1 00:00:02,440 --> 00:00:06,760 Speaker 1: Bloomberg Audio Studios, podcasts, radio News. 2 00:00:07,000 --> 00:00:10,720 Speaker 2: Bank for America's Business Owner Report showing cautious optimism from 3 00:00:10,720 --> 00:00:13,640 Speaker 2: small and mid sized businesses as the FED prepares to 4 00:00:13,720 --> 00:00:16,720 Speaker 2: cut interest rates. Sharon Miller of Bank for America writing, 5 00:00:16,880 --> 00:00:19,360 Speaker 2: rate cuts will reduce the cost of debt servicing on 6 00:00:19,480 --> 00:00:23,320 Speaker 2: floating rate credit facilities. This easing of the expense environment 7 00:00:23,360 --> 00:00:27,960 Speaker 2: may create cash flow capacity for expansion or investment opportunities. 8 00:00:28,000 --> 00:00:30,200 Speaker 2: We're lucky this morning that Sharon gets to join us 9 00:00:30,200 --> 00:00:32,720 Speaker 2: on this program. Sharon, welcome to this program. I just 10 00:00:32,720 --> 00:00:34,600 Speaker 2: want to start with this one. The amount of insight 11 00:00:34,640 --> 00:00:37,360 Speaker 2: that you and the team have across one in every 12 00:00:37,400 --> 00:00:41,000 Speaker 2: three small businesses in America. We're worried about stress starting 13 00:00:41,040 --> 00:00:44,080 Speaker 2: to build, weakness starting to materialize. What are you seeing 14 00:00:44,120 --> 00:00:45,839 Speaker 2: in the businesses that you cover at the. 15 00:00:45,800 --> 00:00:50,400 Speaker 3: Moment, Well, you're right. We cover three point four million 16 00:00:50,560 --> 00:00:53,519 Speaker 3: small and mid sized businesses in the US and we 17 00:00:53,600 --> 00:00:56,600 Speaker 3: are the number one lender to small business across the US, 18 00:00:56,640 --> 00:00:58,520 Speaker 3: and so we do have a lot of insight into 19 00:00:58,520 --> 00:01:02,040 Speaker 3: what's happening. In our most recent survey that we did 20 00:01:02,080 --> 00:01:06,039 Speaker 3: with business owners in the spring, we found cautious optimism 21 00:01:06,560 --> 00:01:09,800 Speaker 3: from our clients and so they do expect their revenues 22 00:01:09,880 --> 00:01:13,080 Speaker 3: to increase over the next twelve months, and we know 23 00:01:13,240 --> 00:01:17,199 Speaker 3: that debt servicing, as you said in the opening here, 24 00:01:17,600 --> 00:01:21,800 Speaker 3: will be reduced because we do expect that rates will 25 00:01:21,800 --> 00:01:24,080 Speaker 3: be cut as wef our economists do here at Thank 26 00:01:24,120 --> 00:01:27,759 Speaker 3: of America twenty five bases point in the next five 27 00:01:28,000 --> 00:01:28,839 Speaker 3: said meetings. 28 00:01:29,040 --> 00:01:31,520 Speaker 2: So Shawny, you saying they've got the confidence the expansion 29 00:01:31,560 --> 00:01:34,240 Speaker 2: plans of ready that just waiting for small reductions for 30 00:01:34,319 --> 00:01:38,319 Speaker 2: the Federal Reserve over the next few qultzas. 31 00:01:37,360 --> 00:01:40,760 Speaker 3: They are, and we still see demand in the marketplace now, 32 00:01:40,840 --> 00:01:44,240 Speaker 3: So I'm not saying that they're rating entirely. There is 33 00:01:44,520 --> 00:01:47,480 Speaker 3: good growth in the across the small and mid sized 34 00:01:47,520 --> 00:01:51,200 Speaker 3: company sectors, but they are watching that and certainly as 35 00:01:51,240 --> 00:01:55,160 Speaker 3: we see rates come down, that will improve their cash 36 00:01:55,200 --> 00:01:57,520 Speaker 3: grow and certainly consumer demand. 37 00:01:58,040 --> 00:01:59,720 Speaker 1: Sharon I got to say, I was reading this report 38 00:02:00,080 --> 00:02:02,160 Speaker 1: shocked to the recent report that you put out. I 39 00:02:02,160 --> 00:02:05,560 Speaker 1: was kind of shocked that actually we saw such sanguine 40 00:02:05,560 --> 00:02:09,280 Speaker 1: sentiment that people were expecting to continue to hire, that 41 00:02:09,320 --> 00:02:12,440 Speaker 1: they were continuing to expand they had positive outlook for 42 00:02:12,560 --> 00:02:16,080 Speaker 1: their businesses. How do you reconcile that with some of 43 00:02:16,120 --> 00:02:18,240 Speaker 1: the rhetoric that we hear every single day. This is 44 00:02:18,240 --> 00:02:21,120 Speaker 1: an economy that's on the rais or edge of turning negative. 45 00:02:22,160 --> 00:02:24,480 Speaker 3: You know, I think with small and mid sized companies. 46 00:02:24,520 --> 00:02:27,400 Speaker 3: So we've bank clients in the business banking space from 47 00:02:27,440 --> 00:02:31,040 Speaker 3: startup to fifty million in revenues. And so when you 48 00:02:31,160 --> 00:02:35,280 Speaker 3: have a smaller company, you're certainly more nimble, You're able 49 00:02:35,360 --> 00:02:38,560 Speaker 3: to really, you know, think about your business, your growth, 50 00:02:38,639 --> 00:02:42,760 Speaker 3: and you can pivot easily. Bigger corporations may have more 51 00:02:43,120 --> 00:02:45,080 Speaker 3: you know, of a hard time doing that, and so 52 00:02:45,200 --> 00:02:48,600 Speaker 3: that is a competitive advantage of small to mid size 53 00:02:48,639 --> 00:02:51,680 Speaker 3: companies and we see that come through in the data 54 00:02:52,040 --> 00:02:54,560 Speaker 3: and just in our conversations that we're having every day 55 00:02:54,560 --> 00:02:56,320 Speaker 3: across the desk from these clients. 56 00:02:56,600 --> 00:02:59,160 Speaker 1: What I thought also was striking was in the market, 57 00:02:59,160 --> 00:03:02,040 Speaker 1: it seems like in FLA is no longer a significant concern. 58 00:03:02,400 --> 00:03:05,040 Speaker 1: We heard just a couple of days ago from Mike 59 00:03:05,080 --> 00:03:09,080 Speaker 1: Wilson over at Morgan Stanley that's dead. Essentially, inflation is 60 00:03:09,120 --> 00:03:11,720 Speaker 1: no longer an issue when it comes to what you're 61 00:03:11,720 --> 00:03:14,720 Speaker 1: seeing in bonds. Nonetheless, sixty eight percent of small business 62 00:03:14,720 --> 00:03:17,560 Speaker 1: owners so they've raised their prices over the past twelve 63 00:03:17,560 --> 00:03:20,000 Speaker 1: months and on average, they've raised prices by twelve percent. 64 00:03:20,240 --> 00:03:23,280 Speaker 1: They're talking about inflation as a more pressing concern than 65 00:03:23,280 --> 00:03:25,760 Speaker 1: many other things that we talk about every day. How 66 00:03:25,800 --> 00:03:28,080 Speaker 1: do you understand whether this is really a small business 67 00:03:28,120 --> 00:03:30,360 Speaker 1: issue or whether maybe we're not giving enough credence to 68 00:03:30,560 --> 00:03:33,320 Speaker 1: just how much ongoing inflationary pressure there actually is. 69 00:03:34,560 --> 00:03:37,760 Speaker 3: Well, there is ongoing and inflationary pressure. It is a 70 00:03:37,800 --> 00:03:40,680 Speaker 3: sticky issue, and so we continue to hear that that 71 00:03:40,800 --> 00:03:44,280 Speaker 3: is the number one concern of small and mid sized companies. 72 00:03:44,360 --> 00:03:48,440 Speaker 3: And so you have seen price increases brought along because 73 00:03:48,480 --> 00:03:51,040 Speaker 3: of all the pressure there. So I do see it 74 00:03:51,040 --> 00:03:53,640 Speaker 3: as a concern. We hear it from our business owners, 75 00:03:54,000 --> 00:03:57,760 Speaker 3: and we do feel that as we go forward and 76 00:03:57,880 --> 00:04:00,800 Speaker 3: the cycle begins to ease a bit, that it's going 77 00:04:00,840 --> 00:04:01,320 Speaker 3: to take some. 78 00:04:01,320 --> 00:04:06,120 Speaker 4: Pressure off Sharon, given that pricing pressure, how difficult is 79 00:04:06,320 --> 00:04:08,560 Speaker 4: it for these small companies to keep up with the 80 00:04:08,560 --> 00:04:09,320 Speaker 4: bigger players. 81 00:04:11,080 --> 00:04:14,480 Speaker 3: Well, I think that you know, there is some difficulty 82 00:04:14,560 --> 00:04:16,600 Speaker 3: in keeping up with the bigger players, but I would 83 00:04:16,680 --> 00:04:19,440 Speaker 3: say that you know, they also have a competitive advantage, 84 00:04:19,480 --> 00:04:23,040 Speaker 3: and so you know, as supply chains have improved and 85 00:04:23,200 --> 00:04:27,520 Speaker 3: as businesses have expanded, and certainly they've gone more online, 86 00:04:27,600 --> 00:04:32,440 Speaker 3: gone more digital, They have more reach and scale than 87 00:04:32,480 --> 00:04:35,120 Speaker 3: they might have had before the pandemic. And so what 88 00:04:35,160 --> 00:04:39,200 Speaker 3: we are seeing are expansion plans from small and missized 89 00:04:39,240 --> 00:04:43,080 Speaker 3: companies and they are competing and certainly, you know, they 90 00:04:43,120 --> 00:04:46,920 Speaker 3: benefit from the downstream impact as well from larger corporations. 91 00:04:47,279 --> 00:04:49,560 Speaker 4: We're talking about inflation. We're trying of the fact that 92 00:04:49,560 --> 00:04:52,600 Speaker 4: they're preparing for these rate cuts. When you talk to clients, 93 00:04:52,640 --> 00:04:55,159 Speaker 4: what is their number one concern right now in this economy? 94 00:04:56,480 --> 00:04:59,760 Speaker 3: Their number one concern is inflation, and then right next 95 00:04:59,800 --> 00:05:02,839 Speaker 3: to the is hiring and making sure that they have 96 00:05:02,960 --> 00:05:06,680 Speaker 3: the right skilled labor, the right employees to go into 97 00:05:06,720 --> 00:05:09,800 Speaker 3: their business to work. And so those are the concerns 98 00:05:09,800 --> 00:05:11,880 Speaker 3: that we hear every day. We were also in an 99 00:05:11,920 --> 00:05:14,680 Speaker 3: election year, so did you hear that as well, But 100 00:05:14,720 --> 00:05:17,480 Speaker 3: we hear that with every election cycle. We've been doing 101 00:05:17,520 --> 00:05:20,560 Speaker 3: this report for the last ten years, and so in 102 00:05:20,640 --> 00:05:24,240 Speaker 3: each election cycle, we'd see, you know, concerns once the 103 00:05:24,279 --> 00:05:27,919 Speaker 3: election is over, no matter who wins, no matter what party, 104 00:05:28,320 --> 00:05:31,200 Speaker 3: that there's certainty and so people can move forward. And 105 00:05:31,240 --> 00:05:34,159 Speaker 3: so that's what we're hearing this cycle as well. And 106 00:05:34,560 --> 00:05:37,840 Speaker 3: you know, I anticipate after November there'll be certainty and 107 00:05:38,040 --> 00:05:39,640 Speaker 3: people will continue as their plan. 108 00:05:40,000 --> 00:05:41,680 Speaker 2: Sharon, talk to us a little bit about how things 109 00:05:41,680 --> 00:05:43,960 Speaker 2: have changed since March of last year, given all the 110 00:05:43,960 --> 00:05:46,200 Speaker 2: banking stress in this country and some of the banking 111 00:05:46,240 --> 00:05:48,440 Speaker 2: fatures as well. How some of your clients have changed 112 00:05:48,440 --> 00:05:50,279 Speaker 2: the way they do business with you. Where they've managed 113 00:05:50,279 --> 00:05:52,640 Speaker 2: to attract a lot more small businesses over the last 114 00:05:52,640 --> 00:05:54,719 Speaker 2: twelve months. Worried about where they place that cash, and 115 00:05:54,720 --> 00:05:57,479 Speaker 2: they want to put it with a bigger institution like 116 00:05:57,520 --> 00:05:59,320 Speaker 2: Banks of America. Sharon, how much has changed? 117 00:06:00,600 --> 00:06:02,559 Speaker 3: Well, I mean, I think, listen, we are the number 118 00:06:02,560 --> 00:06:05,880 Speaker 3: one small business bank in the US, and we're very 119 00:06:05,920 --> 00:06:08,960 Speaker 3: proud of that. We have been for the last four 120 00:06:09,080 --> 00:06:12,800 Speaker 3: years plus, and so you know, we continue to stand 121 00:06:12,839 --> 00:06:15,560 Speaker 3: on our clients and good times and bad and certainly 122 00:06:15,960 --> 00:06:19,200 Speaker 3: you know, we every day we work to attract new 123 00:06:19,200 --> 00:06:22,120 Speaker 3: clients and to retain the clients we have because this 124 00:06:22,240 --> 00:06:25,600 Speaker 3: is our mission. This is where communities meet business and 125 00:06:25,640 --> 00:06:27,840 Speaker 3: that is what we do at Bank of America. So 126 00:06:27,880 --> 00:06:29,520 Speaker 3: we want to be sure that we are there for 127 00:06:29,560 --> 00:06:33,000 Speaker 3: our clients. We have the capabilities that they need, whether 128 00:06:33,040 --> 00:06:37,000 Speaker 3: it's to transact internationally, to be able to you know, 129 00:06:37,400 --> 00:06:41,320 Speaker 3: have expansion in their business, to get a loan, to 130 00:06:41,520 --> 00:06:46,239 Speaker 3: provide payments for merchants, so all of those different areas 131 00:06:46,279 --> 00:06:48,400 Speaker 3: we are able to help our clients, and so we 132 00:06:48,440 --> 00:06:50,600 Speaker 3: want to make sure that we're there for them, whether 133 00:06:50,640 --> 00:06:54,000 Speaker 3: it be our online tools and capabilities to manage their 134 00:06:54,040 --> 00:06:56,640 Speaker 3: cash flow. So we're investing in the business based on 135 00:06:56,760 --> 00:06:59,080 Speaker 3: what we hear from clients and what they need. 136 00:06:59,279 --> 00:07:00,760 Speaker 2: Well, we have with thanks that you managed to make 137 00:07:00,760 --> 00:07:02,640 Speaker 2: some time for us this morning, and we appreciate it. Sharon, 138 00:07:02,640 --> 00:07:05,360 Speaker 2: thanks for joining the program. Thank you, Sharon Miller. There 139 00:07:05,400 --> 00:07:08,039 Speaker 2: of Bank for America. I'm the latest insight into the 140 00:07:08,040 --> 00:07:11,400 Speaker 2: small business situation across this country, biggest banker of small businesses,