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Speaker 1: We've been doing these print calls for a little while now,

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Speaker 1: and sometimes the hardest part is coming up with a

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Speaker 1: good premise. Oh yeah, you know, a realistic way to

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Speaker 1: fool them.

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Speaker 2: Yeah.

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Speaker 1: Sometimes it's figuring out when is the exact moment to

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Speaker 1: spring it on them and let them know it's a joke.

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Speaker 3: Yes, oh yeah.

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Speaker 1: But for some people, especially Brook, the hardest part is

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Speaker 1: not laughing in the middle of the call. Sometimes they're

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Speaker 1: just so funny because once you come up with the idea,

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Speaker 1: there's definitely gonna be some funny lines and you have

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Speaker 1: to keep a straight face otherwise you're going to blow

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Speaker 1: it and you only have one chance to do it right.

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Speaker 1: So see how Brooke does in your phone town right

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Speaker 1: now twenty.

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Speaker 2: Hello, Hi, is this Jessica dis Yeah, he's My.

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Speaker 3: Name's Helen Highwater and I'm calling from Netflix customer service.

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Speaker 2: Okay, what's up?

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Speaker 3: Well, we wanted to call and ask you. Is everything okay? Yeah?

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Speaker 2: I haven't had any issues at all. Yeah, everything's fine.

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Speaker 3: It's not really what I'm talking about. I mean, I'm

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Speaker 3: calling because recently we noticed something concerning regarding your account.

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Speaker 2: Is this about my credit card? I had a few

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Speaker 2: issues a while back like a couple of months ago.

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Speaker 3: But I no, no, no, no, your payment is up

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Speaker 3: to date. For some reason, our system picked up something.

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Speaker 3: How do I say alarming? I mean it said you

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Speaker 3: watched nine consecutive episodes of the show Is It Cake? Wait?

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Speaker 2: I don't I don't think that's something to be alarmed by.

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Speaker 2: I'm confused.

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Speaker 3: I was hoping it was a mistake. That's that's eight

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Speaker 3: and a half more episodes than the average viewer. What.

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Speaker 2: I don't even know what this means. It's just a

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Speaker 2: good show that I like it. I liked it.

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Speaker 3: See that type of viewing pattern got flagged in our

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Speaker 3: depression algorithm?

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Speaker 2: What yeah, depression algorithm? What does that even mean?

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Speaker 3: Well, per our contract with you, when you binge a

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Speaker 3: show like that too much, it falls, like I said,

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Speaker 3: in the depression category, and we are obligated to offer

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Speaker 3: you a service called Theraflex.

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Speaker 2: What is that?

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Speaker 3: It's a therapist for Netflix.

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Speaker 2: Because I'm sorry, this feels like a lot.

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Speaker 3: I know, I know, like a lot, and it feels

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Speaker 3: like you're dealing with some sort of inner trauma or

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Speaker 3: difficult emotional baggage.

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Speaker 2: Really, just because I watched Is It Cake?

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Speaker 3: Yes, there's that and the system also picked up that

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Speaker 3: you watch the entire first season of The Flora Is

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Speaker 3: Lava is a good show. Let's be honest with each other.

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Speaker 3: I mean, we both know that while the title of

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Speaker 3: The Flora's Lava does allude to a show that is entertaining,

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Speaker 3: we all know that the actual content is not.

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Speaker 2: There's not anything bad about it. Like what you're saying,

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Speaker 2: it's ridiculous.

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Speaker 3: You see denial from some of our viewers sometimes. So

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Speaker 3: you know what, I'm gonna have Dale call you later today.

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Speaker 3: He's a licensed there afflicts and.

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Speaker 2: He's gonna I don't need to talk to Dale. Yeah,

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Speaker 2: I'm fine, thank you.

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Speaker 3: He's just going to try to talk you down from

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Speaker 3: where you're at. We are very concerned.

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Speaker 2: Yeah, okay, I'm not depressed. These are positive, happy program.

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Speaker 3: Yeah, according to our research, that's not actually true. See,

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Speaker 3: if you enjoy something like you know, Squid Game, which

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Speaker 3: is you know, we know, very violent and bloody, or

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Speaker 3: maybe what hut for the Zodiac Killer, now, those are

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Speaker 3: the type of programs that provide more of a healthy,

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Speaker 3: normal escape violent. Now what yours?

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Speaker 2: Okay? I think I think it's a personal decision what

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Speaker 2: you watch, and I don't think you are. You don't

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Speaker 2: control that. No, Well, the fact that you're calling.

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Speaker 3: And what I mean, I'm just saying that I see

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Speaker 3: that you watched all twenty four episodes of Emily in Paris,

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Speaker 3: and that shouts to me. Help me. I'm sad, Help me.

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Speaker 2: Okay, So you're just going through my entire viewing history.

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Speaker 3: What do you know? Who else watches Emily in Paris?

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Speaker 3: Do you the real life.

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Speaker 2: Hannibal Lecter or real live Hannibal.

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Speaker 3: We're making a documentary on him, so that's how I

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Speaker 3: know that if you don't know you're making he's a

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Speaker 3: person that eats humans, like eats them like as a snack.

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Speaker 2: What are you talking about?

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Speaker 3: I just don't want to see you there, Okay, I

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Speaker 3: don't want to see you get there?

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Speaker 2: So you want to see me? You don't want to

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Speaker 2: see me where you sorry? Could you say that again?

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Speaker 3: Eat man?

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Speaker 2: Are you okay?

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Speaker 3: No? No, okay, I don't want to see you eating humans?

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Speaker 2: Eating humans? Great, I'm gonna need you to transfer me

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Speaker 2: to customer service or your supervisor.

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Speaker 3: I just need to know, I mean, what.

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Speaker 2: Else do you need to know? What if I'm eating humans? Well,

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Speaker 2: it's slaying in again. I can't. I should have written it.

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Speaker 3: You don't have Disney Plus or anything? Do you?

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Speaker 2: I have everything else? Yeah, I'll be canceling Netflix, but

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Speaker 2: after it's.

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Speaker 3: Much worse than I imagined. I mean what The only cure

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Speaker 3: that I can see for this is through a prank

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Speaker 3: phone call, which luckily your brother has set up for you.

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Speaker 2: What what what are you?

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Speaker 3: Your brother Patrick emailed us this morning. This is actually

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Speaker 3: broke from Brook and Jeffrey in the morning. We're doing

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Speaker 3: a phone tap on you.

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Speaker 2: Oh my god, don't us.

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Speaker 3: He was at your place and that your Netflix. Apparently

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Speaker 3: your Netflix queue is very embarrassing.

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Speaker 2: Are you kidding me? I will defend it, Cake till

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Speaker 2: the end of days.

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Speaker 3: Have you watched it?

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Speaker 2: It's incredible.

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Speaker 3: This is going to call for a team of experts.

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Speaker 3: I think.

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Speaker 2: Oh my god, wake up.

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Speaker 3: Every morning was phone taps weekday mornings on the twenties

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Speaker 3: Brook and Jeffrey in the morning