1 00:00:00,160 --> 00:00:02,880 Speaker 1: One eight hundred d ui Away now offering free remote 2 00:00:02,880 --> 00:00:06,280 Speaker 1: consultations by phone or video conference for any criminal offense. 3 00:00:06,360 --> 00:00:09,000 Speaker 1: Trust Brooke, Jeffrey and Jose's friends with a free remote 4 00:00:09,000 --> 00:00:12,159 Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred d 5 00:00:12,200 --> 00:00:16,840 Speaker 1: Uyowa dot com or call away. All right, it's time 6 00:00:16,880 --> 00:00:19,400 Speaker 1: for your phone tap. And there's few moments in life 7 00:00:19,400 --> 00:00:22,799 Speaker 1: that are more frustrating and stressful than getting into a 8 00:00:22,840 --> 00:00:28,400 Speaker 1: car crash, not just the accident, but afterwards, dealing with 9 00:00:28,440 --> 00:00:35,520 Speaker 1: the insurance companies, dealing with the other driver their insurance company. Today, 10 00:00:35,640 --> 00:00:39,440 Speaker 1: we're going to make that difficult process even more difficult 11 00:00:40,600 --> 00:00:45,159 Speaker 1: because our own Jose Bolanos poses as one woman's claims adjuster. 12 00:00:46,440 --> 00:00:48,400 Speaker 1: I don't even know what that title means. I beg 13 00:00:50,520 --> 00:00:54,160 Speaker 1: very unique way of handling her case and it might 14 00:00:54,200 --> 00:00:56,240 Speaker 1: just send her over the edge. You'll hear it in 15 00:00:56,280 --> 00:01:06,600 Speaker 1: your phone tap right now another twenty Hello. Hello, my 16 00:01:06,680 --> 00:01:10,319 Speaker 1: name's Daniel. I'm a claims adjuster for insurance. Is this Zoey's? 17 00:01:11,280 --> 00:01:13,759 Speaker 1: This is her? Hi, Zoe, how are you? I got 18 00:01:13,760 --> 00:01:16,960 Speaker 1: a message at your car? Was an offender bender recently? Yeah, 19 00:01:17,000 --> 00:01:19,600 Speaker 1: it happened a few days ago. I'm so sorry to 20 00:01:19,640 --> 00:01:21,679 Speaker 1: hear that. But you know it's a good thing you 21 00:01:21,720 --> 00:01:25,880 Speaker 1: have insurance. That's what we're here for. Yeah, thank you. Well, anyway, 22 00:01:25,920 --> 00:01:27,720 Speaker 1: I do need to get a statement from you and 23 00:01:27,959 --> 00:01:31,319 Speaker 1: just get the details about what happened, if you don't mind, Okay, 24 00:01:31,720 --> 00:01:36,399 Speaker 1: tell me exactly what happened from your perspective. Well, I 25 00:01:36,760 --> 00:01:40,040 Speaker 1: was about two blocks from my house and there was 26 00:01:40,080 --> 00:01:46,240 Speaker 1: a stop sign and I was turning right. What was that? 27 00:01:46,840 --> 00:01:49,840 Speaker 1: I'm sorry, what was what? I'm sorry it sounded like 28 00:01:49,840 --> 00:01:53,320 Speaker 1: a typewriter. Oh yeah, yeah, it is a typewriter. I'm 29 00:01:53,360 --> 00:01:56,040 Speaker 1: just writing down what you're telling me. You're using a 30 00:01:56,280 --> 00:01:59,520 Speaker 1: hypewriter to take my statement? Yeah, I sure am. Tell 31 00:01:59,560 --> 00:02:01,720 Speaker 1: me a little old fashioned. I just I'm not a 32 00:02:01,760 --> 00:02:03,640 Speaker 1: big tech guy, you know, so I haven't quite made 33 00:02:03,640 --> 00:02:07,080 Speaker 1: the full switch to a computer yet. Okay, that's weird. 34 00:02:07,080 --> 00:02:09,560 Speaker 1: I've just I've never heard of that before. I know 35 00:02:09,639 --> 00:02:12,720 Speaker 1: it's not traditional, but we get the job done. Is 36 00:02:12,800 --> 00:02:16,880 Speaker 1: somewhere were we You said something about a stop sign? Yeah, yeah, okay, 37 00:02:17,400 --> 00:02:21,080 Speaker 1: go ahead, So I just I turned into the lane 38 00:02:21,120 --> 00:02:25,200 Speaker 1: and then they sidesliped me and right, can you slow down? 39 00:02:25,440 --> 00:02:27,600 Speaker 1: Actually give me a favor? Can you just start over 40 00:02:27,639 --> 00:02:30,519 Speaker 1: for me. That'd be awesome. Thank you? Are you kidding 41 00:02:30,520 --> 00:02:33,040 Speaker 1: me right now? No? I'm not. It's you know, I'm 42 00:02:33,040 --> 00:02:35,600 Speaker 1: not a typewriter. So if you mess up on the typewriter, 43 00:02:35,639 --> 00:02:38,320 Speaker 1: do you have to like start the whole thing again. Oh, 44 00:02:38,360 --> 00:02:40,200 Speaker 1: don't worry about all that. I'll take care of all 45 00:02:40,200 --> 00:02:42,960 Speaker 1: the business stuff on my end. I just I just 46 00:02:43,160 --> 00:02:48,520 Speaker 1: know where's the p Oh my gosh. Okay, so stupid. Well, 47 00:02:48,919 --> 00:02:51,160 Speaker 1: she basically sites like me. I was trying to turn 48 00:02:51,720 --> 00:02:54,560 Speaker 1: turn right. Okay, I'm sorry, I'm sorry. You know you 49 00:02:54,600 --> 00:02:56,040 Speaker 1: caught me at a bad time. I was at the 50 00:02:56,120 --> 00:02:58,560 Speaker 1: very end right there, and I have to put the 51 00:02:58,560 --> 00:03:02,880 Speaker 1: typewriter restart. So what was the last word you said? 52 00:03:03,360 --> 00:03:05,680 Speaker 1: This is going to take really long to explain, because 53 00:03:05,680 --> 00:03:07,800 Speaker 1: if you have to keep starting over it, you're gonna 54 00:03:07,800 --> 00:03:09,760 Speaker 1: take a couple of hours. You know, I can go 55 00:03:09,880 --> 00:03:12,560 Speaker 1: faster if that's the issue. Okay, I'm just trying to 56 00:03:12,639 --> 00:03:15,040 Speaker 1: be thorough because I may make mistakes if I go faster. 57 00:03:15,120 --> 00:03:16,680 Speaker 1: But you know what, if you go faster and you 58 00:03:16,720 --> 00:03:18,800 Speaker 1: make mistakes, I'm gonna have to retell my story. Is 59 00:03:18,800 --> 00:03:21,040 Speaker 1: that correct? I can go through with some white out 60 00:03:21,120 --> 00:03:23,440 Speaker 1: later and try to fix it. Okay, just to start again. 61 00:03:23,680 --> 00:03:25,640 Speaker 1: I'm a professional man, Let's do this. I know what 62 00:03:25,680 --> 00:03:29,240 Speaker 1: I'm doing. Okay, here to help. And if my statement 63 00:03:29,280 --> 00:03:31,280 Speaker 1: is wrong, then I won't get my claim won't get 64 00:03:31,320 --> 00:03:33,440 Speaker 1: handled if my statement is wrong, which is why we're 65 00:03:33,440 --> 00:03:35,760 Speaker 1: going to be patient and we're gonna go through this together. 66 00:03:35,800 --> 00:03:38,640 Speaker 1: So I get all the details correct. Okay, fine, I 67 00:03:38,680 --> 00:03:41,920 Speaker 1: will retell my story one more time. Give you another chance, man, 68 00:03:42,520 --> 00:03:44,920 Speaker 1: hopefully you can keep up. I think I'm ready for this. 69 00:03:44,960 --> 00:03:48,240 Speaker 1: I'm warmed up now, so let's go. Okay, here I go, Okay, 70 00:03:48,320 --> 00:03:51,520 Speaker 1: here I go. I was two blocks from my house. 71 00:03:52,400 --> 00:03:56,880 Speaker 1: There was a stop sign, and I turned right at 72 00:03:56,880 --> 00:04:00,520 Speaker 1: the stop sign, and as I was turning right, some 73 00:04:00,640 --> 00:04:04,240 Speaker 1: one merged into me and sifelike, oh god, come on 74 00:04:04,880 --> 00:04:07,760 Speaker 1: right now? Are you? Are you freaking skidding me right now? Wrong? Now? 75 00:04:07,880 --> 00:04:10,880 Speaker 1: Come on? I just misspelled eight words in a row. 76 00:04:11,000 --> 00:04:13,640 Speaker 1: One eight words, and then therefore my claim is not 77 00:04:13,640 --> 00:04:15,680 Speaker 1: going to be correct. Do you want me to go fast? 78 00:04:15,720 --> 00:04:17,520 Speaker 1: And you're talking a million miles a minute? What am 79 00:04:17,560 --> 00:04:19,640 Speaker 1: I supposed to do? Okay? Why are you yelling at me? 80 00:04:19,680 --> 00:04:21,600 Speaker 1: You're the professional here. Why are you yelling at me? 81 00:04:21,760 --> 00:04:23,599 Speaker 1: I should be yelling at you, because I feel like 82 00:04:23,640 --> 00:04:25,320 Speaker 1: I'm doing a hell of a job right now. This 83 00:04:25,400 --> 00:04:27,520 Speaker 1: is the fastest I've ever typed on this typewriter. Oh 84 00:04:27,560 --> 00:04:29,640 Speaker 1: my god, I'm going as fast as I can. I 85 00:04:29,680 --> 00:04:31,240 Speaker 1: don't even know how you got this job? What do 86 00:04:31,279 --> 00:04:34,560 Speaker 1: you mean? How did I get this job? Oh? Oh, 87 00:04:34,640 --> 00:04:37,680 Speaker 1: now I'm typing that out. How you should be fired? Yea, 88 00:04:37,960 --> 00:04:41,920 Speaker 1: this you getpervisor. Damn it, I misspelled job and now 89 00:04:41,920 --> 00:04:45,880 Speaker 1: I gotta start over. Stop typing. There we go starting over? 90 00:04:46,800 --> 00:04:54,719 Speaker 1: You a ranking you with a supervisor. This is not real. 91 00:04:57,160 --> 00:04:59,760 Speaker 1: What's so funny? I do not have a typewriter on 92 00:05:00,440 --> 00:05:02,640 Speaker 1: I'm so sorry, Zoe. What do you mean you don't 93 00:05:02,680 --> 00:05:06,040 Speaker 1: have a typewriter. My name's jose I want a show 94 00:05:06,040 --> 00:05:07,760 Speaker 1: called Brook and Jeffrey in the morning. We're doing a 95 00:05:07,760 --> 00:05:11,520 Speaker 1: phone tap on you. It's a prank. A prank. What 96 00:05:12,000 --> 00:05:14,640 Speaker 1: kind of prank is this? Your friend of Van set 97 00:05:14,680 --> 00:05:16,520 Speaker 1: you up. She said you pranked her once, like putting 98 00:05:16,520 --> 00:05:18,520 Speaker 1: like fake cockroaches in her purse, so she wanted to 99 00:05:18,560 --> 00:05:24,159 Speaker 1: get you back. Oh oh my god. Okay were those 100 00:05:24,200 --> 00:05:28,080 Speaker 1: sounds a yeah? Yeah, it's the magic of radio. I 101 00:05:28,120 --> 00:05:31,040 Speaker 1: can play more too. Listen to this. I was getting 102 00:05:31,040 --> 00:05:39,039 Speaker 1: so frustrated. Slow down, you were getting what are oh 103 00:05:39,040 --> 00:05:45,599 Speaker 1: oh you like that? Oh yeah, wake up every morning 104 00:05:50,040 --> 00:05:50,240 Speaker 1: five