1 00:00:00,280 --> 00:00:02,640 Speaker 1: Ron and Anian. There's no such thing as a new customer. 2 00:00:02,640 --> 00:00:05,080 Speaker 1: There's just a car buyer from another brand or dealership 3 00:00:05,160 --> 00:00:08,719 Speaker 1: that just wasn't happy go to town. But baby, if 4 00:00:08,760 --> 00:00:11,879 Speaker 1: you're Betther, I'll thank you for run old my big 5 00:00:11,960 --> 00:00:19,320 Speaker 1: grain tractor. The car Doctor, I got a nineteen fifty 6 00:00:19,400 --> 00:00:21,520 Speaker 1: two tractor. Really, as long as we don't have to 7 00:00:21,520 --> 00:00:23,880 Speaker 1: talk about six and twelve v Old systems, David, I'm game. 8 00:00:23,920 --> 00:00:26,319 Speaker 1: What do you got? Welcome to the radio home of 9 00:00:26,480 --> 00:00:30,479 Speaker 1: Ron and Anian, the Car Doctor. Since nine this is 10 00:00:30,520 --> 00:00:34,240 Speaker 1: where car owners the world overturned to for their definitive 11 00:00:34,240 --> 00:00:37,920 Speaker 1: opinion on automotive repair. If your mechanics giving you a 12 00:00:37,960 --> 00:00:41,599 Speaker 1: busy signal, pick up the phone and call in the garage. 13 00:00:41,800 --> 00:00:43,959 Speaker 1: Orders are open, but I am here to take your 14 00:00:43,960 --> 00:00:48,280 Speaker 1: call at eight five five five six and now hey 15 00:00:50,640 --> 00:00:54,200 Speaker 1: running Hey, welcome car Doctor. Come on and sit down 16 00:00:54,200 --> 00:00:56,760 Speaker 1: eight five five five six zero nine nine zero zero. 17 00:00:56,840 --> 00:00:58,880 Speaker 1: You know the drill. Give us a call. We'll solve 18 00:00:58,920 --> 00:01:02,000 Speaker 1: your problem at eight five five five zero nine zero zero. 19 00:01:02,080 --> 00:01:05,200 Speaker 1: Number is seven. The car doctors on duty on call 20 00:01:05,240 --> 00:01:06,880 Speaker 1: all the time in a sense, because you can call 21 00:01:06,959 --> 00:01:11,200 Speaker 1: it five five zero zero, Leave a message and a 22 00:01:11,280 --> 00:01:13,200 Speaker 1: producer will call you back and put you in the 23 00:01:13,200 --> 00:01:15,319 Speaker 1: lineup for the next live broadcast. We are on the 24 00:01:15,360 --> 00:01:19,080 Speaker 1: air Saturdays two to four pm Eastern time, and um 25 00:01:19,120 --> 00:01:21,200 Speaker 1: we are on the network and some some of its 26 00:01:21,200 --> 00:01:25,280 Speaker 1: delayed podcast and broadcast and delayed affiliate syndication and all 27 00:01:25,319 --> 00:01:27,240 Speaker 1: that kind of good radio stuff. And UM you can 28 00:01:27,280 --> 00:01:29,880 Speaker 1: call eight five five five zero nine nine zero zero, 29 00:01:29,959 --> 00:01:31,840 Speaker 1: leave a message and that we will call you back 30 00:01:31,880 --> 00:01:32,959 Speaker 1: and put you up here on the air. Or you 31 00:01:32,959 --> 00:01:35,960 Speaker 1: could also call in live during those times two to 32 00:01:36,040 --> 00:01:39,480 Speaker 1: four pm Saturday Eastern time eight five five zero nine 33 00:01:40,080 --> 00:01:43,000 Speaker 1: zero and be on the air with us, whether or 34 00:01:43,040 --> 00:01:44,720 Speaker 1: not you can hear us in your particular market or 35 00:01:44,760 --> 00:01:48,120 Speaker 1: your particular location. I want to talk real quick before 36 00:01:48,160 --> 00:01:51,080 Speaker 1: I go to the busy phones. I just you know, 37 00:01:51,120 --> 00:01:53,000 Speaker 1: I picked up on something and I like to mention 38 00:01:53,040 --> 00:01:57,280 Speaker 1: this can't to us From Toyota. On February seen, Toyota 39 00:01:57,360 --> 00:02:00,640 Speaker 1: followed a defect information report with the National Highway Safety 40 00:02:00,640 --> 00:02:04,200 Speaker 1: Traffic Administration and forming the agency of their intent to 41 00:02:04,240 --> 00:02:08,400 Speaker 1: conduct a voluntary safety recall on the following vehicles dig 42 00:02:08,440 --> 00:02:13,239 Speaker 1: This You're ready certain two thousand three through two thousand six, 43 00:02:13,360 --> 00:02:16,200 Speaker 1: Land Cruiser two thousand four through two thousand six, four 44 00:02:16,280 --> 00:02:19,680 Speaker 1: Runner two thousand five through two thousand six, Sequoia and Tundra. 45 00:02:20,520 --> 00:02:23,399 Speaker 1: The subject vehicles are equipped with side curtain shield air 46 00:02:23,440 --> 00:02:25,799 Speaker 1: bag c sas, which deployed from the roof rails in 47 00:02:25,840 --> 00:02:28,639 Speaker 1: the event of certain types of crashes due to improper 48 00:02:28,680 --> 00:02:31,079 Speaker 1: programming in the air bag control module as a possibility that, 49 00:02:31,120 --> 00:02:34,160 Speaker 1: under certain specific and limited conditions, shortly after vehicle startup, 50 00:02:34,560 --> 00:02:38,639 Speaker 1: the c sas and seatbelt pretensioners could activate when not necessary. 51 00:02:38,760 --> 00:02:41,679 Speaker 1: Unexpected activation could increase the risk of injury to the occupant. 52 00:02:42,200 --> 00:02:44,840 Speaker 1: Any authorized Toyota deal will replace the airbag control module 53 00:02:44,880 --> 00:02:47,600 Speaker 1: at no charge to the customer. Now that sounds kind 54 00:02:47,639 --> 00:02:53,760 Speaker 1: of serious, right, Like that's like airbag safety stuff. Okay, 55 00:02:54,480 --> 00:02:57,480 Speaker 1: there are approximately this is what got me covered vehicles. 56 00:02:57,760 --> 00:03:00,960 Speaker 1: There are approximately A D and ninety seven thousand nine 57 00:03:01,360 --> 00:03:07,160 Speaker 1: vehicles covered by this safety recall. How come anywhere from 58 00:03:07,160 --> 00:03:11,240 Speaker 1: fourteen to ten years later, depending upon model year, we're 59 00:03:11,280 --> 00:03:16,880 Speaker 1: finally recalling cars with defective airbag modules, and now there's 60 00:03:16,919 --> 00:03:18,600 Speaker 1: less than twent or thousand of them on the road. 61 00:03:18,680 --> 00:03:20,720 Speaker 1: How come we didn't do it five years ago when 62 00:03:20,720 --> 00:03:24,000 Speaker 1: the numbers were doubled or tripled. How many of these 63 00:03:24,040 --> 00:03:29,880 Speaker 1: cars are left two hundred thousand. You don't think they've 64 00:03:29,960 --> 00:03:34,120 Speaker 1: manipulated this from the marketing perspective, You don't think they've 65 00:03:34,120 --> 00:03:37,160 Speaker 1: manipulated this that they said, okay, let's bring them in 66 00:03:37,600 --> 00:03:39,720 Speaker 1: because now we're not gonna have to pay the tariff 67 00:03:39,920 --> 00:03:42,600 Speaker 1: on all these cars. How could it be twelve to 68 00:03:42,680 --> 00:03:47,080 Speaker 1: fourteen years and they finally figured out there's a problem. 69 00:03:47,120 --> 00:03:49,960 Speaker 1: I don't understand that. And then somebody's gonna have the 70 00:03:49,960 --> 00:03:53,720 Speaker 1: audacity to tell me, I pick on engineers, You guys 71 00:03:53,760 --> 00:03:56,240 Speaker 1: are this bad that it took your fourteen years to 72 00:03:56,280 --> 00:04:01,120 Speaker 1: figure it out? I don't understand. Somebody's got to explain 73 00:04:01,160 --> 00:04:04,520 Speaker 1: that to me. That's my rant for this opening. I 74 00:04:04,640 --> 00:04:07,880 Speaker 1: just two th cars. Tell me it's two million cars 75 00:04:07,880 --> 00:04:09,400 Speaker 1: and it's on model years that are four or five 76 00:04:09,440 --> 00:04:12,080 Speaker 1: years old. Then I'll take you seriously. Twelve four take 77 00:04:12,120 --> 00:04:15,040 Speaker 1: your recalling cars twelve fourteen years old? And how many 78 00:04:15,040 --> 00:04:17,520 Speaker 1: people had accidents? How many people have paid for airbag 79 00:04:17,640 --> 00:04:21,640 Speaker 1: modules that didn't have to pay for him? See, that's 80 00:04:21,680 --> 00:04:24,280 Speaker 1: the stuff that infuriates me, That just puts me over 81 00:04:24,320 --> 00:04:27,560 Speaker 1: the top. And that's just like, come on, get your 82 00:04:27,600 --> 00:04:29,280 Speaker 1: head out of your button. Let's go design a car. 83 00:04:29,680 --> 00:04:31,280 Speaker 1: Let's get over and answer the phone calls. Let's go 84 00:04:31,360 --> 00:04:33,840 Speaker 1: and talk to Justin and Glenn dive. I think that's Montana, 85 00:04:34,320 --> 00:04:36,400 Speaker 1: and let's see what's going on here. Justin, Welcome to 86 00:04:36,440 --> 00:04:38,480 Speaker 1: the car. Doctor. I promise I'll be calm. How can 87 00:04:38,520 --> 00:04:42,000 Speaker 1: I help you, sir? Hi? Um, well, I've been listening 88 00:04:42,040 --> 00:04:44,120 Speaker 1: to you on the air for many years here out 89 00:04:44,120 --> 00:04:47,040 Speaker 1: here in Montana. We found your radio channel and uh 90 00:04:47,080 --> 00:04:50,039 Speaker 1: we seem to enjoy it early every week. Um, thank you. 91 00:04:50,040 --> 00:04:56,440 Speaker 1: I've got Chevy Silverado, got miles on it, and it 92 00:04:56,520 --> 00:04:59,760 Speaker 1: seems to have developed a noise sporadically going down the 93 00:04:59,839 --> 00:05:04,440 Speaker 1: high way. You don't get any vibration in the steering column, 94 00:05:04,760 --> 00:05:10,480 Speaker 1: doesn't seem like there's any vibration felt in the seat. Um, 95 00:05:10,520 --> 00:05:13,400 Speaker 1: and it's almost I guess, if I'm going to describe it, 96 00:05:13,400 --> 00:05:14,960 Speaker 1: it sounds kind of like you're hitting a set of 97 00:05:15,000 --> 00:05:18,440 Speaker 1: mini rumble strips. When it does occur any particular speed, 98 00:05:19,880 --> 00:05:23,119 Speaker 1: it's it seems to be it's the highest anywhere from oh, 99 00:05:23,160 --> 00:05:28,600 Speaker 1: sixty mile anywhere up to eight If you this is 100 00:05:28,640 --> 00:05:33,600 Speaker 1: an automatic or stick is an automatic, Right, You're rolling 101 00:05:33,640 --> 00:05:38,039 Speaker 1: along sixty and you're you're going through your up shifts 102 00:05:38,080 --> 00:05:41,000 Speaker 1: and it's probably I'm gonna have to say the vehicles 103 00:05:41,040 --> 00:05:43,600 Speaker 1: probably fully warmed up at this point. Have you ever 104 00:05:43,640 --> 00:05:48,080 Speaker 1: noticed that happening when the vehicles called not so much? No, 105 00:05:48,160 --> 00:05:51,920 Speaker 1: not that I can recall. Does it end? For lack 106 00:05:51,960 --> 00:05:54,880 Speaker 1: of a better term, Um, how does it continue to 107 00:05:55,040 --> 00:05:56,600 Speaker 1: you know, once it starts to happen, once it goes 108 00:05:56,600 --> 00:06:01,280 Speaker 1: into this vibration, does it just continue to occur? Um? 109 00:06:01,279 --> 00:06:05,640 Speaker 1: It'll yeah, like it'll this vibration will happen, or and 110 00:06:06,640 --> 00:06:09,520 Speaker 1: it'll go for a little while and then it will quit, 111 00:06:09,560 --> 00:06:11,480 Speaker 1: and then it'll come back and it'll go again. And 112 00:06:12,279 --> 00:06:14,479 Speaker 1: it's just kind of a beast with its own mind, 113 00:06:14,560 --> 00:06:18,520 Speaker 1: and it almost never. It almost sounds like you're describing 114 00:06:18,560 --> 00:06:21,839 Speaker 1: the converter going into lock up. You know, when the 115 00:06:21,880 --> 00:06:24,040 Speaker 1: trans goes into lock up and it's got a bit 116 00:06:24,120 --> 00:06:27,279 Speaker 1: tor converter in it, you know, can you can you 117 00:06:27,440 --> 00:06:29,840 Speaker 1: drive through it so to speak? When it happens, if 118 00:06:29,880 --> 00:06:32,560 Speaker 1: you accelerate and kick it down into the next passing gear, 119 00:06:32,640 --> 00:06:36,120 Speaker 1: does the vibration go away? You know, I've done that 120 00:06:36,200 --> 00:06:39,480 Speaker 1: and sometimes it does go away. Yeah. Um. The other 121 00:06:39,480 --> 00:06:41,000 Speaker 1: thing I would ask you to try is the next 122 00:06:41,040 --> 00:06:43,680 Speaker 1: time it happens, you have to make a mental note. 123 00:06:43,760 --> 00:06:46,240 Speaker 1: Hold your foot, you know, your gas foot steady, so 124 00:06:46,279 --> 00:06:48,679 Speaker 1: you're doing sixty five and just let the rumble occur. 125 00:06:49,720 --> 00:06:54,040 Speaker 1: Tap tap the brake pedal real hard, you know, if 126 00:06:54,040 --> 00:06:56,720 Speaker 1: it's on cruiser. Yeah, well, if it's on cruise, you're 127 00:06:56,720 --> 00:06:58,040 Speaker 1: not gonna be able to get it because you'll kick 128 00:06:58,040 --> 00:07:00,640 Speaker 1: it off cruise. So you don't want to do this 129 00:07:00,680 --> 00:07:03,280 Speaker 1: when you're driving, so that you can keep it accelerated, 130 00:07:03,480 --> 00:07:06,960 Speaker 1: you know, maintain a constant speed. But tapping the brake 131 00:07:07,000 --> 00:07:09,680 Speaker 1: pedal will, you know, because the brake if you do 132 00:07:09,720 --> 00:07:11,400 Speaker 1: it hard enough to let the brake lights come on, 133 00:07:11,880 --> 00:07:14,680 Speaker 1: that will kick the trans out of lock up or 134 00:07:14,800 --> 00:07:18,280 Speaker 1: overdrive and drop it down into the next gear. Because 135 00:07:18,280 --> 00:07:20,040 Speaker 1: they don't want to. They don't you know, they don't 136 00:07:20,040 --> 00:07:24,120 Speaker 1: want you if you're an overdrive or lock up tor converter. 137 00:07:24,560 --> 00:07:26,800 Speaker 1: The strategy is they don't want you to come down 138 00:07:26,840 --> 00:07:29,000 Speaker 1: out of that. You know, you you hit the brakes 139 00:07:29,040 --> 00:07:31,080 Speaker 1: because an animal ran out in front of the road, 140 00:07:31,400 --> 00:07:33,240 Speaker 1: in front of the car on the road. They don't 141 00:07:33,240 --> 00:07:34,800 Speaker 1: want you to hit the gas again and be in 142 00:07:34,840 --> 00:07:36,960 Speaker 1: the next lower gear because you'll have a lack of power. 143 00:07:37,360 --> 00:07:39,960 Speaker 1: So it's it's pretty much standard strategy and a GM 144 00:07:40,000 --> 00:07:42,480 Speaker 1: product and a lot of other manufacturers. You hit the 145 00:07:42,480 --> 00:07:45,440 Speaker 1: brake pedal, it drops out of lock up or overdrive, 146 00:07:45,800 --> 00:07:48,040 Speaker 1: depending upon the trans set up, so that when you 147 00:07:48,080 --> 00:07:50,120 Speaker 1: do hit the gas again, you're in the next lower gear, 148 00:07:50,160 --> 00:07:53,000 Speaker 1: so you're at the proper torque point to propel the vehicle. 149 00:07:53,920 --> 00:07:56,600 Speaker 1: So if you if you tap the brake pedal and 150 00:07:56,600 --> 00:08:00,800 Speaker 1: the this vibration goes away, that tells me that it's 151 00:08:00,880 --> 00:08:05,520 Speaker 1: trans related, and then we gotta start to talk about that. Alright, alright, 152 00:08:06,760 --> 00:08:10,120 Speaker 1: I'll keep a mental note in there and cap on 153 00:08:10,160 --> 00:08:13,080 Speaker 1: the brake next time it happens, right, and get the 154 00:08:13,120 --> 00:08:16,000 Speaker 1: sense does it does it physically drop out of gear? 155 00:08:16,280 --> 00:08:18,400 Speaker 1: I have had some cases where the converters are so 156 00:08:18,480 --> 00:08:23,440 Speaker 1: bad they're mechanically locked that they won't release you. Ever, 157 00:08:23,640 --> 00:08:25,600 Speaker 1: you ever play with a mini bike or anything with 158 00:08:25,600 --> 00:08:31,200 Speaker 1: a centrifical clutch, If not not recently, I guess yeah, 159 00:08:31,280 --> 00:08:33,080 Speaker 1: well you know, listen, I still remember my days as 160 00:08:33,120 --> 00:08:34,920 Speaker 1: a kid with you. But you get the idea. You know, 161 00:08:34,920 --> 00:08:37,240 Speaker 1: a centrifical clutch, the shoes throw to the outside of 162 00:08:37,240 --> 00:08:39,960 Speaker 1: the drum and that's the physical lock for the mini 163 00:08:39,960 --> 00:08:42,880 Speaker 1: bike and or or for some older snowblowers and things 164 00:08:42,920 --> 00:08:46,120 Speaker 1: like that. I'm dating myself here, but it's the truth. Um. 165 00:08:46,600 --> 00:08:48,640 Speaker 1: You know, that's basically how a torque converters work. And 166 00:08:48,640 --> 00:08:50,920 Speaker 1: it's just it's a centrifical clutch set up. It's locking 167 00:08:50,960 --> 00:08:53,880 Speaker 1: the clutch plates or the clutch mechanism to the outer 168 00:08:53,960 --> 00:08:56,520 Speaker 1: casing or steel casing of the converter drum. And that's 169 00:08:56,520 --> 00:08:59,360 Speaker 1: the mechanical lock for better drive so you get better 170 00:08:59,400 --> 00:09:02,520 Speaker 1: fuel econ I mean, unless trans slippage, etcetera, etcetera. Um, 171 00:09:02,640 --> 00:09:06,120 Speaker 1: It's it sounds like it's it's going into lock up, 172 00:09:06,160 --> 00:09:10,000 Speaker 1: but there's chatter because the clutches slipping, and that's that 173 00:09:10,040 --> 00:09:13,600 Speaker 1: burn kind of sound that you're getting, all right, I mean, 174 00:09:14,000 --> 00:09:18,240 Speaker 1: and it's it's almost so sporadic that like yesterday I 175 00:09:18,360 --> 00:09:20,480 Speaker 1: put two hundred miles on it didn't do it once. 176 00:09:20,640 --> 00:09:23,319 Speaker 1: But last weekend I went on a trip and put 177 00:09:23,320 --> 00:09:25,800 Speaker 1: a hundred miles on one way and it did it 178 00:09:26,120 --> 00:09:31,160 Speaker 1: the last oh fifteen hundred mile trip right. And you 179 00:09:31,240 --> 00:09:34,480 Speaker 1: know you just catch it just right, um, under the 180 00:09:34,600 --> 00:09:37,199 Speaker 1: right to rest and the right heat load. I'm surprised 181 00:09:37,280 --> 00:09:39,560 Speaker 1: it hasn't said any check engine light or fault codes 182 00:09:39,600 --> 00:09:42,319 Speaker 1: at this point, I would I would definitely recommend it's 183 00:09:42,320 --> 00:09:45,920 Speaker 1: a I would definitely recommend a complete scan looking at 184 00:09:45,960 --> 00:09:49,240 Speaker 1: PCM for possible fault codes or pending faults, just to 185 00:09:49,320 --> 00:09:52,680 Speaker 1: see what might be occurring. But I think you're gonna 186 00:09:52,720 --> 00:09:54,640 Speaker 1: find this is more of a trans related issue and 187 00:09:54,679 --> 00:09:57,280 Speaker 1: it's going to be more mechanical than anything else in 188 00:09:57,559 --> 00:10:02,480 Speaker 1: that sense. So all right, sir, alrighty, I appreciate the help. 189 00:10:02,520 --> 00:10:04,160 Speaker 1: You're very welcome. Justin you give me a call back, 190 00:10:04,200 --> 00:10:06,360 Speaker 1: you anything you let me know, and UH have a 191 00:10:06,400 --> 00:10:10,720 Speaker 1: good Thanksgiving out there in Big Sky Country. Thank you. Justin, 192 00:10:10,760 --> 00:10:12,560 Speaker 1: I'm running any of the car Doctor. We'll be back 193 00:10:12,679 --> 00:10:49,000 Speaker 1: right after this. M Ron and Adien, Hey run in 194 00:10:49,040 --> 00:10:51,320 Speaker 1: any of the car Doctor. We are back. Um, let's 195 00:10:51,400 --> 00:10:54,080 Speaker 1: roll along. Let's go talk to Sean. Sean, I'm sorry 196 00:10:54,160 --> 00:10:56,160 Speaker 1: in Yorktown, New York showing you're on with the car doctor. Sir. 197 00:10:56,200 --> 00:10:59,440 Speaker 1: How can I help? Yeah? Hi, Ron um Coin, because 198 00:10:59,440 --> 00:11:01,320 Speaker 1: I wanted to know if you know about this. Uh, 199 00:11:01,480 --> 00:11:05,040 Speaker 1: I had a really catastrophic failure with my a BS 200 00:11:05,200 --> 00:11:08,920 Speaker 1: the hc U module. I have seen a few of 201 00:11:09,000 --> 00:11:11,920 Speaker 1: them fail shown yeah, um, not not a lot of 202 00:11:12,000 --> 00:11:14,199 Speaker 1: info on them on the outside, though it's it seems 203 00:11:14,240 --> 00:11:16,040 Speaker 1: like Ford doesn't really want to talk about it. What 204 00:11:16,320 --> 00:11:20,240 Speaker 1: what kind of experience have you had? Well, an experience 205 00:11:20,320 --> 00:11:23,760 Speaker 1: where you almost feel like you're going to crash your car, Um, 206 00:11:24,280 --> 00:11:27,319 Speaker 1: because it's just, you know, I from what I'd learned, 207 00:11:27,440 --> 00:11:31,199 Speaker 1: the dump side doesn't close, and all your break fluid 208 00:11:31,280 --> 00:11:33,880 Speaker 1: is spread out through the throughout the whole system, and 209 00:11:33,960 --> 00:11:37,000 Speaker 1: you have maybe about the breaking power left or maybe 210 00:11:37,120 --> 00:11:40,000 Speaker 1: less where I you know, I hit like a um 211 00:11:40,760 --> 00:11:45,120 Speaker 1: a sewer cap around the turn the abris event ticked in, 212 00:11:45,760 --> 00:11:48,199 Speaker 1: pedal went down. I almost didn't stop in time and 213 00:11:48,320 --> 00:11:51,120 Speaker 1: rear ended the guy in front of me. And uh, 214 00:11:51,520 --> 00:11:55,599 Speaker 1: that happened, well, it started happened once you know, you 215 00:11:55,720 --> 00:11:57,160 Speaker 1: shrug it off, you say, I'll come and keep my 216 00:11:57,240 --> 00:12:00,280 Speaker 1: eye on that. That was weird. Happened a second time 217 00:12:00,960 --> 00:12:03,520 Speaker 1: and I said, this is definitely something wrong. Happened a 218 00:12:03,600 --> 00:12:05,400 Speaker 1: third time my wife in the car, and that's when 219 00:12:05,440 --> 00:12:09,760 Speaker 1: it really scared me. Um. I went to my four dealership. 220 00:12:10,240 --> 00:12:13,520 Speaker 1: My car has only been serviced by my four dealership 221 00:12:13,559 --> 00:12:15,480 Speaker 1: where I bought the car, so they had all my 222 00:12:15,559 --> 00:12:18,640 Speaker 1: records on the car, and the first thing they did 223 00:12:18,840 --> 00:12:22,559 Speaker 1: was replaced the master cylinder, and I was suspicious about 224 00:12:22,640 --> 00:12:25,839 Speaker 1: that because then that's usually a constant low pedal all 225 00:12:25,880 --> 00:12:29,080 Speaker 1: the time, you're feeling it given out here and there. 226 00:12:29,280 --> 00:12:32,439 Speaker 1: I knew that it happened at an A B. S event. 227 00:12:33,280 --> 00:12:36,040 Speaker 1: So after that I got the car back and it 228 00:12:36,200 --> 00:12:40,400 Speaker 1: happened again, and I was really furious because it At 229 00:12:40,440 --> 00:12:43,560 Speaker 1: that point, I thought my life was in really great 230 00:12:43,640 --> 00:12:47,640 Speaker 1: game driving this car, because I can understand other failures 231 00:12:47,679 --> 00:12:52,040 Speaker 1: and cars that are inconvenient but not life threatening. So 232 00:12:52,720 --> 00:12:56,079 Speaker 1: let me this shoint. How many miles are on this car? Well, 233 00:12:56,120 --> 00:12:58,320 Speaker 1: when it happened, it was probably about a hundred and fifty. 234 00:13:00,360 --> 00:13:04,800 Speaker 1: I'm up to one sixty three now. Now. What happened 235 00:13:04,880 --> 00:13:06,679 Speaker 1: was I finally went in. I did my research on 236 00:13:06,800 --> 00:13:09,520 Speaker 1: the internet. I found all of this information about this 237 00:13:09,679 --> 00:13:13,200 Speaker 1: is what's going on, and even the YouTube videos said, hey, 238 00:13:13,280 --> 00:13:15,319 Speaker 1: when you go in, they're gonna they're gonna change the 239 00:13:15,360 --> 00:13:17,719 Speaker 1: math to cylinder. Don't do that. I was too late 240 00:13:17,800 --> 00:13:20,640 Speaker 1: to find that, and that already happened. So I pushed 241 00:13:20,679 --> 00:13:22,440 Speaker 1: back a little bit on the dealership and I said, listen, 242 00:13:22,440 --> 00:13:25,280 Speaker 1: you replace something that didn't fix the car. You diagnosed 243 00:13:25,320 --> 00:13:27,960 Speaker 1: too long, and they make good on it, and they 244 00:13:28,040 --> 00:13:30,160 Speaker 1: credit me back the whole math to cylinder in the 245 00:13:30,240 --> 00:13:33,040 Speaker 1: labor and everything, and that was good and I respect 246 00:13:33,120 --> 00:13:35,760 Speaker 1: them for that, but if the overall still cost me 247 00:13:35,840 --> 00:13:40,440 Speaker 1: a thousand dollars to fix this situation. Now, I emailed 248 00:13:40,960 --> 00:13:47,760 Speaker 1: forward and to their customer relations center and they basically said, well, 249 00:13:47,920 --> 00:13:50,200 Speaker 1: we don't have any recalls and we don't have any 250 00:13:50,559 --> 00:13:54,160 Speaker 1: any other reports on this, so until the but it's 251 00:13:54,200 --> 00:13:59,200 Speaker 1: the nh S T s A. Yeah, it comes back 252 00:13:59,280 --> 00:14:02,839 Speaker 1: and says that you know there's something concerned and oh no, 253 00:14:03,160 --> 00:14:04,960 Speaker 1: at that point, we you know just what, we can't 254 00:14:04,960 --> 00:14:07,840 Speaker 1: do anything for you. I wanted my I wanted a recall, 255 00:14:07,960 --> 00:14:10,599 Speaker 1: and I want my money back. Right let me let me, 256 00:14:10,880 --> 00:14:12,199 Speaker 1: let me, let me let me give it to you 257 00:14:12,280 --> 00:14:16,880 Speaker 1: from this perspective, Okay. Um, you know it's funny when 258 00:14:16,920 --> 00:14:21,240 Speaker 1: I when I start reading what manufacturers recommend for maintenance 259 00:14:21,280 --> 00:14:24,280 Speaker 1: on a vehicle, and uh, you know, I don't I 260 00:14:24,360 --> 00:14:26,320 Speaker 1: don't know at the top of my head where Ford stands, 261 00:14:26,360 --> 00:14:28,520 Speaker 1: and it seems like it varies week to week. And 262 00:14:28,560 --> 00:14:31,240 Speaker 1: I like Ford as a product, I really do. Um. 263 00:14:31,360 --> 00:14:32,760 Speaker 1: You know, they're one of my They're one of my 264 00:14:32,880 --> 00:14:34,560 Speaker 1: picks for a company to buy a car from. But 265 00:14:34,640 --> 00:14:38,520 Speaker 1: they just they have problems like everybody else. One of 266 00:14:38,560 --> 00:14:41,120 Speaker 1: the things I noticed is though not a lot of 267 00:14:41,200 --> 00:14:46,720 Speaker 1: car companies recommend break fluid flushes or recommend them often enough. 268 00:14:48,400 --> 00:14:51,800 Speaker 1: That being said, Well, that being said, you know, back 269 00:14:51,880 --> 00:14:53,640 Speaker 1: in the back in the days when the economy was 270 00:14:53,720 --> 00:14:58,160 Speaker 1: good and people had money, I had no problem whatsoever 271 00:14:58,600 --> 00:15:01,560 Speaker 1: doing break fluid flushes and good conscience recommending them to 272 00:15:01,640 --> 00:15:05,440 Speaker 1: people every eighteen months, every fifteen to twenty thousand miles, 273 00:15:05,560 --> 00:15:08,240 Speaker 1: keeping break fluid cleaner. And it seems like we saw 274 00:15:09,000 --> 00:15:13,760 Speaker 1: less weird break pedal issues on vehicles, didn't seem to 275 00:15:13,840 --> 00:15:16,760 Speaker 1: have the problems that I'm seeing more of today. Um 276 00:15:17,160 --> 00:15:20,480 Speaker 1: fast fast forward to today. What does that mean? I 277 00:15:20,520 --> 00:15:23,600 Speaker 1: I think part of what I'm saying is, you know, 278 00:15:23,680 --> 00:15:25,720 Speaker 1: at a hundred and fifty five thousand miles, I would 279 00:15:25,800 --> 00:15:27,360 Speaker 1: want to know that they ever flushed break fluid, and 280 00:15:27,400 --> 00:15:30,480 Speaker 1: if they didn't, I think that's a necessary maintenance. Ite. 281 00:15:30,520 --> 00:15:33,280 Speaker 1: I'm not that that could have prevented the problem altogether. 282 00:15:34,280 --> 00:15:36,560 Speaker 1: But you know the other perspective I want to try 283 00:15:36,600 --> 00:15:39,200 Speaker 1: and put out to you is that at a hundred 284 00:15:39,200 --> 00:15:43,120 Speaker 1: and fifty five thousand miles, almost ten years old. I probably, 285 00:15:43,160 --> 00:15:46,680 Speaker 1: I probably if I couldn't produce reproduce it, I would 286 00:15:46,720 --> 00:15:50,040 Speaker 1: have positioned this as, hey, Eric can't reproduce it. Um, 287 00:15:50,600 --> 00:15:53,680 Speaker 1: you know. I'm sorry, Sean, I can't reproduce it. Um. 288 00:15:54,440 --> 00:15:57,280 Speaker 1: You know, let's hang a Master. How much was the Master? 289 00:15:57,520 --> 00:16:01,160 Speaker 1: Two bucks? Three bucks? Well ended up being close with 290 00:16:01,280 --> 00:16:07,160 Speaker 1: the labor almost as much as the UH model. Then 291 00:16:07,240 --> 00:16:09,680 Speaker 1: that's an expensive guess because one of the things, one 292 00:16:09,720 --> 00:16:11,840 Speaker 1: of the things I always think about is as cars 293 00:16:11,880 --> 00:16:14,640 Speaker 1: get older, the fleet gets older and gets more mileage 294 00:16:14,720 --> 00:16:17,920 Speaker 1: on them. We don't seem to change master cylinders on 295 00:16:18,160 --> 00:16:21,000 Speaker 1: a To me, a Master cylinder. Changing a Master cylinder 296 00:16:21,040 --> 00:16:22,720 Speaker 1: is like changing a timing belt. You should do it 297 00:16:22,800 --> 00:16:25,920 Speaker 1: on time and mileage. You know. You shouldn't wait until 298 00:16:25,920 --> 00:16:27,520 Speaker 1: the pedal goes to the floor and you almost plow 299 00:16:27,560 --> 00:16:30,360 Speaker 1: through the stop sign and hit somebody. And yet we 300 00:16:30,480 --> 00:16:34,280 Speaker 1: don't do that, you know. Um. Yeah, And I'm sorry. 301 00:16:34,360 --> 00:16:36,080 Speaker 1: It was a thousand dollars for the Master and then 302 00:16:36,120 --> 00:16:37,800 Speaker 1: a thousand for the A B S And I'm glad 303 00:16:37,840 --> 00:16:40,480 Speaker 1: you got your money back. Um. What Ford told you, 304 00:16:40,600 --> 00:16:43,760 Speaker 1: in my opinion, sounds realistic until they get they based 305 00:16:43,840 --> 00:16:47,800 Speaker 1: recoils on numbers they based them on how long it 306 00:16:47,880 --> 00:16:50,360 Speaker 1: takes to get certain you know, what's the projected they sold, 307 00:16:51,000 --> 00:16:52,960 Speaker 1: you know, a million and a half cars, and they've 308 00:16:53,000 --> 00:16:54,960 Speaker 1: got a problem with twenty thousand of them. It's not 309 00:16:55,040 --> 00:16:59,160 Speaker 1: a big enough percentage. By the same token the recoil 310 00:16:59,240 --> 00:17:02,760 Speaker 1: notice I was read before from from Toyota. You know, 311 00:17:03,160 --> 00:17:07,000 Speaker 1: fourteen years later they're starting to recall what's left of 312 00:17:07,200 --> 00:17:10,160 Speaker 1: across three or four popular models, the only two thousand models, 313 00:17:10,359 --> 00:17:12,600 Speaker 1: two h a thousand cars left on the road. You 314 00:17:12,680 --> 00:17:15,560 Speaker 1: gotta ask yourself, did they drag out the did they 315 00:17:15,640 --> 00:17:18,800 Speaker 1: delay the time of recall that much longer so they 316 00:17:18,800 --> 00:17:20,359 Speaker 1: don't have to pare the spare that, you know, go 317 00:17:20,440 --> 00:17:24,240 Speaker 1: through the expense of of paying for something that they 318 00:17:24,280 --> 00:17:27,879 Speaker 1: don't want to pay for. Um, you have valid points, 319 00:17:27,920 --> 00:17:31,720 Speaker 1: showing absolutely valid points. And unfortunately there isn't a better 320 00:17:31,760 --> 00:17:34,800 Speaker 1: answer than that. Yeah, just just so you know we're 321 00:17:34,840 --> 00:17:38,880 Speaker 1: on I did have my breake fluid blushed uh last 322 00:17:38,920 --> 00:17:42,880 Speaker 1: time I did um my brake system. Because I keep 323 00:17:42,960 --> 00:17:44,840 Speaker 1: up on that. I understand that the brake flu gets 324 00:17:45,200 --> 00:17:49,480 Speaker 1: hoy gets starting, it gets uh, you know, most water 325 00:17:49,600 --> 00:17:52,520 Speaker 1: in there moisture. So I keep up on those types 326 00:17:52,560 --> 00:17:55,000 Speaker 1: of things. And the thing. Listen, I'll try to explain 327 00:17:55,080 --> 00:17:58,399 Speaker 1: to Ford was Listen, it's just because there'll be a 328 00:17:58,440 --> 00:18:01,000 Speaker 1: mother and a child in the car some place and 329 00:18:01,080 --> 00:18:03,159 Speaker 1: this this thing is gonna let go and this these 330 00:18:03,200 --> 00:18:05,119 Speaker 1: people canna end up in the middle of the intersection 331 00:18:06,160 --> 00:18:09,520 Speaker 1: and that's gonna be bad. And that's when you know 332 00:18:09,640 --> 00:18:12,600 Speaker 1: they'll be they'll do and they'll do an investigation and 333 00:18:12,640 --> 00:18:15,600 Speaker 1: they'll find out what's wrong with the car. Listen, I'll 334 00:18:15,600 --> 00:18:17,320 Speaker 1: tell you. I'll tell you this story real quick. I 335 00:18:17,359 --> 00:18:20,320 Speaker 1: think I have a minute. I'm not even um I 336 00:18:20,400 --> 00:18:22,639 Speaker 1: got thirty seconds. You know what's showing. Stay tuned. I 337 00:18:22,640 --> 00:18:24,040 Speaker 1: got a story for you to tell you how the 338 00:18:24,119 --> 00:18:27,040 Speaker 1: media thinks and how car companies think. It's a true 339 00:18:27,119 --> 00:18:29,440 Speaker 1: story I lived at It's about the ninety seven. It's 340 00:18:29,440 --> 00:18:32,720 Speaker 1: about the Ford Explorers and the remember that from like 341 00:18:32,840 --> 00:18:35,280 Speaker 1: twenty years ago. I want to you want to hear 342 00:18:35,320 --> 00:18:37,000 Speaker 1: how the Car Doctor first stirred the pot at the 343 00:18:37,080 --> 00:18:39,800 Speaker 1: national level. Stay tuned. I got a great story for 344 00:18:39,920 --> 00:18:43,520 Speaker 1: you when I come back. Zero nine zero run any 345 00:18:43,520 --> 00:19:12,520 Speaker 1: of the Car Doctor. We're back right after this stut 346 00:19:12,800 --> 00:19:16,560 Speaker 1: stop talking, that's right ronning in the Car Doctor here 347 00:19:16,600 --> 00:19:20,240 Speaker 1: to start talking Zoo zero, which is finishing up with 348 00:19:20,280 --> 00:19:24,920 Speaker 1: Sean in Yorktown. Sean, you're there, you know, so you 349 00:19:24,960 --> 00:19:26,720 Speaker 1: know in answer to the question of you know, you 350 00:19:26,760 --> 00:19:28,760 Speaker 1: had said about your concern for A B S and 351 00:19:28,840 --> 00:19:30,640 Speaker 1: somebody in that car was gonna get killed, And yeah, 352 00:19:30,680 --> 00:19:34,440 Speaker 1: I get that in nine seven. And I tell this 353 00:19:34,600 --> 00:19:37,280 Speaker 1: story very rarely for fear of the lawsuit that will 354 00:19:37,359 --> 00:19:39,880 Speaker 1: create some day. But it's a true story. I lived 355 00:19:39,920 --> 00:19:43,720 Speaker 1: it in n A b C. Found their way to 356 00:19:43,800 --> 00:19:46,560 Speaker 1: my doorstep at the shop. They wanted to know if 357 00:19:46,560 --> 00:19:49,280 Speaker 1: I knew of any automotive defects in a vehicle that 358 00:19:49,400 --> 00:19:52,960 Speaker 1: existed that the manufacturers weren't doing anything about, and I 359 00:19:53,080 --> 00:19:59,000 Speaker 1: did explorer. It would go into a vibration, a chassis 360 00:19:59,160 --> 00:20:02,760 Speaker 1: vibration a low level, and the vehicle would start to 361 00:20:02,880 --> 00:20:08,280 Speaker 1: shake and almost become violent and out of control around 362 00:20:08,400 --> 00:20:12,639 Speaker 1: fifty sixty miles an hour out on the highway. And 363 00:20:12,960 --> 00:20:17,440 Speaker 1: the repair was a technical bulletin OH one, dash five, 364 00:20:17,520 --> 00:20:19,600 Speaker 1: dash eight, if memory serves me, correct, I forget the 365 00:20:19,640 --> 00:20:21,879 Speaker 1: exact number. I know it started with one. It's been 366 00:20:21,880 --> 00:20:24,280 Speaker 1: a long time since I thought about it. And they 367 00:20:24,400 --> 00:20:28,359 Speaker 1: talked about replacing all the motor mounts. The motor mounts, 368 00:20:28,400 --> 00:20:30,320 Speaker 1: the engine mounts to transmount, and they wanted to put 369 00:20:30,520 --> 00:20:33,440 Speaker 1: a vibration damper on the exhaust system and on the 370 00:20:33,520 --> 00:20:36,800 Speaker 1: rear axle. And what the what the bulletin talked about 371 00:20:36,880 --> 00:20:40,960 Speaker 1: was there was a low level harmonic distortion that the 372 00:20:41,160 --> 00:20:45,239 Speaker 1: chassis vibrated and went into you know, the back end 373 00:20:45,320 --> 00:20:48,120 Speaker 1: didn't like the frequency that the friend end was vibrating 374 00:20:48,160 --> 00:20:50,760 Speaker 1: at and it would create this opposing force of energy 375 00:20:50,840 --> 00:20:55,320 Speaker 1: and actually shake the truck. Went through the whole thing, 376 00:20:55,560 --> 00:20:58,200 Speaker 1: shot it. We had um what's his name, who's the 377 00:20:58,240 --> 00:21:06,160 Speaker 1: famous reporter from uh stamos Stossel Stop, Yeah, John Stossel. 378 00:21:06,240 --> 00:21:08,040 Speaker 1: I got pictures of it. They're hanging in the shop. 379 00:21:08,119 --> 00:21:10,760 Speaker 1: They're hanging in the in the reception area of the 380 00:21:10,840 --> 00:21:13,119 Speaker 1: office at the shop. That day John Stossel showed up 381 00:21:13,160 --> 00:21:17,159 Speaker 1: with and we went through the whole deal. It's in 382 00:21:17,280 --> 00:21:19,800 Speaker 1: the cans somewhere in the in the bowels of the 383 00:21:19,880 --> 00:21:23,040 Speaker 1: vaults of ABC New York. We're working with Mark Goldman 384 00:21:23,080 --> 00:21:25,560 Speaker 1: as a producer. Um I still talk I haven't talked 385 00:21:25,600 --> 00:21:27,440 Speaker 1: to Mark and probably ten years. I don't know, he's 386 00:21:27,480 --> 00:21:29,760 Speaker 1: probably retired by now. That's that's a long time ago. 387 00:21:30,720 --> 00:21:34,640 Speaker 1: It never aired, And I said, why would this air? 388 00:21:34,720 --> 00:21:38,760 Speaker 1: And they said because the legal department came back from 389 00:21:38,800 --> 00:21:41,800 Speaker 1: the marketing department who said, if we air this piece, 390 00:21:41,840 --> 00:21:46,360 Speaker 1: Ford is gonna pull its advertising. True story. It never 391 00:21:46,560 --> 00:21:51,120 Speaker 1: aired and the comment was just what you said. It's 392 00:21:51,200 --> 00:21:56,440 Speaker 1: not like anybody's gotten killed over it, all right? Yeah, 393 00:21:57,200 --> 00:22:00,800 Speaker 1: you want to know the kicker? Yeah. Far months later, 394 00:22:01,720 --> 00:22:04,600 Speaker 1: how many people remember the Ford Explorers rolling over from 395 00:22:04,640 --> 00:22:10,760 Speaker 1: the Firestone tire fiasco? Okay, somebody explained to me how 396 00:22:10,960 --> 00:22:15,080 Speaker 1: come it was always the driver's side rear tire that 397 00:22:15,200 --> 00:22:18,359 Speaker 1: was failing. They always talked about the left rear tire 398 00:22:18,480 --> 00:22:21,439 Speaker 1: failing and I and nobody ever brought up the fact 399 00:22:21,880 --> 00:22:23,520 Speaker 1: that it was the left rear tire. You're trying to 400 00:22:23,560 --> 00:22:25,800 Speaker 1: tell me that every defective Firestone tire was put on 401 00:22:25,840 --> 00:22:30,040 Speaker 1: the left rear. Yeah. And the way I looked at 402 00:22:30,119 --> 00:22:33,120 Speaker 1: it was and it was always that subject vehicle, those 403 00:22:33,240 --> 00:22:36,359 Speaker 1: Ford Explorers, And the way I looked at it was 404 00:22:36,760 --> 00:22:40,359 Speaker 1: it was the vibration. Because the cost of replacing those mounts, 405 00:22:40,880 --> 00:22:45,960 Speaker 1: the kit was six seven dollars. It's a lot of 406 00:22:46,040 --> 00:22:49,639 Speaker 1: dough the kit, the parts alone, so it was a 407 00:22:49,720 --> 00:22:53,359 Speaker 1: thousand dollar repair. Nobody wanted to do it. Ford never 408 00:22:53,480 --> 00:22:56,560 Speaker 1: had to recall the vehicles over it, but nobody got 409 00:22:56,680 --> 00:23:00,000 Speaker 1: killed until four months later, and then it almost destroyed 410 00:23:00,119 --> 00:23:04,160 Speaker 1: two companies. I never forgot that. And right around that time, 411 00:23:04,480 --> 00:23:07,680 Speaker 1: right around that time, we switched from the small local 412 00:23:07,800 --> 00:23:09,680 Speaker 1: radio station we were around, we got invited to go 413 00:23:09,760 --> 00:23:11,880 Speaker 1: on a big New York radio station and we kind 414 00:23:11,920 --> 00:23:14,359 Speaker 1: of took off, and you know, it just sort of 415 00:23:14,400 --> 00:23:16,439 Speaker 1: got left in the dust. I couldn't make the case anymore, 416 00:23:16,480 --> 00:23:18,320 Speaker 1: I argue with everybody. I actually talked to the CEO 417 00:23:18,400 --> 00:23:21,159 Speaker 1: of Firestone about it two years later. I told him 418 00:23:21,160 --> 00:23:24,080 Speaker 1: everything I knew. I talked to their legal department. Nothing 419 00:23:24,160 --> 00:23:26,240 Speaker 1: ever came of it. They just let sleeping dogs lie. 420 00:23:26,280 --> 00:23:29,200 Speaker 1: They they they just wanted it to go away. But 421 00:23:29,440 --> 00:23:32,880 Speaker 1: that's the god's honest truth. I never forgot that. People 422 00:23:33,000 --> 00:23:35,040 Speaker 1: died over that and they didn't care because they got 423 00:23:35,040 --> 00:23:37,360 Speaker 1: away with it. Because in the end, it comes down 424 00:23:37,440 --> 00:23:41,480 Speaker 1: to money, and that's the truth, and that's that's what 425 00:23:41,680 --> 00:23:43,840 Speaker 1: really stinks. So, you know what, it's admirable what you're 426 00:23:43,840 --> 00:23:47,359 Speaker 1: trying to do. You're you're I won't say you're barking 427 00:23:47,440 --> 00:23:49,440 Speaker 1: up a dead alley, but there's a lot of echo 428 00:23:49,560 --> 00:23:53,359 Speaker 1: there and you're just never gonna get an answer, should 429 00:23:53,400 --> 00:24:01,560 Speaker 1: I to the because complain absolutely, absolutely, absolutely absolutely, But 430 00:24:01,920 --> 00:24:04,879 Speaker 1: you know what, never forget that. Um, And I I 431 00:24:05,040 --> 00:24:08,359 Speaker 1: still somewhere in the file cabinets of the shop. I 432 00:24:08,520 --> 00:24:11,399 Speaker 1: kept all my notes, everything I had, because I know 433 00:24:11,480 --> 00:24:13,159 Speaker 1: it's gonna come back. Maybe it'll come back after I 434 00:24:13,200 --> 00:24:15,119 Speaker 1: mentioned it, because I've only mentioned this once or twice 435 00:24:15,160 --> 00:24:17,600 Speaker 1: on air because I know somebody is gonna get annoyed. 436 00:24:17,680 --> 00:24:21,760 Speaker 1: But um, yeah, that's that's the real deal. So yeah, 437 00:24:21,840 --> 00:24:24,240 Speaker 1: And the last thing I told him is to listen 438 00:24:24,440 --> 00:24:26,280 Speaker 1: if you're if all of a sudden you're selling a 439 00:24:26,320 --> 00:24:29,720 Speaker 1: whole bunch of those modules, and you know all these 440 00:24:29,760 --> 00:24:32,359 Speaker 1: dealerships are ordering them and ordering them and ordering them. 441 00:24:32,720 --> 00:24:35,560 Speaker 1: Something's going on. But I don't know if they'll look into, 442 00:24:35,880 --> 00:24:38,439 Speaker 1: you know, the parts division of them. They got they 443 00:24:38,560 --> 00:24:40,440 Speaker 1: got too many other problems you're looking into, like all 444 00:24:40,480 --> 00:24:42,760 Speaker 1: the car companies. So you keep plugging, you keep you 445 00:24:42,920 --> 00:24:48,880 Speaker 1: keep plugging away. I love my Forward Fusion. It's never 446 00:24:48,960 --> 00:24:53,160 Speaker 1: really let me down. And um, just three thousand miles 447 00:24:53,240 --> 00:24:55,680 Speaker 1: and I really think it was a great product. And 448 00:24:56,040 --> 00:24:58,480 Speaker 1: the guy bought it from says, when you get to 449 00:24:58,520 --> 00:25:03,680 Speaker 1: trade this thing in I said, I don't think so. So, hey, Sean, 450 00:25:03,720 --> 00:25:07,360 Speaker 1: have a good safe Thanksgiving. Drive careful right here, let's 451 00:25:07,359 --> 00:25:11,240 Speaker 1: see you take good care zero zero Let's pull over, 452 00:25:11,320 --> 00:25:13,000 Speaker 1: take the pause. I'm run on any of the car doctor. 453 00:25:13,119 --> 00:25:40,920 Speaker 1: We'll be back right after this. She's will find my phone. Night, 454 00:25:41,600 --> 00:25:49,119 Speaker 1: She's will find my phone, night, my phone the card doctor. 455 00:25:49,280 --> 00:25:51,680 Speaker 1: Welcome back, ran the car doctor rolling along. Let's go 456 00:25:51,760 --> 00:25:54,200 Speaker 1: over and talk to Eric and Homer Louisiana. Eric, you're 457 00:25:54,200 --> 00:25:55,520 Speaker 1: on with the car doctor, Sir, how can I help? 458 00:25:57,640 --> 00:26:01,840 Speaker 1: Two thousand and eight Nissan Frontier of V six hundred 459 00:26:01,920 --> 00:26:05,040 Speaker 1: and six thousand miles. I was wondering when to change 460 00:26:05,040 --> 00:26:07,680 Speaker 1: the timing belt. Well, there's no belt, it's a chain. 461 00:26:08,359 --> 00:26:11,240 Speaker 1: What engine is this? This? This is a V six 462 00:26:11,840 --> 00:26:14,359 Speaker 1: four Leader? Right? Yeah, this is a this is a 463 00:26:14,480 --> 00:26:18,320 Speaker 1: chain motor. Um, they do have issues with the chain. Um, 464 00:26:18,400 --> 00:26:20,480 Speaker 1: they've got a couple of bulletins out there on nine D. 465 00:26:21,520 --> 00:26:25,560 Speaker 1: They've got a ten dash double O one revised procedure. UM. 466 00:26:25,640 --> 00:26:27,760 Speaker 1: They've got issues with noise and wine and things from 467 00:26:27,760 --> 00:26:29,960 Speaker 1: the timing chain area. And they've improved and upgraded some 468 00:26:30,000 --> 00:26:32,640 Speaker 1: of the timing chain components. UM, are you having any 469 00:26:32,680 --> 00:26:36,159 Speaker 1: of those symptoms. No, not having no problem with the 470 00:26:36,240 --> 00:26:39,080 Speaker 1: engine at all. Okay, Uh, you know I have seen 471 00:26:39,160 --> 00:26:43,320 Speaker 1: them replaced it little as as little as seventy thousand miles, 472 00:26:43,359 --> 00:26:45,399 Speaker 1: and I've seen them replaced as far as a hundred 473 00:26:45,400 --> 00:26:47,520 Speaker 1: and sixty thousand miles. It really depends on who we 474 00:26:47,560 --> 00:26:50,959 Speaker 1: are back to. Maintenance, depends on oil chained frequency, and um, 475 00:26:51,320 --> 00:26:53,160 Speaker 1: you know how well you're taking care of the vehicle. 476 00:26:53,840 --> 00:26:56,760 Speaker 1: So but as as far as a failure, it's usually 477 00:26:56,840 --> 00:26:58,879 Speaker 1: a case of your going to get more of the 478 00:26:59,000 --> 00:27:02,520 Speaker 1: noise before that actually happens. Just keep in mind it's 479 00:27:02,560 --> 00:27:04,160 Speaker 1: not for the faint of heart. It's not a simple 480 00:27:04,200 --> 00:27:06,840 Speaker 1: repair procedure, and you've got to make sure your mechanics 481 00:27:06,880 --> 00:27:08,560 Speaker 1: capable of it if the dealer is not doing it 482 00:27:08,640 --> 00:27:13,440 Speaker 1: on the outside. Okay, all right, and uh I've had 483 00:27:13,480 --> 00:27:17,720 Speaker 1: a warranty, but I had a failure of the rear 484 00:27:17,880 --> 00:27:21,360 Speaker 1: in transmission and rack continion, and I want to keep 485 00:27:21,440 --> 00:27:24,080 Speaker 1: from having that happen again. So what what what kind 486 00:27:24,119 --> 00:27:26,480 Speaker 1: of a do you recommend for the transmission rear in 487 00:27:26,640 --> 00:27:32,800 Speaker 1: automatic automatical staff. Well, what I'm saying is I take 488 00:27:32,840 --> 00:27:35,080 Speaker 1: it to I take I talked to God. Transmission place, 489 00:27:35,160 --> 00:27:38,239 Speaker 1: and he he only wants to use Nissan oil, right right. 490 00:27:38,280 --> 00:27:44,199 Speaker 1: It's well, I'm asking is it it's an automatic trans though? Yeah? Okay, yeah, um, 491 00:27:44,920 --> 00:27:47,960 Speaker 1: you know, here's here's the oil conversation. All right. Some 492 00:27:48,119 --> 00:27:51,920 Speaker 1: of the manufacturers when it comes to transfluid are very specific, 493 00:27:52,160 --> 00:27:55,320 Speaker 1: very specific as it is, and some of them there's 494 00:27:55,400 --> 00:27:58,240 Speaker 1: some leeway, some of them there's not. Nissan is one 495 00:27:58,280 --> 00:28:00,119 Speaker 1: of those where I don't believe there's a lot out 496 00:28:00,119 --> 00:28:04,960 Speaker 1: of leeway. And yeah, if if the option is Nissan 497 00:28:05,080 --> 00:28:09,560 Speaker 1: trans fluid or something else, if Nissan trans fluid is available, 498 00:28:09,840 --> 00:28:12,320 Speaker 1: until some manufacturer proved to me that what they've got 499 00:28:12,560 --> 00:28:14,920 Speaker 1: meets that exact spect and they're willing to put it 500 00:28:14,960 --> 00:28:19,040 Speaker 1: in writing, then I would stay with the Nissan trans Fluid. 501 00:28:19,359 --> 00:28:22,520 Speaker 1: As far as the differential, it is going to either 502 00:28:22,640 --> 00:28:26,760 Speaker 1: be seventy five, ninety or seventy five, depending upon whether 503 00:28:26,840 --> 00:28:28,960 Speaker 1: or not it has toe package or not. But it 504 00:28:29,119 --> 00:28:32,280 Speaker 1: should be a synthetic gear loube, which is what Nissan 505 00:28:32,400 --> 00:28:35,440 Speaker 1: calls for. Now. You know, you start talking to some 506 00:28:35,520 --> 00:28:37,879 Speaker 1: of the drive train guys and they'll tell you they 507 00:28:37,920 --> 00:28:41,080 Speaker 1: don't like synthetic gear loube in the real differentials. They 508 00:28:41,080 --> 00:28:43,240 Speaker 1: think it's too light a viscosity, it tends to burn 509 00:28:43,360 --> 00:28:46,360 Speaker 1: up and and you know, disappeared too quickly and thin out. 510 00:28:47,240 --> 00:28:49,720 Speaker 1: I can see that in some cases and some applications. 511 00:28:50,320 --> 00:28:52,800 Speaker 1: My feeling is, if you're changing the gear oil on 512 00:28:52,840 --> 00:28:56,719 Speaker 1: a more consistent, regular basis, then I would probably use 513 00:28:56,800 --> 00:29:00,160 Speaker 1: conventional oil, but the correct viscosity and not where worry 514 00:29:00,200 --> 00:29:02,720 Speaker 1: about it. And then at least I've got a more 515 00:29:02,960 --> 00:29:07,040 Speaker 1: even constant viscosity thickness of oil and it's not as 516 00:29:07,160 --> 00:29:09,720 Speaker 1: affected as much by high heat application like if I'm 517 00:29:09,760 --> 00:29:12,960 Speaker 1: trailering or um, you know, plowing or hauling with it 518 00:29:13,240 --> 00:29:17,320 Speaker 1: that type of thing. That makes sense, Yes, sir, does okay? 519 00:29:17,400 --> 00:29:21,080 Speaker 1: Anything else I can do for you? Uh? Should do it? 520 00:29:21,200 --> 00:29:25,480 Speaker 1: No particular brand, just any uh yeah, well, you know what, 521 00:29:25,640 --> 00:29:27,840 Speaker 1: now here in the case we're rand oil, I would 522 00:29:27,840 --> 00:29:29,840 Speaker 1: go and find Depends oil because I know Pen's oil. 523 00:29:30,000 --> 00:29:32,200 Speaker 1: I know pens Oil makes a gear oil to that 524 00:29:32,360 --> 00:29:34,680 Speaker 1: spec all right, and I know they make it. They 525 00:29:34,760 --> 00:29:36,760 Speaker 1: make a very good oil. So you know, you could 526 00:29:36,760 --> 00:29:39,120 Speaker 1: get down to your local Oraillioto parts and and and 527 00:29:39,200 --> 00:29:41,160 Speaker 1: pick up some pens oil there. I know they carry 528 00:29:41,200 --> 00:29:42,960 Speaker 1: it um and I don't have an issue with that 529 00:29:43,320 --> 00:29:45,920 Speaker 1: trans fluid. I don't know at the top of my 530 00:29:46,000 --> 00:29:48,760 Speaker 1: head if penns Oil trans fluid actually meets Nissan spec 531 00:29:49,040 --> 00:29:50,680 Speaker 1: I would just want to flip the bottle around and 532 00:29:50,760 --> 00:29:52,560 Speaker 1: look and see. And if it does not, then I'm 533 00:29:52,640 --> 00:29:54,800 Speaker 1: using Nissan. If it does, then I'm using pens Oil. 534 00:29:58,400 --> 00:30:01,320 Speaker 1: You take good care and have a good holiday. Yes, sir, Um, 535 00:30:01,440 --> 00:30:04,400 Speaker 1: let's let's get over and talk to Stephen in Poland, 536 00:30:04,480 --> 00:30:07,440 Speaker 1: Spring two thousand five Cadillac. Yes, sir, Hey Steven, welcome 537 00:30:07,440 --> 00:30:10,120 Speaker 1: to the car door, good man. What's going on? Oh, 538 00:30:10,680 --> 00:30:13,720 Speaker 1: I just got a question for you. Um. I have 539 00:30:13,800 --> 00:30:16,840 Speaker 1: a car that I'm very happy with. It's got a 540 00:30:16,920 --> 00:30:18,800 Speaker 1: hundred and seventy thousand miles on it, and I'd like 541 00:30:18,920 --> 00:30:20,800 Speaker 1: to keep it for the rest of my life and 542 00:30:22,200 --> 00:30:25,240 Speaker 1: I'll be in my late sixth season. But anyway, Uh, 543 00:30:26,680 --> 00:30:30,960 Speaker 1: when the time comes to change or make a change, 544 00:30:31,200 --> 00:30:33,240 Speaker 1: I wonder if I should rebuild the engine I have 545 00:30:33,440 --> 00:30:36,360 Speaker 1: because of the computer system that's in it, or if 546 00:30:36,440 --> 00:30:40,160 Speaker 1: it's okay to go ahead and buy a brand new 547 00:30:40,240 --> 00:30:44,400 Speaker 1: engine or a rebuilt engine and maybe a rebuilt transmission 548 00:30:44,400 --> 00:30:47,560 Speaker 1: at the same time and replace the whole replace the 549 00:30:47,640 --> 00:30:51,080 Speaker 1: whole h drive train. What what engine? What engine is 550 00:30:51,120 --> 00:30:53,360 Speaker 1: in this steven at three point six? Okay, this is 551 00:30:53,400 --> 00:30:56,520 Speaker 1: a three six. Um. First of all, have you tried, 552 00:30:56,880 --> 00:30:59,960 Speaker 1: just for giggles, Um, have you talked to Cadillac and said, 553 00:31:00,120 --> 00:31:01,800 Speaker 1: I want to buy a new three point six Leader? 554 00:31:01,880 --> 00:31:08,520 Speaker 1: Is it available? Probably? Probably isn't. Um. You know, because 555 00:31:08,680 --> 00:31:10,760 Speaker 1: this is a two thousand five, it's eleven years old. 556 00:31:10,840 --> 00:31:13,400 Speaker 1: You're out of the window of where they want to 557 00:31:13,480 --> 00:31:17,040 Speaker 1: keep things, and you know that becomes an issue. So 558 00:31:17,600 --> 00:31:21,240 Speaker 1: that being said, I would like to see I would 559 00:31:21,280 --> 00:31:25,000 Speaker 1: like to see the engine you have be rebuilt. If 560 00:31:25,120 --> 00:31:27,440 Speaker 1: this is, if this is I love this car and 561 00:31:27,520 --> 00:31:30,360 Speaker 1: this is my hot rod. You know what, There's nothing 562 00:31:30,440 --> 00:31:33,160 Speaker 1: like taking it to the guy, find the guy in 563 00:31:33,280 --> 00:31:36,640 Speaker 1: your area and saying, here, take this apart, rebuild it, 564 00:31:36,840 --> 00:31:38,840 Speaker 1: make it like it was yours, put it back together. 565 00:31:39,280 --> 00:31:41,760 Speaker 1: I got two or three guys that I really trust 566 00:31:41,840 --> 00:31:45,600 Speaker 1: to do that, Okay, you know, UM, So I really 567 00:31:45,640 --> 00:31:47,840 Speaker 1: thank you that. You know, there's there's there's nothing like 568 00:31:48,520 --> 00:31:51,840 Speaker 1: a hand built engine. It's not going to be the cheapest, 569 00:31:51,920 --> 00:31:53,560 Speaker 1: it's not gonna be the cheapest thing in the world. 570 00:31:54,280 --> 00:31:58,080 Speaker 1: But you know, let me tell you something. I'm always amazed. 571 00:31:58,560 --> 00:32:01,000 Speaker 1: I'm you know, I offer and think about it like this. 572 00:32:01,200 --> 00:32:03,560 Speaker 1: I'm amazed at the space program. You ever think about 573 00:32:03,600 --> 00:32:06,160 Speaker 1: the space program? All right, going to the Moon and 574 00:32:06,200 --> 00:32:08,640 Speaker 1: the Shuttle and all that stuff. Right, we we we 575 00:32:08,880 --> 00:32:12,960 Speaker 1: we put out on bid to build something the cheapest 576 00:32:13,080 --> 00:32:16,760 Speaker 1: possible way, and then we then we strap a guy 577 00:32:16,880 --> 00:32:18,720 Speaker 1: inside and expect them to get in the thing and 578 00:32:18,800 --> 00:32:21,560 Speaker 1: be shot upwards into outer space and the guy not 579 00:32:21,680 --> 00:32:24,480 Speaker 1: have a meltdown over it. And you know, we're putting 580 00:32:24,480 --> 00:32:28,240 Speaker 1: the guy at risk. I wonder how yeah, in that 581 00:32:28,520 --> 00:32:32,640 Speaker 1: um that he's sitting for the cheapest bid, right and 582 00:32:33,120 --> 00:32:35,760 Speaker 1: your your hope he's saying, yeah, I hope the accountants 583 00:32:35,800 --> 00:32:37,959 Speaker 1: did their job. I hope the engineers all did their job. 584 00:32:38,040 --> 00:32:40,440 Speaker 1: I hope everybody that assembled this part as cheap as 585 00:32:40,520 --> 00:32:43,520 Speaker 1: they could did it. Right. Now, we now we get 586 00:32:43,560 --> 00:32:45,840 Speaker 1: to an engine in a car. I want to you know, 587 00:32:45,960 --> 00:32:47,680 Speaker 1: I love it. People come in. You know what, this 588 00:32:47,840 --> 00:32:50,400 Speaker 1: is the same conversation as I'm looking for a car 589 00:32:50,480 --> 00:32:52,480 Speaker 1: for my seventeen year old kid. What's the cheapest thing 590 00:32:52,520 --> 00:32:56,320 Speaker 1: I can put him in? Really? So, you know what, 591 00:32:56,680 --> 00:32:58,600 Speaker 1: spend as much money as you can get it done right, 592 00:32:58,640 --> 00:33:00,480 Speaker 1: get at the last another turn and fail and miles. 593 00:33:00,520 --> 00:33:03,160 Speaker 1: And you know what a good a good machine shop 594 00:33:03,480 --> 00:33:05,720 Speaker 1: will correct all the mistakes the factory put in that 595 00:33:06,160 --> 00:33:07,600 Speaker 1: and do it better than they did it when it 596 00:33:07,680 --> 00:33:09,600 Speaker 1: was new. And yes, I think if you're doing it 597 00:33:09,640 --> 00:33:12,520 Speaker 1: after a hundred fifty thousand miles, you do the transmission 598 00:33:12,560 --> 00:33:16,840 Speaker 1: to all right, sir, all right, you're very welcome, Stephen. 599 00:33:16,840 --> 00:33:20,400 Speaker 1: You have a good holiday. Eight zero the car doctor 600 00:33:21,000 --> 00:33:23,120 Speaker 1: seven number. Leave a message and we'll call you back. 601 00:33:23,360 --> 00:33:52,040 Speaker 1: I'll return right after this. Yeah, hey, welcome back. Why 602 00:33:52,080 --> 00:33:53,560 Speaker 1: don't they need the car doctor? Let's go over. Wanna 603 00:33:53,560 --> 00:33:56,719 Speaker 1: talk to Evelyn in Missouri two thousand six Christler PACIFICA Evelyn, 604 00:33:56,760 --> 00:34:00,320 Speaker 1: what's the matter? How can I help? Oh? I hope 605 00:34:00,360 --> 00:34:04,880 Speaker 1: you can help. I have a two thousand six Pacific 606 00:34:06,000 --> 00:34:08,920 Speaker 1: and it's doing this. I call it a kind of 607 00:34:09,080 --> 00:34:14,719 Speaker 1: like a mixed squeel wine we it's kind of like that. 608 00:34:15,960 --> 00:34:21,640 Speaker 1: And I've had the the power steering pump changed three 609 00:34:21,719 --> 00:34:25,400 Speaker 1: different times because every time it changed, it's still squealed 610 00:34:25,880 --> 00:34:27,880 Speaker 1: or wine or what however you want to call it. 611 00:34:29,239 --> 00:34:31,879 Speaker 1: And they don't know what else to do. I really 612 00:34:31,960 --> 00:34:37,279 Speaker 1: don't now now are they saying it's the power steering pump? Well, 613 00:34:37,440 --> 00:34:40,879 Speaker 1: that's what everyone had assumed at this point, that it's 614 00:34:40,960 --> 00:34:46,400 Speaker 1: the power steering pump. Um, So I don't, you know, 615 00:34:46,560 --> 00:34:48,120 Speaker 1: I don't have a clue, So I have to go 616 00:34:48,480 --> 00:34:51,959 Speaker 1: by kind of what they say they listened. I guess 617 00:34:52,000 --> 00:34:55,759 Speaker 1: they have something that can touch it and listen to it. 618 00:34:56,120 --> 00:34:59,399 Speaker 1: But yeah, with that much whining in it, and when 619 00:34:59,400 --> 00:35:02,160 Speaker 1: you hit the gass pedal, of course it gets louder 620 00:35:02,280 --> 00:35:06,680 Speaker 1: and faster. And release it and does does it? Does 621 00:35:06,719 --> 00:35:08,759 Speaker 1: it change if you if you're sitting there at a 622 00:35:08,800 --> 00:35:10,880 Speaker 1: stop sign or a traffic light, if you turn the 623 00:35:10,920 --> 00:35:14,880 Speaker 1: steering wheel left or right, does it you know, does 624 00:35:14,920 --> 00:35:19,319 Speaker 1: it change with tone? With pitch? You know? I did 625 00:35:19,440 --> 00:35:23,120 Speaker 1: that several times and because you know, everyone asked that 626 00:35:23,520 --> 00:35:27,799 Speaker 1: that same question. Um, and to me it almost kind 627 00:35:27,840 --> 00:35:30,880 Speaker 1: of sound. It doesn't get any louder or change is 628 00:35:31,000 --> 00:35:35,239 Speaker 1: just it's constant. So the one time it changes is 629 00:35:35,320 --> 00:35:38,920 Speaker 1: when I use my gas pedal. Okay, so it increases 630 00:35:38,960 --> 00:35:41,520 Speaker 1: in frequency when you when you accelerate the engine to 631 00:35:41,600 --> 00:35:45,239 Speaker 1: go faster. So, I mean, dumb question, Could it be 632 00:35:45,320 --> 00:35:50,759 Speaker 1: a belt? Well, you know that's a good question too. 633 00:35:51,680 --> 00:35:55,120 Speaker 1: I you know, I really don't know. Um, the belt 634 00:35:55,200 --> 00:35:58,480 Speaker 1: looks good. They all said, the belt looks good, So 635 00:35:59,000 --> 00:36:02,879 Speaker 1: let's let's plant this seed, all right. Number number one, 636 00:36:03,400 --> 00:36:05,520 Speaker 1: just because they put a power steering pump on it, 637 00:36:05,960 --> 00:36:08,720 Speaker 1: If you know, let's let's assume it's a power steering pump. 638 00:36:09,840 --> 00:36:12,040 Speaker 1: What brand is it? Because I've seen a lot of 639 00:36:12,080 --> 00:36:14,839 Speaker 1: power steering pumps that are pure garbage. And I've had 640 00:36:14,920 --> 00:36:17,400 Speaker 1: cases where I've put power steering pumps on for leaks 641 00:36:17,880 --> 00:36:21,000 Speaker 1: where we had to use aftermarket pumps and certain manufacturers, 642 00:36:21,239 --> 00:36:23,600 Speaker 1: and they actually made more noise than the pump I 643 00:36:23,640 --> 00:36:27,320 Speaker 1: took off. So could this be the quality of the 644 00:36:27,440 --> 00:36:30,279 Speaker 1: brand of pump we're using? Number one? Number two? If 645 00:36:30,320 --> 00:36:33,120 Speaker 1: someone were to take a spray bottle with water and 646 00:36:33,200 --> 00:36:35,800 Speaker 1: give the belt a little push, push, push, does that 647 00:36:36,000 --> 00:36:38,920 Speaker 1: change the pitch of the belt? Number three? Could this 648 00:36:39,120 --> 00:36:42,520 Speaker 1: have a belt pully out of line somewhere causing the 649 00:36:42,640 --> 00:36:44,359 Speaker 1: noise to happen? Let him look at those three things? 650 00:36:44,440 --> 00:36:46,480 Speaker 1: Called me back. I'm on aiding the car doctor. The 651 00:36:46,560 --> 00:37:00,920 Speaker 1: mechanics aren't expensive, they're priceless. See seven.