1 00:00:00,200 --> 00:00:04,440 Speaker 1: Ron and Anian, California has got some power shutdowns going on, 2 00:00:04,760 --> 00:00:07,360 Speaker 1: and here to report about it. We've got John Pearley Huffman. 3 00:00:07,400 --> 00:00:10,120 Speaker 1: He's a contributing editor from Car and Driver magazine. People 4 00:00:10,119 --> 00:00:12,880 Speaker 1: would tout for if they were taking power up the grid, 5 00:00:13,360 --> 00:00:15,280 Speaker 1: they didn't have a way to charge their cars. You 6 00:00:15,480 --> 00:00:25,120 Speaker 1: get the Car Doctor. We create this technology and then 7 00:00:25,400 --> 00:00:26,960 Speaker 1: we create an electric car. It's a great you know, 8 00:00:27,000 --> 00:00:29,440 Speaker 1: it works, it doesn't it's supposed to do, and all 9 00:00:29,480 --> 00:00:30,880 Speaker 1: of a sudden we don't have any way to charge 10 00:00:30,880 --> 00:00:35,080 Speaker 1: it because the electric utility is having financial troubles losing 11 00:00:35,080 --> 00:00:37,720 Speaker 1: power on the world end. Welcome to the radio home 12 00:00:37,800 --> 00:00:42,000 Speaker 1: of Ron and Anian, the Car Doctor. Since this is 13 00:00:42,040 --> 00:00:45,760 Speaker 1: where car owners the world overturned to for their definitive 14 00:00:45,800 --> 00:00:49,479 Speaker 1: opinion on automotive repair. If your mechanics giving you a 15 00:00:49,479 --> 00:00:52,600 Speaker 1: busy signal, pick up the phone and call in the 16 00:00:52,680 --> 00:00:55,320 Speaker 1: garage doors are open, but I am here to take 17 00:00:55,320 --> 00:01:02,920 Speaker 1: your call at eight five and now he running. Hey, 18 00:01:02,920 --> 00:01:05,080 Speaker 1: it's time to start your engines along. Welcome on any 19 00:01:05,120 --> 00:01:07,120 Speaker 1: of the Car Doctor here at by five five zero 20 00:01:07,200 --> 00:01:09,640 Speaker 1: nine zero. Gorena take your calls and answer your questions 21 00:01:09,640 --> 00:01:11,920 Speaker 1: whatever they might be. If you've got a problem, making 22 00:01:11,920 --> 00:01:13,880 Speaker 1: your problem my problem. That's what the Car Doctor does 23 00:01:13,880 --> 00:01:15,920 Speaker 1: and has done for the past twenty eight years here 24 00:01:15,920 --> 00:01:18,360 Speaker 1: on radio, as we motor forward and try and solve 25 00:01:18,400 --> 00:01:20,319 Speaker 1: and fix all of the America's broken cars, and I 26 00:01:20,319 --> 00:01:21,720 Speaker 1: guess around the world, I have to I have to 27 00:01:21,760 --> 00:01:23,920 Speaker 1: revise that one of these days in my head that 28 00:01:24,000 --> 00:01:26,000 Speaker 1: we're here for everybody and uh you know, via the 29 00:01:26,040 --> 00:01:28,440 Speaker 1: Internet and streaming and all the different ways we come 30 00:01:28,440 --> 00:01:31,800 Speaker 1: to you now, podcasting and live radio, because we do 31 00:01:31,880 --> 00:01:34,960 Speaker 1: have eighty some on live affiliates all across this great 32 00:01:35,040 --> 00:01:37,520 Speaker 1: nation of ours and growing each and every day. Let's 33 00:01:37,720 --> 00:01:39,839 Speaker 1: without any further ado, I was gonna have a little 34 00:01:39,840 --> 00:01:41,759 Speaker 1: opening monologue I wanted to talk about it. Can wait. 35 00:01:42,080 --> 00:01:44,360 Speaker 1: Let's let's open the garage doors right away. Let's get 36 00:01:44,360 --> 00:01:46,720 Speaker 1: over to talk to Billy in Virginia, Third Team four 37 00:01:46,760 --> 00:01:48,800 Speaker 1: to Escape. Welcome to the Car Doctor, Billy, How can 38 00:01:48,800 --> 00:01:55,760 Speaker 1: I help you. I've had a check engine I started 39 00:01:55,800 --> 00:02:02,040 Speaker 1: coming on about two months ago and uh local mechanic guy, 40 00:02:02,760 --> 00:02:08,160 Speaker 1: um he said it was my turbo and so they 41 00:02:08,240 --> 00:02:13,720 Speaker 1: put some kind of uh A sensor on it and 42 00:02:13,840 --> 00:02:18,440 Speaker 1: that costs eight d fifty dollars and it stayed off 43 00:02:18,480 --> 00:02:22,440 Speaker 1: for about five hours and then came back home and 44 00:02:23,080 --> 00:02:26,560 Speaker 1: that it just has no power. Have you taken it 45 00:02:26,600 --> 00:02:32,000 Speaker 1: back to him to for for additional diagnosis. Yeah, he's uh, 46 00:02:32,120 --> 00:02:35,600 Speaker 1: I'm supposed to take it back to him. And they 47 00:02:35,760 --> 00:02:40,880 Speaker 1: worked on it one time, uh all day and he said, uh, 48 00:02:41,120 --> 00:02:44,880 Speaker 1: he said, I just don't know. He said that, Um 49 00:02:45,240 --> 00:02:48,720 Speaker 1: the mechanics says, just got me puzzles. And I told 50 00:02:48,800 --> 00:02:53,359 Speaker 1: him that I had heard that they had a UM 51 00:02:53,480 --> 00:02:57,760 Speaker 1: A limited recall, that it was in the wiring and 52 00:02:57,880 --> 00:03:02,959 Speaker 1: uh so, you know, I'm still and I'm to deal 53 00:03:03,080 --> 00:03:05,680 Speaker 1: with cancer right now and it's kind of hard for 54 00:03:05,720 --> 00:03:08,799 Speaker 1: me to get it back to a real quick and 55 00:03:08,919 --> 00:03:13,119 Speaker 1: uh so you know I'm at that part for I'm 56 00:03:13,120 --> 00:03:17,440 Speaker 1: a paint contractor and if I pull my UM, if 57 00:03:17,480 --> 00:03:21,960 Speaker 1: I pulled my utility with me UM. One time, I 58 00:03:22,040 --> 00:03:25,080 Speaker 1: just about didn't get up a mountain and it's it 59 00:03:25,120 --> 00:03:28,200 Speaker 1: wasn't that wasn't that long with the mountain, but by 60 00:03:28,280 --> 00:03:31,519 Speaker 1: the time I got UM close to the top, it 61 00:03:31,600 --> 00:03:36,440 Speaker 1: started running hot. I said, this is not good, Billy. 62 00:03:36,600 --> 00:03:40,240 Speaker 1: Is he Is he your regular mechanic? This guy? Yes, 63 00:03:40,480 --> 00:03:43,840 Speaker 1: this is the two leader, Turbo two leader, and I 64 00:03:43,880 --> 00:03:46,960 Speaker 1: think so, Yes, Um, you've been with this guy a 65 00:03:47,040 --> 00:03:50,400 Speaker 1: while as far as being your mechanic. He's had successful 66 00:03:50,440 --> 00:03:53,400 Speaker 1: repairs for you in the past. Oh yeah, it's everything 67 00:03:53,520 --> 00:04:00,760 Speaker 1: to to this right here, so I understand what's going on. Um, 68 00:04:00,800 --> 00:04:05,000 Speaker 1: They've got a bunch of safety measures and and override 69 00:04:05,000 --> 00:04:08,960 Speaker 1: devices in this system, so that if and when something fails, 70 00:04:09,560 --> 00:04:12,600 Speaker 1: there's a logical Like anything else, there's there's hopefully a 71 00:04:12,640 --> 00:04:16,320 Speaker 1: logical flow of diagnosis. What I'd really need to know, 72 00:04:16,360 --> 00:04:18,680 Speaker 1: what I'd really be curious to know, is what fault 73 00:04:18,720 --> 00:04:21,880 Speaker 1: code does this have? Alright, because that will tell me, 74 00:04:21,920 --> 00:04:23,479 Speaker 1: you know, is it a is it a is it 75 00:04:23,560 --> 00:04:26,440 Speaker 1: a U P zero two thirty four overboost? Is it 76 00:04:26,480 --> 00:04:29,880 Speaker 1: a UM P zero to ninety nine lack of power? 77 00:04:30,520 --> 00:04:33,160 Speaker 1: Um possibly showing a problem with the waste gate of 78 00:04:33,200 --> 00:04:37,359 Speaker 1: the turbo itself. So it's and and each diagnosis would 79 00:04:37,440 --> 00:04:42,480 Speaker 1: kind of take us down a different path. Um. So 80 00:04:42,480 --> 00:04:44,839 Speaker 1: so let's let me let me let me make an assumption. 81 00:04:44,920 --> 00:04:47,120 Speaker 1: Let me make an assumption because this is a lacks power. 82 00:04:47,480 --> 00:04:49,640 Speaker 1: Let me say it's a P two twenty nine P 83 00:04:49,800 --> 00:04:54,280 Speaker 1: zero two rather, I'm sorry, P zero two all right, UM, 84 00:04:55,800 --> 00:04:58,160 Speaker 1: so write that down. Let's let's say we're chasing a 85 00:04:58,240 --> 00:05:03,000 Speaker 1: two nine fault all right, um one of the things 86 00:05:03,080 --> 00:05:06,320 Speaker 1: we can do, all right, and it's it's simple with 87 00:05:06,440 --> 00:05:09,800 Speaker 1: this particular cars. Hook up a scan tool, go for 88 00:05:09,880 --> 00:05:14,200 Speaker 1: a rod, all right. He can look at fuel rail 89 00:05:14,240 --> 00:05:19,840 Speaker 1: pressure actual and desired right on the scan tool. So 90 00:05:20,040 --> 00:05:24,560 Speaker 1: if you know that, because a two nine, if that's 91 00:05:24,560 --> 00:05:26,760 Speaker 1: what it is, can be created by other things. It's 92 00:05:26,800 --> 00:05:29,599 Speaker 1: it's lack of power, all right, or it's lack of 93 00:05:29,680 --> 00:05:32,880 Speaker 1: boost being failure to failure to achieve desired boost, I 94 00:05:32,880 --> 00:05:36,440 Speaker 1: think is the actual technical explanation. So a lot of 95 00:05:36,480 --> 00:05:40,000 Speaker 1: things can make an engine not reach power. This could 96 00:05:40,000 --> 00:05:43,200 Speaker 1: be low fuel pressure and the flow chart will never 97 00:05:43,240 --> 00:05:45,960 Speaker 1: take you take you through that. This could be restricted 98 00:05:46,000 --> 00:05:52,000 Speaker 1: exhaust all right. Um. So sometimes in diagnosis, what everybody's 99 00:05:52,000 --> 00:05:56,040 Speaker 1: gonna understand is tell me what's good, all right, tell 100 00:05:56,080 --> 00:05:58,520 Speaker 1: me what's good. I'll tell you what's bad. Uh. You know, 101 00:05:58,560 --> 00:06:01,120 Speaker 1: I went to and and and I'll tell you the 102 00:06:01,120 --> 00:06:04,520 Speaker 1: story this way. I went to class this week, um 103 00:06:04,800 --> 00:06:07,239 Speaker 1: on on ADAS sort of made a driver assist systems. 104 00:06:07,560 --> 00:06:09,680 Speaker 1: And when I was there, one of the instructors pulled 105 00:06:09,680 --> 00:06:11,320 Speaker 1: me aside and he said, have I've got a I've 106 00:06:11,320 --> 00:06:14,040 Speaker 1: got a client with a problem car. He was sitting 107 00:06:14,040 --> 00:06:15,680 Speaker 1: an air bag fault, and he says, I was getting 108 00:06:15,680 --> 00:06:17,640 Speaker 1: ready to call you in. The guy doesn't know what 109 00:06:17,680 --> 00:06:21,640 Speaker 1: to do. He's changed all these parts. And my answer 110 00:06:21,640 --> 00:06:23,560 Speaker 1: to him was, well, but what did he test? And 111 00:06:23,560 --> 00:06:25,280 Speaker 1: he said, no, no no, you don't understand. He changed all 112 00:06:25,320 --> 00:06:27,760 Speaker 1: these parts. And I said, yeah, but what did he test? 113 00:06:28,839 --> 00:06:31,359 Speaker 1: You know, in my universe, new means never ever worked. 114 00:06:31,360 --> 00:06:33,520 Speaker 1: And I say it all the time, and I explained 115 00:06:33,520 --> 00:06:35,880 Speaker 1: to I said, listen, have the guy take the system 116 00:06:35,880 --> 00:06:38,320 Speaker 1: out of the vehicle in his head, take it apart. 117 00:06:38,320 --> 00:06:40,200 Speaker 1: It's an air pump at the verte vale and on 118 00:06:40,360 --> 00:06:43,000 Speaker 1: off control and you know, two centsor to tell whether 119 00:06:43,080 --> 00:06:45,160 Speaker 1: or not airflow is being achieved out of the pump. 120 00:06:45,200 --> 00:06:47,919 Speaker 1: And I realized, this isn't this isn't your problem, Billy, 121 00:06:48,000 --> 00:06:51,560 Speaker 1: but just just you know, an example of diagnosis. And 122 00:06:51,600 --> 00:06:54,320 Speaker 1: I said, have him look at everything. You know, what 123 00:06:54,040 --> 00:06:56,760 Speaker 1: what's there to be considered? How do you know he 124 00:06:56,760 --> 00:06:58,719 Speaker 1: doesn't have a spider web built up in front of 125 00:06:58,720 --> 00:07:00,640 Speaker 1: the air and lit on the on the vert valve 126 00:07:01,120 --> 00:07:04,159 Speaker 1: or on the pump, and and it can't get air flow. 127 00:07:05,080 --> 00:07:07,919 Speaker 1: Tell me how you tested the system. That's what I 128 00:07:07,960 --> 00:07:10,480 Speaker 1: want to know. He looked at me and he said, 129 00:07:10,480 --> 00:07:12,480 Speaker 1: you know you're right, He goes, I got caught up 130 00:07:12,480 --> 00:07:15,160 Speaker 1: in he changed this, this, this and this and right. 131 00:07:15,360 --> 00:07:17,680 Speaker 1: Tell me what he tested. Tell me what's good. I'll 132 00:07:17,680 --> 00:07:20,800 Speaker 1: tell you what's bad. It'll be whatever's left over. Sometimes 133 00:07:20,840 --> 00:07:23,120 Speaker 1: that's how you got to approach it. There's just there's 134 00:07:23,120 --> 00:07:27,560 Speaker 1: just no other way, so, you know, right, So in 135 00:07:27,640 --> 00:07:29,960 Speaker 1: a low power issue like yours, I want to look 136 00:07:29,960 --> 00:07:34,000 Speaker 1: at fuel pressure. Now you're fortunate in the in the 137 00:07:34,120 --> 00:07:36,040 Speaker 1: days that you know, in the old days we'd have 138 00:07:36,040 --> 00:07:37,680 Speaker 1: to hook up a gauge and go go for a 139 00:07:37,760 --> 00:07:39,760 Speaker 1: ride by rail and look at it. Well, you can 140 00:07:39,760 --> 00:07:43,400 Speaker 1: do it on a scantl Where is it? Uh? Where's 141 00:07:43,440 --> 00:07:45,920 Speaker 1: fuel trim go? When this happens, I'd kind of like 142 00:07:45,960 --> 00:07:48,640 Speaker 1: to know if that stays within normal, uh, you know, 143 00:07:48,720 --> 00:07:52,600 Speaker 1: hooking up and looking at UM vac manifold vacuum for 144 00:07:52,640 --> 00:07:54,920 Speaker 1: restricted exhaust, which is kind of hard on a turbo. 145 00:07:55,240 --> 00:07:57,080 Speaker 1: Maybe we can look at I believe this is going 146 00:07:57,120 --> 00:08:00,640 Speaker 1: to be a should be a mass air car. UM 147 00:08:00,680 --> 00:08:03,840 Speaker 1: there should be a vacuum pit. I believe in this 148 00:08:04,520 --> 00:08:06,520 Speaker 1: that it will look at does it look normal? Do 149 00:08:06,600 --> 00:08:10,960 Speaker 1: we have any signs of restricted exhaust and then you 150 00:08:11,000 --> 00:08:15,080 Speaker 1: know the actuator is then the issue becomes do we 151 00:08:15,160 --> 00:08:18,600 Speaker 1: have a sticking wastegate? And he could apply a handheld 152 00:08:18,680 --> 00:08:23,640 Speaker 1: vacuum pump to the wastegate actuator, override the computer, apply vacuum, 153 00:08:23,960 --> 00:08:26,840 Speaker 1: apply vacuum to it while he's driving. It doesn't pick 154 00:08:26,920 --> 00:08:29,640 Speaker 1: up power if it changes. That tells us that either 155 00:08:29,680 --> 00:08:32,680 Speaker 1: the vacuums apply to the wastegate is an issue, or 156 00:08:32,760 --> 00:08:35,040 Speaker 1: there's a problem with the waste gate itself as it's sticking, 157 00:08:35,120 --> 00:08:41,679 Speaker 1: binding whatever. So there's there's there's things to do here. 158 00:08:41,760 --> 00:08:45,640 Speaker 1: It's tell me what the fault is, all right, and 159 00:08:45,640 --> 00:08:48,240 Speaker 1: and understand. And this is what I said to the 160 00:08:48,280 --> 00:08:50,720 Speaker 1: gentleman at the class Wednesday night. I said, you know 161 00:08:50,960 --> 00:08:52,599 Speaker 1: that fault code P zero I think it was P 162 00:08:52,720 --> 00:08:57,040 Speaker 1: zero four oh two. There's specific things that have to 163 00:08:57,120 --> 00:09:02,000 Speaker 1: happen to create that code. You know, don't don't fall 164 00:09:02,040 --> 00:09:03,480 Speaker 1: into the trap. And I know you've got a lot 165 00:09:03,559 --> 00:09:05,840 Speaker 1: going on, and I and I you know, I wish 166 00:09:05,880 --> 00:09:08,240 Speaker 1: you the best, brother, but don't fall into the trap 167 00:09:08,360 --> 00:09:11,080 Speaker 1: of you know, well, it's got a wastegate code, or 168 00:09:11,080 --> 00:09:13,199 Speaker 1: it's got a low power code. It must be the turbo. 169 00:09:13,280 --> 00:09:15,160 Speaker 1: It must be. It could be a lot of things. 170 00:09:16,440 --> 00:09:18,280 Speaker 1: You know. One of the things I used to tell, tell, 171 00:09:18,400 --> 00:09:20,360 Speaker 1: tell Mike when I was teaching it was what it 172 00:09:20,400 --> 00:09:23,200 Speaker 1: could have should have? You know, I would have done this, 173 00:09:23,280 --> 00:09:25,000 Speaker 1: I should have done that, and I could have come 174 00:09:25,000 --> 00:09:28,080 Speaker 1: out this way? Would it could have should and and 175 00:09:28,480 --> 00:09:30,920 Speaker 1: you know, so we got a diagnose. That's all right, listen, 176 00:09:31,280 --> 00:09:34,719 Speaker 1: Is it a hardcore failure? Is the car broken right now? No, 177 00:09:35,440 --> 00:09:39,439 Speaker 1: it will run. Uh, it'll run fine. And it's just 178 00:09:41,080 --> 00:09:47,480 Speaker 1: the um the per mile gallon went down about three 179 00:09:47,520 --> 00:09:51,320 Speaker 1: miles to a gallon and I went from one something 180 00:09:51,360 --> 00:09:57,280 Speaker 1: down to eighteen and uh, it's just um, it's just power. 181 00:09:57,720 --> 00:10:00,920 Speaker 1: But when he when he would reach set to stuff, 182 00:10:01,320 --> 00:10:04,319 Speaker 1: I mean, I thought, oh my god, this is this 183 00:10:04,360 --> 00:10:09,360 Speaker 1: is you fixed it and it calls it run so 184 00:10:09,520 --> 00:10:12,680 Speaker 1: what it would would be normally. So the adaptive, it 185 00:10:12,760 --> 00:10:15,480 Speaker 1: sounds like the adaptive either fuel trim or one of 186 00:10:15,520 --> 00:10:18,240 Speaker 1: the other adaptives for the way the vehicle is running 187 00:10:18,320 --> 00:10:22,199 Speaker 1: is is encroaching its high parameter or its high limit 188 00:10:22,320 --> 00:10:28,600 Speaker 1: and it's limiting power as a result. Well, the morel deal, right, 189 00:10:28,640 --> 00:10:30,679 Speaker 1: you know, do we do we have a fuel pressure issue? 190 00:10:31,880 --> 00:10:34,480 Speaker 1: All right. Understand, a turbo charged and the engine is 191 00:10:34,480 --> 00:10:37,600 Speaker 1: working under such high pressure in the cylinder if if 192 00:10:37,640 --> 00:10:41,200 Speaker 1: it runs low on fuel, it will limit turbo apply 193 00:10:41,400 --> 00:10:46,320 Speaker 1: because or turbo boost because now you're gonna run. Um. 194 00:10:46,440 --> 00:10:48,280 Speaker 1: The best way I can explain it as you're the 195 00:10:48,280 --> 00:10:50,240 Speaker 1: fuel that's in there is going to ignite quicker because 196 00:10:50,280 --> 00:10:52,520 Speaker 1: there's less of it, and you can do engine damage 197 00:10:52,559 --> 00:10:56,280 Speaker 1: and have detonation issues. So there's there's there's a reason 198 00:10:56,280 --> 00:10:59,120 Speaker 1: in the rationale. Um, let's go back and look at 199 00:10:59,320 --> 00:11:02,760 Speaker 1: and see do we have fuel pressure basics? Tell me 200 00:11:02,800 --> 00:11:06,200 Speaker 1: what's good. I'll say you what's bad? All right? So, hey, Billy, 201 00:11:06,240 --> 00:11:10,199 Speaker 1: good luck to you and brother. Yeah, yes, sir, listen. 202 00:11:10,720 --> 00:11:14,000 Speaker 1: Um we'll say a prayer for you. You take good care. Alrighty, 203 00:11:14,120 --> 00:11:16,199 Speaker 1: You're very welcome. I'm Ronny in the car Doctor. We'll 204 00:11:16,240 --> 00:11:26,400 Speaker 1: be back right after this. Whether it's a little red 205 00:11:26,440 --> 00:11:29,480 Speaker 1: Corvette or you go, you've come to the right place 206 00:11:29,480 --> 00:11:31,559 Speaker 1: to get that car fixed. Ron and Nanny in the 207 00:11:31,600 --> 00:11:35,720 Speaker 1: car doctor five five five zero nine nine zero zero. 208 00:11:36,040 --> 00:11:38,600 Speaker 1: Now back to Ron Just a reminder coming up at 209 00:11:38,600 --> 00:11:40,240 Speaker 1: the bottom of the hour, we're gonna be joined by 210 00:11:40,360 --> 00:11:43,520 Speaker 1: John Hannigan. He is the director for Ford Motor Company 211 00:11:43,559 --> 00:11:47,200 Speaker 1: globally aftermarket director and John's gonna be stopping back. We've 212 00:11:47,200 --> 00:11:49,520 Speaker 1: had John on the show before talking about some of 213 00:11:49,520 --> 00:11:53,280 Speaker 1: the changes and improvements to the diesel line of Fords 214 00:11:53,320 --> 00:11:55,800 Speaker 1: that Ford is making and as well as with their 215 00:11:56,080 --> 00:11:58,840 Speaker 1: you know, with their parts from Motorcraft, talking about some 216 00:11:58,840 --> 00:12:00,840 Speaker 1: of the improvements they've made along away in how they're 217 00:12:00,880 --> 00:12:03,720 Speaker 1: now making specific things available to help support the diesel 218 00:12:04,040 --> 00:12:06,520 Speaker 1: uh in the aftermarket world. So we're looking forward to 219 00:12:06,520 --> 00:12:07,800 Speaker 1: that too. That I'll be around at the bottom of 220 00:12:07,840 --> 00:12:10,040 Speaker 1: the hour. Right now, let's get over to the busy phones. 221 00:12:10,120 --> 00:12:11,880 Speaker 1: Let's go over and talk to Paul from Long Island 222 00:12:11,960 --> 00:12:14,600 Speaker 1: thirteen Ford Explorer. Paul, Welcome to the Car Doctor, sir, 223 00:12:14,640 --> 00:12:18,720 Speaker 1: how can I help alight? You're welcome. I don't know 224 00:12:18,720 --> 00:12:21,240 Speaker 1: where to start on this one. That's it's an intimittent 225 00:12:21,320 --> 00:12:24,440 Speaker 1: backup camera and very intimittent. It seems like there's no 226 00:12:24,720 --> 00:12:28,240 Speaker 1: set pattern that we can figure out of yet. Um, 227 00:12:28,480 --> 00:12:30,320 Speaker 1: just once in a while, you've got a reversion the 228 00:12:30,360 --> 00:12:35,800 Speaker 1: camera works or doesn't work, Okay, So let's let's talk 229 00:12:35,840 --> 00:12:37,840 Speaker 1: about the basics. Obviously, you know I'm gonna tell you 230 00:12:37,840 --> 00:12:40,000 Speaker 1: to just do a scan. I'm sure there'll be nothing there, 231 00:12:40,080 --> 00:12:42,880 Speaker 1: but tell me what's good. I'll tell you what's bad. Um. 232 00:12:42,960 --> 00:12:45,600 Speaker 1: You know, if within a reasonable amount of time after 233 00:12:45,640 --> 00:12:49,319 Speaker 1: the problem happens, do a complete module scan and most 234 00:12:49,400 --> 00:12:52,440 Speaker 1: scan tools today will have that option. Uh, you know, 235 00:12:52,480 --> 00:12:55,600 Speaker 1: snap ons, do launch does, um to name a few. 236 00:12:55,679 --> 00:12:58,040 Speaker 1: So let's go out and do a complete module scan 237 00:12:58,120 --> 00:13:01,000 Speaker 1: and and and see what's there. And you know, obviously 238 00:13:01,080 --> 00:13:03,680 Speaker 1: print to write everything down. This is not something you 239 00:13:03,720 --> 00:13:06,520 Speaker 1: can fix with O b D two because O b 240 00:13:06,640 --> 00:13:11,600 Speaker 1: D two is emissions only, right. UM, that's that's yeah. Um, 241 00:13:11,640 --> 00:13:13,640 Speaker 1: So this is something we need. We need a year 242 00:13:13,640 --> 00:13:16,480 Speaker 1: make model specific scanner to go in and look at. 243 00:13:16,559 --> 00:13:20,280 Speaker 1: So that's number one, number two, fuse number thirty four 244 00:13:20,360 --> 00:13:23,880 Speaker 1: for the bc M, and I believe it's in the BCM. 245 00:13:23,960 --> 00:13:26,520 Speaker 1: Actually it's a it's attached tour in and around the 246 00:13:26,520 --> 00:13:29,120 Speaker 1: b c M if I remember, right, But fuse thirty four. 247 00:13:29,160 --> 00:13:32,520 Speaker 1: If that fuse is okay, and chances are it is, 248 00:13:33,760 --> 00:13:36,839 Speaker 1: you may want to and understand you may do some 249 00:13:36,880 --> 00:13:39,040 Speaker 1: resets by doing this, but it's just part of the 250 00:13:39,080 --> 00:13:42,959 Speaker 1: game today. Pull the fuse out, look at it. Um. 251 00:13:43,040 --> 00:13:45,840 Speaker 1: I don't think there will be but just how clean. 252 00:13:46,320 --> 00:13:48,760 Speaker 1: Is the fuse, any signs of corrosion, any signs of 253 00:13:48,800 --> 00:13:51,920 Speaker 1: burn marks, any signs of higher resistance. I've seen fuses 254 00:13:52,000 --> 00:13:54,600 Speaker 1: do some flaky things, and I'm getting in the habit 255 00:13:54,640 --> 00:13:58,559 Speaker 1: on intermittence. Just looking at fuses now, and obviously look 256 00:13:58,600 --> 00:14:00,760 Speaker 1: at the socket that the fuse sits in. All right. 257 00:14:01,760 --> 00:14:04,840 Speaker 1: If the fuse is okay, you've got to pull down 258 00:14:04,880 --> 00:14:09,120 Speaker 1: that panel. The backup camera sits above the license plate, right, 259 00:14:09,120 --> 00:14:12,720 Speaker 1: so that back interior panels gotta come down, and we're 260 00:14:12,760 --> 00:14:16,960 Speaker 1: looking for the connector right at the rear video camera. 261 00:14:17,520 --> 00:14:21,920 Speaker 1: All right, you're gonna find a power in the ground. Obviously, 262 00:14:21,960 --> 00:14:24,720 Speaker 1: make sure you've got power and ground. If you leave 263 00:14:24,760 --> 00:14:26,960 Speaker 1: your meter hooked up to that checking for power and ground, 264 00:14:27,000 --> 00:14:28,960 Speaker 1: and you start to wiggle and massage the harness and 265 00:14:29,000 --> 00:14:33,000 Speaker 1: beat it up, and you know, um manipulate the harness 266 00:14:33,040 --> 00:14:35,960 Speaker 1: any which way you can, does it maintain power and ground? 267 00:14:36,360 --> 00:14:39,240 Speaker 1: Chances are at will all right, but you know we're 268 00:14:39,280 --> 00:14:43,480 Speaker 1: we're just trying to find an intermittent. Here's the hard thing. Okay. 269 00:14:43,720 --> 00:14:46,440 Speaker 1: If the power and grounds are okay, And here's a 270 00:14:46,480 --> 00:14:51,560 Speaker 1: classic case of where wiring in the one night side 271 00:14:51,600 --> 00:14:53,600 Speaker 1: marker BULLB you always hear me talk about would be 272 00:14:53,640 --> 00:14:56,280 Speaker 1: a great thing. So I could you know, and it 273 00:14:56,280 --> 00:14:58,360 Speaker 1: will actually work. Right. You can look in the review mirror. 274 00:14:58,400 --> 00:14:59,840 Speaker 1: Is the bullblit? If the bulb is lit in the 275 00:15:00,000 --> 00:15:03,200 Speaker 1: cameras out, it's gonna answer my next question. All right, 276 00:15:03,280 --> 00:15:05,960 Speaker 1: My next question is, Um, the next wire I would 277 00:15:06,000 --> 00:15:07,960 Speaker 1: want to go look at is and we're gonna play 278 00:15:07,960 --> 00:15:11,880 Speaker 1: alphabet soup here, um paul in that you know. The 279 00:15:11,880 --> 00:15:13,120 Speaker 1: next thing I want to look at is. I want 280 00:15:13,120 --> 00:15:15,520 Speaker 1: to go look at the Lynn wire. Lynn wire on 281 00:15:15,520 --> 00:15:18,760 Speaker 1: on the camera on this truck is the Local Independent Network. 282 00:15:19,200 --> 00:15:22,720 Speaker 1: So you thought it was a car, It's just it's 283 00:15:22,720 --> 00:15:25,440 Speaker 1: just the giant computer with wheels and an engine and 284 00:15:25,560 --> 00:15:28,160 Speaker 1: a payment book. All right, so we want to go 285 00:15:28,200 --> 00:15:31,920 Speaker 1: look at the wind the Lynn wire. All right, if 286 00:15:31,960 --> 00:15:36,600 Speaker 1: you disconnect the camera, there should be voltage on that 287 00:15:36,720 --> 00:15:39,360 Speaker 1: Lenn wire with the key in the omposition. That's the 288 00:15:39,360 --> 00:15:42,800 Speaker 1: communication data line from the body computer from the BCM 289 00:15:43,120 --> 00:15:47,760 Speaker 1: to the camera. Okay, If if there is voltage there, 290 00:15:48,680 --> 00:15:53,840 Speaker 1: keep the camera disconnected and disconnect the apoM. You know 291 00:15:53,840 --> 00:15:58,440 Speaker 1: what the apoM is, don't you? The Accessory Protocol Interface Module. 292 00:15:58,600 --> 00:16:02,320 Speaker 1: Don't you love this business? All right, it's just okay, 293 00:16:02,720 --> 00:16:05,320 Speaker 1: just connect that and check the two wires from the 294 00:16:05,360 --> 00:16:07,440 Speaker 1: camera to the APEM just to make sure there's any 295 00:16:07,480 --> 00:16:10,680 Speaker 1: shorts or opens all right, and shorts the ground and 296 00:16:10,720 --> 00:16:13,400 Speaker 1: that kind of stuff. If there aren't, then it's gonna 297 00:16:13,400 --> 00:16:17,800 Speaker 1: be a backup camera. It's that simple. Backup cameras are 298 00:16:17,880 --> 00:16:22,360 Speaker 1: very common. They tend to go bed. Uh. That's that's 299 00:16:22,360 --> 00:16:25,320 Speaker 1: the long winded around the block. How to do an explanation, 300 00:16:25,360 --> 00:16:26,720 Speaker 1: I how to check it. I get this, I get 301 00:16:26,760 --> 00:16:29,240 Speaker 1: this call a lot both at the shop and here, 302 00:16:30,320 --> 00:16:33,080 Speaker 1: and I can go back and replay it on your replace, right, 303 00:16:33,120 --> 00:16:35,440 Speaker 1: you can do. And that's an excellent point. And we 304 00:16:35,520 --> 00:16:37,560 Speaker 1: I don't mention that I failed to mention that enough. 305 00:16:37,600 --> 00:16:39,800 Speaker 1: That's my fault. But you can for everybody. You can 306 00:16:39,840 --> 00:16:42,160 Speaker 1: go and take this show. The show will be up 307 00:16:42,800 --> 00:16:45,680 Speaker 1: within the next two hours after we're all fair. Um, 308 00:16:45,760 --> 00:16:47,960 Speaker 1: it gets it gets sent up to UH to the 309 00:16:48,000 --> 00:16:52,680 Speaker 1: server for podcast distribution. And this is approaching the bottom 310 00:16:52,680 --> 00:16:56,400 Speaker 1: of the first hour on whatever today is, um today's day. 311 00:16:56,480 --> 00:16:58,080 Speaker 1: And you know you can kind of walk back through 312 00:16:58,080 --> 00:17:02,120 Speaker 1: it again, all right, sir, so you very much. You're 313 00:17:02,200 --> 00:17:06,160 Speaker 1: very welcome, you too. UM, your cars aren't getting any simpler, right, 314 00:17:06,400 --> 00:17:09,600 Speaker 1: It's just but you know what, it's a very exciting time. 315 00:17:09,720 --> 00:17:11,919 Speaker 1: I'm gonna hear a lot of groans from this, but 316 00:17:12,080 --> 00:17:15,359 Speaker 1: it's a very exciting time to be fixing cars. It 317 00:17:15,480 --> 00:17:19,919 Speaker 1: really is. All right, Um, the posers are going away. 318 00:17:20,640 --> 00:17:24,200 Speaker 1: You can't be a pretender in this business anymore. And 319 00:17:24,520 --> 00:17:28,320 Speaker 1: it's it's it's sort of entertaining to sit in the 320 00:17:28,320 --> 00:17:30,840 Speaker 1: back of the room and watch the show going on. 321 00:17:31,960 --> 00:17:37,600 Speaker 1: And you know, I said this to someone this morning 322 00:17:37,600 --> 00:17:41,560 Speaker 1: at breakfast. I was having a breakfast, were the mechanical group, 323 00:17:41,640 --> 00:17:44,080 Speaker 1: and you know, where's the business going? And I said, 324 00:17:44,119 --> 00:17:48,399 Speaker 1: I just don't know why. You know where we going 325 00:17:48,440 --> 00:17:50,840 Speaker 1: to be in five or seven or eight or ten years. 326 00:17:50,840 --> 00:17:53,879 Speaker 1: And that's the big question, because it's it's getting to 327 00:17:53,880 --> 00:17:57,000 Speaker 1: the point of cost of technology is trying to keep 328 00:17:57,080 --> 00:18:01,400 Speaker 1: up and it'll always be here, but what's it gonna 329 00:18:01,440 --> 00:18:05,000 Speaker 1: look like? And that's the ultimate question. So you know, 330 00:18:05,040 --> 00:18:07,680 Speaker 1: I'll be here as long as I can. God willing, Um, 331 00:18:07,720 --> 00:18:10,000 Speaker 1: he keeps me fixing cars, keeps me healthy. Hey. Coming 332 00:18:10,080 --> 00:18:13,080 Speaker 1: up next, John Hannigan from Ford Motor Company, the Global 333 00:18:13,119 --> 00:18:16,800 Speaker 1: afform market director, talking about Ford Diesels and all points 334 00:18:16,800 --> 00:18:19,040 Speaker 1: and parts in between so you want to come back 335 00:18:19,040 --> 00:18:20,920 Speaker 1: for that, I'll be there with him. I'm running any 336 00:18:20,960 --> 00:18:41,479 Speaker 1: in the car Doctor, don't go away. Welcome back, Ron 337 00:18:41,800 --> 00:18:46,480 Speaker 1: of the Car Doctor. Diesel is a word that strikes 338 00:18:46,560 --> 00:18:49,680 Speaker 1: all sorts of images in everybody's mind, and Ford Motor 339 00:18:49,680 --> 00:18:52,520 Speaker 1: Company has done a great job of presenting the diesel 340 00:18:52,600 --> 00:18:56,000 Speaker 1: engine on the road today and in all sorts and fashions, 341 00:18:56,000 --> 00:18:58,920 Speaker 1: from from from cars to medium to light the heavy 342 00:18:58,960 --> 00:19:02,640 Speaker 1: duty truck, the entire parameter. There are one point four 343 00:19:02,760 --> 00:19:05,280 Speaker 1: million power stroke diesels on the road today and that 344 00:19:05,400 --> 00:19:08,280 Speaker 1: says a lot about how Ford has, you know, become 345 00:19:08,320 --> 00:19:10,399 Speaker 1: the leader in the diesel market that they are, and 346 00:19:10,400 --> 00:19:12,399 Speaker 1: we thought to discuss it further and talk about some 347 00:19:12,440 --> 00:19:14,920 Speaker 1: of the innovation that's going on there. We would once 348 00:19:14,920 --> 00:19:17,600 Speaker 1: again welcome back John Hannigan. He is the global aftermarket 349 00:19:17,600 --> 00:19:20,200 Speaker 1: director for Ford Motor Company and we're happy to have him. John. 350 00:19:20,240 --> 00:19:22,840 Speaker 1: Welcome back, sir. Thank you for having me Ron. I 351 00:19:22,880 --> 00:19:25,280 Speaker 1: really appreciate being part of your show today. Well we're 352 00:19:25,320 --> 00:19:28,280 Speaker 1: really we're John. It's always a good conversation. Up one 353 00:19:28,320 --> 00:19:30,439 Speaker 1: point four million power stroke diesels on the road. That's 354 00:19:30,520 --> 00:19:34,679 Speaker 1: quite an accomplishment, it is. It's a great history for Ford. 355 00:19:34,720 --> 00:19:37,679 Speaker 1: And and what's nice too is our our newest offering, 356 00:19:37,680 --> 00:19:41,720 Speaker 1: which is offering for the Ford Super Duty. Just got 357 00:19:41,720 --> 00:19:45,080 Speaker 1: to refresh third engine six point seven leader power stroke 358 00:19:45,160 --> 00:19:47,560 Speaker 1: engine run and it's got the best in class horse 359 00:19:47,600 --> 00:19:50,280 Speaker 1: powers four and seventy five truck pounds in best in 360 00:19:50,320 --> 00:19:54,760 Speaker 1: class torque with a thousand uh fifty hauling capability. So 361 00:19:55,040 --> 00:19:57,040 Speaker 1: it's it's up there, and it's it's had a nice 362 00:19:57,160 --> 00:19:58,960 Speaker 1: introduction and it is doing very well for us with 363 00:19:59,040 --> 00:20:02,439 Speaker 1: our deaders. Yeah, that probably pull a few buildings thousand 364 00:20:02,560 --> 00:20:10,440 Speaker 1: fifty you know. Um, you know, it's it's uh, you know, John, 365 00:20:10,480 --> 00:20:12,760 Speaker 1: I gotta tell you, I I always think back a 366 00:20:12,760 --> 00:20:15,000 Speaker 1: little off the subject here. I I always think back. 367 00:20:15,040 --> 00:20:18,040 Speaker 1: I had a customer with a Ford Excursion of diesel 368 00:20:18,080 --> 00:20:20,840 Speaker 1: excursion of power stroke of seven three going way back right, 369 00:20:20,880 --> 00:20:23,199 Speaker 1: and um, he brought it in one day and we 370 00:20:23,280 --> 00:20:24,879 Speaker 1: fixed it for the diesel, and his complaint was it 371 00:20:24,920 --> 00:20:27,040 Speaker 1: didn't have enough power to you know, to do anything. 372 00:20:27,080 --> 00:20:29,040 Speaker 1: And and it's snowed that day at the shop and 373 00:20:29,160 --> 00:20:31,119 Speaker 1: my plow fit his truck and I didn't have my 374 00:20:31,160 --> 00:20:33,000 Speaker 1: truck that day. And I said, well, joe said it. 375 00:20:33,240 --> 00:20:35,040 Speaker 1: I asked, Joey said you have had plow the shop. 376 00:20:35,440 --> 00:20:37,600 Speaker 1: I have to tell you, once you snow plow with 377 00:20:37,640 --> 00:20:40,920 Speaker 1: a diesel, if if, if you ever, you'll never plow 378 00:20:40,960 --> 00:20:43,879 Speaker 1: with anything else because it just it. Boy does that 379 00:20:43,960 --> 00:20:46,399 Speaker 1: diesel put out torque and power. It just keeps going 380 00:20:47,240 --> 00:20:51,800 Speaker 1: like like nothing I've ever experienced, very consistent and very 381 00:20:51,840 --> 00:20:56,120 Speaker 1: strong point just just like wow. Um the Ford six 382 00:20:56,160 --> 00:20:59,719 Speaker 1: point seven Leader power stroke that's on the super duty trucks. 383 00:21:00,200 --> 00:21:04,800 Speaker 1: You're you're now offering re manufactured turbos. Talk about that 384 00:21:04,840 --> 00:21:08,240 Speaker 1: a little bit. Well, the re manufactured turbles. What's really 385 00:21:08,320 --> 00:21:10,600 Speaker 1: interesting about that is the first the market that we 386 00:21:10,800 --> 00:21:14,160 Speaker 1: anyone's done that, and it's actually re manufacturing United States 387 00:21:14,240 --> 00:21:17,280 Speaker 1: round which is really important of course, of it exceeds 388 00:21:17,280 --> 00:21:21,000 Speaker 1: their engineering rigorous o e M test requirements. It's got 389 00:21:21,000 --> 00:21:24,240 Speaker 1: a high performance varying in there for increase the durability 390 00:21:24,280 --> 00:21:26,920 Speaker 1: within these engines too, because these are strong engines that 391 00:21:27,000 --> 00:21:29,280 Speaker 1: last a long long time. I mean some diesels go 392 00:21:29,359 --> 00:21:32,840 Speaker 1: over a million miles total million miles. It's the only 393 00:21:32,840 --> 00:21:35,800 Speaker 1: re manufactured six point seven turbo charger that's got the 394 00:21:35,840 --> 00:21:39,720 Speaker 1: O e M balancing techniques which really yields lower noise 395 00:21:39,840 --> 00:21:43,080 Speaker 1: vibration and harshness rates within the caps, in the in 396 00:21:43,200 --> 00:21:45,639 Speaker 1: the field of the actual ride in the vehicle. And 397 00:21:45,760 --> 00:21:48,120 Speaker 1: most importantly, because we've always wanted to make sure we've 398 00:21:48,119 --> 00:21:52,480 Speaker 1: got the shop owner socially psm PSN members back in 399 00:21:52,560 --> 00:21:55,680 Speaker 1: the technician, it offers a two year unlimited warrant warranty 400 00:21:55,760 --> 00:21:58,720 Speaker 1: with labor included a no commercial accession drawing. And that's 401 00:21:58,840 --> 00:22:01,680 Speaker 1: kind of unheard of when comes to a diesel, right right, John, 402 00:22:01,720 --> 00:22:04,320 Speaker 1: that's you know, that's one of the best, if not 403 00:22:04,359 --> 00:22:07,560 Speaker 1: the best warranty in the business. It is the best, 404 00:22:07,560 --> 00:22:09,600 Speaker 1: and it shows the confidence we've got in our product. 405 00:22:10,400 --> 00:22:12,920 Speaker 1: And you know, with a diesel, you've got to be 406 00:22:13,040 --> 00:22:16,320 Speaker 1: right spot on the money because diesels they don't they 407 00:22:16,320 --> 00:22:19,280 Speaker 1: don't tolerate what's the word I'm looking for, not abuse, 408 00:22:19,359 --> 00:22:23,480 Speaker 1: They don't tolerate um variations in tolerance and in a 409 00:22:23,520 --> 00:22:26,240 Speaker 1: lot of areas um and and let's use that as 410 00:22:26,280 --> 00:22:30,359 Speaker 1: a segue, right clean fuel is so important for a diesel. Uh, 411 00:22:30,720 --> 00:22:34,639 Speaker 1: most show filters around. But the six seven I was 412 00:22:34,720 --> 00:22:38,679 Speaker 1: reading is now a flat panel design fuel filter. What 413 00:22:38,760 --> 00:22:42,680 Speaker 1: are the benefits? Well, just just to circle back from 414 00:22:42,720 --> 00:22:44,960 Speaker 1: in in a single particle of dirt round you know, 415 00:22:45,040 --> 00:22:47,960 Speaker 1: can damage the entire system, and then water gets in 416 00:22:48,000 --> 00:22:50,040 Speaker 1: there and freezes inside the system, which you can block 417 00:22:50,040 --> 00:22:52,160 Speaker 1: the entire flow of fuel into the engine, which really 418 00:22:52,160 --> 00:22:57,480 Speaker 1: causes certain damage. Motocrafts high performance filter media. It's able 419 00:22:57,560 --> 00:23:01,440 Speaker 1: to filter particles the smallest four microns. A typical oil 420 00:23:01,480 --> 00:23:05,280 Speaker 1: filter is like thirty microns. This is four That's how 421 00:23:05,359 --> 00:23:08,440 Speaker 1: much of an improvement this is. The earth lead or 422 00:23:08,440 --> 00:23:11,200 Speaker 1: office is as sure no reduction in the performance of 423 00:23:11,240 --> 00:23:13,879 Speaker 1: the filter, improve the longevity, and then you've got no 424 00:23:13,920 --> 00:23:17,640 Speaker 1: field pump noise. On top of that, there's ninety water 425 00:23:17,720 --> 00:23:24,040 Speaker 1: removal rate run compared to the aftermarket which runs around six. Again, 426 00:23:24,200 --> 00:23:27,760 Speaker 1: the OE level of performance is so critical, and then 427 00:23:27,800 --> 00:23:30,240 Speaker 1: the motocraft parts are designed again the O a form, 428 00:23:30,240 --> 00:23:34,600 Speaker 1: fit and function, which is so important for our installers today. 429 00:23:34,920 --> 00:23:36,520 Speaker 1: I remember when I was one at one time and 430 00:23:36,560 --> 00:23:38,840 Speaker 1: how important that was. And it's fully backed again by 431 00:23:38,880 --> 00:23:42,080 Speaker 1: the two year limited, the mileage warranty and the labor 432 00:23:42,080 --> 00:23:45,760 Speaker 1: again including a no commercial exception, and it's just it's 433 00:23:45,880 --> 00:23:47,600 Speaker 1: again it's putting you guys out in the front of 434 00:23:47,640 --> 00:23:49,080 Speaker 1: the field. And for those of you just tuning in, 435 00:23:49,080 --> 00:23:52,000 Speaker 1: we're talking to John Hannigan, the global aftermarket director for 436 00:23:52,000 --> 00:23:54,600 Speaker 1: Ford Motor Company. We're talking about the changes and the 437 00:23:54,640 --> 00:23:57,119 Speaker 1: improvements that are being made in the world of diesel, 438 00:23:57,200 --> 00:23:59,239 Speaker 1: specifically some of the Ford product that's out there as 439 00:23:59,240 --> 00:24:02,040 Speaker 1: well as some of the rings for replacement parts. The 440 00:24:02,400 --> 00:24:06,920 Speaker 1: three lead power stroke John that's in the F one. Um, yep, 441 00:24:07,160 --> 00:24:09,919 Speaker 1: that thing gets that truck ghets thirty miles to the 442 00:24:09,960 --> 00:24:15,000 Speaker 1: gallon on the highway. It does. It's our first diesel 443 00:24:15,160 --> 00:24:17,920 Speaker 1: offering and inn F one on top of that round 444 00:24:18,000 --> 00:24:19,879 Speaker 1: and you know, the F one has been the number 445 00:24:19,880 --> 00:24:22,480 Speaker 1: one selling truck for over pickup TRUP for over forty 446 00:24:22,520 --> 00:24:25,560 Speaker 1: two years straight and we definitely want to continue to 447 00:24:25,600 --> 00:24:27,399 Speaker 1: have that leadership position. And this is one of the 448 00:24:27,400 --> 00:24:30,399 Speaker 1: ways we feel everybody can do this. Now that puppy 449 00:24:30,400 --> 00:24:33,119 Speaker 1: has four hundred and forty pounds of torque in just 450 00:24:33,240 --> 00:24:37,000 Speaker 1: sevred and fifty RPMs on top of that, the power 451 00:24:37,040 --> 00:24:39,920 Speaker 1: struck can tow up to eleven thousand, four hundred pounds, 452 00:24:40,560 --> 00:24:44,560 Speaker 1: really conquering some big jobs. Then I could bring my 453 00:24:44,640 --> 00:24:48,600 Speaker 1: lunch box to work. Go ahead, and you can, and 454 00:24:48,680 --> 00:24:51,200 Speaker 1: you get thirty miles to the gallon to your point. Um, 455 00:24:51,400 --> 00:24:54,119 Speaker 1: it's got the engine side. The engineer is a little different. 456 00:24:54,160 --> 00:24:56,879 Speaker 1: It's to come fact the graphite engineer. They call it 457 00:24:56,920 --> 00:24:58,920 Speaker 1: the c G I, which is a deep scrit engine 458 00:24:58,920 --> 00:25:00,960 Speaker 1: block with aluminum s on our heads for the weight 459 00:25:01,560 --> 00:25:04,680 Speaker 1: savings there, which really really has strength as well as 460 00:25:04,720 --> 00:25:07,440 Speaker 1: the lightness to it to fuel reduction and wait if 461 00:25:07,440 --> 00:25:09,760 Speaker 1: you will, but try to help contribute to that that 462 00:25:09,840 --> 00:25:12,760 Speaker 1: great fuel economy. It's got a large turbo charger which 463 00:25:12,800 --> 00:25:15,679 Speaker 1: takes care of high kai airflow to maximize the power 464 00:25:15,760 --> 00:25:20,600 Speaker 1: again around that torque capability. It's got Ford steel fully 465 00:25:20,680 --> 00:25:23,240 Speaker 1: counter weighted crankshaft in it, which is a new design 466 00:25:23,320 --> 00:25:27,000 Speaker 1: Forces for strength and Durabo for a crankshaft capability and 467 00:25:27,000 --> 00:25:30,280 Speaker 1: the high pressure common you know, rare fuel injection. Rail 468 00:25:30,359 --> 00:25:32,600 Speaker 1: fuel injection has got really the good power and fuel 469 00:25:32,600 --> 00:25:35,600 Speaker 1: consumption in the miss control. So you've really this is 470 00:25:35,600 --> 00:25:38,119 Speaker 1: a very impressive offering and we were really proud of it. 471 00:25:38,200 --> 00:25:41,840 Speaker 1: Ron You've really redesigned it from the bottom up, yes, sir, 472 00:25:42,240 --> 00:25:45,439 Speaker 1: inside out. So it's not just one part, it's all 473 00:25:45,480 --> 00:25:47,760 Speaker 1: the parts. Everything has been improved upon and and and 474 00:25:47,800 --> 00:25:50,800 Speaker 1: made better. You gotta and we gotta do that to 475 00:25:50,840 --> 00:25:55,159 Speaker 1: stay number one, to be competitive like that. Yeah. Um so, 476 00:25:55,240 --> 00:25:59,800 Speaker 1: then let me ask you the ugly word start stop technology. 477 00:26:00,359 --> 00:26:03,720 Speaker 1: Rumor has it that this particular setup is going to 478 00:26:03,800 --> 00:26:08,200 Speaker 1: have start stop technology on a on a diesel John, Yeah, 479 00:26:08,240 --> 00:26:10,560 Speaker 1: on a diesel truck on top of the run. Listen 480 00:26:11,440 --> 00:26:13,800 Speaker 1: what you've heard about it. Give this one a good 481 00:26:13,840 --> 00:26:17,199 Speaker 1: look because the start top stop technology on this on 482 00:26:17,280 --> 00:26:21,560 Speaker 1: this offering top notch. It's got. It's all about improving 483 00:26:21,560 --> 00:26:23,919 Speaker 1: the fuel economy back to that thirty miles per gallons. 484 00:26:23,920 --> 00:26:28,560 Speaker 1: So the start stop contributes to that capability technology. The 485 00:26:28,600 --> 00:26:32,960 Speaker 1: biodesel capability really offers the fuel flexibility and convenience we need. 486 00:26:33,000 --> 00:26:35,840 Speaker 1: It's got an intectional in a very intelligent oil life 487 00:26:35,920 --> 00:26:38,720 Speaker 1: monitor system inside of it to help ensure we've got 488 00:26:38,800 --> 00:26:40,639 Speaker 1: regular maintenance because you have to do that with a 489 00:26:40,680 --> 00:26:43,840 Speaker 1: diesel engine. It's an all the system, so I've got 490 00:26:43,840 --> 00:26:45,840 Speaker 1: to make sure it's maintained. And on top of that, 491 00:26:46,000 --> 00:26:47,800 Speaker 1: it's really this is what makes a different run. It's 492 00:26:47,840 --> 00:26:51,879 Speaker 1: got a smart charging alternator which really helps provide consistent, 493 00:26:51,920 --> 00:26:56,360 Speaker 1: reliable charging to improve fuel economy and body battery life 494 00:26:56,400 --> 00:26:58,560 Speaker 1: on top of that as well, so that's new this 495 00:26:58,640 --> 00:27:01,800 Speaker 1: year as well. That adds that start talk start stop 496 00:27:01,800 --> 00:27:04,880 Speaker 1: technology capability. I gotta get my hands on one of these. 497 00:27:04,920 --> 00:27:08,199 Speaker 1: It's it's it sounds, you know, it's it's interesting. You 498 00:27:08,240 --> 00:27:10,679 Speaker 1: always think a diesel is, you know, noisy, and it 499 00:27:10,760 --> 00:27:13,359 Speaker 1: smells and it clatters. And so we had we had 500 00:27:13,359 --> 00:27:15,639 Speaker 1: a customer in the shop two weeks ago with a 501 00:27:16,080 --> 00:27:18,720 Speaker 1: I think it was like a seventeen or an eighteen 502 00:27:18,880 --> 00:27:23,600 Speaker 1: diesel F two fifty a vehicle and it was a 503 00:27:23,680 --> 00:27:27,200 Speaker 1: diesel and it was running and I couldn't even tell, 504 00:27:28,240 --> 00:27:29,879 Speaker 1: you know, it was so quiet, like you really had 505 00:27:29,920 --> 00:27:32,120 Speaker 1: to listen now. And if the newer, if the newer 506 00:27:32,200 --> 00:27:35,240 Speaker 1: stuff is even quieter, uh, you know, you're not gonna 507 00:27:35,240 --> 00:27:37,240 Speaker 1: be able to tell the difference anymore. It's not gonna 508 00:27:37,240 --> 00:27:41,440 Speaker 1: be anywhere near um. It's real. It's really something to see, 509 00:27:41,480 --> 00:27:43,439 Speaker 1: I gotta tell you. So I was there in a 510 00:27:43,440 --> 00:27:45,120 Speaker 1: couple of the labs and they were testing them out, 511 00:27:45,119 --> 00:27:48,120 Speaker 1: and it's really impressive right point. As far as we come, 512 00:27:48,359 --> 00:27:50,679 Speaker 1: I can imagine. Hey, John, it's always great when we 513 00:27:50,680 --> 00:27:53,040 Speaker 1: get together. We gotta do this more often. Where where 514 00:27:53,080 --> 00:27:56,439 Speaker 1: can the listeners go for more information? Well, I agree, Ron, 515 00:27:56,480 --> 00:27:58,439 Speaker 1: I love to do this as as often as you'd like. 516 00:27:58,840 --> 00:28:01,679 Speaker 1: You can get more information on motorcraft dot com. But 517 00:28:01,880 --> 00:28:04,080 Speaker 1: really the hub to go to is FOURD Parts dot 518 00:28:04,080 --> 00:28:06,560 Speaker 1: com because it's got a complete catalog offering in there 519 00:28:06,560 --> 00:28:08,720 Speaker 1: and you can search by then you can search by model, 520 00:28:08,800 --> 00:28:11,760 Speaker 1: keyword or part number. Oh let me, let me. Let 521 00:28:11,760 --> 00:28:14,400 Speaker 1: me tell you four Parts dot com. Once you get 522 00:28:14,480 --> 00:28:16,880 Speaker 1: used to it, you can't live without it. I've I've 523 00:28:16,920 --> 00:28:19,359 Speaker 1: told more than a few stories here on there. Uh. 524 00:28:19,440 --> 00:28:22,200 Speaker 1: Most recently, I had an O six f T fifty 525 00:28:22,280 --> 00:28:24,280 Speaker 1: that I needed the little purge valve coming off the 526 00:28:24,280 --> 00:28:27,679 Speaker 1: back of the intake manifold and I called my dealer 527 00:28:27,720 --> 00:28:30,000 Speaker 1: and my my dealer is talking to me and he's going, well, 528 00:28:30,040 --> 00:28:31,880 Speaker 1: and I'm like, he says, go to the and I said, 529 00:28:31,960 --> 00:28:33,480 Speaker 1: let me go to this web. I went to Ford 530 00:28:33,520 --> 00:28:36,679 Speaker 1: Parts dot com. He gave what what stunned me? John? 531 00:28:36,800 --> 00:28:38,960 Speaker 1: And I know we're off topic here. I'm sorry. He 532 00:28:38,960 --> 00:28:42,479 Speaker 1: he gave me a reference number. I typed that reference 533 00:28:42,600 --> 00:28:44,960 Speaker 1: number into Ford Parts dot com. It brought me to 534 00:28:45,000 --> 00:28:47,280 Speaker 1: the same page he's looking at and he said, is 535 00:28:47,320 --> 00:28:49,840 Speaker 1: at number three? Yeah, okay, I'll order you that. It 536 00:28:49,920 --> 00:28:53,920 Speaker 1: was that simple. I just I went, wow, look at 537 00:28:53,960 --> 00:28:56,960 Speaker 1: this um instead of you know, the poke and hope 538 00:28:56,960 --> 00:28:59,480 Speaker 1: and I hope we get the right part tomorrow. Um 539 00:28:59,480 --> 00:29:02,680 Speaker 1: really really really made it, you know, that much easier. 540 00:29:02,720 --> 00:29:04,040 Speaker 1: So while you guys are doing a heck of a 541 00:29:04,120 --> 00:29:07,479 Speaker 1: job up there. Um, thanks the images We keep at 542 00:29:07,560 --> 00:29:09,120 Speaker 1: you to the side too as well. It really helped 543 00:29:09,120 --> 00:29:10,640 Speaker 1: you make sure you get the right part first time. 544 00:29:11,480 --> 00:29:14,040 Speaker 1: It's so critical because it saves downtime. Hey, John, I 545 00:29:14,120 --> 00:29:16,560 Speaker 1: gotta go, but again, thank you sir. Thanks for being 546 00:29:17,120 --> 00:29:19,000 Speaker 1: part of the car Doctor family today and we're always 547 00:29:19,000 --> 00:29:23,120 Speaker 1: glad to have you guys. You come back anytime. Thank you, 548 00:29:23,120 --> 00:29:25,720 Speaker 1: You're very welcome. You take good care. I'm running the 549 00:29:25,720 --> 00:29:35,400 Speaker 1: Car Doctor. We are back right after this. Welcome back 550 00:29:35,960 --> 00:29:39,200 Speaker 1: the car Doctor. Um. Thanks again to John from Ford 551 00:29:39,200 --> 00:29:41,760 Speaker 1: Motor Company. We appreciate him taking the time today. Uh, 552 00:29:41,840 --> 00:29:44,240 Speaker 1: lots of good stuff, right, Diesel stuff changes all the time, 553 00:29:44,280 --> 00:29:46,400 Speaker 1: and diesel they've got to stay so on top of 554 00:29:46,800 --> 00:29:48,360 Speaker 1: because of what we ask it to do out in 555 00:29:48,400 --> 00:29:50,360 Speaker 1: the out in the universe in terms of getting us 556 00:29:50,360 --> 00:29:54,600 Speaker 1: around and moving our moving our our product and ourselves. 557 00:29:54,640 --> 00:29:56,800 Speaker 1: That uh, you know, it's it's a big deal. So 558 00:29:57,120 --> 00:29:58,680 Speaker 1: you know, always good to stay on top of that. 559 00:29:58,760 --> 00:30:00,560 Speaker 1: Let's do a quick piece of email. I've I've been 560 00:30:00,600 --> 00:30:02,600 Speaker 1: wanting to get to this one. Um. This comes to 561 00:30:02,640 --> 00:30:06,560 Speaker 1: us from Casey. Casey is in Smithtown, New York. Hey, Ron, 562 00:30:06,560 --> 00:30:09,880 Speaker 1: I've got a two thousand eighteen Subaru Outback Limited two 563 00:30:09,880 --> 00:30:12,040 Speaker 1: point five, and I'm gonna paraphrase some of this. I 564 00:30:12,160 --> 00:30:14,840 Speaker 1: purchased a vehicle new October seventeen. Since day one, I 565 00:30:14,880 --> 00:30:16,840 Speaker 1: parked into my garage and I smelled any freeze. I 566 00:30:16,840 --> 00:30:19,040 Speaker 1: look all over, I don't see anything, nothing on the 567 00:30:19,080 --> 00:30:20,960 Speaker 1: garage floor. Before I brought it in for the first 568 00:30:20,960 --> 00:30:23,640 Speaker 1: oil change at five hundred miles, I noticed the cooling 569 00:30:23,680 --> 00:30:25,800 Speaker 1: tank has barely anything in it when it's cold, way 570 00:30:25,840 --> 00:30:27,960 Speaker 1: below the low level mark. I mentioned it to the 571 00:30:28,000 --> 00:30:29,720 Speaker 1: dealer and they just said top it off and the 572 00:30:29,720 --> 00:30:32,520 Speaker 1: smell is normal. Car now has eleven thousand miles on 573 00:30:32,560 --> 00:30:34,120 Speaker 1: and I still have the same problem. I thought the 574 00:30:34,120 --> 00:30:35,720 Speaker 1: heat or core, but I pulled back carpeting in the 575 00:30:35,720 --> 00:30:38,160 Speaker 1: glove box and saw nothing. And there's no steam residue 576 00:30:38,200 --> 00:30:39,600 Speaker 1: on the wind shielding. You put it on the frost. 577 00:30:39,640 --> 00:30:42,360 Speaker 1: I told the dealer three separate times. They pressure tested 578 00:30:42,360 --> 00:30:44,080 Speaker 1: it and keep saying everything is normal. I asked them 579 00:30:44,080 --> 00:30:46,360 Speaker 1: where the cooling is going. They said, it might be evaporating. 580 00:30:46,920 --> 00:30:49,680 Speaker 1: I gotta tell you cool and doesn't evaporate. I'm gonna 581 00:30:49,760 --> 00:30:52,520 Speaker 1: jump in here for a second. You know, any freeze 582 00:30:52,800 --> 00:30:58,920 Speaker 1: is basically, to a large degree a an oil based solution. 583 00:30:59,080 --> 00:31:02,480 Speaker 1: It doesn't evaporate. Pour a small puddle of anti freeze 584 00:31:02,520 --> 00:31:05,280 Speaker 1: on your garage floor, come back three months later, it's 585 00:31:05,280 --> 00:31:08,480 Speaker 1: still sitting there. It's it's it's a. It's a. It's 586 00:31:08,480 --> 00:31:10,680 Speaker 1: an oil based solution, if you want to think of 587 00:31:10,680 --> 00:31:12,800 Speaker 1: it like that. And it just doesn't really evaporate. I 588 00:31:12,800 --> 00:31:16,239 Speaker 1: don't you know. Maybe the liquid water part portion of 589 00:31:16,240 --> 00:31:19,040 Speaker 1: it will, and but not like what you're going through here. 590 00:31:19,080 --> 00:31:21,080 Speaker 1: I don't see that you're It sounds like you're going 591 00:31:21,120 --> 00:31:24,080 Speaker 1: through some some some real serious amount. I never had 592 00:31:24,080 --> 00:31:26,800 Speaker 1: a car do this before. I contacted Super of America 593 00:31:27,080 --> 00:31:29,000 Speaker 1: s O A. Do you ever think about a Super 594 00:31:29,040 --> 00:31:30,760 Speaker 1: of America changed their name. It could be s O 595 00:31:30,880 --> 00:31:32,200 Speaker 1: S which sometimes you need. If you hear a Super 596 00:31:32,520 --> 00:31:34,400 Speaker 1: suggest that I bring it to a different dealer. So 597 00:31:34,440 --> 00:31:36,400 Speaker 1: I did. This dealer gave me a loaner car, which 598 00:31:36,440 --> 00:31:38,400 Speaker 1: is nice and they still have it, which means you 599 00:31:38,400 --> 00:31:41,120 Speaker 1: should not become an uber. Service service manager called me 600 00:31:41,160 --> 00:31:42,840 Speaker 1: and said they found nothing, but they were going to 601 00:31:42,840 --> 00:31:45,680 Speaker 1: do an overnight pressure test. SA called and said, suber 602 00:31:45,800 --> 00:31:47,600 Speaker 1: Ut tech support teams working the dealer to come up 603 00:31:47,600 --> 00:31:49,720 Speaker 1: with a solution. Did you ever hear anything like this 604 00:31:49,760 --> 00:31:52,960 Speaker 1: in a late model Suberu? No, but well I have. 605 00:31:53,480 --> 00:31:56,520 Speaker 1: I have seen this as a recurring problem over the years, 606 00:31:57,120 --> 00:32:00,120 Speaker 1: and obviously head guests it comes to mind because it 607 00:32:00,160 --> 00:32:03,080 Speaker 1: seems that if it's disappearing, where is it going? And 608 00:32:03,360 --> 00:32:06,200 Speaker 1: I have I have seen and heard of this particular problem, 609 00:32:06,200 --> 00:32:08,800 Speaker 1: but I have not seen or found that Subaru has 610 00:32:08,920 --> 00:32:11,880 Speaker 1: come up with with a solution. My question is why 611 00:32:11,960 --> 00:32:15,120 Speaker 1: is this so hard to diagnose? You know, this is 612 00:32:15,200 --> 00:32:19,120 Speaker 1: still let's put a die editive in the coolant, run 613 00:32:19,120 --> 00:32:23,600 Speaker 1: the vehicle. Do we see signs of that die stain anywhere? 614 00:32:24,400 --> 00:32:26,440 Speaker 1: With a black light? Are we are we seeing it 615 00:32:26,720 --> 00:32:29,840 Speaker 1: seep out somewhere? And if that's not the case, and 616 00:32:29,880 --> 00:32:32,880 Speaker 1: if it's really going down, um, you know I'm gonna 617 00:32:32,920 --> 00:32:34,880 Speaker 1: start the question do I have a head guest get issue? 618 00:32:35,560 --> 00:32:39,600 Speaker 1: And do I have a cphead guest? Particularly cold? Although 619 00:32:39,720 --> 00:32:44,880 Speaker 1: Subarus aren't known to do this at such a young age, 620 00:32:45,600 --> 00:32:48,800 Speaker 1: you know, I still question do they have issues? And 621 00:32:49,040 --> 00:32:51,160 Speaker 1: you know what they're probably the third or fourth car 622 00:32:51,200 --> 00:32:53,880 Speaker 1: company they're having issues right now with head guest. Because 623 00:32:53,880 --> 00:32:56,840 Speaker 1: if this pans out, um that I'm aware of that, 624 00:32:56,880 --> 00:32:58,680 Speaker 1: we're not really talking about so I'm not going to 625 00:32:58,760 --> 00:33:01,520 Speaker 1: talk about it, but UM subfice it to say that 626 00:33:01,640 --> 00:33:04,640 Speaker 1: I still think this is an easy solution to diagnose, 627 00:33:05,120 --> 00:33:07,800 Speaker 1: and by all means, Casey, if you, if you can 628 00:33:08,400 --> 00:33:09,600 Speaker 1: keep me in the loop, I'd like to know what 629 00:33:09,600 --> 00:33:11,800 Speaker 1: the final solution is with this. We'll announce it up 630 00:33:11,800 --> 00:33:14,840 Speaker 1: here on air. But I'm betting head gasket five five 631 00:33:15,320 --> 00:33:17,720 Speaker 1: zero zero. I'll run any of the car doctor coming 632 00:33:17,720 --> 00:33:26,000 Speaker 1: back right after this welcome back. I want a name 633 00:33:26,000 --> 00:33:27,440 Speaker 1: of the car doctor. I want to talk a little 634 00:33:27,480 --> 00:33:30,480 Speaker 1: bit about well, sometimes repairs are simple, it's just the 635 00:33:30,520 --> 00:33:33,880 Speaker 1: diagnostic routine. This comes to us from the October issue 636 00:33:33,960 --> 00:33:36,120 Speaker 1: of All Data. News from the folks are over at 637 00:33:36,120 --> 00:33:39,040 Speaker 1: All Data All Data dot Com. Two thousand seven FOURD 638 00:33:39,080 --> 00:33:41,600 Speaker 1: expedition came into the shop. They've got a blog about this. 639 00:33:41,680 --> 00:33:43,680 Speaker 1: The vehicle had almost two and thousand miles on it 640 00:33:44,000 --> 00:33:47,640 Speaker 1: and the power windows were an operative so they could 641 00:33:47,640 --> 00:33:49,760 Speaker 1: hear they say they're all down about two inches and 642 00:33:49,800 --> 00:33:51,719 Speaker 1: they wouldn't go up or down. The customers stated they 643 00:33:51,720 --> 00:33:54,040 Speaker 1: can hear a buzzing sound from the master control switch. 644 00:33:54,720 --> 00:33:57,080 Speaker 1: The shop replaced the master switch with an O E 645 00:33:57,240 --> 00:34:00,000 Speaker 1: M part, but the symptom remained. Now one of the 646 00:34:00,120 --> 00:34:01,880 Speaker 1: nice things that All Data has is they have a 647 00:34:02,000 --> 00:34:05,360 Speaker 1: tech assist line, right, So the tech assist consultant from 648 00:34:05,360 --> 00:34:08,600 Speaker 1: All Data suggested checking for power at the main wire 649 00:34:08,640 --> 00:34:12,400 Speaker 1: to the shop, and they found that the test lamp 650 00:34:12,960 --> 00:34:16,879 Speaker 1: would barely light, and they next to use the power probe. 651 00:34:16,880 --> 00:34:18,560 Speaker 1: The power probe as a device that has its own 652 00:34:18,560 --> 00:34:21,640 Speaker 1: power and ground. They applied power to that pin and 653 00:34:21,680 --> 00:34:24,359 Speaker 1: the windows work, so they were then able to approve that, 654 00:34:24,440 --> 00:34:26,560 Speaker 1: you know, tell me what's good. The switch is good, 655 00:34:26,719 --> 00:34:29,320 Speaker 1: the break the window motors good. In the window regulator 656 00:34:29,360 --> 00:34:31,840 Speaker 1: assembly itself is good, so we know it's not the window, 657 00:34:31,880 --> 00:34:36,040 Speaker 1: it's the wires leading up together. The tech assist consultant 658 00:34:36,040 --> 00:34:39,520 Speaker 1: from All Data and the technician trace the circuits in 659 00:34:39,560 --> 00:34:42,400 Speaker 1: a wiring diagram from All Data Repair. They found that 660 00:34:42,440 --> 00:34:46,120 Speaker 1: the harness had a broken wire under the driver's door 661 00:34:46,200 --> 00:34:48,719 Speaker 1: sill plate and only had a few strands left, which 662 00:34:48,760 --> 00:34:51,319 Speaker 1: allowed minimum boltics through the circuit. There you go. Here's 663 00:34:51,320 --> 00:34:53,759 Speaker 1: an example about I always tell you about use UM 664 00:34:54,080 --> 00:34:57,120 Speaker 1: around headlights six seven ams of current across the circuit 665 00:34:57,120 --> 00:34:58,600 Speaker 1: to see if a light the light, It would tell 666 00:34:58,600 --> 00:35:00,360 Speaker 1: you whether or not it's got enough to make all 667 00:35:00,400 --> 00:35:02,160 Speaker 1: the electrons flow to make the device or whatever it 668 00:35:02,160 --> 00:35:04,480 Speaker 1: is that it wants to operate operate um courtesy of 669 00:35:04,560 --> 00:35:06,359 Speaker 1: old data dot Com. That one comes to us from 670 00:35:06,560 --> 00:35:08,800 Speaker 1: their Old Data News this year, this month, I'm running 671 00:35:08,800 --> 00:35:11,560 Speaker 1: any of the car Doctor, reminding you good mechanics aren't expensive, 672 00:35:11,719 --> 00:35:12,440 Speaker 1: they're priceless.