1 00:00:00,160 --> 00:00:02,880 Speaker 1: One eight hundred d ui away now offering free remote 2 00:00:02,880 --> 00:00:06,280 Speaker 1: consultations by phone or video conference for any criminal offense. 3 00:00:06,360 --> 00:00:08,960 Speaker 1: Trust Brooke, Jeffrey and Jose's friends with a free remote 4 00:00:09,000 --> 00:00:12,159 Speaker 1: consultation from Bradley Johnson Lawyers, visit one eight hundred d 5 00:00:12,200 --> 00:00:17,680 Speaker 1: Uyowa dot com or call mark of A great customer 6 00:00:17,760 --> 00:00:20,760 Speaker 1: service person is being able to keep a cool head, 7 00:00:21,239 --> 00:00:25,239 Speaker 1: really trying to understand what the customer is saying, Oh yeah, 8 00:00:25,239 --> 00:00:28,360 Speaker 1: and having the strength to not drop an F bomb 9 00:00:28,400 --> 00:00:35,239 Speaker 1: back at them. Oh right, I couldn't do it. How 10 00:00:35,280 --> 00:00:37,600 Speaker 1: can I help you today? That's why it's gonna be 11 00:00:37,640 --> 00:00:40,160 Speaker 1: hard today for the guy who works at a piano 12 00:00:40,280 --> 00:00:45,480 Speaker 1: sale and rental store, a sweet job to set people, 13 00:00:45,880 --> 00:00:49,200 Speaker 1: because I have a big complaint and I know there's 14 00:00:49,280 --> 00:00:51,920 Speaker 1: not going to be a fix to it. So he's 15 00:00:51,960 --> 00:00:54,160 Speaker 1: just gonna have to deal with the wrath of me. 16 00:00:55,000 --> 00:00:57,880 Speaker 1: And I've got audio evidence to prove my point. You're 17 00:00:57,920 --> 00:01:06,440 Speaker 1: gonna hear it in your phone tap right now. Thank 18 00:01:06,480 --> 00:01:09,120 Speaker 1: you for calling me Piano and Rentals. This is Scott. 19 00:01:09,160 --> 00:01:14,520 Speaker 1: How man I help you? I demand a refund um? 20 00:01:15,680 --> 00:01:18,640 Speaker 1: I'm sorry to hear that. Can you can you can 21 00:01:18,680 --> 00:01:21,480 Speaker 1: you tell me? Yeah? I rented a piano from you 22 00:01:21,520 --> 00:01:24,440 Speaker 1: guys from my family reunion a few weeks ago, and 23 00:01:24,520 --> 00:01:27,480 Speaker 1: it sucked. I'm sorry to hear that. Can you just 24 00:01:27,520 --> 00:01:29,319 Speaker 1: tell me a little bit. I spent two hundred and 25 00:01:29,360 --> 00:01:32,280 Speaker 1: fifty dollars renting this thing. Turned out to be a 26 00:01:32,280 --> 00:01:38,199 Speaker 1: total disaster, super embarrassing. Look, I apologize, I understanding your upset, 27 00:01:38,280 --> 00:01:40,520 Speaker 1: and yeah, I'm up to do my best. I'm going 28 00:01:40,560 --> 00:01:41,920 Speaker 1: to do my best to take care of the issue. 29 00:01:41,959 --> 00:01:44,560 Speaker 1: So can you can you please tell me what happened? Yeah, 30 00:01:44,600 --> 00:01:47,120 Speaker 1: I'm just still like coming off of the shame of 31 00:01:47,120 --> 00:01:50,640 Speaker 1: this because last week was my big family reunion and 32 00:01:50,760 --> 00:01:53,800 Speaker 1: everybody showed up to it, all my extended family, my 33 00:01:53,840 --> 00:01:57,960 Speaker 1: mom's brothers, my dad's sister with the weird eyeball. Everybody 34 00:01:58,080 --> 00:02:07,040 Speaker 1: was there. And then after dinner this happened. But that 35 00:02:07,040 --> 00:02:11,040 Speaker 1: that's me playing Okay. Somebody recorded it and then posted 36 00:02:11,040 --> 00:02:16,280 Speaker 1: this video on TikTok uh. They called me the most 37 00:02:16,400 --> 00:02:22,280 Speaker 1: untalented man in the world, and and and and you 38 00:02:22,280 --> 00:02:26,600 Speaker 1: you played piano. Yeah, obviously I played piano, not this 39 00:02:26,800 --> 00:02:29,920 Speaker 1: bad normally, so if the good piano, it would have 40 00:02:29,919 --> 00:02:33,000 Speaker 1: sounded better. So are you saying you're saying the piano 41 00:02:33,200 --> 00:02:35,000 Speaker 1: is the problem. Yeah, it's all because you're a piece 42 00:02:35,040 --> 00:02:39,840 Speaker 1: of piano. Oh okay, did you not hear what I 43 00:02:39,919 --> 00:02:43,800 Speaker 1: just played for you? Did that sound good to you? No? 44 00:02:44,080 --> 00:02:50,160 Speaker 1: Here's the second TikTok video they posted. Well, okay, I 45 00:02:50,240 --> 00:02:52,200 Speaker 1: appreciate that you don't have to play any Have you 46 00:02:52,280 --> 00:02:55,839 Speaker 1: heard enough yet? I have? I have because my dad 47 00:02:55,919 --> 00:02:59,240 Speaker 1: heard enough. He said he didn't love me anymore after this. Okay, 48 00:02:59,280 --> 00:03:03,160 Speaker 1: I'm even my four year old niece. She collapsed at everything. 49 00:03:03,360 --> 00:03:05,760 Speaker 1: She turned her back on me while her mom gave 50 00:03:05,800 --> 00:03:10,040 Speaker 1: me the finger. Oh that's not good. Yeah, it's not good. 51 00:03:10,040 --> 00:03:12,760 Speaker 1: It was the most embarrassing day of my life, sir, 52 00:03:12,919 --> 00:03:16,799 Speaker 1: because of you and your dumb piano. Sir. I only 53 00:03:16,880 --> 00:03:20,360 Speaker 1: to lie here because I don't know you're training in 54 00:03:20,480 --> 00:03:24,160 Speaker 1: piano or what the situation was that night, But I 55 00:03:24,320 --> 00:03:29,800 Speaker 1: need to ask were you drinking when this happened? Excuse me, 56 00:03:30,360 --> 00:03:31,960 Speaker 1: I just need to throw that out because it sounded 57 00:03:31,960 --> 00:03:33,680 Speaker 1: like you were getting a little loose with the key. 58 00:03:33,840 --> 00:03:36,680 Speaker 1: Oh okay, do not try and pin this on me, 59 00:03:37,080 --> 00:03:40,280 Speaker 1: all right. I took two classes on YouTube preparing for 60 00:03:40,360 --> 00:03:43,720 Speaker 1: that night, Okay, I promise you. No one was more 61 00:03:43,800 --> 00:03:48,520 Speaker 1: ready to play Beethoven than me. Okay, I'm the Beethoven master. 62 00:03:49,360 --> 00:03:53,200 Speaker 1: You mean Beethoven you're talking about, No, I can read, 63 00:03:53,560 --> 00:03:56,800 Speaker 1: it's beath Hooven. You're really looking like the new but 64 00:03:56,880 --> 00:03:59,760 Speaker 1: the piano world here not knowing how to say Beethoven write. 65 00:04:00,560 --> 00:04:03,720 Speaker 1: So you don't think this has anything to do with 66 00:04:03,840 --> 00:04:08,600 Speaker 1: your training. This is the piano's fault. Would you have 67 00:04:08,600 --> 00:04:13,360 Speaker 1: asked chopping that question? Do you mean Chopin? Yeah? I know, 68 00:04:13,480 --> 00:04:17,520 Speaker 1: my ancient Canadian culture, Thank you very much. I'm pretty 69 00:04:17,520 --> 00:04:20,560 Speaker 1: sure Chapin wasn't from Canada's turn out there, okay, piano 70 00:04:20,720 --> 00:04:24,159 Speaker 1: nerd Okay, I think we're getting a little too emotional. Shit. 71 00:04:24,320 --> 00:04:27,080 Speaker 1: Oh really, So let's figure out a way to get 72 00:04:27,120 --> 00:04:31,240 Speaker 1: you your refund, Thank you God. I'll just need the 73 00:04:31,320 --> 00:04:34,880 Speaker 1: name on the reservation and the date when you rented it. Okay, Well, 74 00:04:34,920 --> 00:04:37,400 Speaker 1: my name is jeff and it should be under the 75 00:04:37,440 --> 00:04:40,480 Speaker 1: reservation Brooke and Jeffrey in the morning. Because this is 76 00:04:40,520 --> 00:04:45,640 Speaker 1: a prank phone call from a radio station. What Yeah, dude, 77 00:04:45,760 --> 00:04:47,600 Speaker 1: Lisa wanted to play a joke on you for your 78 00:04:47,640 --> 00:04:59,040 Speaker 1: birthday tomorrow. Happy birthday. By the way, she's probably listening right. 79 00:05:00,279 --> 00:05:02,679 Speaker 1: I know for a fact that she's listening right now actually, 80 00:05:02,800 --> 00:05:04,159 Speaker 1: and she said she wanted me to give you a 81 00:05:04,240 --> 00:05:07,680 Speaker 1: special rendition of Happy Birthday. Oh my god, please don't one, 82 00:05:07,800 --> 00:05:14,240 Speaker 1: two three, Happy Birthday to you, Happy Birthday. I can't 83 00:05:14,240 --> 00:05:17,880 Speaker 1: do it. This piano sucks man. Yes, it's the Piano 84 00:05:18,440 --> 00:05:23,640 Speaker 1: Thank You Week up every morning with foom taps weekday 85 00:05:23,680 --> 00:05:27,600 Speaker 1: mornings on the twenties Brooke and Jeffrey in the Morning