1 00:00:00,200 --> 00:00:03,480 Speaker 1: Now here's a highlight from Coast to Coast AM on 2 00:00:03,600 --> 00:00:06,840 Speaker 1: iHeartRadio and welcome back to Coast to Coast George nor 3 00:00:07,040 --> 00:00:09,119 Speaker 1: with you. This is going to be a fascinating evening 4 00:00:09,240 --> 00:00:12,080 Speaker 1: for the first couple hours. Peter Hyatt back with us. 5 00:00:12,400 --> 00:00:15,560 Speaker 1: He is a statement analyst and instructor. Now he teaches 6 00:00:15,600 --> 00:00:20,480 Speaker 1: statement analysts and analytical interviewing to law enforcement and corporate America. 7 00:00:20,560 --> 00:00:24,320 Speaker 1: He has authored the Investigator Training Manual for the Department 8 00:00:24,320 --> 00:00:27,120 Speaker 1: of Homeland Security, State of Maine, as well as a 9 00:00:27,160 --> 00:00:30,120 Speaker 1: book called Wise as a Serpent Gentle as a Dove. 10 00:00:30,440 --> 00:00:34,720 Speaker 1: He's been interviewed extensively on our program and others, including 11 00:00:34,760 --> 00:00:39,560 Speaker 1: the national televised program Crime Watch Daily and Taken Too Soon. 12 00:00:39,920 --> 00:00:41,960 Speaker 1: We're going to talk about a number of cases that 13 00:00:42,159 --> 00:00:45,760 Speaker 1: deal with telling the truth and deception. Peter, welcome back, 14 00:00:45,920 --> 00:00:48,680 Speaker 1: really looking forward to this with you. I'm glad to 15 00:00:48,680 --> 00:00:53,120 Speaker 1: be here. George. How's everything everything going well? Super Stuport 16 00:00:53,760 --> 00:00:59,080 Speaker 1: explained for people what statement analysts means. The statement analyst 17 00:00:59,200 --> 00:01:03,600 Speaker 1: is one who studies a written statement to learn whether 18 00:01:03,680 --> 00:01:06,040 Speaker 1: or not the subject, or the author or the writer 19 00:01:06,920 --> 00:01:11,240 Speaker 1: is being deceptive or truthful, and so if a crime 20 00:01:11,360 --> 00:01:14,679 Speaker 1: is alleged to have committed and police bring someone in 21 00:01:14,720 --> 00:01:19,080 Speaker 1: as a suspect. They'll ask the suspect to tell us 22 00:01:19,120 --> 00:01:22,920 Speaker 1: what happened and write out what happened. And the suspect 23 00:01:23,040 --> 00:01:26,200 Speaker 1: might say, well where should I begin, and the police 24 00:01:26,200 --> 00:01:29,240 Speaker 1: will say, wherever you think, Just write out what happened 25 00:01:29,240 --> 00:01:32,839 Speaker 1: for us. When that statement is done being written, we're 26 00:01:32,840 --> 00:01:36,880 Speaker 1: able to tell police, and police are able to tell 27 00:01:36,920 --> 00:01:39,440 Speaker 1: when they have the training, whether or not the person 28 00:01:39,520 --> 00:01:42,720 Speaker 1: is telling the truth or not, even at a higher 29 00:01:42,800 --> 00:01:46,920 Speaker 1: rate than the polygraph. That's amazing. Now, what is more important, Peter, 30 00:01:47,080 --> 00:01:52,880 Speaker 1: the written statement or the verbal statement. The written statement 31 00:01:52,960 --> 00:01:55,760 Speaker 1: is how we learn because it's slower and we have 32 00:01:55,840 --> 00:01:59,520 Speaker 1: more time to learn what to look for. When someone 33 00:01:59,600 --> 00:02:02,960 Speaker 1: is well trained and they begin to practice this, it 34 00:02:03,000 --> 00:02:06,680 Speaker 1: will translate into what we call discourse analysis, where while 35 00:02:06,720 --> 00:02:09,880 Speaker 1: someone is speaking, the trained ear now knows what to 36 00:02:09,919 --> 00:02:14,120 Speaker 1: listen for. So if I said to you, George, my 37 00:02:14,200 --> 00:02:18,520 Speaker 1: name is Peter Hyatt. I work in deception detection, but 38 00:02:18,600 --> 00:02:21,920 Speaker 1: I also think of myself as an amateur cellist, that's 39 00:02:22,080 --> 00:02:26,120 Speaker 1: quite good. What do you know about me? So you'd say, well, 40 00:02:26,680 --> 00:02:28,280 Speaker 1: I know your name, I know what you do, and 41 00:02:28,320 --> 00:02:30,600 Speaker 1: I know you like to play the cello. As a 42 00:02:30,600 --> 00:02:32,080 Speaker 1: matter of fact, two of those things are true, but 43 00:02:32,120 --> 00:02:34,440 Speaker 1: the third one was a lie. I didn't say to 44 00:02:34,480 --> 00:02:37,080 Speaker 1: you I play the cello. I say I like to 45 00:02:37,120 --> 00:02:39,880 Speaker 1: think of myself that way. And that is one of 46 00:02:39,880 --> 00:02:44,959 Speaker 1: the ways a very smooth manipulator will deceive people by 47 00:02:45,040 --> 00:02:48,360 Speaker 1: not committing linguistically to what they're saying. So if I 48 00:02:48,440 --> 00:02:50,960 Speaker 1: say my name is Peter Hyatt, that's very likely to 49 00:02:51,000 --> 00:02:54,560 Speaker 1: be true. It's just a statistical likeliness, and so we 50 00:02:54,720 --> 00:02:58,200 Speaker 1: listen for that commitment and we place it in context 51 00:02:58,520 --> 00:03:03,960 Speaker 1: so that, for example, someone was assaulted, the language is 52 00:03:03,960 --> 00:03:06,800 Speaker 1: going to reflect that. Even if they're traumatized, the language 53 00:03:06,840 --> 00:03:11,080 Speaker 1: is going to reflect that unequivocally. And if there is 54 00:03:11,200 --> 00:03:14,640 Speaker 1: any type of qualification, we're going to pick up on that. 55 00:03:15,520 --> 00:03:18,480 Speaker 1: In looking at written statements, Peter, what do you look 56 00:03:18,520 --> 00:03:22,600 Speaker 1: for to see the deception? This is amazing. If there 57 00:03:22,639 --> 00:03:27,120 Speaker 1: was only one thing that listeners would grasp at this point, 58 00:03:27,240 --> 00:03:31,480 Speaker 1: it would be pronouns. Pronouns don't lie. You and I 59 00:03:31,520 --> 00:03:35,240 Speaker 1: have been using the pronoun i, for example, millions of 60 00:03:35,280 --> 00:03:39,080 Speaker 1: times over and over. We're really good at it. We 61 00:03:39,160 --> 00:03:44,320 Speaker 1: are efficient at it. So if if you raised children, 62 00:03:44,360 --> 00:03:46,320 Speaker 1: you know when you're a little five or six year 63 00:03:46,360 --> 00:03:48,360 Speaker 1: old came home from school and was in trouble and 64 00:03:48,400 --> 00:03:51,560 Speaker 1: you asked about it, and the little boy or a 65 00:03:51,560 --> 00:03:55,280 Speaker 1: little girl said, yeah, but everyone was doing it. You'll 66 00:03:55,320 --> 00:03:59,480 Speaker 1: notice that there is a need to hide psychologically guilt 67 00:03:59,520 --> 00:04:01,880 Speaker 1: in a crowd out. Well, it's the same thing with 68 00:04:02,280 --> 00:04:05,880 Speaker 1: when we listen to people today, what did you do? Well? 69 00:04:06,440 --> 00:04:09,640 Speaker 1: We started to and we and they immediate moved from 70 00:04:09,640 --> 00:04:12,400 Speaker 1: eye to We can tell you this person does not 71 00:04:12,560 --> 00:04:17,040 Speaker 1: want to be alone with what happened. That's interesting. Now 72 00:04:18,040 --> 00:04:20,039 Speaker 1: do a lot of people train in this? I mean, 73 00:04:20,120 --> 00:04:23,080 Speaker 1: how many people like you are out there? A lot 74 00:04:23,120 --> 00:04:28,039 Speaker 1: of law enforcement, I have a lot more non law enforcement, 75 00:04:28,080 --> 00:04:31,240 Speaker 1: non military who enroll in training, and we offer a 76 00:04:31,240 --> 00:04:35,000 Speaker 1: course that they can do in their home. It takes commitment, 77 00:04:35,000 --> 00:04:38,200 Speaker 1: it takes practice. I'm not a gifted individual. I don't 78 00:04:38,240 --> 00:04:41,240 Speaker 1: have a tremendous intellect. I work hard at what I 79 00:04:41,279 --> 00:04:43,800 Speaker 1: do and I'm good at it. But it's a science 80 00:04:44,040 --> 00:04:47,479 Speaker 1: that anyone can learn if they commit to it. What 81 00:04:47,600 --> 00:04:51,119 Speaker 1: about the business world, because I noticed in your bio 82 00:04:51,200 --> 00:04:53,880 Speaker 1: you're doing a lot of work for Corporate America. What 83 00:04:54,000 --> 00:04:56,440 Speaker 1: are they trying to find out? Well, what we do 84 00:04:56,480 --> 00:04:59,479 Speaker 1: with Corporate America is we do internal investigations, but even 85 00:04:59,480 --> 00:05:03,800 Speaker 1: more importan, we do hiring. The United States government, in 86 00:05:04,000 --> 00:05:09,479 Speaker 1: various levels has many restrictions on questions that employers can 87 00:05:09,520 --> 00:05:15,000 Speaker 1: ask potential hires. The same restrictions that are placed upon 88 00:05:15,080 --> 00:05:18,719 Speaker 1: businesses don't exist for most levels of government, so they're 89 00:05:18,720 --> 00:05:21,120 Speaker 1: allowed to ask. Let me ask you a question. It's 90 00:05:21,120 --> 00:05:22,960 Speaker 1: two o'clock in the afternoon, are you're going to use 91 00:05:23,000 --> 00:05:25,880 Speaker 1: cocaine in the bathroom instead of working? They can go 92 00:05:25,880 --> 00:05:29,280 Speaker 1: ahead and ask anything they want, but businesses can't. And 93 00:05:29,320 --> 00:05:32,600 Speaker 1: so what we're able to do using statement analysis is 94 00:05:32,640 --> 00:05:36,680 Speaker 1: we ask people to write down everything they'd like us 95 00:05:36,680 --> 00:05:39,719 Speaker 1: to know about them, and we grant them a full 96 00:05:39,720 --> 00:05:42,760 Speaker 1: page to do so. And in that we're able to 97 00:05:42,760 --> 00:05:47,000 Speaker 1: tell if this person is going to plan on falling 98 00:05:47,320 --> 00:05:52,320 Speaker 1: fraudulently slipping, claiming discrimination, in other words, filing a fraudulent 99 00:05:52,400 --> 00:05:55,880 Speaker 1: suit against a company. We're stealing from a company before 100 00:05:55,920 --> 00:06:01,239 Speaker 1: they're even hired. Jeez, they reveal that accurate is this Peter. 101 00:06:02,480 --> 00:06:06,600 Speaker 1: Businesses that use this will find that their turnover is less, 102 00:06:06,680 --> 00:06:10,240 Speaker 1: their unemployment is less because they hire good people, and 103 00:06:10,680 --> 00:06:12,960 Speaker 1: sales generally go up in that sort of thing. But 104 00:06:13,040 --> 00:06:16,760 Speaker 1: the big saving is is that if anyone says I 105 00:06:16,839 --> 00:06:19,719 Speaker 1: was discriminated against and here's what happened, and they're lying, 106 00:06:20,120 --> 00:06:24,760 Speaker 1: we catch them. What is now? Go ahead, go ahead, 107 00:06:24,800 --> 00:06:27,640 Speaker 1: finish up. It's great, a great way of saving money, 108 00:06:27,640 --> 00:06:30,080 Speaker 1: but it's also a great way of getting the right 109 00:06:30,120 --> 00:06:34,479 Speaker 1: people from the right job. Oh absolutely absolutely. Are there 110 00:06:34,600 --> 00:06:38,840 Speaker 1: key phrases or buzzwords that stick out so that you 111 00:06:38,880 --> 00:06:43,120 Speaker 1: can pinpoint and all this guy's not telling the truth. Yeah, 112 00:06:43,120 --> 00:06:45,320 Speaker 1: when you see a change in pronouns, that's that's usually 113 00:06:45,360 --> 00:06:49,360 Speaker 1: the most key. But we'll see phrases like I take 114 00:06:49,400 --> 00:06:52,560 Speaker 1: full responsibility for everything I do. And there are two 115 00:06:52,600 --> 00:06:54,680 Speaker 1: different types of people there. There are those who take 116 00:06:54,760 --> 00:06:57,600 Speaker 1: responsibility for what they do and there are those that 117 00:06:57,880 --> 00:07:01,559 Speaker 1: talk about taking responsibility in what they do. The latter 118 00:07:01,800 --> 00:07:05,080 Speaker 1: are the ones that we flag for trouble, and generally speaking, 119 00:07:05,120 --> 00:07:08,360 Speaker 1: they are those who blame others who have a need 120 00:07:08,400 --> 00:07:11,040 Speaker 1: to persuade us that they are responsible instead of just 121 00:07:11,080 --> 00:07:15,640 Speaker 1: being responsible. It's not their involved, right, it never is. Gosh, 122 00:07:15,640 --> 00:07:23,720 Speaker 1: that's interesting who developed this. It began as ancient writings 123 00:07:23,720 --> 00:07:26,680 Speaker 1: going back to Solomon's time. King Solomon and the Bible 124 00:07:27,760 --> 00:07:30,960 Speaker 1: and One of the key phrases that we use, also 125 00:07:31,000 --> 00:07:33,920 Speaker 1: comes from ancient scripture, is that out of the abundance 126 00:07:33,960 --> 00:07:36,320 Speaker 1: of the heart, and the heart is the seat of 127 00:07:36,320 --> 00:07:38,920 Speaker 1: the intellect and the emotions. Out of the abundance of 128 00:07:38,920 --> 00:07:42,800 Speaker 1: the heart, the mouth speaks. And so even in a 129 00:07:42,840 --> 00:07:45,560 Speaker 1: case i'd like to talk about tonight, that the Jesse 130 00:07:45,720 --> 00:07:50,360 Speaker 1: Smollett case, even where a circumstance appears to be almost implausible, 131 00:07:51,800 --> 00:07:55,200 Speaker 1: I don't know if someone's lying until they speak. Now 132 00:07:55,240 --> 00:08:00,440 Speaker 1: I can tell, because sometimes implausible happens. Can you tell, 133 00:08:00,440 --> 00:08:05,800 Speaker 1: in let's say a newspaper article, if somebody's interviewed, if 134 00:08:05,840 --> 00:08:09,040 Speaker 1: they're telling the truth. Yes, As a matter of fact. 135 00:08:09,040 --> 00:08:12,280 Speaker 1: One of the things that the new students do, and 136 00:08:12,480 --> 00:08:20,400 Speaker 1: this includes journalists, therapists, psychologists, surgeons, doctors, is that they 137 00:08:20,440 --> 00:08:23,480 Speaker 1: practice in the news articles. And here's an easy one 138 00:08:23,480 --> 00:08:26,040 Speaker 1: for everyone to try. When you see a headline that 139 00:08:26,120 --> 00:08:30,440 Speaker 1: says so and so denies whatever the allegation is, right, 140 00:08:30,800 --> 00:08:34,680 Speaker 1: which they're going to, Yes, read the article and look 141 00:08:34,679 --> 00:08:37,160 Speaker 1: at the quotes and find out did he actually say 142 00:08:37,679 --> 00:08:42,520 Speaker 1: I didn't do it whatever the allegation is, And oftentimes 143 00:08:42,520 --> 00:08:45,880 Speaker 1: people will find no, they never said that. They said 144 00:08:45,880 --> 00:08:48,960 Speaker 1: things like I would never do it, or I can't 145 00:08:48,960 --> 00:08:51,400 Speaker 1: believe they're accused me of this, or they even deflect 146 00:08:51,400 --> 00:08:54,760 Speaker 1: even further, why would I do such a thing. But 147 00:08:54,840 --> 00:08:57,920 Speaker 1: they avoid the two what we call them the solid 148 00:08:58,120 --> 00:09:03,760 Speaker 1: reliable denial indicators. I didn't steal your wallet, George, Well, 149 00:09:03,760 --> 00:09:06,000 Speaker 1: why should I believe you? I'm telling you the truth 150 00:09:06,320 --> 00:09:09,680 Speaker 1: that is ninety nine point nine percent north likely to 151 00:09:09,720 --> 00:09:12,960 Speaker 1: be true. Those two factors. If I use the pronoun 152 00:09:12,960 --> 00:09:16,800 Speaker 1: ie the past tense, I address the allegation, and then 153 00:09:16,800 --> 00:09:20,080 Speaker 1: when challenge, I claim with the pronoun ie I'm telling 154 00:09:20,080 --> 00:09:24,439 Speaker 1: the truth nine point nine percent likely to be reliable. 155 00:09:25,120 --> 00:09:27,600 Speaker 1: Can you tell on a text message if somebody's telling 156 00:09:27,640 --> 00:09:30,880 Speaker 1: the truth? We can is a matter of fact. We 157 00:09:30,920 --> 00:09:35,280 Speaker 1: can do it within the Twitter account where someone I'll 158 00:09:35,320 --> 00:09:37,720 Speaker 1: give you a good example. I'm George. I want to 159 00:09:37,760 --> 00:09:41,640 Speaker 1: begin by saying in this interview that I'm really against 160 00:09:41,679 --> 00:09:45,960 Speaker 1: people that abuse elders. And she'd say, why is he 161 00:09:46,120 --> 00:09:48,920 Speaker 1: saying this? Because I don't know if there's anyone out 162 00:09:48,960 --> 00:09:52,000 Speaker 1: there that says we need more elder abuse. What's that? 163 00:09:52,640 --> 00:09:55,320 Speaker 1: Who would admit to that? Right? Sure? So that would 164 00:09:55,360 --> 00:10:00,360 Speaker 1: be called an unnecessary moralizing. Generally speaking, it means guilt. 165 00:10:02,160 --> 00:10:05,880 Speaker 1: So during the me too craze, I had some fun 166 00:10:05,960 --> 00:10:09,200 Speaker 1: with some other analysts by predicting who would next be 167 00:10:09,320 --> 00:10:16,240 Speaker 1: alleged by virtue of how virtuous their tweets were. That's interesting. Yeah, 168 00:10:16,280 --> 00:10:22,560 Speaker 1: so the greater the unnecessary moralizing. What Jesse Smolett did 169 00:10:23,280 --> 00:10:28,280 Speaker 1: of fake hate was wrong. He just got indicted today too. Yeah. 170 00:10:28,320 --> 00:10:30,439 Speaker 1: Was there anyone out there saying, oh, no, it's really 171 00:10:30,440 --> 00:10:34,840 Speaker 1: good to do these fake hate things? So then we listen, Now, 172 00:10:34,840 --> 00:10:36,679 Speaker 1: why is the person need to tell us that this 173 00:10:36,760 --> 00:10:39,000 Speaker 1: is wrong, that something is going on here with them 174 00:10:39,640 --> 00:10:45,160 Speaker 1: and George to address the issue of conspiracy and deep state? 175 00:10:45,920 --> 00:10:50,320 Speaker 1: There is more in the Twitter accounts. If people are listening, 176 00:10:50,400 --> 00:10:53,000 Speaker 1: they're actually looking at those words and asking themselves, why 177 00:10:53,120 --> 00:10:58,120 Speaker 1: is this person saying this? Why is this person communicating that? 178 00:10:58,120 --> 00:11:03,000 Speaker 1: That would confirm many things that listeners may be suspicious of. 179 00:11:03,600 --> 00:11:06,800 Speaker 1: Listen to more Coast to Coast AM every weeknight at 180 00:11:06,880 --> 00:11:09,480 Speaker 1: one a m. Eastern and go to Coast to Coast 181 00:11:09,480 --> 00:11:10,920 Speaker 1: am dot com for more