1 00:00:02,759 --> 00:00:05,640 Speaker 1: You're listening to Ron and Nanian The Car Doctor, nationally 2 00:00:05,680 --> 00:00:09,240 Speaker 1: recognized auto expert trusted by Mechanics, Weekend wrenchers and vehicle 3 00:00:09,280 --> 00:00:12,280 Speaker 1: owners Alife. Ron brings over forty years of hands on 4 00:00:12,360 --> 00:00:15,560 Speaker 1: experience and deep industry insight to help you understand your vehicle. 5 00:00:16,160 --> 00:00:19,160 Speaker 1: Join The Conversation Live every Saturday from two to four 6 00:00:19,200 --> 00:00:21,759 Speaker 1: pm Eastern by calling eight five to five five six 7 00:00:21,880 --> 00:00:24,919 Speaker 1: zero nine nine zero zero. That's eight five to five 8 00:00:25,079 --> 00:00:28,320 Speaker 1: five six zero ninety nine hundred, your direct line to 9 00:00:28,400 --> 00:00:33,400 Speaker 1: honest answers and practical advice. Looking for more, visit cardoctorshow 10 00:00:33,520 --> 00:00:37,320 Speaker 1: dot com for past episodes, repair tips, and Ron's latest insights, 11 00:00:37,520 --> 00:00:39,760 Speaker 1: and be sure to subscribe to The Car Doctor YouTube 12 00:00:39,840 --> 00:00:44,280 Speaker 1: channel for exclusive videos, real repair footage and more. Now 13 00:00:44,600 --> 00:00:47,640 Speaker 1: start your enginies. The Car Doctor is into garage and 14 00:00:47,800 --> 00:00:50,800 Speaker 1: ready to take your call. 15 00:00:50,840 --> 00:00:53,440 Speaker 2: You know, every once in a while a repair comes 16 00:00:53,479 --> 00:00:56,640 Speaker 2: through the shop and it reminds me why order repair 17 00:00:57,120 --> 00:01:02,600 Speaker 2: isn't just about turning wrenches, It's about managing risk. It's 18 00:01:02,640 --> 00:01:05,160 Speaker 2: that walk on the wild side when you're saying, why 19 00:01:05,200 --> 00:01:08,800 Speaker 2: am I doing this? This week Out of twenty sixteen 20 00:01:08,840 --> 00:01:12,200 Speaker 2: Chevy Silverado with the sixty six Duramax diesel in the 21 00:01:12,240 --> 00:01:15,240 Speaker 2: shop almost three hundred thousand miles and the complaint was 22 00:01:15,280 --> 00:01:18,840 Speaker 2: a check engine light. Well, the customer thought the check 23 00:01:18,880 --> 00:01:21,559 Speaker 2: engine light was transfer case related because they were using 24 00:01:21,600 --> 00:01:23,280 Speaker 2: one of their phone scanners. And you guys know what 25 00:01:23,319 --> 00:01:26,520 Speaker 2: I think about phone scanners, how useless they are. And 26 00:01:26,760 --> 00:01:29,080 Speaker 2: it didn't give them all the information. They've even correct 27 00:01:29,120 --> 00:01:31,840 Speaker 2: information because it missed the other nineteen fault codes that 28 00:01:31,880 --> 00:01:33,880 Speaker 2: were in the system over the past couple of years 29 00:01:33,880 --> 00:01:35,720 Speaker 2: as they've worked on it and cleared it and done 30 00:01:35,760 --> 00:01:39,920 Speaker 2: this and done that. So where do you start. You're 31 00:01:39,959 --> 00:01:43,200 Speaker 2: the treating doctor and you've got nineteen symptoms with a 32 00:01:43,280 --> 00:01:45,720 Speaker 2: vehicle with a patient, and you know you've got to 33 00:01:45,760 --> 00:01:49,640 Speaker 2: clear everything out and start over. Let's what's really going 34 00:01:49,680 --> 00:01:55,120 Speaker 2: on here? P. Zero six seventy three globe plug failed, 35 00:01:55,120 --> 00:01:58,080 Speaker 2: open circuit. Fault code came back as it had been 36 00:01:58,120 --> 00:02:01,360 Speaker 2: in the original print out. And it really wasn't difficult, right, 37 00:02:01,440 --> 00:02:05,000 Speaker 2: A little scam tool works, some electrical testing circuit verification. Yes, 38 00:02:05,080 --> 00:02:07,400 Speaker 2: you've got a bad glow plug on number three, number 39 00:02:07,480 --> 00:02:11,360 Speaker 2: three cylinder. See that's the science of diagnostics. You go 40 00:02:11,480 --> 00:02:14,560 Speaker 2: step by step like Pop said, Steps one through ten Runnie, 41 00:02:14,639 --> 00:02:17,399 Speaker 2: don't skip, don't go two, four, six, eight, one through ten. 42 00:02:17,880 --> 00:02:21,840 Speaker 2: Boom needs a glow plug. And now the real work started. 43 00:02:22,800 --> 00:02:26,960 Speaker 2: And ugh, you gotta take this glow plug out. And 44 00:02:27,760 --> 00:02:30,080 Speaker 2: it's a steel bodied glow plug and a loom cylinder 45 00:02:30,120 --> 00:02:33,160 Speaker 2: head that had seen almost three hundred thousand miles of 46 00:02:33,160 --> 00:02:37,840 Speaker 2: heat cycles, corrosion, potential carbon build up. And you know, 47 00:02:37,919 --> 00:02:40,760 Speaker 2: to most people mostly out there, hey, it sounds simple. 48 00:02:40,800 --> 00:02:42,600 Speaker 2: You just walk up, you unscrew it, you take it out, 49 00:02:42,600 --> 00:02:46,800 Speaker 2: you put it in. What could go wrong? It doesn't 50 00:02:46,880 --> 00:02:49,400 Speaker 2: work that way because every time you turn a wrench 51 00:02:49,480 --> 00:02:52,400 Speaker 2: it carries risk. It does. I'm not complaining, I'm just 52 00:02:52,840 --> 00:02:55,640 Speaker 2: state in e fact, all right, is there carbon build 53 00:02:55,680 --> 00:02:57,720 Speaker 2: up on the tip? Will it? Will it stay? Will 54 00:02:57,760 --> 00:03:00,600 Speaker 2: it break off? Will it break the tip? Well? Will 55 00:03:00,639 --> 00:03:02,960 Speaker 2: the heating element come apart? So that now you've got 56 00:03:03,040 --> 00:03:05,839 Speaker 2: a glow plug stuck in the body like a sparkplug. 57 00:03:05,880 --> 00:03:09,320 Speaker 2: Hect's coming apart, and you've got no way to turn anything. 58 00:03:10,440 --> 00:03:13,040 Speaker 2: You know, if any of that happens, If the tip 59 00:03:13,080 --> 00:03:15,520 Speaker 2: of the glow plug breaks off, and they're known to 60 00:03:15,600 --> 00:03:20,440 Speaker 2: do this, this eight nine hundred dollars repair suddenly becomes 61 00:03:20,480 --> 00:03:23,400 Speaker 2: a cylinder head job And at three hundred thousand miles 62 00:03:23,440 --> 00:03:25,560 Speaker 2: are you taking apart just a cylinder head? Are you 63 00:03:25,600 --> 00:03:27,200 Speaker 2: going through the rest of the engine? What else are 64 00:03:27,200 --> 00:03:29,760 Speaker 2: you going to find if you have to take it apart? 65 00:03:30,560 --> 00:03:35,000 Speaker 2: The repair shop, every repair shop carries that stress. The 66 00:03:35,080 --> 00:03:38,360 Speaker 2: technician carries that stress. They do. They may say, oh, 67 00:03:38,440 --> 00:03:42,400 Speaker 2: I don't care, but trust me, they do. You know, 68 00:03:42,960 --> 00:03:46,320 Speaker 2: it's a game of experience. How hard do you want 69 00:03:46,360 --> 00:03:48,720 Speaker 2: to try and extract that glow plug? How hard are 70 00:03:48,720 --> 00:03:50,040 Speaker 2: you going to lean on it to get it to 71 00:03:50,040 --> 00:03:53,080 Speaker 2: come loose? When it finally does, you know when to stop, 72 00:03:53,120 --> 00:03:55,920 Speaker 2: when to work it back and forth. It took a while. 73 00:03:56,880 --> 00:03:59,080 Speaker 2: Now what made this a little bit more of a 74 00:03:59,160 --> 00:04:01,400 Speaker 2: challenge is it's a the truck. And actually, to a 75 00:04:01,440 --> 00:04:03,720 Speaker 2: degree it made it a little easier because I didn't 76 00:04:03,720 --> 00:04:04,840 Speaker 2: have to do it on the lift. I could do 77 00:04:04,880 --> 00:04:06,080 Speaker 2: it on the ground. But I had to do it 78 00:04:06,120 --> 00:04:08,760 Speaker 2: outside the shop because the tires were so white it 79 00:04:08,760 --> 00:04:11,440 Speaker 2: wouldn't fit in the bay under normal pretextes. So I 80 00:04:12,200 --> 00:04:14,640 Speaker 2: had to take out the wheelwell liner. I had to 81 00:04:14,680 --> 00:04:17,200 Speaker 2: work over the top of this big, you know, huge tire. 82 00:04:17,800 --> 00:04:19,520 Speaker 2: I got to breathe in the smoke in the air 83 00:04:19,560 --> 00:04:22,440 Speaker 2: from Canada this week, which was really great, just a 84 00:04:22,440 --> 00:04:28,240 Speaker 2: great time. The globe plug finally started to move. I 85 00:04:28,279 --> 00:04:30,480 Speaker 2: soaked it with a little penetratet and it just and 86 00:04:30,520 --> 00:04:32,880 Speaker 2: I just thought, oh, this is great, it's coming out. 87 00:04:33,360 --> 00:04:38,040 Speaker 2: Let's do the dance of joy eh. And then it stopped. 88 00:04:39,360 --> 00:04:41,800 Speaker 2: Danny looked up. He heard the groan. He knew it. 89 00:04:42,040 --> 00:04:45,320 Speaker 2: What's the matter? I said, I don't know, man. I 90 00:04:45,360 --> 00:04:47,920 Speaker 2: soaked it a little more. I walked away. I got 91 00:04:47,920 --> 00:04:52,560 Speaker 2: a little bit of water. I came back. It went 92 00:04:52,600 --> 00:04:55,520 Speaker 2: back the other way, it went back this way. It 93 00:04:55,560 --> 00:04:59,480 Speaker 2: took the better part of fifty minutes to get that 94 00:04:59,520 --> 00:05:02,000 Speaker 2: globe plug where the threads were finally all the way 95 00:05:02,040 --> 00:05:05,839 Speaker 2: exposed out of the cylinder head. Now the real work 96 00:05:05,920 --> 00:05:09,160 Speaker 2: started because the threads on a glow plug, on this 97 00:05:09,200 --> 00:05:12,400 Speaker 2: particular GM design, the threads are about in the middle 98 00:05:12,400 --> 00:05:14,560 Speaker 2: of it. So imagine a pencil that's you know what, 99 00:05:14,720 --> 00:05:17,560 Speaker 2: six inches long, three inches in the middle. Right in 100 00:05:17,600 --> 00:05:20,600 Speaker 2: the middle of that pencil are the threads. You get 101 00:05:20,600 --> 00:05:22,320 Speaker 2: the pencil to move, You get the glow plug to 102 00:05:22,360 --> 00:05:24,920 Speaker 2: move as it unwinds out, and the threads come all 103 00:05:24,960 --> 00:05:26,800 Speaker 2: the way out of the hole. And now you can 104 00:05:26,880 --> 00:05:28,800 Speaker 2: clearly see the end of the threads in a little 105 00:05:28,800 --> 00:05:33,360 Speaker 2: bit beyond, and then it stops again. Now I can't 106 00:05:33,360 --> 00:05:35,800 Speaker 2: get it to go in at this point. It's sort 107 00:05:35,800 --> 00:05:39,160 Speaker 2: of stuck in that position. So now I've got this 108 00:05:39,200 --> 00:05:41,359 Speaker 2: diesel with almost three hundred thousand miles on it, with 109 00:05:41,400 --> 00:05:43,440 Speaker 2: a glow plug that's hanging out of the cylinder head, 110 00:05:43,839 --> 00:05:47,000 Speaker 2: and it stopped. Now I thought about starting it up, 111 00:05:47,040 --> 00:05:49,280 Speaker 2: because I said, well, diesels do have high compression. I 112 00:05:49,279 --> 00:05:50,880 Speaker 2: bet I could blow it out of the cylinder head, 113 00:05:51,000 --> 00:05:52,920 Speaker 2: but boy, that would probably go off like a bullet, 114 00:05:52,920 --> 00:05:54,640 Speaker 2: and god knows what damage it might do to the 115 00:05:54,680 --> 00:05:57,560 Speaker 2: cylinder head. I didn't want to. I thought that that 116 00:05:57,640 --> 00:05:59,200 Speaker 2: was the little kid in me saying, Gee, what would 117 00:05:59,200 --> 00:06:01,400 Speaker 2: happen if we did this? You know, it's sort of 118 00:06:01,440 --> 00:06:02,920 Speaker 2: like when you played with them eighties as a kid. 119 00:06:02,960 --> 00:06:07,800 Speaker 2: What could happen? Oh, don't worry about it. So I 120 00:06:07,880 --> 00:06:12,359 Speaker 2: slowed down, right, I soaked the area actually, and I 121 00:06:12,360 --> 00:06:13,839 Speaker 2: thought about it. I said, what do I have that's 122 00:06:13,839 --> 00:06:17,120 Speaker 2: going to break up carbon? How about a throttle body cleaner? Right, 123 00:06:17,200 --> 00:06:20,000 Speaker 2: grab some CRC throttle body cleaner that breaks up carbon. 124 00:06:20,640 --> 00:06:23,000 Speaker 2: Gave it a couple of spritzes, a couple of turns, 125 00:06:23,000 --> 00:06:26,039 Speaker 2: a couple of spritzes, and eventually, in time the CRC 126 00:06:26,160 --> 00:06:28,839 Speaker 2: throttle body cleaner on a diesel glow plug. Mind, you 127 00:06:29,839 --> 00:06:33,320 Speaker 2: broke it down enough where it slowly started to come out. 128 00:06:34,000 --> 00:06:36,119 Speaker 2: I worked it back and forth, worked it back and forth. 129 00:06:36,240 --> 00:06:40,599 Speaker 2: It's not exciting, it's it's definitely not sexy. But you 130 00:06:40,640 --> 00:06:43,479 Speaker 2: know what, sometimes the best and the fastest repair is 131 00:06:43,480 --> 00:06:47,279 Speaker 2: the one that takes the longest. Eventually the glow plug 132 00:06:47,320 --> 00:06:50,800 Speaker 2: came out. But the job really wasn't over, because now 133 00:06:50,839 --> 00:06:53,960 Speaker 2: I've got a little bit of cleaner as judicious and 134 00:06:54,040 --> 00:06:56,920 Speaker 2: gingerly as I was. You know, I've got this cleaner 135 00:06:56,960 --> 00:07:03,880 Speaker 2: that's into a cylinder on a diesel. In nineteen eighty three, 136 00:07:04,120 --> 00:07:06,560 Speaker 2: I went to the first GM diesel classes being offered 137 00:07:06,560 --> 00:07:09,000 Speaker 2: here in New Jersey, and I remember the question I asked. 138 00:07:09,160 --> 00:07:12,520 Speaker 2: They were explaining, you know how diesels work, and you 139 00:07:12,560 --> 00:07:14,760 Speaker 2: know what goes on and how the combustion takes place 140 00:07:15,400 --> 00:07:17,480 Speaker 2: inside of a diesel cylinder. And I asked the question. 141 00:07:17,480 --> 00:07:19,360 Speaker 2: I said, so how much clearance is there in a diesel? 142 00:07:19,400 --> 00:07:22,160 Speaker 2: And the instructor looked at me. Von Trapp. I'll never 143 00:07:22,200 --> 00:07:28,080 Speaker 2: forget this guy, and he said none. I'll never forget 144 00:07:28,120 --> 00:07:30,720 Speaker 2: the way ron there's no room in a diesel. Always 145 00:07:30,720 --> 00:07:35,320 Speaker 2: assume that. So you've got to clean out the cylinder. Now, 146 00:07:36,120 --> 00:07:37,520 Speaker 2: you know, what do you do? Crank it over? No, 147 00:07:37,640 --> 00:07:39,120 Speaker 2: you can't do that. I took a little I took 148 00:07:39,120 --> 00:07:41,080 Speaker 2: a blowgun. I took a real thin blowgun, took a 149 00:07:41,120 --> 00:07:43,560 Speaker 2: piece of rubber hose, snaked it inside the globe plug hole. 150 00:07:43,920 --> 00:07:46,280 Speaker 2: So I got the rubber hose inside the cylinder through 151 00:07:46,280 --> 00:07:47,760 Speaker 2: the tip of the globe plug and I just I 152 00:07:47,840 --> 00:07:49,280 Speaker 2: just blew it out. I just blew it until all 153 00:07:49,280 --> 00:07:51,040 Speaker 2: the crud came out my way. Whatever there was, it 154 00:07:51,120 --> 00:07:53,120 Speaker 2: wasn't a lot. I just wanted to be sure. I 155 00:07:53,160 --> 00:07:55,160 Speaker 2: didn't want to leave any liquid in there. You know, 156 00:07:55,240 --> 00:07:58,280 Speaker 2: diesels can also hydrostatic lock liquid in a cylinder, try 157 00:07:58,280 --> 00:08:00,760 Speaker 2: to compress it, bend the connective. We're not okay. Now 158 00:08:00,800 --> 00:08:05,960 Speaker 2: you're going to buy an eighteen thousand dollars engine. People 159 00:08:06,040 --> 00:08:09,600 Speaker 2: always ask, you know why repairs cost what they do, 160 00:08:11,160 --> 00:08:13,480 Speaker 2: and I think it's because of the time that it 161 00:08:13,520 --> 00:08:14,920 Speaker 2: takes a shop. You know, it took me a little 162 00:08:14,960 --> 00:08:16,360 Speaker 2: bit longer to do it my way. I know some 163 00:08:16,400 --> 00:08:17,960 Speaker 2: guys go out there and they just you know, they 164 00:08:18,000 --> 00:08:19,800 Speaker 2: don't care. They'll crank on the globe plug. Oh well 165 00:08:19,840 --> 00:08:21,800 Speaker 2: it breaks the globe pluggy body, you need an engine, 166 00:08:22,200 --> 00:08:24,640 Speaker 2: not my problem. I don't know. I don't think that's 167 00:08:24,640 --> 00:08:26,520 Speaker 2: the way it's supposed to be. I think you've got 168 00:08:26,520 --> 00:08:30,120 Speaker 2: to show some due diligence and care. You know, it's 169 00:08:30,640 --> 00:08:35,520 Speaker 2: it's you guys are paying for something you never see 170 00:08:35,760 --> 00:08:39,160 Speaker 2: in a repair shop. Repair shops are worried about risk. 171 00:08:39,200 --> 00:08:42,840 Speaker 2: Repair shops are worried about are they displaying the right judgment, 172 00:08:42,880 --> 00:08:46,680 Speaker 2: the responsibility. But you guys are paying for experience. You 173 00:08:46,679 --> 00:08:49,120 Speaker 2: guys are paying for the wisdom to know when the 174 00:08:49,160 --> 00:08:51,480 Speaker 2: pull went to push, when the tug went to turn. 175 00:08:53,520 --> 00:08:55,600 Speaker 2: Once I put a wrench on that engine, like so 176 00:08:55,679 --> 00:08:58,120 Speaker 2: many other repair shops out there, we're responsible for what 177 00:08:58,160 --> 00:09:02,440 Speaker 2: happens next it comes apart gently, Hey, everybody's happy, you know, 178 00:09:02,600 --> 00:09:04,760 Speaker 2: if it doesn't, suddenly everybody wants to know who's paying 179 00:09:04,760 --> 00:09:08,760 Speaker 2: for that engine. And that's part of the reason why 180 00:09:08,840 --> 00:09:12,199 Speaker 2: professional automotive repair has value. You're not just paying someone 181 00:09:12,240 --> 00:09:15,560 Speaker 2: to replace a part. You're paying someone who understands what 182 00:09:15,640 --> 00:09:18,680 Speaker 2: can go wrong, how to avoid it, and when to 183 00:09:18,720 --> 00:09:23,080 Speaker 2: slow down so the job is done. Safely and cost efficiently. 184 00:09:25,000 --> 00:09:28,400 Speaker 2: Sometimes the most valuable tool in the shop. It isn't 185 00:09:28,400 --> 00:09:33,079 Speaker 2: the scan tool of the socket set. It's experience and 186 00:09:33,160 --> 00:09:36,079 Speaker 2: you've just got to recognize it when it's displayed. I'm 187 00:09:36,160 --> 00:09:38,439 Speaker 2: running any in the car Doctor. When we come back, 188 00:09:38,480 --> 00:09:41,040 Speaker 2: let's talk about some of the other scene risks repair 189 00:09:41,080 --> 00:09:43,400 Speaker 2: shops except every day. Give me a call at eight 190 00:09:43,400 --> 00:09:45,760 Speaker 2: five five five six oh nine nine zero zero. I'm 191 00:09:45,760 --> 00:09:53,600 Speaker 2: here waiting. Let's go to Gary, Connecticut as we kicks 192 00:09:53,600 --> 00:09:56,120 Speaker 2: the garage doors open this week Gary, run an any 193 00:09:56,160 --> 00:09:57,640 Speaker 2: in the car doctor at your service, sir, how can 194 00:09:57,679 --> 00:09:57,960 Speaker 2: I help? 195 00:09:58,840 --> 00:10:00,000 Speaker 3: Hey, thanks for taking my mind. 196 00:10:00,120 --> 00:10:01,079 Speaker 2: Call Robert welcome. 197 00:10:01,800 --> 00:10:02,520 Speaker 4: I took my. 198 00:10:02,840 --> 00:10:06,000 Speaker 5: Two thousand and twenty two Honda Pilot Sport in for 199 00:10:06,080 --> 00:10:08,880 Speaker 5: a recall, which I heard about on the news. 200 00:10:08,559 --> 00:10:09,600 Speaker 4: So I made an appointment. 201 00:10:09,640 --> 00:10:12,080 Speaker 5: I didn't even waste for the letter to come and 202 00:10:12,840 --> 00:10:15,280 Speaker 5: bottom line was all they did was tighten a bolt. 203 00:10:15,960 --> 00:10:18,400 Speaker 5: But while I was in there, they also did a 204 00:10:18,440 --> 00:10:20,440 Speaker 5: walk around and sent me a video and said I 205 00:10:20,480 --> 00:10:25,400 Speaker 5: needed thirty three hundred dollars worth of repairs. They said 206 00:10:25,400 --> 00:10:27,960 Speaker 5: that I needed a new front strut and control arm, 207 00:10:28,000 --> 00:10:30,960 Speaker 5: and that the bushing was cracked and not that I 208 00:10:30,960 --> 00:10:33,160 Speaker 5: don't love my car dealership, but I'm just a little 209 00:10:33,160 --> 00:10:35,920 Speaker 5: skeptical that, you know, they get you in there for 210 00:10:36,040 --> 00:10:38,040 Speaker 5: something and then they're always going to find something. And 211 00:10:38,080 --> 00:10:40,160 Speaker 5: I have no way to know if it really is broken, 212 00:10:40,200 --> 00:10:42,400 Speaker 5: because obviously I'm not a mechanic. 213 00:10:42,600 --> 00:10:42,680 Speaker 3: Right. 214 00:10:43,080 --> 00:10:44,600 Speaker 2: How many miles are on this car? Gary? 215 00:10:45,960 --> 00:10:47,040 Speaker 5: About forty thousand? 216 00:10:47,240 --> 00:10:50,760 Speaker 2: Okay? Does it sound reasonable to you that a forty 217 00:10:50,840 --> 00:10:54,480 Speaker 2: thousand mile never breaks down, runs forever, Honda needs three 218 00:10:54,520 --> 00:10:56,160 Speaker 2: thousand dollars worth of front endwork. 219 00:10:58,120 --> 00:11:01,600 Speaker 5: It doesn't make any funny noises. So I think that 220 00:11:01,720 --> 00:11:03,959 Speaker 5: forty miles or four years, I thought it was still 221 00:11:04,040 --> 00:11:06,120 Speaker 5: too new to need that kind of work. 222 00:11:06,240 --> 00:11:09,440 Speaker 2: I mean, unless it unless it clipped the giant pothole somewhere, 223 00:11:09,480 --> 00:11:13,160 Speaker 2: but gee, physical damage should be present. I will tell 224 00:11:13,160 --> 00:11:15,319 Speaker 2: you the story this way, so if you go and 225 00:11:15,440 --> 00:11:17,240 Speaker 2: not trying to send you somewhere, but go to my 226 00:11:17,280 --> 00:11:20,760 Speaker 2: Facebook page and or Instagram. I think it's up there too. 227 00:11:20,840 --> 00:11:23,720 Speaker 2: But you know, at Ron and Aian we we recently 228 00:11:23,760 --> 00:11:26,120 Speaker 2: had a new customer to the shop. She had taken 229 00:11:26,360 --> 00:11:29,320 Speaker 2: her her well, what the heck was That thing was 230 00:11:29,320 --> 00:11:32,640 Speaker 2: a Nissan and she had taken it into the Nissan 231 00:11:32,679 --> 00:11:35,679 Speaker 2: dealer for a recall. Does this sound familiar? And they 232 00:11:35,679 --> 00:11:38,240 Speaker 2: found five They found five thousand dollars worth of work 233 00:11:38,240 --> 00:11:41,520 Speaker 2: that the car needed and one of the things that 234 00:11:41,559 --> 00:11:44,439 Speaker 2: it needed, and they actually send out a video. Now 235 00:11:44,480 --> 00:11:46,720 Speaker 2: I was kind of impressed with, you know, to the 236 00:11:46,760 --> 00:11:50,280 Speaker 2: elite of you know, high technology that dealerships have become 237 00:11:50,360 --> 00:11:52,280 Speaker 2: to explain here's what your car needs. 238 00:11:53,040 --> 00:11:53,559 Speaker 4: YouTube. 239 00:11:53,840 --> 00:11:56,240 Speaker 2: Yeah, they send you a video. So in the video 240 00:11:56,679 --> 00:12:00,640 Speaker 2: Sarah's car, they show, Okay, the outer tirod boot are 241 00:12:00,720 --> 00:12:04,000 Speaker 2: dry rotted. Are they open no? Are they leaking Greece? 242 00:12:04,240 --> 00:12:04,400 Speaker 5: No? 243 00:12:04,880 --> 00:12:07,760 Speaker 2: Will they need to be replaced? Yes? Today? 244 00:12:08,040 --> 00:12:08,079 Speaker 5: No. 245 00:12:09,880 --> 00:12:11,800 Speaker 2: Then they go on to point out that the lower 246 00:12:11,840 --> 00:12:14,840 Speaker 2: control arm bushings have dry rotted and all these have 247 00:12:14,880 --> 00:12:19,840 Speaker 2: to be replaced. And I agree, yet someday, just not today. 248 00:12:20,920 --> 00:12:23,040 Speaker 2: And that's part of the question. You have to go 249 00:12:23,120 --> 00:12:27,280 Speaker 2: back to the dealer with how critical is this? Everything 250 00:12:27,400 --> 00:12:30,920 Speaker 2: seems to dry rot and age, especially in the Northeast 251 00:12:31,000 --> 00:12:36,040 Speaker 2: harsh winters, harsh summers. All right, So barring Gary hit 252 00:12:36,080 --> 00:12:40,400 Speaker 2: a pothole on I ninety five somewhere doing sixty five, okay, 253 00:12:41,080 --> 00:12:43,720 Speaker 2: is this just normal age for four years of harsh 254 00:12:43,800 --> 00:12:46,480 Speaker 2: winters and summers. Is this something that's going to have 255 00:12:46,520 --> 00:12:48,280 Speaker 2: to be done in the next two years. Are they saying, 256 00:12:48,320 --> 00:12:49,959 Speaker 2: gee whiz, Gary, You've got to do it today. You're 257 00:12:49,960 --> 00:12:54,760 Speaker 2: taking your life in your hands. And that's one thing 258 00:12:54,840 --> 00:12:57,320 Speaker 2: I don't see repair shops do a lot of They 259 00:12:57,400 --> 00:13:01,440 Speaker 2: don't balance cost need against how the vehicle's being used, 260 00:13:01,480 --> 00:13:06,240 Speaker 2: and it's very important in the end. Sarah decided at 261 00:13:06,240 --> 00:13:08,800 Speaker 2: my suggestion, I wouldn't deal with any of this right now. 262 00:13:08,800 --> 00:13:10,720 Speaker 2: The car is safe, the car's not going anywhere, the 263 00:13:10,720 --> 00:13:14,079 Speaker 2: control arm bushing isn't going to fall out next week. Right, 264 00:13:14,559 --> 00:13:17,640 Speaker 2: she's in the process, she's just married. Maybe maybe she's 265 00:13:17,679 --> 00:13:19,760 Speaker 2: going to be fortunate and be blessed with kids. She 266 00:13:19,840 --> 00:13:22,360 Speaker 2: might need a bigger vehicle. She's got three to six 267 00:13:22,400 --> 00:13:24,920 Speaker 2: months to think about it. You know, it's not a 268 00:13:24,960 --> 00:13:28,839 Speaker 2: man rush. And my suspicion, although I have no way 269 00:13:28,880 --> 00:13:32,200 Speaker 2: of knowing this exactly with you, Gary, is you're probably 270 00:13:32,240 --> 00:13:34,640 Speaker 2: in the same boat. Right. 271 00:13:34,720 --> 00:13:37,920 Speaker 5: It's almost the same repairs, struts, control arm and practicalaty. 272 00:13:38,040 --> 00:13:40,719 Speaker 2: Right, it's always a handy, convenient way to generate a 273 00:13:40,760 --> 00:13:41,800 Speaker 2: couple thousand dollars. 274 00:13:42,559 --> 00:13:46,520 Speaker 5: Yeah, so I'm right to be skeptical. YEP, I usually 275 00:13:46,520 --> 00:13:48,480 Speaker 5: feel that way. I hate to generalize, but that's how 276 00:13:48,520 --> 00:13:51,520 Speaker 5: I feel about dealership repairs as opposed to a local 277 00:13:51,559 --> 00:13:53,640 Speaker 5: shop that I've been working with for twenty years. 278 00:13:53,720 --> 00:13:57,400 Speaker 2: Right, I trust them, right. You know, there's something to 279 00:13:57,440 --> 00:13:59,600 Speaker 2: be said about that steady hand of the doctor you're 280 00:13:59,600 --> 00:14:04,200 Speaker 2: always and it's It's one of the reasons I admit it. 281 00:14:04,280 --> 00:14:07,600 Speaker 2: I get nervous traveling by car, you know, because if 282 00:14:07,640 --> 00:14:09,000 Speaker 2: I break down now, I've got to walk into a 283 00:14:09,080 --> 00:14:11,080 Speaker 2: repair shop. I don't know, I don't care if the 284 00:14:11,120 --> 00:14:12,840 Speaker 2: car is under warranty, and most of the time it 285 00:14:12,880 --> 00:14:16,240 Speaker 2: would be right. I've still got to trust what they're doing. 286 00:14:16,840 --> 00:14:19,760 Speaker 2: And I want that. I want that bond. I want 287 00:14:19,760 --> 00:14:22,520 Speaker 2: that connection with my repair shop. I want that connection 288 00:14:22,600 --> 00:14:25,640 Speaker 2: with my landscaper, my plumber, my doctor and so on. 289 00:14:25,800 --> 00:14:27,600 Speaker 2: I want to know the guy that's making my sandwiches 290 00:14:27,640 --> 00:14:30,320 Speaker 2: is having a good life, all right. You know, I'm 291 00:14:30,360 --> 00:14:36,000 Speaker 2: just I'm just built that way, brother. I don't want anybody. Yeah, So, 292 00:14:36,160 --> 00:14:38,080 Speaker 2: you know what, the fact that you made it out 293 00:14:38,080 --> 00:14:40,400 Speaker 2: of the dealership alive and the wheel didn't fall off, 294 00:14:41,800 --> 00:14:44,400 Speaker 2: I think it's probably time to go visit. You know, 295 00:14:44,600 --> 00:14:47,960 Speaker 2: your your trusted general repair shop, the guy around the corner, 296 00:14:48,560 --> 00:14:51,800 Speaker 2: and you know what, let's make it a lesson. Maybe 297 00:14:51,800 --> 00:14:53,480 Speaker 2: it's hey, can you take a look for this? Maybe 298 00:14:53,520 --> 00:14:55,880 Speaker 2: he charges you a half hour, maybe he doesn't carry, 299 00:14:56,240 --> 00:14:59,640 Speaker 2: but it's it's it's peace of mind. And you know, 300 00:14:59,720 --> 00:15:03,680 Speaker 2: how critical, how fast, how bad do you need this repair? 301 00:15:04,160 --> 00:15:07,360 Speaker 2: And if it's general age wear and tear at forty 302 00:15:07,400 --> 00:15:11,640 Speaker 2: thousand miles that this Honda needs all this, it's time 303 00:15:11,680 --> 00:15:13,480 Speaker 2: to get rid of the Honda. 304 00:15:13,640 --> 00:15:16,360 Speaker 5: Frankly, I'll admit that there's a lot of potholes in 305 00:15:16,360 --> 00:15:18,760 Speaker 5: my town. Sure charge a lot in taxes, but they 306 00:15:18,760 --> 00:15:20,920 Speaker 5: don't fix the potholes. And there's a lot of speed 307 00:15:20,960 --> 00:15:24,160 Speaker 5: bumps around too, But that should be normal wear and tear. 308 00:15:24,200 --> 00:15:24,880 Speaker 5: I would think I. 309 00:15:24,880 --> 00:15:28,280 Speaker 2: Would think, you know, I would think I like I said, 310 00:15:28,360 --> 00:15:31,200 Speaker 2: I think this is a question of how much, how fast, 311 00:15:31,680 --> 00:15:33,920 Speaker 2: and and you know, do you need it? This moment 312 00:15:34,040 --> 00:15:38,640 Speaker 2: is this life and death? You know if if and understand, 313 00:15:38,720 --> 00:15:41,200 Speaker 2: I've got customers that I have a great relationship with, 314 00:15:41,520 --> 00:15:43,680 Speaker 2: and I'll tell them, hey, three to six months from now, 315 00:15:43,680 --> 00:15:46,040 Speaker 2: this is what you're gonna need. The majority of them, Ron, 316 00:15:46,120 --> 00:15:47,200 Speaker 2: just do it now, get it over with. 317 00:15:47,760 --> 00:15:49,080 Speaker 5: Because you were in my neighborhood. 318 00:15:49,080 --> 00:15:50,800 Speaker 4: I'd go to you right, Yeah, I get that. 319 00:15:51,000 --> 00:15:53,080 Speaker 2: I believe me. I hear that all the time. You know, 320 00:15:53,120 --> 00:15:54,440 Speaker 2: problem is, i'd have to I'd have to have a 321 00:15:54,480 --> 00:15:58,160 Speaker 2: shop that would extend from Maine down to Florida out 322 00:15:58,200 --> 00:16:01,560 Speaker 2: to California. It's it's just crazy, But that's what you're 323 00:16:01,600 --> 00:16:02,040 Speaker 2: looking for. 324 00:16:02,120 --> 00:16:04,720 Speaker 5: Digital recall was It's like one sentence if you want 325 00:16:04,760 --> 00:16:07,080 Speaker 5: to hear what the original Yeah, what was it? The 326 00:16:07,200 --> 00:16:10,480 Speaker 5: problem centers around the rear subframe, which can corrode at 327 00:16:10,520 --> 00:16:13,760 Speaker 5: suspension mounting points and cause the rear suspension to fail. 328 00:16:15,320 --> 00:16:17,880 Speaker 2: Yeah, I've heard of this, and I think it's something. 329 00:16:17,960 --> 00:16:19,840 Speaker 2: I think it's something in the way it was assembled 330 00:16:19,920 --> 00:16:23,280 Speaker 2: or not assembled properly on the assembly line, and they're just. 331 00:16:23,280 --> 00:16:26,160 Speaker 5: They told me. All they did was tighten the bolt 332 00:16:26,240 --> 00:16:27,840 Speaker 5: and then for the next two days it made a 333 00:16:27,840 --> 00:16:30,600 Speaker 5: funny noise when we backed up, But the noise stopped. 334 00:16:30,280 --> 00:16:34,600 Speaker 2: It dissipated right because it settled itself into the metal. 335 00:16:34,760 --> 00:16:37,840 Speaker 2: I will tell you this from a positive side, and 336 00:16:37,880 --> 00:16:41,640 Speaker 2: it seems to be Honda's Mostly when Honda runs a 337 00:16:41,680 --> 00:16:47,000 Speaker 2: recall program, independent repair shops get very busy because they 338 00:16:47,120 --> 00:16:49,560 Speaker 2: get they do. I'm just stating in fact, you know, 339 00:16:50,160 --> 00:16:53,080 Speaker 2: you know what three grand. Three grand is a little 340 00:16:53,280 --> 00:16:56,200 Speaker 2: I've had people come in from the Honda dealer recall program. 341 00:16:56,400 --> 00:16:59,000 Speaker 2: You need seven thousand dollars of g whiz. How could 342 00:16:59,040 --> 00:17:01,280 Speaker 2: you be driving this car the street. I'd be so afraid. 343 00:17:01,280 --> 00:17:04,080 Speaker 2: And I look at it and I go, well, yeah, 344 00:17:04,080 --> 00:17:06,200 Speaker 2: it's due for breaks. The rest of its nonsense. 345 00:17:06,960 --> 00:17:10,720 Speaker 5: Wow, you know you're confirmed my suspicion, and unfortunately you're 346 00:17:10,720 --> 00:17:13,280 Speaker 5: making it sound even worse like it's a conspiracy that 347 00:17:13,320 --> 00:17:13,960 Speaker 5: they all do. 348 00:17:14,200 --> 00:17:16,919 Speaker 2: Listen, you gotta get you gotta get a second opinion 349 00:17:16,920 --> 00:17:19,400 Speaker 2: in this case. Like I said, it could be one pothole, 350 00:17:19,920 --> 00:17:23,440 Speaker 2: but what if it's not right? You know it's I'll 351 00:17:23,520 --> 00:17:26,359 Speaker 2: leave it here, Gary, I'll say it like this. You know, 352 00:17:26,480 --> 00:17:31,919 Speaker 2: during the course of the year, struts, exhaust catalytic converter 353 00:17:32,000 --> 00:17:37,479 Speaker 2: specifically are probably the least repairs we do now because 354 00:17:37,600 --> 00:17:39,920 Speaker 2: cars just don't need it. Good luck to you, kiddo. 355 00:17:40,080 --> 00:17:41,640 Speaker 2: I hope you find out what's really going on. I'm 356 00:17:41,680 --> 00:17:44,159 Speaker 2: running any of the car Doctor. We're back right after this. 357 00:17:48,000 --> 00:17:56,080 Speaker 5: Promises seats to the open road tonight. 358 00:17:57,760 --> 00:18:13,000 Speaker 2: We'll keep your Doctor Car Advice to write. You know, 359 00:18:13,119 --> 00:18:16,240 Speaker 2: the thing you have to remember in Gary's case, right, 360 00:18:16,920 --> 00:18:20,159 Speaker 2: is to be fair. The other side of that conversation 361 00:18:20,320 --> 00:18:23,159 Speaker 2: is there's great dealers out there, and this might be 362 00:18:23,200 --> 00:18:25,360 Speaker 2: a good dealer too, the Honda dealer that he's at, 363 00:18:26,000 --> 00:18:29,320 Speaker 2: but they're just not explaining it properly. What's the level 364 00:18:29,359 --> 00:18:33,440 Speaker 2: of need, what's the how important is it? Where is 365 00:18:33,480 --> 00:18:35,120 Speaker 2: it on a risk sale of one to ten, ten 366 00:18:35,200 --> 00:18:37,440 Speaker 2: being the worst? Is it a three? Is it a nine? 367 00:18:38,359 --> 00:18:40,720 Speaker 2: And that's what I think is missing from a lot 368 00:18:40,760 --> 00:18:45,199 Speaker 2: of repair explanation dealer, an independent shop otherwise. And I 369 00:18:45,240 --> 00:18:49,200 Speaker 2: think that's what sets the industry off and gets everybody thinking, Gee, 370 00:18:49,280 --> 00:18:51,240 Speaker 2: they told me I absolutely needed this, and I'm still 371 00:18:51,280 --> 00:18:55,520 Speaker 2: driving the car three months later. So it's it's it 372 00:18:55,560 --> 00:18:58,040 Speaker 2: really comes back to that relationship and the explanation. So 373 00:18:58,240 --> 00:19:01,480 Speaker 2: just food for thought, just something to think about. Let's 374 00:19:01,520 --> 00:19:03,320 Speaker 2: go over to Matt and Virginia Mett. Welcome to the 375 00:19:03,320 --> 00:19:04,560 Speaker 2: car doctor, sir. How can I help? 376 00:19:05,320 --> 00:19:07,720 Speaker 4: Thank you? I got a ninety seven electric. 377 00:19:07,400 --> 00:19:09,920 Speaker 2: Glide Okay, nice bike, Harley. 378 00:19:09,960 --> 00:19:11,520 Speaker 4: Yeah, I want to want to be the I want 379 00:19:11,520 --> 00:19:13,040 Speaker 4: to be the motorcycle doctor for a little bit. 380 00:19:13,119 --> 00:19:14,199 Speaker 2: Sure, go ahead, I'll play. 381 00:19:14,760 --> 00:19:17,240 Speaker 4: Okay, so we got kickback or I think I fixed 382 00:19:17,280 --> 00:19:20,440 Speaker 4: my problem. But But what I called you originally for 383 00:19:20,760 --> 00:19:22,800 Speaker 4: was that you hit the starter button and you get 384 00:19:22,800 --> 00:19:25,560 Speaker 4: a kickback on the motor and it puts a lot 385 00:19:25,560 --> 00:19:29,520 Speaker 4: of wear on that Uh, that clutch gear in this right. 386 00:19:29,520 --> 00:19:32,119 Speaker 2: The clutch assembly sure for the start of the starter clutch. 387 00:19:32,840 --> 00:19:36,120 Speaker 4: Yeah, I was trying to fiure out why it does that. 388 00:19:36,160 --> 00:19:37,679 Speaker 4: So I take the start around and I bring it, 389 00:19:37,760 --> 00:19:39,880 Speaker 4: bring it to a guy and he he goes, man, 390 00:19:39,920 --> 00:19:43,080 Speaker 4: you guys are you Harley guys always want that clutch 391 00:19:43,119 --> 00:19:45,560 Speaker 4: gear replaced wh's role with those Harleys. He's saying he's 392 00:19:45,600 --> 00:19:49,440 Speaker 4: an aftermarket guy and that and anyway that that's why 393 00:19:49,480 --> 00:19:51,800 Speaker 4: I thought i'd give you a call. But I think 394 00:19:51,840 --> 00:19:53,240 Speaker 4: I nailed down my answer. 395 00:19:53,359 --> 00:19:54,240 Speaker 2: What do you think it is? 396 00:19:54,960 --> 00:19:56,840 Speaker 4: Well, I did a couple of things. First, I checked 397 00:19:56,840 --> 00:19:59,720 Speaker 4: my timing I got. I tried to dial that right 398 00:19:59,760 --> 00:20:02,960 Speaker 4: in that That helped a little bit. Of course. I 399 00:20:03,040 --> 00:20:04,800 Speaker 4: checked the battery. He got to make sure the battery 400 00:20:04,880 --> 00:20:07,800 Speaker 4: was good. And then I, uh, it's not the compensator. 401 00:20:07,800 --> 00:20:10,200 Speaker 4: Everybody says, oh, it's the compensator, that's that's not it. 402 00:20:10,640 --> 00:20:12,960 Speaker 4: And then I went ahead and switched over to a 403 00:20:13,000 --> 00:20:19,560 Speaker 4: single fire ignition and that's well, it helped it a lot, right, 404 00:20:19,640 --> 00:20:22,439 Speaker 4: So the guy I bought the bike from me, you know, 405 00:20:22,480 --> 00:20:26,520 Speaker 4: I really pampered my Harley's and he had an aftermarket 406 00:20:26,600 --> 00:20:29,760 Speaker 4: starter in there. I went and finally it went bad, 407 00:20:29,840 --> 00:20:32,000 Speaker 4: and I was so I was so happy it went bad. 408 00:20:32,160 --> 00:20:34,120 Speaker 4: I'm like, God, I can now I can go put 409 00:20:34,160 --> 00:20:38,199 Speaker 4: a decent starter in the bike. And and between the 410 00:20:38,240 --> 00:20:41,800 Speaker 4: starter and the single fire ignition, I think I got 411 00:20:41,800 --> 00:20:42,440 Speaker 4: it nailed down. 412 00:20:42,560 --> 00:20:44,359 Speaker 2: And I would I would say you do, because those 413 00:20:44,400 --> 00:20:45,720 Speaker 2: are the areas I was going to send you to. 414 00:20:45,800 --> 00:20:49,399 Speaker 2: It's generally ignition or somebody's modified the ignition system, or 415 00:20:49,400 --> 00:20:51,320 Speaker 2: they're playing with timing, or they're trying to make it 416 00:20:51,400 --> 00:20:54,760 Speaker 2: run better because they know better, and you know, it doesn't. 417 00:20:54,880 --> 00:20:58,119 Speaker 2: It doesn't work like that. And frankly, whether it's a 418 00:20:58,160 --> 00:21:00,679 Speaker 2: car or a bike, you know, the actor's got a 419 00:21:00,720 --> 00:21:02,520 Speaker 2: reason for doing things the way they do it. And 420 00:21:02,560 --> 00:21:05,280 Speaker 2: every time you modify something, you've got to compensate somewhere 421 00:21:05,280 --> 00:21:08,040 Speaker 2: else or just for something else and make changes. 422 00:21:09,240 --> 00:21:11,639 Speaker 4: Yeah, you know, I'm on that page. So I'm on 423 00:21:11,680 --> 00:21:14,560 Speaker 4: that page. Everybody. Everybody wants to fix their hardly better. 424 00:21:15,000 --> 00:21:16,879 Speaker 4: And it's he kind of I mean the fact that 425 00:21:16,880 --> 00:21:18,760 Speaker 4: he did things for a reason. I'm with you there. 426 00:21:18,920 --> 00:21:21,399 Speaker 2: You know, well, you know what I always think about, 427 00:21:22,200 --> 00:21:24,480 Speaker 2: think about it, just for some reason. This is the 428 00:21:24,520 --> 00:21:27,600 Speaker 2: example that sticks in my head. Met think about you know, 429 00:21:27,640 --> 00:21:30,080 Speaker 2: in the sixties, the seventies, in the eighties, before the 430 00:21:30,160 --> 00:21:33,919 Speaker 2: dark times at General Motors, think about how many millions 431 00:21:33,920 --> 00:21:35,199 Speaker 2: of engines they've built. 432 00:21:35,880 --> 00:21:37,159 Speaker 4: Yeah, I do, And. 433 00:21:37,600 --> 00:21:39,800 Speaker 2: You know how many? How many two eighty threes and 434 00:21:39,840 --> 00:21:42,359 Speaker 2: three twenty sevens and three fifties that just ran and 435 00:21:42,440 --> 00:21:44,000 Speaker 2: ran and ran and ran and ran. 436 00:21:45,680 --> 00:21:47,440 Speaker 4: Exactly. They know what they're doing. 437 00:21:47,520 --> 00:21:49,680 Speaker 2: They know what they're doing. It makes you wonder what's 438 00:21:49,680 --> 00:21:51,800 Speaker 2: going on now. And not just GM, but a lot 439 00:21:51,800 --> 00:21:55,480 Speaker 2: of the car companies. You know, if you ever got 440 00:21:55,480 --> 00:21:57,480 Speaker 2: a chance to sit around with a bunch of mechanics 441 00:21:57,480 --> 00:22:01,040 Speaker 2: and you know that are old like you know, people 442 00:22:01,080 --> 00:22:04,399 Speaker 2: line there and you know what went wrong? We'll tell you. 443 00:22:04,480 --> 00:22:07,480 Speaker 2: We think the majority of stuff today is junk. It's 444 00:22:07,520 --> 00:22:10,119 Speaker 2: made like junk, it acts like junk, it breaks like junk. 445 00:22:10,840 --> 00:22:14,000 Speaker 2: There's just no longevity to it. Eighty ninety one hundred 446 00:22:14,040 --> 00:22:16,280 Speaker 2: thousand miles all of a sudden, here I'll tell you 447 00:22:17,160 --> 00:22:20,879 Speaker 2: a lesson in stupidity. I had a twenty eighteen be 448 00:22:20,960 --> 00:22:23,720 Speaker 2: my therapist for a minute, Maddie, I had a twenty 449 00:22:23,760 --> 00:22:30,119 Speaker 2: eighteen Jeep Grand Cherokee this week. Customer complaint, young couple 450 00:22:30,560 --> 00:22:34,040 Speaker 2: having their second child driving a ninety six thousand mile Jeep, which, 451 00:22:34,080 --> 00:22:36,000 Speaker 2: right away, that's a problem because it's right on the 452 00:22:36,080 --> 00:22:39,360 Speaker 2: verge of everything failing. The air conditioning doesn't work. She's 453 00:22:39,359 --> 00:22:43,280 Speaker 2: seven months pregnant. She needs air conditioning. Okay, I get that. 454 00:22:45,680 --> 00:22:48,880 Speaker 2: The AC compressor doesn't kick on. It's got a full 455 00:22:49,000 --> 00:22:53,240 Speaker 2: charge of refrigerant. Electrically, it's not turning on the compressor. 456 00:22:54,480 --> 00:22:55,800 Speaker 2: I trace out the fault. 457 00:22:56,400 --> 00:22:56,760 Speaker 4: Now. 458 00:22:57,000 --> 00:22:58,960 Speaker 2: The way you do this is you take a scan tool. 459 00:22:59,040 --> 00:23:02,560 Speaker 2: I look, I can bring up the command control for 460 00:23:02,800 --> 00:23:04,600 Speaker 2: AC and I can hit the button on the dish 461 00:23:04,640 --> 00:23:08,680 Speaker 2: and I see the scan tool change from AC request 462 00:23:08,880 --> 00:23:12,000 Speaker 2: No to AC request yes. So the button is working, right, 463 00:23:12,040 --> 00:23:14,359 Speaker 2: the control head is working. I can see, hey, turn 464 00:23:14,359 --> 00:23:16,600 Speaker 2: on the air conditioning. What are you doing? That control 465 00:23:16,640 --> 00:23:19,320 Speaker 2: head sends a request out to the powertrain control module, 466 00:23:19,320 --> 00:23:24,040 Speaker 2: the engine controller. The engine controller grounds the blue yellow 467 00:23:24,119 --> 00:23:26,200 Speaker 2: wire on Pin nine that feeds up to the power 468 00:23:26,280 --> 00:23:30,520 Speaker 2: distribution center under the hood. The AC relay. As long 469 00:23:30,520 --> 00:23:33,320 Speaker 2: as that has two powers in another ground will then 470 00:23:33,400 --> 00:23:37,760 Speaker 2: activate and energize the AC compressor and you've got cold, right, 471 00:23:38,680 --> 00:23:41,800 Speaker 2: So I one step through another I pinned it down. Hey, 472 00:23:41,800 --> 00:23:45,560 Speaker 2: i've got a bad AC relay. Good good, I need 473 00:23:45,600 --> 00:23:47,840 Speaker 2: an AC relay. You know how much that relay was? 474 00:23:48,760 --> 00:23:52,359 Speaker 2: I hope it was ten dollars on thousand bucks. That's 475 00:23:52,400 --> 00:23:57,480 Speaker 2: ridiculous now you know why No, Because they attach the 476 00:23:57,520 --> 00:23:59,919 Speaker 2: AC relay to the main board of the power to 477 00:24:00,000 --> 00:24:03,879 Speaker 2: distribution center. Yeah, and it's a solid part. You can't 478 00:24:03,920 --> 00:24:07,399 Speaker 2: it's the one relay you can't change. Actually, the horn 479 00:24:07,440 --> 00:24:09,920 Speaker 2: relay is in there too. You can't change the horn 480 00:24:10,040 --> 00:24:14,359 Speaker 2: relay or the AC relay. It's it's ridiculous. It's a 481 00:24:14,480 --> 00:24:16,160 Speaker 2: thousand dollars piece of plastic. 482 00:24:16,920 --> 00:24:19,480 Speaker 4: Yeah, that's ridiculous. And that was that worries me. So 483 00:24:19,560 --> 00:24:23,200 Speaker 4: the single fire ignition I put in, I wonder how 484 00:24:23,240 --> 00:24:26,520 Speaker 4: long that's going to last me? You know, I mean 485 00:24:26,800 --> 00:24:28,760 Speaker 4: the mission that was in the bike. It's a thirty 486 00:24:28,840 --> 00:24:31,320 Speaker 4: year old bike. It was working. It's just I think 487 00:24:31,359 --> 00:24:34,480 Speaker 4: it works better now. But I just don't know that. 488 00:24:34,960 --> 00:24:36,879 Speaker 4: You know, you got to wonder about the longevity of 489 00:24:36,960 --> 00:24:37,639 Speaker 4: new products. 490 00:24:37,880 --> 00:24:40,919 Speaker 2: Well, you worry about the longevity. You worry about you know, 491 00:24:41,040 --> 00:24:44,840 Speaker 2: if you had gotten a replacement module or a replacement 492 00:24:44,840 --> 00:24:48,880 Speaker 2: triple Strike or double Strike ignition for that Harley, would 493 00:24:48,920 --> 00:24:50,639 Speaker 2: it work as well as the original? 494 00:24:51,640 --> 00:24:53,920 Speaker 4: Well, I was considering that, but I don't I don't 495 00:24:53,960 --> 00:24:57,600 Speaker 4: know that anything I get now is geeze. I don't 496 00:24:57,600 --> 00:24:59,760 Speaker 4: know if I'd be able to get an original ignition 497 00:25:02,160 --> 00:25:04,760 Speaker 4: without it being a used one from from eBay. 498 00:25:05,000 --> 00:25:08,040 Speaker 2: So maybe you carry an extra system in the saddle. 499 00:25:07,760 --> 00:25:08,720 Speaker 3: Bags I was. 500 00:25:08,920 --> 00:25:09,720 Speaker 4: I was thinking of that. 501 00:25:09,920 --> 00:25:12,280 Speaker 2: Yeah, it's you know, it makes you feel better because. 502 00:25:12,040 --> 00:25:15,040 Speaker 4: When you you know, carry if I carry it, I 503 00:25:15,080 --> 00:25:16,320 Speaker 4: won't need it. Yeah. 504 00:25:16,400 --> 00:25:18,159 Speaker 2: Well, and that's you know, and this is this is 505 00:25:18,160 --> 00:25:22,320 Speaker 2: the problem with vintage cars. Right, So someday I'm gonna 506 00:25:22,320 --> 00:25:24,520 Speaker 2: stop fussing and I'm really gonna drive my seventy two 507 00:25:24,520 --> 00:25:28,400 Speaker 2: money Carlo. I'm gonna I'm going to relive my college days. 508 00:25:28,480 --> 00:25:28,640 Speaker 3: Right. 509 00:25:28,840 --> 00:25:31,520 Speaker 4: You can carry all the tools in your in your trunk. 510 00:25:31,760 --> 00:25:35,639 Speaker 2: Well, but I'll need to because you know, when I 511 00:25:35,680 --> 00:25:38,439 Speaker 2: first drove that car in the seventies, I would go 512 00:25:38,640 --> 00:25:41,200 Speaker 2: north to Maine and south to the Carolina's in Florida, 513 00:25:41,480 --> 00:25:43,200 Speaker 2: and if I broke down, I could walk into any 514 00:25:43,200 --> 00:25:46,040 Speaker 2: autoparts store and get half the car and we're done. 515 00:25:46,680 --> 00:25:50,280 Speaker 2: Yeah you can't. I challenge anybody to go find a 516 00:25:50,320 --> 00:25:52,920 Speaker 2: water pump for a small block Chevy on a Saturday afternoon, 517 00:25:53,000 --> 00:25:57,359 Speaker 2: lickety split. It's it's not that easy anymore. And there's 518 00:25:57,520 --> 00:25:59,920 Speaker 2: you know there they it's become I won't say that 519 00:26:00,160 --> 00:26:03,080 Speaker 2: made it that way, meaning the industry and society, but 520 00:26:03,640 --> 00:26:06,159 Speaker 2: you know, the advancement of technology and the creation of 521 00:26:06,200 --> 00:26:10,680 Speaker 2: the high tech automobile has eliminated, has eliminated simple, has 522 00:26:10,680 --> 00:26:15,359 Speaker 2: eliminated where the parts houses could make profit on smaller parts. 523 00:26:15,400 --> 00:26:17,679 Speaker 2: And now they've got to carry everything electronic if they 524 00:26:17,680 --> 00:26:18,520 Speaker 2: can even get it. 525 00:26:19,359 --> 00:26:20,359 Speaker 4: It's anymore. 526 00:26:20,520 --> 00:26:23,920 Speaker 2: It's it's no fun anymore, brother, it really isn't. It's 527 00:26:23,960 --> 00:26:26,560 Speaker 2: you can tinker and stay within the twenty mile radius 528 00:26:26,560 --> 00:26:28,520 Speaker 2: of the house, but beyond the scope of Triple A 529 00:26:29,200 --> 00:26:29,800 Speaker 2: you're doomed. 530 00:26:30,440 --> 00:26:33,400 Speaker 4: So no way, we're we're riding. I got I got 531 00:26:33,400 --> 00:26:35,560 Speaker 4: a group when we ride. So that's just the way 532 00:26:35,560 --> 00:26:36,080 Speaker 4: it's going to be. 533 00:26:36,200 --> 00:26:38,480 Speaker 2: You know what. You know what, Maddie, stay on the line, 534 00:26:38,600 --> 00:26:40,600 Speaker 2: have Tom, give Tom your information. I'm gonna send you 535 00:26:40,600 --> 00:26:42,360 Speaker 2: out to ronin any in the car doctor coffee cup, 536 00:26:42,359 --> 00:26:44,080 Speaker 2: you and I can have coffee in the mornings together. 537 00:26:44,080 --> 00:26:48,400 Speaker 2: How does that sound. I enjoyed our conversation. You be well, sir. 538 00:26:48,440 --> 00:26:50,360 Speaker 2: I'm running any in the car doctor, I'll be back 539 00:26:50,440 --> 00:27:09,080 Speaker 2: right after this. Welcome back. Let's go over and talk 540 00:27:09,160 --> 00:27:12,280 Speaker 2: to Jason Alabama. Jason, Welcome to the car doctor, Sir, 541 00:27:12,280 --> 00:27:12,840 Speaker 2: How can I help? 542 00:27:14,400 --> 00:27:14,600 Speaker 5: Oh? 543 00:27:14,720 --> 00:27:18,200 Speaker 3: Yeah, I got that miles of six two thousand and six. 544 00:27:18,400 --> 00:27:22,399 Speaker 3: These sis. I put a water outlet on it and 545 00:27:24,000 --> 00:27:26,439 Speaker 3: replaced it with a and put a starter on it 546 00:27:26,440 --> 00:27:30,440 Speaker 3: because it's no crank, no start. I put the water 547 00:27:30,480 --> 00:27:34,560 Speaker 3: outlet on it because it was running out. I'm running hot. 548 00:27:34,960 --> 00:27:37,199 Speaker 3: The other water outlet it busted when I put that 549 00:27:37,240 --> 00:27:41,320 Speaker 3: one on, and I thought it was a starter, so 550 00:27:41,359 --> 00:27:44,080 Speaker 3: I replaced it. And now it's no crank, no start, 551 00:27:44,119 --> 00:27:46,480 Speaker 3: And I've tried everything that I can think of. Can't 552 00:27:46,520 --> 00:27:48,680 Speaker 3: get it running well. 553 00:27:48,840 --> 00:27:51,760 Speaker 2: The starter won't engage. You're saying when you when you 554 00:27:51,840 --> 00:27:53,440 Speaker 2: hit the key, the starter doesn't activate. 555 00:27:55,520 --> 00:28:02,120 Speaker 3: Well, it's I can't tell. I mean, and I done 556 00:28:02,320 --> 00:28:04,720 Speaker 3: run the battery down. I got to chase a good bad. 557 00:28:04,760 --> 00:28:06,920 Speaker 3: I just got to charge it back up. But when 558 00:28:06,920 --> 00:28:10,760 Speaker 3: it was the battery was hot. Even after I replaced 559 00:28:10,760 --> 00:28:13,359 Speaker 3: the starter, I couldn't hear a click or nothing. I 560 00:28:13,400 --> 00:28:18,240 Speaker 3: couldn't hear it engage. But it's a no crank, no start. 561 00:28:18,040 --> 00:28:20,680 Speaker 2: Okay, So well, well don't stop saying no start because 562 00:28:20,680 --> 00:28:22,080 Speaker 2: if it doesn't crank, it won't start. 563 00:28:22,200 --> 00:28:25,600 Speaker 3: Right, let's yes, I'm saying no crank, right, no crank. 564 00:28:25,640 --> 00:28:28,000 Speaker 2: So we've got a no crank condition. How many wires 565 00:28:28,040 --> 00:28:28,720 Speaker 2: going to the starter? 566 00:28:30,240 --> 00:28:30,440 Speaker 3: Uh? 567 00:28:30,480 --> 00:28:30,720 Speaker 4: Too? 568 00:28:31,000 --> 00:28:31,119 Speaker 5: Right? 569 00:28:31,200 --> 00:28:32,520 Speaker 2: You got a heavy battery cable? 570 00:28:34,080 --> 00:28:36,880 Speaker 3: And well, it's just it's just one wire. It's just one. 571 00:28:37,280 --> 00:28:41,160 Speaker 3: It's the starter wire. But it's got a just a 572 00:28:41,240 --> 00:28:44,760 Speaker 3: knight on a on the starter. It's got like it's 573 00:28:44,800 --> 00:28:48,280 Speaker 3: got three but only one starter wire that runs to it. 574 00:28:48,800 --> 00:28:50,560 Speaker 3: But yeah, I do I have jumper cables? 575 00:28:50,720 --> 00:28:52,760 Speaker 2: Well, no, no, you have a you have a battery 576 00:28:52,760 --> 00:28:57,480 Speaker 2: cable going to the stud of the starter, correct, yeah, right, 577 00:28:57,560 --> 00:29:01,200 Speaker 2: And then you've got is it a black yellow, black purple? 578 00:29:01,280 --> 00:29:03,400 Speaker 2: You've got a singular wire that goes down to one 579 00:29:03,400 --> 00:29:06,320 Speaker 2: of the spade terminals that pushes on it's black. 580 00:29:06,680 --> 00:29:06,880 Speaker 4: Right. 581 00:29:07,720 --> 00:29:12,120 Speaker 2: So if we were to disconnect that that solenoid wire 582 00:29:13,120 --> 00:29:14,880 Speaker 2: and hit the key, and we had a vault meter 583 00:29:14,960 --> 00:29:19,280 Speaker 2: hooked up right, one positive into that the other leg 584 00:29:19,320 --> 00:29:22,240 Speaker 2: to ground, does the vault meter show power? 585 00:29:23,280 --> 00:29:26,080 Speaker 3: Well, that's what that was my nets. That was the 586 00:29:26,160 --> 00:29:30,160 Speaker 3: next thing. I was gone, travels hoped the mater up 587 00:29:30,160 --> 00:29:34,680 Speaker 3: to it and check that. But like I say, I 588 00:29:34,720 --> 00:29:36,400 Speaker 3: don't know if I said or not. I'm gonna do 589 00:29:36,480 --> 00:29:36,880 Speaker 3: that just so. 590 00:29:37,120 --> 00:29:40,600 Speaker 2: I get home, right, I mean, and and listen and 591 00:29:40,640 --> 00:29:43,200 Speaker 2: you'll see me do this still to this day. Whenever 592 00:29:43,240 --> 00:29:45,200 Speaker 2: I hook up a meter, I hook up the ground 593 00:29:45,280 --> 00:29:47,760 Speaker 2: leg to the battery. I will take the positive leg 594 00:29:48,120 --> 00:29:50,600 Speaker 2: and touch the positive post of the battery. Do I 595 00:29:50,600 --> 00:29:52,080 Speaker 2: have a good And that tells me right off the 596 00:29:52,080 --> 00:29:56,000 Speaker 2: bad good ground Just practicing good mechanics, right yeah. And 597 00:29:56,240 --> 00:29:58,040 Speaker 2: then it's just a matter of what do I have. 598 00:29:58,320 --> 00:29:59,840 Speaker 2: You know, do I have feed to the starter? So 599 00:30:00,680 --> 00:30:02,960 Speaker 2: if I have feed to the starter solenoid, then is 600 00:30:03,000 --> 00:30:05,920 Speaker 2: the problem in that cable that runs down to the solenoid? 601 00:30:06,400 --> 00:30:08,680 Speaker 2: Could there be corrosion inside that cable? And then I 602 00:30:08,680 --> 00:30:12,120 Speaker 2: would have to vaultage drop that positive cable down to 603 00:30:12,160 --> 00:30:13,960 Speaker 2: the starter or as you say, if you wanted, you 604 00:30:13,960 --> 00:30:17,040 Speaker 2: could jump across it. Put a battery you know, positive 605 00:30:17,080 --> 00:30:19,840 Speaker 2: to jumper cable to the positive and then a jumper 606 00:30:19,840 --> 00:30:21,560 Speaker 2: cable down to the battery stud or to the stud 607 00:30:21,600 --> 00:30:23,680 Speaker 2: on the starter. If you can get to it, but yeah, 608 00:30:23,960 --> 00:30:27,040 Speaker 2: we've got to get at the crank over the engine 609 00:30:27,120 --> 00:30:29,480 Speaker 2: ran the last time was this Has this car sat 610 00:30:29,520 --> 00:30:31,880 Speaker 2: for any length of time or the engine just one 611 00:30:31,920 --> 00:30:33,560 Speaker 2: day decided not to crank anymore? 612 00:30:34,560 --> 00:30:39,280 Speaker 3: Well, anaphrase, had had blown over everything up under the 613 00:30:39,280 --> 00:30:42,160 Speaker 3: hood because it was coming out of the top at 614 00:30:42,160 --> 00:30:44,880 Speaker 3: the other end of the hose or the water house. 615 00:30:44,960 --> 00:30:48,640 Speaker 3: Invested it was on this car. The starter sets on 616 00:30:48,680 --> 00:30:52,040 Speaker 3: top of the transmission and the waterhouse and sets right 617 00:30:52,080 --> 00:30:57,280 Speaker 3: above the starter, right okay, And it was blowing water 618 00:30:57,760 --> 00:31:01,560 Speaker 3: toward the battery post. So I'm wondering if that amount 619 00:31:01,600 --> 00:31:05,600 Speaker 3: of college corrosion on any of the negative and pause it. 620 00:31:06,440 --> 00:31:10,600 Speaker 2: It would have to be so quick, Jason, unless this 621 00:31:10,680 --> 00:31:14,200 Speaker 2: car sat for an extended length of time just out 622 00:31:14,200 --> 00:31:17,400 Speaker 2: of curiosity. The coolant level in the radiator is good, 623 00:31:17,440 --> 00:31:21,440 Speaker 2: it holds, it doesn't leak anymore. It's not mysteriously down 624 00:31:21,480 --> 00:31:24,320 Speaker 2: after sitting overnight. And then the oil level is okay. 625 00:31:25,360 --> 00:31:27,920 Speaker 3: Yeah, it's been setting for about a week and it's 626 00:31:28,000 --> 00:31:31,800 Speaker 3: the still fully even after I put the new water 627 00:31:31,840 --> 00:31:32,440 Speaker 3: housing on it. 628 00:31:32,480 --> 00:31:35,480 Speaker 2: All right, and then and then the engine oil level 629 00:31:35,560 --> 00:31:39,560 Speaker 2: is good. No mysterious looking substances in there. I'm just 630 00:31:40,280 --> 00:31:42,120 Speaker 2: I don't think so. I think it'd be a reach 631 00:31:42,160 --> 00:31:43,720 Speaker 2: of me to say it, But I'm just thinking. Do 632 00:31:44,080 --> 00:31:46,360 Speaker 2: I have the potential for a hydrostatic lock issue? Is 633 00:31:46,400 --> 00:31:49,640 Speaker 2: there coolant in a cylinder keeping the engine from cranking over? 634 00:31:49,800 --> 00:31:52,640 Speaker 2: I don't think so. If there is a bolt on 635 00:31:52,680 --> 00:31:55,800 Speaker 2: the front of the crank, I would just, for giggles, 636 00:31:55,840 --> 00:31:57,720 Speaker 2: try and turn the engine over by hand, just to 637 00:31:57,760 --> 00:32:01,600 Speaker 2: see that the engine is still loose. But I think 638 00:32:01,640 --> 00:32:05,160 Speaker 2: the easiest thing you can do here is to just, 639 00:32:05,280 --> 00:32:08,200 Speaker 2: you know, verify why doesn't the starter work? Simple couple 640 00:32:08,240 --> 00:32:10,720 Speaker 2: of wires and you know, checks of power and voltage 641 00:32:11,320 --> 00:32:13,440 Speaker 2: and see where you go. And then once you know 642 00:32:13,480 --> 00:32:15,200 Speaker 2: if the starter is good or not, if the signal 643 00:32:15,240 --> 00:32:17,320 Speaker 2: to the starter is good or not for that matter, 644 00:32:17,400 --> 00:32:19,840 Speaker 2: take the starter back out, use your jumper cables across 645 00:32:19,840 --> 00:32:22,600 Speaker 2: the battery, activate the starter on the bench, clamp it 646 00:32:22,600 --> 00:32:25,160 Speaker 2: in avice. Does the starter motor work? Is it a 647 00:32:25,200 --> 00:32:28,400 Speaker 2: good starter? New doesn't mean good, and I've seen stranger things. 648 00:32:28,600 --> 00:32:31,280 Speaker 2: Let's focus on the starter motor for now. Jason, call 649 00:32:31,280 --> 00:32:32,840 Speaker 2: me back next week, let me know what you find. 650 00:32:32,880 --> 00:32:34,800 Speaker 2: I'm running andy in the car. Doctor. We'll be back 651 00:32:34,880 --> 00:32:54,720 Speaker 2: right after this. So a little bit of bad news 652 00:32:54,720 --> 00:32:57,800 Speaker 2: this week. The Ranger. Now, you know, I talk to 653 00:32:57,800 --> 00:33:00,400 Speaker 2: you guys about my cars like they're members of the family. Right, 654 00:33:01,360 --> 00:33:02,920 Speaker 2: it's got to be a weird dinner out sitting around 655 00:33:02,920 --> 00:33:05,640 Speaker 2: the dinner table with me. But the Ranger that we've 656 00:33:05,680 --> 00:33:09,160 Speaker 2: been talking about here on this radio show since it 657 00:33:09,160 --> 00:33:11,480 Speaker 2: can't be since two thousand and four when I got it. God, 658 00:33:11,480 --> 00:33:14,440 Speaker 2: have I been on the air that long. So the 659 00:33:14,560 --> 00:33:18,520 Speaker 2: Ranger has started to develop a sweet smell inside the car, 660 00:33:19,320 --> 00:33:22,800 Speaker 2: and it's probably the heater core starting to see. Oh, 661 00:33:22,840 --> 00:33:24,920 Speaker 2: I can assure you it's not because you're sitting in it. Well, 662 00:33:24,960 --> 00:33:27,320 Speaker 2: it could be. I knew I gave you the opening. 663 00:33:27,400 --> 00:33:31,320 Speaker 2: Just be grateful I gave you the line. So yeah, yeah, 664 00:33:31,360 --> 00:33:32,920 Speaker 2: we didn't Royal change on it this week, and we 665 00:33:33,240 --> 00:33:35,800 Speaker 2: noticed that, so we poured a bottle of KCl in 666 00:33:36,080 --> 00:33:39,880 Speaker 2: ran it around and again. You know, here's another example 667 00:33:39,880 --> 00:33:42,400 Speaker 2: of using a product that actually works. Caceal actually did 668 00:33:42,480 --> 00:33:45,760 Speaker 2: seal the heater core. Now why would I do that? Well, 669 00:33:45,840 --> 00:33:49,880 Speaker 2: at two hundred and twenty nine and two miles, I 670 00:33:49,920 --> 00:33:53,400 Speaker 2: don't see the point in taking the dashboard back out 671 00:33:53,440 --> 00:33:56,040 Speaker 2: of the Ranger to reseal the heater core that isn't 672 00:33:56,120 --> 00:33:58,880 Speaker 2: actually available from for it anymore, and I couldn't find 673 00:33:58,880 --> 00:34:02,480 Speaker 2: one in a brand that I liked the aftermarket. I 674 00:34:02,520 --> 00:34:04,600 Speaker 2: have no problem with the kcal in there. It's gonna 675 00:34:04,640 --> 00:34:07,160 Speaker 2: work just fine. It already is working. It's it's sealed 676 00:34:07,160 --> 00:34:09,600 Speaker 2: that the smell has gone away. But the point is 677 00:34:09,680 --> 00:34:11,600 Speaker 2: sometimes you just got to look at those older cars 678 00:34:11,600 --> 00:34:14,440 Speaker 2: and think outside the box to fix them, because hanging 679 00:34:14,480 --> 00:34:16,040 Speaker 2: on to them might be the better way to go. 680 00:34:16,200 --> 00:34:18,520 Speaker 2: I'm running ad in the Car Doctor till the next time. 681 00:34:18,600 --> 00:34:25,120 Speaker 2: Good mechanics aren't expensive, they're priceless. Car Doctor Carr advice 682 00:34:25,280 --> 00:34:26,000 Speaker 2: to ride