1 00:00:01,440 --> 00:00:05,640 Speaker 1: The Jewil Show on demand. It's another Jebil phone frame 2 00:00:06,040 --> 00:00:16,560 Speaker 1: Weday Mornings on the twenties. Hello, Hey, it's Officer Peteakins 3 00:00:16,680 --> 00:00:19,000 Speaker 1: up here in tech support, pulling you over because you 4 00:00:19,079 --> 00:00:24,360 Speaker 1: got a ticket. Oh okay, I just joshing with you. 5 00:00:24,520 --> 00:00:26,480 Speaker 1: I'm up here in tech support, and um, you submitted 6 00:00:26,520 --> 00:00:30,200 Speaker 1: a ticket. What's the problem, bob? Um it's like not 7 00:00:30,280 --> 00:00:33,839 Speaker 1: wanting me log in. Sometimes they crashes and not respond. 8 00:00:34,440 --> 00:00:36,720 Speaker 1: H Are you listening? I'm gonna send you on to 9 00:00:36,760 --> 00:00:38,960 Speaker 1: someone else because I gotta handle a thing real quick. Okay, please? 10 00:00:38,960 --> 00:00:45,680 Speaker 1: All hell was that this is a luxA with tech support? 11 00:00:45,720 --> 00:00:48,479 Speaker 1: Can I start with your P number? Please? It's uh 12 00:00:49,120 --> 00:00:53,200 Speaker 1: two one two? Oh? What is your first and last name? Sean? 13 00:00:54,200 --> 00:00:56,400 Speaker 1: So I'm gonna help you with I can't get any 14 00:00:56,400 --> 00:00:59,200 Speaker 1: stuff done at all. Um, I can't walk into any 15 00:00:59,200 --> 00:01:02,360 Speaker 1: of my apps. Okay, yeah, okay, I'm just going through 16 00:01:02,400 --> 00:01:06,399 Speaker 1: somebody's notes here I actually see. Oh. Um, that's definitely 17 00:01:06,440 --> 00:01:08,160 Speaker 1: gonna get you locked out of your computer or work, sir. 18 00:01:08,880 --> 00:01:10,880 Speaker 1: I don't understand, Like what did you? Can you just 19 00:01:10,880 --> 00:01:13,000 Speaker 1: tell you don't understand? I mean it's pretty obvious, like 20 00:01:13,040 --> 00:01:15,360 Speaker 1: what you can and cannot do on your work computer, 21 00:01:15,720 --> 00:01:18,480 Speaker 1: and as a female, I'm disgusted to even be working 22 00:01:18,480 --> 00:01:20,959 Speaker 1: with someone at your low level, and you should be 23 00:01:20,959 --> 00:01:29,160 Speaker 1: disgusted with your song. Excuse me, hell cybersecurity, this is 24 00:01:29,160 --> 00:01:32,919 Speaker 1: Evan Cybersecurity. I spit a ticket to give my computer 25 00:01:33,080 --> 00:01:34,760 Speaker 1: reset so I can sign in. But they said they 26 00:01:34,720 --> 00:01:37,320 Speaker 1: found something on my computer. What what did you guys find? 27 00:01:37,440 --> 00:01:39,080 Speaker 1: I literally don't know what you're talking about. Well, if 28 00:01:39,080 --> 00:01:41,480 Speaker 1: anyone's getting transferred to me, i'm you might have been 29 00:01:41,480 --> 00:01:45,360 Speaker 1: fired already. Let me pull it up fired? Whoa? Oh 30 00:01:45,480 --> 00:01:48,000 Speaker 1: Sean what? Just tell me, man, just tell me. I 31 00:01:48,840 --> 00:01:51,720 Speaker 1: think you looked out for a reason. Um, they might 32 00:01:51,760 --> 00:01:53,720 Speaker 1: have skipped a step. I'm going to transfer you to 33 00:01:53,760 --> 00:01:57,120 Speaker 1: the team that handles stuff before me. Okay, what was 34 00:01:57,160 --> 00:02:03,960 Speaker 1: before you? What are you talking about? Oh my god? Hello, terminations? 35 00:02:04,040 --> 00:02:07,840 Speaker 1: Is ted ever? Oh? How can I help Terminations? Yes, sir? 36 00:02:07,920 --> 00:02:12,120 Speaker 1: Who am I speaking with? I'm Sean San okay, and 37 00:02:12,200 --> 00:02:14,560 Speaker 1: you have called the terminations department because you have an 38 00:02:14,600 --> 00:02:16,760 Speaker 1: issue with something or did somebody trance to get them 39 00:02:16,760 --> 00:02:18,519 Speaker 1: any money? I don't even know what. How awful is 40 00:02:18,520 --> 00:02:20,680 Speaker 1: our company's tex support up? You guys have been pulling 41 00:02:20,680 --> 00:02:24,640 Speaker 1: my leg here around are you currently being terminated or not? 42 00:02:25,000 --> 00:02:26,560 Speaker 1: Why would I be to clock in if I was 43 00:02:26,560 --> 00:02:28,880 Speaker 1: going to be terminated? Did you speak to anybody before me? 44 00:02:29,440 --> 00:02:33,720 Speaker 1: Like four people? And what what did they share with you? Nothing? 45 00:02:33,800 --> 00:02:35,399 Speaker 1: I literally tried to ask them what the heck they found? 46 00:02:35,400 --> 00:02:37,120 Speaker 1: They said they found thing. I'm a computer. I've been 47 00:02:37,160 --> 00:02:39,079 Speaker 1: here for like the last thirty minutes trying to get 48 00:02:39,080 --> 00:02:43,560 Speaker 1: some help. It's confusing now I'm here talking to you. 49 00:02:43,600 --> 00:02:45,440 Speaker 1: So you went to tech support, you had a ticket 50 00:02:45,440 --> 00:02:48,000 Speaker 1: for a problem? Yes? And then what was the exchange 51 00:02:48,000 --> 00:02:50,560 Speaker 1: with the next person you spoke with? Can you just 52 00:02:50,639 --> 00:02:53,680 Speaker 1: help me? Man? Well, I'm thinking what I'm trying to do. 53 00:02:53,720 --> 00:02:55,480 Speaker 1: If you could give me a name, sir, I haven't 54 00:02:55,639 --> 00:02:57,600 Speaker 1: haven't even not even got the pleasure of your name yet. 55 00:02:57,800 --> 00:03:00,440 Speaker 1: If I can look up your name of my system, dude, 56 00:03:01,000 --> 00:03:07,400 Speaker 1: tame Sean, I'm pulling it up right now, and oh boy, 57 00:03:08,000 --> 00:03:11,040 Speaker 1: you're not a boy, Shan. What are you talking about? Well, 58 00:03:11,080 --> 00:03:13,040 Speaker 1: before we continue our conversation any further, I just need 59 00:03:13,080 --> 00:03:14,280 Speaker 1: to get someone else on the line. I see the 60 00:03:14,280 --> 00:03:16,200 Speaker 1: whole call logger who people you spoke with today? And 61 00:03:16,240 --> 00:03:18,120 Speaker 1: I'm gonna grab Alexa real quick, just one second I'll 62 00:03:18,160 --> 00:03:23,560 Speaker 1: transfer on the end. What fine, fine? Hey Tap? What's up? Hey, Alexa? 63 00:03:23,600 --> 00:03:25,760 Speaker 1: How are you doing? I'm doing well? How are you? Hey? 64 00:03:25,840 --> 00:03:27,840 Speaker 1: I am not too bad, but I just wanted to 65 00:03:27,880 --> 00:03:30,519 Speaker 1: call because I am on the phone with that gentleman 66 00:03:30,560 --> 00:03:32,280 Speaker 1: you spoke with earlier, the one he was helping with 67 00:03:32,320 --> 00:03:35,040 Speaker 1: his computer. Are you talking about Sean? I am speaking 68 00:03:35,080 --> 00:03:36,600 Speaker 1: of Sean. Yes, I am on the phone with him, 69 00:03:36,600 --> 00:03:38,840 Speaker 1: and I just wanted to say I'm so sorry and 70 00:03:38,960 --> 00:03:41,920 Speaker 1: I wanted him to apologize to you, Sean before I 71 00:03:42,000 --> 00:03:43,600 Speaker 1: let you know that Jo Dab is dead and gone 72 00:03:43,600 --> 00:03:46,360 Speaker 1: and I am not sorry about that. Would you please 73 00:03:46,360 --> 00:03:50,160 Speaker 1: apologize to my coworker, Alexa, apologize for what I don't 74 00:03:50,200 --> 00:03:52,120 Speaker 1: even know what's going on. I would I apologize. I 75 00:03:52,640 --> 00:03:54,800 Speaker 1: cannot imagine a woman and have to see what you've 76 00:03:54,800 --> 00:03:56,680 Speaker 1: been doing on your computer. Yeah. I just didn't think 77 00:03:56,680 --> 00:03:58,240 Speaker 1: that I would have to even speak to him. Again, 78 00:03:58,600 --> 00:04:00,440 Speaker 1: What did I do on my computer? This is the 79 00:04:00,440 --> 00:04:05,400 Speaker 1: cybersecurity team. What haven't you done? M What did you 80 00:04:05,480 --> 00:04:08,360 Speaker 1: just call me up? Yes? He did, because this is 81 00:04:08,360 --> 00:04:11,320 Speaker 1: actually the Jewel Show doing a fun prank on you. 82 00:04:11,880 --> 00:04:15,600 Speaker 1: This is Jewels and this is actually alex Is Yeah, 83 00:04:15,600 --> 00:04:18,120 Speaker 1: and your co worker Tyler said that you're having a 84 00:04:18,120 --> 00:04:20,000 Speaker 1: problem with your computer, so we figured we'd call up 85 00:04:20,000 --> 00:04:22,120 Speaker 1: and me tech support. Oh my god, I've had an 86 00:04:22,120 --> 00:04:24,440 Speaker 1: issues for so long. I've never done anything. I'm a 87 00:04:24,480 --> 00:04:33,680 Speaker 1: computer like, Yeah, I guess. The Jewel Show on demand