1 00:00:04,000 --> 00:00:06,080 Speaker 1: And I'm walking away and she turns to her husband 2 00:00:06,080 --> 00:00:08,200 Speaker 1: and she says, and thank God for the pandemic. It 3 00:00:08,240 --> 00:00:10,160 Speaker 1: kind of made this fit because I was wearing my mask. 4 00:00:10,280 --> 00:00:12,160 Speaker 1: She says, do you know that what the mask was? 5 00:00:12,280 --> 00:00:18,360 Speaker 1: And her husband goes to the lone ranger. Ron Ananian, 6 00:00:18,520 --> 00:00:20,480 Speaker 1: you know, that's why I do this radio show. That's 7 00:00:20,520 --> 00:00:22,239 Speaker 1: one of the reasons, because it's nice to know that 8 00:00:22,280 --> 00:00:24,680 Speaker 1: people know who you are in that sense. But maybe 9 00:00:24,720 --> 00:00:27,680 Speaker 1: this show is reaching people and doing what it's supposed 10 00:00:27,720 --> 00:00:40,000 Speaker 1: to do, and that is help you fix. The car man, 11 00:00:40,520 --> 00:00:43,040 Speaker 1: the car Doctor. I'm under the hood right now looking 12 00:00:43,080 --> 00:00:45,760 Speaker 1: at it. That's another cancer which I can see the hoses, 13 00:00:45,840 --> 00:00:48,400 Speaker 1: so that's that's obviously you're back in kind of right 14 00:00:48,520 --> 00:00:50,400 Speaker 1: is it? Is it a black hose with a red stripe? 15 00:00:50,440 --> 00:00:54,040 Speaker 1: Welcome to the radio home of Ron Ananian, the Car Doctor, 16 00:00:54,360 --> 00:00:58,560 Speaker 1: since this is where car owners the world overturned to 17 00:00:59,000 --> 00:01:02,600 Speaker 1: for their definite of opinion on automotive repair. If your 18 00:01:02,680 --> 00:01:05,560 Speaker 1: mechanics giving you a busy signal, pick up the phone 19 00:01:05,680 --> 00:01:08,840 Speaker 1: and call in the garage to orders are open, but 20 00:01:08,920 --> 00:01:11,040 Speaker 1: I am here to take your calls at eight five 21 00:01:11,080 --> 00:01:18,760 Speaker 1: five five and now running. I bet you don't know 22 00:01:18,800 --> 00:01:22,000 Speaker 1: what the rules of repair are, and they change every week, 23 00:01:22,040 --> 00:01:24,880 Speaker 1: although they tend to stay the same most of the time. 24 00:01:25,640 --> 00:01:29,360 Speaker 1: The rules of repair really or something I live by, 25 00:01:29,400 --> 00:01:31,240 Speaker 1: and I think a lot of mechanics live by, and 26 00:01:31,280 --> 00:01:35,160 Speaker 1: I think all mechanics need to live by. You need 27 00:01:35,240 --> 00:01:38,280 Speaker 1: to go into work each and every week with a preset, 28 00:01:38,520 --> 00:01:41,880 Speaker 1: preconceived notion of what you're trying to achieve. Yeah, I 29 00:01:41,920 --> 00:01:44,039 Speaker 1: get it. We're trying to make money, we're trying to 30 00:01:44,040 --> 00:01:46,600 Speaker 1: make a living. I understand that part. But ort to 31 00:01:46,680 --> 00:01:50,760 Speaker 1: repair is much deeper than that. There's a huge responsibility 32 00:01:50,760 --> 00:01:54,440 Speaker 1: in order to repair, and we treat it sometimes and 33 00:01:54,480 --> 00:01:57,160 Speaker 1: I see it on both sides of the aisle, whether 34 00:01:57,200 --> 00:01:59,520 Speaker 1: it be the shop or whether it be the vehicle 35 00:01:59,560 --> 00:02:04,480 Speaker 1: owner like it's a second class citizen. Auto repairs are 36 00:02:04,600 --> 00:02:10,040 Speaker 1: very dramatic operation at times. I'll tell you this story 37 00:02:10,120 --> 00:02:14,560 Speaker 1: this way. So Sheilla dropped off her car yesterday at 38 00:02:14,600 --> 00:02:17,000 Speaker 1: the shop and it was time for a thirty thousand 39 00:02:17,000 --> 00:02:20,480 Speaker 1: mile service, and the conversation was centered around do what 40 00:02:20,560 --> 00:02:22,320 Speaker 1: you need to do. Sheilla is a nurse, she needs 41 00:02:22,320 --> 00:02:24,320 Speaker 1: to get back and forth. The car needs to be reliable. 42 00:02:24,360 --> 00:02:27,480 Speaker 1: It's a three year old Ford explore without thirty four 43 00:02:27,520 --> 00:02:29,600 Speaker 1: thousand miles on. It was time for a thirty thousand 44 00:02:29,600 --> 00:02:32,520 Speaker 1: mile service, which we did, and you know, I started 45 00:02:32,560 --> 00:02:34,040 Speaker 1: to go over the estimate of what we were gonna. 46 00:02:34,080 --> 00:02:35,680 Speaker 1: Just do what you gotta do. It's gotta be safe. 47 00:02:35,680 --> 00:02:38,720 Speaker 1: I'm at the hospital all odd hours. I've got to 48 00:02:38,760 --> 00:02:43,280 Speaker 1: be safe. Okay. So we did had the car until 49 00:02:43,400 --> 00:02:45,679 Speaker 1: three o'clock, which I didn't think was a big deal. 50 00:02:45,720 --> 00:02:47,399 Speaker 1: I explained, you know, I'll try for lunch. I don't 51 00:02:47,400 --> 00:02:49,280 Speaker 1: know if I'll make lunch. There's a lot here. It's 52 00:02:49,280 --> 00:02:52,079 Speaker 1: a Friday. There's a lot of little moving pieces in 53 00:02:52,160 --> 00:02:54,079 Speaker 1: order to repair that tend to go wrong, or bumps 54 00:02:54,080 --> 00:02:56,720 Speaker 1: in the night that happened. And I'll do my best, 55 00:02:56,720 --> 00:02:58,320 Speaker 1: but you'll obviously have it by the end of the day. 56 00:02:58,360 --> 00:03:00,720 Speaker 1: And I'll shoot for three o'clock so you can, you know, 57 00:03:01,280 --> 00:03:06,079 Speaker 1: get out in the afternoon. And I did I and it, 58 00:03:06,360 --> 00:03:08,639 Speaker 1: Boy did it run good. When you know it's it's 59 00:03:08,680 --> 00:03:13,880 Speaker 1: amazing what simple little things like clean air filters and 60 00:03:14,440 --> 00:03:17,600 Speaker 1: doing a carbon clean, you know, getting rid of the 61 00:03:17,639 --> 00:03:21,280 Speaker 1: carbon deposits and washing out, wiping out the throttle body. 62 00:03:21,360 --> 00:03:24,720 Speaker 1: Just the regular maintenance that you do to a vehicle 63 00:03:24,760 --> 00:03:27,560 Speaker 1: at specific mileages. You can still see the difference, right. 64 00:03:28,560 --> 00:03:35,680 Speaker 1: And we were done and I called her around three fifteen, Hey, 65 00:03:35,680 --> 00:03:38,040 Speaker 1: I'm ready to go. Where are you? And I didn't 66 00:03:38,040 --> 00:03:41,080 Speaker 1: get an answer. And I texted her and I said, hey, 67 00:03:41,080 --> 00:03:43,760 Speaker 1: it's ready. You know you want the car? You know? 68 00:03:44,080 --> 00:03:49,840 Speaker 1: I didn't get an answer. About four o'clock, she called 69 00:03:49,840 --> 00:03:52,120 Speaker 1: me back and said, hey, I've been waiting for you. 70 00:03:52,200 --> 00:03:54,040 Speaker 1: It's you know. I said, well, gee, I texted you. 71 00:03:54,080 --> 00:03:56,160 Speaker 1: I called you. What you know what happened? And she said, oh, 72 00:03:56,240 --> 00:03:57,760 Speaker 1: you know, I had my phone down in the in 73 00:03:57,800 --> 00:03:59,360 Speaker 1: the in the living room, and I must have missed 74 00:03:59,840 --> 00:04:02,520 Speaker 1: the phone ringing, in the phone vibrating. I guess I'm 75 00:04:02,520 --> 00:04:05,960 Speaker 1: not sure, because there's sometimes there's no responsibility on people's parts, 76 00:04:05,960 --> 00:04:11,000 Speaker 1: which is sort of mind boggling. And when she got 77 00:04:11,000 --> 00:04:12,440 Speaker 1: in the car, she said, this better not be a 78 00:04:13,000 --> 00:04:15,640 Speaker 1: thousand dollar bill, and I said, it's not. It's sevends. 79 00:04:15,640 --> 00:04:18,599 Speaker 1: How can it be seven? The car ran when I 80 00:04:18,640 --> 00:04:24,640 Speaker 1: gave it to you. What do you do with that? Um? 81 00:04:24,760 --> 00:04:28,520 Speaker 1: I went back in my head and I listened to 82 00:04:28,640 --> 00:04:32,320 Speaker 1: the previous conversation. This morning, I'm a nurse. It has 83 00:04:32,360 --> 00:04:35,360 Speaker 1: to be reliable. Do what you have to do. I 84 00:04:35,400 --> 00:04:38,720 Speaker 1: can't have it not run, I can't have it breakdown. 85 00:04:39,800 --> 00:04:43,200 Speaker 1: What does that mean to me? That means that's the 86 00:04:43,279 --> 00:04:45,919 Speaker 1: number one rule of order repair that I tend to 87 00:04:46,000 --> 00:04:49,000 Speaker 1: live by. And that is rule number one is you 88 00:04:49,000 --> 00:04:50,760 Speaker 1: have to fix a car like your family is in 89 00:04:50,800 --> 00:04:54,960 Speaker 1: it or around it. And I listened for a while. 90 00:04:55,000 --> 00:04:57,240 Speaker 1: I've learned to listen. I've learned not to react to 91 00:04:57,279 --> 00:05:00,240 Speaker 1: the emotion. I've learned to let people sort of run 92 00:05:00,279 --> 00:05:02,080 Speaker 1: their course for a couple of minutes, only a couple 93 00:05:02,080 --> 00:05:04,640 Speaker 1: of minutes. They can't abuse me, they can't abuse anybody. 94 00:05:05,160 --> 00:05:07,080 Speaker 1: I don't let that happen. But I just start to 95 00:05:07,160 --> 00:05:09,920 Speaker 1: let them let off steam. And then I say, so, 96 00:05:10,120 --> 00:05:12,440 Speaker 1: which part did you want me to not do to 97 00:05:12,560 --> 00:05:16,599 Speaker 1: reduce the reliability and the safety of the vehicle? Well, 98 00:05:16,640 --> 00:05:18,640 Speaker 1: what do you mean? Well, you know, here, here's why 99 00:05:18,680 --> 00:05:20,760 Speaker 1: we did this, and here's why we did that. And 100 00:05:20,800 --> 00:05:23,080 Speaker 1: by the way, do you notice how clean the windshield is? 101 00:05:23,120 --> 00:05:25,680 Speaker 1: She said, yeah, because the windshield was disgusting. It was 102 00:05:25,720 --> 00:05:28,680 Speaker 1: like it was like twelve birds bump on it. I mean, 103 00:05:28,720 --> 00:05:30,120 Speaker 1: there's just no other way to say. It was the 104 00:05:30,120 --> 00:05:33,800 Speaker 1: most discussed we're driving through this. We cleaned the glass. 105 00:05:33,800 --> 00:05:35,839 Speaker 1: We scraped it with a razor blade. We put fresh 106 00:05:35,839 --> 00:05:39,159 Speaker 1: wiper blades on it front and back. Good visibility. You know, 107 00:05:39,240 --> 00:05:40,720 Speaker 1: you're up at three o'clock in the morning trying to 108 00:05:40,760 --> 00:05:43,440 Speaker 1: get to the hospital in a rainstorm. You probably want 109 00:05:43,480 --> 00:05:45,400 Speaker 1: good wiper blades on the car. It would make sense. 110 00:05:47,000 --> 00:05:49,000 Speaker 1: And you know, the bill rolled around and it came 111 00:05:49,040 --> 00:05:51,680 Speaker 1: out the seven hundred bucks tire rotation, oil change, fuel 112 00:05:51,720 --> 00:05:57,279 Speaker 1: system service, um uh, brake flush. You know, a bunch 113 00:05:57,360 --> 00:05:59,600 Speaker 1: of things, normal maintenance. They get done at this age 114 00:05:59,600 --> 00:06:03,480 Speaker 1: and mile edge. And as I said, I said, you know, 115 00:06:03,920 --> 00:06:06,039 Speaker 1: I always work on a car like my family's in it. 116 00:06:06,520 --> 00:06:08,200 Speaker 1: I always work on a car like my wife and 117 00:06:08,240 --> 00:06:10,320 Speaker 1: my three daughters are in it because I happen to 118 00:06:10,400 --> 00:06:12,880 Speaker 1: love my family. I like my family, but more importantly, 119 00:06:12,960 --> 00:06:16,200 Speaker 1: just as important, I like yours. I like you and 120 00:06:16,240 --> 00:06:18,360 Speaker 1: all the pieces. I like you with all your digits, 121 00:06:18,520 --> 00:06:20,800 Speaker 1: and I'm never quite sure where you're gonna be when 122 00:06:20,800 --> 00:06:22,800 Speaker 1: the problem is gonna happen. So I'm trying to cut 123 00:06:22,800 --> 00:06:25,440 Speaker 1: down the odds. And that's why you do maintenance, and 124 00:06:25,480 --> 00:06:30,160 Speaker 1: that's why you do repair. And after a while, Sheila's soft, 125 00:06:30,200 --> 00:06:31,640 Speaker 1: and then she got it and I think she was 126 00:06:31,680 --> 00:06:33,640 Speaker 1: just cranky because I had it all day, frankly, and 127 00:06:34,080 --> 00:06:35,839 Speaker 1: she needed to sort of vent a little bit. And 128 00:06:35,880 --> 00:06:37,760 Speaker 1: who does it in this day and age. And you 129 00:06:37,800 --> 00:06:39,560 Speaker 1: know what, I'll take it a little bit longer from 130 00:06:39,560 --> 00:06:42,240 Speaker 1: a medical professional at this moment because of everything they're 131 00:06:42,240 --> 00:06:44,760 Speaker 1: doing for us, and we appreciate all that they're doing 132 00:06:44,760 --> 00:06:47,760 Speaker 1: in the pressure they're under. But you know, rule number one, 133 00:06:47,880 --> 00:06:49,599 Speaker 1: you got to fix a car like your family is 134 00:06:49,640 --> 00:06:51,719 Speaker 1: in it or around it, or in the car next 135 00:06:51,760 --> 00:06:55,400 Speaker 1: to it traveling down the road at sixty seventy Because 136 00:06:55,400 --> 00:06:57,480 Speaker 1: when does that flat happen? When does that When does 137 00:06:57,520 --> 00:06:59,799 Speaker 1: that ball joint let go? When do the brakes not work? 138 00:07:00,839 --> 00:07:05,919 Speaker 1: That's the responsibility of a mechanic car. Number two that 139 00:07:06,120 --> 00:07:11,640 Speaker 1: sort of triggered this this week was then a new customer, 140 00:07:12,040 --> 00:07:14,400 Speaker 1: Unlike Shield, a brand new customer rolled in the door. 141 00:07:14,920 --> 00:07:17,200 Speaker 1: I listened to everybody's story. You know, they've been to 142 00:07:17,240 --> 00:07:19,000 Speaker 1: the dealer. They weren't happy at the dealer. And I'm 143 00:07:19,000 --> 00:07:21,600 Speaker 1: not knocking dealers. They just weren't happy with this particular dealer. 144 00:07:21,640 --> 00:07:24,240 Speaker 1: This repair shop with a Toyota sign over the doorway 145 00:07:24,320 --> 00:07:27,880 Speaker 1: just didn't make them happy. And every time they went in. 146 00:07:28,240 --> 00:07:30,280 Speaker 1: It was you need this, this, this, this, this this, and 147 00:07:30,480 --> 00:07:32,360 Speaker 1: you know they were complaining about the laundry list of 148 00:07:32,360 --> 00:07:34,280 Speaker 1: things the car needs. And you know that sort of 149 00:07:34,320 --> 00:07:36,320 Speaker 1: gets my attention because I wonder is it is it 150 00:07:36,520 --> 00:07:40,440 Speaker 1: the customer legitimately complaining or is the dealer trying to 151 00:07:40,520 --> 00:07:43,280 Speaker 1: overstep and oversell something that doesn't need And I've seen 152 00:07:43,280 --> 00:07:48,679 Speaker 1: it both ways. And Emily went on and and talked about, 153 00:07:49,760 --> 00:07:52,360 Speaker 1: you know, it needed a battery, maybe it needed a battery. 154 00:07:52,400 --> 00:07:53,960 Speaker 1: How much is a battery? And I listened to the 155 00:07:54,000 --> 00:07:56,760 Speaker 1: whole story and no complaints. I think Emily was a 156 00:07:56,760 --> 00:07:59,800 Speaker 1: great customer and Michael was a great customer first time. 157 00:07:59,880 --> 00:08:02,480 Speaker 1: Or they sat and listened. Anybody can listen to me 158 00:08:02,520 --> 00:08:04,880 Speaker 1: talk for five minutes. They you know, they deserve an 159 00:08:04,880 --> 00:08:07,640 Speaker 1: award because I think they were a little shocked at 160 00:08:07,640 --> 00:08:10,280 Speaker 1: the openness because as you hear me, here is how 161 00:08:10,320 --> 00:08:12,239 Speaker 1: I am at the shop. You asked me a question, 162 00:08:12,240 --> 00:08:14,160 Speaker 1: You'd better be ready for an answer because it's coming. 163 00:08:15,720 --> 00:08:18,360 Speaker 1: And we took the car and it came in off 164 00:08:18,360 --> 00:08:20,800 Speaker 1: the flatbed. The battery was showing nine point two vaults. 165 00:08:20,800 --> 00:08:23,400 Speaker 1: I lifted the hood. It looked like the battery had exploded. 166 00:08:23,440 --> 00:08:26,600 Speaker 1: In and around the terminals, all sorts of white residue 167 00:08:26,600 --> 00:08:28,800 Speaker 1: and acid. And Michael explained, he goes, yeah, I should 168 00:08:28,840 --> 00:08:32,360 Speaker 1: probably full disclosure. He said, the terminals were so badly 169 00:08:32,400 --> 00:08:35,560 Speaker 1: corroded and and and and rotted that I tried cleaning 170 00:08:35,559 --> 00:08:38,400 Speaker 1: them when it wouldn't start, and you know. And then 171 00:08:38,440 --> 00:08:41,800 Speaker 1: the thing he missed, which I pointed out, was but 172 00:08:41,960 --> 00:08:44,080 Speaker 1: wasn't it just in a Toyota. Didn't you just tell 173 00:08:44,080 --> 00:08:45,840 Speaker 1: me that it had been in a Toyota for service? 174 00:08:45,880 --> 00:08:49,720 Speaker 1: And he said, yeah, but they never mentioned the battery. Mhm. 175 00:08:50,280 --> 00:08:52,120 Speaker 1: And the Toyota battery was three years old, which I 176 00:08:52,120 --> 00:08:54,840 Speaker 1: thought was kind of interesting because I'm seeing some of 177 00:08:54,840 --> 00:08:57,199 Speaker 1: these manufacturers batteries not go longer than two and a 178 00:08:57,240 --> 00:09:02,280 Speaker 1: half three years they left brought the car in. My 179 00:09:02,400 --> 00:09:05,040 Speaker 1: obligation is to fix that car. My obligation is not 180 00:09:05,160 --> 00:09:07,800 Speaker 1: to just put a battery in that car. I can't 181 00:09:07,840 --> 00:09:10,280 Speaker 1: just put a battery in that car, because, as Michael 182 00:09:10,320 --> 00:09:12,600 Speaker 1: said to me, this would be the third battery in 183 00:09:12,679 --> 00:09:16,080 Speaker 1: six years. The car seems to eat batteries for whatever reason. 184 00:09:16,920 --> 00:09:18,800 Speaker 1: And so as I stick my head in the noose, 185 00:09:18,840 --> 00:09:21,719 Speaker 1: and as I make that promise of rule number one, right, 186 00:09:21,720 --> 00:09:24,000 Speaker 1: what's rule number one. I'm gonna make that car safe, 187 00:09:24,040 --> 00:09:26,199 Speaker 1: like my family could ride in it, like my family's 188 00:09:26,320 --> 00:09:28,079 Speaker 1: riding next to it going down the road at sixty. 189 00:09:29,200 --> 00:09:33,080 Speaker 1: That's my obligation as a mechanic. And as I said 190 00:09:33,120 --> 00:09:35,520 Speaker 1: to Michael, I said, I'm gonna go through some testing. 191 00:09:35,559 --> 00:09:37,560 Speaker 1: We checked it for draw. This vehicle had no draw 192 00:09:37,679 --> 00:09:40,439 Speaker 1: drop to eleven milliams in thirty two minutes. It took 193 00:09:40,480 --> 00:09:42,199 Speaker 1: thirty two minutes for the vehicle to go down to 194 00:09:42,760 --> 00:09:45,440 Speaker 1: under fifty milliams. Which is the which is the drop point? Right, 195 00:09:45,480 --> 00:09:47,840 Speaker 1: that's the that's the okay, it's safe. There's no draw 196 00:09:47,840 --> 00:09:52,400 Speaker 1: in this system. That was fine. Charging system was fine. 197 00:09:52,440 --> 00:09:54,360 Speaker 1: Starter draw was good. I kind of thought it would be. 198 00:09:54,400 --> 00:09:56,520 Speaker 1: I looked at vehicle grounds, at the engine block. I 199 00:09:56,520 --> 00:10:00,520 Speaker 1: looked at vehicle grounds as listed in the diagram, at chassis. 200 00:10:00,640 --> 00:10:04,880 Speaker 1: Everything looked right. I've baselined the vehicle had well over 201 00:10:04,920 --> 00:10:06,880 Speaker 1: an hour and it said, you know, first time customer. 202 00:10:06,960 --> 00:10:09,160 Speaker 1: Let me kind of ease them into this forty five 203 00:10:09,160 --> 00:10:12,560 Speaker 1: minutes of time change the oil, put a battery in 204 00:10:12,559 --> 00:10:15,240 Speaker 1: the car, upgraded it to a better level of battery, 205 00:10:15,240 --> 00:10:17,320 Speaker 1: a Gold series, because it's a better warranty, and I 206 00:10:17,400 --> 00:10:18,960 Speaker 1: just said, and I explained it to him. I said, 207 00:10:19,120 --> 00:10:21,520 Speaker 1: for the extra eighteen dollars, let's take the better battery 208 00:10:21,920 --> 00:10:24,800 Speaker 1: because in three and a half years, if this battery 209 00:10:24,840 --> 00:10:28,199 Speaker 1: fails again, it'll be free. Spend the eighteen bucks. It 210 00:10:28,360 --> 00:10:35,000 Speaker 1: makes sense. They agree, change the oil synthetic, and the 211 00:10:35,000 --> 00:10:39,960 Speaker 1: bill came out the four and there was a little 212 00:10:39,960 --> 00:10:42,720 Speaker 1: bit of shock there, and then when I explained it 213 00:10:42,720 --> 00:10:46,719 Speaker 1: to them again, yeah, you're right, Okay. My obligation is 214 00:10:46,760 --> 00:10:48,280 Speaker 1: to not just throw a battery in a car. My 215 00:10:48,320 --> 00:10:50,560 Speaker 1: obligation is to make that car safe and reliable rule 216 00:10:50,640 --> 00:10:54,000 Speaker 1: number one. I also changed the positive battery termer, which 217 00:10:54,000 --> 00:10:56,920 Speaker 1: on a Toyota. If you look at it, they're very specific. 218 00:10:57,000 --> 00:11:00,120 Speaker 1: They're they're very there's only you can only you the 219 00:11:00,160 --> 00:11:02,800 Speaker 1: Toyota battery terminal on the Toyota because they're made that 220 00:11:02,840 --> 00:11:04,960 Speaker 1: way for the cable end, and they're not cheap. They're 221 00:11:05,000 --> 00:11:09,000 Speaker 1: two six bucks um. And we happen to have this 222 00:11:09,000 --> 00:11:11,480 Speaker 1: twenty six dollar part just lying around an inventory because 223 00:11:11,480 --> 00:11:13,800 Speaker 1: that's what repair shops do, right. We put things on 224 00:11:13,840 --> 00:11:16,240 Speaker 1: the shelf and hope that we sell it like the like, 225 00:11:16,240 --> 00:11:20,760 Speaker 1: like the fuller brushman. I don't know if they'll be back. 226 00:11:20,920 --> 00:11:23,640 Speaker 1: I'm not sure. I'm not sure if they understood. And 227 00:11:23,679 --> 00:11:26,960 Speaker 1: that's sort of the conversation about rule number two. Sometimes 228 00:11:26,960 --> 00:11:29,640 Speaker 1: to make rule number one, you have to spend money. 229 00:11:29,679 --> 00:11:32,040 Speaker 1: You have to make that vehicle safe and reliable. And 230 00:11:32,200 --> 00:11:35,839 Speaker 1: rule number two is maybe not everybody's ready for a 231 00:11:35,920 --> 00:11:38,319 Speaker 1: repair shop to go through and do what they're supposed 232 00:11:38,400 --> 00:11:41,360 Speaker 1: to do because they're so busy and stuck at well, 233 00:11:41,440 --> 00:11:44,240 Speaker 1: the last repair shop didn't make us happy. They're so 234 00:11:44,240 --> 00:11:47,520 Speaker 1: stuck at that emotion they can't see the next one. 235 00:11:47,559 --> 00:11:50,600 Speaker 1: They can't see what they're really looking for. And that 236 00:11:50,760 --> 00:11:53,439 Speaker 1: is rule number two. When you walk into a repair shop, 237 00:11:53,840 --> 00:11:56,840 Speaker 1: know what you're looking for. Get the money out of 238 00:11:56,840 --> 00:11:58,439 Speaker 1: the way, get the emotion out of the way, get 239 00:11:58,480 --> 00:12:00,000 Speaker 1: your anger out of the way at the last repair 240 00:12:00,000 --> 00:12:02,000 Speaker 1: air shop that didn't fix it or didn't treat you 241 00:12:02,240 --> 00:12:04,040 Speaker 1: the way you want it to be treated, and just 242 00:12:04,120 --> 00:12:07,199 Speaker 1: figure it out. Because auto repair is about the relationship 243 00:12:07,760 --> 00:12:09,880 Speaker 1: in the end. It's how you want to be treated, 244 00:12:09,880 --> 00:12:11,760 Speaker 1: and if you're not happy the way you're being treated, 245 00:12:12,040 --> 00:12:15,559 Speaker 1: get out. You wouldn't stay in a bad marriage or relationship. 246 00:12:15,760 --> 00:12:18,200 Speaker 1: You shouldn't stay with a bad repair shop, but you 247 00:12:18,240 --> 00:12:20,800 Speaker 1: should know what you're looking for before you dive back 248 00:12:20,840 --> 00:12:23,480 Speaker 1: in with the next person or next shop. A little 249 00:12:23,480 --> 00:12:27,320 Speaker 1: bit of advice from the car doctor zero nine zero 250 00:12:27,360 --> 00:12:29,480 Speaker 1: run any night your service. I'll be back paid right 251 00:12:29,520 --> 00:12:33,560 Speaker 1: after this. Yes, sir, what where's my award? Your award 252 00:12:33,600 --> 00:12:35,880 Speaker 1: for what you said? Anyone who listens to you for 253 00:12:35,960 --> 00:12:38,400 Speaker 1: five minutes to get an award two hours every week? Ron, 254 00:12:38,480 --> 00:12:41,760 Speaker 1: where's my award? Well, actually it's not two hours. It's 255 00:12:41,920 --> 00:12:43,840 Speaker 1: it's only thirty two minutes an hour because of all 256 00:12:43,840 --> 00:12:45,280 Speaker 1: the commercials, which is what we have to go to 257 00:12:45,400 --> 00:12:48,360 Speaker 1: right now. Is that okay? But it's more than five minutes. Well, 258 00:12:48,400 --> 00:12:50,600 Speaker 1: I'll think of something. I'll give you something cute next week. 259 00:12:50,880 --> 00:12:53,600 Speaker 1: I love that. Hang up, Let's let's pull over and 260 00:12:53,600 --> 00:12:55,360 Speaker 1: take a pause. Ron in any in the car doctor 261 00:12:55,400 --> 00:12:58,280 Speaker 1: Tom Ray, executive producer at all. We'll be back right 262 00:12:58,280 --> 00:13:14,840 Speaker 1: after this. E O need advice on how to maintain 263 00:13:14,960 --> 00:13:17,640 Speaker 1: that classic g t O. Ron is the guy eight 264 00:13:17,640 --> 00:13:22,640 Speaker 1: five five five six zero nine nine zero zero. Here's Ron. Hey, 265 00:13:22,720 --> 00:13:24,439 Speaker 1: let's get around and talk to Paul in Maryland O 266 00:13:24,559 --> 00:13:27,679 Speaker 1: seven and fifty. Paul, thank you for being patiently over 267 00:13:27,760 --> 00:13:29,200 Speaker 1: on the side. They were waiting for me. How can 268 00:13:29,200 --> 00:13:32,080 Speaker 1: I help you today? Hey? Thank you sir. I really 269 00:13:32,080 --> 00:13:34,719 Speaker 1: appreciate your show. Thank you all good information. Thank you. 270 00:13:35,240 --> 00:13:40,319 Speaker 1: So I've got I've got a seven few miles. Uh 271 00:13:40,480 --> 00:13:42,800 Speaker 1: wait wait for wait wait wait wait, wait for it 272 00:13:42,880 --> 00:13:45,319 Speaker 1: just broken in brother, keep going good, ahead, go ahead, 273 00:13:45,360 --> 00:13:48,880 Speaker 1: you got it. The rust is gonna before the running 274 00:13:48,880 --> 00:13:51,840 Speaker 1: girl go out of there. There you go. Okay, So 275 00:13:51,840 --> 00:13:54,480 Speaker 1: it's got it's got two miles on it. What happened 276 00:13:54,480 --> 00:13:59,000 Speaker 1: to it? So? About two months ago I had plugs 277 00:13:59,040 --> 00:14:01,480 Speaker 1: put in it and the five four three valve and 278 00:14:01,520 --> 00:14:04,880 Speaker 1: they replaced an ignition coil because it was missing underload 279 00:14:04,920 --> 00:14:08,520 Speaker 1: and overdrive. That fixed it. It was running great. And 280 00:14:08,559 --> 00:14:11,880 Speaker 1: then about two weeks ago, going into work, I picked 281 00:14:11,920 --> 00:14:14,679 Speaker 1: up a real bad miss check engine light came on 282 00:14:14,840 --> 00:14:17,280 Speaker 1: and I got my code reader on it and showed 283 00:14:17,320 --> 00:14:21,320 Speaker 1: a code for a cylinder six missfire it was. And 284 00:14:21,320 --> 00:14:23,560 Speaker 1: while I was sitting there idle and it started running better, 285 00:14:23,640 --> 00:14:26,440 Speaker 1: the check engine light went out and the code went away. 286 00:14:27,000 --> 00:14:31,760 Speaker 1: But it's it was still missing underload with um and 287 00:14:31,920 --> 00:14:35,000 Speaker 1: with the torquover locked up and everything. And I could 288 00:14:35,000 --> 00:14:38,280 Speaker 1: look and see in the diagnostic monitor features of my 289 00:14:38,760 --> 00:14:41,800 Speaker 1: scan tool that it was still showing misfires on cylinder six, 290 00:14:43,560 --> 00:14:47,120 Speaker 1: So to test it out, I swapped the coil with 291 00:14:47,200 --> 00:14:51,600 Speaker 1: the number eight and then ran it for a while. Then, Um, 292 00:14:51,680 --> 00:14:54,880 Speaker 1: that didn't show anything. It didn't make anything. Didn't make it. 293 00:14:55,520 --> 00:14:57,920 Speaker 1: It didn't make any change. You're saying it's still misfired 294 00:14:57,920 --> 00:15:00,880 Speaker 1: on set. Correct, Yes, still show and the count was 295 00:15:00,920 --> 00:15:05,120 Speaker 1: still building non cylinder six. And then I swapped fuel 296 00:15:05,160 --> 00:15:08,200 Speaker 1: injectors was cylinder five, just because they're too they're easy 297 00:15:08,240 --> 00:15:10,800 Speaker 1: to get at, And that didn't make any difference either. 298 00:15:11,760 --> 00:15:15,040 Speaker 1: So I got it into a shop and they spend 299 00:15:15,080 --> 00:15:16,680 Speaker 1: the time with it, and it turns out it was 300 00:15:17,160 --> 00:15:19,960 Speaker 1: ignissition coil on six and they replaced one on three 301 00:15:20,000 --> 00:15:23,120 Speaker 1: as well. So I'm wondering what I missed and what 302 00:15:23,200 --> 00:15:25,000 Speaker 1: I can do different in the future, or if you 303 00:15:25,040 --> 00:15:29,240 Speaker 1: had any insight. Well, yeah, I mean you're telling me 304 00:15:29,280 --> 00:15:32,920 Speaker 1: you they you swapped six to eight and it still 305 00:15:32,960 --> 00:15:37,680 Speaker 1: showed a misfire on six, correct, Yes, sir, And that 306 00:15:38,000 --> 00:15:41,240 Speaker 1: it kind of doesn't make sense, you know, kudos to 307 00:15:41,320 --> 00:15:44,760 Speaker 1: them they caught it that, but it really doesn't make 308 00:15:44,760 --> 00:15:47,320 Speaker 1: any sense because it should follow the coil, it should 309 00:15:47,320 --> 00:15:51,400 Speaker 1: follow the component. If the component was bad correct, and 310 00:15:51,440 --> 00:15:53,920 Speaker 1: that was my assunction as well. So I'm wondering if 311 00:15:53,960 --> 00:15:56,920 Speaker 1: you've heard of anything like I. And you know what, sometimes, 312 00:15:56,960 --> 00:15:59,400 Speaker 1: unless you're there, you know, it's sort of like those 313 00:15:59,440 --> 00:16:01,600 Speaker 1: the man on the street news reports. You know, unless 314 00:16:01,600 --> 00:16:03,120 Speaker 1: you were there and you saw it, you you just 315 00:16:03,240 --> 00:16:06,640 Speaker 1: wonder what the answer is. Um, you know, did they 316 00:16:06,640 --> 00:16:10,120 Speaker 1: did they mistake number six for a different cylinder and 317 00:16:10,120 --> 00:16:13,760 Speaker 1: and erroneously reported that they Was it really on eight? 318 00:16:13,960 --> 00:16:17,520 Speaker 1: Was it? You? Sort of don't know. Don't beat yourself up. 319 00:16:18,240 --> 00:16:19,920 Speaker 1: What I would tell you, what I would tell you 320 00:16:19,960 --> 00:16:22,560 Speaker 1: to do, all right, is how often do you put 321 00:16:22,600 --> 00:16:30,840 Speaker 1: that scan tool on the truck? Uh right? Because the 322 00:16:30,920 --> 00:16:34,160 Speaker 1: number one mistake everybody makes, myself included, and this is 323 00:16:34,240 --> 00:16:36,479 Speaker 1: you know, it's it's it's a hard lesson to overcome, 324 00:16:36,840 --> 00:16:38,960 Speaker 1: all right. It's kind of like you know, you keep 325 00:16:38,960 --> 00:16:42,120 Speaker 1: looking for your wallet after you found it. Is you've 326 00:16:42,120 --> 00:16:43,960 Speaker 1: got to learn to get in the habit of plugging 327 00:16:43,960 --> 00:16:48,280 Speaker 1: the scan tool in when you don't have a problem. 328 00:16:48,360 --> 00:16:50,520 Speaker 1: You gotta learn to look at know what good data is. 329 00:16:51,840 --> 00:16:53,560 Speaker 1: You know. The reason I know what fuel trims are 330 00:16:53,560 --> 00:16:55,280 Speaker 1: supposed to be is because I look at good cars. 331 00:16:55,280 --> 00:16:57,840 Speaker 1: The reason I know where my mess. Airflow center readings 332 00:16:57,840 --> 00:17:00,760 Speaker 1: are supposed to be based on either wide open throttle 333 00:17:00,880 --> 00:17:03,720 Speaker 1: or cubic ins displacement or calculated loaded. Because I put 334 00:17:03,760 --> 00:17:05,760 Speaker 1: them on good cars. I don't wait for a broken car. 335 00:17:06,840 --> 00:17:09,240 Speaker 1: So you know, sometimes looking at a good car, you 336 00:17:09,280 --> 00:17:11,560 Speaker 1: may learn you know, well, yeah, this is what it 337 00:17:11,600 --> 00:17:13,560 Speaker 1: always was, and you've sort of got it easy. You 338 00:17:13,600 --> 00:17:15,120 Speaker 1: just have to know one truck with two or fifty 339 00:17:15,119 --> 00:17:21,080 Speaker 1: thousand miles on it, and you know it's it's It 340 00:17:21,240 --> 00:17:25,440 Speaker 1: just might work that way. Perhaps perhaps that number six 341 00:17:25,480 --> 00:17:30,560 Speaker 1: coil was it fault and the issue was that code 342 00:17:30,600 --> 00:17:33,040 Speaker 1: wasn't cleared properly or cleared at all, and maybe the 343 00:17:33,040 --> 00:17:36,400 Speaker 1: computer wasn't properly. Um you know, sometimes when I'm trying 344 00:17:36,400 --> 00:17:39,600 Speaker 1: to get at IS sometimes on a forward product, if 345 00:17:39,640 --> 00:17:42,960 Speaker 1: the system doesn't go through a reset. Depending upon software level, 346 00:17:43,160 --> 00:17:47,560 Speaker 1: I've seen cases where the computer won't report correct um 347 00:17:47,760 --> 00:17:50,240 Speaker 1: uh data information. It will still continue to report a 348 00:17:50,280 --> 00:17:54,200 Speaker 1: misfire even when it's not occurring, because the computer is 349 00:17:54,200 --> 00:17:57,320 Speaker 1: is is sort of in protect the catalytic converter mode, 350 00:17:57,320 --> 00:17:59,639 Speaker 1: if that makes any sense. So I don't think it 351 00:17:59,680 --> 00:18:02,240 Speaker 1: did any thing wrong. Paul, I think you're on target. 352 00:18:02,280 --> 00:18:03,800 Speaker 1: I think I just plug in more and see what 353 00:18:03,800 --> 00:18:05,840 Speaker 1: it looks like when things are good and start to 354 00:18:05,880 --> 00:18:07,639 Speaker 1: memorize that, and then you'll learn more about what to 355 00:18:07,640 --> 00:18:09,800 Speaker 1: look for when things are bad. Any other questions, give 356 00:18:09,840 --> 00:18:11,359 Speaker 1: me a shout. I'm on a nating in the car Doctor. 357 00:18:11,400 --> 00:18:42,040 Speaker 1: We're back right after this. Welcome back. We're on nadying 358 00:18:42,080 --> 00:18:44,560 Speaker 1: the car Doctor. I just want to one last comment too, 359 00:18:44,600 --> 00:18:47,240 Speaker 1: on Paul's Ford is what I was trying to explain. 360 00:18:47,320 --> 00:18:51,359 Speaker 1: Sometimes Fords use a strategy called from them failure mode 361 00:18:51,359 --> 00:18:54,880 Speaker 1: effects management. Unless things are cleared and reset, it can 362 00:18:54,920 --> 00:18:57,800 Speaker 1: be misleading and how you you know, obtain data, so 363 00:18:58,119 --> 00:19:00,520 Speaker 1: always be sure what you're looking at is real. And 364 00:19:00,560 --> 00:19:03,200 Speaker 1: that leads back to my original comment. You know, sometimes 365 00:19:03,200 --> 00:19:04,800 Speaker 1: you have to hook up to a known good car 366 00:19:04,960 --> 00:19:07,160 Speaker 1: so you know what known good is, so you understand 367 00:19:07,160 --> 00:19:09,760 Speaker 1: what bad looks like. And that's just part of the process, right. 368 00:19:09,960 --> 00:19:12,200 Speaker 1: That's um, you know, no different than what we need 369 00:19:12,240 --> 00:19:14,000 Speaker 1: to do when we're taking care of people. We need 370 00:19:14,040 --> 00:19:16,440 Speaker 1: to know what good is so we recognize bad. Let's 371 00:19:16,440 --> 00:19:19,120 Speaker 1: get over and talk to Paul in Texas two thousand, 372 00:19:19,200 --> 00:19:21,800 Speaker 1: Ranger two point four with a surge problem. Paul, Welcome 373 00:19:21,840 --> 00:19:24,480 Speaker 1: to the Car Doctor. Sir, how can I help? I 374 00:19:24,560 --> 00:19:29,320 Speaker 1: appreciate you take very welcome. Yeah. I called that last 375 00:19:29,359 --> 00:19:32,240 Speaker 1: year about this this car you're writing that putting in 376 00:19:32,240 --> 00:19:35,679 Speaker 1: a Riley transmission, and I did. But great for a while. 377 00:19:36,640 --> 00:19:39,320 Speaker 1: Then it developed the problem that when you started cold 378 00:19:39,359 --> 00:19:42,000 Speaker 1: in the morning, it would surge up to about eight 379 00:19:42,040 --> 00:19:45,680 Speaker 1: hundreds thou FM and stop the stumble, come back up again, 380 00:19:45,880 --> 00:19:49,440 Speaker 1: stop the stumble, and would repeat it until it got warm, 381 00:19:49,600 --> 00:19:52,560 Speaker 1: and then would run. Okay, it's runch for about fifteen 382 00:19:52,600 --> 00:19:56,560 Speaker 1: minutes and just die straight up. Won't we start? Uh? 383 00:19:56,800 --> 00:19:58,520 Speaker 1: I did it this morning, did the same thing. I 384 00:19:58,680 --> 00:20:01,679 Speaker 1: just tried restarting it man out in the noon sun 385 00:20:02,400 --> 00:20:05,960 Speaker 1: and it still doesn't want to fire back up even okay, 386 00:20:06,000 --> 00:20:08,720 Speaker 1: so it doesn't want to start. What's it missing? Spark, fuel, 387 00:20:08,760 --> 00:20:15,040 Speaker 1: injector pulse. It's gotta be missing something. Yeah, I'm getting injected. Uh, 388 00:20:15,200 --> 00:20:18,480 Speaker 1: I'm getting injective pulses checked all four of those. I'm 389 00:20:18,480 --> 00:20:21,760 Speaker 1: getting spots. I did listen to the show, so I've 390 00:20:21,760 --> 00:20:25,240 Speaker 1: got the spark tool and got that done. Fuel pressure 391 00:20:25,280 --> 00:20:27,760 Speaker 1: comes up that PIQUS when you turn the key four 392 00:20:27,800 --> 00:20:29,760 Speaker 1: times comes up to about forty p s I and 393 00:20:29,760 --> 00:20:33,880 Speaker 1: then drops to us about ten after about thirty seconds. Okay, 394 00:20:34,080 --> 00:20:38,239 Speaker 1: so it doesn't have enough fuel pressure. Um, that's what 395 00:20:38,280 --> 00:20:41,680 Speaker 1: I'm thinking. But fuel pressure on that, yeah, double check 396 00:20:41,760 --> 00:20:45,920 Speaker 1: the spec. Fuel pressure on that is a minimum of 397 00:20:46,720 --> 00:20:49,240 Speaker 1: p s I And actually I think Ford rates the 398 00:20:49,280 --> 00:20:54,159 Speaker 1: spec at sixty four plus or minus eight pounds. And 399 00:20:54,200 --> 00:20:57,160 Speaker 1: then the other important thing to consider is, Uh, you're 400 00:20:57,240 --> 00:21:01,239 Speaker 1: using a gauge obviously to check fuel pressure. You know, 401 00:21:01,720 --> 00:21:03,960 Speaker 1: take a fuel sample. One of the nice things about 402 00:21:04,200 --> 00:21:07,760 Speaker 1: you know, fuel pressure gauges. Um, when you dump fuel, right, 403 00:21:07,760 --> 00:21:09,520 Speaker 1: there's a dump valve on the side of the gauge. 404 00:21:10,400 --> 00:21:12,800 Speaker 1: Just have a just have a clear container. It's it's 405 00:21:13,520 --> 00:21:16,960 Speaker 1: those little clear glass Snapple bottles used to work really well. 406 00:21:17,000 --> 00:21:19,640 Speaker 1: They were just the right size. Plus if you like Snapple, 407 00:21:19,720 --> 00:21:23,360 Speaker 1: it worked out. Um, you have a Snapple in check 408 00:21:23,400 --> 00:21:26,520 Speaker 1: fuel pressure. Uh, they did away with the clear the 409 00:21:26,560 --> 00:21:28,760 Speaker 1: glass ones. Now they're plastics, so they don't hold up 410 00:21:28,760 --> 00:21:32,640 Speaker 1: obviously with gasoline. But if the average fuel pump could 411 00:21:32,680 --> 00:21:35,840 Speaker 1: fill a Snapple bottle in twenty seconds, it was the 412 00:21:35,920 --> 00:21:38,160 Speaker 1: right amount of volume by those cars. So you want 413 00:21:38,160 --> 00:21:40,040 Speaker 1: to look at volume. And then when you've got it 414 00:21:40,040 --> 00:21:42,000 Speaker 1: in that clear container, you can also take a fuel 415 00:21:42,040 --> 00:21:46,280 Speaker 1: sample there's no rule that says, you know there's and 416 00:21:46,440 --> 00:21:48,879 Speaker 1: you know you gotta eliminate the obvious, right, Like I 417 00:21:48,880 --> 00:21:50,880 Speaker 1: always like, what do I always say? I always say 418 00:21:50,920 --> 00:21:53,880 Speaker 1: that you know, knowing what's bad is knowing what's good sometimes, 419 00:21:54,440 --> 00:21:56,080 Speaker 1: and you can you can just sort of take it 420 00:21:56,119 --> 00:22:00,840 Speaker 1: off the list. And so there's three things here, pressure volume, 421 00:22:01,160 --> 00:22:04,960 Speaker 1: fuel cleanliness. And I think your first problem you're gonna 422 00:22:04,960 --> 00:22:07,880 Speaker 1: find is you've got low fuel pressure. I think that's 423 00:22:07,880 --> 00:22:10,199 Speaker 1: part of your joined it. I joined the tank and 424 00:22:10,240 --> 00:22:13,880 Speaker 1: reput new fuel on it off at the moment, it's 425 00:22:14,400 --> 00:22:17,320 Speaker 1: able to do that. But right, but yeah, let's let's 426 00:22:17,400 --> 00:22:19,600 Speaker 1: let's go look at fuel pressure. So do you have 427 00:22:19,640 --> 00:22:21,320 Speaker 1: a little bottle do you happen to have a little 428 00:22:21,320 --> 00:22:28,160 Speaker 1: bottle of propane? Yeah? Say again, Paul, Yeah, yes, yes, yes, 429 00:22:28,600 --> 00:22:31,760 Speaker 1: yes yeah. If you if you want to feed it, 430 00:22:31,760 --> 00:22:34,720 Speaker 1: if you want to have somebody crank it, and you know, 431 00:22:34,800 --> 00:22:37,159 Speaker 1: put the I'm sure I'm guessing since you listen to 432 00:22:37,160 --> 00:22:38,959 Speaker 1: the show, you've made up the little break line at 433 00:22:38,960 --> 00:22:40,960 Speaker 1: the end with a little you sort of pein down 434 00:22:40,960 --> 00:22:43,080 Speaker 1: the end to feed the engine a metered amount of fuel. 435 00:22:43,680 --> 00:22:45,920 Speaker 1: Why not why not have somebody crank it and feed 436 00:22:45,920 --> 00:22:47,720 Speaker 1: it a little bit of propane, does the truck start? 437 00:22:48,480 --> 00:22:51,040 Speaker 1: If the truck starts, man, it's it's looking for fuel. 438 00:22:51,920 --> 00:22:54,240 Speaker 1: And it's it's just that simple. Let's get a good 439 00:22:54,240 --> 00:22:55,800 Speaker 1: fuel pump in it. But you know you can also 440 00:22:55,880 --> 00:22:59,840 Speaker 1: verify that against your spec. Okay, all right, little no, 441 00:23:00,119 --> 00:23:02,480 Speaker 1: we actually it's at the aircraft shop at the moment 442 00:23:02,520 --> 00:23:06,600 Speaker 1: we use it, right, right, right, right, Yeah, I get it. Hey, listen, 443 00:23:06,600 --> 00:23:08,720 Speaker 1: it's no different than fixing airplanes. It's just you know, 444 00:23:08,760 --> 00:23:12,280 Speaker 1: you gotta go through the list, um, you know, and 445 00:23:12,320 --> 00:23:14,720 Speaker 1: it's it's it's no horse race. There's no pressure here. 446 00:23:14,760 --> 00:23:17,200 Speaker 1: I you know, people don't understand. They'll walk in, they'll 447 00:23:17,200 --> 00:23:18,680 Speaker 1: see me at the shop. I'm sitting down, having a 448 00:23:18,720 --> 00:23:21,200 Speaker 1: cup of tea, reading a technical diagram. What are you doing? 449 00:23:21,240 --> 00:23:24,920 Speaker 1: I'm fixing your car? Um. You know, sometimes you gotta 450 00:23:24,960 --> 00:23:26,960 Speaker 1: do some research. Sometimes you gotta sit down and think 451 00:23:26,960 --> 00:23:29,600 Speaker 1: about it. And uh, you know, it's not all these 452 00:23:29,600 --> 00:23:31,800 Speaker 1: answers don't fall out of the sky. It's called research. 453 00:23:32,200 --> 00:23:35,239 Speaker 1: Never be afraid to admit you're doing it. So all right, 454 00:23:35,320 --> 00:23:37,320 Speaker 1: but go back and take a hard look at fuel pressure. 455 00:23:37,320 --> 00:23:40,639 Speaker 1: I think that's where your problem lies, sir. Okay, because 456 00:23:40,680 --> 00:23:43,480 Speaker 1: I think the regulators in the in the tank as well. Yes, 457 00:23:44,200 --> 00:23:46,720 Speaker 1: I believe so. Yeah. And the fact that fuel pressure 458 00:23:46,760 --> 00:23:50,160 Speaker 1: drops like that also is a concern because it should 459 00:23:50,160 --> 00:23:52,280 Speaker 1: hold residual pressure. But I don't I don't even want 460 00:23:52,280 --> 00:23:55,200 Speaker 1: to comment on that until we're sure that we have 461 00:23:55,880 --> 00:23:58,200 Speaker 1: good fuel pressure on this. And then the other thing 462 00:23:58,200 --> 00:24:00,680 Speaker 1: I'm gonna say is if you have any doubt outs, 463 00:24:00,720 --> 00:24:03,600 Speaker 1: like are you testing it right? Is the gauge questionable? 464 00:24:04,000 --> 00:24:06,200 Speaker 1: Because the other problem I say that we run into 465 00:24:06,280 --> 00:24:09,640 Speaker 1: a lot is a lot of places won't check fuel pressure. 466 00:24:10,320 --> 00:24:12,440 Speaker 1: So what happens They then hook up the gauge for 467 00:24:12,480 --> 00:24:15,119 Speaker 1: the first time in three years and it doesn't read right. 468 00:24:15,680 --> 00:24:18,280 Speaker 1: They put a pump in the car, it still doesn't work, 469 00:24:19,040 --> 00:24:21,840 Speaker 1: and I'll end up talking to them and I'll say, well, 470 00:24:22,240 --> 00:24:24,120 Speaker 1: how do you know the fuel pressure gage is any good? 471 00:24:25,160 --> 00:24:27,360 Speaker 1: And it sort of turns the light on in their head. 472 00:24:27,800 --> 00:24:29,639 Speaker 1: You know. Sometimes it's an easy enough thing to do 473 00:24:29,680 --> 00:24:32,600 Speaker 1: if you've got a straighter adapter on another vehicle, just 474 00:24:32,640 --> 00:24:34,560 Speaker 1: screw the gauge onto something else, look up to spec 475 00:24:34,640 --> 00:24:36,920 Speaker 1: for that, Hey, this is supposed to be forty two 476 00:24:36,960 --> 00:24:39,560 Speaker 1: pounds and it's reading forty two. Good. The gauge is accurate. 477 00:24:39,600 --> 00:24:41,920 Speaker 1: This car runs right, the gauge is accurate. I hook 478 00:24:41,920 --> 00:24:43,439 Speaker 1: it up to the broken car. It's supposed to be 479 00:24:43,440 --> 00:24:46,159 Speaker 1: sixty four, it reads forty four. Guess what, I need 480 00:24:46,200 --> 00:24:49,879 Speaker 1: a fuel pump. Right, Sometimes you gotta verify your tools. 481 00:24:50,359 --> 00:24:52,199 Speaker 1: So it's one of the reasons why you're hooking up 482 00:24:52,200 --> 00:24:55,160 Speaker 1: a vaultmeter. What's the first thing you were taught about 483 00:24:55,160 --> 00:24:57,000 Speaker 1: when you hook up a vault meter? Right, you're hooking 484 00:24:57,000 --> 00:24:59,280 Speaker 1: the negative to the battery terminal, and then you want 485 00:24:59,280 --> 00:25:01,320 Speaker 1: to go check a a wire under the hood. The 486 00:25:01,359 --> 00:25:03,679 Speaker 1: first thing you always do is you always touch that 487 00:25:03,720 --> 00:25:06,520 Speaker 1: positive probe to the battery positive? Do you read twelve 488 00:25:06,520 --> 00:25:10,560 Speaker 1: and a half vaults? If you don't, you can't go 489 00:25:10,600 --> 00:25:12,639 Speaker 1: any further. You you don't know if the equipment is working. 490 00:25:12,680 --> 00:25:15,760 Speaker 1: So you're always doing that self test automatically. So I 491 00:25:16,000 --> 00:25:17,879 Speaker 1: think about that with a fuel pressure gate something you 492 00:25:17,880 --> 00:25:23,400 Speaker 1: may not use that often. All right, kiddo, Okay, you're welcome, sir. 493 00:25:23,440 --> 00:25:25,560 Speaker 1: You let me know what happens. I'm here for you. 494 00:25:25,720 --> 00:25:29,200 Speaker 1: You take good care. Five five zero zero, run on 495 00:25:29,200 --> 00:25:30,959 Speaker 1: any of the car. Doctor, we're back. We're right after this. 496 00:25:34,320 --> 00:25:41,520 Speaker 1: But it's not gonna penchy. She was there up and 497 00:25:42,119 --> 00:25:49,560 Speaker 1: by the hands yet man, And that's all right with me. Hey, 498 00:25:49,640 --> 00:25:52,280 Speaker 1: welcome back naming the car doctor. Let's get on over 499 00:25:52,440 --> 00:25:55,639 Speaker 1: to Ausa in Westchester and let's see what's going on 500 00:25:55,680 --> 00:25:58,399 Speaker 1: here with this Yukon Auso, am I saying that right, brother, 501 00:25:58,480 --> 00:26:03,879 Speaker 1: with the yukon by point three? What's going on? Yes, HYI, 502 00:26:05,200 --> 00:26:08,080 Speaker 1: how can I help? Thanks? Partaking my calling for you 503 00:26:08,680 --> 00:26:13,200 Speaker 1: for a long time. It's um um five point three. 504 00:26:13,280 --> 00:26:17,879 Speaker 1: It's got the four L sixty on it brands UM. 505 00:26:18,119 --> 00:26:22,480 Speaker 1: It's got two and fifteen thousand miles. I own it 506 00:26:22,600 --> 00:26:27,320 Speaker 1: since a hundred and it's been very very very well 507 00:26:27,359 --> 00:26:32,560 Speaker 1: taken care of oil changes trans oil. Everything is done 508 00:26:32,640 --> 00:26:37,679 Speaker 1: on time and properly. UM recently, probably a couple of 509 00:26:37,720 --> 00:26:42,160 Speaker 1: months ago it started. It's a slight I would call 510 00:26:42,200 --> 00:26:47,240 Speaker 1: it a clank or or basically a harsh shift between 511 00:26:47,359 --> 00:26:51,960 Speaker 1: two to three and three to two, so obviously on 512 00:26:52,160 --> 00:26:56,520 Speaker 1: very low speed up shifting down shift between up shifting 513 00:26:56,560 --> 00:26:58,720 Speaker 1: down shift between second and third and third to two. 514 00:26:58,720 --> 00:27:01,880 Speaker 1: So it's an up shift down shift this year. Yeah, 515 00:27:02,520 --> 00:27:05,720 Speaker 1: and it's only in very low speed, so like ten 516 00:27:05,800 --> 00:27:09,240 Speaker 1: miles an hour or so. UM I took it to 517 00:27:09,320 --> 00:27:12,600 Speaker 1: the dealer. The dealer said, oh, the noise comes from inside, 518 00:27:12,640 --> 00:27:14,800 Speaker 1: you know, like we'll have to change the trance. You know, 519 00:27:14,840 --> 00:27:17,840 Speaker 1: it probably didn't really look at much. I took it 520 00:27:17,920 --> 00:27:21,159 Speaker 1: to the local amko here, very nice guys, you know, 521 00:27:21,280 --> 00:27:24,840 Speaker 1: like it seems to be that they know what they're doing. 522 00:27:26,000 --> 00:27:30,119 Speaker 1: They opened it the pen. They they looked at everything. 523 00:27:30,200 --> 00:27:34,080 Speaker 1: They said, it looked very very clean. Nothing really to 524 00:27:34,200 --> 00:27:38,440 Speaker 1: see there. They did say they dry tested the selenoids 525 00:27:39,400 --> 00:27:44,600 Speaker 1: and they working properly. But really they didn't even want 526 00:27:44,600 --> 00:27:46,959 Speaker 1: to charge me from labor just you know, like oil 527 00:27:47,040 --> 00:27:50,720 Speaker 1: and and and the seal, because that there's really nothing 528 00:27:50,760 --> 00:27:53,800 Speaker 1: for them to do. And I'm stumped. I don't know 529 00:27:53,840 --> 00:27:59,280 Speaker 1: what to do next. So under understand the way the 530 00:27:59,320 --> 00:28:02,800 Speaker 1: transmission shifts in that truck on a modern vehicle is 531 00:28:02,920 --> 00:28:07,840 Speaker 1: there's an electrical solenoid. When the computer sees proper input, 532 00:28:07,920 --> 00:28:11,679 Speaker 1: it's looking for various input signals, it says okay, and 533 00:28:11,720 --> 00:28:15,320 Speaker 1: it it applies ground or disconnects ground, depending upon what 534 00:28:15,359 --> 00:28:18,000 Speaker 1: it wants it to do in series with the other solenoids, 535 00:28:18,040 --> 00:28:21,040 Speaker 1: and it redirects hydraulic pressure and makes the trans up shift, 536 00:28:21,080 --> 00:28:25,159 Speaker 1: down shift, et cetera. All Right, that's basic control. It 537 00:28:25,240 --> 00:28:27,920 Speaker 1: sounds like what the AMCO did, which is correct. They 538 00:28:27,920 --> 00:28:29,840 Speaker 1: went in and they used the scan tool, and they 539 00:28:29,920 --> 00:28:32,680 Speaker 1: manually applied ground, and they tried to make the solenoid 540 00:28:32,760 --> 00:28:35,720 Speaker 1: shift and make this shift, make that shift, and and 541 00:28:35,720 --> 00:28:40,160 Speaker 1: and work themselves back and forth. Um. At two fifteen 542 00:28:40,200 --> 00:28:42,320 Speaker 1: thousand miles, it's easy to say, yes, it needs to 543 00:28:42,360 --> 00:28:45,000 Speaker 1: trans and I get that, all right, And I get 544 00:28:45,040 --> 00:28:47,880 Speaker 1: your hesitancy, and I get sometimes white shops do that 545 00:28:47,960 --> 00:28:52,120 Speaker 1: because sometimes you're you're diagnosing against yourself and and and 546 00:28:52,160 --> 00:28:55,640 Speaker 1: I understand that too. Um. Cleanliness of the fluid is 547 00:28:55,640 --> 00:28:57,360 Speaker 1: a good point. You know, it would be one of 548 00:28:57,360 --> 00:28:59,600 Speaker 1: the first things. I'd look at cleanliness of the fluid 549 00:29:00,040 --> 00:29:03,360 Speaker 1: rex fluid level and then you know, it's it's either 550 00:29:03,440 --> 00:29:05,760 Speaker 1: we're dealing with something electrical in the way the computers 551 00:29:05,800 --> 00:29:09,120 Speaker 1: controlling it, or we're dealing with an internal issue inside 552 00:29:09,120 --> 00:29:12,680 Speaker 1: the trans The only thing a shop can really do 553 00:29:13,000 --> 00:29:16,600 Speaker 1: is diagnosed externally, all right. AMCO sort of did that. 554 00:29:16,840 --> 00:29:19,200 Speaker 1: They looked at the solenoids and how do the solenoids shift? 555 00:29:19,240 --> 00:29:22,720 Speaker 1: And you know, is everything else there? Um. The fact 556 00:29:22,800 --> 00:29:27,080 Speaker 1: that it only happens at select speeds, low speeds, I'd be, 557 00:29:27,200 --> 00:29:31,160 Speaker 1: I'd be only curious, does any of the data at 558 00:29:31,200 --> 00:29:34,840 Speaker 1: low speed look right? And put chefs speed um output 559 00:29:34,880 --> 00:29:37,560 Speaker 1: chef speed. What is the computer seeing that makes it 560 00:29:37,600 --> 00:29:40,720 Speaker 1: want to make those shifts? And then where does line 561 00:29:40,760 --> 00:29:44,400 Speaker 1: pressure on the trends go when the problem happens. Here's 562 00:29:44,520 --> 00:29:47,960 Speaker 1: here's part of the problem. All right, Um, it's fourteen 563 00:29:48,040 --> 00:29:50,719 Speaker 1: years old, it's got two or fifteen thousand miles on it. 564 00:29:51,240 --> 00:29:55,440 Speaker 1: You could spend to probably three hundred allars in time 565 00:29:55,840 --> 00:29:58,160 Speaker 1: trying to pin down to find out that the trans 566 00:29:58,160 --> 00:29:59,560 Speaker 1: has to come out to be torn down, to be 567 00:29:59,640 --> 00:30:04,040 Speaker 1: rebuilt because it's in the trans So where do you 568 00:30:04,160 --> 00:30:06,800 Speaker 1: and I don't have a I don't have problems spending 569 00:30:06,800 --> 00:30:09,040 Speaker 1: three hundred dollars. I don't have a problem spending given 570 00:30:09,040 --> 00:30:13,240 Speaker 1: two thousand dollars replacing selenoids all of that, you know, 571 00:30:13,360 --> 00:30:16,320 Speaker 1: like anything that is less than four thousand dollars and 572 00:30:16,360 --> 00:30:20,120 Speaker 1: actually taking the transmission out of the car is better 573 00:30:20,160 --> 00:30:22,680 Speaker 1: than where I am now. But it seems like the 574 00:30:23,520 --> 00:30:26,920 Speaker 1: ones that I could find are not willing to do that. 575 00:30:27,000 --> 00:30:29,400 Speaker 1: I'm not looking to do that well, and I think 576 00:30:29,480 --> 00:30:32,440 Speaker 1: I know how to find a person. I think part 577 00:30:32,480 --> 00:30:36,800 Speaker 1: of the issue, too, is that what I would be 578 00:30:36,840 --> 00:30:39,880 Speaker 1: mindful of. Um, I'll tell you the story this way. 579 00:30:40,520 --> 00:30:44,080 Speaker 1: So my old four suburban with when it had fifty 580 00:30:44,080 --> 00:30:47,160 Speaker 1: three thousand miles on it, and brother, I changed the 581 00:30:47,160 --> 00:30:49,719 Speaker 1: diaper on that thing every week of its life, all right. 582 00:30:49,880 --> 00:30:52,440 Speaker 1: That that there's there, that truck sitting in the garage 583 00:30:52,520 --> 00:30:54,200 Speaker 1: right now because it's not going anywhere because it's going 584 00:30:54,240 --> 00:30:56,560 Speaker 1: to rain out, all right. It's just it's just it's 585 00:30:56,600 --> 00:31:00,200 Speaker 1: been pampered, all right, at fifty three thousand miles. You know, 586 00:31:00,240 --> 00:31:03,240 Speaker 1: you can imagine this, right my truck, fifty three miles. 587 00:31:03,240 --> 00:31:05,160 Speaker 1: You get in the truck. My kids are still amazed. 588 00:31:05,160 --> 00:31:07,240 Speaker 1: They think there's something wrong with it because it's never dirty. 589 00:31:07,280 --> 00:31:09,160 Speaker 1: They're like, how do you do this? It's you know, 590 00:31:10,280 --> 00:31:14,360 Speaker 1: so at fifty three thousand miles. Just one day the 591 00:31:14,440 --> 00:31:17,600 Speaker 1: trans start at the shutter. I was in the same scenario, 592 00:31:18,200 --> 00:31:20,840 Speaker 1: same thing as you. All right, the trans start at 593 00:31:20,840 --> 00:31:23,360 Speaker 1: the shutter, fluid was clean. Didn't see a thing went 594 00:31:23,400 --> 00:31:26,560 Speaker 1: through diagnosis, it's internal in the trans, put it trans 595 00:31:26,560 --> 00:31:30,040 Speaker 1: and spend Oh. I think the trans was bucks just 596 00:31:30,080 --> 00:31:34,000 Speaker 1: for the trans and that subsequently led to take half 597 00:31:34,000 --> 00:31:37,600 Speaker 1: the truck apart and um, you know, replace everything that 598 00:31:37,720 --> 00:31:42,600 Speaker 1: was at the time fourteen years old, and I haven't 599 00:31:42,640 --> 00:31:46,000 Speaker 1: looked back since. And my point becomes, failure can occur 600 00:31:46,080 --> 00:31:49,160 Speaker 1: any time and any mile is regardless. You can't approach 601 00:31:49,240 --> 00:31:52,680 Speaker 1: this as um. And I'm coming to my point. You 602 00:31:52,720 --> 00:31:55,600 Speaker 1: can't approach this as you don't want anything less than 603 00:31:55,640 --> 00:31:58,800 Speaker 1: four thousand is a good thing. What I think you 604 00:31:58,920 --> 00:32:02,640 Speaker 1: have to do is get it in your head. What 605 00:32:02,720 --> 00:32:05,040 Speaker 1: does that truck mean to you in terms of dollars? 606 00:32:05,640 --> 00:32:07,320 Speaker 1: If you had to put five grand in that truck, 607 00:32:07,360 --> 00:32:14,600 Speaker 1: would you do it? So? And I can convince you 608 00:32:14,640 --> 00:32:18,400 Speaker 1: to do that in about thirty seconds. Go price a 609 00:32:18,440 --> 00:32:20,920 Speaker 1: new one, you know, Just go price a new vehicle, 610 00:32:21,920 --> 00:32:24,840 Speaker 1: all right, um? And then you've got to the side, 611 00:32:24,880 --> 00:32:27,040 Speaker 1: you know, not knowing how bad this clunk is. Is 612 00:32:27,080 --> 00:32:30,640 Speaker 1: this clunk worth five grand to you? How bad is it? 613 00:32:30,640 --> 00:32:35,120 Speaker 1: It's been doing it for how long? A couple of months? Now? Like, 614 00:32:35,240 --> 00:32:38,080 Speaker 1: I'll stump you if you have time, I'll stump you 615 00:32:38,120 --> 00:32:40,440 Speaker 1: with another thing that relates to that. Well, I'll tell 616 00:32:40,480 --> 00:32:42,000 Speaker 1: you what. Let me pull over. Let me pull over 617 00:32:42,000 --> 00:32:44,360 Speaker 1: and take a pause, and when we come back, people'll 618 00:32:44,360 --> 00:32:46,000 Speaker 1: play stump the car doctor. But we're only gonna have 619 00:32:46,040 --> 00:32:47,840 Speaker 1: about two and a half minutes. We'll keep that in mind, 620 00:32:48,160 --> 00:32:50,480 Speaker 1: all right, So I'm roning any of the car doctor. 621 00:32:50,480 --> 00:32:59,120 Speaker 1: We'll be back right after this. Welcome back, ron nating 622 00:32:59,160 --> 00:33:01,480 Speaker 1: the car doctor. Let's get right back to Austin in Westchester. 623 00:33:01,920 --> 00:33:04,320 Speaker 1: Go ahead us if what's your follow up comment to that? 624 00:33:04,320 --> 00:33:05,520 Speaker 1: And then I have one more thing to say to 625 00:33:05,520 --> 00:33:08,960 Speaker 1: you before we go today, real quick. So first of all, 626 00:33:09,000 --> 00:33:11,160 Speaker 1: I said, it's a very slide. I'm just gonna let it. 627 00:33:11,240 --> 00:33:12,480 Speaker 1: You don't like to do it if I can't find 628 00:33:12,480 --> 00:33:15,760 Speaker 1: anybody to diagnosis. Really, I'm not going to replace the transport. 629 00:33:15,840 --> 00:33:20,120 Speaker 1: It's it fails or or get worse than well. And 630 00:33:20,160 --> 00:33:22,800 Speaker 1: to to that point, let me jump in to that point. 631 00:33:23,440 --> 00:33:26,320 Speaker 1: The diagnostics are pretty good on that vehicle in terms 632 00:33:26,400 --> 00:33:29,040 Speaker 1: of if there was a if there was a module fault, 633 00:33:29,320 --> 00:33:32,600 Speaker 1: a wiring issue, a computer fault, it should set a code. 634 00:33:32,800 --> 00:33:35,880 Speaker 1: It should doesn't always work that way, but nine of 635 00:33:35,920 --> 00:33:38,080 Speaker 1: the time it should. If that had a voltage issue 636 00:33:38,080 --> 00:33:39,880 Speaker 1: to the trans control module, it would set a p 637 00:33:40,040 --> 00:33:44,080 Speaker 1: zero five. But you know the fact that it doesn't 638 00:33:44,120 --> 00:33:47,880 Speaker 1: only at low speed under certain load unless there's something 639 00:33:48,080 --> 00:33:52,760 Speaker 1: modifying a sensor input and fooling the PCM or the TCM. 640 00:33:52,800 --> 00:33:57,040 Speaker 1: I'm thinking that is internal trans a fatigued spring, a 641 00:33:57,040 --> 00:34:00,560 Speaker 1: a broken spring, something mechanical that's a border line or 642 00:34:00,640 --> 00:34:04,200 Speaker 1: has failed but not affecting complete operation yet. It's sort 643 00:34:04,240 --> 00:34:05,760 Speaker 1: of like a kitchen draw. Do you have any of 644 00:34:05,760 --> 00:34:10,319 Speaker 1: those draws in your kitchen? The clothes automatically, you know, 645 00:34:10,320 --> 00:34:12,239 Speaker 1: if you or you see the new style cabinets, you'll 646 00:34:12,239 --> 00:34:15,120 Speaker 1: close the cabinet door and then the hinge ale automatically 647 00:34:15,160 --> 00:34:18,240 Speaker 1: close it nice and gentle so it doesn't bang. Sometimes 648 00:34:18,280 --> 00:34:20,920 Speaker 1: those were out. You know, the door still works, but 649 00:34:20,960 --> 00:34:25,040 Speaker 1: the automatic closer doesn't work properly. It's it's a borderline failure, 650 00:34:25,040 --> 00:34:27,280 Speaker 1: but it's not enough to make you want to replace it. Ahead, 651 00:34:27,280 --> 00:34:32,120 Speaker 1: what's your last comment? So? I uh, I was chasing 652 00:34:32,840 --> 00:34:36,120 Speaker 1: a negative fuel tram on these trucks and I replaced 653 00:34:36,160 --> 00:34:39,880 Speaker 1: the throttled body, and for the life of me, that 654 00:34:40,000 --> 00:34:43,240 Speaker 1: thing would not relearn its position and I just connected 655 00:34:43,320 --> 00:34:46,080 Speaker 1: battery and all that, and I feel like this this 656 00:34:46,160 --> 00:34:50,319 Speaker 1: whole thing started around that time. Um, do you think 657 00:34:50,360 --> 00:34:53,759 Speaker 1: someone can can look into that, because you know I 658 00:34:53,760 --> 00:34:57,640 Speaker 1: can look at the inputs? Yeah? Well what what real? 659 00:34:57,800 --> 00:35:00,160 Speaker 1: Real quick? What was your negative? Well? I don't have 660 00:35:00,200 --> 00:35:01,879 Speaker 1: time I'll tell you what Ausome call me back next 661 00:35:01,920 --> 00:35:03,799 Speaker 1: week we can talk about it further. I'm sorry, there's 662 00:35:03,840 --> 00:35:05,359 Speaker 1: just not enough time I'm running any of the car 663 00:35:05,400 --> 00:35:09,200 Speaker 1: Doctor reminding you good mechanics aren't expensive, they're priceless. See 664 00:35:09,280 --> 00:35:09,320 Speaker 1: you