1 00:00:21,520 --> 00:00:23,320 Speaker 1: All right, John, thank you so much. 2 00:00:23,320 --> 00:00:25,680 Speaker 2: And I want everybody to know that, you know, John 3 00:00:25,800 --> 00:00:27,680 Speaker 2: is such one of those real guys that we just 4 00:00:27,720 --> 00:00:30,680 Speaker 2: called last and like, hey, we have some open time, 5 00:00:30,880 --> 00:00:34,560 Speaker 2: and I'm sure John is just sitting around and twiddling 6 00:00:34,600 --> 00:00:38,200 Speaker 2: his thumbs as you have time. And John said, matter 7 00:00:38,240 --> 00:00:40,440 Speaker 2: of fact, I was sitting around. Now I'm just choking, 8 00:00:40,479 --> 00:00:41,800 Speaker 2: but John came on last minute. 9 00:00:41,800 --> 00:00:44,080 Speaker 1: Thank you, John. I appreciate you being on that moment. 10 00:00:44,400 --> 00:00:47,320 Speaker 3: My pleasure, but anything for you. We've always been supportive 11 00:00:47,360 --> 00:00:48,160 Speaker 3: of each other over. 12 00:00:48,000 --> 00:00:51,319 Speaker 2: The years we have we have and listen, you're eight 13 00:00:51,360 --> 00:00:53,200 Speaker 2: season in right, a season on Bar Rescue. 14 00:00:53,240 --> 00:00:55,680 Speaker 3: I am about to start shooting the ninth in August. 15 00:00:56,640 --> 00:01:00,200 Speaker 2: All right, ninth and August, you know, advocate for or 16 00:01:01,240 --> 00:01:05,800 Speaker 2: small businesses, entrepreneurs. I like the way that you're an 17 00:01:05,840 --> 00:01:08,959 Speaker 2: advocate for though, because I think that you know. Now, 18 00:01:09,200 --> 00:01:11,119 Speaker 2: I got a children's book out, John, and my thing 19 00:01:11,160 --> 00:01:14,679 Speaker 2: with now is what I realized is there are children 20 00:01:14,680 --> 00:01:16,800 Speaker 2: that act like children. They are adults at act like adults, 21 00:01:16,840 --> 00:01:18,880 Speaker 2: and they are adults at act like children. And I 22 00:01:19,000 --> 00:01:22,480 Speaker 2: after I decided that these beautiful little kids who you 23 00:01:22,560 --> 00:01:25,280 Speaker 2: never know what challenge they're going through, and you know 24 00:01:25,319 --> 00:01:28,680 Speaker 2: they're not tainted by the world and there's sponges. I 25 00:01:28,760 --> 00:01:31,480 Speaker 2: need to start giving some of these adults that act 26 00:01:31,560 --> 00:01:32,640 Speaker 2: like children. 27 00:01:32,319 --> 00:01:37,720 Speaker 1: A little more. John Tapper, Kevin O'Leary, Gary. 28 00:01:37,680 --> 00:01:42,280 Speaker 2: Ve kind of like, I'm rooting for you, but grow up, yeah, 29 00:01:42,880 --> 00:01:44,959 Speaker 2: and come to the reality of what you're doing. 30 00:01:45,440 --> 00:01:47,039 Speaker 3: You know, it's funny. I was sitting with my daughter 31 00:01:47,160 --> 00:01:49,120 Speaker 3: years ago, and I had a box of cereal on 32 00:01:49,160 --> 00:01:51,640 Speaker 3: the table and I was teaching her about money. So 33 00:01:51,680 --> 00:01:53,320 Speaker 3: I took one hundred They were cheerios. They took a 34 00:01:53,400 --> 00:01:55,840 Speaker 3: hundred cheerios and said, okay, I gotta good the government 35 00:01:55,880 --> 00:01:58,200 Speaker 3: thirty of these. So I pushed those aside. I got 36 00:01:58,240 --> 00:02:00,560 Speaker 3: to pay the rent. They pushed those aside. I gotta pay. 37 00:02:00,600 --> 00:02:02,280 Speaker 3: You want a new baseball glove, I got to get 38 00:02:02,320 --> 00:02:04,720 Speaker 3: you there, and we had no cheerios left. At at 39 00:02:04,760 --> 00:02:06,920 Speaker 3: eight years old, she started to understand that, and I 40 00:02:07,000 --> 00:02:10,120 Speaker 3: called it the cheerio bottle, but it really taught her 41 00:02:10,200 --> 00:02:12,480 Speaker 3: the premise of it. I've always wanted to write a 42 00:02:12,560 --> 00:02:15,800 Speaker 3: children's book about a lemonade stand how to run a 43 00:02:15,840 --> 00:02:18,440 Speaker 3: lemonade stand profitably, And I always thought something like that 44 00:02:18,480 --> 00:02:20,000 Speaker 3: could be a lot of fun, just to teach the 45 00:02:20,080 --> 00:02:23,160 Speaker 3: values of dollars and quality and service and the things 46 00:02:23,200 --> 00:02:24,600 Speaker 3: you and I live by. 47 00:02:24,760 --> 00:02:26,840 Speaker 2: I love that, the quality and service, so because that's 48 00:02:26,840 --> 00:02:29,160 Speaker 2: what you're an expert for, getting right down to the core. 49 00:02:29,320 --> 00:02:32,200 Speaker 2: But why don't we talk about I don't know, why 50 00:02:32,200 --> 00:02:34,120 Speaker 2: don't we go into that moment? When was your first 51 00:02:34,160 --> 00:02:37,120 Speaker 2: either lemonade stand or the lemonade stand that you felt 52 00:02:37,160 --> 00:02:41,600 Speaker 2: that was funky and it needed some adjusting, Because you know, 53 00:02:42,000 --> 00:02:43,400 Speaker 2: I think that's a good way to start. You know, 54 00:02:43,600 --> 00:02:46,560 Speaker 2: lemonade stands when when John and I started was as 55 00:02:46,560 --> 00:02:49,760 Speaker 2: big as the corner lemonade stands today is as big 56 00:02:49,760 --> 00:02:52,160 Speaker 2: as how many people can you know? 57 00:02:52,200 --> 00:02:55,080 Speaker 1: Your your your smartphone can hit? All right? 58 00:02:55,200 --> 00:02:57,920 Speaker 2: So why don't we start off with that? John, when 59 00:02:58,080 --> 00:03:01,000 Speaker 2: was the when did you did you? I don't even 60 00:03:01,000 --> 00:03:03,600 Speaker 2: want to assume, but did your first lemonade stand or 61 00:03:03,600 --> 00:03:05,600 Speaker 2: first business a first venture work out? 62 00:03:05,680 --> 00:03:05,920 Speaker 1: Well? 63 00:03:06,520 --> 00:03:08,360 Speaker 3: No, my first venture I had a partner who I 64 00:03:08,360 --> 00:03:11,120 Speaker 3: shouldn't have signed with. I trusted them on paperwork and 65 00:03:11,160 --> 00:03:13,320 Speaker 3: I got ripped off for the only six hundred thousand 66 00:03:13,360 --> 00:03:16,040 Speaker 3: dollars I had in my name. So my first one 67 00:03:16,160 --> 00:03:18,800 Speaker 3: was not good. And you know, I learned a lesson 68 00:03:18,840 --> 00:03:21,440 Speaker 3: at that time about integrity and trustworthiness and who to 69 00:03:21,440 --> 00:03:23,079 Speaker 3: get in bed with, so to speak. And of course 70 00:03:23,120 --> 00:03:26,040 Speaker 3: I never had that again, but I attained success. And 71 00:03:26,320 --> 00:03:28,280 Speaker 3: you know when you asked me this question, dam and 72 00:03:28,320 --> 00:03:31,160 Speaker 3: I thought it was a an incredible concept to talk 73 00:03:31,200 --> 00:03:34,160 Speaker 3: about this moment that changes all of our lives. And 74 00:03:34,200 --> 00:03:36,480 Speaker 3: I thought about several that I had in life. For example, 75 00:03:36,520 --> 00:03:38,800 Speaker 3: when I was younger and I owned my first nightclub, 76 00:03:39,080 --> 00:03:42,200 Speaker 3: and it was a big nightclub with technology and dance floors, 77 00:03:42,520 --> 00:03:44,640 Speaker 3: and I stood in there by myself at four in 78 00:03:44,640 --> 00:03:46,160 Speaker 3: the morning, and the fact that I could. 79 00:03:45,920 --> 00:03:47,880 Speaker 1: Own where was his club? And where was his club? 80 00:03:47,880 --> 00:03:48,640 Speaker 1: And how old were you? 81 00:03:49,000 --> 00:03:51,680 Speaker 3: It was in Chicago, and I was about I guess 82 00:03:52,560 --> 00:03:55,880 Speaker 3: twenty eight maybe something like that. But to look over 83 00:03:55,960 --> 00:03:58,720 Speaker 3: my domain, if you will, and you know what I had, 84 00:03:58,920 --> 00:04:00,760 Speaker 3: That was a pretty good moment for me. But when 85 00:04:00,800 --> 00:04:03,320 Speaker 3: I thought about, you know what moment was the most 86 00:04:03,360 --> 00:04:07,200 Speaker 3: powerful that I wanted to give to you. Here's the story. 87 00:04:07,320 --> 00:04:10,480 Speaker 3: I'm at Caesar's palace many years ago, about thirteen fourteen 88 00:04:10,560 --> 00:04:13,520 Speaker 3: years ago, and I'm giving a speech and at the 89 00:04:13,600 --> 00:04:15,640 Speaker 3: end of the speech, can I use frank language or 90 00:04:15,640 --> 00:04:18,920 Speaker 3: should I filter this to clean up Okay, I'm giving 91 00:04:18,960 --> 00:04:20,559 Speaker 3: a speech, and at the end of the speech, somebody 92 00:04:20,560 --> 00:04:22,080 Speaker 3: comes up to me and says, John, you should be 93 00:04:22,120 --> 00:04:25,279 Speaker 3: on television. So I go home and I write something 94 00:04:25,360 --> 00:04:29,200 Speaker 3: up called on the Rocks three pages and damnutes, half 95 00:04:29,240 --> 00:04:32,280 Speaker 3: Mission Impossible and half kitchen nightmare. So I'm going to 96 00:04:32,360 --> 00:04:34,400 Speaker 3: be dropped in a restaurant with files, and I'm going 97 00:04:34,480 --> 00:04:36,880 Speaker 3: to have the file of my mixologist and my chef, 98 00:04:37,160 --> 00:04:39,760 Speaker 3: just like the beginning of Mission. I put it together, 99 00:04:40,000 --> 00:04:42,880 Speaker 3: and years earlier, I had been a consultant to Paramont 100 00:04:42,960 --> 00:04:46,480 Speaker 3: for Bubba Gump Shrimp Company and some of their hospitality stuff. 101 00:04:46,800 --> 00:04:49,200 Speaker 3: So I hadn't made a decent living at that point, damon. 102 00:04:49,279 --> 00:04:52,760 Speaker 3: But I wasn't wealthy by all means yet. So because 103 00:04:52,760 --> 00:04:55,080 Speaker 3: of my contacts at Paramount, I could set up a 104 00:04:55,080 --> 00:04:57,159 Speaker 3: meeting to pitch my idea to them. Set ahead of 105 00:04:57,200 --> 00:04:59,159 Speaker 3: TV and a bunch of Paramount people in the room. 106 00:04:59,440 --> 00:05:01,280 Speaker 3: And I walked and I sit down and I tell 107 00:05:01,320 --> 00:05:03,599 Speaker 3: them my idea, and they look at me and say, John, 108 00:05:04,320 --> 00:05:07,800 Speaker 3: you will never fucking be on television. You're too old, 109 00:05:08,080 --> 00:05:12,240 Speaker 3: you're not good looking enough. It'll never happen. So I 110 00:05:12,320 --> 00:05:13,880 Speaker 3: walk out of the meeting. I get in my car. 111 00:05:14,000 --> 00:05:16,320 Speaker 3: They gave me a drive ice say that to you 112 00:05:16,680 --> 00:05:19,360 Speaker 3: in exactly that way, precisely work. 113 00:05:19,960 --> 00:05:23,239 Speaker 1: You know, Wait, who what company was this again? 114 00:05:23,480 --> 00:05:25,840 Speaker 3: This was in Paramount on a Paramount lot. And it's 115 00:05:25,839 --> 00:05:29,080 Speaker 3: funny because what network am I on today? Paramots? It's funny, David, 116 00:05:31,720 --> 00:05:32,480 Speaker 3: what happened though? 117 00:05:32,560 --> 00:05:34,200 Speaker 2: Like because you know, I got to tell you something 118 00:05:34,240 --> 00:05:37,840 Speaker 2: about Hollywood. What I my experience with Hollywood is nobody 119 00:05:37,880 --> 00:05:40,760 Speaker 2: tells you no to your face. They tell you it's 120 00:05:40,760 --> 00:05:42,600 Speaker 2: not the time of this. Why because you know what. 121 00:05:43,320 --> 00:05:47,719 Speaker 2: They don't want to be the person that told John 122 00:05:47,880 --> 00:05:52,440 Speaker 2: Tapper no years later, and I don't remember if I 123 00:05:52,480 --> 00:05:54,359 Speaker 2: have respect for the person who told you, or I 124 00:05:54,360 --> 00:05:56,800 Speaker 2: feel sorry for the person who told you, but go ahead. 125 00:05:57,040 --> 00:05:59,880 Speaker 3: So so I had not been in TV, so they 126 00:06:00,000 --> 00:06:01,599 Speaker 3: I had given me this meeting, and my question to 127 00:06:01,720 --> 00:06:03,120 Speaker 3: m gentlemen, I want to share an idea with you 128 00:06:03,120 --> 00:06:05,599 Speaker 3: to see if it's even worse my time. And that's 129 00:06:05,600 --> 00:06:08,080 Speaker 3: when they said to me, you'll never be your two 130 00:06:08,080 --> 00:06:11,320 Speaker 3: old knucker sry drive in through the Paramount gates on 131 00:06:11,360 --> 00:06:12,919 Speaker 3: a way out da. I mean, as you can imagine, 132 00:06:13,160 --> 00:06:15,720 Speaker 3: I'm bummed, right, and I think to myself, you know 133 00:06:15,760 --> 00:06:18,960 Speaker 3: what I'm gonna make my own sizzle reel. So in 134 00:06:19,000 --> 00:06:21,640 Speaker 3: the television business, you sell shows based on these three 135 00:06:21,680 --> 00:06:24,200 Speaker 3: to four minute sizzle reels. Right. So I go to 136 00:06:24,240 --> 00:06:26,680 Speaker 3: a friend's bar in Homosa Beach. It's empty on a 137 00:06:26,680 --> 00:06:30,080 Speaker 3: Saturday afternoon, it's full on Sunday for football. I film 138 00:06:30,120 --> 00:06:33,600 Speaker 3: it empty, do my stick my stuff, film it full, 139 00:06:34,000 --> 00:06:37,000 Speaker 3: create a four minute sizzle reel, edit it myself, send 140 00:06:37,040 --> 00:06:39,600 Speaker 3: it to four production companies and get four out of 141 00:06:39,680 --> 00:06:43,680 Speaker 3: four offers because I was angry that they had looked 142 00:06:43,680 --> 00:06:45,880 Speaker 3: at me and said, no, you'll never be on television. 143 00:06:46,360 --> 00:06:48,719 Speaker 3: It almost energized me, you know what I mean. It 144 00:06:48,760 --> 00:06:50,719 Speaker 3: gave me the fight to go after this and I 145 00:06:50,760 --> 00:06:52,080 Speaker 3: got four out of four offers. 146 00:06:52,080 --> 00:06:56,440 Speaker 2: Buddy, But who gave but let me in congratulations on that? 147 00:06:56,480 --> 00:07:00,120 Speaker 2: First of all, that is showing how you know your 148 00:07:00,160 --> 00:07:05,120 Speaker 2: ability to Bob and Wee. But why First of all, 149 00:07:05,160 --> 00:07:07,440 Speaker 2: you know if they don't see you on TV? And 150 00:07:07,600 --> 00:07:11,040 Speaker 2: who cares what other people think? But what gave you 151 00:07:11,200 --> 00:07:17,040 Speaker 2: the the guts or the vision or the confidence to 152 00:07:17,120 --> 00:07:19,160 Speaker 2: feel like you should be on TV? 153 00:07:19,280 --> 00:07:19,720 Speaker 1: Anyway? 154 00:07:19,880 --> 00:07:22,240 Speaker 2: Because maybe you could have went in there and said, well, 155 00:07:22,240 --> 00:07:25,360 Speaker 2: I'm John Tapper, I'm establishing the business and I got 156 00:07:25,360 --> 00:07:30,040 Speaker 2: some really sexy young people that I want to produce 157 00:07:30,120 --> 00:07:32,400 Speaker 2: a show because I'm connected. 158 00:07:32,920 --> 00:07:35,119 Speaker 1: What what made you? Because you were never on TV before? 159 00:07:35,120 --> 00:07:35,440 Speaker 1: That right? 160 00:07:35,560 --> 00:07:38,320 Speaker 3: Never? Nor had I ever been in the television business before. 161 00:07:38,840 --> 00:07:40,920 Speaker 1: Well why did you feel you can do that? And 162 00:07:41,000 --> 00:07:41,600 Speaker 1: let me ask them? 163 00:07:41,600 --> 00:07:44,560 Speaker 2: Were you married at the time or I was okay, 164 00:07:44,600 --> 00:07:47,120 Speaker 2: are you still we're still married at the same person 165 00:07:47,880 --> 00:07:51,240 Speaker 2: years and when? What does she say to you when 166 00:07:51,280 --> 00:07:53,120 Speaker 2: you said you were going to go do this and 167 00:07:53,120 --> 00:07:53,600 Speaker 2: pitch this? 168 00:07:54,040 --> 00:07:56,720 Speaker 3: She was actually pretty supportive. She's she's I'm proud to say, 169 00:07:56,720 --> 00:08:00,320 Speaker 3: probably my biggest fan, damon. So her support meant a 170 00:08:00,320 --> 00:08:03,040 Speaker 3: lot to me at the time. But that no, I 171 00:08:03,080 --> 00:08:05,360 Speaker 3: think gave me a greater level of energy than a 172 00:08:05,440 --> 00:08:08,440 Speaker 3: yes would have given me. And the person who did 173 00:08:08,520 --> 00:08:09,720 Speaker 3: that to me, you're going to get a kick out 174 00:08:09,720 --> 00:08:11,560 Speaker 3: of this. Years ago, there was a company that sold 175 00:08:11,640 --> 00:08:15,600 Speaker 3: black roses and they sold them in coffin shaped boxes 176 00:08:15,640 --> 00:08:18,160 Speaker 3: to send to people. So I bought a box of 177 00:08:18,240 --> 00:08:20,680 Speaker 3: twelve black roses in a coffin box that I shipped 178 00:08:20,680 --> 00:08:21,040 Speaker 3: it to him. 179 00:08:21,080 --> 00:08:25,360 Speaker 2: When this show is nice, nice and now we know 180 00:08:25,400 --> 00:08:28,600 Speaker 2: who we are today. But let me let me I 181 00:08:28,680 --> 00:08:30,120 Speaker 2: want to go back to when you were that night 182 00:08:30,160 --> 00:08:34,160 Speaker 2: club owner. Yeah, it was first night club. You're twenty 183 00:08:34,160 --> 00:08:37,839 Speaker 2: eight years old. You're in Chicago, correct, yep, you just 184 00:08:37,880 --> 00:08:40,000 Speaker 2: opened the doors. How much did you put into that club? 185 00:08:40,320 --> 00:08:43,280 Speaker 3: About a half a million dollars? Blood half blood? 186 00:08:43,320 --> 00:08:43,959 Speaker 1: Ye have partners? 187 00:08:44,600 --> 00:08:44,920 Speaker 3: I did it? 188 00:08:45,000 --> 00:08:46,960 Speaker 1: What do you mean, bo you borrowed? You borrowed it? 189 00:08:47,120 --> 00:08:48,760 Speaker 3: Oh no, No, I borrowed about one hundred of it. 190 00:08:48,840 --> 00:08:50,360 Speaker 3: But it was money, you know, It's all I had. 191 00:08:51,080 --> 00:08:51,760 Speaker 1: That's all you had? 192 00:08:51,880 --> 00:08:52,559 Speaker 3: Yeah? 193 00:08:52,640 --> 00:08:53,439 Speaker 1: Did you have partners? 194 00:08:53,679 --> 00:08:54,439 Speaker 3: Had one partner? 195 00:08:55,160 --> 00:08:57,400 Speaker 1: Was that the one who who took you for six hundred? 196 00:08:57,480 --> 00:08:59,160 Speaker 3: Nope? That was the next The second one was a 197 00:08:59,200 --> 00:09:00,920 Speaker 3: good one. The first one to me for six hundred, 198 00:09:00,920 --> 00:09:02,440 Speaker 3: and I had no recourse because I didn't have to 199 00:09:02,440 --> 00:09:04,880 Speaker 3: write paperwork. I went add it as a total rookie 200 00:09:04,920 --> 00:09:07,600 Speaker 3: on a handshake, name and something I would never do again. 201 00:09:07,640 --> 00:09:09,000 Speaker 3: And of course you would never advise. 202 00:09:10,360 --> 00:09:12,400 Speaker 1: Okay, so you're at the second one. This is now 203 00:09:12,440 --> 00:09:13,200 Speaker 1: you're on your own. 204 00:09:13,320 --> 00:09:15,960 Speaker 2: You you but you have a level of confidence because 205 00:09:15,960 --> 00:09:21,240 Speaker 2: of your first whatever maybe you first experienced in the 206 00:09:21,240 --> 00:09:21,720 Speaker 2: first club. 207 00:09:21,760 --> 00:09:24,400 Speaker 3: Correct. Yeah, And and you know, I must say, even 208 00:09:24,440 --> 00:09:26,080 Speaker 3: when I was young, I had always had a good 209 00:09:26,200 --> 00:09:28,560 Speaker 3: level of confidence. You know, I think I was good 210 00:09:28,559 --> 00:09:31,280 Speaker 3: when I was young at presenting myself with a little BS, 211 00:09:31,840 --> 00:09:33,640 Speaker 3: And I think as I got older and older, the 212 00:09:33,679 --> 00:09:36,000 Speaker 3: BS got less and less and I actually became what 213 00:09:36,120 --> 00:09:38,200 Speaker 3: I said. But I think in the younger years I 214 00:09:38,240 --> 00:09:42,679 Speaker 3: had the confidence to pitch myself into situations that some 215 00:09:42,720 --> 00:09:45,080 Speaker 3: would say I wasn't qualified for, but I pulled them 216 00:09:45,120 --> 00:09:45,720 Speaker 3: off in the end. 217 00:09:46,679 --> 00:09:48,840 Speaker 2: But unlike you being you, being you, wanted to be 218 00:09:49,200 --> 00:09:52,400 Speaker 2: somebody who you know brings your message to the masses 219 00:09:52,440 --> 00:09:55,640 Speaker 2: on television and helps probably empower so many more people 220 00:09:55,679 --> 00:09:59,160 Speaker 2: because when you know family, a couple partners are going 221 00:09:59,200 --> 00:10:01,280 Speaker 2: through some shit and they look at you and you 222 00:10:01,360 --> 00:10:05,319 Speaker 2: just you just basically pulverize somebody for doing the wrong thing, 223 00:10:05,320 --> 00:10:08,600 Speaker 2: even though you told them where they use value. These 224 00:10:08,640 --> 00:10:11,240 Speaker 2: people now can say, you see, look, I'm not the 225 00:10:11,280 --> 00:10:12,360 Speaker 2: only one who thinks like that. 226 00:10:12,480 --> 00:10:12,800 Speaker 1: Right, But. 227 00:10:14,559 --> 00:10:15,960 Speaker 2: You know, when you were trying to get on TV, 228 00:10:16,000 --> 00:10:18,640 Speaker 2: it wasn't proven. But now if you've gotten you know, 229 00:10:18,679 --> 00:10:21,120 Speaker 2: from my Shark Tank experience of sniffing through, if somebody 230 00:10:21,200 --> 00:10:23,160 Speaker 2: sold six hundred thousand for me, that means there was 231 00:10:23,200 --> 00:10:27,000 Speaker 2: six hundred thousand to be stolen, right, now you're at 232 00:10:27,600 --> 00:10:31,320 Speaker 2: version number two, you're on your own. You borrowed a hundred, 233 00:10:31,440 --> 00:10:33,959 Speaker 2: but you probably have some data and numbers of what 234 00:10:34,000 --> 00:10:36,520 Speaker 2: you've done before that makes people say, I will give 235 00:10:36,520 --> 00:10:39,480 Speaker 2: you a hundred of mine. How are you feeling at 236 00:10:39,480 --> 00:10:42,000 Speaker 2: that moment? Where you do you remember where you married, 237 00:10:42,080 --> 00:10:45,040 Speaker 2: where you do you have kids? Were you nervous? Where 238 00:10:45,080 --> 00:10:49,160 Speaker 2: you just was anybody special in your life? What happened 239 00:10:49,200 --> 00:10:51,760 Speaker 2: and what was the pressure of opening that second Were 240 00:10:51,760 --> 00:10:54,160 Speaker 2: you naive like, oh my god, I got this second one, 241 00:10:54,200 --> 00:10:56,679 Speaker 2: no problem, or where you like, holy crap, I'm actually 242 00:10:56,679 --> 00:10:59,719 Speaker 2: on my own. I don't have somebody as experienced or 243 00:10:59,720 --> 00:11:02,080 Speaker 2: better or more experienced than me. What were you going 244 00:11:02,120 --> 00:11:03,920 Speaker 2: through at that moment of your life? 245 00:11:04,000 --> 00:11:06,360 Speaker 3: Well, it wasn't the holy crap thing. I wasn't freaking 246 00:11:06,360 --> 00:11:08,400 Speaker 3: out in that kind of a way. I was pretty 247 00:11:08,640 --> 00:11:11,520 Speaker 3: But you know, I for years had been a hospitality professional. 248 00:11:11,520 --> 00:11:13,120 Speaker 3: So I had been a bar manager, I had been 249 00:11:13,120 --> 00:11:15,960 Speaker 3: a hotel general manager. I had been a resort food 250 00:11:15,960 --> 00:11:19,200 Speaker 3: and beverage director. So I had run multimillion dollar food 251 00:11:19,200 --> 00:11:21,720 Speaker 3: and beverage businesses. And I knew I was good at 252 00:11:21,760 --> 00:11:24,199 Speaker 3: it because I had been promoted and I'd received raises 253 00:11:24,200 --> 00:11:26,520 Speaker 3: and I've gotten a few awards and stuff, so when 254 00:11:26,520 --> 00:11:28,920 Speaker 3: I opened it, I had the confidence in my ability 255 00:11:28,960 --> 00:11:33,760 Speaker 3: to run it. But you know, it's a new location, 256 00:11:33,840 --> 00:11:35,720 Speaker 3: as you know, dam and the greatest idea can fail 257 00:11:35,760 --> 00:11:37,840 Speaker 3: in the wrong place or with the wrong people around you. 258 00:11:37,880 --> 00:11:40,680 Speaker 3: So of course you always have those fears. But I'm 259 00:11:40,720 --> 00:11:43,400 Speaker 3: not the type to have doubted myself. Now. I didn't 260 00:11:43,440 --> 00:11:45,600 Speaker 3: have my daughter till I was thirty five years old, 261 00:11:45,640 --> 00:11:47,960 Speaker 3: so I was still single. And when I was in 262 00:11:47,960 --> 00:11:50,760 Speaker 3: a hospitality business before I opened my own company, which 263 00:11:50,800 --> 00:11:53,880 Speaker 3: is nineteen eighty six, I was VP of a hotel 264 00:11:53,920 --> 00:11:57,280 Speaker 3: company and they had moved me eleven times in five 265 00:11:57,360 --> 00:12:00,440 Speaker 3: years to bigger and bigger and bigger hotels because I 266 00:12:00,520 --> 00:12:03,440 Speaker 3: was really good at driving revenue and I knew that, 267 00:12:04,000 --> 00:12:05,560 Speaker 3: so I had a bit of a history in it. 268 00:12:05,679 --> 00:12:07,840 Speaker 3: And then when I started my own company in nineteen 269 00:12:07,840 --> 00:12:10,960 Speaker 3: eighty six, my first client was the hotel company that 270 00:12:11,000 --> 00:12:13,000 Speaker 3: I had worked for, So I thought I had a 271 00:12:13,000 --> 00:12:15,000 Speaker 3: bit of a cushion when I started my own business 272 00:12:15,000 --> 00:12:15,559 Speaker 3: that way. 273 00:12:16,559 --> 00:12:20,040 Speaker 2: Right, And so you so you were still single, right, yep? 274 00:12:20,160 --> 00:12:20,520 Speaker 3: I was. 275 00:12:23,600 --> 00:12:26,240 Speaker 2: You know, Mark Cuban will say often and even I'll 276 00:12:26,280 --> 00:12:28,800 Speaker 2: say that very similar thing. You know, when he was 277 00:12:29,120 --> 00:12:32,120 Speaker 2: building his you know, working on his stuff. You know, 278 00:12:32,320 --> 00:12:35,280 Speaker 2: a girlfriend said to him, you worked too hard. It's 279 00:12:35,320 --> 00:12:37,800 Speaker 2: either it's either me or the business. And he said, 280 00:12:37,960 --> 00:12:43,440 Speaker 2: I'm sorry. What was your name again? Where where were 281 00:12:43,480 --> 00:12:46,360 Speaker 2: you with relationships at that time my life? 282 00:12:46,920 --> 00:12:51,480 Speaker 3: Yeah, I was selfishly absorbed in my own professional career 283 00:12:51,520 --> 00:12:54,479 Speaker 3: at that stage in my life, and I had girlfriends 284 00:12:54,720 --> 00:12:57,360 Speaker 3: that had come and gone, but I would relocate and 285 00:12:57,400 --> 00:12:59,000 Speaker 3: if she didn't want to come with me, she didn't 286 00:12:59,000 --> 00:13:01,679 Speaker 3: come with me. But I still took that opportunity, and 287 00:13:01,760 --> 00:13:04,680 Speaker 3: I got married late, and I put my career first. 288 00:13:04,679 --> 00:13:07,800 Speaker 3: And I realized back then, being in a hospitality business dayment, 289 00:13:07,840 --> 00:13:10,120 Speaker 3: that I couldn't always create my own opportunities in the 290 00:13:10,120 --> 00:13:12,440 Speaker 3: cities that I lived in. I had to be willing 291 00:13:12,480 --> 00:13:15,320 Speaker 3: to go to that bigger, better market to get that bigger, 292 00:13:15,320 --> 00:13:18,520 Speaker 3: better property. So yeah, I think that at a young age, 293 00:13:18,520 --> 00:13:21,040 Speaker 3: you should be selfish about your career and stay focused. 294 00:13:21,080 --> 00:13:23,640 Speaker 3: And I think paying the does with that kind of 295 00:13:23,679 --> 00:13:26,200 Speaker 3: focus is what sets you up to take care of 296 00:13:26,240 --> 00:13:27,440 Speaker 3: that family a little later on. 297 00:13:29,440 --> 00:13:31,520 Speaker 1: It is it is so one hundred percent. 298 00:13:31,679 --> 00:13:33,360 Speaker 2: I you know, I tell people, I tell people, I 299 00:13:33,400 --> 00:13:35,320 Speaker 2: tell people even my daughter as much as I love them. 300 00:13:35,320 --> 00:13:35,760 Speaker 1: I'm a girl. 301 00:13:35,880 --> 00:13:36,080 Speaker 3: Dad. 302 00:13:36,120 --> 00:13:39,120 Speaker 2: I say, you know, up until twenty or somebody's daughter, 303 00:13:40,120 --> 00:13:43,440 Speaker 2: and then you're going to be somebody's wife and mother 304 00:13:43,720 --> 00:13:47,560 Speaker 2: and grandmother. And I said, ten years do you And 305 00:13:47,600 --> 00:13:50,200 Speaker 2: I don't care what you is Bill Wells in Africa, 306 00:13:50,320 --> 00:13:53,360 Speaker 2: party like a rock star, go look at art, save 307 00:13:53,800 --> 00:13:54,560 Speaker 2: sea turtles. 308 00:13:54,600 --> 00:13:55,120 Speaker 1: I don't care. 309 00:13:55,400 --> 00:13:59,120 Speaker 3: That's great, but know who you are. See I did that. 310 00:13:59,360 --> 00:14:02,280 Speaker 3: I didn't have that advice for my but I did that. 311 00:14:02,559 --> 00:14:03,120 Speaker 1: But you did it. 312 00:14:03,440 --> 00:14:05,800 Speaker 2: But there's a lot of temptation at twenty eight years old, 313 00:14:05,960 --> 00:14:08,840 Speaker 2: you know, there's a lot of distraction to live in 314 00:14:08,880 --> 00:14:11,240 Speaker 2: the world of a night life and own a club. 315 00:14:11,440 --> 00:14:13,640 Speaker 2: Did you have those because first of all, you are 316 00:14:14,280 --> 00:14:16,280 Speaker 2: you know, you're you're going to sleep at six o'clock 317 00:14:16,360 --> 00:14:16,920 Speaker 2: in the morning. 318 00:14:16,960 --> 00:14:18,120 Speaker 1: Probably you are. 319 00:14:18,200 --> 00:14:20,240 Speaker 2: There is a lot of liquor, there's a lot of 320 00:14:20,360 --> 00:14:23,960 Speaker 2: various other barrier rock and roll, sex, drugs and rock 321 00:14:23,960 --> 00:14:27,280 Speaker 2: and roll. Were you living that life where you nose down? 322 00:14:27,840 --> 00:14:30,960 Speaker 2: You know, where was that? Where were you at that time? 323 00:14:31,000 --> 00:14:32,480 Speaker 2: Because I got to tell you at thirty years old, 324 00:14:32,480 --> 00:14:34,200 Speaker 2: when I had a couple of million dollars in the bank, 325 00:14:34,880 --> 00:14:37,160 Speaker 2: I was really, really focused, but yeah, you know, I 326 00:14:37,480 --> 00:14:39,400 Speaker 2: made some mistakes too. I was like, wait a minute. 327 00:14:39,640 --> 00:14:41,160 Speaker 2: First of all, I made some mistakes on my diet. 328 00:14:41,160 --> 00:14:44,840 Speaker 2: I was like, I can eat all everything. I'll have 329 00:14:44,920 --> 00:14:49,600 Speaker 2: it all right. Uh. And you know a type personalities 330 00:14:49,600 --> 00:14:52,200 Speaker 2: like you, myself and many listening. We don't know how 331 00:14:52,240 --> 00:14:55,360 Speaker 2: to do it halfway. Were there any temptations and or 332 00:14:55,400 --> 00:14:57,000 Speaker 2: did you take advantage of those temptations? 333 00:14:57,240 --> 00:14:59,760 Speaker 3: Yeah? There were was particularly when I ran a troubadour 334 00:14:59,800 --> 00:15:01,720 Speaker 3: and Hollywood, which I think you know is a very 335 00:15:01,720 --> 00:15:05,520 Speaker 3: famous nightclub. Oh yeah, and in those days you ran. 336 00:15:06,480 --> 00:15:08,760 Speaker 3: I ran a tubaterur back in the late seventies early. 337 00:15:08,520 --> 00:15:11,560 Speaker 2: Ages with all the with all the famous famous rock 338 00:15:11,640 --> 00:15:12,160 Speaker 2: bands come. 339 00:15:12,200 --> 00:15:14,360 Speaker 3: Oh yeah, Now when I ran a tribun of beds 340 00:15:14,440 --> 00:15:17,200 Speaker 3: like Fear and Black Flag and adam Ant and all 341 00:15:17,200 --> 00:15:20,440 Speaker 3: those punk points. Gosh, there's a lot of temptation around 342 00:15:20,480 --> 00:15:22,360 Speaker 3: you in those days. As you can imagine, dam and 343 00:15:22,400 --> 00:15:25,800 Speaker 3: women are like crazy white powder all over the darn past. 344 00:15:25,840 --> 00:15:29,360 Speaker 2: Yeah, I'm not talking about Johnson and Johnson, but you know. 345 00:15:29,360 --> 00:15:31,800 Speaker 3: I think you and I have something in common. I 346 00:15:31,840 --> 00:15:33,840 Speaker 3: would look at that room of all these people that 347 00:15:33,880 --> 00:15:35,920 Speaker 3: were high and drunk and partying, and I would say 348 00:15:35,920 --> 00:15:40,000 Speaker 3: to myself, somebody here needs to be sober. Somebody here 349 00:15:40,040 --> 00:15:43,880 Speaker 3: needs to take responsibility. God forbid should something happen to someone. 350 00:15:44,520 --> 00:15:47,320 Speaker 3: And as the bar owner and the operator, I always 351 00:15:47,360 --> 00:15:50,920 Speaker 3: looked at that responsibility in that way. So I was 352 00:15:51,040 --> 00:15:53,600 Speaker 3: never the drunk guy in a room. I always tended 353 00:15:53,600 --> 00:15:55,400 Speaker 3: to be the sober guy. Now, if you and I 354 00:15:55,440 --> 00:15:57,520 Speaker 3: went out on a night off, that's a different deal, buddy, 355 00:15:57,520 --> 00:16:00,800 Speaker 3: I could have a good time with you. I did 356 00:16:00,840 --> 00:16:03,560 Speaker 3: not succumb. I must tell you I avoided my employees 357 00:16:03,800 --> 00:16:06,880 Speaker 3: from a relationship standpoint. I really didn't drink and I 358 00:16:06,880 --> 00:16:08,800 Speaker 3: didn't fall into the drug thing on a job. So 359 00:16:09,320 --> 00:16:11,600 Speaker 3: I think I was fortunate that I had the discipline 360 00:16:11,640 --> 00:16:14,040 Speaker 3: to do that. And that was an interesting era back 361 00:16:14,080 --> 00:16:18,560 Speaker 3: then then because that was pre aids, pre gangs, pre violence. 362 00:16:18,920 --> 00:16:22,880 Speaker 2: You're talking you must be talking about eighty two or 363 00:16:22,880 --> 00:16:23,480 Speaker 2: something like. 364 00:16:23,480 --> 00:16:26,120 Speaker 3: That, seventy nine to eighty two, exactly, right. 365 00:16:26,440 --> 00:16:29,080 Speaker 1: Seventy nine to eighty two, you're talking about. 366 00:16:29,320 --> 00:16:33,520 Speaker 2: You know, disco was starting to slow down, right, hip 367 00:16:33,560 --> 00:16:35,000 Speaker 2: hop starting to come up. 368 00:16:35,080 --> 00:16:36,120 Speaker 1: Punk bands like. 369 00:16:36,120 --> 00:16:39,480 Speaker 2: Blondie and all these other bands are now starting to 370 00:16:39,600 --> 00:16:43,320 Speaker 2: hit the country. My Sharona, it was my Sharona. It 371 00:16:43,360 --> 00:16:46,640 Speaker 2: was a very very special special time. There was a 372 00:16:46,680 --> 00:16:48,560 Speaker 2: lot of hairspray lot. 373 00:16:49,680 --> 00:16:51,840 Speaker 3: That was a fun time. I remember girls in those 374 00:16:51,920 --> 00:16:54,080 Speaker 3: days were cell a fane pads. You could see through them, 375 00:16:54,080 --> 00:16:56,720 Speaker 3: the valley girls in the alley. Those were fun times. 376 00:16:57,080 --> 00:16:58,080 Speaker 1: Those were fun times. 377 00:16:58,240 --> 00:17:01,000 Speaker 2: Women's lib had already really taken and effect, and women 378 00:17:01,040 --> 00:17:03,760 Speaker 2: felt that, you know, we can do what the men do. 379 00:17:03,880 --> 00:17:07,600 Speaker 1: And they were very very just, you know, overt with 380 00:17:07,640 --> 00:17:10,040 Speaker 1: a lot of things and it you know, it's fine. 381 00:17:10,160 --> 00:17:12,760 Speaker 3: But society wasn't defensive like it is today. David. 382 00:17:13,040 --> 00:17:13,560 Speaker 1: It wasn't. 383 00:17:13,600 --> 00:17:16,200 Speaker 2: It wasn't so you would manage to have that discipline. 384 00:17:16,240 --> 00:17:18,320 Speaker 2: But I got to ask you another question, because I 385 00:17:18,320 --> 00:17:20,600 Speaker 2: don't like I don't like going into restaurant businesses for 386 00:17:20,720 --> 00:17:23,760 Speaker 2: various things. I think technology now is saved some of 387 00:17:23,840 --> 00:17:27,679 Speaker 2: my concerns, But when I worked at certain restaurants, the 388 00:17:27,760 --> 00:17:31,160 Speaker 2: staff would steal everything. If it wasn't nailed down, they 389 00:17:31,160 --> 00:17:33,600 Speaker 2: were going to steal it. Now in my business and 390 00:17:33,760 --> 00:17:35,879 Speaker 2: a lot of people should understand, there is going to 391 00:17:35,920 --> 00:17:38,760 Speaker 2: be what we call leakage, whatever you want to call leakage, right, 392 00:17:38,800 --> 00:17:45,080 Speaker 2: somebody stealing with the terms whatever. Okay, Besides this, person 393 00:17:45,119 --> 00:17:49,560 Speaker 2: who you know clearly took advantage of a handshake agreement. 394 00:17:49,880 --> 00:17:52,840 Speaker 2: But when was the first time you caught somebody that 395 00:17:52,920 --> 00:17:57,520 Speaker 2: you trust or you believed you trust, stealing from you. 396 00:17:58,920 --> 00:17:59,880 Speaker 1: In your business. 397 00:18:00,960 --> 00:18:04,199 Speaker 3: Yeah, there were two biggies. One was somebody who I 398 00:18:04,240 --> 00:18:06,919 Speaker 3: was putting in business. I was investing in them. I 399 00:18:06,920 --> 00:18:08,480 Speaker 3: had put it not that much, about one hundred and 400 00:18:08,480 --> 00:18:10,960 Speaker 3: fifty thousand dollars into their business, and they completely rip 401 00:18:11,040 --> 00:18:13,639 Speaker 3: me off and it broke my heart. It was a 402 00:18:13,760 --> 00:18:14,719 Speaker 3: very very personal one. 403 00:18:14,840 --> 00:18:17,480 Speaker 1: Why did they rip you off? Did they have a problem? 404 00:18:17,680 --> 00:18:19,960 Speaker 2: Because a lot of time when people rip you off, 405 00:18:20,760 --> 00:18:24,760 Speaker 2: it could be habitual clept though. They could be con 406 00:18:24,840 --> 00:18:27,840 Speaker 2: men and women. They could fall into a divorce or drugs, 407 00:18:27,960 --> 00:18:28,560 Speaker 2: or they can. 408 00:18:28,440 --> 00:18:31,000 Speaker 1: Say John got it. 409 00:18:31,400 --> 00:18:31,720 Speaker 3: Fuck that. 410 00:18:32,359 --> 00:18:34,320 Speaker 1: Fuck John, He's gonna be okay. 411 00:18:34,400 --> 00:18:36,280 Speaker 2: You know what, I don't care all that I helped you, 412 00:18:36,320 --> 00:18:38,359 Speaker 2: because a lot of time, when you help people so much, 413 00:18:39,119 --> 00:18:42,159 Speaker 2: they either either are like, man, really, I thank you, 414 00:18:42,240 --> 00:18:45,040 Speaker 2: or they can't. It's overwhelming to them where they want 415 00:18:45,080 --> 00:18:46,080 Speaker 2: to say fuck you. 416 00:18:46,960 --> 00:18:49,679 Speaker 3: I think that got it any great? Damn? I think 417 00:18:49,720 --> 00:18:51,119 Speaker 3: that what I did is I was putting him in 418 00:18:51,160 --> 00:18:54,240 Speaker 3: a position of ownership, and I'm mature, and I think 419 00:18:54,280 --> 00:18:56,280 Speaker 3: he resented the fact that I was putting him in 420 00:18:56,280 --> 00:18:58,800 Speaker 3: this position of responsibility, and he said, just what you said? 421 00:18:59,119 --> 00:19:01,040 Speaker 3: Fuck him, He's already got his money, I don't want 422 00:19:01,040 --> 00:19:02,920 Speaker 3: to do this, and he just sort of abandoned it. 423 00:19:04,760 --> 00:19:08,480 Speaker 1: What do you do? How did you respond to that? 424 00:19:08,600 --> 00:19:08,879 Speaker 3: Did you? 425 00:19:09,040 --> 00:19:11,199 Speaker 2: I know it hurt, but you know that could have 426 00:19:11,240 --> 00:19:13,199 Speaker 2: made you a cold person from that point on and 427 00:19:13,240 --> 00:19:15,440 Speaker 2: never given anybody else a chance. What did you Because 428 00:19:15,480 --> 00:19:19,159 Speaker 2: you're still still in a business that it's very volatile 429 00:19:19,480 --> 00:19:20,280 Speaker 2: when it comes to. 430 00:19:20,800 --> 00:19:22,760 Speaker 3: Yeah, but you know, today a lot of systems and 431 00:19:22,760 --> 00:19:25,040 Speaker 3: a lot of automated systems and such do it. For example, 432 00:19:25,080 --> 00:19:28,280 Speaker 3: my Taffers tavern has sixty percent of the labor costs 433 00:19:28,280 --> 00:19:30,480 Speaker 3: of a regular restaurant. In the kitchen, everything is packaged 434 00:19:30,520 --> 00:19:33,480 Speaker 3: and counted and numbered. You know, the controls can be 435 00:19:33,520 --> 00:19:35,240 Speaker 3: in place to do it. Now. I'll tell you a 436 00:19:35,240 --> 00:19:37,199 Speaker 3: funny story. When I was running the Troubadour, I had 437 00:19:37,240 --> 00:19:40,240 Speaker 3: an assistant manager I liked, and he looked like HI, 438 00:19:40,480 --> 00:19:43,160 Speaker 3: like sort of dizzy, if you will, And he came 439 00:19:43,200 --> 00:19:45,800 Speaker 3: out of the walking refrigerator. So I walked into the 440 00:19:45,840 --> 00:19:48,280 Speaker 3: walking refrigerator. You gotta laugh and on the floor into 441 00:19:48,320 --> 00:19:51,000 Speaker 3: walking refrigerator with two cases of ready whip. 442 00:19:50,840 --> 00:19:52,680 Speaker 1: Crick cream whipped cream whip hits. 443 00:19:52,560 --> 00:19:55,800 Speaker 3: And twenty four cans in each case, and not one 444 00:19:55,840 --> 00:19:56,919 Speaker 3: of them had any guests. 445 00:19:57,040 --> 00:19:57,720 Speaker 1: One of them worked. 446 00:19:57,920 --> 00:20:01,880 Speaker 2: He was blowing his brains out. 447 00:20:04,560 --> 00:20:05,480 Speaker 1: How do you like? 448 00:20:05,560 --> 00:20:08,359 Speaker 2: I don't understand because you have a you know, going 449 00:20:08,359 --> 00:20:10,920 Speaker 2: to the fact that you have discipline there, but you're 450 00:20:10,960 --> 00:20:13,560 Speaker 2: dealing with bartenders and various other people. I mean, you 451 00:20:13,640 --> 00:20:16,879 Speaker 2: got a heavy turnover normally. What would you say to 452 00:20:16,920 --> 00:20:22,440 Speaker 2: people now when they catch people stealing? In that sense, when. 453 00:20:22,280 --> 00:20:26,160 Speaker 3: I'm of the belief that if honesty is sacrificed, there's 454 00:20:26,160 --> 00:20:29,040 Speaker 3: no basis of any relationship ever with someone who lies 455 00:20:29,119 --> 00:20:31,240 Speaker 3: or steals. That ends everything. 456 00:20:31,320 --> 00:20:31,600 Speaker 2: To me. 457 00:20:32,119 --> 00:20:35,040 Speaker 3: There's no second chance, no form of discussion. If an 458 00:20:35,080 --> 00:20:40,040 Speaker 3: employee lies to me about doesn't have to be financially related, 459 00:20:40,080 --> 00:20:42,760 Speaker 3: those things, you know, are deal changers for me. I 460 00:20:42,840 --> 00:20:46,199 Speaker 3: believe that any relationship, professional or otherwise has to be 461 00:20:46,240 --> 00:20:49,240 Speaker 3: based in trust. So I really try to be honest 462 00:20:49,280 --> 00:20:50,800 Speaker 3: with the people around me. If things are good, I 463 00:20:50,840 --> 00:20:52,679 Speaker 3: say it. If they're not good, I say it. You know, 464 00:20:52,720 --> 00:20:55,199 Speaker 3: I know my producer's sitting here with me. I know 465 00:20:55,280 --> 00:20:57,040 Speaker 3: he would shake his head that he always knows where 466 00:20:57,040 --> 00:21:02,280 Speaker 3: he stands, and so theft is unbelievable to me. And 467 00:21:02,320 --> 00:21:04,679 Speaker 3: in bar rescue, I see it hugely, dam And I 468 00:21:04,680 --> 00:21:07,679 Speaker 3: go to these bars and these employees tell me an interview, 469 00:21:07,880 --> 00:21:09,600 Speaker 3: Oh no, the owner is like a father to me. 470 00:21:09,680 --> 00:21:12,160 Speaker 3: I love him, oh boys. And then I get into 471 00:21:12,160 --> 00:21:15,200 Speaker 3: the business and they're robbing the guy blind. And they 472 00:21:15,240 --> 00:21:18,320 Speaker 3: do love him, they do care about him, but they're 473 00:21:18,440 --> 00:21:21,919 Speaker 3: still robbing him blind. And what gets me, Damon, is 474 00:21:22,160 --> 00:21:25,360 Speaker 3: they're not stealing from bosses they hate. They're stealing from 475 00:21:25,359 --> 00:21:46,160 Speaker 3: bosses they love. They're not stealing from bosses they hate, 476 00:21:46,480 --> 00:21:50,359 Speaker 3: They're stealing from bosses they love. That's mind boggling to me. 477 00:21:51,000 --> 00:21:52,560 Speaker 2: But this is what I mean, you know, like I 478 00:21:52,600 --> 00:21:54,720 Speaker 2: know that. The funny thing about that moment is we 479 00:21:54,760 --> 00:21:56,760 Speaker 2: go down these rabbit holes and I want to know, 480 00:21:56,880 --> 00:21:58,320 Speaker 2: you know, we see the resentment side. 481 00:21:58,320 --> 00:21:59,959 Speaker 1: And this is a great point you're bringing up. 482 00:22:00,040 --> 00:22:01,600 Speaker 2: Like we already talked about someone you stole from me, 483 00:22:01,680 --> 00:22:04,480 Speaker 2: he said, f John, you know he got it. Why 484 00:22:05,000 --> 00:22:08,040 Speaker 2: are people robbing from people they love? Why do you 485 00:22:08,200 --> 00:22:10,359 Speaker 2: do you listen? You're not God, you don't have a 486 00:22:10,359 --> 00:22:13,199 Speaker 2: crystal ball and see the future. But I'm curious, what 487 00:22:13,240 --> 00:22:16,800 Speaker 2: have you seen a defining thing that shows that people 488 00:22:17,960 --> 00:22:20,720 Speaker 2: why people steal from those they love? You. 489 00:22:20,880 --> 00:22:24,960 Speaker 3: I think that there is a loosening of society, if 490 00:22:24,960 --> 00:22:26,440 Speaker 3: you will, damon. I think we see it in a 491 00:22:26,480 --> 00:22:29,680 Speaker 3: lot of different ways today. I think the behavior envelope 492 00:22:29,680 --> 00:22:31,560 Speaker 3: of children is a little bigger than it used to be. 493 00:22:32,080 --> 00:22:34,199 Speaker 3: I think you and I had a narrow envelope that 494 00:22:34,240 --> 00:22:36,639 Speaker 3: we had to profit when we were younger than a 495 00:22:36,720 --> 00:22:39,560 Speaker 3: child does today. You know. I think that that people 496 00:22:39,640 --> 00:22:41,639 Speaker 3: today have a global view, or they think they have 497 00:22:41,680 --> 00:22:44,560 Speaker 3: a global view at a much younger age. I think 498 00:22:44,600 --> 00:22:47,600 Speaker 3: today this is a world of forgivenness. Look at my 499 00:22:47,760 --> 00:22:50,240 Speaker 3: grandson's four years old. He went to Little League this week, 500 00:22:50,840 --> 00:22:53,600 Speaker 3: and it's not little league at all. It's a t ball. 501 00:22:53,920 --> 00:22:55,680 Speaker 3: If he doesn't hit it, they applaud him. If he 502 00:22:55,760 --> 00:22:57,960 Speaker 3: hits it, day applaud him. If he catches the ball, 503 00:22:57,960 --> 00:22:59,720 Speaker 3: they applaud him. If he doesn't catches the ball, they 504 00:22:59,720 --> 00:23:03,119 Speaker 3: don't caught them. There's no latitude to win and lose. 505 00:23:04,000 --> 00:23:06,239 Speaker 3: So how does my little grandson, you know, get to 506 00:23:06,520 --> 00:23:08,639 Speaker 3: get the feeling of victory and loss that you and 507 00:23:08,680 --> 00:23:11,560 Speaker 3: I had when we were young that became so I 508 00:23:11,600 --> 00:23:16,040 Speaker 3: think this desire to not challenge people directly and and 509 00:23:16,160 --> 00:23:19,120 Speaker 3: to just say that's okay, little Johnny. That's okay, little Johnny. 510 00:23:19,560 --> 00:23:24,480 Speaker 3: Sometimes it's not okay, little Johnny. Do you agree? 511 00:23:24,920 --> 00:23:27,520 Speaker 2: I one hundred percent agree. And I'm just trying to 512 00:23:27,600 --> 00:23:30,119 Speaker 2: think about the moment. You know, I found a lot 513 00:23:30,200 --> 00:23:32,040 Speaker 2: of people that are stole from so and from me, 514 00:23:32,080 --> 00:23:33,720 Speaker 2: and I found I think that we I think we're 515 00:23:33,720 --> 00:23:36,359 Speaker 2: getting into something as I discover this is that you 516 00:23:36,480 --> 00:23:38,600 Speaker 2: have to confront people no matter who they are and 517 00:23:38,640 --> 00:23:41,000 Speaker 2: how they and how they are, no matter because you're 518 00:23:41,040 --> 00:23:43,240 Speaker 2: in a business, you're all about the numbers. You know, 519 00:23:43,280 --> 00:23:45,280 Speaker 2: when somebody told me one day, somebody said, you know, dammy, 520 00:23:45,320 --> 00:23:47,720 Speaker 2: you're losing about a half a million dollars. 521 00:23:47,760 --> 00:23:48,200 Speaker 1: Oh my god. 522 00:23:48,240 --> 00:23:49,800 Speaker 2: People are steal from they said, But they're not even 523 00:23:49,840 --> 00:23:51,479 Speaker 2: trying to steal from you. You know what it was 524 00:23:52,880 --> 00:23:57,520 Speaker 2: the small things is what they were doing. Like we 525 00:23:57,600 --> 00:23:59,680 Speaker 2: had clothing, so they were just you know, were's something 526 00:23:59,720 --> 00:24:02,600 Speaker 2: home sample because they're cold, But everybody wore a sample 527 00:24:02,600 --> 00:24:05,119 Speaker 2: home for the cold. We unlocked the you know the 528 00:24:05,160 --> 00:24:07,920 Speaker 2: box where all the stuff goes in for the printers 529 00:24:08,040 --> 00:24:09,800 Speaker 2: and all the paper and stuff like, well, you know, hey, 530 00:24:09,840 --> 00:24:11,359 Speaker 2: my kid's doing a report. I'm going to take home 531 00:24:11,400 --> 00:24:14,400 Speaker 2: a stack of paper right before uber was out. You know, Hey, 532 00:24:14,400 --> 00:24:15,879 Speaker 2: we get a car service, and I got to go 533 00:24:15,880 --> 00:24:17,720 Speaker 2: to dinner. So they get the car service at five, 534 00:24:17,800 --> 00:24:19,800 Speaker 2: they keep the car service all the way till two 535 00:24:19,840 --> 00:24:21,879 Speaker 2: o'clock in the morning, the car service just sitting there 536 00:24:21,920 --> 00:24:22,680 Speaker 2: while they're at dinner. 537 00:24:22,680 --> 00:24:24,560 Speaker 1: And that car just cost a thousand dollars. 538 00:24:24,800 --> 00:24:28,840 Speaker 2: Right there is intentional theft, and then there's the kind 539 00:24:28,880 --> 00:24:30,880 Speaker 2: of like, oh, that's my guy, but you know, I'm 540 00:24:31,000 --> 00:24:32,879 Speaker 2: you know, a couple of dollars. I'm not going to 541 00:24:32,960 --> 00:24:35,160 Speaker 2: charge you with this drink, that drink, this drink, that drink, 542 00:24:35,240 --> 00:24:37,280 Speaker 2: this drink, that drink, and before you know it, it 543 00:24:37,480 --> 00:24:42,640 Speaker 2: mounts up. So how do you differentiate those that are 544 00:24:42,920 --> 00:24:47,560 Speaker 2: intentional and those that are doing things by mistake, because 545 00:24:47,600 --> 00:24:50,600 Speaker 2: even though they're doing it by mistake, they're not considering it. 546 00:24:51,160 --> 00:24:52,320 Speaker 2: What do you do in that sense? 547 00:24:52,680 --> 00:24:54,080 Speaker 3: Well, you know, it's interesting that you say that. I 548 00:24:54,119 --> 00:24:57,480 Speaker 3: always say they find a way to justify it to themselves. Yeah, 549 00:24:57,560 --> 00:24:59,600 Speaker 3: oh I've been on the road for four days. I 550 00:24:59,680 --> 00:25:02,480 Speaker 3: deserve of this, or ah, well, you know, I really 551 00:25:02,480 --> 00:25:04,320 Speaker 3: came through for Dame, and I got him that, you know, 552 00:25:04,359 --> 00:25:06,840 Speaker 3: blah blah blah, you know, b h. So they find 553 00:25:06,880 --> 00:25:09,000 Speaker 3: some way to justify it. You know, I'm the bartender. 554 00:25:09,040 --> 00:25:10,760 Speaker 3: If it wasn't for me, Tafford wouldn't have made a 555 00:25:10,760 --> 00:25:13,640 Speaker 3: dime tonight. So I think that's a lot of it, 556 00:25:13,840 --> 00:25:16,480 Speaker 3: because they don't think of themselves as thieves. And that's 557 00:25:16,480 --> 00:25:19,440 Speaker 3: where it gets scary. If they don't think of themselves 558 00:25:19,440 --> 00:25:22,199 Speaker 3: as a thief, because they're justifying it to themselves, then 559 00:25:22,240 --> 00:25:25,239 Speaker 3: they're logically not going to have any guilt, and you're 560 00:25:25,280 --> 00:25:27,840 Speaker 3: going to do it again. So it's the one who 561 00:25:27,920 --> 00:25:30,040 Speaker 3: knows that he's stealing when he does it. You know, 562 00:25:30,119 --> 00:25:32,040 Speaker 3: in the bar business. I'll tell you a funny story. 563 00:25:32,040 --> 00:25:34,280 Speaker 3: In the bar business. What the way they steal more 564 00:25:34,320 --> 00:25:36,639 Speaker 3: than any other way, Daman is they ring up no sale. 565 00:25:37,560 --> 00:25:39,960 Speaker 3: So let's say I sell you twenty dollars worth of drinks. 566 00:25:40,000 --> 00:25:41,720 Speaker 3: I go up to I say twenty dollars. I go 567 00:25:41,760 --> 00:25:44,680 Speaker 3: to the register, I ring up no sale. You don't 568 00:25:44,720 --> 00:25:47,159 Speaker 3: see that from your seat. I put the twenty in 569 00:25:47,200 --> 00:25:50,600 Speaker 3: the drawer. The drawer now owes me twenty. I take 570 00:25:50,680 --> 00:25:54,640 Speaker 3: two pennies, ten dollars each in representation. Move them over 571 00:25:55,000 --> 00:25:57,360 Speaker 3: to a little pile. Now I go, the drawer owes 572 00:25:57,440 --> 00:26:00,399 Speaker 3: me twenty. I do that four more time. Now the 573 00:26:00,480 --> 00:26:03,680 Speaker 3: drawer owes me one hundred dollars. Right, Oh, I'm out 574 00:26:03,680 --> 00:26:07,320 Speaker 3: of singles, So I count out five twenties from my 575 00:26:07,400 --> 00:26:10,040 Speaker 3: tip cup, go up to the drawer, pull two hundred 576 00:26:10,119 --> 00:26:12,840 Speaker 3: dollars out and drop it in the tip cup. And 577 00:26:12,880 --> 00:26:13,800 Speaker 3: now I'm even again. 578 00:26:14,200 --> 00:26:16,480 Speaker 1: So now you think like a thief? How do you think? 579 00:26:16,520 --> 00:26:18,359 Speaker 1: Why would you think like a thief? 580 00:26:18,640 --> 00:26:21,320 Speaker 3: So when they do this stuff, you can see the 581 00:26:21,359 --> 00:26:24,040 Speaker 3: piles of pennies and matches behind the bar, because they 582 00:26:25,720 --> 00:26:28,560 Speaker 3: and I'll take it. I'll mess that up. I'll move 583 00:26:28,560 --> 00:26:30,960 Speaker 3: their stuff around when I'm back there. So now they 584 00:26:31,000 --> 00:26:34,280 Speaker 3: lose freaking count. Now when I close them out at 585 00:26:34,280 --> 00:26:36,359 Speaker 3: the end of the night, they're over under one hundred 586 00:26:36,359 --> 00:26:39,720 Speaker 3: dollars and fifty dollars and I got them, buddy. But 587 00:26:39,720 --> 00:26:42,879 Speaker 3: but uh uh, you know, it's the employee who knows 588 00:26:42,920 --> 00:26:45,600 Speaker 3: he's stealing is one thing, but the employee who justifies 589 00:26:45,640 --> 00:26:48,040 Speaker 3: it to himself is even scarier, because that's the one 590 00:26:48,040 --> 00:26:50,120 Speaker 3: who tells the employee next time, you should do it too. 591 00:26:50,640 --> 00:26:54,280 Speaker 2: I love, I love, love love how you just broke 592 00:26:54,359 --> 00:26:56,480 Speaker 2: down because you know, a lot of people don't think 593 00:26:56,560 --> 00:27:03,440 Speaker 2: that the bosses know the game. I live in Miami, 594 00:27:03,520 --> 00:27:06,800 Speaker 2: you know, And and I don't carry cash. And the IRIS, 595 00:27:06,800 --> 00:27:08,640 Speaker 2: I'm the IRIS, the most watched person in the world. 596 00:27:08,680 --> 00:27:10,840 Speaker 2: I'm an African American giving away money on TV. 597 00:27:11,040 --> 00:27:12,920 Speaker 1: All right. I pay more. 598 00:27:13,000 --> 00:27:15,399 Speaker 2: I pay enough taxes for you, me and everybody else, 599 00:27:15,840 --> 00:27:18,000 Speaker 2: not my share. I pay everybody's share on purpose. I 600 00:27:18,840 --> 00:27:19,680 Speaker 2: pull up in Miami. 601 00:27:20,800 --> 00:27:21,760 Speaker 1: It always happens. 602 00:27:22,840 --> 00:27:25,080 Speaker 2: Hey, you want to park it in front if it's one 603 00:27:25,119 --> 00:27:26,439 Speaker 2: of my really nice cars. And I don't know how 604 00:27:26,480 --> 00:27:27,960 Speaker 2: many of the really nice ones. I don't want to 605 00:27:27,960 --> 00:27:29,320 Speaker 2: get a short parking in front? 606 00:27:29,320 --> 00:27:29,760 Speaker 3: All right? 607 00:27:30,040 --> 00:27:32,119 Speaker 2: One hundred dollars cash. No, I don't pay cash. I 608 00:27:33,080 --> 00:27:35,760 Speaker 2: pay credit card. No no, no, no, no, puppy, we don't. 609 00:27:35,760 --> 00:27:36,080 Speaker 1: We don't. 610 00:27:36,480 --> 00:27:39,760 Speaker 2: We don't take credit cards. All right, guys, let me 611 00:27:39,800 --> 00:27:42,600 Speaker 2: let me break this to you. I'm an African American 612 00:27:42,640 --> 00:27:44,720 Speaker 2: driving a Rolls Royce. I'm the biggest thief around here. 613 00:27:47,080 --> 00:27:50,560 Speaker 2: I know how to hustle my brothers. Now, it is 614 00:27:50,600 --> 00:27:52,800 Speaker 2: not about being a thief, because I'm not. It's just 615 00:27:52,880 --> 00:27:55,399 Speaker 2: I've been around so much. I guy, stop lying to me, 616 00:27:55,480 --> 00:27:59,040 Speaker 2: you have a square somewhere over here, stop lying to me. 617 00:27:59,080 --> 00:28:01,200 Speaker 2: Then all of a sudden, oh, Papa, look, we found 618 00:28:01,200 --> 00:28:05,199 Speaker 2: it is working. Now why do employees not know that 619 00:28:05,280 --> 00:28:06,560 Speaker 2: we know the hustle? 620 00:28:07,160 --> 00:28:11,119 Speaker 3: Yeah, it's remarkable, But I think the trick to it 621 00:28:11,160 --> 00:28:13,600 Speaker 3: I have found in my business is they need to 622 00:28:13,640 --> 00:28:16,760 Speaker 3: know that I know, because that's where the fear comes, 623 00:28:16,760 --> 00:28:20,240 Speaker 3: and that's where the regulatory impact comes. If they know 624 00:28:20,480 --> 00:28:23,480 Speaker 3: I know, like I move those pennies, I say something 625 00:28:23,520 --> 00:28:25,480 Speaker 3: to them, I catch them in an act, et cetera. 626 00:28:25,960 --> 00:28:28,520 Speaker 3: When they know I know, that's when it tends to 627 00:28:28,560 --> 00:28:29,879 Speaker 3: stop the problem. 628 00:28:29,880 --> 00:28:33,280 Speaker 2: You find that they quit, though, because when you find 629 00:28:33,440 --> 00:28:38,680 Speaker 2: habitual thieves or liars or people who fluff. 630 00:28:38,360 --> 00:28:38,880 Speaker 1: And I don't. 631 00:28:38,920 --> 00:28:41,920 Speaker 2: This is definitely not a negative interview because this is 632 00:28:42,000 --> 00:28:44,440 Speaker 2: us talking because a lot of business owners are listening 633 00:28:44,480 --> 00:28:46,680 Speaker 2: to us and will listen to us and be more 634 00:28:46,720 --> 00:28:48,920 Speaker 2: empowered to say more money, to employ more people. 635 00:28:50,040 --> 00:28:52,360 Speaker 1: But when you find that people, you. 636 00:28:52,520 --> 00:28:56,280 Speaker 2: Just cut their work or their revenue, because you know, 637 00:28:56,360 --> 00:28:58,960 Speaker 2: when people start to make more, they count on it more. 638 00:28:59,000 --> 00:29:02,280 Speaker 2: And ifotentially, if they are somebody who is a thief, 639 00:29:02,560 --> 00:29:04,720 Speaker 2: they probably have a lot of other bad habits. So 640 00:29:04,760 --> 00:29:07,000 Speaker 2: do you find that when you now box them into 641 00:29:07,040 --> 00:29:09,520 Speaker 2: a corner for any reason, whether it's taking credit of 642 00:29:09,560 --> 00:29:12,320 Speaker 2: another person's work that's stealing too, do you find that 643 00:29:12,320 --> 00:29:12,720 Speaker 2: they quit? 644 00:29:13,760 --> 00:29:16,520 Speaker 3: It depends upon if they believe they're stealing or not. 645 00:29:17,240 --> 00:29:19,920 Speaker 3: If they believe they're stealing, then this lost income to them. 646 00:29:19,960 --> 00:29:22,360 Speaker 3: If they're one of those people who justify it to themselves, 647 00:29:22,800 --> 00:29:24,800 Speaker 3: I can get them to stay with the absence of it. 648 00:29:25,040 --> 00:29:28,200 Speaker 3: That's a really key question, though, because if they leave 649 00:29:28,240 --> 00:29:30,240 Speaker 3: in that case, then don't you want them to leave anyway? 650 00:29:30,360 --> 00:29:30,960 Speaker 3: They're thiefs? 651 00:29:32,040 --> 00:29:32,200 Speaker 1: I do. 652 00:29:32,440 --> 00:29:34,080 Speaker 3: But what if I got a story for you. I 653 00:29:34,080 --> 00:29:36,200 Speaker 3: get a story for you. I take a job as 654 00:29:36,200 --> 00:29:39,240 Speaker 3: a bartender in nineteen seventy eight at Barney's Beanery on 655 00:29:39,320 --> 00:29:42,160 Speaker 3: Santa Monica Boulevard in Los Angeles. I'm sure a famous place. 656 00:29:42,200 --> 00:29:45,640 Speaker 3: I'm sure you go. My first night there, the bartender 657 00:29:46,280 --> 00:29:47,680 Speaker 3: I think he's dead so I can say his name, 658 00:29:47,720 --> 00:29:50,200 Speaker 3: Kenny Bourrenstein comes up to me, says, we steal here. 659 00:29:51,040 --> 00:29:53,200 Speaker 3: You have to take at least one hundred a night. 660 00:29:53,480 --> 00:29:55,480 Speaker 3: This is a nineteen seventy eight one hundred dollars was 661 00:29:55,480 --> 00:29:56,479 Speaker 3: a decent amount of money back. 662 00:29:56,600 --> 00:29:58,280 Speaker 1: Yeah, yeh yeah, that's four hundred dollars now. 663 00:29:58,400 --> 00:30:00,480 Speaker 3: So I said, how do you do it? So he 664 00:30:00,560 --> 00:30:02,080 Speaker 3: showed me how to do it, and he said, listen 665 00:30:02,120 --> 00:30:04,320 Speaker 3: to me. If I steal and you don't, the registers 666 00:30:04,360 --> 00:30:06,680 Speaker 3: are out of whack. You must steal one hundred to night. 667 00:30:06,880 --> 00:30:10,280 Speaker 3: Everybody steals one hundred to night. That was my first 668 00:30:10,400 --> 00:30:15,040 Speaker 3: night working in that operation. So it's a cancer. And 669 00:30:15,080 --> 00:30:17,200 Speaker 3: when you catch somebody who does it, even if you 670 00:30:17,360 --> 00:30:19,760 Speaker 3: sense they might be doing it, you have to kill 671 00:30:19,800 --> 00:30:22,800 Speaker 3: the cancer. And I use something called the landmark fire. 672 00:30:22,800 --> 00:30:24,640 Speaker 3: I don't know if you've ever heard that term before. Now, 673 00:30:24,640 --> 00:30:28,160 Speaker 3: be a landmark fire would be taking the biggest defender, 674 00:30:28,760 --> 00:30:32,560 Speaker 3: whether it's be the lowest performing employee, the most thieving employee, 675 00:30:32,800 --> 00:30:35,640 Speaker 3: the employee with the worst attitude, and fire them and 676 00:30:35,680 --> 00:30:38,360 Speaker 3: it's a landmark fire, and it wakes up everybody else 677 00:30:38,440 --> 00:30:41,760 Speaker 3: around them. And you know, firing somebody for theft or 678 00:30:41,800 --> 00:30:43,720 Speaker 3: suspect the theft can go a long way with the 679 00:30:43,720 --> 00:30:45,120 Speaker 3: people around them. 680 00:30:45,680 --> 00:30:48,480 Speaker 2: I agree, setting an example period can go a long way. 681 00:30:48,880 --> 00:30:51,400 Speaker 2: And I wanted to ask one last question about that area, 682 00:30:51,400 --> 00:30:54,640 Speaker 2: and I want to move on to something else because 683 00:30:54,840 --> 00:30:57,080 Speaker 2: I love all these moments, because that was a very 684 00:30:57,120 --> 00:31:02,080 Speaker 2: special moment that you learn that there's a lot of cohoots, coheresion, 685 00:31:03,000 --> 00:31:05,640 Speaker 2: and cutting a cancer stops it right, because it can 686 00:31:05,640 --> 00:31:07,560 Speaker 2: bring a company down as well as it can bring 687 00:31:07,600 --> 00:31:11,160 Speaker 2: it up. If somebody is coming in with the I 688 00:31:11,200 --> 00:31:15,480 Speaker 2: want to solve this, We're going to do this shit together, right, 689 00:31:15,600 --> 00:31:18,920 Speaker 2: that is infectious and you need more of those people. 690 00:31:20,040 --> 00:31:22,680 Speaker 2: What about in a relationship where you kind of box 691 00:31:22,720 --> 00:31:26,000 Speaker 2: the person in, whether they have been doing you wrong 692 00:31:26,120 --> 00:31:27,800 Speaker 2: or not on the same page as you do you 693 00:31:27,880 --> 00:31:31,920 Speaker 2: think that that initially, whether it's a partnership or whatever 694 00:31:31,960 --> 00:31:34,840 Speaker 2: the case is, romantic relationship, do they do they check 695 00:31:34,840 --> 00:31:37,160 Speaker 2: out too? Once you catch them in all these things 696 00:31:37,160 --> 00:31:40,000 Speaker 2: and say no more of this, and you you you 697 00:31:40,120 --> 00:31:41,320 Speaker 2: kind of box them into a corner. 698 00:31:41,640 --> 00:31:43,360 Speaker 3: Yeah, once I box him, and I've sort of made 699 00:31:43,360 --> 00:31:45,240 Speaker 3: my choice that I want them to go at that point. 700 00:31:45,840 --> 00:31:48,320 Speaker 3: So I'm the kind of person who once I get 701 00:31:48,360 --> 00:31:51,680 Speaker 3: to that position a state of mind, if you will, 702 00:31:51,960 --> 00:31:53,840 Speaker 3: I don't give people a second chance when it comes 703 00:31:53,840 --> 00:31:56,720 Speaker 3: to honesty and things like that. So I'm pretty direct 704 00:31:56,760 --> 00:31:59,280 Speaker 3: in that way. All right, Well, now let's go. I 705 00:31:59,320 --> 00:32:02,920 Speaker 3: think that's a perfect said A State of Mind eight episode, 706 00:32:03,320 --> 00:32:04,600 Speaker 3: eight seasons excuse me. 707 00:32:04,800 --> 00:32:09,680 Speaker 2: I watch you. You are in a lot of Middle America. 708 00:32:09,760 --> 00:32:13,160 Speaker 2: You're in a lot of cities. Now, every city is beautiful, 709 00:32:13,200 --> 00:32:15,680 Speaker 2: every city is great. If you live there, you have 710 00:32:15,760 --> 00:32:18,520 Speaker 2: your community, you have a comfortability, you have your home, 711 00:32:18,640 --> 00:32:21,160 Speaker 2: your church, whatever the case is. But you are in 712 00:32:21,600 --> 00:32:24,200 Speaker 2: a lot of cities and you do not live there. 713 00:32:24,960 --> 00:32:27,120 Speaker 2: You have a state of mind to do this. It 714 00:32:27,240 --> 00:32:31,640 Speaker 2: is not easy. How what was the moment, because I'm 715 00:32:31,680 --> 00:32:34,120 Speaker 2: sure after the show became a success of what it is, 716 00:32:34,160 --> 00:32:36,560 Speaker 2: did you say to yourself? Do I want to go 717 00:32:36,600 --> 00:32:38,240 Speaker 2: into these cities all the time? 718 00:32:38,320 --> 00:32:38,520 Speaker 1: Now? 719 00:32:38,880 --> 00:32:42,440 Speaker 2: You know, I be careful what you ask for. You 720 00:32:42,560 --> 00:32:45,240 Speaker 2: had to face sometimes and maybe you love it. 721 00:32:45,480 --> 00:32:46,360 Speaker 1: No, No, do you. 722 00:32:46,360 --> 00:32:49,280 Speaker 2: Like going into all these different cities and dealing with 723 00:32:49,320 --> 00:32:51,560 Speaker 2: all those elements being on the road and going in 724 00:32:51,600 --> 00:32:54,719 Speaker 2: and having these stressful arguments and bars and various other 725 00:32:54,800 --> 00:32:57,440 Speaker 2: things where half the people hate you, and even the 726 00:32:57,440 --> 00:32:59,120 Speaker 2: ones that you want to help change they hate you 727 00:32:59,160 --> 00:33:01,480 Speaker 2: a little bit too. For the honest truth, how do 728 00:33:01,480 --> 00:33:04,400 Speaker 2: you feel about that? And why do you continue to 729 00:33:04,480 --> 00:33:06,240 Speaker 2: do this where we all benefit? 730 00:33:06,360 --> 00:33:09,960 Speaker 3: But why I've never been asked this question in that way. 731 00:33:10,080 --> 00:33:12,479 Speaker 3: I got a great answer for you at the end 732 00:33:12,520 --> 00:33:15,800 Speaker 3: of every episode, you see, I get a huge What 733 00:33:15,880 --> 00:33:18,640 Speaker 3: people don't know is we're wearing microphones on our chests. 734 00:33:19,120 --> 00:33:21,560 Speaker 3: So when I get that hug, the audience cannot hear 735 00:33:21,640 --> 00:33:24,400 Speaker 3: what is said to me during that hug. But the 736 00:33:24,480 --> 00:33:27,400 Speaker 3: things that owner says to me, Damon, are unbelievable. John, 737 00:33:27,440 --> 00:33:29,720 Speaker 3: you saved my marriage. You saved my fricking life. John, 738 00:33:30,240 --> 00:33:33,240 Speaker 3: I'm talking to my son again. Thank you. I feel 739 00:33:33,240 --> 00:33:36,440 Speaker 3: a weight wifting off my shoulders. John, you save my life. 740 00:33:37,000 --> 00:33:41,040 Speaker 3: The things they whisper into my ear, Damon, are so powerful, 741 00:33:41,200 --> 00:33:46,400 Speaker 3: so moving, so inspirational to me that that next week 742 00:33:46,440 --> 00:33:49,920 Speaker 3: I fight even harder, I scream even more, I push 743 00:33:50,080 --> 00:33:53,960 Speaker 3: even more, and I find surprisingly, the ones that fight 744 00:33:54,040 --> 00:33:56,240 Speaker 3: with me the most are the ones that give me 745 00:33:56,280 --> 00:34:00,440 Speaker 3: the tightest hug. Is that interesting because I think people 746 00:34:00,480 --> 00:34:02,720 Speaker 3: in their lives have never been able to crack through 747 00:34:02,760 --> 00:34:04,840 Speaker 3: to them before a lot of them are a little 748 00:34:04,840 --> 00:34:08,359 Speaker 3: thick headed, if you will, a little opinionated, and their 749 00:34:08,400 --> 00:34:11,000 Speaker 3: wives weren't able to crack through, Their partners weren't able 750 00:34:11,000 --> 00:34:13,200 Speaker 3: to crack through, their kids weren't able to crack through. 751 00:34:13,719 --> 00:34:17,920 Speaker 3: Suddenly I cracked through, and they're really appreciative of it. 752 00:34:17,960 --> 00:34:20,359 Speaker 3: In the end, as ugly as it got in the end, 753 00:34:20,400 --> 00:34:24,000 Speaker 3: they're really appreciative. But I wonder if you had the 754 00:34:24,040 --> 00:34:26,960 Speaker 3: same revelation when you went on television. You see, I 755 00:34:27,040 --> 00:34:31,080 Speaker 3: never thought that this depth of failure even existed. I 756 00:34:31,160 --> 00:34:34,440 Speaker 3: never realized people could be in not bad a position. 757 00:34:35,040 --> 00:34:38,200 Speaker 3: Fifty years old, living in your parents' basement. You blew 758 00:34:38,280 --> 00:34:41,440 Speaker 3: four hundred thousand dollars of their retirement. They have no 759 00:34:41,600 --> 00:34:44,759 Speaker 3: retirement left. You're losing in a thirty thousand a month. 760 00:34:44,800 --> 00:34:48,040 Speaker 3: You got enough money for two more weeks. I never 761 00:34:48,320 --> 00:34:52,000 Speaker 3: so when I started this, I had no comprehension damon 762 00:34:52,080 --> 00:34:55,560 Speaker 3: that you know that level of failure existed. And I 763 00:34:55,600 --> 00:34:57,600 Speaker 3: look at your face on shark tak. Some of these 764 00:34:57,640 --> 00:35:01,200 Speaker 3: pitches are shocking to you as well. I could see, 765 00:35:00,920 --> 00:35:04,080 Speaker 3: but it was always shocking to me that depth of failure. 766 00:35:04,120 --> 00:35:06,200 Speaker 1: If you will, but you know, you get to see 767 00:35:06,239 --> 00:35:07,600 Speaker 1: you go deep into the fire. 768 00:35:07,680 --> 00:35:11,279 Speaker 2: You know, my understanding of these depth of failures happen 769 00:35:11,400 --> 00:35:14,000 Speaker 2: over a year, two years, fives because you know, I 770 00:35:14,000 --> 00:35:14,919 Speaker 2: got this great pitch. 771 00:35:15,040 --> 00:35:17,120 Speaker 1: You know, we do the deal. What are the cases? 772 00:35:17,200 --> 00:35:19,480 Speaker 2: And I'm not deep in the You get the roll 773 00:35:19,520 --> 00:35:21,200 Speaker 2: up your sleeve and you get to see how that 774 00:35:21,280 --> 00:35:24,040 Speaker 2: action is being and how that business being ran right 775 00:35:24,080 --> 00:35:26,400 Speaker 2: there in real time, and you can easily go in 776 00:35:26,440 --> 00:35:31,359 Speaker 2: there and go, okay, okay, it's all nice what you said. 777 00:35:31,480 --> 00:35:33,560 Speaker 2: Let me see what's going on here, and you get 778 00:35:33,600 --> 00:35:37,960 Speaker 2: to to condense that time as you go in there 779 00:35:38,040 --> 00:35:40,279 Speaker 2: yelling or screaming, and of course you go in there 780 00:35:40,320 --> 00:35:42,640 Speaker 2: often with love. You going there with love first, you 781 00:35:42,719 --> 00:35:44,640 Speaker 2: kind of go in there and break down and listen, 782 00:35:44,760 --> 00:35:49,440 Speaker 2: full environment always right, yep? How do you turn that 783 00:35:49,520 --> 00:35:53,719 Speaker 2: off at home? Because my first marriage, I was very young. 784 00:35:53,880 --> 00:35:56,640 Speaker 2: I wasn't very young. I was as you were, twenty 785 00:35:56,800 --> 00:36:00,640 Speaker 2: twenty nine, and I noticed that as we couples, young 786 00:36:00,680 --> 00:36:02,880 Speaker 2: couples are even older couples. And now we get together 787 00:36:02,920 --> 00:36:04,239 Speaker 2: and you had you you were smart enough to have 788 00:36:04,239 --> 00:36:06,640 Speaker 2: a child at thirty five. I noticed that. You know, 789 00:36:06,680 --> 00:36:08,799 Speaker 2: we got my wife and I. We got together because 790 00:36:08,800 --> 00:36:10,480 Speaker 2: we loved each other. But now we have children. I'm 791 00:36:10,480 --> 00:36:13,880 Speaker 2: coming home, I'm running a multi million dollar business, and 792 00:36:13,960 --> 00:36:16,799 Speaker 2: all we're talking about is what kid is sick? What 793 00:36:16,920 --> 00:36:19,280 Speaker 2: kid has to go here? And we the house became 794 00:36:19,360 --> 00:36:21,800 Speaker 2: the business. And I started to talk to my wife. 795 00:36:21,800 --> 00:36:23,520 Speaker 2: I couldn't never cut it off. I started to talk 796 00:36:23,560 --> 00:36:27,080 Speaker 2: to my wife like an employee. It didn't work out 797 00:36:27,080 --> 00:36:28,600 Speaker 2: well for me. I slept on the couch a lot, 798 00:36:28,640 --> 00:36:31,960 Speaker 2: and then I ended up getting divorced. How how were 799 00:36:32,000 --> 00:36:34,600 Speaker 2: you able to turn that off when you go home? 800 00:36:35,360 --> 00:36:38,920 Speaker 3: It's funny, my first wife worked in my first wife 801 00:36:39,000 --> 00:36:41,279 Speaker 3: you know where I'm going already. No, it worked in 802 00:36:41,320 --> 00:36:44,000 Speaker 3: my business with me, and same kind of thing. She 803 00:36:44,040 --> 00:36:46,920 Speaker 3: became a business partner, and business frustrations got in the 804 00:36:46,920 --> 00:36:49,280 Speaker 3: middle of us. All we talked about was working business. 805 00:36:49,280 --> 00:36:52,280 Speaker 3: It never we were the opposite. We never talked about children. 806 00:36:52,320 --> 00:36:53,960 Speaker 3: All we talked about was working business now. 807 00:36:54,000 --> 00:36:56,359 Speaker 2: But when we marry it was still it was still 808 00:36:56,360 --> 00:36:58,360 Speaker 2: a business, all right, get her there at three or four? 809 00:36:58,440 --> 00:36:59,120 Speaker 3: How much. 810 00:37:00,640 --> 00:37:02,760 Speaker 1: Did that destroy the business as well, I mean destroy 811 00:37:02,800 --> 00:37:03,400 Speaker 1: the marriage. 812 00:37:03,560 --> 00:37:05,600 Speaker 3: I think it did. I think it did. You know 813 00:37:05,640 --> 00:37:08,040 Speaker 3: I've been married to Nicole for twenty five years. Now, 814 00:37:08,040 --> 00:37:13,400 Speaker 3: you've met Nicole and she is out of the business 815 00:37:13,920 --> 00:37:16,800 Speaker 3: and she carries a card she's our special projects manager, 816 00:37:16,840 --> 00:37:18,359 Speaker 3: so she can come in and do stuff and do 817 00:37:18,400 --> 00:37:21,200 Speaker 3: fun things that she likes to contribute. But the business 818 00:37:21,239 --> 00:37:23,920 Speaker 3: never gets between us anymore. And that's really really important 819 00:37:24,320 --> 00:37:27,239 Speaker 3: because the frustrations of business, damn it. Guys like you 820 00:37:27,280 --> 00:37:30,160 Speaker 3: and I live with these frustrations. Yeah. The challenge for 821 00:37:30,280 --> 00:37:33,200 Speaker 3: us is not to bring them home somehow, not to 822 00:37:33,239 --> 00:37:35,560 Speaker 3: bring them home. And I work really hard at that. 823 00:37:35,600 --> 00:37:37,120 Speaker 3: I'm not as good as it is i'd like to be, 824 00:37:37,200 --> 00:37:38,839 Speaker 3: but I think I'm better at it today than I 825 00:37:38,920 --> 00:37:39,799 Speaker 3: was ten years ago. 826 00:37:40,560 --> 00:37:42,560 Speaker 2: We are, we grow, you know, and I would love 827 00:37:42,680 --> 00:37:44,719 Speaker 2: for because it was that moment. I gotta tell you 828 00:37:44,760 --> 00:37:46,839 Speaker 2: that moment with my wife, Heather, who I've been with 829 00:37:46,920 --> 00:37:50,160 Speaker 2: now eighteen years. So she was young, she was twenty 830 00:37:50,200 --> 00:37:53,120 Speaker 2: two to twenty three, but she had this brilliant aspect 831 00:37:53,200 --> 00:37:56,520 Speaker 2: of understanding men like us or me, because I was 832 00:37:56,600 --> 00:37:58,839 Speaker 2: mainly one of the first men she was ever with 833 00:38:00,000 --> 00:38:01,719 Speaker 2: around twenty six twenty seven, and she started to see 834 00:38:01,719 --> 00:38:04,760 Speaker 2: how my office operated in my life was many women 835 00:38:04,800 --> 00:38:06,000 Speaker 2: would say, well. 836 00:38:05,760 --> 00:38:06,600 Speaker 1: How is it working out? 837 00:38:06,600 --> 00:38:06,759 Speaker 3: You know? 838 00:38:06,840 --> 00:38:10,040 Speaker 2: She says, She said, when he comes home, I don't 839 00:38:10,080 --> 00:38:12,359 Speaker 2: talk to him for the first hour or half an hour. 840 00:38:12,360 --> 00:38:14,239 Speaker 2: If he wants to talk to me, he talks to me. 841 00:38:14,400 --> 00:38:16,359 Speaker 2: I'm not going to hit him with problems as soon 842 00:38:16,400 --> 00:38:18,000 Speaker 2: as he wakes in the door, walks in the door, 843 00:38:18,040 --> 00:38:20,520 Speaker 2: because I see when he wakes up he has one 844 00:38:20,600 --> 00:38:23,000 Speaker 2: hundred emails and one hundred texts and emails and Texas 845 00:38:23,080 --> 00:38:25,240 Speaker 2: is never anything good for you. It's always somebody else's 846 00:38:25,239 --> 00:38:28,680 Speaker 2: goddamn problem. When he come home, I want to leave 847 00:38:28,680 --> 00:38:31,240 Speaker 2: that up to him. And then it was that moment 848 00:38:31,280 --> 00:38:33,560 Speaker 2: when I heard her giving another person advice. She never 849 00:38:33,600 --> 00:38:36,120 Speaker 2: even told me that she did that. It was that 850 00:38:36,239 --> 00:38:40,360 Speaker 2: moment I said, well, how can I repay her for 851 00:38:40,480 --> 00:38:45,920 Speaker 2: what she's doing for me? And I think that it's 852 00:38:46,040 --> 00:38:50,759 Speaker 2: that sensibility of understanding the other person's position and give 853 00:38:50,800 --> 00:38:53,759 Speaker 2: me a tip. Do you have any tips how you 854 00:38:53,800 --> 00:38:55,040 Speaker 2: guys make it work? 855 00:38:55,480 --> 00:38:57,040 Speaker 3: You know, I can't believe you said that. And as 856 00:38:57,040 --> 00:38:59,840 Speaker 3: you was saying that, I was thinking about myself. And 857 00:39:00,120 --> 00:39:03,600 Speaker 3: call with me handles everything in our personal lives, manages 858 00:39:03,640 --> 00:39:06,239 Speaker 3: the household. If I'm traveling, my bags are packed for me. 859 00:39:06,280 --> 00:39:09,000 Speaker 3: When I come home, they run packed for me. My insurance, 860 00:39:09,040 --> 00:39:11,960 Speaker 3: my cars, my vehicles. She'll call the hotels, make sure 861 00:39:12,000 --> 00:39:14,040 Speaker 3: the room I have is everything that I needed to be. 862 00:39:14,120 --> 00:39:18,040 Speaker 3: And she is focused on me all the time. And 863 00:39:18,560 --> 00:39:21,000 Speaker 3: I realized that she is as much of a reason 864 00:39:21,040 --> 00:39:23,919 Speaker 3: for my own success as I am. If it wasn't friend, 865 00:39:23,960 --> 00:39:26,360 Speaker 3: She's my muse in a way. If she wasn't behind 866 00:39:26,400 --> 00:39:28,320 Speaker 3: me to the level that I am or your wife 867 00:39:28,360 --> 00:39:30,440 Speaker 3: is to you, I'm not sure you and I could 868 00:39:30,480 --> 00:39:32,560 Speaker 3: stand in the ways that we do have the freedom 869 00:39:32,600 --> 00:39:35,200 Speaker 3: of mind if you will to attack the things that 870 00:39:35,239 --> 00:39:36,759 Speaker 3: we attack and accomplish every day. 871 00:39:36,800 --> 00:39:40,080 Speaker 2: So these past five years had gotten I would literally 872 00:39:40,120 --> 00:39:41,759 Speaker 2: be dead if I didn't have that, because the same 873 00:39:41,760 --> 00:39:43,520 Speaker 2: way she does that to you, she'd probably make sure 874 00:39:43,560 --> 00:39:45,399 Speaker 2: you go on to the doctors. I wouldn't have known 875 00:39:45,400 --> 00:39:47,560 Speaker 2: I had thyroid cancer unless she said, get your ass 876 00:39:47,640 --> 00:39:48,400 Speaker 2: to the doctor. 877 00:39:49,200 --> 00:39:52,680 Speaker 3: Bingo. Same exact thing with me. So you and I 878 00:39:52,719 --> 00:39:55,719 Speaker 3: recognize the power that they have to our success, and 879 00:39:55,760 --> 00:39:58,239 Speaker 3: I think we treat them accordingly. So I look at 880 00:39:58,239 --> 00:40:01,279 Speaker 3: my wife as is not a partner that I don't need. 881 00:40:01,640 --> 00:40:03,399 Speaker 3: I look at her as the partner that I do need. 882 00:40:03,440 --> 00:40:05,040 Speaker 3: You know, we all have partners that contribute, and we 883 00:40:05,080 --> 00:40:26,840 Speaker 3: all have partners that don't contribute, don't you know we 884 00:40:26,880 --> 00:40:28,840 Speaker 3: all have partners that contribute, and we all have partners 885 00:40:28,880 --> 00:40:31,879 Speaker 3: that don't contribute. The ones that contribute, we treat very 886 00:40:31,880 --> 00:40:35,440 Speaker 3: differently than the ones that don't contribute. These are contributing 887 00:40:35,480 --> 00:40:39,919 Speaker 3: our partners, our biggest contributing partners. So I've gotten really 888 00:40:39,920 --> 00:40:42,839 Speaker 3: good these past few years of really appreciating that and 889 00:40:42,880 --> 00:40:45,880 Speaker 3: by the way, saying to her very often, I appreciate you, 890 00:40:45,920 --> 00:40:48,160 Speaker 3: and I appreciate these things that you do. And that 891 00:40:48,160 --> 00:40:49,640 Speaker 3: goes a long way in and of itself. 892 00:40:50,080 --> 00:40:53,080 Speaker 1: I do. I do as well. But I gotta tell you. 893 00:40:53,440 --> 00:40:55,960 Speaker 2: Let me see who did I I realize how to 894 00:40:56,000 --> 00:40:58,920 Speaker 2: say that I appreciate. Oh it was how it's sterned 895 00:40:59,320 --> 00:41:03,440 Speaker 2: one day was talking to he was talking to who's 896 00:41:03,480 --> 00:41:07,040 Speaker 2: the guy who need to be loved by somebody else? 897 00:41:07,719 --> 00:41:09,920 Speaker 1: The panties were thrown on the stage or who's that guy? 898 00:41:10,440 --> 00:41:10,600 Speaker 3: Oh? 899 00:41:11,800 --> 00:41:22,160 Speaker 2: Big singer Tom Jones, Tom Jones, how is stern his 900 00:41:22,239 --> 00:41:25,160 Speaker 2: first wife? Was talking about first wife and second wife. 901 00:41:26,080 --> 00:41:29,080 Speaker 2: Actually this guy, this guy in the radio who who 902 00:41:29,239 --> 00:41:32,720 Speaker 2: names Big Lou and he he goes he's a divorce 903 00:41:32,719 --> 00:41:34,799 Speaker 2: attorney and he likes to say, I'm Big Lou, and 904 00:41:34,840 --> 00:41:37,520 Speaker 2: Big Lou's just like you, except for I'm not on 905 00:41:37,600 --> 00:41:39,520 Speaker 2: wife number three, I'm on wife number two. 906 00:41:40,080 --> 00:41:43,839 Speaker 1: But you know how Howard was talking Tom Joe. 907 00:41:43,880 --> 00:41:47,760 Speaker 2: He said, Tom, women throw their undergarments on the stage 908 00:41:47,760 --> 00:41:49,240 Speaker 2: at you. 909 00:41:49,239 --> 00:41:53,000 Speaker 1: You have a wife. Your wife is happy with you, 910 00:41:53,080 --> 00:41:54,160 Speaker 1: and you're happy with her. 911 00:41:54,239 --> 00:41:57,040 Speaker 2: I mean, any woman could be intimidated, any man could 912 00:41:57,040 --> 00:42:00,640 Speaker 2: be intimidated by other people going to that level of 913 00:42:01,200 --> 00:42:05,120 Speaker 2: adornment for your your significant other. He says, how do 914 00:42:05,120 --> 00:42:09,520 Speaker 2: you deal with that? And Tom Jones said, Howard, what 915 00:42:09,560 --> 00:42:12,200 Speaker 2: do you say to your He said, what do you 916 00:42:12,200 --> 00:42:14,400 Speaker 2: say to your wife when you leave in the morning? 917 00:42:15,000 --> 00:42:19,840 Speaker 2: How I said, goodbye, you old raggedy ass. Something something 918 00:42:19,840 --> 00:42:23,480 Speaker 2: that slamers his doll. Right, that's the problem, Tom, that's 919 00:42:23,520 --> 00:42:25,440 Speaker 2: the problem, Howard, he said, I say to my wife 920 00:42:25,480 --> 00:42:28,520 Speaker 2: every time before I leave in the morning, I'm gonna 921 00:42:28,520 --> 00:42:31,359 Speaker 2: miss you. And let me tell you something. You've been 922 00:42:31,400 --> 00:42:34,000 Speaker 2: on my mind all morning, and you will be on online. 923 00:42:34,000 --> 00:42:35,440 Speaker 2: I can't wait till I come home. 924 00:42:36,200 --> 00:42:36,640 Speaker 3: Wow. 925 00:42:36,760 --> 00:42:40,000 Speaker 2: And I think that if you just take a second 926 00:42:40,080 --> 00:42:43,400 Speaker 2: right to tell somebody that thing that you know, we 927 00:42:43,520 --> 00:42:46,040 Speaker 2: take so much for granted. Now, think about how much 928 00:42:46,040 --> 00:42:48,560 Speaker 2: we say that to our little kids, our daughters, your grandchildren. 929 00:42:48,600 --> 00:42:50,040 Speaker 2: You know, I love you, You know you did the most 930 00:42:50,080 --> 00:42:53,399 Speaker 2: amazing thing today, or you know what, It's better than 931 00:42:53,400 --> 00:42:54,840 Speaker 2: I say you did the most of the thing. Amazing 932 00:42:54,840 --> 00:42:57,680 Speaker 2: thing is better say you work so hard at what 933 00:42:57,800 --> 00:42:59,960 Speaker 2: you did, and I'm very proud of you. We need 934 00:43:00,080 --> 00:43:02,400 Speaker 2: take that time when I significantother. All right, let me 935 00:43:02,400 --> 00:43:03,879 Speaker 2: get the one to talk the way. 936 00:43:03,880 --> 00:43:06,920 Speaker 3: I think the same is true with employees. It is partners, 937 00:43:07,200 --> 00:43:10,040 Speaker 3: a little personal recognition. You know, how are you Howard? 938 00:43:10,080 --> 00:43:11,920 Speaker 3: How's your wife doing? How the kids doing? Good to 939 00:43:11,920 --> 00:43:14,200 Speaker 3: see you today? You know. I found that that there 940 00:43:14,239 --> 00:43:16,279 Speaker 3: was the book The One Minute Manager years ago. Yes, 941 00:43:16,400 --> 00:43:19,520 Speaker 3: very powerful book to me, and it taught us attack 942 00:43:19,600 --> 00:43:22,360 Speaker 3: what people do, don't attack them. Yes, So if you 943 00:43:22,360 --> 00:43:24,120 Speaker 3: were working for me, I'd say, damon, I love you 944 00:43:24,160 --> 00:43:25,880 Speaker 3: working for me, buddy, I'm really proud that you work 945 00:43:25,960 --> 00:43:28,560 Speaker 3: for my organization, But could you do something for me? 946 00:43:29,160 --> 00:43:32,239 Speaker 3: So I build you up and challenge what you did? 947 00:43:32,719 --> 00:43:34,920 Speaker 3: And you know, I think that's an important uh. I 948 00:43:34,960 --> 00:43:36,840 Speaker 3: know we're talking about wives and I wouldn't, you know, 949 00:43:36,880 --> 00:43:39,960 Speaker 3: approach you quite that way. But recognition like that is 950 00:43:40,000 --> 00:43:41,920 Speaker 3: critical for the people that work for us as well. 951 00:43:41,920 --> 00:43:43,399 Speaker 1: I would about to say, do I have my One Minute 952 00:43:43,400 --> 00:43:43,960 Speaker 1: Manager around? 953 00:43:43,960 --> 00:43:46,719 Speaker 2: And I read every single year because I keep I 954 00:43:46,760 --> 00:43:48,520 Speaker 2: have to get better and better with communication all the time. 955 00:43:48,560 --> 00:43:49,239 Speaker 1: And what do I have here? 956 00:43:49,280 --> 00:43:52,400 Speaker 2: I have the Magic Ladder to Success by Napoleon Hill. 957 00:43:52,440 --> 00:43:53,399 Speaker 2: I like that that one, But. 958 00:43:54,680 --> 00:43:59,160 Speaker 3: To also have you read Myth Revisited. No Michael Gerber, so, 959 00:43:59,239 --> 00:44:00,840 Speaker 3: E Myth revisit Folkus. 960 00:44:00,880 --> 00:44:05,239 Speaker 2: Michael Gerber was the founder of the it was a 961 00:44:05,280 --> 00:44:07,319 Speaker 2: movie company, right, Michael Gerber, no. 962 00:44:07,400 --> 00:44:09,640 Speaker 3: Different, He's a writer. E my Th revisits. He talks 963 00:44:09,640 --> 00:44:11,800 Speaker 3: about the premise of working in the business and working 964 00:44:11,840 --> 00:44:15,279 Speaker 3: on the business. Yeah, and that everybody is either a 965 00:44:15,320 --> 00:44:19,279 Speaker 3: manager and administrator or a creative any just fascinating book. 966 00:44:19,280 --> 00:44:21,840 Speaker 3: I think you'd enjoy it revisiting. 967 00:44:21,920 --> 00:44:24,719 Speaker 2: I absolutely will, and I gotta do the audio. Come dyslexic, 968 00:44:24,880 --> 00:44:27,359 Speaker 2: So you know when I worked in when I worked 969 00:44:27,360 --> 00:44:30,040 Speaker 2: in restaurants or a lobster, we all know there's a 970 00:44:30,080 --> 00:44:33,000 Speaker 2: loop table music all the time before you know it. 971 00:44:33,360 --> 00:44:34,319 Speaker 1: At first I hated it. 972 00:44:34,400 --> 00:44:36,719 Speaker 2: Second, you know, before I know when I left the 973 00:44:36,760 --> 00:44:38,360 Speaker 2: company or left places I was. 974 00:44:38,400 --> 00:44:41,520 Speaker 1: Those were songs on the top of my my playlist 975 00:44:43,120 --> 00:44:44,080 Speaker 1: when you were coming up. 976 00:44:44,120 --> 00:44:48,319 Speaker 2: Were there any specific songs that meant success to you 977 00:44:48,560 --> 00:44:51,680 Speaker 2: or you know that you played or that or even 978 00:44:51,800 --> 00:44:53,839 Speaker 2: till today. You know, some people have My Way by 979 00:44:53,880 --> 00:44:56,640 Speaker 2: Frank Sinatra, I have Rising to the Top by Kenny 980 00:44:56,680 --> 00:45:00,840 Speaker 2: Burke or Bill Conte, Going the Distance, Rocky song d 981 00:45:02,480 --> 00:45:05,640 Speaker 2: the Rocky One Gets Me did you have any songs 982 00:45:05,680 --> 00:45:07,560 Speaker 2: that were all in that thing. 983 00:45:08,200 --> 00:45:11,480 Speaker 3: But I actually have the only patent ever issued by 984 00:45:11,520 --> 00:45:15,000 Speaker 3: the federal government for the management of music to achieve 985 00:45:15,000 --> 00:45:18,799 Speaker 3: a desired ambiance and a hospitality property. I am a 986 00:45:18,960 --> 00:45:23,400 Speaker 3: music freaking nutcase. The music in my restaurants are curated 987 00:45:23,760 --> 00:45:29,360 Speaker 3: by beats per minute, keys, vocalists, and instrumentation combinations into 988 00:45:29,400 --> 00:45:33,239 Speaker 3: beats per minuted, energy curves and content curves. And I 989 00:45:33,280 --> 00:45:36,840 Speaker 3: can control how quick you chew through my music program. 990 00:45:36,920 --> 00:45:39,359 Speaker 3: How can you do I can maniculate how quick your 991 00:45:39,360 --> 00:45:41,080 Speaker 3: table turns through my music program. 992 00:45:41,200 --> 00:45:42,480 Speaker 1: So how can you do that? 993 00:45:42,520 --> 00:45:45,040 Speaker 2: Because the tables are not all being sad at the 994 00:45:45,040 --> 00:45:47,080 Speaker 2: same time unless you have an eight o'clock. 995 00:45:46,960 --> 00:45:49,160 Speaker 3: But it's still a forty five minute turn or a 996 00:45:49,160 --> 00:45:52,319 Speaker 3: fifty minute turn. So music programs tend to go in 997 00:45:52,360 --> 00:45:53,680 Speaker 3: a forty five minute cycle. 998 00:45:53,840 --> 00:45:56,000 Speaker 1: Forty five And why this forty five minutes any not 999 00:45:56,040 --> 00:45:56,719 Speaker 1: the same. 1000 00:45:56,480 --> 00:45:59,800 Speaker 3: Song every forty five minutes? Say it? Beats per minute curve, 1001 00:46:00,320 --> 00:46:02,760 Speaker 3: the same structural elements repeat themselves. 1002 00:46:02,880 --> 00:46:03,440 Speaker 1: Understood. 1003 00:46:03,920 --> 00:46:05,760 Speaker 3: So I'm moving you through a bit of an energy 1004 00:46:05,840 --> 00:46:08,400 Speaker 3: curve if you will, damon, And you know your body 1005 00:46:08,440 --> 00:46:10,959 Speaker 3: reacts to those energy curves. The speed that you walk, 1006 00:46:11,040 --> 00:46:14,040 Speaker 3: the speed, that issue all those kinds of things. 1007 00:46:14,120 --> 00:46:16,680 Speaker 2: So are you saying that if I come in your 1008 00:46:16,960 --> 00:46:20,799 Speaker 2: restaurant and I'm feeling really sexy because you got shot 1009 00:46:20,960 --> 00:46:24,600 Speaker 2: a playing is eight o'clock, you know the wine is flowing, 1010 00:46:25,000 --> 00:46:26,839 Speaker 2: but now all of a sudden, you know you want 1011 00:46:26,840 --> 00:46:28,799 Speaker 2: to get the doors closed, and you turn them. 1012 00:46:28,840 --> 00:46:29,960 Speaker 1: I mean the dessert to. 1013 00:46:30,200 --> 00:46:33,640 Speaker 2: Loop, don't stop, get it, get like, how do you 1014 00:46:33,680 --> 00:46:34,279 Speaker 2: what are you doing? 1015 00:46:34,280 --> 00:46:36,680 Speaker 3: That's what I'm doing. Then I'm playing with lighting levels 1016 00:46:36,680 --> 00:46:38,920 Speaker 3: because the dimmer the lights, the closer you get to 1017 00:46:39,000 --> 00:46:41,839 Speaker 3: the person you're talking to. The brighter the lights, the 1018 00:46:41,880 --> 00:46:44,600 Speaker 3: farther you get. So when you look at music content, 1019 00:46:44,760 --> 00:46:48,920 Speaker 3: music volume level, lighting levels, then the real science becomes 1020 00:46:48,920 --> 00:46:52,279 Speaker 3: the interactivity of eye contact. For example, in a bar 1021 00:46:52,480 --> 00:46:56,359 Speaker 3: at zero level, everybody's in barstools at high seating. At 1022 00:46:56,360 --> 00:47:00,360 Speaker 3: an elevated level, everybody's at low seating. So when you 1023 00:47:00,400 --> 00:47:03,080 Speaker 3: walk through the room, everybody's eyes are within ten inches 1024 00:47:03,120 --> 00:47:05,440 Speaker 3: of each other. At a low seat, at an elevated 1025 00:47:05,480 --> 00:47:08,919 Speaker 3: area high seat of a zero area. So I keep 1026 00:47:09,000 --> 00:47:13,800 Speaker 3: everybody's eye height the same. It maximizes interaction and connect 1027 00:47:13,840 --> 00:47:18,040 Speaker 3: to the time. I'm gonna get this whole lot. So 1028 00:47:18,200 --> 00:47:20,960 Speaker 3: now I put the right music program, the right writing levels, 1029 00:47:20,960 --> 00:47:24,920 Speaker 3: the right dynamics of those elements, and now I'm controlling 1030 00:47:24,960 --> 00:47:25,759 Speaker 3: your experience. 1031 00:47:25,840 --> 00:47:30,200 Speaker 2: So I'm walking in the sparstals up here because I'm like. 1032 00:47:30,160 --> 00:47:32,560 Speaker 1: I see you, homie, Yeah, oh yeah. 1033 00:47:32,360 --> 00:47:35,800 Speaker 3: You see me. And then Arcol sitting and you standing 1034 00:47:35,880 --> 00:47:39,160 Speaker 3: is almost the same eye height, isn't it. Now you 1035 00:47:39,280 --> 00:47:41,680 Speaker 3: turn your head to the elevated area and the people 1036 00:47:41,760 --> 00:47:43,640 Speaker 3: sitting are also at the same eye height. 1037 00:47:44,440 --> 00:47:46,760 Speaker 1: Oh that's I got it now. 1038 00:47:47,280 --> 00:47:50,880 Speaker 2: So well there's another theory, right, and you tell me, 1039 00:47:50,920 --> 00:47:52,640 Speaker 2: and I'm sure you can dig into this. So when 1040 00:47:52,680 --> 00:47:55,640 Speaker 2: we were in clubs and we were really going crazy, we. 1041 00:47:55,719 --> 00:47:58,040 Speaker 1: Noticed a club was like somebody broke it down like 1042 00:47:58,080 --> 00:47:58,680 Speaker 1: a jungle. 1043 00:47:59,400 --> 00:48:02,600 Speaker 2: They said, the guys are gonna all stand, you know, 1044 00:48:02,680 --> 00:48:05,680 Speaker 2: at the table, and you know, boom boom, boom boom. 1045 00:48:05,960 --> 00:48:09,319 Speaker 2: But the guy or girl with the most money or 1046 00:48:09,360 --> 00:48:12,279 Speaker 2: the most attractiveness start to become like the hawk and 1047 00:48:12,320 --> 00:48:14,960 Speaker 2: the lion, and they get higher on the chair and 1048 00:48:15,000 --> 00:48:20,480 Speaker 2: on the because they're the apex predator, and the predator 1049 00:48:20,600 --> 00:48:26,480 Speaker 2: is allowing the sheep or gazelles to see them because 1050 00:48:26,520 --> 00:48:29,360 Speaker 2: they will pick them off accordingly. 1051 00:48:28,920 --> 00:48:32,560 Speaker 3: Is that it's marketing. Marketing. What you're doing market if. 1052 00:48:32,480 --> 00:48:35,440 Speaker 1: You have this platform where maybe the table is a little. 1053 00:48:35,200 --> 00:48:39,920 Speaker 3: Bit more absolute, is a little brighter at that particular. 1054 00:48:39,680 --> 00:48:41,960 Speaker 1: The lighter is brighter at that table. 1055 00:48:44,040 --> 00:48:46,319 Speaker 3: But here's the funny stuff. Let's say back in your 1056 00:48:46,560 --> 00:48:48,640 Speaker 3: bar days, David, Let's say you and irat bar were 1057 00:48:48,640 --> 00:48:50,880 Speaker 3: hanging out togethers a couple of really beautiful girls up 1058 00:48:50,920 --> 00:48:53,879 Speaker 3: on an elevated area. So you want to I want 1059 00:48:53,920 --> 00:48:55,759 Speaker 3: to walk by those girls. I do. We get a 1060 00:48:55,760 --> 00:48:58,280 Speaker 3: little eye contact, right, So we go up the steps 1061 00:48:58,280 --> 00:49:00,440 Speaker 3: to the elevated area. We walk up to the girls. 1062 00:49:00,640 --> 00:49:03,320 Speaker 3: There's a dead end. We can't get off now, we 1063 00:49:03,400 --> 00:49:05,319 Speaker 3: got to turn around and walk back the other way. 1064 00:49:05,360 --> 00:49:08,359 Speaker 3: We feel like idiots. Girls know exactly what we were doing. 1065 00:49:08,760 --> 00:49:10,920 Speaker 3: What if there was a staircase on the other side 1066 00:49:11,360 --> 00:49:14,600 Speaker 3: so I could flow through rather than look like an 1067 00:49:14,600 --> 00:49:17,040 Speaker 3: idiot and hit a dead end, You're more likely to 1068 00:49:17,040 --> 00:49:19,319 Speaker 3: have eye contact with those girls now because I've got 1069 00:49:19,360 --> 00:49:23,200 Speaker 3: a flow pattern around it. So the science of connectivity 1070 00:49:23,239 --> 00:49:26,640 Speaker 3: and interactivity in the bars really deep. It's almost a 1071 00:49:26,680 --> 00:49:27,920 Speaker 3: podcasting to itself. 1072 00:49:28,000 --> 00:49:30,960 Speaker 1: No, it's no, that is not a that is your book. 1073 00:49:31,800 --> 00:49:38,760 Speaker 2: Your book is structure in any setting for ultimate interaction 1074 00:49:39,120 --> 00:49:44,960 Speaker 2: or positioning. That is the book that is an architectural. 1075 00:49:45,640 --> 00:49:46,720 Speaker 1: What Bible. 1076 00:49:48,000 --> 00:49:51,040 Speaker 3: And then we do something called the butt funnel. The 1077 00:49:51,040 --> 00:49:53,279 Speaker 3: butt funnel is a thirty inch opening to get onto 1078 00:49:53,360 --> 00:49:55,360 Speaker 3: the dance floor. It's drink rails on either side. So 1079 00:49:55,719 --> 00:49:58,040 Speaker 3: when you approach the butt funnel, you're gonna either rub 1080 00:49:58,080 --> 00:50:01,600 Speaker 3: face to face with somebody you know, up your choice. 1081 00:50:02,000 --> 00:50:05,520 Speaker 3: But so again, all of these are tricks of interactivity. 1082 00:50:06,760 --> 00:50:08,799 Speaker 3: You can drink at home, buddy, you can watch TV 1083 00:50:08,920 --> 00:50:10,920 Speaker 3: at home, you can listen to music at home. The 1084 00:50:10,960 --> 00:50:13,120 Speaker 3: one thing I can give you that nobody else can 1085 00:50:13,239 --> 00:50:16,040 Speaker 3: is interaction. That's what the business really is today. 1086 00:50:19,080 --> 00:50:20,920 Speaker 1: We need nothing else to say. 1087 00:50:21,000 --> 00:50:23,239 Speaker 3: You need a damon John Barr a restaurant, you will. 1088 00:50:23,200 --> 00:50:26,319 Speaker 2: There's nothing else that This is really this, This is 1089 00:50:26,520 --> 00:50:28,080 Speaker 2: like all my life. 1090 00:50:28,560 --> 00:50:31,120 Speaker 1: And you know I am a very very very very 1091 00:50:31,120 --> 00:50:31,920 Speaker 1: proud dad. 1092 00:50:31,719 --> 00:50:35,279 Speaker 2: My daughter just graduated, Parson, I saw some graduation with 1093 00:50:35,320 --> 00:50:40,759 Speaker 2: a master's in architectural design, and I am going to 1094 00:50:40,840 --> 00:50:41,400 Speaker 2: have her. 1095 00:50:41,480 --> 00:50:43,960 Speaker 1: Talk to you. 1096 00:50:44,000 --> 00:50:47,360 Speaker 2: Please do I'm gonna put my uh my lazy boy 1097 00:50:47,640 --> 00:50:50,840 Speaker 2: on a recline, on a on a on a pedestal 1098 00:50:50,840 --> 00:50:53,160 Speaker 2: in my home with a lot of lights around it. 1099 00:50:53,280 --> 00:50:56,080 Speaker 1: So when my wife, but you know, my wife is 1100 00:50:56,080 --> 00:50:57,680 Speaker 1: gonna look up and go look at that jerk up there. 1101 00:50:57,719 --> 00:50:59,120 Speaker 1: He's really high up in the air. 1102 00:50:59,200 --> 00:51:03,520 Speaker 2: But you know, John, I could talk to you forever, 1103 00:51:03,640 --> 00:51:06,319 Speaker 2: and you know I can't. I can't wait to see this. 1104 00:51:06,440 --> 00:51:10,160 Speaker 2: This the new episode, the new series of Our Stool. 1105 00:51:11,120 --> 00:51:12,160 Speaker 2: I know you said that. 1106 00:51:12,480 --> 00:51:12,880 Speaker 3: I asked you. 1107 00:51:12,960 --> 00:51:15,000 Speaker 2: I always beg you. What can I promote of yours? 1108 00:51:15,040 --> 00:51:16,719 Speaker 2: But I know it's only in two city, but let's 1109 00:51:16,719 --> 00:51:19,000 Speaker 2: talk about it. Tell me what what you got coming out? 1110 00:51:19,040 --> 00:51:22,160 Speaker 2: Where can people find you? Follow you? Just tell me it, 1111 00:51:22,360 --> 00:51:23,200 Speaker 2: lay it on the line. 1112 00:51:23,239 --> 00:51:25,120 Speaker 1: I need. I know you didn't want to promote anything, 1113 00:51:25,160 --> 00:51:26,279 Speaker 1: but what do you have? Talk to me? 1114 00:51:26,400 --> 00:51:28,800 Speaker 3: Ah bye, buddy, thank you. You know my Taffers taverns 1115 00:51:28,800 --> 00:51:31,360 Speaker 3: are doing great. We have one in Washington, d C. Downtown, 1116 00:51:31,360 --> 00:51:34,359 Speaker 3: went and Outpharetta, Georgia, and when in what a town 1117 00:51:34,400 --> 00:51:36,759 Speaker 3: in Boston. We're opening in Alabama soon and in Las 1118 00:51:36,880 --> 00:51:39,239 Speaker 3: Vegas soon, so those are going really well. That's my 1119 00:51:39,280 --> 00:51:40,280 Speaker 3: restaurant franchise. 1120 00:51:40,640 --> 00:51:42,680 Speaker 1: So Tafa tavern is opening all those cities. 1121 00:51:42,719 --> 00:51:44,480 Speaker 2: And if people do not know about it, whether you're 1122 00:51:44,480 --> 00:51:47,560 Speaker 2: a customer or somebody who has product andro want to 1123 00:51:47,600 --> 00:51:50,279 Speaker 2: see how to be in business with mister Tafford. Did 1124 00:51:50,320 --> 00:51:52,480 Speaker 2: you hear what he just said? It's rolling out and 1125 00:51:52,520 --> 00:51:53,319 Speaker 2: it's not gonna stop. 1126 00:51:53,400 --> 00:51:56,800 Speaker 3: Go ahead, yep. Next one is my Brown Butter Bourbon. 1127 00:51:56,840 --> 00:51:59,280 Speaker 3: I'm really proud of this one, buddy. This is Brown 1128 00:51:59,440 --> 00:52:01,319 Speaker 3: Butter Bourbon. And I'm gonna send you a bottle, okay, 1129 00:52:01,400 --> 00:52:03,239 Speaker 3: that I've been working on for two and a half years. 1130 00:52:03,239 --> 00:52:06,160 Speaker 3: We just introduced it in Boston and Vegas. It goes 1131 00:52:06,280 --> 00:52:09,920 Speaker 3: national soon and it's doing great. Man. I'm blown away 1132 00:52:10,320 --> 00:52:11,879 Speaker 3: by how successful. 1133 00:52:11,360 --> 00:52:13,440 Speaker 2: You shouldn't be because you know, you've been doing this 1134 00:52:13,480 --> 00:52:15,640 Speaker 2: all your life and you don't put your name on 1135 00:52:15,680 --> 00:52:18,440 Speaker 2: anything so Brown Butter Bourbon. And I'm sure it'll get 1136 00:52:18,640 --> 00:52:23,320 Speaker 2: bigger and better distribution. You accomplished that, and you have books. 1137 00:52:23,360 --> 00:52:25,040 Speaker 2: Don't bullshit yourself, raise the. 1138 00:52:25,000 --> 00:52:28,839 Speaker 1: Bar and the power of conflict. All right, man? 1139 00:52:28,880 --> 00:52:33,640 Speaker 2: Well I I really I'm not bullshiting you, man, because 1140 00:52:33,680 --> 00:52:36,480 Speaker 2: I don't think I could add any value in a 1141 00:52:36,560 --> 00:52:41,200 Speaker 2: book when you talk about the environment. Because we're very 1142 00:52:41,280 --> 00:52:44,960 Speaker 2: visual and now in this world of everything's instagram TikTok, 1143 00:52:45,160 --> 00:52:48,120 Speaker 2: I mean your structures and thinking about these structures you 1144 00:52:48,200 --> 00:52:51,200 Speaker 2: roll them off your lips so naturally but easily. But 1145 00:52:51,320 --> 00:52:53,920 Speaker 2: I think that this whole thing about when you are 1146 00:52:53,960 --> 00:52:55,920 Speaker 2: someplace because you know, people don't need to go to 1147 00:52:56,000 --> 00:52:58,160 Speaker 2: venue so they can do stuff like you said, drink 1148 00:52:58,200 --> 00:53:00,440 Speaker 2: it home. I think that's the next book, man. I 1149 00:53:00,440 --> 00:53:02,479 Speaker 2: would love to hear that. But you know what you're 1150 00:53:02,520 --> 00:53:04,560 Speaker 2: you're you're a very successful businessman. You don't need my 1151 00:53:04,680 --> 00:53:06,719 Speaker 2: you don't need my opinion, but I appreciate I love your. 1152 00:53:06,640 --> 00:53:09,279 Speaker 3: Opinion, buddy. I got great respect for your good friend, Damon. 1153 00:53:09,320 --> 00:53:10,080 Speaker 3: I love you my brother. 1154 00:53:10,120 --> 00:53:11,960 Speaker 2: Well, thank you brother so much, and thank you for 1155 00:53:12,000 --> 00:53:15,000 Speaker 2: sharing this moment and sharing with everybody that moment that 1156 00:53:15,040 --> 00:53:15,759 Speaker 2: you've had in your life. 1157 00:53:15,760 --> 00:53:16,759 Speaker 1: And I appreciate your brother. 1158 00:53:17,320 --> 00:53:18,360 Speaker 3: Thank Here Sea. 1159 00:53:25,719 --> 00:53:28,480 Speaker 2: That Moment with Damon John is a production of the 1160 00:53:28,520 --> 00:53:30,640 Speaker 2: Black Effect Podcast Network. 1161 00:53:30,760 --> 00:53:32,280 Speaker 1: For more podcasts from. 1162 00:53:32,080 --> 00:53:37,320 Speaker 2: The Black Effect Podcast Network, visit the iHeartRadio app, Apple Podcasts, 1163 00:53:37,480 --> 00:53:40,800 Speaker 2: or wherever you listen to your favorite show and don't 1164 00:53:40,840 --> 00:53:45,360 Speaker 2: forget to subscribe to and rate the show. And of 1165 00:53:45,400 --> 00:53:46,920 Speaker 2: course you can at all connect with me on any of 1166 00:53:46,960 --> 00:53:49,800 Speaker 2: my social media platforms at the Shark. 1167 00:53:50,080 --> 00:53:52,759 Speaker 1: Damon spelt like Raymond, but what a d