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Speaker 1: It's another jubile phone frame mornings. It's one's Hello and Hello.

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Speaker 1: This is Pete Pekins calling from UPS looking for Melany. Hey, Hi,

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Speaker 1: this is Pete Eakins. I'm calling from UPS looking for Melanie. Um.

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Speaker 1: Apparently there's been a problem with a package and you've

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Speaker 1: been trying to reach out to us, so I'm calling

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Speaker 1: you to try to help you out. Okay. UM, first

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Speaker 1: of all, you're you're from UP. You you work at UPS?

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Speaker 1: Do you, guys do a sing song hello to your customers?

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Speaker 1: What is that? No? No, No, that's just something I

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Speaker 1: like to do, just try to, you know, cheer people up.

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Speaker 1: I know you you got a complaint or you're looking

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Speaker 1: for something or something's gone wrong. So I found that

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Speaker 1: if you sing a tune to people, they feel a

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Speaker 1: little bitter about things though. Anyway, Okay, yeah, okay, help

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Speaker 1: you with Melanie. I'm sorry, yees. So if you're calling, Yes,

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Speaker 1: there is a package that I've been trying to track

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Speaker 1: down unsuccessfully with you guys. So let me give you

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Speaker 1: the address again and then you can track it and

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Speaker 1: hopefully m you mean it when you say it'll be here,

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Speaker 1: you know, tomorrow, which you've said twice before. Okay, well

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Speaker 1: I've never said that because I've never spoken with you directly.

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Speaker 1: I think you may have your company, yes on our company.

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Speaker 1: Sometimes you speak to a lot of different people. Drunk

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Speaker 1: right now? Is that what's going on? I'm sorry? Am I? Well? Yes?

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Speaker 1: Are you drunk? Are you drunk right now on the job?

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Speaker 1: Is that what's going on? To the singing and everything else? No,

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Speaker 1: I don't drink at all, never drank. Never. This isn't helpful,

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Speaker 1: and the singing is making it worse, to be honest,

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Speaker 1: no offense. What I would like is to get an

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Speaker 1: absolute yes at the past going to be here and

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Speaker 1: then the package arrived. Yes, yeah, I really don't need it.

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Speaker 1: I really don't Yes, she wants a yes. Okay, I'm

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Speaker 1: not going to listen to this anymore. You're supervisor, please,

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Speaker 1: I'd like to fix your supervisor? Is really all right? Well,

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Speaker 1: I will sing yan over dim. I'm sorry, I'm so

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Speaker 1: sorry about I'm sorry. Now I'm hold and send you

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Speaker 1: right over there right now? A right one second, I

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Speaker 1: didn't be crazy one second? Please? Uh this Tyler, I'm

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Speaker 1: gonna help you? Is this Tyler? Are you? Are you Pete? Supervisor?

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Speaker 1: I am the manager on duty. Yes, right now currently.

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Speaker 1: Oh well, I want to recommend that you fire your employee.

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Speaker 1: Pete pulled me up and started singing to me, wouldn't

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Speaker 1: stop singing to me. And I think, frankly, I think

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Speaker 1: he uh, I think he was drunk. I think he

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Speaker 1: was probably definitely jounk and he was literally singing to

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Speaker 1: me and would not hum. Okay, I am hearing that

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Speaker 1: you are not happy with Pete. I am not happy.

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Speaker 1: Mm hmmm, uh huh okay, what is it? Maha? Okay?

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Speaker 1: Well that is my personal customer service style of active listening.

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Speaker 1: Mha okay. So this is this is out rageous. Have

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Speaker 1: you heard a word that I've said? Have you heard

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Speaker 1: anything I've said? Mm hmmm uh huh okay, Okay, let

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Speaker 1: me speak to your boss. Okay. Well, I would love

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Speaker 1: to do that for you, but I just can't seem

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Speaker 1: to do I can't do that for you because this

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Speaker 1: is a prank phone called Maha. Okay, what what what

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Speaker 1: what do you? What do you work? Prank? I said,

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Speaker 1: this is actually Jewel from the Jewels Show doing a

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Speaker 1: phone prank on you and your husband. James say you up,

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Speaker 1: wait what horry about? What kind of prank. Who is

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Speaker 1: this not up? No, it's not. He said. You've been

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Speaker 1: going crazy trying to track down this package, and you

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Speaker 1: haven't been getting to help any help from customer service,

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Speaker 1: so I figured why not call you and sing your

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Speaker 1: problems away. Oh my gosh, that was the most frustrating

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Speaker 1: experience I have ever had. Oh my god, wake up

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Speaker 1: every morning with jubil phone pranks.