1 00:00:00,160 --> 00:00:00,680 Speaker 1: Please to say. 2 00:00:00,760 --> 00:00:03,520 Speaker 2: Joining us here in Studio two is the CEO of 3 00:00:04,440 --> 00:00:06,600 Speaker 2: Xerox see advantrasact, see it great to. 4 00:00:06,519 --> 00:00:07,960 Speaker 1: Have you, welcome, Thank you for having me. 5 00:00:08,119 --> 00:00:09,720 Speaker 3: What is the reinvention? 6 00:00:10,039 --> 00:00:11,400 Speaker 1: Yeah, the reinvention is about. 7 00:00:11,200 --> 00:00:14,160 Speaker 4: Getting Zerox back to being a tech powerhouse and driving 8 00:00:14,200 --> 00:00:16,599 Speaker 4: productivity in the workplace. She's just talking about real estate 9 00:00:16,600 --> 00:00:20,040 Speaker 4: a few minutes ago, and what's happening with inside the workplace. 10 00:00:20,079 --> 00:00:22,680 Speaker 4: People are working all over the place in different areas 11 00:00:22,880 --> 00:00:25,840 Speaker 4: and we've always been driving that productivity in the workplace. 12 00:00:25,880 --> 00:00:29,080 Speaker 4: So part of the reinvention strategy is three things. One, 13 00:00:29,360 --> 00:00:32,200 Speaker 4: how do we get back to a declining core business 14 00:00:32,200 --> 00:00:34,640 Speaker 4: that's declining single digits? How do we get back to growth? 15 00:00:34,720 --> 00:00:36,360 Speaker 4: What do we do there in growth? And there are 16 00:00:36,440 --> 00:00:39,159 Speaker 4: sectors that are actually growing. We have a four printers 17 00:00:39,400 --> 00:00:41,640 Speaker 4: colored that are actually growing. We grew double digits in 18 00:00:41,680 --> 00:00:44,239 Speaker 4: Q four. We have the ability to be able to 19 00:00:44,400 --> 00:00:48,040 Speaker 4: outgrow the market and market share through changing our channel partners, 20 00:00:48,040 --> 00:00:50,320 Speaker 4: productivity in our salesforce, and so forth. So how do 21 00:00:50,360 --> 00:00:53,720 Speaker 4: we get our core strengthen so that decline is slowed down. 22 00:00:53,960 --> 00:00:55,960 Speaker 4: Second piece of it is how do we get twenty 23 00:00:56,000 --> 00:00:57,720 Speaker 4: percent of our revenue in growth areas. 24 00:00:57,960 --> 00:00:58,320 Speaker 1: So we just. 25 00:00:58,320 --> 00:01:01,880 Speaker 4: Acquired a company called it Sava, which is around IT solutions. 26 00:01:01,880 --> 00:01:04,200 Speaker 4: And if you think about what's happening in the workplace today, 27 00:01:04,480 --> 00:01:08,040 Speaker 4: technology is complex, AI is complex. All the different major 28 00:01:08,160 --> 00:01:11,520 Speaker 4: chnds in technology is tough. They're looking for a partner 29 00:01:11,600 --> 00:01:14,360 Speaker 4: like Xerox who can bring solutions. We're going to be 30 00:01:14,360 --> 00:01:18,600 Speaker 4: a solutions driven, a service driven software enabled business going forward, 31 00:01:18,800 --> 00:01:21,520 Speaker 4: and we can help our clients, especially in the mid market, 32 00:01:21,920 --> 00:01:25,840 Speaker 4: drive and help them inside of driving productivity and IT solutions. 33 00:01:25,880 --> 00:01:27,560 Speaker 1: So if you think about some of the big. 34 00:01:27,360 --> 00:01:30,039 Speaker 4: Tech transformations, Windows, AI, etc. 35 00:01:30,480 --> 00:01:32,759 Speaker 2: I'm very fascinated by this. In full disclosure, I actually 36 00:01:32,760 --> 00:01:34,720 Speaker 2: started my career covering is Xerox way. I won't tell 37 00:01:34,720 --> 00:01:36,280 Speaker 2: you what year that was, but it was a much 38 00:01:36,319 --> 00:01:37,759 Speaker 2: different company there, and it was going through a lot 39 00:01:37,760 --> 00:01:41,040 Speaker 2: of issues. When I look at the breakdown, you know 40 00:01:41,160 --> 00:01:43,280 Speaker 2: what you're selling equipment and this idea that's kind of 41 00:01:43,280 --> 00:01:45,880 Speaker 2: post sales revenue, which is now the bult or It's 42 00:01:45,920 --> 00:01:48,440 Speaker 2: always been the vault, but it's become much more dominant. 43 00:01:48,680 --> 00:01:51,280 Speaker 2: What is the complexion of that? Who are you selling to? 44 00:01:51,920 --> 00:01:53,920 Speaker 2: What types of sectors, what types of companies? 45 00:01:54,200 --> 00:01:56,080 Speaker 1: Yeah, so two different worlds. 46 00:01:56,080 --> 00:01:58,120 Speaker 4: One is we have our major direct sales where we 47 00:01:58,200 --> 00:02:00,360 Speaker 4: sell a lot into SMB right, a lot of the 48 00:02:00,400 --> 00:02:02,800 Speaker 4: small business and medium business and with two hundred thousand 49 00:02:02,800 --> 00:02:06,600 Speaker 4: plus accounts large channels where we sell into and we 50 00:02:06,680 --> 00:02:09,680 Speaker 4: have channel resellers that sell over ten thousand channel partners 51 00:02:09,840 --> 00:02:10,960 Speaker 4: that sell around the world. 52 00:02:11,000 --> 00:02:11,760 Speaker 1: So we sell. 53 00:02:11,560 --> 00:02:13,960 Speaker 4: Into AMA in the medium we got a forty five 54 00:02:13,960 --> 00:02:16,360 Speaker 4: percent of our business there and then the fifty plus 55 00:02:16,360 --> 00:02:20,440 Speaker 4: percent in the Americas, so medium SMB business. But more importantly, 56 00:02:20,440 --> 00:02:24,240 Speaker 4: we're now creating vertical solutions. So you think about how 57 00:02:24,320 --> 00:02:27,880 Speaker 4: you can sell into hospitality, how you can sell into education, 58 00:02:28,240 --> 00:02:31,680 Speaker 4: and how do we put infrastructure around our devices that 59 00:02:31,800 --> 00:02:33,919 Speaker 4: drives productivity in education. 60 00:02:34,040 --> 00:02:35,919 Speaker 1: So we talk about AI a lot of AI today. 61 00:02:36,120 --> 00:02:37,480 Speaker 4: You think about the print that the print that has 62 00:02:37,480 --> 00:02:39,520 Speaker 4: a lot of intelligence and a lot of capabilities in 63 00:02:39,560 --> 00:02:42,480 Speaker 4: there that we can help with document flows, We can 64 00:02:42,520 --> 00:02:46,040 Speaker 4: help with intelligence on documents and driving productivity in that space. 65 00:02:46,200 --> 00:02:48,560 Speaker 5: To be honest, the street doesn't like it right now. 66 00:02:48,680 --> 00:02:50,520 Speaker 5: I mean the stock is off over six percent off 67 00:02:50,520 --> 00:02:52,679 Speaker 5: its lows, but still short interest is also building into 68 00:02:52,720 --> 00:02:53,040 Speaker 5: the quarter. 69 00:02:53,160 --> 00:02:54,480 Speaker 6: What do you think is being missed right now? 70 00:02:54,639 --> 00:02:56,960 Speaker 4: I think the reinvention story in terms of where we're 71 00:02:57,000 --> 00:03:00,040 Speaker 4: going right, they're looking for us to give proof points on. 72 00:03:00,360 --> 00:03:03,480 Speaker 5: The IT solution, the acceleration part of the story that 73 00:03:03,520 --> 00:03:05,679 Speaker 5: you guys are hoping to execute this year and next year. 74 00:03:05,760 --> 00:03:07,080 Speaker 6: You feel like that part's being missed. 75 00:03:07,120 --> 00:03:08,840 Speaker 1: That's correct, right, and it's a timing issue. Right. 76 00:03:08,840 --> 00:03:10,600 Speaker 4: We're doing a lot of different things, and it's very 77 00:03:10,600 --> 00:03:12,480 Speaker 4: difficult to do the amount of change that we have 78 00:03:12,680 --> 00:03:15,520 Speaker 4: as a public company and doing all the changes that 79 00:03:15,560 --> 00:03:18,520 Speaker 4: we're doing simultaneously. That's the part that they're missing in 80 00:03:18,560 --> 00:03:21,239 Speaker 4: terms of where we're going right. We acquired it Savvy, 81 00:03:21,320 --> 00:03:25,240 Speaker 4: we acquired Lexmak recently, and so the story is going forward, 82 00:03:25,400 --> 00:03:27,360 Speaker 4: we will get to growth, we'll get to double digit 83 00:03:27,400 --> 00:03:28,080 Speaker 4: operating profit. 84 00:03:28,360 --> 00:03:31,280 Speaker 5: When do you think you see the it's not a trough, really, 85 00:03:31,320 --> 00:03:32,640 Speaker 5: but when do you think you start to see the 86 00:03:32,680 --> 00:03:35,080 Speaker 5: turn where investors and analysts can really start to see 87 00:03:35,080 --> 00:03:36,200 Speaker 5: that momentum. 88 00:03:36,320 --> 00:03:38,600 Speaker 4: We're seeing it internally right in terms of the key 89 00:03:38,680 --> 00:03:41,200 Speaker 4: performing indicators that we see, whether it's around orders, whether 90 00:03:41,240 --> 00:03:43,560 Speaker 4: it's around growth, where it's around mix in our revenue, 91 00:03:43,560 --> 00:03:46,440 Speaker 4: we're seeing it. As we get into end of second 92 00:03:46,520 --> 00:03:49,200 Speaker 4: quarter of this year, we'll see Q one growth year 93 00:03:49,200 --> 00:03:51,760 Speaker 4: over year. We'll see Q two growth over year over year, 94 00:03:51,920 --> 00:03:53,480 Speaker 4: and they'll start to see it as we get out 95 00:03:53,480 --> 00:03:54,600 Speaker 4: to the second half of the year. 96 00:03:55,000 --> 00:03:56,920 Speaker 2: I want to ask you about the structure of the 97 00:03:56,920 --> 00:03:59,440 Speaker 2: company itself in terms of the amount of employees you have. 98 00:04:00,040 --> 00:04:01,800 Speaker 3: Are they all working from the office? 99 00:04:01,800 --> 00:04:04,600 Speaker 2: Do you have more of a remote strategy, hybrid remote strategy? 100 00:04:04,720 --> 00:04:06,960 Speaker 2: What's that been like coming out of the pandemic? 101 00:04:07,040 --> 00:04:09,040 Speaker 1: Well, hybrid all over the place. 102 00:04:09,080 --> 00:04:11,560 Speaker 4: Now, I've got ten thousand service technicians that work in 103 00:04:11,600 --> 00:04:12,280 Speaker 4: the fields and body. 104 00:04:12,280 --> 00:04:13,040 Speaker 1: It's very nature. 105 00:04:13,080 --> 00:04:15,920 Speaker 4: We got people in trucks, we've got people touching clients 106 00:04:15,960 --> 00:04:17,800 Speaker 4: all around the world, and then the rest of it 107 00:04:17,880 --> 00:04:19,920 Speaker 4: is a hybrid strategy where we've got people that are 108 00:04:19,920 --> 00:04:22,760 Speaker 4: working from home that have certain expertise, and then we've 109 00:04:22,800 --> 00:04:24,279 Speaker 4: got individuals that are working in the office. 110 00:04:24,279 --> 00:04:25,599 Speaker 3: Are you hiring a lot right now? 111 00:04:25,880 --> 00:04:28,320 Speaker 4: We're not hiring because right now we're integrating companies and 112 00:04:28,360 --> 00:04:29,919 Speaker 4: you want to make sure that we get the best 113 00:04:29,960 --> 00:04:32,600 Speaker 4: of the acquisitions that we've made. And as we're going 114 00:04:32,640 --> 00:04:35,800 Speaker 4: through that, we will look for technical skills, specifically in 115 00:04:35,880 --> 00:04:37,320 Speaker 4: software and software engineering. 116 00:04:37,839 --> 00:04:39,320 Speaker 5: When you take a look broadly, because you guys are 117 00:04:39,360 --> 00:04:42,080 Speaker 5: a global business talking about the impact of the stronger 118 00:04:42,120 --> 00:04:44,880 Speaker 5: dollar and sort of headline risk when it comes to tariffs, Like, 119 00:04:44,920 --> 00:04:46,719 Speaker 5: how do you guys think about these macro problems? 120 00:04:46,920 --> 00:04:49,240 Speaker 4: I think for us, everybody in the tech industry is 121 00:04:49,279 --> 00:04:51,840 Speaker 4: dealing with tariffs today and is dealing with these macro trends, 122 00:04:51,880 --> 00:04:53,560 Speaker 4: and so we will adjust to them. 123 00:04:53,560 --> 00:04:56,720 Speaker 1: Our supply chain is flexible, We'll adjust to whatever tariffs 124 00:04:56,760 --> 00:04:57,200 Speaker 1: come out way. 125 00:04:57,240 --> 00:05:00,120 Speaker 4: And we've always done that historically during the pandemic or 126 00:05:00,160 --> 00:05:01,320 Speaker 4: supply chain challenges. 127 00:05:01,440 --> 00:05:03,440 Speaker 1: It's the same thing for us on the tariffs. Everybody 128 00:05:03,480 --> 00:05:04,880 Speaker 1: in the tech industry is dealing with it. 129 00:05:04,960 --> 00:05:07,320 Speaker 6: Strong dollar freak you out or no, No, it doesn't. 130 00:05:07,000 --> 00:05:07,560 Speaker 1: Bother me at all. 131 00:05:07,600 --> 00:05:07,880 Speaker 6: Why not? 132 00:05:08,240 --> 00:05:11,240 Speaker 4: Well, look, we've got a diversified business, right, So I've 133 00:05:11,279 --> 00:05:13,600 Speaker 4: got businesses in Europe, businesses here in the US. So 134 00:05:13,640 --> 00:05:16,159 Speaker 4: we've got a diversified business and it's balanced. So strong 135 00:05:16,200 --> 00:05:17,200 Speaker 4: dollar doesn't bother me at all. 136 00:05:17,320 --> 00:05:20,400 Speaker 2: There are, of course, a lot of I say institutional investors. 137 00:05:20,440 --> 00:05:23,080 Speaker 2: They look at your market valuation and they say this 138 00:05:23,120 --> 00:05:24,840 Speaker 2: is a company, and they look at your assets and 139 00:05:24,880 --> 00:05:27,599 Speaker 2: they look at a company that could be ripe for 140 00:05:27,680 --> 00:05:31,240 Speaker 2: an acquisition itself. Have you been approached at all by 141 00:05:31,240 --> 00:05:32,080 Speaker 2: any other companies. 142 00:05:32,200 --> 00:05:34,360 Speaker 4: So we have always said, and I've been very bold, 143 00:05:34,400 --> 00:05:35,880 Speaker 4: we want to be in the position to be the 144 00:05:35,920 --> 00:05:38,320 Speaker 4: acquirer and the consolidator of our industry. If you think 145 00:05:38,320 --> 00:05:41,880 Speaker 4: about our industry today, we've got many japan players in 146 00:05:41,920 --> 00:05:42,599 Speaker 4: our industry. 147 00:05:42,920 --> 00:05:44,800 Speaker 1: We think that is right for consolidation. 148 00:05:44,880 --> 00:05:46,880 Speaker 4: I did the IBM PC spin out many years ago, 149 00:05:47,000 --> 00:05:48,960 Speaker 4: was part of the team that built Lenobo and at 150 00:05:48,960 --> 00:05:51,400 Speaker 4: that time we got the same dynamics in the print industry. 151 00:05:51,640 --> 00:05:54,039 Speaker 4: It needs to consolidate. We will be the consolidator. 152 00:05:54,200 --> 00:05:57,520 Speaker 2: Is the business environment conducive to those types of acquisitions, 153 00:05:57,520 --> 00:06:01,080 Speaker 2: particularly you mentioned Japan? Yea, do we get a cross 154 00:06:01,080 --> 00:06:03,680 Speaker 2: border transition transaction like that done these days? 155 00:06:03,720 --> 00:06:06,560 Speaker 4: Well, look, it's always difficult in that environment in Japan 156 00:06:06,600 --> 00:06:08,480 Speaker 4: with Japanese players for show, but there are a lot 157 00:06:08,480 --> 00:06:10,680 Speaker 4: of other roll ups that we can do specifically in 158 00:06:10,720 --> 00:06:11,320 Speaker 4: our industry. 159 00:06:11,400 --> 00:06:13,080 Speaker 1: So we withave the consolidator. 160 00:06:13,240 --> 00:06:16,760 Speaker 5: Yeah, and you're still integrating of course, the IT savvy 161 00:06:16,800 --> 00:06:19,560 Speaker 5: as well as as I'm saying, the Lenx. 162 00:06:19,279 --> 00:06:20,280 Speaker 1: Let's work there. Thanks love. 163 00:06:21,000 --> 00:06:23,719 Speaker 6: So there's a lot to be done on that front. 164 00:06:24,320 --> 00:06:26,680 Speaker 5: Talk to me a little bit about how you see 165 00:06:26,720 --> 00:06:29,640 Speaker 5: your cost cutting and your margins versus your growth. 166 00:06:29,680 --> 00:06:31,160 Speaker 6: Like you guys have been in cost cutting mode. 167 00:06:31,200 --> 00:06:33,719 Speaker 5: Particularly the synergies you're going to get from these acquisitions, 168 00:06:33,920 --> 00:06:35,839 Speaker 5: and that's going to help margins, but at some point 169 00:06:35,880 --> 00:06:37,560 Speaker 5: it's going to be that top line. 170 00:06:38,000 --> 00:06:38,200 Speaker 1: Yeah. 171 00:06:38,279 --> 00:06:40,000 Speaker 4: Look, growth is important for us and part of the 172 00:06:40,080 --> 00:06:42,240 Speaker 4: reinvention is getting back to growth. So I talked about 173 00:06:42,320 --> 00:06:45,440 Speaker 4: acquiring it savvy. You think about that space alone. The 174 00:06:45,520 --> 00:06:48,000 Speaker 4: Kagara over the next five years has got mid single 175 00:06:48,200 --> 00:06:51,039 Speaker 4: to high single digit growth just in that space with 176 00:06:51,080 --> 00:06:52,719 Speaker 4: the tech transitions that we see. 177 00:06:52,880 --> 00:06:54,480 Speaker 1: So the idea is to get twenty percent of our 178 00:06:54,480 --> 00:06:57,440 Speaker 1: revenue that is in high growth areas digital services. We 179 00:06:57,480 --> 00:06:58,120 Speaker 1: talk about AI. 180 00:06:58,200 --> 00:06:59,760 Speaker 4: You know, you spend a lot of time about AI, 181 00:07:00,080 --> 00:07:01,960 Speaker 4: but think about your cell phone with out network connection. 182 00:07:02,520 --> 00:07:05,200 Speaker 4: AI without data is completely useless, right, and so we 183 00:07:05,279 --> 00:07:08,440 Speaker 4: play a role in aggregating data and serving data up 184 00:07:08,520 --> 00:07:09,880 Speaker 4: for all these AI modules. 185 00:07:10,080 --> 00:07:10,720 Speaker 1: When you think. 186 00:07:10,560 --> 00:07:13,320 Speaker 4: About AI, it's about the workplace in terms of the 187 00:07:13,400 --> 00:07:16,560 Speaker 4: process and adding AI on top of the process that 188 00:07:16,640 --> 00:07:18,160 Speaker 4: actually drives value. 189 00:07:18,000 --> 00:07:18,840 Speaker 1: And that's what we play. 190 00:07:18,880 --> 00:07:22,520 Speaker 4: We've got a tremendous amount of intelligence in industries like education, 191 00:07:22,960 --> 00:07:26,480 Speaker 4: education and law firms. You see it in hospitalities, you 192 00:07:26,520 --> 00:07:28,800 Speaker 4: see it in education, and so what we do is 193 00:07:28,800 --> 00:07:32,520 Speaker 4: we bring a tremendous amount of intelligence, serve up that data, 194 00:07:32,640 --> 00:07:33,960 Speaker 4: and then when you put AI on top of it 195 00:07:34,000 --> 00:07:36,120 Speaker 4: actually has real use cases that drive value. 196 00:07:36,640 --> 00:07:40,280 Speaker 5: So do you sell that data to like large language 197 00:07:40,320 --> 00:07:41,360 Speaker 5: model firms. 198 00:07:41,040 --> 00:07:42,680 Speaker 1: To We don't sell it. 199 00:07:42,920 --> 00:07:43,640 Speaker 6: You use it yourself. 200 00:07:43,760 --> 00:07:45,720 Speaker 4: We don't sell it, but we help our clients. We 201 00:07:45,760 --> 00:07:47,560 Speaker 4: want to help our clients be successful. 202 00:07:47,880 --> 00:07:49,800 Speaker 6: Hence a service as a service exactly. 203 00:07:49,840 --> 00:07:51,920 Speaker 4: So you think about you know, when everybody thinks about data. 204 00:07:51,920 --> 00:07:55,120 Speaker 4: Everybody thinks about static data, whether it's you know, CRM data, 205 00:07:55,280 --> 00:07:58,640 Speaker 4: whether it's around financial data. But think about video, think 206 00:07:58,640 --> 00:08:00,400 Speaker 4: about center data, think. 207 00:08:00,240 --> 00:08:01,200 Speaker 1: About data and motion. 208 00:08:01,600 --> 00:08:03,880 Speaker 4: How do you aggregate all that and you make it 209 00:08:04,000 --> 00:08:08,440 Speaker 4: such that you have really real time actionable solutions video 210 00:08:08,480 --> 00:08:12,680 Speaker 4: for example on education campuses. Well, that video is only 211 00:08:12,720 --> 00:08:14,920 Speaker 4: as good as the AI, and then that AI has 212 00:08:14,960 --> 00:08:17,320 Speaker 4: to be able to turn it into some sort of action. 213 00:08:17,480 --> 00:08:19,400 Speaker 4: And that's where we play because we're really good in 214 00:08:19,400 --> 00:08:19,880 Speaker 4: that space. 215 00:08:20,880 --> 00:08:23,040 Speaker 2: We only have time for one final question. Unfortunately, it's 216 00:08:23,160 --> 00:08:25,200 Speaker 2: a bit of a complicated question, and it is about 217 00:08:25,520 --> 00:08:29,320 Speaker 2: efforts at maintaining diversity. Yeah, Xerox was a pioneer in there. 218 00:08:29,360 --> 00:08:31,000 Speaker 2: You going back to Bernar Kinsey and what he did 219 00:08:31,040 --> 00:08:31,880 Speaker 2: back in the seventies. 220 00:08:31,880 --> 00:08:33,480 Speaker 3: And I've had. 221 00:08:33,320 --> 00:08:36,040 Speaker 2: Family members who found their way up through you know, 222 00:08:36,080 --> 00:08:38,160 Speaker 2: the old school companies here in the Northeast. 223 00:08:38,800 --> 00:08:41,120 Speaker 3: Does that exist anymore? Is there still a commitment to that? 224 00:08:41,200 --> 00:08:41,720 Speaker 1: Oh? For sure. 225 00:08:41,760 --> 00:08:44,480 Speaker 4: We're extremely proud of the heritage of Xerox, and you know, 226 00:08:44,559 --> 00:08:47,640 Speaker 4: we mirror the environments that we live in today and we'll. 227 00:08:47,480 --> 00:08:48,840 Speaker 1: Continue that going forward. 228 00:08:48,960 --> 00:08:51,680 Speaker 4: Obviously, we will be in compliant to any of the 229 00:08:51,720 --> 00:08:53,720 Speaker 4: regulatory or any of the things that come out. But 230 00:08:53,880 --> 00:08:58,000 Speaker 4: Xerox has always been incredibly diverse. You know, diversity drives innovation, 231 00:08:58,240 --> 00:08:59,600 Speaker 4: Diversity drives what. 232 00:08:59,520 --> 00:09:01,400 Speaker 1: We do in communities that were and we're proud of 233 00:09:01,400 --> 00:09:01,800 Speaker 1: what we do. 234 00:09:02,080 --> 00:09:04,480 Speaker 4: We've always been very successful in that area and we 235 00:09:04,559 --> 00:09:06,240 Speaker 4: love our communities that we live in today. 236 00:09:06,320 --> 00:09:08,920 Speaker 5: Night, Steve, thanks for coming in. We really wonderful to 237 00:09:08,920 --> 00:09:12,400 Speaker 5: see you. Dee Branzac joining as CEO of Xerox