1
00:00:02,360 --> 00:00:05,199
Speaker 1: Well, I think it's a cliche. You stay at a job.

2
00:00:05,040 --> 00:00:08,520
Speaker 2: If you really have passion for what you're doing, if

3
00:00:08,560 --> 00:00:12,920
Speaker 2: you enjoy it. It also is the company itself their

4
00:00:13,000 --> 00:00:17,439
Speaker 2: passion and what their mission is. It's really fun to

5
00:00:17,480 --> 00:00:22,400
Speaker 2: come in every day. I'm Terry Weldon, the senior vice

6
00:00:22,440 --> 00:00:25,640
Speaker 2: president of Support Services at Express.

7
00:00:28,280 --> 00:00:30,000
Speaker 3: Do you have any nicknames at work?

8
00:00:31,400 --> 00:00:35,320
Speaker 2: Most of the time they call me tee Dub for

9
00:00:35,479 --> 00:00:37,080
Speaker 2: every now and then they call me things that I

10
00:00:37,120 --> 00:00:37,800
Speaker 2: can't repeat.

11
00:00:39,360 --> 00:00:43,720
Speaker 3: That's Terry Weldon aka T Dub, And despite her youthful

12
00:00:43,800 --> 00:00:47,080
Speaker 3: voice and sprightliness, Terry has been with the company for

13
00:00:47,120 --> 00:00:50,760
Speaker 3: a long time, having worked with the founder of Express

14
00:00:50,840 --> 00:00:54,080
Speaker 3: before the company was even a glimmer in his entrepreneurial eye,

15
00:00:54,760 --> 00:00:58,279
Speaker 3: Terry has been here since the very beginning. So as

16
00:00:58,320 --> 00:01:02,520
Speaker 3: Express celebrates it's forty year in business, we thought who

17
00:01:02,560 --> 00:01:04,640
Speaker 3: better to talk to for this episode of On the

18
00:01:04,760 --> 00:01:08,440
Speaker 3: Job than T Dub herself to get some insight into

19
00:01:08,480 --> 00:01:11,959
Speaker 3: the work that goes on behind the scenes, and maybe,

20
00:01:12,240 --> 00:01:15,120
Speaker 3: if we're lucky, Terry can give us some tips on

21
00:01:15,160 --> 00:01:17,880
Speaker 3: how to keep showing up day after day with the

22
00:01:17,880 --> 00:01:21,080
Speaker 3: same level of passion she so obviously has for her job.

23
00:01:21,760 --> 00:01:25,360
Speaker 3: Despite being here longer than Justin Bieber or Taylor Swift

24
00:01:25,360 --> 00:01:26,120
Speaker 3: have been alive.

25
00:01:28,319 --> 00:01:30,320
Speaker 2: When you put it that way, that's a really long time.

26
00:01:30,319 --> 00:01:32,479
Speaker 2: But I have been at it for four decades. Yes,

27
00:01:35,680 --> 00:01:38,199
Speaker 2: my office specifically is a little bit of a mess.

28
00:01:38,800 --> 00:01:42,160
Speaker 2: It's a fun place, it's full of pictures, it's full

29
00:01:42,200 --> 00:01:45,040
Speaker 2: of a lot of work, and our department kind of

30
00:01:45,120 --> 00:01:46,199
Speaker 2: runs the same way.

31
00:01:46,480 --> 00:01:48,360
Speaker 3: You've got controlled chaos over there.

32
00:01:48,560 --> 00:01:49,760
Speaker 1: Yes, control chaos.

33
00:01:49,840 --> 00:01:52,400
Speaker 2: There's a stack of papers, but you always know where

34
00:01:52,600 --> 00:01:54,600
Speaker 2: what you need is exactly where you want it.

35
00:01:55,280 --> 00:01:59,440
Speaker 3: Terry Weldon wears many hats that express your primary goal

36
00:01:59,760 --> 00:02:03,320
Speaker 3: is to support the hundreds of franchises spread around the world.

37
00:02:04,160 --> 00:02:08,400
Speaker 3: In other words, she's home base Mission Control.

38
00:02:08,360 --> 00:02:11,680
Speaker 2: And our franchises and all of their staff work so

39
00:02:12,120 --> 00:02:16,640
Speaker 2: very hard every day. We have that opportunity to stand

40
00:02:16,720 --> 00:02:21,880
Speaker 2: behind them and support them by providing them information answers.

41
00:02:22,360 --> 00:02:24,360
Speaker 1: But sometimes it's just a matter of.

42
00:02:25,760 --> 00:02:29,520
Speaker 2: Holding their hand and making them feel confident, making them

43
00:02:29,560 --> 00:02:32,720
Speaker 2: feel comfortable, making sure that they feel like they know

44
00:02:33,520 --> 00:02:37,040
Speaker 2: what they're talking about. Overall, we say we provide hope,

45
00:02:37,280 --> 00:02:39,840
Speaker 2: and it truly is. We provide hope to people every day.

46
00:02:41,720 --> 00:02:45,639
Speaker 3: Another part of Terry's job is cutting checks, which might

47
00:02:45,720 --> 00:02:50,000
Speaker 3: sound like a tedious administrative task until you hear Terry

48
00:02:50,040 --> 00:02:50,799
Speaker 3: talk about it.

49
00:02:51,160 --> 00:02:55,520
Speaker 2: Every employee that comes through here, we play a part

50
00:02:55,520 --> 00:02:58,079
Speaker 2: in making sure that they get a paycheck every week.

51
00:02:58,639 --> 00:03:03,639
Speaker 2: That is truly amazing when you realize that we are

52
00:03:03,680 --> 00:03:06,839
Speaker 2: putting nearly six hundred thousand people.

53
00:03:06,560 --> 00:03:07,480
Speaker 1: To work a year.

54
00:03:08,120 --> 00:03:11,440
Speaker 2: How huge is that when you realize the lives that

55
00:03:12,240 --> 00:03:14,639
Speaker 2: one single individual is even impacting.

56
00:03:15,200 --> 00:03:18,400
Speaker 3: So paycheck is not just a piece of paper to you.

57
00:03:18,680 --> 00:03:22,120
Speaker 1: Oh, absolutely not. A paycheck makes people happy.

58
00:03:22,440 --> 00:03:25,080
Speaker 2: A paycheck gives them a way to support their family,

59
00:03:25,400 --> 00:03:30,160
Speaker 2: It provides freedom. We've blessed so many lives, but in turn,

60
00:03:30,320 --> 00:03:33,000
Speaker 2: what we've really received is the blessing ourselves.

61
00:03:34,520 --> 00:03:37,160
Speaker 3: Even though Terry has been an Express for the full

62
00:03:37,240 --> 00:03:40,880
Speaker 3: forty years that they've been in operation, she admits that

63
00:03:40,920 --> 00:03:43,920
Speaker 3: when she first took the job, she had no plan

64
00:03:44,040 --> 00:03:45,520
Speaker 3: to make this her life's work.

65
00:03:46,320 --> 00:03:51,160
Speaker 2: In fact, when I actually started Express, I was pregnant

66
00:03:52,040 --> 00:03:56,600
Speaker 2: and I didn't really have any goal of something I

67
00:03:56,680 --> 00:03:59,960
Speaker 2: wanted to do. I like numbers, I like the account

68
00:04:00,520 --> 00:04:04,800
Speaker 2: and I love people. So I had the opportunity to

69
00:04:04,920 --> 00:04:09,080
Speaker 2: start with this company doing bits and pieces, doing odd

70
00:04:09,120 --> 00:04:11,680
Speaker 2: jobs here and there. So I was really part time

71
00:04:12,520 --> 00:04:15,800
Speaker 2: and really had no idea where this company was going,

72
00:04:15,880 --> 00:04:18,680
Speaker 2: what it was going to be, but was willing to

73
00:04:18,839 --> 00:04:23,239
Speaker 2: follow the leaders and felt that they had a vision

74
00:04:23,520 --> 00:04:25,719
Speaker 2: and they knew what they were doing and I could

75
00:04:25,800 --> 00:04:28,839
Speaker 2: buy into what this company stands for and the mission.

76
00:04:29,360 --> 00:04:32,200
Speaker 3: And a lot's happened between now and then.

77
00:04:33,120 --> 00:04:36,159
Speaker 2: A lot has happened between my starting until where I

78
00:04:36,160 --> 00:04:40,880
Speaker 2: am today. The company's changed, people changed, our culture's changed,

79
00:04:40,920 --> 00:04:45,200
Speaker 2: the environment's changed, and through all that, life changes in

80
00:04:45,279 --> 00:04:48,800
Speaker 2: forty four decades, As was mentioned earlier, a lot changes.

81
00:04:49,279 --> 00:04:52,720
Speaker 3: So no, Terry didn't plan it all out. She just

82
00:04:52,760 --> 00:04:56,080
Speaker 3: showed up on day one excited to work. And then

83
00:04:56,080 --> 00:04:56,800
Speaker 3: she did that.

84
00:04:56,839 --> 00:05:01,559
Speaker 4: Again and again and again and again again and again

85
00:05:01,600 --> 00:05:04,680
Speaker 4: and again, again and again and again and again and

86
00:05:04,720 --> 00:05:07,440
Speaker 4: again again, again and again and again and.

87
00:05:07,400 --> 00:05:14,560
Speaker 3: Again and again. Well you get the idea. We'll be

88
00:05:14,640 --> 00:05:17,000
Speaker 3: back with Terry Weldon after the break.

89
00:05:20,360 --> 00:05:24,320
Speaker 5: A strong work ethic takes pride in a job well done.

90
00:05:24,839 --> 00:05:28,600
Speaker 5: This is the kind of person you need. Express employment

91
00:05:28,600 --> 00:05:31,880
Speaker 5: professionals can help because in good times or bad, we

92
00:05:32,040 --> 00:05:34,839
Speaker 5: understand how critical it is to manage your business for

93
00:05:34,920 --> 00:05:39,680
Speaker 5: today with the right workforce. We offer hiring solutions to

94
00:05:39,720 --> 00:05:44,359
Speaker 5: fit changing demands. Express knows jobs. Get to know Express.

95
00:05:44,800 --> 00:05:48,320
Speaker 5: Go to expresspros dot com to find a location near you.

96
00:05:50,560 --> 00:05:54,839
Speaker 3: We're back speaking with Express Employment Professionals. Very owned Terry Weldon,

97
00:05:55,200 --> 00:05:58,720
Speaker 3: whose work ethic and dedication leaves me feeling like a

98
00:05:58,839 --> 00:06:02,760
Speaker 3: lazy bum. What is your response to someone that says,

99
00:06:03,440 --> 00:06:05,640
Speaker 3: oh my gosh, you've been at the same job for

100
00:06:05,640 --> 00:06:07,240
Speaker 3: forty years. That must be so boring.

101
00:06:07,560 --> 00:06:08,719
Speaker 1: It never gets boring.

102
00:06:09,720 --> 00:06:15,760
Speaker 2: People are people, and people are changing constantly, And no,

103
00:06:15,920 --> 00:06:19,800
Speaker 2: it's never boring. It's a puzzle. It's a continuing, ongoing

104
00:06:19,880 --> 00:06:22,040
Speaker 2: puzzle that you get to try to put together.

105
00:06:23,240 --> 00:06:27,239
Speaker 3: But it goes beyond simply not being boring. For Terry,

106
00:06:27,600 --> 00:06:31,240
Speaker 3: there's a special power that comes with stability. There's a

107
00:06:31,279 --> 00:06:34,880
Speaker 3: peace of mind, a sense of security that allows her

108
00:06:34,920 --> 00:06:38,159
Speaker 3: to be a source of support for her family. She

109
00:06:38,279 --> 00:06:41,880
Speaker 3: is happy being the safe harbor, or better yet, the

110
00:06:42,000 --> 00:06:46,280
Speaker 3: solid rock for the more adventurous types to leap from.

111
00:06:45,800 --> 00:06:47,120
Speaker 1: A lot of my family.

112
00:06:48,120 --> 00:06:51,840
Speaker 2: They're true risk takers, and I'll push them every day

113
00:06:52,120 --> 00:06:56,440
Speaker 2: to do that. Don't look back, try something, take that.

114
00:06:56,800 --> 00:07:00,600
Speaker 2: What do you have to lose? But I enjoy exactly

115
00:07:00,600 --> 00:07:03,599
Speaker 2: where I'm at and giving somebody else that opportunity, I

116
00:07:03,600 --> 00:07:04,800
Speaker 2: guess makes me feel good.

117
00:07:06,320 --> 00:07:09,680
Speaker 3: And then of course there are the relationships that she's

118
00:07:09,680 --> 00:07:11,640
Speaker 3: built with her coworkers over the years.

119
00:07:11,760 --> 00:07:13,640
Speaker 1: So there's the relationships.

120
00:07:13,760 --> 00:07:18,120
Speaker 2: It's the arguing being part of a team, and you

121
00:07:18,200 --> 00:07:20,560
Speaker 2: know your team inside and out and they know you,

122
00:07:21,600 --> 00:07:25,400
Speaker 2: which helps us to forgive each other's flaws when you

123
00:07:25,480 --> 00:07:27,640
Speaker 2: know them so well and you know their background and

124
00:07:27,680 --> 00:07:31,160
Speaker 2: you know who they are, what they are, what they're

125
00:07:31,160 --> 00:07:32,120
Speaker 2: doing and why.

126
00:07:32,600 --> 00:07:35,800
Speaker 3: Yeah, what you're talking about sounds a lot more like

127
00:07:36,160 --> 00:07:40,040
Speaker 3: unconditional love, where you're not always happy with each other

128
00:07:40,120 --> 00:07:42,440
Speaker 3: on a moment by moment basis, but in the long

129
00:07:42,560 --> 00:07:43,280
Speaker 3: run you're there.

130
00:07:43,760 --> 00:07:44,480
Speaker 1: Absolutely.

131
00:07:44,560 --> 00:07:50,600
Speaker 2: It's we describe our department as family and brothers and sisters,

132
00:07:50,840 --> 00:07:55,840
Speaker 2: So brothers and sisters fight, but when somebody outside wants

133
00:07:55,840 --> 00:07:58,120
Speaker 2: to mess with you, you know you've got you know

134
00:07:58,200 --> 00:08:00,400
Speaker 2: somebody always has your back in taking care of you.

135
00:08:00,480 --> 00:08:03,960
Speaker 2: So in a sense, it is a work family, and

136
00:08:04,000 --> 00:08:06,080
Speaker 2: you spend more time at work than you do at home,

137
00:08:06,200 --> 00:08:09,440
Speaker 2: so you might as well have that relationship and have

138
00:08:09,520 --> 00:08:10,440
Speaker 2: that family feeling.

139
00:08:11,720 --> 00:08:14,680
Speaker 3: Did you ever feel like sticking with this job for

140
00:08:14,720 --> 00:08:17,600
Speaker 3: as long as you have that you missed other opportunities?

141
00:08:18,360 --> 00:08:23,040
Speaker 2: Every now and then, when you're sitting alone and you're

142
00:08:23,080 --> 00:08:25,480
Speaker 2: thinking about where you've been and what you've done your

143
00:08:25,600 --> 00:08:28,760
Speaker 2: entire life, there comes a time when you wonder, was

144
00:08:28,880 --> 00:08:30,520
Speaker 2: there something else out there?

145
00:08:30,640 --> 00:08:31,760
Speaker 1: Did I miss something?

146
00:08:31,800 --> 00:08:34,720
Speaker 2: Should I have tried something else? And it comes back

147
00:08:34,760 --> 00:08:38,640
Speaker 2: every time to me. Doing what you love and enjoying

148
00:08:38,679 --> 00:08:43,200
Speaker 2: it is not worth my time to second guess I've

149
00:08:43,240 --> 00:08:48,800
Speaker 2: done this. I'm happy, my family's happy. We're working with

150
00:08:48,840 --> 00:08:51,520
Speaker 2: an organization that provides people hope.

151
00:08:52,120 --> 00:08:54,680
Speaker 1: So there's times that you think about that and you

152
00:08:54,720 --> 00:08:57,800
Speaker 1: turn around and say, no, what else.

153
00:08:57,600 --> 00:09:00,480
Speaker 2: Could I have done that would have been this filling?

154
00:09:07,080 --> 00:09:09,200
Speaker 2: So no, I don't have regrets at all.

155
00:09:13,320 --> 00:09:18,960
Speaker 3: Have you dreamed of, fantasized, feared that day when they

156
00:09:18,960 --> 00:09:20,520
Speaker 3: bring a cake to your desk?

157
00:09:21,600 --> 00:09:26,360
Speaker 2: Yes, you always wonder what that day looks like. And

158
00:09:26,400 --> 00:09:29,560
Speaker 2: when they're going to say you've been here long enough,

159
00:09:29,640 --> 00:09:32,520
Speaker 2: you need to go find something else to do, do

160
00:09:32,600 --> 00:09:35,560
Speaker 2: I fear it. I don't believe I fear it. It's

161
00:09:35,559 --> 00:09:38,880
Speaker 2: a pattern of life. It's something that I'm ready to do.

162
00:09:40,200 --> 00:09:43,440
Speaker 2: Ready that's a poor choice of words. I'm okay with

163
00:09:43,600 --> 00:09:47,120
Speaker 2: being able to do that. And yes, someday they'll come

164
00:09:47,160 --> 00:09:50,240
Speaker 2: and say you're just too old here, Terry. But they'll

165
00:09:50,240 --> 00:09:53,440
Speaker 2: say it more politically correct. But yes, there'll be a

166
00:09:53,480 --> 00:09:56,800
Speaker 2: day that they'll come and hopefully I will have made

167
00:09:56,840 --> 00:10:01,560
Speaker 2: that decision first, or it'll be a conversation or a

168
00:10:01,640 --> 00:10:03,400
Speaker 2: collaboration of what that looks like.

169
00:10:04,640 --> 00:10:07,640
Speaker 3: Any idea what Terry's going to do after Express?

170
00:10:08,120 --> 00:10:12,160
Speaker 2: My granddaughter shows cattle and I only have one.

171
00:10:12,880 --> 00:10:14,720
Speaker 1: She's not going to be young forever.

172
00:10:15,360 --> 00:10:18,160
Speaker 2: So whatever she needs, whatever she wants, I want to

173
00:10:18,200 --> 00:10:20,400
Speaker 2: be there to support her. I want to help her

174
00:10:20,400 --> 00:10:22,600
Speaker 2: grow into a lovely young woman.

175
00:10:26,000 --> 00:10:27,560
Speaker 3: So you're going to be a co rancher.

176
00:10:29,160 --> 00:10:31,760
Speaker 1: I will be her helper, let's put.

177
00:10:31,600 --> 00:10:32,120
Speaker 5: It that way.

178
00:10:32,760 --> 00:10:33,719
Speaker 3: A lot of shoveling.

179
00:10:34,120 --> 00:10:36,840
Speaker 2: Oh, yes, there's a lot of shoveling when she lets

180
00:10:36,920 --> 00:10:39,560
Speaker 2: you do it. But yes, I'm surely she can.

181
00:10:39,400 --> 00:10:40,360
Speaker 1: Find a job for me.

182
00:10:41,920 --> 00:10:45,240
Speaker 3: Well, Terry, I know you're pretty happy over there at Express,

183
00:10:45,280 --> 00:10:47,120
Speaker 3: but if you ever want to switch it up, I

184
00:10:47,120 --> 00:10:49,600
Speaker 3: think you've got a bright future in podcasting.

185
00:10:49,880 --> 00:10:54,200
Speaker 1: I'm still nervous.

186
00:10:59,120 --> 00:11:01,480
Speaker 3: For on the job. I'm Averree Thompson