WEBVTT - Yes, You Can Negotiate Your Bills #209

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<v Speaker 1>Welcome to How the Money. I'm Joel and I and Matt,

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<v Speaker 1>and today we're discussing that, Yes, you can negotiate your

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<v Speaker 1>bills afraid, man, that's what we're talking about on this episode.

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<v Speaker 1>We're gonna specifically discuss what bills you should be negotiating,

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<v Speaker 1>and we're gonna talk about how to do it effectively.

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<v Speaker 1>We don't want you spinning your tires, not getting anywhere

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<v Speaker 1>with your negotiation. We want you and whoever you're talking

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<v Speaker 1>with her to leave that conversation feeling good about yourself. Yeah. Man,

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<v Speaker 1>I think a lot of people just forsake negotiation and

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<v Speaker 1>a lot of instances because they don't believe as possible.

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<v Speaker 1>It's just not something that they've thought about very much.

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<v Speaker 1>And so yeah, I think we can talk about which

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<v Speaker 1>bills are worth negotiating, their worth making a call or

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<v Speaker 1>a tweet whatever, maybe giving people a little bit of hope,

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<v Speaker 1>and especially in this time right now, there's there's even

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<v Speaker 1>increased room for negotiating some of your bills, and so

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<v Speaker 1>we'll talk about what that entails as well. Yeah, man,

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<v Speaker 1>But first I wanted to tell you a little story

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<v Speaker 1>about some some jobs and money, specifically how it pertains

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<v Speaker 1>to my kids. You might know that I've tried to,

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<v Speaker 1>you know, implement some systems with our girls to get

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<v Speaker 1>them to kind of work for money. But I've done

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<v Speaker 1>that unsuccessfully. But recently we started a new new little system.

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<v Speaker 1>You and I we live in these old houses that

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<v Speaker 1>are like a hundred years old. We live in these

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<v Speaker 1>old neighborhoods, and dude, I think a hundred years ago,

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<v Speaker 1>folks would just take their garbage and just throw it

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<v Speaker 1>in the backyard. Because there's so much trash that we're

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<v Speaker 1>finding working its way up through the ground. Uh. It's like,

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<v Speaker 1>especially after it rains, like we'll find little bits of

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<v Speaker 1>like antique glass. And this is a problem obviously, because

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<v Speaker 1>we want to be able to hang out in our

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<v Speaker 1>backyard kind of play back. They were thought cutting up

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<v Speaker 1>our feet. And so our new system we call it

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<v Speaker 1>trash Treasures. Well, I like the naming convention already on board.

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<v Speaker 1>And I've explained to the girls that for every piece

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<v Speaker 1>of glass that you bring to me, you get paid

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<v Speaker 1>a nickel. Are you making them more gloves at least? Uh,

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<v Speaker 1>they're very careful. This isn't glass that's like just broken,

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<v Speaker 1>you know, Like there's a difference between like literally, this

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<v Speaker 1>is old antique medicine bottles from a hundred years ago

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<v Speaker 1>and versus like if you break a glass bottle like

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<v Speaker 1>out in the parking lot or something like like I

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<v Speaker 1>know you like to do, so I don't have to

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<v Speaker 1>call de facts correct. So all week they'll they'll pick

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<v Speaker 1>up trash treasures and they'll put them in a little

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<v Speaker 1>container that they each have, all three of them, all

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<v Speaker 1>three the girls have their own little container, and then

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<v Speaker 1>maybe about once a week they can redeem and cash

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<v Speaker 1>in those trash treasures for money, and they get a

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<v Speaker 1>nickel for every piece of glass or for every piece

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<v Speaker 1>of metal, uh, and for everything else like plastic or

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<v Speaker 1>just other weird stuff that they find, they get a penny.

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<v Speaker 1>And do you guess what, they are totally into it.

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<v Speaker 1>They've completely bought into the system. Anytime they're kind of

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<v Speaker 1>out back there keeping an eye on the ground for

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<v Speaker 1>anything that sparkles to find a trash treasure. And this

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<v Speaker 1>is something that's that's really worked for us, and I

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<v Speaker 1>wanted to share this though, because we had a tough

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<v Speaker 1>time getting the girls on board, especially Eavy. She's the oldest, right,

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<v Speaker 1>She's the oldest who can actually understand money, maybe the

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<v Speaker 1>you know the best, but even still we've had a

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<v Speaker 1>difficult time getting her on board with working and kind

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<v Speaker 1>of doing jobs and getting paid for it. She hasn't

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<v Speaker 1>had much interest in it. And it took this new

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<v Speaker 1>system where we could directly tie the work that they're

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<v Speaker 1>doing with the money that they're earning. Is taken making

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<v Speaker 1>that link between those two things as clear and straightforward

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<v Speaker 1>as possible for them to finally realize that, like, oh cool,

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<v Speaker 1>I do this thing and then I get paid for it.

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<v Speaker 1>And so I wanted to share that because I think

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<v Speaker 1>there might be a lot of folks out there who

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<v Speaker 1>are having a tough time getting the ball rolling when

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<v Speaker 1>it comes to figuring out chores or jobs with their

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<v Speaker 1>kids and how to get them on board with earning

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<v Speaker 1>money and even being interested in it. And man, I

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<v Speaker 1>would encourage folks to stick with the most simple system

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<v Speaker 1>that they can think of, where they can directly link

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<v Speaker 1>the work they're doing to the money that they're earning. Yeah. No,

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<v Speaker 1>I love that, And it's starting small, getting somewhere. Getting

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<v Speaker 1>the ball rolling so important, like getting the kids excited

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<v Speaker 1>about doing it. I think sometimes us where we as

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<v Speaker 1>parents fall flat is we make it boring or we're

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<v Speaker 1>trying to teach overcomplicated, right, That's what I tend to

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<v Speaker 1>do is overcomplicate the systems, and I'm like, all right,

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<v Speaker 1>this is here, here the charts, and here the different

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<v Speaker 1>categories and all this. It's like, no, all we need

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<v Speaker 1>is money and trash. Like literally, it just needs to

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<v Speaker 1>be that straightforward for us. Yeah, I agree, And so yeah,

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<v Speaker 1>that's simpler you can make it, especially when kids are young, right,

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<v Speaker 1>that that's when it needs to be at its most simplest,

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<v Speaker 1>and you start to develop a routine around it. You

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<v Speaker 1>start to kind of help them to understand how it works,

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<v Speaker 1>the trade off of work in order to make money.

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<v Speaker 1>And yeah, any way that you can kind of get

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<v Speaker 1>them started young doing that. I love it. But maybe

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<v Speaker 1>maybe get them some gloves just to get they do.

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<v Speaker 1>What's funny is they do each have a little nail,

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<v Speaker 1>like a new nails does not rest or anything, and

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<v Speaker 1>they'll use that to kind of like dig up right. Yeah,

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<v Speaker 1>so they're almost like little archaeologists, little tools, you know,

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<v Speaker 1>where they're kind of excavating pieces of the past. That's awesome.

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<v Speaker 1>That's awesome. Yeah, I love it, And hopefully that's an

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<v Speaker 1>encouragement to other people out there who are trying to

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<v Speaker 1>figure out how they can teach their kids to to

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<v Speaker 1>do some stuff around the house that that helps out

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<v Speaker 1>and also teaches their kids about how they go about

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<v Speaker 1>earning money. And now's a good time to start. Now's

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<v Speaker 1>as good of a time as any. All Right, Matt,

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<v Speaker 1>let's mention the beer that we're having on the show today.

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<v Speaker 1>Today we're drinking a beer called Tampa Time Share. It's

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<v Speaker 1>a great fruit basil goza by Wrecking Bar brew Pub,

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<v Speaker 1>one of our favorite brewers right down the street. Looking

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<v Speaker 1>forward to having this one on the show today with you, Bud. Yeah.

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<v Speaker 1>A quick reminder, the reason that we have a craft

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<v Speaker 1>beer every episode is because this is a way for

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<v Speaker 1>us that you and I to to show right that

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<v Speaker 1>we're enjoying something now while at the same time being

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<v Speaker 1>responsible and doing long term smart things with our money

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<v Speaker 1>as well, like investing it. When it comes to our

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<v Speaker 1>personal finances, there's always a balance, and this is one

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<v Speaker 1>of the tangible ways that you and I are prioritizing

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<v Speaker 1>the here and now over just the long term, because

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<v Speaker 1>sometimes you can get really nerdy with it and have

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<v Speaker 1>a pretty lackluster, boring life that you don't really enjoy

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<v Speaker 1>living now, But like always, we try to bring some

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<v Speaker 1>balance to that conversation. Yeah, agreed, man, And and yeah,

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<v Speaker 1>this beer, I'm excited to check this one out. Should

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<v Speaker 1>be an interesting common flavors. So all right, Matt, let's

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<v Speaker 1>get onto the subject at hand. We're talking about why, yes,

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<v Speaker 1>you can negotiate your bills. And man, I think it's

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<v Speaker 1>important to talk about what's negotiable and what isn't. I

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<v Speaker 1>know you and I might differ on this, so let's

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<v Speaker 1>let's get there in a second. I think everything in

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<v Speaker 1>life is not negotiable. Right. If we went down the

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<v Speaker 1>path of trying to negotiate everything, well, there's a chance

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<v Speaker 1>you can lose some friends in the process. But there

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<v Speaker 1>are times where or we should be negotiating. I listened

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<v Speaker 1>to a book recently called Gaining Ground Matton is by

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<v Speaker 1>this farmer in Virginia. Excellent book, and he sells grass

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<v Speaker 1>fed beef at local farmers markets. And after you hear

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<v Speaker 1>about all of the work and the difficulty it takes

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<v Speaker 1>in order to raise cattle in a local and sustainable way,

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<v Speaker 1>what you can understand why he might be just a

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<v Speaker 1>bit perturbed when people try to negotiate with him over

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<v Speaker 1>the price, assuming that there should be closer to what

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<v Speaker 1>they would pay in the grocery store. Right, So I

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<v Speaker 1>would say that negotiating with your your local farmer is

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<v Speaker 1>probably not a great way to go because it's not

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<v Speaker 1>like they're making a ton of money on the goods

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<v Speaker 1>that they sell, and oftentimes it takes a lot more

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<v Speaker 1>work to grow the produce right that they're that they're

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<v Speaker 1>turning out. And so while that might be bad for him,

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<v Speaker 1>there are certainly some things in life that we should

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<v Speaker 1>be negotiating, and right now it's even more important for

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<v Speaker 1>some people to be eliminating bills from their lives altogether

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<v Speaker 1>and negotiating some of the rest in order to tighten

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<v Speaker 1>up their budget. Well man, yeah, so, like you alluded to,

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<v Speaker 1>I might think that almost everything is up for negotiation.

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<v Speaker 1>I think there is a lot more that should be

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<v Speaker 1>on the table to, you know, for us to talk about. Uh.

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<v Speaker 1>Then we think it may not mean that you have

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<v Speaker 1>a successful negotiation, right, It may not mean that you

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<v Speaker 1>leave that conversation having to only pay half of maybe

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<v Speaker 1>what they're asking, because like that other person, that other

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<v Speaker 1>party could just say, well, I'm not flexible in the price,

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<v Speaker 1>and that's just the end of the conversation. In that sense,

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<v Speaker 1>I feel like if there's no harm, there's no foul, right,

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<v Speaker 1>And I think this is especially true as well if

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<v Speaker 1>you're negotiating before you purchase something, because what you don't

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<v Speaker 1>know is what that other party in this case, like

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<v Speaker 1>the farmer, they might be willing to take way less,

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<v Speaker 1>but you wouldn't know that unless you ask them, right,

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<v Speaker 1>unless you start that conversation. If in one instance, you

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<v Speaker 1>were just gonna just keep on walking because you see

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<v Speaker 1>that grass fed beef and you think, all right, there's

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<v Speaker 1>no m paying twenty dollars a pound for that, But

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<v Speaker 1>that farmer is looking to maybe move some product because

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<v Speaker 1>they need to get some make room for for the

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<v Speaker 1>new stuff, right, Like, he might be willing to accept

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<v Speaker 1>way less, And unless you start that conversation and start

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<v Speaker 1>talking about it, you you would never know. And we

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<v Speaker 1>can even flip that on its head a little bit, like,

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<v Speaker 1>what if you start that conversation and you know the farmer,

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<v Speaker 1>Let's say she explains to you how much time and

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<v Speaker 1>energy and life that she's poured into her vegetables, right, Well,

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<v Speaker 1>I think then there is a good chance you would

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<v Speaker 1>leave that conversation with a new understanding and appreciation of

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<v Speaker 1>all that went into that product, and you might be

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<v Speaker 1>willing at that point to pay exactly what she's asking for,

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<v Speaker 1>you know, or who knows, maybe even more. But in

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<v Speaker 1>that case, the farmer gains a customer just because they've

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<v Speaker 1>had a chance to kind of sell the product essentially

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<v Speaker 1>and and explain to you kind of all that goes

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<v Speaker 1>into it. You know, like they might have a new

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<v Speaker 1>cs A member for life after they've had that conversation

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<v Speaker 1>where they were able to connect with you. So, when's

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<v Speaker 1>the last time you negotiated at all the all the time? Man,

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<v Speaker 1>I think they always escort me out of the store.

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<v Speaker 1>Oh here comes that crazy Matt dude again. No, but

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<v Speaker 1>I really think that there's something to be said there

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<v Speaker 1>when it comes to just having that conversation with uh,

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<v Speaker 1>you know, with an individual. We talked about this on

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<v Speaker 1>a recent episode, how we talked with our friend who

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<v Speaker 1>did some work for us about negotiating their price a

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<v Speaker 1>little bit. I think the problem lies when you're expecting

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<v Speaker 1>there to be a discount, right, because that kind of

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<v Speaker 1>affects how you approach the conversation. Like I've owned my

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<v Speaker 1>own business for the over over ten years, and I've

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<v Speaker 1>never been annoyed if someone came to me, you know,

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<v Speaker 1>asking for a discount. But you know when it is

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<v Speaker 1>annoying if they expect a discount because of you know,

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<v Speaker 1>they know somebody, if there's some sort of connection there,

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<v Speaker 1>or just for whatever reason they think that, oh, we

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<v Speaker 1>should get a discount. That's when it rubs me the

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<v Speaker 1>wrong way and I kind of don't want to work

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<v Speaker 1>with that person at that point. It's the expectation. So

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<v Speaker 1>you and I might disagree a little bit on this

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<v Speaker 1>because I think there are some some points in time

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<v Speaker 1>we're negotiating and even just asking, even just attempting to

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<v Speaker 1>go there can signal something that that maybe you just

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<v Speaker 1>you don't want to portray. But I think where we

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<v Speaker 1>can't agree is is that there are a lot of

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<v Speaker 1>places where people don't negotiate that are ripe for negotiation.

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<v Speaker 1>And that's really what we're gonna focus on in this episode. Yeah,

0:10:08.760 --> 0:10:10.559
<v Speaker 1>I mean, and when one of the issues a lot

0:10:10.559 --> 0:10:13.199
<v Speaker 1>of times in those situations is we oftentimes don't know

0:10:13.320 --> 0:10:15.480
<v Speaker 1>where to start. So one of the obvious problems that

0:10:15.480 --> 0:10:17.760
<v Speaker 1>we're going to address today is knowing how to go

0:10:17.800 --> 0:10:21.080
<v Speaker 1>about the process of negotiating, what strategies to use, what

0:10:21.120 --> 0:10:23.880
<v Speaker 1>steps to take in order to make the biggest impact.

0:10:24.000 --> 0:10:25.520
<v Speaker 1>You know, there's very little point of going through all

0:10:25.559 --> 0:10:29.440
<v Speaker 1>the motions if nothing actually changes. And you know, also

0:10:29.440 --> 0:10:32.040
<v Speaker 1>our financial lives are pretty complex, you know, at least

0:10:32.080 --> 0:10:35.320
<v Speaker 1>mine are. I tend to over complicate things, um with

0:10:35.400 --> 0:10:37.840
<v Speaker 1>lots of different bills showing up in the mail and

0:10:37.880 --> 0:10:40.520
<v Speaker 1>in our inboxes. And so we're gonna address not only

0:10:40.559 --> 0:10:44.080
<v Speaker 1>how to negotiate, but also who to negotiate with in

0:10:44.160 --> 0:10:45.920
<v Speaker 1>order to make it worth our time. Yeah, knowing where

0:10:45.960 --> 0:10:49.280
<v Speaker 1>negotiation is expected and where it's not is important. On

0:10:49.320 --> 0:10:50.880
<v Speaker 1>the flip side of that local farmer that we just

0:10:50.880 --> 0:10:53.240
<v Speaker 1>talked about, Matt, think about a flea market, right Haggling

0:10:53.360 --> 0:10:56.560
<v Speaker 1>is expected there and right now, know that more and

0:10:56.600 --> 0:11:00.000
<v Speaker 1>more financial companies are experiencing calls where customers are attempt

0:11:00.000 --> 0:11:02.959
<v Speaker 1>seem to negotiate their rate, are hoping to have payments postponed.

0:11:03.160 --> 0:11:05.360
<v Speaker 1>There are certain bills that that you shouldn't even consider

0:11:05.400 --> 0:11:08.000
<v Speaker 1>negotiating right now unless you really need the help though.

0:11:08.160 --> 0:11:10.320
<v Speaker 1>For example, don't call your mortgage company and ask for

0:11:10.320 --> 0:11:14.040
<v Speaker 1>forbearance if you haven't actually experienced any negative impact from COVID.

0:11:14.480 --> 0:11:16.960
<v Speaker 1>I would say that's uncouth, that's not a good negotiation

0:11:16.960 --> 0:11:19.800
<v Speaker 1>you should take part in, and they'll likely want proof

0:11:19.960 --> 0:11:22.679
<v Speaker 1>that you need this help anyway. So what bill should

0:11:22.679 --> 0:11:25.200
<v Speaker 1>you be negotiating? Well, Matt, let's get to some of

0:11:25.200 --> 0:11:27.199
<v Speaker 1>those and then we'll talk about how to go about

0:11:27.200 --> 0:11:38.199
<v Speaker 1>it right after the break. All right, man, we're back

0:11:38.240 --> 0:11:40.520
<v Speaker 1>from the break, and let's dive into some of the

0:11:40.559 --> 0:11:44.760
<v Speaker 1>different bills that we should be negotiating. Before you know,

0:11:44.800 --> 0:11:47.880
<v Speaker 1>you started negotiating with companies individually, it's important to look

0:11:47.920 --> 0:11:49.800
<v Speaker 1>and see if they already have a policy in place

0:11:50.040 --> 0:11:52.959
<v Speaker 1>that you can take part of. So, for example, at

0:11:53.000 --> 0:11:55.960
<v Speaker 1>this point in time, there are over twenty private student

0:11:56.000 --> 0:11:59.600
<v Speaker 1>loan lenders who have created a compact with ten different

0:11:59.600 --> 0:12:03.120
<v Speaker 1>states to provide ninety days worth of forbearance. So if

0:12:03.160 --> 0:12:05.600
<v Speaker 1>you live in one of these states, there is no

0:12:05.720 --> 0:12:08.000
<v Speaker 1>negotiation needed as you can take part of this pre

0:12:08.120 --> 0:12:11.440
<v Speaker 1>arranged agreement. If you live in another state, you know,

0:12:11.520 --> 0:12:13.400
<v Speaker 1>you can ask if they would be willing to extend

0:12:13.400 --> 0:12:15.680
<v Speaker 1>the same policy to you as well. You can essentially

0:12:15.800 --> 0:12:18.079
<v Speaker 1>take that framework and borrow it and see if that

0:12:18.080 --> 0:12:20.240
<v Speaker 1>would be something that they would be willing to honor. Yeah,

0:12:20.240 --> 0:12:23.079
<v Speaker 1>no negotiation necessary, But that doesn't mean that you automatically

0:12:23.080 --> 0:12:25.680
<v Speaker 1>receive this forbearance on private student loans like you will

0:12:25.800 --> 0:12:28.160
<v Speaker 1>right now with federal student loans. Mount We've talked about

0:12:28.200 --> 0:12:30.920
<v Speaker 1>this on the show. Most federal student loans right now

0:12:31.040 --> 0:12:34.439
<v Speaker 1>qualify for a six month deferment. You're not accruing any

0:12:34.480 --> 0:12:36.480
<v Speaker 1>sort of interest on those loans, and you're also don't

0:12:36.520 --> 0:12:38.520
<v Speaker 1>have to pay for six months, and it's automatic, which

0:12:38.559 --> 0:12:41.679
<v Speaker 1>is great. But with private student loans, it's not the same.

0:12:41.960 --> 0:12:43.800
<v Speaker 1>There are some proactive steps you need to take in

0:12:43.920 --> 0:12:46.480
<v Speaker 1>order to put your private student loans on hold for

0:12:46.559 --> 0:12:48.720
<v Speaker 1>these three months. Looks at the how two of that

0:12:48.760 --> 0:12:50.960
<v Speaker 1>stuff later on in this episode, but it's important to note.

0:12:51.200 --> 0:12:53.199
<v Speaker 1>I love that you said too that if you don't

0:12:53.320 --> 0:12:56.200
<v Speaker 1>live in one of those ten states that has disagreement,

0:12:56.480 --> 0:12:59.600
<v Speaker 1>you know what, that is an opportunity for you to say,

0:12:59.600 --> 0:13:02.640
<v Speaker 1>you know what, student loan servicing company, you have this

0:13:02.720 --> 0:13:04.520
<v Speaker 1>agreement with these other tense states. I don't live in

0:13:04.520 --> 0:13:06.680
<v Speaker 1>one of those states? Can you still honor that agreement

0:13:06.720 --> 0:13:08.839
<v Speaker 1>for me? I think that's a great question. That's kind

0:13:08.880 --> 0:13:11.199
<v Speaker 1>of one of those little pieces of negotiation that you

0:13:11.240 --> 0:13:14.240
<v Speaker 1>could implement if you're not grafted in essentially to this

0:13:14.400 --> 0:13:16.640
<v Speaker 1>plan that's been developed with with a bunch of states,

0:13:16.840 --> 0:13:18.400
<v Speaker 1>I mean, and a quick point of clarification, let's go

0:13:18.400 --> 0:13:21.400
<v Speaker 1>ahead and kind of define deferments. Uh, And that typically

0:13:21.480 --> 0:13:24.280
<v Speaker 1>means being able to stop paying uh, you know, a

0:13:24.280 --> 0:13:28.080
<v Speaker 1>monthly bill for a set period of time without accruing interest,

0:13:28.440 --> 0:13:31.480
<v Speaker 1>or as a forbearance is skipping out on those payments,

0:13:31.679 --> 0:13:34.240
<v Speaker 1>but during that period of time it is accruing interest.

0:13:34.360 --> 0:13:37.120
<v Speaker 1>So deferment is a little bit better than a forbearance,

0:13:37.200 --> 0:13:39.920
<v Speaker 1>but both are nice. Yeah, alright, So let's talk about

0:13:39.920 --> 0:13:42.880
<v Speaker 1>two other things that can be negotiated, Matt. One that

0:13:42.960 --> 0:13:46.600
<v Speaker 1>I think people also really rarely consider is negotiating the

0:13:46.600 --> 0:13:49.000
<v Speaker 1>amount here paying for rent. Right, I getta say, I

0:13:49.040 --> 0:13:50.560
<v Speaker 1>hope none of my tenants are listening to this show

0:13:50.640 --> 0:13:53.000
<v Speaker 1>right now, But you totally can negotiate rent. And I've

0:13:53.040 --> 0:13:54.719
<v Speaker 1>had tenants to do this in the past, and I've

0:13:54.760 --> 0:13:56.560
<v Speaker 1>totally come to an agreement with them, and I actually

0:13:56.720 --> 0:14:01.320
<v Speaker 1>respected and appreciated their willingness to partake negotiating with me. Yeah,

0:14:01.440 --> 0:14:03.800
<v Speaker 1>you appreciate them starting that conversation and talking to you

0:14:03.840 --> 0:14:06.560
<v Speaker 1>about it. Right, you were defended, you were put off.

0:14:06.600 --> 0:14:08.560
<v Speaker 1>I was not. I was not, but I'm also not

0:14:08.600 --> 0:14:11.520
<v Speaker 1>selling grass fed beef. But maybe maybe I will that now.

0:14:11.559 --> 0:14:13.480
<v Speaker 1>I just probably eat it all. But um. But yeah,

0:14:13.559 --> 0:14:15.880
<v Speaker 1>especially in our current environment, I think that there's an

0:14:15.880 --> 0:14:19.960
<v Speaker 1>increased ability for tenants to negotiate their rent. Right. In particular,

0:14:19.960 --> 0:14:21.680
<v Speaker 1>if you've been a great tenant that takes care of

0:14:21.720 --> 0:14:24.600
<v Speaker 1>the place, you pay on time, asking for a discount

0:14:24.920 --> 0:14:26.920
<v Speaker 1>makes sense to me. You can even sweeten the pot

0:14:26.920 --> 0:14:30.120
<v Speaker 1>by signing a longer lease term, and I think this

0:14:30.200 --> 0:14:33.600
<v Speaker 1>makes the landlord more likely to agree awesent times in negotiations,

0:14:33.840 --> 0:14:36.200
<v Speaker 1>there is a give and a take, right, and this

0:14:36.280 --> 0:14:39.600
<v Speaker 1>is a particular example where you can say, listen, i

0:14:39.600 --> 0:14:41.400
<v Speaker 1>want to pay a little bit less in rent, but

0:14:41.440 --> 0:14:44.080
<v Speaker 1>I'm willing to sign a longer term in order to

0:14:44.080 --> 0:14:46.200
<v Speaker 1>make that worthier while. And so yeah, make sure in

0:14:46.240 --> 0:14:49.960
<v Speaker 1>your negotiation strategies, especially if you're talking to a landlord

0:14:50.000 --> 0:14:52.040
<v Speaker 1>about what your rent is going to be, what what

0:14:52.120 --> 0:14:54.280
<v Speaker 1>your monthly payment amount is going to be, make sure

0:14:54.280 --> 0:14:56.200
<v Speaker 1>you're offering them some sort of incentive to make it

0:14:56.200 --> 0:14:58.160
<v Speaker 1>worth their while. But I think if you're doing that,

0:14:58.320 --> 0:15:00.240
<v Speaker 1>you can definitely negotiate your rent. And that's thing that

0:15:00.240 --> 0:15:02.560
<v Speaker 1>people just don't think to do very often. Yeah, and

0:15:02.560 --> 0:15:06.800
<v Speaker 1>real quickly. Your rent amount might be negotiable, but typically

0:15:06.840 --> 0:15:09.480
<v Speaker 1>your mortgage payment is not. However, on previous episodes, we've

0:15:09.520 --> 0:15:13.320
<v Speaker 1>talked about the mortgage forbearance programs that they have set

0:15:13.400 --> 0:15:17.640
<v Speaker 1>up with mortgages that are backed by Fannie May Freddie Mack. Essentially,

0:15:17.640 --> 0:15:20.320
<v Speaker 1>if you have a mortgage that is backed by those

0:15:20.360 --> 0:15:22.960
<v Speaker 1>federal programs, and you're able to prove your need for

0:15:23.000 --> 0:15:25.200
<v Speaker 1>that forbearance program, that could be something that you can

0:15:25.240 --> 0:15:28.720
<v Speaker 1>take part of. Yeah, your monthly mortgage amount not typically

0:15:29.000 --> 0:15:31.000
<v Speaker 1>something that you can negotiate. It's a term that you've

0:15:31.040 --> 0:15:33.560
<v Speaker 1>agreed to over an extended period of time, typically fifteen

0:15:33.640 --> 0:15:35.520
<v Speaker 1>or thirty years. Right, So you can't just call up

0:15:35.520 --> 0:15:38.160
<v Speaker 1>your lender and say I don't want to pay a month,

0:15:38.200 --> 0:15:40.480
<v Speaker 1>I want to pay dollars a month. They're gonna laugh

0:15:40.520 --> 0:15:42.520
<v Speaker 1>at you, right, and they're gonna say you didn't pay

0:15:42.520 --> 0:15:44.600
<v Speaker 1>the full amount, and you're gonna run into some major

0:15:44.680 --> 0:15:46.720
<v Speaker 1>issues there. But right now, when it comes to the

0:15:46.760 --> 0:15:49.880
<v Speaker 1>forbearance that you're being offered, you do have some ground

0:15:49.880 --> 0:15:52.000
<v Speaker 1>to stand on when it comes to negotiation, and especially

0:15:52.160 --> 0:15:55.560
<v Speaker 1>like we talked about Matt. The forbearance that homeowners are

0:15:55.560 --> 0:15:57.560
<v Speaker 1>supposed to receive right now is only for people with

0:15:57.600 --> 0:15:59.800
<v Speaker 1>Fannie and Freddie backed mortgages. But let's say you have

0:15:59.840 --> 0:16:03.200
<v Speaker 1>a mortgage that is not backed by Family or Freddie. Well,

0:16:03.280 --> 0:16:05.200
<v Speaker 1>just like we talked about with those private student loans,

0:16:05.240 --> 0:16:07.960
<v Speaker 1>this is a perfect time to tell your mortgage service

0:16:08.040 --> 0:16:11.080
<v Speaker 1>or hey, look what's being offered to a huge segment

0:16:11.120 --> 0:16:13.960
<v Speaker 1>of the population, to most Americans. I know that my

0:16:14.040 --> 0:16:16.680
<v Speaker 1>mortgage is not backed by Fanni or Freddie, But can

0:16:16.720 --> 0:16:18.760
<v Speaker 1>you still give me the terms that are offered to

0:16:18.880 --> 0:16:21.400
<v Speaker 1>most of these people. Pointing out that that option exists

0:16:21.400 --> 0:16:23.000
<v Speaker 1>for so many other people, I think gives you a

0:16:23.040 --> 0:16:25.000
<v Speaker 1>leg to stand on. It gives you just this perfect

0:16:25.040 --> 0:16:27.480
<v Speaker 1>point of reference that makes it way more likely that

0:16:27.520 --> 0:16:30.360
<v Speaker 1>you're gonna have some sort of success in getting forbearance.

0:16:30.400 --> 0:16:32.840
<v Speaker 1>That can be meaningful and helpful. And if you're wondering

0:16:32.880 --> 0:16:35.120
<v Speaker 1>if you have a mortgage that is backed by Fannie

0:16:35.160 --> 0:16:37.400
<v Speaker 1>or Freddy, we'll put some links in our show notes

0:16:37.480 --> 0:16:39.280
<v Speaker 1>where you can enter in your address and it'll let

0:16:39.280 --> 0:16:42.480
<v Speaker 1>you know instantly whether or not you are automatically eligible

0:16:42.520 --> 0:16:45.280
<v Speaker 1>for that program. Joel. Something else that you can negotiate

0:16:45.560 --> 0:16:48.960
<v Speaker 1>is your credit card. You can ask your credit card

0:16:48.960 --> 0:16:51.920
<v Speaker 1>company for a month of deferment, and you could also

0:16:52.000 --> 0:16:54.960
<v Speaker 1>ask for your annual fee to be waived. Specifically, if

0:16:54.960 --> 0:16:57.480
<v Speaker 1>you have a travel rewards card, you likely aren't using

0:16:57.480 --> 0:16:59.520
<v Speaker 1>it like you were three months ago, so your credit

0:16:59.520 --> 0:17:01.640
<v Speaker 1>card company might just go ahead and wave that fee

0:17:01.800 --> 0:17:03.840
<v Speaker 1>just to keep you using that card and keep you

0:17:03.880 --> 0:17:06.760
<v Speaker 1>from closing that card. Yeah, that involves making a phone call.

0:17:06.920 --> 0:17:09.840
<v Speaker 1>That involves asking, right and and attempting to get some

0:17:09.840 --> 0:17:11.800
<v Speaker 1>of that money back. Right that you would normally spend

0:17:11.800 --> 0:17:13.480
<v Speaker 1>on an annual fee, and you could just close the

0:17:13.480 --> 0:17:15.280
<v Speaker 1>card and be done with it. But as things begin

0:17:15.359 --> 0:17:17.840
<v Speaker 1>to revert to, you know, a little bit more normal,

0:17:17.880 --> 0:17:19.639
<v Speaker 1>who knows how long it will be, you might not

0:17:19.680 --> 0:17:21.679
<v Speaker 1>necessarily want to cut that card out of your life,

0:17:21.760 --> 0:17:24.000
<v Speaker 1>but you can cut the annual fee out of your life.

0:17:24.080 --> 0:17:27.480
<v Speaker 1>That's definitely worth looking into, worth asking about. Man, It's

0:17:27.480 --> 0:17:30.760
<v Speaker 1>important to to note right now that negotiating some bills

0:17:31.080 --> 0:17:33.320
<v Speaker 1>are gonna have negative side effects, So let's talk about

0:17:33.359 --> 0:17:35.879
<v Speaker 1>that too, like a potential hit to your credit score

0:17:35.960 --> 0:17:38.400
<v Speaker 1>for negotiating a bill. So it's important to ask your

0:17:38.480 --> 0:17:42.080
<v Speaker 1>credit card servicer or your mortgage provider if they're going

0:17:42.119 --> 0:17:44.960
<v Speaker 1>to report any changes in standing to the credit bureaus. So,

0:17:45.000 --> 0:17:47.560
<v Speaker 1>for example, if you negotiate a settlement with the credit

0:17:47.560 --> 0:17:50.760
<v Speaker 1>card company, right, and this is not about eliminating a

0:17:50.760 --> 0:17:53.639
<v Speaker 1>an annual fee, that should not have any negative impact

0:17:53.680 --> 0:17:55.320
<v Speaker 1>on your credit score. But let's say you owe them

0:17:55.359 --> 0:17:57.920
<v Speaker 1>five thousand dollars and you called them up and you say, hey, listen,

0:17:57.920 --> 0:18:01.560
<v Speaker 1>I've only got will you take this and and consider

0:18:01.840 --> 0:18:04.520
<v Speaker 1>my debt paid in full? Sometimes they will take you

0:18:04.600 --> 0:18:06.800
<v Speaker 1>up on that offer, and that sounds awesome, right, that

0:18:06.840 --> 0:18:09.560
<v Speaker 1>sounds perfect. You've just negotiated a settlement. You now owe

0:18:09.640 --> 0:18:11.840
<v Speaker 1>less debt than you did. But at the same time,

0:18:11.880 --> 0:18:15.000
<v Speaker 1>you could owe tax on the forgiven amount, and you

0:18:15.040 --> 0:18:17.160
<v Speaker 1>could be taking a negative hit to your credit score

0:18:17.320 --> 0:18:19.280
<v Speaker 1>for years to come, which can cost you in other ways.

0:18:19.520 --> 0:18:22.200
<v Speaker 1>So it's important to note that there are sometimes when

0:18:22.240 --> 0:18:24.439
<v Speaker 1>negotiating it seems like a really good deal and it

0:18:24.440 --> 0:18:26.520
<v Speaker 1>seems like it's going to be a big help to you,

0:18:26.800 --> 0:18:29.479
<v Speaker 1>and it can actually adversely affect you in other ways. So,

0:18:29.520 --> 0:18:32.359
<v Speaker 1>in particular, if you're trying to negotiate a payoff a

0:18:32.400 --> 0:18:34.880
<v Speaker 1>settlement amount for credit card debt, that's something you wanna

0:18:35.000 --> 0:18:37.080
<v Speaker 1>you want to make sure you're aware of it could

0:18:37.080 --> 0:18:40.280
<v Speaker 1>have other negative, unintended consequences. Yeah, it's important to go

0:18:40.280 --> 0:18:43.320
<v Speaker 1>into those negotiations with your eyes open and knowing that

0:18:43.320 --> 0:18:46.080
<v Speaker 1>that's the possibility. Yeah. We talked recently with Thomas Niche

0:18:46.280 --> 0:18:49.800
<v Speaker 1>from Money Management International, not for profit credit counseling agency.

0:18:50.080 --> 0:18:52.680
<v Speaker 1>Those not for profit credit counselors can really help walk

0:18:52.720 --> 0:18:54.400
<v Speaker 1>you through that kind of stuff so that you're not

0:18:54.640 --> 0:18:57.480
<v Speaker 1>shooting yourself in the foot when you think you're negotiating

0:18:57.480 --> 0:19:00.199
<v Speaker 1>something down and and doing something awesome for yourself. If

0:19:00.240 --> 0:19:02.360
<v Speaker 1>you haven't listened to that episode, we would highly recommend

0:19:02.359 --> 0:19:06.159
<v Speaker 1>that if all this sounds important to you, impertinent, that

0:19:06.240 --> 0:19:09.920
<v Speaker 1>was episode one. Joel car Loans, let's talk about those

0:19:09.960 --> 0:19:12.000
<v Speaker 1>if if you're in a hardship situation, there's a good

0:19:12.080 --> 0:19:15.080
<v Speaker 1>chance you can get relief from a major lender in

0:19:15.119 --> 0:19:19.200
<v Speaker 1>that industry, but refinancing might make even more sense, especially

0:19:19.240 --> 0:19:22.119
<v Speaker 1>if you have a high interest rate and you know,

0:19:22.119 --> 0:19:23.680
<v Speaker 1>while we would want you to be out of debt

0:19:23.720 --> 0:19:27.280
<v Speaker 1>as soon as possible, anyway, for your individual specific situation,

0:19:27.400 --> 0:19:29.879
<v Speaker 1>it might make more sense to extend the term of

0:19:29.920 --> 0:19:32.440
<v Speaker 1>the loan in order to reduce your payments now if

0:19:32.440 --> 0:19:34.840
<v Speaker 1>you're not able to make those payments, but honestly, in

0:19:34.840 --> 0:19:36.399
<v Speaker 1>the end, like we do not want you to have

0:19:36.640 --> 0:19:40.120
<v Speaker 1>car loans or credit card debt. So yeah, negotiating those

0:19:40.160 --> 0:19:43.560
<v Speaker 1>interest rates down, uh, forbearance on payments. It's going to

0:19:43.560 --> 0:19:46.679
<v Speaker 1>see those options as kind of temporary relief, while your

0:19:46.720 --> 0:19:49.600
<v Speaker 1>ultimate goal should be to be out from under those altogether. Yeah,

0:19:49.600 --> 0:19:52.320
<v Speaker 1>credit card debt and and car loans, those are things

0:19:52.400 --> 0:19:54.960
<v Speaker 1>that we don't like from the get go. We encourage

0:19:54.960 --> 0:19:58.119
<v Speaker 1>people not to have either ever. Right, That's that's what

0:19:58.160 --> 0:20:01.000
<v Speaker 1>we're all about, Matt. Medical bills or another place where

0:20:01.040 --> 0:20:03.800
<v Speaker 1>people can negotiate. And actually, I would say one of

0:20:03.840 --> 0:20:07.440
<v Speaker 1>the bills that is most important and potentially easiest to

0:20:07.520 --> 0:20:10.880
<v Speaker 1>negotiate too. But medical bills are a pain. But if

0:20:10.920 --> 0:20:13.639
<v Speaker 1>you have lower income, you can especially be helped by

0:20:13.680 --> 0:20:17.360
<v Speaker 1>negotiating medical bills that you have right thinking about treatment

0:20:17.359 --> 0:20:19.240
<v Speaker 1>and costs before you get a procedure. Well, that's the

0:20:19.240 --> 0:20:21.560
<v Speaker 1>best course of action, and it can help you avoid

0:20:21.680 --> 0:20:24.199
<v Speaker 1>medical bill shock getting that bill in the mail and

0:20:24.320 --> 0:20:26.479
<v Speaker 1>freaking out over the total that you that you have

0:20:26.520 --> 0:20:28.600
<v Speaker 1>to pay. And it's important to make sure to get

0:20:28.600 --> 0:20:31.119
<v Speaker 1>the explanation of benefits, so you can know how to

0:20:31.160 --> 0:20:34.320
<v Speaker 1>attack the negotiations on any medical bill you receive, but

0:20:34.359 --> 0:20:36.840
<v Speaker 1>then reach out to your ensure and find out why

0:20:36.880 --> 0:20:39.240
<v Speaker 1>they aren't covering certain portions. It's important to make that

0:20:39.240 --> 0:20:42.040
<v Speaker 1>phone call. Also asked to speak to a patient advocate

0:20:42.080 --> 0:20:44.520
<v Speaker 1>at the hospital. They can often help you lower the

0:20:44.560 --> 0:20:47.280
<v Speaker 1>overall bill or potentially help you get complete forgiveness of

0:20:47.320 --> 0:20:49.840
<v Speaker 1>that bill, especially Matt. Like I said, depending on your income,

0:20:50.080 --> 0:20:52.760
<v Speaker 1>depending on your a g I from last year, that

0:20:52.800 --> 0:20:54.880
<v Speaker 1>can have a major impact on whether or not you're

0:20:54.880 --> 0:20:57.560
<v Speaker 1>able to get a massive discount or even full forgiveness

0:20:57.760 --> 0:21:00.840
<v Speaker 1>of of a medical bill for treatment that perceived angel

0:21:00.880 --> 0:21:02.879
<v Speaker 1>you mentioned, you know how easy that might be. I

0:21:02.880 --> 0:21:06.120
<v Speaker 1>can personally attest to this. We had a bill from

0:21:06.160 --> 0:21:08.639
<v Speaker 1>an antithesiologist for the birth of one of our girls,

0:21:08.880 --> 0:21:11.159
<v Speaker 1>uh you know, when Kate got the epidural, and that

0:21:11.200 --> 0:21:15.200
<v Speaker 1>bill was something like from that doctor's office, from that

0:21:15.240 --> 0:21:18.639
<v Speaker 1>service provider, And that was also a birth that we

0:21:18.680 --> 0:21:21.440
<v Speaker 1>paid for in cash and a lot of the amounts

0:21:21.440 --> 0:21:23.240
<v Speaker 1>we worked out ahead of time, but this was one

0:21:23.320 --> 0:21:25.639
<v Speaker 1>that we weren't planning on because we weren't planning on

0:21:25.680 --> 0:21:27.880
<v Speaker 1>the epidural. But then we ended up needing it due

0:21:27.920 --> 0:21:32.359
<v Speaker 1>to the immediate circumstances in pain we've found ourselves in.

0:21:33.040 --> 0:21:34.919
<v Speaker 1>But so what I did. I called up the office

0:21:35.040 --> 0:21:37.200
<v Speaker 1>and dude, I'm not even kidding. I spent five minutes

0:21:37.200 --> 0:21:39.320
<v Speaker 1>on the phone, and spending five minutes on the phone,

0:21:39.359 --> 0:21:43.720
<v Speaker 1>they took it from down to fift dollars. You sound

0:21:43.760 --> 0:21:45.840
<v Speaker 1>like a guy Co commercial right now, Dude. It was amazing.

0:21:45.880 --> 0:21:48.119
<v Speaker 1>And I was so stoked, like I was jacked. I was.

0:21:48.200 --> 0:21:49.920
<v Speaker 1>I was like I could believe it, Like how much

0:21:49.920 --> 0:21:52.640
<v Speaker 1>they were able to take off without me even hardly asking.

0:21:53.080 --> 0:21:54.440
<v Speaker 1>And so I was like, well, shoot, I'm gonna press

0:21:54.480 --> 0:21:55.520
<v Speaker 1>my luck a little bit. So I stayed on the

0:21:55.560 --> 0:21:57.240
<v Speaker 1>phone with him and I was like, hey, look, you know,

0:21:57.359 --> 0:21:59.120
<v Speaker 1>this isn't a bill that we were expecting. We weren't

0:21:59.119 --> 0:22:00.520
<v Speaker 1>planning on this. Is there any way we can get

0:22:00.520 --> 0:22:02.520
<v Speaker 1>it down even more? And I think I spent like

0:22:02.560 --> 0:22:04.199
<v Speaker 1>another five minutes on the phone, and we got it

0:22:04.240 --> 0:22:09.119
<v Speaker 1>down from the second five minutes wasn't nearly worth the

0:22:09.160 --> 0:22:10.960
<v Speaker 1>same amount of the first five minutes was, but I'll

0:22:11.000 --> 0:22:14.600
<v Speaker 1>take it. We're able to get our bill downs literally

0:22:14.600 --> 0:22:17.200
<v Speaker 1>by spending about ten minutes on the phone. A lot

0:22:17.200 --> 0:22:20.400
<v Speaker 1>of these offices. They're they're billing at their standard insurance

0:22:20.480 --> 0:22:22.240
<v Speaker 1>rate or just at the standard listed rate that they

0:22:22.240 --> 0:22:24.080
<v Speaker 1>normally do business app but just with a quick little

0:22:24.080 --> 0:22:26.399
<v Speaker 1>phone call and they realized that they're dealing with an individual,

0:22:26.720 --> 0:22:28.600
<v Speaker 1>that's all let's look for them to to gladly meet

0:22:28.600 --> 0:22:30.680
<v Speaker 1>me in the middle like that, and they were happy

0:22:30.720 --> 0:22:32.520
<v Speaker 1>that they got their bill paid. I was happy to

0:22:32.600 --> 0:22:34.199
<v Speaker 1>be able to pay away less. Yeah, Matt, I had

0:22:34.240 --> 0:22:35.840
<v Speaker 1>to have something done at the end of last year,

0:22:36.040 --> 0:22:37.480
<v Speaker 1>and I think the cash rate was like four d

0:22:37.680 --> 0:22:40.199
<v Speaker 1>seventy dollars and the rate they build the insurance company

0:22:40.320 --> 0:22:43.200
<v Speaker 1>was bucks. Think I think the insurance company actually ends

0:22:43.240 --> 0:22:45.720
<v Speaker 1>up paying close to seven hundred. Unfortunately I met my

0:22:45.960 --> 0:22:47.440
<v Speaker 1>deductible for the year, but I think the portion I

0:22:47.480 --> 0:22:49.639
<v Speaker 1>would have been responsible for was like six hundred bucks.

0:22:49.720 --> 0:22:51.280
<v Speaker 1>So it would have been better for me from the

0:22:51.280 --> 0:22:53.840
<v Speaker 1>get go just to just to negotiate a cash rate

0:22:54.040 --> 0:22:56.080
<v Speaker 1>if I hadn't met my deductible. And that's what can

0:22:56.119 --> 0:22:58.920
<v Speaker 1>be confusing about about negotiating a medical bill. But they're

0:22:58.960 --> 0:23:01.280
<v Speaker 1>all sorts of things that are considering worth looking into

0:23:01.520 --> 0:23:03.560
<v Speaker 1>if you really want to negotiate that kind of debt, right,

0:23:03.720 --> 0:23:06.119
<v Speaker 1>But let's talk about some of the tactics that people

0:23:06.160 --> 0:23:08.840
<v Speaker 1>need to know in order to negotiate effectively, because there

0:23:08.880 --> 0:23:12.760
<v Speaker 1>are specific ways to approach the actual process of negotiating

0:23:12.760 --> 0:23:14.159
<v Speaker 1>things in your life, and we'll get to some of

0:23:14.160 --> 0:23:24.840
<v Speaker 1>those right after the break. All right, man, we're back

0:23:24.840 --> 0:23:28.160
<v Speaker 1>from the break and we're talking about negotiating bills. And

0:23:28.560 --> 0:23:30.680
<v Speaker 1>you know, the first thing to realize is that lenders,

0:23:31.040 --> 0:23:33.800
<v Speaker 1>h debt services, service providers. They're all still looking to

0:23:33.880 --> 0:23:36.359
<v Speaker 1>run a business, right, and so while there are often

0:23:36.600 --> 0:23:40.520
<v Speaker 1>provisions in place that allow for some discounts or you know, forbearance,

0:23:40.840 --> 0:23:43.000
<v Speaker 1>they're not going to be pounding on your door to

0:23:43.040 --> 0:23:46.280
<v Speaker 1>make sure that you're taking advantage of these forgiveness measures.

0:23:46.480 --> 0:23:48.000
<v Speaker 1>And so it's important to mention that because we need

0:23:48.040 --> 0:23:50.640
<v Speaker 1>to make sure that we are taking a proactive approach

0:23:50.760 --> 0:23:52.800
<v Speaker 1>when it comes to the bills that we receive. Yeah,

0:23:52.880 --> 0:23:55.760
<v Speaker 1>part of that involves research, right. An important aspect of

0:23:55.800 --> 0:23:59.400
<v Speaker 1>taking these proactive steps are knowing what competitors are offering.

0:23:59.640 --> 0:24:02.199
<v Speaker 1>So if you're looking to negotiate, know what offers are

0:24:02.200 --> 0:24:04.520
<v Speaker 1>in the market. Right. In order to use the law

0:24:04.720 --> 0:24:07.080
<v Speaker 1>of supply and demand to your advantage, you have to

0:24:07.080 --> 0:24:09.640
<v Speaker 1>be aware of the supply. For example, if you're trying

0:24:09.640 --> 0:24:11.679
<v Speaker 1>to to do a refinance right now, take advantage of

0:24:11.680 --> 0:24:13.320
<v Speaker 1>the uber low rates, which we talked about on the

0:24:13.320 --> 0:24:16.000
<v Speaker 1>show pretty recently. You have a massive advantage if you've

0:24:16.040 --> 0:24:18.760
<v Speaker 1>gotten multiple quotes from different lenders, because if there's one

0:24:18.800 --> 0:24:21.000
<v Speaker 1>letter you specifically want to go with, well, you can

0:24:21.160 --> 0:24:23.560
<v Speaker 1>hold up the rates that you're being offered by other

0:24:23.680 --> 0:24:25.880
<v Speaker 1>lenders and see if they will meet it right, see

0:24:25.920 --> 0:24:27.840
<v Speaker 1>if they will provide you with the same great deal

0:24:27.920 --> 0:24:30.440
<v Speaker 1>or maybe even beat the best deal you've gotten. That's

0:24:30.480 --> 0:24:33.159
<v Speaker 1>the power of research, of knowing what's out there, of

0:24:33.200 --> 0:24:36.040
<v Speaker 1>knowing the deals that are offered by other competitors. So

0:24:36.080 --> 0:24:39.439
<v Speaker 1>as you begin your process of negotiating bills, UH, an

0:24:39.480 --> 0:24:42.440
<v Speaker 1>important quality to have is persistence. You know you might

0:24:42.520 --> 0:24:44.959
<v Speaker 1>need to call back and talk to someone else if

0:24:45.040 --> 0:24:47.000
<v Speaker 1>you're trying to work something out with a company. You know,

0:24:47.080 --> 0:24:50.560
<v Speaker 1>have you ever gotten a massively unhelpful customer service representative?

0:24:50.760 --> 0:24:53.280
<v Speaker 1>Never had that happen. We've all been there, and so

0:24:53.560 --> 0:24:55.480
<v Speaker 1>you know, in that instance, maybe politely and of that

0:24:55.520 --> 0:24:58.280
<v Speaker 1>conversation and calling back to speak with someone else, that

0:24:58.280 --> 0:25:00.679
<v Speaker 1>can make all the difference in the world. Sometimes you

0:25:00.760 --> 0:25:02.760
<v Speaker 1>might have gotten the wrong department, or maybe you just

0:25:02.760 --> 0:25:05.159
<v Speaker 1>caught somebody you know on on a bad day, So

0:25:05.320 --> 0:25:07.880
<v Speaker 1>just make sure to ask if there is another department

0:25:07.960 --> 0:25:11.040
<v Speaker 1>that handles bill negotiation requests. Yeah, it's amazing how that

0:25:11.119 --> 0:25:13.560
<v Speaker 1>one person can make a big difference, and sometimes you

0:25:13.560 --> 0:25:15.199
<v Speaker 1>can chalk it up to just someone having a bad

0:25:15.280 --> 0:25:16.960
<v Speaker 1>day and you've got to speak to somebody else. So,

0:25:17.000 --> 0:25:19.679
<v Speaker 1>for example, the major internet and TV providers, they have

0:25:19.720 --> 0:25:22.720
<v Speaker 1>a customer retention department, Right, Matt, you just mentioned getting

0:25:22.720 --> 0:25:25.800
<v Speaker 1>the wrong department. Well, that department in particular has far

0:25:25.840 --> 0:25:27.760
<v Speaker 1>more abilities to help you lower that bill. If you

0:25:27.840 --> 0:25:30.879
<v Speaker 1>call just a main customer service line, you're gonna get stini,

0:25:30.960 --> 0:25:34.440
<v Speaker 1>you're gonna get stone walled, and that normal customer service

0:25:34.520 --> 0:25:37.000
<v Speaker 1>rep just has their hands tied. And sometimes it takes

0:25:37.040 --> 0:25:38.760
<v Speaker 1>you having to say that you're looking to cancel your

0:25:38.800 --> 0:25:41.639
<v Speaker 1>service to get to the customer retention department to be

0:25:41.680 --> 0:25:43.639
<v Speaker 1>able to actually get help, to be able to actually

0:25:43.640 --> 0:25:46.960
<v Speaker 1>get traction on getting a reduced bill, on negotiating what

0:25:47.080 --> 0:25:50.040
<v Speaker 1>your monthly rate is, and something else that's worth mentioning to.

0:25:50.480 --> 0:25:52.879
<v Speaker 1>Just given the current times that we're finding ourselves in,

0:25:53.080 --> 0:25:56.359
<v Speaker 1>given the economic downturn, with a lot of people having

0:25:56.400 --> 0:25:59.280
<v Speaker 1>issues with their finances. But a lot of the phone

0:25:59.320 --> 0:26:02.199
<v Speaker 1>lines have been come really slammed for these different financial

0:26:02.240 --> 0:26:05.800
<v Speaker 1>service companies. So if you're having trouble getting through, keep trying,

0:26:05.920 --> 0:26:07.960
<v Speaker 1>even though it can be frustrating. If if that's your

0:26:08.000 --> 0:26:10.840
<v Speaker 1>preferred way of communicating with these different companies, keep making

0:26:10.840 --> 0:26:13.760
<v Speaker 1>those calls. You're gonna need to be patient. Also try

0:26:13.800 --> 0:26:16.240
<v Speaker 1>some alternative methods of getting in touch as well. You

0:26:16.280 --> 0:26:18.840
<v Speaker 1>can look online, going to the different chat features that

0:26:18.880 --> 0:26:21.160
<v Speaker 1>they offer. Those are my favorite because I can kind

0:26:21.160 --> 0:26:22.600
<v Speaker 1>of do those at my own pace, and then once

0:26:22.640 --> 0:26:25.320
<v Speaker 1>they've agreed to it, I screenshot it and I've got

0:26:25.359 --> 0:26:27.280
<v Speaker 1>proof you know that they're going to fix my problem.

0:26:27.359 --> 0:26:30.280
<v Speaker 1>But then there's also a website called get human dot

0:26:30.359 --> 0:26:33.160
<v Speaker 1>com where there are numbers that can get you directly

0:26:33.200 --> 0:26:35.760
<v Speaker 1>to some of the different departments that you're looking for

0:26:35.880 --> 0:26:38.640
<v Speaker 1>when it comes to some of these different financial service providers.

0:26:38.640 --> 0:26:40.119
<v Speaker 1>All right, let's talk about what you do when you

0:26:40.119 --> 0:26:42.960
<v Speaker 1>actually get somebody on the phone. And I would say

0:26:43.000 --> 0:26:44.520
<v Speaker 1>the best way to go scream at them. Yeah, I

0:26:44.560 --> 0:26:46.119
<v Speaker 1>was gonna say, yell and scream as long as you can,

0:26:46.200 --> 0:26:48.159
<v Speaker 1>and I think the decibel level that you that you

0:26:48.200 --> 0:26:51.080
<v Speaker 1>can reach directly corresponds to the amount of stavings here

0:26:51.080 --> 0:26:54.680
<v Speaker 1>and receive right. I like it good approach. Now, I

0:26:54.720 --> 0:26:57.560
<v Speaker 1>would say losing your cool or getting argumentative is never

0:26:57.600 --> 0:26:59.159
<v Speaker 1>going to help your case. And I think you have

0:26:59.160 --> 0:27:01.959
<v Speaker 1>to put yourself into position of the customer service rep. Right.

0:27:02.000 --> 0:27:04.359
<v Speaker 1>I mean, how would you feel after answering calls from

0:27:04.359 --> 0:27:08.360
<v Speaker 1>ad two mostly ungrateful humans every day. Probably probably not great? Right?

0:27:08.640 --> 0:27:11.400
<v Speaker 1>And if you can kindly connect with the representative that

0:27:11.400 --> 0:27:14.439
<v Speaker 1>that answers you, if you can stay calm in the conversation,

0:27:14.640 --> 0:27:17.359
<v Speaker 1>your likelihood of making progress is a lot higher even

0:27:17.359 --> 0:27:21.040
<v Speaker 1>connecting with them on a semi personal level. Nobody does that,

0:27:21.160 --> 0:27:22.680
<v Speaker 1>So if you can be the person that does, you

0:27:22.680 --> 0:27:24.440
<v Speaker 1>can stand out from the crowd and you're much more

0:27:24.480 --> 0:27:27.000
<v Speaker 1>likely to actually see movement on your issue. No one

0:27:27.040 --> 0:27:30.360
<v Speaker 1>wants to help someone who's argumentative, rude, and completely impersonal,

0:27:30.600 --> 0:27:33.040
<v Speaker 1>so we would say be polite yet firm. I think

0:27:33.040 --> 0:27:35.679
<v Speaker 1>if you can strike that balance, uh, stick off your

0:27:35.760 --> 0:27:38.399
<v Speaker 1>rights in the negotiation, ask for what you feel like

0:27:38.400 --> 0:27:40.960
<v Speaker 1>you deserve. You know, present that research like we mentioned earlier,

0:27:41.080 --> 0:27:43.399
<v Speaker 1>but be calm while you're doing it. Yeah, And I

0:27:43.400 --> 0:27:45.080
<v Speaker 1>like what else you said there, Man, like beyond being

0:27:45.119 --> 0:27:47.080
<v Speaker 1>calm and polite, but like trying to find a way

0:27:47.080 --> 0:27:49.680
<v Speaker 1>to connect with them personally, like ask how they're doing

0:27:49.800 --> 0:27:52.160
<v Speaker 1>right now. That's totally a way to stand out, right,

0:27:52.240 --> 0:27:54.040
<v Speaker 1>Like if you're able to kind of break through just

0:27:54.119 --> 0:27:57.159
<v Speaker 1>the kind of you know, process of just them listening

0:27:57.160 --> 0:27:58.959
<v Speaker 1>to people yell at them and saying, yes, I can

0:27:59.000 --> 0:28:00.840
<v Speaker 1>click and do this. But if you yeah, I can

0:28:00.920 --> 0:28:02.360
<v Speaker 1>kind of like snap them out of it a little

0:28:02.359 --> 0:28:05.000
<v Speaker 1>bit and they're like, oh, actually, yeah, I'm doing pretty good,

0:28:05.080 --> 0:28:07.760
<v Speaker 1>or you know, I'm I'm doing pretty terrible. But just

0:28:07.840 --> 0:28:10.080
<v Speaker 1>like basically treating them like a human Like if you're

0:28:10.119 --> 0:28:12.600
<v Speaker 1>able to kind of see them as another human being

0:28:13.200 --> 0:28:15.440
<v Speaker 1>versus someone who basically is standing in between you and

0:28:15.680 --> 0:28:17.800
<v Speaker 1>you know you getting what you want ideas to not

0:28:17.840 --> 0:28:20.440
<v Speaker 1>treat them like an object or a tool, but to yeah,

0:28:20.440 --> 0:28:22.600
<v Speaker 1>I see them as an actual human being. And something

0:28:22.600 --> 0:28:25.719
<v Speaker 1>else that's helpful is being willing to to walk away.

0:28:26.000 --> 0:28:29.280
<v Speaker 1>You know, this doesn't apply to every negotiation scenario out there.

0:28:29.400 --> 0:28:31.520
<v Speaker 1>Sometimes you know you're gonna be talking to the company

0:28:31.800 --> 0:28:33.760
<v Speaker 1>who is your only option, Like in the case of

0:28:33.800 --> 0:28:36.760
<v Speaker 1>maybe talking to your mortgage provider, you can't easily swap

0:28:36.760 --> 0:28:40.520
<v Speaker 1>mortgage providers. That's an expensive refine there. Yeah, that's an

0:28:40.520 --> 0:28:43.120
<v Speaker 1>expensive negotiation. Um. But you know, if you do have

0:28:43.240 --> 0:28:46.160
<v Speaker 1>some other choices, be willing to take your business somewhere else.

0:28:46.520 --> 0:28:49.600
<v Speaker 1>Our ability to to vote with our wallet is so crucial,

0:28:49.760 --> 0:28:53.160
<v Speaker 1>and that's really important as well if if negotiations fall flat. Yeah,

0:28:53.240 --> 0:28:55.480
<v Speaker 1>sometimes it's a pain to switch companies. You don't really

0:28:55.560 --> 0:28:59.280
<v Speaker 1>want to, But if you're going to lead a successful negotiation,

0:28:59.560 --> 0:29:02.200
<v Speaker 1>you have to be willing to walk away to a competitor.

0:29:02.440 --> 0:29:04.760
<v Speaker 1>And the great thing is is in our country, we

0:29:04.880 --> 0:29:08.480
<v Speaker 1>have so many service providers that are available to us

0:29:08.720 --> 0:29:12.960
<v Speaker 1>typically in most situations. Now there's some monopolies, but very few. Yeah,

0:29:13.040 --> 0:29:15.400
<v Speaker 1>it's pretty easy to find somebody else who can provide

0:29:15.560 --> 0:29:17.920
<v Speaker 1>what we want for the price we want if we

0:29:18.000 --> 0:29:20.880
<v Speaker 1>can't get what we want from the company we're currently with.

0:29:21.200 --> 0:29:24.040
<v Speaker 1>So you know, when we're talking about walking away, sometimes

0:29:24.080 --> 0:29:28.080
<v Speaker 1>negotiating isn't even the best tactic, right shopping with other providers?

0:29:28.160 --> 0:29:30.320
<v Speaker 1>Is you have to ask, am I even going to

0:29:30.360 --> 0:29:32.840
<v Speaker 1>get the best deal if I negotiate? Or is this

0:29:32.920 --> 0:29:35.240
<v Speaker 1>just wasted time? Maybe you should be shopping the open

0:29:35.280 --> 0:29:38.680
<v Speaker 1>market in order to score even bigger savings. Like, for example,

0:29:38.840 --> 0:29:41.479
<v Speaker 1>you could try and haggle with a big company like

0:29:41.600 --> 0:29:44.600
<v Speaker 1>Verizon to get your phone bill down ten or twenty bucks.

0:29:44.760 --> 0:29:46.680
<v Speaker 1>And that might sound smart, right, ten or twenty bucks save,

0:29:46.960 --> 0:29:49.520
<v Speaker 1>that's great, But those Verizon phone bills are really really

0:29:49.520 --> 0:29:52.800
<v Speaker 1>expensive for a Verizon bill. That's only right exactly. But

0:29:53.040 --> 0:29:55.520
<v Speaker 1>you could instead switch to a company like Visible Mobile

0:29:55.720 --> 0:29:59.880
<v Speaker 1>right who offers a month plans, and you're saving roughly

0:30:01.320 --> 0:30:03.520
<v Speaker 1>off your off your current Verizon bill, And there are

0:30:03.560 --> 0:30:06.680
<v Speaker 1>other great cell phone providers to Mitmobile, Republic Wireless. But

0:30:06.840 --> 0:30:10.000
<v Speaker 1>in that case, negotiation makes absolutely no sense. You're banging

0:30:10.040 --> 0:30:12.000
<v Speaker 1>your head against the wall in hopes of a really

0:30:12.040 --> 0:30:14.720
<v Speaker 1>small discount when shopping is going to give you the

0:30:14.760 --> 0:30:18.400
<v Speaker 1>far bigger discount. So make sure that you don't necessarily

0:30:18.400 --> 0:30:21.920
<v Speaker 1>resort to negotiation no matter the circumstance. Make sure that

0:30:21.960 --> 0:30:25.040
<v Speaker 1>you're picking the moments, picking the companies, and finding the

0:30:25.080 --> 0:30:27.800
<v Speaker 1>times where negotiation does make sense, and then shopping around

0:30:27.840 --> 0:30:29.960
<v Speaker 1>in the times where negotiation just doesn't make any sense

0:30:30.000 --> 0:30:31.600
<v Speaker 1>at all. Yeah, I man, you know the fact is

0:30:31.600 --> 0:30:34.880
<v Speaker 1>that we can't successfully negotiate your bill in every single case.

0:30:35.080 --> 0:30:37.720
<v Speaker 1>You know, I've seen way too many people get stressed

0:30:37.760 --> 0:30:41.680
<v Speaker 1>over intense negotiations with a service provider when the stakes

0:30:41.680 --> 0:30:44.320
<v Speaker 1>are just too low, too small to even matter. So

0:30:44.600 --> 0:30:48.000
<v Speaker 1>know how much you could save by negotiating before you

0:30:48.040 --> 0:30:50.000
<v Speaker 1>even begin the process. You don't want to win the

0:30:50.040 --> 0:30:52.840
<v Speaker 1>battle with just this one specific company, but then lose

0:30:52.880 --> 0:30:56.040
<v Speaker 1>the overall war of your personal finances, of your life.

0:30:56.120 --> 0:30:57.560
<v Speaker 1>You know, you don't want to spend eight hours on

0:30:57.600 --> 0:31:00.240
<v Speaker 1>the phone negotiating with some giant company. Uh, it's not

0:31:00.240 --> 0:31:01.800
<v Speaker 1>gonna get you very far. To make sure that you're

0:31:01.800 --> 0:31:03.960
<v Speaker 1>picking your battles. Yeah, so hopefully, I think, Matt. In

0:31:04.000 --> 0:31:08.440
<v Speaker 1>this episode, we've covered some potential places in your life

0:31:08.680 --> 0:31:11.560
<v Speaker 1>with different financial services companies that you do business with,

0:31:11.600 --> 0:31:13.720
<v Speaker 1>where you can negotiate that maybe you thought it wasn't

0:31:13.720 --> 0:31:17.040
<v Speaker 1>possible before. Hopefully we've given people some tactics to consider

0:31:17.240 --> 0:31:20.120
<v Speaker 1>and just an overall realization that negotiations should be a

0:31:20.200 --> 0:31:22.040
<v Speaker 1>little bit more of a part of their life than

0:31:22.080 --> 0:31:24.320
<v Speaker 1>it currently is because it can make a difference in

0:31:24.360 --> 0:31:26.400
<v Speaker 1>your monthly bills, It can save you some money, and

0:31:26.440 --> 0:31:29.200
<v Speaker 1>you know what, negotiation also not always the best option.

0:31:29.400 --> 0:31:32.360
<v Speaker 1>Walking away shopping around can sometimes save you even more money.

0:31:32.480 --> 0:31:33.960
<v Speaker 1>That's right, man, So let's go ahead and kick it

0:31:33.960 --> 0:31:36.600
<v Speaker 1>back to the beer. This episode, we had a Tampa

0:31:36.640 --> 0:31:39.720
<v Speaker 1>time Share, which we don't recommend time shares, by the way,

0:31:40.120 --> 0:31:43.880
<v Speaker 1>but this is a Tampa time Share grapefruit basil goza,

0:31:44.360 --> 0:31:47.000
<v Speaker 1>and this one was brewed by Wrecking Bar brew pup

0:31:47.120 --> 0:31:49.360
<v Speaker 1>here in Atlanta. That's only a few miles from where

0:31:49.400 --> 0:31:51.240
<v Speaker 1>we live. You're you actually live a little bit closer

0:31:51.280 --> 0:31:53.000
<v Speaker 1>to it than I do. But what were your thoughts

0:31:53.000 --> 0:31:54.960
<v Speaker 1>on this beer? Buddy oh Man? This one was really good.

0:31:55.000 --> 0:31:57.040
<v Speaker 1>It was a little bit salty, a lot of basil,

0:31:57.280 --> 0:31:59.800
<v Speaker 1>a splash of great fruit juiciness, and I thought the

0:32:00.080 --> 0:32:03.480
<v Speaker 1>flavors melted incredibly well together in this beer. And I

0:32:03.520 --> 0:32:05.720
<v Speaker 1>love the name Tampa time Share. I love that name.

0:32:06.200 --> 0:32:08.880
<v Speaker 1>It's so good. It's like a throwback name. Like you

0:32:08.880 --> 0:32:11.320
<v Speaker 1>hear time Shared. It makes me think of like themed

0:32:11.320 --> 0:32:14.480
<v Speaker 1>cruise ships and like like or themed restaurants maybe, you know,

0:32:14.680 --> 0:32:16.760
<v Speaker 1>just like that whole kind of like seventies eighties era

0:32:17.120 --> 0:32:19.640
<v Speaker 1>kind of life. Yeah. I felt like to this beer

0:32:19.760 --> 0:32:23.600
<v Speaker 1>could have been maybe too heavily sweet potentially, but it wasn't.

0:32:23.640 --> 0:32:25.560
<v Speaker 1>These flavors are hard to get right and they're hard

0:32:25.560 --> 0:32:27.360
<v Speaker 1>to balance well in a beer. I feel like they

0:32:27.400 --> 0:32:29.440
<v Speaker 1>hit the notes quite nicely with the basil and the

0:32:29.480 --> 0:32:32.680
<v Speaker 1>grapefruit and the salt, and it's just perfect beach summer beer.

0:32:32.920 --> 0:32:35.560
<v Speaker 1>Makes me look forward to our upcoming beach trips. Oh heck, yeah, dude,

0:32:35.880 --> 0:32:37.240
<v Speaker 1>this is a beer that I want to drink on

0:32:37.240 --> 0:32:40.640
<v Speaker 1>the beach while we're playing spike Ball or something like that. Oh,

0:32:40.720 --> 0:32:42.960
<v Speaker 1>most definitely, man. And the style of beer. I think

0:32:43.000 --> 0:32:45.320
<v Speaker 1>a lot of folks refer to them as Florida vices,

0:32:45.560 --> 0:32:47.160
<v Speaker 1>and I guess the story goes is that they were

0:32:47.200 --> 0:32:49.280
<v Speaker 1>kind of developed by these beeries down in Florida because

0:32:49.280 --> 0:32:51.360
<v Speaker 1>it's really hot. They're hot and human, and so they

0:32:51.360 --> 0:32:54.239
<v Speaker 1>wanted these light, easy drinking beers. But um, I'm with

0:32:54.280 --> 0:32:56.880
<v Speaker 1>you as far as it not being overly sweet. That's salt, man.

0:32:56.920 --> 0:33:00.360
<v Speaker 1>It just gives it this savory, briany profile and makes

0:33:00.400 --> 0:33:02.360
<v Speaker 1>it taste more like this is gonna sound weird, but

0:33:02.400 --> 0:33:03.960
<v Speaker 1>it kind of makes it taste a little bit more

0:33:03.960 --> 0:33:06.640
<v Speaker 1>like chicken noodle soup than it is like a fruit pop,

0:33:06.680 --> 0:33:09.200
<v Speaker 1>you know what I'm saying. Like that brian Nous has

0:33:09.200 --> 0:33:11.320
<v Speaker 1>an element of like, oh no, this is dinner, this

0:33:11.360 --> 0:33:15.400
<v Speaker 1>isn't dessert, But it totally has like that herbally basil upfront,

0:33:15.440 --> 0:33:16.880
<v Speaker 1>but then after you swile and you kind of taste

0:33:16.880 --> 0:33:20.440
<v Speaker 1>the beer. The lingering flavors are totally weedy. I love

0:33:20.520 --> 0:33:22.440
<v Speaker 1>that um and it also it kind of makes me

0:33:22.480 --> 0:33:25.760
<v Speaker 1>think of like a basil lime gimlet. Uh, if you're

0:33:25.800 --> 0:33:27.120
<v Speaker 1>had one of those. No, I haven't, but one of

0:33:27.160 --> 0:33:29.520
<v Speaker 1>those recently I could taste. It's like basil lime and

0:33:29.680 --> 0:33:33.320
<v Speaker 1>Jim it sounds wonderful. This was a great beer, especially

0:33:33.400 --> 0:33:35.600
<v Speaker 1>for the summertime. Avery, Buddy, Well, that's gonna be it

0:33:35.720 --> 0:33:38.040
<v Speaker 1>for this episode. For folks who want show notes for

0:33:38.080 --> 0:33:40.280
<v Speaker 1>this episode, you can check out our website at how

0:33:40.320 --> 0:33:42.440
<v Speaker 1>to money dot com. And if you're listening to this

0:33:42.480 --> 0:33:45.560
<v Speaker 1>episode and you can think of a specific person who

0:33:45.600 --> 0:33:48.480
<v Speaker 1>you know would benefit from hearing about negotiating bills, maybe

0:33:48.520 --> 0:33:50.400
<v Speaker 1>this is someone who you know hates to negotiate, but

0:33:50.560 --> 0:33:52.720
<v Speaker 1>they really need to hear it because they're overpaying in

0:33:52.800 --> 0:33:56.280
<v Speaker 1>every aspect of life. Uh, send this episode to them.

0:33:56.520 --> 0:33:58.200
<v Speaker 1>You can even negotiate that you would listen to one

0:33:58.200 --> 0:34:00.440
<v Speaker 1>of their favorite podcast episodes too. Yeah, like a little

0:34:00.480 --> 0:34:02.680
<v Speaker 1>trade off. You just start that conversation. That's what's really

0:34:02.680 --> 0:34:05.239
<v Speaker 1>important here. I just don't expect them to listen to

0:34:05.280 --> 0:34:08.799
<v Speaker 1>it right, But of course, if you're not already a subscriber,

0:34:08.840 --> 0:34:10.640
<v Speaker 1>we would love for you to hit subscribe. Make sure

0:34:10.640 --> 0:34:12.520
<v Speaker 1>you don't miss any future episodes that are going to

0:34:12.600 --> 0:34:14.440
<v Speaker 1>come out. All right, Bunny, Well, that's gonna be up

0:34:14.440 --> 0:34:17.320
<v Speaker 1>for this episode until next time. Best Friends Out, Best

0:34:17.400 --> 0:34:18.200
<v Speaker 1>Friends Out,