WEBVTT - Day Two Live from the Future Proof Festival

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<v Speaker 1>Bloomberg Audio Studios, Podcasts, radio news. This is Bloomberg business

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<v Speaker 1>Week inside from the reporters and editors who bring you

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<v Speaker 1>America's most trusted business magazine, plus global business, finance and

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<v Speaker 1>tech news. The Bloomberg Business Week Podcast with Carol Messer

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<v Speaker 1>and Tim Stenebeck from Bloomberg Radio.

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<v Speaker 2>Carol Maslow, Barry Redholts. We are live here at Futureproof

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<v Speaker 2>in Huntington Beach, California. Bloomberg Radios Lives broadcast from future

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<v Speaker 2>Proof sponsored by JP Morgan Asset Management.

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<v Speaker 3>We want to kick off our coverage this hour. We've

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<v Speaker 3>got a special guest, Marlena Lee.

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<v Speaker 2>She's global head of investment Solutions at the registered investment

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<v Speaker 2>advisor Dimensional Investing.

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<v Speaker 3>They've got seven hundred and forty.

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<v Speaker 2>Billion dollars in firm Whine Assets under management. Welcome, Welcome,

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<v Speaker 2>Thanks for joining us. Carol's so excited to be here.

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<v Speaker 2>Tell us a little bit about your firm because founded

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<v Speaker 2>about forty years ago. But historically you guys look at

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<v Speaker 2>AKAD research and then think about how that applies to investing.

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<v Speaker 2>I am curious about research that you're finding interesting in

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<v Speaker 2>today's market environment.

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<v Speaker 4>Yeah, so absolutely right, Carol. We were founded in nineteen

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<v Speaker 4>eighty one, so it's been forty two.

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<v Speaker 3>Forty senior year cycles.

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<v Speaker 5>Yeah.

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<v Speaker 4>Absolutely, And from the very beginning, our founders were actually

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<v Speaker 4>folks who worked on some of the very first index funds,

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<v Speaker 4>and they kind of really liked some of the ideas

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<v Speaker 4>that were coming out of the academic research around different

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<v Speaker 4>drivers of expected return, but also just that flexibility has value.

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<v Speaker 4>So from our very beginning we had these ideas that, hey,

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<v Speaker 4>you want really low cost, well diversified portfolios that an

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<v Speaker 4>index fund would give you, but you do leave money

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<v Speaker 4>on the table when you have the rigidities of index funds.

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<v Speaker 4>So adding some flexibility and using academic research to pursue

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<v Speaker 4>out performance is a winning strategy, and we have forty

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<v Speaker 4>years of track record to show it.

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<v Speaker 6>Their focus, if I remember correctly, David Booth began with

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<v Speaker 6>this small cap factor and took that from a single

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<v Speaker 6>fund that was slow to catch on, and eventually people

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<v Speaker 6>figured out, hey Booth seems to know what he's doing,

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<v Speaker 6>and expand into a whole bunch of other elements of

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<v Speaker 6>French and FAUMA or advisors to the firm. You have

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<v Speaker 6>like long standing ties to University of Chicago Darmouth, like

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<v Speaker 6>really fascinating academic backgrounds, including a number of Nobel laureates.

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<v Speaker 7>Absolutely, Barry.

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<v Speaker 4>So we have I think five Nobel laureates that are

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<v Speaker 4>associated in some way with the firm, either through as

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<v Speaker 4>academic consultants, advisors to the firm, or on the fun board,

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<v Speaker 4>so representing our investors in the fund. And they all

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<v Speaker 4>joined and got involved before they won their Nobel laureates,

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<v Speaker 4>So really deep academic ties.

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<v Speaker 7>Yes, absolutely right, Barry.

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<v Speaker 4>That our very first fund was focused on this small

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<v Speaker 4>cat premium that was well before smart beta or factory investing.

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<v Speaker 6>Was your original smart beta so well.

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<v Speaker 7>I like to call it pioneers of factor based investing.

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<v Speaker 4>You know, we're absolutely the first value came on the scene,

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<v Speaker 4>of course, right as Fama and French were writing their

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<v Speaker 4>three factor model paper.

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<v Speaker 7>These days we're.

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<v Speaker 4>Looking at profitability adding that to the lineup. Profitability is

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<v Speaker 4>a fantastic compliment for value because those premiums tend not

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<v Speaker 4>to show up at the same times. So we do

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<v Speaker 4>think that when you build a portfolio that focus on both,

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<v Speaker 4>you can help smooth out the ride.

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<v Speaker 3>You are teaching assistant right for your gene Fama I

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<v Speaker 3>was tell us a little bit.

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<v Speaker 6>Oh is that true because David Booth was Gene Fama's

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<v Speaker 6>teaching assistant forty plus years ago.

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<v Speaker 7>Yes, we share that in common.

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<v Speaker 3>How did that shape you or tell us a little

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<v Speaker 3>bit about that experience.

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<v Speaker 4>Oh my gosh, it was the best experience. I would

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<v Speaker 4>have done it for free. Yeah, I was a Bell laureate.

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<v Speaker 7>He wasn't at the.

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<v Speaker 3>Time, right, but he did become so.

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<v Speaker 4>Before arriving at Dimensional, I was doing my PhD at

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<v Speaker 4>the University of Chicago, studied under Professor Fama, and then

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<v Speaker 4>became his teaching assistant. And when I told he was

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<v Speaker 4>also on my dissertation committee. And when I told him

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<v Speaker 4>I didn't really want to do the academic thing. He

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<v Speaker 4>was so kind because my other advisors they tried to

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<v Speaker 4>convince me otherwise. But Fama he connected me to Dimensional.

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<v Speaker 4>And it's such a perfect fit because I got to

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<v Speaker 4>continue focusing on this academic research that I had spent

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<v Speaker 4>five years of my life learning and studying, and instead

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<v Speaker 4>being able to apply it and helping to explain it

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<v Speaker 4>to investors who deeply care because it does help. Understanding

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<v Speaker 4>the research just leads to a better investment.

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<v Speaker 7>Dot Com.

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<v Speaker 4>I think if you understand that there's more of robust,

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<v Speaker 4>a better way to pursue higher returns than stock picking

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<v Speaker 4>or trying to time the markets. And just the confidence

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<v Speaker 4>that it gives someone to be a long term discipline investors,

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<v Speaker 4>which I think is really important to be able to

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<v Speaker 4>stick with market downturns and get.

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<v Speaker 2>You an environment where trades to move so quickly and

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<v Speaker 2>react to day to day news events, whether it's company

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<v Speaker 2>stock specific or just macro specific, that when you really

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<v Speaker 2>understand the deep research behind something right, you can have

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<v Speaker 2>a lot more conviction behind an investment, whether to buy

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<v Speaker 2>or sell.

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<v Speaker 7>Yeah.

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<v Speaker 4>Absolutely, I think that we are most investors are investing

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<v Speaker 4>for decades. Yeah, and we should have a decade long

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<v Speaker 4>investment horizon. And the research speaks to decades long of

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<v Speaker 4>patterns and data as opposed to like what's going to

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<v Speaker 4>happen tomorrow or what's going to happen in the you know,

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<v Speaker 4>in the next few months.

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<v Speaker 6>So Fama French was a good couple of decades ago.

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<v Speaker 6>Those first three factors were really interesting. You're essentially an

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<v Speaker 6>academic at heart. What's the most interesting new research you're

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<v Speaker 6>finding that might eventually become some form of real life

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<v Speaker 6>application of theory.

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<v Speaker 4>Well, there's always little improvements that we can make. But

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<v Speaker 4>I would say profitability was the last really big one.

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<v Speaker 4>Some people might think of it as quality.

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<v Speaker 6>I was going to ask, I think of quality as

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<v Speaker 6>the last big one. You using profitability in the same

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<v Speaker 6>way as quality. So when I think equality, I think

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<v Speaker 6>of low debt, good management, no other problems, and you're

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<v Speaker 6>just cutting that down to straight up profitability.

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<v Speaker 7>Just straight up profitability.

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<v Speaker 4>And once you capture profitability, a lot of those other

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<v Speaker 4>variables they're not important for explaining it.

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<v Speaker 3>Over revenue growth.

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<v Speaker 2>Well, revenue growth, So we it's just so funny we

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<v Speaker 2>talk so much about the importance of like growing your business,

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<v Speaker 2>because profitability great profits you can play around with.

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<v Speaker 4>Well, let's let's back it up and just talk about

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<v Speaker 4>why profitability should help explain returns in the first place.

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<v Speaker 7>When you invest in a company.

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<v Speaker 4>You get future cash flows and it's all discounted back

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<v Speaker 4>to a price today.

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<v Speaker 7>That's the stock price.

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<v Speaker 4>That discount rate is the expected return. So what we

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<v Speaker 4>want is we don't get to look up the expected

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<v Speaker 4>return in Bloomberg. Instead, we have to infer it from

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<v Speaker 4>two variables that we can sort of see. We definitely

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<v Speaker 4>get to see price today, but we don't get a

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<v Speaker 4>perfect view of those exps future cash flows. But it

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<v Speaker 4>turns out today's profitability just levels our pretty dang good

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<v Speaker 4>predictor of those profits several.

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<v Speaker 7>Years out into the future.

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<v Speaker 4>The most company the most profitable companies today tend to

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<v Speaker 4>stay the most profitable companies for many years now. Profitability

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<v Speaker 4>growth is another aspect that does help a little bit,

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<v Speaker 4>but the most important one to capture is the level

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<v Speaker 4>of profits.

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<v Speaker 6>Ye.

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<v Speaker 4>And then the challenge with profitability growth is it does

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<v Speaker 4>introduce a lot of additional turnover. So it's something that

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<v Speaker 4>we're actively partnering with Robert Novi marks another academic that

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<v Speaker 4>we work very closely with to see if there's there's

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<v Speaker 4>certainly something there in the data, but whether it would

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<v Speaker 4>survive transactions, costs, things like that are also very important

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<v Speaker 4>before you add something to a live portfolio, where you

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<v Speaker 4>have to patrading costs and things like that.

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<v Speaker 6>Yeah, so I want to unpack why profitability has persistence

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<v Speaker 6>into the future when and what's so different from just

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<v Speaker 6>profits because most people think of pe as their measure,

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<v Speaker 6>but profitability means it's a company that sometimes has a

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<v Speaker 6>moat and a strategic advantage that they're not carrying a

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<v Speaker 6>lot of debt that can eventually eat into future profits.

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<v Speaker 6>What other elements are you looking at that explain why

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<v Speaker 6>profitability tends to persist out into the distance.

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<v Speaker 4>It's a fantastic question, Barry, because actually, across a lot

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<v Speaker 4>of different measures of profitability, you see that companies with

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<v Speaker 4>higher profitability have higher returns than companies with low profitability.

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<v Speaker 4>That's you can look at a very top line number

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<v Speaker 4>like revenues, you can look at net income, so at

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<v Speaker 4>the very bottom it all helps create spreads and returns.

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<v Speaker 4>So that's really important because it gives you a better

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<v Speaker 4>sense that that's something that's real in the data. You're

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<v Speaker 4>not just cherry picking something that's really like a fragile

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<v Speaker 4>academic result, and so that's comforting. What we end up

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<v Speaker 4>using in our portfolios we call operating profitability because.

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<v Speaker 7>We want something that's going to predict future profitability.

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<v Speaker 4>So you don't want things that are super variable year

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<v Speaker 4>year or one one time events. So operating profitability gets

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<v Speaker 4>to the heart of what are kind of a more

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<v Speaker 4>stable stream of revenues minus costs, and that's what we

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<v Speaker 4>see or what we use in the portfolios. That is

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<v Speaker 4>something that is stable enough where we can run a

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<v Speaker 4>portfolio that focuses on high profitability names in a portfolio

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<v Speaker 4>without a lot of turnover.

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<v Speaker 6>Is there an overlap between profitability and momentum or is

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<v Speaker 6>that just something completely different?

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<v Speaker 7>It turns out to be different.

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<v Speaker 4>The thing that's more related to momentum or price momentum,

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<v Speaker 4>which is what we usually think of as momentum, is

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<v Speaker 4>earning's momentum is related. So Robert Novemars did have a

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<v Speaker 4>paper or a few years back where he showed that

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<v Speaker 4>those two things are quite related. We do take account

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<v Speaker 4>momentum in.

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<v Speaker 7>The portfolios as well.

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<v Speaker 4>But the thing with momentum, just like I was saying

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<v Speaker 4>with profitability growth, is that it does tend to have

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<v Speaker 4>high turnover if you try to pursue it directly. So

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<v Speaker 4>a better way to take advantage of momentum is if

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<v Speaker 4>you're already managing a portfolio. Let's just say that's pursuing size, value, profitability.

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<v Speaker 4>You want to trade a little bit every day in

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<v Speaker 4>order to make sure you're focused on those premiums, not

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<v Speaker 4>introducing style drift into the portfolios. But you can take

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<v Speaker 4>into account something like price momentum at that point of trade.

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<v Speaker 4>So I could say, hey, here's the stock I want

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<v Speaker 4>to buy, but it's down momentum, therefore it should continue

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<v Speaker 4>to underperform for a little while.

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<v Speaker 7>Let's just wait before I buy it, or vice versa.

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<v Speaker 4>If I want to sell something that has up momentum,

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<v Speaker 4>I could just wait a little.

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<v Speaker 6>Just I just want to follow up with that because

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<v Speaker 6>I understand the way we use dimensional funds in our shop.

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<v Speaker 6>I understand the way they operate. But I want you

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<v Speaker 6>to clarify something because I don't want people to misunderstand

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<v Speaker 6>what you say.

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<v Speaker 5>What you said.

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<v Speaker 6>It's not that you think you have to trade every

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<v Speaker 6>day for the sake of trading. You what I The

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<v Speaker 6>way I know the way you guys have run various

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<v Speaker 6>funds are you are opportunistically looking for your time and

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<v Speaker 6>place to pick up specific things. And it's not like, hey,

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<v Speaker 6>let's go trade today. It's let's see if anything that's

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<v Speaker 6>on our by list that we're looking to accumulate has

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<v Speaker 6>become a more attractive price point.

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<v Speaker 7>Am I?

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<v Speaker 6>Am I doing that any justice?

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<v Speaker 7>So great?

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<v Speaker 3>That's absolutely right.

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<v Speaker 4>When I say we look to trade every day. The

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<v Speaker 4>turnover in our portfolios are is very low. So a

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<v Speaker 4>core portfolio might have something in the high single digits.

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<v Speaker 4>A higher, more narrow portfolio like a small value portfolio,

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<v Speaker 4>for example, might be somewhere between twenty to thirty percent turnover.

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<v Speaker 4>Just to translate that, a twenty five percent annualized turnover

0:11:47.120 --> 0:11:49.560
<v Speaker 4>means when I buy a stock, I expect to hold

0:11:49.600 --> 0:11:53.480
<v Speaker 4>it for four years. So it's a long holding period,

0:11:53.800 --> 0:11:56.640
<v Speaker 4>which we think is really important because as you're incurring

0:11:56.640 --> 0:11:59.520
<v Speaker 4>trading costs, you can spread that across a long holding period.

0:12:00.000 --> 0:12:02.480
<v Speaker 4>But the daily rebalancing also just gives us a lot

0:12:02.480 --> 0:12:06.840
<v Speaker 4>of flexibility. So those are index like levels of turnover,

0:12:07.320 --> 0:12:09.800
<v Speaker 4>like passive indices like level of turnover.

0:12:09.559 --> 0:12:11.480
<v Speaker 7>Right, But whereas an index might.

0:12:11.400 --> 0:12:15.240
<v Speaker 4>Try to drive all of that turnover into defined reconstitution

0:12:15.440 --> 0:12:18.680
<v Speaker 4>days once to four times per year, we can spread

0:12:18.679 --> 0:12:21.120
<v Speaker 4>it across two hundred and twenty trading days a year,

0:12:21.120 --> 0:12:23.600
<v Speaker 4>which makes it really easy to control training costs.

0:12:23.600 --> 0:12:27.360
<v Speaker 3>More, Does the macro change any of this impact this?

0:12:27.559 --> 0:12:29.160
<v Speaker 2>I mean, here, we are, you know, obviously in a

0:12:29.240 --> 0:12:31.760
<v Speaker 2>you know, waiting the FED meeting, and I do wonder

0:12:31.800 --> 0:12:34.160
<v Speaker 2>as the Fed's getting ready to finally cut rates, like

0:12:34.200 --> 0:12:37.640
<v Speaker 2>it's a different cycle environment, does the macro play into this?

0:12:38.080 --> 0:12:40.200
<v Speaker 4>You know, I would love to be able to say

0:12:40.240 --> 0:12:42.680
<v Speaker 4>here's when the premiums are going to be higher or lower,

0:12:42.880 --> 0:12:45.920
<v Speaker 4>But the data is just too noisy. So we view,

0:12:46.520 --> 0:12:49.520
<v Speaker 4>at least in these equity portfolios, we want to be

0:12:49.960 --> 0:12:53.560
<v Speaker 4>focused on these premiums day and day out, and macro

0:12:54.040 --> 0:12:57.680
<v Speaker 4>environments don't really change that view. And it goes back

0:12:57.720 --> 0:12:59.720
<v Speaker 4>to that idea for why we see these premiums in

0:12:59.720 --> 0:13:03.320
<v Speaker 4>the first it's low prices combined with good future cash flows,

0:13:03.920 --> 0:13:07.600
<v Speaker 4>and that should always indicate higher expector returns than something

0:13:07.600 --> 0:13:09.440
<v Speaker 4>with a high price and low cash flow.

0:13:09.640 --> 0:13:12.000
<v Speaker 7>And that's true regardless of what the Fed's going to do.

0:13:12.400 --> 0:13:17.240
<v Speaker 4>Recession expansion, regardless of recession, long recession, doesn't matter. Those

0:13:17.280 --> 0:13:21.319
<v Speaker 4>premiums are not correlated with all of these macroeconomic variables.

0:13:21.400 --> 0:13:23.320
<v Speaker 4>And we would love to be able to figure out

0:13:23.520 --> 0:13:25.560
<v Speaker 4>to crack the nut of how to focus on these

0:13:25.600 --> 0:13:27.959
<v Speaker 4>premiums during certain times, but we think it's best to

0:13:28.000 --> 0:13:28.800
<v Speaker 4>do it every day.

0:13:29.400 --> 0:13:30.800
<v Speaker 6>Really interesting, very cool.

0:13:30.679 --> 0:13:33.880
<v Speaker 2>Stuff in a nutshell ten seconds, the market environment an

0:13:33.880 --> 0:13:36.400
<v Speaker 2>interesting one, a hard one, a complex one.

0:13:36.400 --> 0:13:37.880
<v Speaker 3>How would you describe it?

0:13:37.880 --> 0:13:44.200
<v Speaker 4>It's always complex, it's always changing. It is easy, But

0:13:44.720 --> 0:13:47.600
<v Speaker 4>I do think that when you have a long term view.

0:13:47.559 --> 0:13:49.719
<v Speaker 3>Right now today, it doesn't matter or what.

0:13:49.960 --> 0:13:52.280
<v Speaker 4>It doesn't matter, like we're going to be positioned on

0:13:52.360 --> 0:13:56.079
<v Speaker 4>these premiums regardless of and that's part of why our

0:13:56.120 --> 0:13:58.360
<v Speaker 4>clients like this, because they know what to expect from us.

0:13:58.559 --> 0:14:00.560
<v Speaker 2>It's really interesting, kind of a healthy thing, right when

0:14:00.559 --> 0:14:02.920
<v Speaker 2>we're so day to day to talk about the long term.

0:14:03.240 --> 0:14:07.359
<v Speaker 6>I always think of Dimensional funds as indexing plus it's indexing,

0:14:07.720 --> 0:14:09.560
<v Speaker 6>but the next level goes beyond it.

0:14:09.720 --> 0:14:12.000
<v Speaker 3>Very cool stuff, Marlena, thank you, Thank you, appreciate it.

0:14:12.080 --> 0:14:12.679
<v Speaker 3>Marlene ut Lee.

0:14:12.720 --> 0:14:15.840
<v Speaker 2>She's global head of Investment Solutions at Dimensional Investing, joining

0:14:15.880 --> 0:14:17.240
<v Speaker 2>us right here on Bloomberg BusinessWeek.

0:14:18.440 --> 0:14:21.960
<v Speaker 1>You're listening to the Bloomberg Business Week podcast. Catch us

0:14:22.000 --> 0:14:25.240
<v Speaker 1>Live weekday afternoons from two to five pm. Easter listen

0:14:25.280 --> 0:14:27.440
<v Speaker 1>on Apple car Play and then Broight Auto with a

0:14:27.480 --> 0:14:31.560
<v Speaker 1>Bloomberg Business app or wants us Live on YouTube.

0:14:31.720 --> 0:14:34.160
<v Speaker 2>You are listening and watching future Proof pub Carol Manser, Almit,

0:14:34.240 --> 0:14:37.440
<v Speaker 2>Barry Ridholtz. And we should point out that Bloomberg Radios

0:14:37.480 --> 0:14:40.520
<v Speaker 2>Live broadcast from future Proof is sponsored by JP Morgan

0:14:40.600 --> 0:14:42.520
<v Speaker 2>Asset Management. All right, we do want to get to

0:14:42.560 --> 0:14:44.920
<v Speaker 2>our next guest. She is Joanne Bradford. She's president and

0:14:44.960 --> 0:14:47.320
<v Speaker 2>Chief Money Officer ever to Main Money. It was founded

0:14:47.400 --> 0:14:49.520
<v Speaker 2>in twenty twenty two by Adam Dell, former head of

0:14:49.560 --> 0:14:53.600
<v Speaker 2>product at Marcus by Goldman Sachs. It's a financial advisory

0:14:53.600 --> 0:14:55.880
<v Speaker 2>firm and her background is killer. We're going to get

0:14:55.880 --> 0:14:59.040
<v Speaker 2>into that because she was a chief revenue officer at Microsoft,

0:14:59.120 --> 0:15:01.000
<v Speaker 2>president of Honey of so FI.

0:15:01.440 --> 0:15:03.840
<v Speaker 3>Welcome, welcome, welcome, and you're a friend of Barry's, of course,

0:15:04.800 --> 0:15:05.800
<v Speaker 3>how are you good?

0:15:06.040 --> 0:15:06.400
<v Speaker 8>Thanks?

0:15:07.280 --> 0:15:09.200
<v Speaker 2>Talk to us a little bit about the environment today.

0:15:09.400 --> 0:15:11.200
<v Speaker 2>And when you come to an event like this, what

0:15:11.240 --> 0:15:12.400
<v Speaker 2>do you want to hear? Who do you want to

0:15:12.400 --> 0:15:14.760
<v Speaker 2>hear from? What are the questions you're asking of people?

0:15:15.560 --> 0:15:18.840
<v Speaker 9>Yeah? I do two things here. I advise a company

0:15:18.840 --> 0:15:21.840
<v Speaker 9>called Wealth dot com and they announced a thirty million

0:15:21.880 --> 0:15:28.080
<v Speaker 9>dollars Series A led by Google Ventures and City Congratulations yesterday,

0:15:28.240 --> 0:15:30.920
<v Speaker 9>which was exciting and it shows you that, like, hey,

0:15:30.960 --> 0:15:34.600
<v Speaker 9>look it's time for some automation and some technology and

0:15:34.600 --> 0:15:38.280
<v Speaker 9>for some AI to be applied to this category because

0:15:38.280 --> 0:15:41.240
<v Speaker 9>it's sort of the last one to break, you know.

0:15:41.680 --> 0:15:43.800
<v Speaker 9>I was in the advertising business, which they said will

0:15:43.800 --> 0:15:47.440
<v Speaker 9>always be sold over Martini's people to people, and this

0:15:47.640 --> 0:15:50.040
<v Speaker 9>business has said the same. And I think we're sort

0:15:50.080 --> 0:15:54.320
<v Speaker 9>of seeing the beginnings of that in this part of

0:15:54.360 --> 0:15:58.280
<v Speaker 9>the business, not you know, like the Visa's MasterCards, plaid stripes,

0:15:58.320 --> 0:16:01.880
<v Speaker 9>those things, but actually in in the wealth management side

0:16:01.880 --> 0:16:04.480
<v Speaker 9>of it. So it's exciting to see that to be

0:16:04.600 --> 0:16:07.240
<v Speaker 9>a part of it. I think there are sort of

0:16:07.280 --> 0:16:10.080
<v Speaker 9>two camps here, and all the people I've talked to

0:16:10.200 --> 0:16:13.440
<v Speaker 9>one is, hey, look, I'm just going to keep doing

0:16:13.440 --> 0:16:16.160
<v Speaker 9>what I'm doing and I hope that I get to

0:16:16.200 --> 0:16:18.960
<v Speaker 9>the end of my career before the iceberg melts. And

0:16:19.000 --> 0:16:21.920
<v Speaker 9>then there's other people that are like, no, I actually

0:16:21.960 --> 0:16:24.120
<v Speaker 9>I'm going to try to change this. I want to

0:16:24.160 --> 0:16:27.320
<v Speaker 9>be digital first. I want to go after millennials. I

0:16:27.360 --> 0:16:29.760
<v Speaker 9>want to talk about how people have different needs around

0:16:29.760 --> 0:16:33.880
<v Speaker 9>their money today. You know. So those are the two

0:16:34.320 --> 0:16:36.160
<v Speaker 9>sort of camps, and I think it sort of happens

0:16:36.200 --> 0:16:39.360
<v Speaker 9>in every industry, but it's clear it's playing out.

0:16:39.200 --> 0:16:40.080
<v Speaker 5>Here, Joanne.

0:16:40.120 --> 0:16:44.840
<v Speaker 6>Are those two very different generations? Is it philosophical or

0:16:44.920 --> 0:16:47.560
<v Speaker 6>is it The fifty and older group is like I'm

0:16:47.560 --> 0:16:50.000
<v Speaker 6>just going to run out the clock, and the thirty

0:16:50.120 --> 0:16:52.880
<v Speaker 6>forty some things are like, no, it's got to be digital.

0:16:52.880 --> 0:16:55.880
<v Speaker 6>It's got to be technology. That's what our clients want.

0:16:56.120 --> 0:17:00.720
<v Speaker 9>I think it's both the providers and the customers right,

0:17:01.640 --> 0:17:04.440
<v Speaker 9>because you know, I think the last conference we were at

0:17:04.480 --> 0:17:06.639
<v Speaker 9>they said, you know, in the next ten years, a

0:17:06.680 --> 0:17:11.000
<v Speaker 9>third of this industry is going to retire. And then

0:17:11.119 --> 0:17:13.679
<v Speaker 9>you know, I worked at SOFI and we built a

0:17:13.720 --> 0:17:17.440
<v Speaker 9>digital first tool right where everybody wants to do everything

0:17:18.080 --> 0:17:21.280
<v Speaker 9>on a device, wants to have it done, and then

0:17:21.320 --> 0:17:23.840
<v Speaker 9>they still do want to know that there's human and

0:17:23.920 --> 0:17:26.280
<v Speaker 9>a person that understands their values on the other side

0:17:26.280 --> 0:17:29.480
<v Speaker 9>of it. I think it's happened everywhere in life except

0:17:29.920 --> 0:17:33.600
<v Speaker 9>in personal wealth management. So it's finally going to show

0:17:33.680 --> 0:17:36.720
<v Speaker 9>up here, but it's not. We're not quite ready for

0:17:36.760 --> 0:17:37.040
<v Speaker 9>it yet.

0:17:37.080 --> 0:17:38.240
<v Speaker 3>But how does it change?

0:17:38.240 --> 0:17:40.679
<v Speaker 2>How do you see the transformation in terms of it

0:17:40.760 --> 0:17:44.640
<v Speaker 2>becoming more digital or digital you know, and embracing of technology.

0:17:45.040 --> 0:17:49.000
<v Speaker 9>Yeah, I mean I literally I have a private wealth manager.

0:17:49.000 --> 0:17:50.560
<v Speaker 9>I don't really want to talk to them. I just

0:17:50.640 --> 0:17:53.080
<v Speaker 9>open up my schwab every day and look.

0:17:52.920 --> 0:17:56.000
<v Speaker 6>At it, and we'll first stop opening it every day.

0:17:55.760 --> 0:17:59.360
<v Speaker 7>Please every No, I like it once a week.

0:17:59.640 --> 0:18:00.479
<v Speaker 5>It feel good.

0:18:00.520 --> 0:18:03.560
<v Speaker 2>I just had a conversation about long term investing every day.

0:18:03.520 --> 0:18:04.040
<v Speaker 5>Is too much.

0:18:04.640 --> 0:18:07.080
<v Speaker 9>Every day, But I look at my AMEX bill every day.

0:18:07.080 --> 0:18:08.520
<v Speaker 9>You want to show me your AMX bill on the

0:18:08.520 --> 0:18:09.720
<v Speaker 9>credit card, Like what did I buy?

0:18:09.800 --> 0:18:11.520
<v Speaker 3>When my husband says, let's look at the AMEX bill,

0:18:11.600 --> 0:18:13.840
<v Speaker 3>I'm like, well I do it.

0:18:13.880 --> 0:18:16.240
<v Speaker 9>You know, in this morning, I was like sitting watching TikTok.

0:18:16.280 --> 0:18:18.680
<v Speaker 9>Next thing, you know, I'm like, oh, Apple pay oops, bang.

0:18:19.080 --> 0:18:22.280
<v Speaker 9>My husband calls it the BOD and he's not talking

0:18:22.280 --> 0:18:23.960
<v Speaker 9>about Board of directors.

0:18:23.640 --> 0:18:24.440
<v Speaker 5>Box of the day.

0:18:24.600 --> 0:18:27.040
<v Speaker 3>So he's like a box of the day showed up

0:18:27.080 --> 0:18:27.320
<v Speaker 3>for you.

0:18:27.600 --> 0:18:31.280
<v Speaker 2>But what does it mean for estate planning and tax

0:18:31.359 --> 0:18:33.000
<v Speaker 2>planning and educational planning?

0:18:33.040 --> 0:18:35.040
<v Speaker 3>Like how do you guys think about because that's your world.

0:18:35.160 --> 0:18:37.320
<v Speaker 9>Yeah, so when we want to let's talk about domain

0:18:37.480 --> 0:18:41.040
<v Speaker 9>money for a second. So our average customer is thirty

0:18:41.119 --> 0:18:43.960
<v Speaker 9>nine years old, makes two hundred and fifty thousand dollars

0:18:44.040 --> 0:18:48.439
<v Speaker 9>a year, and doesn't really want to put their money

0:18:48.480 --> 0:18:52.520
<v Speaker 9>into Aumah. They have made some money, they're trying to

0:18:52.560 --> 0:18:54.600
<v Speaker 9>figure it out. They might have some stock, they get

0:18:54.600 --> 0:18:57.080
<v Speaker 9>a bonus, and they just don't know what to do.

0:18:57.160 --> 0:19:02.240
<v Speaker 9>They're overwhelmed. They may have gotten married, may have gotten divorced,

0:19:03.200 --> 0:19:06.240
<v Speaker 9>and they want some professional help. So it's a flat

0:19:06.240 --> 0:19:08.920
<v Speaker 9>fee financial plan. We saw one for twenty five hundred dollars.

0:19:09.000 --> 0:19:10.679
<v Speaker 9>We look at all your expend to, we look at

0:19:10.680 --> 0:19:13.720
<v Speaker 9>all your spending, we analyze it. We use a bunch

0:19:13.720 --> 0:19:17.040
<v Speaker 9>of technologies in AI. We put together a plan with

0:19:17.119 --> 0:19:19.199
<v Speaker 9>a paraplanner, and then we give it back to you

0:19:19.200 --> 0:19:21.320
<v Speaker 9>in a ninety minute discussion, and then we set up

0:19:21.320 --> 0:19:22.760
<v Speaker 9>a discussion after that with.

0:19:22.720 --> 0:19:24.200
<v Speaker 5>All your to dos and follow ups.

0:19:24.240 --> 0:19:28.200
<v Speaker 9>Well, actually log into Zoom your Schwab account on Zoom

0:19:28.200 --> 0:19:30.360
<v Speaker 9>with you and help you change, like move that there,

0:19:30.440 --> 0:19:32.920
<v Speaker 9>because that's really where people freak out is they don't

0:19:32.920 --> 0:19:36.280
<v Speaker 9>know how to do that. Our NPS score is ten

0:19:36.359 --> 0:19:39.439
<v Speaker 9>out of ten. It's NPS Net Promoter score. It means

0:19:39.520 --> 0:19:42.560
<v Speaker 9>would you recommend it? And we use it again? And

0:19:42.600 --> 0:19:45.080
<v Speaker 9>on a one out of ten that's unheard of.

0:19:45.200 --> 0:19:45.479
<v Speaker 3>Get it.

0:19:45.720 --> 0:19:46.320
<v Speaker 9>We get a ten.

0:19:46.520 --> 0:19:47.440
<v Speaker 3>That's a perfect score.

0:19:47.560 --> 0:19:50.280
<v Speaker 9>It is a perfect score because everybody at the end

0:19:50.320 --> 0:19:53.199
<v Speaker 9>of it is like, wow, you helped me, you heard me,

0:19:53.680 --> 0:19:56.359
<v Speaker 9>I got value, and I know what to do. We

0:19:56.400 --> 0:19:58.480
<v Speaker 9>have a twenty five hundred dollars version of forty five

0:19:58.560 --> 0:20:01.240
<v Speaker 9>hundred dollars version and a seven five hundred dollars version.

0:20:01.640 --> 0:20:04.080
<v Speaker 9>Most people end up taking forty five hundred because they

0:20:04.160 --> 0:20:05.280
<v Speaker 9>want actually.

0:20:04.920 --> 0:20:07.639
<v Speaker 3>A year or one time plenty went.

0:20:07.640 --> 0:20:10.200
<v Speaker 9>And then they can come back to us for three

0:20:10.200 --> 0:20:12.119
<v Speaker 9>to five hundred dollars an hour to be like, hey,

0:20:12.200 --> 0:20:13.000
<v Speaker 9>I want to truck to key?

0:20:13.080 --> 0:20:14.639
<v Speaker 3>Is it How long do people stay with you guys?

0:20:14.760 --> 0:20:18.040
<v Speaker 9>Well, I mean, you know, it's they come back a

0:20:18.080 --> 0:20:20.119
<v Speaker 9>little bit every couple of years. But I think it

0:20:20.160 --> 0:20:23.240
<v Speaker 9>should be like the dentist, you know, right you you know,

0:20:23.320 --> 0:20:26.040
<v Speaker 9>if you're using a sonic toothbrush, maybe you don't go

0:20:26.080 --> 0:20:30.120
<v Speaker 9>every year, right, yeah, you know, the dental industry came

0:20:30.200 --> 0:20:32.760
<v Speaker 9>up with you need to go every six months.

0:20:32.200 --> 0:20:34.360
<v Speaker 6>Three times a year. They want cleaning three times a year.

0:20:34.400 --> 0:20:35.560
<v Speaker 3>That's really But I wonder.

0:20:35.320 --> 0:20:37.239
<v Speaker 2>If you can tell there's a trajectory of somebody who

0:20:37.320 --> 0:20:39.280
<v Speaker 2>comes to you when they first get married, and then

0:20:39.920 --> 0:20:41.720
<v Speaker 2>maybe they go through a divorce, they come back, and

0:20:41.760 --> 0:20:43.320
<v Speaker 2>then they get married again, and then they have kids

0:20:43.320 --> 0:20:45.080
<v Speaker 2>and they have to think about college planning, and then

0:20:45.119 --> 0:20:47.120
<v Speaker 2>they have to think about, you know, retirement.

0:20:47.440 --> 0:20:49.080
<v Speaker 3>So do you see that trajectory.

0:20:49.280 --> 0:20:54.760
<v Speaker 9>There's four there's four personas. There's the twenty nine year

0:20:54.760 --> 0:20:57.440
<v Speaker 9>old that's like, hey, I need some help here. I

0:20:57.440 --> 0:21:00.679
<v Speaker 9>have a good paying job and I just I like

0:21:00.760 --> 0:21:02.960
<v Speaker 9>to be prepared. I call them like sharp pencil people,

0:21:03.040 --> 0:21:05.000
<v Speaker 9>you know, They're like, I want help. I'm going to

0:21:05.119 --> 0:21:06.800
<v Speaker 9>hire a trainer, I'm going to go to a therapist.

0:21:06.960 --> 0:21:09.120
<v Speaker 9>I'm going to have the best of every tech check check.

0:21:09.480 --> 0:21:11.800
<v Speaker 9>Then the next group is like a thirty nine year

0:21:11.840 --> 0:21:16.000
<v Speaker 9>old that's like, I didn't do anything, and please help

0:21:16.040 --> 0:21:18.879
<v Speaker 9>me catch up very fast so we can do that.

0:21:19.520 --> 0:21:23.000
<v Speaker 9>The next group is a fifty year old who is like, wow,

0:21:23.080 --> 0:21:28.080
<v Speaker 9>I had something happen in my life, health, in my family, divorce, partner,

0:21:28.680 --> 0:21:31.119
<v Speaker 9>I hate my career, I can't do it for the

0:21:31.119 --> 0:21:33.520
<v Speaker 9>rest of my life, and I need to know how

0:21:33.520 --> 0:21:35.679
<v Speaker 9>do I get out of this? And they want a

0:21:35.680 --> 0:21:38.480
<v Speaker 9>financial plan for that. And then there's a group of

0:21:38.520 --> 0:21:42.360
<v Speaker 9>people that need to help family members where they're like, hey,

0:21:42.440 --> 0:21:45.480
<v Speaker 9>I'm now this sandwich generation. I have to take care

0:21:45.480 --> 0:21:47.280
<v Speaker 9>of a parent and I have to take care of

0:21:47.320 --> 0:21:50.720
<v Speaker 9>a kid. And there's really not anybody that serves that

0:21:50.880 --> 0:21:54.520
<v Speaker 9>rights so real, So like description you know, and I've talked,

0:21:54.680 --> 0:21:59.040
<v Speaker 9>I've I listened to every conversation. I know this audience

0:21:59.080 --> 0:21:59.600
<v Speaker 9>from my time.

0:21:59.600 --> 0:21:59.920
<v Speaker 5>It's so.

0:22:01.560 --> 0:22:05.080
<v Speaker 9>And there's nobody really serving that market.

0:22:05.400 --> 0:22:05.600
<v Speaker 8>Right.

0:22:06.240 --> 0:22:08.159
<v Speaker 9>We don't tell them what products you use. We're like,

0:22:08.359 --> 0:22:11.960
<v Speaker 9>use fidelity U schwab do whatever. And my entire sort

0:22:11.960 --> 0:22:15.159
<v Speaker 9>of mission in life is I don't care who you

0:22:15.280 --> 0:22:17.439
<v Speaker 9>use for your financial plan. I just want you to

0:22:17.480 --> 0:22:20.200
<v Speaker 9>actually have one. I don't care if you do it yourself.

0:22:21.000 --> 0:22:23.040
<v Speaker 9>I don't care if you sign up for you know,

0:22:23.280 --> 0:22:25.720
<v Speaker 9>missus Dow Jane's and take the course. A friend of

0:22:25.720 --> 0:22:28.320
<v Speaker 9>mine the other day she works at Apple. She has

0:22:28.320 --> 0:22:31.119
<v Speaker 9>worked there for thirteen years, never sold a sheriff's stock.

0:22:31.600 --> 0:22:32.200
<v Speaker 5>I said, how do.

0:22:32.200 --> 0:22:34.200
<v Speaker 9>You manage your money? And she said, oh, I'm taking

0:22:34.240 --> 0:22:37.680
<v Speaker 9>a course on the weekend. Yes, And I said, oh, okay, great.

0:22:38.080 --> 0:22:41.080
<v Speaker 9>And you know, she's mother of three. She's like, I

0:22:41.080 --> 0:22:43.160
<v Speaker 9>got a save for college. I have to do these things.

0:22:43.240 --> 0:22:43.879
<v Speaker 5>Da da da da.

0:22:44.440 --> 0:22:46.720
<v Speaker 9>And I'm like, well, I'm glad you have a plan, right,

0:22:47.560 --> 0:22:50.919
<v Speaker 9>And she paid three thousand dollars for that course, and

0:22:50.960 --> 0:22:52.480
<v Speaker 9>I'm like, well, you could have just paid someone to

0:22:52.600 --> 0:22:54.679
<v Speaker 9>do it for you and not spent your Sundays and

0:22:54.720 --> 0:22:57.639
<v Speaker 9>a course. But like whatever, you know, I'm just happy

0:22:57.640 --> 0:23:01.760
<v Speaker 9>that people are doing it doing something because you and

0:23:01.840 --> 0:23:04.280
<v Speaker 9>I know the power of compounding, the power of starting

0:23:04.280 --> 0:23:08.520
<v Speaker 9>it off, and it just really matters. And so at Sofi,

0:23:08.600 --> 0:23:11.600
<v Speaker 9>I saw so many people with student loan debt. I

0:23:11.640 --> 0:23:14.240
<v Speaker 9>met thousands and thousands of people. I had dinners with

0:23:14.280 --> 0:23:17.000
<v Speaker 9>them once a week, and I know this customer and

0:23:17.040 --> 0:23:19.560
<v Speaker 9>I know most people do not pay attention to their finance.

0:23:19.920 --> 0:23:24.440
<v Speaker 6>So, Joanne, you started out by discussing how it's digital first,

0:23:24.560 --> 0:23:27.600
<v Speaker 6>there's technology driven. But what I'm really hearing from you

0:23:28.119 --> 0:23:31.240
<v Speaker 6>with these four different categories of people are that they

0:23:31.280 --> 0:23:34.399
<v Speaker 6>want somebody, a live human to talk to yes and

0:23:34.480 --> 0:23:37.840
<v Speaker 6>hear what their issues are. How do you marry technology

0:23:38.119 --> 0:23:39.400
<v Speaker 6>with live human advice.

0:23:39.920 --> 0:23:42.280
<v Speaker 9>Well, we do it all on Zoom. We have an

0:23:42.320 --> 0:23:44.800
<v Speaker 9>app where they upload all their documents, makes it easy

0:23:44.840 --> 0:23:48.199
<v Speaker 9>for them. We give them the report and the action items. Afterwards,

0:23:48.320 --> 0:23:52.360
<v Speaker 9>we let them schedule all their meetings and times via technology.

0:23:52.840 --> 0:23:55.760
<v Speaker 9>We follow up with them. So everything that is possible

0:23:55.800 --> 0:23:59.760
<v Speaker 9>to take out of the process of friction of humans

0:24:00.080 --> 0:24:04.000
<v Speaker 9>do accept that conversation and the review of the plan

0:24:04.280 --> 0:24:07.920
<v Speaker 9>and the input and really understanding your values. Some people

0:24:07.960 --> 0:24:09.680
<v Speaker 9>are like, I want adventures. Some people are like I

0:24:09.720 --> 0:24:11.399
<v Speaker 9>want a career. Some people are like, I'd like to

0:24:11.400 --> 0:24:14.720
<v Speaker 9>get rid of my spouse. You know, you know, there's

0:24:14.760 --> 0:24:18.240
<v Speaker 9>just everybody has something and they want someone on the

0:24:18.280 --> 0:24:20.800
<v Speaker 9>other end of it to hear them and to acknowledge.

0:24:20.440 --> 0:24:22.159
<v Speaker 3>What's the most common mistake? Is it just people not

0:24:22.160 --> 0:24:22.680
<v Speaker 3>having a plan.

0:24:22.920 --> 0:24:26.880
<v Speaker 9>It is just not knowing the number, not ever looking

0:24:27.000 --> 0:24:27.760
<v Speaker 9>at the numbers.

0:24:27.920 --> 0:24:29.480
<v Speaker 3>What do you mean just everything?

0:24:29.880 --> 0:24:30.960
<v Speaker 5>Yeah, I'm in their head.

0:24:31.000 --> 0:24:33.840
<v Speaker 6>It's sort of juggled, like what's your checking balance? I

0:24:33.840 --> 0:24:34.760
<v Speaker 6>don't know, it's around this.

0:24:35.160 --> 0:24:37.800
<v Speaker 9>I'll give you a perfect example. I was talking to

0:24:38.160 --> 0:24:40.600
<v Speaker 9>a and just got about forty seconds. Yeah, a Bloomberg

0:24:40.640 --> 0:24:43.800
<v Speaker 9>reporter one day and she said, not me, I have

0:24:43.880 --> 0:24:46.240
<v Speaker 9>student loans. And I said, well, how much do you owe?

0:24:46.320 --> 0:24:48.400
<v Speaker 9>What's your interest rate? And when will you be done?

0:24:48.400 --> 0:24:50.479
<v Speaker 9>And she said, I don't know. I just know one

0:24:50.560 --> 0:24:52.359
<v Speaker 9>day it'll be gone.

0:24:52.520 --> 0:24:54.640
<v Speaker 3>Okay, So I don't care who you are.

0:24:55.160 --> 0:24:56.600
<v Speaker 9>You got to look at the number.

0:24:57.640 --> 0:24:58.480
<v Speaker 6>Really interesting me.

0:24:58.480 --> 0:25:00.000
<v Speaker 3>If you don't know what you have, how do you figure?

0:25:00.160 --> 0:25:01.399
<v Speaker 5>No, And most people don't.

0:25:01.600 --> 0:25:06.400
<v Speaker 3>Yeah, they just don't. Really cool stuff, so fun, really cool.

0:25:06.240 --> 0:25:07.879
<v Speaker 6>Stuff, really really cool stuff.

0:25:07.920 --> 0:25:10.359
<v Speaker 3>I'm kind of taking note. It's going to share, folks.

0:25:10.440 --> 0:25:13.199
<v Speaker 6>I told you before she came on. She's a fascinating

0:25:13.240 --> 0:25:16.480
<v Speaker 6>person with an amazing background, and I love how she's

0:25:16.600 --> 0:25:20.639
<v Speaker 6>combined technology and human advice into one and bringing so

0:25:20.760 --> 0:25:22.520
<v Speaker 6>far in with the student loans on top of it.

0:25:22.400 --> 0:25:23.919
<v Speaker 3>It is pretty cool, like how all the stuff you

0:25:23.920 --> 0:25:24.400
<v Speaker 3>did let.

0:25:24.400 --> 0:25:27.160
<v Speaker 9>Up to where you are honey coupon code, one click

0:25:27.400 --> 0:25:29.960
<v Speaker 9>coupon code. We sold it for four billion dollars. There's

0:25:30.000 --> 0:25:33.320
<v Speaker 9>always a tech solution there. There you go exactly, Thank

0:25:33.320 --> 0:25:34.639
<v Speaker 9>you so much. Okay, thank you guys.

0:25:34.680 --> 0:25:37.080
<v Speaker 2>You bet Joan Bradford, President and Chief Money Officer, for

0:25:37.119 --> 0:25:38.159
<v Speaker 2>it to main money.

0:25:39.160 --> 0:25:43.000
<v Speaker 1>You're listening to the Bloomberg Business Week podcast. Listen live

0:25:43.119 --> 0:25:45.919
<v Speaker 1>each weekday starting at two pm Eastern on Apple car

0:25:46.040 --> 0:25:49.000
<v Speaker 1>Play and Android Auto with the Bloomberg Business App. You

0:25:49.040 --> 0:25:52.320
<v Speaker 1>can also listen live on Amazon Alexa from our flagship

0:25:52.359 --> 0:25:56.160
<v Speaker 1>New York station Just Say Alexa, playing Bloomberg eleven thirty.

0:25:57.600 --> 0:26:01.840
<v Speaker 2>We mentioned this yesterday about the great well tramsfer baby boomers,

0:26:01.840 --> 0:26:04.920
<v Speaker 2>the silent generation they're going to pass down to combine

0:26:05.119 --> 0:26:08.760
<v Speaker 2>eighty four point four trillion dollars in assets to younger

0:26:08.800 --> 0:26:12.119
<v Speaker 2>generations is going to happen in the next couple of decades.

0:26:12.240 --> 0:26:13.920
<v Speaker 3>Our next guest, safe to say.

0:26:13.840 --> 0:26:16.080
<v Speaker 2>Is pretty familiar with all of that with us now

0:26:16.080 --> 0:26:18.200
<v Speaker 2>from future Proof is Tim White. He's co founder and

0:26:18.280 --> 0:26:21.600
<v Speaker 2>chief growth officer at the estate planning platform Wealth dot com.

0:26:21.800 --> 0:26:23.840
<v Speaker 2>How are you and nice to have you here with us.

0:26:23.960 --> 0:26:27.920
<v Speaker 8>Oh my gosh, this is absolutely this is our second

0:26:28.040 --> 0:26:28.880
<v Speaker 8>year a future Proof.

0:26:28.960 --> 0:26:29.920
<v Speaker 5>We absolutely love it.

0:26:29.920 --> 0:26:33.560
<v Speaker 8>It's just great to be immersed in this advisory community.

0:26:33.560 --> 0:26:35.679
<v Speaker 8>It's absolutely incredible. So, well, that's energy.

0:26:35.760 --> 0:26:37.760
<v Speaker 2>Well when you it is great energy, and there's there's

0:26:37.800 --> 0:26:39.760
<v Speaker 2>something about being outside and next to the beach. I'm

0:26:39.760 --> 0:26:42.800
<v Speaker 2>not gonna lie the positive or negative ions that come

0:26:42.800 --> 0:26:43.320
<v Speaker 2>from the ocean.

0:26:43.359 --> 0:26:44.159
<v Speaker 3>I don't know what it is.

0:26:44.440 --> 0:26:47.560
<v Speaker 2>Having said that, you know, there's a lot of firms

0:26:47.600 --> 0:26:50.159
<v Speaker 2>that are here involved in the management of money.

0:26:50.160 --> 0:26:50.560
<v Speaker 3>What is it?

0:26:50.680 --> 0:26:52.240
<v Speaker 2>What are the kind of things that you're looking for?

0:26:52.240 --> 0:26:55.439
<v Speaker 2>Are the conversations? There's various panels. There's one happening behind me.

0:26:55.960 --> 0:26:57.600
<v Speaker 2>What are you looking to find out?

0:26:57.960 --> 0:27:00.000
<v Speaker 8>Well, I think this, I mean, it's a really exciting

0:27:00.080 --> 0:27:02.960
<v Speaker 8>time for us here at Wealth dot com. On Monday,

0:27:02.960 --> 0:27:07.320
<v Speaker 8>we actually announced a series A led by Google Ventures GV,

0:27:07.920 --> 0:27:11.800
<v Speaker 8>followed by City Ventures Outposts which is Newburger Berman and

0:27:11.880 --> 0:27:14.399
<v Speaker 8>also Firebolts. So we're really excited. We're running with that

0:27:14.600 --> 0:27:16.760
<v Speaker 8>energy and I think for us, like it is a

0:27:16.880 --> 0:27:19.679
<v Speaker 8>very exciting time. You talked about the Great Wealth Transfer right,

0:27:20.119 --> 0:27:23.080
<v Speaker 8>nearly half of all assets over the next two decades

0:27:23.240 --> 0:27:27.280
<v Speaker 8>are transferring over right to a new generation. And so

0:27:27.600 --> 0:27:30.919
<v Speaker 8>part of that is like how do we empower advisors

0:27:31.240 --> 0:27:33.879
<v Speaker 8>through technology? And it's just an exciting time to be

0:27:33.920 --> 0:27:36.520
<v Speaker 8>at Wealth dot com because you know, as a founding

0:27:36.560 --> 0:27:39.680
<v Speaker 8>team for GV for us, they have just such an

0:27:39.680 --> 0:27:46.240
<v Speaker 8>incredible track record of supporting advisors with big aspirations and

0:27:46.320 --> 0:27:48.080
<v Speaker 8>big ideas to make.

0:27:47.960 --> 0:27:49.480
<v Speaker 5>A generational company.

0:27:49.560 --> 0:27:52.200
<v Speaker 8>And so we couldn't be more excited to be here

0:27:52.560 --> 0:27:55.360
<v Speaker 8>and just to be around this incredible advisor community.

0:27:55.440 --> 0:27:57.800
<v Speaker 2>Tim talk to us about does Google Ventures get involved?

0:27:57.960 --> 0:28:00.480
<v Speaker 2>They they is it a financial investment, but do they

0:28:00.480 --> 0:28:04.119
<v Speaker 2>also I mean understanding of technology, of data, the power

0:28:04.119 --> 0:28:06.440
<v Speaker 2>of it, the impact, what it can do, the productivity

0:28:06.440 --> 0:28:06.679
<v Speaker 2>of it.

0:28:07.560 --> 0:28:09.680
<v Speaker 3>How else do they assist you guys in what you're doing.

0:28:09.840 --> 0:28:13.720
<v Speaker 8>Carol, That is an absolutely fantastic question because when we

0:28:13.760 --> 0:28:16.360
<v Speaker 8>actually ran the Series A, there was so many advice

0:28:16.520 --> 0:28:19.520
<v Speaker 8>excuse me, and investors interested in our organization.

0:28:19.600 --> 0:28:22.880
<v Speaker 5>But GB was absolutely the right fit. Is because of just.

0:28:22.840 --> 0:28:27.400
<v Speaker 8>Their expertise right not only access to incredible talent, but

0:28:27.480 --> 0:28:31.080
<v Speaker 8>also how we can add supercharge our AI capabilities within

0:28:31.119 --> 0:28:34.200
<v Speaker 8>our ecosystem. Because here at Well dot Com, we are

0:28:34.359 --> 0:28:38.959
<v Speaker 8>just really focused on building the most complete, most comprehensive

0:28:39.040 --> 0:28:42.200
<v Speaker 8>ecosystem in the market. So, whether there's an advisor here,

0:28:42.240 --> 0:28:45.760
<v Speaker 8>Carol that is serving the mass affluent high net worth

0:28:46.080 --> 0:28:48.640
<v Speaker 8>or even the ultra high net worth that is well

0:28:48.760 --> 0:28:50.920
<v Speaker 8>dot com, and so they're going to be here to

0:28:51.040 --> 0:28:52.600
<v Speaker 8>really help us supercharge things.

0:28:52.640 --> 0:28:54.480
<v Speaker 2>Well, tell people who might not be familiar with you,

0:28:54.520 --> 0:28:57.560
<v Speaker 2>guys Bloomberg, it's a smart audience. But remind people about

0:28:57.560 --> 0:29:00.680
<v Speaker 2>what you do specifically. And I'm curious about your debito.

0:29:01.080 --> 0:29:02.840
<v Speaker 2>Who are really tapping into your services?

0:29:02.920 --> 0:29:04.360
<v Speaker 5>Well, that's a great question too.

0:29:04.480 --> 0:29:08.680
<v Speaker 8>So yes, we are a digital state planning ecosystem, servicing

0:29:08.800 --> 0:29:12.400
<v Speaker 8>advisors that have clients across the entire well spectrum. So

0:29:12.760 --> 0:29:16.720
<v Speaker 8>whether it's a client or household that needs those foundational

0:29:16.760 --> 0:29:18.560
<v Speaker 8>documents or even worse.

0:29:18.440 --> 0:29:20.080
<v Speaker 3>Some basic stuff like KENI oh.

0:29:20.000 --> 0:29:21.240
<v Speaker 5>But not this there, Carol.

0:29:21.400 --> 0:29:23.480
<v Speaker 8>We work with the ultra high net worth as well,

0:29:23.560 --> 0:29:26.560
<v Speaker 8>so families that have one hundred million dollars plus in assets,

0:29:26.840 --> 0:29:30.360
<v Speaker 8>we're helping them visualize those complex estates. And so we

0:29:30.440 --> 0:29:34.880
<v Speaker 8>are the one stop shop for big large firms to

0:29:34.960 --> 0:29:38.120
<v Speaker 8>be able to supercharge their state planning strategy and empower

0:29:38.200 --> 0:29:42.280
<v Speaker 8>their advisors to have these incredibly important topics and conversations.

0:29:42.520 --> 0:29:45.600
<v Speaker 8>You know, today, Carol, sixty percent of Americans do not

0:29:45.680 --> 0:29:48.040
<v Speaker 8>even have a will in place? Can you believe that

0:29:48.400 --> 0:29:51.320
<v Speaker 8>in forty percent? Well, there's a probably good share of

0:29:51.360 --> 0:29:53.360
<v Speaker 8>them that actually need to do a restatement. And so

0:29:53.840 --> 0:29:56.600
<v Speaker 8>having technology be able to compliment accomplish that is a

0:29:56.640 --> 0:29:57.200
<v Speaker 8>big thing.

0:29:57.280 --> 0:29:59.120
<v Speaker 5>And we're here to solve big problems.

0:29:59.160 --> 0:30:01.800
<v Speaker 2>Well, and to be fair, we had a conversation with

0:30:01.920 --> 0:30:04.480
<v Speaker 2>Joanno over at Domain Money, right, So there's a couple

0:30:04.480 --> 0:30:06.600
<v Speaker 2>of you guys right that are out there certainly helping

0:30:06.600 --> 0:30:11.040
<v Speaker 2>people think about, Okay, what's my complete holistic financial picture

0:30:11.080 --> 0:30:12.760
<v Speaker 2>and what do I need to be taken care of?

0:30:13.320 --> 0:30:15.240
<v Speaker 3>I am curious about you know.

0:30:15.240 --> 0:30:17.960
<v Speaker 2>The majority you say you have clients, you know, all

0:30:17.960 --> 0:30:20.760
<v Speaker 2>different types of spectrum. Is there though a demographic? Is

0:30:20.760 --> 0:30:23.160
<v Speaker 2>it people getting their first big job? Is it people

0:30:23.160 --> 0:30:23.720
<v Speaker 2>getting married?

0:30:23.760 --> 0:30:23.800
<v Speaker 6>Like?

0:30:23.840 --> 0:30:25.400
<v Speaker 3>When do people often come to you?

0:30:25.720 --> 0:30:28.320
<v Speaker 5>Absolutely? So we power the financial advisors.

0:30:28.360 --> 0:30:32.560
<v Speaker 8>So we work with all different type of advisors, whether

0:30:32.600 --> 0:30:34.320
<v Speaker 8>they are working with the family office.

0:30:34.640 --> 0:30:36.640
<v Speaker 3>It's can provide the services for those.

0:30:37.080 --> 0:30:38.760
<v Speaker 5>So what power those conversations?

0:30:38.760 --> 0:30:41.160
<v Speaker 8>So it can arrange for a variety of different and

0:30:41.360 --> 0:30:44.280
<v Speaker 8>type of client right, they have a new family getting

0:30:44.280 --> 0:30:48.120
<v Speaker 8>those foundational documents using our AI capabilities. Like just case

0:30:48.120 --> 0:30:50.720
<v Speaker 8>in point, right, a new client comes to an advisor

0:30:50.920 --> 0:30:53.080
<v Speaker 8>that used to have to sift through those really complex

0:30:53.240 --> 0:30:56.400
<v Speaker 8>legal documents. We have AI capabilities and this is what

0:30:56.440 --> 0:31:00.320
<v Speaker 8>Giv's really excited about. To read those existing plans into

0:31:00.320 --> 0:31:03.080
<v Speaker 8>a visualizer report in layman terms, so be able to

0:31:03.120 --> 0:31:05.480
<v Speaker 8>sit with the client and say, look at it's time.

0:31:05.760 --> 0:31:08.600
<v Speaker 8>You've created this plan about twenty years ago. Let's set

0:31:08.640 --> 0:31:11.440
<v Speaker 8>you up with the restatement, let's give you access to wealthne.

0:31:11.080 --> 0:31:12.880
<v Speaker 3>So this is happening already.

0:31:12.640 --> 0:31:16.240
<v Speaker 8>Yes, yes, yes, it's really It's an amazing time for

0:31:16.280 --> 0:31:19.640
<v Speaker 8>the space. We work with actually over five hundred institutions, right,

0:31:19.800 --> 0:31:22.720
<v Speaker 8>we have some massive, massive partnerships we're going to be

0:31:22.720 --> 0:31:24.440
<v Speaker 8>announcing in the next few weeks as well.

0:31:24.800 --> 0:31:27.880
<v Speaker 2>Tell me about the technology curve, because obviously we have

0:31:27.960 --> 0:31:30.640
<v Speaker 2>all been all in on AI of the last year

0:31:30.680 --> 0:31:32.600
<v Speaker 2>and a half or so, Tim and I think we've

0:31:32.640 --> 0:31:34.760
<v Speaker 2>seen a lot of spending on the infrastructure side of it,

0:31:34.840 --> 0:31:37.440
<v Speaker 2>the build out. But you guys, you know obviously it's

0:31:37.480 --> 0:31:40.959
<v Speaker 2>already happening, right, the yes generated AI, the large language

0:31:40.960 --> 0:31:44.360
<v Speaker 2>models are already adapting what financial advisors can do in

0:31:44.400 --> 0:31:45.080
<v Speaker 2>those companies.

0:31:45.400 --> 0:31:47.880
<v Speaker 8>Yes, so, Carol, this is the uniqueness about wealth dot

0:31:47.880 --> 0:31:50.720
<v Speaker 8>com when you think about the landscape, the category, the

0:31:50.800 --> 0:31:55.080
<v Speaker 8>founding team, myself, our CEO, executive chairman, Ray Carvallo, We

0:31:55.160 --> 0:31:58.800
<v Speaker 8>come from technology. We created a fintech that we scale globally,

0:31:58.840 --> 0:32:03.280
<v Speaker 8>working with large financial institutions, leveraging machine learning, leveraging AI,

0:32:03.680 --> 0:32:06.160
<v Speaker 8>and we sold the business to Lexus Nexus for five

0:32:06.240 --> 0:32:09.960
<v Speaker 8>hundred million dollars in twenty nineteen. We actually took that

0:32:10.080 --> 0:32:13.600
<v Speaker 8>expertise that a players from that company over to well

0:32:13.680 --> 0:32:17.040
<v Speaker 8>dot com to supercharge this and bringing in that into

0:32:17.080 --> 0:32:20.160
<v Speaker 8>our DNA has been so important because what again, what

0:32:20.240 --> 0:32:23.560
<v Speaker 8>makes us unique? This is all done with technology but

0:32:23.720 --> 0:32:24.960
<v Speaker 8>also with a human touch.

0:32:25.160 --> 0:32:25.840
<v Speaker 5>But well, but.

0:32:25.880 --> 0:32:28.640
<v Speaker 2>What's different because as you know, Tim, I mean AI,

0:32:28.720 --> 0:32:30.480
<v Speaker 2>we know has been a lot around for a long time,

0:32:30.520 --> 0:32:31.920
<v Speaker 2>and so I always feel like, you know, we're all

0:32:31.960 --> 0:32:33.880
<v Speaker 2>talking about AI, but it's not like a new new thing.

0:32:34.160 --> 0:32:37.440
<v Speaker 2>So tell us about, like, what's the next level of

0:32:37.920 --> 0:32:39.560
<v Speaker 2>everything that we've been talking about in the last year

0:32:39.680 --> 0:32:42.440
<v Speaker 2>year and a half in terms of what it can

0:32:42.480 --> 0:32:46.120
<v Speaker 2>do and help financial advisors going forward? It's all will

0:32:46.240 --> 0:32:48.320
<v Speaker 2>some say it's you know, we're scratching the service in

0:32:48.400 --> 0:32:49.160
<v Speaker 2>terms of what it can do.

0:32:49.360 --> 0:32:51.720
<v Speaker 8>Yes, and I think we are scratching the surface. I

0:32:51.760 --> 0:32:54.960
<v Speaker 8>really truly believe that. But it's all about efficiency right

0:32:55.000 --> 0:32:57.440
<v Speaker 8>where the firm for the advisor. Yeah, for us, how

0:32:57.480 --> 0:32:58.000
<v Speaker 8>we look at that.

0:32:58.040 --> 0:33:00.000
<v Speaker 3>Everything needs a human essentially, everything.

0:32:59.800 --> 0:33:02.280
<v Speaker 8>Needs a human, but there is a role for the human.

0:33:02.480 --> 0:33:04.960
<v Speaker 8>We've seen that too. I mean, look at several years ago,

0:33:05.000 --> 0:33:08.200
<v Speaker 8>it's all about the robo advisor to disrupt. The advisor

0:33:08.280 --> 0:33:10.280
<v Speaker 8>is never going to be pulled out in that very

0:33:10.320 --> 0:33:12.480
<v Speaker 8>important relationship with the household of the client.

0:33:12.720 --> 0:33:15.960
<v Speaker 5>But how do we make his and her role more efficient?

0:33:16.240 --> 0:33:20.120
<v Speaker 8>And that's using AI, that's using technology, and that's using

0:33:20.120 --> 0:33:23.080
<v Speaker 8>the skills that we have to read through Again, some

0:33:23.160 --> 0:33:25.880
<v Speaker 8>of these legal documents are sixty pages. To be able

0:33:25.880 --> 0:33:29.880
<v Speaker 8>to read through that instantaneously extracting all that important document

0:33:29.920 --> 0:33:30.520
<v Speaker 8>in that way, I'm.

0:33:30.440 --> 0:33:34.120
<v Speaker 2>Looking forward to the AI chatbot or AI power tool

0:33:34.160 --> 0:33:36.320
<v Speaker 2>that looked at a document and said, Okay, ninety nine

0:33:36.360 --> 0:33:40.840
<v Speaker 2>point nine percent of this is yes, unnecessary, Yes, here's

0:33:40.880 --> 0:33:42.800
<v Speaker 2>what you really need in like a couple of setons.

0:33:43.160 --> 0:33:45.480
<v Speaker 5>Let me let me seriously, let me just tell you this.

0:33:45.640 --> 0:33:46.560
<v Speaker 3>We've all been there.

0:33:46.560 --> 0:33:49.920
<v Speaker 8>We are going to be really launching this in such

0:33:49.960 --> 0:33:52.720
<v Speaker 8>a direction. We're crossing new frontiers. I you know, look

0:33:52.760 --> 0:33:54.960
<v Speaker 8>at us in five years. It's going to be remarkable.

0:33:55.040 --> 0:33:55.440
<v Speaker 3>All right.

0:33:55.560 --> 0:33:58.239
<v Speaker 2>So okay, I don't know. Take us five years from now,

0:33:58.440 --> 0:33:59.600
<v Speaker 2>what is it going to be. I go to my

0:33:59.640 --> 0:34:02.600
<v Speaker 2>financial advisor, I open up my laptop, or I pop

0:34:02.680 --> 0:34:04.480
<v Speaker 2>up my phone, Like what is it it is?

0:34:04.560 --> 0:34:05.400
<v Speaker 5>It's gonna be there.

0:34:05.480 --> 0:34:08.040
<v Speaker 8>It's going to be a living and breathing ecosystem that

0:34:08.160 --> 0:34:11.840
<v Speaker 8>is dynamic as your life, that's feeding you that important information.

0:34:12.040 --> 0:34:15.960
<v Speaker 8>Because state planning is at a one and done transactional thing, right,

0:34:16.000 --> 0:34:19.320
<v Speaker 8>it moves because your life evolves. You know, whether Carol,

0:34:19.360 --> 0:34:22.359
<v Speaker 8>you're in California, you moved in New York. You need

0:34:22.360 --> 0:34:24.960
<v Speaker 8>to be notified of that, and those documents need to

0:34:24.960 --> 0:34:26.440
<v Speaker 8>be optimized for that state.

0:34:26.640 --> 0:34:28.439
<v Speaker 5>And that's the type of stuff we're going to be doing.

0:34:28.560 --> 0:34:31.080
<v Speaker 8>In addition to that, what we can do with scenario

0:34:31.239 --> 0:34:35.440
<v Speaker 8>analysis as well, really empowering the advisor, informing the client.

0:34:35.640 --> 0:34:36.640
<v Speaker 5>Because this is extreme, So.

0:34:36.600 --> 0:34:37.000
<v Speaker 3>What do I mean?

0:34:37.000 --> 0:34:39.000
<v Speaker 2>Like you can play all right, so perhaps I do

0:34:39.080 --> 0:34:40.759
<v Speaker 2>this and that's what does it mean? How does it

0:34:40.800 --> 0:34:42.720
<v Speaker 2>impact my financial.

0:34:42.280 --> 0:34:46.560
<v Speaker 8>Trajectory exactly exactly, and that's the power of wealth dot Com.

0:34:46.600 --> 0:34:48.600
<v Speaker 2>What's the tricky part of this and part of me,

0:34:48.760 --> 0:34:51.279
<v Speaker 2>like my you know, radar goes off in terms of

0:34:51.520 --> 0:34:54.160
<v Speaker 2>it's a lot of information, right that's out there increasingly

0:34:54.160 --> 0:34:56.239
<v Speaker 2>in the digital world. That's already out there in many ways,

0:34:56.239 --> 0:34:57.520
<v Speaker 2>but it sounds like this is going to take it

0:34:57.560 --> 0:34:58.759
<v Speaker 2>to potentially another level.

0:34:58.960 --> 0:35:00.920
<v Speaker 3>What do we have to be concerned about? What are

0:35:00.920 --> 0:35:01.960
<v Speaker 3>the risks in all of this?

0:35:02.360 --> 0:35:04.560
<v Speaker 8>Honestly, I mean the good thing about this is wealth

0:35:04.560 --> 0:35:08.040
<v Speaker 8>dot Com is prepared as an organization. We actually process

0:35:08.080 --> 0:35:11.600
<v Speaker 8>transactions with American Express in twenty eight countries. Bringing that

0:35:12.840 --> 0:35:15.880
<v Speaker 8>level of security to firm is extremely important.

0:35:15.880 --> 0:35:17.560
<v Speaker 5>So that is number one.

0:35:17.640 --> 0:35:20.120
<v Speaker 8>And then also for us, it's like, you know, giving

0:35:20.160 --> 0:35:23.839
<v Speaker 8>the right information to the advisor. Don't overwhelm the I mean,

0:35:23.880 --> 0:35:26.600
<v Speaker 8>do not overwhelm the client. And that's the problem today

0:35:26.600 --> 0:35:30.120
<v Speaker 8>even with the traditional model with its state planning attorneys.

0:35:30.320 --> 0:35:32.760
<v Speaker 8>You get a sixty page document. I could walk around

0:35:32.760 --> 0:35:35.200
<v Speaker 8>this event and say, who's actually read through this? I'll

0:35:35.239 --> 0:35:39.080
<v Speaker 8>give you ten thousand dollars that if somebody has nobody absolutely,

0:35:40.200 --> 0:35:40.440
<v Speaker 8>you know.

0:35:40.719 --> 0:35:42.920
<v Speaker 2>What's also interesting is I'm thinking about the money that

0:35:42.960 --> 0:35:45.000
<v Speaker 2>you're getting from Google Ventures.

0:35:45.280 --> 0:35:46.200
<v Speaker 3>You talked about GV.

0:35:46.760 --> 0:35:48.880
<v Speaker 2>What do you guys do? Is it all about being paid?

0:35:48.880 --> 0:35:51.719
<v Speaker 2>You know, investing in technology? Like, what do you do

0:35:51.760 --> 0:35:52.080
<v Speaker 2>with it?

0:35:52.200 --> 0:35:54.759
<v Speaker 8>I think the unique position of GV both on to

0:35:54.800 --> 0:35:58.279
<v Speaker 8>be able to work with us to develop the technology,

0:35:58.320 --> 0:35:59.480
<v Speaker 8>but access to talent.

0:35:59.760 --> 0:36:02.080
<v Speaker 5>It's all about growing our team in the.

0:36:02.120 --> 0:36:05.600
<v Speaker 8>Right and healthy way and bringing additional experts to already

0:36:05.640 --> 0:36:06.680
<v Speaker 8>amazing organization.

0:36:06.960 --> 0:36:11.040
<v Speaker 3>You sound super optimistic. I am so really cautious.

0:36:12.080 --> 0:36:14.640
<v Speaker 2>But as we move forward because it does feel like

0:36:14.920 --> 0:36:18.279
<v Speaker 2>the financial world. We've talked about fintech for a long time, right,

0:36:18.600 --> 0:36:19.680
<v Speaker 2>but this is something.

0:36:19.440 --> 0:36:22.000
<v Speaker 8>Different, This is this is I will tell you this

0:36:22.080 --> 0:36:24.879
<v Speaker 8>why I'm optimistic. I have an experienced team. I've done

0:36:24.920 --> 0:36:27.600
<v Speaker 8>this before, we have a track record, and I'll tell

0:36:27.600 --> 0:36:30.120
<v Speaker 8>you something. Walk around future Proof today, You're going to

0:36:30.200 --> 0:36:32.640
<v Speaker 8>feel the excitement of wealth dot com. You're going to

0:36:32.719 --> 0:36:35.600
<v Speaker 8>see it now, especially after this conversation. So I hope

0:36:35.600 --> 0:36:37.520
<v Speaker 8>that you actually stop by and talk to the team.

0:36:37.800 --> 0:36:39.719
<v Speaker 8>We should get you. Where are you with your state plan?

0:36:40.000 --> 0:36:40.120
<v Speaker 6>Hi?

0:36:40.200 --> 0:36:41.239
<v Speaker 5>For every statement.

0:36:41.640 --> 0:36:45.040
<v Speaker 2>Probably always, always, always, Well, so as you go around here,

0:36:45.080 --> 0:36:47.400
<v Speaker 2>who are the voices that you want to be talking with? Obviously,

0:36:47.480 --> 0:36:49.799
<v Speaker 2>a lot of the probably big financial advisory firms.

0:36:49.880 --> 0:36:50.120
<v Speaker 5>Right.

0:36:50.200 --> 0:36:52.480
<v Speaker 8>Honestly, when you're building a brand like wealth dot com,

0:36:52.520 --> 0:36:54.880
<v Speaker 8>I want to speak to every single person at this event.

0:36:55.239 --> 0:36:57.160
<v Speaker 8>I want to speak to every single person. One thing

0:36:57.200 --> 0:36:59.840
<v Speaker 8>that we do really well here is marrying phenomenal people,

0:37:00.120 --> 0:37:03.319
<v Speaker 8>great tech. And we've built this brand based off of

0:37:03.360 --> 0:37:07.879
<v Speaker 8>the evangelists within our advisory network, our community advisors. They're

0:37:07.960 --> 0:37:10.880
<v Speaker 8>out there actively running around this event selling our product

0:37:11.040 --> 0:37:13.279
<v Speaker 8>could be in a better position, and that's why GV

0:37:13.400 --> 0:37:14.279
<v Speaker 8>invested in us.

0:37:14.560 --> 0:37:15.680
<v Speaker 3>Yeah, and so what do you hear?

0:37:15.840 --> 0:37:18.240
<v Speaker 2>What are you know in terms of the financial advisory community,

0:37:18.640 --> 0:37:20.480
<v Speaker 2>As you say, they want things that are going to

0:37:20.560 --> 0:37:22.680
<v Speaker 2>be easier, right, make what they do in terms of

0:37:22.719 --> 0:37:24.440
<v Speaker 2>working serving their clients easier.

0:37:24.560 --> 0:37:25.680
<v Speaker 3>What else are they looking for?

0:37:25.840 --> 0:37:30.600
<v Speaker 8>They're working for a team that understands integrations right, right,

0:37:30.680 --> 0:37:33.440
<v Speaker 8>So you have all these disparate technologies and how can

0:37:33.480 --> 0:37:37.120
<v Speaker 8>somebody bring it all together? That's also strength. We api

0:37:37.200 --> 0:37:40.719
<v Speaker 8>connect to all the major CRMs, the major planning softwares,

0:37:41.080 --> 0:37:44.960
<v Speaker 8>even into larger firms proprietary systems, so they have access

0:37:44.960 --> 0:37:46.880
<v Speaker 8>bi directionally to this important data.

0:37:46.920 --> 0:37:48.520
<v Speaker 3>What's the long term plan for you guys? Do you

0:37:48.520 --> 0:37:50.520
<v Speaker 3>go public? At some point I would one.

0:37:50.480 --> 0:37:54.160
<v Speaker 5>Hundred percent IPO all the way, all the way how long.

0:37:54.200 --> 0:37:56.439
<v Speaker 2>I mean, you obviously are getting money right and we've

0:37:56.440 --> 0:37:58.400
<v Speaker 2>talked about this for a long time at Bloomberg how

0:37:58.440 --> 0:37:59.799
<v Speaker 2>there's a lot of money out there in the private

0:38:00.080 --> 0:38:03.279
<v Speaker 2>markets which gives you a certain luxury right as you

0:38:03.320 --> 0:38:05.879
<v Speaker 2>do the build out. I don't know, is there a plan,

0:38:05.960 --> 0:38:06.839
<v Speaker 2>Is there a trajectory?

0:38:07.040 --> 0:38:10.080
<v Speaker 8>There is a trajectory, there is, there is, and there's

0:38:10.120 --> 0:38:12.479
<v Speaker 8>a few stadiums out there that I can imagine Wealth

0:38:12.480 --> 0:38:15.839
<v Speaker 8>dot Com being on. Okay, so yeah, we have big aspirations.

0:38:15.880 --> 0:38:17.919
<v Speaker 8>Look at our team, done it, We've done it before.

0:38:18.239 --> 0:38:20.200
<v Speaker 8>We're gonna be patient in what we're building here, and

0:38:20.239 --> 0:38:22.719
<v Speaker 8>we're gonna build it right. And we want Wealth dot

0:38:22.719 --> 0:38:26.200
<v Speaker 8>Com within the advisory community to be actually enabled to

0:38:26.280 --> 0:38:27.719
<v Speaker 8>every single one within our group.

0:38:27.800 --> 0:38:30.000
<v Speaker 2>As I kidded you before about like your enthusiasm, and

0:38:30.040 --> 0:38:32.319
<v Speaker 2>it's really it's pretty fun to be and I feel

0:38:32.320 --> 0:38:35.080
<v Speaker 2>like in general and as we kind of bary when

0:38:35.239 --> 0:38:37.680
<v Speaker 2>when he's here, we're talking about it's hard not to

0:38:37.760 --> 0:38:40.120
<v Speaker 2>when you're in California near a beach, and this is

0:38:40.120 --> 0:38:43.600
<v Speaker 2>a really wonderful event to have a financial conference, having

0:38:43.680 --> 0:38:47.680
<v Speaker 2>said that there are some real concerns, you know, in

0:38:47.760 --> 0:38:52.600
<v Speaker 2>terms of the economy, the elections, geo political risks, macro concerns.

0:38:52.640 --> 0:38:55.640
<v Speaker 2>We're talking fed policy, We're talking could there be a recession?

0:38:56.120 --> 0:39:00.480
<v Speaker 2>Any of that impact eventually or does tougher time make

0:39:01.160 --> 0:39:04.720
<v Speaker 2>you need to do what you're doing even more urgent.

0:39:05.120 --> 0:39:08.120
<v Speaker 2>I'm just curious about the macro environment. When you're building

0:39:08.120 --> 0:39:11.239
<v Speaker 2>out a business, it matters. You know, you did get

0:39:11.280 --> 0:39:14.120
<v Speaker 2>money and that is going to keep you going for whatever.

0:39:14.400 --> 0:39:16.640
<v Speaker 2>But I just do wonder about the macro environment what

0:39:16.680 --> 0:39:18.560
<v Speaker 2>that means for you as a business owner, Carol, I'm

0:39:18.600 --> 0:39:19.680
<v Speaker 2>gonna be guys running your business.

0:39:19.719 --> 0:39:21.759
<v Speaker 8>I think that's a great question, and I'm gonna go

0:39:21.760 --> 0:39:24.360
<v Speaker 8>a little bit backwards before I go forwards. Yeah, the

0:39:24.440 --> 0:39:26.480
<v Speaker 8>company that we created in the past was in the

0:39:26.520 --> 0:39:30.560
<v Speaker 8>actual account opening work stream and also the e commerce

0:39:30.600 --> 0:39:31.080
<v Speaker 8>work stream.

0:39:31.360 --> 0:39:33.880
<v Speaker 5>We sold it right before Covid. Could not be a

0:39:33.880 --> 0:39:34.759
<v Speaker 5>better sale, right.

0:39:35.360 --> 0:39:37.400
<v Speaker 8>I also look at I know, right it was a

0:39:37.440 --> 0:39:40.239
<v Speaker 8>great success, great time for us with the email agent,

0:39:40.239 --> 0:39:41.919
<v Speaker 8>also for Lexus and Next it's one of their most

0:39:42.280 --> 0:39:44.719
<v Speaker 8>successful acquisitions and that was really important for us.

0:39:45.000 --> 0:39:46.120
<v Speaker 5>Now with wealth dot.

0:39:45.960 --> 0:39:49.160
<v Speaker 8>Com and seeing what's happening in the world today, The need,

0:39:49.960 --> 0:39:53.560
<v Speaker 8>the demand for estate planning is going nowhere. Now is

0:39:53.600 --> 0:39:56.520
<v Speaker 8>the demand going and paying you know, ten thousand dollars

0:39:56.520 --> 0:39:59.840
<v Speaker 8>for these foundational documents or getting it through your advice

0:40:00.160 --> 0:40:03.360
<v Speaker 8>as a value add right? Right, it's going to be really,

0:40:03.440 --> 0:40:06.360
<v Speaker 8>I think, a great position for us, whether economy booms

0:40:06.880 --> 0:40:07.799
<v Speaker 8>or it slows down.

0:40:08.000 --> 0:40:09.719
<v Speaker 2>Yeah, and I guess as we've seen more and more

0:40:09.719 --> 0:40:12.719
<v Speaker 2>wealth creation certainly in society, right, there's more demand. Do

0:40:12.760 --> 0:40:15.440
<v Speaker 2>you think about it as you say you're serving advisors?

0:40:16.320 --> 0:40:18.719
<v Speaker 2>Is it going to be though, what you guys are

0:40:18.760 --> 0:40:23.399
<v Speaker 2>doing available for all of the economic strata, if you will.

0:40:23.880 --> 0:40:24.400
<v Speaker 3>Ultimately?

0:40:24.480 --> 0:40:27.120
<v Speaker 2>Is that the thinking one? I mean, I understand for

0:40:27.160 --> 0:40:28.960
<v Speaker 2>the high net worth and no, no.

0:40:29.200 --> 0:40:31.640
<v Speaker 8>But so for the mass effluent, high networth and ultra

0:40:31.719 --> 0:40:34.200
<v Speaker 8>high net worth. That is the solution of wealth dot com.

0:40:34.520 --> 0:40:36.520
<v Speaker 5>You know. One of the things that we're very principled.

0:40:36.680 --> 0:40:39.719
<v Speaker 8>We love our go to market and selling through financial advisors,

0:40:39.800 --> 0:40:41.880
<v Speaker 8>and that is always going to be our strategy is

0:40:41.920 --> 0:40:45.880
<v Speaker 8>solving the problem statements of this wonderful industry and event

0:40:46.120 --> 0:40:48.200
<v Speaker 8>and that people here that they're dealing with on a

0:40:48.239 --> 0:40:48.640
<v Speaker 8>day to day.

0:40:48.680 --> 0:40:48.879
<v Speaker 3>Yeah.

0:40:48.880 --> 0:40:50.000
<v Speaker 2>I think that, you know, if I think about the

0:40:50.000 --> 0:40:52.200
<v Speaker 2>Bloomberg audience or people who use an advisor, they just

0:40:52.200 --> 0:40:54.640
<v Speaker 2>assume they're there. They do their thing. But there's a

0:40:54.640 --> 0:40:58.800
<v Speaker 2>lot that's going on or that can be transformative ultimately

0:40:58.800 --> 0:41:01.440
<v Speaker 2>in the next few years or even sooner because of technology.

0:41:01.520 --> 0:41:03.880
<v Speaker 8>I would say this for it is already Carol, for

0:41:03.920 --> 0:41:07.160
<v Speaker 8>your audience, I would say fine. A Wealth dot Com advisor,

0:41:07.440 --> 0:41:14.120
<v Speaker 8>I'm just sameless plug shout out to our wonderful advisory community.

0:41:14.280 --> 0:41:15.920
<v Speaker 8>Thank you so much, Carol, interesting stuff.

0:41:15.920 --> 0:41:17.640
<v Speaker 2>Tim White, thank you so much, co founder and Chief

0:41:17.640 --> 0:41:22.040
<v Speaker 2>growth Officer at the estate planning platform Wealth dot Com.

0:41:22.040 --> 0:41:23.840
<v Speaker 2>Brother mac.

0:41:25.440 --> 0:41:26.120
<v Speaker 8>A journal.

0:41:27.160 --> 0:41:28.160
<v Speaker 2>How about you let me drive?

0:41:28.400 --> 0:41:30.080
<v Speaker 3>Oh no, no, no, no, who's going.

0:41:31.480 --> 0:41:31.840
<v Speaker 5>Honey?

0:41:31.960 --> 0:41:35.640
<v Speaker 1>Please gravel let's mate, I want to drive.

0:41:37.920 --> 0:41:38.840
<v Speaker 8>It's a good question.

0:41:42.640 --> 0:41:44.839
<v Speaker 1>This is the drive to the Globe.

0:41:44.760 --> 0:41:47.080
<v Speaker 7>Dot com to me than well Bun.

0:41:47.800 --> 0:41:49.040
<v Speaker 5>On Bloomberg Radio.

0:41:51.040 --> 0:41:52.840
<v Speaker 2>All right, everybody, it's time for the Drive to the

0:41:52.840 --> 0:41:56.000
<v Speaker 2>Close today from future Proof Bloomberg Radios. Live broadcast from

0:41:56.040 --> 0:41:58.799
<v Speaker 2>future Proof is sponsored by JP Morgan Asset Management. So

0:41:58.880 --> 0:42:00.920
<v Speaker 2>let's get to our Drive to the close. Guest, I'm

0:42:00.960 --> 0:42:03.600
<v Speaker 2>Carol Master alone with Barry Ridholtz did a diorias with

0:42:03.680 --> 0:42:06.920
<v Speaker 2>us Co Cio of investment. It's a fintech company offers

0:42:06.920 --> 0:42:10.040
<v Speaker 2>software services for the financial industry and financial advisors.

0:42:10.360 --> 0:42:12.840
<v Speaker 3>Welcome, Welcome, Welcome, How are you. I'm great, Thank you

0:42:12.880 --> 0:42:14.480
<v Speaker 3>so much for having me. I'm happy to be here.

0:42:14.600 --> 0:42:16.760
<v Speaker 2>I didn't get to tease this, but you have talked

0:42:16.800 --> 0:42:19.000
<v Speaker 2>about our notes that you shared with our producer that

0:42:19.040 --> 0:42:20.560
<v Speaker 2>inflation is the flying the ointment.

0:42:20.760 --> 0:42:23.520
<v Speaker 3>I get that. I get that.

0:42:24.800 --> 0:42:27.600
<v Speaker 2>So with a FED meeting and we're all like, you know,

0:42:27.680 --> 0:42:30.759
<v Speaker 2>there's expectations and there's a lot of debate and investors,

0:42:30.800 --> 0:42:32.919
<v Speaker 2>traders thinking it should be an aggressive move.

0:42:34.239 --> 0:42:35.839
<v Speaker 3>They still have to keep a watch of inflation, don't

0:42:35.880 --> 0:42:38.239
<v Speaker 3>they They do. And you know what's funny is and

0:42:38.400 --> 0:42:42.160
<v Speaker 3>we saw retail sales today. Yeah, you know, which is good.

0:42:42.200 --> 0:42:47.479
<v Speaker 3>It means the economy not falling apart what inflation. There's

0:42:47.520 --> 0:42:49.759
<v Speaker 3>goods and then there's services. And I think we're saying, ye,

0:42:49.880 --> 0:42:52.920
<v Speaker 3>a pretty big split, right, and so you know, goods,

0:42:53.960 --> 0:42:58.239
<v Speaker 3>interest rate cuts are needed. Services. I think they're still

0:42:58.239 --> 0:43:00.520
<v Speaker 3>gonna want to keep an eye on I've been you know,

0:43:00.560 --> 0:43:02.239
<v Speaker 3>it's gonna be a twenty five. It's hard for me

0:43:02.280 --> 0:43:04.160
<v Speaker 3>to believe that they're going to take their hand off

0:43:04.480 --> 0:43:07.160
<v Speaker 3>and do a fifty right out of the gate, but

0:43:07.640 --> 0:43:09.600
<v Speaker 3>it would be very unlike this FED. And I feel

0:43:09.640 --> 0:43:12.560
<v Speaker 3>like Jay Powell, right, I agree with you, I think,

0:43:12.880 --> 0:43:15.400
<v Speaker 3>And you know, there's a lot out there around inflation

0:43:15.520 --> 0:43:19.200
<v Speaker 3>coming in waves, and yes, maybe we've got a handle

0:43:19.200 --> 0:43:21.360
<v Speaker 3>on it for this time around, but you know it

0:43:21.360 --> 0:43:25.080
<v Speaker 3>could come back. You know. I think twenty five is

0:43:25.080 --> 0:43:27.480
<v Speaker 3>the safer bet. And I still would say twenty five,

0:43:27.560 --> 0:43:29.440
<v Speaker 3>but it wouldn't blow me away if it ended up

0:43:29.480 --> 0:43:29.960
<v Speaker 3>being fifty.

0:43:30.280 --> 0:43:30.480
<v Speaker 5>Yeah.

0:43:30.520 --> 0:43:34.840
<v Speaker 6>This seems like a very timid, cautious, why are we

0:43:34.960 --> 0:43:38.239
<v Speaker 6>taking chances type of FED. And every time we talk

0:43:38.280 --> 0:43:41.359
<v Speaker 6>about the FED, I feel obligated. It's like my disclosure.

0:43:41.880 --> 0:43:44.719
<v Speaker 6>Inflation peaked in June to twenty twenty two. The FED

0:43:44.800 --> 0:43:47.800
<v Speaker 6>was late to recognize at start it's peak. It's finish.

0:43:48.640 --> 0:43:52.800
<v Speaker 6>Is it fair to say they are institutionally behind the curve?

0:43:52.880 --> 0:43:56.680
<v Speaker 6>That's just the nature of a big, you know, conservative institution.

0:43:57.000 --> 0:43:57.200
<v Speaker 8>Yeah.

0:43:57.239 --> 0:43:59.239
<v Speaker 3>I think they're going to act with a little bit

0:43:59.239 --> 0:44:02.799
<v Speaker 3>of a lag, my polite way I.

0:44:02.800 --> 0:44:06.880
<v Speaker 2>Can symtance, Yah, Yeah, I think haven't they lagged a

0:44:06.880 --> 0:44:07.400
<v Speaker 2>lot already?

0:44:07.480 --> 0:44:09.480
<v Speaker 3>I think, Well, I mean there's look, there's a whole

0:44:09.520 --> 0:44:12.240
<v Speaker 3>narrative out there around we're way behind on these cuts

0:44:12.239 --> 0:44:14.239
<v Speaker 3>that you know, and and a lot of it too

0:44:14.400 --> 0:44:16.280
<v Speaker 3>is why why do we think we're having these CAUs

0:44:16.360 --> 0:44:18.239
<v Speaker 3>Is it just to get to neutral or is it

0:44:18.239 --> 0:44:20.680
<v Speaker 3>because we actually think that, you know, we didn't stick

0:44:20.680 --> 0:44:23.080
<v Speaker 3>the landing that recession is coming. I mean that that

0:44:23.239 --> 0:44:25.440
<v Speaker 3>that's a debatable question as well. But I think when

0:44:25.440 --> 0:44:28.760
<v Speaker 3>you're looking at the cuts and you're looking at the FED, yeah,

0:44:29.360 --> 0:44:32.120
<v Speaker 3>they've been they they are not quick to want to act.

0:44:32.400 --> 0:44:38.200
<v Speaker 3>They have a dual mandate. Unemployment is still pretty pretty tame, right.

0:44:38.239 --> 0:44:40.600
<v Speaker 3>I mean, we're certainly seeing a cooling in the job market,

0:44:40.800 --> 0:44:43.400
<v Speaker 3>but jobless claims still don't speak to having something like

0:44:43.480 --> 0:44:46.680
<v Speaker 3>a bazooka fifty basis point rate cut for a FED

0:44:46.719 --> 0:44:49.799
<v Speaker 3>that hasn't really wanted to take that kind of you know,

0:44:49.880 --> 0:44:50.480
<v Speaker 3>big action.

0:44:50.640 --> 0:44:53.200
<v Speaker 2>I also wonder about the elections, like do they want

0:44:53.239 --> 0:44:55.520
<v Speaker 2>to do something like that, whether or not they say,

0:44:55.920 --> 0:44:59.120
<v Speaker 2>you know, they're not political, I do wonder about the

0:44:59.120 --> 0:44:59.799
<v Speaker 2>appearance of that.

0:45:00.080 --> 0:45:02.960
<v Speaker 3>Yeah, I'm well, I mean just I'll say I'll simply

0:45:03.000 --> 0:45:06.640
<v Speaker 3>say if you look historically, typically in an electioneer you

0:45:06.719 --> 0:45:09.560
<v Speaker 3>get you know, some easing, right, Like that's not an

0:45:09.600 --> 0:45:12.520
<v Speaker 3>unusual thing to expect an electioneer. I don't think this

0:45:12.600 --> 0:45:15.800
<v Speaker 3>FED is really looking to be political. I mean, I

0:45:16.360 --> 0:45:19.200
<v Speaker 3>really do think, you know, Barry said it, they're cautious,

0:45:19.280 --> 0:45:21.680
<v Speaker 3>and they're just you know, they're moving cautiously. And some

0:45:21.800 --> 0:45:24.239
<v Speaker 3>of it too. Don't forget. You know, the markets are

0:45:24.239 --> 0:45:26.399
<v Speaker 3>going to front run anything that they do. So whether

0:45:26.440 --> 0:45:27.719
<v Speaker 3>they give us a twenty five or they give us

0:45:27.719 --> 0:45:29.680
<v Speaker 3>a fifty. If they talk about if they give us

0:45:29.680 --> 0:45:31.080
<v Speaker 3>the twenty five, but they say, ah, you're going to

0:45:31.120 --> 0:45:32.680
<v Speaker 3>get a hundred by the end of the year, it's

0:45:32.760 --> 0:45:34.480
<v Speaker 3>kind of takes you to the same place. It has

0:45:34.520 --> 0:45:36.279
<v Speaker 3>the same impact at the end of the day, and

0:45:36.320 --> 0:45:37.680
<v Speaker 3>so there, and they're willing to do that.

0:45:37.960 --> 0:45:41.760
<v Speaker 6>So you mentioned retail sales. One can't help but notice

0:45:41.840 --> 0:45:45.279
<v Speaker 6>the bottom half of the economic strata is carrying a

0:45:45.280 --> 0:45:47.800
<v Speaker 6>lot of credit card debts. We had a guest yesterday

0:45:47.840 --> 0:45:51.200
<v Speaker 6>talk about not a big uptick, but a modest uptick

0:45:51.280 --> 0:45:54.840
<v Speaker 6>in credit card delinquencies. In defaults is starting to show.

0:45:55.280 --> 0:45:59.640
<v Speaker 6>It seems like the higher rates are falling disproportionately on

0:45:59.680 --> 0:46:01.600
<v Speaker 6>those lower end retail shoppers.

0:46:01.680 --> 0:46:05.960
<v Speaker 3>I agree. I the COVID money's gone right and we've

0:46:06.000 --> 0:46:09.120
<v Speaker 3>eaten through that buffer. I also think, Look, let's not

0:46:09.160 --> 0:46:12.279
<v Speaker 3>forget inflation coming in line doesn't mean the level of

0:46:12.320 --> 0:46:14.719
<v Speaker 3>the prices are going down, right, we have to have

0:46:15.000 --> 0:46:18.120
<v Speaker 3>we all know, just not going up much as much.

0:46:18.200 --> 0:46:21.040
<v Speaker 3>And so you know, it was a big increase for

0:46:21.080 --> 0:46:23.600
<v Speaker 3>people to take. And when you talk about the lower

0:46:23.640 --> 0:46:26.960
<v Speaker 3>income groups and trying to keep pace with you know,

0:46:27.080 --> 0:46:30.120
<v Speaker 3>even discretionary needs, a little one non discretionary needs and

0:46:30.200 --> 0:46:32.560
<v Speaker 3>needing to borrow maybe to kind of meet that make

0:46:32.600 --> 0:46:35.120
<v Speaker 3>those ends meet. So they're they're sort of facing this

0:46:35.200 --> 0:46:38.399
<v Speaker 3>double whammy of much higher prices than just a couple

0:46:38.440 --> 0:46:41.239
<v Speaker 3>of years ago, and then on top of it, really

0:46:41.360 --> 0:46:43.799
<v Speaker 3>high interest rates. And so yes, I agree, it's not

0:46:43.880 --> 0:46:45.719
<v Speaker 3>a great place for you know, kind of common man.

0:46:46.120 --> 0:46:49.080
<v Speaker 6>So the two follow up questions. We know wages have

0:46:49.360 --> 0:46:53.680
<v Speaker 6>risen fairly in line with inflation, but real estate is

0:46:53.760 --> 0:46:57.520
<v Speaker 6>probably the thing I hear more people complain about, especially

0:46:57.600 --> 0:47:00.680
<v Speaker 6>first time home buyers. What my ID a series of

0:47:00.719 --> 0:47:02.640
<v Speaker 6>rate cuts do for that audience.

0:47:02.719 --> 0:47:04.600
<v Speaker 3>I think it could unlock that.

0:47:05.719 --> 0:47:06.120
<v Speaker 5>I agree.

0:47:06.160 --> 0:47:08.359
<v Speaker 3>I mean, there's it's interesting you bring that up because

0:47:08.400 --> 0:47:10.759
<v Speaker 3>in my discussions of the advisors, and of course they're

0:47:10.800 --> 0:47:13.160
<v Speaker 3>working with people, you know, they're they're talking to them

0:47:13.160 --> 0:47:15.360
<v Speaker 3>about all their problems, not just how do I allocate

0:47:15.400 --> 0:47:18.680
<v Speaker 3>my financial assets, and they're talking to them about things like, yeah,

0:47:18.719 --> 0:47:22.040
<v Speaker 3>my kids can't buy a home, you know, or I

0:47:22.120 --> 0:47:23.640
<v Speaker 3>put it in a they put in an offer on

0:47:23.719 --> 0:47:26.000
<v Speaker 3>a house and you know, they were beat by like

0:47:26.000 --> 0:47:28.200
<v Speaker 3>one hundred thousand dollars to try to get this house

0:47:28.280 --> 0:47:31.120
<v Speaker 3>or whatever. You know, just like just you know, crazy

0:47:31.239 --> 0:47:34.480
<v Speaker 3>kind of premiums being spent on the you know, existing

0:47:34.480 --> 0:47:36.560
<v Speaker 3>homes and that they can't get into the market. So

0:47:36.640 --> 0:47:38.719
<v Speaker 3>I think this is a major concern for people. I

0:47:38.719 --> 0:47:41.960
<v Speaker 3>think advisors are worried about it from this, not only

0:47:42.040 --> 0:47:44.600
<v Speaker 3>from the standpoint of you know, whatever allocations from a

0:47:44.600 --> 0:47:47.319
<v Speaker 3>financial perspective, but to your point on just the real

0:47:47.400 --> 0:47:49.760
<v Speaker 3>estate market in general and what their clients are facing.

0:47:49.960 --> 0:47:52.840
<v Speaker 3>But I do think rate cuts can start to unlock

0:47:52.920 --> 0:47:56.040
<v Speaker 3>that because bringing rates back down, of course, under where

0:47:56.120 --> 0:47:58.839
<v Speaker 3>a lot of those mortgages are dan.

0:47:59.080 --> 0:48:01.640
<v Speaker 2>The penalty you're involved in here at future Proof is

0:48:02.160 --> 0:48:05.960
<v Speaker 2>about the future of investment delivery. How are you, you know,

0:48:06.719 --> 0:48:09.960
<v Speaker 2>thinking about where that all goes. You've been talking increasingly

0:48:09.960 --> 0:48:14.080
<v Speaker 2>about the role of technology and how that can change things.

0:48:14.120 --> 0:48:17.040
<v Speaker 3>But what are your thoughts, what do you what's your vision. Yeah,

0:48:17.080 --> 0:48:21.080
<v Speaker 3>so coming from investment a wealth tech ecosystem, we're really

0:48:21.120 --> 0:48:25.040
<v Speaker 3>from our perspective, it's about outsourcing to managed account type

0:48:25.040 --> 0:48:28.800
<v Speaker 3>solutions and really bringing scale. And I add to that

0:48:28.800 --> 0:48:32.040
<v Speaker 3>that we see the future of investment solutions as leaning

0:48:32.040 --> 0:48:36.239
<v Speaker 3>toward personalized services. Personalized solutions. This is you know, is

0:48:36.239 --> 0:48:38.719
<v Speaker 3>that courtesy of AI or something else. I think it's

0:48:38.800 --> 0:48:41.359
<v Speaker 3>I think it's just look at today, Look at your smartphone. Yeah,

0:48:41.400 --> 0:48:43.759
<v Speaker 3>all the recommendations that serves up to you, the expectation

0:48:43.840 --> 0:48:46.600
<v Speaker 3>you can around kind of drives me crazy. Does it

0:48:46.680 --> 0:48:47.560
<v Speaker 3>drive you crazy?

0:48:47.719 --> 0:48:51.800
<v Speaker 6>I turn most of my notifications so it can't be bothered.

0:48:53.120 --> 0:48:58.600
<v Speaker 3>Sorry, but younger you know, younger generations aren't right. I'm

0:48:58.640 --> 0:49:01.839
<v Speaker 3>right there with you. No, no, no, you know they're

0:49:01.960 --> 0:49:06.239
<v Speaker 3>they're they're looking for, you know, a personalized services and

0:49:06.280 --> 0:49:08.440
<v Speaker 3>they're going to expect that from their financial advisor. And

0:49:08.520 --> 0:49:10.759
<v Speaker 3>gen Z actually wants a human being in the room

0:49:10.800 --> 0:49:14.000
<v Speaker 3>with them, but they're going to expect technology to bring personalization.

0:49:14.280 --> 0:49:15.960
<v Speaker 3>And the only way an advisor can do that is

0:49:15.960 --> 0:49:19.000
<v Speaker 3>with tech to scale those types of solutions. Direct indexing,

0:49:19.120 --> 0:49:21.360
<v Speaker 3>tax overlay, high net worth type services.

0:49:21.560 --> 0:49:21.759
<v Speaker 5>Yeah.

0:49:21.960 --> 0:49:24.040
<v Speaker 2>I like the combination, though, I think there's a lot

0:49:24.080 --> 0:49:26.239
<v Speaker 2>of things tech can take care of that you don't

0:49:26.239 --> 0:49:28.520
<v Speaker 2>necessarily need an individual, but you want an individual for

0:49:28.520 --> 0:49:29.600
<v Speaker 2>the stuff that really matters.

0:49:30.080 --> 0:49:32.480
<v Speaker 3>This was fun. Thank you so much. Thank you really

0:49:32.480 --> 0:49:34.960
<v Speaker 3>appreciate it. Danna Dioria, co Cio of Investment.

0:49:35.600 --> 0:49:38.799
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