1 00:00:00,200 --> 00:00:02,560 Speaker 1: Ron and Nanian, I'm a little spoilt. I have a 2 00:00:02,759 --> 00:00:04,760 Speaker 1: I have a Florid ideas, which is the same scan 3 00:00:04,840 --> 00:00:07,800 Speaker 1: tool as as the four deal. I have too many 4 00:00:07,800 --> 00:00:14,520 Speaker 1: scan tools, like who's tracked? Sometimes? The car Doctor, what's 5 00:00:14,520 --> 00:00:16,640 Speaker 1: wrong with the idea of can we hook a mechanical 6 00:00:16,640 --> 00:00:18,520 Speaker 1: oil pressure gage up? Or do we really have it? 7 00:00:18,600 --> 00:00:20,480 Speaker 1: Do we have an oil starvation this ship? Well it's 8 00:00:20,480 --> 00:00:22,760 Speaker 1: funny because my mechanic said the same thing. I got 9 00:00:22,800 --> 00:00:24,560 Speaker 1: a good guy. I haven't brought it in for its 10 00:00:24,600 --> 00:00:26,920 Speaker 1: next round of oil change yet. Props bring it in 11 00:00:27,000 --> 00:00:29,440 Speaker 1: before that and let him do that. But the same thing. 12 00:00:29,640 --> 00:00:32,559 Speaker 1: Welcome to the radio home of Ron and Nanian the 13 00:00:32,600 --> 00:00:37,040 Speaker 1: Car Doctor, since this is where car owners the world 14 00:00:37,080 --> 00:00:41,599 Speaker 1: overturned to for their definitive opinion on automotive repair. If 15 00:00:41,640 --> 00:00:44,360 Speaker 1: your mechanics giving you a busy signal, pick up the 16 00:00:44,400 --> 00:00:48,040 Speaker 1: phone and call in. The garage doors are open, but 17 00:00:48,080 --> 00:00:50,720 Speaker 1: I am here to take their calls at eight five 18 00:00:50,280 --> 00:00:57,320 Speaker 1: five six and now running. Hey, it's not to start 19 00:00:57,320 --> 00:00:59,400 Speaker 1: your engines only welcome on any of the car Doctor 20 00:00:59,400 --> 00:01:02,320 Speaker 1: here at a five five five zero zero, Here to 21 00:01:02,360 --> 00:01:04,160 Speaker 1: take your calls and answer your question. If you've got 22 00:01:04,160 --> 00:01:06,240 Speaker 1: a problem make it the car doctor's problem. Pick up 23 00:01:06,240 --> 00:01:09,280 Speaker 1: the phone, give me a call, eight five zero nine 24 00:01:09,360 --> 00:01:12,440 Speaker 1: zero zero, whatever you've got going on, and fender defender 25 00:01:12,480 --> 00:01:15,000 Speaker 1: and door to door. It's, um, that's the way it's 26 00:01:15,000 --> 00:01:17,040 Speaker 1: gonna be. And that's just the way this whole you know, 27 00:01:17,080 --> 00:01:19,440 Speaker 1: it's it's it's funny, right I I said to Mikey 28 00:01:19,520 --> 00:01:22,360 Speaker 1: during the pause, because this is our second hour this week. Um, 29 00:01:22,440 --> 00:01:25,400 Speaker 1: you know it's it's there. There's something about the phones 30 00:01:25,640 --> 00:01:28,120 Speaker 1: and the calls today and the way the whole thing 31 00:01:28,200 --> 00:01:31,240 Speaker 1: is working. And then I realized, I think it's a 32 00:01:31,240 --> 00:01:34,440 Speaker 1: new moon tonight, like it's gonna be really dark tonight. 33 00:01:34,480 --> 00:01:36,440 Speaker 1: And then so this is the beginning of the next 34 00:01:36,480 --> 00:01:39,640 Speaker 1: moon starts tomorrow or the day after. And as it's 35 00:01:39,680 --> 00:01:41,280 Speaker 1: just about to go to the first phone call of 36 00:01:41,319 --> 00:01:44,160 Speaker 1: the day, the phone screen went blank. So all the 37 00:01:44,160 --> 00:01:46,759 Speaker 1: phones are gone. It's like it's just but that's okay, 38 00:01:46,800 --> 00:01:48,760 Speaker 1: because the car doctor is always repaired. Because a good 39 00:01:48,760 --> 00:01:51,880 Speaker 1: mechanic is always always prepared. You gotta be a good scout. 40 00:01:52,040 --> 00:01:54,040 Speaker 1: And I wanted to talk about this gentlemen by the 41 00:01:54,080 --> 00:01:56,600 Speaker 1: name of I'm probably gonna I'm probably gonna hurt his name, 42 00:01:56,640 --> 00:02:00,560 Speaker 1: but don't yogur um d o a any ogre from 43 00:02:00,680 --> 00:02:03,960 Speaker 1: let's see Merced County Times. We're a recent article. Uh, 44 00:02:04,000 --> 00:02:05,680 Speaker 1: this is May eight. This goes back a couple of 45 00:02:05,720 --> 00:02:08,680 Speaker 1: months about skilled out mechanics are close to rocket scientists. 46 00:02:08,680 --> 00:02:11,720 Speaker 1: We actually posted this on the Facebook page. Um, and 47 00:02:12,120 --> 00:02:16,800 Speaker 1: it's just an interesting look from someone that's a little older. 48 00:02:17,040 --> 00:02:21,320 Speaker 1: And he goes back and speaks about his perception of Yeah, 49 00:02:21,800 --> 00:02:25,600 Speaker 1: the good mechanics really are rocket scientists, and uh, it's 50 00:02:25,639 --> 00:02:27,480 Speaker 1: just we're gonna talk about that a little bit to sar. 51 00:02:27,560 --> 00:02:29,320 Speaker 1: But right now, let's get back to the phones. Let's 52 00:02:29,360 --> 00:02:30,800 Speaker 1: get to the phones while we can get to the 53 00:02:30,840 --> 00:02:34,440 Speaker 1: phones because they're working because the moon hasn't affected them. 54 00:02:34,760 --> 00:02:37,000 Speaker 1: Ray in New York City, How can I help you, sir? 55 00:02:38,919 --> 00:02:40,959 Speaker 1: He Ron? How you doing? First time called? A long 56 00:02:41,000 --> 00:02:45,360 Speaker 1: time listen? Thank you, sir. I have a question regarding 57 00:02:45,600 --> 00:02:51,360 Speaker 1: the Mitchell standard labor rate. Explain that to me because 58 00:02:51,720 --> 00:02:53,600 Speaker 1: I took my car in for service at a deal 59 00:02:53,720 --> 00:02:57,000 Speaker 1: at the Ford Dealer two thousand Ford Explorer like three 60 00:02:57,040 --> 00:03:00,280 Speaker 1: things done to it. Uh was time to saints a 61 00:03:00,280 --> 00:03:03,320 Speaker 1: b blood deal filter and stuff, and I find that 62 00:03:03,480 --> 00:03:07,359 Speaker 1: my bill I was way over charge for labor for 63 00:03:07,480 --> 00:03:10,920 Speaker 1: the amount of time that it was there for. Okay, 64 00:03:10,960 --> 00:03:14,720 Speaker 1: so give me some details. What's what what kind of 65 00:03:14,840 --> 00:03:19,160 Speaker 1: what kind of time were you charged for? Well, when 66 00:03:19,160 --> 00:03:21,920 Speaker 1: I break down the bill, because you know, most auto 67 00:03:21,960 --> 00:03:25,240 Speaker 1: stoven sills have a separate labor charge and part labor 68 00:03:25,280 --> 00:03:30,359 Speaker 1: and part okay, so the labor was according to the bill, 69 00:03:30,400 --> 00:03:38,160 Speaker 1: they get there one thur, so I divided up the 70 00:03:38,240 --> 00:03:40,360 Speaker 1: course of the labor by the hour was like came 71 00:03:40,440 --> 00:03:43,360 Speaker 1: up to like six or seven hours. But I recall 72 00:03:43,440 --> 00:03:45,120 Speaker 1: I was only there for like three and a half 73 00:03:45,160 --> 00:03:49,400 Speaker 1: to four Okay, So they did this while you wait? 74 00:03:49,800 --> 00:03:54,440 Speaker 1: Is what is the is the gist of it? Yeah, 75 00:03:54,480 --> 00:03:57,400 Speaker 1: this is like my second time I waited and I 76 00:03:57,520 --> 00:03:59,880 Speaker 1: normally drop it off and go to work, but this time, 77 00:04:00,200 --> 00:04:05,680 Speaker 1: you know, I waited. So you asked them, why are 78 00:04:05,680 --> 00:04:08,600 Speaker 1: you charging me? Let's let's round it up right, Let's say, 79 00:04:08,600 --> 00:04:10,440 Speaker 1: why are you charging me six hours? And I was 80 00:04:10,480 --> 00:04:17,920 Speaker 1: only here for three? Correct? And they said, what that's 81 00:04:17,920 --> 00:04:22,839 Speaker 1: the standard labory based on the type of job that's 82 00:04:22,880 --> 00:04:28,960 Speaker 1: being done. Okay, enough, feel filters done, spot plugs changed, 83 00:04:30,120 --> 00:04:33,000 Speaker 1: and the spot plug team, the spot plug change, and 84 00:04:33,040 --> 00:04:35,400 Speaker 1: the spot plugs and wire It seemed like the most 85 00:04:35,440 --> 00:04:39,320 Speaker 1: amount of hours, like four points and on the top 86 00:04:39,360 --> 00:04:42,240 Speaker 1: and up, like I would think that's like four hours, right, 87 00:04:43,760 --> 00:04:47,600 Speaker 1: you know, So I'm like, it wasn't. I was only 88 00:04:47,640 --> 00:04:49,599 Speaker 1: here for four hours. Let me let me ansk you 89 00:04:49,680 --> 00:04:52,520 Speaker 1: this question because there's an answer here, and I don't 90 00:04:52,520 --> 00:04:54,440 Speaker 1: know if you'll like it, but I'll tell you before 91 00:04:54,440 --> 00:04:57,000 Speaker 1: I answer. I just want to know what were you quoted? 92 00:04:57,640 --> 00:04:59,320 Speaker 1: Did you pay what you were quoted or was it 93 00:04:59,400 --> 00:05:05,400 Speaker 1: way over? No, when it was quoted to me before 94 00:05:05,440 --> 00:05:08,240 Speaker 1: I agreed to do the job, but I thought the 95 00:05:08,480 --> 00:05:11,960 Speaker 1: quote was probably the parts were expensive, you know, like 96 00:05:12,000 --> 00:05:14,800 Speaker 1: half the half of the cross in part right, So 97 00:05:14,800 --> 00:05:17,240 Speaker 1: so you know it was because of the dealership they 98 00:05:17,520 --> 00:05:20,039 Speaker 1: told you it was. They told you it was, and 99 00:05:20,040 --> 00:05:22,200 Speaker 1: you just assumed that it was more parts than labor 100 00:05:22,279 --> 00:05:24,640 Speaker 1: and so on. And then when you broke the bill down, 101 00:05:24,680 --> 00:05:26,400 Speaker 1: you went, wait a minute. I was here, I was 102 00:05:26,440 --> 00:05:29,800 Speaker 1: here three hours, and they charged me for sex, you know. 103 00:05:29,920 --> 00:05:32,640 Speaker 1: And when I see the price of the parts, and 104 00:05:32,680 --> 00:05:35,640 Speaker 1: then then I seem likely, you know, I I tell them, 105 00:05:35,640 --> 00:05:36,960 Speaker 1: because like I said, I've listened to you for a 106 00:05:36,960 --> 00:05:40,800 Speaker 1: long time. I tell them leave old parts in my car, 107 00:05:41,320 --> 00:05:46,279 Speaker 1: you know. Um, there was an unexpected of job that 108 00:05:46,360 --> 00:05:48,440 Speaker 1: I didn't expect to do because I only went in 109 00:05:48,480 --> 00:05:51,320 Speaker 1: there really for small pleas and field filtered. Then there 110 00:05:51,400 --> 00:05:54,600 Speaker 1: was something regarding the front Diffranchi of field was leaking 111 00:05:55,720 --> 00:05:59,320 Speaker 1: and that took the part. But that was very cheap 112 00:05:59,400 --> 00:06:04,400 Speaker 1: and the took less time than the spart plugs. So 113 00:06:05,000 --> 00:06:08,279 Speaker 1: did they If you look at the invoice, how many 114 00:06:08,360 --> 00:06:13,440 Speaker 1: technicians does it show on the ticket? One? One? Did 115 00:06:13,480 --> 00:06:17,880 Speaker 1: you ask them? Was it one technician or two? So 116 00:06:18,000 --> 00:06:20,680 Speaker 1: it was one because I could see that dealership could 117 00:06:20,920 --> 00:06:23,280 Speaker 1: I mean, yeah, they take that the other ship. They 118 00:06:23,440 --> 00:06:27,440 Speaker 1: take you to the cars, show you everything, uh, seeing 119 00:06:27,440 --> 00:06:29,479 Speaker 1: the same you go. You could see you can look 120 00:06:29,600 --> 00:06:31,760 Speaker 1: through the from the waiting area, you could see who's 121 00:06:31,800 --> 00:06:34,200 Speaker 1: touching the top and everything. You can see them working. 122 00:06:35,320 --> 00:06:37,559 Speaker 1: So it was the same guy on the pus throughout 123 00:06:37,600 --> 00:06:41,680 Speaker 1: the whole time. You know, four hours to do spark 124 00:06:41,760 --> 00:06:47,240 Speaker 1: plugs on anything today sounds excessive, So I don't know 125 00:06:47,360 --> 00:06:51,040 Speaker 1: if they're and and and some repair shops, not just dealerships, 126 00:06:51,040 --> 00:06:54,240 Speaker 1: but some repair shops have a cost multiplier where if 127 00:06:54,240 --> 00:06:57,720 Speaker 1: the book says it's an hour, they'll multiply it by 128 00:06:57,839 --> 00:07:00,440 Speaker 1: you know, three tents and they'll make it one point, Ray, 129 00:07:00,640 --> 00:07:03,359 Speaker 1: And I understand that too. There's a certain there's a 130 00:07:03,360 --> 00:07:06,760 Speaker 1: certain fudge factor because there's a certain element of it's 131 00:07:06,760 --> 00:07:10,160 Speaker 1: an estimate. It's it's what's it gonna really take to 132 00:07:10,200 --> 00:07:13,400 Speaker 1: do the job, based on age, RUSS, dirt, grit, contaminant 133 00:07:13,480 --> 00:07:17,800 Speaker 1: and so on. But I mean, from what you're telling me, 134 00:07:18,040 --> 00:07:20,520 Speaker 1: I'm not gonna I'm not gonna beat around the bush. 135 00:07:20,840 --> 00:07:23,400 Speaker 1: From what you're telling me, Ray, it it sounds like 136 00:07:23,520 --> 00:07:29,480 Speaker 1: you were overcharged. Its just something something doesn't make sense, 137 00:07:30,520 --> 00:07:33,200 Speaker 1: you know, typical opinion seal. If this is a front 138 00:07:33,280 --> 00:07:37,800 Speaker 1: pinion seal on and explorer, Yeah, you know, um an hour, 139 00:07:37,920 --> 00:07:40,160 Speaker 1: hour and a half not unusual. I gotta think the 140 00:07:40,240 --> 00:07:41,960 Speaker 1: drive shaft and with the drive shaft out of the way, 141 00:07:41,960 --> 00:07:43,680 Speaker 1: that's the bigger pan in the neck. Gotta you know, 142 00:07:43,720 --> 00:07:46,960 Speaker 1: break the opinion nut loose, check preload, pull it apart, 143 00:07:47,000 --> 00:07:49,280 Speaker 1: get the yolk off, clean the yolko up, maybe crocus 144 00:07:49,320 --> 00:07:51,440 Speaker 1: cloth it a little bit, get the old seal out, 145 00:07:51,480 --> 00:07:54,600 Speaker 1: put the new celn um. You know, there's a there's 146 00:07:54,600 --> 00:07:57,000 Speaker 1: a there's a little bit of a process there. Check 147 00:07:57,040 --> 00:07:59,200 Speaker 1: the fluid level. There's an hour and a half, maybe 148 00:07:59,280 --> 00:08:01,880 Speaker 1: two hours on a bad day. Uh, the car doesn't 149 00:08:01,880 --> 00:08:03,320 Speaker 1: want to agree with you. So you know at a 150 00:08:03,360 --> 00:08:06,520 Speaker 1: hundred and thirty eight, there's two fifty bucks in labor 151 00:08:06,960 --> 00:08:11,320 Speaker 1: plus a seal the seal kids probably bucks. Um, you 152 00:08:11,360 --> 00:08:14,720 Speaker 1: know that's probably a realistic number. Spark plugs on an 153 00:08:14,720 --> 00:08:21,400 Speaker 1: explorer A was it a four oh? Okay? So if 154 00:08:21,440 --> 00:08:25,360 Speaker 1: a four oh explorer maybe where I'm trying to think 155 00:08:25,360 --> 00:08:27,080 Speaker 1: of what book time is. It's been one of us. 156 00:08:27,200 --> 00:08:31,000 Speaker 1: We've seen bad spark plugs on one of those. Um, 157 00:08:31,320 --> 00:08:37,360 Speaker 1: you know, maybe it's got it should be changed in 158 00:08:37,520 --> 00:08:44,760 Speaker 1: n I have, but you know, maybe maybe spark plugs 159 00:08:44,760 --> 00:08:47,520 Speaker 1: are you know, hour and a half two hours, not four. 160 00:08:49,320 --> 00:08:51,800 Speaker 1: You know, I could see I could see now I'll 161 00:08:51,840 --> 00:08:55,280 Speaker 1: say it like this. I could see, you know, three 162 00:08:55,320 --> 00:08:58,840 Speaker 1: or four hours of time of doing spark plugs. Fuel filter, filter, throttle, 163 00:08:58,920 --> 00:09:02,240 Speaker 1: body cleaning, all right, you know maybe some of the 164 00:09:02,280 --> 00:09:04,720 Speaker 1: other filters, air filter, cabin filter, that kind of stuff, 165 00:09:04,720 --> 00:09:09,079 Speaker 1: you know, sort of packaging together. Labor guides Labor guides 166 00:09:09,280 --> 00:09:14,000 Speaker 1: to your original question. Labor guides are just what it implies. 167 00:09:14,679 --> 00:09:17,920 Speaker 1: It's a guide. It's an estimate, it's a it's a 168 00:09:18,000 --> 00:09:21,520 Speaker 1: guess as to you know, based on time and condition, 169 00:09:22,600 --> 00:09:26,199 Speaker 1: and you know they're there within their obligation. They've got 170 00:09:26,200 --> 00:09:27,920 Speaker 1: to sort of break this out. You know, how do 171 00:09:27,960 --> 00:09:30,680 Speaker 1: we go from you're there four hours, but you're charging 172 00:09:30,720 --> 00:09:34,400 Speaker 1: the six almost seven? All right, you can't argue, you 173 00:09:34,440 --> 00:09:37,000 Speaker 1: can't argue with the rate. That's their cost of doing business. 174 00:09:37,040 --> 00:09:39,720 Speaker 1: It's a hundred and thirty eight dollars an hour. That's 175 00:09:39,720 --> 00:09:47,200 Speaker 1: that's the game. All right, You got you gotta right, 176 00:09:47,920 --> 00:09:52,000 Speaker 1: you know, I just to me, that just sounds and 177 00:09:52,000 --> 00:09:55,840 Speaker 1: and in all fairness, okay, my experience has been when 178 00:09:55,840 --> 00:09:59,679 Speaker 1: the book says two hours, it usually takes three. You know, 179 00:09:59,760 --> 00:10:02,160 Speaker 1: it's the book is the book is? The book is 180 00:10:02,240 --> 00:10:05,440 Speaker 1: never that generous where you're beating the book. You know, 181 00:10:05,480 --> 00:10:07,760 Speaker 1: in the old days, you got into the habit. You've 182 00:10:07,800 --> 00:10:10,120 Speaker 1: done the job a hundred times, you could you could 183 00:10:10,160 --> 00:10:12,200 Speaker 1: beat the book. You could beat the book by a bit, 184 00:10:12,760 --> 00:10:15,480 Speaker 1: all right, But you know it depends on the job, 185 00:10:15,559 --> 00:10:19,400 Speaker 1: depends on the car company, depends on condition. But something 186 00:10:19,520 --> 00:10:25,280 Speaker 1: like this, I'm thinking, I'm thinking there's there's two and 187 00:10:25,320 --> 00:10:28,520 Speaker 1: a half three hours of billable time, not counting opinion seal, 188 00:10:29,160 --> 00:10:31,480 Speaker 1: but between the spark plugs and filters, maybe there's two 189 00:10:31,480 --> 00:10:33,760 Speaker 1: and a half three hours of billable time, and it 190 00:10:33,840 --> 00:10:37,320 Speaker 1: sounds like they build you double that and that doesn't 191 00:10:37,360 --> 00:10:40,120 Speaker 1: make any sense to me. I would try and have it. 192 00:10:40,400 --> 00:10:43,679 Speaker 1: I would try and have a better conversation with him. 193 00:10:43,760 --> 00:10:47,599 Speaker 1: So I did speak to the observe its manager and 194 00:10:47,600 --> 00:10:52,640 Speaker 1: and then he mentioned something about, uh, you know, it 195 00:10:52,800 --> 00:10:57,760 Speaker 1: also be depends on who which mechanic is working on it. 196 00:10:58,120 --> 00:11:01,320 Speaker 1: And I was He's like, you know, I had he said, 197 00:11:01,320 --> 00:11:06,240 Speaker 1: I had my top guy working on it, you know, so, uh, 198 00:11:06,280 --> 00:11:09,839 Speaker 1: you know, he did it in less time for his work, 199 00:11:09,920 --> 00:11:13,240 Speaker 1: for his average or whatever guy could have worked on 200 00:11:13,280 --> 00:11:15,960 Speaker 1: it because it's more time. And that's something about the 201 00:11:16,000 --> 00:11:21,200 Speaker 1: heads of that gear Explora with plug could have you know, 202 00:11:21,520 --> 00:11:25,720 Speaker 1: could have um problem. So this is a the experience 203 00:11:25,760 --> 00:11:28,439 Speaker 1: of the mechanics they're They're saying, this is a three valve, 204 00:11:28,559 --> 00:11:34,439 Speaker 1: this is a three valve plug motor um it's the four. 205 00:11:34,720 --> 00:11:36,559 Speaker 1: I don't know if it is a three to four 206 00:11:36,640 --> 00:11:41,680 Speaker 1: point oh the six if this is if this is 207 00:11:41,720 --> 00:11:45,200 Speaker 1: the problematic four oh where the plug can break in 208 00:11:45,200 --> 00:11:48,480 Speaker 1: the head, Is that what they're saying. Yeah, I've heard 209 00:11:48,480 --> 00:11:50,280 Speaker 1: of that too. Yes, I've heard it that even before 210 00:11:50,320 --> 00:11:54,120 Speaker 1: I had it done. Heard of that I still don't see, 211 00:11:55,840 --> 00:11:58,160 Speaker 1: you know, I can. I can. Well, then then book 212 00:11:58,200 --> 00:12:00,800 Speaker 1: time they neither book time is raw or something's wrong 213 00:12:00,840 --> 00:12:03,320 Speaker 1: with this process. Either that or they've got a procedure 214 00:12:03,360 --> 00:12:07,360 Speaker 1: that they're doing something faster and simpler. Um, something doesn't 215 00:12:07,360 --> 00:12:10,160 Speaker 1: make any sense. You need a better explanation. Either that 216 00:12:10,280 --> 00:12:12,319 Speaker 1: or they just you happen to stumble upon the one 217 00:12:12,360 --> 00:12:14,120 Speaker 1: job they can do faster than the book. And if 218 00:12:14,280 --> 00:12:16,760 Speaker 1: the book says four hours and or two hours, but 219 00:12:17,080 --> 00:12:18,560 Speaker 1: they did it in four of the book says eight 220 00:12:18,559 --> 00:12:20,440 Speaker 1: and they did it in four. It's it's all a 221 00:12:20,440 --> 00:12:22,760 Speaker 1: matter of what book time is. You're gonna have to 222 00:12:22,760 --> 00:12:25,280 Speaker 1: go back and uh, you know what, do this? Take 223 00:12:25,320 --> 00:12:30,400 Speaker 1: my email Ron at card Doctor show dot com if 224 00:12:30,440 --> 00:12:32,080 Speaker 1: can you can you send me can you send me 225 00:12:32,120 --> 00:12:33,599 Speaker 1: a copy of that invoice? I kind of want to 226 00:12:33,640 --> 00:12:37,800 Speaker 1: see this, all right, And you know, I'm not saying 227 00:12:37,800 --> 00:12:40,000 Speaker 1: they did anything wrong, but let's let's let me see it. 228 00:12:40,080 --> 00:12:41,880 Speaker 1: Let me look at the vin let me look up 229 00:12:41,880 --> 00:12:43,560 Speaker 1: at labor times, and maybe I can explain it to 230 00:12:43,640 --> 00:12:45,920 Speaker 1: you in a better manner, and uh, you know, clear 231 00:12:45,960 --> 00:12:47,520 Speaker 1: the year have and and and then we'll kind of 232 00:12:47,520 --> 00:12:50,600 Speaker 1: go from there, all right, Ray, Yeah, yeah, and the 233 00:12:50,679 --> 00:12:57,120 Speaker 1: service manager did throw in three. Okay, so he's trying. 234 00:12:57,520 --> 00:12:59,200 Speaker 1: Let me send me the bell m up against the clock. 235 00:12:59,240 --> 00:13:01,080 Speaker 1: I gotta go, but send me the bill. Let me 236 00:13:01,120 --> 00:13:03,040 Speaker 1: take a look at it, and then we can I 237 00:13:03,080 --> 00:13:04,960 Speaker 1: can maybe dope this out for you a little bit better. 238 00:13:04,960 --> 00:13:07,679 Speaker 1: All right, kiddo, stay tightened. Well, we'll figure it out. 239 00:13:08,000 --> 00:13:11,040 Speaker 1: Five zero zero. The car doctor is coming right back. 240 00:13:11,080 --> 00:13:21,240 Speaker 1: Don't go away for the best in car advice. Give 241 00:13:21,360 --> 00:13:24,880 Speaker 1: Ron a call eight five five five zero nine zero 242 00:13:25,040 --> 00:13:29,720 Speaker 1: zero now BacT, Mikey. I'm afraid to take any more 243 00:13:29,760 --> 00:13:33,240 Speaker 1: calls today. It's a new Moon show. Um, weird things 244 00:13:33,280 --> 00:13:35,840 Speaker 1: happened on you know, weird things happen on radio, new 245 00:13:35,880 --> 00:13:40,360 Speaker 1: moon shows and full moon shows, and you can just like, 246 00:13:40,400 --> 00:13:42,560 Speaker 1: I'm almost afraid to just go into the next call. 247 00:13:42,640 --> 00:13:44,960 Speaker 1: I have no idea what it's about. I'm just saying that, 248 00:13:46,040 --> 00:13:49,720 Speaker 1: let's go see what happens. You're ready, okay, Dodge in Maryland. 249 00:13:49,840 --> 00:13:52,560 Speaker 1: Eure up next with the car doctor. How can I help? Yeah, 250 00:13:52,640 --> 00:13:58,600 Speaker 1: you're living dangerously today. Oh you know, if Walt from 251 00:13:58,640 --> 00:14:03,160 Speaker 1: Hawaii calls, my day will be So I'm calling that. 252 00:14:03,320 --> 00:14:08,280 Speaker 1: The previous uh segment in the all those storage. I'm 253 00:14:08,320 --> 00:14:10,760 Speaker 1: sure you're well aware of. There's a lot of gas 254 00:14:10,760 --> 00:14:16,040 Speaker 1: stations have through the country that's sell ethanol free gas. 255 00:14:16,080 --> 00:14:19,120 Speaker 1: So if you're gonna store anything, you make the trip 256 00:14:19,200 --> 00:14:22,840 Speaker 1: and get some ethanol free gas a gas station or 257 00:14:22,840 --> 00:14:26,960 Speaker 1: allow the little airports carry it if you can find it, 258 00:14:27,040 --> 00:14:29,560 Speaker 1: all right, because you know certain parts of the country 259 00:14:29,600 --> 00:14:32,520 Speaker 1: don't have ethanol free gas. They got it in New Jersey, 260 00:14:32,560 --> 00:14:35,720 Speaker 1: but they don't have it in Delaware, but they have 261 00:14:35,920 --> 00:14:40,280 Speaker 1: it at the airports because you can't put ethanol gas 262 00:14:40,320 --> 00:14:43,960 Speaker 1: and your little airplane but ethanol. But but airline gas. 263 00:14:43,960 --> 00:14:47,800 Speaker 1: Airplane gas is so much more expensive, isn't it. We're 264 00:14:47,840 --> 00:14:51,440 Speaker 1: talking about storage here, What do you need a couple 265 00:14:51,440 --> 00:14:54,240 Speaker 1: of gowns? Well, but what are you gonna do drain 266 00:14:54,320 --> 00:14:56,080 Speaker 1: the system of all the gas that's in it and 267 00:14:56,080 --> 00:14:59,880 Speaker 1: then put this in. You're gonna run your vehicle to 268 00:15:00,000 --> 00:15:02,000 Speaker 1: it's really low, and then you're gonna put in a 269 00:15:02,000 --> 00:15:07,640 Speaker 1: few gallons of this And yeah, exactly, that's cheaper than tearing. No, no, 270 00:15:07,720 --> 00:15:09,920 Speaker 1: wait a minute, Thodge, because we're gonna we're gonna agree 271 00:15:09,920 --> 00:15:13,560 Speaker 1: to disagree here, all right. Um, wouldn't it make more 272 00:15:13,640 --> 00:15:16,440 Speaker 1: sense to pour in a bottle of fuel stabilizer at 273 00:15:16,440 --> 00:15:18,640 Speaker 1: a lower cost than go fill up your car with 274 00:15:19,080 --> 00:15:21,240 Speaker 1: or put five gallons of airplane fuel on your tank 275 00:15:21,320 --> 00:15:24,640 Speaker 1: just to prevent it doesn't have to be airplane fuel. 276 00:15:24,760 --> 00:15:28,400 Speaker 1: Hawlongs is a stabilizer actually at you know what on 277 00:15:28,920 --> 00:15:31,440 Speaker 1: if it was me, I trying to eliminate the alcohol, 278 00:15:31,520 --> 00:15:34,680 Speaker 1: which is essentially the problem from the get go. Well, 279 00:15:34,720 --> 00:15:38,000 Speaker 1: I agree with you, all right, listen my ideas, my 280 00:15:38,120 --> 00:15:40,480 Speaker 1: ideas when it comes to storage, just don't store the car. 281 00:15:40,600 --> 00:15:43,560 Speaker 1: Drive it year round, which is which eliminates the problem altogether. 282 00:15:44,160 --> 00:15:46,760 Speaker 1: Depending where you live, right or just started up in 283 00:15:46,800 --> 00:15:48,560 Speaker 1: the garage, you have to do that. If you're a 284 00:15:48,560 --> 00:15:50,200 Speaker 1: car guy, you have to start the car once or 285 00:15:50,240 --> 00:15:52,760 Speaker 1: twice or three times in the winter. We we call 286 00:15:52,840 --> 00:15:55,960 Speaker 1: that the winter equinox. You go outside, you open the 287 00:15:55,960 --> 00:15:58,920 Speaker 1: garage doors, all right, you get you get, you get 288 00:15:58,960 --> 00:16:01,520 Speaker 1: a couple of your favorite hot beverage, whatever that might be, 289 00:16:02,240 --> 00:16:03,880 Speaker 1: and you stand out there. You run the car, You 290 00:16:03,920 --> 00:16:05,600 Speaker 1: play some rock and roll music. You run it for 291 00:16:05,640 --> 00:16:07,840 Speaker 1: about a half hour, circulated everything. You move it back 292 00:16:07,840 --> 00:16:10,680 Speaker 1: three inches, you're moving forward three inches, and you shut 293 00:16:10,680 --> 00:16:16,600 Speaker 1: it off, you know, and that's slower. In August, Well, 294 00:16:18,120 --> 00:16:22,000 Speaker 1: see Now the snowblower, though, is easier the snowblower if 295 00:16:22,080 --> 00:16:27,400 Speaker 1: you are dedicated. Okay, you can get alcohol free fuel 296 00:16:28,040 --> 00:16:31,240 Speaker 1: even at the local supply house, hardware store, home depot, lows, 297 00:16:31,280 --> 00:16:35,960 Speaker 1: all those places, they all have that they have not 298 00:16:36,080 --> 00:16:38,280 Speaker 1: synthetic gas. I actually have it at home for the 299 00:16:38,280 --> 00:16:40,400 Speaker 1: blowers I keep. I don't use fant all. I don't 300 00:16:40,480 --> 00:16:43,240 Speaker 1: use pump gas and in my blower or my little 301 00:16:43,280 --> 00:16:45,240 Speaker 1: hedge trimmer, which they don't let me use because I 302 00:16:45,560 --> 00:16:47,360 Speaker 1: that's that's a whole another story how that ended up. 303 00:16:47,600 --> 00:16:51,320 Speaker 1: But um, you know you can get alcohol free fuel 304 00:16:51,360 --> 00:16:54,040 Speaker 1: and smaller containers and how much you use the snowblower. 305 00:16:54,080 --> 00:16:58,600 Speaker 1: That that that kind of makes sense. All right, I'm listen. 306 00:16:58,680 --> 00:17:01,600 Speaker 1: I'm not arguing. I get what you're saying. You're not wrong, 307 00:17:01,960 --> 00:17:05,840 Speaker 1: But there's also a point of practicality of what's easier 308 00:17:05,880 --> 00:17:08,520 Speaker 1: to do. Go buy a bottle of stable fuel stabilizer 309 00:17:08,560 --> 00:17:10,240 Speaker 1: at the local supply house, put it in the tank. 310 00:17:10,280 --> 00:17:14,040 Speaker 1: You're done. Or drive to the airport. Not everybody has 311 00:17:14,040 --> 00:17:17,760 Speaker 1: an airport around them, and there's a little air force everywhere. 312 00:17:17,760 --> 00:17:21,280 Speaker 1: It's for me, I'm driving into Maryland. I'm getting a 313 00:17:21,280 --> 00:17:23,680 Speaker 1: couple of gowns alcohol free gas. But you know it's 314 00:17:23,680 --> 00:17:27,760 Speaker 1: great about this country. You do what you want, brother, 315 00:17:28,040 --> 00:17:30,920 Speaker 1: all right, and you're not wrong. You know it's it's 316 00:17:31,080 --> 00:17:33,760 Speaker 1: it's listen. This is no different than the conversation when 317 00:17:33,800 --> 00:17:36,120 Speaker 1: somebody asks me how often should I change my oil? 318 00:17:36,160 --> 00:17:38,600 Speaker 1: Should I change my oil based on what the manufacturer says? 319 00:17:39,040 --> 00:17:40,919 Speaker 1: And how long will oil last? And how long the 320 00:17:40,960 --> 00:17:45,240 Speaker 1: oil filters last? You know what, I think the greater 321 00:17:45,320 --> 00:17:49,199 Speaker 1: majority of people are on an individual oil and filter 322 00:17:49,359 --> 00:17:52,720 Speaker 1: change basis. Everybody's a little different, right, But I don't 323 00:17:52,720 --> 00:17:56,240 Speaker 1: know how many listeners does this show have? Three, four, six, 324 00:17:56,440 --> 00:17:58,239 Speaker 1: maybe eight on a good day. I'd have to give 325 00:17:58,280 --> 00:18:01,840 Speaker 1: out too many detailed analysis different oil changes in its heart. 326 00:18:01,880 --> 00:18:04,159 Speaker 1: So you try to lump things into masses when it 327 00:18:04,200 --> 00:18:07,520 Speaker 1: comes to fuel. Listen, put a bottle of stable in 328 00:18:07,600 --> 00:18:11,000 Speaker 1: the tank, um, just like we were talking about, and 329 00:18:11,400 --> 00:18:13,680 Speaker 1: call it a day. And at that point you know 330 00:18:13,720 --> 00:18:15,040 Speaker 1: you don't have to drive to the airport or going 331 00:18:15,080 --> 00:18:17,840 Speaker 1: anywhere else. Dodge, I always appreciate the calls and the information. 332 00:18:18,119 --> 00:18:20,280 Speaker 1: You are part of my new Moon radio shows. I 333 00:18:20,280 --> 00:18:22,800 Speaker 1: can tell I'm modinating the car Doctor. I'll be back 334 00:18:22,880 --> 00:18:42,520 Speaker 1: right after this. Welcome back, run in any of The 335 00:18:42,560 --> 00:18:46,080 Speaker 1: Car Doctor. This is the Witching hour. This is that 336 00:18:46,320 --> 00:18:50,119 Speaker 1: time in the show when all things kind of transpire 337 00:18:50,160 --> 00:18:53,040 Speaker 1: and go dark. How's that, Mikey? That was a good 338 00:18:53,080 --> 00:18:56,080 Speaker 1: open hunh for a New Moon show? That wasn't bad. Um. 339 00:18:56,119 --> 00:18:57,959 Speaker 1: We're a little scared this hour, folks, if you're new 340 00:18:58,000 --> 00:19:00,200 Speaker 1: and just listening and tuning in, because it's definitely only 341 00:19:00,800 --> 00:19:05,720 Speaker 1: a New Moon show and the calls are just New moonish, 342 00:19:06,920 --> 00:19:10,160 Speaker 1: Sam Illinois, the pressure is on, babe. Give me, give 343 00:19:10,200 --> 00:19:12,680 Speaker 1: me a normal question. Welcome to the Car Doctor. How 344 00:19:12,680 --> 00:19:15,320 Speaker 1: can I help? Thank you? Thank you for having me on. 345 00:19:16,640 --> 00:19:20,280 Speaker 1: Great show, by the way, thank you excellent. Um. I 346 00:19:20,359 --> 00:19:28,520 Speaker 1: have a two I L and the um all of 347 00:19:28,560 --> 00:19:38,600 Speaker 1: a sudden, the doors, the windows via the remote or 348 00:19:39,840 --> 00:19:44,200 Speaker 1: the door switches, especially the backdoors. I can't even open 349 00:19:44,240 --> 00:19:48,679 Speaker 1: them up. So let me get this right. The cars, 350 00:19:48,960 --> 00:19:53,920 Speaker 1: the car is acting like it's haunted. Yeah, on the 351 00:19:53,760 --> 00:19:56,439 Speaker 1: on the New Moon on the New Moon edition of 352 00:19:56,480 --> 00:20:02,960 Speaker 1: the Car Doctor. Wh Um. The other thing is the 353 00:20:03,000 --> 00:20:09,000 Speaker 1: all all the computers have been flashed, um, and the 354 00:20:09,080 --> 00:20:12,040 Speaker 1: guy that I go to still can't figure it out. 355 00:20:12,160 --> 00:20:17,480 Speaker 1: Why what's going on with it? The key works? The 356 00:20:17,560 --> 00:20:22,840 Speaker 1: key uh works? The trans underworks, you know, it's it's talking. 357 00:20:24,200 --> 00:20:26,239 Speaker 1: So it's not a problem with the key. It's just 358 00:20:26,520 --> 00:20:31,280 Speaker 1: the windows and the doors I can open. The other 359 00:20:31,359 --> 00:20:33,479 Speaker 1: thing is the driver's door. I can open it from 360 00:20:33,520 --> 00:20:37,960 Speaker 1: the outside unlock it. And he says that that shouldn't 361 00:20:38,000 --> 00:20:40,920 Speaker 1: be happening right now way and things are going and 362 00:20:41,000 --> 00:20:45,720 Speaker 1: said it shouldn't be working that way. So I am no, 363 00:20:46,240 --> 00:20:48,359 Speaker 1: I'm at a loss right now and I'm trying to 364 00:20:48,359 --> 00:20:50,359 Speaker 1: avoid it taking it to the Look, okay, we have 365 00:20:50,400 --> 00:20:54,800 Speaker 1: two choices. All right, you're ready, Yeah, the first well 366 00:20:54,960 --> 00:20:58,800 Speaker 1: maybe right, wait, wait, we can't wait to see what 367 00:20:58,880 --> 00:21:00,720 Speaker 1: next weekend's show is. Like is next week and we'll 368 00:21:00,760 --> 00:21:03,160 Speaker 1: be leading up to the full moon, so this could 369 00:21:03,160 --> 00:21:04,639 Speaker 1: be even worse. You know, I'll be like, I'll be 370 00:21:04,640 --> 00:21:06,200 Speaker 1: sitting here, the have to strip me in the chair. 371 00:21:06,760 --> 00:21:11,760 Speaker 1: So you know, understand, this is all modules and and 372 00:21:11,840 --> 00:21:16,000 Speaker 1: communication and and and and speaking to one another. The 373 00:21:16,640 --> 00:21:20,520 Speaker 1: key player with the doorlock actuators is what what they 374 00:21:20,600 --> 00:21:24,440 Speaker 1: call the general module. The general module sends a voltage 375 00:21:24,480 --> 00:21:29,880 Speaker 1: signal to the lock actuators to lock and unlock the car. Now, 376 00:21:29,960 --> 00:21:32,720 Speaker 1: if the general module is acting up and seems to 377 00:21:32,720 --> 00:21:35,560 Speaker 1: be possessed and have a mind of its own. It 378 00:21:35,640 --> 00:21:38,920 Speaker 1: will it will unlock the doors, lock the doors. It 379 00:21:38,960 --> 00:21:41,280 Speaker 1: will prevent the doors from being unlocked, it will prevent 380 00:21:41,320 --> 00:21:43,639 Speaker 1: the doors the door knobs from being pulled on, because 381 00:21:43,640 --> 00:21:46,520 Speaker 1: it'll apply the actuators into the opposition when they're not 382 00:21:46,560 --> 00:21:51,400 Speaker 1: supposed to. So the general module has to be considered now. 383 00:21:51,560 --> 00:21:54,239 Speaker 1: One of the things they could try, um if they 384 00:21:54,240 --> 00:21:56,520 Speaker 1: don't have another seven forty sitting next to it, and 385 00:21:56,800 --> 00:21:58,280 Speaker 1: I know a lot of shops will just swap a 386 00:21:58,359 --> 00:22:00,800 Speaker 1: module just and flesh it and see, you know, will 387 00:22:00,880 --> 00:22:04,879 Speaker 1: that work? Um? Is they can check in putting output 388 00:22:05,000 --> 00:22:07,720 Speaker 1: signal from the general module or look or look for 389 00:22:08,240 --> 00:22:11,640 Speaker 1: data impulses to see is the general module sending out 390 00:22:11,680 --> 00:22:15,399 Speaker 1: commands when it's not supposed to? All right, this is 391 00:22:15,560 --> 00:22:17,960 Speaker 1: you know, what you're driving is not an one will bill. 392 00:22:18,000 --> 00:22:20,080 Speaker 1: What you're driving is a is a computer network with 393 00:22:20,119 --> 00:22:24,480 Speaker 1: four tires and an engine, all right? And there's there 394 00:22:24,520 --> 00:22:29,760 Speaker 1: are more computers in a seven forty BMW for for 395 00:22:29,840 --> 00:22:32,280 Speaker 1: that year vehicle. There are more computers in that car 396 00:22:32,320 --> 00:22:34,280 Speaker 1: than I think any of the car at that time period. 397 00:22:34,440 --> 00:22:37,640 Speaker 1: I think the number was a D and fourteen. If 398 00:22:37,640 --> 00:22:41,600 Speaker 1: I recall correctly, it's it's some ridiculous amount. You know, 399 00:22:41,680 --> 00:22:44,280 Speaker 1: when they talk about BMW's and that their rocket ships, 400 00:22:44,480 --> 00:22:47,200 Speaker 1: that's the car they were talking about, all right, that thing. 401 00:22:47,280 --> 00:22:50,040 Speaker 1: That thing makes the Challenger look like a biplane. Um, 402 00:22:50,320 --> 00:22:52,720 Speaker 1: the Space Shuttle looks like a biplane. So it's it's 403 00:22:52,840 --> 00:22:56,200 Speaker 1: it's just that complicated. So we want to pay attention 404 00:22:56,200 --> 00:22:59,880 Speaker 1: to the general module. We want to be aware. Could 405 00:22:59,880 --> 00:23:04,880 Speaker 1: the driver's door switch be at fault? Because the driver's 406 00:23:04,880 --> 00:23:08,119 Speaker 1: door switch is a main input because think about it, right, 407 00:23:08,160 --> 00:23:10,560 Speaker 1: it's it's looking to see the driver's door open, I 408 00:23:10,600 --> 00:23:14,080 Speaker 1: should unlock the locks. If the driver's door is reporting open, 409 00:23:15,600 --> 00:23:17,640 Speaker 1: it may it may start to unlock the locks when 410 00:23:17,640 --> 00:23:20,080 Speaker 1: it's not supposed to. However, you would think it should 411 00:23:20,119 --> 00:23:25,640 Speaker 1: trigger the dome light, which I bet it's not, is it. 412 00:23:28,040 --> 00:23:31,080 Speaker 1: I don't know, right, you would think because you open 413 00:23:31,160 --> 00:23:36,680 Speaker 1: the door, the switch opens. So so we've got to 414 00:23:36,720 --> 00:23:39,680 Speaker 1: start to think in terms of inputs and modules and 415 00:23:39,840 --> 00:23:42,200 Speaker 1: you know where we could be going as far as 416 00:23:42,680 --> 00:23:45,720 Speaker 1: you know what's happening and when. Um, here's a classic 417 00:23:45,760 --> 00:23:48,440 Speaker 1: case of can your mechanic duplicated? If you were to 418 00:23:48,520 --> 00:23:53,320 Speaker 1: keep the car and drive it. He you mean the 419 00:23:53,400 --> 00:23:59,400 Speaker 1: problem problem I mean, the problem is there's not intermittent. 420 00:23:59,560 --> 00:24:04,080 Speaker 1: It's a it's a hard failure. It's a hard failure. Okay, 421 00:24:04,080 --> 00:24:08,320 Speaker 1: oh good, it's oh good. Oh, then it's a. Then 422 00:24:08,359 --> 00:24:12,960 Speaker 1: it's a. Then it's an easier card. Effects well I 423 00:24:12,960 --> 00:24:15,439 Speaker 1: was hoping it was. But he's scratching his head now. So, 424 00:24:15,520 --> 00:24:19,200 Speaker 1: like I said, after the flashing, and so he's got 425 00:24:19,200 --> 00:24:22,160 Speaker 1: to be But he's got to be a pretty competent 426 00:24:22,200 --> 00:24:26,600 Speaker 1: shop if he can flash a BMW, yeah, he's got 427 00:24:26,920 --> 00:24:32,719 Speaker 1: he's got the right equipment. So um, but I'll mention 428 00:24:32,760 --> 00:24:35,119 Speaker 1: the stuff that you're mentioned, so you know it's the 429 00:24:35,160 --> 00:24:37,560 Speaker 1: general module is the is the brains of the of 430 00:24:37,640 --> 00:24:40,920 Speaker 1: the lock actuator system in that vehicle. So that's that's 431 00:24:40,920 --> 00:24:45,240 Speaker 1: the first choice. Now the second choice. All right, you're 432 00:24:45,320 --> 00:24:47,280 Speaker 1: where what part of the country are you? You're Illinois? 433 00:24:47,600 --> 00:24:52,200 Speaker 1: Is it like a rural is it a rural area? Yeah? 434 00:24:52,359 --> 00:24:54,680 Speaker 1: So yeah, you have to drive out into the country 435 00:24:55,240 --> 00:24:58,000 Speaker 1: and find the first rock wall with a tall oak 436 00:24:58,040 --> 00:25:01,560 Speaker 1: tree silhouetted against them and the it's sky. All right. 437 00:25:02,080 --> 00:25:05,840 Speaker 1: You have to drive around the tree clockwise three times 438 00:25:06,160 --> 00:25:09,520 Speaker 1: while rubbing your belly button and holding a candle outside 439 00:25:09,560 --> 00:25:12,240 Speaker 1: the window to see if it will go out all right, 440 00:25:12,880 --> 00:25:15,040 Speaker 1: and then you have to wait for the headless horsemen 441 00:25:15,080 --> 00:25:18,359 Speaker 1: to appear, and when it does, the car is cured, 442 00:25:19,160 --> 00:25:21,720 Speaker 1: all right. Not to make this, not to make this difficult, 443 00:25:21,840 --> 00:25:25,440 Speaker 1: I would try to talk into your mechanic. That's probably easier. Um, 444 00:25:25,520 --> 00:25:27,200 Speaker 1: it might be it might be tough to find the 445 00:25:27,280 --> 00:25:31,119 Speaker 1: right field in the middle of Illinois somewhere. So you know, 446 00:25:31,240 --> 00:25:34,240 Speaker 1: I enjoyed the call so and I'm almost afraid to 447 00:25:34,320 --> 00:25:37,680 Speaker 1: let you go because you were the first as normal 448 00:25:37,720 --> 00:25:44,639 Speaker 1: call the day and that says something today I'm hoping. 449 00:25:44,880 --> 00:25:49,399 Speaker 1: So alright, alright, sir, listen, pleasure again. It's a great show. 450 00:25:49,640 --> 00:25:53,040 Speaker 1: Thank you, You're welcome. Bye bye, Mikey. What do you 451 00:25:53,040 --> 00:25:55,119 Speaker 1: think that was like a normal I bet you there 452 00:25:55,160 --> 00:25:57,639 Speaker 1: is a somebody somewhere in Illinois. Somebody's looking for an 453 00:25:57,680 --> 00:26:02,200 Speaker 1: oak tree now with a corn field, and you're listening 454 00:26:02,240 --> 00:26:04,480 Speaker 1: to the changes of site sound in mind as we 455 00:26:04,520 --> 00:26:08,760 Speaker 1: all lose ours store with the key of imagination. Well 456 00:26:08,800 --> 00:26:11,200 Speaker 1: there you go. That show still scares the heck out 457 00:26:11,200 --> 00:26:12,639 Speaker 1: of me. And how come, as long as we're on 458 00:26:12,640 --> 00:26:15,359 Speaker 1: the subject, you ever noticed the Twilight Zone is always 459 00:26:15,400 --> 00:26:19,720 Speaker 1: on at like eleven or midnight? I'm old, and I 460 00:26:19,760 --> 00:26:22,040 Speaker 1: still can't watch that show. And I'm definitely old. I'm 461 00:26:22,040 --> 00:26:24,359 Speaker 1: not watching that show at midnight Saturday night. You know, 462 00:26:24,400 --> 00:26:26,560 Speaker 1: the leaves rustle in October, you get away from me. 463 00:26:26,640 --> 00:26:30,280 Speaker 1: I you know, true story, right, you talk about things 464 00:26:30,280 --> 00:26:33,159 Speaker 1: that go bump in the night. When I first started 465 00:26:33,160 --> 00:26:36,719 Speaker 1: the business with the shop, right and going back thirty 466 00:26:36,760 --> 00:26:40,600 Speaker 1: five years, I was I was renting space from a 467 00:26:40,680 --> 00:26:43,240 Speaker 1: limousine company, so I was in the front half of 468 00:26:43,240 --> 00:26:46,080 Speaker 1: the building and I would fix their limousines by day, 469 00:26:46,320 --> 00:26:49,160 Speaker 1: and then they slowly became a limousine and hearse company. 470 00:26:49,960 --> 00:26:53,880 Speaker 1: All right, Right, I was fixing hearses. Now you can 471 00:26:53,920 --> 00:26:57,960 Speaker 1: fix a hearse. It's okay, I mean it's maybe. This 472 00:26:58,000 --> 00:27:00,840 Speaker 1: is a good New Moon story, good New Moons show story. 473 00:27:00,960 --> 00:27:03,040 Speaker 1: So you can fix a hearse any time of the day. 474 00:27:03,119 --> 00:27:07,000 Speaker 1: It doesn't bother you. Right, But as the hours get 475 00:27:07,080 --> 00:27:08,879 Speaker 1: longer into the night, because you would work. You know, 476 00:27:08,920 --> 00:27:11,080 Speaker 1: you didn't work eight hours when you were starting a business. 477 00:27:11,080 --> 00:27:13,480 Speaker 1: You worked around the clock. You're trying to build the business. 478 00:27:13,480 --> 00:27:16,399 Speaker 1: You were there, my god, hours a day if it 479 00:27:16,440 --> 00:27:21,640 Speaker 1: was possible. There was something about October, all right, they'd 480 00:27:21,640 --> 00:27:24,000 Speaker 1: get in a brand new hearse it had just come 481 00:27:24,119 --> 00:27:28,280 Speaker 1: from a funeral. It was traded in and the leaves 482 00:27:28,320 --> 00:27:31,280 Speaker 1: would start to rustle and they run along the ground 483 00:27:31,400 --> 00:27:35,560 Speaker 1: because the garage doors were open, and you know, you'd 484 00:27:35,560 --> 00:27:38,879 Speaker 1: look over what was that and you could kind of 485 00:27:38,880 --> 00:27:42,040 Speaker 1: hear like things bumping around on that back row of 486 00:27:42,119 --> 00:27:45,760 Speaker 1: cars against the far wall. You know what's that? What's 487 00:27:45,800 --> 00:27:47,800 Speaker 1: that line? And animal house? Well, I think we better 488 00:27:47,840 --> 00:27:51,400 Speaker 1: be leaving. Um And my wife always noticed. She said, 489 00:27:51,400 --> 00:27:53,160 Speaker 1: you know it must be October. Your home on time? 490 00:27:53,200 --> 00:27:56,040 Speaker 1: How come? Never mind, you don't want to know. I 491 00:27:56,040 --> 00:27:57,359 Speaker 1: don't want to tell you. I'll sit down with you 492 00:27:57,400 --> 00:28:01,200 Speaker 1: and the kids. Let's have supper eight five six zero zero. 493 00:28:01,200 --> 00:28:03,280 Speaker 1: The car Doctors coming right back right after this. Don't 494 00:28:03,320 --> 00:28:11,600 Speaker 1: go away, welcome back. Why isn't any of the car 495 00:28:11,640 --> 00:28:15,840 Speaker 1: doctor five zero zero the car doctor phone number picking 496 00:28:15,880 --> 00:28:17,119 Speaker 1: up and give us a call, leave a message. If 497 00:28:17,119 --> 00:28:19,680 Speaker 1: we're not on the air. Executive producer Tom Ray will 498 00:28:20,280 --> 00:28:21,639 Speaker 1: hook you up and cook you up and get you 499 00:28:21,680 --> 00:28:23,680 Speaker 1: in here for the next live broadcast. Saturday's at to 500 00:28:23,840 --> 00:28:26,120 Speaker 1: East Coast time. Let's go and talk to Frank New 501 00:28:26,160 --> 00:28:29,000 Speaker 1: Mexico and see what's going on here. Frank, Welcome back 502 00:28:29,040 --> 00:28:32,000 Speaker 1: to the car doctor, sir, how are you today? Oh? Fine? 503 00:28:32,080 --> 00:28:37,159 Speaker 1: Loving leaving the show is always dark for diagnostic tools. 504 00:28:37,160 --> 00:28:41,040 Speaker 1: I'm looking at these red snap On Brick super recommended 505 00:28:41,120 --> 00:28:43,560 Speaker 1: and passed, and I see it looks like I need 506 00:28:43,600 --> 00:28:48,280 Speaker 1: to get a module. It will be covering an eighty 507 00:28:48,360 --> 00:28:52,040 Speaker 1: six old seven bok and an eight nineties, so they're 508 00:28:52,040 --> 00:28:54,360 Speaker 1: all O B D one. Do I need to get 509 00:28:54,360 --> 00:28:57,560 Speaker 1: a module for each of these? Uh makes? In addition 510 00:28:57,640 --> 00:29:00,880 Speaker 1: to that basic brick. It's not ice and this stuff 511 00:29:00,960 --> 00:29:03,600 Speaker 1: is probably chief enough, cheap enough out there on eBay 512 00:29:03,640 --> 00:29:05,960 Speaker 1: and such franks. So yeah, I would, I you know, 513 00:29:05,960 --> 00:29:08,280 Speaker 1: if you're driving older cars, and the snap On brick 514 00:29:08,320 --> 00:29:09,920 Speaker 1: was a great tool. Listen a lot of the snap 515 00:29:09,960 --> 00:29:12,640 Speaker 1: On tools. I I think, out of the choice of 516 00:29:12,680 --> 00:29:15,440 Speaker 1: scan tools, it's it's it's snap On makes some of 517 00:29:15,480 --> 00:29:18,400 Speaker 1: the best stuff out there. Um they're definitely ahead as 518 00:29:18,440 --> 00:29:21,080 Speaker 1: far as intelligent diagnostics. And if you if you're willing 519 00:29:21,120 --> 00:29:24,120 Speaker 1: to pay for the platform, um you know, it's it's 520 00:29:24,160 --> 00:29:27,520 Speaker 1: big bucks. Now there's zeus is UH sixteen dollar investment. 521 00:29:28,000 --> 00:29:31,000 Speaker 1: So diagnostic tools are not cheap, but they're older. Brick 522 00:29:31,080 --> 00:29:34,240 Speaker 1: revolutionized the industry. I'll tell you it's funny. That they 523 00:29:34,360 --> 00:29:37,640 Speaker 1: O T C was the leader in diagnostics as far 524 00:29:37,680 --> 00:29:39,840 Speaker 1: as scan tools and handhelds, and then that snap on 525 00:29:39,920 --> 00:29:41,840 Speaker 1: brick came along and I just pulled the market out 526 00:29:41,840 --> 00:29:45,160 Speaker 1: from under them. It's um, it's the I can only 527 00:29:45,200 --> 00:29:48,040 Speaker 1: liken it to the collapse of Blockbuster when everything when 528 00:29:48,080 --> 00:29:50,480 Speaker 1: Netflix came along and everything went to online streaming. You 529 00:29:50,480 --> 00:29:53,600 Speaker 1: don't see a Blockbuster store around anymore either. So, uh, 530 00:29:53,800 --> 00:29:55,600 Speaker 1: you know, what is it gonna be on eBay? Um, 531 00:29:55,680 --> 00:29:57,920 Speaker 1: you know, a couple hundred bucks and you'll have everything. Yeah, 532 00:29:57,920 --> 00:30:01,080 Speaker 1: I would absolutely, perhaps a little yeah. I mentioned this 533 00:30:01,160 --> 00:30:05,080 Speaker 1: to another radio mechanic guy, one of your contemporaries, and 534 00:30:05,120 --> 00:30:08,640 Speaker 1: he said, well, go go take a look at Harvard Freight. First, 535 00:30:09,040 --> 00:30:11,440 Speaker 1: they've got when it will cover O B D one 536 00:30:11,480 --> 00:30:14,400 Speaker 1: and O B D two, couple of models. Well, do 537 00:30:14,480 --> 00:30:19,120 Speaker 1: you have a lot of He's not wrong the differences. 538 00:30:19,200 --> 00:30:23,360 Speaker 1: The snap on brick also has a troubleshooter cartridge, so 539 00:30:23,440 --> 00:30:27,920 Speaker 1: it will give you diagnostic tips and repair acuum that 540 00:30:27,960 --> 00:30:30,880 Speaker 1: are applicable to the vehicle that you're specifically looking at. 541 00:30:30,880 --> 00:30:32,959 Speaker 1: In other words, they took back in the day. This 542 00:30:33,040 --> 00:30:35,920 Speaker 1: is thirty years ago now, but they took you know, 543 00:30:35,960 --> 00:30:37,960 Speaker 1: they took a census of they would talk to mechanics 544 00:30:38,000 --> 00:30:39,200 Speaker 1: and say, hey, what did you do to fix this? 545 00:30:39,240 --> 00:30:41,120 Speaker 1: Would you do to fix that? And they took all 546 00:30:41,160 --> 00:30:44,840 Speaker 1: that information and condensed it down into a cartridge which 547 00:30:44,840 --> 00:30:47,800 Speaker 1: would display that information on the screen. So it was 548 00:30:47,880 --> 00:30:51,600 Speaker 1: tips and tricks and repairs of the day for those vehicles. 549 00:30:52,280 --> 00:30:54,800 Speaker 1: Those other tools don't do that, and and a lot 550 00:30:54,880 --> 00:30:58,320 Speaker 1: of that yeah, and and and a lot of that 551 00:30:58,400 --> 00:31:00,960 Speaker 1: knowledge is gone now because a lot of the mechanics 552 00:31:01,000 --> 00:31:03,840 Speaker 1: are gone. They've either retired, they're moving on, or I mean, gee, 553 00:31:03,880 --> 00:31:08,080 Speaker 1: you bringing what years your car? Frank eight seven eight 554 00:31:08,280 --> 00:31:12,960 Speaker 1: six olds? Right? You know, go take your AD six, 555 00:31:13,080 --> 00:31:15,280 Speaker 1: Go take your eight six olds into a GM dealer 556 00:31:15,320 --> 00:31:16,880 Speaker 1: today and see if they understand what it is to 557 00:31:16,920 --> 00:31:19,120 Speaker 1: work on and uh, you know, how to work on it. 558 00:31:19,200 --> 00:31:21,719 Speaker 1: And they you know, it's the car. It's like a 559 00:31:21,720 --> 00:31:24,640 Speaker 1: foreign car to them. It could be it could be 560 00:31:24,640 --> 00:31:27,320 Speaker 1: a hundred years old at this point. So, um, you know, 561 00:31:27,360 --> 00:31:30,480 Speaker 1: all that information that snap on having those troubleshooter cartridges 562 00:31:31,040 --> 00:31:33,680 Speaker 1: was very worthwhile. They've actually taken that info and they 563 00:31:33,720 --> 00:31:36,280 Speaker 1: have that whole idea that's just in their new tools too. 564 00:31:36,280 --> 00:31:39,000 Speaker 1: That's what makes their new tools, So Gosh Dawn popular 565 00:31:39,080 --> 00:31:41,440 Speaker 1: as always, Sir, I appreciate the call. Have fun out 566 00:31:41,480 --> 00:31:45,160 Speaker 1: there in the New Mexico desert zero nine zero. The 567 00:31:45,200 --> 00:32:09,080 Speaker 1: Car Doctors back right after this gets six six ron 568 00:32:09,080 --> 00:32:11,040 Speaker 1: and Anty and the Car Doctor is brought to in 569 00:32:11,080 --> 00:32:14,120 Speaker 1: part by omni Craft. The quality and reliability you expect 570 00:32:14,120 --> 00:32:17,440 Speaker 1: from Forward now available for non forward vehicles. Learn more 571 00:32:17,480 --> 00:32:23,720 Speaker 1: at omncraft autoparts dot com. What a back wanted any 572 00:32:23,720 --> 00:32:25,200 Speaker 1: of the car Doctor. Let's get over and talk to 573 00:32:25,320 --> 00:32:28,080 Speaker 1: Michael in Massachusetts. Michael, you're at the Car Doctor, sir? 574 00:32:28,120 --> 00:32:38,040 Speaker 1: How can I help? Good? What's going on? Er problem? 575 00:32:38,040 --> 00:32:43,959 Speaker 1: The year conditioning? Um, we change the condenser and uh, 576 00:32:44,080 --> 00:32:46,800 Speaker 1: we're trying to look at things to find out why 577 00:32:46,840 --> 00:32:51,160 Speaker 1: the compressor doesn't engage. Okay, was the was was the 578 00:32:51,160 --> 00:32:54,800 Speaker 1: compressor coming on prior to changing the condenser or what 579 00:32:54,920 --> 00:32:57,960 Speaker 1: makes you change? What makes you change the condenser? Yeah? 580 00:32:58,320 --> 00:33:02,880 Speaker 1: Well there was no air conditioning coming through it all. Yes, 581 00:33:03,000 --> 00:33:06,960 Speaker 1: the air conditioning wasn't I noticed the condenser wasn't coming on. 582 00:33:07,080 --> 00:33:09,160 Speaker 1: There was no drag at all when I turned it on. 583 00:33:09,800 --> 00:33:12,040 Speaker 1: I do have a light you know that comes on 584 00:33:12,200 --> 00:33:16,120 Speaker 1: with your conditioning. But that's about it. We were. We 585 00:33:16,120 --> 00:33:19,520 Speaker 1: were looking at the fuse box. See if there's any content, 586 00:33:19,960 --> 00:33:22,480 Speaker 1: any to see if we can change. If that's what 587 00:33:22,520 --> 00:33:24,360 Speaker 1: he's trying to do. Now, my mechanic is trying to 588 00:33:24,960 --> 00:33:30,200 Speaker 1: he's uh, you know, mechanic comes to the house. Um, 589 00:33:30,200 --> 00:33:33,800 Speaker 1: trying to find out if the relays are a problem. Yes, 590 00:33:33,960 --> 00:33:36,120 Speaker 1: you went through the fuse box and it looks like 591 00:33:36,160 --> 00:33:40,640 Speaker 1: continuity is good. Okay, do this. Do this because we 592 00:33:40,640 --> 00:33:43,400 Speaker 1: don't have a lot of time left. All right. Fuse 593 00:33:43,480 --> 00:33:48,920 Speaker 1: number thirty in the underdash relay box. Okay, UM, fuse 594 00:33:49,040 --> 00:33:50,960 Speaker 1: number thirty. It's a seven and a half am fuse 595 00:33:51,360 --> 00:33:54,760 Speaker 1: that powers the A C compressor clutch relay. All right. 596 00:33:55,000 --> 00:33:58,120 Speaker 1: Just make sure fuse thirty in the under dash fuse 597 00:33:58,200 --> 00:34:01,920 Speaker 1: relay box is good. That's number one, all right. Number 598 00:34:01,920 --> 00:34:06,640 Speaker 1: two in the underhood fuse box. Make sure fuse twelve 599 00:34:06,800 --> 00:34:09,200 Speaker 1: is good. That's the other side of the A C 600 00:34:09,360 --> 00:34:16,080 Speaker 1: compressor clutch relay. All right, the compressor clutch. Go with 601 00:34:16,160 --> 00:34:19,359 Speaker 1: the A C compressor plugged in. Turn the A C on. 602 00:34:19,680 --> 00:34:22,160 Speaker 1: Have him put a voltmeter going into it. Does he 603 00:34:22,280 --> 00:34:29,120 Speaker 1: show twelve vaults coming to the compressor clutch itself? Compressor 604 00:34:29,160 --> 00:34:32,120 Speaker 1: plugged in? Does he have a twelve volts signal with 605 00:34:32,239 --> 00:34:34,440 Speaker 1: the A C on? Does he have a twelve volts 606 00:34:34,440 --> 00:34:41,320 Speaker 1: signal at the A C compressor? Okay? If he doesn't, 607 00:34:42,040 --> 00:34:45,080 Speaker 1: go back up to the underhood fuse box. All right, 608 00:34:45,120 --> 00:34:48,640 Speaker 1: now this is technical. Go up to the underhood fuse box. 609 00:34:49,520 --> 00:34:53,839 Speaker 1: Read the hieroglyphics the Cacay Japanese writing where they try 610 00:34:53,880 --> 00:34:56,840 Speaker 1: to describe what the relays do. You're looking for the 611 00:34:56,960 --> 00:34:59,440 Speaker 1: you're looking for the symbol in the underhood fuse relay 612 00:34:59,520 --> 00:35:03,719 Speaker 1: box of a snowflake. That's their interpretation of air conditioning. 613 00:35:04,280 --> 00:35:09,359 Speaker 1: All right, correspond that picture to the relay location. All right. 614 00:35:09,840 --> 00:35:15,640 Speaker 1: Do you have a two ounce ballpeen hammer? All right, well, 615 00:35:15,680 --> 00:35:17,600 Speaker 1: we'll rough it. We'll use the backside of a long 616 00:35:17,640 --> 00:35:21,239 Speaker 1: screw driver. All right, find that relay the corresponds to 617 00:35:21,280 --> 00:35:24,040 Speaker 1: the snowflake with the car running in the A C on. 618 00:35:24,840 --> 00:35:29,640 Speaker 1: Walk up to it, Tap that relay. Just give it up, 619 00:35:30,200 --> 00:35:31,960 Speaker 1: nice and easy, not enough to break it, but enough 620 00:35:31,960 --> 00:35:33,200 Speaker 1: to shock it and wake it. Kind of like what 621 00:35:33,239 --> 00:35:34,360 Speaker 1: you would do to get your kids out of bed 622 00:35:34,360 --> 00:35:36,239 Speaker 1: if they were late for school in the morning. See 623 00:35:36,280 --> 00:35:39,160 Speaker 1: if the compressor comes on. That compressor relay is the 624 00:35:39,200 --> 00:35:41,560 Speaker 1: most common diagnosed that first, I'm wanting any of the 625 00:35:41,600 --> 00:35:43,800 Speaker 1: car Doctor mechanics are expensive, they're priceless.