WEBVTT - How Big is Amazon?

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<v Speaker 1>Guess what, Mango? What's that? Will? Did you know that

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<v Speaker 1>the early days of Amazon dot Com they actually had

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<v Speaker 1>this bell installed and they would ring it every time

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<v Speaker 1>a book was sold. The employees we then rush over

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<v Speaker 1>to see if they knew the name of the customer

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<v Speaker 1>who had made the purchase. I mean, that's crazy. I mean,

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<v Speaker 1>especially considering they now sell more than six items per

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<v Speaker 1>second on their biggest days. I'm guessing they don't ring

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<v Speaker 1>that bell anymore. Probably not, but actually it feels like

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<v Speaker 1>they should do this as a symbol, like maybe get

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<v Speaker 1>some intern that give them a bell and just be like,

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<v Speaker 1>just just do your best every time in order comes in?

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<v Speaker 1>All right, that that might be a little bit mean,

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<v Speaker 1>but it is crazy to think just how much Amazon

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<v Speaker 1>has grown in the past couple of decades, and how

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<v Speaker 1>many industries they're involved in, and and the crazy things

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<v Speaker 1>they may be up to next. So that's what today's

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<v Speaker 1>episode is all about. Let's get started, either podcast listeners,

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<v Speaker 1>Welcome to Part Time Genius. I'm Will Pearson and as

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<v Speaker 1>always I'm joined by my good friend Man guesh Ticketter

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<v Speaker 1>and the man on the other side of the sound

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<v Speaker 1>proof glass. What did he do? He checking his stocks

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<v Speaker 1>in the news anyway, whatever he's doing, that's our friend

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<v Speaker 1>and producer Tristan McNeil. That's that's been so long since

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<v Speaker 1>people check their stocks that way. But all right, well,

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<v Speaker 1>today we're talking about Amazon dot Com, the company that,

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<v Speaker 1>in twenty two short years has gone from this tiny

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<v Speaker 1>garage based startup in Washington to the largest and most

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<v Speaker 1>successful online purveyor of well, I mean, pretty much everything,

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<v Speaker 1>and likely it feels like every week brings this fresh

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<v Speaker 1>announcement from Amazon about some new product or venture that

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<v Speaker 1>the company's launching, or some milestone has reached on its

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<v Speaker 1>journey to total global domination. Right, and with all that

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<v Speaker 1>recent news in mind, we thought it might be interesting

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<v Speaker 1>to take a deep dive into Amazon's history and trying

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<v Speaker 1>to get a sense of how it got so big

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<v Speaker 1>and how much growing it could still do in the

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<v Speaker 1>years ahead. And along the way, of course, we'll get

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<v Speaker 1>a couple of PTG listeners on the line for a quiz.

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<v Speaker 1>All right, So let's start from the beginning on this one,

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<v Speaker 1>which which for Amazon was the your nineteen and that's

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<v Speaker 1>when the founder and CEO of the company, Jeff Bezos,

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<v Speaker 1>decided to quit his job at an investment firm and

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<v Speaker 1>take a gamble by starting his own internet company, which

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<v Speaker 1>is so risky. I mean this is remember the Internet

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<v Speaker 1>was a new phenomena for most people, and buying something

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<v Speaker 1>online was just about the shadiest, riskiest thing you could

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<v Speaker 1>think of. Yeah, and Bezos saw the potential though, and

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<v Speaker 1>when when he noticed the early rumblings of the impending

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<v Speaker 1>Internet revolution while working on Wall Street. And according to him, quote,

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<v Speaker 1>the wake up call was finding this startling statistic that

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<v Speaker 1>web usage in the spring of was growing at a year.

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<v Speaker 1>You know, things just don't grow that fast. It's highly unusual.

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<v Speaker 1>And that started me about thinking what kind of business

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<v Speaker 1>plan would make sense in the context of that growth. Well,

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<v Speaker 1>apparently the kind that involves starting an online bookstore out

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<v Speaker 1>of your garage, because that's what Jeff wound up doing

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<v Speaker 1>when he founded Amazon just a year later. And you know,

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<v Speaker 1>he wasn't sure what to name his company. The front

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<v Speaker 1>runner name I found was actually Cadabra, which is a

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<v Speaker 1>crib from that word abra cadabra, but that idea was

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<v Speaker 1>scrapped when jeffs lawyer pointed out that it sounded a

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<v Speaker 1>little too close to cadaver. That's kind of I could

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<v Speaker 1>see how that might be an issue cadaver. So the

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<v Speaker 1>name went from magician lingo to corpse, then to a river.

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<v Speaker 1>So how exactly did that progression happened? Well, supposedly went

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<v Speaker 1>with the river name for two reasons. The first was

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<v Speaker 1>that the Amazon River is one of the largest and

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<v Speaker 1>longest in the world, so the name has this built

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<v Speaker 1>in connotation of scale. Uh and and the second reason

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<v Speaker 1>was a bit more practical, like website listings for businesses

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<v Speaker 1>were usually alphabetical back then, and Jeff wanted a place

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<v Speaker 1>at the top of the list. So I love the

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<v Speaker 1>idea of the alphabetical listings like that. That that happened

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<v Speaker 1>at some point. Yeah, these have those directories, remember directory

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<v Speaker 1>of websites. But but by the way, another name Bezos

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<v Speaker 1>kicked around was Relentless, and while he eventually decided against it,

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<v Speaker 1>if you type relentless dot com and your search bar,

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<v Speaker 1>you actually get taken to Amazon. Cool. Yeah, all right, Well,

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<v Speaker 1>well back to the company's founding. In the whole venture

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<v Speaker 1>was Jeff's idea, but he definitely didn't get it off

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<v Speaker 1>the ground by himself, and the initial capital for the

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<v Speaker 1>site actually came from his parents and admittedly, they didn't

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<v Speaker 1>really understand what their money was going toward. In fact,

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<v Speaker 1>the very first question Jeff's dad asked after hearing the

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<v Speaker 1>pitch for this web based bookstore was what's the internet?

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<v Speaker 1>You know. Nonetheless, jeff parents ponied up a large portion

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<v Speaker 1>of their life savings. I mean, this was hundreds of

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<v Speaker 1>thousands of dollars all for their son's crazy dream of

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<v Speaker 1>opening this invisible bookstores. They saw it. Yeah, that's so serious,

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<v Speaker 1>unconditional love. But thankfully, Mom Potizos have done pretty well

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<v Speaker 1>on their investment. Uh. And that's to put it mildly.

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<v Speaker 1>I mean the site was a success from the start,

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<v Speaker 1>and that was with zero press promotion. I mean Amazon

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<v Speaker 1>sold books to customers in all fifty states and forty

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<v Speaker 1>five different countries within its first month of operation. It's

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<v Speaker 1>pretty incredible. Yeah, but it's second on. The site was

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<v Speaker 1>making more than twenty dollars in sales per week, and

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<v Speaker 1>that was way more than Jeff and his tiny startup

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<v Speaker 1>team ever anticipated. Yeah. You know, I still laugh thinking

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<v Speaker 1>about them ringing a bell with every sale in those

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<v Speaker 1>early days. Yeah, and especially thinking about that stat we

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<v Speaker 1>discussed earlier where peak times Amazon's annual prime day. For instance,

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<v Speaker 1>the company sells over six items per second. Never stopped ringing. Yeah,

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<v Speaker 1>I would be a total nightmare. Speaking of which, did

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<v Speaker 1>you hear about that early Amazon software bug? It basically

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<v Speaker 1>handed out free money to customers? Oh I did, I'm

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<v Speaker 1>sorry I missed out on this. What happened a fairly

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<v Speaker 1>There was a glitch in the program that allowed users

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<v Speaker 1>to order a negative quality of books, and the site

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<v Speaker 1>would end up crediting the cost of the books to

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<v Speaker 1>the customer's credit card. I mean, Amazon's team caught onto

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<v Speaker 1>it pretty quickly, but but it's still kind of amazing. Yeah,

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<v Speaker 1>you know. And Amazon has always been good about identifying

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<v Speaker 1>these hiccups in its service and quickly getting solutions in place.

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<v Speaker 1>And one great example of this is the decision to

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<v Speaker 1>branch out from book sales just three years after the

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<v Speaker 1>company's launch. And don't get me wrong, I mean, books

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<v Speaker 1>were a smart choice to start out with because they're sturdy,

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<v Speaker 1>they're fairly uniform in shape, and all of that makes

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<v Speaker 1>them easy to store and ship and bulk. But focusing

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<v Speaker 1>on just one product, you know, no matter how popular

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<v Speaker 1>or convenient it is, it puts a cap on the

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<v Speaker 1>company's growth potential. And it left a lot of money

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<v Speaker 1>on the table, as they saw it, and and that's

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<v Speaker 1>ultimately why Amazon started selling other forms of media. They

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<v Speaker 1>moved into CDs and DVDs, and they then moved into

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<v Speaker 1>things like clothing and toys and electronics, and since then

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<v Speaker 1>it's just about anything else. I Mean, what's baffling to

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<v Speaker 1>me is that Amazon's like one of the few expanding

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<v Speaker 1>e commerce sites that actually managed to survive that whole

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<v Speaker 1>dot bomb bust, you know that are the one in

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<v Speaker 1>the late nineties and early two thousands, and and I

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<v Speaker 1>don't know if you remember, but like, there are so many,

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<v Speaker 1>I think there are hundreds of online retail startups. I mean,

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<v Speaker 1>we remember things like pets dot com and Cosmo dot com.

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<v Speaker 1>But there was just so much hype. Yeah, and there's

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<v Speaker 1>been all this excitement about the burgeoning online market, and

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<v Speaker 1>investors were quick to back these fledgling companies that really

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<v Speaker 1>had no long term plan or business model really and

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<v Speaker 1>and then once the huge losses started mounting, they all

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<v Speaker 1>that funding dried up and the dot com bubble burst,

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<v Speaker 1>of course, So I'm curious how did Amazon manage to

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<v Speaker 1>come through all of that unscathed. Well, for one thing,

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<v Speaker 1>and this was something I really didn't know, but just

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<v Speaker 1>looking into this that Amazon was a lot more frugal

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<v Speaker 1>than some of the cash happy startups that were spending

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<v Speaker 1>so much money on things like lavish office space and

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<v Speaker 1>all these wild parties that you read about. And you know,

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<v Speaker 1>for example, Amazon's offices used to have these makeshift what

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<v Speaker 1>they called door desks for workers to use. According to

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<v Speaker 1>former employee Greg Lindon, the company would quote buy a

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<v Speaker 1>wooden door, preferably a hollow core wooden door with no

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<v Speaker 1>whole free drilled saw, a couple of four by four

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<v Speaker 1>by six pillars in half, bolt them to the door

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<v Speaker 1>with a couple of scary looking angle brackets, put them

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<v Speaker 1>in front of a programmer, and doordesk. That's what it is.

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<v Speaker 1>But I mean, there's no way Amazon survived just by

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<v Speaker 1>pitching pennies on a few door dusks. No, I mean,

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<v Speaker 1>but it's not like Amazon was completely she folded from

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<v Speaker 1>the dot com crisis either. The at one point in

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<v Speaker 1>two thousand one, the company's stock plummeted from a high

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<v Speaker 1>of about a hundred dollars per share to a low

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<v Speaker 1>of just six bucks. You know, Bezos was said to

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<v Speaker 1>have taken all of this in stride, though, I mean,

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<v Speaker 1>he said he preferred to focus on the ever increasing

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<v Speaker 1>cash flow that Amazon had to play with. He felt

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<v Speaker 1>the long term opportunities afforded by this capital would secure

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<v Speaker 1>the company's future, even if that meant profits would stay

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<v Speaker 1>at or you know, even below zero for the time being. Yeah.

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<v Speaker 1>Doing the research for this episode really highlighted how much

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<v Speaker 1>more Amazon values revenue over net income. But since most

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<v Speaker 1>of us tend to use those terms interchangeably, I just

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<v Speaker 1>want to give a quick note about the distinction between

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<v Speaker 1>the two. So, in a financial context, revenue is the

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<v Speaker 1>total amount of money generated through everything the company sells, right,

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<v Speaker 1>and net income refers to just the company's profits. So

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<v Speaker 1>that's the amount of money that it stays after you

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<v Speaker 1>take away you know, the company's operating costs and and

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<v Speaker 1>all their other expenses. Yeah. So for two thousand and sixteen,

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<v Speaker 1>just looking at the number here, Amazon earned about a

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<v Speaker 1>hundred and thirty six billion in revenue, but it only

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<v Speaker 1>reported two point three billion as actual profit only only time.

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<v Speaker 1>And how depressing would that be if our business only

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<v Speaker 1>generated two point three billion and actual profit. But you know,

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<v Speaker 1>sometimes you'll see reports that Amazon never turns a profit

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<v Speaker 1>despite being this huge sales juggernaut, but that's not really

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<v Speaker 1>the case at this point. Yeah. I mean, it's true

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<v Speaker 1>that the company didn't report a profit until six years

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<v Speaker 1>after it launched, and even today Amazon fluctuates between losses

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<v Speaker 1>and gains and breaking even all on a quarterly basis.

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<v Speaker 1>But the thing to remember is that those sometimes less

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<v Speaker 1>in stellar profit margins are all part of visas plan.

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<v Speaker 1>Like Amazon makes a ton of money, it's just that

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<v Speaker 1>most of that money is immediately reinvested in the company's

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<v Speaker 1>growth and diversification, rather than being divvied up amongst its

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<v Speaker 1>employees and shareholders or set aside for a rainy day. Well,

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<v Speaker 1>and that's how we ended up with things like Prime

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<v Speaker 1>Shipping and the Kindle Alexa and all these other services

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<v Speaker 1>and gadgets that the company has developed and rolled out

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<v Speaker 1>over the years in lieu of banking these sky high profits.

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<v Speaker 1>So Bezos convinced the company to set aside short term

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<v Speaker 1>income really more in favor of long term expansion, And

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<v Speaker 1>just like the early move beyond books, the decision has

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<v Speaker 1>definitely paid off in a huge way. Yeah, and they're

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<v Speaker 1>all kinds of examples of that payoff. But I think

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<v Speaker 1>Amazon's Web services division, the a WS, is probably the

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<v Speaker 1>best one. That's the cloud computing business that Amazon started

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<v Speaker 1>in two thousand two, right after the dot com crash,

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<v Speaker 1>and it's really prescient these days. A WS is actually

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<v Speaker 1>the most profitable part of the company. And if you

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<v Speaker 1>look at it, like last year when Amazon reported the

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<v Speaker 1>two point three billion dollars in income that you mentioned

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<v Speaker 1>the profits from their web services that represented more than

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<v Speaker 1>half of that take. Yeah, so so really the company's

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<v Speaker 1>biggest money maker has nothing to do with selling or

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<v Speaker 1>shipping physical products at all, which is just amazing to

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<v Speaker 1>think of more than half of the company's profits coming

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<v Speaker 1>from a part of the company that most people really

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<v Speaker 1>don't even know exists or understanding exactly what it is.

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<v Speaker 1>And so for our listeners who might be going a

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<v Speaker 1>little cross side at the mention of web services and

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<v Speaker 1>cloud computing, you know, here's a little bit of an explanation.

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<v Speaker 1>So to just think about these companies that maybe startups

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<v Speaker 1>or even bigger companies, and they know that as they grow,

0:11:14.520 --> 0:11:16.600
<v Speaker 1>they're going to need new servers, they're going to need

0:11:16.679 --> 0:11:19.640
<v Speaker 1>to equipment all to be able to manage the you know,

0:11:19.679 --> 0:11:22.960
<v Speaker 1>a bigger online business. But it's hard to predict exactly

0:11:23.000 --> 0:11:24.959
<v Speaker 1>how quickly you're going to grow, and if you were

0:11:24.960 --> 0:11:27.720
<v Speaker 1>having to buy these servers in every piece of equipment

0:11:27.720 --> 0:11:31.280
<v Speaker 1>to predict that each time, it can get extraordinarily expensive.

0:11:31.280 --> 0:11:34.160
<v Speaker 1>And so to be able to just use Amazon Services

0:11:34.200 --> 0:11:37.040
<v Speaker 1>and Amazon servers saves them a ton of money and

0:11:37.080 --> 0:11:39.439
<v Speaker 1>allows them to grow at exactly the rate they need

0:11:39.480 --> 0:11:42.600
<v Speaker 1>to grow. Yeah, but what's interesting that isn't just like

0:11:42.679 --> 0:11:45.640
<v Speaker 1>small companies and startups that are taking advantage of this arrangement,

0:11:46.000 --> 0:11:48.840
<v Speaker 1>like big companies actually use it too. And if you

0:11:48.840 --> 0:11:52.920
<v Speaker 1>look at the client list, it's like Netflix, Instagram, Spotify, Airbnb.

0:11:53.360 --> 0:11:55.920
<v Speaker 1>They all rely on a w S servers for their power,

0:11:56.240 --> 0:11:59.240
<v Speaker 1>and even the government's partnered with a WS like did

0:11:59.280 --> 0:12:01.280
<v Speaker 1>you know the cia A uses them? I mean they

0:12:01.280 --> 0:12:03.720
<v Speaker 1>owe much of its computing power to a customize cloud

0:12:03.800 --> 0:12:06.800
<v Speaker 1>on the AWS servers that most of the division's one

0:12:06.840 --> 0:12:10.560
<v Speaker 1>million plus customers represent for profit businesses, but there are

0:12:10.600 --> 0:12:14.480
<v Speaker 1>also about eighteen thousand nonprofits, five thousand schools, and close

0:12:14.520 --> 0:12:17.640
<v Speaker 1>to two thousand government agencies to wow, and you know,

0:12:17.760 --> 0:12:20.640
<v Speaker 1>all that attention and profitability has caught the attention of

0:12:20.679 --> 0:12:22.960
<v Speaker 1>these other mammoth companies who now want in on this

0:12:23.040 --> 0:12:26.840
<v Speaker 1>cloud computing industry. You've got place like IBM and Microsoft

0:12:26.880 --> 0:12:30.240
<v Speaker 1>and Google. They've all started investing tons of money into

0:12:30.240 --> 0:12:33.800
<v Speaker 1>growing their competing services. Of course, a WS has poised

0:12:33.800 --> 0:12:37.280
<v Speaker 1>to make a record setting sixteen billion dollars in revenue

0:12:37.320 --> 0:12:39.560
<v Speaker 1>this year. The other guys have a long way to

0:12:39.600 --> 0:12:41.560
<v Speaker 1>go if they have any chance at trying to catch

0:12:41.640 --> 0:12:44.160
<v Speaker 1>up with Amazon, which is exactly how Amazon likes that,

0:12:44.200 --> 0:12:46.040
<v Speaker 1>I'm sure. I mean, they've made a habit of getting

0:12:46.040 --> 0:12:47.600
<v Speaker 1>out in front of the competition when it comes to

0:12:47.600 --> 0:12:50.720
<v Speaker 1>emerging tech and infrastructure, and that's to the chagrin of

0:12:50.800 --> 0:12:54.560
<v Speaker 1>all these rival companies and traditional brick and mortar stores. Yeah,

0:12:54.559 --> 0:12:56.320
<v Speaker 1>why don't we talk a little bit about some of

0:12:56.320 --> 0:12:58.839
<v Speaker 1>the other innovations that have given Amazon a leg up

0:12:58.880 --> 0:13:01.520
<v Speaker 1>over the years, and including a few on the horizon

0:13:01.559 --> 0:13:06.560
<v Speaker 1>that do raise some serious questions about things like consumer privacy. Yeah, definitely,

0:13:06.559 --> 0:13:08.000
<v Speaker 1>But why don't we get a listener on the line

0:13:08.000 --> 0:13:17.319
<v Speaker 1>for a quiz first? All right, so Ango, we've got

0:13:17.320 --> 0:13:19.960
<v Speaker 1>a brilliant listener on the line right now, and I

0:13:20.000 --> 0:13:22.520
<v Speaker 1>know we're going to be doing today's quiz about Amazon

0:13:22.640 --> 0:13:25.559
<v Speaker 1>because of the episode today. But the reason we've actually

0:13:25.559 --> 0:13:27.959
<v Speaker 1>got today's guest on the phone is because he called

0:13:27.960 --> 0:13:31.320
<v Speaker 1>into our Fact hotline with a terrific story related to

0:13:31.400 --> 0:13:35.520
<v Speaker 1>our Sugary Serials episode. So, Jeffrey Nichols, welcome to Part

0:13:35.520 --> 0:13:39.320
<v Speaker 1>Time Genius. Well, thank you for having me. All right, So, Jeffrey,

0:13:39.360 --> 0:13:41.440
<v Speaker 1>we we really need you to share with our listeners

0:13:41.440 --> 0:13:44.640
<v Speaker 1>what you told us and your voicemail. So it turns

0:13:44.640 --> 0:13:47.840
<v Speaker 1>out that you actually won a grand prize from a

0:13:47.920 --> 0:13:51.000
<v Speaker 1>box of wheaties almost thirty years ago. Is this right?

0:13:52.360 --> 0:13:56.920
<v Speaker 1>That that is correct? I had forgotten about it until

0:13:57.679 --> 0:14:00.520
<v Speaker 1>you got to the end of the Sugary Cerial episode

0:14:00.520 --> 0:14:03.000
<v Speaker 1>when you were discussing the prizes and how they had

0:14:03.040 --> 0:14:06.320
<v Speaker 1>to start putting. They couldn't put them in the actual

0:14:06.360 --> 0:14:08.720
<v Speaker 1>bag of cereal, and it was in the bag between

0:14:08.760 --> 0:14:10.920
<v Speaker 1>that and the box. And then I stopped in my

0:14:11.000 --> 0:14:14.280
<v Speaker 1>tracks while I was walking my dog and realized I

0:14:14.440 --> 0:14:17.720
<v Speaker 1>won one of those. And so, needless to say, I

0:14:17.760 --> 0:14:21.200
<v Speaker 1>had the Facebook you guys instantly and then lo and

0:14:21.240 --> 0:14:24.720
<v Speaker 1>behold you guys enjoyed by doing that and had me

0:14:24.800 --> 0:14:27.680
<v Speaker 1>leave the message on the fact. Yeah, but you got

0:14:27.800 --> 0:14:30.920
<v Speaker 1>you gotta tell everyone what you want because it's crazy. Um,

0:14:31.000 --> 0:14:34.440
<v Speaker 1>So there was there was a box of Walter Payton Wheatie's,

0:14:34.560 --> 0:14:42.040
<v Speaker 1>which I imagine was probably procured in the fall, because

0:14:42.200 --> 0:14:45.680
<v Speaker 1>that's that's when they're playing football, and Walter Payton was

0:14:45.720 --> 0:14:52.040
<v Speaker 1>still a demigogue at that time. And I months and

0:14:52.120 --> 0:14:55.360
<v Speaker 1>months later, I the box of cereal was still there.

0:14:55.680 --> 0:14:59.280
<v Speaker 1>I poured it in in this plastic envelope, her plunked

0:14:59.320 --> 0:15:03.000
<v Speaker 1>in the bowl and you know, we've all had that

0:15:03.040 --> 0:15:06.480
<v Speaker 1>happened a million times. But for whatever reason, I opened

0:15:06.520 --> 0:15:11.800
<v Speaker 1>it up and it said you won, and I uh.

0:15:11.880 --> 0:15:14.120
<v Speaker 1>I was still living at home because I was a teenager,

0:15:14.200 --> 0:15:16.240
<v Speaker 1>and I and I yelled up to my mom and

0:15:16.600 --> 0:15:19.560
<v Speaker 1>you're never gonna believe this, but we won the grand prize,

0:15:19.560 --> 0:15:23.720
<v Speaker 1>which turned out to be a thousand dollars cash and

0:15:23.840 --> 0:15:27.760
<v Speaker 1>a week in Aspen slash Snowmac with the Phil and

0:15:27.960 --> 0:15:32.360
<v Speaker 1>Steve Mayer, who were the greatest Olympic American skiers of

0:15:32.400 --> 0:15:37.280
<v Speaker 1>all time at that point. And so it just it

0:15:37.400 --> 0:15:40.720
<v Speaker 1>was happening. It was falling at the end of what

0:15:40.960 --> 0:15:43.960
<v Speaker 1>was my spring break of I guess would have been

0:15:44.000 --> 0:15:47.000
<v Speaker 1>the spring of eighty nine, my senior year, And so

0:15:47.080 --> 0:15:52.080
<v Speaker 1>my mom flew and I flew up to Colorado and

0:15:52.160 --> 0:15:57.680
<v Speaker 1>the most bizarre aspect of this whole uh contest was

0:15:57.760 --> 0:16:01.480
<v Speaker 1>that I was the only person who won the contest

0:16:01.640 --> 0:16:05.440
<v Speaker 1>by accident. And what do you mean? Well, I didn't

0:16:05.440 --> 0:16:08.640
<v Speaker 1>realize that, because why would I I was only teen

0:16:08.720 --> 0:16:11.720
<v Speaker 1>and a half years old. But there's a whole subculture

0:16:11.720 --> 0:16:16.760
<v Speaker 1>in America apparently who everything that they eat and consume

0:16:17.160 --> 0:16:24.640
<v Speaker 1>and where and do is because of no purchase necessary. Um.

0:16:24.680 --> 0:16:28.880
<v Speaker 1>They have these big ledgers filled um from front to

0:16:28.920 --> 0:16:32.520
<v Speaker 1>back and top to bottom with every contest that they

0:16:32.560 --> 0:16:37.120
<v Speaker 1>are currently uh entered in, and and that's how they live.

0:16:37.360 --> 0:16:40.240
<v Speaker 1>It was the bizarre I mean, of all of the winners,

0:16:40.280 --> 0:16:43.480
<v Speaker 1>they were all looking at each other's ledgers to see

0:16:43.480 --> 0:16:48.080
<v Speaker 1>where they were in proximity to everybody else's occupations. But

0:16:48.320 --> 0:16:51.480
<v Speaker 1>so I was the only person who skied, and so

0:16:51.640 --> 0:16:54.600
<v Speaker 1>Phil Mere and I just skied all day every day

0:16:54.640 --> 0:16:57.160
<v Speaker 1>and ask them because all of the other Grand Prize

0:16:57.200 --> 0:17:00.840
<v Speaker 1>players they were all back in their hotel room working.

0:17:01.640 --> 0:17:03.400
<v Speaker 1>I do love that you actually one of the Grand Prize.

0:17:03.400 --> 0:17:06.680
<v Speaker 1>That sort of restores some faith in these serial prizes

0:17:06.680 --> 0:17:08.639
<v Speaker 1>for me, because you know, you always see these massive

0:17:08.640 --> 0:17:10.720
<v Speaker 1>prizes and you don't think anyone's actually winning them. So

0:17:10.760 --> 0:17:14.040
<v Speaker 1>I'm glad to know you want it. Yeah, it was,

0:17:14.240 --> 0:17:16.879
<v Speaker 1>I mean it was. It was very cool and in

0:17:17.080 --> 0:17:18.800
<v Speaker 1>just so look, I mean it was as cool to

0:17:18.920 --> 0:17:21.200
<v Speaker 1>have one as it was to find out that there

0:17:21.359 --> 0:17:24.879
<v Speaker 1>is a subculture. Um he was to say it was funny.

0:17:24.880 --> 0:17:27.959
<v Speaker 1>When the topic of the thousand dollars cash came up,

0:17:28.119 --> 0:17:32.040
<v Speaker 1>my mother quickly reminded me as to who bought the cereal,

0:17:32.600 --> 0:17:37.280
<v Speaker 1>So that's who was also pocketing the thousand dollars cads. Well,

0:17:37.320 --> 0:17:39.280
<v Speaker 1>that is a great story and actually gives us an

0:17:39.320 --> 0:17:42.679
<v Speaker 1>idea for a future episode on that subculture. But for

0:17:42.760 --> 0:17:46.560
<v Speaker 1>today's episode, since we're focused on Amazon, we're going to

0:17:46.640 --> 0:17:49.199
<v Speaker 1>have a related quiz. Now, angle what what quiz are

0:17:49.200 --> 0:17:51.680
<v Speaker 1>we having Jeffrey play today? So we're playing a game

0:17:51.720 --> 0:17:54.560
<v Speaker 1>called one star movie Reviews and this all comes from

0:17:54.600 --> 0:17:58.160
<v Speaker 1>the great Twitter account Amazon movie Reviews, which is which

0:17:58.200 --> 0:18:00.720
<v Speaker 1>is hilarious. And so there's actually a review on there

0:18:00.760 --> 0:18:03.080
<v Speaker 1>for Tooth Fairy Too that I was looking at starring

0:18:03.160 --> 0:18:06.560
<v Speaker 1>Larry the Cable Guy, I think, and so the review says,

0:18:07.119 --> 0:18:10.480
<v Speaker 1>I have kids, they wanted to watch it. Sometimes I

0:18:10.520 --> 0:18:16.480
<v Speaker 1>wish I didn't have kids. One star my favorite on

0:18:16.520 --> 0:18:18.600
<v Speaker 1>there's actually this five star review on the site. It's

0:18:18.640 --> 0:18:22.200
<v Speaker 1>for boss Baby, and it just reads, quote, this movie

0:18:22.200 --> 0:18:26.160
<v Speaker 1>saved my marriage five stars. That's pretty incredible. All right, So, Jeffrey,

0:18:26.160 --> 0:18:28.880
<v Speaker 1>we're going to read you some reviews from the site there,

0:18:28.920 --> 0:18:30.560
<v Speaker 1>and all you have to do is tell us what

0:18:30.680 --> 0:18:35.119
<v Speaker 1>movie they're referring to you. Ready to play? Alright? Review

0:18:35.200 --> 0:18:39.240
<v Speaker 1>number one, there were no wolves in this movie? One star.

0:18:39.960 --> 0:18:43.760
<v Speaker 1>So what two thousand thirteen movie featuring Leonardo DiCaprio are

0:18:43.800 --> 0:18:47.879
<v Speaker 1>we talking about. I would have to say The Wolf

0:18:47.920 --> 0:18:50.800
<v Speaker 1>of Wall Street. Yeah, that's right. So they're actually a

0:18:50.880 --> 0:18:53.919
<v Speaker 1>similar one star reviews for The Accountant, which says not

0:18:54.040 --> 0:18:57.639
<v Speaker 1>enough accounting in this movie, and Cars, which simply says,

0:18:58.000 --> 0:19:02.320
<v Speaker 1>I see enough cars in real life. All right, all right,

0:19:02.400 --> 0:19:04.639
<v Speaker 1>you're one for one, Jeffrey, here we go. Number two.

0:19:05.320 --> 0:19:09.080
<v Speaker 1>What Nickelodeon cartoon about an intrepid Mexican girl who loves

0:19:09.119 --> 0:19:12.840
<v Speaker 1>to travel got the following review? Hate it? Who lets

0:19:12.880 --> 0:19:15.080
<v Speaker 1>their three year old go on adventures with just a

0:19:15.080 --> 0:19:21.560
<v Speaker 1>monkey for supervision? I would have to say Dora the Explorer.

0:19:22.119 --> 0:19:25.840
<v Speaker 1>Absolutely your two for two? All right too for two?

0:19:25.920 --> 0:19:30.159
<v Speaker 1>Question number three, This classic Judy Garland movie features some

0:19:30.240 --> 0:19:33.399
<v Speaker 1>monkey talk as well. There's a one star review that reads,

0:19:33.480 --> 0:19:37.560
<v Speaker 1>flying monkeys, that's too far fetched. I would certainly hope

0:19:37.600 --> 0:19:42.800
<v Speaker 1>they were referring to the Yeah, of course, and I

0:19:43.160 --> 0:19:45.359
<v Speaker 1>love that, like evil witches and a tin man and

0:19:45.400 --> 0:19:47.879
<v Speaker 1>a talking line are all within the realm of possibility.

0:19:47.960 --> 0:19:51.720
<v Speaker 1>But somehow flying monkeys are a step too far. Alright.

0:19:51.800 --> 0:19:54.439
<v Speaker 1>Question number four, You're doing great so far. This review

0:19:54.480 --> 0:19:59.080
<v Speaker 1>starts quote, I've never seen penguins dance. This propaganda film

0:19:59.160 --> 0:20:02.040
<v Speaker 1>is meant to deprive of us of tuna. What movie

0:20:02.040 --> 0:20:04.879
<v Speaker 1>about dancing penguins which shares its name with an old

0:20:04.920 --> 0:20:08.439
<v Speaker 1>cab callaway song? Are we talking about? That would be

0:20:08.520 --> 0:20:13.359
<v Speaker 1>happy feats? Yeah, you're right, a four for four. Nice job.

0:20:13.440 --> 0:20:15.000
<v Speaker 1>Let's see if you can bring it home with the

0:20:15.080 --> 0:20:17.920
<v Speaker 1>last one and go five for five. Question number five,

0:20:18.520 --> 0:20:22.440
<v Speaker 1>This review disappointedly sums up the movie quote one star,

0:20:22.800 --> 0:20:28.399
<v Speaker 1>the boat sinks. What movie are we talking about? That

0:20:28.440 --> 0:20:32.120
<v Speaker 1>would be tight hand? That's amazing, Jeffrey. So you went

0:20:32.200 --> 0:20:34.800
<v Speaker 1>five for five, which gets you an official part Time

0:20:34.840 --> 0:20:37.760
<v Speaker 1>Genius Certificate of Genius along with the part Time Genius

0:20:37.800 --> 0:20:54.520
<v Speaker 1>t shirts. So congratulations, thank you. You're listening to part

0:20:54.520 --> 0:20:56.840
<v Speaker 1>Time Genius and we're talking about the innovative thinking and

0:20:56.920 --> 0:20:59.960
<v Speaker 1>breakthrough technologies that have made Amazon one of the fastest

0:21:00.040 --> 0:21:04.200
<v Speaker 1>growing and most ubiquitous companies in history. And just how

0:21:04.200 --> 0:21:07.560
<v Speaker 1>prevalent is Amazon exactly? According to a report out earlier

0:21:07.600 --> 0:21:11.440
<v Speaker 1>this year from Walker Sands Communication, an astounding eighty four

0:21:11.560 --> 0:21:14.760
<v Speaker 1>percent of US consumers have bought something from Amazon in

0:21:14.800 --> 0:21:19.119
<v Speaker 1>the past. Unbelievable and as far as consumer basis go,

0:21:19.240 --> 0:21:21.800
<v Speaker 1>that's just about as good as you could possibly get.

0:21:21.840 --> 0:21:24.199
<v Speaker 1>It's pretty much everyone. Yeah, And and part of the

0:21:24.200 --> 0:21:26.200
<v Speaker 1>reasons so many people buy from Amazon is that the

0:21:26.200 --> 0:21:28.640
<v Speaker 1>company has gotten so good at selling what you want,

0:21:28.960 --> 0:21:31.640
<v Speaker 1>I mean sometimes even before you know it. Yeah, it's true.

0:21:31.680 --> 0:21:34.000
<v Speaker 1>And they've really set the bar in terms of predictive

0:21:34.040 --> 0:21:37.679
<v Speaker 1>analytics and targeted marketing. For example, they have this super

0:21:37.720 --> 0:21:41.320
<v Speaker 1>comprehensive filtering engine that can analyze everything from what you've

0:21:41.320 --> 0:21:44.320
<v Speaker 1>purchased in the past to what's currently in your online

0:21:44.320 --> 0:21:47.720
<v Speaker 1>shopping car to things like which items you've searched for

0:21:47.760 --> 0:21:50.879
<v Speaker 1>the most. And your information then gets cross reference with

0:21:50.920 --> 0:21:53.239
<v Speaker 1>that of other users. And as we've talked about, this

0:21:53.320 --> 0:21:55.560
<v Speaker 1>is eighty four percent of America, so it's a ton

0:21:55.600 --> 0:21:58.680
<v Speaker 1>of people. So the company can recommend products that other

0:21:58.760 --> 0:22:01.200
<v Speaker 1>people have bought when shot upping for the same things

0:22:01.240 --> 0:22:04.200
<v Speaker 1>that you have. And just like with impulse buys near

0:22:04.200 --> 0:22:07.439
<v Speaker 1>registers at grocery stores, that power of suggestion goes a

0:22:07.480 --> 0:22:11.320
<v Speaker 1>long way toward making you spend more on Amazon, especially

0:22:11.320 --> 0:22:15.639
<v Speaker 1>when it's customized to this degree. Investipdia reports that Amazon's

0:22:15.680 --> 0:22:19.240
<v Speaker 1>personalized recommendation system snags the company as much as an

0:22:19.240 --> 0:22:22.680
<v Speaker 1>extra thirty percent and revenue every single year. Oh man,

0:22:22.800 --> 0:22:25.320
<v Speaker 1>we're such cheap, but but you kind of have to

0:22:25.320 --> 0:22:27.600
<v Speaker 1>admire how much thought and effort goes into the design

0:22:27.640 --> 0:22:30.080
<v Speaker 1>of the platform. I mean, even if it is optimized

0:22:30.119 --> 0:22:32.639
<v Speaker 1>to suck every dollar out of your wallet. Like you

0:22:32.680 --> 0:22:35.359
<v Speaker 1>know that one click ordering button that Amazon has. Not

0:22:35.400 --> 0:22:38.360
<v Speaker 1>only is that this in house invention meant to increase

0:22:38.400 --> 0:22:41.560
<v Speaker 1>impulse buys and limit the lag between purchases and shipments,

0:22:41.560 --> 0:22:45.199
<v Speaker 1>but it's also a patented feature that Amazon licenses to

0:22:45.280 --> 0:22:48.159
<v Speaker 1>other companies. So you know, for for instance, anytime you

0:22:48.200 --> 0:22:50.719
<v Speaker 1>buy a song or movie or whatever on iTunes with

0:22:50.760 --> 0:22:53.720
<v Speaker 1>one click ordering, not only does Apple make money, but

0:22:53.920 --> 0:22:56.840
<v Speaker 1>Amazon sharing in that profit too. Yeah, it really is

0:22:56.840 --> 0:22:59.000
<v Speaker 1>amazing to think about this. And of course they're cloud

0:22:59.040 --> 0:23:01.879
<v Speaker 1>computing business that we talked about, where you know, another

0:23:01.880 --> 0:23:04.960
<v Speaker 1>company's ability to function and and even make money, it

0:23:05.280 --> 0:23:08.560
<v Speaker 1>becomes dependent on giving Amazon a cut of these profits.

0:23:09.040 --> 0:23:11.280
<v Speaker 1>It's really clever how they've worked out all of these

0:23:11.320 --> 0:23:14.879
<v Speaker 1>ways of making money from other companies sales. Yeah, and

0:23:14.920 --> 0:23:17.960
<v Speaker 1>Amazon's not shy about capitalizing on another company's money making

0:23:18.000 --> 0:23:21.320
<v Speaker 1>schemes either. Just last month, Walmart announced I would start

0:23:21.320 --> 0:23:24.080
<v Speaker 1>testing a delivery service in which it's workers would enter

0:23:24.160 --> 0:23:26.760
<v Speaker 1>customers homes by way of a smartlock, and then they

0:23:26.840 --> 0:23:30.520
<v Speaker 1>drop off the packages or even unload grocery items directly

0:23:30.520 --> 0:23:33.040
<v Speaker 1>into the fridge or freezer. And now just a few

0:23:33.040 --> 0:23:36.040
<v Speaker 1>weeks later, Amazon's one up them by launching their own

0:23:36.160 --> 0:23:39.640
<v Speaker 1>in home delivery service in thirties seven cities. I mean,

0:23:39.680 --> 0:23:42.920
<v Speaker 1>should should we actually feel bad for Walmart year for once?

0:23:43.600 --> 0:23:44.840
<v Speaker 1>I don't know if I'm going to go that far

0:23:44.920 --> 0:23:47.240
<v Speaker 1>with I mean, it's the one time they were actually

0:23:47.280 --> 0:23:49.520
<v Speaker 1>ahead of the curve, even if by only a month.

0:23:49.560 --> 0:23:53.080
<v Speaker 1>And then along comes Amazon and one ups though. But yeah,

0:23:53.280 --> 0:23:55.119
<v Speaker 1>not that I'm really rooting for either of them in

0:23:55.119 --> 0:23:57.840
<v Speaker 1>this case. That there's something about granting a giant company

0:23:57.880 --> 0:24:00.600
<v Speaker 1>this unfettered access to my home that I'm not sure

0:24:00.640 --> 0:24:03.280
<v Speaker 1>I'm ready to buy into. Just yet I totally get that,

0:24:03.359 --> 0:24:06.040
<v Speaker 1>and to be fair, it's not a meritless idea. So

0:24:06.359 --> 0:24:09.080
<v Speaker 1>this company called August Home, Inc. Did a study last

0:24:09.119 --> 0:24:12.680
<v Speaker 1>year and found that approximately eleven million Americans had packages

0:24:12.680 --> 0:24:15.639
<v Speaker 1>stolen off their doorsteps in two thousand and sixteen. But

0:24:15.720 --> 0:24:18.119
<v Speaker 1>you're right, this new kind of delivery service has already

0:24:18.200 --> 0:24:21.320
<v Speaker 1>raised a lot of eyebrows due to privacy concerns, even

0:24:21.320 --> 0:24:24.520
<v Speaker 1>with the promise of cameras that livestream the whole delivery process.

0:24:24.880 --> 0:24:26.720
<v Speaker 1>I mean, the service isn't guaranteed to take off for

0:24:26.800 --> 0:24:29.560
<v Speaker 1>either company, but I'd say Amazon has a better chance

0:24:29.560 --> 0:24:32.000
<v Speaker 1>of making it all work. Yeah, and this seems especially

0:24:32.040 --> 0:24:34.840
<v Speaker 1>true here. I mean, Amazon could theoretically take the idea

0:24:34.960 --> 0:24:38.399
<v Speaker 1>beyond simple delivery of packages. I mean, they already have

0:24:38.520 --> 0:24:41.080
<v Speaker 1>this home and business services section of the site and

0:24:41.440 --> 0:24:43.879
<v Speaker 1>it kind of works like task Grabbit, except all the

0:24:43.920 --> 0:24:47.800
<v Speaker 1>services you can buy and schedule are handled by real professionals.

0:24:48.000 --> 0:24:50.200
<v Speaker 1>You know, things like house cleaning and lawn care or

0:24:50.280 --> 0:24:54.119
<v Speaker 1>even furniture assembly can all be arranged through Amazon. So

0:24:54.160 --> 0:24:56.280
<v Speaker 1>with this new smart log program, you know, that kind

0:24:56.280 --> 0:24:59.080
<v Speaker 1>of stuff could be set up through Amazon without you

0:24:59.119 --> 0:25:02.439
<v Speaker 1>needing to be there. The service is performed. I do

0:25:02.520 --> 0:25:04.320
<v Speaker 1>have to men, it's all a little bit creepy and

0:25:04.359 --> 0:25:06.439
<v Speaker 1>still a little too new for me to get behind

0:25:06.440 --> 0:25:09.120
<v Speaker 1>this completely. But but you're right, if anyone can sell

0:25:09.160 --> 0:25:12.720
<v Speaker 1>the concept to the public, it would definitely be Amazon. Yeah,

0:25:12.840 --> 0:25:15.120
<v Speaker 1>and they managed to float some pretty off putting ideas

0:25:15.440 --> 0:25:17.679
<v Speaker 1>so far, but just look at what they've managed with

0:25:17.720 --> 0:25:20.720
<v Speaker 1>Alexa and Amazon Echo. Right twenty years ago, when the

0:25:20.720 --> 0:25:22.680
<v Speaker 1>company came on the scene, it would have been this

0:25:22.840 --> 0:25:26.840
<v Speaker 1>unthinkable prospect that people would live within ever present virtual

0:25:26.880 --> 0:25:30.280
<v Speaker 1>assistant that kept this constant thread of like what you

0:25:30.320 --> 0:25:32.880
<v Speaker 1>were listening to and every word you said. But now

0:25:32.920 --> 0:25:35.520
<v Speaker 1>about three million different people use the voice control of

0:25:35.520 --> 0:25:38.600
<v Speaker 1>Alexa service every month, and that numbers only set to

0:25:38.720 --> 0:25:41.919
<v Speaker 1>rise as the company expands the Echo line. Yeah, and

0:25:41.960 --> 0:25:45.160
<v Speaker 1>as you remember that that Alexa was originally this standalone

0:25:45.160 --> 0:25:48.359
<v Speaker 1>company that did web analysis and web analytics, if you

0:25:48.400 --> 0:25:50.639
<v Speaker 1>remember that, and Amazon bought it for two d and

0:25:50.680 --> 0:25:54.600
<v Speaker 1>fifty million dollars back in and they ended up sitting

0:25:54.600 --> 0:25:57.560
<v Speaker 1>on this software for about sixteen years, not knowing exactly

0:25:57.640 --> 0:25:59.440
<v Speaker 1>what they were going to do about it, and then

0:25:59.440 --> 0:26:02.040
<v Speaker 1>they finally rolled it out as this very different than

0:26:02.320 --> 0:26:05.639
<v Speaker 1>this home assistant and entertainment center. That's so crazy. I

0:26:05.680 --> 0:26:08.240
<v Speaker 1>actually forgotten that that Alexa was where you go to

0:26:08.400 --> 0:26:11.520
<v Speaker 1>UM to check other websites and what traffic they were getting.

0:26:11.600 --> 0:26:14.560
<v Speaker 1>But but you know, as cool and sci fi concept

0:26:14.600 --> 0:26:17.800
<v Speaker 1>as like this AI assistant is, it's actually got nothing

0:26:17.880 --> 0:26:21.280
<v Speaker 1>on the actual robots that Amazon uses. And that's why

0:26:21.280 --> 0:26:24.479
<v Speaker 1>I have to mention another Amazon acquisition that's only recently

0:26:24.520 --> 0:26:27.080
<v Speaker 1>started to pay off for the company. In two twelve,

0:26:27.119 --> 0:26:31.040
<v Speaker 1>Amazon bought a robotics company called Kiva for three quarters

0:26:31.040 --> 0:26:33.800
<v Speaker 1>of a billion dollars, and today the Kiva robots are

0:26:33.840 --> 0:26:35.919
<v Speaker 1>a big part of the picking and packing process that

0:26:35.960 --> 0:26:40.359
<v Speaker 1>goes on at Amazon's enormous fulfillment centers. So these robots, like,

0:26:40.440 --> 0:26:42.879
<v Speaker 1>what what do they do? Exactly? Well, the way it

0:26:42.960 --> 0:26:45.399
<v Speaker 1>usually works is that whenever an order comes through an

0:26:45.440 --> 0:26:48.280
<v Speaker 1>Amazon a human worker called a picker has to navigate

0:26:48.320 --> 0:26:51.639
<v Speaker 1>those endless aisles of merchandise to find the specific bins

0:26:51.720 --> 0:26:54.800
<v Speaker 1>that contain the ordered items. And now, of course, the

0:26:54.800 --> 0:26:57.200
<v Speaker 1>computer tells the picker which aisles and bins to check.

0:26:57.320 --> 0:26:59.760
<v Speaker 1>But with so many orders coming in each day and

0:26:59.800 --> 0:27:02.960
<v Speaker 1>so many different items to choose from, filling orders can

0:27:03.000 --> 0:27:06.680
<v Speaker 1>still be this tiring, time consuming task. In fact, most

0:27:06.680 --> 0:27:09.399
<v Speaker 1>pickers walk as many as like fifteen miles during a

0:27:09.440 --> 0:27:12.560
<v Speaker 1>single shift. Wow. Yeah, I know. Those Amazon warehouses are

0:27:12.640 --> 0:27:14.960
<v Speaker 1>just huge. I remember seeing this fact that you know,

0:27:15.119 --> 0:27:17.520
<v Speaker 1>if you if you added up all the square footage

0:27:17.520 --> 0:27:21.119
<v Speaker 1>of these Amazon warehouses, it makes up something like seventeen

0:27:21.200 --> 0:27:24.159
<v Speaker 1>New Hampshires Orthoning. Imagine how many delawares. That is, so

0:27:24.200 --> 0:27:27.800
<v Speaker 1>many delawares. But but all right, so I just want

0:27:27.800 --> 0:27:29.720
<v Speaker 1>to make sure I understand this. So they so, actually

0:27:29.720 --> 0:27:32.679
<v Speaker 1>they have robots that are dexperous enough to pick the

0:27:32.800 --> 0:27:36.000
<v Speaker 1>items out of bins. That seems remarkable. No they don't.

0:27:36.080 --> 0:27:38.680
<v Speaker 1>So that so the Kiva robots don't even have arms.

0:27:38.720 --> 0:27:41.720
<v Speaker 1>So pictures something more like an enormous roomba that scoots

0:27:41.760 --> 0:27:44.119
<v Speaker 1>around really close to the ground at about five miles

0:27:44.119 --> 0:27:47.320
<v Speaker 1>per hour. So, rather than sending human pickers on this

0:27:47.480 --> 0:27:51.679
<v Speaker 1>like massive route through these labyrinthine warehouses, a kiva root

0:27:51.760 --> 0:27:54.520
<v Speaker 1>brings all the needed items right to them. But the

0:27:54.600 --> 0:27:58.000
<v Speaker 1>kivas don't carry the items individually. Instead, they rolled beneath

0:27:58.040 --> 0:28:01.919
<v Speaker 1>these vertical columns that hold merchandise spins and then extend

0:28:02.000 --> 0:28:05.760
<v Speaker 1>themselves upwards using hydraulics like keebas can actually towed up

0:28:05.760 --> 0:28:09.000
<v Speaker 1>to seven pounds on their backs. So once they've located

0:28:09.040 --> 0:28:11.639
<v Speaker 1>the column that contains the correct item, they just simply

0:28:11.720 --> 0:28:14.080
<v Speaker 1>carry it back to the human worker, who can then

0:28:14.119 --> 0:28:16.560
<v Speaker 1>pick out the item needed to fill the order. Wow

0:28:16.960 --> 0:28:22.040
<v Speaker 1>like that you keep saying human worker anyway? You know? Actually,

0:28:22.080 --> 0:28:24.640
<v Speaker 1>as a as a side note, speaking of human workers,

0:28:24.640 --> 0:28:27.600
<v Speaker 1>there was one program totally unrelated to this, but I

0:28:27.640 --> 0:28:30.120
<v Speaker 1>read about this program called camper Force. Have you heard

0:28:30.119 --> 0:28:33.200
<v Speaker 1>about this before? The Amazon uses it to staff its

0:28:33.200 --> 0:28:36.719
<v Speaker 1>warehouses during the holiday season because it's so much busier

0:28:36.800 --> 0:28:39.960
<v Speaker 1>during that time, they just need temporary workers. And so basically,

0:28:40.000 --> 0:28:42.280
<v Speaker 1>the company invites these nomadic r V e rs to

0:28:42.360 --> 0:28:45.400
<v Speaker 1>set up shop near their facilities and come work as

0:28:45.440 --> 0:28:48.640
<v Speaker 1>seasonal hires there. The program has its own logo, which

0:28:48.680 --> 0:28:51.480
<v Speaker 1>is a silhouette of an RV speeding along with amazon

0:28:51.640 --> 0:28:54.560
<v Speaker 1>smile logo on its side. I kind of love that

0:28:54.600 --> 0:28:56.600
<v Speaker 1>it's it's it's a little strange, but yeah, it's kind

0:28:56.600 --> 0:28:59.000
<v Speaker 1>of an interesting model. So I thought we could take

0:28:59.040 --> 0:29:01.160
<v Speaker 1>a look at where Amazon is headed next and how

0:29:01.200 --> 0:29:03.080
<v Speaker 1>they might convince us to let them wedge a little

0:29:03.080 --> 0:29:15.040
<v Speaker 1>deeper into our personal lives. Okay, so what's on the

0:29:15.080 --> 0:29:18.800
<v Speaker 1>horizon for Amazon. Well, in the immediate future, there's the

0:29:18.800 --> 0:29:21.320
<v Speaker 1>new second headquarters that the company has been talking about

0:29:21.320 --> 0:29:24.320
<v Speaker 1>building somewhere outside of its home base of Seattle. And

0:29:24.400 --> 0:29:26.560
<v Speaker 1>while we could talk about what the five billion dollar

0:29:26.600 --> 0:29:29.760
<v Speaker 1>investment could mean for the company or what the jobs

0:29:29.800 --> 0:29:32.480
<v Speaker 1>will do for the local economy, I think it would

0:29:32.520 --> 0:29:34.160
<v Speaker 1>be way more fun to talk about some of the

0:29:34.280 --> 0:29:37.200
<v Speaker 1>ridiculous things cities have done to get Amazon to look

0:29:37.240 --> 0:29:40.600
<v Speaker 1>their way. Yeah. I do love thinking about these kinds

0:29:40.600 --> 0:29:42.840
<v Speaker 1>of things. In fact, one of the silliest promotional tactics

0:29:42.880 --> 0:29:45.920
<v Speaker 1>I've read about, or maybe least effective, Okay, from my

0:29:46.000 --> 0:29:49.240
<v Speaker 1>own hometown of Birmingham, and apparently part of what was

0:29:49.360 --> 0:29:52.520
<v Speaker 1>dubbed this bring a to b campaign, and the city

0:29:52.600 --> 0:29:56.120
<v Speaker 1>set up two giant replicas of Amazon's dash buttons. Those

0:29:56.160 --> 0:29:58.760
<v Speaker 1>are those, you know, doorbell looking gadgets that let you

0:29:58.840 --> 0:30:01.640
<v Speaker 1>reorder a certain produ with a single press of the button,

0:30:02.040 --> 0:30:04.680
<v Speaker 1>except in this case, whenever residents pressed the big prop

0:30:04.720 --> 0:30:08.320
<v Speaker 1>buttons instead of ordering more detergent or whatever, it would

0:30:08.320 --> 0:30:12.640
<v Speaker 1>send one of six hundred different pregenerated tweets to Amazon's Twitter.

0:30:14.000 --> 0:30:16.440
<v Speaker 1>So what kind of stuff were they're tweeting Amazon? Well,

0:30:16.560 --> 0:30:18.800
<v Speaker 1>some of the messages were just little factoys about the

0:30:18.800 --> 0:30:21.880
<v Speaker 1>city's quality of life, and others had bits of trivia,

0:30:22.000 --> 0:30:24.040
<v Speaker 1>you know, like how Michael Jordan briefly played for the

0:30:24.080 --> 0:30:27.000
<v Speaker 1>Birmingham Barons during his stint as a baseball player, And

0:30:27.560 --> 0:30:29.640
<v Speaker 1>I don't know. Most of them were these corny, kind

0:30:29.720 --> 0:30:34.040
<v Speaker 1>of flirty messages, like one of them says, um, Amazon,

0:30:34.120 --> 0:30:36.240
<v Speaker 1>we got a hundred percent match on bumble, want to

0:30:36.240 --> 0:30:40.600
<v Speaker 1>go on a date? Or I'd retreat that. Or here's

0:30:40.640 --> 0:30:42.920
<v Speaker 1>one that I actually find kind of offensive. It says, uh,

0:30:43.320 --> 0:30:47.200
<v Speaker 1>we are Chipotle and those other cities are Taco Bell Amazon. Yeah,

0:30:47.280 --> 0:30:50.920
<v Speaker 1>I don't like that one thing. All right. Well, I'm

0:30:50.920 --> 0:30:54.120
<v Speaker 1>not sure why the city thought bombarding Amazon with annoying

0:30:54.120 --> 0:30:56.080
<v Speaker 1>tweets would be the way to lock them down, but

0:30:56.640 --> 0:31:00.320
<v Speaker 1>either way, it's my hometown. So I'm pulling for you, Birmingham. Well,

0:31:00.360 --> 0:31:03.280
<v Speaker 1>with two d thirty eight cities and regions across both

0:31:03.320 --> 0:31:05.840
<v Speaker 1>the US and Canada vying for the chance to be

0:31:05.920 --> 0:31:10.200
<v Speaker 1>Amazon's new hometown, I mean, there's some steep competition. So

0:31:10.200 --> 0:31:12.200
<v Speaker 1>so one of the things Calgary is doing and I

0:31:12.200 --> 0:31:14.760
<v Speaker 1>didn't even realize Calgary was up for this, but they've

0:31:14.840 --> 0:31:18.719
<v Speaker 1>hung this two under foot banner outside Amazon's current Seattle headquarters.

0:31:18.760 --> 0:31:22.200
<v Speaker 1>That says, quote, hey, Amazon, not saying we'd fight a

0:31:22.200 --> 0:31:25.960
<v Speaker 1>bear for you, but we totally would. That's actually kind

0:31:25.960 --> 0:31:28.480
<v Speaker 1>of awesome. All Right, I'm changing the team Calgary here,

0:31:28.800 --> 0:31:31.120
<v Speaker 1>but you know, Mago, I thought we could switch gears

0:31:31.160 --> 0:31:33.520
<v Speaker 1>and and talk for a minute about Whole Foods. Obviously,

0:31:33.560 --> 0:31:36.800
<v Speaker 1>this was a big, big acquisition for them recently, and

0:31:36.800 --> 0:31:40.400
<v Speaker 1>and particularly because Amazon now has the ability to do

0:31:40.520 --> 0:31:43.040
<v Speaker 1>something that they didn't have before, and that was to

0:31:43.120 --> 0:31:46.440
<v Speaker 1>access this brick and mortar world. Yeah, and and where

0:31:46.480 --> 0:31:50.160
<v Speaker 1>a few months past Amazon's thirteen point seven billion dollar buyout.

0:31:50.240 --> 0:31:53.040
<v Speaker 1>But there's still a lot of unanswered questions about what

0:31:53.120 --> 0:31:56.160
<v Speaker 1>shape the new partnership will take. I mean, prime Member

0:31:56.200 --> 0:31:58.280
<v Speaker 1>is now going to discount a Whole Foods and some

0:31:58.360 --> 0:32:00.200
<v Speaker 1>of the stores have a stack of Amazon at goes

0:32:00.240 --> 0:32:03.160
<v Speaker 1>for sale by the entrance. But obviously there's potential there

0:32:03.200 --> 0:32:05.719
<v Speaker 1>for something much more interesting, right, And there's been all

0:32:05.800 --> 0:32:08.480
<v Speaker 1>kinds of speculation about whether Amazon will just gut the

0:32:08.520 --> 0:32:12.160
<v Speaker 1>stores and use them as these urban or suburban distribution hubs,

0:32:12.280 --> 0:32:14.959
<v Speaker 1>or maybe force Whole Foods to adopt the model of

0:32:15.000 --> 0:32:18.440
<v Speaker 1>the Amazon Go prototype grocery stores. These are the ones

0:32:18.480 --> 0:32:20.480
<v Speaker 1>where you know the company has been testing out the

0:32:20.480 --> 0:32:25.320
<v Speaker 1>possibility of minimizing human contact in their stores, and sensors

0:32:25.400 --> 0:32:27.480
<v Speaker 1>just keep track of the items that you grab and

0:32:27.520 --> 0:32:31.160
<v Speaker 1>automatically charge the total. It goes directly to your Amazon

0:32:31.200 --> 0:32:34.080
<v Speaker 1>account once you head for the exits there. Yeah, and

0:32:34.120 --> 0:32:36.320
<v Speaker 1>that could definitely happen down the line. But I'm looking

0:32:36.320 --> 0:32:38.560
<v Speaker 1>forward to pressing a button at my desk, watching a

0:32:38.640 --> 0:32:41.160
<v Speaker 1>drone pick up an avocado for me, marring it on

0:32:41.200 --> 0:32:43.480
<v Speaker 1>my phone, and then having a helicopter up to my

0:32:43.560 --> 0:32:45.400
<v Speaker 1>office where I can reach out the window and plug

0:32:45.400 --> 0:32:47.240
<v Speaker 1>it from the sky. I'm sure that's going to happen

0:32:47.320 --> 0:32:50.320
<v Speaker 1>one day. Actually, I did come across this thought experiment

0:32:50.320 --> 0:32:53.360
<v Speaker 1>from a Texas design firm called Argo Design, and some

0:32:53.440 --> 0:32:55.400
<v Speaker 1>of the concepts weren't too far off from what you

0:32:55.520 --> 0:32:58.400
<v Speaker 1>just describe. So they try to imagine what a potential

0:32:58.480 --> 0:33:01.280
<v Speaker 1>Amazon Foods might look like when paired with new and

0:33:01.280 --> 0:33:04.800
<v Speaker 1>emerging technology. So one of the ideas was that these

0:33:04.840 --> 0:33:07.960
<v Speaker 1>new echo fridges could be built with these exterior facing

0:33:07.960 --> 0:33:11.000
<v Speaker 1>doors that a delivery driver or maybe a flying drone

0:33:11.040 --> 0:33:14.200
<v Speaker 1>like you dreamed of, could access from the outside. And

0:33:14.200 --> 0:33:16.120
<v Speaker 1>the idea was that one side of the fridge would

0:33:16.160 --> 0:33:18.640
<v Speaker 1>belong to the consumer and would store all of his

0:33:18.760 --> 0:33:21.320
<v Speaker 1>or her food products, while the other side would house

0:33:21.320 --> 0:33:25.360
<v Speaker 1>a rotating assortment of suggested products that Amazon swaps out

0:33:25.840 --> 0:33:28.320
<v Speaker 1>once or twice a day. So if you wanted to

0:33:28.320 --> 0:33:31.120
<v Speaker 1>buy that bag of grapes or those heirloom tomatoes, all

0:33:31.160 --> 0:33:33.080
<v Speaker 1>you'd have to do is slide them over to your

0:33:33.160 --> 0:33:36.240
<v Speaker 1>side of the fridge and they'd be purchased automatically, And

0:33:36.280 --> 0:33:38.480
<v Speaker 1>if there was nothing on sale that you wanted, you

0:33:38.600 --> 0:33:40.800
<v Speaker 1>just leave it all being Amazon would haul it over

0:33:40.800 --> 0:33:42.520
<v Speaker 1>to your neighbor or something to see if he was

0:33:43.840 --> 0:33:46.640
<v Speaker 1>That sounds equal parts amazing and horrifying, And it's almost

0:33:46.680 --> 0:33:49.720
<v Speaker 1>like the mini bar you don't want. It's tear tempting,

0:33:50.040 --> 0:33:53.400
<v Speaker 1>and the communians is obviously great, but getting the jar

0:33:53.480 --> 0:33:55.560
<v Speaker 1>of all is that my neighbors have rejected. That kind

0:33:55.560 --> 0:33:58.120
<v Speaker 1>of turns me off just a little bit. Yeah, well,

0:33:58.160 --> 0:34:01.040
<v Speaker 1>it is a little unsettling to think about. But with

0:34:01.120 --> 0:34:04.840
<v Speaker 1>drones and in home deliveries already on the table, you know,

0:34:04.880 --> 0:34:07.520
<v Speaker 1>sharing a fridge with Amazon may not be outside the

0:34:07.560 --> 0:34:11.040
<v Speaker 1>realm of reason. There was actually one idea from Argo

0:34:11.080 --> 0:34:13.600
<v Speaker 1>Design that I really thought was very very interesting, and

0:34:14.000 --> 0:34:16.000
<v Speaker 1>you know, it's kind of their take on the sharing

0:34:16.040 --> 0:34:19.960
<v Speaker 1>economy model that's been popularized by companies like Uber and Airbnb.

0:34:20.200 --> 0:34:23.640
<v Speaker 1>And so basically, talented home cooks could prepare meals to

0:34:23.719 --> 0:34:26.360
<v Speaker 1>sell in their community. So how does Amazon play a

0:34:26.440 --> 0:34:28.439
<v Speaker 1>role here? So they would provide them with some high

0:34:28.480 --> 0:34:31.920
<v Speaker 1>tech tupperware containers to pack the food in, and then

0:34:32.000 --> 0:34:35.440
<v Speaker 1>each of these special containers would include this mass spectrometer

0:34:35.840 --> 0:34:38.799
<v Speaker 1>to do things like detecting allergens and pathogens and the

0:34:38.840 --> 0:34:42.200
<v Speaker 1>prepared meals. And this way Amazon and the aspiring chefs

0:34:42.200 --> 0:34:44.800
<v Speaker 1>could sidestep the f d A and the whole packaged

0:34:44.800 --> 0:34:47.960
<v Speaker 1>food industry, yeah, while still ensuring that their home cooked

0:34:47.960 --> 0:34:50.760
<v Speaker 1>meals were safety eat. I mean, that's an awesome idea,

0:34:50.840 --> 0:34:53.600
<v Speaker 1>but that one actually might be outside the realm of reason.

0:34:54.200 --> 0:34:56.560
<v Speaker 1>That's true, I mean, at least at this point. But

0:34:56.640 --> 0:34:59.400
<v Speaker 1>I do appreciate the positivity behind it. And you know,

0:34:59.480 --> 0:35:01.440
<v Speaker 1>sometimes if it was, like all the tech that's aimed

0:35:01.440 --> 0:35:04.880
<v Speaker 1>at convenience does make us feel a little more isolated again,

0:35:05.040 --> 0:35:07.080
<v Speaker 1>So there was something about this that was just nice

0:35:07.120 --> 0:35:09.439
<v Speaker 1>to see an application that would encourage people to eat

0:35:09.520 --> 0:35:12.880
<v Speaker 1>locally and also maybe meet their neighbors. I thought the

0:35:12.920 --> 0:35:15.520
<v Speaker 1>founder of the design firm, expressed it pretty well. And

0:35:15.760 --> 0:35:18.759
<v Speaker 1>a quote that he said, it says, maybe, rather than

0:35:18.840 --> 0:35:21.680
<v Speaker 1>keeping us away from each other, stronger data systems could

0:35:21.680 --> 0:35:24.440
<v Speaker 1>help us get closer to each other over time. Well,

0:35:24.480 --> 0:35:26.640
<v Speaker 1>I like that heartwarming sentiment. But you know what else

0:35:26.640 --> 0:35:29.680
<v Speaker 1>brings us all together, a good old fashioned fact off,

0:35:30.480 --> 0:35:41.879
<v Speaker 1>let's do it all right, I'll start us off here.

0:35:42.280 --> 0:35:43.640
<v Speaker 1>So you want to know a good way to get

0:35:43.640 --> 0:35:46.680
<v Speaker 1>a building named after you on the Amazon campus be

0:35:46.800 --> 0:35:49.600
<v Speaker 1>the first person to have purchased a book from Amazon.

0:35:49.680 --> 0:35:54.080
<v Speaker 1>It sounds it's hard to do that again, Yeah, it

0:35:54.120 --> 0:35:56.520
<v Speaker 1>sounds like a riveting book too. It was purchased by

0:35:56.520 --> 0:35:59.400
<v Speaker 1>software engineer John Waynewright, and the name of the book

0:35:59.520 --> 0:36:02.840
<v Speaker 1>was flew with concepts and creative analogies and I'm not

0:36:02.880 --> 0:36:05.480
<v Speaker 1>done with the title and then goes on computer models

0:36:05.520 --> 0:36:09.040
<v Speaker 1>of the fundamental mechanisms of thought and uh so after

0:36:09.080 --> 0:36:11.560
<v Speaker 1>buying that years later, Jeff Bezos decided to name a

0:36:11.600 --> 0:36:14.560
<v Speaker 1>building after him, And that title just feels like clickbait. Yes,

0:36:15.360 --> 0:36:17.400
<v Speaker 1>speaking of Jeff Bezos, did you know that if you

0:36:17.440 --> 0:36:19.880
<v Speaker 1>call the Amazon service desk you might actually get Ahold

0:36:19.920 --> 0:36:23.799
<v Speaker 1>of Visos himself. So every Amazon employees required to spend

0:36:23.840 --> 0:36:26.680
<v Speaker 1>a couple of days every two years answering customer calls,

0:36:26.680 --> 0:36:29.760
<v Speaker 1>and apparently he really enjoys it. It kind of reminds

0:36:29.760 --> 0:36:31.840
<v Speaker 1>you of Steve Jobs answering customer email, That's what I

0:36:31.880 --> 0:36:33.319
<v Speaker 1>was gonna say. It reminded me of that as well.

0:36:33.360 --> 0:36:36.160
<v Speaker 1>I remember seeing seeing that story about that. Well, another

0:36:36.280 --> 0:36:38.680
<v Speaker 1>Visos fact here. You know, he's got this problem of

0:36:38.680 --> 0:36:40.960
<v Speaker 1>trying to figure out what to do with his billions

0:36:40.960 --> 0:36:43.279
<v Speaker 1>and billions of dollars. Poor guy, I mean, trying to

0:36:43.280 --> 0:36:46.160
<v Speaker 1>figure this out. Well, he is finding some interesting ways

0:36:46.200 --> 0:36:48.439
<v Speaker 1>to spend some of his money, and one of those

0:36:48.480 --> 0:36:52.000
<v Speaker 1>ways is building this ten thousand year clock. So the

0:36:52.040 --> 0:36:55.680
<v Speaker 1>clock apparently ticks once a year, and the century hand

0:36:55.719 --> 0:36:59.120
<v Speaker 1>moves ahead once every one hundred years. And because you

0:36:59.160 --> 0:37:01.880
<v Speaker 1>know every cool hawk needs a cuckoo, that that happens

0:37:01.920 --> 0:37:06.040
<v Speaker 1>every thousand years, and apparently the clock is supposed to

0:37:06.040 --> 0:37:09.000
<v Speaker 1>be like a symbol of long term thinking. I guess

0:37:09.120 --> 0:37:10.880
<v Speaker 1>I like that. I mean, I hope it's just not

0:37:11.000 --> 0:37:15.560
<v Speaker 1>a like traditional tiny cuckoo, but something spectacular. Um, did

0:37:15.560 --> 0:37:18.399
<v Speaker 1>you know that a book about Lin apparently helped keep

0:37:18.680 --> 0:37:21.279
<v Speaker 1>Amazon in business in the early days, So, as we

0:37:21.320 --> 0:37:23.359
<v Speaker 1>both know, from our e commerce herees. But when you're

0:37:23.360 --> 0:37:26.280
<v Speaker 1>a bookseller, you buy books from distributors and you typically

0:37:26.320 --> 0:37:28.640
<v Speaker 1>can't buy a single copy. You have to buy them

0:37:28.640 --> 0:37:30.600
<v Speaker 1>in bulk, like ten or so books at a time.

0:37:31.000 --> 0:37:33.640
<v Speaker 1>But in the earliest days, Amazon didn't need ten copies

0:37:33.680 --> 0:37:36.680
<v Speaker 1>of every book. So Amazon figured out a loophole. When

0:37:36.680 --> 0:37:38.600
<v Speaker 1>they needed a book, they'd order one copy of the

0:37:38.600 --> 0:37:40.640
<v Speaker 1>book that they wanted to have on hand, and then

0:37:40.760 --> 0:37:43.600
<v Speaker 1>nine copies of this really obscure book on liking that

0:37:43.719 --> 0:37:46.840
<v Speaker 1>was always out of thoughts, pretty hilarious. So I do

0:37:46.880 --> 0:37:48.839
<v Speaker 1>wish they had realized that and be like, there's such

0:37:48.880 --> 0:37:51.360
<v Speaker 1>demand for this liking book, we need to bring it back.

0:37:51.480 --> 0:37:54.280
<v Speaker 1>That's awesome. Well that, you know, that may have prevented

0:37:54.320 --> 0:37:56.280
<v Speaker 1>them from losing a lot of money at that point,

0:37:56.280 --> 0:37:59.440
<v Speaker 1>But many years later, in two thousand thirteen, Amazon showed

0:37:59.480 --> 0:38:02.080
<v Speaker 1>just how much money it could lose in less than

0:38:02.160 --> 0:38:04.959
<v Speaker 1>an hour. When the Amazon dot Com site went down

0:38:05.000 --> 0:38:08.120
<v Speaker 1>for only forty minutes. The company apparently lost close to

0:38:08.239 --> 0:38:11.040
<v Speaker 1>five million dollars in that brief period. That's about a

0:38:11.160 --> 0:38:14.759
<v Speaker 1>hundred and twenty thousand dollars each minute. That's insane. So,

0:38:14.960 --> 0:38:17.160
<v Speaker 1>as you know, there have been stories over the years

0:38:17.160 --> 0:38:20.960
<v Speaker 1>of Amazon employees and fulfillment centers not always being the happiest.

0:38:21.400 --> 0:38:23.600
<v Speaker 1>And there are actually some funny stories about how various

0:38:23.600 --> 0:38:26.840
<v Speaker 1>employees have decided to protest or communicate their unhappiness. So

0:38:27.280 --> 0:38:29.600
<v Speaker 1>one funny one involves an employee back in two thousand

0:38:29.640 --> 0:38:32.919
<v Speaker 1>and six in the Kansas fulfillment Center. So he'd arrived

0:38:32.960 --> 0:38:35.279
<v Speaker 1>every day for work, but then wasn't clocked as doing

0:38:35.320 --> 0:38:37.840
<v Speaker 1>any work. It turns out he'd kind of built himself

0:38:37.840 --> 0:38:40.280
<v Speaker 1>this fourt in the middle of a bunch of empty palates.

0:38:40.600 --> 0:38:42.640
<v Speaker 1>He was then able to use products that were for

0:38:42.680 --> 0:38:44.920
<v Speaker 1>sale to make himself right at home, so he made

0:38:45.000 --> 0:38:47.600
<v Speaker 1>himself bed, He tore out pictures from books to decorate

0:38:47.680 --> 0:38:49.920
<v Speaker 1>the walls he'd built around him, and he had food

0:38:49.960 --> 0:38:52.640
<v Speaker 1>to snack on. And get this, when they figured out

0:38:52.719 --> 0:38:54.879
<v Speaker 1>what the guy was doing, can you believe they fired him?

0:38:55.000 --> 0:38:58.719
<v Speaker 1>What shocking? All right, well, I have to admit of

0:38:58.719 --> 0:39:01.960
<v Speaker 1>fact that is that of heard is probably worthy of

0:39:02.000 --> 0:39:04.720
<v Speaker 1>today's trophy. So I'm going to give it to you. Congratulations, Mango,

0:39:05.000 --> 0:39:06.880
<v Speaker 1>Thank you so much, and thank you all for listening.

0:39:07.080 --> 0:39:09.320
<v Speaker 1>Don't forget if you have any great facts about Amazon

0:39:09.400 --> 0:39:11.560
<v Speaker 1>that we missed. Let us know at one eight four

0:39:11.640 --> 0:39:14.759
<v Speaker 1>four pt Genius or emails at part Time Genius at

0:39:14.760 --> 0:39:21.200
<v Speaker 1>how stuff works dot com. Thanks so much for listening, Kay,

0:39:29.760 --> 0:39:32.280
<v Speaker 1>thanks again for listening. Part Time Genius is a production

0:39:32.320 --> 0:39:34.760
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0:39:34.800 --> 0:39:37.319
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0:39:37.320 --> 0:39:40.640
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0:39:40.680 --> 0:39:42.720
<v Speaker 1>Brown made the theme song and does the MIXI mixy

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<v Speaker 1>sound thing. Jerry Rowland does the exact producer thing. Gay

0:39:46.320 --> 0:39:48.920
<v Speaker 1>Bluesier is our lead researcher, with support from the Research

0:39:49.000 --> 0:39:51.960
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0:39:52.000 --> 0:39:54.640
<v Speaker 1>Eve Jeff Cook gets the show to your ears. Good job, Eves.

0:39:54.880 --> 0:39:56.800
<v Speaker 1>If you like what you heard, we hope you'll subscribe,

0:39:56.800 --> 0:39:58.719
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0:40:00.800 --> 0:40:02.480
<v Speaker 1>We forget Jason Jason who