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Speaker 1: Hello, and welcome to food Stuff. I'm Lauren Vulcan and

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Speaker 1: I'm Annie Reese, and today we're talking about food delivery

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Speaker 1: and take out um. And this is a topic that's

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Speaker 1: been on my mind for a while because since moving

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Speaker 1: to a city and becoming a city girl, I have

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Speaker 1: become quite spoiled with delivery that I can get it

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Speaker 1: at anytime. Oh yeah, just about anything you want. I mean,

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Speaker 1: as long as what you want is kind of like

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Speaker 1: cheat Chinese food or pizza or pizza. Yeah. I have

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Speaker 1: had a bit of a scandal I've uncovered in my

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Speaker 1: building because I've I've had a bad habit of falling

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Speaker 1: asleep when I ordered food right and it so I

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Speaker 1: wake up and I go outside and it's not there,

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Speaker 1: and I have thirteen angry voicemails and I feel terrible

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Speaker 1: about it, But you know, what can I do? Well,

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Speaker 1: it turns out there's somebody in my building that's pretending

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Speaker 1: to be my boyfriend and he's been claiming my delivery food.

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Speaker 1: Oh man, right now, I'm trying to trap food delivery trap.

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Speaker 1: I've narrowed it down to two people. I suspect um

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Speaker 1: and my friends. My group of friends is they're like,

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Speaker 1: it's like a romantic comedy. You like the same fears.

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Speaker 1: I'm like, no, this is the opposite of a meat cute.

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Speaker 1: This is an enemy that has been made. But I've

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Speaker 1: been traveling recently and discovered that delivery isn't as big

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Speaker 1: and a couple of countries I've been to, like in

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Speaker 1: Japan it wasn't that big of a thing, or at

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Speaker 1: least where I was, which is pretty big cities, and

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Speaker 1: in South Africa wasn't that big of a thing. So

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Speaker 1: it's been on my mind for a while, the history

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Speaker 1: of this and how did you get started, and why

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Speaker 1: did it take off in certain places and not others?

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Speaker 1: The answers to this and more. But first delivery and

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Speaker 1: or take out? What is it? Oh my goodness, we

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Speaker 1: didn't do the research, flower, and I don't know all right.

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Speaker 1: You know when when you want food from a restaurant,

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Speaker 1: but instead of like sitting down and eating there, you

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Speaker 1: want to take the food with you somewhere else, hypothetically

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Speaker 1: to your home, or you have it delivered directly to

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Speaker 1: your home, either by a restaurant employee courier that's more traditional,

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Speaker 1: or by a third party service of some kind. There

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Speaker 1: you go um and if we look at delivery numbers,

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Speaker 1: six percent of Americans order take out on an average day,

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Speaker 1: and pizza is the most delivered food. Ademy probably are

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Speaker 1: not surprised by that at all. Over a billion are

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Speaker 1: delivered a year in the United States. In Americans spent

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Speaker 1: a collective three point five billion on food delivery, and

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Speaker 1: this seems like a lot. The pizza thing totally is,

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Speaker 1: but when we look at that six percent number, it

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Speaker 1: only accounted for three percent total restaurant transactions. Some restaurants

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Speaker 1: will have a way more like pizza places and others

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Speaker 1: way less. Still, the market is moving more and more

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Speaker 1: in the delivery direction, and some restaurants are designing their

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Speaker 1: floor plans and or menus around being delivery friendly. You've

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Speaker 1: probably been to plenty of restaurants that already have a

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Speaker 1: separate window or a counter for delivery or takeout orders. Globally,

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Speaker 1: the market is worth a hundred and one billion dollars

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Speaker 1: per year and accounts for about one percent of the

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Speaker 1: total world food market and four percent of restaurant sales

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Speaker 1: YEP And according to statistics provided by door Dash, of

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Speaker 1: American restaurants don't offer delivery, and of those that do.

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Speaker 1: Grub hub claims that of them are still relying on

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Speaker 1: paper menus. Again, Globally, about two thirds of delivery orders

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Speaker 1: are still placed by phone. What market researcher mckensey believes

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Speaker 1: that that will flip to two thirds being placed online

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Speaker 1: Sometime After over a billion dollars was invested in food

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Speaker 1: delivery technology from meal kits to grocery delivery, some restaurants

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Speaker 1: have started adding space for delivery drivers specifically instead of

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Speaker 1: more seating in the restaurant, or perhaps seating at all. Yes,

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Speaker 1: perhaps it's a market with this huge perceived potential. Grub

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Speaker 1: hubs marketing budget in was over eighty five million dollars,

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Speaker 1: and the top five global companies were worth as often

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Speaker 1: over twelve billion dollars together. Yeah, and uh. People who

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Speaker 1: use these new electronic type services, many of which handle

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Speaker 1: everything from the ordering to the delivery for the customer

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Speaker 1: um rather than simply relaying the order to the restaurant

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Speaker 1: and having it handled the delivery. These customers are very particular.

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Speaker 1: Most of them order from home instead of the workplace

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Speaker 1: or four home. They will stick with whatever app they

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Speaker 1: downloaded first, and they will not tolerate waiting more than

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Speaker 1: an hour, they won't. Oh my goodness, well Atlanta, we

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Speaker 1: haven't reached I was expecting to find more articles, and

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Speaker 1: maybe I just wasn't specifically looking for it, but I

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Speaker 1: was expecting to find more articles about these millennials and

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Speaker 1: they're so antisocialness staying and knows and they don't want

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Speaker 1: to go to restaurants. And I did read a couple

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Speaker 1: of years ago a bunch of articles about how people

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Speaker 1: are eating alone in restaurants more often. Yeah, it's becoming

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Speaker 1: more of a thing. So I'm kind of, oh, yeah,

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Speaker 1: they're They're probably out there, and I just didn't run

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Speaker 1: into that, but we'll have to. We'll have to check

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Speaker 1: out that, like the societal societal implications, Yes, of these

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Speaker 1: sorts of things in another episode. Absolutely, And that food

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Speaker 1: delivery technology has changed the types of foods that can

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Speaker 1: be delivered. Yes, remember that whole hullabaloo about the eggs

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Speaker 1: and food kits. Do I remember that? It was like, Wow,

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Speaker 1: they're delivering EAGs now. And in countries like France, for example,

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Speaker 1: which has been a holdout in delivery, options have been

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Speaker 1: traditionally fairly limited until the introductions of services like Take

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Speaker 1: Eat Easy, Uber Eats and food Dora. According to take It,

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Speaker 1: I can't even do it. Take eat Easy spokespeople after

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Speaker 1: launching in Paris, they've seen monthly growth in the double

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Speaker 1: digits and as far as the employees of these services go,

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Speaker 1: Several lawsuits against food delivery companies or services have been

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Speaker 1: in the news lately. Door Dash, cub Hub, and Postmates

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Speaker 1: have all been accused of misclassifying employees as independent contractors

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Speaker 1: so as to avoid paying them the minimum wage or

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Speaker 1: giving them benefits. This is all ongoing currently, like things

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Speaker 1: are being settled and then more lawsuits and being settled. Yeah. Yeah,

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Speaker 1: it's all up in the air. But we certainly hope

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Speaker 1: the companies shape up and treat people like people. Yes,

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Speaker 1: we certainly do. Um, but for a nice people note,

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Speaker 1: Pizza Hut employees use kayaks to deliver pizza to people

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Speaker 1: trapped during Hurricane Harvey, which I found kind of kind

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Speaker 1: of lovely. Yeah. Yeah, uh, and take out and delivery

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Speaker 1: has a pretty interesting history, I've got to say. Yeah,

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Speaker 1: it goes back further than I thought it was going to. Yes,

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Speaker 1: and we'll get into that, but first let's get into

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Speaker 1: a quick break for a word from our sponsor, and

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Speaker 1: we're back. Thank you sponsor. Okay, so take out food,

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Speaker 1: Our food that passers by would grab and go goes

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Speaker 1: all the way back to ancient Rome and the Aztecs,

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Speaker 1: and it probably goes back further than that. Yeah. Yeah,

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Speaker 1: that's just the first evidence that we have. Yes, exactly,

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Speaker 1: delivery is a bit younger. Wealthy dwellers of fourteenth century

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Speaker 1: Paris could expect the butcher to deliver their products straight

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Speaker 1: to their homes. I guess you could kind of classify

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Speaker 1: a lot of those traveling like the muffin man sort

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Speaker 1: of fits in there. In the US, food delivery got

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Speaker 1: its start in the eighteenth century. That's what the records indicate. Anyway.

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Speaker 1: A handful of hotels and big cities offered whatever meal

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Speaker 1: it was that they cooked that day for take out.

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Speaker 1: They package it for you as long as you could

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Speaker 1: send someone, usually a servant, to go and pick it up.

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Speaker 1: Some restaurants would deliver smaller items like oysters or pastries.

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Speaker 1: Oyster delivery was so big, I know, that was one

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Speaker 1: of the most surprising things of this whole episode in

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Speaker 1: me just delivering oysters, and we'll be mentioning it a

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Speaker 1: bit more me. But first let's talk about this, uh, Okay,

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Speaker 1: the legend goes at the first pizza delivery I heard

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Speaker 1: in Italy in eight nine. Pizza had already been around

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Speaker 1: for a while in Italy, and it was really popular

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Speaker 1: item for the working class um, but it was in

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Speaker 1: a particular area. And when Italy united all these previously

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Speaker 1: disparate towns and cities, pizza, which had been this more

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Speaker 1: regional thing, became more available countrywide. And the first queen

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Speaker 1: of this unified Italy was Queen Margharita. That Margarita maybe.

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Speaker 1: She was doing a sort of unity tour around Italy,

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Speaker 1: and by the time she reached Naples, where pizza was popular,

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Speaker 1: she wanted something other than the fancy her word, typically

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Speaker 1: French food that was standard for her. She wanted something local,

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Speaker 1: a commoner's meal, and the most well known pizza chef

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Speaker 1: was ordered to make pizzas for the queen and deliver

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Speaker 1: them to her. He brought her three different kinds, including

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Speaker 1: one with the colors of the newly adopted Italian flag,

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Speaker 1: red tomatoes, white mazzarella, and green bay sell He later

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Speaker 1: got a letter about how much she enjoyed that particular pizza,

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Speaker 1: and the chef thus lie named it after her, giving me.

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Speaker 1: According to this legend, my favorite type of pizza the

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Speaker 1: marguerite and marguarita pizza. If we go back to post

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Speaker 1: Civil War US, signs began popping up for lunches put

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Speaker 1: up meant for tourists are others passing through um, and

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Speaker 1: these were intended for those that maybe didn't have much

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Speaker 1: spending money um. And they came in boxes for Sunday picnics.

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Speaker 1: By the nine twenties, restaurants might sell boxed lunches with sandwiches, salads,

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Speaker 1: and ice cream. Hm hmmm. Still, most takeout options were

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Speaker 1: situated near transition hubs like train stations and generally more

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Speaker 1: for the working class. Restaurants in big cities offered take

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Speaker 1: home specials, and again oysters are a popular option. The

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Speaker 1: wealthy wod send a servant to go get their food.

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Speaker 1: That was a common practice, and takeout business itself was

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Speaker 1: associated with African American women. We mentioned it for a

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Speaker 1: bit in our Fried Chicken episodes, how they would often

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Speaker 1: sell food from train stations or on the cars themselves.

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Speaker 1: Of course, this is one of the only avenues available

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Speaker 1: for African Americans to make money at the time, and

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Speaker 1: also as a way for black customers to avoid segregation

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Speaker 1: at restaurants, or sometimes segregated restaurants would only serve takeout

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Speaker 1: to black consumers and back back to the oysters again, Well,

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Speaker 1: I'll take away. Oysters aren't really think anymore. The containers

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Speaker 1: that held them were precursors to the Chinese takeout boxes

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Speaker 1: that we know today. The company that made them they

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Speaker 1: were called oyster fails. Originally Bloomer Brothers of New York

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Speaker 1: got their start in nineteen hundred. By nineteen seventy seven, though,

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Speaker 1: they were called fold Pack, which is the company behind

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Speaker 1: our current Chinese takeout container technology. Makes perfect sense. You

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Speaker 1: need something that's watertight, and I know oyster pails oyster fail.

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Speaker 1: If only we hadn't totally destroyed the oyster population. If only. Oh.

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Speaker 1: Speaking of Chinese dake out, the first written reference to

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Speaker 1: that in the US comes from when a restaurant in

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Speaker 1: Los Angeles called kin Chow Cafe UM claimed it was

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Speaker 1: the only West Coast restaurant that would deliver real Chinese food,

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Speaker 1: and delivering takeout wasn't a thing only in the US.

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Speaker 1: Accounts from U S soldiers in China and Japan detail

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Speaker 1: lunches and boxes available on trains by the nineteenth century,

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Speaker 1: and Mumbai daba Allah delivered homemade lunches to workers as

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Speaker 1: in homemade and it's so efficient it has some high

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Speaker 1: tech companies beat. The practice came about during British colonial

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Speaker 1: rule and it's really cool run. One group of wallas

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Speaker 1: retrieved the boxes of food to be delivered and on

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Speaker 1: the side of the boxes are colors that indicate which

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Speaker 1: railway stations the box needs to pass through to arrive

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Speaker 1: at their designated delivery station, where they are hand sorted

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Speaker 1: and delivered. Then the boxes make a return trip to

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Speaker 1: be reused. Yeah, for frequently, these these round tins, these

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Speaker 1: these round metal tins. But yeah, are you just iconic

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Speaker 1: and wonderful? Yeah, I had so much fun reading about that.

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Speaker 1: It's really amazing. Meanwhile, back in the United States, two

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Speaker 1: technologies would create a huge boom in delivery and or

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Speaker 1: take out after World War Two, the television and the

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Speaker 1: personal automobile, as the growing middle class bought cars and

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Speaker 1: TVs through the fifties and sixties, spending less time therefore

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Speaker 1: sitting down in restaurants and more time either at home

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Speaker 1: in front of the TV or out traveling or even

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Speaker 1: just cruising around restaurants started advertising takeaway meals if they

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Speaker 1: had even ever offered sit down meals refew Remember from

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Speaker 1: our McDonald's episode, Yes, McDonald's fact of the episode. Before

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Speaker 1: adding indoor seating, McDonald's was known as McDonald's carry out restaurants.

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Speaker 1: This let them keep costs down, and you know, many

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Speaker 1: other fast food chains followed suit until all that car

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Speaker 1: culture created a desire for people to have people come

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Speaker 1: in sit down um. In the early fifties, traditional restaurants

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Speaker 1: that started offering take out sometimes called television meals, increased

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Speaker 1: their sales twenty in a single year, according to industry

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Speaker 1: data from that time. That's pretty amazing. But how did

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Speaker 1: the pizza become so big? Besides being delicious? Besides that,

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Speaker 1: it has to do with the with the soldiers who

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Speaker 1: returned from Europe after World War Two and the wave

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Speaker 1: of popularity thus enjoyed by Italian restaurants in America. UM.

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Speaker 1: The New York Times ran an article in explaining one

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Speaker 1: of Southern Italy's new implants, a pie made from a

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Speaker 1: yeast dough and filled with any number of different centers,

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Speaker 1: each one containing tomatoes. They explained that these curious treats

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Speaker 1: could be ordered to take home packed hot in special boxes.

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Speaker 1: Speaking of pizzas, it might have been a pizza joint

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Speaker 1: that offered the first free delivery surface Surface Surface, and

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Speaker 1: a few years later in Los Angeles, one Cassa dia

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Speaker 1: More would deliver pies for free after you met the

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Speaker 1: two dollars and fifty cents order minimum. I'm familiar with

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Speaker 1: this delivery minimum. In nine, Domino's Pizza in American fast

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Speaker 1: foodizza chain introduced a delivery guarantee promising thirty minutes it's free.

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Speaker 1: Fast forward to after facing multimillion dollars settlements stemming from

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Speaker 1: Domino's delivery drivers involved in car accidents, a few with fatalities,

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Speaker 1: and Domino's does away with the thirty minute guarantee. The

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Speaker 1: company never outright said these car accidents were because delivery

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Speaker 1: drivers were rushing to beat the thirty minute deadline. What

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Speaker 1: the owner did say was he hoped that dropping the

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Speaker 1: policy would fight quote public perception of reckless driving and

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Speaker 1: ear responsibility. The current you got thirty minutes slogan is

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Speaker 1: meant to be interpreted as the customers thirty minutes to

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Speaker 1: prepare themselves for a pizza in their face, but it

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Speaker 1: could take longer. It'll take thirty minutes or longer or

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Speaker 1: long but that's how long you have to prepare yourself.

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Speaker 1: I went on such a Domino's tangent Um. We could

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Speaker 1: do a whole episode on on that particular company. I

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Speaker 1: think maybe in the future. Yeah, it's very fascinating. Yes,

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Speaker 1: oh definitely. UM online ordering had popped up by about

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Speaker 1: The New York Times again at the bleeding edge of

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Speaker 1: all of this, UM published an article about a blooming

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Speaker 1: online service out of Westchester, New York that hosted menus

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Speaker 1: for forty restaurants and had a checkout system and UH

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Speaker 1: used a third party delivery service to get stuff from

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Speaker 1: the restaurants to the customers. They reported that at the time,

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Speaker 1: more than five hundred people had visited the website five

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Speaker 1: gloren my eating Hot. The New York Times also added

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Speaker 1: there is no charge to visit to the website, but

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Speaker 1: the customer pays the delivery fee, varying from four to

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Speaker 1: six dollars depending on the service used. Oh Man fives

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Speaker 1: of chair year great UM. That was near the beginning

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Speaker 1: of the whole dot com boom. That was from about

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Speaker 1: it say one. Over the next few years, just tons

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Speaker 1: of development and investment brought online services to the forefront,

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Speaker 1: including online grocery shopping. Yeah, and of course, grocery delivery

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Speaker 1: is not like an Internet age idea. Before the spread

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Speaker 1: of refrigeration technology to homes, families would have perishables like eggs, milk,

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Speaker 1: and ice delivered regularly in small quantities for their small

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Speaker 1: ice boxes. The huge fridges and the personal vehicles of

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Speaker 1: later decades squashed that industry and created the market for supermarkets.

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Speaker 1: But but the Internet has brought grocery delivery back. Well,

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Speaker 1: it did for like a couple of years sort of.

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Speaker 1: At first there um and it's heyday. In the late

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Speaker 1: nineteen nineties, a site called home grocer dot com was

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Speaker 1: doing over one million dollars a day in online grocery sales,

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Speaker 1: but it would crash along with much of the digital

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Speaker 1: market in the early two thousand's, and attempts by existing

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Speaker 1: chains like safe Way over the next few years would

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Speaker 1: ultimately collapse, lacking profitability. That reminds me of pre Harry

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Speaker 1: Potter tangent Um how her first Harry Potter and the

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Speaker 1: Sorcerer's Stone are Philosopher's Stone, where depending away from Um

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Speaker 1: was turned down by not more than one publisher because

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Speaker 1: she had the milk the milkman delivery in the beginning,

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Speaker 1: and they were like, this is so great. No one

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Speaker 1: will understand. We can't connect with this. And then I'm

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Speaker 1: sure today they're like well, They're like, well, I guess

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Speaker 1: people can connect to the milk little bit to their

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Speaker 1: homes and we will return to grocery delivering a minute.

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Speaker 1: But first another Dominoes fact in two thousan eight Dominoes

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Speaker 1: makes yet one more appearance. Actually no, there's another on

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Speaker 1: our delivery food timeline. When it rolls out, it's online

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Speaker 1: pizza tracker. With this thing you can track as your

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Speaker 1: pizzas being made. The little pizza icon is goes into

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Speaker 1: the oven and then after a predetermined six to seven minutes,

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Speaker 1: there is no one updating the tracker. Sorry to break

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Speaker 1: anyone's heart about that. Um, it's boxed and then it

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Speaker 1: goes out for delivery. I spent a lot of time

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Speaker 1: in college watching this thing hungry like a lion washing

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Speaker 1: its prey being delivered straight to its mouth. I know

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Speaker 1: that feeling. Um, And here's something that I might cut

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Speaker 1: out later, but I'm gonna I'm gonna record it now perfect.

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Speaker 1: There is as of I think a last week a

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Speaker 1: sex to ay that will order Domino's pizza after you orgasm.

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Speaker 1: So technology abound. You know that there really is an

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Speaker 1: Internet answer for everything I I'm curious about. I guess

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Speaker 1: you have to push the button. It doesn't like sense

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Speaker 1: you orgasms. We shouldn't be talking about orgasms as much

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Speaker 1: in the delivery food episode. Who knew it would come

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Speaker 1: up at all? Um? Meanwhile, UH, the the iPhone debut

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Speaker 1: in two thousand seven, ushering in the era of food

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Speaker 1: delivery apps. UH, and the popularity of delivery has really

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Speaker 1: oldly increased as access to the Internet and smartphones has increased.

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Speaker 1: This plays out in data that looks at delivery trends

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Speaker 1: across countries with high online access like Sweden versus say,

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Speaker 1: areas of Latin America that are currently adopting these technologies. Right,

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Speaker 1: and the capacity that these apps provide some restaurants to

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Speaker 1: take orders is causing a bit of US like supply

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Speaker 1: demand breakdown on UM. This one sandwich chain in southern

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Speaker 1: California reported having to turn off door dash during surge

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Speaker 1: hours and thus has turned away over five hundred thousand

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Speaker 1: dollars in sales from just three restaurants doing during less

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Speaker 1: than a year period UH due to their inability to

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Speaker 1: keep up with orders. UH. Restaurants that are able to

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Speaker 1: keep up with the demand, even ones like the above

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Speaker 1: UM which have had to make changes to accommodate the

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Speaker 1: influx restaurants are reporting significant increases in sales like up

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Speaker 1: to Folks in the industry are even suggesting that new

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Speaker 1: restaurant tours might start opening kitchens with no dine in space,

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Speaker 1: only drive through windows, but instead of engaging with individual customers,

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Speaker 1: they would be largely for delivery drivers. Such a weird

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Speaker 1: twist on the on the drive through UM. And the

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Speaker 1: spread of online technologies has even brought grocery delivery back again.

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Speaker 1: Amazon had been offering dry goods and then added fresh

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Speaker 1: foods for delivery in select areas, online ordering for in

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Speaker 1: store pickup, debut at chains grocery chains like Publics in

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Speaker 1: the early twenty teens, and then last year Amazon purchased

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Speaker 1: Whole Foods for thirteen point seven billion dollars. You know

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Speaker 1: as you do, yeah, um. Sam's Club just announced that

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Speaker 1: they're going to start partnering with instat Cart for same

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Speaker 1: day delivery, and Instatcart already has partnerships with Alberton's, Kroger

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Speaker 1: and Costco, prompted by Amazon's move I. Um. The other day,

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Speaker 1: I was in public and there was a woman in

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Speaker 1: front of me and check out and she worked for

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Speaker 1: I think they had their public says, their own specific

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Speaker 1: one or maybe these instant cart Either way, she worked

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Speaker 1: for grocery delivery service. And it was just funny to

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Speaker 1: hear conversing with the checkout people like, oh, how many

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Speaker 1: more do you have to day? Like she's just going

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Speaker 1: through the checkout over and over again. Um. And she

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Speaker 1: was talking about coupons and how people are losing out

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Speaker 1: on money because you can't use coupons grocery delivery services.

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Speaker 1: It was just an interesting seeing seeing that in action.

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Speaker 1: What a fascinating job. We still have some science for you, yes,

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Speaker 1: but first we have one last quick break for a

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Speaker 1: word from our sponsor. And we're back. Thank you, sponsor, Yes,

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Speaker 1: thank you, And we're back with science technology, the future

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Speaker 1: future perhaps, um. But first we're going to start with

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Speaker 1: the pizza saver, the best technology ever. It's sometimes called

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Speaker 1: the pizza nipple, and it is that white thing with

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Speaker 1: spears placed at the center of the pizza that well

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Speaker 1: I thought it was to hold it together, but now

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Speaker 1: I think it holds the box exactly. Yeah. A patent

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Speaker 1: for this thing was filed by Camela Vatale and three

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Speaker 1: and she was not um like an inventor necessary early.

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Speaker 1: She just enjoyed a lot of pizza, had a big

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Speaker 1: family and was like, this is a problem, um. And

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Speaker 1: the problem she was trying to solve was pizza's arriving

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Speaker 1: with stripped cheese or smushed because of the steam coming

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Speaker 1: off of a hot pizza, the top center of the

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Speaker 1: box would sag and stick to the center of the

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Speaker 1: pizza because there was no pizza saver there and when

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Speaker 1: you open it, in all of your excitement, you ripped

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Speaker 1: the cheese off. Yeah, and the pizza saver solved this problem.

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Speaker 1: The patent says it can quote resist temperatures as high

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Speaker 1: as about five hundred degrees fahrenheit or two hundred and

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Speaker 1: sixty degrees celsius. And it has been slightly improved upon,

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Speaker 1: but pretty much it's the same same pizza saving. Yeah exactly.

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Speaker 1: I think it costs one cent to make. And they're

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Speaker 1: trying to figure out, like how to make it better.

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Speaker 1: There's no better. Yeah, They're like, I always assumed when

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Speaker 1: I was a child that these were um like like

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Speaker 1: dollhouse toys. Yeah, I think read that an article. Yeah,

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Speaker 1: somebody said they used it for polly pocket. Yeah, I

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Speaker 1: mean waste not to want not. The pizza box has

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Speaker 1: also gone through a lot of shifts technology wise. In

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Speaker 1: order to keep the pizzas shape, to be stackable, and

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Speaker 1: to retain heat, Pizza used to rely on corrugated cardboard

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Speaker 1: boxes to keep the pizza warm, but Dominos again is

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Speaker 1: credited with coming up with our current stackable, sturdier shape.

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Speaker 1: But this advancement wasn't so great at delivering a warm,

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Speaker 1: crispy product. Enter Ingrid Cossar in Ur she was determined

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Speaker 1: to solve this problem and she went around to pizzerias

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Speaker 1: with a probe to test pizza temperatures. I love that

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Speaker 1: Domino's standard was degrees faheit or sixty degrees celsius for

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Speaker 1: forty five minutes. That's what they were trying to achieve.

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Speaker 1: And from the data she gathered and she ate a

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Speaker 1: lot of pizza m she patented the insulated livery bag.

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00:26:01,480 --> 00:26:04,600
Speaker 1: It reduced temperature loss to five degrease fare and heighten

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Speaker 1: our This meant that the steam would escape the box

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00:26:08,359 --> 00:26:10,879
Speaker 1: into the bag, allowing the pizza to state both warm

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Speaker 1: and crispy. After a contract with the US government to

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Speaker 1: keep pizza's warm for soldiers and a revamp and part

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Speaker 1: revamp that was in partnership with Domino's, Costar filed for bankruptcy,

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Speaker 1: but it was discharged and from what I understood is

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Speaker 1: maybe not making a comeback, but you know, still moving along.

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Speaker 1: She had a lot of competition from foreign competitors pizza technology.

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Speaker 1: So much of delivery technology is pizza technology. I found.

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Speaker 1: Oh yeah, yeah, it's it's just so big, it's so

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Speaker 1: such a large portion of the market. So what about

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Speaker 1: the incredible future food delivery? Will it involve drones? As currently?

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Speaker 1: Signs point to maybe a few drine delivery stunts started

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Speaker 1: making headline around the world around or so A Pizza

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Speaker 1: and Mumbai Coca Cola and Singapore sparkling wine within this

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Speaker 1: one resort hotel in Saslito, and let us never forget

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00:27:09,920 --> 00:27:16,120
Speaker 1: Silicon Valley's tacocopter. Never forget tacocopter. Amazon even floated off

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Speaker 1: floated the idea of drone delivery um, but the whole

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Speaker 1: concept seemed relegated to mere stunt status due to a

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Speaker 1: couple of things of flight regulations from bodies like the

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Speaker 1: Federal Aviation Administration or f a A here in the

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00:27:29,280 --> 00:27:33,280
Speaker 1: States and elsewhere. Um. Also, the tech was still clumsy.

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00:27:33,960 --> 00:27:36,720
Speaker 1: Light white batteries don't last long enough, the carrying capacity

429
00:27:36,760 --> 00:27:40,680
Speaker 1: isn't great enough, stuff like that. But big companies like

430
00:27:40,680 --> 00:27:45,600
Speaker 1: like Bell Technologies and Boeing Big are working on the

431
00:27:45,680 --> 00:27:49,720
Speaker 1: tech end, possibly for contracting to the military first, and

432
00:27:50,240 --> 00:27:53,760
Speaker 1: their level of influence may sway organizations like the FAA

433
00:27:53,880 --> 00:27:58,760
Speaker 1: to open it up for commercial use. Wow. Um. There

434
00:27:58,840 --> 00:28:01,880
Speaker 1: is one service current available as far as I understand,

435
00:28:01,920 --> 00:28:05,159
Speaker 1: in a Rakovic iceland that's already using drones to circumvent

436
00:28:05,400 --> 00:28:08,560
Speaker 1: the city's bay, shaving some twenty minutes off of delivery

437
00:28:08,560 --> 00:28:10,879
Speaker 1: times to the two or between the two halves of

438
00:28:10,920 --> 00:28:13,840
Speaker 1: the city. UH. Couriers will drop deliveries off at one

439
00:28:13,920 --> 00:28:17,160
Speaker 1: drone hub for launching, and other couriers deliver the food

440
00:28:17,280 --> 00:28:20,040
Speaker 1: by bike or foot on the other end. Um. And

441
00:28:20,160 --> 00:28:22,639
Speaker 1: they're they're planning though, for for home deliveries sometime in

442
00:28:22,640 --> 00:28:27,280
Speaker 1: the future supposed I don't know about that. Uh. And

443
00:28:27,359 --> 00:28:29,680
Speaker 1: all of this could be a serious boon for the

444
00:28:29,800 --> 00:28:36,520
Speaker 1: environment if it takes off truck and um, personal gas

445
00:28:36,560 --> 00:28:42,040
Speaker 1: powered vehicle transportation create just a lot of greenhouse gas emissions,

446
00:28:42,200 --> 00:28:46,160
Speaker 1: and large electronic drones could really help due to their

447
00:28:46,240 --> 00:28:50,760
Speaker 1: energy efficiency. Personal electric vehicles and electric trucks would also

448
00:28:50,800 --> 00:28:56,120
Speaker 1: be good, but not as good as drones efficiency wise. Yeah. Um.

449
00:28:56,120 --> 00:28:58,040
Speaker 1: Oh and one more that I forgot to write down,

450
00:28:58,040 --> 00:29:00,640
Speaker 1: but I saw at C Yes, this here, which is

451
00:29:00,680 --> 00:29:04,040
Speaker 1: a a consumer it's it's it's a it's a media

452
00:29:04,120 --> 00:29:08,960
Speaker 1: place these days, but it's about electronics. Pizza Hut was

453
00:29:09,200 --> 00:29:16,600
Speaker 1: showing off their concept for a automated pizza delivery vehicle. Yeah,

454
00:29:16,680 --> 00:29:19,360
Speaker 1: like like a like a right, I remember the self

455
00:29:19,480 --> 00:29:23,280
Speaker 1: driving car just for pizzas. Oh my goodness. Which apparently

456
00:29:23,280 --> 00:29:25,400
Speaker 1: there's a Black Mirror episode that's kind of about I

457
00:29:25,440 --> 00:29:29,280
Speaker 1: haven't watched that one, but I don't know. I get

458
00:29:29,480 --> 00:29:32,440
Speaker 1: the articles delivery. The article that I read about it

459
00:29:32,480 --> 00:29:35,240
Speaker 1: was like it is the stuff of nightmare? Have they

460
00:29:35,240 --> 00:29:37,960
Speaker 1: not watched Black Mirror? And I was like, oh, I

461
00:29:38,000 --> 00:29:41,720
Speaker 1: haven't either, but okay, so yeah, I don't recall any

462
00:29:42,160 --> 00:29:46,720
Speaker 1: pizza delivery Nightmare episode, but that doesn't mean it doesn't exist. Sure,

463
00:29:47,640 --> 00:29:51,360
Speaker 1: there is something kind of menacing about it to see

464
00:29:51,360 --> 00:29:54,240
Speaker 1: this truck and no nobody in there, but no pizza.

465
00:29:55,400 --> 00:29:58,920
Speaker 1: I don't know. It could be wonderful. I don't know. Yeah,

466
00:29:58,960 --> 00:30:02,240
Speaker 1: it sounds sort of beautiful to me. It has potential

467
00:30:02,680 --> 00:30:06,160
Speaker 1: for either I think yes, As with all technology, that's

468
00:30:06,200 --> 00:30:09,040
Speaker 1: how you use it. That is true. That is true, Lauren.

469
00:30:10,000 --> 00:30:14,280
Speaker 1: That brings us to the end of our delivery take

470
00:30:14,320 --> 00:30:19,760
Speaker 1: out episode. It does yes and means it's time listen

471
00:30:19,880 --> 00:30:27,520
Speaker 1: to me. That was nice. Dominique wrote, I just listened

472
00:30:27,560 --> 00:30:29,720
Speaker 1: to your ketchup episode and thought you should know of

473
00:30:29,760 --> 00:30:36,480
Speaker 1: the Canadian ketchup. Sagas Hines had a tomato plant in Leamington, Ontario,

474
00:30:36,640 --> 00:30:40,760
Speaker 1: and decided to shut it down after a change in ownership.

475
00:30:41,240 --> 00:30:43,920
Speaker 1: The plant had over seven hundred full time employees and

476
00:30:44,080 --> 00:30:47,600
Speaker 1: the manufacturing accounted for a huge portion of the Ontario

477
00:30:47,760 --> 00:30:53,560
Speaker 1: tomato crop, so Ontarians were pretty upset about the whole thing. Meanwhile,

478
00:30:54,000 --> 00:30:58,920
Speaker 1: french Is who made mustard, started producing Ketchup. Their Ketchup

479
00:30:58,960 --> 00:31:01,360
Speaker 1: sales were slow as they were lower on the shelf

480
00:31:01,400 --> 00:31:04,920
Speaker 1: than high but they used real sugar, so they appealed

481
00:31:04,920 --> 00:31:08,000
Speaker 1: to the anti high fruit toast corn sirup crowd and

482
00:31:08,120 --> 00:31:12,360
Speaker 1: use Canadian tomatoes. Although didn't push that through marketing. The

483
00:31:12,400 --> 00:31:16,120
Speaker 1: Frenches sales were so low. That are so low, so

484
00:31:16,360 --> 00:31:20,440
Speaker 1: slow that our major supermarket chain low blaws. Oh man,

485
00:31:20,480 --> 00:31:21,800
Speaker 1: I don't know how to pronounce that. I hope that

486
00:31:21,840 --> 00:31:24,120
Speaker 1: was closed. UM was about to pull it off their

487
00:31:24,160 --> 00:31:28,240
Speaker 1: shelves until one viral Facebook post by Brian Fernandez touting

488
00:31:28,280 --> 00:31:32,360
Speaker 1: the source of the tomatoes changed everything. People started calling

489
00:31:32,400 --> 00:31:35,320
Speaker 1: into their grocery store demanding French is catchup, and a

490
00:31:35,400 --> 00:31:38,880
Speaker 1: supply shortage meant it soon sold out. The sales have

491
00:31:38,960 --> 00:31:41,880
Speaker 1: gone through the roof due to people wanting to support

492
00:31:41,920 --> 00:31:46,040
Speaker 1: Canadian farmers, and even I have been buying Frenches ever since.

493
00:31:47,160 --> 00:31:49,640
Speaker 1: Frenches even moved a bottling plant from the USA to

494
00:31:49,880 --> 00:31:54,200
Speaker 1: Canada because of the niche sales here. And she sent

495
00:31:54,360 --> 00:31:57,880
Speaker 1: us a news article about it, and UM, I had

496
00:31:57,920 --> 00:31:59,960
Speaker 1: not heard about it. I've never seen Frenches catch up.

497
00:32:00,480 --> 00:32:04,320
Speaker 1: I don't know if I'm not sure, but it was very,

498
00:32:04,440 --> 00:32:07,840
Speaker 1: very enjoyable and fascinating read and thanks to Emily Um.

499
00:32:07,880 --> 00:32:11,400
Speaker 1: She also wrote in to us about this too. Yeah yeah, uh,

500
00:32:11,600 --> 00:32:14,959
Speaker 1: Jordan wrote, I recently recalled an embarrassing moment I had

501
00:32:15,000 --> 00:32:17,560
Speaker 1: as a child in elementary school when you were discussing

502
00:32:17,600 --> 00:32:22,080
Speaker 1: the papers or foils that line cupcakes. I accidentally ate one.

503
00:32:22,640 --> 00:32:25,360
Speaker 1: A classmate of mine had a birthday, and per elementary

504
00:32:25,360 --> 00:32:28,120
Speaker 1: school tradition, they brought in cupcakes to share with the class.

505
00:32:28,480 --> 00:32:30,520
Speaker 1: I had never had a cupcake before this day, and

506
00:32:30,560 --> 00:32:32,680
Speaker 1: I was probably in the second or third grade and

507
00:32:32,720 --> 00:32:34,520
Speaker 1: did not know about the paper that you're supposed to

508
00:32:34,560 --> 00:32:37,680
Speaker 1: peel off, so I ate the whole thing. After I

509
00:32:37,680 --> 00:32:40,160
Speaker 1: finished my cupcake, I was looking around and noticed every

510
00:32:40,160 --> 00:32:43,360
Speaker 1: other student had peeled and discarded that cup that cupcake

511
00:32:43,520 --> 00:32:46,640
Speaker 1: paper on their desk, and I didn't have one to

512
00:32:46,720 --> 00:32:49,880
Speaker 1: throw away. I think my teacher and a few students noticed.

513
00:32:50,760 --> 00:32:52,560
Speaker 1: I was embarrassed at the time, but looking back on

514
00:32:52,640 --> 00:32:56,040
Speaker 1: that day is hilarious. In my defense, the cupcake paper

515
00:32:56,400 --> 00:32:59,000
Speaker 1: does get oily from the batter and is the same

516
00:32:59,080 --> 00:33:03,320
Speaker 1: color and very similar in texture to an overbaked cupcake. Yeah.

517
00:33:03,600 --> 00:33:05,760
Speaker 1: I also recently told this to my mom and we

518
00:33:05,800 --> 00:33:08,880
Speaker 1: could not stop laughing. She apologized for not giving me

519
00:33:08,960 --> 00:33:14,200
Speaker 1: proper cupcake etiquette in my youth. Haven't we all been there,

520
00:33:15,360 --> 00:33:21,520
Speaker 1: embarrassing elementary school or adulthood. Yeah, you're right, I still

521
00:33:21,560 --> 00:33:24,200
Speaker 1: feel that way in some fancy restaurants. Oh my gosh,

522
00:33:24,240 --> 00:33:27,840
Speaker 1: me too. I don't know what I'm doing. I'm going

523
00:33:27,880 --> 00:33:29,640
Speaker 1: to blatantly stare at the person next to me to

524
00:33:29,680 --> 00:33:35,760
Speaker 1: try to figure out absolutely protocol. Thanks to both of

525
00:33:35,920 --> 00:33:38,400
Speaker 1: them for writing in and if you would like to

526
00:33:38,400 --> 00:33:40,160
Speaker 1: write to us, we would love to hear from you.

527
00:33:40,200 --> 00:33:43,440
Speaker 1: Our email is food stuff at has dot com. We're

528
00:33:43,480 --> 00:33:46,440
Speaker 1: also on social media. You can find us on Facebook

529
00:33:46,480 --> 00:33:50,560
Speaker 1: and Twitter at food stuff hs W or on Instagram

530
00:33:50,600 --> 00:33:54,000
Speaker 1: at food stuff. We hope to hear from you. Thank

531
00:33:54,040 --> 00:33:58,120
Speaker 1: you so much to our amazing producer, Dylan Fagan. Thanks

532
00:33:58,120 --> 00:34:00,200
Speaker 1: to y'all for listening, and we hope that love more

533
00:34:00,200 --> 00:34:11,000
Speaker 1: good things are coming your way. H