WEBVTT - Alexa+ Unveiled, Erasing Your Info from Google & Smarter Spam Tips

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<v Speaker 1>Amazon's Voice Assistant gets a major AI upgrade. It's the

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<v Speaker 1>end of an era as Microsoft retires Skype. I'll tell

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<v Speaker 1>you when it's going away. There's a much easier way

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<v Speaker 1>to remove your personal details from Google, like your phone

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<v Speaker 1>number and address. I'll tell you how. Plus your tech

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<v Speaker 1>questions answered. What's going on. I'm Rich Demiro and this

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<v Speaker 1>is Rich on Tech. This is the show where I

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<v Speaker 1>talk about the tech stuff I think you should know about.

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<v Speaker 1>It's also the place where I answer your questions about technology.

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<v Speaker 1>I believe that tech should be interesting, useful, and fun.

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<v Speaker 1>Let's open up those phone lines at T triple eight

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<v Speaker 1>Rich one oh one. That's eight eight eight seven four

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<v Speaker 1>to two four one zero one. Give me a call.

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<v Speaker 1>If you have a question about technology, you need a recommendation,

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<v Speaker 1>you're trying to figure out how to do something, whatever

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<v Speaker 1>it is, I will try to help you out. Email

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<v Speaker 1>is also an option. Just go to rich on Tech

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<v Speaker 1>dot tv and hit contact guests. This week, Mike Prospero

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<v Speaker 1>from Tom's Guide is going to join to talk all things. Oh,

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<v Speaker 1>I'm gonna say the word already Alexa plus watch out

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<v Speaker 1>smart speakers. Amazon's big AI upgrade. I'll tell you he'll

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<v Speaker 1>tell you what's new, what's improved, and is it worth it?

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<v Speaker 1>And then later in the show, Chris Gold of Geeks

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<v Speaker 1>on Tour, we'll share expert tips on making the most

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<v Speaker 1>of Google Photos. You know, I talk about that program

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<v Speaker 1>a lot, so Chris will join. She is an expert

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<v Speaker 1>in all things Google Photos. Is going to be a

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<v Speaker 1>great interview there. Okay, Now, fair warning, if you have

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<v Speaker 1>an Amazon Echo smart device nearby, you might want to

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<v Speaker 1>press that mute button. I'm going to be saying the

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<v Speaker 1>A word a lot.

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<v Speaker 2>Yes.

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<v Speaker 1>I flew to New York for Amazon's Alexa event this

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<v Speaker 1>week and the entire thing was focused on a new

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<v Speaker 1>AI version of Alexa called Alexa Plus. Now. The event

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<v Speaker 1>started out with the new CEO of Amazon, Andy Jase.

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<v Speaker 1>Did you know that we have a new CEO. It's

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<v Speaker 1>not Jeff Bezos anymore. Andy actually took over. I had

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<v Speaker 1>to look in the notes. Twenty twenty one spent four

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<v Speaker 1>years of this new guy. Previously, he was in charge

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<v Speaker 1>of one of the biggest growth areas for Amazon, which

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<v Speaker 1>is Amazon Web Services. This is our cloud computing vision.

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<v Speaker 1>He came on stage to say, look, we're Amazon, We've

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<v Speaker 1>got a ton of experience in AI, and he set

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<v Speaker 1>the stage for the newest member of the Amazon executive

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<v Speaker 1>team to introduce Alexa Plus, and then Ponos Penney came

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<v Speaker 1>on stage. Now, he used to be in charge of

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<v Speaker 1>Microsoft's Surface devices. He was one of the key players

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<v Speaker 1>behind that very successful device. I can't believe this, but

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<v Speaker 1>he actually came to visit me at the TV station

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<v Speaker 1>when Surface first launched. That was in like think about

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<v Speaker 1>twenty twelve. And anyway, Ponos is a guy really he's

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<v Speaker 1>like very passionate about the products that he's promoting or

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<v Speaker 1>talking about. So of course these days he's all about Alexa.

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<v Speaker 1>And the first thing he did was start out by

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<v Speaker 1>talking about how magical that first Alexa experience was right

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<v Speaker 1>back in the day. This was about ten years ago

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<v Speaker 1>and they launched Alexa, and I remembered I was on

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<v Speaker 1>a shoot in Kentucky and one of the producers had

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<v Speaker 1>one of these echo speakers, the early one, I guess,

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<v Speaker 1>the first one, and he said watch this, and they

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<v Speaker 1>just set a song and all of a sudden, this

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<v Speaker 1>thing springs to life and plays the song and we

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<v Speaker 1>were like across the room and it sounded great, and

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<v Speaker 1>I was like, wow, that is magical. And now, of

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<v Speaker 1>course Alexa is in over six hundred million devices worldwide,

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<v Speaker 1>and yes, she has helped a lot of people do

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<v Speaker 1>things like turn on and off the lights, cue up music,

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<v Speaker 1>set timers, and answer basic questions. If you ask me,

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<v Speaker 1>it's never really progressed past that, right. It feels like

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<v Speaker 1>it's helpful, but it's not truly smart. But now all

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<v Speaker 1>of that is changing with Alexa plus. So this is

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<v Speaker 1>using a large language model in the background. And what

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<v Speaker 1>that is is something like a chat GBT. They're not

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<v Speaker 1>using chat GBT, They're using some others because chat gibt

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<v Speaker 1>is the competition. But now when you hear this voice,

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<v Speaker 1>it sounds like one of these large language model, you know,

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<v Speaker 1>AI chatbots that we're all using these days. It's smarter,

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<v Speaker 1>it's more cheerful, it's helpful. Now I keep saying she.

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<v Speaker 1>I was curious on stage, you know, you always wonder

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<v Speaker 1>with these voice assistants, is it a he? Is it

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<v Speaker 1>a she? They kept saying she, So I guess Alexa

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<v Speaker 1>is truly she, So I'll refer to her as she.

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<v Speaker 1>But now you're gonna be able to speak to Alexa

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<v Speaker 1>in the way you would talk to a human, So

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<v Speaker 1>instead of saying something very specific like turn on the

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<v Speaker 1>left couch light, you might say something like turn on

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<v Speaker 1>the light that's near the side of the couch. But

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<v Speaker 1>that's just the beginning because also Alexa is now infused

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<v Speaker 1>with all the world's knowledge. Now keep in mind, Amazon

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<v Speaker 1>did all of these devices on a scor all these

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<v Speaker 1>demos that they showed on screen based devices, so they're

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<v Speaker 1>really pushing sort of the visual aspect of all this.

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<v Speaker 1>But eventually Alexa Plus is gonna work on both screen

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<v Speaker 1>based devices and non screen And speaking of those smart

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<v Speaker 1>home devices, Amazon says, the new Alexa is gonna work

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<v Speaker 1>with ten thousand platforms and devices, So all those skills

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<v Speaker 1>that you know all about, you know, those are going

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<v Speaker 1>to be kind of enhanced with AI. And I tell

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<v Speaker 1>you this because we've got so much going on here

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<v Speaker 1>with Alexa. You know, remember you had to kind of

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<v Speaker 1>manually configure all of these things in the past, like

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<v Speaker 1>if you wanted to use these skills. It seems like

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<v Speaker 1>that's going to be mostly part of the past. So

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<v Speaker 1>now you're gonna be able to seamlessly control not only

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<v Speaker 1>things like your smart home devices like robot vacuums and lights,

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<v Speaker 1>but also make reservations through services like open Table, listen

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<v Speaker 1>to music from all kinds of services, order food, get

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<v Speaker 1>event tickets, and even ask Alexa to review your ring

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<v Speaker 1>footage to see if someone took out the dog and when.

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<v Speaker 1>So these are all things that they showed off on stage. Yes,

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<v Speaker 1>it's very ambitious, but to me, I think there is

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<v Speaker 1>some helpfulness here, especially when it comes to routines. If

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<v Speaker 1>I can say, hey, Alexa, every night at the time,

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<v Speaker 1>turn on my outdoor holiday lights, turn off this, turn

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<v Speaker 1>on that, you know, change this, make the coffee whatever,

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<v Speaker 1>without having to program all that that's gonna be a

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<v Speaker 1>big advantage. Now, we didn't get to see all that

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<v Speaker 1>stuff in action, and what they did let us see

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<v Speaker 1>was kind of interesting because they showed off these demos

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<v Speaker 1>and I was very excited because when you're at an

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<v Speaker 1>in person event, the most exciting thing is that you

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<v Speaker 1>get to go hands on with this stuff. Afterwards, Well,

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<v Speaker 1>it was weird because they basically did the same demos

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<v Speaker 1>but in like smaller individual rooms, and I kept saying,

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<v Speaker 1>can I try, Alexa, can I try doing this? And

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<v Speaker 1>they were very worried about letting me just have like

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<v Speaker 1>free access to this thing, like they didn't know what

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<v Speaker 1>I was gonna do. I was like, well, I'm just

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<v Speaker 1>gonna try some of the like I just want to

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<v Speaker 1>talk to it and see. But anyway, we're gonna have

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<v Speaker 1>to wait till it comes to our houses, I guess.

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<v Speaker 1>So I think this is gonna be pretty helpful. But

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<v Speaker 1>there's more. The system now learns as it goes along,

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<v Speaker 1>so it understands your preferences, It remembers things about you

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<v Speaker 1>and your family and when you come and when you go,

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<v Speaker 1>and so all of that is being fed into this system,

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<v Speaker 1>so it can truly be a smarter personal assistant. And

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<v Speaker 1>the other thing that's pretty unique is that you can

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<v Speaker 1>now feed knowledge into the system. So for example, let's

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<v Speaker 1>say your kid is on a basketball team. You can

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<v Speaker 1>send that schedule to Alexa and then she can add

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<v Speaker 1>those games to your calendar or you can cross reference

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<v Speaker 1>them at any time. So now imagine this smart speaker's

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<v Speaker 1>in your house and you say, hey, alex Ay, you

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<v Speaker 1>know when is my kid's next basketball game? And she says, oh,

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<v Speaker 1>Thursday at two pm. Oh what school? And she'll tell you. Oh,

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<v Speaker 1>now that's helpful. Am I on snack duty? Oh? No,

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<v Speaker 1>you're not on snack duty this week, but next weekend

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<v Speaker 1>you are. So that's really cool and I think that's

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<v Speaker 1>very very useful, and you're wondering, We'll wait a second, Rich,

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<v Speaker 1>how do I tell this stuff to Alexa? Like, how

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<v Speaker 1>do I feed this stuff into her? There's going to

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<v Speaker 1>be a new mobile app and a website at Alexa

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<v Speaker 1>dot com where you'll be able to chat with her

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<v Speaker 1>and upload documents. So it's kind of like, you know,

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<v Speaker 1>now we're getting closer to the chatbox where already using

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<v Speaker 1>from like Google, Gemini and also chat GBT. Now the

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<v Speaker 1>thing this part is really interesting to me because it

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<v Speaker 1>sounds like what Apple sort of talked about when they

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<v Speaker 1>introduced Apple Intelligence. So the big play on Apple Intelligence was, Hey,

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<v Speaker 1>here's your phone. We're gonna add AI to this and

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<v Speaker 1>guess what. You've already got your emails on there. You've

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<v Speaker 1>already got your text you've already got your photos. They're

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<v Speaker 1>all on your phone, your messages, and so the idea

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<v Speaker 1>is that Siri would generate an index of all that

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<v Speaker 1>information and then you can ask about any of it. Hey,

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<v Speaker 1>Siri showed me my email from last week that I

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<v Speaker 1>sent to my boss or whatever, or hey, you know,

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<v Speaker 1>catch me up to speed on on what do I

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<v Speaker 1>need to know about my kids? You know, conference happening

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<v Speaker 1>next week. Now, we haven't gotten there yet. With Apple,

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<v Speaker 1>they're still kind of evolving their AI and we haven't

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<v Speaker 1>gotten to that like exact moment yet, but that's what

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<v Speaker 1>they're going to do in the future. And that's sort

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<v Speaker 1>of what Google's doing because we store a lot of

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<v Speaker 1>information on Google's cloud and they've built Gemini into a

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<v Speaker 1>lot of their products. But right now, and I even

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<v Speaker 1>try this again this morning, it's not super cohesive.

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<v Speaker 2>Right.

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<v Speaker 1>So I could be in my Gmail and there's a

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<v Speaker 1>little Gemini icon I can ask about my email. It's

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<v Speaker 1>not always perfect, but sometimes yes, it works, and it

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<v Speaker 1>will find anything in your email. You can go into

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<v Speaker 1>Google Docs and you can ask for information about your

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<v Speaker 1>docs and it will find stuff like I needed my

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<v Speaker 1>TSA pre check number. I said, hey, Google, can you

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<v Speaker 1>find my TSA pre check number in my Google Drive?

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<v Speaker 1>And sure enough, it found it. And then in Google

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<v Speaker 1>Photos they've got Gemini built in and you can ask

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<v Speaker 1>for any picture. Hey, show me my best picture from

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<v Speaker 1>Hawaii last year. I want to post it to Instagram

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<v Speaker 1>and it will show you those so it's working, and

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<v Speaker 1>then CHATCHYBT of course could do something similar, but that

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<v Speaker 1>would take a little bit of a leap of faith

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<v Speaker 1>because you know, could you imagine chatchybt saying, hey, can

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<v Speaker 1>we scan all of your email, all of your cloud storage,

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<v Speaker 1>all of your photos, and all of your texts so

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<v Speaker 1>you can ask about them?

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<v Speaker 2>Now?

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<v Speaker 1>I think that would be very handy. But I mean,

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<v Speaker 1>that's a lot of faith in that system, right because

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<v Speaker 1>if there's a breach, that would be a problem. Now

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<v Speaker 1>I tell you to tell you all of this because

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<v Speaker 1>I feel like AI is all over the place in

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<v Speaker 1>terms of its usefulness and its functionality. I'm using chat

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<v Speaker 1>GBT for some things, Google for others, you know, Siri

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<v Speaker 1>for less, but the list goes on and on. Right

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<v Speaker 1>We're using all different things right now, and so I

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<v Speaker 1>think the first AI to truly unify all this information

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<v Speaker 1>about us, all of our devices, all of our smart

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<v Speaker 1>home stuff, could win. Now. Alexa has a head start

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<v Speaker 1>because they've got tons of smart speakers and homes, but

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<v Speaker 1>so does Google, and Apple is rumored to be working

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<v Speaker 1>on something there too. So at the end of the day,

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<v Speaker 1>the question is will Alexa plus number one will people

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<v Speaker 1>use it? Will they rely on it and will it

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<v Speaker 1>live up to the hype. Time will tell if people

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<v Speaker 1>start to use it past the basics, right, I think

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<v Speaker 1>this is going to be a win. If Alexa can

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<v Speaker 1>just turn on and off all your smart home stuff

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<v Speaker 1>much easier than before. But if it can start to

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<v Speaker 1>really weave itself into your life and become that personal assistant,

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<v Speaker 1>then maybe this is a win. And also Amazon, you know,

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<v Speaker 1>if it's working with Uber and door Dash and all

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<v Speaker 1>these other companies, they probably collect a little bit of

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<v Speaker 1>a percentage of any transactions you do through Alexa with

0:11:04.120 --> 0:11:07.720
<v Speaker 1>those services. Now, the pricing is interesting, twenty dollars a month.

0:11:08.000 --> 0:11:10.160
<v Speaker 1>I don't think anyone's gonna pay that standalone because it's

0:11:10.160 --> 0:11:13.319
<v Speaker 1>gonna be included for free for Prime members. Prime is

0:11:13.360 --> 0:11:14.920
<v Speaker 1>one hundred and forty bucks a year. If you paid

0:11:14.920 --> 0:11:17.960
<v Speaker 1>for Alexa Plus standalone, that'd be two forty. So I

0:11:17.960 --> 0:11:20.480
<v Speaker 1>think people will just either use this included in Prime

0:11:20.640 --> 0:11:23.720
<v Speaker 1>or subscribe to Prime, which, by the way, of course

0:11:23.800 --> 0:11:27.280
<v Speaker 1>helps Amazon's bottom line. So we're gonna have to see

0:11:27.280 --> 0:11:30.559
<v Speaker 1>what happens with Alexa Plus. It's promising. If you want

0:11:30.559 --> 0:11:32.280
<v Speaker 1>to get on the list, you got to go to

0:11:32.360 --> 0:11:36.480
<v Speaker 1>Amazon Dot com slash new Alexa. They're going to prioritize

0:11:36.559 --> 0:11:38.760
<v Speaker 1>folks that have one of these eco devices with a screen.

0:11:38.800 --> 0:11:40.280
<v Speaker 1>They're gonna get it first. But it's coming out in

0:11:40.280 --> 0:11:43.280
<v Speaker 1>the next few weeks. We'll see how it works, all right,

0:11:43.320 --> 0:11:47.120
<v Speaker 1>coming up your questions at triple eight rich one on one.

0:11:47.160 --> 0:11:49.560
<v Speaker 1>That's eight eight eight seven four to two four one

0:11:49.679 --> 0:11:57.360
<v Speaker 1>zero one. You are listening to rich on Tech. Welcome

0:11:57.360 --> 0:11:59.720
<v Speaker 1>back to rich on Tech. Rich Demiro here hanging out

0:11:59.760 --> 0:12:03.520
<v Speaker 1>with you, talking technology at triple eight rich one oh one.

0:12:04.040 --> 0:12:06.760
<v Speaker 1>That's eight eight eight seven four to two four one

0:12:06.840 --> 0:12:10.760
<v Speaker 1>zero one. I mentioned I was in New York City

0:12:10.840 --> 0:12:14.280
<v Speaker 1>for the uh the Amazon event. What a fun city.

0:12:14.320 --> 0:12:17.480
<v Speaker 1>By the way, I love visiting York because, well, you know,

0:12:17.520 --> 0:12:20.640
<v Speaker 1>I'm from New Jersey, but I'm very familiar. But I

0:12:20.679 --> 0:12:23.280
<v Speaker 1>love the fact that you can just get around anywhere

0:12:24.080 --> 0:12:27.480
<v Speaker 1>anywhere you want. You can get around, whether that's you know,

0:12:27.559 --> 0:12:33.880
<v Speaker 1>in a taxi uber nowadays subway walking. And of course

0:12:33.920 --> 0:12:35.800
<v Speaker 1>it was raining a little bit, so I had planned

0:12:35.800 --> 0:12:37.920
<v Speaker 1>on walking like this big old walk like a couple

0:12:38.000 --> 0:12:42.439
<v Speaker 1>miles and it was raining, so I went as far

0:12:42.480 --> 0:12:44.000
<v Speaker 1>as I could before I was like, all right, I

0:12:44.040 --> 0:12:47.040
<v Speaker 1>gotta get on the subway here, but what a fun

0:12:47.120 --> 0:12:49.920
<v Speaker 1>I mean. And then I stay at this hotel that

0:12:50.080 --> 0:12:53.319
<v Speaker 1>ended up having a rooftop kind of area where you

0:12:53.360 --> 0:12:56.400
<v Speaker 1>can just stand outside, and it was just like photogenic,

0:12:56.440 --> 0:12:59.600
<v Speaker 1>like I was taking pictures up there. I mean, it

0:12:59.640 --> 0:13:02.480
<v Speaker 1>was just it really really was. And the food, of course,

0:13:03.800 --> 0:13:05.640
<v Speaker 1>you know, ended up going out to dinner with my family,

0:13:05.679 --> 0:13:07.480
<v Speaker 1>went to this place. I always look for a place

0:13:07.520 --> 0:13:11.160
<v Speaker 1>that's the closest to my hotel to walk to, just

0:13:11.200 --> 0:13:14.000
<v Speaker 1>to be easy, and so it was literally around the

0:13:14.040 --> 0:13:16.640
<v Speaker 1>corner and we had such a nice night. And this

0:13:16.720 --> 0:13:18.720
<v Speaker 1>is the other thing I love about New York, these

0:13:18.800 --> 0:13:22.440
<v Speaker 1>unassuming places like this, this little tiny restaurant. You know,

0:13:22.440 --> 0:13:24.680
<v Speaker 1>you can barely see it from the street, and you

0:13:24.720 --> 0:13:26.800
<v Speaker 1>go inside, it's like this whole world inside. Right, it

0:13:26.840 --> 0:13:29.280
<v Speaker 1>was like two floors, all these people are having dinner,

0:13:29.320 --> 0:13:34.520
<v Speaker 1>having a great time. So always always fun to be there.

0:13:35.240 --> 0:13:41.439
<v Speaker 1>News this week that Microsoft is shutting down Skype. Now,

0:13:41.880 --> 0:13:45.160
<v Speaker 1>I guess this is not really a surprise, like Skype is. Definitely.

0:13:45.920 --> 0:13:48.319
<v Speaker 1>It's so weird because when you were using Skype back

0:13:48.360 --> 0:13:50.440
<v Speaker 1>in the day, you were ahead of the curve, right

0:13:50.520 --> 0:13:54.320
<v Speaker 1>like you thought you were beating the system. Because back

0:13:54.320 --> 0:13:56.640
<v Speaker 1>in the day, there was like something called long distance

0:13:56.720 --> 0:13:59.800
<v Speaker 1>charges for calls, and so the fact that you could

0:13:59.840 --> 0:14:04.640
<v Speaker 1>do video and audio calls to anyone in the world

0:14:04.720 --> 0:14:09.520
<v Speaker 1>for free was unheard of and you felt like you were,

0:14:10.040 --> 0:14:12.800
<v Speaker 1>you know, ahead of the curve. And now, of course,

0:14:12.920 --> 0:14:15.920
<v Speaker 1>after twenty three years, you know, we take for granted

0:14:16.000 --> 0:14:18.960
<v Speaker 1>that you can call anyone, you can text anyone, you

0:14:19.000 --> 0:14:22.280
<v Speaker 1>can use a million different services to video chat or

0:14:22.320 --> 0:14:26.320
<v Speaker 1>to make an audio call, and so people have moved

0:14:26.360 --> 0:14:29.400
<v Speaker 1>away from Skype. They were the market leader in this area,

0:14:29.600 --> 0:14:32.280
<v Speaker 1>and somehow they did not capture the wave of like

0:14:32.400 --> 0:14:36.560
<v Speaker 1>the next thing, right, I mean, Zoom. If you think

0:14:36.560 --> 0:14:40.440
<v Speaker 1>about in recent years, what's really one out of anything?

0:14:40.480 --> 0:14:44.600
<v Speaker 1>They really won during COVID, So people didn't turn to Skype.

0:14:44.640 --> 0:14:48.640
<v Speaker 1>They you know, teams. Teams won, but mostly because of

0:14:48.640 --> 0:14:53.200
<v Speaker 1>the Microsoft connection, because they were so connected to companies

0:14:53.200 --> 0:14:57.120
<v Speaker 1>that paid for Microsoft that teams was their preferred way

0:14:57.160 --> 0:15:00.600
<v Speaker 1>of doing things. But most people use Skype or Zoom

0:15:00.640 --> 0:15:03.840
<v Speaker 1>no matter what. So after twenty three years, Skype is

0:15:03.840 --> 0:15:08.520
<v Speaker 1>shutting down for good on May fifth, and Microsoft, of

0:15:08.560 --> 0:15:12.640
<v Speaker 1>course they bought Skype about fourteen years ago, they are

0:15:12.680 --> 0:15:17.040
<v Speaker 1>retiring it officially and putting all their focus on teams,

0:15:17.720 --> 0:15:20.520
<v Speaker 1>and I get it. For Microsoft to do this, it

0:15:20.600 --> 0:15:24.400
<v Speaker 1>makes sense. Teams is where the growth is. I mean,

0:15:24.440 --> 0:15:26.040
<v Speaker 1>the last time I used I did all of my

0:15:26.160 --> 0:15:31.160
<v Speaker 1>interviews during COVID on Skype and the reason why is

0:15:31.200 --> 0:15:34.920
<v Speaker 1>because I thought that the video quality was superior to

0:15:35.040 --> 0:15:39.160
<v Speaker 1>what Zoom had. And also a lot of the nerds,

0:15:39.240 --> 0:15:40.520
<v Speaker 1>you know, a lot of the tech people that I

0:15:40.520 --> 0:15:43.120
<v Speaker 1>was interviewing, they were kind of like Skype people, Like

0:15:43.160 --> 0:15:45.280
<v Speaker 1>they all had Skype. We all had an old Skype

0:15:45.360 --> 0:15:47.440
<v Speaker 1>user name, you know, is the first time we used

0:15:47.480 --> 0:15:51.800
<v Speaker 1>it during COVID, and so that was what I turned to.

0:15:53.200 --> 0:15:56.160
<v Speaker 1>So the last day of service May fifth, twenty twenty five,

0:15:56.200 --> 0:15:59.840
<v Speaker 1>so you basically have about ten weeks to figure out

0:15:59.840 --> 0:16:04.880
<v Speaker 1>what you're gonna do. Gosh, Skype once had three hundred

0:16:04.880 --> 0:16:09.280
<v Speaker 1>million users, and you're basically gonna be able to migrate

0:16:09.360 --> 0:16:12.680
<v Speaker 1>your contacts and your chats to teams or you can

0:16:12.720 --> 0:16:14.160
<v Speaker 1>download your data. So if you don't want to be

0:16:14.240 --> 0:16:16.640
<v Speaker 1>part of teams, you can just go in and just

0:16:16.720 --> 0:16:20.480
<v Speaker 1>download your stuff. Now, phone call functionality is not going

0:16:20.560 --> 0:16:22.360
<v Speaker 1>to be included in the free version of Teams, So

0:16:22.400 --> 0:16:24.600
<v Speaker 1>if you're thinking you can still make you free phone calls.

0:16:25.000 --> 0:16:26.760
<v Speaker 1>You're gonna have to find a different way of doing that.

0:16:26.800 --> 0:16:28.520
<v Speaker 1>I mean, you could use Google Voice. There's so many

0:16:28.520 --> 0:16:31.240
<v Speaker 1>ways you can make a phone call nowadays. If you

0:16:31.280 --> 0:16:38.040
<v Speaker 1>have Skype credits, apparently they stopped charging for that in December,

0:16:38.680 --> 0:16:43.640
<v Speaker 1>but you can continue using these until your next renewal period.

0:16:44.080 --> 0:16:47.400
<v Speaker 1>Skype credit users can continue using their remaining Skype credit

0:16:47.480 --> 0:16:51.160
<v Speaker 1>after May fifth. They're going to have the Skype dial

0:16:51.280 --> 0:16:56.920
<v Speaker 1>pad still available to paid users within the Skype Web

0:16:56.960 --> 0:16:59.320
<v Speaker 1>portal and within teams, so you'll still have a little

0:16:59.320 --> 0:17:01.280
<v Speaker 1>bit just to use up your credit now. I did

0:17:01.320 --> 0:17:03.720
<v Speaker 1>get one question about someone saying, what about my phone number?

0:17:04.040 --> 0:17:05.879
<v Speaker 1>I guess if you had a Skype phone number at

0:17:05.920 --> 0:17:08.440
<v Speaker 1>one point, you could have a phone number through them.

0:17:09.080 --> 0:17:10.840
<v Speaker 1>I was looking online to see if you can like

0:17:10.920 --> 0:17:14.080
<v Speaker 1>port that to a different service. Seemed very all over

0:17:14.119 --> 0:17:17.439
<v Speaker 1>the place, like I couldn't find anything anything official, But

0:17:17.600 --> 0:17:20.720
<v Speaker 1>people had some thoughts where, you know, the main thing

0:17:20.760 --> 0:17:22.320
<v Speaker 1>you need is when you poured a phone number to

0:17:22.400 --> 0:17:25.400
<v Speaker 1>a different company, is your account number and your PIN.

0:17:25.880 --> 0:17:27.879
<v Speaker 1>And some people were saying the account number was the

0:17:27.880 --> 0:17:31.000
<v Speaker 1>Skype phone number itself, and the PIN was zero zero

0:17:31.119 --> 0:17:33.280
<v Speaker 1>zero zero. I don't know if that's true, because that

0:17:33.280 --> 0:17:36.080
<v Speaker 1>would mean anyone could just poort out a Skype number

0:17:36.119 --> 0:17:38.439
<v Speaker 1>even if it's not there. So there must be some

0:17:38.800 --> 0:17:42.160
<v Speaker 1>level of protection in there somehow. But maybe they text

0:17:42.200 --> 0:17:44.320
<v Speaker 1>the number or something. But yeah, end of an era.

0:17:45.280 --> 0:17:48.199
<v Speaker 1>Skype shutting down May fifth, twenty twenty five. If you

0:17:48.200 --> 0:17:50.440
<v Speaker 1>want to download your history, get in there, do it now,

0:17:50.560 --> 0:17:54.040
<v Speaker 1>export it out all right? Eight eight eight rich one

0:17:54.040 --> 0:17:56.560
<v Speaker 1>O one eight eight eight seven four to two four

0:17:56.640 --> 0:17:59.360
<v Speaker 1>one zero one. Coming up. I'll tell you how it's

0:17:59.400 --> 0:18:03.160
<v Speaker 1>easier than to remove your personal information from Google. You're

0:18:03.200 --> 0:18:14.680
<v Speaker 1>listening to rich on Tech. Welcome back to rich on Tech.

0:18:14.800 --> 0:18:18.159
<v Speaker 1>Rich Demiro here talking technology with you at triple A

0:18:18.520 --> 0:18:21.280
<v Speaker 1>Rich one on one. That's eight eight eight seven four

0:18:21.400 --> 0:18:23.359
<v Speaker 1>two four one zero one. If you want links to

0:18:23.400 --> 0:18:25.639
<v Speaker 1>anything I mentioned on the show, go to the website

0:18:26.119 --> 0:18:29.640
<v Speaker 1>rich on Tech dot tv. While you're there, be sure

0:18:29.680 --> 0:18:31.720
<v Speaker 1>to sign up for my free newsletter. That way we

0:18:31.760 --> 0:18:36.040
<v Speaker 1>can keep in touch. Let's go to Jeff in Tulsa, Oklahoma. Jeff,

0:18:36.040 --> 0:18:36.760
<v Speaker 1>you're on with Rich.

0:18:37.880 --> 0:18:43.320
<v Speaker 3>Yeah, Rich, I recommendation I got for a password manager,

0:18:43.400 --> 0:18:47.159
<v Speaker 3>which I got from Kim Commando was a Nord passed.

0:18:48.720 --> 0:18:50.800
<v Speaker 3>Oh well, it gets good ratings. All over the place.

0:18:50.840 --> 0:18:54.679
<v Speaker 3>But I tried to set it up, and the setup

0:18:54.720 --> 0:18:59.000
<v Speaker 3>feature is very Uh. I couldn't understand what they wanted,

0:18:59.000 --> 0:19:02.440
<v Speaker 3>and I didn't manage to get one app. One website

0:19:02.760 --> 0:19:05.800
<v Speaker 3>entered into it, and it obviously recognized it because it

0:19:05.840 --> 0:19:07.520
<v Speaker 3>had the whole website's logo.

0:19:09.000 --> 0:19:09.080
<v Speaker 4>Uh.

0:19:09.160 --> 0:19:13.760
<v Speaker 3>But when I tried to log onto it, it the

0:19:13.800 --> 0:19:19.680
<v Speaker 3>auto field suggested that the nord past password, and of course,

0:19:19.760 --> 0:19:22.040
<v Speaker 3>and then it came back and said password not recognized,

0:19:22.080 --> 0:19:24.399
<v Speaker 3>but my and my old password still work. So I

0:19:24.400 --> 0:19:27.959
<v Speaker 3>guess probably when I set it up. I don't know

0:19:28.000 --> 0:19:33.840
<v Speaker 3>how you get the website to recognize the nord past password.

0:19:35.760 --> 0:19:39.080
<v Speaker 1>Okay, well, did you change the password with the website?

0:19:39.680 --> 0:19:42.040
<v Speaker 3>Yes, I took the one that they auto suggested.

0:19:42.240 --> 0:19:44.680
<v Speaker 1>Okay, okay, so I will I will tell you, Jeff.

0:19:44.720 --> 0:19:47.840
<v Speaker 1>I do think that password managers are a little tricky

0:19:47.880 --> 0:19:50.840
<v Speaker 1>to get started with because it's a it's a departure

0:19:50.880 --> 0:19:54.080
<v Speaker 1>from what you're used to and how you're typically signing

0:19:54.160 --> 0:19:56.000
<v Speaker 1>up for websites. So it does take a little bit

0:19:56.040 --> 0:19:59.080
<v Speaker 1>longer when you sign up, but in the end it helps.

0:19:59.080 --> 0:20:02.640
<v Speaker 1>So I think nord Pass is a completely fine password manager.

0:20:03.800 --> 0:20:06.760
<v Speaker 1>Are you on iPhone, Android a combination of.

0:20:06.720 --> 0:20:10.560
<v Speaker 3>Things iPhone and the thing I really didn't like about

0:20:10.600 --> 0:20:14.080
<v Speaker 3>it was the the help center, of course, and they

0:20:14.119 --> 0:20:15.960
<v Speaker 3>don't have a phone number that you can talk to

0:20:16.000 --> 0:20:16.479
<v Speaker 3>a person.

0:20:17.200 --> 0:20:18.160
<v Speaker 5>But the chat the.

0:20:18.119 --> 0:20:20.480
<v Speaker 3>Guy was chatting with on the health center, he obviously

0:20:20.520 --> 0:20:23.600
<v Speaker 3>had no idea what my issue was. He was asking

0:20:23.640 --> 0:20:26.080
<v Speaker 3>me questions like, have you cleared your the catch in

0:20:26.160 --> 0:20:29.359
<v Speaker 3>your browser? Have you hit the auto field? Have you

0:20:29.400 --> 0:20:31.119
<v Speaker 3>extended the auto field time?

0:20:32.680 --> 0:20:33.480
<v Speaker 6>Which had?

0:20:33.600 --> 0:20:36.080
<v Speaker 3>I sent him a picture of the error message I got,

0:20:36.200 --> 0:20:37.440
<v Speaker 3>and that has nothing to.

0:20:37.359 --> 0:20:38.320
<v Speaker 5>Do with my issue.

0:20:38.800 --> 0:20:42.560
<v Speaker 1>Well, okay, so are you only using the iPhone for this.

0:20:44.080 --> 0:20:44.480
<v Speaker 7>Right now?

0:20:44.720 --> 0:20:47.640
<v Speaker 3>That's I began with just the iPhone and that's as

0:20:47.640 --> 0:20:50.040
<v Speaker 3>far as I got. I eventually gonna put it on

0:20:50.080 --> 0:20:50.920
<v Speaker 3>my desktop too.

0:20:51.119 --> 0:20:53.080
<v Speaker 1>Okay, so you're gonna put on your desktop too, Okay?

0:20:53.200 --> 0:20:55.480
<v Speaker 1>All right, So I think you can still use nord pass.

0:20:55.520 --> 0:20:57.120
<v Speaker 1>I think that that's going to be a fine option

0:20:57.240 --> 0:20:58.800
<v Speaker 1>for you if you don't mind paying. I mean, there

0:20:58.800 --> 0:21:01.040
<v Speaker 1>are you know, there are free alternatives and I on

0:21:01.080 --> 0:21:04.320
<v Speaker 1>my website if you hit the search icon and just

0:21:04.359 --> 0:21:06.760
<v Speaker 1>type in password manager, I have a full post on

0:21:06.880 --> 0:21:10.840
<v Speaker 1>you know what my recommendations are. But in general, there's

0:21:11.040 --> 0:21:14.080
<v Speaker 1>there's three free options that I recommend to people, which

0:21:14.119 --> 0:21:16.920
<v Speaker 1>is Apple Passwords app if you only use Apple products.

0:21:17.720 --> 0:21:21.200
<v Speaker 1>The Google Password Manager is completely free if you're using Android,

0:21:21.240 --> 0:21:24.199
<v Speaker 1>iPhone and Chrome, like a combination of those things. And

0:21:24.200 --> 0:21:25.760
<v Speaker 1>then if you just want something that's free that you

0:21:25.840 --> 0:21:29.399
<v Speaker 1>never have to pay for, Bitwarden will always have a

0:21:29.400 --> 0:21:31.919
<v Speaker 1>free version and it's open source, which is nice, and

0:21:31.960 --> 0:21:33.959
<v Speaker 1>it works on all platforms. So if you don't want

0:21:33.960 --> 0:21:35.919
<v Speaker 1>to get on this train of like paying for your

0:21:35.960 --> 0:21:40.199
<v Speaker 1>passwords forever, you can use one of those three free options. Now,

0:21:40.240 --> 0:21:43.560
<v Speaker 1>when it comes to paid options, I think nord pass

0:21:43.640 --> 0:21:46.159
<v Speaker 1>is fine. I put it in my recommendations. I like

0:21:46.280 --> 0:21:50.680
<v Speaker 1>dash Lane as well, and one password that's the number one,

0:21:50.720 --> 0:21:54.160
<v Speaker 1>and then password. Those are all three popular paid options. Now,

0:21:54.440 --> 0:21:56.760
<v Speaker 1>when it comes to actually using this, Jeff, it gets

0:21:56.800 --> 0:21:59.280
<v Speaker 1>a little complicated because you have to make sure that

0:21:59.320 --> 0:22:02.520
<v Speaker 1>your phone is up to autofill from the password manager

0:22:03.000 --> 0:22:05.720
<v Speaker 1>or you can copy and paste. So if you go

0:22:05.760 --> 0:22:10.000
<v Speaker 1>on the iPhone and you look at the settings, the

0:22:10.040 --> 0:22:12.320
<v Speaker 1>first thing you need to do is search for autofill

0:22:12.800 --> 0:22:15.240
<v Speaker 1>and where it says passwords, make sure that it says

0:22:15.280 --> 0:22:18.720
<v Speaker 1>autofill from and then make sure that Nord pass is

0:22:18.800 --> 0:22:21.320
<v Speaker 1>highlighted and you should turn off the other one. So

0:22:21.359 --> 0:22:24.080
<v Speaker 1>on my phone, I've got passwords, which is the Apple one,

0:22:24.359 --> 0:22:27.720
<v Speaker 1>I've got another password manager. I've got Chrome and Google,

0:22:28.040 --> 0:22:31.240
<v Speaker 1>so turn off all of those and just have your

0:22:32.080 --> 0:22:35.960
<v Speaker 1>nord Pass highlighted and toggled on. So that's the first thing. Now,

0:22:35.960 --> 0:22:38.720
<v Speaker 1>when you go in to create a password, the first

0:22:38.720 --> 0:22:42.520
<v Speaker 1>thing you have to do is actually generate a password

0:22:42.520 --> 0:22:47.040
<v Speaker 1>for the website and then save that into the password manager. Now,

0:22:47.400 --> 0:22:49.840
<v Speaker 1>what happens sometimes is you go to a website. Let's

0:22:49.840 --> 0:22:52.280
<v Speaker 1>say you go to you know, Yahoo dot com, right,

0:22:52.320 --> 0:22:54.200
<v Speaker 1>and you generate a password and you save it in

0:22:54.240 --> 0:22:56.440
<v Speaker 1>your password manager, and then you go back to Yahoo.

0:22:57.160 --> 0:22:59.640
<v Speaker 1>Sometimes you might be on Yahoo Finance or you might

0:22:59.640 --> 0:23:02.760
<v Speaker 1>be on Yahoo Entertainment, and it might not link up

0:23:02.800 --> 0:23:06.480
<v Speaker 1>the website properly, the website properly, and so in that

0:23:06.600 --> 0:23:09.159
<v Speaker 1>case you might have to go in to nord Pass,

0:23:09.520 --> 0:23:12.560
<v Speaker 1>search for Yahoo, copy the password, and then paste it

0:23:12.600 --> 0:23:15.520
<v Speaker 1>into the website. Now, on desktop, it's a little bit

0:23:15.560 --> 0:23:18.440
<v Speaker 1>easier because your browser takes care a lot of this stuff,

0:23:18.480 --> 0:23:20.639
<v Speaker 1>and so it's just due to the architecture of the

0:23:20.640 --> 0:23:23.040
<v Speaker 1>iPhone that's a little trickier to do that kind of stuff.

0:23:23.359 --> 0:23:27.080
<v Speaker 1>But in general, I think that what you're talking about

0:23:27.200 --> 0:23:30.120
<v Speaker 1>is you have to first change the password, make sure

0:23:30.160 --> 0:23:32.240
<v Speaker 1>it's saved in your password manager, and then the next

0:23:32.240 --> 0:23:35.000
<v Speaker 1>time you go to that website, use that password. And

0:23:35.240 --> 0:23:37.600
<v Speaker 1>most of the time the password manager should spring into

0:23:37.640 --> 0:23:41.640
<v Speaker 1>action if it's recognizing the website that you're going to.

0:23:42.040 --> 0:23:43.800
<v Speaker 1>The way they're set up is that it will just

0:23:43.840 --> 0:23:46.040
<v Speaker 1>spring into action above your keyboard and say, hey, do

0:23:46.040 --> 0:23:49.240
<v Speaker 1>you want to auto fill this, and typically it should

0:23:49.240 --> 0:23:50.879
<v Speaker 1>find that, or you can do a little search on

0:23:50.920 --> 0:23:53.240
<v Speaker 1>your password manager for that website and it should fill

0:23:53.240 --> 0:23:56.200
<v Speaker 1>in that information. If it's not doing all that stuff,

0:23:57.440 --> 0:24:00.240
<v Speaker 1>you know, it's I would check those autofill settings. That's

0:24:00.280 --> 0:24:04.640
<v Speaker 1>really what's happening. But again I understand that password managers

0:24:04.680 --> 0:24:07.119
<v Speaker 1>do take a little bit more setup and they're not

0:24:07.200 --> 0:24:10.040
<v Speaker 1>the easiest thing to use if you're not used to

0:24:10.119 --> 0:24:12.000
<v Speaker 1>using them, and you have to get used to it,

0:24:12.040 --> 0:24:14.720
<v Speaker 1>and you have to continue to use it and set

0:24:14.720 --> 0:24:17.520
<v Speaker 1>this up for every website, or change the password for

0:24:17.560 --> 0:24:20.199
<v Speaker 1>your existing websites, and you have to save it and

0:24:20.240 --> 0:24:22.520
<v Speaker 1>you have to just continue doing it. And this is

0:24:22.600 --> 0:24:25.560
<v Speaker 1>why when you go to websites it says sign in

0:24:25.600 --> 0:24:28.760
<v Speaker 1>with Apple sign in with Google, because it's so much

0:24:28.800 --> 0:24:30.720
<v Speaker 1>easier to do that because it's one click and it's

0:24:30.800 --> 0:24:33.200
<v Speaker 1>using the account you already have that you're logged into

0:24:33.359 --> 0:24:36.200
<v Speaker 1>Google or Apple or some other services. Sometimes you see

0:24:36.240 --> 0:24:39.760
<v Speaker 1>on there, but I don't recommend that, because it's better

0:24:39.800 --> 0:24:43.760
<v Speaker 1>to keep these websites insulated from each other and separate.

0:24:44.000 --> 0:24:45.719
<v Speaker 1>And I get it in a pinch. I've been guilty

0:24:45.760 --> 0:24:48.200
<v Speaker 1>of it myself. I will log in with Google when

0:24:48.240 --> 0:24:51.879
<v Speaker 1>I'm signing up very quickly, but in general, take the

0:24:51.920 --> 0:24:56.119
<v Speaker 1>extra two seconds to make a password on the password manager,

0:24:56.560 --> 0:24:59.120
<v Speaker 1>save that password on your password manager, and the next

0:24:59.160 --> 0:25:00.840
<v Speaker 1>time you go to log in, and it should find that.

0:25:01.280 --> 0:25:03.080
<v Speaker 1>And by the way, Jeff, when you sign up for

0:25:03.119 --> 0:25:08.080
<v Speaker 1>a website fresh, there should be a little setting on

0:25:08.119 --> 0:25:12.000
<v Speaker 1>your password manager that says a plus sign, and so

0:25:12.040 --> 0:25:15.240
<v Speaker 1>you press that plus sign and that's how it links

0:25:15.280 --> 0:25:18.960
<v Speaker 1>that website to the new password that you're linking or

0:25:19.000 --> 0:25:22.520
<v Speaker 1>that you're generating. I know it all sounds very complicated

0:25:22.520 --> 0:25:25.400
<v Speaker 1>now that I'm speaking this, I'm like, this sounds more

0:25:25.400 --> 0:25:27.800
<v Speaker 1>complicated to use a password manager than to not use

0:25:27.840 --> 0:25:29.720
<v Speaker 1>a password manager. But I think at the end of

0:25:29.760 --> 0:25:32.520
<v Speaker 1>the day, once you get used to it. It will

0:25:32.560 --> 0:25:36.480
<v Speaker 1>become second nature. And I'm using it. My wife uses one,

0:25:37.400 --> 0:25:39.720
<v Speaker 1>you know, I've got my mom to use one, and

0:25:39.880 --> 0:25:42.399
<v Speaker 1>a bunch of other people I know. So it's something

0:25:42.400 --> 0:25:44.679
<v Speaker 1>that just takes a little bit of time and a

0:25:44.680 --> 0:25:46.800
<v Speaker 1>little bit of routine. But I think nord pass is

0:25:46.840 --> 0:25:48.880
<v Speaker 1>a fine suggestion. I think you'll be good with that.

0:25:49.520 --> 0:25:51.960
<v Speaker 1>Thanks for the call, Jeff, appreciate it, and continue to

0:25:52.880 --> 0:25:56.000
<v Speaker 1>make sure you install the extension too on your web browser.

0:25:56.359 --> 0:25:59.280
<v Speaker 1>So nord pass will have an extension that you install

0:25:59.280 --> 0:26:01.480
<v Speaker 1>on your web browser that will help auto fill on

0:26:01.520 --> 0:26:03.760
<v Speaker 1>the web as well. And maybe if you're top you

0:26:03.760 --> 0:26:07.080
<v Speaker 1>know five six websites like yours, five or six logins,

0:26:07.440 --> 0:26:10.119
<v Speaker 1>go to the web and start doing it there and

0:26:10.160 --> 0:26:12.520
<v Speaker 1>then go back to your phone. But there's gonna be

0:26:12.560 --> 0:26:14.760
<v Speaker 1>a lot of copying pasting when you use a password manager,

0:26:14.760 --> 0:26:19.160
<v Speaker 1>that's for sure. Jose writes in from Los Angeles. I'm

0:26:19.200 --> 0:26:23.520
<v Speaker 1>considering the Riyoko Portable Wi Fi hot Spot? Is it

0:26:23.600 --> 0:26:26.960
<v Speaker 1>any good? So I have to look this one up.

0:26:27.119 --> 0:26:31.880
<v Speaker 1>Ryoko they do have it the right. Ryoko pro Portable

0:26:31.920 --> 0:26:36.000
<v Speaker 1>Wi Fi hot Spot offers global Internet access, allowing you

0:26:36.040 --> 0:26:40.119
<v Speaker 1>to connect to any device anywhere and it's oh, seventy

0:26:40.119 --> 0:26:44.520
<v Speaker 1>percent off. Get a seventy percent discount, don't miss out already.

0:26:44.520 --> 0:26:46.760
<v Speaker 1>I can tell from this website that I'm not a

0:26:46.800 --> 0:26:49.119
<v Speaker 1>fan of it because I don't like the websites with

0:26:49.160 --> 0:26:52.240
<v Speaker 1>the high pressure stuff that says your seventy percent discount

0:26:52.240 --> 0:26:56.240
<v Speaker 1>has been applied, limited time offer, free delivery. It's all

0:26:56.359 --> 0:27:00.359
<v Speaker 1>very vague, right, and it's all on one page, really

0:27:00.359 --> 0:27:01.960
<v Speaker 1>trying to do the hard sell to get you to

0:27:02.000 --> 0:27:05.080
<v Speaker 1>purchase this thing instantly and quickly. But here's the question

0:27:05.160 --> 0:27:09.000
<v Speaker 1>I have. How much is the internet connection once I

0:27:09.080 --> 0:27:11.719
<v Speaker 1>have this and I'm looking on the website, I cannot

0:27:11.800 --> 0:27:15.119
<v Speaker 1>find that information anywhere. I can't find it in the

0:27:15.119 --> 0:27:17.399
<v Speaker 1>bottom of the website. I can't find it on the

0:27:17.400 --> 0:27:19.960
<v Speaker 1>top of the website. I can't find it anywhere. How

0:27:20.040 --> 0:27:21.760
<v Speaker 1>much is it going to cost me to use this

0:27:22.320 --> 0:27:25.359
<v Speaker 1>once I purchase this device? So for that reason, I

0:27:25.400 --> 0:27:27.959
<v Speaker 1>can't tell you I would recommend getting this. I have

0:27:28.119 --> 0:27:33.119
<v Speaker 1>tested one called Cemo s I M and that is

0:27:33.440 --> 0:27:36.760
<v Speaker 1>a same thing. It's the mobile Internet, same exact thing.

0:27:36.800 --> 0:27:39.080
<v Speaker 1>It's a little hot spot and if you look on

0:27:39.119 --> 0:27:42.040
<v Speaker 1>their website, it tells you exactly how much it costs

0:27:42.400 --> 0:27:45.639
<v Speaker 1>for the different countries that you're purchasing your coverage for.

0:27:46.359 --> 0:27:49.480
<v Speaker 1>So I've used this, it works. I can tell you

0:27:49.520 --> 0:27:51.879
<v Speaker 1>that I would go with something that you know the

0:27:51.920 --> 0:27:54.399
<v Speaker 1>price for. By the way, Jose, you can also use

0:27:54.440 --> 0:27:57.119
<v Speaker 1>your phone as a hotspot. You can also use your

0:27:57.119 --> 0:27:59.639
<v Speaker 1>mobile you know mobile hotspot feature on your phone. You

0:27:59.680 --> 0:28:03.119
<v Speaker 1>can all so just use your phone because a lot

0:28:03.200 --> 0:28:07.920
<v Speaker 1>of phones now have this included in their international plan. So, uh,

0:28:07.920 --> 0:28:10.439
<v Speaker 1>did you mention you're going out of town? No, So

0:28:10.560 --> 0:28:13.359
<v Speaker 1>I would just be careful any website that here's my

0:28:13.520 --> 0:28:16.280
<v Speaker 1>thing with any website that you go to make sure

0:28:16.400 --> 0:28:18.840
<v Speaker 1>it has all the information that you're curious about. If

0:28:18.880 --> 0:28:21.720
<v Speaker 1>they're making you hunt for information on the website that

0:28:21.720 --> 0:28:24.479
<v Speaker 1>you think should be there very clearly, like how to

0:28:24.520 --> 0:28:29.000
<v Speaker 1>cancel their phone number, their email address, a customer service contact.

0:28:29.040 --> 0:28:31.159
<v Speaker 1>If all that stuff is hidden when you're trying to

0:28:31.200 --> 0:28:34.639
<v Speaker 1>purchase the device or the thing, then that's a red flag.

0:28:34.680 --> 0:28:37.200
<v Speaker 1>And also the first thing I noticed when I search

0:28:37.280 --> 0:28:42.960
<v Speaker 1>for this on Google is uh is Reddit people asking

0:28:43.000 --> 0:28:45.640
<v Speaker 1>you know, is this thing legit? So anytime the next

0:28:45.720 --> 0:28:49.640
<v Speaker 1>search underneath you know the result is is this product legit?

0:28:50.000 --> 0:28:52.120
<v Speaker 1>That's usually a red flag that it may not be

0:28:52.200 --> 0:28:55.000
<v Speaker 1>the thing that you want. Eighty eight rich one oh

0:28:55.040 --> 0:28:58.200
<v Speaker 1>one eight eight eight seven four to two four one

0:28:58.280 --> 0:29:02.040
<v Speaker 1>zero one the website rich on Tech dot TV. I

0:29:02.040 --> 0:29:03.960
<v Speaker 1>know I promised it before, but coming up I will

0:29:03.960 --> 0:29:07.320
<v Speaker 1>tell you about the new easy way to remove personal

0:29:07.400 --> 0:29:20.400
<v Speaker 1>information from Google Search. This is rich on Tech. Welcome

0:29:20.440 --> 0:29:22.880
<v Speaker 1>back to rich on Tech. Rich DeMuro here hanging out

0:29:22.920 --> 0:29:28.160
<v Speaker 1>with you, talking technology at eight eight eight rich one

0:29:28.160 --> 0:29:30.640
<v Speaker 1>oh one. That's eight eight eight seven four to two

0:29:30.880 --> 0:29:35.440
<v Speaker 1>four one zero one. So Google this week has made

0:29:35.480 --> 0:29:39.720
<v Speaker 1>it much easier to remove information, your personal information like

0:29:39.760 --> 0:29:43.240
<v Speaker 1>your phone number or your address in Google search results.

0:29:43.840 --> 0:29:45.880
<v Speaker 1>So they've long had this tool for the past couple

0:29:45.920 --> 0:29:48.120
<v Speaker 1>of years. I've talked about it many times, called Results

0:29:48.160 --> 0:29:51.680
<v Speaker 1>about You. This is where you can put in your information.

0:29:51.840 --> 0:29:54.200
<v Speaker 1>You sign up, you say, here's my name, here's my

0:29:54.240 --> 0:29:57.080
<v Speaker 1>phone number, here's my address. If you find that online,

0:29:57.760 --> 0:30:00.720
<v Speaker 1>send me an email or notification and give me the

0:30:00.760 --> 0:30:03.760
<v Speaker 1>option to take that down. And so that's been working

0:30:04.040 --> 0:30:07.200
<v Speaker 1>very nicely for a couple of years. But now they

0:30:07.320 --> 0:30:10.680
<v Speaker 1>added another level of this. So now if you go

0:30:10.720 --> 0:30:12.760
<v Speaker 1>to Google Search and you can try this. You can

0:30:12.800 --> 0:30:16.000
<v Speaker 1>type in your name and then the word phone number,

0:30:16.720 --> 0:30:18.880
<v Speaker 1>and you can scroll and see if one of those

0:30:19.360 --> 0:30:23.479
<v Speaker 1>services shows up that says, you know like spokio or

0:30:23.720 --> 0:30:26.600
<v Speaker 1>you know true people search all these different zoom info.

0:30:27.800 --> 0:30:30.760
<v Speaker 1>Let's see, I've taken away so many of my results

0:30:30.800 --> 0:30:33.040
<v Speaker 1>that I don't really have that come up anymore. But

0:30:33.080 --> 0:30:36.680
<v Speaker 1>oh yeah, white pages. So if you find one of

0:30:36.680 --> 0:30:40.120
<v Speaker 1>these results that has your personal information in it. Now,

0:30:40.200 --> 0:30:42.080
<v Speaker 1>if you look at the search results, and you've probably

0:30:42.080 --> 0:30:45.480
<v Speaker 1>never even noticed this before, there are three little dots

0:30:45.800 --> 0:30:49.960
<v Speaker 1>next to the search result. You tap those three little dots,

0:30:50.600 --> 0:30:52.920
<v Speaker 1>and all of a sudden you see this new option

0:30:53.000 --> 0:30:57.600
<v Speaker 1>that says remove result. So that is the new way

0:30:57.640 --> 0:31:00.840
<v Speaker 1>that you can just get your information off of Google Search.

0:31:01.280 --> 0:31:03.920
<v Speaker 1>And so you tap a remover result and it says,

0:31:04.320 --> 0:31:07.080
<v Speaker 1>why do you want to remove this? And the option

0:31:07.160 --> 0:31:09.280
<v Speaker 1>I see it shows my personal information and I don't

0:31:09.320 --> 0:31:12.040
<v Speaker 1>want it there, or I have a legal removal request,

0:31:12.160 --> 0:31:14.360
<v Speaker 1>or it's outdated and I want to request a refresh.

0:31:14.360 --> 0:31:16.640
<v Speaker 1>And I'll explain that in a moment. But you can

0:31:16.680 --> 0:31:18.880
<v Speaker 1>tap that first one. It shows my personal info and

0:31:18.920 --> 0:31:21.200
<v Speaker 1>I don't want it there. And then it says, well

0:31:21.200 --> 0:31:26.560
<v Speaker 1>what does it show? Contact info, government ID numbers, financial info, passwords,

0:31:27.000 --> 0:31:31.520
<v Speaker 1>restricted records, other and so you can search or select

0:31:31.600 --> 0:31:34.120
<v Speaker 1>one of those and submit it. And it does take

0:31:34.160 --> 0:31:37.040
<v Speaker 1>a little bit and not everything's going to be removed,

0:31:37.320 --> 0:31:40.600
<v Speaker 1>but in my experience, I have only had one denial request.

0:31:41.080 --> 0:31:43.240
<v Speaker 1>But if your phone numbers on there, your email address,

0:31:43.320 --> 0:31:46.480
<v Speaker 1>your home address, you can get these removed pretty easily.

0:31:46.560 --> 0:31:52.040
<v Speaker 1>Now keep in mind this only removes the information from

0:31:52.080 --> 0:31:55.600
<v Speaker 1>Google search results. It does not remove it from the

0:31:55.640 --> 0:31:58.280
<v Speaker 1>original website. If you want to remove it from the

0:31:58.280 --> 0:32:01.760
<v Speaker 1>original website, you have to do a takedown request at

0:32:01.800 --> 0:32:04.080
<v Speaker 1>the original website. And if you go to a website

0:32:04.160 --> 0:32:08.400
<v Speaker 1>like whitepages dot com, you'll notice at the bottom of

0:32:08.520 --> 0:32:12.600
<v Speaker 1>the page it says something like, you know, do not

0:32:12.720 --> 0:32:16.800
<v Speaker 1>sell my personal information or you can Actually it's probably

0:32:16.840 --> 0:32:19.920
<v Speaker 1>they kind of hide this stuff sadly, but usually you

0:32:19.960 --> 0:32:24.360
<v Speaker 1>can say something like takedown requests. So I would do

0:32:24.440 --> 0:32:31.239
<v Speaker 1>something like white pages remove my information, and then that

0:32:31.320 --> 0:32:34.880
<v Speaker 1>will bring up the page that will get your information

0:32:34.920 --> 0:32:37.320
<v Speaker 1>off of there. So here's what it says White Pages

0:32:37.360 --> 0:32:40.160
<v Speaker 1>Consumer Privacy Rights. You can opt out and have your

0:32:40.200 --> 0:32:43.200
<v Speaker 1>listing removed. Copy and paste the URL of your profile,

0:32:43.640 --> 0:32:45.680
<v Speaker 1>so that's how you can submit the request. They don't

0:32:45.720 --> 0:32:48.160
<v Speaker 1>make it very easy to find on the website. But

0:32:48.200 --> 0:32:50.840
<v Speaker 1>if you Google search for that, you know, I said,

0:32:51.320 --> 0:32:54.640
<v Speaker 1>whatever the website is, remove my information, you should find

0:32:54.640 --> 0:32:57.000
<v Speaker 1>that or opt out whatever. That's another way of looking

0:32:57.040 --> 0:32:59.520
<v Speaker 1>at it. But again this is for Google, and ninety

0:32:59.600 --> 0:33:02.160
<v Speaker 1>nine point nine percent of people are finding this through Google.

0:33:02.480 --> 0:33:04.160
<v Speaker 1>So this is a nice easy way to get your

0:33:04.200 --> 0:33:07.560
<v Speaker 1>information off of Google Search. I would also recommend signing

0:33:07.640 --> 0:33:10.840
<v Speaker 1>up for the free Results about You feature from Google

0:33:11.240 --> 0:33:15.480
<v Speaker 1>that is completely free, and this will proactively alert you

0:33:15.520 --> 0:33:19.200
<v Speaker 1>anytime a new website pops up with your information on it.

0:33:19.200 --> 0:33:22.000
<v Speaker 1>It will say, hey, well, we just found this information

0:33:22.080 --> 0:33:24.000
<v Speaker 1>on the internet. Do you want us to remove it?

0:33:24.200 --> 0:33:26.640
<v Speaker 1>And in one, one or two clicks you can say yes,

0:33:26.720 --> 0:33:29.320
<v Speaker 1>please remove it. They will somehow do whatever they do

0:33:29.400 --> 0:33:32.479
<v Speaker 1>on their back end to approve that or not approve it,

0:33:32.640 --> 0:33:34.920
<v Speaker 1>and they'll get it removed and it works pretty well.

0:33:35.280 --> 0:33:38.320
<v Speaker 1>So again that's called Google Results about You. But the

0:33:38.360 --> 0:33:40.640
<v Speaker 1>new feature is the fact that when you're on any

0:33:40.640 --> 0:33:44.160
<v Speaker 1>website search results, you can just tap those three dots

0:33:44.280 --> 0:33:47.800
<v Speaker 1>and click removers all and that will bring you right

0:33:47.840 --> 0:33:50.200
<v Speaker 1>to the option to get rid of it. Let's go

0:33:50.240 --> 0:33:52.880
<v Speaker 1>to Patrick eight eight eight rich one On one eight

0:33:52.920 --> 0:33:55.080
<v Speaker 1>eight eight seven four to two four one zero one,

0:33:55.120 --> 0:33:58.680
<v Speaker 1>Patrick in Colorado Springs. You're on with Rich Fayvoritch.

0:33:58.720 --> 0:34:01.000
<v Speaker 4>Thanks so much for your wisdom. I sure appreciate it.

0:34:01.080 --> 0:34:01.400
<v Speaker 1>Thank you.

0:34:02.360 --> 0:34:04.400
<v Speaker 4>A few months ago I got a new MacBook Pro,

0:34:05.120 --> 0:34:08.279
<v Speaker 4>and then at a couple months ago I got the

0:34:08.360 --> 0:34:13.360
<v Speaker 4>suite called Microsoft Office for Mac. Okay, and it works fine.

0:34:13.440 --> 0:34:15.879
<v Speaker 4>But the thing I want to I have turned off

0:34:15.880 --> 0:34:19.200
<v Speaker 4>the updates so they did not automatically update. You have

0:34:19.280 --> 0:34:21.479
<v Speaker 4>to do it manually. But what I'd like to find

0:34:21.480 --> 0:34:24.360
<v Speaker 4>out if I can turn it off, is can I

0:34:24.400 --> 0:34:27.320
<v Speaker 4>turn off the updates so it doesn't even present the

0:34:27.440 --> 0:34:30.160
<v Speaker 4>updates to me and tell me that I can manually

0:34:30.200 --> 0:34:30.960
<v Speaker 4>download them.

0:34:31.239 --> 0:34:35.880
<v Speaker 1>Oh that's a good question. Hmm. There is an option to.

0:34:36.960 --> 0:34:39.520
<v Speaker 1>So you've already turned off the option to automatically keep

0:34:39.520 --> 0:34:42.880
<v Speaker 1>the app up to date. Correct, so you have the

0:34:42.920 --> 0:34:44.839
<v Speaker 1>thing where it's now it's just telling you, hey, there

0:34:44.920 --> 0:34:47.440
<v Speaker 1>is an update, and you have to say no, I

0:34:47.440 --> 0:34:50.839
<v Speaker 1>don't want that. Just close out of that screen. Yes,

0:34:52.000 --> 0:34:54.040
<v Speaker 1>I don't know if there's a way to actually turn

0:34:54.120 --> 0:34:58.319
<v Speaker 1>off the search for an update. I mean, you may

0:34:58.320 --> 0:35:00.319
<v Speaker 1>be able to use like a third party program that

0:35:00.440 --> 0:35:04.600
<v Speaker 1>keeps you know, the Office tool from phoning home. But

0:35:04.880 --> 0:35:06.879
<v Speaker 1>as far as I know, there's probably not a way

0:35:06.920 --> 0:35:09.640
<v Speaker 1>to just say, like, hey, please don't even check for updates,

0:35:10.400 --> 0:35:12.960
<v Speaker 1>because most of these programs they want you to update

0:35:13.080 --> 0:35:16.239
<v Speaker 1>because you know, it's mostly for security reasons that they're

0:35:16.320 --> 0:35:19.360
<v Speaker 1>keeping them up to date. There's some sort of issue,

0:35:19.800 --> 0:35:23.560
<v Speaker 1>but you're still seeing the auto update menu even though

0:35:23.600 --> 0:35:25.640
<v Speaker 1>you said don't automatically install it.

0:35:26.280 --> 0:35:26.560
<v Speaker 2>Yeah.

0:35:26.640 --> 0:35:29.320
<v Speaker 4>Yeah, but it's just to say, well, what's the problem, pat,

0:35:29.640 --> 0:35:32.800
<v Speaker 4>It's just a nuisance. It's constant. I've had it about

0:35:32.800 --> 0:35:36.160
<v Speaker 4>two months now and I have eleven just for a Word,

0:35:36.280 --> 0:35:38.319
<v Speaker 4>and there's a suite. I don't use any of the

0:35:38.360 --> 0:35:41.520
<v Speaker 4>other programs in the suite. I only use Microsoft Word.

0:35:42.400 --> 0:35:44.839
<v Speaker 4>But it's just a nuisance to constantly be having to

0:35:45.320 --> 0:35:48.239
<v Speaker 4>deal with updates. And I don't need anything. That's said,

0:35:48.480 --> 0:35:50.880
<v Speaker 4>I don't need perfection. I just need something to work.

0:35:51.480 --> 0:35:54.480
<v Speaker 1>Yeah, well I would, I would recommend, and I know,

0:35:54.760 --> 0:35:57.080
<v Speaker 1>you know, I understand updates are annoying and this and that.

0:35:57.120 --> 0:35:59.360
<v Speaker 1>But most of the time, when there's an update, you

0:35:59.360 --> 0:36:01.520
<v Speaker 1>know there is a for it, and I know it

0:36:01.640 --> 0:36:03.600
<v Speaker 1>changes features a lot of the times, which is why

0:36:03.600 --> 0:36:06.640
<v Speaker 1>people are hesitant to do them. But it also most

0:36:06.640 --> 0:36:10.399
<v Speaker 1>of the time they're patching any sort of security exploits

0:36:10.480 --> 0:36:13.319
<v Speaker 1>or issues that they've found in that software. So for

0:36:13.360 --> 0:36:15.480
<v Speaker 1>that reason, I would recommend that you do the updates.

0:36:15.800 --> 0:36:17.759
<v Speaker 1>And I totally get it. I've got one program on

0:36:17.840 --> 0:36:21.480
<v Speaker 1>my computer, it's a scanning program, and pretty much every

0:36:21.520 --> 0:36:22.960
<v Speaker 1>time I turn on my computer, it's saying, hey, do

0:36:23.000 --> 0:36:24.160
<v Speaker 1>you want to do the update? And I just press

0:36:24.200 --> 0:36:26.920
<v Speaker 1>cancel because I barely use the program. So I understand

0:36:26.920 --> 0:36:29.759
<v Speaker 1>where you're coming from. But in general, it is good

0:36:29.800 --> 0:36:31.520
<v Speaker 1>to do those updates. But I think you're gonna be

0:36:31.560 --> 0:36:34.200
<v Speaker 1>stuck with just xiting out of that screen. Thanks for

0:36:34.200 --> 0:36:36.279
<v Speaker 1>the call, Patrick eight eight eight rich one on one

0:36:36.400 --> 0:36:40.160
<v Speaker 1>eight eight eight seven four to two four one zero one.

0:36:40.200 --> 0:36:42.560
<v Speaker 1>Coming up, I'll tell you about the new life saving

0:36:42.640 --> 0:36:50.960
<v Speaker 1>feature on a smartwatch. Welcome back to rich on Tech.

0:36:51.040 --> 0:36:54.440
<v Speaker 1>Rich Demiro here hanging out with you, talking technology. The

0:36:54.440 --> 0:36:59.480
<v Speaker 1>website for the show rich on Tech dot TV. Be

0:36:59.520 --> 0:37:02.760
<v Speaker 1>sure toscribe to the podcast so you can always listen

0:37:02.880 --> 0:37:06.080
<v Speaker 1>no matter what. Just searching your favorite audio app for

0:37:06.160 --> 0:37:08.719
<v Speaker 1>Rich on Tech hit subscribe. Obviously, the best way to

0:37:08.719 --> 0:37:10.799
<v Speaker 1>listen is right here with me live. But if you

0:37:10.800 --> 0:37:12.680
<v Speaker 1>can't make it or you want to catch the end

0:37:12.719 --> 0:37:16.920
<v Speaker 1>of the show, just go to the podcast rich on Tech. Also,

0:37:16.960 --> 0:37:18.680
<v Speaker 1>you can give me a call eight eight eight rich

0:37:18.800 --> 0:37:22.120
<v Speaker 1>one O one eight eight eight seven four to two

0:37:22.160 --> 0:37:24.440
<v Speaker 1>four one zero one. If you have a question about technology,

0:37:24.440 --> 0:37:26.320
<v Speaker 1>give me a call. We'll get to the phone lines

0:37:26.320 --> 0:37:29.520
<v Speaker 1>in just a moment. This hour, we've got Mike Prospero

0:37:29.600 --> 0:37:34.680
<v Speaker 1>from Tom's Guide joining the show to talk all things Amazon.

0:37:34.719 --> 0:37:37.879
<v Speaker 1>They made a big upgrade to their voice assistant. Mike

0:37:37.960 --> 0:37:40.960
<v Speaker 1>covers that voice assistant. I'm trying not to say the name,

0:37:41.000 --> 0:37:43.040
<v Speaker 1>but it's alex Ay. You know what it is. You've

0:37:43.040 --> 0:37:45.480
<v Speaker 1>set up many times to control your lights. But she's

0:37:45.520 --> 0:37:48.719
<v Speaker 1>getting a big old upgrade. AI, So we'll talk about that.

0:37:49.760 --> 0:37:52.960
<v Speaker 1>Alison writes in on the website from Corona, I own

0:37:52.960 --> 0:37:55.680
<v Speaker 1>a business in a remote area. I need cameras set

0:37:55.760 --> 0:37:58.879
<v Speaker 1>up with no power on property. You can get cell

0:37:58.960 --> 0:38:02.600
<v Speaker 1>reception up there. Hell lots of ways you can do this, Allison,

0:38:02.640 --> 0:38:05.640
<v Speaker 1>but I would get a camera first off. I would

0:38:05.719 --> 0:38:09.240
<v Speaker 1>if you need cell reception, like do a cellular camera.

0:38:09.320 --> 0:38:12.279
<v Speaker 1>But obviously if you had Wi Fi access up there,

0:38:12.280 --> 0:38:14.680
<v Speaker 1>which maybe you don't because there's no power, that would

0:38:14.680 --> 0:38:17.759
<v Speaker 1>be a lot cheaper and easier. But two brands to

0:38:17.880 --> 0:38:21.520
<v Speaker 1>check out. The first is Real Link R EO l

0:38:21.640 --> 0:38:25.680
<v Speaker 1>I n K. They've got a four G camera that

0:38:25.800 --> 0:38:29.319
<v Speaker 1>also has a solar panel, so you can get one

0:38:29.360 --> 0:38:32.080
<v Speaker 1>of those. They look like they range from about two

0:38:32.160 --> 0:38:34.640
<v Speaker 1>hundred about two hundred dollars for one of those. Now,

0:38:34.640 --> 0:38:37.560
<v Speaker 1>don't forget, you're gonna have to pay for the cellular service.

0:38:37.680 --> 0:38:41.759
<v Speaker 1>So let's see how much are they asking for it.

0:38:41.760 --> 0:38:45.000
<v Speaker 1>It's probably listed on the monthly, but you know, keep

0:38:45.040 --> 0:38:47.520
<v Speaker 1>in mind you're gonna have to put some sort of

0:38:48.520 --> 0:38:50.319
<v Speaker 1>interesting It looks like it works with a bunch of

0:38:50.360 --> 0:38:53.799
<v Speaker 1>different cellular providers, so you can put the simcard in

0:38:53.840 --> 0:38:57.520
<v Speaker 1>there so you can get you know, you can shop around,

0:38:58.160 --> 0:39:02.760
<v Speaker 1>but again this is a pretty easy solution. Solar plus

0:39:02.840 --> 0:39:05.200
<v Speaker 1>a cellular camera is going to be great. Two hundred

0:39:05.200 --> 0:39:06.840
<v Speaker 1>bucks for that. The other brand to look at is

0:39:06.960 --> 0:39:13.240
<v Speaker 1>UFI EUFY and they've got a couple of cellular cameras

0:39:13.280 --> 0:39:16.600
<v Speaker 1>with also solar and there they look like they're anywhere

0:39:16.640 --> 0:39:20.759
<v Speaker 1>from one seventy five to about four hundred. And they've

0:39:20.760 --> 0:39:22.520
<v Speaker 1>got a couple of them that have like a you know,

0:39:22.680 --> 0:39:26.439
<v Speaker 1>different packages and things like that. So now again let's

0:39:26.440 --> 0:39:28.400
<v Speaker 1>see what their cellular is. So again, these are the

0:39:28.480 --> 0:39:30.560
<v Speaker 1>kind of things you should look for before you buy something.

0:39:30.640 --> 0:39:32.759
<v Speaker 1>Is make sure that you see, like, Okay, I see

0:39:32.760 --> 0:39:35.640
<v Speaker 1>that I can get this camera with the cellular, but

0:39:35.880 --> 0:39:38.160
<v Speaker 1>can I bring my own cellular or am I forced

0:39:38.200 --> 0:39:40.520
<v Speaker 1>to use the cellular that they want me to use?

0:39:40.920 --> 0:39:42.560
<v Speaker 1>And so that's the main thing that you need to

0:39:42.640 --> 0:39:49.279
<v Speaker 1>check on these cameras. And just quickly looking at this cellular. Yeah,

0:39:49.320 --> 0:39:51.640
<v Speaker 1>I'm trying to see you want to see the price? Okay,

0:39:51.960 --> 0:39:56.120
<v Speaker 1>simcard included compatible with the three major networks in the US,

0:39:56.600 --> 0:40:00.480
<v Speaker 1>no activation fee, no contract, one hundred megabyte trial data

0:40:00.880 --> 0:40:04.920
<v Speaker 1>for seven days, and so I'm guessing you're going to

0:40:05.000 --> 0:40:09.160
<v Speaker 1>have to yeah, see, this should really tell you how

0:40:09.239 --> 0:40:12.279
<v Speaker 1>much this thing costs on the cellular after the seven days, right,

0:40:12.320 --> 0:40:13.800
<v Speaker 1>Like you would think that would be front and center.

0:40:13.840 --> 0:40:16.120
<v Speaker 1>But again, anyway, so that's what I would check for.

0:40:16.280 --> 0:40:18.000
<v Speaker 1>Those are the two brands I would look into, Real

0:40:18.040 --> 0:40:21.799
<v Speaker 1>Link and UFI. They both make a cellular camera that

0:40:22.080 --> 0:40:24.000
<v Speaker 1>you can use and just set up. And once you

0:40:24.040 --> 0:40:25.839
<v Speaker 1>set it up, it's pretty much set it and forget it.

0:40:26.480 --> 0:40:31.560
<v Speaker 1>Thanks for the email. Let's go to John in Granada Hills, California.

0:40:31.680 --> 0:40:32.800
<v Speaker 1>John you're on with Rich.

0:40:33.560 --> 0:40:37.800
<v Speaker 8>Hi, Rich, long time, first time regarding my email address,

0:40:37.840 --> 0:40:42.040
<v Speaker 8>which is decades old, getting a lot of course, as

0:40:42.080 --> 0:40:47.840
<v Speaker 8>expected spam and some have an unsubscribe at the bottom,

0:40:48.280 --> 0:40:50.800
<v Speaker 8>and you go to it and it takes you instead

0:40:50.800 --> 0:40:53.680
<v Speaker 8>of taking you to the website, it takes you to

0:40:53.719 --> 0:40:58.520
<v Speaker 8>a website where we're sorry to see you go enter

0:40:58.560 --> 0:41:02.399
<v Speaker 8>your email too. So I have to enter my email now.

0:41:02.520 --> 0:41:05.600
<v Speaker 1>I hate that. It's literally my biggest pet peeve is

0:41:05.600 --> 0:41:08.680
<v Speaker 1>what you're talking about, because why why should I have

0:41:08.719 --> 0:41:11.200
<v Speaker 1>to put my email address in there? Right? Like, you

0:41:11.239 --> 0:41:13.040
<v Speaker 1>know my email address? I just clicked a link on

0:41:13.040 --> 0:41:13.560
<v Speaker 1>your email.

0:41:13.560 --> 0:41:17.160
<v Speaker 8>But continue, So, yeah, I'm a paraid there sharing my

0:41:17.239 --> 0:41:19.520
<v Speaker 8>email with more spammers.

0:41:19.840 --> 0:41:22.520
<v Speaker 1>Okay, So here's my guidance on this. Okay, this is

0:41:22.560 --> 0:41:25.400
<v Speaker 1>my guidance on all spam email, because it's a problem.

0:41:25.760 --> 0:41:27.560
<v Speaker 1>What service do you use for your email?

0:41:28.120 --> 0:41:29.640
<v Speaker 8>Dslscream dot com.

0:41:29.680 --> 0:41:32.960
<v Speaker 1>Okay, So so generally when you have some of these

0:41:33.160 --> 0:41:38.960
<v Speaker 1>smaller services, they may not have as robust spam filtering capabilities.

0:41:39.000 --> 0:41:42.480
<v Speaker 1>But in general, here's what I do. Number one, Yes,

0:41:42.560 --> 0:41:45.680
<v Speaker 1>what you're talking about. When you hit that unsubscribed link,

0:41:46.360 --> 0:41:49.800
<v Speaker 1>it should immediately unsubscribe you from that email. You should

0:41:49.880 --> 0:41:53.160
<v Speaker 1>not have to confirm your email address. You should not

0:41:53.200 --> 0:41:55.560
<v Speaker 1>have to type in your email address, But yet some

0:41:55.600 --> 0:41:58.480
<v Speaker 1>websites make you do that because what are they doing.

0:41:58.680 --> 0:42:01.239
<v Speaker 1>They're putting a little bit of friction between you and

0:42:01.280 --> 0:42:04.920
<v Speaker 1>the unsubscribed process. I don't like that because half the

0:42:04.960 --> 0:42:06.239
<v Speaker 1>time I sit there and I go, well, why am

0:42:06.239 --> 0:42:08.640
<v Speaker 1>I giving you my email address again? Like you said,

0:42:09.160 --> 0:42:11.080
<v Speaker 1>is it going to give me more spam? Or why

0:42:11.120 --> 0:42:12.680
<v Speaker 1>shouldn't you know? Why should I have to do this?

0:42:13.120 --> 0:42:15.800
<v Speaker 1>And so or I wonder, oh, well, which email address

0:42:15.840 --> 0:42:17.160
<v Speaker 1>did I sign up for? And now I have to

0:42:17.200 --> 0:42:19.680
<v Speaker 1>go back to the email check it out, make sure

0:42:19.680 --> 0:42:23.160
<v Speaker 1>I put in the right one. So my general rules

0:42:23.239 --> 0:42:26.560
<v Speaker 1>of thumb when it comes to spam is number one,

0:42:26.840 --> 0:42:29.560
<v Speaker 1>if it comes from a legitimate sender. And you can

0:42:29.600 --> 0:42:33.320
<v Speaker 1>pretty much tell when a center is legitimate. It's a Macy's,

0:42:33.400 --> 0:42:36.680
<v Speaker 1>it's a home depot, it's a best Buy, it's one

0:42:36.719 --> 0:42:39.640
<v Speaker 1>of these companies that uses Mailchimp or anything that says

0:42:39.680 --> 0:42:41.840
<v Speaker 1>safe unsubscribe at the bottom. Of course, you know that

0:42:41.880 --> 0:42:44.880
<v Speaker 1>could be spoofed. But typically I can tell when an

0:42:44.880 --> 0:42:49.359
<v Speaker 1>email comes from a legitimate cender. Right those I am

0:42:49.400 --> 0:42:53.520
<v Speaker 1>completely fine with. Clicking that link. Hopefully it on subscribes

0:42:53.600 --> 0:42:57.879
<v Speaker 1>in one second, you know, one click. If it does

0:42:57.920 --> 0:43:00.560
<v Speaker 1>ask for the email address again, I will use my

0:43:00.600 --> 0:43:04.600
<v Speaker 1>spidy senses to say is this a legitimate email or

0:43:04.680 --> 0:43:07.839
<v Speaker 1>is this an unsolicited email that is doing something more?

0:43:07.880 --> 0:43:09.640
<v Speaker 1>And I will not put my email address in there.

0:43:09.680 --> 0:43:11.400
<v Speaker 1>So that's kind of like the first thing to do.

0:43:12.200 --> 0:43:15.080
<v Speaker 1>Then once you do that, the other thing is that

0:43:15.520 --> 0:43:17.840
<v Speaker 1>an if it's an email address that you know, you

0:43:17.880 --> 0:43:19.960
<v Speaker 1>get this email and you have no idea why you're

0:43:20.000 --> 0:43:22.000
<v Speaker 1>getting it, you have no idea why you're on the list,

0:43:23.000 --> 0:43:25.200
<v Speaker 1>I would just report that as spam or even just

0:43:25.200 --> 0:43:27.600
<v Speaker 1>delete it without doing anything. But reporting it as spam

0:43:27.760 --> 0:43:30.080
<v Speaker 1>will at least send a signal to the email provider

0:43:30.120 --> 0:43:32.120
<v Speaker 1>that hey, I don't know why I got this, I

0:43:32.120 --> 0:43:35.200
<v Speaker 1>shouldn't be getting it, and it will, you know, it'll

0:43:35.440 --> 0:43:37.919
<v Speaker 1>There is a system on the back end that's that's

0:43:38.000 --> 0:43:40.680
<v Speaker 1>scoring all of these emails that you get, and by

0:43:41.239 --> 0:43:44.120
<v Speaker 1>marking it as spam, maybe they won't let those through

0:43:44.239 --> 0:43:46.280
<v Speaker 1>as much to other people, So you might be helping

0:43:46.280 --> 0:43:48.360
<v Speaker 1>someone else out and in your account, you're probably not

0:43:48.360 --> 0:43:50.839
<v Speaker 1>going to get that email again. That's my main two

0:43:50.920 --> 0:43:53.400
<v Speaker 1>ways of doing it. The other thing that you can do,

0:43:53.600 --> 0:43:56.480
<v Speaker 1>and not every email provider supports this, but I have

0:43:57.080 --> 0:44:01.640
<v Speaker 1>remote images loading. I had that feature turned off. So basically,

0:44:01.640 --> 0:44:04.319
<v Speaker 1>when someone emails you, and any company emails you, as

0:44:04.360 --> 0:44:06.879
<v Speaker 1>soon as you open up that email, there is an

0:44:06.920 --> 0:44:11.240
<v Speaker 1>image that phones home, could be called a tracking pixel

0:44:11.480 --> 0:44:13.839
<v Speaker 1>or a tracking image, or just any sort of little

0:44:13.880 --> 0:44:15.919
<v Speaker 1>tiny image in that email. You might not even see

0:44:15.920 --> 0:44:19.400
<v Speaker 1>it that basically phones home and says, hey, Rich, just

0:44:19.440 --> 0:44:21.839
<v Speaker 1>open this email. Let's send him more because he saw

0:44:21.880 --> 0:44:24.920
<v Speaker 1>that email at ten oh one am, and so they

0:44:24.920 --> 0:44:27.719
<v Speaker 1>can actually track how long you're sitting there looking at

0:44:27.719 --> 0:44:31.400
<v Speaker 1>that email in some instances, depending on their level of sophistication.

0:44:33.400 --> 0:44:35.000
<v Speaker 1>But so that's another thing you could do, is you

0:44:35.040 --> 0:44:38.720
<v Speaker 1>can go into your settings and turn off the feature

0:44:38.760 --> 0:44:41.879
<v Speaker 1>that's called remote image loading. And so once you turn

0:44:41.960 --> 0:44:44.240
<v Speaker 1>that off, when you open up an email, they don't

0:44:44.280 --> 0:44:46.880
<v Speaker 1>have a way of knowing that you opened up that

0:44:46.960 --> 0:44:50.240
<v Speaker 1>email because that little tracker can't send a message home

0:44:50.280 --> 0:44:52.560
<v Speaker 1>to say hey Rich, just open this, and so that

0:44:52.640 --> 0:44:55.080
<v Speaker 1>also cuts down an email. So I will tell you,

0:44:55.120 --> 0:44:57.640
<v Speaker 1>and of course your spam filtering should do the rest.

0:44:57.800 --> 0:44:59.839
<v Speaker 1>But in general, like I just got an email from

0:44:59.840 --> 0:45:02.000
<v Speaker 1>two right and of course, we all had to sign

0:45:02.040 --> 0:45:04.120
<v Speaker 1>up for two B during the Super Bowl to get

0:45:04.160 --> 0:45:07.000
<v Speaker 1>the free stream. Now I know that that was their

0:45:07.160 --> 0:45:09.440
<v Speaker 1>entire plan, is to get me to sign up for

0:45:09.480 --> 0:45:11.719
<v Speaker 1>this email, and then later on they will do a

0:45:11.800 --> 0:45:13.719
<v Speaker 1>sell of getting me to watch something on two B

0:45:13.840 --> 0:45:16.040
<v Speaker 1>that's not the Super Bowl. But if I scroll down

0:45:16.040 --> 0:45:17.880
<v Speaker 1>to the bottom of that email, it says you're receiving

0:45:17.880 --> 0:45:19.680
<v Speaker 1>this email because you're a valued member of the two

0:45:19.680 --> 0:45:23.680
<v Speaker 1>B community. To stop receiving emails, unsubscribe from this list,

0:45:23.719 --> 0:45:27.080
<v Speaker 1>and I'll click that link and it should probably unsubscribe me.

0:45:27.160 --> 0:45:29.080
<v Speaker 1>Let's see if it does it. That's it. Sorry to

0:45:29.120 --> 0:45:32.920
<v Speaker 1>see you go. You've successfully unsubscribed from two B emails. Now,

0:45:32.960 --> 0:45:35.160
<v Speaker 1>if I go into my spam, there's going to be

0:45:35.239 --> 0:45:39.080
<v Speaker 1>some emails there that are probably not as simple to

0:45:39.160 --> 0:45:43.799
<v Speaker 1>unsubscribe to, Like, yeah, I'm looking at this one. No way,

0:45:43.840 --> 0:45:45.239
<v Speaker 1>I'm not going to do that. I mean, there's just

0:45:45.280 --> 0:45:49.799
<v Speaker 1>so many. So again, that's really my guidance. John on

0:45:49.880 --> 0:45:52.600
<v Speaker 1>the unsubscribed links, you kind of have to use a

0:45:52.640 --> 0:45:55.520
<v Speaker 1>little bit of your Spidey sense to figure out and

0:45:55.560 --> 0:45:57.759
<v Speaker 1>if not, if you can't figure it out, just either

0:45:57.840 --> 0:46:00.120
<v Speaker 1>market as spam or just delete it. But the main

0:46:00.160 --> 0:46:02.560
<v Speaker 1>thing is you don't want to send any signal to

0:46:02.640 --> 0:46:06.560
<v Speaker 1>these companies that are not legitimate. If they're legitimate, they're

0:46:06.560 --> 0:46:09.680
<v Speaker 1>gonna honor the unsubscribed no problem. You sign up for

0:46:09.680 --> 0:46:11.600
<v Speaker 1>best Buy, Yeah, they're gonna spam you every day until

0:46:11.640 --> 0:46:14.000
<v Speaker 1>you buy something again. But at least they're gonna honor

0:46:14.080 --> 0:46:17.399
<v Speaker 1>that unsubscribe as soon as you press unsubscribe. And I'll

0:46:17.400 --> 0:46:19.640
<v Speaker 1>admit I, you know, I sometimes let things go a

0:46:19.640 --> 0:46:21.640
<v Speaker 1>little bit longer than they should, like I'll sign up,

0:46:21.800 --> 0:46:24.560
<v Speaker 1>especially when it comes to text messages. You know, though

0:46:24.880 --> 0:46:27.200
<v Speaker 1>everyone wants your text because you're going to open and

0:46:27.239 --> 0:46:30.000
<v Speaker 1>look at your texts a lot quicker than email, and

0:46:30.080 --> 0:46:33.040
<v Speaker 1>so everyone wants your phone number to text you. And yeah,

0:46:33.160 --> 0:46:35.719
<v Speaker 1>I'll get texts from companies that I've signed up for,

0:46:35.800 --> 0:46:38.759
<v Speaker 1>and you can pre you can type stop to unsubscribe

0:46:38.760 --> 0:46:42.680
<v Speaker 1>again to legitimate textures and they will honor that. And

0:46:42.719 --> 0:46:44.200
<v Speaker 1>so if you get a text that you don't want,

0:46:44.320 --> 0:46:46.759
<v Speaker 1>just type stop and send it to them and they

0:46:46.800 --> 0:46:50.200
<v Speaker 1>will automatically recognize that and stop sending you text. So

0:46:50.239 --> 0:46:53.040
<v Speaker 1>good question. And it's definitely something we need to be

0:46:53.040 --> 0:46:56.440
<v Speaker 1>aware of because email is everything, and you know, I

0:46:56.480 --> 0:46:58.879
<v Speaker 1>have a newsletter, and you know, of course I want

0:46:58.920 --> 0:47:00.360
<v Speaker 1>to make it easy for people if they don't want to,

0:47:00.400 --> 0:47:01.840
<v Speaker 1>if the don't want to be on there unsubscribed. I

0:47:01.840 --> 0:47:03.759
<v Speaker 1>don't want to be you know, I don't want to

0:47:03.800 --> 0:47:06.480
<v Speaker 1>be spamming you. You don't want spam. You want to

0:47:06.520 --> 0:47:09.439
<v Speaker 1>be You want your email box to be a place

0:47:09.480 --> 0:47:12.959
<v Speaker 1>that you go and enjoy, and there's information in there,

0:47:13.400 --> 0:47:15.960
<v Speaker 1>and uh, you know, see it. Now look at this.

0:47:16.920 --> 0:47:19.000
<v Speaker 1>I just looked at my just looked at my spam,

0:47:19.280 --> 0:47:21.440
<v Speaker 1>and I had a spam email. And now this is

0:47:21.440 --> 0:47:23.080
<v Speaker 1>the other reason why you look in your spam every

0:47:23.080 --> 0:47:26.239
<v Speaker 1>once in a while, because sometimes you've got emails in

0:47:26.280 --> 0:47:28.560
<v Speaker 1>there that you actually need. And I just found one

0:47:28.680 --> 0:47:30.600
<v Speaker 1>from our guest in the third hour saying, hey are

0:47:30.640 --> 0:47:36.000
<v Speaker 1>we still on for this afternoon? Yes? So anyway, look

0:47:36.040 --> 0:47:38.960
<v Speaker 1>at that eighty eight rich one O one eight eight

0:47:39.000 --> 0:47:41.960
<v Speaker 1>eight seven four to two four one zero one. Uh.

0:47:42.040 --> 0:47:44.440
<v Speaker 1>If you go to the website, lots of different resources

0:47:44.480 --> 0:47:47.719
<v Speaker 1>on there. Uh, definitely sign up for the newsletter. Like

0:47:47.760 --> 0:47:49.640
<v Speaker 1>I just said, as I'm telling you not to get spam,

0:47:49.640 --> 0:47:51.400
<v Speaker 1>but that's not spam. It's useful, believe me.

0:47:51.880 --> 0:47:52.000
<v Speaker 5>Uh.

0:47:52.040 --> 0:47:54.960
<v Speaker 1>The other thing you can do is send me an email. Uh,

0:47:55.280 --> 0:47:58.879
<v Speaker 1>just hit the contact link up at the top. And

0:47:58.960 --> 0:48:00.799
<v Speaker 1>by the way, I get a lot of emails, and

0:48:00.840 --> 0:48:02.799
<v Speaker 1>I get put on a lot of spam lists. People

0:48:02.840 --> 0:48:05.280
<v Speaker 1>think it's funny to sign me up for you know, spam,

0:48:05.960 --> 0:48:08.399
<v Speaker 1>and yeah, I will have don subscribe. Eighty to eight

0:48:08.480 --> 0:48:10.520
<v Speaker 1>rich one on one eight eight eight seven four to

0:48:10.520 --> 0:48:17.520
<v Speaker 1>two four one zero one. Welcome back to rich On Tech.

0:48:17.600 --> 0:48:22.640
<v Speaker 1>Rich de Miro here talking technology. New feature coming to

0:48:22.680 --> 0:48:27.480
<v Speaker 1>the pixel Watch three. This was announced with the pixel

0:48:27.480 --> 0:48:29.359
<v Speaker 1>Watch three when it came out, but it was not

0:48:29.440 --> 0:48:32.600
<v Speaker 1>approved in the US. It was approved out of the US,

0:48:32.600 --> 0:48:35.600
<v Speaker 1>but now it's coming to the US. Pixel Watch three

0:48:35.719 --> 0:48:40.920
<v Speaker 1>just got FDA clearance for a feature called pulse loss

0:48:41.000 --> 0:48:44.000
<v Speaker 1>of pulse detection. Yeah, just what it sounds like. If

0:48:44.000 --> 0:48:48.279
<v Speaker 1>your heart stops beating, this Google pixel Watch will call

0:48:48.360 --> 0:48:50.680
<v Speaker 1>for help. Now you might think, wait a second, Rich,

0:48:50.719 --> 0:48:52.920
<v Speaker 1>hold on, doesn't every smart watch do that if your

0:48:52.960 --> 0:48:55.439
<v Speaker 1>heart stops beating, won't it like call for help?

0:48:55.560 --> 0:48:55.719
<v Speaker 9>No?

0:48:56.440 --> 0:48:58.839
<v Speaker 1>Surprisingly, I mean you would think, like when I heard

0:48:58.840 --> 0:49:01.879
<v Speaker 1>this on stage from Good Well, I said, wey never

0:49:01.920 --> 0:49:04.560
<v Speaker 1>really thought about that. Now it will most smart watches

0:49:04.600 --> 0:49:07.560
<v Speaker 1>will detect when there is an abnormal heart rate, right,

0:49:07.840 --> 0:49:12.560
<v Speaker 1>either high either low slow. But if it completely stops, which,

0:49:12.600 --> 0:49:14.359
<v Speaker 1>by the way, when that happens, you know you've got

0:49:14.360 --> 0:49:18.719
<v Speaker 1>a problem. I don't know. They don't do anything. Now,

0:49:18.760 --> 0:49:21.239
<v Speaker 1>I guess if you think about it, there is a

0:49:21.280 --> 0:49:25.520
<v Speaker 1>feature like a fall detection feature. So if your heart

0:49:25.520 --> 0:49:28.080
<v Speaker 1>stopped and you fell, I guess the Apple Watch would

0:49:28.080 --> 0:49:30.040
<v Speaker 1>call for help. But what if you're sitting down, what

0:49:30.080 --> 0:49:32.360
<v Speaker 1>if you're on a couch. You know that, you know anyway,

0:49:32.560 --> 0:49:35.160
<v Speaker 1>this is stuff we don't want to happen, obviously, But

0:49:35.600 --> 0:49:39.120
<v Speaker 1>now you've got this on the Pixel Watch three. So

0:49:39.239 --> 0:49:41.960
<v Speaker 1>the watch will detect if your heart stops beating, and

0:49:42.239 --> 0:49:45.480
<v Speaker 1>it does this by three different ways. So first it

0:49:45.520 --> 0:49:49.000
<v Speaker 1>will if no pulse is detected, it watches, it looks

0:49:49.000 --> 0:49:52.319
<v Speaker 1>for movement. If there's no response, the watch makes an

0:49:52.360 --> 0:49:55.480
<v Speaker 1>alarm and it starts a countdown. If there's still no response,

0:49:55.560 --> 0:49:57.800
<v Speaker 1>then the watch or the connected phone to the watch

0:49:58.080 --> 0:50:00.640
<v Speaker 1>will call nine one one and share your location. So

0:50:00.680 --> 0:50:04.120
<v Speaker 1>this feature is opt in, it's designed for emergencies. It's

0:50:04.200 --> 0:50:07.120
<v Speaker 1>rolling out in March, and of course this is part

0:50:07.120 --> 0:50:11.279
<v Speaker 1>of a bigger push on these wearables to have all

0:50:11.360 --> 0:50:15.600
<v Speaker 1>of these sort of life saving features. Fall detection, car

0:50:15.640 --> 0:50:20.400
<v Speaker 1>crash detection, irregular heart rhythm notifications. So a lot of

0:50:20.400 --> 0:50:22.880
<v Speaker 1>the smart watches that I test have these features, and

0:50:22.920 --> 0:50:25.920
<v Speaker 1>if they don't, you know, there's a big delineation between

0:50:26.080 --> 0:50:28.399
<v Speaker 1>the smart watches that have them and that don't have them.

0:50:28.840 --> 0:50:32.200
<v Speaker 1>Most of the Samsungs and the Apple Watches and the

0:50:32.239 --> 0:50:35.080
<v Speaker 1>pixel Watches have these features. It's some of the third

0:50:35.120 --> 0:50:38.360
<v Speaker 1>party watches from names you might not recognize easily that

0:50:38.600 --> 0:50:42.200
<v Speaker 1>don't have all of these features. But again, loss of

0:50:42.239 --> 0:50:45.640
<v Speaker 1>pulse detection coming soon to the pixel Watch three. It

0:50:45.640 --> 0:50:47.480
<v Speaker 1>will be a software update and then you'll have to

0:50:47.520 --> 0:50:50.120
<v Speaker 1>opt in, but kind of a handy feature and I

0:50:50.160 --> 0:50:52.520
<v Speaker 1>wouldn't be surprised if Apple eventually comes out with that

0:50:52.600 --> 0:50:57.120
<v Speaker 1>as well. Let's go to Mike. Let's see what are

0:50:57.160 --> 0:51:00.560
<v Speaker 1>we lyn to Mike in Austin, Texas, Mike with Rich.

0:51:01.080 --> 0:51:05.120
<v Speaker 7>Hey, Rich, I have two Samsung Smart TVs, once to

0:51:05.200 --> 0:51:07.839
<v Speaker 7>fifty five, one to sixty five. They're only a year

0:51:07.840 --> 0:51:11.319
<v Speaker 7>and a half. When we first got them, our grand

0:51:11.360 --> 0:51:14.400
<v Speaker 7>boys played baseball, so we watch them on Game Changer

0:51:15.000 --> 0:51:17.520
<v Speaker 7>and I used to be able to mirror the game

0:51:17.560 --> 0:51:20.520
<v Speaker 7>from my phone to the TVs, but now I can't anymore.

0:51:21.280 --> 0:51:23.520
<v Speaker 7>And my son in law said he has the same problem.

0:51:23.600 --> 0:51:25.600
<v Speaker 7>He can only do it on one of his TVs,

0:51:25.719 --> 0:51:28.080
<v Speaker 7>and I was wondering. I tried to look it up,

0:51:28.160 --> 0:51:30.160
<v Speaker 7>but I wonder if you knew a solution to that.

0:51:30.880 --> 0:51:33.359
<v Speaker 1>So how are you? By the way, Game Changer is

0:51:33.760 --> 0:51:36.680
<v Speaker 1>my kid uses that he plays baseball. Excellent app. I mean,

0:51:36.920 --> 0:51:40.319
<v Speaker 1>if you're unfamiliar, you know, lets you watch the game.

0:51:40.760 --> 0:51:42.680
<v Speaker 1>They can live stream the game to the app. It

0:51:42.760 --> 0:51:44.279
<v Speaker 1>lets you keep you know, you don't even have to

0:51:44.320 --> 0:51:46.080
<v Speaker 1>watch a live stream. You could just watch the score

0:51:46.080 --> 0:51:48.919
<v Speaker 1>in real time. It's just a It's like a app

0:51:48.960 --> 0:51:52.279
<v Speaker 1>that was created basically for sports teams to use to

0:51:52.360 --> 0:51:55.719
<v Speaker 1>keep in touch with the team teammates and also keep

0:51:55.760 --> 0:51:57.560
<v Speaker 1>track of the game. Like for me, if I'm at

0:51:57.600 --> 0:51:59.759
<v Speaker 1>the radio show when my kid is playing, I can

0:51:59.760 --> 0:52:01.320
<v Speaker 1>watch them on the little Game Changer app.

0:52:02.200 --> 0:52:03.000
<v Speaker 7>It's a great site.

0:52:03.040 --> 0:52:05.239
<v Speaker 1>Yeah, it's great and it's actually owned by Dick's Sporting Goods.

0:52:05.239 --> 0:52:06.000
<v Speaker 1>I don't know if you know that.

0:52:06.400 --> 0:52:08.640
<v Speaker 7>Oh did one of my favorite stores too.

0:52:08.719 --> 0:52:08.959
<v Speaker 2>Yeah.

0:52:08.960 --> 0:52:11.719
<v Speaker 1>Well, if you have a kid in sports, they go

0:52:11.840 --> 0:52:13.960
<v Speaker 1>hand in hand. Go figure. My wife's like, oh, we

0:52:14.080 --> 0:52:15.840
<v Speaker 1>just got a coupon from the Game Changer app for

0:52:15.880 --> 0:52:18.080
<v Speaker 1>Dix I'm like, oh, well, of course I'm.

0:52:17.960 --> 0:52:19.760
<v Speaker 7>Gonna say it actually goes hand in your wallet.

0:52:19.760 --> 0:52:23.880
<v Speaker 1>But anyway, yes, exactly. So here's the thing I'm looking

0:52:23.920 --> 0:52:26.520
<v Speaker 1>on the website. So what were you using to stream?

0:52:26.560 --> 0:52:29.960
<v Speaker 1>Were you chrome casting or were you like what? How

0:52:30.000 --> 0:52:31.440
<v Speaker 1>were you streaming this to the TV?

0:52:32.440 --> 0:52:35.400
<v Speaker 7>I just the TV's on, yep. I go up in

0:52:35.440 --> 0:52:37.319
<v Speaker 7>that upper right hand corner, you know, and do that

0:52:37.360 --> 0:52:39.600
<v Speaker 7>pull down where it's got the little mirroring thing and

0:52:39.640 --> 0:52:40.360
<v Speaker 7>I just hit that.

0:52:41.040 --> 0:52:43.080
<v Speaker 1>Okay, so you mirror it from your phone? You mean?

0:52:43.680 --> 0:52:43.879
<v Speaker 5>Yes?

0:52:44.120 --> 0:52:47.000
<v Speaker 1>Like on the settings of the phone. Yes, like where

0:52:47.000 --> 0:52:47.960
<v Speaker 1>it says screen mirroring.

0:52:48.760 --> 0:52:50.759
<v Speaker 7>Yeah, you know where you pulled down up a right

0:52:50.760 --> 0:52:53.280
<v Speaker 7>hand corner and you can get your flashlight stuff.

0:52:53.120 --> 0:52:55.960
<v Speaker 1>Brings you all the tiles and everything. So that's not

0:52:56.080 --> 0:52:58.719
<v Speaker 1>working anymore. What can you mirror any other app? Or

0:52:58.760 --> 0:53:00.520
<v Speaker 1>is it just the game changer black out? When you

0:53:00.520 --> 0:53:01.080
<v Speaker 1>try to do it?

0:53:01.640 --> 0:53:03.239
<v Speaker 7>You know that probably would have been smart to try

0:53:03.280 --> 0:53:04.360
<v Speaker 7>another feature.

0:53:04.680 --> 0:53:06.920
<v Speaker 1>Yeah, yeah, so that's what I would do. So a

0:53:06.920 --> 0:53:09.680
<v Speaker 1>couple of things you can do here. Number one, I

0:53:10.120 --> 0:53:12.280
<v Speaker 1>don't I don't have a TV here with chrome cast

0:53:12.640 --> 0:53:14.560
<v Speaker 1>or Apple. But I'm gonna check this now when I

0:53:14.600 --> 0:53:18.480
<v Speaker 1>get home. You know, some apps have the ability to

0:53:18.600 --> 0:53:21.400
<v Speaker 1>cast or airplay built into the app itself. Like if

0:53:21.400 --> 0:53:23.279
<v Speaker 1>you go to Netflix, as soon as you're on the

0:53:23.280 --> 0:53:27.040
<v Speaker 1>same Wi Fi network as that TV, that little chrome

0:53:27.120 --> 0:53:29.960
<v Speaker 1>cast icon or or now they call it cast or

0:53:30.040 --> 0:53:32.960
<v Speaker 1>the airplay icon will show up inside Netflix and you

0:53:32.960 --> 0:53:36.640
<v Speaker 1>can cast to your TV. Other apps, like some apps

0:53:36.680 --> 0:53:39.240
<v Speaker 1>don't have that built in, but you're able to mirror

0:53:39.239 --> 0:53:43.080
<v Speaker 1>your screen either through iOS or Android, and on the

0:53:43.120 --> 0:53:47.240
<v Speaker 1>side of you know, Android, there's usually a cast screen

0:53:47.640 --> 0:53:51.560
<v Speaker 1>that you can do. So if that functionality has gone away,

0:53:52.280 --> 0:53:55.000
<v Speaker 1>I would take a look at your Wi Fi network,

0:53:55.000 --> 0:53:56.680
<v Speaker 1>make sure you're on the same network, and I would

0:53:56.680 --> 0:53:59.600
<v Speaker 1>also just try a different app, Mike, and see if

0:53:59.600 --> 0:54:02.239
<v Speaker 1>that work. If the other app isn't mirroring, then it's

0:54:02.280 --> 0:54:04.560
<v Speaker 1>a problem between your phone and the screen. But I

0:54:04.600 --> 0:54:05.960
<v Speaker 1>am going to try this out when I get home,

0:54:05.960 --> 0:54:08.879
<v Speaker 1>and I'll have some more answers in next week's show.

0:54:09.200 --> 0:54:11.680
<v Speaker 1>You're listening to rich on Tech. Coming up, we're going

0:54:11.719 --> 0:54:18.920
<v Speaker 1>to talk more about changes coming to Alexa. Welcome back

0:54:18.920 --> 0:54:21.000
<v Speaker 1>to rich on Tech. Rich Demiro here hanging out with

0:54:21.040 --> 0:54:24.439
<v Speaker 1>you talking technology at Triple eight rich one oh one.

0:54:24.560 --> 0:54:27.680
<v Speaker 1>That's eight eight eight seven four to two four one

0:54:28.040 --> 0:54:30.319
<v Speaker 1>zero one. We'll get back to the phone lines in

0:54:30.520 --> 0:54:33.080
<v Speaker 1>just a moment, but first joining me is Mike Prospero,

0:54:33.520 --> 0:54:37.120
<v Speaker 1>us editor in chief at Tom's Guide covering all things

0:54:37.160 --> 0:54:41.759
<v Speaker 1>smart home and especially alex A. Yes, I'll say it now,

0:54:41.840 --> 0:54:44.480
<v Speaker 1>it'll probably activate your device, but it's Alexa.

0:54:44.960 --> 0:54:45.120
<v Speaker 5>Mike.

0:54:45.160 --> 0:54:46.280
<v Speaker 1>Thanks for joining me today.

0:54:46.640 --> 0:54:47.040
<v Speaker 2>Thank you.

0:54:47.880 --> 0:54:52.360
<v Speaker 1>So what was your initial reaction to the Alexa Plus event?

0:54:53.040 --> 0:54:56.560
<v Speaker 2>Well, you know, I was at the event, and unlike

0:54:56.880 --> 0:55:00.720
<v Speaker 2>most other Amazon events where they give you two hundred

0:55:00.800 --> 0:55:04.480
<v Speaker 2>new products, this was just about Alexa and just about

0:55:04.520 --> 0:55:09.000
<v Speaker 2>its new smart assistant, and it's a real reimagining of

0:55:09.160 --> 0:55:10.319
<v Speaker 2>what it can do.

0:55:11.960 --> 0:55:14.920
<v Speaker 1>Yeah, that was surprising me. Surprising to me that there

0:55:15.000 --> 0:55:18.800
<v Speaker 1>was no real hardware announcement. This was completely software based.

0:55:19.920 --> 0:55:23.319
<v Speaker 1>And then we've got Alexa Plus, which is basically, how

0:55:23.320 --> 0:55:25.560
<v Speaker 1>would you describe it to me? It feels like, you know,

0:55:25.600 --> 0:55:28.360
<v Speaker 1>it's chat GBT in a speaker.

0:55:28.040 --> 0:55:32.080
<v Speaker 2>Now, I mean, that's a fairly good way to describe it.

0:55:32.480 --> 0:55:36.640
<v Speaker 2>I think Amazon is using anthropic for their model, but

0:55:36.800 --> 0:55:41.200
<v Speaker 2>it's still the same concept. Basically, you can ask Alexa

0:55:41.239 --> 0:55:45.520
<v Speaker 2>to do just about anything now, but beyond just answering

0:55:45.600 --> 0:55:49.960
<v Speaker 2>questions for you. Alexa Plus is supposed to hook up

0:55:49.960 --> 0:55:54.200
<v Speaker 2>with other services to sort of go beyond just what

0:55:54.360 --> 0:55:57.399
<v Speaker 2>a smart speaker can do, and you connect you with

0:55:57.480 --> 0:55:58.320
<v Speaker 2>the rest of the world.

0:55:59.160 --> 0:56:01.200
<v Speaker 1>Yeah, I mean they really painted a picture where this

0:56:01.239 --> 0:56:03.960
<v Speaker 1>thing is the personal assistant that we've sort of been

0:56:04.000 --> 0:56:06.879
<v Speaker 1>waiting for. It can book an Uber, It can buy

0:56:06.880 --> 0:56:10.000
<v Speaker 1>your tickets on Ticketmaster. It can get a restaurant reservation

0:56:10.160 --> 0:56:13.640
<v Speaker 1>and a recommendation and send a text and remember stuff

0:56:13.640 --> 0:56:16.759
<v Speaker 1>and remind you. Do you think this is too ambitious

0:56:16.880 --> 0:56:19.040
<v Speaker 1>or do you think this will actually work? And did

0:56:19.120 --> 0:56:20.759
<v Speaker 1>you get to try some of it? Because I kept

0:56:20.800 --> 0:56:23.160
<v Speaker 1>asking can I try this? Can I try this? And

0:56:24.040 --> 0:56:27.440
<v Speaker 1>they wouldn't really let me try it specifically. I mean

0:56:27.440 --> 0:56:29.120
<v Speaker 1>I was able to ask it a few things, but

0:56:29.320 --> 0:56:31.040
<v Speaker 1>nothing like I wanted to.

0:56:31.920 --> 0:56:33.719
<v Speaker 2>Yeah, I was in the same boat as you and

0:56:33.840 --> 0:56:36.840
<v Speaker 2>that they didn't. They didn't let me get his hands

0:56:36.840 --> 0:56:39.440
<v Speaker 2>on with it as I would have liked. So I

0:56:39.440 --> 0:56:41.600
<v Speaker 2>think a lot is going to remains to be seen

0:56:41.760 --> 0:56:45.160
<v Speaker 2>when it finally rolls out in a few weeks from now.

0:56:46.840 --> 0:56:50.960
<v Speaker 2>But I don't know. I think it's I think it's

0:56:51.000 --> 0:56:54.120
<v Speaker 2>okay to be very ambitious, but I you know, when

0:56:54.160 --> 0:56:56.640
<v Speaker 2>you're that ambitious. A lot of things have to go

0:56:56.760 --> 0:56:58.440
<v Speaker 2>right in order for people to use it.

0:56:59.600 --> 0:56:59.839
<v Speaker 10>Yeah.

0:56:59.840 --> 0:57:02.080
<v Speaker 1>Well, I mean, look, they've already got the user base

0:57:02.200 --> 0:57:05.240
<v Speaker 1>of many people that have these devices in their home.

0:57:05.600 --> 0:57:08.600
<v Speaker 1>But then when you check the fine print, you know

0:57:08.640 --> 0:57:11.000
<v Speaker 1>you have to have one of these Echo Show devices,

0:57:11.040 --> 0:57:15.200
<v Speaker 1>which means one of their smart screen devices, and then

0:57:15.480 --> 0:57:17.960
<v Speaker 1>maybe it'll work on the rest of your speakers that

0:57:18.000 --> 0:57:20.640
<v Speaker 1>you have, depending on how old they are. Did you

0:57:20.680 --> 0:57:24.120
<v Speaker 1>get an idea of how many devices this will work on.

0:57:24.920 --> 0:57:30.040
<v Speaker 2>Yeah, So I was talking to Amazon representatives afterwards, and yes,

0:57:30.120 --> 0:57:34.480
<v Speaker 2>initially it's going to be available on the Echo Show eight, ten, fifteen,

0:57:34.560 --> 0:57:37.040
<v Speaker 2>and twenty one, but then they said they're going to

0:57:37.080 --> 0:57:42.120
<v Speaker 2>roll it out to pretty much every other Echo device,

0:57:42.600 --> 0:57:46.680
<v Speaker 2>with the exception for sort of first and second gen

0:57:47.080 --> 0:57:49.560
<v Speaker 2>Echo devices. So if you have, you know, some of

0:57:49.600 --> 0:57:52.200
<v Speaker 2>the OG models, you're not going to be able to

0:57:52.280 --> 0:57:54.440
<v Speaker 2>use Alexa Plus on them, but it should work for

0:57:54.480 --> 0:57:55.320
<v Speaker 2>most everything else.

0:57:55.880 --> 0:57:59.320
<v Speaker 1>I think that there is room for a benefit to

0:57:59.480 --> 0:58:03.520
<v Speaker 1>the AI aspect of this, where it understands what you're

0:58:03.520 --> 0:58:06.280
<v Speaker 1>trying to say versus my My problem with Alexa, especially

0:58:06.280 --> 0:58:08.280
<v Speaker 1>back in the early days, was you had to be

0:58:08.400 --> 0:58:10.760
<v Speaker 1>very specific to what you were telling it to do,

0:58:11.000 --> 0:58:14.720
<v Speaker 1>please turn off the light left couch light. You know

0:58:14.800 --> 0:58:17.440
<v Speaker 1>who talks like that? No one. So I think that

0:58:17.520 --> 0:58:20.160
<v Speaker 1>this natural language could be very beneficial.

0:58:20.640 --> 0:58:23.200
<v Speaker 2>No, that's true. That's a good point. And I agree that.

0:58:23.360 --> 0:58:25.640
<v Speaker 2>You know, there's I don't know how many times I've

0:58:25.680 --> 0:58:27.959
<v Speaker 2>said turn off the living room lights and then said

0:58:28.240 --> 0:58:30.919
<v Speaker 2>there are several things devices named living room lights. Which

0:58:30.920 --> 0:58:33.760
<v Speaker 2>one do you mean? And you go through this circuit

0:58:33.880 --> 0:58:36.760
<v Speaker 2>of you know, question and answer and you never actually

0:58:36.760 --> 0:58:39.760
<v Speaker 2>get to the one you actually want. You know, it

0:58:39.800 --> 0:58:41.800
<v Speaker 2>needs to be as simple as you know, turning off

0:58:41.800 --> 0:58:46.520
<v Speaker 2>a light. And I think with the natural language use

0:58:46.640 --> 0:58:50.120
<v Speaker 2>on this, we could actually get to that point.

0:58:50.920 --> 0:58:53.880
<v Speaker 1>So there is one interesting feature that I thought was

0:58:54.320 --> 0:58:59.960
<v Speaker 1>quite useful. Is this idea of uploading documents to Alexa

0:59:00.120 --> 0:59:02.120
<v Speaker 1>for her to reference later. So it could be a

0:59:02.120 --> 0:59:08.240
<v Speaker 1>school calendar, an events calendar, schedule, just data about anything

0:59:08.280 --> 0:59:10.040
<v Speaker 1>in your life and then you can ask her to

0:59:10.080 --> 0:59:13.920
<v Speaker 1>reference that later. So what did you think of that aspect?

0:59:14.240 --> 0:59:17.400
<v Speaker 1>And also privacy that you know that you're uploading personal

0:59:17.440 --> 0:59:18.720
<v Speaker 1>information now.

0:59:19.080 --> 0:59:21.560
<v Speaker 2>Yeah, no, I think I mean this is this is

0:59:21.600 --> 0:59:23.960
<v Speaker 2>an area where AI is in general are can be

0:59:24.120 --> 0:59:27.600
<v Speaker 2>very useful. Is taking a huge amount of data and

0:59:28.280 --> 0:59:31.480
<v Speaker 2>analyzing it for you, you know, and doing something with

0:59:31.560 --> 0:59:33.560
<v Speaker 2>it that you know you don't have to do, like

0:59:33.600 --> 0:59:37.240
<v Speaker 2>taking away sort of the rote manual mundane task and

0:59:37.280 --> 0:59:40.560
<v Speaker 2>making it more accessible, more easily for you. So, you know,

0:59:40.600 --> 0:59:43.200
<v Speaker 2>if you're uploading your school kid your kid's calendar for

0:59:43.200 --> 0:59:46.560
<v Speaker 2>school or something like that, rather than putting in, you know,

0:59:46.960 --> 0:59:49.480
<v Speaker 2>what's for lunch each day, you know it can you can,

0:59:49.560 --> 0:59:53.200
<v Speaker 2>You'll just upload it and it'll tell you, you know,

0:59:53.240 --> 0:59:55.120
<v Speaker 2>by the same token. I'm not going to you know,

0:59:55.240 --> 0:59:57.800
<v Speaker 2>upload my you know, healthcare documents or something like that

0:59:57.800 --> 1:00:00.880
<v Speaker 2>to Alexa and you know, in trust to you know,

1:00:01.000 --> 1:00:05.600
<v Speaker 2>keep everything private. And now Amazon did talk to me

1:00:05.640 --> 1:00:08.520
<v Speaker 2>a little bit about privacy stuff, and they, you know,

1:00:08.840 --> 1:00:12.800
<v Speaker 2>do have some safeguards in place, they said, but it's still,

1:00:13.640 --> 1:00:16.640
<v Speaker 2>you know, there's data breaches everywhere all the time, you know,

1:00:16.840 --> 1:00:21.320
<v Speaker 2>and you know, so I would be hesitant to upload

1:00:21.640 --> 1:00:26.040
<v Speaker 2>certain things for risk of it getting out somehow.

1:00:26.560 --> 1:00:29.000
<v Speaker 1>Is there anyone else that would have this technology? And

1:00:29.040 --> 1:00:31.120
<v Speaker 1>do you think that Amazon is in the lead here

1:00:31.280 --> 1:00:33.400
<v Speaker 1>or do you think this is still very much in

1:00:33.480 --> 1:00:34.080
<v Speaker 1>open space.

1:00:36.120 --> 1:00:38.320
<v Speaker 2>I think Amazon is somewhat in the lead just by

1:00:38.320 --> 1:00:41.920
<v Speaker 2>the fact that so many people already have Echo devices

1:00:41.920 --> 1:00:45.600
<v Speaker 2>in their homes, so they've got this base that's sort

1:00:45.600 --> 1:00:50.360
<v Speaker 2>of ready to go. And plus the fact that they're

1:00:50.440 --> 1:00:54.280
<v Speaker 2>giving Alexa Plus free to Amazon Prime members. You know,

1:00:54.960 --> 1:00:57.560
<v Speaker 2>you know how many Amazon Prime members are there. I mean,

1:00:57.560 --> 1:01:00.040
<v Speaker 2>there's got to be you know, millions of them. So

1:01:00.240 --> 1:01:03.800
<v Speaker 2>it's going to be sort of automatically in people's homes,

1:01:04.120 --> 1:01:07.880
<v Speaker 2>you know, in the in the coming months. You know,

1:01:08.200 --> 1:01:13.920
<v Speaker 2>there's plenty of people who obviously use Google Assistant, and

1:01:14.000 --> 1:01:17.520
<v Speaker 2>plenty of people who use Siri, but those are more

1:01:17.560 --> 1:01:22.320
<v Speaker 2>limited to phones, you know, rather than smart speakers. And

1:01:22.400 --> 1:01:25.440
<v Speaker 2>you know, I don't think, you know, even if Apple

1:01:25.560 --> 1:01:27.920
<v Speaker 2>does come out with a new home pod in the

1:01:27.920 --> 1:01:30.920
<v Speaker 2>next few months, it's still more of a niche device

1:01:31.040 --> 1:01:34.760
<v Speaker 2>than all of the Amazon Echoes that are already out there.

1:01:36.120 --> 1:01:38.800
<v Speaker 1>Let's talk about that price. So they announced a twenty

1:01:38.880 --> 1:01:42.120
<v Speaker 1>dollars a month price or free to Prime members. A

1:01:42.120 --> 1:01:45.240
<v Speaker 1>couple of thoughts here, Number one, who would pay twenty

1:01:45.240 --> 1:01:48.640
<v Speaker 1>dollars a month for this? Number two, it's included with Prime.

1:01:48.720 --> 1:01:51.040
<v Speaker 1>But if you do the math, twenty times twelve is

1:01:51.080 --> 1:01:53.600
<v Speaker 1>two hundred and forty dollars a year, which is more

1:01:53.640 --> 1:01:55.360
<v Speaker 1>than Prime So are we going to see a Prime

1:01:55.440 --> 1:01:56.840
<v Speaker 1>price increase because of this?

1:01:57.760 --> 1:02:00.000
<v Speaker 2>I mean, it's not outside of the realm of possibilit

1:02:00.600 --> 1:02:03.960
<v Speaker 2>I wouldn't rule out an increasing price, especially if you

1:02:03.960 --> 1:02:06.920
<v Speaker 2>don't get a lot of takers, maybe initially for Amazon

1:02:06.960 --> 1:02:07.680
<v Speaker 2>Alexa plus.

1:02:08.560 --> 1:02:11.280
<v Speaker 1>Do you think this is a value at twenty dollars standalone?

1:02:11.720 --> 1:02:13.600
<v Speaker 1>I mean, why would you not just subscribe to Prime

1:02:13.640 --> 1:02:14.160
<v Speaker 1>at that point?

1:02:14.680 --> 1:02:19.000
<v Speaker 2>Yeah, I don't know how many people would are gonna

1:02:19.760 --> 1:02:22.600
<v Speaker 2>subscribe to this, as you know, on its own. I

1:02:22.600 --> 1:02:25.400
<v Speaker 2>think I think the most majority of people are going

1:02:25.440 --> 1:02:27.920
<v Speaker 2>to have Amazon Prime and try it that way. But

1:02:28.640 --> 1:02:32.600
<v Speaker 2>I I am I don't know how many people are

1:02:32.640 --> 1:02:35.000
<v Speaker 2>gonna say, oh, yeah, I want I'm going to pay

1:02:35.040 --> 1:02:37.520
<v Speaker 2>twenty dollars a month, you know that. I think I

1:02:37.600 --> 1:02:40.280
<v Speaker 2>think it's the case is going to be a lot

1:02:40.320 --> 1:02:43.280
<v Speaker 2>of people who already have Amazon Echo devices in their

1:02:43.320 --> 1:02:46.560
<v Speaker 2>home and subscribe to Prime will just start using it.

1:02:46.640 --> 1:02:49.680
<v Speaker 2>And I think that's Amazon strategy.

1:02:49.720 --> 1:02:49.919
<v Speaker 8>Here.

1:02:50.160 --> 1:02:54.600
<v Speaker 2>Where Amazon has struggled with its smart assistance is that

1:02:55.600 --> 1:02:59.520
<v Speaker 2>it's sold the devices at a loss, initially expecting that

1:02:59.720 --> 1:03:03.439
<v Speaker 2>the services that people were gonna use through Alexa would

1:03:03.720 --> 1:03:07.120
<v Speaker 2>help recoup that cost. That hasn't happened. You know, they

1:03:07.280 --> 1:03:09.360
<v Speaker 2>they had to layoff, you know, tens of thousands of

1:03:09.400 --> 1:03:12.880
<v Speaker 2>people over the last few years. So I think if

1:03:13.160 --> 1:03:16.080
<v Speaker 2>Alexa Plus can get more people to you know, buy

1:03:16.200 --> 1:03:19.160
<v Speaker 2>ubers or you know, order from Uber, you know, order

1:03:19.200 --> 1:03:25.040
<v Speaker 2>from door Dash and use more services through Alexa, then

1:03:25.240 --> 1:03:29.480
<v Speaker 2>they can start recouping those costs and you know, generate

1:03:29.520 --> 1:03:31.720
<v Speaker 2>that revenue that they've been wanting for so long.

1:03:32.240 --> 1:03:34.840
<v Speaker 1>All right, We're gonna leave it there. Mike Prospero from

1:03:35.320 --> 1:03:37.600
<v Speaker 1>Tom's Guide, thanks so much for joining me the website

1:03:37.680 --> 1:03:41.720
<v Speaker 1>Tom's Guide dot com. Get those calls in triple eight

1:03:41.920 --> 1:03:44.520
<v Speaker 1>rich one O one eight eight eight seven four two

1:03:44.760 --> 1:03:46.479
<v Speaker 1>or one zero one. We'll get back to the phone

1:03:46.520 --> 1:04:06.200
<v Speaker 1>lines right after this. Welcome back to Rich on tech.

1:04:06.320 --> 1:04:09.800
<v Speaker 1>Rich Demiro here hanging out with you, talking technology at

1:04:09.880 --> 1:04:12.840
<v Speaker 1>triple A Rich one on one. That's eight eight eight

1:04:13.040 --> 1:04:17.600
<v Speaker 1>seven four to two four one zero one. Let's go

1:04:17.640 --> 1:04:21.240
<v Speaker 1>to Nile in Culver City, Nile. You're on with Rich.

1:04:22.840 --> 1:04:26.480
<v Speaker 11>Oh, hey, Rich, thanks for taking my call. Yeah, got

1:04:26.560 --> 1:04:28.960
<v Speaker 11>two separate I got two separate questions. I hope you

1:04:28.960 --> 1:04:33.360
<v Speaker 11>can answer them. The first one is about Skype. Uh,

1:04:33.640 --> 1:04:38.560
<v Speaker 11>the company I work for. Our department uses Skype daily

1:04:38.800 --> 1:04:42.040
<v Speaker 11>like religiously, and then every two weeks we talked to

1:04:42.080 --> 1:04:46.640
<v Speaker 11>our Asia team over a phone call, and I was

1:04:46.720 --> 1:04:50.320
<v Speaker 11>kind of wondering what we can recommend as an alternative

1:04:50.560 --> 1:04:55.800
<v Speaker 11>to this because someone mentioned discord. I've used another ones too,

1:04:55.880 --> 1:04:58.320
<v Speaker 11>but what's like the one that you think is going

1:04:58.400 --> 1:05:01.080
<v Speaker 11>to be more in service?

1:05:01.880 --> 1:05:06.400
<v Speaker 1>Oh, for all your teammates, how how long are the calls? Typically?

1:05:07.760 --> 1:05:12.000
<v Speaker 11>Well, an hour sometimes with the agent team, but our teammates,

1:05:12.040 --> 1:05:16.240
<v Speaker 11>we we tech stock and fort or all the chat

1:05:16.440 --> 1:05:21.560
<v Speaker 11>rooms that we have really like, you know, constantly during

1:05:21.560 --> 1:05:25.280
<v Speaker 11>the day. We do have Gmail set up. I don't

1:05:25.280 --> 1:05:29.440
<v Speaker 11>know if g chat has a call ability or what.

1:05:29.800 --> 1:05:33.520
<v Speaker 11>I know that a lot of the teammates will chat

1:05:33.560 --> 1:05:35.240
<v Speaker 11>in g Chat and then all of a sudden they

1:05:35.240 --> 1:05:37.840
<v Speaker 11>say we want to make an email group. So I

1:05:37.880 --> 1:05:41.120
<v Speaker 11>don't I don't know how you know reliable that is.

1:05:41.760 --> 1:05:43.560
<v Speaker 11>I just wanted to get your take on that part.

1:05:44.080 --> 1:05:47.440
<v Speaker 1>Well, so I think, now, were you paying for Skype

1:05:47.840 --> 1:05:49.040
<v Speaker 1>at all or as.

1:05:49.000 --> 1:05:51.360
<v Speaker 11>You used out now we're all using the freebies.

1:05:51.440 --> 1:05:53.520
<v Speaker 1>You're all using the freebies. Okay, So yeah, so it

1:05:53.560 --> 1:05:56.360
<v Speaker 1>sounds like you want to free you know, something that's free.

1:05:56.680 --> 1:05:58.479
<v Speaker 1>I mean, here's the thing. You know, when it comes

1:05:58.480 --> 1:06:01.640
<v Speaker 1>to business, if you're relying on this stuff, a lot

1:06:01.680 --> 1:06:04.960
<v Speaker 1>of the consumer services have some sort of limitation on

1:06:05.000 --> 1:06:07.800
<v Speaker 1>them in order, you know, for people like yourself that

1:06:07.840 --> 1:06:11.120
<v Speaker 1>are running some sort of business aspect of it, they

1:06:11.160 --> 1:06:13.960
<v Speaker 1>want you to pay. So Zoom when it first came out,

1:06:14.040 --> 1:06:15.800
<v Speaker 1>you know, it was like, I think during the pandemic,

1:06:16.320 --> 1:06:19.720
<v Speaker 1>it was let's see meeting limits. So it was like,

1:06:19.760 --> 1:06:21.959
<v Speaker 1>I think they had they took their meeting limits off,

1:06:22.600 --> 1:06:25.360
<v Speaker 1>but right now, you know, now they put them back on,

1:06:25.600 --> 1:06:28.680
<v Speaker 1>and it looks like the meeting limit for free is

1:06:28.800 --> 1:06:32.320
<v Speaker 1>forty minutes, so if you want to go above that,

1:06:32.680 --> 1:06:34.720
<v Speaker 1>you would have to pay. But I think in general,

1:06:36.160 --> 1:06:38.040
<v Speaker 1>you know, it depends what you want to do. If

1:06:38.080 --> 1:06:43.200
<v Speaker 1>you're talking about chatting, you know, maybe something like a

1:06:43.240 --> 1:06:47.640
<v Speaker 1>Slack would be best for chats, and then for video conferencing,

1:06:47.800 --> 1:06:51.280
<v Speaker 1>maybe something like a Zoom would be good because you

1:06:51.280 --> 1:06:53.240
<v Speaker 1>can get a whole bunch of people on there. Everyone's

1:06:53.320 --> 1:06:56.080
<v Speaker 1>very familiar with the software. It's probably all installed on there.

1:06:56.640 --> 1:06:58.360
<v Speaker 1>But Teams is also going to do all of that

1:06:58.400 --> 1:07:02.160
<v Speaker 1>stuff as well, So you know, I'd have to look

1:07:02.160 --> 1:07:05.640
<v Speaker 1>at the free level of Microsoft Teams because most of

1:07:05.680 --> 1:07:09.360
<v Speaker 1>the time. People that have Teams are in a company,

1:07:09.440 --> 1:07:11.479
<v Speaker 1>in a corporate environment, and so there's a whole bunch

1:07:11.520 --> 1:07:13.280
<v Speaker 1>of features that come in there that are you know,

1:07:13.320 --> 1:07:16.560
<v Speaker 1>because people are paying. But I'm looking at the free

1:07:16.680 --> 1:07:20.919
<v Speaker 1>version of Teams, So group meetings with a time cap

1:07:20.960 --> 1:07:25.520
<v Speaker 1>of sixty minutes, one on one meetings with a time

1:07:25.560 --> 1:07:28.760
<v Speaker 1>limit for up to thirty hours, that's interesting maximum of

1:07:28.760 --> 1:07:33.440
<v Speaker 1>one hundred people per meeting, unlimited chat via Microsoft Teams messaging.

1:07:33.880 --> 1:07:36.280
<v Speaker 1>So it sounds to me, just off the top of

1:07:36.280 --> 1:07:41.400
<v Speaker 1>my head that what they're pushing you to on Microsoft

1:07:41.640 --> 1:07:44.280
<v Speaker 1>is Teams, and I think that that probably would work

1:07:44.320 --> 1:07:46.840
<v Speaker 1>out best for you. And what I like about Teams

1:07:46.880 --> 1:07:49.280
<v Speaker 1>compared to some of these other things is that it's

1:07:49.280 --> 1:07:52.280
<v Speaker 1>built for businesses. So it's built for businesses like yours

1:07:52.320 --> 1:07:54.680
<v Speaker 1>to keep in touch, and that means that they're going

1:07:54.760 --> 1:07:59.400
<v Speaker 1>to have apps for both Mac, PC, iPhone Android. No

1:07:59.440 --> 1:08:02.080
<v Speaker 1>matter how your workers want to connect, no matter where

1:08:02.120 --> 1:08:03.960
<v Speaker 1>they are in the world, they're gonna be able to

1:08:04.000 --> 1:08:08.040
<v Speaker 1>do that. So I'd probably recommend Microsoft Teams. You could

1:08:08.040 --> 1:08:11.080
<v Speaker 1>probably get away with Zoom. I don't know if Zoom

1:08:11.200 --> 1:08:15.920
<v Speaker 1>has as robust kind of chat features I'm looking at here.

1:08:16.000 --> 1:08:16.400
<v Speaker 2>Oh, yep.

1:08:16.439 --> 1:08:20.200
<v Speaker 1>Team Chat does have it, so that may be a

1:08:20.240 --> 1:08:21.920
<v Speaker 1>way to do it as well. I mean you could, yeah,

1:08:21.960 --> 1:08:23.800
<v Speaker 1>you could chat and Zoom as well. So I think

1:08:23.800 --> 1:08:29.120
<v Speaker 1>it comes down to for me is the amount of

1:08:29.120 --> 1:08:31.320
<v Speaker 1>time you get. So what I'd do is I would

1:08:31.360 --> 1:08:34.599
<v Speaker 1>compare teams to Zoom and see what you get for

1:08:34.680 --> 1:08:37.720
<v Speaker 1>free and if that works. They both offer chat, they

1:08:37.720 --> 1:08:41.479
<v Speaker 1>both offer video chat, they both offer calls, so just

1:08:41.520 --> 1:08:44.360
<v Speaker 1>go ahead and pick one of them that works the

1:08:44.400 --> 1:08:46.479
<v Speaker 1>best for your team. I think that that's gonna be

1:08:46.520 --> 1:08:49.960
<v Speaker 1>the best way to do it. It's interesting a lot,

1:08:50.040 --> 1:08:54.360
<v Speaker 1>you know, there's been so many changes to the calling

1:08:54.439 --> 1:08:57.760
<v Speaker 1>landscape since Skype came out, and you know, I'm looking

1:08:57.800 --> 1:09:00.880
<v Speaker 1>online for you know, it's interesting because you can call

1:09:00.920 --> 1:09:04.120
<v Speaker 1>anyone in the world through an app for free, basically

1:09:04.200 --> 1:09:05.960
<v Speaker 1>like WhatsApp. You can call anyone you want as long

1:09:06.000 --> 1:09:08.040
<v Speaker 1>as you're on that app. There's many other ways you

1:09:08.040 --> 1:09:10.280
<v Speaker 1>can do it as well. Google Voice, you can Viber.

1:09:10.360 --> 1:09:12.479
<v Speaker 1>I mean, there's so many different apps out there that

1:09:12.520 --> 1:09:14.800
<v Speaker 1>can do this. But when it comes to actually calling

1:09:14.800 --> 1:09:16.839
<v Speaker 1>a physical phone, that's where it gets a little trickier

1:09:16.840 --> 1:09:19.920
<v Speaker 1>because it's not always included because there are still costs

1:09:19.960 --> 1:09:24.599
<v Speaker 1>associated with that phone line. So a good question. Thanks

1:09:24.640 --> 1:09:26.719
<v Speaker 1>for the call today, appreciate it. Eight eight eight rich

1:09:26.840 --> 1:09:29.200
<v Speaker 1>one O one eight eight eight seven four to two

1:09:29.560 --> 1:09:33.960
<v Speaker 1>four one zero one. Let's see. We got an email

1:09:34.040 --> 1:09:38.320
<v Speaker 1>here from Neil in Virginia. He said, I see many

1:09:38.360 --> 1:09:41.840
<v Speaker 1>PCs are coming with a Qualcom processor. Do you recommend it?

1:09:42.240 --> 1:09:45.000
<v Speaker 1>How do they compare with AMD and Intel? Do the

1:09:45.080 --> 1:09:49.000
<v Speaker 1>Qualcom processors run all software that runs on Windows eleven?

1:09:49.680 --> 1:09:53.880
<v Speaker 1>Great question. So you're talking about the new Snapdragon uh

1:09:54.400 --> 1:09:57.400
<v Speaker 1>Elite chips excellite. Now are these are chips that are

1:09:57.439 --> 1:10:01.160
<v Speaker 1>inspired by mobile phones. So snapdrag has had its chips

1:10:01.240 --> 1:10:03.840
<v Speaker 1>in mobile phones for a long time. They made the

1:10:03.920 --> 1:10:07.040
<v Speaker 1>leap to computers. I went to the event at Microsoft

1:10:07.120 --> 1:10:10.519
<v Speaker 1>up in Seattle or Redmond where they introduced their new

1:10:10.520 --> 1:10:14.160
<v Speaker 1>Copilot PCs with these chips, and the whole point is

1:10:14.200 --> 1:10:19.160
<v Speaker 1>that these chips are built for efficiency, so battery life,

1:10:19.560 --> 1:10:24.320
<v Speaker 1>processing efficiency, and also the AI aspects of them. Now,

1:10:24.479 --> 1:10:27.000
<v Speaker 1>don't get me wrong, the AMD and Intel chips are great,

1:10:27.040 --> 1:10:31.760
<v Speaker 1>but they're like powerhouses. These Snapdragon chips are more for

1:10:32.280 --> 1:10:35.000
<v Speaker 1>the mobile kind of computing that people are doing today,

1:10:35.640 --> 1:10:40.040
<v Speaker 1>and so there is that trade off of app compatibility

1:10:40.120 --> 1:10:42.880
<v Speaker 1>now most Windows eleven apps are going to run just fine.

1:10:43.360 --> 1:10:46.639
<v Speaker 1>And I think if you're using any of the Microsoft apps,

1:10:47.120 --> 1:10:49.280
<v Speaker 1>any web based software, they're all going to be fine,

1:10:49.439 --> 1:10:52.120
<v Speaker 1>and you're going to get good battery life and good

1:10:52.160 --> 1:10:56.800
<v Speaker 1>power efficiency from these chips. And if you look at

1:10:56.840 --> 1:10:59.960
<v Speaker 1>the Microsoft website, they of course have an entire way

1:11:00.000 --> 1:11:04.640
<v Speaker 1>website dedicated to people asking this question because they know

1:11:04.880 --> 1:11:08.479
<v Speaker 1>that people are worried about app compatibility. When when Apple

1:11:08.600 --> 1:11:10.880
<v Speaker 1>first switched over to their own chips, they went from

1:11:10.920 --> 1:11:15.800
<v Speaker 1>Intel to their Apple their own Silicon chips, they there

1:11:15.880 --> 1:11:18.280
<v Speaker 1>was a lot of issues with compatibility and you had

1:11:18.280 --> 1:11:20.160
<v Speaker 1>to download a special program I think it was called

1:11:20.240 --> 1:11:24.360
<v Speaker 1>Rosetta to run a bunch of apps on your new

1:11:24.920 --> 1:11:28.960
<v Speaker 1>m processors until the companies you know, eventually rewrite the

1:11:29.000 --> 1:11:32.320
<v Speaker 1>apps to work natively anyway for most people. And this

1:11:32.400 --> 1:11:35.519
<v Speaker 1>the website says, based on research for Microsoft, ninety percent

1:11:35.720 --> 1:11:38.759
<v Speaker 1>of the total app minutes people spend today have native versions.

1:11:39.240 --> 1:11:41.719
<v Speaker 1>And if you go on this website, you can scroll

1:11:41.800 --> 1:11:44.439
<v Speaker 1>and just about every app you can ever imagine is

1:11:44.640 --> 1:11:52.680
<v Speaker 1>on this website. One No Word, Excel, Outlook, Team Zoom, OneDrive, Dropbox, WhatsApp, Telegram, Bitwarden,

1:11:53.360 --> 1:11:58.440
<v Speaker 1>all the Adobe apps, all the social media apps, web browsers,

1:11:58.520 --> 1:12:01.400
<v Speaker 1>multimedia apps. So I think you're gonna be fine if

1:12:01.439 --> 1:12:03.599
<v Speaker 1>you're running most apps. Now, if you're running some sort

1:12:03.640 --> 1:12:06.920
<v Speaker 1>of specialty app Neil, like something that is from an

1:12:06.920 --> 1:12:12.320
<v Speaker 1>older computer or something that is very specific, that may

1:12:12.360 --> 1:12:14.439
<v Speaker 1>not work, and I would check with the manufacturer of

1:12:14.439 --> 1:12:16.280
<v Speaker 1>that software and say, hey, how does this run on

1:12:16.320 --> 1:12:19.240
<v Speaker 1>a Qualcom processor. But if you're running the basic apps

1:12:19.240 --> 1:12:21.240
<v Speaker 1>that you're just downloading from the internet and running on

1:12:21.280 --> 1:12:24.439
<v Speaker 1>your computer, you're probably gonna be just fine. And so again,

1:12:25.080 --> 1:12:27.280
<v Speaker 1>you can go to this website it's Qualcomm dot com

1:12:27.320 --> 1:12:31.360
<v Speaker 1>slash Snapdragon and then well it's kind of a long website,

1:12:31.360 --> 1:12:36.040
<v Speaker 1>so but it's on there. But if you search Windows

1:12:36.080 --> 1:12:40.400
<v Speaker 1>Snapdragon X compatibility, you should see this website pop up.

1:12:40.439 --> 1:12:41.920
<v Speaker 1>I'll put it in the show notes as well. Rich

1:12:41.960 --> 1:12:43.920
<v Speaker 1>on Tech dot TV. But I think you're gonna be okay.

1:12:44.280 --> 1:12:47.280
<v Speaker 1>And I have one of these surfaces with the Qualcomm

1:12:47.479 --> 1:12:50.320
<v Speaker 1>and I have no problem. I've got the Snapdragon, and

1:12:50.960 --> 1:12:53.160
<v Speaker 1>you know, no problem with running anything I've run on there.

1:12:53.640 --> 1:12:56.400
<v Speaker 1>Eighty eight rich one on one eight eight eight seven

1:12:56.479 --> 1:12:58.960
<v Speaker 1>four to two four one zero one more rich on

1:12:59.000 --> 1:13:08.880
<v Speaker 1>Tech coming your way right after this. Welcome back to

1:13:08.960 --> 1:13:14.840
<v Speaker 1>rich on Tech. Rich Demiro here talking technology eighty eight

1:13:14.960 --> 1:13:17.599
<v Speaker 1>rich one O one eight eight eight seven four two

1:13:17.760 --> 1:13:22.280
<v Speaker 1>four one zero one the website rich on Tech dot tv.

1:13:22.960 --> 1:13:26.040
<v Speaker 1>Also be sure to follow me on Instagram at rich

1:13:26.120 --> 1:13:28.920
<v Speaker 1>on Tech. You guessed it. Coming up this hour, Chris

1:13:28.960 --> 1:13:32.240
<v Speaker 1>Gold of Geeks on Tour is going to share some

1:13:32.400 --> 1:13:35.240
<v Speaker 1>expert tips on making the most of Google Photos. That

1:13:35.360 --> 1:13:40.120
<v Speaker 1>is my preferred Google, uh, my preferred photo storage and

1:13:40.200 --> 1:13:43.400
<v Speaker 1>so I'm looking forward to learning something there. Let's go

1:13:43.439 --> 1:13:46.799
<v Speaker 1>to Killy. Is it Killy Killy in Los Angeles or Kelly?

1:13:48.400 --> 1:13:49.719
<v Speaker 6>You either want to work? Okay?

1:13:49.800 --> 1:13:50.240
<v Speaker 5>So much?

1:13:50.360 --> 1:13:51.599
<v Speaker 6>Yeah, appreciate this.

1:13:53.400 --> 1:13:53.559
<v Speaker 8>Yeah.

1:13:53.600 --> 1:13:57.200
<v Speaker 6>I've got a photostick with a whole bunch of photos

1:13:57.240 --> 1:14:00.639
<v Speaker 6>on it and it will not register or when I

1:14:00.680 --> 1:14:03.479
<v Speaker 6>when I plug it into my computer, have I lost everything?

1:14:04.080 --> 1:14:07.400
<v Speaker 1>Now, when you say photostick, is it a specific device

1:14:07.439 --> 1:14:09.240
<v Speaker 1>that you've purchased or are you just talking a flask

1:14:09.320 --> 1:14:10.400
<v Speaker 1>drive with photos on it?

1:14:11.680 --> 1:14:14.000
<v Speaker 6>No, it's a it's the photo stick brand.

1:14:14.120 --> 1:14:18.360
<v Speaker 1>Okay, it is the photostick brand. Okay, So how is

1:14:18.400 --> 1:14:23.479
<v Speaker 1>that thing? First off? Notwithstanding the current problem, Well.

1:14:23.320 --> 1:14:24.760
<v Speaker 6>I don't know. I mean, I've had it for a

1:14:24.840 --> 1:14:28.040
<v Speaker 6>long time, and the whole, the whole thing that got

1:14:28.120 --> 1:14:29.920
<v Speaker 6>me sold on it was this idea that I that

1:14:30.000 --> 1:14:32.840
<v Speaker 6>it would categorize the pictures for me and all that,

1:14:32.880 --> 1:14:35.640
<v Speaker 6>But I don't know, I didn't. I didn't find it

1:14:35.720 --> 1:14:38.280
<v Speaker 6>that good. But however, I mean, I didn't find it

1:14:38.760 --> 1:14:42.080
<v Speaker 6>all that great for that particular purpose, and that's probably

1:14:42.120 --> 1:14:42.599
<v Speaker 6>my fault.

1:14:43.160 --> 1:14:45.880
<v Speaker 7>But the main.

1:14:46.040 --> 1:14:50.280
<v Speaker 6>Thing was to you know, save these photos in a backup,

1:14:50.840 --> 1:14:55.240
<v Speaker 6>backed up style. And now when I plug it in,

1:14:55.280 --> 1:14:58.400
<v Speaker 6>to my horror, it's, well, it doesn't register.

1:14:58.520 --> 1:14:58.640
<v Speaker 9>Now.

1:14:58.680 --> 1:15:03.880
<v Speaker 6>The thing when when I plug it in, I do

1:15:04.080 --> 1:15:06.400
<v Speaker 6>get you know what it'llllum It is that there's a

1:15:06.439 --> 1:15:10.960
<v Speaker 6>red light that elluminates in the photo states. That's that's working, okay.

1:15:11.160 --> 1:15:13.920
<v Speaker 6>And when I and you you hear that doorbell sound

1:15:13.920 --> 1:15:16.439
<v Speaker 6>when you plug it in? Did it? Did it?

1:15:16.520 --> 1:15:19.439
<v Speaker 1>So your computer is saying it's seeing that something's plunked in.

1:15:19.600 --> 1:15:20.439
<v Speaker 6>I'm sorry, what was that?

1:15:20.479 --> 1:15:23.479
<v Speaker 1>Your computer seeing that something's plugged in but nothing pops up?

1:15:24.439 --> 1:15:24.839
<v Speaker 2>Correct?

1:15:24.880 --> 1:15:27.920
<v Speaker 1>Now? Is there a special software that this runs that's

1:15:28.040 --> 1:15:30.280
<v Speaker 1>that's supposed to come up? And that is that software

1:15:30.320 --> 1:15:32.599
<v Speaker 1>coming up? Or are you just looking at the Windows Explorer.

1:15:34.760 --> 1:15:37.280
<v Speaker 6>I'm just looking at the Windows Explorer.

1:15:37.680 --> 1:15:39.840
<v Speaker 1>Okay, you know, so when you look at when you

1:15:39.840 --> 1:15:42.519
<v Speaker 1>look at Windows Explorer, does the stick show up on

1:15:42.560 --> 1:15:44.800
<v Speaker 1>the left hand side under like all the devices? And

1:15:44.840 --> 1:15:45.840
<v Speaker 1>can you double click that?

1:15:46.720 --> 1:15:46.920
<v Speaker 6>No?

1:15:47.120 --> 1:15:52.240
<v Speaker 1>It doesn't, okay, okay. Have you tried restarting your computer? Yes,

1:15:52.400 --> 1:15:53.800
<v Speaker 1>and it still doesn't show up?

1:15:54.360 --> 1:15:54.479
<v Speaker 8>No?

1:15:54.640 --> 1:15:56.559
<v Speaker 1>Okay. Have you tried a different computer?

1:15:58.040 --> 1:15:58.160
<v Speaker 9>No?

1:15:58.320 --> 1:15:59.880
<v Speaker 1>Okay, So that's what I would do first off. So

1:16:00.120 --> 1:16:02.680
<v Speaker 1>a couple of things. Now, by the way, do you

1:16:02.720 --> 1:16:05.479
<v Speaker 1>have these photos anywhere else or they just on this stick?

1:16:06.120 --> 1:16:09.120
<v Speaker 6>Well, I don't know because I had you know, I

1:16:09.120 --> 1:16:11.960
<v Speaker 6>haven't access to this. If it's a project I've taken

1:16:12.000 --> 1:16:14.320
<v Speaker 6>on for myself. I've got thousands of photos and I've

1:16:14.360 --> 1:16:17.639
<v Speaker 6>decided it's time to start because I've matched out my computer.

1:16:18.160 --> 1:16:22.160
<v Speaker 6>That's another thing. Yeah, I need to start categorizing them

1:16:22.200 --> 1:16:24.280
<v Speaker 6>and weeding out the ones I don't need. And that's

1:16:24.280 --> 1:16:26.880
<v Speaker 6>why I, you know, picked this up to see what

1:16:27.040 --> 1:16:29.800
<v Speaker 6>was on it, and I don't know, but I'm sure

1:16:29.800 --> 1:16:33.080
<v Speaker 6>it's there are a lot of pictures I I thought

1:16:33.080 --> 1:16:33.880
<v Speaker 6>were worth keeping.

1:16:34.240 --> 1:16:37.040
<v Speaker 1>Yeah, of course. All right, Well, here's here's the steps

1:16:37.040 --> 1:16:38.920
<v Speaker 1>I would I would take to see if you can

1:16:39.080 --> 1:16:43.559
<v Speaker 1>rescue this thing. So first off, you know, restart your

1:16:43.560 --> 1:16:45.040
<v Speaker 1>computer you already do. Make sure you have all the

1:16:45.040 --> 1:16:48.280
<v Speaker 1>software updates on your computer, that's number one. And make

1:16:48.320 --> 1:16:51.280
<v Speaker 1>sure that the software that whatever proprietary software that this

1:16:51.320 --> 1:16:53.519
<v Speaker 1>thing runs, make sure that that's up to date as well.

1:16:53.600 --> 1:16:56.439
<v Speaker 1>And then of course restart your computer. So if it's

1:16:56.479 --> 1:16:59.080
<v Speaker 1>showing up and and the device is not showing up

1:16:59.120 --> 1:17:03.559
<v Speaker 1>in your ex you know, in your file explorer, then

1:17:03.960 --> 1:17:06.840
<v Speaker 1>that's kind of a problem. If so, what I would

1:17:06.840 --> 1:17:09.360
<v Speaker 1>do is, first off, try a different computer, see if

1:17:09.400 --> 1:17:12.599
<v Speaker 1>the device pops up there. And you might even try

1:17:12.600 --> 1:17:15.759
<v Speaker 1>a different device, you know, if a friend has a computer, laptop, whatever,

1:17:16.080 --> 1:17:18.120
<v Speaker 1>plug that photo stick in, see if you can see

1:17:18.120 --> 1:17:21.120
<v Speaker 1>the files on that photostick, and if you're waiting for

1:17:21.160 --> 1:17:23.280
<v Speaker 1>the computer to show up, you know, and open up

1:17:23.320 --> 1:17:25.880
<v Speaker 1>those files. Just see if you can navigate to that

1:17:25.960 --> 1:17:29.439
<v Speaker 1>device on your computer in the Windows file Explorer and

1:17:29.479 --> 1:17:31.280
<v Speaker 1>see if you can double click and open up and

1:17:31.280 --> 1:17:35.240
<v Speaker 1>see the files in there. That's number one. The other

1:17:35.280 --> 1:17:37.519
<v Speaker 1>thing is do not format this device. So if you're

1:17:37.520 --> 1:17:39.679
<v Speaker 1>trying to say, okay, let me format this to start over,

1:17:40.000 --> 1:17:41.800
<v Speaker 1>you will definitely lose your pictures if you do that.

1:17:42.280 --> 1:17:44.120
<v Speaker 1>So if you can't get this thing to show up.

1:17:44.360 --> 1:17:46.680
<v Speaker 1>Let's say you try a different computer. You've tried restarting.

1:17:46.920 --> 1:17:48.840
<v Speaker 1>If you can't get this thing to show up at all,

1:17:49.880 --> 1:17:54.000
<v Speaker 1>then I would probably either try some data rescue software

1:17:54.040 --> 1:17:56.559
<v Speaker 1>on it. You can run that, or maybe bring it

1:17:56.600 --> 1:17:59.080
<v Speaker 1>to someone that's a data that runs a data rescue,

1:18:00.920 --> 1:18:04.479
<v Speaker 1>you know business. So the program for the data rescue

1:18:04.560 --> 1:18:09.040
<v Speaker 1>you can try as Recouva r CUVA. So install that

1:18:09.120 --> 1:18:11.360
<v Speaker 1>on your computer, plug this little drive in and see

1:18:11.360 --> 1:18:13.640
<v Speaker 1>if that brings it up, see if it shows up

1:18:13.680 --> 1:18:16.880
<v Speaker 1>in there. And that's it. There's a reason why I

1:18:16.920 --> 1:18:19.000
<v Speaker 1>don't like these little flash drives, and I get a

1:18:19.000 --> 1:18:21.360
<v Speaker 1>million questions about them, And that's why I was asking

1:18:21.439 --> 1:18:24.240
<v Speaker 1>about it, because I've not personally tested this device. But

1:18:24.280 --> 1:18:26.200
<v Speaker 1>I don't like the website, I don't like the way

1:18:26.200 --> 1:18:29.040
<v Speaker 1>they sell it, I don't like pretty much anything about it.

1:18:29.439 --> 1:18:33.000
<v Speaker 1>So I personally think that the cloud is probably the

1:18:33.000 --> 1:18:34.479
<v Speaker 1>best way of doing it. And I think the way

1:18:34.479 --> 1:18:36.800
<v Speaker 1>they sell this to you is the fact that this

1:18:36.920 --> 1:18:39.760
<v Speaker 1>software and if it does it, that's great. But this

1:18:39.880 --> 1:18:42.400
<v Speaker 1>software you install on your computer, it will find all

1:18:42.439 --> 1:18:45.080
<v Speaker 1>the pictures on your computer and kind of bring them

1:18:45.160 --> 1:18:47.240
<v Speaker 1>onto this flash drive. I actually think that's a very

1:18:47.240 --> 1:18:50.639
<v Speaker 1>helpful thing. But you can also accomplish that for free

1:18:50.840 --> 1:18:56.080
<v Speaker 1>using Google Photos. And so Google Photos actually has a

1:18:56.240 --> 1:18:59.479
<v Speaker 1>desktop software that will find the photos on your computer

1:18:59.560 --> 1:19:01.479
<v Speaker 1>if you and install it, and if you install it

1:19:01.520 --> 1:19:04.080
<v Speaker 1>on there to say, you know, here's my computer, find

1:19:04.080 --> 1:19:06.519
<v Speaker 1>all the pictures, upload them to Google Photos, or you

1:19:06.520 --> 1:19:09.360
<v Speaker 1>can dump them into that into a specific folder and

1:19:09.360 --> 1:19:11.400
<v Speaker 1>you'll back them up. And the reason I like that

1:19:11.520 --> 1:19:14.759
<v Speaker 1>is because now you have your photos in the cloud

1:19:15.160 --> 1:19:18.160
<v Speaker 1>and they're safely backed up. So no matter what, I

1:19:18.200 --> 1:19:21.920
<v Speaker 1>always kind of recommend that you would have your pictures

1:19:21.920 --> 1:19:26.280
<v Speaker 1>in two places, which is the original location plus the cloud.

1:19:26.520 --> 1:19:28.559
<v Speaker 1>Technically you're supposed to have them in three, but most

1:19:28.600 --> 1:19:30.720
<v Speaker 1>people don't even have them in two. Most people don't

1:19:30.720 --> 1:19:33.040
<v Speaker 1>even have any sort of backup plan for their pictures.

1:19:33.479 --> 1:19:38.040
<v Speaker 1>But when it comes to achilly with the organization of photos,

1:19:38.160 --> 1:19:41.680
<v Speaker 1>I don't really think that's necessary anymore, just because if

1:19:41.680 --> 1:19:44.439
<v Speaker 1>you put these into something like a cloud storage, and

1:19:44.479 --> 1:19:46.599
<v Speaker 1>you could choose whatever one you want. If you want iCloud, fine,

1:19:46.640 --> 1:19:49.720
<v Speaker 1>if you want one drive, fine, if you want Google Photos,

1:19:49.880 --> 1:19:53.080
<v Speaker 1>that's fine. Amazon Photos free with Prime membership, you can

1:19:53.160 --> 1:19:55.800
<v Speaker 1>do that, but just get them in somewhere, and all

1:19:55.840 --> 1:20:01.400
<v Speaker 1>of these systems have some level of AI organization, so

1:20:01.439 --> 1:20:03.559
<v Speaker 1>they're going to look through these pictures and pick out

1:20:03.600 --> 1:20:07.160
<v Speaker 1>the faces, pick out the places, the things, the objects,

1:20:07.680 --> 1:20:10.640
<v Speaker 1>and so there's really no reason to organize these anymore

1:20:11.000 --> 1:20:14.160
<v Speaker 1>into folders because if you want a picture of you

1:20:14.240 --> 1:20:17.320
<v Speaker 1>in Rome, just type in Rome and even the old

1:20:17.360 --> 1:20:20.160
<v Speaker 1>pictures that don't have the geotags on them, they'll still

1:20:20.200 --> 1:20:22.800
<v Speaker 1>find those pictures based on things in those pictures. You know,

1:20:22.840 --> 1:20:26.680
<v Speaker 1>it looks like Roman architecture or you know, anything from

1:20:26.760 --> 1:20:28.559
<v Speaker 1>Rome that it picks out. It's not gonna be perfect,

1:20:28.880 --> 1:20:31.960
<v Speaker 1>but it does a pretty good job. But I would

1:20:31.960 --> 1:20:34.320
<v Speaker 1>also get in touch with the photostick folks and see

1:20:34.520 --> 1:20:36.600
<v Speaker 1>if they have any customer service and see what they

1:20:36.680 --> 1:20:39.240
<v Speaker 1>say about this not showing up. It could be something simple,

1:20:40.360 --> 1:20:44.439
<v Speaker 1>but it sounds like something got a little bit. Maybe

1:20:44.439 --> 1:20:48.280
<v Speaker 1>it wasn't ejected, and that could have been you know,

1:20:48.320 --> 1:20:52.280
<v Speaker 1>a problem for this thing. So yeah, the main takeaway

1:20:52.280 --> 1:20:54.360
<v Speaker 1>I have here is you have to have these things

1:20:54.400 --> 1:20:57.559
<v Speaker 1>backed up because there's too many issues with photos where

1:20:58.200 --> 1:21:01.639
<v Speaker 1>you know, you lose a password, you lose access to something,

1:21:01.760 --> 1:21:04.160
<v Speaker 1>something crashes, and next thing you know, all of your

1:21:04.160 --> 1:21:06.680
<v Speaker 1>photos are gone, but those are the main things I

1:21:06.680 --> 1:21:08.280
<v Speaker 1>would do. I would check this on the different on

1:21:08.320 --> 1:21:11.280
<v Speaker 1>a friend's computer number one and see if that if

1:21:11.280 --> 1:21:15.240
<v Speaker 1>it finds the pictures there. If you're really, if you're

1:21:15.760 --> 1:21:17.240
<v Speaker 1>you know, kind of advanced, you might be able to

1:21:17.240 --> 1:21:19.040
<v Speaker 1>start up your computer in like safe mode and see

1:21:19.080 --> 1:21:20.679
<v Speaker 1>if you can put the drive in there. Because maybe

1:21:20.720 --> 1:21:23.559
<v Speaker 1>there's an app. You mean that your computer is making

1:21:23.600 --> 1:21:25.639
<v Speaker 1>some sort of some sort of noise when you put

1:21:25.640 --> 1:21:28.720
<v Speaker 1>this flask drive in it, so it definitely recognizes the

1:21:28.760 --> 1:21:32.320
<v Speaker 1>flash drive that's being plugged in, it's just not showing

1:21:32.360 --> 1:21:34.840
<v Speaker 1>you what's on there, So it could be an app

1:21:34.880 --> 1:21:39.040
<v Speaker 1>that is interfering as well. Let's see, do I have

1:21:39.080 --> 1:21:42.320
<v Speaker 1>time for another question or one more question? Okay, let's

1:21:42.360 --> 1:21:44.639
<v Speaker 1>go to Bill and Hartford. Bill your own with Rich.

1:21:46.320 --> 1:21:47.360
<v Speaker 5>Thank you taking a call.

1:21:47.520 --> 1:21:47.880
<v Speaker 1>Yeah.

1:21:49.320 --> 1:21:53.920
<v Speaker 5>Uh. Straight from the beginning, I tried to order a

1:21:54.000 --> 1:21:58.439
<v Speaker 5>QR code online. Okay, I didn't recognize where the company

1:21:58.600 --> 1:22:01.040
<v Speaker 5>was that was making the QR but evidently it's a

1:22:01.080 --> 1:22:06.080
<v Speaker 5>European company. So all I'm getting is maybe if necessary

1:22:06.160 --> 1:22:09.599
<v Speaker 5>text messages back and forth, no live contact. I ordered

1:22:09.640 --> 1:22:13.320
<v Speaker 5>the QR code, had it printed up on vinyl. It worked,

1:22:13.360 --> 1:22:18.000
<v Speaker 5>for a while, and then it set itself. It didn't

1:22:18.040 --> 1:22:22.000
<v Speaker 5>necessarily set itself down totally. But now when I open it,

1:22:22.080 --> 1:22:25.559
<v Speaker 5>instead of it opening up to the video presentation that

1:22:25.600 --> 1:22:29.880
<v Speaker 5>I'm looking for to present, it opens up to bemo.

1:22:30.040 --> 1:22:33.240
<v Speaker 5>I think it is a ve M or something. Yeah,

1:22:32.920 --> 1:22:36.320
<v Speaker 5>and it's suggesting that you need to have a log in. Well,

1:22:36.320 --> 1:22:38.680
<v Speaker 5>I never signed up for that. And if if I'm

1:22:38.760 --> 1:22:40.600
<v Speaker 5>riding down the road and you see this on the

1:22:40.600 --> 1:22:43.320
<v Speaker 5>back of my car and you don't, and you don't

1:22:43.320 --> 1:22:47.120
<v Speaker 5>have a Vimeo, how do I remedy it this?

1:22:47.240 --> 1:22:49.920
<v Speaker 1>Okay, so you've got you Okay, she printed, Oh wow,

1:22:50.000 --> 1:22:52.559
<v Speaker 1>this is this is an interesting one. Okay, she printed

1:22:52.560 --> 1:22:56.479
<v Speaker 1>the QR code. And now it's the QR code is

1:22:56.600 --> 1:22:58.880
<v Speaker 1>leading to a place that you don't want it to lead,

1:22:58.920 --> 1:23:00.439
<v Speaker 1>a different website than you wanted.

1:23:01.439 --> 1:23:04.720
<v Speaker 5>No, well, the initial website pops up, but it will

1:23:04.720 --> 1:23:07.880
<v Speaker 5>not run the video. It's initially now is calling for

1:23:07.960 --> 1:23:12.120
<v Speaker 5>you to have a Vimeo account to open it up

1:23:12.200 --> 1:23:13.479
<v Speaker 5>in order to see the video.

1:23:13.760 --> 1:23:16.280
<v Speaker 1>Okay, Well then okay, then there's good news matters. If

1:23:16.280 --> 1:23:19.200
<v Speaker 1>it's so number one, you can't change where a QR

1:23:19.280 --> 1:23:22.120
<v Speaker 1>code goes to once it's created. It's not gonna unless

1:23:22.160 --> 1:23:25.000
<v Speaker 1>you can do something with a QR code website that

1:23:25.080 --> 1:23:28.160
<v Speaker 1>on the back end, and it depends how this QR

1:23:28.240 --> 1:23:31.760
<v Speaker 1>code is made. So if the company made it where

1:23:32.640 --> 1:23:34.479
<v Speaker 1>you know, they can change things on the back end.

1:23:35.000 --> 1:23:37.639
<v Speaker 1>They could change the URL that this leads to. Okay,

1:23:37.640 --> 1:23:39.559
<v Speaker 1>that's number one. So you would have to get in

1:23:39.600 --> 1:23:41.719
<v Speaker 1>touch with them. But the thing is when you scan

1:23:41.880 --> 1:23:43.560
<v Speaker 1>this code, and you can email me this code and

1:23:43.600 --> 1:23:45.840
<v Speaker 1>I'll take a look. But when you scan this code,

1:23:45.880 --> 1:23:49.000
<v Speaker 1>if it's going to the actual Vimeo video that you want,

1:23:49.040 --> 1:23:51.040
<v Speaker 1>is that where your videos hosted Vimeo?

1:23:53.240 --> 1:23:57.479
<v Speaker 5>Initially? No, it's not hosted at Vimeo. It's hosted to

1:23:57.560 --> 1:24:00.160
<v Speaker 5>a business.

1:24:00.400 --> 1:24:02.479
<v Speaker 1>Uh okay, well they may.

1:24:02.320 --> 1:24:04.520
<v Speaker 5>Be business web adrift.

1:24:04.240 --> 1:24:07.639
<v Speaker 1>They may be using Vimeo to to actually host that video.

1:24:07.800 --> 1:24:11.960
<v Speaker 5>So no, I contacted them and they're not. And every

1:24:12.000 --> 1:24:14.280
<v Speaker 5>time that I go back, if I go back into

1:24:14.320 --> 1:24:18.000
<v Speaker 5>it outside of the QR code, I will go directly

1:24:18.080 --> 1:24:21.639
<v Speaker 5>to the video. It will never Vimeo will never pop up, right, Okay,

1:24:22.560 --> 1:24:24.680
<v Speaker 5>QR code that was that was developed.

1:24:24.800 --> 1:24:26.280
<v Speaker 1>Did the QR code ever work?

1:24:27.120 --> 1:24:27.320
<v Speaker 5>Yes?

1:24:27.560 --> 1:24:30.040
<v Speaker 1>Okay, it did. Okay, So you got to get in

1:24:30.080 --> 1:24:32.479
<v Speaker 1>touch with this QR code company because that's the only

1:24:32.520 --> 1:24:34.559
<v Speaker 1>way that you can get them to change this link

1:24:34.600 --> 1:24:38.360
<v Speaker 1>to the right link. So it sounds like they're probably

1:24:38.439 --> 1:24:42.400
<v Speaker 1>using a proxy link that once someone scans this code,

1:24:42.880 --> 1:24:45.880
<v Speaker 1>it brings it to where you want the code to go.

1:24:45.960 --> 1:24:50.679
<v Speaker 1>It sounds like something got changed. Yeah, and so you've

1:24:50.680 --> 1:24:52.400
<v Speaker 1>got to get in touch with that company to do it.

1:24:53.920 --> 1:24:55.880
<v Speaker 1>Otherwise it's not You're not gonna be able to change

1:24:55.920 --> 1:24:58.400
<v Speaker 1>this yourself. You can't change a QR code yourself. You

1:24:58.439 --> 1:25:00.360
<v Speaker 1>have to go to the back end of where that

1:25:00.400 --> 1:25:02.880
<v Speaker 1>thing is leading to and have them change it. So

1:25:03.160 --> 1:25:05.000
<v Speaker 1>it's kind of a problem, Bill, But you got to

1:25:05.000 --> 1:25:06.760
<v Speaker 1>get in touch with that company that made it and say, hey,

1:25:06.800 --> 1:25:08.960
<v Speaker 1>look I need this to point to the right url.

1:25:09.400 --> 1:25:17.719
<v Speaker 1>This is rich on Tech. Welcome back to rich on Tech.

1:25:18.880 --> 1:25:22.800
<v Speaker 1>Rich Demiro here hanging out with you talking technology the

1:25:22.840 --> 1:25:29.200
<v Speaker 1>website for the show rich on Tech dot TV. We've

1:25:29.200 --> 1:25:32.320
<v Speaker 1>got an interview coming up with Chris Gold of Geeks

1:25:32.360 --> 1:25:34.599
<v Speaker 1>on Tours. She's going to share some expert tips. I'm

1:25:34.600 --> 1:25:37.600
<v Speaker 1>making the most to Google photos. Steve k writes in

1:25:37.800 --> 1:25:41.200
<v Speaker 1>for the photostick problem, maybe look at Device Manager on

1:25:41.280 --> 1:25:44.640
<v Speaker 1>Windows see if the photostick shows up there. It's a

1:25:44.680 --> 1:25:48.280
<v Speaker 1>good avenue to check man so many issues. Like it's

1:25:48.320 --> 1:25:50.280
<v Speaker 1>like when sometimes you get stuck in these things. It's

1:25:50.320 --> 1:25:53.360
<v Speaker 1>like the QR code thing, It's like, that's a tough one,

1:25:53.479 --> 1:25:56.680
<v Speaker 1>you know. This is why again, whenever you're going to

1:25:56.760 --> 1:25:59.200
<v Speaker 1>do business with a company, make sure that you can

1:25:59.200 --> 1:26:02.040
<v Speaker 1>get in touch with them before you pay, because if

1:26:02.080 --> 1:26:03.760
<v Speaker 1>you can't get in touch with them before you pay,

1:26:03.880 --> 1:26:05.439
<v Speaker 1>you're definitely not gonna be able to get in touch

1:26:05.479 --> 1:26:09.400
<v Speaker 1>with them after you pay. A couple of items of note.

1:26:09.439 --> 1:26:15.320
<v Speaker 1>This week, Photoshop has a new mobile app, Photoshop. Adobe

1:26:15.360 --> 1:26:19.160
<v Speaker 1>launched Photoshop on the iPhone. Now this is an interesting

1:26:19.240 --> 1:26:22.280
<v Speaker 1>story because I never used Photoshop on the iPhone. But

1:26:22.479 --> 1:26:24.920
<v Speaker 1>they're saying Photoshop is launched on the iPhone. But if

1:26:24.920 --> 1:26:27.400
<v Speaker 1>you look at the app store, Photoshop has been on

1:26:27.439 --> 1:26:29.720
<v Speaker 1>the iPhone for a while. I don't think it was

1:26:29.760 --> 1:26:34.120
<v Speaker 1>this level of what you can do on Photoshop, So

1:26:34.120 --> 1:26:35.960
<v Speaker 1>it's a little weird that they keep saying Photoshop for

1:26:35.960 --> 1:26:37.840
<v Speaker 1>the first time ever. Like, if you look at the

1:26:37.880 --> 1:26:40.920
<v Speaker 1>version history of Photoshop, it's been on the iPhone since

1:26:40.960 --> 1:26:44.400
<v Speaker 1>twenty twenty two at least. But I think this version

1:26:44.479 --> 1:26:49.760
<v Speaker 1>is like a real version of Photoshop. So they say

1:26:49.800 --> 1:26:52.599
<v Speaker 1>this is the first time a full featured, pro level

1:26:52.680 --> 1:26:56.880
<v Speaker 1>image editing app, has been available for free on mobile now.

1:26:57.000 --> 1:27:01.160
<v Speaker 1>Free is also an interesting word that they're using, because yes,

1:27:01.240 --> 1:27:06.200
<v Speaker 1>you can get core access to Photoshop features like layering, masking, blending,

1:27:06.360 --> 1:27:10.280
<v Speaker 1>and the AI generative fill features, but you are going

1:27:10.360 --> 1:27:12.519
<v Speaker 1>to have to pay if you want to get the

1:27:12.640 --> 1:27:15.120
<v Speaker 1>extra features. So everything, you know, if you look at

1:27:15.160 --> 1:27:17.519
<v Speaker 1>apps like this, they're all freemium kind of things where

1:27:17.560 --> 1:27:19.720
<v Speaker 1>you get some stuff for free. If you want to

1:27:19.720 --> 1:27:21.960
<v Speaker 1>do some more, you got to pay some more. So

1:27:22.000 --> 1:27:25.080
<v Speaker 1>the premium version is eight dollars a month or seventy

1:27:25.120 --> 1:27:29.000
<v Speaker 1>dollars a year, and Adobe wants everyone to download this,

1:27:29.840 --> 1:27:32.760
<v Speaker 1>you know, not just for the real professionals out there.

1:27:32.760 --> 1:27:35.080
<v Speaker 1>They're saying, hey, look, even if you're just a casual creator,

1:27:35.120 --> 1:27:37.639
<v Speaker 1>like try this out, like use this to edit your photos.

1:27:38.040 --> 1:27:40.240
<v Speaker 1>And they're in an interesting place because there are a

1:27:40.320 --> 1:27:44.040
<v Speaker 1>million and one photo editing apps now, and so they

1:27:44.160 --> 1:27:46.599
<v Speaker 1>need to be here because so many apps are out

1:27:46.600 --> 1:27:48.800
<v Speaker 1>there that let you edit your photos, especially with AI.

1:27:49.400 --> 1:27:53.160
<v Speaker 1>And so now, of course these traditional companies, these companies

1:27:53.160 --> 1:27:55.200
<v Speaker 1>that have been around forever, they're you know, they tried

1:27:55.240 --> 1:27:56.960
<v Speaker 1>to do things their way for a long time and

1:27:56.960 --> 1:27:59.280
<v Speaker 1>then they say, okay, fine, we'll try things a new

1:27:59.320 --> 1:28:01.640
<v Speaker 1>way too, and I think that's what's happening here. But

1:28:01.680 --> 1:28:04.160
<v Speaker 1>if you want to check it out Photoshop on mobile,

1:28:04.680 --> 1:28:06.280
<v Speaker 1>I will have to download this. I haven't had a

1:28:06.360 --> 1:28:08.599
<v Speaker 1>chance to download it yet, but I'll see. I always

1:28:08.640 --> 1:28:11.080
<v Speaker 1>thought Photoshop was a little complicated for the average person,

1:28:11.400 --> 1:28:14.800
<v Speaker 1>and that's why people went towards apps like Snapseed or

1:28:15.080 --> 1:28:18.599
<v Speaker 1>the Radiant image that I recommend. One tap Google Photos

1:28:18.600 --> 1:28:23.240
<v Speaker 1>has a one tap improved SODA's Apple Photos, So see

1:28:23.280 --> 1:28:29.480
<v Speaker 1>what you need. DirecTV is launching some new TV packages.

1:28:29.920 --> 1:28:33.800
<v Speaker 1>Now remember Direct tv has both you know, they've have

1:28:33.960 --> 1:28:36.120
<v Speaker 1>the satellite business, but it's you know now they're focusing

1:28:36.200 --> 1:28:39.400
<v Speaker 1>mostly on the streaming business. So now they have these

1:28:39.479 --> 1:28:42.320
<v Speaker 1>new what they call genre packs, so they let you

1:28:42.520 --> 1:28:44.360
<v Speaker 1>choose the content you want to watch instead of a

1:28:44.360 --> 1:28:46.639
<v Speaker 1>giant bundle, and they start at thirty five bucks a month.

1:28:47.400 --> 1:28:51.800
<v Speaker 1>So what can you get. They've got a My Entertainment

1:28:51.960 --> 1:28:55.080
<v Speaker 1>which has forty channels, including Disney Plus and Hulu with ads.

1:28:55.600 --> 1:28:59.280
<v Speaker 1>You've got My News forty dollars, includes all kinds of

1:28:59.320 --> 1:29:03.760
<v Speaker 1>news services CNN, Fox News, MSNBC, CNBC. You've got a

1:29:03.800 --> 1:29:07.559
<v Speaker 1>Spanish package sixty Spanish language channels for thirty five bucks.

1:29:07.920 --> 1:29:11.599
<v Speaker 1>My Sports Now they launched this earlier that includes ESPN

1:29:11.840 --> 1:29:14.439
<v Speaker 1>Plus and a whole bunch of sports channels, but not

1:29:14.479 --> 1:29:18.879
<v Speaker 1>necessarily your regional sports channels. Then they've got some mini packs.

1:29:19.439 --> 1:29:22.000
<v Speaker 1>My Cinema for ten dollars a month for classic movies.

1:29:22.520 --> 1:29:25.120
<v Speaker 1>My Sports Now. Here's the thing that I'm excited for,

1:29:25.680 --> 1:29:29.559
<v Speaker 1>the My Home Team mini pack, which includes those regional

1:29:29.600 --> 1:29:34.040
<v Speaker 1>sports networks. That's opening, launching in time for MLB Opening Day.

1:29:34.439 --> 1:29:37.680
<v Speaker 1>So when is MLB Opening day? Bobo? Do you know

1:29:37.680 --> 1:29:38.519
<v Speaker 1>off the top of your head?

1:29:38.680 --> 1:29:38.760
<v Speaker 9>No?

1:29:41.360 --> 1:29:45.680
<v Speaker 1>Close, Let's see it looks like it is. You're very

1:29:45.680 --> 1:29:52.200
<v Speaker 1>close May eighteenth, mark? Wait is twenty second Tuesday March eighteenth,

1:29:52.280 --> 1:29:56.040
<v Speaker 1>and Wednesday, March nineteenth. Okay, so there you go, so close.

1:29:56.160 --> 1:29:57.680
<v Speaker 1>That was a couple of days off. Looks like it's

1:29:57.720 --> 1:30:00.519
<v Speaker 1>going to be in Tokyo. Is that the Dodgers playing Tokyo?

1:30:00.520 --> 1:30:02.360
<v Speaker 1>I think we played a Cubs. Okay, there you go

1:30:03.000 --> 1:30:06.600
<v Speaker 1>our residents sports guy, Bobo, where's that applause? So we

1:30:06.640 --> 1:30:10.680
<v Speaker 1>need it. But that's the thing like these like we

1:30:10.720 --> 1:30:13.479
<v Speaker 1>just had to subscribe to Fubo because you get your

1:30:13.520 --> 1:30:17.639
<v Speaker 1>regional sports networks through Fubo. YouTube TV doesn't have that,

1:30:18.160 --> 1:30:20.320
<v Speaker 1>so you pay for it. But here's the thing. I mean,

1:30:20.640 --> 1:30:24.360
<v Speaker 1>all this is dancing around the fact that nobody really

1:30:24.400 --> 1:30:27.639
<v Speaker 1>knows how to do this stuff with entertainment anymore. Because

1:30:27.880 --> 1:30:30.360
<v Speaker 1>we used to have big, old cable packages that had everything.

1:30:30.720 --> 1:30:33.320
<v Speaker 1>Then we went to individual streaming services. Those have gotten

1:30:33.320 --> 1:30:35.840
<v Speaker 1>so expensive. Now people are going back to looking at

1:30:35.840 --> 1:30:39.720
<v Speaker 1>these bundle packages and they're expensive, so not directvs. Trying

1:30:39.760 --> 1:30:42.080
<v Speaker 1>smaller bundles. I mean, it's just crazy, what's happening with

1:30:42.120 --> 1:30:44.320
<v Speaker 1>all this entertainment. All right, coming up, we're going to

1:30:44.360 --> 1:30:47.000
<v Speaker 1>talk about Google Photos and how to make the most

1:30:47.000 --> 1:30:54.800
<v Speaker 1>of it right here on rich on Tech. Welcome back

1:30:54.840 --> 1:30:57.240
<v Speaker 1>to rich On Tech. Rich Demiro here hanging out with you,

1:30:57.360 --> 1:31:02.200
<v Speaker 1>talking technology. All right, We're going to talk Google Photos,

1:31:02.520 --> 1:31:05.000
<v Speaker 1>one of my favorite topics because this is where I

1:31:05.120 --> 1:31:07.120
<v Speaker 1>keep my pictures and I have for a long time,

1:31:07.120 --> 1:31:10.720
<v Speaker 1>ever since the days of Picassa. Chris gold is with

1:31:10.840 --> 1:31:13.439
<v Speaker 1>Geeks on Tour. Thanks for joining me.

1:31:14.479 --> 1:31:18.280
<v Speaker 10>Yeah, thanks for having me. This is great. So I

1:31:18.360 --> 1:31:20.120
<v Speaker 10>love talking about Google photos too.

1:31:20.200 --> 1:31:20.320
<v Speaker 9>Oh.

1:31:20.439 --> 1:31:24.559
<v Speaker 1>I know your website is very much packed with Google

1:31:24.600 --> 1:31:29.320
<v Speaker 1>Photos tips and tricks and so definitely check out geeksontour

1:31:29.479 --> 1:31:32.120
<v Speaker 1>dot com. But just tell me how'd you get involved

1:31:32.120 --> 1:31:32.920
<v Speaker 1>in all this stuff?

1:31:33.960 --> 1:31:34.200
<v Speaker 9>Hey?

1:31:35.120 --> 1:31:38.080
<v Speaker 10>I love photography. I am a traveler.

1:31:38.560 --> 1:31:41.960
<v Speaker 9>From two thousand and three to twenty seventeen, my husband

1:31:42.000 --> 1:31:44.719
<v Speaker 9>and I lived in an RV and traveled around the country.

1:31:45.000 --> 1:31:48.559
<v Speaker 9>And when you travel, you take lots and lots and

1:31:48.640 --> 1:31:51.400
<v Speaker 9>lots of pictures. And I was with Picasa. I wrote

1:31:51.400 --> 1:31:55.559
<v Speaker 9>a book on Picasa. I taught classes at RV rally,

1:31:55.600 --> 1:31:58.439
<v Speaker 9>so I gained quite a following of people who wanted

1:31:58.439 --> 1:32:01.599
<v Speaker 9>to learn how to manage their photos with Passa. And

1:32:01.720 --> 1:32:05.839
<v Speaker 9>I even did a seminar at Google when Picasa was it.

1:32:05.880 --> 1:32:11.800
<v Speaker 9>So when they decided to change from Picasa to Google Photos,

1:32:12.000 --> 1:32:14.519
<v Speaker 9>I just jumped right on board. I figured, you know,

1:32:14.640 --> 1:32:17.280
<v Speaker 9>they know what they're doing, they have the future in mind,

1:32:17.439 --> 1:32:19.120
<v Speaker 9>so I want to see what's going on.

1:32:19.680 --> 1:32:20.040
<v Speaker 6>I went.

1:32:20.160 --> 1:32:22.320
<v Speaker 9>I jumped right in with Google Photos at the very

1:32:22.360 --> 1:32:24.040
<v Speaker 9>beginning twenty fifteen.

1:32:24.800 --> 1:32:26.800
<v Speaker 10>I started teaching that.

1:32:27.200 --> 1:32:30.160
<v Speaker 9>I wrote a book on that, and I am now

1:32:30.280 --> 1:32:34.719
<v Speaker 9>a Google Photos Product Expert Diamond level for Google.

1:32:34.880 --> 1:32:36.880
<v Speaker 1>Oh wow, well, I'm going to tell you immediately off

1:32:36.880 --> 1:32:39.880
<v Speaker 1>the bat my biggest pet peeve with Google Photos because

1:32:39.880 --> 1:32:41.280
<v Speaker 1>I have all my pictures in there. I love it,

1:32:41.320 --> 1:32:44.320
<v Speaker 1>but I have so many that to do a Google

1:32:44.560 --> 1:32:47.639
<v Speaker 1>takeout backup, you know, if I want to like download

1:32:47.680 --> 1:32:51.120
<v Speaker 1>them all, it's so many gigs I mean terabytes that

1:32:51.320 --> 1:32:53.840
<v Speaker 1>it's almost impossible for me to do that because it's

1:32:53.880 --> 1:32:57.479
<v Speaker 1>eighty files of like fifty gigs each and by the way,

1:32:57.520 --> 1:33:01.840
<v Speaker 1>downloading that is no easy fee. So I suggested to Google, is,

1:33:02.320 --> 1:33:04.920
<v Speaker 1>why don't you have some sort of hard drive that

1:33:04.960 --> 1:33:07.360
<v Speaker 1>I can plug into Wi Fi? Right, like a hard

1:33:07.439 --> 1:33:09.360
<v Speaker 1>drive I plug into the wall, connects to my WiFi.

1:33:09.640 --> 1:33:13.040
<v Speaker 1>That just sinks my library all day long. So at

1:33:13.080 --> 1:33:15.479
<v Speaker 1>any given moment, I just have my entire Google Photos

1:33:15.520 --> 1:33:18.559
<v Speaker 1>library on this little drive in case, you know, something happens,

1:33:18.560 --> 1:33:20.519
<v Speaker 1>something goes wrong. I'm like, oh, I've got my back

1:33:20.600 --> 1:33:23.200
<v Speaker 1>up here. So anyway, what do you think of that idea?

1:33:23.760 --> 1:33:25.080
<v Speaker 10>Well, good luck with that.

1:33:26.360 --> 1:33:29.520
<v Speaker 9>I you know, I've been asking for a few features

1:33:30.000 --> 1:33:33.920
<v Speaker 9>from Google ever since twenty fifteen, since it first came out,

1:33:34.320 --> 1:33:36.000
<v Speaker 9>and I haven't gotten them yet.

1:33:36.040 --> 1:33:38.360
<v Speaker 10>So I wouldn't hold my breath.

1:33:38.760 --> 1:33:41.559
<v Speaker 9>And I have to say I do completely agree with

1:33:41.640 --> 1:33:45.599
<v Speaker 9>you that takeout is completely unwieldy, and even I do

1:33:45.680 --> 1:33:51.320
<v Speaker 9>have a tip though, yes, even if you do.

1:33:49.760 --> 1:33:50.800
<v Speaker 10>Download all of that.

1:33:50.960 --> 1:33:54.080
<v Speaker 9>Let's say you have a smaller library and you download

1:33:54.160 --> 1:33:58.320
<v Speaker 9>all of your library using Google Takeout. It downloads all

1:33:58.360 --> 1:34:03.480
<v Speaker 9>of your albums. Now, understand that albums in Google Photos

1:34:03.560 --> 1:34:07.960
<v Speaker 9>are just a virtual construct. You'll only have one copy

1:34:08.000 --> 1:34:10.960
<v Speaker 9>of a photo. It can show up in multiple albums

1:34:11.280 --> 1:34:14.639
<v Speaker 9>when you use takeout. That is meant to store them

1:34:14.680 --> 1:34:18.639
<v Speaker 9>on your hard drive. Hard drives work differently. Every album

1:34:18.720 --> 1:34:21.320
<v Speaker 9>has to be a folder. So if you had one

1:34:21.360 --> 1:34:26.599
<v Speaker 9>photo in three albums on Google Photos, you use takeout,

1:34:26.960 --> 1:34:30.599
<v Speaker 9>you now have four copies of that photo, the one

1:34:30.640 --> 1:34:34.360
<v Speaker 9>original and one for each what is now a folder.

1:34:34.800 --> 1:34:40.320
<v Speaker 9>So yeah, my method of downloading is I make an

1:34:40.400 --> 1:34:43.400
<v Speaker 9>album each month of my best photos.

1:34:43.760 --> 1:34:45.400
<v Speaker 10>You know, I'm sure you're like me.

1:34:45.600 --> 1:34:49.479
<v Speaker 9>You take dozens of photos when you see a good picture, right, Yeah,

1:34:49.520 --> 1:34:53.600
<v Speaker 9>I don't want all those on my hard drive. I

1:34:53.840 --> 1:34:57.519
<v Speaker 9>just want a backup on my hard drive of my

1:34:57.640 --> 1:34:59.800
<v Speaker 9>best I mean, if the world should fall apart, I

1:34:59.880 --> 1:35:00.639
<v Speaker 9>know I have.

1:35:01.200 --> 1:35:02.400
<v Speaker 10>My best photos.

1:35:02.439 --> 1:35:05.360
<v Speaker 9>So I make an album per month and I just

1:35:05.640 --> 1:35:09.680
<v Speaker 9>use the Google album and download all to make a

1:35:09.760 --> 1:35:13.160
<v Speaker 9>ZIP file of that monthly album onto my hard drive.

1:35:13.280 --> 1:35:15.800
<v Speaker 1>Okay, that's that's not a bad idea that actually, you know,

1:35:16.040 --> 1:35:18.320
<v Speaker 1>if yeah, all the world fell apart, you would at

1:35:18.400 --> 1:35:21.679
<v Speaker 1>least have some basics of like your favorite pictures instead

1:35:21.680 --> 1:35:24.240
<v Speaker 1>of the ten thousand receipts I have from last week

1:35:24.240 --> 1:35:26.400
<v Speaker 1>in New York City and like, you know, these sort

1:35:26.439 --> 1:35:29.760
<v Speaker 1>of things that I take pictures of. So what do

1:35:29.800 --> 1:35:32.360
<v Speaker 1>you like about Google Photos for people? Because there's so

1:35:32.360 --> 1:35:36.720
<v Speaker 1>many options out there, and cloud storage is confusing, you know,

1:35:36.760 --> 1:35:39.000
<v Speaker 1>like even with Google Photos, people try it and they say, rich,

1:35:39.040 --> 1:35:41.000
<v Speaker 1>Now I don't want it, And now I'm worried about

1:35:41.000 --> 1:35:42.400
<v Speaker 1>deleting the app because I don't know if it's going

1:35:42.439 --> 1:35:44.360
<v Speaker 1>to delete the photos off my phone. But what do

1:35:44.400 --> 1:35:46.000
<v Speaker 1>you like about Google Photos, Like, what do you think

1:35:46.040 --> 1:35:48.760
<v Speaker 1>it offers versus like iCloud or anything else out there.

1:35:49.600 --> 1:35:53.000
<v Speaker 9>Well, I think Google Photos has the right philosophy, which

1:35:53.040 --> 1:35:56.360
<v Speaker 9>is a very different philosophy from iCloud, which maybe we'll

1:35:56.360 --> 1:35:59.840
<v Speaker 9>get through in a minute. But Google Photos says we

1:35:59.880 --> 1:36:03.719
<v Speaker 9>have cloud storage, and yes, you may have to pay

1:36:03.920 --> 1:36:07.240
<v Speaker 9>when you get over a certain amount, but if you're

1:36:07.240 --> 1:36:11.519
<v Speaker 9>willing to pay and small amounts, it's unlimited. So your

1:36:11.880 --> 1:36:17.240
<v Speaker 9>entire lifetime of photos can be in your Google account

1:36:17.320 --> 1:36:21.760
<v Speaker 9>in the cloud, regardless of what phone took it, what

1:36:21.880 --> 1:36:26.760
<v Speaker 9>camera took it, what scanned you took it. I have

1:36:26.880 --> 1:36:29.799
<v Speaker 9>pictures from when I was a baby in my mother's arms,

1:36:30.360 --> 1:36:33.639
<v Speaker 9>all the way up until just today when I took

1:36:33.640 --> 1:36:37.360
<v Speaker 9>a picture of the backyard, and I can find any

1:36:37.520 --> 1:36:40.679
<v Speaker 9>of those. That is That is the number one biggest

1:36:40.720 --> 1:36:45.040
<v Speaker 9>purpose of Google Photos is just one home for your

1:36:45.320 --> 1:36:49.040
<v Speaker 9>lifetime of photos.

1:36:49.640 --> 1:36:51.320
<v Speaker 10>Searchable, searchable.

1:36:51.520 --> 1:36:53.479
<v Speaker 1>Yeah, and with the AI. I mean I've been playing

1:36:53.479 --> 1:36:56.040
<v Speaker 1>with the AI search on it. It's actually kind of cool.

1:36:56.080 --> 1:36:58.680
<v Speaker 1>It doesn't always get it right, but it finds pictures

1:36:58.880 --> 1:37:01.639
<v Speaker 1>really easily. Like I mean, you could literally ask like, hey,

1:37:01.920 --> 1:37:05.080
<v Speaker 1>show me my best picture from New York City last week,

1:37:05.280 --> 1:37:06.680
<v Speaker 1>or you know, I want to post to Instagram and

1:37:06.680 --> 1:37:08.840
<v Speaker 1>it will find something that it thinks like according to AI,

1:37:08.920 --> 1:37:11.720
<v Speaker 1>what it really likes. So what do you think people

1:37:11.760 --> 1:37:13.439
<v Speaker 1>should know about Google Photos, Like if they want to

1:37:13.439 --> 1:37:15.479
<v Speaker 1>get started with it, is there any mistakes people make

1:37:15.520 --> 1:37:16.200
<v Speaker 1>getting started?

1:37:16.280 --> 1:37:23.360
<v Speaker 9>Or oh yeah, oh yeah, there's two really really really

1:37:23.360 --> 1:37:29.000
<v Speaker 9>big mistakes. Number one is that if people have an

1:37:29.040 --> 1:37:32.840
<v Speaker 9>iPhone or a sam Song anyway, they come with their

1:37:32.880 --> 1:37:37.760
<v Speaker 9>own photo management tools. iPhone has what I call Apple Photos,

1:37:38.439 --> 1:37:45.360
<v Speaker 9>Samsung has Samsung Gallery for Photos, and Google Photos can

1:37:45.439 --> 1:37:48.760
<v Speaker 9>work on both iPhone and Android, which is wonderful. I mean,

1:37:48.840 --> 1:37:51.200
<v Speaker 9>I have both, and I know a lot of people

1:37:51.240 --> 1:37:54.000
<v Speaker 9>that have gone back and forth during the last twenty

1:37:54.080 --> 1:37:57.400
<v Speaker 9>years from iPhone to Android and back. If they were

1:37:57.479 --> 1:38:01.280
<v Speaker 9>using Google Photos, all of their photos are in one.

1:38:01.360 --> 1:38:02.040
<v Speaker 10>So that's great.

1:38:02.479 --> 1:38:06.200
<v Speaker 9>But they don't realize when they take a picture with

1:38:06.320 --> 1:38:11.720
<v Speaker 9>their iPhone and then still on the camera app, they

1:38:11.760 --> 1:38:13.360
<v Speaker 9>tap the little miniature to.

1:38:13.360 --> 1:38:16.920
<v Speaker 10>See the photo, they're not in Google Photos.

1:38:16.960 --> 1:38:17.160
<v Speaker 8>You know.

1:38:17.439 --> 1:38:20.880
<v Speaker 9>People say, oh, yeah, I use Google Photos, and I say, okay,

1:38:20.960 --> 1:38:22.720
<v Speaker 9>so show me a photo and I'll show you how

1:38:22.720 --> 1:38:25.439
<v Speaker 9>to edit it. And they open the photo and the

1:38:25.600 --> 1:38:29.439
<v Speaker 9>editing tools in Google Photos isn't there because they're not

1:38:29.640 --> 1:38:30.679
<v Speaker 9>using Google Photos.

1:38:30.720 --> 1:38:33.280
<v Speaker 10>They exactly.

1:38:33.880 --> 1:38:36.400
<v Speaker 9>So people have to get have to understand to get

1:38:36.439 --> 1:38:39.479
<v Speaker 9>in the habit. You take a photo, then you go

1:38:39.640 --> 1:38:43.400
<v Speaker 9>back to your home screen and open Google Photos if

1:38:43.439 --> 1:38:46.640
<v Speaker 9>you want to see it, and use Google Photos.

1:38:46.160 --> 1:38:48.400
<v Speaker 1>And manage your photos from there. So if you want

1:38:48.400 --> 1:38:50.880
<v Speaker 1>to delight photos or you know, whatever you want to do,

1:38:50.960 --> 1:38:52.800
<v Speaker 1>you have to do it from there. In fact, on

1:38:53.400 --> 1:38:57.519
<v Speaker 1>the iPhone, there's an interesting delineation too, is that and

1:38:57.600 --> 1:39:00.800
<v Speaker 1>this is an iPhone thing that it doesn't necessarily run

1:39:00.880 --> 1:39:03.000
<v Speaker 1>Google Photos all the time in the background like it

1:39:03.040 --> 1:39:05.920
<v Speaker 1>only does it like sometimes, and so there could be

1:39:05.920 --> 1:39:07.840
<v Speaker 1>a you know, on Android, as soon as you take

1:39:07.880 --> 1:39:09.439
<v Speaker 1>a picture, it's basically going to be uploaded to the

1:39:09.479 --> 1:39:11.160
<v Speaker 1>cloud if you're on Wi Fi or depending on how

1:39:11.200 --> 1:39:13.559
<v Speaker 1>you have it. But on iPhone, you know, apps go

1:39:13.640 --> 1:39:16.240
<v Speaker 1>to a deep sleep, and so your Google Photos may

1:39:16.240 --> 1:39:19.240
<v Speaker 1>not back up immediately. Sometimes for me, you would have

1:39:19.280 --> 1:39:22.040
<v Speaker 1>to like open up Google Photos to get it to

1:39:22.120 --> 1:39:25.040
<v Speaker 1>do to trigger that backup as well.

1:39:25.080 --> 1:39:27.719
<v Speaker 9>Actually you do have to do that on Android as well.

1:39:27.880 --> 1:39:33.000
<v Speaker 9>It's just more pronounced on the iPhone. And yeah, turning

1:39:33.040 --> 1:39:37.560
<v Speaker 9>on what is it background app refresh doesn't.

1:39:37.200 --> 1:39:38.519
<v Speaker 10>Really make a difference.

1:39:38.560 --> 1:39:42.200
<v Speaker 9>You do have to open the app in order to

1:39:42.479 --> 1:39:46.000
<v Speaker 9>trigger the backup. Then you can close the app and

1:39:46.040 --> 1:39:48.840
<v Speaker 9>the backup will continue for at least a certain amount

1:39:48.880 --> 1:39:52.160
<v Speaker 9>of time. But yeah, there are some people who install

1:39:52.560 --> 1:39:56.400
<v Speaker 9>Google Photos on their iPhone or even on their Android

1:39:56.479 --> 1:39:59.880
<v Speaker 9>Samsung and then never open it again. You know, they

1:40:00.040 --> 1:40:03.080
<v Speaker 9>keep using the app that is the default app for

1:40:03.200 --> 1:40:07.240
<v Speaker 9>the phone, and yeah, it doesn't work if you don't

1:40:07.240 --> 1:40:07.680
<v Speaker 9>open it.

1:40:07.840 --> 1:40:10.280
<v Speaker 1>Yeah, you got to use it. Lets you use it.

1:40:10.400 --> 1:40:13.439
<v Speaker 1>So the biggest issue people have is they run out

1:40:13.439 --> 1:40:16.400
<v Speaker 1>of space on their phone. So what's the way to

1:40:16.520 --> 1:40:19.880
<v Speaker 1>kind of free up space without deleting your pictures, you know,

1:40:19.920 --> 1:40:21.120
<v Speaker 1>your important pictures.

1:40:22.600 --> 1:40:25.280
<v Speaker 9>Well, that was the second big mistake that I didn't

1:40:25.320 --> 1:40:30.560
<v Speaker 9>get to is in deleting people. People take a photo

1:40:31.120 --> 1:40:34.000
<v Speaker 9>and they see it in their like Samsung Gallery or

1:40:34.040 --> 1:40:36.919
<v Speaker 9>Apple Photos, and they also see it in their Google Photos.

1:40:37.160 --> 1:40:39.200
<v Speaker 9>They go to Google Photos and they say, oh, I

1:40:39.200 --> 1:40:41.160
<v Speaker 9>don't need it in Google Photos. I'm just going to

1:40:41.200 --> 1:40:44.240
<v Speaker 9>keep it on my phone, and they delete, not realizing

1:40:44.720 --> 1:40:47.600
<v Speaker 9>that using the trash can in Google Photos deletes it

1:40:47.600 --> 1:40:54.600
<v Speaker 9>from everywhere. So understanding delete is a huge issue. But

1:40:54.800 --> 1:41:00.400
<v Speaker 9>specifically to your question, Google Photos does allow, oh, you

1:41:00.960 --> 1:41:04.599
<v Speaker 9>to delete from the device and still see the photo

1:41:05.200 --> 1:41:08.479
<v Speaker 9>that's in the cloud, that is in your Google Photos account.

1:41:09.120 --> 1:41:14.479
<v Speaker 9>Apple Photos does not. Apple Photos is a synchronizing tool.

1:41:15.520 --> 1:41:18.639
<v Speaker 9>Take you know, add something to this device, it gets

1:41:18.680 --> 1:41:19.599
<v Speaker 9>added to all.

1:41:19.439 --> 1:41:20.600
<v Speaker 10>Of your Apple devices.

1:41:21.120 --> 1:41:24.400
<v Speaker 9>Delete something from this device, it gets deleted from all.

1:41:24.479 --> 1:41:26.519
<v Speaker 1>And that trips up a lot of people because they

1:41:26.520 --> 1:41:28.320
<v Speaker 1>think that if they're deleting it from their gallery on

1:41:28.360 --> 1:41:31.479
<v Speaker 1>the iPhone, it's deleting, it's not deleting from iCloud. But

1:41:31.560 --> 1:41:34.160
<v Speaker 1>those are linked and you have to There is a

1:41:34.200 --> 1:41:37.240
<v Speaker 1>setting where you can you know, optimize phone storage where

1:41:37.560 --> 1:41:39.720
<v Speaker 1>iCloud will manage that. But yes, if you delete it,

1:41:40.640 --> 1:41:42.599
<v Speaker 1>but we'll run out of time. But yeah, so explain

1:41:42.680 --> 1:41:44.200
<v Speaker 1>that you know you were containing on.

1:41:44.200 --> 1:41:46.400
<v Speaker 10>Your thoughts in Google Photos.

1:41:46.479 --> 1:41:51.160
<v Speaker 9>There is an option called free up space. You know,

1:41:51.400 --> 1:41:53.760
<v Speaker 9>I have to back up for an individual picture. You

1:41:53.760 --> 1:41:57.559
<v Speaker 9>don't have to use the trash can. You can swipe

1:41:57.640 --> 1:42:01.080
<v Speaker 9>up and you will see delete from device. That will

1:42:01.120 --> 1:42:04.080
<v Speaker 9>delete it from device, leaving it in the cloud so

1:42:04.560 --> 1:42:05.360
<v Speaker 9>you won't miss it.

1:42:05.360 --> 1:42:07.200
<v Speaker 1>It's like if you had a big video file and

1:42:07.240 --> 1:42:08.920
<v Speaker 1>you don't want it to take up storage space on

1:42:08.960 --> 1:42:11.920
<v Speaker 1>your device, swipe up, tap that delete from a device.

1:42:11.960 --> 1:42:14.040
<v Speaker 1>It'll keep it in Google Photos in the cloud, but

1:42:14.120 --> 1:42:15.800
<v Speaker 1>it will free up that storage on your phone. But

1:42:15.840 --> 1:42:18.000
<v Speaker 1>then now you're talking about the bigger way that you

1:42:18.040 --> 1:42:20.280
<v Speaker 1>can Yeah.

1:42:19.880 --> 1:42:22.200
<v Speaker 9>Exactly, but there is a if you want to do

1:42:22.280 --> 1:42:24.840
<v Speaker 9>that with all of the photos that are on your phone,

1:42:24.880 --> 1:42:27.880
<v Speaker 9>there is a free up space command.

1:42:27.760 --> 1:42:30.160
<v Speaker 10>That will delete everything from your phone.

1:42:30.280 --> 1:42:34.640
<v Speaker 9>But only for those photos that it knows made it

1:42:34.680 --> 1:42:39.240
<v Speaker 9>to the cloud, so you won't be missing anything. However,

1:42:39.360 --> 1:42:44.400
<v Speaker 9>please please please make an extra backup somewhere, because Google

1:42:44.400 --> 1:42:47.720
<v Speaker 9>Photos is not a backup to me. A backup is

1:42:47.760 --> 1:42:51.719
<v Speaker 9>a separate copy, an extra copy that you don't use.

1:42:52.240 --> 1:42:56.439
<v Speaker 9>Google Photos is meant to be your working copy, the

1:42:56.479 --> 1:42:59.880
<v Speaker 9>ones that you edit, change, delete, move, make albums.

1:43:00.920 --> 1:43:03.800
<v Speaker 10>If you want to be safe, you need to have

1:43:03.840 --> 1:43:04.759
<v Speaker 10>another backup.

1:43:04.840 --> 1:43:08.160
<v Speaker 9>I use another cloud service like one drive or dropbox

1:43:08.600 --> 1:43:11.200
<v Speaker 9>or Amazon, you know, or you could.

1:43:11.000 --> 1:43:11.920
<v Speaker 10>Copy to hard drive.

1:43:12.120 --> 1:43:14.960
<v Speaker 1>All right, Chris Gold, thank you so much. Geeks on

1:43:15.080 --> 1:43:19.360
<v Speaker 1>Tour geeks on tour dot com, check it out. They've

1:43:19.360 --> 1:43:22.479
<v Speaker 1>got great, great tips for using Google Photos. Thanks so

1:43:22.520 --> 1:43:23.479
<v Speaker 1>much for joining me today.

1:43:24.120 --> 1:43:24.519
<v Speaker 10>Thank you.

1:43:24.800 --> 1:43:26.439
<v Speaker 1>All right, coming up, we're going to open up the

1:43:26.439 --> 1:43:40.519
<v Speaker 1>feedback right here on rich on Tech. Hey, welcome back

1:43:40.520 --> 1:43:43.880
<v Speaker 1>to rich on Tech. Rich on Tech dot tv is

1:43:43.920 --> 1:43:46.160
<v Speaker 1>the website. You can send me an email right there,

1:43:46.240 --> 1:43:49.880
<v Speaker 1>hit the contact button. Let's get through a few things.

1:43:50.160 --> 1:43:50.400
<v Speaker 2>Well.

1:43:50.680 --> 1:43:54.840
<v Speaker 1>Sarah writes in and says, stupid question. I'm sure, but

1:43:55.040 --> 1:43:57.439
<v Speaker 1>why Oh great show and I learned something every week? Oh,

1:43:57.479 --> 1:44:00.360
<v Speaker 1>thank you, Sarah. Stupid question. I'm sure, but why can't

1:44:00.360 --> 1:44:03.519
<v Speaker 1>the user set up a new wake up name for Alexa?

1:44:03.600 --> 1:44:03.680
<v Speaker 5>Oh?

1:44:03.760 --> 1:44:07.000
<v Speaker 1>I just man, the amount of times I said at

1:44:07.040 --> 1:44:09.920
<v Speaker 1>this show. I feel so bad but you know, I

1:44:09.920 --> 1:44:12.400
<v Speaker 1>feel like it's Amazon's issue, Like you shouldn't have a

1:44:12.400 --> 1:44:16.080
<v Speaker 1>device that understands what I'm saying, like recognize the person

1:44:16.120 --> 1:44:18.479
<v Speaker 1>in your house anyway. Yes, you can change the wake

1:44:18.560 --> 1:44:20.559
<v Speaker 1>word on a lot of these devices, but they have

1:44:20.640 --> 1:44:24.640
<v Speaker 1>to be very specific words. And so if you have

1:44:24.680 --> 1:44:28.440
<v Speaker 1>an Alexa, you can open up the Alexa app, select devices,

1:44:28.600 --> 1:44:32.040
<v Speaker 1>select your device, device settings, and it says wakeword and

1:44:32.080 --> 1:44:34.000
<v Speaker 1>you get your choice of a couple of wake words.

1:44:34.400 --> 1:44:39.040
<v Speaker 1>Last I checked, the wake words were ziggy, Echo, Amazon,

1:44:39.439 --> 1:44:43.599
<v Speaker 1>or computer and the Ziggy one. Oh gosh, people are

1:44:43.600 --> 1:44:45.439
<v Speaker 1>gonna give me a hard time because the Ziggy is

1:44:45.439 --> 1:44:48.840
<v Speaker 1>a reference to Oh my gosh, I got to find

1:44:48.840 --> 1:44:52.840
<v Speaker 1>out what what Ziggy is a reference to. I know, gosh,

1:44:52.880 --> 1:44:58.439
<v Speaker 1>I should know this. Don't ask me. I definitely don't know. Okay,

1:44:58.760 --> 1:45:01.160
<v Speaker 1>you don't know. I think it's Ziggy Marley, I think

1:45:01.240 --> 1:45:06.519
<v Speaker 1>I know. Okay, interesting someone I don't know Ziggy start Ust,

1:45:06.760 --> 1:45:09.439
<v Speaker 1>David Bowie. I don't know. Yeah, no, I don't know

1:45:09.479 --> 1:45:11.680
<v Speaker 1>what that's a reference to. What I know there is

1:45:11.720 --> 1:45:16.519
<v Speaker 1>a reference to something. Yeah, it looks like it is

1:45:16.560 --> 1:45:21.400
<v Speaker 1>a It is a Yeah, Ziggy start us or the

1:45:21.479 --> 1:45:24.720
<v Speaker 1>computer from the TV show quantum leap. Oh it's not

1:45:24.800 --> 1:45:27.240
<v Speaker 1>a reference. Oh never mind, it's not Okay, never mind, Okay,

1:45:27.360 --> 1:45:29.400
<v Speaker 1>now we're just spreading this information. Okay, so never mind,

1:45:29.400 --> 1:45:32.559
<v Speaker 1>it's just it's just ziggy anyway. So you can change

1:45:33.320 --> 1:45:36.400
<v Speaker 1>the word, but again, it takes a bit for these

1:45:36.439 --> 1:45:39.600
<v Speaker 1>computers to be constantly scanning for these words, so you

1:45:39.600 --> 1:45:42.040
<v Speaker 1>can't just change it to anything that you want. They

1:45:42.080 --> 1:45:45.479
<v Speaker 1>want them to be very specific. Uh so, good, good question.

1:45:45.520 --> 1:45:47.439
<v Speaker 1>There a couple of news notes before we get to

1:45:47.479 --> 1:45:51.880
<v Speaker 1>the actual feedback. Clicks is bringing its iPhone keyboard case

1:45:51.880 --> 1:45:55.160
<v Speaker 1>to Android devices. So we talked about this Click's keyboard

1:45:55.240 --> 1:45:57.360
<v Speaker 1>case a couple of years ago. They've now sold over

1:45:57.400 --> 1:46:00.639
<v Speaker 1>one hundred thousand keyboards. Kind of turns your your phone,

1:46:00.720 --> 1:46:04.120
<v Speaker 1>your iPhone into a BlackBerry, like a BlackBerry style keyboard.

1:46:04.520 --> 1:46:06.920
<v Speaker 1>So they sold one hundred thousand of these things. Wow.

1:46:07.400 --> 1:46:10.840
<v Speaker 1>Now they're expanding to the Pixel nine, the Motorola Razor,

1:46:11.280 --> 1:46:14.120
<v Speaker 1>and the Samsung Galaxy S twenty five. This adds a

1:46:14.120 --> 1:46:18.280
<v Speaker 1>physical keyboard to your phone, so it does make your

1:46:18.280 --> 1:46:22.000
<v Speaker 1>phone considerably larger, but you got back lit keys, you

1:46:22.080 --> 1:46:25.240
<v Speaker 1>got shortcut keys, no need for charging or bluetooth. It

1:46:25.280 --> 1:46:29.679
<v Speaker 1>connects via USBC. They launch in either March or April

1:46:29.760 --> 1:46:33.679
<v Speaker 1>or June, and prices is about it looks like about

1:46:33.760 --> 1:46:35.680
<v Speaker 1>ninety nine to one hundred and thirty nine dollars. So

1:46:35.760 --> 1:46:40.080
<v Speaker 1>clicks dot tech if you want to get one. This

1:46:40.320 --> 1:46:44.519
<v Speaker 1>was wild Blue Origin. This is you know, the space

1:46:44.640 --> 1:46:47.000
<v Speaker 1>crew stuff you know they send, you know, like Jeff

1:46:47.000 --> 1:46:49.679
<v Speaker 1>Bezos went on this. This is his you know, going

1:46:49.680 --> 1:46:52.439
<v Speaker 1>into outer space. They're going to send six women to

1:46:52.560 --> 1:46:58.719
<v Speaker 1>space on their next mission, including Ready Gail King, Katie Perry,

1:46:59.360 --> 1:47:03.400
<v Speaker 1>and Laurence say Chez, none other than Jeff Bezos's wife

1:47:03.479 --> 1:47:06.640
<v Speaker 1>or girlfriend, I'm not sure which one. How wild is

1:47:06.680 --> 1:47:09.599
<v Speaker 1>that they're going to space? Would you go to space

1:47:09.600 --> 1:47:10.439
<v Speaker 1>bobo on this thing?

1:47:11.080 --> 1:47:11.240
<v Speaker 6>Yeah?

1:47:11.320 --> 1:47:13.920
<v Speaker 1>I would. You would like tomorrow. If I'm like, look

1:47:14.040 --> 1:47:17.000
<v Speaker 1>we got one bobo, this person dropped out, you you're

1:47:17.000 --> 1:47:17.800
<v Speaker 1>going you would go?

1:47:18.080 --> 1:47:18.280
<v Speaker 2>Yeah?

1:47:18.360 --> 1:47:23.320
<v Speaker 1>I would, No problem? Wow, no issues. Okay, it's a

1:47:23.360 --> 1:47:27.479
<v Speaker 1>little dicey, isn't it. No, this is the eleven.

1:47:27.520 --> 1:47:29.160
<v Speaker 10>I think it's something that not too many people get

1:47:29.160 --> 1:47:29.960
<v Speaker 10>the opportunity to do.

1:47:30.680 --> 1:47:34.040
<v Speaker 1>The eleventh human space flight for Blue Origin. So you'd

1:47:34.120 --> 1:47:36.960
<v Speaker 1>be one of eleven flights. I mean there's eleven. Yeah,

1:47:37.040 --> 1:47:39.519
<v Speaker 1>first eleven and there's you know, there's been other people

1:47:39.520 --> 1:47:43.519
<v Speaker 1>in space obviously, but anyway, this is happening. Uh yeah,

1:47:43.560 --> 1:47:48.720
<v Speaker 1>that's wild. All right, let's see here feedback. Oh my gosh,

1:47:49.840 --> 1:47:54.120
<v Speaker 1>Drew from Sailine Valley, California, rights and I rationally switched

1:47:54.120 --> 1:47:57.120
<v Speaker 1>from a Motorola Android to an iPhone sixteen, specifically for

1:47:57.160 --> 1:48:00.479
<v Speaker 1>the satellite texting. I tested it out last week and

1:48:00.520 --> 1:48:04.080
<v Speaker 1>it worked flawlessly, connecting to a satellite in about thirty seconds.

1:48:04.479 --> 1:48:06.559
<v Speaker 1>I stayed in touch with my wife back in Oregon

1:48:06.640 --> 1:48:09.760
<v Speaker 1>with no issues. I've already canceled my inReach plan and

1:48:09.800 --> 1:48:12.400
<v Speaker 1>we'll scale back my spot program later this year. Thanks

1:48:12.439 --> 1:48:15.599
<v Speaker 1>for the advice on this great new feature. Awesome. Yeah,

1:48:15.640 --> 1:48:17.600
<v Speaker 1>satellite texting is awesome. I mean the fact that we

1:48:17.640 --> 1:48:22.240
<v Speaker 1>can do this is pretty neat. Alejandro from California rites in.

1:48:22.320 --> 1:48:25.360
<v Speaker 1>I was looking into satellite Wi Fi and came across

1:48:25.720 --> 1:48:28.200
<v Speaker 1>hughes Net. I currently have Spectrum. Should I switch? Is

1:48:28.240 --> 1:48:31.080
<v Speaker 1>hues net any good? The reviews seem mixed. No, if

1:48:31.120 --> 1:48:33.280
<v Speaker 1>you have Spectrum, if you have that availability, do not

1:48:33.320 --> 1:48:35.920
<v Speaker 1>switch to hughes Net. It is not gonna be a

1:48:35.920 --> 1:48:39.519
<v Speaker 1>good alternative because it's gonna be slower and much more

1:48:39.600 --> 1:48:44.520
<v Speaker 1>latency than spectrum. Most of the satellite stuff, except for starlink,

1:48:44.640 --> 1:48:47.200
<v Speaker 1>is for people that don't have access to anything else,

1:48:47.600 --> 1:48:50.439
<v Speaker 1>like the Huge Net is for people that live in well,

1:48:50.600 --> 1:48:52.880
<v Speaker 1>I mean now you have starlink pretty much everywhere, so

1:48:52.960 --> 1:48:54.639
<v Speaker 1>always go with that if you're gonna go with satellite,

1:48:54.680 --> 1:48:58.320
<v Speaker 1>because it's gonna be the best the best speeds in latency.

1:48:58.880 --> 1:49:00.680
<v Speaker 1>All right, that's gonna do it. For the episode of

1:49:00.680 --> 1:49:02.960
<v Speaker 1>the show. You can find everything I mentioned on my website.

1:49:03.040 --> 1:49:06.240
<v Speaker 1>Just go to richontech dot TV. Find me on social media.

1:49:06.280 --> 1:49:08.880
<v Speaker 1>I am at rich on tech. Next week we're gonna

1:49:08.880 --> 1:49:12.880
<v Speaker 1>talk about the crisis of healthcare misinformation as I google

1:49:13.080 --> 1:49:18.519
<v Speaker 1>my ailments on chat TVT and then digital citizenship for

1:49:18.640 --> 1:49:20.640
<v Speaker 1>teens and social media. We'll talk about that. Thanks so

1:49:20.760 --> 1:49:23.040
<v Speaker 1>much for listening. There are so many ways you can

1:49:23.040 --> 1:49:25.559
<v Speaker 1>spend your time. I do appreciate you spending it right

1:49:25.560 --> 1:49:27.880
<v Speaker 1>here with me. My name is rich Dedmiro. Talk to

1:49:27.920 --> 1:49:28.479
<v Speaker 1>you real soon.