WEBVTT - Bloomberg Businessweek Weekend - December 5th, 2025

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<v Speaker 1>Bloomberg Audio Studios, Podcasts, radio News.

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<v Speaker 2>This is Bloomberg Business Week Daily reporting from the magazine

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<v Speaker 2>that helps global leaders stay ahead with insight on the people, companies,

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<v Speaker 2>and trends shaping today's complex economy. Plus global business, finance

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<v Speaker 2>and tech news as it happens. The Bloomberg Business Weekdaily

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<v Speaker 2>Podcast with Carol Masser and Tim Steneveek on Bloomberg Radio.

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<v Speaker 3>Harveryone. Welcome to the Bloomberg Business Week Weekend Podcast. Tim

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<v Speaker 3>is on assignment. Now we've officially entered the final month

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<v Speaker 3>of twenty twenty five, you know that, and all eyes

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<v Speaker 3>are on this Wednesday's FOMC interest rate decision. That meeting

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<v Speaker 3>with market participants. It is expected to bring another rate

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<v Speaker 3>cut by the Fed, largely priced in, some say, despite

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<v Speaker 3>the FOMC committee working with less economic data than usual

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<v Speaker 3>after that government shutdown for more than a month. Now

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<v Speaker 3>for the latest on what to expect from the Fed meeting,

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<v Speaker 3>head on over to Bloomberg dot com or check it

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<v Speaker 3>out on the Bloomberg terminal. Even without that data, We've

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<v Speaker 3>got some really great reads this week into US economic health.

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<v Speaker 3>We have the CEO of Lending Club with an outlook

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<v Speaker 3>on consumer credit he joins us in just a moment

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<v Speaker 3>plus a deep dive into private credit with Christina Lee

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<v Speaker 3>of oak Tree Capital Management, who also has a take

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<v Speaker 3>on the health of the consumer that's actually impacting the

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<v Speaker 3>firm's investment strategy. Also why a recent downgrade in the

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<v Speaker 3>cloud security company zscaler is not phasing its CEO, Jay Chawdry.

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<v Speaker 3>We speak with him a little bit later on all

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<v Speaker 3>of that to come, but first, the online lending marketplace

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<v Speaker 3>and platform for loans, credit cards, deposit accounts, insurance, and

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<v Speaker 3>a lot more. We're talking about lending Club. They announced

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<v Speaker 3>recently a one hundred million dollars share buy back. It

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<v Speaker 3>was just about one month ago, which was nearly five

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<v Speaker 3>percent of the company's market value on the day of

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<v Speaker 3>that announcement. Analysts have been raising their price targets on

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<v Speaker 3>the stock this year, and even most recently since the

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<v Speaker 3>company reported earnings late October and posted third quarter results

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<v Speaker 3>that beat estimates and provided a guidance range for new

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<v Speaker 3>fourth quarter originations with a midpoint above estimates. We caught

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<v Speaker 3>up with Scott Sanborn, chief executive officer of lending Club.

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<v Speaker 3>He's been CEO for almost a decade and he's been

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<v Speaker 3>at lending Club for fifteen years now. Also joining our

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<v Speaker 3>chat Herman shan He is Bloomberg Intelligence Senior analyst for

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<v Speaker 3>US regional Banks who help bring this conversation, this roundtable altogether.

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<v Speaker 1>Scott, I want to start with you and just give

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<v Speaker 1>us some size and scope of the business, the consumers

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<v Speaker 1>that you're working with, who's interacting with the platform.

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<v Speaker 4>Yeah, so we serve a customer base we call the

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<v Speaker 4>middle majority. They are if you think about credit, which

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<v Speaker 4>we are a credit centric bank.

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<v Speaker 5>If you've got a lot of money, you don't need

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<v Speaker 5>a lot of access to credit.

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<v Speaker 4>You pay cash for car, you save up to send

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<v Speaker 4>your kids to college. If you're on the other end

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<v Speaker 4>of the spectrum, you can't really access credits. So there's

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<v Speaker 4>this middle group that are high income, heavy users of credit.

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<v Speaker 4>So they can afford a car, they can afford to

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<v Speaker 4>send their kids to school, but they need to use

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<v Speaker 4>credit to do it.

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<v Speaker 5>That's who we serve.

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<v Speaker 4>It's a really big customer base that represents about a

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<v Speaker 4>third of the US population, but.

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<v Speaker 5>It's close to half of the credit wallet.

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<v Speaker 4>So they are more likely than average to have every

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<v Speaker 4>form of credit, and that credit is with the exception

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<v Speaker 4>mortgages also larger than average.

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<v Speaker 5>That's what we serve.

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<v Speaker 3>How much do these people usually make our average?

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<v Speaker 4>And you know, obviously misleading averages can be misleading, but

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<v Speaker 4>average is about one hundred and twenty five thousand dollars,

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<v Speaker 4>but you can think of it of ranging between call

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<v Speaker 4>it eighty thousand dollars in individual income to about two

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<v Speaker 4>hundred thousand is where we really over index.

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<v Speaker 6>Great.

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<v Speaker 7>One of the real highlights of your recent investor day

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<v Speaker 7>was the panel discussion with Marketplace Investors, and we talked

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<v Speaker 7>about this earlier before your appearance here on radio. One

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<v Speaker 7>of the panel THATTS talked about being aligning performance expectations

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<v Speaker 7>partnering with better operators. Are you seeing that with the

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<v Speaker 7>private credit space.

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<v Speaker 1>Yeah, we do so.

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<v Speaker 4>You know, we were born as a marketplace. Initially, everything

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<v Speaker 4>we originated we sold. When we acquired the bank in

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<v Speaker 4>twenty one, we started to hold a portion of our

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<v Speaker 4>loans on our balance sheet.

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<v Speaker 5>That both gives us.

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<v Speaker 4>A stronger and more resilient earnings profile also allows us

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<v Speaker 4>to do other things innovate using our balance sheet. And

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<v Speaker 4>what we found is just by aligning our interest with

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<v Speaker 4>our loan buyers, we're the largest eater of our own cooking.

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<v Speaker 4>We're the largest holder of lending club loans. We care

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<v Speaker 4>very deeply about the performance of the credit and you know,

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<v Speaker 4>credit is always evolving, it's very dynamic. Because we have

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<v Speaker 4>a balance sheet, what we can do is when we

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<v Speaker 4>want to test something new, we test it on our

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<v Speaker 4>balance sheet.

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<v Speaker 5>Let's try longer duration, let's try a larger loan size,

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<v Speaker 5>let's try.

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<v Speaker 4>A new marketing channel.

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<v Speaker 5>We hold that first, we own it, we own it, we.

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<v Speaker 4>Make sure it performs the way we expect, and then

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<v Speaker 4>we release that to the marketplace. If you don't have

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<v Speaker 4>a balance you can't really do that. And so that's

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<v Speaker 4>visible in our results across every aspect of underwriting. So

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<v Speaker 4>lower delinquencies than the rest of the industry thirty or

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<v Speaker 4>forty percent.

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<v Speaker 5>Below, lower roll rates, higher recovery rates, lower.

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<v Speaker 4>Prepayments, lower fraud, literally every aspect that you can measure

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<v Speaker 4>of credit, we're out performing on.

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<v Speaker 1>Has that remained consistent this year, in recent months, in

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<v Speaker 1>recent weeks, like you have a great real time view

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<v Speaker 1>of the consumer in the form of how well they

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<v Speaker 1>are doing in terms of paying back their loans. That's right,

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<v Speaker 1>still looking good.

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<v Speaker 4>Yeah, So that's been consistent for you know, we release

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<v Speaker 4>four years of data we put out there, and so

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<v Speaker 4>it's remained consistent. But you know it's not it's kind

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<v Speaker 4>of like a duck on a pond. It's remained consistent

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<v Speaker 4>because we're doing.

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<v Speaker 5>A lot of work underneath the cover.

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<v Speaker 4>So you know, something that we shared an investor Day

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<v Speaker 4>is at any given time, we have more than two

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<v Speaker 4>hundred tests in the market where we're evaluating price points,

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<v Speaker 4>changes to the credit. So we're constantstantly adjusting to reflect

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<v Speaker 4>what's happening with the consumer, and that's what's giving us

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<v Speaker 4>the consistent results.

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<v Speaker 3>Well, so that to me says you're very picky about

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<v Speaker 3>who you lend to. That's true, we are so in

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<v Speaker 3>terms of your test, So tell me what it is

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<v Speaker 3>I mean, and how many of people who apply or

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<v Speaker 3>want to access your platform. You're like, I'm out.

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<v Speaker 4>Yeah, So we're pretty good at selecting who we want

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<v Speaker 4>to have in our portfolio and reaching out to those

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<v Speaker 4>people and then both delivering the price and product experience,

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<v Speaker 4>but also let's call it the user experience that gets

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<v Speaker 4>them all the way through. So we look for areas where,

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<v Speaker 4>for example, we can control the use of the fund proceeds.

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<v Speaker 4>If you come to me and say i want twenty

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<v Speaker 4>thousand dollars because I'm going to do whatever my kid

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<v Speaker 4>needs braces or I'm moving cross country. Great, but unless

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<v Speaker 4>I'm paying the orthodontist, I don't actually know that that's

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<v Speaker 4>what you're using it for. Yeah, So we try to,

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<v Speaker 4>you know, set ourselves up so that we are in

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<v Speaker 4>some ways controlling the use of proceeds and then making

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<v Speaker 4>the experience such that it makes it really easy. So

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<v Speaker 4>or largest use cases for people who already have debt,

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<v Speaker 4>credit card debt, most notably, which at this point more

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<v Speaker 4>than half of all Americans are carrying. They're carrying it

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<v Speaker 4>at really high rates twenty three percent interest rate. It's

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<v Speaker 4>highest they've ever been in history. And we say, great,

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<v Speaker 4>you should do this instead. It takes less than five minutes.

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<v Speaker 4>We're going to save you seven hundred basis points. And

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<v Speaker 4>by the way, check all the credit cards that you

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<v Speaker 4>have that you want us to pay off, like we

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<v Speaker 4>see you have Chase or a cap One. Great, check

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<v Speaker 4>those and we're going to pay them directly, so we

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<v Speaker 4>know you are paying off your credit card debt. You're

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<v Speaker 4>not just saying you're going to pay off your credit

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<v Speaker 4>card debt and taking out more money we are paying

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<v Speaker 4>it off for you. Benefit for you is you know

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<v Speaker 4>you've consolidated everything into one bill.

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<v Speaker 5>Other benefit is.

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<v Speaker 4>Your FICO score usually goes up by thirty thirty five

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<v Speaker 4>points because you've lowered, you know, your utilization.

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<v Speaker 3>How much can you low? Like I'm going to tell you,

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<v Speaker 3>credit card rates just blow my mind about how high

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<v Speaker 3>they are. And I'm just curious, why are they so high?

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<v Speaker 3>Are people so bad? Is it to cover? No, I'm curious.

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<v Speaker 8>Yeah.

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<v Speaker 5>No, it's a great question, and it just.

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<v Speaker 3>Seems like it's out of control, and I think it

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<v Speaker 3>prevents people from becoming financially solvent or creating, you know,

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<v Speaker 3>kind of getting ahead of the game if you will.

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<v Speaker 5>Yeah, there's a lot to unpack in that.

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<v Speaker 8>It is.

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<v Speaker 4>No, No, it's a great question, and you know there's

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<v Speaker 4>a number of questions underneath. But I'd say the biggest

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<v Speaker 4>thing is if you think about how people choose credit cards,

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<v Speaker 4>it is not based on the interest rate. Yeah right,

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<v Speaker 4>it's my Skymiles card or whatever, my retail store card.

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<v Speaker 4>I'm going to get rewards for this. I don't even

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<v Speaker 4>know what the interest rate is, or it's a promotional

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<v Speaker 4>rate that resets, So that's one, they don't choose based

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<v Speaker 4>on that. Half of the people don't revolve on the card.

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<v Speaker 4>They're collecting these rewards. Yeah, but they're not carrying a balance. Well,

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<v Speaker 4>guess who's paying for that. All the people that are

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<v Speaker 4>carrying a balance. Those people don't know what their rates are.

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<v Speaker 4>The research we've done is half of all customers don't

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<v Speaker 4>say they don't know the interest rate on their credit cards,

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<v Speaker 4>and the half that say they do, more than half

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<v Speaker 4>of them are wrong. They think they know their rate,

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<v Speaker 4>but they don't, right. And so cards have been able

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<v Speaker 4>and one of the big resets with the cards was

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<v Speaker 4>was driven by the Card Act, which limited how much

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<v Speaker 4>cards could increase rates, so they factored in higher rates.

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<v Speaker 1>I just want to jump in real quick. We are

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<v Speaker 1>speaking with Scott Sanborn, CEO of a lending club. He's

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<v Speaker 1>been CEO for close to a decade. We also have

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<v Speaker 1>here with us Hermann Chan. He's Bloomberg Intelligence senior analyst

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<v Speaker 1>for US regional banks.

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<v Speaker 6>Thanks.

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<v Speaker 7>I wanted to follow up with you, Scott on some

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<v Speaker 7>of the medium term expectations you laid out an Investor Day.

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<v Speaker 7>You talked about doubling loan originations. We're talking about eighteen

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<v Speaker 7>to twenty billion dollars a year. What are some of

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<v Speaker 7>the levers to get you to that level? You mentioned

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<v Speaker 7>use cases? Maybe talk about home improvement as a use case,

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<v Speaker 7>and how do you maintain solid credit quality as you

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<v Speaker 7>ramp up?

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<v Speaker 3>And an improvement is something you're getting into, right.

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<v Speaker 5>That's right, yep.

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<v Speaker 4>So first and foremost is as I mentioned, you know,

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<v Speaker 4>credit card refining people out of their credit card debt

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<v Speaker 4>into a fixed rate, lower rate.

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<v Speaker 5>Loan is number one use case.

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<v Speaker 4>It's it's about eighty eighty percent of what we do.

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<v Speaker 4>That market is the largest it's ever been. There's one

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<v Speaker 4>point three.

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<v Speaker 3>Trillion eighty percent of what you do.

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<v Speaker 6>Is that?

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<v Speaker 9>Wow?

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<v Speaker 3>Go ahead?

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<v Speaker 4>Sorry, So that is you know, one point three trillion

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<v Speaker 4>in balance is priced at really really high rates. We

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<v Speaker 4>you know, when the rate environment shifted and the inflationary

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<v Speaker 4>pressure shifted, we pulled back on a lot of our marketing.

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<v Speaker 4>So we're currently running today at sort of below our

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<v Speaker 4>historical volumes. So we're just going back into that market,

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<v Speaker 4>turning back on marketing channels that we had turned off.

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<v Speaker 4>And then the other areas. You know, personals can be

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<v Speaker 4>used literally for anything, right, and before credit cards came

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<v Speaker 4>around and came to be, they were the dominant way

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<v Speaker 4>consumers at access you know.

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<v Speaker 5>Credit for everyday need.

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<v Speaker 4>So we have a major purchase finance business that's growing today,

0:11:06.840 --> 0:11:10.560
<v Speaker 4>call it fifty plus percent year on year. That's allowing

0:11:10.640 --> 0:11:16.520
<v Speaker 4>things like elective medical procedures, you know, lay six races

0:11:16.520 --> 0:11:20.319
<v Speaker 4>for your kid, you know, all kinds of procedure of

0:11:20.400 --> 0:11:24.240
<v Speaker 4>fertility treatments, teeth implants, so things that insurance doesn't pay

0:11:24.280 --> 0:11:26.120
<v Speaker 4>for but you want.

0:11:25.960 --> 0:11:27.440
<v Speaker 5>To do and you want to do right away.

0:11:28.600 --> 0:11:32.040
<v Speaker 4>Private school education it's another one. So home improvement is

0:11:32.080 --> 0:11:35.679
<v Speaker 4>sort of a next adjacency. People right now are staying

0:11:35.679 --> 0:11:38.120
<v Speaker 4>in their homes longer. You know, seventy five percent of Americans,

0:11:38.120 --> 0:11:41.480
<v Speaker 4>their mortgage rate is under five percent. They're not going anywhere,

0:11:42.280 --> 0:11:44.960
<v Speaker 4>and the homes are getting older. So the homes need

0:11:45.000 --> 0:11:47.520
<v Speaker 4>to be invested in, they need to be improved. So

0:11:48.000 --> 0:11:54.000
<v Speaker 4>effectively enabling home improvement through an unsecured loan, where again

0:11:54.520 --> 0:11:56.600
<v Speaker 4>we are controlling the use of proceeds. We can pay

0:11:56.640 --> 0:11:59.840
<v Speaker 4>the supplier, we can pay the contractor. We've got the

0:11:59.840 --> 0:12:04.200
<v Speaker 4>capability through an acquisition we announced to you know, disperse

0:12:04.280 --> 0:12:06.480
<v Speaker 4>this in phases to multiple parties.

0:12:07.240 --> 0:12:10.400
<v Speaker 5>So we're really excited to kick that off.

0:12:10.760 --> 0:12:14.800
<v Speaker 4>Consumer doing okay, I'd say the consumer we serve is

0:12:15.240 --> 0:12:18.280
<v Speaker 4>demonstrating themselves to be remarkably resilient.

0:12:19.760 --> 0:12:20.160
<v Speaker 2>That a lot.

0:12:20.280 --> 0:12:25.160
<v Speaker 4>It's a drinking game, but we'll acknowledge the sentiment isn't great.

0:12:25.480 --> 0:12:28.559
<v Speaker 3>Are thanks to Scott Sanborn, chief executive officer of Lending Club,

0:12:28.640 --> 0:12:31.640
<v Speaker 3>alongside our own Herman Chan. He is Bloomberg Intelligence Senior

0:12:31.679 --> 0:12:35.120
<v Speaker 3>Analyst for US regional banks. Coming up the split mood

0:12:35.320 --> 0:12:40.400
<v Speaker 3>around private credit soaring, inflows rising risks, lots of questions.

0:12:40.600 --> 0:12:42.600
<v Speaker 10>One of the things to look out for is one

0:12:42.640 --> 0:12:44.640
<v Speaker 10>of the questions. I think that we all talk about

0:12:44.640 --> 0:12:45.800
<v Speaker 10>our valuation marks.

0:12:46.400 --> 0:12:46.559
<v Speaker 11>Right.

0:12:46.800 --> 0:12:51.160
<v Speaker 10>Is there transparency? Is there not transparency? I always tell

0:12:51.200 --> 0:12:53.960
<v Speaker 10>people to ask them what is your valuation methodology?

0:12:54.120 --> 0:12:56.959
<v Speaker 3>Christina Lee of oak Tree Capital Management joins us. Next,

0:12:57.240 --> 0:13:09.400
<v Speaker 3>you're listening to Bloomberg Business Week. This is bloom.

0:13:04.800 --> 0:13:08.600
<v Speaker 2>You are listening to the Bloomberg Business Weekdaily Podcast. Catch

0:13:08.679 --> 0:13:11.840
<v Speaker 2>us live weekday afternoons from two to five pm Eastern

0:13:12.040 --> 0:13:15.119
<v Speaker 2>Listen on Apple CarPlay and Android Auto with the Bloomberg

0:13:15.160 --> 0:13:18.040
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0:13:18.800 --> 0:13:22.160
<v Speaker 3>In a recent opinion piece for Bloomberg, Apollo Global Management

0:13:22.280 --> 0:13:25.160
<v Speaker 3>CEO Mark Rowan argued that much of the fear around

0:13:25.200 --> 0:13:28.960
<v Speaker 3>private credit is based on myths that the core of

0:13:29.000 --> 0:13:33.560
<v Speaker 3>this market remains high quality and relatively safe. Even so,

0:13:33.880 --> 0:13:37.640
<v Speaker 3>not everyone is so confident. Bloomberg Opinion columnist Paul Davies

0:13:37.840 --> 0:13:40.520
<v Speaker 3>argues that the lack of transparency in private credit is

0:13:40.559 --> 0:13:43.760
<v Speaker 3>one reason that investors could be more fearful. He goes

0:13:43.800 --> 0:13:46.079
<v Speaker 3>on to say that the outlook for repayment problems in

0:13:46.160 --> 0:13:50.000
<v Speaker 3>bankruptcies isn't great and that in fact, it's getting worse.

0:13:50.360 --> 0:13:52.400
<v Speaker 3>Needless to say, a lot of questions have emerged in

0:13:52.440 --> 0:13:55.240
<v Speaker 3>recent weeks about private credit. It all really goes back

0:13:55.280 --> 0:13:58.600
<v Speaker 3>to that JP Morgan earnings call back in October, when

0:13:58.640 --> 0:14:01.760
<v Speaker 3>the head of JP Morgan, Jamie Diamond, made that comment

0:14:01.800 --> 0:14:04.960
<v Speaker 3>about more cockroaches being out there, kind of tapping into

0:14:05.000 --> 0:14:07.800
<v Speaker 3>some of the concerns about the private lending world, the

0:14:07.800 --> 0:14:10.600
<v Speaker 3>private credit world, the financial landscape, that there could be

0:14:10.600 --> 0:14:11.640
<v Speaker 3>more problems.

0:14:11.240 --> 0:14:13.480
<v Speaker 12>Out there, like you should assume that every something has

0:14:13.480 --> 0:14:19.119
<v Speaker 12>we scour all process, all procedures, all underrunning all everything,

0:14:19.880 --> 0:14:22.320
<v Speaker 12>and you know, we think we're okay and other stuff.

0:14:23.280 --> 0:14:26.360
<v Speaker 12>My antenna goes up with leaves like that happened, and

0:14:26.800 --> 0:14:28.720
<v Speaker 12>I should I shouldn't say this, but when you see

0:14:28.720 --> 0:14:32.200
<v Speaker 12>one cockroach, they're probably more, you know, and so we

0:14:32.200 --> 0:14:35.040
<v Speaker 12>we should everyone should be four more than this one.

0:14:35.200 --> 0:14:38.360
<v Speaker 3>This past week, we leaned on Christina Lee, managing director

0:14:38.400 --> 0:14:41.240
<v Speaker 3>and co portfolio manager for oak Tree Capital Management's US

0:14:41.320 --> 0:14:43.600
<v Speaker 3>private debt strategy, for some insight.

0:14:44.120 --> 0:14:46.800
<v Speaker 10>I think it's been called the Great cockroa chores, you

0:14:46.880 --> 0:14:49.960
<v Speaker 10>name it. I think one of the issues that I

0:14:50.000 --> 0:14:53.280
<v Speaker 10>think people are having is there's been some high profile

0:14:53.320 --> 0:14:56.360
<v Speaker 10>bankruptcies that I've happed recently, and people are saying, is

0:14:56.400 --> 0:15:00.240
<v Speaker 10>this systemic? Is this a pattern of what's next? I

0:15:00.280 --> 0:15:02.120
<v Speaker 10>think sometimes you do have to take a step back

0:15:02.120 --> 0:15:05.760
<v Speaker 10>and remember we're doing sub investment grade credit. You are

0:15:05.920 --> 0:15:09.120
<v Speaker 10>taking risk. There will be defaults, there will be restructurings.

0:15:09.200 --> 0:15:12.280
<v Speaker 10>You don't get eight to nine percent all in yields

0:15:12.520 --> 0:15:13.640
<v Speaker 10>by not taking risk.

0:15:14.640 --> 0:15:19.320
<v Speaker 3>Okay. So having said that, when you guys, especially you know,

0:15:19.720 --> 0:15:22.720
<v Speaker 3>in terms of private credit, I think what really tripped

0:15:22.840 --> 0:15:25.480
<v Speaker 3>a lot of investors or investments up in the private world,

0:15:25.600 --> 0:15:28.000
<v Speaker 3>private credit, private equity for that matter, is that there

0:15:28.000 --> 0:15:30.480
<v Speaker 3>weren't the exits that were normally there. Right, We've seen

0:15:30.520 --> 0:15:32.920
<v Speaker 3>them pushed off, and I think it's starting to come back,

0:15:33.200 --> 0:15:36.200
<v Speaker 3>but then you had terms renegotiated. You just like all

0:15:36.240 --> 0:15:38.360
<v Speaker 3>these things started to happen, and you just wonder whether

0:15:38.360 --> 0:15:40.840
<v Speaker 3>it gets a little bit fuzzier and that there is

0:15:40.880 --> 0:15:43.560
<v Speaker 3>more opportunities or more touch points for things to come

0:15:43.640 --> 0:15:46.640
<v Speaker 3>undone roll that in and how we should be thinking

0:15:46.640 --> 0:15:47.680
<v Speaker 3>about that part of it.

0:15:48.240 --> 0:15:51.080
<v Speaker 10>I think defaults have been very, very low in private credit,

0:15:51.480 --> 0:15:54.680
<v Speaker 10>and if you were to look at various managers, their

0:15:54.760 --> 0:15:58.080
<v Speaker 10>loss ratios, et ceter, default rates would probably all be

0:15:58.280 --> 0:16:03.000
<v Speaker 10>relatively similar. And that's because private credit hasn't really been

0:16:03.080 --> 0:16:04.320
<v Speaker 10>through a downturn yet.

0:16:04.400 --> 0:16:04.560
<v Speaker 11>Right.

0:16:04.680 --> 0:16:06.960
<v Speaker 10>The advent of the class when it really started booming

0:16:07.080 --> 0:16:09.920
<v Speaker 10>was maybe ten years ago. I think COVID was too short.

0:16:10.280 --> 0:16:12.920
<v Speaker 10>I think what you're seeing right now also is defaults

0:16:12.920 --> 0:16:15.800
<v Speaker 10>will likely rise because a lot of these bars put

0:16:15.800 --> 0:16:19.040
<v Speaker 10>in capital structures when it was a zero interest rate environment,

0:16:19.120 --> 0:16:21.280
<v Speaker 10>which is you know, now it's higher for longer, and

0:16:21.320 --> 0:16:25.440
<v Speaker 10>I think that's why you're seeing defaults and some cracks emerge.

0:16:25.520 --> 0:16:28.000
<v Speaker 3>Does it get worse though, because you're right, an investment

0:16:28.080 --> 0:16:30.840
<v Speaker 3>in a zero rate where money costs nothing is very

0:16:30.840 --> 0:16:33.960
<v Speaker 3>different from where we are today, right. It's just the

0:16:34.000 --> 0:16:36.760
<v Speaker 3>business dynamics and the financial dynamics of a deal looks

0:16:36.880 --> 0:16:41.160
<v Speaker 3>very different. So do we see more cracks going forward?

0:16:41.240 --> 0:16:44.440
<v Speaker 3>Is Jamie diamond Wright that there's never just one cockroach.

0:16:45.080 --> 0:16:47.400
<v Speaker 10>I think you likely will see some cracks, but what

0:16:47.480 --> 0:16:49.800
<v Speaker 10>will be dependent is the cracks have been massed, the

0:16:49.840 --> 0:16:52.160
<v Speaker 10>cracks have been around for a year or two. Is

0:16:52.240 --> 0:16:55.640
<v Speaker 10>there's a lot of liquidity in private credit and even

0:16:55.680 --> 0:16:59.440
<v Speaker 10>in private equity. They weren't necessarily deploying in new investments,

0:16:59.440 --> 0:17:01.560
<v Speaker 10>but they were helping the resisting investments.

0:17:02.480 --> 0:17:04.840
<v Speaker 3>Forgive me for about when does too much liquidity, though,

0:17:04.920 --> 0:17:08.560
<v Speaker 3>become a problem where you're chasing after there's so much

0:17:08.600 --> 0:17:13.000
<v Speaker 3>more folks involved in the private market world, private credit,

0:17:13.040 --> 0:17:16.240
<v Speaker 3>private equity, and when there's a lot of money around,

0:17:16.320 --> 0:17:18.440
<v Speaker 3>it's like people are chasing deals and maybe more likely

0:17:18.480 --> 0:17:20.560
<v Speaker 3>to take on even more risks. So when does it

0:17:20.600 --> 0:17:22.920
<v Speaker 3>get messy or does it not? In this world, maybe

0:17:22.960 --> 0:17:23.679
<v Speaker 3>it's something different.

0:17:24.000 --> 0:17:27.120
<v Speaker 10>I think right now, what you're seeing is there's still

0:17:27.160 --> 0:17:30.320
<v Speaker 10>a supply demand imbalance. As you had mentioned, there's less exits,

0:17:30.359 --> 0:17:33.480
<v Speaker 10>there's less M and A, and so private credit dry

0:17:33.520 --> 0:17:37.720
<v Speaker 10>powder has increased. But if we were to look at

0:17:37.880 --> 0:17:40.560
<v Speaker 10>kind of the exit piece that private equity needs to

0:17:40.600 --> 0:17:43.200
<v Speaker 10>do M and A should increase starting in twenty twenty six,

0:17:43.440 --> 0:17:47.360
<v Speaker 10>and that supply demand imbalance should lessen. But right now,

0:17:47.400 --> 0:17:50.439
<v Speaker 10>what you're seeing is there's really an imbalance right now,

0:17:50.440 --> 0:17:52.920
<v Speaker 10>and so you are seeing that competitive nature of private credit.

0:17:52.960 --> 0:17:55.840
<v Speaker 10>And does that mean looser underwriting standards a lot of time? Yes,

0:17:56.119 --> 0:17:56.680
<v Speaker 10>would you do it?

0:17:57.160 --> 0:18:00.639
<v Speaker 1>Howard Marx, the co chairman principal co found under of

0:18:00.720 --> 0:18:04.080
<v Speaker 1>oak Tree Capital Management, out just last month, that was

0:18:04.320 --> 0:18:09.920
<v Speaker 1>in the beginning of November, with a traditionally long memo

0:18:10.160 --> 0:18:13.080
<v Speaker 1>about private credit, but in bold on the second page

0:18:13.080 --> 0:18:15.639
<v Speaker 1>he writes, so, no, I don't think this is necessarily

0:18:15.640 --> 0:18:18.000
<v Speaker 1>the beginning of a trend. And by the way, it's

0:18:18.000 --> 0:18:22.240
<v Speaker 1>called cockroaches in the coal mine. It's not an indictment

0:18:22.560 --> 0:18:24.680
<v Speaker 1>of the whole sub investment grade debt market or the

0:18:24.720 --> 0:18:28.080
<v Speaker 1>whole private credit market. Rather, it's just a reminder that

0:18:28.200 --> 0:18:31.360
<v Speaker 1>the yield spreads people care about so much are there

0:18:31.400 --> 0:18:35.480
<v Speaker 1>for a reason, because sub investment grade debt entails credit risk.

0:18:36.000 --> 0:18:38.800
<v Speaker 1>You agree, this is essentially just part of investing in

0:18:38.840 --> 0:18:39.600
<v Speaker 1>this type of debt.

0:18:39.840 --> 0:18:43.080
<v Speaker 10>Exactly if you don't take on risk, that usually means

0:18:43.080 --> 0:18:46.119
<v Speaker 10>that you're yielding something lower. Right, it goes hand in hand,

0:18:46.160 --> 0:18:48.600
<v Speaker 10>and I think because we've been in such a benign

0:18:48.680 --> 0:18:50.800
<v Speaker 10>market where that you haven't seen a lot of defaults,

0:18:50.800 --> 0:18:52.920
<v Speaker 10>et cetera. That's why people, I think are surprised.

0:18:53.080 --> 0:18:55.840
<v Speaker 1>So then what's the what are the products or what

0:18:56.040 --> 0:18:59.440
<v Speaker 1>are what's the credit that investors should avoid right now?

0:18:59.480 --> 0:18:59.520
<v Speaker 10>Like?

0:18:59.560 --> 0:19:05.560
<v Speaker 1>How do you separate because of another? A criticism I

0:19:05.560 --> 0:19:07.120
<v Speaker 1>guess you could say is that there's not a lot

0:19:07.160 --> 0:19:11.320
<v Speaker 1>of transparency necessarily with this type of investment, So then

0:19:11.359 --> 0:19:14.080
<v Speaker 1>how do investors know what they should invest in what

0:19:14.119 --> 0:19:15.160
<v Speaker 1>they should stay away from?

0:19:15.560 --> 0:19:17.480
<v Speaker 10>Yeah, I think one of the things to look out

0:19:17.560 --> 0:19:19.639
<v Speaker 10>for is one of the questions. I think that we

0:19:19.680 --> 0:19:23.400
<v Speaker 10>all talk about our valuation works, right, Is there transparency?

0:19:23.440 --> 0:19:27.240
<v Speaker 10>Is there not transparency? I always as tell people to

0:19:27.280 --> 0:19:30.920
<v Speaker 10>ask them what is your valuation methodology? How often are

0:19:30.920 --> 0:19:33.119
<v Speaker 10>you looking at your valuation? Because in the end, we

0:19:33.160 --> 0:19:36.520
<v Speaker 10>are in a private liquid market, there's no mark to market,

0:19:36.560 --> 0:19:39.400
<v Speaker 10>there is no market, and so there is a subjectiveness

0:19:39.440 --> 0:19:43.159
<v Speaker 10>and a judgment on the manager. And I think a

0:19:43.240 --> 0:19:45.800
<v Speaker 10>lot of it is do they mark their investments aggressively

0:19:45.920 --> 0:19:46.840
<v Speaker 10>or are they conservative?

0:19:47.280 --> 0:19:48.119
<v Speaker 8>Right? How do you know?

0:19:48.640 --> 0:19:50.360
<v Speaker 10>I think you have to ask your questions of how

0:19:50.440 --> 0:19:53.040
<v Speaker 10>what methodology. Do do you do you discounted cash flow?

0:19:53.119 --> 0:19:55.000
<v Speaker 10>How much does current field matter?

0:19:55.400 --> 0:19:58.600
<v Speaker 3>But this is where I think about Christina, that a firm,

0:19:58.640 --> 0:20:00.840
<v Speaker 3>whether it's Oak Tree or somebody out, Yes, right, if

0:20:00.840 --> 0:20:03.919
<v Speaker 3>you're you're playing games in terms of evaluations or not

0:20:03.960 --> 0:20:07.480
<v Speaker 3>being so transparent or whatever for your investors, the deals

0:20:07.480 --> 0:20:09.320
<v Speaker 3>aren't going to pay off, right and investors are not

0:20:09.320 --> 0:20:11.040
<v Speaker 3>going to give you any more money. So is that

0:20:11.160 --> 0:20:14.840
<v Speaker 3>kind of a checks and balance in some way in

0:20:14.920 --> 0:20:19.280
<v Speaker 3>terms of ensuring you guys are doing the work like

0:20:19.359 --> 0:20:22.600
<v Speaker 3>they trust a manager. Yeah, and that you guys are

0:20:22.640 --> 0:20:25.480
<v Speaker 3>making sure you have the transparency before you go into a.

0:20:25.520 --> 0:20:28.760
<v Speaker 10>Deal exactly, because if you are way too aggressive and

0:20:28.880 --> 0:20:32.199
<v Speaker 10>all your marks are overinflated, you will have a really

0:20:32.359 --> 0:20:36.480
<v Speaker 10>hard time with your investors, right, right. That is reputation risk.

0:20:36.560 --> 0:20:39.600
<v Speaker 10>And also just inherently, as a creditor, you are always

0:20:39.600 --> 0:20:44.119
<v Speaker 10>worried about kind of what's next, what's the next risk,

0:20:44.200 --> 0:20:47.440
<v Speaker 10>because your upside is getting what's contractually due to you, right,

0:20:47.520 --> 0:20:49.959
<v Speaker 10>So a lot of just inherently as a credit investor,

0:20:50.000 --> 0:20:51.880
<v Speaker 10>you tend to be conservative because.

0:20:51.640 --> 0:20:53.119
<v Speaker 3>That's why it's some you know, and some of the

0:20:53.160 --> 0:20:55.679
<v Speaker 3>conversations we've had in trying to figure out, like there

0:20:55.920 --> 0:20:58.600
<v Speaker 3>are there more cockroaches out there that maybe some of

0:20:58.760 --> 0:21:03.040
<v Speaker 3>what some have said is smaller players that maybe maybe

0:21:03.040 --> 0:21:05.280
<v Speaker 3>don't do as much homework or something that's where we

0:21:05.359 --> 0:21:09.520
<v Speaker 3>might see some problems. Talk to us about the market overall,

0:21:09.960 --> 0:21:13.199
<v Speaker 3>where you guys are finding opportunities right now and what

0:21:13.280 --> 0:21:15.520
<v Speaker 3>kind of kind of opportunities. And I'm curious if it

0:21:15.560 --> 0:21:19.439
<v Speaker 3>tells you kind of what this investment environment. Is it

0:21:19.480 --> 0:21:22.560
<v Speaker 3>a healthy one? Is it a stressed one? Like I'm

0:21:22.560 --> 0:21:23.320
<v Speaker 3>just curious.

0:21:23.600 --> 0:21:26.560
<v Speaker 10>I would say right now it is there's a supply demand,

0:21:26.560 --> 0:21:28.880
<v Speaker 10>a balance, So what does that mean. It's very competitive.

0:21:28.960 --> 0:21:30.639
<v Speaker 10>If you think about the first nine months of the

0:21:30.720 --> 0:21:34.879
<v Speaker 10>year with the tariffs, right with all of the uncertainty,

0:21:35.000 --> 0:21:36.639
<v Speaker 10>M and A went to a screeching halt for the

0:21:36.640 --> 0:21:39.640
<v Speaker 10>most part. Now M and A has kind of come

0:21:39.680 --> 0:21:41.679
<v Speaker 10>back after Labor Day, and so now you're seeing what

0:21:41.680 --> 0:21:43.960
<v Speaker 10>I call a little bit of fomo where you're seeing

0:21:44.000 --> 0:21:47.040
<v Speaker 10>a lot of lenders rush to get deals done. And

0:21:47.119 --> 0:21:49.040
<v Speaker 10>I think this is the time that you want to

0:21:49.080 --> 0:21:51.520
<v Speaker 10>be very selective, you want to be a credit picker,

0:21:51.600 --> 0:21:54.560
<v Speaker 10>because the terms are getting more aggressive. Leverage is going up,

0:21:54.720 --> 0:21:57.640
<v Speaker 10>pricing is going down. And so from like oak Tree's

0:21:57.640 --> 0:22:00.960
<v Speaker 10>philosophy standpoint is, you really need to be elective. It's

0:22:01.720 --> 0:22:03.920
<v Speaker 10>a yellow light. Proceed with caution. You're not going to

0:22:03.920 --> 0:22:06.119
<v Speaker 10>stop investing, but you've got to pick and choose your spots.

0:22:06.960 --> 0:22:10.479
<v Speaker 1>Do you think this type of asset class will end

0:22:10.560 --> 0:22:13.960
<v Speaker 1>up in the four oh one k's of many Americans?

0:22:14.160 --> 0:22:16.960
<v Speaker 10>I think that is I call it the next frontier.

0:22:17.040 --> 0:22:19.359
<v Speaker 10>I think from a technology standpoint, if you think about

0:22:19.359 --> 0:22:22.280
<v Speaker 10>private credit, it's a relative. I'm talking about more sponsored

0:22:22.280 --> 0:22:26.400
<v Speaker 10>direct lending. It's a pretty mature asset class at this point, right, right,

0:22:26.800 --> 0:22:29.800
<v Speaker 10>And I think where you're going to see innovation is

0:22:29.840 --> 0:22:33.399
<v Speaker 10>what I call technologies on reaching new investors or fund construction.

0:22:33.920 --> 0:22:35.680
<v Speaker 10>And so I do think four oh one case will

0:22:35.680 --> 0:22:38.080
<v Speaker 10>be the next horizon. But that's also where private equity

0:22:38.119 --> 0:22:40.680
<v Speaker 10>is also going into, right, And so will that help

0:22:40.960 --> 0:22:42.719
<v Speaker 10>a little bit with the supply demand?

0:22:43.200 --> 0:22:44.560
<v Speaker 3>Yes, rightly right?

0:22:44.680 --> 0:22:46.640
<v Speaker 1>Whether whether people want it or not in their four

0:22:46.640 --> 0:22:47.480
<v Speaker 1>o one k's, I don't know.

0:22:47.720 --> 0:22:50.119
<v Speaker 3>Well, it does though, it creates another demand right for

0:22:50.640 --> 0:22:52.920
<v Speaker 3>what's going on there? Just kind about a minute left?

0:22:52.920 --> 0:22:54.760
<v Speaker 3>Can you can you share with us, I don't know,

0:22:54.800 --> 0:22:57.280
<v Speaker 3>an interesting deal that you recently did I don't know

0:22:57.280 --> 0:22:58.879
<v Speaker 3>how specific you can get, but just give us an

0:22:58.920 --> 0:23:01.480
<v Speaker 3>idea in terms of maybe the type of deal, terms

0:23:01.560 --> 0:23:02.600
<v Speaker 3>or whatever you can share.

0:23:02.760 --> 0:23:05.280
<v Speaker 10>Can't just not about a specific deal, but just what

0:23:05.280 --> 0:23:08.320
<v Speaker 10>we're seeing in the market right now is it's it's

0:23:08.400 --> 0:23:11.560
<v Speaker 10>kinter intuitive, but as the interest rates go lower, you're

0:23:11.600 --> 0:23:14.640
<v Speaker 10>seeing leverage creep up because bars can actually make their

0:23:14.680 --> 0:23:18.040
<v Speaker 10>interest charges now. And so before when interest rates were

0:23:18.119 --> 0:23:20.960
<v Speaker 10>say four percent on sofa, you didn't really see deals

0:23:20.960 --> 0:23:23.800
<v Speaker 10>go over six times, yeah, because otherwise a barro couldn't

0:23:23.800 --> 0:23:26.600
<v Speaker 10>pay their interest. Now it's actually going the other way,

0:23:26.640 --> 0:23:29.879
<v Speaker 10>where you're getting lower yields but higher leverage. And that

0:23:30.040 --> 0:23:32.480
<v Speaker 10>just notes the level of competition. So we're hoping that

0:23:32.520 --> 0:23:34.240
<v Speaker 10>twenty twenty six there will be a little bit more

0:23:34.359 --> 0:23:36.760
<v Speaker 10>balance than deals. Yeah, but that's what we're seeing in

0:23:36.760 --> 0:23:37.119
<v Speaker 10>the moment.

0:23:37.200 --> 0:23:38.440
<v Speaker 1>So does this assume.

0:23:38.119 --> 0:23:40.240
<v Speaker 3>Too, that you think the Fed will continue to rate

0:23:40.600 --> 0:23:43.080
<v Speaker 3>to cut rates even into twenty twenty six.

0:23:43.320 --> 0:23:48.640
<v Speaker 10>I think it all depends on who gets appointed, you.

0:23:48.640 --> 0:23:52.600
<v Speaker 3>Really, So yeah, do you think is it is it

0:23:52.640 --> 0:23:54.879
<v Speaker 3>a done thing that if if it's Kevin has it

0:23:54.960 --> 0:23:56.800
<v Speaker 3>that you can assume that there'll be lower rates. Just

0:23:56.840 --> 0:23:57.800
<v Speaker 3>got about thirty.

0:23:57.520 --> 0:24:00.000
<v Speaker 10>Seconds I'm not going to make an assumption around it,

0:24:00.119 --> 0:24:02.920
<v Speaker 10>but we all have an understanding wort the administration wants

0:24:03.119 --> 0:24:04.280
<v Speaker 10>is lower rates.

0:24:04.800 --> 0:24:05.960
<v Speaker 3>Right, interesting time.

0:24:05.840 --> 0:24:08.360
<v Speaker 10>And we'll see where the underlying economy also says. We'll

0:24:08.560 --> 0:24:11.760
<v Speaker 10>hopefully well also dictate where the race of neflee land right.

0:24:11.640 --> 0:24:13.320
<v Speaker 3>That the FED sticks to the band aid and what

0:24:13.400 --> 0:24:15.879
<v Speaker 3>needs to be done. Thank you so much, really appreciate it.

0:24:15.960 --> 0:24:19.800
<v Speaker 3>Christina Lee, Managing director and co portfolio manager for US

0:24:19.840 --> 0:24:23.440
<v Speaker 3>Private debt Strategy over at oak Tree Capital Management. Joining

0:24:23.520 --> 0:24:25.560
<v Speaker 3>us right here in our Bloomberg Interactive Broker studio.

0:24:27.200 --> 0:24:31.080
<v Speaker 2>This is the Bloomberg Business Week Daily Podcast. Listen live

0:24:31.160 --> 0:24:34.040
<v Speaker 2>each weekday starting at two pm Eastern on Apple car

0:24:34.160 --> 0:24:36.960
<v Speaker 2>Play and the Android Auto with the Bloomberg Business app.

0:24:37.040 --> 0:24:39.800
<v Speaker 2>You can also listen live on Amazon Alexa from our

0:24:39.840 --> 0:24:44.000
<v Speaker 2>flagship New York station, Just Say Alexa played Bloomberg eleven thirty.

0:24:45.160 --> 0:24:47.720
<v Speaker 3>This past week, we got an update about the Trump

0:24:47.760 --> 0:24:51.119
<v Speaker 3>administration ending a pay incentive program intended to hire and

0:24:51.160 --> 0:24:55.639
<v Speaker 3>retain experts in the federal government's primary civilian cybersecurity agency,

0:24:55.720 --> 0:24:59.879
<v Speaker 3>which has already been depleted by firings, resignations, and reassignments.

0:25:00.200 --> 0:25:04.320
<v Speaker 3>The program, known as the Cybersecurity Retention Incentive program will

0:25:04.320 --> 0:25:07.080
<v Speaker 3>be eliminated in twenty twenty six and replaced with a

0:25:07.160 --> 0:25:12.240
<v Speaker 3>different incentive program called the Cybersecurity Talent Management System. Cybersecurity

0:25:12.240 --> 0:25:14.639
<v Speaker 3>experts warned that ending the extra pay will lead to

0:25:14.680 --> 0:25:18.240
<v Speaker 3>more departures at the agency, further weakening the federal government's

0:25:18.280 --> 0:25:22.320
<v Speaker 3>defenses against cyber attacks, with some employees facing a significant

0:25:22.359 --> 0:25:24.520
<v Speaker 3>pay cut of as much as twenty five percent. That

0:25:24.640 --> 0:25:29.080
<v Speaker 3>story on the Bloomberg. We know that cybersecurity experts have

0:25:29.119 --> 0:25:32.320
<v Speaker 3>worn for years now that the rise of artificial intelligence

0:25:32.680 --> 0:25:36.080
<v Speaker 3>and large language models will radically transform the way hackers

0:25:36.119 --> 0:25:39.560
<v Speaker 3>operate and make devastating breaches easier to pull off, whether

0:25:39.600 --> 0:25:42.400
<v Speaker 3>it's in the private or public sectors. Just last month,

0:25:42.480 --> 0:25:45.480
<v Speaker 3>AI developer Anthropics said that it disrupted what it described

0:25:45.480 --> 0:25:49.719
<v Speaker 3>as a highly sophisticated AI led espionage campaign from China

0:25:50.040 --> 0:25:53.960
<v Speaker 3>that use the company's clawed chatbot. Thwarting cyber risks of

0:25:54.000 --> 0:25:56.919
<v Speaker 3>all kinds is the world of cloud security companies. Zscaler.

0:25:57.280 --> 0:25:59.760
<v Speaker 3>The company released its operating results for its fiscal twenty

0:25:59.760 --> 0:26:03.439
<v Speaker 3>two twenty six first quarter, which revealed accelerating revenue growth

0:26:03.480 --> 0:26:06.240
<v Speaker 3>on the back of staring demand for its products. However,

0:26:06.560 --> 0:26:09.040
<v Speaker 3>the stock is still down roughly thirty percent from its

0:26:09.080 --> 0:26:11.919
<v Speaker 3>twenty twenty one record high, when it reached what some

0:26:12.119 --> 0:26:15.639
<v Speaker 3>analysts call an unsustainable valuation during a frenzy in the

0:26:15.680 --> 0:26:18.520
<v Speaker 3>tech market. For more on the company the outlook in

0:26:18.560 --> 0:26:22.640
<v Speaker 3>the world of cybersecurity, we caught up with zscalerx cooj Chottery.

0:26:22.920 --> 0:26:26.480
<v Speaker 3>Also joining our conversation, Bloomberg Intelligence Global head of Technology

0:26:26.520 --> 0:26:27.760
<v Speaker 3>Research man Deep Sing.

0:26:28.119 --> 0:26:29.760
<v Speaker 8>We had an outstanding quarter.

0:26:30.280 --> 0:26:34.479
<v Speaker 13>Our arr growth twenty six percent, revenue growth twenty six percent,

0:26:34.760 --> 0:26:38.440
<v Speaker 13>free cash flow margin fifty two percent, operating margin twenty

0:26:38.440 --> 0:26:42.320
<v Speaker 13>two percent. We beat all the metrics that Wall Street

0:26:42.880 --> 0:26:46.680
<v Speaker 13>was looking for. In fact, if you take our free

0:26:46.680 --> 0:26:50.080
<v Speaker 13>casual margin and add it to our revenue growth, that's

0:26:50.119 --> 0:26:53.679
<v Speaker 13>seventy eight percent. That beats the rule of forty that

0:26:53.800 --> 0:26:57.960
<v Speaker 13>many investors look for very very well. And this is

0:26:58.040 --> 0:27:01.960
<v Speaker 13>at scale of three billion dogs or higher. There are

0:27:02.040 --> 0:27:06.760
<v Speaker 13>only about five pure play enterprise SaaS companies that are

0:27:06.800 --> 0:27:10.240
<v Speaker 13>in that unique class, so we're done extremely well. We

0:27:10.280 --> 0:27:12.840
<v Speaker 13>are very proud of what we delivered and be passed

0:27:13.359 --> 0:27:17.120
<v Speaker 13>a meaningful beat. We did and raised our annual target,

0:27:17.960 --> 0:27:20.760
<v Speaker 13>so I think we're very pleased with it. I think

0:27:21.119 --> 0:27:23.440
<v Speaker 13>investors get it wrong from time to time.

0:27:23.600 --> 0:27:24.800
<v Speaker 8>This is one of those times.

0:27:25.480 --> 0:27:27.560
<v Speaker 3>That's what I's going to ask you know what, you

0:27:27.560 --> 0:27:29.639
<v Speaker 3>think investors just got it wrong, because I mean, thirteen

0:27:29.680 --> 0:27:32.160
<v Speaker 3>percent is a pretty big hit. So you think, I mean,

0:27:32.880 --> 0:27:36.719
<v Speaker 3>that's not like them wavering at all. They really wanted

0:27:36.760 --> 0:27:40.440
<v Speaker 3>more from you guys. I mean the expectations were certainly high.

0:27:40.960 --> 0:27:44.600
<v Speaker 13>Look, markets do what they do. I have one focus,

0:27:44.800 --> 0:27:49.879
<v Speaker 13>keep on innovating and serving our customers. And those innovations

0:27:49.880 --> 0:27:53.080
<v Speaker 13>started with zero trust architecture, which has changed the world

0:27:53.200 --> 0:27:57.159
<v Speaker 13>of old school firewalls and VPNs and now as a

0:27:57.480 --> 0:28:01.359
<v Speaker 13>security is coming a securities become a big concern and

0:28:01.560 --> 0:28:04.680
<v Speaker 13>zero trust that we pioneered is the foundation of it.

0:28:05.160 --> 0:28:10.000
<v Speaker 13>So we have amazing interest from our customers. That's why

0:28:10.000 --> 0:28:11.200
<v Speaker 13>we're able to deliver.

0:28:10.960 --> 0:28:11.960
<v Speaker 8>These strong numbers.

0:28:12.200 --> 0:28:15.840
<v Speaker 13>Over forty five percent Fortune five hundred companies trust us,

0:28:16.080 --> 0:28:17.000
<v Speaker 13>depend upon us.

0:28:17.200 --> 0:28:18.959
<v Speaker 6>So I'm very polish about our future.

0:28:19.480 --> 0:28:22.959
<v Speaker 11>So talking about AI security, I mean, you have a

0:28:23.000 --> 0:28:28.120
<v Speaker 11>business model that's reliant on companies hiring more people and

0:28:28.200 --> 0:28:31.440
<v Speaker 11>you have a c based model. How does that change

0:28:31.480 --> 0:28:35.239
<v Speaker 11>with AI security? Because AI, you know, what we are

0:28:35.240 --> 0:28:37.520
<v Speaker 11>seeing out there is more consumption based so how does

0:28:37.560 --> 0:28:39.520
<v Speaker 11>that impact you and your business?

0:28:40.800 --> 0:28:44.520
<v Speaker 13>It's a good question. So we started out with bringing

0:28:44.640 --> 0:28:48.480
<v Speaker 13>zero trust for users, so users can access applications without

0:28:48.560 --> 0:28:52.320
<v Speaker 13>being on the company network, and natural pricing for that

0:28:53.000 --> 0:28:56.080
<v Speaker 13>is user based. Let me move the model to the

0:28:56.560 --> 0:29:00.600
<v Speaker 13>our architecture. The next thing, how about zero trust communication

0:29:00.720 --> 0:29:05.120
<v Speaker 13>for workloads cloud workloads. That's actually based on number of

0:29:05.200 --> 0:29:08.600
<v Speaker 13>workloads and actually amount of traffic, so it's not just

0:29:08.760 --> 0:29:13.120
<v Speaker 13>user based. If you think about a security, there are

0:29:13.320 --> 0:29:16.640
<v Speaker 13>many facets of a security. What one of the biggest

0:29:16.680 --> 0:29:20.719
<v Speaker 13>things our customers look for is as every company starts

0:29:20.800 --> 0:29:24.959
<v Speaker 13>using a lot of agents. These agents are some like people.

0:29:25.680 --> 0:29:28.200
<v Speaker 13>They need to access their applications, they need to talk

0:29:28.240 --> 0:29:32.320
<v Speaker 13>to other agents. So we are extending our zero trust

0:29:32.400 --> 0:29:36.000
<v Speaker 13>exchange that are designed for users and workloads and branches

0:29:36.520 --> 0:29:41.040
<v Speaker 13>now to agentic exchange so that right agent can talk

0:29:41.080 --> 0:29:45.400
<v Speaker 13>to right agent and right application. So obviously there's an

0:29:45.400 --> 0:29:50.200
<v Speaker 13>opportunity for us to secure that communication. Yes, the number

0:29:50.200 --> 0:29:54.320
<v Speaker 13>of users may not grow significantly, but I believe every

0:29:54.400 --> 0:29:59.040
<v Speaker 13>company will have scores of agents for every single employee

0:29:59.320 --> 0:30:01.880
<v Speaker 13>and they need to be secured and we are extremely

0:30:02.000 --> 0:30:03.479
<v Speaker 13>well positioned to handle that.

0:30:03.840 --> 0:30:06.800
<v Speaker 11>And talking about agents, it sounds like one of your

0:30:06.920 --> 0:30:13.560
<v Speaker 11>biggest competitors is doubling down on observability and identity, especially

0:30:13.600 --> 0:30:16.320
<v Speaker 11>on the browser side, as an area of focus for

0:30:16.480 --> 0:30:19.040
<v Speaker 11>agent take AI is that something you feel is very

0:30:19.040 --> 0:30:20.880
<v Speaker 11>important to roll out the agents.

0:30:22.880 --> 0:30:28.040
<v Speaker 13>So some companies try to go and buy many companies

0:30:28.800 --> 0:30:32.920
<v Speaker 13>to create a collection of things. We are very focused

0:30:32.960 --> 0:30:36.000
<v Speaker 13>on what we want. We will focused on zero trust

0:30:36.560 --> 0:30:42.120
<v Speaker 13>and then we focused on AI. Regarding observability, we actually

0:30:42.160 --> 0:30:45.720
<v Speaker 13>do observability for the areas that matter to our customers.

0:30:46.120 --> 0:30:50.920
<v Speaker 13>We sit between the user and the application. So today

0:30:51.080 --> 0:30:54.320
<v Speaker 13>we have a sizable business, hundreds of millions of dollar

0:30:54.440 --> 0:30:58.840
<v Speaker 13>business with the product we call Zeskin Digital Experience, where

0:30:58.880 --> 0:31:01.760
<v Speaker 13>we can tell our customers if any user is having

0:31:01.840 --> 0:31:05.600
<v Speaker 13>any performance issues as they try to access those applications.

0:31:05.880 --> 0:31:10.520
<v Speaker 13>It's integrated with a platform. While many companies have many

0:31:10.600 --> 0:31:14.880
<v Speaker 13>point products and they are separate, we like to have

0:31:15.040 --> 0:31:18.560
<v Speaker 13>integrated platform that serves our customers. So we not only

0:31:18.760 --> 0:31:23.400
<v Speaker 13>provide secure and reliable experience, we make sure that it

0:31:23.440 --> 0:31:26.400
<v Speaker 13>is fast and you can trouble shoot those things. But

0:31:26.720 --> 0:31:30.680
<v Speaker 13>I'm not going into broad observability, which has become a

0:31:30.720 --> 0:31:34.479
<v Speaker 13>broad area. We are focused on the areas that are

0:31:34.520 --> 0:31:36.760
<v Speaker 13>relevant to our customers.

0:31:36.520 --> 0:31:40.240
<v Speaker 11>And identity is that something you care about. The identity

0:31:40.240 --> 0:31:40.840
<v Speaker 11>on the browser.

0:31:42.280 --> 0:31:47.760
<v Speaker 13>Identity is important. Think about identity for users. We have

0:31:47.880 --> 0:31:51.360
<v Speaker 13>been working from day one with all leading ID provider

0:31:51.680 --> 0:31:55.440
<v Speaker 13>for users or whether it's Microsoft and oct and others.

0:31:55.920 --> 0:31:59.479
<v Speaker 13>Now when it comes to identity of agents, I believe

0:31:59.480 --> 0:32:05.960
<v Speaker 13>they'll be any contenders Microsoft, Google, Aws octors of the world.

0:32:06.440 --> 0:32:11.040
<v Speaker 13>Our philosophy is to federate those identity providers use that

0:32:11.160 --> 0:32:14.920
<v Speaker 13>identity and we are the zero trust exchange, the switchboard

0:32:15.160 --> 0:32:18.920
<v Speaker 13>to make sure the right AI agent talks to right agent.

0:32:19.280 --> 0:32:20.160
<v Speaker 8>In this world.

0:32:20.440 --> 0:32:23.600
<v Speaker 13>I do not need to own everything. I need to

0:32:23.640 --> 0:32:26.000
<v Speaker 13>do some of the things I do the best and

0:32:26.840 --> 0:32:31.959
<v Speaker 13>integrate with partners with proper API integration so our customers

0:32:32.000 --> 0:32:35.920
<v Speaker 13>get the biggest benefit. We believe in doing a few things,

0:32:35.920 --> 0:32:39.080
<v Speaker 13>but do them extremely well and partner with others.

0:32:39.640 --> 0:32:41.400
<v Speaker 3>So I do feel like we're all learning as we go.

0:32:41.480 --> 0:32:43.280
<v Speaker 3>And of course man Deep and Jay, you guys are

0:32:43.320 --> 0:32:46.920
<v Speaker 3>ahead of us in a big way. But when they

0:32:47.000 --> 0:32:49.920
<v Speaker 3>talk Man Deep about zero trust, this never trust, always verify.

0:32:50.040 --> 0:32:53.120
<v Speaker 3>I think about digital touch points thinking that there are

0:32:53.120 --> 0:32:56.040
<v Speaker 3>threats within an organization and outside, and you've got to

0:32:56.040 --> 0:32:57.360
<v Speaker 3>make sure there's security everywhere.

0:32:57.480 --> 0:32:59.800
<v Speaker 11>Yeah, no matter where you are, and that's where you

0:32:59.880 --> 0:33:03.200
<v Speaker 11>know sase is a term that gets thrown a lot,

0:33:03.280 --> 0:33:06.600
<v Speaker 11>and z scaler is in the leading position in that

0:33:06.720 --> 0:33:10.360
<v Speaker 11>magic quadrant. So I have one other question J for you. So,

0:33:10.920 --> 0:33:13.719
<v Speaker 11>given the amount of data in the world of security,

0:33:13.760 --> 0:33:17.160
<v Speaker 11>and you know you guys generate trillions of data points,

0:33:17.520 --> 0:33:19.880
<v Speaker 11>will the security world have its own LELLM.

0:33:22.000 --> 0:33:23.440
<v Speaker 8>Yes, the answer is yes.

0:33:24.120 --> 0:33:28.400
<v Speaker 13>We are actually working on building our security focused LM

0:33:28.880 --> 0:33:31.720
<v Speaker 13>and I do not need to have the large large

0:33:31.800 --> 0:33:36.800
<v Speaker 13>language model. Security is very focused set of high equality data.

0:33:37.640 --> 0:33:41.880
<v Speaker 13>With over eight thousand customers and forty five percent of

0:33:41.960 --> 0:33:46.200
<v Speaker 13>Fortune fire and companies, we generate over half for trillion

0:33:46.320 --> 0:33:51.680
<v Speaker 13>transaction logs a day. Those logs are anonymized, but they

0:33:51.720 --> 0:33:54.440
<v Speaker 13>can give us an idea of where the threats are

0:33:54.440 --> 0:33:59.560
<v Speaker 13>coming from. We can find a needle huistag and help

0:33:59.680 --> 0:34:00.920
<v Speaker 13>all of for customers.

0:34:01.200 --> 0:34:03.280
<v Speaker 8>So AI is only.

0:34:03.080 --> 0:34:05.960
<v Speaker 13>As good as the data that powers it, and we

0:34:06.000 --> 0:34:09.480
<v Speaker 13>have the best data and we believe we can help

0:34:09.600 --> 0:34:13.600
<v Speaker 13>identify some of these threats in almost near real time

0:34:14.160 --> 0:34:17.400
<v Speaker 13>and provide a closed loop system so that the threats

0:34:17.760 --> 0:34:21.840
<v Speaker 13>can't really exploit our customers and provide them benefit at

0:34:21.880 --> 0:34:25.000
<v Speaker 13>a much faster wayte That's why we have focused on

0:34:25.280 --> 0:34:29.759
<v Speaker 13>AI powered security operations, and our acquisition of Redcarty is

0:34:29.840 --> 0:34:33.000
<v Speaker 13>part of the strategy because they build some very very good,

0:34:33.320 --> 0:34:37.120
<v Speaker 13>egentic AI technology that we're integrating with our platform.

0:34:37.160 --> 0:34:39.200
<v Speaker 1>The use of AI to make the system more robust

0:34:39.280 --> 0:34:42.560
<v Speaker 1>certainly makes sense, but the concern about how AI has

0:34:42.840 --> 0:34:47.200
<v Speaker 1>made the attackers just more robust and the attacks more robust.

0:34:47.320 --> 0:34:51.280
<v Speaker 1>Can you point to specific instances where hackers have actually

0:34:51.400 --> 0:34:54.480
<v Speaker 1>used AI to enhance their attacks and did it work?

0:34:55.920 --> 0:34:58.239
<v Speaker 13>Yes, there are many, many examples. Let me give you

0:34:58.280 --> 0:35:02.520
<v Speaker 13>a few simple ones. Every attack starts by finding your

0:35:02.560 --> 0:35:08.000
<v Speaker 13>attack surface, who where you are and public IP address

0:35:08.200 --> 0:35:12.600
<v Speaker 13>is the starting point. Every firewall, every VPN, every application

0:35:12.840 --> 0:35:16.720
<v Speaker 13>portal is an attack surface. In the past, a hacker

0:35:16.760 --> 0:35:20.439
<v Speaker 13>may have taken weeks to identify it. Now you can

0:35:20.480 --> 0:35:24.480
<v Speaker 13>go to chat GPT and say tell me all the

0:35:24.520 --> 0:35:28.319
<v Speaker 13>firewalls and VPNs that have one abilities and give it

0:35:28.360 --> 0:35:32.240
<v Speaker 13>to me in a nice tablar format. Under sixty seconds,

0:35:32.239 --> 0:35:33.000
<v Speaker 13>you can get that.

0:35:33.680 --> 0:35:34.000
<v Speaker 8>Now.

0:35:34.400 --> 0:35:37.600
<v Speaker 13>The second part hackers would do is these phishing emails.

0:35:38.080 --> 0:35:40.680
<v Speaker 13>Now they can ask AI to say, write an email

0:35:40.719 --> 0:35:45.040
<v Speaker 13>that looks like a cfo's writing style, no typos, make

0:35:45.120 --> 0:35:46.080
<v Speaker 13>it very targeted.

0:35:46.400 --> 0:35:47.239
<v Speaker 1>That's number two.

0:35:47.680 --> 0:35:51.320
<v Speaker 13>Third, hackers are using automation that AI provides.

0:35:52.040 --> 0:35:53.680
<v Speaker 8>Once they are on the network.

0:35:53.840 --> 0:35:58.080
<v Speaker 13>Automation can find the key applications and try to encrypt

0:35:58.120 --> 0:36:01.000
<v Speaker 13>that data. A lot of that is happening. What does

0:36:01.080 --> 0:36:05.080
<v Speaker 13>the skuttter do in this case? Number one, we hide

0:36:05.120 --> 0:36:09.240
<v Speaker 13>your attack surface. Your applications are hidden behind our cloud.

0:36:09.640 --> 0:36:12.200
<v Speaker 13>Bad guys can't even find you. They can find you,

0:36:12.480 --> 0:36:15.480
<v Speaker 13>they can attack you. And the second is owned the network.

0:36:15.520 --> 0:36:19.239
<v Speaker 13>The biggest problem with firewalls and VPNs is right, they're

0:36:19.280 --> 0:36:22.080
<v Speaker 13>trying to protect the castle, and we actually make it

0:36:22.200 --> 0:36:22.800
<v Speaker 13>zero trust.

0:36:23.000 --> 0:36:26.239
<v Speaker 3>Jay, We've got to run. This was so informative and

0:36:26.480 --> 0:36:30.480
<v Speaker 3>so enlightening in terms of AI security. We so appreciate it,

0:36:30.600 --> 0:36:33.759
<v Speaker 3>Jay Todrey, he's founder chairman' CEFZ Scaler and of course

0:36:33.800 --> 0:36:36.040
<v Speaker 3>our own Mandi Singh a bi.

0:36:41.120 --> 0:36:45.120
<v Speaker 2>You're listening to the Bloomberg Business Weekdaily podcast. Catch us

0:36:45.160 --> 0:36:48.640
<v Speaker 2>live weekday afternoons from two to five pm Eastern Listen

0:36:48.680 --> 0:36:52.240
<v Speaker 2>on Apple CarPlay and Android Auto with the Bloomberg Business app,

0:36:52.360 --> 0:36:53.799
<v Speaker 2>or watch us live on.

0:36:53.719 --> 0:36:57.080
<v Speaker 3>YouTube plentyhea our second hour of the weekend edition of

0:36:57.120 --> 0:36:59.640
<v Speaker 3>Bloomberg Business Week. We have a great glimpse of the

0:36:59.640 --> 0:37:03.160
<v Speaker 3>world around us, from real estate to retail, including Yeah,

0:37:03.239 --> 0:37:06.480
<v Speaker 3>it's shopping's biggest season. So what does Target need to

0:37:06.520 --> 0:37:09.960
<v Speaker 3>do to turn its business around? Plus break out the

0:37:10.000 --> 0:37:12.200
<v Speaker 3>hot chocolate, We catch up with the founder and global

0:37:12.200 --> 0:37:15.400
<v Speaker 3>CEO of the UK based chocolateer Hotel Chuck a Lot,

0:37:15.680 --> 0:37:19.160
<v Speaker 3>this company taking on the US. First up this hour

0:37:19.520 --> 0:37:22.040
<v Speaker 3>a lot happening with New York real estate. This past week,

0:37:22.200 --> 0:37:25.000
<v Speaker 3>New York Mets owner Steve Cohen won approval to operate

0:37:25.000 --> 0:37:28.160
<v Speaker 3>a casino next to Cityfield and Queens as one of

0:37:28.200 --> 0:37:31.400
<v Speaker 3>three projects selected for gambling licenses right here in New

0:37:31.440 --> 0:37:35.160
<v Speaker 3>York City. Two other projects were also selected genting groups

0:37:35.280 --> 0:37:38.120
<v Speaker 3>Resorts World Whidge proposes to expand a casino next to

0:37:38.160 --> 0:37:42.400
<v Speaker 3>the Aqueduct racetrack in Queens and Bally's Corp. Whige plans

0:37:42.400 --> 0:37:44.880
<v Speaker 3>to operate a gaming facility at the site of a

0:37:44.960 --> 0:37:48.840
<v Speaker 3>Bronx golf course. We spoke with ron Eliasaff. He is

0:37:49.080 --> 0:37:51.759
<v Speaker 3>founder and managing director of north Wind Group. It's a

0:37:51.760 --> 0:37:54.920
<v Speaker 3>real estate private equity firm in Manhattan that has transacted

0:37:55.000 --> 0:37:58.040
<v Speaker 3>over five point six billion dollars of debt inequity investments

0:37:58.040 --> 0:38:01.640
<v Speaker 3>in residential, commercial, senior, life and healthcare properties.

0:38:01.760 --> 0:38:03.560
<v Speaker 1>It was a long wait, I think for a lot

0:38:03.600 --> 0:38:06.880
<v Speaker 1>of the observers and the companies who put in bids

0:38:06.920 --> 0:38:10.600
<v Speaker 1>for these licenses. I'm just wondering how you view this

0:38:11.080 --> 0:38:14.760
<v Speaker 1>in terms of changing the real estate landscape. This one

0:38:14.840 --> 0:38:18.359
<v Speaker 1>is not in Midtown where one of the other licenses

0:38:18.840 --> 0:38:20.920
<v Speaker 1>could have gone, But how do you view it?

0:38:21.239 --> 0:38:23.120
<v Speaker 14>I think in general it's a positive thing for New

0:38:23.200 --> 0:38:25.000
<v Speaker 14>York City. I think it was given it's not going

0:38:25.080 --> 0:38:28.960
<v Speaker 14>to be in Manhattan, and I think to support growth

0:38:29.400 --> 0:38:32.680
<v Speaker 14>in communities and queens and Broncs. It's overall a positive thing.

0:38:32.719 --> 0:38:36.239
<v Speaker 14>It will create jobs, opportunities, increase tourism and attraction. I

0:38:36.239 --> 0:38:38.799
<v Speaker 14>think the hard rock bit together with Stevie Coin, is

0:38:38.840 --> 0:38:41.040
<v Speaker 14>going to make great things for city field there.

0:38:41.760 --> 0:38:42.839
<v Speaker 8>It's great transportation.

0:38:42.920 --> 0:38:45.640
<v Speaker 14>I don't think anybody wants a casino in Times Square

0:38:45.760 --> 0:38:50.120
<v Speaker 14>or anywhere in the city. Agreed, and overall it's going

0:38:50.160 --> 0:38:51.960
<v Speaker 14>to be If you look at the three projects that

0:38:52.360 --> 0:38:55.160
<v Speaker 14>are almost there right there's still final stage together to

0:38:55.160 --> 0:38:58.240
<v Speaker 14>get done. It's going to be total over twenty billion

0:38:58.280 --> 0:39:03.319
<v Speaker 14>dollars invested in developing the real estate around it. Hotels,

0:39:03.600 --> 0:39:05.920
<v Speaker 14>tourist attractions, concert venues, music.

0:39:05.920 --> 0:39:08.600
<v Speaker 1>It's a good thing on the casino side. The thing

0:39:08.600 --> 0:39:10.520
<v Speaker 1>that's puzzling to me is that we all have casinos

0:39:10.520 --> 0:39:12.880
<v Speaker 1>in our pockets with our phones nowadays. It seems like

0:39:13.000 --> 0:39:16.800
<v Speaker 1>and the rise of prediction markets, the rise of online

0:39:16.800 --> 0:39:19.080
<v Speaker 1>sports betting and doing it through apps, it means like.

0:39:19.080 --> 0:39:20.600
<v Speaker 3>It's not the same experience.

0:39:21.160 --> 0:39:23.800
<v Speaker 1>You don't have to go to Vegas or Atlantic City.

0:39:24.320 --> 0:39:27.200
<v Speaker 14>I don't gamble personally, but I think casinos are not

0:39:27.360 --> 0:39:30.040
<v Speaker 14>what you do on your phone. It's exactly what Carol

0:39:30.120 --> 0:39:32.520
<v Speaker 14>is saying. It's a touristic attraction. You go there for

0:39:32.600 --> 0:39:37.520
<v Speaker 14>the experience. It's coupled with great dining, with shows, circussola

0:39:37.800 --> 0:39:40.200
<v Speaker 14>or whatever it is. And I think it will overall

0:39:40.200 --> 0:39:42.160
<v Speaker 14>increase tourism to New York.

0:39:42.480 --> 0:39:45.799
<v Speaker 3>Interesting. Interesting, take a big picture right now? How do

0:39:45.800 --> 0:39:47.600
<v Speaker 3>you see a real estate in New York right now?

0:39:48.560 --> 0:39:52.200
<v Speaker 14>I think right now everybody's bracing for the mum Dani

0:39:52.360 --> 0:39:55.120
<v Speaker 14>taking office in January and what will come next. I

0:39:55.120 --> 0:39:59.640
<v Speaker 14>think there's been positive signs. Staying on as a commissioner

0:39:59.680 --> 0:40:03.400
<v Speaker 14>seems something that, at least for the realistic community, is

0:40:03.480 --> 0:40:05.799
<v Speaker 14>perceived as a positive thing. I think public safety is

0:40:05.800 --> 0:40:08.239
<v Speaker 14>on top of every everybody's mind. But with that said,

0:40:08.680 --> 0:40:12.960
<v Speaker 14>there are some pretty aggressive legislation looming. Recently, city council

0:40:13.080 --> 0:40:15.720
<v Speaker 14>is pushing a COPAK community offer to purchase.

0:40:16.280 --> 0:40:18.840
<v Speaker 8>It's not sponsored by Mondney.

0:40:18.440 --> 0:40:20.960
<v Speaker 14>Per se, but it's definitely something that you see as

0:40:21.000 --> 0:40:23.960
<v Speaker 14>a left wing agenda. It's basically means that anybody that

0:40:24.120 --> 0:40:26.759
<v Speaker 14>owns a multifamily building will have to first give a

0:40:26.760 --> 0:40:32.200
<v Speaker 14>writer first offer to nonprofits and community transitions to purchase it.

0:40:32.280 --> 0:40:36.279
<v Speaker 14>Basically could potentially stall selling real estate multifamily.

0:40:36.400 --> 0:40:39.520
<v Speaker 1>Those multi family buildings aren't moving anyway though.

0:40:39.400 --> 0:40:42.359
<v Speaker 14>Right they are. They are, they're moving. I'm not rent

0:40:42.400 --> 0:40:46.160
<v Speaker 14>stabilized buildings. This will this will if it passes, which

0:40:46.360 --> 0:40:49.000
<v Speaker 14>they got a pretty overwhelming initial vote.

0:40:49.080 --> 0:40:51.640
<v Speaker 1>So this goes for rent stabilized and non rent stabilized too.

0:40:51.560 --> 0:40:55.799
<v Speaker 14>So any multi any multifamily above certain unit count, which

0:40:55.840 --> 0:40:58.960
<v Speaker 14>is pretty overwhelming and it hasn't passed yet, But this

0:40:59.239 --> 0:41:02.440
<v Speaker 14>sort of agenda will scare investors potentially and will make

0:41:02.480 --> 0:41:05.440
<v Speaker 14>people pause the city. You asked about the city in general,

0:41:05.480 --> 0:41:08.480
<v Speaker 14>the city is facing a supply shortage that's unbelievable.

0:41:08.560 --> 0:41:11.320
<v Speaker 1>But what what does do for a supply shortage?

0:41:11.320 --> 0:41:14.160
<v Speaker 14>Though, this will hurt it because people you will think

0:41:14.160 --> 0:41:15.120
<v Speaker 14>twice before buying.

0:41:15.200 --> 0:41:17.439
<v Speaker 1>I think that's what's so puzzling to us. And I'm

0:41:17.440 --> 0:41:19.080
<v Speaker 1>going to speak for Carol a little bit, because we

0:41:19.080 --> 0:41:21.680
<v Speaker 1>talk about the supply demand challenge with with multi family

0:41:21.719 --> 0:41:24.000
<v Speaker 1>real estate, and with real estate in New York City anyway,

0:41:24.560 --> 0:41:27.239
<v Speaker 1>the prices won't come down unless you build more house.

0:41:27.360 --> 0:41:30.839
<v Speaker 14>This sort of legislation will do the exact opposite of.

0:41:30.920 --> 0:41:32.000
<v Speaker 1>Taking a political position here.

0:41:32.000 --> 0:41:33.760
<v Speaker 14>I mean this is this is not a political position.

0:41:33.840 --> 0:41:37.319
<v Speaker 14>This is this supply the supply demand. In economics, if

0:41:37.440 --> 0:41:40.400
<v Speaker 14>the city council or the mayor wants to reduce pricing,

0:41:40.480 --> 0:41:42.279
<v Speaker 14>what they have to do is push more supply in

0:41:42.680 --> 0:41:47.880
<v Speaker 14>You push more supply by providing subsidies, by endorsing legislation

0:41:47.960 --> 0:41:50.719
<v Speaker 14>that makes it easier to build, change zoning less effective,

0:41:51.040 --> 0:41:54.840
<v Speaker 14>increase up zone, not limiting someone's ability to sell their

0:41:54.880 --> 0:41:58.920
<v Speaker 14>own property, rent their own property. So this will have

0:41:58.960 --> 0:42:03.160
<v Speaker 14>a negative effect. Not aupon to the fact, I mean, what.

0:42:03.200 --> 0:42:06.479
<v Speaker 3>Are the rules? I mean, I don't understand why when

0:42:06.920 --> 0:42:10.640
<v Speaker 3>a developer is building a building that there isn't either

0:42:10.680 --> 0:42:15.960
<v Speaker 3>a certain percentage that's always put aside for people who

0:42:15.960 --> 0:42:17.320
<v Speaker 3>maybe don't make as much money.

0:42:17.360 --> 0:42:19.640
<v Speaker 8>Well, there have been certain programs, right.

0:42:19.520 --> 0:42:22.040
<v Speaker 3>Certain programs. But why I mean, well.

0:42:22.280 --> 0:42:24.839
<v Speaker 14>The full affordable kind of subsidies have been tapped out

0:42:24.840 --> 0:42:26.960
<v Speaker 14>of maximized in the budget. So then there was four

0:42:27.040 --> 0:42:29.680
<v Speaker 14>twenty one A that papered off and die. Then forty

0:42:29.719 --> 0:42:32.960
<v Speaker 14>eight forty five X those have built in twenty twenty

0:42:33.000 --> 0:42:34.919
<v Speaker 14>five percent affordable components in it.

0:42:35.120 --> 0:42:36.200
<v Speaker 3>Every new construction.

0:42:37.320 --> 0:42:40.040
<v Speaker 8>Yes, if you qualify, right, and then now with.

0:42:40.320 --> 0:42:42.640
<v Speaker 14>Food, I mean, if you qualify there are certain ground

0:42:43.000 --> 0:42:44.960
<v Speaker 14>well four twenty one A is expired, but forty five

0:42:45.120 --> 0:42:47.160
<v Speaker 14>X you have to qualify with pricing and how much

0:42:47.200 --> 0:42:48.719
<v Speaker 14>you do. But then if you build round up and

0:42:48.760 --> 0:42:52.120
<v Speaker 14>you've done it in the timeframe that the relegislation existed,

0:42:52.400 --> 0:42:54.440
<v Speaker 14>you would have to build twenty five percent or provide

0:42:54.440 --> 0:42:55.680
<v Speaker 14>twenty five percent affordable.

0:42:55.880 --> 0:42:58.080
<v Speaker 3>So why do you think is it just zoning that

0:42:58.120 --> 0:43:00.879
<v Speaker 3>we don't have enough affordable housing here in New York City,

0:43:00.920 --> 0:43:02.360
<v Speaker 3>I mean, or any major city.

0:43:02.760 --> 0:43:05.640
<v Speaker 14>The issue in the city is it is the land

0:43:05.719 --> 0:43:09.640
<v Speaker 14>is limited. Yeah, right, Manhattan is an island. Cost of

0:43:09.719 --> 0:43:12.400
<v Speaker 14>land is very high, cost of construction is very high.

0:43:12.680 --> 0:43:14.520
<v Speaker 14>It's not like building somewhere in middle of Texas you

0:43:14.520 --> 0:43:15.520
<v Speaker 14>can just bring your trucks in.

0:43:15.640 --> 0:43:17.200
<v Speaker 8>You have to stop traffic. You have to build.

0:43:17.320 --> 0:43:19.840
<v Speaker 14>The cost of labor is more expensive, so everything costs

0:43:19.920 --> 0:43:22.319
<v Speaker 14>more to build, so the end product costs more. So

0:43:22.680 --> 0:43:24.160
<v Speaker 14>for you as a developer, it has to be more

0:43:24.200 --> 0:43:26.440
<v Speaker 14>profitable to justify it. But the city has done a

0:43:26.480 --> 0:43:28.160
<v Speaker 14>few things right. If you look at City of Yes,

0:43:28.200 --> 0:43:30.040
<v Speaker 14>it was a great program. It is still a great program.

0:43:30.040 --> 0:43:32.440
<v Speaker 14>The four sixty seven m tax abatement. We basically said

0:43:32.480 --> 0:43:35.160
<v Speaker 14>if you convert an office building to resilient and set

0:43:35.160 --> 0:43:38.600
<v Speaker 14>aside affordable, you get a tax incentive, property tax incentive.

0:43:38.800 --> 0:43:41.440
<v Speaker 14>Those have been positive, I think examples of how the

0:43:41.480 --> 0:43:44.880
<v Speaker 14>city has done it right. Yeah, this specific bill on

0:43:44.960 --> 0:43:46.920
<v Speaker 14>the table is a very bad example, and I hope

0:43:46.960 --> 0:43:47.560
<v Speaker 14>it doesn't pass.

0:43:47.640 --> 0:43:50.000
<v Speaker 1>I think people could also point to something closer to

0:43:50.480 --> 0:43:53.960
<v Speaker 1>my neighborhood, like Gowanis rezoning. I mean, if you go

0:43:54.160 --> 0:43:57.120
<v Speaker 1>to a long fourth Avenue in Brooklyn and you know

0:43:57.160 --> 0:44:00.320
<v Speaker 1>the Gowanis area that has been that was rezone owned,

0:44:00.800 --> 0:44:05.360
<v Speaker 1>there's just multi like huge buildings and thousands of units

0:44:05.680 --> 0:44:07.480
<v Speaker 1>that are going up there as a results.

0:44:07.480 --> 0:44:09.799
<v Speaker 14>And I agree with you, up zoning is the right

0:44:09.840 --> 0:44:11.879
<v Speaker 14>way to go because in the long term, the city

0:44:11.880 --> 0:44:15.200
<v Speaker 14>will benefit from more property tax eventually on more units

0:44:15.239 --> 0:44:19.240
<v Speaker 14>being built. I would personally up zone the entire Midtown

0:44:19.280 --> 0:44:22.520
<v Speaker 14>district that connects to Hudson Yards. Right now we have

0:44:22.560 --> 0:44:26.960
<v Speaker 14>these mid block garment district building giving more property rights.

0:44:27.160 --> 0:44:28.160
<v Speaker 8>Right, you have a building.

0:44:27.960 --> 0:44:30.400
<v Speaker 14>Right now, you can build twelve times more than what

0:44:30.480 --> 0:44:32.080
<v Speaker 14>your land lot sizes.

0:44:32.320 --> 0:44:32.759
<v Speaker 6>Double it.

0:44:33.120 --> 0:44:35.960
<v Speaker 14>I mean, it's not like we're building go higher. I

0:44:36.040 --> 0:44:38.480
<v Speaker 14>mean the city we have plenty of sky rises here, right.

0:44:38.440 --> 0:44:39.000
<v Speaker 3>Yeah, right.

0:44:39.360 --> 0:44:42.960
<v Speaker 1>I think one of the challenges would be transportation to

0:44:43.120 --> 0:44:44.960
<v Speaker 1>move all the additional people, and I think about that

0:44:45.000 --> 0:44:47.120
<v Speaker 1>a lot dense. It does get dense, and it's not

0:44:47.160 --> 0:44:49.400
<v Speaker 1>like you can add more You can't add more cars

0:44:49.400 --> 0:44:54.320
<v Speaker 1>to the subway. You can't always increase frequency of subway

0:44:55.680 --> 0:44:58.160
<v Speaker 1>trains coming because some of these trains share tracks.

0:44:58.200 --> 0:45:01.359
<v Speaker 14>It has to come with with investment infrastructure. So this

0:45:01.440 --> 0:45:03.640
<v Speaker 14>is up zoning is not something you pressed the button.

0:45:03.680 --> 0:45:06.279
<v Speaker 14>You have to plan ten years ahead and it has

0:45:06.320 --> 0:45:09.800
<v Speaker 14>to come with additional infrastructure for public public transportation for sure.

0:45:09.960 --> 0:45:12.480
<v Speaker 14>So in places in Queens and Midtown you have to

0:45:12.520 --> 0:45:15.480
<v Speaker 14>plan and building more public transportation. I think eventually you're

0:45:15.480 --> 0:45:18.200
<v Speaker 14>going to see also eventually these driverless cars coming in

0:45:18.560 --> 0:45:20.640
<v Speaker 14>that will have a huge impact on traffic.

0:45:20.360 --> 0:45:22.239
<v Speaker 1>Over time in a positive way.

0:45:22.320 --> 0:45:24.280
<v Speaker 8>I think in a positive way, definitely.

0:45:23.880 --> 0:45:24.839
<v Speaker 1>When you think they'll arrive.

0:45:24.920 --> 0:45:28.759
<v Speaker 14>We've I've seen when driving around the city. I've tried

0:45:28.760 --> 0:45:30.480
<v Speaker 14>it in the West Coast in LA. It was one

0:45:31.000 --> 0:45:32.000
<v Speaker 14>of the best experiences.

0:45:32.080 --> 0:45:34.239
<v Speaker 1>I've never met anyone who tried it and didn't like it.

0:45:34.239 --> 0:45:38.840
<v Speaker 3>It's like unbelievable. The rate environment. If and do we

0:45:38.880 --> 0:45:40.960
<v Speaker 3>get it's expected that the Fed's going to cut rates

0:45:40.960 --> 0:45:44.520
<v Speaker 3>next week meets, how is that impacting kind of deals, valuations,

0:45:44.640 --> 0:45:45.759
<v Speaker 3>opportunities right now?

0:45:45.840 --> 0:45:47.839
<v Speaker 14>It's pretty I think it's pretty priced in right now.

0:45:47.840 --> 0:45:49.279
<v Speaker 14>I think if you look at the ford, if you

0:45:49.280 --> 0:45:51.400
<v Speaker 14>look at the forward curve, it's pricing in this reduction

0:45:51.800 --> 0:45:54.040
<v Speaker 14>it expects it. I think we're very close to being

0:45:54.040 --> 0:45:56.000
<v Speaker 14>a kind of neutral state. I don't think we're going

0:45:56.000 --> 0:45:59.480
<v Speaker 14>to see another significant decrease in rate. Maybe another fifty

0:45:59.480 --> 0:46:01.120
<v Speaker 14>bits over the next year, but not more than that.

0:46:01.120 --> 0:46:03.239
<v Speaker 14>That's what the price of the market is pricing. And

0:46:03.280 --> 0:46:06.359
<v Speaker 14>you're seeing more liquidit tique flow into the real estate

0:46:06.400 --> 0:46:08.400
<v Speaker 14>market in general, both from the lending side, from the

0:46:08.440 --> 0:46:11.360
<v Speaker 14>credit We've seen spreads come in and more loans available

0:46:11.400 --> 0:46:14.000
<v Speaker 14>and equities back, and people are making investments that feel

0:46:14.000 --> 0:46:16.360
<v Speaker 14>more comfortable now that there's more predictability.

0:46:16.520 --> 0:46:19.440
<v Speaker 3>Our thanks to Ronnie Eliasaff. He is founder and managing

0:46:19.440 --> 0:46:22.799
<v Speaker 3>director of Northwind Group. You're listening to Bloomberg BusinessWeek. Coming

0:46:22.880 --> 0:46:25.760
<v Speaker 3>up off of the back of retail earnings and Black Friday,

0:46:26.120 --> 0:46:28.440
<v Speaker 3>we take a deep dive into Target and the uphill

0:46:28.480 --> 0:46:32.200
<v Speaker 3>climb for its incoming CEO. And speaking of earnings, Macy's

0:46:32.239 --> 0:46:35.960
<v Speaker 3>reported this past week posting better than expected results, but

0:46:36.120 --> 0:46:39.600
<v Speaker 3>the retailer warned that it may be seeing softer demand

0:46:39.680 --> 0:46:42.640
<v Speaker 3>to come in the future. For details are remain Bostic

0:46:42.719 --> 0:46:45.560
<v Speaker 3>caught up with the CEO of Macy's, Tony Spring for

0:46:45.640 --> 0:46:49.160
<v Speaker 3>a pen and pad interview enjoyed Bloomberg's Danny Berger and

0:46:49.200 --> 0:46:50.600
<v Speaker 3>Matt Miller to talk about it.

0:46:50.880 --> 0:46:52.640
<v Speaker 15>I mean, I did ask him a lot about what

0:46:52.719 --> 0:46:53.759
<v Speaker 15>foot traffic was.

0:46:53.760 --> 0:46:54.840
<v Speaker 1>Was there an actual increase.

0:46:54.880 --> 0:46:56.640
<v Speaker 15>He did say he was happy with foot traffic, but

0:46:56.680 --> 0:46:59.000
<v Speaker 15>he also seemed to implog here that a lot of

0:46:59.000 --> 0:47:01.520
<v Speaker 15>the revenue gains that they've seen in this most recent

0:47:01.600 --> 0:47:06.720
<v Speaker 15>quarter was people buying more so basically bigger tickets, bigger receipts,

0:47:06.719 --> 0:47:09.640
<v Speaker 15>if you will, rather than actual actually more people going

0:47:09.680 --> 0:47:12.400
<v Speaker 15>in there. But this is also a company that is

0:47:12.560 --> 0:47:14.160
<v Speaker 15>you know, he's done that. He's doing the conference call now,

0:47:14.200 --> 0:47:16.520
<v Speaker 15>and he's been asked a lot about how strong this

0:47:16.560 --> 0:47:17.960
<v Speaker 15>holiday season is going to be. And one of the

0:47:18.000 --> 0:47:20.279
<v Speaker 15>reasons why you see the shares down a little bit

0:47:20.320 --> 0:47:23.080
<v Speaker 15>here is the comp sales growth, while certainly an improvement

0:47:23.120 --> 0:47:25.800
<v Speaker 15>over previous years, is still kind of lagging what you

0:47:25.840 --> 0:47:29.000
<v Speaker 15>would have seen at a company like Macy's in holiday

0:47:29.040 --> 0:47:30.880
<v Speaker 15>seasons of past. Remember, this is going to be or

0:47:30.920 --> 0:47:33.200
<v Speaker 15>supposed to be their best quarter of the year, their

0:47:33.239 --> 0:47:34.120
<v Speaker 15>physical fourth quarter.

0:47:34.200 --> 0:47:38.000
<v Speaker 4>You know, going to a physical store seems like a

0:47:38.080 --> 0:47:41.040
<v Speaker 4>quaint idea, but a strange thing to do, right, I mean,

0:47:41.080 --> 0:47:43.520
<v Speaker 4>most of us buy all of our stuff online.

0:47:43.600 --> 0:47:45.080
<v Speaker 5>What are they doing with that? Well?

0:47:45.120 --> 0:47:46.759
<v Speaker 15>I mean, first of all, the average age of a

0:47:46.800 --> 0:47:49.360
<v Speaker 15>macy shopper is over forty. It's like, you know, late forties.

0:47:49.400 --> 0:47:50.799
<v Speaker 1>I think is the average age that gives you.

0:47:50.800 --> 0:47:53.719
<v Speaker 15>A sense of wanting a challenge that they're going I know,

0:47:53.760 --> 0:47:55.600
<v Speaker 15>madd and you're still in your thirties. But we get

0:47:55.680 --> 0:47:57.880
<v Speaker 15>to this idea here that there is still a cohort

0:47:57.880 --> 0:48:00.759
<v Speaker 15>of boomers out there that do want that physical experience.

0:48:00.960 --> 0:48:02.800
<v Speaker 15>Macy's obviously is now trying to make sure that the

0:48:02.920 --> 0:48:06.160
<v Speaker 15>younger generation of gen Z and beyond that they are

0:48:06.239 --> 0:48:08.520
<v Speaker 15>actually engaged in the physical stories and trying to make

0:48:08.560 --> 0:48:11.640
<v Speaker 15>them more experiential. That's the long term story, you know,

0:48:11.719 --> 0:48:14.040
<v Speaker 15>and that's what he's doing. He's basically taking three hundred

0:48:14.040 --> 0:48:16.759
<v Speaker 15>and fifty Macy's stores, basically going to revamp all of

0:48:16.760 --> 0:48:18.920
<v Speaker 15>these stores to make them more experiential. He's only done

0:48:18.920 --> 0:48:20.799
<v Speaker 15>about a one hundred and twenty five hundred and fifty

0:48:20.920 --> 0:48:22.839
<v Speaker 15>so far. They're going to get to the rest over

0:48:22.880 --> 0:48:24.680
<v Speaker 15>the next year and a half two years.

0:48:24.800 --> 0:48:26.520
<v Speaker 7>It feels like we're in this bizarre world where the

0:48:26.560 --> 0:48:28.960
<v Speaker 7>retailers who do well it's because you've got like Sidney

0:48:29.000 --> 0:48:31.520
<v Speaker 7>Sweeney to do your campaign or Casa are some.

0:48:31.440 --> 0:48:33.799
<v Speaker 3>Sort of celebrity. I mean, Macy's isn't doing that.

0:48:33.840 --> 0:48:35.560
<v Speaker 12>But it feels like we're in this weird era of

0:48:35.600 --> 0:48:36.640
<v Speaker 12>collapse and influence.

0:48:36.719 --> 0:48:38.760
<v Speaker 15>Well, it's interesting and you bring up, you know, obviously,

0:48:38.800 --> 0:48:40.959
<v Speaker 15>what we're seeing with the American ego. Their shares on fire.

0:48:41.000 --> 0:48:42.359
<v Speaker 15>I think when they open they're going to be having

0:48:42.400 --> 0:48:43.920
<v Speaker 15>their best day in a couple of months. But it

0:48:43.920 --> 0:48:46.759
<v Speaker 15>gets to this idea. That's a singular brand, right, and

0:48:46.840 --> 0:48:49.840
<v Speaker 15>Macy's is a multi brand retailer in an era where

0:48:50.040 --> 0:48:52.400
<v Speaker 15>a lot of us go directly to the brands themselves.

0:48:52.400 --> 0:48:54.839
<v Speaker 15>We connect with those brands either because you know, Matt

0:48:54.880 --> 0:48:57.839
<v Speaker 15>salivates over Sydney Sweeney in that ad or something else.

0:48:57.880 --> 0:49:00.239
<v Speaker 15>And the question is how does macy sort of get

0:49:00.280 --> 0:49:02.280
<v Speaker 15>that fired. They've had a lot of collabs with Wicked

0:49:02.440 --> 0:49:04.919
<v Speaker 15>and other things like that that do get people into

0:49:04.920 --> 0:49:06.960
<v Speaker 15>the stores, but it's a much bigger challenge.

0:49:07.000 --> 0:49:07.280
<v Speaker 5>Danny.

0:49:07.360 --> 0:49:10.719
<v Speaker 3>That's Bloomberg's remain bostic. Danny Berger and Matt Miller just

0:49:10.760 --> 0:49:13.200
<v Speaker 3>ahead on Bloomberg Business Week. More in the retail space,

0:49:13.239 --> 0:49:15.879
<v Speaker 3>and I'll look inside the inner workings of Target. I'm

0:49:15.920 --> 0:49:18.120
<v Speaker 3>Carol Masser, and this is Bloomberg.

0:49:19.840 --> 0:49:23.680
<v Speaker 2>This is the Bloomberg Business Week Daily Podcast. Listen live

0:49:23.800 --> 0:49:26.680
<v Speaker 2>each weekday starting at two pm Eastern on Apple car

0:49:26.800 --> 0:49:29.600
<v Speaker 2>Play and the Android Auto with the Bloomberg Business App.

0:49:29.680 --> 0:49:32.440
<v Speaker 2>You can also listen live on Amazon Alexa from our

0:49:32.480 --> 0:49:36.600
<v Speaker 2>flagship New York station, Just Say Alexa played Bloomberg eleven thirty.

0:49:37.320 --> 0:49:40.279
<v Speaker 1>Target has had a tough couple of years. Well it's

0:49:40.280 --> 0:49:42.760
<v Speaker 1>almost two thousand stores still sell a ton of stuff,

0:49:42.800 --> 0:49:45.920
<v Speaker 1>and the company remains profitable. Some observers say it has

0:49:45.960 --> 0:49:48.200
<v Speaker 1>long had a culture of high self regard, which can

0:49:48.239 --> 0:49:52.040
<v Speaker 1>be dangerous in an industry as rapidly evolving as retail.

0:49:52.120 --> 0:49:54.360
<v Speaker 3>Yeah, sometimes you got to be humble. The ailing retailer

0:49:54.560 --> 0:49:56.560
<v Speaker 3>has lots of lost.

0:49:56.640 --> 0:49:59.520
<v Speaker 1>Yeah, I'm sorry, that was my fault.

0:50:00.520 --> 0:50:03.839
<v Speaker 3>Has lost. It's a cheap, chic appeal. Can a new

0:50:03.880 --> 0:50:06.280
<v Speaker 3>CEO get it back on feet with his old boss

0:50:06.320 --> 0:50:08.520
<v Speaker 3>next next door? I always think about that when there's

0:50:08.680 --> 0:50:10.840
<v Speaker 3>a new CEO and yet the old CEO is kind of,

0:50:10.880 --> 0:50:14.319
<v Speaker 3>you know, somewhere as executive chair or something. That's the question, though,

0:50:14.360 --> 0:50:16.960
<v Speaker 3>at the heart of jaywon King and Devin Leonard's profile

0:50:17.000 --> 0:50:18.799
<v Speaker 3>for Bloomberg Business Week. You can check out the story.

0:50:18.800 --> 0:50:20.879
<v Speaker 3>It's on the URMO and also at Bloomberg dot com.

0:50:20.880 --> 0:50:26.359
<v Speaker 3>Devin joining us right here in our Bloomberg studio. Got Devin,

0:50:26.400 --> 0:50:28.520
<v Speaker 3>by the way, senior Global business writer. Just want to

0:50:28.560 --> 0:50:32.080
<v Speaker 3>get your title out there. Hey, Target is a retailer

0:50:32.160 --> 0:50:35.000
<v Speaker 3>we all know, and I've probably loved at different times.

0:50:35.160 --> 0:50:36.920
<v Speaker 3>I have been one of those people when they did

0:50:36.920 --> 0:50:40.640
<v Speaker 3>those fashion combinations, and I wanted to be to say,

0:50:40.640 --> 0:50:43.200
<v Speaker 3>the tea kettle no, not the teakettle, but.

0:50:42.960 --> 0:50:44.920
<v Speaker 1>That's that's a big star of the profile.

0:50:45.040 --> 0:50:47.600
<v Speaker 3>But I've lined up, you know, because I wanted to,

0:50:48.040 --> 0:50:50.680
<v Speaker 3>you know, get a piece of some fashion folk, you know,

0:50:50.880 --> 0:50:54.280
<v Speaker 3>and their combination or their their collaboration with with Target.

0:50:56.320 --> 0:50:57.960
<v Speaker 3>Talk to us about how you wanted to approach this

0:50:58.000 --> 0:50:59.719
<v Speaker 3>one because they've been going through a tough time for

0:50:59.760 --> 0:51:00.000
<v Speaker 3>a while.

0:51:00.040 --> 0:51:02.759
<v Speaker 16>While here, I don't know, I mean, it's just this

0:51:02.880 --> 0:51:06.279
<v Speaker 16>company that's that that at it's you know, and it's

0:51:06.320 --> 0:51:08.400
<v Speaker 16>good times. People have just really loved it, been really

0:51:08.440 --> 0:51:12.440
<v Speaker 16>passionate about it, and and uh, I my wife, my

0:51:12.560 --> 0:51:15.520
<v Speaker 16>daughter were really into it. My daughter, as a teenager,

0:51:15.640 --> 0:51:18.440
<v Speaker 16>spent just hanging out there and and and that was

0:51:18.480 --> 0:51:18.960
<v Speaker 16>her whole thing.

0:51:19.400 --> 0:51:19.520
<v Speaker 6>You know.

0:51:19.520 --> 0:51:23.319
<v Speaker 16>It was was you know, they they'd be selling you know,

0:51:23.719 --> 0:51:27.319
<v Speaker 16>and to sue handbags, but at the price that you know,

0:51:27.360 --> 0:51:29.959
<v Speaker 16>my daughter, who's like you know, sixteen could afford. And

0:51:30.120 --> 0:51:32.880
<v Speaker 16>so this whole thing of kind of like bringing design,

0:51:33.160 --> 0:51:37.359
<v Speaker 16>bringing fashion to the masses, you know, to to to

0:51:37.360 --> 0:51:40.279
<v Speaker 16>to teenagers. You know, it's this huge, huge achievement. And

0:51:40.360 --> 0:51:44.200
<v Speaker 16>yet uh, you know, things have been for things have

0:51:43.840 --> 0:51:47.520
<v Speaker 16>been really really tough in sales have been declining. They peaked,

0:51:47.800 --> 0:51:49.799
<v Speaker 16>you know, during the pandemic, and they just haven't been

0:51:49.800 --> 0:51:51.840
<v Speaker 16>able to get get the group back and there's been

0:51:51.880 --> 0:51:54.239
<v Speaker 16>a lot of a lot of missteps. But you know,

0:51:54.280 --> 0:51:56.040
<v Speaker 16>we you know, we wanted to sort of delve into

0:51:56.080 --> 0:51:58.239
<v Speaker 16>that and look at that and go talk to them

0:51:58.920 --> 0:52:02.040
<v Speaker 16>about that, and so we did in in uh in

0:52:02.239 --> 0:52:05.400
<v Speaker 16>early September, and uh, you know, spend a lot of

0:52:05.480 --> 0:52:08.480
<v Speaker 16>time researching going back to them. But uh, I mean,

0:52:08.600 --> 0:52:10.560
<v Speaker 16>I know, it's it's it's kind of a it's kind

0:52:10.560 --> 0:52:12.080
<v Speaker 16>of a tragic story at this point. I mean maybe

0:52:12.080 --> 0:52:14.400
<v Speaker 16>they maybe they can turn around, but turn it around,

0:52:14.400 --> 0:52:16.320
<v Speaker 16>but you know, they're in rough they're in rough shape.

0:52:16.480 --> 0:52:19.760
<v Speaker 1>Well, you got to attend this PEP rally, uh for

0:52:20.560 --> 0:52:25.400
<v Speaker 1>that that was kind of the culmination of the most

0:52:25.480 --> 0:52:29.600
<v Speaker 1>recent CEOs time at Target Brian Cornell, and you spent

0:52:29.680 --> 0:52:33.640
<v Speaker 1>some time with him and his uh.

0:52:33.600 --> 0:52:37.360
<v Speaker 16>Success soon to be successful in gamecoming right pending.

0:52:37.440 --> 0:52:39.719
<v Speaker 1>Yeah, it's like looking for the word yah.

0:52:39.760 --> 0:52:41.200
<v Speaker 6>Yeah, And it's confusing.

0:52:41.440 --> 0:52:44.120
<v Speaker 1>Does he how does he look at his time and

0:52:44.120 --> 0:52:47.319
<v Speaker 1>and sort of the arc of this narrative. Well, because

0:52:47.320 --> 0:52:48.560
<v Speaker 1>there's a little bit of a disconnect.

0:52:48.680 --> 0:52:52.080
<v Speaker 16>Yeah, no, no, totally, tim because because uh, I mean

0:52:52.080 --> 0:52:53.960
<v Speaker 16>that that was the thing. You know, it was this

0:52:54.080 --> 0:52:59.000
<v Speaker 16>huge you know event fourteen thousand, sorry, you know, upper level,

0:52:59.239 --> 0:53:01.960
<v Speaker 16>you know, targeting in this you know, eight o'clock in

0:53:01.960 --> 0:53:04.720
<v Speaker 16>the morning in the target set of the music's booming,

0:53:05.640 --> 0:53:09.360
<v Speaker 16>red lights everywhere, and then you know, the Brian Cornell,

0:53:09.600 --> 0:53:11.360
<v Speaker 16>you know, you know, the current CEO has been CEO

0:53:11.440 --> 0:53:14.960
<v Speaker 16>since twenty fourteen, comes out and you know, basically it's

0:53:14.960 --> 0:53:17.319
<v Speaker 16>going to be his his last time as you know,

0:53:17.440 --> 0:53:20.239
<v Speaker 16>at target together as CEO, and you know, it's a

0:53:20.239 --> 0:53:22.600
<v Speaker 16>big look back, you know, you know, at the highlights

0:53:22.640 --> 0:53:24.600
<v Speaker 16>and basically emphasized him that when he came in, he

0:53:24.640 --> 0:53:29.200
<v Speaker 16>did a really good job, and you know, the company

0:53:29.239 --> 0:53:31.880
<v Speaker 16>did turning around. Then he did that, he pulled it

0:53:31.880 --> 0:53:34.080
<v Speaker 16>out of Canada where they were they were losing money.

0:53:34.440 --> 0:53:38.080
<v Speaker 16>He rebooted a bunch of stores and rebooted a lot

0:53:38.120 --> 0:53:41.160
<v Speaker 16>of the store brands. You know, the company peaked though,

0:53:41.239 --> 0:53:43.839
<v Speaker 16>you know, you know, in twenty twenty two, and he

0:53:43.880 --> 0:53:46.799
<v Speaker 16>doesn't really he didn't really talk about what happened after that,

0:53:46.840 --> 0:53:49.000
<v Speaker 16>except we didn't really grow and there's all kinds of

0:53:49.040 --> 0:53:52.239
<v Speaker 16>things that happened in the last couple of years that

0:53:52.239 --> 0:53:54.399
<v Speaker 16>it contributed to, you know, the decline of their stock

0:53:54.480 --> 0:53:56.640
<v Speaker 16>and the client of their sales. You know, you know,

0:53:56.640 --> 0:54:00.160
<v Speaker 16>they've had some big political controversies. You know, the they

0:54:00.200 --> 0:54:03.880
<v Speaker 16>ticked off conservatives, they ticked off you know, liberals with

0:54:03.960 --> 0:54:06.560
<v Speaker 16>their abandment of dei, so you know, you know, you know,

0:54:06.719 --> 0:54:09.920
<v Speaker 16>so they're kind of like, you know, all purposes of

0:54:10.000 --> 0:54:13.520
<v Speaker 16>the offender. And and then and then the stores have

0:54:13.680 --> 0:54:16.280
<v Speaker 16>been operated, the story have been kind of a mess. Anyway,

0:54:16.320 --> 0:54:18.719
<v Speaker 16>he sort of ignores all that, and then he cut

0:54:18.760 --> 0:54:22.319
<v Speaker 16>bursts into tears on the stage, and it's kind of like, well,

0:54:22.320 --> 0:54:26.000
<v Speaker 16>wait a minute. You know, he's announced that he's stepping down.

0:54:26.080 --> 0:54:30.279
<v Speaker 16>He's not leaving though, until January, and then replacement in

0:54:30.320 --> 0:54:33.520
<v Speaker 16>his right hand man, who's an insider. That's not to

0:54:33.560 --> 0:54:36.400
<v Speaker 16>say that you know, maybe he won't that's not to

0:54:36.440 --> 0:54:38.360
<v Speaker 16>say he won't work out, but but but it's not

0:54:38.480 --> 0:54:41.600
<v Speaker 16>what investors wanted to snock drop. And it was this

0:54:42.040 --> 0:54:44.600
<v Speaker 16>moment kind of like you know, he was you know,

0:54:44.840 --> 0:54:47.600
<v Speaker 16>he was kind of milking this moment in station in

0:54:47.600 --> 0:54:50.400
<v Speaker 16>front of all these folks when his last couple of

0:54:50.480 --> 0:54:52.880
<v Speaker 16>years have been kind of a disaster. If if he'd left,

0:54:53.160 --> 0:54:54.839
<v Speaker 16>you know, in twenty twenty two, he could have gone

0:54:54.840 --> 0:54:57.000
<v Speaker 16>out in history as a great retail CEO. But he

0:54:57.239 --> 0:54:58.600
<v Speaker 16>but he stuck around.

0:54:58.440 --> 0:55:01.360
<v Speaker 3>And well they wave the manag for a retirement age

0:55:01.360 --> 0:55:02.520
<v Speaker 3>for him a couple of times.

0:55:02.640 --> 0:55:05.919
<v Speaker 16>Right well, just well once once was enough, Carol, I think,

0:55:05.960 --> 0:55:08.840
<v Speaker 16>but yeah, that was still But I.

0:55:08.840 --> 0:55:11.520
<v Speaker 3>Think, what's crazy? What's fascinating? And you see this over

0:55:11.560 --> 0:55:14.839
<v Speaker 3>and over again with companies and they are, you know,

0:55:14.920 --> 0:55:18.000
<v Speaker 3>in a hard place, trying to figure out their way forward,

0:55:18.560 --> 0:55:20.480
<v Speaker 3>and then they just top somebody who's been at the

0:55:20.480 --> 0:55:22.360
<v Speaker 3>company for another twenty you know, who's been there for

0:55:22.400 --> 0:55:24.920
<v Speaker 3>twenty years. And I know sometimes folks are like, well,

0:55:24.920 --> 0:55:26.400
<v Speaker 3>it's good you have an insider who knows it, but

0:55:26.440 --> 0:55:28.920
<v Speaker 3>a lot of times what you need is an outside.

0:55:29.040 --> 0:55:32.399
<v Speaker 16>Well actually, and we're neglecting something here because it's one

0:55:32.440 --> 0:55:37.279
<v Speaker 16>thing to basically ignore investors and a point and the point,

0:55:37.360 --> 0:55:39.360
<v Speaker 16>you know, consum an insider. Some guys's been there for

0:55:39.400 --> 0:55:42.040
<v Speaker 16>twenty two years, but we're for neglecting to mention that.

0:55:42.160 --> 0:55:44.960
<v Speaker 16>On top of that, Brian Cornell, the guy a lot

0:55:44.960 --> 0:55:47.840
<v Speaker 16>of people think is responsible for, you know, who presided

0:55:47.880 --> 0:55:49.440
<v Speaker 16>over you know, over the you know, the sort of

0:55:49.440 --> 0:55:52.520
<v Speaker 16>catastrophe over the last couple of years. He's not going anywhere.

0:55:52.520 --> 0:55:54.920
<v Speaker 16>He's sticking around as executive chairman. And I think there

0:55:54.960 --> 0:55:57.759
<v Speaker 16>are there are instances where like Jeff Bezos, you know,

0:55:58.520 --> 0:55:59.799
<v Speaker 16>you know, when it's time that you know, you know,

0:56:00.040 --> 0:56:02.960
<v Speaker 16>you know then you know, you know, you know his replacement,

0:56:03.200 --> 0:56:06.160
<v Speaker 16>Edrew jac I mean, he sticks around his executive chairman.

0:56:06.200 --> 0:56:08.040
<v Speaker 16>It's kind of well, you know, he's the founder, he's

0:56:08.080 --> 0:56:10.200
<v Speaker 16>responsible for a lot of company's success. If he wants

0:56:10.200 --> 0:56:12.000
<v Speaker 16>to stick around and kind of kind of keep an

0:56:12.000 --> 0:56:13.919
<v Speaker 16>eye on things and you know, leave the strategy find

0:56:13.960 --> 0:56:16.719
<v Speaker 16>But when you're somebody who's had a really terrible record

0:56:16.760 --> 0:56:19.040
<v Speaker 16>in the last couple of years, why are you sticking around?

0:56:19.120 --> 0:56:21.759
<v Speaker 16>And why is the board why? Yeah, yeah, he of

0:56:21.840 --> 0:56:24.040
<v Speaker 16>course he's the chairman of the board. But but but

0:56:24.239 --> 0:56:26.080
<v Speaker 16>but it just seems to speak to speak to kind

0:56:26.080 --> 0:56:28.279
<v Speaker 16>of a larger problem at Target that you know, the

0:56:28.320 --> 0:56:30.360
<v Speaker 16>thing you mentioned the beginning about a lack of urgency

0:56:30.360 --> 0:56:33.360
<v Speaker 16>and addressing problems and sometimes even acknowledging they have problems.

0:56:33.440 --> 0:56:33.680
<v Speaker 6>Right.

0:56:33.920 --> 0:56:37.120
<v Speaker 1>So yeah, So when Cornell came in more a little

0:56:37.160 --> 0:56:39.600
<v Speaker 1>more than a decade ago, he pulled the plug on

0:56:39.640 --> 0:56:42.520
<v Speaker 1>the Canada stores, which was seen as a pretty big move.

0:56:42.560 --> 0:56:46.000
<v Speaker 6>They were all losing money. They's, yeah, one hundred and thirty.

0:56:45.760 --> 0:56:48.200
<v Speaker 1>Three, but they hadn't been in Canada for that long, right, right,

0:56:48.239 --> 0:56:49.759
<v Speaker 1>And there were just a lot of as you point

0:56:49.760 --> 0:56:51.480
<v Speaker 1>out in the piece, a lot of execution issues.

0:56:51.680 --> 0:56:53.640
<v Speaker 6>It's actually right, some chain issues.

0:56:53.840 --> 0:57:00.520
<v Speaker 1>Yeah, at what point like the Target that you scribe

0:57:00.520 --> 0:57:03.640
<v Speaker 1>and that Carol describes, and you know, the taking out

0:57:03.640 --> 0:57:05.480
<v Speaker 1>all the ads like to take over the New York.

0:57:06.040 --> 0:57:09.239
<v Speaker 6>No, it's all that stuff is. And I remember also about, yeah,

0:57:09.600 --> 0:57:10.040
<v Speaker 6>what was the.

0:57:10.200 --> 0:57:11.880
<v Speaker 1>Sort of the end of that, like why did that

0:57:11.960 --> 0:57:12.960
<v Speaker 1>era decline?

0:57:14.160 --> 0:57:17.400
<v Speaker 16>Well, that all of that stuff happened, you know, for

0:57:17.560 --> 0:57:21.600
<v Speaker 16>certainly for the most part, happened under the I guess

0:57:21.640 --> 0:57:25.400
<v Speaker 16>this CEO of Bob Ulrich who became CEO of Target

0:57:25.720 --> 0:57:28.720
<v Speaker 16>in nineteen eighty seven and they just had about, you know,

0:57:28.800 --> 0:57:31.720
<v Speaker 16>three hundred plus stores. It was part of Dayton Hudson

0:57:31.840 --> 0:57:36.640
<v Speaker 16>sort of a department store company. But he basically, you know,

0:57:37.080 --> 0:57:39.440
<v Speaker 16>you know, decided that to compete with Walmart, we have

0:57:39.560 --> 0:57:41.800
<v Speaker 16>to have like kind of cooler style or products. We

0:57:41.840 --> 0:57:44.280
<v Speaker 16>have to have cleaner, you know, more more well lit stores.

0:57:44.640 --> 0:57:47.160
<v Speaker 16>The execution has to be better. But he kicked off

0:57:47.840 --> 0:57:51.320
<v Speaker 16>this whole thing that sort of I would say culminated,

0:57:51.320 --> 0:57:53.120
<v Speaker 16>but it really really started, you know, with the Michael

0:57:53.160 --> 0:57:58.360
<v Speaker 16>Graves partnership, and that was in nineteen ninety nine. That

0:57:58.400 --> 0:58:00.640
<v Speaker 16>resulted in the famous Teakettle, which course we can't stop

0:58:00.680 --> 0:58:01.240
<v Speaker 16>talking about it.

0:58:01.320 --> 0:58:02.600
<v Speaker 6>You can mention enough times in the.

0:58:02.560 --> 0:58:05.000
<v Speaker 16>Story because because it's just sort of like it was incredible.

0:58:05.360 --> 0:58:07.000
<v Speaker 16>It was it was a piece of art that people

0:58:07.000 --> 0:58:11.439
<v Speaker 16>could buy for thirty four ninety nine. But in any case,

0:58:12.120 --> 0:58:16.080
<v Speaker 16>he steps down because of you know, the retirement age limit.

0:58:16.560 --> 0:58:20.960
<v Speaker 16>In two thousand and eight, he's replaced by Greg Steinhoffel,

0:58:20.960 --> 0:58:24.120
<v Speaker 16>who was his number two, his right hand man, and

0:58:24.720 --> 0:58:26.760
<v Speaker 16>that's just that just didn't really work out. Even you know,

0:58:26.920 --> 0:58:29.080
<v Speaker 16>Bob Allwork says in the story, he thinks that's, you know,

0:58:29.080 --> 0:58:30.720
<v Speaker 16>the you know, the biggest mistake he ever made.

0:58:31.040 --> 0:58:32.480
<v Speaker 6>But they never.

0:58:32.640 --> 0:58:39.439
<v Speaker 1>Really probably the worst decision in my yes, God bank life, Yeah,

0:58:39.480 --> 0:58:42.920
<v Speaker 1>filling them. But Steinhoffel did not respond to request.

0:58:42.600 --> 0:58:47.240
<v Speaker 16>For no, but right, but but so Brian Cronell comes

0:58:47.280 --> 0:58:51.240
<v Speaker 16>in twenty fourteen and after steinhoff has asked it, and

0:58:51.240 --> 0:58:54.560
<v Speaker 16>by the way that follows follows the you know, the

0:58:54.640 --> 0:58:58.200
<v Speaker 16>hack you know, you know, a target you know, in

0:58:57.800 --> 0:59:01.720
<v Speaker 16>the twenty thirteen that was and The funny thing is

0:59:01.720 --> 0:59:04.160
<v Speaker 16>like that's something that's happened in a lot of companies since,

0:59:04.200 --> 0:59:05.680
<v Speaker 16>but at the time it was kind of a first

0:59:05.680 --> 0:59:08.000
<v Speaker 16>and it blew everybody's minds. And yeah, and he took

0:59:08.000 --> 0:59:10.840
<v Speaker 16>responsibility for it, kind of lost his job. But but

0:59:10.840 --> 0:59:13.720
<v Speaker 16>but so Brian Cornell came in and fixed a lot

0:59:13.720 --> 0:59:15.880
<v Speaker 16>of that stuff. But I think in terms of like

0:59:16.160 --> 0:59:19.200
<v Speaker 16>maintaining that, you know, that stylistic edge, the edge on design,

0:59:19.400 --> 0:59:22.120
<v Speaker 16>I think that that kind of started.

0:59:21.760 --> 0:59:24.880
<v Speaker 6>To wane and and uh and.

0:59:24.800 --> 0:59:28.680
<v Speaker 16>Then and then in the pandemic, they themselves admit that

0:59:29.080 --> 0:59:32.120
<v Speaker 16>they weren't really staying in touch with the consumer people.

0:59:32.160 --> 0:59:34.240
<v Speaker 16>You know, people were working from home and they weren't

0:59:34.360 --> 0:59:35.720
<v Speaker 16>doing all the things they do. It was going out

0:59:35.760 --> 0:59:38.560
<v Speaker 16>to consumers homes and like looking through their their you know,

0:59:38.600 --> 0:59:39.480
<v Speaker 16>you know, their you know, their.

0:59:39.320 --> 0:59:40.800
<v Speaker 6>Makeup bags and all that stuff.

0:59:41.320 --> 0:59:43.240
<v Speaker 16>You know, they're kind of trying to do that now

0:59:43.400 --> 0:59:44.720
<v Speaker 16>and and trying to trying to.

0:59:44.720 --> 0:59:45.280
<v Speaker 6>Make up for that.

0:59:45.320 --> 0:59:48.200
<v Speaker 16>But but they really, you know, they really lost the edge.

0:59:48.320 --> 0:59:50.080
<v Speaker 16>But so to the aswer your question, though it's been

0:59:50.640 --> 0:59:54.840
<v Speaker 16>it's happened slowly, and then you know, the pandemic, post pendemic,

0:59:55.040 --> 0:59:57.960
<v Speaker 16>it's accelerated you know, really rapidly this sort of decline.

0:59:58.000 --> 0:59:59.560
<v Speaker 3>I mean, I've to say, when my daughter was younger,

0:59:59.560 --> 1:00:01.520
<v Speaker 3>I mean I livedn't Target, like I was there all

1:00:01.560 --> 1:00:05.520
<v Speaker 3>the time, and sometimes I've gone back for her even today,

1:00:05.600 --> 1:00:08.400
<v Speaker 3>and she's not a little one anymore. But so what

1:00:08.480 --> 1:00:11.479
<v Speaker 3>do folks say needs to be done at Target? Because

1:00:11.480 --> 1:00:13.520
<v Speaker 3>I got to say, when it was in its groove,

1:00:14.280 --> 1:00:16.320
<v Speaker 3>it was a pretty cool retail.

1:00:16.160 --> 1:00:18.520
<v Speaker 6>I know, and they're really successful, yeah.

1:00:18.880 --> 1:00:21.920
<v Speaker 3>Super successful, and everybody talked of a Tar, right it

1:00:22.000 --> 1:00:24.960
<v Speaker 3>was kind of cool. So what do what do outsiders

1:00:25.040 --> 1:00:26.680
<v Speaker 3>or folks say needs to be done?

1:00:26.840 --> 1:00:29.040
<v Speaker 6>Well, there's I mean, they need to get their edge

1:00:29.080 --> 1:00:31.400
<v Speaker 6>back in style design. They say that, they say they're

1:00:31.440 --> 1:00:33.360
<v Speaker 6>doing that. I mean, of course, the question is.

1:00:34.840 --> 1:00:36.959
<v Speaker 16>They really they really got there in the first place

1:00:37.000 --> 1:00:40.040
<v Speaker 16>in a very different kind of you know media, you know,

1:00:40.440 --> 1:00:44.040
<v Speaker 16>retail retail environment. So yeah, so it's a bit of

1:00:44.040 --> 1:00:47.600
<v Speaker 16>a challenge to you know, to to recreate the success

1:00:47.640 --> 1:00:49.400
<v Speaker 16>that they had. I mean, you can't just like take O.

1:00:49.480 --> 1:00:50.760
<v Speaker 16>I guess you could take over the New Yorker. Now,

1:00:50.800 --> 1:00:53.560
<v Speaker 16>I don't think it would be quite quite the same thing.

1:00:54.400 --> 1:00:56.880
<v Speaker 16>But they have that. They still have operational problems at

1:00:56.880 --> 1:00:59.240
<v Speaker 16>their stores. I mean, you know, you can got a

1:00:59.320 --> 1:01:02.080
<v Speaker 16>really nice story in the suburbs. We went to very nice,

1:01:02.440 --> 1:01:04.800
<v Speaker 16>nice one of the inn Adina, uh you know, Minnesota,

1:01:04.840 --> 1:01:07.960
<v Speaker 16>right outside of Target, where it turns out quite a

1:01:08.000 --> 1:01:10.760
<v Speaker 16>few of the you know, top Target executives, including one

1:01:10.760 --> 1:01:13.880
<v Speaker 16>Michael Fidelki shop. So of course that place was fantastic.

1:01:14.120 --> 1:01:16.120
<v Speaker 16>But or you can go to the target down the

1:01:16.160 --> 1:01:17.880
<v Speaker 16>street from where I live in Washington Heights one.

1:01:17.840 --> 1:01:19.560
<v Speaker 3>Hundred and eighty Firstets is actually locked up.

1:01:20.080 --> 1:01:22.480
<v Speaker 6>Yeah, and it's just it's it's it's a mess.

1:01:22.600 --> 1:01:24.520
<v Speaker 16>So so how do you really And I think there's

1:01:24.600 --> 1:01:27.440
<v Speaker 16>kind of in between sort of sort of you know,

1:01:28.200 --> 1:01:30.240
<v Speaker 16>my target and the target target we went to. But

1:01:30.520 --> 1:01:33.160
<v Speaker 16>they have to fix fix all that stuff. They have

1:01:33.200 --> 1:01:35.360
<v Speaker 16>a bunch of unhappy employees. They have to they have

1:01:35.440 --> 1:01:38.280
<v Speaker 16>to do something there. But a lot of it is

1:01:38.400 --> 1:01:41.440
<v Speaker 16>just executing at the level you know that they used

1:01:41.480 --> 1:01:43.760
<v Speaker 16>to they used to used to execute and then that

1:01:43.800 --> 1:01:46.760
<v Speaker 16>they've kind they've kind of let that slid, and uh,

1:01:46.920 --> 1:01:50.160
<v Speaker 16>you know, can they do it in uh in uh,

1:01:50.360 --> 1:01:52.520
<v Speaker 16>you know, twenty twenty five, twenty twenty six. You know,

1:01:52.520 --> 1:01:54.080
<v Speaker 16>it's a different world than it was in the odds,

1:01:54.120 --> 1:01:54.800
<v Speaker 16>So we'll see.

1:01:55.160 --> 1:01:57.400
<v Speaker 3>Well, it's a cool deep dive another one. You always

1:01:57.400 --> 1:01:59.360
<v Speaker 3>do these stories where you just kind of like into

1:01:59.400 --> 1:02:02.400
<v Speaker 3>so much detail. Hell, you learn a lot, Devin. Thank

1:02:02.440 --> 1:02:05.320
<v Speaker 3>you really appreciate. Devin Leonard be Senior Global Business writer

1:02:05.360 --> 1:02:08.360
<v Speaker 3>at Bloomberg Business Week. Check out his story Jwon King

1:02:08.480 --> 1:02:10.840
<v Speaker 3>and Devin Leonard doing it for Bloomberg miss this week.

1:02:10.920 --> 1:02:14.560
<v Speaker 3>Yeah no, no, no, what a reporter.

1:02:14.800 --> 1:02:17.880
<v Speaker 1>Yeah, very very always awesome Devin. When you join us.

1:02:18.160 --> 1:02:27.080
<v Speaker 2>Thanks you're listening to the Bloomberg Business Weekdaily Podcast. Catch

1:02:27.160 --> 1:02:30.400
<v Speaker 2>us live weekday afternoons from two to five pm Eastern.

1:02:30.520 --> 1:02:33.600
<v Speaker 2>Listen on Apple CarPlay and Android Auto with the Bloomberg

1:02:33.640 --> 1:02:37.160
<v Speaker 2>Business app, or watch us live on YouTube.

1:02:37.480 --> 1:02:38.760
<v Speaker 3>You wouldn't love about the holidays?

1:02:38.920 --> 1:02:41.040
<v Speaker 1>This is a chocolate Yeah, I knew you were going

1:02:41.080 --> 1:02:41.320
<v Speaker 1>to say it.

1:02:41.360 --> 1:02:42.040
<v Speaker 3>Cut to the chase.

1:02:42.400 --> 1:02:44.000
<v Speaker 1>Well, you know it's funny that you say that. It's

1:02:44.000 --> 1:02:46.000
<v Speaker 1>funny to say because our Bloomberg News team is out

1:02:46.000 --> 1:02:48.240
<v Speaker 1>with the ultimate footy gifts for anyone who likes to

1:02:48.240 --> 1:02:50.080
<v Speaker 1>cook an eat. Did you see this at the dream roll?

1:02:50.280 --> 1:02:50.840
<v Speaker 3>Nice job?

1:02:51.160 --> 1:02:55.440
<v Speaker 1>The word chocolate. It's mentioned ten times in the gift guide.

1:02:55.480 --> 1:02:56.040
<v Speaker 3>Say no more.

1:02:56.120 --> 1:02:58.040
<v Speaker 1>Okay, it's also for good reason. Because it's the time

1:02:58.040 --> 1:03:00.000
<v Speaker 1>of year where we like to indulge in that often include,

1:03:00.080 --> 1:03:02.200
<v Speaker 1>at least for me and I know for Carol Masser,

1:03:03.560 --> 1:03:05.320
<v Speaker 1>eating our share of chocolate.

1:03:05.360 --> 1:03:06.800
<v Speaker 3>Let's be really good chocolate with us.

1:03:06.840 --> 1:03:10.360
<v Speaker 1>Here in the Bloomberg Interactive Broker studio is Angus Thurwell,

1:03:10.720 --> 1:03:13.600
<v Speaker 1>he's hot her In Global CEO of Hotel Chakolat. It's

1:03:13.640 --> 1:03:15.800
<v Speaker 1>the UK based chocolate tier that has more than one

1:03:15.840 --> 1:03:19.040
<v Speaker 1>hundred and fifty cafes in the UK. You'll remember this

1:03:19.200 --> 1:03:21.120
<v Speaker 1>was bought by Mars for more than six hundred and

1:03:21.160 --> 1:03:24.920
<v Speaker 1>sixty million dollars. That deal closed at the beginning of

1:03:24.960 --> 1:03:27.800
<v Speaker 1>twenty twenty four, so it's been almost two years since

1:03:27.840 --> 1:03:30.080
<v Speaker 1>you've been under the Mars umbrella. Almost two years.

1:03:31.080 --> 1:03:32.000
<v Speaker 6>Yeah, we've been.

1:03:32.120 --> 1:03:35.840
<v Speaker 9>We've been really busy since then, thank you. I mean,

1:03:35.840 --> 1:03:40.080
<v Speaker 9>the whole rationale of combining with Mars was to strap

1:03:40.160 --> 1:03:44.600
<v Speaker 9>Rocket Launches onto the Hot Chocola brand. We already knew

1:03:44.800 --> 1:03:49.840
<v Speaker 9>from previous entrees into the American market that the brand

1:03:50.240 --> 1:03:56.120
<v Speaker 9>resonated with people. The playfulness and the contemporary design coupled

1:03:56.160 --> 1:04:00.720
<v Speaker 9>with a really you know, strong approach or more cocoa

1:04:00.840 --> 1:04:04.280
<v Speaker 9>less sugar. Yeah, so even with milk chocolate and white

1:04:04.360 --> 1:04:07.920
<v Speaker 9>chocolate diving up the cocoas so it's not overloaded with

1:04:08.400 --> 1:04:09.120
<v Speaker 9>two much sugar.

1:04:10.960 --> 1:04:14.000
<v Speaker 1>So we care you're speaking like you're speaking my language now,

1:04:14.080 --> 1:04:16.640
<v Speaker 1>like more coco, less sugar, totally. Yeah, Like I'm talking

1:04:16.680 --> 1:04:18.960
<v Speaker 1>like ninety dark is like you know.

1:04:19.040 --> 1:04:22.680
<v Speaker 9>Well, yeah, that's well, you're almost at my level. Yeah,

1:04:22.720 --> 1:04:26.760
<v Speaker 9>that's one hundred percent. I love that, Okay, Yeah, I

1:04:26.760 --> 1:04:29.240
<v Speaker 9>take it as a drink every morning. In our we

1:04:29.320 --> 1:04:35.320
<v Speaker 9>have a drinking chocolate machine called Velvetizer, which enables families

1:04:35.360 --> 1:04:40.000
<v Speaker 9>at home to make Burister grade drinking chocolate really effortlessly.

1:04:40.320 --> 1:04:42.720
<v Speaker 3>Velveteer, Velvetizer, Velvetize.

1:04:43.200 --> 1:04:46.479
<v Speaker 1>What is what is drinking chocolate like comprised of.

1:04:46.600 --> 1:04:49.360
<v Speaker 9>Well, I mean, if you if we step back and

1:04:49.800 --> 1:04:54.960
<v Speaker 9>consider the history of humans and cocoa together, the history

1:04:55.800 --> 1:04:59.720
<v Speaker 9>in the drinkable version is five thousand years according to

1:04:59.800 --> 1:05:05.400
<v Speaker 9>the latest archaeological digs where they found ceramic fragments of

1:05:05.520 --> 1:05:09.240
<v Speaker 9>drinking goblets with little traces of cocoa on, and the

1:05:09.360 --> 1:05:12.600
<v Speaker 9>edible version is only just over two hundred years of history.

1:05:13.480 --> 1:05:18.280
<v Speaker 9>So the drinkable version has way more heritage. And basically

1:05:18.280 --> 1:05:21.080
<v Speaker 9>what you do is you take up take the cocoa

1:05:21.080 --> 1:05:25.520
<v Speaker 9>bean and grind it up and then dissolve it into

1:05:25.560 --> 1:05:30.160
<v Speaker 9>either a water base, which is the early civilization's way,

1:05:30.880 --> 1:05:34.000
<v Speaker 9>or the way we prefer the velvetizer. Put it onto

1:05:34.040 --> 1:05:37.880
<v Speaker 9>your preferred milk, either dairy or plant, and it makes

1:05:37.880 --> 1:05:41.439
<v Speaker 9>the most amazing, rich, deep wholesome chocolate drink.

1:05:41.600 --> 1:05:42.840
<v Speaker 1>And this is sugar free.

1:05:43.480 --> 1:05:45.840
<v Speaker 9>You can go sugar free, so there's no you don't

1:05:45.840 --> 1:05:49.120
<v Speaker 9>need to add any sugar. It's either already in there

1:05:49.400 --> 1:05:52.840
<v Speaker 9>to a very restrained level, or as I'm hoping to

1:05:52.880 --> 1:05:54.880
<v Speaker 9>get you on, we can take you all the way

1:05:54.920 --> 1:05:58.320
<v Speaker 9>to one hundred percent not a single scintilla.

1:05:57.920 --> 1:05:59.680
<v Speaker 1>Of sugar there. I guess let's do it.

1:06:00.320 --> 1:06:02.160
<v Speaker 3>But it's fascinating that you say that, because I think

1:06:02.640 --> 1:06:05.840
<v Speaker 3>the views around chocolate, certainly maybe globally, but I know

1:06:05.880 --> 1:06:09.120
<v Speaker 3>certainly in the United States has changed in terms of

1:06:09.160 --> 1:06:14.360
<v Speaker 3>looking at the amount of coco or chocolate that's in something,

1:06:14.440 --> 1:06:17.720
<v Speaker 3>and that I think Americans are changing their preference. Tell

1:06:17.800 --> 1:06:20.040
<v Speaker 3>us about the American market and what your experience has

1:06:20.080 --> 1:06:22.200
<v Speaker 3>been since you guys have been moving into it.

1:06:22.520 --> 1:06:22.760
<v Speaker 6>Yeah.

1:06:22.800 --> 1:06:25.680
<v Speaker 9>So, we we're based in Chicago now and we've spent

1:06:25.800 --> 1:06:28.680
<v Speaker 9>pretty much all of twenty twenty five trying to win

1:06:28.760 --> 1:06:31.640
<v Speaker 9>over the city of Chicago by opening five you know,

1:06:31.800 --> 1:06:36.280
<v Speaker 9>amazing locations and taking you know, like really careful note

1:06:36.800 --> 1:06:40.320
<v Speaker 9>of the way people are interacting with our chocolate. And

1:06:40.440 --> 1:06:44.960
<v Speaker 9>what we're seeing is that our Neon sign that's in

1:06:45.000 --> 1:06:49.520
<v Speaker 9>every store that says more Coca less sugar. People are

1:06:49.520 --> 1:06:52.120
<v Speaker 9>doing Instagram picks against it, and they're really loving that.

1:06:53.160 --> 1:06:57.080
<v Speaker 9>The drinking chocolate which we serve over indexes as a

1:06:57.160 --> 1:07:02.120
<v Speaker 9>mix compared to our UK model. So that's telling us

1:07:02.120 --> 1:07:07.600
<v Speaker 9>that the American consumer is very open to experimenting with

1:07:08.320 --> 1:07:12.640
<v Speaker 9>I feel like composed and original drinks. And you don't

1:07:12.680 --> 1:07:14.600
<v Speaker 9>have to go far love our drinks. I know, if

1:07:14.600 --> 1:07:16.720
<v Speaker 9>you if you look at the New York culture, the

1:07:16.880 --> 1:07:20.720
<v Speaker 9>LA culture, you know that drink drinks are an art form.

1:07:21.080 --> 1:07:22.200
<v Speaker 3>Is it hot cold?

1:07:22.520 --> 1:07:22.800
<v Speaker 1>Both?

1:07:23.800 --> 1:07:26.080
<v Speaker 8>Like both those plus ice ice?

1:07:26.160 --> 1:07:26.400
<v Speaker 3>Okay?

1:07:26.440 --> 1:07:28.600
<v Speaker 9>Yeah, And we also have a version where we combine

1:07:28.600 --> 1:07:30.600
<v Speaker 9>it with a with our own soft serve as well

1:07:30.640 --> 1:07:33.240
<v Speaker 9>if you want to go you know, like really, you know,

1:07:33.440 --> 1:07:37.680
<v Speaker 9>all the way. So so we really notice those dimensions,

1:07:37.840 --> 1:07:44.200
<v Speaker 9>and we we've also noticed that the preference for amongst

1:07:44.240 --> 1:07:48.840
<v Speaker 9>affluent Americans is dark and they start off saying I'm

1:07:48.880 --> 1:07:52.200
<v Speaker 9>a dark person. Don't even show me any milk. But

1:07:52.280 --> 1:07:54.840
<v Speaker 9>there's a way to do milk chocolate well, which is,

1:07:55.520 --> 1:07:58.720
<v Speaker 9>you know, it can be very creamy and still loaded

1:07:58.800 --> 1:08:01.080
<v Speaker 9>up with loads of cocoa. And so that's been a

1:08:01.120 --> 1:08:04.600
<v Speaker 9>bit of an eye opener, we think for the chicagoans

1:08:05.040 --> 1:08:07.120
<v Speaker 9>to you know, to taste really high end milk.

1:08:07.680 --> 1:08:10.919
<v Speaker 1>You mentioned the idea with the Mars partnership and Mars

1:08:10.960 --> 1:08:12.880
<v Speaker 1>acquiring you a couple of years ago, was to strap

1:08:12.880 --> 1:08:18.760
<v Speaker 1>this rocket ship on expansion. Certainly the idea of distribution

1:08:19.080 --> 1:08:21.679
<v Speaker 1>is incredibly helpful with the global companies such as Mars,

1:08:21.960 --> 1:08:25.559
<v Speaker 1>but also about sourcing and getting the actual ingredients. Are

1:08:25.600 --> 1:08:28.680
<v Speaker 1>you able to get ingredients the same ingredients you were

1:08:28.680 --> 1:08:31.760
<v Speaker 1>getting as an independent company now for cheaper as a

1:08:31.800 --> 1:08:33.400
<v Speaker 1>result of being part of Mars.

1:08:34.800 --> 1:08:37.679
<v Speaker 9>In some cases yeah, I mean if we put cocoa

1:08:37.840 --> 1:08:41.960
<v Speaker 9>to one side, where we willingly spend more than the

1:08:42.000 --> 1:08:44.720
<v Speaker 9>market price. And I'll come on to that if you

1:08:44.720 --> 1:08:47.479
<v Speaker 9>will permit me a bit later. But when we're looking

1:08:47.479 --> 1:08:51.439
<v Speaker 9>at other things like hazel nuts, were able to use

1:08:51.560 --> 1:08:55.479
<v Speaker 9>the buying power of the of the group and the

1:08:56.200 --> 1:09:00.360
<v Speaker 9>financial strength of Mars as well. I mean, you know,

1:09:01.479 --> 1:09:04.800
<v Speaker 9>as an independent business we could offer a certain security

1:09:04.920 --> 1:09:09.160
<v Speaker 9>over our trading relationship with our favorite hazel nuts supplier.

1:09:09.760 --> 1:09:14.000
<v Speaker 9>But when we're part of Mars, suddenly our credit rating

1:09:14.080 --> 1:09:16.920
<v Speaker 9>is much higher and that can get reflected in better terms.

1:09:17.200 --> 1:09:20.840
<v Speaker 9>It's how the world goes around. So, yes, they're some

1:09:20.920 --> 1:09:25.160
<v Speaker 9>of the synergies, but the combination was more about growth,

1:09:25.280 --> 1:09:28.240
<v Speaker 9>not really about a cost based play. Yes, we'll collect

1:09:28.240 --> 1:09:30.400
<v Speaker 9>those along the way to try and be a more

1:09:30.400 --> 1:09:35.240
<v Speaker 9>efficient business and reinvest the proceeds into more development and

1:09:35.280 --> 1:09:35.799
<v Speaker 9>more growth.

1:09:35.920 --> 1:09:37.960
<v Speaker 3>I'm still obsessed with the velvetizer. I'm just going to

1:09:38.040 --> 1:09:41.800
<v Speaker 3>say for Christmas, oh exactly. So talk to us about

1:09:41.800 --> 1:09:43.680
<v Speaker 3>the US market, the growth that you've seen and tell

1:09:43.720 --> 1:09:46.880
<v Speaker 3>us what it's like. So you mentioned Chicago. Tell us

1:09:46.880 --> 1:09:49.639
<v Speaker 3>about expansion and what you've seen since you've been here.

1:09:49.720 --> 1:09:50.360
<v Speaker 1>Yeah.

1:09:50.400 --> 1:09:53.120
<v Speaker 9>Well, I mean if we look at our domestic market first,

1:09:53.160 --> 1:09:56.439
<v Speaker 9>which is the UK market, there's loads of headroom left

1:09:56.439 --> 1:10:02.320
<v Speaker 9>there and we've opened about twenty twenty five locations in

1:10:02.360 --> 1:10:05.880
<v Speaker 9>the UK over the last twelve months. Yeah, and here

1:10:05.880 --> 1:10:09.320
<v Speaker 9>in the US we I'm very much a standing start,

1:10:09.960 --> 1:10:15.120
<v Speaker 9>but already five open and they're spread across different neighborhoods

1:10:15.120 --> 1:10:18.719
<v Speaker 9>in Chicago and also on a magnificent mile as well.

1:10:19.200 --> 1:10:22.400
<v Speaker 9>So we're going into the holiday season all guns blazing,

1:10:22.439 --> 1:10:23.880
<v Speaker 9>you know, with an amazing offer.

1:10:24.439 --> 1:10:26.720
<v Speaker 3>What is the growth market for you guys, is it?

1:10:26.800 --> 1:10:28.519
<v Speaker 3>Do you see the United States as being like a

1:10:28.560 --> 1:10:30.559
<v Speaker 3>bigger and bigger part of the of the business.

1:10:30.960 --> 1:10:33.960
<v Speaker 9>Yes, very much. I mean, you know, the US is

1:10:34.000 --> 1:10:37.320
<v Speaker 9>the world's biggest consumer market. As we know, it's the

1:10:37.439 --> 1:10:40.679
<v Speaker 9>leading media and culture center for the world.

1:10:41.320 --> 1:10:43.760
<v Speaker 3>I mean social media plays a role in right, like

1:10:43.840 --> 1:10:45.360
<v Speaker 3>expanding the brand usually, yeah.

1:10:45.200 --> 1:10:47.519
<v Speaker 9>I mean it's it's you know, the way we built

1:10:47.520 --> 1:10:50.639
<v Speaker 9>it in the UK was word of mouth. We didn't

1:10:50.680 --> 1:10:53.280
<v Speaker 9>spend any money on above the line advertising.

1:10:53.360 --> 1:10:53.920
<v Speaker 3>It's amazing.

1:10:54.000 --> 1:10:58.280
<v Speaker 9>It was all pr and word of mouth and reviews.

1:10:59.000 --> 1:11:02.440
<v Speaker 9>And we very much want to focus on similar tactics

1:11:02.520 --> 1:11:05.559
<v Speaker 9>in America. We know we've got a story to tell,

1:11:05.680 --> 1:11:10.360
<v Speaker 9>we know we're differentiated and yeah, and America is our

1:11:10.680 --> 1:11:11.479
<v Speaker 9>total focus.

1:11:11.760 --> 1:11:13.120
<v Speaker 6>We for growth.

1:11:13.240 --> 1:11:16.720
<v Speaker 9>We know that if we win in America, we can

1:11:16.760 --> 1:11:20.960
<v Speaker 9>then you know, win everywhere. As Frank Sinatra said, almost.

1:11:20.680 --> 1:11:22.960
<v Speaker 1>Yeah, So what's the expansion plan in New York and

1:11:23.000 --> 1:11:24.960
<v Speaker 1>Los Angeles and other parts of the country.

1:11:25.920 --> 1:11:28.320
<v Speaker 9>Yes, we're you know, you won't be surprised that we've

1:11:28.360 --> 1:11:31.840
<v Speaker 9>scoped out already. You know, the next three to five years,

1:11:32.439 --> 1:11:37.040
<v Speaker 9>and we're clearly looking at New York and California and

1:11:37.840 --> 1:11:41.559
<v Speaker 9>you know the other kind of interesting states. So I

1:11:41.560 --> 1:11:44.680
<v Speaker 9>mean there's a wealth of headroom available for us to

1:11:44.680 --> 1:11:47.760
<v Speaker 9>grow into. But the key, the key thing I bring

1:11:48.120 --> 1:11:51.519
<v Speaker 9>is an insistence on quality growth. Right, We're not just

1:11:51.520 --> 1:11:54.200
<v Speaker 9>trying to wrack up, you know, like numbers of stores.

1:11:54.600 --> 1:11:57.240
<v Speaker 9>The most important thing is to hold on to that quality.

1:11:57.800 --> 1:12:02.000
<v Speaker 9>The way our team interacts. They need they need training,

1:12:02.040 --> 1:12:05.519
<v Speaker 9>they need to know everything about cocoa and chocolate, and

1:12:05.560 --> 1:12:07.760
<v Speaker 9>that gives the confidence to be able to engage and

1:12:07.800 --> 1:12:12.000
<v Speaker 9>have a proper conversation. And our supply chain, which MARS

1:12:12.600 --> 1:12:18.720
<v Speaker 9>will help on hugely. The logistics, the things like finding patents,

1:12:19.439 --> 1:12:23.880
<v Speaker 9>you know, getting getting permits, which a different state by state,

1:12:25.240 --> 1:12:29.200
<v Speaker 9>so all those things are pretty you know, difficult for

1:12:29.800 --> 1:12:32.840
<v Speaker 9>Brits to understand where it's one homogeneous country, it's like

1:12:32.920 --> 1:12:36.720
<v Speaker 9>one set of planning laws. But in America, you know,

1:12:38.000 --> 1:12:41.360
<v Speaker 9>it's such a vast market that you've got to you've

1:12:41.360 --> 1:12:45.360
<v Speaker 9>got to crack the code for you know, California when

1:12:45.360 --> 1:12:46.960
<v Speaker 9>you've just learned it for Illinois.

1:12:47.080 --> 1:12:48.720
<v Speaker 1>Some people live in New Jersey and work in New

1:12:48.760 --> 1:12:50.960
<v Speaker 1>York and have to pay taxes in both places. It's

1:12:51.000 --> 1:12:51.360
<v Speaker 1>not fun.

1:12:51.400 --> 1:12:53.280
<v Speaker 3>You do get some of it back a little bit

1:12:53.320 --> 1:12:56.160
<v Speaker 3>later on. Just final thoughts in terms of where you

1:12:56.200 --> 1:12:59.040
<v Speaker 3>hope this business is. I don't know, two years. What's

1:12:59.040 --> 1:13:01.800
<v Speaker 3>a fair timeline that you're thinking about? And just get

1:13:01.800 --> 1:13:02.759
<v Speaker 3>about a minute left.

1:13:02.560 --> 1:13:04.880
<v Speaker 9>Here, I think I mean in the UK, it took

1:13:04.960 --> 1:13:09.400
<v Speaker 9>us ten years to become a household name brand. In America,

1:13:09.439 --> 1:13:11.000
<v Speaker 9>we're hoping to do it in half the time.

1:13:12.680 --> 1:13:16.120
<v Speaker 3>That's no pressure, we'll come back. Please, just gonna say,

1:13:16.160 --> 1:13:18.479
<v Speaker 3>I'm a person who leaves my office and I'm going

1:13:18.520 --> 1:13:20.840
<v Speaker 3>to just tell you there's another chocolate place that's down below,

1:13:20.880 --> 1:13:22.880
<v Speaker 3>but I will actually buy chocolate on my way home.

1:13:22.960 --> 1:13:25.559
<v Speaker 3>So hopefully you guys will be in the neighborhoods soon

1:13:25.560 --> 1:13:29.800
<v Speaker 3>so I can do that hopeful intention. Angus, thank you

1:13:29.840 --> 1:13:33.320
<v Speaker 3>so much, Happy holidays, and thanks for coming in. Angus Thirlwell,

1:13:33.360 --> 1:13:35.840
<v Speaker 3>he's founder and global CEO at Hotel Chuck a Lot,

1:13:35.920 --> 1:13:37.320
<v Speaker 3>joining us right here in studio.

1:13:38.160 --> 1:13:42.799
<v Speaker 2>This is the Bloomberg Business Week Daily podcast, available on Apple,

1:13:42.960 --> 1:13:46.880
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1:13:46.960 --> 1:13:50.639
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1:13:54.640 --> 1:13:57.679
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1:13:57.720 --> 1:14:00.719
<v Speaker 2>on YouTube and always on the bloom Very terminal.

1:14:07.760 --> 1:14:08.000
<v Speaker 9>Yeah