WEBVTT - Tiny Couch

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<v Speaker 1>It's another jewbile phone frames on the twenties.

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<v Speaker 2>Hello.

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<v Speaker 1>Hi, this is pe Deakins calling from I was looking

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<v Speaker 1>for Stacey in regards to a couch that she purchased

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<v Speaker 1>from us.

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<v Speaker 2>Yes, speaking Hi.

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<v Speaker 3>I've site you guys so many emails. I've been calling

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<v Speaker 3>you guys, and nobody's gotten back to me.

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<v Speaker 1>Okay, in what seems to be the issue.

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<v Speaker 2>Well, I'm waiting on the couch that I ordered.

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<v Speaker 3>I haven't been sent a shipping number, I haven't been

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<v Speaker 3>sent any information, and I'd like to know where my

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<v Speaker 3>couch is.

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<v Speaker 1>Yeah, I do understand that I've got your invoice actually

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<v Speaker 1>in front of me, because I know you've tried to

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<v Speaker 1>get ahold of us, and it looks like it should

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<v Speaker 1>be in your mailbox any day now. So if it's

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<v Speaker 1>not there within four days, I would definitely call.

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<v Speaker 2>Us back in my mailbox. What does that mean?

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<v Speaker 1>Should be in your mailbox in yeah, four days.

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<v Speaker 2>It's a couch. How's it going to fit in my mailbox?

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<v Speaker 1>Well, it's small enough.

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<v Speaker 2>No, it's not small enough. I ordered a couch.

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<v Speaker 1>Ye oh boy, how closely did you look at the

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<v Speaker 1>ad for the couch? I'm sorry, it's actually a you

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<v Speaker 1>know it's actually a Barbie sized couch that you ordered,

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<v Speaker 1>so it's right in the mailbox.

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<v Speaker 2>Is this a joke?

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<v Speaker 3>I paid eight hundred dollars for that couch. There's in

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<v Speaker 3>no way that it's a Barbie sized couch.

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<v Speaker 1>Well, it is hand designed, So yeah.

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<v Speaker 2>I ordered a full sized couch. I didn't order a

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<v Speaker 2>Barbie couch.

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<v Speaker 1>Yeah. Actually, if you, I don't know, if you read

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<v Speaker 1>all of the details of the couch, it does say

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<v Speaker 1>in there that it's a Barbie sized couch. It's actually

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<v Speaker 1>hand crafted though by Bill.

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<v Speaker 2>Who would order a Barbie sized couch?

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<v Speaker 3>Oh?

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<v Speaker 2>Bill?

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<v Speaker 1>Bill is one of our expert designers here.

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<v Speaker 2>Okay, Well, I don't care how expert Bill is.

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<v Speaker 3>I ordered a full sized couch, and I expect a

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<v Speaker 3>full sized couch for that price.

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<v Speaker 1>He's one of the premier designers of teeny couches in

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<v Speaker 1>the country. Actually, so that's why it's so expensive, and

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<v Speaker 1>a lot of people would pay way more than that

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<v Speaker 1>for some of Bill's work.

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<v Speaker 2>Well, Bill, and it's tiny couches.

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<v Speaker 3>I ordered a full sized couch, and I'm sure that

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<v Speaker 3>the ad didn't say anything about it being a small

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<v Speaker 3>Barbie couch.

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<v Speaker 1>All the furniture we sell at our stores is miniature,

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<v Speaker 1>and I figured you would.

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<v Speaker 3>Now when I know that that was not listed on

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<v Speaker 3>the ad, that's false advertising.

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<v Speaker 1>Oh no, it's there. It's just in tiny print like

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<v Speaker 1>our tiny couches, and we kind of do that to

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<v Speaker 1>be cute.

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<v Speaker 2>Okay, you know this is ridiculous.

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<v Speaker 3>I would like a refund, just refund my card because

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<v Speaker 3>I'm not You've been so unhelpful.

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<v Speaker 2>I've been waiting so long.

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<v Speaker 3>For this couch and then I hear that it's a

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<v Speaker 3>Barbie couch.

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<v Speaker 2>What does that even mean?

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<v Speaker 1>Unfortunately, our tiny couches have no refund policies because they

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<v Speaker 1>are rare in one of a kind. But think about this, though,

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<v Speaker 1>In just a few days, you're going to be able

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<v Speaker 1>to open up a Manilla envelope with a beautiful, exquisite,

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<v Speaker 1>tiny hand crafted couch just for you.

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<v Speaker 3>In four days, I'm going to open my mailbox and

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<v Speaker 3>open a Manila envelope and stop on a tiny couch

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<v Speaker 3>because I'm so frustrated because I.

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<v Speaker 2>Want a couch that I ordered.

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<v Speaker 3>My family has been sitting on the floor to watch TV,

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<v Speaker 3>to eat meals because you be waiting for the couch

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<v Speaker 3>which you haven't gotten back to me. At all, and

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<v Speaker 3>then I hear that it's a miniature couch, and now

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<v Speaker 3>I have to go find another one.

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<v Speaker 2>I'm gonna suit you for false advertising. This is ridiculous.

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<v Speaker 2>There was nothing in the ad about this.

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<v Speaker 3>M h. Are you going to say, is there somebody

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<v Speaker 3>else that I can talk to you? Because you're clearly incompetent.

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<v Speaker 1>Well, I would let you talk to Bill, but I

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<v Speaker 1>don't want to get hurt his feelings because I can

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<v Speaker 1>see that you're not very happy about his design of

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<v Speaker 1>the tiny couch.

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<v Speaker 3>Yeah, I'm not happy about any of this. This is

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<v Speaker 3>the most ridiculous thing that I've ever heard. I have

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<v Speaker 3>never experienced this. You cannot just have false ads out

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<v Speaker 3>there like this and then expect people to read tiny print.

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<v Speaker 3>I'm going to post on yump, I'm going to post

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<v Speaker 3>on Twitter, I'm going to.

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<v Speaker 2>Post on all the social media.

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<v Speaker 3>I'm going to ruin your company if you do not

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<v Speaker 3>give me a refund, and you'll be out of a job.

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<v Speaker 3>You won't even be able to afford a tiny couch

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<v Speaker 3>or a tiny house.

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<v Speaker 1>All right, then I'll let you know that this is

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<v Speaker 1>actually Jubil from the Jubil Show doing a phone prank

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<v Speaker 1>on you. And your husband set you up. What it's

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<v Speaker 1>a joke, he said. He've been frustrated because you haven't

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<v Speaker 1>got this couch that you ordered, and he wanted to

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<v Speaker 1>mess with you.

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<v Speaker 2>Oh my god.

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<v Speaker 3>Well now at least my husband can sleep on the

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<v Speaker 3>full side, wake up.

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<v Speaker 2>Every morning with jubal phone. Franks