1 00:00:02,400 --> 00:00:11,119 Speaker 1: Bloomberg Audio Studios, podcasts, radio news. This is Master's in 2 00:00:11,200 --> 00:00:16,480 Speaker 1: Business with Barry Ridholds on Bloomberg Radio. This week on 3 00:00:16,560 --> 00:00:19,680 Speaker 1: the podcast, I have an extra special guest. What can 4 00:00:19,720 --> 00:00:24,160 Speaker 1: I say about Peter Maluke. He began as an attorney, 5 00:00:24,200 --> 00:00:27,800 Speaker 1: working on things like taxes and trust and estates and 6 00:00:27,840 --> 00:00:33,080 Speaker 1: consulting for various RIA firms when he became an RIA 7 00:00:33,440 --> 00:00:37,199 Speaker 1: and eventually bought Creative Planning when it had you know, 8 00:00:37,240 --> 00:00:40,400 Speaker 1: a handful of clients and you know, thirty thirty five 9 00:00:40,440 --> 00:00:45,680 Speaker 1: million dollars. He has since built Creative Planning into one 10 00:00:45,720 --> 00:00:50,479 Speaker 1: of the nation's largest rias and an absolute powerhouse, running 11 00:00:50,560 --> 00:00:53,680 Speaker 1: over three hundred billion dollars. Peter is the guy I 12 00:00:53,720 --> 00:00:56,640 Speaker 1: look to when I want to learn things about how 13 00:00:56,640 --> 00:00:59,440 Speaker 1: to build a firm, how to grow organically, how to 14 00:00:59,480 --> 00:01:04,839 Speaker 1: think about out acquisitions, how to structure your company, really 15 00:01:04,880 --> 00:01:08,760 Speaker 1: to become an enterprise as opposed to merely being a business. 16 00:01:09,240 --> 00:01:12,320 Speaker 1: Peter is also the author of two really interesting books, 17 00:01:12,880 --> 00:01:15,800 Speaker 1: The Five Mistakes Every Investor Makes and How to Avoid Them, 18 00:01:16,000 --> 00:01:20,080 Speaker 1: and his latest book is Money Simplified. Whether you're an 19 00:01:20,240 --> 00:01:24,360 Speaker 1: RIA or an entrepreneur, whether you're interested in finding out 20 00:01:24,520 --> 00:01:27,160 Speaker 1: about who should manage your money and what you should 21 00:01:27,720 --> 00:01:30,480 Speaker 1: look at when you talk to creative planning. I thought 22 00:01:30,520 --> 00:01:33,679 Speaker 1: this conversation was absolutely fascinating, and I think you will 23 00:01:33,760 --> 00:01:37,880 Speaker 1: also with no further ado, my discussion with Creative Plannings 24 00:01:38,319 --> 00:01:39,000 Speaker 1: Peter Maluk. 25 00:01:39,600 --> 00:01:40,640 Speaker 2: It's great to be back there. 26 00:01:40,680 --> 00:01:43,199 Speaker 1: So I didn't mean to imply that the other books 27 00:01:43,240 --> 00:01:46,240 Speaker 1: weren't interesting. I just those are the two most recent 28 00:01:46,240 --> 00:01:49,480 Speaker 1: books I wanted to emphasize. But let's talk a little 29 00:01:49,480 --> 00:01:52,760 Speaker 1: bit about your background in your career, which is so interesting. 30 00:01:53,280 --> 00:01:57,240 Speaker 1: You get a jd MBA from the University of Kansas 31 00:01:57,640 --> 00:02:01,960 Speaker 1: in nineteen ninety six. That's an interesting combination. What was 32 00:02:02,000 --> 00:02:04,840 Speaker 1: the plan for your career with that combo? 33 00:02:05,080 --> 00:02:07,600 Speaker 2: Oh? So here was the brilliant plan. I had had 34 00:02:07,600 --> 00:02:10,000 Speaker 2: been an undergrad at KU for quite a while and 35 00:02:10,040 --> 00:02:13,560 Speaker 2: I was having an incredible time. My brothers were, you know, 36 00:02:13,639 --> 00:02:15,360 Speaker 2: three four years younger than me, so they were coming 37 00:02:15,360 --> 00:02:17,920 Speaker 2: in when I was a senior. I didn't want to leave, 38 00:02:18,400 --> 00:02:21,600 Speaker 2: and so I thought I'll just stay and get a 39 00:02:21,720 --> 00:02:24,519 Speaker 2: get a master's degree. And then I learned that KU 40 00:02:24,639 --> 00:02:27,600 Speaker 2: was launching this combination thing. Instead of doing a law 41 00:02:27,680 --> 00:02:30,239 Speaker 2: degree for three years and MBA for two, you could 42 00:02:30,240 --> 00:02:31,840 Speaker 2: combine them and do it in four and if you 43 00:02:31,880 --> 00:02:33,440 Speaker 2: went in the summers, you could do it in three. 44 00:02:34,080 --> 00:02:36,240 Speaker 2: And so I signed up for it with no plan 45 00:02:36,400 --> 00:02:38,840 Speaker 2: other than to stay at KU a little bit, a 46 00:02:38,840 --> 00:02:42,600 Speaker 2: little that was the plan. I'm having fun. 47 00:02:43,680 --> 00:02:46,320 Speaker 1: Your siblings went to the same school at the same time. Well, 48 00:02:46,720 --> 00:02:48,600 Speaker 1: KU is a big joint. What was that like? 49 00:02:48,960 --> 00:02:50,679 Speaker 2: It was a blast? I mean, it's it's a it's 50 00:02:50,760 --> 00:02:54,240 Speaker 2: a really really fun town. My oldest son just graduated 51 00:02:54,280 --> 00:02:57,520 Speaker 2: from there. My my youngest two are going there next year. 52 00:02:57,639 --> 00:02:59,320 Speaker 2: So I get to relive it, you know, through them 53 00:02:59,360 --> 00:03:02,640 Speaker 2: a little bit. And many things have changed, but a 54 00:03:02,680 --> 00:03:05,160 Speaker 2: lot of things are exactly the same. That's one of 55 00:03:05,200 --> 00:03:07,119 Speaker 2: the reasons. I think a lot of people like going 56 00:03:07,120 --> 00:03:09,600 Speaker 2: back to the schools that they graduated from. 57 00:03:09,639 --> 00:03:13,520 Speaker 1: So long before you went to KU, Creative Planning was 58 00:03:13,680 --> 00:03:17,200 Speaker 1: formed in Kansas. That was back in nineteen eighty three. 59 00:03:17,560 --> 00:03:20,880 Speaker 1: What led you to acquire the company in two thousand 60 00:03:20,880 --> 00:03:23,120 Speaker 1: and four? You were an employee at the time, weren't you. 61 00:03:23,240 --> 00:03:26,120 Speaker 2: I was, so I had started out, you know, accidental 62 00:03:26,240 --> 00:03:28,720 Speaker 2: journey to becoming an advisor, and I really found myself 63 00:03:28,720 --> 00:03:31,160 Speaker 2: as an advisor to advisors. So I would go from 64 00:03:31,720 --> 00:03:34,680 Speaker 2: one brokerage house to another, and one independent advisor to 65 00:03:34,720 --> 00:03:37,880 Speaker 2: another from morning till you know, the day was over, 66 00:03:37,920 --> 00:03:39,520 Speaker 2: and I would do legal work for their clients, or 67 00:03:39,560 --> 00:03:43,240 Speaker 2: give tax advice, or do planning or investments. And at 68 00:03:43,280 --> 00:03:45,560 Speaker 2: some point, the people that were running the financial planning 69 00:03:45,560 --> 00:03:48,440 Speaker 2: department for Creative Planning, which was a sister company to 70 00:03:48,480 --> 00:03:51,320 Speaker 2: an insurance company, there were three guys that were selling 71 00:03:51,640 --> 00:03:55,480 Speaker 2: disability insurance to physicians in Kansas City. One of them 72 00:03:55,920 --> 00:03:58,080 Speaker 2: passed away at a young age, one became disabled to 73 00:03:58,080 --> 00:04:01,200 Speaker 2: a young age, and the people that were running the 74 00:04:01,200 --> 00:04:03,720 Speaker 2: financial planning arm had left, and the owner of that 75 00:04:03,840 --> 00:04:08,040 Speaker 2: firm is incredible guy, had brought me in to handle 76 00:04:08,040 --> 00:04:10,480 Speaker 2: the planning and investments for Creative Planning. So while I 77 00:04:10,560 --> 00:04:12,680 Speaker 2: was doing all this work for other advisors, I was 78 00:04:12,720 --> 00:04:15,680 Speaker 2: also managing you know, their thirty or forty clients that 79 00:04:15,720 --> 00:04:18,560 Speaker 2: they had at the time too. And that's where, you know, 80 00:04:18,600 --> 00:04:21,680 Speaker 2: from ninety eight to four, I got this sense of Hey, 81 00:04:21,720 --> 00:04:25,360 Speaker 2: all day, every day, I'm doing little pieces for different people. 82 00:04:25,480 --> 00:04:28,159 Speaker 2: What if there was a firm that did all of 83 00:04:28,200 --> 00:04:29,159 Speaker 2: this in one place. 84 00:04:29,720 --> 00:04:32,840 Speaker 1: One quarterback to oversee everything that's right? Oh four, you 85 00:04:33,240 --> 00:04:36,520 Speaker 1: do the acquisition. I mean you're working as an attorney 86 00:04:36,640 --> 00:04:39,600 Speaker 1: for a advisory firm. It's kind of hard to write 87 00:04:39,600 --> 00:04:42,200 Speaker 1: a big check at that point. How did this process 88 00:04:42,240 --> 00:04:44,320 Speaker 1: go about you for you acquiring, Well, I. 89 00:04:44,240 --> 00:04:46,640 Speaker 2: Mean it was it was managing a very very small 90 00:04:46,680 --> 00:04:48,760 Speaker 2: amount of money, so there was no big check. There 91 00:04:48,839 --> 00:04:50,600 Speaker 2: was no big check to be written, or I wouldn't 92 00:04:50,600 --> 00:04:53,159 Speaker 2: have been able to buy it. And he was, you know, 93 00:04:53,279 --> 00:04:56,000 Speaker 2: very great. I mean we're talking like, you know, six 94 00:04:56,040 --> 00:04:59,239 Speaker 2: figure check right spread out over you know, sixty months. 95 00:04:59,240 --> 00:05:01,120 Speaker 2: So it was not a this was not a big 96 00:05:01,160 --> 00:05:02,360 Speaker 2: operation at the time. 97 00:05:03,080 --> 00:05:05,520 Speaker 1: And thirty four million dollars not a lot of money, 98 00:05:05,560 --> 00:05:08,320 Speaker 1: that's right. And now it's up. What is that a 99 00:05:08,360 --> 00:05:12,479 Speaker 1: thousand x? You're over three hundred billion. Let's talk about 100 00:05:12,520 --> 00:05:15,919 Speaker 1: how you got there. You for the first what is 101 00:05:15,920 --> 00:05:21,560 Speaker 1: that fifteen years, did no acquisitions, so strictly organically grew 102 00:05:21,640 --> 00:05:25,160 Speaker 1: from thirty four million to forty two billion. That is 103 00:05:25,320 --> 00:05:29,279 Speaker 1: a giant one hundred x set of gains. How do 104 00:05:29,360 --> 00:05:34,000 Speaker 1: you grow a company organically that quickly? 105 00:05:34,200 --> 00:05:35,320 Speaker 2: Well, I think we were ahead of the game and 106 00:05:35,360 --> 00:05:37,279 Speaker 2: a lot of things that now a lot of firms 107 00:05:37,279 --> 00:05:39,520 Speaker 2: have started to do. And I think like we were 108 00:05:39,520 --> 00:05:42,479 Speaker 2: doing financial planning without a separate fee. We were passive 109 00:05:42,480 --> 00:05:44,640 Speaker 2: on the equity side. We never used hedge funds, but 110 00:05:44,680 --> 00:05:47,480 Speaker 2: we used private equity, private lending. You know, very early 111 00:05:47,520 --> 00:05:50,839 Speaker 2: on for an RIA, we were doing legal, tax, investments, 112 00:05:50,880 --> 00:05:54,160 Speaker 2: trust services, planning all under one roof. That was definitely 113 00:05:54,279 --> 00:05:56,600 Speaker 2: revolutionary at the time. You know, there are the other 114 00:05:56,640 --> 00:05:58,760 Speaker 2: are firms. You know that your ten years fifteen years 115 00:05:58,800 --> 00:06:00,800 Speaker 2: later started to add those things. We had a very 116 00:06:00,800 --> 00:06:04,240 Speaker 2: big hit start and the market really responded to those things. 117 00:06:04,279 --> 00:06:06,240 Speaker 2: Like if you look here twenty years later, where did 118 00:06:06,240 --> 00:06:08,440 Speaker 2: the market go On the equity side, It went from 119 00:06:08,480 --> 00:06:10,560 Speaker 2: active to passa while we were there in the beginning. 120 00:06:10,680 --> 00:06:13,120 Speaker 2: On the private side, where has it gone from hedge 121 00:06:13,120 --> 00:06:16,120 Speaker 2: funds to private investments? We were there very early. It 122 00:06:16,240 --> 00:06:18,400 Speaker 2: used to charge separately for a planning fee. Now it's 123 00:06:18,480 --> 00:06:21,400 Speaker 2: more the way creative planning did it. And this idea 124 00:06:21,440 --> 00:06:24,599 Speaker 2: of adding other services in one place. The market's moving 125 00:06:24,640 --> 00:06:25,960 Speaker 2: there too. So I think we were just ahead on 126 00:06:26,000 --> 00:06:28,160 Speaker 2: all of those things. We had a big advantage in 127 00:06:28,160 --> 00:06:30,760 Speaker 2: that regard. I think when people are looking for an advisor, 128 00:06:30,960 --> 00:06:34,800 Speaker 2: they like to see usually two things. I think one 129 00:06:34,839 --> 00:06:37,000 Speaker 2: they want to see that you know what you're doing 130 00:06:37,040 --> 00:06:39,160 Speaker 2: and it's very hard to figure out that somebody knows 131 00:06:39,160 --> 00:06:41,640 Speaker 2: what they're doing. But they could look at Creative and go, well, 132 00:06:41,640 --> 00:06:43,839 Speaker 2: Creator's been doing this a very very long time, right, 133 00:06:43,880 --> 00:06:45,400 Speaker 2: And if they can go talk to one hundred advisors, 134 00:06:45,400 --> 00:06:47,440 Speaker 2: none of them would have been doing what we're doing 135 00:06:48,000 --> 00:06:50,520 Speaker 2: back then, right, So I think they just know, hey, 136 00:06:50,520 --> 00:06:54,400 Speaker 2: we've been doing it longer, and we've got probably more people, 137 00:06:54,600 --> 00:06:56,960 Speaker 2: you know, doing these services, more specialties, more people with 138 00:06:57,000 --> 00:07:00,240 Speaker 2: those designations. We're now divided out and working with ultra 139 00:07:00,279 --> 00:07:03,200 Speaker 2: affluent people and the mass affluent and having different teams 140 00:07:03,200 --> 00:07:06,120 Speaker 2: that serve all of these And I think an investor, 141 00:07:06,520 --> 00:07:09,680 Speaker 2: a prospective client can figure that out in pretty short order. 142 00:07:09,720 --> 00:07:11,480 Speaker 2: You know, when my son and I were walking here 143 00:07:11,520 --> 00:07:13,920 Speaker 2: to the studio, we were trying to figure out, you know, 144 00:07:13,960 --> 00:07:15,360 Speaker 2: where to eat. We didn't have any time. We're gonna 145 00:07:15,360 --> 00:07:16,720 Speaker 2: have to eat and walk right so here in New 146 00:07:16,800 --> 00:07:19,600 Speaker 2: York City, and we got in late. We wanted to 147 00:07:19,600 --> 00:07:21,280 Speaker 2: make it on time here as close as we could. 148 00:07:21,600 --> 00:07:23,280 Speaker 2: So what do we do? We stopped at a food truck, 149 00:07:23,280 --> 00:07:25,200 Speaker 2: a bunch of food trucks, but there was one food 150 00:07:25,200 --> 00:07:29,000 Speaker 2: truck that say lone voted but best whatever, Trip Advisor 151 00:07:29,040 --> 00:07:31,520 Speaker 2: all that that's the one we stopped at, right, because 152 00:07:31,560 --> 00:07:34,960 Speaker 2: it feels like there's some social proof there that is 153 00:07:35,000 --> 00:07:36,960 Speaker 2: food Truck's food's probably better than the other ones. It's 154 00:07:37,000 --> 00:07:39,320 Speaker 2: sure enough. My son was like, if I was in 155 00:07:39,400 --> 00:07:41,000 Speaker 2: Can't City, I wo'd eat this every day, you know, 156 00:07:41,080 --> 00:07:43,240 Speaker 2: for lunch. I think when you look at an advisor, 157 00:07:43,800 --> 00:07:46,520 Speaker 2: you know we're both in the professions. So it seems, well, 158 00:07:46,600 --> 00:07:47,800 Speaker 2: I mean, does it that big a deal to we 159 00:07:47,800 --> 00:07:48,960 Speaker 2: be doing get a long time? Well? I mean, if 160 00:07:49,000 --> 00:07:51,000 Speaker 2: you get yourself out of the professional profession in a 161 00:07:51,000 --> 00:07:53,920 Speaker 2: medical condition, right, and you're looking for a doctor, you 162 00:07:54,320 --> 00:07:56,720 Speaker 2: like the doctor that's been doing it for a few decades, 163 00:07:57,040 --> 00:07:59,960 Speaker 2: with an enormous team that's invested in all this technology, 164 00:08:00,120 --> 00:08:02,160 Speaker 2: it's probably already made the mistakes they're going to make 165 00:08:02,200 --> 00:08:04,880 Speaker 2: that if something weird shows up, they've probably seen it before. 166 00:08:05,560 --> 00:08:08,840 Speaker 2: That is creative planning. And so the growth, it compounds 167 00:08:09,360 --> 00:08:12,080 Speaker 2: because the longer you've been doing it, the more that 168 00:08:12,120 --> 00:08:13,120 Speaker 2: credibility you have. 169 00:08:13,760 --> 00:08:16,080 Speaker 1: So you mentioned you have all these different teams and 170 00:08:16,120 --> 00:08:19,360 Speaker 1: all these different people. How do you maintain the corporate 171 00:08:19,440 --> 00:08:23,240 Speaker 1: culture when you scale up one hundred x? Like that's 172 00:08:23,280 --> 00:08:27,120 Speaker 1: a real challenge. How do you keep old horses pulling 173 00:08:27,160 --> 00:08:28,880 Speaker 1: the sleigh in the same direction. 174 00:08:29,160 --> 00:08:33,320 Speaker 2: Why take this incredibly seriously because you know, in this business, 175 00:08:33,360 --> 00:08:36,240 Speaker 2: all you really have is what's in people's brains and 176 00:08:36,280 --> 00:08:37,800 Speaker 2: in their hearts. Right, You've got to have people that 177 00:08:37,840 --> 00:08:39,800 Speaker 2: know what they're doing and they care about people, right, 178 00:08:39,800 --> 00:08:41,319 Speaker 2: Because this isn't like we're not a hedge fund, we're 179 00:08:41,320 --> 00:08:43,560 Speaker 2: not a mutual fund. Nothing's wrong with those things, but 180 00:08:43,559 --> 00:08:45,959 Speaker 2: we're dealing with actual human beings. You know, whether a creative, 181 00:08:45,960 --> 00:08:48,320 Speaker 2: whether you're a CPA or an attorney or a planner, 182 00:08:48,320 --> 00:08:50,679 Speaker 2: a wealth manager or whatever, you're sitting across the table 183 00:08:50,679 --> 00:08:53,559 Speaker 2: from somebody, you have to have that kind of consultative 184 00:08:53,600 --> 00:08:56,000 Speaker 2: nature about you or you're not going to be successful, 185 00:08:56,040 --> 00:08:58,760 Speaker 2: certainly not be able to do right by the client. 186 00:08:58,800 --> 00:09:01,480 Speaker 2: And so I look at culture a couple of things. One, 187 00:09:01,520 --> 00:09:03,600 Speaker 2: it's who you let in in the first place. Right, 188 00:09:03,640 --> 00:09:06,559 Speaker 2: So when I'm interviewing, it's not just who I want in, 189 00:09:06,720 --> 00:09:09,439 Speaker 2: it's who do I want to keep out? So I'm 190 00:09:09,440 --> 00:09:12,120 Speaker 2: always the last stop in an interview. Mine's always just 191 00:09:12,160 --> 00:09:12,800 Speaker 2: a few minutes. 192 00:09:12,960 --> 00:09:16,040 Speaker 1: Even today with how many of you guys have over 193 00:09:16,080 --> 00:09:19,000 Speaker 1: a thousand employees, twenty four hundred. Yeah, So every one 194 00:09:19,040 --> 00:09:21,719 Speaker 1: of them. You gave the stamp of approval before they 195 00:09:21,720 --> 00:09:22,080 Speaker 1: came in. 196 00:09:22,200 --> 00:09:25,360 Speaker 2: Yeah, and I'll block quite a few now their background 197 00:09:25,440 --> 00:09:28,560 Speaker 2: check before they get to be somebody is already. Somebody's 198 00:09:28,559 --> 00:09:30,480 Speaker 2: already said, hey, I like them for my department. They 199 00:09:30,520 --> 00:09:31,920 Speaker 2: know what they're doing and all that we're not, you know, 200 00:09:31,960 --> 00:09:33,920 Speaker 2: we're not perfect. But there's a lot of screens in here. 201 00:09:34,920 --> 00:09:36,760 Speaker 2: But what I'm just looking for is, you know, every 202 00:09:36,800 --> 00:09:38,000 Speaker 2: now and then you have a leader and they're just 203 00:09:38,040 --> 00:09:40,000 Speaker 2: desperate to fill a role, right, and you really have 204 00:09:40,080 --> 00:09:42,800 Speaker 2: to you want to avoid that desperate hire where they 205 00:09:42,840 --> 00:09:46,200 Speaker 2: bring that jerk in right right, Because you know, I 206 00:09:46,280 --> 00:09:48,040 Speaker 2: was talking to somebody the other day about are most 207 00:09:48,080 --> 00:09:50,880 Speaker 2: people good? Are most people bad? And we were talking about, well, yeah, 208 00:09:50,960 --> 00:09:54,040 Speaker 2: think about all the violent crime and assaults and all 209 00:09:54,040 --> 00:09:56,240 Speaker 2: this stuff, and the reality is most people are good, 210 00:09:56,280 --> 00:10:01,360 Speaker 2: but one bad person causes so much damage. We had 211 00:10:02,040 --> 00:10:04,120 Speaker 2: someone that became a client because someone was stealing from 212 00:10:04,120 --> 00:10:05,640 Speaker 2: them and employe was stealing from them. Will turns out 213 00:10:05,640 --> 00:10:07,800 Speaker 2: they were stealing from four other businesses too, do you 214 00:10:07,880 --> 00:10:09,640 Speaker 2: know what I mean? Like so, but that's normal, right, 215 00:10:09,679 --> 00:10:12,000 Speaker 2: someone who commits sexual assault, it's a very tiny group 216 00:10:12,000 --> 00:10:13,960 Speaker 2: of people that commit sexual assaults. The problem is the 217 00:10:13,960 --> 00:10:16,280 Speaker 2: average person does it over and over and over, so 218 00:10:16,360 --> 00:10:19,040 Speaker 2: you create disproportion victims. Well, I look at it like 219 00:10:19,080 --> 00:10:21,040 Speaker 2: weeds in a garden. You get that one person in 220 00:10:21,080 --> 00:10:23,280 Speaker 2: your firm and they're a little bit of a jerk, 221 00:10:23,360 --> 00:10:26,200 Speaker 2: or they're overly self serving, or they can turn the 222 00:10:26,240 --> 00:10:29,600 Speaker 2: culture very very fast and cause a lot of distraction. 223 00:10:29,720 --> 00:10:32,000 Speaker 2: I think the biggest successes I've had in my career 224 00:10:32,040 --> 00:10:34,040 Speaker 2: are who I've hired. The biggest failures I've had in 225 00:10:34,080 --> 00:10:36,480 Speaker 2: my career are are who I've hired. And so I think, 226 00:10:36,480 --> 00:10:38,600 Speaker 2: like you look at the social curve, part of it's 227 00:10:38,640 --> 00:10:41,200 Speaker 2: attracting the right talent, but getting that you know, sociopath 228 00:10:41,360 --> 00:10:45,240 Speaker 2: or that kind of like really narcissistic type personality, keeping 229 00:10:45,240 --> 00:10:47,400 Speaker 2: that person out of your firm. I think that's step 230 00:10:47,440 --> 00:10:49,600 Speaker 2: one in the culture. Step two is if you make 231 00:10:49,600 --> 00:10:52,079 Speaker 2: a mistake, and we make mistakes, correct it fast. I'm 232 00:10:52,120 --> 00:10:53,720 Speaker 2: really bad at this, by the way, Verry. 233 00:10:53,840 --> 00:10:57,319 Speaker 1: Really it's hard to do. We all know the expression 234 00:10:57,400 --> 00:11:01,360 Speaker 1: high or slowly fire fast, but it's very It's much 235 00:11:01,400 --> 00:11:02,480 Speaker 1: harder to do than the sound. 236 00:11:02,559 --> 00:11:04,319 Speaker 2: Yeah, And what's changed my thinking on this is I 237 00:11:04,400 --> 00:11:05,760 Speaker 2: used to just drag it out and drag it out 238 00:11:05,800 --> 00:11:07,280 Speaker 2: and drag it out. And this you know woman in 239 00:11:07,280 --> 00:11:09,120 Speaker 2: our firm who started with me early on, she you know, 240 00:11:09,160 --> 00:11:10,560 Speaker 2: came to me once she said like, hey, you think 241 00:11:10,600 --> 00:11:12,280 Speaker 2: you're doing this person a favor, but you're really doing 242 00:11:12,280 --> 00:11:13,760 Speaker 2: is you're punishing the rest of us. And that just 243 00:11:13,800 --> 00:11:16,840 Speaker 2: changed my thinking about it overnight, Like now I feel 244 00:11:16,920 --> 00:11:18,280 Speaker 2: like you're sending a message to the rest of the 245 00:11:18,280 --> 00:11:21,240 Speaker 2: firm and what you'll tolerate, whether it's in competence or 246 00:11:21,280 --> 00:11:23,880 Speaker 2: ill will or whatever. So getting people out, you know, quickly, 247 00:11:24,000 --> 00:11:25,280 Speaker 2: is another very big piece of it. And then the 248 00:11:25,280 --> 00:11:27,320 Speaker 2: other part is who do you make a leader. You 249 00:11:27,360 --> 00:11:29,520 Speaker 2: can't just make the leader the person who was really 250 00:11:29,559 --> 00:11:32,400 Speaker 2: good at something, right, Like you can't say, okay, you're 251 00:11:32,400 --> 00:11:33,920 Speaker 2: really good at taxes, I'm going to make you the 252 00:11:33,960 --> 00:11:34,800 Speaker 2: head of the tax group. 253 00:11:34,720 --> 00:11:36,640 Speaker 1: Or you're really you got a different set of skills. 254 00:11:36,679 --> 00:11:40,800 Speaker 2: Yes, you really need somebody who embodies the culture where 255 00:11:41,760 --> 00:11:43,480 Speaker 2: you know, someone was just asking us we do this 256 00:11:43,640 --> 00:11:46,040 Speaker 2: thing called ask Me Anything at Creative Planning where every 257 00:11:46,040 --> 00:11:48,640 Speaker 2: six months, separate from the other things we do, there's 258 00:11:48,679 --> 00:11:50,520 Speaker 2: just an hour people can ask me whatever they want. 259 00:11:50,520 --> 00:11:52,480 Speaker 2: And somebody said, well, what do you know? What's the 260 00:11:52,520 --> 00:11:54,559 Speaker 2: message you want your leaders to give? And I said, 261 00:11:54,600 --> 00:11:56,880 Speaker 2: I want my leader to be the message. Right. If 262 00:11:56,880 --> 00:11:59,320 Speaker 2: you have to ask what the the leader should just 263 00:11:59,360 --> 00:12:03,319 Speaker 2: persona what they want, what the example is of what 264 00:12:03,600 --> 00:12:05,599 Speaker 2: it's supposed to be. That's the type of person you 265 00:12:05,640 --> 00:12:08,319 Speaker 2: got to do all those things intentionally. Culture is very fragile. 266 00:12:08,360 --> 00:12:10,199 Speaker 2: I think we've been graded, and I think a big 267 00:12:10,240 --> 00:12:11,840 Speaker 2: part of it is that we've got the right leaders 268 00:12:11,840 --> 00:12:12,240 Speaker 2: in place. 269 00:12:12,679 --> 00:12:17,439 Speaker 1: Let's also talk about your headquarters. You're an overland park, Kansas. 270 00:12:18,240 --> 00:12:21,640 Speaker 1: The typical investment farm seems to be east coast or 271 00:12:21,640 --> 00:12:25,680 Speaker 1: west coast. What are the advantages of being located in Kansas? 272 00:12:25,720 --> 00:12:28,000 Speaker 2: See this is a happy accident too, kind of like 273 00:12:28,040 --> 00:12:30,520 Speaker 2: how I wound up with my majors or wound up 274 00:12:30,559 --> 00:12:32,280 Speaker 2: in the profession. It's just I was born and raised 275 00:12:32,320 --> 00:12:35,040 Speaker 2: in Kansas City and just was never ambitious enough to 276 00:12:35,120 --> 00:12:37,440 Speaker 2: go do anything else. You know, when my brothers moved 277 00:12:37,480 --> 00:12:39,280 Speaker 2: to Dallas and one moved to la and they both 278 00:12:39,400 --> 00:12:42,400 Speaker 2: enormously you know successful. All my aunts and uncles moved 279 00:12:42,400 --> 00:12:46,079 Speaker 2: to different cities. But I graduated, went back to Kansas City, 280 00:12:46,120 --> 00:12:47,280 Speaker 2: got a job, and next thing I knew I was 281 00:12:47,320 --> 00:12:49,240 Speaker 2: running Creative Planning, and by the time I even thought 282 00:12:49,240 --> 00:12:51,960 Speaker 2: about where I was located, Creative Planning had been you know, 283 00:12:52,000 --> 00:12:54,679 Speaker 2: too successful to consider anything else. Once I tried to 284 00:12:54,720 --> 00:12:58,240 Speaker 2: get my family to move twenty blocks and my kids started, 285 00:12:58,280 --> 00:13:00,920 Speaker 2: you know, screaming and ran upstairs clear and nothing, you know, 286 00:13:01,000 --> 00:13:03,680 Speaker 2: nothing was going to happen. So but it's been absolutely 287 00:13:03,720 --> 00:13:06,920 Speaker 2: amazing because to this day in my life, I have 288 00:13:06,960 --> 00:13:09,000 Speaker 2: not done a coast to coast flight. I mean I 289 00:13:09,320 --> 00:13:13,040 Speaker 2: travel every week, and it's very easy to get around 290 00:13:13,080 --> 00:13:15,040 Speaker 2: the country. If you are are you're. 291 00:13:14,920 --> 00:13:16,960 Speaker 1: Never more than two and a half hours away from anyway. 292 00:13:17,000 --> 00:13:21,280 Speaker 2: Everything's pretty everything's pretty probably yeah, yeah, I mean continental US, right, 293 00:13:21,320 --> 00:13:23,960 Speaker 2: so everything's really easy to get to something, to visit 294 00:13:24,000 --> 00:13:27,720 Speaker 2: an office, see a team or or give it a presentation, 295 00:13:27,960 --> 00:13:30,120 Speaker 2: or see a client. You know, I can do it. 296 00:13:30,160 --> 00:13:32,160 Speaker 2: And I also think that there is something to be 297 00:13:32,240 --> 00:13:35,080 Speaker 2: said for and I think it sounds cliche, but it's 298 00:13:35,120 --> 00:13:40,120 Speaker 2: not just this midwack Midwest ethics, Midwest work ethic and 299 00:13:40,120 --> 00:13:43,360 Speaker 2: and kind of the attitude, this bias towards integrity. I 300 00:13:43,440 --> 00:13:47,080 Speaker 2: found it very very easy to hire very high quality people, 301 00:13:47,240 --> 00:13:49,719 Speaker 2: and so many of our firm's partners are based in 302 00:13:49,760 --> 00:13:50,440 Speaker 2: Kansas City too. 303 00:13:50,760 --> 00:13:54,079 Speaker 1: We call it Midwest nice, yes, which it really is. 304 00:13:55,080 --> 00:13:57,240 Speaker 1: We have family in Chicago. Every time we're there every 305 00:13:57,320 --> 00:14:00,800 Speaker 1: year for Thanksgiving, every time we're local, it's like everybody 306 00:14:00,840 --> 00:14:03,960 Speaker 1: here is just so delightful. That's right, they're just so pleasant. 307 00:14:04,559 --> 00:14:06,280 Speaker 1: I guess it's because they're not in a rush and 308 00:14:06,320 --> 00:14:09,480 Speaker 1: the real estate isn't as expensive, so people are less stressed. 309 00:14:09,520 --> 00:14:12,360 Speaker 1: That's what I usually talk it up to. But Midwest 310 00:14:12,520 --> 00:14:13,920 Speaker 1: nice is really a thing. 311 00:14:14,640 --> 00:14:17,160 Speaker 2: It's really a thing. Yeah, there's a lot of reasons, 312 00:14:17,160 --> 00:14:19,080 Speaker 2: but it's a real thing that I appreciate more and 313 00:14:19,120 --> 00:14:20,080 Speaker 2: more every year that goes by. 314 00:14:20,520 --> 00:14:23,600 Speaker 1: Let's talk a little bit about the growth at Creative Planning. 315 00:14:24,200 --> 00:14:27,480 Speaker 1: It was organic for the first fifteen years, and then 316 00:14:27,520 --> 00:14:31,000 Speaker 1: in twenty nineteen you did a few acquisitions. First off, 317 00:14:31,200 --> 00:14:35,280 Speaker 1: what led you to the decision to say, hey, we've 318 00:14:35,280 --> 00:14:38,960 Speaker 1: gone as far as we think we can organically, let's 319 00:14:39,000 --> 00:14:42,200 Speaker 1: take advantage of all this cheap capital around and start 320 00:14:42,200 --> 00:14:43,200 Speaker 1: doing acquisitions. 321 00:14:43,680 --> 00:14:46,440 Speaker 2: So really, for us, I had never occurred to me 322 00:14:46,440 --> 00:14:49,360 Speaker 2: to even do an acquisition. We were from the very 323 00:14:49,600 --> 00:14:54,040 Speaker 2: first month growing faster as fast as we could possibly handle. 324 00:14:54,560 --> 00:14:58,440 Speaker 2: It was just moving so quickly. We've always been higher. 325 00:14:58,440 --> 00:15:00,400 Speaker 2: Every quarter in the history of creative play has been 326 00:15:00,400 --> 00:15:03,280 Speaker 2: positive net inflows every quarter in the history of creative 327 00:15:03,280 --> 00:15:06,120 Speaker 2: We've been hiring, right, and we're just growing, growing, growing, growing. 328 00:15:06,120 --> 00:15:08,160 Speaker 2: But you look at even over that period, Forbes had 329 00:15:08,200 --> 00:15:10,880 Speaker 2: done a ranking of the fastest growing firms in the 330 00:15:10,960 --> 00:15:12,920 Speaker 2: United States and we were number one on that list, 331 00:15:12,960 --> 00:15:14,480 Speaker 2: and that was ten years in. It was over the 332 00:15:14,520 --> 00:15:18,000 Speaker 2: ten year period. Even then, if you went to an 333 00:15:18,040 --> 00:15:20,960 Speaker 2: average American city and visited one of our offices, we 334 00:15:21,040 --> 00:15:24,280 Speaker 2: probably didn't have a physical office. We probably had one 335 00:15:24,360 --> 00:15:28,120 Speaker 2: or two advisors, and in that particular city, we might 336 00:15:28,160 --> 00:15:30,920 Speaker 2: have managed, you know, eight hundred million dollars, right, So 337 00:15:31,000 --> 00:15:32,440 Speaker 2: it was clear to me that I could do this 338 00:15:32,600 --> 00:15:35,000 Speaker 2: till I was one hundred and ten, and I was 339 00:15:35,040 --> 00:15:38,160 Speaker 2: not going to be able to build a national independent firm. 340 00:15:38,200 --> 00:15:41,040 Speaker 2: I might have had the biggest independent ria, you know, 341 00:15:41,240 --> 00:15:44,600 Speaker 2: at at doing that pace, I might have we would 342 00:15:44,640 --> 00:15:47,000 Speaker 2: have continued to be successful. But we had sat around 343 00:15:47,000 --> 00:15:48,400 Speaker 2: a few of us and said what do we want 344 00:15:48,440 --> 00:15:50,480 Speaker 2: to do, and we said, we have this opportunity to 345 00:15:50,600 --> 00:15:54,080 Speaker 2: set the standard of what a client should receive from 346 00:15:54,120 --> 00:15:56,280 Speaker 2: an independent wealth manager. And we looked at our competitors 347 00:15:56,280 --> 00:15:58,400 Speaker 2: of who else we thought might be that standard, and 348 00:15:58,400 --> 00:15:59,800 Speaker 2: we thought, you know, we you know, we're proud of 349 00:15:59,840 --> 00:16:01,960 Speaker 2: what doing. We thought, Hey, this is the right way 350 00:16:02,000 --> 00:16:03,520 Speaker 2: to do it. This is the right investment approach, this 351 00:16:03,560 --> 00:16:05,520 Speaker 2: is the right wealth management approach. We have this opportunity 352 00:16:05,520 --> 00:16:08,640 Speaker 2: to do this, let's do it right. And so along 353 00:16:08,680 --> 00:16:12,200 Speaker 2: the way we made one acquisition, very much by accident, 354 00:16:12,320 --> 00:16:14,960 Speaker 2: Metafather and Son that turned out to be wonderful. But 355 00:16:15,040 --> 00:16:17,320 Speaker 2: what we've observed from them was they grew faster when 356 00:16:17,360 --> 00:16:19,480 Speaker 2: they were with us. Their advisors all stayed and were 357 00:16:19,560 --> 00:16:22,040 Speaker 2: very happy. Their clients got more services, they referred more, 358 00:16:22,120 --> 00:16:24,200 Speaker 2: so their growth rate went up. And we were like, 359 00:16:24,320 --> 00:16:26,040 Speaker 2: wait a second. We did all of this and we 360 00:16:26,080 --> 00:16:30,480 Speaker 2: doubled our presence in that city was Minneapolis. This is 361 00:16:30,480 --> 00:16:32,440 Speaker 2: the recipe, And we went back and started to call 362 00:16:32,560 --> 00:16:35,880 Speaker 2: all the advisors over the years that had called us, 363 00:16:35,960 --> 00:16:40,680 Speaker 2: and the acquisitions began. But organically, we've actually, excluding acquisitions, 364 00:16:41,120 --> 00:16:44,240 Speaker 2: grown more in the last five years than the previous ten. 365 00:16:44,640 --> 00:16:44,880 Speaker 1: Wow. 366 00:16:44,920 --> 00:16:48,520 Speaker 2: So the organic growth is accelerated, but the acquisitions have 367 00:16:48,600 --> 00:16:50,360 Speaker 2: been a nice way to complement it. With our goal 368 00:16:50,800 --> 00:16:53,840 Speaker 2: being to become more localized to clients. Basically in every 369 00:16:53,880 --> 00:16:54,840 Speaker 2: major market. 370 00:16:55,120 --> 00:16:57,560 Speaker 1: So tell us about the four toh one K acquisition 371 00:16:57,720 --> 00:17:02,680 Speaker 1: did that was a substantial purchase one hundred plus billion 372 00:17:02,720 --> 00:17:04,760 Speaker 1: dollars in four one K assets. 373 00:17:04,400 --> 00:17:06,720 Speaker 2: That's right. So you know, we on the on the 374 00:17:06,720 --> 00:17:08,960 Speaker 2: private well side, we work with the massive fluid, We 375 00:17:09,000 --> 00:17:10,480 Speaker 2: work with people that have ten million up and we 376 00:17:10,800 --> 00:17:13,840 Speaker 2: work with centi millionaires and billionaires. On the for one 377 00:17:13,920 --> 00:17:16,960 Speaker 2: K side, we were basically dealing with foreign K plans 378 00:17:17,000 --> 00:17:20,640 Speaker 2: that were from startup to one hundred or so million. Well, 379 00:17:20,640 --> 00:17:23,720 Speaker 2: we have sixty seventy thousand private clients, many of them 380 00:17:23,720 --> 00:17:27,680 Speaker 2: are CFOs CEOs of publicly traded companies, and they would say, well, hey, 381 00:17:27,760 --> 00:17:29,560 Speaker 2: before you talk to my team about the four and K, 382 00:17:29,640 --> 00:17:32,720 Speaker 2: how many one billion dollar four on K plans you have? 383 00:17:33,280 --> 00:17:34,920 Speaker 2: I would say, well, well none, and they're like, well 384 00:17:34,920 --> 00:17:36,280 Speaker 2: there's no way, you know what I mean, there's no 385 00:17:36,320 --> 00:17:40,480 Speaker 2: social proof there, right. And so what this acquisition did 386 00:17:40,640 --> 00:17:43,919 Speaker 2: was they were one of the three largest independent foreworn 387 00:17:43,960 --> 00:17:46,720 Speaker 2: K providers in the United States. A lot of publicly 388 00:17:46,800 --> 00:17:49,640 Speaker 2: traded companies multi billion dollar foreign K plans with tens 389 00:17:49,640 --> 00:17:54,600 Speaker 2: of thousands of participants. We bought, purchased that group, put 390 00:17:54,640 --> 00:17:56,800 Speaker 2: it in a creative They've grown quicker because they have 391 00:17:56,880 --> 00:18:01,080 Speaker 2: more of a wealth management backbone. They've got now financial wellness, 392 00:18:01,160 --> 00:18:04,520 Speaker 2: financial education. We're able to manage money, add new investments 393 00:18:04,840 --> 00:18:07,280 Speaker 2: at lower fees. We just have a lot of negotiating power, 394 00:18:07,520 --> 00:18:09,600 Speaker 2: so we've been able to do an enormous amount to 395 00:18:09,640 --> 00:18:12,480 Speaker 2: make the offering better. And they've grown quicker also from 396 00:18:12,520 --> 00:18:15,440 Speaker 2: referrals from our advisors and now those four K participants 397 00:18:15,480 --> 00:18:18,159 Speaker 2: are also learning about creative planning and coming over to 398 00:18:18,160 --> 00:18:20,080 Speaker 2: the private sizes. It's been a home run all the 399 00:18:20,080 --> 00:18:20,840 Speaker 2: way around for us. 400 00:18:21,200 --> 00:18:24,000 Speaker 1: Sounds like it. You were also very early in the 401 00:18:24,040 --> 00:18:27,600 Speaker 1: referral program with Schwab and you recently announced you were 402 00:18:27,680 --> 00:18:32,840 Speaker 1: joining the referral program with Fidelity. Both those companies have 403 00:18:33,000 --> 00:18:38,840 Speaker 1: notoriously loyal client basis. How do you get somebody who's 404 00:18:38,880 --> 00:18:45,400 Speaker 1: custodied with Schwab or custodied with Fidelity to put creative 405 00:18:45,400 --> 00:18:49,760 Speaker 1: planning first and not think of themselves as a custody client. 406 00:18:49,880 --> 00:18:52,280 Speaker 1: I know that sounds odd, but you know exactly what. 407 00:18:52,240 --> 00:18:54,520 Speaker 2: I'm saying, right Well, I think the thing about those 408 00:18:54,560 --> 00:18:58,080 Speaker 2: clients is, I mean, Schwab and Fidelity are the clear leader. 409 00:18:58,080 --> 00:18:59,680 Speaker 2: I don't you know, who's third. I don't know who 410 00:18:59,680 --> 00:19:02,919 Speaker 2: third is, right, which is now part of Schwab. 411 00:19:03,000 --> 00:19:03,240 Speaker 1: Right. 412 00:19:03,320 --> 00:19:07,680 Speaker 2: So these are enormous, incredible, and I think they're more 413 00:19:07,720 --> 00:19:09,920 Speaker 2: than custodians. And I think a lot of people just 414 00:19:09,960 --> 00:19:11,520 Speaker 2: want custody. They want to trade on their own. They're 415 00:19:11,520 --> 00:19:12,680 Speaker 2: never coming, you know, they're not going to come to 416 00:19:12,760 --> 00:19:15,720 Speaker 2: Creative planning. There's people that there are many solutions that 417 00:19:15,800 --> 00:19:18,280 Speaker 2: Shoab and Fideli offer their clients, and those people perfectly 418 00:19:18,280 --> 00:19:21,200 Speaker 2: satisfied with that. But Schwab and Fidelity give their their 419 00:19:21,240 --> 00:19:23,800 Speaker 2: teams this flexibility to say, look, if the client's best 420 00:19:23,840 --> 00:19:27,560 Speaker 2: served with another advisor, go ahead and refer them. And 421 00:19:27,680 --> 00:19:30,880 Speaker 2: I think that, you know, Schwab and Fidelity when they 422 00:19:30,880 --> 00:19:32,600 Speaker 2: find that to be the case, I think they find 423 00:19:32,640 --> 00:19:35,959 Speaker 2: Creative to be pretty unique in our offering and our expertise. 424 00:19:36,000 --> 00:19:39,679 Speaker 2: And the client also doesn't lose anything, Right, They're still 425 00:19:39,720 --> 00:19:41,959 Speaker 2: at Schwab, they are Fidelity. They've still got the same 426 00:19:41,960 --> 00:19:43,760 Speaker 2: account number, they still have their website, they still got 427 00:19:43,760 --> 00:19:46,159 Speaker 2: their financial consultant in the branch. They just have an 428 00:19:46,200 --> 00:19:47,680 Speaker 2: advisor advising them on the account. 429 00:19:47,680 --> 00:19:51,359 Speaker 1: Now, true story. When we launched, we were using TD 430 00:19:51,480 --> 00:19:54,520 Speaker 1: as our custodian and we would go on like you do. 431 00:19:54,600 --> 00:19:56,560 Speaker 1: We'd go on road trips, we'd meet people, we'd meet 432 00:19:56,600 --> 00:20:00,439 Speaker 1: existing clients, we'd meet prospective clients. And after like the 433 00:20:00,520 --> 00:20:04,960 Speaker 1: twelfth time, someone said, hey, I'm with Schwab. There there's 434 00:20:05,000 --> 00:20:06,879 Speaker 1: where my money is held. Love to hire you as 435 00:20:06,880 --> 00:20:10,119 Speaker 1: an advisor, but it can only be on on Schwab, 436 00:20:10,520 --> 00:20:12,840 Speaker 1: Like you hear that a dozen times, and oh maybe 437 00:20:12,920 --> 00:20:16,000 Speaker 1: there's maybe we should add Schwab as a custodian. Now 438 00:20:16,040 --> 00:20:17,960 Speaker 1: we got a couple of billion dollars with them. But 439 00:20:18,119 --> 00:20:20,680 Speaker 1: to get to that point, like it was like, wait, 440 00:20:20,720 --> 00:20:24,800 Speaker 1: it's a custodian. Where is this intense loyalty coming from 441 00:20:25,040 --> 00:20:29,960 Speaker 1: Fidelity and especially Schwab, It's it's like nothing else I've 442 00:20:30,000 --> 00:20:30,360 Speaker 1: ever seen. 443 00:20:30,440 --> 00:20:34,040 Speaker 2: Well, there's a I think, a very intense feeling of 444 00:20:34,080 --> 00:20:38,720 Speaker 2: safety and security and the brand carry both those brands 445 00:20:38,760 --> 00:20:41,919 Speaker 2: carry such you know, equity and you know what they should. 446 00:20:42,160 --> 00:20:43,560 Speaker 2: I mean, they've really delivered. 447 00:20:43,800 --> 00:20:46,119 Speaker 1: They've been around for half a century and done a 448 00:20:46,119 --> 00:20:48,520 Speaker 1: really good job. That's right, all right, So you mentioned 449 00:20:48,560 --> 00:20:52,280 Speaker 1: all the various services you offer, but when you began, 450 00:20:52,760 --> 00:20:56,320 Speaker 1: that wasn't the place you started from, right, You were 451 00:20:56,359 --> 00:21:00,639 Speaker 1: doing some estate planning and other legal services. Tell us 452 00:21:00,640 --> 00:21:05,280 Speaker 1: about the timeline that you went through adding these different services, Like, 453 00:21:05,400 --> 00:21:09,800 Speaker 1: when was that aha moment, Hey, let's just wrap everything 454 00:21:09,880 --> 00:21:12,800 Speaker 1: up in one nice package, put a bow on it, 455 00:21:13,280 --> 00:21:15,879 Speaker 1: and not have the client have to worry about any 456 00:21:16,000 --> 00:21:17,000 Speaker 1: financial issues. 457 00:21:17,119 --> 00:21:19,439 Speaker 2: Well, I mean the six years prior to Creative Planning 458 00:21:19,440 --> 00:21:21,800 Speaker 2: that I was doing you know, legal advice at one place, 459 00:21:21,840 --> 00:21:25,400 Speaker 2: tax another, planning and investments in another. So day one 460 00:21:25,440 --> 00:21:27,680 Speaker 2: of owning Creative that was the first day. Like that, 461 00:21:27,680 --> 00:21:29,920 Speaker 2: that first day we were like, okay, we're doing wills 462 00:21:29,920 --> 00:21:32,119 Speaker 2: and trust we're doing financial plans, we're going to manage 463 00:21:32,160 --> 00:21:34,239 Speaker 2: your money. Will be the trustee if you need us 464 00:21:34,240 --> 00:21:36,159 Speaker 2: to be. Now we was me and one other person. 465 00:21:36,480 --> 00:21:39,520 Speaker 2: But that's that's what we were on day one doing 466 00:21:39,520 --> 00:21:42,240 Speaker 2: those things. And what's really changed from then is this 467 00:21:42,359 --> 00:21:44,600 Speaker 2: the scale. You know, the number of people. I think 468 00:21:44,600 --> 00:21:47,000 Speaker 2: our tax group might be seven hundred people and the 469 00:21:47,080 --> 00:21:49,919 Speaker 2: law groups well over one hundred people. And so the 470 00:21:49,920 --> 00:21:53,800 Speaker 2: breadth and depth of expertise and the credentials and experience 471 00:21:53,920 --> 00:21:55,879 Speaker 2: and all of all of that. The special level of 472 00:21:55,880 --> 00:22:01,600 Speaker 2: specialization is you know, far beyond my wildest imagination back then. 473 00:22:01,720 --> 00:22:04,240 Speaker 2: But the offering itself, the core offering. That was day one. 474 00:22:04,640 --> 00:22:08,000 Speaker 1: So when did you first add ahead of tax? When 475 00:22:08,000 --> 00:22:10,760 Speaker 1: did you first add ahead of trust in the states 476 00:22:10,880 --> 00:22:15,200 Speaker 1: or insurance? Because when two people are doing everything right, 477 00:22:15,400 --> 00:22:19,560 Speaker 1: you know, it's such a challenge. But once you institutionalize 478 00:22:19,560 --> 00:22:23,200 Speaker 1: it with those hires, I would imagine everything began to explode. 479 00:22:23,280 --> 00:22:25,480 Speaker 2: Yeah. The first the first hire was someone to take 480 00:22:25,520 --> 00:22:27,840 Speaker 2: over you know, the day to day investing. The second 481 00:22:27,840 --> 00:22:31,480 Speaker 2: one was someone to take over the legal the next 482 00:22:31,560 --> 00:22:35,520 Speaker 2: was someone to take over insurance, then trust, and then 483 00:22:35,640 --> 00:22:38,440 Speaker 2: lastly you know, tax, and so that over time, each 484 00:22:38,480 --> 00:22:40,760 Speaker 2: of those and of course when you get the right person, 485 00:22:40,800 --> 00:22:42,080 Speaker 2: the growth explodes. 486 00:22:42,160 --> 00:22:44,560 Speaker 1: You know, how how long did that process take before 487 00:22:44,600 --> 00:22:47,480 Speaker 1: you had those six key people in place? 488 00:22:48,680 --> 00:22:51,440 Speaker 2: In the first few years, we had certain people in place, 489 00:22:51,440 --> 00:22:52,960 Speaker 2: but they just weren't the right people right, So we 490 00:22:53,000 --> 00:22:54,320 Speaker 2: had to get we had to get through to get 491 00:22:54,359 --> 00:22:56,159 Speaker 2: to the right leader of each over time, and that, 492 00:22:56,240 --> 00:22:59,440 Speaker 2: you know, really finishing it all out was only very recently. 493 00:22:59,720 --> 00:23:02,080 Speaker 2: We've added services along the way, but really getting it 494 00:23:02,520 --> 00:23:04,920 Speaker 2: stabilized and going about two thousand and nine. 495 00:23:05,040 --> 00:23:08,080 Speaker 1: And you even offer m and a consulting, I mean, 496 00:23:08,600 --> 00:23:11,600 Speaker 1: tell us about that you have that many clients that 497 00:23:11,760 --> 00:23:14,639 Speaker 1: are thinking about selling a business and need some help. 498 00:23:14,720 --> 00:23:17,080 Speaker 2: Well, this is the advantage of scale. So I think 499 00:23:17,080 --> 00:23:21,359 Speaker 2: about like with a number of clients, we have thousands 500 00:23:21,359 --> 00:23:25,640 Speaker 2: and thousands of them are business owners. So now you're 501 00:23:25,680 --> 00:23:29,640 Speaker 2: talking about consulting, but we also do outsourced CFO, outsourced HR, 502 00:23:29,800 --> 00:23:35,399 Speaker 2: we do bill pay, payroll, M and A managed it 503 00:23:35,920 --> 00:23:40,080 Speaker 2: four oh and K cybersecurity testing. So that business owner 504 00:23:40,160 --> 00:23:43,600 Speaker 2: client all those things that they care about protecting and 505 00:23:43,640 --> 00:23:46,480 Speaker 2: that are dollars sign related, they can look to the 506 00:23:46,560 --> 00:23:49,120 Speaker 2: Creative Planning Business Services Unit to help them with that. Yeah, 507 00:23:49,160 --> 00:23:52,400 Speaker 2: we definitely have enough clients to keep all those groups very, 508 00:23:52,480 --> 00:23:53,000 Speaker 2: very busy. 509 00:23:53,359 --> 00:23:56,280 Speaker 1: What about one of the hot new things is the 510 00:23:56,480 --> 00:24:01,440 Speaker 1: concier services for the ultra high net worth where you're 511 00:24:01,560 --> 00:24:06,120 Speaker 1: essentially taking over all of their bill pay and everything 512 00:24:06,200 --> 00:24:10,480 Speaker 1: from you know, buying a car to looking at real estate. 513 00:24:10,760 --> 00:24:12,200 Speaker 1: How far do you go down that path? 514 00:24:12,680 --> 00:24:14,720 Speaker 2: I would say that there's you know, it kind of 515 00:24:14,720 --> 00:24:16,720 Speaker 2: reminds me of the saying about family offices. If you've 516 00:24:16,720 --> 00:24:19,679 Speaker 2: seen one family office, you've seen one family office. Like 517 00:24:20,000 --> 00:24:23,239 Speaker 2: some family offices they're doing tax for their family, some 518 00:24:23,280 --> 00:24:25,320 Speaker 2: are doing just the investments, some are only doing the 519 00:24:25,359 --> 00:24:28,520 Speaker 2: private investments. Some are actually doing the private investments in house, 520 00:24:28,720 --> 00:24:31,560 Speaker 2: kind of creating their own venture capital fund versus buying others. 521 00:24:32,880 --> 00:24:34,880 Speaker 2: But most of them don't practice law, most of them 522 00:24:34,880 --> 00:24:36,960 Speaker 2: don't practice tax. They keep track of the real estate, 523 00:24:36,960 --> 00:24:40,399 Speaker 2: they handle some private investments. The capitol calls. Everybody's different. 524 00:24:40,800 --> 00:24:43,440 Speaker 2: You know, the line for us is concierge services. I mean, 525 00:24:43,640 --> 00:24:47,920 Speaker 2: that's a total nightmare. We remember talking to Oh my God, 526 00:24:48,000 --> 00:24:50,879 Speaker 2: like this walk my dog and I need to take 527 00:24:50,960 --> 00:24:53,000 Speaker 2: us to this show and whatever, to this restaurant. I mean, 528 00:24:53,040 --> 00:24:56,320 Speaker 2: that's like a full blown nightmare, right, And I have 529 00:24:56,440 --> 00:24:58,399 Speaker 2: yet to see anyone do it successfully. I've talked to 530 00:24:58,440 --> 00:25:01,560 Speaker 2: some outfits that do it for athletes, and everyone's disappointed 531 00:25:01,640 --> 00:25:03,840 Speaker 2: all the time. Right, I mean, it's it's a very 532 00:25:03,920 --> 00:25:06,679 Speaker 2: very difficult thing. That's not something I'm really interested in 533 00:25:06,720 --> 00:25:09,840 Speaker 2: doing for us. From the family office standpoint. We can 534 00:25:09,880 --> 00:25:12,320 Speaker 2: handle someone's real estate, we can handle their oil and gas, 535 00:25:12,400 --> 00:25:15,840 Speaker 2: we can handle their bill, pay for them all. We 536 00:25:15,880 --> 00:25:18,840 Speaker 2: can help them as consulting on their business, but we're 537 00:25:18,920 --> 00:25:20,400 Speaker 2: not going to like be walking the dog. 538 00:25:20,760 --> 00:25:24,000 Speaker 1: Right. The closest I ever get to that is people 539 00:25:24,040 --> 00:25:25,920 Speaker 1: know I'm a car guy. Every now and then someone 540 00:25:25,920 --> 00:25:28,879 Speaker 1: has a really interesting car. Hey, the dealer offered me 541 00:25:29,119 --> 00:25:31,800 Speaker 1: x on this. No, no, no, that's way too low. 542 00:25:31,960 --> 00:25:34,360 Speaker 1: So let's bring it to bring a trailer. We'll get 543 00:25:34,400 --> 00:25:37,520 Speaker 1: you fifty grand more than that. And I've helped people 544 00:25:37,680 --> 00:25:40,880 Speaker 1: actually sell cars that way and they've been thrilled that 545 00:25:41,000 --> 00:25:44,160 Speaker 1: they're not getting a low bull offer from somebody, especially 546 00:25:44,160 --> 00:25:47,000 Speaker 1: if it's something kind of interesting. But I don't want 547 00:25:47,040 --> 00:25:52,080 Speaker 1: to negotiate anybody's car leies for them, right, right, So 548 00:25:52,600 --> 00:25:54,800 Speaker 1: let's talk a little bit about some of the m 549 00:25:54,840 --> 00:25:57,600 Speaker 1: and a you've done, you've acquired. Is it more than 550 00:25:57,640 --> 00:25:58,480 Speaker 1: forty farms? Now? 551 00:25:58,520 --> 00:25:59,000 Speaker 2: Is that's right? 552 00:25:59,080 --> 00:26:02,600 Speaker 1: Right? Yes, we've talked a little bit about culture. Let 553 00:26:02,600 --> 00:26:07,760 Speaker 1: me ask the inverse question, what's the non negotiables when 554 00:26:07,800 --> 00:26:10,760 Speaker 1: it comes to acquisition? What is like, sorry, we're gonna 555 00:26:10,880 --> 00:26:13,679 Speaker 1: we're not gonna go beyond this line. 556 00:26:13,800 --> 00:26:16,919 Speaker 2: So you know, there's basically four investment bankers in our 557 00:26:16,960 --> 00:26:19,520 Speaker 2: space that control maybe eighty ninety percent of the deals 558 00:26:19,560 --> 00:26:22,160 Speaker 2: that are done, and I think they all know that. 559 00:26:22,359 --> 00:26:24,920 Speaker 2: You know, we'll start out with a zoom with another firm. 560 00:26:24,960 --> 00:26:27,840 Speaker 2: It will usually be short, and it will often end 561 00:26:27,840 --> 00:26:30,040 Speaker 2: short because there's not a connection. It's not gonna work. 562 00:26:30,320 --> 00:26:33,159 Speaker 2: What I have found is that the leader of the 563 00:26:33,200 --> 00:26:36,520 Speaker 2: firm usually is indicative of the whole firm, Like very 564 00:26:36,640 --> 00:26:39,320 Speaker 2: rarely do you meet a jerk, and then the firm 565 00:26:39,359 --> 00:26:42,560 Speaker 2: is a bunch of like wonderful people. Right, it's usually like, 566 00:26:43,040 --> 00:26:46,600 Speaker 2: really does emanate you know, from the leadership, And so 567 00:26:47,240 --> 00:26:49,840 Speaker 2: I am very focused on who these people are, what 568 00:26:49,960 --> 00:26:52,639 Speaker 2: is their attitude, how do they communicate, and all of 569 00:26:52,680 --> 00:26:55,080 Speaker 2: those things, and so I'm looking for some sort of 570 00:26:55,080 --> 00:27:00,200 Speaker 2: indication of servant leadership or collaboration, a consultative nature, kindness 571 00:27:00,240 --> 00:27:02,720 Speaker 2: you know about them. I think that's the type of 572 00:27:02,760 --> 00:27:06,000 Speaker 2: business where we're in, like that consultative business. It's very different. 573 00:27:06,600 --> 00:27:09,200 Speaker 2: Finances is very very broad, but there's hedge funds, mutual 574 00:27:09,200 --> 00:27:11,760 Speaker 2: funds estimated. Then they're dealing with people, right, So that's one, 575 00:27:12,480 --> 00:27:14,600 Speaker 2: very very big part of it. The other part is 576 00:27:15,160 --> 00:27:16,800 Speaker 2: they have to want to do what we do. Right, 577 00:27:16,800 --> 00:27:18,720 Speaker 2: We're not doing deals just to do deals. They have 578 00:27:18,760 --> 00:27:20,679 Speaker 2: to be planning, lad, they have to want to provide 579 00:27:20,720 --> 00:27:23,000 Speaker 2: all of these services to clients. They have to be 580 00:27:23,000 --> 00:27:24,719 Speaker 2: able to go that extra mile of Okay, now I'm 581 00:27:24,720 --> 00:27:25,960 Speaker 2: going to help you with your legal and now I'm 582 00:27:25,960 --> 00:27:27,800 Speaker 2: going to do this tax question. It's not just going 583 00:27:27,840 --> 00:27:30,719 Speaker 2: to be talking about investments. They have to adopt our 584 00:27:30,760 --> 00:27:34,119 Speaker 2: investment philosophy, right, So they've got to be following the 585 00:27:34,160 --> 00:27:36,520 Speaker 2: path that we believe is the absolute best way for 586 00:27:36,520 --> 00:27:38,880 Speaker 2: a high net worth investor to invest. So you do that, 587 00:27:38,880 --> 00:27:41,639 Speaker 2: that eliminates I mean ninety five percent, right, And so 588 00:27:41,800 --> 00:27:44,040 Speaker 2: for us, we're left with a very small group. But 589 00:27:44,080 --> 00:27:46,800 Speaker 2: I think that's why our acquisitions tend to be so successful, 590 00:27:47,359 --> 00:27:50,879 Speaker 2: is that small group we're left with. They really really 591 00:27:50,920 --> 00:27:53,080 Speaker 2: want to be at creative planning, and we really really 592 00:27:53,119 --> 00:27:55,520 Speaker 2: want them to be at creative planning. And when we 593 00:27:55,560 --> 00:27:57,320 Speaker 2: see a firm come in, we see their growth on 594 00:27:57,440 --> 00:28:01,199 Speaker 2: average grow two to three hundred percent more, ninety nine 595 00:28:01,440 --> 00:28:03,960 Speaker 2: hundred percent of their clients come over, their teams stay, 596 00:28:04,080 --> 00:28:07,240 Speaker 2: people are happy, and and it's a big win for everybody. 597 00:28:07,280 --> 00:28:09,840 Speaker 1: It certainly sounds like it. So the firm has been 598 00:28:09,840 --> 00:28:13,159 Speaker 1: a little more focused on creating content lately. That's something 599 00:28:13,560 --> 00:28:15,919 Speaker 1: I've noticed over the past couple of years. You have 600 00:28:15,960 --> 00:28:20,280 Speaker 1: a number of different employees posting, sending out market focused content. 601 00:28:20,680 --> 00:28:22,720 Speaker 1: Tell us a little bit about how that became part 602 00:28:22,760 --> 00:28:26,200 Speaker 1: of the firm's growth strategy and brand identity. 603 00:28:26,400 --> 00:28:28,600 Speaker 2: You know, well, there's this very inspiring guy, know that's 604 00:28:29,320 --> 00:28:31,159 Speaker 2: that's built this brand around. 605 00:28:31,240 --> 00:28:33,800 Speaker 1: Yeah, but I stumbled backwards into that. It was never 606 00:28:34,880 --> 00:28:37,960 Speaker 1: It began as just an itch. I had a scratch, 607 00:28:38,520 --> 00:28:41,120 Speaker 1: and then you know, multiplied. 608 00:28:40,560 --> 00:28:42,880 Speaker 2: From Yeah, you and Josh have been incredible. But you know, 609 00:28:42,880 --> 00:28:45,080 Speaker 2: I will say that for the longest time, I wrote 610 00:28:45,120 --> 00:28:48,800 Speaker 2: every single newsletter, right, and I enjoy writing, and maybe 611 00:28:48,840 --> 00:28:51,640 Speaker 2: did that for the first seventeen or eighteen years. A 612 00:28:51,680 --> 00:28:53,840 Speaker 2: lot of work eighteen years, but it's a lot of work, 613 00:28:53,880 --> 00:28:57,080 Speaker 2: and it's a lot of you. As you more and 614 00:28:57,120 --> 00:28:59,320 Speaker 2: more things occupy your attention as a CEO, you've got 615 00:28:59,360 --> 00:29:00,880 Speaker 2: to decide, well, what I don't want to do it 616 00:29:00,920 --> 00:29:02,320 Speaker 2: not do well. It turns out there's a lot of 617 00:29:02,320 --> 00:29:05,160 Speaker 2: people that are smarter than me, right at creative planning, right, or. 618 00:29:05,120 --> 00:29:06,080 Speaker 1: At least better writers. 619 00:29:06,720 --> 00:29:09,479 Speaker 2: I'm sure somebody. Yeah. So so basically I said, I'm 620 00:29:09,480 --> 00:29:11,120 Speaker 2: going to focus my attention on the books, which I 621 00:29:11,840 --> 00:29:14,680 Speaker 2: really like writing and like the one that just came out, 622 00:29:14,800 --> 00:29:17,280 Speaker 2: and then and the podcast So I've added more podcasts. 623 00:29:17,360 --> 00:29:20,240 Speaker 2: I do a podcast every month with my friend Jonathan Clements. 624 00:29:20,280 --> 00:29:22,760 Speaker 2: I do one every week with my friend Charlie Blello, 625 00:29:22,800 --> 00:29:24,000 Speaker 2: who he's unbelievable. 626 00:29:24,280 --> 00:29:27,200 Speaker 1: So Jonathan clements with the Wall Street Journal for decades. 627 00:29:27,280 --> 00:29:31,560 Speaker 1: That's right, great, great background. And Charlie Blello does some 628 00:29:31,600 --> 00:29:33,240 Speaker 1: great chart work. I see his stuff on. 629 00:29:33,200 --> 00:29:34,640 Speaker 2: Twitter, one of the kings of Twitter. 630 00:29:34,720 --> 00:29:38,720 Speaker 1: Yeah, let's talk about the most recent book, Money Simplified. 631 00:29:39,920 --> 00:29:42,160 Speaker 1: First of all, is Money all that complicated? Why does 632 00:29:42,200 --> 00:29:45,480 Speaker 1: it need to be simplified? And second, tell us what 633 00:29:45,600 --> 00:29:46,880 Speaker 1: else the book is about. 634 00:29:47,000 --> 00:29:48,720 Speaker 2: Well, I think it is incredible. I think it's more 635 00:29:48,720 --> 00:29:50,320 Speaker 2: complicated it needs to be. I think there are a 636 00:29:50,320 --> 00:29:52,200 Speaker 2: lot of people that don't understand it desperately want to 637 00:29:52,240 --> 00:29:53,800 Speaker 2: understand it better, and I think there are a lot 638 00:29:53,880 --> 00:29:56,640 Speaker 2: of people that are too embarrassed to admit they don't 639 00:29:56,680 --> 00:29:58,440 Speaker 2: understand it. And so I wanted to write a book 640 00:29:58,440 --> 00:30:00,920 Speaker 2: that basically, if you were teenager, you could pick it 641 00:30:00,960 --> 00:30:02,600 Speaker 2: up and you could grasp most of the concepts and 642 00:30:02,680 --> 00:30:04,720 Speaker 2: understand it. If you were a beginner, you have a 643 00:30:04,720 --> 00:30:06,719 Speaker 2: book that would really say, Okay, this is really going 644 00:30:06,800 --> 00:30:09,320 Speaker 2: to help me. And if you're a very sophisticated person, 645 00:30:09,360 --> 00:30:11,520 Speaker 2: but this just isn't your day job, that you could 646 00:30:11,560 --> 00:30:13,360 Speaker 2: get through this book in thirty minutes and go you 647 00:30:13,360 --> 00:30:15,880 Speaker 2: know what, I learned four or five things in here, 648 00:30:15,920 --> 00:30:18,400 Speaker 2: and so I basically took all what I thought were 649 00:30:18,440 --> 00:30:21,560 Speaker 2: the top like fifty sixty concepts of money and said, 650 00:30:21,560 --> 00:30:24,480 Speaker 2: I'm going to explain this as simple as possible and 651 00:30:24,560 --> 00:30:27,600 Speaker 2: with pictures you know as well. And it's it's been 652 00:30:27,640 --> 00:30:28,920 Speaker 2: well received. I've be happy with it. 653 00:30:29,000 --> 00:30:31,840 Speaker 1: Oh, that's great. Let's talk a little bit about the 654 00:30:32,040 --> 00:30:36,440 Speaker 1: RIA industry. You always seem to describe it as a 655 00:30:36,640 --> 00:30:39,560 Speaker 1: messy industry. Explain what you mean by that. 656 00:30:40,080 --> 00:30:41,800 Speaker 2: Oh, I think it's missing on so many different levels 657 00:30:41,840 --> 00:30:44,200 Speaker 2: because a lot of people you think broker or RIA, 658 00:30:44,360 --> 00:30:47,240 Speaker 2: so that all the independent advisors, their fiduciaries, all their 659 00:30:47,240 --> 00:30:51,120 Speaker 2: firms are pretty similar. The firms couldn't be any more different. 660 00:30:51,160 --> 00:30:54,320 Speaker 2: There are so many different offerings within the space, so 661 00:30:54,400 --> 00:30:57,920 Speaker 2: many different ways of delivering, and the lines have gotten 662 00:30:57,920 --> 00:31:00,240 Speaker 2: you know, very very muddied. And also now with so 663 00:31:00,320 --> 00:31:02,640 Speaker 2: much institutional money in the space, we see a lot 664 00:31:02,720 --> 00:31:05,960 Speaker 2: of you know, the frank and firm concepts has really 665 00:31:06,000 --> 00:31:07,640 Speaker 2: taken off in a big way too, so that you 666 00:31:07,680 --> 00:31:10,840 Speaker 2: see some of the biggest rias are really no different 667 00:31:10,920 --> 00:31:12,920 Speaker 2: than Morgan Stanley at this point. I mean, they have 668 00:31:13,000 --> 00:31:16,480 Speaker 2: their own products, they have their duly registered and they're 669 00:31:16,480 --> 00:31:18,720 Speaker 2: they're making money on commission. I mean literally to me, 670 00:31:18,880 --> 00:31:21,760 Speaker 2: it may as well be Morgan Stanley. They's there's no 671 00:31:21,840 --> 00:31:25,600 Speaker 2: difference from from what you experience. And then some arias 672 00:31:25,600 --> 00:31:28,240 Speaker 2: are just pure money managers, which is which is wonderful. 673 00:31:28,240 --> 00:31:30,280 Speaker 2: We need money managers. Some of them are wealth management 674 00:31:30,280 --> 00:31:35,240 Speaker 2: firms like Creative Planning, and some have multiple services, some don't. 675 00:31:35,280 --> 00:31:37,760 Speaker 2: Some are roll ups, some aren't. Some share their brands, 676 00:31:37,840 --> 00:31:41,480 Speaker 2: some don't. It's it's very very messy as when you 677 00:31:41,520 --> 00:31:43,280 Speaker 2: come into the space, you really have to spend some 678 00:31:43,400 --> 00:31:46,720 Speaker 2: time if you're a client perspective client really trying to 679 00:31:46,800 --> 00:31:48,960 Speaker 2: understand what you're looking for and who fits your needs. 680 00:31:49,200 --> 00:31:51,120 Speaker 2: And if you're a firm and you're looking to sell, 681 00:31:51,400 --> 00:31:55,000 Speaker 2: I mean when you look at the main buyers, most 682 00:31:55,080 --> 00:31:57,800 Speaker 2: of them could not be any more different in their offering. 683 00:31:58,200 --> 00:32:01,480 Speaker 1: So you mentioned the phrase Frank is firm. I know 684 00:32:01,600 --> 00:32:04,600 Speaker 1: exactly what you mean, but why don't you define what 685 00:32:04,640 --> 00:32:07,480 Speaker 1: that is to the layperson who may not be so 686 00:32:07,600 --> 00:32:08,600 Speaker 1: familiar with that phrase. 687 00:32:08,680 --> 00:32:10,320 Speaker 2: Yeah, So to me, a Frank and firm is just 688 00:32:10,480 --> 00:32:12,480 Speaker 2: you know, you look, I look at Creative Planning. We 689 00:32:12,480 --> 00:32:15,640 Speaker 2: spent fifteen years building something from scratch, right, so we 690 00:32:15,720 --> 00:32:18,760 Speaker 2: built a very strong tree trunk. We knew what kind 691 00:32:18,800 --> 00:32:21,400 Speaker 2: of tree it was, right, had branches, and then when 692 00:32:21,440 --> 00:32:24,360 Speaker 2: we made acquisitions, we put branches on the tree that 693 00:32:24,400 --> 00:32:26,680 Speaker 2: fit the tree right, and the people that were coming 694 00:32:26,760 --> 00:32:28,360 Speaker 2: knew where they fit on that tree, and we knew 695 00:32:28,400 --> 00:32:31,400 Speaker 2: where they fit on that tree. But most of the 696 00:32:31,480 --> 00:32:35,080 Speaker 2: large RaaS are really all acquisitions, right, from a very 697 00:32:35,120 --> 00:32:38,240 Speaker 2: small they're very small firms, they started to acquisitions. So 698 00:32:38,280 --> 00:32:40,680 Speaker 2: if you go to their fifty offices across the country, 699 00:32:41,120 --> 00:32:43,959 Speaker 2: all fifty of them were acquisitions. So what do you get? 700 00:32:44,000 --> 00:32:46,800 Speaker 2: You get fifty different leaders with fifty different ways of 701 00:32:46,840 --> 00:32:50,560 Speaker 2: doing things, fifty different cultures, sometimes even different money management approaches. 702 00:32:51,000 --> 00:32:53,320 Speaker 2: It's an absolute mess, you know what I mean. I 703 00:32:53,320 --> 00:32:56,200 Speaker 2: think because the industry has grown so much and so 704 00:32:56,240 --> 00:32:58,720 Speaker 2: many people have made so much money in this industry 705 00:32:58,760 --> 00:33:01,000 Speaker 2: that hasn't really been punished yet. But you know, in 706 00:33:01,040 --> 00:33:05,520 Speaker 2: what industries it's punished eventually, all of them, right, Eventually, 707 00:33:06,520 --> 00:33:09,600 Speaker 2: Eventually the Franken firms don't work out. Eventually the arms 708 00:33:09,640 --> 00:33:11,840 Speaker 2: come falling off and the legs come falling off, and 709 00:33:12,280 --> 00:33:14,080 Speaker 2: you just can't fix them when they get too big. 710 00:33:14,200 --> 00:33:17,720 Speaker 1: So let's talk about the genesis of that. Back in 711 00:33:17,760 --> 00:33:22,720 Speaker 1: the twenty tens, not that far ago, in time when 712 00:33:22,760 --> 00:33:25,840 Speaker 1: the ten year was yielding one and a half percent, 713 00:33:26,160 --> 00:33:28,680 Speaker 1: when there was just no yield on any sort of 714 00:33:28,720 --> 00:33:33,160 Speaker 1: fixed income rias were thrown off seven nine twelve percent 715 00:33:33,200 --> 00:33:36,440 Speaker 1: a year. Three four times a week, I would get 716 00:33:36,440 --> 00:33:39,240 Speaker 1: a phone call from some private equity shop. Hey, listen, 717 00:33:39,320 --> 00:33:41,040 Speaker 1: we want to take a chunky We're looking to buy 718 00:33:41,080 --> 00:33:43,240 Speaker 1: ten percent, We're looking to buy twenty percent. What's your 719 00:33:43,240 --> 00:33:46,520 Speaker 1: profit margin? We see your growth how much? And we're like, 720 00:33:46,840 --> 00:33:49,280 Speaker 1: we're still really growing. We're not looking to sell anything yet, 721 00:33:49,320 --> 00:33:52,680 Speaker 1: but call back in ten years, right. And I wonder, 722 00:33:53,400 --> 00:33:55,800 Speaker 1: given the fact that we had zero interest rates for 723 00:33:55,840 --> 00:34:00,680 Speaker 1: so long, I wonder how much those circumstances and all 724 00:34:00,720 --> 00:34:04,360 Speaker 1: the private equity cash sloshing around led to the rise 725 00:34:04,400 --> 00:34:05,560 Speaker 1: of all these francin firms. 726 00:34:05,640 --> 00:34:06,840 Speaker 2: Well, I think that's part of it, but I think 727 00:34:07,480 --> 00:34:10,319 Speaker 2: it's way beyond that. It's a perfect storm of factors 728 00:34:10,360 --> 00:34:13,560 Speaker 2: that really benefited the ra space. So number one, private 729 00:34:13,600 --> 00:34:15,960 Speaker 2: equity likes to go where money is moving, right, and 730 00:34:16,000 --> 00:34:18,080 Speaker 2: we've got money going from brokers to independence. 731 00:34:18,200 --> 00:34:20,719 Speaker 1: I mean that's been going off of fifteen to twenty years, and. 732 00:34:21,080 --> 00:34:23,960 Speaker 2: They love massive trends. Right, Hey, this is happening, It's 733 00:34:23,960 --> 00:34:25,960 Speaker 2: going to continue to happen. This is a big thing 734 00:34:25,960 --> 00:34:27,720 Speaker 2: in my favor. I can make a lot of mistakes 735 00:34:27,760 --> 00:34:29,640 Speaker 2: in this will work out. You've actually seen that payoff 736 00:34:30,440 --> 00:34:32,400 Speaker 2: with some private equity firms is they've made some of 737 00:34:32,400 --> 00:34:36,560 Speaker 2: them made monumental mistakes. But even bad RaaS have done 738 00:34:36,560 --> 00:34:39,960 Speaker 2: well because of that mega trend. The second mega trend 739 00:34:40,080 --> 00:34:43,040 Speaker 2: is the transfer of wealth, the massive amount of wealth 740 00:34:43,200 --> 00:34:47,520 Speaker 2: you know that's moving hands. Now that's also betting been 741 00:34:47,560 --> 00:34:50,760 Speaker 2: helping the RA space. A third trend is worth seeing 742 00:34:50,800 --> 00:34:52,920 Speaker 2: consolidation in the space. So they like to be in 743 00:34:52,960 --> 00:34:56,960 Speaker 2: the early innings of consolidation of every single industry. If 744 00:34:57,000 --> 00:35:00,719 Speaker 2: you've got dentists consolidating, or HVAC company can sell. You know, 745 00:35:00,719 --> 00:35:02,960 Speaker 2: if you've got one little company, it's worth you certain 746 00:35:03,040 --> 00:35:05,600 Speaker 2: multiple of earnings, but if it's ten of those put together, 747 00:35:05,680 --> 00:35:07,879 Speaker 2: it's worth more because the earnings are more diversified, they're 748 00:35:07,880 --> 00:35:10,920 Speaker 2: more reliable. You only need one CFO, one hr person 749 00:35:11,080 --> 00:35:14,160 Speaker 2: all that stuff. So the RA space is highly fragmented, 750 00:35:14,280 --> 00:35:16,320 Speaker 2: so they see a future if you look at the 751 00:35:16,320 --> 00:35:19,000 Speaker 2: custodians it's not highly fragmented. There's two and a few others. 752 00:35:19,360 --> 00:35:22,400 Speaker 2: Investment banks there's two and a few others. Brokerage houses 753 00:35:22,440 --> 00:35:24,879 Speaker 2: there's a few, and then no one else. Right, they 754 00:35:24,920 --> 00:35:27,920 Speaker 2: see the RA space is going to go through massive consolidation, 755 00:35:27,960 --> 00:35:30,319 Speaker 2: and they're right, and we're seeing that now. And then 756 00:35:30,320 --> 00:35:32,920 Speaker 2: you also see this massive trend of money moving from 757 00:35:33,000 --> 00:35:35,920 Speaker 2: smaller RaaS to the multi billion dollar ras. People going, look, 758 00:35:35,960 --> 00:35:38,600 Speaker 2: I want to feel safe. So all of these trends 759 00:35:38,680 --> 00:35:41,320 Speaker 2: are mega trends. On top of that, you put private 760 00:35:41,360 --> 00:35:44,440 Speaker 2: equity loves recurring revenue, right, I'd rather buy Netflix and 761 00:35:44,480 --> 00:35:46,719 Speaker 2: Apple where people are paying every month. And the money 762 00:35:46,719 --> 00:35:49,360 Speaker 2: management business is a recurring revenue business, and every aspect 763 00:35:49,400 --> 00:35:51,360 Speaker 2: of it is we do taxes, that's recurring revenue. You 764 00:35:51,400 --> 00:35:53,319 Speaker 2: have to file your taxes every year. We do bill 765 00:35:53,320 --> 00:35:55,640 Speaker 2: pay that's recurring revenue if you pay bills every year. 766 00:35:55,960 --> 00:35:58,719 Speaker 2: So they love that recurring revenue business. And then there's 767 00:35:58,760 --> 00:36:02,279 Speaker 2: an inflation hedge right built in just magically. So you 768 00:36:02,360 --> 00:36:05,560 Speaker 2: have all of these incredible trends that, look, you and 769 00:36:05,600 --> 00:36:08,759 Speaker 2: I were not thinking about at all when we started, right, 770 00:36:08,800 --> 00:36:10,360 Speaker 2: I was just saying, hey, how do I do this 771 00:36:10,440 --> 00:36:13,080 Speaker 2: in a better way tell clients. It was probably a 772 00:36:13,080 --> 00:36:16,279 Speaker 2: good maybe twelve thirteen years before I got a call 773 00:36:16,320 --> 00:36:19,480 Speaker 2: from anybody it even knew I had anything with any 774 00:36:19,560 --> 00:36:23,239 Speaker 2: enterprise value whatsoever. I just thought, Hey, this is a 775 00:36:23,280 --> 00:36:24,799 Speaker 2: great way to make, you know, make a living. I 776 00:36:24,840 --> 00:36:26,759 Speaker 2: love what I'm doing all day. I've created this thing 777 00:36:26,760 --> 00:36:29,640 Speaker 2: that seems to be going over very well. But PE 778 00:36:29,760 --> 00:36:33,319 Speaker 2: has really flooded this space, particularly in the last seven 779 00:36:33,400 --> 00:36:35,120 Speaker 2: or eight years, and they've been right. 780 00:36:36,040 --> 00:36:38,280 Speaker 1: So I wanted to come back to PE in a minute. 781 00:36:38,320 --> 00:36:42,360 Speaker 1: But before we do that, let's talk about the solo 782 00:36:42,440 --> 00:36:46,240 Speaker 1: practitioners or the small two, three, four, five person shop. 783 00:36:46,760 --> 00:36:49,719 Speaker 1: You know, even with the wave of consolidation we saw 784 00:36:49,800 --> 00:36:53,360 Speaker 1: in the twenty tens, there's still tens of thousands of 785 00:36:53,400 --> 00:36:58,240 Speaker 1: small shops. I've heard some folks say they're all going away. 786 00:36:58,360 --> 00:37:01,320 Speaker 1: That seems a little extreme. I've heard other people say 787 00:37:01,840 --> 00:37:06,360 Speaker 1: this space is ripe for consolidation, mergers, acquisitions, et cetera. 788 00:37:06,880 --> 00:37:09,160 Speaker 1: How do you see the either the small firm or 789 00:37:09,200 --> 00:37:11,560 Speaker 1: the solo practitioner over the next decade. 790 00:37:11,680 --> 00:37:13,279 Speaker 2: Well, I think there are some people in our in 791 00:37:13,320 --> 00:37:15,960 Speaker 2: our space that love to say that everyone's going to 792 00:37:16,000 --> 00:37:18,080 Speaker 2: get crushed and go away. And it's very self surveying. 793 00:37:18,200 --> 00:37:21,480 Speaker 1: Send us your mind, Yeah, exactly, come to us. 794 00:37:22,080 --> 00:37:24,479 Speaker 2: That's right. If you don't sell to us or hire 795 00:37:24,520 --> 00:37:26,239 Speaker 2: me as you're a consultant or whatever, you're gonna die. 796 00:37:26,640 --> 00:37:31,319 Speaker 2: That's ridiculous. There's room. You're gonna have to be better though, right, 797 00:37:31,400 --> 00:37:33,399 Speaker 2: Like I think that, like you know, ten years ago, 798 00:37:33,480 --> 00:37:36,840 Speaker 2: anybody could open a shop and do whatever. That world 799 00:37:36,880 --> 00:37:38,640 Speaker 2: is going away, right, So I think what we're going 800 00:37:38,680 --> 00:37:42,200 Speaker 2: to have is you're going to have my best guess 801 00:37:42,200 --> 00:37:44,000 Speaker 2: on how this turns Out's like the tax world. Right, 802 00:37:44,000 --> 00:37:47,720 Speaker 2: You're going to have one to four mega mega firms, 803 00:37:47,800 --> 00:37:51,040 Speaker 2: you'll have ten to twenty regional firms. You'll have a 804 00:37:51,239 --> 00:37:56,400 Speaker 2: thousand smaller firms that either specialize in equestrian wealth management 805 00:37:56,640 --> 00:38:00,480 Speaker 2: or dental wealth management, or they cost less than others, 806 00:38:00,600 --> 00:38:03,360 Speaker 2: or it's a very very premium service, or you're just 807 00:38:03,560 --> 00:38:06,920 Speaker 2: really really personable person and you're able to maintain a 808 00:38:06,960 --> 00:38:09,680 Speaker 2: practice that way. But it will be harder, and I 809 00:38:09,719 --> 00:38:11,480 Speaker 2: think that it's going to be harder and harder to 810 00:38:11,520 --> 00:38:15,160 Speaker 2: compete with the firm that's lowering their fees, providing more services, 811 00:38:15,200 --> 00:38:17,799 Speaker 2: has access to investments that maybe you can't get, maybe 812 00:38:17,840 --> 00:38:20,480 Speaker 2: can negotiate something with a third party, you can't negotiate, 813 00:38:20,760 --> 00:38:23,000 Speaker 2: but there will be a home. It's just that the 814 00:38:23,040 --> 00:38:25,440 Speaker 2: bar is going to rise, just as with bigger firms. 815 00:38:25,840 --> 00:38:28,120 Speaker 2: For those big firms to thrive, the bar is going 816 00:38:28,200 --> 00:38:30,040 Speaker 2: to have to be higher. It's not going to just 817 00:38:30,120 --> 00:38:32,200 Speaker 2: be as simple as buy a bunch of firms in 818 00:38:32,239 --> 00:38:34,279 Speaker 2: the market goes up. I think that world's coming to 819 00:38:34,280 --> 00:38:34,799 Speaker 2: an end too. 820 00:38:35,560 --> 00:38:38,600 Speaker 1: Really interesting. So you made the decision to work with 821 00:38:38,640 --> 00:38:43,000 Speaker 1: a private equity shop to help fuel your acquisitions. Tell 822 00:38:43,040 --> 00:38:44,880 Speaker 1: us a little bit about what that experience was. 823 00:38:45,160 --> 00:38:48,000 Speaker 2: Well, I mean, for us, we've never so General Atlantic 824 00:38:48,080 --> 00:38:51,279 Speaker 2: is our minority owner. They own about seventeen percent of 825 00:38:51,280 --> 00:38:53,680 Speaker 2: Creative Planning. They've been wonderful partners, but we've never used 826 00:38:53,680 --> 00:38:55,759 Speaker 2: any money from them to do an acquisition. And the 827 00:38:55,800 --> 00:38:58,719 Speaker 2: reality is, you know, we're the fastest growing area in 828 00:38:58,800 --> 00:39:01,600 Speaker 2: the country, one of the large just ras in the country, 829 00:39:01,760 --> 00:39:03,920 Speaker 2: and you know, that's a lot of eggs in one 830 00:39:03,960 --> 00:39:06,279 Speaker 2: person's basket. So the decision was basically made, Hey, we 831 00:39:06,320 --> 00:39:09,600 Speaker 2: need to institutionalize this place and we need to reward 832 00:39:09,640 --> 00:39:11,680 Speaker 2: the people that have come along on this journey. And 833 00:39:11,719 --> 00:39:13,960 Speaker 2: so we brought in about five hundred employees are now 834 00:39:14,000 --> 00:39:15,040 Speaker 2: partners and that's. 835 00:39:14,840 --> 00:39:17,799 Speaker 1: Oh really, I remember the last time you and I 836 00:39:17,880 --> 00:39:21,000 Speaker 1: sat down, you were literally one hundred percent owner. 837 00:39:21,040 --> 00:39:21,399 Speaker 2: That's right. 838 00:39:21,440 --> 00:39:24,560 Speaker 1: There was no outside investment, that's right, No employees. You're 839 00:39:24,640 --> 00:39:27,080 Speaker 1: morphing into something a little more employee owned. 840 00:39:27,400 --> 00:39:30,680 Speaker 2: Yes, five hundred, yea five hundred and many of them 841 00:39:30,840 --> 00:39:33,560 Speaker 2: very very substantively. And then and then you've got General 842 00:39:33,600 --> 00:39:36,600 Speaker 2: Anak in there. And then we brought in an institutional 843 00:39:36,680 --> 00:39:39,480 Speaker 2: level CFO. We brought in Ernst and Young and and 844 00:39:39,600 --> 00:39:41,759 Speaker 2: KPMG wanted to do our audit, wanted to do our tech. 845 00:39:41,800 --> 00:39:45,239 Speaker 2: Basically just said, hey, look, we wanted the regulators to see, Look, 846 00:39:45,280 --> 00:39:47,759 Speaker 2: we're taking this very seriously. We want our clients to 847 00:39:47,800 --> 00:39:50,000 Speaker 2: see we're taking this very seriously. We were doing acquisitions. 848 00:39:50,000 --> 00:39:53,160 Speaker 2: We want somebody we're acquiring to see that as well. 849 00:39:53,200 --> 00:39:56,800 Speaker 2: And it allowed for more easier internal succession in the 850 00:39:56,800 --> 00:39:58,919 Speaker 2: event that something happens to me. And so there was 851 00:39:58,920 --> 00:40:02,400 Speaker 2: was not motivated at all by using the capital at 852 00:40:02,400 --> 00:40:04,399 Speaker 2: a third party to do anything, because they've never given 853 00:40:04,520 --> 00:40:06,239 Speaker 2: us a dollar to do anything. They just bought into 854 00:40:06,239 --> 00:40:07,200 Speaker 2: the company and that was it. 855 00:40:08,360 --> 00:40:10,680 Speaker 1: Any So it sounds like when you bring in an 856 00:40:10,840 --> 00:40:15,840 Speaker 1: ian yan a KPMG that often is a predecessor step 857 00:40:15,880 --> 00:40:18,600 Speaker 1: to going public. I don't get the sense that's the 858 00:40:18,640 --> 00:40:21,200 Speaker 1: top of your list to become publicly traded. 859 00:40:21,320 --> 00:40:23,600 Speaker 2: No, it's not. I think that when you went in 860 00:40:23,719 --> 00:40:27,279 Speaker 2: our scale, when we're negotiating with third parties to bring 861 00:40:27,320 --> 00:40:29,480 Speaker 2: an investment to a client or to get something for 862 00:40:29,520 --> 00:40:33,520 Speaker 2: a client, you know, sometimes the partner wants to see 863 00:40:33,520 --> 00:40:37,080 Speaker 2: some information and that information coming from one of the 864 00:40:37,120 --> 00:40:39,560 Speaker 2: Big four is a much bigger deal than if it's 865 00:40:39,600 --> 00:40:42,400 Speaker 2: coming for like my buddy across town that does my taxes, 866 00:40:42,440 --> 00:40:45,279 Speaker 2: do you know what I mean? So that's really you know, 867 00:40:45,560 --> 00:40:49,000 Speaker 2: institutionalizing so many things made it easier to do a 868 00:40:49,000 --> 00:40:51,640 Speaker 2: lot of things, give a lot of people a lot 869 00:40:51,640 --> 00:40:53,680 Speaker 2: of comfort, and that was a very very good decision. 870 00:40:53,760 --> 00:40:55,960 Speaker 2: I have a lot of clients that I personally work 871 00:40:56,000 --> 00:40:59,920 Speaker 2: with that are CEOs or CFOs of publicly traded company 872 00:41:00,200 --> 00:41:03,080 Speaker 2: and I will never do that. I mean, if I 873 00:41:03,080 --> 00:41:04,680 Speaker 2: if we had to go public, you know, for the 874 00:41:04,719 --> 00:41:06,759 Speaker 2: best interest of our partners and whatever, we had to 875 00:41:06,800 --> 00:41:08,880 Speaker 2: go public, I mean, I would do what I had 876 00:41:08,920 --> 00:41:10,600 Speaker 2: to do, but I would not be in that seat 877 00:41:10,680 --> 00:41:12,320 Speaker 2: for you know, ten years. I wouldn't be able to 878 00:41:12,360 --> 00:41:17,520 Speaker 2: do it pick chairman to a sacrifice. 879 00:41:17,600 --> 00:41:20,960 Speaker 1: Yeah, I could certainly see that being a challenge. So 880 00:41:21,160 --> 00:41:24,040 Speaker 1: given where you are today, what are you looking at 881 00:41:24,360 --> 00:41:27,480 Speaker 1: as the next leg of growth for creative planning? 882 00:41:27,920 --> 00:41:30,480 Speaker 2: Well, I think today like we are very strong with 883 00:41:30,560 --> 00:41:33,080 Speaker 2: the very wealthy and with the mass affluent. We've got 884 00:41:33,080 --> 00:41:35,479 Speaker 2: an emerging wealth division. We're strong in the phone case space, 885 00:41:35,520 --> 00:41:38,839 Speaker 2: and we're strong with business owners. We're working towards getting 886 00:41:38,840 --> 00:41:42,120 Speaker 2: stronger in the foundation uh space. And I think for 887 00:41:42,239 --> 00:41:46,160 Speaker 2: us now, it's a question of just getting bigger locally, 888 00:41:46,440 --> 00:41:48,520 Speaker 2: like where most of the places in the United States 889 00:41:48,560 --> 00:41:51,120 Speaker 2: where you see a major sports team will have an office. 890 00:41:51,640 --> 00:41:54,200 Speaker 2: But we're still relatively small. I mean, the reality is 891 00:41:54,360 --> 00:41:57,880 Speaker 2: we're small, So we only sound big when you compare 892 00:41:57,920 --> 00:42:01,160 Speaker 2: us to RAS. But the brokerage houses you know, Morgan 893 00:42:01,200 --> 00:42:04,000 Speaker 2: and Merrill and the investment ult Trillion Goldman, JP Morgan, 894 00:42:04,000 --> 00:42:07,600 Speaker 2: the Custodian Schwabatfela, these are trillions and trillionah, They're all 895 00:42:07,640 --> 00:42:10,799 Speaker 2: two to twelve billion, trillion trillion with a T right, 896 00:42:11,480 --> 00:42:14,279 Speaker 2: So we are a tiny, tiny fraction of that. We 897 00:42:14,320 --> 00:42:16,520 Speaker 2: employ the same number of people as the high school 898 00:42:16,560 --> 00:42:19,880 Speaker 2: close to my office, right, So in the ria space. 899 00:42:19,920 --> 00:42:23,040 Speaker 2: It's significant, but it's not significant enough for the average 900 00:42:23,080 --> 00:42:25,640 Speaker 2: American to know who creative planning is. And I think 901 00:42:25,640 --> 00:42:27,439 Speaker 2: that's our objective is we want to be the gold 902 00:42:27,520 --> 00:42:31,600 Speaker 2: standard nationally for the mass affluent and ultrafluent clients looking 903 00:42:31,640 --> 00:42:32,800 Speaker 2: for an independent wealth manager. 904 00:42:33,200 --> 00:42:37,000 Speaker 1: So you rather famously you're known for not going to conferences. 905 00:42:37,840 --> 00:42:41,719 Speaker 1: I have to ask, why is that? I really had 906 00:42:41,719 --> 00:42:44,319 Speaker 1: to twist your arm to get you to go to 907 00:42:44,600 --> 00:42:47,840 Speaker 1: the conference we did back in twenty nineteen. And I 908 00:42:47,920 --> 00:42:51,400 Speaker 1: know you're coming to future Proof twenty twenty four in 909 00:42:51,880 --> 00:42:56,479 Speaker 1: Huntington Beach in September, But why are you so down 910 00:42:56,520 --> 00:42:57,800 Speaker 1: on conferences generally? 911 00:42:58,239 --> 00:43:01,160 Speaker 2: So I've really I kind of got this repeat from 912 00:43:01,640 --> 00:43:04,480 Speaker 2: I can't maybe as Investment News or somebody did a 913 00:43:04,480 --> 00:43:07,759 Speaker 2: story about this and they were asking competitors about me, 914 00:43:07,800 --> 00:43:09,880 Speaker 2: and it was it was kind of like, well, they 915 00:43:09,880 --> 00:43:11,680 Speaker 2: didn't say Peter is a jerk, it was, but it 916 00:43:11,719 --> 00:43:13,920 Speaker 2: came across like, well, Peter's just like too big of 917 00:43:13,960 --> 00:43:16,239 Speaker 2: a jerk to go to these conferences or something like that. 918 00:43:16,520 --> 00:43:19,520 Speaker 2: But really, the I learned very early on from my clients. 919 00:43:19,560 --> 00:43:21,400 Speaker 2: I learned so much from my clients that you know, 920 00:43:21,400 --> 00:43:24,600 Speaker 2: a yes to something is a note of something else. Right, 921 00:43:24,719 --> 00:43:27,000 Speaker 2: So when you're committing to a conference, you're you're not 922 00:43:27,160 --> 00:43:30,400 Speaker 2: usually committing like two days in advance, right, you're committing 923 00:43:30,680 --> 00:43:33,080 Speaker 2: six months in advance. Right, That's right, And that's a 924 00:43:33,080 --> 00:43:35,440 Speaker 2: big deal if you if you have kids, like I 925 00:43:35,480 --> 00:43:37,440 Speaker 2: don't like to commit to things that are far in 926 00:43:37,480 --> 00:43:41,200 Speaker 2: the future that I cannot move, right, And so I 927 00:43:41,560 --> 00:43:43,200 Speaker 2: made that. That's part one of the decisions. The other 928 00:43:43,239 --> 00:43:45,319 Speaker 2: part of the decision is I think and look, I 929 00:43:45,320 --> 00:43:48,319 Speaker 2: know you put on conferences. Yours are wonderful. Most of 930 00:43:48,360 --> 00:43:50,160 Speaker 2: them suck, you know what I mean, Like most of 931 00:43:50,160 --> 00:43:53,120 Speaker 2: the time you're going and everyone just really wants to 932 00:43:53,120 --> 00:43:55,319 Speaker 2: get away from home and drink and hang out and 933 00:43:55,320 --> 00:43:57,719 Speaker 2: go for a hike or go golfing or whatever. And 934 00:43:57,800 --> 00:43:59,600 Speaker 2: I look at that, like two days or three days 935 00:43:59,640 --> 00:44:01,879 Speaker 2: or four day and go, Man if I spent that 936 00:44:02,120 --> 00:44:05,480 Speaker 2: twenty or thirty hours, uh, you know at night with 937 00:44:05,600 --> 00:44:09,120 Speaker 2: my family and during the day with actual clients and 938 00:44:09,120 --> 00:44:11,080 Speaker 2: employees one on one, where am I going to get 939 00:44:11,120 --> 00:44:13,120 Speaker 2: more value? I'm going to learn more, not not just 940 00:44:13,239 --> 00:44:15,520 Speaker 2: serve people more. I'm going to learn more being present. 941 00:44:15,920 --> 00:44:18,000 Speaker 2: So I have that attitude too. Now my youngest start 942 00:44:18,000 --> 00:44:20,279 Speaker 2: graduating from high school. So I'm you know, I think 943 00:44:20,320 --> 00:44:22,160 Speaker 2: the last what I agreed to do, I think was 944 00:44:22,239 --> 00:44:24,480 Speaker 2: with you five years ago. That's right, And the next 945 00:44:24,480 --> 00:44:27,399 Speaker 2: thing I'm about to do is with your colleague Josh here, 946 00:44:27,440 --> 00:44:27,799 Speaker 2: with with. 947 00:44:27,840 --> 00:44:31,160 Speaker 1: Your with your right. The fun part about that, the 948 00:44:31,200 --> 00:44:33,080 Speaker 1: whole thing is out doing Yeah, no, that looks that 949 00:44:33,120 --> 00:44:33,640 Speaker 1: looks cool. 950 00:44:33,680 --> 00:44:35,359 Speaker 2: And you have I mean, that's the lineup of all 951 00:44:35,400 --> 00:44:37,080 Speaker 2: lineups right that you have. So that's going to be 952 00:44:37,239 --> 00:44:40,040 Speaker 2: very very interesting one and it's obviously a very different 953 00:44:40,080 --> 00:44:42,200 Speaker 2: spin than everybody else. But I also know, you know, 954 00:44:42,320 --> 00:44:44,239 Speaker 2: my kids aren't going to be home, right, so it's 955 00:44:44,280 --> 00:44:46,879 Speaker 2: a much easier, easier thing to do for a couple 956 00:44:46,920 --> 00:44:47,320 Speaker 2: of days. 957 00:44:47,400 --> 00:44:51,800 Speaker 1: So the secret is to plan conferences when Peter's children 958 00:44:52,200 --> 00:44:55,520 Speaker 1: are otherwise occupied. Otherwise you get no shot. We did 959 00:44:55,520 --> 00:44:58,200 Speaker 1: that very much on purpose, So I know I only 960 00:44:58,239 --> 00:45:01,719 Speaker 1: have you for so much time. Before I get to 961 00:45:01,800 --> 00:45:04,680 Speaker 1: my favorite questions I ask all my guests, I have 962 00:45:04,719 --> 00:45:09,080 Speaker 1: to throw you a curveball question. You're a minority owner 963 00:45:09,120 --> 00:45:12,239 Speaker 1: of the Kansas City Royals. I have to ask how 964 00:45:12,280 --> 00:45:15,879 Speaker 1: that came about, because I know your background with them. 965 00:45:16,120 --> 00:45:18,759 Speaker 1: How did you end up as a minority owner of 966 00:45:18,800 --> 00:45:20,000 Speaker 1: a Major League Baseball team. 967 00:45:20,080 --> 00:45:21,719 Speaker 2: I mean this sounds cliche, but I mean when I 968 00:45:21,760 --> 00:45:23,520 Speaker 2: was a little kid, I would literally listen to them 969 00:45:23,520 --> 00:45:25,640 Speaker 2: to the radio while I was falling asleep. They used 970 00:45:25,640 --> 00:45:27,440 Speaker 2: to start at seven thirty five PM all the time. 971 00:45:27,480 --> 00:45:29,759 Speaker 2: There was none of this three o'clock game and weekdays 972 00:45:29,840 --> 00:45:32,239 Speaker 2: or six o'clock GA. It was seven thirty five and 973 00:45:32,280 --> 00:45:35,080 Speaker 2: they played till usually eleven. The games were really long. 974 00:45:35,400 --> 00:45:37,360 Speaker 2: I'd listen to them every night. The Royals were amazing 975 00:45:37,400 --> 00:45:40,200 Speaker 2: back then, George Brett, Frank White, Willie Wilson playing the 976 00:45:40,280 --> 00:45:43,600 Speaker 2: Yankees every year in the playoffs. Huge, huge, huge fan. 977 00:45:43,960 --> 00:45:47,960 Speaker 2: And then in high school I wound up I talk 978 00:45:48,000 --> 00:45:49,720 Speaker 2: to my dad and taking me out there to interview 979 00:45:49,719 --> 00:45:51,800 Speaker 2: for a job. And I was interviewing. They're like, what 980 00:45:51,840 --> 00:45:52,719 Speaker 2: do you want to do. I'm like, I want to 981 00:45:52,719 --> 00:45:54,080 Speaker 2: be a bat boy for the Royals. I think I 982 00:45:54,120 --> 00:45:56,000 Speaker 2: just started laughing, right. He's like, no, I thought You're interviewing, 983 00:45:56,160 --> 00:45:57,279 Speaker 2: like do you want to sell peanuts or do you 984 00:45:57,320 --> 00:45:59,560 Speaker 2: want to sell you know, strawberries? But what are you 985 00:45:59,560 --> 00:46:01,960 Speaker 2: going to the aisles and sell? It's like I don't 986 00:46:01,960 --> 00:46:03,200 Speaker 2: want to do that. We're walking out and the guy 987 00:46:03,239 --> 00:46:05,359 Speaker 2: yells he goes, Hey, I call the clubhouse and they 988 00:46:05,360 --> 00:46:07,160 Speaker 2: have an opening for a clubby. I didn't know what 989 00:46:07,160 --> 00:46:09,160 Speaker 2: a clubb he was. But the club he's the guys, 990 00:46:09,200 --> 00:46:11,720 Speaker 2: like what cleans the shines the shoes for the players, 991 00:46:11,760 --> 00:46:13,120 Speaker 2: does their lot. There's this whole route. 992 00:46:13,120 --> 00:46:14,400 Speaker 1: You literally do their laundry. 993 00:46:14,480 --> 00:46:16,759 Speaker 2: Yeah, literally do it. It's this is fascinating. 994 00:46:16,760 --> 00:46:21,399 Speaker 1: I delivered fried chicken at City Royal players. Was out 995 00:46:21,640 --> 00:46:22,960 Speaker 1: during a game sitting on the bench. 996 00:46:23,160 --> 00:46:24,879 Speaker 2: That was That was Wade Bogs. That was the way 997 00:46:24,960 --> 00:46:27,200 Speaker 2: Bogs they did that for but they Bruce It was. 998 00:46:27,239 --> 00:46:30,400 Speaker 2: It's crazy and so but I was upset because the 999 00:46:30,440 --> 00:46:32,319 Speaker 2: clubby job wasn't for the Royals, it was for the 1000 00:46:32,400 --> 00:46:34,279 Speaker 2: visiting clubhouse, and I was upset about that. But then 1001 00:46:34,320 --> 00:46:36,160 Speaker 2: I took the job, and it turns out you get 1002 00:46:36,200 --> 00:46:37,719 Speaker 2: to know all the Royals. Plus you get to meet 1003 00:46:37,760 --> 00:46:40,000 Speaker 2: all the players in the American League because you're playing 1004 00:46:40,000 --> 00:46:41,799 Speaker 2: every team in the American League and you were getting 1005 00:46:41,840 --> 00:46:44,640 Speaker 2: tipped every series. So I was making a fortune, I 1006 00:46:44,680 --> 00:46:47,360 Speaker 2: mean a fortunate it's getting all these autographs, got to 1007 00:46:47,400 --> 00:46:49,799 Speaker 2: know all these players. But the routine before the game 1008 00:46:49,840 --> 00:46:51,520 Speaker 2: is nuts. I mean, they show up way earlier than 1009 00:46:51,560 --> 00:46:54,319 Speaker 2: most people. Think and hours hours hours ahead of time, 1010 00:46:54,360 --> 00:46:56,960 Speaker 2: and then they go and they you know, head and 1011 00:46:57,000 --> 00:46:59,120 Speaker 2: field or whatever. Then they come in and they they 1012 00:46:59,200 --> 00:47:01,200 Speaker 2: drop all their law on the floor and they change 1013 00:47:01,239 --> 00:47:04,239 Speaker 2: their their cleats and then they get into their new 1014 00:47:04,440 --> 00:47:06,440 Speaker 2: you know, jerseys and new cleats, and then they go 1015 00:47:06,480 --> 00:47:08,520 Speaker 2: out and play the game, and you're shining their old 1016 00:47:08,520 --> 00:47:12,720 Speaker 2: cleats and washing their old jerseys, and then you're getting 1017 00:47:12,719 --> 00:47:15,120 Speaker 2: their lockers organized. Then you've got like the third eighty 1018 00:47:15,160 --> 00:47:16,640 Speaker 2: of the sixth inning to walk around the stadium. Then 1019 00:47:16,640 --> 00:47:18,880 Speaker 2: you're going and getting dinner ready for them and their beers. 1020 00:47:19,320 --> 00:47:21,279 Speaker 2: Then after the game they all drink and eat and 1021 00:47:21,320 --> 00:47:23,399 Speaker 2: take their showers, do their interviews, and then they leave, 1022 00:47:23,440 --> 00:47:25,680 Speaker 2: and then you wash their clothes and shine their shoes, 1023 00:47:25,680 --> 00:47:28,200 Speaker 2: and organize their lockers and put the food away and 1024 00:47:28,280 --> 00:47:30,160 Speaker 2: drive the ones home that were you know, hammered and 1025 00:47:30,200 --> 00:47:32,200 Speaker 2: stayed late, and you take them to the Adams Mark 1026 00:47:32,239 --> 00:47:35,160 Speaker 2: Hotel across the streets. So when the Royals came for sale, 1027 00:47:35,160 --> 00:47:37,200 Speaker 2: they were putting together a conglomerate in Kansas City. And 1028 00:47:37,239 --> 00:47:40,719 Speaker 2: I remember when John Sherman, who's the primary owner, he's 1029 00:47:41,000 --> 00:47:43,600 Speaker 2: the greatest guy, and he's like giving a walk you 1030 00:47:43,680 --> 00:47:45,359 Speaker 2: through I'm like, John, I don't need you to walk 1031 00:47:45,360 --> 00:47:47,279 Speaker 2: me through this deck, and he's like, I'm gonna walk you. 1032 00:47:47,400 --> 00:47:50,040 Speaker 2: I'm like, I'm one hundred percent in, Like I'm just 1033 00:47:50,600 --> 00:47:53,080 Speaker 2: Kansas City through and through, Royals through and through, and 1034 00:47:53,120 --> 00:47:55,600 Speaker 2: I just it was like a not even a thought 1035 00:47:55,640 --> 00:47:56,040 Speaker 2: about it. 1036 00:47:56,160 --> 00:47:58,239 Speaker 1: All right, So let's jump to our favorite questions that 1037 00:47:58,280 --> 00:48:00,800 Speaker 1: we ask all our guests. Yeah, except I'm going to 1038 00:48:00,920 --> 00:48:04,200 Speaker 1: modify this because I know some things about you and 1039 00:48:04,239 --> 00:48:07,959 Speaker 1: two of these questions won't work for you. But let's 1040 00:48:08,000 --> 00:48:11,760 Speaker 1: start with who are your mentors who helped shape your career? 1041 00:48:11,960 --> 00:48:15,160 Speaker 2: You know my mentors aren't you know, famous people. I 1042 00:48:15,239 --> 00:48:18,680 Speaker 2: really just early on got to work with somebody who 1043 00:48:18,719 --> 00:48:20,880 Speaker 2: has just had the most positive attitude in the world, 1044 00:48:21,040 --> 00:48:23,439 Speaker 2: and he was just so gracious with everybody around him. 1045 00:48:23,880 --> 00:48:27,760 Speaker 2: And I saw the impact that that had on everybody 1046 00:48:27,760 --> 00:48:29,440 Speaker 2: around him all the time, you know, with his with 1047 00:48:29,520 --> 00:48:31,680 Speaker 2: his family, as friends, his colleagues at work, and it 1048 00:48:31,719 --> 00:48:35,480 Speaker 2: really showed me, you know, how important that piece is 1049 00:48:35,520 --> 00:48:39,600 Speaker 2: to the puzzle. He was not brilliant from a finance perspective, 1050 00:48:39,880 --> 00:48:41,480 Speaker 2: and I also worked with someone who was brilliant from 1051 00:48:41,480 --> 00:48:44,720 Speaker 2: a finance perspective but was not positive with the people 1052 00:48:44,760 --> 00:48:47,160 Speaker 2: around him, and the combination of the two was really 1053 00:48:47,200 --> 00:48:51,400 Speaker 2: the ultimate, you know, lesson. And I just combined that 1054 00:48:51,400 --> 00:48:54,520 Speaker 2: with my parents kind of that classic immigrant you know, 1055 00:48:54,600 --> 00:48:58,040 Speaker 2: work like crazy, love everything about your country all the time, 1056 00:48:58,120 --> 00:49:01,720 Speaker 2: no matter what I think, just that the positive attitude 1057 00:49:01,760 --> 00:49:04,080 Speaker 2: my parents. Every wedding they left was always the best 1058 00:49:04,080 --> 00:49:06,320 Speaker 2: wedding they'd ever been to, right. And so I remember, 1059 00:49:06,360 --> 00:49:09,440 Speaker 2: right a girlfriend in college who were driving home and 1060 00:49:09,680 --> 00:49:11,839 Speaker 2: her parents were like making fun of something from some 1061 00:49:11,880 --> 00:49:13,879 Speaker 2: wedding we were out of. I've never heard anything like it, 1062 00:49:14,000 --> 00:49:15,960 Speaker 2: but that's like, turns out that's kind of normal, right, 1063 00:49:16,040 --> 00:49:19,000 Speaker 2: But just being around people that were so positive and 1064 00:49:19,080 --> 00:49:21,440 Speaker 2: so negative, so hyper both as the spectrum. I think 1065 00:49:21,480 --> 00:49:23,239 Speaker 2: that was probably the biggest lesson for me. I don't 1066 00:49:23,280 --> 00:49:25,799 Speaker 2: think people need to have People always think they have 1067 00:49:25,840 --> 00:49:27,680 Speaker 2: to have a mentor. That's like I get calls all 1068 00:49:27,680 --> 00:49:30,239 Speaker 2: the time, well like you mentor me, Like, and I go, 1069 00:49:30,320 --> 00:49:30,879 Speaker 2: what does that mean? 1070 00:49:31,040 --> 00:49:31,160 Speaker 1: Oh? 1071 00:49:31,160 --> 00:49:32,880 Speaker 2: Well get a lunch every month? And you know you 1072 00:49:32,920 --> 00:49:35,120 Speaker 2: can't do that with everybody, right, right, But in the 1073 00:49:35,160 --> 00:49:38,080 Speaker 2: world you're we're in today, I mean a mentor could 1074 00:49:38,080 --> 00:49:39,160 Speaker 2: be on Twitter, do. 1075 00:49:39,080 --> 00:49:42,080 Speaker 1: You mean right? Oh, you can absolutely have remote mens 1076 00:49:42,160 --> 00:49:43,960 Speaker 1: they don't have to they don't even have to know 1077 00:49:44,000 --> 00:49:44,600 Speaker 1: they're mentoring. 1078 00:49:44,800 --> 00:49:46,640 Speaker 2: That's exactly correct, that's correctly. 1079 00:49:47,120 --> 00:49:49,440 Speaker 1: And I've heard some stories about people who have said 1080 00:49:49,840 --> 00:49:52,239 Speaker 1: some people on the show have said, well, these three 1081 00:49:52,239 --> 00:49:54,719 Speaker 1: people have been my mentors. They have no idea about it, right, 1082 00:49:54,840 --> 00:49:58,279 Speaker 1: and it's really really interesting. So normally I would ask 1083 00:49:58,360 --> 00:50:00,920 Speaker 1: you what's keeping you into taine, what are you reading, 1084 00:50:00,960 --> 00:50:03,520 Speaker 1: what are you streaming? But with you, I want to 1085 00:50:03,560 --> 00:50:06,120 Speaker 1: ask tell me about the music shows you've been going to. 1086 00:50:06,200 --> 00:50:09,480 Speaker 1: What have you been doing in your evenings in your 1087 00:50:09,560 --> 00:50:10,120 Speaker 1: spare time. 1088 00:50:10,280 --> 00:50:12,359 Speaker 2: So following you on Twitter, I know you're a big 1089 00:50:12,480 --> 00:50:15,000 Speaker 2: concert guy. It seems like your genre is like seventies 1090 00:50:15,040 --> 00:50:15,640 Speaker 2: is that pretty? 1091 00:50:16,200 --> 00:50:19,200 Speaker 1: So I have really broad taste. It's the great Sarah 1092 00:50:19,239 --> 00:50:23,440 Speaker 1: McLaughlan too, like yeah, yeah, so so wow you really Yeah. 1093 00:50:23,480 --> 00:50:26,120 Speaker 1: So it's the Great American Songbook and everybody from El 1094 00:50:26,200 --> 00:50:30,000 Speaker 1: Fitzgerald to Frank Sinatra to classic rock to eighties and 1095 00:50:30,120 --> 00:50:35,520 Speaker 1: nineties to jazz to classical to blues, like even hip 1096 00:50:35,560 --> 00:50:38,759 Speaker 1: hop up until like my line in the sand is 1097 00:50:39,239 --> 00:50:42,080 Speaker 1: the Beastie Boys pull polls boutique. That's kind of where 1098 00:50:42,120 --> 00:50:46,160 Speaker 1: I stopped. But but I'll listen. 1099 00:50:45,880 --> 00:50:48,520 Speaker 2: To Pope three years or something like that. 1100 00:50:48,600 --> 00:50:51,240 Speaker 1: I'll listen to pop, I'll listen to Taylor Swift, any 1101 00:50:51,280 --> 00:50:54,120 Speaker 1: of the big singers. Yeah, what's your musical genre? 1102 00:50:54,239 --> 00:50:57,080 Speaker 2: So it's been great having you know. So I used 1103 00:50:57,120 --> 00:50:59,040 Speaker 2: to own music stores in college, and I used to 1104 00:50:59,160 --> 00:51:02,960 Speaker 2: DJ even after college, weddings, everything else. And one of 1105 00:51:03,000 --> 00:51:04,279 Speaker 2: the things you do in a music story till the 1106 00:51:04,280 --> 00:51:06,759 Speaker 2: times you would just play every album that ever came in, right, 1107 00:51:07,160 --> 00:51:10,360 Speaker 2: So it became a very expansive list of things I 1108 00:51:10,360 --> 00:51:12,080 Speaker 2: would be willing to go to. And really, really the 1109 00:51:12,080 --> 00:51:13,719 Speaker 2: only genre I was not a big fan of that 1110 00:51:13,800 --> 00:51:15,839 Speaker 2: was major was country, but my kids have changed that 1111 00:51:15,880 --> 00:51:17,360 Speaker 2: for me. So now I've been to Luke Cobs and 1112 00:51:17,840 --> 00:51:20,680 Speaker 2: Morgan Wallen, which would say we're the best concerts. 1113 00:51:20,320 --> 00:51:22,239 Speaker 1: But those are very news. 1114 00:51:22,600 --> 00:51:25,960 Speaker 2: That's not like that, not Hank Williams, right, right. 1115 00:51:26,400 --> 00:51:28,480 Speaker 1: Very interesting. It's like country rock. 1116 00:51:28,400 --> 00:51:30,440 Speaker 2: Right, David Allen Cob was pretty cool. But I mean 1117 00:51:30,480 --> 00:51:32,400 Speaker 2: most of the old old stuff is not is not 1118 00:51:32,520 --> 00:51:33,160 Speaker 2: for me, you. 1119 00:51:33,560 --> 00:51:36,840 Speaker 1: Like, So when I think of Lennard Skinner to Woman 1120 00:51:36,920 --> 00:51:42,759 Speaker 1: Brothers or Marshall Tucker, those are old rock with the country. Well, 1121 00:51:42,800 --> 00:51:45,879 Speaker 1: you're describing his country with a rock influence correct, Yes, 1122 00:51:46,200 --> 00:51:49,440 Speaker 1: very yeah, I mean I could correct genre. 1123 00:51:49,280 --> 00:51:51,200 Speaker 2: That's right. I used. I've used my daughter as a 1124 00:51:51,239 --> 00:51:53,400 Speaker 2: cover to go to the every Taylor swift concert that 1125 00:51:53,480 --> 00:51:54,560 Speaker 2: she's you have. Yeah. 1126 00:51:54,640 --> 00:51:57,960 Speaker 1: So my favorite thing I saw on Twitter last week 1127 00:51:58,560 --> 00:52:00,760 Speaker 1: was and he told the story Home Breaks the Allans. 1128 00:52:00,800 --> 00:52:05,440 Speaker 1: The other day, Mohammed Alarian got all the women and 1129 00:52:05,480 --> 00:52:08,600 Speaker 1: the Swifties and his family in Paris to go see 1130 00:52:08,600 --> 00:52:12,239 Speaker 1: a show. And it was his wife, his daughters and 1131 00:52:12,239 --> 00:52:15,280 Speaker 1: a bunch of their friends. And the last minute, he said, 1132 00:52:15,360 --> 00:52:19,439 Speaker 1: somebody canceled, so he puts on a pink Sure, and 1133 00:52:19,560 --> 00:52:22,640 Speaker 1: he goes and somebody recognized him, took a photo of 1134 00:52:24,080 --> 00:52:25,520 Speaker 1: and it went a little viral. 1135 00:52:25,719 --> 00:52:28,600 Speaker 2: I saw that, Actually, hilario, that is hilarious. 1136 00:52:28,600 --> 00:52:30,719 Speaker 1: How many? How many? I would never have picked you 1137 00:52:30,760 --> 00:52:34,480 Speaker 1: for a Swiftie. Although I find her music fun and interesting. 1138 00:52:34,600 --> 00:52:37,120 Speaker 2: Well, I think I think she's she's got to be 1139 00:52:37,160 --> 00:52:39,920 Speaker 2: the best all around artist of this generation. 1140 00:52:40,200 --> 00:52:40,439 Speaker 1: Sure. 1141 00:52:40,760 --> 00:52:43,800 Speaker 2: And the first time I went and saw my daughter 1142 00:52:43,880 --> 00:52:45,600 Speaker 2: was very very young, and it was her first tour, 1143 00:52:46,040 --> 00:52:47,279 Speaker 2: and I remember that I was like, Oh, there's this 1144 00:52:47,280 --> 00:52:49,520 Speaker 2: guy of guitar. He seems pretty interesting. That's opening. You know, 1145 00:52:49,520 --> 00:52:52,680 Speaker 2: no one was paying attention, right, and it was edgeering, 1146 00:52:52,800 --> 00:52:55,680 Speaker 2: it was was hilarious. Yeah, so, and so I got 1147 00:52:55,680 --> 00:52:57,399 Speaker 2: to see that and then I'm you know, you get 1148 00:52:57,400 --> 00:52:59,440 Speaker 2: a little nostalgic as you get older, so you start 1149 00:52:59,480 --> 00:53:01,439 Speaker 2: going to com or she wouldn't even go to when 1150 00:53:01,640 --> 00:53:04,239 Speaker 2: these bands were around. Absolutely, So I'm doing that all 1151 00:53:04,560 --> 00:53:08,160 Speaker 2: the time too, Like Sarah Maclachlin's on my coundar the bleachers, 1152 00:53:08,160 --> 00:53:10,520 Speaker 2: who are they rolled out of fun? I know the 1153 00:53:10,520 --> 00:53:14,359 Speaker 2: bleacher you know. I'll go see Lionel Richie soon. Gotta 1154 00:53:14,360 --> 00:53:15,960 Speaker 2: go see Bruce Springsteen again. 1155 00:53:16,280 --> 00:53:18,799 Speaker 1: Right, So are you gonna catch the Rolling Stones on 1156 00:53:18,840 --> 00:53:19,239 Speaker 1: this tour? 1157 00:53:19,400 --> 00:53:21,000 Speaker 2: You know, I'm not a Rolling Stones. 1158 00:53:21,120 --> 00:53:23,040 Speaker 1: I'm a Giant fan and I just don't want to 1159 00:53:23,040 --> 00:53:23,799 Speaker 1: go to Giant state. 1160 00:53:23,960 --> 00:53:26,360 Speaker 2: Oh I'd like to see them play Sympathy for the 1161 00:53:26,400 --> 00:53:27,399 Speaker 2: Devil and then go home. 1162 00:53:28,520 --> 00:53:30,920 Speaker 1: I saw them in Atlantic City on the Steel Wheels tour. 1163 00:53:31,000 --> 00:53:33,440 Speaker 1: It's like an eight thousand seat hall and it was 1164 00:53:33,600 --> 00:53:36,799 Speaker 1: it was awesome. But the bands that you might not 1165 00:53:36,880 --> 00:53:40,400 Speaker 1: have seen. I have this discussion with people all the time. 1166 00:53:41,000 --> 00:53:44,960 Speaker 1: Never hole an Oates fan. Yeah, we saw John Oates 1167 00:53:45,000 --> 00:53:48,480 Speaker 1: in like a time, like a four hundred seat room. 1168 00:53:49,120 --> 00:53:53,680 Speaker 1: He's like people who can fill stadiums. They are entertainers 1169 00:53:53,719 --> 00:53:56,399 Speaker 1: and they know how to entertain and you're getting a 1170 00:53:56,440 --> 00:53:58,719 Speaker 1: stadium show with five hundred people. 1171 00:53:58,760 --> 00:53:59,560 Speaker 2: That's pretty awesome. 1172 00:54:00,719 --> 00:54:02,600 Speaker 1: You know. We see Ricky Lee Jones every time she 1173 00:54:02,680 --> 00:54:06,960 Speaker 1: comes through town. Yeah, also small venue, she's amazing, Amy 1174 00:54:07,000 --> 00:54:08,240 Speaker 1: man Or go down the list. 1175 00:54:08,360 --> 00:54:10,640 Speaker 2: So I love that. So Ario speedwack In it was touring. 1176 00:54:10,640 --> 00:54:14,000 Speaker 2: They're doing like huge you know, stadium arenas whatever, and 1177 00:54:14,360 --> 00:54:16,640 Speaker 2: but they most of these bands do like their opening 1178 00:54:16,680 --> 00:54:19,640 Speaker 2: shows kind of like a quiet practice show. So the 1179 00:54:20,000 --> 00:54:23,120 Speaker 2: beginning of their tour was in Salaina, Kansas, just like 1180 00:54:23,160 --> 00:54:26,319 Speaker 2: a tiny town five hours away, and they did this 1181 00:54:26,360 --> 00:54:29,200 Speaker 2: little arena that holds maybe I don't know, two thousand people, 1182 00:54:29,960 --> 00:54:33,480 Speaker 2: like Tony's Pizza Arena or something. So I went there. 1183 00:54:33,560 --> 00:54:35,319 Speaker 2: My friends are like, they're coming to can't see. I mean, 1184 00:54:35,320 --> 00:54:36,879 Speaker 2: this is gonna be I was thinking, this is gonna 1185 00:54:36,920 --> 00:54:39,120 Speaker 2: be awesome, you know, just and sure enough it was 1186 00:54:39,239 --> 00:54:41,120 Speaker 2: just absolutely incredible. 1187 00:54:40,800 --> 00:54:43,880 Speaker 1: Anytime you get to see a big name, yes in 1188 00:54:43,920 --> 00:54:48,040 Speaker 1: a small or even though like so, I haven't seen Journey, 1189 00:54:49,040 --> 00:54:51,719 Speaker 1: but I know they're but I'll tell you who. And again, 1190 00:54:51,760 --> 00:54:54,919 Speaker 1: a lot of this is sixties, seventies, eighties, I've seen 1191 00:54:54,920 --> 00:54:58,920 Speaker 1: Steve Miller a couple of times in small venues. He's amazing. 1192 00:54:59,280 --> 00:55:03,239 Speaker 1: We saw Peter Frampton. I mean, Frampton Comes Alive was 1193 00:55:03,280 --> 00:55:05,560 Speaker 1: the best selling live album for like, I don't know 1194 00:55:05,600 --> 00:55:07,880 Speaker 1: how many decades it may still as far as I know, 1195 00:55:07,920 --> 00:55:09,880 Speaker 1: that may still be the best selling live album of 1196 00:55:09,880 --> 00:55:13,160 Speaker 1: all time. Seeing him in like with three thousand people, 1197 00:55:13,719 --> 00:55:17,479 Speaker 1: he was feeling, you know, giant. Who else have you seen? 1198 00:55:18,360 --> 00:55:20,000 Speaker 2: Oh god, I'm just trying to think. I saw The 1199 00:55:20,080 --> 00:55:23,160 Speaker 2: Killers recently. That was one of my favorites for sure. 1200 00:55:23,280 --> 00:55:28,640 Speaker 2: They were incredible. I just saw last week a band 1201 00:55:28,680 --> 00:55:30,600 Speaker 2: called Cake, which is like. 1202 00:55:30,560 --> 00:55:39,320 Speaker 1: A reluctantly crashed at the starting line. So comfort eagle. 1203 00:55:41,040 --> 00:55:41,680 Speaker 2: They were amazing. 1204 00:55:42,000 --> 00:55:44,200 Speaker 1: I have three or four albums of theirs, and they're 1205 00:55:44,200 --> 00:55:48,319 Speaker 1: all spectacular. That's right, spectacular. Let me let me give 1206 00:55:48,360 --> 00:55:51,840 Speaker 1: you the two that will make you jealous. John Fogerty 1207 00:55:51,880 --> 00:55:54,839 Speaker 1: at Radio City his open tour. By the way, his 1208 00:55:54,960 --> 00:55:57,120 Speaker 1: two sons are his backup band. 1209 00:55:57,320 --> 00:55:59,840 Speaker 2: Oh that's cool. So I learned how old I was 1210 00:56:00,040 --> 00:56:01,319 Speaker 2: ding when I went to a couple of concerts. I 1211 00:56:01,320 --> 00:56:03,399 Speaker 2: saw Cheap Trick, who I think best rock and roll 1212 00:56:03,440 --> 00:56:05,879 Speaker 2: song of all time is Surrender. I'll die on this hill. 1213 00:56:06,000 --> 00:56:08,879 Speaker 2: But anyway, they were playing and the son, his son 1214 00:56:09,640 --> 00:56:11,600 Speaker 2: was the guitarist. And then the next week I saw 1215 00:56:11,640 --> 00:56:16,440 Speaker 2: the Eagles and as you know, Glenn Frey passed away, 1216 00:56:16,480 --> 00:56:20,440 Speaker 2: but his son replaced him and sounds like, sounds exactly like, 1217 00:56:20,800 --> 00:56:24,120 Speaker 2: plays the same guitar. And then, oh gosh, then I 1218 00:56:24,160 --> 00:56:26,520 Speaker 2: saw the Food Fighters the next week and his daughter 1219 00:56:26,640 --> 00:56:29,040 Speaker 2: comes on and say, you know, Dave Grohl's daughter comes 1220 00:56:29,040 --> 00:56:30,920 Speaker 2: on and sings a song. I told my wife, I'm like, 1221 00:56:31,120 --> 00:56:33,560 Speaker 2: we are I am so old you know that I'm 1222 00:56:33,560 --> 00:56:37,000 Speaker 2: now watching like these bands kids play right there. 1223 00:56:37,120 --> 00:56:39,959 Speaker 1: That's right. James Taylor brings his kids out to sing 1224 00:56:39,960 --> 00:56:42,239 Speaker 1: with him. He's got a son and a daughter. 1225 00:56:42,040 --> 00:56:44,200 Speaker 2: And him about two months. 1226 00:56:44,239 --> 00:56:47,040 Speaker 1: His tour is always great, the one that might make 1227 00:56:47,080 --> 00:56:48,960 Speaker 1: you jealous. I don't know if this is exactly you 1228 00:56:48,960 --> 00:56:51,239 Speaker 1: a genre, and I don't even know how I got 1229 00:56:51,280 --> 00:56:54,680 Speaker 1: these tickets. But at the Bowery Ballroom, which is like 1230 00:56:54,760 --> 00:56:58,240 Speaker 1: a basement that holds two hundred people, I saw Chrissy 1231 00:56:58,320 --> 00:56:59,240 Speaker 1: Hines and the Pretender. 1232 00:56:59,360 --> 00:57:01,040 Speaker 2: Oh you know they're come and I can't say next month, 1233 00:57:01,480 --> 00:57:01,839 Speaker 2: can I. 1234 00:57:01,800 --> 00:57:05,480 Speaker 1: Tell you something? Go see the show? She is great. 1235 00:57:05,640 --> 00:57:09,680 Speaker 1: The replacement musicians you got, They're just they're just really 1236 00:57:10,719 --> 00:57:13,960 Speaker 1: really awesome. And I'll see I'll see Steely Dan every 1237 00:57:14,000 --> 00:57:16,840 Speaker 1: time they come through town. Like, I'm definitely on the 1238 00:57:16,960 --> 00:57:20,760 Speaker 1: verge of you know, the boomer music. We just saw it. 1239 00:57:20,840 --> 00:57:24,720 Speaker 1: Neil Young at Forest Hills Outdoors always just great, what 1240 00:57:24,800 --> 00:57:27,440 Speaker 1: a great show. Yeah, all right, so so much with 1241 00:57:27,840 --> 00:57:31,280 Speaker 1: fun with music. Let's jump to our last two questions 1242 00:57:32,080 --> 00:57:35,720 Speaker 1: that people seem to really like, which is what sort 1243 00:57:35,760 --> 00:57:38,240 Speaker 1: of advice would you give to a recent college grad 1244 00:57:38,800 --> 00:57:43,880 Speaker 1: interested in a career in either investment management or becoming 1245 00:57:43,880 --> 00:57:44,520 Speaker 1: an advisor? 1246 00:57:44,880 --> 00:57:47,640 Speaker 2: So I would tell them pick your starting place very carefully, 1247 00:57:47,720 --> 00:57:49,280 Speaker 2: pick the firm that you're going to go to out 1248 00:57:49,280 --> 00:57:51,800 Speaker 2: of the beginning, because that can really start to dictate 1249 00:57:51,840 --> 00:57:53,600 Speaker 2: your destiny. Right, do you want to be in the 1250 00:57:53,640 --> 00:57:55,640 Speaker 2: brokera's side, do you want to be on the independent side. 1251 00:57:55,680 --> 00:57:59,479 Speaker 2: Do you enjoy sales? Do you enjoy advising? Really try 1252 00:57:59,560 --> 00:58:02,160 Speaker 2: to get to the right place as close to the 1253 00:58:02,200 --> 00:58:04,880 Speaker 2: right role as possible. If you're given a choice like, hey, 1254 00:58:05,360 --> 00:58:08,160 Speaker 2: you can make X thousand dollars and be in this group, 1255 00:58:08,240 --> 00:58:09,720 Speaker 2: or you can make more and be in that group, 1256 00:58:09,840 --> 00:58:11,880 Speaker 2: choose the group that is more where you want to 1257 00:58:11,880 --> 00:58:15,480 Speaker 2: be In the long run, I found that proximity is 1258 00:58:15,520 --> 00:58:18,600 Speaker 2: a very big indicator of success. You know who y're around. 1259 00:58:18,680 --> 00:58:20,240 Speaker 2: Are you in the right company? Are you around the 1260 00:58:20,320 --> 00:58:22,440 Speaker 2: right people. If you're at the right company with the 1261 00:58:22,480 --> 00:58:24,560 Speaker 2: right people and you do the right things, great things 1262 00:58:24,560 --> 00:58:26,200 Speaker 2: are going to happen. But you can do the right thing, 1263 00:58:26,720 --> 00:58:28,560 Speaker 2: be in the wrong company or not around the right people, 1264 00:58:28,600 --> 00:58:30,640 Speaker 2: it's not going to work. So those first decisions are 1265 00:58:30,640 --> 00:58:31,200 Speaker 2: really important. 1266 00:58:31,240 --> 00:58:34,680 Speaker 1: Huh, really really interesting. And our final question, what do 1267 00:58:34,680 --> 00:58:39,440 Speaker 1: you know about the world of investment management, financial planning, 1268 00:58:39,800 --> 00:58:44,400 Speaker 1: building a firm entrepreneurship today that might have been helpful 1269 00:58:44,680 --> 00:58:47,040 Speaker 1: twenty five thirty years ago when you were first getting started. 1270 00:58:47,080 --> 00:58:48,960 Speaker 2: Well, I think when I you know, when we started 1271 00:58:48,960 --> 00:58:51,760 Speaker 2: doing what we were doing twenty years ago, we were 1272 00:58:51,800 --> 00:58:53,280 Speaker 2: doing I set it up that I want to do 1273 00:58:53,320 --> 00:58:55,320 Speaker 2: all these things in one place now, this investment of lolosophy, 1274 00:58:55,320 --> 00:58:56,560 Speaker 2: because I thought it was the right thing to do 1275 00:58:56,600 --> 00:58:58,720 Speaker 2: for the client. I thought it was fun to give 1276 00:58:58,760 --> 00:59:01,120 Speaker 2: advice that way. The people really benefited from it, got 1277 00:59:01,120 --> 00:59:03,520 Speaker 2: a lot of positive feedback. But I didn't really think 1278 00:59:03,560 --> 00:59:08,040 Speaker 2: about it being an enterprise that became accidental and really 1279 00:59:08,080 --> 00:59:10,040 Speaker 2: the effort to go Hey, this is an enterprise. We 1280 00:59:10,080 --> 00:59:13,720 Speaker 2: could really you know, grow this in that strategic way 1281 00:59:13,920 --> 00:59:16,320 Speaker 2: probably came about ten years later. You know, if I 1282 00:59:16,320 --> 00:59:18,480 Speaker 2: had a time machine, I would have made that light 1283 00:59:18,520 --> 00:59:22,280 Speaker 2: bulb go off on day one and accelerated a lot 1284 00:59:22,280 --> 00:59:22,640 Speaker 2: of things. 1285 00:59:22,880 --> 00:59:25,440 Speaker 1: And I'm going to give you credit because you're the 1286 00:59:25,480 --> 00:59:27,960 Speaker 1: person who first put that idea in my head a 1287 00:59:28,000 --> 00:59:30,479 Speaker 1: couple of years ago, that you're not building a firm, 1288 00:59:30,520 --> 00:59:32,720 Speaker 1: You're building an enterprise and that's a big difference. Yes, 1289 00:59:33,440 --> 00:59:35,600 Speaker 1: thank you, Peter for being so generous with your time. 1290 00:59:36,000 --> 00:59:39,440 Speaker 1: We have been speaking with Peter Maluke, CEO and president 1291 00:59:39,960 --> 00:59:44,120 Speaker 1: of Creative Planning. If you enjoy this conversation, well check 1292 00:59:44,160 --> 00:59:47,200 Speaker 1: out any of the previous five hundred or so we've 1293 00:59:47,200 --> 00:59:50,080 Speaker 1: done over the past ten years. You can find those 1294 00:59:50,120 --> 00:59:55,880 Speaker 1: at iTunes, Spotify, YouTube, Bloomberg, wherever you find your favorite podcasts. 1295 00:59:56,280 --> 00:59:59,600 Speaker 1: And check out At the Money, my new podcast, short 1296 00:59:59,680 --> 01:00:04,280 Speaker 1: ten minute conversations with experts about topics that affect you 1297 01:00:04,520 --> 01:00:07,960 Speaker 1: and your money, earning it, spending it, and most importantly 1298 01:00:08,160 --> 01:00:11,400 Speaker 1: investing it At the Money in the Masters in Business 1299 01:00:11,840 --> 01:00:15,040 Speaker 1: podcast feed. I would be remiss if I do not 1300 01:00:15,120 --> 01:00:17,720 Speaker 1: thank the Cracked team that helps put these conversations together 1301 01:00:18,160 --> 01:00:22,440 Speaker 1: each week. Sarah Livesey is my audio engineer. Attika Valbrun 1302 01:00:22,600 --> 01:00:26,360 Speaker 1: is my project manager. Anna Luke is my producer. The 1303 01:00:26,440 --> 01:00:30,320 Speaker 1: head of Podcasts at Bloomberg is Sage Bauman. Sean Russo 1304 01:00:30,560 --> 01:00:34,480 Speaker 1: is my researcher. I'm Barry Ridolts. You've been listening to 1305 01:00:34,560 --> 01:00:50,120 Speaker 1: Masters in Business on Bloomberg Radio.