Speaker 1: Fishing and malware get worse. Details of a new report.
Speaker 1: Apple plans one more event before the end of the year,
Speaker 1: and they raise prices. Self driving cars take a back
Speaker 1: seat at least for now. Plus your tech questions answered.
Speaker 1: What's going on in Rich Demiro and this is Rich
Speaker 1: on Tech broadcasting live from Los Angeles, coast to coast.
Speaker 1: Happy Halloween weekend. What's going on? This is the show
Speaker 1: where I talk about the tech stuff I think you
Speaker 1: should know about. It's also the place where I answer
Speaker 1: your questions about technology. After all, I believe that tech
Speaker 1: should be interesting, useful, and fun. We got the whole
Speaker 1: crew here, Bobo on the board, we got Kim on phones,
Speaker 1: we got Rich on the radio. Phone lines are open
Speaker 1: triple eight Rich one oh one. That's eight eight eight
Speaker 1: seven four to two four one zero one. Phone lines
Speaker 1: eight eight eight seven four to two four to one
Speaker 1: zero one. Give me a call. If you have a
Speaker 1: question about technology. Email also an option just go to
Speaker 1: my website rich on Tech dot tv. Hit the link
Speaker 1: that says contact. We've got some great guests this week.
Speaker 1: Mark Stockley, senior threat intelligence researcher at Malware Bites. We're
Speaker 1: gonna talk all about malware, what it is, how to
Speaker 1: protect yourself, how to identify it on your computer. Really
Speaker 1: good conversation there. Then we've got Luke Caney, co founder
Speaker 1: and co director of the Fair Opportunity Project. They have
Speaker 1: built an AI tool to help students maximize their financial aid.
Speaker 1: So if you have a student that's going to college
Speaker 1: and they're filling out all this financial aid stuff, AI
Speaker 1: might be able to help.
Speaker 2: Well.
Speaker 1: I hope you're having a great day. Thanks for tuning in,
Speaker 1: thanks for listening. Let's see what is going on this week.
Speaker 1: You heard the opening music Old Dominion. Went to a
Speaker 1: last minute concert? Isn't that the best? Aren't last minute things? Okay?
Speaker 1: You plan all this stuff in your life, right. You
Speaker 1: plan vacations, you plan concerts that are a year away,
Speaker 1: you plan birthdays, weddings. But for some reason, when you
Speaker 1: decide at three o'clock in the afternoon to do something,
Speaker 1: that always turns out to be like the most fun event.
Speaker 1: I don't know why that is. But we were not
Speaker 1: able to find babysitters for this concert. Our friends asked
Speaker 1: us to go to for a very long time, and
Speaker 1: we just couldn't. Until the last day. My wife decides
Speaker 1: to ask her mom, and she's like, hey, mom, you
Speaker 1: know there's an Old Dominion concert tonight. I don't know
Speaker 1: if you could do it, but you know, the mom
Speaker 1: was like, wait, I love Old Dominion. I'll watch your
Speaker 1: kids so you can have that great time. And sure
Speaker 1: enough they did. Now they've been to a concert too,
Speaker 1: so she was actually gonna say she couldn't watch our
Speaker 1: kids and then take the two tickets, but she didn't
Speaker 1: do that. But it's so wild. The concert was great.
Speaker 1: I it's just so interesting how I'm always looking for
Speaker 1: the tech in everything that I'm doing, no matter what,
Speaker 1: whether it's going to a concert, whether it's going you know,
Speaker 1: I just like to see how tech is affecting people's lives.
Speaker 1: And something as simple as concert going has been just
Speaker 1: revolutionized by technology. So, for instance, tickets, So we were
Speaker 1: meeting our friends. They had two tickets, We had two tickets.
Speaker 1: You know, they email us the tickets like nowadays, when
Speaker 1: you send someone tickets it is through email. Remember back
Speaker 1: in the day, you'd be outside of a concert venue
Speaker 1: and someone would whisper tickets, tickets, tickets. That just doesn't
Speaker 1: even happen anymore because of technology. They've almost gotten rid
Speaker 1: of that entire last minute outside the gate ticket situation.
Speaker 1: Now it's all digital and people sell tickets right up
Speaker 1: into the last couple of minutes of a concert. Because
Speaker 1: it's all transferred digitally and instantly through the app. You're
Speaker 1: not bringing a paper ticket anymore. Ninety nine percent of
Speaker 1: the time, we went out to dinner before and we're
Speaker 1: waiting in line at the restaurant, and you can't even
Speaker 1: go up to the front deck and request a reservation
Speaker 1: at this restaurant. There's a big giant QR code that
Speaker 1: says scan this QR code to make a reservation at
Speaker 1: this restaurant. So to make a reservation you have to
Speaker 1: go through open table. You just used to walk into
Speaker 1: a restaurant and say, hey, can I get a table
Speaker 1: for two? No, no, no, not anymore. People are planning
Speaker 1: their reservations at restaurants like weeks and months in advance.
Speaker 1: There's some restaurants, if it's a really hot one, you
Speaker 1: literally have to get online a certain amount of days
Speaker 1: in advance, you know, three months at the exact time
Speaker 1: they released those reservations to get a restaurant reservation there. Now,
Speaker 1: I personally don't necessarily like going to those types of
Speaker 1: restaurants because they're overhyped in my opinion, and I'd rather
Speaker 1: wait to see if it stands the test of time.
Speaker 1: But that's just me. What about once we were inside
Speaker 1: the arena, they had the just walk out technology from Amazon,
Speaker 1: so it wasn't labeled that way, but it was so
Speaker 1: Amazon just walk out. If you haven't tried this, it's
Speaker 1: a whole bunch of cameras in the ceiling. You use
Speaker 1: your credit card or your debit card to get into
Speaker 1: the store. It opens up a little I don't know
Speaker 1: what you call it, kind of like a turnpike kind
Speaker 1: of thing. You walk in and the cameras identify you
Speaker 1: and they link you to your card, and then you
Speaker 1: pick out whatever you want in this case, you know,
Speaker 1: beer and snacks and things like that, and then you
Speaker 1: walk out. Now, the best part was you don't realize
Speaker 1: how expensive all this stuff is because you are at
Speaker 1: an arena. What is it with the arenas? This suspension
Speaker 1: of disbelief? There are only a few places that we
Speaker 1: go to where for some reason we just suspend all
Speaker 1: beliefs about what things should cost, right, and a stadium
Speaker 1: is one of those places. You go into a stadium,
Speaker 1: they could tell you any price in the world and
Speaker 1: you're like, Okay, that's what it costs to buy a
Speaker 1: pretzel here nine bucks a beer eighteen nineteen twenty two dollars.
Speaker 1: I mean, what is going on in these places? But
Speaker 1: yet we all do it. Same thing with a movie theater.
Speaker 1: You go in there, suspension of disbelief. Should popcorn really
Speaker 1: be nineteen seventeen eighteen dollars? Whatever?
Speaker 3: It is?
Speaker 1: Sure you're in a movie theater. That's the way it is.
Speaker 1: Trying to think of some other places. What are some
Speaker 1: other places that have this whole pricing disbelief situation where
Speaker 1: we're just like whatever, we'll accept it. Now, this was
Speaker 1: kind of interesting. On the way out of the concert. Now,
Speaker 1: we took an uber there. Oh, I'll tell you about this.
Speaker 1: So my wife and I have this thing. Now this
Speaker 1: may not apply in your city, but in Los Angeles
Speaker 1: sometimes you are in an uber for an hour, literally
Speaker 1: a solid hour to get to an event because it
Speaker 1: is just traffic in this city is unbelievable. And so
Speaker 1: last night our drive to the arena was a solid
Speaker 1: hour inside an uber. And so my wife and I
Speaker 1: we don't like to talk in the back of an
Speaker 1: uber because it's kind of awkward. You're sitting there in
Speaker 1: the back, like discussing things, and there's this person in
Speaker 1: the front that's literally just like listening or not listening,
Speaker 1: or pretending they're not listening, but of course they're listening.
Speaker 1: We're all human. We want to hear what everyone's saying.
Speaker 1: So my wife and I have devised this new situation
Speaker 1: where we bring our AirPods into the back of the
Speaker 1: uber and we both just listen to something on our AirPods,
Speaker 1: whether it's a podcast, whether it's the radio, whether it's music,
Speaker 1: whether I was listening to an audiobook last night, And
Speaker 1: that's what we do. So we literally sit in silence
Speaker 1: for the entire hour, and then we use the opportunity
Speaker 1: to just relax. Sometimes I've fallen asleep, and then we
Speaker 1: get to the place and that's when we decide to talk,
Speaker 1: because you know, you feel like you can talk. So
Speaker 1: that's our little thing. I don't know. We told our
Speaker 1: friends that last night, and they're like, that's genius. We
Speaker 1: love that idea because it's so awkward to talk in
Speaker 1: the back of an uber, you know, cause they're just
Speaker 1: it's funny because they act like they're not listening and
Speaker 1: then all of a sudden they chime in with something
Speaker 1: about what you're talking about, and you're like, wait, I
Speaker 1: thought you weren't listening. I thought this was the you know,
Speaker 1: So that was really funny. But we do that all
Speaker 1: the time now. And there's actually a little pro tip
Speaker 1: is that you can audio share. So if you want
Speaker 1: to listen to the same thing, like at one point
Speaker 1: we're listening to the same I forget what it was, podcast, audiobook,
Speaker 1: whatever it was, radio music, you can share on the iPhone.
Speaker 1: And so if you both have AirPods. Now, this is
Speaker 1: what I love about Apple. Of course, you have to
Speaker 1: use Apple products to do this right, So you both
Speaker 1: have to have air pods or beats for you to
Speaker 1: be able to share your audio on an iPhone. But
Speaker 1: if you swipe down into your control center, press a
Speaker 1: hold on the volume, you can share your audio among
Speaker 1: two different air pods or Beats headphones, so you can
Speaker 1: both listen to the same thing from one device. Now,
Speaker 1: if you're on a Samsung, of course it's Android, they
Speaker 1: make it a little bit easier. So if you're on
Speaker 1: Android a Samsung specifically, you can do the same exact thing,
Speaker 1: but with any headphones. So if you swipe down and
Speaker 1: you have to pair both headphones to your phone, but
Speaker 1: if you swipe down from the top, it says media
Speaker 1: output and from there you will see both pairs of
Speaker 1: headphones pop up and just select both of them and
Speaker 1: now you can listen to the same thing amongst two people.
Speaker 1: And so if you want to share the experience of
Speaker 1: whatever you're listening to, that's the way you can do it.
Speaker 1: So you can do it on iPhone or Samsung. It's
Speaker 1: just a little bit easier on Samsung because you can
Speaker 1: use any brand headphones you want. And yes, Airpod's pair
Speaker 1: with the samsungs Now. On the way home from the concert,
Speaker 1: we did something that was just wild and crazy. Thank
Speaker 1: you you like that. Bobo is a big Samsung fan,
Speaker 1: so he's anytime we talked Samsung, he breaks out the applause.
Speaker 1: But on the way home, we did something totally wild.
Speaker 1: Instead of trying to wrangle an uber or a lyft.
Speaker 1: At the end of the concert, when there's ten thousand
Speaker 1: people all trying to get a car, there was a
Speaker 1: line of taxi cabs and I went up to the
Speaker 1: taxi guy and he's like, do you need a ride?
Speaker 1: I said, yeah, is this the way people used to
Speaker 1: do it? You just literally hop into the back of
Speaker 1: a taxi cab, and we did and it was so
Speaker 1: great and the driver was amazing. Now he actually recognized
Speaker 1: me from TV, which was funny because he's like, I
Speaker 1: knew who you were, and I was like, all right, well,
Speaker 1: thank you, now you know where I live. Nice guy though,
Speaker 1: he was, and it was such a great experience. It
Speaker 1: might have been a little bit expressed. I'm trying to
Speaker 1: remember how much the uber quoted versus a taxi, and
Speaker 1: I think that that was the experience in the taxi
Speaker 1: that hadn't had in a while, watching the meter run up,
Speaker 1: because that is the biggest difference between a taxi, traditional
Speaker 1: taxi and an uber. Uber. You kind of know how
Speaker 1: much you're gonna spend at the beginning. With a taxi,
Speaker 1: it's a surprise. But also it was kind of fun.
Speaker 1: I felt like I was living a little bit. I
Speaker 1: was watching this meter go up and I was like,
Speaker 1: all right, let's see how much this can be. And yeah,
Speaker 1: it was a decent amount of money, but it was
Speaker 1: also kind of nice, and the driver was great. It
Speaker 1: was very professionally. He said he'd been doing it ten
Speaker 1: years and I will say I was very impressed. I
Speaker 1: I would highly recommend trying a taxi once in your
Speaker 1: life when you see that line of people outside a
Speaker 1: theater or an event like go with the taxi and
Speaker 1: just see what it's like. I'm not knocking Uber. Believe me.
Speaker 1: I love Uber. It's gotten me around in many cities
Speaker 1: around the world. But it was just a fun experience.
Speaker 1: All right, let's talk some more technology. We got your
Speaker 1: calls up next to triple eight rich one oh one.
Speaker 1: That's eight eight eight seven four to two, four to
Speaker 1: one zero one. Give me a call if you have
Speaker 1: a question about technology. We'll talk all kinds of stuff today.
Speaker 1: My name is rich Duimiro and thank you are listening
Speaker 1: to rich on Tech. Welcome back to rich on Tech.
Speaker 1: Rich Demiro here talking technology with you at triple eight
Speaker 1: rich one oh one. That's eight eight eight seven four
Speaker 1: to two four one zero one. Free call from anywhere
Speaker 1: inside the US. Jamie just wrote me on my Instagram
Speaker 1: at rich on Tech and said totally AirPods in the Uber.
Speaker 1: And we also text each other, and that's the other
Speaker 1: thing I meant to mention that yes, my wife and
Speaker 1: I will text each other to keep our valve of
Speaker 1: silence in the backseat of the Uber. Oh fun times.
Speaker 1: All right, let's go to Marvin in Denver, Colorado. Marvin,
Speaker 1: you're on with Rich.
Speaker 3: Hi. Rich are you doing.
Speaker 1: I'm doing fantastic. How are you good?
Speaker 3: Say? I'm trying to get some information on a guest
Speaker 3: you had on some time ago who had developed a
Speaker 3: computer program for baseball cards, another sports member of BILIA.
Speaker 3: This has been about a year ago. But I didn't
Speaker 3: catch his phone number. I think his name might have
Speaker 3: been ted Man, but I'm not positive of that.
Speaker 1: Yeah, good memory.
Speaker 3: How to get in touch with that guest?
Speaker 1: Absolutely? Okay, so the good question, and thanks for calling.
Speaker 1: But so I looked on the website if you go
Speaker 1: to rich on tech dot TV, that's where you can
Speaker 1: typically find anything that I mentioned on the show. And
Speaker 1: so I will tell you. I typed in baseball to
Speaker 1: find obviously you know, baseball card scanning, and nothing came up.
Speaker 1: So you are absolutely right, Marvin, you had one part
Speaker 1: of the equation. But here's what happened. So the notes
Speaker 1: are on there, and the app, by the way, is
Speaker 1: called collect c l l X. This was invented by
Speaker 1: a new Jersey Dad and his son. You're right. His
Speaker 1: name is Ted Man. We did a segment with him
Speaker 1: both on TV and on the radio.
Speaker 3: Here.
Speaker 1: It's a really cool app that helps you scan your
Speaker 1: cards and figure out what the value of them is
Speaker 1: in seconds. So the app uses instant image recognition to
Speaker 1: recognize the card and provides its current market value. You
Speaker 1: can build and track your entire collection. One of my
Speaker 1: friends kept texting me after I had talked about this app.
Speaker 1: I think it was up to like a couple thousand
Speaker 1: bucks worth of cards on the app, and of course
Speaker 1: you can use the app to connect with other collectors, buy, sell,
Speaker 1: and trade cards, and there's a whole bunch of stuff.
Speaker 1: This thing has just taken on a life of its own.
Speaker 1: I think they added some new AI features as well.
Speaker 1: But again, the app is called Collex co l lx
Speaker 1: dot app and Tedman is on there. He's the founder,
Speaker 1: like you said, and you can email him through the
Speaker 1: website as well. But the reason why you couldn't find
Speaker 1: it on my website is because baseball was not in
Speaker 1: the description. I wrote it down as it says Tedman,
Speaker 1: creator of the Collex app, which lets you scan your
Speaker 1: sports card collection. So I should have said. I should
Speaker 1: have said, I mean including baseball cards because I figured.
Speaker 1: And by the way, that show was on eleventh, twenty
Speaker 1: twenty three. That was the sixth episode of the radio show.
Speaker 1: So good memory, thanks for calling, appreciate that, and good
Speaker 1: luck scanning your cards. All right, let's talk about some
Speaker 1: of the things I mentioned earlier. We've got an Apple
Speaker 1: event happening this week October thirtieth. It is called Scary Fast,
Speaker 1: and the event is expected to focus on new max,
Speaker 1: likely an M three version of the iMac and potentially
Speaker 1: an M three thirteen inch MacBook Pro. So whenever there's
Speaker 1: an Apple event, I caution you not to buy any
Speaker 1: Apple products until after the event. So from now until Monday,
Speaker 1: October thirtieth, at five pm Pacific, I think is what
Speaker 1: it is, Yeah, five pm Pacific. The event is live stream.
Speaker 1: This is not in person. I got an invite, just
Speaker 1: literally a link to watch this online like everyone else.
Speaker 1: So a new twenty four inch iMac with an M
Speaker 1: three chip is rumored, and that replaces the current M
Speaker 1: one iMac from twenty twenty one. Now, again these are rumors.
Speaker 1: We don't know if it's all gonna happen, but then
Speaker 1: you've got the thirteen inch MacBook Pro without a touchbar
Speaker 1: and an update to the M three chip. Now there's
Speaker 1: also some other rumors out there, maybe some new iPads
Speaker 1: fourteen inch and sixteen inch MacBook pros not expected to
Speaker 1: get an update because they just launched a while ago.
Speaker 1: And when it comes to any Apple products, by the way,
Speaker 1: I like to look up the website Buyer's Guide dot
Speaker 1: MacRumors dot com, Buyer's Guide dot MacRumors dot com. So
Speaker 1: if you're thinking about buying an Apple product, what they
Speaker 1: do is they time out exactly how long it's been
Speaker 1: since the last product was launched, and then they tell
Speaker 1: you typically like okay, let's say for the iPhone. Typically
Speaker 1: the average life cycle of the iPhone is three hundred
Speaker 1: and sixty five days, and it's been forty three days
Speaker 1: since its last release, So that means you could safely
Speaker 1: buy a new iPhone because it's only been forty three days. Now.
Speaker 1: If you look at something like the iPhone, the average
Speaker 1: release time is seven hundred and twenty five days between releases,
Speaker 1: and right now it's been five hundred and ninety nine days,
Speaker 1: so they say caution approaching the end of its life cycle,
Speaker 1: which means Apple may come out with a new iPhone.
Speaker 1: Se Now let's take a look at the iMac which
Speaker 1: we were just talking about. iMac don't buy because it's
Speaker 1: typically three hundred and ninety eight days between releases. Right
Speaker 1: now we are at nine hundred and eleven days between releases.
Speaker 1: So that's just to give you an idea. I always
Speaker 1: say with Apple products, especially the popular ones, you kind
Speaker 1: of want to get them right when they come out,
Speaker 1: because Apple is really good at refreshing their product lines,
Speaker 1: like on a very timely manner, and so the second
Speaker 1: that device comes out, it is almost like a ticking
Speaker 1: clock of when the next one is going to come out,
Speaker 1: So that is something to keep in mind. Also wanted
Speaker 1: to mention that Apple raised prices on almost all of
Speaker 1: its subscription services, so Apple TV Plus going up from
Speaker 1: six ninety nine a month to nine ninety nine, News
Speaker 1: Plus nine nine nine to twelve ninety nine, Arcade four
Speaker 1: ninety nine to six ninety nine a month, and then
Speaker 1: these Apple one Bundle plans going up from sixteen ninety
Speaker 1: five to nineteen ninety five a month. The Premiere plan,
Speaker 1: the one that I pay for, which started out as
Speaker 1: twenty nine ninety nine, then it went up to thirty
Speaker 1: two ninety nine. Now it's up to thirty seven ninety
Speaker 1: nine a month. So this is it's just the way
Speaker 1: of the world right now with all of these streaming services,
Speaker 1: every single company is raising prices. All right. Coming up next,
Speaker 1: we're going to talk to our first guests. Who's gonna
Speaker 1: tell us about their AI chatbot or actually we're gonna
Speaker 1: talk malware. Let's talk malware, how to avoid it, what
Speaker 1: it is, and how you can avoid it on your system.
Speaker 1: You're listening to rich on tech. Welcome back to rich
Speaker 1: on Tech. Rich Demiro here hanging out with you, talking
Speaker 1: technology at triple eight rich one oh one, eighty eight
Speaker 1: seven four to two. So for one zero one we're
Speaker 1: gonna do an interview right now. But if you have
Speaker 1: a question about technology, give me a call, get in
Speaker 1: with Kim. She will get you queued up so you
Speaker 1: can be on air and ask your question about whatever
Speaker 1: you want, whatever's vexin you, whatever you need help with,
Speaker 1: looking for an app for something, need a recommendation. I
Speaker 1: am all ears at triple eight rich one oh one.
Speaker 1: That's eight eight eight seven four to two, four one
Speaker 1: zero one. Joining me now, is Mark Stockley, senior threat
Speaker 1: intelligence researcher at malware Bites. Mark is joining us from
Speaker 1: the UK today. Mark, Thanks and welcome to the show.
Speaker 4: Thanks very much, great to be here.
Speaker 1: Well, thank you. So let's talk about this dreaded term
Speaker 1: called malware. What is malware exactly?
Speaker 4: So malware is malicious software.
Speaker 5: So it's just like the computer programs that you have
Speaker 5: on your computer, but its intentions are bad. So it's
Speaker 5: there basically to try and make money from you, and
Speaker 5: it will do that generally by stealing something from you
Speaker 5: or trying to extort you.
Speaker 1: And what are some common signs that your computer or
Speaker 1: device may be infected with malware?
Speaker 5: Okay, so these come with big caveats. So you may
Speaker 5: find that your computer is running slowly, you may find
Speaker 5: that your computer is running hot, you may find that
Speaker 5: you're inundated with pop up ads, and you may even
Speaker 5: find that your computer is crashing more than it used to.
Speaker 5: But the big caveat is that all of these things
Speaker 5: can be caused by things that aren't malware, and there
Speaker 5: is no guarantee that malware on your computer will cause
Speaker 5: those things. So generally, the less the less well written
Speaker 5: that malware is the more of those things that you're
Speaker 5: likely to see. There are particular types of malware like
Speaker 5: cryptomnors which tried to mind cryptocurrency, which use lots of resources,
Speaker 5: so they might make your computer run hot or run slowly.
Speaker 5: But the really bad stuff I said earlier about the
Speaker 5: malware that steals things from you, that's really really good
Speaker 5: at staying hidden and it doesn't leave obvious signs like
Speaker 5: using lots of resources or crashing your computer. These computer programs,
Speaker 5: these malicious programs, are quite mature and they're very good
Speaker 5: at staying hidden. So my advice is, actually, even though
Speaker 5: those things might be a sign that you've got malware infection,
Speaker 5: don't try reading the signs.
Speaker 4: Okay.
Speaker 5: The most reliable sign of an infection on one of
Speaker 5: your devices, by far is your antivirus software telling you
Speaker 5: it's found in infection.
Speaker 4: Okay.
Speaker 5: It's a bit like trying to read the signs is
Speaker 5: a bit like going around your house and looking at
Speaker 5: the books in your bookcase and seeing if they're still
Speaker 5: in the same order, and then trying to work out
Speaker 5: if you've got a burglar based on that. You know,
Speaker 5: it's much better if you've got CCTV. You know, the camera,
Speaker 5: the alarm, and all the.
Speaker 6: Rest of it.
Speaker 5: Do that for your computer, it's a much much more
Speaker 5: reliable way of telling if you've got a malware infection.
Speaker 1: Yeah, I mean it makes sense. And so if you're
Speaker 1: writing good malware, you don't want it to be detected
Speaker 1: by the naked eye because that would defeat the whole
Speaker 1: purpose of it. Right, So, I mean, exactly some of
Speaker 1: the lazy malware probably is. But I guess the other
Speaker 1: question is how are we getting malware on our systems?
Speaker 1: Like where is it coming from?
Speaker 5: Because a great question. So you can get malware. It
Speaker 5: could be sent to you in email disguised as an invoice.
Speaker 5: You might accidentally download it from a website pretending to
Speaker 5: be a vendor that you trust. So you know, maybe
Speaker 5: you're looking for an app for your phone, or you're
Speaker 5: looking for a program for your laptop, and you go
Speaker 5: and do a Google search for it. Maybe that the
Speaker 5: search results that the search ads have been hijacked by
Speaker 5: a malware vendor and they try.
Speaker 4: And get you to download it that way. It could
Speaker 4: be that they.
Speaker 5: Exploit a vulnerability in a computer program that you've got.
Speaker 5: So perhaps you know your web browser is out there
Speaker 5: looking at websites all day. If there is a flaw
Speaker 5: in the way that that web browser has been coded,
Speaker 5: sometimes it's possible for cyber criminals to exploit that flaw
Speaker 5: and make the web browser do something it's not supposed
Speaker 5: to do, such as running malicious code or downloading malicious code.
Speaker 1: So I've heard these terms, like, you know, viruses, worms, trojans,
Speaker 1: is a virus, malware? And what are the differences with
Speaker 1: those two things, or or those various things, I should say.
Speaker 5: So all of those things are types of malicious software.
Speaker 5: So malicious software is just a very big broad term
Speaker 5: meaning bad software, okay. And a virus is a bit
Speaker 5: of malware that hides inside another program. A worm is
Speaker 5: a bit of malware that spreads itself, It replicates across
Speaker 5: a network. I don't know if you remember want to
Speaker 5: cry back in twenty seventeen that very famously that was
Speaker 5: a worm that spread around the world in a few hours.
Speaker 5: And a trojan is a bit of malware that comes
Speaker 5: disguised as normally as a kind of legitimate program. But
Speaker 5: the distinctions between them I don't think are actually all
Speaker 5: that helpful for India users, because what we see a
Speaker 5: lot of these days is that a lot of sorts
Speaker 5: of malware will actually download other malware, so it will
Speaker 5: try very hard. Whatever you end up with on your system,
Speaker 5: it'll probably have some provision for bringing another bit of
Speaker 5: malware in, depending on what kind of system you have.
Speaker 5: So it could be that you know you have or
Speaker 5: you have a chain of malicious software, chain of malicious events,
Speaker 5: so you know, one type of malware might lead to
Speaker 5: another type of malware might lead to another type of malware,
Speaker 5: So you could end up with all of these things.
Speaker 1: Oh wow, that's interesting, a lot of a chain reaction effect.
Speaker 1: So are we talking just desktop computers at risk or
Speaker 1: are you know, Android phones, our iOS devices? I mean,
Speaker 1: I know iOS is traditionally pretty secure, but can this
Speaker 1: stuff happen on these various platforms or what?
Speaker 5: So any computer, any computer can run malicious software. With
Speaker 5: some types of devices, it's harder than others. So everybody
Speaker 5: is probably aware that the Windows is the most prominent
Speaker 5: target for malware because it's so widely used inside businesses.
Speaker 4: But you can get malware for your Mac.
Speaker 5: There's nothing about your Mac that makes it better at
Speaker 5: preventing malware, particularly, so you can get malware for your
Speaker 5: Mac you can get malware for your Android phone, you
Speaker 5: can get malware for your Chromebook, you can even get
Speaker 5: malware for your iOS device. Now with iOS device is
Speaker 5: what we see is it's a very very locked down system.
Speaker 5: So the malware there tends to be very expensive, but
Speaker 5: very very good at what it does. So that's much
Speaker 5: more of a threat for high value targets. So if
Speaker 5: you're a politician and somebody's prepared to spend you know,
Speaker 5: a million dollars on infecting your phone, then that's possible.
Speaker 5: And because iOS is so locked down, you can't run
Speaker 5: antivirus scanners on it, so if you do get something
Speaker 5: bad on your iPhone, there's almost nothing you can do
Speaker 5: about it. It would be practically impossible for you to detect.
Speaker 5: So most people won't have to worry about that.
Speaker 1: But it's interesting because some many people use the iPhone.
Speaker 1: Like you said, Windows are so prominent on the desktop side,
Speaker 1: iOS is so prominent on the you know, the mobile side,
Speaker 1: and there's so many pop ups that people get on
Speaker 1: their mobile devices that are I guess fed through ads
Speaker 1: or websites or whatever that say, hey, your device is infected,
Speaker 1: and they end up downloading something or you know, clicking
Speaker 1: a link that is supposedly going to help them, but
Speaker 1: actually that's that's nefarious too.
Speaker 5: Yeah, I think generally, if ever you find yourself faced
Speaker 5: with a pop up saying here's the thing that's really
Speaker 5: good for your computer, that's probably not how you should
Speaker 5: be getting security software. Like, don't don't wait for someone
Speaker 5: to tell you go and seek out security software from
Speaker 5: a reputable vendor, because the pop ups are I was
Speaker 5: gonna say, they're always bad news, but they're not necessarily
Speaker 5: always bad news. But it is a technique used by
Speaker 5: malware authors. So some malware authors will actually tell you
Speaker 5: you go to a website and they'll trigger a pop
Speaker 5: up that says your browser needs an update, download the
Speaker 5: update here, and then actually what you're downloading is a trojan.
Speaker 1: So tell me about malware bites. I've heard of this
Speaker 1: software forever. It's been around for a very long time.
Speaker 1: What do you make and you know what is it
Speaker 1: good for?
Speaker 5: So malware bites is excellent at discovering malware on your devices.
Speaker 4: So you're right, malware bites has been around a long time.
Speaker 5: Obviously the technology has evolved massively over that period of time.
Speaker 5: We make security software for Windows for Mac, for Android. Basically,
Speaker 5: any system that can get a malware infection that you'll find,
Speaker 5: malware bites has got something that can help you. We
Speaker 5: also provide a web browser plug in that can help
Speaker 5: you with malicious websites, and we've just released identity theft
Speaker 5: protection software as well, because that's a really important threat
Speaker 5: these days.
Speaker 4: We're talking about phones. There's lots and.
Speaker 5: Lots of people these days who, like the kids, are
Speaker 5: using phones in very differently than the way that you
Speaker 5: or I might use laptops or desktop computers, and they
Speaker 5: don't have as much data stored on there, and the
Speaker 5: big threat to them is actually to their identity, that
Speaker 5: their identity is going to get stolen, that someone's going
Speaker 5: to pretend to be them and use that as a
Speaker 5: way of making money. So identity theft is a real problem,
Speaker 5: and also we've just released a specialist software to help
Speaker 5: you with that. Because as ever, you know, the threats
Speaker 5: don't stand still, they evolve over time.
Speaker 1: And explain quickly the difference. Like I know that malware
Speaker 1: bites has for a long time had a free version
Speaker 1: of what they do. What's the difference between the free
Speaker 1: and a paid version? Like can I just start with
Speaker 1: the free and be protected.
Speaker 4: No, please don't do that.
Speaker 5: So the free scanner there is to tell you if
Speaker 5: you've got malware on your system, which is a very
Speaker 5: useful thing to know. If you find yourself in this
Speaker 5: situation that we were describing at the beginning. You know
Speaker 5: your computer is running slowly or it's crashing very often.
Speaker 5: You might want to run the free scanner to discover
Speaker 5: if you've got malware on your system, but you know
Speaker 5: the burglar is already in your house.
Speaker 4: At that point.
Speaker 5: Much better is to get the actual antivirus software, which
Speaker 5: sits on your computer all the time as a kind
Speaker 5: of guardian angel. And what it's doing is every time
Speaker 5: your computer does something, it's kind of checking over your
Speaker 5: shoulder and going right, is there any malware involved in
Speaker 5: what you've just done? Have we seen anything? Have we
Speaker 5: detected anything that we have seen before? Or is this
Speaker 5: behaving in a way that looks like malware even if
Speaker 5: we've never seen it before. Is this doing something that
Speaker 5: looks suspicious? So it's obviously it's like in your home,
Speaker 5: you know, it's much better to fit the locks to
Speaker 5: your door and to your windows, and to fit the
Speaker 5: CCTV and stop that burglar getting in in the first place,
Speaker 5: than to try and detect if they're already in your house.
Speaker 1: Understandable. Mark Stockley, Senior threat intelligence researcher at Malware Bites.
Speaker 1: Thanks so much for joining me today. I think we've
Speaker 1: got a lot of information about how this stuff gets
Speaker 1: on our systems and how to avoid it. Appreciate it all, right,
Speaker 1: y much.
Speaker 7: For having me.
Speaker 1: Coming up next, Triple eight Rich one O one eight
Speaker 1: eight eight seven four to two four one zero one.
Speaker 1: I'm going to talk about Super Mario Brothers. Wonder why
Speaker 1: I'm loving this game so much. Welcome back to rich
Speaker 1: on Tech. Rich Demiro here hanging out with you, talking technology.
Speaker 1: Triple eight Rich one O one eight eight eight seven
Speaker 1: four to two four one zero one. The website is
Speaker 1: richon Tech dot tv. You can also email me right there,
Speaker 1: and you can find me on social media at rich
Speaker 1: on Tech. Let's go to Melody in Carlsbad. Melody You're
Speaker 1: on with rich.
Speaker 8: Hi Rich Listen about oh, probably nine months ago, I
Speaker 8: received a noticed from the post office that I had
Speaker 8: a registered letter. I went there and the registered letter
Speaker 8: was from geek Squad telling me that I needed to
Speaker 8: renew my account. Well, I thought that was really odd
Speaker 8: that they anybody would be sending me a registered letter.
Speaker 8: I thought it was a scam. I checked it out,
Speaker 8: and of course it was a scam, so I did
Speaker 8: nothing with it. Then, about a month ago, I got
Speaker 8: an email from the geek Squad saying I needed alerting
Speaker 8: me that my account was going to expire and I
Speaker 8: needed to renew it. Well, I ignored that because I
Speaker 8: knew the Geek Squad that it was a scam. I
Speaker 8: don't have an account with geek Squad. I've never done
Speaker 8: any business with Geek Squad, so then I ignored the email.
Speaker 8: A few days ago, I get an email from an
Speaker 8: unknown person advising me that my account has been restored
Speaker 8: or renewed and for a charge of I think it
Speaker 8: was like two hundred bucks one ninety nine. Well, I
Speaker 8: I didn't do anything, you know, I haven't taken any
Speaker 8: action on that. But I'm wondering what do I do? Yeah,
Speaker 8: the only thing I can think of is to keep
Speaker 8: monitoring my credit card accounts. But I can't, you know,
Speaker 8: unless they have I don't know if they have any
Speaker 8: of my credit card information.
Speaker 1: Okay, this is I'm glad you brought this up melody,
Speaker 1: because this is happening a lot, a lot, a lot,
Speaker 1: and it is I'm seeing two of the major scams
Speaker 1: out there. One involves a geek Squad, the other involves
Speaker 1: Norton Anti virus. And so it happens exactly like you're saying.
Speaker 1: You get an email that says, here's an invoice for
Speaker 1: your geek Squad service renewal, and it's some ungodly amount,
Speaker 1: you know, three hundred ninety eight dollars for the year,
Speaker 1: two hundred ninety eight dollars, whatever it is. And it
Speaker 1: says this will be charged, you know, in the next
Speaker 1: week unless you call this number. And so you call
Speaker 1: this number. I'm actually looking at one right now. Okay,
Speaker 1: says geek Squad protect your tech. It's time for renewal
Speaker 1: order ID product geek Squad five year personal home membership
Speaker 1: customer information that has all your data on there, including
Speaker 1: your name and your email address, and it says we're
Speaker 1: ready to help whenever you need us, call us at
Speaker 1: this phone number. And so what's happening is they want
Speaker 1: you to see this email and say, wait a second,
Speaker 1: I didn't subscribe to geek Squad. And you call that
Speaker 1: number and that's when the actual scam takes place, because
Speaker 1: you think that you're confirming your credit card number or
Speaker 1: getting this charge reversed, and they're actually collecting that information
Speaker 1: from you. This has nothing to do with the Geek Squad.
Speaker 1: They're just using the Geek Squad's good name to get
Speaker 1: your information and to try to charge you. So, Melody,
Speaker 1: I know this is happening to you, and you're getting
Speaker 1: these letters in the mail and these emails, and you know,
Speaker 1: could even be a phone call. But the best thing
Speaker 1: you can do is, like you said, monitor your credit
Speaker 1: card for any real charges that may come about, which
Speaker 1: there's probably not going to be any, and just keep
Speaker 1: deleting these emails, don't don't unsubscribe to them, don't call
Speaker 1: the phone number that's inside these emails. This is something
Speaker 1: that I'm seeing on a daily basis. I'm getting these
Speaker 1: emails and so it's coming. Like I said, the Geek
Speaker 1: Squad and Norton are two of the biggest because those
Speaker 1: are two of the biggest brand names out there. So
Speaker 1: that's what's happening, Melody, you could safely ignore them. I'm
Speaker 1: glad you brought it up so that people can't avoid this.
Speaker 1: Thanks so much for the call today, triple A Rich
Speaker 1: one oh one eight eight eight seven four to two
Speaker 1: four one zero one. Mark is in one Netca, California. Mark,
Speaker 1: you're on with Rich?
Speaker 9: Well, good aftern answer. I generally speaking, I'm always researching
Speaker 9: and looking at different things, and I may go to
Speaker 9: a website I don't have time to look at at
Speaker 9: that point of time, so I'll drag down one of
Speaker 9: the urals to the desktop. I have so many things
Speaker 9: on my desktop here, but I pulled down a couple
Speaker 9: of articles or stories from Twitter months ago, and I
Speaker 9: pulled it down to the desktop so I could go
Speaker 9: back to it later. And now I can't get rid
Speaker 9: of them. They won't delete. They won't even move off
Speaker 9: of the position that they're in. I might be able
Speaker 9: to move around a little bit, but it will not delete.
Speaker 9: It will not allow me to watch it and then
Speaker 9: get rid of it. And it's bad enough with YouTube
Speaker 9: not let me on talking about malware bytes. They won't
Speaker 9: even allow mailware bytes. So I'm kind of at.
Speaker 1: A what kind of computer is this laptop?
Speaker 9: That's you know, Windows?
Speaker 1: Okay, so Windows? So on a Windows computer? The best
Speaker 1: way to delete these things? Obviously, you can drag them
Speaker 1: to the trash can. If it's a you know, if
Speaker 1: it's a quick shortcut to a URL or any icon
Speaker 1: that's on your desktop. The main ways to delete these
Speaker 1: things are to drag them to the trash so you
Speaker 1: can just pick one up and drag it to the trash.
Speaker 1: And of course I assume you've tried to do that,
Speaker 1: because you're saying that this is not working. So the
Speaker 1: second way to try to get rid of these URLs
Speaker 1: on your desktop is to select one and then press
Speaker 1: shift and the delete key at the same time. So
Speaker 1: shift and delete to get rid of this. And it
Speaker 1: says I'm trying this right now. It says, are you
Speaker 1: sure you want to permanently delete this item? I press yes,
Speaker 1: and my computer is saying access denied. And so this
Speaker 1: may be what you're coming up against. You may need
Speaker 1: to log in as an administrator to do this, because
Speaker 1: sometimes it does try to protect you from certain operations
Speaker 1: on your computer that could have negative effects. And so
Speaker 1: if you are not the owner of that computer, or
Speaker 1: if you're on like a guest account, you're not the administrator,
Speaker 1: you may have to do that. If that's not working
Speaker 1: for you, you may want to try restarting your computer and
Speaker 1: then doing it, because sometimes these things are a little
Speaker 1: bit stickier than they should be and a good restart
Speaker 1: will help that. But try the shift delete. I think
Speaker 1: that'll really help. Mark and let me know. Email me
Speaker 1: on the website. Richon Tech dot tv coming up more
Speaker 1: of your calls. Plus we'll talk Mario, the latest game
Speaker 1: that everyone loves, including myself. This is rich on Tech.
Speaker 1: What's going on? Welcome back to rich on Tech. Rich
Speaker 1: Demiro here hanging out with you, talking technology. Hope you're
Speaker 1: having a fantastic day. Phone lines are open at triple
Speaker 1: eight rich one O one eight eight eight seven four
Speaker 1: to two four one zero one is the phone number.
Speaker 1: We're going to talk about Cruise pausing its driverless car operations.
Speaker 1: We're going to talk about phishing and malware. A new
Speaker 1: report says that this stuff is up. So if you
Speaker 1: think that it can't happened to you, think again, it
Speaker 1: can and it will. We're gonna talk about Mario. It's
Speaker 1: a fun new game, Super Mario. Brothers wonder this is
Speaker 1: a great game. My brother actually texted we've got a
Speaker 1: little group chat with a family, and my brother posted
Speaker 1: a picture of his Nintendo switch and I said, let
Speaker 1: me guess, you must be playing Super Mario Brothers. Wonder
Speaker 1: He said, yeah, how'd you know, I said, because everyone's
Speaker 1: playing it. This is such a fun game. My name
Speaker 1: is rich Demiro. You're listening to rich on Tech website,
Speaker 1: rich on Tech dot TV, and of course online at
Speaker 1: rich on Tech. That's a lot of rich on Tech.
Speaker 1: So let me tell you about this Nintendo game. This
Speaker 1: is the first two D side scrolling Mario Brothers game
Speaker 1: in over ten years. This launched for the Nintendo Switch.
Speaker 1: Mentioned it on the show last weekend, but I hadn't
Speaker 1: had a chance to play it just yet, and boy,
Speaker 1: when I got a chance to play, it was fun.
Speaker 1: My nine year old and I were fighting over who
Speaker 1: got to play next because it was just It's one
Speaker 1: of those games that you pick up and there's almost
Speaker 1: no learning curve, right, you just know how to play
Speaker 1: it instinctively. So if you played the original Mario Brothers,
Speaker 1: or if you're looking for a gift this holiday season,
Speaker 1: or I don't know, I just have a feeling that
Speaker 1: over the holidays, Thanksgiving, Christmas and all throughout, you know,
Speaker 1: through the end of the year, no matter what you're celebrating,
Speaker 1: people are going to be getting this as a gift.
Speaker 1: The kids are gonna start playing it, and the parents
Speaker 1: or the adults are going to, wait a second, I
Speaker 1: want to play that because it just looks fun and
Speaker 1: it looks easy. I don't know if you've tried to
Speaker 1: play one of these video games these days, but you know,
Speaker 1: there's like fifteen different controller settings, fifteen different buttons on
Speaker 1: that thing. And it's not for the faint of heart.
Speaker 1: Like you need to know how to play video games
Speaker 1: for most of today's games, this one you do not.
Speaker 1: It's got fun power ups like elephant fruit, which turns
Speaker 1: Mario into an elephant with like a horn or what
Speaker 1: do they call it, not a horn, elephant nose, like
Speaker 1: a long elephant nose, a trunk, Thank you, Bobo. Then
Speaker 1: they've got these wonder flowers that trigger effects.
Speaker 7: Now.
Speaker 1: I don't know what these designers over in Japan were
Speaker 1: we're enjoying while they made this game, but those wonderflowers
Speaker 1: are a little you know, I guess all video games
Speaker 1: are kind of weird like that, right. There's up to
Speaker 1: four players locally and twelve players online, so that's kind
Speaker 1: of fun. The game is sixty dollars and This is gosh,
Speaker 1: it's been thirty years since the launch of the original
Speaker 1: Super Mario Brothers game on nes want to date yourself.
Speaker 1: There you go, thirty years. So again, Super Mario Brothers.
Speaker 1: Wonder if you're looking for a gift this holiday season,
Speaker 1: I'm telling you this is the one to get. Kids
Speaker 1: will love it, adults will love it, and I think
Speaker 1: you're gonna have fun play in this game, So I
Speaker 1: am that's for sure. Cruz this is the driverless taxi service.
Speaker 1: This is the company owned by GM General Motors. They
Speaker 1: have operations in I know it's in San Francisco. I
Speaker 1: believe it's in Phoenix and also Austin, and so Cruz
Speaker 1: has paused its driverless car operations after this issue they
Speaker 1: had in California, and the issue was a pedestrian was
Speaker 1: hit by a human driver and thrown into the path
Speaker 1: of one of these autonomous cruise cars. So the car
Speaker 1: did not actually well, it ended up hitting the person,
Speaker 1: but the car or the person was originally hit by
Speaker 1: a human driver and that human driver fled the scene,
Speaker 1: by the way, so they're still looking for that driver.
Speaker 1: But what happened was the human hit the person in
Speaker 1: the crosswalk. The person was thrown into the path of
Speaker 1: this Cruise driverless car, the driverless car, and this is
Speaker 1: kind of the sad part is it kind of dragged
Speaker 1: the person a couple of feet while trying to pull over,
Speaker 1: and I know, it's just like thinking about this is like,
Speaker 1: oh gosh. Now where the trouble started is apparently Cruise
Speaker 1: did not exactly tell the DMV everything they knew about
Speaker 1: this accident. And I guess there was some videotape that
Speaker 1: they didn't show until they were asked, like, hey, where's
Speaker 1: this tape, And so that's where the issue lies. I mean, look,
Speaker 1: these self driving cars are learning, and Cruise is arguing that, look,
Speaker 1: you know, there are things that could have done better.
Speaker 1: But at the same time, the issue with the DMV
Speaker 1: stem from the fact that Cruz was not one hundred
Speaker 1: percent forthcoming about everything it knew about this accident. And
Speaker 1: so the DMV immediately suspended their license for doing these
Speaker 1: self driving cars in California, and Cruise to took it
Speaker 1: a step further after that and said, you know what,
Speaker 1: We're going to pause a little bit here. We're going
Speaker 1: to stop our self driving cars everywhere in all of
Speaker 1: our markets, just to kind of rethink, refocus, and figure
Speaker 1: out what went wrong here and how we can make
Speaker 1: sure this never can happen again. Now, I think at
Speaker 1: the end of the day, the human is still the
Speaker 1: most at fault here because the human hit the other
Speaker 1: human and drove off, and they did it on purpose
Speaker 1: because they're probably scared. Who knows, they could have been drinking.
Speaker 1: Who knows what happened there. But you know, it's just
Speaker 1: one of these situations where no matter how you slice it,
Speaker 1: it is not good. And you could say, Okay, well,
Speaker 1: we should never have driverless cars, we should never have
Speaker 1: self driving cars. I don't think that's going to be
Speaker 1: the reality in the future. No matter what, we are
Speaker 1: going to have self driving cars. It's going to be
Speaker 1: a part of our lives. And I think in many cases,
Speaker 1: these self driving cars are probably safer than human drivers.
Speaker 1: Humans are human. They get behind the wheel after drinking,
Speaker 1: after taking drugs, after you know, they don't feel right mentally, physically.
Speaker 1: There are so many things that can happen with a car.
Speaker 1: A car is a piece of machinery and we're just human.
Speaker 1: We're just operating this machinery, and so many things can
Speaker 1: go wrong. And I'm not saying the driverless cars are perfect.
Speaker 1: They're just software and machinery and they're still learning and
Speaker 1: they're still figuring out. But I think the reaction times
Speaker 1: are quicker, the way that they react to things are
Speaker 1: probably better in many ways than humans can do it.
Speaker 1: But again, this is all evolving. Humans have been driving
Speaker 1: for a long time, driverless cars not so much. So.
Speaker 1: At the end of the day, Cruise pausing operations in
Speaker 1: all of its markets. Waimo still operates here in Los
Speaker 1: Angeles and in other cities, and I think it's not
Speaker 1: the last time we're gonna hear about stuff like this.
Speaker 1: These driverless cars are becoming a bigger and bigger force
Speaker 1: because why, money is at stake. There's money to be made,
Speaker 1: there's efficiencies, and there's a lot of money backing these
Speaker 1: driverless car operations. So again, very sad what happened in
Speaker 1: this specific instance, but I think Cruise is doing the
Speaker 1: right thing by saying, you know, let's pause for a
Speaker 1: little bit, let's figure out what's going to happen in
Speaker 1: the future with these kind of events, and let's make
Speaker 1: sure that never happens again. The car should have just
Speaker 1: come to a complete stop, right if you have a
Speaker 1: human that's stuck underneath your car, you don't keep moving.
Speaker 1: And the car didn't do that. It moved because it
Speaker 1: was programmed to do that. It was programmed to do
Speaker 1: a procedure where it would pull over until it was safe.
Speaker 1: In fact, in California, I guess there are laws that
Speaker 1: say you have to pull over after an accident, you know,
Speaker 1: to ensure the safe of other people, but not when
Speaker 1: that puts a human at risk. So we'll continue to
Speaker 1: watch that story see what happens with that. Let's talk
Speaker 1: more about phishing and malware, because we had a guest
Speaker 1: earlier on the show talking about malware, how to identify it,
Speaker 1: how to avoid it. But this is a report from
Speaker 1: vade secure. I guess, of course they probably try to
Speaker 1: keep people safe from malware and phishing. Q three twenty
Speaker 1: twenty three, phishing volumes increased one hundred and seventy three
Speaker 1: percent compared to previous quarter. Four hundred and ninety three
Speaker 1: million emails were phishing. Malware volume increased one hundred and
Speaker 1: ten percent quarter over quarter, hitting one hundred and twenty
Speaker 1: five million emails. August the most active month for phishing,
Speaker 1: two hundred and seven million fishing emails were sent September
Speaker 1: highest for malware forty five million malware threats. Top impersonated brands.
Speaker 1: If you get an email from Facebook or Microsoft, be
Speaker 1: on guard. Those are the two most impersonated brands. We
Speaker 1: talked about geek Squad earlier. Why do they impersonate these
Speaker 1: brands because they're popular. A lot of people get legitimate
Speaker 1: emails from Microsoft and Facebook on a daily basis, So
Speaker 1: these scammers try to mix in a few that are
Speaker 1: fake and they catch you off guard. And so when
Speaker 1: Facebook says, hey, did you just log in on this
Speaker 1: on this device from Croatia and you go no, and okay,
Speaker 1: here click here to fix that, and you click there,
Speaker 1: you log in without thinking, and now you've just been hacked.
Speaker 1: Let's see, financial services saw the most phishing URLs, while
Speaker 1: government fishing increased almost three hundred percent. Number one impersonator
Speaker 1: for phishing URLs Bank of America. That's what they're impersonating
Speaker 1: the most. Why because Bank of America is a huge bank,
Speaker 1: one of the top banks here in the US, if
Speaker 1: not the top bank. Phishing URLs impersonating Bank of America
Speaker 1: jumped eight hundred and seventy three percent quarter over quarter.
Speaker 1: Let's see what else Microsoft three sixty five key phishing
Speaker 1: target and the new way they're fishing is with QR codes.
Speaker 1: They send you a QR code through your email and say, hey,
Speaker 1: log in securely by scanning this code with your phone.
Speaker 1: And you may be saying, rich, why would I ever
Speaker 1: do that? Come on, this is like a no brainer.
Speaker 1: Help people do it. And again it's all about catching
Speaker 1: you off guard, because what do you have to do
Speaker 1: in real life? You have to scan sometimes a QR
Speaker 1: code to do something. Instagram copyright infringement scams continue to
Speaker 1: target users. I get these probably on a daily basis. Hey,
Speaker 1: your piece of content on Instagram it's illegal, it's copyright infringement.
Speaker 1: Click this link to verify your account, make sure everything's okay.
Speaker 1: And again people get those. I've gotten those for real
Speaker 1: where it says the music you used in your Instagram
Speaker 1: reel is copyrighted. We are going to take down that
Speaker 1: piece of content or we're going to mute the music.
Speaker 1: And so again, all of these phishing and malware things
Speaker 1: they play, they put a twist on something we know
Speaker 1: to be real, and that's how they get you. Email
Speaker 1: continues to be the top initial infection vector for phishing
Speaker 1: and malware. So beyond guard when you're on email, use
Speaker 1: a program that helps kind of scan your email for
Speaker 1: viruses and malware and all this stuff. But at the
Speaker 1: end of the day, you are your best line of defense.
Speaker 1: You get an email that seems too good to be true,
Speaker 1: don't click it. You get a warning that they're gonna stop,
Speaker 1: you know, I mean, you see it for everything. We're
Speaker 1: gonna turn off your electricity, We're gonna the car warranty
Speaker 1: on your on your car is gonna stop. Your Instagram
Speaker 1: account is gonna be deactivated. Your Facebook account is gonna
Speaker 1: be deactivated. Your bank account is going to be closed.
Speaker 1: No one is closing these accounts by emailing you. I
Speaker 1: can tell you that right now. Nobody is closing your
Speaker 1: accounts by emailing you. When there is actually an issue,
Speaker 1: and there's actually a problem, you will know for real.
Speaker 1: They will send a message to your phone, they will
Speaker 1: send you a notification. And ninety nine percent of the
Speaker 1: time Facebook is not sitting there closing accounts, and when
Speaker 1: they do, you'll know it. So just be aware. Again,
Speaker 1: Phishing email activity is up, and it's because we're human.
Speaker 1: We click these things and so you just have to
Speaker 1: really be on guard about what you're clicking, what you're doing.
Speaker 1: I can look at my inbox right now and see
Speaker 1: a whole bunch of stuff that I'm just like, what
Speaker 1: is this? Just be on guard, all right. Coming up next,
Speaker 1: more of your calls at triple eight rich one O
Speaker 1: one eight eight eight seven four to two four to
Speaker 1: one zero one. We got emails too from richontech dot TV.
Speaker 1: There's a email contact button you could send them there.
Speaker 1: I'll read one of those coming up next. My name
Speaker 1: is rich dmiro and you are listening to rich on Tech.
Speaker 1: Welcome back to rich on Tech. Rich on tech dot
Speaker 1: tv is the website. If you want to contact the show,
Speaker 1: send your email there or call in eighty eight rich
Speaker 1: one O one. That's eight eight eight seven four to
Speaker 1: two four one zero one. Mike rode In on the website.
Speaker 1: I have a set of bows Q forty five quiet
Speaker 1: comfort noise canceling headphones. I'm having connectivity issues with my
Speaker 1: Samsung S ten smartphone. I'm trying to connect with Bluetooth.
Speaker 1: Sometimes it works, sometimes it does not. On my phone.
Speaker 1: All my echo dots show up in the list, even
Speaker 1: my TV, but not my headphones. Last night it played
Speaker 1: somehow even though it never came up in the list.
Speaker 1: Out of curiosity, I closed all the apps and it
Speaker 1: was still playing help me Please in bold letters, Mike,
Speaker 1: I think you need to do what's called a network
Speaker 1: settings reset on this Samsung Galaxy S ten smartphone. It's
Speaker 1: it's an older phone, so you've probably connected things over
Speaker 1: the years to it, and something just doesn't seem to
Speaker 1: be playing right. So what I'd recommend is doing what's
Speaker 1: called a network settings reset. So you want to go
Speaker 1: into your Samsung phone. You want to go into your
Speaker 1: settings and let me get my phone here, so I
Speaker 1: can do this with you. Y swipe down from the top.
Speaker 1: There's a little gear icon in the upper right hand corner.
Speaker 1: You tap that and then you'll be into your settings.
Speaker 1: Now you scroll all the way down until it says
Speaker 1: general Management, and then you scroll all the way down
Speaker 1: again until it says reset.
Speaker 3: Now.
Speaker 1: I know it's scary because it says reset, so you
Speaker 1: probably didn't want to click that, but you can tap
Speaker 1: reset and then you get a bunch of reset options
Speaker 1: reset all settings, reset network settings, reset accessibility settings, and
Speaker 1: the one that you probably don't want to do is
Speaker 1: factory data reset, So factory data reset means this will
Speaker 1: bring your phone back to factory fresh finish. But if
Speaker 1: you're having problems with your phone and you want to
Speaker 1: reset something, maybe you change the setting and you just
Speaker 1: can't remember which setting it was and it's just annoying you.
Speaker 1: You can tap reset all Settings and it'll bring all settings, security,
Speaker 1: language accounts, personal data, settings for download apps. That will
Speaker 1: bring it all back to factory. Or you can do
Speaker 1: reset Network settings and that will reset the Wi Fi,
Speaker 1: the mobile data, and Bluetooth. That's the one I think
Speaker 1: you should tap. And so once you tap that, it
Speaker 1: will clear out all the Bluetooth devices, all the Wi
Speaker 1: Fi devices, all the connected devices on that phone. Then
Speaker 1: I would go in and I would repair the Bow's headphones,
Speaker 1: and I think your connectivity issues will hopefully be solved.
Speaker 1: Let's go to Mary Jane, Mary Jane, Mary Gene in Fallbrook, California.
Speaker 1: You're on with Rich.
Speaker 7: Oh, thank you so much for taking my call. I
Speaker 7: have an old Apple six. It wasn't holding I loved it,
Speaker 7: it wasn't holding a charge anymore. So I went to
Speaker 7: your sponsor and I bought a new phone, and Wise,
Speaker 7: the gentleman was transferring the information from one phone to
Speaker 7: the other. He says, what's your security code number? I
Speaker 7: don't know what he was talking about, don't I went
Speaker 7: through some papers. I don't see anything in regard to that.
Speaker 7: I wondered, what do I do now? Both phones are
Speaker 7: inoperable and I don't know what security code it's not. Well,
Speaker 7: I'm confused. I just don't know what to do.
Speaker 1: Okay, So explain to me. You have an iPhone six?
Speaker 1: That's your phone? Are they both in your possession?
Speaker 7: Yes?
Speaker 1: Okay? And you have a new iPhone. What did you
Speaker 1: get a new iPhone?
Speaker 7: Yeah? I just got a fifty. I got a new.
Speaker 1: iPhone yet a fifteen.
Speaker 7: I think they called it a fifty.
Speaker 1: Okay, Well the newest is a fifteen? Is the fifteen?
Speaker 1: So is it an iPhone?
Speaker 3: Yes?
Speaker 1: Okay? Great? So, and you're trying to transfer? Now who
Speaker 1: are you talking to that's asking for the code?
Speaker 7: I was talking to your sponsor. I went into their
Speaker 7: store and the young man with uh am I allowed
Speaker 7: to say the name. Sure, I'm not sure the sponsors
Speaker 7: Consumer Cellular?
Speaker 1: Oh, Consumer selluar okay, got it? Okay, So all right,
Speaker 1: so I think what you're referring to a security code
Speaker 1: on your phone. So iPhone is very easy to to.
Speaker 1: You're trying to transfer all your data from the old
Speaker 1: phone to the new one.
Speaker 7: Well that's when he pros in. So that wasn't completed
Speaker 7: and I'm out two phones.
Speaker 1: Okay, do you have both phones in your possession?
Speaker 2: Yeah?
Speaker 1: Okay, great, So what you want to do? The security
Speaker 1: code that I believe is being referred to is your
Speaker 1: pin code, so you know how you yes, the code
Speaker 1: that you use to unlock your old phone. When you
Speaker 1: go through the setup process on the iPhone to transfer
Speaker 1: your data for security reasons, it asks you what the
Speaker 1: pin code is on your old phone, and so you
Speaker 1: type that in and that enables the phone to decode
Speaker 1: your encrypted information off the old device. And so that's
Speaker 1: what I believe is happening here. That is the code.
Speaker 1: So whatever you type in and don't don't say it
Speaker 1: on air, but whatever you type in on your old phone,
Speaker 1: that's what you do. That's the code that you put
Speaker 1: in on the new phone. So typically throughout the little
Speaker 1: process of transferring all the data, it will say, please
Speaker 1: enter the security code or the pin code from your
Speaker 1: your previous device, and so that's the code. That you
Speaker 1: type in and that will help the new phone gather
Speaker 1: the old data. So that's what I believe you could do.
Speaker 1: If you're already trying to do this yourself, what you
Speaker 1: want to do is just on the iPhone, the new iPhone,
Speaker 1: just start the process over. There's usually a way you
Speaker 1: can just keep pressing the back button on the iPhone.
Speaker 1: Just do it yourself. Hold both phones next to each other,
Speaker 1: make sure they're both charged up, have the old phone
Speaker 1: on and ready, and your new phone will recognize that
Speaker 1: your old phone is right next to it. It will say, hey,
Speaker 1: do you want to copy over all your information? And
Speaker 1: you say yes, and then at some point in that process,
Speaker 1: it will ask you for that pin code or that
Speaker 1: security code from your old phone. So Mary Gene, thanks
Speaker 1: so much for calling today. I hope that that helps
Speaker 1: you figure it out. All right, triple eight rich one
Speaker 1: one eight eight eight seven four to two four one
Speaker 1: zero one. We've got to couple of lines open if
Speaker 1: you want to get those calls in. We're also going
Speaker 1: to talk about uh oh, this is really neat. Google
Speaker 1: has a new way to help you create AI images.
Speaker 1: It's pretty slick. I'll tell you all about it coming
Speaker 1: up right after this. Welcome back to rich on Tech.
Speaker 1: Rich DeMuro here hang out with you talking technology. Email
Speaker 1: is open at richontech dot. TV Phone lines are open
Speaker 1: triple eight Rich one on one eight eight eight seven
Speaker 1: four to two four one zero one. Let's go to
Speaker 1: Edwin in the Lucern Valley, California. Edwin, you're on with
Speaker 1: rich Oh Rich.
Speaker 7: Yah.
Speaker 2: Yeah, I'm a HAM operator and I'm trying to go
Speaker 2: from my phone. I don't want to use my phone anymore.
Speaker 2: I want to use my computer. It's a Dell computer
Speaker 2: and I want to use it for EchoLink and I've
Speaker 2: got it all set up and everything, and uh uh
Speaker 2: every time I get a microphone, just the microphone itself
Speaker 2: is all I want. It will mute my uh sound
Speaker 2: on my monitor. I went yesterday and called uh Dell
Speaker 2: and talked to them, and they're supposed to be sending
Speaker 2: out a microphone. You have any any ideas, uh what
Speaker 2: I could use as for a microphone. It's gonna be broadcasting,
Speaker 2: uh from my computer to whatever repeater I log into.
Speaker 1: Okay, so you just you basically just want to a
Speaker 1: decent USB microphone that you can plug into your computer
Speaker 1: to broadcast from Yes, okay, I mean a couple of
Speaker 1: ways you could do this. I mean, there's so many microphones,
Speaker 1: but I'd recommend a you know, a USB mic obviously,
Speaker 1: and if it's HAM radio, I mean, I'm not at
Speaker 1: the quality. I'm not too sure of what you know,
Speaker 1: what high quality you need for that. But I think
Speaker 1: that any of these mics that are the Bluetooth mics
Speaker 1: that you get online would work just fine. I mean,
Speaker 1: YETI is a big brand that a lot of people like.
Speaker 1: I'm actually testing a brand that I absolutely love and
Speaker 1: I'm embarrassed to say I can't remember what the name is,
Speaker 1: but oh my gosh, I gotta get this. It's like
Speaker 1: an Australian brand. It's like an Austrian There's also a
Speaker 1: mic I really like called Tula t U La Tula mic.
Speaker 1: But I think any of the yeties are probably gonna
Speaker 1: be fine. I would also check what Wirecutter recommends for
Speaker 1: like just a basic you know, I would probably just
Speaker 1: think a podcast mike would be fine for you. Let's
Speaker 1: see what they say with the Okay, yep, YETI is
Speaker 1: their top pick, the blue Yetti Oh Amazon, how about
Speaker 1: this Edwin Amazon Basics Desktop Mini condenser microphone. How much
Speaker 1: is this? Oh it's unavailable, darn it. That would have
Speaker 1: been a great one. Amazon Basics is probably like, you know,
Speaker 1: twenty bucks for a mic. Okay, you've got blue Snowball
Speaker 1: USB MIC that's a good one for fifty bucks. The
Speaker 1: blue Yetti is about one hundred dollars. They've got a
Speaker 1: Razor MIC that is forty dollars. I mean, these are
Speaker 1: these are some solid options, and I think any of
Speaker 1: these are going to be fine. And the good news
Speaker 1: is once you get this you could test it out.
Speaker 1: I don't think the quality of any of these, I
Speaker 1: think is going to be perfect for what you're doing.
Speaker 1: So now you said Dell was going to send you
Speaker 1: a MIC. I'm not sure why they're sending you one
Speaker 1: if you're going to buy one. But that's what I
Speaker 1: would do, is just get a USB MIC. I think
Speaker 1: that you don't even need a MIC that plugs into
Speaker 1: the jack on the computer. I think USB would probably
Speaker 1: be better. So again, those are the brands I think,
Speaker 1: YETI is probably the biggest brand that people use out
Speaker 1: there for these kind of us by they kind of
Speaker 1: invented the genre there, So a good question ed when
Speaker 1: in hopefully can hear. I don't. I don't have any
Speaker 1: experience with Ham radio. I get so many emails from
Speaker 1: like Ham radio operators. I think. I think the last
Speaker 1: time I did anything like that was when I was
Speaker 1: a kid. I think they had like this set that
Speaker 1: I got. It was like a cardboard box with like
Speaker 1: radio in it. But I don't. I don't know anything
Speaker 1: about that world. I should probably do a story on
Speaker 1: it so I can learn more. Thanks for the call today,
Speaker 1: triple eight rich one on one eight eight eight seven
Speaker 1: four to two four one zero one. I really wish
Speaker 1: I could find this mic that I've been using. I
Speaker 1: gotta I should write it down. I'll talk about it
Speaker 1: on a future show, because I really I've I get
Speaker 1: sent a lot of microphones to try out. This one
Speaker 1: was really really good, like the quality. It just sounded
Speaker 1: so rich.
Speaker 7: Uh.
Speaker 1: Let's tell you about this. Google has a new way
Speaker 1: to create AI images. So this is part of their
Speaker 1: new generative search experiment. So you have to be opted
Speaker 1: into Google's generative search, and if you're not, I would
Speaker 1: say try it because it's really cool. So every search
Speaker 1: I do on Google, I get like a little AI
Speaker 1: synopsis at the top of what I'm searching about, and
Speaker 1: it's it's pretty handy. So if you want to try
Speaker 1: this out, you go to lab dot Google Labs dot
Speaker 1: Google and you can opt into what's called their Search
Speaker 1: Generative Experience. This is all of the new stuff that
Speaker 1: Google's doing with Search in AI. So if you want
Speaker 1: to try this, once you're opted in, you can go
Speaker 1: to the search bar on Google or directly to the tool.
Speaker 1: So to try this in search again once you're opted in,
Speaker 1: don't just try this and say rich it's not working.
Speaker 1: You have to be opted in. All you have to
Speaker 1: do is type the word draw or sketch and then
Speaker 1: whatever you want to see. So let's say draw a
Speaker 1: bear eating bear on Mars eating honey, and I type
Speaker 1: that in and it says generating right at the top,
Speaker 1: you know where you'd see the typical images on Google. Well,
Speaker 1: now it says generative AI is experimental, and it gives
Speaker 1: me four images that Google literally made on the fly
Speaker 1: of a bear eating honey on Mars, and it's pretty neat.
Speaker 1: You can also say sketch, So if you want to
Speaker 1: say sketch a dream sports car with you know, I
Speaker 1: don't know, whatever you want. This is the beauty of
Speaker 1: this stuff is that your your creativity is the limit.
Speaker 1: There's literally no limit. Let's say sketch a dream car
Speaker 1: that is made of candy, and let's see what it
Speaker 1: looks like. So it's gonna sketch this car in real time.
Speaker 1: It's generating right now. There it is. I see interesting.
Speaker 1: It went with kind of a classic looking car, which
Speaker 1: I wouldn't think a dream car would be. But one
Speaker 1: of these cars has like you know all I mean this.
Speaker 1: The second image it generated is super cool, a sketch
Speaker 1: of a lollipop shaped race car with a gumball body,
Speaker 1: a gummy bear interior, and a candy cane steering wheel.
Speaker 1: It actually tells you what the AI thought of when
Speaker 1: it made this image. Bobo's coming in. He wants to
Speaker 1: see what this image looks like. It looks like a
Speaker 1: car that you might have on candy Land. So it's
Speaker 1: pretty good. And you can edit these images again, you
Speaker 1: can export them, you can download them, you can save
Speaker 1: them to your Google drive. This is really fun. Now.
Speaker 1: There are many many aiimage generators out there. Many of
Speaker 1: them require a sign up, many of them are limited.
Speaker 1: Some of them give you only a couple of free images.
Speaker 1: And then they charge you for more. This is all
Speaker 1: completely free Bobo proofs. So if you want to go
Speaker 1: to try this out, go to the website Rich on
Speaker 1: tech dot tv. Scroll down it says try Google's free
Speaker 1: aiimage generator and you can see the I did a
Speaker 1: cute little furry monster listening to music and it is
Speaker 1: so cute. This is something that would take the people
Speaker 1: at Pixar sixteen weeks to generate, and they did it
Speaker 1: on Google in about ten seconds. Now, if you want
Speaker 1: to go directly to the tool, you can go to
Speaker 1: Google dot com slash search slash images, but again you
Speaker 1: have to be signed up for this, and it shows
Speaker 1: all of the recent images from the past thirty days
Speaker 1: that I've generated with this tool, and wow, I'm looking
Speaker 1: at this. I've generated a lot. I generated a elephant
Speaker 1: playing piano. I generated a oh wow, these sports cars
Speaker 1: dream sports cars. I did a unicorn eating popcorn. I
Speaker 1: did a cargo plane flying over I don't know what
Speaker 1: that is. I did a person let's see what this
Speaker 1: one was. This, Oh, I did cell phone addiction, generated
Speaker 1: a bunch of people on their cell phones. So this
Speaker 1: is really really fun stuff. Again, Rich on tech dot TV,
Speaker 1: if you want to try out Google's free AI image generator.
Speaker 1: The neat part about this AI image generator compared to
Speaker 1: a lot of other ones, is that there's really no
Speaker 1: sign up. If you already have a Google account, you
Speaker 1: just have to opt in. You can do this on
Speaker 1: your mobile phone, and you can do it right from
Speaker 1: Google Search. So again, just type in draw or sketch
Speaker 1: along with the image that you want. Pretty pretty fun stuff.
Speaker 1: Google just continues to amaze me with some of the
Speaker 1: stuff that it does. Let me tell you real quick,
Speaker 1: I've been playing with the Samsung Galaxy twenty three FE.
Speaker 1: They sent the phone in purple, and it's pretty nice color.
Speaker 1: It's a little blockier and chunkier than the standard Samsung phones.
Speaker 1: But the FE models are basically they call them Fan Edition,
Speaker 1: so they have all the features that you want, but
Speaker 1: at a better price point. So this starts at five
Speaker 1: hundred ninety nine dollars available now, and it has three lenses.
Speaker 1: You've got your Ultra wide, your standard, and your zoom.
Speaker 1: Zoom's up to three times. And the pictures I took
Speaker 1: today they look pretty good. I'm gonna have to do
Speaker 1: some more, you know, taking pictures. Comparing meinst the other phones,
Speaker 1: but this is a solid device for five hundred ninety
Speaker 1: nine dollars. Comes in a bunch of fun colors mint cream, graphite,
Speaker 1: and purple. If you order it on Samsung dot com,
Speaker 1: they have exclusive colors indigo and tangerine. And it's got
Speaker 1: all the stuff that you need. It's got a great display,
Speaker 1: it's got long lasting battery life. It is a Samsung
Speaker 1: phone through and through. Now they get the FI Edition
Speaker 1: last year, but people love these FI editions because it's
Speaker 1: basically a really inexpensive Samsung device, but with all of
Speaker 1: the flagship features. So I'd say check it out. If
Speaker 1: you're looking for a Samsung phone, you don't want to
Speaker 1: spend twelve hundred dollars on the Ultra and you want
Speaker 1: something that's just basic, but it still has all that
Speaker 1: Samsung goodness. These phones are going to do it. And
Speaker 1: actually I like how it's kind of chunky. It's a
Speaker 1: little bit thicker, a little bit bigger than the typical
Speaker 1: Samsung flagship, the S twenty three, the S twenty three
Speaker 1: plus the S twenty three Ultra. This Fi is just
Speaker 1: like a little bit bigger, but it still fits in
Speaker 1: your hand really nice. So again, it's on sale now.
Speaker 1: It starts at five ninety nine if you want to
Speaker 1: bundle it. By the way, I was talking about, they
Speaker 1: have a tablet, an Fi tablet, and also the buds.
Speaker 1: They're doing that for nine to ninety nine for all
Speaker 1: three of these, so you could walk out with a tablet,
Speaker 1: the buds, you know, the earbuds, and the phone all
Speaker 1: for nine ninety nine. That's only happening through the thirtieth though,
Speaker 1: so you only have a couple of days to take
Speaker 1: advantage of that. But Samsung, you know, they're forced to
Speaker 1: be reckoned with They've got this technology down, They've got
Speaker 1: this stuff figured out, so they're you know, they want
Speaker 1: to sell phones. And by the way, I actually I
Speaker 1: hate to say, I don't recommend buying this phone right now,
Speaker 1: but I kind of don't because if history is our guide,
Speaker 1: the FI devices are discounted, so throughout the holidays, if
Speaker 1: you're looking for a new phone, the FI device will
Speaker 1: probably be one hundred dollars less minimum. So you're talking
Speaker 1: four ninety nine for a Samsung, really good Samsung phone.
Speaker 1: So personally i'd probably wait for that. But the deal,
Speaker 1: the bundle deal is pretty good for nine h nine
Speaker 1: you're geting three things. Phone line open eighty eight rich
Speaker 1: one on one eight eight eight seven four to two
Speaker 1: four one zero one. We still got lots more of
Speaker 1: the show, lots more questions, lots more things to talk about.
Speaker 1: You're listening to rich on Tech. Welcome back to rich
Speaker 1: On Tech. Triple eight rich one O one eight eight
Speaker 1: eight seven four to two four one zero one. I
Speaker 1: found the microphone I was testing. It's called the me
Speaker 1: Creator MI Creator Studio pocket recording System. It's from a
Speaker 1: company named Austrian Audio, and I gotta say this probably
Speaker 1: has one of the best audio qualities. In fact, I
Speaker 1: used it to record a segment of this very show
Speaker 1: last two weeks ago. And it's a studio microphone with
Speaker 1: USBC connection. It's two hundred bucks and it's really good.
Speaker 1: It's good for music recording, podcasting, interviews, and it's USBC,
Speaker 1: so you plug it into your computer and the quality
Speaker 1: is just it's it's really really good. Again, the Me
Speaker 1: Creator Studio. And that's only if you're doing like a
Speaker 1: podcast at home, or if you want really high quality audio.
Speaker 1: Otherwise you don't need something that expensive or that high quality.
Speaker 1: Let's go to Doreen in Seami Valley Doreen, you're on
Speaker 1: with Rich.
Speaker 10: Yeah, Hi, Rich, I'm having with my neighbor's dog. Actually,
Speaker 10: they man and woman live there. They've got two dogs,
Speaker 10: but one is quite old and it's barking. Doesn't bother me,
Speaker 10: but they it started out kind of as a puppy,
Speaker 10: but it's I've been here a year and putting up
Speaker 10: with this, this barking, and they bark anywhere from four
Speaker 10: to six hours every day constant. Well, it's like off
Speaker 10: and on. What happened is when the people leave and
Speaker 10: go somewhere or whatever, they're alone for two or three
Speaker 10: hours and they will bark continuous as long as the
Speaker 10: people are gone. When they come back and the barking stops,
Speaker 10: there's this sounds like a dog, sounds like yeah, go ahead,
Speaker 10: Well I got it's an ultrasound. It's called Dog Silencer
Speaker 10: Maps and it runs anywhere from seventy to one hundred
Speaker 10: and sixty dollars or something, and it's uh, you pointed
Speaker 10: to the direction, and it was supposed to work within
Speaker 10: three hundred feet. Well, my dining room. I live in
Speaker 10: an apartment and the dining room, my dining room is
Speaker 10: connected to their dining room, you know, with the wall
Speaker 10: naturally between its and it's not a very thick wall whatever.
Speaker 10: So I just wondered if you knew anything about this
Speaker 10: dog silence or whether it works, or if there's any
Speaker 10: any other kind of apparatus devices or whatever that might
Speaker 10: stop the I mean it sounds you know, well it's
Speaker 10: a dog, you know, but I mean it's driving me nut.
Speaker 1: Yeah, I understand that that's that's very unfortunate to be
Speaker 1: in that situation because I mean, dogs are you know,
Speaker 1: they're animals. So it's like, clearly there's something going on here.
Speaker 1: The dog has some separation, anxiety, whatever it is with
Speaker 1: the owner that when they leave, the dog is barking.
Speaker 1: Now when it comes to this device, I have not
Speaker 1: heard of this device. I mean, obviously it's a it's
Speaker 1: an ultrasonic it's called the Dog Silencer MAX stops back
Speaker 1: barking up to three hundred feet away. They say it's
Speaker 1: humane automatic bark detection up to seventy five feet, so
Speaker 1: it's not kind of sending out the signal all day.
Speaker 1: It's only sending it out when the dog starts barking,
Speaker 1: so that activates it. And I'm guessing it's some sort
Speaker 1: of ultrasonic sound that the dog does not like, and
Speaker 1: that's why the dog, you know, pipes down. I don't
Speaker 1: like this. I don't like the sound of it. I
Speaker 1: feel like Doreen. By using a device like this, you
Speaker 1: know there's an underlying issue here, and the issue is twofold.
Speaker 1: It's you and your neighbor sound like you've got. You know,
Speaker 1: you're either not happy with this neighbor, you may not
Speaker 1: know this neighbor, and you know you also don't know
Speaker 1: what's happening with this situation with a dog. So this
Speaker 1: device also. Looking it up on Amazon gets a two
Speaker 1: point six out of five. That's pretty bad. It's not
Speaker 1: for sale anymore on Amazon. I don't know if it's
Speaker 1: just out of stock right now, but I think there's
Speaker 1: too many red flags with this. I think that you know,
Speaker 1: this is kind of the human touch. I think you
Speaker 1: got to go over there and just talk to your
Speaker 1: neighbor and explain what's happening, like you did to me,
Speaker 1: and just say, look, you know this is driving me nuts.
Speaker 1: Is there anything we can do? And I think that's
Speaker 1: probably the best way to start this thing. I don't
Speaker 1: have enough information on it. I'm not sure if it's humane.
Speaker 1: I'm not sure if this is something that people do
Speaker 1: on a daily basis and use stuff like this against
Speaker 1: their neighbor's dogs. But it doesn't feel good to me,
Speaker 1: Like I wouldn't want someone doing this to my dog.
Speaker 1: It just doesn't feel right, you know, And so I
Speaker 1: would talk to your neighbor. That's what I think you
Speaker 1: need to do. See what the neighbor does. Maybe I
Speaker 1: don't know, become friends with the dog. Maybe maybe when
Speaker 1: the neighbor leaves the house, you take the dog in
Speaker 1: and the dog kind of cuddles up to you and
Speaker 1: gets to know you and feels more comfortable being at
Speaker 1: the house alone, and you know, now you have a companion.
Speaker 1: So I don't know, these are just these are just ideas,
Speaker 1: but I would I would say this thing probably sounds
Speaker 1: too good to be true. If it, you know, if it,
Speaker 1: if it worked, it probably have better ratings number one,
Speaker 1: and maybe you know, And that's the beauty of this show.
Speaker 1: What I love about this show is that people call
Speaker 1: in and they email me and they let me know
Speaker 1: what they're opinion is on stuff too. So this could
Speaker 1: be a very common way for people to keep their
Speaker 1: neighbors dogs quiet. I just don't. It's like, I wouldn't
Speaker 1: want someone to do this to my dog, and so
Speaker 1: I don't know. And maybe it's a training method, but
Speaker 1: I think I don't know. That's that's a good one.
Speaker 1: Thanks for the call. Appreciate it, Doreen. Hopefully you get
Speaker 1: that figured out, because it's not something you want. It's
Speaker 1: so funny because dog owners are sometimes oblivious to this situation.
Speaker 1: They're like, oh, I just left for work, and you know,
Speaker 1: the dog is sitting there, you know, crying the whole afternoon.
Speaker 1: And no one wants that, not even the dog owner.
Speaker 1: They don't want that either. Rich on tech dot tv
Speaker 1: is the website to go to. By the way, did
Speaker 1: you know you can listen to this show as a podcast,
Speaker 1: So if you miss an episode you want to tune
Speaker 1: in at a different time whatever it is. It's on
Speaker 1: the radio obviously, but if you want to listen as
Speaker 1: the podcast, you could also do that. So you can
Speaker 1: go to rich on tech dot tv. Oh, we got
Speaker 1: a dog in the studio. Oh my gosh, Okay, let
Speaker 1: me try the let me try the silencer. Let's see
Speaker 1: if this works already, can you hear it? Okay? The dog?
Speaker 1: Oh Wow, dog went away. Oh no, he's back. Dog
Speaker 1: is back.
Speaker 2: Ugh.
Speaker 1: You know, I hate when that happens. Dog dogs are
Speaker 1: oh gosh. I just you know, there's so many things
Speaker 1: for like, dogs are just they you know, they're either
Speaker 1: well trained or they're not. And people love their pets.
Speaker 1: I just I feel like people would be so sad
Speaker 1: if someone was using some sort of silencer against their
Speaker 1: dog without them knowing. Anyway. The podcast on the website
Speaker 1: rich on Tech dot tv all the show notes, so
Speaker 1: anything I mentioned is in the show notes as well.
Speaker 1: My name is rich Damiro. You are listening to rich
Speaker 1: on Tech. Welcome back to rich on Tech. Rich Demiro
Speaker 1: here hanging out with you, talking technology. So I'll have
Speaker 1: another hour of the show to go. Lots to talk about.
Speaker 1: I'll tell you about new pause ads on your streaming services,
Speaker 1: what that means, a little tip for opening QR codes
Speaker 1: on iOS X, rolling out audio and video calls. And
Speaker 1: we've got a great guest coming up later in the show,
Speaker 1: Luke Haney, co founder and co director of the Fair
Speaker 1: Opportunity Project. They have built an AI tool to help
Speaker 1: students get more money for college through financial aid. So
Speaker 1: you definitely want to hear about that if you have
Speaker 1: a student that might be going to school. We got
Speaker 1: a couple of calls on the phone eighty eight rich
Speaker 1: one oh one eight eight eight seven four to two
Speaker 1: four to one zero one. I'll get to that in
Speaker 1: a second. I just wanted to read a couple of
Speaker 1: the emails we've gotten, Andrew says Andrew, and Semi Valley says.
Speaker 1: For the issue of the guy that had trouble with
Speaker 1: their Bluetooth earbuds, it could be caused by an app
Speaker 1: accessing the Bluetooth that doesn't need to. In my case,
Speaker 1: my brand new iPhone fourteen Promax kept having a problem
Speaker 1: with the Bluetooth AirPods pro cutting out, and it turned
Speaker 1: out the Alexa app, but my phone had access to
Speaker 1: Bluetooth and that was causing the problem. Simply disabling its
Speaker 1: access to Bluetooth might fix the issue. Most apps do
Speaker 1: not need constant access to Bluetooth and should be disabled
Speaker 1: as needed. Yeah, that could be it. So that's something
Speaker 1: else you can check. I mean, look, in general, if
Speaker 1: an app is using permissions that it doesn't need, definitely
Speaker 1: get rid of those because a lot of times these
Speaker 1: apps will ask for all kinds of permissions they don't need,
Speaker 1: like camera location, all that stuff. Just don't give it
Speaker 1: to them. You can also revoke the permissions and the
Speaker 1: settings too, Craig says rich regarding screening emails before they
Speaker 1: get into your outlook or other inbox in your computer.
Speaker 1: Our eight person architecture firm has been using the program
Speaker 1: below for decades and it is fantastic. They have a
Speaker 1: free version, but the yearly charge for the full program
Speaker 1: is a bargain that provides more features. It's called mail
Speaker 1: Washer from a company in Australia. You can get the
Speaker 1: free download and the website is fire trust dot com
Speaker 1: mailsher pro, so it looks like mail Washer. Release date
Speaker 1: August twenty twenty three, so it's up to date. Works
Speaker 1: on Windows protection against spam, phishing emails, email virus, his
Speaker 1: unwanted newsletter's unwanted email. The trial is thirty days and
Speaker 1: offers full functionality. If you want to keep using it
Speaker 1: after thirty days, you must purchase a license. The license
Speaker 1: is good for three computers for one year and it's
Speaker 1: twenty five bucks. That's pretty good. So if you have
Speaker 1: a small kind of firm, small company, and you just
Speaker 1: want to protect everyone at that company that's not bad,
Speaker 1: and I looked up reviews on mail Washer. It actually
Speaker 1: gets pretty good reviews. The con is that the free
Speaker 1: version is just for one email account, but the pros
Speaker 1: are pretty good. So thanks for that suggestion, Craig appreciate that.
Speaker 1: Let's see. ROBERTA writes in says, I have an eighty
Speaker 1: six year old neighbor who locked himself out of his iPhone.
Speaker 1: He doesn't remember his Apple ID as password or any
Speaker 1: codes and can't find his receipt. Apple is unable to
Speaker 1: help him. Please advise, Well, yeah, yeah, think you can't
Speaker 1: remember anything here, You're you're kind of out of luck. There,
Speaker 1: doesn't remember his Apple ID password or any codes and
Speaker 1: can't find his receipt. I get emails like this on
Speaker 1: a daily base. People forget everything. People are just setting
Speaker 1: up their phones and then immediately forgetting what the information
Speaker 1: is that they set up. And I'm guilty of it.
Speaker 1: I've done this. I'm not kidding. One time. I got
Speaker 1: a review unit from Samsung one time and I set
Speaker 1: it up and I literally as soon as I set
Speaker 1: up the phone, I forgot what the passcode was. And
Speaker 1: I'm not kidding. I didn't come back to the phone
Speaker 1: for another week, and I said, Samsung, he has sent
Speaker 1: me a phone that I can't open. I can't unlock
Speaker 1: this thing because as a passcode, And they said, what
Speaker 1: are you talking about. We never send phones that have
Speaker 1: passcodes on them. They went nuts looking at all their
Speaker 1: files trying to figure it out, and finally I was like, oh,
Speaker 1: wait a second. I did set up this phone, and
Speaker 1: I totally forgot what I set is the passcode, and
Speaker 1: I had to reformat the entire phone to get it
Speaker 1: back to factory. So ROBERTA, I think that's what your
Speaker 1: eighty six year old neighbor has to do. If he
Speaker 1: forgot his Apple ID, his password, his codes, he's got
Speaker 1: to reformat that phone and start fresh. Now. The only
Speaker 1: thing he could try to do, I mean, with the
Speaker 1: Apple ID, you can type in Apple ID recovery online
Speaker 1: and you can go there and figure out if he
Speaker 1: can reset his password. Go to iforgot dot Apple dot com.
Speaker 1: I forgot I F O R G O T dot
Speaker 1: Apple dot com, and you can try to reset your
Speaker 1: password there. I'm assuming the guy only has one or
Speaker 1: two email accounts. I mean, how many emails can he
Speaker 1: possibly have? So it's probably one of those accounts, so
Speaker 1: reset the email password and then he can get back
Speaker 1: into his phone. Let's go to John in more Park, California. John,
Speaker 1: you're on with Rich Okay, I hope you can hear me.
Speaker 1: I hear you a loud and clear John.
Speaker 6: I have a question.
Speaker 7: I have a friend of mine. He only has one thing.
Speaker 6: He has an iPhone.
Speaker 9: But I was gonna ask your advice on password managers.
Speaker 1: Ah, good question, password managers. I was just talking about
Speaker 1: this yesterday with a friend. So if he just has
Speaker 1: an iPhone, I think the easiest, simplest password manager is
Speaker 1: built right into the iPhone. It's called iCloud keychain, and
Speaker 1: if he's using the iPhone, iCloud keychain will generate strong passwords.
Speaker 1: If you're using an iPhone, you've probably seen this pop
Speaker 1: up on your phone where it says it literally puts
Speaker 1: like an email or a password in the box, like
Speaker 1: it's like this long character and you just have to
Speaker 1: tap to accept it. But iCloud keychain, if he's already
Speaker 1: using iPhone, I think is going to be the simplest
Speaker 1: way to do it. Now, when you're using more devices
Speaker 1: than just the iPhone, I think it gets a little
Speaker 1: bit more complicated, then I would recommend something like bitwarden,
Speaker 1: b it wr d n Bitwarden. And what Bitwarden does
Speaker 1: is it will generate a password, but you have to
Speaker 1: set it all up. You need to create an account,
Speaker 1: you need to set it up and make sure that
Speaker 1: the iPhone knows that that's what you want to use
Speaker 1: to fill on the accounts. That's a good way to go.
Speaker 1: If you're a big Google user, a Google Chrome on
Speaker 1: the iPhone and Google Chrome on the desktop, I would
Speaker 1: check out Google password manager, so they have one built in.
Speaker 1: You can go to passwords dot Google dot com. And
Speaker 1: Google just recently upgraded this password manager so that works
Speaker 1: even better on the iPhone. It used to be kind
Speaker 1: of not so easy, but now it actually will fill
Speaker 1: in passwords across all devices on the iPhone. And by
Speaker 1: the way, to check out how you're using the password
Speaker 1: manager on your iPhone, you go to settings and let's
Speaker 1: see you go to passwords and it's going to authorize you,
Speaker 1: and then you can see all the passwords that your
Speaker 1: iPhone has selected and kept inside there. I've got a
Speaker 1: list of a couple of them. But then if you
Speaker 1: go into password options, now you can specify how you
Speaker 1: want to save and also fill passwords on the iPhone.
Speaker 1: So on my phone specifically, I've got a couple of
Speaker 1: different options. It says iCloud passwords and keychain, that's the default.
Speaker 1: You can use Chrome password Manager. You can use a
Speaker 1: third party app, and now it even looks like Google
Speaker 1: has it built into its app as well, but I
Speaker 1: think that's the same as the Chrome one. But that's
Speaker 1: what you want to do is set up. I personally
Speaker 1: always appreciate third party products for everything, but John in
Speaker 1: your friend's case, since he's just or they're just using
Speaker 1: an iPhone, I think the iCloud key chain is probably
Speaker 1: gonna be the easiest. But keep in mind it is
Speaker 1: linked to your iCloud account, So if you forget your
Speaker 1: iCloud password, or if you can't get into your iicloud account,
Speaker 1: you're gonna have a lot of problems with all your
Speaker 1: other passwords because you're not gonna be able to get
Speaker 1: into those either. So no matter what, no matter what
Speaker 1: you use for your password management, please create a secure
Speaker 1: password for that software and also write it down if
Speaker 1: you need to, you know, just so you don't forget it.
Speaker 1: Put it somewhere safe. The other programs I like are
Speaker 1: dash Lane. So dash Lane's really good. I think it's
Speaker 1: it's one of the better password management programs. The problem
Speaker 1: is it is expensive. It's very very expensive, especially over time.
Speaker 1: So you have to be kind of you know, you
Speaker 1: got to be if you're gonna get into that one.
Speaker 1: It's gonna cost you some money over time. The other
Speaker 1: one I like is proton Pass. Proton Pass is an
Speaker 1: open source password manager app, and again it does cost
Speaker 1: some money for I think anything over the basic, but
Speaker 1: it is it's not that expensive, and so proton Pass
Speaker 1: is another one. So to review iCloud Keychain, Google password Manager,
Speaker 1: Bitwarden if you want something that's completely free and then
Speaker 1: if you want to pay, I like dash Lane and
Speaker 1: I also like proton Pass. So check those out. John
Speaker 1: good friend for helping your pal out there. Carl is
Speaker 1: in Alpine, California. Carlett, you're on with Rich.
Speaker 7: Hey, Rich, I have a problem. I take videos on
Speaker 7: my Samsung Galaxy S twenty one FE five g Okay,
Speaker 7: I go into my computer, I download it on my
Speaker 7: computer and I cannot open my videos. Now I can
Speaker 7: open them. I can send them on Messenger, and I
Speaker 7: can send them on WhatsApp, No problem the yep. So
Speaker 7: what I do is I go and I've tried everything.
Speaker 7: Will I go into you know, Open with Movies and
Speaker 7: TV photos VLC Media.
Speaker 1: Player VLC won't open it?
Speaker 7: Right here, I'm gonna try it out.
Speaker 1: What's what's the what is the end of the video?
Speaker 1: What's the extension on it?
Speaker 7: The number?
Speaker 1: No, like it's usually it says like movie dot something?
Speaker 1: What's after the dot?
Speaker 7: Oh wait a minute, hold on, let me do this again.
Speaker 1: Hold on, because here's here's what I think is happening.
Speaker 1: I think that you're capturing these videos in a high
Speaker 1: efficiency mode. There are some new modes that the phones
Speaker 1: are using, notably h G I F and some others
Speaker 1: h V E C, there's some there's some various newer
Speaker 1: types of video and photo formats that not every computer
Speaker 1: and every program is compatible with just yet. So I
Speaker 1: think that's what's happening with this phone. So what I
Speaker 1: would do is I would go into your settings. Do
Speaker 1: you know how to go into the cameras settings on
Speaker 1: your Samsung?
Speaker 7: Oh yeah, I can do it right now.
Speaker 1: Okay, you open up your phone, open up camera settings
Speaker 1: in the upper left hand corner, and it says advanced
Speaker 1: Picture Options. So i'd go to that one first and
Speaker 1: where it says high efficiency pictures, make sure that's turned off.
Speaker 7: Okay, wait a second, I've actually lost you. I'm in settings.
Speaker 1: Okay, it says advanced picture options. Do you see that?
Speaker 7: Do I scroll down with that?
Speaker 1: You might need to.
Speaker 7: I don't.
Speaker 1: So you scroll down and okay, features advanced advanced picture options.
Speaker 1: Do you see that?
Speaker 7: This is okay, I have advanced features?
Speaker 1: Okay, well at any rate? No, no, okay, so just
Speaker 1: just at any rate, Carl. What I think is happening
Speaker 1: is that you've got these these photos and videos are
Speaker 1: taken in a format that not every program likes because
Speaker 1: these phones, like I said, are using some newer formats
Speaker 1: for these things, and not every program has caught up
Speaker 1: to these formats. I'm very surprised that VLC is not
Speaker 1: playing it, because that typically plays pretty much any file
Speaker 1: format you can imagine under the sun. But again, if
Speaker 1: you go into your camera settings, open up your camera,
Speaker 1: tap the gear icon upper left hand corner, it says
Speaker 1: advanced Picture Options, high Efficiency pictures. You want to turn
Speaker 1: that off if you want to take it in a
Speaker 1: format that every single app will understand, and then same
Speaker 1: thing under videos in the camera options it says advanced
Speaker 1: Video Options, it says high efficiency videos. Turn that off
Speaker 1: and hopefully that should solve your problem. Same thing on
Speaker 1: the iPhone, there are high efficiency formats you can switch
Speaker 1: off if you're having trouble with your pictures. You're listening
Speaker 1: to rich on Tech. Welcome back to rich On Tech.
Speaker 1: Was I on with Carlett on the air?
Speaker 11: No?
Speaker 1: Okay? I was given Carlett a little uh. She stayed
Speaker 1: after class for a little remedial instruction. I was walking
Speaker 1: her through the steps on how to get the videos.
Speaker 1: So it turns out that her phone was actually taking
Speaker 1: the videos in the proper format, which should work on
Speaker 1: her computer, but she was emailing herself the file through AOL,
Speaker 1: and so I have a feeling that AOL was compressing
Speaker 1: or changing that video in some way. So when you're
Speaker 1: trying to and it's a problem for a lot of people,
Speaker 1: they're trying to get videos from their phone to their computer,
Speaker 1: and it's not always easy because how do you do it?
Speaker 1: Do you email yourself? That's like the easiest, most default way,
Speaker 1: So I would recommend I recommend it to Carlett. She
Speaker 1: said that she uses WhatsApp and so on all of
Speaker 1: these WhatsApp and Telegram, they will allow you to send
Speaker 1: things to yourself and it's actually quite good, and so
Speaker 1: I would recommend using that as a way if you're
Speaker 1: ever thinking, like, if you're ever stumped and you're like, wait,
Speaker 1: how do I get this file, this big file to
Speaker 1: my computer? You can use WhatsApp, you can use Telegram.
Speaker 1: You can use those programs to send those files to yourself.
Speaker 1: And usually they have like on Telegram, it's got a
Speaker 1: special little uh, a little menu called saved messages, so
Speaker 1: you can send it that way, And WhatsApp has something similar,
Speaker 1: so you can do the same exact thing on WhatsApp.
Speaker 1: And I'm trying to see what they call it on WhatsApp.
Speaker 1: It may be called the same thing. Let's see if
Speaker 1: I can open up WhatsApp here, So on WhatsApp, let's
Speaker 1: see here. Oh I gotta I gotta back up my
Speaker 1: WhatsApp here. Okay, I'll just do that daily. Oh wow,
Speaker 1: this is uh, you know, this is okay. So WhatsApp
Speaker 1: clearly was not probably set up on my phone because
Speaker 1: I switch phone so often that it like it's always
Speaker 1: asking me to do something new and change something anyway.
Speaker 1: That's what I would recommend is just sending this stuff
Speaker 1: to yourself through a program like a WhatsApp or a
Speaker 1: telegram and have that on your desktop, a lot easier
Speaker 1: than emailing yourself. Okay, let me tell you about pause ads,
Speaker 1: so get ready for this. Pause ads are now coming
Speaker 1: to various streaming services, including Hulu, Peacock, and HBO. Max
Speaker 1: Variety says that all three of these services have started
Speaker 1: showing pause ads that appear when you pause a video.
Speaker 1: So these are ads that when you pause the show
Speaker 1: you're watching or the movie you're watching, you'll get an
Speaker 1: AD that pops up, and that ad will say, hey,
Speaker 1: you know, while you're pausing, take a look at this now.
Speaker 1: Some of the brands, including Sharman, Geico, and Hershey's have
Speaker 1: tested these ads, and some of them feature QR codes
Speaker 1: that you can scan on your screen so that you
Speaker 1: can get more information. But again, this is a new
Speaker 1: way to get revenue, and if you're on an AD
Speaker 1: supported streaming plan like these are growing very fast. They're
Speaker 1: looking for ways of making money off of you. And
Speaker 1: it's fine. I mean, look, you're you're paying less for
Speaker 1: this streaming service, but I'm just telling you this so
Speaker 1: you're not thrown off guard the next time you see it.
Speaker 1: So pause. Ad Ads on Hulu, Peacock, and HBO Max
Speaker 1: have started to show up, according to Variety, so don't
Speaker 1: be surprised if you see one, and you know. The
Speaker 1: beauty of ads is that they're great if it's for
Speaker 1: a helpful product that you want. I have nothing, no
Speaker 1: problem with ads. I mean, this show is ad supported,
Speaker 1: and ads are great. I've been on TV for a
Speaker 1: very long time. People get TV for free because of ads,
Speaker 1: and ads are great. If they're helpful and interesting, they're awesome.
Speaker 1: So don't be scared of them. Don't be afraid of them.
Speaker 1: You can pay to get rid of them in a
Speaker 1: lot of services, but you can also get a lot
Speaker 1: of stuff for free if you don't mind them. All right,
Speaker 1: this was really cool. Nine to five mac Zach Hall
Speaker 1: put out a PSA that said, did you know you
Speaker 1: can open QR codes on iOS without scanning the code
Speaker 1: from another device? And I'll be quite honest, one hundred
Speaker 1: percent honest, I did not know this. I've always used
Speaker 1: Google Lens to scan a QR code on my screen
Speaker 1: if I did not have a secondary device to scan it.
Speaker 1: But I did not know that if you're on an
Speaker 1: iPhone you can just tap and hold on a QR
Speaker 1: code and that we'll scan the code. So if you
Speaker 1: want to try this out, I posted a QR code
Speaker 1: to my Facebook page Facebook dot com slash rich on Tech.
Speaker 1: You can screenshot that QR code or save it to
Speaker 1: your camera role and then once you're in there, just
Speaker 1: open up that photo on your camera role, tap a
Speaker 1: hold on the QR code and lo and behold it
Speaker 1: will open up that QR code. This is game changing.
Speaker 1: You no longer need to scan it from a different device.
Speaker 1: How much fun? All right? Coming up next, we're going
Speaker 1: to talk about AI that can help your student get
Speaker 1: financial aid. You are listening to rich on Tech. Welcome
Speaker 1: back to rich on Tech. Rich Demiro here talking technology
Speaker 1: with you. Oh, paying for college every parent's dream, right,
Speaker 1: kids have no idea? Joining me now is uh Lou Caney,
Speaker 1: co founder and co director of the Fair Opportunity Project.
Speaker 1: They have built a GPT chat bot to help students
Speaker 1: file fast foot Am I saying that right? It's been
Speaker 1: so long since I said that word. And also basically,
Speaker 1: get more financial aid. Use AI to your advantage. So Luke,
Speaker 1: thanks so much for joining me today.
Speaker 12: Rich thanks for having me on.
Speaker 1: Okay, so tell me. This is the nonprofit Fair Opportunity Project,
Speaker 1: So explain to me what your nonprofit is all about
Speaker 1: and what you built.
Speaker 11: Yeah, exactly, So, Fair Opportunity Project is all about helping
Speaker 11: kids afford and college, but also more broadly think about
Speaker 11: their financial future post high school. Because it's one of
Speaker 11: those periods where you can take.
Speaker 12: On a debt, a lot of debt, really quickly.
Speaker 11: And so when we were thinking about how we really
Speaker 11: wanted to help out students navigate that when you're eighteen
Speaker 11: or nineteen, we thought that, hey, maybe we can build
Speaker 11: something using this new technology, large language models to help
Speaker 11: students kind of navigate that minefield and maximize their aid.
Speaker 11: And as you said, for the parents, it also helps
Speaker 11: out the parents.
Speaker 12: You might have to co side those loans too.
Speaker 1: This is brilliant. And by the way, so what you
Speaker 1: said is, you know, everyone thinks that you take out
Speaker 1: all these loans for college and then when you start
Speaker 1: making money, it is super easy to pay them back.
Speaker 1: That is not the case, Like it is really tough
Speaker 1: to pay back twenty thousand, thirty thousand, one hundred thousand
Speaker 1: dollars worth of money, no matter how much you're making,
Speaker 1: because there's other things that your money goes to. So
Speaker 1: it sounds easy, and people kind of get caught in
Speaker 1: that trap of just all just take out all these loans.
Speaker 1: So if you can get you know, the least amount,
Speaker 1: you know, whatever, you know, you want to take out
Speaker 1: the least amount, obviously, But let's talk about this. So
Speaker 1: what is the what is FASTS? I ever remember, I
Speaker 1: can't remember what that thing's all about. It's like federal
Speaker 1: financial aid or something. Application.
Speaker 11: Yeah, so the FAST application is basically a way the
Speaker 11: government assesses your like your need in this or your
Speaker 11: ability to qualify for these advantageous like funding sources. Kind
Speaker 11: of a fun fact is that a lot of the
Speaker 11: FAST was used a lot more than just like providing
Speaker 11: funding for a four year university. A lot of it's
Speaker 11: used in a lot of other ways, especially like in
Speaker 11: community community colleges or trade programs to also assess need
Speaker 11: and so just that's one thing that we like to
Speaker 11: say is that you know, the FATA isn't just something
Speaker 11: that you should file if you're if you're a student
Speaker 11: ting about a four year university. It's also something that
Speaker 11: is good to kind of knock out depending on for
Speaker 11: a variety of things you might want to do in
Speaker 11: the future. And in terms of that, what you're saying
Speaker 11: earlier about the cost of college getting more expensive and
Speaker 11: paying that debt off, Yeah, there's one point five trillion
Speaker 11: dollars in student debt right down in the US and
Speaker 11: so and you got to remember a lot of that
Speaker 11: debts to getting taken out.
Speaker 12: When you're eighteen nineteen, you're thinking about the future.
Speaker 11: You don't really know, and so basically, anything that we
Speaker 11: can do as a nonprofit to help students kind of
Speaker 11: navigate that along with their families is really important. And
Speaker 11: you know, it's not that there's not a lot of
Speaker 11: people trying to do that. Like right now in public
Speaker 11: high schools, there's a four hundred and twenty four student
Speaker 11: to counselor ratio in American public high schools. And you know,
Speaker 11: these counselors are great, they're working really hard, they're pull
Speaker 11: along hours, they're getting stuff prepared through their summer, through
Speaker 11: their bre But from a nonprofit angle, is if there's
Speaker 11: a way that we can kind of come in and
Speaker 11: help students navigate that and also to spell some of
Speaker 11: these myths.
Speaker 12: That's something that I think is really worth worth our
Speaker 12: time to do.
Speaker 11: And again the technology has just become ready that we
Speaker 11: can do that in a way that's twenty four to
Speaker 11: seven and free to help students and families nowgates. But
Speaker 11: I should say, actually kind of interesting is that the
Speaker 11: FASTA what is it?
Speaker 12: Right?
Speaker 11: It's also changing, So it's the biggest change in a
Speaker 11: generation of the fastest. So in December, it's a totally
Speaker 11: new it's a totally new process and the information is
Speaker 11: coming out month by month. But one of the things
Speaker 11: that why you really wanted to stand this up in
Speaker 11: time for that is just to provide another resource when
Speaker 11: a lot of families will need it most, because it
Speaker 11: is the biggest change of this program we've ever seen.
Speaker 1: Okay, so how does your chatbot help along this process? Like?
Speaker 1: What does it do? Exactly?
Speaker 12: Yeah, great question.
Speaker 11: So so basically how it works is you got to
Speaker 11: chat dot fair Opportunity Project dot org.
Speaker 12: We also provid.
Speaker 11: Free mentorship and like how to apply to college guide,
Speaker 11: So if that's also interesting, you can find that on
Speaker 11: our main site. But it's at chat that's our pre
Speaker 11: pressure ory and you log in and you can basically
Speaker 11: ask questions related to the FACA, and so you can say.
Speaker 12: Hey, what is the FATA, how do I apply for this?
Speaker 12: How does this work?
Speaker 11: And we use opening eyes technology the GPT praise kind
Speaker 11: of and we trained it on the fast the information
Speaker 11: from last year's FASA. So basically, you as a student
Speaker 11: can come in anytime of the day, ask a question
Speaker 11: and get an answer back that we've trained to be
Speaker 11: really easy to understand.
Speaker 12: We try to make those responses in our model.
Speaker 11: Be easy enough for someone in middle school to kind
Speaker 11: of understand, just because you're right, like, if you go
Speaker 11: to the government site, you're kind of waiting through this
Speaker 11: long PDF of what to do, and we got to
Speaker 11: and if we can help people just answer the question
Speaker 11: they have in mind without having to go through one
Speaker 11: hundred pages of PDF.
Speaker 12: And that says families a lot of time.
Speaker 1: I think that is one of the most incredible aspects
Speaker 1: of AI is the immedia access to the information that
Speaker 1: you want without wading through, like you said, one hundred
Speaker 1: pages of a PDF. Because the information's in there, and yeah,
Speaker 1: if you read it all and you can process that, fine,
Speaker 1: but most people, most humans are not equipped to do
Speaker 1: that or it's really tough for time consuming. So what
Speaker 1: you've done is you've fed all this into your model
Speaker 1: and now you can ask these questions and you get
Speaker 1: the quick answer immediately. So why is it important that
Speaker 1: students kind of fully utilize all of these tools?
Speaker 11: Well, I mean just to your point of quickly getting
Speaker 11: these responses back. Yeah, especially if you have two work
Speaker 11: in parents, like Times of Luxury and so you don't
Speaker 11: you might not have.
Speaker 12: Time to go through a hundred page PDF for that
Speaker 12: one thing.
Speaker 11: I'll also note so a lot of these models running
Speaker 11: into this pollutionation problem where like, okay, I trust what
Speaker 11: GPT's given me. What we do with our chatbot is
Speaker 11: we also link directly to the page in the document,
Speaker 11: so you can double check with the uh, like with
Speaker 11: with like the the written document of to make sure
Speaker 11: that's correct, which is.
Speaker 12: A really nice thing that we do. But why why
Speaker 12: why students? Why did students care about this? And like
Speaker 12: why is this important? Man?
Speaker 11: Just because of student debts is really crushing families and students,
Speaker 11: and like again, this is one of the biggest decisions
Speaker 11: you can take on financially, along with buying a house
Speaker 11: or or maybe getting a divorce.
Speaker 1: I'm not chare, Oh, let's not go down.
Speaker 12: Holy moly, I don't have a GPT bot for that.
Speaker 12: I'm sorry everyone.
Speaker 11: What I what I will say is so we just
Speaker 11: want to help students figure this stuff out. And so
Speaker 11: one thing to note, there was seven seven point three
Speaker 11: billion dollars in the face of this one point five
Speaker 11: trillion dollars in student debt on the private market. Seven
Speaker 11: point three billion dollars of unclaimed telegrams happen through twenty
Speaker 11: twenty one to twenty twenty.
Speaker 12: Two over those two years.
Speaker 11: And so it's just it's just it's this thing where
Speaker 11: it's like there's eight available, it's going unclaimed.
Speaker 12: And yet student debts rising.
Speaker 11: And this is in a cure roll like you filling
Speaker 11: out your FASSA is not gonna structurally fixed rising costs
Speaker 11: in the US. But you know what, saving you ten
Speaker 11: K twenty K, Hey, you're going to really like that
Speaker 11: when you're when you're your twenties or thirties paying off
Speaker 11: that debt.
Speaker 12: So we just do our part in that, Okay.
Speaker 1: So this can help you get like reclaims or claim
Speaker 1: I guess some of that pelgrint or try to get
Speaker 1: some of that money. What about now, you said this
Speaker 1: this is all going to change. You said that the
Speaker 1: FASTA is getting some big changes. Will you adapt to
Speaker 1: your chatbot to that.
Speaker 11: Man, Rich, it's a great question. So that's exactly that's
Speaker 11: exactly right. So one of the ways that we've tried
Speaker 11: to help because our nonprofits all about helping kids of
Speaker 11: four in ten college. So what we've done in the
Speaker 11: past is we've had FASA mentors kind of help students
Speaker 11: fill us out. But one thing that you can't do
Speaker 11: with a team of FESTA mentors is immediately.
Speaker 12: Retrain them in like eight hours.
Speaker 11: But when the new documents come online for in December,
Speaker 11: for the FASA, we can swap out what we trained
Speaker 11: our model on basically like the information it uses to
Speaker 11: use this newer information within the day, we're going to
Speaker 11: have up to date information right when that right when
Speaker 11: that information drops, we'll have it in a way that's
Speaker 11: condensed and easy for families.
Speaker 12: And why is that also important?
Speaker 11: Well, there's other forms of aid out there as well,
Speaker 11: and we've started with the FACA to help out with
Speaker 11: that process. But where we're kind of headache as an
Speaker 11: org is expanding this to also help you file other
Speaker 11: forms of FACA because again, not everyone has the chance
Speaker 11: to talk to someone you can help them manage your
Speaker 11: finances coming into college, and we want to provide that
Speaker 11: for schools and families. Students just have a little extra
Speaker 11: guidance thinking about these big, big financial decisions for them.
Speaker 1: Now, forgive me for not knowing this, but with fast
Speaker 1: fat and I just FAFSAH and I just looked up
Speaker 1: free Application for Federal Student Aid. So is that only
Speaker 1: dealing with loans or is that also dealing with like
Speaker 1: grants too, like where you just get free money.
Speaker 11: So it's it's it's a little bit of both. So
Speaker 11: that's kind of the thing with the FASCA, is it.
Speaker 11: It's used for a variety of reasons. And so what
Speaker 11: we you often tell families is like, regardless of whether
Speaker 11: you plan on using it for a loan or for
Speaker 11: a grant, it's good to just knock out ahead of time,
Speaker 11: because as I mentioned earlier, it's it it opens an
Speaker 11: opportunity for for assistance, and and that you don't want
Speaker 11: to leave money on the table, you know.
Speaker 1: And so but what I will.
Speaker 11: Say is why families don't fill out, Man, it's it's
Speaker 11: I don't know, rich, I don't know if you had
Speaker 11: to felt the fast.
Speaker 12: I had a felt fast. A man, it is it's
Speaker 12: a pain. It's like you got it your health. Oh
Speaker 12: it's terrible.
Speaker 1: Yeah. Well, I mean it's a government application. I assume
Speaker 1: it's not easy, Like it's not wrong.
Speaker 6: Oh no.
Speaker 11: And I think for a lot of families, we do
Speaker 11: a lot of like like pulling like focus groups around this,
Speaker 11: trying to understand what's going on with families in this process.
Speaker 11: A lot of families feel like it's really invasive and
Speaker 11: and you have to have a lot of information. And
Speaker 11: that's also where kind of having a GPT bot that
Speaker 11: is confidential you can put in your information. We don't
Speaker 11: save your information and your questions at all kind of
Speaker 11: nice because I think something that family friends is when
Speaker 11: these schools run to open house fast sessions. You know,
Speaker 11: you bring your W two down to the cafeteria and
Speaker 11: then your counselor's looking at your W two.
Speaker 12: You know, just something about it for a lot of
Speaker 12: family just feels a little weird.
Speaker 1: Wow.
Speaker 11: So that's I think having that anonymous like confidential ability
Speaker 11: to ask your questions judgment free is also one of
Speaker 11: those things that we're trying to think about with this process,
Speaker 11: because you know, people's financial data sensitive, it's personal.
Speaker 1: All right, got about a minute, tell me why you
Speaker 1: got involved in all this, Like what's your drive here
Speaker 1: to start this fair Opportunity project?
Speaker 2: Oh?
Speaker 12: I got super lucky.
Speaker 11: So I'm from rural northern Minnesota and I found out
Speaker 11: about financial aid and a takeout line in McDonald's and
Speaker 11: wrote an application to Harvard and was one of the
Speaker 11: first kids in my community to get in. And so
Speaker 11: when I got there, I was like, wow, like how
Speaker 11: many how many of you have also worked in fast food?
Speaker 11: I had a fast food job in high school, And
Speaker 11: no one raised their hand.
Speaker 12: When giving the speaking at Harvard. At Harvard, and so
Speaker 12: that's what that's great. It's like, these intitutionions are great,
Speaker 12: there's a lot of great people.
Speaker 11: Well, well, we got to make sure that that that
Speaker 11: you know that you can come from any background, any
Speaker 11: zip code and still have a fair shot, still have
Speaker 11: a fair opportunity. And as we look at these problems,
Speaker 11: we're really looking at how do we make these solutions scalable,
Speaker 11: easy to use, and leverage the best technology out there.
Speaker 11: And thanks to Opening Eye for leasing those models, and
Speaker 11: you know, we're going to keep using them to help
Speaker 11: students families out.
Speaker 1: Great use of Ai. Lou Caney, co founder and co
Speaker 1: director of the Fair Opportunity Project Fair Opportunity Project dot org.
Speaker 1: Thanks so much for coming on the show. Get that
Speaker 1: money for College. Coming up next, Thank you. Coming up
Speaker 1: next is the feedback segment. You're listening to rich on Tech.
Speaker 1: We were going to sell the house. Welcome back to
Speaker 1: rich on Tech. Rich Demiro here hanging out with you,
Speaker 1: talking technology. We're going to get into the feedback segment.
Speaker 1: But I want to talk to producer Bobo here. Bobo
Speaker 1: runs the board and he told me about a interesting
Speaker 1: scam that's happening when it comes to looking for places
Speaker 1: to rent. So explain what happened, can you hear me?
Speaker 3: Yeah?
Speaker 1: Okay, great.
Speaker 13: So me and my wife are currently looking for a
Speaker 13: place to live, and in the process of us looking,
Speaker 13: I go to relator dot com and run across the house.
Speaker 13: The house was completely remodeled, refurbished, and I contacted the
Speaker 13: person about looking, you know, renting the house from them.
Speaker 13: Sure the amount was affordable, It was really affordable. And
Speaker 13: I contacted them and the guy hits me with, oh,
Speaker 13: I just got a promotion. But we decided to rent
Speaker 13: it and get the money like the residual income, and
Speaker 13: he through relator. He showed me how to go through
Speaker 13: opendoor dot com another realator company to get into the house,
Speaker 13: to look at the house, to examine.
Speaker 6: The house, to make sure that I liked it.
Speaker 13: When he took when he found out that I liked it,
Speaker 13: he sent me a link to fill out my application
Speaker 13: and resume, I mean like the moving application, and also
Speaker 13: to send him my deposit which would have been about
Speaker 13: four grand out. Something didn't sit right with me. I
Speaker 13: did research on the house. The house is for sale
Speaker 13: on every known like relature company site. The guy has
Speaker 13: been using this address to get people to submit a
Speaker 13: deposit and he keeps the money and get you all.
Speaker 1: Your personal information and you never hear from him again
Speaker 1: once you get some money. So okay, So this is
Speaker 1: this is so interesting because it falls into what I
Speaker 1: always say on the show that these scam artists use
Speaker 1: something that we know to be true and real, but
Speaker 1: then kind of turn it on its side. So in
Speaker 1: this case, open door has a service where you can
Speaker 1: tour they call it a self tour, where you can
Speaker 1: submit and you know, look at the house. Basically you
Speaker 1: get a coat on your phone that sort of unlocks
Speaker 1: the front door right pretty much.
Speaker 6: And I walked in the house to the house was
Speaker 6: completely empty.
Speaker 13: It was like anybody could look at it and see
Speaker 13: it's in Carson, California.
Speaker 1: And did you fall in love with the house?
Speaker 13: Oh instantly everything in the house was brand new and
Speaker 13: the amount was only like two thousand a month. I
Speaker 13: was like, this is perfect, Like we can steal rent
Speaker 13: and save to eventually buy our own home.
Speaker 6: And it was a scam.
Speaker 1: Wow.
Speaker 6: I'm still a little heartbroken by because I was excited.
Speaker 1: So basically the person is take their look. So the
Speaker 1: way this would work, and this could be replicated anywhere anywhere.
Speaker 1: They would find a house that's for sale, they would
Speaker 1: find one that you can do a self tour on.
Speaker 1: They then lift all the information from that listing put
Speaker 1: it as a rental on another third party site. It
Speaker 1: could be any site, could be Craigslist, whatever, and then
Speaker 1: they start talking to you and they say, oh yeah, here,
Speaker 1: go to this link, do a self tour, check out
Speaker 1: the house, make sure you like it. And then when
Speaker 1: you got it and they got you hook line and sinker,
Speaker 1: they want you to send you the cash.
Speaker 13: Pretty much, you fall in love with the house, and
Speaker 13: it's like, let me your thing is, let me hurr
Speaker 13: up and get on this for somebody else jumps on it,
Speaker 13: of course, so you send them the first months in
Speaker 13: a deposit, which would have been about four grand, and
Speaker 13: then you go to contact him he disappears.
Speaker 1: How did he want you to send you the money?
Speaker 1: I never got that far. Okay.
Speaker 13: Once he sent me to link something said look this up,
Speaker 13: and then when I saw it, it was a red fan,
Speaker 13: It was on Zillow, it was on all these different
Speaker 13: sites for sale. Nobody had it for and I called
Speaker 13: open door and told him. He said, people do it
Speaker 13: all the time, but they do it a lot on
Speaker 13: Craigslist because there's no real background check on Craigs.
Speaker 1: Right, such an interesting scam, and it's so easy to see.
Speaker 1: So time was of the essence. There was pressure, there's money.
Speaker 1: There's a lower rate than you would typically get, you know,
Speaker 1: if you bought, like this house was renting at a
Speaker 1: cheaper rate, so it seemed too good to be true,
Speaker 1: and you're like, oh, this is really good. I want
Speaker 1: to jump on it.
Speaker 12: Yep.
Speaker 1: And also it appeals to the you know, the time frame,
Speaker 1: like you want this and you fall in love with it,
Speaker 1: and the next thing you know, you're sending this money
Speaker 1: because you don't want someone else to jump on it
Speaker 1: ahead of you. So it's got all these kind of factors.
Speaker 1: But the best part was that he had the explanation
Speaker 1: for why it was for sale, because he's like, oh,
Speaker 1: we're gonna sell it, yeah, but now we're gonna rent
Speaker 1: it because I whatever, we're gonna make the income.
Speaker 13: Not a country. So I got a promotion of my
Speaker 13: new job. I'm not there. I can give you a
Speaker 13: self tour. You can do it yourself, and when you're done,
Speaker 13: just call me back at this number. And the name
Speaker 13: when it popped up was like Brian's and the dude
Speaker 13: had the most heaviest African acts that I've ever heard
Speaker 13: in my life.
Speaker 1: Oh so it could have been out of country too, yeah,
Speaker 1: oh wow, Well thanks for sharing that. And now, I mean, look,
Speaker 1: these scammers, they will find new ways of doing things
Speaker 1: on a daily basis, and that's a really good one
Speaker 1: because there are people looking for places to rent and
Speaker 1: by every day, and of course you find a good
Speaker 1: place to rent, even in real life, there's a lot
Speaker 1: of pressure to get that place quickly because someone else
Speaker 1: is gonna jump on it if it's a good place.
Speaker 1: So Bobo, thank you for that, appreciate it, and now
Speaker 1: you're warned. All right, let's get to some of the
Speaker 1: feedback segments here. Ruth says, glad to hear you back
Speaker 1: on the air this weekend. I've done a lot of
Speaker 1: research regarding smart watches and ended up with an Apple
Speaker 1: Watch for good reason. It has fall detection. I'm eighty
Speaker 1: eight years old. Fall detection is a biggie and most
Speaker 1: of the smart watches do not have it. If they do,
Speaker 1: there's a large monthly subscription charge. My son fell off
Speaker 1: an electric scooter. The Apple Watch picked it up. Gash
Speaker 1: on his face, cracked rib, no concussion, but his sisters
Speaker 1: tracked him as he drove home. In your discussion of
Speaker 1: smart watches, you didn't mention fall discussions, so I thought
Speaker 1: you should be aware of that. For seniors, it is
Speaker 1: very important. Ruth, absolutely, Ruth, good recommendation. I often mentioned
Speaker 1: how the fall detection is a great great feature of
Speaker 1: the iPhone. Uh don or sorry, the Apple Watch, Don says, hey, Rich.
Speaker 1: Several years ago, you were talking about a company that
Speaker 1: transfers old photos and filmed you still have the contact info.
Speaker 1: I enjoy the show. I believe it was scanmphotos dot
Speaker 1: com that was on one of our first shows. Here
Speaker 1: Michael talking about the high price of subscriptions. I switched
Speaker 1: to the ads supported plan on Netflix last month to
Speaker 1: save money, but certain programming is locked and casting or
Speaker 1: using the built in app on the TV is not allowed.
Speaker 1: Having to watch only un portable devices and also watching
Speaker 1: ads angered me enough to cancel my Netflix subscription that
Speaker 1: I've had since two thousand and seven. Michael, I was
Speaker 1: not aware that you couldn't cast if you had an
Speaker 1: AD supported subscription. Pete says, Passo, what a surprise, Passo,
Speaker 1: that's near where I hail. Rich, what a surprise? Which
Speaker 1: wineries did you partake? Some notable history? A Polish pianist,
Speaker 1: Oh gosh, I can't say this name. Experiencing Carpal Tunnel
Speaker 1: during a visit to San Francisco, paid a visit to
Speaker 1: Paso Robles on the advice of a doctor friend. Uh,
Speaker 1: I don't know he bought wine anyway, Passo was great.
Speaker 1: Thanks so much for listening to the show. Thanks so
Speaker 1: much to everyone who makes this show happen. Thanks Bobo
Speaker 1: for sharing your story. Kim on phones. My name is
Speaker 1: rich jimiy. You can find me online at rich on tech,
Speaker 1: richon tech dot tv. If you want show notes, we'll
Speaker 1: see you next week. Bye bye,