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Speaker 1: Fishing and malware get worse. Details of a new report.

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Speaker 1: Apple plans one more event before the end of the year,

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Speaker 1: and they raise prices. Self driving cars take a back

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Speaker 1: seat at least for now. Plus your tech questions answered.

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Speaker 1: What's going on in Rich Demiro and this is Rich

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Speaker 1: on Tech broadcasting live from Los Angeles, coast to coast.

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Speaker 1: Happy Halloween weekend. What's going on? This is the show

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Speaker 1: where I talk about the tech stuff I think you

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Speaker 1: should know about. It's also the place where I answer

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Speaker 1: your questions about technology. After all, I believe that tech

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Speaker 1: should be interesting, useful, and fun. We got the whole

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Speaker 1: crew here, Bobo on the board, we got Kim on phones,

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Speaker 1: we got Rich on the radio. Phone lines are open

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Speaker 1: triple eight Rich one oh one. That's eight eight eight

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Speaker 1: seven four to two four one zero one. Phone lines

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Speaker 1: eight eight eight seven four to two four to one

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Speaker 1: zero one. Give me a call. If you have a

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Speaker 1: question about technology. Email also an option just go to

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Speaker 1: my website rich on Tech dot tv. Hit the link

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Speaker 1: that says contact. We've got some great guests this week.

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Speaker 1: Mark Stockley, senior threat intelligence researcher at Malware Bites. We're

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Speaker 1: gonna talk all about malware, what it is, how to

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Speaker 1: protect yourself, how to identify it on your computer. Really

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Speaker 1: good conversation there. Then we've got Luke Caney, co founder

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Speaker 1: and co director of the Fair Opportunity Project. They have

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Speaker 1: built an AI tool to help students maximize their financial aid.

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Speaker 1: So if you have a student that's going to college

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Speaker 1: and they're filling out all this financial aid stuff, AI

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Speaker 1: might be able to help.

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Speaker 2: Well.

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Speaker 1: I hope you're having a great day. Thanks for tuning in,

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Speaker 1: thanks for listening. Let's see what is going on this week.

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Speaker 1: You heard the opening music Old Dominion. Went to a

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Speaker 1: last minute concert? Isn't that the best? Aren't last minute things? Okay?

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Speaker 1: You plan all this stuff in your life, right. You

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Speaker 1: plan vacations, you plan concerts that are a year away,

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Speaker 1: you plan birthdays, weddings. But for some reason, when you

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Speaker 1: decide at three o'clock in the afternoon to do something,

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Speaker 1: that always turns out to be like the most fun event.

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Speaker 1: I don't know why that is. But we were not

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Speaker 1: able to find babysitters for this concert. Our friends asked

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Speaker 1: us to go to for a very long time, and

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Speaker 1: we just couldn't. Until the last day. My wife decides

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Speaker 1: to ask her mom, and she's like, hey, mom, you

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Speaker 1: know there's an Old Dominion concert tonight. I don't know

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Speaker 1: if you could do it, but you know, the mom

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Speaker 1: was like, wait, I love Old Dominion. I'll watch your

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Speaker 1: kids so you can have that great time. And sure

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Speaker 1: enough they did. Now they've been to a concert too,

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Speaker 1: so she was actually gonna say she couldn't watch our

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Speaker 1: kids and then take the two tickets, but she didn't

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Speaker 1: do that. But it's so wild. The concert was great.

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Speaker 1: I it's just so interesting how I'm always looking for

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Speaker 1: the tech in everything that I'm doing, no matter what,

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Speaker 1: whether it's going to a concert, whether it's going you know,

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Speaker 1: I just like to see how tech is affecting people's lives.

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Speaker 1: And something as simple as concert going has been just

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Speaker 1: revolutionized by technology. So, for instance, tickets, So we were

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Speaker 1: meeting our friends. They had two tickets, We had two tickets.

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Speaker 1: You know, they email us the tickets like nowadays, when

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Speaker 1: you send someone tickets it is through email. Remember back

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Speaker 1: in the day, you'd be outside of a concert venue

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Speaker 1: and someone would whisper tickets, tickets, tickets. That just doesn't

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Speaker 1: even happen anymore because of technology. They've almost gotten rid

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Speaker 1: of that entire last minute outside the gate ticket situation.

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Speaker 1: Now it's all digital and people sell tickets right up

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Speaker 1: into the last couple of minutes of a concert. Because

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Speaker 1: it's all transferred digitally and instantly through the app. You're

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Speaker 1: not bringing a paper ticket anymore. Ninety nine percent of

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Speaker 1: the time, we went out to dinner before and we're

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Speaker 1: waiting in line at the restaurant, and you can't even

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Speaker 1: go up to the front deck and request a reservation

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Speaker 1: at this restaurant. There's a big giant QR code that

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Speaker 1: says scan this QR code to make a reservation at

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Speaker 1: this restaurant. So to make a reservation you have to

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Speaker 1: go through open table. You just used to walk into

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Speaker 1: a restaurant and say, hey, can I get a table

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Speaker 1: for two? No, no, no, not anymore. People are planning

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Speaker 1: their reservations at restaurants like weeks and months in advance.

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Speaker 1: There's some restaurants, if it's a really hot one, you

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Speaker 1: literally have to get online a certain amount of days

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Speaker 1: in advance, you know, three months at the exact time

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Speaker 1: they released those reservations to get a restaurant reservation there. Now,

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Speaker 1: I personally don't necessarily like going to those types of

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Speaker 1: restaurants because they're overhyped in my opinion, and I'd rather

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Speaker 1: wait to see if it stands the test of time.

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Speaker 1: But that's just me. What about once we were inside

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Speaker 1: the arena, they had the just walk out technology from Amazon,

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Speaker 1: so it wasn't labeled that way, but it was so

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Speaker 1: Amazon just walk out. If you haven't tried this, it's

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Speaker 1: a whole bunch of cameras in the ceiling. You use

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Speaker 1: your credit card or your debit card to get into

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Speaker 1: the store. It opens up a little I don't know

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Speaker 1: what you call it, kind of like a turnpike kind

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Speaker 1: of thing. You walk in and the cameras identify you

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Speaker 1: and they link you to your card, and then you

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Speaker 1: pick out whatever you want in this case, you know,

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Speaker 1: beer and snacks and things like that, and then you

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Speaker 1: walk out. Now, the best part was you don't realize

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Speaker 1: how expensive all this stuff is because you are at

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Speaker 1: an arena. What is it with the arenas? This suspension

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Speaker 1: of disbelief? There are only a few places that we

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Speaker 1: go to where for some reason we just suspend all

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Speaker 1: beliefs about what things should cost, right, and a stadium

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Speaker 1: is one of those places. You go into a stadium,

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Speaker 1: they could tell you any price in the world and

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Speaker 1: you're like, Okay, that's what it costs to buy a

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Speaker 1: pretzel here nine bucks a beer eighteen nineteen twenty two dollars.

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Speaker 1: I mean, what is going on in these places? But

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Speaker 1: yet we all do it. Same thing with a movie theater.

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Speaker 1: You go in there, suspension of disbelief. Should popcorn really

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Speaker 1: be nineteen seventeen eighteen dollars? Whatever?

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Speaker 3: It is?

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Speaker 1: Sure you're in a movie theater. That's the way it is.

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Speaker 1: Trying to think of some other places. What are some

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Speaker 1: other places that have this whole pricing disbelief situation where

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Speaker 1: we're just like whatever, we'll accept it. Now, this was

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Speaker 1: kind of interesting. On the way out of the concert. Now,

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Speaker 1: we took an uber there. Oh, I'll tell you about this.

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Speaker 1: So my wife and I have this thing. Now this

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Speaker 1: may not apply in your city, but in Los Angeles

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Speaker 1: sometimes you are in an uber for an hour, literally

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Speaker 1: a solid hour to get to an event because it

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Speaker 1: is just traffic in this city is unbelievable. And so

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Speaker 1: last night our drive to the arena was a solid

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Speaker 1: hour inside an uber. And so my wife and I

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Speaker 1: we don't like to talk in the back of an

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Speaker 1: uber because it's kind of awkward. You're sitting there in

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Speaker 1: the back, like discussing things, and there's this person in

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Speaker 1: the front that's literally just like listening or not listening,

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Speaker 1: or pretending they're not listening, but of course they're listening.

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Speaker 1: We're all human. We want to hear what everyone's saying.

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Speaker 1: So my wife and I have devised this new situation

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Speaker 1: where we bring our AirPods into the back of the

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Speaker 1: uber and we both just listen to something on our AirPods,

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Speaker 1: whether it's a podcast, whether it's the radio, whether it's music,

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Speaker 1: whether I was listening to an audiobook last night, And

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Speaker 1: that's what we do. So we literally sit in silence

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Speaker 1: for the entire hour, and then we use the opportunity

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Speaker 1: to just relax. Sometimes I've fallen asleep, and then we

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Speaker 1: get to the place and that's when we decide to talk,

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Speaker 1: because you know, you feel like you can talk. So

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Speaker 1: that's our little thing. I don't know. We told our

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Speaker 1: friends that last night, and they're like, that's genius. We

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Speaker 1: love that idea because it's so awkward to talk in

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Speaker 1: the back of an uber, you know, cause they're just

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Speaker 1: it's funny because they act like they're not listening and

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Speaker 1: then all of a sudden they chime in with something

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Speaker 1: about what you're talking about, and you're like, wait, I

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Speaker 1: thought you weren't listening. I thought this was the you know,

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Speaker 1: So that was really funny. But we do that all

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Speaker 1: the time now. And there's actually a little pro tip

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Speaker 1: is that you can audio share. So if you want

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Speaker 1: to listen to the same thing, like at one point

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Speaker 1: we're listening to the same I forget what it was, podcast, audiobook,

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Speaker 1: whatever it was, radio music, you can share on the iPhone.

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Speaker 1: And so if you both have AirPods. Now, this is

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Speaker 1: what I love about Apple. Of course, you have to

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Speaker 1: use Apple products to do this right, So you both

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Speaker 1: have to have air pods or beats for you to

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Speaker 1: be able to share your audio on an iPhone. But

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Speaker 1: if you swipe down into your control center, press a

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Speaker 1: hold on the volume, you can share your audio among

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Speaker 1: two different air pods or Beats headphones, so you can

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Speaker 1: both listen to the same thing from one device. Now,

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Speaker 1: if you're on a Samsung, of course it's Android, they

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Speaker 1: make it a little bit easier. So if you're on

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Speaker 1: Android a Samsung specifically, you can do the same exact thing,

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Speaker 1: but with any headphones. So if you swipe down and

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Speaker 1: you have to pair both headphones to your phone, but

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Speaker 1: if you swipe down from the top, it says media

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Speaker 1: output and from there you will see both pairs of

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Speaker 1: headphones pop up and just select both of them and

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Speaker 1: now you can listen to the same thing amongst two people.

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Speaker 1: And so if you want to share the experience of

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Speaker 1: whatever you're listening to, that's the way you can do it.

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Speaker 1: So you can do it on iPhone or Samsung. It's

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Speaker 1: just a little bit easier on Samsung because you can

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Speaker 1: use any brand headphones you want. And yes, Airpod's pair

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Speaker 1: with the samsungs Now. On the way home from the concert,

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Speaker 1: we did something that was just wild and crazy. Thank

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Speaker 1: you you like that. Bobo is a big Samsung fan,

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Speaker 1: so he's anytime we talked Samsung, he breaks out the applause.

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Speaker 1: But on the way home, we did something totally wild.

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Speaker 1: Instead of trying to wrangle an uber or a lyft.

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Speaker 1: At the end of the concert, when there's ten thousand

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Speaker 1: people all trying to get a car, there was a

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Speaker 1: line of taxi cabs and I went up to the

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Speaker 1: taxi guy and he's like, do you need a ride?

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Speaker 1: I said, yeah, is this the way people used to

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Speaker 1: do it? You just literally hop into the back of

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Speaker 1: a taxi cab, and we did and it was so

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Speaker 1: great and the driver was amazing. Now he actually recognized

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Speaker 1: me from TV, which was funny because he's like, I

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Speaker 1: knew who you were, and I was like, all right, well,

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Speaker 1: thank you, now you know where I live. Nice guy though,

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Speaker 1: he was, and it was such a great experience. It

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Speaker 1: might have been a little bit expressed. I'm trying to

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Speaker 1: remember how much the uber quoted versus a taxi, and

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Speaker 1: I think that that was the experience in the taxi

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Speaker 1: that hadn't had in a while, watching the meter run up,

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Speaker 1: because that is the biggest difference between a taxi, traditional

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Speaker 1: taxi and an uber. Uber. You kind of know how

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Speaker 1: much you're gonna spend at the beginning. With a taxi,

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Speaker 1: it's a surprise. But also it was kind of fun.

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Speaker 1: I felt like I was living a little bit. I

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Speaker 1: was watching this meter go up and I was like,

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Speaker 1: all right, let's see how much this can be. And yeah,

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Speaker 1: it was a decent amount of money, but it was

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Speaker 1: also kind of nice, and the driver was great. It

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Speaker 1: was very professionally. He said he'd been doing it ten

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Speaker 1: years and I will say I was very impressed. I

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Speaker 1: I would highly recommend trying a taxi once in your

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Speaker 1: life when you see that line of people outside a

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Speaker 1: theater or an event like go with the taxi and

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Speaker 1: just see what it's like. I'm not knocking Uber. Believe me.

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Speaker 1: I love Uber. It's gotten me around in many cities

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Speaker 1: around the world. But it was just a fun experience.

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Speaker 1: All right, let's talk some more technology. We got your

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Speaker 1: calls up next to triple eight rich one oh one.

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Speaker 1: That's eight eight eight seven four to two, four to

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Speaker 1: one zero one. Give me a call if you have

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Speaker 1: a question about technology. We'll talk all kinds of stuff today.

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Speaker 1: My name is rich Duimiro and thank you are listening

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Speaker 1: to rich on Tech. Welcome back to rich on Tech.

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Speaker 1: Rich Demiro here talking technology with you at triple eight

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Speaker 1: rich one oh one. That's eight eight eight seven four

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Speaker 1: to two four one zero one. Free call from anywhere

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Speaker 1: inside the US. Jamie just wrote me on my Instagram

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Speaker 1: at rich on Tech and said totally AirPods in the Uber.

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Speaker 1: And we also text each other, and that's the other

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Speaker 1: thing I meant to mention that yes, my wife and

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Speaker 1: I will text each other to keep our valve of

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Speaker 1: silence in the backseat of the Uber. Oh fun times.

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Speaker 1: All right, let's go to Marvin in Denver, Colorado. Marvin,

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Speaker 1: you're on with Rich.

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Speaker 3: Hi. Rich are you doing.

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Speaker 1: I'm doing fantastic. How are you good?

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Speaker 3: Say? I'm trying to get some information on a guest

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Speaker 3: you had on some time ago who had developed a

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Speaker 3: computer program for baseball cards, another sports member of BILIA.

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Speaker 3: This has been about a year ago. But I didn't

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Speaker 3: catch his phone number. I think his name might have

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Speaker 3: been ted Man, but I'm not positive of that.

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Speaker 1: Yeah, good memory.

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Speaker 3: How to get in touch with that guest?

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Speaker 1: Absolutely? Okay, so the good question, and thanks for calling.

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Speaker 1: But so I looked on the website if you go

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Speaker 1: to rich on tech dot TV, that's where you can

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Speaker 1: typically find anything that I mentioned on the show. And

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Speaker 1: so I will tell you. I typed in baseball to

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Speaker 1: find obviously you know, baseball card scanning, and nothing came up.

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Speaker 1: So you are absolutely right, Marvin, you had one part

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Speaker 1: of the equation. But here's what happened. So the notes

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Speaker 1: are on there, and the app, by the way, is

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Speaker 1: called collect c l l X. This was invented by

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Speaker 1: a new Jersey Dad and his son. You're right. His

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Speaker 1: name is Ted Man. We did a segment with him

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Speaker 1: both on TV and on the radio.

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Speaker 3: Here.

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Speaker 1: It's a really cool app that helps you scan your

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Speaker 1: cards and figure out what the value of them is

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Speaker 1: in seconds. So the app uses instant image recognition to

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Speaker 1: recognize the card and provides its current market value. You

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Speaker 1: can build and track your entire collection. One of my

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Speaker 1: friends kept texting me after I had talked about this app.

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Speaker 1: I think it was up to like a couple thousand

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Speaker 1: bucks worth of cards on the app, and of course

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Speaker 1: you can use the app to connect with other collectors, buy, sell,

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Speaker 1: and trade cards, and there's a whole bunch of stuff.

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Speaker 1: This thing has just taken on a life of its own.

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Speaker 1: I think they added some new AI features as well.

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Speaker 1: But again, the app is called Collex co l lx

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Speaker 1: dot app and Tedman is on there. He's the founder,

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Speaker 1: like you said, and you can email him through the

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Speaker 1: website as well. But the reason why you couldn't find

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Speaker 1: it on my website is because baseball was not in

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Speaker 1: the description. I wrote it down as it says Tedman,

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Speaker 1: creator of the Collex app, which lets you scan your

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Speaker 1: sports card collection. So I should have said. I should

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Speaker 1: have said, I mean including baseball cards because I figured.

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Speaker 1: And by the way, that show was on eleventh, twenty

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Speaker 1: twenty three. That was the sixth episode of the radio show.

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Speaker 1: So good memory, thanks for calling, appreciate that, and good

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Speaker 1: luck scanning your cards. All right, let's talk about some

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Speaker 1: of the things I mentioned earlier. We've got an Apple

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Speaker 1: event happening this week October thirtieth. It is called Scary Fast,

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Speaker 1: and the event is expected to focus on new max,

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Speaker 1: likely an M three version of the iMac and potentially

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Speaker 1: an M three thirteen inch MacBook Pro. So whenever there's

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Speaker 1: an Apple event, I caution you not to buy any

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Speaker 1: Apple products until after the event. So from now until Monday,

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Speaker 1: October thirtieth, at five pm Pacific, I think is what

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Speaker 1: it is, Yeah, five pm Pacific. The event is live stream.

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Speaker 1: This is not in person. I got an invite, just

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Speaker 1: literally a link to watch this online like everyone else.

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Speaker 1: So a new twenty four inch iMac with an M

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Speaker 1: three chip is rumored, and that replaces the current M

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Speaker 1: one iMac from twenty twenty one. Now, again these are rumors.

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Speaker 1: We don't know if it's all gonna happen, but then

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Speaker 1: you've got the thirteen inch MacBook Pro without a touchbar

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Speaker 1: and an update to the M three chip. Now there's

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Speaker 1: also some other rumors out there, maybe some new iPads

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Speaker 1: fourteen inch and sixteen inch MacBook pros not expected to

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Speaker 1: get an update because they just launched a while ago.

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Speaker 1: And when it comes to any Apple products, by the way,

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Speaker 1: I like to look up the website Buyer's Guide dot

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Speaker 1: MacRumors dot com, Buyer's Guide dot MacRumors dot com. So

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Speaker 1: if you're thinking about buying an Apple product, what they

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Speaker 1: do is they time out exactly how long it's been

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Speaker 1: since the last product was launched, and then they tell

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Speaker 1: you typically like okay, let's say for the iPhone. Typically

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Speaker 1: the average life cycle of the iPhone is three hundred

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Speaker 1: and sixty five days, and it's been forty three days

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Speaker 1: since its last release, So that means you could safely

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Speaker 1: buy a new iPhone because it's only been forty three days. Now.

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Speaker 1: If you look at something like the iPhone, the average

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Speaker 1: release time is seven hundred and twenty five days between releases,

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Speaker 1: and right now it's been five hundred and ninety nine days,

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Speaker 1: so they say caution approaching the end of its life cycle,

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Speaker 1: which means Apple may come out with a new iPhone.

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Speaker 1: Se Now let's take a look at the iMac which

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Speaker 1: we were just talking about. iMac don't buy because it's

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Speaker 1: typically three hundred and ninety eight days between releases. Right

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Speaker 1: now we are at nine hundred and eleven days between releases.

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Speaker 1: So that's just to give you an idea. I always

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Speaker 1: say with Apple products, especially the popular ones, you kind

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Speaker 1: of want to get them right when they come out,

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Speaker 1: because Apple is really good at refreshing their product lines,

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Speaker 1: like on a very timely manner, and so the second

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Speaker 1: that device comes out, it is almost like a ticking

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Speaker 1: clock of when the next one is going to come out,

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Speaker 1: So that is something to keep in mind. Also wanted

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Speaker 1: to mention that Apple raised prices on almost all of

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Speaker 1: its subscription services, so Apple TV Plus going up from

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Speaker 1: six ninety nine a month to nine ninety nine, News

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Speaker 1: Plus nine nine nine to twelve ninety nine, Arcade four

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Speaker 1: ninety nine to six ninety nine a month, and then

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Speaker 1: these Apple one Bundle plans going up from sixteen ninety

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Speaker 1: five to nineteen ninety five a month. The Premiere plan,

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Speaker 1: the one that I pay for, which started out as

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Speaker 1: twenty nine ninety nine, then it went up to thirty

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Speaker 1: two ninety nine. Now it's up to thirty seven ninety

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Speaker 1: nine a month. So this is it's just the way

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Speaker 1: of the world right now with all of these streaming services,

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Speaker 1: every single company is raising prices. All right. Coming up next,

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Speaker 1: we're going to talk to our first guests. Who's gonna

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Speaker 1: tell us about their AI chatbot or actually we're gonna

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Speaker 1: talk malware. Let's talk malware, how to avoid it, what

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Speaker 1: it is, and how you can avoid it on your system.

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Speaker 1: You're listening to rich on tech. Welcome back to rich

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Speaker 1: on Tech. Rich Demiro here hanging out with you, talking

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Speaker 1: technology at triple eight rich one oh one, eighty eight

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Speaker 1: seven four to two. So for one zero one we're

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Speaker 1: gonna do an interview right now. But if you have

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Speaker 1: a question about technology, give me a call, get in

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Speaker 1: with Kim. She will get you queued up so you

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Speaker 1: can be on air and ask your question about whatever

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Speaker 1: you want, whatever's vexin you, whatever you need help with,

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Speaker 1: looking for an app for something, need a recommendation. I

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Speaker 1: am all ears at triple eight rich one oh one.

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Speaker 1: That's eight eight eight seven four to two, four one

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Speaker 1: zero one. Joining me now, is Mark Stockley, senior threat

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Speaker 1: intelligence researcher at malware Bites. Mark is joining us from

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Speaker 1: the UK today. Mark, Thanks and welcome to the show.

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Speaker 4: Thanks very much, great to be here.

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Speaker 1: Well, thank you. So let's talk about this dreaded term

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Speaker 1: called malware. What is malware exactly?

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Speaker 4: So malware is malicious software.

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Speaker 5: So it's just like the computer programs that you have

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Speaker 5: on your computer, but its intentions are bad. So it's

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Speaker 5: there basically to try and make money from you, and

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Speaker 5: it will do that generally by stealing something from you

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Speaker 5: or trying to extort you.

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Speaker 1: And what are some common signs that your computer or

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Speaker 1: device may be infected with malware?

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Speaker 5: Okay, so these come with big caveats. So you may

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Speaker 5: find that your computer is running slowly, you may find

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Speaker 5: that your computer is running hot, you may find that

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Speaker 5: you're inundated with pop up ads, and you may even

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Speaker 5: find that your computer is crashing more than it used to.

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Speaker 5: But the big caveat is that all of these things

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Speaker 5: can be caused by things that aren't malware, and there

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Speaker 5: is no guarantee that malware on your computer will cause

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Speaker 5: those things. So generally, the less the less well written

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Speaker 5: that malware is the more of those things that you're

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Speaker 5: likely to see. There are particular types of malware like

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Speaker 5: cryptomnors which tried to mind cryptocurrency, which use lots of resources,

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Speaker 5: so they might make your computer run hot or run slowly.

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Speaker 5: But the really bad stuff I said earlier about the

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Speaker 5: malware that steals things from you, that's really really good

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Speaker 5: at staying hidden and it doesn't leave obvious signs like

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Speaker 5: using lots of resources or crashing your computer. These computer programs,

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Speaker 5: these malicious programs, are quite mature and they're very good

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Speaker 5: at staying hidden. So my advice is, actually, even though

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Speaker 5: those things might be a sign that you've got malware infection,

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Speaker 5: don't try reading the signs.

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Speaker 4: Okay.

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Speaker 5: The most reliable sign of an infection on one of

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Speaker 5: your devices, by far is your antivirus software telling you

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Speaker 5: it's found in infection.

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Speaker 4: Okay.

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Speaker 5: It's a bit like trying to read the signs is

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Speaker 5: a bit like going around your house and looking at

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Speaker 5: the books in your bookcase and seeing if they're still

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Speaker 5: in the same order, and then trying to work out

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Speaker 5: if you've got a burglar based on that. You know,

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Speaker 5: it's much better if you've got CCTV. You know, the camera,

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Speaker 5: the alarm, and all the.

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Speaker 6: Rest of it.

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Speaker 5: Do that for your computer, it's a much much more

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Speaker 5: reliable way of telling if you've got a malware infection.

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Speaker 1: Yeah, I mean it makes sense. And so if you're

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Speaker 1: writing good malware, you don't want it to be detected

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Speaker 1: by the naked eye because that would defeat the whole

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Speaker 1: purpose of it. Right, So, I mean, exactly some of

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Speaker 1: the lazy malware probably is. But I guess the other

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Speaker 1: question is how are we getting malware on our systems?

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Speaker 1: Like where is it coming from?

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Speaker 5: Because a great question. So you can get malware. It

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Speaker 5: could be sent to you in email disguised as an invoice.

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Speaker 5: You might accidentally download it from a website pretending to

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Speaker 5: be a vendor that you trust. So you know, maybe

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Speaker 5: you're looking for an app for your phone, or you're

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Speaker 5: looking for a program for your laptop, and you go

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Speaker 5: and do a Google search for it. Maybe that the

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Speaker 5: search results that the search ads have been hijacked by

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Speaker 5: a malware vendor and they try.

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Speaker 4: And get you to download it that way. It could

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Speaker 4: be that they.

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Speaker 5: Exploit a vulnerability in a computer program that you've got.

432
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Speaker 5: So perhaps you know your web browser is out there

433
00:21:53,080 --> 00:21:56,600
Speaker 5: looking at websites all day. If there is a flaw

434
00:21:56,800 --> 00:21:58,960
Speaker 5: in the way that that web browser has been coded,

435
00:21:59,200 --> 00:22:03,560
Speaker 5: sometimes it's possible for cyber criminals to exploit that flaw

436
00:22:03,800 --> 00:22:06,240
Speaker 5: and make the web browser do something it's not supposed

437
00:22:06,280 --> 00:22:10,040
Speaker 5: to do, such as running malicious code or downloading malicious code.

438
00:22:10,800 --> 00:22:15,360
Speaker 1: So I've heard these terms, like, you know, viruses, worms, trojans,

439
00:22:15,920 --> 00:22:19,439
Speaker 1: is a virus, malware? And what are the differences with

440
00:22:19,520 --> 00:22:22,720
Speaker 1: those two things, or or those various things, I should say.

441
00:22:23,320 --> 00:22:25,919
Speaker 5: So all of those things are types of malicious software.

442
00:22:25,960 --> 00:22:28,080
Speaker 5: So malicious software is just a very big broad term

443
00:22:28,160 --> 00:22:31,640
Speaker 5: meaning bad software, okay. And a virus is a bit

444
00:22:31,640 --> 00:22:34,960
Speaker 5: of malware that hides inside another program. A worm is

445
00:22:34,960 --> 00:22:38,919
Speaker 5: a bit of malware that spreads itself, It replicates across

446
00:22:38,920 --> 00:22:41,320
Speaker 5: a network. I don't know if you remember want to

447
00:22:41,359 --> 00:22:43,679
Speaker 5: cry back in twenty seventeen that very famously that was

448
00:22:43,680 --> 00:22:45,800
Speaker 5: a worm that spread around the world in a few hours.

449
00:22:47,359 --> 00:22:50,800
Speaker 5: And a trojan is a bit of malware that comes

450
00:22:50,800 --> 00:22:55,119
Speaker 5: disguised as normally as a kind of legitimate program. But

451
00:22:55,560 --> 00:22:58,520
Speaker 5: the distinctions between them I don't think are actually all

452
00:22:58,520 --> 00:23:01,600
Speaker 5: that helpful for India users, because what we see a

453
00:23:01,600 --> 00:23:05,400
Speaker 5: lot of these days is that a lot of sorts

454
00:23:05,400 --> 00:23:09,360
Speaker 5: of malware will actually download other malware, so it will

455
00:23:09,400 --> 00:23:11,919
Speaker 5: try very hard. Whatever you end up with on your system,

456
00:23:12,119 --> 00:23:15,040
Speaker 5: it'll probably have some provision for bringing another bit of

457
00:23:15,040 --> 00:23:17,679
Speaker 5: malware in, depending on what kind of system you have.

458
00:23:18,720 --> 00:23:21,440
Speaker 5: So it could be that you know you have or

459
00:23:21,480 --> 00:23:24,760
Speaker 5: you have a chain of malicious software, chain of malicious events,

460
00:23:24,760 --> 00:23:27,320
Speaker 5: so you know, one type of malware might lead to

461
00:23:27,359 --> 00:23:29,879
Speaker 5: another type of malware might lead to another type of malware,

462
00:23:29,880 --> 00:23:32,280
Speaker 5: So you could end up with all of these things.

463
00:23:32,400 --> 00:23:35,240
Speaker 1: Oh wow, that's interesting, a lot of a chain reaction effect.

464
00:23:35,520 --> 00:23:39,400
Speaker 1: So are we talking just desktop computers at risk or

465
00:23:40,080 --> 00:23:43,320
Speaker 1: are you know, Android phones, our iOS devices? I mean,

466
00:23:43,320 --> 00:23:46,080
Speaker 1: I know iOS is traditionally pretty secure, but can this

467
00:23:46,080 --> 00:23:48,119
Speaker 1: stuff happen on these various platforms or what?

468
00:23:49,200 --> 00:23:55,000
Speaker 5: So any computer, any computer can run malicious software. With

469
00:23:55,440 --> 00:23:58,840
Speaker 5: some types of devices, it's harder than others. So everybody

470
00:23:58,880 --> 00:24:02,600
Speaker 5: is probably aware that the Windows is the most prominent

471
00:24:02,640 --> 00:24:07,560
Speaker 5: target for malware because it's so widely used inside businesses.

472
00:24:07,560 --> 00:24:08,760
Speaker 4: But you can get malware for your Mac.

473
00:24:08,760 --> 00:24:11,199
Speaker 5: There's nothing about your Mac that makes it better at

474
00:24:11,240 --> 00:24:13,919
Speaker 5: preventing malware, particularly, so you can get malware for your

475
00:24:13,960 --> 00:24:16,639
Speaker 5: Mac you can get malware for your Android phone, you

476
00:24:16,640 --> 00:24:19,600
Speaker 5: can get malware for your Chromebook, you can even get

477
00:24:19,640 --> 00:24:24,119
Speaker 5: malware for your iOS device. Now with iOS device is

478
00:24:24,280 --> 00:24:26,960
Speaker 5: what we see is it's a very very locked down system.

479
00:24:27,240 --> 00:24:31,600
Speaker 5: So the malware there tends to be very expensive, but

480
00:24:31,800 --> 00:24:33,840
Speaker 5: very very good at what it does. So that's much

481
00:24:33,840 --> 00:24:35,879
Speaker 5: more of a threat for high value targets. So if

482
00:24:35,880 --> 00:24:39,280
Speaker 5: you're a politician and somebody's prepared to spend you know,

483
00:24:39,320 --> 00:24:42,720
Speaker 5: a million dollars on infecting your phone, then that's possible.

484
00:24:43,480 --> 00:24:47,080
Speaker 5: And because iOS is so locked down, you can't run

485
00:24:47,160 --> 00:24:49,720
Speaker 5: antivirus scanners on it, so if you do get something

486
00:24:49,720 --> 00:24:51,960
Speaker 5: bad on your iPhone, there's almost nothing you can do

487
00:24:52,000 --> 00:24:55,000
Speaker 5: about it. It would be practically impossible for you to detect.

488
00:24:55,280 --> 00:24:57,239
Speaker 5: So most people won't have to worry about that.

489
00:24:58,400 --> 00:25:01,160
Speaker 1: But it's interesting because some many people use the iPhone.

490
00:25:01,160 --> 00:25:03,840
Speaker 1: Like you said, Windows are so prominent on the desktop side,

491
00:25:04,160 --> 00:25:07,760
Speaker 1: iOS is so prominent on the you know, the mobile side,

492
00:25:08,000 --> 00:25:10,359
Speaker 1: and there's so many pop ups that people get on

493
00:25:10,400 --> 00:25:12,720
Speaker 1: their mobile devices that are I guess fed through ads

494
00:25:12,800 --> 00:25:16,000
Speaker 1: or websites or whatever that say, hey, your device is infected,

495
00:25:16,480 --> 00:25:19,359
Speaker 1: and they end up downloading something or you know, clicking

496
00:25:19,440 --> 00:25:21,679
Speaker 1: a link that is supposedly going to help them, but

497
00:25:21,760 --> 00:25:23,840
Speaker 1: actually that's that's nefarious too.

498
00:25:25,440 --> 00:25:29,000
Speaker 5: Yeah, I think generally, if ever you find yourself faced

499
00:25:29,000 --> 00:25:32,240
Speaker 5: with a pop up saying here's the thing that's really

500
00:25:32,280 --> 00:25:34,560
Speaker 5: good for your computer, that's probably not how you should

501
00:25:34,600 --> 00:25:37,800
Speaker 5: be getting security software. Like, don't don't wait for someone

502
00:25:37,840 --> 00:25:40,600
Speaker 5: to tell you go and seek out security software from

503
00:25:40,600 --> 00:25:46,080
Speaker 5: a reputable vendor, because the pop ups are I was

504
00:25:46,119 --> 00:25:48,960
Speaker 5: gonna say, they're always bad news, but they're not necessarily

505
00:25:49,000 --> 00:25:51,920
Speaker 5: always bad news. But it is a technique used by

506
00:25:51,960 --> 00:25:57,200
Speaker 5: malware authors. So some malware authors will actually tell you

507
00:25:57,200 --> 00:25:59,400
Speaker 5: you go to a website and they'll trigger a pop

508
00:25:59,480 --> 00:26:01,800
Speaker 5: up that says your browser needs an update, download the

509
00:26:01,880 --> 00:26:05,160
Speaker 5: update here, and then actually what you're downloading is a trojan.

510
00:26:06,480 --> 00:26:08,439
Speaker 1: So tell me about malware bites. I've heard of this

511
00:26:08,520 --> 00:26:11,800
Speaker 1: software forever. It's been around for a very long time.

512
00:26:12,040 --> 00:26:14,240
Speaker 1: What do you make and you know what is it

513
00:26:14,280 --> 00:26:14,680
Speaker 1: good for?

514
00:26:16,480 --> 00:26:20,919
Speaker 5: So malware bites is excellent at discovering malware on your devices.

515
00:26:21,720 --> 00:26:23,840
Speaker 4: So you're right, malware bites has been around a long time.

516
00:26:23,880 --> 00:26:27,760
Speaker 5: Obviously the technology has evolved massively over that period of time.

517
00:26:28,280 --> 00:26:34,040
Speaker 5: We make security software for Windows for Mac, for Android. Basically,

518
00:26:34,119 --> 00:26:37,960
Speaker 5: any system that can get a malware infection that you'll find,

519
00:26:38,320 --> 00:26:41,560
Speaker 5: malware bites has got something that can help you. We

520
00:26:41,600 --> 00:26:45,240
Speaker 5: also provide a web browser plug in that can help

521
00:26:45,280 --> 00:26:48,520
Speaker 5: you with malicious websites, and we've just released identity theft

522
00:26:48,600 --> 00:26:51,920
Speaker 5: protection software as well, because that's a really important threat

523
00:26:51,960 --> 00:26:52,680
Speaker 5: these days.

524
00:26:52,800 --> 00:26:55,160
Speaker 4: We're talking about phones. There's lots and.

525
00:26:55,119 --> 00:26:59,679
Speaker 5: Lots of people these days who, like the kids, are

526
00:26:59,720 --> 00:27:02,520
Speaker 5: using phones in very differently than the way that you

527
00:27:02,640 --> 00:27:05,000
Speaker 5: or I might use laptops or desktop computers, and they

528
00:27:05,000 --> 00:27:07,000
Speaker 5: don't have as much data stored on there, and the

529
00:27:07,040 --> 00:27:09,720
Speaker 5: big threat to them is actually to their identity, that

530
00:27:09,760 --> 00:27:11,679
Speaker 5: their identity is going to get stolen, that someone's going

531
00:27:11,720 --> 00:27:15,960
Speaker 5: to pretend to be them and use that as a

532
00:27:15,960 --> 00:27:20,640
Speaker 5: way of making money. So identity theft is a real problem,

533
00:27:21,119 --> 00:27:23,920
Speaker 5: and also we've just released a specialist software to help

534
00:27:23,960 --> 00:27:26,960
Speaker 5: you with that. Because as ever, you know, the threats

535
00:27:26,960 --> 00:27:29,240
Speaker 5: don't stand still, they evolve over time.

536
00:27:29,400 --> 00:27:32,560
Speaker 1: And explain quickly the difference. Like I know that malware

537
00:27:32,600 --> 00:27:34,639
Speaker 1: bites has for a long time had a free version

538
00:27:34,720 --> 00:27:36,679
Speaker 1: of what they do. What's the difference between the free

539
00:27:36,800 --> 00:27:39,000
Speaker 1: and a paid version? Like can I just start with

540
00:27:39,040 --> 00:27:40,120
Speaker 1: the free and be protected.

541
00:27:43,320 --> 00:27:44,360
Speaker 4: No, please don't do that.

542
00:27:44,520 --> 00:27:47,680
Speaker 5: So the free scanner there is to tell you if

543
00:27:47,720 --> 00:27:51,080
Speaker 5: you've got malware on your system, which is a very

544
00:27:51,160 --> 00:27:53,000
Speaker 5: useful thing to know. If you find yourself in this

545
00:27:53,080 --> 00:27:54,920
Speaker 5: situation that we were describing at the beginning. You know

546
00:27:55,040 --> 00:27:57,639
Speaker 5: your computer is running slowly or it's crashing very often.

547
00:27:57,800 --> 00:28:01,160
Speaker 5: You might want to run the free scanner to discover

548
00:28:01,440 --> 00:28:03,080
Speaker 5: if you've got malware on your system, but you know

549
00:28:03,119 --> 00:28:05,480
Speaker 5: the burglar is already in your house.

550
00:28:05,600 --> 00:28:06,400
Speaker 4: At that point.

551
00:28:08,000 --> 00:28:13,040
Speaker 5: Much better is to get the actual antivirus software, which

552
00:28:13,320 --> 00:28:16,200
Speaker 5: sits on your computer all the time as a kind

553
00:28:16,200 --> 00:28:20,000
Speaker 5: of guardian angel. And what it's doing is every time

554
00:28:20,040 --> 00:28:23,200
Speaker 5: your computer does something, it's kind of checking over your

555
00:28:23,200 --> 00:28:25,560
Speaker 5: shoulder and going right, is there any malware involved in

556
00:28:25,640 --> 00:28:27,800
Speaker 5: what you've just done? Have we seen anything? Have we

557
00:28:27,880 --> 00:28:30,800
Speaker 5: detected anything that we have seen before? Or is this

558
00:28:30,880 --> 00:28:33,239
Speaker 5: behaving in a way that looks like malware even if

559
00:28:33,240 --> 00:28:35,800
Speaker 5: we've never seen it before. Is this doing something that

560
00:28:35,840 --> 00:28:40,120
Speaker 5: looks suspicious? So it's obviously it's like in your home,

561
00:28:40,160 --> 00:28:42,400
Speaker 5: you know, it's much better to fit the locks to

562
00:28:42,480 --> 00:28:45,320
Speaker 5: your door and to your windows, and to fit the

563
00:28:45,320 --> 00:28:48,400
Speaker 5: CCTV and stop that burglar getting in in the first place,

564
00:28:48,800 --> 00:28:52,640
Speaker 5: than to try and detect if they're already in your house.

565
00:28:53,320 --> 00:28:57,720
Speaker 1: Understandable. Mark Stockley, Senior threat intelligence researcher at Malware Bites.

566
00:28:58,080 --> 00:28:59,640
Speaker 1: Thanks so much for joining me today. I think we've

567
00:28:59,640 --> 00:29:02,040
Speaker 1: got a lot of information about how this stuff gets

568
00:29:02,040 --> 00:29:05,440
Speaker 1: on our systems and how to avoid it. Appreciate it all, right,

569
00:29:05,640 --> 00:29:06,120
Speaker 1: y much.

570
00:29:05,960 --> 00:29:06,400
Speaker 7: For having me.

571
00:29:06,480 --> 00:29:09,120
Speaker 1: Coming up next, Triple eight Rich one O one eight

572
00:29:09,200 --> 00:29:12,960
Speaker 1: eight eight seven four to two four one zero one.

573
00:29:13,240 --> 00:29:17,240
Speaker 1: I'm going to talk about Super Mario Brothers. Wonder why

574
00:29:17,280 --> 00:29:23,760
Speaker 1: I'm loving this game so much. Welcome back to rich

575
00:29:23,840 --> 00:29:27,880
Speaker 1: on Tech. Rich Demiro here hanging out with you, talking technology.

576
00:29:28,040 --> 00:29:31,680
Speaker 1: Triple eight Rich one O one eight eight eight seven

577
00:29:31,760 --> 00:29:35,960
Speaker 1: four to two four one zero one. The website is

578
00:29:36,320 --> 00:29:40,200
Speaker 1: richon Tech dot tv. You can also email me right there,

579
00:29:40,640 --> 00:29:43,760
Speaker 1: and you can find me on social media at rich

580
00:29:43,840 --> 00:29:48,880
Speaker 1: on Tech. Let's go to Melody in Carlsbad. Melody You're

581
00:29:48,880 --> 00:29:49,680
Speaker 1: on with rich.

582
00:29:50,600 --> 00:29:56,800
Speaker 8: Hi Rich Listen about oh, probably nine months ago, I

583
00:29:57,000 --> 00:30:00,880
Speaker 8: received a noticed from the post office that I had

584
00:30:00,920 --> 00:30:05,080
Speaker 8: a registered letter. I went there and the registered letter

585
00:30:05,360 --> 00:30:09,120
Speaker 8: was from geek Squad telling me that I needed to

586
00:30:09,160 --> 00:30:13,240
Speaker 8: renew my account. Well, I thought that was really odd

587
00:30:13,280 --> 00:30:17,040
Speaker 8: that they anybody would be sending me a registered letter.

588
00:30:18,000 --> 00:30:20,120
Speaker 8: I thought it was a scam. I checked it out,

589
00:30:20,160 --> 00:30:22,760
Speaker 8: and of course it was a scam, so I did

590
00:30:22,840 --> 00:30:29,280
Speaker 8: nothing with it. Then, about a month ago, I got

591
00:30:29,320 --> 00:30:34,560
Speaker 8: an email from the geek Squad saying I needed alerting

592
00:30:34,640 --> 00:30:38,840
Speaker 8: me that my account was going to expire and I

593
00:30:38,960 --> 00:30:43,360
Speaker 8: needed to renew it. Well, I ignored that because I

594
00:30:43,440 --> 00:30:46,840
Speaker 8: knew the Geek Squad that it was a scam. I

595
00:30:46,920 --> 00:30:50,240
Speaker 8: don't have an account with geek Squad. I've never done

596
00:30:50,280 --> 00:30:55,960
Speaker 8: any business with Geek Squad, so then I ignored the email.

597
00:30:57,680 --> 00:31:01,920
Speaker 8: A few days ago, I get an email from an

598
00:31:02,040 --> 00:31:09,520
Speaker 8: unknown person advising me that my account has been restored

599
00:31:09,920 --> 00:31:16,040
Speaker 8: or renewed and for a charge of I think it

600
00:31:16,120 --> 00:31:22,320
Speaker 8: was like two hundred bucks one ninety nine. Well, I

601
00:31:22,320 --> 00:31:26,320
Speaker 8: I didn't do anything, you know, I haven't taken any

602
00:31:26,440 --> 00:31:31,600
Speaker 8: action on that. But I'm wondering what do I do? Yeah,

603
00:31:32,640 --> 00:31:34,640
Speaker 8: the only thing I can think of is to keep

604
00:31:34,720 --> 00:31:40,080
Speaker 8: monitoring my credit card accounts. But I can't, you know,

605
00:31:40,240 --> 00:31:42,600
Speaker 8: unless they have I don't know if they have any

606
00:31:42,600 --> 00:31:44,280
Speaker 8: of my credit card information.

607
00:31:44,640 --> 00:31:47,000
Speaker 1: Okay, this is I'm glad you brought this up melody,

608
00:31:47,040 --> 00:31:50,240
Speaker 1: because this is happening a lot, a lot, a lot,

609
00:31:50,760 --> 00:31:55,240
Speaker 1: and it is I'm seeing two of the major scams

610
00:31:55,240 --> 00:31:57,880
Speaker 1: out there. One involves a geek Squad, the other involves

611
00:31:57,960 --> 00:32:02,000
Speaker 1: Norton Anti virus. And so it happens exactly like you're saying.

612
00:32:02,440 --> 00:32:06,120
Speaker 1: You get an email that says, here's an invoice for

613
00:32:06,200 --> 00:32:11,160
Speaker 1: your geek Squad service renewal, and it's some ungodly amount,

614
00:32:11,200 --> 00:32:13,400
Speaker 1: you know, three hundred ninety eight dollars for the year,

615
00:32:13,440 --> 00:32:16,240
Speaker 1: two hundred ninety eight dollars, whatever it is. And it

616
00:32:16,280 --> 00:32:19,760
Speaker 1: says this will be charged, you know, in the next

617
00:32:20,000 --> 00:32:25,680
Speaker 1: week unless you call this number. And so you call

618
00:32:25,720 --> 00:32:27,800
Speaker 1: this number. I'm actually looking at one right now. Okay,

619
00:32:27,880 --> 00:32:31,680
Speaker 1: says geek Squad protect your tech. It's time for renewal

620
00:32:32,200 --> 00:32:35,800
Speaker 1: order ID product geek Squad five year personal home membership

621
00:32:35,840 --> 00:32:38,440
Speaker 1: customer information that has all your data on there, including

622
00:32:38,440 --> 00:32:40,840
Speaker 1: your name and your email address, and it says we're

623
00:32:40,880 --> 00:32:43,560
Speaker 1: ready to help whenever you need us, call us at

624
00:32:43,600 --> 00:32:47,280
Speaker 1: this phone number. And so what's happening is they want

625
00:32:47,360 --> 00:32:49,920
Speaker 1: you to see this email and say, wait a second,

626
00:32:50,000 --> 00:32:52,800
Speaker 1: I didn't subscribe to geek Squad. And you call that

627
00:32:52,920 --> 00:32:57,320
Speaker 1: number and that's when the actual scam takes place, because

628
00:32:57,360 --> 00:33:00,240
Speaker 1: you think that you're confirming your credit card number or

629
00:33:00,240 --> 00:33:04,400
Speaker 1: getting this charge reversed, and they're actually collecting that information

630
00:33:04,480 --> 00:33:06,640
Speaker 1: from you. This has nothing to do with the Geek Squad.

631
00:33:06,920 --> 00:33:09,800
Speaker 1: They're just using the Geek Squad's good name to get

632
00:33:09,840 --> 00:33:13,880
Speaker 1: your information and to try to charge you. So, Melody,

633
00:33:13,920 --> 00:33:15,680
Speaker 1: I know this is happening to you, and you're getting

634
00:33:15,720 --> 00:33:18,760
Speaker 1: these letters in the mail and these emails, and you know,

635
00:33:18,800 --> 00:33:21,160
Speaker 1: could even be a phone call. But the best thing

636
00:33:21,160 --> 00:33:23,840
Speaker 1: you can do is, like you said, monitor your credit

637
00:33:23,880 --> 00:33:26,960
Speaker 1: card for any real charges that may come about, which

638
00:33:27,000 --> 00:33:30,360
Speaker 1: there's probably not going to be any, and just keep

639
00:33:30,440 --> 00:33:34,200
Speaker 1: deleting these emails, don't don't unsubscribe to them, don't call

640
00:33:34,240 --> 00:33:37,120
Speaker 1: the phone number that's inside these emails. This is something

641
00:33:37,160 --> 00:33:39,680
Speaker 1: that I'm seeing on a daily basis. I'm getting these

642
00:33:39,680 --> 00:33:42,560
Speaker 1: emails and so it's coming. Like I said, the Geek

643
00:33:42,560 --> 00:33:45,520
Speaker 1: Squad and Norton are two of the biggest because those

644
00:33:45,560 --> 00:33:47,720
Speaker 1: are two of the biggest brand names out there. So

645
00:33:47,800 --> 00:33:50,560
Speaker 1: that's what's happening, Melody, you could safely ignore them. I'm

646
00:33:50,560 --> 00:33:53,320
Speaker 1: glad you brought it up so that people can't avoid this.

647
00:33:53,480 --> 00:33:56,040
Speaker 1: Thanks so much for the call today, triple A Rich

648
00:33:56,080 --> 00:33:58,800
Speaker 1: one oh one eight eight eight seven four to two

649
00:33:59,280 --> 00:34:04,080
Speaker 1: four one zero one. Mark is in one Netca, California. Mark,

650
00:34:04,120 --> 00:34:04,959
Speaker 1: you're on with Rich?

651
00:34:05,160 --> 00:34:09,840
Speaker 9: Well, good aftern answer. I generally speaking, I'm always researching

652
00:34:09,880 --> 00:34:12,400
Speaker 9: and looking at different things, and I may go to

653
00:34:12,480 --> 00:34:14,920
Speaker 9: a website I don't have time to look at at

654
00:34:14,920 --> 00:34:17,840
Speaker 9: that point of time, so I'll drag down one of

655
00:34:17,880 --> 00:34:20,000
Speaker 9: the urals to the desktop. I have so many things

656
00:34:20,000 --> 00:34:22,560
Speaker 9: on my desktop here, but I pulled down a couple

657
00:34:22,760 --> 00:34:28,279
Speaker 9: of articles or stories from Twitter months ago, and I

658
00:34:28,400 --> 00:34:30,480
Speaker 9: pulled it down to the desktop so I could go

659
00:34:30,520 --> 00:34:32,319
Speaker 9: back to it later. And now I can't get rid

660
00:34:32,360 --> 00:34:34,799
Speaker 9: of them. They won't delete. They won't even move off

661
00:34:34,840 --> 00:34:37,920
Speaker 9: of the position that they're in. I might be able

662
00:34:37,920 --> 00:34:40,720
Speaker 9: to move around a little bit, but it will not delete.

663
00:34:40,800 --> 00:34:44,319
Speaker 9: It will not allow me to watch it and then

664
00:34:44,760 --> 00:34:48,280
Speaker 9: get rid of it. And it's bad enough with YouTube

665
00:34:48,360 --> 00:34:51,919
Speaker 9: not let me on talking about malware bytes. They won't

666
00:34:51,920 --> 00:34:54,120
Speaker 9: even allow mailware bytes. So I'm kind of at.

667
00:34:54,040 --> 00:34:58,120
Speaker 1: A what kind of computer is this laptop?

668
00:34:58,200 --> 00:34:59,480
Speaker 9: That's you know, Windows?

669
00:34:59,560 --> 00:35:03,520
Speaker 1: Okay, so Windows? So on a Windows computer? The best

670
00:35:03,520 --> 00:35:06,279
Speaker 1: way to delete these things? Obviously, you can drag them

671
00:35:06,280 --> 00:35:08,120
Speaker 1: to the trash can. If it's a you know, if

672
00:35:08,120 --> 00:35:11,480
Speaker 1: it's a quick shortcut to a URL or any icon

673
00:35:11,520 --> 00:35:14,520
Speaker 1: that's on your desktop. The main ways to delete these

674
00:35:14,520 --> 00:35:17,160
Speaker 1: things are to drag them to the trash so you

675
00:35:17,160 --> 00:35:19,040
Speaker 1: can just pick one up and drag it to the trash.

676
00:35:19,160 --> 00:35:21,560
Speaker 1: And of course I assume you've tried to do that,

677
00:35:21,719 --> 00:35:24,360
Speaker 1: because you're saying that this is not working. So the

678
00:35:24,440 --> 00:35:27,160
Speaker 1: second way to try to get rid of these URLs

679
00:35:27,160 --> 00:35:30,240
Speaker 1: on your desktop is to select one and then press

680
00:35:30,480 --> 00:35:33,640
Speaker 1: shift and the delete key at the same time. So

681
00:35:33,760 --> 00:35:36,960
Speaker 1: shift and delete to get rid of this. And it

682
00:35:37,040 --> 00:35:38,719
Speaker 1: says I'm trying this right now. It says, are you

683
00:35:38,800 --> 00:35:41,160
Speaker 1: sure you want to permanently delete this item? I press yes,

684
00:35:41,600 --> 00:35:44,719
Speaker 1: and my computer is saying access denied. And so this

685
00:35:44,880 --> 00:35:47,439
Speaker 1: may be what you're coming up against. You may need

686
00:35:47,480 --> 00:35:51,040
Speaker 1: to log in as an administrator to do this, because

687
00:35:51,040 --> 00:35:54,680
Speaker 1: sometimes it does try to protect you from certain operations

688
00:35:54,680 --> 00:35:57,759
Speaker 1: on your computer that could have negative effects. And so

689
00:35:57,800 --> 00:36:00,080
Speaker 1: if you are not the owner of that computer, or

690
00:36:00,120 --> 00:36:02,440
Speaker 1: if you're on like a guest account, you're not the administrator,

691
00:36:02,480 --> 00:36:05,120
Speaker 1: you may have to do that. If that's not working

692
00:36:05,160 --> 00:36:09,080
Speaker 1: for you, you may want to try restarting your computer and

693
00:36:09,120 --> 00:36:11,520
Speaker 1: then doing it, because sometimes these things are a little

694
00:36:11,520 --> 00:36:13,960
Speaker 1: bit stickier than they should be and a good restart

695
00:36:14,000 --> 00:36:15,799
Speaker 1: will help that. But try the shift delete. I think

696
00:36:15,840 --> 00:36:18,759
Speaker 1: that'll really help. Mark and let me know. Email me

697
00:36:18,800 --> 00:36:23,040
Speaker 1: on the website. Richon Tech dot tv coming up more

698
00:36:23,080 --> 00:36:25,680
Speaker 1: of your calls. Plus we'll talk Mario, the latest game

699
00:36:25,719 --> 00:36:28,640
Speaker 1: that everyone loves, including myself. This is rich on Tech.

700
00:36:30,800 --> 00:36:33,960
Speaker 1: What's going on? Welcome back to rich on Tech. Rich

701
00:36:34,000 --> 00:36:37,160
Speaker 1: Demiro here hanging out with you, talking technology. Hope you're

702
00:36:37,200 --> 00:36:41,280
Speaker 1: having a fantastic day. Phone lines are open at triple

703
00:36:41,320 --> 00:36:44,919
Speaker 1: eight rich one O one eight eight eight seven four

704
00:36:44,880 --> 00:36:48,080
Speaker 1: to two four one zero one is the phone number.

705
00:36:48,840 --> 00:36:53,760
Speaker 1: We're going to talk about Cruise pausing its driverless car operations.

706
00:36:54,640 --> 00:36:56,680
Speaker 1: We're going to talk about phishing and malware. A new

707
00:36:56,719 --> 00:36:59,200
Speaker 1: report says that this stuff is up. So if you

708
00:36:59,239 --> 00:37:02,239
Speaker 1: think that it can't happened to you, think again, it

709
00:37:02,360 --> 00:37:05,080
Speaker 1: can and it will. We're gonna talk about Mario. It's

710
00:37:05,120 --> 00:37:09,440
Speaker 1: a fun new game, Super Mario. Brothers wonder this is

711
00:37:09,480 --> 00:37:11,960
Speaker 1: a great game. My brother actually texted we've got a

712
00:37:12,000 --> 00:37:15,240
Speaker 1: little group chat with a family, and my brother posted

713
00:37:15,280 --> 00:37:17,200
Speaker 1: a picture of his Nintendo switch and I said, let

714
00:37:17,200 --> 00:37:20,919
Speaker 1: me guess, you must be playing Super Mario Brothers. Wonder

715
00:37:20,920 --> 00:37:22,840
Speaker 1: He said, yeah, how'd you know, I said, because everyone's

716
00:37:22,840 --> 00:37:26,440
Speaker 1: playing it. This is such a fun game. My name

717
00:37:26,480 --> 00:37:29,279
Speaker 1: is rich Demiro. You're listening to rich on Tech website,

718
00:37:29,440 --> 00:37:34,879
Speaker 1: rich on Tech dot TV, and of course online at

719
00:37:34,960 --> 00:37:36,719
Speaker 1: rich on Tech. That's a lot of rich on Tech.

720
00:37:37,560 --> 00:37:39,839
Speaker 1: So let me tell you about this Nintendo game. This

721
00:37:39,920 --> 00:37:43,960
Speaker 1: is the first two D side scrolling Mario Brothers game

722
00:37:44,040 --> 00:37:47,040
Speaker 1: in over ten years. This launched for the Nintendo Switch.

723
00:37:47,239 --> 00:37:49,240
Speaker 1: Mentioned it on the show last weekend, but I hadn't

724
00:37:49,239 --> 00:37:51,839
Speaker 1: had a chance to play it just yet, and boy,

725
00:37:51,880 --> 00:37:54,080
Speaker 1: when I got a chance to play, it was fun.

726
00:37:54,760 --> 00:37:56,560
Speaker 1: My nine year old and I were fighting over who

727
00:37:56,600 --> 00:37:59,200
Speaker 1: got to play next because it was just It's one

728
00:37:59,239 --> 00:38:02,080
Speaker 1: of those games that you pick up and there's almost

729
00:38:02,120 --> 00:38:04,759
Speaker 1: no learning curve, right, you just know how to play

730
00:38:04,760 --> 00:38:08,120
Speaker 1: it instinctively. So if you played the original Mario Brothers,

731
00:38:08,239 --> 00:38:10,320
Speaker 1: or if you're looking for a gift this holiday season,

732
00:38:10,560 --> 00:38:12,640
Speaker 1: or I don't know, I just have a feeling that

733
00:38:12,800 --> 00:38:15,920
Speaker 1: over the holidays, Thanksgiving, Christmas and all throughout, you know,

734
00:38:15,920 --> 00:38:18,880
Speaker 1: through the end of the year, no matter what you're celebrating,

735
00:38:19,200 --> 00:38:21,000
Speaker 1: people are going to be getting this as a gift.

736
00:38:21,360 --> 00:38:23,440
Speaker 1: The kids are gonna start playing it, and the parents

737
00:38:23,520 --> 00:38:24,880
Speaker 1: or the adults are going to, wait a second, I

738
00:38:24,920 --> 00:38:27,200
Speaker 1: want to play that because it just looks fun and

739
00:38:27,239 --> 00:38:29,080
Speaker 1: it looks easy. I don't know if you've tried to

740
00:38:29,120 --> 00:38:31,040
Speaker 1: play one of these video games these days, but you know,

741
00:38:31,080 --> 00:38:35,319
Speaker 1: there's like fifteen different controller settings, fifteen different buttons on

742
00:38:35,360 --> 00:38:37,640
Speaker 1: that thing. And it's not for the faint of heart.

743
00:38:37,680 --> 00:38:39,479
Speaker 1: Like you need to know how to play video games

744
00:38:39,520 --> 00:38:42,000
Speaker 1: for most of today's games, this one you do not.

745
00:38:42,680 --> 00:38:45,880
Speaker 1: It's got fun power ups like elephant fruit, which turns

746
00:38:46,000 --> 00:38:48,440
Speaker 1: Mario into an elephant with like a horn or what

747
00:38:48,440 --> 00:38:50,759
Speaker 1: do they call it, not a horn, elephant nose, like

748
00:38:50,800 --> 00:38:54,719
Speaker 1: a long elephant nose, a trunk, Thank you, Bobo. Then

749
00:38:54,719 --> 00:38:57,160
Speaker 1: they've got these wonder flowers that trigger effects.

750
00:38:57,160 --> 00:38:57,239
Speaker 7: Now.

751
00:38:57,280 --> 00:38:59,960
Speaker 1: I don't know what these designers over in Japan were

752
00:39:01,000 --> 00:39:04,640
Speaker 1: we're enjoying while they made this game, but those wonderflowers

753
00:39:04,680 --> 00:39:07,080
Speaker 1: are a little you know, I guess all video games

754
00:39:07,120 --> 00:39:09,680
Speaker 1: are kind of weird like that, right. There's up to

755
00:39:09,719 --> 00:39:13,799
Speaker 1: four players locally and twelve players online, so that's kind

756
00:39:13,800 --> 00:39:18,240
Speaker 1: of fun. The game is sixty dollars and This is gosh,

757
00:39:18,320 --> 00:39:21,240
Speaker 1: it's been thirty years since the launch of the original

758
00:39:21,239 --> 00:39:24,600
Speaker 1: Super Mario Brothers game on nes want to date yourself.

759
00:39:24,840 --> 00:39:28,160
Speaker 1: There you go, thirty years. So again, Super Mario Brothers.

760
00:39:28,560 --> 00:39:30,960
Speaker 1: Wonder if you're looking for a gift this holiday season,

761
00:39:30,960 --> 00:39:33,759
Speaker 1: I'm telling you this is the one to get. Kids

762
00:39:33,760 --> 00:39:35,920
Speaker 1: will love it, adults will love it, and I think

763
00:39:35,920 --> 00:39:37,719
Speaker 1: you're gonna have fun play in this game, So I

764
00:39:37,760 --> 00:39:43,640
Speaker 1: am that's for sure. Cruz this is the driverless taxi service.

765
00:39:43,880 --> 00:39:47,160
Speaker 1: This is the company owned by GM General Motors. They

766
00:39:47,400 --> 00:39:52,239
Speaker 1: have operations in I know it's in San Francisco. I

767
00:39:52,360 --> 00:39:56,320
Speaker 1: believe it's in Phoenix and also Austin, and so Cruz

768
00:39:56,400 --> 00:40:00,960
Speaker 1: has paused its driverless car operations after this issue they

769
00:40:00,960 --> 00:40:05,040
Speaker 1: had in California, and the issue was a pedestrian was

770
00:40:05,120 --> 00:40:08,640
Speaker 1: hit by a human driver and thrown into the path

771
00:40:08,719 --> 00:40:12,439
Speaker 1: of one of these autonomous cruise cars. So the car

772
00:40:12,520 --> 00:40:15,080
Speaker 1: did not actually well, it ended up hitting the person,

773
00:40:15,840 --> 00:40:18,719
Speaker 1: but the car or the person was originally hit by

774
00:40:18,719 --> 00:40:22,000
Speaker 1: a human driver and that human driver fled the scene,

775
00:40:22,040 --> 00:40:23,880
Speaker 1: by the way, so they're still looking for that driver.

776
00:40:24,560 --> 00:40:28,040
Speaker 1: But what happened was the human hit the person in

777
00:40:28,080 --> 00:40:31,400
Speaker 1: the crosswalk. The person was thrown into the path of

778
00:40:31,440 --> 00:40:35,759
Speaker 1: this Cruise driverless car, the driverless car, and this is

779
00:40:35,920 --> 00:40:39,760
Speaker 1: kind of the sad part is it kind of dragged

780
00:40:39,760 --> 00:40:43,239
Speaker 1: the person a couple of feet while trying to pull over,

781
00:40:43,960 --> 00:40:46,360
Speaker 1: and I know, it's just like thinking about this is like,

782
00:40:46,480 --> 00:40:53,280
Speaker 1: oh gosh. Now where the trouble started is apparently Cruise

783
00:40:53,400 --> 00:40:56,839
Speaker 1: did not exactly tell the DMV everything they knew about

784
00:40:56,880 --> 00:40:59,759
Speaker 1: this accident. And I guess there was some videotape that

785
00:40:59,800 --> 00:41:02,680
Speaker 1: they didn't show until they were asked, like, hey, where's

786
00:41:02,680 --> 00:41:06,879
Speaker 1: this tape, And so that's where the issue lies. I mean, look,

787
00:41:06,920 --> 00:41:11,040
Speaker 1: these self driving cars are learning, and Cruise is arguing that, look,

788
00:41:11,160 --> 00:41:13,000
Speaker 1: you know, there are things that could have done better.

789
00:41:13,360 --> 00:41:16,200
Speaker 1: But at the same time, the issue with the DMV

790
00:41:16,360 --> 00:41:18,480
Speaker 1: stem from the fact that Cruz was not one hundred

791
00:41:18,520 --> 00:41:22,600
Speaker 1: percent forthcoming about everything it knew about this accident. And

792
00:41:22,680 --> 00:41:26,799
Speaker 1: so the DMV immediately suspended their license for doing these

793
00:41:26,800 --> 00:41:30,440
Speaker 1: self driving cars in California, and Cruise to took it

794
00:41:30,480 --> 00:41:32,120
Speaker 1: a step further after that and said, you know what,

795
00:41:32,640 --> 00:41:34,239
Speaker 1: We're going to pause a little bit here. We're going

796
00:41:34,280 --> 00:41:36,600
Speaker 1: to stop our self driving cars everywhere in all of

797
00:41:36,600 --> 00:41:40,440
Speaker 1: our markets, just to kind of rethink, refocus, and figure

798
00:41:40,440 --> 00:41:42,160
Speaker 1: out what went wrong here and how we can make

799
00:41:42,160 --> 00:41:44,520
Speaker 1: sure this never can happen again. Now, I think at

800
00:41:44,520 --> 00:41:47,239
Speaker 1: the end of the day, the human is still the

801
00:41:47,280 --> 00:41:50,759
Speaker 1: most at fault here because the human hit the other

802
00:41:50,920 --> 00:41:53,880
Speaker 1: human and drove off, and they did it on purpose

803
00:41:53,880 --> 00:41:56,560
Speaker 1: because they're probably scared. Who knows, they could have been drinking.

804
00:41:56,600 --> 00:41:59,560
Speaker 1: Who knows what happened there. But you know, it's just

805
00:41:59,640 --> 00:42:01,920
Speaker 1: one of these situations where no matter how you slice it,

806
00:42:01,920 --> 00:42:04,960
Speaker 1: it is not good. And you could say, Okay, well,

807
00:42:04,960 --> 00:42:07,200
Speaker 1: we should never have driverless cars, we should never have

808
00:42:07,640 --> 00:42:09,960
Speaker 1: self driving cars. I don't think that's going to be

809
00:42:09,960 --> 00:42:12,799
Speaker 1: the reality in the future. No matter what, we are

810
00:42:12,840 --> 00:42:15,319
Speaker 1: going to have self driving cars. It's going to be

811
00:42:15,360 --> 00:42:17,960
Speaker 1: a part of our lives. And I think in many cases,

812
00:42:18,000 --> 00:42:20,960
Speaker 1: these self driving cars are probably safer than human drivers.

813
00:42:21,360 --> 00:42:24,560
Speaker 1: Humans are human. They get behind the wheel after drinking,

814
00:42:24,640 --> 00:42:29,640
Speaker 1: after taking drugs, after you know, they don't feel right mentally, physically.

815
00:42:29,719 --> 00:42:31,919
Speaker 1: There are so many things that can happen with a car.

816
00:42:32,000 --> 00:42:36,080
Speaker 1: A car is a piece of machinery and we're just human.

817
00:42:36,120 --> 00:42:39,120
Speaker 1: We're just operating this machinery, and so many things can

818
00:42:39,160 --> 00:42:41,600
Speaker 1: go wrong. And I'm not saying the driverless cars are perfect.

819
00:42:41,600 --> 00:42:44,759
Speaker 1: They're just software and machinery and they're still learning and

820
00:42:44,760 --> 00:42:46,960
Speaker 1: they're still figuring out. But I think the reaction times

821
00:42:46,960 --> 00:42:49,440
Speaker 1: are quicker, the way that they react to things are

822
00:42:49,480 --> 00:42:52,520
Speaker 1: probably better in many ways than humans can do it.

823
00:42:53,280 --> 00:42:56,240
Speaker 1: But again, this is all evolving. Humans have been driving

824
00:42:56,239 --> 00:42:59,160
Speaker 1: for a long time, driverless cars not so much. So.

825
00:42:59,360 --> 00:43:02,680
Speaker 1: At the end of the day, Cruise pausing operations in

826
00:43:02,760 --> 00:43:06,279
Speaker 1: all of its markets. Waimo still operates here in Los

827
00:43:06,320 --> 00:43:09,000
Speaker 1: Angeles and in other cities, and I think it's not

828
00:43:09,040 --> 00:43:10,680
Speaker 1: the last time we're gonna hear about stuff like this.

829
00:43:10,920 --> 00:43:13,719
Speaker 1: These driverless cars are becoming a bigger and bigger force

830
00:43:13,800 --> 00:43:17,440
Speaker 1: because why, money is at stake. There's money to be made,

831
00:43:17,920 --> 00:43:21,719
Speaker 1: there's efficiencies, and there's a lot of money backing these

832
00:43:21,800 --> 00:43:26,719
Speaker 1: driverless car operations. So again, very sad what happened in

833
00:43:26,800 --> 00:43:29,480
Speaker 1: this specific instance, but I think Cruise is doing the

834
00:43:29,560 --> 00:43:31,640
Speaker 1: right thing by saying, you know, let's pause for a

835
00:43:31,640 --> 00:43:34,600
Speaker 1: little bit, let's figure out what's going to happen in

836
00:43:34,640 --> 00:43:36,880
Speaker 1: the future with these kind of events, and let's make

837
00:43:36,920 --> 00:43:38,759
Speaker 1: sure that never happens again. The car should have just

838
00:43:38,800 --> 00:43:41,040
Speaker 1: come to a complete stop, right if you have a

839
00:43:41,120 --> 00:43:44,040
Speaker 1: human that's stuck underneath your car, you don't keep moving.

840
00:43:44,719 --> 00:43:47,759
Speaker 1: And the car didn't do that. It moved because it

841
00:43:47,800 --> 00:43:49,759
Speaker 1: was programmed to do that. It was programmed to do

842
00:43:49,960 --> 00:43:53,160
Speaker 1: a procedure where it would pull over until it was safe.

843
00:43:53,200 --> 00:43:55,560
Speaker 1: In fact, in California, I guess there are laws that

844
00:43:55,600 --> 00:43:58,840
Speaker 1: say you have to pull over after an accident, you know,

845
00:43:58,920 --> 00:44:02,160
Speaker 1: to ensure the safe of other people, but not when

846
00:44:02,160 --> 00:44:06,200
Speaker 1: that puts a human at risk. So we'll continue to

847
00:44:06,200 --> 00:44:09,560
Speaker 1: watch that story see what happens with that. Let's talk

848
00:44:09,600 --> 00:44:12,160
Speaker 1: more about phishing and malware, because we had a guest

849
00:44:12,239 --> 00:44:15,319
Speaker 1: earlier on the show talking about malware, how to identify it,

850
00:44:15,400 --> 00:44:18,200
Speaker 1: how to avoid it. But this is a report from

851
00:44:18,320 --> 00:44:21,640
Speaker 1: vade secure. I guess, of course they probably try to

852
00:44:21,719 --> 00:44:24,880
Speaker 1: keep people safe from malware and phishing. Q three twenty

853
00:44:24,920 --> 00:44:28,239
Speaker 1: twenty three, phishing volumes increased one hundred and seventy three

854
00:44:28,280 --> 00:44:31,839
Speaker 1: percent compared to previous quarter. Four hundred and ninety three

855
00:44:31,880 --> 00:44:36,600
Speaker 1: million emails were phishing. Malware volume increased one hundred and

856
00:44:36,640 --> 00:44:38,960
Speaker 1: ten percent quarter over quarter, hitting one hundred and twenty

857
00:44:38,960 --> 00:44:43,200
Speaker 1: five million emails. August the most active month for phishing,

858
00:44:43,920 --> 00:44:47,360
Speaker 1: two hundred and seven million fishing emails were sent September

859
00:44:47,560 --> 00:44:52,400
Speaker 1: highest for malware forty five million malware threats. Top impersonated brands.

860
00:44:52,440 --> 00:44:55,080
Speaker 1: If you get an email from Facebook or Microsoft, be

861
00:44:55,239 --> 00:44:58,640
Speaker 1: on guard. Those are the two most impersonated brands. We

862
00:44:58,680 --> 00:45:01,399
Speaker 1: talked about geek Squad earlier. Why do they impersonate these

863
00:45:01,440 --> 00:45:04,520
Speaker 1: brands because they're popular. A lot of people get legitimate

864
00:45:04,560 --> 00:45:07,879
Speaker 1: emails from Microsoft and Facebook on a daily basis, So

865
00:45:07,960 --> 00:45:10,040
Speaker 1: these scammers try to mix in a few that are

866
00:45:10,080 --> 00:45:13,040
Speaker 1: fake and they catch you off guard. And so when

867
00:45:13,080 --> 00:45:15,520
Speaker 1: Facebook says, hey, did you just log in on this

868
00:45:15,360 --> 00:45:20,440
Speaker 1: on this device from Croatia and you go no, and okay,

869
00:45:20,440 --> 00:45:22,759
Speaker 1: here click here to fix that, and you click there,

870
00:45:22,800 --> 00:45:25,160
Speaker 1: you log in without thinking, and now you've just been hacked.

871
00:45:26,040 --> 00:45:30,080
Speaker 1: Let's see, financial services saw the most phishing URLs, while

872
00:45:30,120 --> 00:45:34,719
Speaker 1: government fishing increased almost three hundred percent. Number one impersonator

873
00:45:34,800 --> 00:45:38,640
Speaker 1: for phishing URLs Bank of America. That's what they're impersonating

874
00:45:38,640 --> 00:45:41,360
Speaker 1: the most. Why because Bank of America is a huge bank,

875
00:45:42,200 --> 00:45:44,040
Speaker 1: one of the top banks here in the US, if

876
00:45:44,080 --> 00:45:48,640
Speaker 1: not the top bank. Phishing URLs impersonating Bank of America

877
00:45:48,880 --> 00:45:52,000
Speaker 1: jumped eight hundred and seventy three percent quarter over quarter.

878
00:45:53,080 --> 00:45:56,320
Speaker 1: Let's see what else Microsoft three sixty five key phishing

879
00:45:56,360 --> 00:45:59,640
Speaker 1: target and the new way they're fishing is with QR codes.

880
00:46:00,000 --> 00:46:02,600
Speaker 1: They send you a QR code through your email and say, hey,

881
00:46:03,480 --> 00:46:06,440
Speaker 1: log in securely by scanning this code with your phone.

882
00:46:07,040 --> 00:46:08,799
Speaker 1: And you may be saying, rich, why would I ever

883
00:46:08,840 --> 00:46:11,160
Speaker 1: do that? Come on, this is like a no brainer.

884
00:46:11,200 --> 00:46:14,240
Speaker 1: Help people do it. And again it's all about catching

885
00:46:14,239 --> 00:46:15,680
Speaker 1: you off guard, because what do you have to do

886
00:46:15,680 --> 00:46:18,160
Speaker 1: in real life? You have to scan sometimes a QR

887
00:46:18,239 --> 00:46:23,279
Speaker 1: code to do something. Instagram copyright infringement scams continue to

888
00:46:23,320 --> 00:46:26,759
Speaker 1: target users. I get these probably on a daily basis. Hey,

889
00:46:26,800 --> 00:46:31,719
Speaker 1: your piece of content on Instagram it's illegal, it's copyright infringement.

890
00:46:32,160 --> 00:46:35,600
Speaker 1: Click this link to verify your account, make sure everything's okay.

891
00:46:36,320 --> 00:46:39,520
Speaker 1: And again people get those. I've gotten those for real

892
00:46:39,680 --> 00:46:42,400
Speaker 1: where it says the music you used in your Instagram

893
00:46:42,400 --> 00:46:45,319
Speaker 1: reel is copyrighted. We are going to take down that

894
00:46:45,480 --> 00:46:47,360
Speaker 1: piece of content or we're going to mute the music.

895
00:46:47,400 --> 00:46:51,160
Speaker 1: And so again, all of these phishing and malware things

896
00:46:51,160 --> 00:46:54,360
Speaker 1: they play, they put a twist on something we know

897
00:46:54,480 --> 00:46:57,000
Speaker 1: to be real, and that's how they get you. Email

898
00:46:57,080 --> 00:47:00,440
Speaker 1: continues to be the top initial infection vector for phishing

899
00:47:00,520 --> 00:47:04,719
Speaker 1: and malware. So beyond guard when you're on email, use

900
00:47:04,719 --> 00:47:08,319
Speaker 1: a program that helps kind of scan your email for

901
00:47:08,440 --> 00:47:10,480
Speaker 1: viruses and malware and all this stuff. But at the

902
00:47:10,560 --> 00:47:13,400
Speaker 1: end of the day, you are your best line of defense.

903
00:47:14,040 --> 00:47:16,360
Speaker 1: You get an email that seems too good to be true,

904
00:47:16,480 --> 00:47:21,240
Speaker 1: don't click it. You get a warning that they're gonna stop,

905
00:47:21,800 --> 00:47:24,160
Speaker 1: you know, I mean, you see it for everything. We're

906
00:47:24,200 --> 00:47:28,360
Speaker 1: gonna turn off your electricity, We're gonna the car warranty

907
00:47:28,400 --> 00:47:31,160
Speaker 1: on your on your car is gonna stop. Your Instagram

908
00:47:31,239 --> 00:47:34,200
Speaker 1: account is gonna be deactivated. Your Facebook account is gonna

909
00:47:34,200 --> 00:47:36,920
Speaker 1: be deactivated. Your bank account is going to be closed.

910
00:47:37,360 --> 00:47:40,560
Speaker 1: No one is closing these accounts by emailing you. I

911
00:47:40,600 --> 00:47:43,040
Speaker 1: can tell you that right now. Nobody is closing your

912
00:47:43,040 --> 00:47:45,880
Speaker 1: accounts by emailing you. When there is actually an issue,

913
00:47:45,880 --> 00:47:48,479
Speaker 1: and there's actually a problem, you will know for real.

914
00:47:48,880 --> 00:47:51,200
Speaker 1: They will send a message to your phone, they will

915
00:47:51,239 --> 00:47:53,719
Speaker 1: send you a notification. And ninety nine percent of the

916
00:47:53,719 --> 00:47:56,879
Speaker 1: time Facebook is not sitting there closing accounts, and when

917
00:47:56,880 --> 00:48:00,359
Speaker 1: they do, you'll know it. So just be aware. Again,

918
00:48:00,440 --> 00:48:06,440
Speaker 1: Phishing email activity is up, and it's because we're human.

919
00:48:07,040 --> 00:48:09,799
Speaker 1: We click these things and so you just have to

920
00:48:09,880 --> 00:48:13,360
Speaker 1: really be on guard about what you're clicking, what you're doing.

921
00:48:13,960 --> 00:48:16,319
Speaker 1: I can look at my inbox right now and see

922
00:48:16,360 --> 00:48:17,799
Speaker 1: a whole bunch of stuff that I'm just like, what

923
00:48:17,960 --> 00:48:21,919
Speaker 1: is this? Just be on guard, all right. Coming up next,

924
00:48:21,960 --> 00:48:23,960
Speaker 1: more of your calls at triple eight rich one O

925
00:48:24,040 --> 00:48:26,799
Speaker 1: one eight eight eight seven four to two four to

926
00:48:26,800 --> 00:48:30,720
Speaker 1: one zero one. We got emails too from richontech dot TV.

927
00:48:30,960 --> 00:48:33,480
Speaker 1: There's a email contact button you could send them there.

928
00:48:33,520 --> 00:48:35,560
Speaker 1: I'll read one of those coming up next. My name

929
00:48:35,600 --> 00:48:38,680
Speaker 1: is rich dmiro and you are listening to rich on Tech.

930
00:48:39,360 --> 00:48:44,880
Speaker 1: Welcome back to rich on Tech. Rich on tech dot

931
00:48:44,920 --> 00:48:47,920
Speaker 1: tv is the website. If you want to contact the show,

932
00:48:48,120 --> 00:48:52,560
Speaker 1: send your email there or call in eighty eight rich

933
00:48:52,640 --> 00:48:55,160
Speaker 1: one O one. That's eight eight eight seven four to

934
00:48:55,200 --> 00:48:59,720
Speaker 1: two four one zero one. Mike rode In on the website.

935
00:48:59,760 --> 00:49:02,280
Speaker 1: I have a set of bows Q forty five quiet

936
00:49:02,320 --> 00:49:06,400
Speaker 1: comfort noise canceling headphones. I'm having connectivity issues with my

937
00:49:06,520 --> 00:49:10,520
Speaker 1: Samsung S ten smartphone. I'm trying to connect with Bluetooth.

938
00:49:10,600 --> 00:49:13,760
Speaker 1: Sometimes it works, sometimes it does not. On my phone.

939
00:49:13,840 --> 00:49:16,000
Speaker 1: All my echo dots show up in the list, even

940
00:49:16,000 --> 00:49:19,080
Speaker 1: my TV, but not my headphones. Last night it played

941
00:49:19,120 --> 00:49:21,879
Speaker 1: somehow even though it never came up in the list.

942
00:49:22,160 --> 00:49:24,200
Speaker 1: Out of curiosity, I closed all the apps and it

943
00:49:24,280 --> 00:49:28,960
Speaker 1: was still playing help me Please in bold letters, Mike,

944
00:49:29,080 --> 00:49:31,840
Speaker 1: I think you need to do what's called a network

945
00:49:31,960 --> 00:49:35,759
Speaker 1: settings reset on this Samsung Galaxy S ten smartphone. It's

946
00:49:36,320 --> 00:49:39,799
Speaker 1: it's an older phone, so you've probably connected things over

947
00:49:39,800 --> 00:49:42,640
Speaker 1: the years to it, and something just doesn't seem to

948
00:49:42,680 --> 00:49:46,399
Speaker 1: be playing right. So what I'd recommend is doing what's

949
00:49:46,440 --> 00:49:48,759
Speaker 1: called a network settings reset. So you want to go

950
00:49:48,800 --> 00:49:51,279
Speaker 1: into your Samsung phone. You want to go into your

951
00:49:51,360 --> 00:49:53,759
Speaker 1: settings and let me get my phone here, so I

952
00:49:53,800 --> 00:49:56,520
Speaker 1: can do this with you. Y swipe down from the top.

953
00:49:56,600 --> 00:49:59,200
Speaker 1: There's a little gear icon in the upper right hand corner.

954
00:49:59,560 --> 00:50:02,160
Speaker 1: You tap that and then you'll be into your settings.

955
00:50:02,239 --> 00:50:04,600
Speaker 1: Now you scroll all the way down until it says

956
00:50:04,719 --> 00:50:08,560
Speaker 1: general Management, and then you scroll all the way down

957
00:50:08,600 --> 00:50:10,520
Speaker 1: again until it says reset.

958
00:50:10,560 --> 00:50:10,680
Speaker 3: Now.

959
00:50:10,719 --> 00:50:12,680
Speaker 1: I know it's scary because it says reset, so you

960
00:50:12,719 --> 00:50:15,560
Speaker 1: probably didn't want to click that, but you can tap

961
00:50:15,719 --> 00:50:18,799
Speaker 1: reset and then you get a bunch of reset options

962
00:50:19,280 --> 00:50:24,160
Speaker 1: reset all settings, reset network settings, reset accessibility settings, and

963
00:50:24,200 --> 00:50:26,319
Speaker 1: the one that you probably don't want to do is

964
00:50:26,680 --> 00:50:30,719
Speaker 1: factory data reset, So factory data reset means this will

965
00:50:30,719 --> 00:50:35,200
Speaker 1: bring your phone back to factory fresh finish. But if

966
00:50:35,239 --> 00:50:37,680
Speaker 1: you're having problems with your phone and you want to

967
00:50:37,719 --> 00:50:39,920
Speaker 1: reset something, maybe you change the setting and you just

968
00:50:39,960 --> 00:50:42,680
Speaker 1: can't remember which setting it was and it's just annoying you.

969
00:50:42,680 --> 00:50:46,759
Speaker 1: You can tap reset all Settings and it'll bring all settings, security,

970
00:50:46,840 --> 00:50:50,520
Speaker 1: language accounts, personal data, settings for download apps. That will

971
00:50:50,560 --> 00:50:54,880
Speaker 1: bring it all back to factory. Or you can do

972
00:50:55,040 --> 00:50:58,839
Speaker 1: reset Network settings and that will reset the Wi Fi,

973
00:50:59,040 --> 00:51:01,879
Speaker 1: the mobile data, and Bluetooth. That's the one I think

974
00:51:01,920 --> 00:51:04,200
Speaker 1: you should tap. And so once you tap that, it

975
00:51:04,239 --> 00:51:07,000
Speaker 1: will clear out all the Bluetooth devices, all the Wi

976
00:51:07,000 --> 00:51:10,080
Speaker 1: Fi devices, all the connected devices on that phone. Then

977
00:51:10,120 --> 00:51:13,279
Speaker 1: I would go in and I would repair the Bow's headphones,

978
00:51:13,360 --> 00:51:17,280
Speaker 1: and I think your connectivity issues will hopefully be solved.

979
00:51:18,200 --> 00:51:25,319
Speaker 1: Let's go to Mary Jane, Mary Jane, Mary Gene in Fallbrook, California.

980
00:51:25,360 --> 00:51:26,120
Speaker 1: You're on with Rich.

981
00:51:26,640 --> 00:51:30,319
Speaker 7: Oh, thank you so much for taking my call. I

982
00:51:30,400 --> 00:51:36,440
Speaker 7: have an old Apple six. It wasn't holding I loved it,

983
00:51:36,440 --> 00:51:39,440
Speaker 7: it wasn't holding a charge anymore. So I went to

984
00:51:39,480 --> 00:51:42,879
Speaker 7: your sponsor and I bought a new phone, and Wise,

985
00:51:42,960 --> 00:51:46,840
Speaker 7: the gentleman was transferring the information from one phone to

986
00:51:46,880 --> 00:51:50,560
Speaker 7: the other. He says, what's your security code number? I

987
00:51:50,600 --> 00:51:54,120
Speaker 7: don't know what he was talking about, don't I went

988
00:51:54,160 --> 00:51:57,279
Speaker 7: through some papers. I don't see anything in regard to that.

989
00:51:57,600 --> 00:52:01,080
Speaker 7: I wondered, what do I do now? Both phones are

990
00:52:01,320 --> 00:52:08,439
Speaker 7: inoperable and I don't know what security code it's not. Well,

991
00:52:08,480 --> 00:52:10,520
Speaker 7: I'm confused. I just don't know what to do.

992
00:52:10,960 --> 00:52:14,040
Speaker 1: Okay, So explain to me. You have an iPhone six?

993
00:52:14,520 --> 00:52:16,520
Speaker 1: That's your phone? Are they both in your possession?

994
00:52:17,200 --> 00:52:17,520
Speaker 7: Yes?

995
00:52:17,719 --> 00:52:20,239
Speaker 1: Okay? And you have a new iPhone. What did you

996
00:52:20,280 --> 00:52:21,200
Speaker 1: get a new iPhone?

997
00:52:21,560 --> 00:52:24,760
Speaker 7: Yeah? I just got a fifty. I got a new.

998
00:52:24,640 --> 00:52:26,000
Speaker 1: iPhone yet a fifteen.

999
00:52:27,080 --> 00:52:28,600
Speaker 7: I think they called it a fifty.

1000
00:52:29,120 --> 00:52:32,200
Speaker 1: Okay, Well the newest is a fifteen? Is the fifteen?

1001
00:52:32,280 --> 00:52:33,360
Speaker 1: So is it an iPhone?

1002
00:52:34,040 --> 00:52:34,239
Speaker 3: Yes?

1003
00:52:34,320 --> 00:52:37,200
Speaker 1: Okay? Great? So, and you're trying to transfer? Now who

1004
00:52:37,200 --> 00:52:39,160
Speaker 1: are you talking to that's asking for the code?

1005
00:52:39,800 --> 00:52:42,879
Speaker 7: I was talking to your sponsor. I went into their

1006
00:52:43,080 --> 00:52:50,160
Speaker 7: store and the young man with uh am I allowed

1007
00:52:50,200 --> 00:52:53,160
Speaker 7: to say the name. Sure, I'm not sure the sponsors

1008
00:52:53,239 --> 00:52:54,120
Speaker 7: Consumer Cellular?

1009
00:52:54,239 --> 00:52:57,680
Speaker 1: Oh, Consumer selluar okay, got it? Okay, So all right,

1010
00:52:57,760 --> 00:53:01,320
Speaker 1: so I think what you're referring to a security code

1011
00:53:01,640 --> 00:53:05,360
Speaker 1: on your phone. So iPhone is very easy to to.

1012
00:53:05,480 --> 00:53:07,160
Speaker 1: You're trying to transfer all your data from the old

1013
00:53:07,200 --> 00:53:08,000
Speaker 1: phone to the new one.

1014
00:53:08,560 --> 00:53:12,640
Speaker 7: Well that's when he pros in. So that wasn't completed

1015
00:53:12,760 --> 00:53:14,440
Speaker 7: and I'm out two phones.

1016
00:53:14,560 --> 00:53:17,000
Speaker 1: Okay, do you have both phones in your possession?

1017
00:53:17,480 --> 00:53:17,680
Speaker 2: Yeah?

1018
00:53:17,800 --> 00:53:20,640
Speaker 1: Okay, great, So what you want to do? The security

1019
00:53:20,640 --> 00:53:24,279
Speaker 1: code that I believe is being referred to is your

1020
00:53:24,360 --> 00:53:27,880
Speaker 1: pin code, so you know how you yes, the code

1021
00:53:27,880 --> 00:53:30,359
Speaker 1: that you use to unlock your old phone. When you

1022
00:53:30,400 --> 00:53:33,240
Speaker 1: go through the setup process on the iPhone to transfer

1023
00:53:33,280 --> 00:53:36,799
Speaker 1: your data for security reasons, it asks you what the

1024
00:53:36,880 --> 00:53:39,719
Speaker 1: pin code is on your old phone, and so you

1025
00:53:39,760 --> 00:53:42,880
Speaker 1: type that in and that enables the phone to decode

1026
00:53:42,880 --> 00:53:46,240
Speaker 1: your encrypted information off the old device. And so that's

1027
00:53:46,320 --> 00:53:48,880
Speaker 1: what I believe is happening here. That is the code.

1028
00:53:48,880 --> 00:53:50,920
Speaker 1: So whatever you type in and don't don't say it

1029
00:53:50,960 --> 00:53:53,920
Speaker 1: on air, but whatever you type in on your old phone,

1030
00:53:54,560 --> 00:53:57,520
Speaker 1: that's what you do. That's the code that you put

1031
00:53:57,600 --> 00:53:59,600
Speaker 1: in on the new phone. So typically throughout the little

1032
00:53:59,600 --> 00:54:03,200
Speaker 1: process of transferring all the data, it will say, please

1033
00:54:03,400 --> 00:54:05,879
Speaker 1: enter the security code or the pin code from your

1034
00:54:06,360 --> 00:54:09,239
Speaker 1: your previous device, and so that's the code. That you

1035
00:54:09,320 --> 00:54:12,520
Speaker 1: type in and that will help the new phone gather

1036
00:54:12,600 --> 00:54:14,920
Speaker 1: the old data. So that's what I believe you could do.

1037
00:54:15,239 --> 00:54:18,719
Speaker 1: If you're already trying to do this yourself, what you

1038
00:54:18,760 --> 00:54:21,960
Speaker 1: want to do is just on the iPhone, the new iPhone,

1039
00:54:22,000 --> 00:54:24,360
Speaker 1: just start the process over. There's usually a way you

1040
00:54:24,360 --> 00:54:26,360
Speaker 1: can just keep pressing the back button on the iPhone.

1041
00:54:26,760 --> 00:54:29,640
Speaker 1: Just do it yourself. Hold both phones next to each other,

1042
00:54:29,680 --> 00:54:32,280
Speaker 1: make sure they're both charged up, have the old phone

1043
00:54:32,320 --> 00:54:35,160
Speaker 1: on and ready, and your new phone will recognize that

1044
00:54:35,239 --> 00:54:37,439
Speaker 1: your old phone is right next to it. It will say, hey,

1045
00:54:37,480 --> 00:54:39,839
Speaker 1: do you want to copy over all your information? And

1046
00:54:39,920 --> 00:54:42,880
Speaker 1: you say yes, and then at some point in that process,

1047
00:54:42,920 --> 00:54:45,600
Speaker 1: it will ask you for that pin code or that

1048
00:54:45,680 --> 00:54:48,919
Speaker 1: security code from your old phone. So Mary Gene, thanks

1049
00:54:48,960 --> 00:54:51,320
Speaker 1: so much for calling today. I hope that that helps

1050
00:54:51,320 --> 00:54:54,960
Speaker 1: you figure it out. All right, triple eight rich one

1051
00:54:55,000 --> 00:54:58,239
Speaker 1: one eight eight eight seven four to two four one

1052
00:54:58,600 --> 00:55:00,880
Speaker 1: zero one. We've got to couple of lines open if

1053
00:55:00,920 --> 00:55:02,840
Speaker 1: you want to get those calls in. We're also going

1054
00:55:02,880 --> 00:55:05,640
Speaker 1: to talk about uh oh, this is really neat. Google

1055
00:55:05,719 --> 00:55:08,680
Speaker 1: has a new way to help you create AI images.

1056
00:55:08,719 --> 00:55:11,239
Speaker 1: It's pretty slick. I'll tell you all about it coming

1057
00:55:11,320 --> 00:55:16,040
Speaker 1: up right after this. Welcome back to rich on Tech.

1058
00:55:17,600 --> 00:55:23,840
Speaker 1: Rich DeMuro here hang out with you talking technology. Email

1059
00:55:24,360 --> 00:55:27,279
Speaker 1: is open at richontech dot. TV Phone lines are open

1060
00:55:27,360 --> 00:55:30,520
Speaker 1: triple eight Rich one on one eight eight eight seven

1061
00:55:30,640 --> 00:55:34,440
Speaker 1: four to two four one zero one. Let's go to

1062
00:55:34,960 --> 00:55:39,040
Speaker 1: Edwin in the Lucern Valley, California. Edwin, you're on with

1063
00:55:39,160 --> 00:55:40,879
Speaker 1: rich Oh Rich.

1064
00:55:41,239 --> 00:55:41,439
Speaker 7: Yah.

1065
00:55:42,400 --> 00:55:47,560
Speaker 2: Yeah, I'm a HAM operator and I'm trying to go

1066
00:55:47,719 --> 00:55:50,759
Speaker 2: from my phone. I don't want to use my phone anymore.

1067
00:55:51,120 --> 00:55:54,360
Speaker 2: I want to use my computer. It's a Dell computer

1068
00:55:55,520 --> 00:55:58,839
Speaker 2: and I want to use it for EchoLink and I've

1069
00:55:58,840 --> 00:56:03,360
Speaker 2: got it all set up and everything, and uh uh

1070
00:56:03,880 --> 00:56:07,440
Speaker 2: every time I get a microphone, just the microphone itself

1071
00:56:07,560 --> 00:56:12,880
Speaker 2: is all I want. It will mute my uh sound

1072
00:56:13,000 --> 00:56:20,279
Speaker 2: on my monitor. I went yesterday and called uh Dell

1073
00:56:21,040 --> 00:56:24,360
Speaker 2: and talked to them, and they're supposed to be sending

1074
00:56:24,440 --> 00:56:28,160
Speaker 2: out a microphone. You have any any ideas, uh what

1075
00:56:28,280 --> 00:56:33,000
Speaker 2: I could use as for a microphone. It's gonna be broadcasting,

1076
00:56:33,719 --> 00:56:39,840
Speaker 2: uh from my computer to whatever repeater I log into.

1077
00:56:40,880 --> 00:56:43,560
Speaker 1: Okay, so you just you basically just want to a

1078
00:56:43,600 --> 00:56:46,720
Speaker 1: decent USB microphone that you can plug into your computer

1079
00:56:46,800 --> 00:56:51,160
Speaker 1: to broadcast from Yes, okay, I mean a couple of

1080
00:56:51,160 --> 00:56:53,400
Speaker 1: ways you could do this. I mean, there's so many microphones,

1081
00:56:53,400 --> 00:56:57,000
Speaker 1: but I'd recommend a you know, a USB mic obviously,

1082
00:56:57,560 --> 00:57:01,000
Speaker 1: and if it's HAM radio, I mean, I'm not at

1083
00:57:01,040 --> 00:57:04,040
Speaker 1: the quality. I'm not too sure of what you know,

1084
00:57:04,239 --> 00:57:06,560
Speaker 1: what high quality you need for that. But I think

1085
00:57:06,560 --> 00:57:09,920
Speaker 1: that any of these mics that are the Bluetooth mics

1086
00:57:09,960 --> 00:57:12,200
Speaker 1: that you get online would work just fine. I mean,

1087
00:57:12,320 --> 00:57:14,440
Speaker 1: YETI is a big brand that a lot of people like.

1088
00:57:16,480 --> 00:57:19,440
Speaker 1: I'm actually testing a brand that I absolutely love and

1089
00:57:19,480 --> 00:57:22,680
Speaker 1: I'm embarrassed to say I can't remember what the name is,

1090
00:57:22,840 --> 00:57:25,560
Speaker 1: but oh my gosh, I gotta get this. It's like

1091
00:57:25,600 --> 00:57:29,440
Speaker 1: an Australian brand. It's like an Austrian There's also a

1092
00:57:29,480 --> 00:57:33,200
Speaker 1: mic I really like called Tula t U La Tula mic.

1093
00:57:33,520 --> 00:57:35,439
Speaker 1: But I think any of the yeties are probably gonna

1094
00:57:35,440 --> 00:57:38,960
Speaker 1: be fine. I would also check what Wirecutter recommends for

1095
00:57:39,080 --> 00:57:42,160
Speaker 1: like just a basic you know, I would probably just

1096
00:57:42,200 --> 00:57:45,560
Speaker 1: think a podcast mike would be fine for you. Let's

1097
00:57:45,560 --> 00:57:49,360
Speaker 1: see what they say with the Okay, yep, YETI is

1098
00:57:49,400 --> 00:57:52,720
Speaker 1: their top pick, the blue Yetti Oh Amazon, how about

1099
00:57:52,720 --> 00:57:58,960
Speaker 1: this Edwin Amazon Basics Desktop Mini condenser microphone. How much

1100
00:57:59,040 --> 00:58:03,160
Speaker 1: is this? Oh it's unavailable, darn it. That would have

1101
00:58:03,200 --> 00:58:05,760
Speaker 1: been a great one. Amazon Basics is probably like, you know,

1102
00:58:05,800 --> 00:58:08,840
Speaker 1: twenty bucks for a mic. Okay, you've got blue Snowball

1103
00:58:08,960 --> 00:58:11,320
Speaker 1: USB MIC that's a good one for fifty bucks. The

1104
00:58:11,320 --> 00:58:13,880
Speaker 1: blue Yetti is about one hundred dollars. They've got a

1105
00:58:13,960 --> 00:58:18,120
Speaker 1: Razor MIC that is forty dollars. I mean, these are

1106
00:58:18,160 --> 00:58:20,520
Speaker 1: these are some solid options, and I think any of

1107
00:58:20,560 --> 00:58:23,120
Speaker 1: these are going to be fine. And the good news

1108
00:58:23,200 --> 00:58:25,720
Speaker 1: is once you get this you could test it out.

1109
00:58:25,760 --> 00:58:29,360
Speaker 1: I don't think the quality of any of these, I

1110
00:58:29,360 --> 00:58:30,960
Speaker 1: think is going to be perfect for what you're doing.

1111
00:58:31,200 --> 00:58:33,360
Speaker 1: So now you said Dell was going to send you

1112
00:58:33,400 --> 00:58:35,000
Speaker 1: a MIC. I'm not sure why they're sending you one

1113
00:58:35,000 --> 00:58:37,200
Speaker 1: if you're going to buy one. But that's what I

1114
00:58:37,200 --> 00:58:38,920
Speaker 1: would do, is just get a USB MIC. I think

1115
00:58:38,920 --> 00:58:40,520
Speaker 1: that you don't even need a MIC that plugs into

1116
00:58:40,600 --> 00:58:43,000
Speaker 1: the jack on the computer. I think USB would probably

1117
00:58:43,000 --> 00:58:45,640
Speaker 1: be better. So again, those are the brands I think,

1118
00:58:45,880 --> 00:58:48,200
Speaker 1: YETI is probably the biggest brand that people use out

1119
00:58:48,200 --> 00:58:50,800
Speaker 1: there for these kind of us by they kind of

1120
00:58:50,880 --> 00:58:53,800
Speaker 1: invented the genre there, So a good question ed when

1121
00:58:53,840 --> 00:58:55,720
Speaker 1: in hopefully can hear. I don't. I don't have any

1122
00:58:55,720 --> 00:58:58,160
Speaker 1: experience with Ham radio. I get so many emails from

1123
00:58:58,200 --> 00:59:00,800
Speaker 1: like Ham radio operators. I think. I think the last

1124
00:59:00,800 --> 00:59:02,800
Speaker 1: time I did anything like that was when I was

1125
00:59:02,840 --> 00:59:05,160
Speaker 1: a kid. I think they had like this set that

1126
00:59:05,200 --> 00:59:07,480
Speaker 1: I got. It was like a cardboard box with like

1127
00:59:08,200 --> 00:59:09,800
Speaker 1: radio in it. But I don't. I don't know anything

1128
00:59:09,800 --> 00:59:11,480
Speaker 1: about that world. I should probably do a story on

1129
00:59:11,520 --> 00:59:14,160
Speaker 1: it so I can learn more. Thanks for the call today,

1130
00:59:14,480 --> 00:59:16,960
Speaker 1: triple eight rich one on one eight eight eight seven

1131
00:59:17,080 --> 00:59:20,400
Speaker 1: four to two four one zero one. I really wish

1132
00:59:20,440 --> 00:59:22,640
Speaker 1: I could find this mic that I've been using. I

1133
00:59:22,680 --> 00:59:25,240
Speaker 1: gotta I should write it down. I'll talk about it

1134
00:59:25,280 --> 00:59:27,000
Speaker 1: on a future show, because I really I've I get

1135
00:59:27,040 --> 00:59:29,120
Speaker 1: sent a lot of microphones to try out. This one

1136
00:59:29,360 --> 00:59:32,840
Speaker 1: was really really good, like the quality. It just sounded

1137
00:59:32,920 --> 00:59:33,439
Speaker 1: so rich.

1138
00:59:34,520 --> 00:59:34,640
Speaker 7: Uh.

1139
00:59:34,840 --> 00:59:37,439
Speaker 1: Let's tell you about this. Google has a new way

1140
00:59:37,480 --> 00:59:41,439
Speaker 1: to create AI images. So this is part of their

1141
00:59:41,480 --> 00:59:44,760
Speaker 1: new generative search experiment. So you have to be opted

1142
00:59:44,760 --> 00:59:48,360
Speaker 1: into Google's generative search, and if you're not, I would

1143
00:59:48,360 --> 00:59:51,080
Speaker 1: say try it because it's really cool. So every search

1144
00:59:51,120 --> 00:59:53,360
Speaker 1: I do on Google, I get like a little AI

1145
00:59:53,840 --> 00:59:56,440
Speaker 1: synopsis at the top of what I'm searching about, and

1146
00:59:56,480 --> 00:59:59,080
Speaker 1: it's it's pretty handy. So if you want to try

1147
00:59:59,120 --> 01:00:02,439
Speaker 1: this out, you go to lab dot Google Labs dot

1148
01:00:02,520 --> 01:00:05,200
Speaker 1: Google and you can opt into what's called their Search

1149
01:00:05,640 --> 01:00:08,240
Speaker 1: Generative Experience. This is all of the new stuff that

1150
01:00:08,280 --> 01:00:12,000
Speaker 1: Google's doing with Search in AI. So if you want

1151
01:00:12,000 --> 01:00:15,240
Speaker 1: to try this, once you're opted in, you can go

1152
01:00:15,280 --> 01:00:18,760
Speaker 1: to the search bar on Google or directly to the tool.

1153
01:00:19,240 --> 01:00:21,560
Speaker 1: So to try this in search again once you're opted in,

1154
01:00:21,600 --> 01:00:23,480
Speaker 1: don't just try this and say rich it's not working.

1155
01:00:23,520 --> 01:00:25,800
Speaker 1: You have to be opted in. All you have to

1156
01:00:25,840 --> 01:00:28,920
Speaker 1: do is type the word draw or sketch and then

1157
01:00:28,960 --> 01:00:32,280
Speaker 1: whatever you want to see. So let's say draw a

1158
01:00:32,320 --> 01:00:38,160
Speaker 1: bear eating bear on Mars eating honey, and I type

1159
01:00:38,160 --> 01:00:40,439
Speaker 1: that in and it says generating right at the top,

1160
01:00:40,480 --> 01:00:43,840
Speaker 1: you know where you'd see the typical images on Google. Well,

1161
01:00:43,880 --> 01:00:46,520
Speaker 1: now it says generative AI is experimental, and it gives

1162
01:00:46,560 --> 01:00:50,479
Speaker 1: me four images that Google literally made on the fly

1163
01:00:51,160 --> 01:00:55,360
Speaker 1: of a bear eating honey on Mars, and it's pretty neat.

1164
01:00:55,920 --> 01:00:57,640
Speaker 1: You can also say sketch, So if you want to

1165
01:00:57,680 --> 01:01:01,880
Speaker 1: say sketch a dream sports car with you know, I

1166
01:01:01,920 --> 01:01:04,360
Speaker 1: don't know, whatever you want. This is the beauty of

1167
01:01:04,360 --> 01:01:07,840
Speaker 1: this stuff is that your your creativity is the limit.

1168
01:01:07,920 --> 01:01:13,640
Speaker 1: There's literally no limit. Let's say sketch a dream car

1169
01:01:14,280 --> 01:01:19,200
Speaker 1: that is made of candy, and let's see what it

1170
01:01:19,200 --> 01:01:22,160
Speaker 1: looks like. So it's gonna sketch this car in real time.

1171
01:01:23,040 --> 01:01:27,960
Speaker 1: It's generating right now. There it is. I see interesting.

1172
01:01:27,960 --> 01:01:30,439
Speaker 1: It went with kind of a classic looking car, which

1173
01:01:30,440 --> 01:01:32,640
Speaker 1: I wouldn't think a dream car would be. But one

1174
01:01:32,640 --> 01:01:34,760
Speaker 1: of these cars has like you know all I mean this.

1175
01:01:34,880 --> 01:01:38,760
Speaker 1: The second image it generated is super cool, a sketch

1176
01:01:38,800 --> 01:01:41,920
Speaker 1: of a lollipop shaped race car with a gumball body,

1177
01:01:42,320 --> 01:01:45,760
Speaker 1: a gummy bear interior, and a candy cane steering wheel.

1178
01:01:46,080 --> 01:01:49,160
Speaker 1: It actually tells you what the AI thought of when

1179
01:01:49,160 --> 01:01:51,760
Speaker 1: it made this image. Bobo's coming in. He wants to

1180
01:01:51,760 --> 01:01:54,520
Speaker 1: see what this image looks like. It looks like a

1181
01:01:54,600 --> 01:01:58,240
Speaker 1: car that you might have on candy Land. So it's

1182
01:01:58,280 --> 01:02:01,000
Speaker 1: pretty good. And you can edit these images again, you

1183
01:02:01,040 --> 01:02:04,040
Speaker 1: can export them, you can download them, you can save

1184
01:02:04,080 --> 01:02:07,000
Speaker 1: them to your Google drive. This is really fun. Now.

1185
01:02:07,000 --> 01:02:11,240
Speaker 1: There are many many aiimage generators out there. Many of

1186
01:02:11,280 --> 01:02:14,160
Speaker 1: them require a sign up, many of them are limited.

1187
01:02:14,560 --> 01:02:16,600
Speaker 1: Some of them give you only a couple of free images.

1188
01:02:16,680 --> 01:02:18,560
Speaker 1: And then they charge you for more. This is all

1189
01:02:18,600 --> 01:02:23,120
Speaker 1: completely free Bobo proofs. So if you want to go

1190
01:02:23,360 --> 01:02:25,960
Speaker 1: to try this out, go to the website Rich on

1191
01:02:26,080 --> 01:02:29,720
Speaker 1: tech dot tv. Scroll down it says try Google's free

1192
01:02:29,760 --> 01:02:32,880
Speaker 1: aiimage generator and you can see the I did a

1193
01:02:33,120 --> 01:02:36,160
Speaker 1: cute little furry monster listening to music and it is

1194
01:02:36,240 --> 01:02:38,960
Speaker 1: so cute. This is something that would take the people

1195
01:02:39,000 --> 01:02:42,280
Speaker 1: at Pixar sixteen weeks to generate, and they did it

1196
01:02:42,520 --> 01:02:45,280
Speaker 1: on Google in about ten seconds. Now, if you want

1197
01:02:45,320 --> 01:02:47,720
Speaker 1: to go directly to the tool, you can go to

1198
01:02:47,760 --> 01:02:51,320
Speaker 1: Google dot com slash search slash images, but again you

1199
01:02:51,440 --> 01:02:53,200
Speaker 1: have to be signed up for this, and it shows

1200
01:02:53,360 --> 01:02:56,040
Speaker 1: all of the recent images from the past thirty days

1201
01:02:56,040 --> 01:02:58,600
Speaker 1: that I've generated with this tool, and wow, I'm looking

1202
01:02:58,640 --> 01:03:04,040
Speaker 1: at this. I've generated a lot. I generated a elephant

1203
01:03:04,120 --> 01:03:08,919
Speaker 1: playing piano. I generated a oh wow, these sports cars

1204
01:03:09,000 --> 01:03:12,680
Speaker 1: dream sports cars. I did a unicorn eating popcorn. I

1205
01:03:12,720 --> 01:03:16,280
Speaker 1: did a cargo plane flying over I don't know what

1206
01:03:16,360 --> 01:03:19,880
Speaker 1: that is. I did a person let's see what this

1207
01:03:19,920 --> 01:03:23,600
Speaker 1: one was. This, Oh, I did cell phone addiction, generated

1208
01:03:23,600 --> 01:03:26,320
Speaker 1: a bunch of people on their cell phones. So this

1209
01:03:26,400 --> 01:03:29,720
Speaker 1: is really really fun stuff. Again, Rich on tech dot TV,

1210
01:03:29,840 --> 01:03:32,600
Speaker 1: if you want to try out Google's free AI image generator.

1211
01:03:32,920 --> 01:03:35,680
Speaker 1: The neat part about this AI image generator compared to

1212
01:03:35,720 --> 01:03:37,520
Speaker 1: a lot of other ones, is that there's really no

1213
01:03:37,600 --> 01:03:39,320
Speaker 1: sign up. If you already have a Google account, you

1214
01:03:39,360 --> 01:03:41,000
Speaker 1: just have to opt in. You can do this on

1215
01:03:41,040 --> 01:03:42,760
Speaker 1: your mobile phone, and you can do it right from

1216
01:03:42,800 --> 01:03:47,080
Speaker 1: Google Search. So again, just type in draw or sketch

1217
01:03:47,160 --> 01:03:50,640
Speaker 1: along with the image that you want. Pretty pretty fun stuff.

1218
01:03:51,120 --> 01:03:54,160
Speaker 1: Google just continues to amaze me with some of the

1219
01:03:54,200 --> 01:03:57,680
Speaker 1: stuff that it does. Let me tell you real quick,

1220
01:03:57,680 --> 01:04:02,280
Speaker 1: I've been playing with the Samsung Galaxy twenty three FE.

1221
01:04:02,400 --> 01:04:07,200
Speaker 1: They sent the phone in purple, and it's pretty nice color.

1222
01:04:07,480 --> 01:04:12,000
Speaker 1: It's a little blockier and chunkier than the standard Samsung phones.

1223
01:04:12,000 --> 01:04:16,680
Speaker 1: But the FE models are basically they call them Fan Edition,

1224
01:04:17,080 --> 01:04:18,800
Speaker 1: so they have all the features that you want, but

1225
01:04:18,800 --> 01:04:20,720
Speaker 1: at a better price point. So this starts at five

1226
01:04:20,840 --> 01:04:25,800
Speaker 1: hundred ninety nine dollars available now, and it has three lenses.

1227
01:04:25,880 --> 01:04:28,680
Speaker 1: You've got your Ultra wide, your standard, and your zoom.

1228
01:04:29,120 --> 01:04:32,560
Speaker 1: Zoom's up to three times. And the pictures I took

1229
01:04:32,560 --> 01:04:34,080
Speaker 1: today they look pretty good. I'm gonna have to do

1230
01:04:34,120 --> 01:04:36,920
Speaker 1: some more, you know, taking pictures. Comparing meinst the other phones,

1231
01:04:36,920 --> 01:04:41,000
Speaker 1: but this is a solid device for five hundred ninety

1232
01:04:41,040 --> 01:04:45,080
Speaker 1: nine dollars. Comes in a bunch of fun colors mint cream, graphite,

1233
01:04:45,080 --> 01:04:48,000
Speaker 1: and purple. If you order it on Samsung dot com,

1234
01:04:48,000 --> 01:04:52,200
Speaker 1: they have exclusive colors indigo and tangerine. And it's got

1235
01:04:52,240 --> 01:04:54,280
Speaker 1: all the stuff that you need. It's got a great display,

1236
01:04:54,360 --> 01:04:57,880
Speaker 1: it's got long lasting battery life. It is a Samsung

1237
01:04:58,000 --> 01:05:01,040
Speaker 1: phone through and through. Now they get the FI Edition

1238
01:05:01,160 --> 01:05:04,560
Speaker 1: last year, but people love these FI editions because it's

1239
01:05:04,600 --> 01:05:08,560
Speaker 1: basically a really inexpensive Samsung device, but with all of

1240
01:05:08,560 --> 01:05:12,240
Speaker 1: the flagship features. So I'd say check it out. If

1241
01:05:12,240 --> 01:05:14,560
Speaker 1: you're looking for a Samsung phone, you don't want to

1242
01:05:14,600 --> 01:05:17,560
Speaker 1: spend twelve hundred dollars on the Ultra and you want

1243
01:05:17,560 --> 01:05:20,040
Speaker 1: something that's just basic, but it still has all that

1244
01:05:20,120 --> 01:05:22,600
Speaker 1: Samsung goodness. These phones are going to do it. And

1245
01:05:22,640 --> 01:05:24,440
Speaker 1: actually I like how it's kind of chunky. It's a

1246
01:05:24,480 --> 01:05:27,280
Speaker 1: little bit thicker, a little bit bigger than the typical

1247
01:05:27,480 --> 01:05:31,000
Speaker 1: Samsung flagship, the S twenty three, the S twenty three

1248
01:05:31,040 --> 01:05:34,320
Speaker 1: plus the S twenty three Ultra. This Fi is just

1249
01:05:34,360 --> 01:05:37,600
Speaker 1: like a little bit bigger, but it still fits in

1250
01:05:37,640 --> 01:05:40,720
Speaker 1: your hand really nice. So again, it's on sale now.

1251
01:05:41,240 --> 01:05:43,880
Speaker 1: It starts at five ninety nine if you want to

1252
01:05:43,920 --> 01:05:45,680
Speaker 1: bundle it. By the way, I was talking about, they

1253
01:05:45,680 --> 01:05:48,600
Speaker 1: have a tablet, an Fi tablet, and also the buds.

1254
01:05:49,120 --> 01:05:51,280
Speaker 1: They're doing that for nine to ninety nine for all

1255
01:05:51,280 --> 01:05:53,480
Speaker 1: three of these, so you could walk out with a tablet,

1256
01:05:54,080 --> 01:05:57,240
Speaker 1: the buds, you know, the earbuds, and the phone all

1257
01:05:57,280 --> 01:05:59,840
Speaker 1: for nine ninety nine. That's only happening through the thirtieth though,

1258
01:06:00,080 --> 01:06:01,360
Speaker 1: so you only have a couple of days to take

1259
01:06:01,360 --> 01:06:04,560
Speaker 1: advantage of that. But Samsung, you know, they're forced to

1260
01:06:04,560 --> 01:06:07,760
Speaker 1: be reckoned with They've got this technology down, They've got

1261
01:06:07,760 --> 01:06:09,960
Speaker 1: this stuff figured out, so they're you know, they want

1262
01:06:10,000 --> 01:06:12,160
Speaker 1: to sell phones. And by the way, I actually I

1263
01:06:12,200 --> 01:06:14,360
Speaker 1: hate to say, I don't recommend buying this phone right now,

1264
01:06:14,400 --> 01:06:17,880
Speaker 1: but I kind of don't because if history is our guide,

1265
01:06:18,840 --> 01:06:23,000
Speaker 1: the FI devices are discounted, so throughout the holidays, if

1266
01:06:23,040 --> 01:06:26,479
Speaker 1: you're looking for a new phone, the FI device will

1267
01:06:26,560 --> 01:06:29,520
Speaker 1: probably be one hundred dollars less minimum. So you're talking

1268
01:06:30,040 --> 01:06:33,760
Speaker 1: four ninety nine for a Samsung, really good Samsung phone.

1269
01:06:34,040 --> 01:06:37,320
Speaker 1: So personally i'd probably wait for that. But the deal,

1270
01:06:37,400 --> 01:06:39,440
Speaker 1: the bundle deal is pretty good for nine h nine

1271
01:06:39,480 --> 01:06:42,920
Speaker 1: you're geting three things. Phone line open eighty eight rich

1272
01:06:42,960 --> 01:06:44,960
Speaker 1: one on one eight eight eight seven four to two

1273
01:06:45,080 --> 01:06:47,000
Speaker 1: four one zero one. We still got lots more of

1274
01:06:47,000 --> 01:06:49,760
Speaker 1: the show, lots more questions, lots more things to talk about.

1275
01:06:50,040 --> 01:06:56,600
Speaker 1: You're listening to rich on Tech. Welcome back to rich

1276
01:06:56,680 --> 01:07:00,400
Speaker 1: On Tech. Triple eight rich one O one eight eight

1277
01:07:00,520 --> 01:07:03,000
Speaker 1: eight seven four to two four one zero one. I

1278
01:07:03,080 --> 01:07:06,080
Speaker 1: found the microphone I was testing. It's called the me

1279
01:07:06,360 --> 01:07:12,040
Speaker 1: Creator MI Creator Studio pocket recording System. It's from a

1280
01:07:12,080 --> 01:07:16,960
Speaker 1: company named Austrian Audio, and I gotta say this probably

1281
01:07:16,960 --> 01:07:20,040
Speaker 1: has one of the best audio qualities. In fact, I

1282
01:07:20,120 --> 01:07:22,640
Speaker 1: used it to record a segment of this very show

1283
01:07:23,560 --> 01:07:27,040
Speaker 1: last two weeks ago. And it's a studio microphone with

1284
01:07:27,160 --> 01:07:31,480
Speaker 1: USBC connection. It's two hundred bucks and it's really good.

1285
01:07:31,560 --> 01:07:35,800
Speaker 1: It's good for music recording, podcasting, interviews, and it's USBC,

1286
01:07:36,320 --> 01:07:39,320
Speaker 1: so you plug it into your computer and the quality

1287
01:07:39,400 --> 01:07:41,840
Speaker 1: is just it's it's really really good. Again, the Me

1288
01:07:42,000 --> 01:07:45,120
Speaker 1: Creator Studio. And that's only if you're doing like a

1289
01:07:45,160 --> 01:07:47,960
Speaker 1: podcast at home, or if you want really high quality audio.

1290
01:07:48,280 --> 01:07:51,360
Speaker 1: Otherwise you don't need something that expensive or that high quality.

1291
01:07:52,160 --> 01:07:56,000
Speaker 1: Let's go to Doreen in Seami Valley Doreen, you're on

1292
01:07:56,080 --> 01:07:57,160
Speaker 1: with Rich.

1293
01:07:58,120 --> 01:08:02,960
Speaker 10: Yeah, Hi, Rich, I'm having with my neighbor's dog. Actually,

1294
01:08:03,560 --> 01:08:07,640
Speaker 10: they man and woman live there. They've got two dogs,

1295
01:08:07,680 --> 01:08:12,000
Speaker 10: but one is quite old and it's barking. Doesn't bother me,

1296
01:08:12,120 --> 01:08:15,200
Speaker 10: but they it started out kind of as a puppy,

1297
01:08:15,240 --> 01:08:17,599
Speaker 10: but it's I've been here a year and putting up

1298
01:08:17,640 --> 01:08:22,320
Speaker 10: with this, this barking, and they bark anywhere from four

1299
01:08:22,360 --> 01:08:25,800
Speaker 10: to six hours every day constant. Well, it's like off

1300
01:08:25,840 --> 01:08:29,240
Speaker 10: and on. What happened is when the people leave and

1301
01:08:29,320 --> 01:08:31,840
Speaker 10: go somewhere or whatever, they're alone for two or three

1302
01:08:31,840 --> 01:08:35,120
Speaker 10: hours and they will bark continuous as long as the

1303
01:08:35,200 --> 01:08:38,360
Speaker 10: people are gone. When they come back and the barking stops,

1304
01:08:38,600 --> 01:08:43,599
Speaker 10: there's this sounds like a dog, sounds like yeah, go ahead,

1305
01:08:44,000 --> 01:08:48,720
Speaker 10: Well I got it's an ultrasound. It's called Dog Silencer

1306
01:08:49,320 --> 01:08:52,880
Speaker 10: Maps and it runs anywhere from seventy to one hundred

1307
01:08:52,880 --> 01:08:58,120
Speaker 10: and sixty dollars or something, and it's uh, you pointed

1308
01:08:58,240 --> 01:09:00,519
Speaker 10: to the direction, and it was supposed to work within

1309
01:09:00,600 --> 01:09:04,439
Speaker 10: three hundred feet. Well, my dining room. I live in

1310
01:09:04,479 --> 01:09:07,680
Speaker 10: an apartment and the dining room, my dining room is

1311
01:09:07,720 --> 01:09:09,880
Speaker 10: connected to their dining room, you know, with the wall

1312
01:09:10,000 --> 01:09:14,320
Speaker 10: naturally between its and it's not a very thick wall whatever.

1313
01:09:14,520 --> 01:09:18,760
Speaker 10: So I just wondered if you knew anything about this

1314
01:09:18,960 --> 01:09:22,120
Speaker 10: dog silence or whether it works, or if there's any

1315
01:09:22,760 --> 01:09:27,240
Speaker 10: any other kind of apparatus devices or whatever that might

1316
01:09:27,360 --> 01:09:30,760
Speaker 10: stop the I mean it sounds you know, well it's

1317
01:09:30,760 --> 01:09:33,320
Speaker 10: a dog, you know, but I mean it's driving me nut.

1318
01:09:33,520 --> 01:09:36,920
Speaker 1: Yeah, I understand that that's that's very unfortunate to be

1319
01:09:36,960 --> 01:09:40,400
Speaker 1: in that situation because I mean, dogs are you know,

1320
01:09:40,439 --> 01:09:43,400
Speaker 1: they're animals. So it's like, clearly there's something going on here.

1321
01:09:43,439 --> 01:09:46,280
Speaker 1: The dog has some separation, anxiety, whatever it is with

1322
01:09:46,360 --> 01:09:48,479
Speaker 1: the owner that when they leave, the dog is barking.

1323
01:09:49,120 --> 01:09:51,320
Speaker 1: Now when it comes to this device, I have not

1324
01:09:51,439 --> 01:09:54,400
Speaker 1: heard of this device. I mean, obviously it's a it's

1325
01:09:54,439 --> 01:09:58,200
Speaker 1: an ultrasonic it's called the Dog Silencer MAX stops back

1326
01:09:58,280 --> 01:10:00,559
Speaker 1: barking up to three hundred feet away. They say it's

1327
01:10:00,680 --> 01:10:04,760
Speaker 1: humane automatic bark detection up to seventy five feet, so

1328
01:10:04,800 --> 01:10:06,880
Speaker 1: it's not kind of sending out the signal all day.

1329
01:10:06,880 --> 01:10:09,400
Speaker 1: It's only sending it out when the dog starts barking,

1330
01:10:09,400 --> 01:10:11,920
Speaker 1: so that activates it. And I'm guessing it's some sort

1331
01:10:11,920 --> 01:10:14,280
Speaker 1: of ultrasonic sound that the dog does not like, and

1332
01:10:14,320 --> 01:10:18,000
Speaker 1: that's why the dog, you know, pipes down. I don't

1333
01:10:18,040 --> 01:10:20,240
Speaker 1: like this. I don't like the sound of it. I

1334
01:10:20,280 --> 01:10:23,800
Speaker 1: feel like Doreen. By using a device like this, you

1335
01:10:23,800 --> 01:10:27,200
Speaker 1: know there's an underlying issue here, and the issue is twofold.

1336
01:10:27,240 --> 01:10:29,720
Speaker 1: It's you and your neighbor sound like you've got. You know,

1337
01:10:30,360 --> 01:10:32,479
Speaker 1: you're either not happy with this neighbor, you may not

1338
01:10:32,600 --> 01:10:35,439
Speaker 1: know this neighbor, and you know you also don't know

1339
01:10:35,479 --> 01:10:39,080
Speaker 1: what's happening with this situation with a dog. So this

1340
01:10:39,400 --> 01:10:42,040
Speaker 1: device also. Looking it up on Amazon gets a two

1341
01:10:42,080 --> 01:10:45,120
Speaker 1: point six out of five. That's pretty bad. It's not

1342
01:10:45,160 --> 01:10:47,840
Speaker 1: for sale anymore on Amazon. I don't know if it's

1343
01:10:47,880 --> 01:10:50,679
Speaker 1: just out of stock right now, but I think there's

1344
01:10:50,680 --> 01:10:53,320
Speaker 1: too many red flags with this. I think that you know,

1345
01:10:53,400 --> 01:10:55,000
Speaker 1: this is kind of the human touch. I think you

1346
01:10:55,080 --> 01:10:56,360
Speaker 1: got to go over there and just talk to your

1347
01:10:56,400 --> 01:10:59,280
Speaker 1: neighbor and explain what's happening, like you did to me,

1348
01:10:59,360 --> 01:11:01,400
Speaker 1: and just say, look, you know this is driving me nuts.

1349
01:11:02,040 --> 01:11:04,920
Speaker 1: Is there anything we can do? And I think that's

1350
01:11:04,920 --> 01:11:08,280
Speaker 1: probably the best way to start this thing. I don't

1351
01:11:08,320 --> 01:11:10,559
Speaker 1: have enough information on it. I'm not sure if it's humane.

1352
01:11:10,560 --> 01:11:12,280
Speaker 1: I'm not sure if this is something that people do

1353
01:11:12,360 --> 01:11:14,800
Speaker 1: on a daily basis and use stuff like this against

1354
01:11:14,840 --> 01:11:17,640
Speaker 1: their neighbor's dogs. But it doesn't feel good to me,

1355
01:11:18,320 --> 01:11:20,360
Speaker 1: Like I wouldn't want someone doing this to my dog.

1356
01:11:20,800 --> 01:11:24,120
Speaker 1: It just doesn't feel right, you know, And so I

1357
01:11:24,160 --> 01:11:26,080
Speaker 1: would talk to your neighbor. That's what I think you

1358
01:11:26,120 --> 01:11:28,920
Speaker 1: need to do. See what the neighbor does. Maybe I

1359
01:11:28,960 --> 01:11:31,280
Speaker 1: don't know, become friends with the dog. Maybe maybe when

1360
01:11:31,320 --> 01:11:33,479
Speaker 1: the neighbor leaves the house, you take the dog in

1361
01:11:33,600 --> 01:11:35,160
Speaker 1: and the dog kind of cuddles up to you and

1362
01:11:35,200 --> 01:11:37,719
Speaker 1: gets to know you and feels more comfortable being at

1363
01:11:37,560 --> 01:11:40,559
Speaker 1: the house alone, and you know, now you have a companion.

1364
01:11:40,600 --> 01:11:42,879
Speaker 1: So I don't know, these are just these are just ideas,

1365
01:11:43,400 --> 01:11:45,759
Speaker 1: but I would I would say this thing probably sounds

1366
01:11:45,800 --> 01:11:48,560
Speaker 1: too good to be true. If it, you know, if it,

1367
01:11:48,720 --> 01:11:50,920
Speaker 1: if it worked, it probably have better ratings number one,

1368
01:11:51,520 --> 01:11:53,840
Speaker 1: and maybe you know, And that's the beauty of this show.

1369
01:11:53,880 --> 01:11:56,960
Speaker 1: What I love about this show is that people call

1370
01:11:57,000 --> 01:11:59,080
Speaker 1: in and they email me and they let me know

1371
01:11:59,560 --> 01:12:02,320
Speaker 1: what they're opinion is on stuff too. So this could

1372
01:12:02,360 --> 01:12:04,720
Speaker 1: be a very common way for people to keep their

1373
01:12:04,720 --> 01:12:07,719
Speaker 1: neighbors dogs quiet. I just don't. It's like, I wouldn't

1374
01:12:07,720 --> 01:12:09,720
Speaker 1: want someone to do this to my dog, and so

1375
01:12:10,200 --> 01:12:12,400
Speaker 1: I don't know. And maybe it's a training method, but

1376
01:12:12,600 --> 01:12:15,439
Speaker 1: I think I don't know. That's that's a good one.

1377
01:12:15,520 --> 01:12:18,439
Speaker 1: Thanks for the call. Appreciate it, Doreen. Hopefully you get

1378
01:12:18,439 --> 01:12:21,479
Speaker 1: that figured out, because it's not something you want. It's

1379
01:12:21,479 --> 01:12:24,840
Speaker 1: so funny because dog owners are sometimes oblivious to this situation.

1380
01:12:25,520 --> 01:12:27,360
Speaker 1: They're like, oh, I just left for work, and you know,

1381
01:12:27,400 --> 01:12:30,360
Speaker 1: the dog is sitting there, you know, crying the whole afternoon.

1382
01:12:30,600 --> 01:12:32,719
Speaker 1: And no one wants that, not even the dog owner.

1383
01:12:32,760 --> 01:12:36,479
Speaker 1: They don't want that either. Rich on tech dot tv

1384
01:12:36,720 --> 01:12:38,680
Speaker 1: is the website to go to. By the way, did

1385
01:12:38,680 --> 01:12:40,480
Speaker 1: you know you can listen to this show as a podcast,

1386
01:12:41,000 --> 01:12:43,639
Speaker 1: So if you miss an episode you want to tune

1387
01:12:43,680 --> 01:12:46,120
Speaker 1: in at a different time whatever it is. It's on

1388
01:12:46,160 --> 01:12:49,040
Speaker 1: the radio obviously, but if you want to listen as

1389
01:12:49,080 --> 01:12:52,000
Speaker 1: the podcast, you could also do that. So you can

1390
01:12:52,040 --> 01:12:54,519
Speaker 1: go to rich on tech dot tv. Oh, we got

1391
01:12:54,520 --> 01:12:57,680
Speaker 1: a dog in the studio. Oh my gosh, Okay, let

1392
01:12:57,680 --> 01:12:59,519
Speaker 1: me try the let me try the silencer. Let's see

1393
01:12:59,520 --> 01:13:03,240
Speaker 1: if this works already, can you hear it? Okay? The dog?

1394
01:13:03,479 --> 01:13:06,880
Speaker 1: Oh Wow, dog went away. Oh no, he's back. Dog

1395
01:13:06,960 --> 01:13:07,280
Speaker 1: is back.

1396
01:13:08,160 --> 01:13:08,200
Speaker 2: Ugh.

1397
01:13:08,640 --> 01:13:12,080
Speaker 1: You know, I hate when that happens. Dog dogs are

1398
01:13:12,160 --> 01:13:14,639
Speaker 1: oh gosh. I just you know, there's so many things

1399
01:13:14,640 --> 01:13:16,720
Speaker 1: for like, dogs are just they you know, they're either

1400
01:13:16,800 --> 01:13:19,519
Speaker 1: well trained or they're not. And people love their pets.

1401
01:13:19,560 --> 01:13:21,479
Speaker 1: I just I feel like people would be so sad

1402
01:13:21,479 --> 01:13:23,640
Speaker 1: if someone was using some sort of silencer against their

1403
01:13:23,720 --> 01:13:27,200
Speaker 1: dog without them knowing. Anyway. The podcast on the website

1404
01:13:27,280 --> 01:13:29,200
Speaker 1: rich on Tech dot tv all the show notes, so

1405
01:13:29,200 --> 01:13:31,439
Speaker 1: anything I mentioned is in the show notes as well.

1406
01:13:32,040 --> 01:13:34,880
Speaker 1: My name is rich Damiro. You are listening to rich

1407
01:13:34,960 --> 01:13:39,040
Speaker 1: on Tech. Welcome back to rich on Tech. Rich Demiro

1408
01:13:39,160 --> 01:13:42,840
Speaker 1: here hanging out with you, talking technology. So I'll have

1409
01:13:42,880 --> 01:13:46,640
Speaker 1: another hour of the show to go. Lots to talk about.

1410
01:13:47,479 --> 01:13:52,480
Speaker 1: I'll tell you about new pause ads on your streaming services,

1411
01:13:52,520 --> 01:13:55,799
Speaker 1: what that means, a little tip for opening QR codes

1412
01:13:55,800 --> 01:14:00,280
Speaker 1: on iOS X, rolling out audio and video calls. And

1413
01:14:00,400 --> 01:14:02,759
Speaker 1: we've got a great guest coming up later in the show,

1414
01:14:03,240 --> 01:14:06,200
Speaker 1: Luke Haney, co founder and co director of the Fair

1415
01:14:06,320 --> 01:14:10,280
Speaker 1: Opportunity Project. They have built an AI tool to help

1416
01:14:10,439 --> 01:14:15,280
Speaker 1: students get more money for college through financial aid. So

1417
01:14:15,320 --> 01:14:17,360
Speaker 1: you definitely want to hear about that if you have

1418
01:14:17,560 --> 01:14:20,960
Speaker 1: a student that might be going to school. We got

1419
01:14:20,960 --> 01:14:23,240
Speaker 1: a couple of calls on the phone eighty eight rich

1420
01:14:23,280 --> 01:14:25,439
Speaker 1: one oh one eight eight eight seven four to two

1421
01:14:25,640 --> 01:14:27,320
Speaker 1: four to one zero one. I'll get to that in

1422
01:14:27,320 --> 01:14:29,400
Speaker 1: a second. I just wanted to read a couple of

1423
01:14:29,400 --> 01:14:34,240
Speaker 1: the emails we've gotten, Andrew says Andrew, and Semi Valley says.

1424
01:14:34,240 --> 01:14:35,840
Speaker 1: For the issue of the guy that had trouble with

1425
01:14:35,880 --> 01:14:38,360
Speaker 1: their Bluetooth earbuds, it could be caused by an app

1426
01:14:38,479 --> 01:14:41,639
Speaker 1: accessing the Bluetooth that doesn't need to. In my case,

1427
01:14:41,680 --> 01:14:44,519
Speaker 1: my brand new iPhone fourteen Promax kept having a problem

1428
01:14:44,520 --> 01:14:47,800
Speaker 1: with the Bluetooth AirPods pro cutting out, and it turned

1429
01:14:47,800 --> 01:14:50,000
Speaker 1: out the Alexa app, but my phone had access to

1430
01:14:50,040 --> 01:14:53,400
Speaker 1: Bluetooth and that was causing the problem. Simply disabling its

1431
01:14:53,400 --> 01:14:57,479
Speaker 1: access to Bluetooth might fix the issue. Most apps do

1432
01:14:57,520 --> 01:15:00,560
Speaker 1: not need constant access to Bluetooth and should be disabled

1433
01:15:01,160 --> 01:15:04,439
Speaker 1: as needed. Yeah, that could be it. So that's something

1434
01:15:04,439 --> 01:15:06,880
Speaker 1: else you can check. I mean, look, in general, if

1435
01:15:06,920 --> 01:15:10,639
Speaker 1: an app is using permissions that it doesn't need, definitely

1436
01:15:10,680 --> 01:15:13,400
Speaker 1: get rid of those because a lot of times these

1437
01:15:13,439 --> 01:15:17,120
Speaker 1: apps will ask for all kinds of permissions they don't need,

1438
01:15:17,640 --> 01:15:20,760
Speaker 1: like camera location, all that stuff. Just don't give it

1439
01:15:20,760 --> 01:15:22,640
Speaker 1: to them. You can also revoke the permissions and the

1440
01:15:22,680 --> 01:15:27,160
Speaker 1: settings too, Craig says rich regarding screening emails before they

1441
01:15:27,200 --> 01:15:29,479
Speaker 1: get into your outlook or other inbox in your computer.

1442
01:15:30,000 --> 01:15:33,040
Speaker 1: Our eight person architecture firm has been using the program

1443
01:15:33,080 --> 01:15:36,000
Speaker 1: below for decades and it is fantastic. They have a

1444
01:15:36,040 --> 01:15:38,280
Speaker 1: free version, but the yearly charge for the full program

1445
01:15:38,360 --> 01:15:41,280
Speaker 1: is a bargain that provides more features. It's called mail

1446
01:15:41,439 --> 01:15:43,960
Speaker 1: Washer from a company in Australia. You can get the

1447
01:15:43,960 --> 01:15:48,360
Speaker 1: free download and the website is fire trust dot com

1448
01:15:48,920 --> 01:15:54,160
Speaker 1: mailsher pro, so it looks like mail Washer. Release date

1449
01:15:54,200 --> 01:15:56,320
Speaker 1: August twenty twenty three, so it's up to date. Works

1450
01:15:56,320 --> 01:16:00,160
Speaker 1: on Windows protection against spam, phishing emails, email virus, his

1451
01:16:00,280 --> 01:16:04,200
Speaker 1: unwanted newsletter's unwanted email. The trial is thirty days and

1452
01:16:04,240 --> 01:16:06,479
Speaker 1: offers full functionality. If you want to keep using it

1453
01:16:06,520 --> 01:16:09,639
Speaker 1: after thirty days, you must purchase a license. The license

1454
01:16:09,720 --> 01:16:12,680
Speaker 1: is good for three computers for one year and it's

1455
01:16:12,920 --> 01:16:15,080
Speaker 1: twenty five bucks. That's pretty good. So if you have

1456
01:16:15,120 --> 01:16:18,479
Speaker 1: a small kind of firm, small company, and you just

1457
01:16:18,520 --> 01:16:21,400
Speaker 1: want to protect everyone at that company that's not bad,

1458
01:16:21,560 --> 01:16:24,400
Speaker 1: and I looked up reviews on mail Washer. It actually

1459
01:16:24,439 --> 01:16:27,000
Speaker 1: gets pretty good reviews. The con is that the free

1460
01:16:27,080 --> 01:16:30,120
Speaker 1: version is just for one email account, but the pros

1461
01:16:30,120 --> 01:16:33,280
Speaker 1: are pretty good. So thanks for that suggestion, Craig appreciate that.

1462
01:16:34,280 --> 01:16:38,160
Speaker 1: Let's see. ROBERTA writes in says, I have an eighty

1463
01:16:38,200 --> 01:16:40,639
Speaker 1: six year old neighbor who locked himself out of his iPhone.

1464
01:16:40,680 --> 01:16:42,920
Speaker 1: He doesn't remember his Apple ID as password or any

1465
01:16:42,920 --> 01:16:45,920
Speaker 1: codes and can't find his receipt. Apple is unable to

1466
01:16:45,920 --> 01:16:49,320
Speaker 1: help him. Please advise, Well, yeah, yeah, think you can't

1467
01:16:49,360 --> 01:16:53,040
Speaker 1: remember anything here, You're you're kind of out of luck. There,

1468
01:16:53,560 --> 01:16:56,760
Speaker 1: doesn't remember his Apple ID password or any codes and

1469
01:16:56,880 --> 01:16:59,439
Speaker 1: can't find his receipt. I get emails like this on

1470
01:16:59,439 --> 01:17:03,599
Speaker 1: a daily base. People forget everything. People are just setting

1471
01:17:03,640 --> 01:17:06,559
Speaker 1: up their phones and then immediately forgetting what the information

1472
01:17:06,680 --> 01:17:08,280
Speaker 1: is that they set up. And I'm guilty of it.

1473
01:17:08,320 --> 01:17:11,000
Speaker 1: I've done this. I'm not kidding. One time. I got

1474
01:17:11,120 --> 01:17:14,479
Speaker 1: a review unit from Samsung one time and I set

1475
01:17:14,520 --> 01:17:17,479
Speaker 1: it up and I literally as soon as I set

1476
01:17:17,560 --> 01:17:21,240
Speaker 1: up the phone, I forgot what the passcode was. And

1477
01:17:21,280 --> 01:17:22,800
Speaker 1: I'm not kidding. I didn't come back to the phone

1478
01:17:22,800 --> 01:17:25,080
Speaker 1: for another week, and I said, Samsung, he has sent

1479
01:17:25,120 --> 01:17:27,519
Speaker 1: me a phone that I can't open. I can't unlock

1480
01:17:27,560 --> 01:17:29,080
Speaker 1: this thing because as a passcode, And they said, what

1481
01:17:29,080 --> 01:17:30,600
Speaker 1: are you talking about. We never send phones that have

1482
01:17:30,640 --> 01:17:33,160
Speaker 1: passcodes on them. They went nuts looking at all their

1483
01:17:33,200 --> 01:17:35,760
Speaker 1: files trying to figure it out, and finally I was like, oh,

1484
01:17:35,840 --> 01:17:37,400
Speaker 1: wait a second. I did set up this phone, and

1485
01:17:37,439 --> 01:17:40,120
Speaker 1: I totally forgot what I set is the passcode, and

1486
01:17:40,160 --> 01:17:42,640
Speaker 1: I had to reformat the entire phone to get it

1487
01:17:42,680 --> 01:17:45,720
Speaker 1: back to factory. So ROBERTA, I think that's what your

1488
01:17:45,760 --> 01:17:47,880
Speaker 1: eighty six year old neighbor has to do. If he

1489
01:17:47,960 --> 01:17:51,720
Speaker 1: forgot his Apple ID, his password, his codes, he's got

1490
01:17:51,760 --> 01:17:54,840
Speaker 1: to reformat that phone and start fresh. Now. The only

1491
01:17:54,880 --> 01:17:56,200
Speaker 1: thing he could try to do, I mean, with the

1492
01:17:56,240 --> 01:18:00,880
Speaker 1: Apple ID, you can type in Apple ID recovery online

1493
01:18:01,360 --> 01:18:04,680
Speaker 1: and you can go there and figure out if he

1494
01:18:04,720 --> 01:18:09,439
Speaker 1: can reset his password. Go to iforgot dot Apple dot com.

1495
01:18:09,920 --> 01:18:13,000
Speaker 1: I forgot I F O R G O T dot

1496
01:18:13,040 --> 01:18:16,200
Speaker 1: Apple dot com, and you can try to reset your

1497
01:18:16,240 --> 01:18:19,120
Speaker 1: password there. I'm assuming the guy only has one or

1498
01:18:19,120 --> 01:18:21,800
Speaker 1: two email accounts. I mean, how many emails can he

1499
01:18:21,840 --> 01:18:24,599
Speaker 1: possibly have? So it's probably one of those accounts, so

1500
01:18:24,960 --> 01:18:27,519
Speaker 1: reset the email password and then he can get back

1501
01:18:27,520 --> 01:18:33,320
Speaker 1: into his phone. Let's go to John in more Park, California. John,

1502
01:18:33,360 --> 01:18:36,080
Speaker 1: you're on with Rich Okay, I hope you can hear me.

1503
01:18:36,640 --> 01:18:38,200
Speaker 1: I hear you a loud and clear John.

1504
01:18:39,160 --> 01:18:40,599
Speaker 6: I have a question.

1505
01:18:40,960 --> 01:18:43,599
Speaker 7: I have a friend of mine. He only has one thing.

1506
01:18:43,640 --> 01:18:44,600
Speaker 6: He has an iPhone.

1507
01:18:45,000 --> 01:18:47,920
Speaker 9: But I was gonna ask your advice on password managers.

1508
01:18:48,280 --> 01:18:51,559
Speaker 1: Ah, good question, password managers. I was just talking about

1509
01:18:51,600 --> 01:18:54,559
Speaker 1: this yesterday with a friend. So if he just has

1510
01:18:54,560 --> 01:18:58,840
Speaker 1: an iPhone, I think the easiest, simplest password manager is

1511
01:18:58,840 --> 01:19:02,800
Speaker 1: built right into the iPhone. It's called iCloud keychain, and

1512
01:19:02,880 --> 01:19:06,920
Speaker 1: if he's using the iPhone, iCloud keychain will generate strong passwords.

1513
01:19:06,960 --> 01:19:09,800
Speaker 1: If you're using an iPhone, you've probably seen this pop

1514
01:19:09,880 --> 01:19:12,240
Speaker 1: up on your phone where it says it literally puts

1515
01:19:12,240 --> 01:19:15,360
Speaker 1: like an email or a password in the box, like

1516
01:19:15,439 --> 01:19:17,280
Speaker 1: it's like this long character and you just have to

1517
01:19:17,280 --> 01:19:20,439
Speaker 1: tap to accept it. But iCloud keychain, if he's already

1518
01:19:20,520 --> 01:19:22,439
Speaker 1: using iPhone, I think is going to be the simplest

1519
01:19:22,439 --> 01:19:25,120
Speaker 1: way to do it. Now, when you're using more devices

1520
01:19:25,160 --> 01:19:26,720
Speaker 1: than just the iPhone, I think it gets a little

1521
01:19:26,760 --> 01:19:29,640
Speaker 1: bit more complicated, then I would recommend something like bitwarden,

1522
01:19:30,280 --> 01:19:36,160
Speaker 1: b it wr d n Bitwarden. And what Bitwarden does

1523
01:19:36,479 --> 01:19:39,400
Speaker 1: is it will generate a password, but you have to

1524
01:19:39,439 --> 01:19:41,439
Speaker 1: set it all up. You need to create an account,

1525
01:19:41,840 --> 01:19:43,439
Speaker 1: you need to set it up and make sure that

1526
01:19:43,479 --> 01:19:45,160
Speaker 1: the iPhone knows that that's what you want to use

1527
01:19:45,200 --> 01:19:48,120
Speaker 1: to fill on the accounts. That's a good way to go.

1528
01:19:48,720 --> 01:19:52,760
Speaker 1: If you're a big Google user, a Google Chrome on

1529
01:19:52,840 --> 01:19:55,880
Speaker 1: the iPhone and Google Chrome on the desktop, I would

1530
01:19:56,000 --> 01:19:59,920
Speaker 1: check out Google password manager, so they have one built in.

1531
01:20:00,200 --> 01:20:03,800
Speaker 1: You can go to passwords dot Google dot com. And

1532
01:20:04,160 --> 01:20:07,880
Speaker 1: Google just recently upgraded this password manager so that works

1533
01:20:07,920 --> 01:20:10,120
Speaker 1: even better on the iPhone. It used to be kind

1534
01:20:10,120 --> 01:20:12,920
Speaker 1: of not so easy, but now it actually will fill

1535
01:20:12,920 --> 01:20:17,040
Speaker 1: in passwords across all devices on the iPhone. And by

1536
01:20:17,080 --> 01:20:20,600
Speaker 1: the way, to check out how you're using the password

1537
01:20:20,920 --> 01:20:24,920
Speaker 1: manager on your iPhone, you go to settings and let's

1538
01:20:24,960 --> 01:20:28,360
Speaker 1: see you go to passwords and it's going to authorize you,

1539
01:20:28,840 --> 01:20:30,840
Speaker 1: and then you can see all the passwords that your

1540
01:20:30,880 --> 01:20:33,960
Speaker 1: iPhone has selected and kept inside there. I've got a

1541
01:20:33,960 --> 01:20:35,960
Speaker 1: list of a couple of them. But then if you

1542
01:20:36,000 --> 01:20:41,360
Speaker 1: go into password options, now you can specify how you

1543
01:20:41,520 --> 01:20:46,360
Speaker 1: want to save and also fill passwords on the iPhone.

1544
01:20:46,760 --> 01:20:49,000
Speaker 1: So on my phone specifically, I've got a couple of

1545
01:20:49,000 --> 01:20:52,960
Speaker 1: different options. It says iCloud passwords and keychain, that's the default.

1546
01:20:53,240 --> 01:20:55,880
Speaker 1: You can use Chrome password Manager. You can use a

1547
01:20:55,880 --> 01:20:58,040
Speaker 1: third party app, and now it even looks like Google

1548
01:20:58,439 --> 01:21:00,240
Speaker 1: has it built into its app as well, but I

1549
01:21:00,240 --> 01:21:02,439
Speaker 1: think that's the same as the Chrome one. But that's

1550
01:21:02,479 --> 01:21:05,280
Speaker 1: what you want to do is set up. I personally

1551
01:21:05,479 --> 01:21:10,479
Speaker 1: always appreciate third party products for everything, but John in

1552
01:21:10,560 --> 01:21:12,840
Speaker 1: your friend's case, since he's just or they're just using

1553
01:21:12,840 --> 01:21:15,320
Speaker 1: an iPhone, I think the iCloud key chain is probably

1554
01:21:15,320 --> 01:21:17,479
Speaker 1: gonna be the easiest. But keep in mind it is

1555
01:21:17,600 --> 01:21:20,320
Speaker 1: linked to your iCloud account, So if you forget your

1556
01:21:20,479 --> 01:21:23,120
Speaker 1: iCloud password, or if you can't get into your iicloud account,

1557
01:21:23,240 --> 01:21:24,680
Speaker 1: you're gonna have a lot of problems with all your

1558
01:21:24,680 --> 01:21:26,240
Speaker 1: other passwords because you're not gonna be able to get

1559
01:21:26,240 --> 01:21:28,880
Speaker 1: into those either. So no matter what, no matter what

1560
01:21:28,920 --> 01:21:33,200
Speaker 1: you use for your password management, please create a secure

1561
01:21:33,240 --> 01:21:37,439
Speaker 1: password for that software and also write it down if

1562
01:21:37,439 --> 01:21:39,120
Speaker 1: you need to, you know, just so you don't forget it.

1563
01:21:39,240 --> 01:21:42,280
Speaker 1: Put it somewhere safe. The other programs I like are

1564
01:21:43,640 --> 01:21:46,599
Speaker 1: dash Lane. So dash Lane's really good. I think it's

1565
01:21:46,680 --> 01:21:49,839
Speaker 1: it's one of the better password management programs. The problem

1566
01:21:49,920 --> 01:21:53,040
Speaker 1: is it is expensive. It's very very expensive, especially over time.

1567
01:21:53,479 --> 01:21:55,360
Speaker 1: So you have to be kind of you know, you

1568
01:21:55,479 --> 01:21:57,960
Speaker 1: got to be if you're gonna get into that one.

1569
01:21:58,120 --> 01:22:00,640
Speaker 1: It's gonna cost you some money over time. The other

1570
01:22:00,720 --> 01:22:05,200
Speaker 1: one I like is proton Pass. Proton Pass is an

1571
01:22:05,240 --> 01:22:09,040
Speaker 1: open source password manager app, and again it does cost

1572
01:22:09,080 --> 01:22:12,080
Speaker 1: some money for I think anything over the basic, but

1573
01:22:12,240 --> 01:22:15,479
Speaker 1: it is it's not that expensive, and so proton Pass

1574
01:22:15,560 --> 01:22:20,360
Speaker 1: is another one. So to review iCloud Keychain, Google password Manager,

1575
01:22:21,240 --> 01:22:24,439
Speaker 1: Bitwarden if you want something that's completely free and then

1576
01:22:24,439 --> 01:22:27,000
Speaker 1: if you want to pay, I like dash Lane and

1577
01:22:27,000 --> 01:22:30,320
Speaker 1: I also like proton Pass. So check those out. John

1578
01:22:30,720 --> 01:22:35,360
Speaker 1: good friend for helping your pal out there. Carl is

1579
01:22:35,360 --> 01:22:38,000
Speaker 1: in Alpine, California. Carlett, you're on with Rich.

1580
01:22:38,680 --> 01:22:41,880
Speaker 7: Hey, Rich, I have a problem. I take videos on

1581
01:22:41,920 --> 01:22:47,799
Speaker 7: my Samsung Galaxy S twenty one FE five g Okay,

1582
01:22:48,320 --> 01:22:50,680
Speaker 7: I go into my computer, I download it on my

1583
01:22:50,760 --> 01:22:55,240
Speaker 7: computer and I cannot open my videos. Now I can

1584
01:22:55,280 --> 01:22:57,840
Speaker 7: open them. I can send them on Messenger, and I

1585
01:22:57,880 --> 01:23:01,080
Speaker 7: can send them on WhatsApp, No problem the yep. So

1586
01:23:01,160 --> 01:23:03,559
Speaker 7: what I do is I go and I've tried everything.

1587
01:23:03,680 --> 01:23:07,240
Speaker 7: Will I go into you know, Open with Movies and

1588
01:23:07,320 --> 01:23:10,160
Speaker 7: TV photos VLC Media.

1589
01:23:09,880 --> 01:23:11,439
Speaker 1: Player VLC won't open it?

1590
01:23:13,000 --> 01:23:14,080
Speaker 7: Right here, I'm gonna try it out.

1591
01:23:14,320 --> 01:23:17,639
Speaker 1: What's what's the what is the end of the video?

1592
01:23:17,760 --> 01:23:20,560
Speaker 1: What's the extension on it?

1593
01:23:20,680 --> 01:23:21,280
Speaker 7: The number?

1594
01:23:21,479 --> 01:23:23,840
Speaker 1: No, like it's usually it says like movie dot something?

1595
01:23:23,880 --> 01:23:26,000
Speaker 1: What's after the dot?

1596
01:23:26,280 --> 01:23:28,639
Speaker 7: Oh wait a minute, hold on, let me do this again.

1597
01:23:28,720 --> 01:23:31,200
Speaker 1: Hold on, because here's here's what I think is happening.

1598
01:23:31,680 --> 01:23:34,519
Speaker 1: I think that you're capturing these videos in a high

1599
01:23:34,520 --> 01:23:38,920
Speaker 1: efficiency mode. There are some new modes that the phones

1600
01:23:38,920 --> 01:23:42,639
Speaker 1: are using, notably h G I F and some others

1601
01:23:42,880 --> 01:23:46,120
Speaker 1: h V E C, there's some there's some various newer

1602
01:23:46,200 --> 01:23:51,200
Speaker 1: types of video and photo formats that not every computer

1603
01:23:51,360 --> 01:23:54,360
Speaker 1: and every program is compatible with just yet. So I

1604
01:23:54,400 --> 01:23:56,320
Speaker 1: think that's what's happening with this phone. So what I

1605
01:23:56,360 --> 01:23:58,880
Speaker 1: would do is I would go into your settings. Do

1606
01:23:58,920 --> 01:24:00,439
Speaker 1: you know how to go into the cameras settings on

1607
01:24:00,479 --> 01:24:01,080
Speaker 1: your Samsung?

1608
01:24:01,680 --> 01:24:03,599
Speaker 7: Oh yeah, I can do it right now.

1609
01:24:03,920 --> 01:24:07,719
Speaker 1: Okay, you open up your phone, open up camera settings

1610
01:24:07,720 --> 01:24:10,439
Speaker 1: in the upper left hand corner, and it says advanced

1611
01:24:10,560 --> 01:24:13,559
Speaker 1: Picture Options. So i'd go to that one first and

1612
01:24:13,560 --> 01:24:16,679
Speaker 1: where it says high efficiency pictures, make sure that's turned off.

1613
01:24:17,000 --> 01:24:20,520
Speaker 7: Okay, wait a second, I've actually lost you. I'm in settings.

1614
01:24:20,600 --> 01:24:24,519
Speaker 1: Okay, it says advanced picture options. Do you see that?

1615
01:24:25,880 --> 01:24:27,479
Speaker 7: Do I scroll down with that?

1616
01:24:27,680 --> 01:24:28,280
Speaker 1: You might need to.

1617
01:24:28,840 --> 01:24:29,160
Speaker 7: I don't.

1618
01:24:31,040 --> 01:24:36,960
Speaker 1: So you scroll down and okay, features advanced advanced picture options.

1619
01:24:36,960 --> 01:24:37,439
Speaker 1: Do you see that?

1620
01:24:38,040 --> 01:24:40,280
Speaker 7: This is okay, I have advanced features?

1621
01:24:40,439 --> 01:24:46,679
Speaker 1: Okay, well at any rate? No, no, okay, so just

1622
01:24:46,680 --> 01:24:49,400
Speaker 1: just at any rate, Carl. What I think is happening

1623
01:24:49,560 --> 01:24:52,680
Speaker 1: is that you've got these these photos and videos are

1624
01:24:52,720 --> 01:24:56,000
Speaker 1: taken in a format that not every program likes because

1625
01:24:56,400 --> 01:24:58,959
Speaker 1: these phones, like I said, are using some newer formats

1626
01:24:59,000 --> 01:25:02,280
Speaker 1: for these things, and not every program has caught up

1627
01:25:02,280 --> 01:25:04,680
Speaker 1: to these formats. I'm very surprised that VLC is not

1628
01:25:04,760 --> 01:25:07,920
Speaker 1: playing it, because that typically plays pretty much any file

1629
01:25:08,000 --> 01:25:10,960
Speaker 1: format you can imagine under the sun. But again, if

1630
01:25:11,000 --> 01:25:13,559
Speaker 1: you go into your camera settings, open up your camera,

1631
01:25:13,840 --> 01:25:16,479
Speaker 1: tap the gear icon upper left hand corner, it says

1632
01:25:16,520 --> 01:25:20,320
Speaker 1: advanced Picture Options, high Efficiency pictures. You want to turn

1633
01:25:20,400 --> 01:25:22,479
Speaker 1: that off if you want to take it in a

1634
01:25:22,479 --> 01:25:25,880
Speaker 1: format that every single app will understand, and then same

1635
01:25:25,880 --> 01:25:28,839
Speaker 1: thing under videos in the camera options it says advanced

1636
01:25:28,880 --> 01:25:33,160
Speaker 1: Video Options, it says high efficiency videos. Turn that off

1637
01:25:33,200 --> 01:25:35,880
Speaker 1: and hopefully that should solve your problem. Same thing on

1638
01:25:35,920 --> 01:25:38,559
Speaker 1: the iPhone, there are high efficiency formats you can switch

1639
01:25:38,600 --> 01:25:41,519
Speaker 1: off if you're having trouble with your pictures. You're listening

1640
01:25:41,600 --> 01:25:46,479
Speaker 1: to rich on Tech. Welcome back to rich On Tech.

1641
01:25:49,680 --> 01:25:51,360
Speaker 1: Was I on with Carlett on the air?

1642
01:25:52,040 --> 01:25:52,120
Speaker 11: No?

1643
01:25:52,280 --> 01:25:55,120
Speaker 1: Okay? I was given Carlett a little uh. She stayed

1644
01:25:55,160 --> 01:25:59,080
Speaker 1: after class for a little remedial instruction. I was walking

1645
01:25:59,120 --> 01:26:02,760
Speaker 1: her through the steps on how to get the videos.

1646
01:26:02,920 --> 01:26:05,719
Speaker 1: So it turns out that her phone was actually taking

1647
01:26:05,720 --> 01:26:08,000
Speaker 1: the videos in the proper format, which should work on

1648
01:26:08,040 --> 01:26:12,879
Speaker 1: her computer, but she was emailing herself the file through AOL,

1649
01:26:13,520 --> 01:26:15,960
Speaker 1: and so I have a feeling that AOL was compressing

1650
01:26:16,120 --> 01:26:19,920
Speaker 1: or changing that video in some way. So when you're

1651
01:26:19,920 --> 01:26:22,360
Speaker 1: trying to and it's a problem for a lot of people,

1652
01:26:22,400 --> 01:26:25,719
Speaker 1: they're trying to get videos from their phone to their computer,

1653
01:26:26,360 --> 01:26:28,720
Speaker 1: and it's not always easy because how do you do it?

1654
01:26:28,800 --> 01:26:32,720
Speaker 1: Do you email yourself? That's like the easiest, most default way,

1655
01:26:33,000 --> 01:26:36,240
Speaker 1: So I would recommend I recommend it to Carlett. She

1656
01:26:36,360 --> 01:26:39,400
Speaker 1: said that she uses WhatsApp and so on all of

1657
01:26:39,400 --> 01:26:43,639
Speaker 1: these WhatsApp and Telegram, they will allow you to send

1658
01:26:43,640 --> 01:26:47,400
Speaker 1: things to yourself and it's actually quite good, and so

1659
01:26:47,479 --> 01:26:49,920
Speaker 1: I would recommend using that as a way if you're

1660
01:26:49,920 --> 01:26:51,920
Speaker 1: ever thinking, like, if you're ever stumped and you're like, wait,

1661
01:26:51,920 --> 01:26:53,960
Speaker 1: how do I get this file, this big file to

1662
01:26:54,000 --> 01:26:58,000
Speaker 1: my computer? You can use WhatsApp, you can use Telegram.

1663
01:26:58,439 --> 01:27:02,680
Speaker 1: You can use those programs to send those files to yourself.

1664
01:27:03,439 --> 01:27:05,760
Speaker 1: And usually they have like on Telegram, it's got a

1665
01:27:05,800 --> 01:27:10,280
Speaker 1: special little uh, a little menu called saved messages, so

1666
01:27:10,320 --> 01:27:14,080
Speaker 1: you can send it that way, And WhatsApp has something similar,

1667
01:27:14,560 --> 01:27:17,080
Speaker 1: so you can do the same exact thing on WhatsApp.

1668
01:27:17,640 --> 01:27:19,519
Speaker 1: And I'm trying to see what they call it on WhatsApp.

1669
01:27:19,560 --> 01:27:22,200
Speaker 1: It may be called the same thing. Let's see if

1670
01:27:22,240 --> 01:27:26,679
Speaker 1: I can open up WhatsApp here, So on WhatsApp, let's

1671
01:27:26,680 --> 01:27:29,120
Speaker 1: see here. Oh I gotta I gotta back up my

1672
01:27:29,160 --> 01:27:34,000
Speaker 1: WhatsApp here. Okay, I'll just do that daily. Oh wow,

1673
01:27:34,040 --> 01:27:36,839
Speaker 1: this is uh, you know, this is okay. So WhatsApp

1674
01:27:36,880 --> 01:27:39,960
Speaker 1: clearly was not probably set up on my phone because

1675
01:27:39,960 --> 01:27:42,320
Speaker 1: I switch phone so often that it like it's always

1676
01:27:42,320 --> 01:27:45,439
Speaker 1: asking me to do something new and change something anyway.

1677
01:27:45,920 --> 01:27:48,880
Speaker 1: That's what I would recommend is just sending this stuff

1678
01:27:48,880 --> 01:27:51,320
Speaker 1: to yourself through a program like a WhatsApp or a

1679
01:27:51,360 --> 01:27:54,080
Speaker 1: telegram and have that on your desktop, a lot easier

1680
01:27:54,120 --> 01:27:59,200
Speaker 1: than emailing yourself. Okay, let me tell you about pause ads,

1681
01:27:59,640 --> 01:28:03,200
Speaker 1: so get ready for this. Pause ads are now coming

1682
01:28:03,280 --> 01:28:07,240
Speaker 1: to various streaming services, including Hulu, Peacock, and HBO. Max

1683
01:28:07,960 --> 01:28:10,920
Speaker 1: Variety says that all three of these services have started

1684
01:28:10,920 --> 01:28:13,639
Speaker 1: showing pause ads that appear when you pause a video.

1685
01:28:14,760 --> 01:28:18,559
Speaker 1: So these are ads that when you pause the show

1686
01:28:18,600 --> 01:28:21,280
Speaker 1: you're watching or the movie you're watching, you'll get an

1687
01:28:21,320 --> 01:28:24,200
Speaker 1: AD that pops up, and that ad will say, hey,

1688
01:28:24,840 --> 01:28:28,599
Speaker 1: you know, while you're pausing, take a look at this now.

1689
01:28:28,920 --> 01:28:31,720
Speaker 1: Some of the brands, including Sharman, Geico, and Hershey's have

1690
01:28:31,800 --> 01:28:35,439
Speaker 1: tested these ads, and some of them feature QR codes

1691
01:28:35,960 --> 01:28:38,200
Speaker 1: that you can scan on your screen so that you

1692
01:28:38,240 --> 01:28:42,719
Speaker 1: can get more information. But again, this is a new

1693
01:28:42,760 --> 01:28:46,000
Speaker 1: way to get revenue, and if you're on an AD

1694
01:28:46,040 --> 01:28:50,599
Speaker 1: supported streaming plan like these are growing very fast. They're

1695
01:28:50,600 --> 01:28:52,720
Speaker 1: looking for ways of making money off of you. And

1696
01:28:52,760 --> 01:28:54,760
Speaker 1: it's fine. I mean, look, you're you're paying less for

1697
01:28:54,800 --> 01:28:56,600
Speaker 1: this streaming service, but I'm just telling you this so

1698
01:28:56,640 --> 01:28:58,680
Speaker 1: you're not thrown off guard the next time you see it.

1699
01:28:59,200 --> 01:29:02,439
Speaker 1: So pause. Ad Ads on Hulu, Peacock, and HBO Max

1700
01:29:02,479 --> 01:29:05,360
Speaker 1: have started to show up, according to Variety, so don't

1701
01:29:05,360 --> 01:29:07,120
Speaker 1: be surprised if you see one, and you know. The

1702
01:29:07,160 --> 01:29:09,559
Speaker 1: beauty of ads is that they're great if it's for

1703
01:29:09,640 --> 01:29:12,760
Speaker 1: a helpful product that you want. I have nothing, no

1704
01:29:12,800 --> 01:29:14,759
Speaker 1: problem with ads. I mean, this show is ad supported,

1705
01:29:15,160 --> 01:29:17,040
Speaker 1: and ads are great. I've been on TV for a

1706
01:29:17,120 --> 01:29:19,639
Speaker 1: very long time. People get TV for free because of ads,

1707
01:29:20,120 --> 01:29:24,519
Speaker 1: and ads are great. If they're helpful and interesting, they're awesome.

1708
01:29:25,240 --> 01:29:27,840
Speaker 1: So don't be scared of them. Don't be afraid of them.

1709
01:29:28,240 --> 01:29:29,479
Speaker 1: You can pay to get rid of them in a

1710
01:29:29,520 --> 01:29:31,439
Speaker 1: lot of services, but you can also get a lot

1711
01:29:31,439 --> 01:29:33,559
Speaker 1: of stuff for free if you don't mind them. All right,

1712
01:29:33,600 --> 01:29:36,280
Speaker 1: this was really cool. Nine to five mac Zach Hall

1713
01:29:36,720 --> 01:29:38,760
Speaker 1: put out a PSA that said, did you know you

1714
01:29:38,760 --> 01:29:41,920
Speaker 1: can open QR codes on iOS without scanning the code

1715
01:29:41,920 --> 01:29:44,759
Speaker 1: from another device? And I'll be quite honest, one hundred

1716
01:29:44,760 --> 01:29:47,960
Speaker 1: percent honest, I did not know this. I've always used

1717
01:29:47,960 --> 01:29:50,439
Speaker 1: Google Lens to scan a QR code on my screen

1718
01:29:50,880 --> 01:29:53,760
Speaker 1: if I did not have a secondary device to scan it.

1719
01:29:54,320 --> 01:29:56,360
Speaker 1: But I did not know that if you're on an

1720
01:29:56,360 --> 01:29:59,400
Speaker 1: iPhone you can just tap and hold on a QR

1721
01:29:59,439 --> 01:30:02,040
Speaker 1: code and that we'll scan the code. So if you

1722
01:30:02,040 --> 01:30:04,280
Speaker 1: want to try this out, I posted a QR code

1723
01:30:04,280 --> 01:30:07,240
Speaker 1: to my Facebook page Facebook dot com slash rich on Tech.

1724
01:30:07,680 --> 01:30:10,400
Speaker 1: You can screenshot that QR code or save it to

1725
01:30:10,479 --> 01:30:13,640
Speaker 1: your camera role and then once you're in there, just

1726
01:30:13,760 --> 01:30:17,720
Speaker 1: open up that photo on your camera role, tap a

1727
01:30:17,800 --> 01:30:20,479
Speaker 1: hold on the QR code and lo and behold it

1728
01:30:20,520 --> 01:30:23,240
Speaker 1: will open up that QR code. This is game changing.

1729
01:30:23,640 --> 01:30:25,879
Speaker 1: You no longer need to scan it from a different device.

1730
01:30:26,479 --> 01:30:28,960
Speaker 1: How much fun? All right? Coming up next, we're going

1731
01:30:29,000 --> 01:30:32,280
Speaker 1: to talk about AI that can help your student get

1732
01:30:32,720 --> 01:30:38,280
Speaker 1: financial aid. You are listening to rich on Tech. Welcome

1733
01:30:38,320 --> 01:30:41,680
Speaker 1: back to rich on Tech. Rich Demiro here talking technology

1734
01:30:41,720 --> 01:30:48,960
Speaker 1: with you. Oh, paying for college every parent's dream, right,

1735
01:30:50,600 --> 01:30:54,240
Speaker 1: kids have no idea? Joining me now is uh Lou Caney,

1736
01:30:54,320 --> 01:30:57,679
Speaker 1: co founder and co director of the Fair Opportunity Project.

1737
01:30:57,680 --> 01:31:02,000
Speaker 1: They have built a GPT chat bot to help students

1738
01:31:02,040 --> 01:31:05,160
Speaker 1: file fast foot Am I saying that right? It's been

1739
01:31:05,200 --> 01:31:08,519
Speaker 1: so long since I said that word. And also basically,

1740
01:31:08,560 --> 01:31:12,120
Speaker 1: get more financial aid. Use AI to your advantage. So Luke,

1741
01:31:12,160 --> 01:31:13,479
Speaker 1: thanks so much for joining me today.

1742
01:31:14,320 --> 01:31:15,479
Speaker 12: Rich thanks for having me on.

1743
01:31:15,960 --> 01:31:20,759
Speaker 1: Okay, so tell me. This is the nonprofit Fair Opportunity Project,

1744
01:31:20,880 --> 01:31:24,280
Speaker 1: So explain to me what your nonprofit is all about

1745
01:31:24,320 --> 01:31:25,080
Speaker 1: and what you built.

1746
01:31:26,040 --> 01:31:29,040
Speaker 11: Yeah, exactly, So, Fair Opportunity Project is all about helping

1747
01:31:29,120 --> 01:31:32,639
Speaker 11: kids afford and college, but also more broadly think about

1748
01:31:32,640 --> 01:31:35,519
Speaker 11: their financial future post high school. Because it's one of

1749
01:31:35,520 --> 01:31:36,759
Speaker 11: those periods where you can take.

1750
01:31:36,600 --> 01:31:38,479
Speaker 12: On a debt, a lot of debt, really quickly.

1751
01:31:39,160 --> 01:31:41,760
Speaker 11: And so when we were thinking about how we really

1752
01:31:41,800 --> 01:31:44,360
Speaker 11: wanted to help out students navigate that when you're eighteen

1753
01:31:44,400 --> 01:31:46,719
Speaker 11: or nineteen, we thought that, hey, maybe we can build

1754
01:31:46,760 --> 01:31:50,120
Speaker 11: something using this new technology, large language models to help

1755
01:31:50,160 --> 01:31:53,760
Speaker 11: students kind of navigate that minefield and maximize their aid.

1756
01:31:53,880 --> 01:31:56,519
Speaker 11: And as you said, for the parents, it also helps

1757
01:31:56,560 --> 01:31:57,759
Speaker 11: out the parents.

1758
01:31:57,800 --> 01:31:59,439
Speaker 12: You might have to co side those loans too.

1759
01:32:00,080 --> 01:32:01,880
Speaker 1: This is brilliant. And by the way, so what you

1760
01:32:01,920 --> 01:32:05,639
Speaker 1: said is, you know, everyone thinks that you take out

1761
01:32:05,680 --> 01:32:08,160
Speaker 1: all these loans for college and then when you start

1762
01:32:08,200 --> 01:32:10,439
Speaker 1: making money, it is super easy to pay them back.

1763
01:32:10,479 --> 01:32:13,599
Speaker 1: That is not the case, Like it is really tough

1764
01:32:13,640 --> 01:32:17,479
Speaker 1: to pay back twenty thousand, thirty thousand, one hundred thousand

1765
01:32:17,479 --> 01:32:20,080
Speaker 1: dollars worth of money, no matter how much you're making,

1766
01:32:20,200 --> 01:32:23,120
Speaker 1: because there's other things that your money goes to. So

1767
01:32:23,160 --> 01:32:25,080
Speaker 1: it sounds easy, and people kind of get caught in

1768
01:32:25,080 --> 01:32:27,160
Speaker 1: that trap of just all just take out all these loans.

1769
01:32:27,520 --> 01:32:29,759
Speaker 1: So if you can get you know, the least amount,

1770
01:32:30,120 --> 01:32:31,599
Speaker 1: you know, whatever, you know, you want to take out

1771
01:32:31,600 --> 01:32:34,000
Speaker 1: the least amount, obviously, But let's talk about this. So

1772
01:32:34,040 --> 01:32:35,960
Speaker 1: what is the what is FASTS? I ever remember, I

1773
01:32:36,040 --> 01:32:37,920
Speaker 1: can't remember what that thing's all about. It's like federal

1774
01:32:37,960 --> 01:32:39,680
Speaker 1: financial aid or something. Application.

1775
01:32:40,479 --> 01:32:43,240
Speaker 11: Yeah, so the FAST application is basically a way the

1776
01:32:43,280 --> 01:32:47,000
Speaker 11: government assesses your like your need in this or your

1777
01:32:47,040 --> 01:32:50,920
Speaker 11: ability to qualify for these advantageous like funding sources. Kind

1778
01:32:50,920 --> 01:32:53,000
Speaker 11: of a fun fact is that a lot of the

1779
01:32:53,040 --> 01:32:55,240
Speaker 11: FAST was used a lot more than just like providing

1780
01:32:55,280 --> 01:32:58,960
Speaker 11: funding for a four year university. A lot of it's

1781
01:32:59,040 --> 01:33:00,640
Speaker 11: used in a lot of other ways, especially like in

1782
01:33:00,640 --> 01:33:03,880
Speaker 11: community community colleges or trade programs to also assess need

1783
01:33:04,360 --> 01:33:06,640
Speaker 11: and so just that's one thing that we like to

1784
01:33:06,640 --> 01:33:08,960
Speaker 11: say is that you know, the FATA isn't just something

1785
01:33:08,960 --> 01:33:11,120
Speaker 11: that you should file if you're if you're a student

1786
01:33:11,120 --> 01:33:13,519
Speaker 11: ting about a four year university. It's also something that

1787
01:33:13,640 --> 01:33:16,360
Speaker 11: is good to kind of knock out depending on for

1788
01:33:17,000 --> 01:33:18,320
Speaker 11: a variety of things you might want to do in

1789
01:33:18,360 --> 01:33:21,400
Speaker 11: the future. And in terms of that, what you're saying

1790
01:33:21,400 --> 01:33:24,760
Speaker 11: earlier about the cost of college getting more expensive and

1791
01:33:24,800 --> 01:33:27,400
Speaker 11: paying that debt off, Yeah, there's one point five trillion

1792
01:33:27,439 --> 01:33:30,000
Speaker 11: dollars in student debt right down in the US and

1793
01:33:30,080 --> 01:33:31,920
Speaker 11: so and you got to remember a lot of that

1794
01:33:31,960 --> 01:33:32,960
Speaker 11: debts to getting taken out.

1795
01:33:32,960 --> 01:33:35,680
Speaker 12: When you're eighteen nineteen, you're thinking about the future.

1796
01:33:35,400 --> 01:33:39,400
Speaker 11: You don't really know, and so basically, anything that we

1797
01:33:39,439 --> 01:33:41,720
Speaker 11: can do as a nonprofit to help students kind of

1798
01:33:41,800 --> 01:33:44,000
Speaker 11: navigate that along with their families is really important. And

1799
01:33:44,520 --> 01:33:45,960
Speaker 11: you know, it's not that there's not a lot of

1800
01:33:45,960 --> 01:33:48,639
Speaker 11: people trying to do that. Like right now in public

1801
01:33:48,720 --> 01:33:51,080
Speaker 11: high schools, there's a four hundred and twenty four student

1802
01:33:51,160 --> 01:33:54,360
Speaker 11: to counselor ratio in American public high schools. And you know,

1803
01:33:54,439 --> 01:33:57,320
Speaker 11: these counselors are great, they're working really hard, they're pull

1804
01:33:57,360 --> 01:33:59,720
Speaker 11: along hours, they're getting stuff prepared through their summer, through

1805
01:33:59,720 --> 01:34:03,439
Speaker 11: their bre But from a nonprofit angle, is if there's

1806
01:34:03,479 --> 01:34:04,680
Speaker 11: a way that we can kind of come in and

1807
01:34:04,680 --> 01:34:07,360
Speaker 11: help students navigate that and also to spell some of

1808
01:34:07,400 --> 01:34:08,040
Speaker 11: these myths.

1809
01:34:09,320 --> 01:34:11,320
Speaker 12: That's something that I think is really worth worth our

1810
01:34:11,320 --> 01:34:12,160
Speaker 12: time to do.

1811
01:34:12,320 --> 01:34:14,320
Speaker 11: And again the technology has just become ready that we

1812
01:34:14,360 --> 01:34:16,400
Speaker 11: can do that in a way that's twenty four to

1813
01:34:16,400 --> 01:34:20,000
Speaker 11: seven and free to help students and families nowgates. But

1814
01:34:20,040 --> 01:34:23,080
Speaker 11: I should say, actually kind of interesting is that the

1815
01:34:23,120 --> 01:34:24,439
Speaker 11: FASTA what is it?

1816
01:34:24,560 --> 01:34:24,760
Speaker 12: Right?

1817
01:34:25,320 --> 01:34:29,640
Speaker 11: It's also changing, So it's the biggest change in a

1818
01:34:29,720 --> 01:34:32,839
Speaker 11: generation of the fastest. So in December, it's a totally

1819
01:34:32,880 --> 01:34:35,880
Speaker 11: new it's a totally new process and the information is

1820
01:34:35,920 --> 01:34:38,719
Speaker 11: coming out month by month. But one of the things

1821
01:34:38,720 --> 01:34:41,519
Speaker 11: that why you really wanted to stand this up in

1822
01:34:41,600 --> 01:34:44,240
Speaker 11: time for that is just to provide another resource when

1823
01:34:44,240 --> 01:34:45,880
Speaker 11: a lot of families will need it most, because it

1824
01:34:45,920 --> 01:34:47,840
Speaker 11: is the biggest change of this program we've ever seen.

1825
01:34:47,960 --> 01:34:53,040
Speaker 1: Okay, so how does your chatbot help along this process? Like?

1826
01:34:53,040 --> 01:34:54,200
Speaker 1: What does it do? Exactly?

1827
01:34:54,800 --> 01:34:55,639
Speaker 12: Yeah, great question.

1828
01:34:55,760 --> 01:34:57,479
Speaker 11: So so basically how it works is you got to

1829
01:34:57,600 --> 01:34:59,360
Speaker 11: chat dot fair Opportunity Project dot org.

1830
01:34:59,400 --> 01:35:00,640
Speaker 12: We also provid.

1831
01:35:00,240 --> 01:35:03,160
Speaker 11: Free mentorship and like how to apply to college guide,

1832
01:35:03,200 --> 01:35:05,000
Speaker 11: So if that's also interesting, you can find that on

1833
01:35:05,000 --> 01:35:07,040
Speaker 11: our main site. But it's at chat that's our pre

1834
01:35:07,200 --> 01:35:10,000
Speaker 11: pressure ory and you log in and you can basically

1835
01:35:10,040 --> 01:35:13,320
Speaker 11: ask questions related to the FACA, and so you can say.

1836
01:35:13,120 --> 01:35:15,160
Speaker 12: Hey, what is the FATA, how do I apply for this?

1837
01:35:15,280 --> 01:35:16,080
Speaker 12: How does this work?

1838
01:35:16,479 --> 01:35:21,599
Speaker 11: And we use opening eyes technology the GPT praise kind

1839
01:35:21,600 --> 01:35:24,959
Speaker 11: of and we trained it on the fast the information

1840
01:35:25,040 --> 01:35:27,880
Speaker 11: from last year's FASA. So basically, you as a student

1841
01:35:27,960 --> 01:35:30,880
Speaker 11: can come in anytime of the day, ask a question

1842
01:35:30,960 --> 01:35:34,400
Speaker 11: and get an answer back that we've trained to be

1843
01:35:34,560 --> 01:35:36,120
Speaker 11: really easy to understand.

1844
01:35:36,120 --> 01:35:38,880
Speaker 12: We try to make those responses in our model.

1845
01:35:38,960 --> 01:35:41,720
Speaker 11: Be easy enough for someone in middle school to kind

1846
01:35:41,720 --> 01:35:44,720
Speaker 11: of understand, just because you're right, like, if you go

1847
01:35:44,760 --> 01:35:46,680
Speaker 11: to the government site, you're kind of waiting through this

1848
01:35:46,840 --> 01:35:50,280
Speaker 11: long PDF of what to do, and we got to

1849
01:35:50,479 --> 01:35:52,759
Speaker 11: and if we can help people just answer the question

1850
01:35:52,840 --> 01:35:56,000
Speaker 11: they have in mind without having to go through one

1851
01:35:56,040 --> 01:35:57,600
Speaker 11: hundred pages of PDF.

1852
01:35:57,560 --> 01:35:59,040
Speaker 12: And that says families a lot of time.

1853
01:35:59,320 --> 01:36:01,960
Speaker 1: I think that is one of the most incredible aspects

1854
01:36:01,960 --> 01:36:06,800
Speaker 1: of AI is the immedia access to the information that

1855
01:36:06,880 --> 01:36:10,439
Speaker 1: you want without wading through, like you said, one hundred

1856
01:36:10,439 --> 01:36:13,280
Speaker 1: pages of a PDF. Because the information's in there, and yeah,

1857
01:36:13,320 --> 01:36:16,320
Speaker 1: if you read it all and you can process that, fine,

1858
01:36:16,760 --> 01:36:19,080
Speaker 1: but most people, most humans are not equipped to do

1859
01:36:19,120 --> 01:36:21,760
Speaker 1: that or it's really tough for time consuming. So what

1860
01:36:21,800 --> 01:36:24,080
Speaker 1: you've done is you've fed all this into your model

1861
01:36:24,439 --> 01:36:26,920
Speaker 1: and now you can ask these questions and you get

1862
01:36:26,960 --> 01:36:31,439
Speaker 1: the quick answer immediately. So why is it important that

1863
01:36:31,520 --> 01:36:36,000
Speaker 1: students kind of fully utilize all of these tools?

1864
01:36:37,080 --> 01:36:40,080
Speaker 11: Well, I mean just to your point of quickly getting

1865
01:36:40,160 --> 01:36:43,280
Speaker 11: these responses back. Yeah, especially if you have two work

1866
01:36:43,280 --> 01:36:45,280
Speaker 11: in parents, like Times of Luxury and so you don't

1867
01:36:45,479 --> 01:36:46,160
Speaker 11: you might not have.

1868
01:36:46,080 --> 01:36:47,800
Speaker 12: Time to go through a hundred page PDF for that

1869
01:36:48,560 --> 01:36:48,880
Speaker 12: one thing.

1870
01:36:48,920 --> 01:36:50,840
Speaker 11: I'll also note so a lot of these models running

1871
01:36:50,840 --> 01:36:53,640
Speaker 11: into this pollutionation problem where like, okay, I trust what

1872
01:36:53,680 --> 01:36:56,559
Speaker 11: GPT's given me. What we do with our chatbot is

1873
01:36:56,560 --> 01:36:59,200
Speaker 11: we also link directly to the page in the document,

1874
01:36:59,320 --> 01:37:02,240
Speaker 11: so you can double check with the uh, like with

1875
01:37:02,240 --> 01:37:05,280
Speaker 11: with like the the written document of to make sure

1876
01:37:05,360 --> 01:37:06,400
Speaker 11: that's correct, which is.

1877
01:37:06,320 --> 01:37:09,080
Speaker 12: A really nice thing that we do. But why why

1878
01:37:09,120 --> 01:37:11,400
Speaker 12: why students? Why did students care about this? And like

1879
01:37:11,520 --> 01:37:12,960
Speaker 12: why is this important? Man?

1880
01:37:13,040 --> 01:37:16,759
Speaker 11: Just because of student debts is really crushing families and students,

1881
01:37:16,760 --> 01:37:19,080
Speaker 11: and like again, this is one of the biggest decisions

1882
01:37:19,080 --> 01:37:21,559
Speaker 11: you can take on financially, along with buying a house

1883
01:37:22,120 --> 01:37:24,000
Speaker 11: or or maybe getting a divorce.

1884
01:37:24,040 --> 01:37:25,920
Speaker 1: I'm not chare, Oh, let's not go down.

1885
01:37:27,080 --> 01:37:30,439
Speaker 12: Holy moly, I don't have a GPT bot for that.

1886
01:37:30,479 --> 01:37:31,600
Speaker 12: I'm sorry everyone.

1887
01:37:32,720 --> 01:37:35,000
Speaker 11: What I what I will say is so we just

1888
01:37:35,040 --> 01:37:36,800
Speaker 11: want to help students figure this stuff out. And so

1889
01:37:37,160 --> 01:37:39,599
Speaker 11: one thing to note, there was seven seven point three

1890
01:37:39,680 --> 01:37:41,800
Speaker 11: billion dollars in the face of this one point five

1891
01:37:42,120 --> 01:37:44,800
Speaker 11: trillion dollars in student debt on the private market. Seven

1892
01:37:44,800 --> 01:37:48,479
Speaker 11: point three billion dollars of unclaimed telegrams happen through twenty

1893
01:37:48,520 --> 01:37:49,519
Speaker 11: twenty one to twenty twenty.

1894
01:37:49,400 --> 01:37:50,360
Speaker 12: Two over those two years.

1895
01:37:50,760 --> 01:37:52,519
Speaker 11: And so it's just it's just it's this thing where

1896
01:37:52,520 --> 01:37:55,120
Speaker 11: it's like there's eight available, it's going unclaimed.

1897
01:37:54,760 --> 01:37:56,160
Speaker 12: And yet student debts rising.

1898
01:37:56,280 --> 01:37:58,760
Speaker 11: And this is in a cure roll like you filling

1899
01:37:58,800 --> 01:38:02,200
Speaker 11: out your FASSA is not gonna structurally fixed rising costs

1900
01:38:02,200 --> 01:38:05,360
Speaker 11: in the US. But you know what, saving you ten

1901
01:38:05,479 --> 01:38:08,080
Speaker 11: K twenty K, Hey, you're going to really like that

1902
01:38:08,120 --> 01:38:10,320
Speaker 11: when you're when you're your twenties or thirties paying off

1903
01:38:10,360 --> 01:38:10,720
Speaker 11: that debt.

1904
01:38:10,800 --> 01:38:13,880
Speaker 12: So we just do our part in that, Okay.

1905
01:38:13,960 --> 01:38:16,679
Speaker 1: So this can help you get like reclaims or claim

1906
01:38:16,720 --> 01:38:18,519
Speaker 1: I guess some of that pelgrint or try to get

1907
01:38:18,520 --> 01:38:21,080
Speaker 1: some of that money. What about now, you said this

1908
01:38:21,080 --> 01:38:22,680
Speaker 1: this is all going to change. You said that the

1909
01:38:22,720 --> 01:38:25,519
Speaker 1: FASTA is getting some big changes. Will you adapt to

1910
01:38:25,640 --> 01:38:26,800
Speaker 1: your chatbot to that.

1911
01:38:27,520 --> 01:38:30,320
Speaker 11: Man, Rich, it's a great question. So that's exactly that's

1912
01:38:30,320 --> 01:38:32,960
Speaker 11: exactly right. So one of the ways that we've tried

1913
01:38:33,000 --> 01:38:35,160
Speaker 11: to help because our nonprofits all about helping kids of

1914
01:38:35,200 --> 01:38:37,120
Speaker 11: four in ten college. So what we've done in the

1915
01:38:37,120 --> 01:38:39,519
Speaker 11: past is we've had FASA mentors kind of help students

1916
01:38:39,560 --> 01:38:42,320
Speaker 11: fill us out. But one thing that you can't do

1917
01:38:42,400 --> 01:38:44,800
Speaker 11: with a team of FESTA mentors is immediately.

1918
01:38:44,280 --> 01:38:46,599
Speaker 12: Retrain them in like eight hours.

1919
01:38:46,960 --> 01:38:50,360
Speaker 11: But when the new documents come online for in December,

1920
01:38:50,400 --> 01:38:53,679
Speaker 11: for the FASA, we can swap out what we trained

1921
01:38:53,680 --> 01:38:57,400
Speaker 11: our model on basically like the information it uses to

1922
01:38:57,600 --> 01:39:00,640
Speaker 11: use this newer information within the day, we're going to

1923
01:39:00,680 --> 01:39:03,519
Speaker 11: have up to date information right when that right when

1924
01:39:03,520 --> 01:39:06,280
Speaker 11: that information drops, we'll have it in a way that's

1925
01:39:06,280 --> 01:39:07,599
Speaker 11: condensed and easy for families.

1926
01:39:07,640 --> 01:39:09,719
Speaker 12: And why is that also important?

1927
01:39:09,720 --> 01:39:12,000
Speaker 11: Well, there's other forms of aid out there as well,

1928
01:39:12,400 --> 01:39:14,800
Speaker 11: and we've started with the FACA to help out with

1929
01:39:14,800 --> 01:39:17,280
Speaker 11: that process. But where we're kind of headache as an

1930
01:39:17,360 --> 01:39:20,320
Speaker 11: org is expanding this to also help you file other

1931
01:39:20,400 --> 01:39:24,080
Speaker 11: forms of FACA because again, not everyone has the chance

1932
01:39:24,160 --> 01:39:26,280
Speaker 11: to talk to someone you can help them manage your

1933
01:39:26,320 --> 01:39:29,360
Speaker 11: finances coming into college, and we want to provide that

1934
01:39:29,840 --> 01:39:32,920
Speaker 11: for schools and families. Students just have a little extra

1935
01:39:33,000 --> 01:39:36,800
Speaker 11: guidance thinking about these big, big financial decisions for them.

1936
01:39:36,920 --> 01:39:39,519
Speaker 1: Now, forgive me for not knowing this, but with fast

1937
01:39:39,560 --> 01:39:42,360
Speaker 1: fat and I just FAFSAH and I just looked up

1938
01:39:42,400 --> 01:39:45,960
Speaker 1: free Application for Federal Student Aid. So is that only

1939
01:39:46,280 --> 01:39:48,559
Speaker 1: dealing with loans or is that also dealing with like

1940
01:39:48,640 --> 01:39:50,719
Speaker 1: grants too, like where you just get free money.

1941
01:39:51,960 --> 01:39:54,080
Speaker 11: So it's it's it's a little bit of both. So

1942
01:39:54,240 --> 01:39:55,800
Speaker 11: that's kind of the thing with the FASCA, is it.

1943
01:39:55,960 --> 01:39:59,800
Speaker 11: It's used for a variety of reasons. And so what

1944
01:39:59,800 --> 01:40:03,000
Speaker 11: we you often tell families is like, regardless of whether

1945
01:40:03,200 --> 01:40:05,760
Speaker 11: you plan on using it for a loan or for

1946
01:40:05,800 --> 01:40:08,400
Speaker 11: a grant, it's good to just knock out ahead of time,

1947
01:40:08,439 --> 01:40:12,240
Speaker 11: because as I mentioned earlier, it's it it opens an

1948
01:40:12,280 --> 01:40:17,240
Speaker 11: opportunity for for assistance, and and that you don't want

1949
01:40:17,240 --> 01:40:18,519
Speaker 11: to leave money on the table, you know.

1950
01:40:18,640 --> 01:40:20,120
Speaker 1: And so but what I will.

1951
01:40:20,000 --> 01:40:22,760
Speaker 11: Say is why families don't fill out, Man, it's it's

1952
01:40:22,800 --> 01:40:24,240
Speaker 11: I don't know, rich, I don't know if you had

1953
01:40:24,240 --> 01:40:24,800
Speaker 11: to felt the fast.

1954
01:40:24,800 --> 01:40:26,880
Speaker 12: I had a felt fast. A man, it is it's

1955
01:40:26,880 --> 01:40:28,720
Speaker 12: a pain. It's like you got it your health. Oh

1956
01:40:28,760 --> 01:40:29,479
Speaker 12: it's terrible.

1957
01:40:29,560 --> 01:40:32,439
Speaker 1: Yeah. Well, I mean it's a government application. I assume

1958
01:40:32,439 --> 01:40:34,240
Speaker 1: it's not easy, Like it's not wrong.

1959
01:40:34,760 --> 01:40:35,080
Speaker 6: Oh no.

1960
01:40:35,200 --> 01:40:37,200
Speaker 11: And I think for a lot of families, we do

1961
01:40:37,240 --> 01:40:40,280
Speaker 11: a lot of like like pulling like focus groups around this,

1962
01:40:40,320 --> 01:40:42,879
Speaker 11: trying to understand what's going on with families in this process.

1963
01:40:43,000 --> 01:40:45,560
Speaker 11: A lot of families feel like it's really invasive and

1964
01:40:45,560 --> 01:40:48,040
Speaker 11: and you have to have a lot of information. And

1965
01:40:48,080 --> 01:40:51,160
Speaker 11: that's also where kind of having a GPT bot that

1966
01:40:51,560 --> 01:40:53,960
Speaker 11: is confidential you can put in your information. We don't

1967
01:40:53,960 --> 01:40:56,760
Speaker 11: save your information and your questions at all kind of

1968
01:40:56,840 --> 01:40:59,280
Speaker 11: nice because I think something that family friends is when

1969
01:40:59,280 --> 01:41:02,160
Speaker 11: these schools run to open house fast sessions. You know,

1970
01:41:02,200 --> 01:41:04,840
Speaker 11: you bring your W two down to the cafeteria and

1971
01:41:04,880 --> 01:41:06,559
Speaker 11: then your counselor's looking at your W two.

1972
01:41:06,880 --> 01:41:09,000
Speaker 12: You know, just something about it for a lot of

1973
01:41:09,080 --> 01:41:10,360
Speaker 12: family just feels a little weird.

1974
01:41:10,560 --> 01:41:10,840
Speaker 1: Wow.

1975
01:41:10,880 --> 01:41:15,559
Speaker 11: So that's I think having that anonymous like confidential ability

1976
01:41:15,600 --> 01:41:19,400
Speaker 11: to ask your questions judgment free is also one of

1977
01:41:19,439 --> 01:41:21,719
Speaker 11: those things that we're trying to think about with this process,

1978
01:41:22,160 --> 01:41:24,519
Speaker 11: because you know, people's financial data sensitive, it's personal.

1979
01:41:24,680 --> 01:41:26,760
Speaker 1: All right, got about a minute, tell me why you

1980
01:41:26,840 --> 01:41:29,280
Speaker 1: got involved in all this, Like what's your drive here

1981
01:41:29,360 --> 01:41:31,360
Speaker 1: to start this fair Opportunity project?

1982
01:41:31,520 --> 01:41:31,640
Speaker 2: Oh?

1983
01:41:32,000 --> 01:41:33,000
Speaker 12: I got super lucky.

1984
01:41:33,040 --> 01:41:36,720
Speaker 11: So I'm from rural northern Minnesota and I found out

1985
01:41:36,720 --> 01:41:40,000
Speaker 11: about financial aid and a takeout line in McDonald's and

1986
01:41:40,200 --> 01:41:42,600
Speaker 11: wrote an application to Harvard and was one of the

1987
01:41:42,640 --> 01:41:45,320
Speaker 11: first kids in my community to get in. And so

1988
01:41:45,400 --> 01:41:47,080
Speaker 11: when I got there, I was like, wow, like how

1989
01:41:47,120 --> 01:41:50,080
Speaker 11: many how many of you have also worked in fast food?

1990
01:41:50,120 --> 01:41:52,880
Speaker 11: I had a fast food job in high school, And

1991
01:41:53,000 --> 01:41:54,080
Speaker 11: no one raised their hand.

1992
01:41:53,840 --> 01:41:57,120
Speaker 12: When giving the speaking at Harvard. At Harvard, and so

1993
01:41:57,160 --> 01:41:59,040
Speaker 12: that's what that's great. It's like, these intitutionions are great,

1994
01:41:59,080 --> 01:42:00,000
Speaker 12: there's a lot of great people.

1995
01:42:00,000 --> 01:42:02,240
Speaker 11: Well, well, we got to make sure that that that

1996
01:42:02,439 --> 01:42:04,559
Speaker 11: you know that you can come from any background, any

1997
01:42:04,640 --> 01:42:06,720
Speaker 11: zip code and still have a fair shot, still have

1998
01:42:06,720 --> 01:42:09,360
Speaker 11: a fair opportunity. And as we look at these problems,

1999
01:42:09,400 --> 01:42:11,760
Speaker 11: we're really looking at how do we make these solutions scalable,

2000
01:42:12,080 --> 01:42:14,680
Speaker 11: easy to use, and leverage the best technology out there.

2001
01:42:14,800 --> 01:42:17,640
Speaker 11: And thanks to Opening Eye for leasing those models, and

2002
01:42:17,800 --> 01:42:19,439
Speaker 11: you know, we're going to keep using them to help

2003
01:42:19,479 --> 01:42:20,360
Speaker 11: students families out.

2004
01:42:20,680 --> 01:42:23,200
Speaker 1: Great use of Ai. Lou Caney, co founder and co

2005
01:42:23,320 --> 01:42:27,720
Speaker 1: director of the Fair Opportunity Project Fair Opportunity Project dot org.

2006
01:42:28,640 --> 01:42:30,559
Speaker 1: Thanks so much for coming on the show. Get that

2007
01:42:30,680 --> 01:42:34,280
Speaker 1: money for College. Coming up next, Thank you. Coming up

2008
01:42:34,280 --> 01:42:37,920
Speaker 1: next is the feedback segment. You're listening to rich on Tech.

2009
01:42:40,760 --> 01:42:43,000
Speaker 1: We were going to sell the house. Welcome back to

2010
01:42:43,439 --> 01:42:45,760
Speaker 1: rich on Tech. Rich Demiro here hanging out with you,

2011
01:42:45,880 --> 01:42:49,960
Speaker 1: talking technology. We're going to get into the feedback segment.

2012
01:42:50,000 --> 01:42:53,799
Speaker 1: But I want to talk to producer Bobo here. Bobo

2013
01:42:53,960 --> 01:42:57,400
Speaker 1: runs the board and he told me about a interesting

2014
01:42:57,560 --> 01:43:02,519
Speaker 1: scam that's happening when it comes to looking for places

2015
01:43:02,520 --> 01:43:06,479
Speaker 1: to rent. So explain what happened, can you hear me?

2016
01:43:06,600 --> 01:43:06,800
Speaker 3: Yeah?

2017
01:43:06,840 --> 01:43:07,519
Speaker 1: Okay, great.

2018
01:43:07,760 --> 01:43:09,720
Speaker 13: So me and my wife are currently looking for a

2019
01:43:09,760 --> 01:43:12,519
Speaker 13: place to live, and in the process of us looking,

2020
01:43:12,680 --> 01:43:15,439
Speaker 13: I go to relator dot com and run across the house.

2021
01:43:15,760 --> 01:43:20,360
Speaker 13: The house was completely remodeled, refurbished, and I contacted the

2022
01:43:20,400 --> 01:43:22,920
Speaker 13: person about looking, you know, renting the house from them.

2023
01:43:23,080 --> 01:43:27,200
Speaker 13: Sure the amount was affordable, It was really affordable. And

2024
01:43:27,240 --> 01:43:29,559
Speaker 13: I contacted them and the guy hits me with, oh,

2025
01:43:29,680 --> 01:43:32,200
Speaker 13: I just got a promotion. But we decided to rent

2026
01:43:32,200 --> 01:43:35,439
Speaker 13: it and get the money like the residual income, and

2027
01:43:35,920 --> 01:43:38,559
Speaker 13: he through relator. He showed me how to go through

2028
01:43:38,600 --> 01:43:43,280
Speaker 13: opendoor dot com another realator company to get into the house,

2029
01:43:43,760 --> 01:43:45,800
Speaker 13: to look at the house, to examine.

2030
01:43:45,400 --> 01:43:46,760
Speaker 6: The house, to make sure that I liked it.

2031
01:43:47,400 --> 01:43:49,120
Speaker 13: When he took when he found out that I liked it,

2032
01:43:49,160 --> 01:43:51,280
Speaker 13: he sent me a link to fill out my application

2033
01:43:51,400 --> 01:43:55,799
Speaker 13: and resume, I mean like the moving application, and also

2034
01:43:56,040 --> 01:43:58,240
Speaker 13: to send him my deposit which would have been about

2035
01:43:58,240 --> 01:44:02,200
Speaker 13: four grand out. Something didn't sit right with me. I

2036
01:44:02,240 --> 01:44:04,719
Speaker 13: did research on the house. The house is for sale

2037
01:44:05,360 --> 01:44:10,120
Speaker 13: on every known like relature company site. The guy has

2038
01:44:10,200 --> 01:44:13,960
Speaker 13: been using this address to get people to submit a

2039
01:44:14,000 --> 01:44:16,719
Speaker 13: deposit and he keeps the money and get you all.

2040
01:44:16,640 --> 01:44:18,679
Speaker 1: Your personal information and you never hear from him again

2041
01:44:18,680 --> 01:44:20,519
Speaker 1: once you get some money. So okay, So this is

2042
01:44:20,680 --> 01:44:23,720
Speaker 1: this is so interesting because it falls into what I

2043
01:44:23,760 --> 01:44:26,519
Speaker 1: always say on the show that these scam artists use

2044
01:44:26,600 --> 01:44:29,080
Speaker 1: something that we know to be true and real, but

2045
01:44:29,120 --> 01:44:30,960
Speaker 1: then kind of turn it on its side. So in

2046
01:44:31,000 --> 01:44:34,200
Speaker 1: this case, open door has a service where you can

2047
01:44:34,320 --> 01:44:37,400
Speaker 1: tour they call it a self tour, where you can

2048
01:44:37,439 --> 01:44:40,040
Speaker 1: submit and you know, look at the house. Basically you

2049
01:44:40,040 --> 01:44:41,799
Speaker 1: get a coat on your phone that sort of unlocks

2050
01:44:41,800 --> 01:44:43,040
Speaker 1: the front door right pretty much.

2051
01:44:43,040 --> 01:44:44,559
Speaker 6: And I walked in the house to the house was

2052
01:44:44,600 --> 01:44:45,439
Speaker 6: completely empty.

2053
01:44:45,560 --> 01:44:47,800
Speaker 13: It was like anybody could look at it and see

2054
01:44:47,800 --> 01:44:49,679
Speaker 13: it's in Carson, California.

2055
01:44:49,200 --> 01:44:50,479
Speaker 1: And did you fall in love with the house?

2056
01:44:50,560 --> 01:44:53,240
Speaker 13: Oh instantly everything in the house was brand new and

2057
01:44:53,600 --> 01:44:55,720
Speaker 13: the amount was only like two thousand a month. I

2058
01:44:55,760 --> 01:44:58,320
Speaker 13: was like, this is perfect, Like we can steal rent

2059
01:44:58,600 --> 01:45:01,599
Speaker 13: and save to eventually buy our own home.

2060
01:45:02,160 --> 01:45:03,360
Speaker 6: And it was a scam.

2061
01:45:03,640 --> 01:45:03,920
Speaker 1: Wow.

2062
01:45:03,960 --> 01:45:06,160
Speaker 6: I'm still a little heartbroken by because I was excited.

2063
01:45:06,439 --> 01:45:09,760
Speaker 1: So basically the person is take their look. So the

2064
01:45:09,840 --> 01:45:12,320
Speaker 1: way this would work, and this could be replicated anywhere anywhere.

2065
01:45:12,320 --> 01:45:15,000
Speaker 1: They would find a house that's for sale, they would

2066
01:45:15,000 --> 01:45:16,600
Speaker 1: find one that you can do a self tour on.

2067
01:45:17,080 --> 01:45:19,760
Speaker 1: They then lift all the information from that listing put

2068
01:45:19,800 --> 01:45:22,360
Speaker 1: it as a rental on another third party site. It

2069
01:45:22,400 --> 01:45:24,680
Speaker 1: could be any site, could be Craigslist, whatever, and then

2070
01:45:24,720 --> 01:45:26,439
Speaker 1: they start talking to you and they say, oh yeah, here,

2071
01:45:26,520 --> 01:45:28,280
Speaker 1: go to this link, do a self tour, check out

2072
01:45:28,280 --> 01:45:29,640
Speaker 1: the house, make sure you like it. And then when

2073
01:45:29,680 --> 01:45:31,559
Speaker 1: you got it and they got you hook line and sinker,

2074
01:45:31,600 --> 01:45:32,880
Speaker 1: they want you to send you the cash.

2075
01:45:32,920 --> 01:45:34,720
Speaker 13: Pretty much, you fall in love with the house, and

2076
01:45:34,760 --> 01:45:36,800
Speaker 13: it's like, let me your thing is, let me hurr

2077
01:45:36,840 --> 01:45:38,920
Speaker 13: up and get on this for somebody else jumps on it,

2078
01:45:38,920 --> 01:45:41,360
Speaker 13: of course, so you send them the first months in

2079
01:45:41,400 --> 01:45:44,439
Speaker 13: a deposit, which would have been about four grand, and

2080
01:45:44,479 --> 01:45:46,520
Speaker 13: then you go to contact him he disappears.

2081
01:45:46,560 --> 01:45:48,000
Speaker 1: How did he want you to send you the money?

2082
01:45:48,040 --> 01:45:49,240
Speaker 1: I never got that far. Okay.

2083
01:45:49,360 --> 01:45:52,479
Speaker 13: Once he sent me to link something said look this up,

2084
01:45:52,720 --> 01:45:54,800
Speaker 13: and then when I saw it, it was a red fan,

2085
01:45:54,920 --> 01:45:57,160
Speaker 13: It was on Zillow, it was on all these different

2086
01:45:57,200 --> 01:46:02,960
Speaker 13: sites for sale. Nobody had it for and I called

2087
01:46:03,040 --> 01:46:05,400
Speaker 13: open door and told him. He said, people do it

2088
01:46:05,439 --> 01:46:06,720
Speaker 13: all the time, but they do it a lot on

2089
01:46:06,800 --> 01:46:09,639
Speaker 13: Craigslist because there's no real background check on Craigs.

2090
01:46:09,600 --> 01:46:13,479
Speaker 1: Right, such an interesting scam, and it's so easy to see.

2091
01:46:13,479 --> 01:46:16,920
Speaker 1: So time was of the essence. There was pressure, there's money.

2092
01:46:16,960 --> 01:46:20,000
Speaker 1: There's a lower rate than you would typically get, you know,

2093
01:46:20,080 --> 01:46:22,400
Speaker 1: if you bought, like this house was renting at a

2094
01:46:22,479 --> 01:46:24,280
Speaker 1: cheaper rate, so it seemed too good to be true,

2095
01:46:24,280 --> 01:46:25,720
Speaker 1: and you're like, oh, this is really good. I want

2096
01:46:25,720 --> 01:46:26,280
Speaker 1: to jump on it.

2097
01:46:26,439 --> 01:46:26,639
Speaker 12: Yep.

2098
01:46:27,560 --> 01:46:30,880
Speaker 1: And also it appeals to the you know, the time frame,

2099
01:46:31,000 --> 01:46:32,920
Speaker 1: like you want this and you fall in love with it,

2100
01:46:32,960 --> 01:46:34,479
Speaker 1: and the next thing you know, you're sending this money

2101
01:46:34,479 --> 01:46:36,000
Speaker 1: because you don't want someone else to jump on it

2102
01:46:36,000 --> 01:46:38,720
Speaker 1: ahead of you. So it's got all these kind of factors.

2103
01:46:39,000 --> 01:46:41,360
Speaker 1: But the best part was that he had the explanation

2104
01:46:41,520 --> 01:46:44,000
Speaker 1: for why it was for sale, because he's like, oh,

2105
01:46:44,000 --> 01:46:46,439
Speaker 1: we're gonna sell it, yeah, but now we're gonna rent

2106
01:46:46,479 --> 01:46:48,280
Speaker 1: it because I whatever, we're gonna make the income.

2107
01:46:48,520 --> 01:46:51,000
Speaker 13: Not a country. So I got a promotion of my

2108
01:46:51,040 --> 01:46:52,960
Speaker 13: new job. I'm not there. I can give you a

2109
01:46:53,040 --> 01:46:55,280
Speaker 13: self tour. You can do it yourself, and when you're done,

2110
01:46:55,360 --> 01:46:57,960
Speaker 13: just call me back at this number. And the name

2111
01:46:58,280 --> 01:47:01,200
Speaker 13: when it popped up was like Brian's and the dude

2112
01:47:01,240 --> 01:47:03,280
Speaker 13: had the most heaviest African acts that I've ever heard

2113
01:47:03,320 --> 01:47:03,880
Speaker 13: in my life.

2114
01:47:03,920 --> 01:47:06,439
Speaker 1: Oh so it could have been out of country too, yeah,

2115
01:47:06,439 --> 01:47:09,880
Speaker 1: oh wow, Well thanks for sharing that. And now, I mean, look,

2116
01:47:09,920 --> 01:47:12,800
Speaker 1: these scammers, they will find new ways of doing things

2117
01:47:12,800 --> 01:47:15,240
Speaker 1: on a daily basis, and that's a really good one

2118
01:47:15,280 --> 01:47:18,040
Speaker 1: because there are people looking for places to rent and

2119
01:47:18,080 --> 01:47:20,880
Speaker 1: by every day, and of course you find a good

2120
01:47:20,880 --> 01:47:23,760
Speaker 1: place to rent, even in real life, there's a lot

2121
01:47:23,840 --> 01:47:26,240
Speaker 1: of pressure to get that place quickly because someone else

2122
01:47:26,280 --> 01:47:27,759
Speaker 1: is gonna jump on it if it's a good place.

2123
01:47:27,800 --> 01:47:31,320
Speaker 1: So Bobo, thank you for that, appreciate it, and now

2124
01:47:31,400 --> 01:47:33,840
Speaker 1: you're warned. All right, let's get to some of the

2125
01:47:34,240 --> 01:47:38,360
Speaker 1: feedback segments here. Ruth says, glad to hear you back

2126
01:47:38,400 --> 01:47:39,800
Speaker 1: on the air this weekend. I've done a lot of

2127
01:47:39,800 --> 01:47:42,479
Speaker 1: research regarding smart watches and ended up with an Apple

2128
01:47:42,560 --> 01:47:45,400
Speaker 1: Watch for good reason. It has fall detection. I'm eighty

2129
01:47:45,400 --> 01:47:48,360
Speaker 1: eight years old. Fall detection is a biggie and most

2130
01:47:48,439 --> 01:47:50,680
Speaker 1: of the smart watches do not have it. If they do,

2131
01:47:50,720 --> 01:47:54,120
Speaker 1: there's a large monthly subscription charge. My son fell off

2132
01:47:54,160 --> 01:47:56,760
Speaker 1: an electric scooter. The Apple Watch picked it up. Gash

2133
01:47:56,880 --> 01:47:59,280
Speaker 1: on his face, cracked rib, no concussion, but his sisters

2134
01:47:59,320 --> 01:48:01,920
Speaker 1: tracked him as he drove home. In your discussion of

2135
01:48:01,960 --> 01:48:04,400
Speaker 1: smart watches, you didn't mention fall discussions, so I thought

2136
01:48:04,439 --> 01:48:06,040
Speaker 1: you should be aware of that. For seniors, it is

2137
01:48:06,120 --> 01:48:11,799
Speaker 1: very important. Ruth, absolutely, Ruth, good recommendation. I often mentioned

2138
01:48:11,800 --> 01:48:14,639
Speaker 1: how the fall detection is a great great feature of

2139
01:48:14,680 --> 01:48:19,040
Speaker 1: the iPhone. Uh don or sorry, the Apple Watch, Don says, hey, Rich.

2140
01:48:19,120 --> 01:48:20,880
Speaker 1: Several years ago, you were talking about a company that

2141
01:48:20,920 --> 01:48:24,000
Speaker 1: transfers old photos and filmed you still have the contact info.

2142
01:48:24,080 --> 01:48:27,840
Speaker 1: I enjoy the show. I believe it was scanmphotos dot

2143
01:48:27,880 --> 01:48:30,800
Speaker 1: com that was on one of our first shows. Here

2144
01:48:31,640 --> 01:48:35,120
Speaker 1: Michael talking about the high price of subscriptions. I switched

2145
01:48:35,120 --> 01:48:37,640
Speaker 1: to the ads supported plan on Netflix last month to

2146
01:48:37,680 --> 01:48:40,840
Speaker 1: save money, but certain programming is locked and casting or

2147
01:48:40,960 --> 01:48:43,120
Speaker 1: using the built in app on the TV is not allowed.

2148
01:48:43,479 --> 01:48:46,000
Speaker 1: Having to watch only un portable devices and also watching

2149
01:48:46,040 --> 01:48:49,360
Speaker 1: ads angered me enough to cancel my Netflix subscription that

2150
01:48:49,400 --> 01:48:52,280
Speaker 1: I've had since two thousand and seven. Michael, I was

2151
01:48:52,280 --> 01:48:54,160
Speaker 1: not aware that you couldn't cast if you had an

2152
01:48:54,160 --> 01:48:59,240
Speaker 1: AD supported subscription. Pete says, Passo, what a surprise, Passo,

2153
01:48:59,320 --> 01:49:01,800
Speaker 1: that's near where I hail. Rich, what a surprise? Which

2154
01:49:01,800 --> 01:49:05,759
Speaker 1: wineries did you partake? Some notable history? A Polish pianist,

2155
01:49:06,240 --> 01:49:09,000
Speaker 1: Oh gosh, I can't say this name. Experiencing Carpal Tunnel

2156
01:49:09,240 --> 01:49:11,160
Speaker 1: during a visit to San Francisco, paid a visit to

2157
01:49:11,160 --> 01:49:14,880
Speaker 1: Paso Robles on the advice of a doctor friend. Uh,

2158
01:49:15,439 --> 01:49:20,000
Speaker 1: I don't know he bought wine anyway, Passo was great.

2159
01:49:20,240 --> 01:49:22,040
Speaker 1: Thanks so much for listening to the show. Thanks so

2160
01:49:22,160 --> 01:49:24,920
Speaker 1: much to everyone who makes this show happen. Thanks Bobo

2161
01:49:25,000 --> 01:49:27,400
Speaker 1: for sharing your story. Kim on phones. My name is

2162
01:49:27,479 --> 01:49:30,120
Speaker 1: rich jimiy. You can find me online at rich on tech,

2163
01:49:30,240 --> 01:49:32,880
Speaker 1: richon tech dot tv. If you want show notes, we'll

2164
01:49:32,880 --> 01:49:35,760
Speaker 1: see you next week. Bye bye,