1 00:00:00,480 --> 00:00:03,400 Speaker 1: Did you know Zeke's Pizza Delivers. Get a local handcraft 2 00:00:03,440 --> 00:00:06,960 Speaker 1: and pizza delivered tonight and leave tasteless national chain pizza behind. 3 00:00:07,120 --> 00:00:10,119 Speaker 1: Download the app or visit Zeke's Pizza dot com. It's 4 00:00:10,160 --> 00:00:19,200 Speaker 1: another twenty I'm moving five. Hello Alli, my name is 5 00:00:19,239 --> 00:00:22,680 Speaker 1: Seth McElroy and I'm calling from department store. I'm looking 6 00:00:22,680 --> 00:00:26,960 Speaker 1: for Frank Tash. Yeah, this is this is Rank. All right, Frank, 7 00:00:27,000 --> 00:00:29,400 Speaker 1: how are you? I'm doing all right? How can I 8 00:00:29,400 --> 00:00:32,279 Speaker 1: help you? Well, I'm calling you today because I need 9 00:00:32,320 --> 00:00:34,440 Speaker 1: to let you know about a data breach we had 10 00:00:34,479 --> 00:00:37,720 Speaker 1: in our store, and unfortunately, we believe some of your 11 00:00:37,720 --> 00:00:43,040 Speaker 1: information was compromised. Oh my god. Okay, are you serious? Yeah, 12 00:00:43,080 --> 00:00:45,560 Speaker 1: I am. I'm sorry. So you might want to start 13 00:00:45,600 --> 00:00:48,239 Speaker 1: thinking about checking your bank accounts and your statements and 14 00:00:48,320 --> 00:00:52,000 Speaker 1: changing your credit cards and things like that. Well, I mean, 15 00:00:52,040 --> 00:00:54,160 Speaker 1: we're very sorry for what happened, and we wish we 16 00:00:54,160 --> 00:00:56,240 Speaker 1: could have done more to prevent it. Headquarters is looking 17 00:00:56,280 --> 00:00:59,680 Speaker 1: into the issue a bit more. Quarter says, Okay, I 18 00:00:59,720 --> 00:01:02,560 Speaker 1: mean was this wide spread? Like, I mean, my wife 19 00:01:02,640 --> 00:01:06,240 Speaker 1: shops there too. Should I be concerned? What I mean? Oh? No, no, no, 20 00:01:06,280 --> 00:01:08,440 Speaker 1: I think your wife is fine it's it's actually sort 21 00:01:08,480 --> 00:01:15,600 Speaker 1: of embarrassing. The breach only affects you, It only affects me. Yeah, 22 00:01:15,600 --> 00:01:18,840 Speaker 1: they only took your information. Someone just hacked in and 23 00:01:18,880 --> 00:01:22,119 Speaker 1: took my information, only my information. That makes no sense, right, 24 00:01:22,160 --> 00:01:24,839 Speaker 1: But it wasn't necessarily a hacker. You See. What happened 25 00:01:24,920 --> 00:01:26,959 Speaker 1: was apparently you were shopping in our store about a 26 00:01:26,959 --> 00:01:32,480 Speaker 1: month ago. Correct, Maybe that sounds right? Yeah, well, rumor 27 00:01:32,560 --> 00:01:34,240 Speaker 1: has it that you were rude to one of our 28 00:01:34,240 --> 00:01:38,559 Speaker 1: sales clerks. So no, gonna be honest, I don't clerk. 29 00:01:38,600 --> 00:01:40,600 Speaker 1: That was pretty much an idiot. Okay, that rings a 30 00:01:40,640 --> 00:01:44,399 Speaker 1: bell right, Well, that sales clerk just posted your credit 31 00:01:44,440 --> 00:01:47,680 Speaker 1: info on the bulletin board in the break room. I'm sorry, 32 00:01:47,800 --> 00:01:52,840 Speaker 1: are you kidding me? No, I'm not. My credit information 33 00:01:52,960 --> 00:01:54,520 Speaker 1: was on the break room and you have no idea 34 00:01:54,520 --> 00:01:56,400 Speaker 1: how many people saw this. We don't know how many. 35 00:01:56,440 --> 00:01:58,320 Speaker 1: It was up there for about two weeks. We didn't 36 00:01:58,360 --> 00:02:00,440 Speaker 1: even realize it. And then one day someone's like, hey, 37 00:02:00,440 --> 00:02:02,440 Speaker 1: why is there credit card information in the break room 38 00:02:02,480 --> 00:02:06,200 Speaker 1: and we're like, I don't know. And then two weeks, Yes, 39 00:02:06,440 --> 00:02:08,440 Speaker 1: for two weeks it was sitting up there. How many 40 00:02:08,440 --> 00:02:10,079 Speaker 1: people are in and out of that breakroom every single 41 00:02:10,160 --> 00:02:12,160 Speaker 1: day for two weeks that could see all of my 42 00:02:12,200 --> 00:02:14,760 Speaker 1: credit information. I don't know, sir a lot. There was 43 00:02:14,760 --> 00:02:17,440 Speaker 1: a note next to it that said, screw this Apple 44 00:02:17,960 --> 00:02:22,120 Speaker 1: uses credit card information to buy something nice. Wow, I 45 00:02:22,200 --> 00:02:27,240 Speaker 1: cannot believe this. I couldn't either. Someone completely stolen my 46 00:02:27,280 --> 00:02:30,200 Speaker 1: identity ran up tens of thousands of dollars buying stuff. 47 00:02:30,360 --> 00:02:31,959 Speaker 1: I mean, in a way, I can kind of see 48 00:02:32,000 --> 00:02:34,320 Speaker 1: his side of things because you were I guess apparently 49 00:02:34,360 --> 00:02:36,440 Speaker 1: rude to him that day, so I do understand where 50 00:02:36,440 --> 00:02:39,240 Speaker 1: he's I'm sorry, you can see his side of things 51 00:02:39,240 --> 00:02:42,720 Speaker 1: in committing a crime and screwing up my entire life. Well, 52 00:02:42,760 --> 00:02:46,120 Speaker 1: I don't know about being to someone that was completely unhelpful. 53 00:02:46,280 --> 00:02:48,240 Speaker 1: This guy was an absolute moron. And you know what 54 00:02:48,320 --> 00:02:50,080 Speaker 1: you must be too. If you think it's okay to 55 00:02:50,080 --> 00:02:53,480 Speaker 1: post someone's credit for two weeks in a storeroom, Hey, 56 00:02:53,680 --> 00:02:55,880 Speaker 1: i'd be upset too, you know. But this is just 57 00:02:55,919 --> 00:02:58,000 Speaker 1: one of those things in life that kind of happens, 58 00:02:58,040 --> 00:03:00,919 Speaker 1: one of those crazy things. And don't give me that 59 00:03:01,000 --> 00:03:04,040 Speaker 1: for to you, my therapist, this doesn't happen. People don't 60 00:03:04,040 --> 00:03:06,480 Speaker 1: absolutely ruin someone's life because they were rude to someone. 61 00:03:06,480 --> 00:03:09,679 Speaker 1: Because they were completely unhelpful and stupid. Like I said, sir, 62 00:03:09,919 --> 00:03:13,240 Speaker 1: the company is very sorry about the security breach, and 63 00:03:13,280 --> 00:03:16,280 Speaker 1: we're still looking into the issue. There's nothing to look into. 64 00:03:16,360 --> 00:03:18,880 Speaker 1: It already happened. The guy did it. You know he 65 00:03:18,960 --> 00:03:20,960 Speaker 1: did it. You know where it was. I mean, this 66 00:03:21,040 --> 00:03:23,560 Speaker 1: is not exactly a highly covered up crime. Well what 67 00:03:23,680 --> 00:03:25,760 Speaker 1: else is there to look into, sir? I can also 68 00:03:25,800 --> 00:03:27,880 Speaker 1: tell you the person that did this, they have been 69 00:03:27,880 --> 00:03:31,200 Speaker 1: dealt with. Did you fire this person because I'm gonna 70 00:03:31,200 --> 00:03:34,119 Speaker 1: have to press charges. Well, his superior did give him 71 00:03:34,160 --> 00:03:36,720 Speaker 1: two paid days off of work for his actions, so 72 00:03:36,840 --> 00:03:40,000 Speaker 1: he can't come in and work days off. I cannot 73 00:03:40,000 --> 00:03:44,880 Speaker 1: believe you gave a guy two paid days off for 74 00:03:45,080 --> 00:03:48,760 Speaker 1: committing a criminal act in your store. Oh, I cannot 75 00:03:49,040 --> 00:03:51,480 Speaker 1: believe it. I don't think that's vacation, sir. He had 76 00:03:51,520 --> 00:03:54,400 Speaker 1: to sit home and think about what he did. Oh really, 77 00:03:54,440 --> 00:03:56,119 Speaker 1: did you? What did you have like a low jack 78 00:03:56,160 --> 00:03:58,560 Speaker 1: on his ankle? I? God, he wasn't at home. Well, no, 79 00:03:58,720 --> 00:04:00,600 Speaker 1: we told him to stay home and not come into 80 00:04:00,600 --> 00:04:02,520 Speaker 1: work for two days and think about his actions. I 81 00:04:02,560 --> 00:04:05,760 Speaker 1: think that's punishment enough, don't you know? That's that's what 82 00:04:05,800 --> 00:04:07,960 Speaker 1: you do to a third grader that wrote on the 83 00:04:08,000 --> 00:04:10,520 Speaker 1: bathroom wall and sharpie, that's numbers to do to someone 84 00:04:10,640 --> 00:04:13,680 Speaker 1: that absolutely posted everyone's personal information in a break room 85 00:04:13,880 --> 00:04:15,680 Speaker 1: for two weeks. Well, what would you have us do? 86 00:04:15,840 --> 00:04:19,120 Speaker 1: Make him not come into work for three days of 87 00:04:19,400 --> 00:04:21,960 Speaker 1: three days? Fire him? Well, I think we're getting a 88 00:04:21,960 --> 00:04:25,839 Speaker 1: little harsh. Then he's a criminal. My credit information was 89 00:04:25,920 --> 00:04:29,000 Speaker 1: up in your break room for two weeks. Two weeks 90 00:04:29,000 --> 00:04:32,239 Speaker 1: because some morons that you guys had the poor judgment 91 00:04:32,320 --> 00:04:35,480 Speaker 1: to hire and then gave two paid vacation days too, 92 00:04:35,720 --> 00:04:37,360 Speaker 1: was up in a break room. And now my life 93 00:04:37,360 --> 00:04:39,200 Speaker 1: as I know it could be over as soon as 94 00:04:39,200 --> 00:04:41,520 Speaker 1: I get off this boat. I've palled every single solitary 95 00:04:41,560 --> 00:04:44,919 Speaker 1: person fight out if my license has been hacked, my 96 00:04:44,960 --> 00:04:47,520 Speaker 1: credit cards have been hacked. Sir, that's a long list 97 00:04:47,560 --> 00:04:50,040 Speaker 1: of things, and you should probably add prank phone called 98 00:04:50,080 --> 00:04:53,279 Speaker 1: that list too. What did you say You should probably 99 00:04:53,279 --> 00:04:55,080 Speaker 1: add prank phone call to that long list of things 100 00:04:55,120 --> 00:04:57,880 Speaker 1: that you were just saying. I have no idea what 101 00:04:57,920 --> 00:05:00,440 Speaker 1: you're talking about writing now, this is actually Bowl from 102 00:05:00,480 --> 00:05:02,320 Speaker 1: Brook and Jewel in the morning doing a phone tap 103 00:05:02,360 --> 00:05:06,799 Speaker 1: on you. What. Yeah, it's a joke. Your friend James 104 00:05:06,920 --> 00:05:13,000 Speaker 1: set you up. He said you had to run in 105 00:05:13,040 --> 00:05:15,360 Speaker 1: with a salesperson not too long ago and weren't happy 106 00:05:15,400 --> 00:05:16,800 Speaker 1: with them, so he wanted made a mess with you 107 00:05:16,839 --> 00:05:20,480 Speaker 1: over it. Oh wow, but I did charge a couple 108 00:05:20,560 --> 00:05:22,640 Speaker 1: things on your credit card. Okay, I don't even carry 109 00:05:22,720 --> 00:05:26,240 Speaker 1: this point. I'm so happy that this was a joke. 110 00:05:26,320 --> 00:05:30,760 Speaker 1: You had no idea wake up every morning with jewil 111 00:05:30,800 --> 00:05:35,159 Speaker 1: phone taps weekday mornings on the twenties two point five