WEBVTT - Meta Faces Landmark Trial; Peptides for Pets

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<v Speaker 1>Bloomberg Audio Studios, Podcasts, Radio News. Welcome to the Bloomberg

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<v Speaker 1>This Weekend Podcast with David Gura, Christina Raffini, and Elisa Matteo.

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<v Speaker 5>Meta platforms faces what's being called its Big Tobacco Moment. More,

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<v Speaker 5>the two dozen states are suing the social media giant,

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<v Speaker 5>accusing designers of creating an addictive app that's harming its

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<v Speaker 5>youngest users.

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<v Speaker 6>Any of us with kids really understand this one. Four

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<v Speaker 6>states leading this first case, including California, where this trial

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<v Speaker 6>we will get underway, and we join right now by

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<v Speaker 6>one of the forces behind the suit, California's Attorney General,

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<v Speaker 6>Rob Bonta. It's great to have you back, sir, on

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<v Speaker 6>Bloomberg TV and Radio. This is a pretty tough case,

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<v Speaker 6>and you're accusing Meta of using technology to do harm.

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<v Speaker 6>Does this have to do with the algorithm that is

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<v Speaker 6>the basis of Facebook and Instagram or is it more

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<v Speaker 6>nuanced than.

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<v Speaker 7>Them, Well, it has to do with the design of

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<v Speaker 7>their products, both Facebook and Instagram. They designed their product

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<v Speaker 7>to be dangerous. They knew that it was dangerous and

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<v Speaker 7>they lied to the public. And the design includes the

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<v Speaker 7>algorithmic feed, It includes beeps and alerts, likes, infinite scroll,

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<v Speaker 7>auto play, ephemeral content like Instagram stories. Sort of that

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<v Speaker 7>constellation of different features that they designed created the harm.

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<v Speaker 7>They did internal research where they knew it hurt the

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<v Speaker 7>mental health of kids. It created anxiety, depression, body image issues,

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<v Speaker 7>addictive tend to sies, learning loss, and they doubled down

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<v Speaker 7>and chose profit over the safety of children. And one

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<v Speaker 7>of the things that I do as the California Triney

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<v Speaker 7>General is I protect vulnerable populations, including our kids.

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<v Speaker 8>I'm a dad of three.

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<v Speaker 7>Any parent, teacher, or guardian knows the detrimental impact of

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<v Speaker 7>these products. And this is the Tobacco moment for Meta,

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<v Speaker 7>and this is time for them to be held accountable.

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<v Speaker 8>So we have picked a.

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<v Speaker 7>Jury and we have opening statements and begin our trial

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<v Speaker 7>on Tuesday. I will be there personally, and we look

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<v Speaker 7>forward to making our case, bringing this case to trial

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<v Speaker 7>and holding Meta accountable.

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<v Speaker 5>You know, this isn't the first case, it's not going

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<v Speaker 5>to be probably the last case against Meta or social

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<v Speaker 5>media at large, but it does seem to be the

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<v Speaker 5>biggest case.

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<v Speaker 7>So far to date.

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<v Speaker 5>Why is this one so important? And is it about

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<v Speaker 5>restitution for those families and individuals who you would argue

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<v Speaker 5>in the other states have been certainly harmed here, or

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<v Speaker 5>is it about really changing the way social media companies

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<v Speaker 5>Meta in particular do business.

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<v Speaker 8>It's both.

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<v Speaker 7>It's about injunctive relief, including changing their conduct, ending the

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<v Speaker 7>features that create the excessive, the addictive, the compulsive use

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<v Speaker 7>by kids, that the features that are designed to addict

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<v Speaker 7>kids so that they maximize.

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<v Speaker 8>Their use, the duration on.

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<v Speaker 7>The platform, the frequency on the platform. So it's certainly

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<v Speaker 7>about changing these addictive, harmful features that Meta do about

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<v Speaker 7>and light about. It's also about an appropriate amount of

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<v Speaker 7>what we call penalties. It's not actually technically damaged. Penalties.

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<v Speaker 7>Disgorgement and restitution are the types of relief we can get.

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<v Speaker 7>We are seeking significant amounts in this case, and this

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<v Speaker 7>is a huge case. It's a multi state case, It's

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<v Speaker 7>what we call a bell Weather case when twenty nine

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<v Speaker 7>states have brought case claims and for state have been

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<v Speaker 7>chosen to bring their case to trial. And so California, Colorado, Kentucky,

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<v Speaker 7>and New Jersey will be bringing our case on Tuesday.

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<v Speaker 7>And across the country there are north of forty states, bipartisan,

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<v Speaker 7>Republican and Democratic states who have brought cases against Meta

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<v Speaker 7>in both state court and in federal court.

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<v Speaker 8>So this is a big moment. This is a big case.

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<v Speaker 7>We're seeking both changes in conduct and appropriate financial compensation.

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<v Speaker 6>I was struck by your first answer, mister Attorney General,

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<v Speaker 6>as you imply that this is not only wrongdoing, but motivated, premeditated,

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<v Speaker 6>This was on purpose. Why would Facebook? Why would Mark

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<v Speaker 6>Zuckerberg aim to harm his clients, his customers.

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<v Speaker 7>Well, you could ask the same thing in the tobacco industry.

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<v Speaker 7>You could ask the same thing of the opioid industry

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<v Speaker 7>and the Sackler family produced.

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<v Speaker 6>We believe that he is on the same level.

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<v Speaker 7>Oh yeah, this is the the same level stuff, knowing

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<v Speaker 7>about the harms, having internal discussions and memos including you know,

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<v Speaker 7>you mentioned mister Zuckerberg.

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<v Speaker 8>So let me tell you about mister Zuckerberg. There was

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<v Speaker 8>a feature called it was a filter, a plastic.

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<v Speaker 7>Surgery filter, which changes your images using a plastic surgery

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<v Speaker 7>type of technology that shows what you look like after

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<v Speaker 7>plastic surgery. And it was known internally that this would

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<v Speaker 7>harm the mental health of kids, including especially young girls,

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<v Speaker 7>and his team warned him about it. They raised the

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<v Speaker 7>red flag. He overruled them and said do it anyway.

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<v Speaker 7>He chose profit over the safety of children. So it's

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<v Speaker 7>the same thing with tobacco. They knew about the harms,

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<v Speaker 7>and they visited that on the American public anyway. It's

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<v Speaker 7>the same with opioids. They knew the addictive, harmful impacts,

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<v Speaker 7>they visited on the visited on the American republic anyway.

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<v Speaker 7>And this is not just the American public. This is kids,

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<v Speaker 7>our kids, our children, the next iteration as parents and teachers.

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<v Speaker 7>We have to be passionate about this, and I am,

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<v Speaker 7>and so are the other attorney's general. So yeah, this

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<v Speaker 7>is about knowing the harm, doing it anyway, doubling down

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<v Speaker 7>on it, and lying about it to the public.

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<v Speaker 8>It is very tobacco like in that way.

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<v Speaker 5>Is meta, though in a league all its own, any

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<v Speaker 5>different than some of the other social media platforms that

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<v Speaker 5>are out there. I'm thinking TikTok, Snap or YouTube. I'm

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<v Speaker 5>thinking of some reporting, mister Attorney General, that our own

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<v Speaker 5>Olivia Cornell, Olivia Carvell excuse me, has done where they

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<v Speaker 5>kept a safety feature for millions and one ultimately died

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<v Speaker 5>by suicide. So I'm just wondering, are they the worst

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<v Speaker 5>offender in your view or the other ones you guys

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<v Speaker 5>are coming at them next.

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<v Speaker 7>They're a major offender, but they're not the only offender.

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<v Speaker 7>And we've already brought a lawsuit against TikTok that's pending now,

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<v Speaker 7>and similarly, states across the country, over forty states, bipartisan

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<v Speaker 7>have brought their own lawsuits against TikTok. We're also very

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<v Speaker 7>interested in Snap, We're very interested in YouTube. We're not

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<v Speaker 7>just picking out one particular player. It's an industry that

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<v Speaker 7>has followed a lot of the same m where they

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<v Speaker 7>know about the harms. Those harms make them money, so

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<v Speaker 7>they double down on those harms on our children.

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<v Speaker 8>They do it anyway, and they lie to the public.

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<v Speaker 7>So it's not only Meta, but Meta is the one

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<v Speaker 7>that's in file starting Tuesday, so we're focused on them.

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<v Speaker 5>It's also an industry that brings a lot of money

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<v Speaker 5>to the state of California. Whether it's alphabet, whether it's

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<v Speaker 5>meta platforms, you know it. Well, they employ a lot, they.

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<v Speaker 9>Do a lot.

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<v Speaker 5>They probably pay a lot of taxes as well to

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<v Speaker 5>your state. What is the balance? It's always societal impact

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<v Speaker 5>versus economic impacts. How do you balance that? How do

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<v Speaker 5>you think about that and reconcile those two.

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<v Speaker 7>Yeah, it's pretty straightforward and simple. They have to follow

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<v Speaker 7>the law, period, full stop. Meta can be wildly successful

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<v Speaker 7>and follow the law. And I don't just suggest that,

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<v Speaker 7>I insist they have to follow the law. They cannot

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<v Speaker 7>hurt our kids. And they have broken the law, whether

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<v Speaker 7>it be federal law and taking advantage of the privacy

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<v Speaker 7>of children under thirteen, or violating the false advertising law

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<v Speaker 7>or the unfair competition law in our state by providing

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<v Speaker 7>dangerous features, designing dangerous features, and lying to the public.

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<v Speaker 7>So we want businesses to found here in California, to

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<v Speaker 7>grow in California, to create good jobs, to contribute to

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<v Speaker 7>us being the fourth largest economy in the world, and

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<v Speaker 7>we want them to follow law, the law, and we

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<v Speaker 7>know that they can and we know that they will

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<v Speaker 7>when we enforce and we insist that they must.

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<v Speaker 8>So the balance is, you need to be a business

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<v Speaker 8>that follows the law. If Meta has broken the law here,

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<v Speaker 8>so we're taking them to court.

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<v Speaker 6>If Meta is Big Tobacco, if Meta is the Sackler family,

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<v Speaker 6>as you've asserted, Attorney General, do you want to put

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<v Speaker 6>Meta out of business?

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<v Speaker 10>I do not.

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<v Speaker 7>It's an analogy to the same conduct, the same type

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<v Speaker 7>of knowing conduct that harms the public, doing it anyway,

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<v Speaker 7>doubling down on it and lying that's them. That's what

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<v Speaker 7>is like tobacco, That is like similar to the Sackler

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<v Speaker 7>family and to Purdue Pharma. They can stop and end

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<v Speaker 7>these addictive features, these dangerous features for children and still

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<v Speaker 7>have a product that is not dangerous to kids and

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<v Speaker 7>could be very successful. So no, we are not interested

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<v Speaker 7>in putting them out of business. We are interested in

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<v Speaker 7>ending the harmful, unlawful features that hurt kids, that are addictive,

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<v Speaker 7>that are excessive and create compulsive behavior.

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<v Speaker 6>Will Mark Zuckerberg be called to testify.

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<v Speaker 7>We'll see. Right now, we think we have a really

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<v Speaker 7>strong case. You know, without him, it might be important

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<v Speaker 7>to have him part of the case.

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<v Speaker 8>I did mention that important.

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<v Speaker 5>Yeah, why wouldn't Why wouldn't you want him there? We

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<v Speaker 5>always talk about when it's a publicly held company, the

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<v Speaker 5>CEO is at the top and responsible for whatever happened

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<v Speaker 5>at a company. Ultimately, why wouldn't you.

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<v Speaker 8>Well, we might. I mean, I'm not saying we will

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<v Speaker 8>or we won't. It's a big company.

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<v Speaker 7>We were able to make our case about the dangerousness

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<v Speaker 7>of the features, the lying. We have a ton of documents,

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<v Speaker 7>We have a lot of other evidence in the case.

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<v Speaker 7>We have taken his deposition in another case, so we're

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<v Speaker 7>not afraid to, as necessary, deposed the person at the top.

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<v Speaker 7>It is his company, as you mentioned, the founder, and

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<v Speaker 7>so we may.

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<v Speaker 6>Wouldn't be the big tobacco moment without all those CEOs

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<v Speaker 6>sitting there together.

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<v Speaker 5>Right, They've been the.

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<v Speaker 6>Soccer birds who apologize to these families.

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<v Speaker 7>As part of this, you know, we're going to bring

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<v Speaker 7>our case, and I do think it's appropriate for him

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<v Speaker 7>to apologize to all the families that have been harmed,

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<v Speaker 7>the families of the children, the children themselves. I think

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<v Speaker 7>that what speaks of a very strong apology is to

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<v Speaker 7>change the conduct and the features that know on our kids.

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<v Speaker 7>That's the primary thing that we're looking for in this case.

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<v Speaker 7>Of course, the financial components are important too, But we

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<v Speaker 7>want to protect our kids. We want them to be

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<v Speaker 7>safe going forward. Any parent, teacher, or guardian knows that,

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<v Speaker 7>and that's what we're focused on. So action more important

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<v Speaker 7>than words. But the words of an apology, if sincere

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<v Speaker 7>and in good faith, that would be strong and important.

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<v Speaker 3>To stay with us for more on Bloomberg this weekend.

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<v Speaker 5>Right after this, this next story goes out to four

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<v Speaker 5>of the most dedicated Bloomberg super fans. We're talking about

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<v Speaker 5>Scout and Yact those are my puppies, and.

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<v Speaker 6>Also Dixie and Django. Those are my guys. Those are

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<v Speaker 6>the kiddos. Yes, yeah, I.

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<v Speaker 5>Mean listen of our pets. And this is all about

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<v Speaker 5>pet owners spending big bucks. I know it to keep

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<v Speaker 5>Fido fit as a fiddle for as long as possibly

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<v Speaker 5>want them around forever.

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<v Speaker 6>All right, Yeah, we don't deserve them. These these are

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<v Speaker 6>our family members.

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<v Speaker 3>Love them.

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<v Speaker 6>They're turning to some familiar tools in the wellness space.

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<v Speaker 6>I'm blown away by this. I'm clearly not the pup

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<v Speaker 6>ye peptides, anti aging drugs, red light therapy. This is

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<v Speaker 6>not for the owner, Carol, It's for the pet.

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<v Speaker 5>It is indeed. Anna Edney is a Bloomberg News national

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<v Speaker 5>health care reporter. She knows about this stuff. She wrote

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<v Speaker 5>about this for the Bloomberg Big Take, and she joins

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<v Speaker 5>us here on this Sunday. Anna, We've been having some

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<v Speaker 5>fun reading this talking about it leading up to having

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<v Speaker 5>a chat with you. Tell us what is going on.

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<v Speaker 5>I mean, I haven't even done peptides. I haven't given

0:12:48.480 --> 0:12:50.320
<v Speaker 5>them to my dogs, but there's a lot of people

0:12:50.360 --> 0:12:50.960
<v Speaker 5>out there who.

0:12:50.840 --> 0:12:55.760
<v Speaker 11>Are Yeah, that's absolutely right. Both of your dogs are adorable.

0:12:55.880 --> 0:13:01.600
<v Speaker 11>I love, but they We talked to my colleague, Anica

0:13:01.640 --> 0:13:04.559
<v Speaker 11>and I we talked to some pet owners who are

0:13:05.160 --> 0:13:07.959
<v Speaker 11>looking at you know, they're thinking a lot of times

0:13:07.960 --> 0:13:11.640
<v Speaker 11>about longevity and wellness for themselves, and then they are

0:13:11.720 --> 0:13:14.439
<v Speaker 11>extending that to their pets. If they're going to live longer,

0:13:14.480 --> 0:13:16.720
<v Speaker 11>they want their pets to be there with them, so

0:13:16.800 --> 0:13:21.560
<v Speaker 11>they're trying pet tides. Red Light therapy was a big

0:13:21.600 --> 0:13:24.960
<v Speaker 11>one that we heard about as well as and a

0:13:25.000 --> 0:13:28.040
<v Speaker 11>longevity drug that people are trying. This is not a

0:13:28.120 --> 0:13:31.680
<v Speaker 11>drug that's approved for this, called Rappamias, and yeah, it

0:13:31.720 --> 0:13:35.400
<v Speaker 11>actually is approved for organ transplants to try to help

0:13:35.480 --> 0:13:38.840
<v Speaker 11>people not reject the organ, but in smaller doses they're

0:13:38.880 --> 0:13:39.719
<v Speaker 11>trying it out for.

0:13:39.679 --> 0:13:41.120
<v Speaker 3>It sounds a lot extreme.

0:13:41.200 --> 0:13:42.840
<v Speaker 6>Is it safe for our dogs?

0:13:42.960 --> 0:13:43.160
<v Speaker 4>Yeah?

0:13:43.720 --> 0:13:46.679
<v Speaker 11>Yeah, I think that's a really really good question. You know,

0:13:47.200 --> 0:13:50.840
<v Speaker 11>a lot of the vets that I talked to were

0:13:50.840 --> 0:13:53.800
<v Speaker 11>cautious about that and said, you know, there was one

0:13:53.840 --> 0:13:57.680
<v Speaker 11>woman who at University of California, Davis who told me,

0:13:58.200 --> 0:14:00.280
<v Speaker 11>you know, often when we see a sick pet men,

0:14:00.400 --> 0:14:04.000
<v Speaker 11>we are asking what they're taking in addition to you know,

0:14:04.080 --> 0:14:07.520
<v Speaker 11>the pet food, and if it's supplements, we ask them,

0:14:07.640 --> 0:14:09.839
<v Speaker 11>you know, to stop the supplements for a little while,

0:14:09.880 --> 0:14:13.120
<v Speaker 11>because often that's actually the cause of some of the illness,

0:14:13.160 --> 0:14:17.360
<v Speaker 11>particularly if they're getting them from somewhere that maybe isn't

0:14:17.800 --> 0:14:21.680
<v Speaker 11>just kind of your regular pet store aisle. And so,

0:14:22.160 --> 0:14:24.280
<v Speaker 11>you know, I think that that's a that's something that

0:14:24.320 --> 0:14:26.720
<v Speaker 11>pet owners need to weigh when they're when they're thinking

0:14:26.760 --> 0:14:30.080
<v Speaker 11>about this. There is a clinical trial in dogs going

0:14:30.080 --> 0:14:34.080
<v Speaker 11>on with the Dog Aging Project at the University at

0:14:34.120 --> 0:14:36.800
<v Speaker 11>Texas A and M University. I talked to a vet

0:14:36.840 --> 0:14:40.800
<v Speaker 11>there who's the chief veterinary office or of that, and

0:14:41.080 --> 0:14:43.760
<v Speaker 11>they're looking at this. They said they haven't seen any

0:14:44.440 --> 0:14:47.400
<v Speaker 11>side effects that might be linked to the drug. But

0:14:47.480 --> 0:14:50.480
<v Speaker 11>it's early. They're still unrolling dogs, so they don't know

0:14:50.640 --> 0:14:51.360
<v Speaker 11>everything yet.

0:14:51.760 --> 0:14:55.800
<v Speaker 5>And any of us who own pops, no, it's not inexpensive.

0:14:55.880 --> 0:14:57.960
<v Speaker 5>We've all had those vet bills. Just talk to Tom

0:14:58.040 --> 0:15:01.640
<v Speaker 5>Keen about them. It's often a common narrative.

0:15:02.920 --> 0:15:03.600
<v Speaker 6>In the morning.

0:15:04.440 --> 0:15:06.560
<v Speaker 5>I'm curious about what this all costs and how it

0:15:06.560 --> 0:15:08.640
<v Speaker 5>plays into the bigger picture of what we are spending

0:15:08.680 --> 0:15:09.640
<v Speaker 5>on our pets.

0:15:10.760 --> 0:15:13.640
<v Speaker 11>Yeah, we we are spending a lot of money on

0:15:13.680 --> 0:15:16.760
<v Speaker 11>our pets. You know, looking at about one hundred and

0:15:16.800 --> 0:15:20.120
<v Speaker 11>sixty five billion just in the US coming up, and

0:15:20.160 --> 0:15:23.440
<v Speaker 11>that's for your your normal I guess, your usual pet

0:15:23.440 --> 0:15:27.160
<v Speaker 11>care things you think of like veterinary visits and pet

0:15:27.200 --> 0:15:31.120
<v Speaker 11>food and toys, things like that. And then you know

0:15:31.240 --> 0:15:35.480
<v Speaker 11>there's the the pet supplement market, which is you know,

0:15:36.080 --> 0:15:39.400
<v Speaker 11>a smaller portion of that about two point nine billion

0:15:39.520 --> 0:15:43.720
<v Speaker 11>expected this year, but you know there I did talk

0:15:43.800 --> 0:15:48.480
<v Speaker 11>to a woman who follows this market and she mentioned that,

0:15:49.680 --> 0:15:51.960
<v Speaker 11>you know, she's seeing a lot of those supplements catch

0:15:51.960 --> 0:15:54.080
<v Speaker 11>on to this trend. Though they're not just saying they're

0:15:54.080 --> 0:15:59.160
<v Speaker 11>for senior dogs anymore. They're saying they're for longevity. Looking

0:15:59.160 --> 0:16:01.240
<v Speaker 11>at that, even if they're kind of some of the

0:16:01.280 --> 0:16:05.640
<v Speaker 11>same supplements we've seen for senior dogs before. So you know,

0:16:05.960 --> 0:16:09.640
<v Speaker 11>there's a lot people are spending hundreds of dollars a

0:16:09.720 --> 0:16:12.160
<v Speaker 11>month on some of these drugs and on the red

0:16:12.240 --> 0:16:16.280
<v Speaker 11>light therapy. We talked to a pet owner and his

0:16:16.760 --> 0:16:20.120
<v Speaker 11>sort of I guess dog nanny who helps with the

0:16:20.160 --> 0:16:23.440
<v Speaker 11>dogs and helps keep all of their pills and their

0:16:23.480 --> 0:16:27.600
<v Speaker 11>food and their supplements going throughout the day and does

0:16:27.600 --> 0:16:29.720
<v Speaker 11>a lot of their does their red light therapy with

0:16:29.800 --> 0:16:33.080
<v Speaker 11>a red light laser. So people are definitely who are

0:16:33.080 --> 0:16:35.240
<v Speaker 11>interested in this putting up a lot of money.

0:16:35.320 --> 0:16:40.400
<v Speaker 6>You have a dog nanny, right, Yeah, definitely, that's called Joe. Yeah,

0:16:40.400 --> 0:16:42.400
<v Speaker 6>I walk them every morning. That's the I do what

0:16:42.480 --> 0:16:45.320
<v Speaker 6>I can. But what's the endgame here? By the way,

0:16:45.360 --> 0:16:48.080
<v Speaker 6>my dog would never sit there for red light therapy.

0:16:48.640 --> 0:16:50.560
<v Speaker 6>Are our dogs going to be living till they're thirty

0:16:50.640 --> 0:16:53.240
<v Speaker 6>years old or something someday?

0:16:53.520 --> 0:16:56.160
<v Speaker 11>You know? I think that that's what the people who

0:16:56.160 --> 0:16:58.600
<v Speaker 11>are doing this really hope for, is they're going to

0:16:58.720 --> 0:17:02.360
<v Speaker 11>extend the life of dogs. You know. I talked to

0:17:03.280 --> 0:17:06.120
<v Speaker 11>the chief executive officer of a Lanco, it's a pet

0:17:06.240 --> 0:17:10.639
<v Speaker 11>animal health company, and he said, we've already extended the

0:17:10.680 --> 0:17:12.720
<v Speaker 11>life of a lot of our pets throughout the years.

0:17:12.760 --> 0:17:15.440
<v Speaker 11>You know, they used to live outside mostly now they're inside.

0:17:15.480 --> 0:17:19.679
<v Speaker 11>That helps. They're doing their vaccines, they have you know,

0:17:20.040 --> 0:17:23.760
<v Speaker 11>better food, better nutrition, and each of that adds, you know,

0:17:23.880 --> 0:17:27.359
<v Speaker 11>five ten years every time. And so as we're looking

0:17:27.440 --> 0:17:30.480
<v Speaker 11>at companies like Loyal who's trying to bring along Deevity

0:17:30.560 --> 0:17:32.840
<v Speaker 11>drug to market, or even a lanco that's trying to

0:17:32.880 --> 0:17:36.520
<v Speaker 11>work on some things to help with with these diseases

0:17:37.040 --> 0:17:40.560
<v Speaker 11>that can kill our pets, you know, we can add

0:17:40.600 --> 0:17:42.640
<v Speaker 11>another five or ten years. I don't know if we're

0:17:42.680 --> 0:17:45.600
<v Speaker 11>looking at forever for our pets.

0:17:45.880 --> 0:17:47.080
<v Speaker 3>Wow, I don't know.

0:17:47.080 --> 0:17:48.359
<v Speaker 6>I guess it beats taxi Jeremy.

0:17:50.359 --> 0:17:50.560
<v Speaker 10>Yeah.

0:17:50.880 --> 0:17:51.080
<v Speaker 4>Good.

0:17:51.200 --> 0:17:53.679
<v Speaker 6>People were doing this with their crazy great. Thank you,

0:17:53.680 --> 0:17:56.560
<v Speaker 6>you're great. I love the story.

0:17:56.800 --> 0:17:59.000
<v Speaker 2>Stay with us for more on Bloomberg this weekend.

0:17:59.240 --> 0:17:59.960
<v Speaker 3>Right after this.

0:18:12.160 --> 0:18:14.960
<v Speaker 5>When it comes to the Odyssey, right, you've seen that

0:18:15.160 --> 0:18:17.800
<v Speaker 5>or some of them I have it either, Well, there

0:18:17.800 --> 0:18:21.440
<v Speaker 5>are no shortages of conversation starters. It's massive box office

0:18:21.480 --> 0:18:25.280
<v Speaker 5>hall yep, we've done that, the IMAX screening, the cast.

0:18:25.400 --> 0:18:29.919
<v Speaker 5>So why are so many people talking about Travis? It's veneers,

0:18:30.880 --> 0:18:34.639
<v Speaker 5>the teeth, the deep culture, podcasters said they have no

0:18:34.840 --> 0:18:38.600
<v Speaker 5>place in Ithaca, and that's.

0:18:39.000 --> 0:18:39.679
<v Speaker 3>Are they wrong?

0:18:40.000 --> 0:18:40.679
<v Speaker 5>I don't think so.

0:18:41.080 --> 0:18:42.680
<v Speaker 4>It was a little distracting. I saw the movie.

0:18:42.760 --> 0:18:45.880
<v Speaker 6>Yes, people have too much time on their hands. Bloomberg

0:18:45.920 --> 0:18:48.399
<v Speaker 6>Business Week senior reporter Amanda Mall lays it out and

0:18:48.440 --> 0:18:52.360
<v Speaker 6>a new piece about the optimization backlash, there's more to this,

0:18:52.400 --> 0:18:55.679
<v Speaker 6>She writes, If people really are sick of influencers, is

0:18:55.680 --> 0:18:58.760
<v Speaker 6>it possible the kind of perfection they've so effectively sold

0:18:58.880 --> 0:19:01.440
<v Speaker 6>is beginning to fall out of favor too?

0:19:03.920 --> 0:19:06.959
<v Speaker 5>All right, yeah, all right, yeah, Amanda, come on in

0:19:07.000 --> 0:19:09.520
<v Speaker 5>on this man. This is just like right up your alley, kiddo.

0:19:10.840 --> 0:19:13.879
<v Speaker 5>I think Joe's perfect. I think Lisa is perfect. But

0:19:14.000 --> 0:19:17.280
<v Speaker 5>is perfection getting a little born? Yeah?

0:19:17.400 --> 0:19:21.080
<v Speaker 12>I think that people spend so much time looking at Instagram,

0:19:21.160 --> 0:19:24.800
<v Speaker 12>looking at TikTok, looking at you know, famous people in

0:19:25.000 --> 0:19:29.000
<v Speaker 12>movies and streaming shows that we are I think as

0:19:29.040 --> 0:19:31.199
<v Speaker 12>a culture getting sort of sick of looking at like

0:19:31.280 --> 0:19:36.520
<v Speaker 12>over perfected, unmoving, smooth faces. I think people want a

0:19:36.560 --> 0:19:38.160
<v Speaker 12>little bit of humanity back.

0:19:41.400 --> 0:19:44.359
<v Speaker 6>Well, take a look a little why.

0:19:44.160 --> 0:19:46.399
<v Speaker 3>It means a little bit of wrinkles, A little bit

0:19:46.400 --> 0:19:46.760
<v Speaker 3>of wrinkles.

0:19:46.840 --> 0:19:48.680
<v Speaker 4>Yes, get botox and say live a little space in

0:19:48.720 --> 0:19:49.320
<v Speaker 4>there for wrinkle.

0:19:49.560 --> 0:19:50.520
<v Speaker 6>But why is it?

0:19:50.560 --> 0:19:53.560
<v Speaker 4>Is it because of you know, maybe we've seen too

0:19:53.840 --> 0:19:56.040
<v Speaker 4>much of it, like maybe it was too easy to get,

0:19:56.119 --> 0:19:58.120
<v Speaker 4>you know, it's easy to get, you know, all these

0:19:58.119 --> 0:20:00.560
<v Speaker 4>things that people wanted so much. And is that one

0:20:00.640 --> 0:20:02.520
<v Speaker 4>of the reasons. I'm still trying to figure it out.

0:20:03.280 --> 0:20:05.159
<v Speaker 12>Yes, I think part of it is that we just

0:20:05.200 --> 0:20:08.000
<v Speaker 12>spend too much time looking at people who seem to

0:20:08.040 --> 0:20:10.439
<v Speaker 12>have the same face as the person we were just

0:20:10.480 --> 0:20:13.439
<v Speaker 12>looking at in the previous video. I think that, you know,

0:20:13.480 --> 0:20:16.040
<v Speaker 12>it's not only cosmetic procedures and things like that, but

0:20:16.080 --> 0:20:19.160
<v Speaker 12>the types of filters that get used on social videos

0:20:19.440 --> 0:20:21.760
<v Speaker 12>are often sort of like bring everybody to this, sort

0:20:21.760 --> 0:20:27.199
<v Speaker 12>of like flattened average of like a perfect face, and

0:20:27.240 --> 0:20:29.520
<v Speaker 12>I think we're sick of that. But then also I

0:20:29.560 --> 0:20:31.520
<v Speaker 12>think we see it more and more in the people

0:20:31.560 --> 0:20:35.040
<v Speaker 12>around us because the number of medi spas in the

0:20:35.119 --> 0:20:39.920
<v Speaker 12>United States has ballooned since the pandemic. Thousands of new

0:20:40.960 --> 0:20:44.320
<v Speaker 12>you know, places to get botox and filler and things

0:20:44.359 --> 0:20:47.560
<v Speaker 12>like that have opened in every strip mall in the US.

0:20:47.600 --> 0:20:54.680
<v Speaker 12>It can seem like sometimes it's terrific. Yes, yes, anybody right, yes, yes,

0:20:55.640 --> 0:21:00.680
<v Speaker 12>my allergist offers botox and filler. You know, it's it's

0:21:00.680 --> 0:21:02.600
<v Speaker 12>a for doctors. It's a really good business. It's a

0:21:02.640 --> 0:21:05.080
<v Speaker 12>cash pay business. People are excited to get it so

0:21:05.280 --> 0:21:07.159
<v Speaker 12>you can you can get this stuff anywhere now, and

0:21:07.200 --> 0:21:08.360
<v Speaker 12>that makes people a little bit.

0:21:08.480 --> 0:21:10.879
<v Speaker 6>It just went over word though, right. The numbers that

0:21:11.760 --> 0:21:14.840
<v Speaker 6>this explosion between, as you point out, twenty nineteen and

0:21:14.840 --> 0:21:19.359
<v Speaker 6>twenty twenty four, the number of nonsurgical aesthetic procedures performed

0:21:19.359 --> 0:21:22.679
<v Speaker 6>worldwide jumped more than fifty percent. So like half the

0:21:22.720 --> 0:21:25.720
<v Speaker 6>world is talking and their face isn't moving. Are we

0:21:25.760 --> 0:21:29.080
<v Speaker 6>going to see a backlash where it goes back down

0:21:29.160 --> 0:21:29.800
<v Speaker 6>fifty percent?

0:21:30.800 --> 0:21:33.760
<v Speaker 12>Well, I don't think we're necessarily going to see these

0:21:33.800 --> 0:21:38.200
<v Speaker 12>procedures decline. I think that people have too much access.

0:21:38.240 --> 0:21:41.520
<v Speaker 12>It's too good of a business for healthcare practices. But

0:21:41.640 --> 0:21:44.000
<v Speaker 12>I think that perhaps the nature of some of these

0:21:44.000 --> 0:21:47.600
<v Speaker 12>procedures is going to change. What we have heard is that,

0:21:47.800 --> 0:21:51.679
<v Speaker 12>you know, doctors who do cosmetic injections are hearing patients go,

0:21:52.119 --> 0:21:53.879
<v Speaker 12>I want my forehead to move a little bit. I

0:21:53.880 --> 0:21:55.640
<v Speaker 12>don't want to get rid of all of the wrinkles.

0:21:55.840 --> 0:21:58.119
<v Speaker 12>I want to look my age but better. Instead of

0:21:58.160 --> 0:22:01.000
<v Speaker 12>trying to you know, turn turn the clock back so far,

0:22:01.720 --> 0:22:02.960
<v Speaker 12>so people want to look a little humans.

0:22:02.960 --> 0:22:05.960
<v Speaker 5>All right, full disclosure. I have, you know, done botax

0:22:06.000 --> 0:22:08.639
<v Speaker 5>at times, but I've gotten rid of like the furrowed brow.

0:22:08.760 --> 0:22:11.000
<v Speaker 5>And my husband's like, that's my early warning sign that

0:22:11.040 --> 0:22:15.199
<v Speaker 5>you're pissed off. He's like, you cannot get rid of that.

0:22:16.160 --> 0:22:18.960
<v Speaker 5>I'm just saying, I'm just saying, I don't know, you know,

0:22:18.960 --> 0:22:21.080
<v Speaker 5>I feel like this crosses your world too in politics, right,

0:22:21.119 --> 0:22:23.040
<v Speaker 5>I mean we've talked about the Mara a Lago face.

0:22:23.119 --> 0:22:26.520
<v Speaker 5>Oh god, yeah, And I mean is there a political

0:22:26.560 --> 0:22:27.439
<v Speaker 5>component to this?

0:22:28.840 --> 0:22:29.080
<v Speaker 10>Yes?

0:22:29.160 --> 0:22:30.960
<v Speaker 12>I think that this is one of those things that

0:22:31.200 --> 0:22:34.040
<v Speaker 12>when you see any trend go really really broad and

0:22:34.080 --> 0:22:38.000
<v Speaker 12>start to move into communities of people, whether that's class communities,

0:22:38.080 --> 0:22:42.560
<v Speaker 12>race communities, whatever, geographic communities that were originally not part

0:22:42.640 --> 0:22:45.359
<v Speaker 12>of a group of people that participated in a trend,

0:22:45.800 --> 0:22:48.640
<v Speaker 12>that can turn off the original group of people who

0:22:48.800 --> 0:22:52.720
<v Speaker 12>started the trend. So when you see you know, immovable foreheads,

0:22:52.840 --> 0:22:57.239
<v Speaker 12>very long hair extensions over plump's lips become associated with

0:22:57.280 --> 0:23:01.280
<v Speaker 12>like a particular political ideology, people outside of that political

0:23:01.320 --> 0:23:05.160
<v Speaker 12>ideology or who are like veheminently opposed to it, get

0:23:05.200 --> 0:23:08.359
<v Speaker 12>really turned off at the prospect of emulating that or

0:23:08.440 --> 0:23:10.720
<v Speaker 12>looking like they might be someone who has beliefs that

0:23:10.720 --> 0:23:13.440
<v Speaker 12>they don't have. So this is how you see trends

0:23:13.440 --> 0:23:16.479
<v Speaker 12>like move through culture and move through society because they

0:23:17.000 --> 0:23:20.159
<v Speaker 12>collect you know, political valances and things like that that

0:23:20.640 --> 0:23:22.920
<v Speaker 12>early adopters are like, Okay, I'm moving on, So no.

0:23:22.840 --> 0:23:26.680
<v Speaker 6>More duclips, Lisa, no duck clips, which is move on

0:23:26.800 --> 0:23:28.639
<v Speaker 6>from beyond the looks, right it is?

0:23:28.640 --> 0:23:31.040
<v Speaker 4>It also about luxury, like I know there's so many

0:23:31.600 --> 0:23:35.880
<v Speaker 4>Instagram influencers or whoever who support luxury and do all

0:23:35.880 --> 0:23:38.160
<v Speaker 4>these looks kitchen and now what do they do those

0:23:38.160 --> 0:23:40.080
<v Speaker 4>white kitchens? Now what do they do?

0:23:41.119 --> 0:23:43.879
<v Speaker 12>Yes, I think that. I think that sort of at base,

0:23:43.960 --> 0:23:48.480
<v Speaker 12>what this is is a tech backlash because the optimization

0:23:48.600 --> 0:23:51.639
<v Speaker 12>available to us through AI it creates images of people

0:23:51.720 --> 0:23:54.600
<v Speaker 12>and images of homes that are sort of like glowing

0:23:54.720 --> 0:23:59.040
<v Speaker 12>and lit from within and poorless and flawless, and so

0:23:59.240 --> 0:24:01.800
<v Speaker 12>you look around and everything just looks sort of hyper

0:24:01.840 --> 0:24:02.920
<v Speaker 12>real looks too.

0:24:03.640 --> 0:24:06.680
<v Speaker 5>Fancies in the kitchen they never work.

0:24:06.920 --> 0:24:07.760
<v Speaker 8>I'm sorry, No.

0:24:07.800 --> 0:24:08.240
<v Speaker 7>They don't.

0:24:08.440 --> 0:24:08.879
<v Speaker 10>They don't.

0:24:08.960 --> 0:24:10.960
<v Speaker 12>They looked they look good at a photo on Instagram.

0:24:10.960 --> 0:24:13.320
<v Speaker 12>But if you use your kitchen as most people do.

0:24:13.400 --> 0:24:14.119
<v Speaker 8>They don't work.

0:24:14.240 --> 0:24:17.399
<v Speaker 12>So you know, people see all of these things and

0:24:17.440 --> 0:24:20.920
<v Speaker 12>they become increasingly just ridiculous seeming, because anybody that uses

0:24:20.960 --> 0:24:22.560
<v Speaker 12>a kitchen knows those open shelves don't work.

0:24:22.680 --> 0:24:24.960
<v Speaker 7>Yeah, So dingy kitchens and style again.

0:24:24.960 --> 0:24:25.320
<v Speaker 1>Come on.

0:24:26.800 --> 0:24:29.320
<v Speaker 6>More broadly though, the sort of backlash to digital and

0:24:29.680 --> 0:24:33.120
<v Speaker 6>young people are they're collecting vinyl. They want to look

0:24:33.200 --> 0:24:36.000
<v Speaker 6>like real people. As you write, part of the backlash

0:24:36.720 --> 0:24:40.080
<v Speaker 6>to AI means finding novel ways to distinguish yourself. This

0:24:40.119 --> 0:24:42.640
<v Speaker 6>is about individualism, right, Yeah.

0:24:42.680 --> 0:24:45.360
<v Speaker 12>I think that ultimately, especially young people who have spent

0:24:45.400 --> 0:24:48.360
<v Speaker 12>their entire lives online and who are growing up into

0:24:48.400 --> 0:24:51.520
<v Speaker 12>a world where they feel like they you know, maybe

0:24:51.600 --> 0:24:55.600
<v Speaker 12>don't quite fit into the standards that they've understood to

0:24:55.640 --> 0:24:58.359
<v Speaker 12>be applied to them for all that time, are looking

0:24:58.400 --> 0:25:01.560
<v Speaker 12>for ways to be f feel a little bit more human,

0:25:01.640 --> 0:25:04.919
<v Speaker 12>to connect a little bit more straightforwardly with other people,

0:25:05.520 --> 0:25:07.720
<v Speaker 12>and feel a little bit less alienated and a little

0:25:07.720 --> 0:25:11.280
<v Speaker 12>bit less, you know, under pressure from digital standards that

0:25:11.280 --> 0:25:14.200
<v Speaker 12>we that we see on Instagram and TikTok, so people

0:25:14.240 --> 0:25:17.520
<v Speaker 12>are collecting physical media. You have a lot of young

0:25:17.560 --> 0:25:21.399
<v Speaker 12>people buying vintage digital cameras that you know, not everything

0:25:21.440 --> 0:25:25.240
<v Speaker 12>lives on your phone. Maybe it lives a separate camera. Yeah,

0:25:25.280 --> 0:25:27.400
<v Speaker 12>you see that. There's a huge trend and has been

0:25:27.440 --> 0:25:30.720
<v Speaker 12>for years of secondhand shopping. People want older clothes, things

0:25:30.720 --> 0:25:34.199
<v Speaker 12>that aren't you know, so so perfect or so widely available.

0:25:34.320 --> 0:25:37.080
<v Speaker 12>I think people are looking for experiences that feel a

0:25:37.080 --> 0:25:38.000
<v Speaker 12>little bit more human.

0:25:38.160 --> 0:25:39.440
<v Speaker 5>I have to say one of my favorite lines. I

0:25:39.480 --> 0:25:41.320
<v Speaker 5>know we have to wrap up, but it's like, you know,

0:25:41.440 --> 0:25:43.400
<v Speaker 5>influencers make money though off of this, so they're happy

0:25:43.480 --> 0:25:48.280
<v Speaker 5>to pivot and actually provide some teaching or useful skills

0:25:48.760 --> 0:25:51.600
<v Speaker 5>in their posts rather than just look here. I am

0:25:52.320 --> 0:25:55.840
<v Speaker 5>so world's changing. Amanda Mall I got to say, you

0:25:55.880 --> 0:25:58.200
<v Speaker 5>made my Sunday. I'm just going to put it out there.

0:25:58.440 --> 0:26:00.639
<v Speaker 5>She is, of course, bloom our Business Weeks senior reporter.

0:26:00.720 --> 0:26:03.280
<v Speaker 5>Check out our story. It's on the Bloomberg.

0:26:04.320 --> 0:26:08.000
<v Speaker 4>Stay with us for more on Bloomberg this weekend. Right

0:26:08.040 --> 0:26:22.119
<v Speaker 4>after this, when the ultra rich they want to go

0:26:22.320 --> 0:26:24.680
<v Speaker 4>on over the top vacations, a lot of them call

0:26:25.119 --> 0:26:29.280
<v Speaker 4>one woman. Her name is Olivia Fernie with Top Tier Travel.

0:26:29.480 --> 0:26:32.000
<v Speaker 4>She's a twenty five year old Canadian child of school teacher.

0:26:32.080 --> 0:26:35.480
<v Speaker 4>She has a knack for making the impossible happen for

0:26:35.560 --> 0:26:37.880
<v Speaker 4>a price tag. Because there is a one hundred thousand

0:26:37.880 --> 0:26:40.399
<v Speaker 4>dollars annual feed, clients have to agree to book a

0:26:40.480 --> 0:26:43.680
<v Speaker 4>million dollar travel every year. But, as The New York

0:26:43.680 --> 0:26:47.040
<v Speaker 4>Times writes, Olivia makes the impossible happen, and she is

0:26:47.080 --> 0:26:48.160
<v Speaker 4>here with us now.

0:26:48.200 --> 0:26:49.800
<v Speaker 10>Olivia, thank you for coming in for.

0:26:49.800 --> 0:26:50.840
<v Speaker 6>This, Thank you for having me.

0:26:50.960 --> 0:26:51.719
<v Speaker 10>This is great.

0:26:52.040 --> 0:26:53.679
<v Speaker 4>It is so exciting. I got to tell you, I've

0:26:53.680 --> 0:26:56.160
<v Speaker 4>been stalking you on Instagram to your over a million followers.

0:26:56.680 --> 0:26:57.040
<v Speaker 10>Thank you.

0:26:57.119 --> 0:26:59.400
<v Speaker 4>But one of the things I find are these conversations

0:26:59.400 --> 0:27:01.280
<v Speaker 4>you have in all the off the wall things you

0:27:01.320 --> 0:27:03.920
<v Speaker 4>have to do for your clients. You actually recently set

0:27:04.160 --> 0:27:07.360
<v Speaker 4>a Guinness World record. You want to play some sound

0:27:07.359 --> 0:27:08.719
<v Speaker 4>from one of your posts. Listen to this.

0:27:09.320 --> 0:27:13.320
<v Speaker 9>I have a client that's in town. Okay, help, he's

0:27:13.480 --> 0:27:14.560
<v Speaker 9>he doesn't have that anymore.

0:27:14.600 --> 0:27:16.880
<v Speaker 8>He's bored. He's there, he's done.

0:27:16.720 --> 0:27:17.639
<v Speaker 11>That's done it all.

0:27:18.840 --> 0:27:22.479
<v Speaker 9>Yeah, okay, so I think he's he's looking for us

0:27:22.520 --> 0:27:23.080
<v Speaker 9>to kind of.

0:27:23.440 --> 0:27:24.040
<v Speaker 3>Just do better.

0:27:24.760 --> 0:27:27.119
<v Speaker 5>What do you have a little terrified to ask, what

0:27:27.119 --> 0:27:27.800
<v Speaker 5>do you have in mind?

0:27:27.880 --> 0:27:28.920
<v Speaker 10>And what does he have in mind?

0:27:29.200 --> 0:27:31.000
<v Speaker 9>I'm not sure how we're going to pull this off,

0:27:31.080 --> 0:27:35.040
<v Speaker 9>but he did jokingly mention about breaking world record.

0:27:35.720 --> 0:27:38.399
<v Speaker 4>Okay, so what was that world record that was broken?

0:27:38.520 --> 0:27:41.640
<v Speaker 10>So we broke the largest amount of champagne bottles delivered

0:27:41.680 --> 0:27:44.000
<v Speaker 10>during a single bottle service presentation ever.

0:27:44.760 --> 0:27:49.439
<v Speaker 5>It was it was you put that together something like that.

0:27:49.560 --> 0:27:51.479
<v Speaker 10>You know what, I have a little bit of a

0:27:51.520 --> 0:27:53.640
<v Speaker 10>sickness when it comes to saying no. I don't really

0:27:53.680 --> 0:27:55.480
<v Speaker 10>believe in the words. So when a client asked me

0:27:55.520 --> 0:27:57.840
<v Speaker 10>to do something, I jump right in and the Guinness

0:27:57.840 --> 0:27:59.639
<v Speaker 10>World record was fun. The client gave me a lot

0:27:59.640 --> 0:28:02.640
<v Speaker 10>of creative freedom. He loves the Instagram, so he just wanted.

0:28:02.400 --> 0:28:03.639
<v Speaker 6>Me to kind of got money bottles?

0:28:03.760 --> 0:28:04.520
<v Speaker 11>Was it two hundred?

0:28:04.640 --> 0:28:10.680
<v Speaker 6>How much does that cost? Yes, this is a money show. Yeah,

0:28:11.080 --> 0:28:13.720
<v Speaker 6>it was very expensive. I bet it was. So you

0:28:13.760 --> 0:28:16.359
<v Speaker 6>were sitting at the Tableau restaurant. This party was at

0:28:16.359 --> 0:28:19.520
<v Speaker 6>the Win right or at the Encore Best Breakfast in

0:28:19.560 --> 0:28:21.520
<v Speaker 6>Las Vegas, by the way, at the Tableau, Thank you.

0:28:21.560 --> 0:28:26.280
<v Speaker 6>I I love this quote. Well, no, all right, but

0:28:26.320 --> 0:28:28.520
<v Speaker 6>we're working on it all right next year. This is

0:28:28.560 --> 0:28:29.919
<v Speaker 6>not going to you know how, we like to make

0:28:29.960 --> 0:28:32.320
<v Speaker 6>ourselves feel better, like, oh, well, rich people, more money,

0:28:32.359 --> 0:28:36.439
<v Speaker 6>more problems. People think the super rich are unhappy they're not.

0:28:37.840 --> 0:28:39.120
<v Speaker 6>Is that what we really need to know?

0:28:39.680 --> 0:28:41.760
<v Speaker 10>I know I think people were a little disappointed in

0:28:41.800 --> 0:28:43.840
<v Speaker 10>that quote, but I have to say so for myself,

0:28:43.840 --> 0:28:45.560
<v Speaker 10>as we talked about the one hundred thousand dollars a

0:28:45.600 --> 0:28:48.520
<v Speaker 10>year retainer, this kind of gives me an opportunity to

0:28:48.520 --> 0:28:50.400
<v Speaker 10>be very selective with the people that I work with.

0:28:50.400 --> 0:28:53.120
<v Speaker 10>First off, yes there's the paywall, but we are very

0:28:53.200 --> 0:28:54.800
<v Speaker 10>very particular about who we bring on.

0:28:54.880 --> 0:28:56.080
<v Speaker 5>But you will say no to people?

0:28:56.120 --> 0:28:58.240
<v Speaker 10>Oh we see all the time. I like to like

0:28:58.280 --> 0:29:00.640
<v Speaker 10>who I work with. My job would be miserable if

0:29:00.640 --> 0:29:01.760
<v Speaker 10>I was being yelled at all day.

0:29:01.760 --> 0:29:03.320
<v Speaker 5>Well, if you like someone and they pay the one

0:29:03.360 --> 0:29:06.840
<v Speaker 5>hundred thousand dollars, will you say no to something that

0:29:06.840 --> 0:29:07.560
<v Speaker 5>they've asked you to do?

0:29:07.640 --> 0:29:07.920
<v Speaker 3>Yeah?

0:29:07.960 --> 0:29:08.920
<v Speaker 5>For sure? For sure.

0:29:08.960 --> 0:29:11.120
<v Speaker 10>And because of this, like, I've been able to create

0:29:11.440 --> 0:29:13.520
<v Speaker 10>a beautiful group of people. And I don't share this

0:29:13.600 --> 0:29:15.280
<v Speaker 10>much on the social media because it's not as fun

0:29:15.280 --> 0:29:17.840
<v Speaker 10>and not as sexy. But my people are awesome. They

0:29:17.840 --> 0:29:20.920
<v Speaker 10>are philanthropic, they have the best just energy, They've done

0:29:20.960 --> 0:29:23.200
<v Speaker 10>incredible things with their lives, and my goal is to

0:29:23.200 --> 0:29:24.680
<v Speaker 10>be able to put them all in a room together

0:29:24.720 --> 0:29:26.640
<v Speaker 10>and have them learn and love and laugh and do

0:29:26.760 --> 0:29:29.000
<v Speaker 10>business together. So that's kind of the community that I'm

0:29:29.000 --> 0:29:29.400
<v Speaker 10>trying to get.

0:29:29.440 --> 0:29:31.680
<v Speaker 6>What have you said, give us something? Somebody wanted to

0:29:31.680 --> 0:29:32.200
<v Speaker 6>go to the moon?

0:29:32.280 --> 0:29:32.960
<v Speaker 9>What if they asked to.

0:29:32.960 --> 0:29:34.160
<v Speaker 5>Do anything illegal?

0:29:34.360 --> 0:29:35.400
<v Speaker 10>Or past two am?

0:29:35.520 --> 0:29:41.280
<v Speaker 6>Is usually for me? No, just kidding.

0:29:42.080 --> 0:29:44.080
<v Speaker 5>How did you get into this? And your background is

0:29:44.120 --> 0:29:47.480
<v Speaker 5>really you are a child of school teachers. You're up

0:29:47.520 --> 0:29:51.320
<v Speaker 5>in Ontario or the teachers were in they taught in Ontario.

0:29:51.080 --> 0:29:54.680
<v Speaker 10>Small town dondask girl, how did this happen? I asked

0:29:54.720 --> 0:29:56.760
<v Speaker 10>myself that question almost every single day.

0:29:56.880 --> 0:29:57.480
<v Speaker 6>Well, I grew up.

0:29:57.440 --> 0:29:59.760
<v Speaker 10>Again, Yes, child of school teachers. I didn't know what

0:29:59.760 --> 0:30:01.240
<v Speaker 10>a I have a jet was until a couple of

0:30:01.280 --> 0:30:04.280
<v Speaker 10>years ago. And now magically I'm here. I just I

0:30:04.320 --> 0:30:06.440
<v Speaker 10>think I've always been somebody that doesn't accept no. So

0:30:06.480 --> 0:30:08.000
<v Speaker 10>when I see something I really want to be a

0:30:08.040 --> 0:30:10.840
<v Speaker 10>part of, I jump head in. So when I met Troy,

0:30:10.920 --> 0:30:12.840
<v Speaker 10>I just fell in love with the business, like you

0:30:12.960 --> 0:30:14.880
<v Speaker 10>have something here, and I thought it was really magical

0:30:14.920 --> 0:30:17.000
<v Speaker 10>and pretty much forced him to hire me. And now

0:30:17.160 --> 0:30:19.760
<v Speaker 10>now we're here and your partner.

0:30:19.440 --> 0:30:22.160
<v Speaker 6>Is your fiance, it is Yeah, You've got life in

0:30:22.200 --> 0:30:24.360
<v Speaker 6>the palm of your hand. Here it sounds like, can

0:30:24.400 --> 0:30:27.320
<v Speaker 6>you guys imagine twenty five years old and being able

0:30:27.360 --> 0:30:30.280
<v Speaker 6>to realize and say, I don't there, I only want

0:30:30.280 --> 0:30:32.600
<v Speaker 6>to work with people. I like that. Yeah, I was

0:30:32.960 --> 0:30:35.320
<v Speaker 6>always being yelled at my bosses at twenty five.

0:30:36.920 --> 0:30:37.560
<v Speaker 5>It's funny you.

0:30:37.480 --> 0:30:39.360
<v Speaker 4>Have all these requests that people make, I mean some

0:30:39.400 --> 0:30:41.520
<v Speaker 4>of them. I'm listening to your phone conversations. You're like

0:30:41.600 --> 0:30:45.520
<v Speaker 4>my Champagne's at forty nine degrees not fixed. It's crazy.

0:30:45.720 --> 0:30:47.640
<v Speaker 4>But it's not just about travel. So we have another

0:30:47.640 --> 0:30:49.720
<v Speaker 4>mite from one of your for Instagram posts. Listens to

0:30:49.720 --> 0:30:50.479
<v Speaker 4>this wild request.

0:30:50.520 --> 0:30:53.160
<v Speaker 8>Go ahead, all right, mister Pinata has been hung up.

0:30:53.200 --> 0:30:53.960
<v Speaker 11>He's good to go.

0:30:54.560 --> 0:30:57.560
<v Speaker 10>He is steady, he's not going anywhere. The stomach is

0:30:57.600 --> 0:31:00.160
<v Speaker 10>filled with our delicious high jewelry, and I think.

0:31:00.120 --> 0:31:03.080
<v Speaker 11>Client's gonna be pretty happy with this one. Love you guys.

0:31:03.240 --> 0:31:07.160
<v Speaker 4>Now, this Piata is an ex husband, Is that correct?

0:31:07.480 --> 0:31:07.720
<v Speaker 5>Yes?

0:31:07.840 --> 0:31:09.600
<v Speaker 10>So this was the same client that we did a

0:31:09.640 --> 0:31:11.760
<v Speaker 10>divorce cake with actually a couple of months ago, to

0:31:11.800 --> 0:31:16.040
<v Speaker 10>celebrate initiating the divorce process. And congratulations Sandy, the divorce

0:31:16.080 --> 0:31:18.720
<v Speaker 10>has closed and she celebrated with a Pinata. So, oh

0:31:18.760 --> 0:31:19.480
<v Speaker 10>my gosh.

0:31:19.720 --> 0:31:21.440
<v Speaker 5>Yeah, ex as the husband, look like that.

0:31:21.560 --> 0:31:27.560
<v Speaker 10>Yeah, it's not too far fetched it, I will say.

0:31:27.360 --> 0:31:28.120
<v Speaker 11>So where do you go?

0:31:28.840 --> 0:31:29.560
<v Speaker 8>Like, what's next?

0:31:29.680 --> 0:31:31.600
<v Speaker 5>And I'm also curious how many clients do you have

0:31:31.680 --> 0:31:33.600
<v Speaker 5>that are paying one hundred thousand dollars a year?

0:31:33.680 --> 0:31:35.440
<v Speaker 10>So we keep the retainer or sorry, we keep the

0:31:35.480 --> 0:31:38.560
<v Speaker 10>amount of people in our concierge plus always under fifty. Yeah,

0:31:38.560 --> 0:31:40.960
<v Speaker 10>we're really more of a quality over quantity thing. We're

0:31:40.960 --> 0:31:43.520
<v Speaker 10>not trying to service everybody. Not all money is good money.

0:31:43.560 --> 0:31:45.440
<v Speaker 10>So again, as I said, just trying to build a

0:31:45.440 --> 0:31:47.000
<v Speaker 10>group of people that we really like to work with

0:31:47.040 --> 0:31:48.280
<v Speaker 10>and are just awesome humans.

0:31:48.320 --> 0:31:49.959
<v Speaker 5>So Stalker, you have to wrap this up.

0:31:51.840 --> 0:31:53.400
<v Speaker 4>But first of all, you were planning a wedding at

0:31:53.440 --> 0:31:53.960
<v Speaker 4>the same time.

0:31:54.120 --> 0:31:58.040
<v Speaker 10>Yeah, I mean wed Yeah, wish. I'm open to all

0:31:58.080 --> 0:31:59.960
<v Speaker 10>wedding planners if anybody has a good one.

0:32:00.120 --> 0:32:01.160
<v Speaker 11>I do not have the time.

0:32:02.640 --> 0:32:04.880
<v Speaker 10>We'll throw it together very last minute, but the stakes

0:32:04.880 --> 0:32:05.320
<v Speaker 10>are high.

0:32:05.360 --> 0:32:10.360
<v Speaker 5>I will say, oh maybe another Guinness World record.

0:32:10.400 --> 0:32:14.520
<v Speaker 4>Right. Also, a TV this makes is in the making

0:32:14.520 --> 0:32:15.320
<v Speaker 4>for a TV show.

0:32:15.360 --> 0:32:15.920
<v Speaker 9>It's got to be.

0:32:16.000 --> 0:32:18.480
<v Speaker 4>It sounds like it and it is. Yeah, okay, so

0:32:18.680 --> 0:32:19.080
<v Speaker 4>when is it?

0:32:19.080 --> 0:32:19.840
<v Speaker 6>When can we see this?

0:32:19.840 --> 0:32:20.360
<v Speaker 11>What is happening?

0:32:20.360 --> 0:32:20.479
<v Speaker 5>Mean?

0:32:22.480 --> 0:32:22.680
<v Speaker 2>Yes?

0:32:22.840 --> 0:32:26.360
<v Speaker 10>Yeah, the team involved is amazing, make Ready's amazing, and

0:32:26.400 --> 0:32:28.120
<v Speaker 10>we are just we're so excited and we don't know

0:32:28.160 --> 0:32:30.320
<v Speaker 10>all the information yet, but we're hoping to have some

0:32:30.320 --> 0:32:31.840
<v Speaker 10>some more info heading into the winter.

0:32:31.960 --> 0:32:34.000
<v Speaker 5>Come back and tell us I will please, please.

0:32:33.800 --> 0:32:37.200
<v Speaker 4>Please, Olivia Fernie, it has been a pleasure talking to

0:32:37.240 --> 0:32:38.720
<v Speaker 4>you so much. I've learned so much.

0:32:40.920 --> 0:32:43.840
<v Speaker 2>Thanks for joining us on today's Bloomberg This Weekend podcast.

0:32:44.000 --> 0:32:46.240
<v Speaker 2>Don't forget to tune in live for the show every

0:32:46.240 --> 0:32:48.920
<v Speaker 2>Saturday and Sunday morning, starting at seven am Eastern.

0:32:49.000 --> 0:32:52.000
<v Speaker 3>We're on Bloomberg Television Radio and the Bloomberg Business App,

0:32:52.120 --> 0:32:55.600
<v Speaker 3>bringing you unique takes and in depth interviews on news, politics,

0:32:55.680 --> 0:32:56.920
<v Speaker 3>lifestyle and culture.