1 00:00:00,080 --> 00:00:02,599 Speaker 1: Building the Good Life with John Hope Bryant is brought 2 00:00:02,600 --> 00:00:05,600 Speaker 1: to you by Credentials Financial. You do something because you 3 00:00:05,680 --> 00:00:08,319 Speaker 1: expect something, it's not the right reason to do it. 4 00:00:08,640 --> 00:00:11,680 Speaker 1: Sometimes the right thing is just the right thing. You 5 00:00:11,880 --> 00:00:14,360 Speaker 1: just do it because it's the right thing, and there 6 00:00:14,360 --> 00:00:17,440 Speaker 1: doesn't have to be anything else besides that. Well, and 7 00:00:17,480 --> 00:00:20,560 Speaker 1: there you have it all. This is John Hope Bryan 8 00:00:20,640 --> 00:00:23,840 Speaker 1: and this is Building the Good Life. I am honored 9 00:00:23,880 --> 00:00:26,880 Speaker 1: to be here with my dear friend and one of 10 00:00:26,920 --> 00:00:33,800 Speaker 1: America's most outsized and I believe yet underrated leaders. It's 11 00:00:33,840 --> 00:00:36,239 Speaker 1: a saying a lot because he's CEO of PayPal, so 12 00:00:36,320 --> 00:00:39,360 Speaker 1: it's not like he's hiding under a bush somewhere as 13 00:00:39,440 --> 00:00:42,520 Speaker 1: one of the best performing growth companies in the world. 14 00:00:42,600 --> 00:00:45,560 Speaker 1: But I still think that his heart is not known 15 00:00:45,600 --> 00:00:48,440 Speaker 1: as much as his hid and I still don't think 16 00:00:48,479 --> 00:00:51,680 Speaker 1: that people understand how both of those things working together 17 00:00:51,880 --> 00:00:55,240 Speaker 1: turns out a fabulous product in the form of a 18 00:00:55,600 --> 00:00:59,920 Speaker 1: pipe producing, sustainable company with a viable culture. Ladies and 19 00:01:00,000 --> 00:01:02,720 Speaker 1: gentlemen joined me and welcome to my friend Dan Showman, 20 00:01:02,800 --> 00:01:05,720 Speaker 1: CEO of PayPal. Thank you so much. John. I hope 21 00:01:05,760 --> 00:01:09,520 Speaker 1: my mom is listening to this podcast. Yours and mine too. 22 00:01:09,720 --> 00:01:13,479 Speaker 1: You know, whenever somebody says something nice about me from 23 00:01:13,600 --> 00:01:15,399 Speaker 1: my mother, she says something about like yeah, I go 24 00:01:15,440 --> 00:01:20,880 Speaker 1: get the trash cans or something exactly. It's like, yeah, whatever. 25 00:01:22,080 --> 00:01:24,440 Speaker 1: I was talking to my auntie the other night and 26 00:01:24,480 --> 00:01:27,120 Speaker 1: she said, you know, who knew this little knucklehead that 27 00:01:27,160 --> 00:01:29,240 Speaker 1: I took care of would turn out to be somebody? 28 00:01:29,520 --> 00:01:30,760 Speaker 1: And she called me she was to call me a 29 00:01:30,800 --> 00:01:34,440 Speaker 1: knuckle head eight times in a conversation. Like It's like 30 00:01:34,880 --> 00:01:37,720 Speaker 1: Auntie and my mom should get together for like an 31 00:01:37,720 --> 00:01:41,840 Speaker 1: hour long conversation and compared notes. It keeps us humble 32 00:01:42,080 --> 00:01:45,960 Speaker 1: then to keep us so. So, look, um, I want 33 00:01:45,959 --> 00:01:47,880 Speaker 1: to get into this. There's so much meat here and 34 00:01:47,880 --> 00:01:51,920 Speaker 1: we're you know, uh, I think that let's get the 35 00:01:51,960 --> 00:01:54,720 Speaker 1: history sort out of the way first, that resume, if 36 00:01:54,760 --> 00:01:57,240 Speaker 1: you will, and then get into some some meaty stuff. 37 00:01:57,440 --> 00:02:02,080 Speaker 1: You know. Dan Um has had a pretty good run 38 00:02:02,440 --> 00:02:06,160 Speaker 1: as a corporate leader. I think he worked at America Express. 39 00:02:06,960 --> 00:02:11,720 Speaker 1: Uh he he um uh, was a president of Sprints 40 00:02:11,760 --> 00:02:16,000 Speaker 1: Prepaid Group. Um. He was a founding CEO, tapped by 41 00:02:16,040 --> 00:02:20,200 Speaker 1: by Richard Branson to be CEO of Virgin Mobile, which 42 00:02:20,240 --> 00:02:26,200 Speaker 1: grew spectacularly under his tenure. He was born in Newark, 43 00:02:26,240 --> 00:02:31,000 Speaker 1: New Jersey, by the way, uh and um, and also 44 00:02:31,040 --> 00:02:35,520 Speaker 1: I think Princeton, New Jersey. Uh and you know, as 45 00:02:35,560 --> 00:02:39,400 Speaker 1: sort of a hat to the privilege that he acknowledges 46 00:02:39,480 --> 00:02:41,760 Speaker 1: he had. He uh he you know, he was the 47 00:02:41,840 --> 00:02:44,400 Speaker 1: captain of the tennis team in the lacrosse team Princeton 48 00:02:45,000 --> 00:02:47,840 Speaker 1: High School. Uh. It went on to seat received degrees 49 00:02:47,880 --> 00:02:52,400 Speaker 1: in economics from Middlebury College and an NBA from New 50 00:02:52,480 --> 00:02:58,720 Speaker 1: York University's Stern School of Business. Um. His mother, Ruth Showman, 51 00:02:59,080 --> 00:03:04,280 Speaker 1: was Associate Dan Rutgers Graduate School of Applied in Professional Psychology. Uh. 52 00:03:04,440 --> 00:03:09,120 Speaker 1: His father, Nel Schuman, was a chemical engineer. Uh. So 53 00:03:09,200 --> 00:03:12,920 Speaker 1: he's not gonna tell you uh that he comes from 54 00:03:12,960 --> 00:03:15,520 Speaker 1: this poor and disheveled family and all that stuff. And 55 00:03:15,560 --> 00:03:18,920 Speaker 1: he fully acknowledges that he has had breaks. He's had 56 00:03:18,960 --> 00:03:21,800 Speaker 1: to work hard for everything, which all is good, but 57 00:03:21,840 --> 00:03:25,240 Speaker 1: it makes his story even more interesting. Also worked at 58 00:03:25,240 --> 00:03:28,000 Speaker 1: A T and T. I'm sure I miss him. Uhl 59 00:03:28,080 --> 00:03:31,880 Speaker 1: more a bad at China. That's good enough. I said, boh, yeah, 60 00:03:32,880 --> 00:03:34,600 Speaker 1: what'ce you what's your charge? Once you in charge of 61 00:03:35,080 --> 00:03:37,600 Speaker 1: what's you charge of a twenty two billion dollar division 62 00:03:38,120 --> 00:03:43,360 Speaker 1: at also, yeah, that's oh ball and stuff. Uh, you 63 00:03:43,480 --> 00:03:46,280 Speaker 1: see your CEO of Price Line, and this is a big, 64 00:03:46,400 --> 00:03:49,680 Speaker 1: big time CEO. And again, if you listen to the 65 00:03:49,680 --> 00:03:52,400 Speaker 1: resume I just gave you and the lacrosse and all 66 00:03:52,400 --> 00:03:57,160 Speaker 1: that kind of stuff, it makes absolutely no sense that 67 00:03:57,280 --> 00:04:00,760 Speaker 1: he cares about poor people already as a heart for 68 00:04:00,880 --> 00:04:04,560 Speaker 1: struggling folks, And but he does. And I'm not gonna 69 00:04:04,600 --> 00:04:08,840 Speaker 1: bother everybody in dragged them through this story. I've worn 70 00:04:09,000 --> 00:04:12,360 Speaker 1: out of one of the first conversations that Dan and 71 00:04:12,400 --> 00:04:14,000 Speaker 1: I had, and if maybe if it comes in the 72 00:04:14,040 --> 00:04:16,480 Speaker 1: course of this naturally in course of conversation, I'll retell 73 00:04:16,520 --> 00:04:22,240 Speaker 1: parts of it. But I can't remember the last time 74 00:04:23,640 --> 00:04:30,560 Speaker 1: a big time CEO was as bothered by social injustice 75 00:04:32,279 --> 00:04:36,520 Speaker 1: as I was as an African American entrepreneur growing up 76 00:04:36,520 --> 00:04:38,760 Speaker 1: in Combland, California, in South in georl A. I know 77 00:04:38,760 --> 00:04:41,800 Speaker 1: why I'm bothered. I know why I ambassor Andrew Young 78 00:04:41,839 --> 00:04:44,839 Speaker 1: has bothered. Right. I couldn't figure out why the hell 79 00:04:44,920 --> 00:04:48,599 Speaker 1: Dan Sheilman was bothered. Uh, And even if he was bothered, 80 00:04:49,800 --> 00:04:51,760 Speaker 1: why he would volunteer to write a check out of 81 00:04:51,800 --> 00:04:55,080 Speaker 1: his own checkbook to do something about it. I'm not 82 00:04:55,080 --> 00:04:58,360 Speaker 1: talking about little dollars, folks. I'm talking about a significant 83 00:04:58,400 --> 00:05:02,360 Speaker 1: portion of his compensation. And as I as I got 84 00:05:02,360 --> 00:05:05,480 Speaker 1: to know him, it becomes obvious when you talk to him. 85 00:05:05,520 --> 00:05:09,039 Speaker 1: It's in his bones. But I don't get it. Like 86 00:05:09,080 --> 00:05:14,320 Speaker 1: an engineer's son, a dean's son. Like, then, help me 87 00:05:14,440 --> 00:05:19,080 Speaker 1: understand where the I call it decency, right, But where 88 00:05:19,120 --> 00:05:23,560 Speaker 1: does the sense of fair play come from from a 89 00:05:23,600 --> 00:05:29,960 Speaker 1: hard nose, hard driving, highly successful corporate executive. Well, John, 90 00:05:30,000 --> 00:05:32,039 Speaker 1: like all of us, you know, are the products of 91 00:05:32,040 --> 00:05:36,320 Speaker 1: our parents that you kind of talked about. My parents 92 00:05:36,360 --> 00:05:38,800 Speaker 1: at the end of their road, you know, where their 93 00:05:38,839 --> 00:05:43,840 Speaker 1: careers led. But you know, my dad came out of 94 00:05:45,240 --> 00:05:48,039 Speaker 1: the army fighting in World War Two and g I Bill, 95 00:05:48,440 --> 00:05:55,400 Speaker 1: you know he was um uh he ran uh part 96 00:05:55,440 --> 00:05:58,200 Speaker 1: of a chemical plant in Newark, New Jersey, the night 97 00:05:58,240 --> 00:06:03,880 Speaker 1: shift from to of midnight to six in the morning. Um. 98 00:06:04,120 --> 00:06:10,680 Speaker 1: And you know his parents were immigrants from Russia and Poland. 99 00:06:12,240 --> 00:06:16,360 Speaker 1: My mom, um, you know, was a was a school 100 00:06:16,360 --> 00:06:20,240 Speaker 1: teacher starting off part time school teacher. Um. And we 101 00:06:20,360 --> 00:06:26,280 Speaker 1: lived in you know, a apartment where me and my 102 00:06:26,320 --> 00:06:30,240 Speaker 1: brother uh and my sister shared the same bedroom and 103 00:06:30,240 --> 00:06:32,679 Speaker 1: we shared the same bathroom with my mom and dad, 104 00:06:32,720 --> 00:06:36,080 Speaker 1: And so, you know, I saw how hard they worked, 105 00:06:36,120 --> 00:06:43,360 Speaker 1: I saw how much they cared about the condition of 106 00:06:43,400 --> 00:06:48,480 Speaker 1: our society. They were early, early on activists. My grandfather 107 00:06:48,600 --> 00:06:52,920 Speaker 1: was a union organizer in the Garment district of New York. 108 00:06:53,520 --> 00:06:55,600 Speaker 1: You know, you and I have said, you know, as 109 00:06:55,640 --> 00:06:59,080 Speaker 1: my dad got older and got a little more responsibilities, 110 00:06:59,080 --> 00:07:02,120 Speaker 1: he was in charge of a plant uh down in 111 00:07:02,200 --> 00:07:05,880 Speaker 1: Mississippi right at the height of the civil rights movement 112 00:07:05,880 --> 00:07:11,240 Speaker 1: in the early nineties sixties. Um where the plant manager 113 00:07:11,440 --> 00:07:17,080 Speaker 1: down in Mississippi fired black guy for drinking out of 114 00:07:17,120 --> 00:07:20,560 Speaker 1: the wrong water fountain. Now, I remember my dad traveling 115 00:07:20,560 --> 00:07:23,360 Speaker 1: down to Mississippi. It's before cell phone, it's for any 116 00:07:23,360 --> 00:07:27,040 Speaker 1: of that to reverse that decision. So here's a Jewish, 117 00:07:27,640 --> 00:07:31,400 Speaker 1: white guy going down to Mississippi to reverse the decision. 118 00:07:31,920 --> 00:07:37,240 Speaker 1: And I remember so distinctly my mom hanging by the 119 00:07:37,280 --> 00:07:40,680 Speaker 1: phone all day and all night to make sure that 120 00:07:40,720 --> 00:07:43,640 Speaker 1: my dad was gonna call him, be okay. And I 121 00:07:43,680 --> 00:07:48,360 Speaker 1: remember like the tension in the house around that, you know, 122 00:07:49,640 --> 00:07:53,240 Speaker 1: being pushed in my carriage in civil rights marches, my 123 00:07:53,320 --> 00:07:55,800 Speaker 1: dad telling my mom that I was going to be 124 00:07:55,880 --> 00:07:59,000 Speaker 1: the youngest person in the country to have their his 125 00:07:59,160 --> 00:08:04,360 Speaker 1: picture and FBI file because she was so active and 126 00:08:04,440 --> 00:08:08,080 Speaker 1: so this was just part of my life growing up. Um, 127 00:08:08,120 --> 00:08:12,240 Speaker 1: it's a part of who I am. I feel very 128 00:08:12,360 --> 00:08:20,200 Speaker 1: very strongly that businesses and CEOs do not exist in 129 00:08:20,240 --> 00:08:24,680 Speaker 1: their own little corporate bubble um just surrounded by how 130 00:08:24,680 --> 00:08:29,800 Speaker 1: do we maximize profitability for shareholders? But how do we 131 00:08:29,920 --> 00:08:33,280 Speaker 1: think about our employees? How do we think about the 132 00:08:33,320 --> 00:08:36,960 Speaker 1: communities we live in? How do we think about creating 133 00:08:36,960 --> 00:08:40,360 Speaker 1: a set of values that we live by and we 134 00:08:40,520 --> 00:08:47,280 Speaker 1: act by. Because you know, I firmly believe that you know, 135 00:08:47,559 --> 00:08:49,640 Speaker 1: we all need to be in this together for it 136 00:08:49,720 --> 00:08:53,320 Speaker 1: to work right. One little part can't be optimized and 137 00:08:53,360 --> 00:08:57,559 Speaker 1: the rest is suboptimized. And there's so much of our democracy, 138 00:08:57,720 --> 00:09:01,520 Speaker 1: so much of our economy me that is sub optimized 139 00:09:01,640 --> 00:09:05,080 Speaker 1: right now. And uh, if we can all come together 140 00:09:05,160 --> 00:09:07,880 Speaker 1: to work on that, all of us would be better 141 00:09:07,960 --> 00:09:12,160 Speaker 1: off as a result of that. Building. The good Life 142 00:09:12,320 --> 00:09:15,440 Speaker 1: is brought to you by Prudential Financial. For over forty 143 00:09:15,559 --> 00:09:18,520 Speaker 1: five years, millions of people have counted on Prudential to 144 00:09:18,559 --> 00:09:22,079 Speaker 1: help solve for life's most important financial needs. Because at 145 00:09:22,080 --> 00:09:25,560 Speaker 1: Prudential they live their purpose to make life better by 146 00:09:25,640 --> 00:09:29,640 Speaker 1: solving for the financial challenges of our changing world. Prudentials 147 00:09:29,640 --> 00:09:32,640 Speaker 1: Who's Your Rock campaign is also about helping people reach 148 00:09:32,679 --> 00:09:35,760 Speaker 1: new heights and providing a platform for people to reach 149 00:09:35,800 --> 00:09:41,200 Speaker 1: their financial goals. So you said some stuff that begins 150 00:09:41,240 --> 00:09:44,760 Speaker 1: to make more sense to me. Um, as you said, 151 00:09:45,520 --> 00:09:49,000 Speaker 1: I'm looking at this through the end of the journey 152 00:09:49,040 --> 00:09:51,600 Speaker 1: for your path. And the people, by the way, do 153 00:09:51,679 --> 00:09:54,560 Speaker 1: this a lot. They see some successful white guy or 154 00:09:55,200 --> 00:09:57,400 Speaker 1: or successful black people. Look at me now and then 155 00:09:57,840 --> 00:10:01,520 Speaker 1: soon I've had some silver spoon in my mouth. Uh. Yeah, 156 00:10:01,800 --> 00:10:03,880 Speaker 1: the only silver spoon I had my mouth was the 157 00:10:03,920 --> 00:10:06,640 Speaker 1: spoon that had was gold tinted in the in the 158 00:10:06,760 --> 00:10:11,920 Speaker 1: in the gold gold got the gold rubbed off with 159 00:10:12,080 --> 00:10:16,120 Speaker 1: the ten underneath. In in south central aan Compton. Uh. 160 00:10:16,160 --> 00:10:19,720 Speaker 1: You know my mom and dad Uh high school education, 161 00:10:19,880 --> 00:10:23,240 Speaker 1: you know. Uh. And my mother walks with captain gown 162 00:10:23,720 --> 00:10:28,360 Speaker 1: at sixty two years old. Uh you know, high school equivalency. Uh, 163 00:10:28,440 --> 00:10:31,360 Speaker 1: and so up from nothing, right and and I think, 164 00:10:31,360 --> 00:10:35,800 Speaker 1: but people will assume, unfortunately when they see successful people, 165 00:10:36,600 --> 00:10:39,760 Speaker 1: that has always been that way. And uh, you you 166 00:10:39,880 --> 00:10:44,800 Speaker 1: mentioned a couple of things your your Jewish background. Um, 167 00:10:45,280 --> 00:10:47,800 Speaker 1: you didn't just say white. You said white Jewish Well, 168 00:10:48,240 --> 00:10:50,520 Speaker 1: of course, Jews were ran out of Europe. I mean 169 00:10:50,520 --> 00:10:54,959 Speaker 1: you couldn't own uh, Jews could not own real estate. 170 00:10:55,200 --> 00:10:58,199 Speaker 1: It was against the law in many countries in Europe. 171 00:10:58,280 --> 00:11:02,800 Speaker 1: Jews were forced into finance so that they could finance 172 00:11:02,920 --> 00:11:06,839 Speaker 1: real estate and backdoor ownership into that thing is. In 173 00:11:06,920 --> 00:11:10,800 Speaker 1: other words, finance and other areas that this group has 174 00:11:11,000 --> 00:11:13,520 Speaker 1: excelled in were forced upon them because they were not 175 00:11:13,559 --> 00:11:17,760 Speaker 1: allowed to do business else where in other segments. And 176 00:11:18,120 --> 00:11:21,640 Speaker 1: so your dad came here as an immigrant, and that 177 00:11:21,679 --> 00:11:24,200 Speaker 1: story I didn't know. And your mom was a teacher, 178 00:11:24,240 --> 00:11:26,680 Speaker 1: so that now a dean, Now that makes sense, sort 179 00:11:26,679 --> 00:11:29,440 Speaker 1: of up from nothing, she worked her way up. Um, 180 00:11:29,440 --> 00:11:32,080 Speaker 1: what your dad did by going south, he put his 181 00:11:32,120 --> 00:11:35,880 Speaker 1: life at risk, he did. Yeah, and you're watching all 182 00:11:35,920 --> 00:11:41,800 Speaker 1: that as a child. Yeah, deeply impactful, deeply and backful. 183 00:11:41,880 --> 00:11:46,960 Speaker 1: And I think, uh, um, you know, you know, it's 184 00:11:46,960 --> 00:11:50,920 Speaker 1: it's interesting John you mentioned all this. I mean, this 185 00:11:51,120 --> 00:11:56,480 Speaker 1: is the literal truth. I wake up every day very 186 00:11:56,559 --> 00:12:00,480 Speaker 1: thankful for what I have, very thankful. I don't take 187 00:12:00,679 --> 00:12:06,679 Speaker 1: anything for granted. Nothing. Yeah, we are. We're blessed by 188 00:12:06,679 --> 00:12:09,679 Speaker 1: the opportunities that we've had. We had to work really 189 00:12:09,720 --> 00:12:13,720 Speaker 1: hard and Uh, as my mom said, you know, hard 190 00:12:13,760 --> 00:12:17,320 Speaker 1: work and some luck you know comes along the way, 191 00:12:17,400 --> 00:12:21,480 Speaker 1: for sure. Um, But I don't think for a second 192 00:12:22,360 --> 00:12:24,640 Speaker 1: we should forget where we came from. I don't think 193 00:12:24,679 --> 00:12:29,160 Speaker 1: for a second we should. Um. I think for some reason, 194 00:12:29,720 --> 00:12:33,800 Speaker 1: you know, Um, we're the ones who deserved what we had. 195 00:12:34,040 --> 00:12:36,960 Speaker 1: We just we were fortunate in so many ways, and 196 00:12:37,040 --> 00:12:41,960 Speaker 1: we should enable as many people that have that that 197 00:12:42,120 --> 00:12:44,440 Speaker 1: fortune as well. It's why I focus so hard on, 198 00:12:45,000 --> 00:12:49,200 Speaker 1: you know, my employees, making sure that they have not 199 00:12:49,320 --> 00:12:53,360 Speaker 1: just physical health you know, and their mental health about them, 200 00:12:53,840 --> 00:12:56,600 Speaker 1: but financial health as well. You and I've talked about 201 00:12:56,640 --> 00:13:00,680 Speaker 1: this a hundred times, John Mike finance a trual health. 202 00:13:01,320 --> 00:13:06,520 Speaker 1: It's like the bedrock of somebody's psychological health, of a 203 00:13:06,640 --> 00:13:11,360 Speaker 1: community's health. It's the bedrock of our democracy as well. Like, 204 00:13:11,480 --> 00:13:16,480 Speaker 1: how can we expect somebody to rise above their own 205 00:13:16,520 --> 00:13:22,520 Speaker 1: self interests when every single day they're struggling to make 206 00:13:22,640 --> 00:13:26,559 Speaker 1: ends meet. When this is the first generation that doesn't 207 00:13:26,679 --> 00:13:28,760 Speaker 1: think that their kids will have a better life than 208 00:13:28,800 --> 00:13:32,560 Speaker 1: they do. You know, these are things that force people 209 00:13:32,640 --> 00:13:37,360 Speaker 1: to feel like the system isn't working for them, and 210 00:13:37,440 --> 00:13:40,800 Speaker 1: therefore they start moving towards either the far right or 211 00:13:40,840 --> 00:13:43,679 Speaker 1: the far left. And you know, we have so few 212 00:13:43,720 --> 00:13:47,040 Speaker 1: people in the middle right now, and that really is 213 00:13:47,080 --> 00:13:52,120 Speaker 1: what salesmanship is about. It's about, um, thinking about more 214 00:13:52,160 --> 00:13:56,679 Speaker 1: than just yourself. But boy, somebody's struggling every single day. Um, 215 00:13:57,120 --> 00:14:00,600 Speaker 1: I don't blame for focusing on on themselves and for 216 00:14:00,720 --> 00:14:04,640 Speaker 1: feeling like others are getting in the way of that happening. 217 00:14:04,679 --> 00:14:07,880 Speaker 1: I mean, I feel like this is a real responsibility 218 00:14:07,920 --> 00:14:11,679 Speaker 1: we all have. So one one point, I think what 219 00:14:11,840 --> 00:14:14,880 Speaker 1: we may debate this, who knows, But I think of clarification, 220 00:14:14,960 --> 00:14:17,240 Speaker 1: you said, there's folks on the left and there's folks 221 00:14:17,240 --> 00:14:19,960 Speaker 1: on the right. Deep in those areas we agree, and 222 00:14:19,960 --> 00:14:22,640 Speaker 1: there's so few people in the middle. My experience is 223 00:14:22,680 --> 00:14:24,720 Speaker 1: that that most people are in the middle. They're just quiet. 224 00:14:25,040 --> 00:14:28,320 Speaker 1: The loud voices are far left and the loud voices 225 00:14:28,360 --> 00:14:32,440 Speaker 1: are far right. The bullies are out there on the edges. 226 00:14:32,960 --> 00:14:36,640 Speaker 1: But in Dr King's day, Um, he had twenty percent 227 00:14:36,720 --> 00:14:39,400 Speaker 1: of the white community support and by the way, my 228 00:14:39,480 --> 00:14:43,440 Speaker 1: friend half that was Jewish. Yeah, and he had of 229 00:14:43,480 --> 00:14:47,800 Speaker 1: the black community support. But most black folks, set of 230 00:14:47,880 --> 00:14:50,200 Speaker 1: the hands, they were they were sort of in the 231 00:14:50,200 --> 00:14:52,360 Speaker 1: middle ground, going, well, he's a rubble rise of Rouser. 232 00:14:52,400 --> 00:14:55,520 Speaker 1: He's a troublemaker with I'm not quite sure. Oh, I 233 00:14:55,560 --> 00:14:57,040 Speaker 1: sort of believe what he's saying, but I don't want 234 00:14:57,080 --> 00:14:59,160 Speaker 1: to get involved. Here's a big one. I don't want 235 00:14:59,160 --> 00:15:03,200 Speaker 1: to get involved in Germany. I think most people were 236 00:15:03,240 --> 00:15:06,720 Speaker 1: against the treatment of Jews, but they didn't want to 237 00:15:06,760 --> 00:15:10,800 Speaker 1: get quote involved. One of the things that inspiring me 238 00:15:10,840 --> 00:15:14,040 Speaker 1: today dan in what's going on here in the in 239 00:15:14,080 --> 00:15:17,240 Speaker 1: the world really with and I'm really heartbroken about what's 240 00:15:17,240 --> 00:15:21,440 Speaker 1: happening with Ukraine. But rainbows only follow storms. In the 241 00:15:21,480 --> 00:15:24,320 Speaker 1: midst of this, you've had the majority of the modern 242 00:15:24,360 --> 00:15:28,280 Speaker 1: world rallied for Ukraine and say it knock it off 243 00:15:28,440 --> 00:15:31,360 Speaker 1: enough already. No, this is not I'm not sitting on 244 00:15:31,440 --> 00:15:37,480 Speaker 1: my hands anymore. This is not right. Um. That's inspiring um. 245 00:15:37,520 --> 00:15:41,120 Speaker 1: But more cases than not, people just sitting their comfort zones. 246 00:15:41,160 --> 00:15:43,720 Speaker 1: And so what I like about you is that you 247 00:15:43,720 --> 00:15:46,440 Speaker 1: you you live your values. That's the people I have 248 00:15:46,480 --> 00:15:49,200 Speaker 1: on this show. The Bible says me, hod or be cold. 249 00:15:49,240 --> 00:15:51,720 Speaker 1: If you look warm, I'll spat you out. Translation even 250 00:15:51,760 --> 00:15:56,560 Speaker 1: got in like mediocrity. Now you got mad at me 251 00:15:57,080 --> 00:16:00,880 Speaker 1: one time. You won't even remember, but you got a man. 252 00:16:01,320 --> 00:16:03,680 Speaker 1: I don't. Actually, I'm looking forward to hearing about it. 253 00:16:04,440 --> 00:16:08,280 Speaker 1: We were at a place I can't describe, someplace Utah 254 00:16:08,440 --> 00:16:11,240 Speaker 1: or someplace and I can't say where it was. But 255 00:16:11,720 --> 00:16:13,360 Speaker 1: you got mad at me because I said, me and 256 00:16:13,440 --> 00:16:19,640 Speaker 1: douglet Millen, the CEO of Walmart, Tony Wrestler, Oh yeah, 257 00:16:19,760 --> 00:16:23,480 Speaker 1: billionaire Tony Wrestler, longs Atlanta Hawks, and Disney CEO and 258 00:16:24,120 --> 00:16:27,440 Speaker 1: Nike ceo. And actually wasn't your don John wasn't involved 259 00:16:27,480 --> 00:16:30,360 Speaker 1: that yet. Um the NFL Commissioner, Roger Goodell, as I 260 00:16:30,400 --> 00:16:33,760 Speaker 1: missed these names, are trying to impress you about financial literacy, 261 00:16:33,840 --> 00:16:37,160 Speaker 1: for all this movement to make financial literacy a civil 262 00:16:37,240 --> 00:16:40,160 Speaker 1: rights issue and embedded in the business model. Blah blah 263 00:16:40,160 --> 00:16:43,440 Speaker 1: blah blah blah. And I finished all that. You like, John, 264 00:16:43,480 --> 00:16:47,760 Speaker 1: what are you doing? Why aren't I in there? I 265 00:16:47,800 --> 00:16:49,640 Speaker 1: should be. I should have been the first phone call 266 00:16:49,760 --> 00:16:55,120 Speaker 1: you made, you know, And I loved it. I mean, 267 00:16:55,160 --> 00:16:58,640 Speaker 1: you were serious, and I I went and got you 268 00:16:58,680 --> 00:17:03,960 Speaker 1: included retroactively. Yes, yes, I remember that. Yeah, And I 269 00:17:04,000 --> 00:17:07,560 Speaker 1: also know you flew you flew to Atlanta just to 270 00:17:07,600 --> 00:17:09,520 Speaker 1: speak in our conference. You you you know, just it 271 00:17:09,560 --> 00:17:11,320 Speaker 1: comes to at the whole Global Forum. You flew in 272 00:17:11,440 --> 00:17:14,040 Speaker 1: and flew out right other that. Yeah, And I remember 273 00:17:14,040 --> 00:17:17,399 Speaker 1: that was the first conference that I spoke at. What 274 00:17:17,560 --> 00:17:22,320 Speaker 1: that wasn't virtual and like two years or so, and uh, 275 00:17:22,480 --> 00:17:24,560 Speaker 1: I had another meeting back in New York City, but 276 00:17:24,600 --> 00:17:26,359 Speaker 1: I felt it was so important to go do this. 277 00:17:26,440 --> 00:17:31,320 Speaker 1: But I was gonna talk about your your distinction between 278 00:17:31,560 --> 00:17:34,080 Speaker 1: you know, right left in the middle, because I think 279 00:17:34,080 --> 00:17:37,159 Speaker 1: there's a great quote by Yates, you know, one of 280 00:17:37,240 --> 00:17:41,080 Speaker 1: his you know, the Falconer, where he says, like the 281 00:17:41,119 --> 00:17:45,520 Speaker 1: worst of us are filled with a passionate intensity. And that's, 282 00:17:45,680 --> 00:17:48,159 Speaker 1: you know, to the point you were you were saying, 283 00:17:48,200 --> 00:17:50,479 Speaker 1: like those who are on the far right and far 284 00:17:50,600 --> 00:17:57,000 Speaker 1: left with social networks, have this ability to really magnify 285 00:17:57,520 --> 00:18:01,960 Speaker 1: the voice, and so many people are are scared to 286 00:18:02,119 --> 00:18:04,399 Speaker 1: lend their voice. And by the way I understand it, 287 00:18:04,560 --> 00:18:07,280 Speaker 1: I fully understand it because as you and I have 288 00:18:07,400 --> 00:18:12,639 Speaker 1: discussed some of the decisions that we've made it PayPal, 289 00:18:13,320 --> 00:18:17,760 Speaker 1: whether it be withdrawing from North Carolina because of the 290 00:18:17,800 --> 00:18:21,960 Speaker 1: house built to the bathroom bill. Um, you know result, 291 00:18:22,600 --> 00:18:25,280 Speaker 1: can you tell the audience with then what that was 292 00:18:25,320 --> 00:18:29,560 Speaker 1: by the winners group? Yeah, yeah, the house built too 293 00:18:30,840 --> 00:18:34,159 Speaker 1: and our reading of it kind of allowed for the 294 00:18:34,240 --> 00:18:39,640 Speaker 1: potential discrimination against someone for their sexual orientation or sexual identity. 295 00:18:39,960 --> 00:18:44,399 Speaker 1: And we were just about to um go into North 296 00:18:44,440 --> 00:18:49,720 Speaker 1: Carolina put in place a six office there. We had 297 00:18:49,720 --> 00:18:53,640 Speaker 1: had a big news conference with the governor and once 298 00:18:53,680 --> 00:18:56,400 Speaker 1: they passed that bill, I was like, there's no way 299 00:18:56,640 --> 00:19:01,879 Speaker 1: that we're going forward with. This is anethema to our values, um, 300 00:19:01,920 --> 00:19:06,119 Speaker 1: and we pulled out. Uh. It resulted in you know, 301 00:19:06,320 --> 00:19:08,919 Speaker 1: front page of the New York Times was very lonely 302 00:19:08,920 --> 00:19:13,600 Speaker 1: for a while. It resulted in death threats against me. 303 00:19:13,840 --> 00:19:17,040 Speaker 1: For uh, for quite a while. I couldn't even go 304 00:19:17,040 --> 00:19:21,160 Speaker 1: into a bathroom without people security people searching the stalls 305 00:19:21,200 --> 00:19:24,959 Speaker 1: to be sure nobody was there waiting, um, you know, 306 00:19:25,119 --> 00:19:33,240 Speaker 1: to do some harm. And so taking stands usually involves 307 00:19:33,359 --> 00:19:37,000 Speaker 1: some degree of courage, you know, whatever it may be, 308 00:19:37,000 --> 00:19:42,679 Speaker 1: because they're gonna be people throwing rocks that you or 309 00:19:42,800 --> 00:19:47,960 Speaker 1: at least verbal rocks that you, um almost no matter 310 00:19:48,000 --> 00:19:52,880 Speaker 1: what you do, Like we take down hundreds of sites 311 00:19:53,560 --> 00:19:57,640 Speaker 1: from using PayPal or vemmo to raise money because they 312 00:19:57,680 --> 00:20:04,400 Speaker 1: advocate either violence, racial intolerance, or hatred. That's not an 313 00:20:04,440 --> 00:20:07,760 Speaker 1: easy thing to do to police your own platform, to 314 00:20:07,800 --> 00:20:10,160 Speaker 1: go and do that because a couple of things. First 315 00:20:10,160 --> 00:20:15,840 Speaker 1: of all, many of the hatred is UM. It's in code. 316 00:20:16,560 --> 00:20:21,760 Speaker 1: So if somebody sends you John, you know eight cents 317 00:20:22,400 --> 00:20:27,680 Speaker 1: in Vemo, eight is the eighth letter of the alphabet 318 00:20:27,760 --> 00:20:31,080 Speaker 1: is hight. Eight is h H which is Heil Hitler. 319 00:20:31,680 --> 00:20:36,640 Speaker 1: So it's typically white supremacis doing that UM. And so 320 00:20:36,680 --> 00:20:39,600 Speaker 1: you need to know codes to be able to understand 321 00:20:40,200 --> 00:20:43,200 Speaker 1: kind of gout to pull down. It's not straightforward. And 322 00:20:43,280 --> 00:20:49,560 Speaker 1: also nobody teaches you in college or advanced graduate school 323 00:20:50,400 --> 00:20:56,480 Speaker 1: where does hatred begin and where does free speech end? Right? 324 00:20:56,680 --> 00:20:59,320 Speaker 1: The only thing they say is you can't yell fire 325 00:21:00,240 --> 00:21:03,879 Speaker 1: in a crowded theater. You know, that's the example everybody uses. 326 00:21:04,280 --> 00:21:08,600 Speaker 1: But but like you know, where does somebody's right to 327 00:21:09,119 --> 00:21:12,639 Speaker 1: have their own opinion on something crossover into hatred? And 328 00:21:12,720 --> 00:21:16,280 Speaker 1: you have to make a values based decision on that. 329 00:21:16,880 --> 00:21:21,600 Speaker 1: But I think just because it's difficult doesn't mean that 330 00:21:21,640 --> 00:21:26,280 Speaker 1: we don't have the responsibility to try and reduce the 331 00:21:26,359 --> 00:21:30,280 Speaker 1: rhetoric of hatred and violence in our society. And every 332 00:21:30,320 --> 00:21:34,879 Speaker 1: time we take down a platform or take down a site, 333 00:21:35,680 --> 00:21:39,960 Speaker 1: it can result in a ton of of hate email 334 00:21:40,040 --> 00:21:46,080 Speaker 1: as well as Uh, you know, sometimes more physical threats. Um, 335 00:21:46,119 --> 00:21:48,800 Speaker 1: but that's an obligation that we have, you know. And 336 00:21:48,800 --> 00:21:53,440 Speaker 1: and there's countless examples of that, which is why it's 337 00:21:53,480 --> 00:21:59,200 Speaker 1: hard sometimes in the middle to stand up. But I think, um, 338 00:21:59,240 --> 00:22:03,040 Speaker 1: you know, we may not be able to finish the job, 339 00:22:03,240 --> 00:22:06,880 Speaker 1: you or I or others who who try so hard, 340 00:22:07,280 --> 00:22:10,840 Speaker 1: but that does not excuse us from being in the faith. 341 00:22:12,600 --> 00:22:14,439 Speaker 1: And and to that point, and this adfight has been 342 00:22:14,440 --> 00:22:17,480 Speaker 1: going on a while. We'll come back to Europe, which 343 00:22:17,480 --> 00:22:21,040 Speaker 1: you did undergird your employees here in a minute, But 344 00:22:21,280 --> 00:22:23,960 Speaker 1: advice has been going on for a while. Uh. It 345 00:22:24,000 --> 00:22:26,240 Speaker 1: goes back to the civil rights movement. In the most 346 00:22:26,480 --> 00:22:29,560 Speaker 1: recent iteration. Uh, we're in what I call today the 347 00:22:29,600 --> 00:22:32,280 Speaker 1: Third reconstruction. People can go online and read what I 348 00:22:32,280 --> 00:22:35,359 Speaker 1: have to say about the third reconstruction now, which is 349 00:22:35,440 --> 00:22:39,080 Speaker 1: social justice through an economic lens um moving in the 350 00:22:39,200 --> 00:22:42,359 Speaker 1: business suites, not the mean streets. But in the sixties, 351 00:22:42,800 --> 00:22:46,840 Speaker 1: Dr King would and Andrew Young, who turns ninety this weekend, 352 00:22:46,880 --> 00:22:50,200 Speaker 1: by the way, they would march in the South, shut 353 00:22:50,240 --> 00:22:53,200 Speaker 1: down the economy of towns for whom the majority of 354 00:22:53,240 --> 00:22:56,800 Speaker 1: the population was black. Typically those customers wouldn't go into 355 00:22:56,800 --> 00:23:01,080 Speaker 1: stores there, uh, and they not called effect was the 356 00:23:01,160 --> 00:23:04,040 Speaker 1: private sector of a few weeks, feeling the pinch had 357 00:23:04,040 --> 00:23:07,359 Speaker 1: to make a choice between the governor's values or the 358 00:23:07,400 --> 00:23:12,600 Speaker 1: mayor's values, or their economic prosperity, and that they would 359 00:23:12,600 --> 00:23:16,280 Speaker 1: meet with Andrew Young quietly behind closed doors so it's 360 00:23:16,280 --> 00:23:20,639 Speaker 1: not to embarrass anybody. And almost time Dan the business 361 00:23:20,680 --> 00:23:23,760 Speaker 1: leaders kind of deal what we're happy to take down 362 00:23:23,760 --> 00:23:28,960 Speaker 1: the whites only signs stop picking our businesses, we'll employ people. 363 00:23:29,359 --> 00:23:33,119 Speaker 1: We we are with you, and that then forced the 364 00:23:33,160 --> 00:23:36,960 Speaker 1: government leaders to change their tomb. It was a private 365 00:23:36,960 --> 00:23:40,639 Speaker 1: sector that integrated it South. Now at some pain to 366 00:23:40,680 --> 00:23:43,200 Speaker 1: the private sectors. They had death threats and so as 367 00:23:43,359 --> 00:23:46,399 Speaker 1: so as you were talking about what happened to you, 368 00:23:46,560 --> 00:23:50,480 Speaker 1: it reminded me HARKing back to what happened the leaders 369 00:23:50,480 --> 00:23:53,600 Speaker 1: in the n So God bless you. So I'm now 370 00:23:53,680 --> 00:23:58,600 Speaker 1: forced almost to tell there's the story because I need 371 00:23:58,600 --> 00:24:01,040 Speaker 1: people to understand who you are. I've said this in 372 00:24:01,119 --> 00:24:04,959 Speaker 1: a private, closed environment, but I'm not gonna embarrass you 373 00:24:04,960 --> 00:24:10,159 Speaker 1: too badly. But we almost in our first meeting. Um. 374 00:24:10,280 --> 00:24:12,560 Speaker 1: And this is why when you know, when people tell 375 00:24:12,600 --> 00:24:16,600 Speaker 1: me when they're looking at payment services and payment platforms. 376 00:24:16,640 --> 00:24:18,480 Speaker 1: I will hear all the time. Oh, I want to 377 00:24:18,480 --> 00:24:21,760 Speaker 1: do business with PayPal, their company with the purpose. They 378 00:24:21,760 --> 00:24:24,600 Speaker 1: mean what they say, They're not just about making money. Um. 379 00:24:24,640 --> 00:24:26,840 Speaker 1: And if I have a choice of doing using several 380 00:24:26,880 --> 00:24:29,600 Speaker 1: during platforms and I see Papal, I always choose you. 381 00:24:29,800 --> 00:24:32,359 Speaker 1: My my Rachel office hooked, my chief of staffs hooked 382 00:24:32,400 --> 00:24:35,040 Speaker 1: on PayPal because we know your values. Okay, So I'm 383 00:24:35,040 --> 00:24:38,080 Speaker 1: with you the first time we really had a real conversation. Yeah, 384 00:24:39,200 --> 00:24:43,720 Speaker 1: and you said, I want to I'm thinking about giving 385 00:24:44,400 --> 00:24:46,639 Speaker 1: a big it's a big amount of money, uh to 386 00:24:47,240 --> 00:24:50,720 Speaker 1: my employees into the community. And I said, don't do it. 387 00:24:51,920 --> 00:24:54,480 Speaker 1: And and then you must you I think you your 388 00:24:54,520 --> 00:24:59,560 Speaker 1: heads spun on your on your pretty shocked. Yeah yeah uh. 389 00:24:59,600 --> 00:25:01,320 Speaker 1: And there was a lot of it was a lot 390 00:25:01,320 --> 00:25:03,639 Speaker 1: of money. There was a lot of money. Yeah. And 391 00:25:03,680 --> 00:25:07,600 Speaker 1: I was really serious about how can I personally make 392 00:25:07,640 --> 00:25:10,719 Speaker 1: an impact? And this is when somebody else's money, this 393 00:25:10,800 --> 00:25:13,880 Speaker 1: was his. And I said, don't be sending me haymail 394 00:25:13,920 --> 00:25:15,480 Speaker 1: now because I told me how to do it. I said, 395 00:25:15,480 --> 00:25:17,760 Speaker 1: listen to the whole story now. I said, Dan, don't 396 00:25:17,760 --> 00:25:21,199 Speaker 1: do it. Somebody knocks you off, you get you, you 397 00:25:21,280 --> 00:25:24,080 Speaker 1: quit you can get fired. You know whatever you know 398 00:25:24,119 --> 00:25:26,800 Speaker 1: you decided to go to on long term vacation. The 399 00:25:26,880 --> 00:25:30,159 Speaker 1: next CEO is not gonna have those values. Uh. I 400 00:25:30,280 --> 00:25:31,800 Speaker 1: never heard a CV on my life. I know a 401 00:25:31,840 --> 00:25:33,760 Speaker 1: budget that said I'm gonna write a check out of 402 00:25:33,760 --> 00:25:36,439 Speaker 1: my own pocketbook fifty million dollars um. And this was 403 00:25:36,680 --> 00:25:44,280 Speaker 1: before George Floyd. As I recall, yes, and and and 404 00:25:44,760 --> 00:25:47,760 Speaker 1: I said, don't do it because it's not sustainable, and 405 00:25:47,760 --> 00:25:49,720 Speaker 1: and you're gonna give people a hand out, but maybe 406 00:25:49,720 --> 00:25:52,399 Speaker 1: not a hand up. Let's tie it to something that's larger, 407 00:25:52,920 --> 00:25:55,960 Speaker 1: and let's tie it to the company. And Uh, I 408 00:25:55,960 --> 00:25:57,800 Speaker 1: didn't give you a number. I just said, you can 409 00:25:57,840 --> 00:26:01,000 Speaker 1: do multiple more of this more Santa Believe is embedded 410 00:26:01,040 --> 00:26:03,240 Speaker 1: as part of the business plan into the business case 411 00:26:04,000 --> 00:26:07,560 Speaker 1: for diversity, inclusion, fairness and opportunity. And you went back. 412 00:26:08,200 --> 00:26:10,440 Speaker 1: I figured you'd write me off and say that's the 413 00:26:10,480 --> 00:26:12,440 Speaker 1: last time I talk to that bozo. And you went 414 00:26:12,520 --> 00:26:17,720 Speaker 1: back to next thing. I hear, Dan, you're announcing a 415 00:26:18,000 --> 00:26:24,200 Speaker 1: five hundred million dollar plus commitment to your employees into 416 00:26:24,280 --> 00:26:26,359 Speaker 1: the communities. You start telling the audience of about what 417 00:26:26,840 --> 00:26:30,240 Speaker 1: what you did, which was fantastic and creating great texture 418 00:26:30,640 --> 00:26:34,080 Speaker 1: and commitment amongst your team members too. Yeah. So there 419 00:26:34,119 --> 00:26:40,359 Speaker 1: are two things John, that we did. One um is 420 00:26:41,520 --> 00:26:45,280 Speaker 1: I surveyed all of my employees to find out how 421 00:26:45,359 --> 00:26:48,879 Speaker 1: many of them were struggling to make ends me. The 422 00:26:49,000 --> 00:26:51,879 Speaker 1: truth of the matter is, John, I thought that survey 423 00:26:52,080 --> 00:26:56,040 Speaker 1: was going to come back quite favorably in terms of 424 00:26:57,280 --> 00:27:04,040 Speaker 1: fairness because PayPal pays always at or above market rates M. 425 00:27:04,680 --> 00:27:06,200 Speaker 1: And this is where the first time where I was 426 00:27:06,280 --> 00:27:09,959 Speaker 1: kind of like, wait, capitalism is not working. Markets are 427 00:27:10,119 --> 00:27:16,200 Speaker 1: not working for a large part of our population. Like 428 00:27:16,359 --> 00:27:19,200 Speaker 1: all of my entry level employees, all my call center 429 00:27:19,280 --> 00:27:22,760 Speaker 1: employees said they were struggling to make ends me at 430 00:27:22,800 --> 00:27:27,720 Speaker 1: the end of the month. Let's call it the people 431 00:27:27,760 --> 00:27:31,639 Speaker 1: inside paper. And and then I said, okay, well, how 432 00:27:31,680 --> 00:27:35,040 Speaker 1: do we measure it right? Because people are like up 433 00:27:35,119 --> 00:27:37,600 Speaker 1: your minimum wage and we really don't do minimum wage 434 00:27:37,640 --> 00:27:40,159 Speaker 1: per saying, And I was like, why don't we measure 435 00:27:40,160 --> 00:27:43,639 Speaker 1: it scientifically? Like let's look at like how much money 436 00:27:44,560 --> 00:27:48,520 Speaker 1: does somebody have after they pay their taxes and there 437 00:27:48,560 --> 00:27:51,119 Speaker 1: are essential living expenses, how much money they have to 438 00:27:51,200 --> 00:27:55,240 Speaker 1: save to buy textbooks for their kids, to take somebody 439 00:27:55,320 --> 00:27:58,639 Speaker 1: out once once a month to save up for an 440 00:27:58,680 --> 00:28:02,879 Speaker 1: emergency that they may have. And what we found out 441 00:28:03,000 --> 00:28:06,560 Speaker 1: is that the net disposable income of a large part 442 00:28:06,680 --> 00:28:13,800 Speaker 1: of papals population was between four and six and so 443 00:28:13,920 --> 00:28:16,359 Speaker 1: it was no wonder they were struggling. And we worked 444 00:28:16,400 --> 00:28:20,560 Speaker 1: with academia, we worked with some nonprofits who said, basically, 445 00:28:20,800 --> 00:28:25,000 Speaker 1: the minimum somebody needs to feel financially healthy and secure 446 00:28:26,000 --> 00:28:30,800 Speaker 1: is twenty n d I. So that is a huge 447 00:28:30,800 --> 00:28:35,399 Speaker 1: amount from the ACE net disposable like how much income 448 00:28:35,480 --> 00:28:38,280 Speaker 1: do you have as an individual after you pay your 449 00:28:38,360 --> 00:28:41,280 Speaker 1: taxes and your essential living expenses, what do you have 450 00:28:41,440 --> 00:28:46,440 Speaker 1: left over? So we then came up with a program 451 00:28:46,920 --> 00:28:51,480 Speaker 1: to take the NDI of every Papal employee from four 452 00:28:51,560 --> 00:28:59,800 Speaker 1: to six to a minimum of and we slashed the 453 00:29:00,040 --> 00:29:05,280 Speaker 1: costs of healthcare benefits by sixty seven percent UM, so 454 00:29:05,440 --> 00:29:08,400 Speaker 1: people didn't have to choose between healthcare and food on 455 00:29:08,480 --> 00:29:12,640 Speaker 1: the table. We raised wages where that was necessary in 456 00:29:12,720 --> 00:29:15,600 Speaker 1: each of the communities, and we looked at the community 457 00:29:15,680 --> 00:29:20,240 Speaker 1: by community because nd I changes depending on where you live. 458 00:29:21,040 --> 00:29:24,800 Speaker 1: UM and UM. We gave every single person inside PayPal 459 00:29:25,840 --> 00:29:29,640 Speaker 1: um restricted shares of the company so they could uh 460 00:29:30,320 --> 00:29:35,240 Speaker 1: enjoying the success and feel fully no content invested in 461 00:29:35,360 --> 00:29:38,600 Speaker 1: the success of the company, and then we wrapped all 462 00:29:38,680 --> 00:29:42,320 Speaker 1: of that, John, into a financial education program. Financial literacy. 463 00:29:42,680 --> 00:29:44,360 Speaker 1: What does it mean when you have savings? What does 464 00:29:44,360 --> 00:29:46,200 Speaker 1: it mean when you have equity? You know, how do 465 00:29:46,320 --> 00:29:50,400 Speaker 1: you think about that? And today, John, we're at eighteen 466 00:29:50,560 --> 00:29:54,480 Speaker 1: percent nd I is the lowest level. We still have 467 00:29:54,560 --> 00:29:56,200 Speaker 1: a little ways to go to get to that twenty, 468 00:29:56,280 --> 00:29:59,520 Speaker 1: but we will get to that twenty. To your point, John, 469 00:30:00,440 --> 00:30:02,640 Speaker 1: the difference between what I was going to do and 470 00:30:02,760 --> 00:30:07,160 Speaker 1: what we did systemically, I mean, that's just night and 471 00:30:07,440 --> 00:30:11,520 Speaker 1: day difference for employees. And then the second thing you 472 00:30:11,640 --> 00:30:15,240 Speaker 1: mentioned post the death of George Floyd, when there was 473 00:30:15,320 --> 00:30:22,840 Speaker 1: this outpouring of emotion and anger and frustration, um that 474 00:30:23,120 --> 00:30:27,720 Speaker 1: just swept through our country. I was going to basically 475 00:30:27,800 --> 00:30:29,680 Speaker 1: do what a lot of other companies were doing, which 476 00:30:29,800 --> 00:30:33,520 Speaker 1: is give a couple of million dollars to very well 477 00:30:33,680 --> 00:30:39,560 Speaker 1: deserved and hard working UH nonprofits NGOs who were right 478 00:30:39,680 --> 00:30:43,720 Speaker 1: on the ground. And I spoke to you, I spoke 479 00:30:43,800 --> 00:30:46,280 Speaker 1: to Reverend Barber, I spoke to Darren, I spoke to 480 00:30:46,360 --> 00:30:50,120 Speaker 1: a number of different leaders in the black community, and 481 00:30:50,240 --> 00:30:54,360 Speaker 1: I remember one of them saying to me, Dan, this 482 00:30:54,760 --> 00:31:01,040 Speaker 1: needs to be a moment over time or a movement 483 00:31:01,280 --> 00:31:05,320 Speaker 1: over time, and not a moment in time. So we 484 00:31:05,440 --> 00:31:08,560 Speaker 1: need to think about this on a longer term basis. 485 00:31:09,320 --> 00:31:11,800 Speaker 1: And if we're thinking about things like reducing the racial 486 00:31:11,880 --> 00:31:15,280 Speaker 1: wealth gap, two or three million dollars here there isn't 487 00:31:15,280 --> 00:31:17,600 Speaker 1: gonna do it. And so we came up and said 488 00:31:18,560 --> 00:31:22,280 Speaker 1: we're going to commit five hundred and thirty five million 489 00:31:22,440 --> 00:31:27,120 Speaker 1: dollars to do our part to reduce the racial wealth gap. 490 00:31:27,360 --> 00:31:31,200 Speaker 1: And John, we know we didn't just say it. Now 491 00:31:31,360 --> 00:31:35,680 Speaker 1: committed all of that money UM in a number of 492 00:31:35,800 --> 00:31:37,840 Speaker 1: different areas. We can get into it if it's helpful, 493 00:31:38,400 --> 00:31:46,560 Speaker 1: but to really show our commitment to um davocating for 494 00:31:46,720 --> 00:31:50,840 Speaker 1: justice in our society. And this is what I call justice, 495 00:31:50,920 --> 00:31:56,960 Speaker 1: not just us. Yeah, yeah, it was real money. And 496 00:31:57,240 --> 00:31:59,880 Speaker 1: he didn't say five un a million dollars and then 497 00:32:00,240 --> 00:32:04,000 Speaker 1: hype bracket and say pay so's or these days rubles 498 00:32:04,520 --> 00:32:07,200 Speaker 1: or don't know this is this is u S currency. 499 00:32:07,360 --> 00:32:11,680 Speaker 1: Five plus million dollars for the reinvestment, not a giveaway program, 500 00:32:12,000 --> 00:32:17,760 Speaker 1: a reinvestment into his greatest asset, his people and the 501 00:32:17,880 --> 00:32:21,880 Speaker 1: communities that they serve. Because as he does more for 502 00:32:21,960 --> 00:32:24,240 Speaker 1: them that they get are able to reinvest and do 503 00:32:24,400 --> 00:32:27,160 Speaker 1: more uh and give back more for the company. And 504 00:32:27,240 --> 00:32:31,800 Speaker 1: we've seen companies that do this see their performance over time, 505 00:32:32,400 --> 00:32:36,880 Speaker 1: increase in their brand equity, become more resilient. There are 506 00:32:36,960 --> 00:32:40,960 Speaker 1: many companies who are doing incredibly well, and I would 507 00:32:41,000 --> 00:32:44,280 Speaker 1: not have their CEOs on my show. UM. I don't 508 00:32:44,280 --> 00:32:49,120 Speaker 1: want to give them free attention or advertising for what 509 00:32:49,240 --> 00:32:53,960 Speaker 1: they do. I want to leaders like you and Tony 510 00:32:54,040 --> 00:33:00,520 Speaker 1: Wrestler and Ed Bastion Delta and John Donahoe, the of Nike, 511 00:33:01,080 --> 00:33:04,440 Speaker 1: and you know these folks and women Stephanie Rue me 512 00:33:04,480 --> 00:33:07,120 Speaker 1: there's a bunch of women I meant Sarah Frock who 513 00:33:09,240 --> 00:33:12,080 Speaker 1: who know that you can do well and do good 514 00:33:12,160 --> 00:33:15,160 Speaker 1: to And the premise of doing well and somebody else 515 00:33:15,560 --> 00:33:20,360 Speaker 1: winning and somebody else losing is a lie. Yeah. I think, 516 00:33:20,560 --> 00:33:30,920 Speaker 1: um that often people miss construe that profits and purpose 517 00:33:32,200 --> 00:33:35,320 Speaker 1: work against each other. They don't. I think they are 518 00:33:36,560 --> 00:33:39,720 Speaker 1: firmly linked together. I'll tell you why I feel that 519 00:33:39,960 --> 00:33:46,240 Speaker 1: so strongly. I think that the only sustainable competitive advantage 520 00:33:46,280 --> 00:33:52,360 Speaker 1: of a company is the talent inside that company, their 521 00:33:52,600 --> 00:33:56,360 Speaker 1: passion for what they're doing um, and their degree of 522 00:33:56,440 --> 00:34:00,800 Speaker 1: commitment UM. And so you want the best people. The 523 00:34:00,880 --> 00:34:04,280 Speaker 1: best people work at places that take care of them, 524 00:34:04,960 --> 00:34:08,239 Speaker 1: that have values that resonate with them, that have a 525 00:34:08,400 --> 00:34:12,360 Speaker 1: mission that inspires them because we work too hard. We 526 00:34:12,480 --> 00:34:16,239 Speaker 1: spend four hours a day working, you know, and it's 527 00:34:16,320 --> 00:34:20,880 Speaker 1: just it's NonStop and you need to be able to 528 00:34:21,000 --> 00:34:27,360 Speaker 1: get up every morning and believe and go that extra 529 00:34:27,520 --> 00:34:30,080 Speaker 1: step all the time. That's why I wanted to make 530 00:34:30,280 --> 00:34:35,759 Speaker 1: every boy inside PayPal a shareholder, because they know that 531 00:34:35,960 --> 00:34:41,840 Speaker 1: everything they do matters, every customer interaction they have matters. 532 00:34:42,480 --> 00:34:46,560 Speaker 1: And so I think, um, you show me two companies, 533 00:34:48,840 --> 00:34:53,000 Speaker 1: one that really takes care of their employees as passion 534 00:34:53,080 --> 00:34:56,920 Speaker 1: and engage boys, and one that doesn't but has this 535 00:34:57,080 --> 00:34:59,880 Speaker 1: great strategy. And I'm gonna bet on the one that 536 00:35:00,040 --> 00:35:04,200 Speaker 1: as the passion engaged employees anytime. And um, and so 537 00:35:04,840 --> 00:35:09,040 Speaker 1: you know, I don't think these things go uh are 538 00:35:09,120 --> 00:35:12,279 Speaker 1: in conflict. And to your point, the brand and the 539 00:35:12,360 --> 00:35:17,880 Speaker 1: brand ethos of a carrying inclusive company is something that 540 00:35:18,000 --> 00:35:23,520 Speaker 1: I think resonates to the overwhelming majority of people. Yeah, 541 00:35:23,560 --> 00:35:25,879 Speaker 1: and they want to come. Young people want to come. 542 00:35:25,960 --> 00:35:27,680 Speaker 1: We'll all p while. They want to come work for 543 00:35:27,719 --> 00:35:32,040 Speaker 1: a company that is purpose. Yeah, it's not not just 544 00:35:32,320 --> 00:35:37,399 Speaker 1: making a profit. And look, there's been uh with what's 545 00:35:37,440 --> 00:35:40,360 Speaker 1: going on post pant and the pivot from the pandemic, 546 00:35:40,480 --> 00:35:43,560 Speaker 1: and as a feder reserve has threatened to raise interest 547 00:35:43,680 --> 00:35:47,359 Speaker 1: rates and you know all the disruption that happened, uh 548 00:35:47,480 --> 00:35:52,000 Speaker 1: coming in You've had a whole slew of tech companies 549 00:35:52,080 --> 00:35:54,759 Speaker 1: that have taken a whapon. I mean, I can't mention 550 00:35:54,840 --> 00:35:56,920 Speaker 1: the name, but it's one huge company Canada that I 551 00:35:57,080 --> 00:36:00,239 Speaker 1: partner with that you know is their stock with asked 552 00:36:00,280 --> 00:36:03,200 Speaker 1: in a half. Uh. Now they had a huge run up. Uh, 553 00:36:03,280 --> 00:36:06,600 Speaker 1: they'll be fine. But the whole the whole group took 554 00:36:06,600 --> 00:36:10,520 Speaker 1: a whipping. But the ones, the companies that are resilient 555 00:36:11,640 --> 00:36:14,440 Speaker 1: are the companies that had this purpose leaned into them. 556 00:36:15,239 --> 00:36:18,400 Speaker 1: And you're gonna see a bounce back. Well, first of all, 557 00:36:18,440 --> 00:36:21,680 Speaker 1: you've seen the floor and now you're seeing a bounce back. Um, 558 00:36:22,120 --> 00:36:27,200 Speaker 1: and people defending those brands. And I know for a 559 00:36:27,239 --> 00:36:30,359 Speaker 1: fact you're one of those brands that will emerge better 560 00:36:30,440 --> 00:36:31,800 Speaker 1: than you went into it. Now, I'm gonna say for 561 00:36:31,840 --> 00:36:34,160 Speaker 1: the audience, and I gotta be careful to say this. 562 00:36:34,600 --> 00:36:36,000 Speaker 1: I'm not on his board. I'm not on this, but 563 00:36:36,080 --> 00:36:38,680 Speaker 1: I'm not I bet you know I've got no interest. 564 00:36:39,000 --> 00:36:41,600 Speaker 1: I don't know nothing other than what you read a newspaper, 565 00:36:41,800 --> 00:36:49,400 Speaker 1: in my opinion. But I know that where that stock 566 00:36:49,560 --> 00:36:53,839 Speaker 1: value was, and and and and and I saw him 567 00:36:53,960 --> 00:36:57,200 Speaker 1: running this thing up and build something great before it 568 00:36:57,239 --> 00:37:00,440 Speaker 1: became in vogue to do the right thing. And and 569 00:37:00,560 --> 00:37:05,240 Speaker 1: I see another run up coming, um with the company 570 00:37:05,280 --> 00:37:08,200 Speaker 1: that Dan runs. And so everybody you're taking the information 571 00:37:08,239 --> 00:37:11,279 Speaker 1: for which do it with him as you will. That's 572 00:37:11,280 --> 00:37:17,480 Speaker 1: just my my opinion. Um. Then you must get tired, um, 573 00:37:18,480 --> 00:37:22,759 Speaker 1: because you can't take a break. And now I'm saying this, 574 00:37:22,840 --> 00:37:26,399 Speaker 1: but I'm really asking a question. UM. I gotta wake 575 00:37:26,440 --> 00:37:29,480 Speaker 1: up every day asking is the work I'm doing as 576 00:37:29,520 --> 00:37:32,520 Speaker 1: a parallel analogy, here is the work I'm doing relevant? 577 00:37:32,800 --> 00:37:36,239 Speaker 1: I have to ask myself that question, um. And I 578 00:37:36,320 --> 00:37:39,040 Speaker 1: gotta tie the work I'm doing on social justice into 579 00:37:39,080 --> 00:37:42,360 Speaker 1: the news cycle into what the president United States and 580 00:37:42,400 --> 00:37:45,160 Speaker 1: trade sectary is focusing on, because nobody wakes up saying 581 00:37:45,200 --> 00:37:49,400 Speaker 1: how do I help help poor people? Unfortunately, the urgent 582 00:37:49,440 --> 00:37:52,960 Speaker 1: crowds out the important right, So I gotta tie my caboose. 583 00:37:53,920 --> 00:37:56,600 Speaker 1: I can't take it personal time, my caboost, even though 584 00:37:56,600 --> 00:37:59,200 Speaker 1: I think I'm doing noble work to the business case 585 00:38:00,880 --> 00:38:05,080 Speaker 1: of whatever is going on and that's a daily process 586 00:38:05,120 --> 00:38:09,400 Speaker 1: of reindition. After what Dr King won the Nobel Peace Prize, 587 00:38:10,160 --> 00:38:12,680 Speaker 1: people called him not Martin Loser King, Martin Luther Coon 588 00:38:12,680 --> 00:38:14,800 Speaker 1: and Uncle Toms sell out him. He's of his friends talking. 589 00:38:15,680 --> 00:38:18,000 Speaker 1: He had to constantly and not sooner that Heeop was 590 00:38:18,040 --> 00:38:20,160 Speaker 1: saying he's irrelevant. I mean, it's unbelievable because we all 591 00:38:20,200 --> 00:38:23,960 Speaker 1: celebrating the day is this icon? Does it get exhausting 592 00:38:24,080 --> 00:38:27,560 Speaker 1: one having to constantly mind the store and we and 593 00:38:27,760 --> 00:38:31,320 Speaker 1: and how often do you have to reset the software? 594 00:38:31,680 --> 00:38:33,759 Speaker 1: Not that I mean it literally, Yeah, I mean to 595 00:38:34,040 --> 00:38:37,680 Speaker 1: reset the mental sort of strategy. How many times and 596 00:38:37,800 --> 00:38:41,080 Speaker 1: I don't know five years have you had to reimagine 597 00:38:41,280 --> 00:38:44,880 Speaker 1: and the strategy and the in the business software for 598 00:38:45,040 --> 00:38:51,600 Speaker 1: the company? Yeah? Well, first of all, um, right, I 599 00:38:51,640 --> 00:38:57,239 Speaker 1: mean it is a um you know, I'm not sure 600 00:38:57,280 --> 00:38:59,600 Speaker 1: we'd call it by seven, but it's it's a lot 601 00:38:59,640 --> 00:39:02,239 Speaker 1: of our is in the day, in the in the 602 00:39:02,400 --> 00:39:06,480 Speaker 1: evening for sure. Um. You know, I have done martial 603 00:39:06,600 --> 00:39:12,800 Speaker 1: arts for a long time, um and um. And you 604 00:39:12,880 --> 00:39:17,680 Speaker 1: know most people associate martial arts with the physical and fighting, 605 00:39:17,840 --> 00:39:20,640 Speaker 1: and obviously that's a huge part of it, but the 606 00:39:20,760 --> 00:39:24,200 Speaker 1: biggest part of it is exactly is how do you 607 00:39:24,280 --> 00:39:28,879 Speaker 1: control what's in your head? Because what you can't ever 608 00:39:29,040 --> 00:39:35,040 Speaker 1: control are things that happen around you. Like things will happen, 609 00:39:35,960 --> 00:39:39,480 Speaker 1: the only thing you can control is how you react 610 00:39:39,800 --> 00:39:43,480 Speaker 1: to them. And um, and there needs to be a 611 00:39:43,680 --> 00:39:50,000 Speaker 1: stillness and a little bit of zen and resilience and 612 00:39:50,360 --> 00:39:57,360 Speaker 1: humility in in. I think any leader of a company, 613 00:39:58,600 --> 00:40:03,080 Speaker 1: none of us, we'll ever have a life or a 614 00:40:03,200 --> 00:40:07,600 Speaker 1: stock price that only goes up into the right Um, 615 00:40:07,920 --> 00:40:11,320 Speaker 1: none of us will um. And if we think that, 616 00:40:11,920 --> 00:40:14,880 Speaker 1: you know, we're we're not really attuned to what happens 617 00:40:14,920 --> 00:40:20,399 Speaker 1: in the world. The real mark of a leader, I think, 618 00:40:20,600 --> 00:40:24,080 Speaker 1: is that when they are hit, do they get back up? 619 00:40:24,160 --> 00:40:26,440 Speaker 1: And how do they reinvent themselves? And that has to 620 00:40:26,520 --> 00:40:30,600 Speaker 1: happen continually. It's happened to you, it's happened to me, 621 00:40:31,320 --> 00:40:33,879 Speaker 1: It's happened to everyone we've met. If we go into 622 00:40:33,960 --> 00:40:38,120 Speaker 1: their life story as well, everyone's been knocked down. And 623 00:40:38,200 --> 00:40:40,600 Speaker 1: it really is the measure of somebody on how they 624 00:40:40,680 --> 00:40:43,440 Speaker 1: get back up. And UM. You know my view on 625 00:40:43,520 --> 00:40:47,480 Speaker 1: this is you know quite is then about it? Um. 626 00:40:47,600 --> 00:40:53,120 Speaker 1: I am extremely competitive, very very focused, very very determined 627 00:40:53,760 --> 00:40:59,160 Speaker 1: and um and very very confident that UM that paper 628 00:40:59,280 --> 00:41:04,399 Speaker 1: will continue Knew to reinvent itself going forward. A very 629 00:41:04,480 --> 00:41:08,080 Speaker 1: strong business. We have a huge customer base, we have 630 00:41:08,239 --> 00:41:14,880 Speaker 1: an incredibly trusted brand. But like everybody, you have to 631 00:41:15,960 --> 00:41:20,160 Speaker 1: not rest on your past laurels, but look ahead and 632 00:41:20,280 --> 00:41:25,759 Speaker 1: continually reinvent yourself UH in a way that it's very 633 00:41:25,760 --> 00:41:29,680 Speaker 1: attuned to what consumers and merchants need. And we have 634 00:41:29,880 --> 00:41:33,239 Speaker 1: some great people inside Papa and UH, and they are 635 00:41:33,440 --> 00:41:36,680 Speaker 1: very focused and very determined as well. And so I've 636 00:41:36,719 --> 00:41:38,880 Speaker 1: got a I have to say I have a ton 637 00:41:38,960 --> 00:41:43,120 Speaker 1: of optimism about the future because we're a company that 638 00:41:43,280 --> 00:41:47,360 Speaker 1: really matters UM and we've got a mission that matters, 639 00:41:48,080 --> 00:41:50,640 Speaker 1: a set of values that matter, and a lot of 640 00:41:50,719 --> 00:41:53,960 Speaker 1: people count on us. That's in is so important that 641 00:41:54,080 --> 00:41:56,719 Speaker 1: you talked about. One of the reason I like you 642 00:41:57,280 --> 00:42:00,200 Speaker 1: is that you're reasonably comfortable in your own skin. YEA 643 00:42:00,960 --> 00:42:02,360 Speaker 1: count the win your own skins. Know what you mean, 644 00:42:02,600 --> 00:42:04,400 Speaker 1: So I know I'm dealing with an authentic person. I 645 00:42:04,440 --> 00:42:06,320 Speaker 1: don't edit when I'm talking to you. I just talked 646 00:42:06,400 --> 00:42:08,719 Speaker 1: to you and we've never talked about this. This is 647 00:42:08,760 --> 00:42:12,520 Speaker 1: just you can't see Dan Dance nodding his head. You 648 00:42:12,560 --> 00:42:15,640 Speaker 1: can't see because it's a podcast. But we never talked 649 00:42:15,640 --> 00:42:17,719 Speaker 1: about this, but we know it. It's a known thing. 650 00:42:17,800 --> 00:42:20,400 Speaker 1: It's like you can just trust each other because you 651 00:42:20,560 --> 00:42:23,600 Speaker 1: know you're talking to somebody who's real, and that is invaluable. 652 00:42:23,719 --> 00:42:26,359 Speaker 1: Let me tell you something, everybody. Dr King once said 653 00:42:26,880 --> 00:42:29,960 Speaker 1: his followers, his the team. I'm sorry if you don't 654 00:42:29,960 --> 00:42:36,279 Speaker 1: if you're not slightly paranoid every day and you don't 655 00:42:36,280 --> 00:42:39,600 Speaker 1: acknowledge that you're a little crazy to think that you 656 00:42:39,680 --> 00:42:43,439 Speaker 1: can change the world in your lifetime for the good 657 00:42:43,719 --> 00:42:46,040 Speaker 1: in spite of what you're seeing around you, you really 658 00:42:46,080 --> 00:42:50,320 Speaker 1: are on stated And that's not a direct quote, but 659 00:42:50,360 --> 00:42:52,120 Speaker 1: it is a it is a compilation, it is a 660 00:42:52,120 --> 00:42:55,720 Speaker 1: summary way and I wake up. I mean, I'm paranoid 661 00:42:55,760 --> 00:42:58,040 Speaker 1: every day a little bit. I'm insecure every day a 662 00:42:58,120 --> 00:43:01,120 Speaker 1: little bit. I'm I'm but it's I use it as 663 00:43:02,400 --> 00:43:04,719 Speaker 1: the iron that sharpens me. And I know you do too. 664 00:43:05,160 --> 00:43:08,120 Speaker 1: But one thing I love and I'm audiences, listen now, 665 00:43:08,520 --> 00:43:12,560 Speaker 1: he is not whatever is going on in his life 666 00:43:12,640 --> 00:43:17,480 Speaker 1: professionally or personally or whatever. He's not distracted or deterred 667 00:43:18,719 --> 00:43:24,720 Speaker 1: from his commitment to social justice for all. Absolutely, that's absolutely, 668 00:43:25,280 --> 00:43:28,319 Speaker 1: by the way, John I to your point, I think, Um, 669 00:43:29,040 --> 00:43:31,800 Speaker 1: you know, I used to get very very nervous before 670 00:43:31,840 --> 00:43:36,760 Speaker 1: I would give a presentation, and it used to impact 671 00:43:36,800 --> 00:43:43,080 Speaker 1: the quality of that presentation. Um, and now I get 672 00:43:43,200 --> 00:43:47,959 Speaker 1: nervous before every single presentation. Still right, that never goes away, 673 00:43:47,960 --> 00:43:51,239 Speaker 1: and people should just like never because But but I 674 00:43:51,520 --> 00:43:55,560 Speaker 1: love that feeling because it's what gives me the energy 675 00:43:56,480 --> 00:44:01,000 Speaker 1: to be, you know, to really come along, uh in 676 00:44:01,080 --> 00:44:04,759 Speaker 1: front of that. If I don't have that nervousness, you know, 677 00:44:04,960 --> 00:44:07,759 Speaker 1: then you don't have that adrenaline that's that's coming through. 678 00:44:07,920 --> 00:44:13,160 Speaker 1: And it's how do you harness very real human nature 679 00:44:13,640 --> 00:44:18,200 Speaker 1: to to kind of excel going forward. It's not to 680 00:44:18,320 --> 00:44:20,800 Speaker 1: say that we don't have the same emotions, it's just 681 00:44:20,960 --> 00:44:24,440 Speaker 1: how do we how do we control our own way 682 00:44:24,480 --> 00:44:29,879 Speaker 1: of thinking about them? Yeah? Yes, responding and not reacting. Yeah, 683 00:44:30,160 --> 00:44:32,279 Speaker 1: where you make an emotional decision is gonna probably be 684 00:44:32,320 --> 00:44:34,879 Speaker 1: the wrong one. You know. Let me just tell you something, Dan, 685 00:44:35,000 --> 00:44:38,200 Speaker 1: I've never had this happen on a podcast of mine before. 686 00:44:39,120 --> 00:44:42,400 Speaker 1: I have just about run out of time, not running 687 00:44:42,400 --> 00:44:44,080 Speaker 1: out of things to talk about, and I don't want 688 00:44:44,080 --> 00:44:47,440 Speaker 1: to in it. We have we we we have such 689 00:44:47,480 --> 00:44:49,800 Speaker 1: a great relationship and report we just ran through this. 690 00:44:50,360 --> 00:44:53,880 Speaker 1: I want to I want you to leave the audience. 691 00:44:54,080 --> 00:44:56,480 Speaker 1: I'm gonna let you spend the next five minutes going 692 00:44:56,480 --> 00:44:58,160 Speaker 1: into whatever direction you want, but I want you to 693 00:44:58,280 --> 00:45:04,239 Speaker 1: leave the audience with some tools. Right there they how 694 00:45:04,320 --> 00:45:06,239 Speaker 1: do they have a little Dan Shulman with them in 695 00:45:06,280 --> 00:45:09,640 Speaker 1: their pocket and their soul in their head with them 696 00:45:09,680 --> 00:45:13,120 Speaker 1: as they go through the journey of trying to get 697 00:45:13,160 --> 00:45:16,560 Speaker 1: a job, of trying to build a personal brain, of 698 00:45:16,719 --> 00:45:19,440 Speaker 1: trying to raise children, of trying to be a good 699 00:45:19,560 --> 00:45:23,040 Speaker 1: rom up, of attempting to started their own business, of 700 00:45:23,160 --> 00:45:24,680 Speaker 1: doing so many people tell them what they can't do, 701 00:45:25,239 --> 00:45:27,719 Speaker 1: of getting knocked down and having to get back up again, 702 00:45:28,360 --> 00:45:32,640 Speaker 1: of of trying to build resiliency to have faith. Uh So, 703 00:45:32,800 --> 00:45:34,480 Speaker 1: a couple of questions and you can answer in a 704 00:45:34,520 --> 00:45:37,160 Speaker 1: way you like, what are your lessons to people for 705 00:45:37,480 --> 00:45:42,480 Speaker 1: building MH and and and that includes building a personal 706 00:45:42,600 --> 00:45:47,120 Speaker 1: DNA perfect? What that personal integrity? What's some what are 707 00:45:47,160 --> 00:45:50,920 Speaker 1: some lessons and takeaways you can give for this audience. 708 00:45:51,239 --> 00:45:56,560 Speaker 1: First of all, trying I think, um, you know, all 709 00:45:56,640 --> 00:46:00,239 Speaker 1: of us are different, and all of us you have 710 00:46:00,320 --> 00:46:05,120 Speaker 1: a different life and have different experiences, and so you 711 00:46:05,200 --> 00:46:10,359 Speaker 1: know my experiences and thoughts may or may not be relevant. Um, 712 00:46:11,200 --> 00:46:13,840 Speaker 1: I'm happy to share what I think. But but I 713 00:46:13,840 --> 00:46:18,960 Speaker 1: I learned way more uh than uh than I can 714 00:46:19,160 --> 00:46:22,360 Speaker 1: give back ever, And I think that is kind of 715 00:46:22,480 --> 00:46:26,080 Speaker 1: probably one of the the best lessons. You know. My 716 00:46:26,280 --> 00:46:31,800 Speaker 1: dad once told me after I was telling him for 717 00:46:31,880 --> 00:46:34,759 Speaker 1: like twenty minutes like what should be and what I 718 00:46:34,920 --> 00:46:38,759 Speaker 1: wanted and everything else, and he said, son, you're born 719 00:46:38,880 --> 00:46:45,479 Speaker 1: with two years one mouth, use them proportionately, and uh yeah. 720 00:46:45,719 --> 00:46:48,120 Speaker 1: And it was such a good lesson for me. I 721 00:46:48,160 --> 00:46:49,920 Speaker 1: don't know where he heard it. He made it upself, 722 00:46:50,000 --> 00:46:51,880 Speaker 1: but it was like one of these things where I 723 00:46:52,000 --> 00:46:56,479 Speaker 1: was like, he's right, the more you listen, the better 724 00:46:56,560 --> 00:46:58,400 Speaker 1: off you are. And by the way, I find this 725 00:46:58,480 --> 00:47:01,640 Speaker 1: all the time, no matter what, Like here's the thing, 726 00:47:01,719 --> 00:47:06,560 Speaker 1: like the second you think you know it all, you're done. 727 00:47:07,040 --> 00:47:09,440 Speaker 1: You are done because you don't know it all. The 728 00:47:09,560 --> 00:47:15,040 Speaker 1: world is changing so quickly. We have to have humility 729 00:47:15,920 --> 00:47:20,520 Speaker 1: and respect for everyone that we meet and listen and 730 00:47:20,840 --> 00:47:24,160 Speaker 1: learn from them. And by the way, sometimes you don't agree, 731 00:47:24,920 --> 00:47:28,120 Speaker 1: but you learn all the time. Even I tell my 732 00:47:28,200 --> 00:47:31,120 Speaker 1: team all the time, I want to I want to 733 00:47:31,200 --> 00:47:33,640 Speaker 1: not be a team because we talk about the weather, 734 00:47:33,960 --> 00:47:36,160 Speaker 1: and agree on it. I want to be a team 735 00:47:36,280 --> 00:47:39,840 Speaker 1: because we talk about the real issues that are really 736 00:47:40,040 --> 00:47:43,680 Speaker 1: hard and we can still be a team afterwards. That's 737 00:47:44,320 --> 00:47:47,399 Speaker 1: that's the key. And there needs to be a real 738 00:47:47,600 --> 00:47:53,239 Speaker 1: sense of of humbleness, of quiet confidence so that you 739 00:47:53,360 --> 00:47:56,120 Speaker 1: don't go into fight or fight mode, but you can 740 00:47:56,239 --> 00:48:01,480 Speaker 1: really listen with with good and tent um. And so 741 00:48:02,239 --> 00:48:07,960 Speaker 1: I think this authenticity, respect, humility, learning to listen, knowing 742 00:48:08,080 --> 00:48:12,480 Speaker 1: that you can always learn so essential for anything I 743 00:48:12,600 --> 00:48:16,399 Speaker 1: think in life. A man, I have never told you this, Dan, 744 00:48:16,719 --> 00:48:19,480 Speaker 1: but and this includes the Super Bowl when I was 745 00:48:19,520 --> 00:48:23,399 Speaker 1: in the UH booth with Roger Goodell and a bunch 746 00:48:23,440 --> 00:48:26,440 Speaker 1: of CEOs. I never told you this. I want you 747 00:48:26,440 --> 00:48:29,040 Speaker 1: to get a big hit. But whenever I mentioned your name, 748 00:48:29,680 --> 00:48:34,800 Speaker 1: people light up about other leaders Uh CEO universally and 749 00:48:34,920 --> 00:48:39,560 Speaker 1: leaders universally all races. Uh. That's I love Dan Shulman. 750 00:48:39,600 --> 00:48:42,440 Speaker 1: I respect Dan Schulman. Oh yeah, Dan, he's he's running 751 00:48:42,440 --> 00:48:44,800 Speaker 1: a great shot. Oh I really, I'd follow him anywhere. 752 00:48:45,200 --> 00:48:49,680 Speaker 1: It's what people say about you when you're not around. Uh, 753 00:48:50,000 --> 00:48:53,360 Speaker 1: that gives you some indication, uh that you're on the 754 00:48:53,440 --> 00:48:57,160 Speaker 1: right path. And it's very kind of it's very nice 755 00:48:57,200 --> 00:48:59,279 Speaker 1: to hear, John, and very kind of you to say, 756 00:49:00,040 --> 00:49:02,000 Speaker 1: I know you do it anyway. You would do the 757 00:49:02,120 --> 00:49:05,399 Speaker 1: right thing whether they said nice things. That's why people 758 00:49:05,520 --> 00:49:09,680 Speaker 1: say that. You know, if you you expect something, and 759 00:49:10,239 --> 00:49:13,520 Speaker 1: because you do something because you expect something, it's not 760 00:49:13,680 --> 00:49:15,839 Speaker 1: the right reason to do it. I was telling Uh, 761 00:49:16,680 --> 00:49:20,680 Speaker 1: a commissioner in the European Union the other day. I said, 762 00:49:21,360 --> 00:49:25,879 Speaker 1: sometimes the right thing is just the right thing. It's 763 00:49:26,719 --> 00:49:28,920 Speaker 1: you just do it because it's the right thing, and 764 00:49:29,280 --> 00:49:32,759 Speaker 1: there doesn't have to be anything else besides that. Well, 765 00:49:32,880 --> 00:49:35,279 Speaker 1: and there you have it. Sometimes the right thing is 766 00:49:35,400 --> 00:49:40,279 Speaker 1: just the right thing. This is John Hope, Bryan, this 767 00:49:40,440 --> 00:49:42,920 Speaker 1: is guilty the good life. My friend Dan shuman On, 768 00:49:43,040 --> 00:49:46,600 Speaker 1: this is the master class and what Dan Shulman taught 769 00:49:46,719 --> 00:49:52,640 Speaker 1: me to help you build. Be curious, being nosed. Understand 770 00:49:52,840 --> 00:49:55,600 Speaker 1: his father taught him. God gave you two ears in 771 00:49:55,719 --> 00:49:57,839 Speaker 1: one mouth because it twice as much as you talk. 772 00:49:58,239 --> 00:50:04,040 Speaker 1: Reinvent yourself all. Never be satisfied, never settled. The Bible suggests, 773 00:50:04,040 --> 00:50:06,120 Speaker 1: be how to be called. If give lukewarm, I'll spatch 774 00:50:06,239 --> 00:50:10,520 Speaker 1: you out. Translation. Even God isn't like mediocrity. Whatever you're 775 00:50:10,520 --> 00:50:15,040 Speaker 1: gonna do, duel with both feet reinvent yourself. Always understand 776 00:50:15,080 --> 00:50:18,240 Speaker 1: that life is a series of software upgrades. What is yours? 777 00:50:18,560 --> 00:50:21,040 Speaker 1: Understand that you're better together. That's a good partnership, that's 778 00:50:21,040 --> 00:50:23,080 Speaker 1: a good marriage, is a good friendship. If two plus 779 00:50:23,120 --> 00:50:26,200 Speaker 1: two equals three, run whoever you're with and whatever you're doing, 780 00:50:26,239 --> 00:50:28,759 Speaker 1: two plus two ton equal four or five, six, ten. 781 00:50:29,320 --> 00:50:32,320 Speaker 1: And that's why he is reinvested in his people, because 782 00:50:32,320 --> 00:50:36,320 Speaker 1: he understands that you cannot even calculate that return on investment. 783 00:50:36,480 --> 00:50:39,520 Speaker 1: There is no growth without legitimate suffering. You cannot have 784 00:50:39,640 --> 00:50:42,960 Speaker 1: a rainbow without a storm. First, don't trust anybody who 785 00:50:43,000 --> 00:50:47,279 Speaker 1: hasn't gone through something, and trust everybody who has been 786 00:50:47,440 --> 00:50:51,919 Speaker 1: through a war. And finally, make goodness into your business point. 787 00:50:52,160 --> 00:50:54,520 Speaker 1: It is a lot that you can only do well 788 00:50:54,640 --> 00:50:57,160 Speaker 1: when somebody else does bed. It is a truth that 789 00:50:57,239 --> 00:50:59,439 Speaker 1: you can do well and do good to want truth 790 00:50:59,520 --> 00:51:03,440 Speaker 1: to that. Look at Dan Shulman's life story from beginning 791 00:51:03,760 --> 00:51:07,920 Speaker 1: to end. That's a drop to mic Master collects from 792 00:51:08,040 --> 00:51:14,640 Speaker 1: CEO of PayPal. Then building the Good Life with John 793 00:51:14,680 --> 00:51:17,160 Speaker 1: Hope Bryant is brought to you by Credentials Financial