WEBVTT - INSITE 2023 Day 2 (Podcast)

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<v Speaker 1>Welcome to the Bloomberg Markets Podcast. I'm Paul Sweeney alongside

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<v Speaker 1>my co host Matt Miller.

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<v Speaker 2>Every business day we bring you interviews from CEOs, market pros,

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<v Speaker 2>and Bloomberg experts, along with essential market moving news.

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<v Speaker 1>I'm the Bloomberg Markets podcast called Apple Podcasts or wherever

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<v Speaker 1>you listen to podcasts, and at Bloomberg dot com Slash podcast.

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<v Speaker 3>Madison Mills and Paul Sweeney here.

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<v Speaker 1>Madison is at the Bloomberg HQ the sixth floor link

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<v Speaker 1>for the Bloomberg invest Conference, and I am down here

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<v Speaker 1>or in Orlando the World Center Marriott at the BNY

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<v Speaker 1>melon Pershing Insight Conference. Two thousand members of the financial

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<v Speaker 1>advice community. They get together every year, learning, inspiration and networking.

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<v Speaker 1>And they are here and I can tell you again

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<v Speaker 1>last night they were networking their hearts out.

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<v Speaker 3>Last night.

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<v Speaker 1>People were going nuts having a good time. It's great

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<v Speaker 1>to see. Joining us right now is Ben Harrison. He's

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<v Speaker 1>had Wealth Solutions at BNY Mellon joining us here. Ben,

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<v Speaker 1>Thanks so much for taking the time here. What I've noticed,

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<v Speaker 1>I've been in the financial services business for over thirty years,

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<v Speaker 1>and I've noticed just a continuous wave of successful wealth

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<v Speaker 1>managers leaving some of the wirehouses going independent.

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<v Speaker 3>Where are we in that trend these days?

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<v Speaker 4>Yeah, thanks for having me, Paul, and I would say

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<v Speaker 4>that we're still, believe it or not, in early days

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<v Speaker 4>of that trend. I mean we've been experiencing it really

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<v Speaker 4>the last fifteen years at BNYL and Pershing. And what

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<v Speaker 4>is driving that I think is obviously a bull market

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<v Speaker 4>for financial advice, but also the end investor really has

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<v Speaker 4>aligned towards the fiduciary independent nature of advice, and there's

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<v Speaker 4>just a ecosystem of providers these days that help make

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<v Speaker 4>it a lot easier.

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<v Speaker 5>When did this switch start?

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<v Speaker 6>And where are we at? Like, whatch inning are we

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<v Speaker 6>at in terms of seeing folks moving independent?

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<v Speaker 1>So Ben's not really catching you, so ye a little

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<v Speaker 1>technical Isshia. Ben's not really hearing Madison from there. She

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<v Speaker 1>was just asking just kind of when did this kind

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<v Speaker 1>of start and why would a financial advisor want to

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<v Speaker 1>go out on his or her own.

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<v Speaker 3>Sure.

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<v Speaker 4>So, one of the things that has absolutely powered the

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<v Speaker 4>movement towards independence is obviously the democratization of tools and

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<v Speaker 4>technology that really makes the ability to operate an independent

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<v Speaker 4>practice so much more proficient today. For registered investment advisors

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<v Speaker 4>than it ever was. But I still think that you

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<v Speaker 4>have to start with the investor, and the investor is

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<v Speaker 4>looking for objective, independent advice, and that has really driven

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<v Speaker 4>the community towards an opportunity for investors to really seek

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<v Speaker 4>an advisor that is aligned with them, that sits on

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<v Speaker 4>the same side of the table as them, and has

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<v Speaker 4>access to a broad set of open architecture solutions to

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<v Speaker 4>really provide holistic advice in planning across a spectrum of

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<v Speaker 4>services and move away from being a sales professional to

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<v Speaker 4>one that's on the buy side and really accessing tools

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<v Speaker 4>and solutions on behalf of their clients. One of the

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<v Speaker 4>trends I've noticed just here at this conference this year

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<v Speaker 4>is technology, and boy, if you're a register investment advisor

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<v Speaker 4>at or service provider to them like a BNY melon,

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<v Speaker 4>you've got to be on the cutting edge of technology.

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<v Speaker 4>What are some of the investments that you guys are making,

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<v Speaker 4>some of the tools that you're bringing to the marketplace. Well,

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<v Speaker 4>you're spot on, Paul, and we're in this exhibit hall

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<v Speaker 4>and we're looking around where all these fintech solutions that

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<v Speaker 4>are available and for advisors to be able to utilize

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<v Speaker 4>and implement portfolios and planning and advice for clients. The

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<v Speaker 4>challenge is there's almost so much of it these days

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<v Speaker 4>that it needs to be streamlined, and that's one of

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<v Speaker 4>the things that we are doing at BNY Melon Pershing.

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<v Speaker 4>We launched our Wove platform yesterday, which was really an

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<v Speaker 4>advice platform that helps to bring all of those applications

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<v Speaker 4>together in one common data layer so that we can

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<v Speaker 4>stitch together the different applications to really make an elegant

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<v Speaker 4>experience and really focus on the productivity of the because

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<v Speaker 4>the advisor spends so much time spending their day in

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<v Speaker 4>the in the tools that they're not spending as much

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<v Speaker 4>time as they potentially could with clients. And that's the

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<v Speaker 4>problem that we're off trying Solveware.

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<v Speaker 1>What do you hear most from some of the folks

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<v Speaker 1>you bump into here on the floor. What's a big

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<v Speaker 1>one of the big issues that you're dealing with this week?

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<v Speaker 4>Look this week, I think that it's a common, you know,

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<v Speaker 4>set of challenges that the industry is facing. Advisors really

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<v Speaker 4>want to focus on growth, uh in where they can

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<v Speaker 4>be you know, really gaining that next client. Uh They're

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<v Speaker 4>really thinking about scale and experience scale for their own

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<v Speaker 4>business experience, for their end investors, talent, you know, really

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<v Speaker 4>looking for next generation talent bringing them into their practice.

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<v Speaker 4>We've got over one hundred students here at the event

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<v Speaker 4>this year and that's one of the ways that that

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<v Speaker 4>we help do that. And then there's no shortage of

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<v Speaker 4>you know, challenges in the marketplace in terms of anything

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<v Speaker 4>that could go bump in the night and they've got

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<v Speaker 4>to navigate that.

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<v Speaker 5>Can you talk a little bit.

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<v Speaker 6>Sorry, this is Madison from New York coming back in.

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<v Speaker 6>I hope you can hear me. I was wondering, amazing, Great,

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<v Speaker 6>we're connected. This is great.

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<v Speaker 5>Can you talk to me a little bit about.

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<v Speaker 6>Some of the the clients that you're working with in

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<v Speaker 6>terms of the demo for wove?

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<v Speaker 5>Is this for any advisor? Is it a specific advisor?

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<v Speaker 4>Yeah, So the optimal client profile for a for our

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<v Speaker 4>solution is really a growth minded registered investment advisor, advisor

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<v Speaker 4>of an independent broker dealer that has clients with complexity

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<v Speaker 4>that need a holistic advice deliverable. So anything from planning

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<v Speaker 4>on the front end of the equation towards implementing models

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<v Speaker 4>and separate accounts and advice solutions towards you know, all

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<v Speaker 4>the way on the back end around what that feels

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<v Speaker 4>like from a wealth reporting standpoint and how all of

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<v Speaker 4>the solutions get displayed for an end investor. So it

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<v Speaker 4>actually plays really well to where Paul started, which was

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<v Speaker 4>a advisor that's looking to come out and start their

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<v Speaker 4>own entrepreneurial business to have an end to end solution

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<v Speaker 4>that they can really consume a technology solution from bny

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<v Speaker 4>Mel and Pershing. That's an optimal type of client for us.

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<v Speaker 6>Well, and stepping back a little bit, the wealth management space,

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<v Speaker 6>as you know very well, is huge. Every bank is

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<v Speaker 6>beefing up that side of the business and there's a

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<v Speaker 6>lot of competition. Is this a move from you all

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<v Speaker 6>to set yourselves apart and what do you think is

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<v Speaker 6>the single biggest thing that you're able to point.

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<v Speaker 5>To to set yourselves apart for your offerings?

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<v Speaker 3>Sure?

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<v Speaker 4>Well, it is a differentiator strategy and it's something that

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<v Speaker 4>the industry really hasn't had, which is a vertically integrated

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<v Speaker 4>advisory platform and a custodian that Bnymel and Purshing provides.

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<v Speaker 4>So that's a unique differentiator for us and it really

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<v Speaker 4>allows for efficiency, productivity, and best of breed solutions not

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<v Speaker 4>only proprietary solutions from bny Melon, but also open architecture

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<v Speaker 4>access to the best investment managers and tools and technology

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<v Speaker 4>available in the marketplace. So it's kind of a special

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<v Speaker 4>intersection of being open as well as leveraging the largest

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<v Speaker 4>global custodian anywhere in the world, as well as including

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<v Speaker 4>this new fintech type of feel that we have built

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<v Speaker 4>with the advisory platform.

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<v Speaker 1>Do you find that some of the younger advisors, new advisors,

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<v Speaker 1>they lean in more to the technical side of it, because,

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<v Speaker 1>I mean you think about some of the traditional financial advisors,

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<v Speaker 1>whether they're considered themselves stockbrokers from back in the day,

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<v Speaker 1>to asset gatherers. I mean, how's the fintech kind of

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<v Speaker 1>get I guess really integrated into that business.

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<v Speaker 3>Yeah, so I think.

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<v Speaker 4>That obviously the next generation is leaning into it, but

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<v Speaker 4>I would I wouldn't necessarily confine it there. I would

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<v Speaker 4>say that if you're not growing and evolving and moving

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<v Speaker 4>into this digital space, then it's gonna you're gonna be

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<v Speaker 4>left behind. So we find broad adoption from all walks

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<v Speaker 4>of wealth management leaning into digital and the ability to

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<v Speaker 4>really leverage these tools.

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<v Speaker 6>All right, Well, since you brought up innovation. I am

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<v Speaker 6>forced to ask my favorite question, which is the AI

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<v Speaker 6>elephant in the room. Have you all started discussing AI

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<v Speaker 6>use cases for this technology?

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<v Speaker 3>Absolutely?

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<v Speaker 4>I mean AI is going to absolutely transform our industry

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<v Speaker 4>in the long term. We're thinking about many use cases.

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<v Speaker 4>Even if you think about the use case of our

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<v Speaker 4>own professional staff and how we can build knowledge management

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<v Speaker 4>and you know, really serve our clients more effectively and

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<v Speaker 4>then expose the those tools to our to our advisors

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<v Speaker 4>and to the wealth management firms that work with us.

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<v Speaker 7>It's just going to completely.

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<v Speaker 4>Transform the way in which we serve the business, the

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<v Speaker 4>way in which we can scale and be more productive.

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<v Speaker 4>And that's just scratching the surface on you know, kind

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<v Speaker 4>of the low hanging fruit. Once you start to deploy

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<v Speaker 4>that more, you know, intentionally into the tools, it really

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<v Speaker 4>gets into into industring and you know, again very very

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<v Speaker 4>very early days.

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<v Speaker 7>Yep.

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<v Speaker 1>Absolutely, all right, Ben, thanks so much for joining us.

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<v Speaker 1>Really appreciate it. Ben Harrison, he's held of Wealth Solutions

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<v Speaker 1>at B and Y melon joining us here to talk

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<v Speaker 1>about some of the strategies that they're employing here with

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<v Speaker 1>the financial services business in Madison.

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<v Speaker 3>It sounds like he got a good buzz up in

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<v Speaker 3>New York on the sixth floor.

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<v Speaker 5>There is a great buzz.

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<v Speaker 6>Tom Keane is definitely holding court up here with folks

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<v Speaker 6>in the office for Bloomberg invest Day. But it sounds

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<v Speaker 6>like you guys ever having a a lot of activity

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<v Speaker 6>down there in Orlando too.

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<v Speaker 7>Yeah.

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<v Speaker 1>Absolutely, And again I was talking to some of the

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<v Speaker 1>event organizers down here at this Maria and they're like,

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<v Speaker 1>so it is full blown pre pandemic in terms of

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<v Speaker 1>their overall business, in terms of the conference business, the

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<v Speaker 1>hotel business, as well as this conference.

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<v Speaker 3>So that is good to see.

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<v Speaker 8>You're listening to the team. Ken's are live program Bloomberg

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<v Speaker 8>Markets weekdays at ten am Eastern on Bloomberg dot Com,

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<v Speaker 8>the iHeartRadio app, and the Bloomberg Business app, or listen

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<v Speaker 8>on demand wherever you get your podcasts.

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<v Speaker 1>Let's go right to our next guest here in Orlando.

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<v Speaker 1>Robin Vince joins us. He's the CEO of BNY Mellon.

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<v Speaker 1>He's responsible for this conference here and really has been

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<v Speaker 1>a fantastic conference and we're getting a lot of energy

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<v Speaker 1>down here. Robin, thanks so much for joining us here.

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<v Speaker 1>I mean, I'm looking at it being one I'm old

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<v Speaker 1>enough to remember B and Y standalone, Melon standalone, Pershing standalone.

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<v Speaker 1>Now you guys are together. That sounds big to me.

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<v Speaker 1>Then they read this silly, silly stat that just blew

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<v Speaker 1>me away. You guys touched like twenty percent of the

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<v Speaker 1>investamble assets around the world.

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<v Speaker 3>It's just amazing.

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<v Speaker 1>Force forty six point six trillion assets under custody. That

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<v Speaker 1>amounts to nearly half the world's GDP at the end

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<v Speaker 1>of twenty twenty two. You guys see everything. What are

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<v Speaker 1>you seeing out there in terms of the macro economy

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<v Speaker 1>and kind of where this thing is going?

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<v Speaker 9>Well, Paul, first of all, it's great to be with you,

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<v Speaker 9>and it's great to have you here and the team

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<v Speaker 9>here at our Insight conference because this really is our

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<v Speaker 9>premiere conference for our investor clients. And we're very excited

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<v Speaker 9>because at this conference we've launched some important new products. Look,

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<v Speaker 9>you talk about our breadth, and that really is the

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<v Speaker 9>hallmark of BNY Melon. You reeled off some of the stats.

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<v Speaker 9>I could reel off a ton more. We are relevant

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<v Speaker 9>to our clients. We're all around the world where global

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<v Speaker 9>were deeply penetrated. We power capital markets, both domestically and

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<v Speaker 9>around the world, and what we see and hear from

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<v Speaker 9>our clients is there really is some underlying optimism in

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<v Speaker 9>terms of the medium long term. I hear that internationally

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<v Speaker 9>as well when I talk to international CEOs, particularly about

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<v Speaker 9>the US going forward.

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<v Speaker 1>So but by the way, my favorite fun fact about

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<v Speaker 1>the Bank of New York has the best address on

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<v Speaker 1>Global War Street, which is number one War Street. It's

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<v Speaker 1>such a great, great old institution. Two hundred and thirty

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<v Speaker 1>nine years.

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<v Speaker 9>As your anniversary on yeah Friday, it's our birthday on Friday,

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<v Speaker 9>as we look forward to our two hundred and fortieth

0:12:24.679 --> 0:12:28.040
<v Speaker 9>year founded by Alexander Hamilton, America's all this bank first

0:12:28.080 --> 0:12:30.400
<v Speaker 9>ever company to be listened on the New York Stock Exchange.

0:12:30.440 --> 0:12:33.560
<v Speaker 9>It really is a super exciting history. But we're also

0:12:33.880 --> 0:12:36.400
<v Speaker 9>very much looking to the forward because one of the

0:12:36.400 --> 0:12:39.200
<v Speaker 9>things that we've seen across our franchise is we have

0:12:39.520 --> 0:12:41.160
<v Speaker 9>this incredible client base.

0:12:41.480 --> 0:12:43.599
<v Speaker 7>We have all of these incredible assets.

0:12:43.640 --> 0:12:45.280
<v Speaker 9>You reeled off a few of the stats, but two

0:12:45.320 --> 0:12:48.040
<v Speaker 9>and a half trillion dollars a day, we have two payments,

0:12:48.240 --> 0:12:50.840
<v Speaker 9>we have two point three trillion dollars of invested assets

0:12:50.840 --> 0:12:53.400
<v Speaker 9>on our pershing platform. We're a one point nine trillion

0:12:53.440 --> 0:12:56.359
<v Speaker 9>dollar asset manager. We have all of these hidden facets

0:12:56.400 --> 0:12:59.520
<v Speaker 9>to ourselves that we haven't fully leveraged as a breadth

0:12:59.559 --> 0:13:02.040
<v Speaker 9>of a company, and we are now unlocking that for

0:13:02.120 --> 0:13:05.319
<v Speaker 9>our clients. And right here as we sit here today

0:13:05.679 --> 0:13:10.160
<v Speaker 9>in Orlando at our Insight conference, we are launching new

0:13:10.200 --> 0:13:13.000
<v Speaker 9>product capabilities because that's the innovation for the future that'll

0:13:13.040 --> 0:13:14.920
<v Speaker 9>power us for the next two hundred and thirty nine years.

0:13:15.000 --> 0:13:17.000
<v Speaker 1>Talk to us about some of these new products and services.

0:13:17.040 --> 0:13:19.240
<v Speaker 1>We've had a lot of your folks and Bny Melon

0:13:19.280 --> 0:13:21.120
<v Speaker 1>Pershing on here talking about a lot of different things.

0:13:21.600 --> 0:13:24.520
<v Speaker 1>What from your perspective some of the interesting new products

0:13:24.520 --> 0:13:25.760
<v Speaker 1>and services you guys are launching.

0:13:25.960 --> 0:13:27.719
<v Speaker 9>Well, as a whole company, we're doing a whole bunch

0:13:27.800 --> 0:13:31.800
<v Speaker 9>of different things. We've recently launched an outsource trading capability.

0:13:31.920 --> 0:13:34.400
<v Speaker 9>We are innovating in real time payments. That's going to

0:13:34.440 --> 0:13:37.440
<v Speaker 9>be part of the new payment ecosystem of the United States.

0:13:37.440 --> 0:13:39.880
<v Speaker 9>But right here in Pershing, what we're most excited about

0:13:40.200 --> 0:13:43.400
<v Speaker 9>is our first product launch in our new business, Pershing X.

0:13:43.440 --> 0:13:45.600
<v Speaker 9>Pershing X is a business where we hired the first

0:13:45.840 --> 0:13:50.760
<v Speaker 9>person employee number one twenty months ago and from that

0:13:50.880 --> 0:13:53.719
<v Speaker 9>starting point. We had hands on keyboards in April of

0:13:53.800 --> 0:13:57.040
<v Speaker 9>last year, and now we are in market with wove,

0:13:57.120 --> 0:13:59.720
<v Speaker 9>which we've launched here at the conference. That's an exciting

0:13:59.760 --> 0:14:04.760
<v Speaker 9>new capability for advisors, making wealth advisors lives easier by

0:14:04.760 --> 0:14:06.800
<v Speaker 9>connecting the various dots of their ecosystem.

0:14:06.920 --> 0:14:08.000
<v Speaker 7>Super exciting product.

0:14:08.080 --> 0:14:10.840
<v Speaker 1>It seems like when you talk to the financial advisors

0:14:10.880 --> 0:14:12.080
<v Speaker 1>that you have here or talk to some of the

0:14:12.080 --> 0:14:15.600
<v Speaker 1>people at at BNY Melon Purshing, it's kind of all

0:14:15.600 --> 0:14:17.760
<v Speaker 1>about technology. If you're not on the front end of

0:14:17.760 --> 0:14:20.520
<v Speaker 1>that technology curve, whether you're a provider like BNY Melon

0:14:20.520 --> 0:14:23.880
<v Speaker 1>Purging or a registered investment advisor out there, you're really

0:14:23.880 --> 0:14:26.320
<v Speaker 1>putting yourself kind of behind the apall.

0:14:26.080 --> 0:14:26.520
<v Speaker 3>A little bit.

0:14:26.520 --> 0:14:29.280
<v Speaker 9>The ability to spend on technology is clearly a competitive

0:14:29.640 --> 0:14:32.160
<v Speaker 9>differentiated these days. We spend about three and a half

0:14:32.240 --> 0:14:35.160
<v Speaker 9>billion dollars on tech every year as a company, and

0:14:35.200 --> 0:14:37.840
<v Speaker 9>one of the things that we give our clients is

0:14:37.880 --> 0:14:40.120
<v Speaker 9>that the benefit of that scale. And so if you're

0:14:40.120 --> 0:14:43.080
<v Speaker 9>a wealth advisor client, here is just one example of

0:14:43.120 --> 0:14:46.520
<v Speaker 9>that client base. We have AI running on the platform

0:14:46.560 --> 0:14:50.640
<v Speaker 9>giving our wealth advisors next best advice for our clients

0:14:50.640 --> 0:14:52.440
<v Speaker 9>so that they can be smart with their clients. They

0:14:52.480 --> 0:14:55.200
<v Speaker 9>can give them good advice. We predict fails in different

0:14:55.200 --> 0:14:58.040
<v Speaker 9>parts of the market. We have other innovations, but and

0:14:58.080 --> 0:15:00.440
<v Speaker 9>we spend a lot of money on the resid brilliancy

0:15:00.520 --> 0:15:02.800
<v Speaker 9>of our tech infrastructure as well. These days, you've got

0:15:02.840 --> 0:15:05.640
<v Speaker 9>to be able to be resilient, and so the scale

0:15:05.720 --> 0:15:08.800
<v Speaker 9>of being a jesib as we are a globally systemic bank,

0:15:09.000 --> 0:15:11.240
<v Speaker 9>and the scale of breadth.

0:15:10.880 --> 0:15:12.760
<v Speaker 7>Of our products really allows us to do that.

0:15:12.800 --> 0:15:15.040
<v Speaker 9>And it allows us to wrap ourselves around our clients

0:15:15.040 --> 0:15:16.840
<v Speaker 9>and help them so they don't have to go spend

0:15:16.840 --> 0:15:17.800
<v Speaker 9>all that money themselves.

0:15:18.160 --> 0:15:20.120
<v Speaker 1>Some investors in the banks are a little concerned about

0:15:20.120 --> 0:15:23.240
<v Speaker 1>what maybe a creeping regulatory headwind for the banks. How

0:15:23.240 --> 0:15:25.080
<v Speaker 1>do you think about it for your business, whether it's

0:15:25.440 --> 0:15:27.680
<v Speaker 1>more capital needed to be put up or just you know,

0:15:27.800 --> 0:15:29.840
<v Speaker 1>tighter regulations. We had some of the regional banks have

0:15:29.920 --> 0:15:32.600
<v Speaker 1>some trouble several weeks ago, and that kind of I

0:15:32.640 --> 0:15:36.240
<v Speaker 1>guess just renewed some interesting concern among maybe some regulators.

0:15:36.400 --> 0:15:38.120
<v Speaker 7>Well, I think we've got to do to start with

0:15:38.120 --> 0:15:38.320
<v Speaker 7>on this.

0:15:38.360 --> 0:15:40.200
<v Speaker 9>You've got to look back fifteen years we had a

0:15:40.320 --> 0:15:43.040
<v Speaker 9>very significant event with a global financial crisis, and I

0:15:43.080 --> 0:15:47.400
<v Speaker 9>think regulators and policymakers did a really good job investing

0:15:47.520 --> 0:15:51.680
<v Speaker 9>in the resilience of the financial markets, and particularly in

0:15:51.760 --> 0:15:54.160
<v Speaker 9>the JESIBS, and so being one of the eight gesibs

0:15:54.200 --> 0:15:56.120
<v Speaker 9>in the US, you know, we are subject to those

0:15:56.200 --> 0:15:59.600
<v Speaker 9>higher capital standards, those high liquidity standards, and you've seen

0:15:59.600 --> 0:16:01.720
<v Speaker 9>the benefit fit of all of that resiliency play out

0:16:01.720 --> 0:16:03.600
<v Speaker 9>over the course of the next few of the past

0:16:03.600 --> 0:16:05.960
<v Speaker 9>few months, and so you know, I think what we'll

0:16:06.080 --> 0:16:11.080
<v Speaker 9>likely see is is reaction to what's happened, and policymakers

0:16:11.080 --> 0:16:13.440
<v Speaker 9>and regulators will be thoughtful about where in the system

0:16:13.480 --> 0:16:17.800
<v Speaker 9>maybe those same protections didn't exist, and I imagine there'll

0:16:17.800 --> 0:16:20.200
<v Speaker 9>be new policies, but sort of reacting to that. But

0:16:20.520 --> 0:16:22.760
<v Speaker 9>for us as we sit here today, you know, we

0:16:22.920 --> 0:16:25.840
<v Speaker 9>viewed resilience as a commercial asset. I talked about it

0:16:25.840 --> 0:16:28.600
<v Speaker 9>in the context of technology being able to invest in scale,

0:16:28.800 --> 0:16:30.600
<v Speaker 9>but it's true for the balance sheet as well, you know,

0:16:30.680 --> 0:16:33.880
<v Speaker 9>highly liquid, highly rated, conservative on these things.

0:16:33.880 --> 0:16:34.680
<v Speaker 7>It makes a difference.

0:16:35.520 --> 0:16:36.960
<v Speaker 1>One of the things we've heard as a just a

0:16:37.000 --> 0:16:38.520
<v Speaker 1>theme here over the last couple of days here in

0:16:38.600 --> 0:16:42.280
<v Speaker 1>Orlando is diversity. Diversity and the financial services industry broadly

0:16:42.320 --> 0:16:44.160
<v Speaker 1>define whether it's at the advisory level or with a

0:16:44.720 --> 0:16:47.640
<v Speaker 1>corporate level. You guys actually did a bond that kind

0:16:47.680 --> 0:16:49.320
<v Speaker 1>of brought that home a bond issue and talk to

0:16:49.400 --> 0:16:49.840
<v Speaker 1>us about that.

0:16:50.080 --> 0:16:53.720
<v Speaker 9>Yeah, it's a super super thing that we that we

0:16:53.760 --> 0:16:55.440
<v Speaker 9>did with our clients, and it was really our clients

0:16:55.480 --> 0:16:57.520
<v Speaker 9>who did it and actually had its origins at our

0:16:57.760 --> 0:17:00.880
<v Speaker 9>Pershing conference last year when we when we have a

0:17:01.040 --> 0:17:06.280
<v Speaker 9>group of our Pershing clients who are minority owned, women owned,

0:17:06.280 --> 0:17:09.919
<v Speaker 9>and veteran owned institutions who said to us that they

0:17:09.920 --> 0:17:12.159
<v Speaker 9>could lead one of our bonds. And it wasn't just

0:17:12.200 --> 0:17:15.439
<v Speaker 9>participating as a co manager, it was left lead. It

0:17:15.520 --> 0:17:19.000
<v Speaker 9>was lead managers and they solely led this deal and

0:17:19.320 --> 0:17:21.439
<v Speaker 9>just did a terrific job. And what we've done in

0:17:21.480 --> 0:17:25.600
<v Speaker 9>that together is they have become credentialized even more that

0:17:25.680 --> 0:17:27.960
<v Speaker 9>they can lead a transaction and now when they go

0:17:28.000 --> 0:17:30.919
<v Speaker 9>out to their other corporate clients, the credentialized with that

0:17:31.000 --> 0:17:33.439
<v Speaker 9>and it was our ability to help them do that.

0:17:33.440 --> 0:17:35.280
<v Speaker 7>That's how we lift everybody up. That's important.

0:17:35.960 --> 0:17:36.400
<v Speaker 3>Good stuff.

0:17:36.480 --> 0:17:37.879
<v Speaker 1>Robin, thanks so much for taking the time. I know

0:17:37.920 --> 0:17:40.640
<v Speaker 1>you're busy here at this big conference. Robert Vince, he's

0:17:40.640 --> 0:17:43.199
<v Speaker 1>the CEO of b n y Mellon joining us to

0:17:43.200 --> 0:17:46.120
<v Speaker 1>talk about all things Melon. Lots of technology changes, lots

0:17:46.160 --> 0:17:50.520
<v Speaker 1>of technology investments. BNY Melling Purging Insight Conference twenty three.

0:17:50.600 --> 0:17:53.840
<v Speaker 1>Twenty five hundred financial advisors gathered here to kind of

0:17:53.840 --> 0:17:57.240
<v Speaker 1>get the latest on the new trends in the business,

0:17:57.240 --> 0:18:00.639
<v Speaker 1>maybe learn a thing or two from colleague in from

0:18:00.960 --> 0:18:03.280
<v Speaker 1>the speakers here, and kind of stay make sure they

0:18:03.280 --> 0:18:05.000
<v Speaker 1>have the best service for their clients.

0:18:05.160 --> 0:18:08.240
<v Speaker 8>You're listening to the tape. Catch our live program Bloomberg

0:18:08.320 --> 0:18:11.919
<v Speaker 8>Markets weekdays at ten am Eastern on Bloomberg Radio, the

0:18:11.960 --> 0:18:15.200
<v Speaker 8>tune in app, Bloomberg dot Com, and the Bloomberg Business App.

0:18:15.240 --> 0:18:18.040
<v Speaker 8>You can also listen live on Amazon Alexa from our

0:18:18.080 --> 0:18:24.080
<v Speaker 8>flagship New York station, Just say Alexa Play Bloomberg eleven thirty.

0:18:23.600 --> 0:18:24.479
<v Speaker 3>Madison Mills and York.

0:18:24.520 --> 0:18:27.840
<v Speaker 1>Paul Sweeney in Orlando to BNY Mellon Purshing Insight Conference.

0:18:27.840 --> 0:18:30.520
<v Speaker 1>We just heard from Robin Vince, the CEO of BNY Mellon.

0:18:30.560 --> 0:18:32.680
<v Speaker 1>He did a pretty good job. We'll have him back,

0:18:32.720 --> 0:18:34.000
<v Speaker 1>I think. But now we get to the people who

0:18:34.000 --> 0:18:37.359
<v Speaker 1>actually get stuff done. Jim Crowley, Chief executive Officer and

0:18:37.440 --> 0:18:40.680
<v Speaker 1>Chair of the Executive Committee for Pershing and Emmy Schlosser,

0:18:40.800 --> 0:18:45.640
<v Speaker 1>COO for Pershing join us here at the down in Orlando.

0:18:45.840 --> 0:18:49.240
<v Speaker 1>Thanks folks for stopping by here. Hey, Jim, I remember

0:18:49.240 --> 0:18:51.640
<v Speaker 1>when Pershing was a standalone company. I remember when deal

0:18:51.720 --> 0:18:53.359
<v Speaker 1>J bought it, and then I was a credit Swiss

0:18:53.400 --> 0:18:56.119
<v Speaker 1>first Boston when we bought that. That lasted about fifteen minutes.

0:18:57.160 --> 0:18:59.080
<v Speaker 1>But I'm glad you guys are all now together with

0:18:59.280 --> 0:19:01.560
<v Speaker 1>Bny and Mel. Good stuff, Jim, talk to me about

0:19:01.600 --> 0:19:04.719
<v Speaker 1>this conference here, A lot of new project product launches

0:19:04.800 --> 0:19:08.320
<v Speaker 1>for you guys, you know, servicing your financial services clients.

0:19:08.359 --> 0:19:10.640
<v Speaker 1>Talk to us about WHOA that's a name I've heard

0:19:10.640 --> 0:19:11.920
<v Speaker 1>a lot about just about that.

0:19:12.040 --> 0:19:13.639
<v Speaker 3>What does it mean for you? What does it mean

0:19:13.680 --> 0:19:14.880
<v Speaker 3>for your clients?

0:19:15.000 --> 0:19:16.480
<v Speaker 10>Yeah, this is the moment for WOVE.

0:19:16.960 --> 0:19:19.320
<v Speaker 11>It has been a couple of years in the making,

0:19:19.520 --> 0:19:24.240
<v Speaker 11>and we're so excited to be launching this new advisory

0:19:24.400 --> 0:19:28.240
<v Speaker 11>tool and platform too. You know, as Ainsley has spoken about,

0:19:28.280 --> 0:19:33.200
<v Speaker 11>to create the interoperability of all the disconnected technology that's

0:19:33.240 --> 0:19:37.240
<v Speaker 11>out there and having advisors productivity be their.

0:19:37.200 --> 0:19:39.080
<v Speaker 10>KPI is such a cool thing for us.

0:19:39.119 --> 0:19:43.600
<v Speaker 11>And to have such a great welcome from everyone here

0:19:43.600 --> 0:19:44.240
<v Speaker 11>at Insight.

0:19:44.440 --> 0:19:46.520
<v Speaker 1>So is Wolf here kind of Emily, just is it

0:19:46.560 --> 0:19:49.439
<v Speaker 1>a way for financial advisors? There's so many things I

0:19:49.480 --> 0:19:51.920
<v Speaker 1>have to think about, and you know, different asset classes,

0:19:51.960 --> 0:19:53.200
<v Speaker 1>a different reporting requirements.

0:19:53.240 --> 0:19:54.720
<v Speaker 3>So what does wolve kind of do for them?

0:19:54.960 --> 0:19:58.480
<v Speaker 12>Yeah, it's essentially the technology tool in which they can live.

0:20:00.000 --> 0:20:04.560
<v Speaker 12>Advisors spend seventy percent of their time today doing administrative

0:20:04.600 --> 0:20:09.280
<v Speaker 12>tasks across disjointed tools, and Wove is out to solve

0:20:09.400 --> 0:20:12.000
<v Speaker 12>that problem. It is a single place where they'll have

0:20:12.040 --> 0:20:16.320
<v Speaker 12>applications for everything that they need to do, from CRM

0:20:16.520 --> 0:20:22.080
<v Speaker 12>to financial planning, portfolio construction and management, data insights, reporting,

0:20:22.240 --> 0:20:26.520
<v Speaker 12>billing all comes together through WOVE. All of those applications

0:20:26.520 --> 0:20:31.280
<v Speaker 12>I just mentioned are fully interoperable, interconnected. Data is shared

0:20:31.320 --> 0:20:33.520
<v Speaker 12>across all of them. You will only enter data once

0:20:33.640 --> 0:20:37.359
<v Speaker 12>and it feeds across all the applications. So it really

0:20:37.520 --> 0:20:41.119
<v Speaker 12>is out to help advisors be more productive. Its mission

0:20:41.200 --> 0:20:42.960
<v Speaker 12>is to help advisors help more people.

0:20:43.440 --> 0:20:46.320
<v Speaker 1>So, Jim, I've been just amazed really over last I

0:20:46.359 --> 0:20:48.760
<v Speaker 1>don't know, twenty twenty five years to see this constant

0:20:48.800 --> 0:20:52.760
<v Speaker 1>flow of financial advisors leave some of the bigger shops,

0:20:53.000 --> 0:20:55.280
<v Speaker 1>the wirehouses for example, go out on their own here

0:20:55.600 --> 0:20:58.080
<v Speaker 1>and at Pershing that's you serve those people.

0:20:58.200 --> 0:21:00.480
<v Speaker 3>So what are you seeing in a current trends today?

0:21:00.480 --> 0:21:02.960
<v Speaker 1>I see twenty five hundred these folks roaming around the

0:21:02.960 --> 0:21:03.760
<v Speaker 1>hall here today.

0:21:04.000 --> 0:21:05.320
<v Speaker 3>What are you seeing in terms of those trends?

0:21:05.359 --> 0:21:09.000
<v Speaker 11>Well, the breakaway trend is still on the upswing. We believe,

0:21:09.359 --> 0:21:12.000
<v Speaker 11>we still believe that there's great opportunity for people who

0:21:12.040 --> 0:21:14.520
<v Speaker 11>want to own and operate their own business and have

0:21:14.640 --> 0:21:16.439
<v Speaker 11>more freedom of choice. In fact, it's one of the

0:21:16.480 --> 0:21:20.040
<v Speaker 11>principles of how we operate our platform, Paul, which is

0:21:20.440 --> 0:21:24.280
<v Speaker 11>we provide advisors with a turnkey platform so they can

0:21:24.680 --> 0:21:28.000
<v Speaker 11>break away land here safely, be on a technology stack

0:21:28.119 --> 0:21:32.520
<v Speaker 11>that Emily just well described with Wove, and have freedom

0:21:32.960 --> 0:21:37.480
<v Speaker 11>of choice around product selection that they as fiduciaries and

0:21:37.560 --> 0:21:41.240
<v Speaker 11>as advisors need in order to serve their clients.

0:21:43.080 --> 0:21:47.840
<v Speaker 6>And am I on sorry guys, okay, perfect, perfect, Sorry

0:21:47.840 --> 0:21:49.920
<v Speaker 6>about that, Emily. I want to go back to you

0:21:50.040 --> 0:21:52.800
<v Speaker 6>because you were talking about the time savings that this

0:21:52.920 --> 0:21:54.399
<v Speaker 6>is allowing for some of your clients.

0:21:54.400 --> 0:21:57.720
<v Speaker 5>Do you have any examples of something.

0:21:57.440 --> 0:22:00.600
<v Speaker 6>That you know one of your advisors has been able

0:22:00.680 --> 0:22:04.000
<v Speaker 6>to do more effectively because of the time saving.

0:22:04.800 --> 0:22:08.399
<v Speaker 12>Yeah, Look, you can go within WOVE right from a

0:22:08.440 --> 0:22:12.960
<v Speaker 12>financial plan to directly creating the portfolio that's going to

0:22:13.000 --> 0:22:16.760
<v Speaker 12>allow you to reach the goals that you've set with

0:22:16.840 --> 0:22:20.760
<v Speaker 12>your client. That then, by the way, automatically takes into

0:22:20.800 --> 0:22:25.439
<v Speaker 12>account tax optimization and gives you access to all of

0:22:25.440 --> 0:22:28.359
<v Speaker 12>the financial solutions that you want to feed into that portfolio.

0:22:28.480 --> 0:22:32.280
<v Speaker 12>I mean, it follows right on the path without having

0:22:32.320 --> 0:22:36.840
<v Speaker 12>to swivel between different tools and technology. It's a much

0:22:36.840 --> 0:22:40.840
<v Speaker 12>more seamless experience, and it encourages advisors to use all

0:22:40.920 --> 0:22:44.520
<v Speaker 12>aspects so that they're not just focused on portfolio construction.

0:22:45.000 --> 0:22:46.919
<v Speaker 12>That they are taking the time to do that planning

0:22:46.920 --> 0:22:49.320
<v Speaker 12>with their clients, which is so valuable to the end investor.

0:22:49.480 --> 0:22:52.680
<v Speaker 11>And TEX optimization is a great example when an advisor

0:22:52.760 --> 0:22:56.199
<v Speaker 11>wants to transition a client to a new portfolio, what

0:22:56.400 --> 0:23:00.159
<v Speaker 11>is that client's tolerance level from a tax perspective, and

0:23:00.240 --> 0:23:02.960
<v Speaker 11>Wolf gives them the tools in order to model that

0:23:03.200 --> 0:23:03.879
<v Speaker 11>very efficiently.

0:23:06.960 --> 0:23:10.159
<v Speaker 1>So looking you know here Pershing X, we've heard a

0:23:10.160 --> 0:23:12.159
<v Speaker 1>lot about that, and you guys have a strategy I

0:23:12.160 --> 0:23:15.280
<v Speaker 1>guess for this year simply scale and serve.

0:23:15.320 --> 0:23:16.639
<v Speaker 3>What does that mean, Emily?

0:23:16.880 --> 0:23:19.800
<v Speaker 12>Yeah, So at Pershing our mission is to simplify, scale

0:23:19.960 --> 0:23:22.520
<v Speaker 12>and serve to build on that a little bit. We

0:23:22.560 --> 0:23:26.359
<v Speaker 12>are working to simplify the complex. A large part of

0:23:26.400 --> 0:23:28.760
<v Speaker 12>how we're doing that is through technology. I think Wolve

0:23:28.880 --> 0:23:30.840
<v Speaker 12>is a really good example of that. We've just talked

0:23:30.840 --> 0:23:35.000
<v Speaker 12>about the productivity that it drives because it is a simplified,

0:23:35.480 --> 0:23:40.159
<v Speaker 12>single ecosystem for advisors to live in. We're looking to

0:23:40.480 --> 0:23:44.080
<v Speaker 12>scale to grow. We have the most kind of stable,

0:23:44.320 --> 0:23:48.760
<v Speaker 12>resilient platform. Last year, on a single day, we processed

0:23:48.840 --> 0:23:52.399
<v Speaker 12>four point eight million trades, and our commitment to our

0:23:52.440 --> 0:23:56.760
<v Speaker 12>clients is that they will never outgrow our platform. And

0:23:56.800 --> 0:23:59.320
<v Speaker 12>then finally, we're looking to serve to delight. We think

0:23:59.359 --> 0:24:03.040
<v Speaker 12>it's a critical differentiator for us to really be at

0:24:03.040 --> 0:24:06.639
<v Speaker 12>the cutting edge of service. Quite honestly, I think it's

0:24:06.680 --> 0:24:10.480
<v Speaker 12>an area where our whole industry lags, and I think

0:24:10.520 --> 0:24:13.800
<v Speaker 12>it's it's really what our clients ultimately deserve a need.

0:24:14.280 --> 0:24:16.360
<v Speaker 11>And Paul, if you just looked around the expo here,

0:24:16.440 --> 0:24:20.160
<v Speaker 11>you can see all the exhibitors and see the complexity

0:24:20.200 --> 0:24:23.400
<v Speaker 11>in the system. And so when Emily speaks about simplifying

0:24:23.440 --> 0:24:25.119
<v Speaker 11>the complex, that's exactly what.

0:24:25.000 --> 0:24:26.040
<v Speaker 10>She's speaking about.

0:24:26.520 --> 0:24:28.399
<v Speaker 11>And if you really pull back and want and take

0:24:28.440 --> 0:24:31.040
<v Speaker 11>a look at what we do on an annual basis.

0:24:31.119 --> 0:24:35.640
<v Speaker 11>Our capex in twenty twenty three is reinvesting seventy five

0:24:35.680 --> 0:24:40.159
<v Speaker 11>percent of our capex into simplifying the complex, So we

0:24:40.280 --> 0:24:42.800
<v Speaker 11>believe it really is one of the key pillar source strategy.

0:24:43.480 --> 0:24:46.679
<v Speaker 6>Well, on that note, Jim, sticking with you here, what

0:24:46.800 --> 0:24:49.560
<v Speaker 6>are you hearing on the ground in Orlando that is

0:24:49.840 --> 0:24:52.679
<v Speaker 6>changing your thinking is at all about Wove and what

0:24:52.720 --> 0:24:53.960
<v Speaker 6>you want to do next?

0:24:54.359 --> 0:24:56.840
<v Speaker 10>Well, it's what we're hearing on the ground is.

0:24:57.040 --> 0:24:59.280
<v Speaker 11>And that's a great comment because we really want to

0:24:59.320 --> 0:25:00.760
<v Speaker 11>listen to what our clients are saying.

0:25:00.800 --> 0:25:04.199
<v Speaker 10>They're giving us feedback constantly.

0:25:03.600 --> 0:25:06.600
<v Speaker 11>On the order of operation of how we introduce new

0:25:06.680 --> 0:25:09.879
<v Speaker 11>technology into the Wove platform. And what we believe in

0:25:10.440 --> 0:25:14.160
<v Speaker 11>is we believe in this connectivity, we believe in this interoperability,

0:25:14.400 --> 0:25:18.119
<v Speaker 11>we believe in having data moved seamlessly across these different

0:25:19.000 --> 0:25:22.480
<v Speaker 11>applications with an ecosystem. And we're not going to be

0:25:23.720 --> 0:25:26.520
<v Speaker 11>fullhearted or chase the hot dot, if you will, by

0:25:26.560 --> 0:25:29.840
<v Speaker 11>adding new things unless we believe they do other things

0:25:29.840 --> 0:25:34.440
<v Speaker 11>that Emily just spoke about simplifying the complex and scaling

0:25:34.760 --> 0:25:36.359
<v Speaker 11>and enhancing the service model.

0:25:36.920 --> 0:25:40.719
<v Speaker 1>And Emily, one of the terms that every single company

0:25:40.800 --> 0:25:42.639
<v Speaker 1>in the S and P five hundred mentioned on their

0:25:42.680 --> 0:25:45.399
<v Speaker 1>conference call last quarter was AI. Whether you an ice

0:25:45.480 --> 0:25:47.840
<v Speaker 1>cream company or a technology company, you have to weave

0:25:47.920 --> 0:25:50.680
<v Speaker 1>AI into your conversation if no other reason, to get

0:25:50.680 --> 0:25:54.760
<v Speaker 1>your stock multiple up Artificial intelligence for your business. I

0:25:54.760 --> 0:25:58.320
<v Speaker 1>would think there are so many applications. I mean, it's

0:25:58.520 --> 0:25:59.480
<v Speaker 1>super early days.

0:25:59.520 --> 0:26:01.520
<v Speaker 3>I guess, how are you guys thinking about that?

0:26:01.840 --> 0:26:02.720
<v Speaker 13>Yeah, it's early.

0:26:02.560 --> 0:26:06.480
<v Speaker 12>Days for some of the newer aspects of AI around

0:26:06.640 --> 0:26:09.959
<v Speaker 12>large language models and generative AI. But AI has been

0:26:10.000 --> 0:26:13.280
<v Speaker 12>around for a while and it's very heavily embedded in

0:26:13.320 --> 0:26:18.520
<v Speaker 12>our platforms. When you use our custodial application, it is

0:26:18.600 --> 0:26:21.600
<v Speaker 12>embedded in the search. You can actually navigate our whole

0:26:21.640 --> 0:26:27.000
<v Speaker 12>platform using natural language. It is heavily embedded in pershing X,

0:26:27.359 --> 0:26:30.160
<v Speaker 12>and if you think about the possibilities of it, it's

0:26:30.320 --> 0:26:33.120
<v Speaker 12>almost mind blowing. I mean, I talked about serve as

0:26:33.119 --> 0:26:36.560
<v Speaker 12>being one of our big pillars. If you could imagine

0:26:36.560 --> 0:26:40.280
<v Speaker 12>a world in which our service model was very self

0:26:40.320 --> 0:26:42.639
<v Speaker 12>service for our clients and they were almost pulling up

0:26:42.680 --> 0:26:46.760
<v Speaker 12>something like a chat GPT and being able to kind

0:26:46.760 --> 0:26:50.399
<v Speaker 12>of find whatever answers they want from all the data

0:26:50.440 --> 0:26:53.080
<v Speaker 12>that they have on our platform. It's not that far away,

0:26:53.119 --> 0:26:54.520
<v Speaker 12>and that's pretty awesome.

0:26:55.240 --> 0:26:58.080
<v Speaker 1>Jim, we've got about a minute left here. You're the

0:26:58.119 --> 0:27:01.439
<v Speaker 1>CEO here. What's the biggest challenge for you when you

0:27:01.440 --> 0:27:02.879
<v Speaker 1>go talk to the big boss? What do you tell

0:27:02.960 --> 0:27:04.960
<v Speaker 1>him is kind of something that you're a little concerned

0:27:05.000 --> 0:27:05.760
<v Speaker 1>about going forward?

0:27:05.880 --> 0:27:09.160
<v Speaker 10>Well, it's my focus is really on two things. It's

0:27:09.240 --> 0:27:10.240
<v Speaker 10>talent and execution.

0:27:11.040 --> 0:27:14.359
<v Speaker 11>So when I talk to the big Boss, he really

0:27:14.520 --> 0:27:17.360
<v Speaker 11>is asking me how are we doing because we are

0:27:17.400 --> 0:27:22.119
<v Speaker 11>making a pretty significant investment in this particular product launch

0:27:22.160 --> 0:27:27.200
<v Speaker 11>with Wove and in our platform most specifically. So he's

0:27:27.480 --> 0:27:31.639
<v Speaker 11>focused on execution, and I'm really focused on talent as well.

0:27:32.359 --> 0:27:34.840
<v Speaker 11>I need to have a team around me that is

0:27:35.400 --> 0:27:39.120
<v Speaker 11>not only diverse, but really focused on all the things

0:27:39.119 --> 0:27:41.639
<v Speaker 11>that we need to do and very complimentary to the

0:27:41.640 --> 0:27:42.359
<v Speaker 11>skills that I have.

0:27:42.680 --> 0:27:45.040
<v Speaker 1>All right, guys, really appreciate you taking the time. Guys

0:27:45.119 --> 0:27:47.680
<v Speaker 1>throw a good conference here. Appreciate it. Jim Crowley, chief

0:27:47.680 --> 0:27:50.840
<v Speaker 1>executive Officer and Chair of the Executive Committee for Pershing

0:27:50.840 --> 0:27:54.840
<v Speaker 1>and Emily Schlosser, COO of person joining us life here

0:27:54.920 --> 0:27:57.359
<v Speaker 1>on site here, So some good stuff here. Lots of

0:27:57.840 --> 0:28:00.560
<v Speaker 1>you know, twenty five hundred financial advisors run and around here,

0:28:00.600 --> 0:28:03.040
<v Speaker 1>trying to get a little bit smarter about their business,

0:28:03.040 --> 0:28:05.520
<v Speaker 1>doing a little networking, and I contellue they do some

0:28:05.640 --> 0:28:08.760
<v Speaker 1>serious networking at night down here in Orlando, Florida. So

0:28:08.800 --> 0:28:11.159
<v Speaker 1>the good stuff there, market's not much happening.

0:28:11.359 --> 0:28:13.600
<v Speaker 3>What else is new? S and P five hundred absolutely

0:28:13.640 --> 0:28:14.320
<v Speaker 3>unched on the day.

0:28:15.840 --> 0:28:19.240
<v Speaker 8>You're listening to the team Ken's are Live program Bloomberg

0:28:19.280 --> 0:28:22.639
<v Speaker 8>Markets weekdays at ten am Eastern on Bloomberg dot Com,

0:28:22.720 --> 0:28:25.880
<v Speaker 8>the iHeartRadio app, and the Bloomberg Business App, or listen

0:28:25.960 --> 0:28:28.240
<v Speaker 8>on demand wherever you get your podcasts.

0:28:30.359 --> 0:28:32.720
<v Speaker 1>Madison Mills in New York City at the Bloomberg invest

0:28:32.760 --> 0:28:36.000
<v Speaker 1>Conference at the sixth floor of Bloomberg Global HQ.

0:28:36.440 --> 0:28:37.880
<v Speaker 3>Interviewing a lot of great people there.

0:28:37.920 --> 0:28:41.120
<v Speaker 1>I'm down here in Orlando, live from the World Center

0:28:41.160 --> 0:28:42.400
<v Speaker 1>Maria in Orlando, Florida.

0:28:42.800 --> 0:28:45.080
<v Speaker 3>BNY Melon Pershing Insight Conference.

0:28:45.640 --> 0:28:47.760
<v Speaker 1>Lots of financial advisors running around here, trying to get

0:28:47.760 --> 0:28:50.040
<v Speaker 1>a little bit smarter about the wealth management business.

0:28:50.480 --> 0:28:51.960
<v Speaker 3>One of the businesses that these.

0:28:51.760 --> 0:28:54.440
<v Speaker 1>Folks at BNY Melon Pershing are talking a lot about

0:28:54.440 --> 0:28:57.320
<v Speaker 1>at this conference is Pershing X. I need to know

0:28:57.360 --> 0:28:58.960
<v Speaker 1>a little bit more about what's going on in Pershing

0:28:59.080 --> 0:29:01.880
<v Speaker 1>X and how it's working for these wealth managers. So

0:29:01.920 --> 0:29:04.920
<v Speaker 1>I figured let's get employeed number one at Pershing X.

0:29:05.160 --> 0:29:08.680
<v Speaker 1>Ainsley Simmons, president of Pershing X Droids, is here. Ainsley,

0:29:08.800 --> 0:29:11.400
<v Speaker 1>what is Pershing X. What are you guys trying to

0:29:11.560 --> 0:29:13.480
<v Speaker 1>what need in the market you trying to fill?

0:29:13.640 --> 0:29:13.840
<v Speaker 3>Yeah?

0:29:13.840 --> 0:29:17.160
<v Speaker 14>So Pershing X is a fintech inside of the Bank

0:29:17.200 --> 0:29:18.959
<v Speaker 14>of New York Mellon that was started about a year

0:29:18.960 --> 0:29:20.560
<v Speaker 14>and a half ago. And as you said, I was

0:29:20.560 --> 0:29:24.200
<v Speaker 14>employee number one, so I know the whole journey. It

0:29:24.280 --> 0:29:31.520
<v Speaker 14>is here to build and continuously improve a new wealth

0:29:31.600 --> 0:29:35.960
<v Speaker 14>management platform, which we actually announced yesterday, okay, called Wolf

0:29:36.480 --> 0:29:39.560
<v Speaker 14>And what Wolve is here to do is to make

0:29:39.600 --> 0:29:44.200
<v Speaker 14>an advisor's day more productive by providing a way to

0:29:44.240 --> 0:29:47.120
<v Speaker 14>connect applications so they don't have to swell a chair.

0:29:48.440 --> 0:29:51.360
<v Speaker 6>And jumping in here from New York, Ainsley, talk to

0:29:51.440 --> 0:29:55.760
<v Speaker 6>me about how you are measuring success for the platform,

0:29:55.840 --> 0:29:59.520
<v Speaker 6>given that you were part of the founding of it.

0:30:00.000 --> 0:30:01.800
<v Speaker 5>What is success looking like for you?

0:30:02.000 --> 0:30:04.960
<v Speaker 14>Yeah, So we center all of our decisions around what

0:30:05.040 --> 0:30:07.479
<v Speaker 14>we put in woe of and how it works and

0:30:07.520 --> 0:30:11.760
<v Speaker 14>how it's going to scale around advisor productivity. You know,

0:30:11.800 --> 0:30:14.920
<v Speaker 14>I said yesterday from the stage, and it's absolutely true.

0:30:15.000 --> 0:30:17.920
<v Speaker 14>Our KPI, what we are going to measure our success

0:30:18.000 --> 0:30:21.320
<v Speaker 14>on is how much time we give back to advisors

0:30:21.320 --> 0:30:23.960
<v Speaker 14>so that they can help their clients or just use

0:30:24.000 --> 0:30:27.280
<v Speaker 14>that time to prospect or grow revenue or you know,

0:30:27.400 --> 0:30:29.560
<v Speaker 14>work on their practice. You know, there's so many more

0:30:29.560 --> 0:30:32.680
<v Speaker 14>productive things that they could be doing then, you know,

0:30:32.800 --> 0:30:36.720
<v Speaker 14>retyping data and you know, learning new systems. So we're

0:30:36.760 --> 0:30:41.240
<v Speaker 14>really focused on that productivity KPI. We've built the measurement

0:30:41.320 --> 0:30:45.200
<v Speaker 14>of that into the platform and as advisors adopt, we'll

0:30:45.240 --> 0:30:48.680
<v Speaker 14>be able to help share with them how they're doing

0:30:48.760 --> 0:30:51.080
<v Speaker 14>and help them with new ideas on how to be

0:30:51.120 --> 0:30:55.560
<v Speaker 14>more productive. You know, we think the promise of software

0:30:55.840 --> 0:31:00.720
<v Speaker 14>hasn't resulted in the leverage business leverage that advisors had

0:31:00.720 --> 0:31:03.960
<v Speaker 14>hoped for because of this lack of interconnectivity.

0:31:04.080 --> 0:31:06.479
<v Speaker 13>So that's that's one hundred percent what we're focused on.

0:31:07.280 --> 0:31:10.640
<v Speaker 1>Do financial advisors buy and large, do they embrace technology?

0:31:11.520 --> 0:31:13.280
<v Speaker 14>Yeah, I mean I think you know, listen, I've been

0:31:13.280 --> 0:31:15.160
<v Speaker 14>in this business for a while on the tech side,

0:31:15.200 --> 0:31:17.959
<v Speaker 14>and you know what has gone from and if we

0:31:18.000 --> 0:31:20.920
<v Speaker 14>need technology in our practice, it is now to and

0:31:21.040 --> 0:31:23.880
<v Speaker 14>absolutely we need technology in our practice, and I think

0:31:23.920 --> 0:31:27.840
<v Speaker 14>advisors very much see the value clients are demanding, you know,

0:31:27.960 --> 0:31:32.640
<v Speaker 14>really good and elegant client experiences. So they're there, They're

0:31:32.640 --> 0:31:35.440
<v Speaker 14>one hundred percent there. I think what's so frustrating for

0:31:35.520 --> 0:31:39.240
<v Speaker 14>them though, as they have to hop across seven, eight, nine, ten,

0:31:39.400 --> 0:31:43.200
<v Speaker 14>sometimes fifteen different pieces of technology. And I mean, imagine

0:31:43.680 --> 0:31:46.320
<v Speaker 14>your own life if you didn't have an operating system

0:31:46.400 --> 0:31:49.320
<v Speaker 14>on your phone and every app you went to look

0:31:49.360 --> 0:31:52.000
<v Speaker 14>at was so one hundred percent completely different. There was

0:31:52.040 --> 0:31:55.120
<v Speaker 14>no common alerts, there were no common search elements like it.

0:31:55.240 --> 0:31:56.640
<v Speaker 13>Just that's exhausting.

0:31:56.720 --> 0:31:59.400
<v Speaker 14>It takes too hard to it takes too much to learn,

0:31:59.520 --> 0:32:01.920
<v Speaker 14>you know, adoption is hard. You know, they feel like

0:32:02.000 --> 0:32:04.760
<v Speaker 14>they need a manual, and you know, that's just not

0:32:04.840 --> 0:32:07.400
<v Speaker 14>where we are in technology in our daily life, and

0:32:07.440 --> 0:32:12.000
<v Speaker 14>it's not where they should be in technology, in serving

0:32:12.040 --> 0:32:15.240
<v Speaker 14>clients and helping them create wealth in their lives.

0:32:16.040 --> 0:32:18.360
<v Speaker 6>When we talk about technology, it feels like we always

0:32:18.360 --> 0:32:21.000
<v Speaker 6>have the same conversation whenever there's a new innovation. We

0:32:21.080 --> 0:32:23.320
<v Speaker 6>worried that the internet was going to take jobs away.

0:32:23.360 --> 0:32:26.120
<v Speaker 6>Now we're doing the same thing with AI. What's your

0:32:26.160 --> 0:32:30.120
<v Speaker 6>thinking on the cost benefit analysis of AI as a

0:32:30.160 --> 0:32:32.520
<v Speaker 6>tool versus as something that's going to be a headwind.

0:32:33.200 --> 0:32:36.560
<v Speaker 14>Yeah, you know, I think obviously goes without saying we're

0:32:36.560 --> 0:32:39.200
<v Speaker 14>in very early days of what AI can do. But

0:32:39.760 --> 0:32:42.040
<v Speaker 14>you know, if there is a tool that can help

0:32:42.080 --> 0:32:45.640
<v Speaker 14>you parse through large data sets or help you, you know,

0:32:46.080 --> 0:32:48.560
<v Speaker 14>get smart about a topic in a very short period

0:32:48.640 --> 0:32:52.120
<v Speaker 14>of time, I mean I see people wanting to adopt

0:32:52.120 --> 0:32:55.640
<v Speaker 14>that kind of thing, just because nobody wants to have

0:32:55.760 --> 0:32:58.040
<v Speaker 14>to work as hard as we have to work sometimes

0:32:58.080 --> 0:33:01.240
<v Speaker 14>just to get you know, marketing for me, or get inform,

0:33:01.320 --> 0:33:04.400
<v Speaker 14>you know, get prepared for a client meeting. So I

0:33:04.440 --> 0:33:07.120
<v Speaker 14>think there's going to be lots of terrific applications in

0:33:07.160 --> 0:33:07.840
<v Speaker 14>our business.

0:33:09.000 --> 0:33:11.520
<v Speaker 13>You know, I don't think and I've maintained this.

0:33:11.560 --> 0:33:14.600
<v Speaker 14>View for many, many, many many years, and I believe

0:33:14.640 --> 0:33:17.240
<v Speaker 14>I've gone on record saying this many times. I don't

0:33:17.280 --> 0:33:23.360
<v Speaker 14>think there is a disintermediation disintermediation of advisors anytime in

0:33:23.360 --> 0:33:27.320
<v Speaker 14>our near future, because money is incredibly personal and people

0:33:27.440 --> 0:33:31.640
<v Speaker 14>have to have a really high which most advisors, almost

0:33:31.680 --> 0:33:34.880
<v Speaker 14>all advisors do, are really high eq to help people

0:33:35.040 --> 0:33:37.680
<v Speaker 14>through financial decisions, and a computer just can't do that.

0:33:38.280 --> 0:33:40.360
<v Speaker 1>Talk to us a little bit about diversity in the

0:33:40.400 --> 0:33:42.479
<v Speaker 1>wealth management business. How do you guys think about that,

0:33:42.560 --> 0:33:45.239
<v Speaker 1>because we've heard a couple of folks raise that as

0:33:45.240 --> 0:33:47.440
<v Speaker 1>a them need to do a better job in terms

0:33:47.480 --> 0:33:50.680
<v Speaker 1>of the diversity within the wealth management side of financial services.

0:33:50.760 --> 0:33:52.640
<v Speaker 14>Yeah, I mean, I think the leading firms out there

0:33:52.800 --> 0:33:57.440
<v Speaker 14>understand that, you know, their clients are diverse, and so

0:33:57.600 --> 0:34:00.400
<v Speaker 14>their firms need to be diverse. I've met, you know,

0:34:02.280 --> 0:34:04.240
<v Speaker 14>lots and lots and lots of different clients over the

0:34:04.320 --> 0:34:06.960
<v Speaker 14>next over the last few days, and you know, the

0:34:06.960 --> 0:34:10.520
<v Speaker 14>ones that I know are really leading, are leading, leading

0:34:10.560 --> 0:34:16.880
<v Speaker 14>into women as investors, leading into other communities as investors,

0:34:16.880 --> 0:34:20.839
<v Speaker 14>and they're really seeing that wealth is not being concentrated

0:34:20.880 --> 0:34:23.040
<v Speaker 14>in the ways it was in the past. And I

0:34:23.080 --> 0:34:26.920
<v Speaker 14>think those firms ultimately will win because that, you know,

0:34:27.960 --> 0:34:29.200
<v Speaker 14>I hate to say it, you got to go where

0:34:29.200 --> 0:34:33.319
<v Speaker 14>the money is, and the money is shifting, and you know,

0:34:33.520 --> 0:34:37.040
<v Speaker 14>the face of an investor is shifted. I mean, if

0:34:37.320 --> 0:34:40.200
<v Speaker 14>if you're an advisor and you haven't realized that most

0:34:40.200 --> 0:34:42.719
<v Speaker 14>of the billionaires that are being created in America right

0:34:42.760 --> 0:34:46.160
<v Speaker 14>now are tech founders and they probably don't look anything

0:34:46.280 --> 0:34:48.359
<v Speaker 14>like your traditional client, you're missing the boat.

0:34:49.400 --> 0:34:52.560
<v Speaker 6>In our final forty five seconds, or so with you, Ainsley,

0:34:52.560 --> 0:34:56.279
<v Speaker 6>can you talk to me about some of the challenges

0:34:56.280 --> 0:34:59.279
<v Speaker 6>that might lie ahead for that inclusion and diversity and

0:34:59.600 --> 0:35:02.760
<v Speaker 6>do you think that there's been adoption across the board.

0:35:02.840 --> 0:35:05.880
<v Speaker 6>Does everybody get it by now or are you still

0:35:05.960 --> 0:35:07.200
<v Speaker 6>seeing some challenge on that.

0:35:07.440 --> 0:35:07.640
<v Speaker 5>Yeah?

0:35:07.680 --> 0:35:10.840
<v Speaker 14>No, I mean not everybody gets anything, so you know,

0:35:10.880 --> 0:35:13.399
<v Speaker 14>I think that would be sort of hyperbolic to say that,

0:35:13.840 --> 0:35:16.160
<v Speaker 14>you know, you could expect everybody to get something.

0:35:16.200 --> 0:35:18.040
<v Speaker 13>But again, as I said, I think they're really smart.

0:35:18.080 --> 0:35:21.560
<v Speaker 14>Firms see where wealth is, they see where it's headed,

0:35:22.160 --> 0:35:24.440
<v Speaker 14>and you know, they want to prepare so that their

0:35:24.480 --> 0:35:27.240
<v Speaker 14>business continue continue to grow and develop in the future.

0:35:27.280 --> 0:35:27.480
<v Speaker 13>You know.

0:35:27.800 --> 0:35:30.359
<v Speaker 14>Robin our, CEO of the Bank of New York Mellon,

0:35:30.440 --> 0:35:33.840
<v Speaker 14>talked about some things we're doing to you know, bring

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<v Speaker 14>new bond issuances from you know, different communities into the marketplace.

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<v Speaker 14>I mean, there's so many ways in which the capital

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<v Speaker 14>markets can can be reflecting, frankly, the face of America,

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<v Speaker 14>and I think, you know, good things are happening in

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<v Speaker 14>a lot of places.

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<v Speaker 13>There's obviously more to be done.

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<v Speaker 3>Angeie, thank you so much for joining us. Really appreciate it.

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<v Speaker 1>Angeley Simmons Pershing ex president the Fintech within the B

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<v Speaker 1>and Y Melon Pershing.

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<v Speaker 2>Thanks for listening to the Bloomberg Markets podcast. You can

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<v Speaker 2>subscribe and listen to interviews at Apple Podcasts or whatever

0:36:09.920 --> 0:36:13.640
<v Speaker 2>podcast platform you prefer. I'm Matt Miller. I'm on Twitter

0:36:13.840 --> 0:36:15.759
<v Speaker 2>at Matt Miller nineteen seventy three.

0:36:16.200 --> 0:36:18.600
<v Speaker 3>And I'm Fall Sweeney. I'm on Twitter at pt Sweeney.

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<v Speaker 1>Before the podcast, you can always catch us worldwide at

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<v Speaker 1>Bloomberg Radio