WEBVTT - Gadget nostalgia, the Computer Exorcist & AI predicts your lifespan 0:00:00.120 --> 0:00:04.720 Clickfix malware could infect your PC. I'll tell you how 0:00:04.720 --> 0:00:09.920 it works. Google launches its answer to Apple's affordable iPhone, 0:00:10.240 --> 0:00:14.360 which one wins. And Amazon Alexa is removing a key 0:00:14.520 --> 0:00:18.520 privacy option. What you need to know plus your tech 0:00:18.600 --> 0:00:22.440 questions answered? What's going on on richdmiro And this is 0:00:22.640 --> 0:00:25.640 Rich on Tech. This is the show where I talk 0:00:25.680 --> 0:00:27.840 about the tech stuff I think you should know about. 0:00:28.160 --> 0:00:31.600 It's also the place where I answer your questions about technology. 0:00:32.120 --> 0:00:35.760 I believe that tech should be interesting, useful and fun. 0:00:36.320 --> 0:00:39.640 Phone lines are open at triple eight Rich one oh one. 0:00:40.240 --> 0:00:43.800 That's eight eight eight seven four to two four one 0:00:44.200 --> 0:00:46.240 zero one. Give me call if you have a question 0:00:46.280 --> 0:00:49.640 about technology. Email is also an option. Just go to 0:00:49.760 --> 0:00:52.840 Rich on Tech dot tv and hit contact. 0:00:53.720 --> 0:00:54.000 All right. 0:00:54.000 --> 0:00:56.240 We got a couple of guests this week. First off, 0:00:56.760 --> 0:00:59.040 I couldn't believe this story. We got someone calling in 0:00:59.080 --> 0:01:02.640 who got scammed out of thousands of dollars through a 0:01:02.720 --> 0:01:06.200 text message. Yes, we always say who answers these text messages? 0:01:06.600 --> 0:01:07.080 People do. 0:01:07.319 --> 0:01:10.280 It's a numbers game and this person fell for the scam. 0:01:10.680 --> 0:01:14.440 He will explain how they got his money. Then later 0:01:14.560 --> 0:01:18.759 we've got Mark Anthony Arena, the computer exercist. He's gonna 0:01:18.760 --> 0:01:22.200 explain why old school virus scans don't cut it anymore 0:01:22.840 --> 0:01:26.959 and the real dangers you should watch out for. And finally, 0:01:27.040 --> 0:01:31.440 later we've got Brett Fransen, founder of that death clock app. 0:01:31.959 --> 0:01:35.960 He's gonna tell us how AI can predict your life expectancy, 0:01:36.560 --> 0:01:41.119 biological age and more, plus why he created this app. 0:01:43.080 --> 0:01:44.600 All right, I thought it'd be kind of fun this 0:01:44.680 --> 0:01:48.520 week to go through some of the gadget milestones of 0:01:48.560 --> 0:01:52.480 my life. So some of you listening may have been 0:01:52.520 --> 0:01:56.560 around longer for me, some shorter. But I'm gonna tell 0:01:56.560 --> 0:02:01.200 you what has been interesting in my lifetime. Darting with 0:02:01.320 --> 0:02:04.920 the giant stereo system that my dad bought back in 0:02:04.960 --> 0:02:08.239 the day, New Jersey, grown up as a kid. 0:02:08.520 --> 0:02:09.320 It was a Sony. 0:02:09.440 --> 0:02:11.520 It was one of those rack systems that just had 0:02:11.560 --> 0:02:12.920 like a bunch of components. 0:02:13.440 --> 0:02:14.320 It was all silver. 0:02:14.560 --> 0:02:18.919 It has a record player, it had a cassette player. 0:02:18.960 --> 0:02:21.680 I think it was a was it dual cassettes? So 0:02:21.760 --> 0:02:22.760 that was number one. 0:02:22.960 --> 0:02:25.800 And I remember my dad bringing this thing home, probably 0:02:26.320 --> 0:02:29.880 a lot of money, and uh, it was just incredible. 0:02:29.919 --> 0:02:32.919 It was just like something we'd never seen before. Okay, 0:02:32.960 --> 0:02:35.840 so that was first I mean cable TV came after that. 0:02:35.840 --> 0:02:38.280 That wasn't that big of a deal, but whatever. But 0:02:38.360 --> 0:02:41.480 the second I think changing point in my life was 0:02:41.560 --> 0:02:45.760 the Nintendo Entertainment System. When I got this thing and 0:02:45.800 --> 0:02:47.960 you can play video games in your basement. 0:02:48.400 --> 0:02:50.600 Oh, we played the heck out of it. We had 0:02:50.760 --> 0:02:57.240 Nintendo Thumb, one of the swishies out the one I got. 0:02:58.280 --> 0:03:00.519 I tried something different from my headphone and they are 0:03:00.639 --> 0:03:04.079 not working. Okay, so let's try that less of a delay. 0:03:04.360 --> 0:03:07.840 So yeah, Nintendo was incredible. It was, you know, just 0:03:08.120 --> 0:03:10.960 RC pro am and we played so many games Mario Brothers. 0:03:11.040 --> 0:03:13.000 I mean, we just played the heck out of that thing. 0:03:13.320 --> 0:03:16.200 Now, that was great until we went portable. 0:03:16.520 --> 0:03:18.280 And then I got my Game Boy and I remember, 0:03:18.280 --> 0:03:19.840 this is one of the first things that I spent 0:03:19.880 --> 0:03:21.840 my own money on. I think it was ninety dollars. 0:03:21.880 --> 0:03:25.760 Went to KB Toys and bought the game Boy and 0:03:25.800 --> 0:03:28.440 played the heck out of Tetris toys. 0:03:28.600 --> 0:03:31.560 KB Toys. Yeah, back in the day, don't have that. 0:03:31.639 --> 0:03:31.800 You know. 0:03:31.840 --> 0:03:33.640 This was when the mall had everything you needed in 0:03:33.639 --> 0:03:37.400 one place, you know, for everything from your your pretzel 0:03:37.480 --> 0:03:40.840 to your you know, your drink, to your games and 0:03:40.880 --> 0:03:43.760 your toys and the you know, CD player or not CDs, 0:03:43.760 --> 0:03:44.440 the cassettes. 0:03:45.240 --> 0:03:47.520 So that was that was awesome. The game Boy played 0:03:47.520 --> 0:03:48.080 the heck out of that. 0:03:48.120 --> 0:03:51.000 I think it actually took regular batteries, like double A batteries. 0:03:51.840 --> 0:03:54.000 And then later on it was a VCR. I remember 0:03:54.360 --> 0:03:57.720 specifically getting a new VCR at the house. This was 0:03:57.760 --> 0:03:59.720 a brand new kind of thing that went along with 0:03:59.760 --> 0:04:02.760 block Buster Video. And we would just every Friday night 0:04:02.800 --> 0:04:05.600 go to Blockbuster and rent tapes, and we'd rent like 0:04:05.640 --> 0:04:08.040 three or four of them at the same time, and 0:04:08.120 --> 0:04:09.800 of course you had to rewind them before you brought 0:04:09.840 --> 0:04:11.800 them back, and if you didn't bring them back, you 0:04:11.840 --> 0:04:13.560 were looking at a bill of like, you know, one 0:04:13.600 --> 0:04:15.600 hundred bucks, two hundred dollars whatever it was that a 0:04:15.640 --> 0:04:19.240 cassette tape they would charge you, which was just absolutely insane. 0:04:19.920 --> 0:04:21.760 Then later on, and I'm not sure all this is 0:04:21.800 --> 0:04:24.160 in a perfect order, because I just kind of brainstormed 0:04:24.200 --> 0:04:25.720 and I was remembering, so I tried to put it 0:04:25.760 --> 0:04:28.000 in the best order I could think of. Then we 0:04:28.040 --> 0:04:30.720 had the camquarter, and this was back in the day 0:04:31.160 --> 0:04:33.760 when at least growing up in New Jersey, you had 0:04:33.760 --> 0:04:36.080 a bunch of different electronics stores in New Jersey and 0:04:36.120 --> 0:04:38.240 New York and you would look in the back of 0:04:38.279 --> 0:04:40.919 the newspaper and they had all the listings for the 0:04:41.040 --> 0:04:43.440 gadgets that they were selling, and you'd see them at 0:04:43.480 --> 0:04:45.600 these places in New York City. And then you'd bring 0:04:45.640 --> 0:04:47.600 that newspaper to a place in New Jersey. I think 0:04:47.640 --> 0:04:50.320 it was like Crazy Eddies, and you would show them 0:04:50.320 --> 0:04:51.719 that price and be like, I could get this for 0:04:51.760 --> 0:04:53.800 this price, and they'd say, no, we want you to 0:04:53.800 --> 0:04:54.240 buy it here. 0:04:54.279 --> 0:04:57.520 We'll give you twenty dollars less than that price sold. 0:04:57.680 --> 0:05:00.560 So I remember Yashika was our camcord and it had 0:05:00.560 --> 0:05:03.240 like zoom and these little digital graphics you can put 0:05:03.279 --> 0:05:06.880 on there, and the only kind of transition you had 0:05:06.960 --> 0:05:08.960 was just a fade, like a fade to black, fade 0:05:09.040 --> 0:05:11.680 up from black, and that was it. But camcorder. I 0:05:11.720 --> 0:05:15.040 had that thing all the time, played on that a lot. 0:05:15.680 --> 0:05:19.360 Then I remember getting my one and ten cameras. 0:05:19.440 --> 0:05:20.440 This was a little. 0:05:20.200 --> 0:05:23.880 Pocket sized camera, took actual film, one hundred and ten cartridge. 0:05:24.320 --> 0:05:27.480 This was maybe the competitor of thirty five millimeter or before. 0:05:28.320 --> 0:05:30.240 And yeah, that was a new one because you had 0:05:30.240 --> 0:05:32.960 to take your photos, your film into a little photo 0:05:33.040 --> 0:05:35.000 developing place. It was like a little hot in the 0:05:35.000 --> 0:05:37.520 middle of a parking lot. You drop off your film 0:05:37.560 --> 0:05:39.560 through the drive through and you come back a couple 0:05:39.600 --> 0:05:41.640 of days later and get your pictures. You never knew 0:05:41.640 --> 0:05:43.359 what was going to be on that roll. Half the 0:05:43.400 --> 0:05:47.400 pictures were tossaways because they were so bad. Then we 0:05:47.440 --> 0:05:50.480 had projection TV again, so my dad was definitely on. 0:05:50.400 --> 0:05:51.719 The cutting edge of a lot of this stuff. 0:05:51.720 --> 0:05:53.760 We didn't have everything, but we definitely got He kind 0:05:53.800 --> 0:05:55.440 of I don't know if he maybe, now that I 0:05:55.440 --> 0:05:58.000 think about it, maybe he instilled my love of electronics 0:05:58.040 --> 0:06:01.120 because we got this big projection TV hue. Huge, it 0:06:01.200 --> 0:06:04.039 was heavy, it was bulky, but it worked and it 0:06:04.120 --> 0:06:06.719 was so cool because the picture was big. And I 0:06:06.720 --> 0:06:09.400 remember one time I sprayed index on the screen and 0:06:09.480 --> 0:06:11.480 ruined it, and yeah, that was not a good day 0:06:11.480 --> 0:06:13.960 in the DeMuro house. I kind of got in trouble 0:06:14.000 --> 0:06:20.000 for that. My cassette walkman. I remember having a cassette walkman. 0:06:20.080 --> 0:06:22.279 It was a Sony, it was yellow. It was like 0:06:22.360 --> 0:06:24.560 kind of the sport you pop a tape in there, 0:06:24.680 --> 0:06:26.359 maybe listen to the radio if you didn't have a 0:06:26.360 --> 0:06:29.479 good tape. And of course that was my first taste 0:06:29.520 --> 0:06:31.919 of portable music on the go. You could listen to 0:06:32.120 --> 0:06:35.839 anything anywhere. And of course that was my first taste 0:06:35.880 --> 0:06:38.919 of getting you know, cassettes at Sam Goodie on the weekend, 0:06:39.000 --> 0:06:43.040 spending all my hard earned cash. Then later I remember, 0:06:43.080 --> 0:06:45.240 now this is when I started getting into technology with 0:06:45.279 --> 0:06:48.840 my family. But I remember getting my family a cordless phone, 0:06:48.880 --> 0:06:51.560 and then we got caller ID and it was a 0:06:51.600 --> 0:06:54.680 separate box for the caller ID, and I remember my 0:06:54.760 --> 0:06:56.960 mom saying, why would I ever want caller ID? Why 0:06:57.000 --> 0:06:58.600 would I ever need to know who's calling. I'll just 0:06:58.600 --> 0:07:00.839 pick up the phone and ask them. Oh, we used 0:07:00.839 --> 0:07:03.120 the heck out of caller ID. Believe me. Then you 0:07:03.120 --> 0:07:05.279 stop picking up the phone. Oh that person's calling, don't 0:07:05.279 --> 0:07:07.520 pick it up. I'm not here, I'm not here, Tell 0:07:07.560 --> 0:07:08.200 them I'm not here. 0:07:09.000 --> 0:07:09.600 Uh. 0:07:09.760 --> 0:07:11.680 And then I remember going to a friend's house. 0:07:11.720 --> 0:07:14.360 They had a Tandy computer and I played with it 0:07:14.440 --> 0:07:17.560 for just about five minutes. Couldn't really do anything, but 0:07:17.640 --> 0:07:19.480 I fell in love and I wanted a computer. So 0:07:19.520 --> 0:07:20.960 then I dragged my dad to the store. I got 0:07:21.000 --> 0:07:24.720 a three eighty six SX sixteen tiny. It is just 0:07:24.960 --> 0:07:27.640 a big old honking computer. I think this was that PC, 0:07:27.840 --> 0:07:30.880 Richard and Son or the Whiz something like that. You know, 0:07:30.920 --> 0:07:33.680 I grew up in Jersey. All the electronics stores were 0:07:33.720 --> 0:07:35.960 regional back then. We didn't really have like a Best Buy. 0:07:35.960 --> 0:07:38.520 It was like all regional places. You'd go in there 0:07:38.520 --> 0:07:40.480 and you'd get a you know, you'd buy a computer, 0:07:40.640 --> 0:07:42.320 just grab the box, put it in your car and 0:07:42.320 --> 0:07:44.160 bring it home and turn it on. It didn't do anything. 0:07:44.240 --> 0:07:47.240 I mean it did basically nothing. No Internet back then. 0:07:47.600 --> 0:07:51.720 But also got a top top matrix printer. This was 0:07:51.720 --> 0:07:54.400 the printer that had the perforated edges on the side 0:07:54.440 --> 0:07:57.760 to the little holes and you'd prant it go. That 0:07:57.920 --> 0:08:01.960 was amazing. Fax machine. Don't forget the fax machine. I 0:08:01.960 --> 0:08:05.560 remember walking into the electronics store and getting my first 0:08:05.560 --> 0:08:07.960 demo of a fax machine and going, how does it know? 0:08:08.400 --> 0:08:10.160 How does it print out the same thing on the 0:08:10.200 --> 0:08:10.680 other end. 0:08:11.200 --> 0:08:13.080 Well, of course you realize that it takes a scan 0:08:13.160 --> 0:08:15.360 of the document and just print it out in the 0:08:15.400 --> 0:08:17.600 other end. It's not the exact same document you're sending 0:08:17.600 --> 0:08:18.960 through the internet or through the. 0:08:18.920 --> 0:08:19.920 Phone lines back then. 0:08:20.800 --> 0:08:23.720 Oh and then I upgraded my computer to a Gateway 0:08:23.760 --> 0:08:26.600 two thousand. If you remember this company, they had those 0:08:26.840 --> 0:08:30.760 iconic cowprint boxes. I was in love with this company, 0:08:30.800 --> 0:08:34.880 ted Waite Gateway two thousand. It was so cool and 0:08:34.960 --> 0:08:37.720 I loved it. And I got this big honkin tower 0:08:37.760 --> 0:08:40.040 of a computer with all the accessories, and I used 0:08:40.080 --> 0:08:43.280 to pop in all the peripherals, buy something new all 0:08:43.320 --> 0:08:45.960 the time, to pop it in and attach it. This 0:08:46.120 --> 0:08:48.840 was before USB, so everything had to be like put 0:08:48.880 --> 0:08:51.520 into the computer. I got a bubble jet printer that 0:08:51.600 --> 0:08:54.480 was the upgrade from the Dot Matrix, much quieter. Then 0:08:54.480 --> 0:08:56.640 I got a CD player. Bought my first CD player 0:08:56.679 --> 0:08:58.839 off of a friend's family member. I think it was 0:08:58.880 --> 0:09:00.920 twenty bucks. You sold it to me, and that was 0:09:00.920 --> 0:09:03.440 like a CD player, like a portable CD player, And 0:09:03.440 --> 0:09:06.439 it skipped so much. You could barely even walk around 0:09:06.440 --> 0:09:10.199 with that thing. Then I got my laptop in college. 0:09:10.240 --> 0:09:11.800 It was a win Book. I don't even think that 0:09:11.840 --> 0:09:14.959 company's around anymore. It was huge, but I loved it. 0:09:15.040 --> 0:09:16.800 Still no Internet on that thing, I mean it was 0:09:16.840 --> 0:09:19.160 still like maybe it was wired internet. I don't even 0:09:19.160 --> 0:09:23.760 remember TV and VCR combos, remember that. I remember waiting 0:09:23.800 --> 0:09:25.840 in line on Black Friday for one of those. The 0:09:25.840 --> 0:09:28.600 thing was on sale for sixty bucks at Sears. All 0:09:28.640 --> 0:09:31.199 the places. I'm telling you aren't even around anymore. All 0:09:31.240 --> 0:09:34.240 the technology. It's like, this stuff seems so lame at 0:09:34.240 --> 0:09:38.559 this point. DVD player coming home from college watching DVDs 0:09:38.600 --> 0:09:40.800 because we had this fancy new DVD player. I remember 0:09:40.840 --> 0:09:43.840 watching it and saying, that is so clear, the picture 0:09:44.000 --> 0:09:48.160 is so amazing. Fargo was our first DVD. Then I 0:09:48.160 --> 0:09:51.120 got my Motorola Star tac phone, my flip phone. I 0:09:51.160 --> 0:09:53.319 thought that was the best thing ever. My Palm Pilot, 0:09:53.720 --> 0:09:57.040 my Tvo. Then I went flat screen with a Visio. 0:09:57.679 --> 0:10:00.360 Thousand bucks on my first flat screen TV from Visio. 0:10:00.480 --> 0:10:03.680 It was incredible. I loved it. I made such a 0:10:03.679 --> 0:10:05.880 big decision on getting that. Should I buy this? Should 0:10:05.920 --> 0:10:08.160 I buy this? Kept that thing for like ten years. 0:10:08.800 --> 0:10:11.680 The BlackBerry. We all had one of those. We loved 0:10:11.679 --> 0:10:13.840 getting our email on the go. Then I was on 0:10:13.880 --> 0:10:15.360 a plane I saw the girl next to me had 0:10:15.360 --> 0:10:16.840 an iPod. I said, can I see that? 0:10:16.880 --> 0:10:17.480 What is that? 0:10:18.040 --> 0:10:19.840 And I immediately went out and bought one, the little 0:10:19.840 --> 0:10:24.120 iPad iPod Mini from Best Buy, my Motorola Q smartphone. 0:10:24.160 --> 0:10:28.840 Then I got the iPhone. That was when things really shifted. Now, 0:10:28.960 --> 0:10:31.280 all the gadgets I just told you could be built 0:10:31.280 --> 0:10:34.120 into a phone, and then the Kindle came out, and 0:10:34.120 --> 0:10:36.760 then the iPad after that, and then the Google Home 0:10:36.840 --> 0:10:39.240 Smart Speaker. Now this was when the time when I 0:10:39.280 --> 0:10:42.280 was starting in my career as a real tech journalist 0:10:42.640 --> 0:10:45.640 and starting to really get this stuff. Day in first 0:10:45.720 --> 0:10:48.320 day Apple Watch, I was there for the launch of that. 0:10:48.600 --> 0:10:50.480 I mean I was there for the launch of the iPad, 0:10:50.520 --> 0:10:53.320 the launch of the Google Home Smart speaker, the Apple Watch, 0:10:54.360 --> 0:10:56.480 the son No speakers. I was not there for the launch, 0:10:56.520 --> 0:10:58.720 but I was there for the first demo I ever 0:10:58.760 --> 0:11:01.640 got in New York City. It's like twelve hundred bucks 0:11:01.640 --> 0:11:03.320 for the system. I said, who's ever gonna get this? 0:11:03.600 --> 0:11:03.760 Now? 0:11:03.760 --> 0:11:05.480 I can't live without it, even though you know I 0:11:05.520 --> 0:11:06.720 have a problem with it right now. 0:11:07.320 --> 0:11:09.200 And finally, I think the thing that has changed the 0:11:09.240 --> 0:11:12.320 most or the biggest impact, has been the meta ray band, 0:11:12.360 --> 0:11:16.520 smart glasses, putting those on, snapping photos, taking calls, the AI. 0:11:16.960 --> 0:11:19.320 It's all pretty incredible, and now of course we have 0:11:19.400 --> 0:11:21.640 AI and everything. All right, Hope you enjoyed that trip 0:11:21.679 --> 0:11:24.000 down memory lane eight eight eight rich one O one 0:11:24.120 --> 0:11:26.920 eight eight eight seven four to two four one zero one. 0:11:28.040 --> 0:11:30.920 Welcome back to rich On Tech. Rich DeMuro here hanging 0:11:30.960 --> 0:11:35.240 out with you Talking technology at triple eight Rich one 0:11:35.240 --> 0:11:37.719 O one eight eight eight seven four to two for 0:11:38.000 --> 0:11:40.920 one zero one, the website for the show Rich on 0:11:41.280 --> 0:11:45.640 tech dot tv. David writes in from San Francisco, Hey, Rich, 0:11:45.679 --> 0:11:47.800 I like your show. I have a Galaxy S twenty two, which, 0:11:47.800 --> 0:11:50.000 as you know, has no headphone jack. I can't find 0:11:50.040 --> 0:11:52.160 an adapter which works so I can hear anything while 0:11:52.160 --> 0:11:55.160 I'm on a plane. I've bought three different adapters, none 0:11:55.200 --> 0:11:57.680 solve the issue. Do you have any advice? Is it 0:11:57.720 --> 0:12:01.480 also a headphone issue? It's incredibly frustrated. Yeah, it's probably 0:12:01.480 --> 0:12:03.920 a combination. I mean, the adapter is the only adapter 0:12:04.040 --> 0:12:07.200 to get is called the airfly. So the airfly is 0:12:07.200 --> 0:12:11.200 a Bluetooth transmitter. You basically plug it in to the 0:12:11.200 --> 0:12:15.600 seatback entertainment the headphone out jack on the seatback entertainment 0:12:16.080 --> 0:12:19.840 that will allow you to broadcast whatever is on the 0:12:19.840 --> 0:12:22.520 seatback you know, the movie you're watching, or the TV show, 0:12:22.600 --> 0:12:25.000 or the audio you're listening to to your phone and 0:12:25.160 --> 0:12:27.920 on your phone. You definitely are going to need some 0:12:27.960 --> 0:12:31.760 sort of bluetooth headphones that have noise cancelation. If they don't, 0:12:31.800 --> 0:12:33.480 it's gonna be really tough. You're gonna have to turn 0:12:33.520 --> 0:12:35.720 your volume all the way up. The other thing on 0:12:35.760 --> 0:12:38.319 your phone is just to check your audio settings, make 0:12:38.360 --> 0:12:40.880 sure that you don't have some sort of limit on there. 0:12:41.280 --> 0:12:43.600 But you don't really want to be listening super loud 0:12:43.640 --> 0:12:46.080 on your phone anyway, because on a plane there's a 0:12:46.080 --> 0:12:49.120 lot of ambient audio. So any sort of headphones that 0:12:49.160 --> 0:12:52.360 have noise cancelation will be great. I personally enjoy like 0:12:52.400 --> 0:12:56.560 the over the ears headphones, so something like the Sony's 0:12:56.800 --> 0:13:00.360 or the Bows or the Sonos of the World, all 0:13:00.360 --> 0:13:02.200 three of those are really great on the plane. And 0:13:02.240 --> 0:13:05.120 if you want a pair of earbuds, you got to 0:13:05.120 --> 0:13:07.200 go with something that's high quality because the cheap ones 0:13:07.440 --> 0:13:08.960 you're not gonna be able to hear them on the plane. 0:13:08.960 --> 0:13:10.640 You got to get something that's a little bit better. 0:13:11.480 --> 0:13:12.560 Good question. Thanks for that. 0:13:12.720 --> 0:13:17.319 Let's go to Bob. Let's see where is Bob online? 0:13:17.360 --> 0:13:20.280 For Bob in Garden City, Michigan. You're on with Rich. 0:13:21.640 --> 0:13:24.120 Yeah, Hi, Rich, I really enjoy your show. 0:13:24.440 --> 0:13:24.760 Thank you. 0:13:26.040 --> 0:13:29.440 There are quite a few apps out there for recording 0:13:29.480 --> 0:13:34.640 on your phone. I have an iPhone fourteen and like 0:13:34.720 --> 0:13:38.480 I'm expecting a call from a medium that I would 0:13:38.559 --> 0:13:45.640 like to record and sometimes someone will call in a 0:13:45.640 --> 0:13:50.640 collection agency or you know, just for different reasons that 0:13:50.720 --> 0:13:54.040 i'd like to be able to easily just hit one 0:13:54.080 --> 0:13:55.680 spot to record the show. 0:13:56.240 --> 0:14:00.640 Yeah, what what kind of iPhone do you have? 0:14:01.760 --> 0:14:02.599 It's a fourteen? 0:14:02.880 --> 0:14:06.079 Okay, so it's a iPhone fourteen. So do you have 0:14:06.200 --> 0:14:07.640 iOS eighteen on there? 0:14:09.480 --> 0:14:10.679 I believe I you. 0:14:11.160 --> 0:14:15.600 Okay, Well, there's built in call recording now on the iPhone, 0:14:15.880 --> 0:14:19.840 so you when you're on a call, you'll notice in 0:14:19.880 --> 0:14:22.240 the upper left hand corner there's a little icon that 0:14:22.280 --> 0:14:26.280 looks like almost like a tape, and that's what you 0:14:26.320 --> 0:14:28.840 want to tap. And so when you tap that, it 0:14:28.960 --> 0:14:32.960 says this call will be recorded, and it'll tell the 0:14:32.960 --> 0:14:35.920 other person and that's it. It'll record the phone call. 0:14:36.560 --> 0:14:41.160 So I need to confirm. I'm looking on the support 0:14:41.200 --> 0:14:44.120 page for iPhone and it looks like it's just built 0:14:44.120 --> 0:14:46.640 into iOS eighteen. So it's it's not part of like 0:14:46.680 --> 0:14:49.520 I don't think you need like the latest iPhone model 0:14:49.560 --> 0:14:52.520 to get it, but that's one way to do it. 0:14:52.600 --> 0:14:54.200 So have you ever seen that icon when you're on 0:14:54.240 --> 0:14:54.600 the phone. 0:14:55.760 --> 0:14:56.840 No, I haven't noticed. 0:14:56.920 --> 0:14:58.840 Okay, Yeah, A lot of people haven't noticed because I 0:14:58.880 --> 0:15:02.640 mentioned it on my Instagram at richon Tech for another hack, 0:15:02.680 --> 0:15:05.280 I was sharing about scam callers. If they call you 0:15:05.360 --> 0:15:07.320 just tap that. Oh it looks like okay, So I 0:15:07.360 --> 0:15:09.560 got the screenshot of it. It looks like a little 0:15:09.560 --> 0:15:12.600 waveform with a recording button. It's in the upper left 0:15:12.600 --> 0:15:14.800 hand corner when you're on a phone call. And by 0:15:14.840 --> 0:15:18.040 the way, the Pixel phone does this, and so does 0:15:18.080 --> 0:15:22.040 the Samsung phones. They all have audio recording. Now, if 0:15:22.080 --> 0:15:23.720 you want a third party you said, there's a lot 0:15:23.720 --> 0:15:26.880 of apps out there, ninety nine point nine percent of 0:15:26.920 --> 0:15:28.720 the apps, none of them on the iPhone, at least 0:15:28.720 --> 0:15:31.440 that I know of, can tap into the audio on 0:15:31.480 --> 0:15:35.200 the iPhone. That's just not allowed by the Apple system. 0:15:35.360 --> 0:15:39.160 So what they do is they make you dial another number, 0:15:39.200 --> 0:15:41.840 a third party number, so it's almost like a three 0:15:41.920 --> 0:15:44.960 way call, and then you bring that three way call 0:15:45.080 --> 0:15:47.720 on the app and the app will record. The app 0:15:47.760 --> 0:15:50.400 on the back end will record that entire phone call. 0:15:50.720 --> 0:15:53.080 So the two apps, the one app that I know 0:15:53.200 --> 0:15:56.280 works really well is called Tape a Call tape acall 0:15:56.400 --> 0:15:59.320 dot com. And then the other app I've not tested, 0:15:59.640 --> 0:16:03.840 but it called rev Call Recorder. And this one purports 0:16:03.880 --> 0:16:07.200 to be free and unlimited and in one step. So 0:16:07.360 --> 0:16:09.120 I haven't tried that one, but you can try that 0:16:09.160 --> 0:16:11.160 and see if it works. The other way to do 0:16:11.200 --> 0:16:14.400 it on a phone is through Google Voice. So Google 0:16:14.480 --> 0:16:17.160 Voice will let you record any call that comes in. 0:16:17.240 --> 0:16:19.520 It has to come into your Google Voice, So if 0:16:19.520 --> 0:16:22.440 someone dials that Google Voice phone number, you can just 0:16:22.480 --> 0:16:24.600 tap I think it's like the four key or whatever. 0:16:24.600 --> 0:16:27.520 There's like a key that you tap, let's see record 0:16:27.560 --> 0:16:32.960 a call in Google Voice. It is let's see, yeah, 0:16:33.000 --> 0:16:35.360 you press the four key while you're on your call, 0:16:35.600 --> 0:16:37.720 and boom, it will record that call and you get 0:16:37.720 --> 0:16:40.000 a transcript there, or you get the recording you can 0:16:40.040 --> 0:16:42.040 make a transcript. And then the other way to do it, 0:16:42.560 --> 0:16:44.880 while we're on this topic, is a device called plod 0:16:45.360 --> 0:16:49.160 P L A U D the plod note, and this 0:16:49.320 --> 0:16:52.240 actually attaches to the back of your phone and it 0:16:52.280 --> 0:16:55.400 picks up the vibrations from your phone. So it's almost 0:16:55.400 --> 0:16:59.320 like those bone conducting earbuds where you put this on 0:16:59.360 --> 0:17:01.080 the back of your phone own you press record and 0:17:01.080 --> 0:17:03.520 it will record the call. Now with that, you do 0:17:03.600 --> 0:17:06.080 have to be aware because these other methods will tell 0:17:06.080 --> 0:17:08.040 the person that you're recording that one does not, so 0:17:08.119 --> 0:17:09.560 you need to tell the person. If you're in a 0:17:09.560 --> 0:17:12.479 state that requires you to do that, check your local laws. 0:17:13.600 --> 0:17:15.679 Thanks for the question, Bob. Eight eight eight rich one 0:17:15.720 --> 0:17:18.080 O one eight eight eight seven four to two four 0:17:18.160 --> 0:17:20.960 one zero one. Coming up, how someone got scammed out 0:17:20.960 --> 0:17:23.360 of thousands of dollars. They're gonna explain what happened to them. 0:17:23.440 --> 0:17:26.080 Right here, I'm rich on Tech. Welcome back to rich 0:17:26.119 --> 0:17:28.600 on Tech. Rich DeMuro here hanging out with you, talking 0:17:28.680 --> 0:17:32.560 technology at Triple eight rich one on one. That's eight 0:17:32.680 --> 0:17:35.639 eight eight seven four to two four one zero one. 0:17:35.680 --> 0:17:37.720 We'll get back to those phone lines in just a moment, 0:17:38.359 --> 0:17:41.080 but first we've got a guest that you know. We 0:17:41.119 --> 0:17:44.080 talk about these scams all the time on this show 0:17:44.440 --> 0:17:46.919 and also on my Instagram. I'm always sharing the latest 0:17:46.960 --> 0:17:49.160 scams and thank you by the way for sending them 0:17:49.160 --> 0:17:51.919 to me. So if you see a scam that you 0:17:52.080 --> 0:17:55.760 think is new and unique and interesting, go ahead send 0:17:55.800 --> 0:17:57.800 it to me for sure, because I like to share 0:17:57.800 --> 0:17:59.840 it with folks so that the more you know about 0:17:59.840 --> 0:18:02.239 the things and the more you're aware of them, the 0:18:02.280 --> 0:18:04.960 more you can protect yourself and your family members from them. 0:18:05.520 --> 0:18:08.120 So you wonder who's who falls for these things? Right, 0:18:08.160 --> 0:18:09.960 And I always say it's a numbers game, and yes, 0:18:10.040 --> 0:18:13.000 people fall form young people, old people, people in the 0:18:13.000 --> 0:18:16.800 middle everyone. This is why scammers do this stuff. And 0:18:16.840 --> 0:18:19.720 so when I heard this story about a young guy 0:18:19.800 --> 0:18:23.080 named Connor that fell for one of these scams, I said, 0:18:23.160 --> 0:18:25.040 can you come on the show and talk about it? 0:18:25.080 --> 0:18:27.680 And he's happy to do that so that you can 0:18:27.720 --> 0:18:29.800 hopefully not have the same thing happen to you. 0:18:29.880 --> 0:18:31.720 Connor. Thanks for joining me today. 0:18:31.800 --> 0:18:33.600 Absolutely rich. How's it going man? 0:18:33.840 --> 0:18:37.240 Everything is good. So I heard your story. Tell me, 0:18:38.119 --> 0:18:41.639 first off, what you lost? How much money? 0:18:41.920 --> 0:18:46.520 So I lost five six dollars of my savings five thousand. 0:18:47.280 --> 0:18:50.119 Well, first off, amazing, kudos to you for having that 0:18:50.240 --> 0:18:54.119 much money in your savings. That's no easy feat. But 0:18:54.200 --> 0:18:57.280 that's that's incredible. But explain start from the beginning. I 0:18:57.280 --> 0:18:59.479 saw you sent me a screenshot of a text message. 0:18:59.480 --> 0:19:00.560 You got a text message? 0:19:01.000 --> 0:19:06.120 Yeah, so absolutely so. This is January tewod. I had 0:19:06.200 --> 0:19:08.840 just woken up in the morning. It was about ten o'clock. 0:19:08.920 --> 0:19:11.200 I went to a concert the night before, so I'd 0:19:11.240 --> 0:19:14.440 just woken up fresh thing first in the morning. I received, Yeah, 0:19:14.440 --> 0:19:16.960 what I thought was an automated text from my bank 0:19:17.720 --> 0:19:19.560 kind of warning me about the scam. I've gotten those 0:19:19.600 --> 0:19:21.840 a couple of times where they like kind of detect 0:19:21.880 --> 0:19:25.120 some suspicious activity or something and they kind of warn 0:19:25.200 --> 0:19:28.199 you like, hey, did you permit this wire chanser of 0:19:28.400 --> 0:19:31.840 X amount? Reply why if yes or n if no? 0:19:32.680 --> 0:19:35.520 And I obviously just replied and for no because I 0:19:35.560 --> 0:19:38.280 didn't really recognize it. And they said, well, someone's going 0:19:38.320 --> 0:19:41.200 to contact you shortly from your. 0:19:41.080 --> 0:19:43.560 Bank, okay, And so that's where it started. 0:19:43.960 --> 0:19:44.960 Yeah, that's where it started. 0:19:45.000 --> 0:19:47.240 And I've had that happen before, you know, where I've 0:19:47.240 --> 0:19:49.360 tried to make a purchase and it's kind of flagged 0:19:49.400 --> 0:19:51.680 it on my account and someone from Wells Fargo, my bank, 0:19:51.720 --> 0:19:52.240 has called me. 0:19:53.920 --> 0:19:55.719 And so I didn't really think of anything. 0:19:55.880 --> 0:19:59.320 And then I got the call about ten ten eight 0:19:59.359 --> 0:20:03.000 minutes later, and the man kind of introduced himself. 0:20:03.040 --> 0:20:04.000 He gave the name. 0:20:03.880 --> 0:20:08.000 Albert Clark, Wells Fargo Frog Claims agent. Agent, gave me 0:20:08.040 --> 0:20:11.400 a badge number and everything and seemed, you know, really 0:20:11.480 --> 0:20:16.639 legit and kind of asked me like for some basic 0:20:16.720 --> 0:20:20.399 questions like my name and everything to verify who I was. 0:20:20.720 --> 0:20:22.919 But I didn't give him an account information or anything. 0:20:23.640 --> 0:20:25.800 Somehow he had access to my account because he then 0:20:26.240 --> 0:20:28.280 ran through a bunch of transactions with me from the 0:20:28.359 --> 0:20:30.840 night before that I had recognized and was kind of 0:20:30.840 --> 0:20:34.120 reading them off, and and then he started to kind 0:20:34.160 --> 0:20:37.399 of teeter towards some other like suspicious looking transact or 0:20:37.720 --> 0:20:43.160 sounding transactions that I didn't recognize. And so after going 0:20:43.160 --> 0:20:45.320 through those, I told him I didn't recognize those, and 0:20:45.320 --> 0:20:49.200 he said, well, so there's been some fraud detected on 0:20:49.240 --> 0:20:54.679 your account. Our system has flagged these as fraud. But 0:20:54.760 --> 0:20:56.960 you're gonna need to go to the nearest Wells Fargo 0:20:57.080 --> 0:20:59.320 branch and take out all your cash because they're trying 0:20:59.320 --> 0:21:00.280 to get into you accoun. 0:21:00.040 --> 0:21:00.560 Out right now. 0:21:00.840 --> 0:21:02.440 Oh wow, And what did you say to that? 0:21:03.400 --> 0:21:05.560 I mean, I was just I had just woken up. 0:21:05.560 --> 0:21:07.159 It was the first thing I had seen. I was 0:21:07.200 --> 0:21:10.119 kind of just in a panic, like I needed to, 0:21:10.280 --> 0:21:12.720 you know, take action and do what I needed to 0:21:12.760 --> 0:21:13.920 do protect my money. 0:21:13.680 --> 0:21:14.200 At that point. 0:21:14.359 --> 0:21:17.520 Yeah, of course, so I you know, got. 0:21:17.280 --> 0:21:20.880 My stuff, and he mentioned during the call, he said, 0:21:20.880 --> 0:21:22.639 and I should have noticed this as a little bit 0:21:22.680 --> 0:21:25.399 of a special suspicious but he said, I'm going to 0:21:25.480 --> 0:21:27.480 be on the phone through the entire time until we 0:21:27.520 --> 0:21:30.880 get your money out. And so at the time I thought, maybe, 0:21:30.880 --> 0:21:32.600 you know, he's he's really trying to work with me 0:21:32.720 --> 0:21:35.800 and make sure my money's protected. But that was definitely 0:21:35.840 --> 0:21:38.200 a little bit suspicious that he wanted to make sure 0:21:38.200 --> 0:21:40.160 that he was with me through the whole call. 0:21:41.080 --> 0:21:43.880 And so how did you go from that to starting 0:21:43.880 --> 0:21:46.600 to take out money? And did you take out cash? 0:21:46.720 --> 0:21:46.960 Yeah? 0:21:47.000 --> 0:21:49.000 So he told me that what I needed to do 0:21:49.119 --> 0:21:51.479 was go to the nearest Wells Fargo bank, go up 0:21:51.520 --> 0:21:53.000 to the teller, and take out all the. 0:21:52.960 --> 0:21:54.280 Cash from my account. 0:21:54.600 --> 0:21:55.880 Okay, and you do that. 0:21:56.280 --> 0:21:59.840 So I, yeah, immediately grabbed my keys, drove to the 0:21:59.880 --> 0:22:03.280 new branch of my bank, walked into the bank, walked 0:22:03.400 --> 0:22:06.360 up to the teller, told him to just take out 0:22:06.359 --> 0:22:08.359 all my cash. He told me to do it. I said, 0:22:08.359 --> 0:22:10.560 for personal reasons. They're not allowed to ask you. He 0:22:10.600 --> 0:22:12.040 told me to just tell him personal reasons. 0:22:12.119 --> 0:22:12.280 Yeah. 0:22:12.320 --> 0:22:14.119 I was gonna say, they didn't. They didn't question you 0:22:14.160 --> 0:22:15.280 pulling out all this money. 0:22:15.640 --> 0:22:15.800 No. 0:22:16.000 --> 0:22:17.080 Yeah, that's so one thing. 0:22:17.119 --> 0:22:18.680 When I went back to the bank later to talk 0:22:18.680 --> 0:22:21.359 to them, the teller kind of realized, like, oh, I 0:22:21.359 --> 0:22:23.600 I'm so sorry I didn't I didn't think of anything. 0:22:23.640 --> 0:22:24.800 It was kind of a young kid. He was a 0:22:24.840 --> 0:22:28.879 little bit younger than me, so yeah, I was. He 0:22:28.960 --> 0:22:30.600 was definitely a little taken back by it. 0:22:30.640 --> 0:22:33.200 But put out the money. You've got five thousand bucks 0:22:33.240 --> 0:22:34.359 in your hand. Now cash. 0:22:34.440 --> 0:22:38.320 Yeah, cash, So he says, okay, guys on the phone 0:22:38.320 --> 0:22:39.440 the whole time, still. 0:22:39.320 --> 0:22:41.840 Whole time, still on the phone, dedicated. 0:22:41.400 --> 0:22:43.680 One time you want to drop a signal, and you don't. 0:22:44.119 --> 0:22:45.200 I at that time I dropped. 0:22:46.560 --> 0:22:49.040 Yeah, forty five minute phone call, just walking me through this. 0:22:49.119 --> 0:22:51.600 That's why I just was in such disbelief that this 0:22:51.680 --> 0:22:54.520 man was, you know, taking all this time to get 0:22:54.560 --> 0:22:57.360 all this money from me. But anyway, after I got 0:22:57.359 --> 0:22:59.119 had got all my cash out, I went back out 0:22:59.160 --> 0:23:00.919 to my car and I said, okay, I have all. 0:23:00.760 --> 0:23:01.400 My cash out. 0:23:02.240 --> 0:23:04.520 He then told me, so, now what I'm gonna do 0:23:04.680 --> 0:23:06.560 is get your new accounts started right here. I can 0:23:06.560 --> 0:23:09.160 get it set up online. Your new debit card will 0:23:09.200 --> 0:23:11.760 be in the mail. It'll be there next day, overnight shipping. 0:23:11.800 --> 0:23:13.840 You know, the whole whole spiel they usually give you. 0:23:14.359 --> 0:23:16.400 And they said, well, right now, so we can get 0:23:16.400 --> 0:23:17.600 all this cash off your hand. 0:23:18.040 --> 0:23:19.440 What I can do for you is I can give 0:23:19.440 --> 0:23:20.760 you a temporary. 0:23:20.400 --> 0:23:24.000 Uh, temporary debit card that you can add to your 0:23:24.040 --> 0:23:26.040 Apple Wallet, which you can use tap to pay at 0:23:26.040 --> 0:23:26.560 the ATM. 0:23:26.800 --> 0:23:29.120 Which was the biggest mistake. 0:23:29.640 --> 0:23:31.960 It sounds it sounds, you know, like the like I 0:23:32.000 --> 0:23:33.560 want to get all this cash off me right now. 0:23:33.720 --> 0:23:35.080 Yeah, ATM's right here. 0:23:35.880 --> 0:23:38.680 So I added the card to the Apple Wallet function 0:23:38.800 --> 0:23:41.400 by just entering, and he gave me a you. 0:23:41.320 --> 0:23:43.640 Know, number, CVC code, date and everything. 0:23:44.720 --> 0:23:46.360 Use tap to pay at the ATM, and I put 0:23:46.400 --> 0:23:49.359 all my cash in the ATM and that was it. 0:23:50.640 --> 0:23:52.440 Could charge up the card somehow. 0:23:53.000 --> 0:23:55.159 Yeah, so it was it was a tap to It 0:23:55.200 --> 0:23:58.199 was an UH connected to a bank account that he 0:23:58.280 --> 0:23:59.040 has connection to. 0:24:00.520 --> 0:24:01.240 And he had me. 0:24:01.200 --> 0:24:03.520 Add the card to my Apple Wallet and then I 0:24:03.640 --> 0:24:05.320 tried to use the card later that day and he 0:24:05.359 --> 0:24:06.040 had canceled it. 0:24:06.160 --> 0:24:08.840 Okay, So basically, you added this virtual card to your 0:24:08.840 --> 0:24:12.600 Apple Wallet, then you went to an ATM that accepts deposits. 0:24:12.960 --> 0:24:15.480 You fed the money into the ATM, and somehow that 0:24:15.560 --> 0:24:20.520 money fed onto that card on your phone. Theoretically, yes, wow. 0:24:20.960 --> 0:24:23.000 And then and they wiped it all out and that's 0:24:23.000 --> 0:24:23.840 when they wiped it out. 0:24:24.280 --> 0:24:24.520 Yeah. 0:24:24.520 --> 0:24:26.480 And then and then so that was all my cash 0:24:26.520 --> 0:24:27.320 that was gone. 0:24:27.400 --> 0:24:29.320 And then he said, you know, it's gonna take a 0:24:29.320 --> 0:24:30.800 little bit for your money to show up. It's a 0:24:30.840 --> 0:24:33.120 lot of money to you know, show up in the account. 0:24:34.800 --> 0:24:36.960 And I didn't really realize what had happened until later 0:24:37.040 --> 0:24:39.879 I got home and checked my account just to you know, 0:24:39.960 --> 0:24:41.480 see if it had hit you, and I saw both 0:24:41.480 --> 0:24:47.679 of zero's and then I had realized, like, oh. 0:24:45.880 --> 0:24:46.400 That was it. 0:24:46.880 --> 0:24:48.840 And you felt like you got scammed at that point 0:24:48.840 --> 0:24:51.200 you realized to scam And how did you feel it 0:24:51.280 --> 0:24:51.760 that moment? 0:24:52.480 --> 0:24:54.320 I just I just was in shock. 0:24:54.680 --> 0:24:59.800 I just couldn't believe that that actually happened. Like like 0:24:59.840 --> 0:25:01.399 you said, you know, you hear about these things all 0:25:01.400 --> 0:25:02.920 the time, and I think, you know, I'm a I'm 0:25:02.920 --> 0:25:06.440 a young guy. I'm pretty in tune with everything connected 0:25:06.560 --> 0:25:09.040 with like technology and everything. I figured that I wouldn't 0:25:09.040 --> 0:25:11.840 fall for something like that. But they just, like you know, 0:25:11.880 --> 0:25:13.560 they gain your trust. They know how to get under 0:25:13.560 --> 0:25:16.720 your skin and to talk to you the right way. 0:25:17.119 --> 0:25:18.560 What's your advice for folks? 0:25:21.480 --> 0:25:23.840 My advice for folks would be just don't respond to 0:25:23.880 --> 0:25:28.960 anything text wise, even even you know, be careful about 0:25:29.000 --> 0:25:32.000 phone calls too. If you have real concern about something 0:25:32.000 --> 0:25:34.359 that may be up with your account, call the number 0:25:34.400 --> 0:25:36.040 on the back of your card, you know, get in 0:25:36.080 --> 0:25:39.520 contact with your bank using the information the numbers that 0:25:39.520 --> 0:25:40.800 they have online. 0:25:41.160 --> 0:25:44.040 Don't don't listen to anyone trying to come at you. 0:25:44.080 --> 0:25:46.320 Go go to the go to your business or bank. 0:25:46.480 --> 0:25:48.520 And how are you doing personally? How are you moving 0:25:48.560 --> 0:25:50.960 forward through this because you haven't recovered any of this money. 0:25:52.000 --> 0:25:54.520 No, yeah, I haven't recovered any of the money. I've 0:25:54.520 --> 0:25:54.880 been doing. 0:25:54.960 --> 0:25:58.840 Okay, uh, you know, luckily at the time that it 0:25:58.880 --> 0:26:02.119 had happened, rent was paid aid, the car that I 0:26:02.160 --> 0:26:05.919 had at the time was paid everything. You know, it 0:26:05.960 --> 0:26:09.280 has put a lot of stress on me. You know, mentally, 0:26:09.359 --> 0:26:11.880 I've been thankfully I'm employed, I have a good job. 0:26:11.920 --> 0:26:15.080 I'm more working full time. I live with my girlfriend 0:26:15.119 --> 0:26:17.720 and she's been helping a lot. But it's definitely I've 0:26:17.720 --> 0:26:21.680 had to cut back on a lot of expenses and 0:26:21.840 --> 0:26:24.879 I even had to sell my car honestly. 0:26:26.240 --> 0:26:27.800 Because I just couldn't afford it anymore. 0:26:28.040 --> 0:26:29.240 Oh my gosh. 0:26:29.320 --> 0:26:31.679 Well, I thank you for sharing your story. I do 0:26:31.760 --> 0:26:33.520 appreciate it. I know you set up a gofund me. 0:26:33.560 --> 0:26:35.520 I'll link that up on my website. Rich On tech 0:26:35.560 --> 0:26:39.439 Dot TV. Connor, thank you man. I mean, at the 0:26:39.520 --> 0:26:41.640 end of the day, I mean, it's just it's it's 0:26:41.720 --> 0:26:44.320 great for you to share your story so that people 0:26:44.359 --> 0:26:47.320 can realize that this does happen to real people, regular people, 0:26:47.359 --> 0:26:50.720 everyday people, and it's just one of those things where 0:26:50.880 --> 0:26:54.159 somehow they got to you and they figured out a 0:26:54.200 --> 0:26:56.480 way in, and now it's like you're you're left to 0:26:56.520 --> 0:26:58.320 clean up this mess of this money that you'll probably 0:26:58.359 --> 0:26:59.000 never get back. 0:26:59.640 --> 0:27:03.000 Yeah, I like I said, I I right after I 0:27:03.000 --> 0:27:04.919 figured out it happened, I went back to the bank 0:27:05.000 --> 0:27:08.760 and sat down with a bank manager and filed a 0:27:08.800 --> 0:27:12.359 real fraud claim to Wells Fargo and they denied it. 0:27:12.800 --> 0:27:15.200 Went through the process of appealing it to the executive 0:27:15.200 --> 0:27:18.920 claims multiple times and both have been denied. The reasoning 0:27:18.920 --> 0:27:20.919 that they have is that I physically walked into the 0:27:20.960 --> 0:27:22.560 bank and took out the cash myself. 0:27:22.680 --> 0:27:24.200 Is they're they're not taking liability. 0:27:24.960 --> 0:27:26.600 Interesting, well, I do think that. 0:27:28.320 --> 0:27:30.400 Yeah, it's it's a tough one, and it's it's tough 0:27:30.440 --> 0:27:32.560 because you initiated that transfer, and I've heard over and 0:27:32.600 --> 0:27:35.000 over when that happens, it's tough to reclaim. 0:27:35.359 --> 0:27:38.119 All right, Connor, thanks for sharing your story. I appreciate it. 0:27:38.480 --> 0:27:41.640 Once again, I'll share his gofund me on the website 0:27:41.720 --> 0:27:43.760 rich on Tech dot TV. You can read it, read 0:27:43.760 --> 0:27:47.240 through what happened, and uh, you know, just hopefully never 0:27:47.280 --> 0:27:47.960 have this happen to you. 0:27:47.960 --> 0:27:49.399 Appreciate you joining me today, Connor. 0:27:49.600 --> 0:27:51.480 Yeah, thanks so much for having me on rich Good 0:27:51.480 --> 0:27:51.840 talking to you. 0:27:52.040 --> 0:27:54.800 Good luck eighty eight rich one O one eight eight 0:27:54.880 --> 0:27:57.960 eight seven four to two four one zero one. Follow 0:27:58.000 --> 0:28:00.480 me on Instagram so you don't miss these scale because 0:28:00.480 --> 0:28:03.440 I do explain the anatomy of scams on there at 0:28:03.520 --> 0:28:05.560 rich on Tech. All right, coming up, we'll take more 0:28:05.560 --> 0:28:07.520 of your calls. Plus we'll tell you about Google's new 0:28:07.560 --> 0:28:15.480 affordable smartphone. Welcome back to Kate, Katla, Welcome back to 0:28:15.640 --> 0:28:17.840 rich on Tech. Yeah, it's not my first day, I 0:28:17.840 --> 0:28:20.280 swear eight eight eight rich one O one eight eight 0:28:20.400 --> 0:28:24.119 eight seven four to two four one zero one. You know, 0:28:24.760 --> 0:28:27.399 when you've got multiple jobs, sometimes they just merge, and 0:28:27.400 --> 0:28:28.240 that's what happens. 0:28:28.880 --> 0:28:29.240 Uh. 0:28:29.359 --> 0:28:34.359 Let's go to Stacy in Rancho Cucamonga. Stacey, you're on. 0:28:34.400 --> 0:28:37.160 With rich Hi, Rich how are you doing? 0:28:37.400 --> 0:28:39.120 I am doing fantastic. How are you. 0:28:40.560 --> 0:28:43.720 I'm doing okay, just doing some yardwork on this playing 0:28:43.760 --> 0:28:44.760 Saturday ury. 0:28:44.920 --> 0:28:45.200 Nice. 0:28:45.240 --> 0:28:47.400 It's well if you got some beautiful weather in southern 0:28:47.400 --> 0:28:50.080 California this weekend, so enjoy that. 0:28:50.800 --> 0:28:51.640 What can I help you with? 0:28:52.920 --> 0:28:57.680 So my question is regarding BitLocker. I keep my company 0:28:57.840 --> 0:29:00.400 filed on a flash drive, which I know I probably 0:29:00.400 --> 0:29:02.800 shouldn't do, and trying to move away from that. But 0:29:02.960 --> 0:29:07.360 recently my work forced us to encrypt them using BitLocker 0:29:08.200 --> 0:29:10.840 if we wanted to continue to use them. So does 0:29:10.880 --> 0:29:13.800 that mean that my flash drive is going to be 0:29:13.880 --> 0:29:16.880 encrypted on any computer that I try to use it on. 0:29:17.360 --> 0:29:21.040 Yes? So have you turned on the encryption for the 0:29:21.040 --> 0:29:21.640 flash drive? 0:29:23.120 --> 0:29:26.600 Yes, it's working. Everything's great, but you know I keep 0:29:26.640 --> 0:29:30.600 work stuff plus person most stuff on it, and you know, 0:29:30.800 --> 0:29:32.920 just thinking for the future, what if I have to 0:29:33.000 --> 0:29:34.400 change laptop kind of thing. 0:29:34.520 --> 0:29:34.760 Yeah. 0:29:34.800 --> 0:29:37.400 So you know, once it's activated and you're using the 0:29:37.400 --> 0:29:39.840 BitLocker to Go, I guess is that the built. 0:29:39.600 --> 0:29:42.680 In are using Windows or mac Windows? Okay? 0:29:42.720 --> 0:29:44.880 Yeah, So you're using the built in like BitLocker to 0:29:44.960 --> 0:29:49.400 Go service on Windows okay, yeah, So and you created 0:29:49.400 --> 0:29:53.000 a password for the for the drive. Yeah okay, So 0:29:53.040 --> 0:29:54.959 once you have that if you pop that drive into 0:29:55.000 --> 0:29:56.680 another computer, you're not gonna be able to unlock that 0:29:56.760 --> 0:29:59.760 drive or open or access it without that password. So 0:29:59.800 --> 0:30:02.800 that that means the encryption is doing its job. So 0:30:02.880 --> 0:30:05.160 not only is it you know, it's encrypted, but it's 0:30:05.160 --> 0:30:08.960 also password protected. That password will well, you know, decode 0:30:09.000 --> 0:30:10.800 the drive so that the computer can read it. 0:30:11.960 --> 0:30:13.840 And just to make sure I understand password, is the 0:30:13.880 --> 0:30:14.600 recovery key? 0:30:15.720 --> 0:30:21.560 Uh well, the recovery key is hmm, well, I mean basically, no, 0:30:21.680 --> 0:30:24.320 it has its own password. The recovery key might be 0:30:24.360 --> 0:30:26.560 a backup key that you can keep once you set 0:30:26.560 --> 0:30:27.240 that password. 0:30:28.640 --> 0:30:29.760 Okay, you see what I'm saying. 0:30:29.800 --> 0:30:33.480 Like, the recovery key is basically, if you forget the 0:30:33.480 --> 0:30:37.240 password or there's a problem, you can use that recovery 0:30:37.320 --> 0:30:38.600 key to access the drive. 0:30:39.040 --> 0:30:42.800 So that's different than the password. Perfect all right, But 0:30:42.880 --> 0:30:44.920 I okay, I'm going to link up some help. 0:30:44.920 --> 0:30:47.680 I've got a little help page on this whole BitLocker 0:30:47.760 --> 0:30:50.760 thing for flash drives. I've got a nice page that 0:30:50.840 --> 0:30:52.360 kind of explains it. I'll link that up in the 0:30:52.360 --> 0:30:55.000 show notes rich on tech dot TV. But yeah, sounds 0:30:55.000 --> 0:30:56.520 like you've got it figured out as long as you've 0:30:56.560 --> 0:31:00.000 got that password on there and that encryption level. It's 0:31:00.160 --> 0:31:02.360 like I said, it's built into Windows and encryption basically. 0:31:02.440 --> 0:31:04.520 You know, when you have a flash drive, your files 0:31:04.560 --> 0:31:07.520 are on that flash drive. You copy files to it. 0:31:07.560 --> 0:31:09.760 You know, it's like one of those little USB thumb drives. 0:31:09.960 --> 0:31:11.960 You copy files to that. You can pug that into 0:31:11.960 --> 0:31:15.120 any computer and access those files. Well, if you're doing 0:31:15.200 --> 0:31:17.600 something that is corporate, you know there might be some 0:31:17.680 --> 0:31:20.480 sensitive information on those files, and they don't want that 0:31:20.680 --> 0:31:22.720 flash drive. It ever, just fell out of your bag 0:31:22.800 --> 0:31:25.120 and was on the ground, someone could pick that up 0:31:25.160 --> 0:31:27.440 and pop it into their computer and access to files 0:31:27.440 --> 0:31:29.880 on there. So if your company and they're saying, look, 0:31:30.040 --> 0:31:32.000 you know, most companies don't even like flash drives in 0:31:32.040 --> 0:31:35.440 general because they present very big security challenges for the company. Right, 0:31:35.440 --> 0:31:38.880 they can introduce viruses to the computers, they can have malware, 0:31:39.280 --> 0:31:41.600 they can again, you can lose your files, they can 0:31:41.840 --> 0:31:45.760 get into the wrong hands. But by encrypting that flash drive, 0:31:45.920 --> 0:31:49.560 it secures it to a level that if someone found 0:31:49.600 --> 0:31:53.600 that drive on the ground, there's not much they'd be 0:31:53.640 --> 0:31:55.719 able to do with it. Yeah, there's a chance they 0:31:55.720 --> 0:31:57.920 could break that encryption, but it would take a lot. 0:31:57.960 --> 0:32:01.840 I mean we're talking, you know, depending on the kind 0:32:01.840 --> 0:32:05.360 of computer resources they have, if ever to break that encryption, 0:32:05.440 --> 0:32:07.760 so that would be pretty tricky for the average person. 0:32:07.560 --> 0:32:08.000 Let's say. 0:32:08.880 --> 0:32:11.280 And then if you have that that you know, once 0:32:11.320 --> 0:32:13.000 they put that into their computer, they won't be able 0:32:13.040 --> 0:32:15.160 to access it. But you put into your computer, it 0:32:15.200 --> 0:32:16.720 will be able to access it. And then of course, 0:32:16.760 --> 0:32:19.360 if you have that password that you set on it, 0:32:19.440 --> 0:32:21.640 that's your main way of getting access to the data. 0:32:22.080 --> 0:32:25.040 And then the recovery key is if you forget that password, 0:32:25.320 --> 0:32:27.880 you'll be able to still recover the data on that computer. 0:32:28.040 --> 0:32:30.720 So good question, Stacey, Thanks for the call. Eighty to 0:32:30.760 --> 0:32:33.200 eight rich one on one eight eight eight seven four 0:32:33.160 --> 0:32:36.680 to two four one zero one. So Google has unveiled 0:32:36.720 --> 0:32:39.560 their answer to the iPhone sixteen E. 0:32:40.160 --> 0:32:42.040 This is called the Pixel nine A. 0:32:42.400 --> 0:32:46.360 This is their most budget friendly device, starts at four 0:32:46.440 --> 0:32:50.040 hundred and ninety nine dollars, very you know, sleek phone. 0:32:50.120 --> 0:32:52.959 It's got a six point three inch display, so it's 0:32:53.000 --> 0:32:54.960 actually bigger than the previous model. 0:32:55.000 --> 0:32:55.920 It's also brighter. 0:32:56.280 --> 0:32:59.200 It also has two cameras, so it's got a forty 0:32:59.200 --> 0:33:04.000 eight megapixel camera thirteen megapixel ultra wide camera, unlike the 0:33:04.000 --> 0:33:06.600 iPhone sixteen E that just has one camera on it, 0:33:06.640 --> 0:33:08.880 so this you do get the ultra wide. It also 0:33:08.920 --> 0:33:12.280 has the best battery life ever for a pixel. They're 0:33:12.280 --> 0:33:15.360 saying over thirty hours, which you know, I never really 0:33:15.440 --> 0:33:17.680 believe that number unless you're not using your phone at all, 0:33:17.720 --> 0:33:20.680 but you know your your mileage may vary. It also 0:33:20.760 --> 0:33:23.240 has the AI features built in, so Google of course 0:33:23.280 --> 0:33:27.160 has Gemini with all their Circle to Search, the editor features, 0:33:27.240 --> 0:33:29.080 the call assist features, so it's got a lot of 0:33:29.160 --> 0:33:33.400 nice AI built in, plus seven years of software and 0:33:33.440 --> 0:33:36.040 security updates, so that is the standard pretty much for 0:33:36.080 --> 0:33:39.960 a lot of these Android devices from Google and also Samsung. 0:33:40.000 --> 0:33:43.000 They're offering seven years of updates, So seven years on 0:33:43.040 --> 0:33:45.400 this thing for five hundred bucks. That's like seventy two 0:33:45.400 --> 0:33:48.440 dollars a year. It's got better water and dust resistance 0:33:48.480 --> 0:33:52.320 than before, so IP sixty eight. And yeah, this competes 0:33:52.360 --> 0:33:56.120 directly with the iPhone sixteen E, but it's one hundred 0:33:56.160 --> 0:33:58.320 dollars less. The iPhone sixteen E, as you might remember, 0:33:58.360 --> 0:34:01.080 starts at five ninety nine. This is four nine. But 0:34:01.160 --> 0:34:04.840 here's the deal. This is Android. The iPhone is iOS 0:34:04.880 --> 0:34:07.320 and to some people it's a non starter. They're not 0:34:07.400 --> 0:34:10.360 getting an Android phone. They want an iPhone, and so 0:34:10.520 --> 0:34:12.600 I get it. This is why we have choices in 0:34:12.640 --> 0:34:15.399 our lives. This is why these are probably the two 0:34:15.440 --> 0:34:17.959 phones I'll be recommending the most over the next year, 0:34:18.280 --> 0:34:21.399 because they give you a lot at a great value. Yeah, 0:34:21.400 --> 0:34:23.480 there's always gonna be the people that want the latest, greatest, 0:34:23.560 --> 0:34:26.640 best camera, they're a photographer, whatever, But the Pixel nine 0:34:26.640 --> 0:34:27.960 to A is going to have a lot of these 0:34:27.960 --> 0:34:31.479 great features. Also, it has a better screen a better 0:34:31.520 --> 0:34:34.799 refresh rate than the iPhone as well. So the only 0:34:34.840 --> 0:34:38.040 weird thing about the Pixel is that a I wasn't 0:34:38.080 --> 0:34:40.319 included in the briefing, which I don't know why they 0:34:40.320 --> 0:34:42.520 didn't send me one before like they did a lot 0:34:42.560 --> 0:34:43.200 of other people. 0:34:43.560 --> 0:34:45.400 I said, hey, Google, do you forget about me? What 0:34:45.480 --> 0:34:45.960 happened here? 0:34:46.600 --> 0:34:48.520 So I will be getting one when it launches, But 0:34:48.560 --> 0:34:50.520 they did delay the launch a little bit. It's supposed 0:34:50.520 --> 0:34:52.880 to be on pre order in March. Now they're delaying 0:34:52.880 --> 0:34:56.040 it until April because there's apparently some quality issue on 0:34:56.080 --> 0:34:59.960 a component, so Google's investigating that. So again, the Pick 0:35:00.760 --> 0:35:04.359 will ship sometime in April, not available for pre order 0:35:04.480 --> 0:35:06.960 just yet. But you know these are for people that 0:35:07.120 --> 0:35:09.319 just want a phone, right, They want a nice phone 0:35:09.360 --> 0:35:11.719 that just does everything. It's got all the modern features. 0:35:12.080 --> 0:35:14.560 And now you've got two great choices, the Pixel nine 0:35:14.600 --> 0:35:18.719 A and the iPhone sixteen E. Both well I haven't 0:35:18.760 --> 0:35:21.880 tested the Pixel nine A, but typically Pixels, you know, 0:35:21.920 --> 0:35:23.640 I've got a soft spot in my heart for them. 0:35:23.680 --> 0:35:25.399 I really do like them, all right. 0:35:25.400 --> 0:35:27.799 Eight and eight rich one O one eight eight eight 0:35:27.960 --> 0:35:31.000 seven four to two four one zero one. Coming up, 0:35:31.000 --> 0:35:32.960 we'll take more of your calls. Plus I'll tell you 0:35:33.000 --> 0:35:37.040 about this click fix scam that tricks you into installing 0:35:37.160 --> 0:35:38.440 malware on your PC. 0:35:39.080 --> 0:35:41.160 You are listening to rich on Tech. 0:35:42.040 --> 0:35:44.360 Welcome back to rich on Tech, rich Tomuro here for 0:35:44.400 --> 0:35:49.480 another hour hanging out with you, talking technology. Now when 0:35:49.480 --> 0:35:52.040 I say another hour, I mean we have two hours left, 0:35:52.080 --> 0:35:54.520 but this is a new hour, so welcome back to 0:35:54.560 --> 0:35:56.799 the show. Eight eight eight rich one O one eight 0:35:56.880 --> 0:35:59.920 eight eight seven four to two four one zero one. 0:36:00.360 --> 0:36:04.360 I'm the tech reporter at KTLA Channel five in Los Angeles, 0:36:05.040 --> 0:36:10.600 talking technology with you. Gadgets, apps, tips, tricks, reviews, all 0:36:10.680 --> 0:36:14.440 kinds of stuff. Scams coming up this hour got a 0:36:14.520 --> 0:36:19.399 unique guest, Marc Anthony Arena calls himself the computer Exorcist. 0:36:20.280 --> 0:36:22.279 Kind of has a different take on things when it 0:36:22.280 --> 0:36:26.560 comes to technology, so he will share his unique sense 0:36:26.600 --> 0:36:28.160 of point of view. 0:36:28.160 --> 0:36:29.600 I guess you could you could call it. 0:36:29.719 --> 0:36:34.480 And later on we've got Brent Brenton Brent Franson, founder 0:36:34.520 --> 0:36:37.600 of the death clock app. He's going to talk about 0:36:37.600 --> 0:36:41.680 why they created that to us scare you into getting healthy. 0:36:41.719 --> 0:36:45.120 I guess to live Longer eight ed eight rich one 0:36:45.160 --> 0:36:47.640 on one eight eight eight seven four to two four 0:36:47.719 --> 0:36:50.319 one zero. On the website for the show is rich 0:36:50.520 --> 0:36:53.240 on tech dot TV. There he can send me an email. 0:36:53.880 --> 0:36:55.399 Let me tell you about this before we get back 0:36:55.400 --> 0:37:00.319 to the phones. Here a new click fix scam trick 0:37:00.400 --> 0:37:04.680 you into installing malware on your computer. Here's how it works. 0:37:05.800 --> 0:37:07.839 You're on your computer, you're surfing, you know, you see 0:37:07.840 --> 0:37:10.080 those capture things that says, hey, are you a human? 0:37:10.200 --> 0:37:14.160 Verify it? But it's a trick. It tricks you into 0:37:14.239 --> 0:37:17.040 running a harmful command on your computer. So it asks 0:37:17.080 --> 0:37:21.000 you to press Windows plus R, then control V, then 0:37:21.239 --> 0:37:25.960 enter and this sequence will run malicious code that's hidden 0:37:26.040 --> 0:37:27.000 on your clipboard. 0:37:27.600 --> 0:37:28.759 Do not do it. 0:37:28.760 --> 0:37:32.600 It might install passwords, stealing malware, onto your computer right now. 0:37:32.600 --> 0:37:36.600 This is really targeting hospitality and healthcare workers using phishing emails, 0:37:37.080 --> 0:37:41.560 even disguised as hotel booking emails or chrome error pages. 0:37:42.000 --> 0:37:45.279 Be careful, so there might even be some of these 0:37:45.280 --> 0:37:50.000 clickfix attacks on legitimate looking websites. So the bottom line is, 0:37:50.680 --> 0:37:53.120 if you see one of these capshaws that asks you 0:37:53.160 --> 0:37:55.560 to verify that you're human, but it asks you to 0:37:56.040 --> 0:37:59.759 follow some key press instructions, do not do it. 0:38:00.680 --> 0:38:01.400 Do not do that. 0:38:02.040 --> 0:38:04.160 And if you're an organization and you run a bunch 0:38:04.200 --> 0:38:07.440 of computers at your work, you can disable the Windows 0:38:07.440 --> 0:38:11.040 plus R run command via the group policy. So if you're, 0:38:11.160 --> 0:38:13.440 you know, trying to keep people, trying to save people 0:38:13.440 --> 0:38:15.480 from themselves, that's what you gotta do. 0:38:16.560 --> 0:38:18.080 Let's go to Dana. 0:38:18.880 --> 0:38:22.759 And Tribute Tribute Tribuco Canyon, California. 0:38:22.920 --> 0:38:26.280 Dana, you're on with Wretch Hi Rich. Enjoy your show. 0:38:26.440 --> 0:38:27.480 Thank you. What's up? 0:38:28.280 --> 0:38:32.759 So it's kind of a convoluted question, hopefully not. But 0:38:33.560 --> 0:38:37.799 I have a HomePod, an older one, the kind of 0:38:37.800 --> 0:38:42.280 the barrel size that for years, really I'd just say 0:38:42.640 --> 0:38:46.239 to tell Siri play Kfi six forty and I'd listen 0:38:46.320 --> 0:38:51.680 to your show or whatever, And just in the last 0:38:51.719 --> 0:38:56.000 couple of weeks, I'll give it that command, It'll play 0:38:56.040 --> 0:39:00.960 the commercials and then go silent. Oh it and it 0:39:00.960 --> 0:39:04.759 does the same thing on my iPhone. It'll play the 0:39:04.760 --> 0:39:10.120 commercials and then it goes silent, never puts the show on. 0:39:11.840 --> 0:39:14.600 But if I give that same command to I also 0:39:14.719 --> 0:39:19.040 have an Amazon show. I give that command to Amazon, 0:39:19.200 --> 0:39:21.880 it plays the commercials and plays the show. So just 0:39:21.920 --> 0:39:27.320 in the last few weeks, okay, if I on iHeartRadio 0:39:27.480 --> 0:39:32.360 just won't play on the pod or my iPhone. 0:39:33.040 --> 0:39:34.560 And how are you calling up the station? 0:39:36.840 --> 0:39:40.919 Well, historically I'd just say, you know, hey, Siri, play 0:39:41.000 --> 0:39:43.720 KFI six forty and I would play it on the pod. 0:39:44.080 --> 0:39:46.960 Yeah, what if you add, like, now, what about other 0:39:47.000 --> 0:39:49.279 stations from other companies? You know, because you can you 0:39:49.320 --> 0:39:53.239 can ask for a wide variety of stations, you know. 0:39:53.320 --> 0:39:57.000 I haven't. Well, I actually tried just some random country 0:39:57.120 --> 0:40:00.120 music station on the iPhone today and it played it 0:40:00.440 --> 0:40:03.640 did okay, And if I bring up the I Heart 0:40:03.840 --> 0:40:08.960 app on my iPhone, I can play six forty k 0:40:09.080 --> 0:40:11.880 if I on the phone and it'll also broadcast to 0:40:11.960 --> 0:40:12.520 the home. 0:40:12.320 --> 0:40:14.680 Pod, right right, I mean, that's that's a given. Though, 0:40:14.760 --> 0:40:16.640 like because it you know, you're going through the app, 0:40:17.040 --> 0:40:21.200 but the functionality that's built in you're saying is not working. 0:40:22.200 --> 0:40:23.960 You know, I've got a couple of reports of people 0:40:24.000 --> 0:40:26.640 saying that these things work, sometimes they don't work. Sometimes, 0:40:26.680 --> 0:40:29.520 not just limited to the HomePod. Sometimes it could be 0:40:29.600 --> 0:40:32.120 the you know, the Amazons or the Googles out there 0:40:33.000 --> 0:40:36.120 with the home Pod specifically. Have you tried restarting it 0:40:36.160 --> 0:40:39.480 and tried any sort of software updates. 0:40:40.239 --> 0:40:42.960 It's fully updated and I've restarted it a. 0:40:42.920 --> 0:40:43.680 Couple of times. 0:40:43.840 --> 0:40:46.120 Okay, all right, So the only thing, the only other 0:40:46.160 --> 0:40:47.680 thing I can think of. I can think of two things. 0:40:47.680 --> 0:40:50.319 First off, you might try to put at the end 0:40:50.560 --> 0:40:54.279 of the play the radio station, like on iHeartRadio and 0:40:54.320 --> 0:40:55.560 see if that helps. 0:40:55.600 --> 0:40:56.200 Have you tried that? 0:40:58.239 --> 0:41:01.680 Play it you mean via that I I'm sorry to 0:41:01.719 --> 0:41:03.759 say that again, Like you would say something like play 0:41:03.840 --> 0:41:07.480 KF I am six forty on iHeartRadio and see if 0:41:07.480 --> 0:41:08.080 that helps. 0:41:08.400 --> 0:41:10.680 And now it sounds like it's working because it's getting 0:41:11.120 --> 0:41:13.360 the commercials. So it's like getting at the beginning of 0:41:13.400 --> 0:41:15.400 the stream. It's just not getting the stream itself. 0:41:15.880 --> 0:41:18.319 So right, and at the beginning of the stream, it 0:41:18.440 --> 0:41:24.080 says KFI six forty I provided by iHeartRadio. It's it's 0:41:24.280 --> 0:41:27.360 it's the intro and the commercials all sound as it 0:41:27.520 --> 0:41:28.840 sounded for years. 0:41:28.880 --> 0:41:31.600 Really, Yeah, And when. 0:41:31.480 --> 0:41:35.160 I did a search, I saw issues about commercials playing 0:41:35.200 --> 0:41:36.239 and not and not. 0:41:36.760 --> 0:41:40.279 Yeah, but searches will always you know, the problem with 0:41:40.320 --> 0:41:42.840 all the stuff online is that it doesn't matter because 0:41:43.040 --> 0:41:45.080 there's someone out there that has the same problem. They 0:41:45.080 --> 0:41:47.480 put it online and now everyone gets that search result, 0:41:47.480 --> 0:41:48.920 so it doesn't really help you, you know, and they 0:41:48.920 --> 0:41:51.319 give you all these like things to do that don't 0:41:51.360 --> 0:41:54.319 really you know, you go around in circles, so you know, 0:41:54.680 --> 0:41:56.640 I think the bottom line is I've got one of 0:41:56.680 --> 0:41:59.360 these at home. I will test it and see what happens. 0:41:59.760 --> 0:42:01.880 But I I will tell you that these things sometimes, 0:42:01.920 --> 0:42:04.560 you know, go through on the back end. The station's 0:42:04.640 --> 0:42:07.279 upgrade something or they change something, and there's a lot 0:42:07.320 --> 0:42:10.160 of functionality that depends on it. So maybe there's just 0:42:10.200 --> 0:42:12.200 something that's changed in the past couple weeks. I will 0:42:12.280 --> 0:42:14.680 check it out. I do know that I discovered on 0:42:14.840 --> 0:42:18.400 the Apple Music app that you can search for pretty 0:42:18.440 --> 0:42:21.840 much any radio station and play it through the Apple 0:42:21.920 --> 0:42:24.359 Music app, which I thought was pretty interesting. So if 0:42:24.360 --> 0:42:28.480 you search like KFI. It's on there, you know. Let's 0:42:28.520 --> 0:42:30.160 just check as you one hundred New York. Yes, the 0:42:30.239 --> 0:42:33.640 one hundreds on there in different stations that are you 0:42:33.640 --> 0:42:35.719 know not let's see. Yeah, it doesn't even have to 0:42:35.760 --> 0:42:38.560 be an iHeart station. I'm looking at Audacity that's on there. 0:42:38.920 --> 0:42:41.600 So that's another little trick as you can call these 0:42:41.680 --> 0:42:44.880 up through the the Apple Music app as well. But 0:42:45.080 --> 0:42:47.920 it's it's Dana. I'm not sure what's going on there. 0:42:48.000 --> 0:42:51.280 I would say, uh, unplug the speaker, leave it unplugged 0:42:51.280 --> 0:42:52.719 for a little bit. It could be something going on 0:42:52.760 --> 0:42:54.239 with your network, if you have some sort of ad 0:42:54.280 --> 0:42:57.200 blocker running, that could be messing with it. But it 0:42:57.239 --> 0:42:59.759 sounds like you haven't really changed anything. So that's the 0:42:59.800 --> 0:43:02.560 true part is nothing on your end has changed. But 0:43:02.680 --> 0:43:06.160 now it seems like something definitely changed there, and that 0:43:06.280 --> 0:43:08.600 is frustrating for sure. I would say in the meantime, 0:43:08.600 --> 0:43:09.960 if you can't get it to work, you can, just 0:43:10.000 --> 0:43:12.200 like you said, airplay it through your phone. It's a 0:43:12.239 --> 0:43:15.560 pretty seamless process on the iPhone to the home pod. 0:43:16.320 --> 0:43:19.240 Hopefully we figure this out. I'll keep you updated next week. 0:43:19.640 --> 0:43:20.279 Thanks for the call. 0:43:20.360 --> 0:43:22.839 Eighty to eight Rich one o one eight eight eight 0:43:23.360 --> 0:43:27.440 seven four to two four one zero one, Zachary, I've 0:43:27.480 --> 0:43:28.280 just got two minutes. 0:43:28.320 --> 0:43:29.560 So what happened with you? 0:43:29.560 --> 0:43:32.880 You got you got scammed as well? 0:43:33.239 --> 0:43:37.719 Yes, sir, thank you for dicking my call. So on 0:43:37.840 --> 0:43:40.920 cash app, I had about a month and a half ago, 0:43:41.120 --> 0:43:44.480 I had some fraud going on. About five one hundred 0:43:44.480 --> 0:43:46.759 and eighty dollars were taken out of my account on 0:43:46.880 --> 0:43:50.120 three different charges. I was able to get one retracted 0:43:51.680 --> 0:43:56.800 for Amazon and then the other like two hundred and 0:43:56.880 --> 0:44:00.959 forty dollars from Walmart. We're rejected it from cash app, 0:44:01.719 --> 0:44:05.640 and I just wanted to know I had requested a 0:44:05.680 --> 0:44:08.600 new card. I got a new card about two and 0:44:08.640 --> 0:44:11.120 a half weeks ago, and then I'm still having like 0:44:11.160 --> 0:44:14.239 a lot of fraud attempted on my card. I keep 0:44:14.239 --> 0:44:18.399 that walked all the time. So should I leave a 0:44:18.400 --> 0:44:21.839 cash app at this point because maybe they're just not a. 0:44:22.160 --> 0:44:24.560 I would if they're not protecting your account. I mean, 0:44:25.280 --> 0:44:28.520 that's insane to have fraud on a brand new card 0:44:28.600 --> 0:44:31.160 like that unless someone has access to your account. Have 0:44:31.280 --> 0:44:34.600 you have you gone in and cleared out your old 0:44:34.640 --> 0:44:36.680 devices that have access to your cash app. 0:44:38.160 --> 0:44:43.080 I do have a Razor motorole Eraser. So I'm not 0:44:43.120 --> 0:44:45.600 sure if I should, you know, update to an iPhone? 0:44:45.960 --> 0:44:47.000 Would that be more secure? 0:44:47.080 --> 0:44:47.200 Well? 0:44:47.200 --> 0:44:48.600 How are you using this if you don't have a 0:44:48.760 --> 0:44:51.040 if you don't have a smartphone, how'd you set this up? 0:44:52.640 --> 0:44:54.200 I set it up through my. 0:44:55.520 --> 0:44:56.400 Motorole Eraser. 0:44:56.480 --> 0:44:58.320 I have T Mobile as my service. 0:44:58.480 --> 0:45:01.759 But that doesn't When you say cash app, you mean 0:45:01.920 --> 0:45:04.719 cash like the what do you mean by cash app? 0:45:05.520 --> 0:45:06.280 Cash app? 0:45:06.440 --> 0:45:07.120 It's an app. 0:45:07.640 --> 0:45:08.720 It's an app that. 0:45:09.160 --> 0:45:12.560 Is supported by Wells Fargo is from what I understand 0:45:12.560 --> 0:45:12.960 about it. 0:45:13.000 --> 0:45:15.040 Okay, So are you as you're you're saying you have 0:45:15.040 --> 0:45:17.480 a motorol erasor you mean like the one that downloads 0:45:17.480 --> 0:45:18.440 apps like an Android? 0:45:19.520 --> 0:45:19.719 Yeah? 0:45:19.880 --> 0:45:22.640 Okay, god god, okay, I was I was confused. I 0:45:22.719 --> 0:45:24.839 was thinking like old school motor Erazor. I was like, wait, 0:45:24.840 --> 0:45:25.279 how's that one? 0:45:25.320 --> 0:45:25.720 Okay? 0:45:25.800 --> 0:45:27.319 Okay. I would go in number one. 0:45:27.360 --> 0:45:30.640 I would go into your security and privacy and look 0:45:30.680 --> 0:45:33.840 at your settings there for me, I just logged in 0:45:33.880 --> 0:45:36.440 and says your device is forty six. So I've got 0:45:36.440 --> 0:45:38.799 to go in and clear out my old all my 0:45:38.880 --> 0:45:41.239 old devices that I'm logged into the cash app on. 0:45:41.280 --> 0:45:43.040 You may be you know if they got access to 0:45:43.080 --> 0:45:45.080 your account at a at a root level, they may 0:45:45.120 --> 0:45:48.120 have somehow installed it on one of their phones and 0:45:48.120 --> 0:45:51.439 that's how they're getting access. I would also make sure 0:45:51.480 --> 0:45:56.319 that you have the highest level of authentication turned on 0:45:56.360 --> 0:45:59.719 as well, so two factor authentication if it supports that. 0:46:00.520 --> 0:46:02.800 But the best you could do is, if this keeps happening, 0:46:02.840 --> 0:46:05.560 they keep compromising your card number, you got to get 0:46:05.560 --> 0:46:07.560 you got to switch to something else. That's that's really 0:46:07.880 --> 0:46:10.439 not supposed to happen. I've had cash app forever. I've 0:46:10.480 --> 0:46:12.960 never had a problem. I don't use my card regularly, 0:46:13.040 --> 0:46:14.800 but I've had a card with them for a long time. 0:46:16.040 --> 0:46:16.799 I've had one with. 0:46:16.760 --> 0:46:18.279 Them too, for like a year and a half and 0:46:18.280 --> 0:46:20.480 then this just all started happening like a month and 0:46:20.480 --> 0:46:23.319 a half ago. So I just wanted to get your 0:46:23.360 --> 0:46:26.040 exercise on it. So I'm gonna definitely take your advice 0:46:26.080 --> 0:46:29.080 on that. And you know, I appreciate you taking my call. 0:46:29.160 --> 0:46:31.000 Yeah, thanks a lot, Zachary, appreciate it. 0:46:31.080 --> 0:46:35.000 I would also set up a new pin for sure, 0:46:35.840 --> 0:46:39.400 and uh yeah, be careful. And this is why you know, 0:46:40.000 --> 0:46:42.760 this is why you shouldn't use your your primary checking 0:46:42.800 --> 0:46:44.759 account linked to these things. If you're going to use 0:46:44.760 --> 0:46:46.600 like a cash card like this, maybe set up a 0:46:46.600 --> 0:46:49.320 secondary account that you only use for this kind of 0:46:49.320 --> 0:46:51.560 stuff on your bank instead of your primary account your 0:46:51.640 --> 0:46:54.200 day to day spending. Eighty eight Rich one O one 0:46:54.320 --> 0:46:58.000 eight eight eight seven four to two four one zero one. 0:46:58.640 --> 0:47:01.279 Welcome back to rich on Tech Rich DeMuro here hanging 0:47:01.280 --> 0:47:05.440 out with you, talking technology at triple eight Rich one 0:47:05.480 --> 0:47:08.560 O one eight eight eight seven four to two four 0:47:08.680 --> 0:47:12.399 one zero one. Phone lines are open, Give me a call, 0:47:12.560 --> 0:47:15.960 or go to the website rich on tech dot TV. 0:47:16.840 --> 0:47:19.360 There you can get notes for everything we mentioned on 0:47:19.400 --> 0:47:23.440 the show. This is episode one fourteen. All right, let's 0:47:23.440 --> 0:47:28.600 go to uh Dino in Michigan. Dino your own with Rich. 0:47:28.960 --> 0:47:30.839 Hi, Rich, thanks for taking my call. 0:47:31.239 --> 0:47:32.200 Yeah, what's going on? 0:47:32.920 --> 0:47:33.040 So? 0:47:33.440 --> 0:47:37.200 I email large groups of people. 0:47:38.680 --> 0:47:42.200 And it's like fifty to sixty And the way I've 0:47:42.239 --> 0:47:46.320 done it the last ten eight to ten years is 0:47:46.560 --> 0:47:48.640 I put it in my notes and then I just 0:47:48.719 --> 0:47:52.719 copy paste all those emails in well, the last two 0:47:52.840 --> 0:47:55.960 or three updates. I'm not sure exactly when it happened. 0:47:56.000 --> 0:48:00.400 On the software on an Apple on the iPhone. Uh 0:48:01.080 --> 0:48:04.840 it it will not take the emails. 0:48:05.600 --> 0:48:07.320 It won't let you in the mail app. 0:48:07.920 --> 0:48:11.840 Yeah, it will, it will not let me mail that 0:48:12.000 --> 0:48:13.840 copy and paste oh. 0:48:13.760 --> 0:48:17.600 Of just all the different email addresses. Yeah yeah, interesting, 0:48:17.640 --> 0:48:20.080 Well they did update the mail app on the iPhone, 0:48:20.480 --> 0:48:23.359 so that might be it. And did it happen Did 0:48:23.400 --> 0:48:25.080 it happen when there was like the remodel of the 0:48:25.120 --> 0:48:25.600 app or what? 0:48:27.160 --> 0:48:27.560 Yahoo? 0:48:27.920 --> 0:48:28.840 Oh use yahoo? 0:48:29.200 --> 0:48:29.399 Yeah? 0:48:29.480 --> 0:48:33.880 Oh they changed their app too? Did it happen with that? 0:48:35.360 --> 0:48:37.200 I really I can't target it. 0:48:37.239 --> 0:48:39.560 I can't pick I can't pick the date when it 0:48:39.640 --> 0:48:43.839 happened as far as which iOS you know, level it 0:48:43.920 --> 0:48:47.600 was on, and it was it was quite a way ago, it. 0:48:47.520 --> 0:48:48.040 Was, Okay. 0:48:49.200 --> 0:48:51.960 I think the the way to get around this is 0:48:52.000 --> 0:48:53.560 to set up a list. 0:48:53.800 --> 0:48:55.840 Have you done that? Okay? 0:48:55.920 --> 0:48:57.239 So I think that's the way to do it because 0:48:57.239 --> 0:48:59.879 that's what I do. An outlook, I've got a group 0:48:59.920 --> 0:49:02.439 of people that I email. I've I've got two things. 0:49:02.440 --> 0:49:04.040 So first off, I know what you're talking about because 0:49:04.040 --> 0:49:05.719 I've got a group of people. I've got two ways 0:49:05.719 --> 0:49:07.880 that I email a group of people. So the first 0:49:08.080 --> 0:49:09.719 is I've got a whole group of people that I 0:49:09.880 --> 0:49:13.320 just copy and paste their email into Gmail. It figures 0:49:13.360 --> 0:49:15.680 out the email addresses, you know, it kind of parses 0:49:15.719 --> 0:49:18.040 them out and puts it in there. And that's fine 0:49:18.640 --> 0:49:21.120 if that's not working in Yahoo like it used to, 0:49:21.200 --> 0:49:22.880 because you know, they change the app and they just 0:49:22.920 --> 0:49:25.960 may not support that anymore. I don't use Yahoo Mail, 0:49:26.000 --> 0:49:28.040 so I can't really tell you because I haven't tried that. 0:49:28.760 --> 0:49:31.799 But typically if it doesn't work, the best second way 0:49:31.880 --> 0:49:34.560 is to just create a list. And so go into 0:49:34.640 --> 0:49:38.799 your your Yahoo Mail and then you got to click 0:49:38.800 --> 0:49:43.520 your contacts and there's a lists tab and it says plus. 0:49:43.640 --> 0:49:47.279 You click that plus button create list, and you just 0:49:47.400 --> 0:49:50.360 add your contacts, name the list, add your contacts, and 0:49:50.400 --> 0:49:53.040 press save, and then you should be able to use 0:49:53.120 --> 0:49:56.840 that list to send out the email once you you know, 0:49:56.880 --> 0:49:59.120 once you have that list, you can just send an 0:49:59.160 --> 0:50:02.960 email to that list of people. So that is probably 0:50:02.960 --> 0:50:05.000 the best way to do it, and then you can, 0:50:05.200 --> 0:50:09.640 you know, make a group email out of that. Looking here, yeah, 0:50:09.680 --> 0:50:11.960 the old way, yeah, I think that's going to be 0:50:12.000 --> 0:50:13.719 the best way to do it, you know, is just 0:50:13.880 --> 0:50:16.640 create a list in your contacts and I would you know, 0:50:17.280 --> 0:50:18.799 that's probably going to be easy and you can keep 0:50:18.800 --> 0:50:20.800 people updated on the list and all that good stuff, 0:50:20.800 --> 0:50:23.200 and just compose an email to that list of people. 0:50:24.200 --> 0:50:27.000 But I would continue to check every so often, you know, 0:50:27.040 --> 0:50:29.400 every time you you know, get an app update on 0:50:29.440 --> 0:50:32.200 the iPhone or whatever you're using, whatever platform you're using 0:50:32.200 --> 0:50:35.040 with Yahoo, Mel, just check and see if you can 0:50:35.040 --> 0:50:38.359 copy and paste the email addresses in. Sometimes when things 0:50:38.400 --> 0:50:41.719 are redesigned, right when an app gets a big redesign, 0:50:42.080 --> 0:50:46.000 they get the core functionality working first, and then as 0:50:46.040 --> 0:50:48.120 they do updates, just because they want to get the 0:50:48.480 --> 0:50:51.480 major redesign out there, they kind of add things as 0:50:51.480 --> 0:50:54.319 they go along, so not everything is supported all at once. 0:50:55.320 --> 0:50:59.279 And this is pretty apparent with the Outlook, with the 0:50:59.320 --> 0:51:03.120 Outlook application on computers, they've sort of been revamping that 0:51:03.200 --> 0:51:05.120 with a new version of Outlook, and I've noticed on 0:51:05.160 --> 0:51:08.240 my computer anyway, it's getting new features all the time, 0:51:08.280 --> 0:51:10.839 like everything was not there on day one. And we've 0:51:10.840 --> 0:51:12.600 talked about this before, because they let you go to 0:51:12.719 --> 0:51:15.560 what's called a classic Outlook. You can toggle between the 0:51:15.560 --> 0:51:18.400 classic Outlook and the New Outlook in the settings, and 0:51:18.440 --> 0:51:21.600 the reason they do that is because there's some traditional 0:51:21.640 --> 0:51:25.719 settings that people use, historic whatever that people needed, and 0:51:25.760 --> 0:51:28.360 they're no longer in the new app just yet. Eventually 0:51:28.400 --> 0:51:30.560 they'll make their way there, but they're not there just yet. 0:51:30.600 --> 0:51:32.319 But I think making a list is probably the best 0:51:32.320 --> 0:51:34.360 way to do it. I will link up in the 0:51:34.400 --> 0:51:38.000 show notes how to create and how to create a 0:51:38.040 --> 0:51:41.400 contact list in the new Yahoo Mail. But thanks for 0:51:41.440 --> 0:51:43.839 the question, do you know appreciate it? Eighty eight rich 0:51:43.960 --> 0:51:46.719 one oh one eight eight eight seven four to two 0:51:46.920 --> 0:51:47.880 four one zero one. 0:51:48.719 --> 0:51:48.839 Uh. 0:51:49.040 --> 0:51:52.280 Remember Claude this is the competitive chat GPT. 0:51:52.560 --> 0:51:54.160 It's an AI chatbot. 0:51:54.480 --> 0:51:56.759 It's the one that I used to use exclusively until 0:51:56.800 --> 0:51:59.759 someone convinced me to switch to chat GBT, And now 0:51:59.760 --> 0:52:01.799 I've been using that and now, of course, as these 0:52:01.800 --> 0:52:04.360 things get to know you more and more, it's tougher 0:52:04.360 --> 0:52:06.720 and tougher to switch away because they've kind of gotten 0:52:07.520 --> 0:52:09.879 what you like and what you don't like figured out. 0:52:11.000 --> 0:52:14.160 So with that said, one of the reasons, one of 0:52:14.200 --> 0:52:16.600 the big reasons I like chat GBT is because they 0:52:16.640 --> 0:52:19.759 got web searches, and that was now part of you know, 0:52:19.800 --> 0:52:21.759 it's kind of closer to what Google does. You can 0:52:21.760 --> 0:52:24.480 get real time web search results. Well, now Claude has that. 0:52:24.920 --> 0:52:27.640 So Claude AI now has web search access, letting you 0:52:27.640 --> 0:52:29.840 pull in real time information from the Internet so you 0:52:29.840 --> 0:52:33.560 can check current events, you know, do product comparisons, financial 0:52:33.640 --> 0:52:37.200 data research. It also provides direct citations so you can 0:52:37.280 --> 0:52:40.040 fact check sources, so instead of having to go through 0:52:40.040 --> 0:52:43.680 the search results yourself will it will show you exactly 0:52:43.719 --> 0:52:47.640 why it got that information. So this is available now 0:52:47.760 --> 0:52:51.279 for paid claud users in the US. Free users will 0:52:51.280 --> 0:52:53.200 get it soon. So if you want to use it, 0:52:53.239 --> 0:52:55.880 you can toggle on web search in your profile settings 0:52:57.160 --> 0:53:00.360 and then Claude will search the web when necessary, similar 0:53:00.400 --> 0:53:03.319 to what chat Gibt does. Anyway, Claude got some real 0:53:03.360 --> 0:53:07.040 time web search eight eight eight rich one on one 0:53:07.120 --> 0:53:10.040 eight eight eight seven four to two four one zero one. 0:53:10.200 --> 0:53:12.239 More rich on Tech coming your way right after this. 0:53:13.360 --> 0:53:16.560 Welcome back to rich on Tech. Rich DeMuro here talking 0:53:16.640 --> 0:53:19.799 technology with you at Triple eight rich one on one. 0:53:19.840 --> 0:53:22.520 That's eight eight eight seven four to two four one 0:53:22.600 --> 0:53:25.080 zero one. If you got a question about technology, give 0:53:25.080 --> 0:53:27.000 me a call. We'll get back to those phone lines 0:53:27.040 --> 0:53:29.080 in just a moment. If you want to link to 0:53:29.120 --> 0:53:32.320 something I mentioned, go to the website rich on Tech 0:53:32.560 --> 0:53:36.640 dot TV. Take very good show notes and anything I 0:53:36.680 --> 0:53:39.759 talk about is linked up right there. All right, we 0:53:39.800 --> 0:53:43.600 got an interesting guest to talk technology today, Mark Anthony 0:53:43.600 --> 0:53:49.160 Arena calls himself the computer Exorcist computer Exorcist, thecomputer Exorcist 0:53:49.239 --> 0:53:53.799 dot com author, podcaster and speaker Mark. I was going 0:53:53.880 --> 0:53:55.440 Marc Anthony. I was going through some you go by 0:53:55.480 --> 0:53:59.120 Mark or Marc Anthony either way, Okay, Mark, So I was, 0:53:59.440 --> 0:54:01.359 I was going through some of your talks. You sent 0:54:01.400 --> 0:54:03.880 me one of the talks you recently did, and it's 0:54:03.920 --> 0:54:06.239 it's a little jarring for people because you kind of 0:54:06.280 --> 0:54:10.600 take a very different approach to this stuff. And well, 0:54:10.600 --> 0:54:12.239 first off, just kind of how'd you get the name 0:54:12.280 --> 0:54:13.360 computer exercist? 0:54:14.600 --> 0:54:16.960 You know, it's a great question. This stuff just it 0:54:17.080 --> 0:54:20.520 acts possessed, right, All of this stuff acts possessed. It 0:54:20.560 --> 0:54:22.680 has a mind of its own. It does whatever it wants. 0:54:23.040 --> 0:54:24.960 So I thought, what an app's name, what a way 0:54:25.000 --> 0:54:27.040 to describe it? And people go, wow, that makes so 0:54:27.120 --> 0:54:29.480 much sense. My technology does whatever it wants. 0:54:29.640 --> 0:54:32.239 That is my favorite quote. When people tell me it 0:54:32.400 --> 0:54:36.120 just did this by itself. That's always like to me, 0:54:36.320 --> 0:54:39.120 like it seems like it does. And yes, sometimes things do, 0:54:39.960 --> 0:54:41.840 but there's usually a fix for things. 0:54:42.160 --> 0:54:42.719 Sometimes not. 0:54:43.400 --> 0:54:47.480 But first off, you say that viruses stopped happening in 0:54:47.520 --> 0:54:51.200 twenty thirteen, explain and what you think the real threats 0:54:51.239 --> 0:54:53.480 are to computer users today. 0:54:53.600 --> 0:54:55.839 I've been doing this job twelve hours a day since 0:54:55.840 --> 0:54:59.319 two thousand and nine, and I have not seen a 0:54:59.480 --> 0:55:04.759 tradition old virus in a residential setting since twenty thirteen. 0:55:05.360 --> 0:55:06.799 There are new threats. 0:55:06.480 --> 0:55:07.440 Out there, all right. 0:55:07.520 --> 0:55:09.520 Doesn't mean there are no threats out there. There are 0:55:09.600 --> 0:55:13.359 just new ones that are far beyond traditional viruses. So 0:55:13.520 --> 0:55:16.880 if you are paying for some antivirus product, that means 0:55:16.880 --> 0:55:19.879 it's a beautiful waste of seventy bucks a year down 0:55:19.920 --> 0:55:23.680 the toilet and it slows down your computer down to molasses. 0:55:23.760 --> 0:55:26.000 Sometimes slows your computer down by ninety. 0:55:25.680 --> 0:55:27.759 Percent, And you bring it to the store and they say, oh, 0:55:27.840 --> 0:55:29.600 your computer's old, it's slow. 0:55:29.719 --> 0:55:30.719 Put it in the garbage. 0:55:31.800 --> 0:55:34.080 Yeah. Well, we live in an economy where people, you know, 0:55:34.239 --> 0:55:37.399 a world where everything is tossable. So you don't think 0:55:37.560 --> 0:55:39.719 viruses are big iss You don't think people feel good 0:55:39.760 --> 0:55:42.239 about having that protection. Is that really what the whole 0:55:42.280 --> 0:55:43.919 business and industry is built upon? 0:55:44.800 --> 0:55:45.400 Exactly? 0:55:45.560 --> 0:55:48.359 It's all a false sense of security. That's what you're 0:55:48.400 --> 0:55:50.880 paying the money for. You're just rubbing dollar bills all 0:55:50.880 --> 0:55:52.800 over your computer and hoping that it helps. 0:55:52.920 --> 0:55:53.080 Right. 0:55:53.200 --> 0:55:57.520 Everything in my industry is myth rumor legend, hearsay and superstition. 0:55:58.040 --> 0:56:01.120 But I mean, so what to our people up against. 0:56:01.160 --> 0:56:03.120 I mean, we just heard a person who is scammed 0:56:03.120 --> 0:56:05.320 by a text message out of like thousands of dollars. 0:56:05.360 --> 0:56:07.239 Do you think like phishing emails like that kind of 0:56:07.239 --> 0:56:09.200 stuff is really where the scams are these days? 0:56:09.840 --> 0:56:14.680 There's four new threats. Number one is legalized malware. 0:56:15.320 --> 0:56:18.040 Okay, the bad guys realize something, right, Let's say, rich, 0:56:18.120 --> 0:56:20.000 Let's say you and I want to rob a bank. 0:56:20.200 --> 0:56:21.839 So we go over to the bank and we walk 0:56:21.880 --> 0:56:23.600 in and we say, hey, everyone, stick them up. 0:56:23.640 --> 0:56:24.440 We're the plumbers. 0:56:25.640 --> 0:56:28.680 If we don't say we're bank robbers, we say we're plumbers, 0:56:28.680 --> 0:56:29.600 we get away with it. 0:56:29.760 --> 0:56:32.640 That's exactly what's happening here. So if I'm evil. 0:56:32.880 --> 0:56:35.719 And we want to create some kind of malicious software, 0:56:35.800 --> 0:56:38.280 we get an evil secretary and an evil water cooler, 0:56:38.320 --> 0:56:40.680 an evil fish tank, and we create an evil company, 0:56:41.200 --> 0:56:46.680 and we can call it a cleaner, an optimizer, a toolbar, 0:56:47.320 --> 0:56:49.719 or a customer participation program. 0:56:51.000 --> 0:56:53.600 Interesting, so you think all those things are just ways 0:56:53.640 --> 0:56:55.880 of getting information off of people. 0:56:56.760 --> 0:56:59.600 It's fully legal, so no virus scanner can ever find it. 0:57:00.040 --> 0:57:01.680 In your computer to a dude and he does a 0:57:01.760 --> 0:57:04.480 virus scan, it means he hasn't had updated training. 0:57:04.600 --> 0:57:06.160 It's like if you go to the doctor and your 0:57:06.160 --> 0:57:10.000 doctor says, hey, rich, do you have bubonic plague? No? 0:57:10.239 --> 0:57:12.520 All right, well then that's really that's all I know 0:57:12.600 --> 0:57:14.839 how to handle. So that's all I can help you with. 0:57:16.080 --> 0:57:18.680 So okay, so talk about you kind of mentioned this earlier, 0:57:18.680 --> 0:57:22.640 but the idea of like being forced to upgrade unnecessarily, 0:57:22.800 --> 0:57:25.120 So how long do you think a computer should last? 0:57:26.160 --> 0:57:28.560 That's so that's my second new threat, right, I talk 0:57:28.640 --> 0:57:31.200 about the four new threats, So updates are my second 0:57:31.200 --> 0:57:33.880 new threat. I have coined the term update attack to 0:57:33.960 --> 0:57:38.520 describe what's happening. Updates come from the publisher, right, whatever 0:57:38.560 --> 0:57:41.200 big tech company you bought the product from. The updates 0:57:41.200 --> 0:57:44.919 are from the publisher, and they mean well, right, they 0:57:44.920 --> 0:57:47.520 claim that they're going to patch something that they forgot 0:57:47.560 --> 0:57:51.280 to fix when they sold it to you, so they 0:57:51.800 --> 0:57:53.880 let it's it's always something like you'll hear it on 0:57:53.920 --> 0:57:58.000 the news. Right. Smartphone users are encouraged to update because 0:57:58.360 --> 0:58:00.920 if you don't update, we discover that a guy in 0:58:00.960 --> 0:58:03.880 Siberia wearing a green shirt on a Wednesday, and it's 0:58:03.880 --> 0:58:05.000 eight fifteen. 0:58:04.600 --> 0:58:07.240 And a high tide and a new moon cold to 0:58:07.240 --> 0:58:08.360 get into your computer. 0:58:09.000 --> 0:58:13.600 So it's some astronomically unlikely situation that they're worried about. 0:58:14.200 --> 0:58:15.320 And what happens you. 0:58:15.240 --> 0:58:16.120 Apply the update? 0:58:16.880 --> 0:58:20.160 And there are a lot of side effects, right, what 0:58:20.320 --> 0:58:21.720 happens after every update? 0:58:21.800 --> 0:58:22.840 What do people experience? 0:58:22.920 --> 0:58:26.040 It's slow, it crashes, It doesn't do the same thing 0:58:26.080 --> 0:58:28.880 that you used to want exactly. 0:58:29.320 --> 0:58:33.120 It scrambles the thing like scrambled eggs. It rearranges everything, 0:58:33.160 --> 0:58:33.920 and I can't. 0:58:33.720 --> 0:58:35.160 Find I used to be able to do this, and 0:58:35.160 --> 0:58:35.960 I don't know what happened. 0:58:35.960 --> 0:58:41.080 And other's an update, and it slows your machine down dramatically, right, 0:58:41.200 --> 0:58:43.400 And that's convenient, right, because all of a sudden, Oh 0:58:43.440 --> 0:58:44.920 you know what, my phone's kind of slow. 0:58:44.960 --> 0:58:46.440 It's a year old. I'll just put it in the 0:58:46.480 --> 0:58:47.880 garbage and buy another one. 0:58:48.680 --> 0:58:51.880 And it usually it fixes one thing and it might 0:58:51.920 --> 0:58:52.920 break ten other things. 0:58:52.960 --> 0:58:55.560 Do you remember I actually defended Apple for years and 0:58:55.760 --> 0:58:57.920 I was very angry at this. People would say, oh, 0:58:57.960 --> 0:59:01.160 my battery, you know, my phone feels like it's slowing down, 0:59:01.320 --> 0:59:03.920 slowing down after the software update, said, no, that's silly. 0:59:03.960 --> 0:59:06.120 It doesn't it gets better and all of a sudden, 0:59:06.160 --> 0:59:07.880 Apple comes out and he said, oh, by the way, yeah, 0:59:07.920 --> 0:59:10.800 we were throttling phones because we wanted them to be 0:59:10.920 --> 0:59:13.440 smooth and have a good user experience as they got older. 0:59:13.680 --> 0:59:16.040 I'm like, oh, wait, so hold on, you were kind 0:59:16.080 --> 0:59:17.360 of lying all these years to me. 0:59:17.760 --> 0:59:18.400 Yes, they were. 0:59:19.360 --> 0:59:20.640 I've been saying this for years. 0:59:20.720 --> 0:59:23.440 I was on AMFM radio for ten years and now 0:59:23.440 --> 0:59:25.479 I do the podcast, and I've been saying it since 0:59:25.560 --> 0:59:28.720 twenty twelve, since I've been on any kind of talk shows, 0:59:28.760 --> 0:59:31.360 and it's yeah, all of these updates again, they might 0:59:31.440 --> 0:59:33.200 mean well, they claim to help you, but they do 0:59:33.440 --> 0:59:34.720 massive amounts of damage. 0:59:34.960 --> 0:59:37.520 All right, what about these fake tech support calls? You know, 0:59:37.520 --> 0:59:40.440 people get scammed. These happen all the time. People google 0:59:40.440 --> 0:59:43.840 a phone number, they call it, they get scammed. So 0:59:44.160 --> 0:59:46.040 how do you think someone could spot one of these 0:59:46.040 --> 0:59:46.840 scams quickly? 0:59:47.440 --> 0:59:50.280 And that's new threat number three. It's called the support scam. 0:59:50.480 --> 0:59:52.640 There's four ways you can get one. Either you go 0:59:52.680 --> 0:59:55.640 on the internet and search I need Outlook tech support, 0:59:55.680 --> 0:59:58.560 I need Aol tech support, I need whatever tech support, 0:59:59.080 --> 1:00:01.360 or a guy gives you a phone call out of 1:00:01.400 --> 1:00:03.760 the blue, because they're calling every number one at a time, 1:00:04.440 --> 1:00:07.600 Or you get a scary email that says geek squad 1:00:07.680 --> 1:00:11.120 invoice and it's from Cindi Luhu at aol dot. 1:00:10.880 --> 1:00:12.720 Com or something preposterous. 1:00:13.400 --> 1:00:17.440 Or you get a scary pop up right that full 1:00:17.520 --> 1:00:20.480 screen message on your screen and their sirens going off 1:00:20.520 --> 1:00:23.320 because they know senior citizens can't lower their volume, and 1:00:23.400 --> 1:00:26.320 there's loud noises and it says warning you have trojans 1:00:26.360 --> 1:00:29.880 and cookies and viruses and North Koreans and oh my, 1:00:30.120 --> 1:00:32.760 the sky is falling. So those are the four ways 1:00:32.800 --> 1:00:35.080 you can get a support scam. If you get the 1:00:35.080 --> 1:00:39.120 guy on the phone, then they give you a litany 1:00:39.400 --> 1:00:44.360 of scary sentences. That's all it is, folks, it's scary sentences. 1:00:44.920 --> 1:00:48.240 Your anti virus product can't protect you against a dude 1:00:48.360 --> 1:00:52.360 on the phone saying scary words, can it. So the 1:00:52.800 --> 1:00:55.120 trick is here. Just hang up on the guy and 1:00:55.320 --> 1:00:58.520 whatever you do, don't let him into your computer. As 1:00:58.560 --> 1:01:00.720 long as you hang up on the guy and ignore him, 1:01:01.120 --> 1:01:05.080 you're fine. If you let him into your computer, that's 1:01:05.120 --> 1:01:06.200 when you're in trouble. 1:01:06.640 --> 1:01:08.920 All right, Well, we finally, what's the one piece of 1:01:08.960 --> 1:01:12.760 tech advice you wish every senior or non techie would 1:01:12.800 --> 1:01:14.280 know is. 1:01:14.360 --> 1:01:16.080 All this stuff can last ten years. 1:01:16.160 --> 1:01:18.280 You don't need a new one when the store tells 1:01:18.280 --> 1:01:20.440 you to buy a new one. I make buy money 1:01:20.440 --> 1:01:23.680 by saving people money instead of like pushing products and 1:01:23.720 --> 1:01:26.760 services on you. So in order to prove a point, 1:01:26.800 --> 1:01:29.200 I use computers that are at least ten years old. 1:01:29.320 --> 1:01:33.000 I have three laptops, my personal laptops. They're from twenty 1:01:33.040 --> 1:01:34.240 twelve and twenty fifteen. 1:01:35.080 --> 1:01:37.080 That's wild. Oh my gosh. 1:01:37.120 --> 1:01:40.280 Okay, well here I am trying to upgrade again after 1:01:40.320 --> 1:01:42.080 a year, but I guess I will stop. But I 1:01:42.120 --> 1:01:44.200 do tell people that, look, you can. You know, I 1:01:44.240 --> 1:01:47.520 don't recommend you upgrade unless there's one hundred percent need 1:01:47.520 --> 1:01:49.760 to do that. And by the way, you can get 1:01:49.760 --> 1:01:51.240 a lot of life out of a computer with the 1:01:51.520 --> 1:01:52.360 chromos Flex. 1:01:52.360 --> 1:01:54.040 Do you recommend that at all for people? 1:01:54.160 --> 1:01:56.480 Yeah, if the machine is more than ten years old 1:01:56.600 --> 1:01:58.640 and you just want it as a travel machine or 1:01:58.680 --> 1:02:00.680 you want to give it to your kids, sure you 1:02:00.720 --> 1:02:04.440 can put chrome os flex. That's pretty easy for a 1:02:04.680 --> 1:02:09.120 moderately experienced tech guy to do. I personally love a 1:02:09.160 --> 1:02:13.320 product called Mint. It's a lot more powerful. So it's 1:02:13.320 --> 1:02:16.000 not Windows, it's not Mac it's not Chrome. It's a 1:02:16.040 --> 1:02:20.120 fourth thing called Mint, and it looks just like Windows seven, 1:02:20.200 --> 1:02:22.520 so there's no learning curve. And I put it on 1:02:22.600 --> 1:02:26.720 ten year old computers and people just don't have problems anymore. 1:02:27.320 --> 1:02:31.000 Instead of milking people for fees, I just don't have 1:02:31.080 --> 1:02:31.880 problems anymore. 1:02:31.920 --> 1:02:33.200 I solve all their problems. 1:02:33.320 --> 1:02:34.479 Is that the Linux Mint? 1:02:35.480 --> 1:02:36.520 Yes? But I never say that. 1:02:36.640 --> 1:02:37.280 I was gonna say. 1:02:37.560 --> 1:02:40.320 The computer guy told me Linux is scary. 1:02:40.120 --> 1:02:43.360 Right, sounds way too scary for the apportrition. Okay, hold on, 1:02:43.520 --> 1:02:45.600 so we got through the updates, the update attacks, and 1:02:45.640 --> 1:02:46.400 the support scam. 1:02:46.400 --> 1:02:48.080 What's the fourth do we get to the fourth? 1:02:48.600 --> 1:02:50.600 The fourth one is ransomware? Okay right? 1:02:50.640 --> 1:02:53.000 Where something walks into your computer like a hot knife 1:02:53.000 --> 1:02:55.800 through butter. It scrambles your documents and photos and then 1:02:55.880 --> 1:02:58.720 begs you for a ton of money in ransom. 1:02:58.840 --> 1:02:59.840 How do you stay away from that? 1:03:00.960 --> 1:03:06.120 Don't usevite yourself, Windows and Heaven forbid outlook. But all 1:03:06.160 --> 1:03:08.960 you really need to do is a real proper backup. 1:03:09.320 --> 1:03:13.160 You duplicate your documents and photos onto an external hard drive, 1:03:13.280 --> 1:03:16.000 and then you disconnect the external hard drive. 1:03:16.880 --> 1:03:17.800 It's crazy. 1:03:17.840 --> 1:03:21.280 How seventy six percent of organizations end up. 1:03:21.120 --> 1:03:24.040 Paying huge amounts of ransom because. 1:03:23.760 --> 1:03:27.080 The guys they hire to protect them do not understand 1:03:27.200 --> 1:03:29.920 how to do that basic concept. You do a backup, 1:03:30.280 --> 1:03:32.800 you disconnect it, you put it in a fire safe. 1:03:32.840 --> 1:03:33.280 That's it. 1:03:33.440 --> 1:03:36.720 And then if your computer gets compromised, you just restore 1:03:36.720 --> 1:03:40.439 that backup. You erase the computer, restore the backup. Marc 1:03:40.480 --> 1:03:44.160 Anthony Arena, The Computer Exorcist dot Com. Fun to talk 1:03:44.200 --> 1:03:46.200 to you. This was excellent. Hopefully you'll come on the 1:03:46.200 --> 1:03:48.400 show again and share some more insights. Really appreciate you 1:03:48.440 --> 1:03:51.920 joining me today. Thank you all right, The Computer Exorcist 1:03:52.080 --> 1:03:55.000 dot com. I will link it up on my website. 1:03:55.080 --> 1:03:58.800 Richon Tech dot TV eight eight eight rich one O 1:03:58.960 --> 1:04:01.680 one eight eight eight seven four to two four to 1:04:01.720 --> 1:04:02.520 one zero one. 1:04:02.960 --> 1:04:03.720 Uh coming up. 1:04:04.120 --> 1:04:07.120 I got a message that my HP Instant eight prices 1:04:07.160 --> 1:04:09.400 are going up, so I did a little comparison. The 1:04:09.480 --> 1:04:12.360 biggest time to maybe jump ship. I'll tell you what 1:04:12.360 --> 1:04:14.600 that means. Coming up right here on rich On Tech. 1:04:16.720 --> 1:04:19.520 Welcome back to rich On Tech. Rich Demiro here hanging 1:04:19.560 --> 1:04:23.600 out with you talking technology at Triple eight rich one 1:04:23.640 --> 1:04:27.280 oh one eight eight eight seven four to two, four 1:04:27.320 --> 1:04:31.280 to one zero one. Getting a lot of emails about 1:04:31.320 --> 1:04:35.680 the uh. The person that got scammed earlier, Connor Daryl 1:04:35.720 --> 1:04:38.240 writes in the caller that lost five thousand dollars should 1:04:38.280 --> 1:04:40.800 consider taking further action. The question is, and this is 1:04:40.800 --> 1:04:43.360 what Bobo and I were saying, how did the scammer 1:04:43.480 --> 1:04:47.440 get his transaction history from the bank. That is what 1:04:47.480 --> 1:04:49.800 we wondered, because all the other stuff, you know, you 1:04:49.800 --> 1:04:52.040 could see how they how they did that, how they 1:04:52.200 --> 1:04:55.920 orchestrated it. But how did the bank know about his transactions? 1:04:55.920 --> 1:04:57.600 The only way I can think of is that they 1:04:57.640 --> 1:05:02.240 somehow had access to his account account history. Daryl says 1:05:02.280 --> 1:05:05.680 the bank failed to exercise due diligence in protecting his 1:05:05.760 --> 1:05:09.680 account information. He should file complaints with various banking agencies 1:05:09.720 --> 1:05:14.480 and consider filing a small claims action. Remind listeners not 1:05:14.600 --> 1:05:16.720 to respond to calls, but to call the phone number 1:05:16.760 --> 1:05:18.880 on the back of the credit card, debit card ATM 1:05:19.000 --> 1:05:22.800 or the one on your statement. Yes, Daryl says, I 1:05:22.800 --> 1:05:24.600 got a call from my credit card about fraud of 1:05:24.640 --> 1:05:26.680 my card. They left a phone number to call. I 1:05:26.760 --> 1:05:28.480 called the number on the card and they transferred me 1:05:28.520 --> 1:05:31.400 to the fraud group. The number turns out to be legitimate. 1:05:31.560 --> 1:05:34.600 The fraud rep said, I did the right thing. Yeah, 1:05:35.000 --> 1:05:37.480 never call back to the phone number. And especially with 1:05:37.560 --> 1:05:41.560 all these transcriptions that the phones do now in your voicemail, 1:05:41.800 --> 1:05:44.400 they make it really easy, right, It's like, oh, fraud department, 1:05:44.480 --> 1:05:46.720 and the phone numbers like highlighted. You can just call 1:05:46.760 --> 1:05:49.120 it right back. You can tap it. Do not do 1:05:49.240 --> 1:05:52.479 that when in doubt. Go to the back of your card. 1:05:52.800 --> 1:05:55.160 Anytime you have a problem, Go to the back of 1:05:55.200 --> 1:05:57.080 your card. Call the number on the back of the card. 1:05:57.560 --> 1:05:59.680 Go to your statement, and by the way, you should 1:05:59.680 --> 1:06:02.280 be printed out. You know, I have a binder. You 1:06:02.280 --> 1:06:05.480 should probably do this as well, a binder with like 1:06:05.720 --> 1:06:09.200 print out your statements, one from every account that you have, 1:06:09.720 --> 1:06:11.840 so you have the account numbers on there. You've got 1:06:11.840 --> 1:06:13.360 the phone numbers. And I know that you're gonna say, 1:06:13.400 --> 1:06:15.960 rich Oh my gosh, that sounds like a security nightmare. 1:06:16.440 --> 1:06:17.800 I mean, it's in your house. Put it in a 1:06:17.840 --> 1:06:19.520 safe place. I don't know what to say. You know, 1:06:19.560 --> 1:06:22.480 if something, if if everything went to hell tomorrow and 1:06:22.560 --> 1:06:26.800 we lost imagine you know, your bank tomorrow like somehow 1:06:26.840 --> 1:06:29.760 gets hacked or whatever and everything goes away, and like, well, 1:06:29.800 --> 1:06:31.000 what was your bank account number? 1:06:31.400 --> 1:06:33.680 I don't know. Well, how much did you have in there? 1:06:34.160 --> 1:06:34.600 I don't know. 1:06:35.240 --> 1:06:38.120 I mean, what would you do? Okay, well let's start 1:06:38.120 --> 1:06:39.840 with this number. Do you have this account number? 1:06:39.880 --> 1:06:39.920 No? 1:06:39.960 --> 1:06:41.960 I don't have that either. Well, I mean literally, we 1:06:42.000 --> 1:06:44.440 don't know any of this stuff. We do not know 1:06:44.520 --> 1:06:48.320 any of this stuff. So print out a statement for 1:06:48.520 --> 1:06:51.680 all of your important accounts. What's your car insurance policy number? 1:06:51.720 --> 1:06:52.080 I don't know. 1:06:53.720 --> 1:06:55.600 I mean, what's your vein number on your car? I 1:06:55.640 --> 1:06:57.640 don't know. I mean you don't know any of this stuff. 1:06:57.680 --> 1:07:00.960 Nobody does. So print it out, go through, take one 1:07:01.080 --> 1:07:04.000 day a year. Get a binder, go to office depot, 1:07:04.360 --> 1:07:07.640 get a binder, right, and then go through every single 1:07:07.640 --> 1:07:11.440 account you have, your your financial accounts, your investment accounts, 1:07:11.640 --> 1:07:15.760 your credit card accounts, your bank accounts, your life insurance accounts, 1:07:16.120 --> 1:07:20.200 your all of your major accounts. Right, and go through 1:07:20.240 --> 1:07:23.280 and print out the latest statement and put that in 1:07:23.280 --> 1:07:25.200 the binder. Get a three hole punch if you have 1:07:25.280 --> 1:07:27.160 to use the one at work, if you have to, 1:07:27.600 --> 1:07:30.920 put it in this binder and just have it. And 1:07:30.960 --> 1:07:34.200 if something ever happens, you have a record of your 1:07:34.240 --> 1:07:36.640 accounts and a little snapshot in time of what was 1:07:36.680 --> 1:07:39.240 going on. In those accounts. It makes sense. I know, 1:07:39.280 --> 1:07:41.840 I'm the tech guy. I'm telling you all about the technology, 1:07:42.040 --> 1:07:44.400 and I love tech, but sometimes we have to go 1:07:44.480 --> 1:07:47.280 low tech to protect ourselves from the high tech. And 1:07:47.280 --> 1:07:49.840 that's what you have to do. And so if anything 1:07:49.840 --> 1:07:52.520 were to happen to all your accounts and they're wiped 1:07:52.560 --> 1:07:55.320 off the face of the earth, and your bank says, well, hey, bobo, 1:07:55.720 --> 1:07:57.200 just tell me how much you had in your account 1:07:57.240 --> 1:07:59.080 and what your account number is and we'll restore it. 1:07:59.400 --> 1:08:03.160 Oh I don't remember, I don't know a million dollars. Yeah, exactly, 1:08:03.200 --> 1:08:06.880 start with that. MS start high, but. 1:08:06.920 --> 1:08:08.960 Start you know, you're showing the account. Oh, here's what 1:08:09.000 --> 1:08:11.280 I had, here's my last snapshot. You know, let's let's 1:08:11.280 --> 1:08:13.920 work with this. Let's start with that. So again, it's 1:08:14.120 --> 1:08:16.559 just protecting ourselves. Do it, do it once a year, 1:08:17.680 --> 1:08:19.920 and just update it, you know, and maybe throw in, 1:08:20.000 --> 1:08:23.439 you know, something like any important access information. If something 1:08:23.479 --> 1:08:25.760 were to happen to you, people can understand, you know, 1:08:25.800 --> 1:08:27.960 where they can go, your loved ones to kind of 1:08:27.960 --> 1:08:30.160 recover some of this stuff. I know it sounds very 1:08:30.200 --> 1:08:33.720 low tech, and yes, please protect that binder. Hopefully have 1:08:33.760 --> 1:08:35.200 some sort of safe in your home or you can 1:08:35.240 --> 1:08:37.920 put that fireproof safe. But it's just to you know, 1:08:38.240 --> 1:08:40.040 if any if you ever had to like recover all 1:08:40.080 --> 1:08:43.400 this stuff, you'd find it very tough without having any 1:08:43.439 --> 1:08:48.519 of it. HP instant Ink prices are going up in April. 1:08:48.720 --> 1:08:52.360 So I've had this HP instant Ink subscription. H I 1:08:52.400 --> 1:08:55.040 don't like it, but I pay for it because it's easy. 1:08:55.640 --> 1:08:57.720 And the thing to know about it, and this is 1:08:57.720 --> 1:09:00.280 what kept me there is that once you're on the 1:09:00.479 --> 1:09:03.800 HP instant inc as far as I know, you can't 1:09:03.840 --> 1:09:06.400 just stop and use the ink cartridges that they sent 1:09:06.479 --> 1:09:09.280 you and leave them in your printer. No, those don't 1:09:09.280 --> 1:09:12.080 work anymore when you stop, when you get off the merry, 1:09:12.080 --> 1:09:15.160 go round the carousel, and you say, no, I'm gonna 1:09:15.160 --> 1:09:17.719 stop paying for this. You got to get new ink cartridges. 1:09:17.840 --> 1:09:19.519 So for me it was like, you know, over one 1:09:19.560 --> 1:09:21.719 hundred dollars, I'm like, wait, I gotta spend all this money. 1:09:22.360 --> 1:09:27.280 So starting April eighteenth, the instant ink price is going up. 1:09:28.040 --> 1:09:30.759 So you can pause, you can downgrade, you can cancel 1:09:30.840 --> 1:09:32.760 at any time if you want. So the new they 1:09:32.800 --> 1:09:35.559 also introduced a new twenty five page plan at three 1:09:35.560 --> 1:09:37.519 dollars forty nine cents a month. So if you just 1:09:37.600 --> 1:09:39.680 have you know, a couple of pages you need to 1:09:39.720 --> 1:09:43.320 print a month, that's not bad, right, three dollars fifty cents. 1:09:43.960 --> 1:09:46.840 But I would compare the price of a cartridge to 1:09:46.840 --> 1:09:49.160 how much you're spending on this service, and I did 1:09:49.200 --> 1:09:51.640 some math, So I looked at the three pack of 1:09:51.640 --> 1:09:54.200 color cartridges that's about seventy three dollars that lasts for 1:09:54.240 --> 1:09:56.800 seven hundred pages of color. Then you can get the 1:09:56.840 --> 1:09:59.840 Excel Black cartridge for fifty four dollars that lasts about 1:09:59.840 --> 1:10:02.840 two two thousand pages. So it depends on how much 1:10:02.840 --> 1:10:06.400 you print. Basically, I've decided on whether this costs you 1:10:06.439 --> 1:10:09.519 money or saves you money. Right, so go to your 1:10:09.560 --> 1:10:12.640 account on HP and see how much you're spending on 1:10:12.680 --> 1:10:15.160 your printing or how much you're printing every month. So, 1:10:15.240 --> 1:10:18.120 by the way, these are the new plans. One hundred 1:10:18.120 --> 1:10:20.320 pages a month seven ninety nine, three hundred pages a 1:10:20.320 --> 1:10:23.280 month sixteen dollars, five hundred pages twenty three to ninety nine. 1:10:23.840 --> 1:10:27.600 So basically the bottom line is it's cheaper if you 1:10:27.720 --> 1:10:30.320 print a lot of color, like a ton of color 1:10:30.360 --> 1:10:33.240 pages every month, it's probably cheaper to go with the 1:10:33.439 --> 1:10:37.320 HP instant ink plan. If you're only printing black and white, 1:10:37.920 --> 1:10:40.280 or you're not printing very much, or you're printing a 1:10:40.320 --> 1:10:44.560 ton rather, it's probably better to go with the cartridge. 1:10:45.240 --> 1:10:49.280 So roughly, if you're buying cartridges, color is about ten 1:10:49.320 --> 1:10:52.280 cents per page, black is about three cents per page, 1:10:53.000 --> 1:10:55.280 and then if you look at HP instant ink, it's 1:10:55.320 --> 1:10:58.800 about five cents per page whether you're printing black or white. 1:10:59.360 --> 1:11:01.479 So bottom line is, if you're printing a lot of color, 1:11:01.640 --> 1:11:03.759 probably better to go with the subscription. If you're printing 1:11:03.760 --> 1:11:05.800 a lot of black and white, it's probably better just 1:11:05.840 --> 1:11:10.160 to buy your coverage or buy your ink cartridges. I'll 1:11:10.160 --> 1:11:12.479 probably be canceling that at this point. I wish I 1:11:12.520 --> 1:11:13.920 could go back to my laser. I had an old 1:11:13.920 --> 1:11:17.040 brother laser printer. I love that thing. Dirt cheap at 1:11:17.080 --> 1:11:19.880 the ink cartridge last forever. The laser toner that my 1:11:19.960 --> 1:11:23.840 kids wanted. Color HP is like a razor. They sell 1:11:23.880 --> 1:11:26.000 you the printer for like five bucks. The razor blades 1:11:26.000 --> 1:11:29.519 are like ten thousand dollars. You're listening to rich on Tech. 1:11:30.880 --> 1:11:34.160 Welcome back to rich on Tech. Rich DeMuro here hanging 1:11:34.160 --> 1:11:38.360 out with you, talking technology. Getting a lot of emails 1:11:38.439 --> 1:11:43.040 about these fraudulent transactions. We talked to the guy about 1:11:43.080 --> 1:11:45.160 his cash app. He had a bunch of issues there. 1:11:46.400 --> 1:11:49.920 Scams are happening. They are happening every day, all day. 1:11:50.200 --> 1:11:53.479 It is quite unbelievable, Randy says, your caller with using 1:11:53.520 --> 1:11:56.400 the cash app is a perfect example of why I 1:11:56.479 --> 1:12:00.439 tell people not to do financial applications on your phone, 1:12:01.000 --> 1:12:03.320 maybe except when you're at home and on your Wi Fi, 1:12:03.400 --> 1:12:07.040 doing on your computer, not your phone. You know, I 1:12:07.080 --> 1:12:10.439 actually don't agree with that. I think that you're fine 1:12:10.479 --> 1:12:12.880 on your phone. Actually, I think your phone is in 1:12:12.920 --> 1:12:16.400 many cases more secure than your computer because if you're 1:12:16.439 --> 1:12:18.320 on an iPhone or an Android, you know, a lot 1:12:18.360 --> 1:12:21.880 of those times, especially iPhone, everything's sandboxed, so if you're 1:12:21.880 --> 1:12:25.680 opening up your app, no other app can interact with 1:12:25.720 --> 1:12:29.400 your banking app on your phone. So I actually think 1:12:29.439 --> 1:12:32.040 it's quite secure on your phone, and I have no 1:12:32.160 --> 1:12:34.960 problem recommending that. The main thing and I do tell 1:12:35.000 --> 1:12:39.960 people is do not use Wi Fi public Wi Fi 1:12:40.320 --> 1:12:44.200 when you're doing any sort of secure transaction. So if 1:12:44.240 --> 1:12:48.240 you are doing any sort of banking transactions, or even 1:12:48.280 --> 1:12:52.200 if it's highly secure email transactions, things like that, I 1:12:52.280 --> 1:12:55.720 always recommend that you use just your cellular connection. So 1:12:55.760 --> 1:12:58.639 when you're on your phone, your cellular connection between your 1:12:58.680 --> 1:13:03.000 phone and your cellular carrier is a very secure connection, 1:13:03.600 --> 1:13:06.240 much more secure than Wi Fi. So when in doubt, 1:13:06.320 --> 1:13:08.679 just toggle off the Wi Fi and make sure you're 1:13:08.680 --> 1:13:11.400 not using Wi Fi and actually go into It's weird 1:13:11.400 --> 1:13:14.080 because on the iPhone, if you're toggling Wi Fi off 1:13:14.360 --> 1:13:17.120 in your control center, which is when you swipe from 1:13:17.160 --> 1:13:19.920 the right, that actually does not turn Wi Fi off. 1:13:20.400 --> 1:13:23.320 It just disconnects you from the current Wi Fi network. 1:13:23.600 --> 1:13:25.559 So if you actually want to turn off Wi Fi 1:13:25.720 --> 1:13:28.160 for sure on your phone, you have to go into 1:13:28.200 --> 1:13:30.680 your settings and where it says Wi Fi, you have 1:13:30.720 --> 1:13:33.800 to toggle it off there, and that way it will 1:13:33.800 --> 1:13:37.960 physically turn off the Wi Fi on your actual device 1:13:38.120 --> 1:13:40.280 versus just toggling just disconnecting from. 1:13:40.200 --> 1:13:40.920 The network you're on. 1:13:41.760 --> 1:13:44.040 But Randy, look, it's always good for people to kind 1:13:44.080 --> 1:13:48.200 of understand what they're up against and understand how to 1:13:48.240 --> 1:13:51.599 stay secure when you're doing any sort of transaction that's sensitive, 1:13:51.600 --> 1:13:54.559 which is usually financial. The other thing is, if you're 1:13:54.640 --> 1:13:58.000 using a VPN, make sure you trust that VPN because 1:13:58.040 --> 1:14:00.920 that's basically a middleman between you and whatever you're doing, 1:14:02.120 --> 1:14:05.160 and so just be very careful that you trust that VPN, 1:14:05.240 --> 1:14:08.000 especially if it's a free one. I would pay for 1:14:08.080 --> 1:14:09.479 it if you're going to use one, and make sure 1:14:09.479 --> 1:14:11.680 it's from a company that you like. By the way, 1:14:11.680 --> 1:14:15.000 if you're a T mobile customer, speaking of wireless, if 1:14:15.040 --> 1:14:17.439 you have the te Life app, you know that's the 1:14:17.479 --> 1:14:19.920 one that gives you like flee, free slurpees and all that. 1:14:19.960 --> 1:14:23.880 Those like two mobile perks that customers get. This is 1:14:24.000 --> 1:14:27.080 Temo report says, check the app because you might be 1:14:27.120 --> 1:14:30.200 getting a free phone line with almost no strings attached. 1:14:30.640 --> 1:14:32.720 And they said that this is a perk that's not 1:14:32.840 --> 1:14:36.640 been given out for over two years, but select customers 1:14:36.640 --> 1:14:39.160 can open up the app and it's targeted for your account. 1:14:39.200 --> 1:14:41.639 So basically, I don't know what the reasoning is, why 1:14:41.640 --> 1:14:43.960 you're getting it, why someone else isn't, But it's a 1:14:44.000 --> 1:14:47.160 loyalty kind of perk, and so you might get a 1:14:47.160 --> 1:14:49.360 completely free phone line. It's just a one time ten 1:14:49.400 --> 1:14:52.479 dollars device connection charge. You have to bring your own device, 1:14:52.760 --> 1:14:55.680 no financing allowed and not available if you already have 1:14:55.720 --> 1:14:59.840 two or more free lines but or maxed out lines 1:15:00.040 --> 1:15:02.920 twelve lines, so anyway, check it out. If you want 1:15:02.920 --> 1:15:05.160 a free line from T Mobile and you're a customer, 1:15:05.280 --> 1:15:07.200 check out the Tea Life app and see you might 1:15:07.240 --> 1:15:09.479 be eligible for one. I know last time we had 1:15:09.520 --> 1:15:12.240 this deal, it was like Verizon had something where if 1:15:12.240 --> 1:15:13.519 you open up the app, they would give you like 1:15:13.560 --> 1:15:15.559 ten dollars off a month. I took advantage of that 1:15:15.600 --> 1:15:19.200 worked pretty well. Let's go to Bob in Los Angeles. 1:15:19.200 --> 1:15:22.400 Bob, you're on with rich Oh hi Hei. 1:15:23.439 --> 1:15:27.679 So I'm calling in regards to I have about four 1:15:27.960 --> 1:15:31.160 Apple arm or Mac laptops that I've been you know, 1:15:31.200 --> 1:15:34.800 over the years I've on's either stopped working or I'm 1:15:34.880 --> 1:15:36.920 upgrading and so forth. But I've never got rid of 1:15:36.960 --> 1:15:40.920 them because I don't know this the best way to 1:15:41.320 --> 1:15:44.559 wipe the hard drive before I, you know, take it 1:15:44.560 --> 1:15:47.080 to eway so that information. I know, you can do 1:15:47.160 --> 1:15:51.120 a resep but it doesn't wipe it. What's the best way. 1:15:50.920 --> 1:15:51.320 Of doing it? 1:15:51.400 --> 1:15:56.160 I asked my son, who's a graphics specialist that has 1:15:56.200 --> 1:15:57.760 a lot of computers over the year, and I asked 1:15:57.800 --> 1:15:59.840 him what he did. He says, oh, I just smash 1:15:59.880 --> 1:16:01.760 it everything with a hammer. Well, I don't want to 1:16:01.800 --> 1:16:04.479 do that, particularly, I don't want to hit a with 1:16:04.640 --> 1:16:07.320 them battery and so forth. So I did here years 1:16:07.360 --> 1:16:12.559 ago people recommending use a strong earth magnet to either 1:16:13.040 --> 1:16:15.720 life or scramble or something. But I really have no 1:16:15.840 --> 1:16:17.320 idea what I'm supposed to do. 1:16:17.600 --> 1:16:18.200 I don't think that. 1:16:18.320 --> 1:16:21.519 I don't I don't think that's probably the best solution. 1:16:21.680 --> 1:16:25.120 And yes, there are there are some you know. Yes, 1:16:25.200 --> 1:16:26.880 at the end of the day, you can drive a 1:16:27.080 --> 1:16:29.360 screw through the drive if you're you know, or a 1:16:30.560 --> 1:16:32.320 bit whatever you want to do with your you know, 1:16:33.360 --> 1:16:36.040 with your drill, but I don't really recommend doing that. 1:16:36.040 --> 1:16:37.200 That's probably not the best way to do it. 1:16:37.280 --> 1:16:37.760 So you're right. 1:16:37.800 --> 1:16:41.519 So in general, I would say unless you are dealing 1:16:41.560 --> 1:16:44.439 with like government files and things like that. For ninety 1:16:44.520 --> 1:16:48.320 nine percent of people, the you know, there are instructions 1:16:48.360 --> 1:16:51.000 on Apple's website on what to do before you you know, 1:16:51.040 --> 1:16:54.760 give your Mac away and the newest Max. There's two 1:16:54.760 --> 1:16:58.719 ways to do it. Basically, the Newest Max it's very simple. 1:16:58.760 --> 1:17:00.960 It's just like the iPhone where it's like erase all 1:17:01.000 --> 1:17:04.320 content in settings, so you can do that very simply. 1:17:05.360 --> 1:17:06.840 The other way to do it, if you have an 1:17:06.920 --> 1:17:09.840 older Mac, which is an Intel based Mac. You have 1:17:09.880 --> 1:17:12.720 to use the disc utility and so you use that 1:17:12.840 --> 1:17:17.240 to erase it and reinstall Mac os, and then they 1:17:17.280 --> 1:17:20.559 also tell you if you're using an Intel based Mac, 1:17:20.880 --> 1:17:24.240 there are some steps to reset the env RAM and 1:17:24.280 --> 1:17:27.000 so you can do that, which this clears user settings 1:17:27.000 --> 1:17:30.000 for memory and restore certain security related features. 1:17:30.760 --> 1:17:31.679 Now here's the thing. 1:17:31.760 --> 1:17:34.400 What you're saying is that even after you do this, 1:17:34.840 --> 1:17:37.720 there might be fragments of files that could be recovered. 1:17:38.200 --> 1:17:41.479 And that could be true. So what some people might 1:17:41.560 --> 1:17:44.920 do is actually just erase the Mac again, and I 1:17:44.920 --> 1:17:47.479 think for ninety nine percent of people that's probably going 1:17:47.560 --> 1:17:50.400 to be sufficient. But if you're still worried, then you'd 1:17:50.439 --> 1:17:52.840 have to turn to like a third party app and 1:17:53.160 --> 1:17:56.760 just looking online at a couple. I've used a couple 1:17:56.840 --> 1:18:00.320 over the years, but there's it's been a while I 1:18:00.320 --> 1:18:02.120 did this because now I just kind of erase it 1:18:02.160 --> 1:18:04.160 a couple of times. But there is one that gets 1:18:04.160 --> 1:18:09.240 good reviews. It's called Let's see do your Data super Eraser? 1:18:09.960 --> 1:18:13.240 So that one and you can do that because it 1:18:13.520 --> 1:18:18.320 will it offers military and government data erasure standards to 1:18:18.400 --> 1:18:22.320 permanently erase data and prevent potential data recovery. So again 1:18:22.400 --> 1:18:24.200 I don't think everyone needs to do this. I think 1:18:24.240 --> 1:18:28.280 that the standard erasing on the built in operating system 1:18:28.320 --> 1:18:30.200 will be fine for ninety nine percent of people, whether 1:18:30.200 --> 1:18:32.920 you're on Mac or Windows. But again, if you do 1:18:33.000 --> 1:18:35.880 have some secure stuff, you do that twice and that 1:18:35.960 --> 1:18:39.000 should be better. But you know, when hard drives are erased, 1:18:39.080 --> 1:18:42.040 they're not actually erased. It's more like they take away 1:18:42.040 --> 1:18:44.360 the directions that tell you where to find those files. 1:18:44.439 --> 1:18:47.360 So someone with the right software might be able to 1:18:47.400 --> 1:18:49.960 go through and actually recover some of the files on 1:18:50.000 --> 1:18:54.559 those computers. There's also one called shred os and this 1:18:54.680 --> 1:18:57.880 is believe this one's for Windows, So that's that's for 1:18:57.960 --> 1:19:01.479 Windows if you're trying to do that. And then where's 1:19:01.520 --> 1:19:03.080 the other one that I saw that I liked? H 1:19:03.120 --> 1:19:05.599 oh yeah, this one actually used which was pretty good. 1:19:06.920 --> 1:19:11.599 It was called disc drill, and that one was great. 1:19:12.320 --> 1:19:15.640 It helped me reinstall the operating system and apparently they 1:19:15.720 --> 1:19:18.600 can also help you wipe as well. Now, some of 1:19:18.640 --> 1:19:21.519 these are going to charge you, so you may have 1:19:21.560 --> 1:19:23.280 to charge you could look for you can look for 1:19:23.320 --> 1:19:24.679 some open source software. 1:19:25.040 --> 1:19:27.320 So typically what I do is I type in what. 1:19:27.280 --> 1:19:30.920 I want to use, So let's say disc drill, and 1:19:31.000 --> 1:19:34.480 so they usually have At this alternative two dot net website, 1:19:34.479 --> 1:19:37.599 you can type in software and it will give you 1:19:38.160 --> 1:19:41.479 the software that's similar that's open source. And so if 1:19:41.520 --> 1:19:44.040 you want like an open source disc wiping utility, you 1:19:44.040 --> 1:19:44.559 can look in. 1:19:44.520 --> 1:19:47.280 There as well. So there are a million and one 1:19:47.320 --> 1:19:48.160 ways of doing this. 1:19:48.680 --> 1:19:51.880 I have talked to a lot of the services that 1:19:52.000 --> 1:19:54.800 recycle computers, like especially if you go to any of 1:19:54.800 --> 1:19:57.120 the big companies like a Staples or a best Buy 1:19:57.240 --> 1:19:59.880 or an Apple or any of these services, you know 1:20:00.240 --> 1:20:03.760 they have systems in place where they say, look, you know, 1:20:03.760 --> 1:20:06.160 because not everyone's super techy, they're just dropping this stuff 1:20:06.200 --> 1:20:08.519 off to get recycled. They will say, hey, look we 1:20:08.560 --> 1:20:10.920 will take care of it. We will make sure that 1:20:11.120 --> 1:20:13.719 nobody can you know that we will erase your stuff 1:20:14.960 --> 1:20:17.880 responsibly before we do anything with it. And if you 1:20:17.920 --> 1:20:20.519 have a you know, worse comes to worse. If you 1:20:20.600 --> 1:20:23.000 bring your computer there and the hard drive is encrypted 1:20:23.000 --> 1:20:25.439 and you have a password on that computer, worst comes 1:20:25.439 --> 1:20:27.599 to worse. If you put your trust into these companies, 1:20:28.080 --> 1:20:31.640 you know, they theoretically can't get into that computer anyway. 1:20:31.880 --> 1:20:35.280 But I would at the very least. I'm not saying 1:20:35.320 --> 1:20:37.080 you should bring it with your password and all that stuff. 1:20:37.080 --> 1:20:40.360 I would at the very least wipe your computer at 1:20:40.400 --> 1:20:44.320 the operating system level, just to at least have it, 1:20:44.439 --> 1:20:45.519 you know, cleaned off. 1:20:45.800 --> 1:20:46.000 Now. 1:20:46.040 --> 1:20:48.120 I do remember I brought my computer in one time 1:20:48.200 --> 1:20:51.240 twice actually, where they asked for the password on the 1:20:51.240 --> 1:20:53.400 device and I was like, I just laughed in their face. 1:20:53.439 --> 1:20:54.920 I was like, I'm not giving you the password to 1:20:54.960 --> 1:20:57.400 my device, no way. And they're like, all right, well 1:20:57.400 --> 1:20:58.840 we may have to wipe the hard drive then if 1:20:58.880 --> 1:21:01.240 we don't have that, Yeah, you can wipe hard drive again. 1:21:01.280 --> 1:21:04.120 It goes back to what our computer exercist said, make 1:21:04.200 --> 1:21:07.120 a backup of things that will save you so many headaches. 1:21:07.400 --> 1:21:12.080 If your computer hard drive goes out tomorrow and crashes completely, 1:21:12.439 --> 1:21:15.400 if you have a backup of your important files, you'll 1:21:15.439 --> 1:21:18.599 be fine. You just reinstall, you know, get a new 1:21:18.600 --> 1:21:21.679 hard drive, reinstall the operating system, copy over the files, 1:21:21.680 --> 1:21:24.040 and you're done. But it's when you don't have a 1:21:24.080 --> 1:21:27.880 backup is when you have problems. And there are so 1:21:27.920 --> 1:21:30.360 many ways you can do backups. For me personally, I 1:21:30.400 --> 1:21:32.840 don't need a full complete backup of my entire system 1:21:32.880 --> 1:21:35.080 because I don't keep anything on my system. I keep 1:21:35.120 --> 1:21:37.679 it all in the cloud, so I need a backup 1:21:37.680 --> 1:21:40.719 of my cloud networks, but I don't need a backup 1:21:40.720 --> 1:21:43.120 of my actual system. If my computer, if the card 1:21:43.200 --> 1:21:46.000 drive crash tomorrow, yeah I'd be annoying, but I would 1:21:46.000 --> 1:21:50.360 just reinstall Dropbox, reinstall Google Drive, reinstall Evernoe, go to 1:21:50.400 --> 1:21:54.920 my Google and yeah, everything would be there. So unless 1:21:54.960 --> 1:21:57.839 you have a big collection of photos on your computer 1:21:58.000 --> 1:21:59.920 that you don't have backed up somewhere, which by the way, 1:22:00.080 --> 1:22:03.320 that should never be the case, or a music collection or. 1:22:03.280 --> 1:22:05.280 Something, you know, just make a backup. 1:22:05.439 --> 1:22:08.920 And we talked last week with kimber Streams from a Wirecutter, 1:22:09.600 --> 1:22:12.519 and all they said is just go into the file 1:22:12.640 --> 1:22:16.080 history on Windows, or go into time Machine on Mac. 1:22:16.360 --> 1:22:19.439 It's built into the operating system. Go get a hard drive. 1:22:20.120 --> 1:22:22.240 Just go get a hard drive from best Buy or 1:22:22.280 --> 1:22:26.760 wherever or online, Seagate, Amazon, Just buy the hard drive 1:22:26.840 --> 1:22:29.920 a terabyte, two terabytes, it's like sixty bucks. Plug it 1:22:29.960 --> 1:22:32.479 into your computer. Now, if your computer doesn't say, hey, 1:22:32.520 --> 1:22:34.200 do you want to use this as a backup drive, 1:22:34.320 --> 1:22:37.760 then just go into file history on Windows or go 1:22:37.800 --> 1:22:41.719 into time Machine on Mac and just set it say hey, 1:22:41.760 --> 1:22:44.280 this is my backup. Or you can go to an 1:22:44.280 --> 1:22:49.360 online service and just use that to back up your 1:22:49.360 --> 1:22:49.960 whole computer. 1:22:50.920 --> 1:22:53.320 It's very, very simple. It's just most people don't take 1:22:53.360 --> 1:22:54.160 the time to do it. 1:22:55.479 --> 1:22:57.800 Eighty eight rich one O one eight eight eight seven 1:22:57.920 --> 1:22:59.920 four to two four one zero one the website rich 1:23:00.160 --> 1:23:02.679 tech dot tv. Coming up later this hour, we're gonna 1:23:02.680 --> 1:23:05.599 talk to the founder of the app death clock about 1:23:05.600 --> 1:23:08.240 how to use an AI to predict when you might die. 1:23:08.439 --> 1:23:10.679 Yeah, scary stuff. This is rich on Tech. 1:23:12.040 --> 1:23:15.800 Welcome back to rich on Tech. Rich DeMuro here talking technology. 1:23:15.880 --> 1:23:18.880 Coming up this hour, we've got the founder of the 1:23:19.040 --> 1:23:23.280 death clock app. Yeah, I think it scares you into 1:23:23.320 --> 1:23:26.000 being healthy. I say that as I eat my U 1:23:27.080 --> 1:23:31.639 vanilla cake bread. It's vegan though, that makes it healthy, right, 1:23:32.360 --> 1:23:34.120 isn't anything that's like vegan healthy? 1:23:34.320 --> 1:23:39.599 No? No, well it's just loaded with sugar some stuff, Yes, 1:23:39.840 --> 1:23:42.040 some stuff. Some vegan stuff has a lot of sugar. 1:23:42.040 --> 1:23:42.280 Add it. 1:23:43.000 --> 1:23:45.519 Here's actually how you know when something's unhealthy for you, 1:23:46.360 --> 1:23:49.439 Like if you buy a bag of like candy, it'll 1:23:49.479 --> 1:23:52.840 it'll highlight the least bad thing for you. It'd be 1:23:52.880 --> 1:23:55.800 like fat free. But it doesn't mention that it has 1:23:55.800 --> 1:23:57.880 like two percent of your sugar in. 1:23:57.840 --> 1:23:59.840 That bag or how much sodium is in it. 1:24:00.479 --> 1:24:02.200 I mean, it's just yeah, I'd be like, I'd be 1:24:02.200 --> 1:24:06.720 like low low trans fats. You're like, oh great, but 1:24:07.320 --> 1:24:09.599 one hundred percent cholesterol whatever. 1:24:09.680 --> 1:24:11.040 This is a side story. 1:24:11.120 --> 1:24:12.759 I'm not going to say the name of the restaurant, 1:24:12.800 --> 1:24:14.760 but me and my trainer went to eat at a 1:24:14.840 --> 1:24:18.599 vegetarian spot because he's vegetarian. And he told him like, hey, 1:24:18.680 --> 1:24:20.880 I think it'd be a good idea if you guys 1:24:21.240 --> 1:24:25.919 put like the nutritional values of each thing, the protein, 1:24:26.080 --> 1:24:27.439 the calories like all that. 1:24:27.840 --> 1:24:29.960 He was like, yeah, no, we're not going to do that. Yeah, 1:24:29.960 --> 1:24:31.240 because it's bad for you. Yeah. 1:24:31.280 --> 1:24:33.560 Well yeah, he was like, well this last and that 1:24:33.600 --> 1:24:35.280 was the last time we ever went to our restaurant. 1:24:35.280 --> 1:24:36.000 I was two years ago. 1:24:36.400 --> 1:24:40.240 Again, just because something is vegan or vegetarian does not 1:24:40.400 --> 1:24:43.640 mean it's healthy. It just means it is vegan or vegetarian. 1:24:43.920 --> 1:24:46.560 I mean a vegan a vegetarian meal could be a 1:24:46.600 --> 1:24:52.080 casadia that's vegetarian. Sheese and a shit and by the way, 1:24:52.280 --> 1:24:54.960 she's you know, so I get it, but but I 1:24:54.960 --> 1:24:56.599 always think it's funny, like and he just look at 1:24:56.640 --> 1:24:58.639 the store when you go to the store next next time, 1:24:59.120 --> 1:25:01.360 just look at all the unk food and just look 1:25:01.400 --> 1:25:03.559 at the whatever's highlighted on the front of the drunk food. 1:25:03.880 --> 1:25:06.880 It'll be like, you know, no artificial colors, but it's 1:25:06.880 --> 1:25:08.639 like everything else is horrible for you in it. 1:25:09.080 --> 1:25:10.400 So uh okay. 1:25:10.400 --> 1:25:12.400 So we're getting a lot of a lot, not a lot, 1:25:12.439 --> 1:25:17.000 but enough people questioning. Some people are supporting Connor talking about, 1:25:17.000 --> 1:25:19.120 you know, how bad it is that this happened to him. 1:25:19.560 --> 1:25:23.320 Other people are questioning whether he's legitimate, and so let 1:25:23.320 --> 1:25:24.599 me just speak to that for a moment. 1:25:24.960 --> 1:25:26.479 Number One, he did not come to me. 1:25:27.800 --> 1:25:31.800 I heard his story through a friend and he told me, Hey, 1:25:31.840 --> 1:25:34.040 I know this guy that this happened to, and that 1:25:34.200 --> 1:25:34.840 was unprompted. 1:25:34.880 --> 1:25:36.200 It wasn't like that guy came to me. 1:25:36.880 --> 1:25:39.679 So my point is it was like there's like three 1:25:39.800 --> 1:25:43.080 levels of like, no, this guy did not seek out 1:25:43.120 --> 1:25:45.000 to come on a radio show and talk about this 1:25:45.080 --> 1:25:47.160 so that he could, you know, get us to go fundme. 1:25:48.520 --> 1:25:51.360 So it's nothing to do with that at all. I 1:25:51.439 --> 1:25:53.719 came to him and I said, hey, would you mind 1:25:53.760 --> 1:25:56.240 sharing your story on the radio because I heard this 1:25:56.360 --> 1:25:59.639 happen to you, and I think it could help other people. 1:26:00.240 --> 1:26:03.479 So if you're wondering if he's legit, Yes, he's legit, 1:26:04.160 --> 1:26:06.479 so I would not worry about that aspect of it. 1:26:07.560 --> 1:26:10.639 Let's go to Rod in Montana. Rod, you're on with Rich. 1:26:12.479 --> 1:26:14.479 Hi, Rich, and thanks for taking my call. 1:26:14.760 --> 1:26:15.760 Yeah, that's up. 1:26:16.560 --> 1:26:22.320 I'm looking for a replacement for Skype. I've been using it. 1:26:22.320 --> 1:26:24.960 It's in some of my advertising and stuff going back 1:26:25.000 --> 1:26:29.040 to twenty ten the number, and I'm not wanting to 1:26:29.040 --> 1:26:32.680 lose that number, and really does what I need to 1:26:32.680 --> 1:26:37.519 do because I'm I travel a lot, I'm all over 1:26:37.600 --> 1:26:41.920 the world. I've got I'll make international calls all over 1:26:41.960 --> 1:26:45.160 the world, so I need to be able to dial 1:26:45.240 --> 1:26:48.879 out to a number that isn't a member of whatever 1:26:49.000 --> 1:26:52.439 organization is there. I want to port my number off. 1:26:53.120 --> 1:26:54.120 Well that's a question. 1:26:54.280 --> 1:26:56.479 So have you been in contact with Skype, because as 1:26:56.479 --> 1:26:58.960 far as I can tell, I'm not sure there's a 1:26:59.000 --> 1:27:00.000 way to port that number. 1:27:01.600 --> 1:27:03.639 They will release the number to you, they. 1:27:03.479 --> 1:27:06.839 Will, ye. Okay, how did you find that information? 1:27:08.960 --> 1:27:09.720 I googled it? 1:27:10.000 --> 1:27:11.920 Okay, well, yes, so did I. 1:27:12.000 --> 1:27:15.720 But it's there's nothing official. There's there's nothing official that 1:27:15.760 --> 1:27:17.519 I can find. I found one person I think It 1:27:17.560 --> 1:27:20.360 was on Reddit that said that they were able to 1:27:20.400 --> 1:27:23.000 do it. But I you know, you would think if this, 1:27:23.280 --> 1:27:25.599 if Skype would allow you to port that number, they 1:27:25.600 --> 1:27:29.160 would have an official help page on porting that number. 1:27:29.800 --> 1:27:33.559 So my question is what did you find for Like, 1:27:33.640 --> 1:27:35.280 you know, when you poured out a phone number, you 1:27:35.320 --> 1:27:39.360 need some sort of account number or code. Did you 1:27:39.439 --> 1:27:41.320 find what that would be with Skype? 1:27:42.960 --> 1:27:45.040 No, because I haven't figured out where I'm going to move. 1:27:45.560 --> 1:27:48.360 Okay, got it? So you haven't gotten for first? Okay, 1:27:48.400 --> 1:27:48.920 well I would. 1:27:49.320 --> 1:27:51.320 I don't want to waste my time because I can't. 1:27:51.840 --> 1:27:53.040 It turns out I can't. 1:27:52.920 --> 1:27:53.800 Port it right. 1:27:54.280 --> 1:27:56.120 Well, you may, you may find that you might not 1:27:56.160 --> 1:27:58.240 be able to. But here's my question. What are you 1:27:58.320 --> 1:28:00.479 trying to do with this with this phone number? So 1:28:00.560 --> 1:28:03.120 let's say, like like, are you making calls out? Do 1:28:03.200 --> 1:28:05.280 people call you? Call you on it? 1:28:07.400 --> 1:28:09.600 I've got about five things so that I would like 1:28:09.680 --> 1:28:13.559 it to do. But I'm currently doing with Scott. I 1:28:13.640 --> 1:28:16.400 pay to use their dial out so I can call 1:28:16.439 --> 1:28:19.360 anybody that's not just to have a Skype number, I 1:28:19.400 --> 1:28:20.280 can still call. 1:28:20.120 --> 1:28:22.479 It rod I'm getting I'm getting the uh, They're they're 1:28:22.479 --> 1:28:25.280 playing me off here? How is that such a short segment. 1:28:25.760 --> 1:28:28.400 I got to take this. Uh hang on the line, 1:28:28.400 --> 1:28:32.719 okay eighty eight. Sorry. Coming up, we're going to talk 1:28:32.800 --> 1:28:36.519 about the death clock app rich on Tech dot TV. 1:28:36.680 --> 1:28:40.080 We'll be right back. Welcome back to rich on Tech. 1:28:40.680 --> 1:28:42.360 We're just doing the robot in here. Why not. 1:28:43.320 --> 1:28:45.320 We have a lot of fun here on the show. 1:28:45.640 --> 1:28:48.360 So I talked to Rod Off off air. 1:28:49.479 --> 1:28:50.280 He's in Montana. 1:28:50.360 --> 1:28:53.719 He's looking for a Skype replacement, and so he said 1:28:53.720 --> 1:28:57.439 he had five tenants that he needed for his his 1:28:57.520 --> 1:29:00.280 new replacement to do, which is dial out numbers. You 1:29:00.360 --> 1:29:02.080 had to be able to port a phone number in, 1:29:02.840 --> 1:29:08.360 use it with a VPN, accept SMS two factor authentication codes, 1:29:09.040 --> 1:29:12.080 and then also be able to dial out for international calls. 1:29:12.920 --> 1:29:16.439 And I said, I'm pretty sure that Google Voice checks 1:29:16.479 --> 1:29:19.559 all of those boxes. So I've had Google Voice since 1:29:19.640 --> 1:29:22.400 day one. It used to be called Grand Central. It 1:29:22.439 --> 1:29:24.960 was a startup. Google bought them in about three days 1:29:25.560 --> 1:29:28.799 after they started, and it was at the beginning, Google 1:29:28.840 --> 1:29:31.439 Voice was a way to have one phone number. This 1:29:31.479 --> 1:29:33.280 is back in the day when we had landlines and 1:29:33.320 --> 1:29:36.040 a work phone number and a cell phone number. So 1:29:36.280 --> 1:29:38.960 the idea is that you would call this Grand central 1:29:39.040 --> 1:29:41.040 number and it would ring all those phones at the 1:29:41.080 --> 1:29:44.080 same time. Now, of course we all have a cell 1:29:44.120 --> 1:29:46.400 phone and that's pretty much our primary device. We don't 1:29:46.439 --> 1:29:49.360 need that functionality. But Google Voice still has a lot 1:29:49.400 --> 1:29:51.960 of great features baked in, and I think, Rod, it's 1:29:52.000 --> 1:29:53.800 going to do all those things that you need. I 1:29:53.840 --> 1:29:55.840 think the biggest trick is going to be poorting your 1:29:55.880 --> 1:29:58.320 number out from Skype. I've not heard of a successful 1:29:59.080 --> 1:30:01.679 story on that yet. So maybe now that it's going away, 1:30:01.720 --> 1:30:03.800 we'll hear about how people can do that, and I 1:30:03.880 --> 1:30:05.960 might have to email Skype and ask them what the 1:30:06.760 --> 1:30:09.880 functionality is there. All right, thanks for the call. All right, 1:30:09.960 --> 1:30:14.320 Now we've got Brent Fransen. He is the founder of 1:30:14.360 --> 1:30:17.000 an app called death Clock. We talked about it on 1:30:17.040 --> 1:30:20.240 the show before. Now he's joining us to talk about 1:30:20.640 --> 1:30:23.040 what this app is all about. Welcome to the show, Brent. 1:30:23.880 --> 1:30:24.880 Thanks for having me Rich. 1:30:25.200 --> 1:30:27.120 Yeah, so when I first saw this, I didn't know 1:30:27.120 --> 1:30:29.000 if it was a joke or not. It's not a joke, 1:30:29.640 --> 1:30:32.839 so this is a real app that you created. Explain 1:30:32.920 --> 1:30:33.800 what the app does? 1:30:35.400 --> 1:30:38.320 Yeah, I mean the basic summary is we tell you 1:30:38.400 --> 1:30:40.360 when you're going to die, and then we help you 1:30:40.439 --> 1:30:44.639 live longer. What that means is you answer twenty nine 1:30:44.760 --> 1:30:51.640 questions and we've built a proprietary AI that looks at sleep, diet, exercise, 1:30:51.720 --> 1:30:54.840 family history, your answers to the questions, and then we 1:30:54.960 --> 1:30:58.240 predict two things. The date of your death, so the 1:30:58.280 --> 1:31:02.200 AI will predict an exact day eight, and then second 1:31:02.240 --> 1:31:05.320 it'll predict how much longer it thinks you can live 1:31:05.400 --> 1:31:07.559 if you change, if you change your habits, if you 1:31:07.640 --> 1:31:09.120 change the way that you're living your life. 1:31:09.360 --> 1:31:11.720 This is so wild because it's I know there's been 1:31:12.640 --> 1:31:14.960 things online, websites you can go to, you can pop 1:31:14.960 --> 1:31:18.040 in some of this information. I'm sure insurance companies all 1:31:18.080 --> 1:31:20.559 have this sort of information on the back end, but 1:31:20.640 --> 1:31:23.719 to have this in a very friendly consumer facing app, 1:31:23.720 --> 1:31:25.280 Like the app has a slick design. 1:31:26.320 --> 1:31:29.240 You know, it's free. Well for the base part. 1:31:29.280 --> 1:31:33.120 We could talk about the paid upgrades later, but what 1:31:33.240 --> 1:31:34.840 kind of like what was the impetus on this, Like 1:31:34.880 --> 1:31:35.920 why did you want to do this? 1:31:37.720 --> 1:31:40.280 I basically I think our health our healthcare system is 1:31:40.280 --> 1:31:42.719 more of a sick care system. I grew up around 1:31:42.720 --> 1:31:44.960 a lot of addiction, and so I've got a lot 1:31:45.000 --> 1:31:48.680 of disdain for the just the reactive nature of our 1:31:48.720 --> 1:31:52.559 healthcare system, and so I've been very focused on building 1:31:52.600 --> 1:31:56.920 technology that helps people manage the way that they're living 1:31:56.920 --> 1:31:58.840 their lives so that they can have better lives and 1:31:58.880 --> 1:32:00.920 longer lives and kind of fit in for the gap 1:32:01.320 --> 1:32:03.719 that we've gotten healthcare system. Our healthcare system is great 1:32:03.920 --> 1:32:05.519 if you get hit by a car, or you get 1:32:05.520 --> 1:32:08.880 diagnosed with cancer or something, if you're being if you're 1:32:08.920 --> 1:32:12.200 broken and being fixed in some way, but it's not 1:32:12.280 --> 1:32:15.160 good at preventing us from getting disease in the first place. 1:32:15.160 --> 1:32:17.800 And so I've been very focused on trying to build 1:32:17.880 --> 1:32:19.800 technology that helps people do that. 1:32:20.400 --> 1:32:20.559 Now. 1:32:20.560 --> 1:32:22.920 When I first shared this app on TV and later 1:32:23.000 --> 1:32:24.360 the radio, people are like, well, is it just a 1:32:24.479 --> 1:32:26.040 data grab? Is you just trying to get all your 1:32:26.080 --> 1:32:29.000 personal information? I said, I don't think so, because the 1:32:29.400 --> 1:32:33.439 core functionality to get that life expectancy, that death date, 1:32:34.240 --> 1:32:36.559 you don't really have to give up much personal information. 1:32:36.680 --> 1:32:38.839 It's not asking you for your blood type or anything, 1:32:38.920 --> 1:32:40.960 or even your social or your I don't even think 1:32:40.960 --> 1:32:42.840 it asked for your email address. It just asked for 1:32:42.880 --> 1:32:44.519 like your name and your age. And then you answer 1:32:44.520 --> 1:32:46.960 these questions, right, Yeah. 1:32:46.680 --> 1:32:51.200 That's right, it's name, age, You answer the twenty nine questions, 1:32:51.720 --> 1:32:54.479 and yeah, we don't sell the data. I mean our goal, 1:32:54.680 --> 1:32:56.880 what we're really building is what we would call an 1:32:56.880 --> 1:33:01.799 AI health concierge. But basically the longer, the top factor 1:33:01.840 --> 1:33:03.600 that determines how long you're going to live is how 1:33:03.640 --> 1:33:06.599 much money you have, and the top one percent live 1:33:06.640 --> 1:33:10.120 on average fifteen years longer than the bottom one percent. 1:33:10.520 --> 1:33:13.000 There's a whole bunch of reasons for that, but the 1:33:13.040 --> 1:33:15.439 top reason is just you have access to better healthcare. 1:33:15.479 --> 1:33:17.679 So if you're really wealthy of a private doc who 1:33:17.680 --> 1:33:19.640 can give you preventive health care the way that you 1:33:19.640 --> 1:33:22.160 want it. So the business model, back to your question, 1:33:22.240 --> 1:33:25.360 is not to sell the data. It is to say, hey, 1:33:25.520 --> 1:33:27.800 you know you're going to live to seventy five. The 1:33:27.840 --> 1:33:29.599 way you're living your life today, we think you can. 1:33:29.680 --> 1:33:31.400 In the AI thinks you could live to ninety two, 1:33:32.120 --> 1:33:35.240 and we've trained an AI to help you live to 1:33:35.320 --> 1:33:36.720 ninety two. We don't want to see you go to 1:33:36.800 --> 1:33:38.880 seventy five. So that's how we try to make money, 1:33:38.920 --> 1:33:40.439 and that's what you pay for. You don't pay for 1:33:40.479 --> 1:33:42.200 the prediction, but you would pay and you'd get a 1:33:42.200 --> 1:33:45.000 free trial for the AI health concierge. 1:33:45.200 --> 1:33:47.759 So how do you know if you're successful with this? Like, obviously, 1:33:47.800 --> 1:33:49.519 I mean this is brand new. It's not like you 1:33:49.920 --> 1:33:52.640 have data to tell like if you're right on these numbers. Like, 1:33:52.680 --> 1:33:53.680 how do you tell if you're right? 1:33:56.040 --> 1:33:58.240 Well, we are able to use a whole bunch of 1:33:58.280 --> 1:34:00.920 existing data to tell us if for right. So we've 1:34:00.920 --> 1:34:04.639 got actuarial data. We've trained the AI on about twelve 1:34:04.720 --> 1:34:08.599 hundred longevity studies, and then there's the data that that 1:34:09.479 --> 1:34:12.800 you input their CDC data, et cetera. And then we've 1:34:12.840 --> 1:34:17.599 taken data sets from people who we know have died 1:34:17.760 --> 1:34:19.559 and we know something about and you can kind of 1:34:19.840 --> 1:34:23.400 retroactively train the data set and test whether or not 1:34:23.439 --> 1:34:26.320 your predictions are accurate. So we believe it's the most 1:34:26.360 --> 1:34:29.639 accurate death date prediction in the world. But what's more 1:34:29.680 --> 1:34:32.080 important than the prediction of when you're going to die 1:34:32.160 --> 1:34:34.559 is can we help you do the things that are 1:34:34.560 --> 1:34:35.759 going to help you live longer. 1:34:35.960 --> 1:34:36.719 You know, get the. 1:34:36.640 --> 1:34:40.479 Cancer screenings, take the supplements, you know, go talk to 1:34:40.520 --> 1:34:43.160 your doctor about the things that are most likely to 1:34:43.240 --> 1:34:47.080 kill you, and you know, take action so those things 1:34:47.080 --> 1:34:47.680 don't get you. 1:34:48.000 --> 1:34:50.360 That's where we're really focused on. Doing well. 1:34:50.360 --> 1:34:52.720 I mean, the mission of the business is to help 1:34:52.720 --> 1:34:55.000 one hundred million people live ten years longer, and so 1:34:55.240 --> 1:34:57.720 we're very focused on how do we help you do that. 1:34:58.160 --> 1:35:00.679 So we're talking about the app death Claw. It's available 1:35:00.680 --> 1:35:04.120 for iPhone and Android. The website is deathclock dot co. 1:35:05.000 --> 1:35:06.719 You can find a link to it on my website. 1:35:06.840 --> 1:35:09.680 Rich on tech dot TV. This is Brent Fransen, the 1:35:10.000 --> 1:35:12.840 founder of the app. So what are you finding? What 1:35:12.840 --> 1:35:15.360 are you finding in your data with people that are 1:35:15.360 --> 1:35:19.880 filling out this information and using this information to determine 1:35:19.920 --> 1:35:20.599 when they might die? 1:35:21.960 --> 1:35:23.720 I think so we're finding a couple of things. So 1:35:23.840 --> 1:35:27.439 one is the concept scares people. So people either love 1:35:27.479 --> 1:35:28.520 the concept. 1:35:28.120 --> 1:35:30.280 And they're drawn to it or they hate it. 1:35:30.280 --> 1:35:33.280 It can be scary to think about death, and I 1:35:33.360 --> 1:35:38.200 understand that now almost universally, when people go through it, 1:35:38.280 --> 1:35:39.240 they find it's fun. 1:35:39.320 --> 1:35:41.479 We've taken a pretty lighthearted approach to it, and so 1:35:41.520 --> 1:35:42.080 we don't. 1:35:41.880 --> 1:35:43.840 Really Yeah, you get to save the date card. By 1:35:43.880 --> 1:35:45.599 the way, at the end, it's like your death date 1:35:45.680 --> 1:35:47.679 is on a save the date card. I mean that's 1:35:48.000 --> 1:35:49.679 you know, a little tongue in cheek humor there. 1:35:50.320 --> 1:35:52.599 Yeah, there's a grim reaper flying Okay. 1:35:54.240 --> 1:35:56.400 I think the thing that I've been surprised with the 1:35:56.439 --> 1:35:59.639 most is that most people don't really know what they 1:35:59.720 --> 1:36:02.080 need to do to live a little bit longer. So 1:36:02.160 --> 1:36:05.400 we live in this like post Huberman Peter Atier era. 1:36:05.520 --> 1:36:08.479 We have these health influencers who are talking about a 1:36:08.479 --> 1:36:11.120 lot of really complicated things like should I be doing 1:36:11.160 --> 1:36:13.400 something cold plunge every day, or should I be taking 1:36:13.479 --> 1:36:15.880 met foreman or should I be getting a full body scan? 1:36:16.920 --> 1:36:20.719 And people, I think want to do the right things 1:36:20.760 --> 1:36:23.840 to stay healthy and live a good and long life, 1:36:23.960 --> 1:36:25.680 but they don't really know what to do. 1:36:25.800 --> 1:36:27.800 So we create what's called a longevity plan. 1:36:28.040 --> 1:36:30.599 But I've just been surprised at how much value there 1:36:30.640 --> 1:36:32.960 is and helping people cut through some of the noise 1:36:33.000 --> 1:36:35.559 and say, hey, okay, for you a forty three year 1:36:35.560 --> 1:36:38.759 old male, here's what matters and here's what doesn't matter. 1:36:39.280 --> 1:36:41.120 I think this app actually might have pushed me to 1:36:41.160 --> 1:36:45.000 get one of these heart calcium tests because I was 1:36:45.040 --> 1:36:47.720 wondering about that and I ended up I think I 1:36:47.840 --> 1:36:49.720 pretty much went I don't know if this was like 1:36:49.760 --> 1:36:51.559 in the back of my mind this app, because I 1:36:51.560 --> 1:36:52.920 went through it and I was like, oh my gosh, 1:36:52.920 --> 1:36:56.960 this is scary information, Like it's weird. It's information we 1:36:57.000 --> 1:37:00.240 all know. We know we're gonna die, But to have 1:37:00.320 --> 1:37:04.679 a date is in an age is really like eye 1:37:04.680 --> 1:37:07.080 opening for something that we all know is going to happen. 1:37:08.560 --> 1:37:11.400 Yeah, I feel I feel just knowing the decade in 1:37:11.439 --> 1:37:13.439 which you're likely to die. It's not you know, the 1:37:13.439 --> 1:37:16.120 math is very simple, even if you just look at 1:37:16.160 --> 1:37:19.160 you know, average life expectancy for a male or female 1:37:19.200 --> 1:37:21.559 in the US. It's very easy to do that math. 1:37:21.800 --> 1:37:24.760 But there's something jarring about saying like, oh, I'm likely 1:37:24.800 --> 1:37:28.960 to die in the twenty sixties. And then it's funny 1:37:29.040 --> 1:37:31.760 you mentioned the calcium scan. That's another one of those things. 1:37:31.800 --> 1:37:34.360 There's a whole bunch of really basic things that we 1:37:34.400 --> 1:37:36.759 can be doing that in that case, it's a CT 1:37:37.000 --> 1:37:40.800 scan that looks at calcification of plaque in the heart. 1:37:40.960 --> 1:37:43.559 And by the way, it's about three minutes to do. 1:37:43.800 --> 1:37:45.559 I mean, it was so crazy fast. 1:37:45.640 --> 1:37:48.559 It's inexpensive, and it can save your life. I mean, 1:37:48.800 --> 1:37:50.720 you know, I did it recently and I got a 1:37:50.720 --> 1:37:53.000 score of zero. Okay, that's good. I'm in a good place. 1:37:53.040 --> 1:37:55.800 But it can save your life. And like, it's kind 1:37:55.800 --> 1:37:58.160 of fallen through the cracks and the healthcare system, and 1:37:58.200 --> 1:38:01.080 so we've got to be really prove about managing our 1:38:01.080 --> 1:38:01.599 health journey. 1:38:01.600 --> 1:38:03.439 We don't. We don't have a healthcare system that's going 1:38:03.520 --> 1:38:04.160 to do it for us. 1:38:04.360 --> 1:38:05.240 No, we certainly don't. 1:38:05.240 --> 1:38:07.759 And like you said, it works really well when you're sick, 1:38:08.200 --> 1:38:10.320 but the preventative stuff is very tricky. 1:38:10.360 --> 1:38:11.040 It's it's funny. 1:38:11.040 --> 1:38:13.439 I went to my primary doctor a couple of years 1:38:13.439 --> 1:38:15.720 ago and they're like, hey, you know, why, why did 1:38:15.720 --> 1:38:17.559 you not come in for your physical? I said, well, 1:38:17.640 --> 1:38:19.639 no one ever told me, and I said, you're an adult, 1:38:19.640 --> 1:38:21.280 We're not going to tell you. They're like, you have 1:38:21.320 --> 1:38:23.680 to make your appointment. And it really like stuck with 1:38:23.800 --> 1:38:26.320 me of like, if you want to be healthy, you 1:38:26.439 --> 1:38:29.080 need to be in control of what you do and 1:38:29.080 --> 1:38:31.840 and you know, question everything. And this calcium scan it's 1:38:31.880 --> 1:38:34.920 funny because I talked to like a couple people about it, 1:38:34.960 --> 1:38:36.320 and I talked to my friend about it and it 1:38:36.360 --> 1:38:41.280 actually found a blockage in his heart, and you know, 1:38:41.360 --> 1:38:44.040 so it's like it was very Anyway, my point is 1:38:44.080 --> 1:38:46.040 we were talking about this stuff and it's like it 1:38:46.080 --> 1:38:48.120 does help. And I said, well, don't understand why everyone 1:38:48.160 --> 1:38:49.720 doesn't do this, you know, like why isn't this part 1:38:49.760 --> 1:38:52.400 of like the system. You know, it depends on insurance 1:38:52.479 --> 1:38:55.080 and all this, and I guess there's just so much 1:38:55.240 --> 1:38:58.400 mystery around healthcare and what's included, what's not included, what 1:38:58.439 --> 1:39:01.200 you should do and again and all these people you mentioned. 1:39:01.240 --> 1:39:04.960 By the way, I read that book, like the was 1:39:05.120 --> 1:39:07.920 like four hour Body many years ago, and it's like 1:39:08.240 --> 1:39:10.479 everything is so complicated. Like these people are taking like 1:39:10.520 --> 1:39:12.720 a blood test every day of their life. It's like 1:39:12.720 --> 1:39:14.720 that is not for the average person to be able 1:39:14.720 --> 1:39:17.800 to do, or these supplements and things. So, you know, 1:39:17.840 --> 1:39:19.479 for the average person, I think what it comes down 1:39:19.520 --> 1:39:22.120 to is you're working every day, you're going into a desk, 1:39:22.160 --> 1:39:25.320 you're sitting down, you're eating fast, and it's it's tough. 1:39:25.640 --> 1:39:28.080 It is tough to be healthy because you have to 1:39:28.120 --> 1:39:30.320 make a very concerted effort to do that. 1:39:31.400 --> 1:39:33.519 Yeah, we're trying to simplify it. I totally agree. 1:39:33.520 --> 1:39:35.519 You know, there's this guy, Brian Johnson who's trying to 1:39:35.600 --> 1:39:38.640 basically his whole slogan is not dying on which I 1:39:38.680 --> 1:39:42.080 find to be ridiculous. But he's dinner at eleven am 1:39:42.360 --> 1:39:43.759 so he can sleep better. 1:39:43.640 --> 1:39:44.840 Or whatever, give me a break book. 1:39:44.840 --> 1:39:47.000 I've got a wife and kids. I'm not eating dinner 1:39:47.320 --> 1:39:51.040 right at eleven am. But there's also a very interesting 1:39:51.160 --> 1:39:53.400 post AI moment where I mean a lot of what 1:39:53.400 --> 1:39:56.800 we're trying to do is give you a place to 1:39:56.880 --> 1:39:58.760 put all of your health data. So if you have 1:39:58.800 --> 1:40:01.759 any blood tests on a twenty three in me or whatever, 1:40:01.760 --> 1:40:04.439 it is just your basic health profile. We should all 1:40:04.479 --> 1:40:07.840 have an AI that's trained on any health data that 1:40:07.880 --> 1:40:10.479 we have and that just sits around twenty four to 1:40:10.479 --> 1:40:13.439 seven and analyzes our data and tries to make it 1:40:13.520 --> 1:40:17.760 easy for us to be healthy and live longer. And 1:40:17.800 --> 1:40:21.880 this is this wasn't possible pre AI. So you know, 1:40:21.960 --> 1:40:25.080 taking the data set that is our unique health profile, 1:40:26.000 --> 1:40:28.080 seriously putting it in one place and then having an 1:40:28.120 --> 1:40:30.800 AI that's trained on it, I think allows all of 1:40:30.880 --> 1:40:36.439 us to have basically private doc level experience at a 1:40:36.520 --> 1:40:37.679 fraction of the cost. 1:40:38.160 --> 1:40:39.519 And that's what we're trying to do. 1:40:39.600 --> 1:40:43.360 All right, So scary name helpful app deathclock dot Co. 1:40:44.560 --> 1:40:47.840 Brent Fransen, founder of death Clock, thanks for joining me today. 1:40:48.400 --> 1:40:50.160 Thank you rich all right eighty. 1:40:50.320 --> 1:40:52.599 I'm sorry rich On tech dot tv for the link 1:40:52.640 --> 1:40:55.320 to that app. Rich On tech dot TV coming up. 1:40:55.360 --> 1:40:59.519 We're going to open up. The feedback is overflowing. I'm 1:40:59.520 --> 1:41:01.640 going to read some of the emails, the comments, and 1:41:01.680 --> 1:41:04.559 the questions that you sent me this week right here 1:41:04.600 --> 1:41:07.439 on rich on Tech. Welcome back to rich On Tech. 1:41:09.200 --> 1:41:15.720 Rich Demiro here talking technology with you, trying to get 1:41:15.720 --> 1:41:16.440 to the feedbag. 1:41:16.520 --> 1:41:16.720 Here. 1:41:16.880 --> 1:41:18.960 See if there's anything else I should mention before we 1:41:19.000 --> 1:41:22.240 open up the feedbag. Let's just you know what, let's 1:41:22.240 --> 1:41:23.040 just get to the feedback. 1:41:23.080 --> 1:41:25.160 We got so much in the feedback, We're just gonna 1:41:26.160 --> 1:41:30.559 just gonna open it up. Rodney from Tarzana writes in Hey, Rich, 1:41:31.040 --> 1:41:33.280 we wanted to use the whisper flow app you mentioned, 1:41:33.280 --> 1:41:36.080 but our Norton anti virus showed the website as safe. 1:41:36.080 --> 1:41:38.120 But when we downloaded the app, we got a warning 1:41:38.640 --> 1:41:41.479 that it was infected with a virus. We quarantined and 1:41:41.560 --> 1:41:45.880 deleted it. Any thoughts So I emailed the makers of 1:41:45.920 --> 1:41:47.960 whisper flow and they did email me back, and they 1:41:47.960 --> 1:41:51.000 said that some anti virus programs like Norton, Windows Defender 1:41:51.040 --> 1:41:54.799 and Kesperski are flagging the Windows version as a potential 1:41:54.880 --> 1:41:57.519 threat because the app requires access to your keyboard and 1:41:57.600 --> 1:42:00.560 text boxes. The company says they are working with the 1:42:00.600 --> 1:42:04.120 anti virus companies to get that fixed. 1:42:04.200 --> 1:42:06.479 So there you go. Hopefully it's a false alarm there. 1:42:07.439 --> 1:42:09.800 Bob from Palace Verdes writes in I read your article 1:42:09.840 --> 1:42:11.800 on AT and t's new device that's meant to bring 1:42:11.840 --> 1:42:15.719 back landline service. It's called AT and T Phone Advanced. 1:42:16.200 --> 1:42:18.240 My mom still has AT and T landline and a 1:42:18.280 --> 1:42:21.200 house full of wired phones. Many are rotary dial Oh 1:42:21.200 --> 1:42:24.479 my gosh. Unfortunately AT and t's device does not support 1:42:24.560 --> 1:42:27.880 rotary phones. They could have easily added the circuitry, but 1:42:28.000 --> 1:42:33.160 chose not to. Well, look, I understand there are probably 1:42:33.200 --> 1:42:36.080 not that many rotary phones out there, and so AT 1:42:36.200 --> 1:42:39.559 and T this is internet, internet based phone service. They're 1:42:39.560 --> 1:42:43.160 trying to help people out that don't have landline service, 1:42:43.240 --> 1:42:45.960 or they're trying to get people off landline service. So 1:42:46.280 --> 1:42:50.320 I understand that that they didn't put rotary in there, 1:42:50.320 --> 1:42:52.160 because I mean, come on, how many people? I mean, 1:42:52.160 --> 1:42:54.240 they know how many people are using rotary? Is how 1:42:54.280 --> 1:42:57.479 it's got to be like less than a tenth of 1:42:57.479 --> 1:42:59.720 a percent of people in America using rotary Stoll, But 1:42:59.760 --> 1:43:00.200 I get it. 1:43:00.240 --> 1:43:02.880 If it's you, I totally understand three people. 1:43:03.000 --> 1:43:06.360 Yeah, it would have been nice if AT and T 1:43:06.439 --> 1:43:08.400 could use both cellular and home Wi Fi as a 1:43:08.400 --> 1:43:09.120 backup option. 1:43:09.640 --> 1:43:10.360 I think they can. 1:43:11.320 --> 1:43:13.880 Lastly, specifically, they say not to plug it into your 1:43:13.880 --> 1:43:15.920 house wiring, which makes it useless for homes like my 1:43:15.920 --> 1:43:18.960 moms with multiple wired phones. AT and T could have 1:43:18.960 --> 1:43:21.800 offered an installed device to properly disconnect the old feed 1:43:21.840 --> 1:43:24.240 and hook this up safely. Oh well, not usable for 1:43:24.320 --> 1:43:26.400 my mom. But I enjoyed your article and I always 1:43:26.439 --> 1:43:30.439 enjoy your newsletter. Well, Bob, one thing is clear that 1:43:30.520 --> 1:43:36.280 is that service is not for your mom's house. Melissa 1:43:36.280 --> 1:43:38.680 from Kistaic writes in I love receiving your newsletter and 1:43:38.680 --> 1:43:41.639 listening to you on KFI on Saturdays. You explain things 1:43:41.640 --> 1:43:43.559 in such an easy to understand way and have such 1:43:43.560 --> 1:43:46.479 a wealth of technoledge. Thank you for all you do. Okay, 1:43:46.479 --> 1:43:48.720 that's a nice part, now what I like to keep 1:43:48.720 --> 1:43:50.880 the apps on my iPhone organized, but I always have 1:43:50.920 --> 1:43:53.519 such a difficult time moving them from one page to another. 1:43:53.840 --> 1:43:55.719 I understand if you hold down the app and select 1:43:55.840 --> 1:43:57.760 edit home screen, but when I try to move the 1:43:57.760 --> 1:43:59.920 app to the edge, sometimes it moves easily, other times 1:44:00.080 --> 1:44:02.040 it's impossible. Is there an easier way to do this 1:44:02.160 --> 1:44:05.240 or am I doing something wrong? No, Melissa, I've been 1:44:05.280 --> 1:44:09.000 doing this for seventeen years. It never gets easier. Rearranging 1:44:09.640 --> 1:44:16.240 iPhone homescreen icons is horrendous. Huh horrendous. Apparently that's going 1:44:16.280 --> 1:44:18.920 to be fixed with iOS nineteen, but I'm not kidding 1:44:19.120 --> 1:44:21.599 my phone. I don't even arrange it because I can't 1:44:22.240 --> 1:44:24.400 I try to move one thing. I am so scared 1:44:24.400 --> 1:44:26.760 to put a widget on my iPhone home screen because 1:44:26.760 --> 1:44:28.679 I'm gonna mess up my whole thing that I've worked 1:44:28.720 --> 1:44:30.360 so many years to get perfected. 1:44:30.760 --> 1:44:33.760 I won't even try a new widget. It's that bad. 1:44:34.160 --> 1:44:36.719 Like Apple needs a way to save your home screen 1:44:37.160 --> 1:44:39.479 so you can try a new one and then go 1:44:39.560 --> 1:44:45.280 back to it if you mess something up. Joseph from 1:44:45.720 --> 1:44:49.080 Ellisville writes in can I listen to my iPod by 1:44:49.200 --> 1:44:50.680 using a wireless adapter for it? 1:44:50.840 --> 1:44:53.840 Yes? Twelve South Airfly perfect for this. 1:44:53.960 --> 1:44:57.080 You plug it in, creates a Bluetooth connection, allows you 1:44:57.160 --> 1:45:00.679 to pair any Bluetooth headphones twelve South Airfly. 1:45:02.080 --> 1:45:03.240 Let's see here what else? 1:45:04.200 --> 1:45:07.439 Olivia writes in, hey, rich on tech, I recently came 1:45:07.479 --> 1:45:10.439 across a website called card cash. You purchased gift cards 1:45:10.439 --> 1:45:11.519 at a discounted price. 1:45:11.640 --> 1:45:12.800 Is it true? Have you tried it? 1:45:13.120 --> 1:45:15.800 I'm looking to purchase a decent amount for an upcoming trip, 1:45:15.800 --> 1:45:17.479 but I've not heard about this. Please let me know. 1:45:18.439 --> 1:45:20.519 These types of sites are legit. You have to be 1:45:20.720 --> 1:45:23.559 very careful. There's so many scams around gift cards. Make 1:45:23.560 --> 1:45:27.080 sure it's a reputable site. I have not tried card cash. 1:45:27.120 --> 1:45:29.680 I looked up some reviews, kind of pros, kind of 1:45:29.720 --> 1:45:33.839 prop some pros, some cons. I have tried a website 1:45:33.840 --> 1:45:36.600 called raise dot com, and I think they change the 1:45:36.680 --> 1:45:39.800 name of their gift card site so it's no longer Raised. 1:45:39.800 --> 1:45:40.680 I think it's called g. 1:45:41.600 --> 1:45:46.920 What is it gcx gcx gcx dot raise dot com. 1:45:46.920 --> 1:45:49.000 I have tried that one. It is legit. Just be 1:45:49.120 --> 1:45:49.599 very careful. 1:45:49.640 --> 1:45:52.680 I'd buy small transactions before you buy a lot of 1:45:52.680 --> 1:45:58.160 big ones. Let's see here. Oh my gosh, so many emails. 1:46:01.000 --> 1:46:03.800 Let's do this one real quick. Judy from California writes 1:46:03.840 --> 1:46:05.760 in Hey, Rich, I've never emailed you, but I'm not 1:46:05.760 --> 1:46:07.720 sure who to trust. I'm not very tech savvy. I'm 1:46:07.720 --> 1:46:10.960 a retired senior. I'm getting more wary as time goes by. 1:46:11.000 --> 1:46:14.200 I'm curious if this anti theft card being touted on 1:46:14.240 --> 1:46:17.920 Facebook really works. They say RFID wallets and card sleeves 1:46:17.960 --> 1:46:21.400 are no match for portable scanners the new age pickpocketers use. 1:46:21.720 --> 1:46:25.360 I would appreciate your opinion. I disagree. I don't think 1:46:25.360 --> 1:46:27.400 you need it. I think that credit cards have a 1:46:27.439 --> 1:46:30.160 lot of security built into them. They're using one time codes. 1:46:31.280 --> 1:46:36.000 I don't think there's any major report of someone's credit 1:46:36.000 --> 1:46:40.640 card number being swiped with an RFID scanner. I just 1:46:40.680 --> 1:46:43.160 don't think it happens, honestly, I think that it could 1:46:43.240 --> 1:46:46.640 happen theoretically. I don't think it's a major issue. If 1:46:46.720 --> 1:46:48.679 you want to get one of these sleeves, go ahead. 1:46:49.000 --> 1:46:50.680 I would not spend a lot of money on it. 1:46:50.800 --> 1:46:54.519 Go on Amazon. Type in RFID sleeve. My wallet has 1:46:54.640 --> 1:46:56.920 RFID blocking. If you have a metal credit card, that 1:46:56.960 --> 1:46:58.840 will be enough to mess it up. You could even 1:46:58.880 --> 1:47:01.439 use a little piece of tinfoil. Well, but what are 1:47:01.439 --> 1:47:03.840 they gonna get. They're gonna get an encrypted card number 1:47:04.000 --> 1:47:06.320 that only works once, and they're not even able to 1:47:06.320 --> 1:47:06.840 decrypt it. 1:47:06.880 --> 1:47:08.320 So I don't think it's that big of a deal. 1:47:08.360 --> 1:47:10.800 I think it's a lot of companies are capitalizing on 1:47:10.800 --> 1:47:12.000 that advertising right now. 1:47:13.160 --> 1:47:14.360 That's gonna do it for this episode. 1:47:14.360 --> 1:47:16.360 You can find links to everything I mentioned on my website, 1:47:16.439 --> 1:47:18.679 rich on Tech dot tv. Find me on social media 1:47:18.720 --> 1:47:20.960 at rich on tech. Thanks so much for listening. My 1:47:21.040 --> 1:47:23.240 name is rich Demiro. I will talk to you real 1:47:23.320 --> 1:47:23.559 soon