1 00:00:00,120 --> 00:00:04,720 Speaker 1: Clickfix malware could infect your PC. I'll tell you how 2 00:00:04,720 --> 00:00:09,920 Speaker 1: it works. Google launches its answer to Apple's affordable iPhone, 3 00:00:10,240 --> 00:00:14,360 Speaker 1: which one wins. And Amazon Alexa is removing a key 4 00:00:14,520 --> 00:00:18,520 Speaker 1: privacy option. What you need to know plus your tech 5 00:00:18,600 --> 00:00:22,440 Speaker 1: questions answered? What's going on on richdmiro And this is 6 00:00:22,640 --> 00:00:25,640 Speaker 1: Rich on Tech. This is the show where I talk 7 00:00:25,680 --> 00:00:27,840 Speaker 1: about the tech stuff I think you should know about. 8 00:00:28,160 --> 00:00:31,600 Speaker 1: It's also the place where I answer your questions about technology. 9 00:00:32,120 --> 00:00:35,760 Speaker 1: I believe that tech should be interesting, useful and fun. 10 00:00:36,320 --> 00:00:39,640 Speaker 1: Phone lines are open at triple eight Rich one oh one. 11 00:00:40,240 --> 00:00:43,800 Speaker 1: That's eight eight eight seven four to two four one 12 00:00:44,200 --> 00:00:46,240 Speaker 1: zero one. Give me call if you have a question 13 00:00:46,280 --> 00:00:49,640 Speaker 1: about technology. Email is also an option. Just go to 14 00:00:49,760 --> 00:00:52,840 Speaker 1: Rich on Tech dot tv and hit contact. 15 00:00:53,720 --> 00:00:54,000 Speaker 2: All right. 16 00:00:54,000 --> 00:00:56,240 Speaker 1: We got a couple of guests this week. First off, 17 00:00:56,760 --> 00:00:59,040 Speaker 1: I couldn't believe this story. We got someone calling in 18 00:00:59,080 --> 00:01:02,640 Speaker 1: who got scammed out of thousands of dollars through a 19 00:01:02,720 --> 00:01:06,200 Speaker 1: text message. Yes, we always say who answers these text messages? 20 00:01:06,600 --> 00:01:07,080 Speaker 3: People do. 21 00:01:07,319 --> 00:01:10,280 Speaker 1: It's a numbers game and this person fell for the scam. 22 00:01:10,680 --> 00:01:14,440 Speaker 1: He will explain how they got his money. Then later 23 00:01:14,560 --> 00:01:18,759 Speaker 1: we've got Mark Anthony Arena, the computer exercist. He's gonna 24 00:01:18,760 --> 00:01:22,200 Speaker 1: explain why old school virus scans don't cut it anymore 25 00:01:22,840 --> 00:01:26,959 Speaker 1: and the real dangers you should watch out for. And finally, 26 00:01:27,040 --> 00:01:31,440 Speaker 1: later we've got Brett Fransen, founder of that death clock app. 27 00:01:31,959 --> 00:01:35,960 Speaker 1: He's gonna tell us how AI can predict your life expectancy, 28 00:01:36,560 --> 00:01:41,119 Speaker 1: biological age and more, plus why he created this app. 29 00:01:43,080 --> 00:01:44,600 Speaker 1: All right, I thought it'd be kind of fun this 30 00:01:44,680 --> 00:01:48,520 Speaker 1: week to go through some of the gadget milestones of 31 00:01:48,560 --> 00:01:52,480 Speaker 1: my life. So some of you listening may have been 32 00:01:52,520 --> 00:01:56,560 Speaker 1: around longer for me, some shorter. But I'm gonna tell 33 00:01:56,560 --> 00:02:01,200 Speaker 1: you what has been interesting in my lifetime. Darting with 34 00:02:01,320 --> 00:02:04,920 Speaker 1: the giant stereo system that my dad bought back in 35 00:02:04,960 --> 00:02:08,239 Speaker 1: the day, New Jersey, grown up as a kid. 36 00:02:08,520 --> 00:02:09,320 Speaker 3: It was a Sony. 37 00:02:09,440 --> 00:02:11,520 Speaker 1: It was one of those rack systems that just had 38 00:02:11,560 --> 00:02:12,920 Speaker 1: like a bunch of components. 39 00:02:13,440 --> 00:02:14,320 Speaker 3: It was all silver. 40 00:02:14,560 --> 00:02:18,919 Speaker 1: It has a record player, it had a cassette player. 41 00:02:18,960 --> 00:02:21,680 Speaker 3: I think it was a was it dual cassettes? So 42 00:02:21,760 --> 00:02:22,760 Speaker 3: that was number one. 43 00:02:22,960 --> 00:02:25,800 Speaker 1: And I remember my dad bringing this thing home, probably 44 00:02:26,320 --> 00:02:29,880 Speaker 1: a lot of money, and uh, it was just incredible. 45 00:02:29,919 --> 00:02:32,919 Speaker 1: It was just like something we'd never seen before. Okay, 46 00:02:32,960 --> 00:02:35,840 Speaker 1: so that was first I mean cable TV came after that. 47 00:02:35,840 --> 00:02:38,280 Speaker 1: That wasn't that big of a deal, but whatever. But 48 00:02:38,360 --> 00:02:41,480 Speaker 1: the second I think changing point in my life was 49 00:02:41,560 --> 00:02:45,760 Speaker 1: the Nintendo Entertainment System. When I got this thing and 50 00:02:45,800 --> 00:02:47,960 Speaker 1: you can play video games in your basement. 51 00:02:48,400 --> 00:02:50,600 Speaker 3: Oh, we played the heck out of it. We had 52 00:02:50,760 --> 00:02:57,240 Speaker 3: Nintendo Thumb, one of the swishies out the one I got. 53 00:02:58,280 --> 00:03:00,519 Speaker 1: I tried something different from my headphone and they are 54 00:03:00,639 --> 00:03:04,079 Speaker 1: not working. Okay, so let's try that less of a delay. 55 00:03:04,360 --> 00:03:07,840 Speaker 1: So yeah, Nintendo was incredible. It was, you know, just 56 00:03:08,120 --> 00:03:10,960 Speaker 1: RC pro am and we played so many games Mario Brothers. 57 00:03:11,040 --> 00:03:13,000 Speaker 1: I mean, we just played the heck out of that thing. 58 00:03:13,320 --> 00:03:16,200 Speaker 3: Now, that was great until we went portable. 59 00:03:16,520 --> 00:03:18,280 Speaker 1: And then I got my Game Boy and I remember, 60 00:03:18,280 --> 00:03:19,840 Speaker 1: this is one of the first things that I spent 61 00:03:19,880 --> 00:03:21,840 Speaker 1: my own money on. I think it was ninety dollars. 62 00:03:21,880 --> 00:03:25,760 Speaker 1: Went to KB Toys and bought the game Boy and 63 00:03:25,800 --> 00:03:28,440 Speaker 1: played the heck out of Tetris toys. 64 00:03:28,600 --> 00:03:31,560 Speaker 3: KB Toys. Yeah, back in the day, don't have that. 65 00:03:31,639 --> 00:03:31,800 Speaker 4: You know. 66 00:03:31,840 --> 00:03:33,640 Speaker 1: This was when the mall had everything you needed in 67 00:03:33,639 --> 00:03:37,400 Speaker 1: one place, you know, for everything from your your pretzel 68 00:03:37,480 --> 00:03:40,840 Speaker 1: to your you know, your drink, to your games and 69 00:03:40,880 --> 00:03:43,760 Speaker 1: your toys and the you know, CD player or not CDs, 70 00:03:43,760 --> 00:03:44,440 Speaker 1: the cassettes. 71 00:03:45,240 --> 00:03:47,520 Speaker 3: So that was that was awesome. The game Boy played 72 00:03:47,520 --> 00:03:48,080 Speaker 3: the heck out of that. 73 00:03:48,120 --> 00:03:51,000 Speaker 1: I think it actually took regular batteries, like double A batteries. 74 00:03:51,840 --> 00:03:54,000 Speaker 1: And then later on it was a VCR. I remember 75 00:03:54,360 --> 00:03:57,720 Speaker 1: specifically getting a new VCR at the house. This was 76 00:03:57,760 --> 00:03:59,720 Speaker 1: a brand new kind of thing that went along with 77 00:03:59,760 --> 00:04:02,760 Speaker 1: block Buster Video. And we would just every Friday night 78 00:04:02,800 --> 00:04:05,600 Speaker 1: go to Blockbuster and rent tapes, and we'd rent like 79 00:04:05,640 --> 00:04:08,040 Speaker 1: three or four of them at the same time, and 80 00:04:08,120 --> 00:04:09,800 Speaker 1: of course you had to rewind them before you brought 81 00:04:09,840 --> 00:04:11,800 Speaker 1: them back, and if you didn't bring them back, you 82 00:04:11,840 --> 00:04:13,560 Speaker 1: were looking at a bill of like, you know, one 83 00:04:13,600 --> 00:04:15,600 Speaker 1: hundred bucks, two hundred dollars whatever it was that a 84 00:04:15,640 --> 00:04:19,240 Speaker 1: cassette tape they would charge you, which was just absolutely insane. 85 00:04:19,920 --> 00:04:21,760 Speaker 1: Then later on, and I'm not sure all this is 86 00:04:21,800 --> 00:04:24,160 Speaker 1: in a perfect order, because I just kind of brainstormed 87 00:04:24,200 --> 00:04:25,720 Speaker 1: and I was remembering, so I tried to put it 88 00:04:25,760 --> 00:04:28,000 Speaker 1: in the best order I could think of. Then we 89 00:04:28,040 --> 00:04:30,720 Speaker 1: had the camquarter, and this was back in the day 90 00:04:31,160 --> 00:04:33,760 Speaker 1: when at least growing up in New Jersey, you had 91 00:04:33,760 --> 00:04:36,080 Speaker 1: a bunch of different electronics stores in New Jersey and 92 00:04:36,120 --> 00:04:38,240 Speaker 1: New York and you would look in the back of 93 00:04:38,279 --> 00:04:40,919 Speaker 1: the newspaper and they had all the listings for the 94 00:04:41,040 --> 00:04:43,440 Speaker 1: gadgets that they were selling, and you'd see them at 95 00:04:43,480 --> 00:04:45,600 Speaker 1: these places in New York City. And then you'd bring 96 00:04:45,640 --> 00:04:47,600 Speaker 1: that newspaper to a place in New Jersey. I think 97 00:04:47,640 --> 00:04:50,320 Speaker 1: it was like Crazy Eddies, and you would show them 98 00:04:50,320 --> 00:04:51,719 Speaker 1: that price and be like, I could get this for 99 00:04:51,760 --> 00:04:53,800 Speaker 1: this price, and they'd say, no, we want you to 100 00:04:53,800 --> 00:04:54,240 Speaker 1: buy it here. 101 00:04:54,279 --> 00:04:57,520 Speaker 3: We'll give you twenty dollars less than that price sold. 102 00:04:57,680 --> 00:05:00,560 Speaker 1: So I remember Yashika was our camcord and it had 103 00:05:00,560 --> 00:05:03,240 Speaker 1: like zoom and these little digital graphics you can put 104 00:05:03,279 --> 00:05:06,880 Speaker 1: on there, and the only kind of transition you had 105 00:05:06,960 --> 00:05:08,960 Speaker 1: was just a fade, like a fade to black, fade 106 00:05:09,040 --> 00:05:11,680 Speaker 1: up from black, and that was it. But camcorder. I 107 00:05:11,720 --> 00:05:15,040 Speaker 1: had that thing all the time, played on that a lot. 108 00:05:15,680 --> 00:05:19,360 Speaker 1: Then I remember getting my one and ten cameras. 109 00:05:19,440 --> 00:05:20,440 Speaker 3: This was a little. 110 00:05:20,200 --> 00:05:23,880 Speaker 1: Pocket sized camera, took actual film, one hundred and ten cartridge. 111 00:05:24,320 --> 00:05:27,480 Speaker 1: This was maybe the competitor of thirty five millimeter or before. 112 00:05:28,320 --> 00:05:30,240 Speaker 1: And yeah, that was a new one because you had 113 00:05:30,240 --> 00:05:32,960 Speaker 1: to take your photos, your film into a little photo 114 00:05:33,040 --> 00:05:35,000 Speaker 1: developing place. It was like a little hot in the 115 00:05:35,000 --> 00:05:37,520 Speaker 1: middle of a parking lot. You drop off your film 116 00:05:37,560 --> 00:05:39,560 Speaker 1: through the drive through and you come back a couple 117 00:05:39,600 --> 00:05:41,640 Speaker 1: of days later and get your pictures. You never knew 118 00:05:41,640 --> 00:05:43,359 Speaker 1: what was going to be on that roll. Half the 119 00:05:43,400 --> 00:05:47,400 Speaker 1: pictures were tossaways because they were so bad. Then we 120 00:05:47,440 --> 00:05:50,480 Speaker 1: had projection TV again, so my dad was definitely on. 121 00:05:50,400 --> 00:05:51,719 Speaker 3: The cutting edge of a lot of this stuff. 122 00:05:51,720 --> 00:05:53,760 Speaker 1: We didn't have everything, but we definitely got He kind 123 00:05:53,800 --> 00:05:55,440 Speaker 1: of I don't know if he maybe, now that I 124 00:05:55,440 --> 00:05:58,000 Speaker 1: think about it, maybe he instilled my love of electronics 125 00:05:58,040 --> 00:06:01,120 Speaker 1: because we got this big projection TV hue. Huge, it 126 00:06:01,200 --> 00:06:04,039 Speaker 1: was heavy, it was bulky, but it worked and it 127 00:06:04,120 --> 00:06:06,719 Speaker 1: was so cool because the picture was big. And I 128 00:06:06,720 --> 00:06:09,400 Speaker 1: remember one time I sprayed index on the screen and 129 00:06:09,480 --> 00:06:11,480 Speaker 1: ruined it, and yeah, that was not a good day 130 00:06:11,480 --> 00:06:13,960 Speaker 1: in the DeMuro house. I kind of got in trouble 131 00:06:14,000 --> 00:06:20,000 Speaker 1: for that. My cassette walkman. I remember having a cassette walkman. 132 00:06:20,080 --> 00:06:22,279 Speaker 1: It was a Sony, it was yellow. It was like 133 00:06:22,360 --> 00:06:24,560 Speaker 1: kind of the sport you pop a tape in there, 134 00:06:24,680 --> 00:06:26,359 Speaker 1: maybe listen to the radio if you didn't have a 135 00:06:26,360 --> 00:06:29,479 Speaker 1: good tape. And of course that was my first taste 136 00:06:29,520 --> 00:06:31,919 Speaker 1: of portable music on the go. You could listen to 137 00:06:32,120 --> 00:06:35,839 Speaker 1: anything anywhere. And of course that was my first taste 138 00:06:35,880 --> 00:06:38,919 Speaker 1: of getting you know, cassettes at Sam Goodie on the weekend, 139 00:06:39,000 --> 00:06:43,040 Speaker 1: spending all my hard earned cash. Then later I remember, 140 00:06:43,080 --> 00:06:45,240 Speaker 1: now this is when I started getting into technology with 141 00:06:45,279 --> 00:06:48,840 Speaker 1: my family. But I remember getting my family a cordless phone, 142 00:06:48,880 --> 00:06:51,560 Speaker 1: and then we got caller ID and it was a 143 00:06:51,600 --> 00:06:54,680 Speaker 1: separate box for the caller ID, and I remember my 144 00:06:54,760 --> 00:06:56,960 Speaker 1: mom saying, why would I ever want caller ID? Why 145 00:06:57,000 --> 00:06:58,600 Speaker 1: would I ever need to know who's calling. I'll just 146 00:06:58,600 --> 00:07:00,839 Speaker 1: pick up the phone and ask them. Oh, we used 147 00:07:00,839 --> 00:07:03,120 Speaker 1: the heck out of caller ID. Believe me. Then you 148 00:07:03,120 --> 00:07:05,279 Speaker 1: stop picking up the phone. Oh that person's calling, don't 149 00:07:05,279 --> 00:07:07,520 Speaker 1: pick it up. I'm not here, I'm not here, Tell 150 00:07:07,560 --> 00:07:08,200 Speaker 1: them I'm not here. 151 00:07:09,000 --> 00:07:09,600 Speaker 5: Uh. 152 00:07:09,760 --> 00:07:11,680 Speaker 3: And then I remember going to a friend's house. 153 00:07:11,720 --> 00:07:14,360 Speaker 1: They had a Tandy computer and I played with it 154 00:07:14,440 --> 00:07:17,560 Speaker 1: for just about five minutes. Couldn't really do anything, but 155 00:07:17,640 --> 00:07:19,480 Speaker 1: I fell in love and I wanted a computer. So 156 00:07:19,520 --> 00:07:20,960 Speaker 1: then I dragged my dad to the store. I got 157 00:07:21,000 --> 00:07:24,720 Speaker 1: a three eighty six SX sixteen tiny. It is just 158 00:07:24,960 --> 00:07:27,640 Speaker 1: a big old honking computer. I think this was that PC, 159 00:07:27,840 --> 00:07:30,880 Speaker 1: Richard and Son or the Whiz something like that. You know, 160 00:07:30,920 --> 00:07:33,680 Speaker 1: I grew up in Jersey. All the electronics stores were 161 00:07:33,720 --> 00:07:35,960 Speaker 1: regional back then. We didn't really have like a Best Buy. 162 00:07:35,960 --> 00:07:38,520 Speaker 1: It was like all regional places. You'd go in there 163 00:07:38,520 --> 00:07:40,480 Speaker 1: and you'd get a you know, you'd buy a computer, 164 00:07:40,640 --> 00:07:42,320 Speaker 1: just grab the box, put it in your car and 165 00:07:42,320 --> 00:07:44,160 Speaker 1: bring it home and turn it on. It didn't do anything. 166 00:07:44,240 --> 00:07:47,240 Speaker 1: I mean it did basically nothing. No Internet back then. 167 00:07:47,600 --> 00:07:51,720 Speaker 1: But also got a top top matrix printer. This was 168 00:07:51,720 --> 00:07:54,400 Speaker 1: the printer that had the perforated edges on the side 169 00:07:54,440 --> 00:07:57,760 Speaker 1: to the little holes and you'd prant it go. That 170 00:07:57,920 --> 00:08:01,960 Speaker 1: was amazing. Fax machine. Don't forget the fax machine. I 171 00:08:01,960 --> 00:08:05,560 Speaker 1: remember walking into the electronics store and getting my first 172 00:08:05,560 --> 00:08:07,960 Speaker 1: demo of a fax machine and going, how does it know? 173 00:08:08,400 --> 00:08:10,160 Speaker 3: How does it print out the same thing on the 174 00:08:10,200 --> 00:08:10,680 Speaker 3: other end. 175 00:08:11,200 --> 00:08:13,080 Speaker 1: Well, of course you realize that it takes a scan 176 00:08:13,160 --> 00:08:15,360 Speaker 1: of the document and just print it out in the 177 00:08:15,400 --> 00:08:17,600 Speaker 1: other end. It's not the exact same document you're sending 178 00:08:17,600 --> 00:08:18,960 Speaker 1: through the internet or through the. 179 00:08:18,920 --> 00:08:19,920 Speaker 3: Phone lines back then. 180 00:08:20,800 --> 00:08:23,720 Speaker 1: Oh and then I upgraded my computer to a Gateway 181 00:08:23,760 --> 00:08:26,600 Speaker 1: two thousand. If you remember this company, they had those 182 00:08:26,840 --> 00:08:30,760 Speaker 1: iconic cowprint boxes. I was in love with this company, 183 00:08:30,800 --> 00:08:34,880 Speaker 1: ted Waite Gateway two thousand. It was so cool and 184 00:08:34,960 --> 00:08:37,720 Speaker 1: I loved it. And I got this big honkin tower 185 00:08:37,760 --> 00:08:40,040 Speaker 1: of a computer with all the accessories, and I used 186 00:08:40,080 --> 00:08:43,280 Speaker 1: to pop in all the peripherals, buy something new all 187 00:08:43,320 --> 00:08:45,960 Speaker 1: the time, to pop it in and attach it. This 188 00:08:46,120 --> 00:08:48,840 Speaker 1: was before USB, so everything had to be like put 189 00:08:48,880 --> 00:08:51,520 Speaker 1: into the computer. I got a bubble jet printer that 190 00:08:51,600 --> 00:08:54,480 Speaker 1: was the upgrade from the Dot Matrix, much quieter. Then 191 00:08:54,480 --> 00:08:56,640 Speaker 1: I got a CD player. Bought my first CD player 192 00:08:56,679 --> 00:08:58,839 Speaker 1: off of a friend's family member. I think it was 193 00:08:58,880 --> 00:09:00,920 Speaker 1: twenty bucks. You sold it to me, and that was 194 00:09:00,920 --> 00:09:03,440 Speaker 1: like a CD player, like a portable CD player, And 195 00:09:03,440 --> 00:09:06,439 Speaker 1: it skipped so much. You could barely even walk around 196 00:09:06,440 --> 00:09:10,199 Speaker 1: with that thing. Then I got my laptop in college. 197 00:09:10,240 --> 00:09:11,800 Speaker 1: It was a win Book. I don't even think that 198 00:09:11,840 --> 00:09:14,959 Speaker 1: company's around anymore. It was huge, but I loved it. 199 00:09:15,040 --> 00:09:16,800 Speaker 1: Still no Internet on that thing, I mean it was 200 00:09:16,840 --> 00:09:19,160 Speaker 1: still like maybe it was wired internet. I don't even 201 00:09:19,160 --> 00:09:23,760 Speaker 1: remember TV and VCR combos, remember that. I remember waiting 202 00:09:23,800 --> 00:09:25,840 Speaker 1: in line on Black Friday for one of those. The 203 00:09:25,840 --> 00:09:28,600 Speaker 1: thing was on sale for sixty bucks at Sears. All 204 00:09:28,640 --> 00:09:31,199 Speaker 1: the places. I'm telling you aren't even around anymore. All 205 00:09:31,240 --> 00:09:34,240 Speaker 1: the technology. It's like, this stuff seems so lame at 206 00:09:34,240 --> 00:09:38,559 Speaker 1: this point. DVD player coming home from college watching DVDs 207 00:09:38,600 --> 00:09:40,800 Speaker 1: because we had this fancy new DVD player. I remember 208 00:09:40,840 --> 00:09:43,840 Speaker 1: watching it and saying, that is so clear, the picture 209 00:09:44,000 --> 00:09:48,160 Speaker 1: is so amazing. Fargo was our first DVD. Then I 210 00:09:48,160 --> 00:09:51,120 Speaker 1: got my Motorola Star tac phone, my flip phone. I 211 00:09:51,160 --> 00:09:53,319 Speaker 1: thought that was the best thing ever. My Palm Pilot, 212 00:09:53,720 --> 00:09:57,040 Speaker 1: my Tvo. Then I went flat screen with a Visio. 213 00:09:57,679 --> 00:10:00,360 Speaker 1: Thousand bucks on my first flat screen TV from Visio. 214 00:10:00,480 --> 00:10:03,680 Speaker 1: It was incredible. I loved it. I made such a 215 00:10:03,679 --> 00:10:05,880 Speaker 1: big decision on getting that. Should I buy this? Should 216 00:10:05,920 --> 00:10:08,160 Speaker 1: I buy this? Kept that thing for like ten years. 217 00:10:08,800 --> 00:10:11,680 Speaker 1: The BlackBerry. We all had one of those. We loved 218 00:10:11,679 --> 00:10:13,840 Speaker 1: getting our email on the go. Then I was on 219 00:10:13,880 --> 00:10:15,360 Speaker 1: a plane I saw the girl next to me had 220 00:10:15,360 --> 00:10:16,840 Speaker 1: an iPod. I said, can I see that? 221 00:10:16,880 --> 00:10:17,480 Speaker 3: What is that? 222 00:10:18,040 --> 00:10:19,840 Speaker 1: And I immediately went out and bought one, the little 223 00:10:19,840 --> 00:10:24,120 Speaker 1: iPad iPod Mini from Best Buy, my Motorola Q smartphone. 224 00:10:24,160 --> 00:10:28,840 Speaker 1: Then I got the iPhone. That was when things really shifted. Now, 225 00:10:28,960 --> 00:10:31,280 Speaker 1: all the gadgets I just told you could be built 226 00:10:31,280 --> 00:10:34,120 Speaker 1: into a phone, and then the Kindle came out, and 227 00:10:34,120 --> 00:10:36,760 Speaker 1: then the iPad after that, and then the Google Home 228 00:10:36,840 --> 00:10:39,240 Speaker 1: Smart Speaker. Now this was when the time when I 229 00:10:39,280 --> 00:10:42,280 Speaker 1: was starting in my career as a real tech journalist 230 00:10:42,640 --> 00:10:45,640 Speaker 1: and starting to really get this stuff. Day in first 231 00:10:45,720 --> 00:10:48,320 Speaker 1: day Apple Watch, I was there for the launch of that. 232 00:10:48,600 --> 00:10:50,480 Speaker 1: I mean I was there for the launch of the iPad, 233 00:10:50,520 --> 00:10:53,320 Speaker 1: the launch of the Google Home Smart speaker, the Apple Watch, 234 00:10:54,360 --> 00:10:56,480 Speaker 1: the son No speakers. I was not there for the launch, 235 00:10:56,520 --> 00:10:58,720 Speaker 1: but I was there for the first demo I ever 236 00:10:58,760 --> 00:11:01,640 Speaker 1: got in New York City. It's like twelve hundred bucks 237 00:11:01,640 --> 00:11:03,320 Speaker 1: for the system. I said, who's ever gonna get this? 238 00:11:03,600 --> 00:11:03,760 Speaker 6: Now? 239 00:11:03,760 --> 00:11:05,480 Speaker 3: I can't live without it, even though you know I 240 00:11:05,520 --> 00:11:06,720 Speaker 3: have a problem with it right now. 241 00:11:07,320 --> 00:11:09,200 Speaker 1: And finally, I think the thing that has changed the 242 00:11:09,240 --> 00:11:12,320 Speaker 1: most or the biggest impact, has been the meta ray band, 243 00:11:12,360 --> 00:11:16,520 Speaker 1: smart glasses, putting those on, snapping photos, taking calls, the AI. 244 00:11:16,960 --> 00:11:19,320 Speaker 1: It's all pretty incredible, and now of course we have 245 00:11:19,400 --> 00:11:21,640 Speaker 1: AI and everything. All right, Hope you enjoyed that trip 246 00:11:21,679 --> 00:11:24,000 Speaker 1: down memory lane eight eight eight rich one O one 247 00:11:24,120 --> 00:11:26,920 Speaker 1: eight eight eight seven four to two four one zero one. 248 00:11:28,040 --> 00:11:30,920 Speaker 1: Welcome back to rich On Tech. Rich DeMuro here hanging 249 00:11:30,960 --> 00:11:35,240 Speaker 1: out with you Talking technology at triple eight Rich one 250 00:11:35,240 --> 00:11:37,719 Speaker 1: O one eight eight eight seven four to two for 251 00:11:38,000 --> 00:11:40,920 Speaker 1: one zero one, the website for the show Rich on 252 00:11:41,280 --> 00:11:45,640 Speaker 1: tech dot tv. David writes in from San Francisco, Hey, Rich, 253 00:11:45,679 --> 00:11:47,800 Speaker 1: I like your show. I have a Galaxy S twenty two, which, 254 00:11:47,800 --> 00:11:50,000 Speaker 1: as you know, has no headphone jack. I can't find 255 00:11:50,040 --> 00:11:52,160 Speaker 1: an adapter which works so I can hear anything while 256 00:11:52,160 --> 00:11:55,160 Speaker 1: I'm on a plane. I've bought three different adapters, none 257 00:11:55,200 --> 00:11:57,680 Speaker 1: solve the issue. Do you have any advice? Is it 258 00:11:57,720 --> 00:12:01,480 Speaker 1: also a headphone issue? It's incredibly frustrated. Yeah, it's probably 259 00:12:01,480 --> 00:12:03,920 Speaker 1: a combination. I mean, the adapter is the only adapter 260 00:12:04,040 --> 00:12:07,200 Speaker 1: to get is called the airfly. So the airfly is 261 00:12:07,200 --> 00:12:11,200 Speaker 1: a Bluetooth transmitter. You basically plug it in to the 262 00:12:11,200 --> 00:12:15,600 Speaker 1: seatback entertainment the headphone out jack on the seatback entertainment 263 00:12:16,080 --> 00:12:19,840 Speaker 1: that will allow you to broadcast whatever is on the 264 00:12:19,840 --> 00:12:22,520 Speaker 1: seatback you know, the movie you're watching, or the TV show, 265 00:12:22,600 --> 00:12:25,000 Speaker 1: or the audio you're listening to to your phone and 266 00:12:25,160 --> 00:12:27,920 Speaker 1: on your phone. You definitely are going to need some 267 00:12:27,960 --> 00:12:31,760 Speaker 1: sort of bluetooth headphones that have noise cancelation. If they don't, 268 00:12:31,800 --> 00:12:33,480 Speaker 1: it's gonna be really tough. You're gonna have to turn 269 00:12:33,520 --> 00:12:35,720 Speaker 1: your volume all the way up. The other thing on 270 00:12:35,760 --> 00:12:38,319 Speaker 1: your phone is just to check your audio settings, make 271 00:12:38,360 --> 00:12:40,880 Speaker 1: sure that you don't have some sort of limit on there. 272 00:12:41,280 --> 00:12:43,600 Speaker 1: But you don't really want to be listening super loud 273 00:12:43,640 --> 00:12:46,080 Speaker 1: on your phone anyway, because on a plane there's a 274 00:12:46,080 --> 00:12:49,120 Speaker 1: lot of ambient audio. So any sort of headphones that 275 00:12:49,160 --> 00:12:52,360 Speaker 1: have noise cancelation will be great. I personally enjoy like 276 00:12:52,400 --> 00:12:56,560 Speaker 1: the over the ears headphones, so something like the Sony's 277 00:12:56,800 --> 00:13:00,360 Speaker 1: or the Bows or the Sonos of the World, all 278 00:13:00,360 --> 00:13:02,200 Speaker 1: three of those are really great on the plane. And 279 00:13:02,240 --> 00:13:05,120 Speaker 1: if you want a pair of earbuds, you got to 280 00:13:05,120 --> 00:13:07,200 Speaker 1: go with something that's high quality because the cheap ones 281 00:13:07,440 --> 00:13:08,960 Speaker 1: you're not gonna be able to hear them on the plane. 282 00:13:08,960 --> 00:13:10,640 Speaker 1: You got to get something that's a little bit better. 283 00:13:11,480 --> 00:13:12,560 Speaker 3: Good question. Thanks for that. 284 00:13:12,720 --> 00:13:17,319 Speaker 1: Let's go to Bob. Let's see where is Bob online? 285 00:13:17,360 --> 00:13:20,280 Speaker 1: For Bob in Garden City, Michigan. You're on with Rich. 286 00:13:21,640 --> 00:13:24,120 Speaker 4: Yeah, Hi, Rich, I really enjoy your show. 287 00:13:24,440 --> 00:13:24,760 Speaker 3: Thank you. 288 00:13:26,040 --> 00:13:29,440 Speaker 4: There are quite a few apps out there for recording 289 00:13:29,480 --> 00:13:34,640 Speaker 4: on your phone. I have an iPhone fourteen and like 290 00:13:34,720 --> 00:13:38,480 Speaker 4: I'm expecting a call from a medium that I would 291 00:13:38,559 --> 00:13:45,640 Speaker 4: like to record and sometimes someone will call in a 292 00:13:45,640 --> 00:13:50,640 Speaker 4: collection agency or you know, just for different reasons that 293 00:13:50,720 --> 00:13:54,040 Speaker 4: i'd like to be able to easily just hit one 294 00:13:54,080 --> 00:13:55,680 Speaker 4: spot to record the show. 295 00:13:56,240 --> 00:14:00,640 Speaker 1: Yeah, what what kind of iPhone do you have? 296 00:14:01,760 --> 00:14:02,599 Speaker 4: It's a fourteen? 297 00:14:02,880 --> 00:14:06,079 Speaker 1: Okay, so it's a iPhone fourteen. So do you have 298 00:14:06,200 --> 00:14:07,640 Speaker 1: iOS eighteen on there? 299 00:14:09,480 --> 00:14:10,679 Speaker 4: I believe I you. 300 00:14:11,160 --> 00:14:15,600 Speaker 1: Okay, Well, there's built in call recording now on the iPhone, 301 00:14:15,880 --> 00:14:19,840 Speaker 1: so you when you're on a call, you'll notice in 302 00:14:19,880 --> 00:14:22,240 Speaker 1: the upper left hand corner there's a little icon that 303 00:14:22,280 --> 00:14:26,280 Speaker 1: looks like almost like a tape, and that's what you 304 00:14:26,320 --> 00:14:28,840 Speaker 1: want to tap. And so when you tap that, it 305 00:14:28,960 --> 00:14:32,960 Speaker 1: says this call will be recorded, and it'll tell the 306 00:14:32,960 --> 00:14:35,920 Speaker 1: other person and that's it. It'll record the phone call. 307 00:14:36,560 --> 00:14:41,160 Speaker 1: So I need to confirm. I'm looking on the support 308 00:14:41,200 --> 00:14:44,120 Speaker 1: page for iPhone and it looks like it's just built 309 00:14:44,120 --> 00:14:46,640 Speaker 1: into iOS eighteen. So it's it's not part of like 310 00:14:46,680 --> 00:14:49,520 Speaker 1: I don't think you need like the latest iPhone model 311 00:14:49,560 --> 00:14:52,520 Speaker 1: to get it, but that's one way to do it. 312 00:14:52,600 --> 00:14:54,200 Speaker 3: So have you ever seen that icon when you're on 313 00:14:54,240 --> 00:14:54,600 Speaker 3: the phone. 314 00:14:55,760 --> 00:14:56,840 Speaker 4: No, I haven't noticed. 315 00:14:56,920 --> 00:14:58,840 Speaker 1: Okay, Yeah, A lot of people haven't noticed because I 316 00:14:58,880 --> 00:15:02,640 Speaker 1: mentioned it on my Instagram at richon Tech for another hack, 317 00:15:02,680 --> 00:15:05,280 Speaker 1: I was sharing about scam callers. If they call you 318 00:15:05,360 --> 00:15:07,320 Speaker 1: just tap that. Oh it looks like okay, So I 319 00:15:07,360 --> 00:15:09,560 Speaker 1: got the screenshot of it. It looks like a little 320 00:15:09,560 --> 00:15:12,600 Speaker 1: waveform with a recording button. It's in the upper left 321 00:15:12,600 --> 00:15:14,800 Speaker 1: hand corner when you're on a phone call. And by 322 00:15:14,840 --> 00:15:18,040 Speaker 1: the way, the Pixel phone does this, and so does 323 00:15:18,080 --> 00:15:22,040 Speaker 1: the Samsung phones. They all have audio recording. Now, if 324 00:15:22,080 --> 00:15:23,720 Speaker 1: you want a third party you said, there's a lot 325 00:15:23,720 --> 00:15:26,880 Speaker 1: of apps out there, ninety nine point nine percent of 326 00:15:26,920 --> 00:15:28,720 Speaker 1: the apps, none of them on the iPhone, at least 327 00:15:28,720 --> 00:15:31,440 Speaker 1: that I know of, can tap into the audio on 328 00:15:31,480 --> 00:15:35,200 Speaker 1: the iPhone. That's just not allowed by the Apple system. 329 00:15:35,360 --> 00:15:39,160 Speaker 1: So what they do is they make you dial another number, 330 00:15:39,200 --> 00:15:41,840 Speaker 1: a third party number, so it's almost like a three 331 00:15:41,920 --> 00:15:44,960 Speaker 1: way call, and then you bring that three way call 332 00:15:45,080 --> 00:15:47,720 Speaker 1: on the app and the app will record. The app 333 00:15:47,760 --> 00:15:50,400 Speaker 1: on the back end will record that entire phone call. 334 00:15:50,720 --> 00:15:53,080 Speaker 1: So the two apps, the one app that I know 335 00:15:53,200 --> 00:15:56,280 Speaker 1: works really well is called Tape a Call tape acall 336 00:15:56,400 --> 00:15:59,320 Speaker 1: dot com. And then the other app I've not tested, 337 00:15:59,640 --> 00:16:03,840 Speaker 1: but it called rev Call Recorder. And this one purports 338 00:16:03,880 --> 00:16:07,200 Speaker 1: to be free and unlimited and in one step. So 339 00:16:07,360 --> 00:16:09,120 Speaker 1: I haven't tried that one, but you can try that 340 00:16:09,160 --> 00:16:11,160 Speaker 1: and see if it works. The other way to do 341 00:16:11,200 --> 00:16:14,400 Speaker 1: it on a phone is through Google Voice. So Google 342 00:16:14,480 --> 00:16:17,160 Speaker 1: Voice will let you record any call that comes in. 343 00:16:17,240 --> 00:16:19,520 Speaker 1: It has to come into your Google Voice, So if 344 00:16:19,520 --> 00:16:22,440 Speaker 1: someone dials that Google Voice phone number, you can just 345 00:16:22,480 --> 00:16:24,600 Speaker 1: tap I think it's like the four key or whatever. 346 00:16:24,600 --> 00:16:27,520 Speaker 1: There's like a key that you tap, let's see record 347 00:16:27,560 --> 00:16:32,960 Speaker 1: a call in Google Voice. It is let's see, yeah, 348 00:16:33,000 --> 00:16:35,360 Speaker 1: you press the four key while you're on your call, 349 00:16:35,600 --> 00:16:37,720 Speaker 1: and boom, it will record that call and you get 350 00:16:37,720 --> 00:16:40,000 Speaker 1: a transcript there, or you get the recording you can 351 00:16:40,040 --> 00:16:42,040 Speaker 1: make a transcript. And then the other way to do it, 352 00:16:42,560 --> 00:16:44,880 Speaker 1: while we're on this topic, is a device called plod 353 00:16:45,360 --> 00:16:49,160 Speaker 1: P L A U D the plod note, and this 354 00:16:49,320 --> 00:16:52,240 Speaker 1: actually attaches to the back of your phone and it 355 00:16:52,280 --> 00:16:55,400 Speaker 1: picks up the vibrations from your phone. So it's almost 356 00:16:55,400 --> 00:16:59,320 Speaker 1: like those bone conducting earbuds where you put this on 357 00:16:59,360 --> 00:17:01,080 Speaker 1: the back of your phone own you press record and 358 00:17:01,080 --> 00:17:03,520 Speaker 1: it will record the call. Now with that, you do 359 00:17:03,600 --> 00:17:06,080 Speaker 1: have to be aware because these other methods will tell 360 00:17:06,080 --> 00:17:08,040 Speaker 1: the person that you're recording that one does not, so 361 00:17:08,119 --> 00:17:09,560 Speaker 1: you need to tell the person. If you're in a 362 00:17:09,560 --> 00:17:12,479 Speaker 1: state that requires you to do that, check your local laws. 363 00:17:13,600 --> 00:17:15,679 Speaker 1: Thanks for the question, Bob. Eight eight eight rich one 364 00:17:15,720 --> 00:17:18,080 Speaker 1: O one eight eight eight seven four to two four 365 00:17:18,160 --> 00:17:20,960 Speaker 1: one zero one. Coming up, how someone got scammed out 366 00:17:20,960 --> 00:17:23,360 Speaker 1: of thousands of dollars. They're gonna explain what happened to them. 367 00:17:23,440 --> 00:17:26,080 Speaker 1: Right here, I'm rich on Tech. Welcome back to rich 368 00:17:26,119 --> 00:17:28,600 Speaker 1: on Tech. Rich DeMuro here hanging out with you, talking 369 00:17:28,680 --> 00:17:32,560 Speaker 1: technology at Triple eight rich one on one. That's eight 370 00:17:32,680 --> 00:17:35,639 Speaker 1: eight eight seven four to two four one zero one. 371 00:17:35,680 --> 00:17:37,720 Speaker 1: We'll get back to those phone lines in just a moment, 372 00:17:38,359 --> 00:17:41,080 Speaker 1: but first we've got a guest that you know. We 373 00:17:41,119 --> 00:17:44,080 Speaker 1: talk about these scams all the time on this show 374 00:17:44,440 --> 00:17:46,919 Speaker 1: and also on my Instagram. I'm always sharing the latest 375 00:17:46,960 --> 00:17:49,160 Speaker 1: scams and thank you by the way for sending them 376 00:17:49,160 --> 00:17:51,919 Speaker 1: to me. So if you see a scam that you 377 00:17:52,080 --> 00:17:55,760 Speaker 1: think is new and unique and interesting, go ahead send 378 00:17:55,800 --> 00:17:57,800 Speaker 1: it to me for sure, because I like to share 379 00:17:57,800 --> 00:17:59,840 Speaker 1: it with folks so that the more you know about 380 00:17:59,840 --> 00:18:02,239 Speaker 1: the things and the more you're aware of them, the 381 00:18:02,280 --> 00:18:04,960 Speaker 1: more you can protect yourself and your family members from them. 382 00:18:05,520 --> 00:18:08,120 Speaker 1: So you wonder who's who falls for these things? Right, 383 00:18:08,160 --> 00:18:09,960 Speaker 1: And I always say it's a numbers game, and yes, 384 00:18:10,040 --> 00:18:13,000 Speaker 1: people fall form young people, old people, people in the 385 00:18:13,000 --> 00:18:16,800 Speaker 1: middle everyone. This is why scammers do this stuff. And 386 00:18:16,840 --> 00:18:19,720 Speaker 1: so when I heard this story about a young guy 387 00:18:19,800 --> 00:18:23,080 Speaker 1: named Connor that fell for one of these scams, I said, 388 00:18:23,160 --> 00:18:25,040 Speaker 1: can you come on the show and talk about it? 389 00:18:25,080 --> 00:18:27,680 Speaker 1: And he's happy to do that so that you can 390 00:18:27,720 --> 00:18:29,800 Speaker 1: hopefully not have the same thing happen to you. 391 00:18:29,880 --> 00:18:31,720 Speaker 3: Connor. Thanks for joining me today. 392 00:18:31,800 --> 00:18:33,600 Speaker 7: Absolutely rich. How's it going man? 393 00:18:33,840 --> 00:18:37,240 Speaker 1: Everything is good. So I heard your story. Tell me, 394 00:18:38,119 --> 00:18:41,639 Speaker 1: first off, what you lost? How much money? 395 00:18:41,920 --> 00:18:46,520 Speaker 8: So I lost five six dollars of my savings five thousand. 396 00:18:47,280 --> 00:18:50,119 Speaker 1: Well, first off, amazing, kudos to you for having that 397 00:18:50,240 --> 00:18:54,119 Speaker 1: much money in your savings. That's no easy feat. But 398 00:18:54,200 --> 00:18:57,280 Speaker 1: that's that's incredible. But explain start from the beginning. I 399 00:18:57,280 --> 00:18:59,479 Speaker 1: saw you sent me a screenshot of a text message. 400 00:18:59,480 --> 00:19:00,560 Speaker 1: You got a text message? 401 00:19:01,000 --> 00:19:06,120 Speaker 8: Yeah, so absolutely so. This is January tewod. I had 402 00:19:06,200 --> 00:19:08,840 Speaker 8: just woken up in the morning. It was about ten o'clock. 403 00:19:08,920 --> 00:19:11,200 Speaker 8: I went to a concert the night before, so I'd 404 00:19:11,240 --> 00:19:14,440 Speaker 8: just woken up fresh thing first in the morning. I received, Yeah, 405 00:19:14,440 --> 00:19:16,960 Speaker 8: what I thought was an automated text from my bank 406 00:19:17,720 --> 00:19:19,560 Speaker 8: kind of warning me about the scam. I've gotten those 407 00:19:19,600 --> 00:19:21,840 Speaker 8: a couple of times where they like kind of detect 408 00:19:21,880 --> 00:19:25,120 Speaker 8: some suspicious activity or something and they kind of warn 409 00:19:25,200 --> 00:19:28,199 Speaker 8: you like, hey, did you permit this wire chanser of 410 00:19:28,400 --> 00:19:31,840 Speaker 8: X amount? Reply why if yes or n if no? 411 00:19:32,680 --> 00:19:35,520 Speaker 8: And I obviously just replied and for no because I 412 00:19:35,560 --> 00:19:38,280 Speaker 8: didn't really recognize it. And they said, well, someone's going 413 00:19:38,320 --> 00:19:41,200 Speaker 8: to contact you shortly from your. 414 00:19:41,080 --> 00:19:43,560 Speaker 3: Bank, okay, And so that's where it started. 415 00:19:43,960 --> 00:19:44,960 Speaker 7: Yeah, that's where it started. 416 00:19:45,000 --> 00:19:47,240 Speaker 8: And I've had that happen before, you know, where I've 417 00:19:47,240 --> 00:19:49,360 Speaker 8: tried to make a purchase and it's kind of flagged 418 00:19:49,400 --> 00:19:51,680 Speaker 8: it on my account and someone from Wells Fargo, my bank, 419 00:19:51,720 --> 00:19:52,240 Speaker 8: has called me. 420 00:19:53,920 --> 00:19:55,719 Speaker 7: And so I didn't really think of anything. 421 00:19:55,880 --> 00:19:59,320 Speaker 8: And then I got the call about ten ten eight 422 00:19:59,359 --> 00:20:03,000 Speaker 8: minutes later, and the man kind of introduced himself. 423 00:20:03,040 --> 00:20:04,000 Speaker 9: He gave the name. 424 00:20:03,880 --> 00:20:08,000 Speaker 8: Albert Clark, Wells Fargo Frog Claims agent. Agent, gave me 425 00:20:08,040 --> 00:20:11,400 Speaker 8: a badge number and everything and seemed, you know, really 426 00:20:11,480 --> 00:20:16,639 Speaker 8: legit and kind of asked me like for some basic 427 00:20:16,720 --> 00:20:20,399 Speaker 8: questions like my name and everything to verify who I was. 428 00:20:20,720 --> 00:20:22,919 Speaker 7: But I didn't give him an account information or anything. 429 00:20:23,640 --> 00:20:25,800 Speaker 8: Somehow he had access to my account because he then 430 00:20:26,240 --> 00:20:28,280 Speaker 8: ran through a bunch of transactions with me from the 431 00:20:28,359 --> 00:20:30,840 Speaker 8: night before that I had recognized and was kind of 432 00:20:30,840 --> 00:20:34,120 Speaker 8: reading them off, and and then he started to kind 433 00:20:34,160 --> 00:20:37,399 Speaker 8: of teeter towards some other like suspicious looking transact or 434 00:20:37,720 --> 00:20:43,160 Speaker 8: sounding transactions that I didn't recognize. And so after going 435 00:20:43,160 --> 00:20:45,320 Speaker 8: through those, I told him I didn't recognize those, and 436 00:20:45,320 --> 00:20:49,200 Speaker 8: he said, well, so there's been some fraud detected on 437 00:20:49,240 --> 00:20:54,679 Speaker 8: your account. Our system has flagged these as fraud. But 438 00:20:54,760 --> 00:20:56,960 Speaker 8: you're gonna need to go to the nearest Wells Fargo 439 00:20:57,080 --> 00:20:59,320 Speaker 8: branch and take out all your cash because they're trying 440 00:20:59,320 --> 00:21:00,280 Speaker 8: to get into you accoun. 441 00:21:00,040 --> 00:21:00,560 Speaker 6: Out right now. 442 00:21:00,840 --> 00:21:02,440 Speaker 3: Oh wow, And what did you say to that? 443 00:21:03,400 --> 00:21:05,560 Speaker 8: I mean, I was just I had just woken up. 444 00:21:05,560 --> 00:21:07,159 Speaker 8: It was the first thing I had seen. I was 445 00:21:07,200 --> 00:21:10,119 Speaker 8: kind of just in a panic, like I needed to, 446 00:21:10,280 --> 00:21:12,720 Speaker 8: you know, take action and do what I needed to 447 00:21:12,760 --> 00:21:13,920 Speaker 8: do protect my money. 448 00:21:13,680 --> 00:21:14,200 Speaker 7: At that point. 449 00:21:14,359 --> 00:21:17,520 Speaker 3: Yeah, of course, so I you know, got. 450 00:21:17,280 --> 00:21:20,880 Speaker 8: My stuff, and he mentioned during the call, he said, 451 00:21:20,880 --> 00:21:22,639 Speaker 8: and I should have noticed this as a little bit 452 00:21:22,680 --> 00:21:25,399 Speaker 8: of a special suspicious but he said, I'm going to 453 00:21:25,480 --> 00:21:27,480 Speaker 8: be on the phone through the entire time until we 454 00:21:27,520 --> 00:21:30,880 Speaker 8: get your money out. And so at the time I thought, maybe, 455 00:21:30,880 --> 00:21:32,600 Speaker 8: you know, he's he's really trying to work with me 456 00:21:32,720 --> 00:21:35,800 Speaker 8: and make sure my money's protected. But that was definitely 457 00:21:35,840 --> 00:21:38,200 Speaker 8: a little bit suspicious that he wanted to make sure 458 00:21:38,200 --> 00:21:40,160 Speaker 8: that he was with me through the whole call. 459 00:21:41,080 --> 00:21:43,880 Speaker 1: And so how did you go from that to starting 460 00:21:43,880 --> 00:21:46,600 Speaker 1: to take out money? And did you take out cash? 461 00:21:46,720 --> 00:21:46,960 Speaker 4: Yeah? 462 00:21:47,000 --> 00:21:49,000 Speaker 8: So he told me that what I needed to do 463 00:21:49,119 --> 00:21:51,479 Speaker 8: was go to the nearest Wells Fargo bank, go up 464 00:21:51,520 --> 00:21:53,000 Speaker 8: to the teller, and take out all the. 465 00:21:52,960 --> 00:21:54,280 Speaker 7: Cash from my account. 466 00:21:54,600 --> 00:21:55,880 Speaker 3: Okay, and you do that. 467 00:21:56,280 --> 00:21:59,840 Speaker 8: So I, yeah, immediately grabbed my keys, drove to the 468 00:21:59,880 --> 00:22:03,280 Speaker 8: new branch of my bank, walked into the bank, walked 469 00:22:03,400 --> 00:22:06,360 Speaker 8: up to the teller, told him to just take out 470 00:22:06,359 --> 00:22:08,359 Speaker 8: all my cash. He told me to do it. I said, 471 00:22:08,359 --> 00:22:10,560 Speaker 8: for personal reasons. They're not allowed to ask you. He 472 00:22:10,600 --> 00:22:12,040 Speaker 8: told me to just tell him personal reasons. 473 00:22:12,119 --> 00:22:12,280 Speaker 9: Yeah. 474 00:22:12,320 --> 00:22:14,119 Speaker 1: I was gonna say, they didn't. They didn't question you 475 00:22:14,160 --> 00:22:15,280 Speaker 1: pulling out all this money. 476 00:22:15,640 --> 00:22:15,800 Speaker 4: No. 477 00:22:16,000 --> 00:22:17,080 Speaker 7: Yeah, that's so one thing. 478 00:22:17,119 --> 00:22:18,680 Speaker 8: When I went back to the bank later to talk 479 00:22:18,680 --> 00:22:21,359 Speaker 8: to them, the teller kind of realized, like, oh, I 480 00:22:21,359 --> 00:22:23,600 Speaker 8: I'm so sorry I didn't I didn't think of anything. 481 00:22:23,640 --> 00:22:24,800 Speaker 7: It was kind of a young kid. He was a 482 00:22:24,840 --> 00:22:28,879 Speaker 7: little bit younger than me, so yeah, I was. He 483 00:22:28,960 --> 00:22:30,600 Speaker 7: was definitely a little taken back by it. 484 00:22:30,640 --> 00:22:33,200 Speaker 3: But put out the money. You've got five thousand bucks 485 00:22:33,240 --> 00:22:34,359 Speaker 3: in your hand. Now cash. 486 00:22:34,440 --> 00:22:38,320 Speaker 1: Yeah, cash, So he says, okay, guys on the phone 487 00:22:38,320 --> 00:22:39,440 Speaker 1: the whole time, still. 488 00:22:39,320 --> 00:22:41,840 Speaker 7: Whole time, still on the phone, dedicated. 489 00:22:41,400 --> 00:22:43,680 Speaker 3: One time you want to drop a signal, and you don't. 490 00:22:44,119 --> 00:22:45,200 Speaker 3: I at that time I dropped. 491 00:22:46,560 --> 00:22:49,040 Speaker 8: Yeah, forty five minute phone call, just walking me through this. 492 00:22:49,119 --> 00:22:51,600 Speaker 8: That's why I just was in such disbelief that this 493 00:22:51,680 --> 00:22:54,520 Speaker 8: man was, you know, taking all this time to get 494 00:22:54,560 --> 00:22:57,360 Speaker 8: all this money from me. But anyway, after I got 495 00:22:57,359 --> 00:22:59,119 Speaker 8: had got all my cash out, I went back out 496 00:22:59,160 --> 00:23:00,919 Speaker 8: to my car and I said, okay, I have all. 497 00:23:00,760 --> 00:23:01,400 Speaker 3: My cash out. 498 00:23:02,240 --> 00:23:04,520 Speaker 8: He then told me, so, now what I'm gonna do 499 00:23:04,680 --> 00:23:06,560 Speaker 8: is get your new accounts started right here. I can 500 00:23:06,560 --> 00:23:09,160 Speaker 8: get it set up online. Your new debit card will 501 00:23:09,200 --> 00:23:11,760 Speaker 8: be in the mail. It'll be there next day, overnight shipping. 502 00:23:11,800 --> 00:23:13,840 Speaker 8: You know, the whole whole spiel they usually give you. 503 00:23:14,359 --> 00:23:16,400 Speaker 8: And they said, well, right now, so we can get 504 00:23:16,400 --> 00:23:17,600 Speaker 8: all this cash off your hand. 505 00:23:18,040 --> 00:23:19,440 Speaker 7: What I can do for you is I can give 506 00:23:19,440 --> 00:23:20,760 Speaker 7: you a temporary. 507 00:23:20,400 --> 00:23:24,000 Speaker 8: Uh, temporary debit card that you can add to your 508 00:23:24,040 --> 00:23:26,040 Speaker 8: Apple Wallet, which you can use tap to pay at 509 00:23:26,040 --> 00:23:26,560 Speaker 8: the ATM. 510 00:23:26,800 --> 00:23:29,120 Speaker 7: Which was the biggest mistake. 511 00:23:29,640 --> 00:23:31,960 Speaker 8: It sounds it sounds, you know, like the like I 512 00:23:32,000 --> 00:23:33,560 Speaker 8: want to get all this cash off me right now. 513 00:23:33,720 --> 00:23:35,080 Speaker 7: Yeah, ATM's right here. 514 00:23:35,880 --> 00:23:38,680 Speaker 8: So I added the card to the Apple Wallet function 515 00:23:38,800 --> 00:23:41,400 Speaker 8: by just entering, and he gave me a you. 516 00:23:41,320 --> 00:23:43,640 Speaker 7: Know, number, CVC code, date and everything. 517 00:23:44,720 --> 00:23:46,360 Speaker 8: Use tap to pay at the ATM, and I put 518 00:23:46,400 --> 00:23:49,359 Speaker 8: all my cash in the ATM and that was it. 519 00:23:50,640 --> 00:23:52,440 Speaker 3: Could charge up the card somehow. 520 00:23:53,000 --> 00:23:55,159 Speaker 8: Yeah, so it was it was a tap to It 521 00:23:55,200 --> 00:23:58,199 Speaker 8: was an UH connected to a bank account that he 522 00:23:58,280 --> 00:23:59,040 Speaker 8: has connection to. 523 00:24:00,520 --> 00:24:01,240 Speaker 7: And he had me. 524 00:24:01,200 --> 00:24:03,520 Speaker 8: Add the card to my Apple Wallet and then I 525 00:24:03,640 --> 00:24:05,320 Speaker 8: tried to use the card later that day and he 526 00:24:05,359 --> 00:24:06,040 Speaker 8: had canceled it. 527 00:24:06,160 --> 00:24:08,840 Speaker 1: Okay, So basically, you added this virtual card to your 528 00:24:08,840 --> 00:24:12,600 Speaker 1: Apple Wallet, then you went to an ATM that accepts deposits. 529 00:24:12,960 --> 00:24:15,480 Speaker 1: You fed the money into the ATM, and somehow that 530 00:24:15,560 --> 00:24:20,520 Speaker 1: money fed onto that card on your phone. Theoretically, yes, wow. 531 00:24:20,960 --> 00:24:23,000 Speaker 1: And then and they wiped it all out and that's 532 00:24:23,000 --> 00:24:23,840 Speaker 1: when they wiped it out. 533 00:24:24,280 --> 00:24:24,520 Speaker 10: Yeah. 534 00:24:24,520 --> 00:24:26,480 Speaker 7: And then and then so that was all my cash 535 00:24:26,520 --> 00:24:27,320 Speaker 7: that was gone. 536 00:24:27,400 --> 00:24:29,320 Speaker 8: And then he said, you know, it's gonna take a 537 00:24:29,320 --> 00:24:30,800 Speaker 8: little bit for your money to show up. It's a 538 00:24:30,840 --> 00:24:33,120 Speaker 8: lot of money to you know, show up in the account. 539 00:24:34,800 --> 00:24:36,960 Speaker 8: And I didn't really realize what had happened until later 540 00:24:37,040 --> 00:24:39,879 Speaker 8: I got home and checked my account just to you know, 541 00:24:39,960 --> 00:24:41,480 Speaker 8: see if it had hit you, and I saw both 542 00:24:41,480 --> 00:24:47,679 Speaker 8: of zero's and then I had realized, like, oh. 543 00:24:45,880 --> 00:24:46,400 Speaker 3: That was it. 544 00:24:46,880 --> 00:24:48,840 Speaker 1: And you felt like you got scammed at that point 545 00:24:48,840 --> 00:24:51,200 Speaker 1: you realized to scam And how did you feel it 546 00:24:51,280 --> 00:24:51,760 Speaker 1: that moment? 547 00:24:52,480 --> 00:24:54,320 Speaker 7: I just I just was in shock. 548 00:24:54,680 --> 00:24:59,800 Speaker 8: I just couldn't believe that that actually happened. Like like 549 00:24:59,840 --> 00:25:01,399 Speaker 8: you said, you know, you hear about these things all 550 00:25:01,400 --> 00:25:02,920 Speaker 8: the time, and I think, you know, I'm a I'm 551 00:25:02,920 --> 00:25:06,440 Speaker 8: a young guy. I'm pretty in tune with everything connected 552 00:25:06,560 --> 00:25:09,040 Speaker 8: with like technology and everything. I figured that I wouldn't 553 00:25:09,040 --> 00:25:11,840 Speaker 8: fall for something like that. But they just, like you know, 554 00:25:11,880 --> 00:25:13,560 Speaker 8: they gain your trust. They know how to get under 555 00:25:13,560 --> 00:25:16,720 Speaker 8: your skin and to talk to you the right way. 556 00:25:17,119 --> 00:25:18,560 Speaker 3: What's your advice for folks? 557 00:25:21,480 --> 00:25:23,840 Speaker 8: My advice for folks would be just don't respond to 558 00:25:23,880 --> 00:25:28,960 Speaker 8: anything text wise, even even you know, be careful about 559 00:25:29,000 --> 00:25:32,000 Speaker 8: phone calls too. If you have real concern about something 560 00:25:32,000 --> 00:25:34,359 Speaker 8: that may be up with your account, call the number 561 00:25:34,400 --> 00:25:36,040 Speaker 8: on the back of your card, you know, get in 562 00:25:36,080 --> 00:25:39,520 Speaker 8: contact with your bank using the information the numbers that 563 00:25:39,520 --> 00:25:40,800 Speaker 8: they have online. 564 00:25:41,160 --> 00:25:44,040 Speaker 7: Don't don't listen to anyone trying to come at you. 565 00:25:44,080 --> 00:25:46,320 Speaker 7: Go go to the go to your business or bank. 566 00:25:46,480 --> 00:25:48,520 Speaker 1: And how are you doing personally? How are you moving 567 00:25:48,560 --> 00:25:50,960 Speaker 1: forward through this because you haven't recovered any of this money. 568 00:25:52,000 --> 00:25:54,520 Speaker 7: No, yeah, I haven't recovered any of the money. I've 569 00:25:54,520 --> 00:25:54,880 Speaker 7: been doing. 570 00:25:54,960 --> 00:25:58,840 Speaker 8: Okay, uh, you know, luckily at the time that it 571 00:25:58,880 --> 00:26:02,119 Speaker 8: had happened, rent was paid aid, the car that I 572 00:26:02,160 --> 00:26:05,919 Speaker 8: had at the time was paid everything. You know, it 573 00:26:05,960 --> 00:26:09,280 Speaker 8: has put a lot of stress on me. You know, mentally, 574 00:26:09,359 --> 00:26:11,880 Speaker 8: I've been thankfully I'm employed, I have a good job. 575 00:26:11,920 --> 00:26:15,080 Speaker 8: I'm more working full time. I live with my girlfriend 576 00:26:15,119 --> 00:26:17,720 Speaker 8: and she's been helping a lot. But it's definitely I've 577 00:26:17,720 --> 00:26:21,680 Speaker 8: had to cut back on a lot of expenses and 578 00:26:21,840 --> 00:26:24,879 Speaker 8: I even had to sell my car honestly. 579 00:26:26,240 --> 00:26:27,800 Speaker 7: Because I just couldn't afford it anymore. 580 00:26:28,040 --> 00:26:29,240 Speaker 3: Oh my gosh. 581 00:26:29,320 --> 00:26:31,679 Speaker 1: Well, I thank you for sharing your story. I do 582 00:26:31,760 --> 00:26:33,520 Speaker 1: appreciate it. I know you set up a gofund me. 583 00:26:33,560 --> 00:26:35,520 Speaker 1: I'll link that up on my website. Rich On tech 584 00:26:35,560 --> 00:26:39,439 Speaker 1: Dot TV. Connor, thank you man. I mean, at the 585 00:26:39,520 --> 00:26:41,640 Speaker 1: end of the day, I mean, it's just it's it's 586 00:26:41,720 --> 00:26:44,320 Speaker 1: great for you to share your story so that people 587 00:26:44,359 --> 00:26:47,320 Speaker 1: can realize that this does happen to real people, regular people, 588 00:26:47,359 --> 00:26:50,720 Speaker 1: everyday people, and it's just one of those things where 589 00:26:50,880 --> 00:26:54,159 Speaker 1: somehow they got to you and they figured out a 590 00:26:54,200 --> 00:26:56,480 Speaker 1: way in, and now it's like you're you're left to 591 00:26:56,520 --> 00:26:58,320 Speaker 1: clean up this mess of this money that you'll probably 592 00:26:58,359 --> 00:26:59,000 Speaker 1: never get back. 593 00:26:59,640 --> 00:27:03,000 Speaker 8: Yeah, I like I said, I I right after I 594 00:27:03,000 --> 00:27:04,919 Speaker 8: figured out it happened, I went back to the bank 595 00:27:05,000 --> 00:27:08,760 Speaker 8: and sat down with a bank manager and filed a 596 00:27:08,800 --> 00:27:12,359 Speaker 8: real fraud claim to Wells Fargo and they denied it. 597 00:27:12,800 --> 00:27:15,200 Speaker 8: Went through the process of appealing it to the executive 598 00:27:15,200 --> 00:27:18,920 Speaker 8: claims multiple times and both have been denied. The reasoning 599 00:27:18,920 --> 00:27:20,919 Speaker 8: that they have is that I physically walked into the 600 00:27:20,960 --> 00:27:22,560 Speaker 8: bank and took out the cash myself. 601 00:27:22,680 --> 00:27:24,200 Speaker 7: Is they're they're not taking liability. 602 00:27:24,960 --> 00:27:26,600 Speaker 3: Interesting, well, I do think that. 603 00:27:28,320 --> 00:27:30,400 Speaker 1: Yeah, it's it's a tough one, and it's it's tough 604 00:27:30,440 --> 00:27:32,560 Speaker 1: because you initiated that transfer, and I've heard over and 605 00:27:32,600 --> 00:27:35,000 Speaker 1: over when that happens, it's tough to reclaim. 606 00:27:35,359 --> 00:27:38,119 Speaker 3: All right, Connor, thanks for sharing your story. I appreciate it. 607 00:27:38,480 --> 00:27:41,640 Speaker 1: Once again, I'll share his gofund me on the website 608 00:27:41,720 --> 00:27:43,760 Speaker 1: rich on Tech dot TV. You can read it, read 609 00:27:43,760 --> 00:27:47,240 Speaker 1: through what happened, and uh, you know, just hopefully never 610 00:27:47,280 --> 00:27:47,960 Speaker 1: have this happen to you. 611 00:27:47,960 --> 00:27:49,399 Speaker 3: Appreciate you joining me today, Connor. 612 00:27:49,600 --> 00:27:51,480 Speaker 7: Yeah, thanks so much for having me on rich Good 613 00:27:51,480 --> 00:27:51,840 Speaker 7: talking to you. 614 00:27:52,040 --> 00:27:54,800 Speaker 1: Good luck eighty eight rich one O one eight eight 615 00:27:54,880 --> 00:27:57,960 Speaker 1: eight seven four to two four one zero one. Follow 616 00:27:58,000 --> 00:28:00,480 Speaker 1: me on Instagram so you don't miss these scale because 617 00:28:00,480 --> 00:28:03,440 Speaker 1: I do explain the anatomy of scams on there at 618 00:28:03,520 --> 00:28:05,560 Speaker 1: rich on Tech. All right, coming up, we'll take more 619 00:28:05,560 --> 00:28:07,520 Speaker 1: of your calls. Plus we'll tell you about Google's new 620 00:28:07,560 --> 00:28:15,480 Speaker 1: affordable smartphone. Welcome back to Kate, Katla, Welcome back to 621 00:28:15,640 --> 00:28:17,840 Speaker 1: rich on Tech. Yeah, it's not my first day, I 622 00:28:17,840 --> 00:28:20,280 Speaker 1: swear eight eight eight rich one O one eight eight 623 00:28:20,400 --> 00:28:24,119 Speaker 1: eight seven four to two four one zero one. You know, 624 00:28:24,760 --> 00:28:27,399 Speaker 1: when you've got multiple jobs, sometimes they just merge, and 625 00:28:27,400 --> 00:28:28,240 Speaker 1: that's what happens. 626 00:28:28,880 --> 00:28:29,240 Speaker 3: Uh. 627 00:28:29,359 --> 00:28:34,359 Speaker 1: Let's go to Stacy in Rancho Cucamonga. Stacey, you're on. 628 00:28:34,400 --> 00:28:37,160 Speaker 11: With rich Hi, Rich how are you doing? 629 00:28:37,400 --> 00:28:39,120 Speaker 3: I am doing fantastic. How are you. 630 00:28:40,560 --> 00:28:43,720 Speaker 11: I'm doing okay, just doing some yardwork on this playing 631 00:28:43,760 --> 00:28:44,760 Speaker 11: Saturday ury. 632 00:28:44,920 --> 00:28:45,200 Speaker 3: Nice. 633 00:28:45,240 --> 00:28:47,400 Speaker 1: It's well if you got some beautiful weather in southern 634 00:28:47,400 --> 00:28:50,080 Speaker 1: California this weekend, so enjoy that. 635 00:28:50,800 --> 00:28:51,640 Speaker 3: What can I help you with? 636 00:28:52,920 --> 00:28:57,680 Speaker 11: So my question is regarding BitLocker. I keep my company 637 00:28:57,840 --> 00:29:00,400 Speaker 11: filed on a flash drive, which I know I probably 638 00:29:00,400 --> 00:29:02,800 Speaker 11: shouldn't do, and trying to move away from that. But 639 00:29:02,960 --> 00:29:07,360 Speaker 11: recently my work forced us to encrypt them using BitLocker 640 00:29:08,200 --> 00:29:10,840 Speaker 11: if we wanted to continue to use them. So does 641 00:29:10,880 --> 00:29:13,800 Speaker 11: that mean that my flash drive is going to be 642 00:29:13,880 --> 00:29:16,880 Speaker 11: encrypted on any computer that I try to use it on. 643 00:29:17,360 --> 00:29:21,040 Speaker 3: Yes? So have you turned on the encryption for the 644 00:29:21,040 --> 00:29:21,640 Speaker 3: flash drive? 645 00:29:23,120 --> 00:29:26,600 Speaker 11: Yes, it's working. Everything's great, but you know I keep 646 00:29:26,640 --> 00:29:30,600 Speaker 11: work stuff plus person most stuff on it, and you know, 647 00:29:30,800 --> 00:29:32,920 Speaker 11: just thinking for the future, what if I have to 648 00:29:33,000 --> 00:29:34,400 Speaker 11: change laptop kind of thing. 649 00:29:34,520 --> 00:29:34,760 Speaker 3: Yeah. 650 00:29:34,800 --> 00:29:37,400 Speaker 1: So you know, once it's activated and you're using the 651 00:29:37,400 --> 00:29:39,840 Speaker 1: BitLocker to Go, I guess is that the built. 652 00:29:39,600 --> 00:29:42,680 Speaker 3: In are using Windows or mac Windows? Okay? 653 00:29:42,720 --> 00:29:44,880 Speaker 1: Yeah, So you're using the built in like BitLocker to 654 00:29:44,960 --> 00:29:49,400 Speaker 1: Go service on Windows okay, yeah, So and you created 655 00:29:49,400 --> 00:29:53,000 Speaker 1: a password for the for the drive. Yeah okay, So 656 00:29:53,040 --> 00:29:54,959 Speaker 1: once you have that if you pop that drive into 657 00:29:55,000 --> 00:29:56,680 Speaker 1: another computer, you're not gonna be able to unlock that 658 00:29:56,760 --> 00:29:59,760 Speaker 1: drive or open or access it without that password. So 659 00:29:59,800 --> 00:30:02,800 Speaker 1: that that means the encryption is doing its job. So 660 00:30:02,880 --> 00:30:05,160 Speaker 1: not only is it you know, it's encrypted, but it's 661 00:30:05,160 --> 00:30:08,960 Speaker 1: also password protected. That password will well, you know, decode 662 00:30:09,000 --> 00:30:10,800 Speaker 1: the drive so that the computer can read it. 663 00:30:11,960 --> 00:30:13,840 Speaker 11: And just to make sure I understand password, is the 664 00:30:13,880 --> 00:30:14,600 Speaker 11: recovery key? 665 00:30:15,720 --> 00:30:21,560 Speaker 1: Uh well, the recovery key is hmm, well, I mean basically, no, 666 00:30:21,680 --> 00:30:24,320 Speaker 1: it has its own password. The recovery key might be 667 00:30:24,360 --> 00:30:26,560 Speaker 1: a backup key that you can keep once you set 668 00:30:26,560 --> 00:30:27,240 Speaker 1: that password. 669 00:30:28,640 --> 00:30:29,760 Speaker 3: Okay, you see what I'm saying. 670 00:30:29,800 --> 00:30:33,480 Speaker 1: Like, the recovery key is basically, if you forget the 671 00:30:33,480 --> 00:30:37,240 Speaker 1: password or there's a problem, you can use that recovery 672 00:30:37,320 --> 00:30:38,600 Speaker 1: key to access the drive. 673 00:30:39,040 --> 00:30:42,800 Speaker 3: So that's different than the password. Perfect all right, But 674 00:30:42,880 --> 00:30:44,920 Speaker 3: I okay, I'm going to link up some help. 675 00:30:44,920 --> 00:30:47,680 Speaker 1: I've got a little help page on this whole BitLocker 676 00:30:47,760 --> 00:30:50,760 Speaker 1: thing for flash drives. I've got a nice page that 677 00:30:50,840 --> 00:30:52,360 Speaker 1: kind of explains it. I'll link that up in the 678 00:30:52,360 --> 00:30:55,000 Speaker 1: show notes rich on tech dot TV. But yeah, sounds 679 00:30:55,000 --> 00:30:56,520 Speaker 1: like you've got it figured out as long as you've 680 00:30:56,560 --> 00:31:00,000 Speaker 1: got that password on there and that encryption level. It's 681 00:31:00,160 --> 00:31:02,360 Speaker 1: like I said, it's built into Windows and encryption basically. 682 00:31:02,440 --> 00:31:04,520 Speaker 1: You know, when you have a flash drive, your files 683 00:31:04,560 --> 00:31:07,520 Speaker 1: are on that flash drive. You copy files to it. 684 00:31:07,560 --> 00:31:09,760 Speaker 1: You know, it's like one of those little USB thumb drives. 685 00:31:09,960 --> 00:31:11,960 Speaker 1: You copy files to that. You can pug that into 686 00:31:11,960 --> 00:31:15,120 Speaker 1: any computer and access those files. Well, if you're doing 687 00:31:15,200 --> 00:31:17,600 Speaker 1: something that is corporate, you know there might be some 688 00:31:17,680 --> 00:31:20,480 Speaker 1: sensitive information on those files, and they don't want that 689 00:31:20,680 --> 00:31:22,720 Speaker 1: flash drive. It ever, just fell out of your bag 690 00:31:22,800 --> 00:31:25,120 Speaker 1: and was on the ground, someone could pick that up 691 00:31:25,160 --> 00:31:27,440 Speaker 1: and pop it into their computer and access to files 692 00:31:27,440 --> 00:31:29,880 Speaker 1: on there. So if your company and they're saying, look, 693 00:31:30,040 --> 00:31:32,000 Speaker 1: you know, most companies don't even like flash drives in 694 00:31:32,040 --> 00:31:35,440 Speaker 1: general because they present very big security challenges for the company. Right, 695 00:31:35,440 --> 00:31:38,880 Speaker 1: they can introduce viruses to the computers, they can have malware, 696 00:31:39,280 --> 00:31:41,600 Speaker 1: they can again, you can lose your files, they can 697 00:31:41,840 --> 00:31:45,760 Speaker 1: get into the wrong hands. But by encrypting that flash drive, 698 00:31:45,920 --> 00:31:49,560 Speaker 1: it secures it to a level that if someone found 699 00:31:49,600 --> 00:31:53,600 Speaker 1: that drive on the ground, there's not much they'd be 700 00:31:53,640 --> 00:31:55,719 Speaker 1: able to do with it. Yeah, there's a chance they 701 00:31:55,720 --> 00:31:57,920 Speaker 1: could break that encryption, but it would take a lot. 702 00:31:57,960 --> 00:32:01,840 Speaker 1: I mean we're talking, you know, depending on the kind 703 00:32:01,840 --> 00:32:05,360 Speaker 1: of computer resources they have, if ever to break that encryption, 704 00:32:05,440 --> 00:32:07,760 Speaker 1: so that would be pretty tricky for the average person. 705 00:32:07,560 --> 00:32:08,000 Speaker 3: Let's say. 706 00:32:08,880 --> 00:32:11,280 Speaker 1: And then if you have that that you know, once 707 00:32:11,320 --> 00:32:13,000 Speaker 1: they put that into their computer, they won't be able 708 00:32:13,040 --> 00:32:15,160 Speaker 1: to access it. But you put into your computer, it 709 00:32:15,200 --> 00:32:16,720 Speaker 1: will be able to access it. And then of course, 710 00:32:16,760 --> 00:32:19,360 Speaker 1: if you have that password that you set on it, 711 00:32:19,440 --> 00:32:21,640 Speaker 1: that's your main way of getting access to the data. 712 00:32:22,080 --> 00:32:25,040 Speaker 1: And then the recovery key is if you forget that password, 713 00:32:25,320 --> 00:32:27,880 Speaker 1: you'll be able to still recover the data on that computer. 714 00:32:28,040 --> 00:32:30,720 Speaker 1: So good question, Stacey, Thanks for the call. Eighty to 715 00:32:30,760 --> 00:32:33,200 Speaker 1: eight rich one on one eight eight eight seven four 716 00:32:33,160 --> 00:32:36,680 Speaker 1: to two four one zero one. So Google has unveiled 717 00:32:36,720 --> 00:32:39,560 Speaker 1: their answer to the iPhone sixteen E. 718 00:32:40,160 --> 00:32:42,040 Speaker 3: This is called the Pixel nine A. 719 00:32:42,400 --> 00:32:46,360 Speaker 1: This is their most budget friendly device, starts at four 720 00:32:46,440 --> 00:32:50,040 Speaker 1: hundred and ninety nine dollars, very you know, sleek phone. 721 00:32:50,120 --> 00:32:52,959 Speaker 1: It's got a six point three inch display, so it's 722 00:32:53,000 --> 00:32:54,960 Speaker 1: actually bigger than the previous model. 723 00:32:55,000 --> 00:32:55,920 Speaker 3: It's also brighter. 724 00:32:56,280 --> 00:32:59,200 Speaker 1: It also has two cameras, so it's got a forty 725 00:32:59,200 --> 00:33:04,000 Speaker 1: eight megapixel camera thirteen megapixel ultra wide camera, unlike the 726 00:33:04,000 --> 00:33:06,600 Speaker 1: iPhone sixteen E that just has one camera on it, 727 00:33:06,640 --> 00:33:08,880 Speaker 1: so this you do get the ultra wide. It also 728 00:33:08,920 --> 00:33:12,280 Speaker 1: has the best battery life ever for a pixel. They're 729 00:33:12,280 --> 00:33:15,360 Speaker 1: saying over thirty hours, which you know, I never really 730 00:33:15,440 --> 00:33:17,680 Speaker 1: believe that number unless you're not using your phone at all, 731 00:33:17,720 --> 00:33:20,680 Speaker 1: but you know your your mileage may vary. It also 732 00:33:20,760 --> 00:33:23,240 Speaker 1: has the AI features built in, so Google of course 733 00:33:23,280 --> 00:33:27,160 Speaker 1: has Gemini with all their Circle to Search, the editor features, 734 00:33:27,240 --> 00:33:29,080 Speaker 1: the call assist features, so it's got a lot of 735 00:33:29,160 --> 00:33:33,400 Speaker 1: nice AI built in, plus seven years of software and 736 00:33:33,440 --> 00:33:36,040 Speaker 1: security updates, so that is the standard pretty much for 737 00:33:36,080 --> 00:33:39,960 Speaker 1: a lot of these Android devices from Google and also Samsung. 738 00:33:40,000 --> 00:33:43,000 Speaker 1: They're offering seven years of updates, So seven years on 739 00:33:43,040 --> 00:33:45,400 Speaker 1: this thing for five hundred bucks. That's like seventy two 740 00:33:45,400 --> 00:33:48,440 Speaker 1: dollars a year. It's got better water and dust resistance 741 00:33:48,480 --> 00:33:52,320 Speaker 1: than before, so IP sixty eight. And yeah, this competes 742 00:33:52,360 --> 00:33:56,120 Speaker 1: directly with the iPhone sixteen E, but it's one hundred 743 00:33:56,160 --> 00:33:58,320 Speaker 1: dollars less. The iPhone sixteen E, as you might remember, 744 00:33:58,360 --> 00:34:01,080 Speaker 1: starts at five ninety nine. This is four nine. But 745 00:34:01,160 --> 00:34:04,840 Speaker 1: here's the deal. This is Android. The iPhone is iOS 746 00:34:04,880 --> 00:34:07,320 Speaker 1: and to some people it's a non starter. They're not 747 00:34:07,400 --> 00:34:10,360 Speaker 1: getting an Android phone. They want an iPhone, and so 748 00:34:10,520 --> 00:34:12,600 Speaker 1: I get it. This is why we have choices in 749 00:34:12,640 --> 00:34:15,399 Speaker 1: our lives. This is why these are probably the two 750 00:34:15,440 --> 00:34:17,959 Speaker 1: phones I'll be recommending the most over the next year, 751 00:34:18,280 --> 00:34:21,399 Speaker 1: because they give you a lot at a great value. Yeah, 752 00:34:21,400 --> 00:34:23,480 Speaker 1: there's always gonna be the people that want the latest, greatest, 753 00:34:23,560 --> 00:34:26,640 Speaker 1: best camera, they're a photographer, whatever, But the Pixel nine 754 00:34:26,640 --> 00:34:27,960 Speaker 1: to A is going to have a lot of these 755 00:34:27,960 --> 00:34:31,479 Speaker 1: great features. Also, it has a better screen a better 756 00:34:31,520 --> 00:34:34,799 Speaker 1: refresh rate than the iPhone as well. So the only 757 00:34:34,840 --> 00:34:38,040 Speaker 1: weird thing about the Pixel is that a I wasn't 758 00:34:38,080 --> 00:34:40,319 Speaker 1: included in the briefing, which I don't know why they 759 00:34:40,320 --> 00:34:42,520 Speaker 1: didn't send me one before like they did a lot 760 00:34:42,560 --> 00:34:43,200 Speaker 1: of other people. 761 00:34:43,560 --> 00:34:45,400 Speaker 3: I said, hey, Google, do you forget about me? What 762 00:34:45,480 --> 00:34:45,960 Speaker 3: happened here? 763 00:34:46,600 --> 00:34:48,520 Speaker 1: So I will be getting one when it launches, But 764 00:34:48,560 --> 00:34:50,520 Speaker 1: they did delay the launch a little bit. It's supposed 765 00:34:50,520 --> 00:34:52,880 Speaker 1: to be on pre order in March. Now they're delaying 766 00:34:52,880 --> 00:34:56,040 Speaker 1: it until April because there's apparently some quality issue on 767 00:34:56,080 --> 00:34:59,960 Speaker 1: a component, so Google's investigating that. So again, the Pick 768 00:35:00,760 --> 00:35:04,359 Speaker 1: will ship sometime in April, not available for pre order 769 00:35:04,480 --> 00:35:06,960 Speaker 1: just yet. But you know these are for people that 770 00:35:07,120 --> 00:35:09,319 Speaker 1: just want a phone, right, They want a nice phone 771 00:35:09,360 --> 00:35:11,719 Speaker 1: that just does everything. It's got all the modern features. 772 00:35:12,080 --> 00:35:14,560 Speaker 1: And now you've got two great choices, the Pixel nine 773 00:35:14,600 --> 00:35:18,719 Speaker 1: A and the iPhone sixteen E. Both well I haven't 774 00:35:18,760 --> 00:35:21,880 Speaker 1: tested the Pixel nine A, but typically Pixels, you know, 775 00:35:21,920 --> 00:35:23,640 Speaker 1: I've got a soft spot in my heart for them. 776 00:35:23,680 --> 00:35:25,399 Speaker 3: I really do like them, all right. 777 00:35:25,400 --> 00:35:27,799 Speaker 1: Eight and eight rich one O one eight eight eight 778 00:35:27,960 --> 00:35:31,000 Speaker 1: seven four to two four one zero one. Coming up, 779 00:35:31,000 --> 00:35:32,960 Speaker 1: we'll take more of your calls. Plus I'll tell you 780 00:35:33,000 --> 00:35:37,040 Speaker 1: about this click fix scam that tricks you into installing 781 00:35:37,160 --> 00:35:38,440 Speaker 1: malware on your PC. 782 00:35:39,080 --> 00:35:41,160 Speaker 3: You are listening to rich on Tech. 783 00:35:42,040 --> 00:35:44,360 Speaker 1: Welcome back to rich on Tech, rich Tomuro here for 784 00:35:44,400 --> 00:35:49,480 Speaker 1: another hour hanging out with you, talking technology. Now when 785 00:35:49,480 --> 00:35:52,040 Speaker 1: I say another hour, I mean we have two hours left, 786 00:35:52,080 --> 00:35:54,520 Speaker 1: but this is a new hour, so welcome back to 787 00:35:54,560 --> 00:35:56,799 Speaker 1: the show. Eight eight eight rich one O one eight 788 00:35:56,880 --> 00:35:59,920 Speaker 1: eight eight seven four to two four one zero one. 789 00:36:00,360 --> 00:36:04,360 Speaker 1: I'm the tech reporter at KTLA Channel five in Los Angeles, 790 00:36:05,040 --> 00:36:10,600 Speaker 1: talking technology with you. Gadgets, apps, tips, tricks, reviews, all 791 00:36:10,680 --> 00:36:14,440 Speaker 1: kinds of stuff. Scams coming up this hour got a 792 00:36:14,520 --> 00:36:19,399 Speaker 1: unique guest, Marc Anthony Arena calls himself the computer Exorcist. 793 00:36:20,280 --> 00:36:22,279 Speaker 1: Kind of has a different take on things when it 794 00:36:22,280 --> 00:36:26,560 Speaker 1: comes to technology, so he will share his unique sense 795 00:36:26,600 --> 00:36:28,160 Speaker 1: of point of view. 796 00:36:28,160 --> 00:36:29,600 Speaker 3: I guess you could you could call it. 797 00:36:29,719 --> 00:36:34,480 Speaker 1: And later on we've got Brent Brenton Brent Franson, founder 798 00:36:34,520 --> 00:36:37,600 Speaker 1: of the death clock app. He's going to talk about 799 00:36:37,600 --> 00:36:41,680 Speaker 1: why they created that to us scare you into getting healthy. 800 00:36:41,719 --> 00:36:45,120 Speaker 1: I guess to live Longer eight ed eight rich one 801 00:36:45,160 --> 00:36:47,640 Speaker 1: on one eight eight eight seven four to two four 802 00:36:47,719 --> 00:36:50,319 Speaker 1: one zero. On the website for the show is rich 803 00:36:50,520 --> 00:36:53,240 Speaker 1: on tech dot TV. There he can send me an email. 804 00:36:53,880 --> 00:36:55,399 Speaker 1: Let me tell you about this before we get back 805 00:36:55,400 --> 00:37:00,319 Speaker 1: to the phones. Here a new click fix scam trick 806 00:37:00,400 --> 00:37:04,680 Speaker 1: you into installing malware on your computer. Here's how it works. 807 00:37:05,800 --> 00:37:07,839 Speaker 1: You're on your computer, you're surfing, you know, you see 808 00:37:07,840 --> 00:37:10,080 Speaker 1: those capture things that says, hey, are you a human? 809 00:37:10,200 --> 00:37:14,160 Speaker 1: Verify it? But it's a trick. It tricks you into 810 00:37:14,239 --> 00:37:17,040 Speaker 1: running a harmful command on your computer. So it asks 811 00:37:17,080 --> 00:37:21,000 Speaker 1: you to press Windows plus R, then control V, then 812 00:37:21,239 --> 00:37:25,960 Speaker 1: enter and this sequence will run malicious code that's hidden 813 00:37:26,040 --> 00:37:27,000 Speaker 1: on your clipboard. 814 00:37:27,600 --> 00:37:28,759 Speaker 3: Do not do it. 815 00:37:28,760 --> 00:37:32,600 Speaker 1: It might install passwords, stealing malware, onto your computer right now. 816 00:37:32,600 --> 00:37:36,600 Speaker 1: This is really targeting hospitality and healthcare workers using phishing emails, 817 00:37:37,080 --> 00:37:41,560 Speaker 1: even disguised as hotel booking emails or chrome error pages. 818 00:37:42,000 --> 00:37:45,279 Speaker 1: Be careful, so there might even be some of these 819 00:37:45,280 --> 00:37:50,000 Speaker 1: clickfix attacks on legitimate looking websites. So the bottom line is, 820 00:37:50,680 --> 00:37:53,120 Speaker 1: if you see one of these capshaws that asks you 821 00:37:53,160 --> 00:37:55,560 Speaker 1: to verify that you're human, but it asks you to 822 00:37:56,040 --> 00:37:59,759 Speaker 1: follow some key press instructions, do not do it. 823 00:38:00,680 --> 00:38:01,400 Speaker 3: Do not do that. 824 00:38:02,040 --> 00:38:04,160 Speaker 1: And if you're an organization and you run a bunch 825 00:38:04,200 --> 00:38:07,440 Speaker 1: of computers at your work, you can disable the Windows 826 00:38:07,440 --> 00:38:11,040 Speaker 1: plus R run command via the group policy. So if you're, 827 00:38:11,160 --> 00:38:13,440 Speaker 1: you know, trying to keep people, trying to save people 828 00:38:13,440 --> 00:38:15,480 Speaker 1: from themselves, that's what you gotta do. 829 00:38:16,560 --> 00:38:18,080 Speaker 3: Let's go to Dana. 830 00:38:18,880 --> 00:38:22,759 Speaker 1: And Tribute Tribute Tribuco Canyon, California. 831 00:38:22,920 --> 00:38:26,280 Speaker 3: Dana, you're on with Wretch Hi Rich. Enjoy your show. 832 00:38:26,440 --> 00:38:27,480 Speaker 3: Thank you. What's up? 833 00:38:28,280 --> 00:38:32,759 Speaker 6: So it's kind of a convoluted question, hopefully not. But 834 00:38:33,560 --> 00:38:37,799 Speaker 6: I have a HomePod, an older one, the kind of 835 00:38:37,800 --> 00:38:42,280 Speaker 6: the barrel size that for years, really I'd just say 836 00:38:42,640 --> 00:38:46,239 Speaker 6: to tell Siri play Kfi six forty and I'd listen 837 00:38:46,320 --> 00:38:51,680 Speaker 6: to your show or whatever, And just in the last 838 00:38:51,719 --> 00:38:56,000 Speaker 6: couple of weeks, I'll give it that command, It'll play 839 00:38:56,040 --> 00:39:00,960 Speaker 6: the commercials and then go silent. Oh it and it 840 00:39:00,960 --> 00:39:04,759 Speaker 6: does the same thing on my iPhone. It'll play the 841 00:39:04,760 --> 00:39:10,120 Speaker 6: commercials and then it goes silent, never puts the show on. 842 00:39:11,840 --> 00:39:14,600 Speaker 6: But if I give that same command to I also 843 00:39:14,719 --> 00:39:19,040 Speaker 6: have an Amazon show. I give that command to Amazon, 844 00:39:19,200 --> 00:39:21,880 Speaker 6: it plays the commercials and plays the show. So just 845 00:39:21,920 --> 00:39:27,320 Speaker 6: in the last few weeks, okay, if I on iHeartRadio 846 00:39:27,480 --> 00:39:32,360 Speaker 6: just won't play on the pod or my iPhone. 847 00:39:33,040 --> 00:39:34,560 Speaker 3: And how are you calling up the station? 848 00:39:36,840 --> 00:39:40,919 Speaker 6: Well, historically I'd just say, you know, hey, Siri, play 849 00:39:41,000 --> 00:39:43,720 Speaker 6: KFI six forty and I would play it on the pod. 850 00:39:44,080 --> 00:39:46,960 Speaker 1: Yeah, what if you add, like, now, what about other 851 00:39:47,000 --> 00:39:49,279 Speaker 1: stations from other companies? You know, because you can you 852 00:39:49,320 --> 00:39:53,239 Speaker 1: can ask for a wide variety of stations, you know. 853 00:39:53,320 --> 00:39:57,000 Speaker 6: I haven't. Well, I actually tried just some random country 854 00:39:57,120 --> 00:40:00,120 Speaker 6: music station on the iPhone today and it played it 855 00:40:00,440 --> 00:40:03,640 Speaker 6: did okay, And if I bring up the I Heart 856 00:40:03,840 --> 00:40:08,960 Speaker 6: app on my iPhone, I can play six forty k 857 00:40:09,080 --> 00:40:11,880 Speaker 6: if I on the phone and it'll also broadcast to 858 00:40:11,960 --> 00:40:12,520 Speaker 6: the home. 859 00:40:12,320 --> 00:40:14,680 Speaker 1: Pod, right right, I mean, that's that's a given. Though, 860 00:40:14,760 --> 00:40:16,640 Speaker 1: like because it you know, you're going through the app, 861 00:40:17,040 --> 00:40:21,200 Speaker 1: but the functionality that's built in you're saying is not working. 862 00:40:22,200 --> 00:40:23,960 Speaker 1: You know, I've got a couple of reports of people 863 00:40:24,000 --> 00:40:26,640 Speaker 1: saying that these things work, sometimes they don't work. Sometimes, 864 00:40:26,680 --> 00:40:29,520 Speaker 1: not just limited to the HomePod. Sometimes it could be 865 00:40:29,600 --> 00:40:32,120 Speaker 1: the you know, the Amazons or the Googles out there 866 00:40:33,000 --> 00:40:36,120 Speaker 1: with the home Pod specifically. Have you tried restarting it 867 00:40:36,160 --> 00:40:39,480 Speaker 1: and tried any sort of software updates. 868 00:40:40,239 --> 00:40:42,960 Speaker 6: It's fully updated and I've restarted it a. 869 00:40:42,920 --> 00:40:43,680 Speaker 3: Couple of times. 870 00:40:43,840 --> 00:40:46,120 Speaker 1: Okay, all right, So the only thing, the only other 871 00:40:46,160 --> 00:40:47,680 Speaker 1: thing I can think of. I can think of two things. 872 00:40:47,680 --> 00:40:50,319 Speaker 1: First off, you might try to put at the end 873 00:40:50,560 --> 00:40:54,279 Speaker 1: of the play the radio station, like on iHeartRadio and 874 00:40:54,320 --> 00:40:55,560 Speaker 1: see if that helps. 875 00:40:55,600 --> 00:40:56,200 Speaker 3: Have you tried that? 876 00:40:58,239 --> 00:41:01,680 Speaker 6: Play it you mean via that I I'm sorry to 877 00:41:01,719 --> 00:41:03,759 Speaker 6: say that again, Like you would say something like play 878 00:41:03,840 --> 00:41:07,480 Speaker 6: KF I am six forty on iHeartRadio and see if 879 00:41:07,480 --> 00:41:08,080 Speaker 6: that helps. 880 00:41:08,400 --> 00:41:10,680 Speaker 1: And now it sounds like it's working because it's getting 881 00:41:11,120 --> 00:41:13,360 Speaker 1: the commercials. So it's like getting at the beginning of 882 00:41:13,400 --> 00:41:15,400 Speaker 1: the stream. It's just not getting the stream itself. 883 00:41:15,880 --> 00:41:18,319 Speaker 6: So right, and at the beginning of the stream, it 884 00:41:18,440 --> 00:41:24,080 Speaker 6: says KFI six forty I provided by iHeartRadio. It's it's 885 00:41:24,280 --> 00:41:27,360 Speaker 6: it's the intro and the commercials all sound as it 886 00:41:27,520 --> 00:41:28,840 Speaker 6: sounded for years. 887 00:41:28,880 --> 00:41:31,600 Speaker 3: Really, Yeah, And when. 888 00:41:31,480 --> 00:41:35,160 Speaker 6: I did a search, I saw issues about commercials playing 889 00:41:35,200 --> 00:41:36,239 Speaker 6: and not and not. 890 00:41:36,760 --> 00:41:40,279 Speaker 1: Yeah, but searches will always you know, the problem with 891 00:41:40,320 --> 00:41:42,840 Speaker 1: all the stuff online is that it doesn't matter because 892 00:41:43,040 --> 00:41:45,080 Speaker 1: there's someone out there that has the same problem. They 893 00:41:45,080 --> 00:41:47,480 Speaker 1: put it online and now everyone gets that search result, 894 00:41:47,480 --> 00:41:48,920 Speaker 1: so it doesn't really help you, you know, and they 895 00:41:48,920 --> 00:41:51,319 Speaker 1: give you all these like things to do that don't 896 00:41:51,360 --> 00:41:54,319 Speaker 1: really you know, you go around in circles, so you know, 897 00:41:54,680 --> 00:41:56,640 Speaker 1: I think the bottom line is I've got one of 898 00:41:56,680 --> 00:41:59,360 Speaker 1: these at home. I will test it and see what happens. 899 00:41:59,760 --> 00:42:01,880 Speaker 1: But I I will tell you that these things sometimes, 900 00:42:01,920 --> 00:42:04,560 Speaker 1: you know, go through on the back end. The station's 901 00:42:04,640 --> 00:42:07,279 Speaker 1: upgrade something or they change something, and there's a lot 902 00:42:07,320 --> 00:42:10,160 Speaker 1: of functionality that depends on it. So maybe there's just 903 00:42:10,200 --> 00:42:12,200 Speaker 1: something that's changed in the past couple weeks. I will 904 00:42:12,280 --> 00:42:14,680 Speaker 1: check it out. I do know that I discovered on 905 00:42:14,840 --> 00:42:18,400 Speaker 1: the Apple Music app that you can search for pretty 906 00:42:18,440 --> 00:42:21,840 Speaker 1: much any radio station and play it through the Apple 907 00:42:21,920 --> 00:42:24,359 Speaker 1: Music app, which I thought was pretty interesting. So if 908 00:42:24,360 --> 00:42:28,480 Speaker 1: you search like KFI. It's on there, you know. Let's 909 00:42:28,520 --> 00:42:30,160 Speaker 1: just check as you one hundred New York. Yes, the 910 00:42:30,239 --> 00:42:33,640 Speaker 1: one hundreds on there in different stations that are you 911 00:42:33,640 --> 00:42:35,719 Speaker 1: know not let's see. Yeah, it doesn't even have to 912 00:42:35,760 --> 00:42:38,560 Speaker 1: be an iHeart station. I'm looking at Audacity that's on there. 913 00:42:38,920 --> 00:42:41,600 Speaker 1: So that's another little trick as you can call these 914 00:42:41,680 --> 00:42:44,880 Speaker 1: up through the the Apple Music app as well. But 915 00:42:45,080 --> 00:42:47,920 Speaker 1: it's it's Dana. I'm not sure what's going on there. 916 00:42:48,000 --> 00:42:51,280 Speaker 1: I would say, uh, unplug the speaker, leave it unplugged 917 00:42:51,280 --> 00:42:52,719 Speaker 1: for a little bit. It could be something going on 918 00:42:52,760 --> 00:42:54,239 Speaker 1: with your network, if you have some sort of ad 919 00:42:54,280 --> 00:42:57,200 Speaker 1: blocker running, that could be messing with it. But it 920 00:42:57,239 --> 00:42:59,759 Speaker 1: sounds like you haven't really changed anything. So that's the 921 00:42:59,800 --> 00:43:02,560 Speaker 1: true part is nothing on your end has changed. But 922 00:43:02,680 --> 00:43:06,160 Speaker 1: now it seems like something definitely changed there, and that 923 00:43:06,280 --> 00:43:08,600 Speaker 1: is frustrating for sure. I would say in the meantime, 924 00:43:08,600 --> 00:43:09,960 Speaker 1: if you can't get it to work, you can, just 925 00:43:10,000 --> 00:43:12,200 Speaker 1: like you said, airplay it through your phone. It's a 926 00:43:12,239 --> 00:43:15,560 Speaker 1: pretty seamless process on the iPhone to the home pod. 927 00:43:16,320 --> 00:43:19,240 Speaker 1: Hopefully we figure this out. I'll keep you updated next week. 928 00:43:19,640 --> 00:43:20,279 Speaker 3: Thanks for the call. 929 00:43:20,360 --> 00:43:22,839 Speaker 1: Eighty to eight Rich one o one eight eight eight 930 00:43:23,360 --> 00:43:27,440 Speaker 1: seven four to two four one zero one, Zachary, I've 931 00:43:27,480 --> 00:43:28,280 Speaker 1: just got two minutes. 932 00:43:28,320 --> 00:43:29,560 Speaker 3: So what happened with you? 933 00:43:29,560 --> 00:43:32,880 Speaker 1: You got you got scammed as well? 934 00:43:33,239 --> 00:43:37,719 Speaker 12: Yes, sir, thank you for dicking my call. So on 935 00:43:37,840 --> 00:43:40,920 Speaker 12: cash app, I had about a month and a half ago, 936 00:43:41,120 --> 00:43:44,480 Speaker 12: I had some fraud going on. About five one hundred 937 00:43:44,480 --> 00:43:46,759 Speaker 12: and eighty dollars were taken out of my account on 938 00:43:46,880 --> 00:43:50,120 Speaker 12: three different charges. I was able to get one retracted 939 00:43:51,680 --> 00:43:56,800 Speaker 12: for Amazon and then the other like two hundred and 940 00:43:56,880 --> 00:44:00,959 Speaker 12: forty dollars from Walmart. We're rejected it from cash app, 941 00:44:01,719 --> 00:44:05,640 Speaker 12: and I just wanted to know I had requested a 942 00:44:05,680 --> 00:44:08,600 Speaker 12: new card. I got a new card about two and 943 00:44:08,640 --> 00:44:11,120 Speaker 12: a half weeks ago, and then I'm still having like 944 00:44:11,160 --> 00:44:14,239 Speaker 12: a lot of fraud attempted on my card. I keep 945 00:44:14,239 --> 00:44:18,399 Speaker 12: that walked all the time. So should I leave a 946 00:44:18,400 --> 00:44:21,839 Speaker 12: cash app at this point because maybe they're just not a. 947 00:44:22,160 --> 00:44:24,560 Speaker 1: I would if they're not protecting your account. I mean, 948 00:44:25,280 --> 00:44:28,520 Speaker 1: that's insane to have fraud on a brand new card 949 00:44:28,600 --> 00:44:31,160 Speaker 1: like that unless someone has access to your account. Have 950 00:44:31,280 --> 00:44:34,600 Speaker 1: you have you gone in and cleared out your old 951 00:44:34,640 --> 00:44:36,680 Speaker 1: devices that have access to your cash app. 952 00:44:38,160 --> 00:44:43,080 Speaker 12: I do have a Razor motorole Eraser. So I'm not 953 00:44:43,120 --> 00:44:45,600 Speaker 12: sure if I should, you know, update to an iPhone? 954 00:44:45,960 --> 00:44:47,000 Speaker 9: Would that be more secure? 955 00:44:47,080 --> 00:44:47,200 Speaker 4: Well? 956 00:44:47,200 --> 00:44:48,600 Speaker 1: How are you using this if you don't have a 957 00:44:48,760 --> 00:44:51,040 Speaker 1: if you don't have a smartphone, how'd you set this up? 958 00:44:52,640 --> 00:44:54,200 Speaker 12: I set it up through my. 959 00:44:55,520 --> 00:44:56,400 Speaker 3: Motorole Eraser. 960 00:44:56,480 --> 00:44:58,320 Speaker 12: I have T Mobile as my service. 961 00:44:58,480 --> 00:45:01,759 Speaker 1: But that doesn't When you say cash app, you mean 962 00:45:01,920 --> 00:45:04,719 Speaker 1: cash like the what do you mean by cash app? 963 00:45:05,520 --> 00:45:06,280 Speaker 9: Cash app? 964 00:45:06,440 --> 00:45:07,120 Speaker 2: It's an app. 965 00:45:07,640 --> 00:45:08,720 Speaker 4: It's an app that. 966 00:45:09,160 --> 00:45:12,560 Speaker 12: Is supported by Wells Fargo is from what I understand 967 00:45:12,560 --> 00:45:12,960 Speaker 12: about it. 968 00:45:13,000 --> 00:45:15,040 Speaker 1: Okay, So are you as you're you're saying you have 969 00:45:15,040 --> 00:45:17,480 Speaker 1: a motorol erasor you mean like the one that downloads 970 00:45:17,480 --> 00:45:18,440 Speaker 1: apps like an Android? 971 00:45:19,520 --> 00:45:19,719 Speaker 4: Yeah? 972 00:45:19,880 --> 00:45:22,640 Speaker 1: Okay, god god, okay, I was I was confused. I 973 00:45:22,719 --> 00:45:24,839 Speaker 1: was thinking like old school motor Erazor. I was like, wait, 974 00:45:24,840 --> 00:45:25,279 Speaker 1: how's that one? 975 00:45:25,320 --> 00:45:25,720 Speaker 4: Okay? 976 00:45:25,800 --> 00:45:27,319 Speaker 3: Okay. I would go in number one. 977 00:45:27,360 --> 00:45:30,640 Speaker 1: I would go into your security and privacy and look 978 00:45:30,680 --> 00:45:33,840 Speaker 1: at your settings there for me, I just logged in 979 00:45:33,880 --> 00:45:36,440 Speaker 1: and says your device is forty six. So I've got 980 00:45:36,440 --> 00:45:38,799 Speaker 1: to go in and clear out my old all my 981 00:45:38,880 --> 00:45:41,239 Speaker 1: old devices that I'm logged into the cash app on. 982 00:45:41,280 --> 00:45:43,040 Speaker 1: You may be you know if they got access to 983 00:45:43,080 --> 00:45:45,080 Speaker 1: your account at a at a root level, they may 984 00:45:45,120 --> 00:45:48,120 Speaker 1: have somehow installed it on one of their phones and 985 00:45:48,120 --> 00:45:51,439 Speaker 1: that's how they're getting access. I would also make sure 986 00:45:51,480 --> 00:45:56,319 Speaker 1: that you have the highest level of authentication turned on 987 00:45:56,360 --> 00:45:59,719 Speaker 1: as well, so two factor authentication if it supports that. 988 00:46:00,520 --> 00:46:02,800 Speaker 1: But the best you could do is, if this keeps happening, 989 00:46:02,840 --> 00:46:05,560 Speaker 1: they keep compromising your card number, you got to get 990 00:46:05,560 --> 00:46:07,560 Speaker 1: you got to switch to something else. That's that's really 991 00:46:07,880 --> 00:46:10,439 Speaker 1: not supposed to happen. I've had cash app forever. I've 992 00:46:10,480 --> 00:46:12,960 Speaker 1: never had a problem. I don't use my card regularly, 993 00:46:13,040 --> 00:46:14,800 Speaker 1: but I've had a card with them for a long time. 994 00:46:16,040 --> 00:46:16,799 Speaker 9: I've had one with. 995 00:46:16,760 --> 00:46:18,279 Speaker 12: Them too, for like a year and a half and 996 00:46:18,280 --> 00:46:20,480 Speaker 12: then this just all started happening like a month and 997 00:46:20,480 --> 00:46:23,319 Speaker 12: a half ago. So I just wanted to get your 998 00:46:23,360 --> 00:46:26,040 Speaker 12: exercise on it. So I'm gonna definitely take your advice 999 00:46:26,080 --> 00:46:29,080 Speaker 12: on that. And you know, I appreciate you taking my call. 1000 00:46:29,160 --> 00:46:31,000 Speaker 3: Yeah, thanks a lot, Zachary, appreciate it. 1001 00:46:31,080 --> 00:46:35,000 Speaker 1: I would also set up a new pin for sure, 1002 00:46:35,840 --> 00:46:39,400 Speaker 1: and uh yeah, be careful. And this is why you know, 1003 00:46:40,000 --> 00:46:42,760 Speaker 1: this is why you shouldn't use your your primary checking 1004 00:46:42,800 --> 00:46:44,759 Speaker 1: account linked to these things. If you're going to use 1005 00:46:44,760 --> 00:46:46,600 Speaker 1: like a cash card like this, maybe set up a 1006 00:46:46,600 --> 00:46:49,320 Speaker 1: secondary account that you only use for this kind of 1007 00:46:49,320 --> 00:46:51,560 Speaker 1: stuff on your bank instead of your primary account your 1008 00:46:51,640 --> 00:46:54,200 Speaker 1: day to day spending. Eighty eight Rich one O one 1009 00:46:54,320 --> 00:46:58,000 Speaker 1: eight eight eight seven four to two four one zero one. 1010 00:46:58,640 --> 00:47:01,279 Speaker 1: Welcome back to rich on Tech Rich DeMuro here hanging 1011 00:47:01,280 --> 00:47:05,440 Speaker 1: out with you, talking technology at triple eight Rich one 1012 00:47:05,480 --> 00:47:08,560 Speaker 1: O one eight eight eight seven four to two four 1013 00:47:08,680 --> 00:47:12,399 Speaker 1: one zero one. Phone lines are open, Give me a call, 1014 00:47:12,560 --> 00:47:15,960 Speaker 1: or go to the website rich on tech dot TV. 1015 00:47:16,840 --> 00:47:19,360 Speaker 1: There you can get notes for everything we mentioned on 1016 00:47:19,400 --> 00:47:23,440 Speaker 1: the show. This is episode one fourteen. All right, let's 1017 00:47:23,440 --> 00:47:28,600 Speaker 1: go to uh Dino in Michigan. Dino your own with Rich. 1018 00:47:28,960 --> 00:47:30,839 Speaker 13: Hi, Rich, thanks for taking my call. 1019 00:47:31,239 --> 00:47:32,200 Speaker 3: Yeah, what's going on? 1020 00:47:32,920 --> 00:47:33,040 Speaker 2: So? 1021 00:47:33,440 --> 00:47:37,200 Speaker 4: I email large groups of people. 1022 00:47:38,680 --> 00:47:42,200 Speaker 13: And it's like fifty to sixty And the way I've 1023 00:47:42,239 --> 00:47:46,320 Speaker 13: done it the last ten eight to ten years is 1024 00:47:46,560 --> 00:47:48,640 Speaker 13: I put it in my notes and then I just 1025 00:47:48,719 --> 00:47:52,719 Speaker 13: copy paste all those emails in well, the last two 1026 00:47:52,840 --> 00:47:55,960 Speaker 13: or three updates. I'm not sure exactly when it happened. 1027 00:47:56,000 --> 00:48:00,400 Speaker 13: On the software on an Apple on the iPhone. Uh 1028 00:48:01,080 --> 00:48:04,840 Speaker 13: it it will not take the emails. 1029 00:48:05,600 --> 00:48:07,320 Speaker 3: It won't let you in the mail app. 1030 00:48:07,920 --> 00:48:11,840 Speaker 13: Yeah, it will, it will not let me mail that 1031 00:48:12,000 --> 00:48:13,840 Speaker 13: copy and paste oh. 1032 00:48:13,760 --> 00:48:17,600 Speaker 1: Of just all the different email addresses. Yeah yeah, interesting, 1033 00:48:17,640 --> 00:48:20,080 Speaker 1: Well they did update the mail app on the iPhone, 1034 00:48:20,480 --> 00:48:23,359 Speaker 1: so that might be it. And did it happen Did 1035 00:48:23,400 --> 00:48:25,080 Speaker 1: it happen when there was like the remodel of the 1036 00:48:25,120 --> 00:48:25,600 Speaker 1: app or what? 1037 00:48:27,160 --> 00:48:27,560 Speaker 4: Yahoo? 1038 00:48:27,920 --> 00:48:28,840 Speaker 3: Oh use yahoo? 1039 00:48:29,200 --> 00:48:29,399 Speaker 4: Yeah? 1040 00:48:29,480 --> 00:48:33,880 Speaker 3: Oh they changed their app too? Did it happen with that? 1041 00:48:35,360 --> 00:48:37,200 Speaker 2: I really I can't target it. 1042 00:48:37,239 --> 00:48:39,560 Speaker 13: I can't pick I can't pick the date when it 1043 00:48:39,640 --> 00:48:43,839 Speaker 13: happened as far as which iOS you know, level it 1044 00:48:43,920 --> 00:48:47,600 Speaker 13: was on, and it was it was quite a way ago, it. 1045 00:48:47,520 --> 00:48:48,040 Speaker 3: Was, Okay. 1046 00:48:49,200 --> 00:48:51,960 Speaker 1: I think the the way to get around this is 1047 00:48:52,000 --> 00:48:53,560 Speaker 1: to set up a list. 1048 00:48:53,800 --> 00:48:55,840 Speaker 3: Have you done that? Okay? 1049 00:48:55,920 --> 00:48:57,239 Speaker 1: So I think that's the way to do it because 1050 00:48:57,239 --> 00:48:59,879 Speaker 1: that's what I do. An outlook, I've got a group 1051 00:48:59,920 --> 00:49:02,439 Speaker 1: of people that I email. I've I've got two things. 1052 00:49:02,440 --> 00:49:04,040 Speaker 1: So first off, I know what you're talking about because 1053 00:49:04,040 --> 00:49:05,719 Speaker 1: I've got a group of people. I've got two ways 1054 00:49:05,719 --> 00:49:07,880 Speaker 1: that I email a group of people. So the first 1055 00:49:08,080 --> 00:49:09,719 Speaker 1: is I've got a whole group of people that I 1056 00:49:09,880 --> 00:49:13,320 Speaker 1: just copy and paste their email into Gmail. It figures 1057 00:49:13,360 --> 00:49:15,680 Speaker 1: out the email addresses, you know, it kind of parses 1058 00:49:15,719 --> 00:49:18,040 Speaker 1: them out and puts it in there. And that's fine 1059 00:49:18,640 --> 00:49:21,120 Speaker 1: if that's not working in Yahoo like it used to, 1060 00:49:21,200 --> 00:49:22,880 Speaker 1: because you know, they change the app and they just 1061 00:49:22,920 --> 00:49:25,960 Speaker 1: may not support that anymore. I don't use Yahoo Mail, 1062 00:49:26,000 --> 00:49:28,040 Speaker 1: so I can't really tell you because I haven't tried that. 1063 00:49:28,760 --> 00:49:31,799 Speaker 1: But typically if it doesn't work, the best second way 1064 00:49:31,880 --> 00:49:34,560 Speaker 1: is to just create a list. And so go into 1065 00:49:34,640 --> 00:49:38,799 Speaker 1: your your Yahoo Mail and then you got to click 1066 00:49:38,800 --> 00:49:43,520 Speaker 1: your contacts and there's a lists tab and it says plus. 1067 00:49:43,640 --> 00:49:47,279 Speaker 1: You click that plus button create list, and you just 1068 00:49:47,400 --> 00:49:50,360 Speaker 1: add your contacts, name the list, add your contacts, and 1069 00:49:50,400 --> 00:49:53,040 Speaker 1: press save, and then you should be able to use 1070 00:49:53,120 --> 00:49:56,840 Speaker 1: that list to send out the email once you you know, 1071 00:49:56,880 --> 00:49:59,120 Speaker 1: once you have that list, you can just send an 1072 00:49:59,160 --> 00:50:02,960 Speaker 1: email to that list of people. So that is probably 1073 00:50:02,960 --> 00:50:05,000 Speaker 1: the best way to do it, and then you can, 1074 00:50:05,200 --> 00:50:09,640 Speaker 1: you know, make a group email out of that. Looking here, yeah, 1075 00:50:09,680 --> 00:50:11,960 Speaker 1: the old way, yeah, I think that's going to be 1076 00:50:12,000 --> 00:50:13,719 Speaker 1: the best way to do it, you know, is just 1077 00:50:13,880 --> 00:50:16,640 Speaker 1: create a list in your contacts and I would you know, 1078 00:50:17,280 --> 00:50:18,799 Speaker 1: that's probably going to be easy and you can keep 1079 00:50:18,800 --> 00:50:20,800 Speaker 1: people updated on the list and all that good stuff, 1080 00:50:20,800 --> 00:50:23,200 Speaker 1: and just compose an email to that list of people. 1081 00:50:24,200 --> 00:50:27,000 Speaker 1: But I would continue to check every so often, you know, 1082 00:50:27,040 --> 00:50:29,400 Speaker 1: every time you you know, get an app update on 1083 00:50:29,440 --> 00:50:32,200 Speaker 1: the iPhone or whatever you're using, whatever platform you're using 1084 00:50:32,200 --> 00:50:35,040 Speaker 1: with Yahoo, Mel, just check and see if you can 1085 00:50:35,040 --> 00:50:38,359 Speaker 1: copy and paste the email addresses in. Sometimes when things 1086 00:50:38,400 --> 00:50:41,719 Speaker 1: are redesigned, right when an app gets a big redesign, 1087 00:50:42,080 --> 00:50:46,000 Speaker 1: they get the core functionality working first, and then as 1088 00:50:46,040 --> 00:50:48,120 Speaker 1: they do updates, just because they want to get the 1089 00:50:48,480 --> 00:50:51,480 Speaker 1: major redesign out there, they kind of add things as 1090 00:50:51,480 --> 00:50:54,319 Speaker 1: they go along, so not everything is supported all at once. 1091 00:50:55,320 --> 00:50:59,279 Speaker 1: And this is pretty apparent with the Outlook, with the 1092 00:50:59,320 --> 00:51:03,120 Speaker 1: Outlook application on computers, they've sort of been revamping that 1093 00:51:03,200 --> 00:51:05,120 Speaker 1: with a new version of Outlook, and I've noticed on 1094 00:51:05,160 --> 00:51:08,240 Speaker 1: my computer anyway, it's getting new features all the time, 1095 00:51:08,280 --> 00:51:10,839 Speaker 1: like everything was not there on day one. And we've 1096 00:51:10,840 --> 00:51:12,600 Speaker 1: talked about this before, because they let you go to 1097 00:51:12,719 --> 00:51:15,560 Speaker 1: what's called a classic Outlook. You can toggle between the 1098 00:51:15,560 --> 00:51:18,400 Speaker 1: classic Outlook and the New Outlook in the settings, and 1099 00:51:18,440 --> 00:51:21,600 Speaker 1: the reason they do that is because there's some traditional 1100 00:51:21,640 --> 00:51:25,719 Speaker 1: settings that people use, historic whatever that people needed, and 1101 00:51:25,760 --> 00:51:28,360 Speaker 1: they're no longer in the new app just yet. Eventually 1102 00:51:28,400 --> 00:51:30,560 Speaker 1: they'll make their way there, but they're not there just yet. 1103 00:51:30,600 --> 00:51:32,319 Speaker 1: But I think making a list is probably the best 1104 00:51:32,320 --> 00:51:34,360 Speaker 1: way to do it. I will link up in the 1105 00:51:34,400 --> 00:51:38,000 Speaker 1: show notes how to create and how to create a 1106 00:51:38,040 --> 00:51:41,400 Speaker 1: contact list in the new Yahoo Mail. But thanks for 1107 00:51:41,440 --> 00:51:43,839 Speaker 1: the question, do you know appreciate it? Eighty eight rich 1108 00:51:43,960 --> 00:51:46,719 Speaker 1: one oh one eight eight eight seven four to two 1109 00:51:46,920 --> 00:51:47,880 Speaker 1: four one zero one. 1110 00:51:48,719 --> 00:51:48,839 Speaker 13: Uh. 1111 00:51:49,040 --> 00:51:52,280 Speaker 1: Remember Claude this is the competitive chat GPT. 1112 00:51:52,560 --> 00:51:54,160 Speaker 3: It's an AI chatbot. 1113 00:51:54,480 --> 00:51:56,759 Speaker 1: It's the one that I used to use exclusively until 1114 00:51:56,800 --> 00:51:59,759 Speaker 1: someone convinced me to switch to chat GBT, And now 1115 00:51:59,760 --> 00:52:01,799 Speaker 1: I've been using that and now, of course, as these 1116 00:52:01,800 --> 00:52:04,360 Speaker 1: things get to know you more and more, it's tougher 1117 00:52:04,360 --> 00:52:06,720 Speaker 1: and tougher to switch away because they've kind of gotten 1118 00:52:07,520 --> 00:52:09,879 Speaker 1: what you like and what you don't like figured out. 1119 00:52:11,000 --> 00:52:14,160 Speaker 1: So with that said, one of the reasons, one of 1120 00:52:14,200 --> 00:52:16,600 Speaker 1: the big reasons I like chat GBT is because they 1121 00:52:16,640 --> 00:52:19,759 Speaker 1: got web searches, and that was now part of you know, 1122 00:52:19,800 --> 00:52:21,759 Speaker 1: it's kind of closer to what Google does. You can 1123 00:52:21,760 --> 00:52:24,480 Speaker 1: get real time web search results. Well, now Claude has that. 1124 00:52:24,920 --> 00:52:27,640 Speaker 1: So Claude AI now has web search access, letting you 1125 00:52:27,640 --> 00:52:29,840 Speaker 1: pull in real time information from the Internet so you 1126 00:52:29,840 --> 00:52:33,560 Speaker 1: can check current events, you know, do product comparisons, financial 1127 00:52:33,640 --> 00:52:37,200 Speaker 1: data research. It also provides direct citations so you can 1128 00:52:37,280 --> 00:52:40,040 Speaker 1: fact check sources, so instead of having to go through 1129 00:52:40,040 --> 00:52:43,680 Speaker 1: the search results yourself will it will show you exactly 1130 00:52:43,719 --> 00:52:47,640 Speaker 1: why it got that information. So this is available now 1131 00:52:47,760 --> 00:52:51,279 Speaker 1: for paid claud users in the US. Free users will 1132 00:52:51,280 --> 00:52:53,200 Speaker 1: get it soon. So if you want to use it, 1133 00:52:53,239 --> 00:52:55,880 Speaker 1: you can toggle on web search in your profile settings 1134 00:52:57,160 --> 00:53:00,360 Speaker 1: and then Claude will search the web when necessary, similar 1135 00:53:00,400 --> 00:53:03,319 Speaker 1: to what chat Gibt does. Anyway, Claude got some real 1136 00:53:03,360 --> 00:53:07,040 Speaker 1: time web search eight eight eight rich one on one 1137 00:53:07,120 --> 00:53:10,040 Speaker 1: eight eight eight seven four to two four one zero one. 1138 00:53:10,200 --> 00:53:12,239 Speaker 3: More rich on Tech coming your way right after this. 1139 00:53:13,360 --> 00:53:16,560 Speaker 1: Welcome back to rich on Tech. Rich DeMuro here talking 1140 00:53:16,640 --> 00:53:19,799 Speaker 1: technology with you at Triple eight rich one on one. 1141 00:53:19,840 --> 00:53:22,520 Speaker 1: That's eight eight eight seven four to two four one 1142 00:53:22,600 --> 00:53:25,080 Speaker 1: zero one. If you got a question about technology, give 1143 00:53:25,080 --> 00:53:27,000 Speaker 1: me a call. We'll get back to those phone lines 1144 00:53:27,040 --> 00:53:29,080 Speaker 1: in just a moment. If you want to link to 1145 00:53:29,120 --> 00:53:32,320 Speaker 1: something I mentioned, go to the website rich on Tech 1146 00:53:32,560 --> 00:53:36,640 Speaker 1: dot TV. Take very good show notes and anything I 1147 00:53:36,680 --> 00:53:39,759 Speaker 1: talk about is linked up right there. All right, we 1148 00:53:39,800 --> 00:53:43,600 Speaker 1: got an interesting guest to talk technology today, Mark Anthony 1149 00:53:43,600 --> 00:53:49,160 Speaker 1: Arena calls himself the computer Exorcist computer Exorcist, thecomputer Exorcist 1150 00:53:49,239 --> 00:53:53,799 Speaker 1: dot com author, podcaster and speaker Mark. I was going 1151 00:53:53,880 --> 00:53:55,440 Speaker 1: Marc Anthony. I was going through some you go by 1152 00:53:55,480 --> 00:53:59,120 Speaker 1: Mark or Marc Anthony either way, Okay, Mark, So I was, 1153 00:53:59,440 --> 00:54:01,359 Speaker 1: I was going through some of your talks. You sent 1154 00:54:01,400 --> 00:54:03,880 Speaker 1: me one of the talks you recently did, and it's 1155 00:54:03,920 --> 00:54:06,239 Speaker 1: it's a little jarring for people because you kind of 1156 00:54:06,280 --> 00:54:10,600 Speaker 1: take a very different approach to this stuff. And well, 1157 00:54:10,600 --> 00:54:12,239 Speaker 1: first off, just kind of how'd you get the name 1158 00:54:12,280 --> 00:54:13,360 Speaker 1: computer exercist? 1159 00:54:14,600 --> 00:54:16,960 Speaker 9: You know, it's a great question. This stuff just it 1160 00:54:17,080 --> 00:54:20,520 Speaker 9: acts possessed, right, All of this stuff acts possessed. It 1161 00:54:20,560 --> 00:54:22,680 Speaker 9: has a mind of its own. It does whatever it wants. 1162 00:54:23,040 --> 00:54:24,960 Speaker 9: So I thought, what an app's name, what a way 1163 00:54:25,000 --> 00:54:27,040 Speaker 9: to describe it? And people go, wow, that makes so 1164 00:54:27,120 --> 00:54:29,480 Speaker 9: much sense. My technology does whatever it wants. 1165 00:54:29,640 --> 00:54:32,239 Speaker 1: That is my favorite quote. When people tell me it 1166 00:54:32,400 --> 00:54:36,120 Speaker 1: just did this by itself. That's always like to me, 1167 00:54:36,320 --> 00:54:39,120 Speaker 1: like it seems like it does. And yes, sometimes things do, 1168 00:54:39,960 --> 00:54:41,840 Speaker 1: but there's usually a fix for things. 1169 00:54:42,160 --> 00:54:42,719 Speaker 3: Sometimes not. 1170 00:54:43,400 --> 00:54:47,480 Speaker 1: But first off, you say that viruses stopped happening in 1171 00:54:47,520 --> 00:54:51,200 Speaker 1: twenty thirteen, explain and what you think the real threats 1172 00:54:51,239 --> 00:54:53,480 Speaker 1: are to computer users today. 1173 00:54:53,600 --> 00:54:55,839 Speaker 10: I've been doing this job twelve hours a day since 1174 00:54:55,840 --> 00:54:59,319 Speaker 10: two thousand and nine, and I have not seen a 1175 00:54:59,480 --> 00:55:04,759 Speaker 10: tradition old virus in a residential setting since twenty thirteen. 1176 00:55:05,360 --> 00:55:06,799 Speaker 9: There are new threats. 1177 00:55:06,480 --> 00:55:07,440 Speaker 3: Out there, all right. 1178 00:55:07,520 --> 00:55:09,520 Speaker 10: Doesn't mean there are no threats out there. There are 1179 00:55:09,600 --> 00:55:13,359 Speaker 10: just new ones that are far beyond traditional viruses. So 1180 00:55:13,520 --> 00:55:16,880 Speaker 10: if you are paying for some antivirus product, that means 1181 00:55:16,880 --> 00:55:19,879 Speaker 10: it's a beautiful waste of seventy bucks a year down 1182 00:55:19,920 --> 00:55:23,680 Speaker 10: the toilet and it slows down your computer down to molasses. 1183 00:55:23,760 --> 00:55:26,000 Speaker 9: Sometimes slows your computer down by ninety. 1184 00:55:25,680 --> 00:55:27,759 Speaker 10: Percent, And you bring it to the store and they say, oh, 1185 00:55:27,840 --> 00:55:29,600 Speaker 10: your computer's old, it's slow. 1186 00:55:29,719 --> 00:55:30,719 Speaker 9: Put it in the garbage. 1187 00:55:31,800 --> 00:55:34,080 Speaker 1: Yeah. Well, we live in an economy where people, you know, 1188 00:55:34,239 --> 00:55:37,399 Speaker 1: a world where everything is tossable. So you don't think 1189 00:55:37,560 --> 00:55:39,719 Speaker 1: viruses are big iss You don't think people feel good 1190 00:55:39,760 --> 00:55:42,239 Speaker 1: about having that protection. Is that really what the whole 1191 00:55:42,280 --> 00:55:43,919 Speaker 1: business and industry is built upon? 1192 00:55:44,800 --> 00:55:45,400 Speaker 9: Exactly? 1193 00:55:45,560 --> 00:55:48,359 Speaker 10: It's all a false sense of security. That's what you're 1194 00:55:48,400 --> 00:55:50,880 Speaker 10: paying the money for. You're just rubbing dollar bills all 1195 00:55:50,880 --> 00:55:52,800 Speaker 10: over your computer and hoping that it helps. 1196 00:55:52,920 --> 00:55:53,080 Speaker 4: Right. 1197 00:55:53,200 --> 00:55:57,520 Speaker 10: Everything in my industry is myth rumor legend, hearsay and superstition. 1198 00:55:58,040 --> 00:56:01,120 Speaker 1: But I mean, so what to our people up against. 1199 00:56:01,160 --> 00:56:03,120 Speaker 1: I mean, we just heard a person who is scammed 1200 00:56:03,120 --> 00:56:05,320 Speaker 1: by a text message out of like thousands of dollars. 1201 00:56:05,360 --> 00:56:07,239 Speaker 1: Do you think like phishing emails like that kind of 1202 00:56:07,239 --> 00:56:09,200 Speaker 1: stuff is really where the scams are these days? 1203 00:56:09,840 --> 00:56:14,680 Speaker 9: There's four new threats. Number one is legalized malware. 1204 00:56:15,320 --> 00:56:18,040 Speaker 10: Okay, the bad guys realize something, right, Let's say, rich, 1205 00:56:18,120 --> 00:56:20,000 Speaker 10: Let's say you and I want to rob a bank. 1206 00:56:20,200 --> 00:56:21,839 Speaker 10: So we go over to the bank and we walk 1207 00:56:21,880 --> 00:56:23,600 Speaker 10: in and we say, hey, everyone, stick them up. 1208 00:56:23,640 --> 00:56:24,440 Speaker 9: We're the plumbers. 1209 00:56:25,640 --> 00:56:28,680 Speaker 10: If we don't say we're bank robbers, we say we're plumbers, 1210 00:56:28,680 --> 00:56:29,600 Speaker 10: we get away with it. 1211 00:56:29,760 --> 00:56:32,640 Speaker 9: That's exactly what's happening here. So if I'm evil. 1212 00:56:32,880 --> 00:56:35,719 Speaker 10: And we want to create some kind of malicious software, 1213 00:56:35,800 --> 00:56:38,280 Speaker 10: we get an evil secretary and an evil water cooler, 1214 00:56:38,320 --> 00:56:40,680 Speaker 10: an evil fish tank, and we create an evil company, 1215 00:56:41,200 --> 00:56:46,680 Speaker 10: and we can call it a cleaner, an optimizer, a toolbar, 1216 00:56:47,320 --> 00:56:49,719 Speaker 10: or a customer participation program. 1217 00:56:51,000 --> 00:56:53,600 Speaker 1: Interesting, so you think all those things are just ways 1218 00:56:53,640 --> 00:56:55,880 Speaker 1: of getting information off of people. 1219 00:56:56,760 --> 00:56:59,600 Speaker 9: It's fully legal, so no virus scanner can ever find it. 1220 00:57:00,040 --> 00:57:01,680 Speaker 10: In your computer to a dude and he does a 1221 00:57:01,760 --> 00:57:04,480 Speaker 10: virus scan, it means he hasn't had updated training. 1222 00:57:04,600 --> 00:57:06,160 Speaker 9: It's like if you go to the doctor and your 1223 00:57:06,160 --> 00:57:10,000 Speaker 9: doctor says, hey, rich, do you have bubonic plague? No? 1224 00:57:10,239 --> 00:57:12,520 Speaker 9: All right, well then that's really that's all I know 1225 00:57:12,600 --> 00:57:14,839 Speaker 9: how to handle. So that's all I can help you with. 1226 00:57:16,080 --> 00:57:18,680 Speaker 1: So okay, so talk about you kind of mentioned this earlier, 1227 00:57:18,680 --> 00:57:22,640 Speaker 1: but the idea of like being forced to upgrade unnecessarily, 1228 00:57:22,800 --> 00:57:25,120 Speaker 1: So how long do you think a computer should last? 1229 00:57:26,160 --> 00:57:28,560 Speaker 10: That's so that's my second new threat, right, I talk 1230 00:57:28,640 --> 00:57:31,200 Speaker 10: about the four new threats, So updates are my second 1231 00:57:31,200 --> 00:57:33,880 Speaker 10: new threat. I have coined the term update attack to 1232 00:57:33,960 --> 00:57:38,520 Speaker 10: describe what's happening. Updates come from the publisher, right, whatever 1233 00:57:38,560 --> 00:57:41,200 Speaker 10: big tech company you bought the product from. The updates 1234 00:57:41,200 --> 00:57:44,919 Speaker 10: are from the publisher, and they mean well, right, they 1235 00:57:44,920 --> 00:57:47,520 Speaker 10: claim that they're going to patch something that they forgot 1236 00:57:47,560 --> 00:57:51,280 Speaker 10: to fix when they sold it to you, so they 1237 00:57:51,800 --> 00:57:53,880 Speaker 10: let it's it's always something like you'll hear it on 1238 00:57:53,920 --> 00:57:58,000 Speaker 10: the news. Right. Smartphone users are encouraged to update because 1239 00:57:58,360 --> 00:58:00,920 Speaker 10: if you don't update, we discover that a guy in 1240 00:58:00,960 --> 00:58:03,880 Speaker 10: Siberia wearing a green shirt on a Wednesday, and it's 1241 00:58:03,880 --> 00:58:05,000 Speaker 10: eight fifteen. 1242 00:58:04,600 --> 00:58:07,240 Speaker 9: And a high tide and a new moon cold to 1243 00:58:07,240 --> 00:58:08,360 Speaker 9: get into your computer. 1244 00:58:09,000 --> 00:58:13,600 Speaker 10: So it's some astronomically unlikely situation that they're worried about. 1245 00:58:14,200 --> 00:58:15,320 Speaker 10: And what happens you. 1246 00:58:15,240 --> 00:58:16,120 Speaker 9: Apply the update? 1247 00:58:16,880 --> 00:58:20,160 Speaker 10: And there are a lot of side effects, right, what 1248 00:58:20,320 --> 00:58:21,720 Speaker 10: happens after every update? 1249 00:58:21,800 --> 00:58:22,840 Speaker 9: What do people experience? 1250 00:58:22,920 --> 00:58:26,040 Speaker 1: It's slow, it crashes, It doesn't do the same thing 1251 00:58:26,080 --> 00:58:28,880 Speaker 1: that you used to want exactly. 1252 00:58:29,320 --> 00:58:33,120 Speaker 10: It scrambles the thing like scrambled eggs. It rearranges everything, 1253 00:58:33,160 --> 00:58:33,920 Speaker 10: and I can't. 1254 00:58:33,720 --> 00:58:35,160 Speaker 9: Find I used to be able to do this, and 1255 00:58:35,160 --> 00:58:35,960 Speaker 9: I don't know what happened. 1256 00:58:35,960 --> 00:58:41,080 Speaker 10: And other's an update, and it slows your machine down dramatically, right, 1257 00:58:41,200 --> 00:58:43,400 Speaker 10: And that's convenient, right, because all of a sudden, Oh 1258 00:58:43,440 --> 00:58:44,920 Speaker 10: you know what, my phone's kind of slow. 1259 00:58:44,960 --> 00:58:46,440 Speaker 9: It's a year old. I'll just put it in the 1260 00:58:46,480 --> 00:58:47,880 Speaker 9: garbage and buy another one. 1261 00:58:48,680 --> 00:58:51,880 Speaker 10: And it usually it fixes one thing and it might 1262 00:58:51,920 --> 00:58:52,920 Speaker 10: break ten other things. 1263 00:58:52,960 --> 00:58:55,560 Speaker 1: Do you remember I actually defended Apple for years and 1264 00:58:55,760 --> 00:58:57,920 Speaker 1: I was very angry at this. People would say, oh, 1265 00:58:57,960 --> 00:59:01,160 Speaker 1: my battery, you know, my phone feels like it's slowing down, 1266 00:59:01,320 --> 00:59:03,920 Speaker 1: slowing down after the software update, said, no, that's silly. 1267 00:59:03,960 --> 00:59:06,120 Speaker 1: It doesn't it gets better and all of a sudden, 1268 00:59:06,160 --> 00:59:07,880 Speaker 1: Apple comes out and he said, oh, by the way, yeah, 1269 00:59:07,920 --> 00:59:10,800 Speaker 1: we were throttling phones because we wanted them to be 1270 00:59:10,920 --> 00:59:13,440 Speaker 1: smooth and have a good user experience as they got older. 1271 00:59:13,680 --> 00:59:16,040 Speaker 1: I'm like, oh, wait, so hold on, you were kind 1272 00:59:16,080 --> 00:59:17,360 Speaker 1: of lying all these years to me. 1273 00:59:17,760 --> 00:59:18,400 Speaker 3: Yes, they were. 1274 00:59:19,360 --> 00:59:20,640 Speaker 9: I've been saying this for years. 1275 00:59:20,720 --> 00:59:23,440 Speaker 10: I was on AMFM radio for ten years and now 1276 00:59:23,440 --> 00:59:25,479 Speaker 10: I do the podcast, and I've been saying it since 1277 00:59:25,560 --> 00:59:28,720 Speaker 10: twenty twelve, since I've been on any kind of talk shows, 1278 00:59:28,760 --> 00:59:31,360 Speaker 10: and it's yeah, all of these updates again, they might 1279 00:59:31,440 --> 00:59:33,200 Speaker 10: mean well, they claim to help you, but they do 1280 00:59:33,440 --> 00:59:34,720 Speaker 10: massive amounts of damage. 1281 00:59:34,960 --> 00:59:37,520 Speaker 1: All right, what about these fake tech support calls? You know, 1282 00:59:37,520 --> 00:59:40,440 Speaker 1: people get scammed. These happen all the time. People google 1283 00:59:40,440 --> 00:59:43,840 Speaker 1: a phone number, they call it, they get scammed. So 1284 00:59:44,160 --> 00:59:46,040 Speaker 1: how do you think someone could spot one of these 1285 00:59:46,040 --> 00:59:46,840 Speaker 1: scams quickly? 1286 00:59:47,440 --> 00:59:50,280 Speaker 10: And that's new threat number three. It's called the support scam. 1287 00:59:50,480 --> 00:59:52,640 Speaker 10: There's four ways you can get one. Either you go 1288 00:59:52,680 --> 00:59:55,640 Speaker 10: on the internet and search I need Outlook tech support, 1289 00:59:55,680 --> 00:59:58,560 Speaker 10: I need Aol tech support, I need whatever tech support, 1290 00:59:59,080 --> 01:00:01,360 Speaker 10: or a guy gives you a phone call out of 1291 01:00:01,400 --> 01:00:03,760 Speaker 10: the blue, because they're calling every number one at a time, 1292 01:00:04,440 --> 01:00:07,600 Speaker 10: Or you get a scary email that says geek squad 1293 01:00:07,680 --> 01:00:11,120 Speaker 10: invoice and it's from Cindi Luhu at aol dot. 1294 01:00:10,880 --> 01:00:12,720 Speaker 9: Com or something preposterous. 1295 01:00:13,400 --> 01:00:17,440 Speaker 10: Or you get a scary pop up right that full 1296 01:00:17,520 --> 01:00:20,480 Speaker 10: screen message on your screen and their sirens going off 1297 01:00:20,520 --> 01:00:23,320 Speaker 10: because they know senior citizens can't lower their volume, and 1298 01:00:23,400 --> 01:00:26,320 Speaker 10: there's loud noises and it says warning you have trojans 1299 01:00:26,360 --> 01:00:29,880 Speaker 10: and cookies and viruses and North Koreans and oh my, 1300 01:00:30,120 --> 01:00:32,760 Speaker 10: the sky is falling. So those are the four ways 1301 01:00:32,800 --> 01:00:35,080 Speaker 10: you can get a support scam. If you get the 1302 01:00:35,080 --> 01:00:39,120 Speaker 10: guy on the phone, then they give you a litany 1303 01:00:39,400 --> 01:00:44,360 Speaker 10: of scary sentences. That's all it is, folks, it's scary sentences. 1304 01:00:44,920 --> 01:00:48,240 Speaker 10: Your anti virus product can't protect you against a dude 1305 01:00:48,360 --> 01:00:52,360 Speaker 10: on the phone saying scary words, can it. So the 1306 01:00:52,800 --> 01:00:55,120 Speaker 10: trick is here. Just hang up on the guy and 1307 01:00:55,320 --> 01:00:58,520 Speaker 10: whatever you do, don't let him into your computer. As 1308 01:00:58,560 --> 01:01:00,720 Speaker 10: long as you hang up on the guy and ignore him, 1309 01:01:01,120 --> 01:01:05,080 Speaker 10: you're fine. If you let him into your computer, that's 1310 01:01:05,120 --> 01:01:06,200 Speaker 10: when you're in trouble. 1311 01:01:06,640 --> 01:01:08,920 Speaker 1: All right, Well, we finally, what's the one piece of 1312 01:01:08,960 --> 01:01:12,760 Speaker 1: tech advice you wish every senior or non techie would 1313 01:01:12,800 --> 01:01:14,280 Speaker 1: know is. 1314 01:01:14,360 --> 01:01:16,080 Speaker 9: All this stuff can last ten years. 1315 01:01:16,160 --> 01:01:18,280 Speaker 10: You don't need a new one when the store tells 1316 01:01:18,280 --> 01:01:20,440 Speaker 10: you to buy a new one. I make buy money 1317 01:01:20,440 --> 01:01:23,680 Speaker 10: by saving people money instead of like pushing products and 1318 01:01:23,720 --> 01:01:26,760 Speaker 10: services on you. So in order to prove a point, 1319 01:01:26,800 --> 01:01:29,200 Speaker 10: I use computers that are at least ten years old. 1320 01:01:29,320 --> 01:01:33,000 Speaker 9: I have three laptops, my personal laptops. They're from twenty 1321 01:01:33,040 --> 01:01:34,240 Speaker 9: twelve and twenty fifteen. 1322 01:01:35,080 --> 01:01:37,080 Speaker 3: That's wild. Oh my gosh. 1323 01:01:37,120 --> 01:01:40,280 Speaker 1: Okay, well here I am trying to upgrade again after 1324 01:01:40,320 --> 01:01:42,080 Speaker 1: a year, but I guess I will stop. But I 1325 01:01:42,120 --> 01:01:44,200 Speaker 1: do tell people that, look, you can. You know, I 1326 01:01:44,240 --> 01:01:47,520 Speaker 1: don't recommend you upgrade unless there's one hundred percent need 1327 01:01:47,520 --> 01:01:49,760 Speaker 1: to do that. And by the way, you can get 1328 01:01:49,760 --> 01:01:51,240 Speaker 1: a lot of life out of a computer with the 1329 01:01:51,520 --> 01:01:52,360 Speaker 1: chromos Flex. 1330 01:01:52,360 --> 01:01:54,040 Speaker 3: Do you recommend that at all for people? 1331 01:01:54,160 --> 01:01:56,480 Speaker 10: Yeah, if the machine is more than ten years old 1332 01:01:56,600 --> 01:01:58,640 Speaker 10: and you just want it as a travel machine or 1333 01:01:58,680 --> 01:02:00,680 Speaker 10: you want to give it to your kids, sure you 1334 01:02:00,720 --> 01:02:04,440 Speaker 10: can put chrome os flex. That's pretty easy for a 1335 01:02:04,680 --> 01:02:09,120 Speaker 10: moderately experienced tech guy to do. I personally love a 1336 01:02:09,160 --> 01:02:13,320 Speaker 10: product called Mint. It's a lot more powerful. So it's 1337 01:02:13,320 --> 01:02:16,000 Speaker 10: not Windows, it's not Mac it's not Chrome. It's a 1338 01:02:16,040 --> 01:02:20,120 Speaker 10: fourth thing called Mint, and it looks just like Windows seven, 1339 01:02:20,200 --> 01:02:22,520 Speaker 10: so there's no learning curve. And I put it on 1340 01:02:22,600 --> 01:02:26,720 Speaker 10: ten year old computers and people just don't have problems anymore. 1341 01:02:27,320 --> 01:02:31,000 Speaker 10: Instead of milking people for fees, I just don't have 1342 01:02:31,080 --> 01:02:31,880 Speaker 10: problems anymore. 1343 01:02:31,920 --> 01:02:33,200 Speaker 9: I solve all their problems. 1344 01:02:33,320 --> 01:02:34,479 Speaker 3: Is that the Linux Mint? 1345 01:02:35,480 --> 01:02:36,520 Speaker 9: Yes? But I never say that. 1346 01:02:36,640 --> 01:02:37,280 Speaker 3: I was gonna say. 1347 01:02:37,560 --> 01:02:40,320 Speaker 9: The computer guy told me Linux is scary. 1348 01:02:40,120 --> 01:02:43,360 Speaker 1: Right, sounds way too scary for the apportrition. Okay, hold on, 1349 01:02:43,520 --> 01:02:45,600 Speaker 1: so we got through the updates, the update attacks, and 1350 01:02:45,640 --> 01:02:46,400 Speaker 1: the support scam. 1351 01:02:46,400 --> 01:02:48,080 Speaker 3: What's the fourth do we get to the fourth? 1352 01:02:48,600 --> 01:02:50,600 Speaker 9: The fourth one is ransomware? Okay right? 1353 01:02:50,640 --> 01:02:53,000 Speaker 10: Where something walks into your computer like a hot knife 1354 01:02:53,000 --> 01:02:55,800 Speaker 10: through butter. It scrambles your documents and photos and then 1355 01:02:55,880 --> 01:02:58,720 Speaker 10: begs you for a ton of money in ransom. 1356 01:02:58,840 --> 01:02:59,840 Speaker 3: How do you stay away from that? 1357 01:03:00,960 --> 01:03:06,120 Speaker 10: Don't usevite yourself, Windows and Heaven forbid outlook. But all 1358 01:03:06,160 --> 01:03:08,960 Speaker 10: you really need to do is a real proper backup. 1359 01:03:09,320 --> 01:03:13,160 Speaker 10: You duplicate your documents and photos onto an external hard drive, 1360 01:03:13,280 --> 01:03:16,000 Speaker 10: and then you disconnect the external hard drive. 1361 01:03:16,880 --> 01:03:17,800 Speaker 9: It's crazy. 1362 01:03:17,840 --> 01:03:21,280 Speaker 10: How seventy six percent of organizations end up. 1363 01:03:21,120 --> 01:03:24,040 Speaker 9: Paying huge amounts of ransom because. 1364 01:03:23,760 --> 01:03:27,080 Speaker 10: The guys they hire to protect them do not understand 1365 01:03:27,200 --> 01:03:29,920 Speaker 10: how to do that basic concept. You do a backup, 1366 01:03:30,280 --> 01:03:32,800 Speaker 10: you disconnect it, you put it in a fire safe. 1367 01:03:32,840 --> 01:03:33,280 Speaker 9: That's it. 1368 01:03:33,440 --> 01:03:36,720 Speaker 1: And then if your computer gets compromised, you just restore 1369 01:03:36,720 --> 01:03:40,439 Speaker 1: that backup. You erase the computer, restore the backup. Marc 1370 01:03:40,480 --> 01:03:44,160 Speaker 1: Anthony Arena, The Computer Exorcist dot Com. Fun to talk 1371 01:03:44,200 --> 01:03:46,200 Speaker 1: to you. This was excellent. Hopefully you'll come on the 1372 01:03:46,200 --> 01:03:48,400 Speaker 1: show again and share some more insights. Really appreciate you 1373 01:03:48,440 --> 01:03:51,920 Speaker 1: joining me today. Thank you all right, The Computer Exorcist 1374 01:03:52,080 --> 01:03:55,000 Speaker 1: dot com. I will link it up on my website. 1375 01:03:55,080 --> 01:03:58,800 Speaker 1: Richon Tech dot TV eight eight eight rich one O 1376 01:03:58,960 --> 01:04:01,680 Speaker 1: one eight eight eight seven four to two four to 1377 01:04:01,720 --> 01:04:02,520 Speaker 1: one zero one. 1378 01:04:02,960 --> 01:04:03,720 Speaker 3: Uh coming up. 1379 01:04:04,120 --> 01:04:07,120 Speaker 1: I got a message that my HP Instant eight prices 1380 01:04:07,160 --> 01:04:09,400 Speaker 1: are going up, so I did a little comparison. The 1381 01:04:09,480 --> 01:04:12,360 Speaker 1: biggest time to maybe jump ship. I'll tell you what 1382 01:04:12,360 --> 01:04:14,600 Speaker 1: that means. Coming up right here on rich On Tech. 1383 01:04:16,720 --> 01:04:19,520 Speaker 1: Welcome back to rich On Tech. Rich Demiro here hanging 1384 01:04:19,560 --> 01:04:23,600 Speaker 1: out with you talking technology at Triple eight rich one 1385 01:04:23,640 --> 01:04:27,280 Speaker 1: oh one eight eight eight seven four to two, four 1386 01:04:27,320 --> 01:04:31,280 Speaker 1: to one zero one. Getting a lot of emails about 1387 01:04:31,320 --> 01:04:35,680 Speaker 1: the uh. The person that got scammed earlier, Connor Daryl 1388 01:04:35,720 --> 01:04:38,240 Speaker 1: writes in the caller that lost five thousand dollars should 1389 01:04:38,280 --> 01:04:40,800 Speaker 1: consider taking further action. The question is, and this is 1390 01:04:40,800 --> 01:04:43,360 Speaker 1: what Bobo and I were saying, how did the scammer 1391 01:04:43,480 --> 01:04:47,440 Speaker 1: get his transaction history from the bank. That is what 1392 01:04:47,480 --> 01:04:49,800 Speaker 1: we wondered, because all the other stuff, you know, you 1393 01:04:49,800 --> 01:04:52,040 Speaker 1: could see how they how they did that, how they 1394 01:04:52,200 --> 01:04:55,920 Speaker 1: orchestrated it. But how did the bank know about his transactions? 1395 01:04:55,920 --> 01:04:57,600 Speaker 1: The only way I can think of is that they 1396 01:04:57,640 --> 01:05:02,240 Speaker 1: somehow had access to his account account history. Daryl says 1397 01:05:02,280 --> 01:05:05,680 Speaker 1: the bank failed to exercise due diligence in protecting his 1398 01:05:05,760 --> 01:05:09,680 Speaker 1: account information. He should file complaints with various banking agencies 1399 01:05:09,720 --> 01:05:14,480 Speaker 1: and consider filing a small claims action. Remind listeners not 1400 01:05:14,600 --> 01:05:16,720 Speaker 1: to respond to calls, but to call the phone number 1401 01:05:16,760 --> 01:05:18,880 Speaker 1: on the back of the credit card, debit card ATM 1402 01:05:19,000 --> 01:05:22,800 Speaker 1: or the one on your statement. Yes, Daryl says, I 1403 01:05:22,800 --> 01:05:24,600 Speaker 1: got a call from my credit card about fraud of 1404 01:05:24,640 --> 01:05:26,680 Speaker 1: my card. They left a phone number to call. I 1405 01:05:26,760 --> 01:05:28,480 Speaker 1: called the number on the card and they transferred me 1406 01:05:28,520 --> 01:05:31,400 Speaker 1: to the fraud group. The number turns out to be legitimate. 1407 01:05:31,560 --> 01:05:34,600 Speaker 1: The fraud rep said, I did the right thing. Yeah, 1408 01:05:35,000 --> 01:05:37,480 Speaker 1: never call back to the phone number. And especially with 1409 01:05:37,560 --> 01:05:41,560 Speaker 1: all these transcriptions that the phones do now in your voicemail, 1410 01:05:41,800 --> 01:05:44,400 Speaker 1: they make it really easy, right, It's like, oh, fraud department, 1411 01:05:44,480 --> 01:05:46,720 Speaker 1: and the phone numbers like highlighted. You can just call 1412 01:05:46,760 --> 01:05:49,120 Speaker 1: it right back. You can tap it. Do not do 1413 01:05:49,240 --> 01:05:52,479 Speaker 1: that when in doubt. Go to the back of your card. 1414 01:05:52,800 --> 01:05:55,160 Speaker 1: Anytime you have a problem, Go to the back of 1415 01:05:55,200 --> 01:05:57,080 Speaker 1: your card. Call the number on the back of the card. 1416 01:05:57,560 --> 01:05:59,680 Speaker 1: Go to your statement, and by the way, you should 1417 01:05:59,680 --> 01:06:02,280 Speaker 1: be printed out. You know, I have a binder. You 1418 01:06:02,280 --> 01:06:05,480 Speaker 1: should probably do this as well, a binder with like 1419 01:06:05,720 --> 01:06:09,200 Speaker 1: print out your statements, one from every account that you have, 1420 01:06:09,720 --> 01:06:11,840 Speaker 1: so you have the account numbers on there. You've got 1421 01:06:11,840 --> 01:06:13,360 Speaker 1: the phone numbers. And I know that you're gonna say, 1422 01:06:13,400 --> 01:06:15,960 Speaker 1: rich Oh my gosh, that sounds like a security nightmare. 1423 01:06:16,440 --> 01:06:17,800 Speaker 1: I mean, it's in your house. Put it in a 1424 01:06:17,840 --> 01:06:19,520 Speaker 1: safe place. I don't know what to say. You know, 1425 01:06:19,560 --> 01:06:22,480 Speaker 1: if something, if if everything went to hell tomorrow and 1426 01:06:22,560 --> 01:06:26,800 Speaker 1: we lost imagine you know, your bank tomorrow like somehow 1427 01:06:26,840 --> 01:06:29,760 Speaker 1: gets hacked or whatever and everything goes away, and like, well, 1428 01:06:29,800 --> 01:06:31,000 Speaker 1: what was your bank account number? 1429 01:06:31,400 --> 01:06:33,680 Speaker 3: I don't know. Well, how much did you have in there? 1430 01:06:34,160 --> 01:06:34,600 Speaker 3: I don't know. 1431 01:06:35,240 --> 01:06:38,120 Speaker 1: I mean, what would you do? Okay, well let's start 1432 01:06:38,120 --> 01:06:39,840 Speaker 1: with this number. Do you have this account number? 1433 01:06:39,880 --> 01:06:39,920 Speaker 4: No? 1434 01:06:39,960 --> 01:06:41,960 Speaker 1: I don't have that either. Well, I mean literally, we 1435 01:06:42,000 --> 01:06:44,440 Speaker 1: don't know any of this stuff. We do not know 1436 01:06:44,520 --> 01:06:48,320 Speaker 1: any of this stuff. So print out a statement for 1437 01:06:48,520 --> 01:06:51,680 Speaker 1: all of your important accounts. What's your car insurance policy number? 1438 01:06:51,720 --> 01:06:52,080 Speaker 3: I don't know. 1439 01:06:53,720 --> 01:06:55,600 Speaker 1: I mean, what's your vein number on your car? I 1440 01:06:55,640 --> 01:06:57,640 Speaker 1: don't know. I mean you don't know any of this stuff. 1441 01:06:57,680 --> 01:07:00,960 Speaker 1: Nobody does. So print it out, go through, take one 1442 01:07:01,080 --> 01:07:04,000 Speaker 1: day a year. Get a binder, go to office depot, 1443 01:07:04,360 --> 01:07:07,640 Speaker 1: get a binder, right, and then go through every single 1444 01:07:07,640 --> 01:07:11,440 Speaker 1: account you have, your your financial accounts, your investment accounts, 1445 01:07:11,640 --> 01:07:15,760 Speaker 1: your credit card accounts, your bank accounts, your life insurance accounts, 1446 01:07:16,120 --> 01:07:20,200 Speaker 1: your all of your major accounts. Right, and go through 1447 01:07:20,240 --> 01:07:23,280 Speaker 1: and print out the latest statement and put that in 1448 01:07:23,280 --> 01:07:25,200 Speaker 1: the binder. Get a three hole punch if you have 1449 01:07:25,280 --> 01:07:27,160 Speaker 1: to use the one at work, if you have to, 1450 01:07:27,600 --> 01:07:30,920 Speaker 1: put it in this binder and just have it. And 1451 01:07:30,960 --> 01:07:34,200 Speaker 1: if something ever happens, you have a record of your 1452 01:07:34,240 --> 01:07:36,640 Speaker 1: accounts and a little snapshot in time of what was 1453 01:07:36,680 --> 01:07:39,240 Speaker 1: going on. In those accounts. It makes sense. I know, 1454 01:07:39,280 --> 01:07:41,840 Speaker 1: I'm the tech guy. I'm telling you all about the technology, 1455 01:07:42,040 --> 01:07:44,400 Speaker 1: and I love tech, but sometimes we have to go 1456 01:07:44,480 --> 01:07:47,280 Speaker 1: low tech to protect ourselves from the high tech. And 1457 01:07:47,280 --> 01:07:49,840 Speaker 1: that's what you have to do. And so if anything 1458 01:07:49,840 --> 01:07:52,520 Speaker 1: were to happen to all your accounts and they're wiped 1459 01:07:52,560 --> 01:07:55,320 Speaker 1: off the face of the earth, and your bank says, well, hey, bobo, 1460 01:07:55,720 --> 01:07:57,200 Speaker 1: just tell me how much you had in your account 1461 01:07:57,240 --> 01:07:59,080 Speaker 1: and what your account number is and we'll restore it. 1462 01:07:59,400 --> 01:08:03,160 Speaker 3: Oh I don't remember, I don't know a million dollars. Yeah, exactly, 1463 01:08:03,200 --> 01:08:06,880 Speaker 3: start with that. MS start high, but. 1464 01:08:06,920 --> 01:08:08,960 Speaker 1: Start you know, you're showing the account. Oh, here's what 1465 01:08:09,000 --> 01:08:11,280 Speaker 1: I had, here's my last snapshot. You know, let's let's 1466 01:08:11,280 --> 01:08:13,920 Speaker 1: work with this. Let's start with that. So again, it's 1467 01:08:14,120 --> 01:08:16,559 Speaker 1: just protecting ourselves. Do it, do it once a year, 1468 01:08:17,680 --> 01:08:19,920 Speaker 1: and just update it, you know, and maybe throw in, 1469 01:08:20,000 --> 01:08:23,439 Speaker 1: you know, something like any important access information. If something 1470 01:08:23,479 --> 01:08:25,760 Speaker 1: were to happen to you, people can understand, you know, 1471 01:08:25,800 --> 01:08:27,960 Speaker 1: where they can go, your loved ones to kind of 1472 01:08:27,960 --> 01:08:30,160 Speaker 1: recover some of this stuff. I know it sounds very 1473 01:08:30,200 --> 01:08:33,720 Speaker 1: low tech, and yes, please protect that binder. Hopefully have 1474 01:08:33,760 --> 01:08:35,200 Speaker 1: some sort of safe in your home or you can 1475 01:08:35,240 --> 01:08:37,920 Speaker 1: put that fireproof safe. But it's just to you know, 1476 01:08:38,240 --> 01:08:40,040 Speaker 1: if any if you ever had to like recover all 1477 01:08:40,080 --> 01:08:43,400 Speaker 1: this stuff, you'd find it very tough without having any 1478 01:08:43,439 --> 01:08:48,519 Speaker 1: of it. HP instant Ink prices are going up in April. 1479 01:08:48,720 --> 01:08:52,360 Speaker 1: So I've had this HP instant Ink subscription. H I 1480 01:08:52,400 --> 01:08:55,040 Speaker 1: don't like it, but I pay for it because it's easy. 1481 01:08:55,640 --> 01:08:57,720 Speaker 1: And the thing to know about it, and this is 1482 01:08:57,720 --> 01:09:00,280 Speaker 1: what kept me there is that once you're on the 1483 01:09:00,479 --> 01:09:03,800 Speaker 1: HP instant inc as far as I know, you can't 1484 01:09:03,840 --> 01:09:06,400 Speaker 1: just stop and use the ink cartridges that they sent 1485 01:09:06,479 --> 01:09:09,280 Speaker 1: you and leave them in your printer. No, those don't 1486 01:09:09,280 --> 01:09:12,080 Speaker 1: work anymore when you stop, when you get off the merry, 1487 01:09:12,080 --> 01:09:15,160 Speaker 1: go round the carousel, and you say, no, I'm gonna 1488 01:09:15,160 --> 01:09:17,719 Speaker 1: stop paying for this. You got to get new ink cartridges. 1489 01:09:17,840 --> 01:09:19,519 Speaker 1: So for me it was like, you know, over one 1490 01:09:19,560 --> 01:09:21,719 Speaker 1: hundred dollars, I'm like, wait, I gotta spend all this money. 1491 01:09:22,360 --> 01:09:27,280 Speaker 1: So starting April eighteenth, the instant ink price is going up. 1492 01:09:28,040 --> 01:09:30,759 Speaker 1: So you can pause, you can downgrade, you can cancel 1493 01:09:30,840 --> 01:09:32,760 Speaker 1: at any time if you want. So the new they 1494 01:09:32,800 --> 01:09:35,559 Speaker 1: also introduced a new twenty five page plan at three 1495 01:09:35,560 --> 01:09:37,519 Speaker 1: dollars forty nine cents a month. So if you just 1496 01:09:37,600 --> 01:09:39,680 Speaker 1: have you know, a couple of pages you need to 1497 01:09:39,720 --> 01:09:43,320 Speaker 1: print a month, that's not bad, right, three dollars fifty cents. 1498 01:09:43,960 --> 01:09:46,840 Speaker 1: But I would compare the price of a cartridge to 1499 01:09:46,840 --> 01:09:49,160 Speaker 1: how much you're spending on this service, and I did 1500 01:09:49,200 --> 01:09:51,640 Speaker 1: some math, So I looked at the three pack of 1501 01:09:51,640 --> 01:09:54,200 Speaker 1: color cartridges that's about seventy three dollars that lasts for 1502 01:09:54,240 --> 01:09:56,800 Speaker 1: seven hundred pages of color. Then you can get the 1503 01:09:56,840 --> 01:09:59,840 Speaker 1: Excel Black cartridge for fifty four dollars that lasts about 1504 01:09:59,840 --> 01:10:02,840 Speaker 1: two two thousand pages. So it depends on how much 1505 01:10:02,840 --> 01:10:06,400 Speaker 1: you print. Basically, I've decided on whether this costs you 1506 01:10:06,439 --> 01:10:09,519 Speaker 1: money or saves you money. Right, so go to your 1507 01:10:09,560 --> 01:10:12,640 Speaker 1: account on HP and see how much you're spending on 1508 01:10:12,680 --> 01:10:15,160 Speaker 1: your printing or how much you're printing every month. So, 1509 01:10:15,240 --> 01:10:18,120 Speaker 1: by the way, these are the new plans. One hundred 1510 01:10:18,120 --> 01:10:20,320 Speaker 1: pages a month seven ninety nine, three hundred pages a 1511 01:10:20,320 --> 01:10:23,280 Speaker 1: month sixteen dollars, five hundred pages twenty three to ninety nine. 1512 01:10:23,840 --> 01:10:27,600 Speaker 1: So basically the bottom line is it's cheaper if you 1513 01:10:27,720 --> 01:10:30,320 Speaker 1: print a lot of color, like a ton of color 1514 01:10:30,360 --> 01:10:33,240 Speaker 1: pages every month, it's probably cheaper to go with the 1515 01:10:33,439 --> 01:10:37,320 Speaker 1: HP instant ink plan. If you're only printing black and white, 1516 01:10:37,920 --> 01:10:40,280 Speaker 1: or you're not printing very much, or you're printing a 1517 01:10:40,320 --> 01:10:44,560 Speaker 1: ton rather, it's probably better to go with the cartridge. 1518 01:10:45,240 --> 01:10:49,280 Speaker 1: So roughly, if you're buying cartridges, color is about ten 1519 01:10:49,320 --> 01:10:52,280 Speaker 1: cents per page, black is about three cents per page, 1520 01:10:53,000 --> 01:10:55,280 Speaker 1: and then if you look at HP instant ink, it's 1521 01:10:55,320 --> 01:10:58,800 Speaker 1: about five cents per page whether you're printing black or white. 1522 01:10:59,360 --> 01:11:01,479 Speaker 1: So bottom line is, if you're printing a lot of color, 1523 01:11:01,640 --> 01:11:03,759 Speaker 1: probably better to go with the subscription. If you're printing 1524 01:11:03,760 --> 01:11:05,800 Speaker 1: a lot of black and white, it's probably better just 1525 01:11:05,840 --> 01:11:10,160 Speaker 1: to buy your coverage or buy your ink cartridges. I'll 1526 01:11:10,160 --> 01:11:12,479 Speaker 1: probably be canceling that at this point. I wish I 1527 01:11:12,520 --> 01:11:13,920 Speaker 1: could go back to my laser. I had an old 1528 01:11:13,920 --> 01:11:17,040 Speaker 1: brother laser printer. I love that thing. Dirt cheap at 1529 01:11:17,080 --> 01:11:19,880 Speaker 1: the ink cartridge last forever. The laser toner that my 1530 01:11:19,960 --> 01:11:23,840 Speaker 1: kids wanted. Color HP is like a razor. They sell 1531 01:11:23,880 --> 01:11:26,000 Speaker 1: you the printer for like five bucks. The razor blades 1532 01:11:26,000 --> 01:11:29,519 Speaker 1: are like ten thousand dollars. You're listening to rich on Tech. 1533 01:11:30,880 --> 01:11:34,160 Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging 1534 01:11:34,160 --> 01:11:38,360 Speaker 1: out with you, talking technology. Getting a lot of emails 1535 01:11:38,439 --> 01:11:43,040 Speaker 1: about these fraudulent transactions. We talked to the guy about 1536 01:11:43,080 --> 01:11:45,160 Speaker 1: his cash app. He had a bunch of issues there. 1537 01:11:46,400 --> 01:11:49,920 Speaker 1: Scams are happening. They are happening every day, all day. 1538 01:11:50,200 --> 01:11:53,479 Speaker 1: It is quite unbelievable, Randy says, your caller with using 1539 01:11:53,520 --> 01:11:56,400 Speaker 1: the cash app is a perfect example of why I 1540 01:11:56,479 --> 01:12:00,439 Speaker 1: tell people not to do financial applications on your phone, 1541 01:12:01,000 --> 01:12:03,320 Speaker 1: maybe except when you're at home and on your Wi Fi, 1542 01:12:03,400 --> 01:12:07,040 Speaker 1: doing on your computer, not your phone. You know, I 1543 01:12:07,080 --> 01:12:10,439 Speaker 1: actually don't agree with that. I think that you're fine 1544 01:12:10,479 --> 01:12:12,880 Speaker 1: on your phone. Actually, I think your phone is in 1545 01:12:12,920 --> 01:12:16,400 Speaker 1: many cases more secure than your computer because if you're 1546 01:12:16,439 --> 01:12:18,320 Speaker 1: on an iPhone or an Android, you know, a lot 1547 01:12:18,360 --> 01:12:21,880 Speaker 1: of those times, especially iPhone, everything's sandboxed, so if you're 1548 01:12:21,880 --> 01:12:25,680 Speaker 1: opening up your app, no other app can interact with 1549 01:12:25,720 --> 01:12:29,400 Speaker 1: your banking app on your phone. So I actually think 1550 01:12:29,439 --> 01:12:32,040 Speaker 1: it's quite secure on your phone, and I have no 1551 01:12:32,160 --> 01:12:34,960 Speaker 1: problem recommending that. The main thing and I do tell 1552 01:12:35,000 --> 01:12:39,960 Speaker 1: people is do not use Wi Fi public Wi Fi 1553 01:12:40,320 --> 01:12:44,200 Speaker 1: when you're doing any sort of secure transaction. So if 1554 01:12:44,240 --> 01:12:48,240 Speaker 1: you are doing any sort of banking transactions, or even 1555 01:12:48,280 --> 01:12:52,200 Speaker 1: if it's highly secure email transactions, things like that, I 1556 01:12:52,280 --> 01:12:55,720 Speaker 1: always recommend that you use just your cellular connection. So 1557 01:12:55,760 --> 01:12:58,639 Speaker 1: when you're on your phone, your cellular connection between your 1558 01:12:58,680 --> 01:13:03,000 Speaker 1: phone and your cellular carrier is a very secure connection, 1559 01:13:03,600 --> 01:13:06,240 Speaker 1: much more secure than Wi Fi. So when in doubt, 1560 01:13:06,320 --> 01:13:08,679 Speaker 1: just toggle off the Wi Fi and make sure you're 1561 01:13:08,680 --> 01:13:11,400 Speaker 1: not using Wi Fi and actually go into It's weird 1562 01:13:11,400 --> 01:13:14,080 Speaker 1: because on the iPhone, if you're toggling Wi Fi off 1563 01:13:14,360 --> 01:13:17,120 Speaker 1: in your control center, which is when you swipe from 1564 01:13:17,160 --> 01:13:19,920 Speaker 1: the right, that actually does not turn Wi Fi off. 1565 01:13:20,400 --> 01:13:23,320 Speaker 1: It just disconnects you from the current Wi Fi network. 1566 01:13:23,600 --> 01:13:25,559 Speaker 1: So if you actually want to turn off Wi Fi 1567 01:13:25,720 --> 01:13:28,160 Speaker 1: for sure on your phone, you have to go into 1568 01:13:28,200 --> 01:13:30,680 Speaker 1: your settings and where it says Wi Fi, you have 1569 01:13:30,720 --> 01:13:33,800 Speaker 1: to toggle it off there, and that way it will 1570 01:13:33,800 --> 01:13:37,960 Speaker 1: physically turn off the Wi Fi on your actual device 1571 01:13:38,120 --> 01:13:40,280 Speaker 1: versus just toggling just disconnecting from. 1572 01:13:40,200 --> 01:13:40,920 Speaker 3: The network you're on. 1573 01:13:41,760 --> 01:13:44,040 Speaker 1: But Randy, look, it's always good for people to kind 1574 01:13:44,080 --> 01:13:48,200 Speaker 1: of understand what they're up against and understand how to 1575 01:13:48,240 --> 01:13:51,599 Speaker 1: stay secure when you're doing any sort of transaction that's sensitive, 1576 01:13:51,600 --> 01:13:54,559 Speaker 1: which is usually financial. The other thing is, if you're 1577 01:13:54,640 --> 01:13:58,000 Speaker 1: using a VPN, make sure you trust that VPN because 1578 01:13:58,040 --> 01:14:00,920 Speaker 1: that's basically a middleman between you and whatever you're doing, 1579 01:14:02,120 --> 01:14:05,160 Speaker 1: and so just be very careful that you trust that VPN, 1580 01:14:05,240 --> 01:14:08,000 Speaker 1: especially if it's a free one. I would pay for 1581 01:14:08,080 --> 01:14:09,479 Speaker 1: it if you're going to use one, and make sure 1582 01:14:09,479 --> 01:14:11,680 Speaker 1: it's from a company that you like. By the way, 1583 01:14:11,680 --> 01:14:15,000 Speaker 1: if you're a T mobile customer, speaking of wireless, if 1584 01:14:15,040 --> 01:14:17,439 Speaker 1: you have the te Life app, you know that's the 1585 01:14:17,479 --> 01:14:19,920 Speaker 1: one that gives you like flee, free slurpees and all that. 1586 01:14:19,960 --> 01:14:23,880 Speaker 1: Those like two mobile perks that customers get. This is 1587 01:14:24,000 --> 01:14:27,080 Speaker 1: Temo report says, check the app because you might be 1588 01:14:27,120 --> 01:14:30,200 Speaker 1: getting a free phone line with almost no strings attached. 1589 01:14:30,640 --> 01:14:32,720 Speaker 1: And they said that this is a perk that's not 1590 01:14:32,840 --> 01:14:36,640 Speaker 1: been given out for over two years, but select customers 1591 01:14:36,640 --> 01:14:39,160 Speaker 1: can open up the app and it's targeted for your account. 1592 01:14:39,200 --> 01:14:41,639 Speaker 1: So basically, I don't know what the reasoning is, why 1593 01:14:41,640 --> 01:14:43,960 Speaker 1: you're getting it, why someone else isn't, But it's a 1594 01:14:44,000 --> 01:14:47,160 Speaker 1: loyalty kind of perk, and so you might get a 1595 01:14:47,160 --> 01:14:49,360 Speaker 1: completely free phone line. It's just a one time ten 1596 01:14:49,400 --> 01:14:52,479 Speaker 1: dollars device connection charge. You have to bring your own device, 1597 01:14:52,760 --> 01:14:55,680 Speaker 1: no financing allowed and not available if you already have 1598 01:14:55,720 --> 01:14:59,840 Speaker 1: two or more free lines but or maxed out lines 1599 01:15:00,040 --> 01:15:02,920 Speaker 1: twelve lines, so anyway, check it out. If you want 1600 01:15:02,920 --> 01:15:05,160 Speaker 1: a free line from T Mobile and you're a customer, 1601 01:15:05,280 --> 01:15:07,200 Speaker 1: check out the Tea Life app and see you might 1602 01:15:07,240 --> 01:15:09,479 Speaker 1: be eligible for one. I know last time we had 1603 01:15:09,520 --> 01:15:12,240 Speaker 1: this deal, it was like Verizon had something where if 1604 01:15:12,240 --> 01:15:13,519 Speaker 1: you open up the app, they would give you like 1605 01:15:13,560 --> 01:15:15,559 Speaker 1: ten dollars off a month. I took advantage of that 1606 01:15:15,600 --> 01:15:19,200 Speaker 1: worked pretty well. Let's go to Bob in Los Angeles. 1607 01:15:19,200 --> 01:15:22,400 Speaker 3: Bob, you're on with rich Oh hi Hei. 1608 01:15:23,439 --> 01:15:27,679 Speaker 14: So I'm calling in regards to I have about four 1609 01:15:27,960 --> 01:15:31,160 Speaker 14: Apple arm or Mac laptops that I've been you know, 1610 01:15:31,200 --> 01:15:34,800 Speaker 14: over the years I've on's either stopped working or I'm 1611 01:15:34,880 --> 01:15:36,920 Speaker 14: upgrading and so forth. But I've never got rid of 1612 01:15:36,960 --> 01:15:40,920 Speaker 14: them because I don't know this the best way to 1613 01:15:41,320 --> 01:15:44,559 Speaker 14: wipe the hard drive before I, you know, take it 1614 01:15:44,560 --> 01:15:47,080 Speaker 14: to eway so that information. I know, you can do 1615 01:15:47,160 --> 01:15:51,120 Speaker 14: a resep but it doesn't wipe it. What's the best way. 1616 01:15:50,920 --> 01:15:51,320 Speaker 8: Of doing it? 1617 01:15:51,400 --> 01:15:56,160 Speaker 14: I asked my son, who's a graphics specialist that has 1618 01:15:56,200 --> 01:15:57,760 Speaker 14: a lot of computers over the year, and I asked 1619 01:15:57,800 --> 01:15:59,840 Speaker 14: him what he did. He says, oh, I just smash 1620 01:15:59,880 --> 01:16:01,760 Speaker 14: it everything with a hammer. Well, I don't want to 1621 01:16:01,800 --> 01:16:04,479 Speaker 14: do that, particularly, I don't want to hit a with 1622 01:16:04,640 --> 01:16:07,320 Speaker 14: them battery and so forth. So I did here years 1623 01:16:07,360 --> 01:16:12,559 Speaker 14: ago people recommending use a strong earth magnet to either 1624 01:16:13,040 --> 01:16:15,720 Speaker 14: life or scramble or something. But I really have no 1625 01:16:15,840 --> 01:16:17,320 Speaker 14: idea what I'm supposed to do. 1626 01:16:17,600 --> 01:16:18,200 Speaker 3: I don't think that. 1627 01:16:18,320 --> 01:16:21,519 Speaker 1: I don't I don't think that's probably the best solution. 1628 01:16:21,680 --> 01:16:25,120 Speaker 1: And yes, there are there are some you know. Yes, 1629 01:16:25,200 --> 01:16:26,880 Speaker 1: at the end of the day, you can drive a 1630 01:16:27,080 --> 01:16:29,360 Speaker 1: screw through the drive if you're you know, or a 1631 01:16:30,560 --> 01:16:32,320 Speaker 1: bit whatever you want to do with your you know, 1632 01:16:33,360 --> 01:16:36,040 Speaker 1: with your drill, but I don't really recommend doing that. 1633 01:16:36,040 --> 01:16:37,200 Speaker 3: That's probably not the best way to do it. 1634 01:16:37,280 --> 01:16:37,760 Speaker 9: So you're right. 1635 01:16:37,800 --> 01:16:41,519 Speaker 1: So in general, I would say unless you are dealing 1636 01:16:41,560 --> 01:16:44,439 Speaker 1: with like government files and things like that. For ninety 1637 01:16:44,520 --> 01:16:48,320 Speaker 1: nine percent of people, the you know, there are instructions 1638 01:16:48,360 --> 01:16:51,000 Speaker 1: on Apple's website on what to do before you you know, 1639 01:16:51,040 --> 01:16:54,760 Speaker 1: give your Mac away and the newest Max. There's two 1640 01:16:54,760 --> 01:16:58,719 Speaker 1: ways to do it. Basically, the Newest Max it's very simple. 1641 01:16:58,760 --> 01:17:00,960 Speaker 1: It's just like the iPhone where it's like erase all 1642 01:17:01,000 --> 01:17:04,320 Speaker 1: content in settings, so you can do that very simply. 1643 01:17:05,360 --> 01:17:06,840 Speaker 1: The other way to do it, if you have an 1644 01:17:06,920 --> 01:17:09,840 Speaker 1: older Mac, which is an Intel based Mac. You have 1645 01:17:09,880 --> 01:17:12,720 Speaker 1: to use the disc utility and so you use that 1646 01:17:12,840 --> 01:17:17,240 Speaker 1: to erase it and reinstall Mac os, and then they 1647 01:17:17,280 --> 01:17:20,559 Speaker 1: also tell you if you're using an Intel based Mac, 1648 01:17:20,880 --> 01:17:24,240 Speaker 1: there are some steps to reset the env RAM and 1649 01:17:24,280 --> 01:17:27,000 Speaker 1: so you can do that, which this clears user settings 1650 01:17:27,000 --> 01:17:30,000 Speaker 1: for memory and restore certain security related features. 1651 01:17:30,760 --> 01:17:31,679 Speaker 3: Now here's the thing. 1652 01:17:31,760 --> 01:17:34,400 Speaker 1: What you're saying is that even after you do this, 1653 01:17:34,840 --> 01:17:37,720 Speaker 1: there might be fragments of files that could be recovered. 1654 01:17:38,200 --> 01:17:41,479 Speaker 1: And that could be true. So what some people might 1655 01:17:41,560 --> 01:17:44,920 Speaker 1: do is actually just erase the Mac again, and I 1656 01:17:44,920 --> 01:17:47,479 Speaker 1: think for ninety nine percent of people that's probably going 1657 01:17:47,560 --> 01:17:50,400 Speaker 1: to be sufficient. But if you're still worried, then you'd 1658 01:17:50,439 --> 01:17:52,840 Speaker 1: have to turn to like a third party app and 1659 01:17:53,160 --> 01:17:56,760 Speaker 1: just looking online at a couple. I've used a couple 1660 01:17:56,840 --> 01:18:00,320 Speaker 1: over the years, but there's it's been a while I 1661 01:18:00,320 --> 01:18:02,120 Speaker 1: did this because now I just kind of erase it 1662 01:18:02,160 --> 01:18:04,160 Speaker 1: a couple of times. But there is one that gets 1663 01:18:04,160 --> 01:18:09,240 Speaker 1: good reviews. It's called Let's see do your Data super Eraser? 1664 01:18:09,960 --> 01:18:13,240 Speaker 1: So that one and you can do that because it 1665 01:18:13,520 --> 01:18:18,320 Speaker 1: will it offers military and government data erasure standards to 1666 01:18:18,400 --> 01:18:22,320 Speaker 1: permanently erase data and prevent potential data recovery. So again 1667 01:18:22,400 --> 01:18:24,200 Speaker 1: I don't think everyone needs to do this. I think 1668 01:18:24,240 --> 01:18:28,280 Speaker 1: that the standard erasing on the built in operating system 1669 01:18:28,320 --> 01:18:30,200 Speaker 1: will be fine for ninety nine percent of people, whether 1670 01:18:30,200 --> 01:18:32,920 Speaker 1: you're on Mac or Windows. But again, if you do 1671 01:18:33,000 --> 01:18:35,880 Speaker 1: have some secure stuff, you do that twice and that 1672 01:18:35,960 --> 01:18:39,000 Speaker 1: should be better. But you know, when hard drives are erased, 1673 01:18:39,080 --> 01:18:42,040 Speaker 1: they're not actually erased. It's more like they take away 1674 01:18:42,040 --> 01:18:44,360 Speaker 1: the directions that tell you where to find those files. 1675 01:18:44,439 --> 01:18:47,360 Speaker 1: So someone with the right software might be able to 1676 01:18:47,400 --> 01:18:49,960 Speaker 1: go through and actually recover some of the files on 1677 01:18:50,000 --> 01:18:54,559 Speaker 1: those computers. There's also one called shred os and this 1678 01:18:54,680 --> 01:18:57,880 Speaker 1: is believe this one's for Windows, So that's that's for 1679 01:18:57,960 --> 01:19:01,479 Speaker 1: Windows if you're trying to do that. And then where's 1680 01:19:01,520 --> 01:19:03,080 Speaker 1: the other one that I saw that I liked? H 1681 01:19:03,120 --> 01:19:05,599 Speaker 1: oh yeah, this one actually used which was pretty good. 1682 01:19:06,920 --> 01:19:11,599 Speaker 1: It was called disc drill, and that one was great. 1683 01:19:12,320 --> 01:19:15,640 Speaker 1: It helped me reinstall the operating system and apparently they 1684 01:19:15,720 --> 01:19:18,600 Speaker 1: can also help you wipe as well. Now, some of 1685 01:19:18,640 --> 01:19:21,519 Speaker 1: these are going to charge you, so you may have 1686 01:19:21,560 --> 01:19:23,280 Speaker 1: to charge you could look for you can look for 1687 01:19:23,320 --> 01:19:24,679 Speaker 1: some open source software. 1688 01:19:25,040 --> 01:19:27,320 Speaker 3: So typically what I do is I type in what. 1689 01:19:27,280 --> 01:19:30,920 Speaker 1: I want to use, So let's say disc drill, and 1690 01:19:31,000 --> 01:19:34,480 Speaker 1: so they usually have At this alternative two dot net website, 1691 01:19:34,479 --> 01:19:37,599 Speaker 1: you can type in software and it will give you 1692 01:19:38,160 --> 01:19:41,479 Speaker 1: the software that's similar that's open source. And so if 1693 01:19:41,520 --> 01:19:44,040 Speaker 1: you want like an open source disc wiping utility, you 1694 01:19:44,040 --> 01:19:44,559 Speaker 1: can look in. 1695 01:19:44,520 --> 01:19:47,280 Speaker 3: There as well. So there are a million and one 1696 01:19:47,320 --> 01:19:48,160 Speaker 3: ways of doing this. 1697 01:19:48,680 --> 01:19:51,880 Speaker 1: I have talked to a lot of the services that 1698 01:19:52,000 --> 01:19:54,800 Speaker 1: recycle computers, like especially if you go to any of 1699 01:19:54,800 --> 01:19:57,120 Speaker 1: the big companies like a Staples or a best Buy 1700 01:19:57,240 --> 01:19:59,880 Speaker 1: or an Apple or any of these services, you know 1701 01:20:00,240 --> 01:20:03,760 Speaker 1: they have systems in place where they say, look, you know, 1702 01:20:03,760 --> 01:20:06,160 Speaker 1: because not everyone's super techy, they're just dropping this stuff 1703 01:20:06,200 --> 01:20:08,519 Speaker 1: off to get recycled. They will say, hey, look we 1704 01:20:08,560 --> 01:20:10,920 Speaker 1: will take care of it. We will make sure that 1705 01:20:11,120 --> 01:20:13,719 Speaker 1: nobody can you know that we will erase your stuff 1706 01:20:14,960 --> 01:20:17,880 Speaker 1: responsibly before we do anything with it. And if you 1707 01:20:17,920 --> 01:20:20,519 Speaker 1: have a you know, worse comes to worse. If you 1708 01:20:20,600 --> 01:20:23,000 Speaker 1: bring your computer there and the hard drive is encrypted 1709 01:20:23,000 --> 01:20:25,439 Speaker 1: and you have a password on that computer, worst comes 1710 01:20:25,439 --> 01:20:27,599 Speaker 1: to worse. If you put your trust into these companies, 1711 01:20:28,080 --> 01:20:31,640 Speaker 1: you know, they theoretically can't get into that computer anyway. 1712 01:20:31,880 --> 01:20:35,280 Speaker 1: But I would at the very least. I'm not saying 1713 01:20:35,320 --> 01:20:37,080 Speaker 1: you should bring it with your password and all that stuff. 1714 01:20:37,080 --> 01:20:40,360 Speaker 1: I would at the very least wipe your computer at 1715 01:20:40,400 --> 01:20:44,320 Speaker 1: the operating system level, just to at least have it, 1716 01:20:44,439 --> 01:20:45,519 Speaker 1: you know, cleaned off. 1717 01:20:45,800 --> 01:20:46,000 Speaker 5: Now. 1718 01:20:46,040 --> 01:20:48,120 Speaker 1: I do remember I brought my computer in one time 1719 01:20:48,200 --> 01:20:51,240 Speaker 1: twice actually, where they asked for the password on the 1720 01:20:51,240 --> 01:20:53,400 Speaker 1: device and I was like, I just laughed in their face. 1721 01:20:53,439 --> 01:20:54,920 Speaker 1: I was like, I'm not giving you the password to 1722 01:20:54,960 --> 01:20:57,400 Speaker 1: my device, no way. And they're like, all right, well 1723 01:20:57,400 --> 01:20:58,840 Speaker 1: we may have to wipe the hard drive then if 1724 01:20:58,880 --> 01:21:01,240 Speaker 1: we don't have that, Yeah, you can wipe hard drive again. 1725 01:21:01,280 --> 01:21:04,120 Speaker 1: It goes back to what our computer exercist said, make 1726 01:21:04,200 --> 01:21:07,120 Speaker 1: a backup of things that will save you so many headaches. 1727 01:21:07,400 --> 01:21:12,080 Speaker 1: If your computer hard drive goes out tomorrow and crashes completely, 1728 01:21:12,439 --> 01:21:15,400 Speaker 1: if you have a backup of your important files, you'll 1729 01:21:15,439 --> 01:21:18,599 Speaker 1: be fine. You just reinstall, you know, get a new 1730 01:21:18,600 --> 01:21:21,679 Speaker 1: hard drive, reinstall the operating system, copy over the files, 1731 01:21:21,680 --> 01:21:24,040 Speaker 1: and you're done. But it's when you don't have a 1732 01:21:24,080 --> 01:21:27,880 Speaker 1: backup is when you have problems. And there are so 1733 01:21:27,920 --> 01:21:30,360 Speaker 1: many ways you can do backups. For me personally, I 1734 01:21:30,400 --> 01:21:32,840 Speaker 1: don't need a full complete backup of my entire system 1735 01:21:32,880 --> 01:21:35,080 Speaker 1: because I don't keep anything on my system. I keep 1736 01:21:35,120 --> 01:21:37,679 Speaker 1: it all in the cloud, so I need a backup 1737 01:21:37,680 --> 01:21:40,719 Speaker 1: of my cloud networks, but I don't need a backup 1738 01:21:40,720 --> 01:21:43,120 Speaker 1: of my actual system. If my computer, if the card 1739 01:21:43,200 --> 01:21:46,000 Speaker 1: drive crash tomorrow, yeah I'd be annoying, but I would 1740 01:21:46,000 --> 01:21:50,360 Speaker 1: just reinstall Dropbox, reinstall Google Drive, reinstall Evernoe, go to 1741 01:21:50,400 --> 01:21:54,920 Speaker 1: my Google and yeah, everything would be there. So unless 1742 01:21:54,960 --> 01:21:57,839 Speaker 1: you have a big collection of photos on your computer 1743 01:21:58,000 --> 01:21:59,920 Speaker 1: that you don't have backed up somewhere, which by the way, 1744 01:22:00,080 --> 01:22:03,320 Speaker 1: that should never be the case, or a music collection or. 1745 01:22:03,280 --> 01:22:05,280 Speaker 3: Something, you know, just make a backup. 1746 01:22:05,439 --> 01:22:08,920 Speaker 1: And we talked last week with kimber Streams from a Wirecutter, 1747 01:22:09,600 --> 01:22:12,519 Speaker 1: and all they said is just go into the file 1748 01:22:12,640 --> 01:22:16,080 Speaker 1: history on Windows, or go into time Machine on Mac. 1749 01:22:16,360 --> 01:22:19,439 Speaker 1: It's built into the operating system. Go get a hard drive. 1750 01:22:20,120 --> 01:22:22,240 Speaker 1: Just go get a hard drive from best Buy or 1751 01:22:22,280 --> 01:22:26,760 Speaker 1: wherever or online, Seagate, Amazon, Just buy the hard drive 1752 01:22:26,840 --> 01:22:29,920 Speaker 1: a terabyte, two terabytes, it's like sixty bucks. Plug it 1753 01:22:29,960 --> 01:22:32,479 Speaker 1: into your computer. Now, if your computer doesn't say, hey, 1754 01:22:32,520 --> 01:22:34,200 Speaker 1: do you want to use this as a backup drive, 1755 01:22:34,320 --> 01:22:37,760 Speaker 1: then just go into file history on Windows or go 1756 01:22:37,800 --> 01:22:41,719 Speaker 1: into time Machine on Mac and just set it say hey, 1757 01:22:41,760 --> 01:22:44,280 Speaker 1: this is my backup. Or you can go to an 1758 01:22:44,280 --> 01:22:49,360 Speaker 1: online service and just use that to back up your 1759 01:22:49,360 --> 01:22:49,960 Speaker 1: whole computer. 1760 01:22:50,920 --> 01:22:53,320 Speaker 3: It's very, very simple. It's just most people don't take 1761 01:22:53,360 --> 01:22:54,160 Speaker 3: the time to do it. 1762 01:22:55,479 --> 01:22:57,800 Speaker 1: Eighty eight rich one O one eight eight eight seven 1763 01:22:57,920 --> 01:22:59,920 Speaker 1: four to two four one zero one the website rich 1764 01:23:00,160 --> 01:23:02,679 Speaker 1: tech dot tv. Coming up later this hour, we're gonna 1765 01:23:02,680 --> 01:23:05,599 Speaker 1: talk to the founder of the app death clock about 1766 01:23:05,600 --> 01:23:08,240 Speaker 1: how to use an AI to predict when you might die. 1767 01:23:08,439 --> 01:23:10,679 Speaker 3: Yeah, scary stuff. This is rich on Tech. 1768 01:23:12,040 --> 01:23:15,800 Speaker 1: Welcome back to rich on Tech. Rich DeMuro here talking technology. 1769 01:23:15,880 --> 01:23:18,880 Speaker 1: Coming up this hour, we've got the founder of the 1770 01:23:19,040 --> 01:23:23,280 Speaker 1: death clock app. Yeah, I think it scares you into 1771 01:23:23,320 --> 01:23:26,000 Speaker 1: being healthy. I say that as I eat my U 1772 01:23:27,080 --> 01:23:31,639 Speaker 1: vanilla cake bread. It's vegan though, that makes it healthy, right, 1773 01:23:32,360 --> 01:23:34,120 Speaker 1: isn't anything that's like vegan healthy? 1774 01:23:34,320 --> 01:23:39,599 Speaker 3: No? No, well it's just loaded with sugar some stuff, Yes, 1775 01:23:39,840 --> 01:23:42,040 Speaker 3: some stuff. Some vegan stuff has a lot of sugar. 1776 01:23:42,040 --> 01:23:42,280 Speaker 9: Add it. 1777 01:23:43,000 --> 01:23:45,519 Speaker 1: Here's actually how you know when something's unhealthy for you, 1778 01:23:46,360 --> 01:23:49,439 Speaker 1: Like if you buy a bag of like candy, it'll 1779 01:23:49,479 --> 01:23:52,840 Speaker 1: it'll highlight the least bad thing for you. It'd be 1780 01:23:52,880 --> 01:23:55,800 Speaker 1: like fat free. But it doesn't mention that it has 1781 01:23:55,800 --> 01:23:57,880 Speaker 1: like two percent of your sugar in. 1782 01:23:57,840 --> 01:23:59,840 Speaker 3: That bag or how much sodium is in it. 1783 01:24:00,479 --> 01:24:02,200 Speaker 1: I mean, it's just yeah, I'd be like, I'd be 1784 01:24:02,200 --> 01:24:06,720 Speaker 1: like low low trans fats. You're like, oh great, but 1785 01:24:07,320 --> 01:24:09,599 Speaker 1: one hundred percent cholesterol whatever. 1786 01:24:09,680 --> 01:24:11,040 Speaker 3: This is a side story. 1787 01:24:11,120 --> 01:24:12,759 Speaker 15: I'm not going to say the name of the restaurant, 1788 01:24:12,800 --> 01:24:14,760 Speaker 15: but me and my trainer went to eat at a 1789 01:24:14,840 --> 01:24:18,599 Speaker 15: vegetarian spot because he's vegetarian. And he told him like, hey, 1790 01:24:18,680 --> 01:24:20,880 Speaker 15: I think it'd be a good idea if you guys 1791 01:24:21,240 --> 01:24:25,919 Speaker 15: put like the nutritional values of each thing, the protein, 1792 01:24:26,080 --> 01:24:27,439 Speaker 15: the calories like all that. 1793 01:24:27,840 --> 01:24:29,960 Speaker 3: He was like, yeah, no, we're not going to do that. Yeah, 1794 01:24:29,960 --> 01:24:31,240 Speaker 3: because it's bad for you. Yeah. 1795 01:24:31,280 --> 01:24:33,560 Speaker 15: Well yeah, he was like, well this last and that 1796 01:24:33,600 --> 01:24:35,280 Speaker 15: was the last time we ever went to our restaurant. 1797 01:24:35,280 --> 01:24:36,000 Speaker 3: I was two years ago. 1798 01:24:36,400 --> 01:24:40,240 Speaker 1: Again, just because something is vegan or vegetarian does not 1799 01:24:40,400 --> 01:24:43,640 Speaker 1: mean it's healthy. It just means it is vegan or vegetarian. 1800 01:24:43,920 --> 01:24:46,560 Speaker 1: I mean a vegan a vegetarian meal could be a 1801 01:24:46,600 --> 01:24:52,080 Speaker 1: casadia that's vegetarian. Sheese and a shit and by the way, 1802 01:24:52,280 --> 01:24:54,960 Speaker 1: she's you know, so I get it, but but I 1803 01:24:54,960 --> 01:24:56,599 Speaker 1: always think it's funny, like and he just look at 1804 01:24:56,640 --> 01:24:58,639 Speaker 1: the store when you go to the store next next time, 1805 01:24:59,120 --> 01:25:01,360 Speaker 1: just look at all the unk food and just look 1806 01:25:01,400 --> 01:25:03,559 Speaker 1: at the whatever's highlighted on the front of the drunk food. 1807 01:25:03,880 --> 01:25:06,880 Speaker 1: It'll be like, you know, no artificial colors, but it's 1808 01:25:06,880 --> 01:25:08,639 Speaker 1: like everything else is horrible for you in it. 1809 01:25:09,080 --> 01:25:10,400 Speaker 3: So uh okay. 1810 01:25:10,400 --> 01:25:12,400 Speaker 1: So we're getting a lot of a lot, not a lot, 1811 01:25:12,439 --> 01:25:17,000 Speaker 1: but enough people questioning. Some people are supporting Connor talking about, 1812 01:25:17,000 --> 01:25:19,120 Speaker 1: you know, how bad it is that this happened to him. 1813 01:25:19,560 --> 01:25:23,320 Speaker 1: Other people are questioning whether he's legitimate, and so let 1814 01:25:23,320 --> 01:25:24,599 Speaker 1: me just speak to that for a moment. 1815 01:25:24,960 --> 01:25:26,479 Speaker 3: Number One, he did not come to me. 1816 01:25:27,800 --> 01:25:31,800 Speaker 1: I heard his story through a friend and he told me, Hey, 1817 01:25:31,840 --> 01:25:34,040 Speaker 1: I know this guy that this happened to, and that 1818 01:25:34,200 --> 01:25:34,840 Speaker 1: was unprompted. 1819 01:25:34,880 --> 01:25:36,200 Speaker 3: It wasn't like that guy came to me. 1820 01:25:36,880 --> 01:25:39,679 Speaker 1: So my point is it was like there's like three 1821 01:25:39,800 --> 01:25:43,080 Speaker 1: levels of like, no, this guy did not seek out 1822 01:25:43,120 --> 01:25:45,000 Speaker 1: to come on a radio show and talk about this 1823 01:25:45,080 --> 01:25:47,160 Speaker 1: so that he could, you know, get us to go fundme. 1824 01:25:48,520 --> 01:25:51,360 Speaker 1: So it's nothing to do with that at all. I 1825 01:25:51,439 --> 01:25:53,719 Speaker 1: came to him and I said, hey, would you mind 1826 01:25:53,760 --> 01:25:56,240 Speaker 1: sharing your story on the radio because I heard this 1827 01:25:56,360 --> 01:25:59,639 Speaker 1: happen to you, and I think it could help other people. 1828 01:26:00,240 --> 01:26:03,479 Speaker 1: So if you're wondering if he's legit, Yes, he's legit, 1829 01:26:04,160 --> 01:26:06,479 Speaker 1: so I would not worry about that aspect of it. 1830 01:26:07,560 --> 01:26:10,639 Speaker 3: Let's go to Rod in Montana. Rod, you're on with Rich. 1831 01:26:12,479 --> 01:26:14,479 Speaker 2: Hi, Rich, and thanks for taking my call. 1832 01:26:14,760 --> 01:26:15,760 Speaker 3: Yeah, that's up. 1833 01:26:16,560 --> 01:26:22,320 Speaker 2: I'm looking for a replacement for Skype. I've been using it. 1834 01:26:22,320 --> 01:26:24,960 Speaker 2: It's in some of my advertising and stuff going back 1835 01:26:25,000 --> 01:26:29,040 Speaker 2: to twenty ten the number, and I'm not wanting to 1836 01:26:29,040 --> 01:26:32,680 Speaker 2: lose that number, and really does what I need to 1837 01:26:32,680 --> 01:26:37,519 Speaker 2: do because I'm I travel a lot, I'm all over 1838 01:26:37,600 --> 01:26:41,920 Speaker 2: the world. I've got I'll make international calls all over 1839 01:26:41,960 --> 01:26:45,160 Speaker 2: the world, so I need to be able to dial 1840 01:26:45,240 --> 01:26:48,879 Speaker 2: out to a number that isn't a member of whatever 1841 01:26:49,000 --> 01:26:52,439 Speaker 2: organization is there. I want to port my number off. 1842 01:26:53,120 --> 01:26:54,120 Speaker 3: Well that's a question. 1843 01:26:54,280 --> 01:26:56,479 Speaker 1: So have you been in contact with Skype, because as 1844 01:26:56,479 --> 01:26:58,960 Speaker 1: far as I can tell, I'm not sure there's a 1845 01:26:59,000 --> 01:27:00,000 Speaker 1: way to port that number. 1846 01:27:01,600 --> 01:27:03,639 Speaker 2: They will release the number to you, they. 1847 01:27:03,479 --> 01:27:06,839 Speaker 3: Will, ye. Okay, how did you find that information? 1848 01:27:08,960 --> 01:27:09,720 Speaker 2: I googled it? 1849 01:27:10,000 --> 01:27:11,920 Speaker 3: Okay, well, yes, so did I. 1850 01:27:12,000 --> 01:27:15,720 Speaker 1: But it's there's nothing official. There's there's nothing official that 1851 01:27:15,760 --> 01:27:17,519 Speaker 1: I can find. I found one person I think It 1852 01:27:17,560 --> 01:27:20,360 Speaker 1: was on Reddit that said that they were able to 1853 01:27:20,400 --> 01:27:23,000 Speaker 1: do it. But I you know, you would think if this, 1854 01:27:23,280 --> 01:27:25,599 Speaker 1: if Skype would allow you to port that number, they 1855 01:27:25,600 --> 01:27:29,160 Speaker 1: would have an official help page on porting that number. 1856 01:27:29,800 --> 01:27:33,559 Speaker 1: So my question is what did you find for Like, 1857 01:27:33,640 --> 01:27:35,280 Speaker 1: you know, when you poured out a phone number, you 1858 01:27:35,320 --> 01:27:39,360 Speaker 1: need some sort of account number or code. Did you 1859 01:27:39,439 --> 01:27:41,320 Speaker 1: find what that would be with Skype? 1860 01:27:42,960 --> 01:27:45,040 Speaker 2: No, because I haven't figured out where I'm going to move. 1861 01:27:45,560 --> 01:27:48,360 Speaker 3: Okay, got it? So you haven't gotten for first? Okay, 1862 01:27:48,400 --> 01:27:48,920 Speaker 3: well I would. 1863 01:27:49,320 --> 01:27:51,320 Speaker 2: I don't want to waste my time because I can't. 1864 01:27:51,840 --> 01:27:53,040 Speaker 2: It turns out I can't. 1865 01:27:52,920 --> 01:27:53,800 Speaker 3: Port it right. 1866 01:27:54,280 --> 01:27:56,120 Speaker 1: Well, you may, you may find that you might not 1867 01:27:56,160 --> 01:27:58,240 Speaker 1: be able to. But here's my question. What are you 1868 01:27:58,320 --> 01:28:00,479 Speaker 1: trying to do with this with this phone number? So 1869 01:28:00,560 --> 01:28:03,120 Speaker 1: let's say, like like, are you making calls out? Do 1870 01:28:03,200 --> 01:28:05,280 Speaker 1: people call you? Call you on it? 1871 01:28:07,400 --> 01:28:09,600 Speaker 2: I've got about five things so that I would like 1872 01:28:09,680 --> 01:28:13,559 Speaker 2: it to do. But I'm currently doing with Scott. I 1873 01:28:13,640 --> 01:28:16,400 Speaker 2: pay to use their dial out so I can call 1874 01:28:16,439 --> 01:28:19,360 Speaker 2: anybody that's not just to have a Skype number, I 1875 01:28:19,400 --> 01:28:20,280 Speaker 2: can still call. 1876 01:28:20,120 --> 01:28:22,479 Speaker 1: It rod I'm getting I'm getting the uh, They're they're 1877 01:28:22,479 --> 01:28:25,280 Speaker 1: playing me off here? How is that such a short segment. 1878 01:28:25,760 --> 01:28:28,400 Speaker 1: I got to take this. Uh hang on the line, 1879 01:28:28,400 --> 01:28:32,719 Speaker 1: okay eighty eight. Sorry. Coming up, we're going to talk 1880 01:28:32,800 --> 01:28:36,519 Speaker 1: about the death clock app rich on Tech dot TV. 1881 01:28:36,680 --> 01:28:40,080 Speaker 3: We'll be right back. Welcome back to rich on Tech. 1882 01:28:40,680 --> 01:28:42,360 Speaker 3: We're just doing the robot in here. Why not. 1883 01:28:43,320 --> 01:28:45,320 Speaker 1: We have a lot of fun here on the show. 1884 01:28:45,640 --> 01:28:48,360 Speaker 1: So I talked to Rod Off off air. 1885 01:28:49,479 --> 01:28:50,280 Speaker 3: He's in Montana. 1886 01:28:50,360 --> 01:28:53,719 Speaker 1: He's looking for a Skype replacement, and so he said 1887 01:28:53,720 --> 01:28:57,439 Speaker 1: he had five tenants that he needed for his his 1888 01:28:57,520 --> 01:29:00,280 Speaker 1: new replacement to do, which is dial out numbers. You 1889 01:29:00,360 --> 01:29:02,080 Speaker 1: had to be able to port a phone number in, 1890 01:29:02,840 --> 01:29:08,360 Speaker 1: use it with a VPN, accept SMS two factor authentication codes, 1891 01:29:09,040 --> 01:29:12,080 Speaker 1: and then also be able to dial out for international calls. 1892 01:29:12,920 --> 01:29:16,439 Speaker 1: And I said, I'm pretty sure that Google Voice checks 1893 01:29:16,479 --> 01:29:19,559 Speaker 1: all of those boxes. So I've had Google Voice since 1894 01:29:19,640 --> 01:29:22,400 Speaker 1: day one. It used to be called Grand Central. It 1895 01:29:22,439 --> 01:29:24,960 Speaker 1: was a startup. Google bought them in about three days 1896 01:29:25,560 --> 01:29:28,799 Speaker 1: after they started, and it was at the beginning, Google 1897 01:29:28,840 --> 01:29:31,439 Speaker 1: Voice was a way to have one phone number. This 1898 01:29:31,479 --> 01:29:33,280 Speaker 1: is back in the day when we had landlines and 1899 01:29:33,320 --> 01:29:36,040 Speaker 1: a work phone number and a cell phone number. So 1900 01:29:36,280 --> 01:29:38,960 Speaker 1: the idea is that you would call this Grand central 1901 01:29:39,040 --> 01:29:41,040 Speaker 1: number and it would ring all those phones at the 1902 01:29:41,080 --> 01:29:44,080 Speaker 1: same time. Now, of course we all have a cell 1903 01:29:44,120 --> 01:29:46,400 Speaker 1: phone and that's pretty much our primary device. We don't 1904 01:29:46,439 --> 01:29:49,360 Speaker 1: need that functionality. But Google Voice still has a lot 1905 01:29:49,400 --> 01:29:51,960 Speaker 1: of great features baked in, and I think, Rod, it's 1906 01:29:52,000 --> 01:29:53,800 Speaker 1: going to do all those things that you need. I 1907 01:29:53,840 --> 01:29:55,840 Speaker 1: think the biggest trick is going to be poorting your 1908 01:29:55,880 --> 01:29:58,320 Speaker 1: number out from Skype. I've not heard of a successful 1909 01:29:59,080 --> 01:30:01,679 Speaker 1: story on that yet. So maybe now that it's going away, 1910 01:30:01,720 --> 01:30:03,800 Speaker 1: we'll hear about how people can do that, and I 1911 01:30:03,880 --> 01:30:05,960 Speaker 1: might have to email Skype and ask them what the 1912 01:30:06,760 --> 01:30:09,880 Speaker 1: functionality is there. All right, thanks for the call. All right, 1913 01:30:09,960 --> 01:30:14,320 Speaker 1: Now we've got Brent Fransen. He is the founder of 1914 01:30:14,360 --> 01:30:17,000 Speaker 1: an app called death Clock. We talked about it on 1915 01:30:17,040 --> 01:30:20,240 Speaker 1: the show before. Now he's joining us to talk about 1916 01:30:20,640 --> 01:30:23,040 Speaker 1: what this app is all about. Welcome to the show, Brent. 1917 01:30:23,880 --> 01:30:24,880 Speaker 5: Thanks for having me Rich. 1918 01:30:25,200 --> 01:30:27,120 Speaker 1: Yeah, so when I first saw this, I didn't know 1919 01:30:27,120 --> 01:30:29,000 Speaker 1: if it was a joke or not. It's not a joke, 1920 01:30:29,640 --> 01:30:32,839 Speaker 1: so this is a real app that you created. Explain 1921 01:30:32,920 --> 01:30:33,800 Speaker 1: what the app does? 1922 01:30:35,400 --> 01:30:38,320 Speaker 16: Yeah, I mean the basic summary is we tell you 1923 01:30:38,400 --> 01:30:40,360 Speaker 16: when you're going to die, and then we help you 1924 01:30:40,439 --> 01:30:44,639 Speaker 16: live longer. What that means is you answer twenty nine 1925 01:30:44,760 --> 01:30:51,640 Speaker 16: questions and we've built a proprietary AI that looks at sleep, diet, exercise, 1926 01:30:51,720 --> 01:30:54,840 Speaker 16: family history, your answers to the questions, and then we 1927 01:30:54,960 --> 01:30:58,240 Speaker 16: predict two things. The date of your death, so the 1928 01:30:58,280 --> 01:31:02,200 Speaker 16: AI will predict an exact day eight, and then second 1929 01:31:02,240 --> 01:31:05,320 Speaker 16: it'll predict how much longer it thinks you can live 1930 01:31:05,400 --> 01:31:07,559 Speaker 16: if you change, if you change your habits, if you 1931 01:31:07,640 --> 01:31:09,120 Speaker 16: change the way that you're living your life. 1932 01:31:09,360 --> 01:31:11,720 Speaker 1: This is so wild because it's I know there's been 1933 01:31:12,640 --> 01:31:14,960 Speaker 1: things online, websites you can go to, you can pop 1934 01:31:14,960 --> 01:31:18,040 Speaker 1: in some of this information. I'm sure insurance companies all 1935 01:31:18,080 --> 01:31:20,559 Speaker 1: have this sort of information on the back end, but 1936 01:31:20,640 --> 01:31:23,719 Speaker 1: to have this in a very friendly consumer facing app, 1937 01:31:23,720 --> 01:31:25,280 Speaker 1: Like the app has a slick design. 1938 01:31:26,320 --> 01:31:29,240 Speaker 3: You know, it's free. Well for the base part. 1939 01:31:29,280 --> 01:31:33,120 Speaker 1: We could talk about the paid upgrades later, but what 1940 01:31:33,240 --> 01:31:34,840 Speaker 1: kind of like what was the impetus on this, Like 1941 01:31:34,880 --> 01:31:35,920 Speaker 1: why did you want to do this? 1942 01:31:37,720 --> 01:31:40,280 Speaker 16: I basically I think our health our healthcare system is 1943 01:31:40,280 --> 01:31:42,719 Speaker 16: more of a sick care system. I grew up around 1944 01:31:42,720 --> 01:31:44,960 Speaker 16: a lot of addiction, and so I've got a lot 1945 01:31:45,000 --> 01:31:48,680 Speaker 16: of disdain for the just the reactive nature of our 1946 01:31:48,720 --> 01:31:52,559 Speaker 16: healthcare system, and so I've been very focused on building 1947 01:31:52,600 --> 01:31:56,920 Speaker 16: technology that helps people manage the way that they're living 1948 01:31:56,920 --> 01:31:58,840 Speaker 16: their lives so that they can have better lives and 1949 01:31:58,880 --> 01:32:00,920 Speaker 16: longer lives and kind of fit in for the gap 1950 01:32:01,320 --> 01:32:03,719 Speaker 16: that we've gotten healthcare system. Our healthcare system is great 1951 01:32:03,920 --> 01:32:05,519 Speaker 16: if you get hit by a car, or you get 1952 01:32:05,520 --> 01:32:08,880 Speaker 16: diagnosed with cancer or something, if you're being if you're 1953 01:32:08,920 --> 01:32:12,200 Speaker 16: broken and being fixed in some way, but it's not 1954 01:32:12,280 --> 01:32:15,160 Speaker 16: good at preventing us from getting disease in the first place. 1955 01:32:15,160 --> 01:32:17,800 Speaker 16: And so I've been very focused on trying to build 1956 01:32:17,880 --> 01:32:19,800 Speaker 16: technology that helps people do that. 1957 01:32:20,400 --> 01:32:20,559 Speaker 5: Now. 1958 01:32:20,560 --> 01:32:22,920 Speaker 1: When I first shared this app on TV and later 1959 01:32:23,000 --> 01:32:24,360 Speaker 1: the radio, people are like, well, is it just a 1960 01:32:24,479 --> 01:32:26,040 Speaker 1: data grab? Is you just trying to get all your 1961 01:32:26,080 --> 01:32:29,000 Speaker 1: personal information? I said, I don't think so, because the 1962 01:32:29,400 --> 01:32:33,439 Speaker 1: core functionality to get that life expectancy, that death date, 1963 01:32:34,240 --> 01:32:36,559 Speaker 1: you don't really have to give up much personal information. 1964 01:32:36,680 --> 01:32:38,839 Speaker 1: It's not asking you for your blood type or anything, 1965 01:32:38,920 --> 01:32:40,960 Speaker 1: or even your social or your I don't even think 1966 01:32:40,960 --> 01:32:42,840 Speaker 1: it asked for your email address. It just asked for 1967 01:32:42,880 --> 01:32:44,519 Speaker 1: like your name and your age. And then you answer 1968 01:32:44,520 --> 01:32:46,960 Speaker 1: these questions, right, Yeah. 1969 01:32:46,680 --> 01:32:51,200 Speaker 16: That's right, it's name, age, You answer the twenty nine questions, 1970 01:32:51,720 --> 01:32:54,479 Speaker 16: and yeah, we don't sell the data. I mean our goal, 1971 01:32:54,680 --> 01:32:56,880 Speaker 16: what we're really building is what we would call an 1972 01:32:56,880 --> 01:33:01,799 Speaker 16: AI health concierge. But basically the longer, the top factor 1973 01:33:01,840 --> 01:33:03,600 Speaker 16: that determines how long you're going to live is how 1974 01:33:03,640 --> 01:33:06,599 Speaker 16: much money you have, and the top one percent live 1975 01:33:06,640 --> 01:33:10,120 Speaker 16: on average fifteen years longer than the bottom one percent. 1976 01:33:10,520 --> 01:33:13,000 Speaker 16: There's a whole bunch of reasons for that, but the 1977 01:33:13,040 --> 01:33:15,439 Speaker 16: top reason is just you have access to better healthcare. 1978 01:33:15,479 --> 01:33:17,679 Speaker 16: So if you're really wealthy of a private doc who 1979 01:33:17,680 --> 01:33:19,640 Speaker 16: can give you preventive health care the way that you 1980 01:33:19,640 --> 01:33:22,160 Speaker 16: want it. So the business model, back to your question, 1981 01:33:22,240 --> 01:33:25,360 Speaker 16: is not to sell the data. It is to say, hey, 1982 01:33:25,520 --> 01:33:27,800 Speaker 16: you know you're going to live to seventy five. The 1983 01:33:27,840 --> 01:33:29,599 Speaker 16: way you're living your life today, we think you can. 1984 01:33:29,680 --> 01:33:31,400 Speaker 16: In the AI thinks you could live to ninety two, 1985 01:33:32,120 --> 01:33:35,240 Speaker 16: and we've trained an AI to help you live to 1986 01:33:35,320 --> 01:33:36,720 Speaker 16: ninety two. We don't want to see you go to 1987 01:33:36,800 --> 01:33:38,880 Speaker 16: seventy five. So that's how we try to make money, 1988 01:33:38,920 --> 01:33:40,439 Speaker 16: and that's what you pay for. You don't pay for 1989 01:33:40,479 --> 01:33:42,200 Speaker 16: the prediction, but you would pay and you'd get a 1990 01:33:42,200 --> 01:33:45,000 Speaker 16: free trial for the AI health concierge. 1991 01:33:45,200 --> 01:33:47,759 Speaker 1: So how do you know if you're successful with this? Like, obviously, 1992 01:33:47,800 --> 01:33:49,519 Speaker 1: I mean this is brand new. It's not like you 1993 01:33:49,920 --> 01:33:52,640 Speaker 1: have data to tell like if you're right on these numbers. Like, 1994 01:33:52,680 --> 01:33:53,680 Speaker 1: how do you tell if you're right? 1995 01:33:56,040 --> 01:33:58,240 Speaker 16: Well, we are able to use a whole bunch of 1996 01:33:58,280 --> 01:34:00,920 Speaker 16: existing data to tell us if for right. So we've 1997 01:34:00,920 --> 01:34:04,639 Speaker 16: got actuarial data. We've trained the AI on about twelve 1998 01:34:04,720 --> 01:34:08,599 Speaker 16: hundred longevity studies, and then there's the data that that 1999 01:34:09,479 --> 01:34:12,800 Speaker 16: you input their CDC data, et cetera. And then we've 2000 01:34:12,840 --> 01:34:17,599 Speaker 16: taken data sets from people who we know have died 2001 01:34:17,760 --> 01:34:19,559 Speaker 16: and we know something about and you can kind of 2002 01:34:19,840 --> 01:34:23,400 Speaker 16: retroactively train the data set and test whether or not 2003 01:34:23,439 --> 01:34:26,320 Speaker 16: your predictions are accurate. So we believe it's the most 2004 01:34:26,360 --> 01:34:29,639 Speaker 16: accurate death date prediction in the world. But what's more 2005 01:34:29,680 --> 01:34:32,080 Speaker 16: important than the prediction of when you're going to die 2006 01:34:32,160 --> 01:34:34,559 Speaker 16: is can we help you do the things that are 2007 01:34:34,560 --> 01:34:35,759 Speaker 16: going to help you live longer. 2008 01:34:35,960 --> 01:34:36,719 Speaker 5: You know, get the. 2009 01:34:36,640 --> 01:34:40,479 Speaker 16: Cancer screenings, take the supplements, you know, go talk to 2010 01:34:40,520 --> 01:34:43,160 Speaker 16: your doctor about the things that are most likely to 2011 01:34:43,240 --> 01:34:47,080 Speaker 16: kill you, and you know, take action so those things 2012 01:34:47,080 --> 01:34:47,680 Speaker 16: don't get you. 2013 01:34:48,000 --> 01:34:50,360 Speaker 5: That's where we're really focused on. Doing well. 2014 01:34:50,360 --> 01:34:52,720 Speaker 16: I mean, the mission of the business is to help 2015 01:34:52,720 --> 01:34:55,000 Speaker 16: one hundred million people live ten years longer, and so 2016 01:34:55,240 --> 01:34:57,720 Speaker 16: we're very focused on how do we help you do that. 2017 01:34:58,160 --> 01:35:00,679 Speaker 1: So we're talking about the app death Claw. It's available 2018 01:35:00,680 --> 01:35:04,120 Speaker 1: for iPhone and Android. The website is deathclock dot co. 2019 01:35:05,000 --> 01:35:06,719 Speaker 1: You can find a link to it on my website. 2020 01:35:06,840 --> 01:35:09,680 Speaker 1: Rich on tech dot TV. This is Brent Fransen, the 2021 01:35:10,000 --> 01:35:12,840 Speaker 1: founder of the app. So what are you finding? What 2022 01:35:12,840 --> 01:35:15,360 Speaker 1: are you finding in your data with people that are 2023 01:35:15,360 --> 01:35:19,880 Speaker 1: filling out this information and using this information to determine 2024 01:35:19,920 --> 01:35:20,599 Speaker 1: when they might die? 2025 01:35:21,960 --> 01:35:23,720 Speaker 16: I think so we're finding a couple of things. So 2026 01:35:23,840 --> 01:35:27,439 Speaker 16: one is the concept scares people. So people either love 2027 01:35:27,479 --> 01:35:28,520 Speaker 16: the concept. 2028 01:35:28,120 --> 01:35:30,280 Speaker 5: And they're drawn to it or they hate it. 2029 01:35:30,280 --> 01:35:33,280 Speaker 16: It can be scary to think about death, and I 2030 01:35:33,360 --> 01:35:38,200 Speaker 16: understand that now almost universally, when people go through it, 2031 01:35:38,280 --> 01:35:39,240 Speaker 16: they find it's fun. 2032 01:35:39,320 --> 01:35:41,479 Speaker 5: We've taken a pretty lighthearted approach to it, and so 2033 01:35:41,520 --> 01:35:42,080 Speaker 5: we don't. 2034 01:35:41,880 --> 01:35:43,840 Speaker 1: Really Yeah, you get to save the date card. By 2035 01:35:43,880 --> 01:35:45,599 Speaker 1: the way, at the end, it's like your death date 2036 01:35:45,680 --> 01:35:47,679 Speaker 1: is on a save the date card. I mean that's 2037 01:35:48,000 --> 01:35:49,679 Speaker 1: you know, a little tongue in cheek humor there. 2038 01:35:50,320 --> 01:35:52,599 Speaker 5: Yeah, there's a grim reaper flying Okay. 2039 01:35:54,240 --> 01:35:56,400 Speaker 16: I think the thing that I've been surprised with the 2040 01:35:56,439 --> 01:35:59,639 Speaker 16: most is that most people don't really know what they 2041 01:35:59,720 --> 01:36:02,080 Speaker 16: need to do to live a little bit longer. So 2042 01:36:02,160 --> 01:36:05,400 Speaker 16: we live in this like post Huberman Peter Atier era. 2043 01:36:05,520 --> 01:36:08,479 Speaker 16: We have these health influencers who are talking about a 2044 01:36:08,479 --> 01:36:11,120 Speaker 16: lot of really complicated things like should I be doing 2045 01:36:11,160 --> 01:36:13,400 Speaker 16: something cold plunge every day, or should I be taking 2046 01:36:13,479 --> 01:36:15,880 Speaker 16: met foreman or should I be getting a full body scan? 2047 01:36:16,920 --> 01:36:20,719 Speaker 16: And people, I think want to do the right things 2048 01:36:20,760 --> 01:36:23,840 Speaker 16: to stay healthy and live a good and long life, 2049 01:36:23,960 --> 01:36:25,680 Speaker 16: but they don't really know what to do. 2050 01:36:25,800 --> 01:36:27,800 Speaker 5: So we create what's called a longevity plan. 2051 01:36:28,040 --> 01:36:30,599 Speaker 16: But I've just been surprised at how much value there 2052 01:36:30,640 --> 01:36:32,960 Speaker 16: is and helping people cut through some of the noise 2053 01:36:33,000 --> 01:36:35,559 Speaker 16: and say, hey, okay, for you a forty three year 2054 01:36:35,560 --> 01:36:38,759 Speaker 16: old male, here's what matters and here's what doesn't matter. 2055 01:36:39,280 --> 01:36:41,120 Speaker 1: I think this app actually might have pushed me to 2056 01:36:41,160 --> 01:36:45,000 Speaker 1: get one of these heart calcium tests because I was 2057 01:36:45,040 --> 01:36:47,720 Speaker 1: wondering about that and I ended up I think I 2058 01:36:47,840 --> 01:36:49,720 Speaker 1: pretty much went I don't know if this was like 2059 01:36:49,760 --> 01:36:51,559 Speaker 1: in the back of my mind this app, because I 2060 01:36:51,560 --> 01:36:52,920 Speaker 1: went through it and I was like, oh my gosh, 2061 01:36:52,920 --> 01:36:56,960 Speaker 1: this is scary information, Like it's weird. It's information we 2062 01:36:57,000 --> 01:37:00,240 Speaker 1: all know. We know we're gonna die, But to have 2063 01:37:00,320 --> 01:37:04,679 Speaker 1: a date is in an age is really like eye 2064 01:37:04,680 --> 01:37:07,080 Speaker 1: opening for something that we all know is going to happen. 2065 01:37:08,560 --> 01:37:11,400 Speaker 16: Yeah, I feel I feel just knowing the decade in 2066 01:37:11,439 --> 01:37:13,439 Speaker 16: which you're likely to die. It's not you know, the 2067 01:37:13,439 --> 01:37:16,120 Speaker 16: math is very simple, even if you just look at 2068 01:37:16,160 --> 01:37:19,160 Speaker 16: you know, average life expectancy for a male or female 2069 01:37:19,200 --> 01:37:21,559 Speaker 16: in the US. It's very easy to do that math. 2070 01:37:21,800 --> 01:37:24,760 Speaker 16: But there's something jarring about saying like, oh, I'm likely 2071 01:37:24,800 --> 01:37:28,960 Speaker 16: to die in the twenty sixties. And then it's funny 2072 01:37:29,040 --> 01:37:31,760 Speaker 16: you mentioned the calcium scan. That's another one of those things. 2073 01:37:31,800 --> 01:37:34,360 Speaker 16: There's a whole bunch of really basic things that we 2074 01:37:34,400 --> 01:37:36,759 Speaker 16: can be doing that in that case, it's a CT 2075 01:37:37,000 --> 01:37:40,800 Speaker 16: scan that looks at calcification of plaque in the heart. 2076 01:37:40,960 --> 01:37:43,559 Speaker 1: And by the way, it's about three minutes to do. 2077 01:37:43,800 --> 01:37:45,559 Speaker 1: I mean, it was so crazy fast. 2078 01:37:45,640 --> 01:37:48,559 Speaker 16: It's inexpensive, and it can save your life. I mean, 2079 01:37:48,800 --> 01:37:50,720 Speaker 16: you know, I did it recently and I got a 2080 01:37:50,720 --> 01:37:53,000 Speaker 16: score of zero. Okay, that's good. I'm in a good place. 2081 01:37:53,040 --> 01:37:55,800 Speaker 16: But it can save your life. And like, it's kind 2082 01:37:55,800 --> 01:37:58,160 Speaker 16: of fallen through the cracks and the healthcare system, and 2083 01:37:58,200 --> 01:38:01,080 Speaker 16: so we've got to be really prove about managing our 2084 01:38:01,080 --> 01:38:01,599 Speaker 16: health journey. 2085 01:38:01,600 --> 01:38:03,439 Speaker 5: We don't. We don't have a healthcare system that's going 2086 01:38:03,520 --> 01:38:04,160 Speaker 5: to do it for us. 2087 01:38:04,360 --> 01:38:05,240 Speaker 3: No, we certainly don't. 2088 01:38:05,240 --> 01:38:07,759 Speaker 1: And like you said, it works really well when you're sick, 2089 01:38:08,200 --> 01:38:10,320 Speaker 1: but the preventative stuff is very tricky. 2090 01:38:10,360 --> 01:38:11,040 Speaker 3: It's it's funny. 2091 01:38:11,040 --> 01:38:13,439 Speaker 1: I went to my primary doctor a couple of years 2092 01:38:13,439 --> 01:38:15,720 Speaker 1: ago and they're like, hey, you know, why, why did 2093 01:38:15,720 --> 01:38:17,559 Speaker 1: you not come in for your physical? I said, well, 2094 01:38:17,640 --> 01:38:19,639 Speaker 1: no one ever told me, and I said, you're an adult, 2095 01:38:19,640 --> 01:38:21,280 Speaker 1: We're not going to tell you. They're like, you have 2096 01:38:21,320 --> 01:38:23,680 Speaker 1: to make your appointment. And it really like stuck with 2097 01:38:23,800 --> 01:38:26,320 Speaker 1: me of like, if you want to be healthy, you 2098 01:38:26,439 --> 01:38:29,080 Speaker 1: need to be in control of what you do and 2099 01:38:29,080 --> 01:38:31,840 Speaker 1: and you know, question everything. And this calcium scan it's 2100 01:38:31,880 --> 01:38:34,920 Speaker 1: funny because I talked to like a couple people about it, 2101 01:38:34,960 --> 01:38:36,320 Speaker 1: and I talked to my friend about it and it 2102 01:38:36,360 --> 01:38:41,280 Speaker 1: actually found a blockage in his heart, and you know, 2103 01:38:41,360 --> 01:38:44,040 Speaker 1: so it's like it was very Anyway, my point is 2104 01:38:44,080 --> 01:38:46,040 Speaker 1: we were talking about this stuff and it's like it 2105 01:38:46,080 --> 01:38:48,120 Speaker 1: does help. And I said, well, don't understand why everyone 2106 01:38:48,160 --> 01:38:49,720 Speaker 1: doesn't do this, you know, like why isn't this part 2107 01:38:49,760 --> 01:38:52,400 Speaker 1: of like the system. You know, it depends on insurance 2108 01:38:52,479 --> 01:38:55,080 Speaker 1: and all this, and I guess there's just so much 2109 01:38:55,240 --> 01:38:58,400 Speaker 1: mystery around healthcare and what's included, what's not included, what 2110 01:38:58,439 --> 01:39:01,200 Speaker 1: you should do and again and all these people you mentioned. 2111 01:39:01,240 --> 01:39:04,960 Speaker 1: By the way, I read that book, like the was 2112 01:39:05,120 --> 01:39:07,920 Speaker 1: like four hour Body many years ago, and it's like 2113 01:39:08,240 --> 01:39:10,479 Speaker 1: everything is so complicated. Like these people are taking like 2114 01:39:10,520 --> 01:39:12,720 Speaker 1: a blood test every day of their life. It's like 2115 01:39:12,720 --> 01:39:14,720 Speaker 1: that is not for the average person to be able 2116 01:39:14,720 --> 01:39:17,800 Speaker 1: to do, or these supplements and things. So, you know, 2117 01:39:17,840 --> 01:39:19,479 Speaker 1: for the average person, I think what it comes down 2118 01:39:19,520 --> 01:39:22,120 Speaker 1: to is you're working every day, you're going into a desk, 2119 01:39:22,160 --> 01:39:25,320 Speaker 1: you're sitting down, you're eating fast, and it's it's tough. 2120 01:39:25,640 --> 01:39:28,080 Speaker 1: It is tough to be healthy because you have to 2121 01:39:28,120 --> 01:39:30,320 Speaker 1: make a very concerted effort to do that. 2122 01:39:31,400 --> 01:39:33,519 Speaker 5: Yeah, we're trying to simplify it. I totally agree. 2123 01:39:33,520 --> 01:39:35,519 Speaker 16: You know, there's this guy, Brian Johnson who's trying to 2124 01:39:35,600 --> 01:39:38,640 Speaker 16: basically his whole slogan is not dying on which I 2125 01:39:38,680 --> 01:39:42,080 Speaker 16: find to be ridiculous. But he's dinner at eleven am 2126 01:39:42,360 --> 01:39:43,759 Speaker 16: so he can sleep better. 2127 01:39:43,640 --> 01:39:44,840 Speaker 3: Or whatever, give me a break book. 2128 01:39:44,840 --> 01:39:47,000 Speaker 16: I've got a wife and kids. I'm not eating dinner 2129 01:39:47,320 --> 01:39:51,040 Speaker 16: right at eleven am. But there's also a very interesting 2130 01:39:51,160 --> 01:39:53,400 Speaker 16: post AI moment where I mean a lot of what 2131 01:39:53,400 --> 01:39:56,800 Speaker 16: we're trying to do is give you a place to 2132 01:39:56,880 --> 01:39:58,760 Speaker 16: put all of your health data. So if you have 2133 01:39:58,800 --> 01:40:01,759 Speaker 16: any blood tests on a twenty three in me or whatever, 2134 01:40:01,760 --> 01:40:04,439 Speaker 16: it is just your basic health profile. We should all 2135 01:40:04,479 --> 01:40:07,840 Speaker 16: have an AI that's trained on any health data that 2136 01:40:07,880 --> 01:40:10,479 Speaker 16: we have and that just sits around twenty four to 2137 01:40:10,479 --> 01:40:13,439 Speaker 16: seven and analyzes our data and tries to make it 2138 01:40:13,520 --> 01:40:17,760 Speaker 16: easy for us to be healthy and live longer. And 2139 01:40:17,800 --> 01:40:21,880 Speaker 16: this is this wasn't possible pre AI. So you know, 2140 01:40:21,960 --> 01:40:25,080 Speaker 16: taking the data set that is our unique health profile, 2141 01:40:26,000 --> 01:40:28,080 Speaker 16: seriously putting it in one place and then having an 2142 01:40:28,120 --> 01:40:30,800 Speaker 16: AI that's trained on it, I think allows all of 2143 01:40:30,880 --> 01:40:36,439 Speaker 16: us to have basically private doc level experience at a 2144 01:40:36,520 --> 01:40:37,679 Speaker 16: fraction of the cost. 2145 01:40:38,160 --> 01:40:39,519 Speaker 5: And that's what we're trying to do. 2146 01:40:39,600 --> 01:40:43,360 Speaker 1: All right, So scary name helpful app deathclock dot Co. 2147 01:40:44,560 --> 01:40:47,840 Speaker 1: Brent Fransen, founder of death Clock, thanks for joining me today. 2148 01:40:48,400 --> 01:40:50,160 Speaker 3: Thank you rich all right eighty. 2149 01:40:50,320 --> 01:40:52,599 Speaker 1: I'm sorry rich On tech dot tv for the link 2150 01:40:52,640 --> 01:40:55,320 Speaker 1: to that app. Rich On tech dot TV coming up. 2151 01:40:55,360 --> 01:40:59,519 Speaker 1: We're going to open up. The feedback is overflowing. I'm 2152 01:40:59,520 --> 01:41:01,640 Speaker 1: going to read some of the emails, the comments, and 2153 01:41:01,680 --> 01:41:04,559 Speaker 1: the questions that you sent me this week right here 2154 01:41:04,600 --> 01:41:07,439 Speaker 1: on rich on Tech. Welcome back to rich On Tech. 2155 01:41:09,200 --> 01:41:15,720 Speaker 1: Rich Demiro here talking technology with you, trying to get 2156 01:41:15,720 --> 01:41:16,440 Speaker 1: to the feedbag. 2157 01:41:16,520 --> 01:41:16,720 Speaker 9: Here. 2158 01:41:16,880 --> 01:41:18,960 Speaker 3: See if there's anything else I should mention before we 2159 01:41:19,000 --> 01:41:22,240 Speaker 3: open up the feedbag. Let's just you know what, let's 2160 01:41:22,240 --> 01:41:23,040 Speaker 3: just get to the feedback. 2161 01:41:23,080 --> 01:41:25,160 Speaker 1: We got so much in the feedback, We're just gonna 2162 01:41:26,160 --> 01:41:30,559 Speaker 1: just gonna open it up. Rodney from Tarzana writes in Hey, Rich, 2163 01:41:31,040 --> 01:41:33,280 Speaker 1: we wanted to use the whisper flow app you mentioned, 2164 01:41:33,280 --> 01:41:36,080 Speaker 1: but our Norton anti virus showed the website as safe. 2165 01:41:36,080 --> 01:41:38,120 Speaker 1: But when we downloaded the app, we got a warning 2166 01:41:38,640 --> 01:41:41,479 Speaker 1: that it was infected with a virus. We quarantined and 2167 01:41:41,560 --> 01:41:45,880 Speaker 1: deleted it. Any thoughts So I emailed the makers of 2168 01:41:45,920 --> 01:41:47,960 Speaker 1: whisper flow and they did email me back, and they 2169 01:41:47,960 --> 01:41:51,000 Speaker 1: said that some anti virus programs like Norton, Windows Defender 2170 01:41:51,040 --> 01:41:54,799 Speaker 1: and Kesperski are flagging the Windows version as a potential 2171 01:41:54,880 --> 01:41:57,519 Speaker 1: threat because the app requires access to your keyboard and 2172 01:41:57,600 --> 01:42:00,560 Speaker 1: text boxes. The company says they are working with the 2173 01:42:00,600 --> 01:42:04,120 Speaker 1: anti virus companies to get that fixed. 2174 01:42:04,200 --> 01:42:06,479 Speaker 3: So there you go. Hopefully it's a false alarm there. 2175 01:42:07,439 --> 01:42:09,800 Speaker 1: Bob from Palace Verdes writes in I read your article 2176 01:42:09,840 --> 01:42:11,800 Speaker 1: on AT and t's new device that's meant to bring 2177 01:42:11,840 --> 01:42:15,719 Speaker 1: back landline service. It's called AT and T Phone Advanced. 2178 01:42:16,200 --> 01:42:18,240 Speaker 1: My mom still has AT and T landline and a 2179 01:42:18,280 --> 01:42:21,200 Speaker 1: house full of wired phones. Many are rotary dial Oh 2180 01:42:21,200 --> 01:42:24,479 Speaker 1: my gosh. Unfortunately AT and t's device does not support 2181 01:42:24,560 --> 01:42:27,880 Speaker 1: rotary phones. They could have easily added the circuitry, but 2182 01:42:28,000 --> 01:42:33,160 Speaker 1: chose not to. Well, look, I understand there are probably 2183 01:42:33,200 --> 01:42:36,080 Speaker 1: not that many rotary phones out there, and so AT 2184 01:42:36,200 --> 01:42:39,559 Speaker 1: and T this is internet, internet based phone service. They're 2185 01:42:39,560 --> 01:42:43,160 Speaker 1: trying to help people out that don't have landline service, 2186 01:42:43,240 --> 01:42:45,960 Speaker 1: or they're trying to get people off landline service. So 2187 01:42:46,280 --> 01:42:50,320 Speaker 1: I understand that that they didn't put rotary in there, 2188 01:42:50,320 --> 01:42:52,160 Speaker 1: because I mean, come on, how many people? I mean, 2189 01:42:52,160 --> 01:42:54,240 Speaker 1: they know how many people are using rotary? Is how 2190 01:42:54,280 --> 01:42:57,479 Speaker 1: it's got to be like less than a tenth of 2191 01:42:57,479 --> 01:42:59,720 Speaker 1: a percent of people in America using rotary Stoll, But 2192 01:42:59,760 --> 01:43:00,200 Speaker 1: I get it. 2193 01:43:00,240 --> 01:43:02,880 Speaker 3: If it's you, I totally understand three people. 2194 01:43:03,000 --> 01:43:06,360 Speaker 1: Yeah, it would have been nice if AT and T 2195 01:43:06,439 --> 01:43:08,400 Speaker 1: could use both cellular and home Wi Fi as a 2196 01:43:08,400 --> 01:43:09,120 Speaker 1: backup option. 2197 01:43:09,640 --> 01:43:10,360 Speaker 3: I think they can. 2198 01:43:11,320 --> 01:43:13,880 Speaker 1: Lastly, specifically, they say not to plug it into your 2199 01:43:13,880 --> 01:43:15,920 Speaker 1: house wiring, which makes it useless for homes like my 2200 01:43:15,920 --> 01:43:18,960 Speaker 1: moms with multiple wired phones. AT and T could have 2201 01:43:18,960 --> 01:43:21,800 Speaker 1: offered an installed device to properly disconnect the old feed 2202 01:43:21,840 --> 01:43:24,240 Speaker 1: and hook this up safely. Oh well, not usable for 2203 01:43:24,320 --> 01:43:26,400 Speaker 1: my mom. But I enjoyed your article and I always 2204 01:43:26,439 --> 01:43:30,439 Speaker 1: enjoy your newsletter. Well, Bob, one thing is clear that 2205 01:43:30,520 --> 01:43:36,280 Speaker 1: is that service is not for your mom's house. Melissa 2206 01:43:36,280 --> 01:43:38,680 Speaker 1: from Kistaic writes in I love receiving your newsletter and 2207 01:43:38,680 --> 01:43:41,639 Speaker 1: listening to you on KFI on Saturdays. You explain things 2208 01:43:41,640 --> 01:43:43,559 Speaker 1: in such an easy to understand way and have such 2209 01:43:43,560 --> 01:43:46,479 Speaker 1: a wealth of technoledge. Thank you for all you do. Okay, 2210 01:43:46,479 --> 01:43:48,720 Speaker 1: that's a nice part, now what I like to keep 2211 01:43:48,720 --> 01:43:50,880 Speaker 1: the apps on my iPhone organized, but I always have 2212 01:43:50,920 --> 01:43:53,519 Speaker 1: such a difficult time moving them from one page to another. 2213 01:43:53,840 --> 01:43:55,719 Speaker 1: I understand if you hold down the app and select 2214 01:43:55,840 --> 01:43:57,760 Speaker 1: edit home screen, but when I try to move the 2215 01:43:57,760 --> 01:43:59,920 Speaker 1: app to the edge, sometimes it moves easily, other times 2216 01:44:00,080 --> 01:44:02,040 Speaker 1: it's impossible. Is there an easier way to do this 2217 01:44:02,160 --> 01:44:05,240 Speaker 1: or am I doing something wrong? No, Melissa, I've been 2218 01:44:05,280 --> 01:44:09,000 Speaker 1: doing this for seventeen years. It never gets easier. Rearranging 2219 01:44:09,640 --> 01:44:16,240 Speaker 1: iPhone homescreen icons is horrendous. Huh horrendous. Apparently that's going 2220 01:44:16,280 --> 01:44:18,920 Speaker 1: to be fixed with iOS nineteen, but I'm not kidding 2221 01:44:19,120 --> 01:44:21,599 Speaker 1: my phone. I don't even arrange it because I can't 2222 01:44:22,240 --> 01:44:24,400 Speaker 1: I try to move one thing. I am so scared 2223 01:44:24,400 --> 01:44:26,760 Speaker 1: to put a widget on my iPhone home screen because 2224 01:44:26,760 --> 01:44:28,679 Speaker 1: I'm gonna mess up my whole thing that I've worked 2225 01:44:28,720 --> 01:44:30,360 Speaker 1: so many years to get perfected. 2226 01:44:30,760 --> 01:44:33,760 Speaker 3: I won't even try a new widget. It's that bad. 2227 01:44:34,160 --> 01:44:36,719 Speaker 1: Like Apple needs a way to save your home screen 2228 01:44:37,160 --> 01:44:39,479 Speaker 1: so you can try a new one and then go 2229 01:44:39,560 --> 01:44:45,280 Speaker 1: back to it if you mess something up. Joseph from 2230 01:44:45,720 --> 01:44:49,080 Speaker 1: Ellisville writes in can I listen to my iPod by 2231 01:44:49,200 --> 01:44:50,680 Speaker 1: using a wireless adapter for it? 2232 01:44:50,840 --> 01:44:53,840 Speaker 3: Yes? Twelve South Airfly perfect for this. 2233 01:44:53,960 --> 01:44:57,080 Speaker 1: You plug it in, creates a Bluetooth connection, allows you 2234 01:44:57,160 --> 01:45:00,679 Speaker 1: to pair any Bluetooth headphones twelve South Airfly. 2235 01:45:02,080 --> 01:45:03,240 Speaker 3: Let's see here what else? 2236 01:45:04,200 --> 01:45:07,439 Speaker 1: Olivia writes in, hey, rich on tech, I recently came 2237 01:45:07,479 --> 01:45:10,439 Speaker 1: across a website called card cash. You purchased gift cards 2238 01:45:10,439 --> 01:45:11,519 Speaker 1: at a discounted price. 2239 01:45:11,640 --> 01:45:12,800 Speaker 3: Is it true? Have you tried it? 2240 01:45:13,120 --> 01:45:15,800 Speaker 1: I'm looking to purchase a decent amount for an upcoming trip, 2241 01:45:15,800 --> 01:45:17,479 Speaker 1: but I've not heard about this. Please let me know. 2242 01:45:18,439 --> 01:45:20,519 Speaker 1: These types of sites are legit. You have to be 2243 01:45:20,720 --> 01:45:23,559 Speaker 1: very careful. There's so many scams around gift cards. Make 2244 01:45:23,560 --> 01:45:27,080 Speaker 1: sure it's a reputable site. I have not tried card cash. 2245 01:45:27,120 --> 01:45:29,680 Speaker 1: I looked up some reviews, kind of pros, kind of 2246 01:45:29,720 --> 01:45:33,839 Speaker 1: prop some pros, some cons. I have tried a website 2247 01:45:33,840 --> 01:45:36,600 Speaker 1: called raise dot com, and I think they change the 2248 01:45:36,680 --> 01:45:39,800 Speaker 1: name of their gift card site so it's no longer Raised. 2249 01:45:39,800 --> 01:45:40,680 Speaker 3: I think it's called g. 2250 01:45:41,600 --> 01:45:46,920 Speaker 1: What is it gcx gcx gcx dot raise dot com. 2251 01:45:46,920 --> 01:45:49,000 Speaker 3: I have tried that one. It is legit. Just be 2252 01:45:49,120 --> 01:45:49,599 Speaker 3: very careful. 2253 01:45:49,640 --> 01:45:52,680 Speaker 1: I'd buy small transactions before you buy a lot of 2254 01:45:52,680 --> 01:45:58,160 Speaker 1: big ones. Let's see here. Oh my gosh, so many emails. 2255 01:46:01,000 --> 01:46:03,800 Speaker 1: Let's do this one real quick. Judy from California writes 2256 01:46:03,840 --> 01:46:05,760 Speaker 1: in Hey, Rich, I've never emailed you, but I'm not 2257 01:46:05,760 --> 01:46:07,720 Speaker 1: sure who to trust. I'm not very tech savvy. I'm 2258 01:46:07,720 --> 01:46:10,960 Speaker 1: a retired senior. I'm getting more wary as time goes by. 2259 01:46:11,000 --> 01:46:14,200 Speaker 1: I'm curious if this anti theft card being touted on 2260 01:46:14,240 --> 01:46:17,920 Speaker 1: Facebook really works. They say RFID wallets and card sleeves 2261 01:46:17,960 --> 01:46:21,400 Speaker 1: are no match for portable scanners the new age pickpocketers use. 2262 01:46:21,720 --> 01:46:25,360 Speaker 1: I would appreciate your opinion. I disagree. I don't think 2263 01:46:25,360 --> 01:46:27,400 Speaker 1: you need it. I think that credit cards have a 2264 01:46:27,439 --> 01:46:30,160 Speaker 1: lot of security built into them. They're using one time codes. 2265 01:46:31,280 --> 01:46:36,000 Speaker 1: I don't think there's any major report of someone's credit 2266 01:46:36,000 --> 01:46:40,640 Speaker 1: card number being swiped with an RFID scanner. I just 2267 01:46:40,680 --> 01:46:43,160 Speaker 1: don't think it happens, honestly, I think that it could 2268 01:46:43,240 --> 01:46:46,640 Speaker 1: happen theoretically. I don't think it's a major issue. If 2269 01:46:46,720 --> 01:46:48,679 Speaker 1: you want to get one of these sleeves, go ahead. 2270 01:46:49,000 --> 01:46:50,680 Speaker 1: I would not spend a lot of money on it. 2271 01:46:50,800 --> 01:46:54,519 Speaker 1: Go on Amazon. Type in RFID sleeve. My wallet has 2272 01:46:54,640 --> 01:46:56,920 Speaker 1: RFID blocking. If you have a metal credit card, that 2273 01:46:56,960 --> 01:46:58,840 Speaker 1: will be enough to mess it up. You could even 2274 01:46:58,880 --> 01:47:01,439 Speaker 1: use a little piece of tinfoil. Well, but what are 2275 01:47:01,439 --> 01:47:03,840 Speaker 1: they gonna get. They're gonna get an encrypted card number 2276 01:47:04,000 --> 01:47:06,320 Speaker 1: that only works once, and they're not even able to 2277 01:47:06,320 --> 01:47:06,840 Speaker 1: decrypt it. 2278 01:47:06,880 --> 01:47:08,320 Speaker 3: So I don't think it's that big of a deal. 2279 01:47:08,360 --> 01:47:10,800 Speaker 1: I think it's a lot of companies are capitalizing on 2280 01:47:10,800 --> 01:47:12,000 Speaker 1: that advertising right now. 2281 01:47:13,160 --> 01:47:14,360 Speaker 3: That's gonna do it for this episode. 2282 01:47:14,360 --> 01:47:16,360 Speaker 1: You can find links to everything I mentioned on my website, 2283 01:47:16,439 --> 01:47:18,679 Speaker 1: rich on Tech dot tv. Find me on social media 2284 01:47:18,720 --> 01:47:20,960 Speaker 1: at rich on tech. Thanks so much for listening. My 2285 01:47:21,040 --> 01:47:23,240 Speaker 1: name is rich Demiro. I will talk to you real 2286 01:47:23,320 --> 01:47:23,559 Speaker 1: soon