WEBVTT - Your Computer Problem is Not Our Problem

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<v Speaker 1>I don't answer the phone. Elvis durand Elvis Duran's phones tappen.

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<v Speaker 2>Danielle, you are doing the phone tap today? What do

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<v Speaker 2>you have?

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<v Speaker 1>All right?

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<v Speaker 3>So comes from Jackie, She says, my hot headed older

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<v Speaker 3>sister Jennifer recently ran into some trouble with her computer company.

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<v Speaker 3>She sent the computer back to get the CD womp fixed,

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<v Speaker 3>and instead they wiped out the whole hard drive. She's

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<v Speaker 3>been fighting with them ever since. On the phone with

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<v Speaker 3>them this past week, NonStop. Call her and tell her

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<v Speaker 3>that she's been causing problems with the computer company and

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<v Speaker 3>she hasn't been nice. So we're calling from the computer company.

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<v Speaker 2>I like it when their letter tells you exactly what

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<v Speaker 2>to do.

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<v Speaker 1>Yeah, me too.

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<v Speaker 2>Did you follow them to the line?

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<v Speaker 1>I followed them all right.

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<v Speaker 2>Today's phone tap.

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<v Speaker 3>Yes, I'm looking for a Jennifer Moury. Please, this is

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<v Speaker 3>Laura Tisler calling you from Product Complaints.

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<v Speaker 4>Hi.

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<v Speaker 1>I'm hearing you were just having an issue. What happened?

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<v Speaker 4>I sent my lastop to use three times and I

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<v Speaker 4>got it back three times not working?

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<v Speaker 3>Okay, because I have a little thing here saying that

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<v Speaker 3>you were rude to my employees about boxes.

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<v Speaker 1>That's all I have here.

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<v Speaker 4>I was supposed to get a box two times. Boy

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<v Speaker 4>called twice to bring to send you guys back computer

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<v Speaker 4>again because it was sent back to me not working well.

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<v Speaker 3>It appears to me that you keep breaking your computer

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<v Speaker 3>and you feel like we're responsible.

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<v Speaker 4>I'm not breaking it. I never even broke it. How

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<v Speaker 4>could you? Why would you be talking to me like

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<v Speaker 4>this when I'm the one that was inconvenience this whole time.

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<v Speaker 4>I got it on Friday, went away, came back, tried

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<v Speaker 4>to use it and it didn't work. Okay, you've been

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<v Speaker 4>being rude to me.

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<v Speaker 3>Apparently while you were away, somebody in your house must.

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<v Speaker 4>Have tried to lose houses away. I can't even believe

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<v Speaker 4>that you're saying this to me right now, ma'am.

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<v Speaker 1>Please come down.

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<v Speaker 4>You tell me, ma'am, you're calling me when an attitude,

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<v Speaker 4>tell me that I'm being rude you. I mean, I

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<v Speaker 4>shouldn't even be as rude as I should be, since

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<v Speaker 4>I'm getting a computer that does not even work, and

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<v Speaker 4>now you're blaming me and someone in my family Okay

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<v Speaker 4>because you oh, because what, I have no more patience

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<v Speaker 4>for this. Why would I break something that I need

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<v Speaker 4>for my work?

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<v Speaker 1>I know, but a lot of people do that.

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<v Speaker 2>They break it, don't.

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<v Speaker 4>So everyone done there. That's very rude. You're blaming me

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<v Speaker 4>and someone in my family. How good you man?

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<v Speaker 2>Where are you from?

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<v Speaker 1>You have a very interesting accent?

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<v Speaker 4>Okay, I'm from New York. Is that a problem? Well?

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<v Speaker 1>Yeah, that's why you're rude, because new Yorkers.

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<v Speaker 4>This right now? Because I'm from New York.

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<v Speaker 1>Are you not from New York?

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<v Speaker 4>Yes? I'm from New York.

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<v Speaker 1>Okay, well the two going in.

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<v Speaker 4>You're from where you're from?

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<v Speaker 3>It doesn't matter where I'm from, And there's no need

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<v Speaker 3>to cursive me, dear.

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<v Speaker 4>Not because you're being rude. Where are you from? Where's

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<v Speaker 4>your supervise? So? What's your name? And what's your number?

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<v Speaker 1>Is this how new Yorker speak?

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<v Speaker 4>Yes, that's how they speak. You have a problem with that?

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<v Speaker 4>I do have.

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<v Speaker 1>I'm from Michigan.

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<v Speaker 4>Who is it calling me right now? Okay?

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<v Speaker 1>First of all, you're being very rude, and.

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<v Speaker 4>Second of all, now I'm being rude. You can know

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<v Speaker 4>it all up and down here account I don't care.

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<v Speaker 1>Excuse me.

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<v Speaker 4>Your name? What's your name?

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<v Speaker 1>My name is Laura Tissler.

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<v Speaker 3>Laura Pittler, t tis thank you very much.

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<v Speaker 4>What's your number? First of all, what don't tell me?

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<v Speaker 4>First of all, I'm recording this whole conversation, recording.

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<v Speaker 1>First of all, I'm recording this whole.

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<v Speaker 4>Good see you. I know he's recorded. So then you

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<v Speaker 4>could toll up all the other conversations that I had

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<v Speaker 4>with you people, and you will say that I was

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<v Speaker 4>not rude. Okay, but he is right now? Is rude?

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<v Speaker 4>You're correct?

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<v Speaker 3>Don't you think that's pretty quick turnaround that I've already

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<v Speaker 3>contacted you to try to fix the problem.

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<v Speaker 4>No, you're not trying to fix the problem. You're calling

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<v Speaker 4>me saying that I was rude. No company does that

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<v Speaker 4>and mean one and this is the problem on your

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<v Speaker 4>pup on you not a second? Can you tell me

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<v Speaker 4>that I break the laptop? Then you tell me that

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<v Speaker 4>someone in my family breaks the laptop, and you think

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<v Speaker 4>that's what you're supposed to say whom No one's even home.

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<v Speaker 4>The lastop wasn't even taught.

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<v Speaker 1>Are you finished yet?

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<v Speaker 4>No, because honestly you are done. You're done.

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<v Speaker 1>You can listen to me. Here's the thing.

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<v Speaker 4>I I'm gonna flip out.

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<v Speaker 1>Okay, don't flip out.

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<v Speaker 3>Please hold Oh my gosh, I'm gonna flip the I

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<v Speaker 3>have no idea who this woman is on the phone,

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<v Speaker 3>and she's going crazy on me.

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<v Speaker 1>I don't know what's wrong with her.

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<v Speaker 4>She's I hear you, I hear you.

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<v Speaker 1>Oh my, oh my gosh. I don't know what to do.

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<v Speaker 4>Are you listening to that?

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<v Speaker 1>Hello? I put you on hold?

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<v Speaker 4>Now you didn't put me on hold?

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<v Speaker 1>More on, okay, ma'am. The manager is going to be me, ma'am.

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<v Speaker 4>I just tried you want y'all okay? And I told

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<v Speaker 4>and I heard you glabbing your whole mouth about a

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<v Speaker 4>crazy lady.

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<v Speaker 3>I'm sitting here and I'm baffled because I don't know

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<v Speaker 3>how it went.

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<v Speaker 4>A book baffled you.

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<v Speaker 1>I don't know how it went. Are you screaming at

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<v Speaker 1>the top.

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<v Speaker 4>Of your lungs because you said that when he just

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<v Speaker 4>the computer and you said he with your family?

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<v Speaker 1>What is this crap? Talking like this? What is that?

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<v Speaker 4>Because that's how you talk? Because you said, where are

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<v Speaker 4>you from? New York? So I can't say nothing about

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<v Speaker 4>your bit little accent. I don't have it. If you

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<v Speaker 4>cancel my order, I don't give it. If you say

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<v Speaker 4>I'm so rude that, then I'm gonna fix the computer.

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<v Speaker 4>I don't give a I'll throw it in the street, ma'am.

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<v Speaker 4>Now I may focuses Laura Pittsler's to have no job.

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<v Speaker 1>My name is Tissler.

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<v Speaker 4>Conversation.

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<v Speaker 3>I'm gonna get my manager for you because I.

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<v Speaker 1>Don't want to deal with this. Oh my gosh, it's you.

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<v Speaker 4>It's insult you.

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<v Speaker 1>I didn't insult you.

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<v Speaker 4>Well, let's playback the conversation and let's hear your prissy's

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<v Speaker 4>little attitude when you called me miss pittswork.

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<v Speaker 3>Maybe I'll just play it on the radio.

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<v Speaker 1>Hey, Jackie, are you there?

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<v Speaker 4>I'm here.

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<v Speaker 1>This is Daniel min Arrow from Elvis Durant in the

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<v Speaker 1>Morning Show. And you just got phone daft treading.

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<v Speaker 4>Me right now? Your voice should the familion. I'm like,

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<v Speaker 4>there's no possible way that this is happening.

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<v Speaker 1>I guess what I'm from the Bronx.

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<v Speaker 4>Tell me I'm from New York. Here we have an attitude,

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<v Speaker 4>and what excuse gonna do about it?

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<v Speaker 1>I met Elvis Dana's phone talk