1 00:00:02,400 --> 00:00:06,760 Speaker 1: Bloomberg Audio Studios, podcasts, radio news. 2 00:00:07,000 --> 00:00:10,480 Speaker 2: Meanwhile, third quarter results from Booking Holdings as investors saying 3 00:00:10,680 --> 00:00:14,240 Speaker 2: Booking Dot Yeah. Shares of the online travel booking service 4 00:00:14,320 --> 00:00:17,320 Speaker 2: jumping today after the company beat estimates on growth. Bookings 5 00:00:17,560 --> 00:00:19,800 Speaker 2: Booking also a boosted its financial outlook for the year 6 00:00:19,840 --> 00:00:23,200 Speaker 2: as travel demand remains strong across markets. Joining US now 7 00:00:23,200 --> 00:00:27,040 Speaker 2: for more is Glenn Fogel, who is CEO of Bookings Holdings. Glenn, 8 00:00:27,040 --> 00:00:29,120 Speaker 2: thank you so much for joining. You spoke a lot 9 00:00:29,160 --> 00:00:33,200 Speaker 2: about international travel demand. I'm curious as to US travel demand. 10 00:00:33,600 --> 00:00:34,920 Speaker 2: Is it moderating slightly? 11 00:00:36,200 --> 00:00:38,800 Speaker 3: Well, thanks for having me, and we're very pleased with 12 00:00:38,840 --> 00:00:42,760 Speaker 3: our positioning in the US. It's one of those things 13 00:00:42,800 --> 00:00:46,680 Speaker 3: where we can't control demand, we can't control supply. What 14 00:00:46,840 --> 00:00:49,960 Speaker 3: we control is trying to make sure we get more share, 15 00:00:50,400 --> 00:00:53,479 Speaker 3: and we believe in the previous quarter, we believe that 16 00:00:53,560 --> 00:00:56,280 Speaker 3: we increased our share of the business, and that's the 17 00:00:56,320 --> 00:00:58,920 Speaker 3: thing we really are trying to focus on. I can't 18 00:00:58,920 --> 00:01:02,640 Speaker 3: make people travel more or less. We have seen growth. Obviously, 19 00:01:02,720 --> 00:01:06,640 Speaker 3: some of our supplier friends have reported different thoughts on 20 00:01:06,680 --> 00:01:08,640 Speaker 3: how things went and how things are going to go 21 00:01:08,720 --> 00:01:10,919 Speaker 3: in the near term. But from my point, of view. 22 00:01:11,040 --> 00:01:12,960 Speaker 3: I don't worry about the near term so much. We're 23 00:01:13,000 --> 00:01:14,520 Speaker 3: trying to build through the long term. 24 00:01:14,560 --> 00:01:17,440 Speaker 2: Sure, what are you seeing though in the details data? 25 00:01:17,520 --> 00:01:21,600 Speaker 2: Our consumer is trading down on properties? Are they shortening stays? 26 00:01:22,600 --> 00:01:24,479 Speaker 3: No, we haven't seen that at all, and we haven't 27 00:01:24,480 --> 00:01:27,160 Speaker 3: really seen that at all globally. In fact, we're very 28 00:01:27,200 --> 00:01:29,959 Speaker 3: pleased with our growth rate in the US and other 29 00:01:30,040 --> 00:01:32,920 Speaker 3: parts of the world. And it's been something that we 30 00:01:33,000 --> 00:01:36,640 Speaker 3: have seen coming out of pandemic, a moderation after the 31 00:01:36,680 --> 00:01:40,240 Speaker 3: initial incredible burst of people want to travel. Now we're 32 00:01:40,280 --> 00:01:43,560 Speaker 3: in a more normalized situation. But we're still very pleased. 33 00:01:43,600 --> 00:01:46,480 Speaker 3: Like we came in with global numbers eight percent of 34 00:01:46,520 --> 00:01:48,840 Speaker 3: our room nights up a year of a year. That's 35 00:01:48,840 --> 00:01:51,200 Speaker 3: a really good number and it's something that we are 36 00:01:51,240 --> 00:01:53,880 Speaker 3: looking forward to continue. We gave a projection of six 37 00:01:53,920 --> 00:01:56,320 Speaker 3: to eight percent was the guidance for the fourth quarter. 38 00:01:56,640 --> 00:01:57,440 Speaker 4: I'm pleased with that. 39 00:01:57,920 --> 00:01:58,240 Speaker 2: Yeah. 40 00:01:58,280 --> 00:02:01,280 Speaker 1: So in terms of outlook, how far in advance are 41 00:02:01,320 --> 00:02:04,640 Speaker 1: people planning their trips away, because, as you say, things 42 00:02:04,680 --> 00:02:07,680 Speaker 1: are starting to normalize, but it's been so long that 43 00:02:07,960 --> 00:02:09,840 Speaker 1: I have a hard time remembering how we used to 44 00:02:09,880 --> 00:02:10,840 Speaker 1: travel pre pandemic. 45 00:02:11,639 --> 00:02:14,520 Speaker 4: Yeah, It's one of those things you always asking about. 46 00:02:14,600 --> 00:02:17,280 Speaker 4: This thing. It's called the booking window, and essentially it 47 00:02:17,360 --> 00:02:17,919 Speaker 4: is how far. 48 00:02:17,800 --> 00:02:20,320 Speaker 3: In advance so you go on book and right now 49 00:02:20,320 --> 00:02:22,919 Speaker 3: we've been talking a little about expanding right now. 50 00:02:23,240 --> 00:02:26,799 Speaker 4: And there was a time right after the pandemic king 51 00:02:26,880 --> 00:02:27,680 Speaker 4: when we're done with. 52 00:02:27,639 --> 00:02:30,680 Speaker 3: It and inflation was very high, and we saw a 53 00:02:30,760 --> 00:02:33,320 Speaker 3: real increase in that booking window, and I was wondering, 54 00:02:33,440 --> 00:02:35,760 Speaker 3: hard to prove where people trying to lock up the 55 00:02:35,800 --> 00:02:38,480 Speaker 3: price today because they're a concern that was going to 56 00:02:38,520 --> 00:02:40,880 Speaker 3: be much higher further down the road. That of course 57 00:02:41,000 --> 00:02:44,040 Speaker 3: not nearly the problem at all nowadays, but again not 58 00:02:44,200 --> 00:02:46,840 Speaker 3: something I worry too much about. Sometimes can be longer, 59 00:02:46,919 --> 00:02:48,959 Speaker 3: sometimes it can be shorter. At the end of the day, 60 00:02:49,000 --> 00:02:50,079 Speaker 3: it's all going to even out. 61 00:02:50,360 --> 00:02:52,840 Speaker 1: Speaking of locking in prices, I wonder to what extent 62 00:02:52,919 --> 00:02:56,840 Speaker 1: your competition is airline loyalty programs or credit card points, 63 00:02:56,880 --> 00:02:59,119 Speaker 1: because a lot of people will try to use those 64 00:02:59,120 --> 00:03:02,000 Speaker 1: points up before they get devalued, rather than going to 65 00:03:02,639 --> 00:03:05,520 Speaker 1: sites like priceline dot com or booking dot com. 66 00:03:06,040 --> 00:03:06,560 Speaker 4: Yeah. 67 00:03:06,600 --> 00:03:08,720 Speaker 3: No, it's an interesting point on that is where people 68 00:03:09,040 --> 00:03:11,000 Speaker 3: in place you can be in dollars or it could 69 00:03:11,040 --> 00:03:13,840 Speaker 3: be in points, I suppose, again, not a thing I 70 00:03:13,919 --> 00:03:16,360 Speaker 3: worry too much about. And for us, you know, we 71 00:03:16,400 --> 00:03:19,239 Speaker 3: don't participate those. We have our own loyalty program we 72 00:03:19,360 --> 00:03:21,720 Speaker 3: call Genius, which we think is really superior in the 73 00:03:21,760 --> 00:03:25,760 Speaker 3: sense that people are getting those discounts right away and it's. 74 00:03:25,560 --> 00:03:27,680 Speaker 4: Something that we believe is a different way to do it. 75 00:03:27,720 --> 00:03:30,160 Speaker 3: We don't give out points, but we definitely see it 76 00:03:30,560 --> 00:03:33,840 Speaker 3: our level two and three at booking dot Com. You 77 00:03:34,040 --> 00:03:36,440 Speaker 3: just level of two and three. They produce a tremendous 78 00:03:36,440 --> 00:03:38,640 Speaker 3: amount of our business. In fact, over fifty percent of 79 00:03:38,640 --> 00:03:40,120 Speaker 3: the room nights come from those people. 80 00:03:40,760 --> 00:03:42,960 Speaker 2: You have an AI trip planner right now, and I'm 81 00:03:43,000 --> 00:03:45,760 Speaker 2: curious as to how that's impacting how people are booking. 82 00:03:45,840 --> 00:03:49,400 Speaker 2: Are they booking different kinds of trips than they might normally, 83 00:03:49,720 --> 00:03:52,320 Speaker 2: or are they, you know, making decisions faster than they 84 00:03:52,320 --> 00:03:52,920 Speaker 2: normally would. 85 00:03:53,880 --> 00:03:56,840 Speaker 3: Well, a couple of things on that first. I'm really 86 00:03:56,880 --> 00:03:58,800 Speaker 3: happy We've had it out for quite a while now. 87 00:03:58,840 --> 00:04:02,600 Speaker 3: I'm continuing to iterate and improve it and the idea 88 00:04:02,680 --> 00:04:05,160 Speaker 3: again is to try and make it easier for people 89 00:04:05,200 --> 00:04:07,760 Speaker 3: to get what they want. Now in terms of the data, 90 00:04:07,800 --> 00:04:10,600 Speaker 3: are people doing it faster or not it's really small 91 00:04:10,680 --> 00:04:13,160 Speaker 3: numbers compared to the overall size of our business. 92 00:04:13,360 --> 00:04:14,880 Speaker 4: We talked last night a bit about it. 93 00:04:14,920 --> 00:04:17,279 Speaker 3: I mean, we have what someone they say, a lot 94 00:04:17,279 --> 00:04:18,880 Speaker 3: of people are looking at it if you look at 95 00:04:18,880 --> 00:04:21,560 Speaker 3: an absolute number, but there's a share of our total 96 00:04:21,640 --> 00:04:22,440 Speaker 3: number of customers. 97 00:04:22,520 --> 00:04:25,400 Speaker 4: It's relatively low, and it's something that's still early. 98 00:04:25,760 --> 00:04:27,680 Speaker 3: I believe that this, though, is going to be something 99 00:04:27,680 --> 00:04:30,240 Speaker 3: that's really going to be transformational over time and in 100 00:04:30,279 --> 00:04:33,520 Speaker 3: the future, people will be using different types of generate 101 00:04:33,600 --> 00:04:36,559 Speaker 3: AI trip planners to put together their entire trip. 102 00:04:36,760 --> 00:04:38,880 Speaker 4: We're glad we think we're going to lead in this area. 103 00:04:39,240 --> 00:04:41,760 Speaker 2: Jan I have to ask you about the election. Are 104 00:04:41,800 --> 00:04:45,680 Speaker 2: you planning out different scenarios in terms of corporate tax 105 00:04:45,760 --> 00:04:48,360 Speaker 2: rates and so on, and what you should be preparing 106 00:04:48,400 --> 00:04:50,280 Speaker 2: for depending on who wins. 107 00:04:50,880 --> 00:04:53,720 Speaker 3: Well, you know, it's interesting you say the elections, so immediately, 108 00:04:54,000 --> 00:04:56,560 Speaker 3: you know, I'll assume you mean the US elections. 109 00:04:57,000 --> 00:04:58,760 Speaker 4: We're a very global company. 110 00:04:58,880 --> 00:05:01,400 Speaker 3: They are elections happening all over the world, different times 111 00:05:01,400 --> 00:05:04,400 Speaker 3: and stuff. We don't particularly choose how we're going to 112 00:05:04,480 --> 00:05:08,200 Speaker 3: try and change our business based on one particular political 113 00:05:08,240 --> 00:05:11,400 Speaker 3: event or not. We're always looking at all the elements 114 00:05:11,440 --> 00:05:13,000 Speaker 3: that could influence our business. 115 00:05:13,040 --> 00:05:14,520 Speaker 4: Always to have a good planning. 116 00:05:14,520 --> 00:05:17,240 Speaker 3: I mean, now, preparation is a great play in terms 117 00:05:17,279 --> 00:05:19,919 Speaker 3: of anything that can happen, but in terms of actually 118 00:05:19,960 --> 00:05:22,280 Speaker 3: coming out and saying what we're going to do differently 119 00:05:22,400 --> 00:05:25,040 Speaker 3: or et cetera, we'll wait until we actually see a 120 00:05:25,120 --> 00:05:28,000 Speaker 3: closer in of what law changes may or may not happen. 121 00:05:28,880 --> 00:05:30,839 Speaker 1: You know, Vonnie started by asking about the strength in 122 00:05:30,920 --> 00:05:33,279 Speaker 1: Europe and Asia and kind of asking you to contrast 123 00:05:33,279 --> 00:05:34,840 Speaker 1: that with what you're seeing in North America. I'd like 124 00:05:34,880 --> 00:05:36,359 Speaker 1: you to talk a little bit more about what you 125 00:05:36,400 --> 00:05:38,800 Speaker 1: are seeing in Europe in Asia, given that China has 126 00:05:38,839 --> 00:05:42,000 Speaker 1: been trying to stimulate its economy, but so far consumers 127 00:05:42,040 --> 00:05:44,760 Speaker 1: still seem unconvinced that now is the time to spend, 128 00:05:45,400 --> 00:05:47,520 Speaker 1: and of course that resonates throughout the rest of the 129 00:05:47,600 --> 00:05:50,599 Speaker 1: region as well. In addition, you know, we're seeing Europe 130 00:05:50,760 --> 00:05:53,120 Speaker 1: slow down. They're not in recession, they're not heading into 131 00:05:53,160 --> 00:05:56,840 Speaker 1: recession necessarily, but inflation has definitely taken a bite out 132 00:05:56,839 --> 00:05:57,440 Speaker 1: of the consumer. 133 00:05:58,480 --> 00:06:00,640 Speaker 3: You know, it's interesting because we talked last night about 134 00:06:00,839 --> 00:06:03,279 Speaker 3: the different reason how we did in the third quarter, 135 00:06:03,480 --> 00:06:05,800 Speaker 3: and we were very pleased with Asia. It was our 136 00:06:05,920 --> 00:06:09,240 Speaker 3: leader with a low double digit growth rate, and Europe 137 00:06:09,360 --> 00:06:11,159 Speaker 3: was a high single digit growth rate. 138 00:06:11,480 --> 00:06:14,520 Speaker 4: So Europe still doing okay, even though we do see 139 00:06:14,560 --> 00:06:16,800 Speaker 4: some of the GDP numbers a little lower than you 140 00:06:16,800 --> 00:06:18,159 Speaker 4: would want them to be. 141 00:06:18,800 --> 00:06:21,360 Speaker 3: That being said, we believe again different parts of the 142 00:06:21,360 --> 00:06:23,479 Speaker 3: world are going to perform at different times. It's great 143 00:06:23,520 --> 00:06:26,159 Speaker 3: to be so global that one area that does slower 144 00:06:26,520 --> 00:06:28,720 Speaker 3: not going to affect so much in other areas are 145 00:06:28,760 --> 00:06:31,680 Speaker 3: able to pick up the slack. In terms of China, yeah, 146 00:06:31,680 --> 00:06:34,080 Speaker 3: it certainly have been some issues there, and in terms 147 00:06:34,120 --> 00:06:36,920 Speaker 3: of international outbound business, which is the area where we're 148 00:06:37,000 --> 00:06:40,200 Speaker 3: more where we do more business there, it's still not 149 00:06:40,440 --> 00:06:42,960 Speaker 3: up to where it was in terms of for the industry. 150 00:06:43,000 --> 00:06:45,240 Speaker 3: I'm not talking about specifically, I'm saying for the industry 151 00:06:45,560 --> 00:06:48,000 Speaker 3: in terms of outbound Chinese business, not quite where it 152 00:06:48,040 --> 00:06:51,359 Speaker 3: was pre pandemic yet, but it is still coming back, 153 00:06:51,440 --> 00:06:54,200 Speaker 3: and obviously the government there is working to try and 154 00:06:54,279 --> 00:06:57,320 Speaker 3: figure out how they're going to stimulate the demand there 155 00:06:57,320 --> 00:07:01,240 Speaker 3: for their total economy. We'll see what happens again, one 156 00:07:01,240 --> 00:07:03,560 Speaker 3: small part of our overall business. 157 00:07:04,120 --> 00:07:06,520 Speaker 1: All right, good stuff, Glenn, really appreciate your joining us today. 158 00:07:06,520 --> 00:07:09,120 Speaker 1: Glenn follow a CEO of Booking Holdings,