1 00:00:00,120 --> 00:00:04,280 Speaker 1: Kenobi offers integrated and comprehensive support to maintain your entire 2 00:00:04,360 --> 00:00:08,360 Speaker 1: communication and IT infrastructures simply through a single vendor, your 3 00:00:08,400 --> 00:00:12,760 Speaker 1: partner maintaining your technology solutions, keeping your business running securely 4 00:00:12,840 --> 00:00:18,560 Speaker 1: with maximum uptime and simplicity. It's another tube on the twenties. 5 00:00:19,000 --> 00:00:25,160 Speaker 1: Tell me, I'm hello twenty food bank. This is Emily. 6 00:00:25,320 --> 00:00:27,760 Speaker 1: How may I help you? To whom would I speak 7 00:00:27,760 --> 00:00:34,320 Speaker 1: with regarding a food question? That would be me? Oh wonderful? Um? Okay, 8 00:00:34,360 --> 00:00:35,720 Speaker 1: So I was there a few months ago and I 9 00:00:35,800 --> 00:00:38,239 Speaker 1: dropped off some cans of food. I need to withdraw 10 00:00:38,280 --> 00:00:40,760 Speaker 1: those now. I'm just I'm wondering how I do that? 11 00:00:42,720 --> 00:00:46,839 Speaker 1: You one of what? Excuse me? I'm sorry, I'm wondering 12 00:00:46,840 --> 00:00:48,520 Speaker 1: how it works. Can I swing by in the next 13 00:00:48,520 --> 00:00:50,360 Speaker 1: twenty minutes? Do I need to have an account number? 14 00:00:50,720 --> 00:00:52,120 Speaker 1: Did I just pull up and somebody puts it in 15 00:00:52,159 --> 00:00:54,080 Speaker 1: the trunk of my car? How does it work? I've 16 00:00:54,120 --> 00:00:57,960 Speaker 1: never really used a food bank before. I don't really 17 00:00:58,040 --> 00:01:01,360 Speaker 1: understand you made a donation. You said no no no 18 00:01:01,360 --> 00:01:04,360 Speaker 1: no no no no no no no no no no. Okay, okay, 19 00:01:04,400 --> 00:01:07,600 Speaker 1: that word is that word is scaring me. I deposited 20 00:01:08,120 --> 00:01:11,440 Speaker 1: some cans of food about six months ago, and now 21 00:01:11,480 --> 00:01:13,280 Speaker 1: I'm ready to withdraw them because I have a big 22 00:01:13,280 --> 00:01:19,399 Speaker 1: family dinner coming up. What's going on? We're a food bank. 23 00:01:19,480 --> 00:01:22,679 Speaker 1: You don't make a deposit, you make a donation, and 24 00:01:22,720 --> 00:01:26,440 Speaker 1: then we give food out to people who can't afford 25 00:01:26,440 --> 00:01:29,120 Speaker 1: the dice. Oh is this a scam? Is that what 26 00:01:29,200 --> 00:01:31,959 Speaker 1: this is? I won't I won't be. I won't be. 27 00:01:32,280 --> 00:01:35,280 Speaker 1: I'll tell you right now, I won't be had. Okay, 28 00:01:35,800 --> 00:01:39,320 Speaker 1: I'm sorry. Are you trying to scam me? Sir? I 29 00:01:40,319 --> 00:01:44,520 Speaker 1: think there's been a terrible misunderstanding here. Yeah. The misunderstanding 30 00:01:44,640 --> 00:01:47,640 Speaker 1: is I deposited some food in your bank and I'd 31 00:01:47,640 --> 00:01:51,320 Speaker 1: like it back. Sir. This isn't a bank where money 32 00:01:51,360 --> 00:01:55,600 Speaker 1: transactions go on. You don't. I know, I realized that. 33 00:01:55,600 --> 00:01:58,360 Speaker 1: What do you think I'm an idiot? Oh my god? 34 00:01:59,200 --> 00:02:03,160 Speaker 1: Are you serious? I'm absolutely it's not that kind of bank. 35 00:02:03,800 --> 00:02:06,840 Speaker 1: Somebody's probably eating your food already. You donated it's six 36 00:02:06,920 --> 00:02:12,600 Speaker 1: months ago. What what what are you telling me? You're 37 00:02:12,639 --> 00:02:15,720 Speaker 1: telling me that I deposited some food and you gave 38 00:02:15,760 --> 00:02:20,799 Speaker 1: it to another customer. You didn't deposit it, you donated it. 39 00:02:20,800 --> 00:02:23,720 Speaker 1: It's for paper. It's a charity. We give it to 40 00:02:23,760 --> 00:02:28,040 Speaker 1: paper who are hungry. It's not a money I'm hungry, bank, 41 00:02:28,280 --> 00:02:32,040 Speaker 1: I'm hungry, and I thought I was a valued customer. 42 00:02:32,080 --> 00:02:34,480 Speaker 1: But I guess not. Just go to the grocery store 43 00:02:34,480 --> 00:02:40,200 Speaker 1: and buy the phone. Can I speak to your manager, please? Manager? Okay, Well, 44 00:02:40,200 --> 00:02:42,680 Speaker 1: then explain to me how I drop off some food 45 00:02:42,680 --> 00:02:47,359 Speaker 1: to your banking is explaining this to you? I got 46 00:02:47,440 --> 00:02:50,720 Speaker 1: any bank, didn't deposited. You dropped off a gift. It's 47 00:02:50,760 --> 00:02:57,120 Speaker 1: a gift from you people, a gift. Okay? Did I 48 00:02:57,200 --> 00:02:59,040 Speaker 1: drop it off in wrapping paper? Did I send it 49 00:02:59,040 --> 00:03:03,040 Speaker 1: with a little car on? If you drop stuffed animals 50 00:03:03,080 --> 00:03:06,880 Speaker 1: off at a children's hospital, you don't go ask for 51 00:03:06,919 --> 00:03:09,600 Speaker 1: the animals back, of course. Not. That's doing something nice 52 00:03:09,600 --> 00:03:11,480 Speaker 1: for the children. I was dropping off. Oh, this is 53 00:03:11,520 --> 00:03:15,600 Speaker 1: doing something nice for people in general, including children. How 54 00:03:15,639 --> 00:03:17,960 Speaker 1: are you a banking me? How are you even a bank? 55 00:03:18,840 --> 00:03:21,920 Speaker 1: Because I give money to my bank, and when I 56 00:03:21,960 --> 00:03:23,560 Speaker 1: want it, I can get it from an ATM. I 57 00:03:23,560 --> 00:03:25,040 Speaker 1: can go into the bank, and a lot of times 58 00:03:25,040 --> 00:03:28,320 Speaker 1: it earns me interest. I try to explain this to you. 59 00:03:28,720 --> 00:03:30,920 Speaker 1: I'm pretty sure you're not deaf, because you use the 60 00:03:31,000 --> 00:03:34,840 Speaker 1: phone for the last few minutes. I fid very nicely 61 00:03:34,960 --> 00:03:37,600 Speaker 1: does let us to do and it's just not going 62 00:03:37,680 --> 00:03:41,560 Speaker 1: through your sick head. What is your problem? You don't 63 00:03:41,600 --> 00:03:45,320 Speaker 1: have to yell? Yeah, apparently I did have to yell. 64 00:03:45,920 --> 00:03:50,200 Speaker 1: You're not hearing me. I just wanted my food back. Well, 65 00:03:50,240 --> 00:03:52,800 Speaker 1: you can't have your food back. Somebody is eight or 66 00:03:52,880 --> 00:03:59,560 Speaker 1: six months ago, some poor needy person. No, I just 67 00:03:59,720 --> 00:04:03,480 Speaker 1: realize I'm an idiot. You just realized that now, right. 68 00:04:04,000 --> 00:04:06,320 Speaker 1: I thought this was like a real bank where you 69 00:04:06,480 --> 00:04:10,600 Speaker 1: deposit food and then, but it's not like it's not 70 00:04:10,720 --> 00:04:14,640 Speaker 1: a real bank. Yeah I know, Yeah, I know. That's 71 00:04:14,640 --> 00:04:19,080 Speaker 1: what I'm trying to say. I feel stupid. Okay, okay, 72 00:04:19,120 --> 00:04:26,080 Speaker 1: so you finally understand. I'm really happy now. You have 73 00:04:26,120 --> 00:04:28,560 Speaker 1: to stop crying. Would you stop crying? I was even 74 00:04:28,560 --> 00:04:30,320 Speaker 1: going to stop by there the other day because I 75 00:04:30,320 --> 00:04:32,400 Speaker 1: couldn't finish my hot dog and I was going to 76 00:04:32,480 --> 00:04:34,080 Speaker 1: ask if you guys could keep it for me until 77 00:04:34,120 --> 00:04:36,640 Speaker 1: I was ready to eat the rest. How stupid is that? 78 00:04:37,000 --> 00:04:41,560 Speaker 1: You know? Look? Look, I'm sorry that you were confused 79 00:04:41,600 --> 00:04:44,480 Speaker 1: by this, I really am, and I'm sorry that I 80 00:04:44,520 --> 00:04:48,400 Speaker 1: lost my temper so badly. It was just very frustrating. 81 00:04:48,520 --> 00:04:50,800 Speaker 1: You know you did. You got real mad at me. 82 00:04:51,279 --> 00:04:53,480 Speaker 1: I know, and I'm sorry. I didn't need to get mad. 83 00:04:53,600 --> 00:04:56,239 Speaker 1: I was just so confused because it's a food bank 84 00:04:56,360 --> 00:04:59,039 Speaker 1: and then you know there's regular bank. I'm sure you 85 00:04:59,080 --> 00:05:04,560 Speaker 1: get that a lot, right. No, Actually, in twenty years 86 00:05:04,600 --> 00:05:09,960 Speaker 1: working here, that's never happened. Really, nobody's ever got that confused. No, 87 00:05:10,080 --> 00:05:13,560 Speaker 1: But you know there's a first for everything, right. I'm 88 00:05:13,600 --> 00:05:16,919 Speaker 1: so glad everything. I'm so glad I called you before 89 00:05:16,960 --> 00:05:19,839 Speaker 1: I called this Ferm Bank. That would have been really old. 90 00:05:21,560 --> 00:05:25,479 Speaker 1: All right, what the hell is going on here? This 91 00:05:25,560 --> 00:05:28,159 Speaker 1: is actually Jewel from Brook and Jewel in the morning 92 00:05:28,160 --> 00:05:33,080 Speaker 1: doing a phone tap on you. No way, yeah, no way. 93 00:05:33,480 --> 00:05:37,680 Speaker 1: Your husband Jean set you up. Are you serious? Yeah? 94 00:05:37,720 --> 00:05:39,440 Speaker 1: He said you're working hard at the food bank and 95 00:05:39,520 --> 00:05:43,040 Speaker 1: wanted me to make you laugh. Oh good, well I 96 00:05:43,040 --> 00:05:45,400 Speaker 1: would tell you the truth. I wasn't laughing until that's 97 00:05:45,480 --> 00:05:52,279 Speaker 1: Ferm Bank part wake up every morning with jubil phone taps. 98 00:05:52,320 --> 00:05:52,400 Speaker 1: We