Speaker 1: Smartphones have their worst year of sales in a very
Speaker 1: long time. Amazon deletes some big time prime benefits, a
Speaker 1: new scam that involves doc you sign emails. Plus your
Speaker 1: tech questions answered? What is going on? I'm Richdemiro and
Speaker 1: this is Rich on Tech. This show where I talk
Speaker 1: about the tech stuff I think you should know about,
Speaker 1: and it's a place where I answer your questions. Phone
Speaker 1: lines are open right now at triple eight rich one
Speaker 1: oh one. That's eight eight eight seven four to two
Speaker 1: four one zero one eight eight eight rich one oh one.
Speaker 1: Once again, I'm the tech reporter for KTLA Channel five
Speaker 1: in Los Angeles, and here with you live coast to coast.
Speaker 1: Welcome to show number four. Let me see four fingers yep,
Speaker 1: I just put up three fingers four there. If you're
Speaker 1: wondering where's Leo Laporte, Well, Leo has retired from radio
Speaker 1: and this is the new show, so I'm going to
Speaker 1: be hanging out with you right here to talk about technology, gadgets, cars,
Speaker 1: pretty much anything nowadays. I mean, I don't think there's
Speaker 1: a place in our world that doesn't have technology.
Speaker 2: I don't think technology is not touched something.
Speaker 1: Let me think, because I've been covering tech at Kati
Speaker 1: Ley Now for twelve years and pretty much anything you
Speaker 1: can think of qualifies as tech and I really love
Speaker 1: my job there. I mean, it's such a phenomenal spot
Speaker 1: to be in where I get to do things and
Speaker 1: experience stuff as a journalist that a lot of people
Speaker 1: don't get the opportunity to do, and a lot of
Speaker 1: times I could do it first, which is you know,
Speaker 1: I'm just selfish in that way where I think it's
Speaker 1: really cool when I'm the first to do something, the
Speaker 1: first to see something, the first to try something. And
Speaker 1: this was really neat this week to first for me actually.
Speaker 1: So first off, UPS said, hey, do you want to
Speaker 1: come take a ride in our first ever electric semi truck?
Speaker 1: And I said, of course, why would I not want
Speaker 1: to do that? And so this, you know, some of
Speaker 1: these things take a long time to figure out, and
Speaker 1: this UPS story was an example of that. I mean
Speaker 1: we're talking this probably took four to six weeks to
Speaker 1: plan out, and so we had it all planned out,
Speaker 1: we got it figured out, and I get to the
Speaker 1: UPS facility in Compton, California, and They've got this big
Speaker 1: old semi all shined up nice, and you know, it's
Speaker 1: it's electric, a semi truck that's electric. Now, the funny
Speaker 1: thing is I've actually ridden I didn't drive it. I've
Speaker 1: ridden in this semi truck before. It's a company E
Speaker 1: Cascadia from Freightliner, and I got to ride in this
Speaker 1: thing a couple of months ago, and it was it
Speaker 1: was really cool. Now this was the real thing. That
Speaker 1: was like sort of a prototype sales vehicle. This was
Speaker 1: the real thing, like UPS is going to be using
Speaker 1: this truck. And so I got in it. We took
Speaker 1: a ride around Compton and it was just wild, and
Speaker 1: I got to talk to the driver who's been you know,
Speaker 1: all the people at UPS I spoke with, by the way,
Speaker 1: had been working there like thirty years, so I guess
Speaker 1: it's a good job. And it was just so wild
Speaker 1: to be in this giant semi truck that is all
Speaker 1: electric and driving around. So the range on this thing
Speaker 1: anywhere from one hundred and fifty to two hundred and
Speaker 1: thirty miles. People are wondering about the charging. It gets
Speaker 1: about an eighty percent charge in ninety minutes. Obviously that's
Speaker 1: with the best charger. You can imagine. They've got one
Speaker 1: of them already installed. At the UPS plant and it
Speaker 1: can carry up to eighty thousand pounds. This one we
Speaker 1: were driving was about fifteen thousand because we just had
Speaker 1: an empty container behind us. And again this is another
Speaker 1: part about I love about my job. I mean, how
Speaker 1: often do I get to just sit there with a
Speaker 1: truck driver, someone who's been driving these semis for years,
Speaker 1: and just get to pick his brain. That's what's so
Speaker 1: much fun. So we drove around this thing, I picked
Speaker 1: his brain. We shot a story for KTLA and it
Speaker 1: was just eye opening that this is going to once
Speaker 1: again change the way that UPS does things. And you know,
Speaker 1: they went on with all their you know pr stuff
Speaker 1: where they have a fleet of all these clean vehicles
Speaker 1: and this is their first of ten electric semi trucks
Speaker 1: they're going to take delivery of. There's actually another one
Speaker 1: there too. Didn't drive that one, or actually I didn't
Speaker 1: drive either of them. I was a passenger in this thing.
Speaker 1: But still just wild. And you know, the comments, of
Speaker 1: course I post this stuff on my social media and
Speaker 1: the comments just start coming flowing in. And of course
Speaker 1: everyone's an expert on electric cars and electric trucks and
Speaker 1: whether this will work and whether it won't work, But
Speaker 1: the reality is, this is the future, this is what's
Speaker 1: going to change the way companies do business. And this
Speaker 1: truck is quiet, it's smooth, it's fast, it's got a
Speaker 1: lot of pickup and it was just really fun. So
Speaker 1: I'm gonna put that together for KTLA very soon and
Speaker 1: we'll have a whole story on it. But again, it
Speaker 1: just all goes into kind of my brain and gives
Speaker 1: me the perspective of how technology is changing the way
Speaker 1: that every company, large and small does business. Now, another
Speaker 1: thing I did this week, Now this was a first
Speaker 1: for me, not a first for some people, but I
Speaker 1: got into a self driving car up in San Francisco.
Speaker 1: So I went to San Francisco yesterday and while I
Speaker 1: was up there, I got a ride in a Weymo car.
Speaker 1: Now know if you're familiar with Weymo, but this is
Speaker 1: a fully autonomous taxi And this was spun out of Google.
Speaker 1: I believe they're still owned by Alphabet which is Google's
Speaker 1: parent company. But very very smart people here, let's be honest.
Speaker 1: And this car is a Jaguar all electric. They've outfitted
Speaker 1: with all kinds of things, So it's got ldar, it's
Speaker 1: got cameras, it's got radar, and it's kind of this
Speaker 1: space looking vehicle, and you hail it just like you
Speaker 1: would an Uber or a lift from an app. We
Speaker 1: hailed it just like anyone else on the street. We
Speaker 1: were with someone from the company, so obviously we were
Speaker 1: sort of taken under their wings for this, but otherwise
Speaker 1: the thing was operating just the way it would. We
Speaker 1: saw it driving around the street, we called for it.
Speaker 1: It took you a couple minutes for it to arrive
Speaker 1: to us, just like it would in Uber, and it
Speaker 1: picked us up. And this was wild because I have
Speaker 1: been in autonomous cars before, but this was fully autonomous
Speaker 1: with no one behind the wheel except what they call
Speaker 1: it's called they call it Waimo Driver. That's their software
Speaker 1: and it's AI infused software that drives you around. So
Speaker 1: what they do is they map these cities out, They
Speaker 1: really map them out to a very high degree, and
Speaker 1: they figure out where they can park, where they can drive,
Speaker 1: what's safe, what the speeds are, and then they take
Speaker 1: all that information and the AI uses it to make
Speaker 1: informed decisions as it's driving. So we got in this
Speaker 1: car and I didn't know what I was going to
Speaker 1: feel like because I had been in autonomous cars, but
Speaker 1: again with a safety driver behind the wheel. And I
Speaker 1: got in this car and I felt very safe it
Speaker 1: pulled over. You have the app where they've got a
Speaker 1: couple of smart things built into this app where it
Speaker 1: can lead you to the car, and the car uses
Speaker 1: your phone's bluetooth to kind of figure out where you're standing,
Speaker 1: but it kind of stops in a safe place. You
Speaker 1: may have to walk a little bit to get it.
Speaker 1: Then once you get to the car, you can unlock
Speaker 1: it with your phone. You can honk the horn on
Speaker 1: the car so that if you're visually impaired, you can
Speaker 1: kind of get an idea of where the car is located.
Speaker 1: You can play a melody on the car, so if
Speaker 1: you want to play a little bit of music, that
Speaker 1: can help lead you to the car as well. And
Speaker 1: it also displays your initials on the top of the car,
Speaker 1: so you know that that Weimo is for you. And
Speaker 1: then we got in the car and it was me
Speaker 1: and my photographer and a PR person from Weimo, and
Speaker 1: we just went We went to Ben and Jerry's. We
Speaker 1: just took it a standard drive and I programmed in
Speaker 1: where I wanted to go. We went to Hayte Ashbury,
Speaker 1: which is a very famous intersection in San Francisco. And
Speaker 1: the car took us and it was just wild to
Speaker 1: watch that steering wheel turning, to watch it go around cars.
Speaker 1: This is San Francisco. This is not some closed track
Speaker 1: where it's super easy to drive. There were cars darting
Speaker 1: out in front of us, There was bikers, there are
Speaker 1: people crossing the intersections. We had to go around cars
Speaker 1: that were double parked, and this car did this all
Speaker 1: with ease. When I tell you, I was so comfortable
Speaker 1: inside this car. It gave me a lot of hope
Speaker 1: for this technology. And by the way, Weaimo is bringing
Speaker 1: these cars to Los Angeles. In fact, if you live
Speaker 1: in the LA area, you may see them already riding
Speaker 1: around right now. They're in their sort of mapping face
Speaker 1: where they're figuring out the entire city. They haven't said
Speaker 1: where they're going to drive, but you can already in
Speaker 1: San Francisco pick up a car just like you would
Speaker 1: and Uber and it will self drive you where you
Speaker 1: need to go. This is just wild stuff to me. Now,
Speaker 1: like I said, Weimo's not the only company that's doing this.
Speaker 1: You've got a company called Cruise, which is operating in
Speaker 1: San Francisco, Austin, and Phoenix. Then you've got Motional, which
Speaker 1: is operating in Las Vegas, and then Weaimo is operating
Speaker 1: in Phoenix, San Francisco and coming soon to Los Angeles.
Speaker 1: So what I experienced yesterday feels like the future. And
Speaker 1: I don't think it's going to be right for every drive,
Speaker 1: but it's safe. It's going to keep people from being distracted.
Speaker 1: It's going to keep people from speeding. I mean, it's
Speaker 1: going to keep people from human error. And yes, there
Speaker 1: will be missteps by the AI that runs these computer systems,
Speaker 1: but at the same time, we are going to have
Speaker 1: autonomous cars riding around our streets, not only taking us
Speaker 1: on taxi rides, but eventually our cars will be like
Speaker 1: this as well. And being in this car yesterday just
Speaker 1: made me realize how far this technology has progressed. From
Speaker 1: the first time I got into an autonomous car where
Speaker 1: I just took a loop. It was in Japan. This
Speaker 1: was probably ten years ago, and it was a loop
Speaker 1: inside a closed track with a whole bunch of computers,
Speaker 1: a whole bunch of systems, and a safety driver and
Speaker 1: we just went around in a circle. And that was
Speaker 1: sort of nerve wracking, and to go from there ten
Speaker 1: years ago go to taking a ride in San Francisco
Speaker 1: on public streets is pretty incredible. So Waimo, thanks for
Speaker 1: the ride, and again I'll have the story on KTLA
Speaker 1: very soon. And look out for those cars if you
Speaker 1: see one.
Speaker 2: Every person.
Speaker 1: I was out running in Santa Monica the other day
Speaker 1: and every person was gathered around these cars that were
Speaker 1: parked on the side of the street because they've all
Speaker 1: these worrying like sensors and things. It just looks it
Speaker 1: looks very futuristic, So keep an eye out for those.
Speaker 1: I've got a great show of planned for you today.
Speaker 1: I've got a couple of guests. We're going to talk
Speaker 1: to Mark German, he covers Apple for Bloomberg. He's going
Speaker 1: to tell us all about Apple's upcoming virtual reality headset. Later,
Speaker 1: we're going to talk to a podcaster, Tom Merritt, a
Speaker 1: great podcaster. He's going to join me and talk about
Speaker 1: the new Super Nintendo World at Universal Studios. We're going
Speaker 1: to talk about Amazon getting rid of a prime perk,
Speaker 1: a new scam involving those DOCU sign emails plus your calls.
Speaker 2: At Triple A.
Speaker 1: Rich sorry, eight eight eight rich one oh one. I'm
Speaker 1: Rich DeMuro. You're listening to rich on Tech. Welcome back
Speaker 1: to rich on Tech. My name is Rich DeMuro, talking
Speaker 1: technology with you today. The phone number to call in
Speaker 1: is eight eight eight rich one oh one. That's triple
Speaker 1: eight seven four to two, four to one zero one.
Speaker 1: You can find me on Instagram. I am at rich
Speaker 1: on Tech if you want to see some of the
Speaker 1: things I talk about here on the show. Karen is
Speaker 1: in Riverside. Karen, you're on with Rich Karen You here?
Speaker 2: Nope, okay, let's I am.
Speaker 1: Oh there you are. Hello, Welcome, Hi, welcome to the show.
Speaker 1: Service you provide, oh well thanks, I if I can
Speaker 1: figure out the phone lines, it'll be a better service.
Speaker 3: I know that feeling sometimes, Oh.
Speaker 1: I feel it every day. I mean, you know, when
Speaker 1: you're playing with tech all day. Believe me, things go
Speaker 1: wrong and I'm like, okay, come on, I got to
Speaker 1: figure this stuff out. So what's happening in your life?
Speaker 1: What's going on?
Speaker 3: I have a pixel to phone and I was getting
Speaker 3: ready to go get a new one because I knew
Speaker 3: that it was slowly done, and I dropped it and
Speaker 3: it broke. We transferred all the information and I thought
Speaker 3: everything was fine, but I found that not the entire
Speaker 3: calendar came over, and so I had things back to
Speaker 3: twenty eighteen. It only transferred the calendar from twenty twenty
Speaker 3: one forward. How can I go back and get my
Speaker 3: old calendar?
Speaker 2: Well, what do you use for your calendar?
Speaker 3: It's just the calendar that's on the phone.
Speaker 1: So it's just a Google login with your calendar. Yes, okay,
Speaker 1: So if you go to a desktop computer and it
Speaker 1: may have just transferred over newer stuff just to just
Speaker 1: to kind of save space, or you know, it just
Speaker 1: said like, hey, we're just going to do from today forward.
Speaker 1: But typically, I mean I use Google Calendar, and I've
Speaker 1: got my calendar from forever. I mean I could look
Speaker 1: up events that I had on there from years ago.
Speaker 1: So I think that the it could be the sync
Speaker 1: on your phone. That could be one thing. It could
Speaker 1: also be that it just didn't transfer. So what I
Speaker 1: would recommend it is going to a desktop computer going
Speaker 1: to calendar dot Google dot com.
Speaker 2: Have you ever gone there?
Speaker 4: No?
Speaker 1: Okay, So if you go there, see if your calendar
Speaker 1: is on that page. And for me, for instance, I've
Speaker 1: got one, two, three, four, five, six seven different calendars
Speaker 1: that I have on one main calendar, and if your
Speaker 1: calendar is on there, check for it and then you
Speaker 1: can start going back to December, November, whatever year you
Speaker 1: want to check back and see and see if your
Speaker 1: events are there. They should be there now. If they're there,
Speaker 1: that means that the events have not been lost, So
Speaker 1: that's one way you can access them. And then on
Speaker 1: your phone, I would go into the calendar app and
Speaker 1: take a look at the settings. And so I'm going
Speaker 1: to see in the Google Calendar app if there is
Speaker 1: a setting to say how far back you sink? I
Speaker 1: know on the iPhone calendars there are let's see so
Speaker 1: general looking to see and I don't really see a
Speaker 1: place where it's saying like hey, you know, like on
Speaker 1: iPhone it says how many events you know do you
Speaker 1: want to sink like a year, six months? But typically
Speaker 1: because everything on Google is in the cloud, it really
Speaker 1: wouldn't say that, you know, it would just kind of
Speaker 1: put those in there, no problem. So I would check
Speaker 1: on the desktop and see if that's if that has
Speaker 1: your events there, and if it doesn't, then the other
Speaker 1: solution is to do you still have the old phone?
Speaker 5: The pixel I do.
Speaker 2: Okay. So if that's if you still.
Speaker 1: Have your old phone, there's someone that could probably help
Speaker 1: you get those off of there. And that would mean
Speaker 1: either going somewhere because you can't see the screen right
Speaker 1: on this old phone.
Speaker 6: Correct.
Speaker 2: Yeah, so that's the problem.
Speaker 1: So you need someone that can actually access this without
Speaker 1: seeing that screen, which would take a little bit of
Speaker 1: know how to you know, like maybe one of these
Speaker 1: places like a U break ie fix could do that
Speaker 1: and and download that information off your phone without seeing
Speaker 1: the screen. But I would go to the Google calendar
Speaker 1: on your desktop, and that's the place to start. So
Speaker 1: calendar dot Google dot com. See if your events are there.
Speaker 1: And if this is a Google calendar, now it may
Speaker 1: not be you know, do you log in with Google
Speaker 1: like a Gmail account or do you log in with
Speaker 1: like your work account.
Speaker 7: You know what?
Speaker 3: It just comes up from my app. I don't sign in.
Speaker 1: Okay, So it's definitely so it sounds like it's just
Speaker 1: your Google account that you're using. So if it's your
Speaker 1: Google account, I think that these events are not lost.
Speaker 1: I think you're gonna be okay. And I think that
Speaker 1: if but the first place to check, like I said,
Speaker 1: is that website and once you go to the website,
Speaker 1: see if they're there, take a nice breath, sigh relief,
Speaker 1: and then it's just a matter of sinking them back
Speaker 1: to your phone and that will take you know a
Speaker 1: little bit more figuring out of why they're not sinking
Speaker 1: there and going into your settings and seeing if you
Speaker 1: can maybe tweak some of those to do the older
Speaker 1: events as well. That may be, you know, you may
Speaker 1: just have to clear it out. You click the calendar
Speaker 1: and click it back on, like turn it off, turn
Speaker 1: it on. That may force a recink.
Speaker 2: Does that all make sense?
Speaker 3: It does. It's interesting though, because I have text messages
Speaker 3: back to twenty eighteen.
Speaker 2: Right, So it took those, which is yeah, yeah, but it.
Speaker 3: Didn't take all the calendar.
Speaker 2: Yeah, I want to take those.
Speaker 1: I delete those after a year because they do take
Speaker 1: up a lot. But it sounds like I think you're
Speaker 1: going to be okay. I think these things are still
Speaker 1: existing somewhere. I just think it's a matter of getting
Speaker 1: them to your phone, and I think forcing a recink
Speaker 1: might help as well. There is another setting that you
Speaker 1: may want to look into, if you go into your settings,
Speaker 1: if you look under Google on your phone, like Google
Speaker 1: Services and there's a sink area and that may help
Speaker 1: you as well. I have to find it on the phone,
Speaker 1: but there is.
Speaker 2: Like a.
Speaker 1: Place in your settings where you can sink things as well,
Speaker 1: so that may help. But I have a feeling these
Speaker 1: things are around if you're using Google Calendar. They didn't
Speaker 1: get deleted. That's my thought here, Karen, So report back
Speaker 1: to me.
Speaker 3: Okay, I will thank you so much.
Speaker 1: All right, thanks so much for calling the show. All Right,
Speaker 1: we got a lot more coming up on the show,
Speaker 1: including we're going to talk about Amazon Prime Man. They're
Speaker 1: paring down benefits for people, so if you use grocery delivery,
Speaker 1: you want to hear about this. Plus smartphone sales worst
Speaker 1: year ever last year in a long time. I'll explain
Speaker 1: about that. Plus we'll take more of your calls, and
Speaker 1: we're going to talk to Mark German about Apple's new
Speaker 1: virtual reality headset. Mark breaks all the big Apple news.
Speaker 1: We're going to talk to him in just a bit.
Speaker 1: You're listening to Rich on Tech. Welcome back to rich
Speaker 1: on Tech. My name is rich Dimiro. You're listening to
Speaker 1: the show where we talk about the tech stuff I
Speaker 1: think you should know about.
Speaker 2: It's also the place where I answer your questions. My
Speaker 2: guest is Mark German. He's a reporter for Bloomberg News
Speaker 2: and he has been scooping Apple for years now. Mark,
Speaker 2: Welcome to the show.
Speaker 8: Thanks for having me. Great to be here.
Speaker 2: Thanks.
Speaker 1: So, your latest article on Bloomberg is about Apple's new
Speaker 1: mixed reality headset, and we've been hearing a lot about
Speaker 1: this over the years, but you seem to think that
Speaker 1: this is very near to release.
Speaker 2: Tell me about that.
Speaker 8: Yes, so, I believe that the Apple Mixed Reality headset,
Speaker 8: I'm for about seven eight years of development, will be
Speaker 8: arriving this year, right, and it'll be their first major
Speaker 8: new product category since the Apple Watch. It's going to
Speaker 8: be a pretty big deal. I think it's a bit
Speaker 8: of a risk for Apple for reasons I'm sure we'll
Speaker 8: get into. But I think at the same time, it's
Speaker 8: going to be very technologically advanced. It's going to be
Speaker 8: a superior product to what's currently in the market in
Speaker 8: terms of AR and VR. But it really depends on
Speaker 8: the app ecosystem, how this gets priced long term, how
Speaker 8: they position it, and if there's really a killer app
Speaker 8: in order for it to take off.
Speaker 1: So paint us a picture of what this device will
Speaker 1: look like we've seen reality, you know, we've seen VR
Speaker 1: headsets from Meta, We've seen them from HTC and some
Speaker 1: other companies.
Speaker 2: What will Apple look like?
Speaker 8: So Apples will be unique. And then it'll have a
Speaker 8: curved front. It'll look similar to Skith goggles that it'll
Speaker 8: have cushions on the side. They'll have some sort of
Speaker 8: speaker array on the left and right sides. It'll have
Speaker 8: over a dozen cameras positioned outside the device in order
Speaker 8: to create what's known as an augmented reality pass through mode.
Speaker 8: So typical AR glasses, they have glass lenses, so obviously
Speaker 8: you can see in front of you. In this case,
Speaker 8: they'll use cameras to create that effect. Inside will be
Speaker 8: two very high resolution displays four K each. Those are
Speaker 8: made with Sony for Apple micro led displays to do
Speaker 8: the virtual reality effect. And then the other cameras inside
Speaker 8: and outside the device will be for analyzing your eyes
Speaker 8: that's on the inside. Outside it'll be too in addition
Speaker 8: to see your environment, to scan your body, your arms,
Speaker 8: your legs, your upper body, torso, and what have you
Speaker 8: in order to create a realistic rendering of what you
Speaker 8: look like.
Speaker 2: Wow, and so with all these sensors. This is this
Speaker 2: is really far ahead of what Meta has on their
Speaker 2: basic headset. I have not tested the recent one that
Speaker 2: just came out. How does it compare.
Speaker 8: There's really one main comparison, and that's the underlying technology.
Speaker 8: That's the mixed reality tech. So Meta uses a similar
Speaker 8: system where they have displays to present virtual reality and
Speaker 8: external cameras to create an augmented reality pass through mode.
Speaker 8: The other, you know, comparison you could make is that
Speaker 8: I think neither device really has a killer app or
Speaker 8: use case. You'd be buying this because you're a tech fan, right,
Speaker 8: not because you're buying it to actually do something, whereas
Speaker 8: you might buy the iPhone, the iPad, the Apple watch,
Speaker 8: you know, for fitness, and obviously everyone needs a phone,
Speaker 8: everyone wants some sort of computer. That's why you get
Speaker 8: an iPad or an entertainment device. This would be a
Speaker 8: new category without a very clear use case. So I
Speaker 8: think Apple and Meta are very similar in that regard.
Speaker 2: Now you said that it has all these sensors.
Speaker 1: This is to power some sort of eye and hand
Speaker 1: tracking capabilities, because many of these headsets you need to
Speaker 1: hold some sort of device to see where your hands
Speaker 1: are and to select things. You believe that you'll be
Speaker 1: able to select things using just your hands and your eyes.
Speaker 8: That's right, So this is going to be primarily ie
Speaker 8: in hand controlled. Every time Apple releases a new major
Speaker 8: product category, they like to talk up a new input method.
Speaker 8: With the iPod, that was the wheel. With the iPhone
Speaker 8: and the iPad, obviously that was touch, and with the
Speaker 8: Apple Watch, they really positioned the digital crown as that.
Speaker 9: New input method.
Speaker 8: Now, I think you can make an argument the crown
Speaker 8: didn't really take off. It's a small part about how
Speaker 8: you use the Apple Watch, but that's how they presented it.
Speaker 8: And I think when they present this headset, which I
Speaker 8: think will be called the Reality Pro, their major talking
Speaker 8: point will be the eye and hand control. So look
Speaker 8: at something to to identify it, to select it, pinch
Speaker 8: your thumb and your index finger together to actually take
Speaker 8: action on that item.
Speaker 1: Okay, so let's talk about some of the things you'll
Speaker 1: be able to do with this headset. Obviously, Apple has
Speaker 1: a very deep developer base, many many great apps for
Speaker 1: the iPhone. I imagine developers will be very excited to
Speaker 1: make apps for this device. But in addition to apps,
Speaker 1: immersive video content you're talking about FaceTime, video conferencing, meeting rooms,
Speaker 1: even create an external display for your computer inside this headset.
Speaker 8: That's right, So tapping into your other Apple devices, whether
Speaker 8: that's your phone, your iPad, your Mac and integrating using
Speaker 8: the phone's keyboard as the keyboard for the headset, extending
Speaker 8: your max display. Those will be key parts of the headset.
Speaker 8: And then the other important thing to note is that
Speaker 8: this will run many of the different iPhone apps already
Speaker 8: available in sort of VR and AR versions, whether that's
Speaker 8: Apples apps or third party apps. This will have an
Speaker 8: app store, third party app ecosystem. But I think the
Speaker 8: real challenge for Apple will be, in addition to lacking
Speaker 8: a key killer feature, is going to be the price point.
Speaker 8: So this is probably going to cost around three thousand
Speaker 8: dollars at the outset, and so I think that's going
Speaker 8: to put this device really out of reach for many people.
Speaker 8: I mean, I think the combination of a three thousand
Speaker 8: dollars price tag, along with a very limited appeal for
Speaker 8: the technology it's still being very early, combined with a
Speaker 8: killer app or reason to buy the device, is going
Speaker 8: to really you know, risk Apple's reputation for smash hit
Speaker 8: new product categories.
Speaker 1: This is more of a slow burn for Apple because
Speaker 1: this is where the future we expect to go, and
Speaker 1: I have to get in at some point. Is this
Speaker 1: the right product for them to get in with or
Speaker 1: should they have tried to get somewhere of a cheaper product?
Speaker 10: You know, I.
Speaker 8: Really think that now is a really opportune time for
Speaker 8: them to strike, given the if they really believe that
Speaker 8: this is the future. And I tend to agree that
Speaker 8: the future is standalone AR glasses with iPhone like capabilities
Speaker 8: and I like price and iPhone like battery life. You know,
Speaker 8: I think it's going to be five to ten years
Speaker 8: before you're able to get there, right, And they do
Speaker 8: need it to prepare for that future. They need to
Speaker 8: set the foundation for that. If they waited a couple
Speaker 8: of years, they could probably get this down another thousand
Speaker 8: dollars or so. But the time is right given the
Speaker 8: competitive landscape right now is extraordinarily weak.
Speaker 1: And so the timeframe you're thinking is they talk about
Speaker 1: it in the next couple of months, Developers get to
Speaker 1: really take a deep dive at WWDC, which is typically
Speaker 1: in June, and then we may have this by the holidays.
Speaker 2: Does that sound right.
Speaker 4: Sounds right to me.
Speaker 2: Wow.
Speaker 8: I mean, obviously there's a strong chance that this doesn't
Speaker 8: debut until June, but I'd be very surprised if it
Speaker 8: doesn't debut by June.
Speaker 11: Well.
Speaker 1: WWDC is the big gathering of all the developers for
Speaker 1: Apple apps up in San Francisco typically, and so it's
Speaker 1: a great time. If they didn't reveal this until then,
Speaker 1: it'd be tough for them to sort of get umped
Speaker 1: about that and have people attending that that want to
Speaker 1: talk more about virtual reality and augmented reality. I think
Speaker 1: one of the big advantages here is the.
Speaker 2: Fact that it will have the app store, or at
Speaker 2: least a portion of it the catalog, available right out
Speaker 2: of the gate.
Speaker 8: So you will have iPhone apps available right other gate,
Speaker 8: So just like you can run iPhone apps on an
Speaker 8: iPad or just back then at the beginning of the iPad,
Speaker 8: one of the key things they noted was you can
Speaker 8: run the iPhone apps on the iPad. I think you'll
Speaker 8: be able to run iPad and iPhone apps on this headset,
Speaker 8: but you're really going to want new apps created for
Speaker 8: this device, specifically to tap into AR, to tap into VR.
Speaker 8: Some of the faster processors and such. I think that's
Speaker 8: going to be something you see happen. But I think
Speaker 8: developers are probably going to have to really consider how
Speaker 8: quickly they want to jump onto this platform given the
Speaker 8: price point. Right, developers are going to have to invest
Speaker 8: a lot of time, resources, and money to build applications
Speaker 8: for this, and so they're probably going to take a
Speaker 8: slogo approach as well to try to determine if this
Speaker 8: thing's really going to take off. Knowing Apple, they'll get
Speaker 8: it right eventually, but I think it's going to take
Speaker 8: a little bit of time.
Speaker 1: And another key point is that you're thinking you will
Speaker 1: not need an iPhone to use this, And of course
Speaker 1: Apple has a very good network of their own stores
Speaker 1: where they can easily demo this new product.
Speaker 8: Definitely they want to position this is sort of a
Speaker 8: halo product that's going to drive traffic to Apple retail source,
Speaker 8: drive marketing to Apple. And maybe you come to play
Speaker 8: with this Apple headset inside the store and you leave
Speaker 8: with AirPods. That's not too bad for Apple.
Speaker 2: Either, absolutely, and you'll probably want the air pods to
Speaker 2: use for this as well. Mark German is a reporter
Speaker 2: for Bloomberg. His newsletter is called Power on his Twitter
Speaker 2: is at Mark German Mark.
Speaker 1: Thanks so much for joining me. How do you get
Speaker 1: all these Apple scoops?
Speaker 8: Thanks so much for having me. I really appreciate it
Speaker 8: and great to finally be on here. And anyone listening
Speaker 8: to this, please do tune into power on every Sunday.
Speaker 2: Excellent and I'm not going to your last I didn't
Speaker 2: think you would. All right, coming up more of your
Speaker 2: calls plus tech news and tips.
Speaker 1: If you want to join in. The phone number to
Speaker 1: call is triple eight rich one oh one. My name
Speaker 1: is Rich Damiro. You are listening to Rich on tech.
Speaker 1: Welcome back to Rich on Tech. I'm Rich Damiro, hanging
Speaker 1: out with you here talking about technology. The phone lines
Speaker 1: are open triple eight rich one oh one. That's eight
Speaker 1: eight eight seven four to two, four to one zero one.
Speaker 1: All right, let's go to Bill. Bill is in Torns, California. Bill,
Speaker 1: you're on with Rich. What's going on?
Speaker 6: Hey?
Speaker 7: Rich, thank you for taking my call. So I have
Speaker 7: a Macintosh at work and I would like to access
Speaker 7: it from my Mac laptop at home. And I know
Speaker 7: there's you have like paid sponsors advertising those monthly fee things,
Speaker 7: but it's rare that I want to do that, but
Speaker 7: I know that Apple has like Apple Remote Access built in,
Speaker 7: and there's a bunch of different weird free apps, but
Speaker 7: they get really bad reviews. I just want to be
Speaker 7: able to once WHI I'll log into my computer and
Speaker 7: you know, maybe control what's running on my office computer
Speaker 7: from my home Mac laptop got their way to do
Speaker 7: that without getting one of these monthly fee things. I
Speaker 7: used to use something called Chicken to the VNC many
Speaker 7: many years ago. I don't even if that's still an option.
Speaker 1: That's quite the name for that product. I haven't heard
Speaker 1: of that one. Chicken of the VNC.
Speaker 5: Wow, okay, yeah it worked.
Speaker 1: Yeah, But okay, a couple of things. First off, is
Speaker 1: your work going to allow you to do this?
Speaker 7: Well, yeah, it's it's my own business. So there's there's
Speaker 7: just one If there's one computer at my office and
Speaker 7: I live, like, you know, a few miles away, and
Speaker 7: I just want it once in a while. I got
Speaker 7: my laptop, I'm like, man, I wish I could, you know,
Speaker 7: look at something on my database. But right, you know,
Speaker 7: then I have to drive into work and then turn
Speaker 7: It's like it's kind of pain of the next and
Speaker 7: I leave my computer on at work anyway.
Speaker 2: Yeah, so there's well, there's two things.
Speaker 1: So first off, have you tried because Mac you know
Speaker 1: they have they have Apple Remote Desktop built into the
Speaker 1: Mac software.
Speaker 2: So have you tried that? And is that not working?
Speaker 5: I have?
Speaker 7: Yeah, I've tried it and it's not working. And I
Speaker 7: don't know if I should hire like a tech guy
Speaker 7: to come over and explain it to me, because it
Speaker 7: just didn't seem to It just didn't work. It was
Speaker 7: given me.
Speaker 11: I watched YouTube videos and what the YouTube.
Speaker 7: Video has said was not what I was seeing on
Speaker 7: my machine. And maybe it was gifven operating system I'm using.
Speaker 7: I'm using both machines. I think they're running Big Surve,
Speaker 7: the most most up to date, uh you know, but
Speaker 7: like for example, on one uh YouTube video, it said
Speaker 7: when you click on you know, remote management, it will
Speaker 7: give you like an IP address of all you have
Speaker 7: to do is log into that. Well, on my computer
Speaker 7: at work, when I click on you know remote management,
Speaker 7: it gives me this whole like web address that you know,
Speaker 7: it doesn't work, so I'm not quite sure what I'm doing.
Speaker 1: Well, yeah, and that could be that your network work
Speaker 1: is set up to not allow remote access into this computer.
Speaker 1: You know, it may be set up a certain way
Speaker 1: where for security reasons, it's not allowing, you know, someone
Speaker 1: to just pop into your network from outside of the network,
Speaker 1: and that could definitely be a situation that is something
Speaker 1: that you would have to figure out with, you know,
Speaker 1: with an it person.
Speaker 2: Yeah, that's like a router thing.
Speaker 1: Yeah, and it's been a while since I've done this
Speaker 1: with my personal MacBook and okay, So so basically the
Speaker 1: program that I would recommend if you want to just
Speaker 1: try something easy, and this is the one that I use.
Speaker 1: So my mom lives across the country and she's got
Speaker 1: her computer set up and sometimes she needs help doing things,
Speaker 1: and so I use a program called team Viewer.
Speaker 2: Have you heard of that I have?
Speaker 1: Okay, and so this has a completely free solution and
Speaker 1: it should be able to do what you need to do.
Speaker 2: It's always worked for me. Yeah.
Speaker 1: So it's an app and they do have price you know,
Speaker 1: they do have paid products, but if you want to
Speaker 1: use it free for personal use. Now this you know,
Speaker 1: this runs a little bit of a gray line with
Speaker 1: whether this is personal or business use. But you know,
Speaker 1: team Viewer you can download it and you can log
Speaker 1: onto your Mac from wherever you want. And it's it's
Speaker 1: pretty simple.
Speaker 7: Okay, wonderful and you you've had good success.
Speaker 2: With that, I've had.
Speaker 1: I mean, my mom is not a tech person, even
Speaker 1: though she had a tech kid. So if she can
Speaker 1: tell me the pat Now there's two ways of doing it.
Speaker 1: There's a little passcode that can be generated, and she
Speaker 1: can read that to you to make sure you know,
Speaker 1: for security reasons that you're the you know, a trusted
Speaker 1: person logging into their computer. But or you can just
Speaker 1: save that that passcode as well on your device.
Speaker 2: That's probably what you'd want to do.
Speaker 1: But once you have this running on the one, yeah,
Speaker 1: once you have this running on your other computer, anytime
Speaker 1: you want to log in, you just you know, fire
Speaker 1: up the app on your side, connect to the computer.
Speaker 1: It'll be displayed on the screen if it's saved after
Speaker 1: the first time you do it, and you'll just see
Speaker 1: that screen. You'll you'll see your the other computer screen
Speaker 1: on your screen and you can just use your mouse
Speaker 1: and keyboard to control it just like you would you know,
Speaker 1: any other computer.
Speaker 2: Now, there may be a little lag or to lab I.
Speaker 7: Do the app on both machines, correct, yep, Okay, and
Speaker 7: I can control the one. I can actually control the
Speaker 7: computer from my laptop.
Speaker 11: Yeah, at the other end.
Speaker 2: Yep, you'll see that.
Speaker 7: Okay, yep, that's right.
Speaker 2: That's what I recommend.
Speaker 1: And you know, and also I think you should give
Speaker 1: the other you know, the Mac remote desktop. I think
Speaker 1: you should just try to use that first, just maybe
Speaker 1: give that another spin, just because that's a little bit
Speaker 1: of a cleaner solution because it's built in. But you know,
Speaker 1: if it's not working for you, you just try the team
Speaker 1: viewer and see if that works.
Speaker 7: I prefer the remote desktop because it is built in
Speaker 7: and that's what it's for. I'm just again a not
Speaker 7: that tech savvy, and I figured maybe it was my
Speaker 7: router not letting me get in to the back end
Speaker 7: of that, you know, like there's forwarding stuff and.
Speaker 5: I don't understand.
Speaker 1: Yeah, exactly, that's where you get into. Now here's the thing.
Speaker 1: Once you yeah, once you once you get into that
Speaker 1: remote login, it's like I'm looking at it on this
Speaker 1: computer and you've got to type in this whole address
Speaker 1: to get to your network, and your network just may
Speaker 1: not allow that to happen. And that's what I think
Speaker 1: is going on, especially if you're using, you know, like
Speaker 1: a router from the cable company or something like that.
Speaker 2: Like they just may block those incoming requests, which is
Speaker 2: typical because that's much more secure.
Speaker 11: So got it.
Speaker 1: All right, We'll try to eave you and let me
Speaker 1: know what happens. Thank you, I will, all right, Bill,
Speaker 1: thanks a lot. All right, big changes to Amazon Prime.
Speaker 1: So Amazon Prime. I just paid my one hundred and
Speaker 1: I think it was one hundred and fifty five dollars
Speaker 1: for the year, and I've I've been a Prime member
Speaker 1: since day one, and I've loved it. When I first
Speaker 1: I will never forget signing up for Prime. I told
Speaker 1: my my wife, my then girlfriend, I said, can you
Speaker 1: believe that Amazon? I think it was like it was
Speaker 1: either fifty nine or eighty nine bucks a year, sixty
Speaker 1: nine something like that. I was like, can you believe
Speaker 1: they're going to send us stuff second day deliver for
Speaker 1: seventy bucks a year or whatever the initial price was.
Speaker 1: She's like, no way, because back then shipping was so expensive.
Speaker 1: I mean, you wanted second day shipping on anything, you know,
Speaker 1: you're talking fifteen thirty dollars an item. It was just
Speaker 1: not something that was inexpensive and I said, no, they're
Speaker 1: going to send us stuff for a whole year. This way,
Speaker 1: we're going to get it the second day after we
Speaker 1: order it. And so I've been a subscriber ever since.
Speaker 1: But quite honestly, Amazon has been pairing down some of
Speaker 1: their benefits for people. And I got this email. Starting
Speaker 1: February twenty eighth, twenty twenty three, Amazon Fresh delivery orders
Speaker 1: this is from a grocery store that they own under
Speaker 1: one hundred and fifty dollars will incur a service fee.
Speaker 1: What so, it used to be thirty five bucks for
Speaker 1: free delivery and then you tip them, so you know,
Speaker 1: it was still expensive to do this. It was still
Speaker 1: a premium service, but you were paying for that prime
Speaker 1: you know membership that took care of some of this charge.
Speaker 1: Now it's delivery charges will be three dollars and ninety
Speaker 1: five cents for orders from one hundred to one hundred
Speaker 1: five fifty dollars, six dollars, ninety five cents for orders
Speaker 1: from fifty to one hundred dollars, and nine ninety five
Speaker 1: for orders under fifty dollars. And they took away this perk.
Speaker 1: I think it was last year. Whole Foods deliveries they
Speaker 1: made nine ninety five. I think it's just a flat fee,
Speaker 1: and so people were up in arms about that, and
Speaker 1: then they came out and they said, well, Amazon Fresh
Speaker 1: deliveries are still free if you spend thirty five bucks.
Speaker 1: And now a year later, Amazon Fresh deliveries are changing.
Speaker 1: And this is a product that a lot of people,
Speaker 1: you know, got used to over the pandemic, this grocery
Speaker 1: delivery situation, and now with this fee, it makes it like,
Speaker 1: I mean, unless you feel like paying extra for stuff,
Speaker 1: why would you do this? You're going to pay three
Speaker 1: ninety five, six ninety five or nine ninety five for
Speaker 1: your orders? No way, especially an order under fifty bucks.
Speaker 1: Now that seems like a lot of money. And people
Speaker 1: are complaining they don't want to do this, and I
Speaker 1: don't blame them. This is a lot of money, especially
Speaker 1: when you're paying all this money a year for these perks,
Speaker 1: and to not have that perk is to me not
Speaker 1: very good. So Amazon, you may lose some subscribers over this.
Speaker 2: I'll tell you that.
Speaker 1: All right, coming up, we got more of your calls,
Speaker 1: We've got more stories. We're gonna talk about why I
Speaker 1: love the bookstore over Amazon.
Speaker 2: Oh more, Amazon stories.
Speaker 1: Plus we're gonna talk about that DOCU signed scam you
Speaker 1: want to definitely be aware of. You're listening to rich
Speaker 1: on Tech on rich Dmuro, give me a call eight
Speaker 1: eight eight rich one oh one. Welcome back to rich
Speaker 1: on Tech. My name is rich Damuro, sitting here talking
Speaker 1: technology with you at triple eight rich.
Speaker 2: One oh one.
Speaker 1: That's eight eight eight seven four to two, four to
Speaker 1: one zero one. My website is rich on tech dot tv.
Speaker 1: There you can find all the recent stories I've done
Speaker 1: for KTLA. You can watch those there, and anything I
Speaker 1: post that's interesting, I'll usually put it right there. I
Speaker 1: was in the airport yesterday, I was flying to San
Speaker 1: Francisco for the day, and I walked into, you know,
Speaker 1: like the little bookstore kind of convenience store there and
Speaker 1: you know, to get a water, and I saw the books.
Speaker 1: And I'm always drawn to books, even though I typically
Speaker 1: use a kindle, you know, I love reading, and so
Speaker 1: I just kind of browse the books for like two minutes,
Speaker 1: and I found like five books I wanted to read
Speaker 1: in those two minutes. And so I posted to my
Speaker 1: Facebook and Instagram and I said, how is it that
Speaker 1: I can browse Amazon for hours? And still not decide
Speaker 1: on a book to buy yet. I can walk into
Speaker 1: a bookstore and find a bunch that I want to
Speaker 1: read immediately.
Speaker 2: I mean, why is that.
Speaker 1: Amazon has every book known to man and this bookstore
Speaker 1: just had a small selection. But I'm sitting there going, oh,
Speaker 1: I want to read that. Oh I want to read that.
Speaker 1: And so of course the comments came in, lots and
Speaker 1: lots of comments. And I'm not the only one that
Speaker 1: feels this way. And believe me, I love my kindle.
Speaker 1: I absolutely love reading on the kindle because it's simple,
Speaker 1: it's but there's also something about the book. And Marie said,
Speaker 1: it's multisensory. Reading is a tactical experience. There are smells
Speaker 1: associated with paper, there's texture, there's depth, there's more. Libraries
Speaker 1: are so critical. When you're looking for one book, you
Speaker 1: spy another, you grab it, you read a little bit.
Speaker 1: It inspires you, it grabs your interest. That's I think
Speaker 1: very true because I started reading some of these books,
Speaker 1: like you just flip to a page and open them
Speaker 1: and read them. Jim said, merchandising cover art sucks you
Speaker 1: right in. Patricia said, it's the nostalgia of the actual
Speaker 1: book in hand.
Speaker 2: The smell.
Speaker 1: It gets at you at the first crack of the page,
Speaker 1: makes you want more and more. Janet says, nothing beats
Speaker 1: a relaxing time than holding an actual book or magazine
Speaker 1: just to feel the pages, the smell. I put a Sadly,
Speaker 1: I put a couple of the books that I saw
Speaker 1: there in my Amazon shopping car. Is that wrong because
Speaker 1: it was like five bucks cheaper. Melanie says. It's an
Speaker 1: analogous to all of the streaming options on TV and
Speaker 1: I still can't decide what to watch.
Speaker 2: That is so true, So true.
Speaker 1: I'd sit there and I try to have all these
Speaker 1: systems in place for watching movies on the streaming services.
Speaker 1: I have an app called Real Good. There's also an
Speaker 1: app called Just Watch that I really like, and whenever
Speaker 1: someone tells me how a good movie, I will put
Speaker 1: it in this app and I'll say, Okay. The next
Speaker 1: time I sit down on a Friday night to watch
Speaker 1: a movie, I will look at the app. I will
Speaker 1: pick the top movie from that, you know, my list
Speaker 1: of things that are streaming on the services that I
Speaker 1: pay for, and I'll watch it and guess what happens exactly,
Speaker 1: not that I go. I don't know if I feel
Speaker 1: like I'm in the mood for that movie tonight, Let's
Speaker 1: watch something else, And so I sit there for twenty minutes.
Speaker 2: And again, back in the day, walk into a blockbuster.
Speaker 2: What did you do?
Speaker 1: You picked out five or six movies that you wanted
Speaker 1: to watch, And we used to come home with a
Speaker 1: handful of movies that we'd watch over the weekend. And again,
Speaker 1: maybe it's all the visual nature of this, where you
Speaker 1: can pick up the movie, look on the back, look
Speaker 1: on the front, read the synopsis.
Speaker 2: Just like the books.
Speaker 1: Let's see, Judy said. My late husband was a techi.
Speaker 1: We used to have these discussions all the time. I
Speaker 1: loved browsing through bookstores. I used to tell them it
Speaker 1: was relaxing to crawl up on a comfy chair with
Speaker 1: a good book. Not the same with an iPad or
Speaker 1: a kindle. That's just me, no, not just you. Apparently
Speaker 1: a couple hundred comments on this, so clearly people like books.
Speaker 1: But when I travel, I like the iPad or sorry,
Speaker 1: the kindle. I don't read on an iPad. I don't
Speaker 1: I like that e ink display on the kindle. That's
Speaker 1: what I really like, because it just doesn't have any reflection.
Speaker 1: It works, It's simple, and it's just it feels like
Speaker 1: the printed page, even though it's not so. Anyway, I
Speaker 1: told my wife I'm going to buy a book, a
Speaker 1: real book, and read it, and she's like, what don't
Speaker 1: you like your kindle?
Speaker 2: Who knows?
Speaker 1: All right, coming up, I've got a great guest, Tom
Speaker 1: Merritt is going to join me. Tom's a great podcaster,
Speaker 1: good friend, and he is I'm a little jealous of Tom.
Speaker 1: He has been to Super Nintendo World, which is opening
Speaker 1: at Universal Studios, Hollywood on February seventeenth. He's already been,
Speaker 1: and I'm so jealous because I've wanted to go to
Speaker 1: this since they announced it, but they will not return
Speaker 1: my emails over at Universal, so I have not been
Speaker 1: invited to any of the press things, which I don't know. Anyway,
Speaker 1: we'll talk to Tom about his thoughts on the whole
Speaker 1: new place. Let's talk to lou in the meantime. Lou
Speaker 1: Is in Phoenix. You're on with Rich all right, One
Speaker 1: of these days I'm going to figure out Louis there, Okay,
Speaker 1: let's go to.
Speaker 2: Let's go to Corey in Highlands, California. Corey, are you there? Okay?
Speaker 1: One of these days, I will figure out the most
Speaker 1: simple of items in this room, which is the phone.
Speaker 12: Well, you're only on day four, so give yourself some grace.
Speaker 2: There, it's day four.
Speaker 1: But I even put little numbers next to the buttons
Speaker 1: on the phone, Let's say one, two, three, four five.
Speaker 1: Could it not get much easier than pressing the corresponding anyway, Corey,
Speaker 1: what's going on?
Speaker 12: I'm an executive coach and I coach clients in the
Speaker 12: US and internationally, and I send them a link, and
Speaker 12: I'm the one that creates it. I've had zoom ways
Speaker 12: years before all the pandemic hit, and I've always used it,
Speaker 12: and I always see if somebody comes in, either on
Speaker 12: a phone or tries to come in on video. But
Speaker 12: I just like to check every once in a while
Speaker 12: if it's still secure. Can anybody come in that I
Speaker 12: cannot see? Or is already can anybody hack in?
Speaker 1: Well there's always a possibility of that, but is it
Speaker 1: likely no if you have the right guardrails on. So
Speaker 1: in your zoom, how are you sending these? Are you
Speaker 1: sending the same invitation to everyone? Or are you sending
Speaker 1: like your personal meeting room orre you're sending a new invitation.
Speaker 1: How are you sending these invitations to people?
Speaker 12: I create a new invitation each time with the you know,
Speaker 12: not a regular That's one of the reasons why I
Speaker 12: use THEIRS. So it's random, okay, and I just send
Speaker 12: a new one every single time to every single.
Speaker 2: Client, okay.
Speaker 1: And the settings on your invitation. Do you have the
Speaker 1: waiting room enabled?
Speaker 6: No?
Speaker 12: Oh, okay, So you want just have it where they
Speaker 12: can log in before me, if you know, they can
Speaker 12: get in before me, okay, so like if they get
Speaker 12: there a minute early.
Speaker 1: Yeah, that's something you want to change. So for sure,
Speaker 1: turn on the waiting room and that way only persons
Speaker 1: that you admit to the video can watch what you're doing,
Speaker 1: so that that would be the number one thing I
Speaker 1: would do, and I do that on mine obviously. Are
Speaker 1: you using a passcode?
Speaker 4: Yeah?
Speaker 1: Okay, so you've got the passcode, which is good, and
Speaker 1: that's that's going to be like for nine of you know,
Speaker 1: people trying to get into your if they figure out
Speaker 1: the meeting ID and they happen to be on there
Speaker 1: at the exact same time, and then they happen to
Speaker 1: figure out the passcode, all three of those things would
Speaker 1: have to happen for them to get into your meeting,
Speaker 1: and that's probably not going to happen, but there are
Speaker 1: people who spend a lot of time trying to figure
Speaker 1: out these systems, and so it could happen. But I
Speaker 1: would definitely put on the waiting room. That's one of
Speaker 1: the main things we learned during the pandemic when people
Speaker 1: do you remember the term zoom bombing?
Speaker 6: Yeah?
Speaker 1: So, and it, believe me, it happened. I actually made
Speaker 1: the mistake of tweeting a link to a public room
Speaker 1: one time just to test something out on zoom and
Speaker 1: I couldn't believe the people that came into this room
Speaker 1: and the stuff they were doing was like I had
Speaker 1: to look away from my screen because it was like
Speaker 1: I didn't know what I was seeing, but it was
Speaker 1: not good. And so, believe me, there are people that
Speaker 1: like to mess with other people out there, especially on
Speaker 1: the internet. So turn on the waiting room. And then
Speaker 1: the other thing you can do if you want to
Speaker 1: be really secure, do you record these conversations or no?
Speaker 3: No?
Speaker 2: Okay, So if.
Speaker 1: You really want to give your clients and you a
Speaker 1: good amount of you know, a feeling that this is
Speaker 1: very secure, I would turn on what's called end to
Speaker 1: end encryption.
Speaker 2: Have you heard of that?
Speaker 6: Yeah?
Speaker 1: Okay, So when you go on to Zoom, it kind
Speaker 1: of looks like things are pretty secure because you see
Speaker 1: that little lock in the left hand corner, right, Have
Speaker 1: you clicked that right? It looks like a little badge
Speaker 1: with like a shield, and it has a check mark
Speaker 1: and it's green. Right, So if you click that, it'll
Speaker 1: give you kind of like the information about that Zoom
Speaker 1: meeting and it'll say encryption enabled. Now, there are different levels.
Speaker 1: The default encryption is not the highest level because obviously
Speaker 1: the higher level encryption costs Zoom more money, so they
Speaker 1: want to just enable the basic encryption, which means encrypted
Speaker 1: in transit, which means when you're doing that stream, no
Speaker 1: one can really just tune into that stream on the
Speaker 1: web if they find that data going back and forth
Speaker 1: from your computer to the other computer. But there are
Speaker 1: ways of kind of unlocking that video stream. And so
Speaker 1: for that reason, you would want what's called end to
Speaker 1: end encryption. And that means that nobody, not even Zoom
Speaker 1: could could potentially look at this stream. And so you
Speaker 1: can enable that by going into your settings. You have
Speaker 1: to go on the web and you go into settings.
Speaker 1: So you have to log into Zoom dot Us, log
Speaker 1: into your account, go into settings and under security, scroll
Speaker 1: down and it'll say allow use of end to end encryption,
Speaker 1: and you toggle that on. It's going to ask you
Speaker 1: to confirm your phone number and then you can turn
Speaker 1: on that feature and you can use end to end
Speaker 1: encryption on your calls, and that's going to be the
Speaker 1: most secure. You may not need that, but I'm just
Speaker 1: giving you that.
Speaker 12: As an option, okay, And I might actually have an
Speaker 12: account at that level. I'll just go in right now
Speaker 12: and check to see if I have in there.
Speaker 2: Yeah, it's not on by default.
Speaker 1: I mean obviously they want to keep it off for
Speaker 1: you know, the majority of people. So it saves Zoom
Speaker 1: money because especially with a free product, are you paying
Speaker 1: for Zoom or.
Speaker 2: Is this a free version?
Speaker 12: Oh no, I'm paying?
Speaker 2: Are paying?
Speaker 1: Okay, so they may they may enable it for paid
Speaker 1: customers by default, but I'm not sure. So go in
Speaker 1: there and again it's you know, the website settings and
Speaker 1: then allow use of end to end encryption, and that's
Speaker 1: really going to be between that and the waiting room.
Speaker 1: I think your calls are going to be pretty secure.
Speaker 1: I mean We've run like the whole world on Zoom
Speaker 1: for two years, so I think it's it's pretty darn.
Speaker 4: Good, right.
Speaker 12: And just I don't know if you heard yet that
Speaker 12: Zoom did. I just got the email a day or
Speaker 12: two ago that says they are bumping up the accounts
Speaker 12: by a dollar, so I wondered when that was going
Speaker 12: to happen. They have, you know, the whole world listening,
Speaker 12: so they might as well.
Speaker 2: Oh yeah, I mean I think that. So what it
Speaker 2: used to be? What fourteen ninety five a month or something?
Speaker 12: Yeah, that's one of the levels.
Speaker 1: Yeah, so now and how much are you paying for this?
Speaker 12: I think a little bit more, but I haven't checked
Speaker 12: in a while. I did do the fourteen ninety nine
Speaker 12: and I think I bumped it up to the next level. Yeah,
Speaker 12: and mine does say that encryption is enabled.
Speaker 1: But well that's encryption but not necessarily end to end.
Speaker 1: So definitely check that setting. But here's the thing I
Speaker 1: would I would consider if you're paying a monthly, I
Speaker 1: would consider looking at the yearly because you can save
Speaker 1: about seventeen percent if you're going to use it, and
Speaker 1: you're using this for your business and you know you're
Speaker 1: going to use it for the next year. I always
Speaker 1: recommend paying the year in advance for something like this,
Speaker 1: because why not, You're you're just you know, you're spending
Speaker 1: more each month just to have that flexibility of canceling
Speaker 1: when you're probably not going to if, especially if you're
Speaker 1: running your business on it.
Speaker 12: Right, Okay, thanks for the reminder.
Speaker 4: That's good.
Speaker 1: All right, Corey, Thanks so much for the call, and
Speaker 1: thanks for listening. I appreciate that. Coming up, we're going
Speaker 1: to talk about smartphones. Smartphones had their worst year last
Speaker 1: year in a very long time. Plus I'm going to
Speaker 1: tell you just kind of the stuff I like out
Speaker 1: of this Samsung, Apple, who's on top? How many they sold?
Speaker 1: All that good stuff?
Speaker 2: Plus your calls.
Speaker 1: Triple eight rich one oh one eight eight eight seven
Speaker 1: four to two, four to one zero one. You're listening
Speaker 1: to Rich on tech. Welcome back to Rich on Tech.
Speaker 1: My name is Rich Demiro sitting here talking technology with you.
Speaker 1: The phone number is triple eight rich one O one
Speaker 1: eight eight eight rich one oh one. Mary Anne is
Speaker 1: in Laguna, Nigel, Mary Anne.
Speaker 2: You're on with Rich.
Speaker 5: Hi. Rich.
Speaker 10: How are you doing.
Speaker 2: I am doing fantastic. How are you?
Speaker 6: I'm good?
Speaker 10: I'm good. I'm a little frustrated with Apple. I don't
Speaker 10: know if you have any good advice for me, other
Speaker 10: than what I would call a potential paper weight. I
Speaker 10: have an old Apple air Pad, the original one. It's
Speaker 10: a tablet, okay, I think I got it in twenty thirteen,
Speaker 10: and it keeps asking I use it for work. But
Speaker 10: now in the last couple of weeks, I can't get
Speaker 10: Google Google Chat to work. It wants me to keep
Speaker 10: upgrading all my apps, and it says it's not supporting
Speaker 10: the new upgrades. So am I kind of out of
Speaker 10: luck with this? Or is there a reset up can do?
Speaker 10: Or what do you think?
Speaker 1: So your your iPad is it? It turns on, it's functioning,
Speaker 1: and everything it does work.
Speaker 10: I can play iTunes, I can do some surfing with
Speaker 10: the web. Some websites aren't loading though the way they
Speaker 10: used to.
Speaker 2: Do you have the iPad with you right now?
Speaker 6: I do?
Speaker 1: Can you go into settings? I want to see what
Speaker 1: the exact model this is. So if you go into
Speaker 1: settings and then general and then about can you do
Speaker 1: that for me?
Speaker 10: Yeah? So I've got it's a software version that's running
Speaker 10: is twelve point four point two.
Speaker 2: Okay.
Speaker 10: Model name is iPad.
Speaker 1: Air, so it's just the iPad air. So it's the
Speaker 1: original iPad air. Okay, yeah, okay, interesting, Okay, So iPad
Speaker 1: is on iPad os is on sixteen, so you're running,
Speaker 1: you know, four generations before and sixteen is only going
Speaker 1: to run on iPad air third generation and later. So
Speaker 1: if you go to the website Apple dot com and you,
Speaker 1: you know, go to the iPadOS, you've got mac os,
Speaker 1: You've got iPadOS, and you've got iOS and then you've
Speaker 1: got tvOS. So each one of these has a certain
Speaker 1: amount of gadgets that they run on. And I understand
Speaker 1: the frustration, believe me, because you've got this device. It
Speaker 1: still works fine, but it's not getting the latest software update.
Speaker 1: But the reality is Apple is actually one of the
Speaker 1: better companies that really does a pretty good job of
Speaker 1: letting software run on pretty old devices. In fact, if
Speaker 1: you look at iOS sixteen, sorry, let me just see
Speaker 1: what this one runs on, it runs on phones. Because
Speaker 1: people every year, whenever they come out the new software,
Speaker 1: people go they get up.
Speaker 2: In arms because they're like, well, now it doesn't run
Speaker 2: on my phone.
Speaker 1: But if you look at iOS sixteen, which is like amazing,
Speaker 1: cutting edge, brand new software. It runs all the way
Speaker 1: back on the iPhone eight iPhone eight, and so let's
Speaker 1: just cross reference when that came out iPhone eight launch.
Speaker 1: You're talking twenty seventeen, so you're talking three six years
Speaker 1: so far.
Speaker 2: That's pretty good.
Speaker 1: You know, companies like Samsung and Google, they promise, like
Speaker 1: a lot of them have been promising like three years,
Speaker 1: maybe maybe four. So this is pretty good six anyway.
Speaker 1: All that's to say that I understand the frustration, but
Speaker 1: have you done the software update and it and it
Speaker 1: just says you can't do anymore When you.
Speaker 10: Go to it just says, sorry, I can't do it.
Speaker 1: So when you go back one segment, you know we
Speaker 1: said about so if you go to software update under general,
Speaker 1: what what does it say under that? Does it say
Speaker 1: up to date or what does it say?
Speaker 10: It says checking for update. And so it's kind of thinking,
Speaker 10: right now, I'll tell you when Wow.
Speaker 1: It turns out turns out I have a software update
Speaker 1: on my phone Marion Oh date iOS sixteen point three.
Speaker 1: But it takes so long to install these updates that
Speaker 1: I just wait a while.
Speaker 5: Now.
Speaker 1: I used I used to be one of the people
Speaker 1: that was like doing it the second it came out,
Speaker 1: and then my phone it got like a bad update
Speaker 1: one time, and my phone didn't work for twenty four
Speaker 1: hours until Apple decided to come out with a fix.
Speaker 1: And so now I wait a little bit. I wit
Speaker 1: like a couple of days. This has been out for
Speaker 1: like a week, I feel like, but so long story short,
Speaker 1: The problem is the security of these apps. Some apps
Speaker 1: just won't run on the older software because security reasons,
Speaker 1: or they need a certain aspect of that software to
Speaker 1: be able to run properly, and they just don't have
Speaker 1: it on the older software. You know, you're creating apps
Speaker 1: for today, you couldn't really think about what the old
Speaker 1: software has that you may need.
Speaker 2: Does that make sense?
Speaker 10: Yeah, it sure does. So I guess I'm stuck with
Speaker 10: either using the limited functionality that it still offers me.
Speaker 10: Or is there any trade in value on this?
Speaker 6: Do you think rich?
Speaker 10: I know I've had it like ten years. I think
Speaker 10: I got it in twenty thirteen.
Speaker 2: I don't know.
Speaker 1: Apple will tell you if you go on their website,
Speaker 1: if you put a new iPad in your car and
Speaker 1: then look for the trade in value, it will tell you.
Speaker 1: But I and iPad Air original generation of I'm going
Speaker 1: to a website called gizmogo dot com which will buy
Speaker 1: anything from you. They'll give you sixty six bucks for it.
Speaker 1: So I would I would maybe do that and put
Speaker 1: that towards a new one.
Speaker 10: Yeah. Yeah, because I really like the functionality of a tablet.
Speaker 10: I have a PC a laptop, but it's a lot,
Speaker 10: it's cumbersome. I have the tablets my go to. So
Speaker 10: I hear you, well, okay, so gizmo dot.
Speaker 1: Com is that the gizmogo dot com? All right, I
Speaker 1: got a head out, but uh or got to go
Speaker 1: to a break. Thanks for calling. We'll be back with
Speaker 1: more after this, including a new scam that involves doc
Speaker 1: you sign emails. You're listening to rich on Tech. Welcome
Speaker 1: back to rich on Tech. Rich Demiro hanging out with
Speaker 1: you talking technology. You can find me on all social
Speaker 1: media at rich on Tech. Got some cool things on
Speaker 1: my Instagram today. I've got my drive in that way
Speaker 1: mo I was talking about earlier, that autonomous taxi ride
Speaker 1: in San Francisco. I did a quick little reels about that.
Speaker 1: And if you're into lasers, my kid he made me
Speaker 1: purchase a lazer for him, and he was convinced it
Speaker 1: would be able to pop a balloon. I did not
Speaker 1: believe it, and sure enough we bought some balloons. He
Speaker 1: aimed the laser at the balloon and get popped. You
Speaker 1: can hear me go wow. I can't believe it because
Speaker 1: I recorded it the first time I saw it. So
Speaker 1: if you want to see any of those reels Instagram
Speaker 1: dot Com slash rich on tech. Lou is in Phoenix, Arizona.
Speaker 1: Lou you're on rich Yeah.
Speaker 6: Can you hear me?
Speaker 2: Okay, I hear you just fine? How are you hey?
Speaker 6: You can help me decorry if I should use a
Speaker 6: vice or a hammer on my cell phone. And my
Speaker 6: bluetooth head said, I use with the cell phone.
Speaker 1: Uh oh, that doesn't sound those don't sound like good options.
Speaker 1: I assume you're not happy with these Bluetooth.
Speaker 6: Well, I was going to do one or the other,
Speaker 6: and I thought, hey.
Speaker 2: Call rich first, So what's what's happening with it?
Speaker 6: Well, when regardless how I die, if I use the
Speaker 6: phone to dial, or if I use voice to dial
Speaker 6: with it, or if I press the button on the
Speaker 6: blue tooth and dial, it dials the numbers, okay, usually
Speaker 6: I can hear the telephone ringing of the other party
Speaker 6: and when they answer. Sometimes they can hear me, sometimes
Speaker 6: they can't. Usually I can hear them saying hello, Hello, Hello,
Speaker 6: but they can't hear me. You ought to try booking
Speaker 6: comedy shows without being able to talk to people.
Speaker 1: Oh that's yeah, Well, comedy business is a tough business
Speaker 1: to being in general.
Speaker 2: So imagine with.
Speaker 1: The bluetooth issues. Yeah, what type of devices are we
Speaker 1: talking about here?
Speaker 6: Okay, we're talking about a Jabra Stealth or the Top
Speaker 6: forty five. They're similar, and the problems with both of them,
Speaker 6: and the phone is a pixel for a Okay, I
Speaker 6: figure there must be some type of a menu somewhere
Speaker 6: that makes attention.
Speaker 1: Well, so now is it? Is it all the time?
Speaker 1: And so you're you're saying you're having trouble with two
Speaker 1: different bluetooth headsets.
Speaker 6: Yeah, they're both made by job Bro Okay. And the
Speaker 6: thing is sometimes they can hear me, sometimes they can't, right,
Speaker 6: And of course I can't tell if they can or can't.
Speaker 6: So what I do many times is just hit the
Speaker 6: speaker button and go to speaker right, and then they
Speaker 6: can hear me. But then I can't take notes and
Speaker 6: do other stuff while you know, I'm on the phone.
Speaker 1: Okay, Now this job or stealth. Is this a newer
Speaker 1: model or is this an older model?
Speaker 6: Well, the forty five is a newer model, the stealth
Speaker 6: is I think an older model.
Speaker 1: Okay, so the job a stealth. So first, okay, So
Speaker 1: here's what I would do to try to troubleshoot this
Speaker 1: number one. So first off, I would make sure all
Speaker 1: the software is up to date. So the Pixel software.
Speaker 1: I'm not sure if the Pixel four A is still
Speaker 1: getting software updates at this point. It's it's been out
Speaker 1: for a little bit. So make sure that you're up
Speaker 1: to the latest software on that.
Speaker 6: I think it is.
Speaker 1: Okay, and you've done that, You've done all the software
Speaker 1: updates there.
Speaker 6: Yeah, I don't know if I'm not sure how you
Speaker 6: can update the software on your bluetoothes.
Speaker 1: Well, okay, so that's another thing. So I'm looking at
Speaker 1: this stealth online and there was a there was a
Speaker 1: Bluetooth update back in twenty eighteen. So you're talking the
Speaker 1: stealth device is at least, you know, a couple of
Speaker 1: years old.
Speaker 2: You're talking five years old.
Speaker 1: So yeah, and there says there solved an issue where
Speaker 1: the headset in some cases would not connect when tapping
Speaker 1: the voice button, so that you know, that could be
Speaker 1: part of the problem. So the way to download this
Speaker 1: is to download the Jabra Assist app, and that's on
Speaker 1: Google Play, So download Have you searched for that Jabra Assist.
Speaker 2: Okay, so that's that's probably not.
Speaker 6: Load notches of stuff on my phone.
Speaker 1: Okay, Well, that's probably the first place to go then,
Speaker 1: so I would just go to the Jabra Assist app.
Speaker 1: And it's weird because, you know, even you, when I'm
Speaker 1: hearing this issue, I think in the back of my
Speaker 1: head that every gadget has some sort of like firmware.
Speaker 2: Update or software update.
Speaker 1: But it's kind of funny to think that a Bluetooth
Speaker 1: headset would have that. But this does, and so they
Speaker 1: may have fixed this problem. And you know, sometimes these
Speaker 1: little these little bugs do happen. What's the other one,
Speaker 1: the Jabra forty.
Speaker 6: Five, you said, yep, Talk forty five.
Speaker 2: Jabra Talk forty five, and so.
Speaker 6: I think it's a new year. I think it's.
Speaker 1: Recent, so that's a more recent So it looks it's
Speaker 1: very similar looking to the Stealth one and this one,
Speaker 1: let's see if they have a firmware update there.
Speaker 11: Yep.
Speaker 1: November fifteenth, twenty twenty one performance and stability improvements.
Speaker 2: So what I would do?
Speaker 6: That was my birthday?
Speaker 2: Oh happy birthday. Very nice.
Speaker 1: So you got a birthday gift of Maybe this Bluetooth
Speaker 1: is going to work properly once you do this. So
Speaker 1: download the job or Assist app, connect these two to
Speaker 1: your phone, do the software update. I'm sure the app
Speaker 1: will lead you through that. And then once you do that,
Speaker 1: restart everything. Restart your phone and turn off this turn
Speaker 1: it back on. You might even try disconnecting this device
Speaker 1: from your phone once you do the software update, like
Speaker 1: disconnect it completely, like depair it, and then repair it
Speaker 1: to your phone, and that may force the connection. But
Speaker 1: I think if you follow those steps, I bet you
Speaker 1: these things will work a whole lot better.
Speaker 6: I hope. So he can I tell you about my comedy?
Speaker 2: Uh? Sure, very quickly, Yes, if you have a fast act.
Speaker 6: Yeah. My website is arizonalud dot com and you might
Speaker 6: laugh if you go there. Or you can google America's
Speaker 6: Favorite old Man. I'll be number one. Or you can
Speaker 6: ask Alexa, Who's America's favorite old man. They'll say, here's
Speaker 6: loo I love it.
Speaker 2: I love it? All right. Well I'm in Phoenix. I
Speaker 2: have to come see you one of these days. Okay.
Speaker 6: Hey, I'm going to be in the LA area in
Speaker 6: first part of March.
Speaker 2: Is it a clean act or what friendly?
Speaker 6: I don't use I don't use foul language, but I
Speaker 6: do delve into adult concepts. I do mostly pre benefit
Speaker 6: shows for veterans.
Speaker 2: And very cool. Well, thank you for that.
Speaker 6: That's a schedule on my website.
Speaker 2: Yeah, that's awesome Arizona, Lou. No, it's fine.
Speaker 1: Hey, it sounds like you're doing great stuff.
Speaker 2: So I love it.
Speaker 1: And once you get those bluetooth therapieces working, maybe you'll
Speaker 1: have double the bookings.
Speaker 6: Hey, I hope. So right now I'm working on Florida.
Speaker 2: Thanks a lot, Lou, appreciate it. Have a great day.
Speaker 1: All right, let's talk about Uh, let's go from that
Speaker 1: to this scam. So I'm always trying to keep you
Speaker 1: up to date on all these scam artists because they
Speaker 1: are really trying to you know, what did I get
Speaker 1: the other day? I got one that was really good
Speaker 1: and I was like, wow, this is it's just wild.
Speaker 2: So this is a.
Speaker 1: Phishing scam that involves docu sign email. So if you've
Speaker 1: ever bought a house, or a car or signed a contract.
Speaker 1: You know you've done docu sign. You know how it works.
Speaker 1: You get this email from DocuSign. It says, hey, click here,
Speaker 1: you choose a signature. I don't know how that's legal.
Speaker 1: You choose, you know, and it writes your signature for you,
Speaker 1: and now you've just signed your LifeWay. Well that's all
Speaker 1: good and fine if it's legitimate. But these scam artists,
Speaker 1: these hackers are sending these emails that look like they
Speaker 1: originate from docu sign, but they contain a link in
Speaker 1: an HTML attachment, and once you click to open the
Speaker 1: view completed document, guess what. It is not a good thing.
Speaker 1: They're going to try to steal your information. They're going
Speaker 1: to try to download something to your computer. Perhaps it
Speaker 1: redirects to a malicious link. And because of the way
Speaker 1: they're doing this, they're actually hiding the malware in that
Speaker 1: empty image attachment. So that means that the emails are
Speaker 1: bypassing virus scanners.
Speaker 2: So you could still get caught up in.
Speaker 1: This thing, even if you have a virus scanning software
Speaker 1: on your system. So the bottom line about this phishing
Speaker 1: attack and phishing is when someone sends you an email
Speaker 1: and they try to get your personal information by you
Speaker 1: just entering it in basically, So the bottom line is,
Speaker 1: if you are not expecting a docu sign email, you're
Speaker 1: not buying a car, you're not buying a house, you're
Speaker 1: not signing a contract for a new job, you're not
Speaker 1: a lawyer, you're not a doctor, whatever.
Speaker 2: Just don't open it.
Speaker 11: Now.
Speaker 1: If you think you're expecting it and you're wondering about it,
Speaker 1: then you know, call the person on the other end
Speaker 1: and say, hey, did you send me this? But don't
Speaker 1: just open these things up. In fact, I think I
Speaker 1: got this. That's now that I think about it, I
Speaker 1: think this is what I got. And I you know,
Speaker 1: it's funny. I've a company I work for sends us
Speaker 1: these emails that are like they try to get you
Speaker 1: to teach you a lesson about, you know, security online,
Speaker 1: and so they'll send you something, hey, just review this picture.
Speaker 1: Let us know what you think. And I'm like, I
Speaker 1: wasn't thinking. I wasn't supposed to review a picture. And
Speaker 1: then they say, gotcha when you click the link. So
Speaker 1: if you see this docu sign email and you're not
Speaker 1: expecting it, just don't click it. Coming up, I'm gonna
Speaker 1: talk about smartphone sales. We're gonna talk about the new
Speaker 1: Super Nintendo World opening up at Universal Studios. I've got
Speaker 1: a guest who's already been in advance of the opening. Plus,
Speaker 1: we're gonna take more of your calls at Triple eight
Speaker 1: Rich one oh one. That's eight eight eight seven four
Speaker 1: to two, four to one zero one. We'll be back
Speaker 1: after this. Welcome back to rich On Tech. Comrade Jamiro
Speaker 1: hanging out with you here talking technology at triple eight
Speaker 1: rich one oh one. That's eight eight eight seven four
Speaker 1: to two, four to one zero one. Dial that number,
Speaker 1: give me a call, we'll talk about technology. Amazon introduced
Speaker 1: a new service called RX pass. So earlier I was
Speaker 1: talking about how Amazon got rid of their Prime benefit
Speaker 1: with free grocery delivery, and now they're introducing another benefit.
Speaker 1: This is OURX pass, So kind of interesting. Five dollars
Speaker 1: a month for more than eighty common health condition medications.
Speaker 1: So this is a new benefit for Prime members that
Speaker 1: gives you affordable access to commonly prescribe generic medications. Now,
Speaker 1: the five dollars a month is not for one medication.
Speaker 1: The five dollars a month is for as many medications
Speaker 1: as you need, and you can get them all delivered
Speaker 1: for free. There's no hidden markups, there's no fees, at
Speaker 1: least not right now, and it's available in most US states. Now,
Speaker 1: if you have Medicare or Medicaid, you're not eligible for this,
Speaker 1: and Amazon says Prime members, who typically take two or
Speaker 1: more medications per month to manage chronic or ongoing health conditions,
Speaker 1: could save significant time and money with this.
Speaker 2: Five dollar RX pass subscription.
Speaker 1: Now, it doesn't seem like you can use your flex
Speaker 1: spending to pay for this, if you're wondering about that.
Speaker 1: But here's the thing. Not in California. This is not
Speaker 1: available in California, which is kind of a bummer because
Speaker 1: that's a big state. But I'm guessing they say they're
Speaker 1: in forty forty eight states, but are forty two states
Speaker 1: rather Sorry, that's what happens when I try to type
Speaker 1: and talk at the same time. So I was trying
Speaker 1: to look up some of the medications that they offer
Speaker 1: for this. So one low price, five dollars is for
Speaker 1: all of it. Let's see generic for a lipitur, they've
Speaker 1: got five bucks. Well, bututrin generic five bucks, now five dollars.
Speaker 2: If you needed both of those.
Speaker 1: That's a flat fee for as many of these medications
Speaker 1: as you need a month. Let's see Propisha is on there,
Speaker 1: Lexapro is on there, Zoloft. Now, these are all the
Speaker 1: generic versions of these, obviously, but those are the brand
Speaker 1: names that I know, Crestor. I mean, you see the
Speaker 1: advertisements on TV. So if you pay for prescriptions more
Speaker 1: than this, if you have one of these chronic conditions,
Speaker 1: and you're paying more, and you're an Amazon Prime member
Speaker 1: and you live in one of these states, that you
Speaker 1: can get this, then it might be worth it. So
Speaker 1: will it work in your state? Let me see, there's
Speaker 1: a way to Okay, OURX pass is not currently available
Speaker 1: to California, Louisiana, Maryland, Minnesota, New Hampshire, Pennsylvania, Texas, and Washington,
Speaker 1: so if you're in one of those states, you can't
Speaker 1: get it. Those are some pretty big states, California, Texas, Washington. Yeah,
Speaker 1: so I'm guessing in those places, with Washington is Amazon's hometown,
Speaker 1: I'm guessing in those places that there are heightened restrictions
Speaker 1: on what can be sent through the mail or some
Speaker 1: sort of restriction with pharmacies. So that's why they can't
Speaker 1: do it there. But our ex pass.
Speaker 2: There you go.
Speaker 1: This is interesting too. So I was talking about the
Speaker 1: scam scam artists trying to scam us, and they spend
Speaker 1: all day doing this. So what's really interesting and the
Speaker 1: trend I've noticed with all of these scam kind of
Speaker 1: texts and emails we get, they're all based on actual
Speaker 1: real emails that we get. So if you've ever been
Speaker 1: to the store and you go to buy something and
Speaker 1: you get a text your card has declined, and you
Speaker 1: get a text to your phone it says.
Speaker 2: Hey, was that just you at Target?
Speaker 1: Did you just try to spend you know, forty eight
Speaker 1: dollars and seventy two cents. Press one for yes, press
Speaker 1: new two for no, or text back one or two,
Speaker 1: and so you say, yeah, that was me I just
Speaker 1: got I was trying to buy something at Target. And
Speaker 1: you decline the charge and so you press you you
Speaker 1: text back one and it will say okay, try the
Speaker 1: transaction again, and you do it and it goes through.
Speaker 1: That's their fraud prevention at work. And these big companies
Speaker 1: like Chase an American Express, it seems like they're protecting you,
Speaker 1: but they're really not. They're protecting their own interest. And
Speaker 1: so they're saying, we don't really trust this transaction, we
Speaker 1: don't really want to be on the hook for this
Speaker 1: fifty eight bucks, so we'll just we'll just decline it
Speaker 1: and then make this person text us back. So it's
Speaker 1: on them, really. And it's great when it works and
Speaker 1: it's a a charge that they do don't let through
Speaker 1: and it protects you. And I've had this happen, but
Speaker 1: I've also had charges go through. I've had my card
Speaker 1: hacked and you know, the person somehow used it in
Speaker 1: where was it?
Speaker 2: One time? It was in Spain.
Speaker 1: It was actually at a what was the The place
Speaker 1: was called a I'm gonna not say the name, right
Speaker 1: Carrie four.
Speaker 2: It is like c A R R E f O
Speaker 2: U R.
Speaker 1: And so I was like, how is this person using
Speaker 1: my card in Madrid right now when I'm sitting here.
Speaker 1: And so when I went to Europe it was I
Speaker 1: think it was last year, you know, I was in
Speaker 1: Europe and I went past one of these stores. I
Speaker 1: was like, oh my god, that was the play that
Speaker 1: was the place where they used my card. And in
Speaker 1: that case, I didn't get any fraud prevention thing. You
Speaker 1: always seem to get the fraud prevention when it's you.
Speaker 2: Now.
Speaker 1: Another time I was out at a restaurant and I
Speaker 1: used my card and typically and this way I always recommend,
Speaker 1: by the way, using your tap to pay. If you
Speaker 1: can set up Apple pay or Google Pay or Samsung Pay,
Speaker 1: or use the chip in your card, that is all
Speaker 1: much more secure. In fact, try not to even use
Speaker 1: anything with your card, like use your phone when possible.
Speaker 1: If you can tap to pay, use it. It's the
Speaker 1: most secure because think about it, nobody even sees your card.
Speaker 1: They don't see your card number. What's exchanged is a
Speaker 1: one time card number, which means the retailer, even if
Speaker 1: they got hacked, if someone got a list of all
Speaker 1: the credit cards used at Target that day, yours would
Speaker 1: not be on there. What would be on there is
Speaker 1: a one time use number that nobody else could use again.
Speaker 1: And so you're protected that way. So when people say,
Speaker 1: like Rich, I use tap to pay, absolutely use it.
Speaker 1: It's really really good. So one time I was at
Speaker 1: a restaurant and you know, of course I always try
Speaker 1: to use the tap to pay, and I'm at the restaurant,
Speaker 1: I hand over my credit card and in about thirty
Speaker 1: seconds while the person walks away, with my card. I
Speaker 1: get a message from my credit card saying, hey, your
Speaker 1: card was just used in like Indiana.
Speaker 2: Said what? And I watched that movie what's it called?
Speaker 1: Emily the Criminal, I think, And it's about all about
Speaker 1: like credit card theft and all this stuff, and so
Speaker 1: I realized how they do this. I mean, it's a
Speaker 1: really sophisticated operation. So anyway, my point is, these these
Speaker 1: scammers try to emulate the stuff that we really get
Speaker 1: and they try to trick us. So I tell you
Speaker 1: all of this because Verizon right now is sending out
Speaker 1: these text messages that are offering valuable customer discounts anywhere
Speaker 1: from ten to twenty five dollars off your wireless bill
Speaker 1: per month. It arrives by text message. It says, hey,
Speaker 1: you're a great customer. Call this number. We'll give you
Speaker 1: ten to twenty five dollars off your bill. It's actually legitimate.
Speaker 1: They did it last year. I was one of the
Speaker 1: people that got the messages. I saved ten dollars a
Speaker 1: month on my bill. And so if you get this text,
Speaker 1: it's very confusing because you're sitting here going, hey, who's
Speaker 1: trying to trick me here? And it's odd that Verizon
Speaker 1: would send a text that looks like this, but this
Speaker 1: is the second time they've done it. So if you
Speaker 1: get a message that says to your customer, you're from Verizon,
Speaker 1: you're very loyal, we want to offer you this, there's
Speaker 1: a phone number in that message to call. Now, I'm
Speaker 1: telling you this message is legitimate, But what I would
Speaker 1: do is just google the phone number to make sure
Speaker 1: that's the actual Verizon phone number, because what scam artists
Speaker 1: are going to do is they're going to emulate these
Speaker 1: texts and say, hey, we're with AT and T or
Speaker 1: we're withth T Mobile. Here's ten bucks off a month,
Speaker 1: give us a call and you call that number. What
Speaker 1: are they going to do? Say, Hey, what's your phone number,
Speaker 1: what's your pin code?
Speaker 2: What's all this?
Speaker 1: And by the time you give them all that, they've
Speaker 1: just stolen your account. So just be aware of these things.
Speaker 1: But again, it's confusing because the hackers try to target
Speaker 1: us using the systems that we're familiar with. You're listening
Speaker 1: to rich on Tech. Give me a call triple eight
Speaker 1: rich one oh one. We'll talk to you coming up next.
Speaker 1: Rich Demiro here, rich on Tech. You are listening to
Speaker 1: the show where we talk about technology and take your
Speaker 1: calls at Triple eight rich one oh one. I'm the
Speaker 1: tech reporter for KTLA Channel five in Los Angeles. You
Speaker 1: may see me on TV from time to time, or
Speaker 1: maybe on Instagram, Twitter or Facebook pretty much. Let's see
Speaker 1: which one am I on the most. Probably Instagram. I
Speaker 1: think it's Instagram. Twitter is more for like just fleeting
Speaker 1: little thoughts. Facebook is more. You know, I've got to
Speaker 1: really have a reason to post a Facebook.
Speaker 2: But I love it.
Speaker 1: I mean, got a lot of you on there that
Speaker 1: you know you love commenting, which I do read the comments,
Speaker 1: believe me. If you send me a message, a DM
Speaker 1: or you comment, I read most of them. But I
Speaker 1: can't always reply to every single one of them because
Speaker 1: it would be a full time job. So I do try,
Speaker 1: and I get some of my best story ideas from
Speaker 1: you just texting and tweeting and all that good stuff.
Speaker 1: So keep them coming, and believe me, I do get
Speaker 1: a laugh from a lot of the stuff, and I
Speaker 1: will try to like some times if I do. Nowhere
Speaker 1: else I get a lot of my ideas is my kid.
Speaker 1: I've got an eight year old that I think I'm
Speaker 1: going to have a weekly segment of how he's getting
Speaker 1: around all of the restrictions I have in place. So
Speaker 1: I told you last week how I came into his
Speaker 1: room and he was watching something on YouTube. I don't
Speaker 1: even know how he got on there. But this week,
Speaker 1: since I kind of locked down YouTube a little bit more,
Speaker 1: I come into the room and he's facetiming with his friend.
Speaker 1: And guess what. He just figured out that his friend
Speaker 1: could share her screen to his iPad and they can
Speaker 1: sit there and watch YouTube videos because she's got no
Speaker 1: restrictions on her side, and so they.
Speaker 2: Just watched stuff together.
Speaker 1: I really had to laugh at his ingenuity here, because
Speaker 1: you know, as parents, it's really tricky because you can
Speaker 1: set up all these boundaries for your kids and it's
Speaker 1: kind of like you know you're gonna It's kind of
Speaker 1: like when I was a kid, your parents had rules
Speaker 1: in your house. Then when you went to your friend's house,
Speaker 1: they had a whole different set of rules, and a
Speaker 1: lot of times those rules, depending on the friends you made,
Speaker 1: were a lot better than the rules you had. Like
Speaker 1: I remember sleeping over a friend's house one time and
Speaker 1: we were going to bed and I was like, oh,
Speaker 1: I gotta go brush my teeth and he's like what,
Speaker 1: it's like, I don't brush my teeth before bad I'm like, wait,
Speaker 1: what you don't brush He's like, nah, I don't have to.
Speaker 1: I'm like in my rules in my house, it's a
Speaker 1: rule you gotta brush your teeth before you go to bed.
Speaker 1: And then there was like snacks, you know, all kinds
Speaker 1: of different rules, and so kids, you know, they appreciate
Speaker 1: the rules the other homes because they can do things
Speaker 1: that they can't normally do at their house anyway. So
Speaker 1: the same thing kind of follows for all this tech stuff.
Speaker 1: It's like you can have all these rules and restrictions
Speaker 1: on your kid's iPad or your kid's computer, but as
Speaker 1: soon as they go to someone else's house, you know,
Speaker 1: they're just gonna be on their friend's iPad that has
Speaker 1: no limits or screen time or you know, they could
Speaker 1: download any game they want. So that was the newest
Speaker 1: hack that my kid figured out. The other one he
Speaker 1: figured out because YouTube is currently banned on some of
Speaker 1: the devices or there's a time limit, is that he
Speaker 1: just goes to the Google Home which is like the
Speaker 1: little smart speaker slash display, and he'll just ask that
Speaker 1: to play a YouTube video, and so he'll just sit
Speaker 1: there and like, you know the room that has the
Speaker 1: Google and he'll just watch the video there. So I'm
Speaker 1: telling you, these kids are very They're very tricky, and
Speaker 1: it will serve him well in life later, but right
Speaker 1: now as a parent, believe me, it is you know,
Speaker 1: I get a laugh at the end of the day,
Speaker 1: but in the moment, it's really, oh my gosh, Like
Speaker 1: I'm just like, why are you in Why are you
Speaker 1: in my bedroom?
Speaker 5: Oh?
Speaker 1: Because there's a little Google home there so you can
Speaker 1: watch the video there. It's it's pretty amazing.
Speaker 2: These kids. They'll figure stuff out. Where there's a where there's.
Speaker 1: An Internet connection, there's a way, and they will figure
Speaker 1: it out. And the only reason, by the way, that
Speaker 1: he had because his iPad turns off at a certain
Speaker 1: time each night, and I was like, how is he
Speaker 1: still on this iPad even after you know the time
Speaker 1: where it's supposed to lock up. And it turns out
Speaker 1: that I left FaceTime open because I figure, well, FaceTime
Speaker 1: is kind of like the phone that I used to
Speaker 1: have in my room. You could always use it. It
Speaker 1: was like you call your friends, but now FaceTime allows
Speaker 1: you to do so much more than just call your friends.
Speaker 1: You know you're sharing memes, you're texting back and forth,
Speaker 1: you're you know you're on I message and you know
Speaker 1: you're also sharing screen now, So got to watch these kids.
Speaker 1: They're they're very tricky little beings. Mitch is in Denver. Mitch,
Speaker 1: you're on with Rich.
Speaker 2: It rhymes Hi.
Speaker 5: Rich, Just get turned on your show. Thanks, really nice,
Speaker 5: really nice. I'm first off, I got to give you
Speaker 5: the buy description of the total opposite techie. Not not
Speaker 5: along by any stretch. I'm a functioning computerization illiterate, okay,
Speaker 5: and uh, I just found and purchased a pair of
Speaker 5: they're light they're called they're more or less their light bulb,
Speaker 5: socket installed security cameras. So instead of you know, going
Speaker 5: through the whole thing of hardwire and a ring and
Speaker 5: all that and paid for a service to you know,
Speaker 5: to keep to monitor it, you just as long as
Speaker 5: you have Wi Fi and you have a socket and
Speaker 5: a clear view for the little camera. If you hook
Speaker 5: you link it up with the Wi Fi, you can
Speaker 5: monitor it. And you can even you can even put
Speaker 5: a card into you know, the record footage.
Speaker 1: Sure, but I think I tested one of these ones.
Speaker 1: It's just simple. You plug it in, you screw it
Speaker 1: into the light socket. It's got the power from the
Speaker 1: light socket. It's got a camera on it, and it records.
Speaker 1: I believe I tested one of these. Yeah, okay, exactly,
Speaker 1: So what's going on with that?
Speaker 5: Well, okay, I excuse me. I got them, and I
Speaker 5: I went to I'm an Android, So I went to
Speaker 5: the Google App Store and took the very the description
Speaker 5: of the the app for the for it and downloaded that.
Speaker 5: And then when I go to pull up the app
Speaker 5: to activate it to sync it with the Wi Fi,
Speaker 5: it just it just stalls. It doesn't progress on and
Speaker 5: let me, you know, let me linked up and and
Speaker 5: get it to work right, and I just you know, beings,
Speaker 5: I don't have any I'm telling you a screener. I
Speaker 5: don't have a problem with sports guy. So I have
Speaker 5: a problem with like taking a ESPN and loading it
Speaker 5: on my smartphone and that works for me. But I've
Speaker 5: never done a device app like that, and I'm wondering
Speaker 5: if maybe I'm approaching it wrong to where I'm not sure.
Speaker 1: Ok Okay, So a couple of things. So first off,
Speaker 1: what do you have an Android or iPhone?
Speaker 5: Uh?
Speaker 11: Android?
Speaker 2: Okay, you have.
Speaker 1: Android and so you download the app. How is there
Speaker 1: a QR code to scan for the app? Like, how
Speaker 1: do you know you have.
Speaker 2: The right app?
Speaker 5: Yeah, it has it does have a scan code or
Speaker 5: you or you know, I can put the search engine. Uh,
Speaker 5: but I usually use the app and it it'll it'll
Speaker 5: take it and it'll it'll load it up and you know,
Speaker 5: and then I'll open it. But the initial page just
Speaker 5: the link you're supposed to hit that so you can
Speaker 5: start the process to link it up. It just falls.
Speaker 2: It doesn't It doesn't actually work that you know.
Speaker 1: Do you have anyone in the home or do you
Speaker 1: have an iPad that you might be able to use,
Speaker 1: or anyone in the home with an iPhone that you
Speaker 1: can try to see if the app works there? Just
Speaker 1: to activate this camera, I could.
Speaker 5: Try my wife, my wife's phone. I haven't put that
Speaker 5: application on her, okay on her series is Android also,
Speaker 5: so I could do that. I No, I hadn't tried that.
Speaker 1: Well, I was thinking because you know, sometimes you know,
Speaker 1: Android and iOS apps can be vastly different depending on
Speaker 1: how they code them, and so it could be that
Speaker 1: the Android app has a you know, a bug in
Speaker 1: it or something that's just not playing nicely, and so
Speaker 1: I was thinking, if you can try it on an
Speaker 1: iPhone or an iOS app, you might be to see
Speaker 1: if you can at least get it to work and
Speaker 1: know that this camera works. So is there a return
Speaker 1: policy on this thing if it doesn't if you can't
Speaker 1: get it to work, I.
Speaker 5: You know, to be honest with there were only thirty bucks.
Speaker 5: So I kind of thought, okay, well I'll take a
Speaker 5: I'll take a wild stab at it. And the thing
Speaker 5: I've you know, it's funny rich because I can get it,
Speaker 5: and I don't know why it'll do a self check,
Speaker 5: so I know that the actual the actual bulb will
Speaker 5: do We'll go through the motions with its with its movements.
Speaker 5: And when I thought, okay, I've linked up, but it
Speaker 5: must do a self check and I can't even get
Speaker 5: that every time, and I've I've erased and retried loading
Speaker 5: up the app. I've even tried different uh, different companies
Speaker 5: apps for the like.
Speaker 2: Well, I don't think.
Speaker 1: I don't think the different companies apps would work. But
Speaker 1: here's the other thing. So what this app is doing
Speaker 1: is it's basically the camera is putting out its own
Speaker 1: Wi Fi network that your phone needs to pair with
Speaker 1: and connect to, and then it's provisioning the bulb to
Speaker 1: connect to your Wi Fi network eventually, So there is
Speaker 1: a little bit of time involved in that process. How
Speaker 1: long are you letting this app load up for the
Speaker 1: first time when you try to connect the bulb? Have
Speaker 1: you waited a good like two minutes?
Speaker 4: Yeah? Yeah?
Speaker 5: I at first I thought, you know, I could probably
Speaker 5: it probably link up pretty quick my router while I'm
Speaker 5: trying to do it. I've got my router, my Wi
Speaker 5: Fi router, about one and a half foot away from it.
Speaker 5: But I thought, okay, there's not a problem with distance
Speaker 5: or you know, getting a poor pickup of the Fi.
Speaker 1: One more question. When you turn on this bulb, if
Speaker 1: you go into the Wi Fi settings on your phone,
Speaker 1: does do you see the bulb Wi Fi network? Because
Speaker 1: it should emit its own Wi Fi network? Does it
Speaker 1: say like light bulb or something, whatever the brand is.
Speaker 1: Do you see that in your Wi Fi settings? Have
Speaker 1: you checked for that?
Speaker 5: I had looked, excuse me, I had looked. I don't
Speaker 5: see it in that? Is that the same the same
Speaker 5: page where it tells your your active Wi Fi network.
Speaker 1: It would be listed under like available networks. So I
Speaker 1: would Here's what I would do. I mean this and
Speaker 1: this is this is what I would do. So my
Speaker 1: advice is to see if you can download the app
Speaker 1: on your wife's phone. It could be just you know,
Speaker 1: whatever version of Android you're running or whatever, the app
Speaker 1: just doesn't agree with your phone. Believe me, I've I've
Speaker 1: set these things up and they can be very frustrating
Speaker 1: sometimes And in one case I wasn't able to get
Speaker 1: something set up at all that should have been very easy.
Speaker 1: And in other case is when I tried an iPhone
Speaker 1: versus an Android. Sometimes the iPhone works very easy to
Speaker 1: set it up, sometimes the Android. So if you can
Speaker 1: try a different device to set this up, that would
Speaker 1: be my first That would be my first line.
Speaker 2: That's what I would do.
Speaker 1: If you can't get that to work, I mean, it
Speaker 1: may just be that this is not going to play
Speaker 1: nice with your network. There could be some you know,
Speaker 1: some network settings that might be tweaked, you know, whatever
Speaker 1: band this phone is on versus the the Wi Fi
Speaker 1: band that this light is on. But the other thing
Speaker 1: is it kind of just goes to show that with
Speaker 1: a lot of these products that are not ring, that
Speaker 1: are not wise, you know, you don't know what you're getting.
Speaker 1: Sometimes they're going to work, sometimes they're going to be fine,
Speaker 1: other times they're going to be very frustrating. And so
Speaker 1: that's just what happens with some of these third party
Speaker 1: products that you know, we just don't really know where
Speaker 1: they're coming from or and the software is really the
Speaker 1: biggest thing. So when it comes to all these smart
Speaker 1: home devices, the software really differentiates.
Speaker 2: The good stuff from the bad stuff.
Speaker 1: And Mitch, hopefully you get this thing to work, but
Speaker 1: try those steps that I mentioned. I think that trying
Speaker 1: it on a different device would be best. And if
Speaker 1: you want to keep trying on your device, uninstall the
Speaker 1: app like you said you did, but then restart your
Speaker 1: phone and then restart the app. The other thing you
Speaker 1: do to flip this bulb and to try to you know,
Speaker 1: kick it into gear is to unscrew it and screw
Speaker 1: it back in a couple of times, and that usually
Speaker 1: it into getting into like the factory set up mode
Speaker 1: one more time. So and look on those support pages
Speaker 1: and see if there's anything pertaining to that app. All right,
Speaker 1: coming up, we're going to talk about why smartphones are
Speaker 1: not selling.
Speaker 2: Plus we're going to talk to Tom Merritt my guests, who
Speaker 2: has already been to the Super Nintendo World opening soon at.
Speaker 1: Universal Studios, Hollywood. You're listening to me rich on Tech.
Speaker 1: Welcome back to rich on Tech. My name is rich
Speaker 1: Jamiro hanging out and talking technology with you. Thanks for
Speaker 1: listening and being.
Speaker 2: Part of the show.
Speaker 1: By the way, triple eight rich one oh one eight
Speaker 1: eight eight seven four to two four one zero one,
Speaker 1: this show is really all about you. It's all about
Speaker 1: helping you understand technology, helping you stay.
Speaker 2: Ahead of some of this stuff, and also.
Speaker 1: Not falling for a lot of the scams out there,
Speaker 1: because there's a lot of them. I mean, you feel
Speaker 1: like sometimes people are just scared to even use a
Speaker 1: computer or their phone. They don't want to hit the
Speaker 1: wrong button or the wrong they don't want to mess
Speaker 1: something up. And I'm here to tell you that most
Speaker 1: of the time you'll be okay. There's not really a
Speaker 1: lot of things that you can totally mess up. Well
Speaker 1: I guess there is, but will help you make you
Speaker 1: feel like you can do anything you want. So that
Speaker 1: last caller, Mitch made me think of a couple of things.
Speaker 1: He was having problems with this light bulb that he
Speaker 1: bought this light bulb camera and it made me think
Speaker 1: of two things. Number One, so when I first started
Speaker 1: setting up smart home devices, they were so complicated. I mean,
Speaker 1: the process to set these things up were just it
Speaker 1: took forever.
Speaker 2: It was annoying.
Speaker 1: You had to There's just a lot of hoops to
Speaker 1: jump through. And now things have gotten very very easy.
Speaker 1: In fact, the last kind of couple of smart home
Speaker 1: things I set up, I couldn't believe how easy they were.
Speaker 1: A lot of times you just scan a QR code
Speaker 1: and it just does everything in the background. It connects
Speaker 1: it to your Wi Fi, it'll connect it to your phone,
Speaker 1: it'll get it to the app. I mean, it's really
Speaker 1: really well done. So one of the things I was
Speaker 1: thinking is I was for so many years scared to
Speaker 1: change my Wi Fi network because I didn't want to
Speaker 1: reconnect all of these smart home devices. And then someone
Speaker 1: was like, Rich, you know, you can just use the
Speaker 1: same Wi Fi you know, password and network ID and
Speaker 1: everything will just carry over. And I was like what,
Speaker 1: And so sure enough, I replaced my router one time
Speaker 1: when I was trying, you know, to upgrade it, and
Speaker 1: I just use the same information and everything just followed
Speaker 1: it over. I couldn't believe it. I was like, oh
Speaker 1: my gosh. So that's a great tip if you're ever
Speaker 1: concerned you don't want to swap out your your modem
Speaker 1: or your router or you've done it in the past
Speaker 1: and you had to choose a new Wi Fi network
Speaker 1: and reconnect all your stuff. If you know if your
Speaker 1: system is secure, like if your username and ID, you
Speaker 1: know your your Wi Fi, you know the network name
Speaker 1: and the password is still secure and you can still
Speaker 1: reuse it, go ahead and then all your stuff will
Speaker 1: carry over, which is really great. Now, remember anything that's
Speaker 1: connected to that network in the past will find the
Speaker 1: new network. So only do that if you trust all
Speaker 1: the items on your network. The other thing is this
Speaker 1: story out of Massachusetts Minichog Regional High School. They've got
Speaker 1: a smart lighting system they installed at this school that
Speaker 1: broke and now all the lights are stuck on. So
Speaker 1: this green lighting system, seven thousand lights were installed over
Speaker 1: a decade ago, and it was supposed to save money,
Speaker 1: but the software that runs it apparently failed in August
Speaker 1: twenty twenty one, and nobody's been able to turn off
Speaker 1: the lights ever since. It's been seventeen months, so teachers
Speaker 1: have been unscrewing the light bulbs. Some people have been
Speaker 1: flipping the breakers parts of the school to turn off
Speaker 1: the lights. They can't even dim the lights to show
Speaker 1: the kids a movie in the classroom or the board
Speaker 1: in front of the room. Lights are always full brightness.
Speaker 1: I mean, not very not very good situation. So what
Speaker 1: is the lesson learned here? The lesson here, and this
Speaker 1: is something that you can apply to your own home,
Speaker 1: is that you got to be smart about how you
Speaker 1: install this smart home stuff. You can't think that it's
Speaker 1: always going to work properly. And so for that reason,
Speaker 1: you probably want to have a switch somewhere and you
Speaker 1: probably want to be able to change the setup in
Speaker 1: some way. So in my house, I went through and
Speaker 1: I kind of regroup things. And so if you say
Speaker 1: a certain thing like turn off the lights in one room,
Speaker 1: it may turn off all the lights. And so you
Speaker 1: just have to think about this stuff when you set
Speaker 1: up your smart home devices in advance, like, Okay, how
Speaker 1: would I work these lights if they you know, if
Speaker 1: the switch breaks or if the software doesn't work, or
Speaker 1: I can't turn them off from my phone, or I
Speaker 1: can't turn them off from you know, my voice control.
Speaker 1: So just think about that when you set it up,
Speaker 1: and it'll just make you think of the way that
Speaker 1: you know, you might set these things up in a
Speaker 1: way that there are a couple ways to control the lights.
Speaker 1: What was the other thing that happened? One time I
Speaker 1: was controlling the lights in one room and they turn
Speaker 1: on the lights in another room where I think someone
Speaker 1: in the house was sleeping to remain unnamed, and it's like,
Speaker 1: you woke me up, Oh my gosh. And it's like,
Speaker 1: because I'm always testing something, right, Oh, another time I
Speaker 1: was testing if you say, like Alexa or Google, like
Speaker 1: happy Halloween or something, it like changes all the lights
Speaker 1: in your house. And I didn't know it changed every
Speaker 1: single light and turn on the TV and started playing
Speaker 1: scary music. And so imagine everyone in my house running
Speaker 1: out of their room saying, what what's going on? Because
Speaker 1: I said, you know, happy Halloween. So anyway, smart home
Speaker 1: stuff very fun as long as you've got it right.
Speaker 11: All right.
Speaker 1: Coming up, My next guest is Tom Merritt. He is
Speaker 1: a podcaster, Extraordinary host of daily Tech news show, and
Speaker 1: he has been to Super Nintendo World at Universal Studios, Hollywood.
Speaker 1: I'm so jealous We're going to talk to Tom next
Speaker 1: about what's good and cool about this new land. Welcome
Speaker 1: back to rich On Zech. My name is Rich DeMuro.
Speaker 1: We are hanging out and talking technology. Phone lines are
Speaker 1: open at Triple eight rich one oh one. My next
Speaker 1: guest is a well known technology journalist podcaster and he's
Speaker 1: written a couple of books. He hosts daily tech news
Speaker 1: show and his name is Tom Merritt. Tom, I'm laughing
Speaker 1: because the music intro they played.
Speaker 2: Did you hear it?
Speaker 4: No?
Speaker 11: I didn't catch it? Or was it?
Speaker 3: It was?
Speaker 2: How do you talk to an angel?
Speaker 11: That's how I feel talking to you, Rich, That's.
Speaker 2: How I feel talking to you. Welcome to the show, Tom.
Speaker 13: Oh, Thanks man, it's really good to be here.
Speaker 11: Thanks for inviting me on.
Speaker 1: So, okay, I'm a little jealous because you have been
Speaker 1: to the Super Nintendo World at Universal Studios, Hollywood. It
Speaker 1: opens February seventeenth. You somehow got in, and I want
Speaker 1: to hear all about it. So was it fun?
Speaker 5: It was?
Speaker 4: It was really fun.
Speaker 13: It was both bigger and smaller than I expected. And
Speaker 13: I'll explain that basically, you walk in and you are
Speaker 13: inside of a Nintendo. They did a great job with
Speaker 13: the colors and the decorations and animatronics, things like the
Speaker 13: little plants from Mario over there, popping up and down.
Speaker 13: It is a little smaller in the sense that.
Speaker 4: Once you've done the big.
Speaker 13: Ride Mario Kart, there's some fun little games to walk
Speaker 13: around and do.
Speaker 11: There's the Toad Cafe, go get a bite to eat.
Speaker 13: But there really is only the one big main attraction.
Speaker 1: So this is sort of a new land inside Universal Studios, Hollywood,
Speaker 1: and it's all based around Nintendo. And so if you're
Speaker 1: a Nintendo fan, you play these games grown up or now,
Speaker 1: it will probably be fun. So they've got this Mario
Speaker 1: Kart Challenge, Bowser's Challenge ride. Then they've got, like you said,
Speaker 1: the restaurants. They've got the bean Pole, they've got Bowser's Castle,
Speaker 1: they've got this power up band. So let's talk about
Speaker 1: the ride, Mario Kart, Bowser's Challenge. It's got sort of
Speaker 1: aspects of ar Tell me about that.
Speaker 13: Yeah, So, once you've made your way through the line,
Speaker 13: which like all.
Speaker 11: The amusement parks, has a long.
Speaker 13: Line, but they do a lot of fun things to
Speaker 13: keep the entertained along the way, you get into an
Speaker 13: area where they instruct you how you're going to put
Speaker 13: on this visor, and they give you a hat. It's
Speaker 13: a Mario hat, so you put that on, you get ready,
Speaker 13: you go down, You get in the car and there's
Speaker 13: a visor there that snaps on.
Speaker 11: It's pretty easy.
Speaker 4: It's magnetic.
Speaker 13: And then as you're going through the ride, there are
Speaker 13: some things along the way in real life, but mostly
Speaker 13: what you're looking at is other carts as if you're
Speaker 13: inside the video game and you actually have control that
Speaker 13: let you steer the car with the other people you're
Speaker 13: in the car with, as well as shoot turtles at
Speaker 13: some of the virtual cars in front of you to
Speaker 13: try to gain points, so you really are riding inside
Speaker 13: the video game.
Speaker 2: What would you give this ride out of a ten?
Speaker 4: Out of a ten, I give it an eight. Wow.
Speaker 4: I had a lot of fun on it.
Speaker 13: I wish I didn't have to wait so long in
Speaker 13: line to do it.
Speaker 4: And once you've done it once, I think you.
Speaker 13: Get a sense of how to rack up the points.
Speaker 11: Better because they give you a leaderboard at the.
Speaker 13: End that tells you how many points you got and everything.
Speaker 4: But it really is fun.
Speaker 13: If you're a person who likes these kinds of video games,
Speaker 13: especially these simple Mario Kart video games, which I don't
Speaker 13: know about you, but I've played with my family. It
Speaker 13: does give you a sense that you're inside the game.
Speaker 1: Oh and that's the beauty of all Nintendo games is
Speaker 1: that first party games at least, is that they're just
Speaker 1: fun for the whole family. And I think that's probably
Speaker 1: part of the reason why this opened at Universal Studio,
Speaker 1: because the parents know the games, the kids know the games,
Speaker 1: and everyone knows these characters. And I'm trying to remember.
Speaker 1: I feel like this opened in Japan at some point
Speaker 1: before the US.
Speaker 2: Right.
Speaker 13: Yeah, they opened the Japan version in March of twenty
Speaker 13: twenty one, so it's been kicking around there for a while.
Speaker 13: It's a little bit bigger there. So they have a
Speaker 13: couple of rides. One of the things they did is
Speaker 13: they took the Yoshi part of the Yoshi Ride and
Speaker 13: they put it in the line waiting area in Hollywood,
Speaker 13: So you're gonna still get some of that experience as
Speaker 13: you're walking up to get ready to ride to Mario Kart.
Speaker 1: My guest is Tom Merritt. He is a podcaster and
Speaker 1: host of daily technewshow dot Com goes by Ace Detect
Speaker 1: on Twitter. Can you explain why I've always wondered that.
Speaker 11: The short version is it was a user name I
Speaker 11: picked in the late nineties and it's stuck.
Speaker 2: Okay, got it.
Speaker 1: We're talking about the new Supernintendo World at Universal Studios, Hollywood.
Speaker 1: It opens February seventeenth. I imagine it's kind of like
Speaker 1: before a new gadget comes out, Like there's not a
Speaker 1: reason to go to Universal right now before the seventeenth,
Speaker 1: because like my kid is like, I want to go
Speaker 1: to Universal. I'm like, we got to wait till after
Speaker 1: the seventeenth at least because this new area is opening.
Speaker 1: So this other thing they've got is this power Up Band.
Speaker 2: Do you have any.
Speaker 1: Experience with that? Do you know what that's all about?
Speaker 1: It's an interactive wristband.
Speaker 13: Yeah, this is something that is good to know before
Speaker 13: you go in. When once you've decided to go, make
Speaker 13: sure you head right to the Mario Band or the
Speaker 13: power Up Band sales area if you want to take
Speaker 13: part in it.
Speaker 11: You don't have to take part in it, but it's
Speaker 11: going to let you do.
Speaker 13: More things and collect points and add them to an
Speaker 13: app and all that sort of thing. But the main
Speaker 13: thing you want to do is to get one of
Speaker 13: the bands. They are forty dollars, so it's not going
Speaker 13: to be for everybody, but if you decide that that
Speaker 13: sounds like forty dollars worth of fun, you're going to
Speaker 13: get a band that you'll take home with you. It's
Speaker 13: a nice, big collectible band. They have them in various characters,
Speaker 13: so there's a Mario colored one, there's a Princess Peach one,
Speaker 13: there's a Luigi one, there's a Bowser one, and then
Speaker 13: the band has what's called an NFC chip inside of
Speaker 13: it so that you can walk around the park and
Speaker 13: collect coins. So they'll be like three dimensional power boxes
Speaker 13: pole boxes that you can hit and your band will
Speaker 13: then record that you have collected the coin. And in fact,
Speaker 13: if you do the Mario Kart Ride, any of the
Speaker 13: coins you collect on the Mario Kart Ride go into
Speaker 13: your account.
Speaker 4: There's a QR.
Speaker 13: Code on the back of the band that you can
Speaker 13: pair with the Universal app and be able to access
Speaker 13: all your points. And I didn't try this last part,
Speaker 13: but apparently you'll then be able to take those coins
Speaker 13: and attach them to your Nintendo account and apply them
Speaker 13: to some of the points based stuff that are available.
Speaker 1: There, very elaborate, I mean, and it's okay, so forty dollars.
Speaker 2: I get it.
Speaker 1: You're at a theme park. I mean you can't get
Speaker 1: like a churro for less than ten bucks.
Speaker 11: So right, and it is something you get to take
Speaker 11: home with you. Yeah.
Speaker 2: Yeah, it's like one of these things.
Speaker 1: There's like certain places in the world where you just
Speaker 1: have to have a suspension of all money disbelief.
Speaker 2: It's like a.
Speaker 1: Theme park, an airport, where else let's see. Yeah, it's like, yeah,
Speaker 1: a ballpark. Yeah, you're like, wait, when's the beer thirty
Speaker 1: eight dollars? Oh, at the stadium? I get it, So okay.
Speaker 1: Anything else of note? Did you go to the Toadstool
Speaker 1: Cafe or did you sample any They've got Toadstool Cheesy
Speaker 1: Garlic knots, super mushroom soup, Piranha plant caprece, Mario Bacon cheeseburger,
Speaker 1: Luigi Pesto chicken burger, question Block Tieramie Sue, and Princess
Speaker 1: Peach cupcake. Did you try any of those things?
Speaker 13: I can't say that we did. We did peek in
Speaker 13: and gotta look at it. The food looked nice. It
Speaker 13: looks more like they had named it things. They put
Speaker 13: some sprinkles and decorations on it to give it a
Speaker 13: little Nintendo flare, but the line for that was also
Speaker 13: incredibly long because it was new and in preview, so
Speaker 13: people wanted to get a.
Speaker 11: Crack at it.
Speaker 4: So yeah, I can't. I can't tell you if.
Speaker 13: It delivers on the flavor profile as promised or Now.
Speaker 1: First off, a little rich on tech trivia. You know,
Speaker 1: I used to work at Universal Studios. I was the
Speaker 1: tram tour guide when I was in college. Oh nice,
Speaker 1: So I used to be one of those people that
Speaker 1: led you around the back law and did all the
Speaker 1: corny jokes and stuff. This may be too inside baseball,
Speaker 1: but where is the actual Nintendo World located?
Speaker 5: Right?
Speaker 13: That was an interesting thing that I wanted to find
Speaker 13: out too. So when you come into the park, you're
Speaker 13: kind of upstairs, and you walk through the main street,
Speaker 13: and then you pass by Harry Potter and you go
Speaker 13: through Simpsons and then you take escalators down and anybody
Speaker 13: who's been there before knows, oh, right, that's where the
Speaker 13: Mummy rides, right right, That's where the Transformers Gerastic World.
Speaker 9: Now they're revamping maps from showing my Age Graphic World
Speaker 9: So the Nintendo World is located kind of straight off
Speaker 9: the escalators. You kind of go a little bit to
Speaker 9: the right and heads straight. And I looked at a
Speaker 9: map to double check this. There used to be a
Speaker 9: studio or a warehouse or some structure there, so this
Speaker 9: is not a ride that they've removed.
Speaker 13: They tore down a building and created Nintendo World in
Speaker 13: the space they freed up there.
Speaker 2: Okay, very cool, All right.
Speaker 1: Super Nintendo World opens at Universal Studios, Hollywood, February seventeenth,
Speaker 1: twenty twenty three. Just in a couple of weeks here,
Speaker 1: So Tom quickly tell us about you. You do a
Speaker 1: show called Daily Tech News Show and a bunch of
Speaker 1: other stuff as well. But how can folks find you
Speaker 1: and listen?
Speaker 13: Yeah, the idea with Daily Tech News Show is Sarah
Speaker 13: Layne and I and the whole team really enjoy looking
Speaker 13: through all the tech news every day, and we want
Speaker 13: to make it easy for other people to understand what's
Speaker 13: going on since there's so much of this technology out there,
Speaker 13: So we boil it down into thirty minutes to day
Speaker 13: that'll keep you up to date, make you the person
Speaker 13: who's most up to date on tech in the room,
Speaker 13: and you can find us at Dailytechnewshow dot com or
Speaker 13: if you've got a podcast app you use, just type
Speaker 13: in Daily Tech News Show we'll pop right up.
Speaker 1: All right, Well, thanks so much for joining me today, Tom,
Speaker 1: I appreciate it, and a little bit of more trivia
Speaker 1: for you. Tom and I used to work together at
Speaker 1: CNAT for a brief moment, so that was pretty cool
Speaker 1: as well. I went on one episode of buzz Out
Speaker 1: Loud back in the day and it was I think
Speaker 1: that was the first time my voice was ever on audio.
Speaker 1: All right, thanks so much for joining me, Tom, appreciate it.
Speaker 1: Can't wait to visit the new Nintendo World at Universal Studios.
Speaker 1: Coming up in the show, I'm going to talk about
Speaker 1: the smartphone sales why they're down.
Speaker 2: Plus we'll take a couple more calls at Triple eight.
Speaker 1: Rich one oh one. You're listening to rich on Tech.
Speaker 1: Welcome back to rich on Tech. I'm Richtamiro hanging out
Speaker 1: talking technology with you. Smartphone sales in twenty twenty two
Speaker 1: were not very good. Worldwide smartphone shipments declined eighteen percent.
Speaker 2: Year over year. That was in the fourth quarter.
Speaker 1: Then when you look at the year, down eleven percent,
Speaker 1: so they sold The good news is the carrier, the manufacturers.
Speaker 1: You know, they shipped one point two to one billion units.
Speaker 1: But guess what, that's the lowest annual number since twenty thirteen.
Speaker 1: So what happened? Why are people buying less phones? Well,
Speaker 1: consumer demand, inflation, economic uncertainties, and the reality is phones
Speaker 1: are lasting longer, so people are feeling they don't need
Speaker 1: to upgrade as often. And last year I think we
Speaker 1: had some really good phones. I mean, the Pixel seven
Speaker 1: was amazing, the iPhone fourteen was really good. And this
Speaker 1: year we have the you know, the S twenty three
Speaker 1: coming up very soon from Samsung. I know there's a
Speaker 1: lot of excited folks for that, but the reality is
Speaker 1: people are keeping their phones thirty six to thirty nine
Speaker 1: months now. They're no longer getting a new one every year.
Speaker 1: You just don't see the reason to do that. I mean,
Speaker 1: unless you're me, I get one, gotta keep it fresh,
Speaker 1: you know, swap it out every couple of months. Anyway,
Speaker 1: So what does this mean for you? Well, on a
Speaker 1: positive note, and this is all by the way, according
Speaker 1: to IDC, you may find more generous trade in offers
Speaker 1: and promotions because these companies and these carriers want to
Speaker 1: sell you phones. So how did the major I keep
Speaker 1: saying carriers, but it's really the manufacturers Apple and Samsung
Speaker 1: here in the US. How did they do so last year?
Speaker 1: What do you think is on top Samsung or Apple worldwide?
Speaker 1: It's actually Samsung. You might think because we live in America.
Speaker 1: In the US, Apple is very popular, but Samsung actually
Speaker 1: sells more phones worldwide. Last year they sold two hundred
Speaker 1: and sixty million phones, Apple two twenty six million, So
Speaker 1: market share for Samsung twenty one percent, Apple eighteen percent.
Speaker 1: They were both down though last year, like I mentioned.
Speaker 1: So anyway, it's a good time to be a consumer
Speaker 1: with new phones. I know the prices seem to keep
Speaker 1: going up on these phones, but there are some good
Speaker 1: deals out there if you're looking for a new one.
Speaker 1: Let's go to Let's see if I can get this right.
Speaker 1: Janet is in Santa Monica. Janet, you're on with Rich Rich.
Speaker 14: Well, when I was on hold, I drove my son
Speaker 14: to a boy Scout project which was cleaning up and
Speaker 14: beautifying tong the springs. So that's one suggestion as to
Speaker 14: help getting your son off excess technology.
Speaker 1: H I love that suggestion. Put them to work. I
Speaker 1: love it anything in the real life. This is I'm
Speaker 1: actually a big fan of that. So like after school,
Speaker 1: like they you know, for some reason, they have like
Speaker 1: a half day once a week, I will literally take
Speaker 1: them like directly to a hike or some sort of
Speaker 1: like outdoor activity because to me, the longer they're out
Speaker 1: of the house the better because it's less screened. So
Speaker 1: great idea on that one, ultimately.
Speaker 14: But the reason I'm calling is you started telling a
Speaker 14: story which I found very interesting, about how the waitress
Speaker 14: at the restaurant took your phone away for thirteen seconds
Speaker 14: and then immediately somebody somewhere else was charging stuff. And
Speaker 14: you said you figured out how they did it, and
Speaker 14: so I was waiting for you to say, Okay, how
Speaker 14: did they do it? And I was yelling at this
Speaker 14: at the radio. But then I said, okay, that's not helping.
Speaker 2: So I decided to call you and ask you a
Speaker 2: good question.
Speaker 1: Okay, So first off, it was well, it was a
Speaker 1: waiter actually, but I'm not blaming the waiter for what happened.
Speaker 1: And it wasn't my phone. It was actually my card.
Speaker 1: So that's what I was saying. Typically I use my
Speaker 1: phone to tap to pay and so only if they
Speaker 1: have to pry my credit card or my debit card
Speaker 1: out of my hand while I actually use the physical card,
Speaker 1: because nine times out of ten, it's way more secure
Speaker 1: to use your phone to tap to pay because no
Speaker 1: one sees your number. Now, at a restaurant you are
Speaker 1: you are particularly at risk because someone is taking your
Speaker 1: card into another place where you don't see that card
Speaker 1: for a while. In other places in the world, they
Speaker 1: have these little machines they bring to your table and
Speaker 1: they will put your card into the machine, or you
Speaker 1: can tap the machine and they'll do the entire bill
Speaker 1: right at your table side. That's mostly in Europe and Asia.
Speaker 1: Here in the US, they still take your card to
Speaker 1: a machine somewhere off, you know, somewhere else in the restaurant,
Speaker 1: swipe your card or whatever, and do the transaction that way.
Speaker 2: Now.
Speaker 1: I don't know if the person that took my card
Speaker 1: at this restaurant was stealing the number. It could have
Speaker 1: been a coincidence, but it just so happened. That was
Speaker 1: the first time I used my physical card in a
Speaker 1: very long time, and I got a message from my
Speaker 1: bank within minutes saying, hey, did you just use you know.
Speaker 2: Did you just use your card.
Speaker 1: It was at some it was like a gas station
Speaker 1: in Indiana or something, and I said no, and so
Speaker 1: sure enough, after that night, I had to get a
Speaker 1: new card. And so I don't know if it was related,
Speaker 1: but I'm just saying when you're using your physical card,
Speaker 1: and especially when someone else is taking that card away
Speaker 1: from you, there's always a chance something can happen. So
Speaker 1: the moral of the story is not really to blame
Speaker 1: the restaurant or the waiter. I have no idea if
Speaker 1: it was related. It's just, you know, use tap to
Speaker 1: pay when possible. People are very hesitant to set that
Speaker 1: feature up because they don't trust it or they don't
Speaker 1: know if it's secure. It is very secure, Janet. Do
Speaker 1: you use that tap to pay or no?
Speaker 14: No, But I think I will because you know, I
Speaker 14: charged tickets on Ticketmaster one time, and within minutes somebody
Speaker 14: you know, across the country was charging stuff on that
Speaker 14: card as well. Yeah, so I'm always looking for a
Speaker 14: more secure way to charge things.
Speaker 2: Yep.
Speaker 1: And I've had that happen too. I bought something on
Speaker 1: a website once and the second I put in my
Speaker 1: credit card information on that website, and it was a website.
Speaker 1: It wasn't like a big website. It was a smaller
Speaker 1: website that I was ordering like a car accessory from.
Speaker 1: And it was the first time I shopped there, and
Speaker 1: sure enough, as soon as I put my card number in,
Speaker 1: it was like bing. I got an email that said, Hey,
Speaker 1: did you just use your card in this place? I
Speaker 1: said no, and so I had to get that card.
Speaker 1: And it's very frustrating to have to get your card
Speaker 1: number or placed, because you know, you have these cards
Speaker 1: saved to pay for Netflix and things like that, and
Speaker 1: if you have to get a new card number, sometimes
Speaker 1: will carry over the information to the new card. Other
Speaker 1: times you gotta you know, the last time this happened
Speaker 1: to me, I got all these things saying you better
Speaker 1: change your card number or else. So, Janet, does that
Speaker 1: help with some of the explanation there some of the
Speaker 1: mystery out of that.
Speaker 14: It does help, And I'm going to start using my
Speaker 14: phone more and I appreciate your advice.
Speaker 5: Thank you.
Speaker 1: All right, thanks a lot. So where's your kid cleaning
Speaker 1: up today?
Speaker 14: To the springs?
Speaker 2: Okay, Tonga Springs, you know where that is?
Speaker 3: It went It's adjacent to Uni High, Okay, I know
Speaker 3: where that is yeah, good, excellent.
Speaker 14: I was just it. It's the original site where when
Speaker 14: they discovered Santa Monica, the missionary and explorer said, the
Speaker 14: springs look like the tears of St. Monica. So that's
Speaker 14: how the city got its name. And it is still
Speaker 14: there and it's beautiful. We try to keep it just
Speaker 14: like the native solid hundreds of years ago.
Speaker 2: Amazing.
Speaker 1: All right, I'm going to check it out next time
Speaker 1: i'm over there. I love to run in Santa Monica.
Speaker 1: I'll park at the inspiration point there and do a
Speaker 1: nice run along the ocean. So beautiful, beautiful area. Thank you, Janet,
Speaker 1: and thank you for listening. That's going to do it
Speaker 1: for this episode of the show. Next week, big big
Speaker 1: news from Samsung. We have the launch of the S
Speaker 1: twenty three smartphones. I will be at the event in
Speaker 1: San Francisco. It's Samsung's first in person event in three years,
Speaker 1: so I can't wait. I'm looking forward to that. I'll
Speaker 1: tell you all about those new phones. And if you'd
Speaker 1: like to submit a question for me to answer, maybe
Speaker 1: you don't feel like calling, you can email me.
Speaker 2: Just go to my website.
Speaker 1: Richon tech dot TV, hit the blue big blue email
Speaker 1: icon and You can find me on social media. I
Speaker 1: am at rich on Tech. I hope you joined me there.
Speaker 1: On Instagram, Twitter, and Facebook. Check out my TV segments
Speaker 1: on the free KTLA plus app for your smart TV.
Speaker 1: My name is rich Dedmiro. There are so many ways
Speaker 1: you can spend your time. I do appreciate you spending
Speaker 1: it right here with me. I'll talk to you real
Speaker 1: soon