WEBVTT - Rich On Tech Radio Show 004 - January 28, 2023 0:00:00.600 --> 0:00:04.400 Smartphones have their worst year of sales in a very 0:00:04.480 --> 0:00:08.920 long time. Amazon deletes some big time prime benefits, a 0:00:08.960 --> 0:00:12.800 new scam that involves doc you sign emails. Plus your 0:00:12.920 --> 0:00:16.640 tech questions answered? What is going on? I'm Richdemiro and 0:00:16.720 --> 0:00:18.960 this is Rich on Tech. This show where I talk 0:00:19.040 --> 0:00:21.120 about the tech stuff I think you should know about, 0:00:21.520 --> 0:00:25.440 and it's a place where I answer your questions. Phone 0:00:25.480 --> 0:00:28.520 lines are open right now at triple eight rich one 0:00:28.600 --> 0:00:32.080 oh one. That's eight eight eight seven four to two 0:00:32.240 --> 0:00:37.240 four one zero one eight eight eight rich one oh one. 0:00:38.080 --> 0:00:40.840 Once again, I'm the tech reporter for KTLA Channel five 0:00:40.960 --> 0:00:44.880 in Los Angeles, and here with you live coast to coast. 0:00:45.120 --> 0:00:49.159 Welcome to show number four. Let me see four fingers yep, 0:00:49.200 --> 0:00:52.120 I just put up three fingers four there. If you're 0:00:52.159 --> 0:00:55.960 wondering where's Leo Laporte, Well, Leo has retired from radio 0:00:56.080 --> 0:00:59.080 and this is the new show, so I'm going to 0:00:59.120 --> 0:01:04.959 be hanging out with you right here to talk about technology, gadgets, cars, 0:01:05.560 --> 0:01:08.000 pretty much anything nowadays. I mean, I don't think there's 0:01:08.080 --> 0:01:11.800 a place in our world that doesn't have technology. 0:01:11.800 --> 0:01:14.520 I don't think technology is not touched something. 0:01:15.920 --> 0:01:18.160 Let me think, because I've been covering tech at Kati 0:01:18.240 --> 0:01:21.840 Ley Now for twelve years and pretty much anything you 0:01:21.880 --> 0:01:25.319 can think of qualifies as tech and I really love 0:01:25.400 --> 0:01:29.520 my job there. I mean, it's such a phenomenal spot 0:01:29.600 --> 0:01:32.080 to be in where I get to do things and 0:01:32.200 --> 0:01:35.199 experience stuff as a journalist that a lot of people 0:01:35.440 --> 0:01:37.679 don't get the opportunity to do, and a lot of 0:01:37.680 --> 0:01:39.760 times I could do it first, which is you know, 0:01:39.800 --> 0:01:41.679 I'm just selfish in that way where I think it's 0:01:41.720 --> 0:01:44.240 really cool when I'm the first to do something, the 0:01:44.280 --> 0:01:47.480 first to see something, the first to try something. And 0:01:47.520 --> 0:01:51.120 this was really neat this week to first for me actually. 0:01:52.120 --> 0:01:54.880 So first off, UPS said, hey, do you want to 0:01:54.880 --> 0:01:59.639 come take a ride in our first ever electric semi truck? 0:02:00.040 --> 0:02:02.480 And I said, of course, why would I not want 0:02:02.520 --> 0:02:04.760 to do that? And so this, you know, some of 0:02:04.800 --> 0:02:07.080 these things take a long time to figure out, and 0:02:07.400 --> 0:02:10.080 this UPS story was an example of that. I mean 0:02:10.080 --> 0:02:12.400 we're talking this probably took four to six weeks to 0:02:12.440 --> 0:02:15.399 plan out, and so we had it all planned out, 0:02:15.520 --> 0:02:17.200 we got it figured out, and I get to the 0:02:17.320 --> 0:02:22.359 UPS facility in Compton, California, and They've got this big 0:02:22.360 --> 0:02:25.480 old semi all shined up nice, and you know, it's 0:02:25.560 --> 0:02:29.760 it's electric, a semi truck that's electric. Now, the funny 0:02:29.800 --> 0:02:33.600 thing is I've actually ridden I didn't drive it. I've 0:02:33.720 --> 0:02:36.200 ridden in this semi truck before. It's a company E 0:02:36.360 --> 0:02:40.720 Cascadia from Freightliner, and I got to ride in this 0:02:40.760 --> 0:02:43.840 thing a couple of months ago, and it was it 0:02:43.919 --> 0:02:46.040 was really cool. Now this was the real thing. That 0:02:46.160 --> 0:02:49.000 was like sort of a prototype sales vehicle. This was 0:02:49.040 --> 0:02:51.160 the real thing, like UPS is going to be using 0:02:51.200 --> 0:02:55.000 this truck. And so I got in it. We took 0:02:55.000 --> 0:02:58.639 a ride around Compton and it was just wild, and 0:02:58.680 --> 0:03:00.520 I got to talk to the driver who's been you know, 0:03:00.560 --> 0:03:02.400 all the people at UPS I spoke with, by the way, 0:03:02.480 --> 0:03:05.800 had been working there like thirty years, so I guess 0:03:05.800 --> 0:03:09.360 it's a good job. And it was just so wild 0:03:09.440 --> 0:03:12.320 to be in this giant semi truck that is all 0:03:12.400 --> 0:03:16.440 electric and driving around. So the range on this thing 0:03:16.480 --> 0:03:18.239 anywhere from one hundred and fifty to two hundred and 0:03:18.280 --> 0:03:21.639 thirty miles. People are wondering about the charging. It gets 0:03:21.639 --> 0:03:24.600 about an eighty percent charge in ninety minutes. Obviously that's 0:03:24.639 --> 0:03:27.280 with the best charger. You can imagine. They've got one 0:03:27.280 --> 0:03:30.520 of them already installed. At the UPS plant and it 0:03:30.560 --> 0:03:33.400 can carry up to eighty thousand pounds. This one we 0:03:33.400 --> 0:03:35.920 were driving was about fifteen thousand because we just had 0:03:35.920 --> 0:03:39.680 an empty container behind us. And again this is another 0:03:39.680 --> 0:03:41.800 part about I love about my job. I mean, how 0:03:41.840 --> 0:03:43.600 often do I get to just sit there with a 0:03:43.640 --> 0:03:46.840 truck driver, someone who's been driving these semis for years, 0:03:46.920 --> 0:03:49.400 and just get to pick his brain. That's what's so 0:03:49.480 --> 0:03:51.320 much fun. So we drove around this thing, I picked 0:03:51.320 --> 0:03:54.280 his brain. We shot a story for KTLA and it 0:03:54.320 --> 0:03:56.760 was just eye opening that this is going to once 0:03:56.800 --> 0:04:00.400 again change the way that UPS does things. And you know, 0:04:00.400 --> 0:04:02.960 they went on with all their you know pr stuff 0:04:03.000 --> 0:04:05.839 where they have a fleet of all these clean vehicles 0:04:05.880 --> 0:04:09.480 and this is their first of ten electric semi trucks 0:04:09.480 --> 0:04:11.680 they're going to take delivery of. There's actually another one 0:04:11.680 --> 0:04:15.800 there too. Didn't drive that one, or actually I didn't 0:04:15.840 --> 0:04:18.400 drive either of them. I was a passenger in this thing. 0:04:18.800 --> 0:04:21.760 But still just wild. And you know, the comments, of 0:04:21.800 --> 0:04:24.279 course I post this stuff on my social media and 0:04:24.320 --> 0:04:27.920 the comments just start coming flowing in. And of course 0:04:27.960 --> 0:04:30.919 everyone's an expert on electric cars and electric trucks and 0:04:30.960 --> 0:04:33.320 whether this will work and whether it won't work, But 0:04:33.400 --> 0:04:35.760 the reality is, this is the future, this is what's 0:04:35.800 --> 0:04:39.080 going to change the way companies do business. And this 0:04:39.279 --> 0:04:42.800 truck is quiet, it's smooth, it's fast, it's got a 0:04:42.839 --> 0:04:45.560 lot of pickup and it was just really fun. So 0:04:45.640 --> 0:04:48.240 I'm gonna put that together for KTLA very soon and 0:04:48.279 --> 0:04:50.400 we'll have a whole story on it. But again, it 0:04:50.560 --> 0:04:53.400 just all goes into kind of my brain and gives 0:04:53.400 --> 0:04:57.240 me the perspective of how technology is changing the way 0:04:57.279 --> 0:05:00.800 that every company, large and small does business. Now, another 0:05:00.800 --> 0:05:02.559 thing I did this week, Now this was a first 0:05:02.600 --> 0:05:05.280 for me, not a first for some people, but I 0:05:05.320 --> 0:05:08.840 got into a self driving car up in San Francisco. 0:05:08.920 --> 0:05:12.360 So I went to San Francisco yesterday and while I 0:05:12.400 --> 0:05:16.880 was up there, I got a ride in a Weymo car. 0:05:17.200 --> 0:05:19.760 Now know if you're familiar with Weymo, but this is 0:05:19.839 --> 0:05:24.240 a fully autonomous taxi And this was spun out of Google. 0:05:25.240 --> 0:05:27.560 I believe they're still owned by Alphabet which is Google's 0:05:27.600 --> 0:05:30.960 parent company. But very very smart people here, let's be honest. 0:05:31.600 --> 0:05:35.799 And this car is a Jaguar all electric. They've outfitted 0:05:35.839 --> 0:05:38.640 with all kinds of things, So it's got ldar, it's 0:05:38.640 --> 0:05:43.120 got cameras, it's got radar, and it's kind of this 0:05:43.279 --> 0:05:46.320 space looking vehicle, and you hail it just like you 0:05:46.360 --> 0:05:49.039 would an Uber or a lift from an app. We 0:05:49.120 --> 0:05:52.039 hailed it just like anyone else on the street. We 0:05:52.080 --> 0:05:55.080 were with someone from the company, so obviously we were 0:05:55.120 --> 0:05:58.240 sort of taken under their wings for this, but otherwise 0:05:58.279 --> 0:06:00.120 the thing was operating just the way it would. We 0:06:00.160 --> 0:06:02.560 saw it driving around the street, we called for it. 0:06:02.560 --> 0:06:04.559 It took you a couple minutes for it to arrive 0:06:04.600 --> 0:06:06.800 to us, just like it would in Uber, and it 0:06:06.880 --> 0:06:09.880 picked us up. And this was wild because I have 0:06:10.080 --> 0:06:15.240 been in autonomous cars before, but this was fully autonomous 0:06:15.240 --> 0:06:18.599 with no one behind the wheel except what they call 0:06:19.440 --> 0:06:22.560 it's called they call it Waimo Driver. That's their software 0:06:23.040 --> 0:06:27.400 and it's AI infused software that drives you around. So 0:06:27.440 --> 0:06:30.039 what they do is they map these cities out, They 0:06:30.160 --> 0:06:32.920 really map them out to a very high degree, and 0:06:33.160 --> 0:06:35.479 they figure out where they can park, where they can drive, 0:06:35.640 --> 0:06:38.840 what's safe, what the speeds are, and then they take 0:06:38.839 --> 0:06:41.360 all that information and the AI uses it to make 0:06:41.520 --> 0:06:45.200 informed decisions as it's driving. So we got in this 0:06:45.320 --> 0:06:47.800 car and I didn't know what I was going to 0:06:47.839 --> 0:06:51.320 feel like because I had been in autonomous cars, but 0:06:51.360 --> 0:06:55.040 again with a safety driver behind the wheel. And I 0:06:55.040 --> 0:06:57.400 got in this car and I felt very safe it 0:06:57.480 --> 0:07:00.120 pulled over. You have the app where they've got a 0:07:00.160 --> 0:07:02.960 couple of smart things built into this app where it 0:07:03.000 --> 0:07:04.760 can lead you to the car, and the car uses 0:07:04.760 --> 0:07:07.120 your phone's bluetooth to kind of figure out where you're standing, 0:07:07.120 --> 0:07:09.120 but it kind of stops in a safe place. You 0:07:09.160 --> 0:07:10.640 may have to walk a little bit to get it. 0:07:11.800 --> 0:07:13.560 Then once you get to the car, you can unlock 0:07:13.600 --> 0:07:16.280 it with your phone. You can honk the horn on 0:07:16.360 --> 0:07:19.280 the car so that if you're visually impaired, you can 0:07:19.360 --> 0:07:21.760 kind of get an idea of where the car is located. 0:07:22.240 --> 0:07:24.440 You can play a melody on the car, so if 0:07:24.480 --> 0:07:25.760 you want to play a little bit of music, that 0:07:25.800 --> 0:07:27.840 can help lead you to the car as well. And 0:07:27.880 --> 0:07:30.760 it also displays your initials on the top of the car, 0:07:30.840 --> 0:07:33.920 so you know that that Weimo is for you. And 0:07:33.960 --> 0:07:35.680 then we got in the car and it was me 0:07:35.720 --> 0:07:40.120 and my photographer and a PR person from Weimo, and 0:07:40.320 --> 0:07:41.960 we just went We went to Ben and Jerry's. We 0:07:42.040 --> 0:07:44.280 just took it a standard drive and I programmed in 0:07:44.280 --> 0:07:47.040 where I wanted to go. We went to Hayte Ashbury, 0:07:47.040 --> 0:07:51.120 which is a very famous intersection in San Francisco. And 0:07:51.160 --> 0:07:54.200 the car took us and it was just wild to 0:07:54.280 --> 0:07:58.440 watch that steering wheel turning, to watch it go around cars. 0:07:58.640 --> 0:08:01.520 This is San Francisco. This is not some closed track 0:08:01.560 --> 0:08:05.360 where it's super easy to drive. There were cars darting 0:08:05.360 --> 0:08:07.080 out in front of us, There was bikers, there are 0:08:07.120 --> 0:08:10.160 people crossing the intersections. We had to go around cars 0:08:10.160 --> 0:08:13.480 that were double parked, and this car did this all 0:08:13.640 --> 0:08:16.720 with ease. When I tell you, I was so comfortable 0:08:16.800 --> 0:08:19.320 inside this car. It gave me a lot of hope 0:08:19.320 --> 0:08:22.720 for this technology. And by the way, Weaimo is bringing 0:08:22.760 --> 0:08:25.120 these cars to Los Angeles. In fact, if you live 0:08:25.120 --> 0:08:28.000 in the LA area, you may see them already riding 0:08:28.000 --> 0:08:31.400 around right now. They're in their sort of mapping face 0:08:31.520 --> 0:08:34.120 where they're figuring out the entire city. They haven't said 0:08:34.120 --> 0:08:37.360 where they're going to drive, but you can already in 0:08:37.360 --> 0:08:40.679 San Francisco pick up a car just like you would 0:08:40.720 --> 0:08:43.480 and Uber and it will self drive you where you 0:08:43.520 --> 0:08:46.200 need to go. This is just wild stuff to me. Now, 0:08:46.679 --> 0:08:49.160 like I said, Weimo's not the only company that's doing this. 0:08:49.200 --> 0:08:52.160 You've got a company called Cruise, which is operating in 0:08:52.200 --> 0:08:56.360 San Francisco, Austin, and Phoenix. Then you've got Motional, which 0:08:56.400 --> 0:08:59.400 is operating in Las Vegas, and then Weaimo is operating 0:08:59.440 --> 0:09:03.120 in Phoenix, San Francisco and coming soon to Los Angeles. 0:09:03.760 --> 0:09:08.720 So what I experienced yesterday feels like the future. And 0:09:08.840 --> 0:09:11.040 I don't think it's going to be right for every drive, 0:09:11.679 --> 0:09:15.840 but it's safe. It's going to keep people from being distracted. 0:09:15.960 --> 0:09:19.360 It's going to keep people from speeding. I mean, it's 0:09:19.400 --> 0:09:21.280 going to keep people from human error. And yes, there 0:09:21.320 --> 0:09:25.240 will be missteps by the AI that runs these computer systems, 0:09:25.679 --> 0:09:28.280 but at the same time, we are going to have 0:09:28.440 --> 0:09:32.720 autonomous cars riding around our streets, not only taking us 0:09:32.760 --> 0:09:35.200 on taxi rides, but eventually our cars will be like 0:09:35.240 --> 0:09:38.000 this as well. And being in this car yesterday just 0:09:38.000 --> 0:09:41.920 made me realize how far this technology has progressed. From 0:09:41.960 --> 0:09:44.080 the first time I got into an autonomous car where 0:09:44.080 --> 0:09:45.720 I just took a loop. It was in Japan. This 0:09:45.800 --> 0:09:48.440 was probably ten years ago, and it was a loop 0:09:48.559 --> 0:09:52.080 inside a closed track with a whole bunch of computers, 0:09:52.120 --> 0:09:54.760 a whole bunch of systems, and a safety driver and 0:09:54.800 --> 0:09:57.160 we just went around in a circle. And that was 0:09:57.200 --> 0:09:59.560 sort of nerve wracking, and to go from there ten 0:09:59.640 --> 0:10:02.800 years ago go to taking a ride in San Francisco 0:10:02.880 --> 0:10:08.920 on public streets is pretty incredible. So Waimo, thanks for 0:10:08.960 --> 0:10:11.160 the ride, and again I'll have the story on KTLA 0:10:11.320 --> 0:10:13.920 very soon. And look out for those cars if you 0:10:13.960 --> 0:10:14.360 see one. 0:10:14.760 --> 0:10:15.280 Every person. 0:10:15.280 --> 0:10:17.080 I was out running in Santa Monica the other day 0:10:17.120 --> 0:10:20.800 and every person was gathered around these cars that were 0:10:20.800 --> 0:10:22.160 parked on the side of the street because they've all 0:10:22.200 --> 0:10:25.360 these worrying like sensors and things. It just looks it 0:10:25.400 --> 0:10:28.080 looks very futuristic, So keep an eye out for those. 0:10:28.520 --> 0:10:30.280 I've got a great show of planned for you today. 0:10:30.280 --> 0:10:31.880 I've got a couple of guests. We're going to talk 0:10:31.920 --> 0:10:34.840 to Mark German, he covers Apple for Bloomberg. He's going 0:10:34.880 --> 0:10:38.640 to tell us all about Apple's upcoming virtual reality headset. Later, 0:10:38.679 --> 0:10:42.400 we're going to talk to a podcaster, Tom Merritt, a 0:10:42.440 --> 0:10:44.680 great podcaster. He's going to join me and talk about 0:10:44.720 --> 0:10:48.040 the new Super Nintendo World at Universal Studios. We're going 0:10:48.120 --> 0:10:51.600 to talk about Amazon getting rid of a prime perk, 0:10:52.200 --> 0:10:55.680 a new scam involving those DOCU sign emails plus your calls. 0:10:55.360 --> 0:10:56.000 At Triple A. 0:10:56.440 --> 0:11:00.319 Rich sorry, eight eight eight rich one oh one. I'm 0:11:00.400 --> 0:11:04.199 Rich DeMuro. You're listening to rich on Tech. Welcome back 0:11:04.280 --> 0:11:07.040 to rich on Tech. My name is Rich DeMuro, talking 0:11:07.160 --> 0:11:10.080 technology with you today. The phone number to call in 0:11:10.320 --> 0:11:13.240 is eight eight eight rich one oh one. That's triple 0:11:13.280 --> 0:11:17.200 eight seven four to two, four to one zero one. 0:11:17.720 --> 0:11:20.760 You can find me on Instagram. I am at rich 0:11:20.840 --> 0:11:22.840 on Tech if you want to see some of the 0:11:22.840 --> 0:11:25.640 things I talk about here on the show. Karen is 0:11:25.679 --> 0:11:28.880 in Riverside. Karen, you're on with Rich Karen You here? 0:11:29.600 --> 0:11:30.679 Nope, okay, let's I am. 0:11:30.760 --> 0:11:35.320 Oh there you are. Hello, Welcome, Hi, welcome to the show. 0:11:35.360 --> 0:11:38.160 Service you provide, oh well thanks, I if I can 0:11:38.240 --> 0:11:40.160 figure out the phone lines, it'll be a better service. 0:11:42.120 --> 0:11:44.200 I know that feeling sometimes, Oh. 0:11:44.040 --> 0:11:45.400 I feel it every day. I mean, you know, when 0:11:45.400 --> 0:11:47.440 you're playing with tech all day. Believe me, things go 0:11:47.520 --> 0:11:49.120 wrong and I'm like, okay, come on, I got to 0:11:49.160 --> 0:11:51.120 figure this stuff out. So what's happening in your life? 0:11:51.120 --> 0:11:51.760 What's going on? 0:11:52.920 --> 0:11:56.960 I have a pixel to phone and I was getting 0:11:57.000 --> 0:11:59.000 ready to go get a new one because I knew 0:11:59.000 --> 0:12:01.960 that it was slowly done, and I dropped it and 0:12:02.040 --> 0:12:06.320 it broke. We transferred all the information and I thought 0:12:06.360 --> 0:12:10.400 everything was fine, but I found that not the entire 0:12:10.559 --> 0:12:13.720 calendar came over, and so I had things back to 0:12:13.760 --> 0:12:19.520 twenty eighteen. It only transferred the calendar from twenty twenty 0:12:19.559 --> 0:12:23.200 one forward. How can I go back and get my 0:12:23.280 --> 0:12:24.120 old calendar? 0:12:25.080 --> 0:12:26.800 Well, what do you use for your calendar? 0:12:27.840 --> 0:12:29.880 It's just the calendar that's on the phone. 0:12:30.080 --> 0:12:34.240 So it's just a Google login with your calendar. Yes, okay, 0:12:34.800 --> 0:12:39.320 So if you go to a desktop computer and it 0:12:39.360 --> 0:12:42.680 may have just transferred over newer stuff just to just 0:12:42.760 --> 0:12:44.920 to kind of save space, or you know, it just 0:12:44.960 --> 0:12:47.080 said like, hey, we're just going to do from today forward. 0:12:47.480 --> 0:12:49.960 But typically, I mean I use Google Calendar, and I've 0:12:49.960 --> 0:12:52.880 got my calendar from forever. I mean I could look 0:12:52.920 --> 0:12:55.679 up events that I had on there from years ago. 0:12:55.800 --> 0:12:59.040 So I think that the it could be the sync 0:12:59.200 --> 0:13:02.400 on your phone. That could be one thing. It could 0:13:02.400 --> 0:13:04.839 also be that it just didn't transfer. So what I 0:13:04.840 --> 0:13:07.320 would recommend it is going to a desktop computer going 0:13:07.320 --> 0:13:09.080 to calendar dot Google dot com. 0:13:09.080 --> 0:13:09.840 Have you ever gone there? 0:13:10.960 --> 0:13:11.040 No? 0:13:11.400 --> 0:13:14.360 Okay, So if you go there, see if your calendar 0:13:14.520 --> 0:13:18.520 is on that page. And for me, for instance, I've 0:13:18.600 --> 0:13:22.960 got one, two, three, four, five, six seven different calendars 0:13:22.960 --> 0:13:26.839 that I have on one main calendar, and if your 0:13:26.880 --> 0:13:29.800 calendar is on there, check for it and then you 0:13:29.840 --> 0:13:33.600 can start going back to December, November, whatever year you 0:13:33.600 --> 0:13:35.920 want to check back and see and see if your 0:13:35.960 --> 0:13:39.480 events are there. They should be there now. If they're there, 0:13:39.640 --> 0:13:42.120 that means that the events have not been lost, So 0:13:42.160 --> 0:13:44.640 that's one way you can access them. And then on 0:13:44.679 --> 0:13:47.800 your phone, I would go into the calendar app and 0:13:47.840 --> 0:13:49.680 take a look at the settings. And so I'm going 0:13:49.760 --> 0:13:51.960 to see in the Google Calendar app if there is 0:13:52.000 --> 0:13:54.360 a setting to say how far back you sink? I 0:13:54.400 --> 0:13:59.000 know on the iPhone calendars there are let's see so 0:13:59.240 --> 0:14:02.840 general looking to see and I don't really see a 0:14:02.920 --> 0:14:05.120 place where it's saying like hey, you know, like on 0:14:05.200 --> 0:14:07.280 iPhone it says how many events you know do you 0:14:07.320 --> 0:14:10.440 want to sink like a year, six months? But typically 0:14:10.480 --> 0:14:14.200 because everything on Google is in the cloud, it really 0:14:14.200 --> 0:14:16.360 wouldn't say that, you know, it would just kind of 0:14:16.360 --> 0:14:19.600 put those in there, no problem. So I would check 0:14:19.720 --> 0:14:22.760 on the desktop and see if that's if that has 0:14:22.800 --> 0:14:27.440 your events there, and if it doesn't, then the other 0:14:27.520 --> 0:14:29.600 solution is to do you still have the old phone? 0:14:29.640 --> 0:14:31.560 The pixel I do. 0:14:31.800 --> 0:14:34.080 Okay. So if that's if you still. 0:14:33.840 --> 0:14:37.120 Have your old phone, there's someone that could probably help 0:14:37.160 --> 0:14:39.840 you get those off of there. And that would mean 0:14:39.920 --> 0:14:42.720 either going somewhere because you can't see the screen right 0:14:42.760 --> 0:14:43.520 on this old phone. 0:14:44.240 --> 0:14:44.680 Correct. 0:14:44.840 --> 0:14:45.920 Yeah, so that's the problem. 0:14:45.960 --> 0:14:49.080 So you need someone that can actually access this without 0:14:49.520 --> 0:14:51.840 seeing that screen, which would take a little bit of 0:14:51.840 --> 0:14:54.120 know how to you know, like maybe one of these 0:14:54.160 --> 0:14:56.560 places like a U break ie fix could do that 0:14:57.320 --> 0:15:01.200 and and download that information off your phone without seeing 0:15:01.240 --> 0:15:04.160 the screen. But I would go to the Google calendar 0:15:04.640 --> 0:15:09.080 on your desktop, and that's the place to start. So 0:15:09.160 --> 0:15:12.440 calendar dot Google dot com. See if your events are there. 0:15:12.720 --> 0:15:14.520 And if this is a Google calendar, now it may 0:15:14.560 --> 0:15:16.760 not be you know, do you log in with Google 0:15:16.800 --> 0:15:18.360 like a Gmail account or do you log in with 0:15:18.360 --> 0:15:19.760 like your work account. 0:15:20.080 --> 0:15:20.400 You know what? 0:15:20.520 --> 0:15:25.240 It just comes up from my app. I don't sign in. 0:15:25.400 --> 0:15:27.520 Okay, So it's definitely so it sounds like it's just 0:15:27.560 --> 0:15:30.040 your Google account that you're using. So if it's your 0:15:30.040 --> 0:15:32.920 Google account, I think that these events are not lost. 0:15:32.960 --> 0:15:35.320 I think you're gonna be okay. And I think that 0:15:35.760 --> 0:15:38.000 if but the first place to check, like I said, 0:15:38.160 --> 0:15:40.840 is that website and once you go to the website, 0:15:41.200 --> 0:15:44.000 see if they're there, take a nice breath, sigh relief, 0:15:44.040 --> 0:15:46.000 and then it's just a matter of sinking them back 0:15:46.040 --> 0:15:49.160 to your phone and that will take you know a 0:15:49.160 --> 0:15:51.800 little bit more figuring out of why they're not sinking 0:15:51.800 --> 0:15:54.200 there and going into your settings and seeing if you 0:15:54.200 --> 0:15:56.880 can maybe tweak some of those to do the older 0:15:56.920 --> 0:15:58.680 events as well. That may be, you know, you may 0:15:58.760 --> 0:16:00.960 just have to clear it out. You click the calendar 0:16:00.960 --> 0:16:02.800 and click it back on, like turn it off, turn 0:16:02.840 --> 0:16:04.400 it on. That may force a recink. 0:16:04.720 --> 0:16:05.640 Does that all make sense? 0:16:06.600 --> 0:16:10.560 It does. It's interesting though, because I have text messages 0:16:10.840 --> 0:16:12.560 back to twenty eighteen. 0:16:12.840 --> 0:16:15.760 Right, So it took those, which is yeah, yeah, but it. 0:16:15.920 --> 0:16:17.200 Didn't take all the calendar. 0:16:17.640 --> 0:16:18.720 Yeah, I want to take those. 0:16:19.240 --> 0:16:21.240 I delete those after a year because they do take 0:16:21.320 --> 0:16:23.360 up a lot. But it sounds like I think you're 0:16:23.400 --> 0:16:25.320 going to be okay. I think these things are still 0:16:25.360 --> 0:16:28.120 existing somewhere. I just think it's a matter of getting 0:16:28.160 --> 0:16:31.640 them to your phone, and I think forcing a recink 0:16:31.760 --> 0:16:35.240 might help as well. There is another setting that you 0:16:35.320 --> 0:16:37.640 may want to look into, if you go into your settings, 0:16:38.160 --> 0:16:41.880 if you look under Google on your phone, like Google 0:16:41.920 --> 0:16:46.280 Services and there's a sink area and that may help 0:16:46.320 --> 0:16:48.840 you as well. I have to find it on the phone, 0:16:48.840 --> 0:16:49.480 but there is. 0:16:49.400 --> 0:16:53.320 Like a. 0:16:51.720 --> 0:16:54.400 Place in your settings where you can sink things as well, 0:16:54.440 --> 0:16:56.960 so that may help. But I have a feeling these 0:16:57.000 --> 0:16:59.360 things are around if you're using Google Calendar. They didn't 0:16:59.360 --> 0:17:02.680 get deleted. That's my thought here, Karen, So report back 0:17:02.720 --> 0:17:02.880 to me. 0:17:02.960 --> 0:17:05.320 Okay, I will thank you so much. 0:17:05.320 --> 0:17:08.199 All right, thanks so much for calling the show. All Right, 0:17:08.200 --> 0:17:10.359 we got a lot more coming up on the show, 0:17:11.000 --> 0:17:14.720 including we're going to talk about Amazon Prime Man. They're 0:17:14.760 --> 0:17:17.760 paring down benefits for people, so if you use grocery delivery, 0:17:17.800 --> 0:17:21.240 you want to hear about this. Plus smartphone sales worst 0:17:21.440 --> 0:17:24.480 year ever last year in a long time. I'll explain 0:17:24.520 --> 0:17:26.320 about that. Plus we'll take more of your calls, and 0:17:26.320 --> 0:17:29.200 we're going to talk to Mark German about Apple's new 0:17:29.480 --> 0:17:33.440 virtual reality headset. Mark breaks all the big Apple news. 0:17:33.760 --> 0:17:35.160 We're going to talk to him in just a bit. 0:17:35.200 --> 0:17:39.200 You're listening to Rich on Tech. Welcome back to rich 0:17:39.240 --> 0:17:41.439 on Tech. My name is rich Dimiro. You're listening to 0:17:41.480 --> 0:17:43.479 the show where we talk about the tech stuff I 0:17:43.520 --> 0:17:44.800 think you should know about. 0:17:45.200 --> 0:17:48.399 It's also the place where I answer your questions. My 0:17:48.480 --> 0:17:51.840 guest is Mark German. He's a reporter for Bloomberg News 0:17:51.960 --> 0:17:55.480 and he has been scooping Apple for years now. Mark, 0:17:55.520 --> 0:17:56.399 Welcome to the show. 0:17:56.840 --> 0:17:58.520 Thanks for having me. Great to be here. 0:17:58.720 --> 0:17:59.000 Thanks. 0:17:59.040 --> 0:18:02.920 So, your latest article on Bloomberg is about Apple's new 0:18:03.040 --> 0:18:06.040 mixed reality headset, and we've been hearing a lot about 0:18:06.040 --> 0:18:08.720 this over the years, but you seem to think that 0:18:08.800 --> 0:18:11.520 this is very near to release. 0:18:11.640 --> 0:18:12.360 Tell me about that. 0:18:13.280 --> 0:18:16.320 Yes, so, I believe that the Apple Mixed Reality headset, 0:18:16.359 --> 0:18:19.560 I'm for about seven eight years of development, will be 0:18:19.640 --> 0:18:22.520 arriving this year, right, and it'll be their first major 0:18:22.560 --> 0:18:26.080 new product category since the Apple Watch. It's going to 0:18:26.119 --> 0:18:27.679 be a pretty big deal. I think it's a bit 0:18:27.680 --> 0:18:30.240 of a risk for Apple for reasons I'm sure we'll 0:18:30.240 --> 0:18:32.880 get into. But I think at the same time, it's 0:18:32.920 --> 0:18:35.800 going to be very technologically advanced. It's going to be 0:18:35.800 --> 0:18:38.359 a superior product to what's currently in the market in 0:18:38.440 --> 0:18:41.320 terms of AR and VR. But it really depends on 0:18:41.400 --> 0:18:45.080 the app ecosystem, how this gets priced long term, how 0:18:45.080 --> 0:18:47.280 they position it, and if there's really a killer app 0:18:47.320 --> 0:18:48.520 in order for it to take off. 0:18:49.160 --> 0:18:51.640 So paint us a picture of what this device will 0:18:51.680 --> 0:18:54.520 look like we've seen reality, you know, we've seen VR 0:18:54.560 --> 0:18:58.320 headsets from Meta, We've seen them from HTC and some 0:18:58.400 --> 0:18:59.200 other companies. 0:18:59.440 --> 0:19:00.679 What will Apple look like? 0:19:01.680 --> 0:19:04.080 So Apples will be unique. And then it'll have a 0:19:04.440 --> 0:19:07.520 curved front. It'll look similar to Skith goggles that it'll 0:19:07.560 --> 0:19:10.720 have cushions on the side. They'll have some sort of 0:19:10.760 --> 0:19:13.879 speaker array on the left and right sides. It'll have 0:19:14.320 --> 0:19:18.760 over a dozen cameras positioned outside the device in order 0:19:18.800 --> 0:19:22.159 to create what's known as an augmented reality pass through mode. 0:19:22.440 --> 0:19:25.520 So typical AR glasses, they have glass lenses, so obviously 0:19:25.560 --> 0:19:27.680 you can see in front of you. In this case, 0:19:27.680 --> 0:19:30.960 they'll use cameras to create that effect. Inside will be 0:19:30.960 --> 0:19:34.680 two very high resolution displays four K each. Those are 0:19:34.680 --> 0:19:38.800 made with Sony for Apple micro led displays to do 0:19:38.840 --> 0:19:42.240 the virtual reality effect. And then the other cameras inside 0:19:42.280 --> 0:19:45.080 and outside the device will be for analyzing your eyes 0:19:45.720 --> 0:19:48.840 that's on the inside. Outside it'll be too in addition 0:19:48.880 --> 0:19:51.959 to see your environment, to scan your body, your arms, 0:19:52.200 --> 0:19:57.000 your legs, your upper body, torso, and what have you 0:19:57.040 --> 0:19:59.600 in order to create a realistic rendering of what you 0:19:59.640 --> 0:20:00.000 look like. 0:20:00.560 --> 0:20:04.880 Wow, and so with all these sensors. This is this 0:20:04.960 --> 0:20:08.560 is really far ahead of what Meta has on their 0:20:08.600 --> 0:20:11.919 basic headset. I have not tested the recent one that 0:20:12.000 --> 0:20:13.880 just came out. How does it compare. 0:20:15.280 --> 0:20:19.760 There's really one main comparison, and that's the underlying technology. 0:20:20.200 --> 0:20:23.880 That's the mixed reality tech. So Meta uses a similar 0:20:24.400 --> 0:20:28.000 system where they have displays to present virtual reality and 0:20:28.240 --> 0:20:31.520 external cameras to create an augmented reality pass through mode. 0:20:32.200 --> 0:20:34.600 The other, you know, comparison you could make is that 0:20:34.640 --> 0:20:36.840 I think neither device really has a killer app or 0:20:36.960 --> 0:20:40.880 use case. You'd be buying this because you're a tech fan, right, 0:20:42.200 --> 0:20:45.240 not because you're buying it to actually do something, whereas 0:20:45.280 --> 0:20:48.080 you might buy the iPhone, the iPad, the Apple watch, 0:20:48.160 --> 0:20:50.600 you know, for fitness, and obviously everyone needs a phone, 0:20:51.000 --> 0:20:53.119 everyone wants some sort of computer. That's why you get 0:20:53.119 --> 0:20:55.680 an iPad or an entertainment device. This would be a 0:20:55.720 --> 0:20:58.720 new category without a very clear use case. So I 0:20:58.800 --> 0:21:01.880 think Apple and Meta are very similar in that regard. 0:21:02.640 --> 0:21:04.760 Now you said that it has all these sensors. 0:21:04.920 --> 0:21:07.320 This is to power some sort of eye and hand 0:21:07.440 --> 0:21:11.359 tracking capabilities, because many of these headsets you need to 0:21:11.440 --> 0:21:13.879 hold some sort of device to see where your hands 0:21:13.880 --> 0:21:16.280 are and to select things. You believe that you'll be 0:21:16.320 --> 0:21:20.760 able to select things using just your hands and your eyes. 0:21:22.080 --> 0:21:24.320 That's right, So this is going to be primarily ie 0:21:24.359 --> 0:21:28.240 in hand controlled. Every time Apple releases a new major 0:21:28.240 --> 0:21:31.159 product category, they like to talk up a new input method. 0:21:31.680 --> 0:21:34.320 With the iPod, that was the wheel. With the iPhone 0:21:34.359 --> 0:21:37.359 and the iPad, obviously that was touch, and with the 0:21:37.440 --> 0:21:40.640 Apple Watch, they really positioned the digital crown as that. 0:21:40.560 --> 0:21:41.400 New input method. 0:21:41.720 --> 0:21:43.920 Now, I think you can make an argument the crown 0:21:43.960 --> 0:21:46.040 didn't really take off. It's a small part about how 0:21:46.040 --> 0:21:48.639 you use the Apple Watch, but that's how they presented it. 0:21:48.840 --> 0:21:51.800 And I think when they present this headset, which I 0:21:51.800 --> 0:21:56.280 think will be called the Reality Pro, their major talking 0:21:56.320 --> 0:21:58.840 point will be the eye and hand control. So look 0:21:58.880 --> 0:22:02.520 at something to to identify it, to select it, pinch 0:22:02.560 --> 0:22:05.560 your thumb and your index finger together to actually take 0:22:05.600 --> 0:22:06.440 action on that item. 0:22:07.080 --> 0:22:08.600 Okay, so let's talk about some of the things you'll 0:22:08.640 --> 0:22:11.080 be able to do with this headset. Obviously, Apple has 0:22:11.119 --> 0:22:14.679 a very deep developer base, many many great apps for 0:22:14.720 --> 0:22:17.919 the iPhone. I imagine developers will be very excited to 0:22:17.960 --> 0:22:20.840 make apps for this device. But in addition to apps, 0:22:21.320 --> 0:22:26.320 immersive video content you're talking about FaceTime, video conferencing, meeting rooms, 0:22:26.720 --> 0:22:31.320 even create an external display for your computer inside this headset. 0:22:32.640 --> 0:22:35.960 That's right, So tapping into your other Apple devices, whether 0:22:36.040 --> 0:22:39.960 that's your phone, your iPad, your Mac and integrating using 0:22:40.000 --> 0:22:43.080 the phone's keyboard as the keyboard for the headset, extending 0:22:43.080 --> 0:22:46.399 your max display. Those will be key parts of the headset. 0:22:46.680 --> 0:22:48.639 And then the other important thing to note is that 0:22:48.680 --> 0:22:51.480 this will run many of the different iPhone apps already 0:22:51.520 --> 0:22:54.680 available in sort of VR and AR versions, whether that's 0:22:54.680 --> 0:22:56.760 Apples apps or third party apps. This will have an 0:22:56.800 --> 0:22:59.680 app store, third party app ecosystem. But I think the 0:22:59.720 --> 0:23:02.320 real challenge for Apple will be, in addition to lacking 0:23:02.320 --> 0:23:05.920 a key killer feature, is going to be the price point. 0:23:06.040 --> 0:23:08.080 So this is probably going to cost around three thousand 0:23:08.160 --> 0:23:10.680 dollars at the outset, and so I think that's going 0:23:10.720 --> 0:23:13.520 to put this device really out of reach for many people. 0:23:13.880 --> 0:23:15.800 I mean, I think the combination of a three thousand 0:23:15.880 --> 0:23:19.879 dollars price tag, along with a very limited appeal for 0:23:20.000 --> 0:23:23.320 the technology it's still being very early, combined with a 0:23:23.400 --> 0:23:26.040 killer app or reason to buy the device, is going 0:23:26.119 --> 0:23:29.439 to really you know, risk Apple's reputation for smash hit 0:23:29.560 --> 0:23:30.600 new product categories. 0:23:31.520 --> 0:23:33.800 This is more of a slow burn for Apple because 0:23:33.840 --> 0:23:37.600 this is where the future we expect to go, and 0:23:37.600 --> 0:23:39.560 I have to get in at some point. Is this 0:23:39.720 --> 0:23:41.760 the right product for them to get in with or 0:23:41.800 --> 0:23:44.560 should they have tried to get somewhere of a cheaper product? 0:23:46.040 --> 0:23:47.000 You know, I. 0:23:46.920 --> 0:23:49.879 Really think that now is a really opportune time for 0:23:49.920 --> 0:23:53.399 them to strike, given the if they really believe that 0:23:53.440 --> 0:23:56.080 this is the future. And I tend to agree that 0:23:56.119 --> 0:23:59.679 the future is standalone AR glasses with iPhone like capabilities 0:23:59.720 --> 0:24:02.560 and I like price and iPhone like battery life. You know, 0:24:02.880 --> 0:24:05.160 I think it's going to be five to ten years 0:24:05.160 --> 0:24:07.560 before you're able to get there, right, And they do 0:24:07.720 --> 0:24:09.960 need it to prepare for that future. They need to 0:24:09.960 --> 0:24:12.600 set the foundation for that. If they waited a couple 0:24:12.640 --> 0:24:15.240 of years, they could probably get this down another thousand 0:24:15.240 --> 0:24:17.800 dollars or so. But the time is right given the 0:24:17.800 --> 0:24:20.320 competitive landscape right now is extraordinarily weak. 0:24:21.040 --> 0:24:24.600 And so the timeframe you're thinking is they talk about 0:24:24.640 --> 0:24:27.479 it in the next couple of months, Developers get to 0:24:27.520 --> 0:24:30.600 really take a deep dive at WWDC, which is typically 0:24:30.680 --> 0:24:33.280 in June, and then we may have this by the holidays. 0:24:33.320 --> 0:24:34.320 Does that sound right. 0:24:35.200 --> 0:24:35.919 Sounds right to me. 0:24:36.200 --> 0:24:36.480 Wow. 0:24:36.600 --> 0:24:40.240 I mean, obviously there's a strong chance that this doesn't 0:24:40.240 --> 0:24:43.760 debut until June, but I'd be very surprised if it 0:24:43.800 --> 0:24:46.479 doesn't debut by June. 0:24:46.520 --> 0:24:46.720 Well. 0:24:46.840 --> 0:24:50.080 WWDC is the big gathering of all the developers for 0:24:50.200 --> 0:24:54.399 Apple apps up in San Francisco typically, and so it's 0:24:54.440 --> 0:24:57.160 a great time. If they didn't reveal this until then, 0:24:57.640 --> 0:25:00.280 it'd be tough for them to sort of get umped 0:25:00.280 --> 0:25:02.480 about that and have people attending that that want to 0:25:02.520 --> 0:25:05.880 talk more about virtual reality and augmented reality. I think 0:25:05.880 --> 0:25:07.800 one of the big advantages here is the. 0:25:07.680 --> 0:25:10.800 Fact that it will have the app store, or at 0:25:10.880 --> 0:25:13.640 least a portion of it the catalog, available right out 0:25:13.640 --> 0:25:14.080 of the gate. 0:25:15.560 --> 0:25:19.000 So you will have iPhone apps available right other gate, 0:25:19.080 --> 0:25:21.040 So just like you can run iPhone apps on an 0:25:21.080 --> 0:25:24.400 iPad or just back then at the beginning of the iPad, 0:25:24.520 --> 0:25:26.199 one of the key things they noted was you can 0:25:26.280 --> 0:25:28.680 run the iPhone apps on the iPad. I think you'll 0:25:28.720 --> 0:25:31.200 be able to run iPad and iPhone apps on this headset, 0:25:31.240 --> 0:25:33.199 but you're really going to want new apps created for 0:25:33.240 --> 0:25:36.560 this device, specifically to tap into AR, to tap into VR. 0:25:36.760 --> 0:25:40.480 Some of the faster processors and such. I think that's 0:25:40.600 --> 0:25:43.760 going to be something you see happen. But I think 0:25:43.840 --> 0:25:47.439 developers are probably going to have to really consider how 0:25:47.520 --> 0:25:50.000 quickly they want to jump onto this platform given the 0:25:50.040 --> 0:25:52.720 price point. Right, developers are going to have to invest 0:25:52.760 --> 0:25:55.400 a lot of time, resources, and money to build applications 0:25:55.400 --> 0:25:57.359 for this, and so they're probably going to take a 0:25:57.400 --> 0:25:59.600 slogo approach as well to try to determine if this 0:25:59.640 --> 0:26:02.560 thing's really going to take off. Knowing Apple, they'll get 0:26:02.560 --> 0:26:04.280 it right eventually, but I think it's going to take 0:26:04.280 --> 0:26:05.040 a little bit of time. 0:26:05.359 --> 0:26:08.040 And another key point is that you're thinking you will 0:26:08.080 --> 0:26:10.600 not need an iPhone to use this, And of course 0:26:10.640 --> 0:26:14.080 Apple has a very good network of their own stores 0:26:14.440 --> 0:26:17.080 where they can easily demo this new product. 0:26:18.520 --> 0:26:22.040 Definitely they want to position this is sort of a 0:26:22.080 --> 0:26:25.359 halo product that's going to drive traffic to Apple retail source, 0:26:25.440 --> 0:26:29.440 drive marketing to Apple. And maybe you come to play 0:26:29.440 --> 0:26:31.640 with this Apple headset inside the store and you leave 0:26:31.640 --> 0:26:33.840 with AirPods. That's not too bad for Apple. 0:26:33.600 --> 0:26:36.440 Either, absolutely, and you'll probably want the air pods to 0:26:36.960 --> 0:26:40.159 use for this as well. Mark German is a reporter 0:26:40.240 --> 0:26:43.800 for Bloomberg. His newsletter is called Power on his Twitter 0:26:43.960 --> 0:26:46.000 is at Mark German Mark. 0:26:46.000 --> 0:26:47.480 Thanks so much for joining me. How do you get 0:26:47.480 --> 0:26:48.440 all these Apple scoops? 0:26:49.640 --> 0:26:52.359 Thanks so much for having me. I really appreciate it 0:26:52.440 --> 0:26:55.000 and great to finally be on here. And anyone listening 0:26:55.040 --> 0:26:58.360 to this, please do tune into power on every Sunday. 0:26:58.720 --> 0:27:01.280 Excellent and I'm not going to your last I didn't 0:27:01.320 --> 0:27:04.160 think you would. All right, coming up more of your 0:27:04.200 --> 0:27:06.000 calls plus tech news and tips. 0:27:06.000 --> 0:27:07.520 If you want to join in. The phone number to 0:27:07.520 --> 0:27:10.640 call is triple eight rich one oh one. My name 0:27:10.680 --> 0:27:13.400 is Rich Damiro. You are listening to Rich on tech. 0:27:14.200 --> 0:27:17.000 Welcome back to Rich on Tech. I'm Rich Damiro, hanging 0:27:17.040 --> 0:27:19.840 out with you here talking about technology. The phone lines 0:27:19.880 --> 0:27:24.200 are open triple eight rich one oh one. That's eight 0:27:24.359 --> 0:27:28.840 eight eight seven four to two, four to one zero one. 0:27:29.640 --> 0:27:33.480 All right, let's go to Bill. Bill is in Torns, California. Bill, 0:27:33.520 --> 0:27:35.160 you're on with Rich. What's going on? 0:27:36.200 --> 0:27:36.400 Hey? 0:27:36.520 --> 0:27:39.760 Rich, thank you for taking my call. So I have 0:27:40.000 --> 0:27:43.680 a Macintosh at work and I would like to access 0:27:43.720 --> 0:27:46.679 it from my Mac laptop at home. And I know 0:27:46.720 --> 0:27:50.359 there's you have like paid sponsors advertising those monthly fee things, 0:27:50.359 --> 0:27:53.119 but it's rare that I want to do that, but 0:27:53.200 --> 0:27:56.359 I know that Apple has like Apple Remote Access built in, 0:27:57.240 --> 0:27:59.560 and there's a bunch of different weird free apps, but 0:27:59.600 --> 0:28:01.960 they get really bad reviews. I just want to be 0:28:01.960 --> 0:28:05.680 able to once WHI I'll log into my computer and 0:28:05.800 --> 0:28:09.399 you know, maybe control what's running on my office computer 0:28:09.800 --> 0:28:12.639 from my home Mac laptop got their way to do 0:28:12.640 --> 0:28:14.560 that without getting one of these monthly fee things. I 0:28:14.640 --> 0:28:17.440 used to use something called Chicken to the VNC many 0:28:17.480 --> 0:28:20.040 many years ago. I don't even if that's still an option. 0:28:20.680 --> 0:28:24.000 That's quite the name for that product. I haven't heard 0:28:24.000 --> 0:28:26.840 of that one. Chicken of the VNC. 0:28:27.160 --> 0:28:29.720 Wow, okay, yeah it worked. 0:28:29.960 --> 0:28:32.000 Yeah, But okay, a couple of things. First off, is 0:28:32.000 --> 0:28:33.879 your work going to allow you to do this? 0:28:34.720 --> 0:28:36.800 Well, yeah, it's it's my own business. So there's there's 0:28:36.880 --> 0:28:40.000 just one If there's one computer at my office and 0:28:40.040 --> 0:28:42.600 I live, like, you know, a few miles away, and 0:28:42.640 --> 0:28:44.040 I just want it once in a while. I got 0:28:44.080 --> 0:28:46.440 my laptop, I'm like, man, I wish I could, you know, 0:28:46.520 --> 0:28:48.680 look at something on my database. But right, you know, 0:28:48.720 --> 0:28:50.480 then I have to drive into work and then turn 0:28:50.600 --> 0:28:52.120 It's like it's kind of pain of the next and 0:28:52.160 --> 0:28:54.080 I leave my computer on at work anyway. 0:28:54.200 --> 0:28:55.640 Yeah, so there's well, there's two things. 0:28:55.640 --> 0:28:57.960 So first off, have you tried because Mac you know 0:28:58.000 --> 0:29:01.280 they have they have Apple Remote Desktop built into the 0:29:01.320 --> 0:29:02.360 Mac software. 0:29:02.400 --> 0:29:04.640 So have you tried that? And is that not working? 0:29:05.600 --> 0:29:06.040 I have? 0:29:06.280 --> 0:29:08.680 Yeah, I've tried it and it's not working. And I 0:29:08.680 --> 0:29:10.440 don't know if I should hire like a tech guy 0:29:10.480 --> 0:29:12.440 to come over and explain it to me, because it 0:29:12.720 --> 0:29:16.560 just didn't seem to It just didn't work. It was 0:29:16.600 --> 0:29:17.040 given me. 0:29:17.240 --> 0:29:19.440 I watched YouTube videos and what the YouTube. 0:29:19.200 --> 0:29:21.040 Video has said was not what I was seeing on 0:29:21.080 --> 0:29:24.720 my machine. And maybe it was gifven operating system I'm using. 0:29:24.920 --> 0:29:28.360 I'm using both machines. I think they're running Big Surve, 0:29:28.400 --> 0:29:33.240 the most most up to date, uh you know, but 0:29:33.400 --> 0:29:37.280 like for example, on one uh YouTube video, it said 0:29:37.280 --> 0:29:40.760 when you click on you know, remote management, it will 0:29:40.800 --> 0:29:42.520 give you like an IP address of all you have 0:29:42.600 --> 0:29:45.840 to do is log into that. Well, on my computer 0:29:45.920 --> 0:29:48.360 at work, when I click on you know remote management, 0:29:49.200 --> 0:29:54.640 it gives me this whole like web address that you know, 0:29:54.680 --> 0:29:57.680 it doesn't work, so I'm not quite sure what I'm doing. 0:29:57.760 --> 0:30:00.280 Well, yeah, and that could be that your network work 0:30:00.400 --> 0:30:04.240 is set up to not allow remote access into this computer. 0:30:04.360 --> 0:30:06.160 You know, it may be set up a certain way 0:30:06.200 --> 0:30:10.680 where for security reasons, it's not allowing, you know, someone 0:30:10.720 --> 0:30:13.960 to just pop into your network from outside of the network, 0:30:13.960 --> 0:30:17.920 and that could definitely be a situation that is something 0:30:17.920 --> 0:30:20.040 that you would have to figure out with, you know, 0:30:20.080 --> 0:30:21.080 with an it person. 0:30:21.760 --> 0:30:23.280 Yeah, that's like a router thing. 0:30:23.720 --> 0:30:25.479 Yeah, and it's been a while since I've done this 0:30:25.560 --> 0:30:29.719 with my personal MacBook and okay, So so basically the 0:30:29.720 --> 0:30:31.600 program that I would recommend if you want to just 0:30:31.640 --> 0:30:33.280 try something easy, and this is the one that I use. 0:30:34.200 --> 0:30:36.960 So my mom lives across the country and she's got 0:30:36.960 --> 0:30:39.480 her computer set up and sometimes she needs help doing things, 0:30:39.560 --> 0:30:41.400 and so I use a program called team Viewer. 0:30:41.480 --> 0:30:43.000 Have you heard of that I have? 0:30:43.400 --> 0:30:48.239 Okay, and so this has a completely free solution and 0:30:48.320 --> 0:30:50.240 it should be able to do what you need to do. 0:30:50.760 --> 0:30:52.920 It's always worked for me. Yeah. 0:30:52.960 --> 0:30:55.040 So it's an app and they do have price you know, 0:30:55.040 --> 0:30:59.520 they do have paid products, but if you want to 0:30:59.640 --> 0:31:02.239 use it free for personal use. Now this you know, 0:31:02.280 --> 0:31:03.960 this runs a little bit of a gray line with 0:31:04.000 --> 0:31:07.400 whether this is personal or business use. But you know, 0:31:07.520 --> 0:31:11.680 team Viewer you can download it and you can log 0:31:11.720 --> 0:31:13.760 onto your Mac from wherever you want. And it's it's 0:31:13.800 --> 0:31:14.720 pretty simple. 0:31:14.880 --> 0:31:17.680 Okay, wonderful and you you've had good success. 0:31:17.360 --> 0:31:18.080 With that, I've had. 0:31:18.160 --> 0:31:20.640 I mean, my mom is not a tech person, even 0:31:20.680 --> 0:31:23.840 though she had a tech kid. So if she can 0:31:23.840 --> 0:31:26.280 tell me the pat Now there's two ways of doing it. 0:31:26.320 --> 0:31:28.840 There's a little passcode that can be generated, and she 0:31:28.920 --> 0:31:30.440 can read that to you to make sure you know, 0:31:30.480 --> 0:31:33.120 for security reasons that you're the you know, a trusted 0:31:33.160 --> 0:31:36.520 person logging into their computer. But or you can just 0:31:36.600 --> 0:31:39.120 save that that passcode as well on your device. 0:31:39.200 --> 0:31:40.479 That's probably what you'd want to do. 0:31:40.920 --> 0:31:43.280 But once you have this running on the one, yeah, 0:31:43.440 --> 0:31:45.960 once you have this running on your other computer, anytime 0:31:46.000 --> 0:31:48.080 you want to log in, you just you know, fire 0:31:48.160 --> 0:31:51.120 up the app on your side, connect to the computer. 0:31:51.200 --> 0:31:53.920 It'll be displayed on the screen if it's saved after 0:31:53.920 --> 0:31:56.440 the first time you do it, and you'll just see 0:31:56.440 --> 0:31:59.840 that screen. You'll you'll see your the other computer screen 0:31:59.880 --> 0:32:02.360 on your screen and you can just use your mouse 0:32:02.360 --> 0:32:04.920 and keyboard to control it just like you would you know, 0:32:05.000 --> 0:32:05.760 any other computer. 0:32:06.160 --> 0:32:09.040 Now, there may be a little lag or to lab I. 0:32:09.040 --> 0:32:12.800 Do the app on both machines, correct, yep, Okay, and 0:32:12.840 --> 0:32:16.960 I can control the one. I can actually control the 0:32:17.040 --> 0:32:18.520 computer from my laptop. 0:32:18.760 --> 0:32:19.640 Yeah, at the other end. 0:32:19.720 --> 0:32:20.560 Yep, you'll see that. 0:32:20.640 --> 0:32:22.520 Okay, yep, that's right. 0:32:22.680 --> 0:32:23.560 That's what I recommend. 0:32:23.560 --> 0:32:25.560 And you know, and also I think you should give 0:32:25.560 --> 0:32:27.400 the other you know, the Mac remote desktop. I think 0:32:27.440 --> 0:32:30.160 you should just try to use that first, just maybe 0:32:30.200 --> 0:32:32.960 give that another spin, just because that's a little bit 0:32:32.960 --> 0:32:36.000 of a cleaner solution because it's built in. But you know, 0:32:36.080 --> 0:32:37.800 if it's not working for you, you just try the team 0:32:37.880 --> 0:32:39.640 viewer and see if that works. 0:32:40.120 --> 0:32:43.120 I prefer the remote desktop because it is built in 0:32:43.160 --> 0:32:45.160 and that's what it's for. I'm just again a not 0:32:45.280 --> 0:32:46.960 that tech savvy, and I figured maybe it was my 0:32:47.080 --> 0:32:50.360 router not letting me get in to the back end 0:32:50.440 --> 0:32:54.160 of that, you know, like there's forwarding stuff and. 0:32:54.120 --> 0:32:54.800 I don't understand. 0:32:55.000 --> 0:32:59.400 Yeah, exactly, that's where you get into. Now here's the thing. 0:32:59.520 --> 0:33:02.520 Once you yeah, once you once you get into that 0:33:02.520 --> 0:33:04.720 remote login, it's like I'm looking at it on this 0:33:04.800 --> 0:33:08.040 computer and you've got to type in this whole address 0:33:08.080 --> 0:33:10.880 to get to your network, and your network just may 0:33:10.880 --> 0:33:12.880 not allow that to happen. And that's what I think 0:33:12.960 --> 0:33:15.800 is going on, especially if you're using, you know, like 0:33:15.840 --> 0:33:18.200 a router from the cable company or something like that. 0:33:18.240 --> 0:33:21.680 Like they just may block those incoming requests, which is 0:33:21.720 --> 0:33:23.600 typical because that's much more secure. 0:33:23.840 --> 0:33:25.080 So got it. 0:33:25.600 --> 0:33:27.320 All right, We'll try to eave you and let me 0:33:27.360 --> 0:33:29.800 know what happens. Thank you, I will, all right, Bill, 0:33:29.880 --> 0:33:34.200 thanks a lot. All right, big changes to Amazon Prime. 0:33:34.480 --> 0:33:37.440 So Amazon Prime. I just paid my one hundred and 0:33:37.520 --> 0:33:39.320 I think it was one hundred and fifty five dollars 0:33:39.320 --> 0:33:42.000 for the year, and I've I've been a Prime member 0:33:42.040 --> 0:33:45.280 since day one, and I've loved it. When I first 0:33:45.320 --> 0:33:47.640 I will never forget signing up for Prime. I told 0:33:47.680 --> 0:33:50.640 my my wife, my then girlfriend, I said, can you 0:33:50.720 --> 0:33:53.520 believe that Amazon? I think it was like it was 0:33:53.520 --> 0:33:55.680 either fifty nine or eighty nine bucks a year, sixty 0:33:55.760 --> 0:33:57.480 nine something like that. I was like, can you believe 0:33:57.520 --> 0:34:00.760 they're going to send us stuff second day deliver for 0:34:01.040 --> 0:34:03.520 seventy bucks a year or whatever the initial price was. 0:34:03.560 --> 0:34:06.760 She's like, no way, because back then shipping was so expensive. 0:34:06.760 --> 0:34:09.640 I mean, you wanted second day shipping on anything, you know, 0:34:09.680 --> 0:34:12.080 you're talking fifteen thirty dollars an item. It was just 0:34:12.160 --> 0:34:14.839 not something that was inexpensive and I said, no, they're 0:34:14.840 --> 0:34:16.600 going to send us stuff for a whole year. This way, 0:34:16.640 --> 0:34:18.319 we're going to get it the second day after we 0:34:18.440 --> 0:34:21.960 order it. And so I've been a subscriber ever since. 0:34:22.040 --> 0:34:26.560 But quite honestly, Amazon has been pairing down some of 0:34:26.600 --> 0:34:30.920 their benefits for people. And I got this email. Starting 0:34:30.960 --> 0:34:34.520 February twenty eighth, twenty twenty three, Amazon Fresh delivery orders 0:34:34.880 --> 0:34:37.680 this is from a grocery store that they own under 0:34:37.680 --> 0:34:40.560 one hundred and fifty dollars will incur a service fee. 0:34:41.040 --> 0:34:43.799 What so, it used to be thirty five bucks for 0:34:43.840 --> 0:34:46.400 free delivery and then you tip them, so you know, 0:34:46.440 --> 0:34:48.080 it was still expensive to do this. It was still 0:34:48.120 --> 0:34:50.600 a premium service, but you were paying for that prime 0:34:50.960 --> 0:34:53.719 you know membership that took care of some of this charge. 0:34:54.080 --> 0:34:56.840 Now it's delivery charges will be three dollars and ninety 0:34:56.840 --> 0:34:59.839 five cents for orders from one hundred to one hundred 0:34:59.840 --> 0:35:02.800 five fifty dollars, six dollars, ninety five cents for orders 0:35:02.800 --> 0:35:05.600 from fifty to one hundred dollars, and nine ninety five 0:35:05.680 --> 0:35:09.560 for orders under fifty dollars. And they took away this perk. 0:35:09.680 --> 0:35:13.680 I think it was last year. Whole Foods deliveries they 0:35:13.719 --> 0:35:16.560 made nine ninety five. I think it's just a flat fee, 0:35:17.200 --> 0:35:18.880 and so people were up in arms about that, and 0:35:18.920 --> 0:35:20.560 then they came out and they said, well, Amazon Fresh 0:35:20.560 --> 0:35:23.240 deliveries are still free if you spend thirty five bucks. 0:35:23.239 --> 0:35:26.280 And now a year later, Amazon Fresh deliveries are changing. 0:35:26.760 --> 0:35:29.200 And this is a product that a lot of people, 0:35:29.760 --> 0:35:32.200 you know, got used to over the pandemic, this grocery 0:35:32.200 --> 0:35:36.480 delivery situation, and now with this fee, it makes it like, 0:35:36.920 --> 0:35:39.000 I mean, unless you feel like paying extra for stuff, 0:35:39.040 --> 0:35:41.439 why would you do this? You're going to pay three 0:35:41.520 --> 0:35:44.000 ninety five, six ninety five or nine ninety five for 0:35:44.040 --> 0:35:47.000 your orders? No way, especially an order under fifty bucks. 0:35:47.600 --> 0:35:50.760 Now that seems like a lot of money. And people 0:35:50.800 --> 0:35:54.000 are complaining they don't want to do this, and I 0:35:54.040 --> 0:35:56.320 don't blame them. This is a lot of money, especially 0:35:56.360 --> 0:35:58.880 when you're paying all this money a year for these perks, 0:35:59.320 --> 0:36:01.360 and to not have that perk is to me not 0:36:01.560 --> 0:36:05.480 very good. So Amazon, you may lose some subscribers over this. 0:36:05.600 --> 0:36:06.200 I'll tell you that. 0:36:06.480 --> 0:36:09.239 All right, coming up, we got more of your calls, 0:36:09.719 --> 0:36:12.840 We've got more stories. We're gonna talk about why I 0:36:12.960 --> 0:36:15.360 love the bookstore over Amazon. 0:36:15.480 --> 0:36:17.040 Oh more, Amazon stories. 0:36:17.080 --> 0:36:19.759 Plus we're gonna talk about that DOCU signed scam you 0:36:19.800 --> 0:36:22.279 want to definitely be aware of. You're listening to rich 0:36:22.320 --> 0:36:24.200 on Tech on rich Dmuro, give me a call eight 0:36:24.239 --> 0:36:27.680 eight eight rich one oh one. Welcome back to rich 0:36:27.760 --> 0:36:30.480 on Tech. My name is rich Damuro, sitting here talking 0:36:30.520 --> 0:36:34.000 technology with you at triple eight rich. 0:36:33.960 --> 0:36:34.560 One oh one. 0:36:34.800 --> 0:36:38.239 That's eight eight eight seven four to two, four to 0:36:38.239 --> 0:36:43.680 one zero one. My website is rich on tech dot tv. 0:36:44.520 --> 0:36:46.759 There you can find all the recent stories I've done 0:36:46.800 --> 0:36:50.239 for KTLA. You can watch those there, and anything I 0:36:50.280 --> 0:36:53.719 post that's interesting, I'll usually put it right there. I 0:36:53.760 --> 0:36:55.279 was in the airport yesterday, I was flying to San 0:36:55.280 --> 0:36:59.840 Francisco for the day, and I walked into, you know, 0:37:00.080 --> 0:37:03.839 like the little bookstore kind of convenience store there and 0:37:03.920 --> 0:37:07.200 you know, to get a water, and I saw the books. 0:37:07.239 --> 0:37:09.440 And I'm always drawn to books, even though I typically 0:37:09.520 --> 0:37:12.040 use a kindle, you know, I love reading, and so 0:37:12.239 --> 0:37:15.200 I just kind of browse the books for like two minutes, 0:37:16.440 --> 0:37:18.799 and I found like five books I wanted to read 0:37:19.120 --> 0:37:22.279 in those two minutes. And so I posted to my 0:37:22.600 --> 0:37:24.840 Facebook and Instagram and I said, how is it that 0:37:24.880 --> 0:37:28.080 I can browse Amazon for hours? And still not decide 0:37:28.120 --> 0:37:30.600 on a book to buy yet. I can walk into 0:37:30.640 --> 0:37:33.120 a bookstore and find a bunch that I want to 0:37:33.160 --> 0:37:34.239 read immediately. 0:37:35.400 --> 0:37:37.120 I mean, why is that. 0:37:38.200 --> 0:37:42.759 Amazon has every book known to man and this bookstore 0:37:42.800 --> 0:37:44.880 just had a small selection. But I'm sitting there going, oh, 0:37:44.920 --> 0:37:46.359 I want to read that. Oh I want to read that. 0:37:46.920 --> 0:37:50.680 And so of course the comments came in, lots and 0:37:50.719 --> 0:37:52.920 lots of comments. And I'm not the only one that 0:37:52.960 --> 0:37:56.080 feels this way. And believe me, I love my kindle. 0:37:56.760 --> 0:37:59.600 I absolutely love reading on the kindle because it's simple, 0:37:59.640 --> 0:38:04.120 it's but there's also something about the book. And Marie said, 0:38:04.280 --> 0:38:08.120 it's multisensory. Reading is a tactical experience. There are smells 0:38:08.160 --> 0:38:13.759 associated with paper, there's texture, there's depth, there's more. Libraries 0:38:13.760 --> 0:38:16.839 are so critical. When you're looking for one book, you 0:38:16.880 --> 0:38:20.080 spy another, you grab it, you read a little bit. 0:38:20.120 --> 0:38:24.160 It inspires you, it grabs your interest. That's I think 0:38:24.320 --> 0:38:26.920 very true because I started reading some of these books, 0:38:26.920 --> 0:38:29.399 like you just flip to a page and open them 0:38:29.440 --> 0:38:34.400 and read them. Jim said, merchandising cover art sucks you 0:38:34.520 --> 0:38:37.920 right in. Patricia said, it's the nostalgia of the actual 0:38:37.960 --> 0:38:38.680 book in hand. 0:38:38.719 --> 0:38:39.200 The smell. 0:38:39.239 --> 0:38:41.200 It gets at you at the first crack of the page, 0:38:41.680 --> 0:38:45.000 makes you want more and more. Janet says, nothing beats 0:38:45.000 --> 0:38:48.840 a relaxing time than holding an actual book or magazine 0:38:48.880 --> 0:38:53.760 just to feel the pages, the smell. I put a Sadly, 0:38:53.800 --> 0:38:55.200 I put a couple of the books that I saw 0:38:55.239 --> 0:38:59.600 there in my Amazon shopping car. Is that wrong because 0:39:00.440 --> 0:39:03.600 it was like five bucks cheaper. Melanie says. It's an 0:39:04.160 --> 0:39:07.160 analogous to all of the streaming options on TV and 0:39:07.239 --> 0:39:08.800 I still can't decide what to watch. 0:39:08.920 --> 0:39:12.480 That is so true, So true. 0:39:13.280 --> 0:39:15.640 I'd sit there and I try to have all these 0:39:16.080 --> 0:39:20.280 systems in place for watching movies on the streaming services. 0:39:20.320 --> 0:39:22.960 I have an app called Real Good. There's also an 0:39:22.960 --> 0:39:26.400 app called Just Watch that I really like, and whenever 0:39:26.440 --> 0:39:28.160 someone tells me how a good movie, I will put 0:39:28.200 --> 0:39:30.359 it in this app and I'll say, Okay. The next 0:39:30.360 --> 0:39:32.200 time I sit down on a Friday night to watch 0:39:32.200 --> 0:39:34.520 a movie, I will look at the app. I will 0:39:34.520 --> 0:39:36.600 pick the top movie from that, you know, my list 0:39:36.640 --> 0:39:38.480 of things that are streaming on the services that I 0:39:38.480 --> 0:39:41.840 pay for, and I'll watch it and guess what happens exactly, 0:39:41.880 --> 0:39:44.600 not that I go. I don't know if I feel 0:39:44.600 --> 0:39:46.279 like I'm in the mood for that movie tonight, Let's 0:39:46.280 --> 0:39:49.880 watch something else, And so I sit there for twenty minutes. 0:39:49.960 --> 0:39:52.960 And again, back in the day, walk into a blockbuster. 0:39:53.040 --> 0:39:53.480 What did you do? 0:39:53.600 --> 0:39:55.920 You picked out five or six movies that you wanted 0:39:55.920 --> 0:39:57.120 to watch, And we used to come home with a 0:39:57.160 --> 0:40:00.359 handful of movies that we'd watch over the weekend. And again, 0:40:00.360 --> 0:40:02.680 maybe it's all the visual nature of this, where you 0:40:02.719 --> 0:40:04.480 can pick up the movie, look on the back, look 0:40:04.480 --> 0:40:06.400 on the front, read the synopsis. 0:40:05.920 --> 0:40:06.640 Just like the books. 0:40:08.360 --> 0:40:12.240 Let's see, Judy said. My late husband was a techi. 0:40:12.280 --> 0:40:15.000 We used to have these discussions all the time. I 0:40:15.080 --> 0:40:17.160 loved browsing through bookstores. I used to tell them it 0:40:17.160 --> 0:40:19.160 was relaxing to crawl up on a comfy chair with 0:40:19.200 --> 0:40:22.120 a good book. Not the same with an iPad or 0:40:22.160 --> 0:40:24.840 a kindle. That's just me, no, not just you. Apparently 0:40:25.719 --> 0:40:30.000 a couple hundred comments on this, so clearly people like books. 0:40:31.080 --> 0:40:34.759 But when I travel, I like the iPad or sorry, 0:40:34.920 --> 0:40:38.200 the kindle. I don't read on an iPad. I don't 0:40:38.880 --> 0:40:43.160 I like that e ink display on the kindle. That's 0:40:43.160 --> 0:40:46.960 what I really like, because it just doesn't have any reflection. 0:40:47.360 --> 0:40:51.920 It works, It's simple, and it's just it feels like 0:40:51.960 --> 0:40:53.880 the printed page, even though it's not so. Anyway, I 0:40:53.880 --> 0:40:56.040 told my wife I'm going to buy a book, a 0:40:56.080 --> 0:40:58.319 real book, and read it, and she's like, what don't 0:40:58.320 --> 0:40:59.080 you like your kindle? 0:41:00.080 --> 0:41:00.720 Who knows? 0:41:00.960 --> 0:41:03.200 All right, coming up, I've got a great guest, Tom 0:41:03.239 --> 0:41:05.719 Merritt is going to join me. Tom's a great podcaster, 0:41:05.920 --> 0:41:09.600 good friend, and he is I'm a little jealous of Tom. 0:41:10.520 --> 0:41:14.440 He has been to Super Nintendo World, which is opening 0:41:14.480 --> 0:41:17.839 at Universal Studios, Hollywood on February seventeenth. He's already been, 0:41:19.160 --> 0:41:21.080 and I'm so jealous because I've wanted to go to 0:41:21.120 --> 0:41:23.000 this since they announced it, but they will not return 0:41:23.040 --> 0:41:25.920 my emails over at Universal, so I have not been 0:41:25.920 --> 0:41:29.960 invited to any of the press things, which I don't know. Anyway, 0:41:30.000 --> 0:41:32.440 we'll talk to Tom about his thoughts on the whole 0:41:32.560 --> 0:41:38.080 new place. Let's talk to lou in the meantime. Lou 0:41:38.360 --> 0:41:44.359 Is in Phoenix. You're on with Rich all right, One 0:41:44.360 --> 0:41:48.000 of these days I'm going to figure out Louis there, Okay, 0:41:48.080 --> 0:41:48.600 let's go to. 0:41:50.320 --> 0:41:56.480 Let's go to Corey in Highlands, California. Corey, are you there? Okay? 0:41:57.680 --> 0:41:59.319 One of these days, I will figure out the most 0:41:59.320 --> 0:42:02.840 simple of items in this room, which is the phone. 0:42:03.000 --> 0:42:06.000 Well, you're only on day four, so give yourself some grace. 0:42:05.760 --> 0:42:07.360 There, it's day four. 0:42:07.680 --> 0:42:10.640 But I even put little numbers next to the buttons 0:42:10.640 --> 0:42:12.879 on the phone, Let's say one, two, three, four five. 0:42:13.000 --> 0:42:17.600 Could it not get much easier than pressing the corresponding anyway, Corey, 0:42:17.640 --> 0:42:18.239 what's going on? 0:42:19.840 --> 0:42:23.560 I'm an executive coach and I coach clients in the 0:42:23.719 --> 0:42:28.080 US and internationally, and I send them a link, and 0:42:28.160 --> 0:42:31.080 I'm the one that creates it. I've had zoom ways 0:42:31.320 --> 0:42:35.600 years before all the pandemic hit, and I've always used it, 0:42:35.680 --> 0:42:38.480 and I always see if somebody comes in, either on 0:42:38.600 --> 0:42:41.680 a phone or tries to come in on video. But 0:42:41.840 --> 0:42:43.800 I just like to check every once in a while 0:42:43.960 --> 0:42:47.520 if it's still secure. Can anybody come in that I 0:42:47.800 --> 0:42:51.560 cannot see? Or is already can anybody hack in? 0:42:52.239 --> 0:42:54.879 Well there's always a possibility of that, but is it 0:42:55.040 --> 0:42:59.360 likely no if you have the right guardrails on. So 0:43:00.640 --> 0:43:02.759 in your zoom, how are you sending these? Are you 0:43:02.800 --> 0:43:06.360 sending the same invitation to everyone? Or are you sending 0:43:06.520 --> 0:43:08.880 like your personal meeting room orre you're sending a new invitation. 0:43:08.960 --> 0:43:10.680 How are you sending these invitations to people? 0:43:10.880 --> 0:43:14.520 I create a new invitation each time with the you know, 0:43:15.080 --> 0:43:17.680 not a regular That's one of the reasons why I 0:43:17.920 --> 0:43:20.759 use THEIRS. So it's random, okay, and I just send 0:43:20.800 --> 0:43:23.160 a new one every single time to every single. 0:43:22.840 --> 0:43:23.680 Client, okay. 0:43:24.040 --> 0:43:27.080 And the settings on your invitation. Do you have the 0:43:27.120 --> 0:43:28.120 waiting room enabled? 0:43:30.160 --> 0:43:30.359 No? 0:43:30.600 --> 0:43:32.440 Oh, okay, So you want just have it where they 0:43:32.480 --> 0:43:34.839 can log in before me, if you know, they can 0:43:34.960 --> 0:43:37.719 get in before me, okay, so like if they get 0:43:37.760 --> 0:43:38.479 there a minute early. 0:43:38.719 --> 0:43:41.000 Yeah, that's something you want to change. So for sure, 0:43:41.840 --> 0:43:44.680 turn on the waiting room and that way only persons 0:43:44.719 --> 0:43:48.080 that you admit to the video can watch what you're doing, 0:43:49.080 --> 0:43:50.759 so that that would be the number one thing I 0:43:50.800 --> 0:43:54.040 would do, and I do that on mine obviously. Are 0:43:54.040 --> 0:43:55.040 you using a passcode? 0:43:56.200 --> 0:43:56.439 Yeah? 0:43:56.520 --> 0:43:58.560 Okay, so you've got the passcode, which is good, and 0:43:58.600 --> 0:44:02.319 that's that's going to be like for nine of you know, 0:44:02.400 --> 0:44:04.919 people trying to get into your if they figure out 0:44:05.040 --> 0:44:06.880 the meeting ID and they happen to be on there 0:44:06.880 --> 0:44:10.400 at the exact same time, and then they happen to 0:44:10.440 --> 0:44:12.959 figure out the passcode, all three of those things would 0:44:13.000 --> 0:44:14.960 have to happen for them to get into your meeting, 0:44:15.000 --> 0:44:18.120 and that's probably not going to happen, but there are 0:44:18.160 --> 0:44:19.960 people who spend a lot of time trying to figure 0:44:19.960 --> 0:44:22.920 out these systems, and so it could happen. But I 0:44:22.960 --> 0:44:24.680 would definitely put on the waiting room. That's one of 0:44:24.719 --> 0:44:26.959 the main things we learned during the pandemic when people 0:44:27.040 --> 0:44:28.480 do you remember the term zoom bombing? 0:44:29.239 --> 0:44:29.600 Yeah? 0:44:29.880 --> 0:44:33.600 So, and it, believe me, it happened. I actually made 0:44:33.600 --> 0:44:37.399 the mistake of tweeting a link to a public room 0:44:37.440 --> 0:44:39.600 one time just to test something out on zoom and 0:44:39.640 --> 0:44:42.719 I couldn't believe the people that came into this room 0:44:42.840 --> 0:44:44.920 and the stuff they were doing was like I had 0:44:44.960 --> 0:44:46.759 to look away from my screen because it was like 0:44:46.800 --> 0:44:48.680 I didn't know what I was seeing, but it was 0:44:48.760 --> 0:44:51.880 not good. And so, believe me, there are people that 0:44:52.040 --> 0:44:54.000 like to mess with other people out there, especially on 0:44:54.040 --> 0:44:56.759 the internet. So turn on the waiting room. And then 0:44:56.760 --> 0:44:58.200 the other thing you can do if you want to 0:44:58.200 --> 0:45:02.520 be really secure, do you record these conversations or no? 0:45:02.520 --> 0:45:02.680 No? 0:45:02.840 --> 0:45:04.240 Okay, So if. 0:45:04.120 --> 0:45:07.560 You really want to give your clients and you a 0:45:07.600 --> 0:45:11.719 good amount of you know, a feeling that this is 0:45:11.840 --> 0:45:13.880 very secure, I would turn on what's called end to 0:45:14.000 --> 0:45:14.640 end encryption. 0:45:14.800 --> 0:45:15.400 Have you heard of that? 0:45:16.080 --> 0:45:16.920 Yeah? 0:45:17.000 --> 0:45:19.160 Okay, So when you go on to Zoom, it kind 0:45:19.160 --> 0:45:21.040 of looks like things are pretty secure because you see 0:45:21.040 --> 0:45:23.480 that little lock in the left hand corner, right, Have 0:45:23.560 --> 0:45:26.360 you clicked that right? It looks like a little badge 0:45:26.360 --> 0:45:28.040 with like a shield, and it has a check mark 0:45:28.040 --> 0:45:32.040 and it's green. Right, So if you click that, it'll 0:45:32.040 --> 0:45:34.480 give you kind of like the information about that Zoom 0:45:34.520 --> 0:45:38.440 meeting and it'll say encryption enabled. Now, there are different levels. 0:45:38.480 --> 0:45:42.680 The default encryption is not the highest level because obviously 0:45:42.880 --> 0:45:45.560 the higher level encryption costs Zoom more money, so they 0:45:45.600 --> 0:45:49.520 want to just enable the basic encryption, which means encrypted 0:45:49.520 --> 0:45:52.680 in transit, which means when you're doing that stream, no 0:45:52.719 --> 0:45:54.960 one can really just tune into that stream on the 0:45:54.960 --> 0:45:57.720 web if they find that data going back and forth 0:45:57.760 --> 0:46:00.279 from your computer to the other computer. But there are 0:46:00.360 --> 0:46:04.880 ways of kind of unlocking that video stream. And so 0:46:05.080 --> 0:46:07.040 for that reason, you would want what's called end to 0:46:07.200 --> 0:46:10.760 end encryption. And that means that nobody, not even Zoom 0:46:10.960 --> 0:46:15.000 could could potentially look at this stream. And so you 0:46:15.000 --> 0:46:17.319 can enable that by going into your settings. You have 0:46:17.360 --> 0:46:19.960 to go on the web and you go into settings. 0:46:20.360 --> 0:46:22.399 So you have to log into Zoom dot Us, log 0:46:22.440 --> 0:46:26.000 into your account, go into settings and under security, scroll 0:46:26.080 --> 0:46:29.000 down and it'll say allow use of end to end encryption, 0:46:29.200 --> 0:46:31.480 and you toggle that on. It's going to ask you 0:46:31.520 --> 0:46:33.719 to confirm your phone number and then you can turn 0:46:33.719 --> 0:46:36.200 on that feature and you can use end to end 0:46:36.280 --> 0:46:38.120 encryption on your calls, and that's going to be the 0:46:38.120 --> 0:46:39.800 most secure. You may not need that, but I'm just 0:46:39.840 --> 0:46:40.279 giving you that. 0:46:40.280 --> 0:46:43.319 As an option, okay, And I might actually have an 0:46:43.320 --> 0:46:45.600 account at that level. I'll just go in right now 0:46:45.640 --> 0:46:47.879 and check to see if I have in there. 0:46:48.320 --> 0:46:49.640 Yeah, it's not on by default. 0:46:49.760 --> 0:46:51.640 I mean obviously they want to keep it off for 0:46:51.840 --> 0:46:54.280 you know, the majority of people. So it saves Zoom 0:46:54.320 --> 0:46:56.840 money because especially with a free product, are you paying 0:46:56.840 --> 0:46:57.480 for Zoom or. 0:46:57.440 --> 0:46:58.520 Is this a free version? 0:46:58.600 --> 0:46:59.680 Oh no, I'm paying? 0:47:00.080 --> 0:47:00.399 Are paying? 0:47:00.440 --> 0:47:03.240 Okay, so they may they may enable it for paid 0:47:03.239 --> 0:47:06.120 customers by default, but I'm not sure. So go in 0:47:06.160 --> 0:47:09.480 there and again it's you know, the website settings and 0:47:09.520 --> 0:47:12.399 then allow use of end to end encryption, and that's 0:47:12.480 --> 0:47:14.839 really going to be between that and the waiting room. 0:47:14.880 --> 0:47:16.960 I think your calls are going to be pretty secure. 0:47:17.080 --> 0:47:18.920 I mean We've run like the whole world on Zoom 0:47:18.960 --> 0:47:21.800 for two years, so I think it's it's pretty darn. 0:47:21.600 --> 0:47:22.799 Good, right. 0:47:22.880 --> 0:47:24.719 And just I don't know if you heard yet that 0:47:24.880 --> 0:47:27.360 Zoom did. I just got the email a day or 0:47:27.400 --> 0:47:30.719 two ago that says they are bumping up the accounts 0:47:30.719 --> 0:47:33.080 by a dollar, so I wondered when that was going 0:47:33.120 --> 0:47:35.480 to happen. They have, you know, the whole world listening, 0:47:35.560 --> 0:47:36.359 so they might as well. 0:47:36.640 --> 0:47:39.600 Oh yeah, I mean I think that. So what it 0:47:39.680 --> 0:47:41.840 used to be? What fourteen ninety five a month or something? 0:47:43.719 --> 0:47:45.200 Yeah, that's one of the levels. 0:47:45.239 --> 0:47:47.120 Yeah, so now and how much are you paying for this? 0:47:47.960 --> 0:47:50.160 I think a little bit more, but I haven't checked 0:47:50.160 --> 0:47:51.719 in a while. I did do the fourteen ninety nine 0:47:51.719 --> 0:47:54.480 and I think I bumped it up to the next level. Yeah, 0:47:54.520 --> 0:47:59.320 and mine does say that encryption is enabled. 0:47:59.040 --> 0:48:02.440 But well that's encryption but not necessarily end to end. 0:48:02.560 --> 0:48:05.080 So definitely check that setting. But here's the thing I 0:48:05.080 --> 0:48:07.960 would I would consider if you're paying a monthly, I 0:48:07.960 --> 0:48:11.000 would consider looking at the yearly because you can save 0:48:11.360 --> 0:48:13.839 about seventeen percent if you're going to use it, and 0:48:13.880 --> 0:48:16.040 you're using this for your business and you know you're 0:48:16.040 --> 0:48:17.960 going to use it for the next year. I always 0:48:18.040 --> 0:48:20.440 recommend paying the year in advance for something like this, 0:48:20.520 --> 0:48:23.200 because why not, You're you're just you know, you're spending 0:48:23.280 --> 0:48:25.640 more each month just to have that flexibility of canceling 0:48:25.640 --> 0:48:28.120 when you're probably not going to if, especially if you're 0:48:28.160 --> 0:48:29.040 running your business on it. 0:48:29.560 --> 0:48:31.440 Right, Okay, thanks for the reminder. 0:48:31.600 --> 0:48:32.040 That's good. 0:48:32.239 --> 0:48:34.200 All right, Corey, Thanks so much for the call, and 0:48:35.040 --> 0:48:38.080 thanks for listening. I appreciate that. Coming up, we're going 0:48:38.160 --> 0:48:42.960 to talk about smartphones. Smartphones had their worst year last 0:48:43.000 --> 0:48:45.360 year in a very long time. Plus I'm going to 0:48:45.440 --> 0:48:47.120 tell you just kind of the stuff I like out 0:48:47.160 --> 0:48:50.080 of this Samsung, Apple, who's on top? How many they sold? 0:48:50.120 --> 0:48:50.960 All that good stuff? 0:48:52.000 --> 0:48:52.760 Plus your calls. 0:48:52.840 --> 0:48:55.399 Triple eight rich one oh one eight eight eight seven 0:48:55.520 --> 0:48:57.800 four to two, four to one zero one. You're listening 0:48:57.880 --> 0:49:01.799 to Rich on tech. Welcome back to Rich on Tech. 0:49:01.840 --> 0:49:05.400 My name is Rich Demiro sitting here talking technology with you. 0:49:05.760 --> 0:49:08.680 The phone number is triple eight rich one O one 0:49:08.880 --> 0:49:13.759 eight eight eight rich one oh one. Mary Anne is 0:49:13.800 --> 0:49:16.000 in Laguna, Nigel, Mary Anne. 0:49:15.760 --> 0:49:16.560 You're on with Rich. 0:49:17.800 --> 0:49:18.239 Hi. Rich. 0:49:18.280 --> 0:49:18.759 How are you doing. 0:49:18.920 --> 0:49:20.799 I am doing fantastic. How are you? 0:49:21.480 --> 0:49:22.000 I'm good? 0:49:22.040 --> 0:49:24.399 I'm good. I'm a little frustrated with Apple. I don't 0:49:24.440 --> 0:49:26.960 know if you have any good advice for me, other 0:49:27.000 --> 0:49:31.960 than what I would call a potential paper weight. I 0:49:32.000 --> 0:49:36.279 have an old Apple air Pad, the original one. It's 0:49:36.280 --> 0:49:39.320 a tablet, okay, I think I got it in twenty thirteen, 0:49:39.880 --> 0:49:42.759 and it keeps asking I use it for work. But 0:49:42.880 --> 0:49:45.640 now in the last couple of weeks, I can't get 0:49:45.760 --> 0:49:48.680 Google Google Chat to work. It wants me to keep 0:49:48.760 --> 0:49:52.520 upgrading all my apps, and it says it's not supporting 0:49:53.640 --> 0:49:57.800 the new upgrades. So am I kind of out of 0:49:57.880 --> 0:50:00.359 luck with this? Or is there a reset up can do? 0:50:00.600 --> 0:50:01.359 Or what do you think? 0:50:01.600 --> 0:50:05.080 So your your iPad is it? It turns on, it's functioning, 0:50:05.120 --> 0:50:06.919 and everything it does work. 0:50:06.960 --> 0:50:11.120 I can play iTunes, I can do some surfing with 0:50:11.160 --> 0:50:13.920 the web. Some websites aren't loading though the way they 0:50:14.000 --> 0:50:14.239 used to. 0:50:14.520 --> 0:50:16.160 Do you have the iPad with you right now? 0:50:16.760 --> 0:50:17.080 I do? 0:50:17.320 --> 0:50:19.520 Can you go into settings? I want to see what 0:50:19.760 --> 0:50:21.759 the exact model this is. So if you go into 0:50:21.800 --> 0:50:25.680 settings and then general and then about can you do 0:50:25.760 --> 0:50:26.160 that for me? 0:50:26.400 --> 0:50:29.800 Yeah? So I've got it's a software version that's running 0:50:29.880 --> 0:50:31.439 is twelve point four point two. 0:50:31.760 --> 0:50:32.120 Okay. 0:50:32.760 --> 0:50:34.520 Model name is iPad. 0:50:34.080 --> 0:50:36.279 Air, so it's just the iPad air. So it's the 0:50:36.320 --> 0:50:41.239 original iPad air. Okay, yeah, okay, interesting, Okay, So iPad 0:50:41.480 --> 0:50:47.560 is on iPad os is on sixteen, so you're running, 0:50:47.840 --> 0:50:51.960 you know, four generations before and sixteen is only going 0:50:52.000 --> 0:50:55.279 to run on iPad air third generation and later. So 0:50:56.040 --> 0:50:58.520 if you go to the website Apple dot com and you, 0:50:58.520 --> 0:51:01.720 you know, go to the iPadOS, you've got mac os, 0:51:01.760 --> 0:51:04.279 You've got iPadOS, and you've got iOS and then you've 0:51:04.280 --> 0:51:07.440 got tvOS. So each one of these has a certain 0:51:07.440 --> 0:51:11.320 amount of gadgets that they run on. And I understand 0:51:11.320 --> 0:51:13.400 the frustration, believe me, because you've got this device. It 0:51:13.440 --> 0:51:16.120 still works fine, but it's not getting the latest software update. 0:51:16.600 --> 0:51:18.719 But the reality is Apple is actually one of the 0:51:18.719 --> 0:51:22.440 better companies that really does a pretty good job of 0:51:22.520 --> 0:51:27.640 letting software run on pretty old devices. In fact, if 0:51:27.640 --> 0:51:29.839 you look at iOS sixteen, sorry, let me just see 0:51:29.840 --> 0:51:34.200 what this one runs on, it runs on phones. Because 0:51:34.200 --> 0:51:36.200 people every year, whenever they come out the new software, 0:51:36.239 --> 0:51:37.239 people go they get up. 0:51:37.200 --> 0:51:38.799 In arms because they're like, well, now it doesn't run 0:51:38.800 --> 0:51:39.520 on my phone. 0:51:39.800 --> 0:51:42.640 But if you look at iOS sixteen, which is like amazing, 0:51:42.719 --> 0:51:46.200 cutting edge, brand new software. It runs all the way 0:51:46.200 --> 0:51:49.880 back on the iPhone eight iPhone eight, and so let's 0:51:49.880 --> 0:51:52.800 just cross reference when that came out iPhone eight launch. 0:51:53.680 --> 0:51:58.400 You're talking twenty seventeen, so you're talking three six years 0:51:58.480 --> 0:51:58.919 so far. 0:51:59.120 --> 0:51:59.759 That's pretty good. 0:52:01.239 --> 0:52:04.359 You know, companies like Samsung and Google, they promise, like 0:52:04.680 --> 0:52:06.920 a lot of them have been promising like three years, 0:52:06.920 --> 0:52:11.200 maybe maybe four. So this is pretty good six anyway. 0:52:11.520 --> 0:52:14.279 All that's to say that I understand the frustration, but 0:52:15.080 --> 0:52:17.799 have you done the software update and it and it 0:52:17.960 --> 0:52:19.839 just says you can't do anymore When you. 0:52:19.760 --> 0:52:22.040 Go to it just says, sorry, I can't do it. 0:52:22.560 --> 0:52:24.640 So when you go back one segment, you know we 0:52:24.760 --> 0:52:27.760 said about so if you go to software update under general, 0:52:27.920 --> 0:52:29.799 what what does it say under that? Does it say 0:52:29.840 --> 0:52:31.120 up to date or what does it say? 0:52:31.520 --> 0:52:34.360 It says checking for update. And so it's kind of thinking, 0:52:34.440 --> 0:52:37.440 right now, I'll tell you when Wow. 0:52:37.480 --> 0:52:40.239 It turns out turns out I have a software update 0:52:40.280 --> 0:52:44.359 on my phone Marion Oh date iOS sixteen point three. 0:52:44.400 --> 0:52:46.560 But it takes so long to install these updates that 0:52:46.600 --> 0:52:47.640 I just wait a while. 0:52:47.719 --> 0:52:47.879 Now. 0:52:47.920 --> 0:52:49.400 I used I used to be one of the people 0:52:49.400 --> 0:52:51.439 that was like doing it the second it came out, 0:52:51.480 --> 0:52:53.240 and then my phone it got like a bad update 0:52:53.280 --> 0:52:55.480 one time, and my phone didn't work for twenty four 0:52:55.480 --> 0:52:57.840 hours until Apple decided to come out with a fix. 0:52:58.360 --> 0:52:59.960 And so now I wait a little bit. I wit 0:53:00.160 --> 0:53:01.719 like a couple of days. This has been out for 0:53:01.760 --> 0:53:06.200 like a week, I feel like, but so long story short, 0:53:06.280 --> 0:53:09.160 The problem is the security of these apps. Some apps 0:53:09.200 --> 0:53:12.640 just won't run on the older software because security reasons, 0:53:12.800 --> 0:53:15.520 or they need a certain aspect of that software to 0:53:15.600 --> 0:53:18.120 be able to run properly, and they just don't have 0:53:18.160 --> 0:53:20.440 it on the older software. You know, you're creating apps 0:53:20.440 --> 0:53:23.080 for today, you couldn't really think about what the old 0:53:23.120 --> 0:53:24.719 software has that you may need. 0:53:24.840 --> 0:53:25.640 Does that make sense? 0:53:26.400 --> 0:53:28.680 Yeah, it sure does. So I guess I'm stuck with 0:53:29.760 --> 0:53:33.120 either using the limited functionality that it still offers me. 0:53:33.480 --> 0:53:36.000 Or is there any trade in value on this? 0:53:36.080 --> 0:53:36.879 Do you think rich? 0:53:37.640 --> 0:53:39.600 I know I've had it like ten years. I think 0:53:39.600 --> 0:53:40.840 I got it in twenty thirteen. 0:53:41.239 --> 0:53:42.000 I don't know. 0:53:42.160 --> 0:53:44.200 Apple will tell you if you go on their website, 0:53:44.239 --> 0:53:48.880 if you put a new iPad in your car and 0:53:48.920 --> 0:53:51.399 then look for the trade in value, it will tell you. 0:53:51.800 --> 0:53:57.920 But I and iPad Air original generation of I'm going 0:53:57.920 --> 0:54:00.680 to a website called gizmogo dot com which will buy 0:54:00.760 --> 0:54:02.960 anything from you. They'll give you sixty six bucks for it. 0:54:03.160 --> 0:54:05.239 So I would I would maybe do that and put 0:54:05.239 --> 0:54:06.160 that towards a new one. 0:54:06.760 --> 0:54:09.680 Yeah. Yeah, because I really like the functionality of a tablet. 0:54:09.760 --> 0:54:12.319 I have a PC a laptop, but it's a lot, 0:54:12.640 --> 0:54:15.399 it's cumbersome. I have the tablets my go to. So 0:54:15.680 --> 0:54:18.520 I hear you, well, okay, so gizmo dot. 0:54:18.280 --> 0:54:20.600 Com is that the gizmogo dot com? All right, I 0:54:20.600 --> 0:54:22.840 got a head out, but uh or got to go 0:54:22.840 --> 0:54:25.000 to a break. Thanks for calling. We'll be back with 0:54:25.160 --> 0:54:28.719 more after this, including a new scam that involves doc 0:54:28.800 --> 0:54:32.920 you sign emails. You're listening to rich on Tech. Welcome 0:54:32.960 --> 0:54:36.000 back to rich on Tech. Rich Demiro hanging out with 0:54:36.040 --> 0:54:40.480 you talking technology. You can find me on all social 0:54:40.520 --> 0:54:44.239 media at rich on Tech. Got some cool things on 0:54:44.280 --> 0:54:48.359 my Instagram today. I've got my drive in that way 0:54:48.400 --> 0:54:51.319 mo I was talking about earlier, that autonomous taxi ride 0:54:51.320 --> 0:54:53.640 in San Francisco. I did a quick little reels about that. 0:54:54.120 --> 0:54:59.120 And if you're into lasers, my kid he made me 0:54:59.280 --> 0:55:01.560 purchase a lazer for him, and he was convinced it 0:55:01.560 --> 0:55:03.239 would be able to pop a balloon. I did not 0:55:03.360 --> 0:55:07.160 believe it, and sure enough we bought some balloons. He 0:55:07.200 --> 0:55:10.400 aimed the laser at the balloon and get popped. You 0:55:10.400 --> 0:55:12.600 can hear me go wow. I can't believe it because 0:55:12.640 --> 0:55:14.279 I recorded it the first time I saw it. So 0:55:14.280 --> 0:55:16.600 if you want to see any of those reels Instagram 0:55:16.640 --> 0:55:21.799 dot Com slash rich on tech. Lou is in Phoenix, Arizona. 0:55:22.239 --> 0:55:23.799 Lou you're on rich Yeah. 0:55:23.840 --> 0:55:24.440 Can you hear me? 0:55:24.520 --> 0:55:27.000 Okay, I hear you just fine? How are you hey? 0:55:27.600 --> 0:55:29.840 You can help me decorry if I should use a 0:55:29.960 --> 0:55:33.400 vice or a hammer on my cell phone. And my 0:55:33.640 --> 0:55:36.720 bluetooth head said, I use with the cell phone. 0:55:36.800 --> 0:55:39.120 Uh oh, that doesn't sound those don't sound like good options. 0:55:39.160 --> 0:55:41.680 I assume you're not happy with these Bluetooth. 0:55:41.719 --> 0:55:43.200 Well, I was going to do one or the other, 0:55:43.280 --> 0:55:44.240 and I thought, hey. 0:55:44.080 --> 0:55:47.560 Call rich first, So what's what's happening with it? 0:55:48.600 --> 0:55:52.000 Well, when regardless how I die, if I use the 0:55:52.120 --> 0:55:55.600 phone to dial, or if I use voice to dial 0:55:55.680 --> 0:55:58.319 with it, or if I press the button on the 0:55:58.320 --> 0:56:03.600 blue tooth and dial, it dials the numbers, okay, usually 0:56:03.719 --> 0:56:08.080 I can hear the telephone ringing of the other party 0:56:09.200 --> 0:56:13.440 and when they answer. Sometimes they can hear me, sometimes 0:56:13.480 --> 0:56:18.520 they can't. Usually I can hear them saying hello, Hello, Hello, 0:56:19.840 --> 0:56:23.040 but they can't hear me. You ought to try booking 0:56:23.120 --> 0:56:26.000 comedy shows without being able to talk to people. 0:56:26.200 --> 0:56:29.880 Oh that's yeah, Well, comedy business is a tough business 0:56:29.880 --> 0:56:30.720 to being in general. 0:56:30.800 --> 0:56:31.560 So imagine with. 0:56:31.520 --> 0:56:35.360 The bluetooth issues. Yeah, what type of devices are we 0:56:35.400 --> 0:56:36.200 talking about here? 0:56:36.840 --> 0:56:42.759 Okay, we're talking about a Jabra Stealth or the Top 0:56:42.880 --> 0:56:47.000 forty five. They're similar, and the problems with both of them, 0:56:47.320 --> 0:56:53.120 and the phone is a pixel for a Okay, I 0:56:53.280 --> 0:56:56.200 figure there must be some type of a menu somewhere 0:56:56.400 --> 0:56:59.760 that makes attention. 0:57:00.880 --> 0:57:03.640 Well, so now is it? Is it all the time? 0:57:03.719 --> 0:57:05.600 And so you're you're saying you're having trouble with two 0:57:05.600 --> 0:57:06.960 different bluetooth headsets. 0:57:08.400 --> 0:57:14.440 Yeah, they're both made by job Bro Okay. And the 0:57:14.560 --> 0:57:19.920 thing is sometimes they can hear me, sometimes they can't, right, 0:57:20.040 --> 0:57:23.000 And of course I can't tell if they can or can't. 0:57:23.040 --> 0:57:26.880 So what I do many times is just hit the 0:57:26.920 --> 0:57:30.800 speaker button and go to speaker right, and then they 0:57:30.800 --> 0:57:34.240 can hear me. But then I can't take notes and 0:57:34.280 --> 0:57:36.760 do other stuff while you know, I'm on the phone. 0:57:36.920 --> 0:57:39.240 Okay, Now this job or stealth. Is this a newer 0:57:39.280 --> 0:57:40.640 model or is this an older model? 0:57:42.280 --> 0:57:45.320 Well, the forty five is a newer model, the stealth 0:57:45.600 --> 0:57:46.919 is I think an older model. 0:57:46.960 --> 0:57:49.800 Okay, so the job a stealth. So first, okay, So 0:57:49.880 --> 0:57:51.880 here's what I would do to try to troubleshoot this 0:57:52.040 --> 0:57:54.600 number one. So first off, I would make sure all 0:57:54.760 --> 0:57:58.440 the software is up to date. So the Pixel software. 0:57:59.480 --> 0:58:01.600 I'm not sure if the Pixel four A is still 0:58:01.600 --> 0:58:04.320 getting software updates at this point. It's it's been out 0:58:04.360 --> 0:58:06.520 for a little bit. So make sure that you're up 0:58:06.560 --> 0:58:07.840 to the latest software on that. 0:58:08.680 --> 0:58:09.440 I think it is. 0:58:09.480 --> 0:58:11.560 Okay, and you've done that, You've done all the software 0:58:11.600 --> 0:58:12.240 updates there. 0:58:14.480 --> 0:58:17.760 Yeah, I don't know if I'm not sure how you 0:58:17.800 --> 0:58:20.680 can update the software on your bluetoothes. 0:58:20.800 --> 0:58:22.880 Well, okay, so that's another thing. So I'm looking at 0:58:22.880 --> 0:58:25.720 this stealth online and there was a there was a 0:58:25.720 --> 0:58:30.200 Bluetooth update back in twenty eighteen. So you're talking the 0:58:30.280 --> 0:58:34.800 stealth device is at least, you know, a couple of 0:58:34.840 --> 0:58:35.240 years old. 0:58:35.280 --> 0:58:36.880 You're talking five years old. 0:58:37.080 --> 0:58:40.080 So yeah, and there says there solved an issue where 0:58:40.080 --> 0:58:43.720 the headset in some cases would not connect when tapping 0:58:43.760 --> 0:58:46.040 the voice button, so that you know, that could be 0:58:46.280 --> 0:58:49.080 part of the problem. So the way to download this 0:58:49.480 --> 0:58:54.200 is to download the Jabra Assist app, and that's on 0:58:54.280 --> 0:58:58.080 Google Play, So download Have you searched for that Jabra Assist. 0:59:00.200 --> 0:59:02.040 Okay, so that's that's probably not. 0:59:02.480 --> 0:59:04.360 Load notches of stuff on my phone. 0:59:04.480 --> 0:59:06.480 Okay, Well, that's probably the first place to go then, 0:59:06.520 --> 0:59:09.120 so I would just go to the Jabra Assist app. 0:59:09.440 --> 0:59:11.480 And it's weird because, you know, even you, when I'm 0:59:11.480 --> 0:59:14.440 hearing this issue, I think in the back of my 0:59:14.480 --> 0:59:17.360 head that every gadget has some sort of like firmware. 0:59:17.000 --> 0:59:18.440 Update or software update. 0:59:18.840 --> 0:59:21.560 But it's kind of funny to think that a Bluetooth 0:59:21.560 --> 0:59:24.520 headset would have that. But this does, and so they 0:59:24.560 --> 0:59:27.000 may have fixed this problem. And you know, sometimes these 0:59:27.040 --> 0:59:29.360 little these little bugs do happen. What's the other one, 0:59:29.400 --> 0:59:30.600 the Jabra forty. 0:59:30.280 --> 0:59:33.080 Five, you said, yep, Talk forty five. 0:59:33.240 --> 0:59:35.320 Jabra Talk forty five, and so. 0:59:35.440 --> 0:59:37.560 I think it's a new year. I think it's. 0:59:37.960 --> 0:59:40.320 Recent, so that's a more recent So it looks it's 0:59:40.400 --> 0:59:43.240 very similar looking to the Stealth one and this one, 0:59:43.680 --> 0:59:45.480 let's see if they have a firmware update there. 0:59:45.560 --> 0:59:45.760 Yep. 0:59:45.880 --> 0:59:50.160 November fifteenth, twenty twenty one performance and stability improvements. 0:59:50.200 --> 0:59:50.960 So what I would do? 0:59:51.280 --> 0:59:52.480 That was my birthday? 0:59:52.720 --> 0:59:55.320 Oh happy birthday. Very nice. 0:59:56.480 --> 0:59:59.640 So you got a birthday gift of Maybe this Bluetooth 0:59:59.840 --> 1:00:01.760 is going to work properly once you do this. So 1:00:01.800 --> 1:00:05.200 download the job or Assist app, connect these two to 1:00:05.240 --> 1:00:07.600 your phone, do the software update. I'm sure the app 1:00:07.600 --> 1:00:09.920 will lead you through that. And then once you do that, 1:00:10.080 --> 1:00:14.040 restart everything. Restart your phone and turn off this turn 1:00:14.080 --> 1:00:17.360 it back on. You might even try disconnecting this device 1:00:17.440 --> 1:00:20.320 from your phone once you do the software update, like 1:00:20.720 --> 1:00:23.960 disconnect it completely, like depair it, and then repair it 1:00:24.000 --> 1:00:27.120 to your phone, and that may force the connection. But 1:00:27.600 --> 1:00:29.480 I think if you follow those steps, I bet you 1:00:29.520 --> 1:00:30.960 these things will work a whole lot better. 1:00:32.080 --> 1:00:35.480 I hope. So he can I tell you about my comedy? 1:00:36.160 --> 1:00:40.280 Uh? Sure, very quickly, Yes, if you have a fast act. 1:00:41.160 --> 1:00:44.640 Yeah. My website is arizonalud dot com and you might 1:00:44.760 --> 1:00:47.960 laugh if you go there. Or you can google America's 1:00:48.000 --> 1:00:51.680 Favorite old Man. I'll be number one. Or you can 1:00:51.760 --> 1:00:55.840 ask Alexa, Who's America's favorite old man. They'll say, here's 1:00:56.200 --> 1:00:57.400 loo I love it. 1:00:57.680 --> 1:00:59.880 I love it? All right. Well I'm in Phoenix. I 1:01:00.240 --> 1:01:01.880 have to come see you one of these days. Okay. 1:01:02.680 --> 1:01:05.240 Hey, I'm going to be in the LA area in 1:01:06.280 --> 1:01:07.800 first part of March. 1:01:07.960 --> 1:01:11.520 Is it a clean act or what friendly? 1:01:11.720 --> 1:01:14.240 I don't use I don't use foul language, but I 1:01:14.280 --> 1:01:18.080 do delve into adult concepts. I do mostly pre benefit 1:01:18.160 --> 1:01:19.720 shows for veterans. 1:01:19.280 --> 1:01:22.400 And very cool. Well, thank you for that. 1:01:22.400 --> 1:01:24.040 That's a schedule on my website. 1:01:24.320 --> 1:01:28.640 Yeah, that's awesome Arizona, Lou. No, it's fine. 1:01:28.880 --> 1:01:30.880 Hey, it sounds like you're doing great stuff. 1:01:30.920 --> 1:01:31.560 So I love it. 1:01:31.640 --> 1:01:34.840 And once you get those bluetooth therapieces working, maybe you'll 1:01:34.880 --> 1:01:36.000 have double the bookings. 1:01:36.920 --> 1:01:40.600 Hey, I hope. So right now I'm working on Florida. 1:01:41.480 --> 1:01:43.640 Thanks a lot, Lou, appreciate it. Have a great day. 1:01:43.920 --> 1:01:46.560 All right, let's talk about Uh, let's go from that 1:01:46.760 --> 1:01:52.160 to this scam. So I'm always trying to keep you 1:01:52.880 --> 1:01:55.440 up to date on all these scam artists because they 1:01:55.480 --> 1:01:58.600 are really trying to you know, what did I get 1:01:58.640 --> 1:02:00.600 the other day? I got one that was really good 1:02:00.640 --> 1:02:03.800 and I was like, wow, this is it's just wild. 1:02:04.040 --> 1:02:05.080 So this is a. 1:02:05.000 --> 1:02:09.800 Phishing scam that involves docu sign email. So if you've 1:02:09.800 --> 1:02:12.480 ever bought a house, or a car or signed a contract. 1:02:12.920 --> 1:02:15.160 You know you've done docu sign. You know how it works. 1:02:15.160 --> 1:02:17.960 You get this email from DocuSign. It says, hey, click here, 1:02:18.400 --> 1:02:20.800 you choose a signature. I don't know how that's legal. 1:02:20.880 --> 1:02:23.200 You choose, you know, and it writes your signature for you, 1:02:23.240 --> 1:02:25.680 and now you've just signed your LifeWay. Well that's all 1:02:25.680 --> 1:02:29.160 good and fine if it's legitimate. But these scam artists, 1:02:29.160 --> 1:02:32.600 these hackers are sending these emails that look like they 1:02:32.640 --> 1:02:35.960 originate from docu sign, but they contain a link in 1:02:36.000 --> 1:02:40.040 an HTML attachment, and once you click to open the 1:02:40.240 --> 1:02:44.600 view completed document, guess what. It is not a good thing. 1:02:44.680 --> 1:02:47.240 They're going to try to steal your information. They're going 1:02:47.280 --> 1:02:50.960 to try to download something to your computer. Perhaps it 1:02:51.000 --> 1:02:53.840 redirects to a malicious link. And because of the way 1:02:53.840 --> 1:02:58.120 they're doing this, they're actually hiding the malware in that 1:02:58.200 --> 1:03:02.480 empty image attachment. So that means that the emails are 1:03:02.600 --> 1:03:05.120 bypassing virus scanners. 1:03:04.640 --> 1:03:06.480 So you could still get caught up in. 1:03:06.520 --> 1:03:08.880 This thing, even if you have a virus scanning software 1:03:08.920 --> 1:03:12.000 on your system. So the bottom line about this phishing 1:03:12.040 --> 1:03:15.000 attack and phishing is when someone sends you an email 1:03:15.040 --> 1:03:16.920 and they try to get your personal information by you 1:03:17.040 --> 1:03:20.000 just entering it in basically, So the bottom line is, 1:03:20.120 --> 1:03:24.960 if you are not expecting a docu sign email, you're 1:03:25.000 --> 1:03:27.080 not buying a car, you're not buying a house, you're 1:03:27.120 --> 1:03:29.640 not signing a contract for a new job, you're not 1:03:29.680 --> 1:03:31.560 a lawyer, you're not a doctor, whatever. 1:03:32.280 --> 1:03:33.400 Just don't open it. 1:03:33.840 --> 1:03:34.000 Now. 1:03:34.040 --> 1:03:37.560 If you think you're expecting it and you're wondering about it, 1:03:38.120 --> 1:03:39.880 then you know, call the person on the other end 1:03:39.880 --> 1:03:42.160 and say, hey, did you send me this? But don't 1:03:42.200 --> 1:03:44.120 just open these things up. In fact, I think I 1:03:44.200 --> 1:03:45.840 got this. That's now that I think about it, I 1:03:45.880 --> 1:03:49.080 think this is what I got. And I you know, 1:03:49.120 --> 1:03:51.920 it's funny. I've a company I work for sends us 1:03:52.000 --> 1:03:54.760 these emails that are like they try to get you 1:03:55.160 --> 1:03:58.600 to teach you a lesson about, you know, security online, 1:03:58.920 --> 1:04:01.720 and so they'll send you something, hey, just review this picture. 1:04:01.920 --> 1:04:03.320 Let us know what you think. And I'm like, I 1:04:03.360 --> 1:04:06.480 wasn't thinking. I wasn't supposed to review a picture. And 1:04:06.520 --> 1:04:08.920 then they say, gotcha when you click the link. So 1:04:09.120 --> 1:04:11.280 if you see this docu sign email and you're not 1:04:11.320 --> 1:04:14.640 expecting it, just don't click it. Coming up, I'm gonna 1:04:14.640 --> 1:04:18.280 talk about smartphone sales. We're gonna talk about the new 1:04:18.480 --> 1:04:21.880 Super Nintendo World opening up at Universal Studios. I've got 1:04:21.880 --> 1:04:25.520 a guest who's already been in advance of the opening. Plus, 1:04:25.520 --> 1:04:27.640 we're gonna take more of your calls at Triple eight 1:04:27.840 --> 1:04:30.440 Rich one oh one. That's eight eight eight seven four 1:04:30.480 --> 1:04:33.360 to two, four to one zero one. We'll be back 1:04:33.520 --> 1:04:38.080 after this. Welcome back to rich On Tech. Comrade Jamiro 1:04:38.280 --> 1:04:41.480 hanging out with you here talking technology at triple eight 1:04:41.800 --> 1:04:46.040 rich one oh one. That's eight eight eight seven four 1:04:46.080 --> 1:04:49.800 to two, four to one zero one. Dial that number, 1:04:49.840 --> 1:04:54.600 give me a call, we'll talk about technology. Amazon introduced 1:04:54.880 --> 1:04:57.680 a new service called RX pass. So earlier I was 1:04:57.680 --> 1:05:02.960 talking about how Amazon got rid of their Prime benefit 1:05:03.400 --> 1:05:09.600 with free grocery delivery, and now they're introducing another benefit. 1:05:09.920 --> 1:05:14.000 This is OURX pass, So kind of interesting. Five dollars 1:05:14.040 --> 1:05:18.880 a month for more than eighty common health condition medications. 1:05:19.560 --> 1:05:23.200 So this is a new benefit for Prime members that 1:05:23.280 --> 1:05:28.200 gives you affordable access to commonly prescribe generic medications. Now, 1:05:28.280 --> 1:05:30.920 the five dollars a month is not for one medication. 1:05:30.960 --> 1:05:33.480 The five dollars a month is for as many medications 1:05:33.520 --> 1:05:37.280 as you need, and you can get them all delivered 1:05:37.320 --> 1:05:40.480 for free. There's no hidden markups, there's no fees, at 1:05:40.560 --> 1:05:44.800 least not right now, and it's available in most US states. Now, 1:05:44.840 --> 1:05:47.920 if you have Medicare or Medicaid, you're not eligible for this, 1:05:49.040 --> 1:05:51.960 and Amazon says Prime members, who typically take two or 1:05:51.960 --> 1:05:55.360 more medications per month to manage chronic or ongoing health conditions, 1:05:55.360 --> 1:05:58.400 could save significant time and money with this. 1:05:58.400 --> 1:06:01.680 Five dollar RX pass subscription. 1:06:02.600 --> 1:06:04.360 Now, it doesn't seem like you can use your flex 1:06:04.400 --> 1:06:06.320 spending to pay for this, if you're wondering about that. 1:06:07.640 --> 1:06:12.440 But here's the thing. Not in California. This is not 1:06:12.640 --> 1:06:15.560 available in California, which is kind of a bummer because 1:06:15.560 --> 1:06:17.800 that's a big state. But I'm guessing they say they're 1:06:17.800 --> 1:06:22.240 in forty forty eight states, but are forty two states 1:06:22.320 --> 1:06:24.720 rather Sorry, that's what happens when I try to type 1:06:24.760 --> 1:06:26.880 and talk at the same time. So I was trying 1:06:26.880 --> 1:06:30.240 to look up some of the medications that they offer 1:06:30.320 --> 1:06:33.440 for this. So one low price, five dollars is for 1:06:33.520 --> 1:06:36.600 all of it. Let's see generic for a lipitur, they've 1:06:36.600 --> 1:06:43.439 got five bucks. Well, bututrin generic five bucks, now five dollars. 1:06:43.120 --> 1:06:44.200 If you needed both of those. 1:06:44.240 --> 1:06:47.600 That's a flat fee for as many of these medications 1:06:47.640 --> 1:06:52.880 as you need a month. Let's see Propisha is on there, 1:06:53.000 --> 1:06:57.520 Lexapro is on there, Zoloft. Now, these are all the 1:06:57.560 --> 1:07:00.240 generic versions of these, obviously, but those are the brand 1:07:00.320 --> 1:07:02.280 names that I know, Crestor. I mean, you see the 1:07:02.320 --> 1:07:07.400 advertisements on TV. So if you pay for prescriptions more 1:07:07.400 --> 1:07:10.000 than this, if you have one of these chronic conditions, 1:07:10.000 --> 1:07:12.320 and you're paying more, and you're an Amazon Prime member 1:07:12.360 --> 1:07:13.880 and you live in one of these states, that you 1:07:13.920 --> 1:07:17.000 can get this, then it might be worth it. So 1:07:17.080 --> 1:07:18.720 will it work in your state? Let me see, there's 1:07:18.960 --> 1:07:23.680 a way to Okay, OURX pass is not currently available 1:07:23.720 --> 1:07:32.920 to California, Louisiana, Maryland, Minnesota, New Hampshire, Pennsylvania, Texas, and Washington, 1:07:33.000 --> 1:07:34.960 so if you're in one of those states, you can't 1:07:34.960 --> 1:07:41.440 get it. Those are some pretty big states, California, Texas, Washington. Yeah, 1:07:42.040 --> 1:07:46.280 so I'm guessing in those places, with Washington is Amazon's hometown, 1:07:46.880 --> 1:07:50.880 I'm guessing in those places that there are heightened restrictions 1:07:50.920 --> 1:07:53.560 on what can be sent through the mail or some 1:07:53.600 --> 1:07:57.120 sort of restriction with pharmacies. So that's why they can't 1:07:57.160 --> 1:07:59.880 do it there. But our ex pass. 1:08:00.360 --> 1:08:00.880 There you go. 1:08:02.440 --> 1:08:05.160 This is interesting too. So I was talking about the 1:08:05.200 --> 1:08:09.400 scam scam artists trying to scam us, and they spend 1:08:09.400 --> 1:08:14.400 all day doing this. So what's really interesting and the 1:08:14.440 --> 1:08:17.559 trend I've noticed with all of these scam kind of 1:08:17.680 --> 1:08:21.120 texts and emails we get, they're all based on actual 1:08:21.400 --> 1:08:24.120 real emails that we get. So if you've ever been 1:08:24.320 --> 1:08:28.679 to the store and you go to buy something and 1:08:29.240 --> 1:08:31.200 you get a text your card has declined, and you 1:08:31.240 --> 1:08:32.799 get a text to your phone it says. 1:08:32.640 --> 1:08:34.559 Hey, was that just you at Target? 1:08:34.640 --> 1:08:36.800 Did you just try to spend you know, forty eight 1:08:36.840 --> 1:08:39.800 dollars and seventy two cents. Press one for yes, press 1:08:39.880 --> 1:08:42.920 new two for no, or text back one or two, 1:08:43.520 --> 1:08:45.040 and so you say, yeah, that was me I just 1:08:45.080 --> 1:08:47.280 got I was trying to buy something at Target. And 1:08:47.520 --> 1:08:50.519 you decline the charge and so you press you you 1:08:50.640 --> 1:08:52.920 text back one and it will say okay, try the 1:08:52.920 --> 1:08:55.400 transaction again, and you do it and it goes through. 1:08:55.520 --> 1:09:00.000 That's their fraud prevention at work. And these big companies 1:09:00.280 --> 1:09:03.640 like Chase an American Express, it seems like they're protecting you, 1:09:03.680 --> 1:09:06.760 but they're really not. They're protecting their own interest. And 1:09:06.840 --> 1:09:09.640 so they're saying, we don't really trust this transaction, we 1:09:09.680 --> 1:09:11.120 don't really want to be on the hook for this 1:09:11.200 --> 1:09:13.880 fifty eight bucks, so we'll just we'll just decline it 1:09:13.920 --> 1:09:16.599 and then make this person text us back. So it's 1:09:16.640 --> 1:09:19.920 on them, really. And it's great when it works and 1:09:19.960 --> 1:09:24.920 it's a a charge that they do don't let through 1:09:26.120 --> 1:09:27.880 and it protects you. And I've had this happen, but 1:09:27.880 --> 1:09:30.599 I've also had charges go through. I've had my card 1:09:30.640 --> 1:09:33.000 hacked and you know, the person somehow used it in 1:09:34.439 --> 1:09:35.040 where was it? 1:09:35.080 --> 1:09:36.200 One time? It was in Spain. 1:09:36.760 --> 1:09:39.160 It was actually at a what was the The place 1:09:39.280 --> 1:09:42.080 was called a I'm gonna not say the name, right 1:09:42.200 --> 1:09:42.920 Carrie four. 1:09:44.280 --> 1:09:46.120 It is like c A R R E f O 1:09:46.280 --> 1:09:46.519 U R. 1:09:47.200 --> 1:09:48.960 And so I was like, how is this person using 1:09:48.960 --> 1:09:51.840 my card in Madrid right now when I'm sitting here. 1:09:52.720 --> 1:09:54.800 And so when I went to Europe it was I 1:09:54.840 --> 1:09:57.080 think it was last year, you know, I was in 1:09:57.120 --> 1:09:58.800 Europe and I went past one of these stores. I 1:09:58.800 --> 1:10:00.640 was like, oh my god, that was the play that 1:10:00.800 --> 1:10:03.439 was the place where they used my card. And in 1:10:03.479 --> 1:10:06.680 that case, I didn't get any fraud prevention thing. You 1:10:06.680 --> 1:10:08.720 always seem to get the fraud prevention when it's you. 1:10:09.160 --> 1:10:09.280 Now. 1:10:09.320 --> 1:10:11.960 Another time I was out at a restaurant and I 1:10:12.080 --> 1:10:15.120 used my card and typically and this way I always recommend, 1:10:15.160 --> 1:10:18.400 by the way, using your tap to pay. If you 1:10:18.439 --> 1:10:22.600 can set up Apple pay or Google Pay or Samsung Pay, 1:10:22.760 --> 1:10:25.280 or use the chip in your card, that is all 1:10:25.520 --> 1:10:28.559 much more secure. In fact, try not to even use 1:10:28.600 --> 1:10:31.040 anything with your card, like use your phone when possible. 1:10:31.080 --> 1:10:32.720 If you can tap to pay, use it. It's the 1:10:32.720 --> 1:10:36.920 most secure because think about it, nobody even sees your card. 1:10:37.000 --> 1:10:39.640 They don't see your card number. What's exchanged is a 1:10:39.680 --> 1:10:43.040 one time card number, which means the retailer, even if 1:10:43.040 --> 1:10:44.800 they got hacked, if someone got a list of all 1:10:44.840 --> 1:10:47.599 the credit cards used at Target that day, yours would 1:10:47.640 --> 1:10:49.479 not be on there. What would be on there is 1:10:49.479 --> 1:10:52.679 a one time use number that nobody else could use again. 1:10:53.000 --> 1:10:55.040 And so you're protected that way. So when people say, 1:10:55.080 --> 1:10:58.280 like Rich, I use tap to pay, absolutely use it. 1:10:57.960 --> 1:11:01.200 It's really really good. So one time I was at 1:11:01.200 --> 1:11:03.280 a restaurant and you know, of course I always try 1:11:03.280 --> 1:11:05.000 to use the tap to pay, and I'm at the restaurant, 1:11:05.000 --> 1:11:07.400 I hand over my credit card and in about thirty 1:11:07.439 --> 1:11:09.559 seconds while the person walks away, with my card. I 1:11:09.600 --> 1:11:12.559 get a message from my credit card saying, hey, your 1:11:12.600 --> 1:11:14.520 card was just used in like Indiana. 1:11:14.800 --> 1:11:18.360 Said what? And I watched that movie what's it called? 1:11:18.360 --> 1:11:20.920 Emily the Criminal, I think, And it's about all about 1:11:20.920 --> 1:11:22.920 like credit card theft and all this stuff, and so 1:11:23.720 --> 1:11:25.519 I realized how they do this. I mean, it's a 1:11:25.560 --> 1:11:29.880 really sophisticated operation. So anyway, my point is, these these 1:11:29.920 --> 1:11:33.280 scammers try to emulate the stuff that we really get 1:11:33.320 --> 1:11:35.400 and they try to trick us. So I tell you 1:11:35.479 --> 1:11:37.880 all of this because Verizon right now is sending out 1:11:37.920 --> 1:11:42.479 these text messages that are offering valuable customer discounts anywhere 1:11:42.479 --> 1:11:44.840 from ten to twenty five dollars off your wireless bill 1:11:44.880 --> 1:11:47.920 per month. It arrives by text message. It says, hey, 1:11:47.920 --> 1:11:49.800 you're a great customer. Call this number. We'll give you 1:11:49.840 --> 1:11:53.640 ten to twenty five dollars off your bill. It's actually legitimate. 1:11:54.080 --> 1:11:56.280 They did it last year. I was one of the 1:11:56.280 --> 1:11:58.439 people that got the messages. I saved ten dollars a 1:11:58.439 --> 1:12:02.240 month on my bill. And so if you get this text, 1:12:02.600 --> 1:12:05.439 it's very confusing because you're sitting here going, hey, who's 1:12:05.479 --> 1:12:08.320 trying to trick me here? And it's odd that Verizon 1:12:08.640 --> 1:12:11.240 would send a text that looks like this, but this 1:12:11.280 --> 1:12:13.320 is the second time they've done it. So if you 1:12:13.360 --> 1:12:16.960 get a message that says to your customer, you're from Verizon, 1:12:16.960 --> 1:12:19.360 you're very loyal, we want to offer you this, there's 1:12:19.400 --> 1:12:22.680 a phone number in that message to call. Now, I'm 1:12:22.760 --> 1:12:25.120 telling you this message is legitimate, But what I would 1:12:25.160 --> 1:12:27.639 do is just google the phone number to make sure 1:12:28.200 --> 1:12:31.800 that's the actual Verizon phone number, because what scam artists 1:12:31.840 --> 1:12:33.479 are going to do is they're going to emulate these 1:12:33.520 --> 1:12:35.400 texts and say, hey, we're with AT and T or 1:12:35.439 --> 1:12:37.880 we're withth T Mobile. Here's ten bucks off a month, 1:12:37.880 --> 1:12:39.840 give us a call and you call that number. What 1:12:39.880 --> 1:12:41.679 are they going to do? Say, Hey, what's your phone number, 1:12:41.720 --> 1:12:42.840 what's your pin code? 1:12:42.840 --> 1:12:43.240 What's all this? 1:12:43.320 --> 1:12:44.599 And by the time you give them all that, they've 1:12:44.640 --> 1:12:48.360 just stolen your account. So just be aware of these things. 1:12:48.360 --> 1:12:52.000 But again, it's confusing because the hackers try to target 1:12:52.080 --> 1:12:55.559 us using the systems that we're familiar with. You're listening 1:12:55.600 --> 1:12:57.559 to rich on Tech. Give me a call triple eight 1:12:58.120 --> 1:13:01.120 rich one oh one. We'll talk to you coming up next. 1:13:01.680 --> 1:13:04.519 Rich Demiro here, rich on Tech. You are listening to 1:13:04.560 --> 1:13:07.240 the show where we talk about technology and take your 1:13:07.360 --> 1:13:11.559 calls at Triple eight rich one oh one. I'm the 1:13:11.560 --> 1:13:14.960 tech reporter for KTLA Channel five in Los Angeles. You 1:13:15.000 --> 1:13:17.760 may see me on TV from time to time, or 1:13:17.760 --> 1:13:21.920 maybe on Instagram, Twitter or Facebook pretty much. Let's see 1:13:21.920 --> 1:13:25.400 which one am I on the most. Probably Instagram. I 1:13:25.439 --> 1:13:28.400 think it's Instagram. Twitter is more for like just fleeting 1:13:28.439 --> 1:13:32.240 little thoughts. Facebook is more. You know, I've got to 1:13:32.560 --> 1:13:34.840 really have a reason to post a Facebook. 1:13:34.880 --> 1:13:35.479 But I love it. 1:13:35.520 --> 1:13:37.400 I mean, got a lot of you on there that 1:13:37.520 --> 1:13:41.320 you know you love commenting, which I do read the comments, 1:13:41.320 --> 1:13:44.559 believe me. If you send me a message, a DM 1:13:44.840 --> 1:13:48.760 or you comment, I read most of them. But I 1:13:48.800 --> 1:13:51.040 can't always reply to every single one of them because 1:13:51.080 --> 1:13:53.360 it would be a full time job. So I do try, 1:13:53.760 --> 1:13:55.479 and I get some of my best story ideas from 1:13:55.479 --> 1:13:57.800 you just texting and tweeting and all that good stuff. 1:13:57.800 --> 1:13:59.599 So keep them coming, and believe me, I do get 1:13:59.600 --> 1:14:00.840 a laugh from a lot of the stuff, and I 1:14:00.880 --> 1:14:04.040 will try to like some times if I do. Nowhere 1:14:04.080 --> 1:14:06.559 else I get a lot of my ideas is my kid. 1:14:07.560 --> 1:14:10.120 I've got an eight year old that I think I'm 1:14:10.120 --> 1:14:14.080 going to have a weekly segment of how he's getting 1:14:14.120 --> 1:14:17.960 around all of the restrictions I have in place. So 1:14:18.040 --> 1:14:19.960 I told you last week how I came into his 1:14:20.040 --> 1:14:22.000 room and he was watching something on YouTube. I don't 1:14:22.000 --> 1:14:24.559 even know how he got on there. But this week, 1:14:25.000 --> 1:14:27.360 since I kind of locked down YouTube a little bit more, 1:14:27.439 --> 1:14:31.320 I come into the room and he's facetiming with his friend. 1:14:31.880 --> 1:14:35.160 And guess what. He just figured out that his friend 1:14:35.200 --> 1:14:38.800 could share her screen to his iPad and they can 1:14:38.840 --> 1:14:41.120 sit there and watch YouTube videos because she's got no 1:14:41.240 --> 1:14:44.759 restrictions on her side, and so they. 1:14:44.680 --> 1:14:46.040 Just watched stuff together. 1:14:49.280 --> 1:14:53.479 I really had to laugh at his ingenuity here, because 1:14:53.640 --> 1:14:56.320 you know, as parents, it's really tricky because you can 1:14:56.360 --> 1:14:59.479 set up all these boundaries for your kids and it's 1:14:59.520 --> 1:15:02.000 kind of like you know you're gonna It's kind of 1:15:02.000 --> 1:15:04.439 like when I was a kid, your parents had rules 1:15:04.439 --> 1:15:07.120 in your house. Then when you went to your friend's house, 1:15:07.160 --> 1:15:09.479 they had a whole different set of rules, and a 1:15:09.520 --> 1:15:12.320 lot of times those rules, depending on the friends you made, 1:15:12.320 --> 1:15:14.320 were a lot better than the rules you had. Like 1:15:14.360 --> 1:15:17.559 I remember sleeping over a friend's house one time and 1:15:17.640 --> 1:15:20.160 we were going to bed and I was like, oh, 1:15:20.160 --> 1:15:21.880 I gotta go brush my teeth and he's like what, 1:15:22.200 --> 1:15:24.280 it's like, I don't brush my teeth before bad I'm like, wait, 1:15:24.360 --> 1:15:26.599 what you don't brush He's like, nah, I don't have to. 1:15:26.640 --> 1:15:28.519 I'm like in my rules in my house, it's a 1:15:28.560 --> 1:15:30.880 rule you gotta brush your teeth before you go to bed. 1:15:31.760 --> 1:15:34.400 And then there was like snacks, you know, all kinds 1:15:34.400 --> 1:15:37.520 of different rules, and so kids, you know, they appreciate 1:15:37.520 --> 1:15:40.160 the rules the other homes because they can do things 1:15:40.160 --> 1:15:43.240 that they can't normally do at their house anyway. So 1:15:43.280 --> 1:15:46.040 the same thing kind of follows for all this tech stuff. 1:15:46.439 --> 1:15:48.800 It's like you can have all these rules and restrictions 1:15:48.800 --> 1:15:51.519 on your kid's iPad or your kid's computer, but as 1:15:51.520 --> 1:15:53.559 soon as they go to someone else's house, you know, 1:15:53.600 --> 1:15:55.679 they're just gonna be on their friend's iPad that has 1:15:55.720 --> 1:15:58.120 no limits or screen time or you know, they could 1:15:58.160 --> 1:16:01.280 download any game they want. So that was the newest 1:16:01.280 --> 1:16:03.600 hack that my kid figured out. The other one he 1:16:03.640 --> 1:16:07.400 figured out because YouTube is currently banned on some of 1:16:07.400 --> 1:16:10.000 the devices or there's a time limit, is that he 1:16:10.080 --> 1:16:12.519 just goes to the Google Home which is like the 1:16:12.600 --> 1:16:16.800 little smart speaker slash display, and he'll just ask that 1:16:16.880 --> 1:16:19.400 to play a YouTube video, and so he'll just sit 1:16:19.439 --> 1:16:21.200 there and like, you know the room that has the 1:16:21.200 --> 1:16:24.240 Google and he'll just watch the video there. So I'm 1:16:24.240 --> 1:16:28.680 telling you, these kids are very They're very tricky, and 1:16:28.720 --> 1:16:31.160 it will serve him well in life later, but right 1:16:31.160 --> 1:16:34.000 now as a parent, believe me, it is you know, 1:16:34.040 --> 1:16:35.679 I get a laugh at the end of the day, 1:16:36.000 --> 1:16:40.439 but in the moment, it's really, oh my gosh, Like 1:16:40.520 --> 1:16:41.920 I'm just like, why are you in Why are you 1:16:41.920 --> 1:16:42.599 in my bedroom? 1:16:42.640 --> 1:16:42.760 Oh? 1:16:42.760 --> 1:16:44.439 Because there's a little Google home there so you can 1:16:44.479 --> 1:16:47.240 watch the video there. It's it's pretty amazing. 1:16:47.360 --> 1:16:50.719 These kids. They'll figure stuff out. Where there's a where there's. 1:16:50.560 --> 1:16:53.040 An Internet connection, there's a way, and they will figure 1:16:53.040 --> 1:16:56.040 it out. And the only reason, by the way, that 1:16:56.080 --> 1:16:58.479 he had because his iPad turns off at a certain 1:16:58.520 --> 1:17:00.400 time each night, and I was like, how is he 1:17:00.479 --> 1:17:02.920 still on this iPad even after you know the time 1:17:03.320 --> 1:17:06.599 where it's supposed to lock up. And it turns out 1:17:06.600 --> 1:17:09.599 that I left FaceTime open because I figure, well, FaceTime 1:17:09.680 --> 1:17:11.200 is kind of like the phone that I used to 1:17:11.200 --> 1:17:13.519 have in my room. You could always use it. It 1:17:13.600 --> 1:17:16.439 was like you call your friends, but now FaceTime allows 1:17:16.479 --> 1:17:18.360 you to do so much more than just call your friends. 1:17:18.360 --> 1:17:20.840 You know you're sharing memes, you're texting back and forth, 1:17:21.360 --> 1:17:23.200 you're you know you're on I message and you know 1:17:23.240 --> 1:17:26.840 you're also sharing screen now, So got to watch these kids. 1:17:26.840 --> 1:17:30.840 They're they're very tricky little beings. Mitch is in Denver. Mitch, 1:17:30.880 --> 1:17:31.679 you're on with Rich. 1:17:32.160 --> 1:17:34.000 It rhymes Hi. 1:17:34.080 --> 1:17:38.800 Rich, Just get turned on your show. Thanks, really nice, 1:17:39.000 --> 1:17:42.280 really nice. I'm first off, I got to give you 1:17:42.280 --> 1:17:47.920 the buy description of the total opposite techie. Not not 1:17:48.000 --> 1:17:53.000 along by any stretch. I'm a functioning computerization illiterate, okay, 1:17:53.320 --> 1:17:59.280 and uh, I just found and purchased a pair of 1:18:00.520 --> 1:18:03.400 they're light they're called they're more or less their light bulb, 1:18:03.479 --> 1:18:08.000 socket installed security cameras. So instead of you know, going 1:18:08.000 --> 1:18:11.280 through the whole thing of hardwire and a ring and 1:18:11.400 --> 1:18:14.240 all that and paid for a service to you know, 1:18:14.320 --> 1:18:16.920 to keep to monitor it, you just as long as 1:18:16.920 --> 1:18:19.880 you have Wi Fi and you have a socket and 1:18:20.160 --> 1:18:24.400 a clear view for the little camera. If you hook 1:18:24.479 --> 1:18:26.559 you link it up with the Wi Fi, you can 1:18:26.680 --> 1:18:28.840 monitor it. And you can even you can even put 1:18:28.840 --> 1:18:31.640 a card into you know, the record footage. 1:18:32.120 --> 1:18:34.080 Sure, but I think I tested one of these ones. 1:18:34.120 --> 1:18:36.280 It's just simple. You plug it in, you screw it 1:18:36.280 --> 1:18:38.080 into the light socket. It's got the power from the 1:18:38.160 --> 1:18:41.000 light socket. It's got a camera on it, and it records. 1:18:41.040 --> 1:18:43.920 I believe I tested one of these. Yeah, okay, exactly, 1:18:44.080 --> 1:18:45.080 So what's going on with that? 1:18:45.960 --> 1:18:51.200 Well, okay, I excuse me. I got them, and I 1:18:51.200 --> 1:18:54.360 I went to I'm an Android, So I went to 1:18:54.400 --> 1:18:59.639 the Google App Store and took the very the description 1:18:59.760 --> 1:19:03.720 of the the app for the for it and downloaded that. 1:19:04.240 --> 1:19:07.559 And then when I go to pull up the app 1:19:07.920 --> 1:19:10.439 to activate it to sync it with the Wi Fi, 1:19:11.280 --> 1:19:15.080 it just it just stalls. It doesn't progress on and 1:19:15.160 --> 1:19:19.240 let me, you know, let me linked up and and 1:19:19.320 --> 1:19:22.719 get it to work right, and I just you know, beings, 1:19:22.720 --> 1:19:25.240 I don't have any I'm telling you a screener. I 1:19:25.240 --> 1:19:27.400 don't have a problem with sports guy. So I have 1:19:27.439 --> 1:19:30.000 a problem with like taking a ESPN and loading it 1:19:30.040 --> 1:19:32.679 on my smartphone and that works for me. But I've 1:19:32.680 --> 1:19:35.320 never done a device app like that, and I'm wondering 1:19:35.320 --> 1:19:39.679 if maybe I'm approaching it wrong to where I'm not sure. 1:19:39.920 --> 1:19:42.639 Ok Okay, So a couple of things. So first off, 1:19:43.320 --> 1:19:44.960 what do you have an Android or iPhone? 1:19:45.560 --> 1:19:45.720 Uh? 1:19:45.760 --> 1:19:46.200 Android? 1:19:46.320 --> 1:19:46.760 Okay, you have. 1:19:46.760 --> 1:19:49.519 Android and so you download the app. How is there 1:19:49.560 --> 1:19:51.720 a QR code to scan for the app? Like, how 1:19:51.720 --> 1:19:52.360 do you know you have. 1:19:52.320 --> 1:19:52.920 The right app? 1:19:54.120 --> 1:19:56.760 Yeah, it has it does have a scan code or 1:19:56.760 --> 1:20:00.600 you or you know, I can put the search engine. Uh, 1:20:00.640 --> 1:20:04.040 but I usually use the app and it it'll it'll 1:20:04.080 --> 1:20:07.920 take it and it'll it'll load it up and you know, 1:20:07.960 --> 1:20:12.640 and then I'll open it. But the initial page just 1:20:13.240 --> 1:20:16.120 the link you're supposed to hit that so you can 1:20:16.160 --> 1:20:18.559 start the process to link it up. It just falls. 1:20:18.600 --> 1:20:21.320 It doesn't It doesn't actually work that you know. 1:20:22.000 --> 1:20:23.880 Do you have anyone in the home or do you 1:20:23.880 --> 1:20:25.360 have an iPad that you might be able to use, 1:20:25.439 --> 1:20:27.200 or anyone in the home with an iPhone that you 1:20:27.240 --> 1:20:29.439 can try to see if the app works there? Just 1:20:29.479 --> 1:20:32.120 to activate this camera, I could. 1:20:32.000 --> 1:20:35.559 Try my wife, my wife's phone. I haven't put that 1:20:35.600 --> 1:20:39.000 application on her, okay on her series is Android also, 1:20:39.080 --> 1:20:42.240 so I could do that. I No, I hadn't tried that. 1:20:42.640 --> 1:20:44.640 Well, I was thinking because you know, sometimes you know, 1:20:44.720 --> 1:20:47.600 Android and iOS apps can be vastly different depending on 1:20:47.600 --> 1:20:49.760 how they code them, and so it could be that 1:20:49.800 --> 1:20:52.280 the Android app has a you know, a bug in 1:20:52.320 --> 1:20:55.479 it or something that's just not playing nicely, and so 1:20:55.560 --> 1:20:57.040 I was thinking, if you can try it on an 1:20:57.080 --> 1:21:00.360 iPhone or an iOS app, you might be to see 1:21:00.360 --> 1:21:01.800 if you can at least get it to work and 1:21:01.880 --> 1:21:05.639 know that this camera works. So is there a return 1:21:05.720 --> 1:21:07.439 policy on this thing if it doesn't if you can't 1:21:07.439 --> 1:21:09.920 get it to work, I. 1:21:10.320 --> 1:21:12.720 You know, to be honest with there were only thirty bucks. 1:21:13.120 --> 1:21:14.680 So I kind of thought, okay, well I'll take a 1:21:14.880 --> 1:21:18.000 I'll take a wild stab at it. And the thing 1:21:18.120 --> 1:21:22.280 I've you know, it's funny rich because I can get it, 1:21:22.680 --> 1:21:24.920 and I don't know why it'll do a self check, 1:21:25.040 --> 1:21:27.559 so I know that the actual the actual bulb will 1:21:27.880 --> 1:21:31.760 do We'll go through the motions with its with its movements. 1:21:31.800 --> 1:21:35.760 And when I thought, okay, I've linked up, but it 1:21:35.800 --> 1:21:38.479 must do a self check and I can't even get 1:21:38.479 --> 1:21:43.519 that every time, and I've I've erased and retried loading 1:21:43.600 --> 1:21:48.240 up the app. I've even tried different uh, different companies 1:21:48.680 --> 1:21:50.519 apps for the like. 1:21:51.080 --> 1:21:51.920 Well, I don't think. 1:21:52.560 --> 1:21:54.960 I don't think the different companies apps would work. But 1:21:55.360 --> 1:21:57.479 here's the other thing. So what this app is doing 1:21:57.680 --> 1:22:00.880 is it's basically the camera is putting out its own 1:22:00.920 --> 1:22:03.760 Wi Fi network that your phone needs to pair with 1:22:03.840 --> 1:22:07.720 and connect to, and then it's provisioning the bulb to 1:22:08.080 --> 1:22:10.800 connect to your Wi Fi network eventually, So there is 1:22:11.520 --> 1:22:14.280 a little bit of time involved in that process. How 1:22:14.320 --> 1:22:16.360 long are you letting this app load up for the 1:22:16.400 --> 1:22:21.040 first time when you try to connect the bulb? Have 1:22:21.120 --> 1:22:22.639 you waited a good like two minutes? 1:22:24.000 --> 1:22:24.840 Yeah? Yeah? 1:22:24.920 --> 1:22:28.320 I at first I thought, you know, I could probably 1:22:28.320 --> 1:22:32.200 it probably link up pretty quick my router while I'm 1:22:32.240 --> 1:22:34.519 trying to do it. I've got my router, my Wi 1:22:34.520 --> 1:22:37.880 Fi router, about one and a half foot away from it. 1:22:37.960 --> 1:22:40.320 But I thought, okay, there's not a problem with distance 1:22:40.439 --> 1:22:43.400 or you know, getting a poor pickup of the Fi. 1:22:43.640 --> 1:22:46.280 One more question. When you turn on this bulb, if 1:22:46.320 --> 1:22:48.360 you go into the Wi Fi settings on your phone, 1:22:49.040 --> 1:22:51.840 does do you see the bulb Wi Fi network? Because 1:22:51.880 --> 1:22:53.920 it should emit its own Wi Fi network? Does it 1:22:53.960 --> 1:22:56.080 say like light bulb or something, whatever the brand is. 1:22:56.120 --> 1:22:57.760 Do you see that in your Wi Fi settings? Have 1:22:57.800 --> 1:22:58.479 you checked for that? 1:22:59.840 --> 1:23:04.000 I had looked, excuse me, I had looked. I don't 1:23:04.120 --> 1:23:08.599 see it in that? Is that the same the same 1:23:08.640 --> 1:23:12.759 page where it tells your your active Wi Fi network. 1:23:13.120 --> 1:23:16.439 It would be listed under like available networks. So I 1:23:16.439 --> 1:23:18.160 would Here's what I would do. I mean this and 1:23:18.240 --> 1:23:20.200 this is this is what I would do. So my 1:23:20.280 --> 1:23:23.639 advice is to see if you can download the app 1:23:23.680 --> 1:23:25.360 on your wife's phone. It could be just you know, 1:23:25.400 --> 1:23:27.719 whatever version of Android you're running or whatever, the app 1:23:27.800 --> 1:23:29.760 just doesn't agree with your phone. Believe me, I've I've 1:23:29.760 --> 1:23:31.800 set these things up and they can be very frustrating 1:23:31.840 --> 1:23:34.360 sometimes And in one case I wasn't able to get 1:23:34.360 --> 1:23:36.519 something set up at all that should have been very easy. 1:23:36.760 --> 1:23:39.360 And in other case is when I tried an iPhone 1:23:39.439 --> 1:23:42.519 versus an Android. Sometimes the iPhone works very easy to 1:23:42.560 --> 1:23:45.000 set it up, sometimes the Android. So if you can 1:23:45.080 --> 1:23:47.240 try a different device to set this up, that would 1:23:47.240 --> 1:23:49.400 be my first That would be my first line. 1:23:49.439 --> 1:23:50.080 That's what I would do. 1:23:50.720 --> 1:23:53.559 If you can't get that to work, I mean, it 1:23:53.600 --> 1:23:56.200 may just be that this is not going to play 1:23:56.280 --> 1:23:59.240 nice with your network. There could be some you know, 1:23:59.360 --> 1:24:03.479 some network settings that might be tweaked, you know, whatever 1:24:04.000 --> 1:24:07.040 band this phone is on versus the the Wi Fi 1:24:07.120 --> 1:24:09.439 band that this light is on. But the other thing 1:24:09.520 --> 1:24:11.040 is it kind of just goes to show that with 1:24:11.080 --> 1:24:12.840 a lot of these products that are not ring, that 1:24:12.920 --> 1:24:16.920 are not wise, you know, you don't know what you're getting. 1:24:16.960 --> 1:24:19.160 Sometimes they're going to work, sometimes they're going to be fine, 1:24:19.240 --> 1:24:21.600 other times they're going to be very frustrating. And so 1:24:21.720 --> 1:24:24.519 that's just what happens with some of these third party 1:24:24.560 --> 1:24:27.360 products that you know, we just don't really know where 1:24:27.400 --> 1:24:30.439 they're coming from or and the software is really the 1:24:30.439 --> 1:24:32.519 biggest thing. So when it comes to all these smart 1:24:32.520 --> 1:24:35.840 home devices, the software really differentiates. 1:24:35.320 --> 1:24:36.719 The good stuff from the bad stuff. 1:24:36.760 --> 1:24:39.240 And Mitch, hopefully you get this thing to work, but 1:24:39.320 --> 1:24:42.240 try those steps that I mentioned. I think that trying 1:24:42.240 --> 1:24:44.800 it on a different device would be best. And if 1:24:44.840 --> 1:24:47.320 you want to keep trying on your device, uninstall the 1:24:47.400 --> 1:24:49.439 app like you said you did, but then restart your 1:24:49.439 --> 1:24:51.960 phone and then restart the app. The other thing you 1:24:52.040 --> 1:24:54.600 do to flip this bulb and to try to you know, 1:24:54.720 --> 1:24:57.360 kick it into gear is to unscrew it and screw 1:24:57.360 --> 1:24:59.439 it back in a couple of times, and that usually 1:25:00.200 --> 1:25:03.320 it into getting into like the factory set up mode 1:25:03.360 --> 1:25:06.639 one more time. So and look on those support pages 1:25:06.680 --> 1:25:10.519 and see if there's anything pertaining to that app. All right, 1:25:10.560 --> 1:25:13.200 coming up, we're going to talk about why smartphones are 1:25:13.240 --> 1:25:13.840 not selling. 1:25:13.920 --> 1:25:17.280 Plus we're going to talk to Tom Merritt my guests, who 1:25:17.320 --> 1:25:20.960 has already been to the Super Nintendo World opening soon at. 1:25:20.880 --> 1:25:24.679 Universal Studios, Hollywood. You're listening to me rich on Tech. 1:25:25.320 --> 1:25:27.960 Welcome back to rich on Tech. My name is rich 1:25:28.040 --> 1:25:31.960 Jamiro hanging out and talking technology with you. Thanks for 1:25:32.080 --> 1:25:33.679 listening and being. 1:25:33.479 --> 1:25:34.120 Part of the show. 1:25:34.160 --> 1:25:37.320 By the way, triple eight rich one oh one eight 1:25:37.439 --> 1:25:40.320 eight eight seven four to two four one zero one, 1:25:40.360 --> 1:25:43.200 this show is really all about you. It's all about 1:25:43.360 --> 1:25:48.200 helping you understand technology, helping you stay. 1:25:47.960 --> 1:25:50.479 Ahead of some of this stuff, and also. 1:25:50.400 --> 1:25:52.720 Not falling for a lot of the scams out there, 1:25:53.200 --> 1:25:55.080 because there's a lot of them. I mean, you feel 1:25:55.080 --> 1:25:57.160 like sometimes people are just scared to even use a 1:25:57.160 --> 1:25:59.240 computer or their phone. They don't want to hit the 1:25:59.280 --> 1:26:02.719 wrong button or the wrong they don't want to mess 1:26:02.760 --> 1:26:05.200 something up. And I'm here to tell you that most 1:26:05.200 --> 1:26:07.920 of the time you'll be okay. There's not really a 1:26:07.920 --> 1:26:10.280 lot of things that you can totally mess up. Well 1:26:10.320 --> 1:26:13.120 I guess there is, but will help you make you 1:26:13.160 --> 1:26:16.040 feel like you can do anything you want. So that 1:26:16.120 --> 1:26:19.160 last caller, Mitch made me think of a couple of things. 1:26:19.160 --> 1:26:21.400 He was having problems with this light bulb that he 1:26:21.479 --> 1:26:24.400 bought this light bulb camera and it made me think 1:26:24.439 --> 1:26:27.160 of two things. Number One, so when I first started 1:26:27.200 --> 1:26:30.720 setting up smart home devices, they were so complicated. I mean, 1:26:30.720 --> 1:26:33.160 the process to set these things up were just it 1:26:33.160 --> 1:26:33.919 took forever. 1:26:34.240 --> 1:26:34.960 It was annoying. 1:26:35.040 --> 1:26:37.920 You had to There's just a lot of hoops to 1:26:38.040 --> 1:26:41.320 jump through. And now things have gotten very very easy. 1:26:41.400 --> 1:26:43.599 In fact, the last kind of couple of smart home 1:26:43.600 --> 1:26:45.679 things I set up, I couldn't believe how easy they were. 1:26:45.840 --> 1:26:47.719 A lot of times you just scan a QR code 1:26:48.120 --> 1:26:51.000 and it just does everything in the background. It connects 1:26:51.000 --> 1:26:52.920 it to your Wi Fi, it'll connect it to your phone, 1:26:52.960 --> 1:26:54.559 it'll get it to the app. I mean, it's really 1:26:54.600 --> 1:26:58.800 really well done. So one of the things I was 1:26:58.840 --> 1:27:01.640 thinking is I was for so many years scared to 1:27:01.840 --> 1:27:05.920 change my Wi Fi network because I didn't want to 1:27:06.240 --> 1:27:10.000 reconnect all of these smart home devices. And then someone 1:27:10.160 --> 1:27:12.320 was like, Rich, you know, you can just use the 1:27:12.360 --> 1:27:17.439 same Wi Fi you know, password and network ID and 1:27:17.560 --> 1:27:19.599 everything will just carry over. And I was like what, 1:27:20.600 --> 1:27:24.000 And so sure enough, I replaced my router one time 1:27:24.000 --> 1:27:26.479 when I was trying, you know, to upgrade it, and 1:27:26.560 --> 1:27:29.759 I just use the same information and everything just followed 1:27:29.840 --> 1:27:31.479 it over. I couldn't believe it. I was like, oh 1:27:31.560 --> 1:27:34.360 my gosh. So that's a great tip if you're ever 1:27:34.640 --> 1:27:37.280 concerned you don't want to swap out your your modem 1:27:37.360 --> 1:27:39.200 or your router or you've done it in the past 1:27:39.240 --> 1:27:40.799 and you had to choose a new Wi Fi network 1:27:40.800 --> 1:27:43.760 and reconnect all your stuff. If you know if your 1:27:43.800 --> 1:27:46.320 system is secure, like if your username and ID, you 1:27:46.360 --> 1:27:52.479 know your your Wi Fi, you know the network name 1:27:52.760 --> 1:27:55.559 and the password is still secure and you can still 1:27:55.600 --> 1:27:58.320 reuse it, go ahead and then all your stuff will 1:27:58.320 --> 1:28:01.200 carry over, which is really great. Now, remember anything that's 1:28:01.200 --> 1:28:03.080 connected to that network in the past will find the 1:28:03.120 --> 1:28:05.599 new network. So only do that if you trust all 1:28:05.600 --> 1:28:08.760 the items on your network. The other thing is this 1:28:08.880 --> 1:28:15.360 story out of Massachusetts Minichog Regional High School. They've got 1:28:15.400 --> 1:28:18.920 a smart lighting system they installed at this school that 1:28:19.600 --> 1:28:26.760 broke and now all the lights are stuck on. So 1:28:26.880 --> 1:28:31.160 this green lighting system, seven thousand lights were installed over 1:28:31.200 --> 1:28:34.240 a decade ago, and it was supposed to save money, 1:28:34.280 --> 1:28:38.400 but the software that runs it apparently failed in August 1:28:38.479 --> 1:28:41.439 twenty twenty one, and nobody's been able to turn off 1:28:41.479 --> 1:28:44.960 the lights ever since. It's been seventeen months, so teachers 1:28:44.960 --> 1:28:48.080 have been unscrewing the light bulbs. Some people have been 1:28:49.040 --> 1:28:52.040 flipping the breakers parts of the school to turn off 1:28:52.040 --> 1:28:54.559 the lights. They can't even dim the lights to show 1:28:54.560 --> 1:28:57.320 the kids a movie in the classroom or the board 1:28:57.320 --> 1:29:01.440 in front of the room. Lights are always full brightness. 1:29:01.520 --> 1:29:06.519 I mean, not very not very good situation. So what 1:29:06.680 --> 1:29:09.880 is the lesson learned here? The lesson here, and this 1:29:09.960 --> 1:29:12.479 is something that you can apply to your own home, 1:29:13.240 --> 1:29:16.240 is that you got to be smart about how you 1:29:16.280 --> 1:29:18.559 install this smart home stuff. You can't think that it's 1:29:18.600 --> 1:29:21.479 always going to work properly. And so for that reason, 1:29:21.800 --> 1:29:24.200 you probably want to have a switch somewhere and you 1:29:24.240 --> 1:29:26.760 probably want to be able to change the setup in 1:29:26.800 --> 1:29:29.640 some way. So in my house, I went through and 1:29:29.680 --> 1:29:33.040 I kind of regroup things. And so if you say 1:29:33.040 --> 1:29:36.200 a certain thing like turn off the lights in one room, 1:29:36.280 --> 1:29:39.320 it may turn off all the lights. And so you 1:29:39.439 --> 1:29:41.040 just have to think about this stuff when you set 1:29:41.120 --> 1:29:43.439 up your smart home devices in advance, like, Okay, how 1:29:43.479 --> 1:29:46.840 would I work these lights if they you know, if 1:29:46.880 --> 1:29:50.000 the switch breaks or if the software doesn't work, or 1:29:50.000 --> 1:29:51.559 I can't turn them off from my phone, or I 1:29:51.560 --> 1:29:54.040 can't turn them off from you know, my voice control. 1:29:54.439 --> 1:29:56.240 So just think about that when you set it up, 1:29:57.160 --> 1:30:00.120 and it'll just make you think of the way that 1:30:00.280 --> 1:30:02.000 you know, you might set these things up in a 1:30:02.000 --> 1:30:05.320 way that there are a couple ways to control the lights. 1:30:05.640 --> 1:30:07.559 What was the other thing that happened? One time I 1:30:07.640 --> 1:30:09.840 was controlling the lights in one room and they turn 1:30:09.880 --> 1:30:11.920 on the lights in another room where I think someone 1:30:11.920 --> 1:30:15.040 in the house was sleeping to remain unnamed, and it's like, 1:30:15.080 --> 1:30:17.439 you woke me up, Oh my gosh. And it's like, 1:30:17.439 --> 1:30:20.400 because I'm always testing something, right, Oh, another time I 1:30:20.439 --> 1:30:24.320 was testing if you say, like Alexa or Google, like 1:30:24.439 --> 1:30:27.080 happy Halloween or something, it like changes all the lights 1:30:27.120 --> 1:30:29.599 in your house. And I didn't know it changed every 1:30:29.640 --> 1:30:32.240 single light and turn on the TV and started playing 1:30:32.280 --> 1:30:36.240 scary music. And so imagine everyone in my house running 1:30:36.240 --> 1:30:39.360 out of their room saying, what what's going on? Because 1:30:39.400 --> 1:30:43.479 I said, you know, happy Halloween. So anyway, smart home 1:30:43.560 --> 1:30:45.720 stuff very fun as long as you've got it right. 1:30:46.280 --> 1:30:46.599 All right. 1:30:46.640 --> 1:30:50.080 Coming up, My next guest is Tom Merritt. He is 1:30:50.120 --> 1:30:54.280 a podcaster, Extraordinary host of daily Tech news show, and 1:30:54.439 --> 1:30:59.040 he has been to Super Nintendo World at Universal Studios, Hollywood. 1:30:59.040 --> 1:31:02.080 I'm so jealous We're going to talk to Tom next 1:31:02.200 --> 1:31:07.439 about what's good and cool about this new land. Welcome 1:31:07.479 --> 1:31:10.439 back to rich On Zech. My name is Rich DeMuro. 1:31:10.720 --> 1:31:14.639 We are hanging out and talking technology. Phone lines are 1:31:14.640 --> 1:31:18.200 open at Triple eight rich one oh one. My next 1:31:18.240 --> 1:31:23.360 guest is a well known technology journalist podcaster and he's 1:31:23.400 --> 1:31:26.080 written a couple of books. He hosts daily tech news 1:31:26.160 --> 1:31:30.599 show and his name is Tom Merritt. Tom, I'm laughing 1:31:30.680 --> 1:31:33.080 because the music intro they played. 1:31:33.320 --> 1:31:33.920 Did you hear it? 1:31:35.280 --> 1:31:35.439 No? 1:31:36.000 --> 1:31:37.120 I didn't catch it? Or was it? 1:31:37.120 --> 1:31:37.320 It was? 1:31:37.360 --> 1:31:38.759 How do you talk to an angel? 1:31:40.840 --> 1:31:43.360 That's how I feel talking to you, Rich, That's. 1:31:43.160 --> 1:31:48.680 How I feel talking to you. Welcome to the show, Tom. 1:31:48.160 --> 1:31:50.280 Oh, Thanks man, it's really good to be here. 1:31:50.280 --> 1:31:51.639 Thanks for inviting me on. 1:31:52.000 --> 1:31:55.120 So, okay, I'm a little jealous because you have been 1:31:55.240 --> 1:31:59.280 to the Super Nintendo World at Universal Studios, Hollywood. It 1:31:59.320 --> 1:32:04.080 opens February seventeenth. You somehow got in, and I want 1:32:04.080 --> 1:32:06.400 to hear all about it. So was it fun? 1:32:08.000 --> 1:32:08.479 It was? 1:32:09.040 --> 1:32:10.080 It was really fun. 1:32:10.720 --> 1:32:15.000 It was both bigger and smaller than I expected. And 1:32:15.080 --> 1:32:18.720 I'll explain that basically, you walk in and you are 1:32:19.000 --> 1:32:22.160 inside of a Nintendo. They did a great job with 1:32:22.640 --> 1:32:27.360 the colors and the decorations and animatronics, things like the 1:32:27.400 --> 1:32:30.200 little plants from Mario over there, popping up and down. 1:32:31.240 --> 1:32:34.000 It is a little smaller in the sense that. 1:32:34.439 --> 1:32:35.840 Once you've done the big. 1:32:35.640 --> 1:32:38.760 Ride Mario Kart, there's some fun little games to walk 1:32:38.800 --> 1:32:39.360 around and do. 1:32:39.520 --> 1:32:42.360 There's the Toad Cafe, go get a bite to eat. 1:32:43.040 --> 1:32:45.839 But there really is only the one big main attraction. 1:32:46.920 --> 1:32:50.880 So this is sort of a new land inside Universal Studios, Hollywood, 1:32:51.360 --> 1:32:54.360 and it's all based around Nintendo. And so if you're 1:32:54.360 --> 1:32:58.360 a Nintendo fan, you play these games grown up or now, 1:32:58.840 --> 1:33:01.400 it will probably be fun. So they've got this Mario 1:33:01.520 --> 1:33:06.160 Kart Challenge, Bowser's Challenge ride. Then they've got, like you said, 1:33:06.160 --> 1:33:09.960 the restaurants. They've got the bean Pole, they've got Bowser's Castle, 1:33:10.600 --> 1:33:13.880 they've got this power up band. So let's talk about 1:33:13.880 --> 1:33:17.439 the ride, Mario Kart, Bowser's Challenge. It's got sort of 1:33:18.000 --> 1:33:19.800 aspects of ar Tell me about that. 1:33:20.840 --> 1:33:23.639 Yeah, So, once you've made your way through the line, 1:33:24.120 --> 1:33:25.080 which like all. 1:33:25.080 --> 1:33:26.559 The amusement parks, has a long. 1:33:26.400 --> 1:33:28.000 Line, but they do a lot of fun things to 1:33:28.360 --> 1:33:31.720 keep the entertained along the way, you get into an 1:33:31.720 --> 1:33:34.160 area where they instruct you how you're going to put 1:33:34.200 --> 1:33:37.519 on this visor, and they give you a hat. It's 1:33:37.560 --> 1:33:40.479 a Mario hat, so you put that on, you get ready, 1:33:40.720 --> 1:33:42.400 you go down, You get in the car and there's 1:33:42.400 --> 1:33:44.000 a visor there that snaps on. 1:33:44.040 --> 1:33:44.679 It's pretty easy. 1:33:45.000 --> 1:33:45.720 It's magnetic. 1:33:46.720 --> 1:33:50.439 And then as you're going through the ride, there are 1:33:50.520 --> 1:33:53.160 some things along the way in real life, but mostly 1:33:53.160 --> 1:33:56.599 what you're looking at is other carts as if you're 1:33:56.680 --> 1:34:00.439 inside the video game and you actually have control that 1:34:00.560 --> 1:34:02.960 let you steer the car with the other people you're 1:34:03.000 --> 1:34:07.320 in the car with, as well as shoot turtles at 1:34:07.400 --> 1:34:09.800 some of the virtual cars in front of you to 1:34:09.840 --> 1:34:13.000 try to gain points, so you really are riding inside 1:34:13.000 --> 1:34:13.599 the video game. 1:34:13.880 --> 1:34:15.639 What would you give this ride out of a ten? 1:34:16.800 --> 1:34:19.320 Out of a ten, I give it an eight. Wow. 1:34:20.920 --> 1:34:22.439 I had a lot of fun on it. 1:34:23.120 --> 1:34:25.240 I wish I didn't have to wait so long in 1:34:25.280 --> 1:34:26.680 line to do it. 1:34:27.320 --> 1:34:29.760 And once you've done it once, I think you. 1:34:29.800 --> 1:34:32.840 Get a sense of how to rack up the points. 1:34:32.520 --> 1:34:34.160 Better because they give you a leaderboard at the. 1:34:34.200 --> 1:34:37.200 End that tells you how many points you got and everything. 1:34:37.320 --> 1:34:38.880 But it really is fun. 1:34:39.080 --> 1:34:42.120 If you're a person who likes these kinds of video games, 1:34:42.200 --> 1:34:44.800 especially these simple Mario Kart video games, which I don't 1:34:44.800 --> 1:34:47.240 know about you, but I've played with my family. It 1:34:47.280 --> 1:34:49.040 does give you a sense that you're inside the game. 1:34:49.160 --> 1:34:51.640 Oh and that's the beauty of all Nintendo games is 1:34:51.680 --> 1:34:54.880 that first party games at least, is that they're just 1:34:54.920 --> 1:34:57.040 fun for the whole family. And I think that's probably 1:34:57.520 --> 1:34:59.920 part of the reason why this opened at Universal Studio, 1:35:00.120 --> 1:35:03.240 because the parents know the games, the kids know the games, 1:35:03.240 --> 1:35:06.080 and everyone knows these characters. And I'm trying to remember. 1:35:06.120 --> 1:35:08.160 I feel like this opened in Japan at some point 1:35:08.200 --> 1:35:09.000 before the US. 1:35:09.080 --> 1:35:09.320 Right. 1:35:10.160 --> 1:35:14.040 Yeah, they opened the Japan version in March of twenty 1:35:14.080 --> 1:35:16.639 twenty one, so it's been kicking around there for a while. 1:35:17.240 --> 1:35:19.240 It's a little bit bigger there. So they have a 1:35:19.240 --> 1:35:21.760 couple of rides. One of the things they did is 1:35:21.880 --> 1:35:25.680 they took the Yoshi part of the Yoshi Ride and 1:35:25.720 --> 1:35:28.760 they put it in the line waiting area in Hollywood, 1:35:28.840 --> 1:35:31.280 So you're gonna still get some of that experience as 1:35:31.320 --> 1:35:33.639 you're walking up to get ready to ride to Mario Kart. 1:35:34.360 --> 1:35:37.519 My guest is Tom Merritt. He is a podcaster and 1:35:37.640 --> 1:35:43.000 host of daily technewshow dot Com goes by Ace Detect 1:35:43.600 --> 1:35:47.720 on Twitter. Can you explain why I've always wondered that. 1:35:49.360 --> 1:35:51.880 The short version is it was a user name I 1:35:51.960 --> 1:35:54.120 picked in the late nineties and it's stuck. 1:35:54.400 --> 1:35:55.280 Okay, got it. 1:35:55.640 --> 1:36:00.000 We're talking about the new Supernintendo World at Universal Studios, Hollywood. 1:36:00.000 --> 1:36:03.599 It opens February seventeenth. I imagine it's kind of like 1:36:03.720 --> 1:36:05.840 before a new gadget comes out, Like there's not a 1:36:05.840 --> 1:36:08.560 reason to go to Universal right now before the seventeenth, 1:36:08.600 --> 1:36:10.320 because like my kid is like, I want to go 1:36:10.360 --> 1:36:12.080 to Universal. I'm like, we got to wait till after 1:36:12.120 --> 1:36:15.920 the seventeenth at least because this new area is opening. 1:36:16.320 --> 1:36:19.759 So this other thing they've got is this power Up Band. 1:36:20.320 --> 1:36:20.920 Do you have any. 1:36:20.800 --> 1:36:22.599 Experience with that? Do you know what that's all about? 1:36:22.600 --> 1:36:24.640 It's an interactive wristband. 1:36:25.680 --> 1:36:28.679 Yeah, this is something that is good to know before 1:36:28.720 --> 1:36:31.599 you go in. When once you've decided to go, make 1:36:31.640 --> 1:36:35.760 sure you head right to the Mario Band or the 1:36:36.160 --> 1:36:39.040 power Up Band sales area if you want to take 1:36:39.240 --> 1:36:39.760 part in it. 1:36:39.800 --> 1:36:42.040 You don't have to take part in it, but it's 1:36:42.080 --> 1:36:42.920 going to let you do. 1:36:43.000 --> 1:36:46.479 More things and collect points and add them to an 1:36:46.479 --> 1:36:49.439 app and all that sort of thing. But the main 1:36:49.479 --> 1:36:51.400 thing you want to do is to get one of 1:36:51.400 --> 1:36:54.519 the bands. They are forty dollars, so it's not going 1:36:54.600 --> 1:36:57.000 to be for everybody, but if you decide that that 1:36:57.080 --> 1:36:59.479 sounds like forty dollars worth of fun, you're going to 1:36:59.520 --> 1:37:01.320 get a band that you'll take home with you. It's 1:37:01.360 --> 1:37:05.840 a nice, big collectible band. They have them in various characters, 1:37:05.840 --> 1:37:09.000 so there's a Mario colored one, there's a Princess Peach one, 1:37:09.120 --> 1:37:13.200 there's a Luigi one, there's a Bowser one, and then 1:37:13.920 --> 1:37:17.400 the band has what's called an NFC chip inside of 1:37:17.400 --> 1:37:20.840 it so that you can walk around the park and 1:37:20.920 --> 1:37:24.839 collect coins. So they'll be like three dimensional power boxes 1:37:24.960 --> 1:37:28.720 pole boxes that you can hit and your band will 1:37:28.760 --> 1:37:32.760 then record that you have collected the coin. And in fact, 1:37:32.800 --> 1:37:34.559 if you do the Mario Kart Ride, any of the 1:37:34.600 --> 1:37:37.320 coins you collect on the Mario Kart Ride go into 1:37:37.360 --> 1:37:38.000 your account. 1:37:38.600 --> 1:37:40.000 There's a QR. 1:37:39.680 --> 1:37:42.720 Code on the back of the band that you can 1:37:42.760 --> 1:37:46.879 pair with the Universal app and be able to access 1:37:46.920 --> 1:37:49.360 all your points. And I didn't try this last part, 1:37:49.400 --> 1:37:52.040 but apparently you'll then be able to take those coins 1:37:52.120 --> 1:37:56.280 and attach them to your Nintendo account and apply them 1:37:56.320 --> 1:37:59.000 to some of the points based stuff that are available. 1:37:58.640 --> 1:38:03.000 There, very elaborate, I mean, and it's okay, so forty dollars. 1:38:03.040 --> 1:38:03.479 I get it. 1:38:03.520 --> 1:38:06.040 You're at a theme park. I mean you can't get 1:38:06.080 --> 1:38:08.520 like a churro for less than ten bucks. 1:38:08.240 --> 1:38:10.479 So right, and it is something you get to take 1:38:10.520 --> 1:38:11.200 home with you. Yeah. 1:38:12.200 --> 1:38:13.439 Yeah, it's like one of these things. 1:38:13.479 --> 1:38:15.360 There's like certain places in the world where you just 1:38:15.400 --> 1:38:17.480 have to have a suspension of all money disbelief. 1:38:17.560 --> 1:38:18.360 It's like a. 1:38:18.160 --> 1:38:22.519 Theme park, an airport, where else let's see. Yeah, it's like, yeah, 1:38:23.040 --> 1:38:25.599 a ballpark. Yeah, you're like, wait, when's the beer thirty 1:38:25.600 --> 1:38:29.120 eight dollars? Oh, at the stadium? I get it, So okay. 1:38:29.640 --> 1:38:31.880 Anything else of note? Did you go to the Toadstool 1:38:31.920 --> 1:38:35.360 Cafe or did you sample any They've got Toadstool Cheesy 1:38:35.400 --> 1:38:41.080 Garlic knots, super mushroom soup, Piranha plant caprece, Mario Bacon cheeseburger, 1:38:41.160 --> 1:38:46.160 Luigi Pesto chicken burger, question Block Tieramie Sue, and Princess 1:38:46.240 --> 1:38:48.680 Peach cupcake. Did you try any of those things? 1:38:49.200 --> 1:38:52.040 I can't say that we did. We did peek in 1:38:52.600 --> 1:38:57.000 and gotta look at it. The food looked nice. It 1:38:57.080 --> 1:38:59.840 looks more like they had named it things. They put 1:38:59.840 --> 1:39:02.360 some sprinkles and decorations on it to give it a 1:39:02.360 --> 1:39:06.479 little Nintendo flare, but the line for that was also 1:39:07.000 --> 1:39:10.640 incredibly long because it was new and in preview, so 1:39:10.680 --> 1:39:11.639 people wanted to get a. 1:39:11.560 --> 1:39:12.160 Crack at it. 1:39:12.680 --> 1:39:14.360 So yeah, I can't. I can't tell you if. 1:39:14.240 --> 1:39:17.800 It delivers on the flavor profile as promised or Now. 1:39:18.280 --> 1:39:20.560 First off, a little rich on tech trivia. You know, 1:39:20.640 --> 1:39:22.560 I used to work at Universal Studios. I was the 1:39:23.160 --> 1:39:25.599 tram tour guide when I was in college. Oh nice, 1:39:25.720 --> 1:39:27.400 So I used to be one of those people that 1:39:27.640 --> 1:39:29.720 led you around the back law and did all the 1:39:29.800 --> 1:39:33.439 corny jokes and stuff. This may be too inside baseball, 1:39:33.439 --> 1:39:37.600 but where is the actual Nintendo World located? 1:39:38.840 --> 1:39:39.040 Right? 1:39:39.439 --> 1:39:41.960 That was an interesting thing that I wanted to find 1:39:41.960 --> 1:39:44.479 out too. So when you come into the park, you're 1:39:44.520 --> 1:39:47.120 kind of upstairs, and you walk through the main street, 1:39:47.240 --> 1:39:49.280 and then you pass by Harry Potter and you go 1:39:49.360 --> 1:39:54.240 through Simpsons and then you take escalators down and anybody 1:39:54.240 --> 1:39:56.960 who's been there before knows, oh, right, that's where the 1:39:57.040 --> 1:40:01.880 Mummy rides, right right, That's where the Transformers Gerastic World. 1:40:02.280 --> 1:40:06.439 Now they're revamping maps from showing my Age Graphic World 1:40:07.520 --> 1:40:11.880 So the Nintendo World is located kind of straight off 1:40:11.920 --> 1:40:13.960 the escalators. You kind of go a little bit to 1:40:14.000 --> 1:40:18.000 the right and heads straight. And I looked at a 1:40:18.040 --> 1:40:21.320 map to double check this. There used to be a 1:40:21.360 --> 1:40:24.559 studio or a warehouse or some structure there, so this 1:40:24.760 --> 1:40:27.080 is not a ride that they've removed. 1:40:27.120 --> 1:40:31.000 They tore down a building and created Nintendo World in 1:40:31.080 --> 1:40:32.559 the space they freed up there. 1:40:32.880 --> 1:40:34.680 Okay, very cool, All right. 1:40:34.760 --> 1:40:39.880 Super Nintendo World opens at Universal Studios, Hollywood, February seventeenth, 1:40:40.200 --> 1:40:42.840 twenty twenty three. Just in a couple of weeks here, 1:40:43.280 --> 1:40:46.360 So Tom quickly tell us about you. You do a 1:40:46.400 --> 1:40:49.160 show called Daily Tech News Show and a bunch of 1:40:49.160 --> 1:40:51.920 other stuff as well. But how can folks find you 1:40:51.960 --> 1:40:52.479 and listen? 1:40:53.640 --> 1:40:56.240 Yeah, the idea with Daily Tech News Show is Sarah 1:40:56.280 --> 1:40:59.880 Layne and I and the whole team really enjoy looking 1:41:00.000 --> 1:41:02.040 through all the tech news every day, and we want 1:41:02.080 --> 1:41:04.200 to make it easy for other people to understand what's 1:41:04.240 --> 1:41:06.800 going on since there's so much of this technology out there, 1:41:07.240 --> 1:41:09.400 So we boil it down into thirty minutes to day 1:41:09.560 --> 1:41:12.519 that'll keep you up to date, make you the person 1:41:13.000 --> 1:41:15.120 who's most up to date on tech in the room, 1:41:15.680 --> 1:41:18.600 and you can find us at Dailytechnewshow dot com or 1:41:18.640 --> 1:41:20.639 if you've got a podcast app you use, just type 1:41:20.640 --> 1:41:22.240 in Daily Tech News Show we'll pop right up. 1:41:22.320 --> 1:41:24.280 All right, Well, thanks so much for joining me today, Tom, 1:41:24.320 --> 1:41:27.400 I appreciate it, and a little bit of more trivia 1:41:27.439 --> 1:41:29.439 for you. Tom and I used to work together at 1:41:29.520 --> 1:41:32.840 CNAT for a brief moment, so that was pretty cool 1:41:32.840 --> 1:41:34.679 as well. I went on one episode of buzz Out 1:41:34.680 --> 1:41:37.479 Loud back in the day and it was I think 1:41:37.520 --> 1:41:39.719 that was the first time my voice was ever on audio. 1:41:40.760 --> 1:41:42.880 All right, thanks so much for joining me, Tom, appreciate it. 1:41:42.880 --> 1:41:46.320 Can't wait to visit the new Nintendo World at Universal Studios. 1:41:46.320 --> 1:41:48.439 Coming up in the show, I'm going to talk about 1:41:48.439 --> 1:41:50.840 the smartphone sales why they're down. 1:41:51.439 --> 1:41:53.880 Plus we'll take a couple more calls at Triple eight. 1:41:54.000 --> 1:41:57.040 Rich one oh one. You're listening to rich on Tech. 1:41:57.840 --> 1:42:01.120 Welcome back to rich on Tech. I'm Richtamiro hanging out 1:42:01.200 --> 1:42:06.360 talking technology with you. Smartphone sales in twenty twenty two 1:42:06.640 --> 1:42:13.320 were not very good. Worldwide smartphone shipments declined eighteen percent. 1:42:13.200 --> 1:42:16.280 Year over year. That was in the fourth quarter. 1:42:16.720 --> 1:42:19.679 Then when you look at the year, down eleven percent, 1:42:20.479 --> 1:42:24.080 so they sold The good news is the carrier, the manufacturers. 1:42:24.160 --> 1:42:27.600 You know, they shipped one point two to one billion units. 1:42:28.040 --> 1:42:31.679 But guess what, that's the lowest annual number since twenty thirteen. 1:42:31.760 --> 1:42:35.120 So what happened? Why are people buying less phones? Well, 1:42:36.160 --> 1:42:41.400 consumer demand, inflation, economic uncertainties, and the reality is phones 1:42:41.400 --> 1:42:44.120 are lasting longer, so people are feeling they don't need 1:42:44.160 --> 1:42:46.800 to upgrade as often. And last year I think we 1:42:46.880 --> 1:42:49.160 had some really good phones. I mean, the Pixel seven 1:42:49.240 --> 1:42:53.519 was amazing, the iPhone fourteen was really good. And this 1:42:53.640 --> 1:42:55.720 year we have the you know, the S twenty three 1:42:55.760 --> 1:42:59.360 coming up very soon from Samsung. I know there's a 1:42:59.360 --> 1:43:02.200 lot of excited folks for that, but the reality is 1:43:02.240 --> 1:43:04.800 people are keeping their phones thirty six to thirty nine 1:43:04.840 --> 1:43:07.840 months now. They're no longer getting a new one every year. 1:43:08.040 --> 1:43:10.080 You just don't see the reason to do that. I mean, 1:43:10.160 --> 1:43:13.880 unless you're me, I get one, gotta keep it fresh, 1:43:13.960 --> 1:43:17.080 you know, swap it out every couple of months. Anyway, 1:43:17.600 --> 1:43:19.840 So what does this mean for you? Well, on a 1:43:19.880 --> 1:43:22.200 positive note, and this is all by the way, according 1:43:22.200 --> 1:43:26.519 to IDC, you may find more generous trade in offers 1:43:26.520 --> 1:43:31.200 and promotions because these companies and these carriers want to 1:43:31.280 --> 1:43:35.800 sell you phones. So how did the major I keep 1:43:35.840 --> 1:43:38.799 saying carriers, but it's really the manufacturers Apple and Samsung 1:43:38.880 --> 1:43:42.519 here in the US. How did they do so last year? 1:43:43.120 --> 1:43:46.360 What do you think is on top Samsung or Apple worldwide? 1:43:46.600 --> 1:43:49.320 It's actually Samsung. You might think because we live in America. 1:43:49.360 --> 1:43:52.599 In the US, Apple is very popular, but Samsung actually 1:43:52.640 --> 1:43:56.320 sells more phones worldwide. Last year they sold two hundred 1:43:56.320 --> 1:44:01.640 and sixty million phones, Apple two twenty six million, So 1:44:01.800 --> 1:44:05.400 market share for Samsung twenty one percent, Apple eighteen percent. 1:44:05.920 --> 1:44:08.839 They were both down though last year, like I mentioned. 1:44:08.880 --> 1:44:11.519 So anyway, it's a good time to be a consumer 1:44:11.600 --> 1:44:13.800 with new phones. I know the prices seem to keep 1:44:13.840 --> 1:44:16.960 going up on these phones, but there are some good 1:44:17.000 --> 1:44:19.519 deals out there if you're looking for a new one. 1:44:20.040 --> 1:44:22.559 Let's go to Let's see if I can get this right. 1:44:22.680 --> 1:44:27.200 Janet is in Santa Monica. Janet, you're on with Rich Rich. 1:44:27.600 --> 1:44:29.720 Well, when I was on hold, I drove my son 1:44:29.760 --> 1:44:32.400 to a boy Scout project which was cleaning up and 1:44:32.439 --> 1:44:36.320 beautifying tong the springs. So that's one suggestion as to 1:44:36.479 --> 1:44:39.160 help getting your son off excess technology. 1:44:39.560 --> 1:44:42.160 H I love that suggestion. Put them to work. I 1:44:42.200 --> 1:44:44.519 love it anything in the real life. This is I'm 1:44:44.520 --> 1:44:46.880 actually a big fan of that. So like after school, 1:44:46.920 --> 1:44:48.640 like they you know, for some reason, they have like 1:44:48.680 --> 1:44:51.720 a half day once a week, I will literally take 1:44:51.760 --> 1:44:54.080 them like directly to a hike or some sort of 1:44:54.120 --> 1:44:56.760 like outdoor activity because to me, the longer they're out 1:44:56.800 --> 1:44:58.840 of the house the better because it's less screened. So 1:44:58.960 --> 1:45:01.960 great idea on that one, ultimately. 1:45:02.080 --> 1:45:05.400 But the reason I'm calling is you started telling a 1:45:05.439 --> 1:45:08.719 story which I found very interesting, about how the waitress 1:45:08.720 --> 1:45:11.599 at the restaurant took your phone away for thirteen seconds 1:45:11.880 --> 1:45:15.760 and then immediately somebody somewhere else was charging stuff. And 1:45:15.800 --> 1:45:18.200 you said you figured out how they did it, and 1:45:18.240 --> 1:45:20.439 so I was waiting for you to say, Okay, how 1:45:20.439 --> 1:45:22.000 did they do it? And I was yelling at this 1:45:22.400 --> 1:45:24.719 at the radio. But then I said, okay, that's not helping. 1:45:24.800 --> 1:45:26.800 So I decided to call you and ask you a 1:45:26.800 --> 1:45:27.360 good question. 1:45:27.439 --> 1:45:30.360 Okay, So first off, it was well, it was a 1:45:30.400 --> 1:45:34.000 waiter actually, but I'm not blaming the waiter for what happened. 1:45:34.040 --> 1:45:36.360 And it wasn't my phone. It was actually my card. 1:45:36.439 --> 1:45:38.960 So that's what I was saying. Typically I use my 1:45:39.040 --> 1:45:42.400 phone to tap to pay and so only if they 1:45:42.600 --> 1:45:45.800 have to pry my credit card or my debit card 1:45:45.840 --> 1:45:48.880 out of my hand while I actually use the physical card, 1:45:49.320 --> 1:45:51.679 because nine times out of ten, it's way more secure 1:45:51.720 --> 1:45:54.160 to use your phone to tap to pay because no 1:45:54.160 --> 1:45:57.080 one sees your number. Now, at a restaurant you are 1:45:57.160 --> 1:46:01.760 you are particularly at risk because someone is taking your 1:46:01.800 --> 1:46:04.479 card into another place where you don't see that card 1:46:04.520 --> 1:46:06.880 for a while. In other places in the world, they 1:46:06.920 --> 1:46:10.519 have these little machines they bring to your table and 1:46:10.560 --> 1:46:12.840 they will put your card into the machine, or you 1:46:12.840 --> 1:46:15.240 can tap the machine and they'll do the entire bill 1:46:15.600 --> 1:46:18.840 right at your table side. That's mostly in Europe and Asia. 1:46:18.920 --> 1:46:20.720 Here in the US, they still take your card to 1:46:20.800 --> 1:46:23.959 a machine somewhere off, you know, somewhere else in the restaurant, 1:46:24.000 --> 1:46:27.120 swipe your card or whatever, and do the transaction that way. 1:46:27.360 --> 1:46:27.599 Now. 1:46:27.680 --> 1:46:30.519 I don't know if the person that took my card 1:46:30.520 --> 1:46:33.559 at this restaurant was stealing the number. It could have 1:46:33.600 --> 1:46:35.960 been a coincidence, but it just so happened. That was 1:46:36.000 --> 1:46:37.800 the first time I used my physical card in a 1:46:37.880 --> 1:46:40.760 very long time, and I got a message from my 1:46:40.880 --> 1:46:43.760 bank within minutes saying, hey, did you just use you know. 1:46:43.960 --> 1:46:44.920 Did you just use your card. 1:46:44.920 --> 1:46:47.519 It was at some it was like a gas station 1:46:47.600 --> 1:46:50.519 in Indiana or something, and I said no, and so 1:46:50.560 --> 1:46:52.160 sure enough, after that night, I had to get a 1:46:52.160 --> 1:46:54.320 new card. And so I don't know if it was related, 1:46:54.360 --> 1:46:56.880 but I'm just saying when you're using your physical card, 1:46:56.960 --> 1:46:59.400 and especially when someone else is taking that card away 1:46:59.400 --> 1:47:01.880 from you, there's always a chance something can happen. So 1:47:02.320 --> 1:47:05.040 the moral of the story is not really to blame 1:47:05.120 --> 1:47:07.280 the restaurant or the waiter. I have no idea if 1:47:07.320 --> 1:47:09.360 it was related. It's just, you know, use tap to 1:47:09.360 --> 1:47:12.280 pay when possible. People are very hesitant to set that 1:47:12.280 --> 1:47:14.160 feature up because they don't trust it or they don't 1:47:14.200 --> 1:47:17.240 know if it's secure. It is very secure, Janet. Do 1:47:17.240 --> 1:47:19.800 you use that tap to pay or no? 1:47:19.800 --> 1:47:22.160 No, But I think I will because you know, I 1:47:22.320 --> 1:47:27.799 charged tickets on Ticketmaster one time, and within minutes somebody 1:47:27.880 --> 1:47:30.840 you know, across the country was charging stuff on that 1:47:30.920 --> 1:47:33.479 card as well. Yeah, so I'm always looking for a 1:47:33.520 --> 1:47:35.120 more secure way to charge things. 1:47:35.240 --> 1:47:35.519 Yep. 1:47:35.560 --> 1:47:37.479 And I've had that happen too. I bought something on 1:47:37.520 --> 1:47:40.559 a website once and the second I put in my 1:47:40.680 --> 1:47:43.160 credit card information on that website, and it was a website. 1:47:43.200 --> 1:47:45.599 It wasn't like a big website. It was a smaller 1:47:45.600 --> 1:47:48.240 website that I was ordering like a car accessory from. 1:47:48.600 --> 1:47:50.280 And it was the first time I shopped there, and 1:47:50.360 --> 1:47:52.519 sure enough, as soon as I put my card number in, 1:47:52.920 --> 1:47:55.200 it was like bing. I got an email that said, Hey, 1:47:55.200 --> 1:47:56.960 did you just use your card in this place? I 1:47:56.960 --> 1:47:59.120 said no, and so I had to get that card. 1:47:59.160 --> 1:48:00.920 And it's very frustrating to have to get your card 1:48:01.000 --> 1:48:04.040 number or placed, because you know, you have these cards 1:48:04.080 --> 1:48:06.400 saved to pay for Netflix and things like that, and 1:48:06.439 --> 1:48:08.920 if you have to get a new card number, sometimes 1:48:09.000 --> 1:48:11.280 will carry over the information to the new card. Other 1:48:11.320 --> 1:48:14.000 times you gotta you know, the last time this happened 1:48:14.000 --> 1:48:15.880 to me, I got all these things saying you better 1:48:15.960 --> 1:48:18.760 change your card number or else. So, Janet, does that 1:48:18.800 --> 1:48:20.559 help with some of the explanation there some of the 1:48:20.600 --> 1:48:21.200 mystery out of that. 1:48:22.240 --> 1:48:25.160 It does help, And I'm going to start using my 1:48:25.280 --> 1:48:27.920 phone more and I appreciate your advice. 1:48:28.000 --> 1:48:28.400 Thank you. 1:48:28.479 --> 1:48:30.920 All right, thanks a lot. So where's your kid cleaning 1:48:31.000 --> 1:48:31.439 up today? 1:48:32.800 --> 1:48:34.000 To the springs? 1:48:34.360 --> 1:48:36.200 Okay, Tonga Springs, you know where that is? 1:48:36.600 --> 1:48:40.040 It went It's adjacent to Uni High, Okay, I know 1:48:40.080 --> 1:48:43.479 where that is yeah, good, excellent. 1:48:43.479 --> 1:48:48.519 I was just it. It's the original site where when 1:48:48.560 --> 1:48:53.040 they discovered Santa Monica, the missionary and explorer said, the 1:48:53.120 --> 1:48:56.280 springs look like the tears of St. Monica. So that's 1:48:56.320 --> 1:48:58.799 how the city got its name. And it is still 1:48:58.880 --> 1:49:03.000 there and it's beautiful. We try to keep it just 1:49:03.120 --> 1:49:05.040 like the native solid hundreds of years ago. 1:49:05.360 --> 1:49:05.799 Amazing. 1:49:05.840 --> 1:49:07.200 All right, I'm going to check it out next time 1:49:07.200 --> 1:49:09.360 i'm over there. I love to run in Santa Monica. 1:49:09.640 --> 1:49:12.519 I'll park at the inspiration point there and do a 1:49:12.560 --> 1:49:16.799 nice run along the ocean. So beautiful, beautiful area. Thank you, Janet, 1:49:16.840 --> 1:49:19.320 and thank you for listening. That's going to do it 1:49:19.360 --> 1:49:22.200 for this episode of the show. Next week, big big 1:49:22.240 --> 1:49:24.599 news from Samsung. We have the launch of the S 1:49:24.640 --> 1:49:27.400 twenty three smartphones. I will be at the event in 1:49:27.479 --> 1:49:31.559 San Francisco. It's Samsung's first in person event in three years, 1:49:31.560 --> 1:49:33.439 so I can't wait. I'm looking forward to that. I'll 1:49:33.439 --> 1:49:36.120 tell you all about those new phones. And if you'd 1:49:36.160 --> 1:49:37.920 like to submit a question for me to answer, maybe 1:49:37.920 --> 1:49:39.640 you don't feel like calling, you can email me. 1:49:39.840 --> 1:49:40.719 Just go to my website. 1:49:40.880 --> 1:49:45.200 Richon tech dot TV, hit the blue big blue email 1:49:45.520 --> 1:49:47.439 icon and You can find me on social media. I 1:49:47.479 --> 1:49:49.920 am at rich on Tech. I hope you joined me there. 1:49:49.920 --> 1:49:53.360 On Instagram, Twitter, and Facebook. Check out my TV segments 1:49:53.360 --> 1:49:56.200 on the free KTLA plus app for your smart TV. 1:49:56.600 --> 1:49:58.719 My name is rich Dedmiro. There are so many ways 1:49:58.760 --> 1:50:01.120 you can spend your time. I do appreciate you spending 1:50:01.160 --> 1:50:02.960 it right here with me. I'll talk to you real 1:50:03.080 --> 1:50:03.240 soon