1 00:00:00,600 --> 00:00:04,400 Speaker 1: Smartphones have their worst year of sales in a very 2 00:00:04,480 --> 00:00:08,920 Speaker 1: long time. Amazon deletes some big time prime benefits, a 3 00:00:08,960 --> 00:00:12,800 Speaker 1: new scam that involves doc you sign emails. Plus your 4 00:00:12,920 --> 00:00:16,640 Speaker 1: tech questions answered? What is going on? I'm Richdemiro and 5 00:00:16,720 --> 00:00:18,960 Speaker 1: this is Rich on Tech. This show where I talk 6 00:00:19,040 --> 00:00:21,120 Speaker 1: about the tech stuff I think you should know about, 7 00:00:21,520 --> 00:00:25,440 Speaker 1: and it's a place where I answer your questions. Phone 8 00:00:25,480 --> 00:00:28,520 Speaker 1: lines are open right now at triple eight rich one 9 00:00:28,600 --> 00:00:32,080 Speaker 1: oh one. That's eight eight eight seven four to two 10 00:00:32,240 --> 00:00:37,240 Speaker 1: four one zero one eight eight eight rich one oh one. 11 00:00:38,080 --> 00:00:40,840 Speaker 1: Once again, I'm the tech reporter for KTLA Channel five 12 00:00:40,960 --> 00:00:44,880 Speaker 1: in Los Angeles, and here with you live coast to coast. 13 00:00:45,120 --> 00:00:49,159 Speaker 1: Welcome to show number four. Let me see four fingers yep, 14 00:00:49,200 --> 00:00:52,120 Speaker 1: I just put up three fingers four there. If you're 15 00:00:52,159 --> 00:00:55,960 Speaker 1: wondering where's Leo Laporte, Well, Leo has retired from radio 16 00:00:56,080 --> 00:00:59,080 Speaker 1: and this is the new show, so I'm going to 17 00:00:59,120 --> 00:01:04,959 Speaker 1: be hanging out with you right here to talk about technology, gadgets, cars, 18 00:01:05,560 --> 00:01:08,000 Speaker 1: pretty much anything nowadays. I mean, I don't think there's 19 00:01:08,080 --> 00:01:11,800 Speaker 1: a place in our world that doesn't have technology. 20 00:01:11,800 --> 00:01:14,520 Speaker 2: I don't think technology is not touched something. 21 00:01:15,920 --> 00:01:18,160 Speaker 1: Let me think, because I've been covering tech at Kati 22 00:01:18,240 --> 00:01:21,840 Speaker 1: Ley Now for twelve years and pretty much anything you 23 00:01:21,880 --> 00:01:25,319 Speaker 1: can think of qualifies as tech and I really love 24 00:01:25,400 --> 00:01:29,520 Speaker 1: my job there. I mean, it's such a phenomenal spot 25 00:01:29,600 --> 00:01:32,080 Speaker 1: to be in where I get to do things and 26 00:01:32,200 --> 00:01:35,199 Speaker 1: experience stuff as a journalist that a lot of people 27 00:01:35,440 --> 00:01:37,679 Speaker 1: don't get the opportunity to do, and a lot of 28 00:01:37,680 --> 00:01:39,760 Speaker 1: times I could do it first, which is you know, 29 00:01:39,800 --> 00:01:41,679 Speaker 1: I'm just selfish in that way where I think it's 30 00:01:41,720 --> 00:01:44,240 Speaker 1: really cool when I'm the first to do something, the 31 00:01:44,280 --> 00:01:47,480 Speaker 1: first to see something, the first to try something. And 32 00:01:47,520 --> 00:01:51,120 Speaker 1: this was really neat this week to first for me actually. 33 00:01:52,120 --> 00:01:54,880 Speaker 1: So first off, UPS said, hey, do you want to 34 00:01:54,880 --> 00:01:59,639 Speaker 1: come take a ride in our first ever electric semi truck? 35 00:02:00,040 --> 00:02:02,480 Speaker 1: And I said, of course, why would I not want 36 00:02:02,520 --> 00:02:04,760 Speaker 1: to do that? And so this, you know, some of 37 00:02:04,800 --> 00:02:07,080 Speaker 1: these things take a long time to figure out, and 38 00:02:07,400 --> 00:02:10,080 Speaker 1: this UPS story was an example of that. I mean 39 00:02:10,080 --> 00:02:12,400 Speaker 1: we're talking this probably took four to six weeks to 40 00:02:12,440 --> 00:02:15,399 Speaker 1: plan out, and so we had it all planned out, 41 00:02:15,520 --> 00:02:17,200 Speaker 1: we got it figured out, and I get to the 42 00:02:17,320 --> 00:02:22,359 Speaker 1: UPS facility in Compton, California, and They've got this big 43 00:02:22,360 --> 00:02:25,480 Speaker 1: old semi all shined up nice, and you know, it's 44 00:02:25,560 --> 00:02:29,760 Speaker 1: it's electric, a semi truck that's electric. Now, the funny 45 00:02:29,800 --> 00:02:33,600 Speaker 1: thing is I've actually ridden I didn't drive it. I've 46 00:02:33,720 --> 00:02:36,200 Speaker 1: ridden in this semi truck before. It's a company E 47 00:02:36,360 --> 00:02:40,720 Speaker 1: Cascadia from Freightliner, and I got to ride in this 48 00:02:40,760 --> 00:02:43,840 Speaker 1: thing a couple of months ago, and it was it 49 00:02:43,919 --> 00:02:46,040 Speaker 1: was really cool. Now this was the real thing. That 50 00:02:46,160 --> 00:02:49,000 Speaker 1: was like sort of a prototype sales vehicle. This was 51 00:02:49,040 --> 00:02:51,160 Speaker 1: the real thing, like UPS is going to be using 52 00:02:51,200 --> 00:02:55,000 Speaker 1: this truck. And so I got in it. We took 53 00:02:55,000 --> 00:02:58,639 Speaker 1: a ride around Compton and it was just wild, and 54 00:02:58,680 --> 00:03:00,520 Speaker 1: I got to talk to the driver who's been you know, 55 00:03:00,560 --> 00:03:02,400 Speaker 1: all the people at UPS I spoke with, by the way, 56 00:03:02,480 --> 00:03:05,800 Speaker 1: had been working there like thirty years, so I guess 57 00:03:05,800 --> 00:03:09,360 Speaker 1: it's a good job. And it was just so wild 58 00:03:09,440 --> 00:03:12,320 Speaker 1: to be in this giant semi truck that is all 59 00:03:12,400 --> 00:03:16,440 Speaker 1: electric and driving around. So the range on this thing 60 00:03:16,480 --> 00:03:18,239 Speaker 1: anywhere from one hundred and fifty to two hundred and 61 00:03:18,280 --> 00:03:21,639 Speaker 1: thirty miles. People are wondering about the charging. It gets 62 00:03:21,639 --> 00:03:24,600 Speaker 1: about an eighty percent charge in ninety minutes. Obviously that's 63 00:03:24,639 --> 00:03:27,280 Speaker 1: with the best charger. You can imagine. They've got one 64 00:03:27,280 --> 00:03:30,520 Speaker 1: of them already installed. At the UPS plant and it 65 00:03:30,560 --> 00:03:33,400 Speaker 1: can carry up to eighty thousand pounds. This one we 66 00:03:33,400 --> 00:03:35,920 Speaker 1: were driving was about fifteen thousand because we just had 67 00:03:35,920 --> 00:03:39,680 Speaker 1: an empty container behind us. And again this is another 68 00:03:39,680 --> 00:03:41,800 Speaker 1: part about I love about my job. I mean, how 69 00:03:41,840 --> 00:03:43,600 Speaker 1: often do I get to just sit there with a 70 00:03:43,640 --> 00:03:46,840 Speaker 1: truck driver, someone who's been driving these semis for years, 71 00:03:46,920 --> 00:03:49,400 Speaker 1: and just get to pick his brain. That's what's so 72 00:03:49,480 --> 00:03:51,320 Speaker 1: much fun. So we drove around this thing, I picked 73 00:03:51,320 --> 00:03:54,280 Speaker 1: his brain. We shot a story for KTLA and it 74 00:03:54,320 --> 00:03:56,760 Speaker 1: was just eye opening that this is going to once 75 00:03:56,800 --> 00:04:00,400 Speaker 1: again change the way that UPS does things. And you know, 76 00:04:00,400 --> 00:04:02,960 Speaker 1: they went on with all their you know pr stuff 77 00:04:03,000 --> 00:04:05,839 Speaker 1: where they have a fleet of all these clean vehicles 78 00:04:05,880 --> 00:04:09,480 Speaker 1: and this is their first of ten electric semi trucks 79 00:04:09,480 --> 00:04:11,680 Speaker 1: they're going to take delivery of. There's actually another one 80 00:04:11,680 --> 00:04:15,800 Speaker 1: there too. Didn't drive that one, or actually I didn't 81 00:04:15,840 --> 00:04:18,400 Speaker 1: drive either of them. I was a passenger in this thing. 82 00:04:18,800 --> 00:04:21,760 Speaker 1: But still just wild. And you know, the comments, of 83 00:04:21,800 --> 00:04:24,279 Speaker 1: course I post this stuff on my social media and 84 00:04:24,320 --> 00:04:27,920 Speaker 1: the comments just start coming flowing in. And of course 85 00:04:27,960 --> 00:04:30,919 Speaker 1: everyone's an expert on electric cars and electric trucks and 86 00:04:30,960 --> 00:04:33,320 Speaker 1: whether this will work and whether it won't work, But 87 00:04:33,400 --> 00:04:35,760 Speaker 1: the reality is, this is the future, this is what's 88 00:04:35,800 --> 00:04:39,080 Speaker 1: going to change the way companies do business. And this 89 00:04:39,279 --> 00:04:42,800 Speaker 1: truck is quiet, it's smooth, it's fast, it's got a 90 00:04:42,839 --> 00:04:45,560 Speaker 1: lot of pickup and it was just really fun. So 91 00:04:45,640 --> 00:04:48,240 Speaker 1: I'm gonna put that together for KTLA very soon and 92 00:04:48,279 --> 00:04:50,400 Speaker 1: we'll have a whole story on it. But again, it 93 00:04:50,560 --> 00:04:53,400 Speaker 1: just all goes into kind of my brain and gives 94 00:04:53,400 --> 00:04:57,240 Speaker 1: me the perspective of how technology is changing the way 95 00:04:57,279 --> 00:05:00,800 Speaker 1: that every company, large and small does business. Now, another 96 00:05:00,800 --> 00:05:02,559 Speaker 1: thing I did this week, Now this was a first 97 00:05:02,600 --> 00:05:05,280 Speaker 1: for me, not a first for some people, but I 98 00:05:05,320 --> 00:05:08,840 Speaker 1: got into a self driving car up in San Francisco. 99 00:05:08,920 --> 00:05:12,360 Speaker 1: So I went to San Francisco yesterday and while I 100 00:05:12,400 --> 00:05:16,880 Speaker 1: was up there, I got a ride in a Weymo car. 101 00:05:17,200 --> 00:05:19,760 Speaker 1: Now know if you're familiar with Weymo, but this is 102 00:05:19,839 --> 00:05:24,240 Speaker 1: a fully autonomous taxi And this was spun out of Google. 103 00:05:25,240 --> 00:05:27,560 Speaker 1: I believe they're still owned by Alphabet which is Google's 104 00:05:27,600 --> 00:05:30,960 Speaker 1: parent company. But very very smart people here, let's be honest. 105 00:05:31,600 --> 00:05:35,799 Speaker 1: And this car is a Jaguar all electric. They've outfitted 106 00:05:35,839 --> 00:05:38,640 Speaker 1: with all kinds of things, So it's got ldar, it's 107 00:05:38,640 --> 00:05:43,120 Speaker 1: got cameras, it's got radar, and it's kind of this 108 00:05:43,279 --> 00:05:46,320 Speaker 1: space looking vehicle, and you hail it just like you 109 00:05:46,360 --> 00:05:49,039 Speaker 1: would an Uber or a lift from an app. We 110 00:05:49,120 --> 00:05:52,039 Speaker 1: hailed it just like anyone else on the street. We 111 00:05:52,080 --> 00:05:55,080 Speaker 1: were with someone from the company, so obviously we were 112 00:05:55,120 --> 00:05:58,240 Speaker 1: sort of taken under their wings for this, but otherwise 113 00:05:58,279 --> 00:06:00,120 Speaker 1: the thing was operating just the way it would. We 114 00:06:00,160 --> 00:06:02,560 Speaker 1: saw it driving around the street, we called for it. 115 00:06:02,560 --> 00:06:04,559 Speaker 1: It took you a couple minutes for it to arrive 116 00:06:04,600 --> 00:06:06,800 Speaker 1: to us, just like it would in Uber, and it 117 00:06:06,880 --> 00:06:09,880 Speaker 1: picked us up. And this was wild because I have 118 00:06:10,080 --> 00:06:15,240 Speaker 1: been in autonomous cars before, but this was fully autonomous 119 00:06:15,240 --> 00:06:18,599 Speaker 1: with no one behind the wheel except what they call 120 00:06:19,440 --> 00:06:22,560 Speaker 1: it's called they call it Waimo Driver. That's their software 121 00:06:23,040 --> 00:06:27,400 Speaker 1: and it's AI infused software that drives you around. So 122 00:06:27,440 --> 00:06:30,039 Speaker 1: what they do is they map these cities out, They 123 00:06:30,160 --> 00:06:32,920 Speaker 1: really map them out to a very high degree, and 124 00:06:33,160 --> 00:06:35,479 Speaker 1: they figure out where they can park, where they can drive, 125 00:06:35,640 --> 00:06:38,840 Speaker 1: what's safe, what the speeds are, and then they take 126 00:06:38,839 --> 00:06:41,360 Speaker 1: all that information and the AI uses it to make 127 00:06:41,520 --> 00:06:45,200 Speaker 1: informed decisions as it's driving. So we got in this 128 00:06:45,320 --> 00:06:47,800 Speaker 1: car and I didn't know what I was going to 129 00:06:47,839 --> 00:06:51,320 Speaker 1: feel like because I had been in autonomous cars, but 130 00:06:51,360 --> 00:06:55,040 Speaker 1: again with a safety driver behind the wheel. And I 131 00:06:55,040 --> 00:06:57,400 Speaker 1: got in this car and I felt very safe it 132 00:06:57,480 --> 00:07:00,120 Speaker 1: pulled over. You have the app where they've got a 133 00:07:00,160 --> 00:07:02,960 Speaker 1: couple of smart things built into this app where it 134 00:07:03,000 --> 00:07:04,760 Speaker 1: can lead you to the car, and the car uses 135 00:07:04,760 --> 00:07:07,120 Speaker 1: your phone's bluetooth to kind of figure out where you're standing, 136 00:07:07,120 --> 00:07:09,120 Speaker 1: but it kind of stops in a safe place. You 137 00:07:09,160 --> 00:07:10,640 Speaker 1: may have to walk a little bit to get it. 138 00:07:11,800 --> 00:07:13,560 Speaker 1: Then once you get to the car, you can unlock 139 00:07:13,600 --> 00:07:16,280 Speaker 1: it with your phone. You can honk the horn on 140 00:07:16,360 --> 00:07:19,280 Speaker 1: the car so that if you're visually impaired, you can 141 00:07:19,360 --> 00:07:21,760 Speaker 1: kind of get an idea of where the car is located. 142 00:07:22,240 --> 00:07:24,440 Speaker 1: You can play a melody on the car, so if 143 00:07:24,480 --> 00:07:25,760 Speaker 1: you want to play a little bit of music, that 144 00:07:25,800 --> 00:07:27,840 Speaker 1: can help lead you to the car as well. And 145 00:07:27,880 --> 00:07:30,760 Speaker 1: it also displays your initials on the top of the car, 146 00:07:30,840 --> 00:07:33,920 Speaker 1: so you know that that Weimo is for you. And 147 00:07:33,960 --> 00:07:35,680 Speaker 1: then we got in the car and it was me 148 00:07:35,720 --> 00:07:40,120 Speaker 1: and my photographer and a PR person from Weimo, and 149 00:07:40,320 --> 00:07:41,960 Speaker 1: we just went We went to Ben and Jerry's. We 150 00:07:42,040 --> 00:07:44,280 Speaker 1: just took it a standard drive and I programmed in 151 00:07:44,280 --> 00:07:47,040 Speaker 1: where I wanted to go. We went to Hayte Ashbury, 152 00:07:47,040 --> 00:07:51,120 Speaker 1: which is a very famous intersection in San Francisco. And 153 00:07:51,160 --> 00:07:54,200 Speaker 1: the car took us and it was just wild to 154 00:07:54,280 --> 00:07:58,440 Speaker 1: watch that steering wheel turning, to watch it go around cars. 155 00:07:58,640 --> 00:08:01,520 Speaker 1: This is San Francisco. This is not some closed track 156 00:08:01,560 --> 00:08:05,360 Speaker 1: where it's super easy to drive. There were cars darting 157 00:08:05,360 --> 00:08:07,080 Speaker 1: out in front of us, There was bikers, there are 158 00:08:07,120 --> 00:08:10,160 Speaker 1: people crossing the intersections. We had to go around cars 159 00:08:10,160 --> 00:08:13,480 Speaker 1: that were double parked, and this car did this all 160 00:08:13,640 --> 00:08:16,720 Speaker 1: with ease. When I tell you, I was so comfortable 161 00:08:16,800 --> 00:08:19,320 Speaker 1: inside this car. It gave me a lot of hope 162 00:08:19,320 --> 00:08:22,720 Speaker 1: for this technology. And by the way, Weaimo is bringing 163 00:08:22,760 --> 00:08:25,120 Speaker 1: these cars to Los Angeles. In fact, if you live 164 00:08:25,120 --> 00:08:28,000 Speaker 1: in the LA area, you may see them already riding 165 00:08:28,000 --> 00:08:31,400 Speaker 1: around right now. They're in their sort of mapping face 166 00:08:31,520 --> 00:08:34,120 Speaker 1: where they're figuring out the entire city. They haven't said 167 00:08:34,120 --> 00:08:37,360 Speaker 1: where they're going to drive, but you can already in 168 00:08:37,360 --> 00:08:40,679 Speaker 1: San Francisco pick up a car just like you would 169 00:08:40,720 --> 00:08:43,480 Speaker 1: and Uber and it will self drive you where you 170 00:08:43,520 --> 00:08:46,200 Speaker 1: need to go. This is just wild stuff to me. Now, 171 00:08:46,679 --> 00:08:49,160 Speaker 1: like I said, Weimo's not the only company that's doing this. 172 00:08:49,200 --> 00:08:52,160 Speaker 1: You've got a company called Cruise, which is operating in 173 00:08:52,200 --> 00:08:56,360 Speaker 1: San Francisco, Austin, and Phoenix. Then you've got Motional, which 174 00:08:56,400 --> 00:08:59,400 Speaker 1: is operating in Las Vegas, and then Weaimo is operating 175 00:08:59,440 --> 00:09:03,120 Speaker 1: in Phoenix, San Francisco and coming soon to Los Angeles. 176 00:09:03,760 --> 00:09:08,720 Speaker 1: So what I experienced yesterday feels like the future. And 177 00:09:08,840 --> 00:09:11,040 Speaker 1: I don't think it's going to be right for every drive, 178 00:09:11,679 --> 00:09:15,840 Speaker 1: but it's safe. It's going to keep people from being distracted. 179 00:09:15,960 --> 00:09:19,360 Speaker 1: It's going to keep people from speeding. I mean, it's 180 00:09:19,400 --> 00:09:21,280 Speaker 1: going to keep people from human error. And yes, there 181 00:09:21,320 --> 00:09:25,240 Speaker 1: will be missteps by the AI that runs these computer systems, 182 00:09:25,679 --> 00:09:28,280 Speaker 1: but at the same time, we are going to have 183 00:09:28,440 --> 00:09:32,720 Speaker 1: autonomous cars riding around our streets, not only taking us 184 00:09:32,760 --> 00:09:35,200 Speaker 1: on taxi rides, but eventually our cars will be like 185 00:09:35,240 --> 00:09:38,000 Speaker 1: this as well. And being in this car yesterday just 186 00:09:38,000 --> 00:09:41,920 Speaker 1: made me realize how far this technology has progressed. From 187 00:09:41,960 --> 00:09:44,080 Speaker 1: the first time I got into an autonomous car where 188 00:09:44,080 --> 00:09:45,720 Speaker 1: I just took a loop. It was in Japan. This 189 00:09:45,800 --> 00:09:48,440 Speaker 1: was probably ten years ago, and it was a loop 190 00:09:48,559 --> 00:09:52,080 Speaker 1: inside a closed track with a whole bunch of computers, 191 00:09:52,120 --> 00:09:54,760 Speaker 1: a whole bunch of systems, and a safety driver and 192 00:09:54,800 --> 00:09:57,160 Speaker 1: we just went around in a circle. And that was 193 00:09:57,200 --> 00:09:59,560 Speaker 1: sort of nerve wracking, and to go from there ten 194 00:09:59,640 --> 00:10:02,800 Speaker 1: years ago go to taking a ride in San Francisco 195 00:10:02,880 --> 00:10:08,920 Speaker 1: on public streets is pretty incredible. So Waimo, thanks for 196 00:10:08,960 --> 00:10:11,160 Speaker 1: the ride, and again I'll have the story on KTLA 197 00:10:11,320 --> 00:10:13,920 Speaker 1: very soon. And look out for those cars if you 198 00:10:13,960 --> 00:10:14,360 Speaker 1: see one. 199 00:10:14,760 --> 00:10:15,280 Speaker 2: Every person. 200 00:10:15,280 --> 00:10:17,080 Speaker 1: I was out running in Santa Monica the other day 201 00:10:17,120 --> 00:10:20,800 Speaker 1: and every person was gathered around these cars that were 202 00:10:20,800 --> 00:10:22,160 Speaker 1: parked on the side of the street because they've all 203 00:10:22,200 --> 00:10:25,360 Speaker 1: these worrying like sensors and things. It just looks it 204 00:10:25,400 --> 00:10:28,080 Speaker 1: looks very futuristic, So keep an eye out for those. 205 00:10:28,520 --> 00:10:30,280 Speaker 1: I've got a great show of planned for you today. 206 00:10:30,280 --> 00:10:31,880 Speaker 1: I've got a couple of guests. We're going to talk 207 00:10:31,920 --> 00:10:34,840 Speaker 1: to Mark German, he covers Apple for Bloomberg. He's going 208 00:10:34,880 --> 00:10:38,640 Speaker 1: to tell us all about Apple's upcoming virtual reality headset. Later, 209 00:10:38,679 --> 00:10:42,400 Speaker 1: we're going to talk to a podcaster, Tom Merritt, a 210 00:10:42,440 --> 00:10:44,680 Speaker 1: great podcaster. He's going to join me and talk about 211 00:10:44,720 --> 00:10:48,040 Speaker 1: the new Super Nintendo World at Universal Studios. We're going 212 00:10:48,120 --> 00:10:51,600 Speaker 1: to talk about Amazon getting rid of a prime perk, 213 00:10:52,200 --> 00:10:55,680 Speaker 1: a new scam involving those DOCU sign emails plus your calls. 214 00:10:55,360 --> 00:10:56,000 Speaker 2: At Triple A. 215 00:10:56,440 --> 00:11:00,319 Speaker 1: Rich sorry, eight eight eight rich one oh one. I'm 216 00:11:00,400 --> 00:11:04,199 Speaker 1: Rich DeMuro. You're listening to rich on Tech. Welcome back 217 00:11:04,280 --> 00:11:07,040 Speaker 1: to rich on Tech. My name is Rich DeMuro, talking 218 00:11:07,160 --> 00:11:10,080 Speaker 1: technology with you today. The phone number to call in 219 00:11:10,320 --> 00:11:13,240 Speaker 1: is eight eight eight rich one oh one. That's triple 220 00:11:13,280 --> 00:11:17,200 Speaker 1: eight seven four to two, four to one zero one. 221 00:11:17,720 --> 00:11:20,760 Speaker 1: You can find me on Instagram. I am at rich 222 00:11:20,840 --> 00:11:22,840 Speaker 1: on Tech if you want to see some of the 223 00:11:22,840 --> 00:11:25,640 Speaker 1: things I talk about here on the show. Karen is 224 00:11:25,679 --> 00:11:28,880 Speaker 1: in Riverside. Karen, you're on with Rich Karen You here? 225 00:11:29,600 --> 00:11:30,679 Speaker 2: Nope, okay, let's I am. 226 00:11:30,760 --> 00:11:35,320 Speaker 1: Oh there you are. Hello, Welcome, Hi, welcome to the show. 227 00:11:35,360 --> 00:11:38,160 Speaker 1: Service you provide, oh well thanks, I if I can 228 00:11:38,240 --> 00:11:40,160 Speaker 1: figure out the phone lines, it'll be a better service. 229 00:11:42,120 --> 00:11:44,200 Speaker 3: I know that feeling sometimes, Oh. 230 00:11:44,040 --> 00:11:45,400 Speaker 1: I feel it every day. I mean, you know, when 231 00:11:45,400 --> 00:11:47,440 Speaker 1: you're playing with tech all day. Believe me, things go 232 00:11:47,520 --> 00:11:49,120 Speaker 1: wrong and I'm like, okay, come on, I got to 233 00:11:49,160 --> 00:11:51,120 Speaker 1: figure this stuff out. So what's happening in your life? 234 00:11:51,120 --> 00:11:51,760 Speaker 1: What's going on? 235 00:11:52,920 --> 00:11:56,960 Speaker 3: I have a pixel to phone and I was getting 236 00:11:57,000 --> 00:11:59,000 Speaker 3: ready to go get a new one because I knew 237 00:11:59,000 --> 00:12:01,960 Speaker 3: that it was slowly done, and I dropped it and 238 00:12:02,040 --> 00:12:06,320 Speaker 3: it broke. We transferred all the information and I thought 239 00:12:06,360 --> 00:12:10,400 Speaker 3: everything was fine, but I found that not the entire 240 00:12:10,559 --> 00:12:13,720 Speaker 3: calendar came over, and so I had things back to 241 00:12:13,760 --> 00:12:19,520 Speaker 3: twenty eighteen. It only transferred the calendar from twenty twenty 242 00:12:19,559 --> 00:12:23,200 Speaker 3: one forward. How can I go back and get my 243 00:12:23,280 --> 00:12:24,120 Speaker 3: old calendar? 244 00:12:25,080 --> 00:12:26,800 Speaker 2: Well, what do you use for your calendar? 245 00:12:27,840 --> 00:12:29,880 Speaker 3: It's just the calendar that's on the phone. 246 00:12:30,080 --> 00:12:34,240 Speaker 1: So it's just a Google login with your calendar. Yes, okay, 247 00:12:34,800 --> 00:12:39,320 Speaker 1: So if you go to a desktop computer and it 248 00:12:39,360 --> 00:12:42,680 Speaker 1: may have just transferred over newer stuff just to just 249 00:12:42,760 --> 00:12:44,920 Speaker 1: to kind of save space, or you know, it just 250 00:12:44,960 --> 00:12:47,080 Speaker 1: said like, hey, we're just going to do from today forward. 251 00:12:47,480 --> 00:12:49,960 Speaker 1: But typically, I mean I use Google Calendar, and I've 252 00:12:49,960 --> 00:12:52,880 Speaker 1: got my calendar from forever. I mean I could look 253 00:12:52,920 --> 00:12:55,679 Speaker 1: up events that I had on there from years ago. 254 00:12:55,800 --> 00:12:59,040 Speaker 1: So I think that the it could be the sync 255 00:12:59,200 --> 00:13:02,400 Speaker 1: on your phone. That could be one thing. It could 256 00:13:02,400 --> 00:13:04,839 Speaker 1: also be that it just didn't transfer. So what I 257 00:13:04,840 --> 00:13:07,320 Speaker 1: would recommend it is going to a desktop computer going 258 00:13:07,320 --> 00:13:09,080 Speaker 1: to calendar dot Google dot com. 259 00:13:09,080 --> 00:13:09,840 Speaker 2: Have you ever gone there? 260 00:13:10,960 --> 00:13:11,040 Speaker 4: No? 261 00:13:11,400 --> 00:13:14,360 Speaker 1: Okay, So if you go there, see if your calendar 262 00:13:14,520 --> 00:13:18,520 Speaker 1: is on that page. And for me, for instance, I've 263 00:13:18,600 --> 00:13:22,960 Speaker 1: got one, two, three, four, five, six seven different calendars 264 00:13:22,960 --> 00:13:26,839 Speaker 1: that I have on one main calendar, and if your 265 00:13:26,880 --> 00:13:29,800 Speaker 1: calendar is on there, check for it and then you 266 00:13:29,840 --> 00:13:33,600 Speaker 1: can start going back to December, November, whatever year you 267 00:13:33,600 --> 00:13:35,920 Speaker 1: want to check back and see and see if your 268 00:13:35,960 --> 00:13:39,480 Speaker 1: events are there. They should be there now. If they're there, 269 00:13:39,640 --> 00:13:42,120 Speaker 1: that means that the events have not been lost, So 270 00:13:42,160 --> 00:13:44,640 Speaker 1: that's one way you can access them. And then on 271 00:13:44,679 --> 00:13:47,800 Speaker 1: your phone, I would go into the calendar app and 272 00:13:47,840 --> 00:13:49,680 Speaker 1: take a look at the settings. And so I'm going 273 00:13:49,760 --> 00:13:51,960 Speaker 1: to see in the Google Calendar app if there is 274 00:13:52,000 --> 00:13:54,360 Speaker 1: a setting to say how far back you sink? I 275 00:13:54,400 --> 00:13:59,000 Speaker 1: know on the iPhone calendars there are let's see so 276 00:13:59,240 --> 00:14:02,840 Speaker 1: general looking to see and I don't really see a 277 00:14:02,920 --> 00:14:05,120 Speaker 1: place where it's saying like hey, you know, like on 278 00:14:05,200 --> 00:14:07,280 Speaker 1: iPhone it says how many events you know do you 279 00:14:07,320 --> 00:14:10,440 Speaker 1: want to sink like a year, six months? But typically 280 00:14:10,480 --> 00:14:14,200 Speaker 1: because everything on Google is in the cloud, it really 281 00:14:14,200 --> 00:14:16,360 Speaker 1: wouldn't say that, you know, it would just kind of 282 00:14:16,360 --> 00:14:19,600 Speaker 1: put those in there, no problem. So I would check 283 00:14:19,720 --> 00:14:22,760 Speaker 1: on the desktop and see if that's if that has 284 00:14:22,800 --> 00:14:27,440 Speaker 1: your events there, and if it doesn't, then the other 285 00:14:27,520 --> 00:14:29,600 Speaker 1: solution is to do you still have the old phone? 286 00:14:29,640 --> 00:14:31,560 Speaker 5: The pixel I do. 287 00:14:31,800 --> 00:14:34,080 Speaker 2: Okay. So if that's if you still. 288 00:14:33,840 --> 00:14:37,120 Speaker 1: Have your old phone, there's someone that could probably help 289 00:14:37,160 --> 00:14:39,840 Speaker 1: you get those off of there. And that would mean 290 00:14:39,920 --> 00:14:42,720 Speaker 1: either going somewhere because you can't see the screen right 291 00:14:42,760 --> 00:14:43,520 Speaker 1: on this old phone. 292 00:14:44,240 --> 00:14:44,680 Speaker 6: Correct. 293 00:14:44,840 --> 00:14:45,920 Speaker 2: Yeah, so that's the problem. 294 00:14:45,960 --> 00:14:49,080 Speaker 1: So you need someone that can actually access this without 295 00:14:49,520 --> 00:14:51,840 Speaker 1: seeing that screen, which would take a little bit of 296 00:14:51,840 --> 00:14:54,120 Speaker 1: know how to you know, like maybe one of these 297 00:14:54,160 --> 00:14:56,560 Speaker 1: places like a U break ie fix could do that 298 00:14:57,320 --> 00:15:01,200 Speaker 1: and and download that information off your phone without seeing 299 00:15:01,240 --> 00:15:04,160 Speaker 1: the screen. But I would go to the Google calendar 300 00:15:04,640 --> 00:15:09,080 Speaker 1: on your desktop, and that's the place to start. So 301 00:15:09,160 --> 00:15:12,440 Speaker 1: calendar dot Google dot com. See if your events are there. 302 00:15:12,720 --> 00:15:14,520 Speaker 1: And if this is a Google calendar, now it may 303 00:15:14,560 --> 00:15:16,760 Speaker 1: not be you know, do you log in with Google 304 00:15:16,800 --> 00:15:18,360 Speaker 1: like a Gmail account or do you log in with 305 00:15:18,360 --> 00:15:19,760 Speaker 1: like your work account. 306 00:15:20,080 --> 00:15:20,400 Speaker 7: You know what? 307 00:15:20,520 --> 00:15:25,240 Speaker 3: It just comes up from my app. I don't sign in. 308 00:15:25,400 --> 00:15:27,520 Speaker 1: Okay, So it's definitely so it sounds like it's just 309 00:15:27,560 --> 00:15:30,040 Speaker 1: your Google account that you're using. So if it's your 310 00:15:30,040 --> 00:15:32,920 Speaker 1: Google account, I think that these events are not lost. 311 00:15:32,960 --> 00:15:35,320 Speaker 1: I think you're gonna be okay. And I think that 312 00:15:35,760 --> 00:15:38,000 Speaker 1: if but the first place to check, like I said, 313 00:15:38,160 --> 00:15:40,840 Speaker 1: is that website and once you go to the website, 314 00:15:41,200 --> 00:15:44,000 Speaker 1: see if they're there, take a nice breath, sigh relief, 315 00:15:44,040 --> 00:15:46,000 Speaker 1: and then it's just a matter of sinking them back 316 00:15:46,040 --> 00:15:49,160 Speaker 1: to your phone and that will take you know a 317 00:15:49,160 --> 00:15:51,800 Speaker 1: little bit more figuring out of why they're not sinking 318 00:15:51,800 --> 00:15:54,200 Speaker 1: there and going into your settings and seeing if you 319 00:15:54,200 --> 00:15:56,880 Speaker 1: can maybe tweak some of those to do the older 320 00:15:56,920 --> 00:15:58,680 Speaker 1: events as well. That may be, you know, you may 321 00:15:58,760 --> 00:16:00,960 Speaker 1: just have to clear it out. You click the calendar 322 00:16:00,960 --> 00:16:02,800 Speaker 1: and click it back on, like turn it off, turn 323 00:16:02,840 --> 00:16:04,400 Speaker 1: it on. That may force a recink. 324 00:16:04,720 --> 00:16:05,640 Speaker 2: Does that all make sense? 325 00:16:06,600 --> 00:16:10,560 Speaker 3: It does. It's interesting though, because I have text messages 326 00:16:10,840 --> 00:16:12,560 Speaker 3: back to twenty eighteen. 327 00:16:12,840 --> 00:16:15,760 Speaker 2: Right, So it took those, which is yeah, yeah, but it. 328 00:16:15,920 --> 00:16:17,200 Speaker 3: Didn't take all the calendar. 329 00:16:17,640 --> 00:16:18,720 Speaker 2: Yeah, I want to take those. 330 00:16:19,240 --> 00:16:21,240 Speaker 1: I delete those after a year because they do take 331 00:16:21,320 --> 00:16:23,360 Speaker 1: up a lot. But it sounds like I think you're 332 00:16:23,400 --> 00:16:25,320 Speaker 1: going to be okay. I think these things are still 333 00:16:25,360 --> 00:16:28,120 Speaker 1: existing somewhere. I just think it's a matter of getting 334 00:16:28,160 --> 00:16:31,640 Speaker 1: them to your phone, and I think forcing a recink 335 00:16:31,760 --> 00:16:35,240 Speaker 1: might help as well. There is another setting that you 336 00:16:35,320 --> 00:16:37,640 Speaker 1: may want to look into, if you go into your settings, 337 00:16:38,160 --> 00:16:41,880 Speaker 1: if you look under Google on your phone, like Google 338 00:16:41,920 --> 00:16:46,280 Speaker 1: Services and there's a sink area and that may help 339 00:16:46,320 --> 00:16:48,840 Speaker 1: you as well. I have to find it on the phone, 340 00:16:48,840 --> 00:16:49,480 Speaker 1: but there is. 341 00:16:49,400 --> 00:16:53,320 Speaker 2: Like a. 342 00:16:51,720 --> 00:16:54,400 Speaker 1: Place in your settings where you can sink things as well, 343 00:16:54,440 --> 00:16:56,960 Speaker 1: so that may help. But I have a feeling these 344 00:16:57,000 --> 00:16:59,360 Speaker 1: things are around if you're using Google Calendar. They didn't 345 00:16:59,360 --> 00:17:02,680 Speaker 1: get deleted. That's my thought here, Karen, So report back 346 00:17:02,720 --> 00:17:02,880 Speaker 1: to me. 347 00:17:02,960 --> 00:17:05,320 Speaker 3: Okay, I will thank you so much. 348 00:17:05,320 --> 00:17:08,199 Speaker 1: All right, thanks so much for calling the show. All Right, 349 00:17:08,200 --> 00:17:10,359 Speaker 1: we got a lot more coming up on the show, 350 00:17:11,000 --> 00:17:14,720 Speaker 1: including we're going to talk about Amazon Prime Man. They're 351 00:17:14,760 --> 00:17:17,760 Speaker 1: paring down benefits for people, so if you use grocery delivery, 352 00:17:17,800 --> 00:17:21,240 Speaker 1: you want to hear about this. Plus smartphone sales worst 353 00:17:21,440 --> 00:17:24,480 Speaker 1: year ever last year in a long time. I'll explain 354 00:17:24,520 --> 00:17:26,320 Speaker 1: about that. Plus we'll take more of your calls, and 355 00:17:26,320 --> 00:17:29,200 Speaker 1: we're going to talk to Mark German about Apple's new 356 00:17:29,480 --> 00:17:33,440 Speaker 1: virtual reality headset. Mark breaks all the big Apple news. 357 00:17:33,760 --> 00:17:35,160 Speaker 1: We're going to talk to him in just a bit. 358 00:17:35,200 --> 00:17:39,200 Speaker 1: You're listening to Rich on Tech. Welcome back to rich 359 00:17:39,240 --> 00:17:41,439 Speaker 1: on Tech. My name is rich Dimiro. You're listening to 360 00:17:41,480 --> 00:17:43,479 Speaker 1: the show where we talk about the tech stuff I 361 00:17:43,520 --> 00:17:44,800 Speaker 1: think you should know about. 362 00:17:45,200 --> 00:17:48,399 Speaker 2: It's also the place where I answer your questions. My 363 00:17:48,480 --> 00:17:51,840 Speaker 2: guest is Mark German. He's a reporter for Bloomberg News 364 00:17:51,960 --> 00:17:55,480 Speaker 2: and he has been scooping Apple for years now. Mark, 365 00:17:55,520 --> 00:17:56,399 Speaker 2: Welcome to the show. 366 00:17:56,840 --> 00:17:58,520 Speaker 8: Thanks for having me. Great to be here. 367 00:17:58,720 --> 00:17:59,000 Speaker 2: Thanks. 368 00:17:59,040 --> 00:18:02,920 Speaker 1: So, your latest article on Bloomberg is about Apple's new 369 00:18:03,040 --> 00:18:06,040 Speaker 1: mixed reality headset, and we've been hearing a lot about 370 00:18:06,040 --> 00:18:08,720 Speaker 1: this over the years, but you seem to think that 371 00:18:08,800 --> 00:18:11,520 Speaker 1: this is very near to release. 372 00:18:11,640 --> 00:18:12,360 Speaker 2: Tell me about that. 373 00:18:13,280 --> 00:18:16,320 Speaker 8: Yes, so, I believe that the Apple Mixed Reality headset, 374 00:18:16,359 --> 00:18:19,560 Speaker 8: I'm for about seven eight years of development, will be 375 00:18:19,640 --> 00:18:22,520 Speaker 8: arriving this year, right, and it'll be their first major 376 00:18:22,560 --> 00:18:26,080 Speaker 8: new product category since the Apple Watch. It's going to 377 00:18:26,119 --> 00:18:27,679 Speaker 8: be a pretty big deal. I think it's a bit 378 00:18:27,680 --> 00:18:30,240 Speaker 8: of a risk for Apple for reasons I'm sure we'll 379 00:18:30,240 --> 00:18:32,880 Speaker 8: get into. But I think at the same time, it's 380 00:18:32,920 --> 00:18:35,800 Speaker 8: going to be very technologically advanced. It's going to be 381 00:18:35,800 --> 00:18:38,359 Speaker 8: a superior product to what's currently in the market in 382 00:18:38,440 --> 00:18:41,320 Speaker 8: terms of AR and VR. But it really depends on 383 00:18:41,400 --> 00:18:45,080 Speaker 8: the app ecosystem, how this gets priced long term, how 384 00:18:45,080 --> 00:18:47,280 Speaker 8: they position it, and if there's really a killer app 385 00:18:47,320 --> 00:18:48,520 Speaker 8: in order for it to take off. 386 00:18:49,160 --> 00:18:51,640 Speaker 1: So paint us a picture of what this device will 387 00:18:51,680 --> 00:18:54,520 Speaker 1: look like we've seen reality, you know, we've seen VR 388 00:18:54,560 --> 00:18:58,320 Speaker 1: headsets from Meta, We've seen them from HTC and some 389 00:18:58,400 --> 00:18:59,200 Speaker 1: other companies. 390 00:18:59,440 --> 00:19:00,679 Speaker 2: What will Apple look like? 391 00:19:01,680 --> 00:19:04,080 Speaker 8: So Apples will be unique. And then it'll have a 392 00:19:04,440 --> 00:19:07,520 Speaker 8: curved front. It'll look similar to Skith goggles that it'll 393 00:19:07,560 --> 00:19:10,720 Speaker 8: have cushions on the side. They'll have some sort of 394 00:19:10,760 --> 00:19:13,879 Speaker 8: speaker array on the left and right sides. It'll have 395 00:19:14,320 --> 00:19:18,760 Speaker 8: over a dozen cameras positioned outside the device in order 396 00:19:18,800 --> 00:19:22,159 Speaker 8: to create what's known as an augmented reality pass through mode. 397 00:19:22,440 --> 00:19:25,520 Speaker 8: So typical AR glasses, they have glass lenses, so obviously 398 00:19:25,560 --> 00:19:27,680 Speaker 8: you can see in front of you. In this case, 399 00:19:27,680 --> 00:19:30,960 Speaker 8: they'll use cameras to create that effect. Inside will be 400 00:19:30,960 --> 00:19:34,680 Speaker 8: two very high resolution displays four K each. Those are 401 00:19:34,680 --> 00:19:38,800 Speaker 8: made with Sony for Apple micro led displays to do 402 00:19:38,840 --> 00:19:42,240 Speaker 8: the virtual reality effect. And then the other cameras inside 403 00:19:42,280 --> 00:19:45,080 Speaker 8: and outside the device will be for analyzing your eyes 404 00:19:45,720 --> 00:19:48,840 Speaker 8: that's on the inside. Outside it'll be too in addition 405 00:19:48,880 --> 00:19:51,959 Speaker 8: to see your environment, to scan your body, your arms, 406 00:19:52,200 --> 00:19:57,000 Speaker 8: your legs, your upper body, torso, and what have you 407 00:19:57,040 --> 00:19:59,600 Speaker 8: in order to create a realistic rendering of what you 408 00:19:59,640 --> 00:20:00,000 Speaker 8: look like. 409 00:20:00,560 --> 00:20:04,880 Speaker 2: Wow, and so with all these sensors. This is this 410 00:20:04,960 --> 00:20:08,560 Speaker 2: is really far ahead of what Meta has on their 411 00:20:08,600 --> 00:20:11,919 Speaker 2: basic headset. I have not tested the recent one that 412 00:20:12,000 --> 00:20:13,880 Speaker 2: just came out. How does it compare. 413 00:20:15,280 --> 00:20:19,760 Speaker 8: There's really one main comparison, and that's the underlying technology. 414 00:20:20,200 --> 00:20:23,880 Speaker 8: That's the mixed reality tech. So Meta uses a similar 415 00:20:24,400 --> 00:20:28,000 Speaker 8: system where they have displays to present virtual reality and 416 00:20:28,240 --> 00:20:31,520 Speaker 8: external cameras to create an augmented reality pass through mode. 417 00:20:32,200 --> 00:20:34,600 Speaker 8: The other, you know, comparison you could make is that 418 00:20:34,640 --> 00:20:36,840 Speaker 8: I think neither device really has a killer app or 419 00:20:36,960 --> 00:20:40,880 Speaker 8: use case. You'd be buying this because you're a tech fan, right, 420 00:20:42,200 --> 00:20:45,240 Speaker 8: not because you're buying it to actually do something, whereas 421 00:20:45,280 --> 00:20:48,080 Speaker 8: you might buy the iPhone, the iPad, the Apple watch, 422 00:20:48,160 --> 00:20:50,600 Speaker 8: you know, for fitness, and obviously everyone needs a phone, 423 00:20:51,000 --> 00:20:53,119 Speaker 8: everyone wants some sort of computer. That's why you get 424 00:20:53,119 --> 00:20:55,680 Speaker 8: an iPad or an entertainment device. This would be a 425 00:20:55,720 --> 00:20:58,720 Speaker 8: new category without a very clear use case. So I 426 00:20:58,800 --> 00:21:01,880 Speaker 8: think Apple and Meta are very similar in that regard. 427 00:21:02,640 --> 00:21:04,760 Speaker 2: Now you said that it has all these sensors. 428 00:21:04,920 --> 00:21:07,320 Speaker 1: This is to power some sort of eye and hand 429 00:21:07,440 --> 00:21:11,359 Speaker 1: tracking capabilities, because many of these headsets you need to 430 00:21:11,440 --> 00:21:13,879 Speaker 1: hold some sort of device to see where your hands 431 00:21:13,880 --> 00:21:16,280 Speaker 1: are and to select things. You believe that you'll be 432 00:21:16,320 --> 00:21:20,760 Speaker 1: able to select things using just your hands and your eyes. 433 00:21:22,080 --> 00:21:24,320 Speaker 8: That's right, So this is going to be primarily ie 434 00:21:24,359 --> 00:21:28,240 Speaker 8: in hand controlled. Every time Apple releases a new major 435 00:21:28,240 --> 00:21:31,159 Speaker 8: product category, they like to talk up a new input method. 436 00:21:31,680 --> 00:21:34,320 Speaker 8: With the iPod, that was the wheel. With the iPhone 437 00:21:34,359 --> 00:21:37,359 Speaker 8: and the iPad, obviously that was touch, and with the 438 00:21:37,440 --> 00:21:40,640 Speaker 8: Apple Watch, they really positioned the digital crown as that. 439 00:21:40,560 --> 00:21:41,400 Speaker 9: New input method. 440 00:21:41,720 --> 00:21:43,920 Speaker 8: Now, I think you can make an argument the crown 441 00:21:43,960 --> 00:21:46,040 Speaker 8: didn't really take off. It's a small part about how 442 00:21:46,040 --> 00:21:48,639 Speaker 8: you use the Apple Watch, but that's how they presented it. 443 00:21:48,840 --> 00:21:51,800 Speaker 8: And I think when they present this headset, which I 444 00:21:51,800 --> 00:21:56,280 Speaker 8: think will be called the Reality Pro, their major talking 445 00:21:56,320 --> 00:21:58,840 Speaker 8: point will be the eye and hand control. So look 446 00:21:58,880 --> 00:22:02,520 Speaker 8: at something to to identify it, to select it, pinch 447 00:22:02,560 --> 00:22:05,560 Speaker 8: your thumb and your index finger together to actually take 448 00:22:05,600 --> 00:22:06,440 Speaker 8: action on that item. 449 00:22:07,080 --> 00:22:08,600 Speaker 1: Okay, so let's talk about some of the things you'll 450 00:22:08,640 --> 00:22:11,080 Speaker 1: be able to do with this headset. Obviously, Apple has 451 00:22:11,119 --> 00:22:14,679 Speaker 1: a very deep developer base, many many great apps for 452 00:22:14,720 --> 00:22:17,919 Speaker 1: the iPhone. I imagine developers will be very excited to 453 00:22:17,960 --> 00:22:20,840 Speaker 1: make apps for this device. But in addition to apps, 454 00:22:21,320 --> 00:22:26,320 Speaker 1: immersive video content you're talking about FaceTime, video conferencing, meeting rooms, 455 00:22:26,720 --> 00:22:31,320 Speaker 1: even create an external display for your computer inside this headset. 456 00:22:32,640 --> 00:22:35,960 Speaker 8: That's right, So tapping into your other Apple devices, whether 457 00:22:36,040 --> 00:22:39,960 Speaker 8: that's your phone, your iPad, your Mac and integrating using 458 00:22:40,000 --> 00:22:43,080 Speaker 8: the phone's keyboard as the keyboard for the headset, extending 459 00:22:43,080 --> 00:22:46,399 Speaker 8: your max display. Those will be key parts of the headset. 460 00:22:46,680 --> 00:22:48,639 Speaker 8: And then the other important thing to note is that 461 00:22:48,680 --> 00:22:51,480 Speaker 8: this will run many of the different iPhone apps already 462 00:22:51,520 --> 00:22:54,680 Speaker 8: available in sort of VR and AR versions, whether that's 463 00:22:54,680 --> 00:22:56,760 Speaker 8: Apples apps or third party apps. This will have an 464 00:22:56,800 --> 00:22:59,680 Speaker 8: app store, third party app ecosystem. But I think the 465 00:22:59,720 --> 00:23:02,320 Speaker 8: real challenge for Apple will be, in addition to lacking 466 00:23:02,320 --> 00:23:05,920 Speaker 8: a key killer feature, is going to be the price point. 467 00:23:06,040 --> 00:23:08,080 Speaker 8: So this is probably going to cost around three thousand 468 00:23:08,160 --> 00:23:10,680 Speaker 8: dollars at the outset, and so I think that's going 469 00:23:10,720 --> 00:23:13,520 Speaker 8: to put this device really out of reach for many people. 470 00:23:13,880 --> 00:23:15,800 Speaker 8: I mean, I think the combination of a three thousand 471 00:23:15,880 --> 00:23:19,879 Speaker 8: dollars price tag, along with a very limited appeal for 472 00:23:20,000 --> 00:23:23,320 Speaker 8: the technology it's still being very early, combined with a 473 00:23:23,400 --> 00:23:26,040 Speaker 8: killer app or reason to buy the device, is going 474 00:23:26,119 --> 00:23:29,439 Speaker 8: to really you know, risk Apple's reputation for smash hit 475 00:23:29,560 --> 00:23:30,600 Speaker 8: new product categories. 476 00:23:31,520 --> 00:23:33,800 Speaker 1: This is more of a slow burn for Apple because 477 00:23:33,840 --> 00:23:37,600 Speaker 1: this is where the future we expect to go, and 478 00:23:37,600 --> 00:23:39,560 Speaker 1: I have to get in at some point. Is this 479 00:23:39,720 --> 00:23:41,760 Speaker 1: the right product for them to get in with or 480 00:23:41,800 --> 00:23:44,560 Speaker 1: should they have tried to get somewhere of a cheaper product? 481 00:23:46,040 --> 00:23:47,000 Speaker 10: You know, I. 482 00:23:46,920 --> 00:23:49,879 Speaker 8: Really think that now is a really opportune time for 483 00:23:49,920 --> 00:23:53,399 Speaker 8: them to strike, given the if they really believe that 484 00:23:53,440 --> 00:23:56,080 Speaker 8: this is the future. And I tend to agree that 485 00:23:56,119 --> 00:23:59,679 Speaker 8: the future is standalone AR glasses with iPhone like capabilities 486 00:23:59,720 --> 00:24:02,560 Speaker 8: and I like price and iPhone like battery life. You know, 487 00:24:02,880 --> 00:24:05,160 Speaker 8: I think it's going to be five to ten years 488 00:24:05,160 --> 00:24:07,560 Speaker 8: before you're able to get there, right, And they do 489 00:24:07,720 --> 00:24:09,960 Speaker 8: need it to prepare for that future. They need to 490 00:24:09,960 --> 00:24:12,600 Speaker 8: set the foundation for that. If they waited a couple 491 00:24:12,640 --> 00:24:15,240 Speaker 8: of years, they could probably get this down another thousand 492 00:24:15,240 --> 00:24:17,800 Speaker 8: dollars or so. But the time is right given the 493 00:24:17,800 --> 00:24:20,320 Speaker 8: competitive landscape right now is extraordinarily weak. 494 00:24:21,040 --> 00:24:24,600 Speaker 1: And so the timeframe you're thinking is they talk about 495 00:24:24,640 --> 00:24:27,479 Speaker 1: it in the next couple of months, Developers get to 496 00:24:27,520 --> 00:24:30,600 Speaker 1: really take a deep dive at WWDC, which is typically 497 00:24:30,680 --> 00:24:33,280 Speaker 1: in June, and then we may have this by the holidays. 498 00:24:33,320 --> 00:24:34,320 Speaker 2: Does that sound right. 499 00:24:35,200 --> 00:24:35,919 Speaker 4: Sounds right to me. 500 00:24:36,200 --> 00:24:36,480 Speaker 2: Wow. 501 00:24:36,600 --> 00:24:40,240 Speaker 8: I mean, obviously there's a strong chance that this doesn't 502 00:24:40,240 --> 00:24:43,760 Speaker 8: debut until June, but I'd be very surprised if it 503 00:24:43,800 --> 00:24:46,479 Speaker 8: doesn't debut by June. 504 00:24:46,520 --> 00:24:46,720 Speaker 11: Well. 505 00:24:46,840 --> 00:24:50,080 Speaker 1: WWDC is the big gathering of all the developers for 506 00:24:50,200 --> 00:24:54,399 Speaker 1: Apple apps up in San Francisco typically, and so it's 507 00:24:54,440 --> 00:24:57,160 Speaker 1: a great time. If they didn't reveal this until then, 508 00:24:57,640 --> 00:25:00,280 Speaker 1: it'd be tough for them to sort of get umped 509 00:25:00,280 --> 00:25:02,480 Speaker 1: about that and have people attending that that want to 510 00:25:02,520 --> 00:25:05,880 Speaker 1: talk more about virtual reality and augmented reality. I think 511 00:25:05,880 --> 00:25:07,800 Speaker 1: one of the big advantages here is the. 512 00:25:07,680 --> 00:25:10,800 Speaker 2: Fact that it will have the app store, or at 513 00:25:10,880 --> 00:25:13,640 Speaker 2: least a portion of it the catalog, available right out 514 00:25:13,640 --> 00:25:14,080 Speaker 2: of the gate. 515 00:25:15,560 --> 00:25:19,000 Speaker 8: So you will have iPhone apps available right other gate, 516 00:25:19,080 --> 00:25:21,040 Speaker 8: So just like you can run iPhone apps on an 517 00:25:21,080 --> 00:25:24,400 Speaker 8: iPad or just back then at the beginning of the iPad, 518 00:25:24,520 --> 00:25:26,199 Speaker 8: one of the key things they noted was you can 519 00:25:26,280 --> 00:25:28,680 Speaker 8: run the iPhone apps on the iPad. I think you'll 520 00:25:28,720 --> 00:25:31,200 Speaker 8: be able to run iPad and iPhone apps on this headset, 521 00:25:31,240 --> 00:25:33,199 Speaker 8: but you're really going to want new apps created for 522 00:25:33,240 --> 00:25:36,560 Speaker 8: this device, specifically to tap into AR, to tap into VR. 523 00:25:36,760 --> 00:25:40,480 Speaker 8: Some of the faster processors and such. I think that's 524 00:25:40,600 --> 00:25:43,760 Speaker 8: going to be something you see happen. But I think 525 00:25:43,840 --> 00:25:47,439 Speaker 8: developers are probably going to have to really consider how 526 00:25:47,520 --> 00:25:50,000 Speaker 8: quickly they want to jump onto this platform given the 527 00:25:50,040 --> 00:25:52,720 Speaker 8: price point. Right, developers are going to have to invest 528 00:25:52,760 --> 00:25:55,400 Speaker 8: a lot of time, resources, and money to build applications 529 00:25:55,400 --> 00:25:57,359 Speaker 8: for this, and so they're probably going to take a 530 00:25:57,400 --> 00:25:59,600 Speaker 8: slogo approach as well to try to determine if this 531 00:25:59,640 --> 00:26:02,560 Speaker 8: thing's really going to take off. Knowing Apple, they'll get 532 00:26:02,560 --> 00:26:04,280 Speaker 8: it right eventually, but I think it's going to take 533 00:26:04,280 --> 00:26:05,040 Speaker 8: a little bit of time. 534 00:26:05,359 --> 00:26:08,040 Speaker 1: And another key point is that you're thinking you will 535 00:26:08,080 --> 00:26:10,600 Speaker 1: not need an iPhone to use this, And of course 536 00:26:10,640 --> 00:26:14,080 Speaker 1: Apple has a very good network of their own stores 537 00:26:14,440 --> 00:26:17,080 Speaker 1: where they can easily demo this new product. 538 00:26:18,520 --> 00:26:22,040 Speaker 8: Definitely they want to position this is sort of a 539 00:26:22,080 --> 00:26:25,359 Speaker 8: halo product that's going to drive traffic to Apple retail source, 540 00:26:25,440 --> 00:26:29,440 Speaker 8: drive marketing to Apple. And maybe you come to play 541 00:26:29,440 --> 00:26:31,640 Speaker 8: with this Apple headset inside the store and you leave 542 00:26:31,640 --> 00:26:33,840 Speaker 8: with AirPods. That's not too bad for Apple. 543 00:26:33,600 --> 00:26:36,440 Speaker 2: Either, absolutely, and you'll probably want the air pods to 544 00:26:36,960 --> 00:26:40,159 Speaker 2: use for this as well. Mark German is a reporter 545 00:26:40,240 --> 00:26:43,800 Speaker 2: for Bloomberg. His newsletter is called Power on his Twitter 546 00:26:43,960 --> 00:26:46,000 Speaker 2: is at Mark German Mark. 547 00:26:46,000 --> 00:26:47,480 Speaker 1: Thanks so much for joining me. How do you get 548 00:26:47,480 --> 00:26:48,440 Speaker 1: all these Apple scoops? 549 00:26:49,640 --> 00:26:52,359 Speaker 8: Thanks so much for having me. I really appreciate it 550 00:26:52,440 --> 00:26:55,000 Speaker 8: and great to finally be on here. And anyone listening 551 00:26:55,040 --> 00:26:58,360 Speaker 8: to this, please do tune into power on every Sunday. 552 00:26:58,720 --> 00:27:01,280 Speaker 2: Excellent and I'm not going to your last I didn't 553 00:27:01,320 --> 00:27:04,160 Speaker 2: think you would. All right, coming up more of your 554 00:27:04,200 --> 00:27:06,000 Speaker 2: calls plus tech news and tips. 555 00:27:06,000 --> 00:27:07,520 Speaker 1: If you want to join in. The phone number to 556 00:27:07,520 --> 00:27:10,640 Speaker 1: call is triple eight rich one oh one. My name 557 00:27:10,680 --> 00:27:13,400 Speaker 1: is Rich Damiro. You are listening to Rich on tech. 558 00:27:14,200 --> 00:27:17,000 Speaker 1: Welcome back to Rich on Tech. I'm Rich Damiro, hanging 559 00:27:17,040 --> 00:27:19,840 Speaker 1: out with you here talking about technology. The phone lines 560 00:27:19,880 --> 00:27:24,200 Speaker 1: are open triple eight rich one oh one. That's eight 561 00:27:24,359 --> 00:27:28,840 Speaker 1: eight eight seven four to two, four to one zero one. 562 00:27:29,640 --> 00:27:33,480 Speaker 1: All right, let's go to Bill. Bill is in Torns, California. Bill, 563 00:27:33,520 --> 00:27:35,160 Speaker 1: you're on with Rich. What's going on? 564 00:27:36,200 --> 00:27:36,400 Speaker 6: Hey? 565 00:27:36,520 --> 00:27:39,760 Speaker 7: Rich, thank you for taking my call. So I have 566 00:27:40,000 --> 00:27:43,680 Speaker 7: a Macintosh at work and I would like to access 567 00:27:43,720 --> 00:27:46,679 Speaker 7: it from my Mac laptop at home. And I know 568 00:27:46,720 --> 00:27:50,359 Speaker 7: there's you have like paid sponsors advertising those monthly fee things, 569 00:27:50,359 --> 00:27:53,119 Speaker 7: but it's rare that I want to do that, but 570 00:27:53,200 --> 00:27:56,359 Speaker 7: I know that Apple has like Apple Remote Access built in, 571 00:27:57,240 --> 00:27:59,560 Speaker 7: and there's a bunch of different weird free apps, but 572 00:27:59,600 --> 00:28:01,960 Speaker 7: they get really bad reviews. I just want to be 573 00:28:01,960 --> 00:28:05,680 Speaker 7: able to once WHI I'll log into my computer and 574 00:28:05,800 --> 00:28:09,399 Speaker 7: you know, maybe control what's running on my office computer 575 00:28:09,800 --> 00:28:12,639 Speaker 7: from my home Mac laptop got their way to do 576 00:28:12,640 --> 00:28:14,560 Speaker 7: that without getting one of these monthly fee things. I 577 00:28:14,640 --> 00:28:17,440 Speaker 7: used to use something called Chicken to the VNC many 578 00:28:17,480 --> 00:28:20,040 Speaker 7: many years ago. I don't even if that's still an option. 579 00:28:20,680 --> 00:28:24,000 Speaker 1: That's quite the name for that product. I haven't heard 580 00:28:24,000 --> 00:28:26,840 Speaker 1: of that one. Chicken of the VNC. 581 00:28:27,160 --> 00:28:29,720 Speaker 5: Wow, okay, yeah it worked. 582 00:28:29,960 --> 00:28:32,000 Speaker 1: Yeah, But okay, a couple of things. First off, is 583 00:28:32,000 --> 00:28:33,879 Speaker 1: your work going to allow you to do this? 584 00:28:34,720 --> 00:28:36,800 Speaker 7: Well, yeah, it's it's my own business. So there's there's 585 00:28:36,880 --> 00:28:40,000 Speaker 7: just one If there's one computer at my office and 586 00:28:40,040 --> 00:28:42,600 Speaker 7: I live, like, you know, a few miles away, and 587 00:28:42,640 --> 00:28:44,040 Speaker 7: I just want it once in a while. I got 588 00:28:44,080 --> 00:28:46,440 Speaker 7: my laptop, I'm like, man, I wish I could, you know, 589 00:28:46,520 --> 00:28:48,680 Speaker 7: look at something on my database. But right, you know, 590 00:28:48,720 --> 00:28:50,480 Speaker 7: then I have to drive into work and then turn 591 00:28:50,600 --> 00:28:52,120 Speaker 7: It's like it's kind of pain of the next and 592 00:28:52,160 --> 00:28:54,080 Speaker 7: I leave my computer on at work anyway. 593 00:28:54,200 --> 00:28:55,640 Speaker 2: Yeah, so there's well, there's two things. 594 00:28:55,640 --> 00:28:57,960 Speaker 1: So first off, have you tried because Mac you know 595 00:28:58,000 --> 00:29:01,280 Speaker 1: they have they have Apple Remote Desktop built into the 596 00:29:01,320 --> 00:29:02,360 Speaker 1: Mac software. 597 00:29:02,400 --> 00:29:04,640 Speaker 2: So have you tried that? And is that not working? 598 00:29:05,600 --> 00:29:06,040 Speaker 5: I have? 599 00:29:06,280 --> 00:29:08,680 Speaker 7: Yeah, I've tried it and it's not working. And I 600 00:29:08,680 --> 00:29:10,440 Speaker 7: don't know if I should hire like a tech guy 601 00:29:10,480 --> 00:29:12,440 Speaker 7: to come over and explain it to me, because it 602 00:29:12,720 --> 00:29:16,560 Speaker 7: just didn't seem to It just didn't work. It was 603 00:29:16,600 --> 00:29:17,040 Speaker 7: given me. 604 00:29:17,240 --> 00:29:19,440 Speaker 11: I watched YouTube videos and what the YouTube. 605 00:29:19,200 --> 00:29:21,040 Speaker 7: Video has said was not what I was seeing on 606 00:29:21,080 --> 00:29:24,720 Speaker 7: my machine. And maybe it was gifven operating system I'm using. 607 00:29:24,920 --> 00:29:28,360 Speaker 7: I'm using both machines. I think they're running Big Surve, 608 00:29:28,400 --> 00:29:33,240 Speaker 7: the most most up to date, uh you know, but 609 00:29:33,400 --> 00:29:37,280 Speaker 7: like for example, on one uh YouTube video, it said 610 00:29:37,280 --> 00:29:40,760 Speaker 7: when you click on you know, remote management, it will 611 00:29:40,800 --> 00:29:42,520 Speaker 7: give you like an IP address of all you have 612 00:29:42,600 --> 00:29:45,840 Speaker 7: to do is log into that. Well, on my computer 613 00:29:45,920 --> 00:29:48,360 Speaker 7: at work, when I click on you know remote management, 614 00:29:49,200 --> 00:29:54,640 Speaker 7: it gives me this whole like web address that you know, 615 00:29:54,680 --> 00:29:57,680 Speaker 7: it doesn't work, so I'm not quite sure what I'm doing. 616 00:29:57,760 --> 00:30:00,280 Speaker 1: Well, yeah, and that could be that your network work 617 00:30:00,400 --> 00:30:04,240 Speaker 1: is set up to not allow remote access into this computer. 618 00:30:04,360 --> 00:30:06,160 Speaker 1: You know, it may be set up a certain way 619 00:30:06,200 --> 00:30:10,680 Speaker 1: where for security reasons, it's not allowing, you know, someone 620 00:30:10,720 --> 00:30:13,960 Speaker 1: to just pop into your network from outside of the network, 621 00:30:13,960 --> 00:30:17,920 Speaker 1: and that could definitely be a situation that is something 622 00:30:17,920 --> 00:30:20,040 Speaker 1: that you would have to figure out with, you know, 623 00:30:20,080 --> 00:30:21,080 Speaker 1: with an it person. 624 00:30:21,760 --> 00:30:23,280 Speaker 2: Yeah, that's like a router thing. 625 00:30:23,720 --> 00:30:25,479 Speaker 1: Yeah, and it's been a while since I've done this 626 00:30:25,560 --> 00:30:29,719 Speaker 1: with my personal MacBook and okay, So so basically the 627 00:30:29,720 --> 00:30:31,600 Speaker 1: program that I would recommend if you want to just 628 00:30:31,640 --> 00:30:33,280 Speaker 1: try something easy, and this is the one that I use. 629 00:30:34,200 --> 00:30:36,960 Speaker 1: So my mom lives across the country and she's got 630 00:30:36,960 --> 00:30:39,480 Speaker 1: her computer set up and sometimes she needs help doing things, 631 00:30:39,560 --> 00:30:41,400 Speaker 1: and so I use a program called team Viewer. 632 00:30:41,480 --> 00:30:43,000 Speaker 2: Have you heard of that I have? 633 00:30:43,400 --> 00:30:48,239 Speaker 1: Okay, and so this has a completely free solution and 634 00:30:48,320 --> 00:30:50,240 Speaker 1: it should be able to do what you need to do. 635 00:30:50,760 --> 00:30:52,920 Speaker 2: It's always worked for me. Yeah. 636 00:30:52,960 --> 00:30:55,040 Speaker 1: So it's an app and they do have price you know, 637 00:30:55,040 --> 00:30:59,520 Speaker 1: they do have paid products, but if you want to 638 00:30:59,640 --> 00:31:02,239 Speaker 1: use it free for personal use. Now this you know, 639 00:31:02,280 --> 00:31:03,960 Speaker 1: this runs a little bit of a gray line with 640 00:31:04,000 --> 00:31:07,400 Speaker 1: whether this is personal or business use. But you know, 641 00:31:07,520 --> 00:31:11,680 Speaker 1: team Viewer you can download it and you can log 642 00:31:11,720 --> 00:31:13,760 Speaker 1: onto your Mac from wherever you want. And it's it's 643 00:31:13,800 --> 00:31:14,720 Speaker 1: pretty simple. 644 00:31:14,880 --> 00:31:17,680 Speaker 7: Okay, wonderful and you you've had good success. 645 00:31:17,360 --> 00:31:18,080 Speaker 2: With that, I've had. 646 00:31:18,160 --> 00:31:20,640 Speaker 1: I mean, my mom is not a tech person, even 647 00:31:20,680 --> 00:31:23,840 Speaker 1: though she had a tech kid. So if she can 648 00:31:23,840 --> 00:31:26,280 Speaker 1: tell me the pat Now there's two ways of doing it. 649 00:31:26,320 --> 00:31:28,840 Speaker 1: There's a little passcode that can be generated, and she 650 00:31:28,920 --> 00:31:30,440 Speaker 1: can read that to you to make sure you know, 651 00:31:30,480 --> 00:31:33,120 Speaker 1: for security reasons that you're the you know, a trusted 652 00:31:33,160 --> 00:31:36,520 Speaker 1: person logging into their computer. But or you can just 653 00:31:36,600 --> 00:31:39,120 Speaker 1: save that that passcode as well on your device. 654 00:31:39,200 --> 00:31:40,479 Speaker 2: That's probably what you'd want to do. 655 00:31:40,920 --> 00:31:43,280 Speaker 1: But once you have this running on the one, yeah, 656 00:31:43,440 --> 00:31:45,960 Speaker 1: once you have this running on your other computer, anytime 657 00:31:46,000 --> 00:31:48,080 Speaker 1: you want to log in, you just you know, fire 658 00:31:48,160 --> 00:31:51,120 Speaker 1: up the app on your side, connect to the computer. 659 00:31:51,200 --> 00:31:53,920 Speaker 1: It'll be displayed on the screen if it's saved after 660 00:31:53,920 --> 00:31:56,440 Speaker 1: the first time you do it, and you'll just see 661 00:31:56,440 --> 00:31:59,840 Speaker 1: that screen. You'll you'll see your the other computer screen 662 00:31:59,880 --> 00:32:02,360 Speaker 1: on your screen and you can just use your mouse 663 00:32:02,360 --> 00:32:04,920 Speaker 1: and keyboard to control it just like you would you know, 664 00:32:05,000 --> 00:32:05,760 Speaker 1: any other computer. 665 00:32:06,160 --> 00:32:09,040 Speaker 2: Now, there may be a little lag or to lab I. 666 00:32:09,040 --> 00:32:12,800 Speaker 7: Do the app on both machines, correct, yep, Okay, and 667 00:32:12,840 --> 00:32:16,960 Speaker 7: I can control the one. I can actually control the 668 00:32:17,040 --> 00:32:18,520 Speaker 7: computer from my laptop. 669 00:32:18,760 --> 00:32:19,640 Speaker 11: Yeah, at the other end. 670 00:32:19,720 --> 00:32:20,560 Speaker 2: Yep, you'll see that. 671 00:32:20,640 --> 00:32:22,520 Speaker 7: Okay, yep, that's right. 672 00:32:22,680 --> 00:32:23,560 Speaker 2: That's what I recommend. 673 00:32:23,560 --> 00:32:25,560 Speaker 1: And you know, and also I think you should give 674 00:32:25,560 --> 00:32:27,400 Speaker 1: the other you know, the Mac remote desktop. I think 675 00:32:27,440 --> 00:32:30,160 Speaker 1: you should just try to use that first, just maybe 676 00:32:30,200 --> 00:32:32,960 Speaker 1: give that another spin, just because that's a little bit 677 00:32:32,960 --> 00:32:36,000 Speaker 1: of a cleaner solution because it's built in. But you know, 678 00:32:36,080 --> 00:32:37,800 Speaker 1: if it's not working for you, you just try the team 679 00:32:37,880 --> 00:32:39,640 Speaker 1: viewer and see if that works. 680 00:32:40,120 --> 00:32:43,120 Speaker 7: I prefer the remote desktop because it is built in 681 00:32:43,160 --> 00:32:45,160 Speaker 7: and that's what it's for. I'm just again a not 682 00:32:45,280 --> 00:32:46,960 Speaker 7: that tech savvy, and I figured maybe it was my 683 00:32:47,080 --> 00:32:50,360 Speaker 7: router not letting me get in to the back end 684 00:32:50,440 --> 00:32:54,160 Speaker 7: of that, you know, like there's forwarding stuff and. 685 00:32:54,120 --> 00:32:54,800 Speaker 5: I don't understand. 686 00:32:55,000 --> 00:32:59,400 Speaker 1: Yeah, exactly, that's where you get into. Now here's the thing. 687 00:32:59,520 --> 00:33:02,520 Speaker 1: Once you yeah, once you once you get into that 688 00:33:02,520 --> 00:33:04,720 Speaker 1: remote login, it's like I'm looking at it on this 689 00:33:04,800 --> 00:33:08,040 Speaker 1: computer and you've got to type in this whole address 690 00:33:08,080 --> 00:33:10,880 Speaker 1: to get to your network, and your network just may 691 00:33:10,880 --> 00:33:12,880 Speaker 1: not allow that to happen. And that's what I think 692 00:33:12,960 --> 00:33:15,800 Speaker 1: is going on, especially if you're using, you know, like 693 00:33:15,840 --> 00:33:18,200 Speaker 1: a router from the cable company or something like that. 694 00:33:18,240 --> 00:33:21,680 Speaker 2: Like they just may block those incoming requests, which is 695 00:33:21,720 --> 00:33:23,600 Speaker 2: typical because that's much more secure. 696 00:33:23,840 --> 00:33:25,080 Speaker 11: So got it. 697 00:33:25,600 --> 00:33:27,320 Speaker 1: All right, We'll try to eave you and let me 698 00:33:27,360 --> 00:33:29,800 Speaker 1: know what happens. Thank you, I will, all right, Bill, 699 00:33:29,880 --> 00:33:34,200 Speaker 1: thanks a lot. All right, big changes to Amazon Prime. 700 00:33:34,480 --> 00:33:37,440 Speaker 1: So Amazon Prime. I just paid my one hundred and 701 00:33:37,520 --> 00:33:39,320 Speaker 1: I think it was one hundred and fifty five dollars 702 00:33:39,320 --> 00:33:42,000 Speaker 1: for the year, and I've I've been a Prime member 703 00:33:42,040 --> 00:33:45,280 Speaker 1: since day one, and I've loved it. When I first 704 00:33:45,320 --> 00:33:47,640 Speaker 1: I will never forget signing up for Prime. I told 705 00:33:47,680 --> 00:33:50,640 Speaker 1: my my wife, my then girlfriend, I said, can you 706 00:33:50,720 --> 00:33:53,520 Speaker 1: believe that Amazon? I think it was like it was 707 00:33:53,520 --> 00:33:55,680 Speaker 1: either fifty nine or eighty nine bucks a year, sixty 708 00:33:55,760 --> 00:33:57,480 Speaker 1: nine something like that. I was like, can you believe 709 00:33:57,520 --> 00:34:00,760 Speaker 1: they're going to send us stuff second day deliver for 710 00:34:01,040 --> 00:34:03,520 Speaker 1: seventy bucks a year or whatever the initial price was. 711 00:34:03,560 --> 00:34:06,760 Speaker 1: She's like, no way, because back then shipping was so expensive. 712 00:34:06,760 --> 00:34:09,640 Speaker 1: I mean, you wanted second day shipping on anything, you know, 713 00:34:09,680 --> 00:34:12,080 Speaker 1: you're talking fifteen thirty dollars an item. It was just 714 00:34:12,160 --> 00:34:14,839 Speaker 1: not something that was inexpensive and I said, no, they're 715 00:34:14,840 --> 00:34:16,600 Speaker 1: going to send us stuff for a whole year. This way, 716 00:34:16,640 --> 00:34:18,319 Speaker 1: we're going to get it the second day after we 717 00:34:18,440 --> 00:34:21,960 Speaker 1: order it. And so I've been a subscriber ever since. 718 00:34:22,040 --> 00:34:26,560 Speaker 1: But quite honestly, Amazon has been pairing down some of 719 00:34:26,600 --> 00:34:30,920 Speaker 1: their benefits for people. And I got this email. Starting 720 00:34:30,960 --> 00:34:34,520 Speaker 1: February twenty eighth, twenty twenty three, Amazon Fresh delivery orders 721 00:34:34,880 --> 00:34:37,680 Speaker 1: this is from a grocery store that they own under 722 00:34:37,680 --> 00:34:40,560 Speaker 1: one hundred and fifty dollars will incur a service fee. 723 00:34:41,040 --> 00:34:43,799 Speaker 1: What so, it used to be thirty five bucks for 724 00:34:43,840 --> 00:34:46,400 Speaker 1: free delivery and then you tip them, so you know, 725 00:34:46,440 --> 00:34:48,080 Speaker 1: it was still expensive to do this. It was still 726 00:34:48,120 --> 00:34:50,600 Speaker 1: a premium service, but you were paying for that prime 727 00:34:50,960 --> 00:34:53,719 Speaker 1: you know membership that took care of some of this charge. 728 00:34:54,080 --> 00:34:56,840 Speaker 1: Now it's delivery charges will be three dollars and ninety 729 00:34:56,840 --> 00:34:59,839 Speaker 1: five cents for orders from one hundred to one hundred 730 00:34:59,840 --> 00:35:02,800 Speaker 1: five fifty dollars, six dollars, ninety five cents for orders 731 00:35:02,800 --> 00:35:05,600 Speaker 1: from fifty to one hundred dollars, and nine ninety five 732 00:35:05,680 --> 00:35:09,560 Speaker 1: for orders under fifty dollars. And they took away this perk. 733 00:35:09,680 --> 00:35:13,680 Speaker 1: I think it was last year. Whole Foods deliveries they 734 00:35:13,719 --> 00:35:16,560 Speaker 1: made nine ninety five. I think it's just a flat fee, 735 00:35:17,200 --> 00:35:18,880 Speaker 1: and so people were up in arms about that, and 736 00:35:18,920 --> 00:35:20,560 Speaker 1: then they came out and they said, well, Amazon Fresh 737 00:35:20,560 --> 00:35:23,240 Speaker 1: deliveries are still free if you spend thirty five bucks. 738 00:35:23,239 --> 00:35:26,280 Speaker 1: And now a year later, Amazon Fresh deliveries are changing. 739 00:35:26,760 --> 00:35:29,200 Speaker 1: And this is a product that a lot of people, 740 00:35:29,760 --> 00:35:32,200 Speaker 1: you know, got used to over the pandemic, this grocery 741 00:35:32,200 --> 00:35:36,480 Speaker 1: delivery situation, and now with this fee, it makes it like, 742 00:35:36,920 --> 00:35:39,000 Speaker 1: I mean, unless you feel like paying extra for stuff, 743 00:35:39,040 --> 00:35:41,439 Speaker 1: why would you do this? You're going to pay three 744 00:35:41,520 --> 00:35:44,000 Speaker 1: ninety five, six ninety five or nine ninety five for 745 00:35:44,040 --> 00:35:47,000 Speaker 1: your orders? No way, especially an order under fifty bucks. 746 00:35:47,600 --> 00:35:50,760 Speaker 1: Now that seems like a lot of money. And people 747 00:35:50,800 --> 00:35:54,000 Speaker 1: are complaining they don't want to do this, and I 748 00:35:54,040 --> 00:35:56,320 Speaker 1: don't blame them. This is a lot of money, especially 749 00:35:56,360 --> 00:35:58,880 Speaker 1: when you're paying all this money a year for these perks, 750 00:35:59,320 --> 00:36:01,360 Speaker 1: and to not have that perk is to me not 751 00:36:01,560 --> 00:36:05,480 Speaker 1: very good. So Amazon, you may lose some subscribers over this. 752 00:36:05,600 --> 00:36:06,200 Speaker 2: I'll tell you that. 753 00:36:06,480 --> 00:36:09,239 Speaker 1: All right, coming up, we got more of your calls, 754 00:36:09,719 --> 00:36:12,840 Speaker 1: We've got more stories. We're gonna talk about why I 755 00:36:12,960 --> 00:36:15,360 Speaker 1: love the bookstore over Amazon. 756 00:36:15,480 --> 00:36:17,040 Speaker 2: Oh more, Amazon stories. 757 00:36:17,080 --> 00:36:19,759 Speaker 1: Plus we're gonna talk about that DOCU signed scam you 758 00:36:19,800 --> 00:36:22,279 Speaker 1: want to definitely be aware of. You're listening to rich 759 00:36:22,320 --> 00:36:24,200 Speaker 1: on Tech on rich Dmuro, give me a call eight 760 00:36:24,239 --> 00:36:27,680 Speaker 1: eight eight rich one oh one. Welcome back to rich 761 00:36:27,760 --> 00:36:30,480 Speaker 1: on Tech. My name is rich Damuro, sitting here talking 762 00:36:30,520 --> 00:36:34,000 Speaker 1: technology with you at triple eight rich. 763 00:36:33,960 --> 00:36:34,560 Speaker 2: One oh one. 764 00:36:34,800 --> 00:36:38,239 Speaker 1: That's eight eight eight seven four to two, four to 765 00:36:38,239 --> 00:36:43,680 Speaker 1: one zero one. My website is rich on tech dot tv. 766 00:36:44,520 --> 00:36:46,759 Speaker 1: There you can find all the recent stories I've done 767 00:36:46,800 --> 00:36:50,239 Speaker 1: for KTLA. You can watch those there, and anything I 768 00:36:50,280 --> 00:36:53,719 Speaker 1: post that's interesting, I'll usually put it right there. I 769 00:36:53,760 --> 00:36:55,279 Speaker 1: was in the airport yesterday, I was flying to San 770 00:36:55,280 --> 00:36:59,840 Speaker 1: Francisco for the day, and I walked into, you know, 771 00:37:00,080 --> 00:37:03,839 Speaker 1: like the little bookstore kind of convenience store there and 772 00:37:03,920 --> 00:37:07,200 Speaker 1: you know, to get a water, and I saw the books. 773 00:37:07,239 --> 00:37:09,440 Speaker 1: And I'm always drawn to books, even though I typically 774 00:37:09,520 --> 00:37:12,040 Speaker 1: use a kindle, you know, I love reading, and so 775 00:37:12,239 --> 00:37:15,200 Speaker 1: I just kind of browse the books for like two minutes, 776 00:37:16,440 --> 00:37:18,799 Speaker 1: and I found like five books I wanted to read 777 00:37:19,120 --> 00:37:22,279 Speaker 1: in those two minutes. And so I posted to my 778 00:37:22,600 --> 00:37:24,840 Speaker 1: Facebook and Instagram and I said, how is it that 779 00:37:24,880 --> 00:37:28,080 Speaker 1: I can browse Amazon for hours? And still not decide 780 00:37:28,120 --> 00:37:30,600 Speaker 1: on a book to buy yet. I can walk into 781 00:37:30,640 --> 00:37:33,120 Speaker 1: a bookstore and find a bunch that I want to 782 00:37:33,160 --> 00:37:34,239 Speaker 1: read immediately. 783 00:37:35,400 --> 00:37:37,120 Speaker 2: I mean, why is that. 784 00:37:38,200 --> 00:37:42,759 Speaker 1: Amazon has every book known to man and this bookstore 785 00:37:42,800 --> 00:37:44,880 Speaker 1: just had a small selection. But I'm sitting there going, oh, 786 00:37:44,920 --> 00:37:46,359 Speaker 1: I want to read that. Oh I want to read that. 787 00:37:46,920 --> 00:37:50,680 Speaker 1: And so of course the comments came in, lots and 788 00:37:50,719 --> 00:37:52,920 Speaker 1: lots of comments. And I'm not the only one that 789 00:37:52,960 --> 00:37:56,080 Speaker 1: feels this way. And believe me, I love my kindle. 790 00:37:56,760 --> 00:37:59,600 Speaker 1: I absolutely love reading on the kindle because it's simple, 791 00:37:59,640 --> 00:38:04,120 Speaker 1: it's but there's also something about the book. And Marie said, 792 00:38:04,280 --> 00:38:08,120 Speaker 1: it's multisensory. Reading is a tactical experience. There are smells 793 00:38:08,160 --> 00:38:13,759 Speaker 1: associated with paper, there's texture, there's depth, there's more. Libraries 794 00:38:13,760 --> 00:38:16,839 Speaker 1: are so critical. When you're looking for one book, you 795 00:38:16,880 --> 00:38:20,080 Speaker 1: spy another, you grab it, you read a little bit. 796 00:38:20,120 --> 00:38:24,160 Speaker 1: It inspires you, it grabs your interest. That's I think 797 00:38:24,320 --> 00:38:26,920 Speaker 1: very true because I started reading some of these books, 798 00:38:26,920 --> 00:38:29,399 Speaker 1: like you just flip to a page and open them 799 00:38:29,440 --> 00:38:34,400 Speaker 1: and read them. Jim said, merchandising cover art sucks you 800 00:38:34,520 --> 00:38:37,920 Speaker 1: right in. Patricia said, it's the nostalgia of the actual 801 00:38:37,960 --> 00:38:38,680 Speaker 1: book in hand. 802 00:38:38,719 --> 00:38:39,200 Speaker 2: The smell. 803 00:38:39,239 --> 00:38:41,200 Speaker 1: It gets at you at the first crack of the page, 804 00:38:41,680 --> 00:38:45,000 Speaker 1: makes you want more and more. Janet says, nothing beats 805 00:38:45,000 --> 00:38:48,840 Speaker 1: a relaxing time than holding an actual book or magazine 806 00:38:48,880 --> 00:38:53,760 Speaker 1: just to feel the pages, the smell. I put a Sadly, 807 00:38:53,800 --> 00:38:55,200 Speaker 1: I put a couple of the books that I saw 808 00:38:55,239 --> 00:38:59,600 Speaker 1: there in my Amazon shopping car. Is that wrong because 809 00:39:00,440 --> 00:39:03,600 Speaker 1: it was like five bucks cheaper. Melanie says. It's an 810 00:39:04,160 --> 00:39:07,160 Speaker 1: analogous to all of the streaming options on TV and 811 00:39:07,239 --> 00:39:08,800 Speaker 1: I still can't decide what to watch. 812 00:39:08,920 --> 00:39:12,480 Speaker 2: That is so true, So true. 813 00:39:13,280 --> 00:39:15,640 Speaker 1: I'd sit there and I try to have all these 814 00:39:16,080 --> 00:39:20,280 Speaker 1: systems in place for watching movies on the streaming services. 815 00:39:20,320 --> 00:39:22,960 Speaker 1: I have an app called Real Good. There's also an 816 00:39:22,960 --> 00:39:26,400 Speaker 1: app called Just Watch that I really like, and whenever 817 00:39:26,440 --> 00:39:28,160 Speaker 1: someone tells me how a good movie, I will put 818 00:39:28,200 --> 00:39:30,359 Speaker 1: it in this app and I'll say, Okay. The next 819 00:39:30,360 --> 00:39:32,200 Speaker 1: time I sit down on a Friday night to watch 820 00:39:32,200 --> 00:39:34,520 Speaker 1: a movie, I will look at the app. I will 821 00:39:34,520 --> 00:39:36,600 Speaker 1: pick the top movie from that, you know, my list 822 00:39:36,640 --> 00:39:38,480 Speaker 1: of things that are streaming on the services that I 823 00:39:38,480 --> 00:39:41,840 Speaker 1: pay for, and I'll watch it and guess what happens exactly, 824 00:39:41,880 --> 00:39:44,600 Speaker 1: not that I go. I don't know if I feel 825 00:39:44,600 --> 00:39:46,279 Speaker 1: like I'm in the mood for that movie tonight, Let's 826 00:39:46,280 --> 00:39:49,880 Speaker 1: watch something else, And so I sit there for twenty minutes. 827 00:39:49,960 --> 00:39:52,960 Speaker 2: And again, back in the day, walk into a blockbuster. 828 00:39:53,040 --> 00:39:53,480 Speaker 2: What did you do? 829 00:39:53,600 --> 00:39:55,920 Speaker 1: You picked out five or six movies that you wanted 830 00:39:55,920 --> 00:39:57,120 Speaker 1: to watch, And we used to come home with a 831 00:39:57,160 --> 00:40:00,359 Speaker 1: handful of movies that we'd watch over the weekend. And again, 832 00:40:00,360 --> 00:40:02,680 Speaker 1: maybe it's all the visual nature of this, where you 833 00:40:02,719 --> 00:40:04,480 Speaker 1: can pick up the movie, look on the back, look 834 00:40:04,480 --> 00:40:06,400 Speaker 1: on the front, read the synopsis. 835 00:40:05,920 --> 00:40:06,640 Speaker 2: Just like the books. 836 00:40:08,360 --> 00:40:12,240 Speaker 1: Let's see, Judy said. My late husband was a techi. 837 00:40:12,280 --> 00:40:15,000 Speaker 1: We used to have these discussions all the time. I 838 00:40:15,080 --> 00:40:17,160 Speaker 1: loved browsing through bookstores. I used to tell them it 839 00:40:17,160 --> 00:40:19,160 Speaker 1: was relaxing to crawl up on a comfy chair with 840 00:40:19,200 --> 00:40:22,120 Speaker 1: a good book. Not the same with an iPad or 841 00:40:22,160 --> 00:40:24,840 Speaker 1: a kindle. That's just me, no, not just you. Apparently 842 00:40:25,719 --> 00:40:30,000 Speaker 1: a couple hundred comments on this, so clearly people like books. 843 00:40:31,080 --> 00:40:34,759 Speaker 1: But when I travel, I like the iPad or sorry, 844 00:40:34,920 --> 00:40:38,200 Speaker 1: the kindle. I don't read on an iPad. I don't 845 00:40:38,880 --> 00:40:43,160 Speaker 1: I like that e ink display on the kindle. That's 846 00:40:43,160 --> 00:40:46,960 Speaker 1: what I really like, because it just doesn't have any reflection. 847 00:40:47,360 --> 00:40:51,920 Speaker 1: It works, It's simple, and it's just it feels like 848 00:40:51,960 --> 00:40:53,880 Speaker 1: the printed page, even though it's not so. Anyway, I 849 00:40:53,880 --> 00:40:56,040 Speaker 1: told my wife I'm going to buy a book, a 850 00:40:56,080 --> 00:40:58,319 Speaker 1: real book, and read it, and she's like, what don't 851 00:40:58,320 --> 00:40:59,080 Speaker 1: you like your kindle? 852 00:41:00,080 --> 00:41:00,720 Speaker 2: Who knows? 853 00:41:00,960 --> 00:41:03,200 Speaker 1: All right, coming up, I've got a great guest, Tom 854 00:41:03,239 --> 00:41:05,719 Speaker 1: Merritt is going to join me. Tom's a great podcaster, 855 00:41:05,920 --> 00:41:09,600 Speaker 1: good friend, and he is I'm a little jealous of Tom. 856 00:41:10,520 --> 00:41:14,440 Speaker 1: He has been to Super Nintendo World, which is opening 857 00:41:14,480 --> 00:41:17,839 Speaker 1: at Universal Studios, Hollywood on February seventeenth. He's already been, 858 00:41:19,160 --> 00:41:21,080 Speaker 1: and I'm so jealous because I've wanted to go to 859 00:41:21,120 --> 00:41:23,000 Speaker 1: this since they announced it, but they will not return 860 00:41:23,040 --> 00:41:25,920 Speaker 1: my emails over at Universal, so I have not been 861 00:41:25,920 --> 00:41:29,960 Speaker 1: invited to any of the press things, which I don't know. Anyway, 862 00:41:30,000 --> 00:41:32,440 Speaker 1: we'll talk to Tom about his thoughts on the whole 863 00:41:32,560 --> 00:41:38,080 Speaker 1: new place. Let's talk to lou in the meantime. Lou 864 00:41:38,360 --> 00:41:44,359 Speaker 1: Is in Phoenix. You're on with Rich all right, One 865 00:41:44,360 --> 00:41:48,000 Speaker 1: of these days I'm going to figure out Louis there, Okay, 866 00:41:48,080 --> 00:41:48,600 Speaker 1: let's go to. 867 00:41:50,320 --> 00:41:56,480 Speaker 2: Let's go to Corey in Highlands, California. Corey, are you there? Okay? 868 00:41:57,680 --> 00:41:59,319 Speaker 1: One of these days, I will figure out the most 869 00:41:59,320 --> 00:42:02,840 Speaker 1: simple of items in this room, which is the phone. 870 00:42:03,000 --> 00:42:06,000 Speaker 12: Well, you're only on day four, so give yourself some grace. 871 00:42:05,760 --> 00:42:07,360 Speaker 2: There, it's day four. 872 00:42:07,680 --> 00:42:10,640 Speaker 1: But I even put little numbers next to the buttons 873 00:42:10,640 --> 00:42:12,879 Speaker 1: on the phone, Let's say one, two, three, four five. 874 00:42:13,000 --> 00:42:17,600 Speaker 1: Could it not get much easier than pressing the corresponding anyway, Corey, 875 00:42:17,640 --> 00:42:18,239 Speaker 1: what's going on? 876 00:42:19,840 --> 00:42:23,560 Speaker 12: I'm an executive coach and I coach clients in the 877 00:42:23,719 --> 00:42:28,080 Speaker 12: US and internationally, and I send them a link, and 878 00:42:28,160 --> 00:42:31,080 Speaker 12: I'm the one that creates it. I've had zoom ways 879 00:42:31,320 --> 00:42:35,600 Speaker 12: years before all the pandemic hit, and I've always used it, 880 00:42:35,680 --> 00:42:38,480 Speaker 12: and I always see if somebody comes in, either on 881 00:42:38,600 --> 00:42:41,680 Speaker 12: a phone or tries to come in on video. But 882 00:42:41,840 --> 00:42:43,800 Speaker 12: I just like to check every once in a while 883 00:42:43,960 --> 00:42:47,520 Speaker 12: if it's still secure. Can anybody come in that I 884 00:42:47,800 --> 00:42:51,560 Speaker 12: cannot see? Or is already can anybody hack in? 885 00:42:52,239 --> 00:42:54,879 Speaker 1: Well there's always a possibility of that, but is it 886 00:42:55,040 --> 00:42:59,360 Speaker 1: likely no if you have the right guardrails on. So 887 00:43:00,640 --> 00:43:02,759 Speaker 1: in your zoom, how are you sending these? Are you 888 00:43:02,800 --> 00:43:06,360 Speaker 1: sending the same invitation to everyone? Or are you sending 889 00:43:06,520 --> 00:43:08,880 Speaker 1: like your personal meeting room orre you're sending a new invitation. 890 00:43:08,960 --> 00:43:10,680 Speaker 1: How are you sending these invitations to people? 891 00:43:10,880 --> 00:43:14,520 Speaker 12: I create a new invitation each time with the you know, 892 00:43:15,080 --> 00:43:17,680 Speaker 12: not a regular That's one of the reasons why I 893 00:43:17,920 --> 00:43:20,759 Speaker 12: use THEIRS. So it's random, okay, and I just send 894 00:43:20,800 --> 00:43:23,160 Speaker 12: a new one every single time to every single. 895 00:43:22,840 --> 00:43:23,680 Speaker 2: Client, okay. 896 00:43:24,040 --> 00:43:27,080 Speaker 1: And the settings on your invitation. Do you have the 897 00:43:27,120 --> 00:43:28,120 Speaker 1: waiting room enabled? 898 00:43:30,160 --> 00:43:30,359 Speaker 6: No? 899 00:43:30,600 --> 00:43:32,440 Speaker 12: Oh, okay, So you want just have it where they 900 00:43:32,480 --> 00:43:34,839 Speaker 12: can log in before me, if you know, they can 901 00:43:34,960 --> 00:43:37,719 Speaker 12: get in before me, okay, so like if they get 902 00:43:37,760 --> 00:43:38,479 Speaker 12: there a minute early. 903 00:43:38,719 --> 00:43:41,000 Speaker 1: Yeah, that's something you want to change. So for sure, 904 00:43:41,840 --> 00:43:44,680 Speaker 1: turn on the waiting room and that way only persons 905 00:43:44,719 --> 00:43:48,080 Speaker 1: that you admit to the video can watch what you're doing, 906 00:43:49,080 --> 00:43:50,759 Speaker 1: so that that would be the number one thing I 907 00:43:50,800 --> 00:43:54,040 Speaker 1: would do, and I do that on mine obviously. Are 908 00:43:54,040 --> 00:43:55,040 Speaker 1: you using a passcode? 909 00:43:56,200 --> 00:43:56,439 Speaker 4: Yeah? 910 00:43:56,520 --> 00:43:58,560 Speaker 1: Okay, so you've got the passcode, which is good, and 911 00:43:58,600 --> 00:44:02,319 Speaker 1: that's that's going to be like for nine of you know, 912 00:44:02,400 --> 00:44:04,919 Speaker 1: people trying to get into your if they figure out 913 00:44:05,040 --> 00:44:06,880 Speaker 1: the meeting ID and they happen to be on there 914 00:44:06,880 --> 00:44:10,400 Speaker 1: at the exact same time, and then they happen to 915 00:44:10,440 --> 00:44:12,959 Speaker 1: figure out the passcode, all three of those things would 916 00:44:13,000 --> 00:44:14,960 Speaker 1: have to happen for them to get into your meeting, 917 00:44:15,000 --> 00:44:18,120 Speaker 1: and that's probably not going to happen, but there are 918 00:44:18,160 --> 00:44:19,960 Speaker 1: people who spend a lot of time trying to figure 919 00:44:19,960 --> 00:44:22,920 Speaker 1: out these systems, and so it could happen. But I 920 00:44:22,960 --> 00:44:24,680 Speaker 1: would definitely put on the waiting room. That's one of 921 00:44:24,719 --> 00:44:26,959 Speaker 1: the main things we learned during the pandemic when people 922 00:44:27,040 --> 00:44:28,480 Speaker 1: do you remember the term zoom bombing? 923 00:44:29,239 --> 00:44:29,600 Speaker 6: Yeah? 924 00:44:29,880 --> 00:44:33,600 Speaker 1: So, and it, believe me, it happened. I actually made 925 00:44:33,600 --> 00:44:37,399 Speaker 1: the mistake of tweeting a link to a public room 926 00:44:37,440 --> 00:44:39,600 Speaker 1: one time just to test something out on zoom and 927 00:44:39,640 --> 00:44:42,719 Speaker 1: I couldn't believe the people that came into this room 928 00:44:42,840 --> 00:44:44,920 Speaker 1: and the stuff they were doing was like I had 929 00:44:44,960 --> 00:44:46,759 Speaker 1: to look away from my screen because it was like 930 00:44:46,800 --> 00:44:48,680 Speaker 1: I didn't know what I was seeing, but it was 931 00:44:48,760 --> 00:44:51,880 Speaker 1: not good. And so, believe me, there are people that 932 00:44:52,040 --> 00:44:54,000 Speaker 1: like to mess with other people out there, especially on 933 00:44:54,040 --> 00:44:56,759 Speaker 1: the internet. So turn on the waiting room. And then 934 00:44:56,760 --> 00:44:58,200 Speaker 1: the other thing you can do if you want to 935 00:44:58,200 --> 00:45:02,520 Speaker 1: be really secure, do you record these conversations or no? 936 00:45:02,520 --> 00:45:02,680 Speaker 3: No? 937 00:45:02,840 --> 00:45:04,240 Speaker 2: Okay, So if. 938 00:45:04,120 --> 00:45:07,560 Speaker 1: You really want to give your clients and you a 939 00:45:07,600 --> 00:45:11,719 Speaker 1: good amount of you know, a feeling that this is 940 00:45:11,840 --> 00:45:13,880 Speaker 1: very secure, I would turn on what's called end to 941 00:45:14,000 --> 00:45:14,640 Speaker 1: end encryption. 942 00:45:14,800 --> 00:45:15,400 Speaker 2: Have you heard of that? 943 00:45:16,080 --> 00:45:16,920 Speaker 6: Yeah? 944 00:45:17,000 --> 00:45:19,160 Speaker 1: Okay, So when you go on to Zoom, it kind 945 00:45:19,160 --> 00:45:21,040 Speaker 1: of looks like things are pretty secure because you see 946 00:45:21,040 --> 00:45:23,480 Speaker 1: that little lock in the left hand corner, right, Have 947 00:45:23,560 --> 00:45:26,360 Speaker 1: you clicked that right? It looks like a little badge 948 00:45:26,360 --> 00:45:28,040 Speaker 1: with like a shield, and it has a check mark 949 00:45:28,040 --> 00:45:32,040 Speaker 1: and it's green. Right, So if you click that, it'll 950 00:45:32,040 --> 00:45:34,480 Speaker 1: give you kind of like the information about that Zoom 951 00:45:34,520 --> 00:45:38,440 Speaker 1: meeting and it'll say encryption enabled. Now, there are different levels. 952 00:45:38,480 --> 00:45:42,680 Speaker 1: The default encryption is not the highest level because obviously 953 00:45:42,880 --> 00:45:45,560 Speaker 1: the higher level encryption costs Zoom more money, so they 954 00:45:45,600 --> 00:45:49,520 Speaker 1: want to just enable the basic encryption, which means encrypted 955 00:45:49,520 --> 00:45:52,680 Speaker 1: in transit, which means when you're doing that stream, no 956 00:45:52,719 --> 00:45:54,960 Speaker 1: one can really just tune into that stream on the 957 00:45:54,960 --> 00:45:57,720 Speaker 1: web if they find that data going back and forth 958 00:45:57,760 --> 00:46:00,279 Speaker 1: from your computer to the other computer. But there are 959 00:46:00,360 --> 00:46:04,880 Speaker 1: ways of kind of unlocking that video stream. And so 960 00:46:05,080 --> 00:46:07,040 Speaker 1: for that reason, you would want what's called end to 961 00:46:07,200 --> 00:46:10,760 Speaker 1: end encryption. And that means that nobody, not even Zoom 962 00:46:10,960 --> 00:46:15,000 Speaker 1: could could potentially look at this stream. And so you 963 00:46:15,000 --> 00:46:17,319 Speaker 1: can enable that by going into your settings. You have 964 00:46:17,360 --> 00:46:19,960 Speaker 1: to go on the web and you go into settings. 965 00:46:20,360 --> 00:46:22,399 Speaker 1: So you have to log into Zoom dot Us, log 966 00:46:22,440 --> 00:46:26,000 Speaker 1: into your account, go into settings and under security, scroll 967 00:46:26,080 --> 00:46:29,000 Speaker 1: down and it'll say allow use of end to end encryption, 968 00:46:29,200 --> 00:46:31,480 Speaker 1: and you toggle that on. It's going to ask you 969 00:46:31,520 --> 00:46:33,719 Speaker 1: to confirm your phone number and then you can turn 970 00:46:33,719 --> 00:46:36,200 Speaker 1: on that feature and you can use end to end 971 00:46:36,280 --> 00:46:38,120 Speaker 1: encryption on your calls, and that's going to be the 972 00:46:38,120 --> 00:46:39,800 Speaker 1: most secure. You may not need that, but I'm just 973 00:46:39,840 --> 00:46:40,279 Speaker 1: giving you that. 974 00:46:40,280 --> 00:46:43,319 Speaker 12: As an option, okay, And I might actually have an 975 00:46:43,320 --> 00:46:45,600 Speaker 12: account at that level. I'll just go in right now 976 00:46:45,640 --> 00:46:47,879 Speaker 12: and check to see if I have in there. 977 00:46:48,320 --> 00:46:49,640 Speaker 2: Yeah, it's not on by default. 978 00:46:49,760 --> 00:46:51,640 Speaker 1: I mean obviously they want to keep it off for 979 00:46:51,840 --> 00:46:54,280 Speaker 1: you know, the majority of people. So it saves Zoom 980 00:46:54,320 --> 00:46:56,840 Speaker 1: money because especially with a free product, are you paying 981 00:46:56,840 --> 00:46:57,480 Speaker 1: for Zoom or. 982 00:46:57,440 --> 00:46:58,520 Speaker 2: Is this a free version? 983 00:46:58,600 --> 00:46:59,680 Speaker 12: Oh no, I'm paying? 984 00:47:00,080 --> 00:47:00,399 Speaker 2: Are paying? 985 00:47:00,440 --> 00:47:03,240 Speaker 1: Okay, so they may they may enable it for paid 986 00:47:03,239 --> 00:47:06,120 Speaker 1: customers by default, but I'm not sure. So go in 987 00:47:06,160 --> 00:47:09,480 Speaker 1: there and again it's you know, the website settings and 988 00:47:09,520 --> 00:47:12,399 Speaker 1: then allow use of end to end encryption, and that's 989 00:47:12,480 --> 00:47:14,839 Speaker 1: really going to be between that and the waiting room. 990 00:47:14,880 --> 00:47:16,960 Speaker 1: I think your calls are going to be pretty secure. 991 00:47:17,080 --> 00:47:18,920 Speaker 1: I mean We've run like the whole world on Zoom 992 00:47:18,960 --> 00:47:21,800 Speaker 1: for two years, so I think it's it's pretty darn. 993 00:47:21,600 --> 00:47:22,799 Speaker 4: Good, right. 994 00:47:22,880 --> 00:47:24,719 Speaker 12: And just I don't know if you heard yet that 995 00:47:24,880 --> 00:47:27,360 Speaker 12: Zoom did. I just got the email a day or 996 00:47:27,400 --> 00:47:30,719 Speaker 12: two ago that says they are bumping up the accounts 997 00:47:30,719 --> 00:47:33,080 Speaker 12: by a dollar, so I wondered when that was going 998 00:47:33,120 --> 00:47:35,480 Speaker 12: to happen. They have, you know, the whole world listening, 999 00:47:35,560 --> 00:47:36,359 Speaker 12: so they might as well. 1000 00:47:36,640 --> 00:47:39,600 Speaker 2: Oh yeah, I mean I think that. So what it 1001 00:47:39,680 --> 00:47:41,840 Speaker 2: used to be? What fourteen ninety five a month or something? 1002 00:47:43,719 --> 00:47:45,200 Speaker 12: Yeah, that's one of the levels. 1003 00:47:45,239 --> 00:47:47,120 Speaker 1: Yeah, so now and how much are you paying for this? 1004 00:47:47,960 --> 00:47:50,160 Speaker 12: I think a little bit more, but I haven't checked 1005 00:47:50,160 --> 00:47:51,719 Speaker 12: in a while. I did do the fourteen ninety nine 1006 00:47:51,719 --> 00:47:54,480 Speaker 12: and I think I bumped it up to the next level. Yeah, 1007 00:47:54,520 --> 00:47:59,320 Speaker 12: and mine does say that encryption is enabled. 1008 00:47:59,040 --> 00:48:02,440 Speaker 1: But well that's encryption but not necessarily end to end. 1009 00:48:02,560 --> 00:48:05,080 Speaker 1: So definitely check that setting. But here's the thing I 1010 00:48:05,080 --> 00:48:07,960 Speaker 1: would I would consider if you're paying a monthly, I 1011 00:48:07,960 --> 00:48:11,000 Speaker 1: would consider looking at the yearly because you can save 1012 00:48:11,360 --> 00:48:13,839 Speaker 1: about seventeen percent if you're going to use it, and 1013 00:48:13,880 --> 00:48:16,040 Speaker 1: you're using this for your business and you know you're 1014 00:48:16,040 --> 00:48:17,960 Speaker 1: going to use it for the next year. I always 1015 00:48:18,040 --> 00:48:20,440 Speaker 1: recommend paying the year in advance for something like this, 1016 00:48:20,520 --> 00:48:23,200 Speaker 1: because why not, You're you're just you know, you're spending 1017 00:48:23,280 --> 00:48:25,640 Speaker 1: more each month just to have that flexibility of canceling 1018 00:48:25,640 --> 00:48:28,120 Speaker 1: when you're probably not going to if, especially if you're 1019 00:48:28,160 --> 00:48:29,040 Speaker 1: running your business on it. 1020 00:48:29,560 --> 00:48:31,440 Speaker 12: Right, Okay, thanks for the reminder. 1021 00:48:31,600 --> 00:48:32,040 Speaker 4: That's good. 1022 00:48:32,239 --> 00:48:34,200 Speaker 1: All right, Corey, Thanks so much for the call, and 1023 00:48:35,040 --> 00:48:38,080 Speaker 1: thanks for listening. I appreciate that. Coming up, we're going 1024 00:48:38,160 --> 00:48:42,960 Speaker 1: to talk about smartphones. Smartphones had their worst year last 1025 00:48:43,000 --> 00:48:45,360 Speaker 1: year in a very long time. Plus I'm going to 1026 00:48:45,440 --> 00:48:47,120 Speaker 1: tell you just kind of the stuff I like out 1027 00:48:47,160 --> 00:48:50,080 Speaker 1: of this Samsung, Apple, who's on top? How many they sold? 1028 00:48:50,120 --> 00:48:50,960 Speaker 1: All that good stuff? 1029 00:48:52,000 --> 00:48:52,760 Speaker 2: Plus your calls. 1030 00:48:52,840 --> 00:48:55,399 Speaker 1: Triple eight rich one oh one eight eight eight seven 1031 00:48:55,520 --> 00:48:57,800 Speaker 1: four to two, four to one zero one. You're listening 1032 00:48:57,880 --> 00:49:01,799 Speaker 1: to Rich on tech. Welcome back to Rich on Tech. 1033 00:49:01,840 --> 00:49:05,400 Speaker 1: My name is Rich Demiro sitting here talking technology with you. 1034 00:49:05,760 --> 00:49:08,680 Speaker 1: The phone number is triple eight rich one O one 1035 00:49:08,880 --> 00:49:13,759 Speaker 1: eight eight eight rich one oh one. Mary Anne is 1036 00:49:13,800 --> 00:49:16,000 Speaker 1: in Laguna, Nigel, Mary Anne. 1037 00:49:15,760 --> 00:49:16,560 Speaker 2: You're on with Rich. 1038 00:49:17,800 --> 00:49:18,239 Speaker 5: Hi. Rich. 1039 00:49:18,280 --> 00:49:18,759 Speaker 10: How are you doing. 1040 00:49:18,920 --> 00:49:20,799 Speaker 2: I am doing fantastic. How are you? 1041 00:49:21,480 --> 00:49:22,000 Speaker 6: I'm good? 1042 00:49:22,040 --> 00:49:24,399 Speaker 10: I'm good. I'm a little frustrated with Apple. I don't 1043 00:49:24,440 --> 00:49:26,960 Speaker 10: know if you have any good advice for me, other 1044 00:49:27,000 --> 00:49:31,960 Speaker 10: than what I would call a potential paper weight. I 1045 00:49:32,000 --> 00:49:36,279 Speaker 10: have an old Apple air Pad, the original one. It's 1046 00:49:36,280 --> 00:49:39,320 Speaker 10: a tablet, okay, I think I got it in twenty thirteen, 1047 00:49:39,880 --> 00:49:42,759 Speaker 10: and it keeps asking I use it for work. But 1048 00:49:42,880 --> 00:49:45,640 Speaker 10: now in the last couple of weeks, I can't get 1049 00:49:45,760 --> 00:49:48,680 Speaker 10: Google Google Chat to work. It wants me to keep 1050 00:49:48,760 --> 00:49:52,520 Speaker 10: upgrading all my apps, and it says it's not supporting 1051 00:49:53,640 --> 00:49:57,800 Speaker 10: the new upgrades. So am I kind of out of 1052 00:49:57,880 --> 00:50:00,359 Speaker 10: luck with this? Or is there a reset up can do? 1053 00:50:00,600 --> 00:50:01,359 Speaker 10: Or what do you think? 1054 00:50:01,600 --> 00:50:05,080 Speaker 1: So your your iPad is it? It turns on, it's functioning, 1055 00:50:05,120 --> 00:50:06,919 Speaker 1: and everything it does work. 1056 00:50:06,960 --> 00:50:11,120 Speaker 10: I can play iTunes, I can do some surfing with 1057 00:50:11,160 --> 00:50:13,920 Speaker 10: the web. Some websites aren't loading though the way they 1058 00:50:14,000 --> 00:50:14,239 Speaker 10: used to. 1059 00:50:14,520 --> 00:50:16,160 Speaker 2: Do you have the iPad with you right now? 1060 00:50:16,760 --> 00:50:17,080 Speaker 6: I do? 1061 00:50:17,320 --> 00:50:19,520 Speaker 1: Can you go into settings? I want to see what 1062 00:50:19,760 --> 00:50:21,759 Speaker 1: the exact model this is. So if you go into 1063 00:50:21,800 --> 00:50:25,680 Speaker 1: settings and then general and then about can you do 1064 00:50:25,760 --> 00:50:26,160 Speaker 1: that for me? 1065 00:50:26,400 --> 00:50:29,800 Speaker 10: Yeah? So I've got it's a software version that's running 1066 00:50:29,880 --> 00:50:31,439 Speaker 10: is twelve point four point two. 1067 00:50:31,760 --> 00:50:32,120 Speaker 2: Okay. 1068 00:50:32,760 --> 00:50:34,520 Speaker 10: Model name is iPad. 1069 00:50:34,080 --> 00:50:36,279 Speaker 1: Air, so it's just the iPad air. So it's the 1070 00:50:36,320 --> 00:50:41,239 Speaker 1: original iPad air. Okay, yeah, okay, interesting, Okay, So iPad 1071 00:50:41,480 --> 00:50:47,560 Speaker 1: is on iPad os is on sixteen, so you're running, 1072 00:50:47,840 --> 00:50:51,960 Speaker 1: you know, four generations before and sixteen is only going 1073 00:50:52,000 --> 00:50:55,279 Speaker 1: to run on iPad air third generation and later. So 1074 00:50:56,040 --> 00:50:58,520 Speaker 1: if you go to the website Apple dot com and you, 1075 00:50:58,520 --> 00:51:01,720 Speaker 1: you know, go to the iPadOS, you've got mac os, 1076 00:51:01,760 --> 00:51:04,279 Speaker 1: You've got iPadOS, and you've got iOS and then you've 1077 00:51:04,280 --> 00:51:07,440 Speaker 1: got tvOS. So each one of these has a certain 1078 00:51:07,440 --> 00:51:11,320 Speaker 1: amount of gadgets that they run on. And I understand 1079 00:51:11,320 --> 00:51:13,400 Speaker 1: the frustration, believe me, because you've got this device. It 1080 00:51:13,440 --> 00:51:16,120 Speaker 1: still works fine, but it's not getting the latest software update. 1081 00:51:16,600 --> 00:51:18,719 Speaker 1: But the reality is Apple is actually one of the 1082 00:51:18,719 --> 00:51:22,440 Speaker 1: better companies that really does a pretty good job of 1083 00:51:22,520 --> 00:51:27,640 Speaker 1: letting software run on pretty old devices. In fact, if 1084 00:51:27,640 --> 00:51:29,839 Speaker 1: you look at iOS sixteen, sorry, let me just see 1085 00:51:29,840 --> 00:51:34,200 Speaker 1: what this one runs on, it runs on phones. Because 1086 00:51:34,200 --> 00:51:36,200 Speaker 1: people every year, whenever they come out the new software, 1087 00:51:36,239 --> 00:51:37,239 Speaker 1: people go they get up. 1088 00:51:37,200 --> 00:51:38,799 Speaker 2: In arms because they're like, well, now it doesn't run 1089 00:51:38,800 --> 00:51:39,520 Speaker 2: on my phone. 1090 00:51:39,800 --> 00:51:42,640 Speaker 1: But if you look at iOS sixteen, which is like amazing, 1091 00:51:42,719 --> 00:51:46,200 Speaker 1: cutting edge, brand new software. It runs all the way 1092 00:51:46,200 --> 00:51:49,880 Speaker 1: back on the iPhone eight iPhone eight, and so let's 1093 00:51:49,880 --> 00:51:52,800 Speaker 1: just cross reference when that came out iPhone eight launch. 1094 00:51:53,680 --> 00:51:58,400 Speaker 1: You're talking twenty seventeen, so you're talking three six years 1095 00:51:58,480 --> 00:51:58,919 Speaker 1: so far. 1096 00:51:59,120 --> 00:51:59,759 Speaker 2: That's pretty good. 1097 00:52:01,239 --> 00:52:04,359 Speaker 1: You know, companies like Samsung and Google, they promise, like 1098 00:52:04,680 --> 00:52:06,920 Speaker 1: a lot of them have been promising like three years, 1099 00:52:06,920 --> 00:52:11,200 Speaker 1: maybe maybe four. So this is pretty good six anyway. 1100 00:52:11,520 --> 00:52:14,279 Speaker 1: All that's to say that I understand the frustration, but 1101 00:52:15,080 --> 00:52:17,799 Speaker 1: have you done the software update and it and it 1102 00:52:17,960 --> 00:52:19,839 Speaker 1: just says you can't do anymore When you. 1103 00:52:19,760 --> 00:52:22,040 Speaker 10: Go to it just says, sorry, I can't do it. 1104 00:52:22,560 --> 00:52:24,640 Speaker 1: So when you go back one segment, you know we 1105 00:52:24,760 --> 00:52:27,760 Speaker 1: said about so if you go to software update under general, 1106 00:52:27,920 --> 00:52:29,799 Speaker 1: what what does it say under that? Does it say 1107 00:52:29,840 --> 00:52:31,120 Speaker 1: up to date or what does it say? 1108 00:52:31,520 --> 00:52:34,360 Speaker 10: It says checking for update. And so it's kind of thinking, 1109 00:52:34,440 --> 00:52:37,440 Speaker 10: right now, I'll tell you when Wow. 1110 00:52:37,480 --> 00:52:40,239 Speaker 1: It turns out turns out I have a software update 1111 00:52:40,280 --> 00:52:44,359 Speaker 1: on my phone Marion Oh date iOS sixteen point three. 1112 00:52:44,400 --> 00:52:46,560 Speaker 1: But it takes so long to install these updates that 1113 00:52:46,600 --> 00:52:47,640 Speaker 1: I just wait a while. 1114 00:52:47,719 --> 00:52:47,879 Speaker 5: Now. 1115 00:52:47,920 --> 00:52:49,400 Speaker 1: I used I used to be one of the people 1116 00:52:49,400 --> 00:52:51,439 Speaker 1: that was like doing it the second it came out, 1117 00:52:51,480 --> 00:52:53,240 Speaker 1: and then my phone it got like a bad update 1118 00:52:53,280 --> 00:52:55,480 Speaker 1: one time, and my phone didn't work for twenty four 1119 00:52:55,480 --> 00:52:57,840 Speaker 1: hours until Apple decided to come out with a fix. 1120 00:52:58,360 --> 00:52:59,960 Speaker 1: And so now I wait a little bit. I wit 1121 00:53:00,160 --> 00:53:01,719 Speaker 1: like a couple of days. This has been out for 1122 00:53:01,760 --> 00:53:06,200 Speaker 1: like a week, I feel like, but so long story short, 1123 00:53:06,280 --> 00:53:09,160 Speaker 1: The problem is the security of these apps. Some apps 1124 00:53:09,200 --> 00:53:12,640 Speaker 1: just won't run on the older software because security reasons, 1125 00:53:12,800 --> 00:53:15,520 Speaker 1: or they need a certain aspect of that software to 1126 00:53:15,600 --> 00:53:18,120 Speaker 1: be able to run properly, and they just don't have 1127 00:53:18,160 --> 00:53:20,440 Speaker 1: it on the older software. You know, you're creating apps 1128 00:53:20,440 --> 00:53:23,080 Speaker 1: for today, you couldn't really think about what the old 1129 00:53:23,120 --> 00:53:24,719 Speaker 1: software has that you may need. 1130 00:53:24,840 --> 00:53:25,640 Speaker 2: Does that make sense? 1131 00:53:26,400 --> 00:53:28,680 Speaker 10: Yeah, it sure does. So I guess I'm stuck with 1132 00:53:29,760 --> 00:53:33,120 Speaker 10: either using the limited functionality that it still offers me. 1133 00:53:33,480 --> 00:53:36,000 Speaker 10: Or is there any trade in value on this? 1134 00:53:36,080 --> 00:53:36,879 Speaker 6: Do you think rich? 1135 00:53:37,640 --> 00:53:39,600 Speaker 10: I know I've had it like ten years. I think 1136 00:53:39,600 --> 00:53:40,840 Speaker 10: I got it in twenty thirteen. 1137 00:53:41,239 --> 00:53:42,000 Speaker 2: I don't know. 1138 00:53:42,160 --> 00:53:44,200 Speaker 1: Apple will tell you if you go on their website, 1139 00:53:44,239 --> 00:53:48,880 Speaker 1: if you put a new iPad in your car and 1140 00:53:48,920 --> 00:53:51,399 Speaker 1: then look for the trade in value, it will tell you. 1141 00:53:51,800 --> 00:53:57,920 Speaker 1: But I and iPad Air original generation of I'm going 1142 00:53:57,920 --> 00:54:00,680 Speaker 1: to a website called gizmogo dot com which will buy 1143 00:54:00,760 --> 00:54:02,960 Speaker 1: anything from you. They'll give you sixty six bucks for it. 1144 00:54:03,160 --> 00:54:05,239 Speaker 1: So I would I would maybe do that and put 1145 00:54:05,239 --> 00:54:06,160 Speaker 1: that towards a new one. 1146 00:54:06,760 --> 00:54:09,680 Speaker 10: Yeah. Yeah, because I really like the functionality of a tablet. 1147 00:54:09,760 --> 00:54:12,319 Speaker 10: I have a PC a laptop, but it's a lot, 1148 00:54:12,640 --> 00:54:15,399 Speaker 10: it's cumbersome. I have the tablets my go to. So 1149 00:54:15,680 --> 00:54:18,520 Speaker 10: I hear you, well, okay, so gizmo dot. 1150 00:54:18,280 --> 00:54:20,600 Speaker 1: Com is that the gizmogo dot com? All right, I 1151 00:54:20,600 --> 00:54:22,840 Speaker 1: got a head out, but uh or got to go 1152 00:54:22,840 --> 00:54:25,000 Speaker 1: to a break. Thanks for calling. We'll be back with 1153 00:54:25,160 --> 00:54:28,719 Speaker 1: more after this, including a new scam that involves doc 1154 00:54:28,800 --> 00:54:32,920 Speaker 1: you sign emails. You're listening to rich on Tech. Welcome 1155 00:54:32,960 --> 00:54:36,000 Speaker 1: back to rich on Tech. Rich Demiro hanging out with 1156 00:54:36,040 --> 00:54:40,480 Speaker 1: you talking technology. You can find me on all social 1157 00:54:40,520 --> 00:54:44,239 Speaker 1: media at rich on Tech. Got some cool things on 1158 00:54:44,280 --> 00:54:48,359 Speaker 1: my Instagram today. I've got my drive in that way 1159 00:54:48,400 --> 00:54:51,319 Speaker 1: mo I was talking about earlier, that autonomous taxi ride 1160 00:54:51,320 --> 00:54:53,640 Speaker 1: in San Francisco. I did a quick little reels about that. 1161 00:54:54,120 --> 00:54:59,120 Speaker 1: And if you're into lasers, my kid he made me 1162 00:54:59,280 --> 00:55:01,560 Speaker 1: purchase a lazer for him, and he was convinced it 1163 00:55:01,560 --> 00:55:03,239 Speaker 1: would be able to pop a balloon. I did not 1164 00:55:03,360 --> 00:55:07,160 Speaker 1: believe it, and sure enough we bought some balloons. He 1165 00:55:07,200 --> 00:55:10,400 Speaker 1: aimed the laser at the balloon and get popped. You 1166 00:55:10,400 --> 00:55:12,600 Speaker 1: can hear me go wow. I can't believe it because 1167 00:55:12,640 --> 00:55:14,279 Speaker 1: I recorded it the first time I saw it. So 1168 00:55:14,280 --> 00:55:16,600 Speaker 1: if you want to see any of those reels Instagram 1169 00:55:16,640 --> 00:55:21,799 Speaker 1: dot Com slash rich on tech. Lou is in Phoenix, Arizona. 1170 00:55:22,239 --> 00:55:23,799 Speaker 1: Lou you're on rich Yeah. 1171 00:55:23,840 --> 00:55:24,440 Speaker 6: Can you hear me? 1172 00:55:24,520 --> 00:55:27,000 Speaker 2: Okay, I hear you just fine? How are you hey? 1173 00:55:27,600 --> 00:55:29,840 Speaker 6: You can help me decorry if I should use a 1174 00:55:29,960 --> 00:55:33,400 Speaker 6: vice or a hammer on my cell phone. And my 1175 00:55:33,640 --> 00:55:36,720 Speaker 6: bluetooth head said, I use with the cell phone. 1176 00:55:36,800 --> 00:55:39,120 Speaker 1: Uh oh, that doesn't sound those don't sound like good options. 1177 00:55:39,160 --> 00:55:41,680 Speaker 1: I assume you're not happy with these Bluetooth. 1178 00:55:41,719 --> 00:55:43,200 Speaker 6: Well, I was going to do one or the other, 1179 00:55:43,280 --> 00:55:44,240 Speaker 6: and I thought, hey. 1180 00:55:44,080 --> 00:55:47,560 Speaker 2: Call rich first, So what's what's happening with it? 1181 00:55:48,600 --> 00:55:52,000 Speaker 6: Well, when regardless how I die, if I use the 1182 00:55:52,120 --> 00:55:55,600 Speaker 6: phone to dial, or if I use voice to dial 1183 00:55:55,680 --> 00:55:58,319 Speaker 6: with it, or if I press the button on the 1184 00:55:58,320 --> 00:56:03,600 Speaker 6: blue tooth and dial, it dials the numbers, okay, usually 1185 00:56:03,719 --> 00:56:08,080 Speaker 6: I can hear the telephone ringing of the other party 1186 00:56:09,200 --> 00:56:13,440 Speaker 6: and when they answer. Sometimes they can hear me, sometimes 1187 00:56:13,480 --> 00:56:18,520 Speaker 6: they can't. Usually I can hear them saying hello, Hello, Hello, 1188 00:56:19,840 --> 00:56:23,040 Speaker 6: but they can't hear me. You ought to try booking 1189 00:56:23,120 --> 00:56:26,000 Speaker 6: comedy shows without being able to talk to people. 1190 00:56:26,200 --> 00:56:29,880 Speaker 1: Oh that's yeah, Well, comedy business is a tough business 1191 00:56:29,880 --> 00:56:30,720 Speaker 1: to being in general. 1192 00:56:30,800 --> 00:56:31,560 Speaker 2: So imagine with. 1193 00:56:31,520 --> 00:56:35,360 Speaker 1: The bluetooth issues. Yeah, what type of devices are we 1194 00:56:35,400 --> 00:56:36,200 Speaker 1: talking about here? 1195 00:56:36,840 --> 00:56:42,759 Speaker 6: Okay, we're talking about a Jabra Stealth or the Top 1196 00:56:42,880 --> 00:56:47,000 Speaker 6: forty five. They're similar, and the problems with both of them, 1197 00:56:47,320 --> 00:56:53,120 Speaker 6: and the phone is a pixel for a Okay, I 1198 00:56:53,280 --> 00:56:56,200 Speaker 6: figure there must be some type of a menu somewhere 1199 00:56:56,400 --> 00:56:59,760 Speaker 6: that makes attention. 1200 00:57:00,880 --> 00:57:03,640 Speaker 1: Well, so now is it? Is it all the time? 1201 00:57:03,719 --> 00:57:05,600 Speaker 1: And so you're you're saying you're having trouble with two 1202 00:57:05,600 --> 00:57:06,960 Speaker 1: different bluetooth headsets. 1203 00:57:08,400 --> 00:57:14,440 Speaker 6: Yeah, they're both made by job Bro Okay. And the 1204 00:57:14,560 --> 00:57:19,920 Speaker 6: thing is sometimes they can hear me, sometimes they can't, right, 1205 00:57:20,040 --> 00:57:23,000 Speaker 6: And of course I can't tell if they can or can't. 1206 00:57:23,040 --> 00:57:26,880 Speaker 6: So what I do many times is just hit the 1207 00:57:26,920 --> 00:57:30,800 Speaker 6: speaker button and go to speaker right, and then they 1208 00:57:30,800 --> 00:57:34,240 Speaker 6: can hear me. But then I can't take notes and 1209 00:57:34,280 --> 00:57:36,760 Speaker 6: do other stuff while you know, I'm on the phone. 1210 00:57:36,920 --> 00:57:39,240 Speaker 1: Okay, Now this job or stealth. Is this a newer 1211 00:57:39,280 --> 00:57:40,640 Speaker 1: model or is this an older model? 1212 00:57:42,280 --> 00:57:45,320 Speaker 6: Well, the forty five is a newer model, the stealth 1213 00:57:45,600 --> 00:57:46,919 Speaker 6: is I think an older model. 1214 00:57:46,960 --> 00:57:49,800 Speaker 1: Okay, so the job a stealth. So first, okay, So 1215 00:57:49,880 --> 00:57:51,880 Speaker 1: here's what I would do to try to troubleshoot this 1216 00:57:52,040 --> 00:57:54,600 Speaker 1: number one. So first off, I would make sure all 1217 00:57:54,760 --> 00:57:58,440 Speaker 1: the software is up to date. So the Pixel software. 1218 00:57:59,480 --> 00:58:01,600 Speaker 1: I'm not sure if the Pixel four A is still 1219 00:58:01,600 --> 00:58:04,320 Speaker 1: getting software updates at this point. It's it's been out 1220 00:58:04,360 --> 00:58:06,520 Speaker 1: for a little bit. So make sure that you're up 1221 00:58:06,560 --> 00:58:07,840 Speaker 1: to the latest software on that. 1222 00:58:08,680 --> 00:58:09,440 Speaker 6: I think it is. 1223 00:58:09,480 --> 00:58:11,560 Speaker 1: Okay, and you've done that, You've done all the software 1224 00:58:11,600 --> 00:58:12,240 Speaker 1: updates there. 1225 00:58:14,480 --> 00:58:17,760 Speaker 6: Yeah, I don't know if I'm not sure how you 1226 00:58:17,800 --> 00:58:20,680 Speaker 6: can update the software on your bluetoothes. 1227 00:58:20,800 --> 00:58:22,880 Speaker 1: Well, okay, so that's another thing. So I'm looking at 1228 00:58:22,880 --> 00:58:25,720 Speaker 1: this stealth online and there was a there was a 1229 00:58:25,720 --> 00:58:30,200 Speaker 1: Bluetooth update back in twenty eighteen. So you're talking the 1230 00:58:30,280 --> 00:58:34,800 Speaker 1: stealth device is at least, you know, a couple of 1231 00:58:34,840 --> 00:58:35,240 Speaker 1: years old. 1232 00:58:35,280 --> 00:58:36,880 Speaker 2: You're talking five years old. 1233 00:58:37,080 --> 00:58:40,080 Speaker 1: So yeah, and there says there solved an issue where 1234 00:58:40,080 --> 00:58:43,720 Speaker 1: the headset in some cases would not connect when tapping 1235 00:58:43,760 --> 00:58:46,040 Speaker 1: the voice button, so that you know, that could be 1236 00:58:46,280 --> 00:58:49,080 Speaker 1: part of the problem. So the way to download this 1237 00:58:49,480 --> 00:58:54,200 Speaker 1: is to download the Jabra Assist app, and that's on 1238 00:58:54,280 --> 00:58:58,080 Speaker 1: Google Play, So download Have you searched for that Jabra Assist. 1239 00:59:00,200 --> 00:59:02,040 Speaker 2: Okay, so that's that's probably not. 1240 00:59:02,480 --> 00:59:04,360 Speaker 6: Load notches of stuff on my phone. 1241 00:59:04,480 --> 00:59:06,480 Speaker 1: Okay, Well, that's probably the first place to go then, 1242 00:59:06,520 --> 00:59:09,120 Speaker 1: so I would just go to the Jabra Assist app. 1243 00:59:09,440 --> 00:59:11,480 Speaker 1: And it's weird because, you know, even you, when I'm 1244 00:59:11,480 --> 00:59:14,440 Speaker 1: hearing this issue, I think in the back of my 1245 00:59:14,480 --> 00:59:17,360 Speaker 1: head that every gadget has some sort of like firmware. 1246 00:59:17,000 --> 00:59:18,440 Speaker 2: Update or software update. 1247 00:59:18,840 --> 00:59:21,560 Speaker 1: But it's kind of funny to think that a Bluetooth 1248 00:59:21,560 --> 00:59:24,520 Speaker 1: headset would have that. But this does, and so they 1249 00:59:24,560 --> 00:59:27,000 Speaker 1: may have fixed this problem. And you know, sometimes these 1250 00:59:27,040 --> 00:59:29,360 Speaker 1: little these little bugs do happen. What's the other one, 1251 00:59:29,400 --> 00:59:30,600 Speaker 1: the Jabra forty. 1252 00:59:30,280 --> 00:59:33,080 Speaker 6: Five, you said, yep, Talk forty five. 1253 00:59:33,240 --> 00:59:35,320 Speaker 2: Jabra Talk forty five, and so. 1254 00:59:35,440 --> 00:59:37,560 Speaker 6: I think it's a new year. I think it's. 1255 00:59:37,960 --> 00:59:40,320 Speaker 1: Recent, so that's a more recent So it looks it's 1256 00:59:40,400 --> 00:59:43,240 Speaker 1: very similar looking to the Stealth one and this one, 1257 00:59:43,680 --> 00:59:45,480 Speaker 1: let's see if they have a firmware update there. 1258 00:59:45,560 --> 00:59:45,760 Speaker 11: Yep. 1259 00:59:45,880 --> 00:59:50,160 Speaker 1: November fifteenth, twenty twenty one performance and stability improvements. 1260 00:59:50,200 --> 00:59:50,960 Speaker 2: So what I would do? 1261 00:59:51,280 --> 00:59:52,480 Speaker 6: That was my birthday? 1262 00:59:52,720 --> 00:59:55,320 Speaker 2: Oh happy birthday. Very nice. 1263 00:59:56,480 --> 00:59:59,640 Speaker 1: So you got a birthday gift of Maybe this Bluetooth 1264 00:59:59,840 --> 01:00:01,760 Speaker 1: is going to work properly once you do this. So 1265 01:00:01,800 --> 01:00:05,200 Speaker 1: download the job or Assist app, connect these two to 1266 01:00:05,240 --> 01:00:07,600 Speaker 1: your phone, do the software update. I'm sure the app 1267 01:00:07,600 --> 01:00:09,920 Speaker 1: will lead you through that. And then once you do that, 1268 01:00:10,080 --> 01:00:14,040 Speaker 1: restart everything. Restart your phone and turn off this turn 1269 01:00:14,080 --> 01:00:17,360 Speaker 1: it back on. You might even try disconnecting this device 1270 01:00:17,440 --> 01:00:20,320 Speaker 1: from your phone once you do the software update, like 1271 01:00:20,720 --> 01:00:23,960 Speaker 1: disconnect it completely, like depair it, and then repair it 1272 01:00:24,000 --> 01:00:27,120 Speaker 1: to your phone, and that may force the connection. But 1273 01:00:27,600 --> 01:00:29,480 Speaker 1: I think if you follow those steps, I bet you 1274 01:00:29,520 --> 01:00:30,960 Speaker 1: these things will work a whole lot better. 1275 01:00:32,080 --> 01:00:35,480 Speaker 6: I hope. So he can I tell you about my comedy? 1276 01:00:36,160 --> 01:00:40,280 Speaker 2: Uh? Sure, very quickly, Yes, if you have a fast act. 1277 01:00:41,160 --> 01:00:44,640 Speaker 6: Yeah. My website is arizonalud dot com and you might 1278 01:00:44,760 --> 01:00:47,960 Speaker 6: laugh if you go there. Or you can google America's 1279 01:00:48,000 --> 01:00:51,680 Speaker 6: Favorite old Man. I'll be number one. Or you can 1280 01:00:51,760 --> 01:00:55,840 Speaker 6: ask Alexa, Who's America's favorite old man. They'll say, here's 1281 01:00:56,200 --> 01:00:57,400 Speaker 6: loo I love it. 1282 01:00:57,680 --> 01:00:59,880 Speaker 2: I love it? All right. Well I'm in Phoenix. I 1283 01:01:00,240 --> 01:01:01,880 Speaker 2: have to come see you one of these days. Okay. 1284 01:01:02,680 --> 01:01:05,240 Speaker 6: Hey, I'm going to be in the LA area in 1285 01:01:06,280 --> 01:01:07,800 Speaker 6: first part of March. 1286 01:01:07,960 --> 01:01:11,520 Speaker 2: Is it a clean act or what friendly? 1287 01:01:11,720 --> 01:01:14,240 Speaker 6: I don't use I don't use foul language, but I 1288 01:01:14,280 --> 01:01:18,080 Speaker 6: do delve into adult concepts. I do mostly pre benefit 1289 01:01:18,160 --> 01:01:19,720 Speaker 6: shows for veterans. 1290 01:01:19,280 --> 01:01:22,400 Speaker 2: And very cool. Well, thank you for that. 1291 01:01:22,400 --> 01:01:24,040 Speaker 6: That's a schedule on my website. 1292 01:01:24,320 --> 01:01:28,640 Speaker 2: Yeah, that's awesome Arizona, Lou. No, it's fine. 1293 01:01:28,880 --> 01:01:30,880 Speaker 1: Hey, it sounds like you're doing great stuff. 1294 01:01:30,920 --> 01:01:31,560 Speaker 2: So I love it. 1295 01:01:31,640 --> 01:01:34,840 Speaker 1: And once you get those bluetooth therapieces working, maybe you'll 1296 01:01:34,880 --> 01:01:36,000 Speaker 1: have double the bookings. 1297 01:01:36,920 --> 01:01:40,600 Speaker 6: Hey, I hope. So right now I'm working on Florida. 1298 01:01:41,480 --> 01:01:43,640 Speaker 2: Thanks a lot, Lou, appreciate it. Have a great day. 1299 01:01:43,920 --> 01:01:46,560 Speaker 1: All right, let's talk about Uh, let's go from that 1300 01:01:46,760 --> 01:01:52,160 Speaker 1: to this scam. So I'm always trying to keep you 1301 01:01:52,880 --> 01:01:55,440 Speaker 1: up to date on all these scam artists because they 1302 01:01:55,480 --> 01:01:58,600 Speaker 1: are really trying to you know, what did I get 1303 01:01:58,640 --> 01:02:00,600 Speaker 1: the other day? I got one that was really good 1304 01:02:00,640 --> 01:02:03,800 Speaker 1: and I was like, wow, this is it's just wild. 1305 01:02:04,040 --> 01:02:05,080 Speaker 2: So this is a. 1306 01:02:05,000 --> 01:02:09,800 Speaker 1: Phishing scam that involves docu sign email. So if you've 1307 01:02:09,800 --> 01:02:12,480 Speaker 1: ever bought a house, or a car or signed a contract. 1308 01:02:12,920 --> 01:02:15,160 Speaker 1: You know you've done docu sign. You know how it works. 1309 01:02:15,160 --> 01:02:17,960 Speaker 1: You get this email from DocuSign. It says, hey, click here, 1310 01:02:18,400 --> 01:02:20,800 Speaker 1: you choose a signature. I don't know how that's legal. 1311 01:02:20,880 --> 01:02:23,200 Speaker 1: You choose, you know, and it writes your signature for you, 1312 01:02:23,240 --> 01:02:25,680 Speaker 1: and now you've just signed your LifeWay. Well that's all 1313 01:02:25,680 --> 01:02:29,160 Speaker 1: good and fine if it's legitimate. But these scam artists, 1314 01:02:29,160 --> 01:02:32,600 Speaker 1: these hackers are sending these emails that look like they 1315 01:02:32,640 --> 01:02:35,960 Speaker 1: originate from docu sign, but they contain a link in 1316 01:02:36,000 --> 01:02:40,040 Speaker 1: an HTML attachment, and once you click to open the 1317 01:02:40,240 --> 01:02:44,600 Speaker 1: view completed document, guess what. It is not a good thing. 1318 01:02:44,680 --> 01:02:47,240 Speaker 1: They're going to try to steal your information. They're going 1319 01:02:47,280 --> 01:02:50,960 Speaker 1: to try to download something to your computer. Perhaps it 1320 01:02:51,000 --> 01:02:53,840 Speaker 1: redirects to a malicious link. And because of the way 1321 01:02:53,840 --> 01:02:58,120 Speaker 1: they're doing this, they're actually hiding the malware in that 1322 01:02:58,200 --> 01:03:02,480 Speaker 1: empty image attachment. So that means that the emails are 1323 01:03:02,600 --> 01:03:05,120 Speaker 1: bypassing virus scanners. 1324 01:03:04,640 --> 01:03:06,480 Speaker 2: So you could still get caught up in. 1325 01:03:06,520 --> 01:03:08,880 Speaker 1: This thing, even if you have a virus scanning software 1326 01:03:08,920 --> 01:03:12,000 Speaker 1: on your system. So the bottom line about this phishing 1327 01:03:12,040 --> 01:03:15,000 Speaker 1: attack and phishing is when someone sends you an email 1328 01:03:15,040 --> 01:03:16,920 Speaker 1: and they try to get your personal information by you 1329 01:03:17,040 --> 01:03:20,000 Speaker 1: just entering it in basically, So the bottom line is, 1330 01:03:20,120 --> 01:03:24,960 Speaker 1: if you are not expecting a docu sign email, you're 1331 01:03:25,000 --> 01:03:27,080 Speaker 1: not buying a car, you're not buying a house, you're 1332 01:03:27,120 --> 01:03:29,640 Speaker 1: not signing a contract for a new job, you're not 1333 01:03:29,680 --> 01:03:31,560 Speaker 1: a lawyer, you're not a doctor, whatever. 1334 01:03:32,280 --> 01:03:33,400 Speaker 2: Just don't open it. 1335 01:03:33,840 --> 01:03:34,000 Speaker 11: Now. 1336 01:03:34,040 --> 01:03:37,560 Speaker 1: If you think you're expecting it and you're wondering about it, 1337 01:03:38,120 --> 01:03:39,880 Speaker 1: then you know, call the person on the other end 1338 01:03:39,880 --> 01:03:42,160 Speaker 1: and say, hey, did you send me this? But don't 1339 01:03:42,200 --> 01:03:44,120 Speaker 1: just open these things up. In fact, I think I 1340 01:03:44,200 --> 01:03:45,840 Speaker 1: got this. That's now that I think about it, I 1341 01:03:45,880 --> 01:03:49,080 Speaker 1: think this is what I got. And I you know, 1342 01:03:49,120 --> 01:03:51,920 Speaker 1: it's funny. I've a company I work for sends us 1343 01:03:52,000 --> 01:03:54,760 Speaker 1: these emails that are like they try to get you 1344 01:03:55,160 --> 01:03:58,600 Speaker 1: to teach you a lesson about, you know, security online, 1345 01:03:58,920 --> 01:04:01,720 Speaker 1: and so they'll send you something, hey, just review this picture. 1346 01:04:01,920 --> 01:04:03,320 Speaker 1: Let us know what you think. And I'm like, I 1347 01:04:03,360 --> 01:04:06,480 Speaker 1: wasn't thinking. I wasn't supposed to review a picture. And 1348 01:04:06,520 --> 01:04:08,920 Speaker 1: then they say, gotcha when you click the link. So 1349 01:04:09,120 --> 01:04:11,280 Speaker 1: if you see this docu sign email and you're not 1350 01:04:11,320 --> 01:04:14,640 Speaker 1: expecting it, just don't click it. Coming up, I'm gonna 1351 01:04:14,640 --> 01:04:18,280 Speaker 1: talk about smartphone sales. We're gonna talk about the new 1352 01:04:18,480 --> 01:04:21,880 Speaker 1: Super Nintendo World opening up at Universal Studios. I've got 1353 01:04:21,880 --> 01:04:25,520 Speaker 1: a guest who's already been in advance of the opening. Plus, 1354 01:04:25,520 --> 01:04:27,640 Speaker 1: we're gonna take more of your calls at Triple eight 1355 01:04:27,840 --> 01:04:30,440 Speaker 1: Rich one oh one. That's eight eight eight seven four 1356 01:04:30,480 --> 01:04:33,360 Speaker 1: to two, four to one zero one. We'll be back 1357 01:04:33,520 --> 01:04:38,080 Speaker 1: after this. Welcome back to rich On Tech. Comrade Jamiro 1358 01:04:38,280 --> 01:04:41,480 Speaker 1: hanging out with you here talking technology at triple eight 1359 01:04:41,800 --> 01:04:46,040 Speaker 1: rich one oh one. That's eight eight eight seven four 1360 01:04:46,080 --> 01:04:49,800 Speaker 1: to two, four to one zero one. Dial that number, 1361 01:04:49,840 --> 01:04:54,600 Speaker 1: give me a call, we'll talk about technology. Amazon introduced 1362 01:04:54,880 --> 01:04:57,680 Speaker 1: a new service called RX pass. So earlier I was 1363 01:04:57,680 --> 01:05:02,960 Speaker 1: talking about how Amazon got rid of their Prime benefit 1364 01:05:03,400 --> 01:05:09,600 Speaker 1: with free grocery delivery, and now they're introducing another benefit. 1365 01:05:09,920 --> 01:05:14,000 Speaker 1: This is OURX pass, So kind of interesting. Five dollars 1366 01:05:14,040 --> 01:05:18,880 Speaker 1: a month for more than eighty common health condition medications. 1367 01:05:19,560 --> 01:05:23,200 Speaker 1: So this is a new benefit for Prime members that 1368 01:05:23,280 --> 01:05:28,200 Speaker 1: gives you affordable access to commonly prescribe generic medications. Now, 1369 01:05:28,280 --> 01:05:30,920 Speaker 1: the five dollars a month is not for one medication. 1370 01:05:30,960 --> 01:05:33,480 Speaker 1: The five dollars a month is for as many medications 1371 01:05:33,520 --> 01:05:37,280 Speaker 1: as you need, and you can get them all delivered 1372 01:05:37,320 --> 01:05:40,480 Speaker 1: for free. There's no hidden markups, there's no fees, at 1373 01:05:40,560 --> 01:05:44,800 Speaker 1: least not right now, and it's available in most US states. Now, 1374 01:05:44,840 --> 01:05:47,920 Speaker 1: if you have Medicare or Medicaid, you're not eligible for this, 1375 01:05:49,040 --> 01:05:51,960 Speaker 1: and Amazon says Prime members, who typically take two or 1376 01:05:51,960 --> 01:05:55,360 Speaker 1: more medications per month to manage chronic or ongoing health conditions, 1377 01:05:55,360 --> 01:05:58,400 Speaker 1: could save significant time and money with this. 1378 01:05:58,400 --> 01:06:01,680 Speaker 2: Five dollar RX pass subscription. 1379 01:06:02,600 --> 01:06:04,360 Speaker 1: Now, it doesn't seem like you can use your flex 1380 01:06:04,400 --> 01:06:06,320 Speaker 1: spending to pay for this, if you're wondering about that. 1381 01:06:07,640 --> 01:06:12,440 Speaker 1: But here's the thing. Not in California. This is not 1382 01:06:12,640 --> 01:06:15,560 Speaker 1: available in California, which is kind of a bummer because 1383 01:06:15,560 --> 01:06:17,800 Speaker 1: that's a big state. But I'm guessing they say they're 1384 01:06:17,800 --> 01:06:22,240 Speaker 1: in forty forty eight states, but are forty two states 1385 01:06:22,320 --> 01:06:24,720 Speaker 1: rather Sorry, that's what happens when I try to type 1386 01:06:24,760 --> 01:06:26,880 Speaker 1: and talk at the same time. So I was trying 1387 01:06:26,880 --> 01:06:30,240 Speaker 1: to look up some of the medications that they offer 1388 01:06:30,320 --> 01:06:33,440 Speaker 1: for this. So one low price, five dollars is for 1389 01:06:33,520 --> 01:06:36,600 Speaker 1: all of it. Let's see generic for a lipitur, they've 1390 01:06:36,600 --> 01:06:43,439 Speaker 1: got five bucks. Well, bututrin generic five bucks, now five dollars. 1391 01:06:43,120 --> 01:06:44,200 Speaker 2: If you needed both of those. 1392 01:06:44,240 --> 01:06:47,600 Speaker 1: That's a flat fee for as many of these medications 1393 01:06:47,640 --> 01:06:52,880 Speaker 1: as you need a month. Let's see Propisha is on there, 1394 01:06:53,000 --> 01:06:57,520 Speaker 1: Lexapro is on there, Zoloft. Now, these are all the 1395 01:06:57,560 --> 01:07:00,240 Speaker 1: generic versions of these, obviously, but those are the brand 1396 01:07:00,320 --> 01:07:02,280 Speaker 1: names that I know, Crestor. I mean, you see the 1397 01:07:02,320 --> 01:07:07,400 Speaker 1: advertisements on TV. So if you pay for prescriptions more 1398 01:07:07,400 --> 01:07:10,000 Speaker 1: than this, if you have one of these chronic conditions, 1399 01:07:10,000 --> 01:07:12,320 Speaker 1: and you're paying more, and you're an Amazon Prime member 1400 01:07:12,360 --> 01:07:13,880 Speaker 1: and you live in one of these states, that you 1401 01:07:13,920 --> 01:07:17,000 Speaker 1: can get this, then it might be worth it. So 1402 01:07:17,080 --> 01:07:18,720 Speaker 1: will it work in your state? Let me see, there's 1403 01:07:18,960 --> 01:07:23,680 Speaker 1: a way to Okay, OURX pass is not currently available 1404 01:07:23,720 --> 01:07:32,920 Speaker 1: to California, Louisiana, Maryland, Minnesota, New Hampshire, Pennsylvania, Texas, and Washington, 1405 01:07:33,000 --> 01:07:34,960 Speaker 1: so if you're in one of those states, you can't 1406 01:07:34,960 --> 01:07:41,440 Speaker 1: get it. Those are some pretty big states, California, Texas, Washington. Yeah, 1407 01:07:42,040 --> 01:07:46,280 Speaker 1: so I'm guessing in those places, with Washington is Amazon's hometown, 1408 01:07:46,880 --> 01:07:50,880 Speaker 1: I'm guessing in those places that there are heightened restrictions 1409 01:07:50,920 --> 01:07:53,560 Speaker 1: on what can be sent through the mail or some 1410 01:07:53,600 --> 01:07:57,120 Speaker 1: sort of restriction with pharmacies. So that's why they can't 1411 01:07:57,160 --> 01:07:59,880 Speaker 1: do it there. But our ex pass. 1412 01:08:00,360 --> 01:08:00,880 Speaker 2: There you go. 1413 01:08:02,440 --> 01:08:05,160 Speaker 1: This is interesting too. So I was talking about the 1414 01:08:05,200 --> 01:08:09,400 Speaker 1: scam scam artists trying to scam us, and they spend 1415 01:08:09,400 --> 01:08:14,400 Speaker 1: all day doing this. So what's really interesting and the 1416 01:08:14,440 --> 01:08:17,559 Speaker 1: trend I've noticed with all of these scam kind of 1417 01:08:17,680 --> 01:08:21,120 Speaker 1: texts and emails we get, they're all based on actual 1418 01:08:21,400 --> 01:08:24,120 Speaker 1: real emails that we get. So if you've ever been 1419 01:08:24,320 --> 01:08:28,679 Speaker 1: to the store and you go to buy something and 1420 01:08:29,240 --> 01:08:31,200 Speaker 1: you get a text your card has declined, and you 1421 01:08:31,240 --> 01:08:32,799 Speaker 1: get a text to your phone it says. 1422 01:08:32,640 --> 01:08:34,559 Speaker 2: Hey, was that just you at Target? 1423 01:08:34,640 --> 01:08:36,800 Speaker 1: Did you just try to spend you know, forty eight 1424 01:08:36,840 --> 01:08:39,800 Speaker 1: dollars and seventy two cents. Press one for yes, press 1425 01:08:39,880 --> 01:08:42,920 Speaker 1: new two for no, or text back one or two, 1426 01:08:43,520 --> 01:08:45,040 Speaker 1: and so you say, yeah, that was me I just 1427 01:08:45,080 --> 01:08:47,280 Speaker 1: got I was trying to buy something at Target. And 1428 01:08:47,520 --> 01:08:50,519 Speaker 1: you decline the charge and so you press you you 1429 01:08:50,640 --> 01:08:52,920 Speaker 1: text back one and it will say okay, try the 1430 01:08:52,920 --> 01:08:55,400 Speaker 1: transaction again, and you do it and it goes through. 1431 01:08:55,520 --> 01:09:00,000 Speaker 1: That's their fraud prevention at work. And these big companies 1432 01:09:00,280 --> 01:09:03,640 Speaker 1: like Chase an American Express, it seems like they're protecting you, 1433 01:09:03,680 --> 01:09:06,760 Speaker 1: but they're really not. They're protecting their own interest. And 1434 01:09:06,840 --> 01:09:09,640 Speaker 1: so they're saying, we don't really trust this transaction, we 1435 01:09:09,680 --> 01:09:11,120 Speaker 1: don't really want to be on the hook for this 1436 01:09:11,200 --> 01:09:13,880 Speaker 1: fifty eight bucks, so we'll just we'll just decline it 1437 01:09:13,920 --> 01:09:16,599 Speaker 1: and then make this person text us back. So it's 1438 01:09:16,640 --> 01:09:19,920 Speaker 1: on them, really. And it's great when it works and 1439 01:09:19,960 --> 01:09:24,920 Speaker 1: it's a a charge that they do don't let through 1440 01:09:26,120 --> 01:09:27,880 Speaker 1: and it protects you. And I've had this happen, but 1441 01:09:27,880 --> 01:09:30,599 Speaker 1: I've also had charges go through. I've had my card 1442 01:09:30,640 --> 01:09:33,000 Speaker 1: hacked and you know, the person somehow used it in 1443 01:09:34,439 --> 01:09:35,040 Speaker 1: where was it? 1444 01:09:35,080 --> 01:09:36,200 Speaker 2: One time? It was in Spain. 1445 01:09:36,760 --> 01:09:39,160 Speaker 1: It was actually at a what was the The place 1446 01:09:39,280 --> 01:09:42,080 Speaker 1: was called a I'm gonna not say the name, right 1447 01:09:42,200 --> 01:09:42,920 Speaker 1: Carrie four. 1448 01:09:44,280 --> 01:09:46,120 Speaker 2: It is like c A R R E f O 1449 01:09:46,280 --> 01:09:46,519 Speaker 2: U R. 1450 01:09:47,200 --> 01:09:48,960 Speaker 1: And so I was like, how is this person using 1451 01:09:48,960 --> 01:09:51,840 Speaker 1: my card in Madrid right now when I'm sitting here. 1452 01:09:52,720 --> 01:09:54,800 Speaker 1: And so when I went to Europe it was I 1453 01:09:54,840 --> 01:09:57,080 Speaker 1: think it was last year, you know, I was in 1454 01:09:57,120 --> 01:09:58,800 Speaker 1: Europe and I went past one of these stores. I 1455 01:09:58,800 --> 01:10:00,640 Speaker 1: was like, oh my god, that was the play that 1456 01:10:00,800 --> 01:10:03,439 Speaker 1: was the place where they used my card. And in 1457 01:10:03,479 --> 01:10:06,680 Speaker 1: that case, I didn't get any fraud prevention thing. You 1458 01:10:06,680 --> 01:10:08,720 Speaker 1: always seem to get the fraud prevention when it's you. 1459 01:10:09,160 --> 01:10:09,280 Speaker 2: Now. 1460 01:10:09,320 --> 01:10:11,960 Speaker 1: Another time I was out at a restaurant and I 1461 01:10:12,080 --> 01:10:15,120 Speaker 1: used my card and typically and this way I always recommend, 1462 01:10:15,160 --> 01:10:18,400 Speaker 1: by the way, using your tap to pay. If you 1463 01:10:18,439 --> 01:10:22,600 Speaker 1: can set up Apple pay or Google Pay or Samsung Pay, 1464 01:10:22,760 --> 01:10:25,280 Speaker 1: or use the chip in your card, that is all 1465 01:10:25,520 --> 01:10:28,559 Speaker 1: much more secure. In fact, try not to even use 1466 01:10:28,600 --> 01:10:31,040 Speaker 1: anything with your card, like use your phone when possible. 1467 01:10:31,080 --> 01:10:32,720 Speaker 1: If you can tap to pay, use it. It's the 1468 01:10:32,720 --> 01:10:36,920 Speaker 1: most secure because think about it, nobody even sees your card. 1469 01:10:37,000 --> 01:10:39,640 Speaker 1: They don't see your card number. What's exchanged is a 1470 01:10:39,680 --> 01:10:43,040 Speaker 1: one time card number, which means the retailer, even if 1471 01:10:43,040 --> 01:10:44,800 Speaker 1: they got hacked, if someone got a list of all 1472 01:10:44,840 --> 01:10:47,599 Speaker 1: the credit cards used at Target that day, yours would 1473 01:10:47,640 --> 01:10:49,479 Speaker 1: not be on there. What would be on there is 1474 01:10:49,479 --> 01:10:52,679 Speaker 1: a one time use number that nobody else could use again. 1475 01:10:53,000 --> 01:10:55,040 Speaker 1: And so you're protected that way. So when people say, 1476 01:10:55,080 --> 01:10:58,280 Speaker 1: like Rich, I use tap to pay, absolutely use it. 1477 01:10:57,960 --> 01:11:01,200 Speaker 1: It's really really good. So one time I was at 1478 01:11:01,200 --> 01:11:03,280 Speaker 1: a restaurant and you know, of course I always try 1479 01:11:03,280 --> 01:11:05,000 Speaker 1: to use the tap to pay, and I'm at the restaurant, 1480 01:11:05,000 --> 01:11:07,400 Speaker 1: I hand over my credit card and in about thirty 1481 01:11:07,439 --> 01:11:09,559 Speaker 1: seconds while the person walks away, with my card. I 1482 01:11:09,600 --> 01:11:12,559 Speaker 1: get a message from my credit card saying, hey, your 1483 01:11:12,600 --> 01:11:14,520 Speaker 1: card was just used in like Indiana. 1484 01:11:14,800 --> 01:11:18,360 Speaker 2: Said what? And I watched that movie what's it called? 1485 01:11:18,360 --> 01:11:20,920 Speaker 1: Emily the Criminal, I think, And it's about all about 1486 01:11:20,920 --> 01:11:22,920 Speaker 1: like credit card theft and all this stuff, and so 1487 01:11:23,720 --> 01:11:25,519 Speaker 1: I realized how they do this. I mean, it's a 1488 01:11:25,560 --> 01:11:29,880 Speaker 1: really sophisticated operation. So anyway, my point is, these these 1489 01:11:29,920 --> 01:11:33,280 Speaker 1: scammers try to emulate the stuff that we really get 1490 01:11:33,320 --> 01:11:35,400 Speaker 1: and they try to trick us. So I tell you 1491 01:11:35,479 --> 01:11:37,880 Speaker 1: all of this because Verizon right now is sending out 1492 01:11:37,920 --> 01:11:42,479 Speaker 1: these text messages that are offering valuable customer discounts anywhere 1493 01:11:42,479 --> 01:11:44,840 Speaker 1: from ten to twenty five dollars off your wireless bill 1494 01:11:44,880 --> 01:11:47,920 Speaker 1: per month. It arrives by text message. It says, hey, 1495 01:11:47,920 --> 01:11:49,800 Speaker 1: you're a great customer. Call this number. We'll give you 1496 01:11:49,840 --> 01:11:53,640 Speaker 1: ten to twenty five dollars off your bill. It's actually legitimate. 1497 01:11:54,080 --> 01:11:56,280 Speaker 1: They did it last year. I was one of the 1498 01:11:56,280 --> 01:11:58,439 Speaker 1: people that got the messages. I saved ten dollars a 1499 01:11:58,439 --> 01:12:02,240 Speaker 1: month on my bill. And so if you get this text, 1500 01:12:02,600 --> 01:12:05,439 Speaker 1: it's very confusing because you're sitting here going, hey, who's 1501 01:12:05,479 --> 01:12:08,320 Speaker 1: trying to trick me here? And it's odd that Verizon 1502 01:12:08,640 --> 01:12:11,240 Speaker 1: would send a text that looks like this, but this 1503 01:12:11,280 --> 01:12:13,320 Speaker 1: is the second time they've done it. So if you 1504 01:12:13,360 --> 01:12:16,960 Speaker 1: get a message that says to your customer, you're from Verizon, 1505 01:12:16,960 --> 01:12:19,360 Speaker 1: you're very loyal, we want to offer you this, there's 1506 01:12:19,400 --> 01:12:22,680 Speaker 1: a phone number in that message to call. Now, I'm 1507 01:12:22,760 --> 01:12:25,120 Speaker 1: telling you this message is legitimate, But what I would 1508 01:12:25,160 --> 01:12:27,639 Speaker 1: do is just google the phone number to make sure 1509 01:12:28,200 --> 01:12:31,800 Speaker 1: that's the actual Verizon phone number, because what scam artists 1510 01:12:31,840 --> 01:12:33,479 Speaker 1: are going to do is they're going to emulate these 1511 01:12:33,520 --> 01:12:35,400 Speaker 1: texts and say, hey, we're with AT and T or 1512 01:12:35,439 --> 01:12:37,880 Speaker 1: we're withth T Mobile. Here's ten bucks off a month, 1513 01:12:37,880 --> 01:12:39,840 Speaker 1: give us a call and you call that number. What 1514 01:12:39,880 --> 01:12:41,679 Speaker 1: are they going to do? Say, Hey, what's your phone number, 1515 01:12:41,720 --> 01:12:42,840 Speaker 1: what's your pin code? 1516 01:12:42,840 --> 01:12:43,240 Speaker 2: What's all this? 1517 01:12:43,320 --> 01:12:44,599 Speaker 1: And by the time you give them all that, they've 1518 01:12:44,640 --> 01:12:48,360 Speaker 1: just stolen your account. So just be aware of these things. 1519 01:12:48,360 --> 01:12:52,000 Speaker 1: But again, it's confusing because the hackers try to target 1520 01:12:52,080 --> 01:12:55,559 Speaker 1: us using the systems that we're familiar with. You're listening 1521 01:12:55,600 --> 01:12:57,559 Speaker 1: to rich on Tech. Give me a call triple eight 1522 01:12:58,120 --> 01:13:01,120 Speaker 1: rich one oh one. We'll talk to you coming up next. 1523 01:13:01,680 --> 01:13:04,519 Speaker 1: Rich Demiro here, rich on Tech. You are listening to 1524 01:13:04,560 --> 01:13:07,240 Speaker 1: the show where we talk about technology and take your 1525 01:13:07,360 --> 01:13:11,559 Speaker 1: calls at Triple eight rich one oh one. I'm the 1526 01:13:11,560 --> 01:13:14,960 Speaker 1: tech reporter for KTLA Channel five in Los Angeles. You 1527 01:13:15,000 --> 01:13:17,760 Speaker 1: may see me on TV from time to time, or 1528 01:13:17,760 --> 01:13:21,920 Speaker 1: maybe on Instagram, Twitter or Facebook pretty much. Let's see 1529 01:13:21,920 --> 01:13:25,400 Speaker 1: which one am I on the most. Probably Instagram. I 1530 01:13:25,439 --> 01:13:28,400 Speaker 1: think it's Instagram. Twitter is more for like just fleeting 1531 01:13:28,439 --> 01:13:32,240 Speaker 1: little thoughts. Facebook is more. You know, I've got to 1532 01:13:32,560 --> 01:13:34,840 Speaker 1: really have a reason to post a Facebook. 1533 01:13:34,880 --> 01:13:35,479 Speaker 2: But I love it. 1534 01:13:35,520 --> 01:13:37,400 Speaker 1: I mean, got a lot of you on there that 1535 01:13:37,520 --> 01:13:41,320 Speaker 1: you know you love commenting, which I do read the comments, 1536 01:13:41,320 --> 01:13:44,559 Speaker 1: believe me. If you send me a message, a DM 1537 01:13:44,840 --> 01:13:48,760 Speaker 1: or you comment, I read most of them. But I 1538 01:13:48,800 --> 01:13:51,040 Speaker 1: can't always reply to every single one of them because 1539 01:13:51,080 --> 01:13:53,360 Speaker 1: it would be a full time job. So I do try, 1540 01:13:53,760 --> 01:13:55,479 Speaker 1: and I get some of my best story ideas from 1541 01:13:55,479 --> 01:13:57,800 Speaker 1: you just texting and tweeting and all that good stuff. 1542 01:13:57,800 --> 01:13:59,599 Speaker 1: So keep them coming, and believe me, I do get 1543 01:13:59,600 --> 01:14:00,840 Speaker 1: a laugh from a lot of the stuff, and I 1544 01:14:00,880 --> 01:14:04,040 Speaker 1: will try to like some times if I do. Nowhere 1545 01:14:04,080 --> 01:14:06,559 Speaker 1: else I get a lot of my ideas is my kid. 1546 01:14:07,560 --> 01:14:10,120 Speaker 1: I've got an eight year old that I think I'm 1547 01:14:10,120 --> 01:14:14,080 Speaker 1: going to have a weekly segment of how he's getting 1548 01:14:14,120 --> 01:14:17,960 Speaker 1: around all of the restrictions I have in place. So 1549 01:14:18,040 --> 01:14:19,960 Speaker 1: I told you last week how I came into his 1550 01:14:20,040 --> 01:14:22,000 Speaker 1: room and he was watching something on YouTube. I don't 1551 01:14:22,000 --> 01:14:24,559 Speaker 1: even know how he got on there. But this week, 1552 01:14:25,000 --> 01:14:27,360 Speaker 1: since I kind of locked down YouTube a little bit more, 1553 01:14:27,439 --> 01:14:31,320 Speaker 1: I come into the room and he's facetiming with his friend. 1554 01:14:31,880 --> 01:14:35,160 Speaker 1: And guess what. He just figured out that his friend 1555 01:14:35,200 --> 01:14:38,800 Speaker 1: could share her screen to his iPad and they can 1556 01:14:38,840 --> 01:14:41,120 Speaker 1: sit there and watch YouTube videos because she's got no 1557 01:14:41,240 --> 01:14:44,759 Speaker 1: restrictions on her side, and so they. 1558 01:14:44,680 --> 01:14:46,040 Speaker 2: Just watched stuff together. 1559 01:14:49,280 --> 01:14:53,479 Speaker 1: I really had to laugh at his ingenuity here, because 1560 01:14:53,640 --> 01:14:56,320 Speaker 1: you know, as parents, it's really tricky because you can 1561 01:14:56,360 --> 01:14:59,479 Speaker 1: set up all these boundaries for your kids and it's 1562 01:14:59,520 --> 01:15:02,000 Speaker 1: kind of like you know you're gonna It's kind of 1563 01:15:02,000 --> 01:15:04,439 Speaker 1: like when I was a kid, your parents had rules 1564 01:15:04,439 --> 01:15:07,120 Speaker 1: in your house. Then when you went to your friend's house, 1565 01:15:07,160 --> 01:15:09,479 Speaker 1: they had a whole different set of rules, and a 1566 01:15:09,520 --> 01:15:12,320 Speaker 1: lot of times those rules, depending on the friends you made, 1567 01:15:12,320 --> 01:15:14,320 Speaker 1: were a lot better than the rules you had. Like 1568 01:15:14,360 --> 01:15:17,559 Speaker 1: I remember sleeping over a friend's house one time and 1569 01:15:17,640 --> 01:15:20,160 Speaker 1: we were going to bed and I was like, oh, 1570 01:15:20,160 --> 01:15:21,880 Speaker 1: I gotta go brush my teeth and he's like what, 1571 01:15:22,200 --> 01:15:24,280 Speaker 1: it's like, I don't brush my teeth before bad I'm like, wait, 1572 01:15:24,360 --> 01:15:26,599 Speaker 1: what you don't brush He's like, nah, I don't have to. 1573 01:15:26,640 --> 01:15:28,519 Speaker 1: I'm like in my rules in my house, it's a 1574 01:15:28,560 --> 01:15:30,880 Speaker 1: rule you gotta brush your teeth before you go to bed. 1575 01:15:31,760 --> 01:15:34,400 Speaker 1: And then there was like snacks, you know, all kinds 1576 01:15:34,400 --> 01:15:37,520 Speaker 1: of different rules, and so kids, you know, they appreciate 1577 01:15:37,520 --> 01:15:40,160 Speaker 1: the rules the other homes because they can do things 1578 01:15:40,160 --> 01:15:43,240 Speaker 1: that they can't normally do at their house anyway. So 1579 01:15:43,280 --> 01:15:46,040 Speaker 1: the same thing kind of follows for all this tech stuff. 1580 01:15:46,439 --> 01:15:48,800 Speaker 1: It's like you can have all these rules and restrictions 1581 01:15:48,800 --> 01:15:51,519 Speaker 1: on your kid's iPad or your kid's computer, but as 1582 01:15:51,520 --> 01:15:53,559 Speaker 1: soon as they go to someone else's house, you know, 1583 01:15:53,600 --> 01:15:55,679 Speaker 1: they're just gonna be on their friend's iPad that has 1584 01:15:55,720 --> 01:15:58,120 Speaker 1: no limits or screen time or you know, they could 1585 01:15:58,160 --> 01:16:01,280 Speaker 1: download any game they want. So that was the newest 1586 01:16:01,280 --> 01:16:03,600 Speaker 1: hack that my kid figured out. The other one he 1587 01:16:03,640 --> 01:16:07,400 Speaker 1: figured out because YouTube is currently banned on some of 1588 01:16:07,400 --> 01:16:10,000 Speaker 1: the devices or there's a time limit, is that he 1589 01:16:10,080 --> 01:16:12,519 Speaker 1: just goes to the Google Home which is like the 1590 01:16:12,600 --> 01:16:16,800 Speaker 1: little smart speaker slash display, and he'll just ask that 1591 01:16:16,880 --> 01:16:19,400 Speaker 1: to play a YouTube video, and so he'll just sit 1592 01:16:19,439 --> 01:16:21,200 Speaker 1: there and like, you know the room that has the 1593 01:16:21,200 --> 01:16:24,240 Speaker 1: Google and he'll just watch the video there. So I'm 1594 01:16:24,240 --> 01:16:28,680 Speaker 1: telling you, these kids are very They're very tricky, and 1595 01:16:28,720 --> 01:16:31,160 Speaker 1: it will serve him well in life later, but right 1596 01:16:31,160 --> 01:16:34,000 Speaker 1: now as a parent, believe me, it is you know, 1597 01:16:34,040 --> 01:16:35,679 Speaker 1: I get a laugh at the end of the day, 1598 01:16:36,000 --> 01:16:40,439 Speaker 1: but in the moment, it's really, oh my gosh, Like 1599 01:16:40,520 --> 01:16:41,920 Speaker 1: I'm just like, why are you in Why are you 1600 01:16:41,920 --> 01:16:42,599 Speaker 1: in my bedroom? 1601 01:16:42,640 --> 01:16:42,760 Speaker 5: Oh? 1602 01:16:42,760 --> 01:16:44,439 Speaker 1: Because there's a little Google home there so you can 1603 01:16:44,479 --> 01:16:47,240 Speaker 1: watch the video there. It's it's pretty amazing. 1604 01:16:47,360 --> 01:16:50,719 Speaker 2: These kids. They'll figure stuff out. Where there's a where there's. 1605 01:16:50,560 --> 01:16:53,040 Speaker 1: An Internet connection, there's a way, and they will figure 1606 01:16:53,040 --> 01:16:56,040 Speaker 1: it out. And the only reason, by the way, that 1607 01:16:56,080 --> 01:16:58,479 Speaker 1: he had because his iPad turns off at a certain 1608 01:16:58,520 --> 01:17:00,400 Speaker 1: time each night, and I was like, how is he 1609 01:17:00,479 --> 01:17:02,920 Speaker 1: still on this iPad even after you know the time 1610 01:17:03,320 --> 01:17:06,599 Speaker 1: where it's supposed to lock up. And it turns out 1611 01:17:06,600 --> 01:17:09,599 Speaker 1: that I left FaceTime open because I figure, well, FaceTime 1612 01:17:09,680 --> 01:17:11,200 Speaker 1: is kind of like the phone that I used to 1613 01:17:11,200 --> 01:17:13,519 Speaker 1: have in my room. You could always use it. It 1614 01:17:13,600 --> 01:17:16,439 Speaker 1: was like you call your friends, but now FaceTime allows 1615 01:17:16,479 --> 01:17:18,360 Speaker 1: you to do so much more than just call your friends. 1616 01:17:18,360 --> 01:17:20,840 Speaker 1: You know you're sharing memes, you're texting back and forth, 1617 01:17:21,360 --> 01:17:23,200 Speaker 1: you're you know you're on I message and you know 1618 01:17:23,240 --> 01:17:26,840 Speaker 1: you're also sharing screen now, So got to watch these kids. 1619 01:17:26,840 --> 01:17:30,840 Speaker 1: They're they're very tricky little beings. Mitch is in Denver. Mitch, 1620 01:17:30,880 --> 01:17:31,679 Speaker 1: you're on with Rich. 1621 01:17:32,160 --> 01:17:34,000 Speaker 2: It rhymes Hi. 1622 01:17:34,080 --> 01:17:38,800 Speaker 5: Rich, Just get turned on your show. Thanks, really nice, 1623 01:17:39,000 --> 01:17:42,280 Speaker 5: really nice. I'm first off, I got to give you 1624 01:17:42,280 --> 01:17:47,920 Speaker 5: the buy description of the total opposite techie. Not not 1625 01:17:48,000 --> 01:17:53,000 Speaker 5: along by any stretch. I'm a functioning computerization illiterate, okay, 1626 01:17:53,320 --> 01:17:59,280 Speaker 5: and uh, I just found and purchased a pair of 1627 01:18:00,520 --> 01:18:03,400 Speaker 5: they're light they're called they're more or less their light bulb, 1628 01:18:03,479 --> 01:18:08,000 Speaker 5: socket installed security cameras. So instead of you know, going 1629 01:18:08,000 --> 01:18:11,280 Speaker 5: through the whole thing of hardwire and a ring and 1630 01:18:11,400 --> 01:18:14,240 Speaker 5: all that and paid for a service to you know, 1631 01:18:14,320 --> 01:18:16,920 Speaker 5: to keep to monitor it, you just as long as 1632 01:18:16,920 --> 01:18:19,880 Speaker 5: you have Wi Fi and you have a socket and 1633 01:18:20,160 --> 01:18:24,400 Speaker 5: a clear view for the little camera. If you hook 1634 01:18:24,479 --> 01:18:26,559 Speaker 5: you link it up with the Wi Fi, you can 1635 01:18:26,680 --> 01:18:28,840 Speaker 5: monitor it. And you can even you can even put 1636 01:18:28,840 --> 01:18:31,640 Speaker 5: a card into you know, the record footage. 1637 01:18:32,120 --> 01:18:34,080 Speaker 1: Sure, but I think I tested one of these ones. 1638 01:18:34,120 --> 01:18:36,280 Speaker 1: It's just simple. You plug it in, you screw it 1639 01:18:36,280 --> 01:18:38,080 Speaker 1: into the light socket. It's got the power from the 1640 01:18:38,160 --> 01:18:41,000 Speaker 1: light socket. It's got a camera on it, and it records. 1641 01:18:41,040 --> 01:18:43,920 Speaker 1: I believe I tested one of these. Yeah, okay, exactly, 1642 01:18:44,080 --> 01:18:45,080 Speaker 1: So what's going on with that? 1643 01:18:45,960 --> 01:18:51,200 Speaker 5: Well, okay, I excuse me. I got them, and I 1644 01:18:51,200 --> 01:18:54,360 Speaker 5: I went to I'm an Android, So I went to 1645 01:18:54,400 --> 01:18:59,639 Speaker 5: the Google App Store and took the very the description 1646 01:18:59,760 --> 01:19:03,720 Speaker 5: of the the app for the for it and downloaded that. 1647 01:19:04,240 --> 01:19:07,559 Speaker 5: And then when I go to pull up the app 1648 01:19:07,920 --> 01:19:10,439 Speaker 5: to activate it to sync it with the Wi Fi, 1649 01:19:11,280 --> 01:19:15,080 Speaker 5: it just it just stalls. It doesn't progress on and 1650 01:19:15,160 --> 01:19:19,240 Speaker 5: let me, you know, let me linked up and and 1651 01:19:19,320 --> 01:19:22,719 Speaker 5: get it to work right, and I just you know, beings, 1652 01:19:22,720 --> 01:19:25,240 Speaker 5: I don't have any I'm telling you a screener. I 1653 01:19:25,240 --> 01:19:27,400 Speaker 5: don't have a problem with sports guy. So I have 1654 01:19:27,439 --> 01:19:30,000 Speaker 5: a problem with like taking a ESPN and loading it 1655 01:19:30,040 --> 01:19:32,679 Speaker 5: on my smartphone and that works for me. But I've 1656 01:19:32,680 --> 01:19:35,320 Speaker 5: never done a device app like that, and I'm wondering 1657 01:19:35,320 --> 01:19:39,679 Speaker 5: if maybe I'm approaching it wrong to where I'm not sure. 1658 01:19:39,920 --> 01:19:42,639 Speaker 1: Ok Okay, So a couple of things. So first off, 1659 01:19:43,320 --> 01:19:44,960 Speaker 1: what do you have an Android or iPhone? 1660 01:19:45,560 --> 01:19:45,720 Speaker 5: Uh? 1661 01:19:45,760 --> 01:19:46,200 Speaker 11: Android? 1662 01:19:46,320 --> 01:19:46,760 Speaker 2: Okay, you have. 1663 01:19:46,760 --> 01:19:49,519 Speaker 1: Android and so you download the app. How is there 1664 01:19:49,560 --> 01:19:51,720 Speaker 1: a QR code to scan for the app? Like, how 1665 01:19:51,720 --> 01:19:52,360 Speaker 1: do you know you have. 1666 01:19:52,320 --> 01:19:52,920 Speaker 2: The right app? 1667 01:19:54,120 --> 01:19:56,760 Speaker 5: Yeah, it has it does have a scan code or 1668 01:19:56,760 --> 01:20:00,600 Speaker 5: you or you know, I can put the search engine. Uh, 1669 01:20:00,640 --> 01:20:04,040 Speaker 5: but I usually use the app and it it'll it'll 1670 01:20:04,080 --> 01:20:07,920 Speaker 5: take it and it'll it'll load it up and you know, 1671 01:20:07,960 --> 01:20:12,640 Speaker 5: and then I'll open it. But the initial page just 1672 01:20:13,240 --> 01:20:16,120 Speaker 5: the link you're supposed to hit that so you can 1673 01:20:16,160 --> 01:20:18,559 Speaker 5: start the process to link it up. It just falls. 1674 01:20:18,600 --> 01:20:21,320 Speaker 2: It doesn't It doesn't actually work that you know. 1675 01:20:22,000 --> 01:20:23,880 Speaker 1: Do you have anyone in the home or do you 1676 01:20:23,880 --> 01:20:25,360 Speaker 1: have an iPad that you might be able to use, 1677 01:20:25,439 --> 01:20:27,200 Speaker 1: or anyone in the home with an iPhone that you 1678 01:20:27,240 --> 01:20:29,439 Speaker 1: can try to see if the app works there? Just 1679 01:20:29,479 --> 01:20:32,120 Speaker 1: to activate this camera, I could. 1680 01:20:32,000 --> 01:20:35,559 Speaker 5: Try my wife, my wife's phone. I haven't put that 1681 01:20:35,600 --> 01:20:39,000 Speaker 5: application on her, okay on her series is Android also, 1682 01:20:39,080 --> 01:20:42,240 Speaker 5: so I could do that. I No, I hadn't tried that. 1683 01:20:42,640 --> 01:20:44,640 Speaker 1: Well, I was thinking because you know, sometimes you know, 1684 01:20:44,720 --> 01:20:47,600 Speaker 1: Android and iOS apps can be vastly different depending on 1685 01:20:47,600 --> 01:20:49,760 Speaker 1: how they code them, and so it could be that 1686 01:20:49,800 --> 01:20:52,280 Speaker 1: the Android app has a you know, a bug in 1687 01:20:52,320 --> 01:20:55,479 Speaker 1: it or something that's just not playing nicely, and so 1688 01:20:55,560 --> 01:20:57,040 Speaker 1: I was thinking, if you can try it on an 1689 01:20:57,080 --> 01:21:00,360 Speaker 1: iPhone or an iOS app, you might be to see 1690 01:21:00,360 --> 01:21:01,800 Speaker 1: if you can at least get it to work and 1691 01:21:01,880 --> 01:21:05,639 Speaker 1: know that this camera works. So is there a return 1692 01:21:05,720 --> 01:21:07,439 Speaker 1: policy on this thing if it doesn't if you can't 1693 01:21:07,439 --> 01:21:09,920 Speaker 1: get it to work, I. 1694 01:21:10,320 --> 01:21:12,720 Speaker 5: You know, to be honest with there were only thirty bucks. 1695 01:21:13,120 --> 01:21:14,680 Speaker 5: So I kind of thought, okay, well I'll take a 1696 01:21:14,880 --> 01:21:18,000 Speaker 5: I'll take a wild stab at it. And the thing 1697 01:21:18,120 --> 01:21:22,280 Speaker 5: I've you know, it's funny rich because I can get it, 1698 01:21:22,680 --> 01:21:24,920 Speaker 5: and I don't know why it'll do a self check, 1699 01:21:25,040 --> 01:21:27,559 Speaker 5: so I know that the actual the actual bulb will 1700 01:21:27,880 --> 01:21:31,760 Speaker 5: do We'll go through the motions with its with its movements. 1701 01:21:31,800 --> 01:21:35,760 Speaker 5: And when I thought, okay, I've linked up, but it 1702 01:21:35,800 --> 01:21:38,479 Speaker 5: must do a self check and I can't even get 1703 01:21:38,479 --> 01:21:43,519 Speaker 5: that every time, and I've I've erased and retried loading 1704 01:21:43,600 --> 01:21:48,240 Speaker 5: up the app. I've even tried different uh, different companies 1705 01:21:48,680 --> 01:21:50,519 Speaker 5: apps for the like. 1706 01:21:51,080 --> 01:21:51,920 Speaker 2: Well, I don't think. 1707 01:21:52,560 --> 01:21:54,960 Speaker 1: I don't think the different companies apps would work. But 1708 01:21:55,360 --> 01:21:57,479 Speaker 1: here's the other thing. So what this app is doing 1709 01:21:57,680 --> 01:22:00,880 Speaker 1: is it's basically the camera is putting out its own 1710 01:22:00,920 --> 01:22:03,760 Speaker 1: Wi Fi network that your phone needs to pair with 1711 01:22:03,840 --> 01:22:07,720 Speaker 1: and connect to, and then it's provisioning the bulb to 1712 01:22:08,080 --> 01:22:10,800 Speaker 1: connect to your Wi Fi network eventually, So there is 1713 01:22:11,520 --> 01:22:14,280 Speaker 1: a little bit of time involved in that process. How 1714 01:22:14,320 --> 01:22:16,360 Speaker 1: long are you letting this app load up for the 1715 01:22:16,400 --> 01:22:21,040 Speaker 1: first time when you try to connect the bulb? Have 1716 01:22:21,120 --> 01:22:22,639 Speaker 1: you waited a good like two minutes? 1717 01:22:24,000 --> 01:22:24,840 Speaker 4: Yeah? Yeah? 1718 01:22:24,920 --> 01:22:28,320 Speaker 5: I at first I thought, you know, I could probably 1719 01:22:28,320 --> 01:22:32,200 Speaker 5: it probably link up pretty quick my router while I'm 1720 01:22:32,240 --> 01:22:34,519 Speaker 5: trying to do it. I've got my router, my Wi 1721 01:22:34,520 --> 01:22:37,880 Speaker 5: Fi router, about one and a half foot away from it. 1722 01:22:37,960 --> 01:22:40,320 Speaker 5: But I thought, okay, there's not a problem with distance 1723 01:22:40,439 --> 01:22:43,400 Speaker 5: or you know, getting a poor pickup of the Fi. 1724 01:22:43,640 --> 01:22:46,280 Speaker 1: One more question. When you turn on this bulb, if 1725 01:22:46,320 --> 01:22:48,360 Speaker 1: you go into the Wi Fi settings on your phone, 1726 01:22:49,040 --> 01:22:51,840 Speaker 1: does do you see the bulb Wi Fi network? Because 1727 01:22:51,880 --> 01:22:53,920 Speaker 1: it should emit its own Wi Fi network? Does it 1728 01:22:53,960 --> 01:22:56,080 Speaker 1: say like light bulb or something, whatever the brand is. 1729 01:22:56,120 --> 01:22:57,760 Speaker 1: Do you see that in your Wi Fi settings? Have 1730 01:22:57,800 --> 01:22:58,479 Speaker 1: you checked for that? 1731 01:22:59,840 --> 01:23:04,000 Speaker 5: I had looked, excuse me, I had looked. I don't 1732 01:23:04,120 --> 01:23:08,599 Speaker 5: see it in that? Is that the same the same 1733 01:23:08,640 --> 01:23:12,759 Speaker 5: page where it tells your your active Wi Fi network. 1734 01:23:13,120 --> 01:23:16,439 Speaker 1: It would be listed under like available networks. So I 1735 01:23:16,439 --> 01:23:18,160 Speaker 1: would Here's what I would do. I mean this and 1736 01:23:18,240 --> 01:23:20,200 Speaker 1: this is this is what I would do. So my 1737 01:23:20,280 --> 01:23:23,639 Speaker 1: advice is to see if you can download the app 1738 01:23:23,680 --> 01:23:25,360 Speaker 1: on your wife's phone. It could be just you know, 1739 01:23:25,400 --> 01:23:27,719 Speaker 1: whatever version of Android you're running or whatever, the app 1740 01:23:27,800 --> 01:23:29,760 Speaker 1: just doesn't agree with your phone. Believe me, I've I've 1741 01:23:29,760 --> 01:23:31,800 Speaker 1: set these things up and they can be very frustrating 1742 01:23:31,840 --> 01:23:34,360 Speaker 1: sometimes And in one case I wasn't able to get 1743 01:23:34,360 --> 01:23:36,519 Speaker 1: something set up at all that should have been very easy. 1744 01:23:36,760 --> 01:23:39,360 Speaker 1: And in other case is when I tried an iPhone 1745 01:23:39,439 --> 01:23:42,519 Speaker 1: versus an Android. Sometimes the iPhone works very easy to 1746 01:23:42,560 --> 01:23:45,000 Speaker 1: set it up, sometimes the Android. So if you can 1747 01:23:45,080 --> 01:23:47,240 Speaker 1: try a different device to set this up, that would 1748 01:23:47,240 --> 01:23:49,400 Speaker 1: be my first That would be my first line. 1749 01:23:49,439 --> 01:23:50,080 Speaker 2: That's what I would do. 1750 01:23:50,720 --> 01:23:53,559 Speaker 1: If you can't get that to work, I mean, it 1751 01:23:53,600 --> 01:23:56,200 Speaker 1: may just be that this is not going to play 1752 01:23:56,280 --> 01:23:59,240 Speaker 1: nice with your network. There could be some you know, 1753 01:23:59,360 --> 01:24:03,479 Speaker 1: some network settings that might be tweaked, you know, whatever 1754 01:24:04,000 --> 01:24:07,040 Speaker 1: band this phone is on versus the the Wi Fi 1755 01:24:07,120 --> 01:24:09,439 Speaker 1: band that this light is on. But the other thing 1756 01:24:09,520 --> 01:24:11,040 Speaker 1: is it kind of just goes to show that with 1757 01:24:11,080 --> 01:24:12,840 Speaker 1: a lot of these products that are not ring, that 1758 01:24:12,920 --> 01:24:16,920 Speaker 1: are not wise, you know, you don't know what you're getting. 1759 01:24:16,960 --> 01:24:19,160 Speaker 1: Sometimes they're going to work, sometimes they're going to be fine, 1760 01:24:19,240 --> 01:24:21,600 Speaker 1: other times they're going to be very frustrating. And so 1761 01:24:21,720 --> 01:24:24,519 Speaker 1: that's just what happens with some of these third party 1762 01:24:24,560 --> 01:24:27,360 Speaker 1: products that you know, we just don't really know where 1763 01:24:27,400 --> 01:24:30,439 Speaker 1: they're coming from or and the software is really the 1764 01:24:30,439 --> 01:24:32,519 Speaker 1: biggest thing. So when it comes to all these smart 1765 01:24:32,520 --> 01:24:35,840 Speaker 1: home devices, the software really differentiates. 1766 01:24:35,320 --> 01:24:36,719 Speaker 2: The good stuff from the bad stuff. 1767 01:24:36,760 --> 01:24:39,240 Speaker 1: And Mitch, hopefully you get this thing to work, but 1768 01:24:39,320 --> 01:24:42,240 Speaker 1: try those steps that I mentioned. I think that trying 1769 01:24:42,240 --> 01:24:44,800 Speaker 1: it on a different device would be best. And if 1770 01:24:44,840 --> 01:24:47,320 Speaker 1: you want to keep trying on your device, uninstall the 1771 01:24:47,400 --> 01:24:49,439 Speaker 1: app like you said you did, but then restart your 1772 01:24:49,439 --> 01:24:51,960 Speaker 1: phone and then restart the app. The other thing you 1773 01:24:52,040 --> 01:24:54,600 Speaker 1: do to flip this bulb and to try to you know, 1774 01:24:54,720 --> 01:24:57,360 Speaker 1: kick it into gear is to unscrew it and screw 1775 01:24:57,360 --> 01:24:59,439 Speaker 1: it back in a couple of times, and that usually 1776 01:25:00,200 --> 01:25:03,320 Speaker 1: it into getting into like the factory set up mode 1777 01:25:03,360 --> 01:25:06,639 Speaker 1: one more time. So and look on those support pages 1778 01:25:06,680 --> 01:25:10,519 Speaker 1: and see if there's anything pertaining to that app. All right, 1779 01:25:10,560 --> 01:25:13,200 Speaker 1: coming up, we're going to talk about why smartphones are 1780 01:25:13,240 --> 01:25:13,840 Speaker 1: not selling. 1781 01:25:13,920 --> 01:25:17,280 Speaker 2: Plus we're going to talk to Tom Merritt my guests, who 1782 01:25:17,320 --> 01:25:20,960 Speaker 2: has already been to the Super Nintendo World opening soon at. 1783 01:25:20,880 --> 01:25:24,679 Speaker 1: Universal Studios, Hollywood. You're listening to me rich on Tech. 1784 01:25:25,320 --> 01:25:27,960 Speaker 1: Welcome back to rich on Tech. My name is rich 1785 01:25:28,040 --> 01:25:31,960 Speaker 1: Jamiro hanging out and talking technology with you. Thanks for 1786 01:25:32,080 --> 01:25:33,679 Speaker 1: listening and being. 1787 01:25:33,479 --> 01:25:34,120 Speaker 2: Part of the show. 1788 01:25:34,160 --> 01:25:37,320 Speaker 1: By the way, triple eight rich one oh one eight 1789 01:25:37,439 --> 01:25:40,320 Speaker 1: eight eight seven four to two four one zero one, 1790 01:25:40,360 --> 01:25:43,200 Speaker 1: this show is really all about you. It's all about 1791 01:25:43,360 --> 01:25:48,200 Speaker 1: helping you understand technology, helping you stay. 1792 01:25:47,960 --> 01:25:50,479 Speaker 2: Ahead of some of this stuff, and also. 1793 01:25:50,400 --> 01:25:52,720 Speaker 1: Not falling for a lot of the scams out there, 1794 01:25:53,200 --> 01:25:55,080 Speaker 1: because there's a lot of them. I mean, you feel 1795 01:25:55,080 --> 01:25:57,160 Speaker 1: like sometimes people are just scared to even use a 1796 01:25:57,160 --> 01:25:59,240 Speaker 1: computer or their phone. They don't want to hit the 1797 01:25:59,280 --> 01:26:02,719 Speaker 1: wrong button or the wrong they don't want to mess 1798 01:26:02,760 --> 01:26:05,200 Speaker 1: something up. And I'm here to tell you that most 1799 01:26:05,200 --> 01:26:07,920 Speaker 1: of the time you'll be okay. There's not really a 1800 01:26:07,920 --> 01:26:10,280 Speaker 1: lot of things that you can totally mess up. Well 1801 01:26:10,320 --> 01:26:13,120 Speaker 1: I guess there is, but will help you make you 1802 01:26:13,160 --> 01:26:16,040 Speaker 1: feel like you can do anything you want. So that 1803 01:26:16,120 --> 01:26:19,160 Speaker 1: last caller, Mitch made me think of a couple of things. 1804 01:26:19,160 --> 01:26:21,400 Speaker 1: He was having problems with this light bulb that he 1805 01:26:21,479 --> 01:26:24,400 Speaker 1: bought this light bulb camera and it made me think 1806 01:26:24,439 --> 01:26:27,160 Speaker 1: of two things. Number One, so when I first started 1807 01:26:27,200 --> 01:26:30,720 Speaker 1: setting up smart home devices, they were so complicated. I mean, 1808 01:26:30,720 --> 01:26:33,160 Speaker 1: the process to set these things up were just it 1809 01:26:33,160 --> 01:26:33,919 Speaker 1: took forever. 1810 01:26:34,240 --> 01:26:34,960 Speaker 2: It was annoying. 1811 01:26:35,040 --> 01:26:37,920 Speaker 1: You had to There's just a lot of hoops to 1812 01:26:38,040 --> 01:26:41,320 Speaker 1: jump through. And now things have gotten very very easy. 1813 01:26:41,400 --> 01:26:43,599 Speaker 1: In fact, the last kind of couple of smart home 1814 01:26:43,600 --> 01:26:45,679 Speaker 1: things I set up, I couldn't believe how easy they were. 1815 01:26:45,840 --> 01:26:47,719 Speaker 1: A lot of times you just scan a QR code 1816 01:26:48,120 --> 01:26:51,000 Speaker 1: and it just does everything in the background. It connects 1817 01:26:51,000 --> 01:26:52,920 Speaker 1: it to your Wi Fi, it'll connect it to your phone, 1818 01:26:52,960 --> 01:26:54,559 Speaker 1: it'll get it to the app. I mean, it's really 1819 01:26:54,600 --> 01:26:58,800 Speaker 1: really well done. So one of the things I was 1820 01:26:58,840 --> 01:27:01,640 Speaker 1: thinking is I was for so many years scared to 1821 01:27:01,840 --> 01:27:05,920 Speaker 1: change my Wi Fi network because I didn't want to 1822 01:27:06,240 --> 01:27:10,000 Speaker 1: reconnect all of these smart home devices. And then someone 1823 01:27:10,160 --> 01:27:12,320 Speaker 1: was like, Rich, you know, you can just use the 1824 01:27:12,360 --> 01:27:17,439 Speaker 1: same Wi Fi you know, password and network ID and 1825 01:27:17,560 --> 01:27:19,599 Speaker 1: everything will just carry over. And I was like what, 1826 01:27:20,600 --> 01:27:24,000 Speaker 1: And so sure enough, I replaced my router one time 1827 01:27:24,000 --> 01:27:26,479 Speaker 1: when I was trying, you know, to upgrade it, and 1828 01:27:26,560 --> 01:27:29,759 Speaker 1: I just use the same information and everything just followed 1829 01:27:29,840 --> 01:27:31,479 Speaker 1: it over. I couldn't believe it. I was like, oh 1830 01:27:31,560 --> 01:27:34,360 Speaker 1: my gosh. So that's a great tip if you're ever 1831 01:27:34,640 --> 01:27:37,280 Speaker 1: concerned you don't want to swap out your your modem 1832 01:27:37,360 --> 01:27:39,200 Speaker 1: or your router or you've done it in the past 1833 01:27:39,240 --> 01:27:40,799 Speaker 1: and you had to choose a new Wi Fi network 1834 01:27:40,800 --> 01:27:43,760 Speaker 1: and reconnect all your stuff. If you know if your 1835 01:27:43,800 --> 01:27:46,320 Speaker 1: system is secure, like if your username and ID, you 1836 01:27:46,360 --> 01:27:52,479 Speaker 1: know your your Wi Fi, you know the network name 1837 01:27:52,760 --> 01:27:55,559 Speaker 1: and the password is still secure and you can still 1838 01:27:55,600 --> 01:27:58,320 Speaker 1: reuse it, go ahead and then all your stuff will 1839 01:27:58,320 --> 01:28:01,200 Speaker 1: carry over, which is really great. Now, remember anything that's 1840 01:28:01,200 --> 01:28:03,080 Speaker 1: connected to that network in the past will find the 1841 01:28:03,120 --> 01:28:05,599 Speaker 1: new network. So only do that if you trust all 1842 01:28:05,600 --> 01:28:08,760 Speaker 1: the items on your network. The other thing is this 1843 01:28:08,880 --> 01:28:15,360 Speaker 1: story out of Massachusetts Minichog Regional High School. They've got 1844 01:28:15,400 --> 01:28:18,920 Speaker 1: a smart lighting system they installed at this school that 1845 01:28:19,600 --> 01:28:26,760 Speaker 1: broke and now all the lights are stuck on. So 1846 01:28:26,880 --> 01:28:31,160 Speaker 1: this green lighting system, seven thousand lights were installed over 1847 01:28:31,200 --> 01:28:34,240 Speaker 1: a decade ago, and it was supposed to save money, 1848 01:28:34,280 --> 01:28:38,400 Speaker 1: but the software that runs it apparently failed in August 1849 01:28:38,479 --> 01:28:41,439 Speaker 1: twenty twenty one, and nobody's been able to turn off 1850 01:28:41,479 --> 01:28:44,960 Speaker 1: the lights ever since. It's been seventeen months, so teachers 1851 01:28:44,960 --> 01:28:48,080 Speaker 1: have been unscrewing the light bulbs. Some people have been 1852 01:28:49,040 --> 01:28:52,040 Speaker 1: flipping the breakers parts of the school to turn off 1853 01:28:52,040 --> 01:28:54,559 Speaker 1: the lights. They can't even dim the lights to show 1854 01:28:54,560 --> 01:28:57,320 Speaker 1: the kids a movie in the classroom or the board 1855 01:28:57,320 --> 01:29:01,440 Speaker 1: in front of the room. Lights are always full brightness. 1856 01:29:01,520 --> 01:29:06,519 Speaker 1: I mean, not very not very good situation. So what 1857 01:29:06,680 --> 01:29:09,880 Speaker 1: is the lesson learned here? The lesson here, and this 1858 01:29:09,960 --> 01:29:12,479 Speaker 1: is something that you can apply to your own home, 1859 01:29:13,240 --> 01:29:16,240 Speaker 1: is that you got to be smart about how you 1860 01:29:16,280 --> 01:29:18,559 Speaker 1: install this smart home stuff. You can't think that it's 1861 01:29:18,600 --> 01:29:21,479 Speaker 1: always going to work properly. And so for that reason, 1862 01:29:21,800 --> 01:29:24,200 Speaker 1: you probably want to have a switch somewhere and you 1863 01:29:24,240 --> 01:29:26,760 Speaker 1: probably want to be able to change the setup in 1864 01:29:26,800 --> 01:29:29,640 Speaker 1: some way. So in my house, I went through and 1865 01:29:29,680 --> 01:29:33,040 Speaker 1: I kind of regroup things. And so if you say 1866 01:29:33,040 --> 01:29:36,200 Speaker 1: a certain thing like turn off the lights in one room, 1867 01:29:36,280 --> 01:29:39,320 Speaker 1: it may turn off all the lights. And so you 1868 01:29:39,439 --> 01:29:41,040 Speaker 1: just have to think about this stuff when you set 1869 01:29:41,120 --> 01:29:43,439 Speaker 1: up your smart home devices in advance, like, Okay, how 1870 01:29:43,479 --> 01:29:46,840 Speaker 1: would I work these lights if they you know, if 1871 01:29:46,880 --> 01:29:50,000 Speaker 1: the switch breaks or if the software doesn't work, or 1872 01:29:50,000 --> 01:29:51,559 Speaker 1: I can't turn them off from my phone, or I 1873 01:29:51,560 --> 01:29:54,040 Speaker 1: can't turn them off from you know, my voice control. 1874 01:29:54,439 --> 01:29:56,240 Speaker 1: So just think about that when you set it up, 1875 01:29:57,160 --> 01:30:00,120 Speaker 1: and it'll just make you think of the way that 1876 01:30:00,280 --> 01:30:02,000 Speaker 1: you know, you might set these things up in a 1877 01:30:02,000 --> 01:30:05,320 Speaker 1: way that there are a couple ways to control the lights. 1878 01:30:05,640 --> 01:30:07,559 Speaker 1: What was the other thing that happened? One time I 1879 01:30:07,640 --> 01:30:09,840 Speaker 1: was controlling the lights in one room and they turn 1880 01:30:09,880 --> 01:30:11,920 Speaker 1: on the lights in another room where I think someone 1881 01:30:11,920 --> 01:30:15,040 Speaker 1: in the house was sleeping to remain unnamed, and it's like, 1882 01:30:15,080 --> 01:30:17,439 Speaker 1: you woke me up, Oh my gosh. And it's like, 1883 01:30:17,439 --> 01:30:20,400 Speaker 1: because I'm always testing something, right, Oh, another time I 1884 01:30:20,439 --> 01:30:24,320 Speaker 1: was testing if you say, like Alexa or Google, like 1885 01:30:24,439 --> 01:30:27,080 Speaker 1: happy Halloween or something, it like changes all the lights 1886 01:30:27,120 --> 01:30:29,599 Speaker 1: in your house. And I didn't know it changed every 1887 01:30:29,640 --> 01:30:32,240 Speaker 1: single light and turn on the TV and started playing 1888 01:30:32,280 --> 01:30:36,240 Speaker 1: scary music. And so imagine everyone in my house running 1889 01:30:36,240 --> 01:30:39,360 Speaker 1: out of their room saying, what what's going on? Because 1890 01:30:39,400 --> 01:30:43,479 Speaker 1: I said, you know, happy Halloween. So anyway, smart home 1891 01:30:43,560 --> 01:30:45,720 Speaker 1: stuff very fun as long as you've got it right. 1892 01:30:46,280 --> 01:30:46,599 Speaker 11: All right. 1893 01:30:46,640 --> 01:30:50,080 Speaker 1: Coming up, My next guest is Tom Merritt. He is 1894 01:30:50,120 --> 01:30:54,280 Speaker 1: a podcaster, Extraordinary host of daily Tech news show, and 1895 01:30:54,439 --> 01:30:59,040 Speaker 1: he has been to Super Nintendo World at Universal Studios, Hollywood. 1896 01:30:59,040 --> 01:31:02,080 Speaker 1: I'm so jealous We're going to talk to Tom next 1897 01:31:02,200 --> 01:31:07,439 Speaker 1: about what's good and cool about this new land. Welcome 1898 01:31:07,479 --> 01:31:10,439 Speaker 1: back to rich On Zech. My name is Rich DeMuro. 1899 01:31:10,720 --> 01:31:14,639 Speaker 1: We are hanging out and talking technology. Phone lines are 1900 01:31:14,640 --> 01:31:18,200 Speaker 1: open at Triple eight rich one oh one. My next 1901 01:31:18,240 --> 01:31:23,360 Speaker 1: guest is a well known technology journalist podcaster and he's 1902 01:31:23,400 --> 01:31:26,080 Speaker 1: written a couple of books. He hosts daily tech news 1903 01:31:26,160 --> 01:31:30,599 Speaker 1: show and his name is Tom Merritt. Tom, I'm laughing 1904 01:31:30,680 --> 01:31:33,080 Speaker 1: because the music intro they played. 1905 01:31:33,320 --> 01:31:33,920 Speaker 2: Did you hear it? 1906 01:31:35,280 --> 01:31:35,439 Speaker 4: No? 1907 01:31:36,000 --> 01:31:37,120 Speaker 11: I didn't catch it? Or was it? 1908 01:31:37,120 --> 01:31:37,320 Speaker 3: It was? 1909 01:31:37,360 --> 01:31:38,759 Speaker 2: How do you talk to an angel? 1910 01:31:40,840 --> 01:31:43,360 Speaker 11: That's how I feel talking to you, Rich, That's. 1911 01:31:43,160 --> 01:31:48,680 Speaker 2: How I feel talking to you. Welcome to the show, Tom. 1912 01:31:48,160 --> 01:31:50,280 Speaker 13: Oh, Thanks man, it's really good to be here. 1913 01:31:50,280 --> 01:31:51,639 Speaker 11: Thanks for inviting me on. 1914 01:31:52,000 --> 01:31:55,120 Speaker 1: So, okay, I'm a little jealous because you have been 1915 01:31:55,240 --> 01:31:59,280 Speaker 1: to the Super Nintendo World at Universal Studios, Hollywood. It 1916 01:31:59,320 --> 01:32:04,080 Speaker 1: opens February seventeenth. You somehow got in, and I want 1917 01:32:04,080 --> 01:32:06,400 Speaker 1: to hear all about it. So was it fun? 1918 01:32:08,000 --> 01:32:08,479 Speaker 5: It was? 1919 01:32:09,040 --> 01:32:10,080 Speaker 4: It was really fun. 1920 01:32:10,720 --> 01:32:15,000 Speaker 13: It was both bigger and smaller than I expected. And 1921 01:32:15,080 --> 01:32:18,720 Speaker 13: I'll explain that basically, you walk in and you are 1922 01:32:19,000 --> 01:32:22,160 Speaker 13: inside of a Nintendo. They did a great job with 1923 01:32:22,640 --> 01:32:27,360 Speaker 13: the colors and the decorations and animatronics, things like the 1924 01:32:27,400 --> 01:32:30,200 Speaker 13: little plants from Mario over there, popping up and down. 1925 01:32:31,240 --> 01:32:34,000 Speaker 13: It is a little smaller in the sense that. 1926 01:32:34,439 --> 01:32:35,840 Speaker 4: Once you've done the big. 1927 01:32:35,640 --> 01:32:38,760 Speaker 13: Ride Mario Kart, there's some fun little games to walk 1928 01:32:38,800 --> 01:32:39,360 Speaker 13: around and do. 1929 01:32:39,520 --> 01:32:42,360 Speaker 11: There's the Toad Cafe, go get a bite to eat. 1930 01:32:43,040 --> 01:32:45,839 Speaker 13: But there really is only the one big main attraction. 1931 01:32:46,920 --> 01:32:50,880 Speaker 1: So this is sort of a new land inside Universal Studios, Hollywood, 1932 01:32:51,360 --> 01:32:54,360 Speaker 1: and it's all based around Nintendo. And so if you're 1933 01:32:54,360 --> 01:32:58,360 Speaker 1: a Nintendo fan, you play these games grown up or now, 1934 01:32:58,840 --> 01:33:01,400 Speaker 1: it will probably be fun. So they've got this Mario 1935 01:33:01,520 --> 01:33:06,160 Speaker 1: Kart Challenge, Bowser's Challenge ride. Then they've got, like you said, 1936 01:33:06,160 --> 01:33:09,960 Speaker 1: the restaurants. They've got the bean Pole, they've got Bowser's Castle, 1937 01:33:10,600 --> 01:33:13,880 Speaker 1: they've got this power up band. So let's talk about 1938 01:33:13,880 --> 01:33:17,439 Speaker 1: the ride, Mario Kart, Bowser's Challenge. It's got sort of 1939 01:33:18,000 --> 01:33:19,800 Speaker 1: aspects of ar Tell me about that. 1940 01:33:20,840 --> 01:33:23,639 Speaker 13: Yeah, So, once you've made your way through the line, 1941 01:33:24,120 --> 01:33:25,080 Speaker 13: which like all. 1942 01:33:25,080 --> 01:33:26,559 Speaker 11: The amusement parks, has a long. 1943 01:33:26,400 --> 01:33:28,000 Speaker 13: Line, but they do a lot of fun things to 1944 01:33:28,360 --> 01:33:31,720 Speaker 13: keep the entertained along the way, you get into an 1945 01:33:31,720 --> 01:33:34,160 Speaker 13: area where they instruct you how you're going to put 1946 01:33:34,200 --> 01:33:37,519 Speaker 13: on this visor, and they give you a hat. It's 1947 01:33:37,560 --> 01:33:40,479 Speaker 13: a Mario hat, so you put that on, you get ready, 1948 01:33:40,720 --> 01:33:42,400 Speaker 13: you go down, You get in the car and there's 1949 01:33:42,400 --> 01:33:44,000 Speaker 13: a visor there that snaps on. 1950 01:33:44,040 --> 01:33:44,679 Speaker 11: It's pretty easy. 1951 01:33:45,000 --> 01:33:45,720 Speaker 4: It's magnetic. 1952 01:33:46,720 --> 01:33:50,439 Speaker 13: And then as you're going through the ride, there are 1953 01:33:50,520 --> 01:33:53,160 Speaker 13: some things along the way in real life, but mostly 1954 01:33:53,160 --> 01:33:56,599 Speaker 13: what you're looking at is other carts as if you're 1955 01:33:56,680 --> 01:34:00,439 Speaker 13: inside the video game and you actually have control that 1956 01:34:00,560 --> 01:34:02,960 Speaker 13: let you steer the car with the other people you're 1957 01:34:03,000 --> 01:34:07,320 Speaker 13: in the car with, as well as shoot turtles at 1958 01:34:07,400 --> 01:34:09,800 Speaker 13: some of the virtual cars in front of you to 1959 01:34:09,840 --> 01:34:13,000 Speaker 13: try to gain points, so you really are riding inside 1960 01:34:13,000 --> 01:34:13,599 Speaker 13: the video game. 1961 01:34:13,880 --> 01:34:15,639 Speaker 2: What would you give this ride out of a ten? 1962 01:34:16,800 --> 01:34:19,320 Speaker 4: Out of a ten, I give it an eight. Wow. 1963 01:34:20,920 --> 01:34:22,439 Speaker 4: I had a lot of fun on it. 1964 01:34:23,120 --> 01:34:25,240 Speaker 13: I wish I didn't have to wait so long in 1965 01:34:25,280 --> 01:34:26,680 Speaker 13: line to do it. 1966 01:34:27,320 --> 01:34:29,760 Speaker 4: And once you've done it once, I think you. 1967 01:34:29,800 --> 01:34:32,840 Speaker 13: Get a sense of how to rack up the points. 1968 01:34:32,520 --> 01:34:34,160 Speaker 11: Better because they give you a leaderboard at the. 1969 01:34:34,200 --> 01:34:37,200 Speaker 13: End that tells you how many points you got and everything. 1970 01:34:37,320 --> 01:34:38,880 Speaker 4: But it really is fun. 1971 01:34:39,080 --> 01:34:42,120 Speaker 13: If you're a person who likes these kinds of video games, 1972 01:34:42,200 --> 01:34:44,800 Speaker 13: especially these simple Mario Kart video games, which I don't 1973 01:34:44,800 --> 01:34:47,240 Speaker 13: know about you, but I've played with my family. It 1974 01:34:47,280 --> 01:34:49,040 Speaker 13: does give you a sense that you're inside the game. 1975 01:34:49,160 --> 01:34:51,640 Speaker 1: Oh and that's the beauty of all Nintendo games is 1976 01:34:51,680 --> 01:34:54,880 Speaker 1: that first party games at least, is that they're just 1977 01:34:54,920 --> 01:34:57,040 Speaker 1: fun for the whole family. And I think that's probably 1978 01:34:57,520 --> 01:34:59,920 Speaker 1: part of the reason why this opened at Universal Studio, 1979 01:35:00,120 --> 01:35:03,240 Speaker 1: because the parents know the games, the kids know the games, 1980 01:35:03,240 --> 01:35:06,080 Speaker 1: and everyone knows these characters. And I'm trying to remember. 1981 01:35:06,120 --> 01:35:08,160 Speaker 1: I feel like this opened in Japan at some point 1982 01:35:08,200 --> 01:35:09,000 Speaker 1: before the US. 1983 01:35:09,080 --> 01:35:09,320 Speaker 2: Right. 1984 01:35:10,160 --> 01:35:14,040 Speaker 13: Yeah, they opened the Japan version in March of twenty 1985 01:35:14,080 --> 01:35:16,639 Speaker 13: twenty one, so it's been kicking around there for a while. 1986 01:35:17,240 --> 01:35:19,240 Speaker 13: It's a little bit bigger there. So they have a 1987 01:35:19,240 --> 01:35:21,760 Speaker 13: couple of rides. One of the things they did is 1988 01:35:21,880 --> 01:35:25,680 Speaker 13: they took the Yoshi part of the Yoshi Ride and 1989 01:35:25,720 --> 01:35:28,760 Speaker 13: they put it in the line waiting area in Hollywood, 1990 01:35:28,840 --> 01:35:31,280 Speaker 13: So you're gonna still get some of that experience as 1991 01:35:31,320 --> 01:35:33,639 Speaker 13: you're walking up to get ready to ride to Mario Kart. 1992 01:35:34,360 --> 01:35:37,519 Speaker 1: My guest is Tom Merritt. He is a podcaster and 1993 01:35:37,640 --> 01:35:43,000 Speaker 1: host of daily technewshow dot Com goes by Ace Detect 1994 01:35:43,600 --> 01:35:47,720 Speaker 1: on Twitter. Can you explain why I've always wondered that. 1995 01:35:49,360 --> 01:35:51,880 Speaker 11: The short version is it was a user name I 1996 01:35:51,960 --> 01:35:54,120 Speaker 11: picked in the late nineties and it's stuck. 1997 01:35:54,400 --> 01:35:55,280 Speaker 2: Okay, got it. 1998 01:35:55,640 --> 01:36:00,000 Speaker 1: We're talking about the new Supernintendo World at Universal Studios, Hollywood. 1999 01:36:00,000 --> 01:36:03,599 Speaker 1: It opens February seventeenth. I imagine it's kind of like 2000 01:36:03,720 --> 01:36:05,840 Speaker 1: before a new gadget comes out, Like there's not a 2001 01:36:05,840 --> 01:36:08,560 Speaker 1: reason to go to Universal right now before the seventeenth, 2002 01:36:08,600 --> 01:36:10,320 Speaker 1: because like my kid is like, I want to go 2003 01:36:10,360 --> 01:36:12,080 Speaker 1: to Universal. I'm like, we got to wait till after 2004 01:36:12,120 --> 01:36:15,920 Speaker 1: the seventeenth at least because this new area is opening. 2005 01:36:16,320 --> 01:36:19,759 Speaker 1: So this other thing they've got is this power Up Band. 2006 01:36:20,320 --> 01:36:20,920 Speaker 2: Do you have any. 2007 01:36:20,800 --> 01:36:22,599 Speaker 1: Experience with that? Do you know what that's all about? 2008 01:36:22,600 --> 01:36:24,640 Speaker 1: It's an interactive wristband. 2009 01:36:25,680 --> 01:36:28,679 Speaker 13: Yeah, this is something that is good to know before 2010 01:36:28,720 --> 01:36:31,599 Speaker 13: you go in. When once you've decided to go, make 2011 01:36:31,640 --> 01:36:35,760 Speaker 13: sure you head right to the Mario Band or the 2012 01:36:36,160 --> 01:36:39,040 Speaker 13: power Up Band sales area if you want to take 2013 01:36:39,240 --> 01:36:39,760 Speaker 13: part in it. 2014 01:36:39,800 --> 01:36:42,040 Speaker 11: You don't have to take part in it, but it's 2015 01:36:42,080 --> 01:36:42,920 Speaker 11: going to let you do. 2016 01:36:43,000 --> 01:36:46,479 Speaker 13: More things and collect points and add them to an 2017 01:36:46,479 --> 01:36:49,439 Speaker 13: app and all that sort of thing. But the main 2018 01:36:49,479 --> 01:36:51,400 Speaker 13: thing you want to do is to get one of 2019 01:36:51,400 --> 01:36:54,519 Speaker 13: the bands. They are forty dollars, so it's not going 2020 01:36:54,600 --> 01:36:57,000 Speaker 13: to be for everybody, but if you decide that that 2021 01:36:57,080 --> 01:36:59,479 Speaker 13: sounds like forty dollars worth of fun, you're going to 2022 01:36:59,520 --> 01:37:01,320 Speaker 13: get a band that you'll take home with you. It's 2023 01:37:01,360 --> 01:37:05,840 Speaker 13: a nice, big collectible band. They have them in various characters, 2024 01:37:05,840 --> 01:37:09,000 Speaker 13: so there's a Mario colored one, there's a Princess Peach one, 2025 01:37:09,120 --> 01:37:13,200 Speaker 13: there's a Luigi one, there's a Bowser one, and then 2026 01:37:13,920 --> 01:37:17,400 Speaker 13: the band has what's called an NFC chip inside of 2027 01:37:17,400 --> 01:37:20,840 Speaker 13: it so that you can walk around the park and 2028 01:37:20,920 --> 01:37:24,839 Speaker 13: collect coins. So they'll be like three dimensional power boxes 2029 01:37:24,960 --> 01:37:28,720 Speaker 13: pole boxes that you can hit and your band will 2030 01:37:28,760 --> 01:37:32,760 Speaker 13: then record that you have collected the coin. And in fact, 2031 01:37:32,800 --> 01:37:34,559 Speaker 13: if you do the Mario Kart Ride, any of the 2032 01:37:34,600 --> 01:37:37,320 Speaker 13: coins you collect on the Mario Kart Ride go into 2033 01:37:37,360 --> 01:37:38,000 Speaker 13: your account. 2034 01:37:38,600 --> 01:37:40,000 Speaker 4: There's a QR. 2035 01:37:39,680 --> 01:37:42,720 Speaker 13: Code on the back of the band that you can 2036 01:37:42,760 --> 01:37:46,879 Speaker 13: pair with the Universal app and be able to access 2037 01:37:46,920 --> 01:37:49,360 Speaker 13: all your points. And I didn't try this last part, 2038 01:37:49,400 --> 01:37:52,040 Speaker 13: but apparently you'll then be able to take those coins 2039 01:37:52,120 --> 01:37:56,280 Speaker 13: and attach them to your Nintendo account and apply them 2040 01:37:56,320 --> 01:37:59,000 Speaker 13: to some of the points based stuff that are available. 2041 01:37:58,640 --> 01:38:03,000 Speaker 1: There, very elaborate, I mean, and it's okay, so forty dollars. 2042 01:38:03,040 --> 01:38:03,479 Speaker 2: I get it. 2043 01:38:03,520 --> 01:38:06,040 Speaker 1: You're at a theme park. I mean you can't get 2044 01:38:06,080 --> 01:38:08,520 Speaker 1: like a churro for less than ten bucks. 2045 01:38:08,240 --> 01:38:10,479 Speaker 11: So right, and it is something you get to take 2046 01:38:10,520 --> 01:38:11,200 Speaker 11: home with you. Yeah. 2047 01:38:12,200 --> 01:38:13,439 Speaker 2: Yeah, it's like one of these things. 2048 01:38:13,479 --> 01:38:15,360 Speaker 1: There's like certain places in the world where you just 2049 01:38:15,400 --> 01:38:17,480 Speaker 1: have to have a suspension of all money disbelief. 2050 01:38:17,560 --> 01:38:18,360 Speaker 2: It's like a. 2051 01:38:18,160 --> 01:38:22,519 Speaker 1: Theme park, an airport, where else let's see. Yeah, it's like, yeah, 2052 01:38:23,040 --> 01:38:25,599 Speaker 1: a ballpark. Yeah, you're like, wait, when's the beer thirty 2053 01:38:25,600 --> 01:38:29,120 Speaker 1: eight dollars? Oh, at the stadium? I get it, So okay. 2054 01:38:29,640 --> 01:38:31,880 Speaker 1: Anything else of note? Did you go to the Toadstool 2055 01:38:31,920 --> 01:38:35,360 Speaker 1: Cafe or did you sample any They've got Toadstool Cheesy 2056 01:38:35,400 --> 01:38:41,080 Speaker 1: Garlic knots, super mushroom soup, Piranha plant caprece, Mario Bacon cheeseburger, 2057 01:38:41,160 --> 01:38:46,160 Speaker 1: Luigi Pesto chicken burger, question Block Tieramie Sue, and Princess 2058 01:38:46,240 --> 01:38:48,680 Speaker 1: Peach cupcake. Did you try any of those things? 2059 01:38:49,200 --> 01:38:52,040 Speaker 13: I can't say that we did. We did peek in 2060 01:38:52,600 --> 01:38:57,000 Speaker 13: and gotta look at it. The food looked nice. It 2061 01:38:57,080 --> 01:38:59,840 Speaker 13: looks more like they had named it things. They put 2062 01:38:59,840 --> 01:39:02,360 Speaker 13: some sprinkles and decorations on it to give it a 2063 01:39:02,360 --> 01:39:06,479 Speaker 13: little Nintendo flare, but the line for that was also 2064 01:39:07,000 --> 01:39:10,640 Speaker 13: incredibly long because it was new and in preview, so 2065 01:39:10,680 --> 01:39:11,639 Speaker 13: people wanted to get a. 2066 01:39:11,560 --> 01:39:12,160 Speaker 11: Crack at it. 2067 01:39:12,680 --> 01:39:14,360 Speaker 4: So yeah, I can't. I can't tell you if. 2068 01:39:14,240 --> 01:39:17,800 Speaker 13: It delivers on the flavor profile as promised or Now. 2069 01:39:18,280 --> 01:39:20,560 Speaker 1: First off, a little rich on tech trivia. You know, 2070 01:39:20,640 --> 01:39:22,560 Speaker 1: I used to work at Universal Studios. I was the 2071 01:39:23,160 --> 01:39:25,599 Speaker 1: tram tour guide when I was in college. Oh nice, 2072 01:39:25,720 --> 01:39:27,400 Speaker 1: So I used to be one of those people that 2073 01:39:27,640 --> 01:39:29,720 Speaker 1: led you around the back law and did all the 2074 01:39:29,800 --> 01:39:33,439 Speaker 1: corny jokes and stuff. This may be too inside baseball, 2075 01:39:33,439 --> 01:39:37,600 Speaker 1: but where is the actual Nintendo World located? 2076 01:39:38,840 --> 01:39:39,040 Speaker 5: Right? 2077 01:39:39,439 --> 01:39:41,960 Speaker 13: That was an interesting thing that I wanted to find 2078 01:39:41,960 --> 01:39:44,479 Speaker 13: out too. So when you come into the park, you're 2079 01:39:44,520 --> 01:39:47,120 Speaker 13: kind of upstairs, and you walk through the main street, 2080 01:39:47,240 --> 01:39:49,280 Speaker 13: and then you pass by Harry Potter and you go 2081 01:39:49,360 --> 01:39:54,240 Speaker 13: through Simpsons and then you take escalators down and anybody 2082 01:39:54,240 --> 01:39:56,960 Speaker 13: who's been there before knows, oh, right, that's where the 2083 01:39:57,040 --> 01:40:01,880 Speaker 13: Mummy rides, right right, That's where the Transformers Gerastic World. 2084 01:40:02,280 --> 01:40:06,439 Speaker 9: Now they're revamping maps from showing my Age Graphic World 2085 01:40:07,520 --> 01:40:11,880 Speaker 9: So the Nintendo World is located kind of straight off 2086 01:40:11,920 --> 01:40:13,960 Speaker 9: the escalators. You kind of go a little bit to 2087 01:40:14,000 --> 01:40:18,000 Speaker 9: the right and heads straight. And I looked at a 2088 01:40:18,040 --> 01:40:21,320 Speaker 9: map to double check this. There used to be a 2089 01:40:21,360 --> 01:40:24,559 Speaker 9: studio or a warehouse or some structure there, so this 2090 01:40:24,760 --> 01:40:27,080 Speaker 9: is not a ride that they've removed. 2091 01:40:27,120 --> 01:40:31,000 Speaker 13: They tore down a building and created Nintendo World in 2092 01:40:31,080 --> 01:40:32,559 Speaker 13: the space they freed up there. 2093 01:40:32,880 --> 01:40:34,680 Speaker 2: Okay, very cool, All right. 2094 01:40:34,760 --> 01:40:39,880 Speaker 1: Super Nintendo World opens at Universal Studios, Hollywood, February seventeenth, 2095 01:40:40,200 --> 01:40:42,840 Speaker 1: twenty twenty three. Just in a couple of weeks here, 2096 01:40:43,280 --> 01:40:46,360 Speaker 1: So Tom quickly tell us about you. You do a 2097 01:40:46,400 --> 01:40:49,160 Speaker 1: show called Daily Tech News Show and a bunch of 2098 01:40:49,160 --> 01:40:51,920 Speaker 1: other stuff as well. But how can folks find you 2099 01:40:51,960 --> 01:40:52,479 Speaker 1: and listen? 2100 01:40:53,640 --> 01:40:56,240 Speaker 13: Yeah, the idea with Daily Tech News Show is Sarah 2101 01:40:56,280 --> 01:40:59,880 Speaker 13: Layne and I and the whole team really enjoy looking 2102 01:41:00,000 --> 01:41:02,040 Speaker 13: through all the tech news every day, and we want 2103 01:41:02,080 --> 01:41:04,200 Speaker 13: to make it easy for other people to understand what's 2104 01:41:04,240 --> 01:41:06,800 Speaker 13: going on since there's so much of this technology out there, 2105 01:41:07,240 --> 01:41:09,400 Speaker 13: So we boil it down into thirty minutes to day 2106 01:41:09,560 --> 01:41:12,519 Speaker 13: that'll keep you up to date, make you the person 2107 01:41:13,000 --> 01:41:15,120 Speaker 13: who's most up to date on tech in the room, 2108 01:41:15,680 --> 01:41:18,600 Speaker 13: and you can find us at Dailytechnewshow dot com or 2109 01:41:18,640 --> 01:41:20,639 Speaker 13: if you've got a podcast app you use, just type 2110 01:41:20,640 --> 01:41:22,240 Speaker 13: in Daily Tech News Show we'll pop right up. 2111 01:41:22,320 --> 01:41:24,280 Speaker 1: All right, Well, thanks so much for joining me today, Tom, 2112 01:41:24,320 --> 01:41:27,400 Speaker 1: I appreciate it, and a little bit of more trivia 2113 01:41:27,439 --> 01:41:29,439 Speaker 1: for you. Tom and I used to work together at 2114 01:41:29,520 --> 01:41:32,840 Speaker 1: CNAT for a brief moment, so that was pretty cool 2115 01:41:32,840 --> 01:41:34,679 Speaker 1: as well. I went on one episode of buzz Out 2116 01:41:34,680 --> 01:41:37,479 Speaker 1: Loud back in the day and it was I think 2117 01:41:37,520 --> 01:41:39,719 Speaker 1: that was the first time my voice was ever on audio. 2118 01:41:40,760 --> 01:41:42,880 Speaker 1: All right, thanks so much for joining me, Tom, appreciate it. 2119 01:41:42,880 --> 01:41:46,320 Speaker 1: Can't wait to visit the new Nintendo World at Universal Studios. 2120 01:41:46,320 --> 01:41:48,439 Speaker 1: Coming up in the show, I'm going to talk about 2121 01:41:48,439 --> 01:41:50,840 Speaker 1: the smartphone sales why they're down. 2122 01:41:51,439 --> 01:41:53,880 Speaker 2: Plus we'll take a couple more calls at Triple eight. 2123 01:41:54,000 --> 01:41:57,040 Speaker 1: Rich one oh one. You're listening to rich on Tech. 2124 01:41:57,840 --> 01:42:01,120 Speaker 1: Welcome back to rich on Tech. I'm Richtamiro hanging out 2125 01:42:01,200 --> 01:42:06,360 Speaker 1: talking technology with you. Smartphone sales in twenty twenty two 2126 01:42:06,640 --> 01:42:13,320 Speaker 1: were not very good. Worldwide smartphone shipments declined eighteen percent. 2127 01:42:13,200 --> 01:42:16,280 Speaker 2: Year over year. That was in the fourth quarter. 2128 01:42:16,720 --> 01:42:19,679 Speaker 1: Then when you look at the year, down eleven percent, 2129 01:42:20,479 --> 01:42:24,080 Speaker 1: so they sold The good news is the carrier, the manufacturers. 2130 01:42:24,160 --> 01:42:27,600 Speaker 1: You know, they shipped one point two to one billion units. 2131 01:42:28,040 --> 01:42:31,679 Speaker 1: But guess what, that's the lowest annual number since twenty thirteen. 2132 01:42:31,760 --> 01:42:35,120 Speaker 1: So what happened? Why are people buying less phones? Well, 2133 01:42:36,160 --> 01:42:41,400 Speaker 1: consumer demand, inflation, economic uncertainties, and the reality is phones 2134 01:42:41,400 --> 01:42:44,120 Speaker 1: are lasting longer, so people are feeling they don't need 2135 01:42:44,160 --> 01:42:46,800 Speaker 1: to upgrade as often. And last year I think we 2136 01:42:46,880 --> 01:42:49,160 Speaker 1: had some really good phones. I mean, the Pixel seven 2137 01:42:49,240 --> 01:42:53,519 Speaker 1: was amazing, the iPhone fourteen was really good. And this 2138 01:42:53,640 --> 01:42:55,720 Speaker 1: year we have the you know, the S twenty three 2139 01:42:55,760 --> 01:42:59,360 Speaker 1: coming up very soon from Samsung. I know there's a 2140 01:42:59,360 --> 01:43:02,200 Speaker 1: lot of excited folks for that, but the reality is 2141 01:43:02,240 --> 01:43:04,800 Speaker 1: people are keeping their phones thirty six to thirty nine 2142 01:43:04,840 --> 01:43:07,840 Speaker 1: months now. They're no longer getting a new one every year. 2143 01:43:08,040 --> 01:43:10,080 Speaker 1: You just don't see the reason to do that. I mean, 2144 01:43:10,160 --> 01:43:13,880 Speaker 1: unless you're me, I get one, gotta keep it fresh, 2145 01:43:13,960 --> 01:43:17,080 Speaker 1: you know, swap it out every couple of months. Anyway, 2146 01:43:17,600 --> 01:43:19,840 Speaker 1: So what does this mean for you? Well, on a 2147 01:43:19,880 --> 01:43:22,200 Speaker 1: positive note, and this is all by the way, according 2148 01:43:22,200 --> 01:43:26,519 Speaker 1: to IDC, you may find more generous trade in offers 2149 01:43:26,520 --> 01:43:31,200 Speaker 1: and promotions because these companies and these carriers want to 2150 01:43:31,280 --> 01:43:35,800 Speaker 1: sell you phones. So how did the major I keep 2151 01:43:35,840 --> 01:43:38,799 Speaker 1: saying carriers, but it's really the manufacturers Apple and Samsung 2152 01:43:38,880 --> 01:43:42,519 Speaker 1: here in the US. How did they do so last year? 2153 01:43:43,120 --> 01:43:46,360 Speaker 1: What do you think is on top Samsung or Apple worldwide? 2154 01:43:46,600 --> 01:43:49,320 Speaker 1: It's actually Samsung. You might think because we live in America. 2155 01:43:49,360 --> 01:43:52,599 Speaker 1: In the US, Apple is very popular, but Samsung actually 2156 01:43:52,640 --> 01:43:56,320 Speaker 1: sells more phones worldwide. Last year they sold two hundred 2157 01:43:56,320 --> 01:44:01,640 Speaker 1: and sixty million phones, Apple two twenty six million, So 2158 01:44:01,800 --> 01:44:05,400 Speaker 1: market share for Samsung twenty one percent, Apple eighteen percent. 2159 01:44:05,920 --> 01:44:08,839 Speaker 1: They were both down though last year, like I mentioned. 2160 01:44:08,880 --> 01:44:11,519 Speaker 1: So anyway, it's a good time to be a consumer 2161 01:44:11,600 --> 01:44:13,800 Speaker 1: with new phones. I know the prices seem to keep 2162 01:44:13,840 --> 01:44:16,960 Speaker 1: going up on these phones, but there are some good 2163 01:44:17,000 --> 01:44:19,519 Speaker 1: deals out there if you're looking for a new one. 2164 01:44:20,040 --> 01:44:22,559 Speaker 1: Let's go to Let's see if I can get this right. 2165 01:44:22,680 --> 01:44:27,200 Speaker 1: Janet is in Santa Monica. Janet, you're on with Rich Rich. 2166 01:44:27,600 --> 01:44:29,720 Speaker 14: Well, when I was on hold, I drove my son 2167 01:44:29,760 --> 01:44:32,400 Speaker 14: to a boy Scout project which was cleaning up and 2168 01:44:32,439 --> 01:44:36,320 Speaker 14: beautifying tong the springs. So that's one suggestion as to 2169 01:44:36,479 --> 01:44:39,160 Speaker 14: help getting your son off excess technology. 2170 01:44:39,560 --> 01:44:42,160 Speaker 1: H I love that suggestion. Put them to work. I 2171 01:44:42,200 --> 01:44:44,519 Speaker 1: love it anything in the real life. This is I'm 2172 01:44:44,520 --> 01:44:46,880 Speaker 1: actually a big fan of that. So like after school, 2173 01:44:46,920 --> 01:44:48,640 Speaker 1: like they you know, for some reason, they have like 2174 01:44:48,680 --> 01:44:51,720 Speaker 1: a half day once a week, I will literally take 2175 01:44:51,760 --> 01:44:54,080 Speaker 1: them like directly to a hike or some sort of 2176 01:44:54,120 --> 01:44:56,760 Speaker 1: like outdoor activity because to me, the longer they're out 2177 01:44:56,800 --> 01:44:58,840 Speaker 1: of the house the better because it's less screened. So 2178 01:44:58,960 --> 01:45:01,960 Speaker 1: great idea on that one, ultimately. 2179 01:45:02,080 --> 01:45:05,400 Speaker 14: But the reason I'm calling is you started telling a 2180 01:45:05,439 --> 01:45:08,719 Speaker 14: story which I found very interesting, about how the waitress 2181 01:45:08,720 --> 01:45:11,599 Speaker 14: at the restaurant took your phone away for thirteen seconds 2182 01:45:11,880 --> 01:45:15,760 Speaker 14: and then immediately somebody somewhere else was charging stuff. And 2183 01:45:15,800 --> 01:45:18,200 Speaker 14: you said you figured out how they did it, and 2184 01:45:18,240 --> 01:45:20,439 Speaker 14: so I was waiting for you to say, Okay, how 2185 01:45:20,439 --> 01:45:22,000 Speaker 14: did they do it? And I was yelling at this 2186 01:45:22,400 --> 01:45:24,719 Speaker 14: at the radio. But then I said, okay, that's not helping. 2187 01:45:24,800 --> 01:45:26,800 Speaker 2: So I decided to call you and ask you a 2188 01:45:26,800 --> 01:45:27,360 Speaker 2: good question. 2189 01:45:27,439 --> 01:45:30,360 Speaker 1: Okay, So first off, it was well, it was a 2190 01:45:30,400 --> 01:45:34,000 Speaker 1: waiter actually, but I'm not blaming the waiter for what happened. 2191 01:45:34,040 --> 01:45:36,360 Speaker 1: And it wasn't my phone. It was actually my card. 2192 01:45:36,439 --> 01:45:38,960 Speaker 1: So that's what I was saying. Typically I use my 2193 01:45:39,040 --> 01:45:42,400 Speaker 1: phone to tap to pay and so only if they 2194 01:45:42,600 --> 01:45:45,800 Speaker 1: have to pry my credit card or my debit card 2195 01:45:45,840 --> 01:45:48,880 Speaker 1: out of my hand while I actually use the physical card, 2196 01:45:49,320 --> 01:45:51,679 Speaker 1: because nine times out of ten, it's way more secure 2197 01:45:51,720 --> 01:45:54,160 Speaker 1: to use your phone to tap to pay because no 2198 01:45:54,160 --> 01:45:57,080 Speaker 1: one sees your number. Now, at a restaurant you are 2199 01:45:57,160 --> 01:46:01,760 Speaker 1: you are particularly at risk because someone is taking your 2200 01:46:01,800 --> 01:46:04,479 Speaker 1: card into another place where you don't see that card 2201 01:46:04,520 --> 01:46:06,880 Speaker 1: for a while. In other places in the world, they 2202 01:46:06,920 --> 01:46:10,519 Speaker 1: have these little machines they bring to your table and 2203 01:46:10,560 --> 01:46:12,840 Speaker 1: they will put your card into the machine, or you 2204 01:46:12,840 --> 01:46:15,240 Speaker 1: can tap the machine and they'll do the entire bill 2205 01:46:15,600 --> 01:46:18,840 Speaker 1: right at your table side. That's mostly in Europe and Asia. 2206 01:46:18,920 --> 01:46:20,720 Speaker 1: Here in the US, they still take your card to 2207 01:46:20,800 --> 01:46:23,959 Speaker 1: a machine somewhere off, you know, somewhere else in the restaurant, 2208 01:46:24,000 --> 01:46:27,120 Speaker 1: swipe your card or whatever, and do the transaction that way. 2209 01:46:27,360 --> 01:46:27,599 Speaker 2: Now. 2210 01:46:27,680 --> 01:46:30,519 Speaker 1: I don't know if the person that took my card 2211 01:46:30,520 --> 01:46:33,559 Speaker 1: at this restaurant was stealing the number. It could have 2212 01:46:33,600 --> 01:46:35,960 Speaker 1: been a coincidence, but it just so happened. That was 2213 01:46:36,000 --> 01:46:37,800 Speaker 1: the first time I used my physical card in a 2214 01:46:37,880 --> 01:46:40,760 Speaker 1: very long time, and I got a message from my 2215 01:46:40,880 --> 01:46:43,760 Speaker 1: bank within minutes saying, hey, did you just use you know. 2216 01:46:43,960 --> 01:46:44,920 Speaker 2: Did you just use your card. 2217 01:46:44,920 --> 01:46:47,519 Speaker 1: It was at some it was like a gas station 2218 01:46:47,600 --> 01:46:50,519 Speaker 1: in Indiana or something, and I said no, and so 2219 01:46:50,560 --> 01:46:52,160 Speaker 1: sure enough, after that night, I had to get a 2220 01:46:52,160 --> 01:46:54,320 Speaker 1: new card. And so I don't know if it was related, 2221 01:46:54,360 --> 01:46:56,880 Speaker 1: but I'm just saying when you're using your physical card, 2222 01:46:56,960 --> 01:46:59,400 Speaker 1: and especially when someone else is taking that card away 2223 01:46:59,400 --> 01:47:01,880 Speaker 1: from you, there's always a chance something can happen. So 2224 01:47:02,320 --> 01:47:05,040 Speaker 1: the moral of the story is not really to blame 2225 01:47:05,120 --> 01:47:07,280 Speaker 1: the restaurant or the waiter. I have no idea if 2226 01:47:07,320 --> 01:47:09,360 Speaker 1: it was related. It's just, you know, use tap to 2227 01:47:09,360 --> 01:47:12,280 Speaker 1: pay when possible. People are very hesitant to set that 2228 01:47:12,280 --> 01:47:14,160 Speaker 1: feature up because they don't trust it or they don't 2229 01:47:14,200 --> 01:47:17,240 Speaker 1: know if it's secure. It is very secure, Janet. Do 2230 01:47:17,240 --> 01:47:19,800 Speaker 1: you use that tap to pay or no? 2231 01:47:19,800 --> 01:47:22,160 Speaker 14: No, But I think I will because you know, I 2232 01:47:22,320 --> 01:47:27,799 Speaker 14: charged tickets on Ticketmaster one time, and within minutes somebody 2233 01:47:27,880 --> 01:47:30,840 Speaker 14: you know, across the country was charging stuff on that 2234 01:47:30,920 --> 01:47:33,479 Speaker 14: card as well. Yeah, so I'm always looking for a 2235 01:47:33,520 --> 01:47:35,120 Speaker 14: more secure way to charge things. 2236 01:47:35,240 --> 01:47:35,519 Speaker 2: Yep. 2237 01:47:35,560 --> 01:47:37,479 Speaker 1: And I've had that happen too. I bought something on 2238 01:47:37,520 --> 01:47:40,559 Speaker 1: a website once and the second I put in my 2239 01:47:40,680 --> 01:47:43,160 Speaker 1: credit card information on that website, and it was a website. 2240 01:47:43,200 --> 01:47:45,599 Speaker 1: It wasn't like a big website. It was a smaller 2241 01:47:45,600 --> 01:47:48,240 Speaker 1: website that I was ordering like a car accessory from. 2242 01:47:48,600 --> 01:47:50,280 Speaker 1: And it was the first time I shopped there, and 2243 01:47:50,360 --> 01:47:52,519 Speaker 1: sure enough, as soon as I put my card number in, 2244 01:47:52,920 --> 01:47:55,200 Speaker 1: it was like bing. I got an email that said, Hey, 2245 01:47:55,200 --> 01:47:56,960 Speaker 1: did you just use your card in this place? I 2246 01:47:56,960 --> 01:47:59,120 Speaker 1: said no, and so I had to get that card. 2247 01:47:59,160 --> 01:48:00,920 Speaker 1: And it's very frustrating to have to get your card 2248 01:48:01,000 --> 01:48:04,040 Speaker 1: number or placed, because you know, you have these cards 2249 01:48:04,080 --> 01:48:06,400 Speaker 1: saved to pay for Netflix and things like that, and 2250 01:48:06,439 --> 01:48:08,920 Speaker 1: if you have to get a new card number, sometimes 2251 01:48:09,000 --> 01:48:11,280 Speaker 1: will carry over the information to the new card. Other 2252 01:48:11,320 --> 01:48:14,000 Speaker 1: times you gotta you know, the last time this happened 2253 01:48:14,000 --> 01:48:15,880 Speaker 1: to me, I got all these things saying you better 2254 01:48:15,960 --> 01:48:18,760 Speaker 1: change your card number or else. So, Janet, does that 2255 01:48:18,800 --> 01:48:20,559 Speaker 1: help with some of the explanation there some of the 2256 01:48:20,600 --> 01:48:21,200 Speaker 1: mystery out of that. 2257 01:48:22,240 --> 01:48:25,160 Speaker 14: It does help, And I'm going to start using my 2258 01:48:25,280 --> 01:48:27,920 Speaker 14: phone more and I appreciate your advice. 2259 01:48:28,000 --> 01:48:28,400 Speaker 5: Thank you. 2260 01:48:28,479 --> 01:48:30,920 Speaker 1: All right, thanks a lot. So where's your kid cleaning 2261 01:48:31,000 --> 01:48:31,439 Speaker 1: up today? 2262 01:48:32,800 --> 01:48:34,000 Speaker 14: To the springs? 2263 01:48:34,360 --> 01:48:36,200 Speaker 2: Okay, Tonga Springs, you know where that is? 2264 01:48:36,600 --> 01:48:40,040 Speaker 3: It went It's adjacent to Uni High, Okay, I know 2265 01:48:40,080 --> 01:48:43,479 Speaker 3: where that is yeah, good, excellent. 2266 01:48:43,479 --> 01:48:48,519 Speaker 14: I was just it. It's the original site where when 2267 01:48:48,560 --> 01:48:53,040 Speaker 14: they discovered Santa Monica, the missionary and explorer said, the 2268 01:48:53,120 --> 01:48:56,280 Speaker 14: springs look like the tears of St. Monica. So that's 2269 01:48:56,320 --> 01:48:58,799 Speaker 14: how the city got its name. And it is still 2270 01:48:58,880 --> 01:49:03,000 Speaker 14: there and it's beautiful. We try to keep it just 2271 01:49:03,120 --> 01:49:05,040 Speaker 14: like the native solid hundreds of years ago. 2272 01:49:05,360 --> 01:49:05,799 Speaker 2: Amazing. 2273 01:49:05,840 --> 01:49:07,200 Speaker 1: All right, I'm going to check it out next time 2274 01:49:07,200 --> 01:49:09,360 Speaker 1: i'm over there. I love to run in Santa Monica. 2275 01:49:09,640 --> 01:49:12,519 Speaker 1: I'll park at the inspiration point there and do a 2276 01:49:12,560 --> 01:49:16,799 Speaker 1: nice run along the ocean. So beautiful, beautiful area. Thank you, Janet, 2277 01:49:16,840 --> 01:49:19,320 Speaker 1: and thank you for listening. That's going to do it 2278 01:49:19,360 --> 01:49:22,200 Speaker 1: for this episode of the show. Next week, big big 2279 01:49:22,240 --> 01:49:24,599 Speaker 1: news from Samsung. We have the launch of the S 2280 01:49:24,640 --> 01:49:27,400 Speaker 1: twenty three smartphones. I will be at the event in 2281 01:49:27,479 --> 01:49:31,559 Speaker 1: San Francisco. It's Samsung's first in person event in three years, 2282 01:49:31,560 --> 01:49:33,439 Speaker 1: so I can't wait. I'm looking forward to that. I'll 2283 01:49:33,439 --> 01:49:36,120 Speaker 1: tell you all about those new phones. And if you'd 2284 01:49:36,160 --> 01:49:37,920 Speaker 1: like to submit a question for me to answer, maybe 2285 01:49:37,920 --> 01:49:39,640 Speaker 1: you don't feel like calling, you can email me. 2286 01:49:39,840 --> 01:49:40,719 Speaker 2: Just go to my website. 2287 01:49:40,880 --> 01:49:45,200 Speaker 1: Richon tech dot TV, hit the blue big blue email 2288 01:49:45,520 --> 01:49:47,439 Speaker 1: icon and You can find me on social media. I 2289 01:49:47,479 --> 01:49:49,920 Speaker 1: am at rich on Tech. I hope you joined me there. 2290 01:49:49,920 --> 01:49:53,360 Speaker 1: On Instagram, Twitter, and Facebook. Check out my TV segments 2291 01:49:53,360 --> 01:49:56,200 Speaker 1: on the free KTLA plus app for your smart TV. 2292 01:49:56,600 --> 01:49:58,719 Speaker 1: My name is rich Dedmiro. There are so many ways 2293 01:49:58,760 --> 01:50:01,120 Speaker 1: you can spend your time. I do appreciate you spending 2294 01:50:01,160 --> 01:50:02,960 Speaker 1: it right here with me. I'll talk to you real 2295 01:50:03,080 --> 01:50:03,240 Speaker 1: soon