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Speaker 1: One eight hundred do u I Away now offering free

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Speaker 1: remote consultations by phone or video conference for any criminal offense.

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Speaker 1: Trust Brook, Jeffrey and Jose's Friends with a free remote

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Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred douy

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Speaker 1: away dot com or call eight hundred do you y Away.

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Speaker 2: The mark of a great customer service person is being

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Speaker 2: able to keep a cool head, really trying to understand

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Speaker 2: what the customer is saying, Oh yeah, and having the

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Speaker 2: strength to not drop an F bomb back at them.

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Speaker 1: Oh I couldn't do it.

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Speaker 3: Yeah, How can I help you today?

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Speaker 2: Yeah, that's why it's going to be hard today for

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Speaker 2: the guy who works at a piano sale and rental

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Speaker 2: store with a sweet job, because I have a big

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Speaker 2: complaint and I know there's not going to be a

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Speaker 2: fix to it. Oh so he's just going to have

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Speaker 2: to deal with the wrath of me. And I've got

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Speaker 2: audio evidence to prove my point. You're gonna hear it

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Speaker 2: in your phone tap right now.

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Speaker 3: Another Mornings on the twenties.

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Speaker 1: Thank you for calling me Piano on Rentals.

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Speaker 3: This is Scott.

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Speaker 1: How may I help you?

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Speaker 2: I demand a refund.

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Speaker 3: I'm sorry to hear that.

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Speaker 2: Yeah, can you can you?

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Speaker 3: Can you tell me? Yeah?

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Speaker 2: I rented a pianol from you guys from my family

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Speaker 2: reunion a few weeks ago, and it sucked. I'm sorry

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Speaker 2: to hear that. Can you just tell me a little bit?

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Speaker 2: I spent two hundred and fifty dollars renting this thing.

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Speaker 3: Turned out to be a total disaster. They're super embarrassing.

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Speaker 2: Look, I apologize, I understand you're upset, and yeah, I'm

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Speaker 2: upsembling to do my best. I'm going to do my

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Speaker 2: best to take care of the issue.

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Speaker 3: So can you can you play?

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Speaker 1: Tell me what happened?

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Speaker 2: Yeah, I'm just still like coming off of the shame

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Speaker 2: of this because last week was my big family reunion

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Speaker 2: and everybody showed up to it, all my extended family,

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Speaker 2: my mom's brothers, my dad's sister with the weird eyeball.

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Speaker 2: Everybody was there. And then after dinner this happened.

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Speaker 3: H wait, that's me playing. Okay.

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Speaker 2: Somebody recorded it and then posted this.

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Speaker 3: Video on TikTok uh.

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Speaker 2: They called me the most untalented man in the world.

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Speaker 3: And and and and you you play piano? Yeah, obviously

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Speaker 3: I played piano. Not this bad.

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Speaker 2: Normally so if I had a good piano, it would

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Speaker 2: have sounded better. So are you you're saying the piano

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Speaker 2: is the problem.

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Speaker 3: Yeah, it's all because your piece of piano. Oh okay,

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Speaker 3: did you not hear what I just played for you?

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Speaker 2: Did that sound good to you?

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Speaker 3: No? Here's the second TikTok video they posted. Well, okay,

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Speaker 3: I appreciate that you don't have to play anything. Have

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Speaker 3: you heard enough yet? I have?

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Speaker 2: I have because my dad heard enough. He said he

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Speaker 2: didn't love.

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Speaker 3: Me anymore after this. Okay, I'm even my four year

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Speaker 3: old niece.

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Speaker 2: She collapsed at everything. She turned her back on me

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Speaker 2: while her mom gave me the finger.

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Speaker 1: Oh that's not good.

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Speaker 3: Yeah, it's not good.

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Speaker 2: It was the most embarrassing day of my life.

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Speaker 3: Well because of you and your dumb piano.

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Speaker 1: Sure, I uh only to like hear because I don't

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Speaker 1: know your training in piano or what the situation was

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Speaker 1: that night.

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Speaker 3: Uh huh. But I need to ask were you drinking

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Speaker 3: when this happened?

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Speaker 2: Excuse me, I just need to throw that out there,

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Speaker 2: because it sounded like you were getting a little loose

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Speaker 2: with the keys. Oh okay, do not try and pin

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Speaker 2: this on me, all right? I took two classes on

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Speaker 2: YouTube preparing for that night. Okay, I promise you no

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Speaker 2: one was more ready to play beat Hoven than me.

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Speaker 3: Okay, I'm the beat Hoven master. You mean Beethoven you're

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Speaker 3: talking about?

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Speaker 2: Uh no, I can read it's beat Hoven. You're really

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Speaker 2: looking like the newbe of the piano worlds here not

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Speaker 2: knowing how to say beat Hoven.

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Speaker 3: Right, So you don't think this has anything to do

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Speaker 3: with your training. This is the piano's fault. Would you

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Speaker 3: have asked Choppin that question? Do you mean Chopin?

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Speaker 2: Yeah, I know my ancient Canadian culture, Thank you very much.

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Speaker 3: I'm pretty sure Chopin wasn't from Canada. I'm just turning

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Speaker 3: it out there. Okay, piano nerd Okay.

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Speaker 2: I think we're getting a little too emotional shere.

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Speaker 3: Oh really, So let's figure out a way to get

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Speaker 3: you your refuse. Thank you God.

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Speaker 2: I'll just need the name on the reservation and the

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Speaker 2: date when you rented it. Okay, Well, my name is

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Speaker 2: jeff and it should be under the reservation Brooke and

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Speaker 2: Jeffrey in the morning. Because this is a prank phone

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Speaker 2: call from a radio station.

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Speaker 3: What yeah, dude, Lisa wanted to play a joke on

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Speaker 3: you for your birthday tomorrow. Happy Birthday.

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Speaker 2: By the way, she's probably listening right I know for

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Speaker 2: a fact that she's listening right now actually. And she

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Speaker 2: said she wanted me to give you a special rendition

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Speaker 2: of Happy Birthday.

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Speaker 1: Oh my god, don't one, two, three, Happy birthday to you,

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Speaker 1: Happy Birthday.

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Speaker 3: I can't do it. This piano sucks, man, it's a piano.

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Speaker 3: Thank you.

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Speaker 1: Wake up every morning with boom taps weekday mornings on

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Speaker 1: the twenties Brooke and Jeffrey in the Morning, Morning