WEBVTT - Meta & Google antitrust, Apple recycling tips & AI-powered scams 0:00:00.200 --> 0:00:03.480 American Airlines adding free Wi Fi to their planes with 0:00:03.560 --> 0:00:07.360 a small catch. At and T customers, your auto pay 0:00:07.440 --> 0:00:10.360 discounts are changing. You could lose half for all of 0:00:10.400 --> 0:00:14.080 it depending on how you pay. And Microsoft says they've 0:00:14.080 --> 0:00:17.279 blocked four billion dollars in fraud attempts in the last 0:00:17.360 --> 0:00:21.680 year alone. And AI is making scams faster, smarter, and 0:00:21.840 --> 0:00:25.560 harder to spot. Plus your tech questions answered. 0:00:25.440 --> 0:00:26.080 What's going on? 0:00:26.079 --> 0:00:29.400 I'm rich Demiro and this is rich on Tech. This 0:00:29.640 --> 0:00:31.520 is the show where I talk about the tech stuff 0:00:31.560 --> 0:00:33.520 I think you should know about. It's also the place 0:00:33.560 --> 0:00:36.680 where I answer your questions about technology. I believe the 0:00:36.720 --> 0:00:40.640 tech should be interesting, useful, and fun. Let's open up 0:00:40.680 --> 0:00:43.720 those phone lines at triple eight rich one oh one. 0:00:44.240 --> 0:00:47.680 That's eight eight eight seven four to two four one 0:00:48.000 --> 0:00:49.720 zero one. Give me a call if you have a 0:00:49.760 --> 0:00:53.400 question about technology. Email is also an option. Just go 0:00:53.520 --> 0:00:59.080 to rich on Tech dot tv hit contact guests. This week, 0:00:59.120 --> 0:01:03.360 we've got Lauren brow On from Apple, Apple's environmental product manager. 0:01:03.440 --> 0:01:06.959 She'll talk trade in and recycling. At Apple stores, you 0:01:07.040 --> 0:01:09.959 can turn in old devices the right way and what 0:01:10.120 --> 0:01:12.360 really happens to all the stuff inside of them and 0:01:12.400 --> 0:01:15.360 the gadgets themselves. Then later in the show, We've got 0:01:15.400 --> 0:01:20.039 Menca sang Vi, author of Your Best Digital Life, Use 0:01:20.080 --> 0:01:23.360 Your Mind to Tame Your Tech. She will talk technology 0:01:23.440 --> 0:01:27.240 and how to take control of your screen time. Well, 0:01:27.240 --> 0:01:32.080 this week we saw two major lawsuits against big tech companies. 0:01:32.160 --> 0:01:35.399 Early in the week, it was the FTC against Meta, 0:01:36.080 --> 0:01:40.600 saying its acquisitions of Instagram and WhatsApp were strategic moves 0:01:40.640 --> 0:01:43.720 to eliminate competition. And then later in the week, it 0:01:43.760 --> 0:01:46.760 was the Department of Justice winning a case against Google, 0:01:47.240 --> 0:01:51.680 ruling that the company illegally monopolized the digital advertising market. 0:01:51.880 --> 0:01:54.600 They found that Google's control over both the buying and 0:01:54.760 --> 0:01:59.320 selling of online ads harmed publishers and consumers. And you 0:01:59.440 --> 0:02:04.000 might remember Google was under fire earlier last year. Back 0:02:04.000 --> 0:02:07.800 in August, another court ruled that Google violated antitrust laws 0:02:07.840 --> 0:02:11.440 by maintaining its dominance in search. They said that Google 0:02:11.720 --> 0:02:15.120 secured its position through those exclusionary agreements you know, like 0:02:15.200 --> 0:02:17.680 where they pay Apple and Samsung and other companies to 0:02:17.720 --> 0:02:21.520 make Google the default search engine on their devices. So 0:02:21.600 --> 0:02:24.119 the government nothing has come of these cases just yet, 0:02:24.120 --> 0:02:28.200 but the government says they might look into making Google 0:02:28.280 --> 0:02:31.040 and these agreements or even forcing them to sell Chrome. 0:02:31.880 --> 0:02:34.880 Of course, Google, for their part, has appealed both rulings 0:02:35.240 --> 0:02:39.080 meta fighting theirs as well. But let's discuss here is 0:02:39.080 --> 0:02:41.760 a pattern that I've seen over and over in the 0:02:41.800 --> 0:02:45.560 time that I've been covering technology. Companies built something great, 0:02:45.960 --> 0:02:49.120 they dominate the market, and then someone else comes along 0:02:49.160 --> 0:02:52.320 and just does it better. And when that happens, the 0:02:52.400 --> 0:02:56.120 old guard falls usually pretty fast. Now, in the early days, 0:02:56.120 --> 0:02:59.600 you might remember it was all about Internet Explorer, and yes, 0:03:00.080 --> 0:03:02.080 we know how that came to be on top, But 0:03:02.200 --> 0:03:05.880 after that was fixed, it was a different story. Firefox 0:03:06.000 --> 0:03:10.520 beat Internet Explorer. Then Chrome came along and beat out Firefox. 0:03:11.080 --> 0:03:14.520 And now because of the blow and privacy of Chrome, 0:03:14.880 --> 0:03:18.320 people are moving to other browsers like Brave and Duck 0:03:18.400 --> 0:03:21.120 Duck Go. Now you might think, Rich, why is in 0:03:21.200 --> 0:03:24.160 everyone on Edge because that's pre installed on every Windows laptop? 0:03:24.200 --> 0:03:26.760 Why is in everyone on Safari that's pre installed on 0:03:26.800 --> 0:03:31.240 every Mac laptop? People go to the products that work well. BlackBerry, 0:03:31.280 --> 0:03:34.720 remember that one it was dominant. It was the force 0:03:34.880 --> 0:03:38.680 in the phone industry until the iPhone came along and 0:03:38.840 --> 0:03:41.400 instantly wiped it out. And now that is just a 0:03:41.440 --> 0:03:46.640 distant memory. Search Yahoo at a time was absolute king 0:03:46.800 --> 0:03:50.600 of search. Then Google came along and they did something better. 0:03:50.920 --> 0:03:53.760 You actually got the search results you were looking for. 0:03:54.240 --> 0:03:59.720 And again people switched email. Before Gmail, everyone was on 0:03:59.800 --> 0:04:03.240 high hotmail and Yahoo Hotmail gave you like a megabyte 0:04:03.320 --> 0:04:06.280 of storage for your email, maybe a little bit more. 0:04:06.560 --> 0:04:09.280 Yahoo a little bit more than that. And that's the 0:04:09.280 --> 0:04:10.680 one that I used back in the day. It was 0:04:10.680 --> 0:04:13.920 pretty good. But then Gmail came along and gave people 0:04:14.360 --> 0:04:17.719 unlimited space, better search, and a much cleaner design. And 0:04:17.760 --> 0:04:21.880 what did people do? They switched to Gmail. Consumers will 0:04:21.920 --> 0:04:24.720 switch if something better comes along. We've seen it over 0:04:24.839 --> 0:04:29.000 and over. Remember ask Jeeves. This was the hottest search 0:04:29.040 --> 0:04:34.279 engine for a hot minute because it promised natural language search. 0:04:34.400 --> 0:04:37.400 It did not deliver, and people moved on. More on 0:04:37.400 --> 0:04:40.920 that in a bit now. In the early days of technology, yes, 0:04:41.200 --> 0:04:43.520 we did need a lot of these rules to keep 0:04:43.560 --> 0:04:47.000 companies from forcing us to stick to their products. Companies 0:04:47.080 --> 0:04:49.800 used to use physical tactics to get us to stay, 0:04:50.279 --> 0:04:53.080 like installing a satellite dish on our roof, putting a 0:04:53.120 --> 0:04:56.240 cable box under our TV, locking us into a three 0:04:56.320 --> 0:05:00.240 year contract for a free phone that barely got reception. Yes, 0:05:00.240 --> 0:05:02.640 I'm talking about you original iPhone on AT and T. 0:05:03.120 --> 0:05:06.040 I switched to Verizon the day the iPhone was offered 0:05:06.120 --> 0:05:10.279 on that better service. Now, back in the day monopoly laws, 0:05:11.080 --> 0:05:14.680 they all seemed rooted in physical infrastructure right, protecting us 0:05:14.720 --> 0:05:19.080 from this railroads, oil pipelines, telephone lines that these big 0:05:19.200 --> 0:05:23.960 giant companies maintained and kept us on and also charged 0:05:24.000 --> 0:05:26.720 us a good price. For these days, we can jump 0:05:26.760 --> 0:05:30.400 between streaming services, phone carriers, and even home internet in minutes. 0:05:31.400 --> 0:05:36.480 Another example, YouTube dominates video, but they couldn't figure out shorts. 0:05:36.520 --> 0:05:40.160 TikTok came along and ate their lunch. Now I message 0:05:40.520 --> 0:05:42.760 this one actually still bothers me. This is one of 0:05:42.760 --> 0:05:46.320 the few services that I still believe hijacks your phone number. 0:05:46.320 --> 0:05:48.560 And there's really no alternative to it, at least on 0:05:48.600 --> 0:05:51.400 the iPhone. That is sort of more lock in if 0:05:51.440 --> 0:05:54.440 you ask me, versus innovation. And yes, you can argue 0:05:54.480 --> 0:05:58.320 there's a million messaging alternatives on the iPhone, but none 0:05:58.320 --> 0:06:01.000 of them are as integrated with the operating system, so 0:06:01.040 --> 0:06:03.719 that one I still take an issue with. Now, sometimes 0:06:03.760 --> 0:06:07.839 imitation does work. Instagram stole stories from Snapchat, and yes 0:06:07.960 --> 0:06:11.760 it's become a main mode of storytelling on that platform. 0:06:12.080 --> 0:06:14.680 But they also tried to copy TikTok's magic with reels 0:06:15.040 --> 0:06:18.160 and guess what most people are talking TikTok not reels, 0:06:18.640 --> 0:06:20.200 and again better we'll win. 0:06:20.320 --> 0:06:22.680 And right now, TikTok does short videos better. 0:06:23.240 --> 0:06:24.720 So this is kind of the issue I have with 0:06:24.760 --> 0:06:27.760 some of these heavy handed lawsuits and government regulation. They 0:06:27.800 --> 0:06:30.800 all assume that we're trapped, but these days we're not. 0:06:31.160 --> 0:06:33.800 We're not always trapped, and sometimes the best regulation is 0:06:33.839 --> 0:06:37.360 really choice. We saw that with Spotify. Okay, so think 0:06:37.400 --> 0:06:39.560 about back in the day. You paid a lot of 0:06:39.560 --> 0:06:43.200 money for your albums, right, your records, your CDs, your tapes, 0:06:43.240 --> 0:06:47.200 your cassettes. And then Apple came along with iTunes. You 0:06:47.279 --> 0:06:49.159 not only could put all your music in one place, 0:06:49.560 --> 0:06:53.719 but they decimated an entire music business overnight, inventing a 0:06:53.760 --> 0:06:55.960 whole new way to buy just one song at a 0:06:56.000 --> 0:06:59.040 time for ninety nine cents. Now, you would think that 0:06:59.080 --> 0:07:03.560 when screaming services came along, Apple would have the upper hand, right, 0:07:03.680 --> 0:07:06.159 everyone would just transition to Apple Music. 0:07:06.480 --> 0:07:07.400 That did not happen. 0:07:07.480 --> 0:07:10.800 Everyone transitioned to Spotify, and that knocked out what Apple 0:07:10.840 --> 0:07:13.520 built over the last ten fifteen years overnight. 0:07:14.520 --> 0:07:16.280 What about Netflix. Same thing. 0:07:16.640 --> 0:07:19.560 Blockbuster was the way to get your movies back in 0:07:19.600 --> 0:07:23.160 the day, and somehow Blockbuster could not stay current with 0:07:23.200 --> 0:07:25.520 the times. They couldn't figure out how to do DVD 0:07:25.640 --> 0:07:28.640 by mail like Netflix was doing. Even though they offered 0:07:28.680 --> 0:07:31.640 that service, it was not as good. And even today, 0:07:32.040 --> 0:07:35.840 Netflix still remains the top streaming service. But think about it, 0:07:36.160 --> 0:07:37.920 they do it with little promotion. When was the last 0:07:37.920 --> 0:07:40.960 time you saw Netflix ad on TV? What about discounts? 0:07:40.960 --> 0:07:44.160 They don't offer any discounts. They don't offer free trials anymore. 0:07:44.160 --> 0:07:46.800 You can't even try the service without paying. And by 0:07:46.840 --> 0:07:48.760 the way, when you go to cancel Netflix, if you've 0:07:48.760 --> 0:07:51.960 ever gone to cancel, there is no screen begging you 0:07:52.040 --> 0:07:55.000 to stay. They say, okay, we'll see you later, come 0:07:55.040 --> 0:07:58.800 back anytime now. I do think that would change if 0:07:58.840 --> 0:08:03.560 Netflix continues making these terrible movies that they're making, because 0:08:03.560 --> 0:08:05.520 not every movie. You know, they have a lot of stuff, 0:08:05.840 --> 0:08:07.560 not all of it is very good. Yes, they have 0:08:07.640 --> 0:08:10.080 some gems on there, but I'm not sitting there every 0:08:10.080 --> 0:08:12.240 Friday night saying, oh my gosh, Netflix, you're making the 0:08:12.280 --> 0:08:16.400 best stuff. But the overall experience of Netflix is very good. 0:08:16.760 --> 0:08:19.320 The search is good, the way you can download stuff, 0:08:19.320 --> 0:08:21.400 the fact that there's always something on there, the fact 0:08:21.440 --> 0:08:24.480 that there's stuff for everyone in the family. But people 0:08:24.520 --> 0:08:28.600 will leave if they mess up. They always do. Even 0:08:28.800 --> 0:08:32.720 Google Search, the king of searching for so many years. 0:08:33.040 --> 0:08:34.960 If you asked me a couple of years ago, is 0:08:35.000 --> 0:08:38.439 Google search the search in town? Is it ever gonna 0:08:38.440 --> 0:08:40.960 go away? Probably would have said no. But guess what 0:08:41.040 --> 0:08:46.240 happened November twenty twenty two, twenty twenty three, when chatchybt 0:08:46.440 --> 0:08:52.320 came out boom overnight, Google is left scrambling. Chatchybt is 0:08:52.400 --> 0:08:55.640 now the way to search for so many people. It's faster, 0:08:55.800 --> 0:08:58.560 it's less cluttered, it's more direct, and Google has been 0:08:58.640 --> 0:09:02.280 left scrambling. Not only are people using traditional search less, 0:09:02.840 --> 0:09:06.600 no one is using Gemini, which is Google's AI as 0:09:06.640 --> 0:09:11.040 a proprietary eponym for AI. And yes, Google and Meta 0:09:11.080 --> 0:09:13.160 are both being sued by the government, and I get it. 0:09:13.240 --> 0:09:17.800 I'm not one of these people that says no government absolutely, 0:09:19.760 --> 0:09:22.719 oh my Google phone is disputing what I just said 0:09:22.760 --> 0:09:25.800 about Google Search. It literally just said, I think there's 0:09:26.040 --> 0:09:31.880 a misunderstanding in your statement. Okay, Gemini, not only okay, 0:09:31.920 --> 0:09:34.080 so yes, So I'm not one of these people that 0:09:34.200 --> 0:09:37.079 says no government oversight, right, Like, of course we need 0:09:37.120 --> 0:09:40.439 government oversight in various aspects of our lives. 0:09:40.480 --> 0:09:42.960 Guardrails matter on this stuff. We have AI. 0:09:43.320 --> 0:09:46.840 The tech industry has been largely unchecked for years. But 0:09:46.920 --> 0:09:49.120 that's been very important for the growth of a lot 0:09:49.160 --> 0:09:51.680 of these things. But let's not forget a lot of 0:09:51.679 --> 0:09:54.760 these giants did earn their spot by building something better. 0:09:55.679 --> 0:09:59.040 Back to those whole ad networks, right, this whole lawsuit 0:09:59.040 --> 0:10:02.040 against Google. I'm not an expert in the ad networks 0:10:02.040 --> 0:10:05.000 are publishing, but think about the ads that you see 0:10:05.080 --> 0:10:08.160 on the bottom of so many ad publishers pages, right, 0:10:08.559 --> 0:10:11.360 it's all garbage, all that stuff with those weird pictures 0:10:11.400 --> 0:10:14.199 and the weird headlines and the clickbait. You skip right 0:10:14.240 --> 0:10:14.679 past them. 0:10:14.760 --> 0:10:14.960 Right. 0:10:15.200 --> 0:10:18.199 Google made ads that are relevant, People click them. It's 0:10:18.200 --> 0:10:21.680 good for the publisher, it's good for the ad network. 0:10:21.720 --> 0:10:25.959 It's good for everyone. Now Instagram it's the unifying social network. 0:10:26.040 --> 0:10:27.160 Everyone is on it. 0:10:27.800 --> 0:10:28.120 Again. 0:10:28.600 --> 0:10:31.720 The market moves when the product improves. It's just that simple. 0:10:32.000 --> 0:10:33.960 So the companies that are still out there thinking that 0:10:34.000 --> 0:10:36.720 they can cling to their market share with gimmicks or 0:10:36.960 --> 0:10:40.280 digital strongholds that may work in the short term, but 0:10:40.320 --> 0:10:42.960 as history shows us, in the long term, all you 0:10:43.040 --> 0:10:46.280 have to do is build something better or someone else will. 0:10:46.440 --> 0:10:49.280 It's still happening today. All right, coming up, we are 0:10:49.280 --> 0:10:51.400 going to have some of your questions. Triple eight rich 0:10:51.440 --> 0:10:53.719 one on one eight eight eight seven four to two 0:10:54.280 --> 0:10:58.040 four one zero one. You are listening to rich on Tech. 0:10:58.840 --> 0:11:01.240 Welcome back to rich on Tech. Rich DeMuro here hanging 0:11:01.240 --> 0:11:04.679 out with you, talking technology at triple eight rich one 0:11:04.679 --> 0:11:08.040 oh one. That's eight eight eight seven four two four 0:11:08.240 --> 0:11:11.840 one zero one. Richard is in bell California. You're on 0:11:11.920 --> 0:11:12.560 with rich. 0:11:15.440 --> 0:11:15.880 Richard. 0:11:15.960 --> 0:11:20.160 Hell, when I click on check out, you know you 0:11:20.240 --> 0:11:24.280 get that lock symbol with a spinning thing around it. Well, 0:11:24.360 --> 0:11:27.800 that never stops. It just keeps going and going for hours. 0:11:28.120 --> 0:11:29.120 What's going on there? 0:11:29.480 --> 0:11:31.560 So you're trying to check out on PayPal and you 0:11:31.600 --> 0:11:33.360 can't get past that spinny screen. 0:11:34.040 --> 0:11:34.760 Yeah, okay. 0:11:35.360 --> 0:11:38.439 Typically what's happening there is you have something that's interfering 0:11:38.640 --> 0:11:41.520 with the functionality of the website. Ninety nine percent of 0:11:41.559 --> 0:11:44.360 the time if there is a problem with a website loading, 0:11:44.800 --> 0:11:48.920 it is some sort of extension on your browser, or 0:11:48.960 --> 0:11:51.840 an AD blocker or a VPN. So those are the 0:11:51.840 --> 0:11:55.679 things to look for anytime there's a problem that what 0:11:55.720 --> 0:11:58.480 I do is typically toggle off if you're if you're 0:11:58.520 --> 0:12:01.280 using a good ad block or there should be an 0:12:01.280 --> 0:12:04.920 option on the ad blocker to pause on that website. 0:12:05.320 --> 0:12:08.640 So try reloading the site by pausing it and then 0:12:08.679 --> 0:12:10.679 reloading and see if that helps. If that does not, 0:12:11.360 --> 0:12:14.040 make sure you're not running sort of a network ad 0:12:14.040 --> 0:12:17.240 blocker or a VPN on the entire network. And then 0:12:17.280 --> 0:12:20.880 the other thing you can do is wipe that site 0:12:20.960 --> 0:12:24.319 off of your browser and start over so you can 0:12:24.360 --> 0:12:27.160 go in on Google. When you're on a website, there's 0:12:27.200 --> 0:12:29.599 actually a way to just erase the cookies from that 0:12:30.360 --> 0:12:34.120 particular website. To the left, if you're on Chrome, to 0:12:34.160 --> 0:12:36.760 the left of the URL bar, you'll see kind of 0:12:36.880 --> 0:12:41.480 two little I know, they almost look like dashes with circles, 0:12:41.600 --> 0:12:45.720 And you tap that, it says view site information, and 0:12:45.760 --> 0:12:48.360 it tells you connection is secure, third party sign in 0:12:48.440 --> 0:12:51.240 cookies and site data, So you can tap the cookies 0:12:51.240 --> 0:12:54.880 and site data and it says manage on device site 0:12:55.000 --> 0:12:57.440 data and you can tap that and you can actually 0:12:57.480 --> 0:13:00.360 delete the data from that web site. 0:13:00.360 --> 0:13:02.160 So right now I'm on Reddit and I've got. 0:13:02.000 --> 0:13:04.800 The two little cookies from Reddit, and I can just 0:13:04.840 --> 0:13:07.080 delete those cookies and then what's going to happen is 0:13:07.400 --> 0:13:10.040 it's basically if you're signing to that website or it 0:13:10.080 --> 0:13:13.600 has saved any information on your computer, that information will 0:13:13.640 --> 0:13:16.280 be wiped clean and now you can deal with that 0:13:16.360 --> 0:13:17.320 website in. 0:13:17.240 --> 0:13:17.920 A fresh way. 0:13:18.280 --> 0:13:20.720 So, Robert Richard, the other thing I would try to 0:13:20.760 --> 0:13:24.600 do is go to this website, the PayPal site, from 0:13:24.800 --> 0:13:27.959 a private browser window or use a different browser. 0:13:28.120 --> 0:13:29.120 That's the other thing I'll do. 0:13:29.440 --> 0:13:31.040 So if I really don't want to deal with all 0:13:31.080 --> 0:13:33.360 these things, I'll just open up like say Safari on 0:13:33.400 --> 0:13:35.880 my computer or something. And because that's kind of a 0:13:36.559 --> 0:13:39.000 browser I don't typically use on a daily basis, there's 0:13:39.040 --> 0:13:41.920 nothing in there, so it doesn't have any extensions on it, 0:13:41.920 --> 0:13:44.480 it's got no ad blockers, and so I'll just go 0:13:44.520 --> 0:13:47.920 to that website from there and see if that website's working. 0:13:48.280 --> 0:13:49.960 And if it is, then you know it's something that 0:13:49.960 --> 0:13:53.000 you have installed on your other browser that is interfering 0:13:53.040 --> 0:13:56.120 with this website. But I would say my experience, ninety 0:13:56.200 --> 0:13:58.560 nine percent of the time it is either an ad 0:13:58.600 --> 0:14:03.679 blocker situation. It's basically stopping some sort of code from 0:14:03.760 --> 0:14:07.200 running on that site, or it is a cookie that's 0:14:07.320 --> 0:14:09.840 just kind of needs to be cleared out and started over. 0:14:10.240 --> 0:14:11.040 A great question. 0:14:11.120 --> 0:14:12.920 Happens all the time, and it is very frustrating when 0:14:12.960 --> 0:14:15.839 that happens, because you're sitting there wondering like, hey, is 0:14:15.880 --> 0:14:18.640 this me? Is it the website? But I would say 0:14:18.640 --> 0:14:20.960 a majority of the time, if it's a large website, 0:14:21.160 --> 0:14:23.400 it's probably something on your end, because it's not like 0:14:23.440 --> 0:14:27.080 Paypalace sitting there for hours of the day and the 0:14:27.120 --> 0:14:31.080 website is not allowing people to complete their transactions. Great question. 0:14:31.400 --> 0:14:35.400 Thanks for the call. Let's go to Dennis and San Dimas. Dennis, 0:14:35.400 --> 0:14:36.120 you're on with Rich. 0:14:37.560 --> 0:14:40.000 Hi, Rich, and thank you for taking my call. 0:14:40.360 --> 0:14:41.640 Absolutely, what can I help you? 0:14:41.680 --> 0:14:41.920 Hear me? 0:14:41.960 --> 0:14:42.280 All right? 0:14:42.360 --> 0:14:43.200 Yeah, you sound great. 0:14:44.520 --> 0:14:49.280 Thank you. I work in a small printing company and 0:14:49.320 --> 0:14:54.120 we have a mixed Macintosh and a Windows environment. I'm sorry, 0:14:54.120 --> 0:14:56.160 I'm kind of old school. I still call it an 0:14:56.240 --> 0:15:02.360 IBM environment, but it's a Windows environment, and we heavily 0:15:02.520 --> 0:15:06.320 use Adobe type products like in design, Photoshop and so 0:15:06.400 --> 0:15:09.040 on and so forth. So we have a large amount of 0:15:09.640 --> 0:15:12.760 customer files that are in design files, and then we 0:15:12.800 --> 0:15:16.080 have terabytes worth of this data. I'm trying to find 0:15:16.240 --> 0:15:21.480 some type of attached storage network attached storage or something 0:15:21.560 --> 0:15:26.640 similar to it, a server maybe that we can store 0:15:26.720 --> 0:15:32.520 all the data and files for our customers, but it 0:15:32.560 --> 0:15:36.760 also needs to be friendly with not only Macintosh, but 0:15:36.920 --> 0:15:41.960 Windows computers also are shared on the same network. Do 0:15:42.000 --> 0:15:43.400 you have any recommendations? 0:15:44.440 --> 0:15:45.760 Yeah, I mean, so here's the thing. 0:15:45.760 --> 0:15:47.680 I think that you're going to find that this is 0:15:47.720 --> 0:15:50.800 a lot easier than you think these You know, the 0:15:50.880 --> 0:15:54.040 cross compatibility of both Mac and PC has come a 0:15:54.120 --> 0:15:56.720 long way since you know, you mentioned the IBM stuff. 0:15:56.760 --> 0:15:58.920 I mean, it's pretty much plug and play at this 0:15:58.960 --> 0:16:00.720 point for all of the main provider. 0:16:00.840 --> 0:16:02.760 So I can tell you the one that I've tried. 0:16:02.800 --> 0:16:05.360 I've tried the consumer side of things, but these companies 0:16:05.400 --> 0:16:07.440 make them for sort of the business. This sounds like 0:16:07.480 --> 0:16:11.160 you need kind of a prosumer version of one of 0:16:11.200 --> 0:16:14.760 these NAS drives. But basically you're looking what you want 0:16:14.760 --> 0:16:19.000 to look for is make sure it supports SMB. That's 0:16:19.040 --> 0:16:22.720 the standard one for Windows Apple. There is something called 0:16:22.800 --> 0:16:27.120 AFP Apple Filing Protocol, but that is I don't really 0:16:27.120 --> 0:16:29.800 think you necessarily need to look for that specifically. I 0:16:29.800 --> 0:16:31.960 think you just want to look on these NAS drives 0:16:32.040 --> 0:16:34.400 or these NAS servers, and make sure they say they're 0:16:34.400 --> 0:16:38.360 compatible with Mac and PC. Sinology and q nap are 0:16:38.400 --> 0:16:41.440 the two brands that I've just looked up and confirmed. 0:16:41.480 --> 0:16:44.320 They both will work for home and business. I think 0:16:44.320 --> 0:16:46.600 they're great for that and they will support both the 0:16:46.640 --> 0:16:49.480 Mac and PC side of things. So check out Synology, 0:16:49.640 --> 0:16:51.800 check out q nap. Just make sure that the server 0:16:51.920 --> 0:16:55.040 that you get is maybe a step above what you 0:16:55.040 --> 0:16:57.120 would get as a consumer, because a lot of people 0:16:57.160 --> 0:16:59.080 are going to be accessing this. Sounds like you're moving 0:16:59.120 --> 0:17:02.320 big file for sort of a high transfer rate as 0:17:02.360 --> 0:17:06.399 well like a faster support speed on this thing. So 0:17:07.080 --> 0:17:09.440 but Dennis, I think you'll find it pretty easy. These days, 0:17:09.440 --> 0:17:11.760 most of those are plug and play. Thanks for the call. 0:17:11.800 --> 0:17:14.360 Eight eight eight rich one oh one eight eight eight 0:17:14.520 --> 0:17:18.399 seven four to two four one zero one. Coming up, 0:17:18.400 --> 0:17:19.840 we'll talk more tech right here. 0:17:19.960 --> 0:17:20.840 I'm rich on Tech. 0:17:21.080 --> 0:17:24.680 Welcome back to rich on Tech. Nintendo has updated it's 0:17:24.760 --> 0:17:30.080 information for the upcoming switch to remember, there was this 0:17:30.119 --> 0:17:33.840 whole issue with tariffs and they're worried that they might 0:17:33.880 --> 0:17:36.480 have to change the prices or the pre orders. But 0:17:36.880 --> 0:17:38.919 pre orders are going to start in the US on 0:17:39.000 --> 0:17:42.399 April twenty fourth. The launch date will stay the same, 0:17:42.640 --> 0:17:45.480 June fifth, twenty twenty five. I know a lot of 0:17:45.520 --> 0:17:48.359 people are excited for this console. It's been many years 0:17:48.359 --> 0:17:53.120 since Nintendo completely revamped this. The base console price will 0:17:53.119 --> 0:17:55.280 still remain at four hundred and fifty dollars, that's what 0:17:55.280 --> 0:17:58.760 they said from day one. The bundle with Mario Kart World, 0:17:58.800 --> 0:18:00.399 that's going to be five hundred dollars. So if you 0:18:00.440 --> 0:18:02.879 want to play that game, get the bundle. It's going 0:18:02.920 --> 0:18:06.760 to save you at least thirty dollars. Game pricing, Mario 0:18:06.880 --> 0:18:11.320 Kart World at least eighty dollars, Donkey Kong Bonanza seventy dollars. Now, 0:18:11.400 --> 0:18:14.399 what Nintendo said is they are raising prices on some 0:18:14.480 --> 0:18:17.320 of the accessory on some of the accessories for this 0:18:17.400 --> 0:18:22.000 device due to quote market conditions. So a pro controller 0:18:22.040 --> 0:18:25.960 eighty five bucks, a new pair of the JOYCN twos 0:18:26.400 --> 0:18:29.919 which magnetically attached to this thing ninety five dollars, the 0:18:30.000 --> 0:18:32.639 doc set one hundred and twenty dollars, carrying case bundle 0:18:32.680 --> 0:18:36.160 eighty five dollars, and Nintendo says it may adjust prices 0:18:36.240 --> 0:18:40.240 again based on anything that shifts. But the good news 0:18:40.359 --> 0:18:43.840 is the price of the console is staying the same. 0:18:43.840 --> 0:18:45.880 The accessories, you know, you can get those over time, 0:18:46.200 --> 0:18:49.240 but I know people were interested in the pre launch 0:18:49.320 --> 0:18:53.000 date or the pre order date and the actual price 0:18:53.119 --> 0:18:55.840 of the bundle and the base console. By the way, 0:18:55.880 --> 0:18:58.960 my pal Matt Swider, who you've heard on this show 0:18:59.000 --> 0:19:02.400 many times, the short com He's got all the details 0:19:02.400 --> 0:19:03.320 on the Prouder stuff. 0:19:03.320 --> 0:19:05.240 He stays up with that stuff much more than I do. 0:19:06.280 --> 0:19:10.880 So check him out. Let's go to another Richard. Wow, 0:19:11.200 --> 0:19:14.800 Richard and Arcadia, you're on with rich Hello. 0:19:15.280 --> 0:19:21.240 Hi, I'm looking for a recommendation for photo scanner, and 0:19:21.320 --> 0:19:25.199 also you can suggest app or a software so I 0:19:25.240 --> 0:19:28.600 can label a file picture so I can locate it 0:19:28.720 --> 0:19:29.760 or find it easier. 0:19:30.000 --> 0:19:34.080 Okay, what are you scanning? Prints or negatives? 0:19:34.840 --> 0:19:36.240 Basically a picture? 0:19:37.000 --> 0:19:40.159 Yeah, okay, all right, So there's a couple ways do this. 0:19:40.240 --> 0:19:42.960 The first is the most expensive but also the fastest, 0:19:43.040 --> 0:19:46.440 and I've tested this it is incredible. It's the EPSOM 0:19:46.800 --> 0:19:51.199 Fast Photo FF six' eighty w and this is a 0:19:51.240 --> 0:19:54.520 real high speed system. You take a bunch of your pictures, 0:19:54.840 --> 0:19:57.080 you put them in the feeder. It goes through them 0:19:57.359 --> 0:19:59.239 just as fast as you can imagine. So you can 0:19:59.240 --> 0:20:00.920 put a whole bunch of in there at a time, 0:20:01.240 --> 0:20:03.760 it'll scan them. That's the absolute quickest way to get 0:20:03.800 --> 0:20:08.119 these things scanned. It's also very expensive, over five hundred dollars. 0:20:08.160 --> 0:20:10.640 So when I did my segment on this for TV, 0:20:10.760 --> 0:20:13.360 I said, look, split this with a family member, right, 0:20:13.440 --> 0:20:15.720 you pay two hundred and fifty bucks. You can you know, 0:20:15.800 --> 0:20:18.280 scan your pictures. You go and have these and now 0:20:18.280 --> 0:20:20.960 it's a lot cheaper. And everyone has photos around in 0:20:21.000 --> 0:20:23.280 their garage they want to scan, So ask a couple 0:20:23.280 --> 0:20:25.199 of family members, or you can sell this thing on 0:20:25.640 --> 0:20:27.600 you know, let go or offer up when you're done, 0:20:27.640 --> 0:20:30.960 something like that. So that's the first way, the fastest, 0:20:31.000 --> 0:20:34.920 but the most expensive. The second way is a flatbed scanner. 0:20:35.359 --> 0:20:38.040 And also I would look to epsyn. They've got a 0:20:38.040 --> 0:20:40.840 couple of these flatbed scanners much cheaper. You can get 0:20:40.840 --> 0:20:42.879 one for under one hundred dollars. They go under the 0:20:42.960 --> 0:20:46.600 Perfection name. And the downside to that is that you 0:20:46.680 --> 0:20:49.639 are going to be taking a much longer time to 0:20:49.720 --> 0:20:51.960 scan these pictures because you got to put them on 0:20:52.000 --> 0:20:54.840 that flat bed tray or that. Yeah, I guess it's 0:20:54.880 --> 0:20:58.439 a tray one at a time, and so that's going 0:20:58.520 --> 0:21:01.760 to be a much slower undertaking, but again, you can 0:21:01.800 --> 0:21:04.359 do it. And the nice thing about that is that 0:21:04.400 --> 0:21:07.719 if your pictures are different sizes, it'll be a lot 0:21:07.800 --> 0:21:10.199 easier to scan those, you know, if they're different thicknesses, 0:21:10.359 --> 0:21:14.480 weight sizes. A flatbed makes that process much easier. Now 0:21:14.520 --> 0:21:16.920 the third way, the third option is to use an app. 0:21:17.280 --> 0:21:20.600 So if you don't necessarily care about the highest quality 0:21:20.680 --> 0:21:22.720 of these photos, if you just want to get them 0:21:22.720 --> 0:21:26.640 scanned in Google has an app called photo scan. 0:21:27.160 --> 0:21:27.280 Now. 0:21:27.320 --> 0:21:29.280 I do not think that they have updated this in 0:21:29.359 --> 0:21:32.640 a while, so that's the only downside, But I mean, 0:21:33.080 --> 0:21:35.120 it does what it needs to do, and the big 0:21:35.119 --> 0:21:37.600 thing about photo scan is that it will remove the 0:21:37.600 --> 0:21:40.840 glare from the pictures because it makes you take four 0:21:40.920 --> 0:21:44.240 pictures of the picture and then it uses some machine 0:21:44.320 --> 0:21:47.240 learning to merge those together. Yeah, the last time this 0:21:47.359 --> 0:21:49.399 was updated was in twenty twenty two, so it's not 0:21:49.440 --> 0:21:51.920 the most up to date version of a photo scanner app. 0:21:52.160 --> 0:21:54.680 But Google still keeps it on the App Store and 0:21:54.880 --> 0:21:58.120 it's available for iPhone and Android. The other one I've 0:21:58.160 --> 0:22:02.240 tested that's actually really good Photo Mine p h O 0:22:02.480 --> 0:22:05.000 t O M y n E, and this one is 0:22:05.080 --> 0:22:09.640 much more updated regularly. It's got five million downloads. And 0:22:09.680 --> 0:22:12.320 this is a company that lets you scan photos. You 0:22:12.359 --> 0:22:15.239 can scan negatives, so they do a great job of 0:22:15.280 --> 0:22:18.560 not only scanning your photos but also restoring them as well. 0:22:18.600 --> 0:22:21.760 And again the name is photo Mine P H O 0:22:21.920 --> 0:22:24.800 T O M y n E. And finally, to answer 0:22:24.800 --> 0:22:28.800 your question, Richard, when it comes to labeling your pictures, 0:22:28.840 --> 0:22:30.880 I do not believe you need to do that. We've 0:22:30.920 --> 0:22:34.919 got AI. You can put these into any sort of 0:22:35.560 --> 0:22:41.200 photo storage site like a Google Photos, a OneDrive, Amazon Photos, 0:22:41.240 --> 0:22:45.080 and Apple iCloud, whatever you want, and every single one 0:22:45.080 --> 0:22:47.320 of them will slice and dice these pictures based on 0:22:47.400 --> 0:22:50.399 what is in them. So if it has people, you 0:22:50.440 --> 0:22:53.040 can easily find the people in those. It will identify 0:22:53.080 --> 0:22:56.360 that places, it will look for landmarks. You'll be able 0:22:56.400 --> 0:22:58.640 to search Paris and see all your pictures from Paris, 0:22:59.240 --> 0:23:02.280 and on and on and on. So I don't really 0:23:02.320 --> 0:23:05.600 think there is a need to organize pictures anymore because 0:23:05.640 --> 0:23:09.080 AI has gotten so good at helping us find pictures. 0:23:09.160 --> 0:23:11.120 I know I can find any picture in my library 0:23:11.400 --> 0:23:14.640 in about one second, except for the actual picture. 0:23:14.680 --> 0:23:15.399 I'm looking for. 0:23:15.400 --> 0:23:17.640 Any other picture that's similar. Sure, I will be able 0:23:17.680 --> 0:23:19.800 to find. But that one that I know I took, 0:23:20.160 --> 0:23:22.520 that's the one that does not get on earthed. I'm 0:23:22.560 --> 0:23:24.280 kind of kidding. Most of the time it does work. 0:23:24.320 --> 0:23:27.280 But those are the ways that I would recommend. You know, 0:23:27.320 --> 0:23:29.040 the scanning stuff, it's going to take a while if 0:23:29.040 --> 0:23:35.080 you want, if you want just an expert to do it. 0:23:35.760 --> 0:23:37.800 There are some companies out there that can do that. 0:23:38.000 --> 0:23:40.160 But scan my Photos is one that I actually use 0:23:40.320 --> 0:23:44.720 to scan my pictures. They're based i think in Irvine, California. 0:23:44.720 --> 0:23:47.000 Issue They used to allow you to drop them off 0:23:47.040 --> 0:23:48.680 if you wanted to, like, if you don't want to 0:23:48.720 --> 0:23:50.600 send them through the mail, because that's kind of the 0:23:50.600 --> 0:23:52.760 big thing with scanning pictures is you got to send 0:23:52.760 --> 0:23:54.879 them in the mail and so that there's you know 0:23:54.920 --> 0:23:57.439 a little bit of apprehension there if you're sending pictures 0:23:57.440 --> 0:24:01.040 through the mail, because something could happen there. Great question, Richard, 0:24:01.040 --> 0:24:04.440 thanks for it, and yes, get those pictures scanned. It's 0:24:04.480 --> 0:24:07.720 so great to have the old pictures in your digital 0:24:07.760 --> 0:24:10.960 library because it's fun, you know, not only for Flashback 0:24:11.000 --> 0:24:14.200 Friday and Throwback Thursday and all that fun stuff on 0:24:14.240 --> 0:24:16.280 social media, but you know, it's kind of fun to 0:24:16.320 --> 0:24:19.160 have these things show up on your photo frames or 0:24:20.080 --> 0:24:22.840 just on your memories on Google Photos. Like half of 0:24:22.880 --> 0:24:25.240 my fun on my phone now is just watching the 0:24:25.280 --> 0:24:27.720 Google Photos memories. Kind of makes me sad at some 0:24:27.720 --> 0:24:29.320 point because I'm like, oh my gosh, my kids have 0:24:29.480 --> 0:24:34.160 grown so fast, but it's also really cool. Let's see 0:24:34.240 --> 0:24:38.320 here if you are if you bought something from HP. 0:24:39.040 --> 0:24:41.800 There is a settlement this week that has they put 0:24:41.840 --> 0:24:44.439 up their website, so four million dollars settlement. HP has 0:24:44.480 --> 0:24:49.240 agreed to overclaims that it advertised misleading discounts on its website, 0:24:49.800 --> 0:24:53.040 So if you bought something from HP's website recently, you 0:24:53.080 --> 0:24:55.560 could be owed up to one hundred dollars. The lawsuits 0:24:55.560 --> 0:24:58.040 said that HP made deals look better than they actually were, 0:24:58.600 --> 0:25:02.320 causing customers to overpay. Of course, as with every settlement 0:25:02.359 --> 0:25:05.320 with every company, HP admits to no wrongdoing. But they 0:25:05.320 --> 0:25:07.920 are paying out this four million dollars, which quite honestly 0:25:08.000 --> 0:25:10.440 is not very much for a company of this size, 0:25:10.560 --> 0:25:12.240 but I guess to make this thing go away, that's 0:25:12.280 --> 0:25:16.399 what they did. If you bought an HP laptop, a desktop, mice, 0:25:16.520 --> 0:25:20.320 or keyboards from HP dot com between June fifth, twenty 0:25:20.359 --> 0:25:23.879 twenty one and October twenty eighth, twenty twenty four, you 0:25:23.920 --> 0:25:26.520 may qualify. Like I said, the payouts range from ten 0:25:26.560 --> 0:25:28.480 to one hundred dollars, So if you bought a mouse, 0:25:28.480 --> 0:25:30.320 you're probably gonna get closer to ten dollars. If you 0:25:30.359 --> 0:25:33.199 bought a laptop, you're probably gonna get closer to one 0:25:33.240 --> 0:25:36.600 hundred dollars. Claims are due by June ninth, so we've 0:25:36.600 --> 0:25:39.359 got a couple months here. You will need some details 0:25:39.359 --> 0:25:42.400 from your order, like the product name, order number, purchase date, 0:25:43.000 --> 0:25:46.000 and the final court approval is set for August twenty first, 0:25:46.040 --> 0:25:48.560 so nothing's gonna happen before then. But you can go 0:25:48.600 --> 0:25:52.840 in the meantime to hpsettlement dot com HP settlement dot 0:25:52.880 --> 0:25:55.800 com to put your information in and you know, search 0:25:55.840 --> 0:25:57.960 your email to see if if you think you bought 0:25:57.960 --> 0:26:00.439 something on HP dot com might be worse fit to 0:26:01.280 --> 0:26:05.440 put your name in for that. One little programming note. 0:26:05.520 --> 0:26:07.680 So I was off last week. We did a best 0:26:07.720 --> 0:26:10.280 of show. I don't typically announce those before I go 0:26:10.320 --> 0:26:13.719 on vacation, but I did. While I was on vacation, 0:26:13.920 --> 0:26:16.560 got so many emails from folks saying, hey, Rich, where's 0:26:16.600 --> 0:26:17.280 the podcast? 0:26:17.400 --> 0:26:19.719 What the heck? Happened, is my podcast working. 0:26:20.000 --> 0:26:22.639 I know Bobo just perked up because he delivered the 0:26:22.680 --> 0:26:25.960 podcast to me, But I don't typically post the podcast 0:26:25.960 --> 0:26:28.359 when I'm on vacation, and there's a couple of reasons 0:26:28.400 --> 0:26:30.840 for that. A. I'm trying to stay on vacation number one. 0:26:31.560 --> 0:26:33.680 B It's a best of show, so I feel like, Okay, 0:26:33.680 --> 0:26:36.520 people have heard what I said before, but from what 0:26:36.600 --> 0:26:39.880 I've heard from you emailing me, you would rather have 0:26:40.200 --> 0:26:43.320 all of the shows in your podcast reader no matter what. 0:26:43.920 --> 0:26:47.720 So in the future I will probably post those. I'm 0:26:47.720 --> 0:26:49.840 not going to guarantee, but I will probably post those 0:26:49.880 --> 0:26:51.879 from here on out because I got so many emails 0:26:51.920 --> 0:26:54.240 from people that said, Rich, you ruined my whole weekend. 0:26:54.800 --> 0:26:57.160 I was waiting there, I was trying to download your show. 0:26:57.200 --> 0:26:59.639 I was trying to listen and I couldn't. And you know, 0:26:59.680 --> 0:27:01.960 I'm a laborating a little bit, but that's kind of 0:27:02.000 --> 0:27:04.159 the uh, it's kind of the image I got in 0:27:04.200 --> 0:27:06.879 my head. So anyway, moving forward, if you follow the 0:27:06.920 --> 0:27:09.040 newsletter rich on tech dot TV, I will give you 0:27:09.080 --> 0:27:11.360 a quick heads up on that if that does happen 0:27:11.440 --> 0:27:14.560 in the future. But I know from what I've gathered 0:27:14.760 --> 0:27:16.600 you like to hear the show, you like to have 0:27:16.640 --> 0:27:19.000 the podcast, So it's probably better to have the best 0:27:19.000 --> 0:27:22.159 of show in the feed versus not eight eight eight 0:27:22.320 --> 0:27:24.760 rich one o one eight eight eight seven four to 0:27:24.760 --> 0:27:28.159 two four one zero one. The website rich on tech 0:27:28.400 --> 0:27:33.119 dot tv coming up. If you're a college student, you 0:27:33.160 --> 0:27:36.080 can get free access to Google's AI. I'll tell you 0:27:36.119 --> 0:27:39.159 how right here, I'm rich on Tech. Welcome back to 0:27:39.320 --> 0:27:42.199 rich on Tech. Rich DeMuro here hanging out with you 0:27:42.440 --> 0:27:46.920 talking technology at triple eight rich one oh one eight 0:27:47.000 --> 0:27:50.800 eight eight seven four to two four one zero one. 0:27:51.840 --> 0:27:55.119 As I mentioned, I was on vacation last weekend. 0:27:55.359 --> 0:27:56.200 We went to Hawaii. 0:27:56.280 --> 0:27:59.639 It was a great trip. Always fun there. The kids 0:27:59.800 --> 0:28:02.240 have a great time. Actually, one of our best friends, 0:28:02.359 --> 0:28:05.399 Bald Bryan of you might know him from he's on 0:28:05.400 --> 0:28:08.160 the Adam Kroll Show for a long time. Now he's 0:28:08.200 --> 0:28:10.920 doing his own newsletter all about movie picks. And by 0:28:10.960 --> 0:28:13.399 the way, I so I helped him, you know, I 0:28:13.440 --> 0:28:16.159 do this newsletter. And so he was asking me about, 0:28:16.240 --> 0:28:18.480 you know, starting a newsletter, and I said, absolutely should 0:28:18.480 --> 0:28:21.360 start one. And he's a great writer. He knows his movies, 0:28:21.400 --> 0:28:25.160 that's his big thing. And so as a test because 0:28:25.160 --> 0:28:27.960 he kind of pitched himself to come on this show 0:28:28.920 --> 0:28:31.080 during while we were in Hawaii, and I said, you know, 0:28:31.119 --> 0:28:33.600 I might consider that, you know, the streaming kind of 0:28:33.600 --> 0:28:36.040 a tech angle. You start a newsletter, and so as 0:28:36.080 --> 0:28:39.120 a little test, I watched a movie that he recommended 0:28:39.640 --> 0:28:42.720 on his newsletter and so I was like, let me 0:28:42.760 --> 0:28:44.560 just see. It was like, so he does this pick, 0:28:44.640 --> 0:28:47.360 like a streaming pick each week, maybe a couple of them, 0:28:47.360 --> 0:28:48.840 like stuff that you can watch for free on your 0:28:48.840 --> 0:28:51.800 streaming services, and so he recommends, you know, stuff you 0:28:51.880 --> 0:28:54.160 might not have heard of. And it was this movie 0:28:54.160 --> 0:28:57.960 called Logan Lucky twenty seventeen. It was a crime action 0:28:58.080 --> 0:29:02.080 thriller actually had like Katie Holmes, so big stars in 0:29:02.120 --> 0:29:06.000 this movie Channing Tatum by the way, Bobo, you'll appreciate this. 0:29:06.400 --> 0:29:09.680 My wife and I are surfing through the movies, you know, 0:29:09.840 --> 0:29:15.200 on on the TV. Yeah, and she just somehow, somehow 0:29:15.200 --> 0:29:17.000 happened to knew who Channing Tatum was. 0:29:17.160 --> 0:29:19.520 She like like, oh, the movie with that hot guy 0:29:19.520 --> 0:29:19.720 in it. 0:29:19.800 --> 0:29:20.120 I'm like. 0:29:22.360 --> 0:29:24.160 She just kind of like slipped it in there, right. 0:29:24.440 --> 0:29:26.840 She was like kind of like Jones gonna watch that movie, 0:29:26.840 --> 0:29:28.240 but didn't realize, like I don't know if that movie 0:29:28.320 --> 0:29:30.200 really appeals to us. She's like, well, that guy's in it, 0:29:30.720 --> 0:29:32.760 that guy's in it, we can watch it. 0:29:33.920 --> 0:29:34.640 That was funny. 0:29:35.320 --> 0:29:40.720 But Adam Driver's in this, Daniel Craig, Riley Keo, Hillary Swank, 0:29:40.800 --> 0:29:42.600 Katie Home so all star casts, but I never heard 0:29:42.640 --> 0:29:45.840 of it. Anyway, long story short, or probably longer in 0:29:45.880 --> 0:29:47.600 this case, I did watch it on the plane on 0:29:47.640 --> 0:29:50.880 Netflix and it was great. And so yes, Brian will 0:29:50.880 --> 0:29:54.000 be appearing on the show because I do trust his recommendations, 0:29:54.040 --> 0:29:56.560 not that I question them, but he's doing a great 0:29:56.600 --> 0:29:59.800 job with his newsletter. And anyway, his kid was there. 0:30:00.000 --> 0:30:02.719 So one thing I learned on this trip is that 0:30:02.760 --> 0:30:05.000 when you were on a trip with your kids, having 0:30:05.000 --> 0:30:07.440 other kids to play with, it kind of leaves a 0:30:07.440 --> 0:30:10.120 lot of time for the parents to have time to themselves. 0:30:10.640 --> 0:30:12.640 And my wife and I went on so many vacations 0:30:12.640 --> 0:30:14.360 over the years where our kids were little and it's 0:30:14.400 --> 0:30:17.640 like all hands on deck, and this time around, it 0:30:17.720 --> 0:30:20.760 was like, really, like, wait, do we like disturb the children? 0:30:20.840 --> 0:30:24.640 They're doing well? Now, I will tell you my kids 0:30:24.680 --> 0:30:26.720 both had their smart watches on, right, so they can 0:30:26.800 --> 0:30:30.920 kind of roam free, right, And it's so funny when 0:30:30.960 --> 0:30:32.800 you give a kid a smart watch, it's a good 0:30:32.840 --> 0:30:34.560 thing and a bad thing. The good thing is you 0:30:34.560 --> 0:30:36.640 can be in touch with them. The bad thing is 0:30:36.760 --> 0:30:39.800 they are in touch with you for every single decision 0:30:39.960 --> 0:30:41.920 that they need to make in their little lives. 0:30:42.280 --> 0:30:44.200 Hey, dad, can I order the burger at lunch? Yes, 0:30:44.240 --> 0:30:46.600 you can order the burger? Dad. Can we do this? 0:30:46.640 --> 0:30:47.440 Can we walk over to that? 0:30:47.520 --> 0:30:48.880 Yes, you can walk over there, as long as you're 0:30:48.880 --> 0:30:51.360 not leaving the property, jumping in the ocean, whatever. But 0:30:51.440 --> 0:30:53.840 it's like all these little decisions we used to make 0:30:53.880 --> 0:30:56.480 on our own as kids. Right, Like we were out 0:30:56.520 --> 0:30:58.560 all day. I know, you were bobo and I was too, 0:30:58.640 --> 0:31:00.760 Like we were just roaming the neighborhood. Good luck fine 0:31:00.800 --> 0:31:02.960 to me, Yeah exactly. You came home for dinner, that 0:31:03.080 --> 0:31:04.960 was it. And I had to come home when street 0:31:05.000 --> 0:31:08.400 lights came on. Yeah, yeah too, because you couldn't see 0:31:08.400 --> 0:31:09.280 anymore pretty much. 0:31:09.320 --> 0:31:11.440 That was it, and you knew dinner was being served. 0:31:11.880 --> 0:31:13.760 And by the way, it's like back in the day, 0:31:13.760 --> 0:31:17.400 we made very questionable decisions, like very questionable, and not 0:31:17.520 --> 0:31:19.600 all of them, but we made we found our way. 0:31:19.920 --> 0:31:22.520 So I guess my thesis here is that I think 0:31:22.600 --> 0:31:24.400 and I talked to my wife about this. She says, 0:31:24.440 --> 0:31:27.320 it's leading to a generation with no grit, right, Like 0:31:27.400 --> 0:31:31.480 these kids are much more fragile than we are because 0:31:32.000 --> 0:31:34.440 they are always pinging someone. It's kind of like me 0:31:34.520 --> 0:31:37.480 with CHATCHYBT. Now, I don't make any decision without asking CHATCHYBT. 0:31:37.640 --> 0:31:42.520 Maybe I'm becoming frail. Bobo laughed at that one. Come on, man, 0:31:43.800 --> 0:31:46.560 I'm not kidding. It's tough people. I'm not the only one. 0:31:46.600 --> 0:31:49.720 People are asking chatchybt all kinds of stuff. One other 0:31:49.760 --> 0:31:53.240 thing I noticed when I landed at the airport, Uber 0:31:53.280 --> 0:31:57.840 and Lyft both sent me notifications, Hey, welcome back to Lax. 0:31:58.480 --> 0:31:59.440 Do you need a ride home? 0:31:59.640 --> 0:32:01.760 And I just thought that was so interesting because it's 0:32:01.760 --> 0:32:05.160 a little reminder to check the privacy permissions for all 0:32:05.200 --> 0:32:08.040 these apps on your phone now. I went into the 0:32:08.040 --> 0:32:12.080 the location privacy for both Lyft and Uber, and I 0:32:12.080 --> 0:32:15.160 thought maybe they had access because the apps love to 0:32:15.200 --> 0:32:19.520 have unfettered access to your location, right. They want always 0:32:19.680 --> 0:32:22.800 on access, And most of the time I will say no, 0:32:22.960 --> 0:32:25.160 you can have access only when this app is open 0:32:26.040 --> 0:32:28.120 or only when I'm using the app, But then they 0:32:28.120 --> 0:32:30.440 try to convince you otherwise. So anyway, look in your 0:32:30.480 --> 0:32:33.480 privacy permissions on your phone and just check to see 0:32:33.480 --> 0:32:36.440 the location privacy of the various apps, because you might 0:32:36.480 --> 0:32:38.800 have said, hey, you can have permission to this, and 0:32:38.840 --> 0:32:40.440 now they don't really need that anymore. 0:32:40.480 --> 0:32:42.080 So just a reminder for that. 0:32:42.320 --> 0:32:45.000 Oh and the other thing I got into crossword puzzles, 0:32:45.360 --> 0:32:47.640 I did so many. I've never done a crossword puzzle 0:32:47.680 --> 0:32:49.160 in my life. Now, Bobo's what what? 0:32:49.360 --> 0:32:53.160 Now? What just such a nerd? What have you ever 0:32:53.160 --> 0:32:54.160 tried a crossword puzzle? 0:32:54.320 --> 0:32:54.520 Yes? 0:32:54.560 --> 0:32:56.280 I used to do them a lot. Okay, so you're 0:32:56.280 --> 0:32:58.960 the original nerd. Now now who's the nerd? 0:32:59.000 --> 0:32:59.440 Now at all? 0:33:00.080 --> 0:33:00.240 It? 0:33:00.520 --> 0:33:04.320 Okay, you grow about it out of crossword puzzles. But 0:33:04.360 --> 0:33:07.240 I will tell you here's what made me like crossword puzzles. 0:33:07.240 --> 0:33:08.640 They have a feature and they may not have had 0:33:08.640 --> 0:33:11.200 this when you're doing them, uh, when you're younger, Bobo 0:33:11.560 --> 0:33:14.239 an auto check feature, so as you go along you 0:33:14.280 --> 0:33:15.320 type in the word, it will. 0:33:15.240 --> 0:33:18.360 Check the letters. So if you have to play it 0:33:18.360 --> 0:33:20.200 on like any of any of them have it. 0:33:20.280 --> 0:33:20.480 I know. 0:33:22.720 --> 0:33:25.120 That's why back in the day we get paper, paper 0:33:25.120 --> 0:33:31.680 and pen or pencil, and you did them on slate anyway, 0:33:31.760 --> 0:33:33.720 So they so now they have this auto check feature 0:33:33.760 --> 0:33:36.000 where it will check the letters as you go along, 0:33:36.400 --> 0:33:38.640 And to me that has been the best thing because 0:33:38.720 --> 0:33:41.680 I cannot do a crossword puzzle with just guessing all 0:33:41.720 --> 0:33:43.680 the words and at the end saying, oh, check the puzzle, 0:33:43.680 --> 0:33:45.760 and I got to go back and rechange everything. So 0:33:45.880 --> 0:33:48.320 having that feature, that auto check, even though it feels 0:33:48.360 --> 0:33:50.440 a little bit like cheating, it's like, hey, if it's 0:33:50.480 --> 0:33:51.960 making me do this, why not. 0:33:52.120 --> 0:33:53.040 I think that's a good thing. 0:33:54.080 --> 0:33:57.560 Uh, let's go quickly to Albert and Chatsworth. 0:33:57.600 --> 0:33:58.640 Albert, you're on with Rich. 0:34:00.520 --> 0:34:04.160 Thanks for taking my call. Sure, I'm kind of surprised 0:34:04.200 --> 0:34:05.840 I'm able to talk to you. I've got I've got 0:34:06.280 --> 0:34:10.520 for some reason, I've got pop up ads that are 0:34:10.600 --> 0:34:13.640 driving me totally. It's paralyzing my phone, and I'm trying 0:34:13.640 --> 0:34:18.399 to figure what I can do to get either get 0:34:18.520 --> 0:34:22.120 the ad where programs or something you recommend, or or 0:34:22.200 --> 0:34:24.759 what else where the procedures I can do to check 0:34:25.520 --> 0:34:28.600 before I'm I'm clicking any of these new apps and. 0:34:28.560 --> 0:34:30.000 Stuff you've got. 0:34:30.080 --> 0:34:33.279 You've got You've got a bunch of websites that you 0:34:33.440 --> 0:34:37.440 visited or apps installed in this phone that are delivering 0:34:37.640 --> 0:34:42.360 these pop up ads. So first off, on your Android phone, 0:34:42.400 --> 0:34:45.799 I would go through, go through and uninstall any app 0:34:45.840 --> 0:34:48.439 that you no longer need or recognize. That's the number 0:34:48.480 --> 0:34:51.840 one thing. Then restart your phone, and then on your browser, 0:34:52.000 --> 0:34:56.520 I would completely clear out the cash and browser history 0:34:56.640 --> 0:35:01.320 on your browser. So on Android, go into your Brouser storage, 0:35:01.360 --> 0:35:03.839 clear the cash and that should do it. Now, if 0:35:03.840 --> 0:35:07.600 these things are putting pop ups, there is a section 0:35:07.880 --> 0:35:10.120 inside Chrome where you can get rid of the pop 0:35:10.239 --> 0:35:12.759 up notifications as well, So look in there for that, 0:35:13.120 --> 0:35:15.120 but get rid of the apps that you no longer 0:35:15.160 --> 0:35:17.239 need to use. That should typically take care of it. 0:35:17.400 --> 0:35:19.560 Eighty to eight rich one oh one. This is rich 0:35:19.600 --> 0:35:23.240 on Tech. Welcome back to rich on Tech. Rich Demiro 0:35:23.400 --> 0:35:26.759 here hanging out with you, talking technology at triple A 0:35:27.080 --> 0:35:30.279 rich one oh one. That's eight eight eight seven four 0:35:30.400 --> 0:35:33.120 to two four one zero one. The website for the 0:35:33.200 --> 0:35:37.200 show rich on Tech dot TV. If you're not following 0:35:37.200 --> 0:35:39.960 me on social media at rich on Tech, yeah, you 0:35:40.000 --> 0:35:40.400 guessed it. 0:35:40.680 --> 0:35:41.680 Just go down the line there. 0:35:42.280 --> 0:35:42.400 Uh. 0:35:42.600 --> 0:35:46.480 Coming up this hour, we've got Lauren Brawn, Apple's environmental 0:35:46.520 --> 0:35:50.200 product manager. She's going to talk trade in and recycling 0:35:50.200 --> 0:35:52.320 at Apple stores. Yeah, if you have some old gadgets 0:35:52.360 --> 0:35:54.080 laying around the house, you might be able to get 0:35:54.520 --> 0:35:57.680 cash for those or at least recycle them. And they're 0:35:57.719 --> 0:36:00.799 offering a discount, so she'll explain that. And then later 0:36:00.840 --> 0:36:03.960 in the show, we've got Menka Sang, the author of 0:36:04.000 --> 0:36:07.920 Your Best Digital Life. She will talk technology and how 0:36:07.920 --> 0:36:11.880 to take control of your screen time. Let's go to 0:36:12.160 --> 0:36:15.839 uh to me in Orange, California. Did I get that right? 0:36:16.920 --> 0:36:20.000 Yes? You did. I love your show. 0:36:20.160 --> 0:36:21.719 Oh, thank you. That means a lot. 0:36:21.840 --> 0:36:25.600 Yeah, oh, yes, you're such a body accessor to Leo. 0:36:26.520 --> 0:36:30.760 My question to you is I had I'm talking about 0:36:30.800 --> 0:36:35.280 an iPhone and I had, you know, all my contacts 0:36:35.600 --> 0:36:42.920 on an exchange server, and then after that it became Yahoo, Gmail. 0:36:43.080 --> 0:36:48.680 So my contacts are spread over all these oh servers. 0:36:48.719 --> 0:36:53.520 I guess I want your recommendation on how to consolidate 0:36:53.600 --> 0:36:54.879 them into just one. 0:36:56.600 --> 0:37:01.560 One like main list. Great, great questions. 0:37:02.320 --> 0:37:04.600 This is this is such an issue, and to me, 0:37:04.760 --> 0:37:09.720 I've kind of I've declared like contact bankruptcy because I've 0:37:09.719 --> 0:37:12.200 given up on organizing my contacts. I've given up on 0:37:12.640 --> 0:37:17.640 organizing my photos and my contacts because thankfully the storage 0:37:17.680 --> 0:37:20.040 is there and the search is there. 0:37:20.120 --> 0:37:22.240 So I do have all these. 0:37:22.120 --> 0:37:24.520 Contacts that I'm like, eh, I'm not gonna sit there 0:37:24.520 --> 0:37:26.640 and try to fix these and make a perfect address book. 0:37:26.680 --> 0:37:29.919 But what you're trying to do is really consolidate these 0:37:29.960 --> 0:37:32.200 contacts and kind of get them all into one place. 0:37:32.239 --> 0:37:34.200 So there are many many ways you can do this. 0:37:35.000 --> 0:37:37.080 I'll go over a couple of the ways. So number one, 0:37:37.440 --> 0:37:40.040 what you want to do is export your contacts from 0:37:40.080 --> 0:37:44.120 these various services. So no matter what, download them all right, 0:37:44.200 --> 0:37:47.399 put them into an export file, make sure you've got them, 0:37:47.800 --> 0:37:50.719 and then you know, once you have them all in 0:37:50.760 --> 0:37:53.560 one place. Now what you want to do is upload 0:37:53.600 --> 0:37:58.200 them to a different place and organize them. So there 0:37:58.280 --> 0:38:02.440 is a there is an app out there called contactsplus 0:38:02.680 --> 0:38:06.239 dot com, and this will allow you to go through. 0:38:06.280 --> 0:38:09.840 It basically does exactly what you need. It'll help you 0:38:09.880 --> 0:38:12.279 sort of merge all of these contacts and put them 0:38:12.320 --> 0:38:16.160 into one place and organize them. That's probably going to 0:38:16.200 --> 0:38:18.759 be the most expensive way to do it, because you 0:38:18.880 --> 0:38:20.640 got to pay for that. If you're going over one 0:38:20.640 --> 0:38:23.640 thousand contacts, which may not be that you know, you 0:38:23.719 --> 0:38:25.799 may be fine with just a thousand. I'm looking at 0:38:25.880 --> 0:38:29.719 mine I've got let's see here, nine hundred and fifty nine, 0:38:29.760 --> 0:38:31.319 so I guess i'd be okay, I'm just under that 0:38:31.400 --> 0:38:34.440 total there. But depending on how many you have this, 0:38:34.760 --> 0:38:37.799 it's free for a thousand, okay. So what you want 0:38:37.800 --> 0:38:40.839 to do is upload all of those there and get 0:38:40.840 --> 0:38:43.120 those kind of cleaned up and SYNCD up and all 0:38:43.120 --> 0:38:45.799 that stuff. And then once you have them uploaded, then 0:38:45.800 --> 0:38:48.560 you want to download them and re upload them to 0:38:48.680 --> 0:38:51.560 the contact manager of your choice. So if that's your iPhone, 0:38:52.000 --> 0:38:54.840 if it's iCloud, if it's Google, then you re upload 0:38:54.880 --> 0:38:57.719 those okay. So that's number one. And by the way, 0:38:57.719 --> 0:38:59.440 you want to delete them from that service before you 0:38:59.560 --> 0:39:01.719 upload them. So download them all to lead them off 0:39:01.760 --> 0:39:03.840 those services. And now you have a couple of files, 0:39:04.280 --> 0:39:06.960 upload them to this third party service, get them cleaned up, 0:39:07.160 --> 0:39:09.719 download and then redo it. Now, there are many many 0:39:09.719 --> 0:39:12.319 ways to do this, like I said, So even if 0:39:12.360 --> 0:39:14.600 you're just uploading them all to your iPhone, like you 0:39:14.600 --> 0:39:17.839 said you have iPhone, there is a I think it's 0:39:17.880 --> 0:39:21.359 a relatively new feature in iPhone where you can open 0:39:21.440 --> 0:39:26.040 up your Contacts app and it says show duplicates. So 0:39:26.160 --> 0:39:28.319 let me see where that is to this. So if 0:39:28.320 --> 0:39:31.520 I go to all contacts, well, I thought there was 0:39:31.520 --> 0:39:33.680 a way to do that, but I guess it's in 0:39:33.719 --> 0:39:36.440 there somewhere, but I know on Google there is. So 0:39:36.560 --> 0:39:38.680 what I would do is, this is probably the easiest 0:39:38.840 --> 0:39:41.520 way to do it is if you go to Contacts 0:39:41.920 --> 0:39:45.799 dot Google dot com. And this is completely free, whether 0:39:45.840 --> 0:39:47.600 you use Google or not. Just you know, you can 0:39:47.680 --> 0:39:51.279 just go here contacts dot Google dot com, upload all 0:39:51.320 --> 0:39:52.200 of your contacts. 0:39:52.880 --> 0:39:54.160 Let it kind of sift through them. 0:39:54.200 --> 0:39:56.200 It's gonna take a little bit, it's not gonna be instant, 0:39:56.440 --> 0:39:58.520 but you will see this little section on the left 0:39:58.520 --> 0:40:02.799 hand side that says merge and fix. Okay, So if 0:40:02.840 --> 0:40:05.560 you tap that, it will show you all of your 0:40:05.560 --> 0:40:09.600 contacts that have multiples and you can go through all 0:40:09.640 --> 0:40:12.239 of those and do whatever you need to do. So, 0:40:12.320 --> 0:40:15.640 for instance, I've got my first contact to modify. It 0:40:15.719 --> 0:40:18.480 says there's a secondary email address. I can add that 0:40:18.560 --> 0:40:21.960 and now it's in one contact. So this will merge duplicates, 0:40:22.040 --> 0:40:24.520 we'll add all the useful details, everything you need to do. 0:40:24.840 --> 0:40:27.440 And by the way, that's completely free. Now, if you're 0:40:27.440 --> 0:40:29.359 not going to use Google afterwards, like if you still 0:40:29.360 --> 0:40:31.239 are stuck with iCloud or you want to do something 0:40:31.280 --> 0:40:33.759 like that. Once you're done with this process, you can 0:40:33.840 --> 0:40:37.279 just export these out of Google Contacts and upload them 0:40:37.400 --> 0:40:39.680 to your iPhone. So that's going to be the free, 0:40:39.719 --> 0:40:41.840 the cheapest, the easiest way to do it. If you 0:40:41.840 --> 0:40:44.600 want to keep everything on your iPhone. There's an app. 0:40:44.640 --> 0:40:48.080 I've not tested it, but it's very popular. It's called 0:40:48.160 --> 0:40:52.480 Cleaner Merge Contacts, and it's got a bunch of ratings. 0:40:52.600 --> 0:40:54.000 Let's see when was this updated. 0:40:54.239 --> 0:40:57.560 It was just recently updated January twenty seventh, twenty twenty five. 0:40:57.680 --> 0:40:59.600 So that's going to be a good way to do 0:40:59.640 --> 0:41:01.680 it again. And you're probably gonna have to pay a 0:41:01.719 --> 0:41:03.200 little bit for that when it looks like it's about 0:41:03.239 --> 0:41:07.000 six dollars. So you know, some of these things, when 0:41:07.000 --> 0:41:09.040 they know you're just using it one time, you've got 0:41:09.080 --> 0:41:11.040 this like specific thing you want to do with it, 0:41:11.360 --> 0:41:12.440 they're gonna charge you for that. 0:41:12.840 --> 0:41:13.840 But those are the ways. 0:41:13.680 --> 0:41:13.920 To do it. 0:41:13.960 --> 0:41:16.840 I think the Google Contacts dot Google dot com is 0:41:16.840 --> 0:41:19.000 probably gonna be the easiest, but all of the phones 0:41:19.400 --> 0:41:22.840 have some sort of way of kind of merging contacts 0:41:22.840 --> 0:41:25.760 and things in there. I'm trying to find I can't 0:41:26.120 --> 0:41:28.000 where in the world did this go? Maybe I don't 0:41:28.040 --> 0:41:30.920 have any duplicate contacts anymore, but I could have sworn 0:41:30.960 --> 0:41:32.240 there's a little section. 0:41:32.800 --> 0:41:34.479 Maybe it's in the settings. Let me look. 0:41:34.719 --> 0:41:37.239 Sometimes Apple puts things in like different places on the 0:41:37.280 --> 0:41:40.400 iPhone and let's see here. So if I go to 0:41:40.480 --> 0:41:44.960 contacts and let's see it, does I have duplicates? 0:41:44.960 --> 0:41:45.480 Now it doesn't. 0:41:45.520 --> 0:41:47.799 Okay, So you would think that would be something that 0:41:47.800 --> 0:41:49.440 would be front and center, but it's not. But anyway, 0:41:49.440 --> 0:41:51.600 good question, and I think that's gonna do it. Just 0:41:51.600 --> 0:41:53.400 contacts doc Google dot com. If you want to do 0:41:53.440 --> 0:41:56.319 something for free, great question there, Thanks for the call. 0:41:56.400 --> 0:41:58.680 Eight eight eight rich one oh one eight eight eight 0:41:58.800 --> 0:42:02.560 seven four to two four one zero one. Google is 0:42:02.600 --> 0:42:07.440 giving students free access to their Gemini AI. So if 0:42:07.480 --> 0:42:09.920 you know a student, you can get not only free 0:42:09.960 --> 0:42:14.680 access to Gemini Advanced plus two terabytes of Google storage 0:42:15.160 --> 0:42:17.560 and basically from what I understand, you probably just need 0:42:17.560 --> 0:42:20.440 to use an edu email address. This is part of 0:42:20.440 --> 0:42:24.919 Google's AI Premium plan. This typically costs twenty dollars a month. 0:42:25.360 --> 0:42:30.240 You'll be able to use Gemini Advance Notebook, LM AI 0:42:30.320 --> 0:42:33.760 tools and docs, sheets, slides, and of course their image 0:42:33.760 --> 0:42:36.120 and video generation tools VO and Whisk. 0:42:36.520 --> 0:42:37.120 So you have to. 0:42:37.080 --> 0:42:40.720 Sign up by June thirtieth, twenty twenty five. It stays 0:42:40.800 --> 0:42:43.680 free through June thirtieth, twenty twenty six. So you basically 0:42:43.719 --> 0:42:44.640 get this for a year. 0:42:45.040 --> 0:42:45.560 Do the math. 0:42:45.600 --> 0:42:48.120 That's a two hundred and forty dollars value. I have 0:42:48.200 --> 0:42:50.239 to be eighteen and older and you have to have 0:42:50.320 --> 0:42:55.080 a dot edu email. So enroll by June thirtieth, twenty 0:42:55.120 --> 0:42:58.400 twenty five and basically just get Ai for free. 0:42:58.600 --> 0:42:58.759 Now. 0:42:58.760 --> 0:43:01.440 I know chat GBT is obviously, uh you know a 0:43:01.480 --> 0:43:03.279 lot of people like to use that. They're doing a 0:43:03.280 --> 0:43:06.319 similar thing. They're giving their service for free, but only 0:43:06.360 --> 0:43:08.440 for the next I think two months through like the 0:43:08.520 --> 0:43:12.400 end of May. So they're all these companies, you know, 0:43:12.440 --> 0:43:14.440 they want to get the college kids using it because 0:43:14.480 --> 0:43:16.840 guess what, the more you get these college kids to 0:43:16.960 --> 0:43:18.719 use it, the more they may stick with it when 0:43:18.760 --> 0:43:19.640 they're out of college. 0:43:20.080 --> 0:43:21.799 And so it's it's been the same thing ever. 0:43:21.840 --> 0:43:24.040 I mean I remember remember they used to sign you 0:43:24.120 --> 0:43:26.360 up for a credit card on campus, right, Like the 0:43:26.400 --> 0:43:28.160 credit card you got on campus was the one that 0:43:28.200 --> 0:43:30.200 you probably used for a while and the one that 0:43:30.239 --> 0:43:33.080 got me into a lot of debt. Thank you, MBNA 0:43:33.200 --> 0:43:35.800 or whatever that company was. I got a free T 0:43:35.960 --> 0:43:38.239 shirt and like five grand in debt. Thank you paid 0:43:38.320 --> 0:43:40.200 took me forever to pay that off. 0:43:40.800 --> 0:43:41.280 Uh. 0:43:41.640 --> 0:43:46.600 Gemini dot Google slash students is the website Gemini dot 0:43:46.760 --> 0:43:48.560 Google slash students. 0:43:49.640 --> 0:43:50.160 Uh. 0:43:50.280 --> 0:43:55.080 American Airlines gonna give you free Wi Fi? Uh sponsored 0:43:55.080 --> 0:43:57.759 by AT and T. That's kind of interesting, right, So 0:43:57.800 --> 0:43:59.720 starting this is going to take a bit. But January 0:43:59.719 --> 0:44:02.480 twenty twenty six, American Airline is going to offer free 0:44:02.520 --> 0:44:06.319 in flight Wi Fi. But here's the catch. You have 0:44:06.400 --> 0:44:08.560 to be an Advantage Loyalty member, which is not that 0:44:08.600 --> 0:44:10.359 big of a deal. Just remember to sign up before 0:44:10.400 --> 0:44:13.200 you take their flight. Now, they are going to be 0:44:14.120 --> 0:44:17.600 doing this on planes equipped with Via Sat and Intel 0:44:17.680 --> 0:44:22.000 Sat satellite internet, so I'm guessing that internet is faster 0:44:22.120 --> 0:44:25.120 than what they have. I would hope they have about 0:44:25.160 --> 0:44:27.680 ninety percent of their fleet covered. I would guess that's 0:44:27.680 --> 0:44:29.640 the case. I didn't look this up to see if 0:44:29.640 --> 0:44:34.120 it's like the super fast like Starlink type satellite. But 0:44:34.760 --> 0:44:37.680 what's interesting about Wi Fi on planes is that this 0:44:37.800 --> 0:44:39.360 is something that used to cost. 0:44:39.160 --> 0:44:40.040 A lot of money. 0:44:40.400 --> 0:44:43.799 Like I remember on United it was fifty bucks to 0:44:43.880 --> 0:44:48.040 connect from New York to LA fifty bucks and now 0:44:48.440 --> 0:44:51.280 it is down to ten dollars. And then with Starlink 0:44:51.400 --> 0:44:54.000 coming on board a lot of these airlines, they're making 0:44:54.040 --> 0:44:57.799 that free, which is ironic because the capital outlay to 0:44:57.920 --> 0:45:01.000 install starlink on all these planes is probably a lot. 0:45:01.560 --> 0:45:04.279 But yet they're subsidizing it in the form of, you know, 0:45:04.320 --> 0:45:06.880 their ticket prices and all the other fees that they charge. 0:45:07.080 --> 0:45:10.200 But I guess they've identified that people do not like 0:45:10.280 --> 0:45:12.680 to pay for Wi Fi or I guess this is 0:45:12.719 --> 0:45:15.719 a lost leader where you know, you want to fly 0:45:15.800 --> 0:45:19.080 on a plane that has fast Wi Fi. For instance, Like, 0:45:19.120 --> 0:45:21.359 I'm getting kind of annoyed now that I've tried this 0:45:21.560 --> 0:45:25.120 the starlink on Hawaiian Whenever I go on an airline 0:45:25.160 --> 0:45:27.120 that doesn't have starlink, it's like, I can't even use 0:45:27.160 --> 0:45:29.799 this basically, So anyway you'll be able to get to 0:45:29.840 --> 0:45:32.520 do all this stuff messaging, web browsing, email and streaming, 0:45:32.600 --> 0:45:35.120 which leads me to believe it's fast internet, no need 0:45:35.160 --> 0:45:38.759 to pay or sign up, so uh yeah, there you go. 0:45:38.920 --> 0:45:41.480 They tested the service on select flights and saw strong 0:45:41.560 --> 0:45:45.000 performance and reliability, and AT and T sees this as 0:45:45.000 --> 0:45:48.200 a way to extend always on connectivity even in the sky. 0:45:49.080 --> 0:45:51.120 So there you have it. I guess it's an ad 0:45:51.160 --> 0:45:53.160 for AT and T. That's I guess they're subsidizing it. 0:45:53.160 --> 0:45:53.560 There you go. 0:45:54.239 --> 0:45:57.399 Eighty eight rich one oh one eight eight eight seven 0:45:57.520 --> 0:45:59.600 four to two four one zero one. The website for 0:45:59.680 --> 0:46:02.440 this show, so Rich on tech dot TV. If you 0:46:02.480 --> 0:46:04.840 want show notes for anything I mentioned, just go to 0:46:04.840 --> 0:46:07.160 the website. Rich on tech dot TV. This is episode 0:46:07.239 --> 0:46:10.960 one seventeen. Back after this, Welcome back to Rich on 0:46:11.080 --> 0:46:16.279 tech Rich DeMuro here talking technology with you. Eighty eight 0:46:16.400 --> 0:46:20.160 rich one oh one rich on tech dot TV. Let's 0:46:20.160 --> 0:46:24.439 go to Jeff in Clearwater, Florida. Jeff, you're on with Rich. 0:46:25.480 --> 0:46:27.560 Hey, Rich, good to talk to you. You know, I 0:46:27.760 --> 0:46:30.719 always enjoy your show. Hey, got a quick question for 0:46:30.840 --> 0:46:35.600 you on those you know, earbud translator products. Sorry, I 0:46:35.640 --> 0:46:38.239 just you know what I'm talking about. I have a 0:46:38.520 --> 0:46:41.080 specific question. I got kind of an odd hobby. I 0:46:41.280 --> 0:46:45.320 like to listen to news talkstations from around the world. 0:46:45.760 --> 0:46:49.239 Pretty much limits myself to just English speaking stations, but 0:46:49.280 --> 0:46:52.440 I have an interest in listening to, you know, Spanish 0:46:52.520 --> 0:46:58.200 stations and other things. So looking for an earbud translator 0:46:58.680 --> 0:47:02.279 that I could live in to my iPad, you know, 0:47:02.520 --> 0:47:06.160 with a streaming newscast or talk show coming in on Spanish, 0:47:06.600 --> 0:47:12.239 giving me real time translation. Is the technology there to 0:47:12.320 --> 0:47:14.880 do that? Or am I ahead of my time on that? 0:47:15.239 --> 0:47:16.960 Is that not yet possible? 0:47:18.040 --> 0:47:21.000 So you're saying you want to take the audio from 0:47:21.200 --> 0:47:25.359 the stream on your iPad and and feed that into 0:47:25.400 --> 0:47:27.160 the earbuds and then have them translate. 0:47:27.640 --> 0:47:30.640 Yeah, yeah, just you know, nothing fancy, just you know 0:47:30.880 --> 0:47:34.000 over you know, just over my iPad speaker, you know, 0:47:34.160 --> 0:47:36.359 just in the air with and with the thing in 0:47:36.400 --> 0:47:37.160 my ear. 0:47:37.200 --> 0:47:40.120 Oh, the iPad speaker. Okay, so it's not I was 0:47:40.120 --> 0:47:42.040 wondering if you were trying to get like that direct 0:47:42.120 --> 0:47:43.839 link from the now. 0:47:44.080 --> 0:47:47.120 Okay, nothing that fancy. So you're just so. 0:47:47.080 --> 0:47:50.120 You're just listening and having them transcribe as if it 0:47:50.160 --> 0:47:50.960 was another person. 0:47:51.920 --> 0:47:54.480 Yeah, but I wanted to, you know, I want to 0:47:54.520 --> 0:47:59.359 hear English, you know, hopefully in live time when he's 0:47:59.440 --> 0:48:01.400 close to now. I know it's going to be a 0:48:01.400 --> 0:48:03.600 little confusing because I'm going to be hearing the Spanish 0:48:03.680 --> 0:48:06.480 in the background sort to speak, and also hopefully the 0:48:06.520 --> 0:48:10.520 English translation coming back to me. Maybe a millisecond later. 0:48:10.719 --> 0:48:15.160 But does that work? And if so, which specific product 0:48:15.160 --> 0:48:18.719 would you brand? So forth model would you recommend? 0:48:19.680 --> 0:48:24.080 Well, it's uh, yeah, So it's interesting. I for most 0:48:24.120 --> 0:48:28.239 of these that I've seen to have that continuous translation 0:48:28.719 --> 0:48:32.120 might be tricky because it is, you know, it's NonStop. 0:48:32.239 --> 0:48:35.160 So there are things, you know, transcribing and translation has 0:48:35.200 --> 0:48:38.080 gotten a lot better in recent years, and so I 0:48:38.120 --> 0:48:41.360 think that it's not impossible. I'm trying to see if 0:48:41.400 --> 0:48:44.440 there's a way that you can use something like live 0:48:44.560 --> 0:48:48.799 Transcribe on Google. But it doesn't I don't think they 0:48:48.880 --> 0:48:53.000 read anything out to you. Yeah, let's see, you'll have 0:48:53.040 --> 0:48:55.319 an option to type your Yeah, I'm looking at the 0:48:56.080 --> 0:48:56.839 so there's a couple of things. 0:48:57.760 --> 0:48:59.440 I don't want to see tex right, you want to 0:48:59.480 --> 0:49:02.080 hear that that's complicated so that it's hard to read 0:49:02.160 --> 0:49:03.560 and listen and so forth. 0:49:03.360 --> 0:49:03.520 You know. 0:49:03.719 --> 0:49:06.160 And I'm trying to see if the Google Pixel earbuds, 0:49:06.200 --> 0:49:10.480 which have you looked at the Google Pixel buds not specific, 0:49:11.000 --> 0:49:14.960 because they have they're kind of known for their translation features. 0:49:15.000 --> 0:49:20.920 So let's say translation, I'm trying to find her translation. 0:49:21.760 --> 0:49:23.920 So the Google Pixel buds they can do a lot 0:49:23.920 --> 0:49:25.960 of translating, but I think the brand that has like 0:49:26.040 --> 0:49:30.320 made their name on translating in real time is Time Kettle, 0:49:30.680 --> 0:49:35.200 Time Kettle dot Co. And all the folks that I've 0:49:35.239 --> 0:49:37.680 talked to that you know that have done this and 0:49:37.840 --> 0:49:40.120 use these say that these are the best. I have 0:49:40.120 --> 0:49:42.200 not personally tested them. I actually reached out to them 0:49:42.239 --> 0:49:45.160 to try to get a pair to test out some 0:49:45.320 --> 0:49:47.919 I'm waiting on that, but those are the brand. That's 0:49:47.920 --> 0:49:48.320 the brand. 0:49:48.320 --> 0:49:48.520 Now. 0:49:48.920 --> 0:49:52.240 The main thing is I understand between the most expensive 0:49:52.239 --> 0:49:55.040 because you look on their website, they've got some really 0:49:55.080 --> 0:49:58.239 expensive stuff and they've got some less expensive stuff. As 0:49:58.280 --> 0:50:02.080 I understand, the more you pay for this stuff, the 0:50:02.120 --> 0:50:06.440 more immediate and wide ranging the translation is going to be. 0:50:06.480 --> 0:50:08.839 So I think in your case, you know, the cheap, 0:50:09.040 --> 0:50:11.440 the cheapest pair at like one hundred and fifty dollars 0:50:11.800 --> 0:50:14.560 may not cut it because that might be more for conversation. 0:50:14.880 --> 0:50:19.880 Yeah yeah, yeah, okay? Would would the would battery life 0:50:20.040 --> 0:50:22.359 also be an issue because you know, a talk show 0:50:22.400 --> 0:50:25.200 might be on for an hour or something. I suppose 0:50:25.239 --> 0:50:27.799 the batteries might burn up pretty quick. 0:50:27.880 --> 0:50:28.600 Huh. 0:50:29.160 --> 0:50:30.960 I don't think an hour is going to be that 0:50:30.960 --> 0:50:33.799 that wild. Let me look at the specs on here, 0:50:33.880 --> 0:50:37.600 let's see. So uh yeah, so the the most expensive 0:50:37.600 --> 0:50:41.920 pair they have is about four hundred dollars And I'm 0:50:41.960 --> 0:50:44.160 trying to find like the specs on the battery life, 0:50:44.160 --> 0:50:46.640 but I think, I mean earbuds battery life in general 0:50:46.719 --> 0:50:49.840 is pretty I think they're pretty good. An hour is 0:50:49.880 --> 0:50:52.480 not going to be a problem. But I think it 0:50:52.560 --> 0:50:55.399 depends on, you know, how long you're going with these 0:50:55.400 --> 0:50:56.960 things and between charging. 0:50:57.000 --> 0:50:58.200 But I think you'll be okay for that. 0:50:59.080 --> 0:51:02.040 I wouldn't worry for this time Time Cattle and the 0:51:02.120 --> 0:51:03.320 higher end Time Kettle. 0:51:03.520 --> 0:51:05.400 Yeah, and you know, I what I would do is 0:51:05.560 --> 0:51:09.760 just beware. I would for sure check the return policy. 0:51:09.880 --> 0:51:11.640 Make sure because you're you know, if you're not buying 0:51:11.680 --> 0:51:13.719 these from Amazon. You know, the return policy could be 0:51:13.719 --> 0:51:16.600 a little tricky because it's a third party. But that 0:51:16.600 --> 0:51:18.120 would be the main thing that I would do, is 0:51:18.239 --> 0:51:21.279 check the time, check the uh the return policy. Like 0:51:21.320 --> 0:51:23.160 see if you have to do this. I'm looking at 0:51:23.160 --> 0:51:26.840 the charging time. Uh translation period on a single charge 0:51:26.880 --> 0:51:30.200 is about six hours for the expensive ones, three hours 0:51:30.200 --> 0:51:33.160 for the less expensive So again I think six hours 0:51:33.200 --> 0:51:36.720 you'll be fine. But again the website Time Kettle, Dot 0:51:36.800 --> 0:51:40.640 Coco and uh yeah, that's a very specific use case. 0:51:40.680 --> 0:51:42.560 But if you look at their website, I mean they 0:51:42.560 --> 0:51:44.880 have everything. They have not just earbuds, They've got all 0:51:44.960 --> 0:51:48.960 kinds of handheld translators, a lot of stuff out there 0:51:49.000 --> 0:51:51.200 for this. For this company, they sort of specialize in this. 0:51:51.280 --> 0:51:53.920 Like I said, thanks for the call, Jeff, appreciate it. 0:51:54.000 --> 0:51:56.440 Eight eight eight rich one O one eight eight eight 0:51:56.600 --> 0:51:59.239 seven four to two four one zero one. Coming up, 0:51:59.520 --> 0:52:02.160 we are going to talk to Lauren Braun. She is 0:52:02.200 --> 0:52:06.640 Apple's environmental product manager. If you've got some gadgets laying 0:52:06.640 --> 0:52:08.919 around the house, you want to trade them in, maybe 0:52:08.920 --> 0:52:11.279 you want to get some cash for them, maybe you 0:52:11.280 --> 0:52:13.560 want to recycle them. You can actually do this at 0:52:13.600 --> 0:52:15.680 Apple stores. And so she's going to talk all about 0:52:15.719 --> 0:52:18.560 that and most importantly, not only what you can do, 0:52:18.640 --> 0:52:21.520 but what happens to these things once you recycle them. 0:52:21.560 --> 0:52:24.719 Because people are worried about the batteries, you know, the 0:52:24.920 --> 0:52:26.480 minerals inside these things. 0:52:26.600 --> 0:52:29.440 She will explain how they reclaim a lot of that stuff. 0:52:29.680 --> 0:52:31.960 Eighty eight rich one on one eight eight eight seven 0:52:32.040 --> 0:52:34.200 four to two four one zero one. Back after this, 0:52:36.400 --> 0:52:38.880 Welcome back to rich On Tech. Rich Demiro here hanging 0:52:38.880 --> 0:52:42.839 out with you talking Technology at Triple eight Rich one 0:52:42.880 --> 0:52:46.239 O one eight eight eight seven four to two four 0:52:46.360 --> 0:52:48.880 one zero one. You can call me up with a question, 0:52:48.960 --> 0:52:51.680 submit it on the website rich on tech dot TV. 0:52:51.840 --> 0:52:53.399 We'll get back to your calls in. 0:52:53.440 --> 0:52:54.000 Just a moment. 0:52:54.040 --> 0:52:56.960 But first, did you know that the Apple Store can 0:52:57.040 --> 0:52:59.880 actually help you recycle your old gadgets? I didn't know 0:52:59.920 --> 0:53:02.279 that until I met with them and brought in a 0:53:02.280 --> 0:53:04.960 couple of my own. I brought in four things, I 0:53:05.000 --> 0:53:07.640 got money for two of them, and then two were 0:53:07.640 --> 0:53:10.720 properly recycled. So if you've got an old Apple product 0:53:10.920 --> 0:53:13.440 or an Android phone, you can have them look at 0:53:13.480 --> 0:53:15.000 the value of that and you'll walk out with a 0:53:15.040 --> 0:53:18.160 gift card. Or if you just have cables and clutter 0:53:18.200 --> 0:53:19.840 at home, you can just bring that stuff in and 0:53:19.840 --> 0:53:23.320 they will recycle it. So let's hear from Lauren Braun, 0:53:23.440 --> 0:53:28.160 Apple's environmental product manager, about this entire process and what 0:53:28.400 --> 0:53:32.239 happens to those devices you bring in. Environmental concerns at 0:53:32.280 --> 0:53:35.120 Apple always kind of a big part of the presentations 0:53:35.120 --> 0:53:35.879 that Apple does. 0:53:36.080 --> 0:53:36.319 Yep. 0:53:36.600 --> 0:53:40.600 Why because it's one of our core values the environment 0:53:40.800 --> 0:53:44.560 and making products that are not only amazing for users, 0:53:44.640 --> 0:53:48.120 but also are better for the environment. So we really 0:53:48.160 --> 0:53:50.160 believe that you can have both, right, you can have 0:53:50.200 --> 0:53:53.160 a great product that also has a lighter footprint. And 0:53:53.200 --> 0:53:55.520 so you see that come through not only in the 0:53:55.600 --> 0:53:58.160 keynotes and the presentations, you also see it come through 0:53:59.080 --> 0:54:02.279 when you shop right. You can learn about how these 0:54:02.320 --> 0:54:06.560 products are made with recycled materials, We use renewable electricity 0:54:06.680 --> 0:54:10.080 for manufacturing, and we try to ship them with modes 0:54:10.120 --> 0:54:12.520 that create less carbon, right, not on an airplane, on 0:54:12.560 --> 0:54:14.520 a boat, on a trent, or on a truck. So 0:54:15.680 --> 0:54:17.799 we think about, you know, not only how to make 0:54:17.840 --> 0:54:22.640 it beautiful and yellow and fast and performant, but also 0:54:23.360 --> 0:54:24.359 to make it in a way that. 0:54:24.360 --> 0:54:25.520 Uses less resources. 0:54:25.960 --> 0:54:28.120 And so I mean, with so many products being made, 0:54:28.640 --> 0:54:30.759 aren't there some there like carbon neutral at this point? 0:54:30.800 --> 0:54:33.160 Like wasn't the Apple Watch like the first carbon neutral 0:54:33.200 --> 0:54:33.960 Apple products? 0:54:34.040 --> 0:54:36.800 Yes, the Apple Watch was our first carbon neutral Apple product. 0:54:36.880 --> 0:54:38.080 That was two years. 0:54:37.840 --> 0:54:40.880 Ago now series nine and apple Watch Ultra and the 0:54:40.920 --> 0:54:45.800 things I just mentioned using recycled material and manufacturing the devices, 0:54:45.920 --> 0:54:50.240 renewable electricity, and lower carbon transportation, those are the ways 0:54:50.239 --> 0:54:52.720 that we made that product carbon neutral. And the Macmini 0:54:52.760 --> 0:54:55.800 which is also carbon neutral, So we really make efforts 0:54:55.840 --> 0:54:59.719 to reduce the amount of emissions that are generated from 0:54:59.760 --> 0:55:01.880 that products. So with Apple Watch series and I'm reduced 0:55:01.880 --> 0:55:02.920 them by seventy eight percent. 0:55:03.600 --> 0:55:06.279 So I always get a lot of questions around batteries, right, Oh, 0:55:06.280 --> 0:55:08.480 people are always like batteries, they're bad, this and that. 0:55:08.800 --> 0:55:11.399 Can you explain kind of like where these batteries come from, 0:55:11.480 --> 0:55:13.000 and do they get a second life or can they 0:55:13.000 --> 0:55:14.160 be recycled in any way? 0:55:14.640 --> 0:55:17.840 Yeah, So batteries actually can be recycled, and we've taken 0:55:17.880 --> 0:55:21.680 steps really recently to put more and more recycled materials 0:55:21.680 --> 0:55:25.279 into our batteries. So within the last year, almost all 0:55:25.320 --> 0:55:28.000 of our products use recycled cobalt in their batteries. And 0:55:28.040 --> 0:55:31.319 something like that really matters because cobalt is used in 0:55:31.440 --> 0:55:35.279 every lithium ion battery, and batteries are everywhere, right, You're 0:55:35.320 --> 0:55:38.920 in your car, they're in your iPad, they're in all 0:55:38.920 --> 0:55:42.000 the devices in your house. And so by creating a 0:55:42.040 --> 0:55:45.400 source of recycled cobalt, not only make that available to 0:55:45.680 --> 0:55:48.799 add the products, but also to other companies, right, create 0:55:48.840 --> 0:55:52.360 a marketplace for that. And so when you use recycled cobalt, 0:55:52.480 --> 0:55:55.279 it means you decrease the dependence on mining cobalt from there. 0:55:56.080 --> 0:55:58.839 I've also noticed that the product packaging has changed over 0:55:58.880 --> 0:56:02.360 the years. It's gotten slim or less inside. Can you 0:56:02.400 --> 0:56:02.920 talk about that a. 0:56:02.920 --> 0:56:03.680 Little bit for sure? 0:56:03.920 --> 0:56:06.919 Yeah, are very brilliant packaging engineers, in addition to making 0:56:06.960 --> 0:56:10.399 it sound good and look perfect, also take great care 0:56:10.440 --> 0:56:13.080 to figure out how can we package our devices in 0:56:13.120 --> 0:56:17.040 a way that is still incredibly secure. They're safe during shipment, 0:56:17.239 --> 0:56:21.359 but uses less volume less packaging. And also we've been 0:56:21.400 --> 0:56:24.240 working on transitioning all of our packaging to one hundred 0:56:24.239 --> 0:56:27.000 percent fiber based. So we're not quite there yet, but 0:56:27.120 --> 0:56:28.280 we're very, very close. 0:56:28.320 --> 0:56:28.879 And when you have. 0:56:28.880 --> 0:56:31.560 Something that's fiber based means that it's easier to recycle 0:56:31.600 --> 0:56:32.360 in most places. 0:56:32.920 --> 0:56:36.759 So Apple Store, you buy new products, obviously they're made 0:56:36.760 --> 0:56:39.640 from some recycled stuff. What about the products you have 0:56:39.680 --> 0:56:41.400 at home that you may not want anymore? 0:56:41.600 --> 0:56:42.640 What can we do with those? 0:56:42.719 --> 0:56:45.279 I always say what I like about Apple products that 0:56:45.320 --> 0:56:47.600 you can pass them down to, like someone else in 0:56:47.640 --> 0:56:49.800 your family when you're done with it and you upgrade. 0:56:50.719 --> 0:56:52.160 So explain some of the things that you can do 0:56:52.200 --> 0:56:53.520 with a product that you're done with. 0:56:53.680 --> 0:56:55.759 Sure, will you nail it rich? Like The best thing 0:56:55.800 --> 0:56:57.800 you can do with an Apple product you're not using 0:56:58.120 --> 0:56:59.799 is to give it to someone else to use it. 0:57:00.040 --> 0:57:03.040 Because the longer that product stays in circulation, the more 0:57:03.160 --> 0:57:04.600 use you get out of it, and the better it 0:57:04.680 --> 0:57:06.920 is for the planet. So if you can't pass it down, 0:57:07.040 --> 0:57:09.440 you have a couple of options. You can trade it in, 0:57:10.000 --> 0:57:12.080 or you can bring it to any Apple store and 0:57:12.120 --> 0:57:14.919 recycle it. A lot of people don't know that every 0:57:14.920 --> 0:57:18.080 Apple store can recycle your old devices and accessories, and 0:57:18.120 --> 0:57:19.880 we'll do it for free. And if you don't live 0:57:19.920 --> 0:57:21.520 near an Apple store, you can. 0:57:21.360 --> 0:57:22.000 Do it by mail. 0:57:22.960 --> 0:57:25.600 So when you talk about bringing it in for let's 0:57:25.600 --> 0:57:28.000 talk about trade in first. How do you know if 0:57:28.000 --> 0:57:29.680 the product has any value? 0:57:29.960 --> 0:57:34.760 So our store specialists will take you through an immediate 0:57:35.040 --> 0:57:37.200 assessment of the value. They can do it on the 0:57:37.240 --> 0:57:40.200 spot and they'll let you know what the value is. 0:57:40.280 --> 0:57:42.439 And the thing about Apple devices is that they hold 0:57:42.440 --> 0:57:46.960 their value longer than competitors. So compared to Android smartphones, 0:57:47.040 --> 0:57:50.400 iPhones hold forty percent more of their value, which means 0:57:50.400 --> 0:57:52.680 that even if you have a really old device, you 0:57:52.760 --> 0:57:55.840 might still get some value for it. And when you 0:57:55.880 --> 0:57:58.480 bring it in, you capture the value that's in that device, 0:57:58.680 --> 0:58:01.240 rather than letting it sit in your drawer for another 0:58:01.320 --> 0:58:03.000 year where the value goes down. 0:58:03.680 --> 0:58:06.120 Okay, and then what about just recycling. What do you 0:58:06.160 --> 0:58:09.400 accept for recycling and what happens to that product? 0:58:09.400 --> 0:58:12.040 Sure, so we accept a lot more than you might think. 0:58:12.200 --> 0:58:14.440 Will take any of your old Apple products, but we'll 0:58:14.440 --> 0:58:17.080 also take accessories. I have a couple of examples here. 0:58:18.600 --> 0:58:21.760 We will take the cables that you no longer use, 0:58:21.880 --> 0:58:26.840 maybe with USBA. We will take adapters and dongles, things 0:58:26.880 --> 0:58:30.000 that you know, accessories to devices you might not have anymore. 0:58:30.600 --> 0:58:33.200 Other examples of cables, Maybe you have some old Lightnings, 0:58:33.240 --> 0:58:38.120 So we'll take accessories. We will take older Apple devices, 0:58:38.520 --> 0:58:43.280 and then we'll also take devices from manufacturers in ourn't Apple, 0:58:43.520 --> 0:58:46.600 but we will take your Android smartphones. We will take 0:58:47.440 --> 0:58:51.040 you know, things like printers and scanners. Uh, there's a 0:58:51.040 --> 0:58:52.760 whole list on our website if you go to Apple 0:58:52.800 --> 0:58:55.760 dot com sash Recycling and you can actually see every 0:58:55.800 --> 0:58:57.360 kind of device or accessory that will take. 0:58:57.640 --> 0:58:59.240 Now, I'll be honest, Like a lot of people ask 0:58:59.320 --> 0:59:00.640 me like where I can cycle stuff? 0:59:00.680 --> 0:59:03.920 I usually say like best Buy or Staples. 0:59:03.960 --> 0:59:06.840 I wasn't really aware that you guys took non apple products. 0:59:07.280 --> 0:59:09.280 So that's a pretty good thing because. 0:59:09.120 --> 0:59:10.440 You have so many stores everywhere. 0:59:10.520 --> 0:59:11.240 Yeah, yeah, do. 0:59:11.240 --> 0:59:13.880 You try to don't need an apartment to come in. 0:59:13.960 --> 0:59:16.040 You could just walk in with your products. It's a 0:59:16.040 --> 0:59:18.600 great idea to check online first to see you know 0:59:18.640 --> 0:59:21.880 which products you can bring in, and then any of 0:59:21.920 --> 0:59:25.200 our associates can help you recycle it. And what's cool 0:59:25.280 --> 0:59:29.400 is that you know those recycled products they actually get used. Right, 0:59:29.920 --> 0:59:32.600 even if there's not value for you and trading, there's 0:59:32.640 --> 0:59:36.680 still value that's locked up in that product because we'll 0:59:36.720 --> 0:59:39.960 take them, we'll disassemble them, and then we'll cover the 0:59:40.040 --> 0:59:45.240 key materials inside of them, like gold or tin or aluminium. 0:59:45.800 --> 0:59:49.080 And so by recovering those materials and then recycling them 0:59:49.160 --> 0:59:51.080 to a new form, we're able to use them again. 0:59:51.240 --> 0:59:54.320 So that aluminum, maybe it goes and becomes part of 0:59:54.360 --> 0:59:57.360 a window frame or part of a car part. By 0:59:57.400 --> 1:00:00.880 bringing it in, we're able to recapture those materials instead. 1:00:00.560 --> 1:00:01.560 Of letting them be lost. 1:00:01.880 --> 1:00:05.080 People are always concerned about privacy and security of their data, 1:00:05.200 --> 1:00:08.800 especially on a product that may not turn on. Do 1:00:08.920 --> 1:00:11.560 I need to format it, wipe it before it comes in? 1:00:11.600 --> 1:00:13.160 I mean it'd be nice if I can. But what 1:00:13.240 --> 1:00:13.800 if I can't? 1:00:14.120 --> 1:00:17.480 Yeah, I don't know how, Yes, we hear that a lot. 1:00:18.280 --> 1:00:20.440 You can go to Apple dot com and you can 1:00:20.960 --> 1:00:23.520 find all of the steps for getting your device ready 1:00:23.520 --> 1:00:25.720 for a new owner. It's actually quite quick and easy. 1:00:25.800 --> 1:00:27.840 It will walk you through how to sign out a iCloud, 1:00:28.160 --> 1:00:30.560 how to transfer your data, how to wipe all of 1:00:30.560 --> 1:00:33.480 your data, turn off, activation, lock, all the things you 1:00:33.520 --> 1:00:34.760 need to do to get it set up. 1:00:34.880 --> 1:00:36.400 And if you can't do that, that's okay. 1:00:36.560 --> 1:00:38.680 You just bring it into an Apple store and one 1:00:38.720 --> 1:00:39.920 of our specialists can help. 1:00:39.800 --> 1:00:40.120 You do it. 1:00:40.280 --> 1:00:41.520 You've got a robot named Daisy. 1:00:41.600 --> 1:00:44.600 Got a robotnam Daisy and what to Okay? So, Daisy 1:00:44.680 --> 1:00:48.320 is an iPhone disassembly robot. Will be built especially to 1:00:48.320 --> 1:00:50.960 be able to recover all the materials that are inside 1:00:50.960 --> 1:00:54.560 an iPhone. So an iPhone passes through several stages where 1:00:54.600 --> 1:00:56.800 we take off the back and we remove the battery 1:00:56.840 --> 1:01:00.800 and remove the glass. Throughout this Daisy put so that 1:01:00.840 --> 1:01:04.640 those materials can then be used recycled for other products. 1:01:05.240 --> 1:01:08.640 Daisy can do thirty six types of iPhones and up 1:01:08.680 --> 1:01:10.160 to two hundred iPhones in an hour. 1:01:10.840 --> 1:01:12.560 Wow. Yeah, getting the job done. 1:01:12.640 --> 1:01:15.000 She really is, and you're going through that many I mean, 1:01:15.000 --> 1:01:17.120 I assume a lot of them are coming in. Fortunately. 1:01:17.240 --> 1:01:19.720 People are really keen to recycle or iPhones, which is 1:01:19.760 --> 1:01:21.840 great because the more we can get back. If we 1:01:21.840 --> 1:01:23.760 can get you to take them out of your drawer 1:01:23.920 --> 1:01:26.000 right instead of leaving them there, we can actually put 1:01:26.000 --> 1:01:28.720 them to good use. I think the best thing to know. 1:01:29.120 --> 1:01:31.560 You know, everyone has that drawer at home right that 1:01:31.720 --> 1:01:35.960 is full of the devices we don't use, the accessories 1:01:36.000 --> 1:01:39.520 that are long gone. Bringing the stuff in that drawer 1:01:39.600 --> 1:01:41.760 into an Apple store is a much better thing for 1:01:41.840 --> 1:01:44.160 the planet than just leaving it there for another year. 1:01:44.240 --> 1:01:48.920 And regardless of what happens to it, whether it gets recycled, repaired, 1:01:49.160 --> 1:01:52.240 traded in or passed on, that is better for the 1:01:52.320 --> 1:01:53.200 Earth than. 1:01:53.160 --> 1:01:53.840 Leaving it there. 1:01:54.680 --> 1:01:55.000 All right. 1:01:55.040 --> 1:01:58.360 Once again, that was Lauren Brawn, Apple's environmental product manager. 1:01:58.840 --> 1:02:01.080 So right now, if you if you bring something in, 1:02:01.440 --> 1:02:03.640 like I said, you can get one of two kind 1:02:03.680 --> 1:02:05.920 of paths. You can either get value for that item. 1:02:05.960 --> 1:02:07.959 If it has any value, they'll give you a gift card, 1:02:08.120 --> 1:02:10.240 or if it doesn't have any value, they'll give you 1:02:10.280 --> 1:02:12.840 ten percent off select accessories. This is sort of an 1:02:12.840 --> 1:02:16.680 Earth Day promotion that Apple is doing. This runs through 1:02:16.800 --> 1:02:19.920 May sixteenth. It is only in store, so you have 1:02:19.960 --> 1:02:22.200 to bring in something and then they will recycle it 1:02:22.200 --> 1:02:24.440 and they'll give you that ten percent off. You can 1:02:24.520 --> 1:02:28.000 use it on things like selected air pods and various 1:02:28.080 --> 1:02:31.640 other things, Apple watch bands, a lot of accessories basically, 1:02:32.640 --> 1:02:35.400 and so that is the promotion. I'll put the full details. 1:02:35.400 --> 1:02:37.960 There are some terms and conditions on my website. Rich 1:02:38.000 --> 1:02:40.760 on tech dot TV. I did get an email from 1:02:40.800 --> 1:02:43.560 Shelley into Pega. She was actually disappointed. She said she 1:02:43.680 --> 1:02:47.080 brought in all of her old products to the Apple Store. 1:02:47.080 --> 1:02:49.920 She gathered up her old Apple gear, mouse, keyboard, iPod, 1:02:50.360 --> 1:02:52.600 brought them to the gifts the Apple Store, expecting a 1:02:52.600 --> 1:02:55.479 gift card and got nothing but a thank you. She says, 1:02:55.520 --> 1:02:58.400 you should have mentioned only newer items qualify for credit. 1:02:58.480 --> 1:03:02.200 But Shelley, I can't predict what your items are gonna 1:03:02.200 --> 1:03:04.280 be valued at. When I brought in my stuff, I 1:03:04.320 --> 1:03:06.160 had no idea. One of the laptops I brought in 1:03:06.280 --> 1:03:08.640 was worth nine hundred and forty dollars, the other was 1:03:08.640 --> 1:03:10.280 worth one hundred and ten dollars, and I thought the 1:03:10.280 --> 1:03:13.000 second one was just gonna be recycled, so you never know. 1:03:13.320 --> 1:03:14.040 And that's the thing. 1:03:14.280 --> 1:03:16.800 Now, you can go on Apple's website, check out the 1:03:16.800 --> 1:03:19.200 recycling section and you can put in your product and 1:03:19.240 --> 1:03:22.400 start there to at least get an idea of the value. 1:03:22.520 --> 1:03:24.840 But if you're talking old gear like a mouse or 1:03:24.880 --> 1:03:27.560 a keyboard, that's probably not gonna be worth much. Even 1:03:27.600 --> 1:03:30.760 an old iPod and even some of the older Android 1:03:30.800 --> 1:03:33.680 phones as well. So my point is it's better to 1:03:33.840 --> 1:03:36.280 know that this exists and to actually try it, and 1:03:36.320 --> 1:03:39.400 to get this stuff properly recycled. And the bonus is 1:03:39.400 --> 1:03:41.640 that you might get a gift card as well. Eight 1:03:41.680 --> 1:03:44.360 and eight rich one one eight eight seven four to 1:03:44.400 --> 1:03:47.360 two four one zero one. Coming up, we'll take more 1:03:47.360 --> 1:03:49.880 of your questions on rich on Tech. Welcome back to 1:03:49.960 --> 1:03:52.040 rich on Tech. Rich DeMuro here hanging out with you, 1:03:52.160 --> 1:03:56.680 talking technology. I mentioned how I went to Hawaii and 1:03:56.720 --> 1:03:59.439 I was so surprised that I still had to fill 1:03:59.440 --> 1:04:03.200 out that little declaration form. It's like saying that you're 1:04:03.240 --> 1:04:06.920 not bringing any plants or animals into the country. And 1:04:07.120 --> 1:04:10.000 I'm looking at my friend Johnny Jet's newsletter johnnyjet dot 1:04:10.000 --> 1:04:14.160 com and he said, uh, Hawaii makes landing procedure easier 1:04:14.160 --> 1:04:18.520 for visitors with a new digital declaration form. Genius, and 1:04:18.520 --> 1:04:20.680 now I can fill this out on your phone. I 1:04:20.680 --> 1:04:22.840 don't know if it's a permanent thing or oh, it's 1:04:22.840 --> 1:04:26.160 a pilot test. So according to the Governor's office, purpose 1:04:26.160 --> 1:04:28.600 of the pilot is to test the effectiveness, compliance, and 1:04:28.760 --> 1:04:31.400 use of the online form. But what a great thing 1:04:31.440 --> 1:04:34.400 because like they pass out these forms on the plane, 1:04:34.680 --> 1:04:36.680 you got to fill them out. Half the people don't 1:04:36.680 --> 1:04:39.080 have a pen, you know, and you're sitting there like 1:04:39.080 --> 1:04:42.160 writing stuff out. So having that digital form you can 1:04:42.200 --> 1:04:45.040 do on your phone so much easier. Although I wonder 1:04:45.080 --> 1:04:46.680 how it works because if you don't have internet in 1:04:46.720 --> 1:04:48.640 the air, you gotta do it. I guess right when 1:04:48.640 --> 1:04:52.200 you land. But anyway, Johnny Jet dot com, thanks for 1:04:52.200 --> 1:04:52.840 that information. 1:04:53.240 --> 1:04:53.880 Let's go to. 1:04:54.240 --> 1:04:57.320 George in Laguna Hills, California. George, you're on with Rich. 1:04:58.040 --> 1:05:01.280 Yes, thank you very much for speaking with me. I 1:05:01.320 --> 1:05:05.880 have a problem in I've had T Mobile for five 1:05:06.040 --> 1:05:10.560 years and I had no problems with reception for with 1:05:10.640 --> 1:05:15.360 my router until the end of twenty twenty four. Since 1:05:15.440 --> 1:05:21.680 that time, I've had haphazard connections. When I went to 1:05:21.760 --> 1:05:24.760 the store and I called up the text. They said 1:05:24.800 --> 1:05:28.880 it was a router problem. I replaced eight routers over 1:05:28.920 --> 1:05:33.280 the several months. It turns out that it's traffic congestion 1:05:33.440 --> 1:05:38.000 from the tower that's closest to my house and they 1:05:38.040 --> 1:05:41.360 need to increase the bandwidth. They put high priority with 1:05:41.440 --> 1:05:44.760 the engineers, and it turns out they're. 1:05:44.560 --> 1:05:45.440 Not going to do that. 1:05:46.280 --> 1:05:49.000 What are my options because I can't switch to AT 1:05:49.160 --> 1:05:52.160 and T and I can't switch to Rising because they 1:05:52.240 --> 1:05:54.920 all use the tower, and there are other towers in 1:05:54.960 --> 1:05:57.520 my area, but I guess they're too far away. And 1:05:57.560 --> 1:05:59.960 they said that they have to construct a new tower 1:06:00.360 --> 1:06:02.200 and they're not going to invest the money in that 1:06:02.320 --> 1:06:03.040 at this time. 1:06:03.600 --> 1:06:06.080 Well, okay, first off, I'm a little confused because you 1:06:06.240 --> 1:06:10.000 said the router. What do you mean, because routers don't 1:06:10.040 --> 1:06:12.040 have anything to do. Is this your cell phone or 1:06:12.080 --> 1:06:13.040 is this your home internet? 1:06:13.120 --> 1:06:16.440 No, it's it's the router. Is the galaxy that the 1:06:16.800 --> 1:06:21.320 for my home internet? I have one of these these 1:06:21.360 --> 1:06:27.760 devices that will connect my home computer to their signal. 1:06:28.160 --> 1:06:32.080 So it sounds to me, George, that you're probably using 1:06:32.080 --> 1:06:33.840 too much data and they're slowing you down. 1:06:34.000 --> 1:06:34.960 That's what's happening here. 1:06:36.800 --> 1:06:41.080 What okay, but I'm able to get with the think 1:06:41.400 --> 1:06:44.240 I can get the reception sometimes and I can't get 1:06:44.280 --> 1:06:47.800 at other times. And they're telling me that the tower 1:06:47.880 --> 1:06:51.600 that's near my house. I live in Orange County. I'm 1:06:51.600 --> 1:06:57.200 not in the total sub boondocks of where I live, 1:06:57.600 --> 1:07:00.320 but they said there's too much traffic congestion on there 1:07:00.320 --> 1:07:03.000 and the bandwidth needs to go. Okay, not the it's 1:07:03.080 --> 1:07:06.240 not the galaxy here whatever you call that a box 1:07:06.560 --> 1:07:09.400 because I get good connection when it works. 1:07:09.680 --> 1:07:11.680 Yeah, well when it works, and that's the thing. So 1:07:11.760 --> 1:07:14.280 what's happening is I'm guessing at the beginning of the month, 1:07:14.880 --> 1:07:17.400 this is starting out fast, and then as they realize 1:07:17.440 --> 1:07:21.960 you're going through gigs and gigs of data, they're slowing 1:07:22.000 --> 1:07:24.600 this down to prioritize other users in the area. That's, 1:07:24.720 --> 1:07:27.600 you know, well within their rules and regulations. You know, 1:07:27.680 --> 1:07:30.960 the fact that you're using this line as a router 1:07:31.360 --> 1:07:34.560 for your home computer, you know that changes things because 1:07:34.560 --> 1:07:37.160 you're using a lot more data than what a cell 1:07:37.200 --> 1:07:39.560 phone would typically use. And I think their network is 1:07:39.600 --> 1:07:43.200 picking up on that and deprioritizing some of your network. 1:07:43.200 --> 1:07:45.240 Now are some of your speeds? Now? 1:07:45.520 --> 1:07:48.920 What they're saying about this tower and you know the 1:07:48.960 --> 1:07:51.720 building and the priority. I think that's all just kind 1:07:51.760 --> 1:07:54.640 of like, you know, gobbledygook for the customer service folks 1:07:54.720 --> 1:07:57.400 to tell you. I don't think that they have investigated 1:07:57.400 --> 1:07:59.840 your specific tower. I don't think they're looking at the 1:07:59.840 --> 1:08:02.320 information on how many people are using it, nor do 1:08:02.400 --> 1:08:04.680 I think they would share that information to a customer, 1:08:04.920 --> 1:08:07.400 because it just doesn't sound right. So I think your 1:08:07.440 --> 1:08:11.240 options here are to switch to a T Mobile, a 1:08:11.320 --> 1:08:15.240 proper T mobile home Internet connection, which they do offer, 1:08:15.280 --> 1:08:17.280 and I think that would probably clear up your problem. 1:08:18.240 --> 1:08:21.840 Switch to a proper home internet connection in general, you know, 1:08:21.920 --> 1:08:26.400 from a traditional carrier that's providing internet at the you 1:08:26.400 --> 1:08:29.840 know the amount that you need to run an entire home, 1:08:30.760 --> 1:08:32.680 or you can switch to AT and Team Verizon if 1:08:32.680 --> 1:08:34.800 you feel like T Mobile is not giving you what 1:08:34.880 --> 1:08:37.519 you are paying for now. The fact that it's the 1:08:37.560 --> 1:08:40.280 same tower does not mean that you would get the 1:08:40.320 --> 1:08:43.800 same experience from AT and T or Verizon, because even 1:08:43.840 --> 1:08:46.200 though they may share a tower, they are not sharing 1:08:46.680 --> 1:08:50.320 the bandwidth on that tower. They have independent controls of that, 1:08:50.720 --> 1:08:52.360 and if you were to sign up with AT and 1:08:52.360 --> 1:08:56.599 T or Verizon, you would get something of a different experience. 1:08:56.840 --> 1:08:59.080 It also could be the plan you're on with T Mobile. 1:08:59.280 --> 1:09:03.960 You know, these plans, they do allow the carriers to 1:09:04.000 --> 1:09:07.360 deprioritize your signal when you go over a certain amount, 1:09:07.760 --> 1:09:11.080 and typically if you're in a congested area where a 1:09:11.080 --> 1:09:13.479 lot of people are using that tower and you're sort 1:09:13.520 --> 1:09:16.320 of gobbling up all of the data there, they may 1:09:16.360 --> 1:09:18.920 reserve the right to slow you down. And that can 1:09:19.000 --> 1:09:21.680 happen at any point throughout the month, and it's just 1:09:21.720 --> 1:09:24.400 something that they reserve in their terms and conditions. There 1:09:24.400 --> 1:09:27.920 are some plans like now here's the other thing. There 1:09:27.960 --> 1:09:29.759 is a little bit of a and I'm not sure 1:09:29.840 --> 1:09:32.040 of you know what AT and tier of Verizon or 1:09:32.040 --> 1:09:35.040 T Mobile would think about using their system as a 1:09:35.120 --> 1:09:38.400 router for other products. You know, that's well within the 1:09:38.439 --> 1:09:41.400 idea of a hot spot on your phone, sure, but 1:09:41.479 --> 1:09:44.439 if it's like completely like dedicated for your home internet, 1:09:44.479 --> 1:09:47.000 that's kind of a different use case scenario than what 1:09:47.120 --> 1:09:50.240 they spelled out. So the other thing you can do 1:09:50.280 --> 1:09:51.880 is look at a plan, like I know AT and 1:09:51.920 --> 1:09:55.160 T if you look at their plans, they've got some 1:09:55.200 --> 1:09:57.120 sort of plan that says like you will not be 1:09:57.680 --> 1:09:59.320 deprioritized whatsoever. 1:10:00.040 --> 1:10:00.880 They've got this like. 1:10:00.920 --> 1:10:05.640 At and T unlimited Premium pl unlimited talk, text, and 1:10:05.720 --> 1:10:08.000 high speed data that can't slow down based on how 1:10:08.040 --> 1:10:10.479 much you use. And I think that they're the only 1:10:10.479 --> 1:10:13.240 ones that do that. I don't think that Verizon or 1:10:13.280 --> 1:10:16.120 T Mobile offer that. Now there are some other third 1:10:16.200 --> 1:10:18.120 party carriers that may do that as well, but I 1:10:18.120 --> 1:10:20.200 think at the end of the day, you're sort of 1:10:20.280 --> 1:10:23.320 using this service in a way it wasn't necessarily intended. 1:10:23.360 --> 1:10:25.640 So I don't think the carriers are really hip to 1:10:25.640 --> 1:10:28.240 help you out. But the options you have are to 1:10:28.280 --> 1:10:30.320 switch to a different carrier, try it out, see if 1:10:30.360 --> 1:10:32.599 it works, and see if it helps. But I don't 1:10:32.600 --> 1:10:35.960 think the tower is the problem. I don't think that 1:10:36.040 --> 1:10:38.679 the UH. I think it's just their algorithms are kicking 1:10:38.680 --> 1:10:40.280 in and saying, hey, this guy's using a lot of 1:10:40.320 --> 1:10:43.320 data in a way that is, you know, we're not 1:10:43.320 --> 1:10:46.120 seeing any of this type of usage. We're seeing all 1:10:46.280 --> 1:10:49.439 this type of usage, So that might be the problem there. 1:10:49.680 --> 1:10:50.400 All right, good. 1:10:50.240 --> 1:10:52.479 Question, George, thanks a lot, appreciate it. Eight eight eight 1:10:52.640 --> 1:10:55.240 rich one oh one eight eight eight seven four to 1:10:55.280 --> 1:10:58.639 two four one zero one. The website for the show 1:10:58.920 --> 1:11:03.200 rich on tech dot TV, you can submit your questions. 1:11:03.200 --> 1:11:06.679 There gets your emails, No big deal there. Coming up, 1:11:07.600 --> 1:11:11.200 we're going to talk about the rise of AI powered frauds. 1:11:11.320 --> 1:11:15.960 So many scams floating around. I've got scam warnings from Microsoft, 1:11:16.000 --> 1:11:19.679 Google and the FBI coming up pure On rich on Tech. 1:11:20.479 --> 1:11:23.240 Welcome back to rich On Tech. Rich Demiro here hanging 1:11:23.280 --> 1:11:27.200 out with you, talking technology at Triple eight Rich one 1:11:27.240 --> 1:11:30.120 O one eight eight eight seven four to two four. 1:11:30.000 --> 1:11:30.680 One zero one. 1:11:30.720 --> 1:11:32.280 If you can't hop on the phone, go to the 1:11:32.280 --> 1:11:36.519 website rich on Tech dot TV. All my segments from 1:11:36.600 --> 1:11:40.719 TV are there. All the notes from the show were there. 1:11:40.800 --> 1:11:43.000 My newsletter is there. If you have not signed up 1:11:43.000 --> 1:11:46.280 for that, We've got forty seven thousand of you strong. 1:11:46.720 --> 1:11:50.080 So thank you for continuing to read that. And uh, 1:11:50.280 --> 1:11:54.080 it is my excitement of the weekend writing that and 1:11:54.120 --> 1:11:55.400 getting that into your inbox. 1:11:55.439 --> 1:11:56.800 So appreciate you enjoying that. 1:11:57.600 --> 1:12:00.880 I got an email or a message from let's see 1:12:00.880 --> 1:12:04.160 Amy on Instagram. She said, Hey, Rich, I keep getting 1:12:04.160 --> 1:12:06.759 an email that my iCloud account is going to expire 1:12:06.760 --> 1:12:09.479 and I can't tell if it's fraud. Can you tell? Oh, yeah, 1:12:09.600 --> 1:12:11.400 I can tell it's fraud. I don't even have to 1:12:11.400 --> 1:12:13.320 look at the email, and I know it's fraud. It's 1:12:13.320 --> 1:12:15.680 not fraud, it's it's bogus. They're trying to get you 1:12:15.800 --> 1:12:18.040 to click the link, and they're trying to make you 1:12:18.439 --> 1:12:20.639 put in some information that they're then going to steal. 1:12:20.640 --> 1:12:23.320 Either they're either going to steal your payment information or 1:12:23.360 --> 1:12:27.160 your personal information. Apple does not send emails like this. 1:12:28.040 --> 1:12:31.240 I posted this on my Instagram actually a while ago, 1:12:31.760 --> 1:12:33.880 trying to see when was this post. This was one 1:12:33.880 --> 1:12:37.439 of my first January fourth, so it's been a couple 1:12:37.479 --> 1:12:40.760 months since I posted that. But that is fake and 1:12:41.560 --> 1:12:44.400 got a couple of fraud notes here. You know, scams 1:12:44.400 --> 1:12:46.160 are big, and so if you follow me on Instagram 1:12:46.240 --> 1:12:48.360 at riche on Tech, you know that I love to 1:12:48.400 --> 1:12:50.679 post these things. I call them anatomy of a scam 1:12:50.720 --> 1:12:53.680 because I get these emails, either I get them or 1:12:53.720 --> 1:12:55.519 you send them to me, and then I kind of 1:12:55.520 --> 1:12:57.840 break them down and explain what's happening there. So if 1:12:57.840 --> 1:13:00.240 you're not following me on Instagram to stay ahead of 1:13:00.240 --> 1:13:02.800 the curve at rich on tech, do it for sure. 1:13:03.080 --> 1:13:04.920 And the best part is you can share these things 1:13:04.920 --> 1:13:07.840 with your less tech savvy friends and family, or just 1:13:07.880 --> 1:13:11.200 for yourself because the more you see these things, it's like, 1:13:11.240 --> 1:13:14.000 the more you can identify and spot them, and so 1:13:14.040 --> 1:13:15.960 that's why I kind of keep posting these to break 1:13:15.960 --> 1:13:18.080 them down and explain what happened. I just did one 1:13:18.120 --> 1:13:21.080 about Instagram to let you know how they hack your 1:13:21.080 --> 1:13:25.599 account there, and so it's just information that's useful. Now 1:13:25.680 --> 1:13:29.880 I've got three notes on that topic. One from Microsoft. 1:13:29.880 --> 1:13:34.040 They say that AI powered fraud is really taking off. 1:13:34.439 --> 1:13:38.120 They said they stopped four billion dollars in fraud attempts 1:13:38.160 --> 1:13:42.040 last year and get this, one point six million bots 1:13:42.040 --> 1:13:45.599 sign up attempts per hour, So they have one point 1:13:45.640 --> 1:13:48.400 six million bots are trying to sign up for Microsoft 1:13:48.479 --> 1:13:51.879 services every single hour of every day. That is insane. 1:13:52.320 --> 1:13:56.240 That's what we're up against here. AI powered scams are 1:13:56.280 --> 1:13:59.040 making scams easier to create. 1:13:59.160 --> 1:14:00.200 Criminals are using. 1:14:00.080 --> 1:14:03.960 Tools like deep fakes, fake storefronts, and chatbot based fraud 1:14:04.040 --> 1:14:07.160 to deceive people. So here are the places that are 1:14:07.160 --> 1:14:11.320 growing fastest. E Commerce scammers use AI to clone real websites. 1:14:11.760 --> 1:14:14.920 They include fake reviews, chatbots, customer service you buy something 1:14:14.960 --> 1:14:19.599 from their game, over job listings. AI generated job scams 1:14:19.640 --> 1:14:23.120 now include even fake interviews and profiles. So not only 1:14:23.200 --> 1:14:24.800 are they trying to lure you in, but they're also 1:14:24.840 --> 1:14:26.439 applying for jobs in a fake way. 1:14:27.080 --> 1:14:28.679 Maybe I don't know, maybe that's not true. 1:14:28.720 --> 1:14:31.720 I mean I know they were, but that's a much 1:14:31.800 --> 1:14:33.639 larger scam. But most of them are trying to get 1:14:33.680 --> 1:14:37.479 you tech support scams. This has been going on forever. 1:14:37.840 --> 1:14:40.719 They impersonate IT staff and they trick you into granting 1:14:40.760 --> 1:14:44.240 access to your computer via remote access tools like Windows 1:14:44.280 --> 1:14:46.839 quick Assist, which is built into Microsoft Windows. 1:14:47.760 --> 1:14:48.559 So what are they doing. 1:14:48.880 --> 1:14:53.040 They are fighting back with various scareware blocker tools, fake 1:14:53.120 --> 1:14:56.400 job detection tools, deep learning fraud protection, and they're also 1:14:56.439 --> 1:15:00.559 blocking forty four hundred suspicious Quick Assist connections per day. 1:15:00.840 --> 1:15:02.640 So when they say, hi, we're tech support, we just 1:15:02.680 --> 1:15:05.439 need to connect to your computer here do this. If 1:15:05.479 --> 1:15:07.800 it looks like it's coming from some sort of server 1:15:08.000 --> 1:15:11.160 farm in another country, they're going to block those connections, 1:15:11.160 --> 1:15:14.200 So be careful. Anything that looks too good to be 1:15:14.280 --> 1:15:18.400 true it usually isfy. Verify anyone that you are giving 1:15:18.439 --> 1:15:22.240 your personal information to and never click those links and 1:15:22.560 --> 1:15:25.559 share your bank account or personal information. And if you 1:15:25.600 --> 1:15:27.880 have a scam from Microsoft, you can go to Microsoft 1:15:27.880 --> 1:15:32.320 dot com slash report a scam Now, Google let's see 1:15:32.320 --> 1:15:36.040 this is. Developer Nick Johnson posted details on x about 1:15:36.040 --> 1:15:40.000 this sophisticated phishing scam he came up against the email. 1:15:40.160 --> 1:15:42.000 This is the twist here. You know, I always tell 1:15:42.040 --> 1:15:44.360 you to check the email address that you know, let's 1:15:44.360 --> 1:15:47.880 say Google saying hey, your account's going away, sign here 1:15:48.000 --> 1:15:49.920 or do something here. Well, if you look at the 1:15:49.920 --> 1:15:53.080 email address and it's usually something like Google Tech support 1:15:53.120 --> 1:15:54.920 at gmail dot com or something, it's like, come on, 1:15:55.000 --> 1:15:56.839 give me a break. That's not the real email address 1:15:56.840 --> 1:16:00.639 that Google's sending things from. But here's the twist. Now 1:16:00.680 --> 1:16:04.560 they've gotten so sophisticated. They are actually sending these emails 1:16:04.920 --> 1:16:08.320 from an actual Google account. So it says no reply 1:16:08.439 --> 1:16:11.439 at accounts dot Google dot com. How did they do that? Well, 1:16:11.479 --> 1:16:14.680 it gets very complicated, but basically, the attackers figured out 1:16:14.720 --> 1:16:18.439 a little hack in Google system to let them send 1:16:18.720 --> 1:16:23.000 They tricked Gmail into signing that email as legitimate. And 1:16:23.080 --> 1:16:25.559 it's kind of a complicated process. But if it's your 1:16:25.560 --> 1:16:27.360 full time job to do this stuff, that's what you're 1:16:27.400 --> 1:16:30.120 figuring out. So now we have to worry about Okay, 1:16:30.360 --> 1:16:33.120 these emails look real? Are they real? So the now 1:16:33.240 --> 1:16:35.080 the thing you have to do is double check the URL, 1:16:35.439 --> 1:16:37.920 So if the email is claiming to be from Google, 1:16:38.160 --> 1:16:40.840 make sure you double check the URL. Do not enter 1:16:40.920 --> 1:16:43.720 info on a support page unless your shirt's the real thing. 1:16:44.240 --> 1:16:46.200 But basically, if you click this link, it takes you 1:16:46.240 --> 1:16:49.439 to a fake support page on Google Sites, which then 1:16:49.520 --> 1:16:52.599 redirects to a fake Google sign in page. So always 1:16:52.600 --> 1:16:55.840 always always check the URL before you put in any information. Again, 1:16:56.600 --> 1:16:59.720 this is the thing we're up against, these scammers that 1:16:59.760 --> 1:17:02.280 are working twenty four to seven to make these things 1:17:02.320 --> 1:17:04.519 look more real and to trick us. And that's what 1:17:04.520 --> 1:17:07.080 it really comes down to. We're just tricked. We're tricked 1:17:07.080 --> 1:17:09.479 into signing into something that we think is real and 1:17:09.520 --> 1:17:11.519 it's not. And by the time you realize it isn't, 1:17:11.920 --> 1:17:17.479 they've already taken action and hacked you. Third one, FBI 1:17:17.600 --> 1:17:22.000 warning of a new scam where scammers are impersonating employees 1:17:22.040 --> 1:17:24.519 from the Internet Crime Complaint Center. They call it the 1:17:24.760 --> 1:17:27.560 IC three. So this is where people go to report 1:17:27.600 --> 1:17:30.840 scams that they've been a part of or lost money in. 1:17:31.400 --> 1:17:34.320 And this scheme targets people who actually lost money in 1:17:34.360 --> 1:17:38.000 previous scams, so they offer help to help you recover 1:17:38.120 --> 1:17:42.000 these funds. They contact victims through email, phone, social media, 1:17:42.040 --> 1:17:46.240 and even forms. One tactic they use is they fake 1:17:46.479 --> 1:17:49.880 profiles to gain trust in online support groups. So if 1:17:49.920 --> 1:17:52.160 you're on some sort of like Facebook page or group 1:17:52.400 --> 1:17:54.479 talking about what happened to you, they come in and say, hey, 1:17:54.479 --> 1:17:57.280 we can help. I'm sorry, We'll help you recover this money, 1:17:57.280 --> 1:17:59.559 and then, guess what, You're led down the path where 1:17:59.760 --> 1:18:02.240 they're just gonna get your financial info and steal even 1:18:02.280 --> 1:18:04.640 more from you. So please do not fall for this. 1:18:05.040 --> 1:18:08.360 The IC three says it never contacts victims directly through 1:18:08.400 --> 1:18:11.600 social media, email, or messaging apps. They don't charge to 1:18:11.640 --> 1:18:14.679 help you recover funds, and don't send money, gift cards 1:18:14.760 --> 1:18:17.479 or crypto to someone you met online. Seems like a 1:18:17.479 --> 1:18:21.639 pretty like basic thing, right, But you'd be surprised. I mean, look, 1:18:21.760 --> 1:18:24.120 they don't have those signs at Target by the gift 1:18:24.120 --> 1:18:26.920 cards for no reason. Every gift card I purchased now 1:18:26.920 --> 1:18:28.600 it's like, hey, you're not. Like the last time I 1:18:28.640 --> 1:18:30.880 got one was like a verbal yes. I had to 1:18:30.920 --> 1:18:32.920 say that I was not sending this to someone on 1:18:32.960 --> 1:18:35.760 the internet. I couldn't believe it. It was like, does 1:18:35.800 --> 1:18:40.240 my eleven year old grandson in Idaho count as sending 1:18:40.280 --> 1:18:41.280 to someone on the internet. 1:18:41.400 --> 1:18:43.160 No, I think that's okay. You can do that. 1:18:43.360 --> 1:18:45.160 But if it's somebody you haven't met, if it's your 1:18:45.200 --> 1:18:47.960 long lost grandson that you've never met before, that's appealing 1:18:48.000 --> 1:18:51.639 to you. For this iTunes gift card no. Ic three 1:18:51.680 --> 1:18:54.479 dot gov is where you can report suspicious activity. Oh 1:18:54.520 --> 1:18:58.719 my gosh, man, that's what we're up against here. Let's 1:18:58.760 --> 1:19:00.840 go to Craig in Los Angele list. Craig, you're on 1:19:00.920 --> 1:19:02.120 with Rich Welcome to the show. 1:19:03.240 --> 1:19:04.439 I'd be going on a bit. 1:19:05.080 --> 1:19:05.920 I'm doing it all. 1:19:07.920 --> 1:19:12.559 I'm going to La. Well, I'm in La. I'm going 1:19:12.600 --> 1:19:16.120 to joun the Tree, and I'm going up in the mountains. 1:19:16.439 --> 1:19:20.320 Now there the I don't know the website. Well, you 1:19:20.400 --> 1:19:22.400 don't have cell towers? 1:19:23.120 --> 1:19:25.320 Okay, yeah, Joshua Tree, Yep. 1:19:26.400 --> 1:19:29.400 That's stunding on the iPhone. We that have a high 1:19:29.600 --> 1:19:34.559 sixteen plus. What did that happen and what is it for? 1:19:35.280 --> 1:19:35.639 Okay? 1:19:35.680 --> 1:19:39.400 So you're you're talking about staying in touch with satellite messaging. 1:19:39.560 --> 1:19:45.000 That's what I'm hearing here, right, I guess. Yeah. 1:19:45.040 --> 1:19:49.280 So if you are in a section of an area 1:19:49.520 --> 1:19:53.200 that does not have cellular service, almost all of the 1:19:53.200 --> 1:19:57.639 major new smartphones we're talking the Pixel nine series. Uh, 1:19:57.680 --> 1:20:00.640 the iPhone they've had this actually since the iPhone fourteen 1:20:01.200 --> 1:20:04.280 I believe, and then the Samsung is the latest S 1:20:04.360 --> 1:20:06.920 twenty five has this. The S twenty five series, they 1:20:06.960 --> 1:20:10.479 all have built in support for satellite messaging. So this 1:20:10.600 --> 1:20:15.439 started on the iPhone with just emergency messages. And so 1:20:15.720 --> 1:20:18.320 if you want to try this out, Craig, go into 1:20:18.400 --> 1:20:23.920 your settings on the iPhone, scroll down to Emergency SOS 1:20:24.520 --> 1:20:27.200 and then scroll all the way down to where it 1:20:27.200 --> 1:20:31.160 says emergency SOS via satellite and it says try demo, 1:20:31.680 --> 1:20:34.559 and so you can try a demo of what this 1:20:34.600 --> 1:20:37.679 would work or how this would work if you actually 1:20:37.720 --> 1:20:41.559 needed it. Now with now there might be a different place. 1:20:41.600 --> 1:20:43.400 Let me just see, because they actually expanded this. So 1:20:43.439 --> 1:20:46.679 it started out as just for emergencies, and now it's 1:20:46.720 --> 1:20:50.560 actually encompassing. You can use satellite on the iPhone just 1:20:50.600 --> 1:20:54.559 to text message people and share your location with folks. 1:20:54.960 --> 1:20:56.920 So let me see if I can find that satellite. 1:20:57.000 --> 1:20:59.760 Oh okay, surprising, I can't find it on the US. 1:21:01.800 --> 1:21:05.000 But anyway, if you go into this does kick in 1:21:05.080 --> 1:21:08.320 automatically if you are in an area that does not 1:21:08.520 --> 1:21:10.880 have a cellular connection. You will notice in the upper 1:21:10.960 --> 1:21:13.280 right hand corner of your phone it will have a 1:21:13.280 --> 1:21:17.080 little icon of a satellite. Now, there is some confusion 1:21:17.439 --> 1:21:19.680 because when this first came out, people were thinking when 1:21:19.720 --> 1:21:22.720 it said SOS in their upper right hand corner, that 1:21:22.760 --> 1:21:25.080 meant they had access to satellite. That does not mean 1:21:25.120 --> 1:21:27.920 you have access to satellite. It's only when you see 1:21:27.920 --> 1:21:31.160 the satellite icon. So again, you can go into your 1:21:31.240 --> 1:21:36.160 settings and look for under emergency and SOS satellite and 1:21:36.200 --> 1:21:37.840 you can do a demo of how to work and 1:21:37.840 --> 1:21:41.240 that'll kick in automatically. Now, if you're on the Samsung, 1:21:41.600 --> 1:21:44.000 they let the carriers handle this. So on Samsung you 1:21:44.040 --> 1:21:47.120 can go into your connections and see under your plan 1:21:47.280 --> 1:21:51.200 if it has satellite connectivity. So, for instance, Mine sets 1:21:51.240 --> 1:21:55.400 satellite networks Verizon included with your account. You're subscribed, and 1:21:55.439 --> 1:21:58.000 so I can send text messages via satellite when a 1:21:58.040 --> 1:22:01.680 mobile network is not available. Mobile also has that functionality 1:22:01.720 --> 1:22:05.200 at and T has that functionality with certain respects. I 1:22:05.240 --> 1:22:07.519 think they're rolling it out. I'm not sure everyone has access. 1:22:08.200 --> 1:22:11.360 Starlink obviously is another way to get that through T Mobile, 1:22:11.640 --> 1:22:14.679 and then on the Pixel they have the satellite messaging 1:22:14.760 --> 1:22:17.360 as well. For emergencies. So it's a little bit different 1:22:17.439 --> 1:22:19.719 depending on the carrier. But here's the thing I've realized 1:22:20.240 --> 1:22:22.719 with these mv and os, you know, these mobile virtual 1:22:22.760 --> 1:22:25.120 network operators that people are saving a lot of money on, 1:22:25.680 --> 1:22:28.920 they so far have not announced support for this satellite 1:22:28.920 --> 1:22:31.720 messaging or satellite help, and so I think that's going 1:22:31.760 --> 1:22:34.759 to be a big differentiator in the future for your plan, 1:22:35.240 --> 1:22:37.040 because if you're saving a lot of money, you may 1:22:37.040 --> 1:22:38.360 not have access to that. I don't know how they're 1:22:38.360 --> 1:22:40.040 going to handle it, because so far I haven't seen 1:22:40.080 --> 1:22:42.240 one say hey, we're going to add this to our plan. 1:22:42.680 --> 1:22:44.640 But if you're on one of the big carriers, the 1:22:44.640 --> 1:22:46.720 big plans, or you're on an iPhone, no matter what 1:22:46.800 --> 1:22:49.519 plan you're on, you do have access to that satellite 1:22:49.520 --> 1:22:53.040 messaging as long as you have a recent iPhone. All right, 1:22:53.080 --> 1:22:55.479 coming up, we will take more of your calls at 1:22:55.479 --> 1:22:57.559 eight eight eight rich one oh one eight eight eight 1:22:57.680 --> 1:23:00.439 seven four to two four one zero one. Plus we'll 1:23:00.439 --> 1:23:02.200 hear from you on some of your emails. Right here, 1:23:02.240 --> 1:23:05.000 I'm rich on Tech. Welcome back to rich on Tech. 1:23:05.120 --> 1:23:09.000 Rich Demiro here hanging out with you talking technology. The 1:23:09.040 --> 1:23:13.080 website for the show Rich on tech dot TV. I 1:23:13.120 --> 1:23:17.000 take very good notes. Everything that is mentioned on the 1:23:17.040 --> 1:23:20.439 show is listed there. So if I mentioned, you know, 1:23:20.479 --> 1:23:23.439 a solution to a problem, or a website or some 1:23:23.479 --> 1:23:26.719 sort of link to something, it is all there. Craig 1:23:26.880 --> 1:23:30.920 was asking about satellite messaging on the iPhone, the demo. 1:23:31.000 --> 1:23:33.360 If you want to try it, just open the Settings app, 1:23:33.680 --> 1:23:36.799 go to Apps and then messages and tap satellite connection 1:23:36.960 --> 1:23:39.800 demo if you want to try that, and so, and 1:23:39.840 --> 1:23:42.880 then Kim was asking, Hey, is this free? And so 1:23:42.960 --> 1:23:45.360 it's interesting because when the iPhone first came out, this 1:23:45.400 --> 1:23:49.360 came out on iPhone fourteen, and they originally said that 1:23:49.520 --> 1:23:52.120 this was going to be free for two years, and 1:23:52.160 --> 1:23:54.760 then at the end of I guess maybe a year 1:23:54.880 --> 1:23:56.680 or so, they said, we're actually going to extend it 1:23:56.720 --> 1:23:59.639 by another year. So, so far Apple has not charged 1:24:00.120 --> 1:24:02.200 for any of this satellite messaging on their iPhone. But 1:24:02.240 --> 1:24:05.000 I think they're in a very tricky situation. They've invested 1:24:05.040 --> 1:24:08.120 a lot of money in the company that they are 1:24:08.160 --> 1:24:12.120 partnering with, Global Star, and so they want to recoup 1:24:12.160 --> 1:24:13.880 some of this. But at this point it's kind of 1:24:13.880 --> 1:24:16.519 getting tougher and tougher to charge because a lot of 1:24:16.520 --> 1:24:20.599 these companies, the cellular companies are building it into their plans, 1:24:21.120 --> 1:24:23.320 and so it's kind of like, who's going to pay 1:24:23.320 --> 1:24:25.880 an extra fifteen twenty dollars a month. That's how much 1:24:26.720 --> 1:24:30.120 T Mobile wants for non subscribers if they just want 1:24:30.160 --> 1:24:32.320 to add Starlink satellite messaging to their phone. I think 1:24:32.320 --> 1:24:35.360 it's fifteen or twenty dollars a month. So we're going 1:24:35.400 --> 1:24:37.240 to see this is going to be interesting because in 1:24:37.280 --> 1:24:39.160 the future, we're going to be connected no matter where 1:24:39.200 --> 1:24:41.800 we are, and eventually the satellite's going to get so 1:24:41.880 --> 1:24:44.320 good that you'll have satellite calling as well and even 1:24:44.439 --> 1:24:50.000 satellite data, so it continues to get better. So Verizon 1:24:50.160 --> 1:24:53.320 has satellite messaging on the Galaxy S twenty five series. 1:24:53.360 --> 1:24:57.280 It's currently free on the Pixel. Google said it's going 1:24:57.320 --> 1:24:59.160 to be free for two years on the Pixel nine 1:24:59.160 --> 1:25:01.240 and later models, but they haven't said how much it's 1:25:01.280 --> 1:25:04.599 going to cost after that. So again it's really kind 1:25:04.600 --> 1:25:07.760 of this new uncharted territory where nobody wants to make 1:25:07.800 --> 1:25:10.720 the first move because if it's going to cost ten 1:25:10.760 --> 1:25:13.640 dollars a month for this carrier, but Verizon's offering it 1:25:13.640 --> 1:25:16.680 for free, now you might jump to Verizon so, but 1:25:16.720 --> 1:25:18.200 at the end of the day, it's a great thing 1:25:18.240 --> 1:25:21.000 that we have this. It has already saved lives and 1:25:21.600 --> 1:25:24.920 keeps people connected, especially in places like national parks and 1:25:25.240 --> 1:25:27.679 wherever else you may may not have a signal anymore. 1:25:28.640 --> 1:25:31.080 Robert writes in on the website, Hey, Rich, I'm hoping 1:25:31.120 --> 1:25:33.040 you can steer me in the right direction. I'm looking 1:25:33.040 --> 1:25:36.320 for an Android app that's free for faxing documents and 1:25:36.400 --> 1:25:40.559 hip a compliant. Thanks Robert, Robert, I had to do 1:25:40.640 --> 1:25:44.000 some research on this one because you know, here's the deal. 1:25:44.320 --> 1:25:46.599 When you're looking for something like a free fax, yeah, 1:25:46.640 --> 1:25:48.400 no problem. Those are easy to find. There's a lot 1:25:48.439 --> 1:25:50.160 of apps out there that can offer you a free 1:25:50.200 --> 1:25:53.080 fact But when you're looking for something like a premium 1:25:53.080 --> 1:25:56.280 feature like hip a compliancy, that is something that the 1:25:56.320 --> 1:25:58.720 app has to go the extra mile to do, and 1:25:59.439 --> 1:26:01.160 most of the time that kind of stuff is not 1:26:01.240 --> 1:26:03.880 going to necessarily be free. But I think the best 1:26:03.920 --> 1:26:08.120 option to look for to start is facts dot plus. 1:26:08.560 --> 1:26:10.680 So facts dot plus they do have paid plans, but 1:26:10.760 --> 1:26:12.479 they have a free plan that lets you send up 1:26:12.520 --> 1:26:16.000 to ten pages, and then they have Hippo compliant plans. 1:26:16.240 --> 1:26:18.920 I'm not sure if the free tier is Hippo compliant, 1:26:19.360 --> 1:26:21.639 but I would guess you're using maybe the same sort 1:26:21.680 --> 1:26:26.160 of technology, so that's the first place to look. There's 1:26:26.160 --> 1:26:29.760 another website called I Facts, which lets you send a 1:26:29.840 --> 1:26:32.720 fact for free through their website. The paid service, once 1:26:32.760 --> 1:26:35.400 again is Hippo compliant. They don't mention on the free service. 1:26:35.479 --> 1:26:39.160 If that's Hippo compliant. Then there's HP Mobile Facts. So 1:26:39.720 --> 1:26:42.719 this is an app that you can download to your phone. 1:26:43.000 --> 1:26:45.360 It is free and according to their website, it says 1:26:45.360 --> 1:26:49.519 it does support hip hop compliant transmissions. So HP Mobile 1:26:49.560 --> 1:26:52.360 Facts that actually came with my printer when I installed 1:26:52.360 --> 1:26:54.320 my printer app that was part of it. The HP 1:26:54.439 --> 1:26:57.120 Mobile Facts was like built into the printer. So that's 1:26:57.160 --> 1:27:00.000 another app that you can download, and my favorite fact 1:27:00.560 --> 1:27:03.240 service in general. I've not used this in a while 1:27:03.280 --> 1:27:05.000 because it's been a while since I had to. You know, 1:27:05.000 --> 1:27:08.320 most people have switched to just scanning documents and DocuSign 1:27:08.400 --> 1:27:11.040 and all that stuff. But it used to be called 1:27:11.040 --> 1:27:14.720 Hello Facts and now it's called Dropbox Facts. So Dropbox 1:27:14.760 --> 1:27:18.200 purchased Hellofax. They built it into their service and you 1:27:18.200 --> 1:27:21.120 can use that as well. They offer a free few 1:27:21.160 --> 1:27:24.080 faxes to get started, but otherwise you will have to 1:27:24.080 --> 1:27:26.439 pay for that. I was using Hellofacts for a while, 1:27:26.520 --> 1:27:29.200 signing a lot of stuff and never really ran into 1:27:29.760 --> 1:27:31.760 a price ride to pay, And if I did, I 1:27:31.760 --> 1:27:34.040 think it was like ninety nine cents or something. But anyway, 1:27:34.080 --> 1:27:36.800 those are the places to look, investigate, see which one 1:27:36.840 --> 1:27:39.759 works best for you. But I guarantee if you email 1:27:39.840 --> 1:27:42.679 the doctor's office or whoever you're sending this to, they'll 1:27:42.720 --> 1:27:46.000 probably just accept a scan in an email. Trish writes 1:27:46.040 --> 1:27:47.640 in I love your show all the good info. I 1:27:47.680 --> 1:27:49.720 work in a management office of a mobile home park. 1:27:49.760 --> 1:27:52.240 Once in a while we need to notify residents, about 1:27:52.280 --> 1:27:55.000 two hundred of them via text. I'm an Apple person, 1:27:55.080 --> 1:27:56.479 and I'm wondering if there's a way to send a 1:27:56.479 --> 1:27:59.679 mass text without everyone seeing everyone else's info or replies. 1:28:00.120 --> 1:28:02.960 Looks like iPhone messages can't do this. I don't mind 1:28:02.960 --> 1:28:07.160 paying a small fee for it. So again, you're right, 1:28:07.240 --> 1:28:09.519 I message does not do this. You can send a 1:28:09.560 --> 1:28:11.880 group text, but you probably don't want to do that 1:28:11.920 --> 1:28:14.920 for this sort of mass communication. So you probably want 1:28:14.920 --> 1:28:18.519 to use a service that is paid, because texting is 1:28:18.560 --> 1:28:20.320 one of those things that if it's not paid, it's 1:28:20.320 --> 1:28:22.280 probably going to be abuse. So most of the texting 1:28:22.360 --> 1:28:26.200 services are paid, so I would check out Simple Texting. 1:28:26.640 --> 1:28:28.320 That is the one that I identified. 1:28:29.240 --> 1:28:31.680 Seems like it works the best, It does exactly what 1:28:31.760 --> 1:28:35.559 you need, and it's pretty much geared towards solutions like yours. 1:28:35.600 --> 1:28:39.479 To check it out Simple Texting. The alternative is textedly. 1:28:40.479 --> 1:28:40.840 All Right. 1:28:40.880 --> 1:28:44.080 Coming up, we're gonna talk about breaking free of the 1:28:44.760 --> 1:28:49.200 stranglehold of your smartphone on rich on Tech. Welcome back 1:28:49.200 --> 1:28:51.600 to rich on Tech. Rich Demiro here hanging out with you, 1:28:51.760 --> 1:28:56.000 talking technology the website for the show rich on Tech 1:28:56.280 --> 1:29:00.479 dot TV. Thanks for hanging out with me and talk 1:29:00.520 --> 1:29:03.400 about how great tech is. But sometimes it can be 1:29:03.479 --> 1:29:06.200 kind of mind numbing. And if you've been on vacation, 1:29:06.479 --> 1:29:09.320 or in a high school, or around pretty much any 1:29:09.360 --> 1:29:11.720 human being in this world, there are a lot of 1:29:11.720 --> 1:29:15.800 folks who are just sort of addicted and using their 1:29:15.840 --> 1:29:18.360 phone a lot. And I'm not saying I'm perfect, believe me, 1:29:18.880 --> 1:29:21.920 because I think that this stuff really challenges all of us. 1:29:21.960 --> 1:29:24.519 And I think the main part of it is that 1:29:24.600 --> 1:29:27.800 our phones are so useful that we want to have 1:29:27.840 --> 1:29:30.439 them twenty four to seven. But we also do a 1:29:30.439 --> 1:29:32.559 lot of mindless stuff on them. So joining me now 1:29:32.680 --> 1:29:36.799 is Menka Sang, the author of your Best Digital Life, 1:29:37.200 --> 1:29:40.240 Use your Mind to Tame your Tech. Thanks for joining me, 1:29:42.680 --> 1:29:45.760 Hi Rich Pleasure to be online. Yeah, So tell me 1:29:45.800 --> 1:29:51.240 about the problem we face in our world with technology. 1:29:52.000 --> 1:29:54.120 You know, I think a lot of people think that 1:29:54.200 --> 1:29:56.599 it's just that we're spending too much time on our phones, 1:29:57.080 --> 1:29:59.439 but it's so much deeper than that. It's the way 1:29:59.520 --> 1:30:03.760 that it it affects our attention and because of that, 1:30:03.960 --> 1:30:07.440 the way that it affects our well being, our productivity, 1:30:07.720 --> 1:30:12.000 and our relationships with each other. And it's the fact 1:30:12.040 --> 1:30:14.120 that we always have them in our pockets, so they're 1:30:14.120 --> 1:30:17.439 always accessible to us. It's constantly interrupting us like a 1:30:17.520 --> 1:30:19.920 kind of a metronome throughout the day. I think that 1:30:20.080 --> 1:30:23.240 the latest studies show that we know we're touching our 1:30:23.280 --> 1:30:26.880 phones every four minutes or so, and it adds up 1:30:26.880 --> 1:30:29.759 to a lot like thirty percent of our waking life. 1:30:29.800 --> 1:30:31.960 Basically, that's wild. 1:30:32.040 --> 1:30:34.360 And so I'm a big fan. You know, I have 1:30:34.400 --> 1:30:36.320 an Apple Watch, I've got an iPhone, and I'm a 1:30:36.320 --> 1:30:39.639 big fan of when I get a notification from an 1:30:39.680 --> 1:30:42.160 app on my especially on my watch, that I do 1:30:42.240 --> 1:30:45.840 not need. I immediately take action and I swipe and 1:30:45.960 --> 1:30:48.240 get rid of not only the notification, but say no 1:30:48.320 --> 1:30:52.760 more notifications from this app, because I call them notification abusers, right, 1:30:52.800 --> 1:30:55.240 Like some of these apps that just they take our 1:30:55.280 --> 1:30:58.320 time and it's like these nonsense things that they're sending me, like, hey, 1:30:58.760 --> 1:31:01.160 have you thought of ordering doors today? It's like, no, no, 1:31:01.200 --> 1:31:03.080 I don't need you. Like I will when I'm hungry, 1:31:03.120 --> 1:31:04.960 I will decide when I want to order door dash. 1:31:06.040 --> 1:31:09.000 But these phones are not going away. And so what 1:31:09.040 --> 1:31:12.160 do you think is the solution here? What does your 1:31:12.160 --> 1:31:13.439 book kind of delve into? 1:31:16.040 --> 1:31:18.519 So I think that at the end of the day, 1:31:18.560 --> 1:31:23.000 digital tech is an extension of our minds, and so 1:31:23.920 --> 1:31:26.760 our relationship with technology can only ever be as good 1:31:26.760 --> 1:31:29.360 as our relationship with our own minds. And so the 1:31:29.439 --> 1:31:35.519 book is really a deep dive into mindfulness, neuroscience, behavioral change, 1:31:36.120 --> 1:31:39.679 trying to get people to understand that that actually it's 1:31:39.800 --> 1:31:43.040 one and the same thing. And so I'll give you 1:31:43.040 --> 1:31:46.880 an example. You know, if you have a little a 1:31:46.920 --> 1:31:49.519 notepad with you and you make a note of every 1:31:49.560 --> 1:31:54.120 time you sort of unconsciously pick up your phone or 1:31:54.160 --> 1:31:58.200 turn to your device and then write down exactly what 1:31:58.240 --> 1:32:02.479 you're feeling just before you did that. It's usually some 1:32:02.520 --> 1:32:07.200 sort of discomfort, you know, whether it's boredom or being stuck, 1:32:07.360 --> 1:32:10.640 frustrated with your work, or it's something that you just 1:32:10.680 --> 1:32:13.639 don't want to be feeling. And so unless you apply 1:32:14.520 --> 1:32:16.800 mindfulness to that feeling and try to get to the 1:32:16.840 --> 1:32:19.400 bottom of that, we're always going to be turning to 1:32:19.479 --> 1:32:19.920 our phones. 1:32:19.920 --> 1:32:21.599 You know, that's the easiest solution. 1:32:22.160 --> 1:32:25.439 So that's interesting because I notice a lot that people 1:32:25.479 --> 1:32:28.320 will pull out their phones in sort of social situations 1:32:28.320 --> 1:32:30.800 where they may not want to engage. Does that apply there, 1:32:30.880 --> 1:32:33.160 Like if you're you know, if you're in a Starbucks line, 1:32:33.360 --> 1:32:36.240 or you are at a cocktail party and you don't 1:32:36.240 --> 1:32:38.680 have someone to talk to at that moment, people kind 1:32:38.720 --> 1:32:40.920 of turn to their phones to take up the time. 1:32:41.000 --> 1:32:42.240 Is that what you're talking about? 1:32:43.120 --> 1:32:43.599 Totally? 1:32:43.640 --> 1:32:46.600 I mean, that's that's a perfect example, because in a 1:32:46.640 --> 1:32:49.080 situation where you're feeling a little bit uncomfortable, and come on, 1:32:49.280 --> 1:32:51.880 we all know relationships are uncomfortable. 1:32:51.960 --> 1:32:54.200 That's like part and parcel of. 1:32:54.600 --> 1:32:57.040 Being human and communicating with each other is that there's 1:32:57.080 --> 1:33:00.120 going to be awkwardness, there's going to be misunderstandings. You 1:33:00.160 --> 1:33:03.720 know that people don't speak with subtitles yet anyways, and 1:33:04.520 --> 1:33:09.080 so the idea is that it's more convenient to turn 1:33:09.120 --> 1:33:13.040 to our phones and now with with you know, AI 1:33:13.840 --> 1:33:19.360 personalized companions, people are preferring to talk to their bots 1:33:19.400 --> 1:33:24.400 then to talk to their friends and family because they're 1:33:24.520 --> 1:33:25.280 very empathetic. 1:33:25.360 --> 1:33:29.840 Now AI bots and just that much more seamless. 1:33:29.840 --> 1:33:32.839 So you know when you say people are already turning 1:33:32.920 --> 1:33:35.720 to their phones when they're in a social situation and 1:33:35.720 --> 1:33:37.960 it's getting a bit awkward, that's just going to get 1:33:38.000 --> 1:33:41.000 worse and worse. And we're slowly going to start losing 1:33:41.040 --> 1:33:43.800 the skills to be able to have those relationships and 1:33:44.120 --> 1:33:47.480 deal with the challenging aspect of relationships. 1:33:47.800 --> 1:33:49.879 Now, I don't want to call out the younger generation 1:33:50.000 --> 1:33:52.760 because look, I mean, I think adults are affected by this, 1:33:52.920 --> 1:33:57.120 but we have grown up and we actually matured having 1:33:57.160 --> 1:34:00.880 to do these things for ourselves, whereas our kids don't, 1:34:00.920 --> 1:34:03.920 like they're growing up in this always on demand kind 1:34:03.920 --> 1:34:06.880 of Like you said, asking chat Gibt, I made a 1:34:06.960 --> 1:34:08.840 joke earlier in the show that I asked chat Gibt 1:34:08.960 --> 1:34:11.280 before I make any decision. I mean, people are doing this, 1:34:11.400 --> 1:34:13.640 like I joked, but it's actually happening. Like people are 1:34:13.680 --> 1:34:16.000 using it as a therapist, they're using it as a companion, 1:34:16.320 --> 1:34:19.680 they're using it to just chat back and forth. And 1:34:19.760 --> 1:34:22.880 I always make the statement that, imagine, right now this 1:34:22.960 --> 1:34:26.200 is just on our computers. When it's embodied in sort 1:34:26.240 --> 1:34:29.160 of a robot that is rolling around our house or 1:34:29.400 --> 1:34:32.080 sort of a companion, I mean, it's just going to 1:34:32.120 --> 1:34:34.080 get worse, Like people are humans are just we're not 1:34:34.160 --> 1:34:36.240 long for this world, are we. 1:34:37.439 --> 1:34:37.839 Yeah? 1:34:38.360 --> 1:34:45.040 Yeah, no, I completely get it. We don't want to say, well, 1:34:45.080 --> 1:34:48.320 you know, young people are getting it all wrong. I 1:34:48.360 --> 1:34:52.520 actually want to make make an interesting kind of point 1:34:52.240 --> 1:34:57.439 about digital detoxes, which is that a lot of young 1:34:57.479 --> 1:35:03.160 people are using tech in a really skillful way. And 1:35:04.479 --> 1:35:08.040 it's the nuance is when they get really clear about 1:35:08.120 --> 1:35:12.080 what they want to get out of that relationship with 1:35:12.120 --> 1:35:15.639 their tech and they start customizing it, they start getting 1:35:15.720 --> 1:35:20.200 into the settings and experimenting with it, that's when it 1:35:20.200 --> 1:35:23.280 gets interesting. That's when you can really start using it 1:35:23.320 --> 1:35:25.280 like a tool, you know, which is what. 1:35:25.240 --> 1:35:25.760 It meant to be. 1:35:25.840 --> 1:35:28.920 Like this is my phone, I'm in control. Here's what 1:35:29.000 --> 1:35:30.840 I want it to do. Like, for instance, my phone 1:35:30.920 --> 1:35:34.000 right now has a focus mode that I've created called 1:35:34.080 --> 1:35:37.760 reduce Interruptions, and on the weekends it flips into that 1:35:37.800 --> 1:35:41.400 mode and nobody can text me except maybe one or 1:35:41.439 --> 1:35:44.800 two people like it doesn't break through that reduce interruptions. 1:35:45.240 --> 1:35:47.320 And so what happens is at the end of the 1:35:47.400 --> 1:35:49.160 day or something like, I will look at my phone 1:35:49.160 --> 1:35:51.120 and be like, oh, here's a bunch of notifications that 1:35:51.160 --> 1:35:53.959 I didn't need at the moment, and I'm in control, 1:35:54.200 --> 1:35:55.760 and so does that What it comes down to is 1:35:55.800 --> 1:35:58.160 like kind of you say, tame your tech, use your 1:35:58.160 --> 1:35:59.280 mind to tame your tech. 1:35:59.360 --> 1:35:59.639 Is that? 1:36:00.320 --> 1:36:01.920 Is that what we need to do is come up 1:36:01.960 --> 1:36:07.080 with these ways of kind of we're in charge exactly exactly. 1:36:07.200 --> 1:36:09.800 It's like almost like becoming a power user or a 1:36:09.840 --> 1:36:12.960 tech connoisseur, you know. I think the key message, if 1:36:12.960 --> 1:36:14.880 I was going to say one thing, is not to 1:36:15.120 --> 1:36:20.519 use tech in a passive, default, automated way. And research 1:36:20.520 --> 1:36:23.720 shows that hardly anyone ever changes the default settings of 1:36:23.800 --> 1:36:24.240 an app. 1:36:25.120 --> 1:36:29.000 And that's shocking, isn't it. But it's just we open it, 1:36:29.040 --> 1:36:29.800 we start using it. 1:36:30.360 --> 1:36:33.479 And the opposite of that is to think, well, this 1:36:33.560 --> 1:36:35.760 is a tool, what do I want to use it for, 1:36:35.960 --> 1:36:36.920 What time of the day do. 1:36:36.880 --> 1:36:39.360 I want to use it for? And how can I 1:36:39.479 --> 1:36:40.680 really make it work for me? 1:36:41.360 --> 1:36:43.200 And knowing that your best digital life is going to 1:36:43.200 --> 1:36:46.280 be very different from everyone else's. 1:36:46.000 --> 1:36:48.720 And so what's the takeaway from the book? What will 1:36:48.760 --> 1:36:51.400 people learn in your best digital life? 1:36:53.439 --> 1:36:59.360 To We have a method called more, which I really 1:36:59.439 --> 1:37:03.080 love because it's really practical. It's about not letting any 1:37:03.080 --> 1:37:05.880 digital well being expert like me or anyone else tell 1:37:05.960 --> 1:37:08.280 you what to do with your tech, but develop your 1:37:08.280 --> 1:37:13.360 own strategy. And to do that you need to start experimenting, so, 1:37:13.560 --> 1:37:17.919 you know, figure out why your values, your goals, observe yourself, 1:37:17.960 --> 1:37:20.519 not the aspirational version of yourself, but the real you 1:37:21.240 --> 1:37:25.120 reflect on that, figure out how it's impacting your well being, 1:37:25.120 --> 1:37:29.000 your productivity, your relationships, and then test things out like 1:37:29.280 --> 1:37:34.959 small things, changes, microadjustments, beats, you know, grand big gestures 1:37:35.000 --> 1:37:39.720 any day, and then customize your experience, you know. 1:37:39.800 --> 1:37:41.439 So that's what the book is about. 1:37:42.040 --> 1:37:47.240 And we are kind of trying to approach this with 1:37:47.320 --> 1:37:49.720 this kind of positive spirit because I think tech is 1:37:49.760 --> 1:37:54.960 really exciting, especially right now, and so just because it's overwhelming, 1:37:55.200 --> 1:37:58.920 we kind of check out of it and an alternative 1:37:58.920 --> 1:38:02.240 approach is to lean into it and to figure out 1:38:02.240 --> 1:38:03.240 how to make it work for us. 1:38:03.360 --> 1:38:04.280 Oh that's so true. 1:38:04.280 --> 1:38:06.719 I hear from so many people that just say, Rich, 1:38:08.120 --> 1:38:10.400 I don't know, I don't understand this. And I call 1:38:10.439 --> 1:38:12.599 it like laying you know, you just you just turn 1:38:12.640 --> 1:38:14.519 over and lay down. It's like you just I don't 1:38:14.520 --> 1:38:15.240 I don't understand this. 1:38:15.360 --> 1:38:15.920 I give up. 1:38:16.200 --> 1:38:19.040 It's like, no, let's figure this out and figure it 1:38:19.080 --> 1:38:21.240 out for you. Because, by the way, these are tools 1:38:21.240 --> 1:38:24.639 built for us, and so we are ultimately in control 1:38:24.720 --> 1:38:25.080 of them. 1:38:25.400 --> 1:38:25.920 And I get it. 1:38:25.920 --> 1:38:28.519 It's overwhelming and people think they're gonna break something, or 1:38:28.520 --> 1:38:30.160 they're you know, not going to get a phone call 1:38:30.280 --> 1:38:32.160 or going to flip their phone into some mode that 1:38:32.280 --> 1:38:34.360 ruins it. But at the end of the day, go 1:38:34.479 --> 1:38:37.000 through the settings on these apps and really engineer them 1:38:37.080 --> 1:38:37.439 for you. 1:38:38.160 --> 1:38:39.120 Real quick before we go. 1:38:39.760 --> 1:38:42.040 Uh, if you wake up every day you reach for 1:38:42.120 --> 1:38:45.240 your phone, what's one tiny change you can make on 1:38:45.280 --> 1:38:47.120 that note starting immediately. 1:38:48.320 --> 1:38:50.519 It is a perfect example of what we're talking about, 1:38:50.600 --> 1:38:55.280 because that's the cliche of a bad digital habit. You know, 1:38:56.439 --> 1:38:58.479 for one person like me, I have a rule not 1:38:58.520 --> 1:39:00.920 to check my phone until I've dropped my son to 1:39:00.960 --> 1:39:04.160 school and I'm at my desk and that keeps my 1:39:04.200 --> 1:39:07.360 mind free for you know, enjoying my breakfast and singing 1:39:07.400 --> 1:39:09.360 more on the songs on the school run, right, But 1:39:09.640 --> 1:39:13.040 for someone else it's important to wake up and actually 1:39:13.160 --> 1:39:15.760 check in on family and friends abroad to check that 1:39:15.760 --> 1:39:18.040 they're alive and healthy. That's really important and what a 1:39:18.080 --> 1:39:20.680 magical thing to be able to actually do that, and 1:39:20.720 --> 1:39:22.479 that's a great digital habit for them, you know. 1:39:22.920 --> 1:39:26.880 And so having said that, if you do conclude that you. 1:39:26.840 --> 1:39:29.439 Don't want to reach for your phone, the first thing, easiest, 1:39:29.520 --> 1:39:31.320 best thing to do is just keep your phone out 1:39:31.360 --> 1:39:34.000 of the bedroom or if you can't do that, away 1:39:34.160 --> 1:39:36.960 inside a drawer that you can't reach, and have an 1:39:37.000 --> 1:39:40.519 alarm clock instead right next to your bed. And also 1:39:40.520 --> 1:39:42.240 think about the second time you reach for your phone. 1:39:42.240 --> 1:39:44.040 A lot of people make this mistake. Just put an 1:39:44.040 --> 1:39:46.240 alarm clock, your phone's out of the way, but then 1:39:46.600 --> 1:39:49.320 ten minutes in the bathroom they're using the phone, you know. 1:39:49.680 --> 1:39:52.280 And so for me living in London, the second thing 1:39:52.280 --> 1:39:54.360 I usually want to do is check the weather, so 1:39:54.479 --> 1:39:58.360 unpredictable for other people as a traffic update, So think 1:39:58.400 --> 1:40:00.439 about how you can get the information you need in 1:40:00.479 --> 1:40:04.240 the morning without having to expose yourself to the everythingness 1:40:04.240 --> 1:40:04.920 of the phone. 1:40:04.960 --> 1:40:06.759 You know, all the messages or the updates. 1:40:07.120 --> 1:40:10.360 Maybe the answer is an AI voice assistant like Alexa Siri. 1:40:10.920 --> 1:40:13.960 It's not necessarily anti tech. It's just selecting your tools 1:40:14.040 --> 1:40:14.759 using them wisely. 1:40:15.479 --> 1:40:16.400 Excellent advice. 1:40:16.680 --> 1:40:19.000 We're gonna leave it there, Amenka saying VI, thanks so 1:40:19.120 --> 1:40:22.599 much for joining me. Author of Your Best Digital Life, 1:40:22.680 --> 1:40:25.000 Use Your Mind to Tame Your Tech, available now right 1:40:25.080 --> 1:40:25.719 on Amazon. 1:40:26.320 --> 1:40:28.639 Indeed, yeah, get the book. I think you like him. 1:40:28.760 --> 1:40:30.040 Congrats on the book launch. 1:40:30.200 --> 1:40:33.679 Very exciting again, your Best Digital Life, Use your Mind 1:40:33.720 --> 1:40:35.240 to Tame Your Tech. I will link it up on 1:40:35.280 --> 1:40:40.439 my website. Rich on Tech dot TV. Small changes, big impact. 1:40:40.520 --> 1:40:42.960 That is what I'm hearing when it comes to technology. 1:40:43.240 --> 1:40:45.639 All right, coming up, we are going to open up 1:40:45.800 --> 1:40:49.280 the feedback two weeks worth. I hope we can get 1:40:49.280 --> 1:40:51.840 through all of it. You're listening to rich on Tech. 1:40:52.360 --> 1:40:56.040 Welcome back to rich on Tech. Rich DeMuro here talking 1:40:56.120 --> 1:40:58.320 technology with you. We're going to get to the feedback 1:40:58.520 --> 1:41:02.280 in just a moment. But first two items of note. 1:41:02.320 --> 1:41:04.280 First off, if you have AT and T. If you 1:41:04.280 --> 1:41:07.240 have an AT and T, service, your autopaid discount could 1:41:07.240 --> 1:41:11.320 be changing. Starting on April twenty fourth, twenty twenty five, 1:41:11.360 --> 1:41:14.240 AT and T is changing its autopay discount rules for 1:41:14.640 --> 1:41:18.200 wireless and Internet customers. So if you pay with a 1:41:18.240 --> 1:41:20.960 debit card, your discount is dropping from ten dollars a 1:41:20.960 --> 1:41:23.519 month to five dollars a month. If you use a 1:41:23.560 --> 1:41:25.639 credit card, you're not going to get a discount anymore 1:41:25.680 --> 1:41:29.479 at all, unless it's the Yeah, unless it's the AT 1:41:29.560 --> 1:41:32.400 and T Points Plus card from City Bank, then you'll 1:41:32.439 --> 1:41:34.639 keep a five dollars discount. If you want the full 1:41:35.080 --> 1:41:38.040 ten dollars per month per line discount, you'll have to 1:41:38.080 --> 1:41:42.040 switch to a bank account. That's what I did yesterday. Sadly, 1:41:42.160 --> 1:41:45.320 I handed over my bank account and it's not something 1:41:45.360 --> 1:41:49.040 I like to do. But basically they're raising prices unless 1:41:49.080 --> 1:41:51.880 you do that. So again, this change applies to all 1:41:51.920 --> 1:41:55.200 wireless and internet plans using auto pay and paperless billing. 1:41:56.320 --> 1:41:59.240 You can change your payment method at att, dot com, 1:41:59.240 --> 1:42:02.240 slash chain And I'm not a fan of this, but 1:42:02.280 --> 1:42:05.320 it's a trend we're seeing with all these companies. Like basically, 1:42:05.320 --> 1:42:06.800 if you want to save the most, you either have 1:42:06.840 --> 1:42:08.760 to sign up for their credit card, or you got 1:42:08.800 --> 1:42:11.439 to hand over access to your account. They like that 1:42:11.600 --> 1:42:15.400 because A it costs them less to process the payment, 1:42:15.479 --> 1:42:18.760 and b when something goes wrong, it's much easier to 1:42:18.760 --> 1:42:23.040 dispute on a credit card doing that versus them putting 1:42:23.040 --> 1:42:25.799 the money back into your account. And it is National 1:42:25.840 --> 1:42:29.479 Park Week runs through April twenty seventh. The booking site 1:42:29.520 --> 1:42:34.040 camp spot says the top searched parks for twenty twenty 1:42:34.040 --> 1:42:36.439 five include Yosemite or as I like to call it, 1:42:36.520 --> 1:42:44.600 Yosumite I love when Bobo just shakes his head, Yellowstone, Glacier, 1:42:44.840 --> 1:42:50.719 gran Titan, Sequoia, Acadia, and more and more, of course 1:42:50.800 --> 1:42:55.160 and more. Yosemite number one for its waterfalls, cliffs and trails, 1:42:55.640 --> 1:42:59.879 Yellowstone for geyser's and wildlife like bison and Bear's Glacier, 1:43:00.120 --> 1:43:05.960 Grand Teeton, high alpine drama and fewer crowds. Okay, under 1:43:06.000 --> 1:43:09.960 the radar Gems, Indiana Dunes and Hot Springs National Park. 1:43:10.439 --> 1:43:14.200 If you're not familiar with camp spot, they highlight nearby 1:43:14.439 --> 1:43:18.320 private campgrounds with amenities and easier booking than inside the parks. 1:43:19.040 --> 1:43:21.120 Have not tested them, but I've wanted to try that 1:43:21.160 --> 1:43:21.599 out all right. 1:43:21.600 --> 1:43:24.640 Time for the feedback These are the emails that you 1:43:24.760 --> 1:43:28.480 send me throughout the week. First off, Timothy from Ohio 1:43:28.600 --> 1:43:31.799 writes in, I watched your recent report on the amaze 1:43:31.800 --> 1:43:34.679 Fit Bip six smart watch. I have a bip Pro 1:43:34.760 --> 1:43:36.280 that I've used for a couple of years. I agree 1:43:36.280 --> 1:43:38.040 with your overall take on a maze Fit. The one 1:43:38.080 --> 1:43:41.400 issue I've had is with step tracking. It doesn't count 1:43:41.479 --> 1:43:44.920 steps accurately unless I'm actively swinging my arms. I've reached 1:43:44.920 --> 1:43:46.599 out to the company a few times with so far 1:43:46.640 --> 1:43:49.599 no fixed battery life is starting to fade. Otherwise it's 1:43:49.600 --> 1:43:52.960 been reliable. I appreciate how they keep improving the free app, 1:43:52.960 --> 1:43:55.760 which also works great with my Android phone. I really 1:43:55.840 --> 1:44:00.519 enjoy your reports and always get something useful from them. Yes, yeah, 1:44:00.640 --> 1:44:04.320 amaze Fit great smart watch for eighty bucks, and I 1:44:04.400 --> 1:44:07.000 agree it's really good for the price. And I don't 1:44:07.040 --> 1:44:09.200 know about the step tracking with the non moving arms, 1:44:09.240 --> 1:44:13.200 but I mean, maybe they've got to just adjust their algorithm. 1:44:13.640 --> 1:44:16.519 Last week, in my newsletter at richontech dot tv, I 1:44:16.640 --> 1:44:18.840 mentioned all of the apps that I like to use 1:44:18.960 --> 1:44:22.160 on a daily basis, and I asked you to write 1:44:22.200 --> 1:44:25.479 in with yours. Pete says, Hey, Rich, I'm really enjoying 1:44:25.600 --> 1:44:29.040 rock Ai Beta on x. It seems way more thorough 1:44:29.080 --> 1:44:33.120 than the others. Marie from Downey, California writes in The 1:44:33.160 --> 1:44:36.479 live Transcribe app helps those of us with hearing loss 1:44:36.479 --> 1:44:40.280 by captioning audio dialogue. It's not perfect. It once displayed 1:44:40.320 --> 1:44:43.439 a swear word my dad's doctor definitely didn't say, and 1:44:43.479 --> 1:44:46.240 it occasionally misses words, but overall it's been a big help. 1:44:47.520 --> 1:44:50.800 Mike from Fargo, North Carolina, North Dakota writes in via 1:44:51.200 --> 1:44:55.040 kvl kV l y picture, this is a great app 1:44:55.040 --> 1:44:57.200 that lets you snap a photo of any plant or 1:44:57.240 --> 1:44:59.680 flour and instantly get an ID. I use it all 1:44:59.760 --> 1:45:01.640 the time I'm in my garden on my iPad. It 1:45:01.680 --> 1:45:03.880 does have a twenty five dollars annual fee, but it's 1:45:03.920 --> 1:45:07.200 way more accurate than the free apps. Speaking of free, 1:45:07.320 --> 1:45:09.920 my wife uses plant net on her Android phone. It 1:45:09.960 --> 1:45:12.720 works fairly well. And did I mention it's free? 1:45:14.080 --> 1:45:14.719 Let's see. 1:45:15.560 --> 1:45:17.519 Mia writes in Hey Rich, I'm not trying to fall 1:45:17.560 --> 1:45:18.559 for anything thanks to you. 1:45:18.720 --> 1:45:19.040 Lol. 1:45:19.240 --> 1:45:23.760 Is this Venmo Facebook settlement legit? So I always go 1:45:23.840 --> 1:45:27.479 to the website Topclassactions dot com to search for that. 1:45:28.400 --> 1:45:30.160 It looks like this is legit. 1:45:30.320 --> 1:45:34.400 It stems from a class action lawsuit alleging that Facebook 1:45:34.400 --> 1:45:38.880 improperly tracked users' activities on non Facebook websites with the 1:45:38.960 --> 1:45:41.719 like button. So it was a ninety million dollars settlement, 1:45:42.200 --> 1:45:47.000 So yeah, you might be getting that. Let's see here, John, 1:45:47.040 --> 1:45:47.880 how long do we have a low? 1:45:48.080 --> 1:45:50.839 Less than a minute? Okay? This is this goes by fast. 1:45:51.960 --> 1:45:54.240 John says Rich. 1:45:54.280 --> 1:45:56.480 I took your advice and ordered one of these products, 1:45:56.520 --> 1:46:00.000 But what you didn't point out is their horrible return policy. 1:46:00.000 --> 1:46:02.479 Ourch twelve dollars shipping plus a handling fee. Who does 1:46:02.520 --> 1:46:05.280 that anymore? All for a power bank that doesn't fit 1:46:05.320 --> 1:46:08.320 our iPhone eleven promacs. I might try to get an 1:46:08.320 --> 1:46:10.639 adapter rather than losing half my money on a fifty 1:46:10.640 --> 1:46:13.519 dollars item, But next time I'm sticking with Amazon. John 1:46:13.920 --> 1:46:17.600 apologies that that happened, but yes, always always check the 1:46:17.640 --> 1:46:20.840 return policy on a website before you purchase. Most of 1:46:20.840 --> 1:46:24.439 the time I link the original website from the company, 1:46:24.800 --> 1:46:27.519 but just because that's where you get the most information. 1:46:27.840 --> 1:46:30.400 But if you're going to purchase from them directly, I 1:46:30.439 --> 1:46:33.840 would definitely check the return policy every single time. I 1:46:33.880 --> 1:46:36.640 always default to Amazon. Sometimes you pay a little bit 1:46:36.640 --> 1:46:39.840 more because the shipping quote unquote free shipping is built 1:46:39.840 --> 1:46:42.280 into the price, but it's definitely worth it. I ordered 1:46:42.280 --> 1:46:44.200 a case yesterday put out on my phone. It did 1:46:44.240 --> 1:46:46.320 not work. Sending it right back is going to be 1:46:46.320 --> 1:46:49.160 completely free to do that. Thanks for the email. 1:46:48.880 --> 1:46:49.400 That's going to do it. 1:46:49.439 --> 1:46:51.160 For this episode of the show, you can find links 1:46:51.160 --> 1:46:53.040 to everything I mentioned on the website rich on tech 1:46:53.080 --> 1:46:53.599 dot tv. 1:46:54.000 --> 1:46:56.559 I'm on social media at rich on tech. Next week 1:46:56.880 --> 1:46:58.160 we'll have an expert. 1:46:57.800 --> 1:47:01.920 With a alternative take on how social media platforms really work. 1:47:02.240 --> 1:47:04.439 My name is rich d'miro. I'll talk to you real soon.