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Speaker 1: American Airlines adding free Wi Fi to their planes with

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Speaker 1: a small catch. At and T customers, your auto pay

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Speaker 1: discounts are changing. You could lose half for all of

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Speaker 1: it depending on how you pay. And Microsoft says they've

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Speaker 1: blocked four billion dollars in fraud attempts in the last

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Speaker 1: year alone. And AI is making scams faster, smarter, and

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Speaker 1: harder to spot. Plus your tech questions answered.

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Speaker 2: What's going on?

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Speaker 1: I'm rich Demiro and this is rich on Tech. This

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Speaker 1: is the show where I talk about the tech stuff

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Speaker 1: I think you should know about. It's also the place

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Speaker 1: where I answer your questions about technology. I believe the

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Speaker 1: tech should be interesting, useful, and fun. Let's open up

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Speaker 1: those phone lines at triple eight rich one oh one.

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Speaker 1: That's eight eight eight seven four to two four one

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Speaker 1: zero one. Give me a call if you have a

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Speaker 1: question about technology. Email is also an option. Just go

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Speaker 1: to rich on Tech dot tv hit contact guests. This week,

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Speaker 1: we've got Lauren brow On from Apple, Apple's environmental product manager.

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Speaker 1: She'll talk trade in and recycling. At Apple stores, you

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Speaker 1: can turn in old devices the right way and what

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Speaker 1: really happens to all the stuff inside of them and

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Speaker 1: the gadgets themselves. Then later in the show, We've got

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Speaker 1: Menca sang Vi, author of Your Best Digital Life, Use

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Speaker 1: Your Mind to Tame Your Tech. She will talk technology

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Speaker 1: and how to take control of your screen time. Well,

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Speaker 1: this week we saw two major lawsuits against big tech companies.

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Speaker 1: Early in the week, it was the FTC against Meta,

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Speaker 1: saying its acquisitions of Instagram and WhatsApp were strategic moves

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Speaker 1: to eliminate competition. And then later in the week, it

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Speaker 1: was the Department of Justice winning a case against Google,

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Speaker 1: ruling that the company illegally monopolized the digital advertising market.

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Speaker 1: They found that Google's control over both the buying and

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Speaker 1: selling of online ads harmed publishers and consumers. And you

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Speaker 1: might remember Google was under fire earlier last year. Back

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Speaker 1: in August, another court ruled that Google violated antitrust laws

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Speaker 1: by maintaining its dominance in search. They said that Google

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Speaker 1: secured its position through those exclusionary agreements you know, like

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Speaker 1: where they pay Apple and Samsung and other companies to

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Speaker 1: make Google the default search engine on their devices. So

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Speaker 1: the government nothing has come of these cases just yet,

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Speaker 1: but the government says they might look into making Google

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Speaker 1: and these agreements or even forcing them to sell Chrome.

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Speaker 1: Of course, Google, for their part, has appealed both rulings

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Speaker 1: meta fighting theirs as well. But let's discuss here is

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Speaker 1: a pattern that I've seen over and over in the

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Speaker 1: time that I've been covering technology. Companies built something great,

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Speaker 1: they dominate the market, and then someone else comes along

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Speaker 1: and just does it better. And when that happens, the

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Speaker 1: old guard falls usually pretty fast. Now, in the early days,

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Speaker 1: you might remember it was all about Internet Explorer, and yes,

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Speaker 1: we know how that came to be on top, But

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Speaker 1: after that was fixed, it was a different story. Firefox

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Speaker 1: beat Internet Explorer. Then Chrome came along and beat out Firefox.

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Speaker 1: And now because of the blow and privacy of Chrome,

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Speaker 1: people are moving to other browsers like Brave and Duck

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Speaker 1: Duck Go. Now you might think, Rich, why is in

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Speaker 1: everyone on Edge because that's pre installed on every Windows laptop?

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Speaker 1: Why is in everyone on Safari that's pre installed on

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Speaker 1: every Mac laptop? People go to the products that work well. BlackBerry,

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Speaker 1: remember that one it was dominant. It was the force

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Speaker 1: in the phone industry until the iPhone came along and

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Speaker 1: instantly wiped it out. And now that is just a

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Speaker 1: distant memory. Search Yahoo at a time was absolute king

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Speaker 1: of search. Then Google came along and they did something better.

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Speaker 1: You actually got the search results you were looking for.

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Speaker 1: And again people switched email. Before Gmail, everyone was on

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Speaker 1: high hotmail and Yahoo Hotmail gave you like a megabyte

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Speaker 1: of storage for your email, maybe a little bit more.

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Speaker 1: Yahoo a little bit more than that. And that's the

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Speaker 1: one that I used back in the day. It was

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Speaker 1: pretty good. But then Gmail came along and gave people

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Speaker 1: unlimited space, better search, and a much cleaner design. And

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Speaker 1: what did people do? They switched to Gmail. Consumers will

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Speaker 1: switch if something better comes along. We've seen it over

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Speaker 1: and over. Remember ask Jeeves. This was the hottest search

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Speaker 1: engine for a hot minute because it promised natural language search.

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Speaker 1: It did not deliver, and people moved on. More on

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Speaker 1: that in a bit now. In the early days of technology, yes,

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Speaker 1: we did need a lot of these rules to keep

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Speaker 1: companies from forcing us to stick to their products. Companies

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Speaker 1: used to use physical tactics to get us to stay,

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Speaker 1: like installing a satellite dish on our roof, putting a

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Speaker 1: cable box under our TV, locking us into a three

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Speaker 1: year contract for a free phone that barely got reception. Yes,

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Speaker 1: I'm talking about you original iPhone on AT and T.

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Speaker 1: I switched to Verizon the day the iPhone was offered

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Speaker 1: on that better service. Now, back in the day monopoly laws,

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Speaker 1: they all seemed rooted in physical infrastructure right, protecting us

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Speaker 1: from this railroads, oil pipelines, telephone lines that these big

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Speaker 1: giant companies maintained and kept us on and also charged

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Speaker 1: us a good price. For these days, we can jump

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Speaker 1: between streaming services, phone carriers, and even home internet in minutes.

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Speaker 1: Another example, YouTube dominates video, but they couldn't figure out shorts.

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Speaker 1: TikTok came along and ate their lunch. Now I message

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Speaker 1: this one actually still bothers me. This is one of

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Speaker 1: the few services that I still believe hijacks your phone number.

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Speaker 1: And there's really no alternative to it, at least on

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Speaker 1: the iPhone. That is sort of more lock in if

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Speaker 1: you ask me, versus innovation. And yes, you can argue

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Speaker 1: there's a million messaging alternatives on the iPhone, but none

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Speaker 1: that one I still take an issue with. Now, sometimes

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Speaker 1: imitation does work. Instagram stole stories from Snapchat, and yes

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Speaker 1: it's become a main mode of storytelling on that platform.

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Speaker 1: But they also tried to copy TikTok's magic with reels

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Speaker 1: and guess what most people are talking TikTok not reels,

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Speaker 1: and again better we'll win.

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Speaker 2: And right now, TikTok does short videos better.

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Speaker 1: So this is kind of the issue I have with

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Speaker 1: some of these heavy handed lawsuits and government regulation. They

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Speaker 1: all assume that we're trapped, but these days we're not.

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Speaker 1: We're not always trapped, and sometimes the best regulation is

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Speaker 1: really choice. We saw that with Spotify. Okay, so think

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Speaker 1: about back in the day. You paid a lot of

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Speaker 1: money for your albums, right, your records, your CDs, your tapes,

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Speaker 1: your cassettes. And then Apple came along with iTunes. You

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Speaker 1: not only could put all your music in one place,

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Speaker 1: but they decimated an entire music business overnight, inventing a

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Speaker 1: whole new way to buy just one song at a

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Speaker 1: time for ninety nine cents. Now, you would think that

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Speaker 1: when screaming services came along, Apple would have the upper hand, right,

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Speaker 1: everyone would just transition to Apple Music.

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Speaker 2: That did not happen.

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Speaker 1: Everyone transitioned to Spotify, and that knocked out what Apple

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Speaker 1: built over the last ten fifteen years overnight.

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Speaker 2: What about Netflix. Same thing.

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Speaker 1: Blockbuster was the way to get your movies back in

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Speaker 1: the day, and somehow Blockbuster could not stay current with

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Speaker 1: the times. They couldn't figure out how to do DVD

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Speaker 1: by mail like Netflix was doing. Even though they offered

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Speaker 1: that service, it was not as good. And even today,

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Speaker 1: Netflix still remains the top streaming service. But think about it,

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Speaker 1: they do it with little promotion. When was the last

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Speaker 1: time you saw Netflix ad on TV? What about discounts?

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Speaker 1: They don't offer any discounts. They don't offer free trials anymore.

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Speaker 1: You can't even try the service without paying. And by

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Speaker 1: the way, when you go to cancel Netflix, if you've

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Speaker 1: ever gone to cancel, there is no screen begging you

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Speaker 1: to stay. They say, okay, we'll see you later, come

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Speaker 1: back anytime now. I do think that would change if

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Speaker 1: Netflix continues making these terrible movies that they're making, because

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Speaker 1: not every movie. You know, they have a lot of stuff,

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Speaker 1: not all of it is very good. Yes, they have

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Speaker 1: some gems on there, but I'm not sitting there every

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Speaker 1: Friday night saying, oh my gosh, Netflix, you're making the

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Speaker 1: best stuff. But the overall experience of Netflix is very good.

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Speaker 1: The search is good, the way you can download stuff,

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Speaker 1: the fact that there's always something on there, the fact

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Speaker 1: that there's stuff for everyone in the family. But people

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Speaker 1: will leave if they mess up. They always do. Even

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Speaker 1: Google Search, the king of searching for so many years.

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Speaker 1: If you asked me a couple of years ago, is

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Speaker 1: Google search the search in town? Is it ever gonna

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Speaker 1: go away? Probably would have said no. But guess what

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Speaker 1: happened November twenty twenty two, twenty twenty three, when chatchybt

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Speaker 1: came out boom overnight, Google is left scrambling. Chatchybt is

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Speaker 1: now the way to search for so many people. It's faster,

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Speaker 1: it's less cluttered, it's more direct, and Google has been

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Speaker 1: left scrambling. Not only are people using traditional search less,

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Speaker 1: no one is using Gemini, which is Google's AI as

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Speaker 1: a proprietary eponym for AI. And yes, Google and Meta

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Speaker 1: are both being sued by the government, and I get it.

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Speaker 1: I'm not one of these people that says no government absolutely,

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Speaker 1: oh my Google phone is disputing what I just said

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Speaker 1: about Google Search. It literally just said, I think there's

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Speaker 1: a misunderstanding in your statement. Okay, Gemini, not only okay,

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Speaker 1: so yes, So I'm not one of these people that

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Speaker 1: says no government oversight, right, Like, of course we need

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Speaker 1: government oversight in various aspects of our lives.

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Speaker 2: Guardrails matter on this stuff. We have AI.

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Speaker 1: The tech industry has been largely unchecked for years. But

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Speaker 1: that's been very important for the growth of a lot

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Speaker 1: of these things. But let's not forget a lot of

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Speaker 1: these giants did earn their spot by building something better.

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Speaker 1: Back to those whole ad networks, right, this whole lawsuit

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Speaker 1: against Google. I'm not an expert in the ad networks

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Speaker 1: are publishing, but think about the ads that you see

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Speaker 1: on the bottom of so many ad publishers pages, right,

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Speaker 1: it's all garbage, all that stuff with those weird pictures

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Speaker 1: and the weird headlines and the clickbait. You skip right

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Speaker 1: past them.

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Speaker 2: Right.

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Speaker 1: Google made ads that are relevant, People click them. It's

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Speaker 1: good for the publisher, it's good for the ad network.

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Speaker 1: It's good for everyone. Now Instagram it's the unifying social network.

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Speaker 1: Everyone is on it.

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Speaker 2: Again.

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Speaker 1: The market moves when the product improves. It's just that simple.

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Speaker 1: So the companies that are still out there thinking that

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Speaker 1: they can cling to their market share with gimmicks or

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Speaker 1: digital strongholds that may work in the short term, but

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Speaker 1: as history shows us, in the long term, all you

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Speaker 1: have to do is build something better or someone else will.

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Speaker 1: It's still happening today. All right, coming up, we are

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Speaker 1: going to have some of your questions. Triple eight rich

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Speaker 1: one on one eight eight eight seven four to two

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Speaker 1: four one zero one. You are listening to rich on Tech.

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Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging

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Speaker 1: out with you, talking technology at triple eight rich one

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Speaker 1: oh one. That's eight eight eight seven four two four

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Speaker 1: one zero one. Richard is in bell California. You're on

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Speaker 1: with rich.

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Speaker 2: Richard.

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Speaker 3: Hell, when I click on check out, you know you

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Speaker 3: get that lock symbol with a spinning thing around it. Well,

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Speaker 3: that never stops. It just keeps going and going for hours.

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Speaker 3: What's going on there?

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Speaker 1: So you're trying to check out on PayPal and you

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Speaker 1: can't get past that spinny screen.

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Speaker 4: Yeah, okay.

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Speaker 1: Typically what's happening there is you have something that's interfering

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Speaker 1: with the functionality of the website. Ninety nine percent of

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Speaker 1: the time if there is a problem with a website loading,

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Speaker 1: it is some sort of extension on your browser, or

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Speaker 1: an AD blocker or a VPN. So those are the

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Speaker 1: things to look for anytime there's a problem that what

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Speaker 1: I do is typically toggle off if you're if you're

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Speaker 1: using a good ad block or there should be an

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Speaker 1: option on the ad blocker to pause on that website.

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Speaker 1: So try reloading the site by pausing it and then

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Speaker 1: reloading and see if that helps. If that does not,

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Speaker 1: make sure you're not running sort of a network ad

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Speaker 1: blocker or a VPN on the entire network. And then

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Speaker 1: the other thing you can do is wipe that site

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Speaker 1: off of your browser and start over so you can

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Speaker 1: go in on Google. When you're on a website, there's

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Speaker 1: actually a way to just erase the cookies from that

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Speaker 1: particular website. To the left, if you're on Chrome, to

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Speaker 1: the left of the URL bar, you'll see kind of

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Speaker 1: two little I know, they almost look like dashes with circles,

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Speaker 1: And you tap that, it says view site information, and

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Speaker 1: it tells you connection is secure, third party sign in

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Speaker 1: cookies and site data, So you can tap the cookies

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Speaker 1: and site data and it says manage on device site

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Speaker 1: data and you can tap that and you can actually

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Speaker 1: delete the data from that web site.

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Speaker 2: So right now I'm on Reddit and I've got.

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Speaker 1: The two little cookies from Reddit, and I can just

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Speaker 1: delete those cookies and then what's going to happen is

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Speaker 1: it's basically if you're signing to that website or it

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Speaker 1: has saved any information on your computer, that information will

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Speaker 1: be wiped clean and now you can deal with that

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Speaker 1: website in.

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Speaker 2: A fresh way.

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Speaker 1: So, Robert Richard, the other thing I would try to

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Speaker 1: do is go to this website, the PayPal site, from

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Speaker 1: a private browser window or use a different browser.

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Speaker 2: That's the other thing I'll do.

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Speaker 1: So if I really don't want to deal with all

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Speaker 1: these things, I'll just open up like say Safari on

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Speaker 1: my computer or something. And because that's kind of a

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Speaker 1: browser I don't typically use on a daily basis, there's

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Speaker 1: nothing in there, so it doesn't have any extensions on it,

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Speaker 1: it's got no ad blockers, and so I'll just go

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Speaker 1: to that website from there and see if that website's working.

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Speaker 1: And if it is, then you know it's something that

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Speaker 1: you have installed on your other browser that is interfering

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Speaker 1: with this website. But I would say my experience, ninety

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Speaker 1: nine percent of the time it is either an ad

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Speaker 1: blocker situation. It's basically stopping some sort of code from

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Speaker 1: running on that site, or it is a cookie that's

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Speaker 1: just kind of needs to be cleared out and started over.

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Speaker 2: A great question.

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Speaker 1: Happens all the time, and it is very frustrating when

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Speaker 1: that happens, because you're sitting there wondering like, hey, is

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Speaker 1: this me? Is it the website? But I would say

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Speaker 1: a majority of the time, if it's a large website,

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Speaker 1: it's probably something on your end, because it's not like

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Speaker 1: Paypalace sitting there for hours of the day and the

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Speaker 1: website is not allowing people to complete their transactions. Great question.

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Speaker 1: Thanks for the call. Let's go to Dennis and San Dimas. Dennis,

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Speaker 1: you're on with Rich.

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Speaker 5: Hi, Rich, and thank you for taking my call.

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Speaker 2: Absolutely, what can I help you?

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Speaker 6: Hear me?

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Speaker 5: All right?

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Speaker 2: Yeah, you sound great.

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Speaker 5: Thank you. I work in a small printing company and

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Speaker 5: we have a mixed Macintosh and a Windows environment. I'm sorry,

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Speaker 5: I'm kind of old school. I still call it an

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Speaker 5: IBM environment, but it's a Windows environment, and we heavily

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Speaker 5: use Adobe type products like in design, Photoshop and so

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Speaker 5: on and so forth. So we have a large amount of

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Speaker 5: customer files that are in design files, and then we

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Speaker 5: have terabytes worth of this data. I'm trying to find

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Speaker 5: some type of attached storage network attached storage or something

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Speaker 5: similar to it, a server maybe that we can store

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Speaker 5: all the data and files for our customers, but it

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Speaker 5: also needs to be friendly with not only Macintosh, but

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Speaker 5: Windows computers also are shared on the same network. Do

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Speaker 5: you have any recommendations?

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Speaker 2: Yeah, I mean, so here's the thing.

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Speaker 1: I think that you're going to find that this is

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Speaker 1: a lot easier than you think these You know, the

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Speaker 1: cross compatibility of both Mac and PC has come a

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Speaker 1: long way since you know, you mentioned the IBM stuff.

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Speaker 1: I mean, it's pretty much plug and play at this

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Speaker 1: point for all of the main provider.

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Speaker 2: So I can tell you the one that I've tried.

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Speaker 1: I've tried the consumer side of things, but these companies

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Speaker 1: make them for sort of the business. This sounds like

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Speaker 1: you need kind of a prosumer version of one of

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Speaker 1: these NAS drives. But basically you're looking what you want

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Speaker 1: to look for is make sure it supports SMB. That's

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Speaker 1: the standard one for Windows Apple. There is something called

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Speaker 1: AFP Apple Filing Protocol, but that is I don't really

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Speaker 1: think you necessarily need to look for that specifically. I

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Speaker 1: think you just want to look on these NAS drives

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Speaker 1: or these NAS servers, and make sure they say they're

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Speaker 1: compatible with Mac and PC. Sinology and q nap are

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Speaker 1: the two brands that I've just looked up and confirmed.

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Speaker 1: They both will work for home and business. I think

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Speaker 1: they're great for that and they will support both the

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Speaker 1: Mac and PC side of things. So check out Synology,

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Speaker 1: check out q nap. Just make sure that the server

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Speaker 1: that you get is maybe a step above what you

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Speaker 1: would get as a consumer, because a lot of people

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Speaker 1: are going to be accessing this. Sounds like you're moving

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Speaker 1: big file for sort of a high transfer rate as

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Speaker 1: well like a faster support speed on this thing. So

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Speaker 1: but Dennis, I think you'll find it pretty easy. These days,

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Speaker 1: most of those are plug and play. Thanks for the call.

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Speaker 1: Eight eight eight rich one oh one eight eight eight

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Speaker 1: seven four to two four one zero one. Coming up,

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Speaker 1: we'll talk more tech right here.

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Speaker 2: I'm rich on Tech.

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Speaker 1: Welcome back to rich on Tech. Nintendo has updated it's

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Speaker 1: information for the upcoming switch to remember, there was this

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Speaker 1: whole issue with tariffs and they're worried that they might

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Speaker 1: have to change the prices or the pre orders. But

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Speaker 1: pre orders are going to start in the US on

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Speaker 1: April twenty fourth. The launch date will stay the same,

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Speaker 1: June fifth, twenty twenty five. I know a lot of

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Speaker 1: people are excited for this console. It's been many years

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Speaker 1: since Nintendo completely revamped this. The base console price will

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Speaker 1: still remain at four hundred and fifty dollars, that's what

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Speaker 1: they said from day one. The bundle with Mario Kart World,

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Speaker 1: that's going to be five hundred dollars. So if you

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Speaker 1: want to play that game, get the bundle. It's going

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Speaker 1: to save you at least thirty dollars. Game pricing, Mario

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Speaker 1: Kart World at least eighty dollars, Donkey Kong Bonanza seventy dollars. Now,

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Speaker 1: what Nintendo said is they are raising prices on some

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Speaker 1: of the accessory on some of the accessories for this

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Speaker 1: device due to quote market conditions. So a pro controller

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Speaker 1: eighty five bucks, a new pair of the JOYCN twos

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Speaker 1: which magnetically attached to this thing ninety five dollars, the

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Speaker 1: doc set one hundred and twenty dollars, carrying case bundle

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Speaker 1: eighty five dollars, and Nintendo says it may adjust prices

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Speaker 1: again based on anything that shifts. But the good news

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Speaker 1: is the price of the console is staying the same.

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Speaker 1: The accessories, you know, you can get those over time,

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Speaker 1: but I know people were interested in the pre launch

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Speaker 1: date or the pre order date and the actual price

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Speaker 1: of the bundle and the base console. By the way,

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Speaker 1: my pal Matt Swider, who you've heard on this show

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Speaker 1: many times, the short com He's got all the details

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Speaker 1: on the Prouder stuff.

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Speaker 2: He stays up with that stuff much more than I do.

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Speaker 2: So check him out. Let's go to another Richard. Wow,

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Speaker 2: Richard and Arcadia, you're on with rich Hello.

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Speaker 7: Hi, I'm looking for a recommendation for photo scanner, and

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Speaker 7: also you can suggest app or a software so I

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Speaker 7: can label a file picture so I can locate it

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Speaker 7: or find it easier.

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Speaker 1: Okay, what are you scanning? Prints or negatives?

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Speaker 7: Basically a picture?

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Speaker 2: Yeah, okay, all right, So there's a couple ways do this.

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Speaker 1: The first is the most expensive but also the fastest,

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Speaker 1: and I've tested this it is incredible. It's the EPSOM

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Speaker 1: Fast Photo FF six' eighty w and this is a

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Speaker 1: real high speed system. You take a bunch of your pictures,

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Speaker 1: you put them in the feeder. It goes through them

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Speaker 1: just as fast as you can imagine. So you can

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Speaker 1: put a whole bunch of in there at a time,

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Speaker 1: it'll scan them. That's the absolute quickest way to get

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Speaker 1: these things scanned. It's also very expensive, over five hundred dollars.

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Speaker 1: So when I did my segment on this for TV,

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Speaker 1: I said, look, split this with a family member, right,

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Speaker 1: you pay two hundred and fifty bucks. You can you know,

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Speaker 1: scan your pictures. You go and have these and now

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Speaker 1: it's a lot cheaper. And everyone has photos around in

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Speaker 1: their garage they want to scan, So ask a couple

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Speaker 1: of family members, or you can sell this thing on

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Speaker 1: you know, let go or offer up when you're done,

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Speaker 1: something like that. So that's the first way, the fastest,

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Speaker 1: but the most expensive. The second way is a flatbed scanner.

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Speaker 1: And also I would look to epsyn. They've got a

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00:20:38,040 --> 00:20:40,840
Speaker 1: couple of these flatbed scanners much cheaper. You can get

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Speaker 1: one for under one hundred dollars. They go under the

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Speaker 1: Perfection name. And the downside to that is that you

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Speaker 1: are going to be taking a much longer time to

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Speaker 1: scan these pictures because you got to put them on

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Speaker 1: that flat bed tray or that. Yeah, I guess it's

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00:20:54,880 --> 00:20:58,439
Speaker 1: a tray one at a time, and so that's going

396
00:20:58,520 --> 00:21:01,760
Speaker 1: to be a much slower undertaking, but again, you can

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Speaker 1: do it. And the nice thing about that is that

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Speaker 1: if your pictures are different sizes, it'll be a lot

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Speaker 1: easier to scan those, you know, if they're different thicknesses,

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00:21:10,359 --> 00:21:14,480
Speaker 1: weight sizes. A flatbed makes that process much easier. Now

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00:21:14,520 --> 00:21:16,920
Speaker 1: the third way, the third option is to use an app.

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00:21:17,280 --> 00:21:20,600
Speaker 1: So if you don't necessarily care about the highest quality

403
00:21:20,680 --> 00:21:22,720
Speaker 1: of these photos, if you just want to get them

404
00:21:22,720 --> 00:21:26,640
Speaker 1: scanned in Google has an app called photo scan.

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Speaker 5: Now.

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Speaker 1: I do not think that they have updated this in

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Speaker 1: a while, so that's the only downside, But I mean,

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00:21:33,080 --> 00:21:35,120
Speaker 1: it does what it needs to do, and the big

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00:21:35,119 --> 00:21:37,600
Speaker 1: thing about photo scan is that it will remove the

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00:21:37,600 --> 00:21:40,840
Speaker 1: glare from the pictures because it makes you take four

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00:21:40,920 --> 00:21:44,240
Speaker 1: pictures of the picture and then it uses some machine

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00:21:44,320 --> 00:21:47,240
Speaker 1: learning to merge those together. Yeah, the last time this

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00:21:47,359 --> 00:21:49,399
Speaker 1: was updated was in twenty twenty two, so it's not

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Speaker 1: the most up to date version of a photo scanner app.

415
00:21:52,160 --> 00:21:54,680
Speaker 1: But Google still keeps it on the App Store and

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Speaker 1: it's available for iPhone and Android. The other one I've

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Speaker 1: tested that's actually really good Photo Mine p h O

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Speaker 1: t O M y n E, and this one is

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Speaker 1: much more updated regularly. It's got five million downloads. And

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Speaker 1: this is a company that lets you scan photos. You

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Speaker 1: can scan negatives, so they do a great job of

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Speaker 1: not only scanning your photos but also restoring them as well.

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Speaker 1: And again the name is photo Mine P H O

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Speaker 1: T O M y n E. And finally, to answer

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Speaker 1: your question, Richard, when it comes to labeling your pictures,

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Speaker 1: I do not believe you need to do that. We've

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Speaker 1: got AI. You can put these into any sort of

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00:22:35,560 --> 00:22:41,200
Speaker 1: photo storage site like a Google Photos, a OneDrive, Amazon Photos,

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Speaker 1: and Apple iCloud, whatever you want, and every single one

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Speaker 1: of them will slice and dice these pictures based on

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00:22:47,400 --> 00:22:50,399
Speaker 1: what is in them. So if it has people, you

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00:22:50,440 --> 00:22:53,040
Speaker 1: can easily find the people in those. It will identify

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00:22:53,080 --> 00:22:56,360
Speaker 1: that places, it will look for landmarks. You'll be able

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00:22:56,400 --> 00:22:58,640
Speaker 1: to search Paris and see all your pictures from Paris,

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00:22:59,240 --> 00:23:02,280
Speaker 1: and on and on and on. So I don't really

436
00:23:02,320 --> 00:23:05,600
Speaker 1: think there is a need to organize pictures anymore because

437
00:23:05,640 --> 00:23:09,080
Speaker 1: AI has gotten so good at helping us find pictures.

438
00:23:09,160 --> 00:23:11,120
Speaker 1: I know I can find any picture in my library

439
00:23:11,400 --> 00:23:14,640
Speaker 1: in about one second, except for the actual picture.

440
00:23:14,680 --> 00:23:15,399
Speaker 2: I'm looking for.

441
00:23:15,400 --> 00:23:17,640
Speaker 1: Any other picture that's similar. Sure, I will be able

442
00:23:17,680 --> 00:23:19,800
Speaker 1: to find. But that one that I know I took,

443
00:23:20,160 --> 00:23:22,520
Speaker 1: that's the one that does not get on earthed. I'm

444
00:23:22,560 --> 00:23:24,280
Speaker 1: kind of kidding. Most of the time it does work.

445
00:23:24,320 --> 00:23:27,280
Speaker 1: But those are the ways that I would recommend. You know,

446
00:23:27,320 --> 00:23:29,040
Speaker 1: the scanning stuff, it's going to take a while if

447
00:23:29,040 --> 00:23:35,080
Speaker 1: you want, if you want just an expert to do it.

448
00:23:35,760 --> 00:23:37,800
Speaker 1: There are some companies out there that can do that.

449
00:23:38,000 --> 00:23:40,160
Speaker 1: But scan my Photos is one that I actually use

450
00:23:40,320 --> 00:23:44,720
Speaker 1: to scan my pictures. They're based i think in Irvine, California.

451
00:23:44,720 --> 00:23:47,000
Speaker 1: Issue They used to allow you to drop them off

452
00:23:47,040 --> 00:23:48,680
Speaker 1: if you wanted to, like, if you don't want to

453
00:23:48,720 --> 00:23:50,600
Speaker 1: send them through the mail, because that's kind of the

454
00:23:50,600 --> 00:23:52,760
Speaker 1: big thing with scanning pictures is you got to send

455
00:23:52,760 --> 00:23:54,879
Speaker 1: them in the mail and so that there's you know

456
00:23:54,920 --> 00:23:57,439
Speaker 1: a little bit of apprehension there if you're sending pictures

457
00:23:57,440 --> 00:24:01,040
Speaker 1: through the mail, because something could happen there. Great question, Richard,

458
00:24:01,040 --> 00:24:04,440
Speaker 1: thanks for it, and yes, get those pictures scanned. It's

459
00:24:04,480 --> 00:24:07,720
Speaker 1: so great to have the old pictures in your digital

460
00:24:07,760 --> 00:24:10,960
Speaker 1: library because it's fun, you know, not only for Flashback

461
00:24:11,000 --> 00:24:14,200
Speaker 1: Friday and Throwback Thursday and all that fun stuff on

462
00:24:14,240 --> 00:24:16,280
Speaker 1: social media, but you know, it's kind of fun to

463
00:24:16,320 --> 00:24:19,160
Speaker 1: have these things show up on your photo frames or

464
00:24:20,080 --> 00:24:22,840
Speaker 1: just on your memories on Google Photos. Like half of

465
00:24:22,880 --> 00:24:25,240
Speaker 1: my fun on my phone now is just watching the

466
00:24:25,280 --> 00:24:27,720
Speaker 1: Google Photos memories. Kind of makes me sad at some

467
00:24:27,720 --> 00:24:29,320
Speaker 1: point because I'm like, oh my gosh, my kids have

468
00:24:29,480 --> 00:24:34,160
Speaker 1: grown so fast, but it's also really cool. Let's see

469
00:24:34,240 --> 00:24:38,320
Speaker 1: here if you are if you bought something from HP.

470
00:24:39,040 --> 00:24:41,800
Speaker 1: There is a settlement this week that has they put

471
00:24:41,840 --> 00:24:44,439
Speaker 1: up their website, so four million dollars settlement. HP has

472
00:24:44,480 --> 00:24:49,240
Speaker 1: agreed to overclaims that it advertised misleading discounts on its website,

473
00:24:49,800 --> 00:24:53,040
Speaker 1: So if you bought something from HP's website recently, you

474
00:24:53,080 --> 00:24:55,560
Speaker 1: could be owed up to one hundred dollars. The lawsuits

475
00:24:55,560 --> 00:24:58,040
Speaker 1: said that HP made deals look better than they actually were,

476
00:24:58,600 --> 00:25:02,320
Speaker 1: causing customers to overpay. Of course, as with every settlement

477
00:25:02,359 --> 00:25:05,320
Speaker 1: with every company, HP admits to no wrongdoing. But they

478
00:25:05,320 --> 00:25:07,920
Speaker 1: are paying out this four million dollars, which quite honestly

479
00:25:08,000 --> 00:25:10,440
Speaker 1: is not very much for a company of this size,

480
00:25:10,560 --> 00:25:12,240
Speaker 1: but I guess to make this thing go away, that's

481
00:25:12,280 --> 00:25:16,399
Speaker 1: what they did. If you bought an HP laptop, a desktop, mice,

482
00:25:16,520 --> 00:25:20,320
Speaker 1: or keyboards from HP dot com between June fifth, twenty

483
00:25:20,359 --> 00:25:23,879
Speaker 1: twenty one and October twenty eighth, twenty twenty four, you

484
00:25:23,920 --> 00:25:26,520
Speaker 1: may qualify. Like I said, the payouts range from ten

485
00:25:26,560 --> 00:25:28,480
Speaker 1: to one hundred dollars, So if you bought a mouse,

486
00:25:28,480 --> 00:25:30,320
Speaker 1: you're probably gonna get closer to ten dollars. If you

487
00:25:30,359 --> 00:25:33,199
Speaker 1: bought a laptop, you're probably gonna get closer to one

488
00:25:33,240 --> 00:25:36,600
Speaker 1: hundred dollars. Claims are due by June ninth, so we've

489
00:25:36,600 --> 00:25:39,359
Speaker 1: got a couple months here. You will need some details

490
00:25:39,359 --> 00:25:42,400
Speaker 1: from your order, like the product name, order number, purchase date,

491
00:25:43,000 --> 00:25:46,000
Speaker 1: and the final court approval is set for August twenty first,

492
00:25:46,040 --> 00:25:48,560
Speaker 1: so nothing's gonna happen before then. But you can go

493
00:25:48,600 --> 00:25:52,840
Speaker 1: in the meantime to hpsettlement dot com HP settlement dot

494
00:25:52,880 --> 00:25:55,800
Speaker 1: com to put your information in and you know, search

495
00:25:55,840 --> 00:25:57,960
Speaker 1: your email to see if if you think you bought

496
00:25:57,960 --> 00:26:00,439
Speaker 1: something on HP dot com might be worse fit to

497
00:26:01,280 --> 00:26:05,440
Speaker 1: put your name in for that. One little programming note.

498
00:26:05,520 --> 00:26:07,680
Speaker 1: So I was off last week. We did a best

499
00:26:07,720 --> 00:26:10,280
Speaker 1: of show. I don't typically announce those before I go

500
00:26:10,320 --> 00:26:13,719
Speaker 1: on vacation, but I did. While I was on vacation,

501
00:26:13,920 --> 00:26:16,560
Speaker 1: got so many emails from folks saying, hey, Rich, where's

502
00:26:16,600 --> 00:26:17,280
Speaker 1: the podcast?

503
00:26:17,400 --> 00:26:19,719
Speaker 2: What the heck? Happened, is my podcast working.

504
00:26:20,000 --> 00:26:22,639
Speaker 1: I know Bobo just perked up because he delivered the

505
00:26:22,680 --> 00:26:25,960
Speaker 1: podcast to me, But I don't typically post the podcast

506
00:26:25,960 --> 00:26:28,359
Speaker 1: when I'm on vacation, and there's a couple of reasons

507
00:26:28,400 --> 00:26:30,840
Speaker 1: for that. A. I'm trying to stay on vacation number one.

508
00:26:31,560 --> 00:26:33,680
Speaker 1: B It's a best of show, so I feel like, Okay,

509
00:26:33,680 --> 00:26:36,520
Speaker 1: people have heard what I said before, but from what

510
00:26:36,600 --> 00:26:39,880
Speaker 1: I've heard from you emailing me, you would rather have

511
00:26:40,200 --> 00:26:43,320
Speaker 1: all of the shows in your podcast reader no matter what.

512
00:26:43,920 --> 00:26:47,720
Speaker 1: So in the future I will probably post those. I'm

513
00:26:47,720 --> 00:26:49,840
Speaker 1: not going to guarantee, but I will probably post those

514
00:26:49,880 --> 00:26:51,879
Speaker 1: from here on out because I got so many emails

515
00:26:51,920 --> 00:26:54,240
Speaker 1: from people that said, Rich, you ruined my whole weekend.

516
00:26:54,800 --> 00:26:57,160
Speaker 1: I was waiting there, I was trying to download your show.

517
00:26:57,200 --> 00:26:59,639
Speaker 1: I was trying to listen and I couldn't. And you know,

518
00:26:59,680 --> 00:27:01,960
Speaker 1: I'm a laborating a little bit, but that's kind of

519
00:27:02,000 --> 00:27:04,159
Speaker 1: the uh, it's kind of the image I got in

520
00:27:04,200 --> 00:27:06,879
Speaker 1: my head. So anyway, moving forward, if you follow the

521
00:27:06,920 --> 00:27:09,040
Speaker 1: newsletter rich on tech dot TV, I will give you

522
00:27:09,080 --> 00:27:11,360
Speaker 1: a quick heads up on that if that does happen

523
00:27:11,440 --> 00:27:14,560
Speaker 1: in the future. But I know from what I've gathered

524
00:27:14,760 --> 00:27:16,600
Speaker 1: you like to hear the show, you like to have

525
00:27:16,640 --> 00:27:19,000
Speaker 1: the podcast, So it's probably better to have the best

526
00:27:19,000 --> 00:27:22,159
Speaker 1: of show in the feed versus not eight eight eight

527
00:27:22,320 --> 00:27:24,760
Speaker 1: rich one o one eight eight eight seven four to

528
00:27:24,760 --> 00:27:28,159
Speaker 1: two four one zero one. The website rich on tech

529
00:27:28,400 --> 00:27:33,119
Speaker 1: dot tv coming up. If you're a college student, you

530
00:27:33,160 --> 00:27:36,080
Speaker 1: can get free access to Google's AI. I'll tell you

531
00:27:36,119 --> 00:27:39,159
Speaker 1: how right here, I'm rich on Tech. Welcome back to

532
00:27:39,320 --> 00:27:42,199
Speaker 1: rich on Tech. Rich DeMuro here hanging out with you

533
00:27:42,440 --> 00:27:46,920
Speaker 1: talking technology at triple eight rich one oh one eight

534
00:27:47,000 --> 00:27:50,800
Speaker 1: eight eight seven four to two four one zero one.

535
00:27:51,840 --> 00:27:55,119
Speaker 1: As I mentioned, I was on vacation last weekend.

536
00:27:55,359 --> 00:27:56,200
Speaker 2: We went to Hawaii.

537
00:27:56,280 --> 00:27:59,639
Speaker 1: It was a great trip. Always fun there. The kids

538
00:27:59,800 --> 00:28:02,240
Speaker 1: have a great time. Actually, one of our best friends,

539
00:28:02,359 --> 00:28:05,399
Speaker 1: Bald Bryan of you might know him from he's on

540
00:28:05,400 --> 00:28:08,160
Speaker 1: the Adam Kroll Show for a long time. Now he's

541
00:28:08,200 --> 00:28:10,920
Speaker 1: doing his own newsletter all about movie picks. And by

542
00:28:10,960 --> 00:28:13,399
Speaker 1: the way, I so I helped him, you know, I

543
00:28:13,440 --> 00:28:16,159
Speaker 1: do this newsletter. And so he was asking me about,

544
00:28:16,240 --> 00:28:18,480
Speaker 1: you know, starting a newsletter, and I said, absolutely should

545
00:28:18,480 --> 00:28:21,360
Speaker 1: start one. And he's a great writer. He knows his movies,

546
00:28:21,400 --> 00:28:25,160
Speaker 1: that's his big thing. And so as a test because

547
00:28:25,160 --> 00:28:27,960
Speaker 1: he kind of pitched himself to come on this show

548
00:28:28,920 --> 00:28:31,080
Speaker 1: during while we were in Hawaii, and I said, you know,

549
00:28:31,119 --> 00:28:33,600
Speaker 1: I might consider that, you know, the streaming kind of

550
00:28:33,600 --> 00:28:36,040
Speaker 1: a tech angle. You start a newsletter, and so as

551
00:28:36,080 --> 00:28:39,120
Speaker 1: a little test, I watched a movie that he recommended

552
00:28:39,640 --> 00:28:42,720
Speaker 1: on his newsletter and so I was like, let me

553
00:28:42,760 --> 00:28:44,560
Speaker 1: just see. It was like, so he does this pick,

554
00:28:44,640 --> 00:28:47,360
Speaker 1: like a streaming pick each week, maybe a couple of them,

555
00:28:47,360 --> 00:28:48,840
Speaker 1: like stuff that you can watch for free on your

556
00:28:48,840 --> 00:28:51,800
Speaker 1: streaming services, and so he recommends, you know, stuff you

557
00:28:51,880 --> 00:28:54,160
Speaker 1: might not have heard of. And it was this movie

558
00:28:54,160 --> 00:28:57,960
Speaker 1: called Logan Lucky twenty seventeen. It was a crime action

559
00:28:58,080 --> 00:29:02,080
Speaker 1: thriller actually had like Katie Holmes, so big stars in

560
00:29:02,120 --> 00:29:06,000
Speaker 1: this movie Channing Tatum by the way, Bobo, you'll appreciate this.

561
00:29:06,400 --> 00:29:09,680
Speaker 1: My wife and I are surfing through the movies, you know,

562
00:29:09,840 --> 00:29:15,200
Speaker 1: on on the TV. Yeah, and she just somehow, somehow

563
00:29:15,200 --> 00:29:17,000
Speaker 1: happened to knew who Channing Tatum was.

564
00:29:17,160 --> 00:29:19,520
Speaker 2: She like like, oh, the movie with that hot guy

565
00:29:19,520 --> 00:29:19,720
Speaker 2: in it.

566
00:29:19,800 --> 00:29:20,120
Speaker 6: I'm like.

567
00:29:22,360 --> 00:29:24,160
Speaker 2: She just kind of like slipped it in there, right.

568
00:29:24,440 --> 00:29:26,840
Speaker 1: She was like kind of like Jones gonna watch that movie,

569
00:29:26,840 --> 00:29:28,240
Speaker 1: but didn't realize, like I don't know if that movie

570
00:29:28,320 --> 00:29:30,200
Speaker 1: really appeals to us. She's like, well, that guy's in it,

571
00:29:30,720 --> 00:29:32,760
Speaker 1: that guy's in it, we can watch it.

572
00:29:33,920 --> 00:29:34,640
Speaker 2: That was funny.

573
00:29:35,320 --> 00:29:40,720
Speaker 1: But Adam Driver's in this, Daniel Craig, Riley Keo, Hillary Swank,

574
00:29:40,800 --> 00:29:42,600
Speaker 1: Katie Home so all star casts, but I never heard

575
00:29:42,640 --> 00:29:45,840
Speaker 1: of it. Anyway, long story short, or probably longer in

576
00:29:45,880 --> 00:29:47,600
Speaker 1: this case, I did watch it on the plane on

577
00:29:47,640 --> 00:29:50,880
Speaker 1: Netflix and it was great. And so yes, Brian will

578
00:29:50,880 --> 00:29:54,000
Speaker 1: be appearing on the show because I do trust his recommendations,

579
00:29:54,040 --> 00:29:56,560
Speaker 1: not that I question them, but he's doing a great

580
00:29:56,600 --> 00:29:59,800
Speaker 1: job with his newsletter. And anyway, his kid was there.

581
00:30:00,000 --> 00:30:02,719
Speaker 1: So one thing I learned on this trip is that

582
00:30:02,760 --> 00:30:05,000
Speaker 1: when you were on a trip with your kids, having

583
00:30:05,000 --> 00:30:07,440
Speaker 1: other kids to play with, it kind of leaves a

584
00:30:07,440 --> 00:30:10,120
Speaker 1: lot of time for the parents to have time to themselves.

585
00:30:10,640 --> 00:30:12,640
Speaker 1: And my wife and I went on so many vacations

586
00:30:12,640 --> 00:30:14,360
Speaker 1: over the years where our kids were little and it's

587
00:30:14,400 --> 00:30:17,640
Speaker 1: like all hands on deck, and this time around, it

588
00:30:17,720 --> 00:30:20,760
Speaker 1: was like, really, like, wait, do we like disturb the children?

589
00:30:20,840 --> 00:30:24,640
Speaker 1: They're doing well? Now, I will tell you my kids

590
00:30:24,680 --> 00:30:26,720
Speaker 1: both had their smart watches on, right, so they can

591
00:30:26,800 --> 00:30:30,920
Speaker 1: kind of roam free, right, And it's so funny when

592
00:30:30,960 --> 00:30:32,800
Speaker 1: you give a kid a smart watch, it's a good

593
00:30:32,840 --> 00:30:34,560
Speaker 1: thing and a bad thing. The good thing is you

594
00:30:34,560 --> 00:30:36,640
Speaker 1: can be in touch with them. The bad thing is

595
00:30:36,760 --> 00:30:39,800
Speaker 1: they are in touch with you for every single decision

596
00:30:39,960 --> 00:30:41,920
Speaker 1: that they need to make in their little lives.

597
00:30:42,280 --> 00:30:44,200
Speaker 2: Hey, dad, can I order the burger at lunch? Yes,

598
00:30:44,240 --> 00:30:46,600
Speaker 2: you can order the burger? Dad. Can we do this?

599
00:30:46,640 --> 00:30:47,440
Speaker 2: Can we walk over to that?

600
00:30:47,520 --> 00:30:48,880
Speaker 1: Yes, you can walk over there, as long as you're

601
00:30:48,880 --> 00:30:51,360
Speaker 1: not leaving the property, jumping in the ocean, whatever. But

602
00:30:51,440 --> 00:30:53,840
Speaker 1: it's like all these little decisions we used to make

603
00:30:53,880 --> 00:30:56,480
Speaker 1: on our own as kids. Right, Like we were out

604
00:30:56,520 --> 00:30:58,560
Speaker 1: all day. I know, you were bobo and I was too,

605
00:30:58,640 --> 00:31:00,760
Speaker 1: Like we were just roaming the neighborhood. Good luck fine

606
00:31:00,800 --> 00:31:02,960
Speaker 1: to me, Yeah exactly. You came home for dinner, that

607
00:31:03,080 --> 00:31:04,960
Speaker 1: was it. And I had to come home when street

608
00:31:05,000 --> 00:31:08,400
Speaker 1: lights came on. Yeah, yeah too, because you couldn't see

609
00:31:08,400 --> 00:31:09,280
Speaker 1: anymore pretty much.

610
00:31:09,320 --> 00:31:11,440
Speaker 2: That was it, and you knew dinner was being served.

611
00:31:11,880 --> 00:31:13,760
Speaker 1: And by the way, it's like back in the day,

612
00:31:13,760 --> 00:31:17,400
Speaker 1: we made very questionable decisions, like very questionable, and not

613
00:31:17,520 --> 00:31:19,600
Speaker 1: all of them, but we made we found our way.

614
00:31:19,920 --> 00:31:22,520
Speaker 1: So I guess my thesis here is that I think

615
00:31:22,600 --> 00:31:24,400
Speaker 1: and I talked to my wife about this. She says,

616
00:31:24,440 --> 00:31:27,320
Speaker 1: it's leading to a generation with no grit, right, Like

617
00:31:27,400 --> 00:31:31,480
Speaker 1: these kids are much more fragile than we are because

618
00:31:32,000 --> 00:31:34,440
Speaker 1: they are always pinging someone. It's kind of like me

619
00:31:34,520 --> 00:31:37,480
Speaker 1: with CHATCHYBT. Now, I don't make any decision without asking CHATCHYBT.

620
00:31:37,640 --> 00:31:42,520
Speaker 1: Maybe I'm becoming frail. Bobo laughed at that one. Come on, man,

621
00:31:43,800 --> 00:31:46,560
Speaker 1: I'm not kidding. It's tough people. I'm not the only one.

622
00:31:46,600 --> 00:31:49,720
Speaker 1: People are asking chatchybt all kinds of stuff. One other

623
00:31:49,760 --> 00:31:53,240
Speaker 1: thing I noticed when I landed at the airport, Uber

624
00:31:53,280 --> 00:31:57,840
Speaker 1: and Lyft both sent me notifications, Hey, welcome back to Lax.

625
00:31:58,480 --> 00:31:59,440
Speaker 2: Do you need a ride home?

626
00:31:59,640 --> 00:32:01,760
Speaker 1: And I just thought that was so interesting because it's

627
00:32:01,760 --> 00:32:05,160
Speaker 1: a little reminder to check the privacy permissions for all

628
00:32:05,200 --> 00:32:08,040
Speaker 1: these apps on your phone now. I went into the

629
00:32:08,040 --> 00:32:12,080
Speaker 1: the location privacy for both Lyft and Uber, and I

630
00:32:12,080 --> 00:32:15,160
Speaker 1: thought maybe they had access because the apps love to

631
00:32:15,200 --> 00:32:19,520
Speaker 1: have unfettered access to your location, right. They want always

632
00:32:19,680 --> 00:32:22,800
Speaker 1: on access, And most of the time I will say no,

633
00:32:22,960 --> 00:32:25,160
Speaker 1: you can have access only when this app is open

634
00:32:26,040 --> 00:32:28,120
Speaker 1: or only when I'm using the app, But then they

635
00:32:28,120 --> 00:32:30,440
Speaker 1: try to convince you otherwise. So anyway, look in your

636
00:32:30,480 --> 00:32:33,480
Speaker 1: privacy permissions on your phone and just check to see

637
00:32:33,480 --> 00:32:36,440
Speaker 1: the location privacy of the various apps, because you might

638
00:32:36,480 --> 00:32:38,800
Speaker 1: have said, hey, you can have permission to this, and

639
00:32:38,840 --> 00:32:40,440
Speaker 1: now they don't really need that anymore.

640
00:32:40,480 --> 00:32:42,080
Speaker 2: So just a reminder for that.

641
00:32:42,320 --> 00:32:45,000
Speaker 1: Oh and the other thing I got into crossword puzzles,

642
00:32:45,360 --> 00:32:47,640
Speaker 1: I did so many. I've never done a crossword puzzle

643
00:32:47,680 --> 00:32:49,160
Speaker 1: in my life. Now, Bobo's what what?

644
00:32:49,360 --> 00:32:53,160
Speaker 2: Now? What just such a nerd? What have you ever

645
00:32:53,160 --> 00:32:54,160
Speaker 2: tried a crossword puzzle?

646
00:32:54,320 --> 00:32:54,520
Speaker 6: Yes?

647
00:32:54,560 --> 00:32:56,280
Speaker 2: I used to do them a lot. Okay, so you're

648
00:32:56,280 --> 00:32:58,960
Speaker 2: the original nerd. Now now who's the nerd?

649
00:32:59,000 --> 00:32:59,440
Speaker 1: Now at all?

650
00:33:00,080 --> 00:33:00,240
Speaker 4: It?

651
00:33:00,520 --> 00:33:04,320
Speaker 1: Okay, you grow about it out of crossword puzzles. But

652
00:33:04,360 --> 00:33:07,240
Speaker 1: I will tell you here's what made me like crossword puzzles.

653
00:33:07,240 --> 00:33:08,640
Speaker 1: They have a feature and they may not have had

654
00:33:08,640 --> 00:33:11,200
Speaker 1: this when you're doing them, uh, when you're younger, Bobo

655
00:33:11,560 --> 00:33:14,239
Speaker 1: an auto check feature, so as you go along you

656
00:33:14,280 --> 00:33:15,320
Speaker 1: type in the word, it will.

657
00:33:15,240 --> 00:33:18,360
Speaker 2: Check the letters. So if you have to play it

658
00:33:18,360 --> 00:33:20,200
Speaker 2: on like any of any of them have it.

659
00:33:20,280 --> 00:33:20,480
Speaker 6: I know.

660
00:33:22,720 --> 00:33:25,120
Speaker 1: That's why back in the day we get paper, paper

661
00:33:25,120 --> 00:33:31,680
Speaker 1: and pen or pencil, and you did them on slate anyway,

662
00:33:31,760 --> 00:33:33,720
Speaker 1: So they so now they have this auto check feature

663
00:33:33,760 --> 00:33:36,000
Speaker 1: where it will check the letters as you go along,

664
00:33:36,400 --> 00:33:38,640
Speaker 1: And to me that has been the best thing because

665
00:33:38,720 --> 00:33:41,680
Speaker 1: I cannot do a crossword puzzle with just guessing all

666
00:33:41,720 --> 00:33:43,680
Speaker 1: the words and at the end saying, oh, check the puzzle,

667
00:33:43,680 --> 00:33:45,760
Speaker 1: and I got to go back and rechange everything. So

668
00:33:45,880 --> 00:33:48,320
Speaker 1: having that feature, that auto check, even though it feels

669
00:33:48,360 --> 00:33:50,440
Speaker 1: a little bit like cheating, it's like, hey, if it's

670
00:33:50,480 --> 00:33:51,960
Speaker 1: making me do this, why not.

671
00:33:52,120 --> 00:33:53,040
Speaker 2: I think that's a good thing.

672
00:33:54,080 --> 00:33:57,560
Speaker 1: Uh, let's go quickly to Albert and Chatsworth.

673
00:33:57,600 --> 00:33:58,640
Speaker 2: Albert, you're on with Rich.

674
00:34:00,520 --> 00:34:04,160
Speaker 8: Thanks for taking my call. Sure, I'm kind of surprised

675
00:34:04,200 --> 00:34:05,840
Speaker 8: I'm able to talk to you. I've got I've got

676
00:34:06,280 --> 00:34:10,520
Speaker 8: for some reason, I've got pop up ads that are

677
00:34:10,600 --> 00:34:13,640
Speaker 8: driving me totally. It's paralyzing my phone, and I'm trying

678
00:34:13,640 --> 00:34:18,399
Speaker 8: to figure what I can do to get either get

679
00:34:18,520 --> 00:34:22,120
Speaker 8: the ad where programs or something you recommend, or or

680
00:34:22,200 --> 00:34:24,759
Speaker 8: what else where the procedures I can do to check

681
00:34:25,520 --> 00:34:28,600
Speaker 8: before I'm I'm clicking any of these new apps and.

682
00:34:28,560 --> 00:34:30,000
Speaker 2: Stuff you've got.

683
00:34:30,080 --> 00:34:33,279
Speaker 1: You've got You've got a bunch of websites that you

684
00:34:33,440 --> 00:34:37,440
Speaker 1: visited or apps installed in this phone that are delivering

685
00:34:37,640 --> 00:34:42,360
Speaker 1: these pop up ads. So first off, on your Android phone,

686
00:34:42,400 --> 00:34:45,799
Speaker 1: I would go through, go through and uninstall any app

687
00:34:45,840 --> 00:34:48,439
Speaker 1: that you no longer need or recognize. That's the number

688
00:34:48,480 --> 00:34:51,840
Speaker 1: one thing. Then restart your phone, and then on your browser,

689
00:34:52,000 --> 00:34:56,520
Speaker 1: I would completely clear out the cash and browser history

690
00:34:56,640 --> 00:35:01,320
Speaker 1: on your browser. So on Android, go into your Brouser storage,

691
00:35:01,360 --> 00:35:03,839
Speaker 1: clear the cash and that should do it. Now, if

692
00:35:03,840 --> 00:35:07,600
Speaker 1: these things are putting pop ups, there is a section

693
00:35:07,880 --> 00:35:10,120
Speaker 1: inside Chrome where you can get rid of the pop

694
00:35:10,239 --> 00:35:12,759
Speaker 1: up notifications as well, So look in there for that,

695
00:35:13,120 --> 00:35:15,120
Speaker 1: but get rid of the apps that you no longer

696
00:35:15,160 --> 00:35:17,239
Speaker 1: need to use. That should typically take care of it.

697
00:35:17,400 --> 00:35:19,560
Speaker 1: Eighty to eight rich one oh one. This is rich

698
00:35:19,600 --> 00:35:23,240
Speaker 1: on Tech. Welcome back to rich on Tech. Rich Demiro

699
00:35:23,400 --> 00:35:26,759
Speaker 1: here hanging out with you, talking technology at triple A

700
00:35:27,080 --> 00:35:30,279
Speaker 1: rich one oh one. That's eight eight eight seven four

701
00:35:30,400 --> 00:35:33,120
Speaker 1: to two four one zero one. The website for the

702
00:35:33,200 --> 00:35:37,200
Speaker 1: show rich on Tech dot TV. If you're not following

703
00:35:37,200 --> 00:35:39,960
Speaker 1: me on social media at rich on Tech, yeah, you

704
00:35:40,000 --> 00:35:40,400
Speaker 1: guessed it.

705
00:35:40,680 --> 00:35:41,680
Speaker 2: Just go down the line there.

706
00:35:42,280 --> 00:35:42,400
Speaker 9: Uh.

707
00:35:42,600 --> 00:35:46,480
Speaker 1: Coming up this hour, we've got Lauren Brawn, Apple's environmental

708
00:35:46,520 --> 00:35:50,200
Speaker 1: product manager. She's going to talk trade in and recycling

709
00:35:50,200 --> 00:35:52,320
Speaker 1: at Apple stores. Yeah, if you have some old gadgets

710
00:35:52,360 --> 00:35:54,080
Speaker 1: laying around the house, you might be able to get

711
00:35:54,520 --> 00:35:57,680
Speaker 1: cash for those or at least recycle them. And they're

712
00:35:57,719 --> 00:36:00,799
Speaker 1: offering a discount, so she'll explain that. And then later

713
00:36:00,840 --> 00:36:03,960
Speaker 1: in the show, we've got Menka Sang, the author of

714
00:36:04,000 --> 00:36:07,920
Speaker 1: Your Best Digital Life. She will talk technology and how

715
00:36:07,920 --> 00:36:11,880
Speaker 1: to take control of your screen time. Let's go to

716
00:36:12,160 --> 00:36:15,839
Speaker 1: uh to me in Orange, California. Did I get that right?

717
00:36:16,920 --> 00:36:20,000
Speaker 4: Yes? You did. I love your show.

718
00:36:20,160 --> 00:36:21,719
Speaker 2: Oh, thank you. That means a lot.

719
00:36:21,840 --> 00:36:25,600
Speaker 4: Yeah, oh, yes, you're such a body accessor to Leo.

720
00:36:26,520 --> 00:36:30,760
Speaker 4: My question to you is I had I'm talking about

721
00:36:30,800 --> 00:36:35,280
Speaker 4: an iPhone and I had, you know, all my contacts

722
00:36:35,600 --> 00:36:42,920
Speaker 4: on an exchange server, and then after that it became Yahoo, Gmail.

723
00:36:43,080 --> 00:36:48,680
Speaker 4: So my contacts are spread over all these oh servers.

724
00:36:48,719 --> 00:36:53,520
Speaker 4: I guess I want your recommendation on how to consolidate

725
00:36:53,600 --> 00:36:54,879
Speaker 4: them into just one.

726
00:36:56,600 --> 00:37:01,560
Speaker 2: One like main list. Great, great questions.

727
00:37:02,320 --> 00:37:04,600
Speaker 1: This is this is such an issue, and to me,

728
00:37:04,760 --> 00:37:09,720
Speaker 1: I've kind of I've declared like contact bankruptcy because I've

729
00:37:09,719 --> 00:37:12,200
Speaker 1: given up on organizing my contacts. I've given up on

730
00:37:12,640 --> 00:37:17,640
Speaker 1: organizing my photos and my contacts because thankfully the storage

731
00:37:17,680 --> 00:37:20,040
Speaker 1: is there and the search is there.

732
00:37:20,120 --> 00:37:22,240
Speaker 2: So I do have all these.

733
00:37:22,120 --> 00:37:24,520
Speaker 1: Contacts that I'm like, eh, I'm not gonna sit there

734
00:37:24,520 --> 00:37:26,640
Speaker 1: and try to fix these and make a perfect address book.

735
00:37:26,680 --> 00:37:29,919
Speaker 1: But what you're trying to do is really consolidate these

736
00:37:29,960 --> 00:37:32,200
Speaker 1: contacts and kind of get them all into one place.

737
00:37:32,239 --> 00:37:34,200
Speaker 1: So there are many many ways you can do this.

738
00:37:35,000 --> 00:37:37,080
Speaker 1: I'll go over a couple of the ways. So number one,

739
00:37:37,440 --> 00:37:40,040
Speaker 1: what you want to do is export your contacts from

740
00:37:40,080 --> 00:37:44,120
Speaker 1: these various services. So no matter what, download them all right,

741
00:37:44,200 --> 00:37:47,399
Speaker 1: put them into an export file, make sure you've got them,

742
00:37:47,800 --> 00:37:50,719
Speaker 1: and then you know, once you have them all in

743
00:37:50,760 --> 00:37:53,560
Speaker 1: one place. Now what you want to do is upload

744
00:37:53,600 --> 00:37:58,200
Speaker 1: them to a different place and organize them. So there

745
00:37:58,280 --> 00:38:02,440
Speaker 1: is a there is an app out there called contactsplus

746
00:38:02,680 --> 00:38:06,239
Speaker 1: dot com, and this will allow you to go through.

747
00:38:06,280 --> 00:38:09,840
Speaker 1: It basically does exactly what you need. It'll help you

748
00:38:09,880 --> 00:38:12,279
Speaker 1: sort of merge all of these contacts and put them

749
00:38:12,320 --> 00:38:16,160
Speaker 1: into one place and organize them. That's probably going to

750
00:38:16,200 --> 00:38:18,759
Speaker 1: be the most expensive way to do it, because you

751
00:38:18,880 --> 00:38:20,640
Speaker 1: got to pay for that. If you're going over one

752
00:38:20,640 --> 00:38:23,640
Speaker 1: thousand contacts, which may not be that you know, you

753
00:38:23,719 --> 00:38:25,799
Speaker 1: may be fine with just a thousand. I'm looking at

754
00:38:25,880 --> 00:38:29,719
Speaker 1: mine I've got let's see here, nine hundred and fifty nine,

755
00:38:29,760 --> 00:38:31,319
Speaker 1: so I guess i'd be okay, I'm just under that

756
00:38:31,400 --> 00:38:34,440
Speaker 1: total there. But depending on how many you have this,

757
00:38:34,760 --> 00:38:37,799
Speaker 1: it's free for a thousand, okay. So what you want

758
00:38:37,800 --> 00:38:40,839
Speaker 1: to do is upload all of those there and get

759
00:38:40,840 --> 00:38:43,120
Speaker 1: those kind of cleaned up and SYNCD up and all

760
00:38:43,120 --> 00:38:45,799
Speaker 1: that stuff. And then once you have them uploaded, then

761
00:38:45,800 --> 00:38:48,560
Speaker 1: you want to download them and re upload them to

762
00:38:48,680 --> 00:38:51,560
Speaker 1: the contact manager of your choice. So if that's your iPhone,

763
00:38:52,000 --> 00:38:54,840
Speaker 1: if it's iCloud, if it's Google, then you re upload

764
00:38:54,880 --> 00:38:57,719
Speaker 1: those okay. So that's number one. And by the way,

765
00:38:57,719 --> 00:38:59,440
Speaker 1: you want to delete them from that service before you

766
00:38:59,560 --> 00:39:01,719
Speaker 1: upload them. So download them all to lead them off

767
00:39:01,760 --> 00:39:03,840
Speaker 1: those services. And now you have a couple of files,

768
00:39:04,280 --> 00:39:06,960
Speaker 1: upload them to this third party service, get them cleaned up,

769
00:39:07,160 --> 00:39:09,719
Speaker 1: download and then redo it. Now, there are many many

770
00:39:09,719 --> 00:39:12,319
Speaker 1: ways to do this, like I said, So even if

771
00:39:12,360 --> 00:39:14,600
Speaker 1: you're just uploading them all to your iPhone, like you

772
00:39:14,600 --> 00:39:17,839
Speaker 1: said you have iPhone, there is a I think it's

773
00:39:17,880 --> 00:39:21,359
Speaker 1: a relatively new feature in iPhone where you can open

774
00:39:21,440 --> 00:39:26,040
Speaker 1: up your Contacts app and it says show duplicates. So

775
00:39:26,160 --> 00:39:28,319
Speaker 1: let me see where that is to this. So if

776
00:39:28,320 --> 00:39:31,520
Speaker 1: I go to all contacts, well, I thought there was

777
00:39:31,520 --> 00:39:33,680
Speaker 1: a way to do that, but I guess it's in

778
00:39:33,719 --> 00:39:36,440
Speaker 1: there somewhere, but I know on Google there is. So

779
00:39:36,560 --> 00:39:38,680
Speaker 1: what I would do is, this is probably the easiest

780
00:39:38,840 --> 00:39:41,520
Speaker 1: way to do it is if you go to Contacts

781
00:39:41,920 --> 00:39:45,799
Speaker 1: dot Google dot com. And this is completely free, whether

782
00:39:45,840 --> 00:39:47,600
Speaker 1: you use Google or not. Just you know, you can

783
00:39:47,680 --> 00:39:51,279
Speaker 1: just go here contacts dot Google dot com, upload all

784
00:39:51,320 --> 00:39:52,200
Speaker 1: of your contacts.

785
00:39:52,880 --> 00:39:54,160
Speaker 2: Let it kind of sift through them.

786
00:39:54,200 --> 00:39:56,200
Speaker 1: It's gonna take a little bit, it's not gonna be instant,

787
00:39:56,440 --> 00:39:58,520
Speaker 1: but you will see this little section on the left

788
00:39:58,520 --> 00:40:02,799
Speaker 1: hand side that says merge and fix. Okay, So if

789
00:40:02,840 --> 00:40:05,560
Speaker 1: you tap that, it will show you all of your

790
00:40:05,560 --> 00:40:09,600
Speaker 1: contacts that have multiples and you can go through all

791
00:40:09,640 --> 00:40:12,239
Speaker 1: of those and do whatever you need to do. So,

792
00:40:12,320 --> 00:40:15,640
Speaker 1: for instance, I've got my first contact to modify. It

793
00:40:15,719 --> 00:40:18,480
Speaker 1: says there's a secondary email address. I can add that

794
00:40:18,560 --> 00:40:21,960
Speaker 1: and now it's in one contact. So this will merge duplicates,

795
00:40:22,040 --> 00:40:24,520
Speaker 1: we'll add all the useful details, everything you need to do.

796
00:40:24,840 --> 00:40:27,440
Speaker 1: And by the way, that's completely free. Now, if you're

797
00:40:27,440 --> 00:40:29,359
Speaker 1: not going to use Google afterwards, like if you still

798
00:40:29,360 --> 00:40:31,239
Speaker 1: are stuck with iCloud or you want to do something

799
00:40:31,280 --> 00:40:33,759
Speaker 1: like that. Once you're done with this process, you can

800
00:40:33,840 --> 00:40:37,279
Speaker 1: just export these out of Google Contacts and upload them

801
00:40:37,400 --> 00:40:39,680
Speaker 1: to your iPhone. So that's going to be the free,

802
00:40:39,719 --> 00:40:41,840
Speaker 1: the cheapest, the easiest way to do it. If you

803
00:40:41,840 --> 00:40:44,600
Speaker 1: want to keep everything on your iPhone. There's an app.

804
00:40:44,640 --> 00:40:48,080
Speaker 1: I've not tested it, but it's very popular. It's called

805
00:40:48,160 --> 00:40:52,480
Speaker 1: Cleaner Merge Contacts, and it's got a bunch of ratings.

806
00:40:52,600 --> 00:40:54,000
Speaker 2: Let's see when was this updated.

807
00:40:54,239 --> 00:40:57,560
Speaker 1: It was just recently updated January twenty seventh, twenty twenty five.

808
00:40:57,680 --> 00:40:59,600
Speaker 1: So that's going to be a good way to do

809
00:40:59,640 --> 00:41:01,680
Speaker 1: it again. And you're probably gonna have to pay a

810
00:41:01,719 --> 00:41:03,200
Speaker 1: little bit for that when it looks like it's about

811
00:41:03,239 --> 00:41:07,000
Speaker 1: six dollars. So you know, some of these things, when

812
00:41:07,000 --> 00:41:09,040
Speaker 1: they know you're just using it one time, you've got

813
00:41:09,080 --> 00:41:11,040
Speaker 1: this like specific thing you want to do with it,

814
00:41:11,360 --> 00:41:12,440
Speaker 1: they're gonna charge you for that.

815
00:41:12,840 --> 00:41:13,840
Speaker 2: But those are the ways.

816
00:41:13,680 --> 00:41:13,920
Speaker 6: To do it.

817
00:41:13,960 --> 00:41:16,840
Speaker 1: I think the Google Contacts dot Google dot com is

818
00:41:16,840 --> 00:41:19,000
Speaker 1: probably gonna be the easiest, but all of the phones

819
00:41:19,400 --> 00:41:22,840
Speaker 1: have some sort of way of kind of merging contacts

820
00:41:22,840 --> 00:41:25,760
Speaker 1: and things in there. I'm trying to find I can't

821
00:41:26,120 --> 00:41:28,000
Speaker 1: where in the world did this go? Maybe I don't

822
00:41:28,040 --> 00:41:30,920
Speaker 1: have any duplicate contacts anymore, but I could have sworn

823
00:41:30,960 --> 00:41:32,240
Speaker 1: there's a little section.

824
00:41:32,800 --> 00:41:34,479
Speaker 2: Maybe it's in the settings. Let me look.

825
00:41:34,719 --> 00:41:37,239
Speaker 1: Sometimes Apple puts things in like different places on the

826
00:41:37,280 --> 00:41:40,400
Speaker 1: iPhone and let's see here. So if I go to

827
00:41:40,480 --> 00:41:44,960
Speaker 1: contacts and let's see it, does I have duplicates?

828
00:41:44,960 --> 00:41:45,480
Speaker 2: Now it doesn't.

829
00:41:45,520 --> 00:41:47,799
Speaker 1: Okay, So you would think that would be something that

830
00:41:47,800 --> 00:41:49,440
Speaker 1: would be front and center, but it's not. But anyway,

831
00:41:49,440 --> 00:41:51,600
Speaker 1: good question, and I think that's gonna do it. Just

832
00:41:51,600 --> 00:41:53,400
Speaker 1: contacts doc Google dot com. If you want to do

833
00:41:53,440 --> 00:41:56,319
Speaker 1: something for free, great question there, Thanks for the call.

834
00:41:56,400 --> 00:41:58,680
Speaker 1: Eight eight eight rich one oh one eight eight eight

835
00:41:58,800 --> 00:42:02,560
Speaker 1: seven four to two four one zero one. Google is

836
00:42:02,600 --> 00:42:07,440
Speaker 1: giving students free access to their Gemini AI. So if

837
00:42:07,480 --> 00:42:09,920
Speaker 1: you know a student, you can get not only free

838
00:42:09,960 --> 00:42:14,680
Speaker 1: access to Gemini Advanced plus two terabytes of Google storage

839
00:42:15,160 --> 00:42:17,560
Speaker 1: and basically from what I understand, you probably just need

840
00:42:17,560 --> 00:42:20,440
Speaker 1: to use an edu email address. This is part of

841
00:42:20,440 --> 00:42:24,919
Speaker 1: Google's AI Premium plan. This typically costs twenty dollars a month.

842
00:42:25,360 --> 00:42:30,240
Speaker 1: You'll be able to use Gemini Advance Notebook, LM AI

843
00:42:30,320 --> 00:42:33,760
Speaker 1: tools and docs, sheets, slides, and of course their image

844
00:42:33,760 --> 00:42:36,120
Speaker 1: and video generation tools VO and Whisk.

845
00:42:36,520 --> 00:42:37,120
Speaker 2: So you have to.

846
00:42:37,080 --> 00:42:40,720
Speaker 1: Sign up by June thirtieth, twenty twenty five. It stays

847
00:42:40,800 --> 00:42:43,680
Speaker 1: free through June thirtieth, twenty twenty six. So you basically

848
00:42:43,719 --> 00:42:44,640
Speaker 1: get this for a year.

849
00:42:45,040 --> 00:42:45,560
Speaker 2: Do the math.

850
00:42:45,600 --> 00:42:48,120
Speaker 1: That's a two hundred and forty dollars value. I have

851
00:42:48,200 --> 00:42:50,239
Speaker 1: to be eighteen and older and you have to have

852
00:42:50,320 --> 00:42:55,080
Speaker 1: a dot edu email. So enroll by June thirtieth, twenty

853
00:42:55,120 --> 00:42:58,400
Speaker 1: twenty five and basically just get Ai for free.

854
00:42:58,600 --> 00:42:58,759
Speaker 5: Now.

855
00:42:58,760 --> 00:43:01,440
Speaker 1: I know chat GBT is obviously, uh you know a

856
00:43:01,480 --> 00:43:03,279
Speaker 1: lot of people like to use that. They're doing a

857
00:43:03,280 --> 00:43:06,319
Speaker 1: similar thing. They're giving their service for free, but only

858
00:43:06,360 --> 00:43:08,440
Speaker 1: for the next I think two months through like the

859
00:43:08,520 --> 00:43:12,400
Speaker 1: end of May. So they're all these companies, you know,

860
00:43:12,440 --> 00:43:14,440
Speaker 1: they want to get the college kids using it because

861
00:43:14,480 --> 00:43:16,840
Speaker 1: guess what, the more you get these college kids to

862
00:43:16,960 --> 00:43:18,719
Speaker 1: use it, the more they may stick with it when

863
00:43:18,760 --> 00:43:19,640
Speaker 1: they're out of college.

864
00:43:20,080 --> 00:43:21,799
Speaker 2: And so it's it's been the same thing ever.

865
00:43:21,840 --> 00:43:24,040
Speaker 1: I mean I remember remember they used to sign you

866
00:43:24,120 --> 00:43:26,360
Speaker 1: up for a credit card on campus, right, Like the

867
00:43:26,400 --> 00:43:28,160
Speaker 1: credit card you got on campus was the one that

868
00:43:28,200 --> 00:43:30,200
Speaker 1: you probably used for a while and the one that

869
00:43:30,239 --> 00:43:33,080
Speaker 1: got me into a lot of debt. Thank you, MBNA

870
00:43:33,200 --> 00:43:35,800
Speaker 1: or whatever that company was. I got a free T

871
00:43:35,960 --> 00:43:38,239
Speaker 1: shirt and like five grand in debt. Thank you paid

872
00:43:38,320 --> 00:43:40,200
Speaker 1: took me forever to pay that off.

873
00:43:40,800 --> 00:43:41,280
Speaker 10: Uh.

874
00:43:41,640 --> 00:43:46,600
Speaker 1: Gemini dot Google slash students is the website Gemini dot

875
00:43:46,760 --> 00:43:48,560
Speaker 1: Google slash students.

876
00:43:49,640 --> 00:43:50,160
Speaker 11: Uh.

877
00:43:50,280 --> 00:43:55,080
Speaker 1: American Airlines gonna give you free Wi Fi? Uh sponsored

878
00:43:55,080 --> 00:43:57,759
Speaker 1: by AT and T. That's kind of interesting, right, So

879
00:43:57,800 --> 00:43:59,720
Speaker 1: starting this is going to take a bit. But January

880
00:43:59,719 --> 00:44:02,480
Speaker 1: twenty twenty six, American Airline is going to offer free

881
00:44:02,520 --> 00:44:06,319
Speaker 1: in flight Wi Fi. But here's the catch. You have

882
00:44:06,400 --> 00:44:08,560
Speaker 1: to be an Advantage Loyalty member, which is not that

883
00:44:08,600 --> 00:44:10,359
Speaker 1: big of a deal. Just remember to sign up before

884
00:44:10,400 --> 00:44:13,200
Speaker 1: you take their flight. Now, they are going to be

885
00:44:14,120 --> 00:44:17,600
Speaker 1: doing this on planes equipped with Via Sat and Intel

886
00:44:17,680 --> 00:44:22,000
Speaker 1: Sat satellite internet, so I'm guessing that internet is faster

887
00:44:22,120 --> 00:44:25,120
Speaker 1: than what they have. I would hope they have about

888
00:44:25,160 --> 00:44:27,680
Speaker 1: ninety percent of their fleet covered. I would guess that's

889
00:44:27,680 --> 00:44:29,640
Speaker 1: the case. I didn't look this up to see if

890
00:44:29,640 --> 00:44:34,120
Speaker 1: it's like the super fast like Starlink type satellite. But

891
00:44:34,760 --> 00:44:37,680
Speaker 1: what's interesting about Wi Fi on planes is that this

892
00:44:37,800 --> 00:44:39,360
Speaker 1: is something that used to cost.

893
00:44:39,160 --> 00:44:40,040
Speaker 2: A lot of money.

894
00:44:40,400 --> 00:44:43,799
Speaker 1: Like I remember on United it was fifty bucks to

895
00:44:43,880 --> 00:44:48,040
Speaker 1: connect from New York to LA fifty bucks and now

896
00:44:48,440 --> 00:44:51,280
Speaker 1: it is down to ten dollars. And then with Starlink

897
00:44:51,400 --> 00:44:54,000
Speaker 1: coming on board a lot of these airlines, they're making

898
00:44:54,040 --> 00:44:57,799
Speaker 1: that free, which is ironic because the capital outlay to

899
00:44:57,920 --> 00:45:01,000
Speaker 1: install starlink on all these planes is probably a lot.

900
00:45:01,560 --> 00:45:04,279
Speaker 1: But yet they're subsidizing it in the form of, you know,

901
00:45:04,320 --> 00:45:06,880
Speaker 1: their ticket prices and all the other fees that they charge.

902
00:45:07,080 --> 00:45:10,200
Speaker 1: But I guess they've identified that people do not like

903
00:45:10,280 --> 00:45:12,680
Speaker 1: to pay for Wi Fi or I guess this is

904
00:45:12,719 --> 00:45:15,719
Speaker 1: a lost leader where you know, you want to fly

905
00:45:15,800 --> 00:45:19,080
Speaker 1: on a plane that has fast Wi Fi. For instance, Like,

906
00:45:19,120 --> 00:45:21,359
Speaker 1: I'm getting kind of annoyed now that I've tried this

907
00:45:21,560 --> 00:45:25,120
Speaker 1: the starlink on Hawaiian Whenever I go on an airline

908
00:45:25,160 --> 00:45:27,120
Speaker 1: that doesn't have starlink, it's like, I can't even use

909
00:45:27,160 --> 00:45:29,799
Speaker 1: this basically, So anyway you'll be able to get to

910
00:45:29,840 --> 00:45:32,520
Speaker 1: do all this stuff messaging, web browsing, email and streaming,

911
00:45:32,600 --> 00:45:35,120
Speaker 1: which leads me to believe it's fast internet, no need

912
00:45:35,160 --> 00:45:38,759
Speaker 1: to pay or sign up, so uh yeah, there you go.

913
00:45:38,920 --> 00:45:41,480
Speaker 1: They tested the service on select flights and saw strong

914
00:45:41,560 --> 00:45:45,000
Speaker 1: performance and reliability, and AT and T sees this as

915
00:45:45,000 --> 00:45:48,200
Speaker 1: a way to extend always on connectivity even in the sky.

916
00:45:49,080 --> 00:45:51,120
Speaker 1: So there you have it. I guess it's an ad

917
00:45:51,160 --> 00:45:53,160
Speaker 1: for AT and T. That's I guess they're subsidizing it.

918
00:45:53,160 --> 00:45:53,560
Speaker 2: There you go.

919
00:45:54,239 --> 00:45:57,399
Speaker 1: Eighty eight rich one oh one eight eight eight seven

920
00:45:57,520 --> 00:45:59,600
Speaker 1: four to two four one zero one. The website for

921
00:45:59,680 --> 00:46:02,440
Speaker 1: this show, so Rich on tech dot TV. If you

922
00:46:02,480 --> 00:46:04,840
Speaker 1: want show notes for anything I mentioned, just go to

923
00:46:04,840 --> 00:46:07,160
Speaker 1: the website. Rich on tech dot TV. This is episode

924
00:46:07,239 --> 00:46:10,960
Speaker 1: one seventeen. Back after this, Welcome back to Rich on

925
00:46:11,080 --> 00:46:16,279
Speaker 1: tech Rich DeMuro here talking technology with you. Eighty eight

926
00:46:16,400 --> 00:46:20,160
Speaker 1: rich one oh one rich on tech dot TV. Let's

927
00:46:20,160 --> 00:46:24,439
Speaker 1: go to Jeff in Clearwater, Florida. Jeff, you're on with Rich.

928
00:46:25,480 --> 00:46:27,560
Speaker 6: Hey, Rich, good to talk to you. You know, I

929
00:46:27,760 --> 00:46:30,719
Speaker 6: always enjoy your show. Hey, got a quick question for

930
00:46:30,840 --> 00:46:35,600
Speaker 6: you on those you know, earbud translator products. Sorry, I

931
00:46:35,640 --> 00:46:38,239
Speaker 6: just you know what I'm talking about. I have a

932
00:46:38,520 --> 00:46:41,080
Speaker 6: specific question. I got kind of an odd hobby. I

933
00:46:41,280 --> 00:46:45,320
Speaker 6: like to listen to news talkstations from around the world.

934
00:46:45,760 --> 00:46:49,239
Speaker 6: Pretty much limits myself to just English speaking stations, but

935
00:46:49,280 --> 00:46:52,440
Speaker 6: I have an interest in listening to, you know, Spanish

936
00:46:52,520 --> 00:46:58,200
Speaker 6: stations and other things. So looking for an earbud translator

937
00:46:58,680 --> 00:47:02,279
Speaker 6: that I could live in to my iPad, you know,

938
00:47:02,520 --> 00:47:06,160
Speaker 6: with a streaming newscast or talk show coming in on Spanish,

939
00:47:06,600 --> 00:47:12,239
Speaker 6: giving me real time translation. Is the technology there to

940
00:47:12,320 --> 00:47:14,880
Speaker 6: do that? Or am I ahead of my time on that?

941
00:47:15,239 --> 00:47:16,960
Speaker 6: Is that not yet possible?

942
00:47:18,040 --> 00:47:21,000
Speaker 1: So you're saying you want to take the audio from

943
00:47:21,200 --> 00:47:25,359
Speaker 1: the stream on your iPad and and feed that into

944
00:47:25,400 --> 00:47:27,160
Speaker 1: the earbuds and then have them translate.

945
00:47:27,640 --> 00:47:30,640
Speaker 6: Yeah, yeah, just you know, nothing fancy, just you know

946
00:47:30,880 --> 00:47:34,000
Speaker 6: over you know, just over my iPad speaker, you know,

947
00:47:34,160 --> 00:47:36,359
Speaker 6: just in the air with and with the thing in

948
00:47:36,400 --> 00:47:37,160
Speaker 6: my ear.

949
00:47:37,200 --> 00:47:40,120
Speaker 1: Oh, the iPad speaker. Okay, so it's not I was

950
00:47:40,120 --> 00:47:42,040
Speaker 1: wondering if you were trying to get like that direct

951
00:47:42,120 --> 00:47:43,839
Speaker 1: link from the now.

952
00:47:44,080 --> 00:47:47,120
Speaker 6: Okay, nothing that fancy. So you're just so.

953
00:47:47,080 --> 00:47:50,120
Speaker 1: You're just listening and having them transcribe as if it

954
00:47:50,160 --> 00:47:50,960
Speaker 1: was another person.

955
00:47:51,920 --> 00:47:54,480
Speaker 6: Yeah, but I wanted to, you know, I want to

956
00:47:54,520 --> 00:47:59,359
Speaker 6: hear English, you know, hopefully in live time when he's

957
00:47:59,440 --> 00:48:01,400
Speaker 6: close to now. I know it's going to be a

958
00:48:01,400 --> 00:48:03,600
Speaker 6: little confusing because I'm going to be hearing the Spanish

959
00:48:03,680 --> 00:48:06,480
Speaker 6: in the background sort to speak, and also hopefully the

960
00:48:06,520 --> 00:48:10,520
Speaker 6: English translation coming back to me. Maybe a millisecond later.

961
00:48:10,719 --> 00:48:15,160
Speaker 6: But does that work? And if so, which specific product

962
00:48:15,160 --> 00:48:18,719
Speaker 6: would you brand? So forth model would you recommend?

963
00:48:19,680 --> 00:48:24,080
Speaker 1: Well, it's uh, yeah, So it's interesting. I for most

964
00:48:24,120 --> 00:48:28,239
Speaker 1: of these that I've seen to have that continuous translation

965
00:48:28,719 --> 00:48:32,120
Speaker 1: might be tricky because it is, you know, it's NonStop.

966
00:48:32,239 --> 00:48:35,160
Speaker 1: So there are things, you know, transcribing and translation has

967
00:48:35,200 --> 00:48:38,080
Speaker 1: gotten a lot better in recent years, and so I

968
00:48:38,120 --> 00:48:41,360
Speaker 1: think that it's not impossible. I'm trying to see if

969
00:48:41,400 --> 00:48:44,440
Speaker 1: there's a way that you can use something like live

970
00:48:44,560 --> 00:48:48,799
Speaker 1: Transcribe on Google. But it doesn't I don't think they

971
00:48:48,880 --> 00:48:53,000
Speaker 1: read anything out to you. Yeah, let's see, you'll have

972
00:48:53,040 --> 00:48:55,319
Speaker 1: an option to type your Yeah, I'm looking at the

973
00:48:56,080 --> 00:48:56,839
Speaker 1: so there's a couple of things.

974
00:48:57,760 --> 00:48:59,440
Speaker 6: I don't want to see tex right, you want to

975
00:48:59,480 --> 00:49:02,080
Speaker 6: hear that that's complicated so that it's hard to read

976
00:49:02,160 --> 00:49:03,560
Speaker 6: and listen and so forth.

977
00:49:03,360 --> 00:49:03,520
Speaker 7: You know.

978
00:49:03,719 --> 00:49:06,160
Speaker 1: And I'm trying to see if the Google Pixel earbuds,

979
00:49:06,200 --> 00:49:10,480
Speaker 1: which have you looked at the Google Pixel buds not specific,

980
00:49:11,000 --> 00:49:14,960
Speaker 1: because they have they're kind of known for their translation features.

981
00:49:15,000 --> 00:49:20,920
Speaker 1: So let's say translation, I'm trying to find her translation.

982
00:49:21,760 --> 00:49:23,920
Speaker 1: So the Google Pixel buds they can do a lot

983
00:49:23,920 --> 00:49:25,960
Speaker 1: of translating, but I think the brand that has like

984
00:49:26,040 --> 00:49:30,320
Speaker 1: made their name on translating in real time is Time Kettle,

985
00:49:30,680 --> 00:49:35,200
Speaker 1: Time Kettle dot Co. And all the folks that I've

986
00:49:35,239 --> 00:49:37,680
Speaker 1: talked to that you know that have done this and

987
00:49:37,840 --> 00:49:40,120
Speaker 1: use these say that these are the best. I have

988
00:49:40,120 --> 00:49:42,200
Speaker 1: not personally tested them. I actually reached out to them

989
00:49:42,239 --> 00:49:45,160
Speaker 1: to try to get a pair to test out some

990
00:49:45,320 --> 00:49:47,919
Speaker 1: I'm waiting on that, but those are the brand. That's

991
00:49:47,920 --> 00:49:48,320
Speaker 1: the brand.

992
00:49:48,320 --> 00:49:48,520
Speaker 2: Now.

993
00:49:48,920 --> 00:49:52,240
Speaker 1: The main thing is I understand between the most expensive

994
00:49:52,239 --> 00:49:55,040
Speaker 1: because you look on their website, they've got some really

995
00:49:55,080 --> 00:49:58,239
Speaker 1: expensive stuff and they've got some less expensive stuff. As

996
00:49:58,280 --> 00:50:02,080
Speaker 1: I understand, the more you pay for this stuff, the

997
00:50:02,120 --> 00:50:06,440
Speaker 1: more immediate and wide ranging the translation is going to be.

998
00:50:06,480 --> 00:50:08,839
Speaker 1: So I think in your case, you know, the cheap,

999
00:50:09,040 --> 00:50:11,440
Speaker 1: the cheapest pair at like one hundred and fifty dollars

1000
00:50:11,800 --> 00:50:14,560
Speaker 1: may not cut it because that might be more for conversation.

1001
00:50:14,880 --> 00:50:19,880
Speaker 6: Yeah yeah, yeah, okay? Would would the would battery life

1002
00:50:20,040 --> 00:50:22,359
Speaker 6: also be an issue because you know, a talk show

1003
00:50:22,400 --> 00:50:25,200
Speaker 6: might be on for an hour or something. I suppose

1004
00:50:25,239 --> 00:50:27,799
Speaker 6: the batteries might burn up pretty quick.

1005
00:50:27,880 --> 00:50:28,600
Speaker 7: Huh.

1006
00:50:29,160 --> 00:50:30,960
Speaker 1: I don't think an hour is going to be that

1007
00:50:30,960 --> 00:50:33,799
Speaker 1: that wild. Let me look at the specs on here,

1008
00:50:33,880 --> 00:50:37,600
Speaker 1: let's see. So uh yeah, so the the most expensive

1009
00:50:37,600 --> 00:50:41,920
Speaker 1: pair they have is about four hundred dollars And I'm

1010
00:50:41,960 --> 00:50:44,160
Speaker 1: trying to find like the specs on the battery life,

1011
00:50:44,160 --> 00:50:46,640
Speaker 1: but I think, I mean earbuds battery life in general

1012
00:50:46,719 --> 00:50:49,840
Speaker 1: is pretty I think they're pretty good. An hour is

1013
00:50:49,880 --> 00:50:52,480
Speaker 1: not going to be a problem. But I think it

1014
00:50:52,560 --> 00:50:55,399
Speaker 1: depends on, you know, how long you're going with these

1015
00:50:55,400 --> 00:50:56,960
Speaker 1: things and between charging.

1016
00:50:57,000 --> 00:50:58,200
Speaker 2: But I think you'll be okay for that.

1017
00:50:59,080 --> 00:51:02,040
Speaker 6: I wouldn't worry for this time Time Cattle and the

1018
00:51:02,120 --> 00:51:03,320
Speaker 6: higher end Time Kettle.

1019
00:51:03,520 --> 00:51:05,400
Speaker 1: Yeah, and you know, I what I would do is

1020
00:51:05,560 --> 00:51:09,760
Speaker 1: just beware. I would for sure check the return policy.

1021
00:51:09,880 --> 00:51:11,640
Speaker 1: Make sure because you're you know, if you're not buying

1022
00:51:11,680 --> 00:51:13,719
Speaker 1: these from Amazon. You know, the return policy could be

1023
00:51:13,719 --> 00:51:16,600
Speaker 1: a little tricky because it's a third party. But that

1024
00:51:16,600 --> 00:51:18,120
Speaker 1: would be the main thing that I would do, is

1025
00:51:18,239 --> 00:51:21,279
Speaker 1: check the time, check the uh the return policy. Like

1026
00:51:21,320 --> 00:51:23,160
Speaker 1: see if you have to do this. I'm looking at

1027
00:51:23,160 --> 00:51:26,840
Speaker 1: the charging time. Uh translation period on a single charge

1028
00:51:26,880 --> 00:51:30,200
Speaker 1: is about six hours for the expensive ones, three hours

1029
00:51:30,200 --> 00:51:33,160
Speaker 1: for the less expensive So again I think six hours

1030
00:51:33,200 --> 00:51:36,720
Speaker 1: you'll be fine. But again the website Time Kettle, Dot

1031
00:51:36,800 --> 00:51:40,640
Speaker 1: Coco and uh yeah, that's a very specific use case.

1032
00:51:40,680 --> 00:51:42,560
Speaker 1: But if you look at their website, I mean they

1033
00:51:42,560 --> 00:51:44,880
Speaker 1: have everything. They have not just earbuds, They've got all

1034
00:51:44,960 --> 00:51:48,960
Speaker 1: kinds of handheld translators, a lot of stuff out there

1035
00:51:49,000 --> 00:51:51,200
Speaker 1: for this. For this company, they sort of specialize in this.

1036
00:51:51,280 --> 00:51:53,920
Speaker 1: Like I said, thanks for the call, Jeff, appreciate it.

1037
00:51:54,000 --> 00:51:56,440
Speaker 1: Eight eight eight rich one O one eight eight eight

1038
00:51:56,600 --> 00:51:59,239
Speaker 1: seven four to two four one zero one. Coming up,

1039
00:51:59,520 --> 00:52:02,160
Speaker 1: we are going to talk to Lauren Braun. She is

1040
00:52:02,200 --> 00:52:06,640
Speaker 1: Apple's environmental product manager. If you've got some gadgets laying

1041
00:52:06,640 --> 00:52:08,919
Speaker 1: around the house, you want to trade them in, maybe

1042
00:52:08,920 --> 00:52:11,279
Speaker 1: you want to get some cash for them, maybe you

1043
00:52:11,280 --> 00:52:13,560
Speaker 1: want to recycle them. You can actually do this at

1044
00:52:13,600 --> 00:52:15,680
Speaker 1: Apple stores. And so she's going to talk all about

1045
00:52:15,719 --> 00:52:18,560
Speaker 1: that and most importantly, not only what you can do,

1046
00:52:18,640 --> 00:52:21,520
Speaker 1: but what happens to these things once you recycle them.

1047
00:52:21,560 --> 00:52:24,719
Speaker 1: Because people are worried about the batteries, you know, the

1048
00:52:24,920 --> 00:52:26,480
Speaker 1: minerals inside these things.

1049
00:52:26,600 --> 00:52:29,440
Speaker 2: She will explain how they reclaim a lot of that stuff.

1050
00:52:29,680 --> 00:52:31,960
Speaker 1: Eighty eight rich one on one eight eight eight seven

1051
00:52:32,040 --> 00:52:34,200
Speaker 1: four to two four one zero one. Back after this,

1052
00:52:36,400 --> 00:52:38,880
Speaker 1: Welcome back to rich On Tech. Rich Demiro here hanging

1053
00:52:38,880 --> 00:52:42,839
Speaker 1: out with you talking Technology at Triple eight Rich one

1054
00:52:42,880 --> 00:52:46,239
Speaker 1: O one eight eight eight seven four to two four

1055
00:52:46,360 --> 00:52:48,880
Speaker 1: one zero one. You can call me up with a question,

1056
00:52:48,960 --> 00:52:51,680
Speaker 1: submit it on the website rich on tech dot TV.

1057
00:52:51,840 --> 00:52:53,399
Speaker 1: We'll get back to your calls in.

1058
00:52:53,440 --> 00:52:54,000
Speaker 2: Just a moment.

1059
00:52:54,040 --> 00:52:56,960
Speaker 1: But first, did you know that the Apple Store can

1060
00:52:57,040 --> 00:52:59,880
Speaker 1: actually help you recycle your old gadgets? I didn't know

1061
00:52:59,920 --> 00:53:02,279
Speaker 1: that until I met with them and brought in a

1062
00:53:02,280 --> 00:53:04,960
Speaker 1: couple of my own. I brought in four things, I

1063
00:53:05,000 --> 00:53:07,640
Speaker 1: got money for two of them, and then two were

1064
00:53:07,640 --> 00:53:10,720
Speaker 1: properly recycled. So if you've got an old Apple product

1065
00:53:10,920 --> 00:53:13,440
Speaker 1: or an Android phone, you can have them look at

1066
00:53:13,480 --> 00:53:15,000
Speaker 1: the value of that and you'll walk out with a

1067
00:53:15,040 --> 00:53:18,160
Speaker 1: gift card. Or if you just have cables and clutter

1068
00:53:18,200 --> 00:53:19,840
Speaker 1: at home, you can just bring that stuff in and

1069
00:53:19,840 --> 00:53:23,320
Speaker 1: they will recycle it. So let's hear from Lauren Braun,

1070
00:53:23,440 --> 00:53:28,160
Speaker 1: Apple's environmental product manager, about this entire process and what

1071
00:53:28,400 --> 00:53:32,239
Speaker 1: happens to those devices you bring in. Environmental concerns at

1072
00:53:32,280 --> 00:53:35,120
Speaker 1: Apple always kind of a big part of the presentations

1073
00:53:35,120 --> 00:53:35,879
Speaker 1: that Apple does.

1074
00:53:36,080 --> 00:53:36,319
Speaker 5: Yep.

1075
00:53:36,600 --> 00:53:40,600
Speaker 11: Why because it's one of our core values the environment

1076
00:53:40,800 --> 00:53:44,560
Speaker 11: and making products that are not only amazing for users,

1077
00:53:44,640 --> 00:53:48,120
Speaker 11: but also are better for the environment. So we really

1078
00:53:48,160 --> 00:53:50,160
Speaker 11: believe that you can have both, right, you can have

1079
00:53:50,200 --> 00:53:53,160
Speaker 11: a great product that also has a lighter footprint. And

1080
00:53:53,200 --> 00:53:55,520
Speaker 11: so you see that come through not only in the

1081
00:53:55,600 --> 00:53:58,160
Speaker 11: keynotes and the presentations, you also see it come through

1082
00:53:59,080 --> 00:54:02,279
Speaker 11: when you shop right. You can learn about how these

1083
00:54:02,320 --> 00:54:06,560
Speaker 11: products are made with recycled materials, We use renewable electricity

1084
00:54:06,680 --> 00:54:10,080
Speaker 11: for manufacturing, and we try to ship them with modes

1085
00:54:10,120 --> 00:54:12,520
Speaker 11: that create less carbon, right, not on an airplane, on

1086
00:54:12,560 --> 00:54:14,520
Speaker 11: a boat, on a trent, or on a truck. So

1087
00:54:15,680 --> 00:54:17,799
Speaker 11: we think about, you know, not only how to make

1088
00:54:17,840 --> 00:54:22,640
Speaker 11: it beautiful and yellow and fast and performant, but also

1089
00:54:23,360 --> 00:54:24,359
Speaker 11: to make it in a way that.

1090
00:54:24,360 --> 00:54:25,520
Speaker 12: Uses less resources.

1091
00:54:25,960 --> 00:54:28,120
Speaker 1: And so I mean, with so many products being made,

1092
00:54:28,640 --> 00:54:30,759
Speaker 1: aren't there some there like carbon neutral at this point?

1093
00:54:30,800 --> 00:54:33,160
Speaker 1: Like wasn't the Apple Watch like the first carbon neutral

1094
00:54:33,200 --> 00:54:33,960
Speaker 1: Apple products?

1095
00:54:34,040 --> 00:54:36,800
Speaker 11: Yes, the Apple Watch was our first carbon neutral Apple product.

1096
00:54:36,880 --> 00:54:38,080
Speaker 12: That was two years.

1097
00:54:37,840 --> 00:54:40,880
Speaker 11: Ago now series nine and apple Watch Ultra and the

1098
00:54:40,920 --> 00:54:45,800
Speaker 11: things I just mentioned using recycled material and manufacturing the devices,

1099
00:54:45,920 --> 00:54:50,240
Speaker 11: renewable electricity, and lower carbon transportation, those are the ways

1100
00:54:50,239 --> 00:54:52,720
Speaker 11: that we made that product carbon neutral. And the Macmini

1101
00:54:52,760 --> 00:54:55,800
Speaker 11: which is also carbon neutral, So we really make efforts

1102
00:54:55,840 --> 00:54:59,719
Speaker 11: to reduce the amount of emissions that are generated from

1103
00:54:59,760 --> 00:55:01,880
Speaker 11: that products. So with Apple Watch series and I'm reduced

1104
00:55:01,880 --> 00:55:02,920
Speaker 11: them by seventy eight percent.

1105
00:55:03,600 --> 00:55:06,279
Speaker 1: So I always get a lot of questions around batteries, right, Oh,

1106
00:55:06,280 --> 00:55:08,480
Speaker 1: people are always like batteries, they're bad, this and that.

1107
00:55:08,800 --> 00:55:11,399
Speaker 1: Can you explain kind of like where these batteries come from,

1108
00:55:11,480 --> 00:55:13,000
Speaker 1: and do they get a second life or can they

1109
00:55:13,000 --> 00:55:14,160
Speaker 1: be recycled in any way?

1110
00:55:14,640 --> 00:55:17,840
Speaker 11: Yeah, So batteries actually can be recycled, and we've taken

1111
00:55:17,880 --> 00:55:21,680
Speaker 11: steps really recently to put more and more recycled materials

1112
00:55:21,680 --> 00:55:25,279
Speaker 11: into our batteries. So within the last year, almost all

1113
00:55:25,320 --> 00:55:28,000
Speaker 11: of our products use recycled cobalt in their batteries. And

1114
00:55:28,040 --> 00:55:31,319
Speaker 11: something like that really matters because cobalt is used in

1115
00:55:31,440 --> 00:55:35,279
Speaker 11: every lithium ion battery, and batteries are everywhere, right, You're

1116
00:55:35,320 --> 00:55:38,920
Speaker 11: in your car, they're in your iPad, they're in all

1117
00:55:38,920 --> 00:55:42,000
Speaker 11: the devices in your house. And so by creating a

1118
00:55:42,040 --> 00:55:45,400
Speaker 11: source of recycled cobalt, not only make that available to

1119
00:55:45,680 --> 00:55:48,799
Speaker 11: add the products, but also to other companies, right, create

1120
00:55:48,840 --> 00:55:52,360
Speaker 11: a marketplace for that. And so when you use recycled cobalt,

1121
00:55:52,480 --> 00:55:55,279
Speaker 11: it means you decrease the dependence on mining cobalt from there.

1122
00:55:56,080 --> 00:55:58,839
Speaker 1: I've also noticed that the product packaging has changed over

1123
00:55:58,880 --> 00:56:02,360
Speaker 1: the years. It's gotten slim or less inside. Can you

1124
00:56:02,400 --> 00:56:02,920
Speaker 1: talk about that a.

1125
00:56:02,920 --> 00:56:03,680
Speaker 12: Little bit for sure?

1126
00:56:03,920 --> 00:56:06,919
Speaker 11: Yeah, are very brilliant packaging engineers, in addition to making

1127
00:56:06,960 --> 00:56:10,399
Speaker 11: it sound good and look perfect, also take great care

1128
00:56:10,440 --> 00:56:13,080
Speaker 11: to figure out how can we package our devices in

1129
00:56:13,120 --> 00:56:17,040
Speaker 11: a way that is still incredibly secure. They're safe during shipment,

1130
00:56:17,239 --> 00:56:21,359
Speaker 11: but uses less volume less packaging. And also we've been

1131
00:56:21,400 --> 00:56:24,240
Speaker 11: working on transitioning all of our packaging to one hundred

1132
00:56:24,239 --> 00:56:27,000
Speaker 11: percent fiber based. So we're not quite there yet, but

1133
00:56:27,120 --> 00:56:28,280
Speaker 11: we're very, very close.

1134
00:56:28,320 --> 00:56:28,879
Speaker 12: And when you have.

1135
00:56:28,880 --> 00:56:31,560
Speaker 11: Something that's fiber based means that it's easier to recycle

1136
00:56:31,600 --> 00:56:32,360
Speaker 11: in most places.

1137
00:56:32,920 --> 00:56:36,759
Speaker 1: So Apple Store, you buy new products, obviously they're made

1138
00:56:36,760 --> 00:56:39,640
Speaker 1: from some recycled stuff. What about the products you have

1139
00:56:39,680 --> 00:56:41,400
Speaker 1: at home that you may not want anymore?

1140
00:56:41,600 --> 00:56:42,640
Speaker 5: What can we do with those?

1141
00:56:42,719 --> 00:56:45,279
Speaker 1: I always say what I like about Apple products that

1142
00:56:45,320 --> 00:56:47,600
Speaker 1: you can pass them down to, like someone else in

1143
00:56:47,640 --> 00:56:49,800
Speaker 1: your family when you're done with it and you upgrade.

1144
00:56:50,719 --> 00:56:52,160
Speaker 1: So explain some of the things that you can do

1145
00:56:52,200 --> 00:56:53,520
Speaker 1: with a product that you're done with.

1146
00:56:53,680 --> 00:56:55,759
Speaker 11: Sure, will you nail it rich? Like The best thing

1147
00:56:55,800 --> 00:56:57,800
Speaker 11: you can do with an Apple product you're not using

1148
00:56:58,120 --> 00:56:59,799
Speaker 11: is to give it to someone else to use it.

1149
00:57:00,040 --> 00:57:03,040
Speaker 11: Because the longer that product stays in circulation, the more

1150
00:57:03,160 --> 00:57:04,600
Speaker 11: use you get out of it, and the better it

1151
00:57:04,680 --> 00:57:06,920
Speaker 11: is for the planet. So if you can't pass it down,

1152
00:57:07,040 --> 00:57:09,440
Speaker 11: you have a couple of options. You can trade it in,

1153
00:57:10,000 --> 00:57:12,080
Speaker 11: or you can bring it to any Apple store and

1154
00:57:12,120 --> 00:57:14,919
Speaker 11: recycle it. A lot of people don't know that every

1155
00:57:14,920 --> 00:57:18,080
Speaker 11: Apple store can recycle your old devices and accessories, and

1156
00:57:18,120 --> 00:57:19,880
Speaker 11: we'll do it for free. And if you don't live

1157
00:57:19,920 --> 00:57:21,520
Speaker 11: near an Apple store, you can.

1158
00:57:21,360 --> 00:57:22,000
Speaker 5: Do it by mail.

1159
00:57:22,960 --> 00:57:25,600
Speaker 1: So when you talk about bringing it in for let's

1160
00:57:25,600 --> 00:57:28,000
Speaker 1: talk about trade in first. How do you know if

1161
00:57:28,000 --> 00:57:29,680
Speaker 1: the product has any value?

1162
00:57:29,960 --> 00:57:34,760
Speaker 11: So our store specialists will take you through an immediate

1163
00:57:35,040 --> 00:57:37,200
Speaker 11: assessment of the value. They can do it on the

1164
00:57:37,240 --> 00:57:40,200
Speaker 11: spot and they'll let you know what the value is.

1165
00:57:40,280 --> 00:57:42,439
Speaker 11: And the thing about Apple devices is that they hold

1166
00:57:42,440 --> 00:57:46,960
Speaker 11: their value longer than competitors. So compared to Android smartphones,

1167
00:57:47,040 --> 00:57:50,400
Speaker 11: iPhones hold forty percent more of their value, which means

1168
00:57:50,400 --> 00:57:52,680
Speaker 11: that even if you have a really old device, you

1169
00:57:52,760 --> 00:57:55,840
Speaker 11: might still get some value for it. And when you

1170
00:57:55,880 --> 00:57:58,480
Speaker 11: bring it in, you capture the value that's in that device,

1171
00:57:58,680 --> 00:58:01,240
Speaker 11: rather than letting it sit in your drawer for another

1172
00:58:01,320 --> 00:58:03,000
Speaker 11: year where the value goes down.

1173
00:58:03,680 --> 00:58:06,120
Speaker 1: Okay, and then what about just recycling. What do you

1174
00:58:06,160 --> 00:58:09,400
Speaker 1: accept for recycling and what happens to that product?

1175
00:58:09,400 --> 00:58:12,040
Speaker 11: Sure, so we accept a lot more than you might think.

1176
00:58:12,200 --> 00:58:14,440
Speaker 11: Will take any of your old Apple products, but we'll

1177
00:58:14,440 --> 00:58:17,080
Speaker 11: also take accessories. I have a couple of examples here.

1178
00:58:18,600 --> 00:58:21,760
Speaker 11: We will take the cables that you no longer use,

1179
00:58:21,880 --> 00:58:26,840
Speaker 11: maybe with USBA. We will take adapters and dongles, things

1180
00:58:26,880 --> 00:58:30,000
Speaker 11: that you know, accessories to devices you might not have anymore.

1181
00:58:30,600 --> 00:58:33,200
Speaker 11: Other examples of cables, Maybe you have some old Lightnings,

1182
00:58:33,240 --> 00:58:38,120
Speaker 11: So we'll take accessories. We will take older Apple devices,

1183
00:58:38,520 --> 00:58:43,280
Speaker 11: and then we'll also take devices from manufacturers in ourn't Apple,

1184
00:58:43,520 --> 00:58:46,600
Speaker 11: but we will take your Android smartphones. We will take

1185
00:58:47,440 --> 00:58:51,040
Speaker 11: you know, things like printers and scanners. Uh, there's a

1186
00:58:51,040 --> 00:58:52,760
Speaker 11: whole list on our website if you go to Apple

1187
00:58:52,800 --> 00:58:55,760
Speaker 11: dot com sash Recycling and you can actually see every

1188
00:58:55,800 --> 00:58:57,360
Speaker 11: kind of device or accessory that will take.

1189
00:58:57,640 --> 00:58:59,240
Speaker 1: Now, I'll be honest, Like a lot of people ask

1190
00:58:59,320 --> 00:59:00,640
Speaker 1: me like where I can cycle stuff?

1191
00:59:00,680 --> 00:59:03,920
Speaker 2: I usually say like best Buy or Staples.

1192
00:59:03,960 --> 00:59:06,840
Speaker 1: I wasn't really aware that you guys took non apple products.

1193
00:59:07,280 --> 00:59:09,280
Speaker 1: So that's a pretty good thing because.

1194
00:59:09,120 --> 00:59:10,440
Speaker 2: You have so many stores everywhere.

1195
00:59:10,520 --> 00:59:11,240
Speaker 6: Yeah, yeah, do.

1196
00:59:11,240 --> 00:59:13,880
Speaker 11: You try to don't need an apartment to come in.

1197
00:59:13,960 --> 00:59:16,040
Speaker 11: You could just walk in with your products. It's a

1198
00:59:16,040 --> 00:59:18,600
Speaker 11: great idea to check online first to see you know

1199
00:59:18,640 --> 00:59:21,880
Speaker 11: which products you can bring in, and then any of

1200
00:59:21,920 --> 00:59:25,200
Speaker 11: our associates can help you recycle it. And what's cool

1201
00:59:25,280 --> 00:59:29,400
Speaker 11: is that you know those recycled products they actually get used. Right,

1202
00:59:29,920 --> 00:59:32,600
Speaker 11: even if there's not value for you and trading, there's

1203
00:59:32,640 --> 00:59:36,680
Speaker 11: still value that's locked up in that product because we'll

1204
00:59:36,720 --> 00:59:39,960
Speaker 11: take them, we'll disassemble them, and then we'll cover the

1205
00:59:40,040 --> 00:59:45,240
Speaker 11: key materials inside of them, like gold or tin or aluminium.

1206
00:59:45,800 --> 00:59:49,080
Speaker 11: And so by recovering those materials and then recycling them

1207
00:59:49,160 --> 00:59:51,080
Speaker 11: to a new form, we're able to use them again.

1208
00:59:51,240 --> 00:59:54,320
Speaker 11: So that aluminum, maybe it goes and becomes part of

1209
00:59:54,360 --> 00:59:57,360
Speaker 11: a window frame or part of a car part. By

1210
00:59:57,400 --> 01:00:00,880
Speaker 11: bringing it in, we're able to recapture those materials instead.

1211
01:00:00,560 --> 01:00:01,560
Speaker 12: Of letting them be lost.

1212
01:00:01,880 --> 01:00:05,080
Speaker 1: People are always concerned about privacy and security of their data,

1213
01:00:05,200 --> 01:00:08,800
Speaker 1: especially on a product that may not turn on. Do

1214
01:00:08,920 --> 01:00:11,560
Speaker 1: I need to format it, wipe it before it comes in?

1215
01:00:11,600 --> 01:00:13,160
Speaker 1: I mean it'd be nice if I can. But what

1216
01:00:13,240 --> 01:00:13,800
Speaker 1: if I can't?

1217
01:00:14,120 --> 01:00:17,480
Speaker 11: Yeah, I don't know how, Yes, we hear that a lot.

1218
01:00:18,280 --> 01:00:20,440
Speaker 11: You can go to Apple dot com and you can

1219
01:00:20,960 --> 01:00:23,520
Speaker 11: find all of the steps for getting your device ready

1220
01:00:23,520 --> 01:00:25,720
Speaker 11: for a new owner. It's actually quite quick and easy.

1221
01:00:25,800 --> 01:00:27,840
Speaker 11: It will walk you through how to sign out a iCloud,

1222
01:00:28,160 --> 01:00:30,560
Speaker 11: how to transfer your data, how to wipe all of

1223
01:00:30,560 --> 01:00:33,480
Speaker 11: your data, turn off, activation, lock, all the things you

1224
01:00:33,520 --> 01:00:34,760
Speaker 11: need to do to get it set up.

1225
01:00:34,880 --> 01:00:36,400
Speaker 12: And if you can't do that, that's okay.

1226
01:00:36,560 --> 01:00:38,680
Speaker 11: You just bring it into an Apple store and one

1227
01:00:38,720 --> 01:00:39,920
Speaker 11: of our specialists can help.

1228
01:00:39,800 --> 01:00:40,120
Speaker 6: You do it.

1229
01:00:40,280 --> 01:00:41,520
Speaker 2: You've got a robot named Daisy.

1230
01:00:41,600 --> 01:00:44,600
Speaker 11: Got a robotnam Daisy and what to Okay? So, Daisy

1231
01:00:44,680 --> 01:00:48,320
Speaker 11: is an iPhone disassembly robot. Will be built especially to

1232
01:00:48,320 --> 01:00:50,960
Speaker 11: be able to recover all the materials that are inside

1233
01:00:50,960 --> 01:00:54,560
Speaker 11: an iPhone. So an iPhone passes through several stages where

1234
01:00:54,600 --> 01:00:56,800
Speaker 11: we take off the back and we remove the battery

1235
01:00:56,840 --> 01:01:00,800
Speaker 11: and remove the glass. Throughout this Daisy put so that

1236
01:01:00,840 --> 01:01:04,640
Speaker 11: those materials can then be used recycled for other products.

1237
01:01:05,240 --> 01:01:08,640
Speaker 11: Daisy can do thirty six types of iPhones and up

1238
01:01:08,680 --> 01:01:10,160
Speaker 11: to two hundred iPhones in an hour.

1239
01:01:10,840 --> 01:01:12,560
Speaker 2: Wow. Yeah, getting the job done.

1240
01:01:12,640 --> 01:01:15,000
Speaker 1: She really is, and you're going through that many I mean,

1241
01:01:15,000 --> 01:01:17,120
Speaker 1: I assume a lot of them are coming in. Fortunately.

1242
01:01:17,240 --> 01:01:19,720
Speaker 11: People are really keen to recycle or iPhones, which is

1243
01:01:19,760 --> 01:01:21,840
Speaker 11: great because the more we can get back. If we

1244
01:01:21,840 --> 01:01:23,760
Speaker 11: can get you to take them out of your drawer

1245
01:01:23,920 --> 01:01:26,000
Speaker 11: right instead of leaving them there, we can actually put

1246
01:01:26,000 --> 01:01:28,720
Speaker 11: them to good use. I think the best thing to know.

1247
01:01:29,120 --> 01:01:31,560
Speaker 11: You know, everyone has that drawer at home right that

1248
01:01:31,720 --> 01:01:35,960
Speaker 11: is full of the devices we don't use, the accessories

1249
01:01:36,000 --> 01:01:39,520
Speaker 11: that are long gone. Bringing the stuff in that drawer

1250
01:01:39,600 --> 01:01:41,760
Speaker 11: into an Apple store is a much better thing for

1251
01:01:41,840 --> 01:01:44,160
Speaker 11: the planet than just leaving it there for another year.

1252
01:01:44,240 --> 01:01:48,920
Speaker 11: And regardless of what happens to it, whether it gets recycled, repaired,

1253
01:01:49,160 --> 01:01:52,240
Speaker 11: traded in or passed on, that is better for the

1254
01:01:52,320 --> 01:01:53,200
Speaker 11: Earth than.

1255
01:01:53,160 --> 01:01:53,840
Speaker 5: Leaving it there.

1256
01:01:54,680 --> 01:01:55,000
Speaker 9: All right.

1257
01:01:55,040 --> 01:01:58,360
Speaker 1: Once again, that was Lauren Brawn, Apple's environmental product manager.

1258
01:01:58,840 --> 01:02:01,080
Speaker 1: So right now, if you if you bring something in,

1259
01:02:01,440 --> 01:02:03,640
Speaker 1: like I said, you can get one of two kind

1260
01:02:03,680 --> 01:02:05,920
Speaker 1: of paths. You can either get value for that item.

1261
01:02:05,960 --> 01:02:07,959
Speaker 1: If it has any value, they'll give you a gift card,

1262
01:02:08,120 --> 01:02:10,240
Speaker 1: or if it doesn't have any value, they'll give you

1263
01:02:10,280 --> 01:02:12,840
Speaker 1: ten percent off select accessories. This is sort of an

1264
01:02:12,840 --> 01:02:16,680
Speaker 1: Earth Day promotion that Apple is doing. This runs through

1265
01:02:16,800 --> 01:02:19,920
Speaker 1: May sixteenth. It is only in store, so you have

1266
01:02:19,960 --> 01:02:22,200
Speaker 1: to bring in something and then they will recycle it

1267
01:02:22,200 --> 01:02:24,440
Speaker 1: and they'll give you that ten percent off. You can

1268
01:02:24,520 --> 01:02:28,000
Speaker 1: use it on things like selected air pods and various

1269
01:02:28,080 --> 01:02:31,640
Speaker 1: other things, Apple watch bands, a lot of accessories basically,

1270
01:02:32,640 --> 01:02:35,400
Speaker 1: and so that is the promotion. I'll put the full details.

1271
01:02:35,400 --> 01:02:37,960
Speaker 1: There are some terms and conditions on my website. Rich

1272
01:02:38,000 --> 01:02:40,760
Speaker 1: on tech dot TV. I did get an email from

1273
01:02:40,800 --> 01:02:43,560
Speaker 1: Shelley into Pega. She was actually disappointed. She said she

1274
01:02:43,680 --> 01:02:47,080
Speaker 1: brought in all of her old products to the Apple Store.

1275
01:02:47,080 --> 01:02:49,920
Speaker 1: She gathered up her old Apple gear, mouse, keyboard, iPod,

1276
01:02:50,360 --> 01:02:52,600
Speaker 1: brought them to the gifts the Apple Store, expecting a

1277
01:02:52,600 --> 01:02:55,479
Speaker 1: gift card and got nothing but a thank you. She says,

1278
01:02:55,520 --> 01:02:58,400
Speaker 1: you should have mentioned only newer items qualify for credit.

1279
01:02:58,480 --> 01:03:02,200
Speaker 1: But Shelley, I can't predict what your items are gonna

1280
01:03:02,200 --> 01:03:04,280
Speaker 1: be valued at. When I brought in my stuff, I

1281
01:03:04,320 --> 01:03:06,160
Speaker 1: had no idea. One of the laptops I brought in

1282
01:03:06,280 --> 01:03:08,640
Speaker 1: was worth nine hundred and forty dollars, the other was

1283
01:03:08,640 --> 01:03:10,280
Speaker 1: worth one hundred and ten dollars, and I thought the

1284
01:03:10,280 --> 01:03:13,000
Speaker 1: second one was just gonna be recycled, so you never know.

1285
01:03:13,320 --> 01:03:14,040
Speaker 2: And that's the thing.

1286
01:03:14,280 --> 01:03:16,800
Speaker 1: Now, you can go on Apple's website, check out the

1287
01:03:16,800 --> 01:03:19,200
Speaker 1: recycling section and you can put in your product and

1288
01:03:19,240 --> 01:03:22,400
Speaker 1: start there to at least get an idea of the value.

1289
01:03:22,520 --> 01:03:24,840
Speaker 1: But if you're talking old gear like a mouse or

1290
01:03:24,880 --> 01:03:27,560
Speaker 1: a keyboard, that's probably not gonna be worth much. Even

1291
01:03:27,600 --> 01:03:30,760
Speaker 1: an old iPod and even some of the older Android

1292
01:03:30,800 --> 01:03:33,680
Speaker 1: phones as well. So my point is it's better to

1293
01:03:33,840 --> 01:03:36,280
Speaker 1: know that this exists and to actually try it, and

1294
01:03:36,320 --> 01:03:39,400
Speaker 1: to get this stuff properly recycled. And the bonus is

1295
01:03:39,400 --> 01:03:41,640
Speaker 1: that you might get a gift card as well. Eight

1296
01:03:41,680 --> 01:03:44,360
Speaker 1: and eight rich one one eight eight seven four to

1297
01:03:44,400 --> 01:03:47,360
Speaker 1: two four one zero one. Coming up, we'll take more

1298
01:03:47,360 --> 01:03:49,880
Speaker 1: of your questions on rich on Tech. Welcome back to

1299
01:03:49,960 --> 01:03:52,040
Speaker 1: rich on Tech. Rich DeMuro here hanging out with you,

1300
01:03:52,160 --> 01:03:56,680
Speaker 1: talking technology. I mentioned how I went to Hawaii and

1301
01:03:56,720 --> 01:03:59,439
Speaker 1: I was so surprised that I still had to fill

1302
01:03:59,440 --> 01:04:03,200
Speaker 1: out that little declaration form. It's like saying that you're

1303
01:04:03,240 --> 01:04:06,920
Speaker 1: not bringing any plants or animals into the country. And

1304
01:04:07,120 --> 01:04:10,000
Speaker 1: I'm looking at my friend Johnny Jet's newsletter johnnyjet dot

1305
01:04:10,000 --> 01:04:14,160
Speaker 1: com and he said, uh, Hawaii makes landing procedure easier

1306
01:04:14,160 --> 01:04:18,520
Speaker 1: for visitors with a new digital declaration form. Genius, and

1307
01:04:18,520 --> 01:04:20,680
Speaker 1: now I can fill this out on your phone. I

1308
01:04:20,680 --> 01:04:22,840
Speaker 1: don't know if it's a permanent thing or oh, it's

1309
01:04:22,840 --> 01:04:26,160
Speaker 1: a pilot test. So according to the Governor's office, purpose

1310
01:04:26,160 --> 01:04:28,600
Speaker 1: of the pilot is to test the effectiveness, compliance, and

1311
01:04:28,760 --> 01:04:31,400
Speaker 1: use of the online form. But what a great thing

1312
01:04:31,440 --> 01:04:34,400
Speaker 1: because like they pass out these forms on the plane,

1313
01:04:34,680 --> 01:04:36,680
Speaker 1: you got to fill them out. Half the people don't

1314
01:04:36,680 --> 01:04:39,080
Speaker 1: have a pen, you know, and you're sitting there like

1315
01:04:39,080 --> 01:04:42,160
Speaker 1: writing stuff out. So having that digital form you can

1316
01:04:42,200 --> 01:04:45,040
Speaker 1: do on your phone so much easier. Although I wonder

1317
01:04:45,080 --> 01:04:46,680
Speaker 1: how it works because if you don't have internet in

1318
01:04:46,720 --> 01:04:48,640
Speaker 1: the air, you gotta do it. I guess right when

1319
01:04:48,640 --> 01:04:52,200
Speaker 1: you land. But anyway, Johnny Jet dot com, thanks for

1320
01:04:52,200 --> 01:04:52,840
Speaker 1: that information.

1321
01:04:53,240 --> 01:04:53,880
Speaker 2: Let's go to.

1322
01:04:54,240 --> 01:04:57,320
Speaker 1: George in Laguna Hills, California. George, you're on with Rich.

1323
01:04:58,040 --> 01:05:01,280
Speaker 9: Yes, thank you very much for speaking with me. I

1324
01:05:01,320 --> 01:05:05,880
Speaker 9: have a problem in I've had T Mobile for five

1325
01:05:06,040 --> 01:05:10,560
Speaker 9: years and I had no problems with reception for with

1326
01:05:10,640 --> 01:05:15,360
Speaker 9: my router until the end of twenty twenty four. Since

1327
01:05:15,440 --> 01:05:21,680
Speaker 9: that time, I've had haphazard connections. When I went to

1328
01:05:21,760 --> 01:05:24,760
Speaker 9: the store and I called up the text. They said

1329
01:05:24,800 --> 01:05:28,880
Speaker 9: it was a router problem. I replaced eight routers over

1330
01:05:28,920 --> 01:05:33,280
Speaker 9: the several months. It turns out that it's traffic congestion

1331
01:05:33,440 --> 01:05:38,000
Speaker 9: from the tower that's closest to my house and they

1332
01:05:38,040 --> 01:05:41,360
Speaker 9: need to increase the bandwidth. They put high priority with

1333
01:05:41,440 --> 01:05:44,760
Speaker 9: the engineers, and it turns out they're.

1334
01:05:44,560 --> 01:05:45,440
Speaker 2: Not going to do that.

1335
01:05:46,280 --> 01:05:49,000
Speaker 9: What are my options because I can't switch to AT

1336
01:05:49,160 --> 01:05:52,160
Speaker 9: and T and I can't switch to Rising because they

1337
01:05:52,240 --> 01:05:54,920
Speaker 9: all use the tower, and there are other towers in

1338
01:05:54,960 --> 01:05:57,520
Speaker 9: my area, but I guess they're too far away. And

1339
01:05:57,560 --> 01:05:59,960
Speaker 9: they said that they have to construct a new tower

1340
01:06:00,360 --> 01:06:02,200
Speaker 9: and they're not going to invest the money in that

1341
01:06:02,320 --> 01:06:03,040
Speaker 9: at this time.

1342
01:06:03,600 --> 01:06:06,080
Speaker 1: Well, okay, first off, I'm a little confused because you

1343
01:06:06,240 --> 01:06:10,000
Speaker 1: said the router. What do you mean, because routers don't

1344
01:06:10,040 --> 01:06:12,040
Speaker 1: have anything to do. Is this your cell phone or

1345
01:06:12,080 --> 01:06:13,040
Speaker 1: is this your home internet?

1346
01:06:13,120 --> 01:06:16,440
Speaker 9: No, it's it's the router. Is the galaxy that the

1347
01:06:16,800 --> 01:06:21,320
Speaker 9: for my home internet? I have one of these these

1348
01:06:21,360 --> 01:06:27,760
Speaker 9: devices that will connect my home computer to their signal.

1349
01:06:28,160 --> 01:06:32,080
Speaker 1: So it sounds to me, George, that you're probably using

1350
01:06:32,080 --> 01:06:33,840
Speaker 1: too much data and they're slowing you down.

1351
01:06:34,000 --> 01:06:34,960
Speaker 2: That's what's happening here.

1352
01:06:36,800 --> 01:06:41,080
Speaker 9: What okay, but I'm able to get with the think

1353
01:06:41,400 --> 01:06:44,240
Speaker 9: I can get the reception sometimes and I can't get

1354
01:06:44,280 --> 01:06:47,800
Speaker 9: at other times. And they're telling me that the tower

1355
01:06:47,880 --> 01:06:51,600
Speaker 9: that's near my house. I live in Orange County. I'm

1356
01:06:51,600 --> 01:06:57,200
Speaker 9: not in the total sub boondocks of where I live,

1357
01:06:57,600 --> 01:07:00,320
Speaker 9: but they said there's too much traffic congestion on there

1358
01:07:00,320 --> 01:07:03,000
Speaker 9: and the bandwidth needs to go. Okay, not the it's

1359
01:07:03,080 --> 01:07:06,240
Speaker 9: not the galaxy here whatever you call that a box

1360
01:07:06,560 --> 01:07:09,400
Speaker 9: because I get good connection when it works.

1361
01:07:09,680 --> 01:07:11,680
Speaker 1: Yeah, well when it works, and that's the thing. So

1362
01:07:11,760 --> 01:07:14,280
Speaker 1: what's happening is I'm guessing at the beginning of the month,

1363
01:07:14,880 --> 01:07:17,400
Speaker 1: this is starting out fast, and then as they realize

1364
01:07:17,440 --> 01:07:21,960
Speaker 1: you're going through gigs and gigs of data, they're slowing

1365
01:07:22,000 --> 01:07:24,600
Speaker 1: this down to prioritize other users in the area. That's,

1366
01:07:24,720 --> 01:07:27,600
Speaker 1: you know, well within their rules and regulations. You know,

1367
01:07:27,680 --> 01:07:30,960
Speaker 1: the fact that you're using this line as a router

1368
01:07:31,360 --> 01:07:34,560
Speaker 1: for your home computer, you know that changes things because

1369
01:07:34,560 --> 01:07:37,160
Speaker 1: you're using a lot more data than what a cell

1370
01:07:37,200 --> 01:07:39,560
Speaker 1: phone would typically use. And I think their network is

1371
01:07:39,600 --> 01:07:43,200
Speaker 1: picking up on that and deprioritizing some of your network.

1372
01:07:43,200 --> 01:07:45,240
Speaker 2: Now are some of your speeds? Now?

1373
01:07:45,520 --> 01:07:48,920
Speaker 1: What they're saying about this tower and you know the

1374
01:07:48,960 --> 01:07:51,720
Speaker 1: building and the priority. I think that's all just kind

1375
01:07:51,760 --> 01:07:54,640
Speaker 1: of like, you know, gobbledygook for the customer service folks

1376
01:07:54,720 --> 01:07:57,400
Speaker 1: to tell you. I don't think that they have investigated

1377
01:07:57,400 --> 01:07:59,840
Speaker 1: your specific tower. I don't think they're looking at the

1378
01:07:59,840 --> 01:08:02,320
Speaker 1: information on how many people are using it, nor do

1379
01:08:02,400 --> 01:08:04,680
Speaker 1: I think they would share that information to a customer,

1380
01:08:04,920 --> 01:08:07,400
Speaker 1: because it just doesn't sound right. So I think your

1381
01:08:07,440 --> 01:08:11,240
Speaker 1: options here are to switch to a T Mobile, a

1382
01:08:11,320 --> 01:08:15,240
Speaker 1: proper T mobile home Internet connection, which they do offer,

1383
01:08:15,280 --> 01:08:17,280
Speaker 1: and I think that would probably clear up your problem.

1384
01:08:18,240 --> 01:08:21,840
Speaker 1: Switch to a proper home internet connection in general, you know,

1385
01:08:21,920 --> 01:08:26,400
Speaker 1: from a traditional carrier that's providing internet at the you

1386
01:08:26,400 --> 01:08:29,840
Speaker 1: know the amount that you need to run an entire home,

1387
01:08:30,760 --> 01:08:32,680
Speaker 1: or you can switch to AT and Team Verizon if

1388
01:08:32,680 --> 01:08:34,800
Speaker 1: you feel like T Mobile is not giving you what

1389
01:08:34,880 --> 01:08:37,519
Speaker 1: you are paying for now. The fact that it's the

1390
01:08:37,560 --> 01:08:40,280
Speaker 1: same tower does not mean that you would get the

1391
01:08:40,320 --> 01:08:43,800
Speaker 1: same experience from AT and T or Verizon, because even

1392
01:08:43,840 --> 01:08:46,200
Speaker 1: though they may share a tower, they are not sharing

1393
01:08:46,680 --> 01:08:50,320
Speaker 1: the bandwidth on that tower. They have independent controls of that,

1394
01:08:50,720 --> 01:08:52,360
Speaker 1: and if you were to sign up with AT and

1395
01:08:52,360 --> 01:08:56,599
Speaker 1: T or Verizon, you would get something of a different experience.

1396
01:08:56,840 --> 01:08:59,080
Speaker 1: It also could be the plan you're on with T Mobile.

1397
01:08:59,280 --> 01:09:03,960
Speaker 1: You know, these plans, they do allow the carriers to

1398
01:09:04,000 --> 01:09:07,360
Speaker 1: deprioritize your signal when you go over a certain amount,

1399
01:09:07,760 --> 01:09:11,080
Speaker 1: and typically if you're in a congested area where a

1400
01:09:11,080 --> 01:09:13,479
Speaker 1: lot of people are using that tower and you're sort

1401
01:09:13,520 --> 01:09:16,320
Speaker 1: of gobbling up all of the data there, they may

1402
01:09:16,360 --> 01:09:18,920
Speaker 1: reserve the right to slow you down. And that can

1403
01:09:19,000 --> 01:09:21,680
Speaker 1: happen at any point throughout the month, and it's just

1404
01:09:21,720 --> 01:09:24,400
Speaker 1: something that they reserve in their terms and conditions. There

1405
01:09:24,400 --> 01:09:27,920
Speaker 1: are some plans like now here's the other thing. There

1406
01:09:27,960 --> 01:09:29,759
Speaker 1: is a little bit of a and I'm not sure

1407
01:09:29,840 --> 01:09:32,040
Speaker 1: of you know what AT and tier of Verizon or

1408
01:09:32,040 --> 01:09:35,040
Speaker 1: T Mobile would think about using their system as a

1409
01:09:35,120 --> 01:09:38,400
Speaker 1: router for other products. You know, that's well within the

1410
01:09:38,439 --> 01:09:41,400
Speaker 1: idea of a hot spot on your phone, sure, but

1411
01:09:41,479 --> 01:09:44,439
Speaker 1: if it's like completely like dedicated for your home internet,

1412
01:09:44,479 --> 01:09:47,000
Speaker 1: that's kind of a different use case scenario than what

1413
01:09:47,120 --> 01:09:50,240
Speaker 1: they spelled out. So the other thing you can do

1414
01:09:50,280 --> 01:09:51,880
Speaker 1: is look at a plan, like I know AT and

1415
01:09:51,920 --> 01:09:55,160
Speaker 1: T if you look at their plans, they've got some

1416
01:09:55,200 --> 01:09:57,120
Speaker 1: sort of plan that says like you will not be

1417
01:09:57,680 --> 01:09:59,320
Speaker 1: deprioritized whatsoever.

1418
01:10:00,040 --> 01:10:00,880
Speaker 2: They've got this like.

1419
01:10:00,920 --> 01:10:05,640
Speaker 1: At and T unlimited Premium pl unlimited talk, text, and

1420
01:10:05,720 --> 01:10:08,000
Speaker 1: high speed data that can't slow down based on how

1421
01:10:08,040 --> 01:10:10,479
Speaker 1: much you use. And I think that they're the only

1422
01:10:10,479 --> 01:10:13,240
Speaker 1: ones that do that. I don't think that Verizon or

1423
01:10:13,280 --> 01:10:16,120
Speaker 1: T Mobile offer that. Now there are some other third

1424
01:10:16,200 --> 01:10:18,120
Speaker 1: party carriers that may do that as well, but I

1425
01:10:18,120 --> 01:10:20,200
Speaker 1: think at the end of the day, you're sort of

1426
01:10:20,280 --> 01:10:23,320
Speaker 1: using this service in a way it wasn't necessarily intended.

1427
01:10:23,360 --> 01:10:25,640
Speaker 1: So I don't think the carriers are really hip to

1428
01:10:25,640 --> 01:10:28,240
Speaker 1: help you out. But the options you have are to

1429
01:10:28,280 --> 01:10:30,320
Speaker 1: switch to a different carrier, try it out, see if

1430
01:10:30,360 --> 01:10:32,599
Speaker 1: it works, and see if it helps. But I don't

1431
01:10:32,600 --> 01:10:35,960
Speaker 1: think the tower is the problem. I don't think that

1432
01:10:36,040 --> 01:10:38,679
Speaker 1: the UH. I think it's just their algorithms are kicking

1433
01:10:38,680 --> 01:10:40,280
Speaker 1: in and saying, hey, this guy's using a lot of

1434
01:10:40,320 --> 01:10:43,320
Speaker 1: data in a way that is, you know, we're not

1435
01:10:43,320 --> 01:10:46,120
Speaker 1: seeing any of this type of usage. We're seeing all

1436
01:10:46,280 --> 01:10:49,439
Speaker 1: this type of usage, So that might be the problem there.

1437
01:10:49,680 --> 01:10:50,400
Speaker 2: All right, good.

1438
01:10:50,240 --> 01:10:52,479
Speaker 1: Question, George, thanks a lot, appreciate it. Eight eight eight

1439
01:10:52,640 --> 01:10:55,240
Speaker 1: rich one oh one eight eight eight seven four to

1440
01:10:55,280 --> 01:10:58,639
Speaker 1: two four one zero one. The website for the show

1441
01:10:58,920 --> 01:11:03,200
Speaker 1: rich on tech dot TV, you can submit your questions.

1442
01:11:03,200 --> 01:11:06,679
Speaker 1: There gets your emails, No big deal there. Coming up,

1443
01:11:07,600 --> 01:11:11,200
Speaker 1: we're going to talk about the rise of AI powered frauds.

1444
01:11:11,320 --> 01:11:15,960
Speaker 1: So many scams floating around. I've got scam warnings from Microsoft,

1445
01:11:16,000 --> 01:11:19,679
Speaker 1: Google and the FBI coming up pure On rich on Tech.

1446
01:11:20,479 --> 01:11:23,240
Speaker 1: Welcome back to rich On Tech. Rich Demiro here hanging

1447
01:11:23,280 --> 01:11:27,200
Speaker 1: out with you, talking technology at Triple eight Rich one

1448
01:11:27,240 --> 01:11:30,120
Speaker 1: O one eight eight eight seven four to two four.

1449
01:11:30,000 --> 01:11:30,680
Speaker 2: One zero one.

1450
01:11:30,720 --> 01:11:32,280
Speaker 1: If you can't hop on the phone, go to the

1451
01:11:32,280 --> 01:11:36,519
Speaker 1: website rich on Tech dot TV. All my segments from

1452
01:11:36,600 --> 01:11:40,719
Speaker 1: TV are there. All the notes from the show were there.

1453
01:11:40,800 --> 01:11:43,000
Speaker 1: My newsletter is there. If you have not signed up

1454
01:11:43,000 --> 01:11:46,280
Speaker 1: for that, We've got forty seven thousand of you strong.

1455
01:11:46,720 --> 01:11:50,080
Speaker 1: So thank you for continuing to read that. And uh,

1456
01:11:50,280 --> 01:11:54,080
Speaker 1: it is my excitement of the weekend writing that and

1457
01:11:54,120 --> 01:11:55,400
Speaker 1: getting that into your inbox.

1458
01:11:55,439 --> 01:11:56,800
Speaker 2: So appreciate you enjoying that.

1459
01:11:57,600 --> 01:12:00,880
Speaker 1: I got an email or a message from let's see

1460
01:12:00,880 --> 01:12:04,160
Speaker 1: Amy on Instagram. She said, Hey, Rich, I keep getting

1461
01:12:04,160 --> 01:12:06,759
Speaker 1: an email that my iCloud account is going to expire

1462
01:12:06,760 --> 01:12:09,479
Speaker 1: and I can't tell if it's fraud. Can you tell? Oh, yeah,

1463
01:12:09,600 --> 01:12:11,400
Speaker 1: I can tell it's fraud. I don't even have to

1464
01:12:11,400 --> 01:12:13,320
Speaker 1: look at the email, and I know it's fraud. It's

1465
01:12:13,320 --> 01:12:15,680
Speaker 1: not fraud, it's it's bogus. They're trying to get you

1466
01:12:15,800 --> 01:12:18,040
Speaker 1: to click the link, and they're trying to make you

1467
01:12:18,439 --> 01:12:20,639
Speaker 1: put in some information that they're then going to steal.

1468
01:12:20,640 --> 01:12:23,320
Speaker 1: Either they're either going to steal your payment information or

1469
01:12:23,360 --> 01:12:27,160
Speaker 1: your personal information. Apple does not send emails like this.

1470
01:12:28,040 --> 01:12:31,240
Speaker 1: I posted this on my Instagram actually a while ago,

1471
01:12:31,760 --> 01:12:33,880
Speaker 1: trying to see when was this post. This was one

1472
01:12:33,880 --> 01:12:37,439
Speaker 1: of my first January fourth, so it's been a couple

1473
01:12:37,479 --> 01:12:40,760
Speaker 1: months since I posted that. But that is fake and

1474
01:12:41,560 --> 01:12:44,400
Speaker 1: got a couple of fraud notes here. You know, scams

1475
01:12:44,400 --> 01:12:46,160
Speaker 1: are big, and so if you follow me on Instagram

1476
01:12:46,240 --> 01:12:48,360
Speaker 1: at riche on Tech, you know that I love to

1477
01:12:48,400 --> 01:12:50,679
Speaker 1: post these things. I call them anatomy of a scam

1478
01:12:50,720 --> 01:12:53,680
Speaker 1: because I get these emails, either I get them or

1479
01:12:53,720 --> 01:12:55,519
Speaker 1: you send them to me, and then I kind of

1480
01:12:55,520 --> 01:12:57,840
Speaker 1: break them down and explain what's happening there. So if

1481
01:12:57,840 --> 01:13:00,240
Speaker 1: you're not following me on Instagram to stay ahead of

1482
01:13:00,240 --> 01:13:02,800
Speaker 1: the curve at rich on tech, do it for sure.

1483
01:13:03,080 --> 01:13:04,920
Speaker 1: And the best part is you can share these things

1484
01:13:04,920 --> 01:13:07,840
Speaker 1: with your less tech savvy friends and family, or just

1485
01:13:07,880 --> 01:13:11,200
Speaker 1: for yourself because the more you see these things, it's like,

1486
01:13:11,240 --> 01:13:14,000
Speaker 1: the more you can identify and spot them, and so

1487
01:13:14,040 --> 01:13:15,960
Speaker 1: that's why I kind of keep posting these to break

1488
01:13:15,960 --> 01:13:18,080
Speaker 1: them down and explain what happened. I just did one

1489
01:13:18,120 --> 01:13:21,080
Speaker 1: about Instagram to let you know how they hack your

1490
01:13:21,080 --> 01:13:25,599
Speaker 1: account there, and so it's just information that's useful. Now

1491
01:13:25,680 --> 01:13:29,880
Speaker 1: I've got three notes on that topic. One from Microsoft.

1492
01:13:29,880 --> 01:13:34,040
Speaker 1: They say that AI powered fraud is really taking off.

1493
01:13:34,439 --> 01:13:38,120
Speaker 1: They said they stopped four billion dollars in fraud attempts

1494
01:13:38,160 --> 01:13:42,040
Speaker 1: last year and get this, one point six million bots

1495
01:13:42,040 --> 01:13:45,599
Speaker 1: sign up attempts per hour, So they have one point

1496
01:13:45,640 --> 01:13:48,400
Speaker 1: six million bots are trying to sign up for Microsoft

1497
01:13:48,479 --> 01:13:51,879
Speaker 1: services every single hour of every day. That is insane.

1498
01:13:52,320 --> 01:13:56,240
Speaker 1: That's what we're up against here. AI powered scams are

1499
01:13:56,280 --> 01:13:59,040
Speaker 1: making scams easier to create.

1500
01:13:59,160 --> 01:14:00,200
Speaker 2: Criminals are using.

1501
01:14:00,080 --> 01:14:03,960
Speaker 1: Tools like deep fakes, fake storefronts, and chatbot based fraud

1502
01:14:04,040 --> 01:14:07,160
Speaker 1: to deceive people. So here are the places that are

1503
01:14:07,160 --> 01:14:11,320
Speaker 1: growing fastest. E Commerce scammers use AI to clone real websites.

1504
01:14:11,760 --> 01:14:14,920
Speaker 1: They include fake reviews, chatbots, customer service you buy something

1505
01:14:14,960 --> 01:14:19,599
Speaker 1: from their game, over job listings. AI generated job scams

1506
01:14:19,640 --> 01:14:23,120
Speaker 1: now include even fake interviews and profiles. So not only

1507
01:14:23,200 --> 01:14:24,800
Speaker 1: are they trying to lure you in, but they're also

1508
01:14:24,840 --> 01:14:26,439
Speaker 1: applying for jobs in a fake way.

1509
01:14:27,080 --> 01:14:28,679
Speaker 2: Maybe I don't know, maybe that's not true.

1510
01:14:28,720 --> 01:14:31,720
Speaker 1: I mean I know they were, but that's a much

1511
01:14:31,800 --> 01:14:33,639
Speaker 1: larger scam. But most of them are trying to get

1512
01:14:33,680 --> 01:14:37,479
Speaker 1: you tech support scams. This has been going on forever.

1513
01:14:37,840 --> 01:14:40,719
Speaker 1: They impersonate IT staff and they trick you into granting

1514
01:14:40,760 --> 01:14:44,240
Speaker 1: access to your computer via remote access tools like Windows

1515
01:14:44,280 --> 01:14:46,839
Speaker 1: quick Assist, which is built into Microsoft Windows.

1516
01:14:47,760 --> 01:14:48,559
Speaker 2: So what are they doing.

1517
01:14:48,880 --> 01:14:53,040
Speaker 1: They are fighting back with various scareware blocker tools, fake

1518
01:14:53,120 --> 01:14:56,400
Speaker 1: job detection tools, deep learning fraud protection, and they're also

1519
01:14:56,439 --> 01:15:00,559
Speaker 1: blocking forty four hundred suspicious Quick Assist connections per day.

1520
01:15:00,840 --> 01:15:02,640
Speaker 1: So when they say, hi, we're tech support, we just

1521
01:15:02,680 --> 01:15:05,439
Speaker 1: need to connect to your computer here do this. If

1522
01:15:05,479 --> 01:15:07,800
Speaker 1: it looks like it's coming from some sort of server

1523
01:15:08,000 --> 01:15:11,160
Speaker 1: farm in another country, they're going to block those connections,

1524
01:15:11,160 --> 01:15:14,200
Speaker 1: So be careful. Anything that looks too good to be

1525
01:15:14,280 --> 01:15:18,400
Speaker 1: true it usually isfy. Verify anyone that you are giving

1526
01:15:18,439 --> 01:15:22,240
Speaker 1: your personal information to and never click those links and

1527
01:15:22,560 --> 01:15:25,559
Speaker 1: share your bank account or personal information. And if you

1528
01:15:25,600 --> 01:15:27,880
Speaker 1: have a scam from Microsoft, you can go to Microsoft

1529
01:15:27,880 --> 01:15:32,320
Speaker 1: dot com slash report a scam Now, Google let's see

1530
01:15:32,320 --> 01:15:36,040
Speaker 1: this is. Developer Nick Johnson posted details on x about

1531
01:15:36,040 --> 01:15:40,000
Speaker 1: this sophisticated phishing scam he came up against the email.

1532
01:15:40,160 --> 01:15:42,000
Speaker 1: This is the twist here. You know, I always tell

1533
01:15:42,040 --> 01:15:44,360
Speaker 1: you to check the email address that you know, let's

1534
01:15:44,360 --> 01:15:47,880
Speaker 1: say Google saying hey, your account's going away, sign here

1535
01:15:48,000 --> 01:15:49,920
Speaker 1: or do something here. Well, if you look at the

1536
01:15:49,920 --> 01:15:53,080
Speaker 1: email address and it's usually something like Google Tech support

1537
01:15:53,120 --> 01:15:54,920
Speaker 1: at gmail dot com or something, it's like, come on,

1538
01:15:55,000 --> 01:15:56,839
Speaker 1: give me a break. That's not the real email address

1539
01:15:56,840 --> 01:16:00,639
Speaker 1: that Google's sending things from. But here's the twist. Now

1540
01:16:00,680 --> 01:16:04,560
Speaker 1: they've gotten so sophisticated. They are actually sending these emails

1541
01:16:04,920 --> 01:16:08,320
Speaker 1: from an actual Google account. So it says no reply

1542
01:16:08,439 --> 01:16:11,439
Speaker 1: at accounts dot Google dot com. How did they do that? Well,

1543
01:16:11,479 --> 01:16:14,680
Speaker 1: it gets very complicated, but basically, the attackers figured out

1544
01:16:14,720 --> 01:16:18,439
Speaker 1: a little hack in Google system to let them send

1545
01:16:18,720 --> 01:16:23,000
Speaker 1: They tricked Gmail into signing that email as legitimate. And

1546
01:16:23,080 --> 01:16:25,559
Speaker 1: it's kind of a complicated process. But if it's your

1547
01:16:25,560 --> 01:16:27,360
Speaker 1: full time job to do this stuff, that's what you're

1548
01:16:27,400 --> 01:16:30,120
Speaker 1: figuring out. So now we have to worry about Okay,

1549
01:16:30,360 --> 01:16:33,120
Speaker 1: these emails look real? Are they real? So the now

1550
01:16:33,240 --> 01:16:35,080
Speaker 1: the thing you have to do is double check the URL,

1551
01:16:35,439 --> 01:16:37,920
Speaker 1: So if the email is claiming to be from Google,

1552
01:16:38,160 --> 01:16:40,840
Speaker 1: make sure you double check the URL. Do not enter

1553
01:16:40,920 --> 01:16:43,720
Speaker 1: info on a support page unless your shirt's the real thing.

1554
01:16:44,240 --> 01:16:46,200
Speaker 1: But basically, if you click this link, it takes you

1555
01:16:46,240 --> 01:16:49,439
Speaker 1: to a fake support page on Google Sites, which then

1556
01:16:49,520 --> 01:16:52,599
Speaker 1: redirects to a fake Google sign in page. So always

1557
01:16:52,600 --> 01:16:55,840
Speaker 1: always always check the URL before you put in any information. Again,

1558
01:16:56,600 --> 01:16:59,720
Speaker 1: this is the thing we're up against, these scammers that

1559
01:16:59,760 --> 01:17:02,280
Speaker 1: are working twenty four to seven to make these things

1560
01:17:02,320 --> 01:17:04,519
Speaker 1: look more real and to trick us. And that's what

1561
01:17:04,520 --> 01:17:07,080
Speaker 1: it really comes down to. We're just tricked. We're tricked

1562
01:17:07,080 --> 01:17:09,479
Speaker 1: into signing into something that we think is real and

1563
01:17:09,520 --> 01:17:11,519
Speaker 1: it's not. And by the time you realize it isn't,

1564
01:17:11,920 --> 01:17:17,479
Speaker 1: they've already taken action and hacked you. Third one, FBI

1565
01:17:17,600 --> 01:17:22,000
Speaker 1: warning of a new scam where scammers are impersonating employees

1566
01:17:22,040 --> 01:17:24,519
Speaker 1: from the Internet Crime Complaint Center. They call it the

1567
01:17:24,760 --> 01:17:27,560
Speaker 1: IC three. So this is where people go to report

1568
01:17:27,600 --> 01:17:30,840
Speaker 1: scams that they've been a part of or lost money in.

1569
01:17:31,400 --> 01:17:34,320
Speaker 1: And this scheme targets people who actually lost money in

1570
01:17:34,360 --> 01:17:38,000
Speaker 1: previous scams, so they offer help to help you recover

1571
01:17:38,120 --> 01:17:42,000
Speaker 1: these funds. They contact victims through email, phone, social media,

1572
01:17:42,040 --> 01:17:46,240
Speaker 1: and even forms. One tactic they use is they fake

1573
01:17:46,479 --> 01:17:49,880
Speaker 1: profiles to gain trust in online support groups. So if

1574
01:17:49,920 --> 01:17:52,160
Speaker 1: you're on some sort of like Facebook page or group

1575
01:17:52,400 --> 01:17:54,479
Speaker 1: talking about what happened to you, they come in and say, hey,

1576
01:17:54,479 --> 01:17:57,280
Speaker 1: we can help. I'm sorry, We'll help you recover this money,

1577
01:17:57,280 --> 01:17:59,559
Speaker 1: and then, guess what, You're led down the path where

1578
01:17:59,760 --> 01:18:02,240
Speaker 1: they're just gonna get your financial info and steal even

1579
01:18:02,280 --> 01:18:04,640
Speaker 1: more from you. So please do not fall for this.

1580
01:18:05,040 --> 01:18:08,360
Speaker 1: The IC three says it never contacts victims directly through

1581
01:18:08,400 --> 01:18:11,600
Speaker 1: social media, email, or messaging apps. They don't charge to

1582
01:18:11,640 --> 01:18:14,679
Speaker 1: help you recover funds, and don't send money, gift cards

1583
01:18:14,760 --> 01:18:17,479
Speaker 1: or crypto to someone you met online. Seems like a

1584
01:18:17,479 --> 01:18:21,639
Speaker 1: pretty like basic thing, right, But you'd be surprised. I mean, look,

1585
01:18:21,760 --> 01:18:24,120
Speaker 1: they don't have those signs at Target by the gift

1586
01:18:24,120 --> 01:18:26,920
Speaker 1: cards for no reason. Every gift card I purchased now

1587
01:18:26,920 --> 01:18:28,600
Speaker 1: it's like, hey, you're not. Like the last time I

1588
01:18:28,640 --> 01:18:30,880
Speaker 1: got one was like a verbal yes. I had to

1589
01:18:30,920 --> 01:18:32,920
Speaker 1: say that I was not sending this to someone on

1590
01:18:32,960 --> 01:18:35,760
Speaker 1: the internet. I couldn't believe it. It was like, does

1591
01:18:35,800 --> 01:18:40,240
Speaker 1: my eleven year old grandson in Idaho count as sending

1592
01:18:40,280 --> 01:18:41,280
Speaker 1: to someone on the internet.

1593
01:18:41,400 --> 01:18:43,160
Speaker 2: No, I think that's okay. You can do that.

1594
01:18:43,360 --> 01:18:45,160
Speaker 1: But if it's somebody you haven't met, if it's your

1595
01:18:45,200 --> 01:18:47,960
Speaker 1: long lost grandson that you've never met before, that's appealing

1596
01:18:48,000 --> 01:18:51,639
Speaker 1: to you. For this iTunes gift card no. Ic three

1597
01:18:51,680 --> 01:18:54,479
Speaker 1: dot gov is where you can report suspicious activity. Oh

1598
01:18:54,520 --> 01:18:58,719
Speaker 1: my gosh, man, that's what we're up against here. Let's

1599
01:18:58,760 --> 01:19:00,840
Speaker 1: go to Craig in Los Angele list. Craig, you're on

1600
01:19:00,920 --> 01:19:02,120
Speaker 1: with Rich Welcome to the show.

1601
01:19:03,240 --> 01:19:04,439
Speaker 13: I'd be going on a bit.

1602
01:19:05,080 --> 01:19:05,920
Speaker 2: I'm doing it all.

1603
01:19:07,920 --> 01:19:12,559
Speaker 13: I'm going to La. Well, I'm in La. I'm going

1604
01:19:12,600 --> 01:19:16,120
Speaker 13: to joun the Tree, and I'm going up in the mountains.

1605
01:19:16,439 --> 01:19:20,320
Speaker 13: Now there the I don't know the website. Well, you

1606
01:19:20,400 --> 01:19:22,400
Speaker 13: don't have cell towers?

1607
01:19:23,120 --> 01:19:25,320
Speaker 2: Okay, yeah, Joshua Tree, Yep.

1608
01:19:26,400 --> 01:19:29,400
Speaker 13: That's stunding on the iPhone. We that have a high

1609
01:19:29,600 --> 01:19:34,559
Speaker 13: sixteen plus. What did that happen and what is it for?

1610
01:19:35,280 --> 01:19:35,639
Speaker 2: Okay?

1611
01:19:35,680 --> 01:19:39,400
Speaker 1: So you're you're talking about staying in touch with satellite messaging.

1612
01:19:39,560 --> 01:19:45,000
Speaker 2: That's what I'm hearing here, right, I guess. Yeah.

1613
01:19:45,040 --> 01:19:49,280
Speaker 1: So if you are in a section of an area

1614
01:19:49,520 --> 01:19:53,200
Speaker 1: that does not have cellular service, almost all of the

1615
01:19:53,200 --> 01:19:57,639
Speaker 1: major new smartphones we're talking the Pixel nine series. Uh,

1616
01:19:57,680 --> 01:20:00,640
Speaker 1: the iPhone they've had this actually since the iPhone fourteen

1617
01:20:01,200 --> 01:20:04,280
Speaker 1: I believe, and then the Samsung is the latest S

1618
01:20:04,360 --> 01:20:06,920
Speaker 1: twenty five has this. The S twenty five series, they

1619
01:20:06,960 --> 01:20:10,479
Speaker 1: all have built in support for satellite messaging. So this

1620
01:20:10,600 --> 01:20:15,439
Speaker 1: started on the iPhone with just emergency messages. And so

1621
01:20:15,720 --> 01:20:18,320
Speaker 1: if you want to try this out, Craig, go into

1622
01:20:18,400 --> 01:20:23,920
Speaker 1: your settings on the iPhone, scroll down to Emergency SOS

1623
01:20:24,520 --> 01:20:27,200
Speaker 1: and then scroll all the way down to where it

1624
01:20:27,200 --> 01:20:31,160
Speaker 1: says emergency SOS via satellite and it says try demo,

1625
01:20:31,680 --> 01:20:34,559
Speaker 1: and so you can try a demo of what this

1626
01:20:34,600 --> 01:20:37,679
Speaker 1: would work or how this would work if you actually

1627
01:20:37,720 --> 01:20:41,559
Speaker 1: needed it. Now with now there might be a different place.

1628
01:20:41,600 --> 01:20:43,400
Speaker 1: Let me just see, because they actually expanded this. So

1629
01:20:43,439 --> 01:20:46,679
Speaker 1: it started out as just for emergencies, and now it's

1630
01:20:46,720 --> 01:20:50,560
Speaker 1: actually encompassing. You can use satellite on the iPhone just

1631
01:20:50,600 --> 01:20:54,559
Speaker 1: to text message people and share your location with folks.

1632
01:20:54,960 --> 01:20:56,920
Speaker 1: So let me see if I can find that satellite.

1633
01:20:57,000 --> 01:20:59,760
Speaker 1: Oh okay, surprising, I can't find it on the US.

1634
01:21:01,800 --> 01:21:05,000
Speaker 1: But anyway, if you go into this does kick in

1635
01:21:05,080 --> 01:21:08,320
Speaker 1: automatically if you are in an area that does not

1636
01:21:08,520 --> 01:21:10,880
Speaker 1: have a cellular connection. You will notice in the upper

1637
01:21:10,960 --> 01:21:13,280
Speaker 1: right hand corner of your phone it will have a

1638
01:21:13,280 --> 01:21:17,080
Speaker 1: little icon of a satellite. Now, there is some confusion

1639
01:21:17,439 --> 01:21:19,680
Speaker 1: because when this first came out, people were thinking when

1640
01:21:19,720 --> 01:21:22,720
Speaker 1: it said SOS in their upper right hand corner, that

1641
01:21:22,760 --> 01:21:25,080
Speaker 1: meant they had access to satellite. That does not mean

1642
01:21:25,120 --> 01:21:27,920
Speaker 1: you have access to satellite. It's only when you see

1643
01:21:27,920 --> 01:21:31,160
Speaker 1: the satellite icon. So again, you can go into your

1644
01:21:31,240 --> 01:21:36,160
Speaker 1: settings and look for under emergency and SOS satellite and

1645
01:21:36,200 --> 01:21:37,840
Speaker 1: you can do a demo of how to work and

1646
01:21:37,840 --> 01:21:41,240
Speaker 1: that'll kick in automatically. Now, if you're on the Samsung,

1647
01:21:41,600 --> 01:21:44,000
Speaker 1: they let the carriers handle this. So on Samsung you

1648
01:21:44,040 --> 01:21:47,120
Speaker 1: can go into your connections and see under your plan

1649
01:21:47,280 --> 01:21:51,200
Speaker 1: if it has satellite connectivity. So, for instance, Mine sets

1650
01:21:51,240 --> 01:21:55,400
Speaker 1: satellite networks Verizon included with your account. You're subscribed, and

1651
01:21:55,439 --> 01:21:58,000
Speaker 1: so I can send text messages via satellite when a

1652
01:21:58,040 --> 01:22:01,680
Speaker 1: mobile network is not available. Mobile also has that functionality

1653
01:22:01,720 --> 01:22:05,200
Speaker 1: at and T has that functionality with certain respects. I

1654
01:22:05,240 --> 01:22:07,519
Speaker 1: think they're rolling it out. I'm not sure everyone has access.

1655
01:22:08,200 --> 01:22:11,360
Speaker 1: Starlink obviously is another way to get that through T Mobile,

1656
01:22:11,640 --> 01:22:14,679
Speaker 1: and then on the Pixel they have the satellite messaging

1657
01:22:14,760 --> 01:22:17,360
Speaker 1: as well. For emergencies. So it's a little bit different

1658
01:22:17,439 --> 01:22:19,719
Speaker 1: depending on the carrier. But here's the thing I've realized

1659
01:22:20,240 --> 01:22:22,719
Speaker 1: with these mv and os, you know, these mobile virtual

1660
01:22:22,760 --> 01:22:25,120
Speaker 1: network operators that people are saving a lot of money on,

1661
01:22:25,680 --> 01:22:28,920
Speaker 1: they so far have not announced support for this satellite

1662
01:22:28,920 --> 01:22:31,720
Speaker 1: messaging or satellite help, and so I think that's going

1663
01:22:31,760 --> 01:22:34,759
Speaker 1: to be a big differentiator in the future for your plan,

1664
01:22:35,240 --> 01:22:37,040
Speaker 1: because if you're saving a lot of money, you may

1665
01:22:37,040 --> 01:22:38,360
Speaker 1: not have access to that. I don't know how they're

1666
01:22:38,360 --> 01:22:40,040
Speaker 1: going to handle it, because so far I haven't seen

1667
01:22:40,080 --> 01:22:42,240
Speaker 1: one say hey, we're going to add this to our plan.

1668
01:22:42,680 --> 01:22:44,640
Speaker 1: But if you're on one of the big carriers, the

1669
01:22:44,640 --> 01:22:46,720
Speaker 1: big plans, or you're on an iPhone, no matter what

1670
01:22:46,800 --> 01:22:49,519
Speaker 1: plan you're on, you do have access to that satellite

1671
01:22:49,520 --> 01:22:53,040
Speaker 1: messaging as long as you have a recent iPhone. All right,

1672
01:22:53,080 --> 01:22:55,479
Speaker 1: coming up, we will take more of your calls at

1673
01:22:55,479 --> 01:22:57,559
Speaker 1: eight eight eight rich one oh one eight eight eight

1674
01:22:57,680 --> 01:23:00,439
Speaker 1: seven four to two four one zero one. Plus we'll

1675
01:23:00,439 --> 01:23:02,200
Speaker 1: hear from you on some of your emails. Right here,

1676
01:23:02,240 --> 01:23:05,000
Speaker 1: I'm rich on Tech. Welcome back to rich on Tech.

1677
01:23:05,120 --> 01:23:09,000
Speaker 1: Rich Demiro here hanging out with you talking technology. The

1678
01:23:09,040 --> 01:23:13,080
Speaker 1: website for the show Rich on tech dot TV. I

1679
01:23:13,120 --> 01:23:17,000
Speaker 1: take very good notes. Everything that is mentioned on the

1680
01:23:17,040 --> 01:23:20,439
Speaker 1: show is listed there. So if I mentioned, you know,

1681
01:23:20,479 --> 01:23:23,439
Speaker 1: a solution to a problem, or a website or some

1682
01:23:23,479 --> 01:23:26,719
Speaker 1: sort of link to something, it is all there. Craig

1683
01:23:26,880 --> 01:23:30,920
Speaker 1: was asking about satellite messaging on the iPhone, the demo.

1684
01:23:31,000 --> 01:23:33,360
Speaker 1: If you want to try it, just open the Settings app,

1685
01:23:33,680 --> 01:23:36,799
Speaker 1: go to Apps and then messages and tap satellite connection

1686
01:23:36,960 --> 01:23:39,800
Speaker 1: demo if you want to try that, and so, and

1687
01:23:39,840 --> 01:23:42,880
Speaker 1: then Kim was asking, Hey, is this free? And so

1688
01:23:42,960 --> 01:23:45,360
Speaker 1: it's interesting because when the iPhone first came out, this

1689
01:23:45,400 --> 01:23:49,360
Speaker 1: came out on iPhone fourteen, and they originally said that

1690
01:23:49,520 --> 01:23:52,120
Speaker 1: this was going to be free for two years, and

1691
01:23:52,160 --> 01:23:54,760
Speaker 1: then at the end of I guess maybe a year

1692
01:23:54,880 --> 01:23:56,680
Speaker 1: or so, they said, we're actually going to extend it

1693
01:23:56,720 --> 01:23:59,639
Speaker 1: by another year. So, so far Apple has not charged

1694
01:24:00,120 --> 01:24:02,200
Speaker 1: for any of this satellite messaging on their iPhone. But

1695
01:24:02,240 --> 01:24:05,000
Speaker 1: I think they're in a very tricky situation. They've invested

1696
01:24:05,040 --> 01:24:08,120
Speaker 1: a lot of money in the company that they are

1697
01:24:08,160 --> 01:24:12,120
Speaker 1: partnering with, Global Star, and so they want to recoup

1698
01:24:12,160 --> 01:24:13,880
Speaker 1: some of this. But at this point it's kind of

1699
01:24:13,880 --> 01:24:16,519
Speaker 1: getting tougher and tougher to charge because a lot of

1700
01:24:16,520 --> 01:24:20,599
Speaker 1: these companies, the cellular companies are building it into their plans,

1701
01:24:21,120 --> 01:24:23,320
Speaker 1: and so it's kind of like, who's going to pay

1702
01:24:23,320 --> 01:24:25,880
Speaker 1: an extra fifteen twenty dollars a month. That's how much

1703
01:24:26,720 --> 01:24:30,120
Speaker 1: T Mobile wants for non subscribers if they just want

1704
01:24:30,160 --> 01:24:32,320
Speaker 1: to add Starlink satellite messaging to their phone. I think

1705
01:24:32,320 --> 01:24:35,360
Speaker 1: it's fifteen or twenty dollars a month. So we're going

1706
01:24:35,400 --> 01:24:37,240
Speaker 1: to see this is going to be interesting because in

1707
01:24:37,280 --> 01:24:39,160
Speaker 1: the future, we're going to be connected no matter where

1708
01:24:39,200 --> 01:24:41,800
Speaker 1: we are, and eventually the satellite's going to get so

1709
01:24:41,880 --> 01:24:44,320
Speaker 1: good that you'll have satellite calling as well and even

1710
01:24:44,439 --> 01:24:50,000
Speaker 1: satellite data, so it continues to get better. So Verizon

1711
01:24:50,160 --> 01:24:53,320
Speaker 1: has satellite messaging on the Galaxy S twenty five series.

1712
01:24:53,360 --> 01:24:57,280
Speaker 1: It's currently free on the Pixel. Google said it's going

1713
01:24:57,320 --> 01:24:59,160
Speaker 1: to be free for two years on the Pixel nine

1714
01:24:59,160 --> 01:25:01,240
Speaker 1: and later models, but they haven't said how much it's

1715
01:25:01,280 --> 01:25:04,599
Speaker 1: going to cost after that. So again it's really kind

1716
01:25:04,600 --> 01:25:07,760
Speaker 1: of this new uncharted territory where nobody wants to make

1717
01:25:07,800 --> 01:25:10,720
Speaker 1: the first move because if it's going to cost ten

1718
01:25:10,760 --> 01:25:13,640
Speaker 1: dollars a month for this carrier, but Verizon's offering it

1719
01:25:13,640 --> 01:25:16,680
Speaker 1: for free, now you might jump to Verizon so, but

1720
01:25:16,720 --> 01:25:18,200
Speaker 1: at the end of the day, it's a great thing

1721
01:25:18,240 --> 01:25:21,000
Speaker 1: that we have this. It has already saved lives and

1722
01:25:21,600 --> 01:25:24,920
Speaker 1: keeps people connected, especially in places like national parks and

1723
01:25:25,240 --> 01:25:27,679
Speaker 1: wherever else you may may not have a signal anymore.

1724
01:25:28,640 --> 01:25:31,080
Speaker 1: Robert writes in on the website, Hey, Rich, I'm hoping

1725
01:25:31,120 --> 01:25:33,040
Speaker 1: you can steer me in the right direction. I'm looking

1726
01:25:33,040 --> 01:25:36,320
Speaker 1: for an Android app that's free for faxing documents and

1727
01:25:36,400 --> 01:25:40,559
Speaker 1: hip a compliant. Thanks Robert, Robert, I had to do

1728
01:25:40,640 --> 01:25:44,000
Speaker 1: some research on this one because you know, here's the deal.

1729
01:25:44,320 --> 01:25:46,599
Speaker 1: When you're looking for something like a free fax, yeah,

1730
01:25:46,640 --> 01:25:48,400
Speaker 1: no problem. Those are easy to find. There's a lot

1731
01:25:48,439 --> 01:25:50,160
Speaker 1: of apps out there that can offer you a free

1732
01:25:50,200 --> 01:25:53,080
Speaker 1: fact But when you're looking for something like a premium

1733
01:25:53,080 --> 01:25:56,280
Speaker 1: feature like hip a compliancy, that is something that the

1734
01:25:56,320 --> 01:25:58,720
Speaker 1: app has to go the extra mile to do, and

1735
01:25:59,439 --> 01:26:01,160
Speaker 1: most of the time that kind of stuff is not

1736
01:26:01,240 --> 01:26:03,880
Speaker 1: going to necessarily be free. But I think the best

1737
01:26:03,920 --> 01:26:08,120
Speaker 1: option to look for to start is facts dot plus.

1738
01:26:08,560 --> 01:26:10,680
Speaker 1: So facts dot plus they do have paid plans, but

1739
01:26:10,760 --> 01:26:12,479
Speaker 1: they have a free plan that lets you send up

1740
01:26:12,520 --> 01:26:16,000
Speaker 1: to ten pages, and then they have Hippo compliant plans.

1741
01:26:16,240 --> 01:26:18,920
Speaker 1: I'm not sure if the free tier is Hippo compliant,

1742
01:26:19,360 --> 01:26:21,639
Speaker 1: but I would guess you're using maybe the same sort

1743
01:26:21,680 --> 01:26:26,160
Speaker 1: of technology, so that's the first place to look. There's

1744
01:26:26,160 --> 01:26:29,760
Speaker 1: another website called I Facts, which lets you send a

1745
01:26:29,840 --> 01:26:32,720
Speaker 1: fact for free through their website. The paid service, once

1746
01:26:32,760 --> 01:26:35,400
Speaker 1: again is Hippo compliant. They don't mention on the free service.

1747
01:26:35,479 --> 01:26:39,160
Speaker 1: If that's Hippo compliant. Then there's HP Mobile Facts. So

1748
01:26:39,720 --> 01:26:42,719
Speaker 1: this is an app that you can download to your phone.

1749
01:26:43,000 --> 01:26:45,360
Speaker 1: It is free and according to their website, it says

1750
01:26:45,360 --> 01:26:49,519
Speaker 1: it does support hip hop compliant transmissions. So HP Mobile

1751
01:26:49,560 --> 01:26:52,360
Speaker 1: Facts that actually came with my printer when I installed

1752
01:26:52,360 --> 01:26:54,320
Speaker 1: my printer app that was part of it. The HP

1753
01:26:54,439 --> 01:26:57,120
Speaker 1: Mobile Facts was like built into the printer. So that's

1754
01:26:57,160 --> 01:27:00,000
Speaker 1: another app that you can download, and my favorite fact

1755
01:27:00,560 --> 01:27:03,240
Speaker 1: service in general. I've not used this in a while

1756
01:27:03,280 --> 01:27:05,000
Speaker 1: because it's been a while since I had to. You know,

1757
01:27:05,000 --> 01:27:08,320
Speaker 1: most people have switched to just scanning documents and DocuSign

1758
01:27:08,400 --> 01:27:11,040
Speaker 1: and all that stuff. But it used to be called

1759
01:27:11,040 --> 01:27:14,720
Speaker 1: Hello Facts and now it's called Dropbox Facts. So Dropbox

1760
01:27:14,760 --> 01:27:18,200
Speaker 1: purchased Hellofax. They built it into their service and you

1761
01:27:18,200 --> 01:27:21,120
Speaker 1: can use that as well. They offer a free few

1762
01:27:21,160 --> 01:27:24,080
Speaker 1: faxes to get started, but otherwise you will have to

1763
01:27:24,080 --> 01:27:26,439
Speaker 1: pay for that. I was using Hellofacts for a while,

1764
01:27:26,520 --> 01:27:29,200
Speaker 1: signing a lot of stuff and never really ran into

1765
01:27:29,760 --> 01:27:31,760
Speaker 1: a price ride to pay, And if I did, I

1766
01:27:31,760 --> 01:27:34,040
Speaker 1: think it was like ninety nine cents or something. But anyway,

1767
01:27:34,080 --> 01:27:36,800
Speaker 1: those are the places to look, investigate, see which one

1768
01:27:36,840 --> 01:27:39,759
Speaker 1: works best for you. But I guarantee if you email

1769
01:27:39,840 --> 01:27:42,679
Speaker 1: the doctor's office or whoever you're sending this to, they'll

1770
01:27:42,720 --> 01:27:46,000
Speaker 1: probably just accept a scan in an email. Trish writes

1771
01:27:46,040 --> 01:27:47,640
Speaker 1: in I love your show all the good info. I

1772
01:27:47,680 --> 01:27:49,720
Speaker 1: work in a management office of a mobile home park.

1773
01:27:49,760 --> 01:27:52,240
Speaker 1: Once in a while we need to notify residents, about

1774
01:27:52,280 --> 01:27:55,000
Speaker 1: two hundred of them via text. I'm an Apple person,

1775
01:27:55,080 --> 01:27:56,479
Speaker 1: and I'm wondering if there's a way to send a

1776
01:27:56,479 --> 01:27:59,679
Speaker 1: mass text without everyone seeing everyone else's info or replies.

1777
01:28:00,120 --> 01:28:02,960
Speaker 1: Looks like iPhone messages can't do this. I don't mind

1778
01:28:02,960 --> 01:28:07,160
Speaker 1: paying a small fee for it. So again, you're right,

1779
01:28:07,240 --> 01:28:09,519
Speaker 1: I message does not do this. You can send a

1780
01:28:09,560 --> 01:28:11,880
Speaker 1: group text, but you probably don't want to do that

1781
01:28:11,920 --> 01:28:14,920
Speaker 1: for this sort of mass communication. So you probably want

1782
01:28:14,920 --> 01:28:18,519
Speaker 1: to use a service that is paid, because texting is

1783
01:28:18,560 --> 01:28:20,320
Speaker 1: one of those things that if it's not paid, it's

1784
01:28:20,320 --> 01:28:22,280
Speaker 1: probably going to be abuse. So most of the texting

1785
01:28:22,360 --> 01:28:26,200
Speaker 1: services are paid, so I would check out Simple Texting.

1786
01:28:26,640 --> 01:28:28,320
Speaker 2: That is the one that I identified.

1787
01:28:29,240 --> 01:28:31,680
Speaker 1: Seems like it works the best, It does exactly what

1788
01:28:31,760 --> 01:28:35,559
Speaker 1: you need, and it's pretty much geared towards solutions like yours.

1789
01:28:35,600 --> 01:28:39,479
Speaker 1: To check it out Simple Texting. The alternative is textedly.

1790
01:28:40,479 --> 01:28:40,840
Speaker 2: All Right.

1791
01:28:40,880 --> 01:28:44,080
Speaker 1: Coming up, we're gonna talk about breaking free of the

1792
01:28:44,760 --> 01:28:49,200
Speaker 1: stranglehold of your smartphone on rich on Tech. Welcome back

1793
01:28:49,200 --> 01:28:51,600
Speaker 1: to rich on Tech. Rich Demiro here hanging out with you,

1794
01:28:51,760 --> 01:28:56,000
Speaker 1: talking technology the website for the show rich on Tech

1795
01:28:56,280 --> 01:29:00,479
Speaker 1: dot TV. Thanks for hanging out with me and talk

1796
01:29:00,520 --> 01:29:03,400
Speaker 1: about how great tech is. But sometimes it can be

1797
01:29:03,479 --> 01:29:06,200
Speaker 1: kind of mind numbing. And if you've been on vacation,

1798
01:29:06,479 --> 01:29:09,320
Speaker 1: or in a high school, or around pretty much any

1799
01:29:09,360 --> 01:29:11,720
Speaker 1: human being in this world, there are a lot of

1800
01:29:11,720 --> 01:29:15,800
Speaker 1: folks who are just sort of addicted and using their

1801
01:29:15,840 --> 01:29:18,360
Speaker 1: phone a lot. And I'm not saying I'm perfect, believe me,

1802
01:29:18,880 --> 01:29:21,920
Speaker 1: because I think that this stuff really challenges all of us.

1803
01:29:21,960 --> 01:29:24,519
Speaker 1: And I think the main part of it is that

1804
01:29:24,600 --> 01:29:27,800
Speaker 1: our phones are so useful that we want to have

1805
01:29:27,840 --> 01:29:30,439
Speaker 1: them twenty four to seven. But we also do a

1806
01:29:30,439 --> 01:29:32,559
Speaker 1: lot of mindless stuff on them. So joining me now

1807
01:29:32,680 --> 01:29:36,799
Speaker 1: is Menka Sang, the author of your Best Digital Life,

1808
01:29:37,200 --> 01:29:40,240
Speaker 1: Use your Mind to Tame your Tech. Thanks for joining me,

1809
01:29:42,680 --> 01:29:45,760
Speaker 1: Hi Rich Pleasure to be online. Yeah, So tell me

1810
01:29:45,800 --> 01:29:51,240
Speaker 1: about the problem we face in our world with technology.

1811
01:29:52,000 --> 01:29:54,120
Speaker 10: You know, I think a lot of people think that

1812
01:29:54,200 --> 01:29:56,599
Speaker 10: it's just that we're spending too much time on our phones,

1813
01:29:57,080 --> 01:29:59,439
Speaker 10: but it's so much deeper than that. It's the way

1814
01:29:59,520 --> 01:30:03,760
Speaker 10: that it it affects our attention and because of that,

1815
01:30:03,960 --> 01:30:07,440
Speaker 10: the way that it affects our well being, our productivity,

1816
01:30:07,720 --> 01:30:12,000
Speaker 10: and our relationships with each other. And it's the fact

1817
01:30:12,040 --> 01:30:14,120
Speaker 10: that we always have them in our pockets, so they're

1818
01:30:14,120 --> 01:30:17,439
Speaker 10: always accessible to us. It's constantly interrupting us like a

1819
01:30:17,520 --> 01:30:19,920
Speaker 10: kind of a metronome throughout the day. I think that

1820
01:30:20,080 --> 01:30:23,240
Speaker 10: the latest studies show that we know we're touching our

1821
01:30:23,280 --> 01:30:26,880
Speaker 10: phones every four minutes or so, and it adds up

1822
01:30:26,880 --> 01:30:29,759
Speaker 10: to a lot like thirty percent of our waking life.

1823
01:30:29,800 --> 01:30:31,960
Speaker 2: Basically, that's wild.

1824
01:30:32,040 --> 01:30:34,360
Speaker 1: And so I'm a big fan. You know, I have

1825
01:30:34,400 --> 01:30:36,320
Speaker 1: an Apple Watch, I've got an iPhone, and I'm a

1826
01:30:36,320 --> 01:30:39,639
Speaker 1: big fan of when I get a notification from an

1827
01:30:39,680 --> 01:30:42,160
Speaker 1: app on my especially on my watch, that I do

1828
01:30:42,240 --> 01:30:45,840
Speaker 1: not need. I immediately take action and I swipe and

1829
01:30:45,960 --> 01:30:48,240
Speaker 1: get rid of not only the notification, but say no

1830
01:30:48,320 --> 01:30:52,760
Speaker 1: more notifications from this app, because I call them notification abusers, right,

1831
01:30:52,800 --> 01:30:55,240
Speaker 1: Like some of these apps that just they take our

1832
01:30:55,280 --> 01:30:58,320
Speaker 1: time and it's like these nonsense things that they're sending me, like, hey,

1833
01:30:58,760 --> 01:31:01,160
Speaker 1: have you thought of ordering doors today? It's like, no, no,

1834
01:31:01,200 --> 01:31:03,080
Speaker 1: I don't need you. Like I will when I'm hungry,

1835
01:31:03,120 --> 01:31:04,960
Speaker 1: I will decide when I want to order door dash.

1836
01:31:06,040 --> 01:31:09,000
Speaker 1: But these phones are not going away. And so what

1837
01:31:09,040 --> 01:31:12,160
Speaker 1: do you think is the solution here? What does your

1838
01:31:12,160 --> 01:31:13,439
Speaker 1: book kind of delve into?

1839
01:31:16,040 --> 01:31:18,519
Speaker 10: So I think that at the end of the day,

1840
01:31:18,560 --> 01:31:23,000
Speaker 10: digital tech is an extension of our minds, and so

1841
01:31:23,920 --> 01:31:26,760
Speaker 10: our relationship with technology can only ever be as good

1842
01:31:26,760 --> 01:31:29,360
Speaker 10: as our relationship with our own minds. And so the

1843
01:31:29,439 --> 01:31:35,519
Speaker 10: book is really a deep dive into mindfulness, neuroscience, behavioral change,

1844
01:31:36,120 --> 01:31:39,679
Speaker 10: trying to get people to understand that that actually it's

1845
01:31:39,800 --> 01:31:43,040
Speaker 10: one and the same thing. And so I'll give you

1846
01:31:43,040 --> 01:31:46,880
Speaker 10: an example. You know, if you have a little a

1847
01:31:46,920 --> 01:31:49,519
Speaker 10: notepad with you and you make a note of every

1848
01:31:49,560 --> 01:31:54,120
Speaker 10: time you sort of unconsciously pick up your phone or

1849
01:31:54,160 --> 01:31:58,200
Speaker 10: turn to your device and then write down exactly what

1850
01:31:58,240 --> 01:32:02,479
Speaker 10: you're feeling just before you did that. It's usually some

1851
01:32:02,520 --> 01:32:07,200
Speaker 10: sort of discomfort, you know, whether it's boredom or being stuck,

1852
01:32:07,360 --> 01:32:10,640
Speaker 10: frustrated with your work, or it's something that you just

1853
01:32:10,680 --> 01:32:13,639
Speaker 10: don't want to be feeling. And so unless you apply

1854
01:32:14,520 --> 01:32:16,800
Speaker 10: mindfulness to that feeling and try to get to the

1855
01:32:16,840 --> 01:32:19,400
Speaker 10: bottom of that, we're always going to be turning to

1856
01:32:19,479 --> 01:32:19,920
Speaker 10: our phones.

1857
01:32:19,920 --> 01:32:21,599
Speaker 12: You know, that's the easiest solution.

1858
01:32:22,160 --> 01:32:25,439
Speaker 1: So that's interesting because I notice a lot that people

1859
01:32:25,479 --> 01:32:28,320
Speaker 1: will pull out their phones in sort of social situations

1860
01:32:28,320 --> 01:32:30,800
Speaker 1: where they may not want to engage. Does that apply there,

1861
01:32:30,880 --> 01:32:33,160
Speaker 1: Like if you're you know, if you're in a Starbucks line,

1862
01:32:33,360 --> 01:32:36,240
Speaker 1: or you are at a cocktail party and you don't

1863
01:32:36,240 --> 01:32:38,680
Speaker 1: have someone to talk to at that moment, people kind

1864
01:32:38,720 --> 01:32:40,920
Speaker 1: of turn to their phones to take up the time.

1865
01:32:41,000 --> 01:32:42,240
Speaker 2: Is that what you're talking about?

1866
01:32:43,120 --> 01:32:43,599
Speaker 12: Totally?

1867
01:32:43,640 --> 01:32:46,600
Speaker 10: I mean, that's that's a perfect example, because in a

1868
01:32:46,640 --> 01:32:49,080
Speaker 10: situation where you're feeling a little bit uncomfortable, and come on,

1869
01:32:49,280 --> 01:32:51,880
Speaker 10: we all know relationships are uncomfortable.

1870
01:32:51,960 --> 01:32:54,200
Speaker 12: That's like part and parcel of.

1871
01:32:54,600 --> 01:32:57,040
Speaker 10: Being human and communicating with each other is that there's

1872
01:32:57,080 --> 01:33:00,120
Speaker 10: going to be awkwardness, there's going to be misunderstandings. You

1873
01:33:00,160 --> 01:33:03,720
Speaker 10: know that people don't speak with subtitles yet anyways, and

1874
01:33:04,520 --> 01:33:09,080
Speaker 10: so the idea is that it's more convenient to turn

1875
01:33:09,120 --> 01:33:13,040
Speaker 10: to our phones and now with with you know, AI

1876
01:33:13,840 --> 01:33:19,360
Speaker 10: personalized companions, people are preferring to talk to their bots

1877
01:33:19,400 --> 01:33:24,400
Speaker 10: then to talk to their friends and family because they're

1878
01:33:24,520 --> 01:33:25,280
Speaker 10: very empathetic.

1879
01:33:25,360 --> 01:33:29,840
Speaker 12: Now AI bots and just that much more seamless.

1880
01:33:29,840 --> 01:33:32,839
Speaker 10: So you know when you say people are already turning

1881
01:33:32,920 --> 01:33:35,720
Speaker 10: to their phones when they're in a social situation and

1882
01:33:35,720 --> 01:33:37,960
Speaker 10: it's getting a bit awkward, that's just going to get

1883
01:33:38,000 --> 01:33:41,000
Speaker 10: worse and worse. And we're slowly going to start losing

1884
01:33:41,040 --> 01:33:43,800
Speaker 10: the skills to be able to have those relationships and

1885
01:33:44,120 --> 01:33:47,480
Speaker 10: deal with the challenging aspect of relationships.

1886
01:33:47,800 --> 01:33:49,879
Speaker 1: Now, I don't want to call out the younger generation

1887
01:33:50,000 --> 01:33:52,760
Speaker 1: because look, I mean, I think adults are affected by this,

1888
01:33:52,920 --> 01:33:57,120
Speaker 1: but we have grown up and we actually matured having

1889
01:33:57,160 --> 01:34:00,880
Speaker 1: to do these things for ourselves, whereas our kids don't,

1890
01:34:00,920 --> 01:34:03,920
Speaker 1: like they're growing up in this always on demand kind

1891
01:34:03,920 --> 01:34:06,880
Speaker 1: of Like you said, asking chat Gibt, I made a

1892
01:34:06,960 --> 01:34:08,840
Speaker 1: joke earlier in the show that I asked chat Gibt

1893
01:34:08,960 --> 01:34:11,280
Speaker 1: before I make any decision. I mean, people are doing this,

1894
01:34:11,400 --> 01:34:13,640
Speaker 1: like I joked, but it's actually happening. Like people are

1895
01:34:13,680 --> 01:34:16,000
Speaker 1: using it as a therapist, they're using it as a companion,

1896
01:34:16,320 --> 01:34:19,680
Speaker 1: they're using it to just chat back and forth. And

1897
01:34:19,760 --> 01:34:22,880
Speaker 1: I always make the statement that, imagine, right now this

1898
01:34:22,960 --> 01:34:26,200
Speaker 1: is just on our computers. When it's embodied in sort

1899
01:34:26,240 --> 01:34:29,160
Speaker 1: of a robot that is rolling around our house or

1900
01:34:29,400 --> 01:34:32,080
Speaker 1: sort of a companion, I mean, it's just going to

1901
01:34:32,120 --> 01:34:34,080
Speaker 1: get worse, Like people are humans are just we're not

1902
01:34:34,160 --> 01:34:36,240
Speaker 1: long for this world, are we.

1903
01:34:37,439 --> 01:34:37,839
Speaker 12: Yeah?

1904
01:34:38,360 --> 01:34:45,040
Speaker 10: Yeah, no, I completely get it. We don't want to say, well,

1905
01:34:45,080 --> 01:34:48,320
Speaker 10: you know, young people are getting it all wrong. I

1906
01:34:48,360 --> 01:34:52,520
Speaker 10: actually want to make make an interesting kind of point

1907
01:34:52,240 --> 01:34:57,439
Speaker 10: about digital detoxes, which is that a lot of young

1908
01:34:57,479 --> 01:35:03,160
Speaker 10: people are using tech in a really skillful way. And

1909
01:35:04,479 --> 01:35:08,040
Speaker 10: it's the nuance is when they get really clear about

1910
01:35:08,120 --> 01:35:12,080
Speaker 10: what they want to get out of that relationship with

1911
01:35:12,120 --> 01:35:15,639
Speaker 10: their tech and they start customizing it, they start getting

1912
01:35:15,720 --> 01:35:20,200
Speaker 10: into the settings and experimenting with it, that's when it

1913
01:35:20,200 --> 01:35:23,280
Speaker 10: gets interesting. That's when you can really start using it

1914
01:35:23,320 --> 01:35:25,280
Speaker 10: like a tool, you know, which is what.

1915
01:35:25,240 --> 01:35:25,760
Speaker 12: It meant to be.

1916
01:35:25,840 --> 01:35:28,920
Speaker 1: Like this is my phone, I'm in control. Here's what

1917
01:35:29,000 --> 01:35:30,840
Speaker 1: I want it to do. Like, for instance, my phone

1918
01:35:30,920 --> 01:35:34,000
Speaker 1: right now has a focus mode that I've created called

1919
01:35:34,080 --> 01:35:37,760
Speaker 1: reduce Interruptions, and on the weekends it flips into that

1920
01:35:37,800 --> 01:35:41,400
Speaker 1: mode and nobody can text me except maybe one or

1921
01:35:41,439 --> 01:35:44,800
Speaker 1: two people like it doesn't break through that reduce interruptions.

1922
01:35:45,240 --> 01:35:47,320
Speaker 1: And so what happens is at the end of the

1923
01:35:47,400 --> 01:35:49,160
Speaker 1: day or something like, I will look at my phone

1924
01:35:49,160 --> 01:35:51,120
Speaker 1: and be like, oh, here's a bunch of notifications that

1925
01:35:51,160 --> 01:35:53,959
Speaker 1: I didn't need at the moment, and I'm in control,

1926
01:35:54,200 --> 01:35:55,760
Speaker 1: and so does that What it comes down to is

1927
01:35:55,800 --> 01:35:58,160
Speaker 1: like kind of you say, tame your tech, use your

1928
01:35:58,160 --> 01:35:59,280
Speaker 1: mind to tame your tech.

1929
01:35:59,360 --> 01:35:59,639
Speaker 2: Is that?

1930
01:36:00,320 --> 01:36:01,920
Speaker 1: Is that what we need to do is come up

1931
01:36:01,960 --> 01:36:07,080
Speaker 1: with these ways of kind of we're in charge exactly exactly.

1932
01:36:07,200 --> 01:36:09,800
Speaker 10: It's like almost like becoming a power user or a

1933
01:36:09,840 --> 01:36:12,960
Speaker 10: tech connoisseur, you know. I think the key message, if

1934
01:36:12,960 --> 01:36:14,880
Speaker 10: I was going to say one thing, is not to

1935
01:36:15,120 --> 01:36:20,519
Speaker 10: use tech in a passive, default, automated way. And research

1936
01:36:20,520 --> 01:36:23,720
Speaker 10: shows that hardly anyone ever changes the default settings of

1937
01:36:23,800 --> 01:36:24,240
Speaker 10: an app.

1938
01:36:25,120 --> 01:36:29,000
Speaker 12: And that's shocking, isn't it. But it's just we open it,

1939
01:36:29,040 --> 01:36:29,800
Speaker 12: we start using it.

1940
01:36:30,360 --> 01:36:33,479
Speaker 10: And the opposite of that is to think, well, this

1941
01:36:33,560 --> 01:36:35,760
Speaker 10: is a tool, what do I want to use it for,

1942
01:36:35,960 --> 01:36:36,920
Speaker 10: What time of the day do.

1943
01:36:36,880 --> 01:36:39,360
Speaker 12: I want to use it for? And how can I

1944
01:36:39,479 --> 01:36:40,680
Speaker 12: really make it work for me?

1945
01:36:41,360 --> 01:36:43,200
Speaker 10: And knowing that your best digital life is going to

1946
01:36:43,200 --> 01:36:46,280
Speaker 10: be very different from everyone else's.

1947
01:36:46,000 --> 01:36:48,720
Speaker 1: And so what's the takeaway from the book? What will

1948
01:36:48,760 --> 01:36:51,400
Speaker 1: people learn in your best digital life?

1949
01:36:53,439 --> 01:36:59,360
Speaker 10: To We have a method called more, which I really

1950
01:36:59,439 --> 01:37:03,080
Speaker 10: love because it's really practical. It's about not letting any

1951
01:37:03,080 --> 01:37:05,880
Speaker 10: digital well being expert like me or anyone else tell

1952
01:37:05,960 --> 01:37:08,280
Speaker 10: you what to do with your tech, but develop your

1953
01:37:08,280 --> 01:37:13,360
Speaker 10: own strategy. And to do that you need to start experimenting, so,

1954
01:37:13,560 --> 01:37:17,919
Speaker 10: you know, figure out why your values, your goals, observe yourself,

1955
01:37:17,960 --> 01:37:20,519
Speaker 10: not the aspirational version of yourself, but the real you

1956
01:37:21,240 --> 01:37:25,120
Speaker 10: reflect on that, figure out how it's impacting your well being,

1957
01:37:25,120 --> 01:37:29,000
Speaker 10: your productivity, your relationships, and then test things out like

1958
01:37:29,280 --> 01:37:34,959
Speaker 10: small things, changes, microadjustments, beats, you know, grand big gestures

1959
01:37:35,000 --> 01:37:39,720
Speaker 10: any day, and then customize your experience, you know.

1960
01:37:39,800 --> 01:37:41,439
Speaker 12: So that's what the book is about.

1961
01:37:42,040 --> 01:37:47,240
Speaker 10: And we are kind of trying to approach this with

1962
01:37:47,320 --> 01:37:49,720
Speaker 10: this kind of positive spirit because I think tech is

1963
01:37:49,760 --> 01:37:54,960
Speaker 10: really exciting, especially right now, and so just because it's overwhelming,

1964
01:37:55,200 --> 01:37:58,920
Speaker 10: we kind of check out of it and an alternative

1965
01:37:58,920 --> 01:38:02,240
Speaker 10: approach is to lean into it and to figure out

1966
01:38:02,240 --> 01:38:03,240
Speaker 10: how to make it work for us.

1967
01:38:03,360 --> 01:38:04,280
Speaker 2: Oh that's so true.

1968
01:38:04,280 --> 01:38:06,719
Speaker 1: I hear from so many people that just say, Rich,

1969
01:38:08,120 --> 01:38:10,400
Speaker 1: I don't know, I don't understand this. And I call

1970
01:38:10,439 --> 01:38:12,599
Speaker 1: it like laying you know, you just you just turn

1971
01:38:12,640 --> 01:38:14,519
Speaker 1: over and lay down. It's like you just I don't

1972
01:38:14,520 --> 01:38:15,240
Speaker 1: I don't understand this.

1973
01:38:15,360 --> 01:38:15,920
Speaker 2: I give up.

1974
01:38:16,200 --> 01:38:19,040
Speaker 1: It's like, no, let's figure this out and figure it

1975
01:38:19,080 --> 01:38:21,240
Speaker 1: out for you. Because, by the way, these are tools

1976
01:38:21,240 --> 01:38:24,639
Speaker 1: built for us, and so we are ultimately in control

1977
01:38:24,720 --> 01:38:25,080
Speaker 1: of them.

1978
01:38:25,400 --> 01:38:25,920
Speaker 2: And I get it.

1979
01:38:25,920 --> 01:38:28,519
Speaker 1: It's overwhelming and people think they're gonna break something, or

1980
01:38:28,520 --> 01:38:30,160
Speaker 1: they're you know, not going to get a phone call

1981
01:38:30,280 --> 01:38:32,160
Speaker 1: or going to flip their phone into some mode that

1982
01:38:32,280 --> 01:38:34,360
Speaker 1: ruins it. But at the end of the day, go

1983
01:38:34,479 --> 01:38:37,000
Speaker 1: through the settings on these apps and really engineer them

1984
01:38:37,080 --> 01:38:37,439
Speaker 1: for you.

1985
01:38:38,160 --> 01:38:39,120
Speaker 2: Real quick before we go.

1986
01:38:39,760 --> 01:38:42,040
Speaker 1: Uh, if you wake up every day you reach for

1987
01:38:42,120 --> 01:38:45,240
Speaker 1: your phone, what's one tiny change you can make on

1988
01:38:45,280 --> 01:38:47,120
Speaker 1: that note starting immediately.

1989
01:38:48,320 --> 01:38:50,519
Speaker 10: It is a perfect example of what we're talking about,

1990
01:38:50,600 --> 01:38:55,280
Speaker 10: because that's the cliche of a bad digital habit. You know,

1991
01:38:56,439 --> 01:38:58,479
Speaker 10: for one person like me, I have a rule not

1992
01:38:58,520 --> 01:39:00,920
Speaker 10: to check my phone until I've dropped my son to

1993
01:39:00,960 --> 01:39:04,160
Speaker 10: school and I'm at my desk and that keeps my

1994
01:39:04,200 --> 01:39:07,360
Speaker 10: mind free for you know, enjoying my breakfast and singing

1995
01:39:07,400 --> 01:39:09,360
Speaker 10: more on the songs on the school run, right, But

1996
01:39:09,640 --> 01:39:13,040
Speaker 10: for someone else it's important to wake up and actually

1997
01:39:13,160 --> 01:39:15,760
Speaker 10: check in on family and friends abroad to check that

1998
01:39:15,760 --> 01:39:18,040
Speaker 10: they're alive and healthy. That's really important and what a

1999
01:39:18,080 --> 01:39:20,680
Speaker 10: magical thing to be able to actually do that, and

2000
01:39:20,720 --> 01:39:22,479
Speaker 10: that's a great digital habit for them, you know.

2001
01:39:22,920 --> 01:39:26,880
Speaker 12: And so having said that, if you do conclude that you.

2002
01:39:26,840 --> 01:39:29,439
Speaker 10: Don't want to reach for your phone, the first thing, easiest,

2003
01:39:29,520 --> 01:39:31,320
Speaker 10: best thing to do is just keep your phone out

2004
01:39:31,360 --> 01:39:34,000
Speaker 10: of the bedroom or if you can't do that, away

2005
01:39:34,160 --> 01:39:36,960
Speaker 10: inside a drawer that you can't reach, and have an

2006
01:39:37,000 --> 01:39:40,519
Speaker 10: alarm clock instead right next to your bed. And also

2007
01:39:40,520 --> 01:39:42,240
Speaker 10: think about the second time you reach for your phone.

2008
01:39:42,240 --> 01:39:44,040
Speaker 10: A lot of people make this mistake. Just put an

2009
01:39:44,040 --> 01:39:46,240
Speaker 10: alarm clock, your phone's out of the way, but then

2010
01:39:46,600 --> 01:39:49,320
Speaker 10: ten minutes in the bathroom they're using the phone, you know.

2011
01:39:49,680 --> 01:39:52,280
Speaker 10: And so for me living in London, the second thing

2012
01:39:52,280 --> 01:39:54,360
Speaker 10: I usually want to do is check the weather, so

2013
01:39:54,479 --> 01:39:58,360
Speaker 10: unpredictable for other people as a traffic update, So think

2014
01:39:58,400 --> 01:40:00,439
Speaker 10: about how you can get the information you need in

2015
01:40:00,479 --> 01:40:04,240
Speaker 10: the morning without having to expose yourself to the everythingness

2016
01:40:04,240 --> 01:40:04,920
Speaker 10: of the phone.

2017
01:40:04,960 --> 01:40:06,759
Speaker 12: You know, all the messages or the updates.

2018
01:40:07,120 --> 01:40:10,360
Speaker 10: Maybe the answer is an AI voice assistant like Alexa Siri.

2019
01:40:10,920 --> 01:40:13,960
Speaker 10: It's not necessarily anti tech. It's just selecting your tools

2020
01:40:14,040 --> 01:40:14,759
Speaker 10: using them wisely.

2021
01:40:15,479 --> 01:40:16,400
Speaker 2: Excellent advice.

2022
01:40:16,680 --> 01:40:19,000
Speaker 1: We're gonna leave it there, Amenka saying VI, thanks so

2023
01:40:19,120 --> 01:40:22,599
Speaker 1: much for joining me. Author of Your Best Digital Life,

2024
01:40:22,680 --> 01:40:25,000
Speaker 1: Use Your Mind to Tame Your Tech, available now right

2025
01:40:25,080 --> 01:40:25,719
Speaker 1: on Amazon.

2026
01:40:26,320 --> 01:40:28,639
Speaker 12: Indeed, yeah, get the book. I think you like him.

2027
01:40:28,760 --> 01:40:30,040
Speaker 2: Congrats on the book launch.

2028
01:40:30,200 --> 01:40:33,679
Speaker 1: Very exciting again, your Best Digital Life, Use your Mind

2029
01:40:33,720 --> 01:40:35,240
Speaker 1: to Tame Your Tech. I will link it up on

2030
01:40:35,280 --> 01:40:40,439
Speaker 1: my website. Rich on Tech dot TV. Small changes, big impact.

2031
01:40:40,520 --> 01:40:42,960
Speaker 1: That is what I'm hearing when it comes to technology.

2032
01:40:43,240 --> 01:40:45,639
Speaker 1: All right, coming up, we are going to open up

2033
01:40:45,800 --> 01:40:49,280
Speaker 1: the feedback two weeks worth. I hope we can get

2034
01:40:49,280 --> 01:40:51,840
Speaker 1: through all of it. You're listening to rich on Tech.

2035
01:40:52,360 --> 01:40:56,040
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here talking

2036
01:40:56,120 --> 01:40:58,320
Speaker 1: technology with you. We're going to get to the feedback

2037
01:40:58,520 --> 01:41:02,280
Speaker 1: in just a moment. But first two items of note.

2038
01:41:02,320 --> 01:41:04,280
Speaker 1: First off, if you have AT and T. If you

2039
01:41:04,280 --> 01:41:07,240
Speaker 1: have an AT and T, service, your autopaid discount could

2040
01:41:07,240 --> 01:41:11,320
Speaker 1: be changing. Starting on April twenty fourth, twenty twenty five,

2041
01:41:11,360 --> 01:41:14,240
Speaker 1: AT and T is changing its autopay discount rules for

2042
01:41:14,640 --> 01:41:18,200
Speaker 1: wireless and Internet customers. So if you pay with a

2043
01:41:18,240 --> 01:41:20,960
Speaker 1: debit card, your discount is dropping from ten dollars a

2044
01:41:20,960 --> 01:41:23,519
Speaker 1: month to five dollars a month. If you use a

2045
01:41:23,560 --> 01:41:25,639
Speaker 1: credit card, you're not going to get a discount anymore

2046
01:41:25,680 --> 01:41:29,479
Speaker 1: at all, unless it's the Yeah, unless it's the AT

2047
01:41:29,560 --> 01:41:32,400
Speaker 1: and T Points Plus card from City Bank, then you'll

2048
01:41:32,439 --> 01:41:34,639
Speaker 1: keep a five dollars discount. If you want the full

2049
01:41:35,080 --> 01:41:38,040
Speaker 1: ten dollars per month per line discount, you'll have to

2050
01:41:38,080 --> 01:41:42,040
Speaker 1: switch to a bank account. That's what I did yesterday. Sadly,

2051
01:41:42,160 --> 01:41:45,320
Speaker 1: I handed over my bank account and it's not something

2052
01:41:45,360 --> 01:41:49,040
Speaker 1: I like to do. But basically they're raising prices unless

2053
01:41:49,080 --> 01:41:51,880
Speaker 1: you do that. So again, this change applies to all

2054
01:41:51,920 --> 01:41:55,200
Speaker 1: wireless and internet plans using auto pay and paperless billing.

2055
01:41:56,320 --> 01:41:59,240
Speaker 1: You can change your payment method at att, dot com,

2056
01:41:59,240 --> 01:42:02,240
Speaker 1: slash chain And I'm not a fan of this, but

2057
01:42:02,280 --> 01:42:05,320
Speaker 1: it's a trend we're seeing with all these companies. Like basically,

2058
01:42:05,320 --> 01:42:06,800
Speaker 1: if you want to save the most, you either have

2059
01:42:06,840 --> 01:42:08,760
Speaker 1: to sign up for their credit card, or you got

2060
01:42:08,800 --> 01:42:11,439
Speaker 1: to hand over access to your account. They like that

2061
01:42:11,600 --> 01:42:15,400
Speaker 1: because A it costs them less to process the payment,

2062
01:42:15,479 --> 01:42:18,760
Speaker 1: and b when something goes wrong, it's much easier to

2063
01:42:18,760 --> 01:42:23,040
Speaker 1: dispute on a credit card doing that versus them putting

2064
01:42:23,040 --> 01:42:25,799
Speaker 1: the money back into your account. And it is National

2065
01:42:25,840 --> 01:42:29,479
Speaker 1: Park Week runs through April twenty seventh. The booking site

2066
01:42:29,520 --> 01:42:34,040
Speaker 1: camp spot says the top searched parks for twenty twenty

2067
01:42:34,040 --> 01:42:36,439
Speaker 1: five include Yosemite or as I like to call it,

2068
01:42:36,520 --> 01:42:44,600
Speaker 1: Yosumite I love when Bobo just shakes his head, Yellowstone, Glacier,

2069
01:42:44,840 --> 01:42:50,719
Speaker 1: gran Titan, Sequoia, Acadia, and more and more, of course

2070
01:42:50,800 --> 01:42:55,160
Speaker 1: and more. Yosemite number one for its waterfalls, cliffs and trails,

2071
01:42:55,640 --> 01:42:59,879
Speaker 1: Yellowstone for geyser's and wildlife like bison and Bear's Glacier,

2072
01:43:00,120 --> 01:43:05,960
Speaker 1: Grand Teeton, high alpine drama and fewer crowds. Okay, under

2073
01:43:06,000 --> 01:43:09,960
Speaker 1: the radar Gems, Indiana Dunes and Hot Springs National Park.

2074
01:43:10,439 --> 01:43:14,200
Speaker 1: If you're not familiar with camp spot, they highlight nearby

2075
01:43:14,439 --> 01:43:18,320
Speaker 1: private campgrounds with amenities and easier booking than inside the parks.

2076
01:43:19,040 --> 01:43:21,120
Speaker 2: Have not tested them, but I've wanted to try that

2077
01:43:21,160 --> 01:43:21,599
Speaker 2: out all right.

2078
01:43:21,600 --> 01:43:24,640
Speaker 1: Time for the feedback These are the emails that you

2079
01:43:24,760 --> 01:43:28,480
Speaker 1: send me throughout the week. First off, Timothy from Ohio

2080
01:43:28,600 --> 01:43:31,799
Speaker 1: writes in, I watched your recent report on the amaze

2081
01:43:31,800 --> 01:43:34,679
Speaker 1: Fit Bip six smart watch. I have a bip Pro

2082
01:43:34,760 --> 01:43:36,280
Speaker 1: that I've used for a couple of years. I agree

2083
01:43:36,280 --> 01:43:38,040
Speaker 1: with your overall take on a maze Fit. The one

2084
01:43:38,080 --> 01:43:41,400
Speaker 1: issue I've had is with step tracking. It doesn't count

2085
01:43:41,479 --> 01:43:44,920
Speaker 1: steps accurately unless I'm actively swinging my arms. I've reached

2086
01:43:44,920 --> 01:43:46,599
Speaker 1: out to the company a few times with so far

2087
01:43:46,640 --> 01:43:49,599
Speaker 1: no fixed battery life is starting to fade. Otherwise it's

2088
01:43:49,600 --> 01:43:52,960
Speaker 1: been reliable. I appreciate how they keep improving the free app,

2089
01:43:52,960 --> 01:43:55,760
Speaker 1: which also works great with my Android phone. I really

2090
01:43:55,840 --> 01:44:00,519
Speaker 1: enjoy your reports and always get something useful from them. Yes, yeah,

2091
01:44:00,640 --> 01:44:04,320
Speaker 1: amaze Fit great smart watch for eighty bucks, and I

2092
01:44:04,400 --> 01:44:07,000
Speaker 1: agree it's really good for the price. And I don't

2093
01:44:07,040 --> 01:44:09,200
Speaker 1: know about the step tracking with the non moving arms,

2094
01:44:09,240 --> 01:44:13,200
Speaker 1: but I mean, maybe they've got to just adjust their algorithm.

2095
01:44:13,640 --> 01:44:16,519
Speaker 1: Last week, in my newsletter at richontech dot tv, I

2096
01:44:16,640 --> 01:44:18,840
Speaker 1: mentioned all of the apps that I like to use

2097
01:44:18,960 --> 01:44:22,160
Speaker 1: on a daily basis, and I asked you to write

2098
01:44:22,200 --> 01:44:25,479
Speaker 1: in with yours. Pete says, Hey, Rich, I'm really enjoying

2099
01:44:25,600 --> 01:44:29,040
Speaker 1: rock Ai Beta on x. It seems way more thorough

2100
01:44:29,080 --> 01:44:33,120
Speaker 1: than the others. Marie from Downey, California writes in The

2101
01:44:33,160 --> 01:44:36,479
Speaker 1: live Transcribe app helps those of us with hearing loss

2102
01:44:36,479 --> 01:44:40,280
Speaker 1: by captioning audio dialogue. It's not perfect. It once displayed

2103
01:44:40,320 --> 01:44:43,439
Speaker 1: a swear word my dad's doctor definitely didn't say, and

2104
01:44:43,479 --> 01:44:46,240
Speaker 1: it occasionally misses words, but overall it's been a big help.

2105
01:44:47,520 --> 01:44:50,800
Speaker 1: Mike from Fargo, North Carolina, North Dakota writes in via

2106
01:44:51,200 --> 01:44:55,040
Speaker 1: kvl kV l y picture, this is a great app

2107
01:44:55,040 --> 01:44:57,200
Speaker 1: that lets you snap a photo of any plant or

2108
01:44:57,240 --> 01:44:59,680
Speaker 1: flour and instantly get an ID. I use it all

2109
01:44:59,760 --> 01:45:01,640
Speaker 1: the time I'm in my garden on my iPad. It

2110
01:45:01,680 --> 01:45:03,880
Speaker 1: does have a twenty five dollars annual fee, but it's

2111
01:45:03,920 --> 01:45:07,200
Speaker 1: way more accurate than the free apps. Speaking of free,

2112
01:45:07,320 --> 01:45:09,920
Speaker 1: my wife uses plant net on her Android phone. It

2113
01:45:09,960 --> 01:45:12,720
Speaker 1: works fairly well. And did I mention it's free?

2114
01:45:14,080 --> 01:45:14,719
Speaker 2: Let's see.

2115
01:45:15,560 --> 01:45:17,519
Speaker 1: Mia writes in Hey Rich, I'm not trying to fall

2116
01:45:17,560 --> 01:45:18,559
Speaker 1: for anything thanks to you.

2117
01:45:18,720 --> 01:45:19,040
Speaker 5: Lol.

2118
01:45:19,240 --> 01:45:23,760
Speaker 1: Is this Venmo Facebook settlement legit? So I always go

2119
01:45:23,840 --> 01:45:27,479
Speaker 1: to the website Topclassactions dot com to search for that.

2120
01:45:28,400 --> 01:45:30,160
Speaker 2: It looks like this is legit.

2121
01:45:30,320 --> 01:45:34,400
Speaker 1: It stems from a class action lawsuit alleging that Facebook

2122
01:45:34,400 --> 01:45:38,880
Speaker 1: improperly tracked users' activities on non Facebook websites with the

2123
01:45:38,960 --> 01:45:41,719
Speaker 1: like button. So it was a ninety million dollars settlement,

2124
01:45:42,200 --> 01:45:47,000
Speaker 1: So yeah, you might be getting that. Let's see here, John,

2125
01:45:47,040 --> 01:45:47,880
Speaker 1: how long do we have a low?

2126
01:45:48,080 --> 01:45:50,839
Speaker 2: Less than a minute? Okay? This is this goes by fast.

2127
01:45:51,960 --> 01:45:54,240
Speaker 2: John says Rich.

2128
01:45:54,280 --> 01:45:56,480
Speaker 1: I took your advice and ordered one of these products,

2129
01:45:56,520 --> 01:46:00,000
Speaker 1: But what you didn't point out is their horrible return policy.

2130
01:46:00,000 --> 01:46:02,479
Speaker 1: Ourch twelve dollars shipping plus a handling fee. Who does

2131
01:46:02,520 --> 01:46:05,280
Speaker 1: that anymore? All for a power bank that doesn't fit

2132
01:46:05,320 --> 01:46:08,320
Speaker 1: our iPhone eleven promacs. I might try to get an

2133
01:46:08,320 --> 01:46:10,639
Speaker 1: adapter rather than losing half my money on a fifty

2134
01:46:10,640 --> 01:46:13,519
Speaker 1: dollars item, But next time I'm sticking with Amazon. John

2135
01:46:13,920 --> 01:46:17,600
Speaker 1: apologies that that happened, but yes, always always check the

2136
01:46:17,640 --> 01:46:20,840
Speaker 1: return policy on a website before you purchase. Most of

2137
01:46:20,840 --> 01:46:24,439
Speaker 1: the time I link the original website from the company,

2138
01:46:24,800 --> 01:46:27,519
Speaker 1: but just because that's where you get the most information.

2139
01:46:27,840 --> 01:46:30,400
Speaker 1: But if you're going to purchase from them directly, I

2140
01:46:30,439 --> 01:46:33,840
Speaker 1: would definitely check the return policy every single time. I

2141
01:46:33,880 --> 01:46:36,640
Speaker 1: always default to Amazon. Sometimes you pay a little bit

2142
01:46:36,640 --> 01:46:39,840
Speaker 1: more because the shipping quote unquote free shipping is built

2143
01:46:39,840 --> 01:46:42,280
Speaker 1: into the price, but it's definitely worth it. I ordered

2144
01:46:42,280 --> 01:46:44,200
Speaker 1: a case yesterday put out on my phone. It did

2145
01:46:44,240 --> 01:46:46,320
Speaker 1: not work. Sending it right back is going to be

2146
01:46:46,320 --> 01:46:49,160
Speaker 1: completely free to do that. Thanks for the email.

2147
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Speaker 2: That's going to do it.

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Speaker 1: For this episode of the show, you can find links

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Speaker 1: to everything I mentioned on the website rich on tech

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Speaker 1: dot tv.

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Speaker 2: I'm on social media at rich on tech. Next week

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Speaker 2: we'll have an expert.

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Speaker 1: With a alternative take on how social media platforms really work.

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Speaker 2: My name is rich d'miro. I'll talk to you real soon.