WEBVTT - InterContinental Hotel Group CEO Talks 2026 Optimism

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<v Speaker 1>Bloomberg Audio Studios, podcasts, radio news.

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<v Speaker 2>Let's move on to shares of IHG. In the wake

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<v Speaker 2>of the hotel operator announcing a nine hundred and fifty

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<v Speaker 2>million dollars share buyback program. In its latest earnings, you

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<v Speaker 2>can see shares rising a little bit here one and

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<v Speaker 2>a half percent. The company also unfiled it's twenty first

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<v Speaker 2>brand noted collection as it looks to attract more upscale

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<v Speaker 2>customers this year. Joining us now exclusively to discuss is

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<v Speaker 2>Ellie Malouf, the CEO of IHG. Ellie, great to have

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<v Speaker 2>you with us. A lot to get into here, but

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<v Speaker 2>I want to, of course start with the US and

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<v Speaker 2>what you're seeing in that market, because we know it

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<v Speaker 2>was a difficult end to twenty twenty five. The momentum

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<v Speaker 2>that you've seen so far in twenty twenty six, what

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<v Speaker 2>gives you the confidence to say that it will continue.

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<v Speaker 3>Thank you for having me. It's great to be with you. First,

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<v Speaker 3>I really do want to thank our teams around the

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<v Speaker 3>world for what was an excellent financial performance last year.

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<v Speaker 3>You saw a ref bark grew one and a half

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<v Speaker 3>person and around the world or operating profit was up

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<v Speaker 3>thirteen percent, or earnings per share up sixteen percent, and

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<v Speaker 3>we're growing the company. We had a record over four

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<v Speaker 3>hundred and forty hotel openings around the world. We added

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<v Speaker 3>seven hundred, nearly seven hundred hotels to our pipeline. So

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<v Speaker 3>the industry growing, our company is growing. We're confident about

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<v Speaker 3>the future. With regard to the United States, there were some,

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<v Speaker 3>let's just say, unexpected things last year that weighed on

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<v Speaker 3>the industry, which we think come off this year. In

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<v Speaker 3>twenty twenty six, you had some teriff anxiety, you had

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<v Speaker 3>reduced government spending and travel. You had the longest on

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<v Speaker 3>history government shutdown. You had reduced inbound travel to the

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<v Speaker 3>US internationally. Now when you get into twenty twenty six,

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<v Speaker 3>these things either don't happen or really just we comp

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<v Speaker 3>over those. In fact, we get some positives like the

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<v Speaker 3>World Cup, like US to fifty celebration. You got a

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<v Speaker 3>very strong economy, a strong GDP growth exit rate from

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<v Speaker 3>Q four really still record employment, job growth, but number

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<v Speaker 3>of people employed is still at a record. Enormous capital

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<v Speaker 3>spending by technology companies and other not just tech and AI,

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<v Speaker 3>but you have energy infrastructure that's driving business growth. I mean,

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<v Speaker 3>you put all these things together, it's hard not to

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<v Speaker 3>be a little more positive in twenty twenty six about

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<v Speaker 3>the US in twenty twenty five and what we've seen

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<v Speaker 3>in the first month and a half in business in

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<v Speaker 3>the US, but actually, frankly globally makes us more optimistic.

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<v Speaker 2>Right, Well, let's talk a little bit more about the

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<v Speaker 2>World Cup, because obviously there is a ton of excitement

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<v Speaker 2>building for this summer. What do pass World Cups tell

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<v Speaker 2>you about what the region could expect here in the

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<v Speaker 2>US and what are you doing to prepare for that.

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<v Speaker 3>I look, we're very prepared where in most of the

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<v Speaker 3>major cities where they're going to be you know, football

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<v Speaker 3>if you're using the global term, or soccer for using

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<v Speaker 3>the US term, but are also very president in Canada

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<v Speaker 3>and in Mexico where games are going to be played.

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<v Speaker 3>We've got a lot of experience with global events. We're

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<v Speaker 3>in one hundred countries. We're a global company that's very

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<v Speaker 3>big in the United States, but we've got experience with

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<v Speaker 3>all these major events. I mean, look, there are industry

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<v Speaker 3>forecasts that say could add somewhere between forty to sixty

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<v Speaker 3>basis points of RevPAR to growth this year. We haven't

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<v Speaker 3>put out a forecast. We do think it's going to

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<v Speaker 3>be a creative. We think it's one of many other

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<v Speaker 3>things that are making the US out look stronger for

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<v Speaker 3>twenty twenty six.

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<v Speaker 1>I'm curious, so, Ellie, you have no concerns right now

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<v Speaker 1>about some of the immigration issues here in the US

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<v Speaker 1>potentially maybe dampening just how many people would actually travel,

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<v Speaker 1>foreign travelers that is, into the US for these events.

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<v Speaker 3>We haven't seen that. You know, our booking window isn't

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<v Speaker 3>that long. The Games are still a few months away. Frankly,

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<v Speaker 3>most companies in our business at our scale see somewhere

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<v Speaker 3>between fifty to sixty percent of all their bookings in

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<v Speaker 3>the last week. Now, long event bookings like this are

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<v Speaker 3>start to come in months before. We're pleased with the

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<v Speaker 3>bookings we're seeing in our major cities for the World Cup.

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<v Speaker 3>It's a bit early really to make a forecast on it,

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<v Speaker 3>but we're pleased. We're not seeing any resistance to come. Look,

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<v Speaker 3>sports bring the world together, and that's always been the

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<v Speaker 3>case no matter where the World Cup has been held.

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<v Speaker 3>And keep in mind we're a global company. We're very

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<v Speaker 3>focused in the United States. We think it's going to

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<v Speaker 3>be more optimistic this year, but around the globe we're

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<v Speaker 3>we're seeing positive trends in Europe, certainly the Middle East,

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<v Speaker 3>where we have a very big business and that's growing.

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<v Speaker 3>Southeast Asia has had a very good year in twenty

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<v Speaker 3>two and five. That continues in China, which was a

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<v Speaker 3>bit negative in ref par growth for the last two years,

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<v Speaker 3>turned positive in Q four, a strong economy. We had

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<v Speaker 3>record signings and openings in China last year. So really

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<v Speaker 3>globally everything's taking shape for a better year in twenty

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<v Speaker 3>twenty six.

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<v Speaker 1>Well on that point, here are you seeing any material

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<v Speaker 1>difference in demand for I guess your high properties versus low,

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<v Speaker 1>So say something like a holiday in on the lower

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<v Speaker 1>end of the p spectrum all the way up to

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<v Speaker 1>you the intercontinentals, crowns, kemptons and those things on the

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<v Speaker 1>higher end.

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<v Speaker 3>Sure, Look, we pride ourselves on having a stay for everybody,

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<v Speaker 3>and in twenty twenty five both Holiday and Halid Express

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<v Speaker 3>had about positive year around the world. Now I'd say

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<v Speaker 3>the upper end luxury had an even more positive year.

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<v Speaker 3>That's been a trend going on for a couple of years.

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<v Speaker 3>We think over time the mainstream travel, the middle class

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<v Speaker 3>travel will converge, and some years you find that luxury

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<v Speaker 3>does better than mainstream. Some years mainstream does better than luxury.

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<v Speaker 3>There are strong structural drivers for both. In mainstream, the

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<v Speaker 3>middle class is growing around the world. In China, the

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<v Speaker 3>middle class is going to double the next ten years,

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<v Speaker 3>in India, Southeast Asia, similar figures in the United States,

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<v Speaker 3>and middle classes getting wealthier, and so the middle class

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<v Speaker 3>is the heart of the business and that has strong

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<v Speaker 3>structural drivers. At the upper end. At the luxury you've

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<v Speaker 3>got two structural drivers. First, you've got an aging population.

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<v Speaker 3>That's however aging and a healthier and wealthier condition, and

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<v Speaker 3>one of the main things they want to do is travel.

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<v Speaker 3>They prioritize live experiences over products, and they're living longer, healthier,

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<v Speaker 3>and they want to travel more. So that's got a

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<v Speaker 3>structural driver. I think both have a very good future.

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<v Speaker 2>Well, Ellie, when it comes to the upper end, and

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<v Speaker 2>we only have about a minute left with you, talk

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<v Speaker 2>to us about where you see the Noted Collection launch

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<v Speaker 2>sort of fitting into that portfolio.

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<v Speaker 3>We're very pleased to launch Noted Collection today, our twenty

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<v Speaker 3>first brand. It's going to be targeted in premium, which

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<v Speaker 3>is between luxury and mainstream. Right there in the premium

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<v Speaker 3>for business travelers, for leisure travelers. It's a collection brand.

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<v Speaker 3>So start to collect iconic assets that already have a

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<v Speaker 3>strong local presence, a strong following. But for owners that

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<v Speaker 3>want to join a very strong system like ISG. We

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<v Speaker 3>have one hundred and sixty million IC one Rewards members,

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<v Speaker 3>we cover one hundred countries. We got best in class technology,

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<v Speaker 3>leading AI driven revenue management system, all the powers that

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<v Speaker 3>can make hotel performance stronger, while you can keep your

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<v Speaker 3>own brand and your own identity as a property. So

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<v Speaker 3>it's a collection for these iconic assets. It's going to

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<v Speaker 3>be urban leisure. We're targeting about one hundred and fifty

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<v Speaker 3>hotels over the next ten years, and we're optimistic about

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<v Speaker 3>its growth.

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<v Speaker 1>All right, Ellie, we have to leave it there. I

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<v Speaker 1>really appreciate you joining us here, and I think we

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<v Speaker 1>got to check back in as we get closer, of course,

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<v Speaker 1>to what's going on with the World Cup here in

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<v Speaker 1>North America. Elie maloof the CEO over at IHG