1 00:00:01,320 --> 00:00:04,280 Speaker 1: It is time now for today's Strawberry Letter, and if 2 00:00:04,280 --> 00:00:08,560 Speaker 1: you need a bithe on relationships, work, sex, parenting and more, 3 00:00:08,840 --> 00:00:12,560 Speaker 1: please submit your Strawberry Letter to STEVEARVEFM dot com by 4 00:00:12,600 --> 00:00:15,600 Speaker 1: clicking submit Strawberry Letter. You never know we could be 5 00:00:15,600 --> 00:00:18,040 Speaker 1: reading your letter live on the air, just like we're 6 00:00:18,040 --> 00:00:20,319 Speaker 1: going to read this one right here, right now, and 7 00:00:20,400 --> 00:00:24,040 Speaker 1: it could be yours. If you wrote us, it could 8 00:00:24,040 --> 00:00:26,239 Speaker 1: be yours. Buckle up and hold on tight. We got 9 00:00:26,239 --> 00:00:29,680 Speaker 1: it for you here. It is a Strawberry letter. Thank you, 10 00:00:29,800 --> 00:00:35,240 Speaker 1: Sexy Tommy. Look at that. Look at that subject. Excellent 11 00:00:35,360 --> 00:00:39,960 Speaker 1: customer service. That is the subject. All right. Dear Stephen Shirley. 12 00:00:40,040 --> 00:00:42,440 Speaker 1: My husband and I have been married for nine years 13 00:00:42,680 --> 00:00:45,520 Speaker 1: and we have two daughters. I work as an area 14 00:00:45,520 --> 00:00:47,960 Speaker 1: of sales rep, so I travel once a month to 15 00:00:48,120 --> 00:00:52,320 Speaker 1: service my clients. My husband has recruited his family to 16 00:00:52,360 --> 00:00:54,880 Speaker 1: help him with our daughters when I'm out of town. 17 00:00:55,280 --> 00:00:58,800 Speaker 1: I admire his parenting, but that's about it. We have 18 00:00:58,840 --> 00:01:02,440 Speaker 1: not had sex in almost four months and he seems uninterested, 19 00:01:02,520 --> 00:01:05,440 Speaker 1: so I've stopped trying. When I am out of town. 20 00:01:05,760 --> 00:01:08,720 Speaker 1: I wonder if he's cheating on me, and recently I 21 00:01:08,800 --> 00:01:12,280 Speaker 1: got the proof right on my front porch. Let me 22 00:01:12,319 --> 00:01:15,240 Speaker 1: set up the scene for you during the pandemic. My 23 00:01:15,319 --> 00:01:17,920 Speaker 1: husband wanted to spruce up our theater room, so I 24 00:01:17,959 --> 00:01:20,959 Speaker 1: showed him how to do online ordering. Because he's not 25 00:01:21,000 --> 00:01:25,120 Speaker 1: as computer savvy as I am, I always order everything 26 00:01:25,200 --> 00:01:27,959 Speaker 1: online and he complains when boxes show up on the 27 00:01:28,040 --> 00:01:30,800 Speaker 1: front porch. I planned a trip to Disney for me 28 00:01:30,880 --> 00:01:34,240 Speaker 1: and my girls for my daughter's birthday in October, so 29 00:01:34,280 --> 00:01:37,240 Speaker 1: I was ordering a lot of stuff from online stores. 30 00:01:37,680 --> 00:01:41,640 Speaker 1: Last Tuesday, a box came with some other woman's name 31 00:01:41,760 --> 00:01:45,720 Speaker 1: on it, but it had our home address. It had 32 00:01:45,760 --> 00:01:48,920 Speaker 1: two dresses and a robe in it, but they were 33 00:01:49,000 --> 00:01:52,440 Speaker 1: sized small. I called customer service to figure out the 34 00:01:52,520 --> 00:01:55,720 Speaker 1: mix up. The customer service rep was patient while we 35 00:01:55,800 --> 00:01:58,760 Speaker 1: tried to figure out the mixup. She gave me the 36 00:01:58,880 --> 00:02:01,480 Speaker 1: last four digits of the credit cards that was used, 37 00:02:01,480 --> 00:02:05,600 Speaker 1: and lo and behold, it was my husband's American Express card. 38 00:02:06,080 --> 00:02:08,760 Speaker 1: Then the customer service rep suggested that I give the 39 00:02:08,800 --> 00:02:12,520 Speaker 1: box to my husband and find the lady it belongs to, 40 00:02:12,720 --> 00:02:15,440 Speaker 1: or find the lady it belongs to. I couldn't find 41 00:02:15,560 --> 00:02:19,200 Speaker 1: any info on the woman, and when I confronted my husband, 42 00:02:20,040 --> 00:02:23,400 Speaker 1: he said his card is being used illegally and he 43 00:02:23,480 --> 00:02:27,120 Speaker 1: canceled it. I still don't believe he'd buy something for 44 00:02:27,360 --> 00:02:32,519 Speaker 1: another woman. What's really going on here? Well, one thing 45 00:02:32,600 --> 00:02:35,280 Speaker 1: you are wrong about is you didn't really get proof. 46 00:02:35,320 --> 00:02:37,400 Speaker 1: You said you did, but all you have is a 47 00:02:37,440 --> 00:02:40,079 Speaker 1: box with a woman's name on it. You don't know 48 00:02:40,120 --> 00:02:42,320 Speaker 1: who she is or where she lives. You don't have 49 00:02:42,360 --> 00:02:45,160 Speaker 1: a phone number, you don't have any social media information, 50 00:02:45,600 --> 00:02:49,399 Speaker 1: you have nothing. Really, your husband has canceled his American 51 00:02:49,440 --> 00:02:52,760 Speaker 1: Express card, so if he was cheating and buying another 52 00:02:52,800 --> 00:02:55,600 Speaker 1: woman's stuff, he got away with it in that moment. 53 00:02:56,040 --> 00:02:59,000 Speaker 1: You should have waited until you had a little more evidence, 54 00:03:00,120 --> 00:03:02,880 Speaker 1: you know, before you confronted your husband. But I do 55 00:03:03,040 --> 00:03:06,919 Speaker 1: say to you continue to trust your intuition and keep 56 00:03:07,000 --> 00:03:11,040 Speaker 1: watching him because if he is being unfaithful, he'll do 57 00:03:11,120 --> 00:03:14,720 Speaker 1: something stupid again eventually. I know you don't want to 58 00:03:15,320 --> 00:03:16,960 Speaker 1: You know you don't want to hear that. You don't 59 00:03:17,000 --> 00:03:20,160 Speaker 1: want that to be the case, and I understand that, 60 00:03:21,000 --> 00:03:23,520 Speaker 1: But there has to be an explanation for him not 61 00:03:23,720 --> 00:03:26,600 Speaker 1: wanting to have sex with you. You said for four months, right, 62 00:03:26,680 --> 00:03:29,280 Speaker 1: and you said you stop trying, So that means he's 63 00:03:29,320 --> 00:03:32,000 Speaker 1: not trying at all, why wouldn't he want to have 64 00:03:32,080 --> 00:03:37,120 Speaker 1: sex with his wife? Of course you would think if 65 00:03:37,120 --> 00:03:40,040 Speaker 1: that's the case, is he doing it with someone else? Well, 66 00:03:40,120 --> 00:03:44,240 Speaker 1: there's also still the issue of the woman's name on 67 00:03:44,280 --> 00:03:47,320 Speaker 1: that package. It was either a mistake from the post 68 00:03:47,360 --> 00:03:50,920 Speaker 1: office or your husband did buy those things for her 69 00:03:51,000 --> 00:03:54,600 Speaker 1: and had them sent to your home while you were 70 00:03:54,640 --> 00:04:00,160 Speaker 1: out of town. That was so stupid, really stupid. But 71 00:04:00,240 --> 00:04:02,520 Speaker 1: if you can find her, I say, keep trying. That 72 00:04:02,560 --> 00:04:04,960 Speaker 1: could be the key to unlocking what's really going on here, 73 00:04:05,000 --> 00:04:07,200 Speaker 1: because your husband is not going to tell you the truth, 74 00:04:07,480 --> 00:04:10,120 Speaker 1: especially if he listens to this show. He's not gonna 75 00:04:10,160 --> 00:04:12,760 Speaker 1: tell you the truth that he's got another woman. Steve, 76 00:04:14,200 --> 00:04:18,760 Speaker 1: you know I'm telling you. You know these personal injection 77 00:04:18,880 --> 00:04:24,120 Speaker 1: do you have into these letters? It's uncalled for, especially 78 00:04:24,200 --> 00:04:32,480 Speaker 1: if he listened to this show. Well well, now, okay, 79 00:04:32,920 --> 00:04:36,279 Speaker 1: you know, let's talk about the double talking you'll be 80 00:04:36,360 --> 00:04:40,080 Speaker 1: doing on this show. Okay, hello, you will it's not 81 00:04:40,200 --> 00:04:46,640 Speaker 1: about me. You will switch your story and your theory 82 00:04:47,360 --> 00:04:54,560 Speaker 1: to fit a damn letter. It's my proct standing true 83 00:04:54,600 --> 00:04:59,800 Speaker 1: to the life. You're true. It's wait, you're telling the 84 00:04:59,800 --> 00:05:05,120 Speaker 1: truth about your lives? Is that what you're saying exactly, 85 00:05:06,760 --> 00:05:13,520 Speaker 1: and here we go again. Excellent customer says, Shirley's always 86 00:05:13,560 --> 00:05:16,800 Speaker 1: trying to break up a family here. She don't ever 87 00:05:17,120 --> 00:05:22,600 Speaker 1: take you man, I ain't never met nobody every man 88 00:05:22,960 --> 00:05:26,719 Speaker 1: in the letta. You got to be careful. You gave 89 00:05:26,800 --> 00:05:30,840 Speaker 1: up your car too early. You needed more evidence. All 90 00:05:30,920 --> 00:05:33,719 Speaker 1: you had to do is wait a little more, ever 91 00:05:33,760 --> 00:05:38,719 Speaker 1: to keep watching him. These are the things that Shirley says. 92 00:05:40,040 --> 00:05:46,080 Speaker 1: All women that called into yourself, let me tell you 93 00:05:46,120 --> 00:05:49,080 Speaker 1: what's happened here. When we come back, I'm gonna do 94 00:05:49,080 --> 00:05:52,320 Speaker 1: my letta all at once because I want to go 95 00:05:52,440 --> 00:05:59,120 Speaker 1: against because damn it, somebody got to stand up for 96 00:05:59,160 --> 00:06:03,640 Speaker 1: these men. Get not against man. Don't you dare put 97 00:06:03,680 --> 00:06:05,919 Speaker 1: that out there. I ain't say you was against me. 98 00:06:06,279 --> 00:06:10,800 Speaker 1: Don't say that. You don't even imply it. Blosted these 99 00:06:10,880 --> 00:06:13,320 Speaker 1: women up every time they call it, girl, get some 100 00:06:13,400 --> 00:06:15,960 Speaker 1: more evidence, and you just watch the man. That's what 101 00:06:16,000 --> 00:06:19,000 Speaker 1: those lies are all about, see right there, right there. 102 00:06:19,080 --> 00:06:22,679 Speaker 1: You assume that the man is lying. But I'm finish 103 00:06:22,760 --> 00:06:26,279 Speaker 1: show you, of course, really wrong when we come back 104 00:06:26,640 --> 00:06:35,400 Speaker 1: and learn yourself. So whatever, how to you today? Think 105 00:06:35,400 --> 00:06:39,080 Speaker 1: of a good life? For this letter? Getting beside yourself today. Anyway, 106 00:06:39,080 --> 00:06:43,160 Speaker 1: I'm tired. What are you talking about? Hey, listen, we'll 107 00:06:43,160 --> 00:06:46,000 Speaker 1: have part two of Steve's response to the Strawberry letter 108 00:06:46,240 --> 00:06:49,159 Speaker 1: coming up at twenty three minutes after the hour. Today's 109 00:06:49,200 --> 00:06:52,680 Speaker 1: subject is excellent customer service. And we'll be right back. 110 00:06:53,320 --> 00:06:57,520 Speaker 1: You're listening to Steve Harvey Morning Show. All right, come on, Steve, 111 00:06:57,600 --> 00:07:02,160 Speaker 1: let's recap today's strawberry letter. The subject is excellent customer service. 112 00:07:03,279 --> 00:07:07,480 Speaker 1: You know this letter? Right here is this woman. They've 113 00:07:07,520 --> 00:07:11,080 Speaker 1: been married nine years, they got two daughters, worked as 114 00:07:11,120 --> 00:07:14,000 Speaker 1: an area of sales rep, travel once a month service 115 00:07:14,040 --> 00:07:20,240 Speaker 1: her clients. My husband has recruited his family to help 116 00:07:20,320 --> 00:07:24,200 Speaker 1: him with his daughters when she's out of town, She says. 117 00:07:24,320 --> 00:07:29,440 Speaker 1: I admire his parenting, but that's about it. We have 118 00:07:29,520 --> 00:07:32,800 Speaker 1: not had sex and almost four months, and he seems 119 00:07:32,920 --> 00:07:39,560 Speaker 1: uninterested five so I've stopped trying. Okay, you didn't find 120 00:07:39,600 --> 00:07:41,920 Speaker 1: out what was wrong. You didn't just quit trying. So 121 00:07:42,080 --> 00:07:44,880 Speaker 1: now y'all sitting up, y'all ain't even looking at each other. 122 00:07:45,600 --> 00:07:47,600 Speaker 1: When I'm out of town. I wonder if he's cheating 123 00:07:47,600 --> 00:07:50,640 Speaker 1: on me. Recently I got the proof. Well, let's go 124 00:07:50,720 --> 00:07:53,960 Speaker 1: look at the proof. She got me right on my 125 00:07:54,120 --> 00:07:57,440 Speaker 1: front port. So here's what she said. During the pandemic, 126 00:07:58,880 --> 00:08:01,280 Speaker 1: my husband wanted us, who's up the theater room? Blah 127 00:08:01,280 --> 00:08:03,720 Speaker 1: blah blah bl She taught him anyway, she taught him 128 00:08:03,720 --> 00:08:08,080 Speaker 1: how to order stuff online. She ended up planning a 129 00:08:08,120 --> 00:08:12,240 Speaker 1: trip to Disney for her and her girls or daughter's 130 00:08:12,240 --> 00:08:15,840 Speaker 1: birthday in October, so she was ordering a lot of 131 00:08:15,880 --> 00:08:22,840 Speaker 1: stuff from online. Story Last Tuesday a box came with 132 00:08:22,880 --> 00:08:27,680 Speaker 1: another woman's name on it, but it had our home address. 133 00:08:29,520 --> 00:08:32,520 Speaker 1: It had two dresses and a robe in it, but 134 00:08:32,559 --> 00:08:36,760 Speaker 1: they were side small. Now what have we learned right here? 135 00:08:38,400 --> 00:08:45,280 Speaker 1: First of all, if a man was doing something wrong, 136 00:08:45,840 --> 00:08:49,400 Speaker 1: why in the world would he put the woman's name 137 00:08:50,600 --> 00:08:55,040 Speaker 1: on the box and have it shipped to his house? 138 00:08:56,520 --> 00:09:03,040 Speaker 1: Who do that? No, that's not that's hard, no it 139 00:09:03,480 --> 00:09:07,480 Speaker 1: We're not that stupid, Shirley. And it has two dresses 140 00:09:07,520 --> 00:09:10,080 Speaker 1: and the roll in it, but they were a side small. Now, 141 00:09:10,080 --> 00:09:15,320 Speaker 1: obviously the writer of the letter is not a small right, 142 00:09:15,559 --> 00:09:19,720 Speaker 1: And now we have a problem. Yeah, I call customer 143 00:09:19,800 --> 00:09:22,360 Speaker 1: service to figure out the mix up. The customer service 144 00:09:22,400 --> 00:09:24,720 Speaker 1: rep was patient while we tried to figure out to 145 00:09:24,760 --> 00:09:28,560 Speaker 1: mess up. I know this, I know this customer service 146 00:09:28,679 --> 00:09:32,360 Speaker 1: is a woman. I already noticed him. She was patient 147 00:09:32,360 --> 00:09:34,840 Speaker 1: while we tried to figure out to make the mix up. 148 00:09:35,160 --> 00:09:38,480 Speaker 1: The customer service rep was patient. Oh, here we go. 149 00:09:38,720 --> 00:09:41,240 Speaker 1: She gave me the last four digits of the credit 150 00:09:41,280 --> 00:09:44,800 Speaker 1: card that was used, and lo and behold it was 151 00:09:44,840 --> 00:09:47,640 Speaker 1: my husband's American Express card. You ain't supposed to give 152 00:09:47,640 --> 00:09:56,679 Speaker 1: away nobodies credit card information over nobody, under no circumstances 153 00:09:56,800 --> 00:10:01,320 Speaker 1: are you to do that. This woman the budded up 154 00:10:01,800 --> 00:10:10,000 Speaker 1: with another woman to bring another man down. I'll be 155 00:10:10,120 --> 00:10:14,640 Speaker 1: there then, y'all. The customer service red suggested that I 156 00:10:14,760 --> 00:10:18,560 Speaker 1: give the box to my husband or find the lady 157 00:10:18,600 --> 00:10:22,840 Speaker 1: it belongs to? What? Who do this in customer service? Right? 158 00:10:23,760 --> 00:10:26,680 Speaker 1: Who sends a client out looking for another woman and 159 00:10:26,800 --> 00:10:29,679 Speaker 1: get a box to your husband? And y'all figured out together? 160 00:10:31,440 --> 00:10:42,760 Speaker 1: You eve us an evil dudy customer reality dude. I 161 00:10:42,800 --> 00:10:46,360 Speaker 1: couldn't find any info on this woman. When I confronted 162 00:10:46,400 --> 00:10:49,720 Speaker 1: my husband, he said the card is being used illegally, 163 00:10:49,760 --> 00:10:59,880 Speaker 1: and he counseled it case clothes. Yeah, he'll tell somebody 164 00:11:00,160 --> 00:11:02,880 Speaker 1: is using it and he kept dog on. Right he did, 165 00:11:04,640 --> 00:11:06,360 Speaker 1: And then here we go, Shellley, Here is the part 166 00:11:06,440 --> 00:11:10,280 Speaker 1: you need to grow up and learn what I'm grown, 167 00:11:10,920 --> 00:11:14,880 Speaker 1: She said, I still don't believe he'd buy something for 168 00:11:14,960 --> 00:11:22,240 Speaker 1: another woman. And you shit, you do it all the 169 00:11:22,280 --> 00:11:28,120 Speaker 1: time here. Why would a man order something have it 170 00:11:28,240 --> 00:11:32,280 Speaker 1: sent to his house to put the woman's name on? Stupid? 171 00:11:32,280 --> 00:11:34,760 Speaker 1: Why would he do that? That don't make no dam exactly. 172 00:11:34,800 --> 00:11:37,520 Speaker 1: You just he just answered the question, junior, And you 173 00:11:37,559 --> 00:11:41,160 Speaker 1: only go out of town once a monet three. He 174 00:11:41,240 --> 00:11:45,160 Speaker 1: didn't noticed package gonna come right. He doesn't really know 175 00:11:45,200 --> 00:11:48,160 Speaker 1: how to use the internet online like that. She had 176 00:11:48,160 --> 00:11:51,320 Speaker 1: to show him, and he just messed up. No, no, 177 00:11:52,040 --> 00:11:57,959 Speaker 1: I disagree, she said herself. I still don't believe he'd 178 00:11:57,960 --> 00:12:04,280 Speaker 1: buy something for another woman. He canceled the card. But 179 00:12:04,440 --> 00:12:07,760 Speaker 1: you and that jessy body ass, You and that busy 180 00:12:07,800 --> 00:12:12,000 Speaker 1: body ass customer service rep. We set up in here 181 00:12:12,640 --> 00:12:15,959 Speaker 1: stop her fall. He passing out last four of credit 182 00:12:16,000 --> 00:12:19,440 Speaker 1: cards and all this here, you low down. That's some 183 00:12:19,720 --> 00:12:24,160 Speaker 1: duty mess right there. Two dresses in a rope size small. 184 00:12:24,240 --> 00:12:27,120 Speaker 1: We're in it with another woman's name. He's not having 185 00:12:27,120 --> 00:12:31,360 Speaker 1: sex with her, but your ass that what what? What's 186 00:12:31,400 --> 00:12:37,720 Speaker 1: really wrong? Is she mad because she ain't a small listen, 187 00:12:37,920 --> 00:12:41,720 Speaker 1: lame Brian mess right here now now you mad. Now 188 00:12:41,760 --> 00:12:44,000 Speaker 1: you mad because she's small. Now you're gonna write a 189 00:12:44,080 --> 00:12:47,120 Speaker 1: letter in it? Oh, it's all that's in here. Then 190 00:12:47,200 --> 00:12:50,360 Speaker 1: the customer rep that other. We had to get a 191 00:12:50,480 --> 00:12:54,360 Speaker 1: boy herself, helper. I saw this before. This happens all 192 00:12:54,400 --> 00:12:56,800 Speaker 1: the time. Girl. I'm not supposed to do this. But 193 00:12:56,840 --> 00:13:00,560 Speaker 1: here go to last for this credit card. What Please 194 00:13:00,840 --> 00:13:03,560 Speaker 1: leave your comments on Today's letter on Instagram at Steve 195 00:13:03,559 --> 00:13:06,480 Speaker 1: Harvey FM. Check out the Strawberry Letter podcast on demand. 196 00:13:06,720 --> 00:13:09,400 Speaker 1: Coming up next to a Sickle Cell Awareness Month. Yes 197 00:13:09,440 --> 00:13:12,440 Speaker 1: it is, and we have a big announcement for Junior 198 00:13:12,679 --> 00:13:16,640 Speaker 1: right after this. You're listening to this Dave Harvey Morning 199 00:13:16,640 --> 00:13:16,920 Speaker 1: Show