1 00:00:02,480 --> 00:00:10,680 Speaker 1: Bloomberg Audio Studios, Podcasts, Radio News. 2 00:00:17,920 --> 00:00:21,840 Speaker 2: Hello and welcome to another episode of the Odd Lots Podcast. 3 00:00:21,920 --> 00:00:24,240 Speaker 1: I'm Joe Wisenthal and I'm Tracy Alloway. 4 00:00:24,520 --> 00:00:27,680 Speaker 2: Tracy, I feel like AI is a great thing for 5 00:00:28,000 --> 00:00:30,280 Speaker 2: anyone who wants to have an opinion on anything. It's 6 00:00:30,280 --> 00:00:34,080 Speaker 2: like this blank canvas out there in which any idea 7 00:00:34,159 --> 00:00:37,760 Speaker 2: you have it. It's just a great moment for pontificators 8 00:00:37,800 --> 00:00:38,280 Speaker 2: in general. 9 00:00:38,400 --> 00:00:40,680 Speaker 1: Well, not only can you hang a bunch of different 10 00:00:40,680 --> 00:00:43,640 Speaker 1: opinions on it, but it can generate those opinions for you. 11 00:00:45,080 --> 00:00:46,120 Speaker 3: Yeah, you can, that's right. 12 00:00:46,159 --> 00:00:48,560 Speaker 2: Like you can just go to chat GPT and say 13 00:00:48,800 --> 00:00:51,360 Speaker 2: which jobs are going to be lost thanks to you, 14 00:00:51,400 --> 00:00:54,960 Speaker 2: and it'll like spew some answer forward based on the 15 00:00:55,040 --> 00:00:58,440 Speaker 2: collective wisdom of trillions of words that people have typed 16 00:00:58,440 --> 00:00:59,160 Speaker 2: over the years. 17 00:00:59,360 --> 00:01:03,400 Speaker 1: I do think, though, if we're talking about one opinion, 18 00:01:03,600 --> 00:01:06,920 Speaker 1: in particular, the dominant opinion at this point in time, 19 00:01:07,200 --> 00:01:10,360 Speaker 1: it does feel like there's a lot of nervousness about 20 00:01:10,400 --> 00:01:13,319 Speaker 1: this new technology and what exactly it means for the economy, 21 00:01:13,400 --> 00:01:16,520 Speaker 1: what specifically it means for jobs. And so you see 22 00:01:16,520 --> 00:01:19,520 Speaker 1: all these headlines that AI is going to lead to 23 00:01:19,560 --> 00:01:22,560 Speaker 1: a bunch of job losses, that it's going to basically 24 00:01:22,600 --> 00:01:26,280 Speaker 1: be a new technological revolution that plays out very similarly 25 00:01:26,520 --> 00:01:30,200 Speaker 1: to the computer revolution that led to the destruction of 26 00:01:30,240 --> 00:01:33,039 Speaker 1: a bunch of sort of middle office jobs, or the 27 00:01:33,120 --> 00:01:38,160 Speaker 1: industrial revolution that led to a loss of skilled artisan jobs. 28 00:01:38,520 --> 00:01:42,520 Speaker 1: And we've seen some hints of that, to be fair, 29 00:01:42,680 --> 00:01:45,560 Speaker 1: So I'm thinking back to last year. I think it 30 00:01:45,680 --> 00:01:50,120 Speaker 1: was in the summer, maybe in June, and the Challenger 31 00:01:50,240 --> 00:01:53,280 Speaker 1: Jobs Report came out and for the first time ever, 32 00:01:53,320 --> 00:01:57,000 Speaker 1: they included a line about job losses stemming from AI. 33 00:01:57,840 --> 00:02:00,520 Speaker 2: Yeah, although I'm just going to say right here then, 34 00:02:00,560 --> 00:02:03,559 Speaker 2: I think when a company lays off workers and says 35 00:02:03,560 --> 00:02:06,400 Speaker 2: it's due to AI, I still have this assumption that 36 00:02:06,480 --> 00:02:08,760 Speaker 2: it's like, we're doing badly, so we're gonna put a 37 00:02:08,760 --> 00:02:11,320 Speaker 2: positive spin on it by making it seem as though 38 00:02:11,320 --> 00:02:14,880 Speaker 2: our layoffs are the result of some internal productivity breakthrough 39 00:02:14,919 --> 00:02:17,280 Speaker 2: that we're getting from a chatbot. So, like, I don't 40 00:02:17,400 --> 00:02:19,840 Speaker 2: quite believe it, but I think. 41 00:02:19,639 --> 00:02:23,280 Speaker 1: That's totally fair. That's totally fair. But I think clearly 42 00:02:23,320 --> 00:02:25,600 Speaker 1: this is something people are paying attention to. You are 43 00:02:25,760 --> 00:02:28,040 Speaker 1: starting to see some of the economic reports sort of 44 00:02:28,240 --> 00:02:31,760 Speaker 1: break this down. At least the Challenger report if not 45 00:02:32,000 --> 00:02:34,840 Speaker 1: like the BLS and things like that. So there is 46 00:02:35,000 --> 00:02:39,120 Speaker 1: this idea hovering over the economy at the moment, which is, Okay, 47 00:02:39,200 --> 00:02:42,440 Speaker 1: maybe AI will be great for productivity, we'll get that boost, 48 00:02:42,800 --> 00:02:44,720 Speaker 1: but what does it mean for jobs? Right? 49 00:02:44,880 --> 00:02:48,480 Speaker 2: Basically everyone in any realm loses their job and is 50 00:02:48,480 --> 00:02:51,160 Speaker 2: on the UBI drip, and only Sam Altman is the 51 00:02:51,240 --> 00:02:54,040 Speaker 2: last person who is employed, is it? But like, I 52 00:02:54,040 --> 00:02:56,120 Speaker 2: don't know, I get freaked out, Like it's pretty good, 53 00:02:56,280 --> 00:03:00,000 Speaker 2: Like there are many I use AI almost chatbots all 54 00:03:00,080 --> 00:03:01,640 Speaker 2: the time in my work, and it's like, well, maybe 55 00:03:01,639 --> 00:03:04,360 Speaker 2: it could one day be a better host than myself 56 00:03:04,680 --> 00:03:08,400 Speaker 2: for a podcast. It seems possible to me. I am anxious. 57 00:03:08,520 --> 00:03:11,920 Speaker 2: Of course, people also like to project onto their perceived 58 00:03:11,919 --> 00:03:14,920 Speaker 2: ideological enemies. That's like, oh, all you English majors are 59 00:03:14,919 --> 00:03:17,040 Speaker 2: going to lose your jobs hahaha, And then the English 60 00:03:17,040 --> 00:03:19,800 Speaker 2: majors all go, all you coders are going to lose 61 00:03:19,880 --> 00:03:22,120 Speaker 2: your jobs, and you're going to need English majors there. 62 00:03:22,160 --> 00:03:23,359 Speaker 3: It's just an endless thing. 63 00:03:23,400 --> 00:03:25,400 Speaker 2: And actually I think I tune most of it out 64 00:03:25,440 --> 00:03:28,639 Speaker 2: because it's so ambiguous in my view where this technology 65 00:03:28,680 --> 00:03:30,919 Speaker 2: is going that there are very few people I even 66 00:03:30,960 --> 00:03:34,480 Speaker 2: want to hear from on the topic, because I think 67 00:03:34,480 --> 00:03:37,520 Speaker 2: it's just so there's so much extreme uncertainty. 68 00:03:37,040 --> 00:03:41,280 Speaker 1: Still extreme uncertainty. As you mentioned, people kind of harness 69 00:03:41,440 --> 00:03:46,280 Speaker 1: it to further their own biases or arguments. But you're right, 70 00:03:46,400 --> 00:03:48,360 Speaker 1: there are people who are good on this topic, and 71 00:03:48,360 --> 00:03:49,600 Speaker 1: we're about to speak to one of them. 72 00:03:50,080 --> 00:03:50,960 Speaker 3: That's exactly right. 73 00:03:51,000 --> 00:03:54,800 Speaker 2: So last month, there was this really interesting headline that 74 00:03:54,880 --> 00:03:58,640 Speaker 2: I saw in a Nuema magazine and it sort of 75 00:03:58,680 --> 00:04:02,240 Speaker 2: felt like this sort of like provocative, maybe clickbaity type 76 00:04:02,280 --> 00:04:05,840 Speaker 2: headline that said AI could actually help rebuild the middle class, 77 00:04:05,920 --> 00:04:08,280 Speaker 2: which is very counterintuitive, very the opposite of what we're 78 00:04:08,280 --> 00:04:12,160 Speaker 2: talking about. But then I noticed who the author of 79 00:04:12,200 --> 00:04:16,040 Speaker 2: the piece was, and it's someone whose work is very 80 00:04:16,080 --> 00:04:19,839 Speaker 2: strongly associated with forces in the past and forces in 81 00:04:19,920 --> 00:04:23,520 Speaker 2: technology that have been destructive to the middle class and 82 00:04:23,560 --> 00:04:27,120 Speaker 2: have caused great labor market upheaval. And so if someone 83 00:04:27,160 --> 00:04:30,479 Speaker 2: who has sort of been watching this exact topic, the 84 00:04:30,600 --> 00:04:35,320 Speaker 2: intersection of labor market upheaval and technological change, is saying, 85 00:04:35,600 --> 00:04:38,160 Speaker 2: actually this could be good, and this person is a 86 00:04:38,200 --> 00:04:40,800 Speaker 2: track record in this area, I'm like, Okay, this is 87 00:04:40,839 --> 00:04:43,400 Speaker 2: an argument maybe I'll pay more attention to than the 88 00:04:43,440 --> 00:04:44,880 Speaker 2: random person doing a Twitter threat. 89 00:04:45,240 --> 00:04:48,320 Speaker 1: I'm into it. As you mentioned, we're speaking to someone 90 00:04:48,320 --> 00:04:51,480 Speaker 1: who is an expert on this particular topic and specifically 91 00:04:51,560 --> 00:04:54,520 Speaker 1: has has written a lot and researched a lot about 92 00:04:54,520 --> 00:04:58,280 Speaker 1: previous labor market shocks, including the China Shock. So competition 93 00:04:58,400 --> 00:05:02,000 Speaker 1: from China in the realms of manufacturing in the sort 94 00:05:02,000 --> 00:05:05,239 Speaker 1: of nineteen nineties, early two thousands. So I'm very excited 95 00:05:05,240 --> 00:05:08,520 Speaker 1: for this conversation. I am interested to hear an argument 96 00:05:08,600 --> 00:05:11,200 Speaker 1: that's not just AI is terrible and it's going to 97 00:05:11,240 --> 00:05:12,320 Speaker 1: take all of our jobs. 98 00:05:12,560 --> 00:05:15,480 Speaker 2: Absolutely well, I'm really excited. We do, in fact have 99 00:05:15,600 --> 00:05:17,719 Speaker 2: the perfect guest. We are going to be speaking with, 100 00:05:17,800 --> 00:05:21,240 Speaker 2: David Otter. He's a professor of economics at MIT and 101 00:05:21,320 --> 00:05:25,320 Speaker 2: co director of the MIT Shaping the Future of Work Initiative, 102 00:05:25,880 --> 00:05:29,560 Speaker 2: and he's really known for his work on the China 103 00:05:29,640 --> 00:05:34,080 Speaker 2: Shock and the devastating impact that China's boom in tradeable goods, 104 00:05:34,320 --> 00:05:38,520 Speaker 2: particularly after its essension to the WTO, had on various 105 00:05:38,520 --> 00:05:42,159 Speaker 2: communities within the United States that were sort of dependent 106 00:05:42,400 --> 00:05:46,400 Speaker 2: on a sort of regional manufacturing. So, David, thank you 107 00:05:46,480 --> 00:05:48,159 Speaker 2: so much for coming on odd LATS. 108 00:05:48,800 --> 00:05:50,599 Speaker 4: Thank you so much. Joe and Tracy for inviting me. 109 00:05:50,680 --> 00:05:51,960 Speaker 4: I'll try not to be clickbaity. 110 00:05:52,800 --> 00:05:54,320 Speaker 3: That's okay. It's okay. 111 00:05:54,320 --> 00:05:56,880 Speaker 2: It's okay to be clickbait if it delivers. And the 112 00:05:56,920 --> 00:05:58,839 Speaker 2: other thing about this article, by the way, is that 113 00:05:58,920 --> 00:06:01,640 Speaker 2: it wasn't like a paragraph thought piece like this is 114 00:06:01,760 --> 00:06:04,960 Speaker 2: clearly some serious work which we obviously appreciated and made 115 00:06:05,000 --> 00:06:07,599 Speaker 2: me take it seriously. But before we get into this 116 00:06:07,839 --> 00:06:11,359 Speaker 2: or even the China shock or general work or AI 117 00:06:11,400 --> 00:06:14,760 Speaker 2: in general, what is your like, what do you tell 118 00:06:14,839 --> 00:06:17,040 Speaker 2: us like what has been the thrust of your career 119 00:06:17,120 --> 00:06:17,680 Speaker 2: over time? 120 00:06:17,839 --> 00:06:17,919 Speaker 1: Like? 121 00:06:18,000 --> 00:06:21,120 Speaker 2: What is what is sort of the main interest of 122 00:06:21,160 --> 00:06:25,680 Speaker 2: yours that spans from the effects of globalization to now AI, 123 00:06:25,960 --> 00:06:26,480 Speaker 2: et cetera. 124 00:06:26,920 --> 00:06:30,640 Speaker 4: My focus has always been on forces that shape opportunity, 125 00:06:30,839 --> 00:06:35,000 Speaker 4: particularly for workers without for your college degrees, the majority 126 00:06:35,000 --> 00:06:37,040 Speaker 4: of workers in the United States and of course elsewhere, 127 00:06:37,600 --> 00:06:41,200 Speaker 4: and that have been so buffeted by computerization, by globalization, 128 00:06:41,640 --> 00:06:44,680 Speaker 4: by changes and institutions, including the unionization, the fall the 129 00:06:44,680 --> 00:06:47,320 Speaker 4: mid and wages the United States. And so that is 130 00:06:47,360 --> 00:06:50,440 Speaker 4: the common focus of my work, and that has included, 131 00:06:50,560 --> 00:06:52,680 Speaker 4: you know, a lot of work on technological change, computerization, 132 00:06:53,200 --> 00:06:55,880 Speaker 4: the China trade shock, and many other angles to that. 133 00:06:55,880 --> 00:06:57,480 Speaker 4: But that kind of unifies that's you know, I think 134 00:06:57,480 --> 00:06:59,279 Speaker 4: the labor market is the most important thing in the world. 135 00:06:59,640 --> 00:07:01,359 Speaker 4: I think that's where people drive most of their income, 136 00:07:01,400 --> 00:07:05,120 Speaker 4: spend most of their time, derive identity from, and so 137 00:07:05,480 --> 00:07:08,840 Speaker 4: things that affect the quality of jobs, the opportunities that 138 00:07:08,880 --> 00:07:12,760 Speaker 4: people have are just quintessentially important and are going to 139 00:07:12,800 --> 00:07:15,520 Speaker 4: shape the structure of their lives, you know, more than 140 00:07:15,520 --> 00:07:18,200 Speaker 4: the quality of entertainment, more than the ease of transportation, 141 00:07:18,360 --> 00:07:20,680 Speaker 4: more than you know, what fashion is available. This is 142 00:07:20,680 --> 00:07:21,560 Speaker 4: really a big ee. 143 00:07:21,840 --> 00:07:24,800 Speaker 1: So in the spirit of this discussion, I asked to 144 00:07:24,880 --> 00:07:30,480 Speaker 1: chat GPT to poke intellectual and logical holes in this article. 145 00:07:30,920 --> 00:07:33,720 Speaker 1: So let's just start there. Number one. No, I'm joking. 146 00:07:33,760 --> 00:07:36,080 Speaker 1: I did actually do that, and some of them, some 147 00:07:36,160 --> 00:07:38,400 Speaker 1: of them are quite good, and I will get to 148 00:07:38,440 --> 00:07:41,240 Speaker 1: them later. But maybe just to begin with, could you 149 00:07:41,280 --> 00:07:45,560 Speaker 1: talk about the current discourse on AI and why there 150 00:07:45,680 --> 00:07:50,200 Speaker 1: seems to be this distrust of new technology. What is 151 00:07:50,240 --> 00:07:52,880 Speaker 1: that predicated on. I mean I kind of referred to 152 00:07:52,920 --> 00:07:56,160 Speaker 1: it in the intro, but there is past history, obviously 153 00:07:56,240 --> 00:08:00,160 Speaker 1: with major technological advances and booms that have led to 154 00:08:00,240 --> 00:08:03,480 Speaker 1: certain outcomes in the labor market. How does that inform 155 00:08:03,560 --> 00:08:04,520 Speaker 1: the current discussion. 156 00:08:04,800 --> 00:08:08,360 Speaker 4: Sure, so people are understandably very concerned about all of 157 00:08:08,400 --> 00:08:11,440 Speaker 4: these technological forces because they are disruptive and they create 158 00:08:11,480 --> 00:08:13,920 Speaker 4: winners and losers. There's no sense in which everyone is 159 00:08:13,960 --> 00:08:17,280 Speaker 4: better off because of a new technology. So you mentioned 160 00:08:17,680 --> 00:08:20,360 Speaker 4: the industrial era, and the Luddites rose up against the 161 00:08:20,360 --> 00:08:25,040 Speaker 4: introduction power looms and smashed them, and they're often derided historically, 162 00:08:25,080 --> 00:08:29,400 Speaker 4: but they were right. The industry revolution, the mechanization of 163 00:08:29,520 --> 00:08:33,120 Speaker 4: weaving wiped out the careers of artisans and made their 164 00:08:33,160 --> 00:08:37,000 Speaker 4: work non tenable, and wages didn't rise for decades into 165 00:08:37,000 --> 00:08:40,160 Speaker 4: the Industrial Revolution. So that was very displacing. Ultimately at 166 00:08:40,240 --> 00:08:42,160 Speaker 4: raised living stairs, but it took a long time and 167 00:08:42,200 --> 00:08:46,199 Speaker 4: the beneficiaries were not workers. The computer revolution has raised productivity, 168 00:08:46,520 --> 00:08:50,160 Speaker 4: but it's been very unequal and polarizing. It's automated a 169 00:08:50,200 --> 00:08:53,160 Speaker 4: lot of middle skill, middle class work in factories and 170 00:08:53,160 --> 00:08:56,199 Speaker 4: in offices. It's been great for professionals, but for many 171 00:08:56,200 --> 00:08:58,560 Speaker 4: other people it's just meant that because they can no 172 00:08:58,600 --> 00:09:00,800 Speaker 4: longer do. Those middle skill jobs are often found in 173 00:09:01,040 --> 00:09:05,040 Speaker 4: food service, cleaning, security, entertainment, recreation, and those are valuable, 174 00:09:05,440 --> 00:09:09,400 Speaker 4: laudable activities, but they don't pay well. Because they don't 175 00:09:09,520 --> 00:09:13,319 Speaker 4: use specialized expertise in training, so most people can do 176 00:09:13,400 --> 00:09:16,080 Speaker 4: that work almost right away, so it tends to be 177 00:09:16,160 --> 00:09:19,480 Speaker 4: low paid. So I think there's many reasons to take 178 00:09:19,520 --> 00:09:22,560 Speaker 4: this very very seriously and think carefully about what the 179 00:09:22,600 --> 00:09:23,600 Speaker 4: implications are. 180 00:09:23,920 --> 00:09:26,200 Speaker 2: Before we even get to AI talked to us more 181 00:09:26,200 --> 00:09:30,000 Speaker 2: about the computer revolution, because, like I said, I saw 182 00:09:30,040 --> 00:09:31,680 Speaker 2: your piece and I'm like, uh, and I first thought 183 00:09:31,800 --> 00:09:34,280 Speaker 2: China Shock and your work on that. It's like, okay, 184 00:09:34,320 --> 00:09:36,599 Speaker 2: this is interesting, but actually, just like I feel like 185 00:09:36,640 --> 00:09:40,239 Speaker 2: there actually has not been a lot of general conversation 186 00:09:40,360 --> 00:09:44,640 Speaker 2: about the sort of unequalizing effects of the computer revolution, 187 00:09:44,760 --> 00:09:47,720 Speaker 2: like how did that happen? What does the research show 188 00:09:47,720 --> 00:09:50,720 Speaker 2: about the timing of the introduction of the computers, And 189 00:09:50,760 --> 00:09:53,240 Speaker 2: then this sort of like I don't know, maybe Barbelle 190 00:09:53,320 --> 00:09:55,679 Speaker 2: or fragmentation of what happened to workers. 191 00:09:56,360 --> 00:09:59,560 Speaker 4: So you know, this really begins in the nineteen eighties 192 00:09:59,600 --> 00:10:04,480 Speaker 4: and it can continues through the over at least thirty 193 00:10:04,480 --> 00:10:07,120 Speaker 4: five years. And you know, a very simple way to 194 00:10:07,360 --> 00:10:09,600 Speaker 4: boil it down and say, look, what are computers useful for. 195 00:10:10,000 --> 00:10:12,840 Speaker 4: They're useful for following rules and procedures, right, they don't 196 00:10:13,000 --> 00:10:16,800 Speaker 4: think they're not creative. They're not problem solvers. They don't improvise, 197 00:10:17,280 --> 00:10:21,200 Speaker 4: they follow codified rules and procedures. But that describes a 198 00:10:21,200 --> 00:10:23,840 Speaker 4: lot of middle skill work. Right, whether you're in an 199 00:10:23,840 --> 00:10:26,520 Speaker 4: office or you're doing repetitive assembly work. The ability to 200 00:10:26,840 --> 00:10:30,720 Speaker 4: accurately carry out codified procedures is a valuable skill. It 201 00:10:30,800 --> 00:10:34,000 Speaker 4: requires off in literacy and numeracy and training, and so 202 00:10:34,160 --> 00:10:37,360 Speaker 4: the ability to automate that was a really big deal, 203 00:10:37,960 --> 00:10:41,640 Speaker 4: and that had the effect of displacing many people who 204 00:10:41,640 --> 00:10:43,880 Speaker 4: were doing what I would call these mass expertise jobs 205 00:10:43,880 --> 00:10:46,880 Speaker 4: where they were following codified procedures. Right, it takes education 206 00:10:47,400 --> 00:10:51,000 Speaker 4: to be a typist or a bookkeeper or someone who 207 00:10:51,040 --> 00:10:54,760 Speaker 4: does filing an organization, keeps track of accounts, and so 208 00:10:54,840 --> 00:10:56,920 Speaker 4: the fact that a lot of that work takes real skill. 209 00:10:57,040 --> 00:10:59,600 Speaker 4: To do high quality work on assembly line, you have 210 00:10:59,600 --> 00:11:01,760 Speaker 4: to understan the tools, who have to understand the product 211 00:11:01,760 --> 00:11:03,680 Speaker 4: and so on. So the fact that that work could 212 00:11:03,679 --> 00:11:07,559 Speaker 4: be automated was not unambiguously good. It was good for 213 00:11:07,840 --> 00:11:09,920 Speaker 4: you know, it was good for productivity, it was good 214 00:11:09,920 --> 00:11:11,800 Speaker 4: for consumers, it was good for firms. But for the 215 00:11:11,840 --> 00:11:15,000 Speaker 4: workers who had invested their careers in those activities, that 216 00:11:15,120 --> 00:11:17,719 Speaker 4: was definitely a negative. And on the other hand, if 217 00:11:17,720 --> 00:11:20,360 Speaker 4: you were a professional or you know, a manager or 218 00:11:20,400 --> 00:11:26,119 Speaker 4: a designer, researcher, doctor, having access to information and quick calculation, 219 00:11:26,720 --> 00:11:29,240 Speaker 4: that's not your main job. Those are just inputs into 220 00:11:29,240 --> 00:11:32,600 Speaker 4: your decision making. So computers were very complimentary to people 221 00:11:32,640 --> 00:11:34,720 Speaker 4: who are decision makers, which is really the bulk of 222 00:11:34,720 --> 00:11:38,280 Speaker 4: the professions making high stakes decisions about you know, important 223 00:11:38,280 --> 00:11:40,280 Speaker 4: one off cases. You know how to care for a 224 00:11:40,280 --> 00:11:43,040 Speaker 4: cancer patient, or you know how to design a building, 225 00:11:43,320 --> 00:11:46,600 Speaker 4: or how to do a marketing plan. Right, computerizations extremely 226 00:11:46,600 --> 00:11:48,960 Speaker 4: helpful for that doesn't displace your main job, it just 227 00:11:48,960 --> 00:11:51,200 Speaker 4: makes you more efficient add it. But for people who 228 00:11:51,520 --> 00:11:53,920 Speaker 4: did not have the opportunity to get degrees and move 229 00:11:54,000 --> 00:11:57,160 Speaker 4: upward into that work, what remained was a lot of 230 00:11:57,520 --> 00:12:00,560 Speaker 4: work that's very hard to automate. You to mention these 231 00:12:00,600 --> 00:12:02,960 Speaker 4: a lot of these hands on manual jobs, so you know, 232 00:12:03,040 --> 00:12:07,160 Speaker 4: food service and cleaning, could be a transportation and many 233 00:12:07,240 --> 00:12:09,680 Speaker 4: of those jobs. Not all of those jobs are open 234 00:12:09,800 --> 00:12:13,880 Speaker 4: to many many people. They don't require much training or experience, 235 00:12:14,520 --> 00:12:17,200 Speaker 4: and you don't get a great deal better at them 236 00:12:17,240 --> 00:12:20,360 Speaker 4: over time. And so because of that, because they're non 237 00:12:20,360 --> 00:12:22,680 Speaker 4: expert work, they tend to be low paid in all 238 00:12:22,800 --> 00:12:25,240 Speaker 4: industrialized countries. Now, I want to be clear that not 239 00:12:25,320 --> 00:12:27,600 Speaker 4: all hands on work is low paid or low skilled 240 00:12:27,600 --> 00:12:29,679 Speaker 4: in any sense. Right, if you're a plumber, electrician, you're 241 00:12:29,679 --> 00:12:31,800 Speaker 4: working the skilled trades, right, if you do skilled repair. 242 00:12:32,200 --> 00:12:35,040 Speaker 4: There are many, many skilled hands on jobs, but the 243 00:12:35,160 --> 00:12:37,719 Speaker 4: ones that have grown so much as the middle has 244 00:12:37,760 --> 00:12:40,120 Speaker 4: hollowed out, have been much more of these personal service 245 00:12:40,160 --> 00:12:56,559 Speaker 4: occupations that have low training and expertise requirements. 246 00:12:58,760 --> 00:13:01,280 Speaker 1: The thing this reminds me of, and I cannot, for 247 00:13:01,320 --> 00:13:04,000 Speaker 1: the life of me remember which guest this was, but 248 00:13:04,040 --> 00:13:07,720 Speaker 1: a previous all Lots guests described this as remember the 249 00:13:07,760 --> 00:13:11,120 Speaker 1: scene from The Producers where Matthew Broderick is like an 250 00:13:11,160 --> 00:13:14,480 Speaker 1: actuary or something working in an office and they're all 251 00:13:14,520 --> 00:13:15,520 Speaker 1: toiling away. 252 00:13:15,400 --> 00:13:17,439 Speaker 2: And then Stuart Butterfield. 253 00:13:19,120 --> 00:13:22,280 Speaker 1: That's right, and then all of those people eventually get 254 00:13:22,320 --> 00:13:25,400 Speaker 1: replaced by an Excel spreadsheet, right, Like that's the function 255 00:13:25,800 --> 00:13:28,960 Speaker 1: that became Excel. So, David, I want to kind of 256 00:13:28,960 --> 00:13:30,520 Speaker 1: press you on this point because I think it's a 257 00:13:30,559 --> 00:13:33,679 Speaker 1: really interesting one, and I think it's essential to understanding 258 00:13:33,679 --> 00:13:38,520 Speaker 1: your overall argument. But you make the distinction between information 259 00:13:39,360 --> 00:13:43,000 Speaker 1: and decision making. So the idea that people can have 260 00:13:43,080 --> 00:13:46,400 Speaker 1: access to a lot of information. In fact, plenty of 261 00:13:46,400 --> 00:13:49,679 Speaker 1: people would argue that people are drowning in information at 262 00:13:49,679 --> 00:13:49,920 Speaker 1: the moment. 263 00:13:50,520 --> 00:13:50,880 Speaker 4: Information. 264 00:13:51,040 --> 00:13:54,920 Speaker 1: Yeah, but they're not necessarily using that to make the 265 00:13:54,960 --> 00:13:57,959 Speaker 1: best decisions. Decision making is sort of a separate skill. 266 00:13:58,000 --> 00:13:59,959 Speaker 1: Can you talk a little bit more about that aspect 267 00:14:00,040 --> 00:14:00,680 Speaker 1: of your argument? 268 00:14:01,160 --> 00:14:03,280 Speaker 4: Absolutely so. Let me so, I want to draw a 269 00:14:03,320 --> 00:14:06,280 Speaker 4: sharp line between AI and traditional computing, which is what 270 00:14:06,280 --> 00:14:09,720 Speaker 4: we've been discussing, because they're quite different. But before you 271 00:14:09,720 --> 00:14:11,360 Speaker 4: do that, let me kind of make a kind of 272 00:14:11,360 --> 00:14:13,400 Speaker 4: a meta argument that I think is useful our discussion. 273 00:14:13,840 --> 00:14:16,319 Speaker 4: So the concern we should be having is not about 274 00:14:16,320 --> 00:14:19,200 Speaker 4: the quantity of jobs. We are not running out of jobs. 275 00:14:19,400 --> 00:14:21,600 Speaker 4: And in fact, you know, all the Western world right 276 00:14:21,640 --> 00:14:24,960 Speaker 4: now is in full or overemployment, and even during the 277 00:14:24,960 --> 00:14:27,360 Speaker 4: whole computer revolutions on, we didn't run out of jobs. 278 00:14:27,400 --> 00:14:29,480 Speaker 4: It's not the quantity that matters. In fact, we're all 279 00:14:29,520 --> 00:14:32,640 Speaker 4: facing a demographic crunch. It's the quality. Right A world 280 00:14:32,640 --> 00:14:34,840 Speaker 4: in which everyone's waiting tables is very different from the 281 00:14:34,880 --> 00:14:37,880 Speaker 4: world in which everyone is doing medical care. And so 282 00:14:38,240 --> 00:14:41,600 Speaker 4: what matters is not simply whether there is work, but 283 00:14:41,680 --> 00:14:45,640 Speaker 4: whether it's expert work that requires real skills. If it's 284 00:14:45,680 --> 00:14:49,320 Speaker 4: non expert work, work that anyone can do with no 285 00:14:49,400 --> 00:14:52,640 Speaker 4: training your certification, unfortunately it will be low paid. On 286 00:14:52,640 --> 00:14:56,080 Speaker 4: the other hand, if it's work that requires specialized knowledge 287 00:14:56,080 --> 00:14:59,160 Speaker 4: and that is made more productive by uses of tools, 288 00:14:59,160 --> 00:15:01,640 Speaker 4: and computers are to and AI as a tool, then 289 00:15:02,120 --> 00:15:04,920 Speaker 4: that's good for labor, that's good for earnings, that's good 290 00:15:04,920 --> 00:15:06,680 Speaker 4: for the quality of careers. And so we should be 291 00:15:06,760 --> 00:15:09,360 Speaker 4: thinking about expertise. Just to give you, like a very 292 00:15:09,840 --> 00:15:12,680 Speaker 4: stylized example, you know, think of the job of crossing 293 00:15:12,720 --> 00:15:16,560 Speaker 4: guard and air traffic controller. These are basically the same job. 294 00:15:17,000 --> 00:15:20,120 Speaker 4: The job is to prevent things from crashing into other things, right, 295 00:15:20,280 --> 00:15:23,560 Speaker 4: airplanes from crashing to airplanes, cars from crashing into children 296 00:15:23,800 --> 00:15:26,440 Speaker 4: on their way to school. But air traffic controllers United 297 00:15:26,440 --> 00:15:28,000 Speaker 4: States are paid, you know, four and a half times 298 00:15:28,000 --> 00:15:31,040 Speaker 4: as much as crossing guards, and the reason is expertise. 299 00:15:31,320 --> 00:15:34,280 Speaker 4: Almost anyone can become a crossing guard in the United 300 00:15:34,280 --> 00:15:37,280 Speaker 4: States with no trainer certification, whereas to become an air 301 00:15:37,280 --> 00:15:41,680 Speaker 4: traffic controller requires years of school and thousands of hours 302 00:15:41,680 --> 00:15:44,720 Speaker 4: of practice. And so even though those jobs do the 303 00:15:44,760 --> 00:15:48,480 Speaker 4: same thing, because of the difference in skill requirements, they 304 00:15:48,520 --> 00:15:51,480 Speaker 4: pay very different wage levels, and so we want to 305 00:15:51,520 --> 00:15:56,320 Speaker 4: have jobs where expertise is valuable, not just where physical 306 00:15:56,360 --> 00:15:59,880 Speaker 4: presence is the primary requirement. So that's what we should 307 00:15:59,880 --> 00:16:02,280 Speaker 4: be thinking about. Having said that, let me talk about 308 00:16:02,440 --> 00:16:06,120 Speaker 4: how AI relates to that. So, you know, a traditional computerization, 309 00:16:06,200 --> 00:16:10,000 Speaker 4: as we've been talking about, is really about automating well 310 00:16:10,040 --> 00:16:13,000 Speaker 4: understood procedures and rules, right, what we call formal knowledge. 311 00:16:13,040 --> 00:16:14,960 Speaker 4: You know how to do math, how to reproduce a 312 00:16:14,960 --> 00:16:18,240 Speaker 4: document or check for spelling errors. And it's very limited 313 00:16:18,280 --> 00:16:23,640 Speaker 4: because it cannot do what people do fairly effortlessly, which 314 00:16:23,720 --> 00:16:26,560 Speaker 4: is learn from kind of tacit knowledge. Tacit knowledge is 315 00:16:26,960 --> 00:16:29,480 Speaker 4: all the things that you implicitly understand that you infer 316 00:16:29,520 --> 00:16:32,080 Speaker 4: from your environment, but you never formalize. Right. So, you 317 00:16:32,120 --> 00:16:34,560 Speaker 4: know how to ride a bicycle, but you couldn't explain 318 00:16:34,640 --> 00:16:37,160 Speaker 4: how it's done. Right. You couldn't sit up and explain 319 00:16:37,240 --> 00:16:39,840 Speaker 4: that you know the gyroscopic physics of a bicycle. You 320 00:16:39,920 --> 00:16:41,680 Speaker 4: know how to make a funny joke, but you don't 321 00:16:41,680 --> 00:16:43,840 Speaker 4: know the rules for making a funny joke. You know 322 00:16:43,880 --> 00:16:46,120 Speaker 4: how to recognize the face of someone after you haven't 323 00:16:46,160 --> 00:16:48,920 Speaker 4: seen them for thirty years, right, But that's actually a 324 00:16:48,920 --> 00:16:52,320 Speaker 4: hard problem, and we do it, but we do it 325 00:16:52,400 --> 00:16:55,000 Speaker 4: based on some tacit understanding. And this has always been 326 00:16:55,040 --> 00:16:58,520 Speaker 4: a barrier to computerization because we couldn't code up the 327 00:16:58,560 --> 00:17:01,480 Speaker 4: things that we understood only acidly. We had to understand 328 00:17:01,480 --> 00:17:07,240 Speaker 4: them explicitly, informally. So AI overcomes that barrier. AI essentially 329 00:17:07,640 --> 00:17:11,359 Speaker 4: infers tacit information from large bodies of data. It learns 330 00:17:11,359 --> 00:17:14,760 Speaker 4: the associations between you know, words and phrases and sentences 331 00:17:14,800 --> 00:17:18,520 Speaker 4: between pictures and words. It can look at a scan 332 00:17:18,800 --> 00:17:22,520 Speaker 4: of a patient's lungs and make predictions or you know, 333 00:17:22,640 --> 00:17:25,600 Speaker 4: guesses about whether that patient has an endema or other 334 00:17:26,119 --> 00:17:28,919 Speaker 4: medical disorders. It does that not because someone has written 335 00:17:28,920 --> 00:17:31,919 Speaker 4: a program that says, these things tell you whether you have, 336 00:17:32,000 --> 00:17:34,640 Speaker 4: you know, a lung issue. It's because it learns from 337 00:17:34,640 --> 00:17:37,399 Speaker 4: the patterns it's trained on that data, and so that 338 00:17:37,440 --> 00:17:40,680 Speaker 4: gives it a really different set of capabilities. It gives 339 00:17:40,720 --> 00:17:43,560 Speaker 4: it the ability to do what a lot of us do, 340 00:17:44,000 --> 00:17:45,679 Speaker 4: or at least to supplement a lot of what we do, 341 00:17:45,720 --> 00:17:49,840 Speaker 4: which is to sort of make decisions based on lots 342 00:17:49,840 --> 00:17:53,360 Speaker 4: and lots of inputs and educated guesses. Right, So let's 343 00:17:53,359 --> 00:17:55,879 Speaker 4: say you know, you're a medical doctor, right, when you 344 00:17:55,920 --> 00:17:59,320 Speaker 4: see a patient, you're not simply essentially reading from your 345 00:17:59,320 --> 00:18:02,720 Speaker 4: textbook in your mind about what to do. You understand 346 00:18:02,960 --> 00:18:06,639 Speaker 4: bodily systems, you understand the biology and so on, but 347 00:18:06,720 --> 00:18:08,959 Speaker 4: then you've had lots and lots of experience. So when 348 00:18:09,000 --> 00:18:11,439 Speaker 4: you've see an individual patient, you're going to make a 349 00:18:11,440 --> 00:18:14,639 Speaker 4: decision based on a kind of translation from this formal 350 00:18:14,640 --> 00:18:17,679 Speaker 4: body of knowledge plus all the experience you've had to 351 00:18:17,720 --> 00:18:19,879 Speaker 4: make a good judgment. And the stakes are really high 352 00:18:20,000 --> 00:18:22,359 Speaker 4: because obviously if there was just a simple rule book 353 00:18:22,359 --> 00:18:25,119 Speaker 4: for it, you wouldn't need a doctor. You need a 354 00:18:25,160 --> 00:18:27,360 Speaker 4: person who can make a judgment about how to care 355 00:18:27,400 --> 00:18:29,280 Speaker 4: for this patient and their individual needs. 356 00:18:29,440 --> 00:18:29,960 Speaker 3: It's so funny. 357 00:18:30,000 --> 00:18:32,679 Speaker 2: I was just talking to Tracy in a different context, 358 00:18:32,680 --> 00:18:34,760 Speaker 2: and I was like, I was talking about the TV 359 00:18:34,840 --> 00:18:38,160 Speaker 2: show House, which I'm really into, and like, you know, 360 00:18:38,200 --> 00:18:41,119 Speaker 2: even though it's probably hyper dramatized, this idea of like 361 00:18:41,240 --> 00:18:44,360 Speaker 2: how still today like doctors don't really know a lot 362 00:18:44,400 --> 00:18:46,520 Speaker 2: and they have to like they debate, well, what's actually 363 00:18:46,640 --> 00:18:48,840 Speaker 2: going on here? And of course the show has some 364 00:18:49,000 --> 00:18:52,760 Speaker 2: very entertaining depictions of what those debates among doctors of 365 00:18:52,920 --> 00:18:55,280 Speaker 2: what's really going wrong with the patient and what's the 366 00:18:55,440 --> 00:18:58,320 Speaker 2: proper treatment. So I guess you can go from there 367 00:18:58,359 --> 00:19:01,439 Speaker 2: and just say, well, House was like the most brilliant 368 00:19:01,440 --> 00:19:03,800 Speaker 2: and he had seen thousands of patients over the course 369 00:19:03,840 --> 00:19:06,119 Speaker 2: of several seasons of that show, and so he had 370 00:19:06,160 --> 00:19:10,560 Speaker 2: the best like intuitions. But basically it sounds like, thanks 371 00:19:10,600 --> 00:19:16,000 Speaker 2: to AI, someone can harness those same intuitions without having 372 00:19:16,080 --> 00:19:19,040 Speaker 2: seen thousands of patients before, like doctor House did. 373 00:19:19,680 --> 00:19:21,879 Speaker 4: I think that's a nice way to put it, is 374 00:19:21,920 --> 00:19:25,639 Speaker 4: that what AI can do is provide kind of guidance 375 00:19:25,760 --> 00:19:28,439 Speaker 4: and guardrails for decision making. So what do I mean 376 00:19:28,440 --> 00:19:30,720 Speaker 4: by guidance and guardrails. By guidance, I mean, you know, 377 00:19:30,840 --> 00:19:34,960 Speaker 4: had you considered this set of possibilities, these potential diagnoses, 378 00:19:35,040 --> 00:19:37,760 Speaker 4: guardrails were like, you know, don't prescribe these two drugs together. 379 00:19:37,800 --> 00:19:42,200 Speaker 4: They negatively interact and in decision making work. Having that 380 00:19:42,280 --> 00:19:46,040 Speaker 4: kind of access to support, to a form of expertise, 381 00:19:46,119 --> 00:19:48,000 Speaker 4: not that you should one hundred percent rely upon it, 382 00:19:48,320 --> 00:19:51,760 Speaker 4: but that you can supplement your own judgment is potentially 383 00:19:52,000 --> 00:19:54,480 Speaker 4: very useful. So you know, let me give you a 384 00:19:54,600 --> 00:19:57,680 Speaker 4: concrete example, sticking with medicine. So the job of nurse 385 00:19:57,720 --> 00:20:01,399 Speaker 4: practitioner is pretty prominent right now, they're several hundred thousand 386 00:20:01,400 --> 00:20:03,400 Speaker 4: the United States. They make quite a good living, about 387 00:20:03,400 --> 00:20:04,960 Speaker 4: one hundred and thirty two thousand dollars a year of 388 00:20:05,000 --> 00:20:08,000 Speaker 4: the median. And they barely existed twenty years ago. And 389 00:20:08,200 --> 00:20:11,640 Speaker 4: nurse practitioners are nurses with an additional master's degree who 390 00:20:11,680 --> 00:20:16,520 Speaker 4: could do diagnosing, prescribing, treating things that were only done 391 00:20:16,880 --> 00:20:21,920 Speaker 4: by medical doctors decades earlier. And this new occupation has 392 00:20:21,920 --> 00:20:24,600 Speaker 4: come into existence, and it's terrific for patients in the 393 00:20:24,680 --> 00:20:26,600 Speaker 4: way in that it saves them time, it saves the 394 00:20:26,640 --> 00:20:29,600 Speaker 4: healthcare system money, it creates a good job, and it 395 00:20:29,640 --> 00:20:31,840 Speaker 4: does a very important task. Now, this is not a 396 00:20:31,880 --> 00:20:36,600 Speaker 4: technological creation, socially, the result of nurses recognizing they were 397 00:20:36,680 --> 00:20:41,080 Speaker 4: under used, fighting for a larger role, developing a training 398 00:20:41,080 --> 00:20:44,480 Speaker 4: and certification program, and eventually against over the dead body 399 00:20:44,520 --> 00:20:48,359 Speaker 4: of the American Medical Association, effectively carving out this new role. 400 00:20:48,920 --> 00:20:51,680 Speaker 4: So it's not because of technology. However, at this point, 401 00:20:51,760 --> 00:20:55,840 Speaker 4: nurse practitioners are heavily supported by technology. Right, So electronic 402 00:20:55,960 --> 00:20:58,919 Speaker 4: medical records right provide all the information all that you 403 00:20:58,920 --> 00:21:01,240 Speaker 4: would need or some of the information you would need 404 00:21:01,280 --> 00:21:05,080 Speaker 4: for good decision making, as do extensive diagnostic tests, as 405 00:21:05,119 --> 00:21:08,560 Speaker 4: does software that looks for drug interactions, among other things. 406 00:21:08,920 --> 00:21:11,560 Speaker 4: And it's easy to imagine that as we roll the 407 00:21:11,560 --> 00:21:15,880 Speaker 4: clock forward, the set of tools that will support decision 408 00:21:15,880 --> 00:21:19,560 Speaker 4: making by nurse practitioners will improve dramatically. And as it 409 00:21:19,600 --> 00:21:22,359 Speaker 4: does so, it will allow them to do more of 410 00:21:22,400 --> 00:21:26,720 Speaker 4: the tasks that are currently kind of controlled by more 411 00:21:26,720 --> 00:21:29,680 Speaker 4: expensive professionals. And why is that a good thing? You 412 00:21:29,760 --> 00:21:30,919 Speaker 4: might say, Well, it's not a good thing if your 413 00:21:31,000 --> 00:21:33,800 Speaker 4: doctor necessarily, But we live in a world in which 414 00:21:34,160 --> 00:21:38,119 Speaker 4: a lot of the bottlenecks are expensive decision makers, people 415 00:21:38,160 --> 00:21:42,199 Speaker 4: who are the MBAs and the lawyers and the medical 416 00:21:42,240 --> 00:21:45,360 Speaker 4: doctors and the architects and the engineers, and they all 417 00:21:45,400 --> 00:21:47,560 Speaker 4: do valid work and they deserve what they earn, and 418 00:21:47,600 --> 00:21:49,639 Speaker 4: I'm not disputing that, but it would be great to 419 00:21:49,640 --> 00:21:51,760 Speaker 4: be able to create more people who could do that 420 00:21:51,880 --> 00:21:55,800 Speaker 4: work without them being quite so expensive and the advantage 421 00:21:55,800 --> 00:21:59,080 Speaker 4: of that, So, if an AI can enable more people 422 00:21:59,119 --> 00:22:02,679 Speaker 4: to do good decision making work, it actually can open 423 00:22:02,800 --> 00:22:05,919 Speaker 4: up opportunity for people who are not the elite. Right, 424 00:22:06,000 --> 00:22:07,879 Speaker 4: we have tons and tons of healthcare that needs to 425 00:22:07,880 --> 00:22:10,400 Speaker 4: be done right. It doesn't all need to be done 426 00:22:10,400 --> 00:22:13,359 Speaker 4: by medical doctors, or we have lots of software coding 427 00:22:13,400 --> 00:22:15,199 Speaker 4: that needs to be done. It doesn't all need to 428 00:22:15,200 --> 00:22:19,159 Speaker 4: be done by people from top universities with Bachelors of 429 00:22:19,160 --> 00:22:22,879 Speaker 4: Science degrees in computer science. We have tons of design 430 00:22:22,920 --> 00:22:25,760 Speaker 4: that needs to be done, tons of care, tons of 431 00:22:25,840 --> 00:22:31,040 Speaker 4: legal work. Right, So the potential for an AI is 432 00:22:31,119 --> 00:22:34,960 Speaker 4: to enable people who have training and judgment to go 433 00:22:35,200 --> 00:22:39,120 Speaker 4: further with those skills. So it's not to make them unnecessary, 434 00:22:39,680 --> 00:22:44,879 Speaker 4: but simply to extend their range by supporting decision making. So, 435 00:22:45,080 --> 00:22:49,480 Speaker 4: just to give you another super concrete analogy, take YouTube. Right. 436 00:22:49,520 --> 00:22:53,399 Speaker 4: So YouTube is used all the time by people in 437 00:22:53,440 --> 00:22:56,200 Speaker 4: the trades among other groups to try to figure out 438 00:22:56,240 --> 00:22:59,560 Speaker 4: how to do a specific repair or diagnose the problem 439 00:22:59,600 --> 00:23:01,960 Speaker 4: that they have seen before. Now I'm gonna say, well, 440 00:23:02,000 --> 00:23:05,040 Speaker 4: who is YouTube really for. Well, it's not for the 441 00:23:05,080 --> 00:23:07,280 Speaker 4: frontier experts they already know how to do these things, 442 00:23:07,880 --> 00:23:11,000 Speaker 4: nor is it necessarily for the rank amateur. Right. You 443 00:23:11,000 --> 00:23:12,680 Speaker 4: don't want to go to YouTube and say, well, how 444 00:23:12,680 --> 00:23:16,439 Speaker 4: do I install and wire in a brand new central 445 00:23:16,440 --> 00:23:19,120 Speaker 4: house air conditioning? I've never done anything like that before. Right, 446 00:23:19,119 --> 00:23:21,040 Speaker 4: If you went Toto YouTube for that, you would quickly 447 00:23:21,080 --> 00:23:23,720 Speaker 4: get yourself into trouble because if you don't have some 448 00:23:23,800 --> 00:23:27,280 Speaker 4: foundational skills, that could be a problem. On the other hand, 449 00:23:27,880 --> 00:23:30,240 Speaker 4: if you were handy and you had some experience with 450 00:23:30,240 --> 00:23:32,920 Speaker 4: electrical work, some experience with plumbing, some experience with carpentry, 451 00:23:33,080 --> 00:23:36,159 Speaker 4: but you've never done an ac installation before, well, now 452 00:23:36,600 --> 00:23:38,680 Speaker 4: you could go to YouTube and that would get you further. 453 00:23:38,760 --> 00:23:41,040 Speaker 4: So you could think of YouTube as kind of like 454 00:23:41,040 --> 00:23:44,120 Speaker 4: a mini AI that provides guidance and guardrails. 455 00:23:44,280 --> 00:23:48,040 Speaker 2: I feel like Tracy has watched many youtubes in the 456 00:23:48,119 --> 00:23:50,200 Speaker 2: last year to fix your Connecticut house. 457 00:23:50,400 --> 00:23:54,160 Speaker 1: This example hits home so hard, and I'll give you 458 00:23:54,200 --> 00:23:57,239 Speaker 1: a specific anecdote, which is my husband and I are 459 00:23:57,280 --> 00:23:59,680 Speaker 1: currently building a shed and we're trying to put a 460 00:24:00,200 --> 00:24:02,440 Speaker 1: roof on it. And we thought like, okay, we put 461 00:24:02,440 --> 00:24:04,560 Speaker 1: the plywood on the roof, and then we get some 462 00:24:04,760 --> 00:24:08,240 Speaker 1: joyst tape. We put the joystape down over the edges, 463 00:24:08,320 --> 00:24:11,399 Speaker 1: and then we put on the shingles, and we watched many, 464 00:24:11,440 --> 00:24:13,920 Speaker 1: many YouTube videos on how to do this. It turns 465 00:24:13,920 --> 00:24:16,720 Speaker 1: out that you can't use joyste tape when it's less 466 00:24:16,760 --> 00:24:21,560 Speaker 1: than fifty degrees fahrenheit outside, which it was, which, of course, 467 00:24:21,640 --> 00:24:24,359 Speaker 1: none of the YouTube videos that are filmed down in 468 00:24:24,400 --> 00:24:27,720 Speaker 1: Florida or wherever actually mentioned. And then secondly, it turns 469 00:24:27,760 --> 00:24:30,200 Speaker 1: out that the ability of the joyst tape to actually 470 00:24:30,240 --> 00:24:34,600 Speaker 1: adhere to the plywood varies enormously depending on what plywood 471 00:24:34,760 --> 00:24:37,560 Speaker 1: you're using. So there are all these subtleties and nuances 472 00:24:37,600 --> 00:24:41,359 Speaker 1: that you don't necessarily get from a ten minute YouTube video. 473 00:24:41,560 --> 00:24:44,720 Speaker 1: Maybe that's not that surprising. But on this note, so 474 00:24:44,960 --> 00:24:48,119 Speaker 1: you mentioned training, and you've spoken a lot at this 475 00:24:48,200 --> 00:24:51,400 Speaker 1: point about the idea of AI being able to provide 476 00:24:51,760 --> 00:24:57,520 Speaker 1: guardrails and context around decision making that maybe yeah, can 477 00:24:57,640 --> 00:25:01,399 Speaker 1: resolve the bottleneck of expensive decision makers, as you put it, 478 00:25:01,480 --> 00:25:04,919 Speaker 1: by creating more of them or allowing more people to 479 00:25:05,160 --> 00:25:09,480 Speaker 1: tap that function. I guess my big question is how 480 00:25:09,640 --> 00:25:13,040 Speaker 1: much of this is just going to be Well, we 481 00:25:13,119 --> 00:25:16,479 Speaker 1: add a new layer of training that people have to 482 00:25:16,520 --> 00:25:18,720 Speaker 1: do so you can use AI, but you still have 483 00:25:18,800 --> 00:25:21,399 Speaker 1: to know how to use AI. You still have to 484 00:25:21,520 --> 00:25:24,879 Speaker 1: understand the result that it's spitting out and interpret that. 485 00:25:24,960 --> 00:25:27,959 Speaker 1: You still have to know how to actually apply and 486 00:25:28,359 --> 00:25:32,320 Speaker 1: use that result. Are we basically just replacing one skill 487 00:25:32,400 --> 00:25:33,680 Speaker 1: set with another. 488 00:25:34,280 --> 00:25:37,720 Speaker 4: It's a good question. We want it to require skills, 489 00:25:37,840 --> 00:25:40,640 Speaker 4: right if everyone is expert. No one is expert, right, 490 00:25:41,200 --> 00:25:45,399 Speaker 4: it's important. The question is whether it can be the 491 00:25:45,440 --> 00:25:48,520 Speaker 4: acquisition of expertise or whether it just gets in the way. 492 00:25:48,560 --> 00:25:51,360 Speaker 4: Another thing you have to certify on. We now have 493 00:25:51,480 --> 00:25:54,760 Speaker 4: you know a bunch of evidence on AI and specific 494 00:25:54,800 --> 00:25:57,320 Speaker 4: applications and where it works well and where it doesn't. 495 00:25:57,480 --> 00:26:00,320 Speaker 4: So for example, you know some students of mine, ked 496 00:26:00,320 --> 00:26:02,520 Speaker 4: Noy and Whitney Zang published a paper in Science last 497 00:26:02,600 --> 00:26:05,600 Speaker 4: year where they gave chat gipt three and a half 498 00:26:05,640 --> 00:26:09,200 Speaker 4: to people who were doing advertising writing and marketing plans. 499 00:26:09,240 --> 00:26:11,119 Speaker 4: And these were people who were college graduates who do 500 00:26:11,160 --> 00:26:13,639 Speaker 4: this for a living. And one group just used the 501 00:26:13,640 --> 00:26:16,600 Speaker 4: standard tools, so it's basically the Internet word processors. Another 502 00:26:16,640 --> 00:26:18,720 Speaker 4: one actually used the chatbot and this was early enough 503 00:26:18,760 --> 00:26:21,480 Speaker 4: that most people didn't already have it, and there were 504 00:26:21,520 --> 00:26:23,960 Speaker 4: a couple of really nice results. So, first thing, it 505 00:26:24,000 --> 00:26:26,399 Speaker 4: saved everybody time. It cut the time it took people 506 00:26:26,480 --> 00:26:28,880 Speaker 4: to do this work from about thirty minutes to about eighteen. 507 00:26:29,280 --> 00:26:32,359 Speaker 4: The second is it improved the quality on average. So 508 00:26:32,960 --> 00:26:35,719 Speaker 4: the output of the people using this tool was judged 509 00:26:35,760 --> 00:26:38,320 Speaker 4: and by other college graduates who were not confederates in 510 00:26:38,359 --> 00:26:43,920 Speaker 4: the experiment to be more precise, more concise, and more accurate, 511 00:26:44,520 --> 00:26:46,840 Speaker 4: so improve the quality of work and saved time. But 512 00:26:46,880 --> 00:26:49,320 Speaker 4: then the most exciting result was if you looked at 513 00:26:49,320 --> 00:26:53,520 Speaker 4: the quality range of the work people did, it basically 514 00:26:53,600 --> 00:26:56,840 Speaker 4: made the least capable writers using chat GPT were about 515 00:26:56,880 --> 00:26:59,080 Speaker 4: as good as the median writers not using it, So 516 00:26:59,119 --> 00:27:01,760 Speaker 4: it kind of leveled up the bottom. And we've seen 517 00:27:01,760 --> 00:27:05,040 Speaker 4: this in other places as well, folks doing customer support. 518 00:27:05,600 --> 00:27:07,119 Speaker 4: The example I'm thinking of is a kind of an 519 00:27:07,440 --> 00:27:11,520 Speaker 4: enterprise software product and they customers chat in through chat window, 520 00:27:12,160 --> 00:27:16,000 Speaker 4: and then the company installed a tool that suggests responses 521 00:27:16,040 --> 00:27:18,199 Speaker 4: to the customer's chat. You don't have to use them, 522 00:27:18,359 --> 00:27:21,119 Speaker 4: but it will also not just suggest technical responses, but 523 00:27:21,200 --> 00:27:24,240 Speaker 4: polite responses and so on to keep the customer from 524 00:27:24,440 --> 00:27:29,240 Speaker 4: getting overheated. And the result is that it speeds the 525 00:27:29,320 --> 00:27:32,040 Speaker 4: rate at which people learn. So it used to take 526 00:27:32,080 --> 00:27:36,280 Speaker 4: people ten months to reach peak capacity. Now it takes 527 00:27:36,320 --> 00:27:40,480 Speaker 4: them about three months. They're somewhat faster when that's done, 528 00:27:40,720 --> 00:27:43,280 Speaker 4: so it's not that it eliminates the training or learning. 529 00:27:43,400 --> 00:27:47,080 Speaker 4: Everyone starts off bad at this job, but they get faster. 530 00:27:47,200 --> 00:27:50,040 Speaker 4: They converge towards expert level more quickly. But this tool, 531 00:27:50,119 --> 00:27:54,320 Speaker 4: and also really interestingly, people quit a lot less. And 532 00:27:54,400 --> 00:27:57,120 Speaker 4: the reason is, you know, customer service work is actually 533 00:27:57,520 --> 00:28:00,560 Speaker 4: really difficult. It's very heavy emotional lay and you have 534 00:28:00,640 --> 00:28:03,080 Speaker 4: to take a lot of incoming abuse actually from customers. 535 00:28:03,119 --> 00:28:06,760 Speaker 4: It's hard to keep your cool. And the sentiment analysis 536 00:28:06,760 --> 00:28:09,240 Speaker 4: of this tool, of the chats that occurred through it, 537 00:28:09,280 --> 00:28:12,240 Speaker 4: is that it basically reduced the level of hostility from 538 00:28:12,320 --> 00:28:15,080 Speaker 4: customers to workers and from workers to customers. So it 539 00:28:15,080 --> 00:28:17,760 Speaker 4: actually did a lot of the emotional labor. So it 540 00:28:17,800 --> 00:28:20,960 Speaker 4: didn't eliminate the need for skills in doing this work, 541 00:28:20,960 --> 00:28:25,800 Speaker 4: but it enabled people to become more efficient, more rapidly, 542 00:28:26,240 --> 00:28:29,720 Speaker 4: with less stress. And so that's the good scenario. There's 543 00:28:29,760 --> 00:28:32,520 Speaker 4: a lot of work that needs to be done. And 544 00:28:32,840 --> 00:28:36,480 Speaker 4: right now, what are the most expensive things? The things 545 00:28:36,520 --> 00:28:38,600 Speaker 4: that are growing more and more costly all the time 546 00:28:38,720 --> 00:28:44,120 Speaker 4: are education, healthcare, legal services. Why is that? Why are 547 00:28:44,120 --> 00:28:47,160 Speaker 4: those things getting so expensive? Well, during the industrial era, 548 00:28:47,200 --> 00:28:54,280 Speaker 4: we got really efficient and manufacturing goods. Right, so TVs, automobiles, coffeemakers, right, 549 00:28:54,320 --> 00:28:59,280 Speaker 4: mobile phones, these things are actually remarkably good and relatively cheap. Why, well, 550 00:28:59,440 --> 00:29:03,000 Speaker 4: we've automated them and the labor content is relatively low. 551 00:29:03,320 --> 00:29:08,080 Speaker 4: On the other hand, healthcare, education, law, Right, we've not 552 00:29:08,120 --> 00:29:11,080 Speaker 4: gotten any more efficient to those things, and they require 553 00:29:11,120 --> 00:29:13,880 Speaker 4: people who've gotten more and more expensive over time because 554 00:29:13,920 --> 00:29:15,880 Speaker 4: as we've automated the other work, the people who are 555 00:29:15,880 --> 00:29:19,440 Speaker 4: the degreed professionals or have become the bottleneck. So that 556 00:29:19,680 --> 00:29:22,760 Speaker 4: slows the growth of productivity. It makes the cost of 557 00:29:22,800 --> 00:29:26,040 Speaker 4: living higher for the typical person. Right, typical person is 558 00:29:26,040 --> 00:29:28,320 Speaker 4: not a lawyer, it's not a professor, it's not a doctor. 559 00:29:28,320 --> 00:29:31,000 Speaker 4: But they're paying for all those things. So if we 560 00:29:31,000 --> 00:29:34,640 Speaker 4: could enable more people without as much training, and I 561 00:29:34,640 --> 00:29:37,440 Speaker 4: don't mean no judgment, I mean some training. If we 562 00:29:37,440 --> 00:29:39,320 Speaker 4: could allow paralegals to do more legal work, if we 563 00:29:39,360 --> 00:29:42,280 Speaker 4: could allow nurse practitioners to do a larger range of 564 00:29:42,320 --> 00:29:45,000 Speaker 4: medical tasks. If we could enable people who are doing 565 00:29:45,560 --> 00:29:48,760 Speaker 4: working as contractors also to do more design. Right, if 566 00:29:48,760 --> 00:29:51,800 Speaker 4: we're enabling people who don't have computer science degrees to 567 00:29:51,800 --> 00:29:54,400 Speaker 4: do more software development, not only would that reduce the 568 00:29:54,560 --> 00:29:56,960 Speaker 4: cost of these expensive services, but when I prove the 569 00:29:57,040 --> 00:29:59,680 Speaker 4: quality of work that people could do, it allow them 570 00:29:59,680 --> 00:30:04,160 Speaker 4: to take some expertise and make it go further. So 571 00:30:04,240 --> 00:30:05,320 Speaker 4: that's the good scenario. 572 00:30:05,680 --> 00:30:08,440 Speaker 1: Joe, I like the idea of using AI to reduce 573 00:30:08,600 --> 00:30:11,880 Speaker 1: emotional labor. I wonder if I can start automating some 574 00:30:12,400 --> 00:30:17,840 Speaker 1: responses on Twitter to toxic bitcoin maximlist. That's interesting, Tracy. 575 00:30:17,960 --> 00:30:21,760 Speaker 2: The block button is right there. So there's so many 576 00:30:21,840 --> 00:30:24,160 Speaker 2: different questions now that I have in my mind. But 577 00:30:24,400 --> 00:30:27,040 Speaker 2: you know, look, we're only near the beginning. I mean 578 00:30:27,160 --> 00:30:29,560 Speaker 2: chat GPT, which is sort of what's brought us all 579 00:30:29,600 --> 00:30:33,720 Speaker 2: into consciousness, was unveiled to the public in late twenty 580 00:30:33,800 --> 00:30:37,200 Speaker 2: twenty two, so not even two years into that this 581 00:30:37,360 --> 00:30:39,480 Speaker 2: sort of breakthrough that enabled it. As just a few 582 00:30:39,520 --> 00:30:43,400 Speaker 2: years older than that. The concern would be, well, yes, 583 00:30:43,480 --> 00:30:48,080 Speaker 2: at this point some training plus AI enables many people 584 00:30:48,160 --> 00:30:51,120 Speaker 2: to become much more productive and have this sort of 585 00:30:51,160 --> 00:30:54,640 Speaker 2: output that was previously associated with people with years of experience. 586 00:30:55,280 --> 00:30:58,960 Speaker 2: Like the fear would be that in multiple generations down 587 00:30:58,960 --> 00:31:03,520 Speaker 2: the road, you don't even need that initial training first. 588 00:31:03,720 --> 00:31:06,520 Speaker 4: I fully agreed. Word just at the beginning. The tools 589 00:31:06,560 --> 00:31:08,080 Speaker 4: are only so good, they're going to get much better. 590 00:31:08,360 --> 00:31:10,920 Speaker 4: Are Understanding how to use them is also very primitive. 591 00:31:10,960 --> 00:31:13,480 Speaker 4: We often don't know how to interact well with AI. 592 00:31:13,560 --> 00:31:15,520 Speaker 4: In fact, I could give you examples of cases where 593 00:31:15,520 --> 00:31:17,760 Speaker 4: it goes pretty badly, even though the tool is good. 594 00:31:18,320 --> 00:31:20,360 Speaker 4: So I think there are sort of two concerns built 595 00:31:20,360 --> 00:31:22,400 Speaker 4: into what you said. One is it basically, for now 596 00:31:22,520 --> 00:31:24,760 Speaker 4: it's a helper, and then eventually it's just your replacement. 597 00:31:25,400 --> 00:31:27,960 Speaker 4: And the other is that even if it just makes 598 00:31:28,000 --> 00:31:30,720 Speaker 4: everyone more efficient, eventually, well, we just saturate the world 599 00:31:30,760 --> 00:31:33,960 Speaker 4: with whatever that thing is, and then it's super cheap. Right. So, 600 00:31:34,000 --> 00:31:36,560 Speaker 4: there's only so many PowerPoint presentations the world can tolerate, 601 00:31:37,240 --> 00:31:39,240 Speaker 4: and if you get really fast at making them, eventually 602 00:31:39,240 --> 00:31:40,320 Speaker 4: people will pay you to stop. 603 00:31:41,360 --> 00:31:44,040 Speaker 2: Yes, we're there now, maybe, but anyway, keep going. 604 00:31:45,680 --> 00:31:48,160 Speaker 4: So I think that that will occur in some cases. 605 00:31:48,240 --> 00:31:50,320 Speaker 4: There's no question that in some cases the tool will 606 00:31:50,360 --> 00:31:53,120 Speaker 4: initially be a supplement and eventually be a replacement. Right. 607 00:31:53,240 --> 00:31:55,440 Speaker 4: So maybe air traffic controllers would be an example like that, 608 00:31:55,520 --> 00:31:58,240 Speaker 4: right where eventually almost all the air traffic control will 609 00:31:58,280 --> 00:32:01,200 Speaker 4: be done by machines. But I don't think every job 610 00:32:01,280 --> 00:32:03,640 Speaker 4: is like that. I don't think that's the case in medicine. 611 00:32:03,640 --> 00:32:06,960 Speaker 4: Medicine will be a hands on occupation for a very 612 00:32:07,000 --> 00:32:10,400 Speaker 4: long time. So will law, where there's a lot of 613 00:32:10,520 --> 00:32:13,600 Speaker 4: high stakes decision making, so will design. So I don't 614 00:32:13,760 --> 00:32:17,200 Speaker 4: think that we're going to automate everything away. I know 615 00:32:17,240 --> 00:32:19,800 Speaker 4: people think that, and I think it's a valid concern. 616 00:32:19,880 --> 00:32:22,400 Speaker 4: I don't think that's the most likely scenario. But I 617 00:32:22,400 --> 00:32:25,240 Speaker 4: also want to stress something that's said too little in 618 00:32:25,280 --> 00:32:28,000 Speaker 4: these discussions, which is, when you think about what you 619 00:32:28,080 --> 00:32:30,320 Speaker 4: can do with a new tool, most people think, well, 620 00:32:30,320 --> 00:32:32,240 Speaker 4: what can I automate? What is the thing that I'm 621 00:32:32,280 --> 00:32:34,440 Speaker 4: doing now that I could now have the machine do 622 00:32:34,600 --> 00:32:36,680 Speaker 4: for me? And that's important, and we do a lot 623 00:32:36,680 --> 00:32:40,560 Speaker 4: of automation, but automation is not the primary source of 624 00:32:40,640 --> 00:32:44,600 Speaker 4: how innovation improves our lives. Right. Many of the things 625 00:32:44,640 --> 00:32:48,560 Speaker 4: that we do with new tools is create new capabilities 626 00:32:48,960 --> 00:32:52,080 Speaker 4: that we didn't previously have. Right. So, airplanes did not 627 00:32:52,240 --> 00:32:54,680 Speaker 4: automate the way we used to fly. We just didn't 628 00:32:54,760 --> 00:32:58,120 Speaker 4: fly before we had airplanes. Right. The scanning electron microscope 629 00:32:58,280 --> 00:33:02,120 Speaker 4: didn't automate the way we used to look at subatomic particles. 630 00:33:02,440 --> 00:33:05,680 Speaker 4: We simply couldn't see them without that microscope. Right. So 631 00:33:06,120 --> 00:33:09,200 Speaker 4: think of the thought experiment of automating everything in Asian Greece, 632 00:33:09,560 --> 00:33:12,440 Speaker 4: you know, two thousand years ago. Even if you automated 633 00:33:12,520 --> 00:33:15,760 Speaker 4: everything in ancient Greece, it wouldn't be modern America, right, 634 00:33:16,080 --> 00:33:19,520 Speaker 4: It wouldn't have electricity, it wouldn't have computers, it wouldn't 635 00:33:19,560 --> 00:33:23,640 Speaker 4: have airplanes, it wouldn't have penicillin, it wouldn't have a 636 00:33:23,760 --> 00:33:27,560 Speaker 4: million tools technologies that we take for granted. So the 637 00:33:27,640 --> 00:33:31,400 Speaker 4: most important applications of technology are to enable capabilities that 638 00:33:31,480 --> 00:33:34,080 Speaker 4: didn't previously exist, and I think AI will do that 639 00:33:34,160 --> 00:33:36,440 Speaker 4: as well. So you know, we couldn't be having this 640 00:33:36,520 --> 00:33:39,840 Speaker 4: conversation were it not for our computers. Right. If someone 641 00:33:39,840 --> 00:33:41,720 Speaker 4: took my computer away from me, I couldn't even do 642 00:33:41,800 --> 00:33:44,320 Speaker 4: my job, right, It's just my job wouldn't exist in 643 00:33:44,360 --> 00:33:46,800 Speaker 4: its current form. And so what we do with new 644 00:33:46,800 --> 00:33:51,160 Speaker 4: technology is create new capabilities, and then human expertises often 645 00:33:51,240 --> 00:33:54,640 Speaker 4: needed to support those capabilities. Right, we didn't have pilots 646 00:33:54,680 --> 00:33:58,240 Speaker 4: before we had airplanes, and we didn't have pediatric oncologists 647 00:33:58,240 --> 00:34:01,080 Speaker 4: before we had all kinds of tools and knowledge to 648 00:34:01,280 --> 00:34:05,080 Speaker 4: treat cancer or cancer in children. And so as we 649 00:34:05,120 --> 00:34:10,040 Speaker 4: instantiate these new capabilities, we often require new human skills 650 00:34:10,040 --> 00:34:12,799 Speaker 4: and expertise that are valuable. And so much of what 651 00:34:12,840 --> 00:34:15,800 Speaker 4: we do with these tools is to change our lives 652 00:34:15,840 --> 00:34:18,839 Speaker 4: by pushing out the possibility set, rather than simply just 653 00:34:19,280 --> 00:34:21,640 Speaker 4: automating the things that we already do, and I think 654 00:34:21,640 --> 00:34:24,239 Speaker 4: AI will also be really important for that. 655 00:34:39,560 --> 00:34:42,480 Speaker 1: One thing I wanted to ask you is you are 656 00:34:42,800 --> 00:34:45,959 Speaker 1: very very clear in your piece that this is more 657 00:34:46,040 --> 00:34:51,000 Speaker 1: of an informed thesis than an actual forecast. And here 658 00:34:51,480 --> 00:34:53,880 Speaker 1: I am actually leaning on chat GPT when I asked 659 00:34:53,880 --> 00:34:56,960 Speaker 1: it to poke holes in your argument. One of the 660 00:34:56,960 --> 00:34:59,720 Speaker 1: ones it spat out had to do with this exact question. 661 00:35:00,600 --> 00:35:05,440 Speaker 1: Are there specific measures or policies that we could be 662 00:35:05,480 --> 00:35:09,600 Speaker 1: doing right now to make the probability of this outcome 663 00:35:10,280 --> 00:35:15,160 Speaker 1: better rather than the sort of like destructive AI dooomerism 664 00:35:15,200 --> 00:35:16,840 Speaker 1: outcome that everyone is worried about. 665 00:35:17,200 --> 00:35:20,280 Speaker 4: Yeah, so I appreciate your saying that the future should 666 00:35:20,320 --> 00:35:23,040 Speaker 4: not be treated as a forecasting or prediction exercise. It 667 00:35:23,040 --> 00:35:26,000 Speaker 4: should be treated as a design problem. Because the future 668 00:35:26,080 --> 00:35:27,640 Speaker 4: is not like the weather that we just wait and 669 00:35:27,640 --> 00:35:29,960 Speaker 4: see what happens. Right, We're making our own weather. We 670 00:35:30,000 --> 00:35:32,439 Speaker 4: have enormous control over the future in which we live 671 00:35:32,760 --> 00:35:36,320 Speaker 4: and depends on the investments and structures that we create today, 672 00:35:36,360 --> 00:35:39,719 Speaker 4: whether that's democracies, whether that's you know, education, whether that's 673 00:35:39,760 --> 00:35:42,239 Speaker 4: how we use tools and science that whether we use 674 00:35:42,239 --> 00:35:45,279 Speaker 4: fissionable material to make bombs or to make energy. Right, 675 00:35:45,280 --> 00:35:47,920 Speaker 4: we have lots and lots of agency here. So in 676 00:35:48,000 --> 00:35:51,200 Speaker 4: terms of using AI well, So first of all, let 677 00:35:51,239 --> 00:35:52,880 Speaker 4: me say what would be a metric how would we 678 00:35:52,960 --> 00:35:55,759 Speaker 4: know we were using AI? Well, because it's not like 679 00:35:55,800 --> 00:35:57,680 Speaker 4: carbon dioxide, where you know, we say, oh, we know 680 00:35:57,760 --> 00:35:59,799 Speaker 4: we're reducing carbon dioxide, you can just measure it, right, 681 00:35:59,800 --> 00:36:02,480 Speaker 4: How would we know we're using AI well, I would 682 00:36:02,520 --> 00:36:05,640 Speaker 4: say we know we're using it well when we see 683 00:36:05,880 --> 00:36:09,920 Speaker 4: people who don't have for your college degrees doing work 684 00:36:09,920 --> 00:36:12,560 Speaker 4: that we would think of as expert decision making work, 685 00:36:12,600 --> 00:36:16,600 Speaker 4: whether that's coding, whether that's you know, medical vocational work, 686 00:36:16,840 --> 00:36:20,760 Speaker 4: whether that's design and contracting, or even whether it allows 687 00:36:20,840 --> 00:36:23,680 Speaker 4: skilled repair people to work on a broader range of 688 00:36:23,800 --> 00:36:26,719 Speaker 4: products or tools or engines or whatever. So that's my 689 00:36:26,920 --> 00:36:31,279 Speaker 4: metric of success, that it opens up new job opportunities 690 00:36:31,280 --> 00:36:34,839 Speaker 4: to people who are not at the absolute elite of 691 00:36:34,880 --> 00:36:37,759 Speaker 4: a field. How do we get there? So I think 692 00:36:37,760 --> 00:36:41,240 Speaker 4: that's a super central question. And I think most thoughts 693 00:36:41,239 --> 00:36:44,320 Speaker 4: about you know, policies about AI are about regulating, controlling, 694 00:36:44,400 --> 00:36:46,800 Speaker 4: and some of that has to happen, and I feel 695 00:36:46,840 --> 00:36:51,000 Speaker 4: reasonably confident that it will. This is much more about investing, right, 696 00:36:51,360 --> 00:36:53,440 Speaker 4: So say, look, you know, in the United States, for example, 697 00:36:53,880 --> 00:36:57,759 Speaker 4: about twenty percent of GDP two in ten dollars goes 698 00:36:57,760 --> 00:37:01,200 Speaker 4: to education and healthcare. More than half that money is 699 00:37:01,239 --> 00:37:04,279 Speaker 4: public money, so in fact, we have a lot of 700 00:37:04,280 --> 00:37:08,200 Speaker 4: control over how education and healthcare delivered. So healthcare would 701 00:37:08,200 --> 00:37:09,920 Speaker 4: be the best place to start to say, all right, 702 00:37:10,040 --> 00:37:13,400 Speaker 4: let's redesign the tools or invest in the tools in 703 00:37:13,440 --> 00:37:16,520 Speaker 4: a way that enables more people to deliver this work. 704 00:37:16,560 --> 00:37:19,080 Speaker 4: And not only would that make better jobs, it would 705 00:37:19,080 --> 00:37:23,040 Speaker 4: also improve access to healthcare potentially lower those costs. We 706 00:37:23,040 --> 00:37:25,640 Speaker 4: could do the same in education. How can we make education, 707 00:37:26,280 --> 00:37:29,360 Speaker 4: you know, make better use of teachers, provide better services 708 00:37:29,400 --> 00:37:33,320 Speaker 4: to students, and also make education more accessible, immersive, engaging 709 00:37:33,360 --> 00:37:35,600 Speaker 4: for adults. Right, we have lots of adults who need 710 00:37:35,640 --> 00:37:38,120 Speaker 4: to learn, and traditional classrooms are really not the best 711 00:37:38,120 --> 00:37:39,960 Speaker 4: place to do that. So I do think you have 712 00:37:40,040 --> 00:37:43,399 Speaker 4: to think about these moonshots and governments can invest in them. 713 00:37:43,680 --> 00:37:45,759 Speaker 4: That doesn't mean the government has to run them, but 714 00:37:45,880 --> 00:37:50,160 Speaker 4: you know, governments often fund basic science, governments fund education. 715 00:37:50,640 --> 00:37:52,520 Speaker 4: Most health innovation in the United States is paid for 716 00:37:52,600 --> 00:37:54,919 Speaker 4: by the National Institute of Health, which is much much 717 00:37:54,960 --> 00:37:58,560 Speaker 4: larger than the National Science Foundation, for example, So I 718 00:37:58,600 --> 00:38:01,200 Speaker 4: think that is the biggest chance is to look for 719 00:38:01,200 --> 00:38:06,719 Speaker 4: those opportunities and then design with the intention of creating 720 00:38:07,120 --> 00:38:09,560 Speaker 4: a more effective way to structure work that uses the 721 00:38:09,600 --> 00:38:12,680 Speaker 4: tools and uses human skills better. And let me say, 722 00:38:12,719 --> 00:38:14,480 Speaker 4: you might say, well, you know, why doesn't this apply 723 00:38:14,520 --> 00:38:16,960 Speaker 4: equally well to the last era. So first of all, 724 00:38:16,960 --> 00:38:19,279 Speaker 4: we didn't design, and probably we should have done more. 725 00:38:19,320 --> 00:38:23,319 Speaker 4: But essentially, computers are good at following rules and so 726 00:38:23,840 --> 00:38:27,360 Speaker 4: they could replicate a lot of work that was just that, 727 00:38:27,520 --> 00:38:31,200 Speaker 4: but they weren't good at supplementing skills at enabling people 728 00:38:31,280 --> 00:38:35,480 Speaker 4: to do these high stakes decision making tasks. So it's important. Unsually, 729 00:38:35,520 --> 00:38:38,520 Speaker 4: AI is almost the inverse of traditional computing. Right if 730 00:38:38,560 --> 00:38:40,480 Speaker 4: I told you I have the most advanced technology in 731 00:38:40,480 --> 00:38:42,399 Speaker 4: the world, but you know, it really can't do math 732 00:38:42,400 --> 00:38:45,000 Speaker 4: and it's not reliable with facts and figures, you would say, well, 733 00:38:45,040 --> 00:38:46,799 Speaker 4: what kind of technology is that? And I would say, well, 734 00:38:46,800 --> 00:38:50,279 Speaker 4: that's artificial intelligence. It is really quite the opposite. So 735 00:38:50,360 --> 00:38:53,200 Speaker 4: I think it has quite different capabilities. And in some 736 00:38:53,239 --> 00:38:57,400 Speaker 4: sense you could say traditional computing was really complementary to 737 00:38:57,840 --> 00:39:00,600 Speaker 4: you know, the most elite professionals. And it's quite possible 738 00:39:00,640 --> 00:39:03,080 Speaker 4: that AI will enable more people to compete with them, 739 00:39:03,520 --> 00:39:07,719 Speaker 4: and that's a really good thing because that improves the 740 00:39:07,800 --> 00:39:10,040 Speaker 4: quality of services and improves the quality of jaws for 741 00:39:10,120 --> 00:39:12,280 Speaker 4: people who were not at that leading edge. 742 00:39:12,760 --> 00:39:14,839 Speaker 2: This is I think the key thing because in your 743 00:39:14,960 --> 00:39:17,640 Speaker 2: piece and and other testimony you've given, you've talked about 744 00:39:17,640 --> 00:39:20,640 Speaker 2: this idea of collective decision making, And when I think 745 00:39:20,640 --> 00:39:24,480 Speaker 2: about modern American society or modern society in general, I 746 00:39:24,520 --> 00:39:28,640 Speaker 2: don't necessarily think that collective decision making is something we're 747 00:39:28,680 --> 00:39:30,239 Speaker 2: particularly strong on. 748 00:39:30,400 --> 00:39:30,879 Speaker 4: So if the. 749 00:39:30,840 --> 00:39:34,879 Speaker 2: Future depends on making good collective decisions, then that makes 750 00:39:34,920 --> 00:39:38,160 Speaker 2: me anxious. But you know, you talk about investment, but 751 00:39:38,280 --> 00:39:41,960 Speaker 2: it sounds like the other element here. And you mentioned 752 00:39:42,000 --> 00:39:44,920 Speaker 2: that the rise of the nurse practitioner had to happen 753 00:39:45,040 --> 00:39:47,960 Speaker 2: over the kicking and screaming of the American Medical Association, 754 00:39:48,360 --> 00:39:52,040 Speaker 2: which represents that a top strata of healthcare professionals, the 755 00:39:52,280 --> 00:39:55,360 Speaker 2: elite doctors. How much of this is going to be 756 00:39:56,000 --> 00:40:00,880 Speaker 2: a political fight ultimately in which the doctor and the 757 00:40:01,000 --> 00:40:07,040 Speaker 2: lawyers and the podcasters collectively resist other people who are 758 00:40:07,120 --> 00:40:09,440 Speaker 2: using these tools to do our jobs. And how much 759 00:40:09,520 --> 00:40:12,319 Speaker 2: is that really like where the collective fight is going 760 00:40:12,360 --> 00:40:12,760 Speaker 2: to happen. 761 00:40:13,520 --> 00:40:15,360 Speaker 4: Yeah, if we have to take on the podcasters. 762 00:40:15,400 --> 00:40:18,360 Speaker 2: I think we're doomed, but yeah, yeah, we're going to 763 00:40:18,400 --> 00:40:20,000 Speaker 2: fight this kicking and screaming for sha. 764 00:40:20,040 --> 00:40:23,120 Speaker 4: The AMA is one thing, yeah, but the podcasters, that's 765 00:40:23,160 --> 00:40:26,040 Speaker 4: a whole different army. Some of that will absolutely be 766 00:40:26,120 --> 00:40:29,440 Speaker 4: terf warfare. Right the professions, we think, oh, you know that, 767 00:40:29,560 --> 00:40:31,840 Speaker 4: you know, oil companies and so on don't like competition 768 00:40:31,920 --> 00:40:33,839 Speaker 4: and they're always trying to rig the market, But in fact, 769 00:40:33,880 --> 00:40:36,680 Speaker 4: the professions rig the markets as well, right they what 770 00:40:36,880 --> 00:40:39,440 Speaker 4: a profession is, actually what it means is an occupation 771 00:40:39,480 --> 00:40:41,719 Speaker 4: that gets to certify its own members and decide who's 772 00:40:41,760 --> 00:40:45,280 Speaker 4: in and who's out right. And so it's the medical 773 00:40:45,400 --> 00:40:49,040 Speaker 4: profession that creates training standards and certification standards. It's universities 774 00:40:49,040 --> 00:40:52,360 Speaker 4: that decide what skills enable you to have a PhD 775 00:40:52,880 --> 00:40:57,160 Speaker 4: and therefore become a professor. So it absolutely is going 776 00:40:57,239 --> 00:40:59,960 Speaker 4: to be a challenge. Like lawyers will try very hard 777 00:41:00,080 --> 00:41:02,440 Speaker 4: say well, that can't be a legal document unless a 778 00:41:02,480 --> 00:41:05,799 Speaker 4: lawyer has signed it someone with a JD and has 779 00:41:05,880 --> 00:41:09,239 Speaker 4: passed the bar. So that will be a source of 780 00:41:09,280 --> 00:41:12,480 Speaker 4: resistance for sure. On the other hand, if there's a 781 00:41:12,560 --> 00:41:14,839 Speaker 4: really good competing alternative, if you can say, look, these 782 00:41:14,920 --> 00:41:18,240 Speaker 4: nurse practitioners can do a lot of this diagnostic work. 783 00:41:18,440 --> 00:41:20,120 Speaker 4: You know, they work well with doctors, but they can 784 00:41:20,160 --> 00:41:22,359 Speaker 4: do some things that doctors would be more expensive doing, 785 00:41:22,440 --> 00:41:24,920 Speaker 4: and you can make that case. Or a paralegal using 786 00:41:24,960 --> 00:41:28,239 Speaker 4: the software can create a lot of routine documents, or 787 00:41:28,360 --> 00:41:32,919 Speaker 4: a software developer using GitHub copilot can go pretty far. 788 00:41:33,520 --> 00:41:36,640 Speaker 4: Then that creates a lot of economic pressure that tends, 789 00:41:36,680 --> 00:41:40,560 Speaker 4: over long periods of time to erode these gills. So 790 00:41:40,719 --> 00:41:43,400 Speaker 4: I think that they will not go quietly into this 791 00:41:43,480 --> 00:41:47,759 Speaker 4: dark knight. But if the models are successful, it does 792 00:41:47,880 --> 00:41:52,200 Speaker 4: create a strong incentive for eventually that to become adopted. 793 00:41:52,840 --> 00:41:56,880 Speaker 1: I think part of the concern around AI has to 794 00:41:56,920 --> 00:42:01,839 Speaker 1: do also with how any productivity gains are actually distributed 795 00:42:01,880 --> 00:42:05,280 Speaker 1: and whether or not people are compensated for doing more. 796 00:42:06,080 --> 00:42:09,280 Speaker 1: And I asked chat GPT obviously to provide a summary 797 00:42:09,360 --> 00:42:12,080 Speaker 1: of dust capital before I came on here. No, I 798 00:42:12,120 --> 00:42:14,440 Speaker 1: do think there is this concern about Okay, in an 799 00:42:14,480 --> 00:42:17,840 Speaker 1: ideal scenario, we're all more efficient in terms of our labor, 800 00:42:18,200 --> 00:42:22,440 Speaker 1: and maybe some types of work are even better to perform. 801 00:42:22,520 --> 00:42:26,359 Speaker 1: Maybe we reduce that emotional labor. But aside from that 802 00:42:26,400 --> 00:42:31,200 Speaker 1: particular benefit, how do we distribute the additional productivity gains? 803 00:42:31,360 --> 00:42:34,960 Speaker 1: Is there any evidence or any reason to believe that 804 00:42:35,120 --> 00:42:39,440 Speaker 1: these benefits are going to go to labor, to actual 805 00:42:39,480 --> 00:42:42,360 Speaker 1: workers and individuals versus to companies in capital. 806 00:42:42,719 --> 00:42:44,960 Speaker 4: Yeah. Good. So let me give you two answers that question. 807 00:42:45,280 --> 00:42:49,440 Speaker 4: One is it really does depend on institutions, not just 808 00:42:49,680 --> 00:42:51,520 Speaker 4: on decentralized labor markets. 809 00:42:51,560 --> 00:42:51,680 Speaker 1: Right. 810 00:42:51,719 --> 00:42:55,799 Speaker 4: So if you compare the US versus Germany versus Scandinavia, right, 811 00:42:55,880 --> 00:42:58,520 Speaker 4: we have so much in common. We have the same technologies, 812 00:42:58,719 --> 00:43:00,680 Speaker 4: we have the same agent population, we have the same 813 00:43:00,760 --> 00:43:03,280 Speaker 4: rising education levels, we have the same China as a competitor, 814 00:43:03,400 --> 00:43:05,960 Speaker 4: we have lots of immigration. And yet these countries have big, 815 00:43:06,080 --> 00:43:08,200 Speaker 4: very different cakes with the same ingredients. Right. The US 816 00:43:08,280 --> 00:43:11,239 Speaker 4: is kind of cowboy capitalism, very high levels inequality and 817 00:43:11,320 --> 00:43:14,040 Speaker 4: disparity and not so much sharing with workers. And if 818 00:43:14,080 --> 00:43:17,400 Speaker 4: you look at Scandinavia or Germany, it's much more cuddly capitalism. Right, 819 00:43:17,400 --> 00:43:20,800 Speaker 4: it's not nearly as unequal. And that's really a question 820 00:43:20,920 --> 00:43:25,560 Speaker 4: of tax regulation, it's a question of the role of 821 00:43:25,680 --> 00:43:28,759 Speaker 4: labor unions and labor voice, and it's a question of 822 00:43:28,760 --> 00:43:30,960 Speaker 4: social norms. And so I guess we should not take 823 00:43:30,960 --> 00:43:33,400 Speaker 4: it as inevitable that the outcomes we have are the 824 00:43:33,400 --> 00:43:35,960 Speaker 4: only ones the market could tolerate. But at the same time, 825 00:43:35,960 --> 00:43:40,000 Speaker 4: we should recognize that without those sort of counterveling forces, 826 00:43:40,360 --> 00:43:43,279 Speaker 4: the outcomes can look pretty bad. So I do think 827 00:43:43,360 --> 00:43:47,720 Speaker 4: you know, I'm happy about the rise of collective bargaining 828 00:43:47,800 --> 00:43:49,799 Speaker 4: again in the United States, although it's from a very 829 00:43:49,800 --> 00:43:53,160 Speaker 4: low level. I'm happy that more states are passing minimum 830 00:43:53,200 --> 00:43:57,600 Speaker 4: wage regulations. I'm happy that the Biden administration is trying 831 00:43:57,640 --> 00:44:00,319 Speaker 4: to sort of beef up the Occtational Safety in Health 832 00:44:00,320 --> 00:44:04,400 Speaker 4: Administration and the Equal Employment Opportunity Commission and so on. 833 00:44:04,480 --> 00:44:06,759 Speaker 4: So I think those things matter a great deal. So 834 00:44:07,160 --> 00:44:09,200 Speaker 4: one should not take it for granted that just because 835 00:44:09,239 --> 00:44:12,560 Speaker 4: productivity rises, workers benefit in many countries. That's true, but 836 00:44:12,600 --> 00:44:13,840 Speaker 4: not so much in the United States. 837 00:44:13,840 --> 00:44:16,320 Speaker 2: But I want to press you right here on this point, 838 00:44:16,360 --> 00:44:20,239 Speaker 2: because why doesn't this undermine much of the argument. If 839 00:44:20,280 --> 00:44:23,280 Speaker 2: these different countries, whether it's Sweden and Germany the US, 840 00:44:23,680 --> 00:44:27,160 Speaker 2: can have very different sort of distributional outcomes with the 841 00:44:27,239 --> 00:44:31,280 Speaker 2: same cake ingredients, with roughly similar technology and labor markets, 842 00:44:31,800 --> 00:44:36,239 Speaker 2: why then take the assumption that it's the technology that 843 00:44:36,360 --> 00:44:40,800 Speaker 2: has the distributional impact rather than just those policies themselves. 844 00:44:41,440 --> 00:44:44,239 Speaker 4: Okay, this is an excellent question. So I think the 845 00:44:44,239 --> 00:44:48,000 Speaker 4: technology provides headwinds and tailwinds with which policy can work. 846 00:44:48,160 --> 00:44:50,800 Speaker 4: So all of these countries I mentioned have become more unequal. 847 00:44:51,040 --> 00:44:51,879 Speaker 3: Okay, all of. 848 00:44:51,800 --> 00:44:54,200 Speaker 4: These countries have seen a decline in middle scale work. 849 00:44:54,360 --> 00:44:57,439 Speaker 4: All of these countries have seen the mean wage rise 850 00:44:57,480 --> 00:45:00,480 Speaker 4: relative to the median, meaning the upper wages have risen 851 00:45:00,680 --> 00:45:03,080 Speaker 4: more than the center. But the degree to which countries 852 00:45:03,080 --> 00:45:06,080 Speaker 4: have pushed back against that is a function of their institutions. 853 00:45:06,440 --> 00:45:09,120 Speaker 4: In the prior era, prior to computerization, all of these 854 00:45:09,120 --> 00:45:11,840 Speaker 4: countries saw their middle classes grow together along with the 855 00:45:11,920 --> 00:45:15,279 Speaker 4: upper class and lower class, and so the industrial era 856 00:45:15,480 --> 00:45:19,759 Speaker 4: prior computerization was very friendly, sort of intrinsically towards the 857 00:45:19,760 --> 00:45:22,719 Speaker 4: middle class. The computer era was much much less so, 858 00:45:23,400 --> 00:45:26,640 Speaker 4: and then policy helped ameliorate those impacts, and much less 859 00:45:26,640 --> 00:45:28,440 Speaker 4: so in the United States. So I do think that 860 00:45:28,560 --> 00:45:32,120 Speaker 4: technology plays a role. I just we should simultaneously believe 861 00:45:32,320 --> 00:45:35,600 Speaker 4: that these underlying forces of technology and globalization creates strong 862 00:45:35,640 --> 00:45:38,080 Speaker 4: pressures in one way or another, and then policy can 863 00:45:38,120 --> 00:45:41,920 Speaker 4: shape how those pressures play out. It won't undo them, 864 00:45:41,960 --> 00:45:44,799 Speaker 4: but it can channel them more or less effectively. So 865 00:45:44,840 --> 00:45:47,200 Speaker 4: you're asking both the right questions, and I think the 866 00:45:47,280 --> 00:45:50,280 Speaker 4: answer is both are true, but we should think it's 867 00:45:50,360 --> 00:45:53,960 Speaker 4: not one or the other. And in some periods those 868 00:45:54,000 --> 00:45:56,680 Speaker 4: forces are very favorable and policy has to do less 869 00:45:56,680 --> 00:46:00,520 Speaker 4: hard work, and other periods they're relatively unfavorable. Policy, if 870 00:46:00,520 --> 00:46:03,040 Speaker 4: it's working well, has to do more work. The other 871 00:46:03,120 --> 00:46:04,319 Speaker 4: point I want to make, and this is why I'm 872 00:46:04,360 --> 00:46:08,160 Speaker 4: so focused on expertise, is expert work is intrinsically well paid. 873 00:46:08,600 --> 00:46:12,560 Speaker 4: It's scarce, and it's necessary. And that's why if we 874 00:46:12,640 --> 00:46:14,239 Speaker 4: live in a world where all the work can be 875 00:46:14,280 --> 00:46:19,279 Speaker 4: done by machines, we're completely dependent upon redistribution, right the 876 00:46:19,320 --> 00:46:22,200 Speaker 4: people who own the machines to share with everyone else. 877 00:46:22,239 --> 00:46:26,080 Speaker 4: And I'm not so optimistic about people's excitement about sharing 878 00:46:26,080 --> 00:46:28,000 Speaker 4: with everyone else. And even when people say, oh, we'll 879 00:46:28,000 --> 00:46:31,720 Speaker 4: have universal basic income, they really mean universal basic income 880 00:46:32,200 --> 00:46:34,279 Speaker 4: within the borders of the United States. They don't mean 881 00:46:34,360 --> 00:46:36,600 Speaker 4: universal basic income for the rest of the world. Right, 882 00:46:36,680 --> 00:46:40,200 Speaker 4: So people's notion of sharing is very limited. So I 883 00:46:40,480 --> 00:46:44,440 Speaker 4: do think it's extremely important that labor remains valuable, and 884 00:46:44,480 --> 00:46:48,640 Speaker 4: that's actually an achievement of the industrialized world that so 885 00:46:48,719 --> 00:46:52,440 Speaker 4: many people can make a good reasonable standard living based 886 00:46:52,520 --> 00:46:55,759 Speaker 4: on their skills, and so technologies and tools that make 887 00:46:55,840 --> 00:46:59,680 Speaker 4: human expertise more valuable by allowing to go further are 888 00:46:59,719 --> 00:47:04,880 Speaker 4: really favorable towards income distribution. Technologies that just automate away work, 889 00:47:05,400 --> 00:47:08,600 Speaker 4: even though they raise productivity, are not favorable to its 890 00:47:08,640 --> 00:47:11,560 Speaker 4: income distribution because it means it goes to ownership of capital, 891 00:47:11,560 --> 00:47:15,120 Speaker 4: and ownership of capital is intrinsically more centralized in ownership 892 00:47:15,160 --> 00:47:18,719 Speaker 4: of labor, because in a country that doesn't have slavery 893 00:47:18,920 --> 00:47:23,480 Speaker 4: and doesn't have labor coersion, everyone owns one worker themselves, 894 00:47:23,920 --> 00:47:28,799 Speaker 4: and so that inherently creates some tendency towards equality when 895 00:47:29,080 --> 00:47:30,120 Speaker 4: labor is valuable. 896 00:47:30,880 --> 00:47:35,160 Speaker 2: The efforts of the Biden administration to reindustrialize the US 897 00:47:35,239 --> 00:47:36,880 Speaker 2: and sort of counter some of the effects of the 898 00:47:36,960 --> 00:47:38,920 Speaker 2: last twenty years that you wrote about, do you have 899 00:47:38,960 --> 00:47:41,640 Speaker 2: any optimism that those trends can be reversed. I know 900 00:47:41,680 --> 00:47:44,000 Speaker 2: this is a very simple, straightforward question that you're going 901 00:47:44,040 --> 00:47:46,480 Speaker 2: to answer in about thirty seconds, so good luck. 902 00:47:46,560 --> 00:47:49,680 Speaker 4: I don't think they can be completely reversed, but you 903 00:47:49,760 --> 00:47:52,600 Speaker 4: can stem the tide, right, So it's not that the 904 00:47:52,680 --> 00:47:56,440 Speaker 4: U this has stabilized. The US continues to lose industrial capacity, right, 905 00:47:56,480 --> 00:47:59,560 Speaker 4: whether it's in semiconductors, whether it's automobiles, whether it's an aircraft, 906 00:47:59,600 --> 00:48:04,080 Speaker 4: Thank you, and so on. So I think reinvesting can 907 00:48:04,440 --> 00:48:07,480 Speaker 4: help solidify those sectors, and I think it's very important 908 00:48:07,520 --> 00:48:09,280 Speaker 4: to do so, because now they're not just a question 909 00:48:09,320 --> 00:48:12,680 Speaker 4: of jobs. It really is about leadership of the key 910 00:48:13,120 --> 00:48:18,000 Speaker 4: profit and idea generating activities in the modern world, and 911 00:48:18,040 --> 00:48:22,520 Speaker 4: we don't want to lose a leadership place in those activities. 912 00:48:23,440 --> 00:48:27,680 Speaker 2: Good concise answer to what probably could be multiple future episodes, 913 00:48:27,960 --> 00:48:30,959 Speaker 2: David Otter, Thank you so much for coming on out Laws. 914 00:48:31,040 --> 00:48:33,640 Speaker 2: That really was a fascinating conversation. We probably could get 915 00:48:33,719 --> 00:48:37,359 Speaker 2: multiple episodes out of this conversation with you, but really 916 00:48:37,360 --> 00:48:38,200 Speaker 2: appreciate your time. 917 00:48:38,360 --> 00:48:40,120 Speaker 4: Thank you very much. Nice to speak with both of you. 918 00:48:40,120 --> 00:48:54,880 Speaker 3: Have a good day, Tracy. I'm convinced. I think everything 919 00:48:54,920 --> 00:48:55,399 Speaker 3: will be fun. 920 00:48:55,640 --> 00:48:57,240 Speaker 2: I'm no longer worried. 921 00:48:57,360 --> 00:48:59,479 Speaker 1: Well, first of all, I would say it was nice 922 00:48:59,520 --> 00:49:03,640 Speaker 1: to hear a slightly more optimistic argument from David. There 923 00:49:03,680 --> 00:49:06,400 Speaker 1: were a lot of quotable sentences in there. So I 924 00:49:06,480 --> 00:49:09,680 Speaker 1: like the idea that everyone's their own individual capitalist in 925 00:49:09,719 --> 00:49:12,400 Speaker 1: the sense that we each have one worker to direct 926 00:49:12,600 --> 00:49:15,560 Speaker 1: and get the most money out of So that's how 927 00:49:15,560 --> 00:49:19,759 Speaker 1: I'm going to start thinking cuddly capitalism, which, as our 928 00:49:19,840 --> 00:49:23,080 Speaker 1: producer Klee observes, is a much more appealing name than 929 00:49:23,120 --> 00:49:26,280 Speaker 1: the Swedish model. I like that. What I would say 930 00:49:26,800 --> 00:49:31,640 Speaker 1: is again putting on my cynical journalist hat, and I 931 00:49:31,640 --> 00:49:34,000 Speaker 1: guess I don't have an opinion because I am a 932 00:49:34,080 --> 00:49:37,840 Speaker 1: journalist whose expertise is about to be automated away. But 933 00:49:38,400 --> 00:49:42,200 Speaker 1: my non consensus take here, or my sort of hot 934 00:49:42,280 --> 00:49:45,319 Speaker 1: take here, is that I agree with David that we 935 00:49:45,440 --> 00:49:48,359 Speaker 1: are going to get more jobs out of AI, and 936 00:49:48,400 --> 00:49:52,239 Speaker 1: probably more than a lot of people currently anticipate. I 937 00:49:52,280 --> 00:49:57,000 Speaker 1: guess I'm less convinced about how useful those jobs are 938 00:49:57,040 --> 00:49:59,160 Speaker 1: going to be, So going back to his point about 939 00:49:59,160 --> 00:50:02,480 Speaker 1: how do we measure how well we're using AI, I 940 00:50:02,520 --> 00:50:05,160 Speaker 1: have a feeling that a lot of it is going 941 00:50:05,200 --> 00:50:07,799 Speaker 1: to end up basically creating a whole new layer of 942 00:50:08,280 --> 00:50:10,840 Speaker 1: BS jobs that don't actually do much. So there's going 943 00:50:10,920 --> 00:50:14,520 Speaker 1: to be all these decision making bodies attached to AI. 944 00:50:14,960 --> 00:50:19,520 Speaker 1: There's going to be big discussions about how you implement AI, fairness, 945 00:50:19,800 --> 00:50:22,839 Speaker 1: litigating its results, and things like that. I guess I'm 946 00:50:22,840 --> 00:50:25,560 Speaker 1: a little bit pessimistic about the ability of AI to 947 00:50:25,719 --> 00:50:29,640 Speaker 1: generate additional bureaucracy in addition to additional productivity. 948 00:50:30,120 --> 00:50:32,440 Speaker 2: The other term that was great was when you said 949 00:50:32,480 --> 00:50:34,960 Speaker 2: the future is not like the weather. Yeah, but also 950 00:50:35,320 --> 00:50:38,160 Speaker 2: like I am worried about any notion that to achieve 951 00:50:38,239 --> 00:50:41,719 Speaker 2: the good outcome, the good equilibrium, we have to make good, 952 00:50:41,840 --> 00:50:45,680 Speaker 2: correct collective decisions because I have almost zero confidence in 953 00:50:45,960 --> 00:50:48,640 Speaker 2: whether it's just the US specifically or globally to make 954 00:50:49,040 --> 00:50:52,600 Speaker 2: collective decisions. I do think like going after like these 955 00:50:52,840 --> 00:50:56,520 Speaker 2: guilds like the American Medical Association, which for all of 956 00:50:56,560 --> 00:50:58,960 Speaker 2: the rise of nurse practitioners, it doesn't seem like we're 957 00:50:59,000 --> 00:51:01,560 Speaker 2: doing great on like ben the cost of healthcare jobs 958 00:51:01,680 --> 00:51:05,040 Speaker 2: or really having a healthcare capacity. That's going to be 959 00:51:05,040 --> 00:51:07,000 Speaker 2: like really tough. And those fights are going to be 960 00:51:07,080 --> 00:51:10,200 Speaker 2: really intense, whether it's with lawyers, whether it's with doctors, 961 00:51:10,239 --> 00:51:13,319 Speaker 2: whether it's with teachers, whether it's with podcasters, whether it's 962 00:51:13,320 --> 00:51:16,680 Speaker 2: professional architects, et cetera. Like, those fights are going to 963 00:51:16,719 --> 00:51:22,520 Speaker 2: be extremely intense. But like the basic intuition sounds very 964 00:51:22,560 --> 00:51:24,759 Speaker 2: compelling to me. The other thing is like you know 965 00:51:24,800 --> 00:51:27,440 Speaker 2: this idea of like oh, yeah, some training plus AI, 966 00:51:27,480 --> 00:51:29,440 Speaker 2: like I am worried, like maybe you just won't need 967 00:51:29,440 --> 00:51:31,920 Speaker 2: the training, and maybe it's just AI from the start. 968 00:51:32,040 --> 00:51:33,160 Speaker 3: So I don't know. 969 00:51:33,640 --> 00:51:35,759 Speaker 1: Well, in some respects, I think that would almost be 970 00:51:36,320 --> 00:51:40,719 Speaker 1: a better outcome in terms of democratizing AI. But yeah, 971 00:51:40,719 --> 00:51:44,120 Speaker 1: there are so many questions, uncertainty, as you mentioned in 972 00:51:44,160 --> 00:51:47,279 Speaker 1: the intro, lots of different takes at the moment. I 973 00:51:47,320 --> 00:51:49,880 Speaker 1: guess we'll see how it plays out and whether or 974 00:51:49,920 --> 00:51:52,200 Speaker 1: not you and I have jobs in ten years time. 975 00:51:52,239 --> 00:51:54,879 Speaker 2: We'll see, Well, we'll have David back when we're just like. 976 00:51:55,000 --> 00:51:58,440 Speaker 1: When we're automated voices. Yeah, exactly, all right, shall we 977 00:51:58,520 --> 00:51:59,239 Speaker 1: leave it there for now? 978 00:51:59,320 --> 00:52:00,000 Speaker 3: Let's leave it there. 979 00:52:00,120 --> 00:52:03,160 Speaker 1: Okay. This has been another episode of the Authoughts podcast. 980 00:52:03,239 --> 00:52:06,000 Speaker 1: I'm Tracy Alloway. You can follow me at Tracy Alloway. 981 00:52:06,120 --> 00:52:08,800 Speaker 2: And I'm Joe Wisenthal. You can follow me at the Stalwart. 982 00:52:09,040 --> 00:52:12,400 Speaker 2: Follow our guest David Otter, He's at David Otter. Follow 983 00:52:12,440 --> 00:52:16,200 Speaker 2: our producers Carmen Rodriguez at Carman Arman dashl Bennett at 984 00:52:16,320 --> 00:52:19,000 Speaker 2: Dashbot and kel Brooks at kel Brooks. And thank you 985 00:52:19,040 --> 00:52:22,400 Speaker 2: to our producer Moses Ondam. Form our oddlogs content go 986 00:52:22,440 --> 00:52:24,680 Speaker 2: to Bloomberg dot com slash odd Lots, where we have 987 00:52:24,719 --> 00:52:27,160 Speaker 2: a blog, we post transcripts, and we have a weekly 988 00:52:27,239 --> 00:52:30,279 Speaker 2: newsletter and you can chat with fellow listeners twenty four 989 00:52:30,280 --> 00:52:33,400 Speaker 2: to seven in the discord discord dot gg slash odd Logs. 990 00:52:33,400 --> 00:52:36,160 Speaker 2: There's even an AI room in there where people are 991 00:52:36,160 --> 00:52:38,960 Speaker 2: talking about all these things. So imagine there will be 992 00:52:39,000 --> 00:52:40,479 Speaker 2: some conversation about this there. 993 00:52:40,719 --> 00:52:43,200 Speaker 1: And if you enjoy odd Lots, if you like it 994 00:52:43,239 --> 00:52:46,240 Speaker 1: when we do deep dives into AI, how it works, 995 00:52:46,280 --> 00:52:48,800 Speaker 1: what it means for the economy and society, then please 996 00:52:48,920 --> 00:52:52,239 Speaker 1: leave us a positive review on your favorite podcast platform. 997 00:52:52,440 --> 00:52:55,279 Speaker 1: And remember, if you are a Bloomberg subscriber, you can 998 00:52:55,320 --> 00:52:58,879 Speaker 1: listen to all of our episodes absolutely ad free. All 999 00:52:58,920 --> 00:53:01,520 Speaker 1: you need to do is connect to your Bloomberg subscription 1000 00:53:01,680 --> 00:53:04,080 Speaker 1: to Apple Podcasts. Thanks for listening.