1 00:00:00,160 --> 00:00:07,120 Speaker 1: Yoa tap, which is Spanish. It is Spanish for it. 2 00:00:07,200 --> 00:00:10,200 Speaker 1: Now it's time for the tap. Why does our. 3 00:00:10,160 --> 00:00:13,840 Speaker 2: Voice get deeperis that's more masculine? 4 00:00:13,960 --> 00:00:16,440 Speaker 1: And I go down to Mexico. But today we call 5 00:00:16,480 --> 00:00:18,919 Speaker 1: a guy who's married and had to apologize to his 6 00:00:19,000 --> 00:00:22,239 Speaker 1: wife recently because he was forced to change their password 7 00:00:22,280 --> 00:00:26,200 Speaker 1: to log into their visa statement online. Again. I hate that. 8 00:00:26,520 --> 00:00:29,720 Speaker 1: This is three times in just the last month and 9 00:00:29,760 --> 00:00:31,280 Speaker 1: a half that he's had to change it because he 10 00:00:31,360 --> 00:00:34,080 Speaker 1: keeps forgetting it and then refuses to write it down. 11 00:00:34,479 --> 00:00:37,760 Speaker 1: So his wife got fed up and sent us a message, 12 00:00:38,120 --> 00:00:41,680 Speaker 1: and we put our own customer service Rep extraordinaire on 13 00:00:41,760 --> 00:00:45,479 Speaker 1: the case. Jose. Let's see if he can talk some 14 00:00:45,560 --> 00:00:47,840 Speaker 1: sense into this guy in your phone tap right. 15 00:00:47,760 --> 00:00:50,720 Speaker 3: Now working Jeffrey's phone taps on the twenties. 16 00:00:52,840 --> 00:00:56,240 Speaker 2: Hello, Hi, this is Neil down from Chase Visa. My 17 00:00:56,280 --> 00:00:57,320 Speaker 2: speaking with Lukeman. 18 00:00:58,800 --> 00:01:00,400 Speaker 3: This is luc Yeah, Hi. 19 00:01:00,360 --> 00:01:03,520 Speaker 2: Miss, an alert came through that you changed your password recently. 20 00:01:03,520 --> 00:01:04,800 Speaker 2: I'm just double checking that was you. 21 00:01:06,560 --> 00:01:09,680 Speaker 3: Yeah, yeah, that was me, of course it was you. 22 00:01:11,319 --> 00:01:15,440 Speaker 3: Is there an issue or a problem? What's going on? 23 00:01:15,680 --> 00:01:18,759 Speaker 2: An issue? I mean not for you? I guess, just 24 00:01:18,760 --> 00:01:22,160 Speaker 2: just change your password any freaking time you want. 25 00:01:22,400 --> 00:01:25,040 Speaker 3: Just, I don't understand. What are you talking about. 26 00:01:25,400 --> 00:01:27,399 Speaker 2: The issue, mister Freman is that I work in the 27 00:01:27,400 --> 00:01:31,040 Speaker 2: record's division. At any time, anywhere, if somebody changes their 28 00:01:31,080 --> 00:01:34,760 Speaker 2: account password, an alert comes through to me at my desk. 29 00:01:35,760 --> 00:01:38,720 Speaker 3: Okay, so so then I have. 30 00:01:38,720 --> 00:01:41,840 Speaker 2: To go into the system, copy and paste, change the 31 00:01:41,880 --> 00:01:44,800 Speaker 2: font aerial a team so it's easy to read for everyone, 32 00:01:45,120 --> 00:01:47,760 Speaker 2: printed out three whole, punch it and place it into 33 00:01:47,760 --> 00:01:49,680 Speaker 2: our secret password binder. 34 00:01:51,120 --> 00:01:54,360 Speaker 3: Calm down, I didn't know companies do that. 35 00:01:54,920 --> 00:01:59,880 Speaker 2: It's called security. Hackers can't steal binders. Well, I guess 36 00:02:00,200 --> 00:02:02,960 Speaker 2: technically they could if they got into the bill. Listen, 37 00:02:03,000 --> 00:02:05,280 Speaker 2: it's just harder for them to steal it when there's 38 00:02:05,280 --> 00:02:06,160 Speaker 2: a physical copy. 39 00:02:06,960 --> 00:02:09,760 Speaker 3: Okay. Yeah, I just thought it was more sophisticated than that. 40 00:02:10,440 --> 00:02:12,840 Speaker 2: Oh oh yeah, Oh so now you're you're saying my 41 00:02:12,919 --> 00:02:13,600 Speaker 2: job's a joke. 42 00:02:15,000 --> 00:02:19,400 Speaker 3: No, just I thought it was computerized in digital Oh 43 00:02:19,440 --> 00:02:19,920 Speaker 3: I bet. 44 00:02:19,760 --> 00:02:20,480 Speaker 1: You love that. 45 00:02:20,560 --> 00:02:23,240 Speaker 2: Yeah, they just hired an AI robot come in here 46 00:02:23,280 --> 00:02:27,120 Speaker 2: and just take my job away. Password changed, easy pasy, 47 00:02:28,520 --> 00:02:30,640 Speaker 2: and then I'm jobless. 48 00:02:30,480 --> 00:02:32,400 Speaker 3: It sounds like you got a lot going on, man, 49 00:02:33,360 --> 00:02:36,800 Speaker 3: Oh you think, Yeah, you sound like angry at me 50 00:02:37,560 --> 00:02:39,079 Speaker 3: for change my passwords. 51 00:02:39,360 --> 00:02:42,280 Speaker 2: You change your password like I changed my clothes. 52 00:02:42,960 --> 00:02:46,200 Speaker 3: Don't you recommend that we change our passwords often? Isn't 53 00:02:46,200 --> 00:02:47,360 Speaker 3: that the safer thing? Oh? 54 00:02:47,400 --> 00:02:49,880 Speaker 2: I recommend you make one really really strong, good one 55 00:02:49,960 --> 00:02:52,560 Speaker 2: that no hacker's ever gonna guess? Why are you changing 56 00:02:52,600 --> 00:02:55,200 Speaker 2: it over and over? And don't you tell me? Because 57 00:02:55,240 --> 00:02:58,320 Speaker 2: it's you forgot. Everyone says they forgot. Do not say 58 00:02:58,360 --> 00:02:59,880 Speaker 2: those words I. 59 00:03:00,200 --> 00:03:02,160 Speaker 3: Forgot, but because. 60 00:03:02,120 --> 00:03:08,960 Speaker 2: That's that's the straw, the straw that broke the camel's back. Luke, 61 00:03:09,480 --> 00:03:12,560 Speaker 2: I forgot your password? You for your mom's name? What'd 62 00:03:12,560 --> 00:03:13,040 Speaker 2: you forget? 63 00:03:13,800 --> 00:03:18,360 Speaker 3: This is really unprofessional you're yelling at me. Bro I'm sorry, 64 00:03:18,560 --> 00:03:20,480 Speaker 3: but this is your job. 65 00:03:20,639 --> 00:03:22,720 Speaker 2: And I'm trying to watch Netflix over here, and all 66 00:03:22,720 --> 00:03:24,680 Speaker 2: of a sudden it's like, hey, now we got a 67 00:03:24,720 --> 00:03:28,600 Speaker 2: new FBI security database. We got to change our password 68 00:03:28,720 --> 00:03:29,160 Speaker 2: yet again. 69 00:03:29,680 --> 00:03:32,480 Speaker 3: Oh now I understand why you're so worried about AI. 70 00:03:32,560 --> 00:03:34,800 Speaker 3: You're sitting there watching Netflix and you're supposed to be 71 00:03:35,040 --> 00:03:36,600 Speaker 3: wait a minute, checking the data. 72 00:03:36,600 --> 00:03:40,040 Speaker 2: And should I not be watching Netflix like you're saying, 73 00:03:40,040 --> 00:03:41,320 Speaker 2: there's like a better streaming service? 74 00:03:42,000 --> 00:03:44,840 Speaker 3: No, I only you should be watching streaming in general. 75 00:03:44,960 --> 00:03:46,720 Speaker 2: Wait, wait, hold on, hold on, I think we're onto something. 76 00:03:46,720 --> 00:03:50,920 Speaker 2: Do you have like an extra password or a password 77 00:03:51,000 --> 00:03:51,680 Speaker 2: you'd like to share. 78 00:03:52,160 --> 00:03:54,120 Speaker 3: I don't remember all my passwords. I'm not going to 79 00:03:54,160 --> 00:03:57,320 Speaker 3: remember that password either, And secondly, I wouldn't give it 80 00:03:57,360 --> 00:03:58,200 Speaker 3: to you. 81 00:03:58,600 --> 00:04:01,080 Speaker 2: Well, you don't have to, cause I see a chase 82 00:04:01,200 --> 00:04:04,000 Speaker 2: visa here on file. I could just sign up for 83 00:04:04,040 --> 00:04:07,760 Speaker 2: a year's worth the Hulu. This situation just got better, 84 00:04:07,800 --> 00:04:08,200 Speaker 2: my man. 85 00:04:09,200 --> 00:04:12,400 Speaker 3: No, on the contrary to the situation is getting much worse, 86 00:04:12,560 --> 00:04:16,760 Speaker 3: Like do you have a supervisor or yeah? I mean 87 00:04:16,760 --> 00:04:20,719 Speaker 3: my supervisor's your wife? Wait you know my wife? 88 00:04:21,760 --> 00:04:23,840 Speaker 2: Yeah, I actually do, because she set you up for 89 00:04:23,880 --> 00:04:25,560 Speaker 2: this whole thing. Man, my name's jose from Brook and 90 00:04:25,600 --> 00:04:26,360 Speaker 2: Jeffrey in the Morning. 91 00:04:26,440 --> 00:04:30,160 Speaker 3: This is a phone tap oh my life set up, So. 92 00:04:31,760 --> 00:04:36,040 Speaker 2: We're that radio show she always talks about. Oh my god, 93 00:04:37,000 --> 00:04:39,880 Speaker 2: why bro, she told us you had to change her 94 00:04:39,880 --> 00:04:42,600 Speaker 2: password three times in the last like two months because 95 00:04:42,600 --> 00:04:43,640 Speaker 2: you keep forgetting it. 96 00:04:43,720 --> 00:04:46,479 Speaker 3: Well that's what That's what made me think, Like I 97 00:04:46,520 --> 00:04:49,600 Speaker 3: don't know, that just made me feel like it was legitate. No, 98 00:04:49,839 --> 00:04:51,359 Speaker 3: so stultied. 99 00:04:53,160 --> 00:04:55,480 Speaker 2: Bro. Do you know how many binders I have personally 100 00:04:55,480 --> 00:04:57,559 Speaker 2: with all of your passwords in it. That you change, 101 00:04:57,920 --> 00:04:59,360 Speaker 2: it looks like a library. 102 00:05:01,120 --> 00:05:03,400 Speaker 3: That's kind of true, because I changed my pastors a lot, 103 00:05:03,400 --> 00:05:04,279 Speaker 3: because you're supposed to. 104 00:05:05,960 --> 00:05:07,920 Speaker 2: Dude, just changes the Brook and Jeffrey. No one will 105 00:05:07,920 --> 00:05:08,480 Speaker 2: ever guess it. 106 00:05:08,680 --> 00:05:11,840 Speaker 3: Sure, I'll get right on that, Brooke and what that. 107 00:05:11,880 --> 00:05:16,719 Speaker 2: Changes every few years. Don't worry about it. 108 00:05:15,080 --> 00:05:19,240 Speaker 3: Yeah, Brooke and Jeffreys phone taps on the twenties