1
00:00:06,920 --> 00:00:09,119
Speaker 1: Ron Ananium. You know that was real easy. In high school.

2
00:00:09,240 --> 00:00:10,879
Speaker 1: That was like the third kid in line.

3
00:00:11,200 --> 00:00:13,720
Speaker 2: It was interesting high school gym class because you're behind

4
00:00:13,720 --> 00:00:15,840
Speaker 2: those two guys, and if they did something wrong and

5
00:00:15,920 --> 00:00:18,079
Speaker 2: you didn't do it right, the whole class got punished.

6
00:00:18,079 --> 00:00:18,880
Speaker 2: Guess who got blamed?

7
00:00:19,040 --> 00:00:20,080
Speaker 3: What the hell was post?

8
00:00:20,200 --> 00:00:21,040
Speaker 4: Do you wrong?

9
00:00:28,560 --> 00:00:29,520
Speaker 5: The Car Doctor?

10
00:00:36,960 --> 00:00:39,720
Speaker 4: Is there a way to defeat that three cylinder mode

11
00:00:39,720 --> 00:00:41,400
Speaker 4: to leave it in the sixth cylinder all the time?

12
00:00:41,600 --> 00:00:43,760
Speaker 2: Well, yeah, but it's probably more expensive than the value

13
00:00:43,760 --> 00:00:45,199
Speaker 2: of the car at this point with three hundred and

14
00:00:45,200 --> 00:00:46,320
Speaker 2: eighteen thousand miles on it.

15
00:00:46,479 --> 00:00:50,120
Speaker 5: Welcome to the radio home of ron Ananium, the Car Doctor.

16
00:00:50,400 --> 00:00:53,519
Speaker 5: Since nineteen ninety one. This is where car owners the

17
00:00:53,560 --> 00:00:57,800
Speaker 5: world overturned to for their definitive opinion on automotive repair.

18
00:00:58,320 --> 00:01:01,120
Speaker 1: If your mechanics giving you a busines, pick.

19
00:01:01,000 --> 00:01:04,040
Speaker 5: Up the phone and call in the garage to others

20
00:01:04,160 --> 00:01:04,920
Speaker 5: are open.

21
00:01:04,800 --> 00:01:06,759
Speaker 2: But I am here to take your calls at eight

22
00:01:06,800 --> 00:01:08,360
Speaker 2: five five five six oh ninety.

23
00:01:08,240 --> 00:01:10,240
Speaker 1: Nine hundred and now heee.

24
00:01:12,480 --> 00:01:15,280
Speaker 5: Ronnie, Hey, welcome, I'm on an inning.

25
00:01:15,120 --> 00:01:17,000
Speaker 2: In the Car Doctor phone number here is eight five

26
00:01:17,160 --> 00:01:20,240
Speaker 2: five five six zero nine nine zero zero. That's the

27
00:01:20,280 --> 00:01:22,920
Speaker 2: Car Doctor's twenty four to seven hotline. Actually, when this

28
00:01:23,040 --> 00:01:25,080
Speaker 2: radio show is not live on the air, we're here

29
00:01:25,200 --> 00:01:28,320
Speaker 2: Saturday afternoons two to four pm Eastern time, you can

30
00:01:28,319 --> 00:01:30,360
Speaker 2: call a five to five five six zero nine nine

31
00:01:30,440 --> 00:01:33,480
Speaker 2: zero zero and leave a message our executive producer Fast Harry.

32
00:01:33,520 --> 00:01:35,400
Speaker 2: We'll call you up and talk to you about your

33
00:01:35,440 --> 00:01:37,240
Speaker 2: question and bring you out here on are Yeah, he's

34
00:01:37,280 --> 00:01:40,120
Speaker 2: gonna drag you on radio, but we like doing that

35
00:01:40,160 --> 00:01:41,959
Speaker 2: because we want to make it for everyone's benefit so

36
00:01:42,000 --> 00:01:45,200
Speaker 2: that they can understand and appreciate what goes on and

37
00:01:45,440 --> 00:01:47,720
Speaker 2: we educate everybody, which is what this radio show is

38
00:01:47,760 --> 00:01:51,120
Speaker 2: all about. There's more information about this radio show, as

39
00:01:51,160 --> 00:01:54,920
Speaker 2: well as car information and things like that at Cardoctorshow

40
00:01:55,000 --> 00:01:58,200
Speaker 2: dot com, car doctorshow dot com, and also you'll find

41
00:01:58,240 --> 00:02:01,360
Speaker 2: some other websites there. Tune in dot com has an

42
00:02:01,360 --> 00:02:03,720
Speaker 2: affiliate list or a partial affiliate list with some of

43
00:02:03,720 --> 00:02:06,600
Speaker 2: the stations at stream and podcast this show, as well

44
00:02:06,600 --> 00:02:10,720
Speaker 2: as podcasting at iHeart dot com and iTunes dot com.

45
00:02:11,080 --> 00:02:14,840
Speaker 2: And of course you can also find podcasts at the

46
00:02:14,880 --> 00:02:17,360
Speaker 2: aforementioned Cardoctorshow dot com too. So there's a lot of

47
00:02:17,360 --> 00:02:19,840
Speaker 2: information out there about us, or you could just google

48
00:02:19,919 --> 00:02:23,360
Speaker 2: the name Ron ananian A n an ia in or

49
00:02:23,400 --> 00:02:25,440
Speaker 2: get out the Facebook and find me Ron Annie and

50
00:02:25,480 --> 00:02:28,280
Speaker 2: the Car Doctor and you can see what this radio

51
00:02:28,320 --> 00:02:30,120
Speaker 2: show is all about. If you're new to us, we

52
00:02:30,160 --> 00:02:31,840
Speaker 2: want to thank you for taking the time. We've got

53
00:02:31,840 --> 00:02:34,240
Speaker 2: a bunch of nice emails this week from new listeners

54
00:02:34,560 --> 00:02:37,680
Speaker 2: that are discovering us via the magic of podcasts, because

55
00:02:38,240 --> 00:02:40,359
Speaker 2: unfortunately we're not on an affiliate in their neck of

56
00:02:40,360 --> 00:02:42,400
Speaker 2: the woods. And if you've got an affiliate that you

57
00:02:42,480 --> 00:02:45,559
Speaker 2: think we could be on and fit in in your demographic,

58
00:02:45,600 --> 00:02:46,200
Speaker 2: then by all.

59
00:02:46,080 --> 00:02:47,600
Speaker 1: Means send us that information.

60
00:02:47,680 --> 00:02:49,200
Speaker 2: You can just send it to me at Ron at

61
00:02:49,280 --> 00:02:51,959
Speaker 2: cardoctorshow dot com and I'll forward it over to the

62
00:02:52,000 --> 00:02:54,799
Speaker 2: affiliate department and let them work on it. But we're

63
00:02:54,800 --> 00:02:57,400
Speaker 2: here for you. This radio show is all about helping

64
00:02:57,440 --> 00:03:01,800
Speaker 2: you understand and repair your are knowing what to do

65
00:03:01,840 --> 00:03:04,000
Speaker 2: and how to do it, and just in general have

66
00:03:04,000 --> 00:03:06,800
Speaker 2: a good experience behind the wheel end under the hood

67
00:03:06,800 --> 00:03:08,799
Speaker 2: when you take your car in for service. Let's kick

68
00:03:08,800 --> 00:03:10,920
Speaker 2: the garage doors open right away because we've got a

69
00:03:10,960 --> 00:03:13,240
Speaker 2: full phone slate. Let's go over and talk to Jim

70
00:03:13,400 --> 00:03:15,960
Speaker 2: Cedar rapids Iyow with twenty ten Prius and some questions.

71
00:03:16,040 --> 00:03:18,040
Speaker 1: Jim, Welcome to the Car Doctor, Sir. How can I help?

72
00:03:18,120 --> 00:03:18,200
Speaker 4: Hi?

73
00:03:18,280 --> 00:03:21,000
Speaker 6: Ron? Yes, sir, Ron, Hi, thank you for having your show.

74
00:03:21,040 --> 00:03:22,560
Speaker 6: I really really enjoy listening to it.

75
00:03:22,560 --> 00:03:24,040
Speaker 1: Oh, you're very welcome. Thank you for being there.

76
00:03:25,960 --> 00:03:29,800
Speaker 6: Toyota Prius, it's got eighteen thousand miles on it, Okay.

77
00:03:29,919 --> 00:03:32,440
Speaker 6: I wondered if I had anything to worry about with

78
00:03:32,600 --> 00:03:33,600
Speaker 6: a hybrid battery.

79
00:03:34,280 --> 00:03:36,640
Speaker 2: No, that, you know, the two thousand and nine and

80
00:03:36,760 --> 00:03:41,440
Speaker 2: up Prius is third generation, right, And it's a fair question,

81
00:03:41,520 --> 00:03:46,680
Speaker 2: you know. It's it's the average Prius battery replacement is oh,

82
00:03:46,800 --> 00:03:49,600
Speaker 2: thirty five hundred dollars, give or take minus core credit.

83
00:03:50,080 --> 00:03:54,240
Speaker 2: And you know, still it's it's more than your average battery.

84
00:03:53,760 --> 00:03:56,360
Speaker 2: It's the price of what a small engine repair used

85
00:03:56,400 --> 00:03:59,160
Speaker 2: to be, you know. But let me say it like this,

86
00:03:59,320 --> 00:04:02,920
Speaker 2: Toyota has such high hopes for their batteries that they've

87
00:04:03,040 --> 00:04:04,840
Speaker 2: they've got. I think it's like an eight year, one

88
00:04:04,880 --> 00:04:09,840
Speaker 2: hundred thousand mile warranty in general and a ten year

89
00:04:09,840 --> 00:04:13,360
Speaker 2: one hundred and fifty thousand mile warranty in California. And

90
00:04:13,440 --> 00:04:16,680
Speaker 2: the thing to take note is that battery replacement it.

91
00:04:16,720 --> 00:04:17,839
Speaker 1: Happens, Jim.

92
00:04:18,040 --> 00:04:21,880
Speaker 2: But it's not common, right, so you know it's not

93
00:04:22,000 --> 00:04:24,960
Speaker 2: something it's not like a regular you know, twelve v

94
00:04:24,960 --> 00:04:27,000
Speaker 2: oult battery. You know, how many miles a year do

95
00:04:27,080 --> 00:04:27,799
Speaker 2: you put on the car?

96
00:04:29,120 --> 00:04:31,479
Speaker 6: Very little? Probably brought five to six thousand.

97
00:04:31,760 --> 00:04:34,160
Speaker 1: Yeah, and that's not terribly small.

98
00:04:34,440 --> 00:04:36,560
Speaker 2: I mean, yeah, it's not twelve to fifteen, but you

99
00:04:36,640 --> 00:04:39,120
Speaker 2: know you're probably out there twice.

100
00:04:38,800 --> 00:04:40,920
Speaker 1: A month with it on a fair statement.

101
00:04:41,200 --> 00:04:43,800
Speaker 6: Right, right, yeah, I think I think twelve to fourteen

102
00:04:43,880 --> 00:04:44,400
Speaker 6: is average.

103
00:04:44,560 --> 00:04:47,200
Speaker 2: Yeah, right, so twelve to fourteen is average. So you're

104
00:04:47,240 --> 00:04:50,360
Speaker 2: you're half of that. I don't think you're I don't

105
00:04:50,440 --> 00:04:51,600
Speaker 2: I don't think you're that.

106
00:04:51,560 --> 00:04:52,279
Speaker 1: Big of an issue.

107
00:04:52,279 --> 00:04:56,040
Speaker 2: But it's just something obviously to be aware of. Hopefully regardless,

108
00:04:56,080 --> 00:04:58,760
Speaker 2: you're just changing your oil on a consistent basis, because

109
00:04:58,839 --> 00:05:01,680
Speaker 2: that's right, that's probably the bigger concern. You know, I

110
00:05:01,680 --> 00:05:03,920
Speaker 2: would be changing the oil in that at least once

111
00:05:03,960 --> 00:05:05,840
Speaker 2: every six months, regardless of mileage.

112
00:05:06,320 --> 00:05:08,760
Speaker 6: Okay, all right, thanks, and you're very welcome. You you're

113
00:05:08,800 --> 00:05:10,440
Speaker 6: very welcome to you.

114
00:05:09,880 --> 00:05:12,440
Speaker 1: You too, Bye bye. Yeah, it's it's it's important.

115
00:05:12,680 --> 00:05:15,880
Speaker 2: And you know, when you look at the things that

116
00:05:15,920 --> 00:05:18,080
Speaker 2: go wrong with a car that sits, and it's not

117
00:05:18,240 --> 00:05:19,560
Speaker 2: great to let a car sit.

118
00:05:20,400 --> 00:05:22,159
Speaker 1: You know, we like to see cars being used.

119
00:05:22,160 --> 00:05:24,960
Speaker 2: It helps seals be lubricated, it keeps the tires from

120
00:05:25,000 --> 00:05:28,039
Speaker 2: getting flat spots and break roaders from rusting and things

121
00:05:28,080 --> 00:05:30,120
Speaker 2: like that. But you know, if you're going to drive

122
00:05:30,160 --> 00:05:32,919
Speaker 2: a car in his case six thousand miles, change the

123
00:05:32,920 --> 00:05:37,000
Speaker 2: oil and you know, switch to synthetic. That's definitely a

124
00:05:37,040 --> 00:05:41,320
Speaker 2: car for synthetic fluid, and you know, maintain it that

125
00:05:41,440 --> 00:05:44,720
Speaker 2: way and by all means, take a look at the

126
00:05:44,839 --> 00:05:47,279
Speaker 2: line of synthetics that pens Oil is brought to market,

127
00:05:47,279 --> 00:05:50,640
Speaker 2: because that's one of the things that their natural gas

128
00:05:50,680 --> 00:05:54,520
Speaker 2: based stock Derivative Oil deals with is vehicles that sit,

129
00:05:54,560 --> 00:05:56,880
Speaker 2: and their synthetic is second to none in that department.

130
00:05:56,920 --> 00:05:59,800
Speaker 2: So it's something that you know, you want to look

131
00:05:59,800 --> 00:06:01,600
Speaker 2: at and consider. You don't want to use a cheap

132
00:06:01,600 --> 00:06:04,440
Speaker 2: synthetic oil if you're not putting a lot of miles

133
00:06:04,480 --> 00:06:07,080
Speaker 2: on your car. Let's get over to Livingston, New Jersey.

134
00:06:07,080 --> 00:06:10,320
Speaker 2: Talked to Barry twenty fifteen Ultima and see what's going

135
00:06:10,360 --> 00:06:11,720
Speaker 2: on here? Yes, Barry, how can I help you?

136
00:06:11,760 --> 00:06:11,880
Speaker 4: Sir?

137
00:06:12,160 --> 00:06:13,839
Speaker 1: This car can't be broken, it's brand new.

138
00:06:14,800 --> 00:06:16,800
Speaker 4: Oh no, the car is fine. But had to do

139
00:06:16,839 --> 00:06:19,839
Speaker 4: with maintenance. I know you've always talked about three thousand

140
00:06:19,839 --> 00:06:21,800
Speaker 4: miles aill changes to which I've done, you know, in

141
00:06:21,880 --> 00:06:24,920
Speaker 4: other cars, right, But the maintenance book from Nissan says

142
00:06:24,960 --> 00:06:27,279
Speaker 4: five thousand miles. Right, there's a lot of your thoughts

143
00:06:27,279 --> 00:06:29,400
Speaker 4: on doing it five versus you know three.

144
00:06:30,160 --> 00:06:33,800
Speaker 2: I had lunch this week with my friend Tim. Tim

145
00:06:33,839 --> 00:06:37,280
Speaker 2: is the shop foreman of a local Nissan dealer, and

146
00:06:38,040 --> 00:06:40,520
Speaker 2: you know, this very question came up, and it was

147
00:06:40,640 --> 00:06:43,000
Speaker 2: you know, and it was just a casual conversation standing

148
00:06:43,040 --> 00:06:46,080
Speaker 2: around the shop, and you know, we talk about the

149
00:06:46,160 --> 00:06:49,440
Speaker 2: adventures in order repair that we both experienced. And I said, so, Tim,

150
00:06:49,480 --> 00:06:53,520
Speaker 2: you know what is Nissan's current projected oil change in everything?

151
00:06:53,600 --> 00:06:55,320
Speaker 2: He says, most of our cars are five to six

152
00:06:55,360 --> 00:06:57,640
Speaker 2: thousand miles. And you know, he says, we have some

153
00:06:57,760 --> 00:06:59,760
Speaker 2: that you know, they claim can go longer. And I said,

154
00:07:00,480 --> 00:07:01,960
Speaker 2: what do you see that oil looking like?

155
00:07:02,000 --> 00:07:02,680
Speaker 1: And he says, it.

156
00:07:02,640 --> 00:07:06,000
Speaker 2: Still comes out blacker than coal, and you know, the

157
00:07:06,040 --> 00:07:07,839
Speaker 2: engine will last one hundred thousand miles.

158
00:07:07,880 --> 00:07:10,520
Speaker 1: He says, beyond that then there start there starts to

159
00:07:10,560 --> 00:07:11,120
Speaker 1: be issues.

160
00:07:11,720 --> 00:07:13,920
Speaker 2: And he said, if it were me, I'd still do

161
00:07:13,960 --> 00:07:16,040
Speaker 2: it in the three to four thousand mile range because

162
00:07:16,040 --> 00:07:17,840
Speaker 2: it just seems to be better for the engine. So

163
00:07:18,600 --> 00:07:22,960
Speaker 2: that being said, that's some real world experience my thought process.

164
00:07:23,840 --> 00:07:26,120
Speaker 1: You know, are we gonna run synthetic or conventional in

165
00:07:26,160 --> 00:07:29,800
Speaker 1: this Barry, I haven't done it.

166
00:07:30,120 --> 00:07:32,560
Speaker 4: The dealer a change the oil. I they put it

167
00:07:32,560 --> 00:07:33,680
Speaker 4: in conventional oil.

168
00:07:33,560 --> 00:07:37,080
Speaker 2: Right, you know, keep in mind the dealer is following

169
00:07:37,280 --> 00:07:42,040
Speaker 2: a maintenance marketing plan. All right, I'm sure they might

170
00:07:42,040 --> 00:07:43,880
Speaker 2: have even sold you this is part of the package

171
00:07:43,880 --> 00:07:46,240
Speaker 2: when you bought the car. You know, gee, Barry will

172
00:07:46,240 --> 00:07:48,720
Speaker 2: sell you this car for X y Z dollars and

173
00:07:49,160 --> 00:07:51,520
Speaker 2: you know, we'll even throw in the two thousand dollars

174
00:07:51,560 --> 00:07:54,240
Speaker 2: oil change package for free, and we'll just change the

175
00:07:54,280 --> 00:07:56,800
Speaker 2: oil every five thousand miles. And guess what if they

176
00:07:56,840 --> 00:07:59,600
Speaker 2: can drag maintenance out to the point where at one

177
00:07:59,640 --> 00:08:02,520
Speaker 2: hundred you have to buy a new car. Guess guess

178
00:08:02,520 --> 00:08:05,920
Speaker 2: who's winning and guess who's not. And it really comes

179
00:08:05,960 --> 00:08:09,600
Speaker 2: back to that if it's conventional oil, Barry, Yeah, technology

180
00:08:09,600 --> 00:08:12,239
Speaker 2: has gotten better. I admit that maybe you could sneak

181
00:08:12,280 --> 00:08:14,080
Speaker 2: it up to four thousand miles, but to go to

182
00:08:14,120 --> 00:08:17,320
Speaker 2: five on conventional I think you're pushing it. You know,

183
00:08:17,480 --> 00:08:20,920
Speaker 2: things start to happen. Things start to happen to conventional oils.

184
00:08:21,360 --> 00:08:26,080
Speaker 2: They haven't changed the technology to my knowledge as of

185
00:08:26,240 --> 00:08:29,640
Speaker 2: whatever time it is three fifteen on Saturday afternoon, June

186
00:08:29,680 --> 00:08:33,040
Speaker 2: the twenty seventh, twenty fifteen. That conventional oils are all

187
00:08:33,040 --> 00:08:34,480
Speaker 2: made of a similar base stock.

188
00:08:35,000 --> 00:08:36,719
Speaker 1: They have additives put in.

189
00:08:36,880 --> 00:08:39,240
Speaker 2: Those additives you're putting in are the vitamins that keep

190
00:08:39,280 --> 00:08:42,720
Speaker 2: oil going, and they start to wear out. At three

191
00:08:42,720 --> 00:08:45,559
Speaker 2: thousand miles. They're not worn out, they start to dissipate.

192
00:08:45,960 --> 00:08:48,880
Speaker 2: They start to become used up and depleted. And by

193
00:08:48,920 --> 00:08:51,360
Speaker 2: the time that engine has five thousand miles on it,

194
00:08:51,800 --> 00:08:55,760
Speaker 2: that engine is now working on a base stock oil

195
00:08:55,840 --> 00:08:59,080
Speaker 2: rated from nineteen sixty five by the Society of Automotive Engineers.

196
00:08:59,400 --> 00:09:02,200
Speaker 2: It's all about the vitamins and the engineering. If I

197
00:09:02,240 --> 00:09:06,160
Speaker 2: had just paid, oh, I'll take a guess here, twenty

198
00:09:06,200 --> 00:09:11,839
Speaker 2: eight thousand dollars for this twenty fifteen ultimo, Uh close.

199
00:09:11,600 --> 00:09:13,760
Speaker 4: Because I got it with the you know the blind

200
00:09:14,080 --> 00:09:15,120
Speaker 4: the blind spot warning.

201
00:09:15,320 --> 00:09:18,680
Speaker 2: Right, Yeah, so you paid, Okay, so you paid thirty

202
00:09:19,559 --> 00:09:22,200
Speaker 2: I would I would be using a synthetic oil. I

203
00:09:22,240 --> 00:09:26,560
Speaker 2: would be considering pens oil. As I've said before, pens

204
00:09:26,559 --> 00:09:29,600
Speaker 2: oil synthetic is tops in its field. That natural gas

205
00:09:29,640 --> 00:09:32,240
Speaker 2: derivative that pens Oil came up with a year ago,

206
00:09:32,280 --> 00:09:34,079
Speaker 2: a year and a half ago for their base stock

207
00:09:34,480 --> 00:09:36,439
Speaker 2: is second to none. It's the purest oil out there.

208
00:09:36,440 --> 00:09:39,920
Speaker 2: You can read more motor oil reimagine dot com and

209
00:09:40,120 --> 00:09:42,920
Speaker 2: I'd be changing it then. I'd change it every five

210
00:09:43,040 --> 00:09:44,080
Speaker 2: I have no problem with that.

211
00:09:45,520 --> 00:09:47,720
Speaker 4: But conventionally you would still do it three.

212
00:09:47,800 --> 00:09:51,320
Speaker 1: I would still do it three to thirty five hundred, yes, sir, yes, sir.

213
00:09:51,520 --> 00:09:53,040
Speaker 1: And I alway with the other car.

214
00:09:53,640 --> 00:09:55,480
Speaker 2: And I was going to say, the issue here is

215
00:09:55,559 --> 00:10:00,120
Speaker 2: heat and how you use the car, you know, and

216
00:10:00,160 --> 00:10:01,040
Speaker 2: that's the issue.

217
00:10:01,600 --> 00:10:03,560
Speaker 1: What kind of drive driving a highway?

218
00:10:03,960 --> 00:10:07,439
Speaker 2: Okay, if your highway's driving, use convention, I'll do it

219
00:10:07,520 --> 00:10:11,080
Speaker 2: four thousand. But you know what, don't split hairs, all right?

220
00:10:11,320 --> 00:10:14,200
Speaker 2: And you know, it's just my way of thinking. We

221
00:10:14,320 --> 00:10:17,800
Speaker 2: spend more time worrying about oil changes in this country

222
00:10:17,880 --> 00:10:19,640
Speaker 2: than we do should we get an extra cup of

223
00:10:20,000 --> 00:10:23,720
Speaker 2: extra large latte with foam at Starbucks? It boggles my mind,

224
00:10:25,080 --> 00:10:27,760
Speaker 2: you know, it's it's it's still a piece of machinery.

225
00:10:27,880 --> 00:10:31,120
Speaker 2: And if someone ended up spending one extra oil change

226
00:10:31,160 --> 00:10:33,760
Speaker 2: a year for the life of the car for seven

227
00:10:33,800 --> 00:10:36,760
Speaker 2: eight years, and they didn't have to do major engine

228
00:10:36,800 --> 00:10:38,240
Speaker 2: repair and they got to drive the car to one

229
00:10:38,320 --> 00:10:41,160
Speaker 2: hundred and forty hundred and fifty thousand miles after eight

230
00:10:41,160 --> 00:10:41,800
Speaker 2: and nine years.

231
00:10:42,920 --> 00:10:45,439
Speaker 1: You know, wasn't it worth? It was?

232
00:10:45,520 --> 00:10:47,440
Speaker 4: I had the previous quiet one hundred and thirty six

233
00:10:47,480 --> 00:10:50,360
Speaker 4: thousand miles and I did the oil changes about every

234
00:10:50,360 --> 00:10:51,280
Speaker 4: three thousand miles.

235
00:10:51,400 --> 00:10:53,880
Speaker 2: Right, Well, when the proof's in the pudding, right look

236
00:10:53,880 --> 00:10:55,760
Speaker 2: at you know? The technology hasn't gotten that much better.

237
00:10:55,800 --> 00:10:58,560
Speaker 2: You answered your own question, Barry. I appreciate the call.

238
00:10:58,600 --> 00:11:00,920
Speaker 1: Eight five five five six zero nine nine zero zero.

239
00:11:00,960 --> 00:11:34,040
Speaker 1: We're back right after this. Hey, welcome back.

240
00:11:34,080 --> 00:11:35,959
Speaker 2: We're I'm eating the card doctor eight five five five

241
00:11:36,000 --> 00:11:38,720
Speaker 2: six zero nine nine zero zeros the card Doctor hotline

242
00:11:38,760 --> 00:11:41,000
Speaker 2: cardoctorshow dot com for more information.

243
00:11:41,080 --> 00:11:43,000
Speaker 1: Let's keep it rolling. We've got a lot of calls

244
00:11:43,000 --> 00:11:43,400
Speaker 1: this hour.

245
00:11:43,679 --> 00:11:46,439
Speaker 2: John Appleton, Wisconsin, You're next up, two thousand and seven

246
00:11:46,480 --> 00:11:47,240
Speaker 2: Dodge Caravan.

247
00:11:47,400 --> 00:11:48,120
Speaker 1: How can I help you?

248
00:11:48,840 --> 00:11:52,600
Speaker 3: Well, I have a heater problem where I get fresh

249
00:11:52,679 --> 00:11:55,160
Speaker 3: air when I have the fresh air coming in and

250
00:11:55,200 --> 00:11:58,960
Speaker 3: it's about fifteen degrees warmers and outside air. Okay, of

251
00:11:59,000 --> 00:12:01,959
Speaker 3: its seventy it's come coming in at eighty four eighty five,

252
00:12:02,840 --> 00:12:05,680
Speaker 3: but when I turn on the air conditioner, it pulls

253
00:12:05,679 --> 00:12:09,319
Speaker 3: it right down. It's cold. Air is coming out of

254
00:12:09,400 --> 00:12:10,360
Speaker 3: fifty five degrees.

255
00:12:10,640 --> 00:12:15,000
Speaker 2: Okay, so the outlet temp on AC is good, but

256
00:12:15,040 --> 00:12:18,080
Speaker 2: when you're in heat, it doesn't seem to correspond to

257
00:12:18,120 --> 00:12:20,080
Speaker 2: what you've got the temp control set to on the

258
00:12:20,120 --> 00:12:20,720
Speaker 2: head itself.

259
00:12:21,440 --> 00:12:24,080
Speaker 3: Right, If you want to just take air from outside.

260
00:12:23,600 --> 00:12:27,200
Speaker 2: In and it is heating it, there's there's there's two

261
00:12:27,280 --> 00:12:29,560
Speaker 2: things that come to mind. Three Actually, one is there

262
00:12:29,600 --> 00:12:33,240
Speaker 2: are no problems with blend doors where the blend doors

263
00:12:33,280 --> 00:12:38,320
Speaker 2: will break. Understand what this system is like, John, go

264
00:12:38,360 --> 00:12:40,440
Speaker 2: to the front door of your house. If the door

265
00:12:40,520 --> 00:12:43,640
Speaker 2: is closed, that's heat. If the door is open, you're

266
00:12:43,640 --> 00:12:48,520
Speaker 2: gonna let cool ayer in. So if if John decides, hey,

267
00:12:48,520 --> 00:12:50,800
Speaker 2: I want to cool the house off halfway, and I'm

268
00:12:50,880 --> 00:12:53,760
Speaker 2: just simplifying the point, he opens the door halfway, it's

269
00:12:53,760 --> 00:12:57,200
Speaker 2: at fifty percent. The computer works off of a temperature

270
00:12:57,240 --> 00:12:59,320
Speaker 2: reading and it decides where to put that blend door.

271
00:12:59,640 --> 00:13:02,000
Speaker 2: If it's ses John Cole from middle of the road temp,

272
00:13:02,600 --> 00:13:04,920
Speaker 2: it tries to put the blend door at fifty percent.

273
00:13:05,520 --> 00:13:10,000
Speaker 2: It can't physically mechanically do it. But it has a

274
00:13:10,040 --> 00:13:13,480
Speaker 2: sensor attached to the top of your door hinge and

275
00:13:13,520 --> 00:13:16,000
Speaker 2: it sees the door open fifty percent and it stops

276
00:13:16,400 --> 00:13:19,480
Speaker 2: if that sensor is out of calibration. It thinks it's

277
00:13:19,520 --> 00:13:22,439
Speaker 2: at fifty percent, but maybe it's at sixty five or

278
00:13:22,520 --> 00:13:23,280
Speaker 2: vice versa.

279
00:13:23,760 --> 00:13:29,520
Speaker 1: So blend door position blend door hinge can be a problem.

280
00:13:30,080 --> 00:13:34,360
Speaker 2: Number one. Number two, blend door calibration. Sometimes the computer

281
00:13:34,400 --> 00:13:37,559
Speaker 2: gets stupid. It just it just loses where it is.

282
00:13:38,200 --> 00:13:40,800
Speaker 2: And there's a process where they call it blend door

283
00:13:40,880 --> 00:13:44,160
Speaker 2: calibration where they will sweep the door all the way open,

284
00:13:44,320 --> 00:13:46,600
Speaker 2: sweep the door all the way closed, and so the

285
00:13:46,640 --> 00:13:49,480
Speaker 2: computer now learns high spot low spot. It knows where

286
00:13:49,520 --> 00:13:53,880
Speaker 2: middle of the road is okay. And then third thing,

287
00:13:54,280 --> 00:13:57,440
Speaker 2: sometimes they have temp control head problems. Sometimes the actual

288
00:13:57,480 --> 00:14:00,880
Speaker 2: temperature control head goes out of calibration and provides.

289
00:14:00,559 --> 00:14:03,559
Speaker 1: Wrong signal to the BCM.

290
00:14:03,600 --> 00:14:05,720
Speaker 2: In this case, because this is a body computer issue,

291
00:14:06,440 --> 00:14:09,679
Speaker 2: it feeds it to the BCM and a chrysler and cause.

292
00:14:09,480 --> 00:14:10,080
Speaker 1: Its a problem.

293
00:14:10,120 --> 00:14:13,040
Speaker 2: That way, somebody's got to spend some time with diagnosis,

294
00:14:13,080 --> 00:14:15,040
Speaker 2: and I would think within an hour to two hours

295
00:14:15,080 --> 00:14:17,680
Speaker 2: of chop time, someone could give you a pretty good answer.

296
00:14:18,160 --> 00:14:21,320
Speaker 2: I'm starting with pulling codes out of the system, either

297
00:14:21,360 --> 00:14:24,440
Speaker 2: PCM or BCM, to see just what's coming up as

298
00:14:24,480 --> 00:14:26,840
Speaker 2: a possible fault and failure. But these are this is

299
00:14:27,000 --> 00:14:28,720
Speaker 2: not an uncommon complaint.

300
00:14:29,320 --> 00:14:32,320
Speaker 3: Yeah, that's my thing was. I asked the dealer and

301
00:14:32,360 --> 00:14:34,040
Speaker 3: he says, well, we can start with a two hundred

302
00:14:34,080 --> 00:14:37,120
Speaker 3: dollars estimized. Well, I'm not the only guy that.

303
00:14:37,120 --> 00:14:39,960
Speaker 2: Had this problem, right right, Well, I think what the

304
00:14:40,000 --> 00:14:42,000
Speaker 2: dealer is really saying is, John, We've got to go

305
00:14:42,040 --> 00:14:42,720
Speaker 2: through the steps.

306
00:14:43,000 --> 00:14:45,560
Speaker 1: Listen. You know, I say it to Harry all the time.

307
00:14:45,600 --> 00:14:47,920
Speaker 2: Harry I'll come by the shop and watch me work

308
00:14:47,960 --> 00:14:50,360
Speaker 2: on cars from time to time and he says, what's.

309
00:14:50,160 --> 00:14:50,560
Speaker 1: Wrong with this?

310
00:14:50,640 --> 00:14:52,040
Speaker 2: And I said this, and he goes, then why are

311
00:14:52,120 --> 00:14:54,760
Speaker 2: you doing that? Because I've got to go through the motions.

312
00:14:54,800 --> 00:14:57,040
Speaker 2: I've got to make sure that even though I know

313
00:14:57,160 --> 00:15:00,440
Speaker 2: it's this or this is part of it, that there

314
00:15:00,520 --> 00:15:03,560
Speaker 2: isn't more. You know, if I was working on a

315
00:15:03,560 --> 00:15:05,360
Speaker 2: relative's car, well, actually, if I was working on a

316
00:15:05,360 --> 00:15:06,920
Speaker 2: relatives car, I probably wouldn't work on it.

317
00:15:07,000 --> 00:15:09,800
Speaker 1: But if I was working on a relatives car for.

318
00:15:09,760 --> 00:15:11,880
Speaker 2: No money, yeah right, you know what John, it's that

319
00:15:12,080 --> 00:15:13,440
Speaker 2: all right, I don't have to take your money. I

320
00:15:13,440 --> 00:15:15,280
Speaker 2: don't have to I don't have to back up what

321
00:15:15,360 --> 00:15:18,600
Speaker 2: I say. Okay, I can just it's a random guess

322
00:15:18,600 --> 00:15:21,640
Speaker 2: at that point, or it's an educated guess. If someone's

323
00:15:21,720 --> 00:15:24,680
Speaker 2: taking your money to repair something on a commercial basis,

324
00:15:25,240 --> 00:15:28,520
Speaker 2: they owe it to you to charge you for a

325
00:15:28,560 --> 00:15:31,880
Speaker 2: diagnosis or to perform a diagnosis at the very least.

326
00:15:32,080 --> 00:15:33,000
Speaker 1: So when they turn to you.

327
00:15:32,960 --> 00:15:37,000
Speaker 2: And say, hey, John, it's this, it's X number of dollars,

328
00:15:37,320 --> 00:15:40,640
Speaker 2: you're comfortable going. Yeah, okay, it's not just a guess.

329
00:15:41,640 --> 00:15:43,800
Speaker 2: I get where you're coming from. And just the fact

330
00:15:43,840 --> 00:15:45,840
Speaker 2: that I can sit here and you know, rattle off

331
00:15:45,880 --> 00:15:47,000
Speaker 2: three possibilities.

332
00:15:47,440 --> 00:15:49,880
Speaker 1: Yeah, could all Could it be any one of those three? Sure?

333
00:15:50,360 --> 00:15:52,240
Speaker 2: It could also be a mouse that crawled under the

334
00:15:52,280 --> 00:15:54,520
Speaker 2: hood and was chewing halfway through the wiring harness that

335
00:15:54,560 --> 00:15:58,560
Speaker 2: nobody can see. It could be four other possibilities. I mean,

336
00:15:58,640 --> 00:16:01,880
Speaker 2: the list of what could be is twelve steps deep.

337
00:16:02,160 --> 00:16:04,880
Speaker 2: Diagnosis is always a good thing to do, and it's

338
00:16:04,920 --> 00:16:06,920
Speaker 2: it's it's a logical place to start. So I have

339
00:16:06,960 --> 00:16:08,440
Speaker 2: to agree with the dealer in this case.

340
00:16:09,200 --> 00:16:13,800
Speaker 3: So the dealer's got to set and I mean, I'm

341
00:16:14,120 --> 00:16:15,520
Speaker 3: a diagnostic tool up to.

342
00:16:15,680 --> 00:16:17,720
Speaker 2: Right, he's gonna set a diagnostic tool up, he's gonna

343
00:16:17,760 --> 00:16:20,960
Speaker 2: go through go through some parameters. The key that will

344
00:16:21,000 --> 00:16:23,359
Speaker 2: tell you whether or not it was a good diagnosis

345
00:16:24,040 --> 00:16:26,560
Speaker 2: is what they come back with. Do they come back

346
00:16:26,560 --> 00:16:28,160
Speaker 2: and say, you, John, it's going to be four hundred

347
00:16:28,160 --> 00:16:30,000
Speaker 2: and thirty nine dollars and ninety three cents and this

348
00:16:30,040 --> 00:16:32,320
Speaker 2: will fix the car? Or are they going to say

349
00:16:32,320 --> 00:16:34,440
Speaker 2: it's four hundred ninety three dollars and thirty nine cents

350
00:16:34,640 --> 00:16:36,840
Speaker 2: and this might fix the car? And then you have

351
00:16:36,960 --> 00:16:39,640
Speaker 2: to ask why is it might? What did I what

352
00:16:39,680 --> 00:16:41,320
Speaker 2: did I spend the diagnosis for?

353
00:16:41,840 --> 00:16:42,440
Speaker 1: And in some.

354
00:16:42,400 --> 00:16:45,800
Speaker 2: Cases it's it could be a two step process. But

355
00:16:46,160 --> 00:16:48,640
Speaker 2: this also comes back to do you trust the dealer?

356
00:16:51,120 --> 00:16:56,320
Speaker 3: Well, I mean I don't normally go to dealers independence, right,

357
00:16:56,520 --> 00:16:58,320
Speaker 3: so I thought I should go to the dealer.

358
00:16:58,360 --> 00:17:00,000
Speaker 1: Well have you talked have you talked to your indie

359
00:17:00,360 --> 00:17:01,960
Speaker 1: mechanic about whether or not he can fix this?

360
00:17:02,680 --> 00:17:03,120
Speaker 4: I will.

361
00:17:03,480 --> 00:17:06,879
Speaker 2: Yeah, that's the first step, because you know what, sometimes

362
00:17:06,880 --> 00:17:09,560
Speaker 2: it's not about who does it, it's do you trust them?

363
00:17:09,640 --> 00:17:12,000
Speaker 1: And that's the key, that's the key.

364
00:17:12,119 --> 00:17:14,359
Speaker 2: I was at the I went to the chiropractor this morning,

365
00:17:14,359 --> 00:17:16,200
Speaker 2: real quick before I let you go. And I got

366
00:17:16,240 --> 00:17:17,520
Speaker 2: out of the car and one of the fellas at

367
00:17:17,520 --> 00:17:18,760
Speaker 2: the chiropractor knows who I am.

368
00:17:18,760 --> 00:17:20,800
Speaker 1: And what I do, and he got out of his car.

369
00:17:21,040 --> 00:17:22,640
Speaker 1: He had come down. He had got in his car.

370
00:17:22,680 --> 00:17:24,560
Speaker 2: He saw me pulling in the truck and he got

371
00:17:24,560 --> 00:17:25,960
Speaker 2: out and he came over and he said, listen, run.

372
00:17:26,000 --> 00:17:27,640
Speaker 2: He goes, you know the Honda that we were talking about,

373
00:17:27,680 --> 00:17:30,159
Speaker 2: and I said, yeah, we you know, you can imagine

374
00:17:30,200 --> 00:17:32,280
Speaker 2: what the chiropractice office is like every Saturday.

375
00:17:32,320 --> 00:17:34,639
Speaker 1: It's it's you know, it's the prelude to this show.

376
00:17:35,080 --> 00:17:37,280
Speaker 2: And he said, well, I took it into the Honda

377
00:17:37,320 --> 00:17:38,919
Speaker 2: dealer to have some tires put on, and they told

378
00:17:38,960 --> 00:17:40,560
Speaker 2: me I need for an end work. I took it

379
00:17:40,600 --> 00:17:43,639
Speaker 2: to my regular mechanic. He says, I don't. Can I

380
00:17:43,640 --> 00:17:46,600
Speaker 2: bring it to you for a real answer, And you know,

381
00:17:46,720 --> 00:17:49,680
Speaker 2: I knew what he was saying. He trusted me, And

382
00:17:50,240 --> 00:17:53,560
Speaker 2: you know, trust is everything in a service relationship. And

383
00:17:53,560 --> 00:17:56,080
Speaker 2: if you don't trust the guy, then I don't care

384
00:17:56,080 --> 00:17:57,879
Speaker 2: if they do it for half.

385
00:17:57,680 --> 00:18:01,399
Speaker 1: Price or double the price. It's a bad choice. So

386
00:18:01,440 --> 00:18:02,360
Speaker 1: you got to trust the guy.

387
00:18:02,359 --> 00:18:05,040
Speaker 2: That's working on your car, your house, your kitchen sink,

388
00:18:05,440 --> 00:18:08,280
Speaker 2: and handling your legal affairs. Go get a second opinion,

389
00:18:08,320 --> 00:18:09,280
Speaker 2: Go talk to your mechanic.

390
00:18:09,320 --> 00:18:11,000
Speaker 1: John. We'll start the war from there. All right.

391
00:18:11,040 --> 00:18:13,120
Speaker 3: So all right, thank you, really enjoy your show.

392
00:18:13,240 --> 00:18:15,399
Speaker 1: You're very welcome. Thank you. I'm glad. I'm glad to

393
00:18:15,440 --> 00:18:18,240
Speaker 1: be here for you and everyone else. I can't say

394
00:18:18,320 --> 00:18:23,639
Speaker 1: enough about trust. You know, it's money in a relationship.

395
00:18:23,680 --> 00:18:24,680
Speaker 1: It changes everything.

396
00:18:24,760 --> 00:18:29,720
Speaker 2: It's it's it's it's you know, it's that boundary that

397
00:18:29,880 --> 00:18:35,400
Speaker 2: defines where that relationship goes. And if someone's gonna take

398
00:18:35,440 --> 00:18:39,399
Speaker 2: your money, they owe you a diagnosis and at least

399
00:18:39,400 --> 00:18:40,320
Speaker 2: then with confidence.

400
00:18:40,359 --> 00:18:41,600
Speaker 1: Yeah, some things are obvious.

401
00:18:41,640 --> 00:18:44,359
Speaker 2: The fan belt or the alternator belt fell off the car,

402
00:18:44,680 --> 00:18:46,560
Speaker 2: you know, if there's no diagnosis there, the belt's gone.

403
00:18:46,600 --> 00:18:49,400
Speaker 2: The water pump's leaking, Yeah, there's no diagnosis there. Why

404
00:18:49,440 --> 00:18:52,159
Speaker 2: does my car overheat in traffic after driving four and

405
00:18:52,200 --> 00:18:56,119
Speaker 2: a half hours up Mountain Vincible in one hundred and

406
00:18:56,200 --> 00:18:56,880
Speaker 2: ten degree heat?

407
00:18:56,960 --> 00:18:59,080
Speaker 1: Well, could be a radiator, could be a water pump?

408
00:18:59,160 --> 00:19:00,919
Speaker 1: Could it would have should have time to pay for

409
00:19:00,960 --> 00:19:03,120
Speaker 1: a diagnosis. I'm on an Indian the card doctor.

410
00:19:03,240 --> 00:19:06,000
Speaker 2: We're back right after this