1 00:00:00,480 --> 00:00:08,200 Speaker 1: It's another Jubile phone frame morning. Hello. Hi, my name 2 00:00:08,240 --> 00:00:11,960 Speaker 1: is Pete Eakins. I'm calling from the learning app. So 3 00:00:11,960 --> 00:00:15,200 Speaker 1: I was looking for Roberto. Wait, you're you're you're calling 4 00:00:15,240 --> 00:00:21,000 Speaker 1: from Yes, yes, I'm calling from. Um it's a learning 5 00:00:21,000 --> 00:00:25,919 Speaker 1: app that you've purchased. It's for helping children learn, but 6 00:00:26,079 --> 00:00:29,400 Speaker 1: making learning fun. Yeah, I'm aware of it. How can 7 00:00:29,400 --> 00:00:31,600 Speaker 1: I help you? And is this is this? Is this Roberto? 8 00:00:32,680 --> 00:00:37,400 Speaker 1: It's it's actually Roberto. Oh, I'm sorry, h Roberto. Is 9 00:00:37,400 --> 00:00:42,239 Speaker 1: this Roberto? Yeah, that's him. Okay, I'm just calling to 10 00:00:42,479 --> 00:00:47,120 Speaker 1: offer you a full refund. Actually, um, I don't understand 11 00:00:47,240 --> 00:00:49,040 Speaker 1: the refunds. So what I'm we're actually still using it, 12 00:00:49,080 --> 00:00:52,680 Speaker 1: my kids using it right, right right, and we would 13 00:00:52,680 --> 00:00:55,120 Speaker 1: like you to stop using it. Well, I mean you 14 00:00:55,480 --> 00:00:57,120 Speaker 1: want me to stop using it? I mean I'm not 15 00:00:57,120 --> 00:00:58,600 Speaker 1: the one that uses it. My son used it. Why 16 00:00:58,600 --> 00:01:00,160 Speaker 1: do you want to like? Yeah, we would prefer for 17 00:01:00,400 --> 00:01:04,200 Speaker 1: if your son not use our app, and we we're 18 00:01:04,200 --> 00:01:06,600 Speaker 1: willing to offer you a full refund, actually even pay 19 00:01:06,680 --> 00:01:09,520 Speaker 1: a little bit. I mean, I mean, what why is that? 20 00:01:09,600 --> 00:01:14,600 Speaker 1: I don't I don't understand. Well, um, it's a learning 21 00:01:14,640 --> 00:01:18,959 Speaker 1: app for children to make learning fun and one of 22 00:01:18,959 --> 00:01:23,400 Speaker 1: the things that we pride ourselves on as results, and 23 00:01:24,000 --> 00:01:28,760 Speaker 1: you know, we track usage and it's obvious that your son, 24 00:01:29,880 --> 00:01:35,520 Speaker 1: right right, is, um, let's see uh ruining the statistics 25 00:01:35,520 --> 00:01:36,960 Speaker 1: when it comes to our app because he's so dumb. 26 00:01:37,920 --> 00:01:42,319 Speaker 1: What did you say, ruining your statistics? Yeah, we like 27 00:01:42,360 --> 00:01:44,280 Speaker 1: to prove that we're actually helping people learn, and there's 28 00:01:44,480 --> 00:01:48,480 Speaker 1: no progress at all, and it's clearly obvious that it 29 00:01:49,160 --> 00:01:50,600 Speaker 1: isn't a help. And I don't think it's the app 30 00:01:50,600 --> 00:01:52,000 Speaker 1: because the app has helped a lot of people. So 31 00:01:52,040 --> 00:01:54,480 Speaker 1: we're just assuming that your son is just he's really 32 00:01:54,520 --> 00:01:57,440 Speaker 1: screwing up our results. And I think that he could 33 00:01:57,480 --> 00:01:59,280 Speaker 1: probably ruin our business if you continue to use our 34 00:01:59,280 --> 00:02:02,120 Speaker 1: app because it's not working? Is it? What? This is? 35 00:02:02,160 --> 00:02:04,080 Speaker 1: This is? This is unbelievable. I can't even believe that 36 00:02:04,080 --> 00:02:06,640 Speaker 1: you have the audacity to call what are you? What 37 00:02:06,680 --> 00:02:08,560 Speaker 1: are your what are your customers that uses your app? 38 00:02:08,760 --> 00:02:11,639 Speaker 1: And tell me that my son is what did you 39 00:02:11,680 --> 00:02:13,240 Speaker 1: call my son? By the way, what did you call 40 00:02:13,280 --> 00:02:15,400 Speaker 1: my son? I didn't call him anything. What's his name? 41 00:02:15,440 --> 00:02:18,160 Speaker 1: I call him by his name? Well, you know what, 42 00:02:18,200 --> 00:02:20,639 Speaker 1: I think, I actually think you called him dumb or 43 00:02:20,960 --> 00:02:22,920 Speaker 1: call him umb You're you're actually you're actually going to 44 00:02:22,960 --> 00:02:25,360 Speaker 1: that point. You're and you're calling me to tell me 45 00:02:25,440 --> 00:02:29,880 Speaker 1: that my son is ruining your statistics and your Yeah, 46 00:02:29,960 --> 00:02:33,320 Speaker 1: and we're prepared to pay you a thousand dollars extra 47 00:02:33,440 --> 00:02:37,079 Speaker 1: if you just don't let him use the app you 48 00:02:38,720 --> 00:02:41,120 Speaker 1: do what? Let me talk to your manager right now. 49 00:02:41,120 --> 00:02:44,000 Speaker 1: I don't even want to talk to you anymore. So sorry, 50 00:02:44,080 --> 00:02:47,240 Speaker 1: while you were talking, I've been looking up beats on Wikipedia, 51 00:02:47,240 --> 00:02:49,480 Speaker 1: and I was reading about beats, not the music kind 52 00:02:49,520 --> 00:02:51,320 Speaker 1: of food kind because I'm in the food. What'd you say? 53 00:02:51,320 --> 00:02:54,160 Speaker 1: I'm sorry, I missed it. Listen to me. I don't 54 00:02:54,160 --> 00:02:55,919 Speaker 1: give up. If you didn't hear me, you're the one 55 00:02:55,960 --> 00:03:00,920 Speaker 1: calling me. I think we have a reception problem because 56 00:03:00,919 --> 00:03:03,680 Speaker 1: something just happened there. I was all blurbally. What you're 57 00:03:03,680 --> 00:03:11,160 Speaker 1: trying to say to me, I can't understand it. You okay, 58 00:03:11,360 --> 00:03:14,960 Speaker 1: I'm sorry, Robert, Robert again, it's happening with the phone again. 59 00:03:15,000 --> 00:03:16,760 Speaker 1: If something keeps happening when you're talking to me, I 60 00:03:16,760 --> 00:03:18,000 Speaker 1: know you want to talk to a manager, but then 61 00:03:18,000 --> 00:03:25,240 Speaker 1: it gets all horribly you I'm speaking Spanish more thanky 62 00:03:25,280 --> 00:03:28,239 Speaker 1: because you pick me. You're so smart, you can't even 63 00:03:28,240 --> 00:03:31,239 Speaker 1: know that I'm speaking another language. Bro, that's how smart 64 00:03:31,320 --> 00:03:34,600 Speaker 1: you are. You need some education, you need some hobby, 65 00:03:34,880 --> 00:03:37,720 Speaker 1: you need a better life because you suck man, and 66 00:03:37,880 --> 00:03:40,640 Speaker 1: one more time. And it's funny, all right, because that's 67 00:03:40,680 --> 00:03:46,400 Speaker 1: how you're taking it. It is a stupid Oh I 68 00:03:46,440 --> 00:03:50,120 Speaker 1: got it. You're speaking Spanish. See well, I'll have you 69 00:03:50,160 --> 00:03:53,560 Speaker 1: know I speak a little Spanish. Oh too, Helloha, como 70 00:03:53,680 --> 00:04:01,640 Speaker 1: estes you are a idiots? Helloha you are Ola is Spanish? 71 00:04:01,720 --> 00:04:04,880 Speaker 1: Aloha is Hawaiian loser. Oh well, then I should just 72 00:04:04,880 --> 00:04:08,160 Speaker 1: tell you it's a prank phone call. Then I thought 73 00:04:08,200 --> 00:04:10,520 Speaker 1: I was multi lingual. There, I guess not. What are 74 00:04:10,520 --> 00:04:13,480 Speaker 1: you talking about now? Oh? This is actually Jewbil calling 75 00:04:13,480 --> 00:04:14,880 Speaker 1: from the Jewel Show doing a phone prank on you 76 00:04:14,920 --> 00:04:20,120 Speaker 1: and your wife set you up? What No, No. She 77 00:04:20,600 --> 00:04:23,320 Speaker 1: said that you guys downloaded some learning app for your 78 00:04:23,360 --> 00:04:25,080 Speaker 1: kid and wanted me to mess with you about it. 79 00:04:25,839 --> 00:04:29,800 Speaker 1: She also said you have a temper. Well, I mean, 80 00:04:29,880 --> 00:04:32,919 Speaker 1: I mean, what gave that away? Wake up every morning 81 00:04:32,960 --> 00:04:34,240 Speaker 1: with jubil phone pranks