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Speaker 1: Ron Anian, I think the mechanic should know everything that

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Speaker 1: you know about that vehicle, good bit or and different.

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Speaker 1: I think you should be prepared on a first time

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Speaker 1: visit for that mechanic to look the vehicle over.

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Speaker 2: It's run, the car Doctor.

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Speaker 3: It's only for like maybe a second or two, and

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Speaker 3: you're like, golly, you felt like somebody was gonna put

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Speaker 3: the handbrake on while I was.

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Speaker 2: Sing in the traffic.

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Speaker 4: This is this is while you're driving, Mike, just out

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Speaker 4: of the blue. Welcome to the radio home of ron Ananian,

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Speaker 4: the Car Doctor. Since nineteen ninety one. This is where

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Speaker 4: car owners the world overturned to for their definitive opinion

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Speaker 4: on automotive repair. If your mechanics giving you a busy signal,

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Speaker 4: pick up the phone and call in. The garage doors

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Speaker 4: are open, but.

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Speaker 2: I am here to take your calls at eight five

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Speaker 2: five five six nine.

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Speaker 4: Hundred and now he.

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Speaker 3: Running.

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Speaker 2: Before I start with reasonable repair and talk, I want

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Speaker 2: to talk about reasonable repair. Actually is where I want

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Speaker 2: to go before I get started, and I just want

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Speaker 2: to explain a situation we had at the shop this week.

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Speaker 2: And I think it's the right way to go, and

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Speaker 2: I think it's the responsibility of repair shops to do this,

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Speaker 2: and you know me, I kind of tell you the

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Speaker 2: way I think repair shops that operate it just seems

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Speaker 2: to be I guess I'm what you might call pushy.

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Speaker 2: So we had a gentleman come in with an eight

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Speaker 2: Mitsubishi Endeavor. Now there's two problems here. One it's an

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Speaker 2: almost seventeen year old vehicle, all right. And number two,

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Speaker 2: it's actually three problems. Number two, it's it's rusting out

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Speaker 2: to the point that the rust is coming up through

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Speaker 2: the rockers. When you open the driver's door, you can

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Speaker 2: see the rust pimples around that portion of the floorboard

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Speaker 2: that you step on, So you know this thing's got

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Speaker 2: rust issues. And it's it's not long for this planet.

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Speaker 2: And number three, it's a Midsubishi. So getting parts for

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Speaker 2: this the only thing worse in terms of getting parts

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Speaker 2: for is probably in Asuzu, all right, which has been

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Speaker 2: out of the market for twenty years, if not longer.

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Speaker 2: So how do you approach a vehicle like that? And

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Speaker 2: you have to come up with reasonable repair because I

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Speaker 2: think I think everything gets thrown out the window when

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Speaker 2: you're faced with a vehicle like this. It's got sixty

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Speaker 2: seven thousand miles on it's seventeen eighteen years young, and

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Speaker 2: it has it just doesn't go far. Was it going

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Speaker 2: four thousand miles a year? It goes to the grocery store,

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Speaker 2: church and back home again, and that's it. So and

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Speaker 2: I think this is the responsibility the repair shop. I

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Speaker 2: think as I as I explained to Nathan, and I

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Speaker 2: believe myself to be right that Nathan, We're going to do.

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Speaker 2: We're going to make sure the breaks are good, the

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Speaker 2: tires are good, the battery you know, is good. It'll

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Speaker 2: start because if you get buried too deep at a

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Speaker 2: vehicle like that, you reach a point of no return.

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Speaker 2: And even though this was our first time together, he

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Speaker 2: and I, this is his first service visit with us,

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Speaker 2: he seemed to really appreciate the fact. And I hope

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Speaker 2: he did, and I believe he did. When I said

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Speaker 2: it's time, it's time to get rid of this vehicle,

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Speaker 2: or you know, to start replacing it. You know you

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Speaker 2: can tell you stand on the side of the counter,

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Speaker 2: on the back side of the counter where I've been

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Speaker 2: for the past ten years. You get to recognize certain

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Speaker 2: traits and characteristics of people. And Nathan was number one,

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Speaker 2: I think looking for somebody to tell him, yeah, it's time.

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Speaker 2: And number two, someone to give him that gentle push

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Speaker 2: that say okay, what are you waiting for? Because he's

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Speaker 2: going to be due for tires in the fall. The

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Speaker 2: tires are a little dry rotted, and for his three

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Speaker 2: miles this way and three miles that way, he'll be okay.

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Speaker 2: But I wouldn't take it out on the highway. I

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Speaker 2: wouldn't go long distance. I wouldn't trust it in all

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Speaker 2: realistic weather conditions like we would you know, any other vehicle.

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Speaker 2: I think it's important that shops turned down work when

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Speaker 2: they're supposed to. I think it's important for shops to say, hey,

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Speaker 2: you know this isn't worth fixing. This is more appropriately

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Speaker 2: This money is more appropriately spent doing something else, and

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Speaker 2: I think you'll make customers that way. I think people

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Speaker 2: really appreciate that. You know, they come to us as

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Speaker 2: repair shops like they go to a doctor, and they're

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Speaker 2: looking for advice as much as they are the repair.

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Speaker 2: The actual physical fix and reasonable repair is just something

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Speaker 2: repair shops. I give credit to the ones that are

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Speaker 2: doing it more and more, and I think more need

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Speaker 2: to do it instead of just making people numbers and

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Speaker 2: you know, number seventeen, number twenty, you know, just standing

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Speaker 2: there just coming up with numbers and throwing out estimates

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Speaker 2: for ridiculous amounts that on vehicles that just aren't justified.

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Speaker 2: I think that's wrong. So just a word of caution.

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Speaker 2: Let's wander over to the phones. Let's go to where

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Speaker 2: are we going?

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Speaker 5: First?

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Speaker 2: Let's go to Paul in Wisconsin. Paul, Wisconsin, How are

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Speaker 2: you today, sir? How can I help?

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Speaker 3: Pretty good? Ron, thanks for taking a call my problem. Yeah,

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Speaker 3: I have my dad's nineteen seventy three Opal Manta rally cool.

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Speaker 3: I'm trying to get that. I'm trying to get that

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Speaker 3: car running properly. Real Briefly, last year, at the end

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Speaker 3: of the year, I was driving back from a car

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Speaker 3: show and the thing started sputtering, bucking. Wanted to stall.

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Speaker 3: It smoothed out after a few, you know, maybe a

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Speaker 3: minute or so, and then I proceeded on. I park it.

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Speaker 3: And I worked on a little bit last fall and

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Speaker 3: couldn't get it running. It just it wouldn't start and

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Speaker 3: run properly. And this well, this past spring, like the

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Speaker 3: last month, I'm at a loss to get to get

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Speaker 3: this thing running. Properly.

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Speaker 2: So give me, give me the list. What have you

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Speaker 2: done to it?

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Speaker 3: Okay? Uh, I know you hate me. I'm throwing part

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Speaker 3: that I put a new Weber thirty two slash thirty

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Speaker 3: six DGV carburetor in it, right, Okay, I put a

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Speaker 3: new condenser rotor distributor cap and cleaned checked the plugs.

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Speaker 3: Let's see. That's about it right now.

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Speaker 2: Okay, I'm going to make you buy tools. But you

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Speaker 2: like doing that, right, because you like you like tinkering.

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Speaker 2: It's in your nature.

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Speaker 3: Yeah, I can't help myself.

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Speaker 2: Okay, So go down to your local ot To parts

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Speaker 2: store and ask them for a spark tester. Now, the

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Speaker 2: difference between using a spark tester and the screwdriver you've

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Speaker 2: been holding upside the spark plug wire to the cylinder

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Speaker 2: head is because I know that most of the guys

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Speaker 2: that don't have spark testers tend to use a screwdriver

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Speaker 2: handle is or a screwdriver with a handle. Is that

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Speaker 2: when you test for spark in atmosphere, it's less pressure

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Speaker 2: than what's in the cylinder. Right. The laws of physics

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Speaker 2: dictate that if you you've done a compression test on

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Speaker 2: engines in your lifetime. Yes, how much compression did you

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Speaker 2: get out of an engine one hundred and fifty one

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Speaker 2: hundred and sixty.

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Speaker 3: On this engine, I'm getting around one hundred and twenty Okay.

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Speaker 2: Is one hundred and twenty psi more than the atmospheric

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Speaker 2: pressure pushing you down, holding you on the planet.

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Speaker 3: Yeah?

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Speaker 2: Yeah, So it is it easier for an ignition system

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Speaker 2: that's designed to operate in one hundred and twenty psi

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Speaker 2: to operate in fourteen point seven psi, which actually is

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Speaker 2: atmospheric pressure, by the way, on average, depending upon where

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Speaker 2: you are, a relation to C level fourteen five, fourteen seven.

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Speaker 2: So it's easier, right, So using a screwdriver just means

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Speaker 2: it's got spark. Does it have strong enough spark? Does

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Speaker 2: the coil have enough power? Does the ignition system have

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Speaker 2: the ability to produce correctly?

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Speaker 5: No?

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Speaker 2: And understand, and I say this a thousand times. Diagnosing

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Speaker 2: isn't about what's wrong. It's proving what's right some times, okay,

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Speaker 2: And you know, you want to know what's good. You

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Speaker 2: want to know what's good. If you know what, if

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Speaker 2: you ever came to the shop and you looked around

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Speaker 2: the shop, or if you watch the videos you start

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Speaker 2: looking at the videos, look at the walls of the

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Speaker 2: shop where the equipment's hanging up. Some of it's hanging

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Speaker 2: up in a very specific procedure, because I would sit

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Speaker 2: there with a cup of coffee and look at the

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Speaker 2: wall and go, let's see I did this, And then

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Speaker 2: I would start to look at the tools. Did I

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Speaker 2: check vacuum, did I check timing? Did I scan it?

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Speaker 2: Did I do a fuel injector power balance test? Did

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Speaker 2: I do this? Did I do that? It's up there

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Speaker 2: because it jiggles my brain, because our brain tends to

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Speaker 2: get emotional, and I'm trying to be factual. You dig right,

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Speaker 2: So I want you to go to a parts house

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Speaker 2: spend twenty bucks by a spark tester. All right, look

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Speaker 2: at them. They'll probably be a couple of different choices.

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Speaker 2: There are some that's just a looks like it looks

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Speaker 2: like a spark plug with an alligator clip attached to it,

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Speaker 2: and they work. Okay. I like the black one. There's

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Speaker 2: a black plastic one out there. It's really simple, and

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Speaker 2: what it does is you can there's a little graduated

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Speaker 2: gauge on it that'll show you, you know, ten thousand

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Speaker 2: volts twenty thousand volts, thirty thousand vaults, and so on.

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Speaker 2: And you can clip the one end of the alligator

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Speaker 2: clip to the cylinder head, put the spark plug wire

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Speaker 2: on the other end, set it for thirty thousand vaults.

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Speaker 2: A points system in a nineteen seventy two automobile that

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Speaker 2: things should produce between twenty five and thirty thousand vaults.

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Speaker 2: You should get a real angry, bluish white spark, all right,

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Speaker 2: if you want to, if you've got another vehicle in

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Speaker 2: the household, start playing with it. Always learn how to

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Speaker 2: use a tool on a good vehicle before you start

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Speaker 2: using it on a bad vehicle. So you know what

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Speaker 2: good looks like, right, And let's take spark off the table.

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Speaker 2: Let's eliminate it, all right. You know a pick a

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Speaker 2: spark plug, crank it over. If you can get the

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Speaker 2: engine to run, missing, missing on one cylinder, don't care,

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Speaker 2: and watch the spark click click click, click, click, click

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Speaker 2: click click. Is it doing that? Or is it click

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Speaker 2: click click click click?

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Speaker 3: Is it?

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Speaker 2: You know? Is it sparking on a consistent basis? All right?

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Speaker 2: And you'll understand what I mean if you watch it

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Speaker 2: on a good engine versus the engine you're working on capeche.

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Speaker 2: So let's let's take spark off the table. We know

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Speaker 2: how to test that. Do you own a vacuum gauge?

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Speaker 3: Yes? I do?

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Speaker 2: Okay, let's let's talk about manifold vacuum add idle on

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Speaker 2: a healthy engine. Manifold vacuum on an older car. Before

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Speaker 2: we got into variable valve timing and crazy cam overlaps

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Speaker 2: and all the other things, you typically see sixteen to

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Speaker 2: eighteen inches a manifold vacuum, right, okay, where's where's manifold vacuum?

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Speaker 2: If it's lower than sixteen? Why do we have a

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Speaker 2: restricted exhaust? Do we have an engine that jumped time

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Speaker 2: for some reason? Do we have a mechanical valve train issue? Right?

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Speaker 2: Just just starting to break it down, and then let's

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Speaker 2: talk about the other the last part of it. Fuel pressure,

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Speaker 2: all right? You know where where is fuel pressure on this?

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Speaker 2: All right? And and I'm guessing that you were able

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Speaker 2: to prove that it had fuel to the carburetor.

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Speaker 3: Yes, there's a steady stream going into the carburetor. The

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Speaker 3: carburetor bowl is being filled. I get a good squirt

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Speaker 3: of fuel into the carburetor. You know, when I pushed

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Speaker 3: on an accelerator pedal.

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Speaker 2: But you're going to tell me it feels like it's

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Speaker 2: running out of gas, right, yes, okay? So have you

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Speaker 2: have you done a vacuum pull test on the mechanical

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Speaker 2: is a mechanical fuel pump? Right?

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Speaker 3: Right?

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Speaker 2: Okay? Have you done a mechanical pull test? Hook your

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Speaker 2: vacuum gauge up to the inlet of the fuel pump.

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Speaker 2: Crank the engine, over watch the vacuum gauge. What does

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Speaker 2: it do? Right? And if that passes? How about what's

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Speaker 2: in the tank? Could the sock in the tank? You know,

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Speaker 2: there should be a filter in the tank on the

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Speaker 2: end of the tube, right right. Could we have a

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Speaker 2: clog sock? Could we have a sock that's collapsed? How

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Speaker 2: old is that? If that's the original tank set up,

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Speaker 2: not open since nineteen seventy two, UFA.

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Speaker 3: I open it up and I cleaned it. That was

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Speaker 3: probably fifteen years ago.

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Speaker 2: Right, Think about that now, Think about that statement, Paul,

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Speaker 2: fifteen years ago?

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Speaker 3: Right?

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Speaker 2: Well, you know, listen to me. The hot rod is

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Speaker 2: new to me. My hot rod is new. I finished

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Speaker 2: it in twenty ten. Think about what I'm saying. I

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Speaker 2: finished it fifteen years ago. I've driven it two and

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Speaker 2: eighty three miles. I need to drive it more. It's

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Speaker 2: fifteen years old. This is the age where most of

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Speaker 2: my customers are throwing their cars away, right, you know,

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Speaker 2: So we get caught up in that. You see the

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Speaker 2: emotion side. Our brain is kicking in and preventing us.

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Speaker 2: So I tell you what, Sit sit tight real quick, Paul.

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Speaker 2: I'm gonna come back and finish up with you. Only

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Speaker 2: pull over and take this pause. I'm running any in

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Speaker 2: the car doctor. We'll be back right after this. He

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Speaker 2: drives that way.

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Speaker 4: But when it comes to fixing cars, Ron has car

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Speaker 4: advice done right eight five five five six zero nine

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Speaker 4: to nine zero zero.

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Speaker 2: Here's Ron. Hey, let's uh, Paul, you're still there, sir Paul.

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Speaker 2: Let's see is Paul there?

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Speaker 3: Yeah? Can you hear me?

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Speaker 5: Yes, sir?

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Speaker 2: Okay, Let's let's let me just finish up with you. So,

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Speaker 2: you know, think of it like this. What is an engine?

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Speaker 2: An engine's a big air pump, air in air out right.

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Speaker 2: It needs ignition, it needs fuel. Attack each system individually.

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Speaker 2: How would you approach it? If you could put components

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Speaker 2: on the workbench in front of you, how would you

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Speaker 2: test it? Last two thoughts all right, Put a vault

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Speaker 2: met you own a vault meter, Yes, put a vault

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Speaker 2: meter on the positive side of the coil. Right, it's

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Speaker 2: got to have it's got to have a constant twelve

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Speaker 2: vaults right right, this this engine will sit there and

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Speaker 2: run correct.

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Speaker 3: Uh, it'll eventually stall out.

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Speaker 2: All right, Well that's good. No, that's good brother. All right,

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Speaker 2: all right, let's let's let's get it to the point

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Speaker 2: where it runs. Do you do you own a setup

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Speaker 2: where you can feed propane to the engine to see

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Speaker 2: if it's a fuel issue. No, all right, you know

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Speaker 2: you may want to do that. There's a propane and

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Speaker 2: Richmond tool out there. It's made by OTC Tools. It's

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Speaker 2: in the fifty to one hundred dollars range. I forget

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Speaker 2: the part number seventy five fifty nine or seventy five

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Speaker 2: sixty something like that. They used it on Chrysler Lean

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Speaker 2: burn systems back in the eighties. We use it as

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Speaker 2: a propane and Richmond tool. We actually drive cars around

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Speaker 2: on the parking lot when they have fuel pumps because

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Speaker 2: Ron doesn't like pushing cars and uh, you know it works,

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Speaker 2: you know, feed it an alternate fuel source. But let's

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Speaker 2: put a vault meter on the positive side of the coil.

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Speaker 2: Do you have a constant twelve vaults? If that car

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Speaker 2: shuts off and it's got twelve vaults on the meter,

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Speaker 2: guess what, it's not an ignition switch. And I just

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Speaker 2: proved another component I can tick off the list. Is okay,

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Speaker 2: makes sense?

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Speaker 3: Right?

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Speaker 2: And then and then last thing. How about if we

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Speaker 2: take a five gallon gas can or a gallon gas can,

295
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Speaker 2: sit it on the floor next to the car, on

296
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Speaker 2: the ground next to the car, run a hose out

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Speaker 2: of the can up to the inlet of the fuel pump.

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Speaker 2: Let the fuel pump draw from the can. Does the

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Speaker 2: car run? If the car, if the car starts to

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Speaker 2: run and idols longer and runs, okay, and it doesn't

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Speaker 2: sputter and it doesn't die eventually, you now know the

302
00:15:41,880 --> 00:15:44,120
Speaker 2: problem is somewhere in the metal line going back to

303
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Speaker 2: the tank to the sock.

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Speaker 3: Right right between the fuel pump and the tank.

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Speaker 2: Right it's between the fuel pump and the tank. If

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Speaker 2: you're going to be a mechanic, and this is this

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Speaker 2: is Obi Wan talking to you, my son. All right,

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Speaker 2: this is the speech I give every guy I've ever hired.

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Speaker 2: If you want to be a mechanic. Your job is

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Speaker 2: to get to the middle of the problem as fast

311
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Speaker 2: as you can so you know which direction to go.

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Speaker 2: This way, this way. You don't have to test everything.

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Speaker 2: If you want to test everything, go ahead. But when

314
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Speaker 2: the clock's ticking and customers are counting on you to

315
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Speaker 2: fix their car efficiently, you got to get to the

316
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Speaker 2: middle of the problem. You got to get to the

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Speaker 2: eighty percent tile. And you're not even in the fifty

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Speaker 2: percent tile. You got to get to that eighty percent

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Speaker 2: tile where you can start to say, well, I know this, this,

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Speaker 2: this is good. Let's start to focus on that. All right.

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Speaker 2: Remember this it's only a car, and when it came

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Speaker 2: out of the factory it worked perfectly, so it's not unrepairable.

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Speaker 2: I don't believe in the unrepairable automobile. All right. You

324
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Speaker 2: got to think outside the box on this one. On

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Speaker 2: that's all. And don't let the age fool you, and

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Speaker 2: don't assume anything. And don't assume because I checked it

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Speaker 2: fifteen years ago, that well it must be okay because

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Speaker 2: it's only fifteen years. Right, we'll both laugh about that

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Speaker 2: one for a while. So yeah, all right, all right,

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Speaker 2: so be very welcome. Let me know what happen, and

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Speaker 2: I'm kind of curious.

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Speaker 3: Yeah, and I'm gonna touch base with you again, all right, if, if,

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Speaker 3: and when I get this figured out.

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Speaker 2: Yep, that's it's it's it's just numbers and physics. Good

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00:17:11,040 --> 00:17:13,680
Speaker 2: luck to you. You're very welcome, Paul. So yes, sir,

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Speaker 2: You're very welcome. Uh, you know, this is this is

337
00:17:18,440 --> 00:17:21,280
Speaker 2: just simple stuff, guys. It's it's not hard to do.

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Speaker 2: It's a matter of going step by step by step

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00:17:25,200 --> 00:17:28,760
Speaker 2: and you know, taking it from there. So just uh,

340
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Speaker 2: just be mindful of that. I often think about all

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Speaker 2: the cars I fixed in my lifetime that seemed impossible

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Speaker 2: to fix, and they, you know, they were just tedious

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Speaker 2: and there was always a logical answer, and that logical

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Speaker 2: answer always came back. And I reminded you that as

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Speaker 2: impossible as some cars were to fix, nothing's impossible. It

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00:17:51,320 --> 00:17:55,359
Speaker 2: just takes consistency and effort. And that's just that's just

347
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Speaker 2: the bigger part of it. So anyway, let's pull over,

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Speaker 2: take a pause. When we come back, we're gonna go

349
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Speaker 2: writ the BJ and I appreciate you sitting there waiting

350
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Speaker 2: for us, and we'll talk about your twenty jeep Grand

351
00:18:04,359 --> 00:18:06,639
Speaker 2: Cherokee I'm ronning Indie in the car doctor eight five

352
00:18:06,800 --> 00:18:09,720
Speaker 2: five five six zero nine nine zero zeros the phone number.

353
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Speaker 2: We'll be back right after this.

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Speaker 5: Don't go away.

355
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Speaker 2: Hey, Hey, hey, Ronnie the card doctor. We are back

356
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Speaker 2: and I understand we've got a phone issue right now.

357
00:18:49,880 --> 00:18:51,840
Speaker 2: So let's uh, let's wait for the phones to come

358
00:18:51,840 --> 00:18:54,399
Speaker 2: back in the meantime. It's okay, I want to tell

359
00:18:54,400 --> 00:18:57,359
Speaker 2: you this story anyway. Sometimes life in an order repair

360
00:18:57,400 --> 00:19:01,440
Speaker 2: shop it's it's it's about the inflexible. It's about being

361
00:19:01,560 --> 00:19:03,800
Speaker 2: adjustable because you never know what's going to come in.

362
00:19:04,200 --> 00:19:06,920
Speaker 2: It really is like a box of chocolates sometimes and

363
00:19:06,960 --> 00:19:10,200
Speaker 2: you're never quite sure what's going to happen. Every week.

364
00:19:10,640 --> 00:19:13,200
Speaker 2: I look at the numbers in the shop and it's

365
00:19:13,359 --> 00:19:16,240
Speaker 2: kind of funny how we You know, every business has

366
00:19:16,280 --> 00:19:19,159
Speaker 2: to you have to sell so many cheeseburgers in a

367
00:19:19,200 --> 00:19:22,520
Speaker 2: week in order to justify being there and to be

368
00:19:22,560 --> 00:19:24,800
Speaker 2: able to afford to be there, and it's interesting to

369
00:19:24,800 --> 00:19:27,359
Speaker 2: see how you get there sometimes. Well, this was a

370
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Speaker 2: four day work week, right because it was Memorial Day week.

371
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Speaker 2: We were off on Monday from a Memorial Day and

372
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Speaker 2: so we only had Tuesday through Friday. But yet we

373
00:19:35,200 --> 00:19:37,960
Speaker 2: still made our number in four days, which makes me

374
00:19:38,000 --> 00:19:39,959
Speaker 2: wonder why we're only open four days a week every

375
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Speaker 2: week anyway, But that's another story. And it was really

376
00:19:43,600 --> 00:19:46,360
Speaker 2: kind of crazy because when I broke it down beyond that,

377
00:19:47,000 --> 00:19:49,920
Speaker 2: we only saw fifteen cars this week. It was a

378
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Speaker 2: quiet week. I think a lot of people were away,

379
00:19:51,680 --> 00:19:53,439
Speaker 2: a lot of shops were telling me this, And it

380
00:19:53,480 --> 00:19:58,240
Speaker 2: was okay because listen, you know it's okay to have

381
00:19:58,280 --> 00:20:00,720
Speaker 2: a slow week once in a while. You know, you

382
00:20:00,720 --> 00:20:02,800
Speaker 2: don't want to see it, obviously for a consistent basis.

383
00:20:02,800 --> 00:20:05,399
Speaker 2: You want to sell your cheeseburgers, but you know it's

384
00:20:05,440 --> 00:20:06,840
Speaker 2: okay to have a slow week in the sense that

385
00:20:06,880 --> 00:20:08,399
Speaker 2: it gives you a chance to take a breath and

386
00:20:08,880 --> 00:20:10,520
Speaker 2: all those little things that you want to do around

387
00:20:10,520 --> 00:20:12,280
Speaker 2: the shop and that you have to do and that

388
00:20:12,320 --> 00:20:15,320
Speaker 2: are important to do. But when I broke the numbers

389
00:20:15,359 --> 00:20:20,640
Speaker 2: down even more, we slowly came back to we only

390
00:20:20,640 --> 00:20:24,840
Speaker 2: did eleven cars because four of those cars, two of

391
00:20:24,840 --> 00:20:28,199
Speaker 2: them were shop vehicles that we worked on. One of

392
00:20:28,240 --> 00:20:31,160
Speaker 2: them was we changed the oil on carpenter Bob's van,

393
00:20:31,760 --> 00:20:33,800
Speaker 2: and that's because he was five thousand miles over and

394
00:20:33,800 --> 00:20:36,120
Speaker 2: I got to yell at him, which was good for him,

395
00:20:36,640 --> 00:20:39,680
Speaker 2: and the other was I think Danny serviced his Toyota.

396
00:20:40,400 --> 00:20:44,479
Speaker 2: So we really only did eleven vehicles this week, and

397
00:20:44,600 --> 00:20:50,080
Speaker 2: yet the shop sold enough cheeseburgers in four days. And

398
00:20:50,280 --> 00:20:55,280
Speaker 2: it really makes you sit there and go, huh. You know,

399
00:20:55,320 --> 00:20:57,480
Speaker 2: it's funny how you get to that number. It's funny

400
00:20:57,520 --> 00:21:00,360
Speaker 2: how you do what you're supposed to do each every

401
00:21:00,359 --> 00:21:06,560
Speaker 2: week that it makes you justify why you're there. And

402
00:21:06,600 --> 00:21:08,320
Speaker 2: I guess the point of what I'm trying to say

403
00:21:08,400 --> 00:21:10,360
Speaker 2: is if you're a repair shop owner and you're having

404
00:21:10,400 --> 00:21:13,000
Speaker 2: a slow week, you can't look at, oh my gosh,

405
00:21:13,040 --> 00:21:14,640
Speaker 2: I'm having a slow week. We're gonna go out of business.

406
00:21:14,680 --> 00:21:16,520
Speaker 2: What do we do next? Because if you're thinking like that,

407
00:21:17,119 --> 00:21:20,520
Speaker 2: then you're thinking about it wrong in my opinion. You know,

408
00:21:20,600 --> 00:21:22,680
Speaker 2: you have to be aware of what your numbers are,

409
00:21:22,720 --> 00:21:25,680
Speaker 2: you have to be aware of what you're trying to achieve,

410
00:21:25,720 --> 00:21:28,640
Speaker 2: and you have to also embrace the downtime. We actually

411
00:21:28,640 --> 00:21:31,680
Speaker 2: we were talking about this a couple of weeks back.

412
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Speaker 2: I was having dinner with one of my old employees

413
00:21:34,400 --> 00:21:35,920
Speaker 2: and Chris and I were kicking it around and he

414
00:21:36,240 --> 00:21:39,879
Speaker 2: brought up the subject of how he's trying to help

415
00:21:40,080 --> 00:21:43,280
Speaker 2: another shop that he trains at because he's training for

416
00:21:43,400 --> 00:21:49,040
Speaker 2: the Automotive Training Group and he's teaching classes on you know, mechanics,

417
00:21:49,040 --> 00:21:51,639
Speaker 2: but he's also he still loves to manage a shop.

418
00:21:52,160 --> 00:21:56,040
Speaker 2: I think that's his second his second fiddle, so to speak.

419
00:21:56,640 --> 00:21:58,399
Speaker 2: And he explained to me how he was telling the

420
00:21:58,400 --> 00:22:00,760
Speaker 2: shop owner that he's trying to teach a efficiency too.

421
00:22:01,640 --> 00:22:06,720
Speaker 2: How I closed for a week once, oh somewhere, I

422
00:22:06,720 --> 00:22:10,080
Speaker 2: guess a good twenty three years ago, because we wanted

423
00:22:10,080 --> 00:22:12,159
Speaker 2: to make changes in the shop. And we made changes

424
00:22:12,160 --> 00:22:14,679
Speaker 2: in the shop, and we had the electrician come in,

425
00:22:14,720 --> 00:22:17,239
Speaker 2: and we rewired a few things, and you know, we

426
00:22:17,280 --> 00:22:21,439
Speaker 2: move toolboxes around, and we spent a week redesigning the

427
00:22:21,480 --> 00:22:26,720
Speaker 2: shop floor pan and it paid dividends because we were

428
00:22:26,760 --> 00:22:28,840
Speaker 2: able to work more efficiently and we were able to

429
00:22:28,880 --> 00:22:31,560
Speaker 2: do everything we were supposed to do when we were

430
00:22:31,560 --> 00:22:36,480
Speaker 2: supposed to do it. And you know, that's that's part

431
00:22:36,480 --> 00:22:38,359
Speaker 2: of what ought to repair is. It's not just the

432
00:22:38,440 --> 00:22:41,359
Speaker 2: constant grind of banging away working on cars, standing at

433
00:22:41,359 --> 00:22:44,240
Speaker 2: the fender trying to get something to go. It's how

434
00:22:44,240 --> 00:22:49,080
Speaker 2: efficient are you? I actually enjoy the quiet weeks sometimes

435
00:22:49,119 --> 00:22:51,359
Speaker 2: more because I finally get to do all those little

436
00:22:51,400 --> 00:22:53,439
Speaker 2: things that I want to do to the point now

437
00:22:53,600 --> 00:22:55,639
Speaker 2: where i've done in recent years. And I will do

438
00:22:55,720 --> 00:22:57,720
Speaker 2: this and I suggest you try this too, and whatever

439
00:22:57,760 --> 00:23:00,520
Speaker 2: you're doing in life to make yourself, you know, happy

440
00:23:00,720 --> 00:23:05,040
Speaker 2: and fixed cars is schedule, service, schedule, maintenance, schedule, adding

441
00:23:05,040 --> 00:23:08,280
Speaker 2: some electrical outlets, and you'll be surprised how much better

442
00:23:08,320 --> 00:23:10,800
Speaker 2: you feel because you feel like you're taking things off

443
00:23:10,800 --> 00:23:15,200
Speaker 2: the list, as I call it's it's just that important.

444
00:23:16,680 --> 00:23:19,520
Speaker 2: So in four days we did eleven cars and we

445
00:23:19,600 --> 00:23:22,360
Speaker 2: made the number. It doesn't always have to be about

446
00:23:22,680 --> 00:23:25,960
Speaker 2: craziness and hecticness and go, go go. It doesn't always

447
00:23:26,040 --> 00:23:28,360
Speaker 2: have to be like that. I want to talk about

448
00:23:28,440 --> 00:23:33,000
Speaker 2: Josh for a minute. Josh is a regular customer to us,

449
00:23:33,480 --> 00:23:40,160
Speaker 2: and he's got a ninety six F two fifty. He's

450
00:23:40,160 --> 00:23:42,679
Speaker 2: got a ninety six f two fifty that he purchased

451
00:23:42,760 --> 00:23:47,679
Speaker 2: new out of Texas, and you know he, I don't know,

452
00:23:47,720 --> 00:23:49,520
Speaker 2: he did a few things to it. But you know

453
00:23:49,560 --> 00:23:51,879
Speaker 2: what I understand from Tom that it looks like the

454
00:23:51,920 --> 00:23:54,840
Speaker 2: phones are back. So let's go to BJ and I'll

455
00:23:54,840 --> 00:23:56,879
Speaker 2: talk about Josh and his F two fifty later on

456
00:23:56,960 --> 00:23:59,280
Speaker 2: BJ with his twenty grand Cherokee, BJ are you there?

457
00:24:00,040 --> 00:24:01,520
Speaker 2: If I am, Hey, there, you go look at that.

458
00:24:01,600 --> 00:24:04,280
Speaker 2: Hey it worked? So yeah, technology, I know, if I

459
00:24:04,320 --> 00:24:06,119
Speaker 2: talked long enough, i'd boor somebody to death at the

460
00:24:06,119 --> 00:24:09,040
Speaker 2: phone company and they'd come back to life. Sorry, how

461
00:24:09,040 --> 00:24:10,320
Speaker 2: can I help you, sir? What's going on?

462
00:24:11,040 --> 00:24:15,440
Speaker 6: Well, it's got the three point six pentastar the cams

463
00:24:16,200 --> 00:24:20,600
Speaker 6: field right, So now they're it's under warranty, thank god. Right,

464
00:24:22,200 --> 00:24:24,880
Speaker 6: So they're replacing the cams and a bunch of other

465
00:24:24,920 --> 00:24:29,000
Speaker 6: things in the head. But my question, one of my questions,

466
00:24:29,080 --> 00:24:31,679
Speaker 6: is they don't seem to be going to do anything

467
00:24:31,720 --> 00:24:35,800
Speaker 6: about cleaning the oil pan and checking the oil pump

468
00:24:35,920 --> 00:24:39,080
Speaker 6: or replacing the oil pump or anything else. And that's

469
00:24:39,119 --> 00:24:42,720
Speaker 6: my question. What how extensive should they go? They say,

470
00:24:42,800 --> 00:24:45,919
Speaker 6: there's nothing they can see, but how much can you

471
00:24:46,240 --> 00:24:47,320
Speaker 6: without taking oil pans?

472
00:24:47,440 --> 00:24:49,560
Speaker 2: You know, normally I would ask how many miles are

473
00:24:49,600 --> 00:24:51,600
Speaker 2: on this? I'll ask. I don't think it's going to

474
00:24:51,720 --> 00:24:52,800
Speaker 2: change my answer.

475
00:24:52,560 --> 00:24:54,680
Speaker 6: But go ahead, forty five five?

476
00:24:55,160 --> 00:24:55,360
Speaker 3: Right?

477
00:24:55,920 --> 00:24:58,440
Speaker 2: You know, I would cut open the oil filter. I mean,

478
00:24:58,440 --> 00:25:00,359
Speaker 2: that's going to have a cartridge in between the valley

479
00:25:00,359 --> 00:25:02,280
Speaker 2: of the heads. Anyway, I would take that filter out

480
00:25:02,320 --> 00:25:04,360
Speaker 2: and look at it. Is there any metal in the

481
00:25:04,440 --> 00:25:07,359
Speaker 2: Is there any metal in the pleats? If there's If

482
00:25:07,359 --> 00:25:10,639
Speaker 2: there's metal in the pleats of the oil filter, brother,

483
00:25:10,640 --> 00:25:14,480
Speaker 2: there's metal everywhere. So how do you not take it

484
00:25:14,520 --> 00:25:18,760
Speaker 2: apart to clean it? Well? It used to be we

485
00:25:18,960 --> 00:25:23,560
Speaker 2: used to say that, if you know, an engine component

486
00:25:23,640 --> 00:25:27,840
Speaker 2: failed here pointing to the front of the engine, logic

487
00:25:27,880 --> 00:25:31,040
Speaker 2: would dictate the oil carried it here pointing to the

488
00:25:31,080 --> 00:25:35,400
Speaker 2: back of the engine. That would be consistent. I would

489
00:25:35,480 --> 00:25:38,280
Speaker 2: at least be curious. I would want to drop the pan.

490
00:25:38,600 --> 00:25:41,080
Speaker 2: I would feel really good about it if I took

491
00:25:41,080 --> 00:25:44,040
Speaker 2: a couple of rod caps off, if I saw those

492
00:25:44,080 --> 00:25:47,160
Speaker 2: signs of scoring, if the bearing surfaces were all I'm

493
00:25:47,160 --> 00:25:49,000
Speaker 2: going to use the word pristine, and I don't use

494
00:25:49,000 --> 00:25:53,400
Speaker 2: that word lightly or often. But if the if the

495
00:25:53,480 --> 00:25:56,600
Speaker 2: rod bearings were all pristine and looked good, Okay, I'm

496
00:25:56,600 --> 00:25:59,399
Speaker 2: fine with just doing cams up top and putting it

497
00:25:59,400 --> 00:26:02,400
Speaker 2: together and then maybe doing an early oil change, maybe

498
00:26:02,440 --> 00:26:05,040
Speaker 2: doing an oil change at five hundred miles again, inspecting

499
00:26:05,080 --> 00:26:09,760
Speaker 2: the oil filter pleats. But you know, how much more mind,

500
00:26:09,800 --> 00:26:11,719
Speaker 2: how much more warranty has left on this? Is it

501
00:26:11,840 --> 00:26:15,000
Speaker 2: a fifty thousand mile warranty, a sixty thousand mile warranty.

502
00:26:16,200 --> 00:26:19,160
Speaker 6: It was eighty four hundred thousand.

503
00:26:19,440 --> 00:26:24,600
Speaker 2: Okay, so you still have time? Yeah, right now. Engines

504
00:26:24,640 --> 00:26:28,800
Speaker 2: are funny and dealerships are funny. Have they seen this

505
00:26:29,080 --> 00:26:33,040
Speaker 2: failure before? Is my first question? And that's the they've.

506
00:26:32,880 --> 00:26:36,600
Speaker 6: Got two other vehicles setting in the lot. They can't

507
00:26:36,640 --> 00:26:37,880
Speaker 6: get the cams right.

508
00:26:37,960 --> 00:26:41,240
Speaker 2: And have they Have they repaired it this way before

509
00:26:41,320 --> 00:26:42,440
Speaker 2: and been successful?

510
00:26:42,880 --> 00:26:43,040
Speaker 3: Oh?

511
00:26:43,400 --> 00:26:44,119
Speaker 6: I don't know that.

512
00:26:44,440 --> 00:26:46,680
Speaker 2: And you know, part of you got to realize part

513
00:26:46,680 --> 00:26:50,000
Speaker 2: of what the dealership is up up against is they're

514
00:26:50,080 --> 00:26:53,840
Speaker 2: up against the manufacturer, and you're you're running into the

515
00:26:53,920 --> 00:26:59,440
Speaker 2: culture of repair. You're running into what's Chrysler's philosophy. Because

516
00:26:59,560 --> 00:27:02,359
Speaker 2: I as much as manufacturers say they want you to

517
00:27:02,400 --> 00:27:04,760
Speaker 2: have more miles and more smiles in your car, I

518
00:27:04,760 --> 00:27:06,480
Speaker 2: don't think they care. You know what they want you

519
00:27:06,560 --> 00:27:10,200
Speaker 2: to do, come back and buy another car, just saying

520
00:27:11,080 --> 00:27:12,480
Speaker 2: So I tell.

521
00:27:12,359 --> 00:27:14,480
Speaker 6: Them, what do I say to them? Gonna convince them

522
00:27:14,480 --> 00:27:17,040
Speaker 6: that they at least want to pull the oil filter pad?

523
00:27:17,119 --> 00:27:18,720
Speaker 6: I mean, just tell them, yeah.

524
00:27:18,520 --> 00:27:21,200
Speaker 2: Listen, listen, tell them, tell them you and I spoke.

525
00:27:21,320 --> 00:27:23,720
Speaker 2: They're gonna go, who's hey? But I don't know. Maybe

526
00:27:23,760 --> 00:27:25,960
Speaker 2: every once in a while I run into somebody that goes, oh, wow,

527
00:27:26,000 --> 00:27:28,520
Speaker 2: you're that guy. Yeah, and listen, it's it's not that

528
00:27:28,560 --> 00:27:30,280
Speaker 2: I'm a genius at this. I just try to apply

529
00:27:31,080 --> 00:27:33,000
Speaker 2: lot logic and common sense.

530
00:27:33,400 --> 00:27:35,159
Speaker 6: Well, I'm just gonna say it seems to me like

531
00:27:35,200 --> 00:27:36,159
Speaker 6: that's common sense.

532
00:27:36,200 --> 00:27:38,800
Speaker 2: I mean, right, if there's if there's metal in the

533
00:27:38,800 --> 00:27:42,399
Speaker 2: oil filter, then there's metal everywhere, right, And how can

534
00:27:42,480 --> 00:27:45,280
Speaker 2: we not do this? And at that point, if they say, well,

535
00:27:45,280 --> 00:27:47,040
Speaker 2: there's metal in the oil filter, but there's nothing we

536
00:27:47,080 --> 00:27:48,840
Speaker 2: can do about it, then I would ask to speak

537
00:27:48,880 --> 00:27:50,480
Speaker 2: to In the old days, we would hold it a

538
00:27:50,480 --> 00:27:55,960
Speaker 2: fuel rep or a customer service rep for the vehicle manufacturer. Yeah,

539
00:27:56,000 --> 00:28:00,119
Speaker 2: and you know, let's see what they have to say. Now,

540
00:28:00,160 --> 00:28:01,760
Speaker 2: if you can get them to sign off on it

541
00:28:01,840 --> 00:28:03,840
Speaker 2: and say, hey, we'll give you an extra you know,

542
00:28:04,400 --> 00:28:06,639
Speaker 2: two years of warranty and warranty at two one hundred

543
00:28:06,640 --> 00:28:10,840
Speaker 2: and eighty thousand miles, great, Yeah, but it would it

544
00:28:10,840 --> 00:28:14,000
Speaker 2: would just seem logical because car companies are funny. They'd

545
00:28:14,040 --> 00:28:16,000
Speaker 2: rather take it apart three times than take it apart

546
00:28:16,040 --> 00:28:16,840
Speaker 2: once and fix it.

547
00:28:17,600 --> 00:28:21,640
Speaker 6: Why no, And they they told me a price, what

548
00:28:21,680 --> 00:28:22,679
Speaker 6: this was going to cost.

549
00:28:23,040 --> 00:28:25,760
Speaker 2: Right, Oh yeah, I'm sure this is a five six

550
00:28:25,800 --> 00:28:27,840
Speaker 2: thousand dollars repair if you were if it was being

551
00:28:27,920 --> 00:28:28,840
Speaker 2: done as a cash job.

552
00:28:30,280 --> 00:28:35,600
Speaker 6: Yeah, well they quoted me almost ten okay, And I

553
00:28:35,640 --> 00:28:37,960
Speaker 6: asked them, why don't you just replace the engines because

554
00:28:38,000 --> 00:28:42,360
Speaker 6: that also they've given me a rental that Chryst is

555
00:28:42,400 --> 00:28:45,320
Speaker 6: going to pay for right, nine dollars a day.

556
00:28:45,880 --> 00:28:50,240
Speaker 2: Ever, do you remember dating? DJ? Remember what dating was like?

557
00:28:50,480 --> 00:28:50,680
Speaker 3: Right?

558
00:28:51,760 --> 00:28:54,280
Speaker 2: And after a while you figured out what that person

559
00:28:54,360 --> 00:28:55,760
Speaker 2: was like, and if you liked them, you're stuck around

560
00:28:55,800 --> 00:28:59,080
Speaker 2: and if you didn't, they were out. This is like dating, brother,

561
00:28:59,280 --> 00:29:02,920
Speaker 2: They're showing you who they are. Yeah, right, and you

562
00:29:03,000 --> 00:29:04,520
Speaker 2: get you know what, maybe you let them put it

563
00:29:04,560 --> 00:29:06,160
Speaker 2: back together and you get rid of it. And I

564
00:29:06,200 --> 00:29:09,000
Speaker 2: hate to say it like that, but it's and you'll

565
00:29:09,040 --> 00:29:12,360
Speaker 2: become one of those I'll never buy another Chrysler again people. Ye,

566
00:29:12,920 --> 00:29:15,000
Speaker 2: all right, I'll leave you with this. Tell them what

567
00:29:15,080 --> 00:29:21,080
Speaker 2: Chrysler stands for. You're ready. You're ready. Company highly recommends

568
00:29:21,120 --> 00:29:24,360
Speaker 2: you start learning engine repair. I gotta go, all right,

569
00:29:24,440 --> 00:29:27,160
Speaker 2: all right, kiddle, be well, good luck to you. I'm

570
00:29:27,200 --> 00:29:43,280
Speaker 2: running any in the card. Doctor. We're back right after this. Hey,

571
00:29:43,400 --> 00:29:45,600
Speaker 2: let's go on over and talk to Lynn and Maryland. Lynn,

572
00:29:45,640 --> 00:29:47,080
Speaker 2: welcome to the card doctor. How can I help?

573
00:29:47,960 --> 00:29:50,040
Speaker 7: Thank you, Thank you. I'm trying to find out if

574
00:29:50,080 --> 00:29:54,800
Speaker 7: I may have gotten ripped off. I had started my car,

575
00:29:54,920 --> 00:29:57,200
Speaker 7: at least I think I started it, because that's what

576
00:29:57,240 --> 00:29:59,840
Speaker 7: they think that I didn't do, and I was backing

577
00:29:59,840 --> 00:30:02,959
Speaker 7: on of my driveway. My steering wouldn't work, and my

578
00:30:03,040 --> 00:30:05,760
Speaker 7: brakes were really hard. So I stopped it in that

579
00:30:05,880 --> 00:30:09,040
Speaker 7: place and my son said, we'll leave it sit for

580
00:30:09,080 --> 00:30:12,360
Speaker 7: a half hour, and I started it back up no problem. Oh,

581
00:30:12,400 --> 00:30:14,600
Speaker 7: and then on the dash I forgot to say. On

582
00:30:14,720 --> 00:30:17,560
Speaker 7: the dash, I had the electric power steering light with

583
00:30:17,640 --> 00:30:20,960
Speaker 7: the exclamation mark on. But I don't believe I saw

584
00:30:21,000 --> 00:30:23,520
Speaker 7: any other warning lights on. You know when you have

585
00:30:23,600 --> 00:30:26,040
Speaker 7: the key turned and you'll see lights. I don't believe

586
00:30:26,040 --> 00:30:27,920
Speaker 7: there was any other lights. I did take a picture

587
00:30:27,960 --> 00:30:31,080
Speaker 7: of it. So then I started it back up and

588
00:30:31,120 --> 00:30:35,160
Speaker 7: pulled back up in my driveway, and I was afraid

589
00:30:35,280 --> 00:30:37,920
Speaker 7: to drive it to the dealership because I didn't want

590
00:30:37,920 --> 00:30:42,200
Speaker 7: to lose brakes or steering, So I when I did

591
00:30:42,240 --> 00:30:44,040
Speaker 7: turn it back on and pull it in the driveway,

592
00:30:44,040 --> 00:30:46,040
Speaker 7: there was back in the driveway there was no problems,

593
00:30:46,080 --> 00:30:48,640
Speaker 7: started right up, and when the tow truck came, he

594
00:30:48,800 --> 00:30:51,080
Speaker 7: started it right up and drove it down the driveway

595
00:30:51,120 --> 00:30:53,920
Speaker 7: and positioned it to tell it. When I got to

596
00:30:54,000 --> 00:30:57,760
Speaker 7: the dealership, they said that there was no code that

597
00:30:57,840 --> 00:31:01,600
Speaker 7: they could look up, as well as that it was

598
00:31:01,720 --> 00:31:05,960
Speaker 7: my alternator. Does that sound I had no, absolutely no

599
00:31:06,080 --> 00:31:09,400
Speaker 7: problems with my car prior to that, except and they're

600
00:31:09,440 --> 00:31:11,240
Speaker 7: saying that I just didn't have it turned on.

601
00:31:11,960 --> 00:31:15,280
Speaker 2: So well, so you're and if you think about it,

602
00:31:15,320 --> 00:31:18,120
Speaker 2: then you're saying two different things to me if the

603
00:31:18,160 --> 00:31:21,640
Speaker 2: alternator had failed. Right, So let's let's let's play the

604
00:31:21,640 --> 00:31:24,480
Speaker 2: scenario out. You came home from wherever you were, You

605
00:31:24,520 --> 00:31:27,280
Speaker 2: parked the car in the garage or the driveway, It started,

606
00:31:27,440 --> 00:31:30,360
Speaker 2: meaning the battery had enough power, and you started down

607
00:31:30,400 --> 00:31:32,200
Speaker 2: the driveway and the car stopped.

608
00:31:34,200 --> 00:31:37,960
Speaker 7: Well, this car, well the car. I couldn't use my

609
00:31:38,040 --> 00:31:39,360
Speaker 7: steering and I couldn't.

610
00:31:39,040 --> 00:31:40,200
Speaker 3: Use my right.

611
00:31:39,640 --> 00:31:43,920
Speaker 2: But I'm saying the car you came back from somewhere,

612
00:31:44,000 --> 00:31:47,280
Speaker 2: whether you know whether whether the car died on Tuesday

613
00:31:47,320 --> 00:31:49,280
Speaker 2: and you came back from somewhere on Monday, you still

614
00:31:49,280 --> 00:31:52,120
Speaker 2: came back from somewhere, parked the car in its parking spot,

615
00:31:52,520 --> 00:31:55,160
Speaker 2: and it restarted the next time you went to start it,

616
00:31:55,200 --> 00:31:57,200
Speaker 2: and it moved down the driveway, but then the steering

617
00:31:57,240 --> 00:31:59,320
Speaker 2: and the brakes got hard. You turned off the key

618
00:31:59,400 --> 00:32:01,400
Speaker 2: and let there and you you know, you went through

619
00:32:01,400 --> 00:32:03,040
Speaker 2: what you did with the tow truck and so forth.

620
00:32:03,880 --> 00:32:05,920
Speaker 2: It's not logical to me in my mind that the

621
00:32:05,920 --> 00:32:09,000
Speaker 2: alternator was bad because the battery had enough of a

622
00:32:09,080 --> 00:32:10,400
Speaker 2: charge in it to start the car.

623
00:32:11,400 --> 00:32:11,800
Speaker 3: Correct.

624
00:32:11,880 --> 00:32:15,960
Speaker 2: That doesn't make any sense. Now, could you have not

625
00:32:16,320 --> 00:32:19,840
Speaker 2: started the car or could the car have stalled? And

626
00:32:20,400 --> 00:32:22,360
Speaker 2: you know, listen, we all get a little confused when

627
00:32:22,400 --> 00:32:25,080
Speaker 2: cars stall. They do funny things. And did you did

628
00:32:25,120 --> 00:32:27,400
Speaker 2: you put it back in park? Or once the steering

629
00:32:27,440 --> 00:32:30,960
Speaker 2: felt tight, you just stopped what you were doing and

630
00:32:31,160 --> 00:32:33,240
Speaker 2: shut the key off and walked back in the house.

631
00:32:34,320 --> 00:32:34,520
Speaker 3: Right.

632
00:32:34,600 --> 00:32:37,600
Speaker 7: Well, they're thinking, because there was no code whenever they

633
00:32:37,600 --> 00:32:40,719
Speaker 7: put it on the machine, that maybe I didn't have

634
00:32:40,880 --> 00:32:43,320
Speaker 7: the car on. Maybe i'd put it and you know,

635
00:32:43,400 --> 00:32:46,280
Speaker 7: reverse and was backing out with the key parsially on

636
00:32:46,480 --> 00:32:47,480
Speaker 7: or something like that.

637
00:32:47,760 --> 00:32:50,320
Speaker 2: Do you have a is your driveway a downhill or

638
00:32:50,320 --> 00:32:50,840
Speaker 2: a slant?

639
00:32:51,320 --> 00:32:54,520
Speaker 7: It's downhill, yeah, so it would have gone down, so

640
00:32:54,520 --> 00:32:55,000
Speaker 7: it would.

641
00:32:54,800 --> 00:32:56,680
Speaker 2: Have gone, it would have gone down on its own

642
00:32:57,480 --> 00:32:58,360
Speaker 2: right right.

643
00:32:58,200 --> 00:33:01,520
Speaker 7: But me being able to started again and then the driver.

644
00:33:01,360 --> 00:33:06,400
Speaker 2: Again rights no problem. That doesn't make any sense to me.

645
00:33:06,480 --> 00:33:08,440
Speaker 2: So I think it's a case of if you've been

646
00:33:08,480 --> 00:33:10,600
Speaker 2: going to these guys for a while, you gotta trust

647
00:33:10,600 --> 00:33:13,520
Speaker 2: their judgment. They were the attending physician, but watch them

648
00:33:13,560 --> 00:33:15,600
Speaker 2: in the future may be a warning sign of what's

649
00:33:15,640 --> 00:33:17,280
Speaker 2: to come. I wish I could give you more, LN,

650
00:33:17,440 --> 00:33:19,680
Speaker 2: but it's it's just a it's just a lot of

651
00:33:19,720 --> 00:33:23,120
Speaker 2: different information, So start to start to keep better track.

652
00:33:23,200 --> 00:33:25,640
Speaker 2: I appreciate the call eight hundred and five eight five

653
00:33:25,800 --> 00:33:28,360
Speaker 2: five five six nine nine zero zero running any of

654
00:33:28,360 --> 00:33:45,240
Speaker 2: the card doctor. I'll be back right after this. So

655
00:33:46,920 --> 00:33:48,280
Speaker 2: I want to tell you a story about Josh real

656
00:33:48,360 --> 00:33:50,800
Speaker 2: quick before I go today. So Josh, longtime customer of

657
00:33:50,800 --> 00:33:54,840
Speaker 2: the shop, purchased a ninety six f two fifty seven

658
00:33:54,920 --> 00:33:58,200
Speaker 2: point three liter power stroke diesel And you go why,

659
00:33:59,400 --> 00:34:03,400
Speaker 2: But there's actually a reason. It's a Texas truck, absolutely

660
00:34:03,440 --> 00:34:07,400
Speaker 2: spotlessly clean. The hood latch still has the is still anadized,

661
00:34:07,400 --> 00:34:09,960
Speaker 2: it still has the gold look to it, and the

662
00:34:10,040 --> 00:34:13,000
Speaker 2: undercarriage of the truck has no rust, no rot. And

663
00:34:13,080 --> 00:34:14,560
Speaker 2: I know why he did it, and I asked him,

664
00:34:14,560 --> 00:34:15,840
Speaker 2: but he told me the story that I knew the

665
00:34:15,880 --> 00:34:17,839
Speaker 2: answer to. He said, ron because it's it's just too

666
00:34:17,920 --> 00:34:20,400
Speaker 2: nice of a truck, you know, higher mileage, one hundred

667
00:34:20,400 --> 00:34:23,319
Speaker 2: and sixty thousand miles. I think it had one repaint,

668
00:34:23,520 --> 00:34:25,680
Speaker 2: but you can see that the truck had really good

669
00:34:25,719 --> 00:34:27,759
Speaker 2: care and it came from a good environment, and the

670
00:34:27,880 --> 00:34:31,640
Speaker 2: chassis just held up so well over the years. And

671
00:34:31,680 --> 00:34:35,520
Speaker 2: my point becomes, as Josh said, as I say, sometimes

672
00:34:35,680 --> 00:34:39,000
Speaker 2: the older technology is just as good as the newer,

673
00:34:39,160 --> 00:34:43,120
Speaker 2: maybe better, because we understand it. It's easier, it's more clear,

674
00:34:43,160 --> 00:34:47,560
Speaker 2: it's more concise. The problem is getting parts, and Josh

675
00:34:47,680 --> 00:34:49,760
Speaker 2: is running into that and I'm helping them source parts

676
00:34:49,840 --> 00:34:52,560
Speaker 2: right now for it. So if you're thinking of buying

677
00:34:52,560 --> 00:34:56,400
Speaker 2: a vehicle, maybe look for something older, something that's a

678
00:34:56,400 --> 00:34:58,919
Speaker 2: little more clearly defined in terms of what goes bad,

679
00:34:59,000 --> 00:35:01,600
Speaker 2: what goes wrong, and just maybe you look for something

680
00:35:01,760 --> 00:35:03,920
Speaker 2: in a southern state. Till the next time, I'm not

681
00:35:04,000 --> 00:35:06,360
Speaker 2: an andy in the card doctor reminding you the mechanics

682
00:35:06,400 --> 00:35:08,440
Speaker 2: aren't expensive, they're priceless.

683
00:35:08,440 --> 00:35:18,520
Speaker 5: See, Yeah,