1 00:00:00,160 --> 00:00:04,280 Speaker 1: Naviyant Corp, the largest US student loan servicer, is under 2 00:00:04,280 --> 00:00:07,400 Speaker 1: fire for allegedly mistreating borrowers to the tune of four 3 00:00:07,480 --> 00:00:10,799 Speaker 1: billion dollars. Last week, a federal judge refused to dismiss 4 00:00:10,840 --> 00:00:13,600 Speaker 1: a lawsuit against Navant filed by the U s Consumer 5 00:00:13,640 --> 00:00:16,720 Speaker 1: Financial Protection Bureau. The suit, which was filed in the 6 00:00:16,720 --> 00:00:20,119 Speaker 1: waning days of the Obama administration, accuses Naviant of a 7 00:00:20,200 --> 00:00:23,360 Speaker 1: raft of abuses that minimized its own costs while leaving 8 00:00:23,360 --> 00:00:26,360 Speaker 1: borrowers to pay off more debt. It's one of several 9 00:00:26,360 --> 00:00:29,360 Speaker 1: facing Navant, which is also being sued by attorneys general. 10 00:00:29,360 --> 00:00:33,440 Speaker 1: Attorneys general in Illinois and Washington. With me to talk 11 00:00:33,479 --> 00:00:37,320 Speaker 1: about the lawsuit is Dalia Jimenez, professor at the University 12 00:00:37,360 --> 00:00:40,279 Speaker 1: of Connecticut School of Law and a founding member of 13 00:00:40,320 --> 00:00:44,120 Speaker 1: the CFPB. Dali, thanks for joining us. Can just start 14 00:00:44,120 --> 00:00:47,199 Speaker 1: by telling us who this company, Navigant is, because I'm 15 00:00:47,200 --> 00:00:52,840 Speaker 1: not sure that everybody listening is very familiar with them. Yeah, So, um, 16 00:00:52,960 --> 00:00:55,120 Speaker 1: if they're not familiar with them, they're probably familiar with 17 00:00:55,120 --> 00:00:59,360 Speaker 1: Sally May, which is the company that Um Navigant um 18 00:01:00,160 --> 00:01:03,120 Speaker 1: came from, as it were, Um sally May. I think 19 00:01:03,200 --> 00:01:07,000 Speaker 1: partly because UM they were having UH some pr issues, 20 00:01:07,240 --> 00:01:10,200 Speaker 1: changed their name to Navyant, and you know, they sort 21 00:01:10,200 --> 00:01:13,360 Speaker 1: of split off some businesses and now Naviants is UM 22 00:01:13,480 --> 00:01:17,000 Speaker 1: handling all student loan servicing and any student owan private 23 00:01:17,000 --> 00:01:20,160 Speaker 1: student own originations UM that are going on, which are 24 00:01:20,200 --> 00:01:25,120 Speaker 1: pretty small, but basically they are they're handling tht or 25 00:01:25,200 --> 00:01:28,319 Speaker 1: so of the student loan servicing for the federal government, 26 00:01:28,720 --> 00:01:32,959 Speaker 1: which means they have about UM twelve million Americans um 27 00:01:33,160 --> 00:01:38,360 Speaker 1: UH as part of their portfolio of loans. And turning 28 00:01:38,360 --> 00:01:42,600 Speaker 1: to the lawsuit, what is it that Navigant allegedly did 29 00:01:42,680 --> 00:01:47,160 Speaker 1: wrong here? UM, Well, it's kind of a lot of stuff. UM. 30 00:01:47,720 --> 00:01:52,440 Speaker 1: The CFPB and Attorneys General Madigan UM and um UH 31 00:01:52,480 --> 00:01:55,080 Speaker 1: Ferguson are arguing that UM, there were a lot of 32 00:01:55,120 --> 00:01:58,840 Speaker 1: different problems. Some that origination with private student loans UM. 33 00:01:59,000 --> 00:02:02,120 Speaker 1: That private that that individuals who put into risky subprime 34 00:02:02,240 --> 00:02:06,000 Speaker 1: loans that were designed to fail UM. And then the 35 00:02:06,000 --> 00:02:07,760 Speaker 1: bulk of the problem seems to be coming in on 36 00:02:07,840 --> 00:02:11,200 Speaker 1: the servicing UM and in particular the servicing of federal 37 00:02:11,240 --> 00:02:14,760 Speaker 1: loans that UM, where the students were having trouble making 38 00:02:14,760 --> 00:02:17,800 Speaker 1: payments or the borrowers or having trouble making payments UM. 39 00:02:17,919 --> 00:02:22,000 Speaker 1: One of the bigger allegations is that UH navigant um 40 00:02:22,360 --> 00:02:26,800 Speaker 1: UH put students or recommended h forbearance and the forum 41 00:02:26,919 --> 00:02:31,200 Speaker 1: and deferral plans UM instead of putting students into income 42 00:02:31,240 --> 00:02:34,560 Speaker 1: based repayment plans that were available to them and which 43 00:02:34,600 --> 00:02:36,800 Speaker 1: sometimes might have meant that they had to pay zero 44 00:02:36,840 --> 00:02:40,760 Speaker 1: dollars per months um U. Instead they paid zero dollars 45 00:02:40,800 --> 00:02:45,079 Speaker 1: per months UM, but enough forbearance or the furrow um 46 00:02:45,320 --> 00:02:49,440 Speaker 1: that the interest was accumulating UM and they UM and 47 00:02:49,440 --> 00:02:51,600 Speaker 1: and eventually they would be they would have to sort 48 00:02:51,600 --> 00:02:54,200 Speaker 1: of pay all of that whenever the deferral or the 49 00:02:54,280 --> 00:02:58,399 Speaker 1: forbearance UM ended. And the CFP is alleging that UM 50 00:02:58,600 --> 00:03:04,760 Speaker 1: four billion dollars in interest charges accrued for referral deferrals 51 00:03:04,760 --> 00:03:07,919 Speaker 1: and forbearances UM in a five year period or four 52 00:03:07,919 --> 00:03:10,080 Speaker 1: and a half year period UM. And they think that 53 00:03:10,120 --> 00:03:14,640 Speaker 1: a lot of that was illegitimate. And so this ruling 54 00:03:14,760 --> 00:03:19,680 Speaker 1: from a federal judge last week, what is the significance 55 00:03:19,720 --> 00:03:24,200 Speaker 1: of that ruling in in terms of this lawsuit. Well, 56 00:03:24,280 --> 00:03:26,400 Speaker 1: Navian was trying this is a motion to the smiths. 57 00:03:26,440 --> 00:03:29,120 Speaker 1: Naviant was trying to basically say at least as to 58 00:03:29,200 --> 00:03:34,519 Speaker 1: some of the allegations. UM. They the CFPB was not UM. UM, 59 00:03:34,560 --> 00:03:36,400 Speaker 1: you know that the part of the lawsuits should be 60 00:03:36,440 --> 00:03:40,960 Speaker 1: thrown out. UM. The court ruled on sort of all 61 00:03:41,000 --> 00:03:45,000 Speaker 1: of their allegations, UM, very thoroughly. And UM. The first 62 00:03:45,000 --> 00:03:47,400 Speaker 1: one that that naviant was. The first acument that we're 63 00:03:47,400 --> 00:03:50,640 Speaker 1: trying to make was that the CFPB lacked statutory authority 64 00:03:50,720 --> 00:03:54,119 Speaker 1: to file a lawsuit against them before engaging in any 65 00:03:54,200 --> 00:03:58,840 Speaker 1: rulemaking about what would constitute an unfair or deceptive practice 66 00:03:58,880 --> 00:04:02,680 Speaker 1: in the student owned service seeing area. UM. And if 67 00:04:02,720 --> 00:04:05,280 Speaker 1: that were the case, then you know, we basically have 68 00:04:05,360 --> 00:04:09,080 Speaker 1: many many years of rulemaking before any losses could be filed. 69 00:04:09,160 --> 00:04:12,520 Speaker 1: And the court dismissed that argument pretty quickly. UM. They 70 00:04:12,560 --> 00:04:16,279 Speaker 1: also challenged the constitutionality of the structure of the c STB. 71 00:04:16,560 --> 00:04:20,120 Speaker 1: And there's been a number of lawsuits by UM by 72 00:04:20,240 --> 00:04:23,080 Speaker 1: entities that were steered by the CFTV who countered with UM. 73 00:04:23,120 --> 00:04:25,480 Speaker 1: You know, this argument that the CFTC was a legitimate 74 00:04:25,560 --> 00:04:29,160 Speaker 1: or that the structure was on constitutional in some way. UM. 75 00:04:29,560 --> 00:04:33,200 Speaker 1: Only one of them, the PhH case, UH is UM. 76 00:04:33,520 --> 00:04:36,880 Speaker 1: There was ever an opinion that agreed with UM. The 77 00:04:38,120 --> 00:04:40,520 Speaker 1: company's UM in this regard and that one is up 78 00:04:40,520 --> 00:04:46,440 Speaker 1: on bank review. Um. And UM. Basically the court here said, uh, 79 00:04:47,320 --> 00:04:49,640 Speaker 1: you know, in many, many pages of argument, it does 80 00:04:49,680 --> 00:04:52,640 Speaker 1: not agreed with everyone else who said, you know, there's 81 00:04:52,680 --> 00:04:57,360 Speaker 1: no constitutional issue here. Um, there's no the director. Um, 82 00:04:57,440 --> 00:05:01,880 Speaker 1: you know, structure is passes stitutional muster um, and the 83 00:05:01,880 --> 00:05:06,440 Speaker 1: CFB can continue with this lawsuit. Um. The other arguments 84 00:05:06,480 --> 00:05:09,560 Speaker 1: they had were a little more on point and frankly 85 00:05:09,600 --> 00:05:12,040 Speaker 1: a little when when set out loud, it's sort of 86 00:05:12,040 --> 00:05:16,040 Speaker 1: a little embarrassing, I think, because the CFP was arguing 87 00:05:16,120 --> 00:05:19,919 Speaker 1: that through some statements that Navyans had on their website 88 00:05:19,920 --> 00:05:23,320 Speaker 1: telling students or bars, if you have trouble with your loans, um, 89 00:05:23,400 --> 00:05:25,240 Speaker 1: come to us, we can help you. We can um, 90 00:05:25,279 --> 00:05:27,880 Speaker 1: you know, put you in a good repayment plan. Um. 91 00:05:27,960 --> 00:05:30,279 Speaker 1: And then they did not do that. They violated not 92 00:05:30,400 --> 00:05:33,640 Speaker 1: just that duty, but they were being deceptive um in 93 00:05:33,640 --> 00:05:35,760 Speaker 1: in basically telling students they were help them with that 94 00:05:35,920 --> 00:05:38,479 Speaker 1: and then actually putting them in what was most helpful 95 00:05:38,760 --> 00:05:42,640 Speaker 1: to Navy and not to this student. Well, we're gonna 96 00:05:42,680 --> 00:05:44,839 Speaker 1: have to leave it there. I'm afraid. Thank you for 97 00:05:44,880 --> 00:05:47,640 Speaker 1: joining us ally amen as at the University of Connecticut 98 00:05:47,680 --> 00:05:49,720 Speaker 1: School of Law, former founding member of the CFPB,