1 00:00:00,120 --> 00:00:04,640 Speaker 1: Don't answer the phone. Elvis Duran, the Elvis Duran phone tapp, Garrett, 2 00:00:04,640 --> 00:00:06,680 Speaker 1: tell us all about your phone tap. Super Bowl Sunday 3 00:00:06,720 --> 00:00:08,239 Speaker 1: happened in just in a few days, a lot of 4 00:00:08,280 --> 00:00:11,680 Speaker 1: people ordering TVs, throwing parties. So Rachel wanted to play 5 00:00:11,720 --> 00:00:14,520 Speaker 1: a phone tap on her boyfriend Carl. Carl ordered a 6 00:00:14,520 --> 00:00:19,200 Speaker 1: big TV, like almost eighty inches, right, so he's expected 7 00:00:19,560 --> 00:00:22,520 Speaker 1: eighty Wow, Yeah, it's TV. He's expecting it to come 8 00:00:22,520 --> 00:00:24,319 Speaker 1: to the house for a Super Bowl. So I'm going 9 00:00:24,400 --> 00:00:27,000 Speaker 1: to call from the the store that he wanted from 10 00:00:27,040 --> 00:00:29,280 Speaker 1: and said, Hey, that's not gonna happen. This is a 11 00:00:29,280 --> 00:00:32,480 Speaker 1: bad idea. All right, let's listen to take you care Carl. Hey, 12 00:00:32,520 --> 00:00:34,960 Speaker 1: this is Phil Dumphy over at Alpset. How are you. 13 00:00:35,560 --> 00:00:38,520 Speaker 2: I am great. I'm just sitting here waiting for you, guys. 14 00:00:39,080 --> 00:00:40,760 Speaker 1: Fantastic when you're. 15 00:00:40,640 --> 00:00:42,360 Speaker 2: Gonna be coming. I actually have to run to the 16 00:00:42,360 --> 00:00:43,920 Speaker 2: pharmacy for like a half hour. 17 00:00:44,280 --> 00:00:46,760 Speaker 1: Okay, well you know, take your time, no need to rush. 18 00:00:46,960 --> 00:00:49,640 Speaker 1: And that's why I'm calling. I won't be able to 19 00:00:49,640 --> 00:00:52,480 Speaker 1: get you your TV. It looks like until Monday, is 20 00:00:52,479 --> 00:00:53,120 Speaker 1: is that? Okay? 21 00:00:53,720 --> 00:00:54,319 Speaker 2: Excuse me? 22 00:00:55,120 --> 00:00:57,000 Speaker 1: Yeah, the Monday we had a we had a problem 23 00:00:57,040 --> 00:00:59,400 Speaker 1: with the truck with him. 24 00:00:59,680 --> 00:01:02,600 Speaker 2: What do you me Monday Sunday is the super Bowl. 25 00:01:03,440 --> 00:01:05,880 Speaker 2: When I was in your store, I explained that to you, I. 26 00:01:05,840 --> 00:01:08,280 Speaker 1: Can guarantee delivery for Monday for you. 27 00:01:08,280 --> 00:01:11,119 Speaker 2: No, no, are you got to be kidding me. First 28 00:01:11,120 --> 00:01:13,560 Speaker 2: of all, I took off a day from work today 29 00:01:13,640 --> 00:01:15,840 Speaker 2: because you guys told me you'd have the TV here today. 30 00:01:16,240 --> 00:01:18,920 Speaker 1: Well, that's what our original plans were. But then unfortunately, 31 00:01:18,959 --> 00:01:21,320 Speaker 1: the truck hit a pothole, and then the pothole kind 32 00:01:21,319 --> 00:01:23,920 Speaker 1: of threw some stuff around. Some iPods got cracked, some 33 00:01:24,000 --> 00:01:26,600 Speaker 1: mypads got cracked, some TVs broke. It just happened. 34 00:01:26,800 --> 00:01:28,880 Speaker 2: There are other TVs that you have to be other 35 00:01:28,959 --> 00:01:32,200 Speaker 2: TVs in the warehouse. I'm having fifty people over my 36 00:01:32,280 --> 00:01:35,280 Speaker 2: house on Sunday for a Super Bowl party, and then 37 00:01:35,400 --> 00:01:37,360 Speaker 2: there will be a TV in my house. 38 00:01:37,440 --> 00:01:40,720 Speaker 1: Huh, So you don't have a TV? Is this your 39 00:01:40,720 --> 00:01:42,040 Speaker 1: first TV that you're ever buying? 40 00:01:42,560 --> 00:01:44,320 Speaker 2: Wit a second, Listen, when I went in there and 41 00:01:44,360 --> 00:01:47,199 Speaker 2: spoke to your salesperson, they was told me this whole 42 00:01:47,240 --> 00:01:49,200 Speaker 2: speel about the Super Bowl sale and how one of. 43 00:01:49,160 --> 00:01:50,760 Speaker 1: Them is going to be Can you just like get 44 00:01:50,760 --> 00:01:52,680 Speaker 1: a TV from another room just for the time being. 45 00:01:53,560 --> 00:01:55,440 Speaker 2: That does That does not do me any good. You 46 00:01:55,760 --> 00:01:56,600 Speaker 2: you got to be kidding me. 47 00:01:56,760 --> 00:01:57,280 Speaker 1: Listen to me. 48 00:01:57,640 --> 00:02:01,160 Speaker 2: Yes, I'm having fifty people my house to watch an 49 00:02:01,200 --> 00:02:04,720 Speaker 2: eighty inch screen TV. I'm not putting a thirty two 50 00:02:04,760 --> 00:02:08,520 Speaker 2: inch TV in my living room for fifty people to 51 00:02:08,639 --> 00:02:09,960 Speaker 2: watch in my house. Sir? 52 00:02:10,080 --> 00:02:12,800 Speaker 1: Well, can I ask where is your other TV that 53 00:02:12,840 --> 00:02:13,240 Speaker 1: you had? 54 00:02:13,360 --> 00:02:16,520 Speaker 2: I threw it out. I threw it out because you 55 00:02:16,720 --> 00:02:19,520 Speaker 2: told me I would have a TV in my house. 56 00:02:19,840 --> 00:02:22,200 Speaker 1: What if I give you a great radio system that 57 00:02:22,320 --> 00:02:24,320 Speaker 1: you can hook up to your house? You know different. 58 00:02:24,360 --> 00:02:25,760 Speaker 1: You know no one's going to be listening to this. 59 00:02:25,840 --> 00:02:28,200 Speaker 2: You're listening to the Super Bowl on a radio. What 60 00:02:28,320 --> 00:02:30,520 Speaker 2: are we supposed to act it out like shadow puppets? 61 00:02:30,840 --> 00:02:31,880 Speaker 2: You gotta be kidding me. 62 00:02:32,040 --> 00:02:33,799 Speaker 1: Well, sir, you shouldn't have gotten rid of the TV 63 00:02:33,880 --> 00:02:35,480 Speaker 1: that you had until you had a new one coming 64 00:02:35,560 --> 00:02:36,520 Speaker 1: to that, right, Well. 65 00:02:36,520 --> 00:02:39,000 Speaker 2: I'd have a TV in my house today, sir. 66 00:02:39,080 --> 00:02:41,160 Speaker 1: I totally get it. When the Tony Awards were on, 67 00:02:41,200 --> 00:02:44,160 Speaker 1: my TV went out and I totally missed the first 68 00:02:44,280 --> 00:02:46,840 Speaker 1: hour and a half of the Tony Awards super Bowl. 69 00:02:46,960 --> 00:02:50,320 Speaker 2: This is not the Tony Awards, are you kidding me? 70 00:02:50,560 --> 00:02:53,760 Speaker 2: Fit be if your TV in my house on Super 71 00:02:53,800 --> 00:02:54,880 Speaker 2: Bowl Sunday. 72 00:02:54,680 --> 00:02:56,799 Speaker 1: I definitely have like a twenty four inch I can 73 00:02:56,800 --> 00:02:57,080 Speaker 1: get you. 74 00:02:57,200 --> 00:02:59,960 Speaker 2: Listen to me, Golf. I work at your company because 75 00:03:00,040 --> 00:03:02,600 Speaker 2: of your reputation, and you're supposed to stand by your 76 00:03:02,919 --> 00:03:06,280 Speaker 2: your product. This is a disgrace. You call me up 77 00:03:06,320 --> 00:03:08,880 Speaker 2: three days before I need my TV in my house. 78 00:03:09,160 --> 00:03:10,400 Speaker 2: Are you kidding me? 79 00:03:12,560 --> 00:03:12,959 Speaker 1: Uh huh? 80 00:03:13,440 --> 00:03:16,200 Speaker 2: What are you doing? Oh well, excuse me. 81 00:03:16,160 --> 00:03:20,920 Speaker 1: Well, sir, this is my lunch break and I'm just 82 00:03:20,960 --> 00:03:22,520 Speaker 1: trying to go too bird with one stone. 83 00:03:23,360 --> 00:03:26,640 Speaker 2: Wait, listen to me. Are you a customer service? You 84 00:03:26,680 --> 00:03:29,200 Speaker 2: know I called me with with a mouthful. 85 00:03:28,840 --> 00:03:32,640 Speaker 1: Of food one lunchtime. You gotta understand that put. 86 00:03:32,440 --> 00:03:36,480 Speaker 2: That food out of your mouth right now, all right now, 87 00:03:37,280 --> 00:03:38,160 Speaker 2: as a professional. 88 00:03:38,200 --> 00:03:42,400 Speaker 1: All right, fine, I'm sorry that was a bad move 89 00:03:42,440 --> 00:03:42,920 Speaker 1: on my part. 90 00:03:43,360 --> 00:03:43,880 Speaker 2: Kidding me? 91 00:03:44,200 --> 00:03:44,760 Speaker 1: Listen all right? 92 00:03:44,840 --> 00:03:46,360 Speaker 2: Can you tell you deal with customers? 93 00:03:46,600 --> 00:03:50,720 Speaker 1: Carl Say hello, Rachel, Honey, you've just been fun tabs. 94 00:03:53,400 --> 00:03:56,800 Speaker 2: Oh I love Yeah? 95 00:04:00,040 --> 00:04:01,400 Speaker 1: Avis Duran phone tap