1 00:00:02,520 --> 00:00:11,840 Speaker 1: Bloomberg Audio Studios, Podcasts, radio News. This is Masters in 2 00:00:11,920 --> 00:00:15,440 Speaker 1: Business with Barry Ritholts on Bloomberg Radio. 3 00:00:16,239 --> 00:00:20,480 Speaker 2: This week on the podcast, another extra special guest, Judd Kessler, 4 00:00:21,160 --> 00:00:25,599 Speaker 2: Wharton professor, author of Lucky by Design, tells us about 5 00:00:25,720 --> 00:00:31,080 Speaker 2: market design, how we allocate scarce resources for everything from 6 00:00:31,120 --> 00:00:34,920 Speaker 2: Taylor Swift tickets to kidneys. I thought the book was 7 00:00:35,000 --> 00:00:40,360 Speaker 2: really interesting, kind of wonky economic analysis, but fascinating, and 8 00:00:40,400 --> 00:00:45,159 Speaker 2: the conversation absolutely fascinating. Also with no further ado, my 9 00:00:45,400 --> 00:00:49,240 Speaker 2: interview of Professor Judd Kesler. So I found the book 10 00:00:49,240 --> 00:00:53,320 Speaker 2: to be really fascinating look at market design, which is 11 00:00:53,360 --> 00:00:56,480 Speaker 2: an area that we don't usually think about. We'll talk 12 00:00:56,480 --> 00:00:59,040 Speaker 2: about the book in a few moments. I want to 13 00:00:59,080 --> 00:01:05,640 Speaker 2: start with your best bachelor's, masters and PhD from Harvard, 14 00:01:05,680 --> 00:01:08,720 Speaker 2: But that wasn't enough. You get a master's in philosophy 15 00:01:09,200 --> 00:01:11,880 Speaker 2: from Cambridge. What was the career plan? 16 00:01:12,480 --> 00:01:15,680 Speaker 3: So the career plan was to go to college and 17 00:01:15,680 --> 00:01:19,319 Speaker 3: then find a career not in academia. That was not 18 00:01:19,480 --> 00:01:23,040 Speaker 3: something that I even thought of as an option. I 19 00:01:23,160 --> 00:01:25,479 Speaker 3: was an econ major. I thought I'd be a consultant. 20 00:01:25,680 --> 00:01:30,080 Speaker 3: I accepted a Bay New York offer to take after graduation. 21 00:01:31,000 --> 00:01:35,400 Speaker 3: But senior year of college I wrote a thesis under 22 00:01:35,520 --> 00:01:39,119 Speaker 3: a supervisor named Alvin Roth, and I loved it. It 23 00:01:39,200 --> 00:01:42,720 Speaker 3: was my first experience doing research, and I thought, this 24 00:01:42,800 --> 00:01:47,360 Speaker 3: is really fun. I'm in the cutting edge of this 25 00:01:47,520 --> 00:01:51,400 Speaker 3: topic that I chose that interests me, and so that 26 00:01:51,920 --> 00:01:53,400 Speaker 3: made me think, all right, maybe I should give it 27 00:01:53,440 --> 00:01:55,800 Speaker 3: a shot. So that was the trip to Cambridge, England, 28 00:01:56,120 --> 00:02:00,760 Speaker 3: was me doing an mfil in economics to see, you know, 29 00:02:00,840 --> 00:02:02,800 Speaker 3: is this something that I might want to pursue as 30 00:02:02,880 --> 00:02:06,200 Speaker 3: a career. I didn't love the pedagogy in England, so 31 00:02:06,480 --> 00:02:10,040 Speaker 3: the courses I wasn't enjoying. But every day I'd come 32 00:02:10,080 --> 00:02:12,600 Speaker 3: home and think, oh, there's some research questions that that 33 00:02:12,720 --> 00:02:17,200 Speaker 3: lecture prompted. And I realized, oh, the research is keeping 34 00:02:17,240 --> 00:02:19,640 Speaker 3: me engaged in this program. Even though I don't love 35 00:02:19,680 --> 00:02:22,640 Speaker 3: the coursework, I probably should be doing this full time. 36 00:02:22,720 --> 00:02:26,200 Speaker 2: What was the research topic in your senior year that 37 00:02:26,400 --> 00:02:28,160 Speaker 2: led you to heading to Inland? 38 00:02:28,360 --> 00:02:32,280 Speaker 3: So it was a experiment. So I'm an experimental economist. 39 00:02:32,400 --> 00:02:33,920 Speaker 3: Most of my not all of it, but most of 40 00:02:33,960 --> 00:02:37,959 Speaker 3: my research is experimental, meaning undergrads are coming into the 41 00:02:38,040 --> 00:02:42,440 Speaker 3: lab playing a game I've designed or we're doing some 42 00:02:42,560 --> 00:02:46,280 Speaker 3: experimentation in the field where people are going about their lives. 43 00:02:46,280 --> 00:02:48,640 Speaker 3: They don't realize that half of them are getting one 44 00:02:48,720 --> 00:02:50,760 Speaker 3: version of an experience and half forgetting the other, and 45 00:02:50,800 --> 00:02:53,840 Speaker 3: we're seeing what the effect is. So my undergrad thesis 46 00:02:54,000 --> 00:02:59,280 Speaker 3: was trying to understand how pairs of people could contribute 47 00:02:59,320 --> 00:03:01,919 Speaker 3: to public go to things that benefited both of them. 48 00:03:02,560 --> 00:03:06,400 Speaker 3: And I learned about, you know, everything that I could 49 00:03:06,480 --> 00:03:09,919 Speaker 3: learn about public good provision, and I varied both the 50 00:03:09,960 --> 00:03:13,800 Speaker 3: structure of the game and how the benefits of the 51 00:03:13,800 --> 00:03:17,880 Speaker 3: public good were split across people. And this was something 52 00:03:17,880 --> 00:03:21,280 Speaker 3: that had never been done before. And my advisor, Al 53 00:03:21,440 --> 00:03:27,200 Speaker 3: was very encouraging, enthusiastic funded the research study. And I 54 00:03:27,280 --> 00:03:30,400 Speaker 3: had this experience of looking at the data and thinking, 55 00:03:31,000 --> 00:03:33,960 Speaker 3: this is the. 56 00:03:32,880 --> 00:03:34,760 Speaker 4: First I'm the first person. I'm on the frontier. 57 00:03:35,080 --> 00:03:38,400 Speaker 3: I'm never going to be an astronaut, but I'm on 58 00:03:38,440 --> 00:03:41,160 Speaker 3: the frontier here exploring the answer to this question that 59 00:03:41,200 --> 00:03:41,680 Speaker 3: interests me. 60 00:03:42,240 --> 00:03:44,720 Speaker 4: I'm looking at the data and discovering the answer. 61 00:03:44,920 --> 00:03:48,000 Speaker 2: So this sounds like it's a cross section of game 62 00:03:48,080 --> 00:03:50,040 Speaker 2: theory and behavioral economics. 63 00:03:50,440 --> 00:03:56,000 Speaker 4: Fair description, exactly right. And it's a paper. 64 00:03:56,320 --> 00:03:58,680 Speaker 3: You know, I've since become an academic, and I've been 65 00:03:58,680 --> 00:04:00,680 Speaker 3: writing research papers for a long time. This one was 66 00:04:00,720 --> 00:04:05,320 Speaker 3: never published, and the reason was that in my twenties 67 00:04:05,480 --> 00:04:08,240 Speaker 3: and even into my thirties, I didn't really know how 68 00:04:08,280 --> 00:04:08,840 Speaker 3: to motivate it. 69 00:04:08,880 --> 00:04:10,040 Speaker 4: I didn't know what it was about. 70 00:04:10,840 --> 00:04:12,240 Speaker 3: You know, at a deep level, I knew what I 71 00:04:12,280 --> 00:04:15,200 Speaker 3: had done, and I knew that it was new and different. 72 00:04:15,920 --> 00:04:20,440 Speaker 3: But I finally cracked the code in my late thirties 73 00:04:21,080 --> 00:04:24,080 Speaker 3: because what I had studied, unbeknownst to me was how 74 00:04:24,720 --> 00:04:31,520 Speaker 3: couples allocate effort to construct public goods in their household. 75 00:04:31,640 --> 00:04:34,200 Speaker 2: Does that mean who cooks, who cleans, who gets the kids, 76 00:04:34,240 --> 00:04:37,240 Speaker 2: who basically pays the bills? Is it just that simple? 77 00:04:37,360 --> 00:04:37,800 Speaker 4: Exactly? 78 00:04:37,920 --> 00:04:42,320 Speaker 3: Well, it's the game was we each put in some effort. 79 00:04:42,520 --> 00:04:46,240 Speaker 3: Sometimes the production is split evenly between the two, and 80 00:04:46,279 --> 00:04:49,719 Speaker 3: sometimes it's split unevenly, so one person gets more of 81 00:04:49,760 --> 00:04:52,119 Speaker 3: the output and the other person gets less. 82 00:04:52,480 --> 00:04:52,960 Speaker 4: And what I. 83 00:04:52,880 --> 00:04:56,479 Speaker 3: Found was that in some structures where we each have 84 00:04:56,600 --> 00:05:00,960 Speaker 3: to match each other's contribution to general rate and output, 85 00:05:01,279 --> 00:05:04,560 Speaker 3: then the inequality didn't matter. Pairs of people, these are 86 00:05:04,640 --> 00:05:09,000 Speaker 3: random strangers. They're able to contribute at high levels. It's 87 00:05:09,080 --> 00:05:12,560 Speaker 3: when we're contributing to the public good and one of 88 00:05:12,640 --> 00:05:14,599 Speaker 3: us can cut back and kind of free ride off. 89 00:05:14,440 --> 00:05:15,080 Speaker 4: Of the other one. 90 00:05:15,640 --> 00:05:18,159 Speaker 3: When we split it equally, we're able to sustain with 91 00:05:18,240 --> 00:05:21,560 Speaker 3: the pair, you know, high levels of contribution. But when 92 00:05:22,160 --> 00:05:25,279 Speaker 3: we're split unequally and one of us can free ride 93 00:05:25,279 --> 00:05:27,960 Speaker 3: off each other, the contribution collapses. 94 00:05:28,080 --> 00:05:30,000 Speaker 2: I was going to say that sounds like a recipe 95 00:05:30,040 --> 00:05:30,640 Speaker 2: for a divorce. 96 00:05:31,800 --> 00:05:34,040 Speaker 3: Well, you know, the reason I was able to later 97 00:05:34,160 --> 00:05:37,680 Speaker 3: understand what I had studied in my twenties was those 98 00:05:37,720 --> 00:05:40,600 Speaker 3: are the situations where, you know, my wife and I 99 00:05:40,640 --> 00:05:44,320 Speaker 3: have conflicts when we both need to contribute for the 100 00:05:44,360 --> 00:05:47,360 Speaker 3: public good to be provided, Like we both have to 101 00:05:47,360 --> 00:05:51,520 Speaker 3: be diligent with bedtimes with our kids because of one 102 00:05:51,520 --> 00:05:52,279 Speaker 3: of us slips. 103 00:05:52,360 --> 00:05:54,880 Speaker 4: Then the kids schedule in them up. 104 00:05:55,240 --> 00:05:57,440 Speaker 3: Then you know, it doesn't matter if I care more 105 00:05:57,480 --> 00:05:59,440 Speaker 3: about that or my wife we kind of both realize 106 00:05:59,440 --> 00:06:02,640 Speaker 3: we have to at the same level, or or we 107 00:06:02,680 --> 00:06:03,279 Speaker 3: both lose. 108 00:06:03,560 --> 00:06:08,960 Speaker 2: Where does it sort of where does that gap between effort? Yeah, 109 00:06:09,120 --> 00:06:09,919 Speaker 2: how does that manifest? 110 00:06:10,040 --> 00:06:12,560 Speaker 3: So if one of us cares more about say the 111 00:06:12,640 --> 00:06:14,800 Speaker 3: kids eating vegetables for. 112 00:06:14,960 --> 00:06:17,120 Speaker 2: How does it house neat? Yeah? 113 00:06:17,200 --> 00:06:20,839 Speaker 3: Yeah, for us, it's you know, the health helpful eating. 114 00:06:20,920 --> 00:06:23,480 Speaker 3: One of us might care more than the other. And 115 00:06:24,560 --> 00:06:27,680 Speaker 3: in that case, you know, if my wife cares more 116 00:06:27,960 --> 00:06:30,240 Speaker 3: and I free write off of her, she fed them 117 00:06:30,279 --> 00:06:33,640 Speaker 3: a healthy lunch, say yesterday, uh, and then I can 118 00:06:33,640 --> 00:06:35,640 Speaker 3: feed them a less healthy dinner when it's my turn. 119 00:06:36,480 --> 00:06:38,400 Speaker 4: That's where the recipe for a disaster. 120 00:06:38,760 --> 00:06:42,039 Speaker 2: Those are O missions? What about co missions? What about 121 00:06:42,080 --> 00:06:45,320 Speaker 2: doing things positively where one of you might slip? How 122 00:06:45,320 --> 00:06:46,200 Speaker 2: does that manifest? 123 00:06:46,240 --> 00:06:46,400 Speaker 5: Oh? 124 00:06:47,120 --> 00:06:49,240 Speaker 3: I mean most of the things I'm thinking of are like, 125 00:06:49,480 --> 00:06:51,320 Speaker 3: are we giving them too much screen time? 126 00:06:51,400 --> 00:06:51,520 Speaker 2: Oh? 127 00:06:51,560 --> 00:06:52,080 Speaker 4: I guess we could. 128 00:06:52,120 --> 00:06:55,279 Speaker 3: It could be uh reading them books at night, you know. 129 00:06:55,400 --> 00:06:57,159 Speaker 3: I mean, so we both care a lot about this, 130 00:06:57,279 --> 00:06:59,040 Speaker 3: so well we'll do it. But if you know, if 131 00:06:59,040 --> 00:07:01,039 Speaker 3: one of us cared more, that would be a recipe 132 00:07:01,040 --> 00:07:03,599 Speaker 3: for a disaster, because that person would read to the 133 00:07:03,640 --> 00:07:05,240 Speaker 3: kids and the other person would say, you know what, 134 00:07:05,480 --> 00:07:07,440 Speaker 3: like you got read to last night, I won't do 135 00:07:07,520 --> 00:07:11,040 Speaker 3: it right, And that's when the trouble. 136 00:07:11,240 --> 00:07:12,360 Speaker 4: Yeah, that's when trouble started. 137 00:07:12,400 --> 00:07:16,960 Speaker 3: So that was my first academic research was exploring those 138 00:07:17,040 --> 00:07:18,679 Speaker 3: kinds of dynamics in two person games. 139 00:07:18,800 --> 00:07:22,160 Speaker 2: How do you go from that to studying market design? 140 00:07:22,760 --> 00:07:27,480 Speaker 3: So this was Alvin Roth the mentor that I mentioned. 141 00:07:28,080 --> 00:07:31,600 Speaker 3: He was my undergrad thesis advisor. And when I was 142 00:07:31,760 --> 00:07:35,640 Speaker 3: getting my PhD, I committed a kind of sin, of 143 00:07:36,280 --> 00:07:38,960 Speaker 3: academic sin, which is you're not supposed to go back 144 00:07:39,000 --> 00:07:41,480 Speaker 3: to the institution you did your undergrad degree to get 145 00:07:41,480 --> 00:07:44,480 Speaker 3: your PhD. But I wanted to work with Al, so 146 00:07:44,520 --> 00:07:47,240 Speaker 3: I kind of I cheated a little bit. I went 147 00:07:47,280 --> 00:07:49,560 Speaker 3: back to Harvard, but it was technically a Harvard Business 148 00:07:49,600 --> 00:07:53,280 Speaker 3: School PhD joint with the Econ Department, so I pretended, oh, 149 00:07:53,320 --> 00:07:56,280 Speaker 3: I'm getting a different angle on this. I ended up 150 00:07:56,280 --> 00:07:59,240 Speaker 3: being helpful because being at the Business school helped me 151 00:07:59,320 --> 00:08:02,400 Speaker 3: transition to mind current job as a Wharton professor. But 152 00:08:02,640 --> 00:08:05,240 Speaker 3: I went back to work with Al, and he was 153 00:08:05,280 --> 00:08:07,680 Speaker 3: doing both He was doing experimental work and he was 154 00:08:07,680 --> 00:08:10,360 Speaker 3: doing market design work. And I had gotten exposure to 155 00:08:10,400 --> 00:08:13,400 Speaker 3: both of them in his course courses as an undergrad 156 00:08:13,560 --> 00:08:18,080 Speaker 3: and an early PhD student. And the research that kind 157 00:08:18,080 --> 00:08:21,840 Speaker 3: of transitioned me was on organ donation and organ allocation. 158 00:08:22,400 --> 00:08:25,000 Speaker 2: The book has some fascinating data points on that. We'll 159 00:08:25,040 --> 00:08:27,880 Speaker 2: talk about that in a bit. I want to stay 160 00:08:27,920 --> 00:08:31,520 Speaker 2: with your background. You end up winning the Vernon Smith 161 00:08:31,600 --> 00:08:35,320 Speaker 2: Scholar Prize in twenty twenty one. What work was that for? 162 00:08:35,720 --> 00:08:37,840 Speaker 3: So that was for a line of work starting with 163 00:08:37,880 --> 00:08:44,120 Speaker 3: this organ allocation work, because that was both a public 164 00:08:44,160 --> 00:08:48,440 Speaker 3: good study like I described in the earlier work and 165 00:08:48,800 --> 00:08:52,240 Speaker 3: policy relevant. And so the Vernon Smith Prize is for 166 00:08:52,320 --> 00:08:55,960 Speaker 3: somebody who's contributed with experimental research in a bunch of 167 00:08:56,000 --> 00:08:58,600 Speaker 3: areas and I had you know, I'd done that, I'd 168 00:08:58,640 --> 00:09:02,079 Speaker 3: done that in organ allocation, done that, and of course allocation. 169 00:09:02,360 --> 00:09:05,160 Speaker 3: I had done work on summer youth employment, but kind 170 00:09:05,160 --> 00:09:08,680 Speaker 3: of always with this experimental lens to try to understand 171 00:09:09,120 --> 00:09:09,880 Speaker 3: what the effects were. 172 00:09:10,240 --> 00:09:13,920 Speaker 2: And what's kind of fascinating is you're clicking off a 173 00:09:13,920 --> 00:09:17,080 Speaker 2: lot of chapters in the book, which are how do 174 00:09:17,080 --> 00:09:22,000 Speaker 2: we allocate scarce resources when there are a variety of 175 00:09:22,040 --> 00:09:25,760 Speaker 2: different ways to do it. Sometimes it's lottery, sometimes it's effort. 176 00:09:26,600 --> 00:09:30,000 Speaker 2: Sometimes it's people paying more to get it, which really 177 00:09:30,200 --> 00:09:34,600 Speaker 2: is I never thought of those things as market design, 178 00:09:35,000 --> 00:09:38,480 Speaker 2: and yet most people look at those things as just hey, 179 00:09:38,520 --> 00:09:41,920 Speaker 2: you got lucky. You got the summer job or the 180 00:09:41,960 --> 00:09:45,280 Speaker 2: course you wanted, or the kidney you needed because you 181 00:09:45,360 --> 00:09:47,880 Speaker 2: signed up. A big theme of the book is, hey, 182 00:09:47,920 --> 00:09:51,280 Speaker 2: this is in luck. This is recognizing all of these 183 00:09:52,000 --> 00:09:56,840 Speaker 2: market design structures and figuring out the rules and playing 184 00:09:56,880 --> 00:09:57,920 Speaker 2: them as well as you can. 185 00:09:58,480 --> 00:10:02,080 Speaker 3: Exactly right in the book. I call these hidden markets 186 00:10:02,200 --> 00:10:05,320 Speaker 3: because they're not the markets that we always think of. 187 00:10:05,360 --> 00:10:07,480 Speaker 3: When we think of markets, we think of the farmer's 188 00:10:07,520 --> 00:10:09,959 Speaker 3: market where you're paying a price for produce. We think 189 00:10:10,000 --> 00:10:12,600 Speaker 3: of the stock market where you're paying a price for 190 00:10:12,679 --> 00:10:15,840 Speaker 3: equity and publicly traded companies. But there are all of 191 00:10:15,880 --> 00:10:20,600 Speaker 3: these markets where you're trying to allocate a scarce resource. 192 00:10:21,640 --> 00:10:25,200 Speaker 3: You might have a price that gets paid, but it's 193 00:10:25,240 --> 00:10:27,520 Speaker 3: not doing all of the work. There's something else that 194 00:10:27,640 --> 00:10:31,120 Speaker 3: is deciding who gets access to the scarce resource. And 195 00:10:31,160 --> 00:10:33,280 Speaker 3: then there are markets where there is no price. We've 196 00:10:33,280 --> 00:10:36,240 Speaker 3: decided that we want to do the allocation without having 197 00:10:36,280 --> 00:10:38,840 Speaker 3: folks pay. We want to distribute it in some other way. 198 00:10:39,800 --> 00:10:43,400 Speaker 3: And these are areas that market design thinks about. But 199 00:10:43,480 --> 00:10:46,400 Speaker 3: that a standard ECON class like the ones I teach 200 00:10:46,440 --> 00:10:49,800 Speaker 3: to my undergrads or MBA students or executives would not 201 00:10:49,920 --> 00:10:50,760 Speaker 3: necessarily cover. 202 00:10:51,120 --> 00:10:54,040 Speaker 2: So other than the students in your warton class, how 203 00:10:54,040 --> 00:10:58,080 Speaker 2: can individuals become more aware of all of these hidden 204 00:10:58,160 --> 00:11:01,679 Speaker 2: market mechanisms and use them to their best advantage? 205 00:11:01,840 --> 00:11:05,080 Speaker 3: Yeah, so the first step is recognizing that these things 206 00:11:05,080 --> 00:11:09,400 Speaker 3: are markets. You want access to something, it's scarce, there 207 00:11:09,520 --> 00:11:14,440 Speaker 3: is a limited amount that can be allocated, and you're 208 00:11:14,440 --> 00:11:17,599 Speaker 3: competing with lots of other people who want them. Examples 209 00:11:17,679 --> 00:11:21,360 Speaker 3: might make it more concrete because we're, you know, thinking 210 00:11:21,360 --> 00:11:23,760 Speaker 3: about things that people participate in every day. 211 00:11:23,800 --> 00:11:24,360 Speaker 4: These markets. 212 00:11:24,360 --> 00:11:27,600 Speaker 3: So you want to get a reservation at a hot restaurant, 213 00:11:27,840 --> 00:11:29,560 Speaker 3: you want to get a ticket to a live event. 214 00:11:30,160 --> 00:11:33,440 Speaker 3: You want to get a product that is hard to 215 00:11:33,480 --> 00:11:37,280 Speaker 3: come by, either you know, a clothing special clothing drop 216 00:11:37,480 --> 00:11:40,559 Speaker 3: or this summer it was La Boo boos, the ugly 217 00:11:40,640 --> 00:11:43,400 Speaker 3: cute stuffy dolls, but you could think of beanie babies 218 00:11:43,640 --> 00:11:45,040 Speaker 3: or cabbage patch dolls if you're as. 219 00:11:44,960 --> 00:11:45,400 Speaker 4: Old as me. 220 00:11:46,040 --> 00:11:49,200 Speaker 3: And in these cases there is a price that you pay, 221 00:11:49,880 --> 00:11:53,040 Speaker 3: but there's also some other ordeal that you may have 222 00:11:53,080 --> 00:11:55,760 Speaker 3: to go through to get access to those scarce resources. 223 00:11:56,720 --> 00:12:01,280 Speaker 3: Same thing with benefits or services provided by the government. 224 00:12:01,400 --> 00:12:04,160 Speaker 3: You want to get your kid into public elementary school, 225 00:12:04,160 --> 00:12:06,079 Speaker 3: you want to get a library book, you want to 226 00:12:06,120 --> 00:12:09,760 Speaker 3: get a life saving organ transplant. These are environments where 227 00:12:10,000 --> 00:12:12,360 Speaker 3: you have to understand, okay, what is the rule that 228 00:12:12,559 --> 00:12:17,240 Speaker 3: is doing the allocation, and then how can you use 229 00:12:17,280 --> 00:12:19,679 Speaker 3: your knowledge of that rule to figure out the right strategy. 230 00:12:19,960 --> 00:12:23,360 Speaker 2: Your daughter trying to get into her favorite after school 231 00:12:23,400 --> 00:12:28,760 Speaker 2: program really resonated because it was such a little niche thing. 232 00:12:29,920 --> 00:12:33,320 Speaker 2: It's just one of those everyday life frictions. You don't 233 00:12:33,360 --> 00:12:36,800 Speaker 2: really think of those as markets that have been designed, 234 00:12:37,160 --> 00:12:40,640 Speaker 2: but you do a really nice job explaining any allocation 235 00:12:40,720 --> 00:12:43,480 Speaker 2: of scarce resources is a market decision. 236 00:12:43,320 --> 00:12:46,520 Speaker 3: Exactly, and that one is one of the banes of 237 00:12:46,559 --> 00:12:49,240 Speaker 3: my existence. I have to it's a first come, first 238 00:12:49,280 --> 00:12:52,360 Speaker 3: serve race, which is what I call the experience that 239 00:12:52,840 --> 00:12:56,720 Speaker 3: folks have on a regular basis of there is a 240 00:12:56,760 --> 00:12:59,560 Speaker 3: scarce resource, it is being made available at a point 241 00:12:59,559 --> 00:13:02,720 Speaker 3: in time, and whoever clicks first gets it, whoever calls 242 00:13:02,720 --> 00:13:06,000 Speaker 3: in first in different market structures, is the one who 243 00:13:06,000 --> 00:13:10,000 Speaker 3: can claim that scarce resource. After school programs at my 244 00:13:10,080 --> 00:13:13,240 Speaker 3: daughter's elementary school, this is what the kids are doing 245 00:13:13,280 --> 00:13:15,920 Speaker 3: between two thirty when school lets out, and five thirty 246 00:13:15,920 --> 00:13:19,280 Speaker 3: when working parents can pick them up. There are some 247 00:13:19,480 --> 00:13:24,400 Speaker 3: very popular classes for the kids to do during those hours, 248 00:13:25,520 --> 00:13:26,720 Speaker 3: but there are a lot of kids who want to 249 00:13:26,720 --> 00:13:30,120 Speaker 3: participate in them, and so every semester they will say okay. 250 00:13:30,200 --> 00:13:35,120 Speaker 3: On June twelfth at ten am. We're going to release 251 00:13:35,400 --> 00:13:40,160 Speaker 3: all of the fall semester courses, and whoever clicks to 252 00:13:40,200 --> 00:13:43,440 Speaker 3: claim the spots in those classes first will get them, 253 00:13:43,600 --> 00:13:45,679 Speaker 3: and everybody else will be disappointed. 254 00:13:46,240 --> 00:13:48,600 Speaker 4: And it is a. 255 00:13:48,559 --> 00:13:50,880 Speaker 3: First come for Serve race. And I like the race 256 00:13:51,320 --> 00:13:54,160 Speaker 3: analogy because I don't do a ton of cardio and 257 00:13:54,200 --> 00:13:56,560 Speaker 3: this is where my heart race is faster that you know, 258 00:13:56,720 --> 00:13:59,360 Speaker 3: this is fight or flight, because I know I'm competing 259 00:13:59,360 --> 00:14:01,640 Speaker 3: with all these other parents who want to get their 260 00:14:01,679 --> 00:14:04,240 Speaker 3: kids into these classes. And if my daughter gets what 261 00:14:04,280 --> 00:14:07,600 Speaker 3: she wants, mornings are wonderful, and if she doesn't, it's 262 00:14:07,679 --> 00:14:09,200 Speaker 3: you know, I don't want to go to school today. 263 00:14:09,360 --> 00:14:12,520 Speaker 2: There's some you seem to have an advantage because there 264 00:14:12,559 --> 00:14:16,280 Speaker 2: are some fascinating strategies here. Hey, maybe you don't start 265 00:14:16,320 --> 00:14:19,120 Speaker 2: with the Monday classes. Maybe you do Tuesday, Wednesday, Thursday, 266 00:14:19,600 --> 00:14:21,880 Speaker 2: because they're going to fill up while everybody's racing to 267 00:14:21,960 --> 00:14:24,640 Speaker 2: get Monday. And if you're disappointed in a Monday, but 268 00:14:24,680 --> 00:14:27,480 Speaker 2: you've locked in the three ones for the rest of 269 00:14:27,480 --> 00:14:31,680 Speaker 2: the week, there's an advantage. Thinking about how the rest 270 00:14:31,720 --> 00:14:33,400 Speaker 2: of the participants are playing the game. 271 00:14:33,640 --> 00:14:34,600 Speaker 4: This is exactly right. 272 00:14:34,640 --> 00:14:36,240 Speaker 2: So the ball game theory. 273 00:14:36,480 --> 00:14:38,160 Speaker 3: It's all game theory, and I wrote a book about 274 00:14:38,200 --> 00:14:40,080 Speaker 3: game theory. I didn't use the term game theory because 275 00:14:40,080 --> 00:14:43,360 Speaker 3: I didn't want to scare people off. But it's thinking 276 00:14:43,400 --> 00:14:45,840 Speaker 3: about what it is that you want and then what 277 00:14:45,880 --> 00:14:48,280 Speaker 3: it is that other folks might be going for and 278 00:14:48,360 --> 00:14:52,000 Speaker 3: developing the right strategy for that. Now, first come for 279 00:14:52,120 --> 00:14:56,440 Speaker 3: serve races. There's a bunch of strategy that is kind of, 280 00:14:56,960 --> 00:14:59,680 Speaker 3: you know, maybe obvious when you think about it. Of Okay, 281 00:15:00,000 --> 00:15:01,920 Speaker 3: you have to know that it's a race. You have 282 00:15:02,000 --> 00:15:04,920 Speaker 3: to know that this is a situation where you need 283 00:15:05,000 --> 00:15:08,520 Speaker 3: to be available to click. 284 00:15:08,280 --> 00:15:10,520 Speaker 4: As fast as you can at that time. 285 00:15:10,640 --> 00:15:13,520 Speaker 3: Right when I get the email and it says June 286 00:15:13,560 --> 00:15:16,600 Speaker 3: twelfth at ten am is when registration opens. Even if 287 00:15:16,640 --> 00:15:20,800 Speaker 3: I've never participated in the registration for these after school classes, 288 00:15:21,240 --> 00:15:23,720 Speaker 3: the ten am tips me off that something is going 289 00:15:23,760 --> 00:15:26,400 Speaker 3: on at my son's school where the classes are not 290 00:15:26,960 --> 00:15:31,280 Speaker 3: as demanded. There is no ten ams. I mean, there 291 00:15:31,320 --> 00:15:33,400 Speaker 3: might be a time when the registration begins, but nobody 292 00:15:33,440 --> 00:15:36,000 Speaker 3: really cares about it because you can go whenever you 293 00:15:36,040 --> 00:15:37,920 Speaker 3: want that day or later in the week, and there's 294 00:15:37,960 --> 00:15:43,280 Speaker 3: plenty of options available. But this market, the ten am 295 00:15:43,320 --> 00:15:45,200 Speaker 3: tells you all right, by ten oh one or ten 296 00:15:45,240 --> 00:15:46,760 Speaker 3: o two, the good stuff might be taken. 297 00:15:46,920 --> 00:15:49,960 Speaker 2: Did your wife ever get to the French laundry in Napa? 298 00:15:50,800 --> 00:15:52,600 Speaker 3: This was a first time, first of race that I 299 00:15:53,000 --> 00:15:56,000 Speaker 3: talk about in the book. It's for milestone birthdays only 300 00:15:56,040 --> 00:15:59,360 Speaker 3: because it's so expensive. So in the book I talk 301 00:15:59,400 --> 00:16:02,120 Speaker 3: about how we did not get it for her fortieth birthday, 302 00:16:02,200 --> 00:16:04,040 Speaker 3: so she will try again when she's fifty. 303 00:16:04,480 --> 00:16:09,800 Speaker 2: I was reading that and using your strategy imediately thought, oh, 304 00:16:09,840 --> 00:16:13,560 Speaker 2: you're flying out just for a weekend. Four o'clock is 305 00:16:13,840 --> 00:16:17,160 Speaker 2: essentially seven o'clock in New York. Why not do four 306 00:16:17,240 --> 00:16:20,240 Speaker 2: or four to thirty and bang, they're good to go. 307 00:16:20,360 --> 00:16:24,280 Speaker 3: This is exactly so the strategy to play there is 308 00:16:24,320 --> 00:16:27,280 Speaker 3: to think about what I call settling for silver versus 309 00:16:27,280 --> 00:16:30,680 Speaker 3: going for gold. So the settling for silver strategy is, 310 00:16:31,440 --> 00:16:34,640 Speaker 3: you know that seven o'clock or seven thirty is the 311 00:16:34,640 --> 00:16:36,480 Speaker 3: most desirable time to eat, at least you know for 312 00:16:36,560 --> 00:16:40,120 Speaker 3: regular people not in retirement communities. That's the ideal time. 313 00:16:40,680 --> 00:16:43,720 Speaker 3: If you're going to go on a Saturday, that is 314 00:16:43,760 --> 00:16:46,200 Speaker 3: what most people are going to be aiming for. When 315 00:16:46,240 --> 00:16:48,800 Speaker 3: I went for her fortieth birthday to try to register. 316 00:16:48,840 --> 00:16:50,520 Speaker 3: I knew it was a race. I knew when the 317 00:16:50,600 --> 00:16:52,600 Speaker 3: starting gun was going off, I was there, My heart 318 00:16:52,640 --> 00:16:56,080 Speaker 3: was beating fast, and I went first for the seven 319 00:16:56,200 --> 00:16:58,320 Speaker 3: thirty reservation page reloads. 320 00:16:58,800 --> 00:17:00,680 Speaker 4: I don't get it, and I see that. 321 00:17:00,600 --> 00:17:02,920 Speaker 3: Four to thirty still available, so I click for four thirty, 322 00:17:02,920 --> 00:17:06,520 Speaker 3: thinking it's better than nothing, and the page reloads and 323 00:17:06,600 --> 00:17:07,320 Speaker 3: that is also gone. 324 00:17:07,359 --> 00:17:08,320 Speaker 4: So struck out there. 325 00:17:08,400 --> 00:17:12,600 Speaker 3: That's why we're waiting a decade to your point, if 326 00:17:12,640 --> 00:17:14,240 Speaker 3: I had I was doing it as a surprise for 327 00:17:14,320 --> 00:17:16,399 Speaker 3: my wife, if I had planned and talked to her 328 00:17:16,400 --> 00:17:19,840 Speaker 3: about it in advance, we might have recognized four four 329 00:17:19,960 --> 00:17:21,760 Speaker 3: thirty is just is. 330 00:17:21,760 --> 00:17:23,880 Speaker 2: Nearly as good youer an East Coast, it's. 331 00:17:23,760 --> 00:17:26,360 Speaker 3: Nearly as good as seven thirty. And that's the kind 332 00:17:26,400 --> 00:17:30,440 Speaker 3: of situation where you want to settle for silver, where 333 00:17:30,440 --> 00:17:34,520 Speaker 3: you want to go for something where there's less competition. Again, 334 00:17:34,600 --> 00:17:37,000 Speaker 3: the game theory coming in, fewer people are going to 335 00:17:37,040 --> 00:17:40,399 Speaker 3: be going for four four thirty. That is something that 336 00:17:40,440 --> 00:17:42,840 Speaker 3: you actually have a much better shot at if you 337 00:17:42,920 --> 00:17:45,480 Speaker 3: go for it first. You have to act as if 338 00:17:45,840 --> 00:17:48,840 Speaker 3: that is what you wanted all along, right, because when 339 00:17:48,880 --> 00:17:51,639 Speaker 3: the page reloads the first time, four thirty is still available, 340 00:17:52,040 --> 00:17:54,160 Speaker 3: Meaning if instead of going for seven thirty, I gone 341 00:17:54,160 --> 00:17:56,240 Speaker 3: for four to thirty initially as if it was my 342 00:17:56,359 --> 00:17:59,919 Speaker 3: first choice, she would have been able to cross French laundry, 343 00:18:00,040 --> 00:18:00,560 Speaker 3: the bucket list. 344 00:18:00,640 --> 00:18:01,000 Speaker 5: There you go. 345 00:18:01,560 --> 00:18:06,080 Speaker 2: Aside from the east coast West coast difference post pandemic, 346 00:18:06,680 --> 00:18:09,960 Speaker 2: My wife likes to point out that you use apps 347 00:18:10,000 --> 00:18:13,600 Speaker 2: like Open Table RESI, and she says six thirty is 348 00:18:13,600 --> 00:18:16,120 Speaker 2: the new seven thirty because everybody wants to get home 349 00:18:16,160 --> 00:18:19,119 Speaker 2: and stream whatever they're streaming. It's so different than it 350 00:18:19,200 --> 00:18:21,560 Speaker 2: was in the twenty tens. And I'm like, am I 351 00:18:21,640 --> 00:18:23,399 Speaker 2: just getting old? Are we going to start going to 352 00:18:23,400 --> 00:18:26,000 Speaker 2: the early bird specials? She's like, no, no one wants 353 00:18:26,000 --> 00:18:28,080 Speaker 2: to have dinner at ten, nine, ten o'clock at night. 354 00:18:28,400 --> 00:18:29,000 Speaker 4: I believe that. 355 00:18:29,080 --> 00:18:31,239 Speaker 3: And at the French laundry the meals take forever. So 356 00:18:31,280 --> 00:18:33,040 Speaker 3: getting out of there, you know, early. 357 00:18:32,920 --> 00:18:35,119 Speaker 2: For thirty gets you out at nine, ten and five, right, 358 00:18:35,560 --> 00:18:39,960 Speaker 2: Absolutely fascinating. Coming up, we continue our conversation with Judd Kessler, 359 00:18:40,320 --> 00:18:44,320 Speaker 2: Howard Mark's professor at the Wharton School at University of Pennsylvania, 360 00:18:44,520 --> 00:18:49,200 Speaker 2: discussing his new book, Lucky by Design, The Hidden Economics. 361 00:18:49,240 --> 00:18:52,640 Speaker 2: You need to get more of what you want. I'm 362 00:18:52,680 --> 00:18:55,920 Speaker 2: Barry Ridhelts. You're listening to Masters in Business. 363 00:18:55,840 --> 00:19:07,200 Speaker 5: On Bloomberg Radio. 364 00:19:08,240 --> 00:19:11,040 Speaker 2: I'm Barry Dults. You're listening to Masters in Business on 365 00:19:11,080 --> 00:19:14,560 Speaker 2: Bloomberg Radio. My extra special guest this week is judde Kessler. 366 00:19:14,880 --> 00:19:18,480 Speaker 2: He is the Howard Marx Professor at the Wharton School 367 00:19:18,600 --> 00:19:22,040 Speaker 2: at the University of Pennsylvania. So I want to talk 368 00:19:22,160 --> 00:19:26,880 Speaker 2: about Lucky by Design. The book is really interesting. I'm 369 00:19:26,920 --> 00:19:31,240 Speaker 2: intrigued by how much of what we think of as 370 00:19:31,359 --> 00:19:36,639 Speaker 2: luck is really just the way allocation mechanisms have been 371 00:19:36,800 --> 00:19:43,879 Speaker 2: either well designed or poorly designed. Lotteries, waitlists, queues, scoring rules, algorithms, 372 00:19:43,960 --> 00:19:49,960 Speaker 2: norms explain this concept that luck by design may really 373 00:19:50,040 --> 00:19:52,439 Speaker 2: be based on some hidden economic rules. 374 00:19:52,720 --> 00:19:56,960 Speaker 3: Yeah, so the way the markets operate, there's a set 375 00:19:57,000 --> 00:19:59,480 Speaker 3: of rules that decides who gets what. So we talked 376 00:19:59,520 --> 00:20:02,480 Speaker 3: about first come for serve races, but as you point out, 377 00:20:02,520 --> 00:20:06,440 Speaker 3: there's first come for serve waiting lists. There's lines, there 378 00:20:06,440 --> 00:20:10,119 Speaker 3: are lottery systems where you're putting your name in the 379 00:20:10,160 --> 00:20:13,240 Speaker 3: hat and we're pulling people out. And then they're centralized 380 00:20:13,280 --> 00:20:17,560 Speaker 3: clearing houses where you might rank your preferences over things 381 00:20:17,640 --> 00:20:19,879 Speaker 3: you want. And then there's some priorities or rules in 382 00:20:19,920 --> 00:20:24,160 Speaker 3: the background. And I have this sense that people look 383 00:20:24,200 --> 00:20:26,760 Speaker 3: at these systems and they don't have a framework for 384 00:20:26,880 --> 00:20:30,000 Speaker 3: thinking about them, and so when they participate in these markets, 385 00:20:30,800 --> 00:20:33,520 Speaker 3: they don't really realize they're doing so, and then the 386 00:20:33,560 --> 00:20:39,520 Speaker 3: outcomes seem like they're based on chance, or they try 387 00:20:39,560 --> 00:20:43,240 Speaker 3: to understand them and they struggle and they feel overwhelmed 388 00:20:43,280 --> 00:20:45,959 Speaker 3: and stressed out, and then play a strategy that might 389 00:20:46,000 --> 00:20:48,040 Speaker 3: not be right for them, and then they look around 390 00:20:48,080 --> 00:20:50,280 Speaker 3: and they think, oh, man, that person got what they 391 00:20:50,359 --> 00:20:51,800 Speaker 3: wanted I didn't. 392 00:20:52,200 --> 00:20:53,639 Speaker 4: They must have been lucky. 393 00:20:53,840 --> 00:20:56,320 Speaker 3: Because if you don't understand the system, then it all 394 00:20:56,359 --> 00:21:01,439 Speaker 3: seems like it's happening by chance. But by understanding the 395 00:21:01,520 --> 00:21:05,960 Speaker 3: rules that are applying in each market, you then can recognize, Okay, 396 00:21:05,960 --> 00:21:08,920 Speaker 3: this is a situation where it's a first come, first 397 00:21:08,960 --> 00:21:12,400 Speaker 3: serve waiting list. So I have to put my name 398 00:21:12,440 --> 00:21:14,480 Speaker 3: down early. Then I have to think about the strategy 399 00:21:14,520 --> 00:21:16,639 Speaker 3: I'm going to play when it's my turn. Do I 400 00:21:16,680 --> 00:21:19,199 Speaker 3: take what's offered to me? Do I keep waiting? And 401 00:21:19,280 --> 00:21:23,439 Speaker 3: you have a develop a framework for that. Even in 402 00:21:23,560 --> 00:21:26,720 Speaker 3: lottery allocations, which we often think of as being the 403 00:21:26,720 --> 00:21:30,480 Speaker 3: ones that are based entirely on chance. If you understand 404 00:21:30,560 --> 00:21:33,840 Speaker 3: the rules, you can develop strategies that help you do better. 405 00:21:34,640 --> 00:21:38,560 Speaker 3: So you want to go see a theater production, and 406 00:21:38,600 --> 00:21:41,560 Speaker 3: there's going to be a ticket lottery. You can go. 407 00:21:41,640 --> 00:21:44,600 Speaker 3: You can enter your name for two tickets. But maybe 408 00:21:44,720 --> 00:21:46,200 Speaker 3: you can bring your friend that you're going to go 409 00:21:46,240 --> 00:21:47,959 Speaker 3: see the show with or your partner, and you both enter. 410 00:21:48,040 --> 00:21:50,399 Speaker 3: Now you have twice as many chances. Maybe you get 411 00:21:50,640 --> 00:21:54,240 Speaker 3: a bunch of friends who work nearby to enter, maybe 412 00:21:54,280 --> 00:21:57,640 Speaker 3: it's online. They enter for you. If they lose, they lose, 413 00:21:57,680 --> 00:21:59,080 Speaker 3: but if they win, they come down to the theater, 414 00:21:59,160 --> 00:22:01,040 Speaker 3: pick up the tickets, give them to you. All of 415 00:22:01,080 --> 00:22:04,119 Speaker 3: a sudden, Now you've dramatically increased your chances of winning. 416 00:22:04,640 --> 00:22:09,280 Speaker 3: These are technically allowed. Often by the rules. Sometimes you 417 00:22:09,320 --> 00:22:12,280 Speaker 3: can enter a lottery in years you intend to lose, 418 00:22:12,480 --> 00:22:18,040 Speaker 3: because the system rewards you in subsequent years for prior losses. 419 00:22:18,080 --> 00:22:19,919 Speaker 3: It's trying to be fair over time, and so the 420 00:22:20,000 --> 00:22:23,760 Speaker 3: rules are if you have lost nine years in a row, 421 00:22:23,800 --> 00:22:26,440 Speaker 3: then in your tenth year, you'll get ten entries or 422 00:22:26,480 --> 00:22:29,480 Speaker 3: one hundred entries or a thousand entries relative to someone 423 00:22:29,520 --> 00:22:32,440 Speaker 3: who's entering for the first time. Or maybe you win 424 00:22:32,480 --> 00:22:34,760 Speaker 3: the lottery in a year you don't want to win, 425 00:22:34,800 --> 00:22:36,800 Speaker 3: and you defer what you get for a year, and 426 00:22:36,840 --> 00:22:39,840 Speaker 3: now you basically get to enter this year in the 427 00:22:39,880 --> 00:22:41,920 Speaker 3: hopes of deferring for next year, and if you lose 428 00:22:41,960 --> 00:22:43,720 Speaker 3: this year, you get to enter next year for the 429 00:22:43,840 --> 00:22:45,960 Speaker 3: chance of getting whatever it is next year. 430 00:22:46,080 --> 00:22:49,119 Speaker 2: So you've gone to school at Harvard and Cambridge, you 431 00:22:49,200 --> 00:22:54,440 Speaker 2: teach at University of Pennsylvania. When we look at college admissions, 432 00:22:55,560 --> 00:23:00,600 Speaker 2: that seems to be like a mess of everything, some 433 00:23:00,600 --> 00:23:05,520 Speaker 2: some skill, some checking the boxes, a little bit of lottery, 434 00:23:05,560 --> 00:23:08,360 Speaker 2: a little bit of early admission, first come, first serve. 435 00:23:09,119 --> 00:23:12,440 Speaker 2: What do you think of that entire college admission process? 436 00:23:12,840 --> 00:23:14,439 Speaker 2: What's driving that design? 437 00:23:14,600 --> 00:23:17,040 Speaker 3: Yeah, so that is what I call a choose me market. 438 00:23:17,080 --> 00:23:20,000 Speaker 3: It's a two sided market where it's as you point out, 439 00:23:20,080 --> 00:23:22,400 Speaker 3: it's not as simple as any one rule. It's not 440 00:23:22,520 --> 00:23:24,879 Speaker 3: like whoever applies first to the school gets it or 441 00:23:24,880 --> 00:23:27,600 Speaker 3: they're going to totally pick people by lottery. 442 00:23:28,640 --> 00:23:31,880 Speaker 4: They have a strategic decision as an institution. 443 00:23:32,160 --> 00:23:34,360 Speaker 3: Maybe I should say we as an employee of one 444 00:23:34,359 --> 00:23:39,280 Speaker 3: of these institutions. But the features of a choose me market, 445 00:23:39,320 --> 00:23:42,119 Speaker 3: of a two sided market are that there are market 446 00:23:42,119 --> 00:23:46,040 Speaker 3: participants on both sides. So for college admissions, there's applicants 447 00:23:46,040 --> 00:23:48,239 Speaker 3: who are trying to get into the colleges, and then 448 00:23:48,240 --> 00:23:50,760 Speaker 3: there are colleges that are deciding who am I going 449 00:23:50,800 --> 00:23:55,960 Speaker 3: to admit. We're trying to make a class of smart, motivated, 450 00:23:57,280 --> 00:24:00,640 Speaker 3: well rounded or very pointy people who are gonna make 451 00:24:00,680 --> 00:24:05,879 Speaker 3: the class, you know, a rich, fun environment, and the 452 00:24:06,000 --> 00:24:09,159 Speaker 3: dynamics are about you know, are we both succeeding and 453 00:24:09,200 --> 00:24:12,720 Speaker 3: getting what we want? So I think the thing that 454 00:24:12,760 --> 00:24:15,520 Speaker 3: people think of is okay, is the candidates strong enough? 455 00:24:15,560 --> 00:24:18,240 Speaker 3: Do they have good enough grades, good enough SAT scores, 456 00:24:18,320 --> 00:24:22,520 Speaker 3: good enough extracurriculars. But something that we think less about 457 00:24:22,800 --> 00:24:25,480 Speaker 3: as an applicants say, because it requires thinking about the 458 00:24:25,480 --> 00:24:28,680 Speaker 3: other side of the market, is you know, how do 459 00:24:28,800 --> 00:24:32,119 Speaker 3: the universities or colleges feel about the applicants. Well, one 460 00:24:32,160 --> 00:24:37,720 Speaker 3: of the things that they value is high yield. We 461 00:24:37,800 --> 00:24:42,480 Speaker 3: want the people who we admit to enroll in our school. 462 00:24:42,520 --> 00:24:45,880 Speaker 3: We want them to matriculate. When I was applying to college, 463 00:24:46,400 --> 00:24:49,200 Speaker 3: that yield, the fraction of folks you admit who come 464 00:24:49,760 --> 00:24:52,000 Speaker 3: was in the US News and World Report rankings of 465 00:24:52,040 --> 00:24:56,200 Speaker 3: best colleges and universities. It's not anymore, but it's still 466 00:24:56,240 --> 00:24:58,480 Speaker 3: a matter of pride and reputation, because it's hard to 467 00:24:58,520 --> 00:24:59,960 Speaker 3: say you're one of the best schools in the CUNT 468 00:25:00,400 --> 00:25:02,400 Speaker 3: if you know half or two thirds of the people 469 00:25:02,400 --> 00:25:05,800 Speaker 3: you admit choose to go somewhere else. And so when 470 00:25:05,880 --> 00:25:10,040 Speaker 3: you mentioned early admissions, early decision or early action, that 471 00:25:10,240 --> 00:25:13,680 Speaker 3: is where this kind of yield question comes into play. 472 00:25:13,720 --> 00:25:16,720 Speaker 3: So the way that it works with early decision is 473 00:25:16,760 --> 00:25:20,320 Speaker 3: when you apply, say to pen where my employer early decision. 474 00:25:21,560 --> 00:25:23,760 Speaker 3: If you do that, you are committing to come if 475 00:25:23,760 --> 00:25:27,880 Speaker 3: we admit you. So that's great for our yield because 476 00:25:28,080 --> 00:25:32,800 Speaker 3: now you know you're guaranteed to come. And lots of 477 00:25:32,840 --> 00:25:37,400 Speaker 3: schools do this they have an early admission deadline. There's 478 00:25:37,440 --> 00:25:39,359 Speaker 3: also early action where you're not committing, but you can 479 00:25:39,440 --> 00:25:41,600 Speaker 3: only apply to one school early action, and so it 480 00:25:41,640 --> 00:25:43,719 Speaker 3: has similar properties where you're kind of giving up applying 481 00:25:43,760 --> 00:25:49,480 Speaker 3: elsewhere early. And the kind of deal is that emission 482 00:25:49,520 --> 00:25:53,200 Speaker 3: standards appear to be a little lighter, and so researchers 483 00:25:53,200 --> 00:25:56,439 Speaker 3: have estimated it's kind of worth about one hundred SAT 484 00:25:56,600 --> 00:25:58,919 Speaker 3: points if you apply early. It's kind of we're going 485 00:25:58,960 --> 00:26:00,880 Speaker 3: to where we like idea that you want to come. 486 00:26:00,920 --> 00:26:02,960 Speaker 3: We like that you're going to help us with our yield, 487 00:26:03,200 --> 00:26:06,159 Speaker 3: and so you know we're going to kind of be 488 00:26:06,359 --> 00:26:09,879 Speaker 3: more open to having you enter. Now I just say, 489 00:26:09,920 --> 00:26:11,480 Speaker 3: I don't work in the ad missions committee, so this 490 00:26:11,560 --> 00:26:13,240 Speaker 3: is right. This is as an outsider doing, you know, 491 00:26:13,280 --> 00:26:16,879 Speaker 3: looking at the research about it. But all of a sudden, 492 00:26:16,920 --> 00:26:19,680 Speaker 3: then it becomes a strategic decision as you as an applicant, 493 00:26:20,160 --> 00:26:25,080 Speaker 3: So you have one shot in the early decision game 494 00:26:25,600 --> 00:26:28,880 Speaker 3: where do you want to apply? We talked a little 495 00:26:28,880 --> 00:26:31,280 Speaker 3: bit about going for gold or settling for silver. Do 496 00:26:31,320 --> 00:26:32,720 Speaker 3: you go for the thing you really want, the seven 497 00:26:32,720 --> 00:26:35,399 Speaker 3: to thirty reservation at the hot restaurant, or do you 498 00:26:35,480 --> 00:26:37,960 Speaker 3: go for something there where there's less competition, like a 499 00:26:37,960 --> 00:26:42,800 Speaker 3: four to thirty and the early decision game, that strategy 500 00:26:42,920 --> 00:26:45,359 Speaker 3: that's settling for silver strategy might be a smart play 501 00:26:45,520 --> 00:26:49,720 Speaker 3: because if the place you really want to enroll, that 502 00:26:49,840 --> 00:26:52,600 Speaker 3: gold medal option for you is too far out of 503 00:26:52,600 --> 00:26:56,199 Speaker 3: reach that even if you apply early, you're you're not 504 00:26:56,240 --> 00:26:59,359 Speaker 3: going to hit that admission cutoff. Then you're essentially wasting 505 00:26:59,400 --> 00:27:03,040 Speaker 3: that application in that school, and you should be applying 506 00:27:03,040 --> 00:27:06,119 Speaker 3: instead to a place where if you applied early, you 507 00:27:06,119 --> 00:27:08,359 Speaker 3: would actually get in. But if you didn't apply early, 508 00:27:08,520 --> 00:27:10,119 Speaker 3: you wouldn't someplace where you're kind of. 509 00:27:10,119 --> 00:27:10,800 Speaker 4: More on the market. 510 00:27:10,840 --> 00:27:13,040 Speaker 2: That's a very narrow little slice. You have to figure 511 00:27:13,040 --> 00:27:15,439 Speaker 2: out exactly what your odds are. 512 00:27:15,359 --> 00:27:17,720 Speaker 3: Yeah, which you can do with research, with talking to 513 00:27:17,880 --> 00:27:20,120 Speaker 3: other people, you know, seeing you know, how does your 514 00:27:20,160 --> 00:27:22,600 Speaker 3: SAT score compare to the ones that are published on 515 00:27:22,640 --> 00:27:24,960 Speaker 3: the website. You know, the people who went to your 516 00:27:25,040 --> 00:27:27,400 Speaker 3: high school in prior years who succeeded in getting in. 517 00:27:28,640 --> 00:27:31,280 Speaker 3: What were their grades like, what were their extracurriculars like? 518 00:27:31,359 --> 00:27:33,480 Speaker 3: So you know when these when it matters for you, 519 00:27:33,520 --> 00:27:36,960 Speaker 3: the research that you do to figure out how to 520 00:27:36,960 --> 00:27:41,840 Speaker 3: succeed in these markets will inform what strategy you should play. 521 00:27:41,960 --> 00:27:45,159 Speaker 2: Huh, really interesting. Let's talk about the three e's. You 522 00:27:45,280 --> 00:27:50,120 Speaker 2: discuss what's equitable, efficient, and easy when people are designing 523 00:27:50,800 --> 00:27:54,320 Speaker 2: various types of market mechanisms. Give us a little overview 524 00:27:54,359 --> 00:27:56,359 Speaker 2: of that core framing device. 525 00:27:56,520 --> 00:27:56,800 Speaker 4: Yeah. 526 00:27:56,800 --> 00:28:01,719 Speaker 3: So the three e's are about how well a market operates, 527 00:28:01,800 --> 00:28:06,399 Speaker 3: So you mentioned them, efficiency, ease, and equity. Equity is 528 00:28:06,440 --> 00:28:10,480 Speaker 3: about fairness. It's about are we treating the market participants 529 00:28:11,200 --> 00:28:13,840 Speaker 3: equally if that's our goal, right, if we want everybody 530 00:28:13,880 --> 00:28:16,360 Speaker 3: to have an equal chance at getting the scarce resource 531 00:28:16,560 --> 00:28:21,040 Speaker 3: is our allocation mechanism, are our market rules allowing us 532 00:28:21,080 --> 00:28:24,640 Speaker 3: to do that. Efficiency is about making sure that we're 533 00:28:24,720 --> 00:28:29,200 Speaker 3: not wasting any scarce resources and whether the scarce resources 534 00:28:29,240 --> 00:28:31,280 Speaker 3: that we're giving out are being put to their best 535 00:28:31,280 --> 00:28:33,679 Speaker 3: possible use. So if there's someone who really wants something, 536 00:28:34,080 --> 00:28:37,840 Speaker 3: are we recognizing that and saying, oh, actually, as a society, 537 00:28:37,840 --> 00:28:40,280 Speaker 3: we're better off if we give that scarce resource to 538 00:28:40,040 --> 00:28:44,520 Speaker 3: that person. And then ease is the one that think 539 00:28:44,560 --> 00:28:48,160 Speaker 3: standard econ doesn't think that much about. And the reason 540 00:28:48,280 --> 00:28:53,000 Speaker 3: is that prices are easy to work with. You might 541 00:28:53,000 --> 00:28:54,400 Speaker 3: not love that you have to pay a lot of 542 00:28:54,400 --> 00:28:57,720 Speaker 3: money to buy something, but the actual process of buying 543 00:28:57,760 --> 00:29:00,880 Speaker 3: something in a market where price doing all the work 544 00:29:01,040 --> 00:29:03,800 Speaker 3: is trivial. You go to the website, you click a 545 00:29:03,840 --> 00:29:05,600 Speaker 3: button and you know the thing is shipped to you, 546 00:29:05,720 --> 00:29:07,640 Speaker 3: or you walk into a store you pay a price, 547 00:29:07,800 --> 00:29:11,200 Speaker 3: or you know, go online and execute some trade or 548 00:29:11,240 --> 00:29:12,640 Speaker 3: call your broker and do it. 549 00:29:12,640 --> 00:29:14,800 Speaker 4: It's very straightforward to work with prices. 550 00:29:15,280 --> 00:29:17,840 Speaker 2: So let's let's talk a little bit about one of 551 00:29:17,840 --> 00:29:21,960 Speaker 2: the most fascinating market mechanisms that's out there, which is 552 00:29:22,160 --> 00:29:26,320 Speaker 2: live performance tickets. You use the example of Taylor Swift, 553 00:29:26,320 --> 00:29:29,160 Speaker 2: who could have charged a whole lot more for her tour, 554 00:29:29,240 --> 00:29:32,800 Speaker 2: which still made billions of dollars, But lots of other 555 00:29:32,960 --> 00:29:38,320 Speaker 2: artists charge less than the market bears. Why do these 556 00:29:39,240 --> 00:29:43,160 Speaker 2: artists not go for you know, revenue maximizing. What's the 557 00:29:43,200 --> 00:29:43,880 Speaker 2: downside of that? 558 00:29:44,120 --> 00:29:48,160 Speaker 3: Yeah, So I when I think about sellers designing, should 559 00:29:48,160 --> 00:29:51,240 Speaker 3: I set a price below the market clearing price? The 560 00:29:51,240 --> 00:29:53,400 Speaker 3: price that I would teach in my econ class is 561 00:29:54,160 --> 00:29:55,120 Speaker 3: going to be the best for them. 562 00:29:55,320 --> 00:29:58,280 Speaker 2: Here's the price, here's the demand. Where that intersects is 563 00:29:58,880 --> 00:30:01,680 Speaker 2: the profit maximize? But they don't do that. 564 00:30:01,800 --> 00:30:03,880 Speaker 3: So before we get to Taylor Swift, let's think about 565 00:30:03,880 --> 00:30:06,400 Speaker 3: the restaurant that is letting there be a line around 566 00:30:06,400 --> 00:30:10,480 Speaker 3: the block, or the fad product that is making it 567 00:30:10,520 --> 00:30:13,560 Speaker 3: hard to get access to their you know, to what 568 00:30:13,600 --> 00:30:16,520 Speaker 3: they're selling. In those cases, I think one of the 569 00:30:16,560 --> 00:30:20,160 Speaker 3: reasons is to bolster future demand. I see a line 570 00:30:20,200 --> 00:30:22,520 Speaker 3: around the block for a restaurant I walk by. I 571 00:30:22,600 --> 00:30:24,440 Speaker 3: might have never heard of the restaurant before, but I 572 00:30:24,480 --> 00:30:26,720 Speaker 3: look and I think, oh man, that restaurant must be 573 00:30:26,720 --> 00:30:27,160 Speaker 3: really good. 574 00:30:27,240 --> 00:30:28,080 Speaker 4: Look at that line. 575 00:30:29,160 --> 00:30:33,960 Speaker 3: That might mean that I get turned into a future customer, 576 00:30:34,080 --> 00:30:36,040 Speaker 3: or at least somebody who's interested in going when the 577 00:30:36,080 --> 00:30:37,200 Speaker 3: line might be a little shorter. 578 00:30:37,440 --> 00:30:41,880 Speaker 2: Lots of buzz, lots of pr just by the virtue 579 00:30:41,960 --> 00:30:45,400 Speaker 2: that it looks like more people want a limited scarce restart. 580 00:30:45,240 --> 00:30:48,280 Speaker 3: Correct, and that we see that, you know, throughout with 581 00:30:48,360 --> 00:30:51,600 Speaker 3: lots of fad products or with you know, scarcity driving 582 00:30:51,680 --> 00:30:54,440 Speaker 3: interest in demand. Now, I don't think Taylor Swift has 583 00:30:54,480 --> 00:30:56,160 Speaker 3: to do that. I think we all know who she is. 584 00:30:56,560 --> 00:31:01,160 Speaker 3: Her fans are famously loyal, and she, you know, doesn't 585 00:31:01,160 --> 00:31:04,920 Speaker 3: have to worry so much about getting more people to 586 00:31:04,960 --> 00:31:07,280 Speaker 3: be interested in her as an artist, so she might 587 00:31:07,360 --> 00:31:11,440 Speaker 3: have other considerations. She might think more about the equity 588 00:31:11,800 --> 00:31:15,000 Speaker 3: and the efficiency of the allocation of her scarce resource. 589 00:31:15,400 --> 00:31:19,040 Speaker 3: And you know, one reason she might not charge very 590 00:31:19,120 --> 00:31:22,320 Speaker 3: high prices, which might be you know, hundreds of dollars 591 00:31:22,320 --> 00:31:25,040 Speaker 3: for the cheapest ticket and thousands for the kind of 592 00:31:25,040 --> 00:31:28,960 Speaker 3: closer to the stage seats, is that she's a billionaire. 593 00:31:29,520 --> 00:31:30,360 Speaker 4: Her swifties. 594 00:31:31,040 --> 00:31:33,360 Speaker 3: I'm sure she has billionaire fans because she's such a 595 00:31:33,400 --> 00:31:36,680 Speaker 3: great artist, But most of her fans, a few thousand 596 00:31:36,720 --> 00:31:38,600 Speaker 3: dollars is going to be a big chunk of their 597 00:31:39,440 --> 00:31:43,400 Speaker 3: income for that month or more, and so it might 598 00:31:43,400 --> 00:31:45,720 Speaker 3: not be a great look if she's charging what would 599 00:31:45,760 --> 00:31:48,520 Speaker 3: be market clearing prices. So for the Eras tour, she 600 00:31:48,640 --> 00:31:51,720 Speaker 3: charges forty nine dollars for the cheapest seats. The average 601 00:31:51,800 --> 00:31:55,720 Speaker 3: ticket price was just above two hundred and so at 602 00:31:55,720 --> 00:31:59,160 Speaker 3: those prices, you know there's going to be massive access demand. 603 00:32:00,120 --> 00:32:02,800 Speaker 3: She might think that that's more fair that that might be, 604 00:32:02,920 --> 00:32:04,720 Speaker 3: you know, not just because it will make her look bad, 605 00:32:04,720 --> 00:32:07,520 Speaker 3: but also she might want her fans to be able 606 00:32:07,560 --> 00:32:11,040 Speaker 3: to come and only have to pay forty nine or 607 00:32:11,120 --> 00:32:13,920 Speaker 3: ninety nine or one hundred and ninety nine dollars. It 608 00:32:14,000 --> 00:32:17,520 Speaker 3: might also be that those folks really really want to go. 609 00:32:17,560 --> 00:32:20,640 Speaker 3: So you think about efficiency, there's no guarantee that the 610 00:32:20,640 --> 00:32:24,440 Speaker 3: person who can pay the most actually values going to 611 00:32:24,520 --> 00:32:28,800 Speaker 3: the concert the most. If her biggest fans have less 612 00:32:28,800 --> 00:32:32,960 Speaker 3: income than you know, the fans who can pay more, 613 00:32:33,880 --> 00:32:38,080 Speaker 3: they're going to get pushed out. Whenever the market is 614 00:32:38,080 --> 00:32:39,920 Speaker 3: relying exclusively on price, you. 615 00:32:39,920 --> 00:32:43,800 Speaker 2: End up with a series of rentiers and middlemen that 616 00:32:44,400 --> 00:32:49,520 Speaker 2: arguably contribute nothing positive to society and just exact a cost. 617 00:32:49,560 --> 00:32:51,600 Speaker 2: In the book, I don't remember was it the UK 618 00:32:52,120 --> 00:32:56,560 Speaker 2: or Europe EU that they banned places like stub hub 619 00:32:56,600 --> 00:32:58,920 Speaker 2: and those sort of ticket middlemen. 620 00:32:59,120 --> 00:32:59,320 Speaker 4: Yeah. 621 00:32:59,360 --> 00:33:03,200 Speaker 3: So this is one of the super interesting things about 622 00:33:03,480 --> 00:33:08,080 Speaker 3: these hidden markets is that whenever you are giving folks 623 00:33:08,160 --> 00:33:11,520 Speaker 3: access to a scarce resource at a below market price 624 00:33:11,640 --> 00:33:15,880 Speaker 3: and there is the opportunity to resell it, you will 625 00:33:15,920 --> 00:33:20,200 Speaker 3: get middleman. You will get speculators or brokers who come 626 00:33:20,240 --> 00:33:25,400 Speaker 3: in exclusively to try to extract surplus from the fact 627 00:33:25,400 --> 00:33:29,360 Speaker 3: that the market is letting the price kind of be low. 628 00:33:29,560 --> 00:33:30,040 Speaker 4: Initially. 629 00:33:31,480 --> 00:33:33,440 Speaker 3: Now there are economists who say, oh, that's how it's 630 00:33:33,440 --> 00:33:35,640 Speaker 3: supposed to work, We're supposed to get to market clearing prices. 631 00:33:35,680 --> 00:33:38,080 Speaker 4: But that's not what I. 632 00:33:38,120 --> 00:33:42,000 Speaker 3: Argue, because the seller has decided that she, in this case, 633 00:33:42,120 --> 00:33:46,360 Speaker 3: wants to keep the price low. She wants people, regular 634 00:33:46,400 --> 00:33:48,320 Speaker 3: people to be able to buy for forty nine ninety 635 00:33:48,360 --> 00:33:53,080 Speaker 3: nine hundred nine ninety dollars. So the middleman becomes a 636 00:33:53,160 --> 00:33:56,520 Speaker 3: problem that the market has to address. One way to 637 00:33:56,560 --> 00:34:00,000 Speaker 3: do that is ban resale. But then you get situations 638 00:34:00,160 --> 00:34:05,719 Speaker 3: where this was the London Olympics, where there were seats 639 00:34:05,760 --> 00:34:08,600 Speaker 3: that were empty to see some of the events, when 640 00:34:08,640 --> 00:34:11,879 Speaker 3: there are people standing outside the stadium who would desperately 641 00:34:12,200 --> 00:34:14,600 Speaker 3: want to get in, but because there's no way for 642 00:34:14,680 --> 00:34:17,640 Speaker 3: the tickets to be redistributed. Know, you end up with 643 00:34:17,680 --> 00:34:19,759 Speaker 3: empty seats, which is clearly inefficient. 644 00:34:19,840 --> 00:34:22,840 Speaker 2: Well, you could redistribute them at a ten percent markup 645 00:34:22,960 --> 00:34:25,960 Speaker 2: or something like that. So there's only once you can't 646 00:34:26,000 --> 00:34:26,799 Speaker 2: just go ten ten ten. 647 00:34:27,280 --> 00:34:29,319 Speaker 3: So this is the question is you know, how do 648 00:34:29,400 --> 00:34:31,319 Speaker 3: we innovate in this market? So in the book, I 649 00:34:31,320 --> 00:34:32,919 Speaker 3: have some ideas about how to do it. I think 650 00:34:33,000 --> 00:34:36,240 Speaker 3: one key problem with how a lot of live event 651 00:34:36,280 --> 00:34:39,919 Speaker 3: tickets are being allocated is that they're relying on first come, 652 00:34:39,920 --> 00:34:44,319 Speaker 3: first serve. First come, first serve races is the way 653 00:34:44,360 --> 00:34:46,959 Speaker 3: that we do it on the internet now, and that 654 00:34:47,640 --> 00:34:52,200 Speaker 3: allows the ticket brokers to program bots that will race 655 00:34:52,400 --> 00:34:57,359 Speaker 3: faster than any human can, and that is going to 656 00:34:57,400 --> 00:35:00,440 Speaker 3: mean that the folks who are building the bots with 657 00:35:00,480 --> 00:35:03,280 Speaker 3: the intention of getting a bunch of tickets and reselling 658 00:35:03,360 --> 00:35:06,560 Speaker 3: them are going to be at an advantage and be 659 00:35:06,600 --> 00:35:11,680 Speaker 3: able to extract surplus. The FTC sued Ticketmaster a few 660 00:35:11,680 --> 00:35:16,800 Speaker 3: months ago about this issue, basically letting their b bots 661 00:35:16,840 --> 00:35:18,399 Speaker 3: on the platform that extract. 662 00:35:18,040 --> 00:35:20,480 Speaker 2: Loading their own bots that then resell at higher price. 663 00:35:20,719 --> 00:35:22,400 Speaker 3: Well, this is part of the problem, which is the 664 00:35:23,719 --> 00:35:27,480 Speaker 3: secondary market platforms, the ones that are facilitating the trades 665 00:35:27,520 --> 00:35:31,239 Speaker 3: between the brokers or regular people who buy tickets, but 666 00:35:31,280 --> 00:35:34,240 Speaker 3: then you can't go and have to resell them. Those 667 00:35:34,640 --> 00:35:39,160 Speaker 3: platforms are benefiting from the sales. They get hefty fees. 668 00:35:39,200 --> 00:35:42,960 Speaker 3: I bought tickets recently, and my calculation was that Ticketmaster, 669 00:35:43,040 --> 00:35:45,759 Speaker 3: where I was reselling them, I was buying them and 670 00:35:45,800 --> 00:35:48,359 Speaker 3: then I had friends who canceled how to resell them, 671 00:35:48,719 --> 00:35:51,200 Speaker 3: was getting thirty percent of the transaction. 672 00:35:51,239 --> 00:35:54,520 Speaker 2: Probably you would think the artists would be the one 673 00:35:54,560 --> 00:35:59,759 Speaker 2: that should garner those gains. I've heard I love the 674 00:36:00,080 --> 00:36:04,080 Speaker 2: Russian crypto is a solution in search of a problem. 675 00:36:04,440 --> 00:36:06,880 Speaker 2: One would imagine that if the tickets and I'm not 676 00:36:07,120 --> 00:36:11,040 Speaker 2: a you know, bitcoin bro, but if you could sell 677 00:36:11,040 --> 00:36:13,920 Speaker 2: tickets on the blockchain, and there's a smart contract built 678 00:36:13,920 --> 00:36:17,040 Speaker 2: into that that the artist gets half of the resale price, 679 00:36:17,760 --> 00:36:19,640 Speaker 2: it changes dynamics there a lot. 680 00:36:19,760 --> 00:36:20,360 Speaker 4: So you could do that. 681 00:36:20,400 --> 00:36:23,120 Speaker 3: But of course, if the artists wanted more, they could 682 00:36:23,160 --> 00:36:25,839 Speaker 3: just raise the prices. Right, they don't need they don't 683 00:36:25,840 --> 00:36:29,600 Speaker 3: need the resale market to extract that surplus. Right the 684 00:36:29,640 --> 00:36:31,399 Speaker 3: what I describe in the book, it doesn't You don't 685 00:36:31,440 --> 00:36:33,719 Speaker 3: need to go all the way to the blockchain for it. 686 00:36:34,080 --> 00:36:38,879 Speaker 3: You do need names on tickets, meaning really yeah, because. 687 00:36:38,719 --> 00:36:40,799 Speaker 2: Right, so it's ticket and ID not just as. 688 00:36:41,360 --> 00:36:43,560 Speaker 3: But yeah, and it seems complicated because then it's like, oh, 689 00:36:43,560 --> 00:36:44,920 Speaker 3: I'm going to the it's like going to the airport. 690 00:36:44,960 --> 00:36:46,080 Speaker 3: I don't want to go to a concert to be 691 00:36:46,120 --> 00:36:48,520 Speaker 3: like going to an airport. Although last concert I went 692 00:36:48,560 --> 00:36:51,200 Speaker 3: to had to go through security anyway detector. 693 00:36:50,880 --> 00:36:52,920 Speaker 2: Of Madison Square Garden for a Knix game. 694 00:36:52,920 --> 00:36:55,759 Speaker 3: So exactly. But but no, your phone can identify who 695 00:36:55,760 --> 00:36:58,120 Speaker 3: you are. If I tap my tickets through my phone, right, 696 00:36:58,200 --> 00:37:00,760 Speaker 3: it can validate who I am. Facial recognition is getting 697 00:37:00,840 --> 00:37:05,440 Speaker 3: very good, and so you know, there's clear the service 698 00:37:05,480 --> 00:37:08,120 Speaker 3: you use at the airport, if that's something you've subscribed to, 699 00:37:08,239 --> 00:37:11,800 Speaker 3: they have similar style products that get. 700 00:37:11,719 --> 00:37:13,080 Speaker 4: Used at venues. 701 00:37:13,600 --> 00:37:15,960 Speaker 3: Major League Baseball has had a version of this that 702 00:37:16,000 --> 00:37:20,239 Speaker 3: they rolled out at some point. And so validating that 703 00:37:20,280 --> 00:37:23,120 Speaker 3: you are named on the ticket is easy to do 704 00:37:23,880 --> 00:37:24,720 Speaker 3: or getting easier. 705 00:37:25,400 --> 00:37:27,040 Speaker 4: If you don't have. 706 00:37:26,960 --> 00:37:31,239 Speaker 3: That, then you could put some cap on resale, but 707 00:37:31,360 --> 00:37:34,600 Speaker 3: then you know, it doesn't. Nothing stops anybody if they 708 00:37:34,600 --> 00:37:38,160 Speaker 3: have a physical ticket from doing what used to happen, 709 00:37:38,160 --> 00:37:40,480 Speaker 3: which is standing you know, outside the venue and selling 710 00:37:40,520 --> 00:37:43,240 Speaker 3: them or or selling them on some third party platform 711 00:37:43,239 --> 00:37:47,359 Speaker 3: that's not tracking how much more the ticket is you know, 712 00:37:47,400 --> 00:37:50,000 Speaker 3: being paid for right if it's in cash, there's no 713 00:37:50,040 --> 00:37:51,640 Speaker 3: way to validate that it's only ten percent. 714 00:37:52,360 --> 00:37:53,719 Speaker 4: And then the other thing you have to do, and 715 00:37:53,719 --> 00:37:54,520 Speaker 4: this is trickier. 716 00:37:55,120 --> 00:37:59,120 Speaker 3: It is a different type of change is get away 717 00:37:59,120 --> 00:38:02,560 Speaker 3: from first comfort because even if you have names on tickets, 718 00:38:02,960 --> 00:38:05,960 Speaker 3: but you're doing a first comfort serve race, the folks 719 00:38:06,000 --> 00:38:08,520 Speaker 3: who program the fastest bots are still going to be 720 00:38:08,560 --> 00:38:10,200 Speaker 3: able to extract surplus. 721 00:38:10,280 --> 00:38:15,120 Speaker 2: So could someone like Taylor Swift with an army of Swifties. Hey, 722 00:38:15,239 --> 00:38:18,520 Speaker 2: sign up here and it's two tickets per name, and 723 00:38:18,600 --> 00:38:21,520 Speaker 2: you have to be in their system for that long. 724 00:38:21,640 --> 00:38:24,560 Speaker 2: And so at least what is Madison Square Garden twenty 725 00:38:24,600 --> 00:38:27,840 Speaker 2: five thousand people? At least the first ten thousand tickets 726 00:38:28,080 --> 00:38:30,319 Speaker 2: are going to go to local people who are her 727 00:38:30,400 --> 00:38:30,919 Speaker 2: fan base. 728 00:38:31,080 --> 00:38:34,879 Speaker 3: So for the aristour that we started talking about, they 729 00:38:34,920 --> 00:38:40,840 Speaker 3: did something similar where they did a verified fan process. 730 00:38:40,880 --> 00:38:42,680 Speaker 3: We had a validate who you were, and then folks 731 00:38:42,760 --> 00:38:47,040 Speaker 3: came to the website if they were lucky enough to 732 00:38:47,360 --> 00:38:49,480 Speaker 3: after being verified, to win a lot. So they're still 733 00:38:49,520 --> 00:38:53,480 Speaker 3: a lottery, still a lottery. But then then fair lottery 734 00:38:53,520 --> 00:38:57,480 Speaker 3: among people that they thought were real folks rather than brokers, 735 00:38:58,160 --> 00:39:01,080 Speaker 3: and then you had to wait in a virtual queue 736 00:39:01,120 --> 00:39:04,440 Speaker 3: and wait for some people hours. So what ended up 737 00:39:04,440 --> 00:39:06,879 Speaker 3: happening was they claimed there were a lot of bot 738 00:39:06,920 --> 00:39:11,160 Speaker 3: attacks trying people that didn't have the verified fan code 739 00:39:11,160 --> 00:39:13,400 Speaker 3: that they needed to buy. The tickets were coming and 740 00:39:13,480 --> 00:39:15,960 Speaker 3: the systems ground to a halt and they crash and 741 00:39:15,960 --> 00:39:17,680 Speaker 3: people were waiting for hours, and so all of a 742 00:39:17,719 --> 00:39:19,840 Speaker 3: sudden you had to first come for a serve line 743 00:39:19,960 --> 00:39:22,560 Speaker 3: built into the system that was supposed to be a lottery, 744 00:39:23,000 --> 00:39:25,600 Speaker 3: where now you're going through an ordeal. We talked about, 745 00:39:25,640 --> 00:39:27,839 Speaker 3: you know, is the market easy. It's not easy. If 746 00:39:27,880 --> 00:39:30,240 Speaker 3: you have to wait online in front of your computer 747 00:39:30,320 --> 00:39:33,719 Speaker 3: for hours, it's almost as painful as having to wait 748 00:39:33,760 --> 00:39:36,080 Speaker 3: outside the box office, which we used to do for hours. 749 00:39:36,560 --> 00:39:39,279 Speaker 3: And so, you know, I think the solution is to 750 00:39:39,320 --> 00:39:43,080 Speaker 3: actually lean more on the lottery and basically say, look, 751 00:39:43,760 --> 00:39:46,000 Speaker 3: at some point, we're just going to have you put 752 00:39:46,000 --> 00:39:48,560 Speaker 3: your name in, say what your preferences are, what shows 753 00:39:48,600 --> 00:39:51,080 Speaker 3: you want to see her perform at, which sections you'd 754 00:39:51,080 --> 00:39:53,560 Speaker 3: be willing to buy tickets for, and you're going to 755 00:39:53,640 --> 00:39:55,759 Speaker 3: enter yourself in and we will tell you whether you won, 756 00:39:56,480 --> 00:39:57,759 Speaker 3: but you don't have to be there and pick the 757 00:39:57,800 --> 00:39:58,840 Speaker 3: specific seats. 758 00:39:59,200 --> 00:39:59,359 Speaker 4: Right. 759 00:39:59,360 --> 00:40:00,799 Speaker 3: You can say I want, I prefer to be in 760 00:40:00,800 --> 00:40:02,480 Speaker 3: the center, and I'm willing to pay more whatever. But 761 00:40:03,360 --> 00:40:06,800 Speaker 3: that would make the participation in the market way easier. 762 00:40:07,200 --> 00:40:09,840 Speaker 3: You could run, you know, whole tours or sections of 763 00:40:09,880 --> 00:40:13,440 Speaker 3: tours at once. You could reward folks who are more flexible. 764 00:40:13,480 --> 00:40:16,080 Speaker 3: If I'm willing to see Taylor Swift perform at any 765 00:40:16,200 --> 00:40:19,319 Speaker 3: venue you know on the East Coast, and I'll go 766 00:40:19,360 --> 00:40:21,839 Speaker 3: to any show and sit in any section, i am 767 00:40:21,960 --> 00:40:25,440 Speaker 3: revealing myself to be a very big swiftye that. 768 00:40:25,400 --> 00:40:27,600 Speaker 2: There is more a broker that wants to flip the ticket. 769 00:40:27,719 --> 00:40:29,560 Speaker 3: Well, but if the names are on it, then I'm 770 00:40:29,600 --> 00:40:31,640 Speaker 3: stuck if I have to return it. If I can't go, 771 00:40:31,719 --> 00:40:33,560 Speaker 3: I have to return it to the you know, to 772 00:40:33,600 --> 00:40:35,680 Speaker 3: Swift and she can give it to somebody on the waitlist, 773 00:40:36,280 --> 00:40:38,720 Speaker 3: but on the randomized waitlist, right like, you could design 774 00:40:38,800 --> 00:40:42,760 Speaker 3: the system to basically cut out the brokers altogether. 775 00:40:42,840 --> 00:40:45,880 Speaker 2: So the craziest thing about the brokers in the US, 776 00:40:46,280 --> 00:40:50,359 Speaker 2: I heard stories from several people who said, rather than 777 00:40:50,480 --> 00:40:53,719 Speaker 2: pay the markup in the US, it was cheaper to 778 00:40:53,880 --> 00:40:58,600 Speaker 2: secure tickets in Paris or London, fly over there, stay 779 00:40:58,600 --> 00:41:00,799 Speaker 2: in a hotel for a few days, go to the 780 00:41:00,840 --> 00:41:03,720 Speaker 2: show and go home. That was less expensive than paying 781 00:41:03,760 --> 00:41:07,120 Speaker 2: full boat to any of the seat geeks. Stub hub 782 00:41:07,520 --> 00:41:10,319 Speaker 2: middlemen that you know they charge with the market, will back. 783 00:41:10,360 --> 00:41:12,040 Speaker 3: They charge with the market, will bear. They don't add 784 00:41:12,040 --> 00:41:14,719 Speaker 3: anything to the production. And yeah it could be you know, 785 00:41:14,760 --> 00:41:16,480 Speaker 3: and you get a vacation out of it. You go 786 00:41:16,520 --> 00:41:17,600 Speaker 3: to Paris to see the show. 787 00:41:17,920 --> 00:41:21,480 Speaker 2: Coming up, we continue our conversation with Judd Kessler, professor 788 00:41:21,520 --> 00:41:25,240 Speaker 2: at the Wharton School, discussing Lucky by Design The Hidden 789 00:41:25,280 --> 00:41:27,920 Speaker 2: Economics You Need to Get More of what you Want. 790 00:41:28,320 --> 00:41:31,759 Speaker 2: I'm Barry Ridults. You're listening to Masters in Business on 791 00:41:31,880 --> 00:41:48,719 Speaker 2: Bloomberg Radio. I'm Burry Redults. You're listening to Masters in 792 00:41:48,760 --> 00:41:51,759 Speaker 2: Business on Bloomberg Radio. My extra special guest this week 793 00:41:51,800 --> 00:41:56,040 Speaker 2: is Professor Judd Kessler. He teaches behavioral economics and market 794 00:41:56,080 --> 00:42:00,239 Speaker 2: design at the Wharton School at University of Pennsylvania. His 795 00:42:00,280 --> 00:42:03,800 Speaker 2: new book, Lucky by Design, The Hidden Economics You Need 796 00:42:03,960 --> 00:42:06,240 Speaker 2: to Get More of what you Want is out now. 797 00:42:06,960 --> 00:42:09,440 Speaker 2: So let's talk a little bit about some things that 798 00:42:09,480 --> 00:42:15,400 Speaker 2: are lucky by Design. One of the things that slightly 799 00:42:15,440 --> 00:42:20,400 Speaker 2: before my time but certainly resonated was what took place 800 00:42:21,040 --> 00:42:25,600 Speaker 2: during Vietnam with the draft lottery. Some of the data 801 00:42:25,840 --> 00:42:29,480 Speaker 2: was pretty shocking. At the time African Americans made up 802 00:42:29,520 --> 00:42:33,120 Speaker 2: eleven percent of the population, they were twenty two percent 803 00:42:33,160 --> 00:42:37,880 Speaker 2: of the people that were drafted and twenty two percent 804 00:42:37,880 --> 00:42:43,040 Speaker 2: of the casualties, two x the representative population. Why did 805 00:42:43,080 --> 00:42:44,479 Speaker 2: that go down that way? 806 00:42:44,960 --> 00:42:48,359 Speaker 3: Yeah, So the situation that arises when you have these 807 00:42:48,400 --> 00:42:51,479 Speaker 3: hidden markets is whoever's in charge of the market gets 808 00:42:51,520 --> 00:42:56,040 Speaker 3: to pick the rules, and they might not be equitable 809 00:42:56,120 --> 00:43:02,440 Speaker 3: or efficient or easy. And the Vietnam draft, before the lottery, 810 00:43:02,480 --> 00:43:06,160 Speaker 3: which was introduced to kind of correct some of these issues, 811 00:43:07,320 --> 00:43:09,680 Speaker 3: had a bunch of loopholes in them. In the system, 812 00:43:09,800 --> 00:43:12,880 Speaker 3: so you could get a deferment for various reasons. You 813 00:43:12,920 --> 00:43:16,080 Speaker 3: could have some of your friends or family members, lobby 814 00:43:16,080 --> 00:43:19,040 Speaker 3: folks on the local draft boards that were going to 815 00:43:19,120 --> 00:43:22,600 Speaker 3: decide which men of that age were going to be 816 00:43:22,640 --> 00:43:23,040 Speaker 3: sent to be. 817 00:43:23,080 --> 00:43:25,440 Speaker 2: So if you were politically connected, you had a better shot. 818 00:43:25,520 --> 00:43:31,000 Speaker 3: Politically connected, wealthier, wider. Those were the things that let folks. 819 00:43:30,719 --> 00:43:34,160 Speaker 2: So you could have a medical disability, you could be 820 00:43:34,200 --> 00:43:36,200 Speaker 2: in college or grad school you. 821 00:43:36,120 --> 00:43:38,000 Speaker 4: Could go to the National Guard, so you would be 822 00:43:38,160 --> 00:43:38,880 Speaker 4: kind of stay. 823 00:43:38,640 --> 00:43:42,360 Speaker 2: Staty, and not everybody gets gets admitted to the National Guard. 824 00:43:42,200 --> 00:43:46,560 Speaker 3: Correct, So having a kind of way to circumvent what 825 00:43:46,600 --> 00:43:51,719 Speaker 3: would have been the task of going overseas. The loopholes 826 00:43:51,760 --> 00:43:54,399 Speaker 3: were kind of played by a few, and a bunch 827 00:43:54,400 --> 00:43:57,480 Speaker 3: of folks did not either have the means or have 828 00:43:57,560 --> 00:44:00,319 Speaker 3: the connections or kind of know that this was a 829 00:44:00,320 --> 00:44:01,680 Speaker 3: way out. 830 00:44:01,719 --> 00:44:05,840 Speaker 2: Did the lottery, And I learned a lot more than 831 00:44:05,880 --> 00:44:08,360 Speaker 2: I knew about it in the book. So they just 832 00:44:08,520 --> 00:44:11,760 Speaker 2: randomly picked birth dates, your month and day of birth, 833 00:44:12,239 --> 00:44:14,480 Speaker 2: and that was the order in which people were drafted. 834 00:44:14,880 --> 00:44:17,839 Speaker 2: How did that impact how things? Yeah, so they see 835 00:44:18,040 --> 00:44:19,640 Speaker 2: they did have the desired effects. 836 00:44:19,680 --> 00:44:21,400 Speaker 3: Well, I mean it had the desired effect. There were 837 00:44:21,440 --> 00:44:23,880 Speaker 3: still loopholes that you could use to get out of service, 838 00:44:23,920 --> 00:44:26,279 Speaker 3: but it had the desired effect of three hundred and 839 00:44:26,320 --> 00:44:30,000 Speaker 3: sixty six possible birth dates, including February twenty ninth, because 840 00:44:30,239 --> 00:44:32,680 Speaker 3: you didn't want to leave those folks out. You know, 841 00:44:32,719 --> 00:44:35,560 Speaker 3: they got pulled in order, they randomly when at a time, 842 00:44:35,719 --> 00:44:38,560 Speaker 3: and then the way the lottery worked was they were 843 00:44:38,680 --> 00:44:40,400 Speaker 3: just called down the number. So folks who were old 844 00:44:40,480 --> 00:44:43,000 Speaker 3: enough to remember this. At my father's generation, this was 845 00:44:43,040 --> 00:44:46,000 Speaker 3: a big deal and you know you wanted to have 846 00:44:46,080 --> 00:44:49,400 Speaker 3: a later you have your birth date picked later, so 847 00:44:49,440 --> 00:44:53,200 Speaker 3: you were less likely to be called now again, still loopholes. 848 00:44:53,320 --> 00:44:56,880 Speaker 3: But folks looking back history, you know, at history, say 849 00:44:57,239 --> 00:45:00,920 Speaker 3: this helped facilitate the anti war movement and that eventually 850 00:45:00,920 --> 00:45:04,120 Speaker 3: got the US out of Southeast Asia. Because when you 851 00:45:04,239 --> 00:45:07,880 Speaker 3: have well educated, wealthier kind of folks who have a 852 00:45:07,880 --> 00:45:12,920 Speaker 3: little bit more socioeconomic status, a little more power in society, 853 00:45:13,280 --> 00:45:17,200 Speaker 3: when their sons started getting called up and you know 854 00:45:17,239 --> 00:45:19,080 Speaker 3: this was a fair system and so it was harder 855 00:45:19,120 --> 00:45:23,000 Speaker 3: to get out. Then you saw a bunch more kind 856 00:45:23,040 --> 00:45:26,239 Speaker 3: of influential folks saying, no, no, this is not a war 857 00:45:26,280 --> 00:45:27,879 Speaker 3: we want to be in for the long term. 858 00:45:27,960 --> 00:45:28,160 Speaker 4: Huh. 859 00:45:28,280 --> 00:45:31,719 Speaker 2: Really really interesting. Let's talk about the area that you 860 00:45:31,760 --> 00:45:36,520 Speaker 2: spent so much of your career on, which is organ donation, 861 00:45:36,800 --> 00:45:41,600 Speaker 2: and what those rules look like. To start, I have 862 00:45:41,719 --> 00:45:45,480 Speaker 2: to ask about the numbers. There are one hundred thousand 863 00:45:45,480 --> 00:45:50,640 Speaker 2: Americans on an organ waiting list, organ transplant waiting list. 864 00:45:51,080 --> 00:45:54,000 Speaker 2: I was shocked to read of that one hundred thousand, 865 00:45:54,320 --> 00:45:56,080 Speaker 2: ninety percent or waiting for a kidney. 866 00:45:56,120 --> 00:45:56,960 Speaker 5: That's amazing. 867 00:45:57,320 --> 00:46:00,799 Speaker 3: Yeah, I mean, so the reason for that is that 868 00:46:01,360 --> 00:46:03,319 Speaker 3: there is dialysis. 869 00:46:02,560 --> 00:46:04,759 Speaker 5: For kidney fails, which can keep you alive. 870 00:46:04,520 --> 00:46:08,000 Speaker 3: For five or more years. I mean, you want to 871 00:46:08,000 --> 00:46:11,480 Speaker 3: get a kidney as soon as possible. Dialysis is time intensive, 872 00:46:11,520 --> 00:46:15,279 Speaker 3: it's painful, it's expensive, although the cost is borne by 873 00:46:15,320 --> 00:46:19,800 Speaker 3: Medicare primarily after a certain number of months that your insurance, 874 00:46:20,080 --> 00:46:22,720 Speaker 3: your private insurance covers it and then it gets handed 875 00:46:22,719 --> 00:46:25,319 Speaker 3: off to Medicare. So there's a lot of costs that 876 00:46:25,360 --> 00:46:27,080 Speaker 3: go into it. But of course, if you don't have 877 00:46:27,160 --> 00:46:31,400 Speaker 3: a kidney that you can get as a recipient, if 878 00:46:31,400 --> 00:46:34,000 Speaker 3: there isn't a donor kidney available, this is your only option. 879 00:46:34,440 --> 00:46:37,400 Speaker 3: But this is why the waiting list for kidneys is 880 00:46:37,440 --> 00:46:40,040 Speaker 3: so long, because folks can kind of wait for an 881 00:46:40,040 --> 00:46:43,359 Speaker 3: extended period of time. Think about another organ, like a liver, 882 00:46:43,640 --> 00:46:45,920 Speaker 3: there is no dialysis, so at some point, if your 883 00:46:45,960 --> 00:46:49,279 Speaker 3: liver function gets bad enough, you either need a transplant 884 00:46:49,480 --> 00:46:54,120 Speaker 3: or that's it. So this is why the kidney list, 885 00:46:54,800 --> 00:46:56,720 Speaker 3: you know, goes on for so long. But it's also 886 00:46:57,160 --> 00:47:02,000 Speaker 3: a major financial burden in addition to all the emotional 887 00:47:02,040 --> 00:47:05,160 Speaker 3: and physical burden that the folks, the patients in their 888 00:47:05,160 --> 00:47:10,040 Speaker 3: families face That estimate suggests that it's basically one percent 889 00:47:10,840 --> 00:47:15,640 Speaker 3: of the federal budget is spent on end stage renal disease, 890 00:47:15,760 --> 00:47:19,239 Speaker 3: on on folks who have kidney failure because Medicare is 891 00:47:19,280 --> 00:47:23,080 Speaker 3: covering it. You know, medicare big chunk of the federal budget, 892 00:47:23,120 --> 00:47:26,520 Speaker 3: and this in particular, this line item is very expensive. 893 00:47:26,640 --> 00:47:30,160 Speaker 2: And the crazy thing about this another data point that 894 00:47:30,239 --> 00:47:35,080 Speaker 2: shot me is sometimes an imperfect match shows up and 895 00:47:35,120 --> 00:47:37,719 Speaker 2: you have the option of you know, rolling it over 896 00:47:37,760 --> 00:47:40,400 Speaker 2: and saying I'll wait for the next one. Twenty percent 897 00:47:40,440 --> 00:47:43,200 Speaker 2: of the donated kidneys are just thrown away. 898 00:47:43,680 --> 00:47:47,239 Speaker 3: This is the nature of these first come, first serve 899 00:47:47,320 --> 00:47:50,680 Speaker 3: waiting lists. So you know, there's when an organ becomes available, 900 00:47:50,880 --> 00:47:54,080 Speaker 3: there's a list that's generated. It's based on how close 901 00:47:54,120 --> 00:47:56,960 Speaker 3: you are to the transplant center, on the medical match 902 00:47:57,080 --> 00:48:00,319 Speaker 3: between the organ donor and the recipient. So there's a 903 00:48:00,360 --> 00:48:02,799 Speaker 3: bunch of considerations that come in, including how long you've 904 00:48:02,840 --> 00:48:06,000 Speaker 3: been waiting. So if you've been waiting many years on dialysis, 905 00:48:06,000 --> 00:48:08,399 Speaker 3: you're going to be closer to the top of the list. 906 00:48:08,800 --> 00:48:11,680 Speaker 3: So an organ becomes available and you, as the patient, 907 00:48:12,200 --> 00:48:15,000 Speaker 3: with the help of your doctor, have to decide is 908 00:48:15,040 --> 00:48:16,799 Speaker 3: this going to be an organ I take or not. 909 00:48:18,000 --> 00:48:20,880 Speaker 3: Some of the information about whether it's a good match 910 00:48:20,880 --> 00:48:24,440 Speaker 3: for you we only can learn after the organ has 911 00:48:24,480 --> 00:48:27,840 Speaker 3: been removed from the donor who's you know, passed away. 912 00:48:28,520 --> 00:48:32,279 Speaker 3: And so now we have testing that's getting done on 913 00:48:32,360 --> 00:48:33,560 Speaker 3: the organ and there's. 914 00:48:33,400 --> 00:48:35,080 Speaker 4: Only so much time. 915 00:48:35,280 --> 00:48:37,880 Speaker 3: Yeah you so you know, we have this testing getting 916 00:48:37,920 --> 00:48:40,600 Speaker 3: done and folks are getting are learning all right, this 917 00:48:40,840 --> 00:48:42,640 Speaker 3: it could be this organ that you take, or we 918 00:48:42,640 --> 00:48:44,239 Speaker 3: can keep waiting and if you're at the top of 919 00:48:44,280 --> 00:48:47,080 Speaker 3: the list, maybe you get offered a bunch of organs. 920 00:48:47,120 --> 00:48:50,920 Speaker 3: And so you know, it is hard to get through 921 00:48:51,000 --> 00:48:54,120 Speaker 3: the whole list of you know, you know, ninety thousand 922 00:48:54,160 --> 00:48:56,359 Speaker 3: folks waiting for the organ, and so you know, if 923 00:48:56,360 --> 00:48:59,200 Speaker 3: the organ's not great and we can't identify somebody who 924 00:48:59,360 --> 00:49:01,840 Speaker 3: might take it, a way to suscort it. 925 00:49:01,920 --> 00:49:05,200 Speaker 2: As kind of fascinated by the example you describe with 926 00:49:05,320 --> 00:49:09,759 Speaker 2: what they do in Israel that if you check I'm 927 00:49:09,800 --> 00:49:14,160 Speaker 2: willing to be an organ donor three years prior, you're 928 00:49:14,239 --> 00:49:18,239 Speaker 2: higher on the recipient list. The theory being, hey, if 929 00:49:18,280 --> 00:49:22,680 Speaker 2: everybody understands this is that many more organs available for transplant. 930 00:49:23,200 --> 00:49:26,680 Speaker 2: How has that tested out in real life? And are 931 00:49:26,800 --> 00:49:30,560 Speaker 2: any states here putting them into work. 932 00:49:30,640 --> 00:49:34,840 Speaker 3: This was the research that got me into market design. 933 00:49:34,920 --> 00:49:37,680 Speaker 3: In particular, I was working with al we started thinking 934 00:49:37,680 --> 00:49:40,600 Speaker 3: about organs. It has this nice feature of being a 935 00:49:40,600 --> 00:49:43,880 Speaker 3: public good. If I agreed a register as an organ donor, 936 00:49:44,840 --> 00:49:47,880 Speaker 3: hopefully I won't be in this situation, but my organs 937 00:49:47,880 --> 00:49:50,520 Speaker 3: are available for transplant if I die in a way 938 00:49:50,280 --> 00:49:55,359 Speaker 3: that makes them available. When folks agreed a register, they 939 00:49:55,400 --> 00:50:00,719 Speaker 3: are making this scarce resource the organ They're making it 940 00:50:00,800 --> 00:50:03,839 Speaker 3: be less scarce. There are more organs available in expectation 941 00:50:04,160 --> 00:50:08,280 Speaker 3: if folks are registered. So a bunch of countries, including Israel, 942 00:50:08,360 --> 00:50:13,160 Speaker 3: but also Chile, China and Singapore have built into their 943 00:50:13,200 --> 00:50:18,240 Speaker 3: allocation rules an incentive to get people to provide this resource, 944 00:50:18,239 --> 00:50:20,640 Speaker 3: to make it less scarce. And as you said, they 945 00:50:21,480 --> 00:50:23,960 Speaker 3: in Israel it's three years. But you can think about 946 00:50:24,160 --> 00:50:27,239 Speaker 3: doing it different ways. Where if you're eighteen years old 947 00:50:27,320 --> 00:50:29,799 Speaker 3: and you're going to the DMV and it's the first 948 00:50:29,800 --> 00:50:31,400 Speaker 3: time you've ever been asked do you want to be 949 00:50:31,440 --> 00:50:36,319 Speaker 3: an organ donor? You are rewarded if you say yes, 950 00:50:37,800 --> 00:50:40,040 Speaker 3: insofar as you know fifty years later, if you end 951 00:50:40,120 --> 00:50:42,799 Speaker 3: up needing a kidney, you're going to get priority over 952 00:50:42,880 --> 00:50:45,080 Speaker 3: someone that's kind of in the same situation as you, 953 00:50:45,200 --> 00:50:46,960 Speaker 3: but when they were eighteen, said no, no, no, I don't 954 00:50:47,000 --> 00:50:50,000 Speaker 3: want to help out other people. And so we saw 955 00:50:50,080 --> 00:50:53,600 Speaker 3: when we did our research that this incentive of being 956 00:50:53,920 --> 00:50:56,680 Speaker 3: given the option to be a donor so that you 957 00:50:56,719 --> 00:51:00,000 Speaker 3: can have priority later on induced a lot more people 958 00:51:00,360 --> 00:51:03,359 Speaker 3: to say they wanted to donate in a game that 959 00:51:03,440 --> 00:51:06,000 Speaker 3: was modeled on that decision. We looked at Israel and 960 00:51:06,040 --> 00:51:10,080 Speaker 3: we saw when Israel implemented it, our estimates suggests about 961 00:51:10,080 --> 00:51:12,800 Speaker 3: one hundred thousand more people. And Israel's a small country, 962 00:51:12,920 --> 00:51:15,799 Speaker 3: so it's a lot. Yeah, it's a lot signed up 963 00:51:15,960 --> 00:51:19,480 Speaker 3: in the run up, you know, kind of before they 964 00:51:19,560 --> 00:51:21,640 Speaker 3: announced it, and they were letting people sign up, and 965 00:51:22,200 --> 00:51:24,480 Speaker 3: it was the date when if you signed up before, 966 00:51:24,480 --> 00:51:27,239 Speaker 3: you'd immediately have priority. Otherwise you'd have to wait the 967 00:51:27,280 --> 00:51:29,480 Speaker 3: three years to avoid I mean the three years, by 968 00:51:29,480 --> 00:51:32,319 Speaker 3: the way, is to avoid a loophole where I get 969 00:51:32,360 --> 00:51:33,880 Speaker 3: sick and need a kidney and I go sign a 970 00:51:33,880 --> 00:51:36,200 Speaker 3: donor card and then I have priority that would totally 971 00:51:36,239 --> 00:51:38,880 Speaker 3: underline purpose, which we have research showing that you know 972 00:51:39,000 --> 00:51:41,160 Speaker 3: that it would in fact undermine it. So yeah, so 973 00:51:41,200 --> 00:51:43,560 Speaker 3: then they they implemented it, and it seems to work. 974 00:51:44,120 --> 00:51:46,640 Speaker 2: Have any places in the US adopted this. 975 00:51:46,800 --> 00:51:48,640 Speaker 3: No, so it would have to be this is not 976 00:51:48,719 --> 00:51:52,440 Speaker 3: a state by state thing. That Oregon allocation systems are national, 977 00:51:52,560 --> 00:51:55,160 Speaker 3: and so you would need the country as a whole 978 00:51:55,320 --> 00:51:59,200 Speaker 3: the to have a change in the allocation rules. So 979 00:51:59,719 --> 00:52:02,239 Speaker 3: I have been advocating for that since we did that 980 00:52:02,280 --> 00:52:05,040 Speaker 3: research over a decade ago, but you know, we have 981 00:52:05,120 --> 00:52:08,640 Speaker 3: not yet had movement on that, although I remain perennially 982 00:52:08,680 --> 00:52:12,640 Speaker 3: optimistic because it's been you know, many years, and the 983 00:52:12,640 --> 00:52:15,200 Speaker 3: problem isn't getting better. So basically, anything we can do 984 00:52:15,920 --> 00:52:18,680 Speaker 3: to make this scarce resource less scarce is valuable. 985 00:52:18,960 --> 00:52:22,960 Speaker 2: I'm recalling Richard Thaylor's book Nudge. I think he co 986 00:52:23,000 --> 00:52:26,560 Speaker 2: wrote that with Cas Sunstein, And there was questions about 987 00:52:26,600 --> 00:52:30,160 Speaker 2: opt out and opt in. In other words, if everybody 988 00:52:30,200 --> 00:52:33,120 Speaker 2: by default is an organ donor, but you have to 989 00:52:33,160 --> 00:52:35,960 Speaker 2: opt out. The reasons people don't want to do that 990 00:52:36,920 --> 00:52:40,240 Speaker 2: religious reasons and other But is that a potential? 991 00:52:40,520 --> 00:52:41,600 Speaker 4: So that was. 992 00:52:43,040 --> 00:52:45,680 Speaker 3: That was like a great hope of behavioral economics, was 993 00:52:45,680 --> 00:52:49,799 Speaker 3: that these kinds of nudges in choice arrket. Yeah, so 994 00:52:49,880 --> 00:52:52,239 Speaker 3: this is a case. There are many places where it works. Well, 995 00:52:52,280 --> 00:52:54,600 Speaker 3: this is a case where it doesn't. And the reason 996 00:52:54,640 --> 00:52:57,839 Speaker 3: it doesn't is that, you know, if you are say 997 00:52:57,840 --> 00:53:00,080 Speaker 3: it's an opt out system, so I should pause and 998 00:53:00,080 --> 00:53:01,560 Speaker 3: say we don't. We can't do that in the US 999 00:53:01,600 --> 00:53:05,719 Speaker 3: without a major law change because oregons fall under the 1000 00:53:05,760 --> 00:53:08,560 Speaker 3: Gift Act, So you know, you have to actually make 1001 00:53:08,600 --> 00:53:11,160 Speaker 3: an affirmative statement that you want. You know, you could 1002 00:53:11,160 --> 00:53:13,319 Speaker 3: make it salvage law. So if you're not using it, 1003 00:53:13,400 --> 00:53:15,840 Speaker 3: we can take it, right, But that's people might not 1004 00:53:15,880 --> 00:53:17,920 Speaker 3: want to do that. But but in the in the 1005 00:53:17,920 --> 00:53:21,360 Speaker 3: countries that use these opt out systems, the next of 1006 00:53:21,440 --> 00:53:24,560 Speaker 3: kin are still consulted, right, so you know, what the 1007 00:53:25,360 --> 00:53:27,040 Speaker 3: next of kin are told is that the person did 1008 00:53:27,080 --> 00:53:30,200 Speaker 3: not opt out and the defaults basically to the next 1009 00:53:30,239 --> 00:53:33,400 Speaker 3: of kin to decide. And so what the research shows 1010 00:53:33,440 --> 00:53:36,400 Speaker 3: is that there just isn't a delta between the countries 1011 00:53:36,400 --> 00:53:38,920 Speaker 3: that use opt in and the countries that use opt out. 1012 00:53:38,760 --> 00:53:42,000 Speaker 2: Because it always goes to that affirmative decision. 1013 00:53:42,239 --> 00:53:44,560 Speaker 3: Yeah, and when when you know I've opted in, I 1014 00:53:44,600 --> 00:53:46,440 Speaker 3: mean I might be special because I talk about it 1015 00:53:46,520 --> 00:53:49,160 Speaker 3: a lot, right, But but if you've opted in, then 1016 00:53:49,200 --> 00:53:51,360 Speaker 3: the next of kin see that and they know that 1017 00:53:51,400 --> 00:53:53,319 Speaker 3: it was your wish right, you did, you said at 1018 00:53:53,320 --> 00:53:56,080 Speaker 3: some point, yes, I want to register. They know that 1019 00:53:56,080 --> 00:53:58,719 Speaker 3: that you want to do that, and so if you 1020 00:53:58,760 --> 00:54:01,439 Speaker 3: pass away, they know that they should donate your organs, 1021 00:54:01,440 --> 00:54:04,319 Speaker 3: so they're not going to stand in the way. It is, 1022 00:54:04,400 --> 00:54:06,920 Speaker 3: you know, a binding agreement to be an organ donor. 1023 00:54:06,920 --> 00:54:10,680 Speaker 3: But of course if the next of kin don't want it, right, 1024 00:54:11,000 --> 00:54:13,280 Speaker 3: they're the only ones who are left around to sue 1025 00:54:13,280 --> 00:54:16,440 Speaker 3: the doctors. Right so so so, but it ends up 1026 00:54:16,440 --> 00:54:19,080 Speaker 3: being the case if you register. You know, the vast 1027 00:54:19,080 --> 00:54:22,480 Speaker 3: majority of folks who register have their organs recovered. 1028 00:54:22,560 --> 00:54:25,480 Speaker 2: I found a lot of the book had really surprising 1029 00:54:26,160 --> 00:54:30,360 Speaker 2: themes and data doing your research. What's the thing that 1030 00:54:30,440 --> 00:54:34,160 Speaker 2: surprised you most about market design? What sort of things 1031 00:54:34,200 --> 00:54:37,040 Speaker 2: did you go, huh that that doesn't make any sense. 1032 00:54:38,000 --> 00:54:39,600 Speaker 3: So at the end of the book I talk about 1033 00:54:39,600 --> 00:54:41,960 Speaker 3: you know, how you are a market designer. We've talked 1034 00:54:42,000 --> 00:54:44,120 Speaker 3: about you as a market participant. We've talked about others 1035 00:54:44,160 --> 00:54:48,239 Speaker 3: as market designers. But hidden market is one where there's 1036 00:54:48,239 --> 00:54:52,840 Speaker 3: a scarce resource that needs to get allocated without prices 1037 00:54:52,880 --> 00:54:56,080 Speaker 3: being what determines who gets what. And if you think 1038 00:54:56,080 --> 00:54:58,239 Speaker 3: about it that way, you are a market designer for 1039 00:54:58,360 --> 00:55:01,000 Speaker 3: things like your time and attention, which lots of people want. 1040 00:55:01,040 --> 00:55:03,279 Speaker 3: They want to have you respond to their emails. They 1041 00:55:03,280 --> 00:55:04,920 Speaker 3: want to get on your calendar, and you have to 1042 00:55:04,960 --> 00:55:08,480 Speaker 3: decide who you serve and who you don't. That's the preface. 1043 00:55:08,640 --> 00:55:11,240 Speaker 3: The thing that I learned was a set of market 1044 00:55:11,280 --> 00:55:14,000 Speaker 3: rules that I thought made no sense, which was how 1045 00:55:14,040 --> 00:55:17,759 Speaker 3: we used to allocate water from the Colorado River. So 1046 00:55:18,080 --> 00:55:22,719 Speaker 3: for many years the rule was first in time, first 1047 00:55:22,800 --> 00:55:27,680 Speaker 3: and right, which meant that the first folks to tap 1048 00:55:27,719 --> 00:55:29,960 Speaker 3: the river to take water out to divert for their 1049 00:55:29,960 --> 00:55:33,880 Speaker 3: own purposes kind of always got their allotment. So that 1050 00:55:33,960 --> 00:55:36,520 Speaker 3: was California in nineteen oh one, where they diverted water 1051 00:55:36,560 --> 00:55:41,520 Speaker 3: from the river to turn a desert into farmland. And 1052 00:55:41,600 --> 00:55:46,080 Speaker 3: then decades later, when there was a drought and there 1053 00:55:46,120 --> 00:55:50,120 Speaker 3: was less water coming down the Colorado, the California got 1054 00:55:50,160 --> 00:55:53,439 Speaker 3: to keep the exact same allotment, and folks who tapped 1055 00:55:53,480 --> 00:55:56,160 Speaker 3: the river later, like the city of Phoenix, Arizona, which 1056 00:55:56,160 --> 00:55:59,080 Speaker 3: in nineteen oh one was ten or fifteen thousand people 1057 00:55:59,120 --> 00:56:01,680 Speaker 3: but it's now a million and a half, they had 1058 00:56:01,680 --> 00:56:03,560 Speaker 3: to cut back, even though for them it was drinking 1059 00:56:03,600 --> 00:56:05,799 Speaker 3: water and for California it was you know, to grow 1060 00:56:05,840 --> 00:56:09,200 Speaker 3: alfalfa to feed to livestock. So I looked at that 1061 00:56:09,200 --> 00:56:12,480 Speaker 3: and I thought, oh man, what a terrible It's not efficient, 1062 00:56:12,560 --> 00:56:15,879 Speaker 3: it's not equitable. The race that determined who got what 1063 00:56:16,040 --> 00:56:20,600 Speaker 3: was run, you know, a century ago. And so you know, 1064 00:56:20,640 --> 00:56:22,759 Speaker 3: I'm thinking of feeling like, oh man, isn't it great 1065 00:56:22,800 --> 00:56:25,160 Speaker 3: that we don't use these kinds of systems anymore? And 1066 00:56:25,200 --> 00:56:27,880 Speaker 3: then I looked at my calendar and I saw my 1067 00:56:28,000 --> 00:56:30,960 Speaker 3: recurring meetings on there, and I thought, that's first and 1068 00:56:31,000 --> 00:56:33,120 Speaker 3: time first, and right I'm doing what they were doing 1069 00:56:33,120 --> 00:56:35,239 Speaker 3: with the Colorado river a meeting that I put on 1070 00:56:35,239 --> 00:56:38,520 Speaker 3: my calendar, you know, two years ago that takes Thursday 1071 00:56:38,600 --> 00:56:42,000 Speaker 3: at eleven am. Every week Thursday at eleven am. Is 1072 00:56:42,040 --> 00:56:45,719 Speaker 3: being allocated to you know, this this project, even if 1073 00:56:45,760 --> 00:56:49,320 Speaker 3: it's not the most efficient or equitable use of my time. 1074 00:56:50,000 --> 00:56:52,319 Speaker 3: And I realized, like, oh man, you know, there's some 1075 00:56:52,320 --> 00:56:55,000 Speaker 3: stuff that's sacrosanct, like my teaching, but a lot of 1076 00:56:55,000 --> 00:56:59,480 Speaker 3: these recurring meetings, it's not adhering to the efficiency and 1077 00:56:59,480 --> 00:57:03,239 Speaker 3: equity standards that I would want for my allocations. 1078 00:57:03,360 --> 00:57:06,920 Speaker 2: Huh. Having read the book, I keep coming across things. 1079 00:57:07,600 --> 00:57:09,880 Speaker 2: As I was reading it. I was thinking about different things. 1080 00:57:10,320 --> 00:57:13,000 Speaker 2: And then either yesterday or this morning, I saw a 1081 00:57:13,000 --> 00:57:17,080 Speaker 2: Wall Street Journal piece the new mayor elect in New 1082 00:57:17,160 --> 00:57:21,040 Speaker 2: York once the freeze prices not just on apartments but 1083 00:57:21,160 --> 00:57:24,439 Speaker 2: at Yankee Stadium on hot dogs and beer. And there's 1084 00:57:24,600 --> 00:57:28,080 Speaker 2: a couple of interesting issues that, hey, are people going 1085 00:57:28,160 --> 00:57:31,520 Speaker 2: to get too drunk? But some other stadiums have done 1086 00:57:31,520 --> 00:57:35,320 Speaker 2: this and it's worked out really well. When we look 1087 00:57:35,360 --> 00:57:38,680 Speaker 2: at price controls, how do you think about rent control 1088 00:57:38,720 --> 00:57:43,880 Speaker 2: for apartments or capping the price of hot dogs? Costco 1089 00:57:44,120 --> 00:57:47,360 Speaker 2: very famously has the dollar fifty hot dog for them 1090 00:57:47,480 --> 00:57:50,640 Speaker 2: thirty six years. How do you think about those different 1091 00:57:50,720 --> 00:57:55,160 Speaker 2: price mechanisms really as a form of branding or marketing. 1092 00:57:55,480 --> 00:57:58,040 Speaker 3: Yeah, I mean I love the Costco hot dog, so 1093 00:57:58,040 --> 00:58:00,000 Speaker 3: I can see the branding of marketing, you know, benefit 1094 00:58:00,040 --> 00:58:03,320 Speaker 3: it's there. I have thought a bunch about this because 1095 00:58:04,560 --> 00:58:07,960 Speaker 3: that has the potential to create hidden markets or exacerbate 1096 00:58:08,000 --> 00:58:10,760 Speaker 3: hidden markets that are already there. So I recently wrote 1097 00:58:10,760 --> 00:58:14,280 Speaker 3: a piece about affordable housing lotteries. So this is in 1098 00:58:14,320 --> 00:58:17,960 Speaker 3: New York City and a bunch of major cities around 1099 00:58:18,000 --> 00:58:22,160 Speaker 3: the world. Do this where a new development will be 1100 00:58:22,200 --> 00:58:27,200 Speaker 3: built and you'll have thirty percent of the units that 1101 00:58:27,240 --> 00:58:30,919 Speaker 3: are built are going to be designated affordable, meaning folks 1102 00:58:30,960 --> 00:58:32,840 Speaker 3: are only expected to spend thirty percent. 1103 00:58:32,560 --> 00:58:33,760 Speaker 4: Of their income on housing. 1104 00:58:35,040 --> 00:58:39,640 Speaker 3: But there are so many people who are finding rents 1105 00:58:39,680 --> 00:58:41,400 Speaker 3: hard to bear in New York City and these other 1106 00:58:41,440 --> 00:58:45,840 Speaker 3: big cities that the lotteries get flooded. So in a 1107 00:58:46,400 --> 00:58:51,200 Speaker 3: last full year, there were about six million applicants for 1108 00:58:51,240 --> 00:58:54,880 Speaker 3: about ten thousand units. So each lottery entry has a 1109 00:58:54,920 --> 00:58:59,320 Speaker 3: one and six hundred chance of winning, and so as 1110 00:58:59,320 --> 00:59:02,080 Speaker 3: a result, folks are kind of constantly applying to these 1111 00:59:02,120 --> 00:59:04,440 Speaker 3: lotteries because that's the only way that you're gonna have 1112 00:59:04,440 --> 00:59:06,000 Speaker 3: a chance of getting something, is if you're applying to 1113 00:59:06,000 --> 00:59:09,960 Speaker 3: every possible lottery. But then there's all these inefficiencies that 1114 00:59:10,000 --> 00:59:12,400 Speaker 3: can crop up. Maybe I win a lottery, I get 1115 00:59:12,400 --> 00:59:16,080 Speaker 3: really lucky, but it's it's not in my desirable, desired neighborhood. 1116 00:59:16,600 --> 00:59:18,160 Speaker 3: It was still a good lottery to enter. It is 1117 00:59:18,200 --> 00:59:21,080 Speaker 3: better to get affordable housing than not. Maybe you win 1118 00:59:21,560 --> 00:59:24,400 Speaker 3: in the neighborhood that I want, there's no way, but 1119 00:59:24,440 --> 00:59:26,160 Speaker 3: there's no way for us to switch, right, It's kind 1120 00:59:26,160 --> 00:59:28,800 Speaker 3: of like golden handcuffs. If you forgetting an affordable place, 1121 00:59:29,440 --> 00:59:32,120 Speaker 3: and you know the same thing with freezing rent, where 1122 00:59:32,520 --> 00:59:35,640 Speaker 3: you know, the folks who are in rent controlled or 1123 00:59:35,640 --> 00:59:38,640 Speaker 3: rent stabilized apartment that you know are going to be 1124 00:59:38,720 --> 00:59:42,000 Speaker 3: able to kind of keep paying that low rate. You know, 1125 00:59:42,040 --> 00:59:45,640 Speaker 3: that's great for them, but that doesn't solve the bigger problem. 1126 00:59:45,680 --> 00:59:45,800 Speaker 4: Right. 1127 00:59:45,840 --> 00:59:50,080 Speaker 3: It's it's affordability for the lucky few, but not for 1128 00:59:50,320 --> 00:59:51,880 Speaker 3: other folks who are moving to the city for the 1129 00:59:51,920 --> 00:59:54,880 Speaker 3: first time and want to make a life here. And 1130 00:59:54,960 --> 00:59:58,800 Speaker 3: so you know, I can see why folks are eager 1131 00:59:58,840 --> 01:00:02,280 Speaker 3: to do that, but it's hard to think about how 1132 01:00:02,280 --> 01:00:06,880 Speaker 3: to solve that problem without broader changes, right. 1133 01:00:06,920 --> 01:00:10,640 Speaker 2: It doesn't move the needle on the broader underlying problem. 1134 01:00:11,040 --> 01:00:14,240 Speaker 2: It just for that handful. It kind of raises the 1135 01:00:14,320 --> 01:00:19,160 Speaker 2: issue of nimbiism and just not building well. Since the 1136 01:00:19,840 --> 01:00:25,680 Speaker 2: Great Financial Crisis, we've wildly underbuilt single family homes. Affordable 1137 01:00:25,720 --> 01:00:28,360 Speaker 2: housing go down the list. The focus has been on 1138 01:00:28,440 --> 01:00:31,920 Speaker 2: luxury properties because hey, there's the most amount of economic 1139 01:00:31,960 --> 01:00:35,320 Speaker 2: benefit for the builders to put their time and energy. 1140 01:00:35,360 --> 01:00:38,040 Speaker 3: But this is definitely, you know, a supply and demand problem. 1141 01:00:38,200 --> 01:00:40,680 Speaker 3: If you want to bring costs down, you have to 1142 01:00:40,720 --> 01:00:43,280 Speaker 3: increase supply. And you know, as an economist, we are 1143 01:00:43,320 --> 01:00:47,080 Speaker 3: trained to kind of think one step further. So I'd 1144 01:00:47,120 --> 01:00:49,640 Speaker 3: have to read the specific policy about the you know, 1145 01:00:50,040 --> 01:00:54,120 Speaker 3: Yankee Stadium concessions, right, but my first instinct would be, Oh, 1146 01:00:54,160 --> 01:00:57,880 Speaker 3: if you cap the price of concessions, the logical next 1147 01:00:57,880 --> 01:00:59,720 Speaker 3: step is that the ticket price goes up a little bit. 1148 01:00:59,800 --> 01:01:00,000 Speaker 4: Right. 1149 01:01:00,120 --> 01:01:02,200 Speaker 3: It's like, now, all of a sudden, it's cheaper to 1150 01:01:02,240 --> 01:01:04,720 Speaker 3: go to you know, to have the full night out 1151 01:01:04,880 --> 01:01:07,240 Speaker 3: at the you know, city Field or at Yankee Stadium. 1152 01:01:07,880 --> 01:01:09,680 Speaker 3: And so, you know, is there also going to be 1153 01:01:09,720 --> 01:01:12,440 Speaker 3: a price control on the ticket or or not? And 1154 01:01:12,520 --> 01:01:15,360 Speaker 3: then are we actually getting the gains that we want 1155 01:01:15,600 --> 01:01:18,720 Speaker 3: or you know, are we are we getting nice sound bites. 1156 01:01:18,760 --> 01:01:23,480 Speaker 2: The thing about constructing your own market design is kind 1157 01:01:23,520 --> 01:01:26,600 Speaker 2: of interesting. I have a friend Dave, who comes to 1158 01:01:26,720 --> 01:01:30,320 Speaker 2: New York a couple of times a quarter, works in finance, 1159 01:01:30,360 --> 01:01:33,760 Speaker 2: comes down from the Berkshires, and since he's one person 1160 01:01:34,040 --> 01:01:39,680 Speaker 2: and doesn't care which Broadway show he goes to, his 1161 01:01:40,160 --> 01:01:43,600 Speaker 2: market design hack is he waits to depending on the day, 1162 01:01:43,640 --> 01:01:46,120 Speaker 2: five minutes to seven or five minutes to eight, the 1163 01:01:46,200 --> 01:01:50,840 Speaker 2: price's plummet. Yes, they're about to expire worthless. Oh, Hamilton 1164 01:01:50,960 --> 01:01:54,040 Speaker 2: for half price, let's go wicked half price and he's 1165 01:01:54,080 --> 01:01:58,960 Speaker 2: seen half the stuff on Broadway at shockingly reasonable prices. 1166 01:01:59,000 --> 01:02:01,760 Speaker 2: So as I was reading this, I thought about that, 1167 01:02:02,280 --> 01:02:05,640 Speaker 2: and then I just had an experience up in Newport 1168 01:02:05,720 --> 01:02:09,520 Speaker 2: my first time visiting. You wrote about this in the book, 1169 01:02:09,760 --> 01:02:12,920 Speaker 2: about the restaurant reservations in the waiting list. So we 1170 01:02:12,960 --> 01:02:15,680 Speaker 2: stayed at this hotel and there's a super hot restaurant 1171 01:02:15,760 --> 01:02:18,080 Speaker 2: there which I didn't even know about. We made other 1172 01:02:18,160 --> 01:02:23,280 Speaker 2: reservations for the weekend, and we stop in and there's 1173 01:02:23,360 --> 01:02:28,400 Speaker 2: a line of people at five o'clock waiting to sit 1174 01:02:28,480 --> 01:02:31,040 Speaker 2: at the bar. I said, we're on the waiting list. 1175 01:02:31,080 --> 01:02:33,600 Speaker 2: He's like, well, we have like one hundred seats and 1176 01:02:33,640 --> 01:02:36,680 Speaker 2: the waiting list is about four hundred long. Oh forget it. 1177 01:02:37,000 --> 01:02:40,600 Speaker 2: And I said something to the matre d and he said, 1178 01:02:40,760 --> 01:02:42,720 Speaker 2: why don't you come down later and see what the 1179 01:02:42,760 --> 01:02:45,160 Speaker 2: line looks like. It usually moves pretty and it was 1180 01:02:45,200 --> 01:02:46,840 Speaker 2: beautiful out you could see it at the bar. It 1181 01:02:46,880 --> 01:02:50,080 Speaker 2: was outdoors, so it was like we had a seven 1182 01:02:50,120 --> 01:02:55,160 Speaker 2: o'clock reservation. The goal the goal, and we walked and 1183 01:02:55,160 --> 01:02:56,440 Speaker 2: we were going to walk to the restaurant. So we 1184 01:02:56,560 --> 01:03:00,920 Speaker 2: come down like six thirty, no line the bar. So 1185 01:03:01,080 --> 01:03:03,920 Speaker 2: I said, hey, you're not seeing people at the bar. 1186 01:03:03,960 --> 01:03:06,520 Speaker 2: You no, there's no line, get over there. And it 1187 01:03:06,600 --> 01:03:08,720 Speaker 2: was just simply being nice in the matri d and 1188 01:03:08,760 --> 01:03:11,880 Speaker 2: asking a question was was that behavioral? 1189 01:03:11,920 --> 01:03:12,120 Speaker 4: Heck? 1190 01:03:12,600 --> 01:03:15,000 Speaker 3: This is, you know, learning about the market and the 1191 01:03:15,040 --> 01:03:19,520 Speaker 3: market rules and getting inside information about when when is 1192 01:03:19,560 --> 01:03:23,800 Speaker 3: there less demand? What is the optimal strategy in this environment? 1193 01:03:23,920 --> 01:03:27,840 Speaker 3: It requires often doing a little bit of research, but 1194 01:03:27,960 --> 01:03:31,760 Speaker 3: it's not unattainable. We all have the ability to think 1195 01:03:31,800 --> 01:03:33,920 Speaker 3: about the market rules, think about who will know the 1196 01:03:33,960 --> 01:03:37,520 Speaker 3: matre d. You know, if you're polite to him or her, 1197 01:03:38,560 --> 01:03:40,760 Speaker 3: they might want you to come and give you the 1198 01:03:40,800 --> 01:03:44,200 Speaker 3: inside tips. But you know, you have to kind of 1199 01:03:44,280 --> 01:03:47,400 Speaker 3: have to either do your own research or have folks 1200 01:03:47,800 --> 01:03:51,600 Speaker 3: advise you that you trust. And yeah, you can. You 1201 01:03:51,640 --> 01:03:54,560 Speaker 3: can often succeed in markets where other people fall. 1202 01:03:55,160 --> 01:03:57,320 Speaker 2: So I only have you for another ten minutes, So 1203 01:03:57,440 --> 01:04:01,000 Speaker 2: let me jump to my favorite questions school my guests, 1204 01:04:01,120 --> 01:04:04,840 Speaker 2: starting with tell us about your mentors who helped shape 1205 01:04:04,840 --> 01:04:05,400 Speaker 2: your career. 1206 01:04:05,720 --> 01:04:08,640 Speaker 3: Yeah, so the main one, I mean already mentioned him, 1207 01:04:08,720 --> 01:04:11,120 Speaker 3: so you can see how big an influence is. Alvin Roth. 1208 01:04:11,280 --> 01:04:14,440 Speaker 3: So he took me in as an undergrad mentee. I 1209 01:04:14,800 --> 01:04:16,600 Speaker 3: had this story in the book and then it got 1210 01:04:16,600 --> 01:04:18,720 Speaker 3: cut for space. So I put it in the acknowledgments 1211 01:04:18,800 --> 01:04:21,960 Speaker 3: because it was such a formative experience for me where 1212 01:04:22,560 --> 01:04:26,640 Speaker 3: I was taking his PhD class as a senior in 1213 01:04:26,760 --> 01:04:28,440 Speaker 3: undergrad and so I was kind of a little bit 1214 01:04:28,480 --> 01:04:32,160 Speaker 3: out of place already, and I wanted to write a 1215 01:04:32,200 --> 01:04:34,320 Speaker 3: senior thesis the thing that kicked me off to this 1216 01:04:34,400 --> 01:04:36,440 Speaker 3: career and you know, put me at this table talking 1217 01:04:36,440 --> 01:04:39,960 Speaker 3: to you. Now, I had procrastinated asking him to be 1218 01:04:40,160 --> 01:04:42,680 Speaker 3: my advisor because I was a little intimidated, I felt 1219 01:04:42,680 --> 01:04:45,080 Speaker 3: attle out of place, and you know, I came up 1220 01:04:45,120 --> 01:04:46,960 Speaker 3: to him on the day the form was due and 1221 01:04:47,040 --> 01:04:49,600 Speaker 3: I said, I want to write a senior thesis. I 1222 01:04:49,600 --> 01:04:52,480 Speaker 3: would really like for you to advise it. You know, 1223 01:04:52,520 --> 01:04:54,160 Speaker 3: the form is due today, but you know, and this 1224 01:04:54,200 --> 01:04:55,760 Speaker 3: is the commitment. He was like, all right, why don't 1225 01:04:55,760 --> 01:04:57,560 Speaker 3: I sign the form and we'll see how it goes. 1226 01:04:58,120 --> 01:05:00,760 Speaker 3: And he signed the form and you know, the his history, 1227 01:05:01,320 --> 01:05:04,760 Speaker 3: but it was both the idea that you know, I 1228 01:05:04,800 --> 01:05:07,920 Speaker 3: could be involved in learning new things that people didn't 1229 01:05:07,920 --> 01:05:11,000 Speaker 3: know before and do it with somebody who was willing 1230 01:05:11,000 --> 01:05:11,600 Speaker 3: to mentor me. 1231 01:05:12,120 --> 01:05:13,840 Speaker 4: That was a real, real big impact. 1232 01:05:14,000 --> 01:05:16,440 Speaker 2: Yeah, I can imagine what are some of your favorite books? 1233 01:05:16,440 --> 01:05:17,760 Speaker 2: What are you reading right now? 1234 01:05:18,040 --> 01:05:21,280 Speaker 3: So there, this is a pop Econ book, my book 1235 01:05:21,360 --> 01:05:25,680 Speaker 3: Lucky by Design. It's in the spirit of another pop 1236 01:05:25,720 --> 01:05:28,320 Speaker 3: Econ book about market design which Al wrote, which is 1237 01:05:28,320 --> 01:05:30,800 Speaker 3: called Who Gets What and Why? And so for a 1238 01:05:30,840 --> 01:05:32,760 Speaker 3: while I didn't want to write another, you know, pop 1239 01:05:33,240 --> 01:05:34,920 Speaker 3: market design bookcase I didn't want to step on his 1240 01:05:34,960 --> 01:05:35,960 Speaker 3: toes as a. 1241 01:05:35,880 --> 01:05:38,040 Speaker 2: Great title who Gets What and Why? 1242 01:05:38,120 --> 01:05:40,240 Speaker 3: Yeah, And there's a little in the text of my 1243 01:05:40,280 --> 01:05:42,480 Speaker 3: book and kind of I drop that every so often, 1244 01:05:42,560 --> 01:05:46,240 Speaker 3: the kind of question, that wording of that question. So 1245 01:05:46,320 --> 01:05:49,320 Speaker 3: that was an idea for me, This idea that you 1246 01:05:49,360 --> 01:05:52,440 Speaker 3: can communicate these market design concepts to regular folks. I 1247 01:05:52,480 --> 01:05:54,840 Speaker 3: recommend my book, but also that book for folks who 1248 01:05:54,840 --> 01:05:59,120 Speaker 3: are interested in this. My colleague, whose office is next 1249 01:05:59,160 --> 01:06:00,920 Speaker 3: to mine, had a book that came out a few 1250 01:06:00,920 --> 01:06:01,920 Speaker 3: weeks before mine. 1251 01:06:02,120 --> 01:06:03,160 Speaker 4: It's called Having It All. 1252 01:06:03,800 --> 01:06:07,960 Speaker 3: So my colleague is Caren Low, and I'm really enjoying 1253 01:06:07,960 --> 01:06:09,800 Speaker 3: that book. I mean, I've heard about everything that was 1254 01:06:09,840 --> 01:06:13,120 Speaker 3: in it, you know, along along the way. But she 1255 01:06:13,320 --> 01:06:18,720 Speaker 3: writes about the time that women and their partners spend 1256 01:06:19,000 --> 01:06:24,200 Speaker 3: in doing household production and how society has progressed over 1257 01:06:24,440 --> 01:06:29,320 Speaker 3: decades where women have entered the workforce, but the norms 1258 01:06:29,560 --> 01:06:31,880 Speaker 3: at home about how time is. 1259 01:06:32,040 --> 01:06:33,680 Speaker 4: You know, household chores are split. 1260 01:06:34,560 --> 01:06:37,560 Speaker 3: It has not changed, so women end up really yeah, 1261 01:06:38,320 --> 01:06:41,520 Speaker 3: the data in that book is quite shocking. I mean, 1262 01:06:41,520 --> 01:06:44,320 Speaker 3: I'd been hearing about it as she was doing the research. 1263 01:06:44,360 --> 01:06:49,280 Speaker 3: But you know, women, even in households where they earn 1264 01:06:49,440 --> 01:06:53,120 Speaker 3: more than their male partners, will still be doing more 1265 01:06:54,320 --> 01:06:57,920 Speaker 3: labor all of that stuff at home, so that you know, 1266 01:06:58,120 --> 01:06:59,720 Speaker 3: in my book, I talk a little bit about how 1267 01:06:59,760 --> 01:07:05,200 Speaker 3: my wife and I manage our household responsibilities using the 1268 01:07:05,240 --> 01:07:08,400 Speaker 3: concepts of market design to kind of avoid some of 1269 01:07:08,440 --> 01:07:13,000 Speaker 3: these systematic problems that that on average couples display. 1270 01:07:13,320 --> 01:07:15,640 Speaker 2: Huh really, you know I love to cook, but I 1271 01:07:15,720 --> 01:07:18,800 Speaker 2: tend to make a giant mess. And my wife is 1272 01:07:18,880 --> 01:07:22,080 Speaker 2: convinced that it's a purposeful strategy, so she could and 1273 01:07:22,120 --> 01:07:25,400 Speaker 2: it's I'm like, honey, we're married thirty years, you know me? 1274 01:07:26,000 --> 01:07:27,800 Speaker 2: Is this how I rolled? You know? 1275 01:07:27,840 --> 01:07:31,160 Speaker 3: You gotta yeah, sometimes this is just my technique. But 1276 01:07:31,440 --> 01:07:33,360 Speaker 3: one of the things that I talk about in the 1277 01:07:33,360 --> 01:07:34,640 Speaker 3: book and must. 1278 01:07:34,440 --> 01:07:35,760 Speaker 2: You pour from so high? 1279 01:07:35,920 --> 01:07:37,560 Speaker 4: It's olive oil. 1280 01:07:37,880 --> 01:07:39,240 Speaker 2: It doesn't need that high. 1281 01:07:39,240 --> 01:07:42,680 Speaker 4: You got to get that aired and it's it's part 1282 01:07:42,680 --> 01:07:43,800 Speaker 4: of the fun. But no. 1283 01:07:44,320 --> 01:07:48,200 Speaker 3: One of the strategies is having one person be in 1284 01:07:48,320 --> 01:07:52,960 Speaker 3: charge of the whole task from conception to execution. So 1285 01:07:53,000 --> 01:07:56,560 Speaker 3: that means if you are cooking, you're also cleaning. Would 1286 01:07:56,560 --> 01:07:59,000 Speaker 3: be part of that, right, because then the incentives are aligned. 1287 01:07:59,040 --> 01:08:01,680 Speaker 3: When when you don't do that, the person who cooks 1288 01:08:02,120 --> 01:08:04,200 Speaker 3: can leave a giant mass the other person cleans. That 1289 01:08:04,520 --> 01:08:09,000 Speaker 3: seems fair, but the decisions, the resentment comes in and 1290 01:08:09,040 --> 01:08:10,760 Speaker 3: why are you making such a big mess? And so 1291 01:08:10,800 --> 01:08:12,640 Speaker 3: it turns out it, you know, might be more efficient 1292 01:08:12,680 --> 01:08:15,440 Speaker 3: and equitable if one person does that whole task and 1293 01:08:15,440 --> 01:08:17,760 Speaker 3: somebody else does a whole other time. Right, you cook 1294 01:08:17,800 --> 01:08:20,160 Speaker 3: and I'll do the laundry and clean the floors. And 1295 01:08:20,200 --> 01:08:22,840 Speaker 3: that's the you know, the split that might be fair. 1296 01:08:23,000 --> 01:08:25,040 Speaker 2: You know, I'm usually out the door early, or if 1297 01:08:25,040 --> 01:08:27,920 Speaker 2: I'm home, I'm at the desk writing, so she takes 1298 01:08:27,960 --> 01:08:31,719 Speaker 2: care of the dogs and during the weekend I try 1299 01:08:31,720 --> 01:08:34,000 Speaker 2: and give her a break and feed and walk the 1300 01:08:34,080 --> 01:08:38,080 Speaker 2: dogs early. We've never discussed it. It just kind of 1301 01:08:38,680 --> 01:08:39,679 Speaker 2: worked out that way. 1302 01:08:39,560 --> 01:08:41,120 Speaker 4: That sometimes that's how it happens. 1303 01:08:41,160 --> 01:08:43,640 Speaker 3: But you know, for those who are not finding it 1304 01:08:43,680 --> 01:08:46,680 Speaker 3: that easy, talking it out and kind of splitting the 1305 01:08:46,680 --> 01:08:49,040 Speaker 3: tasks is an effective strategy. 1306 01:08:49,200 --> 01:08:51,439 Speaker 2: Tell us what's keeping you entertained these days? What are 1307 01:08:51,439 --> 01:08:57,479 Speaker 2: you watching or listening to? Either podcasts or Amazon Prime, Netflix, whatever. 1308 01:08:57,680 --> 01:09:02,439 Speaker 3: So I am a major fan of The Simpsons. Yeah, 1309 01:09:02,560 --> 01:09:03,639 Speaker 3: I have always loved it. 1310 01:09:03,720 --> 01:09:05,719 Speaker 2: What are we up to season forty something? 1311 01:09:05,840 --> 01:09:09,040 Speaker 3: It's crazy almost Yeah, And but what has been great 1312 01:09:09,080 --> 01:09:12,760 Speaker 3: I found throughout my life, you know, rewatching old episodes 1313 01:09:12,800 --> 01:09:14,599 Speaker 3: that I kind of get jokes that I didn't get before, 1314 01:09:14,640 --> 01:09:16,280 Speaker 3: which makes sense right when I started watching. 1315 01:09:16,800 --> 01:09:18,639 Speaker 2: It's one of those things that works for just both 1316 01:09:18,720 --> 01:09:21,000 Speaker 2: kids and adults at the same time, exactly. 1317 01:09:21,040 --> 01:09:24,640 Speaker 3: And so what has been phenomenal for me is exposing 1318 01:09:24,640 --> 01:09:27,160 Speaker 3: my kids to it for the first time. And you know, 1319 01:09:27,240 --> 01:09:29,240 Speaker 3: I'll say, so, I'll make some reference to something, and 1320 01:09:29,240 --> 01:09:30,519 Speaker 3: my kids will be like, what are you talking about? 1321 01:09:30,520 --> 01:09:32,479 Speaker 3: And then I'll pull up the YouTube clip I'll show 1322 01:09:32,520 --> 01:09:33,920 Speaker 3: it to them, and then they'll be like, oh, can 1323 01:09:33,960 --> 01:09:36,120 Speaker 3: you know can we watch that episode? So that has 1324 01:09:36,120 --> 01:09:36,800 Speaker 3: been phenomenal. 1325 01:09:37,000 --> 01:09:39,800 Speaker 2: Our final two questions, What sort of advice would you 1326 01:09:39,800 --> 01:09:43,080 Speaker 2: give to a recent college grad interest in the career 1327 01:09:43,320 --> 01:09:48,600 Speaker 2: in either market design or economics or academia. 1328 01:09:49,080 --> 01:09:53,479 Speaker 3: Yeah, So, academia. There is a path forward for folks 1329 01:09:53,520 --> 01:09:57,080 Speaker 3: who have just graduated college and are thinking about this, 1330 01:09:57,760 --> 01:10:01,120 Speaker 3: and that is to get some experience doing research to 1331 01:10:01,160 --> 01:10:05,960 Speaker 3: see if you like it. Because the market for tenure 1332 01:10:06,000 --> 01:10:11,200 Speaker 3: track academic positions is getting tightened, we're feeling the political 1333 01:10:11,240 --> 01:10:12,679 Speaker 3: wins as well as other things. 1334 01:10:12,680 --> 01:10:17,680 Speaker 2: They've kind of demographically, there's slightly smaller admission classes and 1335 01:10:17,800 --> 01:10:20,920 Speaker 2: I just read seventeen percent drop in international students. That's 1336 01:10:20,960 --> 01:10:21,599 Speaker 2: a big number. 1337 01:10:21,920 --> 01:10:26,400 Speaker 3: For a lot of the universities that have big PhD programs. 1338 01:10:26,760 --> 01:10:32,880 Speaker 3: The budgets for things like the PhD program will depend 1339 01:10:33,000 --> 01:10:37,240 Speaker 3: on their revenue streams, and foreign students coming for undergrad 1340 01:10:37,320 --> 01:10:40,000 Speaker 3: or for master's degrees is a big revenue source for 1341 01:10:40,000 --> 01:10:42,439 Speaker 3: a lot of institutions. So all of that is to 1342 01:10:42,479 --> 01:10:45,800 Speaker 3: say that academia remains a great option for folks who 1343 01:10:45,840 --> 01:10:48,320 Speaker 3: are interested in it, but it's getting harder and harder. 1344 01:10:49,160 --> 01:10:51,360 Speaker 3: But if folks are interested getting and they have not 1345 01:10:51,439 --> 01:10:53,160 Speaker 3: yet done it, they may have done it in undergrad 1346 01:10:53,400 --> 01:10:57,840 Speaker 3: getting exposure to the research experience. There are predoctoral programs 1347 01:10:57,840 --> 01:11:03,240 Speaker 3: for folks who work with academic researchers on their projects 1348 01:11:03,280 --> 01:11:05,200 Speaker 3: and kind of get a sense of what is actually like, 1349 01:11:05,880 --> 01:11:08,400 Speaker 3: there are master's programs that folks can participate in to 1350 01:11:08,400 --> 01:11:11,160 Speaker 3: see what the coursework is like, So that is definitely 1351 01:11:11,479 --> 01:11:15,040 Speaker 3: one way to go. There are kids who started earlier, 1352 01:11:15,040 --> 01:11:17,840 Speaker 3: who started in college, but I was not one of them, 1353 01:11:17,920 --> 01:11:20,519 Speaker 3: right I told the story about senior year kind of realizing, oh, 1354 01:11:20,560 --> 01:11:22,800 Speaker 3: I want to do academia. So I hadn't done any 1355 01:11:22,840 --> 01:11:26,479 Speaker 3: research assistant work until after I graduated, but is that 1356 01:11:26,600 --> 01:11:28,240 Speaker 3: was the next step for me, was saying, Okay, I 1357 01:11:28,240 --> 01:11:30,320 Speaker 3: want to see what this is like. So it is 1358 01:11:30,439 --> 01:11:32,720 Speaker 3: a path to do, but you should only do it 1359 01:11:32,760 --> 01:11:36,880 Speaker 3: if you really want to have a job that only 1360 01:11:37,040 --> 01:11:39,800 Speaker 3: someone with a PhD can have, because there are a 1361 01:11:39,840 --> 01:11:41,760 Speaker 3: lot of great jobs out there for folks interested in 1362 01:11:41,800 --> 01:11:44,560 Speaker 3: these topics, but not in academia. 1363 01:11:44,640 --> 01:11:47,880 Speaker 2: So final question, what do you know about the world 1364 01:11:48,080 --> 01:11:53,000 Speaker 2: of market designs and economics or even academia that would 1365 01:11:53,000 --> 01:11:55,559 Speaker 2: have been useful twenty plus years ago when you were 1366 01:11:55,880 --> 01:11:56,879 Speaker 2: first getting started. 1367 01:11:57,080 --> 01:11:57,320 Speaker 4: Yeah. 1368 01:11:57,360 --> 01:12:02,320 Speaker 3: I think something I've recently developed in part researching for 1369 01:12:02,360 --> 01:12:06,479 Speaker 3: the book is just how diverse the hidden markets are 1370 01:12:06,960 --> 01:12:11,760 Speaker 3: that we participate in every day. As a young economist 1371 01:12:11,800 --> 01:12:17,320 Speaker 3: being trained in how markets worked, I thought basically exclusively 1372 01:12:17,360 --> 01:12:20,720 Speaker 3: about prices and the price mechanisms. That was how I 1373 01:12:20,840 --> 01:12:22,720 Speaker 3: was taught that those were the markets I looked at. 1374 01:12:23,320 --> 01:12:26,439 Speaker 3: And it's only recently that I've realized markets are much 1375 01:12:26,479 --> 01:12:30,920 Speaker 3: broader than that, and thinking through the rules of those markets, 1376 01:12:31,240 --> 01:12:34,160 Speaker 3: how we could design them better so that, you know, 1377 01:12:34,200 --> 01:12:36,960 Speaker 3: they're more equitable and efficient and easy for participants. I 1378 01:12:37,000 --> 01:12:39,639 Speaker 3: think there's a lot of gains for us to have 1379 01:12:39,680 --> 01:12:41,840 Speaker 3: as a society, So I'm excited to be working on 1380 01:12:41,880 --> 01:12:43,720 Speaker 3: it for the next twenty years. But if I if 1381 01:12:43,720 --> 01:12:45,800 Speaker 3: I could go back twenty years and say, hey, maybe 1382 01:12:45,800 --> 01:12:48,679 Speaker 3: focus on these markets a little bit more, because there's 1383 01:12:48,720 --> 01:12:51,280 Speaker 3: a lot of low hanging fruit where we could be 1384 01:12:51,320 --> 01:12:55,360 Speaker 3: making things better for everybody. You know, I wish I 1385 01:12:55,400 --> 01:12:57,880 Speaker 3: knew that, and I want others to kind of look 1386 01:12:57,920 --> 01:13:00,240 Speaker 3: at these markets and say, yeah, this could be better. 1387 01:13:00,640 --> 01:13:05,439 Speaker 2: Fascinating. Professor really enjoyed the conversation we have been speaking with. 1388 01:13:05,640 --> 01:13:11,200 Speaker 2: Judd Kessler, professor of behavioral economics and market design at 1389 01:13:11,240 --> 01:13:14,400 Speaker 2: Wharton at the University of Pennsylvania and author of the 1390 01:13:14,439 --> 01:13:18,320 Speaker 2: new book Lucky by Design, The Hidden Economics. You need 1391 01:13:18,640 --> 01:13:21,640 Speaker 2: to get more of what you want. I would be 1392 01:13:21,720 --> 01:13:24,680 Speaker 2: remiss if I failed to thank the crack team that 1393 01:13:24,840 --> 01:13:29,000 Speaker 2: helps me put these conversations together each and every week. 1394 01:13:29,400 --> 01:13:33,760 Speaker 2: Alexis Noriega is my video producer. Joan Russo is my 1395 01:13:33,920 --> 01:13:39,320 Speaker 2: research assistant. Anna Luke is my producer. I'm Barry Rutolts. 1396 01:13:39,720 --> 01:14:04,280 Speaker 2: You've been listening to Master's in Business on Bloomberg Radio.