WEBVTT - The Dot Com Crash

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<v Speaker 1>Brought to you by the reinvented two thousand twelve Camray.

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<v Speaker 1>It's ready. Are you get in touch with technology? With

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<v Speaker 1>tech Stuff from how stuff works dot com. Hello again, everyone,

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<v Speaker 1>and welcome to tech stuff. My name is Chris Poulette

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<v Speaker 1>and I am an editor at how stuff works dot com.

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<v Speaker 1>Sitting across from me as senior writer Jonathan Strickland. The

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<v Speaker 1>point is, ladies and gentlemen, that greed, for lack of

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<v Speaker 1>a better word, is good. Oh I think I know

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<v Speaker 1>where that one came from. Yeah, we are going to

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<v Speaker 1>tackle a subject that a lot of listeners have asked

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<v Speaker 1>us to talk about, both on Facebook and an email,

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<v Speaker 1>possibly on Twitter as well. But we've received many requests

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<v Speaker 1>to talk about the dot com bubble and crash of

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<v Speaker 1>two thousand, two thousand one. And it's an interesting story

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<v Speaker 1>and it's certainly has some lessons that we can learn, uh,

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<v Speaker 1>particularly with certain companies that are operating right now. That's

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<v Speaker 1>that's absolutely true. Um. I have the occasion to work

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<v Speaker 1>in technology during the dot com bubble years um, and

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<v Speaker 1>it was a crazy ride. Yeah, it was very exciting

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<v Speaker 1>time for a while, and then it was a very

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<v Speaker 1>terrifying time. But uh, but to build into this, we

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<v Speaker 1>should really kind of give you a a bird's eye

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<v Speaker 1>view of what was going on at the time. So

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<v Speaker 1>the World Wide Web really started to make penetration into

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<v Speaker 1>the public in ninety three or so. Yeah, it's funny

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<v Speaker 1>because a lot of people, I think still really have

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<v Speaker 1>no idea that the Internet, uh was born decades really

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<v Speaker 1>before before you know, we were all using the web

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<v Speaker 1>for you know, keeping up with everyone and and you know,

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<v Speaker 1>communications of different kinds. Um. But yeah, I mean that

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<v Speaker 1>once the Web arrived on the scene, that enabled a

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<v Speaker 1>lot of people to do things that with computers that

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<v Speaker 1>they wouldn't necessarily have done. So I remember it's funny

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<v Speaker 1>because I was thinking about this on my way into

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<v Speaker 1>the studio this morning. There was a game show I

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<v Speaker 1>was watching, um and uh, I think it was Alan

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<v Speaker 1>Ludden who was hosting it is one of the older

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<v Speaker 1>shows on Game Show Network, and one of the prizes

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<v Speaker 1>was a home computer. This was in the probably late

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<v Speaker 1>nineteen eighties when this was the show is from. And

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<v Speaker 1>he's he's like, okay, well, if you want to I'm

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<v Speaker 1>paraphrasing because it's been so along, but you've won a

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<v Speaker 1>personal home computer. Although I don't know what you would

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<v Speaker 1>do with something like which cracks me up now because

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<v Speaker 1>the Internet and especially the Web, has made it possible

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<v Speaker 1>to do so many different kinds of things like online

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<v Speaker 1>banking and watching uh shows and and keeping up with

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<v Speaker 1>calendars and reading the news and kinds of friends. Yeah,

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<v Speaker 1>but we we didn't do that before. And once the

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<v Speaker 1>web came around, people started going, wait, I know you

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<v Speaker 1>could make up you know, fill in the blank here,

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<v Speaker 1>and there wasn't one already. You didn't say, you know,

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<v Speaker 1>I could make an online banking site. Oh no, you know,

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<v Speaker 1>the giant World Bank has already done that. Well, I

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<v Speaker 1>maybe I could come up with a way to network

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<v Speaker 1>with my friends. Now there's already a Facebook. These these

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<v Speaker 1>people were creating these things from scratch and it was

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<v Speaker 1>a really heady time because everybody wanted to be the

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<v Speaker 1>first in and make loads of money from doing this,

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<v Speaker 1>although they didn't really necessarily know how, right, I I

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<v Speaker 1>equate the early days of the web, and really, even

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<v Speaker 1>though ninety three was when the public started getting hold

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<v Speaker 1>of the web, is when businesses started to really look

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<v Speaker 1>at how can we use this as a way to

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<v Speaker 1>make money? Or not just business is looking into it,

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<v Speaker 1>but people looking into it thinking how can I form

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<v Speaker 1>a business that uses the web as a platform. Uh,

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<v Speaker 1>But I equate it to a land grab Like like,

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<v Speaker 1>imagine that you have come to a new country and

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<v Speaker 1>there's a huge territory that is open and it has

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<v Speaker 1>a set amount of of land that's available for a

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<v Speaker 1>set price, right, and there are and it's divided up

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<v Speaker 1>into certain sections, and then essentially on a certain day

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<v Speaker 1>you are allowed to go and stake your claim. You

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<v Speaker 1>would actually go and you would stake your claim, put it,

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<v Speaker 1>you know, say this land is what I'm purchasing and

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<v Speaker 1>that would become yours. And you know there's risk involved

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<v Speaker 1>in that because you might you might go and grab

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<v Speaker 1>land and then find out that you thought that maybe

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<v Speaker 1>there'd be a good place to dig a well and

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<v Speaker 1>it turns out there is no good place to dig

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<v Speaker 1>a well on that land. Or you know, you thought

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<v Speaker 1>that the land that the section you grabbed was gonna

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<v Speaker 1>be great for farming, and then you realize, oh wait,

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<v Speaker 1>this is really rocky ground that's not going to be

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<v Speaker 1>easy to farm at all. Same sort of thing with

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<v Speaker 1>the web, really is this idea of this this this

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<v Speaker 1>frontier that have been mostly unoccupied, especially from a business perspective,

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<v Speaker 1>and it gave people the idea that anything is possible,

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<v Speaker 1>and as long as I have a good idea, I

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<v Speaker 1>can build up a customer base. And once I build

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<v Speaker 1>up my customer base, I can find a way to

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<v Speaker 1>make money from them. That was kind of the problem

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<v Speaker 1>was that they first thought, I need to get people,

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<v Speaker 1>and then I need to figure out how to make

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<v Speaker 1>money from them. Yep, yep, and I think uh, I

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<v Speaker 1>think it bears UM bears going into Also the it

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<v Speaker 1>wasn't just the tech sector. People within the tech sector

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<v Speaker 1>who were excited about this UM In the mid nineties,

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<v Speaker 1>that's when people started getting really excited about UH internet

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<v Speaker 1>access and getting home computers so that they could use

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<v Speaker 1>the Internet at their homes. And once people realize this,

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<v Speaker 1>they started thinking, you know what, I bet these companies, UH,

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<v Speaker 1>you know, they might be worth something someday, especially because UM,

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<v Speaker 1>I think people were saying, hey, you've really got something here.

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<v Speaker 1>So a lot of these companies would issue UH stock

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<v Speaker 1>to join the stock market, and UH I was I

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<v Speaker 1>was looking into this last night as I was doing

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<v Speaker 1>my research. UH. Andrew Batty wrote an article about bubbles

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<v Speaker 1>for Investipedia, and UM, I wanted to just give you

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<v Speaker 1>the definition of a bubble based on on his article. Um,

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<v Speaker 1>you know, he actually wrote about it. A lot of

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<v Speaker 1>different famous bubbles that have happened, a lot of them

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<v Speaker 1>in real estate. You know, there are many bubbles, not

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<v Speaker 1>just this one. But the idea is that people are

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<v Speaker 1>really excited about a product that is on the stock market,

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<v Speaker 1>and they're so excited that they keep buying it. They

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<v Speaker 1>want more stock, as much stock as they can get,

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<v Speaker 1>and that drives the price at the stock up. And eventually,

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<v Speaker 1>though the company, the the actual worth of the company

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<v Speaker 1>can't match what the perceived value is in the stock market,

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<v Speaker 1>and it keeps inflating and inflating, inflating, And so there's

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<v Speaker 1>a company might be worth say twenty million dollars, but

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<v Speaker 1>it has you know, in the stock market, it's far

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<v Speaker 1>more than that. So eventually hundred million dollars and shares

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<v Speaker 1>out exactly. And at some point when the company falters,

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<v Speaker 1>the the bubble can burst. People suddenly realize, oh my gosh,

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<v Speaker 1>this company is not worth but that much. It's sell

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<v Speaker 1>their stock exactly. And then you you end up with

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<v Speaker 1>a company where it's it's yeah, it starts to fall apart. Uh, Yeah,

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<v Speaker 1>the we call this this this whole idea speculation, right.

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<v Speaker 1>Stock market speculation and speculation is essentially when you bet

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<v Speaker 1>it's it's usually it's it's um related to short term gains. Yes,

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<v Speaker 1>you know, you're looking at the stock market momentum, and

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<v Speaker 1>you're not necessarily a lot of people who were investing

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<v Speaker 1>weren't necessarily looking into companies they were particularly interested in.

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<v Speaker 1>They were betting that the company they were investing in

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<v Speaker 1>was going to explode and that it would either are

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<v Speaker 1>become wildly successful, in which case you become rich, or

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<v Speaker 1>we get acquired by a bigger company, in which case

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<v Speaker 1>you get rich. So it seemed like a no brainer.

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<v Speaker 1>You know, you just you do. You throw in money

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<v Speaker 1>and these small companies as soon as they become available,

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<v Speaker 1>and then you just watch your your cash increase. Uh.

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<v Speaker 1>But the problem is that when more and more people

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<v Speaker 1>get involved in this speculation, it does drive the price up,

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<v Speaker 1>and it drives it up well beyond the company's worth,

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<v Speaker 1>like you were saying, And so it's very high risk,

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<v Speaker 1>it's fast paced. Uh you can you I mean, if

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<v Speaker 1>you want to indulge in in being a speculator on

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<v Speaker 1>the stock market, you have the potential to make a

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<v Speaker 1>lot of money, but you have to you have to

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<v Speaker 1>be really nimble, and people are not gonna like you

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<v Speaker 1>because you're you're not investing in a company in order

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<v Speaker 1>to have that company succeed. You're investing in a company

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<v Speaker 1>kind of like if you were in Las Vegas and

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<v Speaker 1>you were making a bet on a poker game right now.

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<v Speaker 1>Of course, it's not as simple as as coming up

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<v Speaker 1>with an idea in your bedroom one night, writing it down,

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<v Speaker 1>sketching it up on a napkin for five five friends,

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<v Speaker 1>and then starting the company the next day and then

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<v Speaker 1>becoming rich. There there's many many steps in between. Um.

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<v Speaker 1>What the piece that we may that you may be

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<v Speaker 1>missing if you're unfamiliar with a lot of this is

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<v Speaker 1>the venture capitalists and these are these are people who

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<v Speaker 1>are our business people looking to make initial investments. Um,

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<v Speaker 1>you know you have your your five friends with you,

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<v Speaker 1>you've started your company, but you know you've maxed all

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<v Speaker 1>of you have maxed out your credit cards trying to

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<v Speaker 1>get this thing off the ground. And you say, well,

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<v Speaker 1>you know where am I going to come up with

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<v Speaker 1>some money? I'm scratching my head but you can't see it. Uh,

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<v Speaker 1>and a nice visual. Um, So, yeah, what am I

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<v Speaker 1>gonna do? Well, these venture capitalists might want to talk

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<v Speaker 1>to you. You might go into the boardroom, meet with

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<v Speaker 1>the with the people at the firm and say, look,

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<v Speaker 1>here's our idea. These are the five things you want

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<v Speaker 1>to accomplish to do it. We figure we're gonna need,

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<v Speaker 1>you know, fifteen million dollars to really tool up and

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<v Speaker 1>make this thing a possibility. If you can convince those investors,

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<v Speaker 1>those initial investors, uh, that you really have a case,

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<v Speaker 1>they might be willing to give you some money and

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<v Speaker 1>to to get the company started. So then you could

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<v Speaker 1>go ahead and rent some office space, get your you know,

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<v Speaker 1>copier and your computers, and you know, hire a couple

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<v Speaker 1>of people to help you along. Yeah. Yeah, you've got

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<v Speaker 1>a lot of overhead costs that you've got to take

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<v Speaker 1>care of. These these uh initial investments come from these

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<v Speaker 1>venture capitalists. And I was reading on an article in

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<v Speaker 1>San Francisco Chronicle by Tom Abate, who um, who did

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<v Speaker 1>a piece on the dot com bubble, and was saying that, uh,

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<v Speaker 1>venture capital firms would, uh we're just going nuts funding this.

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<v Speaker 1>In fact, that one of my supervisors want to work

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<v Speaker 1>for a tech company left to join an adventure capital firm.

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<v Speaker 1>We all thought that was really cool, um, which it

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<v Speaker 1>which it was, But yeah, I mean, but again, this

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<v Speaker 1>was a no brainer. They were coming up with the

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<v Speaker 1>greatest ideas fresh off the right out of the UH factory,

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<v Speaker 1>if you know, um, and they were. He said that.

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<v Speaker 1>Abate said that venture capitalists in the in two thousand

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<v Speaker 1>made about eight thousand investments valued at about a hundred

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<v Speaker 1>point five million dollars um, which doesn't sound like a lot,

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<v Speaker 1>it's like a hundred million dollars, but you know, that's

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<v Speaker 1>the money that gets the company off the ground to

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<v Speaker 1>the point where they can go ahead and raise enough

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<v Speaker 1>interest from an investment firm to get you a an

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<v Speaker 1>I p O an initial public offering of stock. That's

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<v Speaker 1>where the public launch just stuck within that company. So yeah,

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<v Speaker 1>you start your company, you get some people to to

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<v Speaker 1>give you some funding to get off the ground, you

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<v Speaker 1>get moving. Then you go to the big banks and say, hey,

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<v Speaker 1>if we can launch some stock, I know we're all

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<v Speaker 1>gonna get rich. And once they do that, and the people,

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<v Speaker 1>and believe me, there were lots of stock watch pages.

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<v Speaker 1>People speculated all the time about who was going to

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<v Speaker 1>have an I p O and and which which new

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<v Speaker 1>tech company was you know, these guys were any good

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<v Speaker 1>who where they come from? You know, and people people

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<v Speaker 1>were following which I p o s were coming in

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<v Speaker 1>in the weeks and months ahead, so that you could

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<v Speaker 1>go ahead and buy in on the first day and

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<v Speaker 1>in a lot of cases the stock which you right

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<v Speaker 1>up immediately out of the gate. Yeah. Yeah, to the

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<v Speaker 1>point where if you were not in on it at

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<v Speaker 1>the very beginning, then yeah, I mean there were still

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<v Speaker 1>people who were purchasing stock prices even at high points

0:12:25.760 --> 0:12:27.960
<v Speaker 1>because they were there were you know, the sky was

0:12:28.000 --> 0:12:31.080
<v Speaker 1>the limit. There was no ceiling as far as anyone

0:12:31.080 --> 0:12:34.120
<v Speaker 1>can tell for these companies and UM. And one of

0:12:34.120 --> 0:12:37.120
<v Speaker 1>the risks of venture capital, and I find this interesting,

0:12:37.640 --> 0:12:41.120
<v Speaker 1>is that there are times where um, a startup company

0:12:41.160 --> 0:12:44.839
<v Speaker 1>will get more venture capital than it needs to get

0:12:44.880 --> 0:12:47.760
<v Speaker 1>off the ground. And that's actually a problem. It's not

0:12:48.040 --> 0:12:49.600
<v Speaker 1>you know, because the company has to figure out what

0:12:49.640 --> 0:12:51.920
<v Speaker 1>to do with that money. And it may be like,

0:12:52.000 --> 0:12:54.040
<v Speaker 1>let's say that there's a company that starts up that

0:12:54.120 --> 0:12:58.680
<v Speaker 1>needs approximately twenty million dollars in venture capital to really start,

0:12:59.080 --> 0:13:02.120
<v Speaker 1>but they get a hundred million dollars in venture capital.

0:13:03.000 --> 0:13:07.640
<v Speaker 1>This is what leads to this can lead to bad habits,

0:13:07.720 --> 0:13:10.920
<v Speaker 1>bad practices, for example, and a lot of these dot

0:13:10.920 --> 0:13:14.280
<v Speaker 1>com companies fell into this trap where they started spending

0:13:14.800 --> 0:13:21.000
<v Speaker 1>their venture capital on let's call them luxuries or lavish,

0:13:21.200 --> 0:13:25.840
<v Speaker 1>lavish settings. Oh yes, because the dot com companies a

0:13:25.880 --> 0:13:28.840
<v Speaker 1>lot of them in places like Mountain View, California, and

0:13:28.840 --> 0:13:32.000
<v Speaker 1>San Francisco, San Francisco area, a lot of them. There

0:13:32.000 --> 0:13:33.920
<v Speaker 1>will look quite a few of them here in Atlanta. Yeah,

0:13:33.920 --> 0:13:37.480
<v Speaker 1>actually Atlanta had a lot of the dot com crash

0:13:37.760 --> 0:13:41.000
<v Speaker 1>hurt Atlanta a lot. If you if you want to

0:13:41.040 --> 0:13:43.760
<v Speaker 1>get an idea what it was like at the heyday,

0:13:44.080 --> 0:13:47.679
<v Speaker 1>go to how Stuff Works dot com and read Jonathan's

0:13:47.760 --> 0:13:50.520
<v Speaker 1>article on the Google Plex. Google still has offices very

0:13:50.559 --> 0:13:53.600
<v Speaker 1>reminiscent of the kinds with the kinds of amenities that

0:13:53.679 --> 0:13:55.880
<v Speaker 1>you would see in these places. But one of the

0:13:56.120 --> 0:13:58.360
<v Speaker 1>cool things about the dot commerce was they wanted to

0:13:58.400 --> 0:14:00.880
<v Speaker 1>attract the best in the brightest, so they would they

0:14:00.880 --> 0:14:03.840
<v Speaker 1>would load up on these on things like foodsball tables,

0:14:03.920 --> 0:14:08.720
<v Speaker 1>and arcades. They're trying to hire like like graduate students

0:14:08.760 --> 0:14:11.719
<v Speaker 1>right out of school, so so schools like m I T.

0:14:11.960 --> 0:14:15.760
<v Speaker 1>Georgia Tech. I mean, these these te yeah, cal Tech. Yeah,

0:14:15.840 --> 0:14:19.320
<v Speaker 1>these these schools we were like the seed farms for

0:14:19.320 --> 0:14:21.920
<v Speaker 1>for these companies. I mean they were going after these

0:14:21.960 --> 0:14:24.920
<v Speaker 1>these students, sometimes hiring them right off, like out of college.

0:14:24.960 --> 0:14:28.880
<v Speaker 1>They haven't even graduated. Yes, I I know. People as

0:14:28.880 --> 0:14:30.280
<v Speaker 1>a matter of fact, you think of that as being

0:14:30.280 --> 0:14:32.240
<v Speaker 1>a sports phenomenon. Oh well he's not coming back for

0:14:32.280 --> 0:14:34.960
<v Speaker 1>a senior year because he signed with you know, joined

0:14:34.960 --> 0:14:37.520
<v Speaker 1>the draft or something. Yeah. They some of these uh

0:14:37.800 --> 0:14:40.680
<v Speaker 1>tech wizards. You know, we're talking like you know, eighteen

0:14:40.760 --> 0:14:44.240
<v Speaker 1>nineteen twenty years old, they would get pulled out of college. UM.

0:14:44.320 --> 0:14:46.840
<v Speaker 1>You know, there there's an incubator, which is what you

0:14:46.920 --> 0:14:51.080
<v Speaker 1>call a UM an office space where little companies go

0:14:51.560 --> 0:14:54.320
<v Speaker 1>UM at the Georgia Tech campus that I've been to

0:14:54.880 --> 0:14:57.480
<v Speaker 1>UM and you see like office after offices. You know

0:14:57.920 --> 0:15:01.040
<v Speaker 1>there in each office is a little company that's just

0:15:01.160 --> 0:15:03.800
<v Speaker 1>getting started. UM. They get a little office space and

0:15:03.920 --> 0:15:06.600
<v Speaker 1>a chance to to to get started on their business.

0:15:06.800 --> 0:15:09.160
<v Speaker 1>But yeah, I mean if you have this stuff happening

0:15:09.240 --> 0:15:12.040
<v Speaker 1>right next to the campus, it's easy for them to

0:15:12.040 --> 0:15:15.880
<v Speaker 1>to do some recruiting and uh and and also the

0:15:15.880 --> 0:15:18.040
<v Speaker 1>companies that were slightly larger that had had an I

0:15:18.160 --> 0:15:22.640
<v Speaker 1>p O UM they would lure people in with stock options. Yeah,

0:15:22.680 --> 0:15:26.280
<v Speaker 1>you would get paid in stock options, and since the

0:15:26.360 --> 0:15:30.200
<v Speaker 1>companies were doing so well, that made you instantly a millionaire.

0:15:30.280 --> 0:15:32.520
<v Speaker 1>That's not a joke. There were people who were joining

0:15:32.600 --> 0:15:38.360
<v Speaker 1>companies and essentially overnight being a millionaire. If you were

0:15:38.440 --> 0:15:42.480
<v Speaker 1>able to consider the stock options as being equivalent to,

0:15:43.040 --> 0:15:46.520
<v Speaker 1>you know, the their perceived market value at the time. Yes,

0:15:46.600 --> 0:15:49.120
<v Speaker 1>that's that's correct. And you have to, uh, you have

0:15:49.160 --> 0:15:51.440
<v Speaker 1>to think about like, well, okay, so what if I

0:15:51.520 --> 0:15:56.280
<v Speaker 1>join Giant Internet Co. And I, you know, I just

0:15:56.360 --> 0:15:58.520
<v Speaker 1>come there and they pay me all these millions in

0:15:58.600 --> 0:16:02.120
<v Speaker 1>stock options and I, you know, buy the stock and leave.

0:16:02.200 --> 0:16:04.720
<v Speaker 1>I could just be a millionaire. Well know, a lot

0:16:04.760 --> 0:16:07.600
<v Speaker 1>of these had a vesting period, so you'd have this

0:16:07.960 --> 0:16:09.880
<v Speaker 1>these options on paper, and you had the right to

0:16:09.880 --> 0:16:12.600
<v Speaker 1>buy them at a at a low price um or

0:16:12.640 --> 0:16:14.520
<v Speaker 1>at the price of the data issues. So if you

0:16:14.600 --> 0:16:16.960
<v Speaker 1>joined the company when the stock was three dollars a

0:16:17.040 --> 0:16:20.560
<v Speaker 1>share um that you had the right to that that's

0:16:20.600 --> 0:16:24.000
<v Speaker 1>locked in. But in order to actually get that stock

0:16:24.240 --> 0:16:26.840
<v Speaker 1>or the right to actually buy the stock, you have

0:16:26.960 --> 0:16:29.880
<v Speaker 1>to work there for so and so many years. So

0:16:29.960 --> 0:16:33.560
<v Speaker 1>in two that was four years. You could get your

0:16:33.960 --> 0:16:36.840
<v Speaker 1>you know you can. You can get your eight thousand

0:16:36.960 --> 0:16:39.360
<v Speaker 1>shares a stock at three dollars this year. Meanwhile, the

0:16:39.360 --> 0:16:43.600
<v Speaker 1>stock price had risen to ninety nine dollars a year. Wham,

0:16:43.640 --> 0:16:47.000
<v Speaker 1>you've got lots and lots of money. But unfortunately did

0:16:47.040 --> 0:16:49.480
<v Speaker 1>not work out that way, not well for a lot

0:16:49.520 --> 0:16:52.880
<v Speaker 1>of people, but for some people that did. But that

0:16:52.960 --> 0:16:56.240
<v Speaker 1>was during the bubble, as the stock prices continued to inflate.

0:16:56.800 --> 0:17:00.120
<v Speaker 1>And um, you know, because the bubble started forming, like

0:17:00.160 --> 0:17:02.720
<v Speaker 1>we said in the mid nineties. Uh, and it really

0:17:02.760 --> 0:17:06.399
<v Speaker 1>reached it's its height in two thousand. Yes, and again

0:17:06.440 --> 0:17:10.200
<v Speaker 1>from the article in the Chronicle March tenth, two thousand

0:17:10.600 --> 0:17:14.119
<v Speaker 1>the peak five. This is the NASTAC, one of the

0:17:14.119 --> 0:17:17.119
<v Speaker 1>stock exchanges here in the United States, a lot of

0:17:17.400 --> 0:17:20.639
<v Speaker 1>it's not exclusively a tech stock exchange, but there are

0:17:20.640 --> 0:17:23.120
<v Speaker 1>a lot a lot of tech stocks on there. Um.

0:17:24.240 --> 0:17:28.920
<v Speaker 1>The NASTAC hit its peak of UM five thousand onety

0:17:28.920 --> 0:17:37.200
<v Speaker 1>two fifty two UM, and then it virtually overnight crashed.

0:17:37.400 --> 0:17:41.280
<v Speaker 1>Now um, the low point of the NASDAC was a

0:17:41.320 --> 0:17:44.120
<v Speaker 1>couple of years later October nine, two thousand two, where

0:17:44.119 --> 0:17:49.320
<v Speaker 1>it reached one thousand eleven. That's a seventy eight percent

0:17:50.000 --> 0:17:54.040
<v Speaker 1>drop over two and a half years, two and a

0:17:54.080 --> 0:17:57.000
<v Speaker 1>half years, seventy eight percent of the value of that

0:17:57.680 --> 0:18:02.359
<v Speaker 1>of that stock exchange gone. Well, that's because it's because

0:18:02.359 --> 0:18:04.159
<v Speaker 1>of a lot of things. So a lot of the

0:18:04.200 --> 0:18:08.200
<v Speaker 1>tech companies delivered on their promises, but all of them did.

0:18:08.320 --> 0:18:10.280
<v Speaker 1>There let's let's talk about some of the companies that

0:18:10.440 --> 0:18:14.760
<v Speaker 1>started during this this uh this bubble. There are a

0:18:14.760 --> 0:18:18.680
<v Speaker 1>few that are still around. There's eBay, which did quite well.

0:18:19.040 --> 0:18:23.639
<v Speaker 1>There's Amazon, which Amazon followed a pattern that a lot

0:18:23.680 --> 0:18:26.080
<v Speaker 1>of companies followed. Amazon made it work and most of

0:18:26.119 --> 0:18:28.119
<v Speaker 1>the other companies did not. And that was the pattern

0:18:28.160 --> 0:18:30.960
<v Speaker 1>that was kind of talking about earlier, where you try

0:18:31.000 --> 0:18:33.840
<v Speaker 1>to get as many customers as possible and then you

0:18:33.880 --> 0:18:36.440
<v Speaker 1>figure out a way to make money from them. Amazon

0:18:36.600 --> 0:18:40.480
<v Speaker 1>did followed this, get big, get fast, and then make money.

0:18:40.760 --> 0:18:42.520
<v Speaker 1>So the idea was that, all right, well, we need

0:18:42.560 --> 0:18:44.520
<v Speaker 1>to hit as many people as possible, because that was

0:18:44.560 --> 0:18:47.120
<v Speaker 1>the promise of the web. Correct. I mean you think

0:18:47.160 --> 0:18:50.240
<v Speaker 1>of your average store, all right, your average physical store,

0:18:50.280 --> 0:18:54.280
<v Speaker 1>physical brick and mortar store. There's a limit to the

0:18:54.320 --> 0:18:55.879
<v Speaker 1>number of people who can go in and out of

0:18:55.920 --> 0:18:58.160
<v Speaker 1>that store in a single day. Yes, if you want

0:18:58.160 --> 0:19:00.400
<v Speaker 1>to know. If you really want to get into uh

0:19:00.560 --> 0:19:03.199
<v Speaker 1>depth on this, you can read Chris Anderson's article in

0:19:03.320 --> 0:19:05.840
<v Speaker 1>Wired magazine, The long Tail. He actually did a book

0:19:05.840 --> 0:19:08.240
<v Speaker 1>on that too that might be available to your local library.

0:19:08.280 --> 0:19:12.240
<v Speaker 1>But um, but yeah, I mean, Jonathan's right, there's you've

0:19:12.280 --> 0:19:15.680
<v Speaker 1>got your local store, but you know it's it's also

0:19:15.720 --> 0:19:18.320
<v Speaker 1>got so much it can carry, so you're limited to

0:19:18.760 --> 0:19:21.520
<v Speaker 1>the stuff they think they can move. And if you

0:19:21.560 --> 0:19:23.840
<v Speaker 1>want something that was published fifteen years ago, it may

0:19:23.840 --> 0:19:26.040
<v Speaker 1>not be on your local store shelves anymore. So you've

0:19:26.040 --> 0:19:28.120
<v Speaker 1>got a physical limit to how much you can have.

0:19:28.280 --> 0:19:30.119
<v Speaker 1>You have a physical limit to how many people can

0:19:30.240 --> 0:19:34.639
<v Speaker 1>visit your regionally based right, So I mean there's gonna

0:19:34.640 --> 0:19:36.639
<v Speaker 1>be a limit to how far people are willing to

0:19:36.760 --> 0:19:39.880
<v Speaker 1>travel to get to your store. But on the web,

0:19:40.320 --> 0:19:43.760
<v Speaker 1>all of those disappear yep, right, because you you can

0:19:43.800 --> 0:19:46.520
<v Speaker 1>have an unlimited number of people well, assuming your bandwidth

0:19:46.560 --> 0:19:49.000
<v Speaker 1>can handle it, you can you can have a virtually

0:19:49.080 --> 0:19:51.920
<v Speaker 1>unlimited number of people visit your store. You can have

0:19:52.119 --> 0:19:56.879
<v Speaker 1>a virtually limitless inventory because you can always order whatever, Like,

0:19:56.880 --> 0:19:59.200
<v Speaker 1>if you start selling out something, you can always order

0:19:59.280 --> 0:20:03.720
<v Speaker 1>from the manufacturer more items of that until that dries

0:20:03.800 --> 0:20:08.600
<v Speaker 1>up and and there's no regional limit essentially, and then

0:20:08.600 --> 0:20:11.520
<v Speaker 1>you might be somewhat limited by whatever country you're in.

0:20:11.840 --> 0:20:14.080
<v Speaker 1>But that's a lot different than being like, if I

0:20:14.080 --> 0:20:16.600
<v Speaker 1>have a store in Atlanta, Georgia, and that's my only store,

0:20:16.960 --> 0:20:19.679
<v Speaker 1>then essentially I'm catering to Atlanta. But if I have

0:20:19.720 --> 0:20:22.199
<v Speaker 1>a website and my my my website is based out

0:20:22.119 --> 0:20:25.280
<v Speaker 1>of Atlanta, but it goes everywhere, then my customers are

0:20:25.320 --> 0:20:29.520
<v Speaker 1>the world. That is a phenomenal thing. Yes, Now, I

0:20:29.520 --> 0:20:32.920
<v Speaker 1>mean you have something else too at your disposal, which

0:20:32.960 --> 0:20:38.199
<v Speaker 1>is a method of communicating with potential customers. Now you

0:20:38.520 --> 0:20:41.720
<v Speaker 1>Jonathan Store here in Atlanta, Georgia, Um, well, you've got

0:20:41.720 --> 0:20:44.800
<v Speaker 1>people where it has spread throughout the state, maybe to

0:20:45.080 --> 0:20:50.040
<v Speaker 1>uh neighboring states like South Carolina, Tennessee, Alabama, and Florida.

0:20:50.160 --> 0:20:52.600
<v Speaker 1>And you know, people buy something here and go home.

0:20:52.680 --> 0:20:54.600
<v Speaker 1>So you know, five or six people in New York,

0:20:54.600 --> 0:20:58.040
<v Speaker 1>a couple of people in California know about Jonathan Store.

0:20:58.119 --> 0:21:00.280
<v Speaker 1>They think it's cool. Maybe he comes out with a

0:21:00.320 --> 0:21:02.679
<v Speaker 1>mail order catalog and get some more at business or

0:21:02.840 --> 0:21:05.960
<v Speaker 1>do I maybe I franchise or maybe he franchises. But

0:21:06.000 --> 0:21:08.440
<v Speaker 1>the thing is the word word of mouth is spreading

0:21:08.520 --> 0:21:10.680
<v Speaker 1>and there's only so much advertising you're gonna I mean,

0:21:10.720 --> 0:21:14.400
<v Speaker 1>he's not gonna put TV ads on in Wisconsin because

0:21:14.520 --> 0:21:17.240
<v Speaker 1>they can't come into the store. They could get a catalog.

0:21:17.280 --> 0:21:19.600
<v Speaker 1>And you know, of course there are many many success stories,

0:21:19.600 --> 0:21:23.800
<v Speaker 1>people like seers who managed to make that work. Um,

0:21:23.840 --> 0:21:27.919
<v Speaker 1>but that that's a painstaking into the Internet makes that

0:21:28.200 --> 0:21:30.920
<v Speaker 1>so much easier because using search engines you can find

0:21:31.040 --> 0:21:32.919
<v Speaker 1>It's like, you know, new and used books, where am

0:21:32.920 --> 0:21:34.880
<v Speaker 1>I going to find? Oh, there's a store called Amazon

0:21:34.960 --> 0:21:38.240
<v Speaker 1>dot com? What's here? And then you know, Amazon for

0:21:38.320 --> 0:21:41.600
<v Speaker 1>it's part two, only has to maintain a handful of warehouses.

0:21:41.640 --> 0:21:43.359
<v Speaker 1>They can put one in the Northeast, they can put

0:21:43.400 --> 0:21:45.760
<v Speaker 1>one in the Southeast, they could put one in the Midwest.

0:21:46.320 --> 0:21:48.639
<v Speaker 1>They have four or five buildings from which they ship

0:21:48.760 --> 0:21:52.360
<v Speaker 1>stuff in the United States. They keep their overhead low.

0:21:52.400 --> 0:21:55.600
<v Speaker 1>People aren't browsing through and damaging copies, people aren't shoplifting.

0:21:56.320 --> 0:21:59.320
<v Speaker 1>There are many advantages that that the Internet gives a

0:21:59.480 --> 0:22:01.879
<v Speaker 1>store that it wouldn't have. And so e commerce was

0:22:01.920 --> 0:22:03.679
<v Speaker 1>one of the huge things that happened during the dot

0:22:03.760 --> 0:22:07.560
<v Speaker 1>com boom because, um, you know, and it's scared the

0:22:07.600 --> 0:22:12.639
<v Speaker 1>Willie's out of other stores, I mean Barnes and Nobles, Borders, uh,

0:22:12.720 --> 0:22:15.840
<v Speaker 1>you know, which are big chains here in the United States. Immediately,

0:22:16.200 --> 0:22:18.640
<v Speaker 1>you know, started working on one, probably not immediately, but

0:22:18.920 --> 0:22:22.760
<v Speaker 1>shortly after. Immediately UM started working on some kind of

0:22:22.760 --> 0:22:26.639
<v Speaker 1>online strategy. And not everyone has succeeded at that. Yeah. See, Amazon,

0:22:27.080 --> 0:22:31.239
<v Speaker 1>they got big fast, but they didn't overspend, right, They

0:22:31.240 --> 0:22:35.680
<v Speaker 1>didn't invest in in warehouses they didn't need or technology

0:22:35.720 --> 0:22:40.000
<v Speaker 1>that was superfluous. They were very wise about their spinning

0:22:40.040 --> 0:22:42.680
<v Speaker 1>choices and that's part of what helped them survive that

0:22:42.920 --> 0:22:47.640
<v Speaker 1>the eventual crash. Uh. eBay had a very strong community

0:22:47.680 --> 0:22:50.119
<v Speaker 1>at the time. UM still does, but it was a

0:22:50.160 --> 0:22:53.680
<v Speaker 1>little different because back back then we're talking mainly auction

0:22:53.760 --> 0:22:58.280
<v Speaker 1>based transactions. Now today it's it's changed a little bit, right,

0:22:58.400 --> 0:23:02.440
<v Speaker 1>It's it's it's closer Amazon than it used to be. UM.

0:23:02.520 --> 0:23:05.040
<v Speaker 1>And then you had Craigslist that also started during the

0:23:05.080 --> 0:23:08.119
<v Speaker 1>dot com boom, and that was a different model entirely

0:23:08.119 --> 0:23:10.439
<v Speaker 1>because that was sort of a it was sort of

0:23:10.480 --> 0:23:14.840
<v Speaker 1>an extension of the old BBS community boards. Yeah. Yeah,

0:23:15.040 --> 0:23:17.639
<v Speaker 1>well and and and correct me if I'm wrong, but

0:23:17.680 --> 0:23:23.119
<v Speaker 1>both eBay and Craigslist were local, yes, operations until you know,

0:23:23.200 --> 0:23:25.720
<v Speaker 1>word got out and people started saying, hey, I want this,

0:23:25.880 --> 0:23:28.000
<v Speaker 1>I want to be able to you know, eBay was

0:23:28.040 --> 0:23:30.439
<v Speaker 1>initially designed to be for the San Francisco area, right

0:23:30.440 --> 0:23:33.480
<v Speaker 1>the Bay right, So that's uh, it's it's just funny

0:23:33.480 --> 0:23:37.199
<v Speaker 1>how you know, well San Francisco man, you guys with

0:23:37.280 --> 0:23:41.119
<v Speaker 1>your little Silicon valley and stuff. Um But there were

0:23:41.160 --> 0:23:44.320
<v Speaker 1>other other big sites that also started in the in

0:23:44.440 --> 0:23:48.480
<v Speaker 1>the in the boom that didn't ultimately do so well,

0:23:48.520 --> 0:23:52.960
<v Speaker 1>like geo cities Cities. Geo Cities actually got so big

0:23:53.000 --> 0:23:57.080
<v Speaker 1>that um, Yahoo decided to purchase them in for an

0:23:57.280 --> 0:24:01.840
<v Speaker 1>enormous some three point five seven billion dollars. And where

0:24:01.920 --> 0:24:05.000
<v Speaker 1>is geo now anyway, it's gone. Yeah who shut it

0:24:05.000 --> 0:24:09.120
<v Speaker 1>down in two thousand nine. So you know that it

0:24:09.200 --> 0:24:11.520
<v Speaker 1>was one of those purchases that at the time it

0:24:11.520 --> 0:24:13.840
<v Speaker 1>seemed like it was a wise decision because everyone was

0:24:13.840 --> 0:24:16.280
<v Speaker 1>getting a geo cities account and we saw so many

0:24:16.480 --> 0:24:23.160
<v Speaker 1>terrible websites with with looping middies and animated gifts and uh,

0:24:23.200 --> 0:24:27.560
<v Speaker 1>and there was the required under construction image that had

0:24:27.600 --> 0:24:30.320
<v Speaker 1>to be on there something. Yeah, usually the guy with

0:24:30.320 --> 0:24:32.239
<v Speaker 1>a shovel or it was a hard hat, or it

0:24:32.280 --> 0:24:34.800
<v Speaker 1>was like the tape. But yeah, there was always an

0:24:34.840 --> 0:24:37.040
<v Speaker 1>under construction. And guys, just so you know, if you're

0:24:37.040 --> 0:24:39.199
<v Speaker 1>building your first website, I know all of you know this.

0:24:39.760 --> 0:24:43.720
<v Speaker 1>We understand it's under construction. The web is a fluid thing,

0:24:43.960 --> 0:24:46.159
<v Speaker 1>so you don't need to tell us it's always going

0:24:46.200 --> 0:24:49.680
<v Speaker 1>to be changing. But um also A O L at

0:24:49.720 --> 0:24:52.400
<v Speaker 1>that time, this is how big these companies were getting. Okay,

0:24:52.400 --> 0:24:56.000
<v Speaker 1>so during this this boom, a O L A a

0:24:56.119 --> 0:24:58.760
<v Speaker 1>web based company now grant. They had started off with

0:24:58.840 --> 0:25:03.520
<v Speaker 1>sort of there were no spahns, an online service provider,

0:25:03.560 --> 0:25:05.280
<v Speaker 1>so they weren't they weren't part of the internet. You

0:25:05.359 --> 0:25:08.199
<v Speaker 1>dialed directly into that. They did a podcast. Yeah, they

0:25:08.200 --> 0:25:12.320
<v Speaker 1>were their own network. But then they of course transition

0:25:12.440 --> 0:25:16.000
<v Speaker 1>to the internet. When the web started to take off,

0:25:16.760 --> 0:25:21.439
<v Speaker 1>A O L acquired Time Warner. This was a huge story,

0:25:21.640 --> 0:25:24.800
<v Speaker 1>still is actually because now it's looked at as one

0:25:24.840 --> 0:25:29.680
<v Speaker 1>of the worst business decisions of all time. For now anyway, Yeah,

0:25:29.720 --> 0:25:32.320
<v Speaker 1>I'm sure someone else will do something even more but crazy,

0:25:32.480 --> 0:25:35.440
<v Speaker 1>but at any rates, one of those where in retrospect,

0:25:35.640 --> 0:25:37.480
<v Speaker 1>it was one of those things where just because the

0:25:37.520 --> 0:25:41.959
<v Speaker 1>company can do something, maybe they shouldn't. It might not

0:25:42.119 --> 0:25:45.600
<v Speaker 1>need to so, but there were other ones like pets

0:25:45.640 --> 0:25:48.800
<v Speaker 1>dot Com. Oh, pets dot com was was one of those.

0:25:48.800 --> 0:25:52.400
<v Speaker 1>There were there were many, Uh, there are many of

0:25:52.440 --> 0:25:57.040
<v Speaker 1>these startups that became big and you can look back

0:25:57.080 --> 0:26:00.720
<v Speaker 1>on them now and go, what on earth were they thinking?

0:26:01.240 --> 0:26:04.040
<v Speaker 1>But pets dot Com was not one of them. It

0:26:04.160 --> 0:26:09.040
<v Speaker 1>was an online uh pet retailer, so I mean not

0:26:09.040 --> 0:26:12.840
<v Speaker 1>not pets but pet supplies and uh their commercials were

0:26:12.920 --> 0:26:16.200
<v Speaker 1>very famous because they had a talking hand puppet dog

0:26:16.280 --> 0:26:19.480
<v Speaker 1>with a microphone. Um he he actually went on to

0:26:19.640 --> 0:26:23.879
<v Speaker 1>work for someone else. But pets dot Com, uh, you know,

0:26:23.960 --> 0:26:26.040
<v Speaker 1>just did not did not end up working out. And

0:26:26.080 --> 0:26:29.560
<v Speaker 1>of course the major uh pet um stores in the

0:26:29.640 --> 0:26:32.479
<v Speaker 1>United States here all have an online presence sort of

0:26:32.520 --> 0:26:35.360
<v Speaker 1>like pets dot Com. But at the time, I guess

0:26:35.400 --> 0:26:37.520
<v Speaker 1>we weren't ready for it. Yeah, I can tell you

0:26:37.960 --> 0:26:40.200
<v Speaker 1>if you want to hear about some big companies. That

0:26:40.280 --> 0:26:43.399
<v Speaker 1>are some companies that made big news in in in

0:26:43.440 --> 0:26:47.040
<v Speaker 1>the world of failure. Uh boo dot com is hard

0:26:47.080 --> 0:26:49.160
<v Speaker 1>to beat. You boot dot com. Of course, if you're

0:26:49.160 --> 0:26:50.600
<v Speaker 1>in the United States, you're gonna be going. I'm not

0:26:50.640 --> 0:26:52.560
<v Speaker 1>sure I've heard of them. But in the United Kingdom,

0:26:52.600 --> 0:26:58.040
<v Speaker 1>I bet you have Boo dot com fashion clothing supplier

0:26:58.200 --> 0:27:03.120
<v Speaker 1>of website so Boo dot Com spent over a hundred

0:27:03.280 --> 0:27:06.520
<v Speaker 1>million dollars. The company spent over a hundred million dollars

0:27:07.119 --> 0:27:10.399
<v Speaker 1>before ever offering a single article of clothing for sale

0:27:10.400 --> 0:27:14.560
<v Speaker 1>on its site. Also, they decided to push the envelope

0:27:14.560 --> 0:27:18.000
<v Speaker 1>and be really uh cutting edge with their tech. So

0:27:18.080 --> 0:27:22.879
<v Speaker 1>there was an animated personal assistant, a sales assistant who

0:27:22.880 --> 0:27:25.439
<v Speaker 1>would help you on the site so that you have

0:27:25.480 --> 0:27:29.440
<v Speaker 1>this animated character. The problem was, at this time, in

0:27:29.640 --> 0:27:32.760
<v Speaker 1>the late nineties early two thousand's, uh, people were still

0:27:32.840 --> 0:27:36.240
<v Speaker 1>using dial up. You know, the broadband was not an option,

0:27:36.400 --> 0:27:40.159
<v Speaker 1>and so using something as as broadband intense, as an

0:27:40.160 --> 0:27:44.040
<v Speaker 1>animated character to deliver your your product or to deliver

0:27:44.080 --> 0:27:47.000
<v Speaker 1>the experience to the consumer, meant that it was even

0:27:47.040 --> 0:27:50.240
<v Speaker 1>harder to get there and to experience it. So in

0:27:50.280 --> 0:27:55.800
<v Speaker 1>its brief life, it's sold just a few hundred thousand

0:27:55.880 --> 0:28:02.000
<v Speaker 1>dollars worth of clothing to around three and customers, and

0:28:02.160 --> 0:28:05.600
<v Speaker 1>its spent over in six months, spent a hundred and

0:28:05.680 --> 0:28:10.719
<v Speaker 1>eighty eight million dollars. So you know that that's like

0:28:10.760 --> 0:28:13.119
<v Speaker 1>the classic story of the dot com crash, right, a

0:28:13.119 --> 0:28:17.600
<v Speaker 1>company that just balloons beyond its its capacity to deliver

0:28:17.720 --> 0:28:21.280
<v Speaker 1>upon the promises, and then burns through way too much

0:28:21.320 --> 0:28:24.800
<v Speaker 1>money buying things that are not core to the business.

0:28:25.240 --> 0:28:27.600
<v Speaker 1>And then as a result, once everyone says, hey, well

0:28:27.600 --> 0:28:30.280
<v Speaker 1>we'll wait a minute, maybe we're getting maybe we're overreacting,

0:28:30.320 --> 0:28:35.320
<v Speaker 1>maybe we're overvaluing these companies, it crashed hard. Another one

0:28:35.520 --> 0:28:39.720
<v Speaker 1>that I was very sad to see go was web Van. Yes, now,

0:28:39.800 --> 0:28:42.880
<v Speaker 1>for a while, uh there were a couple of competing

0:28:43.440 --> 0:28:45.400
<v Speaker 1>UH stores, at least here in Atlanta, I know there

0:28:45.400 --> 0:28:47.680
<v Speaker 1>were there were others in other parts of the country.

0:28:47.920 --> 0:28:52.360
<v Speaker 1>Web Van, I believe was at least semi national here. Yeah,

0:28:52.360 --> 0:28:55.920
<v Speaker 1>it was in several cities across the country. It was

0:28:56.000 --> 0:28:58.719
<v Speaker 1>not it wasn't nationwide or anything, but there were there

0:28:58.720 --> 0:29:00.560
<v Speaker 1>were like eight or nine at ease, and it was

0:29:00.600 --> 0:29:03.760
<v Speaker 1>a good spread across the country. Yeah. And the idea

0:29:03.920 --> 0:29:07.560
<v Speaker 1>was you would order your groceries online on the website

0:29:07.680 --> 0:29:11.080
<v Speaker 1>and someone would deliver them to your house within a

0:29:11.120 --> 0:29:13.240
<v Speaker 1>thirty minute window. You would tell them like, you would

0:29:13.280 --> 0:29:15.640
<v Speaker 1>tell them approximately what time you would be home, and

0:29:15.680 --> 0:29:21.520
<v Speaker 1>within thirty minutes of that time you should receive the delivery. So, actually,

0:29:21.800 --> 0:29:27.480
<v Speaker 1>I don't know anybody who tried web van, or I

0:29:27.680 --> 0:29:30.560
<v Speaker 1>would just let me finish, go ahead, or I believe

0:29:30.600 --> 0:29:32.760
<v Speaker 1>the other in here in Atlanta was a home grocer,

0:29:33.520 --> 0:29:35.640
<v Speaker 1>might have been. I don't know. I was a webvan customer.

0:29:36.240 --> 0:29:39.040
<v Speaker 1>I don't know anybody here in Atlanta who tried those

0:29:39.080 --> 0:29:43.760
<v Speaker 1>services and didn't love them. Oh my god, I loved them, um,

0:29:43.800 --> 0:29:46.800
<v Speaker 1>And I think virtually everything else I've read online about

0:29:46.840 --> 0:29:52.560
<v Speaker 1>them was not positive, extremely positive. The problem was that

0:29:52.640 --> 0:29:58.360
<v Speaker 1>they were suffering from poor adoption. People didn't I don't

0:29:58.360 --> 0:30:02.160
<v Speaker 1>know that they didn't necessarily know what these companies were,

0:30:02.160 --> 0:30:04.760
<v Speaker 1>but they they in a way, it's kind of a

0:30:04.800 --> 0:30:08.440
<v Speaker 1>throwback to old style services, like you know, the milkman

0:30:08.760 --> 0:30:12.880
<v Speaker 1>delivering these things to your house. Maybe they considered it antiquated,

0:30:12.920 --> 0:30:16.680
<v Speaker 1>but for whatever reason, UM, none of them really took off.

0:30:17.000 --> 0:30:20.320
<v Speaker 1>The Florida Grocer Publics was also considering a move into

0:30:20.400 --> 0:30:24.320
<v Speaker 1>that and and abandoned that. Um. There are some places

0:30:24.440 --> 0:30:27.880
<v Speaker 1>where there are services like that. I have slowly crept

0:30:27.920 --> 0:30:30.760
<v Speaker 1>back in Peapod for a while was sort of making

0:30:31.160 --> 0:30:33.840
<v Speaker 1>a niche. And and you may you may have heard

0:30:33.880 --> 0:30:37.440
<v Speaker 1>of things in your in your area Community supported Agriculture

0:30:37.680 --> 0:30:40.560
<v Speaker 1>c s a S. Yes, these are are farms that

0:30:40.720 --> 0:30:45.640
<v Speaker 1>sell a certain a certain amount of produce that's produced.

0:30:45.720 --> 0:30:48.080
<v Speaker 1>Usually there's some sort of collective involved, and you might

0:30:48.120 --> 0:30:50.840
<v Speaker 1>pay a weekly fee and you get a delivery of

0:30:50.880 --> 0:30:54.400
<v Speaker 1>produce sent to you. So that's kind of similar, but

0:30:54.440 --> 0:30:57.360
<v Speaker 1>it's on a much more regional, like a very local base,

0:30:57.400 --> 0:31:00.280
<v Speaker 1>as opposed to national. One of the things Web did,

0:31:00.320 --> 0:31:02.800
<v Speaker 1>besides the fact of a poor adoption that that led

0:31:02.840 --> 0:31:05.520
<v Speaker 1>to its downfall, was it spent a lot of money

0:31:05.560 --> 0:31:10.320
<v Speaker 1>to It spent over a billion dollars on warehouses, and

0:31:10.400 --> 0:31:13.200
<v Speaker 1>it's spent it spent faster than it could bring in money,

0:31:13.280 --> 0:31:16.320
<v Speaker 1>and so once confidence began to waiver in the tech

0:31:16.360 --> 0:31:19.440
<v Speaker 1>market overall, there was no way it could cover its costs,

0:31:19.440 --> 0:31:22.040
<v Speaker 1>and thus it went bankrupt and around two thousand one,

0:31:22.760 --> 0:31:26.080
<v Speaker 1>and actually several companies did go bankrupt around that time,

0:31:26.120 --> 0:31:29.120
<v Speaker 1>the two thousand two two period, because that's what was happening.

0:31:29.600 --> 0:31:32.560
<v Speaker 1>Uh As you know, the people started to realize very

0:31:32.640 --> 0:31:36.040
<v Speaker 1>quickly in two thousand that the companies they had been

0:31:36.080 --> 0:31:39.440
<v Speaker 1>investing in they had overvalued. There was there was no

0:31:39.560 --> 0:31:43.320
<v Speaker 1>way that any company could deliver on that that potential

0:31:43.920 --> 0:31:46.360
<v Speaker 1>at that stage in its life, and as a result,

0:31:46.400 --> 0:31:49.360
<v Speaker 1>people began to abandon in droves, and there were other

0:31:49.400 --> 0:31:52.920
<v Speaker 1>reasons that contributed to people getting out of the market.

0:31:53.160 --> 0:31:56.320
<v Speaker 1>Interest rates were going up. It's actually a really complex story,

0:31:56.360 --> 0:31:59.240
<v Speaker 1>and there have been books written about this, but in general,

0:31:59.320 --> 0:32:02.480
<v Speaker 1>what happened was people abandoned ship and as a result

0:32:02.560 --> 0:32:05.760
<v Speaker 1>these companies their value plummeted. So the company that had

0:32:05.800 --> 0:32:10.040
<v Speaker 1>been worth millions, hundreds of millions of dollars, it's now

0:32:10.360 --> 0:32:13.880
<v Speaker 1>effectively worthless. They don't have the money to pay their overhead,

0:32:13.880 --> 0:32:16.200
<v Speaker 1>they can't pay their employees. They had to start laying

0:32:16.240 --> 0:32:21.120
<v Speaker 1>people off. All those stock options that were initially worth

0:32:21.120 --> 0:32:23.760
<v Speaker 1>potentially hundreds of millions of dollars were now you know,

0:32:24.360 --> 0:32:28.040
<v Speaker 1>you hear stories about people just like boxes of stock

0:32:28.080 --> 0:32:31.200
<v Speaker 1>options or stocks that were worthless that you could have

0:32:31.240 --> 0:32:34.040
<v Speaker 1>turned it into you know, uh, packing paper if you

0:32:34.080 --> 0:32:37.640
<v Speaker 1>wanted to and um and so if you if you

0:32:37.680 --> 0:32:40.160
<v Speaker 1>didn't cash in at the right time, you were out

0:32:40.160 --> 0:32:43.400
<v Speaker 1>of luck. And as a result, also the job market

0:32:43.520 --> 0:32:50.240
<v Speaker 1>became glutted with tech people, especially like web administrators, I T. Professionals.

0:32:50.800 --> 0:32:54.760
<v Speaker 1>You suddenly had an influx of all these tech folks

0:32:54.840 --> 0:32:57.440
<v Speaker 1>and not enough jobs because the companies that had been

0:32:57.480 --> 0:33:01.440
<v Speaker 1>supporting them didn't exist anymore. Yeah, and this is you

0:33:01.440 --> 0:33:04.560
<v Speaker 1>know it. It eventually settled out, but not before a

0:33:04.560 --> 0:33:06.880
<v Speaker 1>lot of tech people lost their jobs and a lot

0:33:06.920 --> 0:33:10.479
<v Speaker 1>of theoretical money on stock options, and a lot of

0:33:10.680 --> 0:33:13.560
<v Speaker 1>real investors lost a lot of real money on their

0:33:13.600 --> 0:33:16.000
<v Speaker 1>investments too. And of course it's made people very wary,

0:33:16.040 --> 0:33:19.360
<v Speaker 1>which is why these days when people like group on

0:33:20.400 --> 0:33:22.880
<v Speaker 1>are talking about the possibility of an I p O,

0:33:23.000 --> 0:33:28.360
<v Speaker 1>people like Facebook, Twitter, Twitter. Twitter is a really good example. Actually, yeah,

0:33:28.360 --> 0:33:32.160
<v Speaker 1>Twitter is is particularly uh nerve wracking because if you

0:33:32.160 --> 0:33:35.880
<v Speaker 1>think about the definition of the bubble um, they're people

0:33:35.920 --> 0:33:39.000
<v Speaker 1>are excited about it. But Twitter has been sort of

0:33:39.000 --> 0:33:42.400
<v Speaker 1>reluctant to give us a business plan that that's publicly

0:33:42.440 --> 0:33:45.600
<v Speaker 1>available so that we can see it. So uh, you know,

0:33:45.760 --> 0:33:49.800
<v Speaker 1>a stock might go up. And if the company can't say, oh,

0:33:49.880 --> 0:33:53.160
<v Speaker 1>yes we raise this much money through for example, advertising,

0:33:53.880 --> 0:33:56.920
<v Speaker 1>you know it it that's what has people talking about

0:33:56.920 --> 0:33:59.640
<v Speaker 1>it again. But I think people in general are more

0:33:59.640 --> 0:34:02.920
<v Speaker 1>aware than they were in that and they also have

0:34:02.960 --> 0:34:05.520
<v Speaker 1>an idea. People are more tech savvy as a whole

0:34:06.000 --> 0:34:08.359
<v Speaker 1>than they were back then when everything seemed like, oh,

0:34:08.360 --> 0:34:10.680
<v Speaker 1>that's a really neat idea. Yes, it's a neat idea,

0:34:10.719 --> 0:34:13.760
<v Speaker 1>but you can't put it off. Yeah, you still see stories.

0:34:13.800 --> 0:34:15.520
<v Speaker 1>I mean there are especially a couple of years ago,

0:34:15.600 --> 0:34:18.680
<v Speaker 1>before we had the economic downturn again, uh, you heard

0:34:18.680 --> 0:34:25.080
<v Speaker 1>stories about venture capitalists sinking more money into various uh ventures.

0:34:25.680 --> 0:34:28.359
<v Speaker 1>Then you might think is wise. But in a lot

0:34:28.360 --> 0:34:31.640
<v Speaker 1>of cases those panned out not because the companies were successful,

0:34:32.200 --> 0:34:34.760
<v Speaker 1>but because some other larger company came along and acquired

0:34:34.800 --> 0:34:37.279
<v Speaker 1>it for quite a bit of money, and then the

0:34:37.320 --> 0:34:40.120
<v Speaker 1>investment pays off that way, which I mean, that's another

0:34:40.239 --> 0:34:44.560
<v Speaker 1>like you're making a long shot bet. So you might think, oh,

0:34:44.640 --> 0:34:49.280
<v Speaker 1>this little company here that's just starting up needs venture capital.

0:34:50.080 --> 0:34:53.160
<v Speaker 1>I don't see it as being particularly successful in any

0:34:53.440 --> 0:34:55.160
<v Speaker 1>way that's going to generate a lot of money, But

0:34:55.400 --> 0:34:58.120
<v Speaker 1>I bet Google is going to buy it. Then you

0:34:58.120 --> 0:34:59.960
<v Speaker 1>would go and you would invest in the small company

0:35:00.000 --> 0:35:01.640
<v Speaker 1>with the hope that Google would come along and munch

0:35:01.719 --> 0:35:03.839
<v Speaker 1>it up, and you know, the way things are, you'd

0:35:03.840 --> 0:35:07.239
<v Speaker 1>probably have a seven percent chance of being right. And

0:35:07.280 --> 0:35:08.920
<v Speaker 1>that that that's not to say that Google would do

0:35:08.960 --> 0:35:11.239
<v Speaker 1>anything with it that would be successful. It just that

0:35:11.320 --> 0:35:13.640
<v Speaker 1>seems to be the way it works. Now. I love Google,

0:35:14.040 --> 0:35:16.680
<v Speaker 1>and they have done some wonderful things, but some of

0:35:16.719 --> 0:35:21.200
<v Speaker 1>their purchases have not really worked out Jaiku. Yeah, I

0:35:21.280 --> 0:35:24.799
<v Speaker 1>knew you were going to pick them, so so we'll

0:35:24.840 --> 0:35:26.640
<v Speaker 1>have to We'll have to see where, because I think

0:35:26.640 --> 0:35:27.840
<v Speaker 1>the market is going to be a little bit more

0:35:27.880 --> 0:35:30.680
<v Speaker 1>cautious and if there is a bubble, it won't inflates

0:35:30.719 --> 0:35:34.360
<v Speaker 1>so spectacularly as the last one did. Yeah, probably simply

0:35:34.400 --> 0:35:38.080
<v Speaker 1>because it's so close in proximity to the previous one.

0:35:38.160 --> 0:35:42.200
<v Speaker 1>But um, that doesn't mean that people shouldn't try to

0:35:42.239 --> 0:35:45.200
<v Speaker 1>get some investment and move out there. You know, I

0:35:45.239 --> 0:35:48.799
<v Speaker 1>hope to see that that uh, there're more new tech

0:35:48.880 --> 0:35:51.040
<v Speaker 1>companies willing to make the plunge. You know, we definitely

0:35:51.120 --> 0:35:55.200
<v Speaker 1>don't want to see innovation suffer, right, but you want

0:35:55.239 --> 0:35:56.880
<v Speaker 1>me to make it happen. We just gotta be careful

0:35:56.880 --> 0:35:59.880
<v Speaker 1>because I mean, I can tell you Atlanta suffered, really,

0:36:00.680 --> 0:36:02.960
<v Speaker 1>it suffered quite a bit after the dot com crash.

0:36:03.040 --> 0:36:06.280
<v Speaker 1>I worked for a company that was not directly related

0:36:06.320 --> 0:36:08.879
<v Speaker 1>to tech, but had a lot of clients that were

0:36:08.920 --> 0:36:12.480
<v Speaker 1>tech companies, and once that crash happened, the revenue for

0:36:12.520 --> 0:36:16.120
<v Speaker 1>the company I worked for suffered. So that kind of

0:36:16.120 --> 0:36:18.840
<v Speaker 1>thing can happen where even if you aren't directly related

0:36:18.880 --> 0:36:21.200
<v Speaker 1>to it. You feel that impact. And of course I

0:36:21.200 --> 0:36:23.440
<v Speaker 1>was a web band customer, so when webban went belly

0:36:23.520 --> 0:36:26.040
<v Speaker 1>up that I didn't have a car at the time.

0:36:26.160 --> 0:36:29.640
<v Speaker 1>I lived a mile away from the nearest train station,

0:36:29.719 --> 0:36:31.000
<v Speaker 1>and then I'd have to take a train and a

0:36:31.040 --> 0:36:33.960
<v Speaker 1>bus to get to the closest market, and then I'd

0:36:33.960 --> 0:36:37.279
<v Speaker 1>had to carry all that stuff back. You know. Web

0:36:37.320 --> 0:36:40.480
<v Speaker 1>Ban was exactly what I needed at the time, now,

0:36:41.040 --> 0:36:43.560
<v Speaker 1>you know, so I keep hoping for something like that

0:36:43.600 --> 0:36:45.319
<v Speaker 1>to really start to make its way back, even if

0:36:45.360 --> 0:36:49.480
<v Speaker 1>it's locally supported as opposed to being a big national chain. Yeah,

0:36:49.480 --> 0:36:52.160
<v Speaker 1>I would imagine that that the failure probably still has

0:36:52.239 --> 0:36:54.640
<v Speaker 1>some people weary, but I think it could succeed given

0:36:54.680 --> 0:36:58.360
<v Speaker 1>the opportunity. All right, Well, that was a great discussion

0:36:58.360 --> 0:37:00.480
<v Speaker 1>on the dot com crash. If you guys have input,

0:37:00.560 --> 0:37:03.440
<v Speaker 1>If you were directly affected or indirectly affected by the

0:37:03.480 --> 0:37:05.160
<v Speaker 1>dot com crash and you want to share your story,

0:37:05.239 --> 0:37:08.160
<v Speaker 1>you certainly can feel free to do so. You can

0:37:08.360 --> 0:37:11.520
<v Speaker 1>shoot us a message on Facebook or Twitter or handle

0:37:11.600 --> 0:37:14.680
<v Speaker 1>at both of those is tech stuff h s W.

0:37:15.400 --> 0:37:17.600
<v Speaker 1>Or you can shoot us an email and that address

0:37:17.680 --> 0:37:20.960
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